T3 Phones - IP Office Info
Contents
1. Speed per second Read The current duplex mode of Duplex the interface Read VLAN assignment Hardware T8300U only Read Connected not Current Operation status of Read connected the interface HardwareVersion Version of the hardware Read Version number of the SoftwareVersion softwar Read Version number of the BootloaderVersion bootloader Read OrderNumber Order number of the terminal Read The Number of lost tunnel TunnelLost connections after last reset rege RegistrationCounter The Number ot HAS Read registrations after reset 71 SNMP Simple Network Management Protocol The SNMP versions v1 and v2c supported by VxWorks provide little security Version v3 which is also supported by VxWorks has security measures implemented that take the shortcomings of SNMP versions v1 and v2c into consideration Messages can be logged and therefore third parties have fast access to all features accessible via SNMP For this reason configuring parameters in the phone switch via SNMP is not supported The HP OpenView tool is used as a management console to test the functionality and compatibility of the IP telephone SNMP agent Releasing or blocking SNMP feature To block or release the feature open the Audit menu and select the Blocked features list menu item You can make the following settings under SNMP e FREE Telephone data can be accessed via SNMP e B2. Interfaces Network interfaces 8 T 6 5 4 3 2 1 RD RD TD TD 8 pin Western jack TD Transmit Data TD Transmit Data RD Receive Data RD Receive Data 00 ONO T Zz O Handset interface SK HK 4 pin Western jack Plug in mains unit interface 40 GND 8 pin Western jack 1 SK Speech circuit 2 HK Listening circuit 3 HK Listening circuit 4 SK Speech circuit 40V DC max 150 mA Reference number 4 999 086 800 Supplies the power to the handset and possibly also one link module Do NOT insert the Western jack of the plug in mains unit into the LAN or PC sockets 7 GND 8 40 V 18 Power supply The T3 IP telephones can be powered in various ways The power supply also depends on the network components being used Note e All new T3 IP telephones from T3 IP II 2 and higher support power over LAN PoL according to standard 802 3a f e Phantom power supply according to Cisco is not supported a Local power supply via power supply unit The power supply unit is connected to the IP telephone It then supplies power to the telephone and also to the l
3. Max 3 W Power supply Power supply via LAN cable phantom power supply or via spare wire or via T3 mains unit Connecting cable LAN cable twisted 4 pair Cat 5 length 3 m accessory pack Connection system Western Electric plug connector RJ 45 on both sides shielded D channel protocol TN1R 6 tunneling Audio frequency range 300 Hz to 3400 Hz Interfaces for links none Connection hardware for headset 4 pin WE for headset HSG 21 23 Line interfaces 2 Ethernet 10 Base T or 100 Base Tx to IEEE 802 3 built in switch Range 100 m with 100 Base Tx with Cat 5 cable with 4 connectors IEEE 802 3 Width 200 mm Depth 207 mm depending on display setting Height without display 82 mm including display 120 mm depending on display setting Weight 820 g 33 Mixed operation with other telephones Mixed operation with other telephones T3 IP telephones can be combined with any other Avaya T3 ISDN telephones T3 Comfort T3 Classic and T3 Compact depending on the capacity limits of the IP Office Combination of T3 IP telephones with other Avaya IP telephones is not permitted 34 Menus of the IP telephone Three menus can be opened on the IP telephone e The Standard menu It can be opened while the telephone is registered Menu control occurs via the IP Office The manual only deals with the new feature Hot Desking The Standard menu
4. Service Manual T3 IP Telephones Connected to IP Office Supplement to Service Manual T3 Telephones Connected to IP Office SHB_T3IP_IPO4 0_ 061110 _en doc Copyright Copyright Copyright Avaya GmbH amp Co KG 2006 All rights reserved Edition 12 06 Reproductions and disclosure of information contained in this document in whole or in part require the prior written consent of Avaya GmbH amp Co KG All of the technical data information and properties of the product described in this document have been compiled to the best of available knowledge at the time of going to press The product may be modified or improved in the light of technical developments Avaya Kleyerstrasse 94 60326 Frankfurt am Main Germany Declaration of conformity T3 IP We Avaya Tenovis GmbH amp Co KG declare that the telephones T3 IP Compact T3 IP Classic and T3 IP Comfort comply with the basic requirements and other relevant regulations in accordance with directive 1999 5 EU Radio and Telecommunication Terminal Equipment R amp TTE These telephones are intended for connection to Ethernet LAN interfaces of IP capable Avaya telecommunication systems and fulfill the basic requirements of directive 1999 5 EU R amp TTE Avaya cannot guarantee successful operation of the telephones in LAN or Intranet environments in which no Avaya telecommunications system is present When using links and DSS modules This link DS
5. alU MERETE E EEE E E AE E 37 Using RTOP in the IP telephone n 41 POrtOVErVieW c ceceeeeeeeeteeeeeees 43 Settable port numbers Switching functionality and VLAN configuration Commissioning options for an IP telephone Commissioning options without DHOP ee eeceeeeseeeneeneeeeeeeeeeeeeeeeeeeaeeaeeeeesaeseeesaeseeeeaeeeeeaeeaeees 45 Carryout IP Setting n na a hed inanialai ste ainel nai Nene 45 LOG IN USO araneh airasia ti ida iea A iea a ani inl dk datesscentenitandas 45 Commissioning an IP telephone with DHOP ssssssssssesssseissisiesisissisisisisinerntnrntnsintinrntrntnnrnernrnennt 46 Configuring the IP Office using Manager TOOI PC ssssssesssisssiesieisrieisrisiirisirsinriernsrerrersriernes 46 IP telephone logging out logging in again Hot Desking 48 Update the telephone software ssunsnnsnnrnnrnnrnnrnnrnnnnnnnnnne 49 Options ia asein 49 Prereg istes TOOl Sip ccssdocgeektefescsneyececgexkecdesyauis lt edeniecbucdestautyssescutsbeslbspacssseeesteqeatatersescad eedes 49 ETP SENVOR a aeea aye eteruecag died wen a Aaa AE a TEE AAAA Ea AAS SATE a IEA aaea a 50 Configuration file on the FTP S rvel cccccccssecececeseeeeeeeeeeeceeeeeaeeeeaeeeaeeeseeseaeecaeeseaeeeeeeeseeseaeeaes 51 Structure of the configuration file cccceccceececeeceeeeeeeeeeeeeeaeeeseeeaeeeeeseeeeceeeseaeesseeeeeeseeeenes 51 1 Download with a Revisor laptop ceccceeeeeeee
6. can release and block functionality in the Security menu Blocking and releasing the Web browser does not affect the blocked features list In other words blocking an entry in the Security User menu does not block the entry in the blocked features list Resetting does not block the Web browser You can view the status of the Web browser after loading new software under Security If it is not visible it is possible that the entry was blocked in the blocked features list Accessing Web terminal Using a recent standard browser Java must be activated the T3 IP telephone in question can be called from the service PC using its IP address The IP telephone will then act as a Web server and in the browser will display various input windows the Web terminal The windows are shown schematically here The following symbols are used Meaning within the mask being described E g Deutsch input button Input box v Drop down menu cursor 58 After the call via the browser the IP telephone registers with the login window Web Terminal Version Stimulus PIN Status Enter PIN from the Security User menu Enter xxxx or 1590 E g Not connected Available options Deutsch web browser language English web browser language Connect establish connection to IP telephone The Main menu appears after login Web terminal Auditor mode Main menu E g MAC address 00 07 3b 00 0c 23 E g So
7. settings boot file name Software reset Software reset takes place without any further security prompts DSP reset A DSP reset takes place without any further security prompts Blocked features list CTI application free blocked Do not change Web browser free blocked Do not change SNMP free blocked Not changed Note The call processing status of the IP telephone is unknown in the Web terminal Stimulus telephone This means that during a reset it is possible that a call is inadvertently disrupted for example due to data transfer 39 Menus of the IP telephone Sending ping It is possible to send a ping to the IP address of various network components from the menu This allows you to check whether the gatekeeper gateway FTP server etc can be reached from the telephone You can also enter an IP address manually Enter all 12 digits of the IP address with zeros Menu local menu for logged out telephone Menu gt Send ping gt Network components Menu local menu for logged out telephone Menu gt Send ping gt IP addr When you confirm your selection an information message will inform you whether the selected network component was reached 40 Using RTCP in the IP telephone The RTCP protocol supplies current information about the quality of the voice data in the network doing so on the basis of the RTP
8. the same applies as described under 1 Download via a Revisor laptop 3 Download via boot list Upon delivery the IP telephone has the settings shown on the left hand side of the table e The settings of the FTP server right hand side have to correspond to these settings e The boot list has to be switched on in the Audit menu or via the Web terminal IP telephone FTP server e g on the Revisor laptop IP phone factory settings Own IP address 192 168 0 1 Subnet mask 255 255 255 0 gt Subnet mask 255 255 255 0 pees 192 168 0 2 gt Own IP address 192 168 0 2 FTP username tenovis gt FTP username tenovis FTP password ipphone gt FTP password ipphone gt ipphone_config txt Boot file name lpphone_config txt Boot file File must be on the laptop 54 Conditions if a suitable DHCP server is available The IP telephone is allocated its own IP address by the DHCP server Some DHCP servers can additionally notify the IP telephone of the IP address of the FTP server and the name of the configuration file on the FTP server The FTP server has to be reachable via this IP address and has to have a corresponding configuration file stored The software versions stated in the configuration file have to be stored from the FTP server The boot list has to be switched on in the Audit menu or via the Web terminal Carry out download Use the configuration file to determi
9. 1st position x the telephone automatically loads the matching type specific software This setting is especially practical since the same configuration file can be used for various telephones 2nd position 1 H 323 2nd position 2 SIP 2nd position 3 Tunnelphone functional 2nd position 4 Tunnelphone stimulus 2nd position reserved for other protocols 3rd position i software for IP telephones It is always eight characters long There is always a between the actual filename and the extension The extension is always three characters long 53 Update the telephone software 1 Download with a Revisor laptop The easiest way to carry out a download is via a Revisor laptop connected to the IP telephone network Together with the IP Phone Admin tool no settings then have to be carried out at the IP telephone which is to receive new software The conditions given above still apply for the FTP server the configuration file stored there and the new telephone software Information on how to perform a download can be found in the Chapter Software update with the IP Phone Admin tool 2 Remote download For the service PC you require access to the IP telephone network in which the IP telephones onto which the new software is to be loaded are connected If this access is available the service PC behaves exactly the same as a Revisor laptop connected directly to the IP network Therefore
10. 4 eset eile Mecca cere a a aaa iaa sieaa ders desdelaensteeriene 18 Plug in mains unit interface co sscee cecacisstecscendeh feds coathtessensaderesadrastnsebecssdanievsasedovedeubedeaneateniceeds ats 18 Power Supply eee eee eeeeeeees wild Displays during commissioning wi 22 Links from IP Office 3 2 and higher wn 2d AEl Headset link ceeeeeereeeeeeees 124 View of the AEl Headset link wi 24 Headset Interface pin allocation ee eee eee eee eee eeeeeceee tees seeeeeeeseeeseaeesseeseeeseeeeneeseaeeee 25 Connection Opio Snaar aaa a aaa AEAEE E Ea eE ATSETAT ANE RAEES 25 Download 00 se Headset link ececeeeseeeeeeeeeeeeseeeseeneeeeeee 226 The headset interface of the headset link 26 Using a headset sseeeeeeeeerieererrererrneen 28 Menu structure with headset logged in 28 Download 0 00 eeeeeeeeeeeeeeeeeeeeteeeeeeeeeeeeeee 228 Installation of the links 0 0 29 Safety information for link installation Technical data ccssscccseseeeesseeseseeeeeeees 1 30 TSAR WIAKS E levees Genveracesecesens ch E A A EO EA TTE 30 ReAl mE COMMONS EEE ET EEE ETE E AEE 31 T3 IP Classic 32 T3 IP Compact ssec 33 Mixed operation with other telephones 1 d4 Menus of the IP telephone 00s 13D User Men s aiandi un eet Sete de de 135 Delete registration of the telephone in the IP Off1CO ee eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneetaeeeeeeaeeaee 36 PAUTO TLN ane
11. 89 207 mm depending on display setting Weight 1364 g 31 Technical data T3 IP Classic Temperature range for operation 0 C to 45 C Temperature range for storage transport 20 C to 60 C Operating voltage 35 to 57 V polarity dependent Power consumption 3 4 W to 4 W depending on the operating mode without link max 6 W with plugged link Power supply Power supply via LAN cable phantom power supply or via spare wire or via T3 mains unit Connecting cable LAN cable twisted 4 pair Cat 5 length 3 m accessory pack Connection system Western Electric plug connector RJ 45 on both sides shielded D channel protocol TN1R 6 tunneling Audio frequency range 300 Hz to 3400 Hz Interfaces for links 1 Connection hardware for links D Sub 25 pin Line interfaces 2 Ethernet 10 Base T or 100 Base Tx to IEEE 802 3 built in switch Range 100 m with 100 Base Tx with Cat 5 cable with 4 connectors IEEE 802 3 Width 238 mm Depth 207 mm depending on display setting Height without display 82 mm including display 120 mm depending on display setting Weight 980 g 32 T3 IP Compact Temperature range for operation 0 C to 45 C Temperature range for storage transport 20 C to 60 C Operating voltage 35 to 57 V polarity dependent Power consumption
12. Approx 0 1 W via headset interface Power supply Via T3 IP telephone Connection hardware for D Sub 25 pin links Analogue interface Plantronics headset Plantronics headset Digital interface AELY ee Connection system AEI Plantronics headset 6 pin Western Electric 4 pin Western Electric connector connector Plantronics headset 4 pin Western Electric connector 30 T3 IP Comfort Temperature range for operation 0 C to 45 C Temperature range for storage transport 20 C to 60 C Operating voltage 35 to 57 V polarity dependent Power consumption 3 4 W to 4 W depending on the operating mode without link max 6 W with plugged link Power supply Power supply via LAN cable phantom power supply or via spare wire or via T3 mains unit Connecting cable LAN cable twisted 4 pair Cat 5 length 3 m accessory pack Connection system Western Electric plug connector RJ 45 on both sides shielded D channel protocol TN1R 6 tunneling Audio frequency range 300 Hz to 3400 Hz Interfaces for links 1 Connection hardware for links D Sub 25 pin Line interfaces 2 Ethernet 10 Base T or 100 Base Tx to IEEE 802 3 built in switch Range 100 m with 100 Base Tx with Cat 5 cable with 4 connectors IEEE 802 3 Width 287 mm Depth 207 275 mm depending on display setting Height without display 82 mm including display
13. FTP server 50 Gatekeeper 15 Gateway 11 Headset link 26 Hot Desking 48 How does the IP telephone communicate with the IP Office 7 Interfaces 18 IP audio settings 47 IP Phone Admin 66 Features 68 Jitter 9 10 Jitter buffer 10 Keypad 69 Links 23 Media streaming 15 Menus 35 Menus of the IP telephone Audit menu 37 Menus of the IP telephone User menu 35 Mixed operation 34 Ping 40 Port 43 Power class 21 Power over LAN 19 Power supply 19 Revisor laptop 54 RTCP 41 SNMP 70 Software incorrect 57 Update 49 T3 IP telephone cabling 17 T3 IP telephone connections 16 TCP IP protocol 7 74 Technical data 30 Tunneling 8 Update Software 49 User menu 35 VLAN 44 Web terminal 58 69 75 For your notes For your notes 76
14. LOCKED The SNMP agent in the IP telephone is not in operation 72 Abbreviations AEI Additional Equipment Interface CAPI Computer Assisted Personal Interviewing CODEC Coder Decoder CTI Computer Telephony Integration DC Direct Current DHCP Dynamic Host Configuration Protocol FTP File Transfer Protocol GND GrouND GK GateKeeper GRQ Gatekeeper request HK Listening Circuit HTTP Hypertext Transfer Protocol IP Internet Protocol ISA Industry Standard Architecture LAN Local Area Network Ltg Line MAC Medium Access Control NC Not Connected PPPoE Point to Point Protocol over Ethernet RD Receive Data Rufnr Number RTP Real Time Transport Protocol RTCP RealTime Control Protocol SK Speech circuit SNMP Simple Network Management Protocol TCP Transmission Control Protocol TD Transmit Data UDP User Datagram Protocol VCM Voice Control Module www World Wide Web 73 Index Index Admin tool 66 AEI Headset link 24 Alphabetic keypad 69 Audio settings 47 Audit menu 37 Bandwidth 9 Codec 9 Commissioning Displays 22 Commissioning options for an IP phone Commissioning without DHCP 45 Commissioning options for an IP telephone Commissioning an IP telephone with DHCP 46 Declaration of conformity 3 Delay 9 10 Downloading new phone software Configuration file on the FTP server 51 Emergency download 56
15. P Office communicate via the TCP IP protocol e Layer 3 of the OSI layer model is the switching layer This layer is used to establish the connection between the end systems IP telephone IP Office Information regarding the transmitting and receiving station is included in the message packets The data packages are addressed in this layer The IP protocol TCP IP applies here This layer is also responsible for routing in complex networks in other words establishing the route for getting the data packages through to the end station At the appropriate point in the IP header it is indicated which protocol of higher level layers will be prefixed to the data portion next e g 06 TCP or 17 UDP e Layer 4 of the OSI layer model is the transport layer This layer is responsible for establishing and controlling connections between communication partners Communication partners are communication applications in this context These applications must be addressed and data loss in a connection detected and resolved The transport layer is the link between the transport and application system It doesn t matter to the functions of the application system what type of network the messages come from or are forwarded to The protocols TCP Transmission Control Protocol or UDP User Datagram Protocol apply here General explanations e TCP protocol The main task of this protocol is to transfer data securely through the network e UDP protocol
16. P telephone accepts again the last values saved for the settings e No DHCP is performed with this emergency download even if the corresponding setting was set to on The DHCP will be performed again if necessary during the course of the next commissioning 56 How to proceed if the software is incorrect or if the emergency download fails In this case the following procedure may possibly lead to success 1 At the boot operation change the boot loader area on the telephone to Working image see above for procedure This can also be software for another system Load this software Using the Admin tool reset the boot loader area to the area which contains the defective image Using the Admin tool activate a software update of the Stimulus software 15 IP Office This will load the correct software in this area 57 Web terminal Web terminal Web terminal is a user friendly administration tool for Avaya T3 IP telephones It runs on every modern Web browser that supports Java The Web terminal allows you to carry out a lot of IP specific settings some of which can also be directly reached at the IP telephone via various menus A prerequisite for using the Web terminal is that the service PC and the telephone can establish an IP connection Releasing and blocking The entry Web browser is only available in the User menu if it has been released in the Blocked features list in the Audit menu Then the user
17. S module is designed for the connection to T3 IP telephones and complies with the basic requirements as per EU guideline 1999 5 radio and telecommunication terminal equipment R amp TTE This link DSS module was designed only for use with T3 IP telephones If any problems should occur during operation please initially contact your specialist dealer or your system administrator The complete Declaration of Conformity can be requested at the following Internet address www avaya de gqcm emea de includedcontent conformity htm or using the keyword conformity in the index ce Contents Contents GOP YM i htt aa E E E EA EE ET TTT E Declaration of conformity T3 IP ass GOMTCMS oo icceices A A A E NMtROGDUCTION Sie cess a E E E E A E E General explanations ccceccssceesesseeeeeeseeeseseeeeeeseeseeeeeetees a How does the IP telephone communicate with the IP Office beak Codecs bandwidth delay jitter and jitter buffer 2 ee ee cee eeeeeceeeeeeeeeeaeeeeeeeeaeeeaeeeeseeseeeeaeenees 9 GOdSC i EE AR E EEE T tiie ed aban EE EAST 9 O 16 1d E E A E Cerra cee ree eee eee PETES 9 EEE a E E E E AS 10 SUMO ARASEN EE DET TETA AAA AT TATTO EASE T 10 Jitter buffer oo ee 10 TOS DiffServ parameters Gateway oaeee weld In the IP Office wa t2 Gatekeeper s415 T3 IP telephone connections 16 T3 IP telephone cabling an7 Interfaces 18 Network interfaces 18 Hands t interface 2
18. Unlike TCP this protocol does not confirm transfer or implement other security measures This means that UDP is however more efficient and therefore suitable for high speed applications IP Telephone IP Office The ISDN configuration information is packed into a data packet payload user data It is noted in the IP header that the TCP protocol is to be used The data packet is now securely sent to the recipient Security is crucial when configuration information is being transmitted The voice information is also packaged into a data packet It is noted in the IP header that the UDP protocol is to be used The data packet is now sent to the recipient quickly and unsecured Speed is crucial when voice information that must arrive in good quality is being transmitted AND All IP Office specific codings of a system telephone remain intact This is also known as Tunneling Codecs bandwidth delay jitter and jitter buffer Codec Both the IP telephone and IP Office must have an audio Codec This encodes the voice signals from the microphone for transfer via the transmitting terminal and decodes the received audio signals sent to the loudspeaker earphone of the terminal G 711 and G 729 are supported in the IP telephone Nominal data rate Packetization dela ae Process Codec generates its Se ithe Short description output data with Codec 9 No compression voice quality G 711A 64 kBit s 1ms comp
19. ame Length Byte Filename Length Byte Key 3 Filename Length Byte Key 4 Filename Filename Length byte aste 6 Filename Length Byte Key 7 Filename Length Byte Key 8 Filename Length Byte 9 Filename Length Bytes Default Filename Length Bytes 51 Update the telephone software Description of the configuration file The name can be chosen at will e g ijpphone_config txt The size is 1024 bytes maximum It is organized into 22 rows and 22 characters 2 rows always belong together Rows 1 to 20 Row 1 Filename of the file to be loaded Row 2 Length of the file in bytes Both rows are allocated a certain number key The first name row generally begins with 0 blank The second name row generally begins with 1 blank 0 1 are the allocated number keys Rows 21 to 22 Row 1 Filename of the file to be loaded Row 2 Length of the file in bytes A default file is entered in rows 21 to 22 Row 21 must begin with DEFAULT blank Note DEFAULT corresponds to the key 52 Structure of the file name For example a software file could be named T233_0DE a4i T233_O0DE a4i T223_0DE a4i T223_0DE a4i T223_0DE a4i T223_O0DE a4i it always begins with T T terminal download file 233 release ID 0 project ID DE country code a4i hardware ID 1st position a T3 Comfort 1st position b T3 Classic 1st position c T3 Compact
20. ameters have been entered a list of the configuration files found on the FTP server is displayed User confirmed software update This function is currently not supported Scheduled software update This function is currently not supported 66 Updating the Boot Loader A The power supply to the IP telephone must not be interrupted while the bootstrap is being updated A loss of power or a reset during this phase will make the telephone unusable While the Boot Loader is being downloaded the LEDs display status information This involves all the LEDs LED status messages Continuously on Boot Loader file being loaded normal procedure Rapid flashing 50 ms on 50 ms off New Boot Loader being written to flash memory normal procedure Slow flashing 500 ms on 500 ms off Cause Corrupt data in the flash memory after writing gt old Boot Loader is rewritten to flash memory Effect Updating has not taken place old Boot Loader remains in the IP telephone telephone will work after a reset Remedy Internal problem with telephone start Boot Loader update procedure again Short flash 200 ms off 50 ms on Cause Something wrong with the Boot Loader file Effect Update not successful old Boot Loader remains in IP telephone IP telephone can be operated after reset Remedy Check the Boot Loader file it might not be the right one for the hardware Interrupted rapid flashing 500 ms
21. arable with ISDN European process for audio digitization As for G 711A except a US process for audio digitization i Best voice quality of the G 729 8 kBit s 23 ms compressing process G 711 u 64 kBit s 1 ms Bandwidth e Data flow depends on the Codec and the configured delay e Voice data are not continuously transferred via the packet oriented TCP IP protocol e The Codec combines the voice data into a packet during a specific period of time 10ms for the IP telephone e P packets consist of a variable portion of user data and a fixed portion of management information e For small packets the ratio between user and management data is very unfavorable for the required bandwidth but there is only a short voice delay RTP Datagram IP UDP RTP RTP Header Header Header Payload User data 20 bytes 8 bytes 12 bytes 8 bytes Section of data transfer General explanations The header before the user data is 40 bytes long If sent via a G 729 Codec every 20 ms the user data are 20 bytes per datagram plus additional layer 2 bytes Ethernet plus 18 bytes Delay delay between packet or speech packet length Delay times can be set using the IP telephone These times indicate the time delay before the transmitter dispatches the data into the network The Codec can of course continue to collect data during this delay time With a 64 kb s Codec and a delay of 20 ms the transmitt
22. are level II DHCP DHCP procedure has been started Booting from flash T2xx_ODE x4i Downloading an image from flash memory Download activated T2xx_ODE x4i Downloading image from the FTP server 22 Links from IP Office 3 2 and higher Links can be connected to T3 IP Classic and T3 IP Comfort The T3 IP Compact does not have a link interface But it does have a headset socket It is possible to connect the same headsets there as at the links 23 Links from IP Office 3 2 and higher AEl Headset link View of the AEI Headset link AEI Headset Link AEI pin allocation AEI interface 6 pin Western jack XTEout Audio Output Telephone XTEin Audio Input Telephone XGndD Audio Ground YTEin Digital Input Telephone YGndD Digital Ground YTEout Digital Output Telephone 24 Headset Interface pin allocation Allocation is identical to the one with the headset link see below Connection options DSS modules can be connected to the AE socket These use the Y interface Further additional devices cannot be connected The X interface is not supported The headsets HSG 21 24 from Plantronics can be connected to the headset socket For more information on links and accessories please refer to the service manual T3 connected to IP Office Download Since the AEI headset link does not contain any software no d
23. cture with headset logged in If a headset link is connected the menu item Headset is displayed in the Main menu This is irrespective of whether a headset is connected or not After selecting this menu item via the OK key the display changes to the menu Settings gt Display Tones gt Acoustics Contrast The new menu items Headset off and Headset vol will be found here The headset can be activated via the menu item Headset off The headset volume is set via the menu item Headset vol The easiest way to activate and deactivate the headset is to assign a function key to Headset Download Since the headset link does not contain any software no download is necessary 28 Installation of the links Link installation is described in the installation instructions Links for Integral T3 T3 IP Safety information for link installation When a link is inserted the IP telephone must be completely isolated from the power supply 1 Unplug all existing connecting cables power supply LAN connecting cable 2 Insert link and connect any auxiliary equipment e g DSS module 3 Connect the power supply units 4 Plug the connecting cable into the T3 IP telephone 29 Technical data Technical data T3 IP links AEI Headset Headset a range for 0 C to 45 C operation Temperature range for 25 C to 70 2C storage transport Power consumption 0 5 W only AEI Approx 0 1 W interface
24. dit menu gt Network settings gt IP and Audit menu gt Network settings gt Subnet The IP and subnet address have to correspond to the network settings of the IP Office The IP address must not appear twice in the entire network If there are several gatekeepers in your network or GRQ messages do not reach the gatekeeper automatically you must also enter a default gatekeeper Audit menu gt Network settings gt Def gatekeeper If necessary you have to adjust the IP audio settings in the Audit menu Log in user Once the IP settings have been made a new user can be logged in User menu gt User administration gt Log in new user PIN The telephone number and the PIN are usually defined by the configuration tool of the IP Office the manager and the user is notified However it is also possible to enter a new telephone number a user telephone number is automatically created if the functions Create device list automatically and Create user automatically are activated in the manager under System gt H323 Gatekeeper A PIN is not mandatory 45 Commissioning options for an IP telephone Commissioning an IP telephone with DHCP If a DHCP server already exists in the company network it should be used If this is the case the DHCP server of the IP Office has to be switched off Configuring the IP Office using Manager Tool PC The PC on which the manager runs should have a fixed IP address similarly the IP Offic
25. e Note Automatic login and logout procedures can be modified via the manager What to do if start up fails There could be several reasons why cannot log in your telephone e No gatekeeper is found Enter a default gatekeeper or choose another gatekeeper from the gatekeeper list e The gatekeeper at which the telephone wants to log in does not accept your old telephone number and does not allocate a new one deactivated in IP Office Manager Delete your old telephone number using the Audit menu item Delete completely If necessary you must also disconnect the LAN connection and provide your telephone with a local power supply e The IP address of the telephone is already allocated in the LAN Change the IP address of the telephone or other device 48 Update the telephone software Options There are various ways to load new software onto an IP telephone 1 Via Revisor laptop a Connected to the IP telephone network b Via a direct connection to the IP telephone crosslink patch cable 2 Remotely via remote dial in to the IP telephone network The option is especially used by the Avaya helpdesk if a dial in into the company network is permitted 3 Manually direct from the IP telephone by boot list Prerequisites Tools The following conditions have to be fulfilled for a SW update e An FTP server has to be working in the IP telephone network There has to be a A special configuration file and b The new software
26. e On the Revisor laptop a The IP Phone Admin tool has to be installed or b You have to be able to access the Web terminal of each IP telephone via a Web browser Note When a cross link patch cable is used a plug in power supply must be connected to the remotely powered telephone PoL 49 Update the telephone software FTP server The FTP server has to have an IP address which can be reached from the IP telephone network It can run on the Revisor laptop or another PC in the IP telephone network The IP address does not have to be made known to the IP telephone if you are using the IP Phone Admin tool In all other cases the address must be made known to the IP telephone The setup and operation of an FTP server is not part of this document 50 Configuration file on the FTP server There has to be a suitable configuration file on the FTP server Via this file it is possible to determine a software which is then loaded into the IP telephone Structure of the configuration file The diagram shows an example structure of the configuration file 1 Line aa 7 Line a 8 Line PQRS La iG TUV 8 ara 79 Line 9 3 Configuration file column Pe oe OU L273 475 617 89 Pop pep sfiapisprei7fis igp2q2 22 2 3 3 0DE s 4q Yes ODE s 4 7181 9 4 5 6 ASClFConfiguration file max 1024 Byte ipphone_config txt 2 BIST I01D E s 40 B ISISH IS Key 0 Filen
27. e intervals Jitter buffers can usually offset runtime variations of up to 100 ms Larger variations cause the buffer to empty buffer underflow This can adversely affect the service to the 10 same extent as a packet loss As a result the network is required to limit packet losses in the data network and runtime variation greater than 100 ms to considerably less than 1 The jitter buffer can be set to Default e short If speech quality is adequate after the IP e normal telephone has been commissioned the e long default setting should not be changed e auto X TOS DiffServ parameters If you wish to modify the quality of service QoS of the voice packets you can configure the TOS Type of Service DiffServ Differentiated Services Architecture field in the IP header of the RTP voice packets This makes prioritization possible There are 7 bits to be set in the TOS field bit 0 to bit 6 Bits 0 to 5 represent the 6 DiffServ bits Bits 3 to 6 represent the TOS parameters bits Bit 7 of the TOS field cannot be set since it is not used by DiffServ nor as a TOS parameter bit Gateway A gateway is a node in the LAN that communicates with terminals in other networks The gateway transfers the data between the various networks If components in other networks are addressed through a gateway the IP Office system must know the gateway address 11 General explanations In the IP Office Separa
28. e itself The DHCP server in the IP Office must be deactivated or set to Dial in Settings at the IP telephone In the IP telephone use of the DHCP server has to be activated in the Audit menu Audit menu gt Use DHCP server If you have set this set to On the IP telephone performs out an automatic reset A new software is loaded if necessary depending on the DHCP statements The same rules apply for the default gatekeeper as for commissioning without DHCP 46 IP audio settings The IP audio settings can be adjusted to local conditions This is generally done by the network specialist He or she must determine the network and transmission quality This data is then used to decide e Which protocol to use G 711 if necessary a greater traffic load requires another Codec G 729 e Whether you want to receive small packets with little information but faster Whether you want to receive bigger packets with more information but more slowly A setting of 20ms for the packet size delay is strongly recommended e How to determine the jitter buffer depending on these points IP audio settings Jitter buffer short normal Action long auto Do not change Audio Codec priority list Prio1 Prion Codec G 711A Action G 711 u G 729 Delay Action 10 60 ms Delete priority TOS DiffServ parameters Bit 0 off off off B
29. e telephone If you have to replace an IP telephone follow the same procedure as for logging in a new telephone for the first time e You do not have to back up data e The IP address and gatekeeper address from the old telephone must be used e You must enter the previous call number when you log in Delete all bootline entries expanded Delete all The Delete all entries function can be configured to reset the Bootline to default values in addition to deleting customer data Unprinted keypad Alphabetic keypad The alphabetic keypad in T3 IP Comfort is unprinted However various templates which can be stuck onto the keypad are supplied with the telephone The desired key assignment can be set via the menu Settings gt Alphabetic keypad The options AZERTY QWERTZ and QWERTY assignment of the six left hand keys on the top row of letters are available 69 SNMP Simple Network Management Protocol SNMP Simple Network Management Protocol An SNMP agent is integrated into IP telephones This allows you to access telephone data via the SNMP protocol These data are organized using the MIB Management Information Base tree structure The SNMP agent from WindManage SNMP is integrated into the IP phone This agent e Implements the SNMP protocol completely e Saves and retrieves data from the MIB e Can signal incoming events to the manager e Receives packets from an NMS via the UDP level of a network connection e Accepts a rec
30. eeeeeeeeeeeeeeeeaeeeeeeeeeeeaeeeseaeeeseaeeeeeeesseeeeeeseeeeteas 2 Remote GOwmnlOas si isSyeecpeneleee E T 3 Download via DOOt list isare nupi get candy dees nana AoE aa siden Web terminal s cesseeeees Releasing and blocking gt Accessing Webi fOrmmimals c sntestiececersecseieuncostestapeisncebatasstesicgesticprszets epcepoidsanteceetonisiepadioass Log Offise eetis eesti ea E AAE e esp ages apeabebe dete faves A EA AES Sending data to the IP telephone siinne eaa ee a a ee aa a anart 63 Available IP functions eeeee 64 IP Phone Admin seccceseceeeeseeeeeeseeeeeeeeeeeeseeeesees 66 Software update with the IP Phone Admin tool c ccccccceseeeeceeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeaeesieeeee 66 Features accsiecccgtsre E E ada cea niinads a ivieey added et 68 Changing the telephone cece eeeeceeseeseeeeeeeeeeeseneeaeseeeeeseeeeaesaeeeaeeaeeaeesaesaeeeaeeaeesaesaeeeeeeaeeneseasenes 69 Delete all bootline entries expanded Delete all cccceeceeeeeeeeeeeeeneeeteeeeeeeeeeesesaeeeteeeeeeteeeeeees 69 Unprinted keypad Alphabetic keypad ce ee cece eeeeeseeeseeeeaeseeeeeeaeseaeeseeeseseeseaeeseeesaeeneeeaes 69 SNMP Simple Network Management Protocol 70 Releasing or blocking SNMP feature 72 Abbreviations c cccsseessseeeeeseeeeeseee 73 WON oon sno E E eee facacnet aed e ea cet ees ce ra ET E E ecu debe E E E 74 FOR YOUN NOTES oi vices eadecesa
31. eived packet decodes it and translates it from ASN 1 into a C structure e This structure is executed and a response generated This response is coded and packed in ASN 1 e The packet is then returned to the NMS via the UDP connection The definitions of the MIB correspond to the SMI standard RFC 1155 MIB I and MIB II are defined in RFC 1156 and RFC 1213 The IP phone does not however support the MIB II standard Specific objects are defined in a private Tenovis MIB and made available These objects have read only access They are listed in the following table Limitations are due to chip hardware The SNMP agent in the telephone can be accessed using various tools HP OpenView for example Each tool has its own way of displaying the telephone data obtained d IP LAN PC Phone Objects Description telephone port port port Access The time in minutes since systemUpTime the network management X Read portion of the system was last re initialized The textual identification of the contact person for this SystemContact managed node together with x Read information on how to contact this person An administratively assigned systemName name for this managed node x j VLAN Settings Hardware T8300U only VLAN ID Hardware T8300U only x Read Priority Hardware T8300U only Xx Read Name Hardware T8300U only x Read 70 Port Settings Current bandwidth in Mbits
32. er generates of 160 bytes of user data Nominal Data Rate bits s x Delay ms 64000 x 20 Ea eRe eee OR Ee ee E E 160 8 bits byte x 1000 ms s 8 x 1000 240 bytes of user data are sent every 30 ms at a delay time of 30 ms Increasing the delay reduces the required bandwidth because the ratio of management data to user data is less However the voice quality is reduced because the recipient obtains the information later Jitter There should be a constant time interval between the arrival of each speech packet at the receiver Network topology could cause the packets to arrive later however This variation is known as inter arrival time or jitter Jitter buffer Using the management data contained in the RTP header the jitter buffer e corrects the time interval between received packets e corrects the sequence of received packets e detects packets received twice e initiates algorithms in the event of packet loss The packet loss rate in any given time interval should be lower than 1 This requires network specialists The transfer process selected for the IP telephone on the Ethernet is an asynchronous data transfer process The voice data transferred via the network should be heard synchronously however A jitter buffer is installed as the link between asynchronous data transfer and synchronous listening The jitter buffer temporarily stores the arriving data packets so that they can be transferred to end users at constant tim
33. er of RTP packets which were sent Octets count Quantity in bytes of the voice data which was sent SSRC report block Synchronization source identifier of the source for which the report is determined Fraction lost Fraction of RTP packets not received Cum no of packets lost The number of RTP packets lost during the connection Highest seq No Rx Report block info Interarrival jitter Variance in the arrival times of the RTP packets Max interarrival time Max time in ms of intervals at which RTP packets arrive at the IP telephone Time in ms which an IP frame requires to be transmitted to the Round trip delay called station and back Textual presentation of the name of the sender of the RTCP report for the IP telephone For example Cname Tenovis_IPPhone_4711 192 168 123 15 41 Menus of the IP telephone Note e Individual data can be missing depending on the controller chip being used RTCP data for a call are only recorded if at least three RTCP reports have been sent A date and time are entered in the timestamp field of the RTCP trace These are reset to 01 01 70 00 00 00 every time the terminal is reset The call number of the subscriber is not shown in the RTCP journal The IP address of the IP Office is specified in the name field The FTP server parameters can be configured and switched in the phone The calculation of the time dependent RTCP log da
34. etwork settings IP address 192 168 0 1 Subnet 255 255 255 000 Gateway 0 0 0 0 Menus of the IP telephone Def Gatekeeper 0 0 0 0 Gatekeeper 10 19 9 66 MAC address 00 07 3b 00 0c 4e Bit rate LAN PC auto auto 10 Mbit Do not change Test mode For laboratory development Delete all entries Deletion takes place without any further security prompts Gatekeeper list user defaults Web browser reset to the default Web browser blocked Telephone ID Hardware type Reference no Boot Loader Software Date loaded Protocol BZT approval Serial number MAC address Supplier Service class Extras Color Memory Languages Service Hardware revision 1st Installation Server port numbers CTI HTTP RAS registration RTP RTCP RTCP FTP server 38 Port settings VLAN settings VLAN 1 VLAN 4 LAN port Duplex mode Auto Bit rate Auto PC port Duplex mode Auto Bit rate Auto AEC handset on off Do not change Sidetone level Only for T3 IP Compact or if a link has been plugged in Delete Bootline entries Deletion takes place without any further security prompts Telephone name IP address subnet mask Gateway IP address FTP
35. ftware version T233_O0DE s4i E g Boot Loader version B02 01 E g Call number 51 Bootline Registration amp Admission IP Audio Settings VLAN settings Telephone ID Server port number configuration RTCP settings RTCP journal LAN statistics Send data Cancel The following windows can be called from the Main menu e Bootline Selection e Registration amp Admission e P Audio Settings e VLAN settings e Telephone ID e Server port number configuration e RTOP settings Display of when connection established Status Status Status Status Status Status Status e g e g e g Data unchanged e g e g e g MAC address Software version Boot Loader version Number DSP versions Data unchanged Data unchanged Data unchanged Data unchanged Data unchanged e g Data unchanged Status Cannot be changed Status Cannot be changed 59 Web terminal e RTCP journal e LAN statistics On the following pages there are overviews of these windows Web terminal Bootline v DHCP Audit menu Use DHCP Server Boot list Telephone name IP address Audit menu Network settings Subnet mask Audit menu Network settings Gateway IP address optional Audit menu Network settings FTP server IP address FTP user name Boot Download area FTP passw
36. ink if one is present If you are using a switch or another power supply component in your network which supports Power over LAN the power supply unit is not required 40 V DC max 150 mA i a Reference number a 4 999 086 800 Plugin mans un Supplies telephone Lipide and IIPS possibly 1 link 7 GND 8 40 V b Remote Power over LAN PoL The telephone is supplied with power via two unused wires of the LAN cable this is only possible if these wires run without interruptions throughout the installation Detection and power supply in accordance with current standard 802 3a f midspan Max range 100 m with Cat 5 cable 26AWG same as transmission range acc to IEEE802 3u 19 T3 IP telephone cabling 1 TD Transmit Data 2 TD Transmit Data 3 RD Receive Data 6 RD Receive Data 8 7 f6 s a s a 4 and 5 GND i RD ADs TDs 7 and 8 48 V DC aw m m 35 57 V c Remote power supply via the LAN PoL with phantom power supply The telephone is supplied with power using the signal wires in the LAN cable This is also possible with 2 pair cables Max range 100
37. is described in the service manual T3 connected to IP Office e The User menu which can only be accessed when the telephone is not registered e The Audit menu which is accessible via a PIN number from the user menu User menu Gatekeeper list Gatekeeper 1 to 9 Mirror of entries in the Audit menu Cannot be changed Network settings IP address Gateway Shows a list of the network settings Def Gatekeeper entered in the Audit menu Cannot be changed Gatekeeper MAC address Security Web browser free If the phone is set to blocked free Web browser Do not change can be viewed Change PIN Old PIN New PIN Phone identification Re enter PIN CTI application Login mode Delete login Switch language Deutsch English Fran ais Italiano Espa ol Nederlands Magyar User interface language Slovensko Polski Cesky Russian Do not change 35 Menus of the IP telephone Send PING IP adaress Checks whether the IP address can be Def Gatekeeper reached FTP server User administration Number PIN Enter new user The User menu is a local menu It can only be accessed when the telephone is not registered It is not sufficient to just log out the telephone via Hot Desking Note You can view the IP settings on the Web terminal via the Boot Line menu item without having to l
38. it 3 on off off off Before useful communication the IP telephone and IP Office discuss which shared Codec to use Setting of the Codec on the IP Office side occurs via the manager The Codec is selected according to the following rules e The Codec set in the manager is always used if it appears in the Prio list of the IP telephone e The Codec set under Prio 1 in the IP telephone is used for the manager setting autodetect or for a Codec unknown to the IP telephone Note It is recommended not to change the Codec default setting in the IP telephone and to set the desired Codec in the manager 47 Commissioning options for an IP telephone IP telephone logging out logging in again Hot Desking The telephone remains registered when you log out Once you are logged out the user NoUser occupies the telephone Further internal calls can be carried out from this telephone If you wish to cancel the connection to the gatekeeper IP Office you have to delete the registration Log out user from the telephone Menu gt Logout Log in user Menu gt Login A PIN is required for the login You can occupy each external telephone which is registered via a login Hot Desking The previous user is then automatically logged out Your login at another telephone is also deleted When you log out at the occupied telephone the previous user is logged in again and you are logged in again at your original telephon
39. lephone accepts this data and carries out a subsequent reset Changed default data is reset to the default setting For example Security Web browser free is reset to blocked 63 Web terminal Available IP functions Function User menu Audit menu Bootline Phone IP address r w Subnet mask r w Gateway IP r w FTP Server IP r w FTP Username r w FTP Password r w Filename r w Bit rate on the LAN r w x Phone Name r w Bootlist on off r w x DHCP on off r w Registration amp Default Gatekeeper IP r w Admission Gatekeepers list r w IP Audio Jitter buffer size r w Settings Codec Prio 1 3 r w Delay 1 3 r w DiffServ TOS Bits r w x LAN statistics statistical values of the Ethernet controller r x Telephone ID Serial number r w x Hardware version r w X Reference no r w x Additional device r w x Date loaded r w x Protocol r w x BZT approval r w x Supplier r w x Service class r w x Color r w x Memory r w x Service date r w x Hardware change r w x 1st Installation r w x Software type r w x Hardware type r w x Block Web terminal from further access Call number display MAC address display 64 Software version display Boot Loader version display Integrated Show Configure Duplex r w x switch half f
40. m with Cat 5 cable 26 AWG same as transmission range acc to IEEE802 3u Detection and power supply in accordance with current standard 802 3a f endspan solution Phantom power supply 1 TD Transmit Data 2 TD Transmit Data 3 RD Receive Data 6 RD Receive Data Phantom power supply 1 and 2 48 V DC 35 57 V 3 and 6 GND 20 Power class All T3 IP telephones have Power class detection This enables a suitable switch or another power supply component to detect how much power each IP telephone requires The classes are defined as follows e Class 0 undefined max 15 4 W per port e Class 1 up to 4 W per port e Class 2 up to 7 W per port e Class 3 up to 15 4 W per port The telephones T3 IP Classic and T3 IP Comfort are allocated to power class 2 and the IP Compact to power class 1 21 T3 IP telephone cabling Displays during commissioning The T3 IP telephone shows various messages on the display during start up These let you know what is happening and may also notify you about errors For information on how to proceed if the start up fails please refer to the chapter What to do if start up fails page 48 Message text Meaning bootloader B02 xx Start message with Boot Loader version information hardw
41. ne which software is to be loaded into the IP telephone After pressing the corresponding number key the software located next to this number is loaded into the IP telephone The key loads the default software ik 2 3 4 Disconnect the IP telephone from its power supply Press and hold the key or a number key e g 3 Reconnect the power supply unit or LAN plug Release the key once Download activated appears on the display The desired software is loaded into the IP telephone Note If a software download is locally started on a T3 IP telephone without software or with Stimulus software then the message Download Demand is displayed for about 3 minutes the telephone is waiting for a message from the PBX system You can interrupt this wait time if you press the upper right function key After the software has been loaded the boot list is automatically reset to off The next time an individual software program is loaded the boot list must be set to on again 55 Update the telephone software Software download if the software is faulty or incorrect Theoretical background An IP telephone with multi platform software can retain three different software images in its flash memory at the same time Each image resides in a separate boot loader area One of the areas is activated By default the software is booted from this area The factory determines which boot loader area is active at the time of delive
42. nt to port e Specify or change priority of frames IEEE 802 1p to the LAN and PC port The integrated switch is part of the controller chip being used It is not possible to reset the IP telephone and switch separately Inter switch protocols such as CISCO s proprietary protocol are not supported To ensure that the VLAN settings in the IP telephone network are functioning all the connected network components have to support VLAN functionality and be configured accordingly The connected PC does not require a specific configuration Note e Cascading i e connecting one IP telephone to the PC port of another IP telephone is not supported e An IP telephone reset also disrupts the existing IP connections of a connected PC e f you press and hold the OK key when connecting the IP telephone to the power supply the telephone immediately jumps to the configuration settings of the VLAN after requesting the audit password 44 Commissioning options for an IP telephone Commissioning options without DHCP An IP telephone can also be commissioned without DHCP server Then you have to manually allocate an IP address and subnet mask for the telephone Basic conditions The Web browser can be enabled or blocked The boot list and DHCP server are switched off Carry out IP setting Without a DHCP server the IP addresses and subnet mask have to be allocated manually The settings are carried out in the following menus Au
43. og out your telephone first Delete registration of the telephone in the IP Office 1st Option 1 Unplug the power supply of the IP telephone mains plug or for Power over LAN the LAN plug 2 Press and hold the star key 3 Reconnect the telephone via the mains or LAN plug 4 Release the star key when the idle display appears 2nd Option 1 Press the menu key in the idle display 2 Enter 1590 The IP telephone is no longer registered You can call the User menu menu key or the Audit menu press the menu key and then enter the audit PIN number 36 Audit menu Boot list on Download via number keys possible off def Download via number keys not possible Do not change Use DHCP Server on Log in via DHCP off def Log in manually Do not change IP audio settings Jitter buffer short normal Physical size of long the jitter buffer automatic Do not change Audio Codec priority list Prio1 Prio 3 See G 711A Codec G 711p General explanations nan G 729A Priority 1 must be 10ms set on G 711 Codec and Delay 60ms IP audio settings Delete priority TOS DiffServ parameters Bit 0 off Bit 1 off Bit 2 off Bit 3 on Bit 4 off Bit 5 off Bit 6 off Gatekeeper list Create new entry max 1 9 Name Company 1 IP address 10 19 9 66 Save entry N
44. ord Delete Accept Last settings Default Gatekeeper Audit menu Network settings 143 1 56 111 Gatekeeper List Audit menu Gatekeeper list E g GK 10 19 8 74 Data is accepted in the web terminal Selection The original data is applied Web terminal Telephone ID Display of data as in the Audit menu Web terminal Server port numbers HTTP RTP RAS registration CTI Accept Last settings FTP server IP address Username Password Default file name Accept Last settings E g 1722 E g 5050 E g 32000 Selection Web terminal RTCP settings RTCP on Save on FTP server Save the RTCP data E g 0 0 0 0 E g Selection 62 Web terminal RTCP journal List of calls made Associated RTCP data Web terminal LAN statistics Display of messages Log Off You log out of the Web terminal by clicking on Cancel in the main window If you have not carried out an entry in the Web terminal for 5 minutes you will receive a message that the Web terminal will automatically shut down after one minute Each entry resets both timers Sending data to the IP telephone Data entered into the Web terminal is sent to the IP telephone after actuating the Send data button in the Main menu The IP te
45. ord of the IP telephone Boot file name Accept Selection Last settings v DHCP server active If activated older software versions can be loaded from the directory Default Not activated E g Tenovis_IPT E g 192 168 0 1 E g 255 255 255 0 0 0 0 0 E g 192 168 0 2 E g tenovis E g ipphone E g ipphone_config txt 60 Tenovis Web terminal IP Audio Settings Jitter buffer size Audit menu IP audio settings Jitter Buffer Priority 1 Audit menu IP audio settings Audio Codec priority list Priority 2 Audit menu IP audio settings Audio Codec priority list Priority 3 Audit menu IP audio settings Audio Codec priority list TOS DiffServ parameters Accept Selection Last settings automatic short long normal Codec Delay ms G 711A G 711p G 729A none 10 20 30 40 Codec 50 60 Delay ms G 711A G 711p G 729A none 10 20 30 Codec ms G 711A G 711p G 729A none Bit 0 off Bit 1 off Bit 2 off 61 Web terminal Web terminal Registration amp Admission IP address Name IP address Adding a w
46. ownload is necessary 25 Links from IP Office 3 2 and higher Headset link This link can be used to connect the headsets HSG 21 24 from Plantronics The setting options for a headset via the headset link are summarized in a menu Front and rear view of the headset link The headset link has one interface the headset interface Headset Lin The headset interface of the headset link Headset jack 26 Connect the headset to the headset link or the AEI headset link HSG 21 HSG22 HSG23 HSG24 4 999 077 349 Only headsets HSG 21 22 23 and 24 may be connected Connection to the headset socket of the headset link is only possible via a spiral cable WE4 on QD Quick Disconnect reference number 4 999 077 349 The cable is supplied with the HSG module 2 and can be used if required 27 Links from IP Office 3 2 and higher Using a headset A headset can be connected by means of the handset connector at the headset interface of a link or directly to the headset socket of the T3 IP Compact The telephone cannot determine whether a headset is plugged in or not Therefore you have to log it in at the telephone see user manual T3 IP Note e After unplugging the headset the user has to log it out from the telephone if the telephone is to be used without the headset e The headset interfaces in the links and in the T3 IP Compact have the same functions Menu stru
47. packets sent and received This feedback allows the system administrator to manually adapt to network conditions the data stream generated by them for example by reducing the data rate in the case of a poor QoS and to locate faults To do so RTCP periodically transmits so called sender reports SR and receiver reports RR The reports received are saved for statistical purposes For more detailed information about RTCP RTP A Transport Protocol for Real Time Applications RFC 1889 January 1996 Activation of RTCP and the associated logging can be set in the Audit menu Logging occurs on an FTP server The data is filed there in csv format Note An FTP server address for logging must previously be entered in the Web terminal Evaluating the csv log file Every RTCP report received or sent is documented on a separate line The values from the reports are shown in hexadecimal format The individual data are separated by semicolons in the file Version Logging version Time stamp Time stamp DD MM YYYY SS Direction Received sent RTCP report RX TX Report type Packet type type of report according to RFC 1889 SSRC source Synchronization source identifier of the sender NTP time sec Sender information NTP time stamp 64 bit time indication when the report was NTP time frac sent Time stamp when the packet which corresponds to the RTP RTP time stamp time stamp was sent Packets count Numb
48. phones 11 12 and 13 must have entered the gateway address of their network Network Building A e IP telephones 11 12 and 13 must have entered the gatekeeper address of their IP Office IP Office is located in Network Building A 13 General explanations WL I Router Gateway Building B IP Address Gateway 10 10 9 77 Network connection Router Gateway Building A IP Address Gateway 10 10 8 88 IP Addess Tn 11 10 10 8 96 IP Address 10 10 8 88 IP Address 10 10 8 74 IP Address Tin 10 10 8 97 IP Address 10 10 8 88 IP Address 10 10 8 74 10 10 9 99 IP Address 10 10 9 77 IP Address 10 10 8 74 P Addess Tin 10 10 8 98 IP Address 10 10 8 88 IP Address 10 10 8 74 IP Address Gateway IP Office 10 10 8 88 IP Address 10 10 8 74 14 Gatekeeper The IP Office has gatekeeper functionality The IP telephones are logged in at the gatekeeper If there are several gatekeepers in an IP network ensure that the associated address is entered in the default gatekeeper entry of the IP telephone Media streaming VCM The entire telephone data traffic via the gatekeeper central media streaming occurs at the IP Office 4 0 A direct data connection between two IP telephones decentralized media streaming to provide relief for the gatekeeper is not supported The internal link will be looped through via a RTP relay function in the IP Office without
49. rapid flashing 500 ms off Cause Boot Loader can no longer function properly corrupted data in the flash memory Remedy Do not interrupt power supply start Boot Loader update procedure again 67 IP Phone Admin Features The following table describes the functions that are supported when using an IP telephone Function Automatic software update of several phones Manual software update of several phones no Boot Loader update of several phones Display of the software and Boot Loader version numbers of several phones Display and export of the LAN statistics of several phones Display and export of the MAC addresses of several phones DSP Reset Definition of file extension for KuDa and TeBu files no Loading IP list from SQL database Configuration of columns to be displayed Selection of the FTP server type to be used Sorting of the displayed table Automatic scheduled software update No No time available on the phone Automatic reset of several phones X Manual reset of individual phones Display Editing of switch settings Display Editing of VLAN settings Display Definition of port numbers RTCP journal displays Convert RTCP journal into cvs Excel format x x x x x x Show status of the last FTP access 1 select Microsoft FTP server for operation on IP Office 68 Changing th
50. ry to the customer The active boot loader area can be identified using the Admin tool In exceptional cases it can also be manually selected at the telephone using the keys refer to page 55 for the procedure Key Boot loader area 1 Default Tunnel software for 155 Key Boot loader area 2 Default Tunnel software for 15 IP Office The third boot loader area is intended for factory software It is not accessible via the Admin tool Commissioning with emergency download Emergency download of the software If the software stored in the active boot loader area is damaged and the IP telephone can no longer be operated No software loaded in display a software download with default parameters can be activated To do this the download is started while pressing and holding down the Clear key instead of a number or key as described on page 25 The procedure is as follows 1 The IP telephone loads the configuration file from the FTP server All the default settings from production are used If the format of the configuration file is correct it will be saved in the flash memory The FTP server must have the IP address 192 168 0 2 and the subnet mask 255 255 255 0 2 The IP telephone once again sets up connection with the FTP server and loads the software file Note e Ifthe software is damaged another working image of another boot loader area will not be started automatically e After downloading the software the I
51. sceseasecsscatecnesscdvaadsexonsiaiseisnesecnennasescioaodsenssadsseccueauscstacieudcvneaseausdudsassedenaneutel 76 Introduction Introduction This document is intended as a supplement to Service Manual T3 connected to IP Office It describes the processes necessary to commission the IP telephone for operation in a data network When in operation the IP telephone has the same functionality as a T3 ISDN telephone connected to IP Office Configurations except via the IP telephone menus can be carried out via the Web terminal the IP Phone Admin tool or the IP Office manager General explanations Basic information about IP telephones can be found in the Service Manual T3 IP connected to Integral 5 order number 4 999 105 974 That manual provides basic information about DHCP MAC addresses IP addresses Subnet masks and FTP How does the IP telephone communicate with the IP Office Communication between an ISDN terminal and the IP Office e The configuration data for example to establish and disconnect a connection e g setup are transferred to from the system in the D channel of layer 3 e The voice data are sent via the B channel Communication between an IP telephone and the IP Office The D and B channel information typical of ISDN applications also exists here However because there is no ISDN connection the ISDN data must be sent to the recipient in a different way Basically the IP phone and the I
52. ta in the IP telephone is triggered after 10 ms For operation in an IP Office the value 20 ms is strongly recommended because of the RTP relay function IP audio settings page 40 42 Portoverview The following table shows all servers operating in the T3 IP telephone and the ports they use Server Assigned port number default DHCP client 8 CTI 32000 HTTP TCP port 80 RAS registration 5050 RTP 1722 SNMP UDP port 161 RTCP 1723 Maintenance server 35000 Settable port numbers It is possible to configure the port numbers using e The user interface Audit menu in functional mode e The Web terminal e The Admin tool IP Phone Admin The ports of the following servers can be configured e CTI e HTTP e RAS e RTP Menus of the IP telephone Switching functionality and VLAN configuration It is possible to configure the switch using e The user interface Audit menu in functional mode e The Web terminal e The Admin tool The following switch parameters can be configured e Speed for LAN and PC port 10 100 Mbit and automatic e Duplex for LAN and PC port half full and automatic e _Interport VLAN configuration Up to four VLANs can be configured Configuration is possible using e The user interface Audit menu in functional mode e The Web terminal e The Admin tool The following VLAN parameters can be configured e VLAN ID for max of four VLANs e VLAN assignme
53. te network If an IP Office together with the associated equipment is connected to a separate network no gateway address is required Only the gatekeeper address of the IP Office must be noted in the IP telephone Example 16 subscribers IP Address Tin 16 10 19 8 99 IP Address Gateway None IP Address Gatekeeper 10 19 8 74 IP Office IP Address 10 19 8 74 Gatekeeper 12 2 networks IP telephones of one IP Office distributed on both networks IP telephone 14 in Building B The following must be noted IP telephone 14 cannot be logged in via the IP Office DHCP Login has to be carried out manually see Commissioning an IP telephone Alternatively The IP telephone can be logged in with DHCP with certain router configurations To achieve this a DHCP relay agent has to run on the router This DHCP relay agent has to react to the DHCP broadcast of the IP telephone collect the IP address from the DHCP server and forward it to the IP telephone IP telephone 14 must have entered the gateway address of its network Network Building B IP telephone 14 must have entered the gatekeeper address of its IP Office IP Office located in Network Building A IP telephones 11 12 13 in Building A The following must be noted e IP telephones 11 12 13 can be logged in via DHCP if the DHCP server on the IP Office is not active Login has to be carried out manually see Commissioning an IP telephone e IP tele
54. ull automatic Show Configure speed r w x 10 100 Automatic VLAN Show Configure ID r w x Show Configure priority r w xX Show Configure VLAN port allocation r w X LAN PC port Duplex r w x configuration Bitrate ci DSP Display of DSP software version r Display of DSP parameter set version r DSP API Version r Module Parameter version module r RTCP settings FTP server IP address r w x User name r w X Password r w X Default file name r w x RTCP on r w X Save on FTP server r w X RTCP Journal Journal data and associated RTCP data r x CTI r w x Server port HTTP r w Xx number RAS r w x configuration RTP r w x 65 IP Phone Admin IP Phone Admin This tool makes it easier to commission several IP telephones simultaneously makes it possible to monitor statistical values and allows fast port configuration of the installed switches and the VLAN allocation A detailed description of all the functions of this tool can be found in the corresponding operating instructions Software update with the IP Phone Admin tool IP Phone Admin can run remotely on a service PC or on a Revisor laptop in the IP telephone network The software update can be carried out in various ways Software update This automatically updates the telephone software The tool requests the address of the FTP server and the access data Once the telephone has obtained the update trigger the software is loaded after a short delay Once the FTP server par
55. using VCM channels When making a connection the VCM channels of the IP Office are always needed however even if both IP telephones use the same Codec External connections connections with different Codecs or connections to non IP telephones always need VCM channels 15 T3 IP telephone connections T3 IP telephone connections 1 Cable routing 5 PC 2 Connector socket 6 Socket for connection of links for power supply not T3 IP Compact Handset connecting socket 7 Network connection Microphone opening 8 Display The T3 IP Compact has a socket for direct connection of a headset below sockets 5 and 7 It is not equipped with a link connecting socket T3 IP telephone cabling Ga The IP telephone is connected to the network via its LAN socket A PC can be connected using the PC socket The PC then behaves as if it were directly connected with the data network The plug in mains unit is connected to the mains unit socket Note The plug in mains unit is not supplied with the IP telephone and must be ordered separately Only the plug in power supply unit with reference number 4 999 086 800 may be used The handset is attached via in the handset socket Information about connecting Links can be found in the chapter AEI Headset Link 17 T3 IP telephone cabling
Download Pdf Manuals
Related Search