Calling - Avaya Support
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1. Dialing Press or and dial the phone number Pre dialling ro S Enter the phone number and press lt or You can use pre dialling to chain telephone numbers from different lists Press Options select one of the lists with the arrow keys and OK Select a telephone number from the list A long press on the hook key will add the number to the number predialed before Please note In pre dialling if the input cursor is positioned behind the telephone number the number to be chained will be suffixed to that telephone number If the input cursor is at any other point the number to be chained will be prefixed to the telephone number Correcting an entry during pre dialling Ng deleting individual digits press for a longer period deletes the whole phone number Notes s Long key press on inserts Jd note key in the pre dial mode For security reasons any digit entered after the note key will not be stored in the Redial list like PIN code e Long key press on U inserts P for pause in the pre dial mode The 1 5 second Pause is only supported by IP DECT system Making a Call from the Last Number Redial List Selection press the lt softkey and then one of the arrow keys several times if necessary with the telephone in an idle state The last 10 phone numbers dialed are then displayed The beginning end of the number redial list is marked by a dashed line Issue 3 October 2008 232. This product contains magnetic material Be aware that small metallic objects may stick for example to the loudspeaker This may deteriorate the audio quality and can be harmful Issue 3 October 2008 9 Usage Like all other cordless telephones this handset uses radio signals which do not guarantee a connection set up under all circumstances Generally you should therefore not rely exclusively on cordless telephones when making indispensable calls e g medical emergencies Avaya 3701 Telephone This telephone is only supported on the Avaya DECT systems IP DECT or DECT R2 system DECT telephone features include Speakerphone Illuminated display green SOS Emergency key for speed dialing an emergency number Phone number lists and Voice Mail indication Personal telephone book with 50 entries in every handset Mute Capability 10 possible ring tones 4 level field strength display Adjustable Speaker and telephone volume 3 level Manual key lock Temporary ring tone muting Silent charging 12 menu languages Czech Danish Dutch English Finnish French German Italian Norwegian Portuguese Spanish and Swedish However in the Czech and Norwegian language mode some menu items may appear in the English language Illuminated 3 line graphic display 96 x 33 pixels variable 3 level contrast Stand by time gt 100 hrs Talk time gt 10 hrs Batteries 3 AAA NiMH included with phone Charge time max 6 hours for empt
3. 7 or the arrow keys Hands free Menu Volume Settings OK Hands free OK OK or ir 0 7 OK The voice volume of the loudspeaker can be changed in 7 steps via digits 1 7 or the arrow keys 36 Avaya 3701 User Guide Menu System Menu System Registration Code The telephone can be manually registered on up to 5 different DECT systems Before you can make a call via the DECT system the telephone has to be registered to the system A system ID and registration code are necessary for the registration process Ask the system administrator for the valid registration code When the telephone is not subscribed to the system the display will show Please subscribe This is for information only Please contact your System Administrator to register the telephone All settings in this chapter are started by pressing the softkeys Menu System OK Registering the Telephone to the DECT System Subscription OK gt Subscribe HS OK 72 PABX PIN OK Subscribe OK or L Use PARK Code T PARK OK or c Cancel OK The following entries must be made when logging on PABX PIN this code is used to get access to the DECT System Use PARK Code a system ID should only be entered if you are at a location where two DECT systems overlap Enter name give the name of the DECT system to which you are registering This will be shown on the idle display For information concerning the entry of characters refer to Entering Characters Names
4. Charger Answer is enabled Reject rejects the call Silence mutes the ringer With IP DECT system in case of the incoming call is with VIP melody alert signal like Priority Call the Reject and Silence softkeys are not available Press S or il or the OK softkey to answer the call Issue 3 October 2008 25 Changes During a Connection During a connection the volume can be adjusted by al cM kah pressing the arrow keys Det erz Options Net ions Mute switches off the microphone in the i E telephone in case of making a call the Mute softkey appears 10 second after the last number is dialed Telephone Book opens the Telephone Book List Redial opens the Redial List Caller List opens the Caller List R key Recall button puts the call on hold or drops a party or completes a conference Most common features described below are available for the DECT set Note Features and operation depend on ACM administration Basically the same set of features and feature operation are available for the DECT sets as for analog stations with Recall Flash button Most of the available features depend on the ACM parameters Please see following documentation on Avaya Support website http support avaya com for more details e Administrator Guide for Avaya Communication Manager 03 300509 e Feature Description and Implementation for Avaya Communication Manager 555 245 205 e Avaya IP DECT Installat
5. Softkeys and the Cancel Key The Softkeys The four large keys below the display see Telerhone Book picture are called the softkeys The PN functions allocated to the keys are shown on Newman Pi the bottom line of the display The key Urtions r function changes automatically according to the telephone state Softkey Arrow Keys Symbols are displayed above the arrow keys which identify the respective functionality of the arrow keys Opens the telephone book When a selection list e g telephone book or menu is displayed the arrow keys move the cursor to the desired entry Ape When entering phone numbers or names changes can be made by moving the position of the cursor The arrow keys shift the cursor to the left or right a Enables selection from the redial list HOU Earpiece loudspeaker Volume Issue 3 October 2008 19 Softkey OK OK is used to confirm the selected function If a function only permits you to switch between two options OK causes this to take place In the display active settings ON are indicated by a at the end of the line In the case of settings that are not active OFF a appears at the end of the line Softkey Menu Using the Menu softkey on the left you can access the main menu of the Avaya 3701 telephone Softkey Options Using the Options softkey on the left you can perform actions on the selected item in the menu you are Currently in Softk
6. The keypad can be locked to prevent any accidental operation press the Menu softkey select Key Lock via the arrow keys and confirm by pressing OK A lock icon is then shown in the display To unlock the keypad press the right softkey and then E as shown on the display Calls can be answered in the normal way when the key lock is active and all keys can be used The key lock is activated again after the call has been terminated Menu Caller List Accepted and Missed Calls Accepted and missed calls with a transmitted phone number are entered into the caller list A missed call is a call which has not been answered and has been alerting for at least 10 seconds When calls have been missed the text Missed Calls is shown in the display If the caller is registered in the telephone book the name is displayed The last 20 telephone numbers are listed Every additional phone number overwrites the oldest entry When a call back is successfully executed to an entry in the caller list the entry is removed from the caller list The beginning end of the caller list is marked by a special line Multiple calls with the same phone number are only stored once The following symbols at the end of the entries indicate the kind of call 7 missed call accepted call rejected call 34 Avaya 3701 User Guide Menu Ringer Settings Calling i WU Caller List OK Selection of a phone number Dialing dial the phone number by press
7. To operate the charger a mains connection is required Check if the mains voltage matches the adapter mains voltage Connect the cable on the plug in AC adapter to the terminal on the bottom of the charger and plug the AC adapter into the mains socket Mains plug I Issue 3 October 2008 13 Important Battery Information Note Use only rechargeable AAA NiMh battery of typical 800 mAh 1 2 V Never use a battery which is damaged or worn out Heat or cold reduces the performance and life of the batteries It is possible that a telephone with hot or cold batteries can be temporarily out of operation even if the batteries are fully charged Used batteries should be disposed of in accordance with local authority regulations Do not throw batteries in a fire Charging and Discharging The batteries can be charged and discharged hundreds of times but sooner or later they will be worn out If the operating time i e talk and standby time is significantly shorter than usual then it is time to replace the batteries To maintain optimum operating time the batteries should be discharged from time to time by not placing the telephone in the charger but leaving it switched on until it switches itself off Only use this method to discharge the batteries Extreme temperatures influence the charging capability of the batteries Charging the Batteries Charge the batteries approximately 6 to 7 hours before using the telephone This prot
8. pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 8 Avaya 3701 User Guide Important Safety Information Health and Safety Information Exposure to Radio Frequency RF Signals The wireless phone is a radio transmitter and receiver It is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission FCC of the U S Government These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population The guidelines are based on the safety standards previously set by bot
9. 00 ee ee ee E RRR eon ae 21 Example Telephone Book 0 008 2 eee eee eens 21 Issue 3 October 2008 3 Contents Entering a Telephone Number 0 0000208 ee uae Calling Telephone On Off Loudspeaker Volume Handsfree Muting Making aCall Making a Call from the Last Number Redial List Making a Call from the Telephone Book a s Making a Call from the Caller List 02 0882 as Making aSOS call Muting Ringer Answering aCall Changes During a Connection 0 00 eee ee ee ees Most common features described below are available for the DECT set Placing a call on Hold Call Enquiry Call Transfer Conference Call Call Waiting Answering second Call a s Parking a Call Retrieving a Parked Call Message waiting indication for Voicemail 0 008288 8 2s The Menus Operating Procedures 0 a n Menu Control Example Menu Timer Menu Telephone Book Settings 2 0008 eee eee eee Entering Characters Names 2 008 eee eee ee es Adding aNewEntry Editing anEntry Deleting an Entry Deleting all Entries Quick Call Transferring Phone Numbers to the Telephone Book Menu Redial List Menu Key Lock Key Lock On Off Menu Call
10. activated via the softkey Menu The individual operating sequences are shown in short form and then a short description follows 28 Avaya 3701 User Guide The Menus Operating Procedures Menu Control The svmbols have the following meaning 1 Input of numbers or characters Operate arrow keys Menu Texts shown in this font represents a softkey Kev Click In this way displayed texts indicate the menu item to be selected Press hook key Press speaker key Example Saving user names in the next chapters all representations of the operating sequences have the following form Menu Telephone Option OK User Name OK 1 name OK In this example first press Menu and select Telephone Option with the arrow keys Confirm the selection by pressing the OK softkey Then select User Name with the arrow keys Confirm again by pressing OK Now enter the name confirm by pressing OK Instructions on entering the name can be found at Entering characters names Issue 3 October 2008 29 Menu Timer The menu activation is time monitored If no entries are made within 60 seconds then the menu is automatically quit Menu Telephone Book Settings The Telephone Book allows you to store up to 50 phone numbers and names The entries in the telephone book are stored locally on the telephone The names are sorted alphabetically therefore the telephone book offers an alphabetic search function Entering the same telephone
11. number more than once is not accepted but the same name can be stored with different numbers An entry can consist of a maximum of 32 digits for the number and 16 characters for the name refer to Entering Characters Names The beginning end of the telephone book list is marked by a dashed line If a caller is listed in the telephone book and the phone number has been transmitted for the incoming call then his name appears in the caller list Dialing dial the selected entry by pressing or amp Pre dialling is started by pressing for a longer period Options Predial number is entered into the pre dial mode Dial the number is dialed immediately Details shows name and number of the entry Edit edits the entry Delete deletes the entry Quick Call direct access to the phonebook entry keys 1 9 30 Avaya 3701 User Guide Menu Telephone Book Settings Entering Characters Names The following characters can be entered by pressing the keypad keys several times The entry position is automatically advanced if no entries are made for a short while or a new character is entered Pressing the key switches from capitals to non capitals and the same action switches back While entering characters the last line on the display shows all characters assigned to the key The actual position is marked by gt lt Capital letter Small letter 21 amp 0 211 8 i ooo o o i eoe e C E T roo onm ooo nooo
12. on page 31 Internal No the phone number assigned to your DECT telephone can be entered here ask your system administrator for the phone number Issue 3 October 2008 37 Selecting the DECT System Subscription OK select a System Options Select OK If the telephone has been registered to several DECT systems then you can select which one the telephone is to use Select the system via the arrow keys before confirming Select By choosing Options Select the function automatic search is disabled The selected system is shown in the idle display Automatic Search System Subscription OK Auto Search OK If you have registered your telephone with several DECT systems and this function is active then the telephone will automatically select one of the systems Thus your telephone is automatically logged in to another of your registered DECT systems as soon as you move out of the effective range of the current system This function is disabled if a specific system is selected by the select option Deleting a System Subscription OK select a System Options Delete OK Sure Yes Deleting subscription is only possible when the telephone is out of coverage from the system or when it is not successfully registered to a system Consequently the telephone can only be used on this system again after completion of the registration process Use the arrow key to select the system before you choose Options Delete This function re
13. ooo o i oo aac ooo we es DT e Adding a New Entry gt New Entry lt OK phone number OK name OK When entering the name the keypad keys are automatically switched over to character input A name consists of maximum 16 characters Issue 3 October 2008 31 Editing an Entry Select entry Options Edit OK short long TR New digits OK short long 4 new characters OK Changes can be made by moving the cursor to the beginning or end of the entry via the arrow keys Delete characters by using the key Press Esc if you do not wish to change a phone number or a name Deleting an Entry Select entry Options Delete OK Deleting all Entries Menu Security OK 5 telephone PIN OK Clear Phonebook OK Sure Yes This function deletes all entries Quick Call Activate an entry in the telephone book and then select Quick Call from the Options menu Key in a one digit number from 1 to 9 as your guick call number and confirm your selection by pressing OK Note Quick call numbers can only be allocated once To dial a number press the key you have allocated the number to and hold it down for a second or two while the telephone is idle The number you wish to call will then be entered automatically in pre dial mode In the telephone book the names allocated to the quick call function have the corresponding quick call number in front of the names To remove a quick call numbers from a telephone book entry use Delete or Delete All f
14. 008 21 Calling Telephone On Off The telephone can be switched off by pressing N9 5 for more than 1 second when it is in an idle state The telephone is switched on by pressing O for more than 1 second or by placing the telephone in the charger Loudspeaker Volume During a conversation you can change the volume of the earpiece or the loudspeaker with the arrow keys in 7 steps When the minimum or maximum value is reached you will hear a beep In the display a bar will be shown which will increase decrease in size symbolizing the actual volume setting Handsfree To enable several people in a room to listen to a call the telephone includes a handsfree feature This can be activated via the key For best results the telephone should be placed upright on a smooth flat surface e g a table top leaving the loudspeaker and microphone free For best results keep about 0 5 m distance between yourself and the telephone when speaking To switch off the function press the amp D key again Note When the handsfree function is active the hook icon is replaced by a loudspeaker icon Muting During a call you can deactivate the microphone of your telephone using the Mute softkey in case of making a call the Mute softkey appears 10 second after the last number is dialed Pressing Unmute softkey in this state activates the microphone again 22 Avaya 3701 User Guide Making a Call H cU Up TL 1 0nS Hute Calling
15. AVAYA Avaya Communication Manager Avaya 3 01 User Guide 16 601623 Issue 3 October 2008 2008 Avaya Inc All Rights Reserved Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing Avaya Inc can assume no liability for any errors Changes and corrections to the information in this document may be incorporated in future releases For full support information please see the complete document Avaya Support Notices for Software Documentation document number 03 600758 To locate this document on our Web site simply go to http www avaya com support and search for the document number in the search box Documentation disclaimer Avaya Inc is not responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya Customer and or End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by the Customer or End User Link disclaimer Avaya Inc is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation and Avaya does not necessarily endorse the produc
16. ETN Dialing Press Z or W the selected phone number is dialed Pre dialling If you press for a longer period the selected phone number is entered into the pre dial mode Digits can be added to the displayed phone number as reguired see Making a Call To dial press is m or 77 The pre dial mode is terminated by pressing Esc You can call directly Rar the redial list or transfer a phone number to the telephone book refer to Menu Redial List on page 33 Making a Call from the Telephone Book Selection press the arrow keys with the telephone Bik in an idle state Use the arrow keys to select an entry or type in the first character s of the name Dialing press or Gi and the phone number is dialed Pre dialling If you press for a longer period the selected phone number is nen up into pre dialling To dial press or Gi The pre dial mode is terminated by pressing Esc Making a Call from the Caller List The telephone stores the phone numbers of the last 20 callers in the caller list dependent on the transmission of the phone number If a call is not answered within 10 seconds the user is notified via the text Missed calls in the idle display and the flashing icon This text will disappear when the caller list is entered Calls that are successfully established from the caller list will be removed from the list Selection press the Info key Gi with the telephone in an idle sta
17. arrow keys 40 Avaya 3701 User Guide Menu Security Functions Menu Security Functions The security functions are protected by a PIN code 4 digits The PIN entry is only necessary when read only is switched on In the delivery state the PIN is set to 0000 For additional security is displayed when entering the PIN Numbers which have been entered can be deleted by pressing Ng If you have forgotten your PIN please consult your system administrator All entries in this chapter are started by pressing the softkeys Menu Security OK Enter PIN OK Then select Resetting the Telephone Default setting OK Sure Yes All functions with the exception of the telephone book the PIN and system registrations are deleted and reset to the delivery state Clear Phonebook Clear Phonebook OK Sure Yes This function deletes all entries in the phonebook Changing the PIN Change PIN OK 5 old PIN OK 5 new PIN OK 5 repeat new PIN OK For additional security the new PIN must be entered twice The numbers of the PIN are displayed as Read Only Read Only OK If read only is active all features in the menu can be checked However the settings cannot be changed Issue 3 October 2008 41 Menu Shortcuts Several frequently used menu items can also be activated with shortcuts When the telephone is idle press one of the following key combinations within 3 seconds Ringer on off Menu XD switc
18. ective measure extends the service life of the batteries The maximum power output is only attained after three to five charge and discharge cycles When replacing the batteries ensure the correct polarity Use only rechargeable AAA NiMh battery of 800 mAh 1 2V The manufacturer does not accept liability for malfunctions or damage caused by using other battery types or normal batteries 14 Avaya 3701 User Guide Charging the Batteries Charging and Operating Times Charging time empty batteries to full capacity in approx 6 to 7 hours Talk time gt 10 hours with fully charged batteries Standby time gt 100 hours with fully charged batteries Charge Display The charge status of the batteries is indicated on the display This means m batteries fully charged 80 100 Yo HG batteries 60 79 Yo IO batteries 40 59 Yo C batteries 20 39 Yo La batteries 0 19 frame flashes batteries are empty an alert tone is also given Battery Capacity Icon When batteries are replaced no icon will be displayed before a charging cycle has been completed except when almost empty batteries are inserted in the phone then the icon will be shown immediately When the battery capacity icon is displayed the indication is reliable If the charged batteries are inserted the batteries can become hot during the first charge cycle and if the fully charged batteries are removed from the phone and inserted again the batte
19. ed all At least 2 bars Good radio link ei On Telephone has a connection Flashing Telephone has an incoming call Ia On Handsfree is activated i Flashing Message in voicebox Flashing One or more missed calls in the caller list m Charge status of the batteries Q On Keypad is locked Text Line Softkey Line In the top line of the display information is given concerning the current status of the telephone during a call or in standby mode When using the menus this line displays an additional line of text containing the name of the active menu The text line displays important information about the current connection status or menu lists and texts In an idle state the top text line is replaced by the icon line Below this icon line the system name or your programmed name and the phone number of the telephone are displayed Selection lists e g caller list and the features menu are displayed as a one line excerpt This line can be moved up or down via the arrow keys to show the next menu entry or number 5 The text and symbols on the softkey line refer to the keys below The contents of the line changes according to the operating state Pan nn LE 18 Avaya 3701 User Guide Softkeys and the Cancel Key Illumination The display is automatically illuminated when there is an incoming call or a key is pressed The display illumination is automatically switched off after 10 seconds if no key is pressed
20. ee 41 Resetting the Telephone 2 0 0 eee eee ee ee 41 Clear Phonebook a s 41 Changing the PIN 0 0 nh 41 a GA 4b eee eee BBR eee eee ee ee ee ee Ge 41 Menu Shortcuts he ER ew MUA ek HE HED HR BOS 42 PING OI co en ee ee ee E 42 Silent charging onl OM 2 ike eee ee eRe RR Rew ER EEE ES 42 SGP NANG 4c bea SEERA ORE SEES ERR Ewe RS 42 Registering Deregistering 2 00 eee eee ee eee 42 Toggles the ringer cee HE EME SEHR E EER ER OE AEG RBH 42 Per LOCE O errire eR OK ee KE Oni 43 Accessories 1 ee ee ee ee ek as 43 Care and Maintenance e 44 Menu Tree pc ae eee a a 44 Issue 3 October 2008 5 Contents 6 Avaya 3701 User Guide Important Safety Information Sensitive Electronic Environment Europe only Only use this product in countries where the appropriate authorities have given their authorisation The CE symbol on the product certifies its conformity with the technical guidelines concerning user safety and electro magnetic compatibility valid at the time of approval in accordance with European directive No 1999 05 EC LE This product complies with IP50 according to IEC 529 EN 60 529 Any radio based equipment can potentially cause interference with other equipment and can be interfered from other equipment This also applies for DECT equipment However due to the very low transmission power level the changes for interference are very small Research proves that o
21. er List Accepted and Missed Calls 4 Avaya 3701 User Guide 21 22 22 22 22 22 23 23 24 24 25 25 25 26 26 26 27 27 27 27 28 28 28 28 29 29 30 30 31 31 32 32 32 32 33 33 34 34 34 34 Contents oe Oe a a a ee ok an ee a ee ee a a 35 Menu Ringer Settings 0 0 2 eee 35 Melody Internal 2 ee 35 Melody External e ea RGR RR ERE EEE MEO RR Se GS 35 ee 1 oe ee KKU a ee ee ee a ae 35 TOE 6 eeu e ee Ca SHR SSR HRD eee ea eee we eG 36 Menu Volume Settings 0 0 0 0 eee ee 36 A 4 4 REPRE EEESRERSELEOERAERERHERERO HERR REEDS 36 i i a EE EE E a ee ee E a ae ee ee 36 Men System 6446466 HRS ROE ERR SRE HEH SD wR EES 37 Registration Code ee ee a ee re a ee ee 37 Registering the Telephone to the DECT System 37 Selecting the DECT System us 38 Automatic Search System 2 0 ee es 38 Deleting aSystem 2 a n 38 Changing a System s Name and Phone Number 38 COMO gt ca ma cee th HER eB Ra CK ERS SHE ww EG 39 Menu Telephone Options 006 eee e 39 ee ee ee ee REL 39 Changing the Language 0 0 eee eee eee ee es 39 Emergency Call SOS Number 0 0 00 eee ee ee ees 39 ie a ca Gee eee ee ee eee eae ee 40 Attention tones a ee a ee a ee a a ae 40 Charger Answer aa an 40 Silent Charging 2 eee 40 Display Contrast 2 2 ee 40 Menu Security Functions 2 00 eee ee
22. ey Esc The Esc softkey is used to quit the respective menu section which is displayed The display then shows the selection of the previous menu branch or the current idle connection display Holding down the Esc softkey for a longer time approx 2 sec quits the present menu and returns to the idle display Cancel Key Pressing So during editing names and or numbers results in deleting the last entered character or digit Pressing Na for a longer period deletes the whole entry 20 Avaya 3701 User Guide Softkeys and the Cancel Key Example Menu Press Menu Use the arrow keys to scroll through this list and confirm the desired function with OK Example Telephone Book Telephone Book Nein arn UPLiONS Esc If the telephone book has been opened y key the arrow keys can be used to select a name and gt or Gl can be used to dial To change entries switch over to the next menu using the Options softkey and choose for example Edit Now you can edit the telephone number and then the name with which it is associated Save your changes by selecting OK at the end of each procedure Entering a Telephone Number The arrow keys can be used to shift the input position cursor to the left or right Additional characters are always added in front of the flashing cursor Use OK to confirm your entry Ng deletes individual characters or the complete entry press Ng for a longer period Issue 3 October 2
23. h U S and international standards bodies These standards include a substantial safety margin designed to assure the safety of all persons regardless of age and health This device and its antenna must not be co located or operating in conjunction with any other antenna or transmitter This EUT has been shown to be capable of compliance for localized specific absorption rate SAR for uncontrolled environment general population exposure limits specified in ANSI IEEE Std C95 1 1992 and had been tested in accordance with the measurement procedures specified in FCC OET Bulletin 65 Supplement C 2001 and IEEE 1528 2003 Power Supply The mains voltage of the adapter should match the local mains voltage this can be 110 V or 220 V Check if both voltages do match before installing the charger and adapter Safety Precautions Do not open the handset or charger this could expose you to high voltages Have all repairs carried out by authorized service personnel Do not allow the charger and the battery contacts to come into contact with conductive objects such as keys paper clips rings or bracelets Do not allow the handset and charger to come into contact with water or chemicals Only use the plug in AC adapter and battery type supplied Do not use AC adapters which are visibly damaged cracked or broken housing and keep the ventilation slits on the plug in AC adapters free Do not use the handsets in vehicles or in hazardous locations
24. he frequency utilisation plan is initially valid until 2008 and will be extended in accordance with European harmonisation Issue 3 October 2008 7 Always dispose of old equipment correctly keep our environment tidy Europe only substances hazardous to human beings and the environment Never dispose of these items together with unsorted municipal waste household waste In order to protect the environment public collection points have been set up to ensure the correct disposal of old electrical and electronic equipment marked with this symbol X Old electrical and electronic equipment marked with this symbol can contain To reduce the risk of these substances being released into the environment and to reduce the burden on natural resources it is also possible to participate in Avaya s used equipment return system This system ensures the correct recycling of old equipment as well as the re utilisation of individual components FCC Notices U S only This device complies with part 15 of the FCC Rules Operation is subject to the following two con ditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Modifications not expressly approved by this company could void the user s authority to operate the equipment NOTE This equipment has been tested and found to comply with the limits for a Class B digital device
25. hes the ringer signalling off The bell symbol appears in the display Menu LZ switches the ringer signalling back on The ringer signalling volume for calls with VIP ringing alert signal can not be disabled or turned off Silent charging on off Menu switches on your telephone for Silent Charging Menu ey switches Silent Charging off User name Menu EJ allows you to change the user name Registering Deregistering Menu E7 activates the registration menu for registering deregistering the telephone with the DECT system Toggles the ringer Menu S toggles the ringer on off The ringer signalling volume for calls with VIP ringing alert signal can not be disabled or turned off 42 Avaya 3701 User Guide Accessories Key Lock on Menu cy switches the key lock on Accessories e Battery NiMh Nickel Metal Hydride rechargable AAA battery of 800 mAh 1 2V Not available from Avaya Avaya 3701 and 3711 Desktop Charger e Mains plug e Avaya 3701 telephone and Avaya 3711 telephone Charger Rack UM A maximum of eight telephones can be charged simultaneously The charger rack is designed for desktop use and for wall mounting e Belt Clip Belt clip and adapter for the telephone The adapter is clipped onto the telephone Issue 3 October 2008 43 Care and Maintenance Your telephone is a product which meets high demands with regard to design It should therefore be treated with care We
26. ing or Gi Pre dialling is started by pressing for a longer period Options Dial dials the phone number selected Add to transfers the phone number to the telephone book or to the call filter fo Predial places the highlighted phone number into predial mode Press 1 or Gl to make the call Delete OK Sure OK deletes the selected entry Delete All OK Sure OK deletes all entries Menu Ringer Settings A different melody can be set for every type of call internal and external Melody Internal Menu Ringer Settings OK Melody OK Internal OK or i 0 9 OK Select the melody for internal calls by entering a number 0 9 or use the arrow keys Melody External Menu Ringer Settings OK Melody OK External OK or 5 0 9 OK Select the melody for external calls by entering a number 0 9 or use the arrow keys Melody VIP Menu LZ Ringer Settings OK Melody OK L vip okL lor 0 90K Select the melody for priority calls by entering a number 0 9 or use the arrow keys Issue 3 October 2008 35 Volume Menu Ringer Settings OK Volume Settings OK or T 0 7 OK The ringer signalling volume can be changed via digits 0 7 or the arrow keys O off The ringer signalling volume for calls with VIP ringing alert signal can not be disabled or turned off Menu Volume Settings Earpiece Menu Volume Settings OK Earpiece OK OK or T 0 7 OK The voice volume of the earpiece can be changed in 7 steps via digits 1
27. ion Administration and Maintenance Manual 16 601625 Placing a call on Hold During a call you can place a call on hold e Press places the call on hold e Press W again to retrieve the call 26 Avaya 3701 User Guide Calling Call Enquiry During a call another party can be consulted e Press to put the call on hold e Now dial the other phone number e Press W again to drop the second call and switch back to the first call Call Transfer During a call you can transfer a call to another party e Press to put the call on hold e Dial the other phone number e Press to complete the transfer The transfer can be completed before or after the other party answered the call Conference Call During a call you can create a conference with other 2 parties e Press CY to hold the first call e Dial the other phone number e Press again to complete the conference e The parties will be conferenced together and the phone display will show conference Pressing CY again will drop the added party from the conference Call Waiting Answering second Call During a call you can answer a second call with placing the first call on hold Press W places the first call on hold and answers the second call e Press W again to retrieve the first call and put the second call on hold e Pressing CY is to speak alternately with the other parties e Incase pressed to release a call with a party or in case a party re
28. lease the call the set will be re alerted for the held call Issue 3 October 2008 27 Parking a Call During a call you can park a call e You receive the call to your phone Answer the call e Press this places the call on hold then dial the Call Park FAC e Press to hang up e You have now parked the call Retrieving a Parked Call A 1 7 e Press or W dial Answer Back FAC followed by the parking extension number E g 371234 The call will be connected to your telephone Message waiting indication for Voicemail When a zit icon appears in the idle mode the receiver has a message in his voicemail box After listening to all new voicemail messages the iii icon will disappear in idle mode In case the telephone is switched off is out of coverage or is in the charger while silent charging the message waiting indication is updated after the telephone is logged to the DECT system If the Voice Box number is configured the user can access the voicemail by pressing the Info key and selecting Voice Box OK Press Call or or to connect to the voicemail If the Voice Box number is not configured the user can access the voicemail by dialing the voicemail number Alternatively pressing the Info key and selecting Voice Box OK Press Call or or amp D and dial the voicemail number to connect to the voicemail The Menus Operating Procedures In this and subsequent sections all features are
29. moves subscription information from your telephone for the selected DECT system Note that after execution of this function the telephone cannot be used on that DECT system anymore To use it again you must go through the registration procedure at the DECT system and at the telephone Changing a System s Name and Phone Number Subscription OK select a System Options Edit OK R System Name OK R Local Phone number OK You can select a system and then edit the name of the system and your telephone number 38 Avaya 3701 User Guide Menu Telephone Options Equipment ID IPEI OK You can read the international telephone identification Menu Telephone Options All entries in this chapter are started by pressing the softkeys Menu Telephone Option OK User Name User Name OK T Name OK This function can be used to store the name of the telephone user which is set by your System Administrator You can change the User Name on the telephone but this will revert to the System Administrator configured name upon a system reset The user name consists of maximum 12 characters The name is shown on the idle display Further information concerning the input of characters can be found at Entering characters names Changing the Language Language OK English OK Sets the desired display language It is possible to select from 12 different languages Emergency Call SOS Number Emergency Call OK 5 number Options Save OK The phone number fo
30. perational DECT phones normally don t influence electronic equipment however some precautions must be taken into account for sensitive electronic equipment e g sensitive laboratory equipment When DECT phones operate in straight nearness of sensitive electronic equipment incidental influence can appear You are advised not to place the DECT phone on or close less then 10 cm to this kind of equipment even in standby mode Authorisation and conformity Europe only We Avaya GmbH amp Co KG declare that the product Avaya 3701 Telephone concurs with the basic requirements and other relevant provisions of EU guideline 1999 5 EU R amp TTE This device is suitable for connection to the radio interfaces DECT of Avaya telecommunications systems and fulfils the basic requirements laid out in EU Guideline 1999 5 EU Radio and Telecommunication Terminal Equipment R amp TTE Due to its construction this device is not suitable for direct operation on interfaces to public telecommunications networks In the unlikely event of any problems during operation please contact your dealer or system administrator The conformity declaration can be accessed under the following Internet address www avaya de gcm emea de includedcontent conformity htm or search the index under the key term Conformity This device operates in accordance with the DEC T system with a frequency range of 1880 to 1900 MHz The allocation of this frequency range in t
31. r SUPDIY 2 64 R bee wee Ree HRS REE SHH RK SOE HS HE ES 9 Safety Precautions 2 ee 9 KO a ec ee ee ee ee a ee a ee ee ee Kan 10 Avaya 3701 Telephone 2 2 ee 10 Jap Es oe ee es ee oe ee 11 Installation Location 6 4 eee K KR RK EME He HERES SH HE OHS 11 Commissioning your Telephone 00800 2 ee eens 11 Important Battery Information aooaa 0 0022 eee eee eee 12 Charging and Discharging aaao a ee es 13 Installing the Charger aaoo eee ee 13 Important Battery Information noaoo 0 0000 eee eee eee 14 Charging and Discharging aaao a a ee eee ee ee es 14 Charging the Batteries 0 0 0 eee es 14 Charging and Operating Times a aa 15 Charge le Oe a ee ee RR TRR ER RRR ea ee 15 Battery Capacity Icon naoso 15 Charge Warning a n 15 Initial Setup and Operation ee 16 Telephone Registration 1 0 0 a ee 16 Keys and Displays 2 2 a e 17 Display Arrangement 1 aaa a 17 ol ee ee ee ee a a ee a EEEE ee ee ee ae ee 18 Text Line Softkey Line 0 2 2 ee 18 TI 0 1 oes we eee ee OR ee Ee Ree ee Se ED 19 Softkeys and the Cancel Key a s 19 The GONE S 6 eee R R aaa MUKA KEK 19 Softkey Arrow Keys 2 2 eee 19 Softkey OK oo ee a ee a ee ea ee ee ee er ee 20 SONKEY MENU ee ee a a ee ee ae 20 Softkey Options 2 2 2 20 BOURNE EE pees eh GbE ae oy EE ee He Eee NM 20 PAGS Gea RKA eee hee ee ea aa ee ee ee 20 Se a s2
32. r the SOS function can be stored here Issue 3 October 2008 39 Voice Box Voice Box OK T number Options Save OK This is the number used to connect to your Voicemail This Voicemail number can be centrally defined on IP DECT system if not then the user can define it on the set Attention tones Attention tones OK Key Click or Confirm tones or End of Menu or Battery alarm or Coverage Warn OK If activated an acoustic warning signal is given when a key is pressed Key Click if a setting is confirmed Confirm tones if the end of a menu list is displayed End of Menu if the battery charge becomes too low Battery alarm or if there is a danger of losing the radio link Coverage Warn Charger Answer Charger Answer OK When the function is enabled you can answer incoming calls when the telephone is placed in the charger e g by lifting it off the charger The is shown when activated The call is ended and the telephone goes on hook by placing it on the charger again Silent Charging Silent Charging OK If activated the telephone does not setup and receive any calls while it is placed in the charger The first display line shows Silent Charging when placed into the charger While on Silent Charge calls are directed to Voicemail if configured Calls are signalled again once it is taken out of the charger Display Contrast Disp Contrast OK OK The display contrast can be changed via the
33. ries can become overcharged Charge Warning When the batteries capacity is almost exhausted an acoustic warning is given in the form of 3 short beep signals only during a call Upon receiving the beep approximately 5 minutes of talk time is left Issue 3 October 2008 15 Initial Setup and Operation The telephone can be manually registered on up to 5 different DECT systems To do so it has to be registered to each Avaya IP DECT system Telephone Registration Register the telephone on the Avaya DECT system IP DECT or DECT R2 system as described in Menu System on page 37 16 Avaya 3701 User Guide Keys and Displays Earpiece Display Up and Down keys arrow keys for selecting the menu and antering the telephone book Softkey for controlling the functions and features Handsfree key Dialling keypad for entering numbers and characters Fress Menu and key Buzzer on off Press Menu and key key lock on off G key for cancel and delete Power onfott Display Arrangement CH i tation 1 ci Keys and Displays AD Rear Loudspeaker softkey far controlling the functions and features Info Key for caller list and messages Hook key enabling answering setting up the connection disconnecting R Recall key for PABX facilities SOS Emergency call Microphone Icon textline Text line Softkey line Issue 3 October 2008 17 Icons Ha Ringer deactivat
34. rom the Quick Call menu 32 Avaya 3701 User Guide Menu Redial List Transferring Phone Numbers to the Telephone Book Every selectable phone number in the caller list or redial list can be transferred to the telephone book To do so the Options softkey in the Caller list Menu or Redial List Menu is available for this purpose depending on the state of the telephone If OK is pressed the phone number is stored immediately and is treated as a new entry Options Add To OK R Edit number enter name OK Edit number press OK and enter edit a name for the phone number Confirm by pressing OK When entering characters and numbers the arrow keys can be used to shift the entry position to the left or right The Esc softkey cancels the entry Menu Redial List In the idle state press the ff softkey and then one of the arrow keys several times if necessary You will see the last 10 internal and external parties dialled telephone number or name l l P P Dialing dial the phone number by pressing or D Pre dialling is started by pressing C for a longer period Options Dial dials the phone number selected Add to transfers the phone number to the telephone book or to the call filter Predial places the call in pre dial mode pressing or GI will connect the call Delete OK Sure OK deletes the selected entry Delete All OK Sure OK deletes all entries Issue 3 October 2008 33 Menu Key Lock Key Lock On Off
35. serve the correct polarity The poles of the batteries must correspond to the markings in the battery compartment Closing the battery compartment cover Replace the cover by placing it on the compartment at a slight angle 1 and pressing it down until it clicks into place 2 Note If the batteries are inserted incorrectly the telephone will not function and may be damaged Important Battery Information Note Use only rechargeable AAA NiMh battery of typical 800 mAh 1 2 V Never use a battery which is damaged or worn out Heat or cold reduces the performance and life of the batteries It is possible that a telephone with hot or cold batteries can be temporarily out of operation even if the batteries are fully charged Used batteries should be disposed of in accordance with local authority regulations Do not throw batteries in a fire 12 Avaya 3701 User Guide Important Battery Information Charging and Discharging The batteries can be charged and discharged hundreds of times If the operating time i e talk and standby time is significantly shorter than usual then it is time to replace the batteries To maintain optimum operating time the batteries should be discharged from time to time by not placing the telephone in the charger but leaving it switched on until it switches itself off Extreme temperatures can influence the charging capability of the batteries Installing the Charger
36. te If there are new calls stored the list will open immediately Otherwise you have to select Caller List Da Dialing use the arrow keys to select an entry Press gt or Gi and the phone number is dialed Pre dialling if X is pressed for a longer period the shone number is entered into the pre dial mode Digits e g a code can be added as required The phone number is dialed by pressing or Gi The pre dial mode is terminated by pressing Esc You can Call back directly from the caller list or transfer a phone number to the telephone book refer to Menu Caller List on page 34 24 Avaya 3701 User Guide Calling Making a SOS call This telephone can be used to send emergency calls to a certain telephone number The number is stored in the menu Telephone Option To make the emergency call press the SOS R key for longer than 2 seconds Muting Ringer During the call alert phase it is possible to mute the ringer alert signal simply by pressing the softkey Silence now only the telephone icon is signalling the incoming call In case of the ringer alert signal is with VIP melody the ringer can not be muted Answering a Call At an incoming call the number of the caller is displayed if transmitted If this number is already listed as an entry in the phonebook the corresponding name of this entry is displayed during an incoming call Press or to answer the call or lift the telephone of the charger when
37. ts services or information described or offered within them We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following Web site http www avaya com support Copyright Except where expressly stated otherwise the Product is protected by copyright and other laws respecting proprietary rights Unauthorized reproduction transfer and or use can be a criminal as well as a civil offense under the applicable law Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Contents Important Safety Information 0 0 0 00 nh 7 Sensitive Electronic Environment Europe only 7 Authorisation and conformity Europe only 7 Always dispose of old equipment correctly Europe only 8 FCC Notices U S only 0 2 00 a 8 Health and Safety Information 0 0 08 eee ee ee 9 POWE
38. vaya before they become applicable to any particular order or contract The company reserves the right to make alterations or amendments to the detailed specifications at its discretion The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others Intellectual property related to this product including trademarks and registered to Lucent Technologies have been transferred or licensed to Avaya All trademarks identified by the or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements Any comments or suggestions regarding this document should be sent to support Avaya com 2006 Avaya Inc All rights reserved Avaya Inc 1300 W 120th Ave Westminster CO 80234 Web http www avaya com Issue 3 October 2008 45 46 Avaya 3701 User Guide
39. want this product to give you pleasure for a long time and therefore make the following suggestions Pay attention to all safety instructions These instructions apply to the telephone charger batteries the whole telephone as well as the accessories To clean the telephone first of all disconnect the mains plug on the charger Wipe the device using an antistatic cloth or a slightly moistened soft chamois leather and then wipe with a dry cloth Note Never spray the telephone with cleaning agents or solvents Clean the charge contacts on the telephone and the charger by means of a fluff free cloth If the telephone or one of the accessory parties does not function perfectly please contact your supplier s customer service Menu Tree Key Lock Ringer Settings Melody Internal External VIP Volume Settings Volume Settings Earpiece Hands free System Subscription lt Subscribe HS gt Auto Search select DECT system Options New lt Options Edit gt lt Options Delete gt IPE 44 Avaya 3701 User Guide Menu Tree Telephone Options User Name Language Emergency Call SOS Number Voice Box Telephone number Attention Tones Key Click Confirm tones End of menu Battery alarm Coverage Warn Charger Answer Silent Charging Disp Contrast Security Default settings Clear phonebook Change PIN Read only Performance figures and data quoted in this document are typical and must be specifically confirmed in writing by A
40. y batteries Weight 138g incl batteries Dimensions L x B X H 146 x 55 x 28 mm 10 Avaya 3701 User Guide Installation Installation Installation Location Place the charger on a flat even surface Do not install the charger telephone and accessories in the proximity of Water moisture or damp areas Sources of heat direct sunlight or unventilated areas Devices which generate strong magnetic fields electrical appliances fluorescent lamps computers radios televisions or fax and telephones Areas where the telephone can be covered its ventilation is impaired and liquid can get inside Areas where there is excessive dust and areas subject to vibration shock or extreme temperature fluctuations Install Keep the telephone and accessories out of reach of small children Commissioning your Telephone Your telephone is only operational after the batteries have been charged You can then use the telephone to make and receive calls Issue 3 October 2008 11 Placing the batteries in the telephone The battery compartment is on the back of the telephone It takes the three type AAA batteries which are supplied Opening the battery compartment cover Insert a suitable item e g the top of a Ne ballpoint pan into the hole at the bottom of the compartment cover 1 Push it in and lift the cover at the same time 2 Inserting the batteries Insert the batteries in the battery compartment taking care to ob
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