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Monarch 9860™ Printer

1. Option Choices Default Monetary sign None USA UK Japan USA Germany France Spain Italy Sweden Finland Austria India Russia Korea Thailand China Euro Dollar Secondary Sign No Yes No Decimal Places 0 1 2 3 2 Slashed Zero No Yes No Power up Mode Online Offline Online Prompt Set English French German English Spanish ES Japanese Portuguese Italian Swedish Spanish2 MX Danish Dutch Finnish Norwegian Flash Storage Disabled Enabled Disabled The monetary sign secondary sign and decimal places options are used in conjunction with option 42 Refer to the optional Packet Reference Manual for more information The settings for Monetary Sign Secondary Sign Slashed Zero and Decimal Places are applied when a format is downloaded Changing the settings does not affect batches already in the printer 7 2 Setting Defaults Monetary Sign You can also select None if you do not want a monetary sign to print in price fields The monetary signs available for 15 countries are shown in the table below Country Currency Description USA dollar UK pound Japan yen Germany M deutsche mark France F franc Spain P peseta Italy L lira Sweden Kr krona Finland K markka Austria 9 schilling India Rs rupee Russia 6 ruble Korea W won Thailand B baht China yuan Euro Dollar euro dollar To change the setting from the Main Menu select Setup then Defaults If
2. Each product and program carries a respective written warranty the only warranty on which the customer can rely Paxar reserves the right to make changes in the product the programs and their availability at any time and without notice Although Paxar has made every effort to provide complete and accurate information in this manual Paxar shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual 2003 Paxar Americas Inc a subsidiary of Avery Dennison Corp All rights reserved No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without the prior written permission of Paxar Americas Inc WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CANADIAN D O C WARNING T
3. Reference point off supply Portion of field off supply or there may be an invalid character in the packet The printer sensed a calibration of different sized black marks Make sure the correct supply type is loaded Printer has not sensed a supply mark within the specified number of inches or is out of supplies Check the supply tracking supply marks black mark sensor position and supply roll for binding Press and try to continue printing Change supply Printhead is overheated Turn off the printer Printer did not sense a black mark when expected For errors 751 753 check the supply tracking supply marks black mark sensor position and supply roll for binding Press and try to continue printing Change supply Printer sensed a mark in the wrong place Printer sensed a mark that is too long Check for a ribbon jam or remove any slack in the ribbon by turning the take up reel clockwise Loada new ribbon Printhead is open Close the printhead Load supplies Load supplies supply length mismatch because the calibrated supply length differs by plus or minus 25 inches from the format Press Either the supply is not seen or the on demand sensor is broken Check for a label jam clear the supply path or reload supplies This error may occur if you remove a label too quickly in the on demand mode Diagnostics amp Troubleshooting 12 9 763 764 765 768 772 773 791 Waiting to dispense
4. The Max listing should always be greater than the Min listing The OK listing tells whether the sense mark on the supply passed a detection test Press or to see the other readings Diagnostics amp Troubleshooting 12 3 Using Password Protection The password protection feature prevents formats graphics or fonts from accidentally being deleted from the printer s memory It also limits access to the Setup and Scripts menus Enabling the Password System Administrators only A System Administrator can enable the password that must be entered before formats graphics or fonts can be deleted 1 From the Main Menu press or until you see MAIN MENU Diagnostics 2 Press You will see Enter Password 3 Enter the password press three times and then press If you enter the wrong password you return to the Main Menu 4 From the Diagnostics Menu press or until you see DIAGNOSTICS E User Diag 5 Press Then press or until you see USER DIAG Password 6 Press You will see Enable Password lt zZ O 12 4 Diagnostics amp Troubleshooting The default for password protection is No so you will always see No even if passwords are enabled 7 If you do not want the user to enter a password before they can delete formats graphics fonts or access to the Setup and Scripts menus press You return to the User Diagnostics Menu OR Press to display Yes
5. Loading Ribbon 3 3 12 Remove any slack in the ribbon by turning the take up reel clockwise 13 Hold the printhead assembly by the printhead tab while pressing down on the printhead release 14 Close the printhead by pressing down on the thumb well until you hear it click into place Close the cover Thumb Well Using a High Energy Ribbon High energy ribbon is an option for this printer It enables you to print on high energy TUFF MARK supplies When you select high energy ribbon for the printer setting you are setting the printer to a higher printing temperature Select this setting only after you have loaded a high energy ribbon and supply or it may damage your printhead Select a high energy ribbon every time you turn on the printer 3 4 Loading Ribbon The high energy setting is lost when you turn off the printer High Energy Ribbon Limitations When using the high energy ribbon option Use a print speed of 2 5IPS inches per second Printhead warranty is reduced to 100 000 inches Serial bar codes cannot be printed Do not use peel mode No more than 20 of the supply should have print black coverage CAUTION The high energy ribbon may break or stick to the supply when more than 20 of the supply contains print Only white high energy supply should be used for bar code printing Reverse fonts cannot be used A non printing area of at least 1 inch 2 54 mm must
6. 25 inches 108 mm maximum Supply Lengths 0 32 inches 8 mm minimum See Tag Cut Dimensions for minimum and maximum cut tags 17 5 inches 445 mm maximum Total Thickness 9 mils to 12 mils tags 5 5 mils to 12 mils labels Do not cut labels Ribbon Specification Do not leave ribbon in sunlight high temperatures or humidity Ribbon Type Standard or High Energy Ribbon Widths Use with Max supply width 1 5 inches 38 mm 1 3 inches 33 mm 1 8 inches 46 mm 1 5 inches 38 mm 2 3 inches 58 mm standard 2 0 inches 51 mm or high energy 3 3 inches 84 mm 3 0 inches 76 mm 4 3 inches 110 mm standard 4 0 inches 102 mm or high energy Ribbon Length 23 600 inches 600 meters About Ribbons The width of the ribbon must be greater than the supply width Since some supplies are more abrasive to printheads than others using a ribbon wider than your supply helps protect the printhead Replacement printheads are expensive Specifications A 3 Cable Pinouts The following tables show the connector pins for a 9 pin to 25 pin 118364 cable or a 25 pin to 25 pin cable 118366 9 Pin F To 25 Pin M CD 1 20 DTR RD 2 2 TD TD3 3 RD DTR 4 8 CD SGND 5 7 SGND DSR 6 6 DSR RTS 7 4 RTS CTS 8 5 CTS N C 9 1 Shield Drain Wire 25 Pin F To 25 Pin M FG 1 _ __ 1 FS RD 3 3 RD RTS 4 es 4 RTS CTS 5 5 CTS DSR 6 6 DSR SG 7 7 SG CD 8 8 CD N C 20 20 DTR A 4 S
7. A 1 Tag Cut Dimensions 2 2 2 2 0c cece eee eee A 2 BUDDIIGS 2 5 LET pornos Ta hs Saal HETA TRET deh ee A 2 Ribbon Specification 3 0hctihidtad Mae kbehidinee biased hey eade A 3 About Ribbons feta ele amie tare See pi ee a eeY A 3 Cable l TTT A 4 ACCESSORIES amp OPTIONS ERE Ee wales geaweede decease EER B 1 ACCESSONCS 2 4 4 Ua dk e Eet tail Oa at re een cal all ae heals Ae B 1 Factory Installed Options n 2d reokeet nti Gs et Reet Beas B 1 Packaging Materials 00 e cece e eee eens B 3 Ethernet Information e cc ceee eee e eee eeeeeees B 3 RF INfOrMation lt 1 c Kae 9 9 Z S K cedar ee aici tne weal a N die bak B 3 vi GETTING STARTED The PAXAR 9860 printer lets you print text graphics and bar codes on thermal transfer ribbon and thermal direct labels and tags The 9860 printer cuts tags as they are printed You can print on aperture die cut or black mark non indexed supplies This chapter includes information about unpacking the printer connecting the power cord connecting the communication cable Audience The Operator s Handbook is for the person who prints and applies labels Unpacking the Printer After you unpack the printer you should have the printer with a knife attached a power cord a ribbon take up core may already be on take up reel and an external keyboard Keep the box and packaging material in case the printer ever needs repair Getting Star
8. Extended backfeed does not work with non indexed continuous supply Do not use backfeed with supplies less than 0 75 inches To change the setting from the Main Menu select Setup then Supply Then follow these steps 1 Press or until you see SUPPLY Backfeed gt 2 Press to set the backfeed option The current setting is displayed for example BACKFEED On gt 3 Press or to see the other options After you display the option you want press Press until you see the Main Menu Setting Supply Options 6 7 Positioning This menu includes selections to change the print supply margin cut and dispense positions along with the backfeed distance Enter print pos 99 99 0 Feed acts as a toggle switch to change the value by 10 or 1 For example to make the print position 23 from the default of 0 press then press twice 20 press again and press three times 23 When you see Print Position This function adjusts where data prints vertically on the supply Adjust the print if it is too close to the top or bottom of the supply or overtypes the pre printed area One dot is 0 0049 inch Ifthe data is too close to the bottom increase the number Ifthe data is too close to the top decrease the number MONARCH iii Nil 1488 I 1 23456 14880 2 Changing this setting only affects new formats sent to the printer 6 8 Setting Supply O
9. Supply Type gt 2 Press to set the supply type option The current setting is displayed for example SUPPLY TYPE Black Mark gt 3 Press or to see the other options After you display the option you want press Press until you see the Main Menu Setting Supply Options 6 3 Ribbon You have to tell the printer if your supplies require a ribbon To change the setting from the Main Menu select Setup then Supply Then follow these steps 1 Press or until you see SUPPLY Ribbon gt 2 Press to set the ribbon option The current setting is displayed for example RIBBON Yes gt 3 Press or to see the other options After you display the option you want press Press until you see the Main Menu If you set the Ribbon option to Yes install a ribbon before printing If you want to use a high energy ribbon select high energy for the ribbon every time the printer is turned on 6 4 Setting Supply Options Speed You can change the print speed for bar codes or graphics If you select default for speed formats with serial bar codes automatically print at 2 5 ips and formats with parallel bar codes print at 6 0 ips This printer allows cutting 1 2 inch 30 mm feed length tags at 8 0 ips however optimal cut quality may not be achieved To change the setting from the Main Menu select Setup then Supply Then follow these steps 1 Press or unti
10. amount to move the label backwards The backfeed distance can not be greater than the dispense position If you make the backfeed distance greater than the dispense position the dispense position automatically changes to match the backfeed distance The backfeed distance should equal the dispense position To change the setting from the Main Menu select Setup Supply then Positioning Follow these steps 1 Press or until you see POSITIONING Backfeed Dis BACKFEED DIS 10 200 65 3 Press or to change the dispense position Pressing decreases the value increases it 4 Press when the number you need appears Press until you see the Main menu 2 Press 6 14 Setting Supply Options Batch Separators A batch separator is an extra tag printed in between batches with a pinstripe pattern If you select Long for the separator a double length two tags separator prints For non indexed supply the batch separator is always six inches long If you have the Paxar 932 stacker installed the batch separator is 3 66 inches long The name of the batch is shown on the batch separator Batch Separator Changing
11. label Press Verifier scan error bad scan Press to clear the error and continue printing The printer does not recalibrate after this error The printhead has less than 8 bad dots The printer can shift bar code fields to avoid bad dots You may need to press to continue printing Print a test label to confirm the number of bad dots Printhead has more than 8 bad dots within the format area or is not connected Connect the printhead Verifier failure The verifier detected three or more bad scans in a row Press to clear the error and continue printing The printer does not recalibrate after this error Verifier is enabled but not connected Make sure the I O cable and or serial cable is connected to the verifier Refer to your verifier s Operating Instructions for more information The printer has an error pending Turn off the printer Wait 15 seconds until the power light is completely dim and turn it back on Resend the packets 12 10 Diagnostics amp Troubleshooting SPECIFICATIONS Printer Height 13 inches 330 mm Width 15 inches 881 mm Depth 20 5 inches 521 mm Weight 45 Ibs 20 kg Shipping Weight Power Source Operating Limits Printhead Print Speed Printing Method Maximum Print Area 52 Ibs 24 kg 90 264 VAC with autoselect 50 60Hz For Thermal Transfer ribbon 40 to 95 F 4 to 35 C For Thermal Direct 40 to 104 F 4 to 40 C Thermal
12. memory if needed See Formatting Flash Memory in Chapter 9 e Download a script to the printer if needed See Downloading a Script to continue Using Scripts 10 1 Viewing Script Information 1 To see if your printer has a script loaded from the Main menu press or until you see MAIN MENU Scripts gt 2 Press f password protection in enabled press three times then press before you see the Scripts Menu options 3 Press or until you see SCRIPTS Script Info gt 4 Press What you see next depends on the script If no script is loaded you see No script present If a script is loaded you see the script name and version number for example MYSTORE Version 1 0 If a script is already loaded see Enabling a Script to continue If you need to download a script see Formatting Flash Memory in Chapter 9 10 2 Using Scripts Downloading a Script Follow these instructions to download a script from the MS DOS prompt Set the communication parameters using the MODE command Then prepare the printer to accept a script 1 From the printer s Script Menu press or until you see 2 Press Script Load Ready SCRIPTS Load Script gt Only one script can be loaded in the printer at a time When downloading a script if you receive an error Check the available flash memory See Checking Available Flash Memory in Chapter 9 Format flash me
13. password protection in enabled press three times then press before you see the Setup Menu options Then follow these steps To exit an option without changing the setting press Setting Defaults 7 3 1 Press or until you see DEFAULTS Monetary Sign gt 2 Press The current setting is displayed for example MONETARY SIGN USA gt 3 Press or until you see the country s monetary sign you want 4 Press Press until you see the Main menu Secondary Sign If you select USA as the monetary sign you can print amounts less than 1 00 either by using a dollar sign and decimal 0 30 or by using a cent sign 30 If you set the secondary sign option to No prices under 1 00 will print like this 45 If you set the secondary sign option to Yes prices under 1 00 will print like this 45 The same option applies to the appropriate secondary sign for monetary signs other than USA To change the setting from the Main Menu select Setup then Defaults Then follow these steps 1 Press or until you see DEFAULTS Secondary Sign gt 7 4 Setting Defaults 2 Press The current setting is displayed for example SECONDARY SIGN No gt 3 Press or until you see the option you want Then press Press until you see the Main menu Decimal Places You can set the printer for 0 1 2 or 3 places after the decimal in a price field In U S
14. the printer s configuration by packet A G The second label shows the model number software version stock count voltage print contrast printhead resistance number of bad dots and installed options The test label also shows an inch count for the high energy ribbon This information will help Technical Support diagnose the problem Refer to the optional Packet Reference Manual for more information about the test label You can also print a test label by pressing and at the same time Hold for one second and release If test labels do not print call Technical Support 12 2 Diagnostics amp Troubleshooting Checking Supply Quality The printer continuously stores data from the most recent 16 supplies printed to check the reflectivity of the sensor marks on the supply Before you check your supply quality print a batch of supplies or test labels 1 From the Diagnostics menu press or until you see DIAGNOSTICS User Diag gt 2 Press You will be at the User Diagnostics menu Press or until you see USER DIAG Supply Quality gt 3 Press If you have not printed any labels the message No data Press Enter appears You will also see the No data Press Enter message if you are using continuous non indexed supplies If you have printed labels since turning on the printer you will see Len Min Max OK 1568 034 124 Y gt The Len listing is the length of the loaded supply in dots
15. this setting only affects new formats sent to the printer To change the setting from the Main Menu select Setup then Supply Then follow these steps 1 Press or until you see SUPPLY lt Separators gt 2 Press to set the batch separators option The current setting is displayed for example SEPARATORS No gt Setting Supply Options 6 15 3 Press or to see the other options After you display the option you want press Press until you see the Main Menu Skip Index You can use the skip index mode to skip or ignore a sense mark and print an image over multiple labels if necessary For example if you have 4 0 long supplies loaded but your image is 8 0 long enable skip index mode to print the 8 0 long image on two labels The image length is determined by the format header See your System Administrator or the optional Packet Reference Manual for more information The skip index feature is useful when you have a single format that contains two labels such as a shelf label and a carton label When designing the format make sure text or graphics do not print in the gap of label rolls To change the setting from the Main menu select Setup then Supply 1 Press or until you see SUPPLY Skip Index 2 Press to set the skip index mode You will see the current setting for example SKIP INDEX No gt 3 Press or to see the other options After you disp
16. unevenly the tags are cut always start with a small number such as 1or2 4 Press when the number you need appears Press until you see the Main Menu Setting Contrast The print contrast controls the darkness of the printing on your supply The range is 699 to 699 and the default is 0 You may need to increase the print contrast for linerless supplies Having the correct print contrast setting is important because it affects how well your bar codes scan and how long your printhead lasts MAIN MENU CANCEL PRINT BATCH REPEAT BATCH MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG PORT FLASH SUPPLY JCONTRASTF DEFAULTS H RL H meMony High contrast settings may require additional printhead cleaning create bar code growth leading to reduced scanning 1 From the Main Menu press or until you see MAIN MENU lt Setup gt 2 Press You will be at the Setup menu Press or until you see SETUP Contrast gt 6 18 Setting Supply Options 3 Press The current setting is displayed for example Enter contrast 390 156 0 4 Press or to change the contrast Pressing darkens the print lightens the print Feed acts as a toggle switch to change the value by 10 or 1 For example to make the contrast 50 from the default of 0 press then press five times 50 5 Press to select either Yes or No to print a test label and check the print contrast Pr
17. 10 Setting Supply Options 3 Press or to change the supply position Pressing decreases the value feeds less supply increases it feeds more supply 4 Press when the number you need appears Press until you see the Main Menu Margin Position This function adjusts where the format prints horizontally on the supply The adjustments are in dots 0 0049 inch which is the smallest measurement the printer recognizes The width of the print area depends on your supply size Maximum width is four inches When you move the image to the right or left on the supply avoid moving the image too close to either edge because it may not print GREEN 3041 091589 GREEN 3041 091589 12345 6 JH Print too far to the left Print too far to the right NM Nia SIZE PERSONAL a If the data is too close to the left side increase the number If the data is too close to the right side decrease the number Changing this setting only affects new formats sent to the printer Setting Supply Options 6 11 To change the setting from the Main Menu select Setup Supply then Positioning Then follow these steps 1 Press or until you see POSITIONING Margin Pos 2 2 Press The current setting is displayed for example Enter margin pos 99 99 0 3 Press or to change the margin position Pressing decreases the value moves the image toward the left side of the supply increa
18. 4 Press until you see the Main Menu Enabling Status Polling Status polling allows you to obtain information about the readiness of the printer and the current or last received print job Your System Administrator can enable status polling while the printer is running in Script mode To enable status polling 1 From the Script Menu press or until you see Using Scripts 10 5 SCRIPTS Status Polling gt 2 Press Enable Polling No gt 3 Use or to select either Yes or No and press The default is No Enabling Immediate Commands Your System Administrator can use immediate commands to reset the printer or cancel and repeat batches To enable immediate commands 1 From the Script Menu press or until you see SCRIPTS lt Immed Commands 2 Press Enable Immed No gt 3 Use or to select either Yes or No and press The default is No 4 Press until you see the Main Menu 10 6 Using Scripts PRINTING This chapter explains how to use on demand mode printing print an error label print pause restart cancel and repeat a batch You can send format batch and graphic data to the printer from a host When the printer receives the data batches begin printing automatically The optional Packet Reference Manual tells how to create store and download the data necessary to print batches You can also use the Monarch MPCL Toolbox u
19. Cee a ee ee ee peers 7 7 Flash Storage e thee Seees aed tea acne eee ee 7 8 COMMUNICATION VALUES x x cece eee eee eee 8 1 Baud RAE 7 1 2 edt UE lore coe Sark Batanga eee aren the 49 8 2 Word BZ U 522s bei oe eiai ed whe eee E e Be bhatt 8 2 Stop BINS een Seen teree cist ee ele ol et teu RRR 8 3 POY git een din be TETE TE Ta Rabon a ee eie ee eae teok E 8 3 Flow Control agate notte thcl es ieee rected a ee a ae TdT Ree ch Beta 8 4 Reset to Default Values ec dleet perk sbeteebs bees pews 8 5 Parallel Communications 00 0 c eee e eee e eee eee eee 8 5 POM is ended tts sleet rele Schack beavers REE tee 8 6 OGG catchers be colts fat Careers ain oa aout retired een She 8 7 USING FLASH MEMORY 9 1 Formatting Flash Mem ted eke ieea eee bones exede 9 2 Checking Available Flash Memory 0 0 0 0 cece eee eee eee 9 3 Packing Flash Memory cece indas bean temnck ores weetrenat asthe 9 4 Vernier d 4 9 5 bk te take eek eh aloe SH une eho eek oes Al 9 5 USING SCRIPTS i cscauiciue rvs ts hoes cue see min S Hees cea eee 10 1 Initial Script Startup Procedures 0 cece cece eee eee 10 1 Viewing Script Information 0 c cece eee eee ees 10 2 Downloading a Sct te diachebiiete snide sheds 10 3 Enabling a Script kot ennea nannan ranere rrera 10 4 D l tinga Script iceren aie e a age Ree eR be 10 5 Enabling Status Polling nnana 10 5 Enabling Immediate Commande nnee 10 6 PRINTING prcti
20. Clean the printhead Change supply type Check ribbon Serial bar codes do not scan 12 6 Diagnostics amp Troubleshooting Leave printhead unlatched when not in use Use a print speed of 2 5 IPS Adjust the print contrast Problem Action Backing paper is Carefully remove the backing paper Make wrapped around platen sure the backing paper tears at the or peel roller saw toothed tear edge when using backfeed and peel mode Blank labels print or 750 Clean supply sensors series errors When downloading a Check the available flash memory Format script the printer errors flash memory or clear NVRAM After downloading a Try formatting flash memory Then script the script does download the script again not appear to be loaded If you cannot fix a problem call Technical Support Error Messages You may receive the following types of error messages Data Errors Communication Errors Some errors numbered 400 438 and 500 574 are internal software errors Errors numbered 900 999 are hard printer failures If you cannot clear an error turn off the printer wait several seconds and then turn on the printer For a complete list of errors refer to the optional Packet Reference Manual available on our Web site Call Technical Support if you need additional assistance Common Errors Errors 001 to 405 and 429 to 435 are data errors This type of error indicates that incorrect data was
21. Clean the printhead to remove any salt or oil left from handling prior to operation To replace the printhead 1 Turn off the printer Open the cover Unlock the printhead by turning the retaining latch Press forward and down on the two latches on top of the printhead assembly as shown The printhead will drop down Po e Rh SAN Ww C 2 5 DK i d AWW 5 Lift the printhead assembly using the printhead tab and push back until the printhead assembly clicks into place Care and Maintenance 4 5 6 Carefully unplug the cable from the printhead as shown The printhead is sensitive to static electricity which can damage the printhead or reduce its life Ground yourself by touching some metal such as the printer s metal base before touching the printhead 7 Carefully plug the cable into the new printhead Cf et R R 9 Snap the printhead into place 4 6 Care and Maintenance 10 11 12 13 Make sure the printhead cable does not touch the ribbon roll Clean the new printhead with a cotton swab dipped in isopropyl alcohol to remove any salt or oil left from handling Let the printhead dry and reload your supplies Close the printhead assembly and the cover Turn on the printer On the keyboard press to position the supply under the printhead Care and Maintenance 4 7 4 8 Care and Maintenance SETTING BATCH OPTIONS You can select Batch Options to change which pr
22. EAT BATCH MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG PORT FLASH SUPPLY CONTRAST DEFAULTS H RHL L eGasiy H VERIFIER FORMAT UNUSED PACK FLASH FLASH FLASH The flash memory options are listed in the table below Option Choices Default Format Flash No Yes No Unused Flash NA NA Pack Flash No Yes No Using Flash Memory 9 1 Formatting Flash Memory Before storing packets in flash memory downloading a script or if the printer s firmware is updated you must format the flash memory Formatting flash memory is only required once during initial printer setup When you format flash memory the script and any downloaded TrueType fonts saved in the printer s flash memory are deleted and must be resent to the printer To format flash memory from the Main Menu select Setup Then follow these steps 1 Press or until you see SETUP amp Flash Memory gt 2 Press FLASH MEMORY Format Flash gt 3 Press Are you sure No gt 9 2 Using Flash Memory 4 Press to display Yes and press CREATING FLASH FILE SYSTEM 1 The printer s flash memory is cleared and reformatted This process may take several minutes The printer reboots automatically after formatting flash memory You need to resend any fonts you want to use to flash memory again You return to the Print Mode Ready menu Checking Available Flash Memory If you receive errors when do
23. LY CONTRAST H DEFAULTS H ORT H GSH H VERIFIER TR RIBBON SPEED E BACKFEED l POSITIONING SEPARATORS SKIP INDEX KNIFE CTRL Setting Supply Options 6 1 You may need to set supply options when you change supplies The options are listed in the table below Option Choices Default Supply Type Aperture Die Cut Black Die Cut Mark Continuous Ribbon No Yes High Energy Yes Speed 2 5 4 0 6 0 8 0 Default Default Feed Mode Continuous On Demand Continuous Backfeed Off On Extended Off Print Position 99 to 99 0 Supply Position 300 to 300 0 Margin Position 99 to 99 0 Cut Position 300 to 300 0 Dispense Position 50 to 200 65 Backfeed Distance 10 to 200 65 Separators No Yes Long No Skip Index No Yes No Knife Control 20 to 20 0 Contrast 699 to 699 To exit an option without changing the setting press 6 2 Setting Supply Options Supply Type You can print on aperture black mark die cut or continuous supplies You have to tell the printer which supplies you are using If you are using edge aperture supplies use the die cut setting If you are using center aperture supplies use the aperture setting To change the setting from the Main Menu select Setup then Supply If password protection in enabled press three times then press before you see the Setup Menu options Then follow these steps 1 Press or until you see SUPPLY
24. OMM Parity gt Communication Values 8 3 2 Press The current setting is displayed for example PARITY None gt 3 Press or to display the parity you need then press Press until you see the Main Menu Flow Control To change the setting from the Main Menu select Setup Port Settings then Serial Comm Then follow these steps 1 Press or until you see SERIAL COMM Flow Control gt 2 Press The current setting is displayed for example FLOW CONTROL DTR gt 3 Press or to display the flow control you need then press Press until you see the Main Menu XON is 17 XOFF is 19 Set flow control to DTR for PC computers unless you have XON XOFF software 8 4 Communication Values Reset to Default Values To change the setting from the Main Menu select Setup Port Settings then Serial Comm Then follow these steps 1 Press until you see SERIAL COMM Reset 2 Press Are you sure No gt 3 Press or to make your selection then press If you select Yes the following defaults are restored 9600 baud No parity 8 bit word length and 1 stop bit 4 Press until you see the Main Menu Parallel Communications The parallel communications menu allows you to set the values for the active parallel port The values are listed in the table below Port External Internal External Mode Compatible IEEE 1284 Compatible Centron
25. ader on demand mode print job batch online Supply Sensor Supplies System Administrator Glossary 1 Mode in which the printer prints all the labels in the batch without stopping Transmission of data from the host to your printer Supply layout or design which the System Administrator downloads as a format packet to your printer Any mainframe minicomputer data collect terminal or personal computer sending data to the printer Display on the printer used to indicate printer conditions and problems Wrap around a new roll of ribbon with printing on it Mode in which the printer stops after each label to allow you to remove it Actual data printed on a label or tag The host may download the print job together with the format or asa separate packet The print job is also called a batch Direct communication between a computer and the printer Senses whether supply is loaded or needs to be loaded in the printer Located in the supply path Labels used for printing Person responsible for creating and downloading packets 2 Glossary INDEX A about fonts 11 8 accessories B 1 adjusting backfeed distance 6 14 cut position 6 12 dispense position 6 13 margin position 6 11 print position 6 8 supply position 6 10 supply width 2 6 backfeed 6 7 baud rate 8 1 options 8 2 checking print 12 2 software version 12 1 cleaning peelbar 4 3 platen roller 4 2 printhead 4 3 supply sens
26. and press The password protection is enabled for formats graphics fonts and access to the Setup and Scripts menus You return to the User Diagnostics Menu 8 Press twice to exit to the Main Menu When password protection is enabled a password is not required to clear bathces but it is needed to clear formats graphics and fonts Service Diagnostics The Service Diagnostics menu can only be accessed by a Paxar Representative because it requires a separate password If you need to call Technical Support print a test label first Diagnostics amp Troubleshooting 12 5 Troubleshooting This section helps you correct some problems that may occur Problem Error message appears during startup Action Turn off the printer wait fifteen seconds and then turn on the printer Call Technical Support if the error message reappears Does not print Check supply Check ribbon Send a corrected format and batch packet Does not feed Set wide narrow knobs correctly Partially printed data Clean the printhead Send a corrected format packet Printing shadows or smears Clean the printhead Change supply Check ribbon Light printing Change supply Adjust the print contrast Check wide narrow knobs Check ribbon Heavy printing Clean the printhead Change supply Adjust the print contrast Check wide narrow knobs Check ribbon Voids in printing
27. at 4 inches 102 mm wide 203 dpi 8 0 dots per mm OR 300 dpi 11 8 dots per mm This option must be purchased separately 2 5 ips 64 mm default for all serial bar codes 4 0 ips 102 mm 6 0 ips 152 mm default for parallel bar codes or 8 0 ips 203 mm See Chapter 11 Printing for special considerations when printing at speeds greater than 6 0 ips Thermal Transfer ribbon or Thermal Direct 4 0 inches x 16 0 inches 102 mm x 406 mm with 203 dpi 4 0 inches x 13 0 inches 102 mm x 330 mm with 300 dpi Specifications A 1 Knife Style Linear Tag Cut Dimensions Widths 1 0 inches to 4 0 inches 25 mm to 102 mm Lengths 1 5 inches to 16 0 inches 38 mm to 406 mm This printer allows cutting 1 2 inch 80 mm feed length tags at 8 0 ips however optimal cut quality may not be achieved NOTE The maximum cut tag length using the stacker is 3 66 inches 93 mm Batch Separator 3 66 inches 93 mm Cut Angle 1 degree plus or minus from 90 degrees with respect to the edge Supplies For high temperature or high humidity environments contact Paxar for supply recommendations Aperture supplies are tags or labels with holes or openings in them The supply is sensed using the holes The holes can be only on the edge or in the center of the supply Center Aperture Gs Edge Aperture A 2 Specifications Supply Types Thermal Transfer or Direct Supply Widths 0 75 inches 19 mm minimum 4
28. ault No and press either or to display your selection Press Cut Multiple Prompt Yes 9 Decide if you want to see this prompt in Batch Entry mode and press either or to display your selection Press Cut Multiple 1 10 Decide if you want to change the default 1 tag printed before cutting Enter a quantity 1 32000 Press To cut between batches make the Cut Multiple the same as the print quantity Cut Last Ticket Prompt Yes 11 Decide if you want to see this prompt in Batch Entry mode and press either or to display your selection Press Cut Last Ticket No gt 5 4 Setting Batch Options 12 13 14 15 16 Decide if you want to change the default No and press either or to display your selection If you select Yes the last tag in the batch is cut The printer must feed one or two tags past the printhead to cut the last tag in the batch Press Cut After Batch Prompt Yes Decide if you want to see this prompt in Batch Entry mode and press either or to display your selection If you select Yes the last tag in the batch is cut The printer must feed one or two tags past the printhead to cut the last tag in the batch Press Cut After Batch No gt Decide if you want to change the default No and press either or to display your selection If you select Yes the knife cuts before the first tag and cuts after batch so the tags are
29. change the setting from the Main Menu select Setup Port Settings then Serial Comm If password protection in enabled press three times then press before you see the Setup Menu options Then follow these steps 1 Press or until you see SERIAL COMM Baud Rate gt 2 Press The current setting is displayed for example BAUD RATE 9600 gt 3 Press or to display the baud rate you need then press Press until you see the Main Menu Word Length To change the setting from the Main Menu select Setup Port Settings then Serial Comm Then follow these steps 1 Press or until you see SERIAL COMM Word Length gt 2 Press The current setting is displayed for example WORD LENGTH 8 8 2 Communication Values 3 Press or to display the word length you need then press Press until you see the Main Menu Stop Bits To change the setting from the Main Menu select Setup Port Settings then Serial Comm Then follow these steps 1 Press or until you see SERIAL COMM Stopbits gt 2 Press The current setting is displayed for example STOPBITS 1 gt 3 Press or to display the number of stop bits you need then press Press until you see the Main Menu Parity To change the setting from the Main Menu select Setup Port Settings then Serial Comm Then follow these steps 1 Press or until you see SERIAL C
30. currency you might print prices like this 24 00 2 decimal places or like this 24 0 decimal places 1 Press or until you see DEFAULTS Decimal Places gt 2 Press The current setting is displayed for example DECIMAL PLACES 2 gt 3 Press or until you see the option you want Then press Press until you see the Main menu Slashed Zero The slashed zero feature lets you select how you want the zero character printed either without a slash O or with a slash Standard or reduced fonts print the slashed zero character Bold and OCR fonts print the standard zero 0 only The slashed zero selection will not be in effect until the format is sent to the printer again If you change the way zero is printed you must resend your formats Setting Defaults 7 5 To change the setting from the Main Menu select Setup then Defaults Then follow these steps 1 Press or until you see DEFAULTS Slashed Zero gt 2 Press The current setting is displayed for example SLASHED ZERO No gt 3 Press or until you see the option you want Then press Press until you see the Main menu Power Up Mode Power up mode lets you decide how your printer starts each time you turn it on If you want the printer to be ready to start printing when it is turned on use the Online power up mode If you want the operator to perform some other task first use the Offlin
31. cuts in strips Press No Cut Before Prompt Yes Decide if you want to see this prompt in Batch Entry mode and press either or to display your selection Press No Cut Before No gt Decide if you want to change the default No and press either or to display your selection If you select Yes the knife does not cut before the first tag in a batch but does cut between each tag and after the last tag in a batch Press Setting Batch Options 5 5 Quantity Prompt Yes 17 Decide if you want to see this prompt in Batch Entry mode and press either or to display your selection Press 18 Decide if you want to change the default 1 for the quantity of tags to print in a batch Enter a quantity 1 32000 Press L After setting the batch options you are ready to use Batch Entry mode to enter data for your formats Refer to your keyboard s Operating Instructions for more information 5 6 Setting Batch Options SETTING SUPPLY OPTIONS U This chapter explains how to use the printer s external keyboard to set the following supply options supply type ribbon speed feed mode backfeed print position supply position margin position cut position dispense position backfeed distance separators skip index mode and knife control This chapter also explains how to adjust the print contrast MAIN MENU CANCEL PRINT BATCH REPEAT BATCH MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG PORT FLASH SUPP
32. e power up mode To change the setting from the Main Menu select Setup then Defaults Then follow these steps 1 Press or until you see DEFAULTS lt Powerup Mode gt 2 Press The current setting is displayed for example POWER UP MODE Online gt 7 6 Setting Defaults 3 Press or until you see the option you want Then press Press until you see the Main menu Prompt Set Prompt set determines which language displays on the printer s menu You can select English French German Spanish ES Japanese Portuguese Italian Swedish Spanish 2 MX Danish Dutch Finnish and Norwegian Some prompts may remain in English even if you select a different language To change the setting from the Main Menu select Setup then Defaults Then follow these steps 1 Press until you see DEFAULTS Prompt Set gt 2 Press The current setting is displayed for example PROMPT SET English gt 3 Press or until you see the option you want Then press Press until you see the Main menu This option only affects the displayed prompts It does not change what is printed by the printer Setting Defaults 7 7 Flash Storage Flash storage allows packets with R or N selectors to be stored in flash memory instead of volatile RAM Packets stored in flash memory are saved when the printer is turned off However flash memory storage is limited You must
33. e very large and image slower than bitmap fonts The size of the font file in bytes is the minimum amount of memory you must have available for fonts in the printer s memory Your System Administrator may need to reconfigure the printer s memory to use downloaded TrueType fonts Refer to the optional Packet Reference Manual available on our Web site to learn how to reconfigure the printer s memory After reconfiguring memory resend the font format and batch packets The printer can accept a TrueType font file that has been converted to Hex or Run Length encoding using the version of Font Utility Font Utility is available on our Web site www servisource1 com Font Utility is a part of the Monarch MPCL Toolbox Utilities You can also use a wide variety of Code Pages with International Turkish Latin Spanish etc characters Using TrueType fonts allows you a greater range of fonts for your formats TrueType fonts are designed to be regionally specific therefore all Code Pages may not be supported in a given font Check with your System Administrator if you need to use TrueType fonts Licensing Your Fonts We provide the Font Utility to help you create and download international code pages characters However it is your responsibility to license the fonts you purchase and download to your printer Contact your font supplier for licensing information Additional fonts that are compatible with this printer can be purchased
34. ectivity solutions These solutions make it easy to set up manage and monitor a printer linked to an Ethernet connection The print server provides multiprotocol capabilities for users with Windows 95 98 2000 or Windows NTR TCP IP and NetWare Software is available on our Web site www paxar com to configure the print server It can also be configured using HP Jet Admin or HP Web JetAdmin software Configuration information prints automatically if the Ethernet print server senses a hardware error To print configuration information on demand press the Test button on the side of the external Ethernet print server unit or use the configuration utility provided for your network operating system The configuration label prints in MPCL format The configuration label is best displayed using 4 wide by 6 long labels If the label is too small some information may print outside the label edges RF Information We offer the 7410 Print Server that communicates with printers on an 802 11b wireless network You can use the print server in ad hoc peer to peer or infrastructure access point wireless mode In addition the wireless print server includes a unique dual mode built in wired Ethernet connection You can switch between wired and wireless mode without any loss of data B 2 Accessories amp Options GLOSSARY The following terms will help you use this manual continuous mode download send format host LCD le
35. eee ees 5 1 Using the Keyboard lige hesaleyeereteiy onewee ener 5 1 Exiting an Option canaries ott panies pees Aad 5 2 SETTING SUPPLY OPTIONS eee eee ee eee eee 6 1 Supply ype aea A oe ts Dare aes h aan are aru SU 6 3 RIBBON i wed ct okeet bed t okt enna beet neg nes Soe eke pet Rene Res 6 4 Te TTT tl a a tele O E se cen eee 6 5 Feed M006 maisena a a Soda pawn tempi een ghana anges 6 6 BaChIOCd ja vi e ee et deletes be cera R E TR ease H 6 7 POSHONING sere oiire peli ctyeek es Pete beanie meee tliee pec E ee 6 8 Print Position ais ue tee fl ceed eee ence ee ee ee 6 8 Supply Position x aie K e oeidmsas 6 10 Margin Position e alos em tee eee eum et 6 11 G t Position sotto bei ee Pte heehee Beetles 6 12 Dispense Position 2 2 4265 3504 Base tsiag aoe eee ee eee 6 13 Backfeed Distance cs lt cifancmtencaesertaieeciaged 6 14 Batch Separators kote act nnee nanenane 6 15 SKID NOOK i He end eee ee oe E E a a TEE 6 17 Knife Control intra ocak eAiGS Soak tn adetuteeemeca seas eas 6 19 Setting Contacts e e e K oxidsadheleatad 6 20 SETTING DEFAULTS secs Zare ET tn ETEK TRT 7 1 Monetary Sign e eels ee etd sat Ueda 7 3 Secondary GION a sme beat 5 Bede TR aT Wend Wake tet i 7 4 Decal PlateS sirai tacks ie on hers ached 225 habe Sa Oakes 7 5 SlaSh d Z000 sunt sade be ee Z a Z TRAR tema x 7 5 Power Up Mode aa vx cats ta lheV ee cater eetiatd en admin en eee ataas eh 4 7 6 Prompt Set ira San Sak
36. ess 6 Press until you see the Main Menu We recommend you check the bar code print quality with a bar code verifier If you do not have a bar code verifier or scanner check the bar code visually A bar code that is in spec has complete bars clear spaces and small alphanumeric characters look complete An in spec bar code may not look as good as one that is too dark but it has the highest scan rate MONARCH MARKING MONARCH MARKIN MONARCH HARKING ID N Th DAYTON OHIO DAYTON OHIO DAYTON OHIO Dark IN SPEC Light Setting Supply Options 6 19 6 20 Setting Supply Options SETTING DEFAULTS P This chapter explains how to select the monetary sign secondary sign decimal places slashed zero power up mode prompt set and flash storage MAIN MENU CANCEL PRINT BATCH REPEAT BATCH MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG PORT FLASH SUPPLY CONTRAST DEFAULTS SETTINGS MEMORY VERIFIER MONETARY MB SECONDARY DECIMAL SLASHED POWER UP PROMPT FLASH SIGN SIGN PLACES ZERO MODE SET STORAGE You can set your printer configurations to fit your daily operation using either the offline menus or the online configuration option After an option is selected in the online configuration or offline Setup Menu the option is saved when the printer is turned off Setting Defaults 7 1 The monetary formatting options are listed in the table below
37. exist on the left and right edge of the ribbon Do not print horizontal lines or bars Graphics are limited Loading Ribbon 3 5 3 6 Loading Ribbon CARE AND MAINTENANCE This chapter tells you how to clear label jams and clean the printer replace a printhead adjust print contrast CAUTION Do not use sharp objects to clean the printhead or touch the printhead with your fingers This may damage the printer and require a service charge Clearing Label Jams When you are printing and a jam occurs an error appears on the keyboard To clear the jam 1 Turn off the printer and open the cover and printhead assembly If necessary remove the supply roll and ribbon Remove the jammed supply and reload the supply roll Close the printhead assembly and turn on the printer On the keyboard press Feed to position the supply under the printhead Sh e E Cleaning The rate and frequency at which you print determines how often you must clean the printer You must clean the printhead as described below to maintain printhead life Care and Maintenance 4 1 You may need to clean the printhead sensor and platen roller if there is any adhesive build up in the supply path SWEATERS e after printing approximately 3 rolls of thermal fill Ill transfer thermal direct linerless supplies or REGULAR PRICE after each ribbon 5129 95 daily if your printer is in an excessively dirty h
38. extured platen roller DO NOT use alcohol or solvents on linerless red orange textured platen rollers Moisten a cotton swab with isopropyl alcohol Rub the cotton swab across the peel bar and remove any build up Moisten another cotton swab with isopropyl alcohol Rub the cotton swab across the printhead and remove any build up You may need to use a printhead CLEAN STRIP if the printhead is extremely dirty or you see streaks on the supply a INe 7 a T R RRR Care and Maintenance 4 3 7 Rub the cotton swab across the supply sensor and die cut sensor and remove any build up EQ 7 Die Cut Sensor Supply Sensor 8 Clean the build up in the supply path 9 Let the printer dry before you reload supplies 10 Close the cover and printhead assembly 11 Turn on the printer 12 On the keyboard press Feed to position the supply under the printhead Resend your format batch and check digit packets 4 4 Care and Maintenance Replacing the Printhead You may have to replace the printhead if it is damaged or worn out For example you may see 616 bad dot or dots or 768 printhead failure error codes See Appendix B Accessories and Options for the printhead part number CAUTION The printhead is sensitive to static electricity which can damage the printhead or reduce its life Ground yourself by touching some metal such as the printer s metal base before touching the printhead
39. format flash memory before enabling this option Formatting flash memory is only required once during initial printer setup To change the setting from the Main Menu select Setup then Defaults Then follow these steps 1 Press until you see DEFAULTS Flash Storage 2 Press The current setting is displayed for example FLASH STORAGE Disabled gt 3 Press or until you see the option you want Then press Press until you see the Main menu 7 8 Setting Defaults COMMUNICATION VALUES 8 This chapter tells you how to set the serial or parallel communication values These values provide the link for normal online printing MAIN MENU CANCEL PRINT BATCH REPEAT BATCH ALL MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG PORT FLASH SUPPLY CONTRAST H DEFAULTS H seTTinas H MEMORY VERIFIER SERIAL PARALLEL COMM COMM You need to set your Serial Comm values to match your computer s online communications Before entering the communication values see your System Administrator The serial communication values are listed in the table below Option Choices Default Baud rate 1200 2400 4800 9600 19200 9600 38400 57600 115200 Word length 7 8 8 Stop bits 1 2 1 Parity None Odd Even None Flow control None Xon Xoff DTR CTS DTR Reset No Yes No Communication Values 8 1 Baud Rate To
40. from The Electronic Font Foundry 11 Silwood Road Ascot SL5 OPY England 0 1344 875 201 www eff co uk DIAGNOSTICS amp TROUBLESHOOTING This chapter explains how to perform simple diagnostic functions such as checking the software version the supply quality printing test labels and using password protection It also contains basic troubleshooting information MAIN MENU CANCEL PRINT BATCH REPEAT BATCH MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG SERVICE VERSION USER DIAG Ne SUPPLY TEST QUALITY LABEL PASSWORD Factory Set Password The password to access diagnostics is Checking the Software Version 1 From the Diagnostics Menu press or until you see DIAGNOSTICS Version gt Model M9860 V 1 0 Line one lists the printer model number M9860 and line two gives the version of software in the printer 2 Press Diagnostics amp Troubleshooting 12 1 Printing a Test Label 1 From the Diagnostics Menu press or until you see DIAGNOSTICS E User Diag gt 2 Press and until you see USER DIAG Test Label 3 Press The following test labels print MONARCH WERKTR MODEL M9860 S W VERSION 1 0 0 0 0 TOTAL INCHES 0002407 HI ENERGY INCHES 0000000 VOLTAGE 36 96 CONTRAST POT 20 PH RESISTANCE 0846 BAD DOTS MEMORY 1024KR 256KN OPTIONS 000 The first label shows
41. his digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dicte par le minist re des Communications du Canada Trademarks 928 932 938 939 9800 9855 and 9860 are trademarks of Paxar Americas Inc Paxar is a registered trademark of Paxar Corporation Avery Denison is a registered trademark of Avery Dennison Corporation Microsoft and MS DOS are registered trademarks of Microsoft Corporation Windows and NT are registered trademarks of Microsoft in the U S and other countries NetWare is a registered trademark of Novell Inc in the United States and other countries Centronics is a registered trademark of Centronics Data Computer Corporation TrueType is a registered trademark of Apple Computer Inc Hewlett Packard is a registered trademark of Hewlett Packard Inc HP Jet Admin and HP Web Jet Admin are trademarks of Hewlett Packard Inc Adobe and Acrobat are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions Other products are trademarks or registered trademarks of their respective countries and are hereby acknowledged Avery Denniso
42. ics mode Communication Values 8 5 Port To change the setting from the Main Menu select Setup Port Settings then Parallel Comm Then follow these steps 1 Press or until you see PARALLEL COMM Port gt 2 Press PORT External gt 3 Use or to select either External or Internal Press The internal port is used for printer options installed inside the printer such as the Ethernet communication port The external port is used to connect a printer cable or external device directly to the parallel port 4 Press until you see the Main Menu 8 6 Communication Values Mode To change the setting from the Main Menu select Setup Port Settings then Parallel Comm Then follow these steps 1 Press or until you see PARALLEL COMM Mode 2 Press MODE Compatible gt 3 Use or to select either Compatible or IEEE1284 Press Use compatible mode for a computer connection to the printer with a parallel cable Use IEEE 1284 for bi directional Ethernet communications See Appendix B Accessories and Options for more information about Ethernet options 4 Press until you see the Main Menu Communication Values 8 7 8 8 Communication Values USING FLASH MEMORY 09 This chapter explains how to format flash memory check the available flash memory and pack flash memory This chapter also explains how to enable the verifier MAIN MENU CANCEL PRINT BATCH REP
43. ide Narrow Knobs for more information If the printer will be unused for extended periods of time we recommend leaving the printhead unlatched Loading Supplies 2 5 Adjusting the Wide Narrow Knobs You may need to adjust the two wide narrow knobs according to the width of your supply For supply that is more than two inches adjust the knobs to the wide setting For supply that is two inches or less adjust the knobs to the narrow setting You must adjust both of the knobs to the same position If you experience ribbon smudging in cold dry environments adjust the wide narrow knobs to the wide setting For wide supplies push down and turn the wide narrow knobs clockwise with a screwdriver For narrow supplies turn the wide narrow knobs counter clockwise with a screwdriver until it pops back up The adjustment is shown in the wide position 2 6 Loading Supplies LOADING RIBBON This chapter describes how to load a ribbon roll There are different ribbon requirements for the three types of supplies Thermal Direct do not use a ribbon for printing Supplies Thermal Transfer require a ribbon for printing Supplies High Energy require a ribbon able to withstand high Supplies temperatures If you are using thermal direct supplies do not load a ribbon If you are using high energy supply be sure to use a high energy ribbon See Using a High Energy Ribbon for more information If you want t
44. l gt and press Cancel Batches No gt 4 You can exit without canceling any batches Press or press to display No and then press The printer returns to the Pause menu Press or to select another function from the Pause Menu or to return to Print Mode and print all the batches e cancel all batches in the print queue Press to display Yes then press Cancel Format No gt Press or then press If password protection is enabled you will be prompted to enter a password before the formats graphics and fonts are deleted Press three times and then press All formats are deleted If you enter the wrong password you return to the Main menu For more information about password protection see Using Password Protection in Chapter 12 If password protection is disabled you will see Cancel Graphic No gt Press or then press Printing 11 5 Cancel Font No gt Press then press You return to the Pause menu If you select Yes these prompts delete ALL formats graphics and or fonts in the printer Press or to select another function from the Pause menu or to return to Print mode p Repeating a Batch Before you start printing a new batch you can reprint the last batch The batch can be either the last one you printed completely or one that you canceled after starting to print MAIN MENU m 1 From the Main Menu press or until you
45. l you see SUPPLY lt Speed gt 2 Press to set the speed option The current setting is displayed for example SPEED Default 3 Press or to see the other options After you display the option you want press Press until you see the Main Menu For additional high speed printing information see Chapter 11 Printing Setting Supply Options 6 5 Feed Mode Use continuous mode printing and indexed black mark aperture etc supplies with the knife To change the setting from the Main Menu select Setup then Supply Then follow these steps 1 Press or until you see SUPPLY Feed Mode gt 2 Press to set the feed mode The current setting is displayed for example FEED MODE Continuous gt 3 Press or to see the other option After you display the option you want press Press until you see the Main Menu 6 6 Setting Supply Options Backfeed This printer always uses extended backfeed operation whether this option is selected or not Backfeed works by advancing each printed tag to the desired dispense position Extended backfeed feeds a tag far enough out to be cut and backfeeds the next tag to the printhead line Extended backfeed eliminates printed tags being left between the printhead and knife Extended backfeed works with the selected cut modes Refer to the optional Packet Reference Manual to learn how to define the Backfeed Control Packet
46. lay the option you want press Press until you see the Main menu 6 16 Setting Supply Options Knife Control You may notice unevenly cut tags on one end or the other of your supply one end may appear longer than the other Use the knife control adjustment to balance the cut tag length from tag to tag You may need to make this adjustment on initial printer setup if you load a different supply type thickness from the last ones printed when you change the print speed when you change to a different tag size from the last ones printed Before Knife Control After Knife Control To change the setting from the Main Menu select Setup then Supply Then follow these steps 1 Press or until you see SUPPLY Knife Ctrl Press The current setting is displayed for example Enter knife ctrl 20 20 0 Press or to change the knife control You may need to experiment and cut a few test tags to check the tag cut length Pressing decreases the value increases it Setting Supply Options 6 17 Depending on how
47. lbox utilities are not label production software Call Customer Service for information about label production software Connecting the Power Cable The power supply automatically switches between 115V or 230V No operator settings are required 1 Plug the power cable into the socket Plug the other end of the cable into a grounded electrical outlet 2 Turn on the printer Press 1 to turn on and O to turn off the printer Establishing Communications Before the printer can accept print jobs from the host you must Connect the communication cable to the printer and to the host Set the communication values on the printer to match those at the host Only required if you are using the serial port Make sure the printer is off before connecting the cable to the communication port Getting Started 1 3 Ask your System Administrator which method you will use to communicate with the host Serial Communication Parallel Port 9 to 25 pin cable Part 118364 Power Cable 25 to 25 pin cable goes here Part 118366 Parallel Communication IEEE 1284 or VSB port Centronics mode cable Serial Port Part 118363 Connecting the Communication Cable Connect the communication cable into the appropriate port Secure the cable with the connecting screws serial or spring clips parallel If you are communicating with the host through the serial port make sure the printers communication
48. mory See Formatting Flash Memory in Chapter 9 After downloading a script if the script does not appear to be loaded try formatting flash memory and download the script again Using Scripts 10 3 Enabling a Script The script must be enabled before you can use it To enable or disable a script 1 From the Script Menu press or until you see SCRIPTS Enable Script gt 2 Press Enable Script Yes 3 Use or to select either Yes or No and press Selecting Yes starts the script Selecting No stops the script If you select Yes when you turn off the printer and turn it back on the script automatically starts Once the script is enabled you will see Print Mode S Ready The S in the lower left hand corner of the screen indicates the printer has a script loaded and enabled the script is running 10 4 Using Scripts Deleting a Script You can delete a script from the printer s memory To delete a script 1 From the Script Menu press or until you see SCRIPTS Delete Script gt 2 Press Are you sure Yes 3 Use or to select either Yes or No and press Selecting Yes deletes the current script The flash memory used by the script is not available for other scripts or fonts until the flash memory is reformatted However when you format flash memory you must resend the script and any downloaded fonts to the printer
49. n Printer Systems Division 170 Monarch Lane Miamisburg OH 45342 TABLE OF CONTENTS GETTING STARTED 3c cree scat eisai ae aah 1 1 AUGIGNCG lt ores wep sis seve deine ays die habgnn mace i aai 1 1 Unpacking the Printer pe iewed ey bevees dele 1 1 Shipping the Printer tress oxatest eeaeee 1 2 9445 Printer Online Emulation 0 0c cece eee eee eee eee 1 2 Ordering Programmer s Manuals 0 00e cece eee eee eee eee 1 3 About Monarch MPCL Toolbox Utilities 0 cece eee eee 1 3 Connecting the Power Cable Ween eens Kone 1 3 Establishing Communications 0 0c cece eters 1 3 Connecting the Communication Cable 0000 1 4 LOADING SUPPLIES 22 2 icicchuotatecrti dias tepbinda thiladed hed 2 1 Loading Labels or Tags 0usdedsig hessde yerieeeiy cesenddxness 2 2 Adjusting the Wide Narrow Knobs 6 0ceee cece eee e eee 2 6 LOADING RIBBON 2 35 crt e 3 1 Loading Ribbon yee sein ee tad eee eta s eee lt 3 2 Using a High Energy Ribbon K eee eee eee 3 4 High Energy Ribbon Limitations eee eee eee 3 5 CARE AND MAINTENANCE 0 cee e eee eee eee eee 4 1 Clearing Label Jams s 2 lt 2 20sawnarex e K K tenew s Sei se teee aces 4 1 Cleaning ss 55 as howls okt ncaa a ee EE ae igea wt setae 4 1 Replacing the Printhead 0 4250s taagee ce weeded eaueeae dees 4 5 SETTING BATCH OPTIONS 0 cece eee
50. ng chart shows the Pause Menu options PAUSE MENU CANCEL CANCEL PRINT RESTART BATCH ALL MODE BATCH Restarting a Batch You can reprint a paused batch from the beginning using the original quantity 1 When you press you will see PAUSE MENU Print Mode gt 2 Press or until you see PAUSE MENU Restart Batch gt 3 Press The batch starts printing from the beginning Printing 11 3 Canceling a Paused Batch You can cancel a paused batch delete a format graphic or font in memory or all the batches waiting to print Before any format graphic or font in memory can be deleted you must cancel all batches PAUSE MENU CANCEL CANCEL PRINT RESTART BATCH ALL MODE BATCH CANCEL BATCH CANCEL FORMAT CANCEL GRAPHIC CANCEL H Le Z 2 You can cancel a batch by pressing while the batch is printing or you can use the Pause menu to cancel a batch 1 Press to interrupt printing PAUSE MENU Print Mode gt If you want to cancel only the paused batch skip step 3 If you want to cancel all the batches skip step 2 2 To cancel only the paused batch press or until you see PAUSE MENU Cancel Batch gt Then press The batch is deleted and the printer prints any remaining batches 11 4 Printing 3 To cancel all the batches including the paused batch press or until you see PAUSE MENU Cancel Al
51. o korrari en beh a ieee nied geieee dd EEA 11 1 Printing zenet a A EEE spac hae E REE 11 1 Printing an Error Lapel 11 2 Pausing aBalch in ncn ee ran Bare nae feet oni aie aed be antes 11 2 Restarting a Balch vid cane kona Maa R K E eiaee eee 11 3 Canceling a Paused Batch 11 4 Repeating a Batch n es bee Seeniee teak leet yeieeess 11 6 Offline Printing icuire eek OES Aah Sed etal etamee acces kad 11 8 Special Printing Considerations 0c cece eee eee eee 11 8 Printing Truelype Fonts 2 os cc cece eee eee ee eee ee eee 11 8 Licensing Your Fonts 25 s lt ti4 aes bei eee ectes eke Lea eee wees 11 9 DIAGNOSTICS amp TROUBLESHOOTING 12 1 Factory Set Password nnu eeenatureccawiase es suds ga cages 12 1 Checking the Software Version cece ee eee eee eee eae 12 1 Printing a Test Label doe he atinnia ky devel news eaeatets 12 2 Checking Supply Quality ooon 0 cece eee 12 3 Using Password Protection 0 cece cece eee eee 12 4 Enabling the Password System Administrators only 12 4 Service Diagnostics de Ouse lee Seu ee manana ey 12 5 TROUDICSNOOUING iei oiii oseni bei pes iie tee Gabe eget exes pean 12 6 Error Messages iei i Sean ta See th ua nee anita i Eti ad 12 7 Common EONS aao Sa wigs ane Medak E RTE RTA Raa 12 7 SPECIFICATIONS 3 c32c 4 ponies fe gbe dod i eeeecds ye hieeet4 diese A 1 Printer tod oe de Oe Be ees tok eV ORs ey cient heed Ute cet adhe y
52. o use a high energy ribbon select high energy for the ribbon every time the printer is turned on Loading Ribbon 3 1 Loading Ribbon Make sure the printer is configured to use a ribbon To load ribbon 1 Open the cover 2 Unlock the printhead by turning the retaining latch 3 Lift printhead assembly using the printhead tab until the assembly locks into place e lt Printhead Assembly G Deflector ae Tab is Le V SA 4 Push the deflector tab down 5 Slide the extra ribbon core on the take up reel as far as it will go with the This End Out writing facing out Use your empty ribbon core as the take up core The take up core only fits on the take up reel one way An extra take up core is available by ordering part number 117961 3 2 Loading Ribbon 6 Remove the new ribbon from the package as shown Do not wrinkle or crush the new ribbon 7 Slide the ribbon onto the back reel as far as it will go The ribbon roll only fits on the reel one way Carefully unwind a few inches of ribbon from the bottom of the roll 8 Carefully feed the ribbon under both ribbon rollers and printhead as shown 9 Align the ribbon and make sure it is straight and centered throughout the path 10 Tape the ribbon to the take up core Do not tape the ribbon to the take up reel 11 Rotate the take up core until the leader is past the printhead SSS Take up Core L i Take up Reel Ribbon Rollers
53. older For labels the supply unrolls from the top or the bottom For tags make sure the supply unrolls from the bottom because tag rolls are wound face in Do not pick up the printer by the supply holder 2 2 Loading Supplies Supply Holder Guides Adjust the supply holder guides so the sides barely touch the roll Make sure the supply roll turns freely Push down on the supply lever to unlock the supply guides Lay the supply into the feed path Tuck the supply under the nibs and in between the die cut sensor Do not feed supply between the supply roller and deflector Feed the supply between the upper and lower knife guides Make sure at least 0 5 inches of supply is through the knife Loading Supplies 2 3 9 Adjust the supply guides so they touch the supply Push up on the supply lever to lock the supply guides into place i rel C DZ LS UN TES A L A N a Die Cut LEAI LA E Sensor cm oa Nibs r N ESA 7 C A 7 10 Hold the printhead assembly by the printhead tab while pressing down on the printhead release Supply Lever 2 4 Loading Supplies 11 Close the printhead by pressing down on the thumb well until you hear it click into place Thumb Well 12 Close the cover 13 On the keyboard press Feed to position the supply under the printhead You may need to adjust the wide narrow knobs depending on the width of your supply See Adjusting the W
54. ompts appear during Batch Entry mode and set default values for those prompts Customizing which prompts appear during batch entry can reduce the time it takes to enter data for a format If you set a new default value for an option that value is used even if the prompt is not displayed If you do not change a default value for an option the system default is used if the prompt is not displayed The following chart shows the menu structure The black boxes show where you are the bordered boxes show how you got there MAIN MENU CANCEL PRINT BATCH REPEAT BATCH MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG Using the Keyboard If the keyboard displays PRINT MODE Ready when you turn on the printer press to display the Main menu To display menu options press or When the screen displays a right arrow press to display more options MAIN MENU Cancel All gt Setting Batch Options 5 1 When the screen displays a left arrow press to display more options MAIN MENU lt Diagnostics When the screen displays a left and a right arrow press either or to display more options MAIN MENU Print Mode gt When you see the menu option you want press to select it Exiting an Option To exit an option press once You will exit to the next higher menu If you press from a menu your settings are not saved Your settings are only saved when you press from a menu Refer to the keyboa
55. or 4 4 Cleaning printer 4 1 clearing jams 4 1 communication errors 12 7 communication parameters baud rate 8 1 parity 8 1 resetting 8 5 start Xon character 8 1 Index i stop Xoff character 8 1 stop bits 8 1 word length 8 1 communications parallel 8 5 contrast setting 6 20 currency 7 3 cut position 6 12 D default portsettings 8 1 8 5 values 8 1 8 5 defaults printer 7 1 7 6 dispense position 6 13 distance backfeed 6 14 documentation ordering 1 3 E emulating 9445 1 2 entering abatch 11 8 error label printing 11 2 errors communication 12 7 summary of types 12 7 ethernet B 3 exiting an option 5 2 F flash memory 7 8 flow control options 8 4 function selecting 5 1 H high energy ribbon 3 4 IEEE 1284 8 5 information Ethernet B 3 printing 11 8 RF B 3 J jams clearing 4 1 L label specifications A 2 labels adjusting for width 2 6 clearing jams 4 1 test print 12 2 loading ribbon 3 2 locating supply sensor 4 4 maintenance cleaning printer 4 1 margin adjusting 6 11 memory flash 7 8 ii Index mode offline 11 8 online 9 1 11 1 0 offline mode 11 8 online mode 9 1 11 1 option selecting 5 1 options B 1 baud rate 8 2 flow control 8 4 parity 8 4 word length 8 2 p parallel communications 8 5 parallel communication 8 6 8 7 parity 8 1 options 8 4 peel bar cleaning 4 3 platen roller cleaning 4 2 portsettings 8 1 8 5 prin
56. ot or humid environment Voids when you see voids or streaking in the print as shown 8 LA E nn ul 0 EGULAR RIQE When you are using higher speeds with 203 or 300 dpi and or increased print contrast we ya recommend cleaning the printhead after each 12 bis ribbon with isopropyl alcohol If you still notice build up on the printhead or black streaks on your supply use the enclosed printhead CLEAN STRIP Streaks 1 Turn off the printer and open the cover and printhead assembly 2 Remove the label roll and ribbon when cleaning the printhead 3 Press down on the exit cover tabs to open the exit cover on the front of the printer 4 Clean the platen roller when you see significant adhesive build up or a label is wrapped around the platen roller Usea dry soft bristle brush such as a toothbrush to clean either the standard black or linerless red orange textured platen roller 4 2 Care and Maintenance 5 6 If the brush does not remove all the adhesive Use isopropyl alcohol ONLY on the standard black platen roller Moisten a cotton swab with isopropyl alcohol and run the cotton swab across the platen roller Turn the platen roller with your finger to make sure the platen roller is clean all the way around After cleaning feed several inches of supply through without printing to remove any remaining isopropyl alcohol call Service to clean the linerless red orange t
57. pecifications ACCESSORIES amp OPTIONS U Accessories 938 Verifier 932 Stacker Replacement Printhead Kits 12055101 203 dpi 12055201 300 dpi High Energy Supplies T UFFMARK Ribbon Take Up Core 11796120 30 or 40 available in 2 3 or 4 widths Monarch MPCL Toolbox utilities to configure the printer download fonts and design formats Available on our Web site www servisource1 com External LAN Print Server Supports Ethernet and TCP IP RJ 45 Connector 10BaseT 11753101 BNC Connector 10Base2 11753102 External Ethernet Print Server supports TCP IP 11753105 Printhead CLEAN STRIP 120350 or Printhead Cleaning Pen 114226 Cables 9 pin to 25 pin 118364 25 pin to 25 pin 118366 Factory Installed Options 7410 Print Server for 802 11b wireless networks also supports wired Ethernet printing 300 dpi printhead 120552 Internal TwinAx CoAx Protocol Converter 117532 also Service installable Internal Ethernet Print Server supports TCP IP 11753104 Accessories amp Options B 1 Packaging Materials If you need to ship the printer to a different location and do not have the original packaging use the following part numbers to order the appropriate packaging materials Printer Description and Qty 00067201 Carton 1 00067202 Bottom Pad 1 00067203 Top Pad 1 Ethernet Information Paxar offers internal and external Ethernet conn
58. ptions To change the setting from the Main Menu select Setup Supply then Positioning Then follow these steps 1 Press or until you see POSITIONING Print Pos gt 2 Press The current setting is displayed for example Enter print pos 99 99 0 3 Press or to change the print position Pressing decreases the value moves the image down Gincreases it moves the image up 4 Press when the number you need appears Press until you see the Main Menu Setting Supply Options 6 9 Supply Position This function adjusts the machine to print at the vertical 0 0 point on the supply The supply position adjustment should only be made on inital printer setup For format adjustments change the print position You may need to adjust the supply in or out to allow tags and labels to be removed die cut labels to be removed easily The adjustments are in dots 0 0049 inch Increase the number to feed more supply out of the chute Decrease the number to feed less supply out of the chute This option takes effect on the next label or tag printed Changing supply position may also affect print position To change the setting from the Main Menu select Setup Supply then Positioning Then follow these steps 1 Press or until you see POSITIONING Supply Pos gt 2 Press The current setting is displayed for example Enter supply pos 300 300 0 6
59. rd s Operating Instructions for more information Option Default Clear Fields No Number of Parts 1 Print Multiple 1 Quantity 1 Cut Option No Cut Multiple 1 Cut Last Ticket No 5 2 Setting Batch Options Use the following steps to customize which prompts appear during batch entry and to specify defaults for these prompts 1 Press at the Main menu when you see Batch Options If you have password protection enabled you will see Enter Password Press three times and then press See Chapter 12 Diagnostics and Troubleshooting for more information about password protection Clear Fields Prompt Yes Decide if you want to see this prompt in Batch Entry mode and press either or to display your selection Press Clear Fields No gt Decide if you want to change the default No and press either or to display your selection Press Number of parts Prompt Yes Decide if you want to see this prompt in Batch Entry mode and press either or to display your selection Press Number of parts 1 5 1 Decide if you want to change the default 1 part printed across the supply Press to change the number of parts 1 5 Press Setting Batch Options 5 3 Cut Option Prompt Yes 7 Decide if you want to see this prompt in Batch Entry mode and press either or to display your selection Press Cut Option No gt 8 Decide if you want to change the def
60. s 8 2 iv Index SErVICe Z t www paxar com for sales IS V and telephone numbers ION informat for our International locations les suppl TOLL FREE 800 543 6650 In the U S A 800 363 7525 In Canada 1 1
61. see MAIN MENU Repeat Batch gt 2 Press Printing XXXX Of XXXX The number increments until the entire batch has printed When it is finished you will see PRINT MODE Ready 11 6 Printing Offline Printing Refer to the keyboard s Operating Instructions for more information about offline printing and batch entry Special Printing Considerations Keep in mind the following special printing considerations Maximum Printing Method Printhead Knife Print Speed Density 2 5 4 0 6 0 Thermal Direct 203 300 dpi Supported ips inches Thermal Transfer dots per inch per second 8 0 ips Thermal Direct 203 300 dpi Supported Thermal Transfer 94x5 emulation is not supported using 300 dpi The maximum supply and image length with the optional 300 dpi printhead is 12 0 inches 305 mm The recommended minimum cut feed length is 1 5 inches 38 mm You may need to clean the printhead and platen roller more frequently when printing at high speeds See Chapter 4 Care and Maintenance for more information Printing TrueType Fonts TrueType fonts are available on this printer TrueType fonts are scalable and the characters print smoothly without the jagged edges you see on bitmap fonts When downloading a TrueType font you download the entire font You cannot specify a subset particular characters or point size of the font Printing 11 7 11 8 Printing These font files may b
62. sent to the printer and the printer is ignoring it Your System Administrator should correct the packet and send it back to the printer Diagnostics amp Troubleshooting 12 7 Error 002 005 018 025 101 400 403 409 410 411 412 413 611 612 Description Action Name must be 1 to 8 characters inside quotes Supply width is invalid Code page selection defined in the field must be 0 Internal 1 ANSI 100 Macintosh 101 Wingdings 102 UNICODE 103 BIG5 for UNICODE 104 GB2312 for UNICODE 105 SJIS for UNICODE 106 GB2312 107 BIG5 437 DOS Page 437 850 DOS Page 850 852 Latin 2 855 Russian 857 Turkish 860 Portuguese 1250 Latin 2 1251 Cyrillic 1252 Latin 1 1253 Greek 1254 Turkish 1255 Hebrew 1256 Arabic 1257 Baltic or 1258 Vietnamese Data length is too long Format referenced by batch not in memory Invalid character following Field separator was not found Printer memory is full Delete unnecessary formats or graphics from memory Parity mismatch Framing error baud rate mismatch Flow control mismatch Online receive buffer is full Check for a flow control problem Font bar code or density in the batch does not fit the format The data in this line of the batch is either missing or does not match the format 12 8 Diagnostics amp Troubleshooting 613 614 703 704 750 751 752 753 754 755 756 757 758
63. ses it moves the image toward the right side of the supply 4 Press when the number you need appears Press until you see the Main Menu Cut Position This function adjusts where the tag is cut The printer adjusts the cut position according to the black marks on the supply You may need to adjust for aperature supplies Increase to move the cut up decrease to move the cut down To change the setting from the Main Menu select Setup Supply then Positioning Then follow these steps 1 Press or until you see POSITIONING Cut Pos gt 6 12 Setting Supply Options 2 Press The current setting is displayed for example Enter knife adj 300 300 0 3 Press or to change the cut position Pressing decreases the value moves the cut down increases it moves the cut up 4 Press when the number you need appears Press until you see the Main Menu Dispense Position This function adjusts the stopping point of the label To change the setting from the Main Menu select Setup Supply then Positioning Follow these steps 1 Press or until you see POSITIONING DispensePos gt DISPENSE POS 50 200 65 3 Press or to change the dispense position Pressing decreases the value increases it 4 Press when the number you need appears Press until you see the Main menu 2 Press Setting Supply Options 6 13 Backfeed Distance This is the
64. t adjusting position 6 8 offline mode 11 8 online mode 9 1 11 1 setting contrast 6 20 printspeed 6 5 printer 9445 emulation 1 2 cleaning 4 1 defaults 6 5 6 7 7 1 7 8 establishing communication 1 3 features 1 1 Operating specifications A 1 physical specifications A 1 unpacking 1 1 printer accessories B 1 printer options B 1 printhead cleaning 4 3 printhead replacement 4 5 printing considerations 11 8 errorlabel 11 2 information 11 8 TrueType fonts 11 8 R radio frequency B 3 resetting communications parameters 8 5 ribbon high energy 3 4 loading 3 2 supply options 6 4 ribbon specifications A 3 S selecting a function 5 1 sensor supply 4 4 separators supply options 6 15 setting communication parameters 8 1 contrast 6 20 print contrast 6 20 supply options 5 1 6 1 sofware version 12 1 specification operating A 1 specifications physical A 1 ribbon A 3 supplies A 2 start XON character 8 1 stop XOFF character 8 1 stop bits 8 1 Index iii supply adjusting position 6 10 adjusting print options 6 8 options 6 3 6 6 6 17 position 6 10 print options 6 10 6 12 6 14 supply options ribbon 6 4 separators 6 15 setting 5 1 6 1 supply sensor 4 4 locating 4 4 T tag specifications A 2 test labels printing 12 2 troubleshooting 12 6 trueType fonts printing 11 8 V values communication 8 1 8 5 default 8 1 8 5 version of software 12 1 W word length 8 1 option
65. ted 1 1 Shipping the Printer If you need to ship the printer to a different location 1 Remove the ribbon roll if one is loaded 2 Remove the supply roll if one is loaded 3 Close the printhead by pressing down on the thumb well until you hear it click into place Thumb Well 4 Place the printer in the original box and secure with packaging material Make sure the printer is adequately packed to avoid damage during shipment See Appendix B Accessories and Options for the packaging materials part numbers 9445 Printer Online Emulation The 9860 printer using 203 dpi dots per inch printing supports 94x5 emulation You can send 94x5 data streams to this printer Refer to your 9445 Programmer s Manual for information about 94x5 data streams 1 2 Getting Started Ordering Programmer s Manuals The Packet Reference Manual which describes how to create format and batch packets for printing labels how to configure the printer online how to diagnose printer error messages and how to perform other advanced techniques can be downloaded from our Web site www paxar com You can print this manual or order a hard copy version part number TC9800PM About Monarch MPCL Toolbox Utilities The Monarch MPCL Toolbox utilities are available on our Web site and are free to download This group of development utilities helps you configure the printer customize fonts and download files Monarch MPCL Too
66. tilities to create and download packets MAIN MENU CANCEL REPEAT BATCH BATCH OPTIONS SCRIPTS PRINT MODE READY Printing Before you print make sure the printer is connected and ready to receive data 1 Turn on the printer Your printer is ready to receive and print batches when you see PRINT MODE Ready on the keyboard 2 Download a format and a batch Refer to the optional Packet Reference Manual for information on downloading print jobs The printer prints the format Remove the printed supply Printing 11 1 11 2 Printing If the printer will be unused for extended periods of time we recommend leaving the printhead unlatched Printing an Error Label MODEL M9860 SAW Version 1 0 FORMAT NAHE 40200 If the printer displays a data error errors 0 499 press Feed to print an error mee ot label and continue printing See your gii System Administrator about the error label Pausing a Batch You can pause printing by pressing Pause You may want to interrupt a batch to make adjustments for Loading a different roll of supply or a ribbon See Chapter 2 Loading Supplies or Chapter 3 Loading Ribbon Adjusting the supply position or contrast using the Setup menu See Chapter 6 Setting Supply Options When you press you will see PAUSE MENU Print Mode gt You can press to resume printing or press or to display the Pause Menu options The followi
67. ust be purchased separately The verifier scans parallel bar codes it can not scan serial bar codes The verifier must be enabled and set up before you can scan bar codes For additional set up procedures refer to your verifier s Operating Instructions To enable the verifier from the Main Menu select Setup then Verifier Then follow these steps 1 Press or until you see VERIFIER State gt 2 Press The current setting is displayed for example VERIFIER Disabled gt 3 Press or to see the other option After you display the option you want press Press until you see the Main Menu Using Flash Memory 9 5 9 6 Using Flash Memory USING SCRIPTS This chapter explains how to load enable and delete scripts You can also enable status polling and immediate commands Using the Scripts menu requires custom software from Paxar It allows you to print data streams written for other printers Ignore these menus if you do not use Scripts MAIN MENU CANCEL PRINT BATCH REPEAT BATCH ALL MODE ENTRY BATCH OPTIONS SETUP SCRIPTS DIAG LOAD ENABLE SCRIPT DELETE STATUS IMMED SCRIPT SCRIPT INFO SCRIPT POLLING COMMANDS Initial Script Startup Procedures Before you can start using a script check the following items Check to see if a script is already loaded in the printer See Viewing Script Information to continue Format flash
68. values match those at the host The factory default values are 9600 Baud 8 bit data frame 1 stop bit no parity and DTR flow control The printer also has a USB Universal Serial Bus Version 1 1 communication port Drivers are available on our Web site for a variety of operating systems The printer supports a baud rate up to 115200 Make sure your host is capable of communicating at the speed you select for the printer 1 4 Getting Started LOADING SUPPLIES This chapter describes how to load a roll of label or tag supply There are three types of supplies Thermal Direct specially treated thermal supplies that do not use a ribbon for printing Thermal Transfer standard supplies that require a ribbon for printing High Energy scratch chemical and temperature resistant supplies that require a ribbon able to withstand high temperatures See Using a High Energy Ribbon in Chapter 3 for more information If you are using thermal direct supplies do not load a ribbon If you switch from black mark to die cut supplies make sure the printer s supply type is set correctly Loading Supplies 2 1 Loading Labels or Tags Make sure the printer is configured for the correct supply type 1 Open the cover 2 Unlock the printhead by turning the retaining latch 3 Lift printhead assembly using the printhead tab until the assembly locks into place Deflector Tab 4 Place the roll of supply on the supply h
69. wnloading a script or other packets make sure you have enough flash memory available When you format flash memory the script and any downloaded TrueType fonts saved in the printer s flash memory are deleted and must be resent to the printer To check available flash memory from the Main Menu select Setup Then follow these steps 1 Press or until you see SETUP Flash Memory gt 2 Press Using Flash Memory 9 3 3 Press or until you see FLASH MEMORY Unused Flash gt 4 Press You see the number in bytes of available flash memory Unused Flash 1006216 _ 5 Press until you see the Main menu Packing Flash Memory Packing flash memory permanently removes any deleted files from memory Periodically select this option to clean up the printers memory Any deleted files are removed from memory when you pack flash To pack flash memory from the Main Menu select Setup Then follow these steps 1 Press or until you see SETUP amp Flash Memory gt 2 Press 3 Press or until you see FLASH MEMORY Pack Flash 9 4 Using Flash Memory 4 Press Are you sure No gt 5 Press to display Yes and press All the deleted files in flash memory are permanently erased 6 Press until you see the Main menu Verifier The verifier scans and checks the quality of bar codes as they are printed The optional verifier m

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