A758 Setup Guide 8x11.p65
Contents
1. A758 Thermal Receipt and Impact Slip Printer Guide Axiohm A758 Setup Guide Introducing the A758 Printer The A758 is an extremely fast quiet and reliable point of sale printer It consists of two specialized printers in one compact package a thermal printer on top that prints receipts and an impact slip printer in front to print on forms and checks that you insert The thermal printer is optimized for ease of use in busy environments There is no ribbon or ink cartridge to change and you load the paper by simply dropping in a new roll The impact printer provides the power and flexibility necessary to print on checks or multi part forms up to five plies in a wide variety of sizes and orientations 1 Unpacking the Printer Save all packing materials in case you need to repack the printer Check that the materials shipped with the printer match the following list The following items are packed in the shipping box printers shipped in bulk may not include all of these items e Printer enclosed in a plastic bag and foam pack e Thermal receipt paper roll inside receipt bucket e Test printout protecting the printhead inside receipt bucket e Cardboard support for cantilever on slip table e Foam restraint for carriage behind front cover e Power supply with cable connecting to printer and power supply cord connecting to power outlet only if ordered with the printer e Ribbon cassette e Installati2. ctive holders a TM 189 9200248 A A758 D110 09 99 Axiohm
3. e paper supports September 1999 A758 Setup Guide Connecting the Cables Caution Connect the cables to the printer before plugging in the power supply If power is received from the host computer turn it off before connecting any cables Strain Relief Back of Cash DIP Power Communication Printer Drawer Switches Supply Connector Connector Connector 9 pin connector shown Note Depending on your printer configuration the connector panel may vary from the above illustration 1 Turn off the host computer Secure the communication cable to the communication connector Connect the cable to the host computer ger Se S Connect the cash drawer cable to the cash drawer connector at the left rear of the unit If your system has two cash drawers attach a Y cable to the printer s cash drawer connector first 5 Connect the power supply cable to the power supply connector last To the Communications Connector Power Supply or Adapter Cable Communications Cash Drawer Cash Drawer Cable Cable Cable 6 Route the cash drawer and the power supply cables through the strain relief as shown 7 Plug the power cord into the power supply then plug the power supply into an outlet The green LED on the top cover will light up September 1999 A758 Setup Guide Loading Receipt Paper Tear off the end of the roll so that the edge is loose 1 2 Place the roll into the paper buc
4. est printout such as missing or faded text additional troubleshooting and diagnostic guides are available by calling 1 607 274 2424 Receipt Cover Paper Feed EA Button On Line e Paper Status Error LED Green Extended Slip In Slip Table LED Green Reset Front of Printer Front Cover Button September 1999 A758 Setup Guide 1 Torun the test either a Open and close the receipt cover while holding down the Paper Feed Button OR b Press the Paper Feed Button and the Reset Button at the same time 2 When the printer begins printing let go of the Paper Feed Button xxx A798 Diagnostics Form xe Model number A758 1025 Serial number 4991703053 Boot Firmware Revision 1 1 25 CRC gt A865 P N 189 10731504 Flash Firmware Revision V2 49 CRC B74B P N 189 1073151A H W parameters Flash Size 512 kbytes Flash Logos Fonts 64 kbytes Flash User Storage 64 kbytes SRAM Size 256 kbytes CPU Clock Freq 50 Mhz Head Setting fA Print Density 100 Max Speed Step 2 31 Max Power 55 W Knife Enabled Paper Low Sensor Enabled MICR Enabled Check Flip Enabled Comm Interface RX Buffer Size 4096 Interface type RS232 Parameters Baud Rate 115200 Data Bits 8 Stop Bit s ii Parity gt NONE Flow Control OTR DSR Reception Error Ignore To enter Printer Config Menu 1 Flip DIP switch 1 up 2 Reset t
5. he printer while holding the Paper Feed button down xxx A738 Printer Config Menu 33x This config menu allows youto set general printer parameters Sub wenus are entered and selections are made using the Paper Feed Button short click Feed Button is quickly depressed then released long click Feed Button is held down more than 1 second then released CAUTION t A The settings are predetermined in factory and should generally not be changed Tf you must change the settings do so carefully to avoid changing other functions EERIE aOR MATIN MENU seek sonata HE HOR HORR OROK IK HOR IK K H i Se RHC HH 3K 3 Select a sub renu EXIT gt 1 click Print Current Configuration gt 2 clicks Set Communication Interface gt 3 clicks Set Diagnostica Hodes gt 4 chicks Set Enulation Software Options gt 5 clicks Set Hardware Options gt 6 clicks Entar code than hold Button DOWN at least 1 second to validate gt Important Ensure that the configuration settings match your host computer if not enter the Configuration Menu to make changes Print Test and Configuration Menu Samples shown approximately 60 of size Setup Complete The printer is now ready to communicate with the host system September 1999 Federal Communications Commission FCC Radio Frequency Interference Statement Warning Changes or modifications to this unit not expressly approved by the party responsib
6. ket with the paper unrolling from the bottom of the roll and with a few inches of paper extending over the cabinet front The paper must unroll from the bottom of the roll to insure the image will print 3 Close the cover while holding the paper over the front of the cabinet NN A 4 Remove the excess paper by tearing it against the tear off blade 5 Press the Paper Feed Button to advance the paper September 1999 A758 Setup Guide 6 Putting In the Ribbon Cassette 1 Unwrap and tighten the ribbon by turning the knob on the cassette in the direction of the arrow 7 i Knob 1 Ribbon IS aM Cassette S zy Shown in Position A 4 Caution Do not remove Mylar shield y Ribbon Shield 2 Open the printer s front cover position the ribbon cassette onto the carriage making sure the ribbon is underneath the printhead 3 Snap the cassette into place and close the front cover September 1999 A758 Setup Guide 7 Testing the Printer The Configuration Menu allows you to set general printer parameters The test prints a list of various printer settings and partially cuts the paper if a knife is installed The test printout may vary depending on the printer model To change the default settings enter the Configuration Menu as instructed on the bottom of the test printout The printout may be useful to a service representative if there is a problem If something appears to be wrong with the t
7. le for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in acommercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Information to the User This equipment must be installed and used in strict accordance with the manufacturer s instructions However there is no guarantee that interference to radio communications will not occur in a particular commercial installation If this equipment does cause interference which can be determined by turning the equipment off and on the user is encouraged to contact Axiohm immediately The Axiohm company is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Axiohm The correction of interferences caused by such unauthorized modification substitution
8. on report card please complete this form and return to Axiohm e A758 Thermal Receipt and Impact Slip Printer Setup Guide this book e Communication cable if ordered with the printer from host computer to printer To report any missing materials or to report a printer that was damaged during shipping call your supplier or call an Axiohm representative at 1 800 732 8950 2 Choosing a Location Place the printer on a level surface and make sure there is enough room to open the receipt cover to change the paper and to open the front cover to change the impact printer s ribbon cassette Leave several inches around the printer for connecting and accessing the cables Note If your printer has an optional Magnetic Ink Character Recognition MICR check reader installed you may need to make additional adjustments to the printer s location Because devices such as CRT monitors security devices or large metal surfaces affect the printer s magnetic field they can cause intermittent check reading errors September 1999 A758 Setup Guide Remove the Packing Restraints Cardboard Support Restraint 1 Open the front cover remove the foam restraint holding the carriage 2 Remove the cardboard support from the slip path Receipt Cover Paper Roll Supports Test Printout 3 Open the receipt cover and remove the test printout 4 Lift the thermal paper roll out of the paper bucket and remove th
9. or attachment will be the responsibility of the user In order to ensure compliance with the Product Safety FCC and CE marking requirements you must use the power supply power cord and interface cable which are sold for use with this product or which meet the following parameters Power Supply UL Listed QQGQ Class 2 power supply with SELV Secondary Extra Low Voltage non energy hazard output limited energy source input rated 100 240 Vac 1 5 0 8 A 50 60 Hz output rated 24 Vdc 2 3 A Use of this product with a power supply other than the Axiohm power supply will require you to test the power supply and Axiohm printer for FCC and CE mark certification Communication Interface Cable A shielded 360 degree interface cable must be used with this product The shield must be connected to the frame or earth ground connection or earth ground reference at EACH end of the cable Use of a cable other than described here will require that you test the cable with the Axiohm printer and your system for FCC and CE mark certification Power Cord A UL listed detachable power cord must be used For applications where the power supply module may be mounted on the floor a power cord with Type SJT marking must be used For applications outside the US power cords which meet the particular country s certification and application requirements should be used Use of a power cord other than described here may result in a violation of safety certification
10. s which are in force in the country of use Industry Canada IC Radio Frequency Interference Statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Voluntary Control Council for Interference VCCI Radio Frequency Interference Statement This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective actions Disclaimer Information in this document is subject to change without notice Consult your Axiohm sales representative for information that is applicable and current Axiohm reserves the right to improve products as new technology components software and firmware become available No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Axiohm Copyright Copyright 1999 by AXIOHM Ithaca New York USA All rights reserved Printed in USA Confidential Unpublished Property of AXIOHM Trademarks AXIOHM is a trademark of AXIOHM IPB Inc Other trademarks and registered trademarks are the property of their respe
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