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8 Console 32 Port Matrix KVM Switch KM0832 User Manual

1. 103 Hotkey Summary Table 103 Chapter 6 Keyboard Emulation Mac Keyboard ctus E at pals RR Aa de ele xa ER 105 Sun Keyboafdi dete aii mea a A nn 106 Appendix KM0832 User Manual Specifications oorr ee Teens Pea ey eee ee ee EE 107 Factory Default lt 5 108 Additional Installation Diagrams 109 Restoring Original Factory Default Settings 112 Troubleshooting chr Ree E e THER 114 General i e lum bee oe eet ey Se eer e aede n 114 SuN SYSTEMS s caseras ee Ne T ne VE UE RAE 115 Limited 116 Index xi KM0832 User Manual About This Manual This user manual is provided to help you get the most from your KM0832 system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Overview Chapter 1 Introduction introduces you to the KM0832 System Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Installation provides step by step instructions for setting up your installation and explains some basic operating procedures Chapter 3 Administrator Utility describes how to log into the KM0832 with your browser and ex
2. eee We We eee eee ea 2 esten Viger it ale ecu EO uice p Ae e em 3 System Requirements 4 COonsol8S ene Shes end ete Mr A LUE ete C et LS 4 Computers extare pete den n uere UP RE ue 4 Cables too eus s Uber eel Ms cim nO ertt 5 Operating 5 lt 5 KMO0832 Front View 6 KMO0832 Rear 8 Chapter 2 Installation sists coe orn See ds ce eee Chenin See eld ood ee dam ope 11 Before you Begin 0 00 cee eee 12 Stacking and Rack Mounting 12 SLACKING 23152 sce odere tert Cn atc Lope Rcge getto le eu et 12 Rack 5 13 Rack Mounting Front 15 Rack 16 Single Stage 1 5 17 Multilevel 1 lt 19 OVetVIe Ws des ren t EN RACE I ER RUNE E RUNS 19 Cascading cus bpm de RPG AU EE Gace due 20 Protocol Interface Cascading 20 Daisy Chaining erip aeiee 23 Network Installation 26 Topology C
3. L 22 Chapter 2 Installation Daisy Chaining Up to 7 additional KMO0432 stations can be daisy chained to the KM0832 master station The KM0832 is capable of supporting eight independent consoles while each KM0432 is capable of supporting four independent consoles The KM0832 must occupy the master first position in a daisy chained installation while the KM0432 must be used as the slave station s In a complete daisy chained installation the eight consoles that belong to the KM0832 can access and control all of the computers on the installation When accessing the daisy chained KM0432 switches the KM0832 consoles use the KM0432 OSD to access the computers connected to the daisy chained KM0432 switches The four consoles belonging to each slave switch KM0432 only control the computers up to 32 connected to their switch Note If the daisy chain feature is not operative on your unit you will need a newer version of the firmware Contact your dealer for details 23 KM0832 User Manual To set up a daisy chained installation refer to the diagram on page 25 and do the following 1 Use a daisy chain cable set described in the Cables section p 5 to con nect the chain out port of the master KM0832 station to the chain in port of the slave KM0432 station first station out to second station in second station out to third station in etc Note The KM0832 must occupy the master
4. Press A After you press A you automatically exit HKM and enter Auto Scan Mode and Auto Scanning begins 1 2 While you are in Auto Scan Mode you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a left click of the mouse During the time that Auto Scanning is paused the command line displays Auto Scan Paused Pausing and exiting are the two ways to stop scanning and keep the focus on a particular computer If you intend to continue scanning after a brief stop pausing is more convenient than exiting Auto Scan Mode completely This is because when you resume scanning after pausing you start from where you left off On the other hand if you exit and then restart Auto Scan you start over from the very first computer on the installation To resume Auto Scanning after you pause press any key or left click Scanning continues from where it left off While you Auto Scan Mode press lt to switch to the previous computer in the list press to switch to the next computer in the list After the amount of time set with the SCAN INTERVAL elapses the Scan function will switch to the next port When you skip you only skip to the previous or next available computer that is in the Scan Mode selection see p 84 While Auto Scan Mode is in effect ordinary keyboard and mouse functions are suspended only Auto Scan Mode compliant keystrokes and m
5. Setting Function BROADCAST Selecting BROADCAST invokes Broadcast Mode When this function is in effect commands sent from the console are broadcast to all available computers on the installation This function is particularly useful for operations that need to be performed on multiple computers such as performing a system wide shutdown installing or upgrading software etc While Broadcast Mode is in effect a speaker symbol appears before the port ID display of the port that currently has the console focus While Broadcast Mode is in effect the mouse will not function normally You must exit Broadcast Mode in order to regain control of the mouse To exit Broadcast Mode invoke the OSD with the OSD Hotkey then select BROADCAST to turn Broadcast Mode off 95 KM0832 User Manual F5 SCH The Search function provides a convenient method to easily locate ports and cascaded stations by their port notes To search for a port 1 From the OSD main screen press or click F5 2 In the field that appears enter the port note of the port for which you are searching All port notes that match or contain the search term s appear in a list Note You do not need to enter the entire port note a partial port note is acceptable For example if you want to search for a port with port note WIN 2K AS you only need enter a portion of the port note i e WIN 96 Chapter 4 OSD Operation
6. 3 User Port LEDs Lights green to indicate that the console connected to the corresponding port is online Flashes when cascaded from the KVM port s of a parent KVM station Chapter 1 Introduction 4 SYSTEM RESET Button Pressing and holding in this switch for more than three seconds performs a system reset Note This switch is semi recessed and must be pushed with a thin object such as the end of a paper clip or a ballpoint pen 5 USER PORT 1 Switch This switch selects which USER PORT 1 is active the one on the front panel or the rear panel Set it to FRONT to activate USER PORT 1 on the front panel set it to REAR to activate USER PORT 1 on the rear panel 6 USER PORT 1 Maintenance Port This port is provided for convenient and easy access for system maintenance It shares the same function with USER PORT 1 on the rear panel By switching the USER PORT 1 switch to FRONT USER PORT 1 on the rear panel is deactivated and USER PORT 1 on the front panel is activated Use it just as you would any other user port You must return the USER PORT 1 switch to the REAR position to reactivate USER PORT 1 on the rear panel KM0832 User Manual KM0832 Rear View 1 oe J a ae ac aj c a6 c ac ac Jr ac Jc rc Jr ac Jc d est 26 26 2 C 20 3C 20 230 30 30 26 26 20 26 26 7 2 84 1 Power Socket The power cord to the AC source plugs in here 2 POW
7. ADDRESS and IP ADDRESS SETTING To set the HTTP port 1 From the list select HTTP PORT 2 Key in the port number typically port 80 and press Enter To set the HTTPS port 1 From the list select HTTPS PORT 2 Key in the port number typically port 443 and press Enter To enable dynamic IP addressing with a DHCP server 1 From the list select AUTOMATIC IP ADDRESS 2 Press Y to enable or press N to disable Note The default is enabled If you disable this feature then you should manually configure the IP settings To manually configure the IP settings 1 From the list select IP ADDRESS SETTING A list appears with the following choices IP ADDRESS SUBNET MASK GATEWAY PRI MARY DNS SERVER and ALTERNATE DNS SERVER 2 Select each choice and enter the numerical address dotted quad address and then press Enter Note These settings do not apply if you enable DHCP SET CLOCK This function allows administrators to configure the date and time for the KM0832 A submenu appears with the following choices SET DATE and SET TIME To set the date and time 1 From the list select SET DATE In the field that appears enter the date in YYYY MM DD format and then press Enter 2 From the list select SET TIME In the field that appears enter the time in HH MM SS format and then press Enter continues on next page 94 Chapter 4 OSD Operation continued from previous page
8. The RJ 45 KVM port CPU port connectors combined with Auto Signal Compensation ASC allow signals to travel up to 300 meters between console module and KVM adapter cable CPU module and still maintain high video resolution eliminating the need for KVM extenders and allowing the installation to take advantage of the internal Cat 5e and Cat 6 wiring built in to most modern commercial buildings In addition use of RJ 45 connectors saves precious IT real estate by allowing a full 8 user ports and 32 KVM ports to reside in a single 1U system housing Setup is fast and easy plugging cables into their appropriate ports is all that is entailed Because the KM0832 intercepts keyboard and mouse input directly there is no software to configure so there is no need to get involved in complex installation routines or be concerned with incompatibility problems Access to any computer is easily accomplished either by means of a powerful menu driven On Screen Display OSD system or by entering Hotkey combinations from the keyboard A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one KM0832 User Manual Features Eight consoles independently and simultaneously control up to 32 directly connected computers Supports up to 1024 user accounts Supports up to 256 group accounts Easy Web browser access to the KM0832 Administrator Utilit
9. 1 2 3 Select ADD USER The user list appears From the list select the user to whom you wish to grant access to the port Press Y to confirm or press N to cancel To set the User Access Type 1 Select SET USER ACCESS TYPE A list of all users who have been added to the port appears From the list select the user for whom you wish to set the User Access Type Set the User Access Type NONE no port access VIEW users can only view video from the port FULL users can view video from the port and control the port Note If NONE is set the port will not show up in the user s port list on the OSD main screen Press Esc to exit The User Access Type you selected is assigned to the user To revoke user access for a port 1 Select DELETE ACCESS USER A list of all users that have been added to the port appears From the list select the user for whom you wish to revoke access to the port Press Y to confirm or press N to cancel continues on next page 91 KM0832 User Manual continued from previous page Setting Function SET PC NOTE To help remember which computer is attached to a particular port every port can be given a name This function allows the administrator to create modify or delete port notes To edit a port note 1 Click the port you want or use the navigation keys to move the highlight bar to it then press Enter 2 Ke
10. ALTUSEN on the web or contact an ALTUSEN Authorized Reseller In the United States of America call 866 ALTUSEN 258 8736 In Canada and South America call 949 453 8885 In all other locations call 886 2 8692 6789 Visit ALTUSEN on the Web at http www aten com for a list of locations and telephone numbers XV KM0832 User Manual This Page Intentionally Left Blank Chapter 1 Introduction Overview The KM0832 Matrix KVM Switch gives IT administrators in large corporations advanced control of multiple servers Operators working at up to eight consoles monitor keyboard and mouse can independently and simultaneously take direct control of up to 32 computers By cascading additional KM0832 and daisy chaining KM0432 8 operators can access and control more than 8 000 computers The 8 consoles belonging to the master station the root or highest level KM0832 are able to access all the computers on the installation those that are directly connected as well as those that are daisy chained and cascaded The 4 consoles belonging to each of the slave stations the daisy chained KM0432 switches can only access the computers that are connected to them on the same daisy chain level directly connected and cascaded The KM0832 features a modular design with automatic console conversion that allows any combination of PS 2 and USB consoles to control any combination of PS 2 USB Sun Mac and serial computers
11. Access ports Configure personal profile settings Search View online Help Manage user administrator accounts Manage super administrator accounts Manage stations Manage ports View clear log file Backup restore settings Manage group accounts Configure network settings Set date and time View system information Upgrade firmware Invoke Broadcast Mode Super administrators and administrators have full access to all ports however users must be granted permission to access each port 48 Chapter 3 Administrator Utility 7 Select a group membership for the user If you do not wish to create a group membership for the user then select the default group account Note Each user account can have only one group membership 8 From the list of ports choose the type of access the user should have to each port If there are any cascaded KM0832 stations you can grant access to ports on those stations as well For more information about port permissions see Port Management page 52 9 Click Save The new user is added to the User Management Webpage User Management jbrown tech doc 49 KM0832 User Manual Modifying User Accounts To edit a user account 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Scree
12. F7 SCAN This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself The selection of computers to be included for Auto Scanning is made with the SCAN MODE setting under the F2 SET function see SET SCAN on p 84 The amount of time that each port displays for is set with the SCAN INTERVAL setting under the F2 SET function see SET SCAN on p 84 When you want to stop at a particular location press the Spacebar or Esc to stop scanning and exit Auto Scan Mode If the scanning stops on an empty port or one where the computer is attached but is powered off the monitor screen will be blank and the mouse and keyboard will have no effect Simply wait after the Scan Duration time is up the Scan function will switch to the next port As each computer is accessed an S appears in front of the port ID display to indicate that it is being accessed under Auto Scan Mode While Auto Scan Mode is in effect the console will not function normally You must exit Auto Scan Mode in order to regain control of the console While you are in Auto Scan Mode you can pause the scanning in order to keep the focus on a particular computer either by pressing or with a left click of the mouse See Invoking Auto Scan p 102 for details While you in Auto Scan Mode press lt to switch to the prev
13. The User Type is changed To change a user s group membership 1 Select CHANGE USER GROUP The user list appears 2 From the list select the user for whom you wish to change the group membership The group list appears 3 From the list select the group to which you wish to add the user The user is removed from the original group and added to the new group DELETE USER Opens the user list Select the user that you wish to delete ACCOUNT Press Y to confirm or press N to cancel continues on next page 88 Chapter 4 OSD Operation continued from previous page Setting Function USER ACCESS SETTING The user list appears Select the user for whom you wish to modify port access rights A list of all ports appears Select a port and then set the User Access Type NONE no port access VIEW users can only view video from the port FULL users can view video from the port and control the port Note If NONE is set the port will not show up in the user s port list on the OSD main screen Press Esc to exit The User Access Type you selected is assigned to the user Repeat this procedure for all the ports in the list 89 KM0832 User Manual PORT MANAGEMENT Setting Function PORT ACCESS This function allows the administrator to define group and user access to the computers on the installation on a port by port basis Select a port from the
14. User _ 46 Adding Users ERR ae eek gered Sete eaten 47 Modifying User 50 Deleting User 51 Port 52 Accessing Ports ER AU sake xe 53 Managing Port Access 53 Cascaded Installations 57 Configuring Port Settings 58 Setting the OSD 59 View Mode esteem nana ge dare tee pee el 60 Set Port IDs Sos Rus cS UR es 60 Display Duration kel bere n Aeg ens 61 Set SCAN shiek dee es ve tee REA d 61 Configuring OSD User Settings 62 Search see ees dee ie ee a ei eee E 64 Firmware Upgrade ss eee koe bese RE ae Ed 65 Before You Begin a nee ee eee 65 Performing the Upgrade 66 KM0832 User Manual Upgrade Falled PA ee eee 67 Firmware Upgrade Recovery 67 Backup and Restore 68 Viewing and Ending User Sessions 70 Viewing and Clearing the Log File 72 Viewing System 74 Vi
15. X C Jc atc JI atc Jc Je X c Jc ac ases CCL ITLL c 2 XE L Console Module Z z Console Module KM0432 25 KM0832 User Manual Network Installation You can configure most KM0832 settings from within Web browser To do so you need to install the KM0832 on the local network To install the KM0832 on the local network plug a Cat 5 patch cable from your Ethernet network into the CONFIGURATION port on the rear panel of the KM0832 Topology Considerations The use of RJ 45 KVM port connectors combined with Auto Signal Compensation ASC allow signals to travel up to 300 meters 1000 feet and still maintain reliability and high video resolution This allows the KM0832 installation to take advantage of the internal Cat 5e and Cat 6 wiring built in to most modern commercial buildings Note Although the KM0832 supports legacy Cat 5 wiring the performance and video quality may degrade over longer distances We strongly recommend that you use Cat 5 shielded twisted pair STP cable Since the data signals are not transmitted in packets the transmission ca
16. allows them to configure and control the overall operation of the OSD Note When creating user accounts you must add each user to a group Therefore we suggest that you create groups before users If you do not wish to create groups you may add users to the default group account However the default group account cannot be used to grant port access to group members In this case you must individually add users to the port s ACCOUNT MANAGEMENT Setting Function CREATE GROUP Opens the NEW GROUP NAME field Enter a name for the new group and then press Enter The group name may be up to 15 characters long and can consist of any combination of letters and numbers A Z 0 9 MODIFY GROUP Lists all groups Select the group name that you wish to modify Edit the group name and then press Enter DELETE GROUP Lists all groups Select the group name that you wish to delete Press Y to confirm or press N to cancel GROUP ACCESS 1 The group list appears SETTING 2 Select the group for which you wish to modify port access rights A list of all ports appears 3 Select a port and then set the Group Access Type NONE No port access VIEW group members can only view video from the port FULL group members can view video from the port and control the port Note If NONE is set the port will not show up in the group members port lists on the OSD main screen 4 Press Esc to exit The Gro
17. change the default password After other user accounts have been added to the KM08322 it is no longer necessary to use the default super administrator account to log in This account cannot be deleted and it does not appear in the list of usernames To log in to the KM0832 Administrator Utility 1 Enter the IP address of the KM0832 in the address bar of a Web browser and press Enter The KM0832 Login Webpage appears KM0832 Login Username Password Cion Rest 2 Enter your username and password and then click Login 31 KM0832 User Manual Upon successfully logging in the KM0832 Administrator Utility Main Webpage appears AUTU SCEN ram serve 1 PORTU Mad Serve 2 Fors von AS mose i raro Web Server 2 rane trans p sont ATIUM 1 ATUM 2 T ATUM 3 Lun ATUM producto UT E PORTUM hevdes i 2 a PORTE SH sons aroaro ome vox 003102 00201 PORTO 08221 pose MON Ponta 1081122 9081201 xn PORTO ae KM0832 Administrator Utility At the top of the KM0832 Administrator Utility Main Webpage is a menu bar Underneath the menu bar are several icons Menus and icons are described in the following pages A tree view at the left side of the Main Webpage displays the stations and ports The KM0832 station icon at the top of the tree repres
18. click or press Enter to lock the position and return to the View submenu DISPLAY DURATION Determines how long a port ID displays on the monitor after a port change has taken place The choices are USER DEFINED which lets you select the amount of time from 1 240 sec and ALWAYS ON which displays the port ID at all times If you select User Defined key in the number of seconds then press Enter The default is 3 seconds A setting of 0 zero disables this function DISPLAY MODE Selects how the port ID is displayed the port number plus the port name PORT NUMBER PC NAME the port number alone PORT NUMBER or the port name alone PC NAME The default is PORT NUMBER PC NAME SET SCAN SCAN INTERVAL Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan Mode see F7 SCAN p 97 Key in a value from 1 240 seconds then press Enter The default is 5 seconds a setting of 0 disables the Scan function SCAN MODE Selects which computers will be accessed under Auto Scan Mode see F7 SCAN p 97 Choices are PERSONAL only those ports that the user has set as personal See SET PERSONAL VIEW on p 83 ACCESSIBLE only those ports that the user is permitted to access See POHT ACCESS p 90 ACCESSIBLE POWERED only those ports that the user is permitted to access and that have their attached computers powered on The default is Accessible Po
19. control the computers In a cascaded installation the first KVM switch is considered the first stage station cascaded switches are considered second and third stage stations Protocol Interface Cascading Protocol interface cascading refers to cascading from a parent KVM switch to a child switch where both switches uses the same data transfer protocol In this type of cascade the OSD belonging to the separate switches are integrated so that when the consoles of the first stage switch invoke the OSD all computers on the cascaded KVM installation are listed in the port directory The 0832 can cascade up to three levels of KM0832 stations through protocol interface cascading It supports more than 8 000 computers The maximum number of consoles on the first stage KM0832 that can simultaneously access computers attached to the cascaded KM0832 switches is dependent on the number of bus connections between each parent and child switch A bus connection is established by connecting a KVM port of the parent switch to a user port of the child switch The KM0832 supports maximum of eight bus connections between parent and child switches In order for all eight consoles on the first stage KM0832 switch to simultaneously access the cascaded second and third stage switches each parent KM0832 must make eight bus connections with each child switch that is cascaded from its ports In other words eight KVM ports of the parent switch must be conne
20. daisy to the head of another A daisy chained installation does not utilize KVM ports and user ports to connect one switch to another as in a cascaded installation thus preserving valuable port space The port capacity of a daisy chained installation is the total of all the KVM ports for all of the KVM switches on the chain For example a KM0832 has 32 KVM ports On an installation with eight daisy chained switches one KM0832 and seven KM0432s the number of available ports is 32 x 8 256 The 0832 supports both daisy chaining and cascading providing enormous capacity and flexibility for expanding the installation The following sections provide the information and procedures involved in setting up cascaded and daisy chained installations Note If the daisy chain feature is not operative on your unit you will need a newer version of the firmware Contact your dealer for details KM0832 User Manual The table below lists the KVM switches that are compatible with the KM0832 Expansion Type Brand Model Number Name Cascade Altusen KM0832 8 Console 32 Port Matrix KVM Switch Daisy chain Altusen KM0432 4 Console 32 Port Matrix KVM Switch Cascading Another way of adding capacity is to cascade additional KVM switches from the KM0832 s KVM ports The KM0832 supports up to three levels of cascading However unlike daisy chaining cascading does not increase the number of consoles that can be used to
21. date and time of the KM0832 with that of the computer that you are using to access it Set manually Select this option to manually enter the date and time You must enter the date and time in the following way a Date Enter the date in Arabic numerals year first then the month followed by the day The year must carry four digit places while the month and day each must carry two digit places The year month and day each must be separated by a hyphen For example December 5th 2005 should be written 2005 12 05 b Time Use 24 hour notation to enter the time as hours minutes seconds For example three o clock in the afternoon should be written 15 00 00 Automatically synchronize with an NTP server on the Internet Select this option to synchronize the date and time of KM0832 with that of a Network Time Protocol NTP server on the Internet To use this feature you will need to open UDP port 123 in your firewall From the Time Zone drop down list select the time zone of the region where the KM0832 resides Select Daylight Saving Time Summer Time if it is used in your region Click Save Your settings are saved and the system date and time are updated 42 Chapter 3 Administrator Utility Group Management Super administrators can create up to 256 groups on the KM0832 as well as modify and delete those groups Grouping users together simplifies port management by enabling actions to be performed t
22. follow Step 2 2 Upgrade the firmware version of the console modules can t use an Ethernet hub to connect the console modules and KVM adapter cables to the KM0832 Although Cat 5 cable is used to connect the console modules and KVM adapter cables to the KM0832 it does not support the Ethernet protocol thus you cannot use an Ethernet hub to connect them The password for the default super administrator account needs to be reset See Restoring Original Factory Default Settings on page 112 upgrading the firmware but some of the modules were not upgraded successfully See Upgrade Failed on page 67 The firmware upgrade process was prematurely aborted and now some of the modules are inoperable See Firmware Upgrade Recovery on page 67 114 Appendix Sun Systems Problem Solution Video display problems with HDB 15 interface systems e g Sun Blade 1000 servers Video display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 60Hz Under Text Mode 1 Go to OK mode and issue the following commands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Log in The display resolution should be set to 1024 x 768 60Hz Under Text Mode 1 Go to OK mode and issue the
23. following commands Setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command ffbconfig res 1024x768x60 2 Log out 3 Log in These solutions work for most common Sun VGA cards If these procedures fail to resolve the problem consult the manual for the Sun VGA card 115 KM0832 User Manual Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one 1 year from the date of purchase If this product proves to be defective contact ALTUSEN s support department for repair or replacement of your unit ALTUSEN will not issue a refund Return requests can not be processed without the original proof of purchase When returning the product you must ship the product in its original packaging or packaging that gives an equal degree of protection Include your proof of purchase in the packaging and the RMA number clearly marked on the outside of the package This warranty becomes invalid if the factory supplied serial number has been removed or altered on the product This warranty does not cover cosmetic damage or damage due to acts of God accident misuse abuse negligence or modification of any part of the product This warranty does not cover damage due to improper operation or maintenance connection to improper equipment or attempted repair by anyone other than ALTUSEN This warranty does not cover products
24. is no input from the user for the amount of time specified with the Webpage Session Timeout the user s session in the KM0832 Administrator Utility automatically expires The valid range for the Webpage Session Timeout is 1 255 minutes A setting of 0 disables this function The default is 3 minutes Note Only 7 users can simultaneously log in to the KM0832 Administrator Utility therefore you should set the Webpage Session Timeout number accordingly To set the Webpage Session Timeout for the KM0832 Administrator Utility 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 From the Administration menu choose Station Management The Station Management Webpage appears 3 In the Webpage Session Timeout field specify the number of minutes to elapse before an inactive user is timed out of the KM0832 Administrator Utility Enter 0 to disable this function 4 Click Save 37 KM0832 User Manual Network Configuration Network Configuration is a super administrator function After you log in to the KM0832 Administrator Utility you should configure the network settings for it on your network The KM0832 Administrator Utility can also be made accessible from a Virtual Private Network VPN Network settings are configured through the Network Settings Webpage To open the Network Settings Webpage 1 If
25. numbers display on the command line as you key them in If you make a mistake use Backspace to erase the wrong number Press Enter After you press Enter the KVM focus switches to the designated computer and you automatically exit HKM 100 Chapter 5 Hotkey Operation Auto Scanning Auto Scan switches among all the KVM ports that are accessible to the current operator at regular intervals see SCAN MODE under SET SCAN p 84 for information regarding accessible ports This function is convenient for automatically monitoring the activity of the computers on the installation Setting the Scan Interval The amount of time Auto Scan focuses on each port is set with the SCAN INTERVAL setting of the OSD F2 SET function see SET SCAN on p 84 You can change the scan interval before activating Hotkey Auto Scanning if you wish with the following Hotkey combination 1 Invoke HKM see p 99 2 Key in T n Where T is the letter T and n is a number from 1 255 that represents the number of seconds for the dwell time The letter T and the numbers display on the command line as you key them in If you make a mistake use Backspace to erase the wrong number 3 Press Enter After you press Enter you automatically exit HKM and are ready to invoke Auto Scanning 101 KM0832 User Manual Invoking Auto Scan To start Auto Scanning key in the following Hotkey combination Invoke HKM see p 99
26. of the person to whom the notification message should be sent 7 Click Save 40 Chapter 3 Administrator Utility Setting the Date and Time Super administrators can set the date and time of the KM0832 which enables the System Log Active Sessions and System Information Webpages to maintain accurate time sensitive data To set the date and time 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 From the Administration menu choose Super Adm Configuration Date amp Time The Date amp Time Webpage appears Date amp Time Current Settings Date yyyy mm dd Time hh mm ss Change Settings Synchronize with my computer Date yyyy mm dd 2006 04 14 Time hh mm ss 15 41 43 O Set manually Date yyyy mm dd Time hh mm ss Automatically synchronize with an NTP server on the Internet 1 Time Zone Time Zone GMT 08 00 Pacific Time US amp Canada Tijuana v Enable Daylight Saving Time Summer Time Save The current date and time of the KM0832 are shown at the top of the Webpage 41 KM0832 User Manual Under System Date amp Time select one of the following three options to set the date and time Synchronize with my computer Select this option to synchronize the
27. on an OSD menu The default is ON Set Idle Timeout If there is no input from the console accessing a particular port for the amount of time set with this function the port is released allowing it to be accessed by the other consoles To set the timeout value key in a number from 0 255 seconds then press Enter If the number is 0 zero this function is disabled The default is 5 seconds 63 KM0832 User Manual Search The Search function provides a convenient method to easily locate ports and cascaded stations by port note or by station name To search for a port 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 Click the Search menu The Search Webpage opens Port Note Station Name Search 3 In the field enter the port note of the port for which you are searching or enter the station name of a cascaded station All entries that match or contain the search term s appear in a list Note You do not need to enter the entire port note a partial port note is acceptable For example if you want to search for a port with port note WIN 2K AS you only need enter a portion of the port note i e WIN The same applies when searching for stations 64 Chapter 3 Administrator Utility Firmware Upgrade Super adminis
28. or disconnecting power to hot pluggable power supplies observe the following guidelines Install the power supply before connecting the power cable to the power supply Unplug the power cable before removing the power supply If the system has multiple sources of power disconnect power from the system by unplugging all power cables from the power supplies Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair KM0832 User Manual Rack Mounting Before working on the rack make sure that the stabi
29. selection is accomplished either by means of the KM0832 s OSD or by entering Hotkey combinations from the keyboard OSD Operation is discussed in detail in Chapter 4 Hotkey Port Selection is discussed in Chapter 5 Although hotkeys are handy for a single stage installation we strongly recommend you use the more powerful and versatile OSD especially for cascaded and daisy chained installations 27 KM0832 User Manual This Page Intentionally Left Blank 28 Chapter 3 Administrator Utility Overview The KM0832 Administrator Utility enables network administrators to securely manage the KM0832 Matrix KVM Switch from anywhere on the LAN Administrators can manage users and groups control port access upgrade firmware versions and perform many other administrative functions using the intuitive and easy to use menus and icons Because it runs inside a Web browser there is no software to install on either client computers or servers The KM0832 Administrator Utility offers simultaneous access for up to seven administrators and users Security is maintained by a powerful combination of login password protection three tier user access and port restrictions ensuring that unauthorized users cannot gain control of your mission critical servers An integrated tree view provides seamless navigation of cascaded KM0832 stations and root station configurations are automatically synchronized with all cascaded switches Most feat
30. sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR WITHOUT LIMITATION LOSS OF DATA LOSS OF PROFITS DOWNTIME GOODWILL DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY AND ANY EXPENSES FROM RECOVERY PROGRAMMING AND REPRODUCTION OF ANY PROGRAM OR DATA ALTUSEN makes no warranty or representation expressed implied or statutory with respect to its products contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose ALTUSEN reserves the right to revise or update its product software or documentation without obligation to notify any individual or entity of such revisions or update For details about extended warranties please contact one of our dedicated value added resellers 116 A accounts managing 43 46 87 activating the OSD 85 Active Sessions Webpage 70 force logout 70 viewing 70 administrator functions 87 accounts managing 87 ports managing 90 SADM configuration 94 stations naming 93 System information 93 Administrator Utility active sessions viewing 70 backing up settings 68 date an
31. stage installation or 17 minutes for a cascaded installation Please be patient while the firmware is upgrading 8 After the firmware upgrade completes log out to reset the KM0832 Upgrade Failed If a device fails to complete the upgrade successfully start the firmware upgrade procedure again see page 66 Firmware Upgrade Recovery If the firmware upgrade procedure is aborted prematurely due to a power outage for example the switch that was being upgraded at the time may become inoperable and may be incapable of accepting a normal firmware upgrade To recover from a failed firmware upgrade 1 Slide the firmware upgrade recovery switch see page 8 to the RECOVER position 2 Perform a system reset see System Reset Button on page 7 3 Slide the recovery switch back to the NORMAL position 4 Start the firmware upgrade procedure again see page 66 67 KM0832 User Manual Backup and Restore Settings Super administrators and administrators can back up KM0832 system settings to a file and later restore them to the system Backing up system settings is helpful 1 before making changes 2 if you install multiple KM0832 switches in separate installations and you want to use the same settings 3 if the KM0832 has a problem and needs to be replaced and 4 when upgrading to a newer version of the KM0822 Action Description Backup Backs up root station settings user and group accounts user p
32. to the KM0832 Turn on the power to the computers KM0832 User Manual Single Stage Installation Diagram This product supports several console module and KVM adapter cable types See System Requirements page 4 and Additional Installation Diagrams Console Module page 109 for details CPU Module EE oe C2 SC CCCII Jc ac ac c c ac ac amc ac 3c 3c 3c 3c 30303 iam JI 2 2C JL JC 2c 2C JL 18 Chapter 2 Installation Multilevel Installations The number of computers that can be added to your installation can be greatly expanded by performing a multilevel installation The KM0832 supports two types of multilevel installation Cascading Daisy chaining Overview Cascading involves using the KVM port s of a parent KVM switch one that is above a switch linked down from it to connect to the user ports of a child KVM switch With numerous child switches linked down from the parent the effect is reminiscent of the way water cascades down over a waterfall Cascading adds capacity to a KVM installation but the parent KVM switch loses at least one KVM port for each cascaded child switch Daisy chaining refers to connecting two KVM switches via dedicated daisy chain ports The switches are strung together in a chain see the diagram on p 25 similar to the way children make chains of daisies by tying the end of one
33. version of the firmware Contact your dealer for details Chapter 1 Introduction PS 2 keyboard and mouse emulation computers boot even when the console focus is elsewhere LCD VGA SVGA XGA and MultiSync support DDC2B Superior video quality 1024 x 768 9 60Hz for up to 300m 1920 x 1440 60Hz distance depends on installation environment Auto Signal Compensation ASC assures optimum video resolution for distances up to 300m between computers and consoles no DIP switch setting required Free lifetime firmware upgrades Compact design rack mounts in only 1U of rack space Multi architecture compatibility PC x86 x64 Macintosh PowerPC Sun Microsystems Sparc Benefits The KM0832 Matrix KVM Switch saves time and money by allowing a single console to manage each of the connected computers A KM0832 installation provides the following benefits Eliminates the cost of a keyboard monitor and mouse for each computer Eliminates the need for additional space for extra components Saves on energy costs Eliminates the inconvenience time and effort required to move from one computer to another Allows centralized control of computers located at non contiguous locations on the site KM0832 User Manual System Requirements Consoles The following hardware components are required for each console A VGA SVGA or MultiSync monitor capable of displaying the highest resolution
34. you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 From the Administration menu choose Super Adm Configuration gt Set Network The Network Settings Webpage appears Network Settings 1 DHCP Enabled Yes 1 Manual IP Address IP Address Subnet Mask Default Gateway Primary DNS Server Alternate DNS Server 1 Port Settings HTTP Port 80 HTTPS Port 443 15 System Event Report Settings Notification Yes No SMTP Server Address deskmail aten com SMTP Authentication Yes O No Account Name jjbrown Password eeeeeeee From jbrown amp aten com To jbrown aten com 38 Chapter 3 Administrator Utility IP Address The KM0832 has the option to either manually enter a static IP address or use a DHCP server on your network to dynamically assign one If you enable a DHCP server to assign IP address to the 0832 you can enable the KM0832 to send an e mail notification when the IP address changes See System Event Reports page 40 To use a DHCP server to assign an IP address click Yes under DHCP enabled To manually assign an IP address 1 Under DHCP enabled click No 2 In the fields under Manual IP address enter the IP address subnet mask de
35. 2 port The Port Management Webpage for that port appears See page 32 for more information about using the computer icons Or Open the Port Select Webpage Go to step 3 3 In the Port ID column click on a port ID to open the Port Management Webpage for that port The Port Management Webpage appears Port Management IO PORTi Port Access Available Users No Access Users bilb m billt dustin E fernando lt lhingdi brown View Only Users jeffrey Y josiah gt megan michael s opal rebekah Full Access Users rhonda gt robert sam sharon Available Groups No Access Groups accounting 55 admin dept computing LM finance lt helpdesk legal View Only Groups marketing MY production gt purchasing sales tech doc Full Access Groups _ zu lt The upper section of the Port Management Webpage is used to manage port access rights for users and groups The boxes on the left side of the Webpage show all users and groups that have been created The boxes on the right side of the Webpage govern port access rights These boxes are discussed in the table below 54 Chapter 3 Administrator Utility In the middle of the Webpage are six sets of arrows Each set contains two arrows one facing leftward lt and the other facing rightward gt which correspond to the boxes imme
36. 92 Port Select Webpage 53 ports access 53 90 keyboard language layout 58 92 LEDs 6 managing 52 90 operating systems 58 92 selection 27 Settings 58 92 shortcuts 83 status 35 powering off 27 problems xiv R rack mounting 12 front 15 rear 16 safety instructions vi split 13 reset system 7 restarting 27 restoring factory default settings 112 previous settings 68 stations and ports 53 93 user defaults 86 S safety instructions general iv rack mounting vi scanning See Auto Scan mode Screen Blanker function 63 85 Search function 96 Search Webpage 64 selecting the active port 100 SET 85 setting Auto Scan mode interval 101 date and time 41 94 OSD view 59 83 passwords 63 85 personal view 60 83 Settings Webpage 62 shortcuts port 83 Simple Mail Transfer Protocol configuration 40 SMTP See Simple Mail Transfer Protocol specifications technical 107 stacking 12 Station Management Webpage 36 station positions switching 27 stations naming 36 93 120 Index support technical xiv V switching station positions 27 View Webpage 59 system event report 40 view OSD 59 83 System Information Webpage 74 viewing active sessions 70 System Log Webpage 73 system requirements W cables 5 Webpage Session Timeout 37 computers 4 Webpages consoles 4 Active Sessions 70 operating systems 5 Backup and Restore Settings 68 system reset 7 Date
37. AUTUSCN Enterprise KVM Solutions by ATEN 8 Console 32 Port Matrix KVM Switch KM0832 User Manual www aten com KM0832 User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Fe CE wom KM0832 User Manual User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manu
38. D View After you create accounts for users those users can log in to the KM0832 Administrator Utility From there they can set the OSD view settings for their accounts This includes selecting the ports that will appear in the OSD port list the type position and duration of the port ID display and the scan mode and scan duration The OSD is discussed in Chapter 4 To open the View Webpage 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 Click the View menu The View Webpage appears 15 View Mode 050 O Personal Accessible Accessible amp Powered 1 Set Port ID Tag Mode ID Port Name ID Position Upper left 2 Display Duration Always On User Defined 3 second s 1 Set Scan Scan Timer 5 second s Scan Mode Personal Accessible Accessible Powered Save 59 KM0832 User Manual View Mode Many of the OSD functions only operate on the computers that are currently listed displayed on the OSD main screen Use this function to broaden or narrow the scope of ports that are listed The submenu choices and their meanings are given in the table below Choice Meaning Personal The OSD lists the ports that the user has set as personal See SET PERSONAL VIEW on page 83 Accessible The OSD lists
39. ER Switch This is a standard rocker switch that powers the station on and off 3 CONFIGURATION Port The KM0832 is connected to the local network via the CONFIGURATION port It provides access to the KM0832 Administrator Utility to configure the switch create and manage user and group accounts set device access permissions upgrade firmware etc 4 F W UPGRADE Switch During normal operation and while performing a firmware upgrade the firmware upgrade recovery switch should be in the NORMAL position See p 67 for firmware upgrade recovery details 5 CHAIN OUT Port When daisy chaining stations see p 23 the CHAIN OUT port is used to connect the lower stations in the chain Note If this feature is not operative on your unit you will need a newer version of the firmware Contact your dealer for details Chapter 1 Introduction 6 USER PORT The Cat 5 cables from the console modules plug in here USER PORT 1 shares its KVM access with USER PORT 1 on the front panel The USER PORT 1 switch front panel controls which of the two ports is active See USER PORT 1 Switch page 7 for more information 7 KVM Ports The Cat 5 cables that link the KVM adapter cables to the KM0832 plug in here KM0832 User Manual This Page Intentionally Left Blank Chapter 2 Installation Overview For convenience and flexibility that allows mixing the PS 2 and USB interfaces the KM0832 s design utilizes
40. STORE PORT This function revokes port access for users and groups removes DEFAULT the station name and port notes and restores original factory default settings for the Port Operating System and Port Language fields See Factory Default Settings page 108 STATION MANAGEMENT Setting Function CREATE This function allows administrators to assign a name to the STATION NOTE 0832 station which helps to distinguish identical stations on a multiple station KVM installation DELETE This function allows administrators to delete a station note STATION NOTE SYSTEM INFORMATION Setting Function SYSTEM This function differs from the System Information screen in the INFORMATION 0832 Administrator Utility It displays a list of all KM0832 modules as well as connected console modules and KVM adapter cables Important information about each device is shown in the list such as the console or port number to which the device is attached the device type the original firmware version and the most recent firmware upgrade version 93 KM0832 User Manual SADM CONFIGURATION Only the super administrator can view and control the functions under this menu Setting Function SET NETWORK This function allows administrators to configure the network settings for the KM0832 on the Local Area Network LAN A submenu appears with the following choices HTTP PORT HTTPS PORT AUTOMATIC IP
41. about the users who have active sessions in the KM0832 Administrator Utility Active Sessions Select Username Local User Admin Port Service IP Address Login Time Last Access ADMIN Yes Yes Local HTTPS 192 168 0 12 16 31 00 17 02 22 70 Chapter 3 Administrator Utility To end a user session 1 If you are not logged in to the 832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear Click the Session icon The Active Sessions Webpage appears Active Sessions Select Username Local User Admin Port Service IP Address Login Time Last Access ADMIN Yes Yes Local HTTPS 192 168 0 12 16 31 00 17 02 22 Select the user for whom you wish to end the session and click End Session The user is logged out of the KM0832 and the username no longer appears on the Active Sessions Webpage Repeat Step 3 for each user that you want to log out of the KM0832 71 KM0832 User Manual Viewing and Clearing the Log File The log file is a record of events that happen in the KM0832 Administrator Utility It records events such as system boot up and when important administrative changes are made Each entry is recorded with the date and time that the event happened User log ins and log outs are also recorded and in addition to the date and time also include the user s username and IP address Only super administrators
42. al is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE KM0832 User Manual Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as
43. amp Time 41 Event Log 72 T Firmware Upgrade 66 technical specifications 107 Group Information 43 technical support xiv Group Management 44 time server See NTP server Login 31 time setting 41 94 Main 32 troubleshooting 114 Network Settings 38 Port Management 54 U Port Select 53 upgrading firmware 65 Port Status 35 user defaults restoring 86 Search 64 User Information Webpage 47 Settings 62 User Management Webpage 50 Station Management 36 user notice iii System Information 74 user settings OSD 62 85 System Log 73 username and password User Information 47 default 31 77 User Management 50 users managing 46 88 View 59 121
44. and administrators can view and clear the log file To view the log file 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 Click the Log icon The Event Log Webpage appears Event Log 9 Today All Range From yyyy mm dd To yyyy mm dd OK 3 Select one of the following three ways to view log file events Today Select this option to view only events that happened today All Select this option to view all events in the log file Range Select this option to view events that happened over a period of one or more days Enter the beginning date in the From field and the ending date in the 7o field Enter the date in Arabic numerals year first then the month followed by the day The year must carry four digit places while the month and day each must carry two digit places The year month and day each must be separated by a hyphen For example December 5th 2005 should be written 2005 12 05 72 Chapter 3 Administrator Utility 4 Click OK The System Log Webpage appears System Log 2006 04 14 16 22 10 Logout User Name ADMIN IP Addr 192 168 0 12 2006 04 14 16 22 10 Session ended User Name ADMIN IP Addr 192 168 0 12 2006 04 14 16 23 00 Session ended IP Addr 192 168 0 12 2006 04 14 16 24 22 Login Successful Us
45. ators the option of forcing a user logout Clicking the Log icon opens the Event Log Webpage which allows administrators to view all of the events that took place on the KM0832 system Logout Clicking the Logout icon closes the user s session Help Clicking the Help icon opens the KM0832 help file 34 Chapter 3 Administrator Utility Port Status PortiD PORTO PORTO PORTOS PORTOS PORTOS PORTOS PORTO PORTO PORTO PORTIO PORT11 PORTI2 PORTI PORTI4 PORTIS PORTIS PORT17 PORT1S PORTIS PORT2O PORT21 PORT22 PORT23 PORTH PORT25 PORT26 PORT27 PORT28 PORT29 PORTO PORTS1 Port Note Online Computer Station Type Mal Server 1 Mal Server 2 Win 2K AS Web Server 1 Web Server 2 ATEN Intl 1 ATEN Inl 2 ATEN Inf 3 ATEN Int 4 production om helpdesk 1 accountno marketing 1 marketing 2 083202 082202 109083202 0832 02 083202 082202 After logging in to KM0832 Administrator Utility the Port Status Webpage displays by default You can display the Port Status Webpage at any time by clicking on the KM0832 station icon or a computer icon for a cascaded station Users see only those ports for which they have full access or view only privileges Click on an arrow at the head of a column to sort information in the column by ascending or descending order Column Description Port ID Lists the KVM port number Port Note Displa
46. ax 8 000 Console Connections 8 Port Selection OSD Hotkeys Connectors Console Port 8 x RJ 45 female KVM Port 32 x RJ 45 female Daisy Chain 1 x HPDB 50 female Black Configuration 1 x RJ 45 female Maintenance 1 x RJ 45 female Power 1 x 3 prong AC Socket Switches Reset 1 x Semi recessed Pushbutton Power 1 x Rocker F W Upgrade Recovery 1 x Slide User Port 1 1 x Slide LEDs User Port On Line 8 green KVM Port 32 dual colored green red On Line Selected Power 1 blue I P Rating 100 240V 50 60Hz 1A Power Consumption 120V 19W 230V 20W Emulation Keyboard Mouse PS 2 Sun USB PC Sun Mac serial Scan Interval Video 1 255 seconds 1024x768 60Hz 300m DDC2B Environment Operating Temperature 0 50 C Storage Temperature 20 60 C Humidity 0 80 RH non condensing Physical Housing Metal Properties Weight 4 9 kg Dimensions L x W x H 43 8 x 38 x 4 4 cm 107 KM0832 User Manual Factory Default Settings The factory default settings are as follows Setting Default View Mode Accessible Powered Port ID Display Mode The Port Number plus the Port Name Port ID Display Position Upper Left Corner Port ID Display Duration User Defined 3 seconds Scan Duration 5 seconds Scan Mode Accessible Powered OSD Hotkey Scroll Lock Scroll Lock Logout Ti
47. console modules that act as signal translation intermediaries between the consoles and the switch and KVM adapter cables that serve as intermediaries between the switch and the computers kagi20 s it KA9131 a c ee KM0832 KA9222 KA9272 KA9233 KA9130 i KA9140 A separate console module is required for each console likewise a separate KVM adapter cable is required for each computer The console modules and KVM adapter cables are listed in the Cables section on page 4 Consult your dealer to find out which console modules and KVM adapter cables best fit your needs 11 KM0832 User Manual Before you Begin 1 Important safety information regarding the placement of this device is provided on page iv Please review it before proceed ing 2 Ensure that all equipment to be connected is powered off 3 Make sure that all devices you will be connecting up are properly grounded 4 Unplug the power cords of any computers that have the Keyboard Power On function Stacking and Rack Mounting The 0832 can be stacked on the desktop or rack mounted by a variety of different methods in 1U of rack space The procedures for each method are described in the following sections Note Allow at least 5 1 cm on each side for adequate ventilation and 12 7 cm at the rear for power cord and cable clearance Stacking The 0832 ca
48. cted to eight user ports of the child switch Note Consoles in cascaded child stations cannot access ports in parent stations Chapter 2 Installation To set up a protocol interface cascade refer to the installation diagram on p 22 and do the following it Connect the console to the console module Plug the keyboard mouse and monitor into the ports on the console module Each port is marked with an identifying icon Connect the console module to the KM0832 Use Cat 5 cable to connect the Link port of the console module to one of the user ports on the KM0832 s rear panel Repeat steps 1 and 2 for all consoles that you wish to connect Up to 8 consoles may be connected in this fashion Note 1 The distance between any console module and any KVM adapter cable or any first stage and third stage stations or second stage if there is no third stage must not exceed 300m 1000 2 We strongly recommend that you use Cat 5 shielded twisted pair STP cable Use Cat 5 cable to connect up to eight KVM ports on the first stage station to the user ports on the second stage station The number of consoles on the first stage KM0832 that can simultaneously access the cascaded switch is limited by the number of connections between the parent and child switches Repeat step 3 for each second stage switch that you wish to cascade If you wish to cascade any third stage switches follow the instructions in step 3 w
49. d in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 From the Administration menu choose Super Adm Configuration gt System Information The System Information Webpage appears System Information Device Model KM0832 1 Ethernet 8 Console Ports 32 IO Ports Session Timeout 5 minute s MAC Address 00 10 74 40 01 05 JFirmware Version V1 0 097 System Time 2006 04 14 17 03 25 Network Settings DHCP Disabled IP Address 192 168 0 10 Subnet Mask 255 255 255 0 Gateway 192 168 0 253 Primary DNS Alternate DNS HTTP Port 80 HTTPS Port 443 System Event Report Settings Disabled File System 7 Dir s 143 File s 484944 bytes free Memory 8566476 bytes free 3 If you are not able to view some of the information use the scroll bar to scroll down until you can view it 74 Chapter 3 Administrator Utility Viewing Help Most KM0832 Administrator Utility functions are described in Help To open the help file 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 Click the Help icon The KM0832 Help appears Logging Out Click the Logout icon to end sessions in the KM0832 Administrator Utility If a user closes the browser without first logging out the user s sessio
50. d time setting 41 default username and password 31 defaults restoring 53 event log 72 factory default settings 108 firmware upgrading 65 force logout 70 groups managing 43 Help 75 icons 34 IP address setting 30 log file 72 logging in 31 logging out 75 managing groups 43 managing ports 52 managing users 46 menus 33 naming stations 36 network settings 38 Index OSD user settings 62 OSD view setting 59 overview 29 password default 31 passwords setting 63 port access 53 port settings 58 port status 35 ports managing 52 restoring defaults 53 restoring previous settings 68 search 64 stations naming 36 system information 74 system log 73 time setting 41 upgrading firmware 65 user settings OSD 62 username default 31 users managing 46 view OSD 59 Webpage Session Timeout 37 Auto Scan mode 97 101 B configuring 61 84 invoking 102 pausing 102 setting scan interval 84 101 stopping 102 Backup and Restore Settings Webpage 68 basic operation 27 beeper 63 86 Hotkey 103 Broadcast mode 95 117 KM0832 User Manual C cables 5 cascading 20 protocol interface 20 chaining daisy 23 CONFIGURATION port 8 26 console modules 4 9 11 installation diagrams 109 CPU modules See KVM adapter cables D daisy chaining 23 Date amp Time Webpage 41 date setting 41 94 default settings factory 108 defau
51. diately to the left and right respectively Arrows are used to move users and groups from the boxes on the left into the boxes on the right and vice versa Box Name Description Available All KM0832 users listed in this box do not yet have permission to access Users the port Although super administrators and administrators also are listed here they already have full access and do not need to be added to the ports Available All KM0832 groups are listed by group name in this box Groups listed in Groups this box do not have permission to access the port No Access Users who are restricted from access to the port Administrators can Users move certain users here to prevent others from accidentally granting port access to them If a user listed in this box is a member of a group that has permission to access the port placing the user in this box restricts the user from accessing the port View Only Users who are only permitted to view video from the port Users Full Access Users who are permitted both to view video from the port and to control Users the port If a cascaded station is in the port the user will not be able to access the ports of that station until granted access rights to the individual ports No Access Groups which are restricted from access to the port Administrators can Groups move certain groups here to prevent others from accidentally granting port access to them View Only Groups wh
52. e main station 57 KM0832 User Manual Configuring Port Settings Before you configure port settings first verify that the KVM adapter cable for the port you wish to configure is connected to the correct KVM port on the back panel of the KVM switch otherwise settings will not be saved The fields in the lower section of the Port Management Webpage are described in the table below Port Settings PortNote ATEN Intl 1 OS Language English E Portos WIN Save Field Description Port Note Enter a unique name or comment that will identify the port The port note will appear on the Port Status and Port Select Webpages in the KM0832 tree next to the computer icon and in the OSD Note Adding spaces to the port note will cause it to display on multiple lines in the tree in some Web browsers f a matrix KVM switch station is connected to the port the port note cannot be changed Ifa KVM adapter cable is connected to the port the name change is delivered to the KVM adapter cable If nothing is connected the port note can be changed however when the station is powered off the port note will be lost OS Language The KM0832 supports three keyboard language layouts U S English French and Japanese Port OS The 0832 supports three operating platforms Windows and Sun 58 Chapter 3 Administrator Utility Setting the OS
53. e daisy chaining and cascading it is simpler more convenient and more efficient to use the OSD The KM0832 provides the following Hotkey port control features Selecting the active port Auto Scanning Skip Mode switching Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode HKM Invoking HKM takes three steps 1 Hold down the Num Lock key 2 Press the key or the minus key 3 Simultaneously release both keys Num Lock or Num Lock 99 KM0832 User Manual When HKM is active Se The Caps Lock and Scroll Lock LEDs flash in succession to indicate so They stop flashing and revert to normal status when you exit HKM A command line appears at the bottom of the monitor screen The command line prompt is the word Hotkey in white text on a blue background Text that you key in while in HKM displays here Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks described in the sections that follow can be input Pressing Esc or Spacebar exits HKM lecting the Active Port Each KVM port is assigned a port ID see Port ID Numbering p 80 You can directly access any computer on the installation with a Hotkey combination that specifies the port ID of the KVM port that the computer is connected to The steps involved are 1 2 Invoke HKM see p 99 Key in the port ID The port ID
54. een USERNAME AND PASSWORD INFORMATION AND PORT USER INFORMATION HAS BEEN CLEARED PLEASE POWER OFF THI SWITCH REMOVE THE JUMPER CLOSE THE CASE THEN RESTART 5 Turn off KM0832 and unplug the power cord 112 Appendix Remove the jumper cap from pins 1 2 of the J3 jumper Replace the cover on the switch Plug in the power cord and turn on the KM0832 You should now use the default username and password to login to the KM0832 Administrator Utility and OSD 113 KM0832 User Manual Troubleshooting General Problem Solution can t use the KA9220 or KA9270 Console Modules with the KM0832 The KM0832 does not support these two console modules Instead use the KA9222 KA9272 and KA9233 Console Modules with the KM0832 The console monitor does not display and there is no response to keyboard and mouse input Verify that all cables are securely connected and in good condition including those of the console modules KVM adapter cables and Cat 5 cable Note We strongly recommend that you use Cat 5 shielded twisted pair STP cable Upgrade the firmware for the KVM adapter cables can t use the KA9222 and KA9272 Console Modules to login to the KM0832 1 Verify that the username and password are correct If after verifying that the username and password are correct you still cannot login then
55. ement page 52 6 Click Save The new group is added to the Group Management Webpage Group Management tech doc Modifying Groups To edit a group name 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 Open the Group Management Webpage Group Management accounting admin dept Computing finance helpdesk marketing purchasing sales tech doc 3 Select a group name and click Modify The Group Information Webpage appears f 4 In the Group Name field edit the group 5 Click Save The Group Management Webpage reflects the changes you made to the group name 44 Chapter 3 Administrator Utility Deleting Groups When you delete a group all users that are members of the group are also deleted If you do not want to delete certain users in the group first change the group membership of those users and then delete the group To delete a group 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 Open the Group Management Webpage Group Management Group Name accounting olof admin dept computing ec helpdesk marketing purchasing sales
56. ents the root node Under the station icon are either computer icons or chain connector icons which represent the child nodes one for each port and arranged in ascending order Clicking on a computer icon opens the Port Management Webpage for that port Clicking on a chain connector icon opens the Port Status Webpage for the cascaded station connected to that port In this chapter we describe how to use the menus and icons to configure the KM0832 for local operation set up user and group accounts configure ports upgrade firmware and other administrative functions 32 Chapter 3 Administrator Utility Menus The menus at the top of the KM0832 Administrator Utility Main Webpage are used to manage user accounts group accounts ports and stations Users can set screen viewing options specify OSD preferences change passwords and search for stations and ports Super administrators can configure network settings set the date and time and view system information The menus are described in the table below Menu Item Description View Clicking the View menu opens the View Webpage which allows users to configure the OSD screen settings Settings Clicking the Settings menu opens the Settings Webpage It allows users to change their account passwords The user also can set the OSD activation keys time to logout and screen blanker as well as turn on and off both the hotkey commands and the beeper and set the idle time
57. er Name ADMIN IP Addr 192 168 0 12 2006 04 14 16 30 34 Session timeout User Name ADMIN IP Addr 192 168 0 12 2006 04 14 16 31 00 Login Successful User Name ADMIN IP Addr 192 168 0 12 Back Clear All Log Each line in the log file is a record of an event that occurred in the KM0832 Administrator Utility during the period of time that you specified on the Event Log Webpage The log file keeps up to 4096 events in memory Once that amount is reached the oldest events are discarded as new events are recorded Note In the case that an unforeseen event happens such as a power outage if the log file is full at the time when the KM0832 is restarted the log file will only show the most recent 2048 lines 5 Click Back to return to the Event Log Webpage To clear the contents of the log file If you delete the contents of the log file you cannot recover them however this will not affect future log events 1 Follow Steps 1 4 for viewing the log file 2 Atthe bottom of the System Log Webpage click Clear All Log All events in the log file are deleted 73 KM0832 User Manual Viewing System Information Super administrators can view information about the KM0832 system through the System Information Webpage It shows information about the device firmware version system time network settings and the file system To view system information 1 If you are not logge
58. ewing Help era hae Coe nas sede aM ee es 75 Logging 75 Chapter 4 OSD Operation OSD OVEWIEW i setae gre AP Pale 77 OSD Main Screen Headings 79 OSD Navigation ee eke ere eel ee ae ees 79 Port 10 irer Rx ARRAS CRIREXC EGRE R3 RAD NA 80 Cascaded Protocol Interface Installations 80 OSD Functions ee a ee eis a RE RD ERR as 81 FISHEL Pe art inn ecciesie peti n ee Db 82 F2 VIEW siete RII Pere RC er ee ee 83 FOL SER LS RAE RE UAM Eu AAD iur DA EUR 85 FA ADM du eek bre REM YR 87 ACCOUNT MANAGEMENT 87 PORT MANAGEMENT 00 0 e eee eee nen 90 STATION MANAGEMENT 93 SYSTEM 93 SADM CONFIGURATION 94 F5 SGH tanie nee eme deter ot uve deett eie andes 96 EZ5SGAN d c ARUM RR RR REUS KI Ri Rcs 97 FS COUT tr oda ant ep ct et oe por Ot osito ursus te 98 Chapter 5 Hotkey Operation Hotkey Port Control osei erena nia EA eh 99 Invoking Hotkey 99 Selecting the Active 100 Auto Scanning ise ea tet eee ee eee 101 Setting the Scan Interval 101 Invoking Auto Scan 102 Hotkey Beeper
59. fault gateway and primary DNS server You also can enter an alternate DNS server however it is not required Port Settings Enter the network ports that the KM0832 will use to transfer Webpages and communicate with client programs Typically port 80 is used for Hyper Text Transfer Protocol HTTP communications while port 443 is used for HTTPS HTTP over Secure Socket Layer Failure to assign a port number for each field will cause the KM0832 Administrator Utility to function incorrectly 39 KM0832 User Manual System Event Reports The 0832 can be configured to send an e mail notification whenever the DHCP server assigns a new IP address to the KM0832 Enable the Mail Notification feature and specify the Simple Mail Transfer Protocol SMTP server address information for a valid e mail account on the server and the e mail address of the person to whom the message should be sent To enable system event reports 1 Under System Event Report Settings click Yes to enable Mail Notification 2 Enter the address of the SMTP server If your server requires authentication click Yes to enable SMTP Authentication 3 In the Account Name field enter the username for a valid e mail account on the SMTP server in Step 2 4 In the Password field enter the password for the e mail account in Step 3 5 In the From field enter the e mail address for the e mail account in Step 3 6 In the 7o field enter the e mail address
60. first position in a daisy chained installation while the KM0432 must be used as the slave station s If you wish to install any console modules or KVM adapter cables on this switch follow the procedures described in Single Stage Installation on p 17 Repeat the above steps for any additional KM0432 stations you wish to add to the chain Plug the power cords into an AC mains power source and into the power sockets on the KM0832 and KM0432 stations Power up the installation according to the following procedure a Switch on the power for the first station KM0832 Wait one minute for the station to ascertain its station position The KM0832 does not have a station ID because it always occupies the first station position b Switch on the power for each station on the installation in turn second station then third station etc In each case wait for the station position to be ascertained and displayed on the current station ID before powering on the next station The ID for the second stage station is 02 the ID for the third stage station is 03 etc c After all the stations are up power on the computers 24 Chapter 2 Installation Daisy Chain Installation Diagram This product supports several console module and KVM adapter cable types See System Requirements page 4 and Additional Installation Diagrams page 109 for details KM0832 m e je in ECC Jc JI E atc Je X
61. force 70 OSD 98 Login Webpage 31 Logout Timeout function 63 85 M Main Webpage 32 managing groups 43 87 ports 52 90 users 46 88 N naming stations 36 93 network installation 26 Network Settings Webpage 38 notification e mail 40 NTP server synchronizing 41 operation basic 27 OSD accounts managing 87 activating 85 administrator functions 87 Auto Scan mode 97 beeper 63 86 broadcasting commands 95 date and time setting 94 default username and password 77 factory default settings 108 functions 81 Hotkey 63 77 85 Idle Timeout function 63 86 logging out 98 Logout Timeout function 63 85 main screen 78 main screen headings 79 managing ports 90 naming stations 93 navigating 79 overview 77 password default 77 passwords setting 85 port defaults restoring 93 port ID 84 port shortcuts 83 ports managing 90 restoring port defaults 93 restoring user defaults 86 119 KM0832 User Manual Screen Blanker function 63 85 Search function 96 shortcuts port 83 stations naming 93 System information 93 time setting 94 user defaults restoring 86 user settings 62 85 username default 77 View Mode 83 view settings 59 P password default 31 77 passwords setting 63 85 pausing Auto Scan mode 97 personal view setting 60 83 port ID 35 84 numbering 80 Port Management Webpage 54 port note 35 79 Setting 58
62. hat affect a whole group of users rather than only one You can still use the User Management Webpage to change individual user account settings See User Management page 46 All group management operations start from the Group Management Webpage It shows all groups that have been created on the 0832 and provides options for creating new groups and modifying or deleting existing groups Adding Groups To add a new group 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 From the Administration menu choose Account Management gt Group Management If no groups have been created the No Local Groups Webpage appears 3 Click New The Group Information Webpage appears Group Information Group Name tech doc Note Port Path Computer Station No Access View Only Full Access 40010a R 01 KM0832 R 02 R 03 R 04 R 05 0 0 O O 4 In the Group Name field enter name of group you wish to create Group names are case sensitive and limited to a maximum of 15 characters 5 From the list of ports choose the type of access the group should have to each port If there are any cascaded KM0832 stations you can grant access 43 KM0832 User Manual to ports on those stations as well For more information about port permissions see Port Manag
63. he detachable front panel to the chas sis See Step 1 under Rack Mounting Split page 13 2 Usethe M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the front of the unit Phillips head hex fe M3 x8 3 Place the switch in the rack Position it so that the holes in the mounting brackets line up with those in the rack Secure the mounting brackets to the front of the rack Cage nuts are provided for racks that are not prethreaded 15 KM0832 User Manual Rack Mounting Rear 1 Remove the two screws from the sides at the rear of the unit See Step 1 under Rack Mounting Split page 13 2 Usethe M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the rear of the unit Philips head hex M3x8 wa gt S A amp fe D 3 Place the switch in the rack Position it so that the holes in the mounting brackets line up with those in the rack Secure the mounting brackets to the rear of the rack Cage nuts are provided for racks that are not prethreaded 4 16 Chapter 2 Installation Single Stage Installation In a single stage installation there are no additional KVM switches cascaded or daisy chained down from the first station To set up a single stage installation refer to the diagram on page 18 t
64. he installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the KM0832 installation Changes may have been made to the manual since it was printed Please visit our Website to check for the most up to date version Copyright o 2006 ATEN International Co Ltd Manual Part No PAPE 0257 1AXG Printing Date 10 2006 Altusen and the Altusen logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners vii KM0832 User Manual Contents FCG Infortriationi store eR Ec ER bti a ii User eR rette RAE edo EO uper Etc ua iii Safety Instructions iv Gerieral vg tolls elec See se ees EG iv Rack Mounting Lieu Ave TERR he Pee ER vi Package Contents a cette eee vii About This xii OQVetVIeW aches Seeing Se sti idee ee ae Ea EOS heh GT Mi dc oe Bede xii Goriventions 2 v eo UT REN ae a Pee ae xiii ALTUSEN Information 000 cece eee eens xiv Technical 5 xiv Getting Help x eco a etx ere tns en RR Oe RUE eet a xiv Product XV Chapter 1 Introduction OVetVIeW ce p eae eda SRE Sd ae OTe Au RR CiU 1 Features iL
65. he numbers in the diagrams correspond to the numbered steps and do the following 1 Connect the console to the console module Plug your keyboard mouse and monitor into their respective ports on the console module Each port is marked with an identifying icon Connect the console module to the KM0832 Use Cat 5 cable to connect the Link port of the console module to one of the user ports on the KM0832 s rear panel Repeat steps and 2 for all consoles that you wish to connect Up to 8 consoles may be connected in this fashion Note 1 The distance between any console module and any KVM adapter cable must not exceed 300m 1000 2 We strongly recommend that you use Cat 5 shielded twisted pair STP cable Connect the KVM adapter to the computer Plug the connectors on the KVM adapter cable into the appropriate ports on the computer you are installing Connect the KVM adapter cable to the KM0832 Use Cat 5 cable to connect a compatible KVM adapter cable to any available KVM port on the KM0832 Repeat steps 3 and 4 for all computers that you wish to connect Up to 32 computers may be connected in this fashion After all your computers have been cabled up plug the female end of the power cord into the KM0832 s power socket plug the male end into an AC mains power source Connect the power adapter to the console module and to an AC mains power source appropriate for the device Turn on the power
66. hen cascading them from the second stage switches Use Cat 5 cable to connect KVM adapter cables to any available KVM ports plug the connectors of the KVM adapter cables into the keyboard video and mouse ports of the computers you wish to install Connect the power adapter s to the KVM adapter cable s and to an AC mains power source appropriate for the device Plug the provided power cable into the power socket on the first stage KM0832 switch connect the power cable to an AC mains power source with appropriate voltage for the KM0832 then turn on the KM0832 Wait one minute and then repeat step 6 for each second stage KM0832 Wait one minute and then repeat step 6 for each third stage KM0832 Turn on the power to all the computers 21 KM0832 User Manual Protocol Interface Cascade Diagram This product supports several console Gee module and KVM adapter cable types Console Module Loo See System Requirements page 4 and Additional Installation Diagrams page 109 for details ff CXV XX X EXE CCCII CE CC JC JI EC CC JE L oye IL Jes TC C XC XC ATE C 3C 2 2C CC 2C 2T 2t 2C C Jt C 2C 2C 2 reme C Jt C 2t O 2c 2C e 48 e TICA 2C Jc 2 JC 2C JC 2C JC 2t 2C 2t 2C c 2 c 7
67. ich are only permitted to view video from the port Groups Full Access Groups which are permitted both to view video from the port and to Groups control the port If a cascaded station is in the port the Group will not be able to access the ports of that station until granted access rights to the individual ports Note 1 You cannot add more than 32 users and 32 groups to a port If you need to add more than 32 users to a port first add the users to groups and then add those groups to the port 2 If a user is granted both user and group access rights to the same port the user access rights will be applied and not those of the group 55 KM0832 User Manual To grant port access rights to users or groups 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear Open the Port Management Webpage for the port where you wish to grant access rights t Port Access Available Users No Access Users billb gt billt M dustin fernando lt hingdi jbrown View Only Users jeffrey E josiah megan michael zz mike opal es 1 rebekah Full Access Users E GD h lt sharon In the Available Users box click on a username to highlight it Or In the Available Groups box click on a group name to highlight it Click the appropriate
68. ious computer in the list press to switch to the next computer in the list After the amount of time set with the SCAN INTERVAL elapses the Scan function will switch to the next port When you skip you only skip to the previous or next available computer that is in the Scan Mode selection see p 84 To exit Auto Scan Mode press the Spacebar or Esc 97 KM0832 User Manual F8 LOUT LOUT Log Out logs you out of OSD control of the computers and blanks the console screen This is different from simply pressing Esc to deactivate the OSD when you are at the main screen With this function you must log in all over again to regain access to the OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD Hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD main screen You must input your password before you can continue 2 If you reenter the OSD after logging out and immediately use Esc to deactivate the OSD without having selected a port from the OSD menu a null port message displays on the screen The OSD Hotkey will bring up the OSD main screen 98 Chapter 5 Hotkey Operation Hotkey Port Control Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard Note Hotkeys work best in single stage and basic cascaded or daisy chained installations For installations that combin
69. ker 0 minute s Hotkey Command On off 15 Set Beeper On off 1 Set Idle Timeout 5 second s 62 Chapter 3 Administrator Utility Setting Function Change Enter the old account password Enter a new password and then Password reenter the password to confirm it Or do not enter anything to OSD Activation leave the password unchanged Selects which Hotkey activates the OSD function Scroll Lock Scroll Lock or Ctrl Ctrl Since the Ctrl key combination may conflict with programs running on the computers the default is the Scroll Lock combination Set Logout Timeout Screen Blanker This function allows you to specify the number of minutes to elapse before an inactive user is timed out of the OSD If there is no input from the user for the specified amount of time the user will be logged out automatically If there is no input from the console for the amount of time set with this function the screen is blanked Key in a value from 1 30 minutes then press Enter A setting of 0 disables this function The default is 0 disabled Hotkey Enables Disables the Hotkey Command function in case a Command conflict with programs running on the computers occurs The default is enabled Set Beeper When set to ON the beeper sounds whenever the port is switched when activating the Auto Scan function see page 97 or when an invalid entry is made
70. list to manage user and group access to the port A list appears with the following choices ADD GROUP SET GROUP ACCESS TYPE DELETE ACCESS GROUP ADD USER SET USER ACCESS TYPE and DELETE ACCESS USER To grant port access to a group 1 Select ADD GROUP The group list appears 2 From the list select the group to which you wish to grant access to the port 3 Press Y to confirm or press N to cancel To set the Group Access Type 1 Select SET GROUP ACCESS TYPE A list of all groups that have been added to the port appears 2 From the list select the group for which you wish to set the Group Access Type 3 Set the Group Access Type NONE No port access VIEW group members can only view video from the port FULL group members can view video from the port and control the port Note If NONE is set the port will not show up in the group members port lists on the OSD main screen 4 Press Esc to exit The Group Access Type you selected is assigned to the group To revoke group access for a port 1 Select DELETE ACCESS GROUP A list of all groups that have been added to the port appears 2 From the list select the group for which you wish to revoke access to the port 3 Press Y to confirm or press N to cancel continues on next page 90 Chapter 4 OSD Operation continued from previous page Setting Function PORT ACCESS To grant port access to a user cont
71. lizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Ensure that proper airflow is provided to devices in the rack Do not step on or stand on any device when servicing other devices in a rack vi KM0832 User Manual Package Contents The KM0832 package consists of 1 KMO0832 Matrix KVM Switch Power Cord Rack Mount Kit brackets and Phillips head hex screws M3 x 8 Foot Pad Set 4 pcs User Manual Quick Start Guide 1 Registration Card Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow t
72. lowing dialog box appears Microsoft Internet Explorer x 2 J Are you sure you want to delete this user Cx Ce 4 Click OK to delete the username The username is removed from the User Management Webpage 51 KM0832 User Manual Port Management KM0832 port access rights for users and groups are set on a port by port basis giving administrators a high degree of control over which ports users can access and how they access the ports To enable users to access ports you must first configure the user access rights for each port By default all super administrators and administrators have full access to all ports Hint Adding users to groups streamlines port configuration by allowing you to assign port access to whole groups of users at one time In this section we will discuss how to Restore port defaults Set port access rights for users and groups Configure port settings and assign names to ports 52 Chapter 3 Administrator Utility Accessing Ports All ports in the station are listed on the Port Select Webpage Use the button at the bottom of the Webpage to restore station and port defaults To open the Port Select Webpage 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 From the Administration menu choose Port Management The Port Select Webpage appears P
73. lt username and password 31 77 defaults restoring 53 desktop mounting 12 E e mail notification 40 emulation keyboard Mac 105 Sun 106 Event Log Webpage 72 F F1 HELP 82 F2 VIEW 83 F3 SET 85 F4 ADM 87 F5 SCH 96 F7 SCAN 97 F8 LOUT 98 factory default settings 108 restoring 112 FCC information ii firmware upgrade 65 recovery 67 recovery switch 8 Firmware Upgrade Webpage 66 force logout 70 G Group Information Webpage 43 Group Management Webpage 44 groups managing 43 87 H Help 75 help desk xiv hot plugging 27 Hotkey beeper control 103 Command Mode 63 85 port control 99 port selection 100 summary table 103 Hotkey Mode invoking 99 Idle Timeout function 63 86 installation cascading 20 console modules 109 daisy chaining 23 KVM adapter cables 110 multilevel 19 network 26 overview 11 single stage 17 invoking Hotkey Mode 99 IP address assigning 30 39 94 IP address default 108 118 Index K keyboard emulation Mac 105 Sun 106 keyboard language layout 58 92 KM0832 assigning names 36 desktop mounting 12 front view 6 rack mounting 12 rear view 8 stacking 12 KM0832 Administrator Utility See Administrator Utility KVM adapter cables 4 9 11 displaying 79 installation diagrams 110 saving settings 58 log file 72 logging in Administrator Utility 31 OSD 77 logging out Administrator Utility 75
74. may take a few minutes while the system prepares to upgrade the firmware Users with active sessions in the OSD will be informed that they should log out Some consoles may be automatically logged out After a few minutes the Firmware Upgrade Webpage appears It displays the current firmware version s of the KM0832 module s Firmware Upgrade Module KM0832U FW Version V1 0 091 Module KMO832I F M Version V1 0 096 Check Firmware Version Firmware Image Click Browse The Choose file dialog box appears Navigate to the directory where the new firmware upgrade package file was saved select the file and click Open The path and filename appear in the Firmware Image File field Select or deselect Check Firmware Version Ifyou select Check Firmware Version the Utility compares the firmware level of the KM0832 with that of the upgrade files If it finds that the current firmware version of the KM0832 is higher a dialog box appears that gives you the option to Continue or Cancel If you do not select Check Firmware Version the Utility installs the upgrade files without comparing the version levels 66 Chapter 3 Administrator Utility 7 Click Upgrade to begin upgrading the firmware Or Click Abort to cancel the firmware upgrade The KM0832 will automatically reboot requiring you to log in again Note It takes approximately 7 minutes to upgrade the firmware for a single
75. meout 0 Disabled Screen Blanker 0 Disabled Hotkey Command Mode On Enabled Beeper On Activated Idle Timeout 5 seconds Port Note None Port Operating System Windows PC compatible Port Language U S English Port Access None super administrators and administrators have full access Webpage Session Timeout 3 minutes IP Address 192 168 0 10 Subnet Mask 255 255 255 0 Default Gateway 192 168 0 254 HTTP Port 80 HTTPS Port 443 DHCP Enabled No Disabled SMTP Server Mail Notification No Disabled Date amp Time Synchronize with my computer Daylight Saving Time Enabled 108 Appendix Additional Installation Diagrams KA9222 PS 2 Console Module ge fol gt ren 50 KA9233 PS 2 USB Console Module ESSO w d KA9272 USB Console Module i c iE 109 KM0832 User Manual KM0832 to KVM Adapter Cable Connection KA9120 PS 2 KVM Adapter Cable 25 mj 927 a Oo o ys mE KA9130 Sun Legacy KVM Adapte
76. n be placed on any level surface that can safely support its weight and the weight of the attached cables Ensure that the surface is clean and free of materials that can block the exhaust vents or otherwise interfere with normal operation of the switch A foot pad set is included with the unit Peel the protective backing off of the foot pads and then affix the foot pads to the bottom panel of the 0832 at the corners as shown in the diagram below Chapter 2 Installation Rack Mounting Split 1 Remove the four screws from the sides of the unit two at the front and two at the rear The two screws at the front secure the detachable front panel to the chassis Phillips head hex M3x6 2 Detach the front panel from the chassis however leave the cables attached Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides of the front panel and chassis Phillips head hex M3x8 13 KM0832 User Manual 3 Place the switch in the rack Position it so that the holes in the mounting brackets line up with those in the rack Secure the mounting brackets to the front and rear of the rack Cage nuts are provided for racks that are not prethreaded o er DOOD ODOT DO OOO OID DEED TE 14 Chapter 2 Installation Rack Mounting Front Remove the two screws that secure t
77. n will remain active for two minutes after which time it will be automatically ended For security reasons we recommend that you either close your web browser or clear the browser cache after logging out 75 KM0832 User Manual This Page Intentionally Left Blank 76 Chapter 4 OSD Operation OSD Overview The KM0832 OSD provides a visual menu driven mouse enabled interface that offers quick and convenient computer access and control as well as efficient system administration including user management access rights passwords etc Changes made in the OSD are reflected in the KM0832 Administrator Utility and vice versa Each OSD menu option activates a function that configures and controls the operation of the KVM installation All procedures start from the OSD main screen To open the OSD main screen 1 Tap the Scroll Lock key twice Note Scroll Lock is the default OSD hotkey You can optionally change the Hotkey to the Ctrl key see OSD ACTIVATION p 85 for details The login screen appears ENTER NAME AND PASSWORD 2 Key in a valid username and password then press Enter Note The first time that you or anyone else log in to the KM0832 OSD you must use the default super administrator account The default username is ADMIN and the default password is also ADMIN This account can 77 KM0832 User Manual neither be deleted nor does it appear in the user
78. n will appear 2 Open the User Management Webpage Select Username Group bilb accounting billt production dustin purchasing E fernando tech doc hingdi marketing jbrown tech doc jeffrey production josiah helpdesk production michael sales mike computing opal finance rebekah He E robert tech doc sales sharon legal Add Delete 3 Select a username and click Modify The User Information Webpage appears 4 Edit the user account settings Leave the password fields blank to keep the same password 5 Click Save The user account is updated 50 Chapter 3 Administrator Utility Deleting User Accounts To delete a user account 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 Open the User Management Webpage Select Username Group billb accounting production e dustin purchasing fernando tech doc hingdi marketing jbrown tech doc jeffrey production josiah helpdesk megan production O mde sales mike computing O opal finance O rebekah admin dept O rhonda helpdesk O robert tech doc sales CERNI sharon 3 Select a username and click Delete The fol
79. name list The username cannot be changed however the password can be changed We strongly recommend that you change the password immediately otherwise your KVM switch and all connected servers are vulnerable to access by unauthorized users See Configuring OSD User Settings page 62 to change the default password After other user accounts have been added to the KM0832 it is no longer necessary to use the default super administrator account to log in After you log in a screen similar to the one below appears F1 HELP SET F5 SCH F7 SCAN X F2 VIEW F4 ADM F8 LOUT zz STATION 900101 VIEW ACCESSIBLE POWERED TYPE NOTE KA9170 ATEN INTL CO 1 KA9170 ATEN INTL CO 2 KA9120 ATEN INTL CO 3 KA9130 FAX SERVER 1 KA9120 FAX SERVER 2 WEB SERVER 1 KA9131 WEB SERVER 2 KA9130 MAIL SERVER 1 Note 1 The diagram depicts the super administrator s main screen The user main screen does not show the F4 function since it is reserved for super administrators and administrators Normal users cannot access it 2 The OSD always starts in List view with the highlight bar at the same position it was in the last time it was closed Only the ports that have been set accessible by the super administrator for the currently logged in user are visible see PORT ACCESS p 90 for details 78 Chapter 4 OSD Operation OSD Main Screen Headings Heading Explanation PN This column list
80. nnot go through network hubs or switches Passive components such as patch panels keystone jacks patch cables etc can be used to channel the traffic instead 26 Chapter 2 Installation Basic Operations Hot Plugging The KM0832 supports hot plugging components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the station down In order for hot plugging to work properly however the procedures described below must be followed Switching Station Positions On daisy chained installations you can switch station positions by simply unplugging from the old parent and plugging into a new one Hot Plugging User Ports The keyboard monitor and mouse all can be hot plugged If you experience a problem after you plug in a new mouse do a system reset by pressing the reset switch on the KM0832 s front panel see p 7 for details If this doesn t resolve the problem restart the computers that have the problem Powering Off and Restarting Powering off the KM0832 does not affect the computers attached to it When you restart the KM0832 you will regain control immediately To replace a KM0832 simply power it down unplug the cables plug them into the new station and power the new station on Note If any of the computers behave strangely after powering off and restarting or changing a switch simply restart the computer Port Selection Port
81. oduction Cables One or more of the following cables are required for use with the KM0832 Function Type Console module KVM adapter cable to KM0832 Cat 5 cable see p 109 Daisy chain cables LIN5 50H1 H12 15 cm 2L 1700KM 60 cm 2L 1701KM 1 2 m 2L 1704KM 4 m Operating Systems The KM0832 supports the following operating systems Microsoft Windows 95 98 98SE ME NT 2000 XP or later Mac OS 8 6 9 0 9 1 X 10 1 10 2 10 3 or later RED HAT Linux 6 0 7 1 7 2 7 3 8 0 or later Mandriva 9 0 or later SUSE Linux 8 2 or later Free BSD 3 5 1 4 2 4 3 4 5 or later Sun Solaris M 8 or later Novell NetWare 5 0 6 0 or later IBM OS 2 Warp Ver 2 0 IBM AIX 4 3 or later Microsoft DOS 6 22 KM0832 User Manual KM0832 Front View 1 POWER LED Lights to indicate that the KM0832 is powered on 2 KVM Port LEDs The port LEDs are multicolored red green amber and provide status information about their corresponding KVM ports as follows Color Condition Indication Amber Steady Port is selected connected computer is on Flashing Port is selected port is cascaded to a powered on KVM switch Red Steady Port is selected connected computer is off Green Steady Port is not selected connected computer is on Flashing Port is not selected port is cascaded to a powered on KVM switch Off Port is not selected connected computer is off
82. ole for the amount of time set with this BLANKER function the screen is blanked Key in a value from 1 30 minutes then press Enter A setting of 0 disables this function The default is 0 disabled HOTKEY Enables Disables the Hotkey Command function in case a conflict COMMAND with programs running on the computers occurs The default is MODE enabled Choices are Y Yes or N No continues on next page 85 KM0832 User Manual continued from previous page Setting Function SET BEEPER When activated the beeper sounds whenever a port is changed when activating the Auto Scan function see F7 SCAN p 97 or an invalid entry is made on an OSD menu The default is Y activated Choices are Y Yes or N No IDLE TIMEOUT If there is no input from the console accessing a particular port for the amount of time set with this function the port is released allowing it to be accessed by the other consoles To set the timeout value key in a number from 0 255 seconds then press Enter If the number is 0 zero this function is disabled The default is 5 seconds RESTORE USER Selecting this restores the original factory default settings for DEFAULT VIEW and SET for the user profile Choices are Y Yes or N No This feature is not available from the KM0832 Administrator Utility 86 Chapter 4 OSD Operation F4 ADM F4 is a super administrator only function It
83. only those ports that the user is permitted to access See Managing Port Access on page 53 Accessible 4 The OSD lists only those ports that the user is permitted to access Powered and that have their attached computers powered on Set Port ID When a user switches ports from the OSD a port ID is shown The table below explains the choices Choice Meaning Tag Mode Selects how the port ID is displayed the port number alone ID the port note alone Port Name or the port number plus the port note ID Port Name The default is ID Port Name ID Position Allows you to position where the port ID appears on the monitor The default is the upper left corner but you can make it appear anywhere on the screen 60 Chapter 3 Administrator Utility Display Duration Display duration determines the length of time that the port ID displays on the screen after a port change The table below explains the choices Choice Meaning Always On User Defined Displays the port ID at all times Lets you select the amount of time from 1 255 seconds The default is 3 seconds A setting of 0 zero disables this function Set Scan Select the ports that are viewed under Auto Scan Mode and the duration of time that they receive the KVM focus Setting Function Scan Timer Determines how long the KVM focus dwells on each port as it cycles through the selected ports in Auto Scan Mode
84. onsiderations 26 viii KM0832 User Manual Basic Operations MEPSCe RN bees 27 Hot Plugging ice ee EIER RR ae eae alte 27 Switching Station Positions 27 Hot Plugging User Ports 27 Powering Off and Restarting 27 Port Selection cc ieee eee eae nd 27 Chapter 3 Administrator Utility OVeIVIGW wrest nb ea parken ree yee ee pU LAE ts 29 Setting the IP Address 30 LOGGING Ipse Lue tdg te epar es 31 KMO0832 Administrator Utility llle 32 Menus zoe Sei die Pot ve Faia See ee ue 33 lcOns A Re ae a 34 Port Status ouod ere e etl ah laste ePi deb bade haves 35 Naming Stations 0 0 2 cette eee 36 Setting the Webpage Session 37 Network 38 IPAddress iea rener a ea edad ate ep TR dos 39 Port Settings seio Pe px e Er EYES 39 System Event 40 Setting the Date and Time 41 Group Management 43 Adding Groups rcu eee oe eee 43 Modifying Groups 22er n Sig oa ete Be We RR 44 Deleting Groups 45
85. ort Select Port ID Port Note IO PORT1 Mail Server 1 IO PORT2 Mail Server 2 IO PORT3 Win 2K AS IO PORT4 Web Server 1 IO PORT5 Web Server 2 IO PORT6 finance IO PORT7 legal The Port Select Webpage is divided into two columns Port IDs or port numbers are listed in the column on the left in ascending order Click the port ID to access the Port Management Webpage for that port If a port has been assigned a name the name appears to the right of the port ID in the port note column The button at the bottom of the Webpage is described in the table below Button Description Restore Defaults Click to revoke port access for users and groups remove station names and port notes and restore factory default settings for the Webpage Session Timeout Port Operating System and Port Language fields See Factory Default Settings page 108 Managing Port Access Each port has an individual Port Management Webpage that is used to set port access rights assign port names and configure other port settings This also is true for cascaded child stations 53 KM0832 User Manual To open the Port Management Webpage for a port 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 In the KM0832 tree on the left side of the Main Webpage click on a computer icon Each computer icon corresponds to a KM083
86. ouse clicks can be input You must exit Auto Scan Mode in order to regain normal control of the console To exit Auto Scan Mode press Esc or Spacebar Auto Scanning stops when you exit Auto Scan Mode 102 Chapter 5 Hotkey Operation Hotkey Beeper Control The beeper see SET BEEPER 86 can be toggled on and off by means of a Hotkey To toggle the beeper enter the following Hotkey combination 1 Invoke HKM see p 99 2 Press B After you press B the beeper toggles on or off The command line displays Beeper On or Beeper Offfor one second then the message disappears and you automatically exit HKM Hotkey Summary Table Num Lock port ID Enter Switches access to the computer that or corresponds to that port ID Num Lock 111 Enter Sets the Auto Scan interval to n seconds where n is a number from 1 255 A Invokes Auto Scan Mode When Auto Scan Mode is in effect P or left click pauses Auto Scanning When Auto Scanning is paused pressing any key or another left click resumes Auto Scanning lt Skips from the current port to the first accessible port previous to it gt Skips from the current port to the next accessible port B Toggles the beeper on or off 103 KM0832 User Manual This Page Intentionally Left Blank 104 Mac Keyboard Chapter 6 Keyboard Emulation The PC compatible 101 104 key keyboard can em
87. out Administration Search Clicking the Administration menu opens a pop up menu From this menu administrators and super administrators can manage Users groups ports and stations In addition super administrators can configure the network settings set the date and time and view the system information for the KM0832 Clicking the Search menu opens the Search Webpage Users can input key strings in order to search for computers and stations on the KM0832 installation 33 KM0832 User Manual Icons The icons on the bar at the top of the KM0832 Administrator Utility Main Webpage are for use only by administrators except for the Logout icon Only super administrators can upgrade firmware and view the Active Sessions Webpage Icon Description Upgrade Clicking the Upgrade icon brings up the Firmware Upgrade Webpage The super administrator can use this function to upgrade the firmware version Backup Clicking the Backup icon opens the Backup and Restore Settings Webpage It allows the administrator to backup the system configuration to a local computer or restore the system configuration to the station Session Log Clicking the Session icon opens the Active Sessions Webpage This Webpage allows super administrators to see information about all the users who are currently logged into the KM0832 and provides information about each of their sessions It also gives super administr
88. plains the administrative procedures that are employed to configure the KM0832 s working environment using the KM0832 Administrator Utility Chapter 4 OSD Operation provides detailed information for configuring and controlling your installation using the KM0832 s intuitive mouse driven On Screen Display OSD menus Chapter 5 Hotkey Operation explains the concepts and procedures used to control the KM0832 from the keyboard Chapter 6 Keyboard Emulation lists the keys for a PC compatible keyboard to emulate the functions of the Mac and Sun keyboards An Appendix at the end of the manual provides technical and troubleshooting information xii KM0832 User Manual Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information xiii KM0832 User Manual ALTUSEN Information Technical Support North America Technical Regis
89. ports that the user has set as personal See SET PERSONAL VIEW below ACCESSIBLE The OSD lists only those ports that the user is permitted to access See PORT ACCESS p 90 ACCESSIBLE POWERED The OSD lists only those ports that the user is permitted to access and that have their attached computers powered on The default is ACCESSIBLE POWERED If there are KM0832 switches cascaded from the ports of the master switch you can create shortcuts to the computers of those lower level switches that will appear in the OSD list To add a shortcut 1 Select ADD SHORTCUT A box appears 2 Enter the port ID number of the computer for which you wish to create a shortcut e g 1 1 1 For a discuss on port ID numbering see p 80 To delete a shortcut 1 Select DELETE SHORTCUT A list of shortcuts appears 2 From the list select the shortcut that you wish to delete 3 Press Y to confirm or press N to cancel continues on next page 83 KM0832 User Manual continued from previous page Setting Function SET PORT ID A submenu appears with three selections ID POSITION Allows you to position where the port ID appears on the monitor The default is the upper left corner but you can have it appear anywhere on the screen Use the mouse or the arrow keys plus Page Up Page Down Home End and 5 on the numeric keypad with Num Lock off to position the port ID display then double
90. provided by any computer in the installation Keyboard and mouse PS 2 or USB Console modules are required to connect consoles to the KM0832 They provide flexibility for your installation by allowing PS 2 and USB interfaces to be mixed and matched at the console side The console modules currently available are listed in the table below Contact your dealer for details or refer to the documentation included with your console module Function Model Number PS 2 Console Module KA9222 PS 2 USB Combo Graphic Console Module KA9233 USB Console Module KA9272 Computers The following hardware components are required for each computer A VGA SVGA or MultiSync video graphics card with an HDB 15 port or for legacy Sun systems a Sun 13W3 video port PS 2 mouse and keyboard ports 6 pin Mini DIN or at least one USB port or for legacy Sun systems a Sun style keyboard port 8 pin Mini DIN KVM adapter cables CPU modules are required to connect computers to the 0832 Similar to console modules they allow PS 2 USB Sun Mac and serial computers to be attached to the KM0832 The KVM adapter cables currently available are listed in the table below Contact your dealer for details Function Model Number KVM adapter For PS 2 computers KA9120 eeu module For Sun legacy computers KA9130 For Sun USB computers KA9131 For serial devices KA9140 For USB computers KA9170 Chapter 1 Intr
91. r Cable E 2 m Wc 0 O 8 x a 110 Appendix KA9131 Sun USB KVM Adapter Cable T KA9140 Serial KVM Adapter Cable WO KA9170 USB KVM Adapter Cable XN E We BI o ES 111 KM0832 User Manual Restoring Original Factory Default Settings You can restore the original factory default settings for the KM0832 Matrix KVM Switch The original password for the default super administrator account is restored all super administrator administrator user and group accounts are removed from the system Only the station name Webpage Session Timeout setting network settings and date and time are retained This procedure requires the use of a jumper cap 1 Turn off KM0832 and unplug the power cord 2 Remove the cover of the KM0832 3 Place a jumper cap over pins 1 2 of the J3 jumper on the mainboard J3 1 2 i 2 8 Restore default settings 2 J3 J8 1 4 vl e z 1 7 1 Jn 4 Plug in the power cord and turn on KM0832 The following directions appear on the console scr
92. rightward facing arrow gt to move the selected user or group to the box on the right that corresponds to the access rights that you wish to grant to the user or group The user or group appears in the access rights box 1 Port Access Available Users No Access Users billb gt billt E dustin fernando lt hingdi nes View Only Users josiah gt megan michael mike SS rebekah Full Access Users rhonda gt gt sharon lt i 56 Chapter 3 Administrator Utility Repeat Steps 2 and 3 until you have assigned port access rights or restrictions for all users and groups If you make a mistake by adding a user or group to the wrong access rights box simply highlight the username or group name again and then click the corresponding leftward facing arrow The selected user or group is removed from the box and put back into its former position 4 Click Save The selected users or groups are given the permissions that were assigned in the last step Cascaded Installations Super administrators and administrators have full access to all ports in cascaded child stations however they do not have permission to change system settings To give users access to ports in cascaded child stations first grant them access to the port to which the cascaded station is attached and then grant access to the individual ports in the child station just as you would in th
93. rofiles port access rights and shortcuts Restore Deletes the current root station settings user and group accounts user profiles port access rights and shortcuts and restores those saved in the configuration backup file To back up system settings 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 Click the Backup icon The Backup and Restore Settings Webpage appears Backup and Restore Settings Backup Configuration Seve Restore Configuration Password Browse iml 3 Under Backup Configuration enter a password for the backup configuration file if you want password protect it otherwise leave this field blank There are no restrictions on characters that can be used in passwords 68 Chapter 3 Administrator Util ity 4 Click Save The File Download dialog box appears 5 Click Save The Save As dialog box appears 6 Navigate to the directory where you want to save the file and click Save The backup configuration file is saved in the directory To restore system configurations 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 Click the Backup icon The Backup and Restore Settings Webpage appears 3 Under Restore Configuration en
94. s the port numbers for all the KVM ports on the installation The simplest method to access a particular computer is to move the highlight bar to it and press Enter TYPE The model number of the KVM adapter cable used to connect the computer to the port NOTE If a port has been given a name see SET PC NOTE p 92 its name appears in this column OSD Navigation Use the following procedures to navigate through OSD menus To dismiss the main screen and deactivate the OSD click the X at the upper right corner of the OSD window or press Esc To logout click F8 at the top of the main screen or press F8 To move up or down through the list one line at a time click the up and down triangle symbols V or use the Up and Down Arrow keys If there are more list entries than there is room for on the main screen the screen will scroll To move up or down through the list one screen at a time click the up and down arrow symbols or use the Page Up and Page Down keys If there are more list entries than there is room for on the main screen the screen will scroll To select a computer double click it or move the highlight bar to it then press Enter After executing any action you automatically go back to the menu one level above 79 KM0832 User Manual Port ID Numbering Each KVM port on a KM0832 installation is assigned a unique port ID You can access and control any comp
95. see F7 SCAN page 97 Key in a value from 1 255 seconds The default is 5 seconds a setting of 0 disables the Scan function Scan Mode Selects which computers will be accessed under Auto Scan Mode see F7 SCAN page 97 Choices are Personal only those ports that the user has set as personal See SET PERSONAL VIEW on page 83 Accessible only those ports that the user is permitted to access See Managing Port Access on page 53 Accessible Powered only those ports that the user is permitted to access and that have their attached computers powered on The default is Accessible Powered KM0832 User Manual Configuring OSD User Settings This function allows the user to change the account password and set up a unique working environment A separate profile for each user is stored by the OSD and is activated according to the username that is provided during login To open the Settings Webpage 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 Click the Settings menu The Settings Webpage appears The Settings Webpage fields are described in the table on the following page Change Password Old Password New Password Confirm Password 1 OSD Activation Scroll Lock Scroll Lock 1 Set Logout Timeout 0 minute s Screen Blan
96. tech doc mm OD E 9o oo olo o J you sure you want to delete this group 4 Click OK to delete the group The group name is removed from the Group Management Webpage and all users in the group are deleted 45 KM0832 User Manual User Management Up to 1024 user accounts can be added to the KM0832 with no restriction on the number of any user type Each user requires a unique user account to access the KM0832 through the local console or through the KM0832 Administrator Utility Super administrators can add modify and delete all user types while administrators can add modify and delete only other administrators and users The KM0832 requires each user to be added to a group therefore we suggest that you create groups before users If you do not wish to create groups you may add users to the default group account However the default group account cannot be used to grant port access to group members In that case you will need to individually add users to the ports The User Management Webpage is similar to the Group Management Webpage It shows all users that have been created on the KM0832 and their individual group memberships It also provides options for creating new users and modifying or deleting existing users 46 Chapter 3 Administrator Utility Adding Users To add a user account 1 If you are not logged in to the KM0832 Administrator Utili
97. ter the password that you used to password protect the backup configuration file If you did not password protect the file leave this field blank 4 Click Browse The Choose file dialog box appears 5 Navigate to the directory where the configuration backup file was saved and select the file The path and filename appear in the field 6 Click Restore The backup configuration file settings replace all current settings When the configurations are finished restoring the KM0832 will reboot A message will be sent to OSD users with active sessions to notify them that configurations are being restored and that the system will reboot 69 KM0832 User Manual Viewing and Ending User Sessions The 0832 lists all users who are currently logged in to the KM0832 Administrator Utility and shows details about their sessions If a user account is misused or if another user needs to login to the KM0832 Administrator Utility super administrators can view and end the sessions of other super administrators administrators and users However users with active sessions in the KM0832 OSD not listed on this Webpage and their sessions cannot be ended To view current user sessions 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 Click the Session icon The Active Sessions Webpage appears It displays information
98. tered ALTUSEN product owners are entitled to Phone Support telephone technical support Call the ALTUSEN Technical Support Center 949 453 8885 International Technical 1 Contact your local dealer Phone Support 2 Call the ALTUSEN Technical Support Cen ter 886 2 8692 6959 Email Support E mail your questions and concerns to support aten com Online Support Online troubleshooting that describes the most com monly encountered problems and offers possible solutions to them online documentation including Documentation electronically available manuals and the latest driv ers and firmware for your product are available at the ALTUSEN Website http www aten com Troubleshooting Software Updates Getting Help For additional help advice and information ALTUSEN provides several support options If you need to contact ALTUSEN technical support with a problem please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Anyerror messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help xiv KM0832 User Manual Product Information For information about all of ALTUSEN s products and how they can help you connect without limits visit
99. this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or uninterruptible power supply UPS KM0832 User Manual When connecting
100. trators can upgrade firmware for KM0832 as well as for attached console modules and KVM adapter cables If there are any directly cascaded KM0832 switches they are also upgraded at the same time As new versions of the KM0832 firmware become available they can be downloaded from our website Check the website regularly to find the latest information and packages Before You Begin To prepare for the firmware upgrade 1 From a computer that is not part of your KVM installation go to the Altusen website and choose the model name that relates to your device A list of available firmware upgrade packages appears 2 Choose the firmware upgrade package that you want to install usually the most recent and download it to your computer 3 From that computer open a Web browser and log in to the KM0832 see Logging In on page 31 4 Shut down all of the computers but not the stations on your KVM installation 65 KM0832 User Manual Performing the Upgrade To upgrade the firmware l If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear Click the Upgrade icon The following dialog box appears Microsoft Internet Explorer e When you are upgrading firmware other users cannot access this device Are you sure you want to upgrade fi Cx CJ Click OK to enter Firmware Upgrade mode This
101. ty then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 From the Administration menu choose Account Management gt User Management If no users have been created the No Local Users Webpage appears 3 Click New The User Information Webpage appears User Information Username brown Password eeeeeece Confirm Password Super Administrator Administrator User Group Membership itech doc Note Computer Station Un assigned Access View Only Full Access 400108 R 01 KM0832 R 02 O R 03 O O o R9 O Raos O o 4 Enter the username for the new account Usernames are limited to a maximum of 15 characters and are not case sensitive 5 Enter a password and then reenter the password to confirm it Passwords are limited to a maximum of 15 characters and are case sensitive Note If no password is entered the KM0832 and all attached servers and switches can be accessed with the username alone 47 KM0832 User Manual 6 Select an account type for the user The following table shows the permissions for each account type Permissions apply only to the local station For permissions in cascaded and daisy chained stations see Cascaded Installations page 57 Permissions User Administrator Super Administrator
102. u level To change a setting 1 Double click it or Move the highlight bar to it and then press Enter 2 After you select an item a submenu with further choices appears To make a selection repeat Step above An icon appears before the selected choice Note All setting changes are stored in temporary memory and remain in effect for the duration of your session Changes only become permanent when you log out of the OSD see p 98 If you shut down the KM0832 without first logging out your changes are discarded A complete description of the KM0832 s OSD operations are given in the sections that follow 81 KM0832 User Manual F1 HELP Click or press F1 to access Help It gives a brief description about each OSD function It also displays information about the user such as username group membership and the console the user is operating To return to the OSD main screen click or press Esc 82 Chapter 4 OSD Operation F2 VIEW Many of the OSD functions only operate on the computers that are currently displayed listed on the main screen This function lets you broaden or narrow the scope of which ports the OSD lists on the main screen The submenu choices and their meanings are given in the table below Setting Function VIEW MODE SET PERSONAL VIEW Allows you to select which computers are listed in the OSD main screen Choices are PERSONAL The OSD lists the
103. ulate the functions of the Mac keyboard The emulation mappings are listed in the table below PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl En 36 Ctrl 1 d Ctrl 2 P Ctrl 3 m Ctrl 4 A Alt Alt Print Screen F13 Scroll Lock F14 ET Enter Return Backspace Delete Insert Help Ctr F15 Note When using key combinations press and release the first key Ctrl then press and release the activation key 105 KM0832 User Manual Sun Keyboard The PC compatible 101 104 key keyboard can emulate the functions of the Sun keyboard when the Control key Ctrl is used in conjunction with other keys The corresponding functions are shown in the table below PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 st Ctrl 2 Q Ctrl 3 m Ctrl 4 C Ctrl H Help ER Compose zs Note 1 When using key combinations press and release the first key Ctrl then press and release the activation key 2 If you need to go into OK Mode which requires Stop A see Troubleshooting page 114 106 Appendix Specifications Function KM0832 Computer Direct 32 Connections M
104. up Access Type you selected is assigned to the group 5 Repeat this procedure for all the ports in the list continues on next page 87 KM0832 User Manual continued from previous page CREATE USER The group list appears ACCOUNT 2 From the list select the group to which you wish to add the new user 3 Enter a username and a password for the account reenter the password to confirm it and then press Enter The user name and password may be up to 15 characters long and can consist of any combination of letters and numbers A Z 0 9 The User Type list appears 4 Select a User Type for the account user NORMAL USER administrator ADM or SUPER ADM Only super admin istrators can grant super administrator user rights to other users MODIFY USER Allows you to modify the user account settings Choices are ACCOUNT RESET USER PASSWORD CHANGE USER TYPE and CHANGE USER GROUP To change a user s account password 1 Select RESET USER PASSWORD The user list appears 2 From the list select the user for whom you wish to change the password 3 Enter the new password reenter the new password to con firm it and then press Enter The password is changed To change a user s User Type 1 Select CHANGE USER TYPE The user list appears 2 From the list select the user for whom you wish to change the User Type 3 Select the new User Type and then press Esc to exit
105. ures of the KM0832 Administrator Utility are also available from the text based OSD Changes made in the KM0832 Administrator Utility are reflected in the text based OSD and vice versa 29 KM0832 User Manual Setting the IP Address You can use a Web browser the IP Installer or the OSD to configure the KM0832 for deployment on your local network To use a Web browser to configure the KM0832 you will need a computer equipped with a Web browser an Ethernet hub with at least 2 ports and 2 Cat 5 patch cables To configure the network settings via a Web browser 1 Plug one end of a Cat 5 patch cable into the Ethernet hub and the other end into the CONFIGURATION port on the rear panel of the KM0832 2 Plug one end of a Cat 5 patch cable into the Ethernet hub and the other end into the Ethernet adapter of a computer equipped with a Web browser 3 Make sure that your computer s IP address lies within the same subnet as that of the KM0832 The default IP address for the KM0832 is 192 168 0 10 Set the IP address for your computer s network adapter to 192 168 0 XXX where XXX represents any value from 1 254 except 10 and 254 which are reserved for the KM0832 See Factory Default Settings page 108 for a list of the KM0832 s default network settings Note If you are using a proxy server you might need to modify your computer s proxy server settings before accessing the KM0832 4 Enter 792 168 0 10 in your Web bro
106. uter on the installation by specifying the port ID of the port that it is connected to Depending on where the computer is on the installation its port ID will have either two or three parts Cascaded Protocol Interface Installations The port ID for computers on protocol interface cascaded installations is made up of two or three parts depending on the number of levels of cascaded switches The port number on the root KM0832 station The port number on the second level KVM switch if applicable The port number on the third level KVM switch if applicable For example a computer attached to Port 6 of a child KM0832 that is cascaded from Port 15 of a child KM0832 which in turn is cascaded from Port 8 of the root KM0832 would have a port ID of 8 15 6 80 Chapter 4 OSD Operation OSD Functions OSD functions configure and control the OSD Examples of what can be accomplished with the OSD include rapidly switching to any port auto scanning specifically selected ports limiting the list of ports you wish to view managing port names user management system administration and making OSD setting adjustments To access an OSD function 1 Click a function key field at the top of the main screen or Press a function key on the keyboard 2 In the submenus that appear double click on a choice or Move the highlight bar to the choice and then press Enter 3 Click or press Esc to return to the previous men
107. wered 84 Chapter 4 OSD Operation F3 SET This function allows the user to change the account password and set up a unique working environment A separate profile for each user is stored by the OSD and is activated according to the username that is provided during login The settings are explained in the following table Setting Function CHANGE Enables the user to change the account password PASSWORD Enter the old account password in the top field Enter a new password in the middle field and then reenter the password in the bottom field to confirm it Press enter to save changes and return to the previous menu OSD Selects which Hotkey activates the OSD function ACTIVATION scroll Lock Scroll Lock or Ctrl Ctrl Since the Ctrl key combination may conflict with programs running on the computers the default is the Scroll Lock combination SET If there is no input from the console for the amount of time set with this LOGOUT function the operator is automatically logged out A login is necessary TIMEOUT before the console can be used again This enables other operators to gain access to the computers when the original operator is no longer accessing them but has forgotten to log out To set the timeout value key in a number from 1 180 minutes then press Enter If the number is 0 zero this function is disabled The default is 0 disabled SCREEN If there is no input from the cons
108. wser s address bar The KM0832 Login Webpage appears 5 After logging in assign a new IP address to the KM0832 that is appropriate for your local network See Network Configuration page 38 6 After logging out reset your computer s network adapter settings back to their original values To configure the network settings via the IP Installer Go to the Altusen homepage and select the Webpage that is specific for the KM0832 From there you can download the IP Installer along with instructions on how to use it to assign an IP address to the KM0832 To configure the network settings from within the OSD 1 From the console open the OSD Navigate to the IP ADDRESS SET TING screen see SET NETWORK page 94 2 Follow the instructions in this user manual to manually set the IP address or to view the current settings If DHCP is enabled you will not be able to view the IP address 30 Chapter 3 Administrator Utility Logging In The KM0832 Administrator Utility provides secure password protected access to the KM0832 A default super administrator account is provided to login and configure the initial settings Username ADMIN Password ADMIN The username is not case sensitive however the password is case sensitive We recommend that you change the account password immediately Failure to do so may allow unauthorized users to access the KM0832 and attached servers See Configuring OSD User Settings page 62 to
109. y in the new port note or modify delete the old one The maximum number of characters allowed for the port note is 15 Legal characters include All alpha characters a z A Z All numeric characters 0 9 Spacebar Case does not matter the OSD displays the port note in all capitals no matter how they were keyed in 3 When you have finished editing press Enter The new name appears in the PORT NOTE field To abort the change press Esc SET PORT This function allows the administrator to define the keyboard LANGUAGE language layout for each port The default is U S ENGLISH To set the port language 1 From the list select the port for which you wish to set the com puter s keyboard language layout 2 Set the keyboard language layout US ENGLISH JAPANESE or FRENCH 3 Press Esc to exit The keyboard language layout you selected is assigned to the port SET PORT This function allows the administrator to define the operating OPERATING platform for the computer connected to each port The default is SYSTEM WINDOWS PC compatible To set the port operating system 1 From the list select the port for which you wish to set the com puter s operating platform 2 Set the operating platform WINDOWS MAC or SUN 3 Press Esc to exit The operating platform you selected is assigned to the port continues on next page 92 Chapter 4 OSD Operation continued from previous page Setting Function RE
110. y to configure and maintain the KVM switch The KM0832 Administrator Utility supports access from a Virtual Private Network VPN Saves valuable time backup and restore settings when changing root stations Three user account levels Super Administrator Administrator and User Cascades three levels to support more than 8 000 computers Multiplatform support PC Mac Sun and serial Detachable front panel for easy access to front and rear of unit Console conversion any type of console can control any type of computer mixed combinations PS 2 amp USB supported on both the console and computer sides Additional user port on front panel for easy system maintenance Hot pluggable add or remove components without having to power off the switch No software to install Convenient computer selection via intuitive hotkey combinations or On Screen Display OSD menus Daisy chain up to 7 additional KM0432 stations OSD port list automatically expands when stations are added port names are automatically reconfigured when the station sequence is changed OSD screen automatically adjusts to resolution changes Auto Scan feature for monitoring user selected computers 1 Backup user and group accounts station names port access rights and user profile settings 2 Shares the same bus with User Port 1 on the rear panel 3 If this feature is not operative on your unit you will need a newer
111. ys the port note that was assigned to the port if any For information about port notes see Configuring Port Settings page 58 Online Indicates whether the device attached to the port is powered on Computer Station Type Displays information about the KVM adapter cable used to attach the computer to the port 35 KM0832 User Manual Naming Stations To help distinguish one KVM switch from another in cascaded installations super administrators and administrators can assign unique names to each KM0832 Hint Assigning a name to a station makes it possible to find it later using the search function To assign a station name to the KM0832 1 If you are not logged in to the KM0832 Administrator Utility then open the KM0832 Login page and login The KM0832 Administrator Utility Main Screen will appear 2 From the Administration menu choose Station Management The Station Management Webpage appears Station Management Station Name KM0832 01 Web Page Session Timeout 30 minute s 3 Enter a unique name for station that will differentiate it from all other stations on the KVM installation For example a first station switch in a cascade may be named KM0832 01 4 Click Save 36 Chapter 3 Administrator Utility Setting the Webpage Session Timeout Use the Webpage Session Timeout function to end the sessions of idle users If there

8 Console 32 Port Matrix KVM Switch KM0832 User Manual

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