Dual Rail LCD PS/2 - USB Console KL1100 User Manual
Contents
1. 15 Opening 17 Operating 5 18 Closing the Console 19 Hot Plugglngi wi d bec uite ERG EE YER 21 Powering Off and 1 21 KL1100 User Manual LCD OSD 22 The LCD Buttons sis eroen auna e serere 22 LCD Adjustment Settings 23 Console 24 Chapter 4 Firmware Upgrade The Firmware Upgrade 25 Before You Begin y sa coss Re ee eeu ende Ris 25 Firmware Upgrade Mode 26 Performing the Upgrade 27 Upgrade 29 Upgrade Falled ase RR 30 Firmware Upgrade Recovery 31 Exiting Firmware Upgrade 31 Appendix Safety Instructions eee 33 General o X rehus ertet ben edel e de 33 DG POWE cec vide tumeur Cus fetta ice uU palace 35 Rack Mounting sese Lem eb ee SR DE 36 Technical Support un Oe hae el ik ea REP MEE S 37 International IIIS 37 Nort2. Click Cancel to close the utility then try again Device List Status Messages gt Loading amp testing files gt Loading amp testing files OK gt No device attached to the serial Firmware upgrade failed Device Description E Check Firmware Version Progress 7 i lt Back Finish Cancel Click Cancel to close the Firmware Upgrade Utility See the next section Firmware Upgrade Recovery for how to proceed 30 Chapter 4 Firmware Upgrade Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery When the unit s firmware becomes corrupted for some reason and you are unable to operate it When a firmware upgrade procedure is interrupted When a firmware upgrade procedure fails To perform a firmware upgrade recovery do the following 1 Slide the Firmware Upgrade Recovery Switch see page 7 to the Recover position 2 Power off and restart the KL1100 according to the instructions given in the Powering Off and Restarting section see page 21 3 Slide the Firmware Upgrade Recovery Switch back to the Normal position 4 Repeat Step 2 Exiting Firmware Upgrade Mode To exit the Firmware Upgrade Mode do the following 1 Slide the Firmware Upgrade Recovery Switch see page 7 to the Normal position 2 Power off and restart the KL1100 according to the instructions given in the Powering Off an
3. Keyboard Module See Keyboard Module page 6 4 Lower Handle Pull to slide the keyboard module out See Opening the Console page 15 for more details on sliding the console in and out 5 Power LED Lights blue to indicate that the unit is receiving power 6 LCD Release These catches one on each side release the LCD module Catch so you can slide it away 7 Rack Mounting Tabs The rack mounting tabs located at each corner of the unit secure the chassis to a system rack See Standard Rack Mounting page 12 for details KL1100 User Manual Keyboard Module No Component Description 1 Keyboard These catches one on each side release the keyboard Release Catch module so you can slide it away 2 ResetButton Pressing and holding this button while powering on the unit causes the KL1100 to revert to the original factory installed firmware version allowing you to recover from a failed firmware upgrade Pressing and holding this button for more than three seconds performs a system reset Note The button is recessed and must be pushed with a thin object such as the end of a paper clip or a ballpoint pen 3 Lock LEDs The Num Lock Caps Lock Scroll Lock LEDs are located here 4 Keyboard Standard 105 key keyboard 5 Touch pad Standard mouse touch pad External Mouse Port This USB mouse port is provided for users who prefer to use an external mouse Chapter 1
4. 45 Index Rear View AC Power 8 Rear View DC Power 9 L LCD Adjustment Settings 23 Buttons 22 OSD configuration 22 Online Registration iii Opening the Console 15 Operating Precautions 18 P Package Contents iv Port ID Numbering amp Selection 24 Powering Off 21 R Rack Mounting Optional 40 Safety information 35 Standard 12 Restarting 21 RoHS ii S Safety Instructions DC Power 35 General 33 Rack Mounting 36 SJ T 11364 2006 ii Specifications 38 AC Power Models 38 DC Power Models 39 47 KL1100 User Manual SPHD Connectors 45 Telephone support iii Sun Keyboard Emulation 44 Troubleshooting 45 System Requirements Cables 3 U External Console 3 User Notice iii LCD Console 3 Operating Systems 4 Warranty 46 T Technical Support 37 48
5. Be sure to register your product at our online support center International http support aten com North America http www aten usa com product registration Telephone Support For telephone support call this number International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5323 7178 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 User Notice information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this
6. Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 st Ctrl 2 O me Ctrl 3 m Ctrl 4 C Ctrl H Help Compose s Note When using key combinations press and release the first key Ctrl then press and release the activation key 44 Appendix Troubleshooting Symptom Action There are ghost images on the external monitor The distance between the external console and the KL1100 is too great The maximum VGA cable distance should not exceed 20m and in some cases may need to be shorter Replace the VGA cable with one of an appropriately short length Some characters enter from the keyboard do not display correctly The keyboard layout setting for the port does not match the keyboard you are using On your switch change the keyboard layout setting for the port to match the layout of the keyboard you are using can t use the special keys on the Sun external keyboard to control Sun computers Use Sun keyboard emulation keystrokes page 44 to acheive all Sun keyboard functions About SPHD Connectors This product uses SPHD connectors for its KVM and or connectors so that only KVM cables that we have designed to Console ports We have specifically modified the shape of these work with this product can be connected KL1100
7. Introduction LCD Module No Component Description 1 LCD Display To access the LCD monitor slide the LCD module out and flip up the cover See Opening the Console page 15 for details on sliding the LCD module out 2 LCD Controls These buttons control the position and picture settings of the LCD display See LCD OSD Configuration page 22 for details 3 LCD On Off Button Push this button to turn the LCD monitor on and off The button lights when the LCD monitor is off to indicate that only the monitor is off not the KVM switch itself 4 Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator s computer to the KL1100 plugs into this RJ 11 connector 5 Firmware Upgrade Switch During normal operation and while performing a firmware upgrade this switch should be in the NORMAL position If a firmware upgrade operation does not complete successfully this switch is used to perform a firmware upgrade recovery See Firmware Upgrade Recovery page 31 for details KL1100 User Manual Rear View AC Power 1 2 3 4 9 Ls 5 eue EB No Component Description 1 Power Socket This is a standard 3 prong AC power socket The power cord from an AC source plugs in here 2 Power Switch This is a standard rocker switch that po
8. system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE KL1100 User Manual Package Contents The KL1100 package consists of 1 KL1100 Dual Rail LCD PS 2 USB Console with Standard Rack Mount Kit 1 Custom KVM Cable 1 Power Cord AC power models only 1 Firmware Upgrade Cable 1 UserManual Quick Start Guide Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the console or to any other devices on the KL1100 installation Changes may have been made to the manual since it was printed Please visit our web site to download the most up to date version of the manual Copyright 2008 ATEN International Co Ltd Manual Part No PAPE 0275 AX2G Manual Date 2010 10 29 Altusen and the Altusen logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners KL1100 User Manual Contents EGG Information 2 ii tll dle Rebel Mi pedore ii SJ T 11364 2006 iarri e oea E eee nnn ii User Intormatlom rr Ee REESE EXER Seas e deus iii Online Registration iii Tele
9. AUTUSCN Enterprise KVM Solutions by ATEN Dual Rail LCD PS 2 USB Console KL1100 User Manual www aten com KL1100 User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China WURDE 1 ERES UE IE RARA EEST 11363 2006 38 XE BER EE ER ZI BRESSER MREDEH SUBE SJIT 11363 20068 BR ER X ERIS SUB EU SI ERSTER E HAMA Hee HSJ T 11363 2006 B EXE X KL1100 User Manual User Information Online Registration
10. C Humidity 0 80 RH NC Physical Housing Metal amp Plastic FIOpeties Weight 15 90 kg 17 40 kg Dimensions L x W x H 61 4 x 48 2 x 4 4 cm 66 5 x 48 2 x 4 4 cm 39 KL1100 User Manual Optional Rack Mounting For convenience and flexibility three optional rack mounting kits are available as shown in the following table Bracket Type Size cm Standard Installation Long 68 0 105 0 Easy Installation Short 57 0 70 0 Easy Installation Long 68 0 105 0 To install the long bracket standard rack mount kit simply replace the short L brackets on the standard rack mount kit with the long ones and mount the KL1100 according to the instructions given for Standard Rack Mounting page 12 While it takes two people to perform a standard installation with an Easy Installation kit one person can mount the KL1100 To install the Easy Installation kit do the following 1 Remove the standard sliding L brackets not shown and the side mounting brackets from both sides of the KL1100 Phillips head hex M4L4 6pcs 40 Appendix 2 Attach the left and right easy installation mounting rails to the inside of the rack The flange that supports the KL1100 will be to the inside Rear Flange Slide Bar p Front Flange Rear Attachment Sliding Bracket LEFT Support RAIL Flange a Screw the front flanges to the rack first b Slide the bars with the rear fla
11. E PRODUCT FURTHER ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR WITHOUT LIMITATION LOSS OF DATA LOSS OF PROFITS DOWNTIME GOODWILL DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY AND ANY EXPENSES FROM RECOVERY PROGRAMMING AND REPRODUCTION OF ANY PROGRAM OR DATA ALTUSEN makes no warranty or representation expressed implied or statutory with respect to its products contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose ALTUSEN reserves the right to revise or update its product software or documentation without obligation to notify any individual or entity of such revisions or update For details about extended warranties please contact one of our dedicated value added resellers 46 A AC Power Models Specifications 38 C Closing the Console 19 Connecting Up 14 Console Closing 19 Opening Separately 15 Opening Together 17 Console Selection 24 D DC Power Models Specifications 39 F FCC Information ii Features 2 Firmware upgrade cable 25 Mode 26 recovery 31 utility 25 H Hot Plugging 21 K Keyboard Emulation 44 KL1100 Front View 5 Keyboard Module 6 LCD Module 7 Models
12. Firmware Upgrade Mode run the downloaded Firmware Upgrade Package file from your computer either by double clicking the file icon or by opening a command line and keying in the full path and filename The Firmware Upgrade Utility Welcome screen appears 9 Firmware Upgrade Utility 1 Welcome to the Firmware Upgrade Utility Put your device into Firmware Upgrade Mode Use the Firmware Upgrade Cable to connect its Firmware Upgrade Port to your computer connect via Ethernet Agree to the License Agreement Then Click Next LICENSE AGREEMENT a LICENSE GRANT ATEN Intemational Co Ltd Licensor grants to you a non exclusive non transferable license to access and use FIRMWARE UPGRADE UTILITY the Product during the Term set forth below You may install the Product on a hard disk or other storage device install and use the Product on a file server for use on a network for the purposes of i permanent installation onto hard disks or other storage devices or ii use of the Product over such network and make backup copies of the Product RESTRICTIONS You agree not to modify adapt translate reverse engineer recompile disassemble or otherwise attempt to discover the source code of the Product or create derivative works based on the Product or remove any proprietary notices or labels on the Product including copyright trademark or patent pending notices You may not sublicense the Product or otherwise allow
13. Models There are four models in the KL1100 series Options include integrated 17 or 19 LCD panels and AC or DC based input power sources Model LCD Panel Power KL1100M 17 AC KL1100N 19 AC KL1100D 17 DC KL1100E 19 DC 45 KL1100 User Manual Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one 1 year from the date of purchase If this product proves to be defective contact ALTUSEN s support department for repair or replacement of your unit ALTUSEN will not issue a refund Return requests can not be processed without the original proof of purchase When returning the product you must ship the product in its original packaging or packaging that gives an equal degree of protection Include your proof of purchase in the packaging and the RMA number clearly marked on the outside of the package This warranty becomes invalid if the factory supplied serial number has been removed or altered on the product This warranty does not cover cosmetic damage or damage due to acts of God accident misuse abuse negligence or modification of any part of the product This warranty does not cover damage due to improper operation or maintenance connection to improper equipment or attempted repair by anyone other than ALTUSEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR TH
14. The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair Do not connect the RJ 11 connector marked UPGRADE to a public telecommunication network 34 Appendix DC Power The system relies on the protective devices in the building installation for protection against short circuit overcurrent and earth grounding fault Ensure that the protective devices in the building installation are properly rated to protect the system and that they comply with national and local codes Ensure that there is a readily accessible disconnect device incorporated in the building s installation wiring A separate protective earthing terminal is provided on this product and shall be permanently connected to earth For the DC supply circuit select a DC supply cable that is certified by UL AWM VW 1 Style 1015 minimum 16 AWG minimum 105 C minimum 300 V AN CAUTION This equipment is designed to permit the con
15. age you want to install usually the most recent and download it to your computer 3 Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of the KL1100 e e TES E EERO 25 KL1100 User Manual Firmware Upgrade Mode The KL1100 s firmware upgrade mode can be accessed one of two ways by entering a hotkey sequence see Console Selection page 24 or by placing the KL1100 in firmware upgrade recovery mode see Firmware Upgrade Recovery page 31 Note In order to activate the Firmware Upgrade Mode using a hotkey sequence the Firmware Upgrade Recovery Switch see page 7 must be set to the Normal position 1 Turn off the power to the KL1100 using the power switch located on the back side of the console 2 Slide the firmware switch to RECOVER see page 7 3 Turn on the power to the KL1100 using the power switch located on the back side of the console When the KL1100 is in Firmware Upgrade Mode the Num Lock Caps Lock and Scroll Lock LEDs will continually flash on and off To exit the Firmware Upgrade Mode see Exiting Firmware Upgrade Mode page 31 26 Chapter 4 Firmware Upgrade Performing the Upgrade Starting the Upgrade 1 With the KL1100 in
16. and efficiency benefits of the sliding console module without having to purchase a KVM switch module The KL1100 s LCD and keyboard touch pad modules slide independently of each other To maximize space in your data center the keyboard touch pad module slides back to hide away when not in use while the thin profile LCD monitor rotates back flush against the rack allowing convenient monitoring of computer activity For added convenience ports for an external PS 2 or USB keyboard and mouse as well as a monitor are provided on the rear panel permitting you to manage the switch from a local console up to 20 meters away Setup is fast and easy Simply use the included custom KVM cable set to link the LCD Console s KVM port to the console ports of your KVM switch and you are ready to go Since the KL1100 s firmware is upgradable you can stay current with the latest functionality improvements simply by downloading firmware updates from ATEN s web site as they become available KL1100 User Manual Features Integrated KVM console with 17 or 19 LCD monitor in a dual rail housing with top and bottom clearance for smooth operation in a 1U high system rack Select either AC or DC power input models Standard rack mount kit included optional Easy Rack Mounting single person installation rack mount kit available requires separate purchase Supports an external console with either PS 2 or USB connectors D
17. ave not entered the LCD OSD Menu function pressing this button performs an auto adjustment An auto adjustment automatically configures all the settings for the LCD panel to what the OSD considers their optimum values to be When you have entered the LCD OSD Menu function pressing this button exits the current menu and returns you to the previous menu Use it to leave an adjustment menu when you are satisfied with the adjustment you made When you are at the Main Menu pressing this button exits the LCD OSD 22 Chapter 3 Operation LCD Adjustment Settings An explanation of the LCD OSD adjustment settings is given in the table below Setting Explanation Brightness Adjusts the background black level of the screen image Contrast Adjusts the foreground white level of the screen image Phase If pixel jitter or horizontal line noise is visible on the display your LCD may have the wrong phase setting Adjust the phase setting to eliminate these problems Clock If vertical banding is visible on the display your LCD may have the wrong clock setting Adjust the clock setting to eliminate vertical banding H Position Positions the display area on the LCD panel horizontally moves the display area left or right V Position Positions the display area on the LCD panel vertically moves the display area up or down Color Temperature Adjusts the color quality of the display You can adju
18. d Restarting section see page 21 31 KL1100 User Manual This Page Intentionally Left Blank 32 Appendix Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage The device is equipped with a 3 wire gr
19. efault Note 1 Press the keys in sequence one key at a time First Ctrl then Alt then Shift etc 2 Console selections are not saved If the KL1100 is powered off it reverts to the default setting of both consoles enabled when it is powered on again 3 If the KVM switch connected to the KL1100 uses the Ctrl Alt Shift combination to invoke its hotkey mode you won t be able to access any of its hotkey operations because the KL1100 will capture the combination for console selection first Port ID Numbering amp Port Selection Port ID numbering and Port Selection follow the method used by the KVM switch connected to the KL1100 Consult your KVM switch s User Manual for details 24 Chapter 4 Firmware Upgrade The Firmware Upgrade Utility As new firmware revisions become available for the KL1100 firmware upgrade packages are posted on the ATEN web site The Windows based Firmware Upgrade Utility FWUpgrade exe provides a smooth automated process for upgrading the KL1100 s firmware Check the web site regularly to find the latest firmware packages and information relating to them Before You Begin To prepare for the firmware upgrade do the following 1 From a computer that is not part of your KL1100 installation go to ATEN s Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages 2 Choose the Firmware Upgrade Pack
20. h America llle Ih 37 Specifications cel ere ek hae eee es Wed ghee UNI 38 AC Power 5 38 DC Power 5 39 Optional Rack 40 Sun Keyboard Emulation 44 Troubleshooting Hiec eee ee 45 About SPHD Connectors 45 KL1100 Models oo enimvero 45 Limited 22 eee eee 46 vi KL1100 User Manual About This Manual This User Manual is provided to help you get the most from your KL1100 system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Overview Chapter 1 Introduction introduces you to the KL1100 KVM Console Its purpose features and benefits are presented and its components are described Chapter 2 Hardware Setup provides step by step instructions for setting up your installation and explains some basic operation procedures Chapter 3 Operation describes the fundamental concepts involved in operating the KL1100 Chapter 4 Firmware Upgrade explains how to upgrade the KL1100 s firmware with the latest available versions An Appendix provides specifications and other technical information regarding the KL1100 vii KL1100 User Ma
21. lectric leads from a DC power supply connect here Block KL1100 User Manual This Page Intentionally Left Blank Chapter 2 Hardware Setup Before you Begin v Important safety information regarding the placement of this device is provided on page 33 Please review it before proceeding Make sure that power to all the devices you will be connecting up has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Packing material has been inserted to protect the KL1100 during shipping Slide the LCD module out see Opening the Console page 15 until the packing material is visible Remove the packing material before installing the unit as shown in the diagram below KL1100 User Manual Standard Rack Mounting A standard rack mounting kit can be purchased separately for your KL1100 The kit enables the KL1100 to be mounted in rack with a depth of 42 77 cm 22 NC Side Mountng Brackets Note 1 It takes two people to mount the switch one to hold it in place the other to screw it in 2 The standard rack mounting kit does not include screws or cage nuts If you need additional screws or cage nuts contact your rack dealer 3 Optional mounting kits including single person Easy Installation kits are available with a separate purchase See Optional Rack Mounting page 40 in the Appendix for details Chapter 2 Hardwa
22. m previous page 3 Rotate the LCD module all the way down then pull the rear catches to release the LCD module 20 Chapter 3 Operation Hot Plugging The KL1100 supports hot plugging components can be removed and added to the console by unplugging their cables from the ports without the need to shut down the KL1100 Powering Off and Restarting If it becomes necessary to Power Off the KL1100 to upgrade the firmware for example simply turn off the power to the unit using the rear panel power switch Restarting the KL1100 is as easy as turning the rear panel power switch back on 21 KL1100 User Manual LCD OSD Configuration The LCD Buttons The LCD OSD allows you to set up and configure the LCD display Four buttons are used to perform the configuration as described in the table below Button Function MENU When you have not entered the LCD OSD Menu function pressing this button invokes the Menu function and brings up the Main Menu When you have entered the LCD OSD Menu function and have reached a setting choice with the navigation buttons pressing this button brings up its adjustment screen lA When navigating through the menus this button moves you Right or Up When making an adjustment it increases the value v When navigating through the menus this button moves you Left or Down When making an adjustment it decreases the value EXIT When you h
23. nection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment If this connection is made all of the following conditions must be met This equipment shall be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected This equipment shall be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor and also the point of earthing of the DC system The DC system shall not be earthed elsewhere The DC supply source is to be located within the same premises as this equipment Switching or disconnecting devices shall not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor WARNING This unit is intended for installation in restricted access areas restricted access area server room data center etc is where access can only be gained by service personnel through the use of a special tool lock and key or other means of security and is controlled by the authority responsible for the location 35 KL1100 User Manual Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended t
24. ng documentation and software updates http support aten com Fortelephone support see Telephone Support page iii North America Email Support support aten usa com Online Troubleshooting http www aten usa com support Technical Documentation Support Software Updates Telephone Support 1 888 999 ATEN ext 4988 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 37 KL1100 User Manual Specifications AC Power Models Function 17 LCD 19 LCD Computer Connections 1 Console Selection Hotkey External Keyboard 1 x 6 pin Mini DIN Female Purple Console Ports 1 x USB Type A Female Black Connectors Video 1x HDB 15 Female Blue Mouse 1 x 6 pin Mini DIN Female Green 1 x USB Type A Female Black KVM Ports 1 x SPHD 18 Female Yellow External Mouse 1 x USB Type A Female Black FW Upgrade 1 x RJ 11 Power 1 x 3 prong AC Socket Switches Reset 1 x Semi recessed Pushbutton Power 1 x Rocker F W Upgrade 1 x Slide LCD Power 1 x Pushbutt
25. nges toward the rack until the flanges make contact with the rack then screw the rear flanges to the rack js Continues on next page 41 KL1100 User Manual Continued from previous page 3 Slide the KL1100 onto the support flanges Use the screws supplied with this package to loosely attach the front of the KL1100 to the front of the rack only tighten the screws part way Phillips head M4L6 4 Slide the rear attachment sliding brackets along the slide bars until they contact the rear of the KL1100 then use the screws supplied with this package to attach the bars to the rear of the KL1100 tighten the screws all the way Phillips head 42 Appendix 5 Slide the KL1100 open and closed a couple of times to be sure that it is properly aligned and operating smoothly See Opening the Console page 15 for opening and closing procedures 6 After determining that the KL1100 is lined up and operating correctly finish by fully tightening the front attachment screws inserted in Step 3 43 KL1100 User Manual Sun Keyboard Emulation The PC compatible 101 104 key keyboard can emulate the functions of the Sun keyboard when the Control key Ctrl is used in conjunction with other keys The corresponding functions are shown in the table below PC Keyboard Sun Keyboard Ctrl T Stop
26. nual Conventions This manual uses the following conventions Monospaced Indicates text that you should key Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ALTUSEN products and how they can help you connect without limits visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller Visit ALTUSEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com viii Chapter 1 Introduction Overview The KL1100 is a series of KVM Console modules featuring an integrated 17 or 19 LCD panel a full keyboard and a touch pad in a 1U rack mountable sliding housing with AC or DC based input power sources The KL1100 KVM Console modules serve as the front end sliding console for compatible KVM switches This means users who already have a compatible KVM switch can take advantage of the space saving
27. o the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer Do not step on or stand on any device when servicing other devices in a rack Caution Slide rail LCD KVM mounted equipment is not to be used as a shelf or a work space 36 Appendix Technical Support International Foronline technical support including troubleshooti
28. on LCD Adjustment 4 x Pushbutton LEDs Power 1 Blue LCD Power 1 Orange Lock Num 1 Green Caps 1 Green Scroll 1 Green Emulation Keyboard Mouse PS 2 USB Video 1280 x 1024 75Hz DDC2B I P Rating 100 240VAC 50 60Hz 1A Power Consumption 29 6W 32 2W Environment Operating Temp 0 409 C Storage Temp 20 60 C Humidity 0 90 RH NC Physical Housing Metal amp Plastic Properties Weight 15 90 kg 17 40 kg Dimensions L x W x H 61 4 x 48 2 x 4 4 cm 66 5 x 48 2 x 4 4 cm 38 Appendix DC Power Models Function 17 LCD 19 LCD Computer Connections Console Selection 1 Hotkey External Keyboard 1 x 6 pin Mini DIN Female Purple Console Ports 1x USB Type A Female Black Connectors Video 1x HDB 15 Female Blue Mouse 1 x 6 pin Mini DIN Female Green 1 x USB Type A Female Black KVM Ports 1 x SPHD 18 Female Yellow External Mouse 1 x USB Type A Female Black FW Upgrade 1x RJ 11 Power 1x 3W3 or DC Terminal Switches Reset 1 x Semi recessed pushbutton Power 1 x Rocker F W Upgrade 1 x Slide LCD Power 1 x Pushbutton LCD Adjustment 4 x Pushbutton LEDs Power 1 Blue LCD Power 1 Orange Lock Num 1 Green Caps 1 Green Scroll 1 Green Emulation Keyboard Mouse PS 2 USB Video 1280 x 1024 75Hz DDC2B Rating 36 75VDC 1A Power Consumption 29 6W 32 2W Environment Operating Temp 0 40 C Storage Temp 20 60
29. others to use the Product licensed to you About 2 Read and Agree to the License Agreement enable the I Agree radio button Continues on next page 27 KL1100 User Manual Continued from previous page 3 Click Next The Firmware Upgrade Utility main screen appears 9 Firmware Upgrade Utility xj If Check Firmware Version is checked the utility compares the device s firmware level with the upgrade files If the device s version is newer the utility lets you decide whether to continue or not If it is not checked the utility performs the upgrade directly Click Next to begin Device List Status Messages gt Loading amp testing files gt Loading amp testing files OK Searching for devices Device Description Check Firmware Version Progress Help View Log The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel 4 Click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to continue the upgrade OOOO d 9 The firmware Ver 1 0 071 is not newer than cu
30. ounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over Continues on next page 33 KL1100 User Manual Continued from previous page If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or uninterruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair
31. phone 5 iii User Notice EG EUIS UE RR ERES iii Package Contents cece eee iv About This vii OVelVIGW RENE e LEX SEC IA ESI PURUS vii Conventions erp RP C Re XUL ba viii Product Information c RR PEAR sa RG HEE Ee es viii Chapter 1 Introduction OVetVieW u Ix nel bL eT RET RR DAE PLEASE me 1 Features m Pn 2 Requirement ru Deep Ce eve ie 3 EGD Gonsole erm hatte ante dt t api 3 External 3 inea blast legerem peru p eie aS 3 Operating Systems 4 COMPONENTS o5 une E E EGRE ER ad bi ROMS 5 Eront ebur bn eg e redes gees 5 Keyboard Module uipin 6 LGD Module sc oper ver RR ee ea Se sak d 7 Rear View AC Power 8 Rear View DC Power 9 Chapter 2 Hardware Setup Before you Begin gt eee res 11 Standard Rack 12 Connecting p r nien Chi Re te mir eua 14 Chapter 3 Operation Opening the Console 15 Opening
32. r MultiSync monitor capable of displaying the highest resolution provided by any computer in the installation USB or PS 2 keyboard and mouse If you install an external console and wish to extend the distance between it and the KL1100 CS Custom extender cables are available in various lengths Contact your dealer for details Cables For optimum signal integrity and to simplify the layout we strongly recommend that you use high quality custom cable sets available in varying lengths described in the table below which can be purchased from your dealer Length m Part Number 1 20 2L 5201P 1 80 2L 5202P 3 00 2L 5203P 6 00 2L 5206P 1 80 2L 5702P 1 20 2L 5201U 1 80 2L 5202U 3 00 2L 5203U 5 00 2L 5205U KL1100 User Manual Operating Systems Supported operating systems are shown in the table below OS Version Windows NT and higher Linux RedHat 7 1 and higher SuSE 9 0 and higher Mandriva Mandrake 9 0 and higher UNIX AIX 4 3 and higher FreeBSD 4 2 and higher Sun Solaris 8 and higher Novell Netware 5 0 and higher DOS 6 2 and higher Chapter 1 Introduction Components Front View No Component Description 1 Upper Handle Pull to slide the LCD module out push to slide the module in See Opening the Console page 15 for details on sliding the console in and out 2 LCD Module See LCD Module page 7
33. re Setup To rack mount the KL1100 do the following 1 While one person positions the KL1100 in the rack and holds it in place the second person loosely screws the front brackets to the rack 2 While the first person still holds the KL1100 in place the second person slides the L brackets into the KL1100 s side mounting brackets from the rear until the bracket flanges contact the rack then screws the L brackets to the rack 3 After the L brackets have been secured tighten the front bracket screws Note Allow at least 5 1 cm on each side for proper ventilation and at least 12 7 cm at the back for the power cord and cable clearance 13 KL1100 User Manual Connecting Up Refer to the example installation diagram as you perform the following steps 1 Plug SPHD connector of a cable either supplied with the unit or purchased separately see External Console page 3 into the LCD Console s KVM port Plug the keyboard monitor and mouse connectors of the KVM cable into their respective ports on the Console Section of a KVM switch If you are installing an external console plug your keyboard monitor and mouse into their respective ports on the Console Section of the LCD Console The ports are color coded and marked with an icon for easy identification Connect the KL1100 to a power source For AC power models plug the power cord into the LCD Console s power socke
34. rrent Firmware Ver 1 0 081 E in device MAIN 001 001 Continue the upgrade Yes No If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar 28 Chapter 4 Firmware Upgrade Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful 9 Firmware Upgrade Utility xi The Firmware upgrade was successful Click Finish to close the utility Device List Status Messages gt Loading amp testing files Loading amp testing files OK gt Searching for devices gt Preparing firmware upgrade gt Preparing firmware upgrade OK gt Upgrading device MAIN 001 001 gt Upgrading device MAIN 001 001 OK gt Upgrading device KB 001 002 gt Upgrading device 001 002 OK Device Description Device Fw Ver 1 1 101 Upgrade Ver 1 0 071 MID 001 002 Check Firmware Version Progress Help View Log lt Back Click Finish to close the Firmware Upgrade Utility 29 KL1100 User Manual Upgrade Failed If the upgrade failed to complete successfully the Upgrade Failed screen appears 9 Firmware Upgrade Utility B x The Firmware upgrade failed
35. st the warmth value color balance etc The Adjust Color selection has a further submenu that lets you fine tune the RGB values Language Selects the language that the OSD displays its menus in OSD Duration Lets you set the amount of time the OSD displays on the Screen If there is no input for the amount of time you choose the OSD display turns off Reset Resets the adjustments on all menus and submenus to their factory default settings Note The Language setting does not return to the factory default but remains at the one that you have set it to 23 KL1100 User Manual Console Selection Console selection on the KL1100 is accomplished with hotkey combinations as described in the following table Combination Action Ctr Alt Shift P C Enter to select normal mode pc etc Ctrl Alt Shift S U N Enter to select SUN Ctrl Alt Shift p 91 r a d e Enter Activates the Firmware Upgrade Mode Note this Hotkey sequence only works when the Firmware Upgrade Recovery Switch see page 26 is in the Normal position Ctrl Alt Shift L Enter Enable Local LCD console Disable Remote external console Ctrl Alt Shift Enter Enable Remote external console Disable Local LCD console Ctrl Alt Shift L R Enter or Ctrl Alt Shift R L Enter Enable both consoles d
36. t and into a power source ForDC power models properly connect the wires from a DC power source into the DC terminal block Power up your KVM installation Turn on the power to LCD Console Installation Diagram eum Chapter 3 Operation Opening the Console The KL1100 s console consists of two modules an LCD display module located under the top cover and a keyboard touch pad module below the LCD module The modules can either slide together or independently This allows you to have the LCD display available for viewing while the keyboard touch pad module is conveniently out of the way when not in use Opening Separately Pull the release catch to release the console and pull the top panel a few centimeters toward you Once the console has been released you can let go of the catch Release Catch Continues on next page KL1100 User Manual Continued from previous page 2 Pull the top panel all the way out until it clicks into place Lanasan m R X 2 A Chapter 3 Operation Reach underneath and pull the keyboard module all the way out until it clicks into place VY Opening Together Refer to the diagrams in the Opening Separa
37. tely section as you do the following 1 Pull the release catch and pull the top and bottom panels out until the keyboard module clicks into place Note Once the console has been released you can let go of the catch 2 Pull the top panel the rest of the way out until it clicks into place 3 Rotate the top panel all the way back to expose the LCD screen Note Refer to the warning regarding placing excessive weight on the keyboard module on the following page KL1100 User Manual Operating Precautions The maximum load bearing capacity of the keyboard module is 30kg Failure to heed the information below can result in damage to the keyboard module RIGHT Rest your hands and arms lightly on the keyboard module as you work WRONG DO NOT lean your body weight on the keyboard module DO NOT place heavy objects on the keyboard module 18 Chapter 3 Operation Closing the Console 1 Pull the release catches located on either side of the keyboard toward you to release the keyboard module then slide the module slightly in DEBPUE i zi C N X 2 Let go of the catches Using the front handle push the keyboard module all the way in R 2 OBES Loresesone f oj oj f Continues on next page 19 KL1100 User Manual Continued fro
38. ualinterface Supports computers and KVM switches with PS 2 or USB keyboards and mice Additional hot pluggable USB mouse port on front panel Internal power supply High video resolution Upto 1280 x 1024 75Hz 17 and 19 LCD Supports DDC DDC2 DDC2B DDCemulation of the LCD monitor Video settings of attached computers are automatically adjusted for optimal output to the LCD monitor Standard 105 key keyboard Sun keyboard emulation Dualrail design allows LCD monitor and keyboard touch pad modules to operate independently Compatible with all ATEN KVM Switches and most other KVM switches Adjustable depth to fit within the rack Firmware upgradeable Supports Microsoft Intellimouse 5 keys Supports Logitech and Microsoft wireless mice Console lock enables the console drawer to remain securely locked away in position when not in use DDCemulation video settings of each computer are automatically adjusted for optimal output to the monitor Chapter 1 Introduction Requirements LCD Console The LCD console supports most KVM switches that have PS 2 console port connectors If you are unsure whether your switch is supported or not check with your dealer The integrated LCD monitor s maximum resolution is 1280 x 1024 75Hz Make sure that none of the resolution settings of the connected computers exceed the LCD monitor s maximum resolution External Console A VGA SVGA o
39. wers the KL1100 on and off 3 External For flexibility and convenience the KL1100 supports an Console Section independent external KVM console The external console s keyboard monitor and mouse cables plug in here 4 Port The cable linking the KL1100 to a computer or switch plugs in Section here Note The shape of this SPHD connector has been specifically modified so that only KVM cables designed to work with this console can plug in see External Console page 3 for details Do NOT attempt to use ordinary 15 pin VGA connector cable to link this port to a computer or switch Chapter 1 Introduction Rear View DC Power 1 2 3 9 4 Component Description 1 Power Switch This is a standard rocker switch that powers the KL1100 on and off 2 External For flexibility and convenience the KL1100 supports an Console Section independent external KVM console The external console s keyboard monitor and mouse cables plug in here 3 KVM Port The cable linking the KL1100 to a computer or switch plugs in Section here Note The shape of this SPHD connector has been specifically modified so that only KVM cables designed to work with this console can plug in see External Console page 3 for details Do NOT attempt to use ordinary 15 pin VGA connector cable to link this port to a computer or switch 4 DC Terminal The e
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