Home

SIP Extension Support

1. 5 Set the fields to match the IP Office configuration settings are indicated above 6 In the Domain Proxy section enable Register with domain and receive incoming calls and select domain 7 When completed click on OK Enabled Acct Domain Username Display Name ee 192 168 42 1 default Remove Properties Make Default 8 Ensure the the account is Enabled 9 Click Close The X Lite client will now attempt to register with the IP Office The success or failure of that process will be displayed by the client 10 If left with its default configuration then on calls from an IP Office DS extension to the X Lite client the speech from the client will not be heard The solution is to either configure the client with a single audio codec 29 or to perform the following process Third Party SIP Extension Installation Notes Page 27 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com a Dial 7469 and select call The Advanced Options menu is displayed Advanced Options a X Filter 4oply Filter Clear Filter Option Mame Valle a audio aecimanual_ offset 0 audio agcidesired _level 1500 audio concealment enabled 1 audiosheadset section desc 0 audio headset aec_enabled audio headset audio in_agc_enabled audio headset audio_in_device 1 1 default wave ini audio panictincrease amount if below in_ milliseconds 10 4 ve b Enter honor
2. means a single stand alone computing device Server means a Designated Processor that hosts a software application to be accessed by multiple users Instance means a single copy of the Software executing at a particular time i on one physical machine or ii on one deployed software virtual machine VM or similar deployment Designated System s License DS End User may install and use each copy or an Instance of the Software only on a number of Designated Processors up to the number indicated in the order Avaya may require the Designated Processor s to be identified in the order by type serial number feature key Instance location or other specific designation or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose Concurrent User License CU End User may install and use the Software on multiple Designated Processors or one or more Servers so long as only the licensed number of Units are accessing and using the Software at any given time A Unit means the unit on which Avaya at its sole discretion bases the pricing of its licenses and can be without limitation an agent port or user an e mail or voice mail account in the name of a person or corporate function e g webmaster or helpdesk or a directory entry in the administrative database utilized by the Software that permits one user to interface with the Software Units may be linked to a specific
3. Comments on this document infodev avaya com Key Programming The AAstra phones have a range of programmable keys that can be used to activate phone functions or to speed dial numbers To use these to activate IP Office functions the key must be configured to speed dial an IP Office short code 1 Login to the phone and select Programmable Keys Status system Information Operation User Password Programmable Keys Directory Reset Basic Settings Preferences Call Forward Advanced Settings Network Global SIP Line 1 Line 2 Line 3 2 In the example above Programmable Keys Configuration Key Hard Key 1 Hard Key 2 Hard Key 3 Hard Key 4 Hard Key 5 Hard Key 6 Hard Key 7 BLF List URI Save Settings Type speeddial do not disturb w speeddial speeddial speeddial AONE none w es Yes Essa Value T g ETEF 30 Line kaii 4 v J al 4 e The first button on the side of the phone has been made a voicemail button by setting it to speed dial the default IP Office short code for voicemail access e The second button is the phones own Do Not Disturb function Therefore when used it will not be reflected in the users DND status on the IP Office system e The third and fourth buttons are set to use the IP Office default short codes for parking and unparking a call from park slot 1 on the IP Office system The phones own Park function doe
4. Extension Email Address e Name If the SIP extension is set to Force Authorization the default this field is used as the Authorization Name that must be set in the SIP device s configuration e Extension This should match the SIP ID of the SIP device and the Base Extension setting of the SIP extension in the IP Office configuration 2 Select the Telephony Supervisor Settings tab Menu Programming Mobility Group Membership Personal Directory ShortCodes Source Numbers Telephony Voice Recording Button Programming Call Settings Call Log Login Code E Force Login Confirm Login Code Login Idle Period secs E Force Account Code Status on No Answer Logged On No change E Outgoing Call Bar E Inhibit Off Switch Forward Transfer E Can Intrude Reset Longest Idle Time All Calls Cannot be Intruded E Can Trace Calls O External Incoming e Login Code If the SIP extension is set to Force Authorization the default this field is used as the Authorization Password that must be set in the SIP device s configuration Third Party SIP Extension Installation Notes Page 16 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com IP Office SIP Extensions SIP User Settings 1 5 Allowing SIP Extn User Auto Creation The IP Office system can be set to automatically create extension and user entries in its own configuration as each SI
5. O RAB SIP4420 O Cases OE E TEL ses nd UU oS O TEL Final Route L O RAB3 Final Map F Fl Te No Reroute on wrong No C O RAB4 Verify CGPN F O TELS Interworking QSIG_SIP C O RABS O ew Rerouting as Deflection O TELS O ew Routing on Diverting No C O RABE O Gw3 Force enblock E TELT GW4 a L O RAB O ews Disable Echo Canceler F TELS O ewe Call Counter Doo ddm O O RABS F TEST C TONE O HTP E ECHO C SIP1 O SP2 Fl SP3 SIP4 OK Cancel Apply Help 11 Click OK Click on the next to the newly added route This time selecting the check box for the same RAB entry and in the drop down list selecting the TEL entry Click OK 12 The Routes form should show the routes just added The b indicates the Force enblock setting of the outgoing dialing from the phone attached to the TEL1 port General Interfaces SIP GK Routes CDRO CDRI Calls admin Help General ip c From To Counter CGPN Maps B TEL1 SIP4420 5 gt RAB1 SIP4420 b E RAB1 SIP4420 5 gt TEL1 SIP4420 13 To edit an existing route click on the arrow just before the To column B If installed using extension and user auto creation check the settings of the IP Office SIP extension and user created by the SIP devices registration C Make test calls from and to the SIP device D If not installing any further SIP devices Disable Auto Create Extn User if it is enabled Third Party SIP E
6. e Re invite Supported If the SIP device is able to receive REINVITE messages select this option e Codec Lockdown In response to a SIP offer with a list of codecs supported some SIP user agents supply an answer that also lists multiple codecs This means that the user agent may switch to any of those codecs during the session without further negotiation The system does not support multiple concurrent codecs for a session so loss of speech path will occur if the codec is changed during the session If Codec Lockdown is enabled when the system receives an SDP answer with more than one codec from the list of offered codecs it sends an extra re INVITE using just a single codec from the list and resubmits a new SDP offer with just the single chosen codec e Allow Direct Media Path This settings controls whether IP calls must be routed via the system or can be routed alternately if possible within the network structure If enabled IP calls can take routes other than through the system This removes the need for a voice compression channel Both ends of the calls must support Direct Media and be using the Same protocol H 323 or SIP Enabling this option may cause some vendors problems with changing the media path mid call If disabled or not supported at on one end of the call the call is routed via the system RTP relay support allows calls between devices using the same audio codec to not require a voice compression channel To customize the exte
7. 294 W Framesize ms Silence Compression Exclusive Local Network Coder GT11A Framesize ms Silence Compression _ Enable T 38 Enable SRTP No DTMF Detection C MOH Mode OK Cancel Apply Delete Help 7 Click OK General Interfaces SIP GK Routes CDRO CDRI Calls admin Help General IP Interface CGPN In CDPN In CGPN Out CDPN Out State Alias Registration TEL1 SIP4420 Up 4420 135 64 181 220 TEL2 SIP4421 Up LDAP TEL3 SIP4422 Up TEL1 TEL4 SIP4423 Up wet TELS SIP4424 Up ee TELG SIP4425 Up TEL4 TEL7 SIP4426 Up TELS TEL8 SIP4427 Up TEL6 TEST TEL TONE TEL8 HTTP a 8 Select Routes General Interfaces SIP GK Routes CDRO CDR1 Calls admin Help General IP ETHO t From To Counter CGPN Maps 9 Two new routes are needed one for dialing from the phone attached to the TEL port and one for incoming calls to the SIP account registered with the TEL port Third Party SIP Extension Installation Notes Page 33 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com 10 Click on the top left icon For the source select the checkbox for the TEL port just configured For the destination use the drop down list to select the matching RAB entry Ensure that Force enblock is selected This applies a 4 second timeout for dialing before the number dialed is sent to the destination Description Disable TEL1 SIP4420 CO Es RABI SIP AA20 lv
8. Call Transfer Version 5 WAN Session Timer Version o EE Create new session after redirect 7 Call Router H 323 Detect NAT Address SIP Alternate Contact Address User Defined IP Address VoIP Profiles Tone Profiles SIP Profile default PSTN Profiles are VoIP Profile default Ethernet Apply FXS e Ensure that the Domain field is empty and the check box not selected e Enable the check box for Default Server Outbound Proxy and select Set always the actual Registrar as Default Server e Click Apply Third Party SIP Extension Installation Notes Page 23 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com 6 Select the Registration and Authentication tab 192 165 1 1 Telephony SIP Gateway sip 5emice default Home Import Export Configuration Bee Gee eee ies tite System LAM LAM Settings IP Address f Ignore redirection of Registrar 192 168 42 1 Host 5060 Port Register via Default Server Network Registrar m IP ONS Register to redirected Registrar Host Fort NAT NAPT E ACL Registration Lifetime 300 seconds Qos eam Apply DynDNs DHCP Server WAN Users To Register Telephony User Name Register Display Name Phone Context Authenticate Authentication Name Password Default eal 338 register SIP 338 authenticate Extn338 tretet defaut H o23 VolP Profiles S User User Extension ser User Name Tone Profiles Extn Base
9. Party SIP Extension Installation Notes Page 7 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com IP Office SIP Extensions 1 IP Office SIP Extensions IP Office supports a range of SIP extension devices with the IP Office system These can be SIP phones SIP software clients or traditional analog devices attached to the SIP Analog Telephony Adapter ATA This document provides notes on registering thrid party SIP devices with an IP Office Release 9 1 or higher system It assumes that you are familiar with IP Office configuration using IP Office Manager System Status Application and System Monitor Within the IP Office configuration SIP extensions are licensed using the 3rd Party IP End points license which is also used for non Avaya H323 IP extensions The number of SIP extensions supported is subject to available licenses and to the normal extension limits of the IP Office control unit being used This document only covers basic registration with the IP Office Full configuration of the SIP extension device or client software will be covered by the manufacturer s own documentation lF Softphone SIF ATA e No NAT Connection of SIP extension devices from locations where Network Address Translation NAT is applied to the connection is not supported The IP Office does not provide NAT traversal services for example STUN or TURN for SIP extension devices e Multiple Line S
10. registration is failed e Auto create Extn User Default Off If this option is selected the IP Office automatically creates user and SIP extension entries in its configuration based on SIP extension registration If this method is being used for installation it is important to check that the settings created match the SIP device Third Party SIP Extension Installation Notes Page 11 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com e WARNING Leaving auto create extn user settings enabled is strongly deprecated For Release 9 1 and higher the system automatically disables the settings 24 hours after it is enabled 5 If you have made any changes send the configuration back to the IP Office Third Party SIP Extension Installation Notes Page 12 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com IP Office SIP Extensions Enabling SIP Extension Support 1 3 SIP Extension Settings SIP extensions can be created manually using m SIP Extension or automatically created 17 during SIP device registration Even if auto created the extension settings created in the IP Office configuration should be checked after installation This section looks just at the key configuration settings that affect SIP extension devices For full details of all the fields shown refer to the IP Office Manager Manual To configure a SIP extension 1 Select am
11. to Avaya by sending mail to securityalerts avaya com Trademarks The trademarks logos and service marks Marks displayed in this site the Documentation Hosted Service s and Product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the Documentation Hosted Service s and Product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party Avaya is a registered trademark of Avaya Inc All non Avaya trademarks are the property of their respective owners Linux is the registered trademark of Linus Torvalds in the U S and other countries Third Party SIP Extension Installation Notes Page 3 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com Downloading Documentation For the most current versions of Documentation see the Avaya Support website http support avaya com or such successor site as designated by Avaya Contact Avaya Support See the Avaya Support website http support avaya com for Product or Hosted Service notices and articles or to report a problem with your Avaya Product or Hosted Service For a list of support tele
12. AS RTP Payload Type For Signaling Events NSE fi 00 Various System RTP Traffic Class Jlocal voice AAA ars Time Apply Third Party SIP Extension Installation Notes Page 26 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com SIP Device Configuration Avaya A10 ATA 2 3 CounterPath eyeBeam X Lite CounterPath produce a range of VoIP products X Lite is a simple SIP client application that can be used as a PC softphone test SIP operation X Lite can be downloaded from http www counterpath com A Either enable Auto Create Extn User or otherwise manually add SIP extensions and users to the IP Office configuration 1 Either enable the IP Office to allow automatic creation 17 based on SIP phone registration or manually add the SIP extension and user details to the IP Office configuration 2 Start the X Lite SIP client application 3 Click on the down arrow icon and select SIP Account Settings 4 Click on Add xi Account Voicemail Topology Presence Advanced User Details Display Name SIP Me User name aag User ser Extension EEE Ein Base Extension Password sees n oa telconory Call Settings Login Code Authorization user name Extn334 in User Name Domain 192 168 42 1 LAM LAN Settings IP Address Domain Proxy IM Register with domain and receive incoming calls Send outbound via f domain C proxy Gddress Dialing plan
13. AVAYA IP Office Platform 9 1 Third Party SIP Extension Installation Notes Issue 04a 14 May 2015 2015 AVAYA All Rights Reserved Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Documentation means information published by Avaya in varying mediums which may include product information operating instructions and performance specifications that Avaya may generally make available to users of its products and Hosted Services Documentation does not include marketing materials Avaya shall not be responsible for any modifications additions or deletions to the original published version of documentation unless such modifications additions or deletions were performed by Avaya End User agrees to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked websites referenced within this site or documentation pr
14. CENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFILIATE OR AN AVAYA CHANNEL PARTNER AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE BY INSTALLING DOWNLOADING OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS YOU AND END USER AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC OR THE APPLICABLE AVAYA AFFILIATE AVAYA Avaya grants you a license within the scope of the license types described below with the exception of Heritage Nortel Software for which the scope of the license is detailed below Where the order documentation does not expressly identify a license type the applicable license will be a Designated System License The applicable number of licenses and units of capacity for which the license is granted will be one 1 unless a different number of licenses or units of capacity is specified in the documentation or other materials available to you Software means Avaya s computer programs in object code provided by Avaya or an Avaya Channel Partner whether as stand alone products pre installed or remotely accessed on hardware products and any upgrades updates bug fixes or modified versions thereto Designated Processor
15. DNS Phone 1 Sen 20 strati st wi i ime 3600 See Send Registration Request with Expire Time Syctom Send Unregistration at boot ae y pm g or Documentation L Send SUBSCRIBE Logout SUBSCRIBE Server IP or FQDN defaults to registration serwer sd 3 Enter the values to match the settings of the IP Office LAN on which the SIP Registrar is enabled Click Save 4 Select CODECS A A dio CODEC Confiauration Status EES Selings Selected Silence Suppression Preferred Codec as G711U Telephony GT11A VoIP Status G723 SIP G726 G729 ON w Phone 1 5 Set the codecs to match those set for the IP Office SIP extension Click Save CODEC Configuration 6 Select Phone 1 Home ser User Extension User Information Extn Base Extension Network LAN Status Phone Number 343 CallerlD Name SIPS43 halls Settings UserName Extn343 Password eeecesees lJser Telephony Call Settings Login Code E e E U a User User Name Tos Port s060 SIF Registration status Registered Telephony VoIP Status SIP CODECS Phone 1 Voice Mail Setting Voice Mail Number a ad 7 Enter the values to match the IP Office SIP extension and user settings Click Save B If installed using extension and user auto creation check the settings of the IP Office SIP extension and user created by the SIP devices registration C Make test calls from and to the SIP device D If not installing any further SIP devices D
16. Extension User Telephony Call Settings Login Code SIP v v L eeccceee O g e Enable the Registrar checkbox Select Ignore redirection of Registrar and enter the IP address and SIP port of the IP Office LAN on which the SIP registrar is enabled Click Apply 7 In the Users To Register section create a user matching the IP Office SIP extension and user Enter the settings and click on EF 8 Select Call Router Select Interfaces and then FXS 192 168 1 1 Telephony Call Router Home Import Export Routing Tables Functions Services Configuration Active Calls H323 SIP Network Name Bound Port Routing Destination IFDNS Hi aip Table HA AAT fxs 0 fxs 00 to sip Table Fas ACL fxs 1 fxs 0 1 to sip Table x Qos fxs 2 fxs 02 to sip Table x DynDNs fxs 3 fxs 03 to sip Table x DHCP Server WAN ey 9 Click on fxs O 192 168 1 1 Telephony Call Router FAS Interface fxs 0 Home Import Export eee Status C Interface none Network E Cal Routing Destination Table to sip NAT NAPT C Service none bd ACL Qos Precall Service none ee CID Presentation none DHCP Server WAN Subscriber Number W 338 as Call Hold Ti Call Router H 323 Call Waiting m SIP Call Transfer D VolP Profiles ime Pes Additional Call Offering M PSTN Profiles PSTN Profile default ne Ports Tone Profile US im Ethernet FXS Apply e Enable the Call Routing Destination checkbox Select Table a
17. H323 Gatekeeper Enable W Auto create Extn E Auto create User E H323 Remote Extn Enable SIP Trunks Enable W SIP Registrar Enable W Auto create Extn User C SIP Remote Extn Enable Domain Name W UDP UDP Port 5060 Remote UDP Port 5060 W TCP TCP Port 5060 Remote TCP Port 5060 Layer 4 Protocol TLS Port 3061 Remote TLS Port 5061 Challenge Expiry Time secs 10 RTP Port Number Range Minimum Maximum Port Number Range NAT Minimum e SIP Registrar Enable Check that SIP Registrar Enable is selected e Domain Name Default Blank This is the local SIP registrar domain name that will be needed by SIP devices in order to register with the IP Office If this field is left blank registration is against the LAN IP address The examples in this documentation all use registration against the LAN IP address e Layer 4 Protocol Defau t Both TCP amp UDP The transport protocol for SIP traffic between the IP Office and SIP extension devices Both TCP and or UDP can be used e TCP Port Default 5060 The SIP port if using TCP The default is 5060 e UDP Port Default 5060 The SIP port if using UDP The default is 5060 e Challenge Expiry Time sec Default 10 The challenge expiry time is used during SIP extension registration When a device registers the IP Office SIP Registrar will send a challenge back to the device and waits for an appropriate response If the response is not received within this timeout the
18. IP Devices Some SIP devices can support multiple lines or user accounts each configured separately If used with an IP Office each SIP line requires a separate IP Office SIP extension user and license Note this refers to a SIP device that can handle multiple simultaneous calls itself and not one that is handling multiple calls by holding them on the IP Office receiving call waiting indication for waiting calls on the IP Office e The IP Office is the SIP Registrar and SIP Proxy In most cases a SIP extension device is configured with settings for a SIP registrar and a SIP proxy For SIP devices connecting to an IP Office the LAN1 or LAN2 IP address on which the SIP registrar is enabled is used for both roles e Codec Seelction Unlike H323 IP devices which always support at least one G711 codec SIP devices do not support a single common audio codec Therefore it is important to ensure that the IP Office SIP extension codecs configured match a codec for which the SIP device is configured e Phone Features Beyond basic call handling via the IP Office see the features listed below the features available will vary between SIP devices and Avaya cannot make any commitments as to which features will or will not work or how features are configured e Answer calls e Hold e Voicemail Collect e Hear Page Calls e Make calls e Unsupervised Transfer e Set Forwarding DND e Hang Up e Supervised Transfer e Park Unpark Third Party SIP Extension Ins
19. P device registers with the system It can speed up installation to enable this setting when installing several devices and then disable the setting once the installation has been completed e WARNING Leaving auto create extn user settings enabled is strongly deprecated For Release 9 1 and higher the system automatically disables the settings 24 hours after it is enabled e Reboot Required Note that changing the SIP registrar settings of an IP Office system requires the IP Office system to be rebooted To enable SIP extension user auto creation 1 Using IP Office Manager receive the IP Office system configuration 2 Select System 3 Select either the LAN1 or LAN2 tab as required 4 Select the VoIP sub tab LANI Network Topology H323 Gatekeeper Enable Auto create Extn E Auto create User H323 Remote Extn Enable SIP Trunks Enable SIP Registrar Enable Auto create Extn User C SIP Remote Extn Enable Domain Name UDP Port 5060 Remote UDP Port Layer 4 Protocol TCP Port 3060 Remote TCP Port TLS Port 5061 Remote TLS Port Challenge Expiry Time secs RTP Port Number Range Minimum Maximum Port Number Range NAT Minimum Maximum 5 Change the Auto create Extn User settings to the state required 6 Send the configuration back to the IP Office Third Party SIP Extension Installation Notes Page 17 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com 1 6 Sy
20. PCM Wideband a Speex Speex FEC video Codecs Speex Wideband Speex Wideband FEC ta Codec Properties aat Description G71 alaw Bitrate range bps 80000 2 0000 Fo oN Fidelity Narrowband 8000 Quality of Service Best Quality PESO TE EELELLELELELELELL LE 0 0 ana Diagnostics Apply Revert OK Cancel 3 Ensure that the Enabled codecs column contains just a single codec That codec must be one supported by the IP Office extension configuration for the SIP extension 4 Click OK Third Party SIP Extension Installation Notes Page 29 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com 2 4 Grandstream Grandstream devices can support multiple user accounts for the same or different SIP provider accounts The configured accounts are displayed on the phone display and the user can select which account is used when making a call For IP Office operation each account can represent a different IP Office SIP extension and user A Either enable Auto Create Extn User or otherwise manually add SIP extensions and users to the IP Office configuration 1 Browse to the IP address of the phone By default the phone uses DHCP and displays its IP address on the display Enter the password the default is admin 2 Click Login Select Account 1 or the account that you want to use for IP Office connection Account Active No amp Yes Account Name Brad O SIP Serve
21. d password The defaults are nimdbg and 54321 3 Select Telephony and then SIP 192 168 1 1 Telephony SIP Home Import Export ices Interfaces Profiles Name Domain Default Server Registration Authentication Binding State Network sip To none ethO Enabled X IPIDNS M i NAT NAPT o 4 Select the Gateways tab and click on sip 192 168 1 1 Telephony SIP Gateway sip Home Import Export eee Status IP Interface dl etho Network SIP Gateway Enabled IP DNS NAT NAPT 5060 ACL Qos Call Signaling Traffic Class local detault DynONns Local Call Signaling Port INVITE Transaction Timeout 32 seconds DHCP Server WAN Non INVITE Transaction Timeout 32 seconds Telephon cee arca M TCP Call Router Transport Protocols H 323 Iv UDP SIP feo Time for which a non responsive destination should VoIP Profiles aoe i 600 mees atay in the penalty box i e should not be contacted anymore Tone Profiles Ta PSTN Profiles Apply Ports Sernices Ethernet default x FXS P Cr Various 5 Click on default in the Services section Select the Configuration tab 192 165 1 1 Telephony SIP Gateway sip Service default Home Import Export Configuration Registration and Authentication Domain D Network IFJONS f Set manual Host Port Iv server Type loose router Default Server Outbound Proxy NAT NAPT f Set always the actual Registrar az Default Server ACL QoS Force Keep Alives wW 3600 seconds DynDNs DHCP Server
22. e IP Office user s login code Transport type Select auto Port Match the port set on the IP Office LAN SIP Registrar tab by default this is 5060 3 Select Menu Tools Settings Connection Internet telephone New profile e Select the SIP profile just created above 4 Select Menu Communication Internet tel Options Settings e Change the Default call type to Internet call B If installed using extension and user auto creation check the settings of the IP Office SIP extension and user created by the SIP devices registration C Make test calls from and to the SIP device D If not installing any further SIP devices Disable Auto Create Extn User if it is enabled Third Party SIP Extension Installation Notes Page 35 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com 2 Patton Micro ATA A Either enable Auto Create Extn User or otherwise manually add SIP extensions and users to the IP Office configuration 1 Browse to the IP address of the Micro ATA 2 Login and select SIP Home Network LAN Status SIP Configuration SIP Server Settings Current Server 192 168 42 1 5060 Domain Base RTP Port 80072 Settings Tos SIP Registration Server Address 192 168 42 1 System LAN LAN Settings IF Address ha Telephony SIP Port a SIP Voice Port BOO O Leaving a setting blank will force the unit to use the information obtained via DHCP and or
23. e of a person or corporate function or a directory entry in the administrative database utilized by the Software that permits one user to interface with the Software Shrinkwrap License SR You may install and use the Software in accordance with the terms and conditions of the applicable license agreements such as shrinkwrap or clickthrough license accompanying or applicable to the Software Shrinkwrap License Heritage Nortel Software Heritage Nortel Software means the software that was acquired by Avaya as part of its purchase of the Nortel Enterprise Solutions Business in December 2009 The Heritage Nortel Software currently available for license from Avaya is the software contained within the list of Heritage Nortel Products located at http support avaya com Licenselnfo under the link Heritage Nortel Products or such successor site as designated by Avaya For Heritage Nortel Software Avaya grants Customer a license to use Heritage Nortel Software provided hereunder solely to the extent of the authorized activation or authorized usage level solely for the purpose specified in the Documentation and solely as embedded in for execution on or in the event the applicable Documentation permits installation on non Avaya equipment for communication with Avaya equipment Charges for Heritage Nortel Software may be based on extent of activation or use authorized as specified in an order or invoice Copyright Except w
24. ent after 24 hours e SIP Extension auto answer configuration options Third Party SIP Extension Installation Notes Page 40 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com Third Party SIP Extension Installation Notes Page 41 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com Template 16th April 2015 Performance figures and data quoted in this document are typical and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract The company reserves the right to make alterations or amendments to the detailed specifications at its discretion The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others All trademarks identified by the or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners This document contains proprietary information of Avaya and is not to be disclosed or used except in accordance with applicable agreements 2015 Avaya Inc All rights reserved Third Party SIP Extension Installation Notes Page 42 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com
25. here expressly stated otherwise no use should be made of materials on this site the Documentation Software Hosted Service or hardware provided by Avaya All content on this site the documentation Hosted Service and the Product provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software unless expressly authorized by Avaya Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Virtualization Each product has its own ordering code and license types Note that each Instance of a product must be separately licensed and ordered For example if the end user customer or Avaya Channel Partner would like to install two Instances of the same type of products then two products of that type must be ordered Third Party Components Third Party Components mean certain software programs or portions thereof included in the Software or Hosted Service may contain software including open source software distributed under third party agreements Third Party Comp
26. identified Server or an Instance of the Software Database License DL End User may install and use each copy or an Instance of the Software on one Server or on multiple Servers provided that each of the Servers on which the Software is installed communicates with no more than an Instance of the same database CPU License CP End User may install and use each copy or Instance of the Software on a number of Servers up to the number indicated in the order provided that the performance capacity of the Server s does not exceed the performance capacity specified for the Software End User may not re install or operate the Software on Server s with a larger performance capacity without Avaya s prior consent and payment of an upgrade fee Third Party SIP Extension Installation Notes Page 2 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com Named User License NU You may i install and use the Software on a single Designated Processor or Server per authorized Named User defined below or ii install and use the Software on a Server so long as only authorized Named Users access and use the Software Named User means a user or device that has been expressly authorized by Avaya to access and use the Software At Avaya s sole discretion a Named User may be without limitation designated by name corporate function e g webmaster or helpdesk an e mail or voice mail account in the nam
27. in the filter field and click Apply Filter Advanced Options x Filter honor Apply Filter Clear Filter Option Mame systeminetwoarkihonor First codec c Set the value for system network honor_first_codec to 1 d Click on the X icon to close the menu Advanced Options x Save changes i Mo Cancel e Click on Yes to save the change B If installed using extension and user auto creation check the settings of the IP Office SIP extension and user created by the SIP devices registration C Make test calls from and to the SIP device D If not installing any further SIP devices Disable Auto Create Extn User if it is enabled Third Party SIP Extension Installation Notes IP Office Platform 9 1 Comments on this document infodev avaya com Page 28 Issue 04a 14 May 2015 SIP Device Configuration CounterPath eyeBeam X Lite Codec Selection If the X Lite client is left configured to support multiple audio codecs then on calls to the extension there will be no return speech from the client This can be resolved by configuring the client to only support a single audio codec matching one of the codecs configured for the IP Office SIP extension 1 Click on the down arrow icon and select Options 2 Click on Advanced and then on Audio Codecs Disabled codecs Enabled codecs Adea Broad oice 32 Gil uLaw Advanced Broadyoice 32 FEC D DVI4 DVI4 Wideband peony 6711 alaw L16
28. inute to reboot The device is rebooting You may relogin by clicking on the link below in 30 seconds Click to relogn B If installed using extension and user auto creation check the settings of the IP Office SIP extension and user created by the SIP devices registration C Make test calls from and to the SIP device D If not installing any further SIP devices Disable Auto Create Extn User if it is enabled Third Party SIP Extension Installation Notes Page 31 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com 2 5 Innovaphone IP22 IP24 IP28 A Either enable Auto Create Extn User or otherwise manually add SIP extensions and users to the IP Office configuration 1 Browse to the IP address of the unit Configuration Info Admin License Update NTP Sync HTTP Server HTTP Client Logging SNMP Telnet Certificates Version 00 hotfix3 IP28 09 70300 11 Bootcode 09 7030011 Hardware 402 li SerialINo 0 90 33 21 01 7d 3e ETHO DRAM 16 MB LDAP FLASH 8 MB TEL1 Coder 6 Channels of G 711 6 726 G6 729 TEL2 api ones SNTP Server 135 64 181 220 Time 05 06 2009 07 13 TEL4 Uptime 17d 11h 37m 29s TEIR 2 In the left hand column select GATEWAY 3 You will be prompted to login The default user name is admin The default password is ip22 ip24 or ip28 depending on the unit type Configuration Interfaces SIP GK Routes CDRO CDR1 Calls admin Help General IP Call Loggi
29. isable Auto Create Extn User if it is enabled Third Party SIP Extension Installation Notes Page 36 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com SIP Device Configuration Patton Micro ATA 2 8 Polycom SoundPoint Phones A Either enable Auto Create Extn User or otherwise manually add SIP extensions and users to the IP Office configuration 1 Browse to the IP address of the phone By default the phone uses DHCP and displays its IP address on the display 2 Select SIP You will be requested to enter the administrator name and password The default values are Polycom and 456 3 in the Outbound Proxy and Server 1 sections set the Address Port and Transport details to match the IP Office LAN on which the SIP registrar is enabled POLYCOM SoundPoint IP Configuration General Network SIP Lines SIP Configuration Parameters Local Settings Servers Outbound Proxy Address 192 168 42 1 Se System LAN LAN Settings IP Address Port 5060 Transport JUDPonly Address 192 168 42 1 System LAN LAN Settings IF Address Transport UDFonly 4 Click Submit The phone will reset and load the new settings That can take up to 2 minutes 5 When you can return to the administration menu select Lines In the Line 1 section enter the details to match the IP Office SIP extension and user POLYCOM SoundPoint IP Configuration General Ne
30. m Information Basic SIP Authentication Settings Operation Screen Name SIP334 User Password User User Extension Programmable Keys Phone Number at Extn Base Extension Directory Caller ID Seto Authentication Name Extn334 User User Name Basic Settings jl Preferences Password CLET User Telephony call Settings Login Cade Call Forward BLA Number etah Eran ones Line Mode Generic w Network z S Basic SIP Network Settings fine 3 Proxy Server 1 912 168 42 1 System LAN LAN Settings IF Address Line 3 Proxy Port 5060 DoE Backup Proxy Server 0 0 0 0 i Line 5 Line amp Backup Proxy Port 0 Line 7 Outbound Proxy Server 0 0 0 0 Line 8 Outbound Proxy Port 0 Line 9 Action URI Registrar Server 192 1 He 4e 1 System LAN LAN Settings IP Address Configuration Server Registrar Port 5060 Firmware Update Troubleshooting Backup Registrar Server 0 0 0 0 Backup Registrar Port 0 Registration Period 0 4 Enter the values to match the IP Office configuration settings as indicated above B If installed using extension and user auto creation check the settings of the IP Office SIP extension and user created by the SIP devices registration C Make test calls from and to the SIP device D If not installing any further SIP devices Disable Auto Create Extn User if it is enabled Third Party SIP Extension Installation Notes Page 21 IP Office Platform 9 1 Issue 04a 14 May 2015
31. nd in the adjacent drop down list select to sip e Enable the Subscriber Number checkbox and enter the IP Office extension number for the SIP extension and user e Click Apply Third Party SIP Extension Installation Notes Page 24 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com SIP Device Configuration Avaya A10 ATA 10 Click on the amp arrow icon after to sip 192 166 1 1 Telephony Call Router Routing Table fo sip Home Import Export Configuration Looks Up For eee ear E called 0164 Of Destination Execute Function Optional Network IP ONS T sip SIP Interface x NAT NAPT called e764 value or default C Interface none ACL i Optional function to execute Qos Table none c DynDNS C Service none none DHCP Server To change an entry WAN enter the value of an existing entry none e Ensure that the table contains T with the destination sip SIP Interface 11 Select Call Router again and then select the Routing Tables tab 192 165 1 1 Telephony Call Router Home Import Export Interfaces Be tiee E a Functions Services Configuration Active Calls Routing Tables Network Hame Looks up for IP DN S from sip called e164 x NAT NAPT nage e x ACL O S1p Ca E Qos called e164 Ci NwnthS 12 Select from sip 192 165 1 1 Telephony Call Router Routing Table from sip Home Import Export Configuration ks U are ee Destination Execu
32. ng F ETHO Route Logging O pap Billing CDRs only C TEL1 Logging Filtter G Mr TEL2 Licenses Name Count Usage TEL3 TEL4 OK Cancel TFIA 4 Select Interfaces General Interfaces SIP GK Routes CDRO CDRI Calls admin Help General IP Interface CGPN In CDPN In CGPN Out CDPN Out State Alias Registration ETHO TEL1 7 Up TEL2 Up LIAR TEL3 Up JELI TEL4 Up TEL2 TELS Up TEL3 TELG Up TEL4 TEL7 Up TELS TEL8 Up TEL6 TEST TEL TONE TEL8 HTTP 5 Select TEL1 in the Interfaces page Disable C Tones EUROFPE PEX a interface Maps Internal Registration Protacal Feature Codes Support fwith Feature Codes OK Cancel Apply Delete Help Third Party SIP Extension Installation Notes Page 32 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com SIP Device Configuration Innovaphone IP22 IP24 IP28 6 In the Protocol drop down list select SIP Enter the details as indicated below to match your IP Office SIP extension and user Name SIP4420 Disable F Tones UK Ww Interface Maps Internal Registration Protocol SIP w _ _ system LAN LAN Settings IP Address Server Address 135 64 181 220 SenerAdiese tescondar pean us ere ID Domain g Username a User Name Feature Codes Support with Feature Codes User Telephony Call Settings Login Code pyrame Locked White List Media Properties General Coder Preference G
33. nk and extension can be adjusted to differ from the system defaults See below Third Party SIP Extension Installation Notes Page 13 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com e Reserve License Each non Avaya IP phones requires an 3rd Party IP Endpoint license Normally the available licenses are issued in the order that devices register This option allows an extension to be pre licensed before the device has registered by selecting the option Reserve 3rd party IP endpoint licence e TDM gt IP Gain Allows adjustment of the gain on audio from the system TDM interface to the IP connection This field is not shown on Linux based platforms e IP gt TDM Gain Allows adjustment of the gain on audio from the IP connection to the system TDM interface This field is not shown on Linux based platforms e DTMF Support This can be set to one of the two common methods used by SIP devices RFC2833 or Inband The selection should be set to match the method used by the SIP device However if the method is not known or can vary on a per call basis deselecting Allow Direct Media Path allows a VCM channel to be used for DTMF support when necessary e 3rd Party Auto Answer The ability of an extension to auto answer calls allows the system to page that extension However for 3rd party SIP devices the ability to auto answer and the method used to enable that function may vary e None The extension de
34. nsion codec selection 1 Using IP Office Manager receive the system s configuration Third Party SIP Extension Installation Notes Page 14 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com IP Office SIP Extensions SIP Extension Settings 2 T0O display the extension s settings click G Extension in the left hand panel 3 Select the VoIP tab 4 Change the Codec Selection to Custom 5 The Unsed and Selected lists can be used to select which codecs the device uses and the order of preference 6 Save the configuration changes back to the system Third Party SIP Extension Installation Notes Page 15 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com 1 4 SIP User Settings SIP users can be created manually using cy User or automatically created 17 during SIP device registration Even if auto created the user settings created in the IP Office configuration should be checked during installation This section looks at just the key configuration settings that affect SIP extension devices To configure a basic SIP user 1 Select i User and locate the SIP extension user Select the User tab Menu Programming Mobility Group Membership Personal Directory User ShortCodes Source Numbers Telephony Forwarding Voice Recording Button Programming Name Password Confirm Password Conference PIN Confirm Conference PIN Full Mame
35. onents which contain terms regarding the rights to use certain portions of the Software Third Party Terms As required information regarding distributed Linux OS source code for those Products that have distributed Linux OS source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply is available in the Documentation or on Avaya s website at http support avaya com Copyright or such successor site as designated by Avaya You agree to the Third Party Terms for any such Third Party Components Preventing Toll Fraud Toll Fraud is the unauthorized use of your telecommunications system by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there can be a risk of Toll Fraud associated with your system and that if Toll Fraud occurs it can result in substantial additional charges for your telecommunications services Avaya Toll Fraud intervention If you suspect that you are being victimized by Toll Fraud and you need technical assistance or support call Technical Service Center Toll Fraud Intervention Hotline at 1 800 643 2353 for the United States and Canada For additional support telephone numbers see the Avaya Support website http support avaya com or such successor site as designated by Avaya Suspected security vulnerabilities with Avaya products should be reported
36. oundpoint 37 gt The general process for connection to the IP Office can be done in two ways Either allowing the IP Office to auto create extension and user entries when a SIP device registers or manually creating those entries and then registering the SIP device The steps are summarized below Using Auto Create Using Manual Configuration 1 Add and check 3rd Party IP End points licenses 1 Add and check 3rd Party IP End points licenses 2 Check the SIP Registrar settings 2 Check the SIP Registrar settings 3 Enable Auto Create Extn User 3 Add SIP Extension settings to the IP Office configuration 4 Attach and configure the SIP device 4 Add SIP User settings to the IP Office configuration 5 Modify the IP Office user and extension settings 5 Attach and configure the SIP device 6 Disable Auto Create Extn User Third Party SIP Extension Installation Notes Page 20 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com SIP Device Configuration 2 1 AAstra 9133i SIP AAstra produce a range of SIP phone devices The example used here is a 9133i phone A Either enable Auto Create Extn User or otherwise manually add SIP extensions and users to the IP Office configuration 1 Browse to the IP address of the phone 2 Login The default user name and password are Admin and 22222 3 Click on Line 1 or the line that will be used for IP Office calls Status Configuration Line 1 syste
37. ovided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on Avaya hardware and software Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support website http www avaya com support or such successor site as designated by Avaya Please note that if you acquired the product s from an authorized Avaya Channel Partner outside of the United States and Canada the warranty is provided to you by said Avaya Channel Partner and not by Avaya Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTP SUPPORT AVAYA COM LICENSEINFO OR SUCH SUCCESSOR SITE AS DESIGNATED BY AVAYA ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AVAYA CHANNEL PARTNER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AVAYA CHANNEL PARTNER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LI
38. p Extensions and locate the SIP extension Select the Extn tab Extension Id Base Extension Caller Display Type Reset Volume After Calls E Device Type K Unknown SIP device Location Automatic Module Fort Force Authorisation e Base Extension This should match the Extension setting of the SIP user added to the IP Office configuration e Force Authorization Default On If enabled SIP devices are required to register with the IP Office system using the Name and Login Code configured for the user within the IP Office configuration IP Address E VoIP Silence Suppression E Local Hold Music Codec Selection System Default i shee E Codec Lockdown 6 711 ALAW MK G711 ULAW 64K Allow Direct Media Path G 729 a BE CS ACELP 0 7231 663 MP MLOQ Reserve License Fax Transport Support TDM gt IP Gain IP gt TDM Gain DTMF Support 3rd Party Auto Answer Media Security Same as System Disabled e IP Address The IP address of the phone The default setting accepts connection from any address If an address is entered registration is only accepted from a device with that address e Codec Selection If the Codec Selection is left set to System Default the extension will use the system codec preferences In most cases this is preferred and any changes required should be made at the system level to ensure consistency for all IP trunks and extensions However if required the Codec Selection of each individual tru
39. phone numbers and contact addresses go to the Avaya Support website http support avaya com or such successor site as designated by Avaya scroll to the bottom of the page and select Contact Avaya Support Third Party SIP Extension Installation Notes Page 4 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com Contents 1 IP Office SIP Extensions Tal LIGENSING scra a a eee ete eae eae 10 1 2 Enabling SIP Extension Suppott ccccceeeeeeeneees 11 1 3 SIP EXtEnSiom SING Sic vesei cecews cei egtecastects eecgensieeieeewand 13 1 4 SIP USEF Setini Serii fee elec 16 1 5 Allowing SIP Extn User Auto Creation 0ccce 17 1 6 System MONitOr cccccccccsseeeeeecceeeeseceeeeseesseseeeseaeeeses 18 2 SIP Device Configuration 2 WAASW AO 1 BO OUP eerste tee a ae ee 21 2 2 Avaya ATO ATA eaea R naii 23 2 3 CounterPath eyeBeam X Lite ceeeeeeeeeeeeeeees 27 2A Grandsiedii oraa a 30 2 5 Innovaphone IP22 IP24 IP28 nnannnnnannnnnnannnnnnannnnn 32 2 6 Nokia S60 v3 SIP Client 35 227 Paton MICro ATA cranar e 36 2 8 Polycom SoundPoint PhOones cccccccssseseseeeeeeeeeees 37 3 Document History NOOS zana a A 0 Third Party SIP Extension Installation Notes IP Office Platform 9 1 Comments on this document infodev avaya com Contents Page 5 Issue 04a 14 May 2015 Chapter 1 IP Office SIP Extensions Third
40. r 192 168 42 1 System LAN LAN Settings IF Address Outbound Proxy 192 168 42 1 SP UserID FSi et eaten Authenticate ID lExtn442 0000 User User Name Authenticate Password O O O Ol User Telephony Call Settings Login Code Name Brad SiPhonas o local SIP port 5060 default 3060 SIP Registration Failure Retry Wait Time 20 in seconds Between 1 3600 default is 20 SIP TI Timeout isec E SIP T2 Interval 4sec H SIP Transport UDP TCP Use RFC3381 Symmetric Routing No C Yes NAT Traversal STUN No C No butsendkeep alwe Yes SUBSCRIBE for MAT No Yes PUBLISH for Presence No Yes Proxy Reguire FO Voice Mail UserID Pro UserID for voice mail system choice 1 G723AB H choice 5 G 726 32 k Preferred Vocoder choice 2 Pc MA choice 6 ILBC i in listed order choice 3 G 723 1 choice 7 G 722 wide band choice 4 PCMU choice 8 GSM SRIP Mode Disabled C Enabled but not forced C Enabled and forced eventlist BLF URI Special Feature Sta ndard 3 Set the fields indicated above to match those required for the IP Office system Third Party SIP Extension Installation Notes Page 30 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com SIP Device Configuration Grandstream 4 Click on Update They will take effect on next reboot 5 Click on Reboot The phone may take up to 1 m
41. s not work with IP Office systems e The fifth button is set to the IP Office default short code for Call Pickup Any Notes e Appearances L1 L3 do function and auto hold will work when switching lines e Speaker button works but release is done thru the hang up button you cannot end a speaker call by hitting speaker button again e To transfer use the xfer key Press xfer enter the transfer destination and press xfer again e To park a call use the xfer key to transfer the call to the short code for parking a call For example in this case transfer to 38 1 To unpark dial the short code created for that function e The Conf button can be used to conference calls With the first party connected press Conf dial the second party and when answered press Conf again Third Party SIP Extension Installation Notes IP Office Platform 9 1 Comments on this document infodev avaya com Page 22 Issue 04a 14 May 2015 SIP Device Configuration AAstra 9133i SIP 2 2 Avaya A10 ATA The Avaya A10 Analog Telephone Adapter provides 4 Phone FXS ports on its rear plus a LAN port It can be used to connect analog phone devices to the IP Office via the LAN with the extensions appearing in the IP Office configuration as SIP extensions A Either enable Auto Create Extn User or otherwise manually add SIP extensions and users to the IP Office configuration 1 Browse to the IP address of the A10 2 Enter the administrator name an
42. stem Monitor The status of the SIP extensions in the IP Office configuration can be viewed using the IP Office System Monitor application Select Status SIP Phone Status to display the SIP extension list lolx Total Configured 1 Waiting 1 secs for update Total Registered 1 Registered Status JI RR RRR IP Address SIP D Status aE Te Sci 9 lie lease id stamp Sai T 7 7S Display Option f Show All C Registered C eme Print Cancel Third Party SIP Extension Installation Notes Page 18 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com Chapter 2 SIP Device Configuration Third Party SIP Extension Installation Notes Page 19 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com 2 SIP Device Configuration This section gives examples of the installation settings used with a variety of SIP devices tested with IP Office These are only the basic details for registration with an IP Office system Full installation and configuration for example assigning device IP addresses is covered in the device or software manufacturer s own documentation The devices covered are e Astra 9133i 215 e Avaya A10 ATA 23 e CounterPath Eyebeam X Lite Softphones Ea e Grandstream GXP 2000 GXP 2020 30 e Innovaphone IP22 IP24 IP28 32 gt e Nokia S60 v3 SIP Client 35 gt e Patton Micro ATA 36 e Polycom S
43. tallation Notes Page 9 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com 1 1 Licensing SIP Extensions are within the IP Office configuration use 3rd Party IP End points licenses Successful registration consumes one license count This license is also used for non Avaya H323 IP extensions There must be sufficient licenses for the number of extensions required Licence srd Party IP Endpoints e Kil vi l gt Licence Type sor Licences S 3rd Party IF Endpoints Avaya IP endpoints Licence Key EUS W4LogbokeO 1 K6kLa wogyGyroy Wee Licence Type 3rd Party IP Endpoints Licence Status Walid Instances 2o90 Expiry Date Never Third Party SIP Extension Installation Notes Page 10 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com IP Office SIP Extensions Licensing 1 2 Enabling SIP Extension Support Once the IP Office system has valid 3rd Party IP End points licenses 10 it can support SIP extensions on its LAN1 and or LAN2 interfaces e Reboot Required Note that changing the SIP registrar settings of an IP Office system requires the IP Office system to be rebooted To enable SIP extension support 1 Using IP Office Manager receive the IP Office system configuration 2 Select System 3 Select either the LAN1 or LAN2 tab as required 4 Select the VoIP sub tab LAN Settings i Network Topology V
44. te Function Optional Network eens IPJONS called e764 value or default fe E E RAR ysl 3 NAT NAPT P Optional function to execute ACL 339 Table none Qos Service none none DynDNS To change an entry DHCP Server enter the value of an existing entry none e Enter the IP Office SIP extension number e For the Destination select Interface and select the matching fxs port for that extension number e Click CF 13 Repeat for any other SIP extensions on the unit 192 166 1 1 Telephony Call Router Routing Table from sip Home Import Export Configuration Dm gika Destination Execute Function Optional Network eani a 338 fxs 0 FXS Interface Fas NAT NAPT called e764 value or default U mere none ALI Optional function to execute Qos f Table none r DynDNs B i i Semice none E none DHCP Server To change an entry WAN enter the walue of an existing entry none 14 Click Save to save the settings so that they will still apply after the unit is restarted 192 168 1 1 Save Home Import Export Save Configuration You are going to save the modified configuration persistently H k This i nesded to retain the current configuration beyond the next reload i Are you sure you want to write the current running con fig IP DONS to the startup config NAT NAPT Sav Cancel ACL JANE ance B If installed using extension and user auto creation check the settings of the IP Office SIP extension and user crea
45. ted by the SIP devices registration C Make test calls from and to the SIP device D If not installing any further SIP devices Disable Auto Create Extn User if it is enabled Third Party SIP Extension Installation Notes Page 25 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com Notes e When calling from an phone attached to an FXS port there is a delay of approximately 5 seconds while the unit wait for dialing to be completed before it routes the dialed digits to the IP Office To avoid this delay dial after dialing the digits e The G723 Codec should not be used with the Avaya A10 ATA However that codec is not enabled by default 192 168 1 1 Telephony VolP Profiles Profile defau t Home Import Export Fax Modem Dejitter Buffer Status Voice Codecs Network Position Codec Rx Length ms Tx Length ms Silence Suppression IP DNS z 1 gfitulawe4k 20 20 defaut C yes C no v X NAT NAPT ACL SA 2 ofttalawedk 20 20 Oo fo a e oe Qos DynDNS a 3 grz 20 20 defaut yes C no v K o transparent e default yes f no Ci WAN Telephony Call Router Additional Voice Parameters H323 Defaut Silence Suppression fnot specified by the codec SIP VoIP Profiles Highpass Filter J Woice input filter for A D conversion Tone Profiles Post Filter I Voice ouput filter for D A conversion PSTN Profiles DTMF Rela wf Ports m Ethernet RTP Payload Type For Tone Events NTE li 01 F
46. twork SIP Lines Line Parameters Line 41 Line 2 T o Identification SIP4637 Address 3 User User Extension 4637 Extn Base Extension Auth User ID SIP4637 Sane User User Name Auth Password jesse 5 ser Telephony Call Settings Login Code Display Name Num Line Keys cc el 192 168 42 1 Sar oyster LAN LAN Settings IP Address Hh 6 Click Submit The phone will reset and load the new settings That will take up to 2 minutes 7 Select Network and then Audio Processing Check that the codecs match those configured for the SIP extension on the IP Office If you make any changes click Submit and wait for the phone to reset B If installed using extension and user auto creation check the settings of the IP Office SIP extension and user created by the SIP devices registration C Make test calls from and to the SIP device D If not installing any further SIP devices Disable Auto Create Extn User if it is enabled Third Party SIP Extension Installation Notes Page 37 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com Chapter 3 Document History Third Party SIP Extension Installation Notes Page 39 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com 3 Document History Date Issu Changes e 14th May 2014 e General update for 9 1 e Change of auto create default and auto disablem
47. vice does not support auto answer e RFC 5373 The extension device support auto answer using an RFC 5373 header added to the call invitation message e answer after The extension device support auto answer using a answer after header message e device auto answers The IP Office system relies on the extension device auto answering calls e Media Security These settings allow the adjustment of the settings for SRTP security if used Normally these are adjusted at the system level for the whole system rather than at the individual extension level e Codec Lockdown In response to a SIP offer with a list of codecs supported some SIP user agents supply a SDP answer that also lists multiple codecs This means that the user agent may switch to any of those codecs during the session without further negotiation The system does not support multiple concurrent codecs for a session so loss of speech path will occur if the codec is changed during the session If Codec Lockdown is enabled when the system receives an SDP answer with more than one codec from the list of offered codecs it sends an extra re INVITE using just a single codec from the list and resubmits a new SDP offer with just the single chosen codec e VoIP Silence Suppression When selected this option detects periods of silence during a call and does not send any data during those silences e Local Hold Music Select this option if the SIP device supports its own hold music source
48. xtension Installation Notes Page 34 IP Office Platform 9 1 Issue 04a 14 May 2015 Comments on this document infodev avaya com SIP Device Configuration Innovaphone IP22 IP24 IP28 2 6 Nokia S60 v3 SIP Client The Nokia S60 SIP Client is a SIP client application that can be installed and used on a range of Nokia phones The process below was performed on a Nokia e64 but For Nokia S60 SIP Clients the IP Office SIP Extension setting Force Authorization should be disabled A Either enable Auto Create Extn User or otherwise manually add SIP extensions and users to the IP Office configuration 1 Select Menu Tools Settings Connection Sip settings New SIP profile 2 Enter the following settings Profile name Give the profile a name that indicates its function Service profile Select IETP Default access point Enter your access point Public user name Enter an address of the form lt IP Office extension number gt lt IP Office SIP Enabled LAN IP address gt for example 338 192 168 42 1 Use compression Select no Registration Select always on Use security Select no Proxy server Leave blank Registrar server Registrar server adress Enter the IP Office SIP Enabled LAN IP address Realm Enter an address of the form lt IP Office user name gt lt IP Office SIP Enabled LAN IP address gt for example Extn338 192 168 42 1 User name Enter the IP Office extension number Password Enter th

SIP Extension Support

Contents

Download Pdf Manuals

Related Search

Related Contents