Avaya 3600 Series Wireless Telephones Administrator Guide
Contents
1. Call Server IP 145 123 223 212 145 123 223 212 Call Server Default Port fi 719 1719 i Call Server Password 1234 1234 IP Office Flag IP address Static IP X Static IP Static IP Phone IP 145 123 223 200 Nest 145 123 223 200 Static IP Default Gateway 145 123 2231 1451232231 Static IP Subnet mask 255 255 255 000 1255 255 255 000 TFTP IP Address 145 123 223 214 145 123 223 214 AVPP IP Address 145 123 223 215 145 123 223 215 DAI On Off Enable OAI v Enable DAI DAI IP Address 145 123 223 216 145 123 223 216 Syslog mode None v None Syslog IP Address 255 255 255 255 955 255 255 255 oie ee ae ay ens a7 21 1 Iu da 29 eC S g Bit ec er wr 3 P F CE r gt a ESS ID Staticenty v Static entry ESS ID Static Eny P gt 21 300630 Issue 1 July 2005 Page 13 Avaya Inc Avaya Configuration Cradle Administrator Guide 6 2 Configuration planning worksheet Plan category Filename Sys Grp Usr Label Editable Setting 21 300630 Issue 1 July 2005 Page 14 Avaya Inc Avaya Configuration Cradle Administrator Guide 7 Downloading and Uploading Configuration Plans Once your configuration plans are established the settings are easily downloaded into the handsets 7 1 Downloading a configuration plan to a handset 1 Place an Avaya WT with the Batter2. ESS ID Static Entry PR enno 145 123 223 215 Qa eee eeree Oars PXIAVIIIIHD NA ka Tata Yasa OTO TO TO Bata MO 4 TI na Static entry lt gt Ready This is the window that appears when the Config Cradle program is first opened The default filenames appear and all category buttons on the left default to Usr Configuration Cradle toolbar The Config Cradle toolbar allows you to name open and save configuration files and download and upload configuration settings to and from the handset in the Cradle The three filename windows allow you to open and save settings by System Group or User type as separate files The filenames shown above are the default names but any filename can be assigned by entering it into the field and clicking the Save button By default the files will be saved in a new folder named ConfigData under the folder where the program is stored The new folder will be created automatically the first time a file is saved To open an existing file click the Open button and browse to the file Use the File menu to customize the file structure if desired The three flags beside the Save buttons have four colors to indicate the status of the file displayed in the window e Red file does not exist The filename in the window has not been created e Yellow file not loaded The filename in the window exists in the ConfigData folder but has not been loaded into the Editable settings e Gree
3. window for each option Save each plan under a different name in the Group filename field Create one basic User file for default or desired values for each User field Click the Usr category button on the left side of the window for each option User settings don t necessarily need to be saved for each handset but they can be saved if desired It may be useful for example to save a user s ring preferences from a handset being replaced so that the new handset can be configured up the same way If you determine that each handset configuration should be saved it is easiest to do this during the configuration process See Downloading a configuration plan to a handset below 21 300630 Issue 1 July 2005 Page 12 Avaya Inc Avaya Configuration Cradle Administrator Guide 6 1 Sample configuration window Shown below is a typical Static IP configuration using the WEP security method All PTT settings are saved as a group The settings in the Editable settings field were first uploaded from a configured handset and then copied from Phone settings Config Cradle DER File Settings View Help System system Open Save i Sys Grp Usr Sys Grp Usr Read Phone Serial Vil Viv iv i Group faroupi Open Save i Copy Write Phone MAC User 100 Open Save Z settings 2 Stop Sys Grp Usr Editable settings Phone settings ss 9 License Key 09 gt 96 036 09 gt 96 036 Call Server Extension 22777 Next 22777
4. Inc Avaya Configuration Cradle Administrator Guide 2 Avaya Configuration Cradle Overview The Avaya Configuration Cradle is a two slot cradle designed to automate the process of configuring the 3616 3620and 3626models of Avaya WT The front slot of the cradle is for the Avaya 3616 3620 WT the rear slot is for the Avaya 3626WT Only one handset may be configured at a time The Configuration Cradle is connected to a PC via a serial cable The Configuration Cradle program runs on the PC and enables the system administrator to establish and store configuration options for System Group and User levels The Configuration Cradle program can be downloaded from the following website http www spectralink com service software php Configuration plans may be set up in the program and downloaded into a WT or a configured WT may be placed in the cradle and its configuration may be uploaded and edited or saved 21 300630 Issue 1 July 2005 Page 7 Avaya Inc Avaya Configuration Cradle Administrator Guide 3 Installing the Avaya Configuration Cradle Set up the Configuration Cradle by first obtaining the appropriate OEM power supply for your country or region Place the Configuration Cradle on a flat horizontal surface and plug the power supply into the Configuration Cradle and into an appropriate wall outlet Plug a straight serial cable into the Configuration Cradle and into an available serial port on the PC The serial c
5. a configuration plan to a handset 15 12 Uploading a configuration plan from a handset 15 8 Software Maintenance 16 21 300630 Issue 1 July 2005 Page 5 Avaya Inc Avaya Configuration Cradle Administrator Guide 1 About This Document This document explains how to set up the Avaya Configuration Cradle create configuration plans for the Avaya e340 h340 i640 WTs and how to download configuration plans to the handset It also covers maintaining the software and troubleshooting error messages 1 1 Questions 1 2 Icons and conventions This manual uses the following icons and conventions AN Caution Follow these instructions carefully to avoid danger A Note these instructions carefully This typeface indicates a key label or button on the NL Configuration NORM Cradle or WT 1 3 Notes e Only use the original OEM plug in power adapter e Do not immerse the Configuration Cradle in water or other liquid Do not pour liquids into the slots e Do not place anything in the Configuration Cradle other than theAvaya 3616 Avaya 3626 or Avaya 3620 WT You might damage the contacts Bent contacts can keep the Configuration Cradle from working properly e The Configuration Cradle operates in a 50 to 85 F 10 to 30 C environment Do not expose it to freezing temperatures or direct sunlight A Remove the battery before placing the phone in the configuration cradle 21 300630 Issue 1 July 2005 Page 6 Avaya
6. in which case the user will be reguired to correct the interference at his own expense Industry Canada IC Interference Information This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of Industry Canada Le Pr sent Appareil Nom rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la class A pr scrites dans le reglement sur le brouillage radio lectrique dict par le Industrie Canada European Union Declaration of Conformity The CE mark affixed to the equipment means that it conforms to the referenced European Union EU Directives listed below EMC Directive 89 336 EEC Low Voltage Directive 73 23 EEC For more information on standards compliance contact your local distributor Note concerning shielded cable Avaya recommends the use of Sshielded cable is recommended for all external signal connections in order to maintain FCC Part 15 emissions requirements Note concerning the Avaya wireless telephones This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation WARNING Changes or modifications to this equipment not approved by Avaya may cause this equipment to not comply with pa
7. AVAYA Avaya Configuration Cradle Avaya 3600 Series Wireless Telephones Administrator Guide 21 300630 Part Number 72 9175 01 Issue 1 July 2005 2005 Avaya Inc All Rights Reserved Printed in U S A Notice All efforts were made to ensure that the information in this book was complete and accurate at the time of printing However information is subject to change Avaya Web Page The world wide web home page for Avaya is http www avaya com Preventing Toll Fraud Toll Fraud is the unauthorized use of your telecommunications system by an unauthorized party For example a person who is not a corporate employee agent subcontractor or working on your company s behalf Be aware that there is a risk of toll fraud associated with your system If toll fraud occurs it can result in substantial additional charges for your telecommunications services Avaya Fraud Intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support call the Technical Service Center s Toll Fraud Intervention Hotline at 1 800 643 2353 Providing Telecommunications Security Telecommunications security of voice data and or video communications is the prevention of any type of intrusion to that is either unauthorized or malicious access to or use of your company s telecommunications equipment by some party Your company s telecommunications equipment includes both this Avaya product and an
8. able must be plugged directly into the serial port on the PC Please do not use port replicators or adaptors as these do not properly handle the necessary communication requirements between the Configuration Cradle and the PC Set up a folder for WT configuration on the PC and download the programming software from http www spectralink com service software php into this folder Run the PhoneConfig exe file Note that there is no installer or uninstaller since the program does not modify your system or registry It runs from its current location and stores its settings locally Serial port settings are handled automatically by the Configuration Cradle software If necessary the COM port the Cradle is using can be set in the Settings menu 21 300630 Issue 1 July 2005 Page 8 Avaya Inc Avaya Configuration Cradle Administrator Guide 4 4 1 Planning the Configuration Files Each configurable option may be categorized as one of three types System Sys Group Grp or User Usr System level options should be those that are stable across the entire system DHCP vs Static IP addressing would be an example of a System option Options that are designated as Group type should be those that change by category of user PTT Allow Disallow and PTT Channel are examples A unique extension number is assigned to each handset by the system administrator and would bea User type The remaining User types should be reserved for opt
9. e Cradle e Write yellow when information is currently being written to the handset in the Cradle e Error red when an error has occurred An error message will appear on the status bar at the bottom of the main window 21 300630 Issue 1 July 2005 Page 11 Avaya Inc Avaya Configuration Cradle Administrator Guide 6 Creating Your Configuration Plan When first setting up a configuration plan you will enter information into the Editable settings ficlds indicate which of the three categories each option belongs to and save as System Group or User files Do not create a plan that saves an option in two different categories Option categories should be established and should not overlap Example PTT settings are typically tagged as Grp options and saved in Group files Once you have established which options will be categorized as System Group or User enter the configuration information into the Editable settings fields Start with the System options and enter all system level field values Click the Sys category button on the left side of the window for each option Save these settings as a System file by entering the filename in the System filename field and clicking Save Note that when a setting is changed it is highlighted in yellow until it is saved In the same way create each Group plan by entering the values in the fields designated as Group types Click the Grp category button on the left side of the
10. ions that are normally set by the end user For Standby menu options such as Ring Type and Noise Mode default values may be entered with the expectation that the user may change them Typical configuration plans Because the specific options that are available depend on the software version and License Option the typical plan options for your facility may be different than those listed here Typical System file settings System file settings typically do not change across an installation These are typical Sys categories License Option Network Config IP Addressing ESSID Security IP Office Flag Typical Group file settings If certain groups of people require different access to functions such as PTT these options would be stored as Group files Several different Group files can be established and the handsets can be configured by group Typical Grp categories are e Push to talk options on both Admin and Standby menus Typical User file settings If a setting can be changed by the user in the Standby menu then it would typically be stored in a User file These can be the default settings or whatever your system requires Typical Usr categories are e Extension e Static IP address e Ring Options e Phone Options You may have zones in your facility that require different System settings such as security or ESSID These settings can be moved to a Group file or you may set up two System files 21 300630 Issue 1 J
11. n unsaved edits When changes are made in the Editable settings ficld s the green flag indicates these have not been saved 21 300630 Issue 1 July 2005 Page 10 Avaya Inc Avaya Configuration Cradle Administrator Guide e Gray file up to date The settings have been saved The Copy settings arrows and boxes allow you to copy settings to the handset side of the window where they may then be written to the handset in the Cradle Or the configuration in a handset may be copied to the Editable settings area and edited or saved The Sys Grp Usr checkboxes allow you to copy just the settings you require When clicked the Read Phone and Write Phone buttons initiate the transfer of configuration data from or to the handset in the Cradle The Stop button will halt the transfer The Serial MAC and Ver windows display the serial number MAC address and firmware version of the handset in the Cradle This information is not stored I m not sure whether the firmware version is stored in the Config file The four labeled flags on the right indicate the status of the configuration transfer e Active green when attempting communication with handset in Cradle Turns yellow if a timeout occurs may be due to an improperly seated handset The software will repeatedly re attempt communication after a timeout so re seating the handset should correct the problem e Read green when information is currently being read from the handset in th
12. rt 15 of the FCC rules and void the user s authority to operate this equipment WARNING Avaya products contain no user serviceable parts inside Refer servicing to gualified service personnel Important Safety Information Follow these general precautions while installing telephone eguipment e Never install telephone wiring during a lightning storm e Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Use caution when installing or modifying telephone lines Avaya Inc Avaya Configuration Cradle Administrator Guide 21 300630 Issue 1 July 2005 Page 4 Avaya Inc Avaya Configuration Cradle Administrator Guide Table of Contents Avaya Configuration Cradle 1 Avaya 3600 Series Wireless Telephones Administrator Guide 1 1 About This Document 6 1 1 Questions 6 1 2 Icons and conventions 6 1 3 Notes 6 2 Avaya Configuration Cradle Overview 7 3 Installing the Avaya Configuration Cradle 8 4 Planning the Configuration Files 9 4 1 Typical configuration plans 9 5 Configuration Cradle Window 10 51 Initial window 10 5 2 Configuration Cradle toolbar 10 6 Creating Your Configuration Plan 12 6 1 Sample configuration window 13 6 2 Configuration planning worksheet 14 7 Downloading and Uploading Configuration Plans 15 7 1 Downloading
13. tem and its networked equipment rests with you an Avaya customer s system administrator your telecommunications peers and your managers Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to Installation documents System administration documents Security documents Hardware software based security tools Shared information between you and your peers Telecommunications security experts To prevent intrusions to your telecommunications eguipment you and your peers should carefully program and configure your Avaya provided telecommunications systems and their interfaces Avaya provided software applications as well as their underlying hardware software platforms and interfaces Any other eguipment networked to your Avaya products Federal Communications Commission Statement Part 15 Class A Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the eguipment is operated in a commercial environment This eguipment generates uses and can radiate radio freguency energy and if not installed and used in accordance with the instructions could cause harmful interference to radio communications Operation of this eguipment in a residential area is likely to cause harmful interference
14. tor Guide 8 Software Maintenance The Avaya Configuration Cradle uses proprietary software programs written and maintained by SpectraLink Corporation The software version can be displayed via the Help menu Download the latest Avaya Configuration Cradle software from http www spectralink com service software php The software is delivered in a zip Install the update by extracting the zip and overwriting the existing PhoneConfig exe and other files Please follow customary backup procedures to preserve file integrity 21 300630 Issue 1 July 2005 Page 16
15. uly 2005 Page 9 Avaya Inc Avaya Configuration Cradle Administrator Guide 5 5 1 Configuration Cradle Window When first opened the PhoneConfig program displays the toolbar and a list of configurable options All Editable settings fields are blank or are set to default values Phone settings are unavailable until a handset is read or settings are copied to the Phone settings fields Initial window E Eie Settings View Help Sys Grp Usr Sys GrpUsr VV VV C sina Editable settings System system Open Save Group Jaroup1 Open Save User 100 Open Save Read Phone Serial Active Read Write Phone MAC a Ver Error Phone settings Sys Grp Usr a Wy a op License Key Call Server Extension Call Server IP Call Server Default Port Call Server Password IP Office Flag IP address Static IP Phone IP Static IP Default Gateway Static IP Subnet mask TFTP IP Address 09 gt 96 036 v 22777 Next 145 123 223 212 1719 1234 m Static IP 145 123 223 200 Next 145 123 223 1 255 255 255 000 145 123 223 214 09 gt 96 036 22777 145 123 223 212 1719 1234 Static IP 145 123 223 200 145 123 223 1 255 255 255 000 145 123 223 214 5 2 AVPP IP Address 145 123 223 215 DAI On 7 Off Enable OAI Enable DAI DAI IP Address 145 123 223 216 145 123 223 216 Syslog mode None v None Syslog IP Address ESS ID Static entm
16. y Pack removed into the appropriate slot Add the pencil by this entry to highlight this 2 Use the toolbar to open the System Group and User plans for this handset Enter information unique to the handset Extension and IP address if using static IP Note that these two fields have a Next button that is useful for setting these fields when configuring a quantity of handsets 4 Copy the settings to the Phone settings fields Click Write Phone to begin the download 6 You may save the settings unique to this handset by ensuring the correct extension number or other filename is entered in the User filename field and then clicking Save You may also load files or edit settings for the next handset steps 2 and 3 during the download 7 When the Active flag turns off the download has finished and the handset may be removed from the Cradle 7 2 Uploading a configuration plan from a handset 1 Place an Avaya WT with the Battery Pack removed into the appropriate slot Add the pencil by this entry to highlight this 2 Click the Read Phone button to begin the upload 3 When the Active flag turns off the handset s settings will appear in the Phone settings fields 4 You may copy these settings over to the Editable settings fields to use them to create configuration plans as described above or to save them by user or extension 21 300630 Issue 1 July 2005 Page 15 Avaya Inc Avaya Configuration Cradle Administra
17. y other voice data video equipment that could be accessed via this Avaya product that is networked equipment An outside party is anyone who is not a corporate employee agent subcontractor or a person working on your company s behalf Whereas a malicious party is Anyone including someone who may be otherwise authorized who accesses your telecommunications equipment with either malicious or mischievous intent Such intrusions may be either to through synchronous time multiplexed and or circuit based or asynchronous character message or packet based equipment or interfaces for reasons of Utilization of capabilities special to the accessed equipment Theft such as of intellectual property financial assets or toll facility access Eavesdropping privacy invasions to humans Mischief troubling but apparently innocuous tampering Harm such as harmful tampering data loss or alteration regardless of motive or intent Be aware that there could be a risk of unauthorized intrusions associated with your system and or its networked equipment Also realize that if such an intrusion should occur it could result in a variety of losses to your company including but not limited to human data privacy intellectual property material assets financial resources labor costs and or legal costs Your Responsibility for Your Company s Telecommunications Security The final responsibility for securing both this sys
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