HP (SHP) CNC4200P750X240TNF10PES US HP (EB614ESABA) PC Notebook
Contents
1. Getting Started 2 7 Software Setup Create User Accounts In the Who will use this computer window you can create a user account for each person who might use the notebook User accounts enable each notebook user to create a personal notebook environment A user s environment might include such customizations as display and security settings personal files screen savers and the appearance of the Windows desktop When you turn on the notebook a prompt to select a user account is displayed When a user account is selected Windows opens according to the preferences set by that user The names you enter in the Who will use this computer window text fields are displayed on the list of user accounts displayed at Windows startup Press the Finish Button When the Thank you window is displayed read the text and then select Finish Your notebook saves your preferences and then restarts in Windows Select your user account and you are ready to begin using your notebook To protect your notebook and gain Internet access to software updates and online assistance it is recommended that you begin your notebook use by following the suggestions in the next chapter 2 8 Getting Started 3 Next Steps Before you use your notebook make sure that you properly set up your notebook Software on optical discs such as CDs or DVDs is included with all notebook models Getting Started 3 1 Next Steps Enable2. 3 Connect the modem so you will be able to register the notebook and operating system during software setup 4 Connect the notebook to external power 5 Open the notebook 6 Turn on the notebook When the notebook is turned on you will be prompted to begin software setup CAUTION To prevent file corruption and ensure that the correct drivers are installed M Do not set up the notebook for the first time while the notebook is docked in an optional Expansion Base The Expansion Base can be used only with select models M During the hardware and software setup procedures LI Do not unplug the notebook from external power L Do not shut down the notebook or initiate standby or hibernation LY Do connect your modem as instructed in Step 3 Connect the Modem later in this chapter but do not insert remove connect or disconnect any other device cable or cord Getting Started 1 1 Hardware Setup Step 1 Identify the Setup Hardware D To set up the notebook for the first time you need the notebook the AC adapter the power cord and the battery pack If you would like to use the modem to register your notebook and operating system during software setup you will also need the modem cable If you are connecting the modem cable in a country where RJ 11 telephone jacks are not standard you will need the modem adapter to connect the modem cable If you purchased the notebook in a
3. On the Welcome to Setup page do not press R step 8 in this procedure until you have completed steps 6 and 7 Press enter to continue A Licensing Agreement page is displayed Press f8 to accept the agreement and continue The Setup page is displayed Press R to repair the selected Windows installation The repair process begins This process may take up to 2 hours to complete The notebook restarts in Windows after the process is complete B 6 Getting Started System Restore Reinstalling the Operating System CAUTION To prevent the loss of all of your personal data back up your data before reinstalling the operating system Personal data and any software you have installed on the notebook will be lost during the operating system reinstallation process Q During reinstallation you might be prompted for your Product Key Your Product Key is provided on the Microsoft Certificate of Authenticity label affixed to the bottom of the notebook If other recovery efforts do not successfully repair the notebook you can reinstall the operating system To reinstall the operating system 1 Connect an optional external MultiBay or MultiBay II to the notebook Connect the notebook to external power and turn on the notebook Immediately insert the Operating System disc into the optical drive of an optional external MultiBay or MultiBay II 4 Restart the notebook
4. Select Start gt Help and Support gt System Restore 2 Select Create a restore point and then follow the instructions on the screen To restore the notebook to a previous date and time when it was functioning optimally 1 Make sure the notebook is connected to a reliable AC outlet through the AC adapter 2 Select Start gt Help and Support gt System Restore 3 Select Restore my computer to an earlier time and then follow the instructions on the screen Getting Started B 3 System Restore Repairing or Reinstalling Applications All applications preinstalled or preloaded on your notebook can be repaired or reinstalled by using the Application and Driver Recovery disc If you have not reinstalled your operating system some Q applications preloaded on your notebook such as those available in the Software Setup utility can also be repaired or reinstalled from your hard drive The application reinstallation process repairs or replaces corrupted system files within the application and reinstalls deleted system files within the application E In most cases If the application you are repairing or reinstalling is still installed on your notebook the reinstallation process does not affect your settings within the application MH In all cases If an application has been deleted from your notebook the reinstallation process reinstalls the application or utility to the factory image B 4 Getting
5. When prompted press any key to boot from the disc After a few minutes the Setup Wizard opens Press enter to continue A Licensing Agreement page is displayed Press f8 to accept the agreement and continue The Setup page is displayed Press esc to continue installing a new copy of the operating system instead of repairing it Getting Started B 7 System Restore 9 Press enter to set up the operating system 10 Press to continue setup using this partition 11 Select Format the partition using the NTFS file system Quick and press enter A Formatting a drive deletes all current files 12 Press F to format the drive The reinstallation process begins This process takes up to 2 hours to complete The notebook restarts in Windows when the process is complete B 8 Getting Started System Restore Reinstalling Device Drivers and Other Software After the operating system installation process is complete you must reinstall drivers To reinstall drivers use the Application and Driver Recovery disc included with the notebook 1 While running Windows insert the Application and Driver Recovery disc into the optical drive of an optional MultiBay or MultiBay II If you do not have autorun enabled select Start gt Run Then type D SWSETUP APPINSTL SETUP EXE where D indicates the optical drive 2 Follow the on screen instructions for installing the drivers After
6. the notebook to an AC outlet using the AC adapter Make sure the power cord and AC adapter connections are secure M Verify that the AC outlet is providing adequate power by plugging another electrical device into the outlet When an AC adapter light is on the notebook is receiving adequate AC power If all power and power standby lights are on the notebook is on If all power and power standby lights are off the notebook is off If the notebook can be turned on when connected to external power but cannot be turned on when running on a battery pack recharge the battery pack For more information about running the notebook on battery power refer to the Hardware and Software Guide Getting Started A 3 Troubleshooting Is the Notebook Screen Blank If you have not turned off the notebook but the screen is blank the notebook might be in standby or hibernation or not set to display the image on the notebook screen M To resume from standby or restore from hibernation briefly slide the power switch Standby and hibernation are energy saving features that can be initiated by the system while the notebook is in Windows but is not in use Q When standby is initiated the power standby lights blink your work is saved in random access memory RAM and the screen clears In some software including your Windows operating system the term standby is replaced by the term sleep Q When hibernation is initiated
7. Index switch power A 2 A 6 system lock up A 6 system recovery B 1 System Restore 3 5 system restore points B 3 T technical support A 8 A 9 telephone RJ 11 jack 1 4 temperature safety considerations 3 8 troubleshooting A 6 time settings software setup 2 4 TouchPad location 4 2 navigating 2 3 TouchPad scroll zone 4 2 TouchPad left button 4 2 TouchPad right button 4 2 tours tutorials A 8 travel battery connector 4 5 traveling with notebook Modem Approval label 4 6 wireless certification labels 4 6 troubleshooting procedures display problems A 4 external device problems A 7 hibernation or standby problems A 4 overheating problems A 6 power problems A 3 response problems A 6 software problems A 5 virus problems A 5 troubleshooting resources Help and Support Center A 8 turning off 3 9 A 6 turning on 1 9 A 3 tutorials tours A 8 U updates software 3 6 B 10 USB port 4 3 4 4 user account settings software setup 2 8 V vents 4 4 4 5 A6 viruses computer 3 4 A 5 volume mute light 4 2 W Windows category vs classic view 3 2 Windows firewall 3 6 wireless button 4 4 wireless certification label 4 6 wireless device documentation 3 10 wireless light 4 2 WLAN label 4 6 Worldwide Telephone Numbers A 10 Index 6 Getting Started
8. or Disable TouchPad Tapping TouchPad Tapping is a TouchPad preference that enables you to tap the TouchPad once to select an item or twice to double click an item This feature is enabled by default To enable or disable TouchPad tapping 1 Use the TouchPad to select Start gt Control Panel gt Printers and Other Hardware gt Mouse gt Device Settings Then select the Settings button 2 Select Tapping If the Enable Tapping check box is selected TouchPad Tapping is enabled d To disable TouchPad Tapping clear the check box d To enable TouchPad Tapping select the check box 3 Select OK For information about setting other TouchPad preferences refer to Chapter 3 Pointing Devices and Keyboard in the Hardware and Software Guide All software instructions in your notebook documentation describe Microsoft Windows XP procedures based on the default Windows XP category view For information about switching between Windows XP classic view and Windows XP category view select Start gt Help and Support gt Customizing your computer gt Files folders and programs gt Use Windows classic folders 3 2 Getting Started Next Steps Protect Your Notebook You can use the information in this section to Protect your notebook from viruses Protect your notebook from power surges Protect your system files Protect your privacy Update your software Use your notebook safely Turn off your noteb
9. that have been displayed If an optional printer is connected to the notebook the manufacturer and model of the printer Operating system version number and registration number To display the operating system version number and registration number Select Start gt Help and Support On some notebook models the registration number might be identified in the Operating System table as the Product Id Getting Started A 9 Troubleshooting Contacting Customer Care by E mail or Telephone If the notebook is connected to the Internet select Start gt Help and Support to get help by e mail or to access customer support telephone numbers If the notebook is not connected to the Internet refer to the printed Worldwide Telephone Numbers booklet English only included with the notebook to contact Customer Care Taking the Notebook to a Service Partner In addition to providing the information listed in the Preparing to Call Customer Care section earlier in this appendix be sure to delete all passwords or to disclose all passwords to the service partner M For information about deleting a Microsoft Windows password refer to Start gt Help and Support The deletion procedures vary with the types of Windows passwords you have set M For information about deleting an HP password refer to the Hardware and Software Guide M To contact Customer Care refer to the printed Worldwide Telephone Numbers booklet Engl
10. your work is saved to a hibernation file on the hard drive the notebook shuts down and all power lights are turned off For more information about standby and hibernation refer to the Hardware and Software Guide MH To switch the image to the notebook screen press fn f4 Q On most notebook models when an optional external display device such as a monitor is connected to the notebook the image can be displayed at any time on the notebook screen the external display or on both the notebook screen and the external display simultaneously When you press fn f4 the image is switched among the notebook one or more external display devices and simultaneous display Qi On some notebook models the function of fn f4 is determined by the software you are using For information about the fn f4 functions on your notebook refer to the hotkeys section of the Hardware and Software Guide Getting Started Troubleshooting Is Software Functioning Abnormally If your software becomes unresponsive or responds abnormally M Restart the notebook Q Select Start gt Turn Off Computer gt Restart On your notebook the Turn Off Computer button may be called the Shut Down button depending on your network connections If you cannot restart the notebook using these procedures refer to the next section Is the Notebook Unresponsive Runa virus scan For information about using the antivirus resources on your notebook r
11. 2 Select Your Regional Preferences 2 4 Accept the License Agreements 2 5 Name Your Notebook 2 6 Register Online 2 7 Create User Accounts 2 8 Press the Finish Button 2 8 3 Next Steps Enable or Disable TouchPad Tapping 3 2 Protect Your Notebook 3 3 Protect the Notebook from Viruses 3 4 Protect Your System Files 3 5 Protect Your Privacy 3 6 Updating Software 3 6 Protect the Notebook from Power Surges 3 7 Getting Started iii Contents Use the Notebook Safely 3 8 Turn Off the Notebook Properly 3 9 Connect to the Internet 3 10 Access the User Guides 3 13 Component ID Keyboard Components 4 2 Front Components 4 3 Rear Components 4 3 Left Side Components 4 4 Right Side Components 4 4 Bottom Components 4 5 Labels sie da ne eaa na A baad E alae 4 6 Troubleshooting Quick Troubleshooting A 2 Power Features A 2 Can the Notebook N
12. Guide also provides important electrical and mechanical safety information This guide is available on the Web at http www hp com ergo on the notebook hard drive and in the Help and Support Center located on your notebook WARNING To avoid potential discomfort or burns do not block the air vents or use the notebook on your lap for extended periods The notebook is designed to run demanding applications at full power As a result of increased power consumption it is normal for the notebook to feel warm or hot when used continuously The notebook complies with the user accessible surface temperature limits detined by the International Standard for Safety of Information Technology Equipment IEC 60950 For more safety and regulatory information refer to the Regulatory and Safety Notices guide 3 8 Getting Started Next Steps Turn Off the Notebook Properly Whenever possible turn off the notebook by using the standard Windows shutdown procedure for your operating system E In Windows XP Home Select Start gt Turn Off Computer gt Turn Off E In Windows XP Professional Select Start gt Turn Off Computer gt Shut Down and then select OK If you connect your notebook to a network domain the name of the Turn Off Computer button might change to Shut Down If the notebook does not respond try the following shutdown procedures M Press ctrl alt delete Then LY If the notebook is running Windows XP Home S
13. Index recovery system B 1 regional settings currency date time zone etc software setup 2 4 registration displaying operating system registration number A 9 notebook and operating system 2 7 regulatory information Modem Approval label 4 6 notices 3 8 Regulatory label 4 6 wireless certification labels 4 6 reinstalling or repairing software reinstalling B 4 repairing B 6 System Restore 3 5 reset emergency shutdown A 6 restore point 3 5 restore points B 3 right pointing stick button 4 2 right TouchPad button 4 2 right side components 4 4 RJ 11 modem jack 1 4 4 3 RJ 45 network jack 4 3 S safeguarding data B 1 Safety and Comfort Guide 3 8 security cable slot 4 4 serial number 4 6 A 8 A 9 service partner A 10 Service Tag 4 6 A 9 shutting down 3 9 A 6 sleep standby A 4 slots Digital Media 4 4 PC Card 4 4 software Easy Internet Sign Up 3 11 firewall 3 6 Help and Support Center A 8 Internet Connection wizard 3 12 Norton AntiVirus 3 4 System Restore 3 5 updating 3 6 software setup accepting license agreements 2 5 changing settings 2 1 2 2 navigating 2 2 pauses 2 1 registering notebook and operating system 2 7 setting notebook description name 2 6 setting regional preferences currency date time zone etc 2 4 setting user accounts 2 8 speaker 4 4 specifications A 8 standby A 4 S Video out jack 4 3 Getting Started Index 5
14. O invent Getting Started HP Compaq Notebook Series Document Part Number 367 187 001 March 2005 This guide explains how to set up your hardware and software and begin using your notebook Enhanced for Accessibility Copyright 2005 Hewlett Packard Development Company L P Microsoft and Windows are U S registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Getting Started HP Compaq Notebook Series First Edition March 2005 Reference Number nc4200 Document Part Number 367187 001 Contents 1 Hardware Setup Step 1 Identify the Setup Hardware 1 2 Step 2 Insert the Battery Pack 1 3 Step 3 Connect the Modem 1 4 Connecting the Modem to an RJ 11 Jack 1 5 Step 4 Connect the Notebook to External Power 1 7 Step 5 Open the Notebook 1 8 Step 6 Turn On the Notebook 1 9 2 Software Setup Welcome to Windows 2
15. Started System Restore Reinstalling Applications from Your Hard Drive To reinstall a preloaded application or utility from your hard drive Select Start gt All Programs gt Software Setup and then follow the instructions on the screen When you are prompted to select the software you want to reinstall select or clear the appropriate check boxes Reinstalling Applications from Discs To reinstall applications from discs 1 Insert the disc into the optical drive of an optional MultiBay or MultiBay IL 1 If autorun is enabled an installation wizard is displayed If autorun is disabled a Select Start gt Run Enter x setup exe where x is your CD drive designation b Then select OK 2 When the installation wizard is displayed follow the installation instructions on the screen 3 Restart the notebook if prompted Getting Started B 5 System Restore Repairing the Operating System To attempt an operating system repair without deleting your personal data use the Operating System disc that was shipped with the notebook 1 Connect an optional external MultiBay or MultiBay II to the notebook Connect the notebook to external power and turn on the notebook Immediately insert the Operating System disc into an optional MultiBay or MultiBay IL 4 Restart the notebook When prompted press any key to boot from the disc After a few minutes the Setup Wizard opens
16. bel 4 6 modem cable connecting 1 4 identifying 1 2 monitor external A 4 A 7 mute light 4 2 N navigation software setup 2 2 network RJ 45 jack 4 3 network connections 3 10 Getting Started Index 3 Index noise suppression circuitry modem cable 1 5 Norton AntiVirus 3 4 notebook description and name settings software setup 2 6 num lock light 4 2 O Online Services folder 3 12 opening the notebook 1 8 operating system displaying version number A 9 finding tours and tutorials A 8 Help and Support Center A 8 Internet Connection wizard 3 12 Microsoft Certificate of Authenticity label 4 6 Product Key 4 6 registering 2 7 reinstallation and repair B 6 System Restore 3 5 updating 3 6 Operating System disc B 1 B 6 overheating 3 8 A 6 ports external monitor 4 3 infrared 4 3 USB 4 3 4 4 power connecting the notebook to external 1 7 surge protection 3 7 turning off 3 9 turning on 1 9 power connector 4 3 power cord identifying 1 2 securing A 3 surge protection 3 7 power problems troubleshooting A 3 power switch 4 4 A 2 A 6 icons A 2 light 1 9 A 2 turning off 3 9 turning on 1 9 power standby light 1 9 4 2 A 2 Presentation mode button 4 2 printer A 7 privacy protection features 3 6 Product ID A 9 Product Key 4 6 product name and number 4 6 P product number A 9 PC Card eject button 4 4 R ue di RAM A4 x rear components 4 3 Index 4 Getting Started
17. charged the battery light is turned off It is recommended that you leave the notebook connected to external power until the battery pack is fully charged and the battery light is turned off A partially charged new battery pack can run the notebook after software setup is complete but battery charge displays will not be accurate until the new battery pack has been fully charged Getting Started 1 7 Hardware Setup Step 5 Open the Notebook To open the notebook 1 Press the display release button to open the display 2 Raise the display 1 8 Getting Started Hardware Setup Step 6 Turn On the Notebook CAUTION To prevent a lack of response when you turn on the notebook make sure the battery pack is firmly seated To turn on the notebook Slide the power switch toward the front of the notebook The power standby light is turned on and you are prompted to begin software setup Q The power standby light is visible when the notebook is open or closed Getting Started 1 9 2 Software Setup During software setup you can Select regional preferences Accept license agreements Name your notebook Register online M Create user accounts If you prefer not to register your notebook during software setup you can do so at any time after software setup is complete You can also change or add any settings you select or skip during the setup process Although yo
18. country where RJ 11 jacks are not standard a modem adapter specific to the country in which you purchased the notebook is included with the notebook Power cords modem cables and modem adapters vary in appearance by region and country Battery packs vary by model a Getting Started Hardware Setup Step 2 Insert the Battery Pack To insert the battery pack Q Battery packs vary by model 1 Turn the notebook upside down 2 Slide the battery pack into the battery bay until it is seated 3 Press the battery pack into the battery bay until it clicks into place CAUTION To prevent a lack of response when you turn on the notebook at Step 6 Turn On the Notebook make sure the battery pack is firmly seated Getting Started 1 3 Hardware Setup Step 3 Connect the Modem To connect the modem so that you can register your notebook and operating system during software setup M Follow the instructions in this section for connecting the modem to an analog telephone line M Follow the instructions provided by your Internet service provider to connect the notebook to the Internet through a DSL Digital Subscriber Line modem cable modem or network connection For more information about these and other Internet connection methods see the Connect to the Internet section in Chapter 3 Next Steps Q It might be easier to connect your modem to a telephone line now an
19. d eject 4 4 pointing stick 4 2 Presentation mode 4 2 TouchPad 2 3 4 2 wireless 4 4 C cables modem 1 4 3 7 caps lock light 4 2 category view Windows 3 2 CDs ISP 3 12 Certificate of Authenticity label 4 6 classic view Windows 3 2 clock setting notebook 2 4 components bottom 4 5 front 4 3 keyboard 4 2 left side 4 4 rear 4 3 right side 4 4 cord power identifying 1 2 surge protection 3 7 Getting Started Index 1 Index country specific modem adapter connecting 1 6 identifying 1 2 currency settings software setup 2 4 customer support A 8 A 9 D date settings software setup 2 4 daylight saving time setting software setup 2 4 devices external drivers A 7 troubleshooting A 7 diagnostic features A 8 Digital Media Slot 4 4 discs Application and Driver Recovery disc B 1 Operating System disc B 1 display release button 4 3 display switching image A 4 docking connector 4 5 drivers obtaining A 7 reinstalling or repairing B 9 DSL connections 1 4 3 10 Easy Internet Sign Up 3 11 electrical storm safety issues 3 7 End User License Agreement 2 5 Expansion Base use during setup 1 1 external devices drivers A 7 troubleshooting A 7 external monitor port 4 3 F firewalls 3 6 front components 4 3 H hard drive bay 4 5 hard drive hibernation file A 4 headphone jack 4 4 Help and Support Center A 8 Hewlett Packard Registration Privacy Statement 2 7 h
20. d set up other Internet connections later after you have completed software setup Jacks for analog telephone lines vary by country M Ifyou are connecting the modem to a telephone line in a country where RJ 11 telephone jacks are standard follow the instructions in the Connecting the Modem to an RJ 11 Jack section next in this chapter M If you are connecting the modem to a telephone line in a country where RJ 11 telephone jacks are not standard follow the instructions in the Connecting the Modem with an Adapter section later in this chapter WARNING To reduce the risk of electric shock disconnect the modem from the telephone network before accessing an internal compartment of the notebook Internal compartments include the memory compartment the battery bay and the hard drive bay 1 4 Getting Started Hardware Setup Connecting the Modem to an RJ 11 Jack To connect the modem to an analog telephone line that has an RJ 11 telephone jack Q Telephone wall jacks and modem cables vary in appearance by region and country 1 Turn the notebook display side up on a flat surface near an RJ 11 telephone wall jack 2 If your modem cable has noise suppression circuitry which prevents interference with TV and radio reception orient the circuitry end of the cable toward the notebook To avoid the risk of electric shock fire or damage to the equipment do not plug a modem cable into a netwo
21. e Help and Support Center select Start gt Help and Support In addition to providing information about your operating system the Help and Support Center provides Information about your notebook such as model and serial number installed software hardware components and specifications User guides for the notebook Answers to questions about using your notebook Tutorials to help you learn to use notebook and operating system features Updates for your operating system drivers and the software provided on your notebook Checkups for notebook functionality Automated and interactive troubleshooting repair solutions and system recovery procedures Links to Customer Care specialists A 8 Getting Started Troubleshooting Contact Customer Care If you are unable to find the help you need by using the Help and Support Center at Start gt Help and Support you might need to contact Customer Care Preparing to Call Customer Care To receive the fastest possible resolution of your problem have the notebook and the following information available when you call Serial number S N and product number P N which are provided on the Service Tag LY The Service Tag label is affixed to the bottom of the notebook Q To display the Service Tag information on the notebook screen Select Start gt Help and Support Purchase date on the invoice Conditions under which the problem occurred Error messages
22. efer to Protect Your Notebook in Chapter 3 Next Steps M Ifthe notebook feels extremely warm allow it to cool to room temperature For more information about notebook overheating refer to Is the Notebook Overheating later in this appendix M If you are using an optional cordless mouse make sure that the mouse battery is adequately charged and that the cordless mouse is not causing interference Getting Started A 5 Troubleshooting Is the Notebook Unresponsive If the notebook has stopped responding first try to shut down the notebook using the shutdown procedure for your operating system MH Select Start gt Turn Off Computer gt Turn Off On your notebook the Turn Off Computer button might be called the Shut Down button depending on your network connections If the notebook remains unresponsive try the following emergency shutdown procedures in the sequence provided E Press ctrl alt delete and then select Shut Down gt Turn Off If you cannot shut down the notebook by using ctrl alt del slide and hold the power switch for at least 4 seconds M If you are unable to shut down the notebook with the power switch remove the battery pack and disconnect the notebook from external power Is the Notebook Overheating It is normal for the notebook to feel warm to the touch while it is in use But if the notebook feels extremely warm it might be overheating because a vent is blocked I
23. elect Shut Down gt Turn Off LI If the notebook is running Windows XP Professional Select Shut down from the drop down list and then select OK MH Ifthe notebook does not respond to the ctrl alt delete procedure slide and hold the power switch for 4 seconds Getting Started 3 9 Next Steps Connect to the Internet To connect the notebook to the Internet you must enable your communication hardware and have an account with an Internet service provider ISP Enable Communication Hardware Your modem is enabled when the modem cable is connected to the notebook and to an analog telephone line MH If you connected the modem cable during hardware setup your modem is enabled Proceed to the next section Set Up Internet Service M If you did not connect the modem cable during hardware setup a Turn off your notebook b Follow the instructions in the Step 3 Connect the Modem section of Chapter 1 Hardware Setup c Start your notebook in Windows d Proceed to the next section Set Up Internet Service For information about setting up a wireless device visit http www hp com go wireless For more information about modem wireless cable DSL Digital Subscriber Line and network connections select Start gt Help and Support The Help and Support Center provides hardware and software information instructions tutorials and wizards that can help you set up or troubleshoot a vari
24. en Getting Started 3 5 Next Steps Protect Your Privacy When you use the notebook for e mail network or Internet access it is possible for unauthorized persons to obtain information about you your notebook and your data To optimize the privacy protection features included with your notebook it is recommended that you E Keep your Windows operating system updated Many Windows updates contain security enhancements For information about updating Windows refer to the Updating Software section E Use a firewall A firewall is software that controls access to data and resources on the network This protects your wireless network from intruders Updating Software Most software including the operating system is updated frequently by the manufacturer or provider Important updates to the software included with your notebook might have been released since the notebook left the factory Some updates might affect the way your notebook responds to optional software or external devices Many updates provide security enhancements HP strongly recommends that you update the operating system and other software provided on your notebook as soon as the notebook is connected to the Internet To update the operating system and other software provided on your notebook Select Start gt Help and Support For supplementary information and procedures for keeping your notebook software updated refer to the softwa
25. er License Agreement and the HP Software Product License Agreement to continue with software setup To accept both agreements Select Yes I accept them and then select Next To decline both agreements Select No I don t accept them and then select Next If you decline both agreements you will not be permitted to use the installed software On the following screen you will be offered only 2 options You can choose Back to return to the End User License Agreement window or choose Shutdown to turn off the notebook When you start the notebook after selecting Shutdown the Welcome to Windows window is displayed and you must again begin software setup Getting Started 2 5 Software Setup Name Your Notebook If you plan to include your notebook on a home network your notebook must have a unique name In the What s your computer s name window you can retain the default name shown in the Computer name text field or choose another name For example you might want to base your notebook name on a person s name David or a location Familyroom In order for your notebook name to be displayed on a network the name M Must be no longer than 15 characters Must include only numerals 0 9 letters A Z and a z and hyphens M Cannot include spaces If you like you can also enter a description of your notebook The description may contain more characters than the notebook name as well as spaces a
26. ety of connections 3 10 Getting Started Next Steps Set Up Internet Service You must set up Internet service before you can connect to the Internet Your notebook includes software developed with leading ISPs in many locations to help you set up a new Internet account or to configure your notebook to use an existing account Depending on your location you might be able to set up Internet service by using the Easy Internet Sign up utility or an ISP provided icon on your desktop In all locations you can set up Internet service by using the Windows Internet Connection Wizard Using Easy Internet Sign Up If the Easy Internet Sign Up utility is supported in the country in which you purchased your notebook you can access the utility by using either of the following methods MH Double click the Easy Internet Sign up icon on the desktop E Select Start gt All Programs gt Online Services gt Easy Internet Sign up If the Easy Internet Sign Up utility is available you can use the utility to M Sign up for a new Internet account M Configure your notebook to use an existing account M Learn about accessing the Internet through a LAN local area network cable modem or DSL If you plan to use a LAN cable or DSL Internet connection you might need to contact your ISP for information about obtaining additional software or hardware For more information about LAN cable or DSL Internet connections select Start g
27. f you suspect that overheating could be causing the problem allow the notebook to cool to room temperature Then be sure to keep all vents free from obstructions while you are using the notebook Vent locations are identified in Chapter 4 Component ID and in the Hardware and Software Guide A 6 Getting Started Troubleshooting Is an External Device Not Working If an external device does not function as expected E Turn on the device as instructed in the device documentation Some devices such as monitors and printers must be turned on before the notebook is turned on M Verify that T All device connections are secure QG The device is receiving electrical power d The device especially if it is an older device is compatible with your operating system For compatibility information select Start gt Help and Support or visit the Web site of the device manufacturer or provider Q The correct drivers are installed and updated Drivers might be available on a CD included with the device or on the Web site of the device manufacturer or provider For more information about updating drivers select Start gt Help and Support If the problem involves accessing or displaying files on a device with removable storage such as a CD DVD or digital memory card refer to the AutoPlay section in the Hardware and Software Guide Getting Started A 7 Troubleshooting Help and Support Center To access th
28. ftware by restoring your software to an earlier time called a restore point when your software was functioning optimally Restore points are restorable benchmark snapshots of your application driver and operating system files The notebook sets restore points at regular intervals and might set additional restore points whenever you change your personal settings or add software or hardware Manually setting additional restore points provides additional protection for your system files and settings It is recommended that you manually set restore points M Before you add or extensively modify software or hardware MH Periodically whenever the system is performing optimally Restoring to any restore point does not affect your data files For example restoring your system software to an earlier time will not affect documents or e mails that you saved after that time All System Restore procedures are reversible Setting a Restore Point To set a system restore point manually 1 Select Start gt Help and Support gt System Restore 2 Select Create a restore point and then follow the instructions on the screen Restoring to a Restore Point To restore the notebook to a restore point 1 Make sure the notebook is connected to a reliable AC outlet through the AC adapter 2 Select Start gt Help and Support gt System Restore 3 Select Restore my computer to an earlier time and then follow the instructions on the scre
29. ibernation 1 1 A 4 HP Software Product License Agreement 2 5 l IDE drive light 4 2 IEC 60950 compliance 3 8 image switching among display devices A 4 Info Center button 44 infrared port 4 3 Internet connection enabling hardware 1 4 3 10 setting up Internet service 3 11 Internet Connection Firewall 3 6 Index 2 Getting Started Index Internet Connection wizard 3 12 ISP service setup 3 11 J jacks audio in microphone 4 4 audio out headphone 4 4 RJ 11 modem 1 4 4 3 RJ 45 network 4 3 S Video out 4 3 K keyboard components 4 2 L labels Bluetooth 4 6 Microsoft Certificate of Authenticity 4 6 Modem Approval 4 6 Regulatory 4 6 Service Tag 4 6 A 9 wireless certification 4 6 WLAN 4 6 language settings software setup 2 1 2 4 left pointing stick button 4 2 left TouchPad button 4 2 left side components 4 4 lights AC adapter A 2 battery 1 7 42 caps lock 4 2 IDE drive 4 2 mute 4 2 num lock 4 2 power standby 1 9 4 2 A 2 wireless 4 2 lockup system A 6 M memory module compartment 4 5 microphone jack 4 4 Microsoft Certificate of Authenticity label 4 6 Microsoft End User License Agreement 2 5 Microsoft Windows Registration Privacy Statement 2 7 model number A 8 modem connecting 1 4 3 10 country specific adapter 1 2 1 6 setting up Internet service 3 10 surge protection 3 7 virus protection 3 4 modem RJ 11 jack 1 4 4 3 Modem Approval la
30. irst window Welcome to Microsoft Windows M To skip a window without entering a preference Select the Skip button in the lower right corner of the window This button is unavailable on the first and some succeeding windows 2 2 Getting Started Software Setup To navigate in a window slide your finger on the TouchPad in the direction that you want to move the cursor To select an item move the cursor over the item and then press the left TouchPad button Getting Started 2 3 Software Setup Select Your Regional Preferences The next 2 windows prompt you to confirm or select regional preferences Regional preferences are preset for the country in which you purchased the notebook M Dates and currency window The operating system will use the region and language preferences you confirm or select in the How should dates and currency appear window to format dates and currency Notice that some languages have regional versions The versions are shown in parentheses after the language name E Time zone window The operating system will use the time zone you confirm or select in the What time zone are you in window to set the notebook clock Notice that you can select a check box to set the notebook clock to adjust to daylight saving time 2 4 Getting Started Software Setup Accept the License Agreements In the End User License Agreement window you must accept both the Microsoft End Us
31. ish only included with the notebook A 10 Getting Started System Restore The notebook system restore process provides several ways to recover system functionality The Application and Driver Recovery disc and Operating System disc enable you to recover or repair your notebook without losing personal data The Operating System disc also enables you to reinstall the operating system software provided with the notebook Q For best results attempt to recover optimal notebook functionality by using the following procedures in the order described here Getting Started B 1 System Restore Safeguarding Your Data Software or devices added to the notebook can cause your system to become unstable To safeguard your documents store personal files in the My Documents folder and periodically create a backup copy of My Documents Altiris Local Recovery Altiris Local Recovery protects the files on your computer by storing copies of files called snapshots If files on your computer are accidentally deleted or corrupted you can easily restore the files yourself You can also roll back your complete file system to a previous state Altiris Local Recovery provides protection of files by backing up files to a hidden Altiris recovery partition When you install the software the Recovery Agent Partition Wizard guides you through the process of creating the recovery partition After the partition is created the notebook restar
32. l is affixed to the bottom of the notebook To display the information on the Service Tag on your screen select Start gt Help and Support Microsoft Certificate of Authenticity Contains the Windows Product Key You might need the Product Key to update or troubleshoot the operating system This certificate is affixed to the bottom of the notebook Regulatory label Provides regulatory information about the notebook The Regulatory label is affixed to the bottom of the notebook Modem Approval label Provides regulatory information about the modem and lists the agency approval markings required by some of the countries in which the modem has been approved for use You might need this information when traveling internationally The Modem Approval label is affixed to the bottom of the notebook Wireless certification labels Some notebook models include an optional WLAN device and or an optional Bluetooth device If your notebook model includes one or more wireless devices a certificate providing regulatory information about each device and the approval markings of some of the countries in which the device has been approved for use is included with your notebook You might need this information when traveling internationally Wireless certification labels are affixed to the bottom of the notebook 4 6 Getting Started A Troubleshooting If you experience problems with your notebook you can E Review the Quick Troublesho
33. mponents Rear Components FA La Tr ehud I Components Infrared port RJ 45 network jack Bluetooth module Power connector select models only Display release button External monitor port USB port S Video out jack 6 RJ 11 modem jack Getting Started 4 3 Component ID Left Side Components Right Side Components Components Security cable slot Audio out headphone jack Vent Audio in microphone jack Wireless button USB port select models only USB port PC Card eject button Info Center button PC Card slot Power switch Digital Media Slot Speaker 4 4 Getting Started Component ID Bottom Components Components Docking connector Primary battery release latch Expansion memory module Hard drive bay compartment Vents 3 Travel battery connector Primary battery bay Getting Started 4 5 Component ID Labels The labels affixed to the notebook provide information you might need when you troubleshoot system problems or travel internationally with the notebook Q The appearance and position of labels varies by model M Service Tag Provides the product name product number P N and serial number S N of your notebook You might need the product number and the serial number when you contact Customer Care The Service Tag labe
34. nd special characters For example you could describe your notebook as David s game machine 2 6 Getting Started Software Setup Register Online In the Register Online with Hewlett Packard window you can M Register your notebook Complete the text fields M Register your operating system Select the Also Register with Microsoft check box beneath the text fields M Indicate how you would like to be contacted by Hewlett Packard Select or clear the check boxes above the Microsoft registration information To view the Hewlett Packard Registration Privacy Statement select the underlined link near the top of the window To view the Microsoft Windows Registration Privacy Statement select the underlined link near the bottom of the window To return to the registration window from either of these windows select Back To proceed with your registration and software setup select Next If you connected your modem during the Step 3 Connect the Modem section in Chapter 1 Hardware Setup or have connected the notebook to the Internet by another method the Connecting to online registration window is displayed This window describes the progress of your registration If you are unable to send your registration you can do so at any time after software setup is complete For more information about connecting to the Internet refer to the Connect to the Internet section in Chapter 3 Next Steps
35. ook properly For information about other notebook security features such as passwords device disabling and using an optional security cable lock refer to Chapter 12 Security in the Hardware and Software Guide Getting Started 3 3 Next Steps Protect the Notebook from Viruses When you use the notebook for e mail network or Internet access you expose the notebook to computer viruses Computer viruses can disable your operating system applications or utilities or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair damage they have caused To provide protection against newly discovered viruses antivirus software must be updated Norton AntiVirus software is preinstalled on your notebook M For information about using and updating your Norton AntiVirus software Select Start gt All Programs gt Norton AntiVirus gt Help and Support M For supplementary information about your Norton AntiVirus software including troubleshooting procedures Select Start gt All Programs gt Norton AntiVirus gt Help and Support For more information about computer viruses 1 Select Start gt Help and Support 2 Type viruses in the Search text field 3 Then press enter 3 4 Getting Started Next Steps Protect Your System Files System Restore is an operating system feature that enables you to undo harmful changes to your notebook so
36. ot Be Turned On A 3 Is the Notebook Screen Blank A 4 Is Software Functioning Abnormally A 5 Is the Notebook Unresponsive A 6 Is the Notebook Overheating A 6 Is an External Device Not Working A 7 Help and Support Center A 8 Contact Customer Care A 9 Preparing to Call Customer Care A 9 Contacting Customer Care by E mail or Telephone A 10 Taking the Notebook to a Service Partner A 10 System Restore Safeguarding Your Data B 2 Altiris Local Recovery B 2 Setting System Restore Points B 3 Getting Started Contents Repairing or Reinstalling Applications B 4 Reinstalling Applications from Your Hard Drive B 5 Reinstalling Applications from Discs B 5 Repairing the Operating System B 6 Reinstalling the Operating System B 7 Reinstalling Device Drivers and Other Software B 9 Updating Reinstalled Software B 10 Index Getting Started v 1 Hardware Setup During hardware setup you will 1 Identify the hardware required for setup 2 Insert the battery pack into the notebook so the battery can begin to charge as soon as the notebook is connected to external power
37. oting section in this appendix M Access the Help and Support Center for additional information about your notebook Although many checkup and repair features require an Internet connection many other features can help you fix a problem while the notebook is offline M Visit the HP support Web site at http Avww hp com support for answers to common questions H Contact Customer Care for further assistance Getting Started A 1 Troubleshooting Quick Troubleshooting Power Features Several of the troubleshooting suggestions in this appendix refer to power features which vary by notebook model For example some models have a power button and other models have a power standby button or a power switch Some models have one power standby light and other models have 2 power standby lights M The locations and functions of the power features on your notebook are identified in Chapter 4 Component ID and in the Hardware and Software Guide M The following illustration identifies the icons for a power button or power switch a power standby light and an AC adapter light O A 2 Getting Started Troubleshooting Can the Notebook Not Be Turned On If an AC adapter light is off and the notebook cannot be turned on adequate power might not be available to the notebook If the notebook is running on battery power or is connected to an external power source other than an AC outlet connect
38. re update section in the Hardware and Software Guide 3 6 Getting Started Next Steps Protect the Notebook from Power Surges To protect the notebook from the power surges that might be caused by an uncertain power supply or an electrical storm MH Plug the notebook power cord into an optional high quality surge protector Surge protectors are available from most computer or electronics retailers M Provide surge protection on the cable that connects the modem to a telephone line M During an electrical storm either run the notebook on battery power or shut down the notebook and unplug the power cord Getting Started 3 7 Next Steps Use the Notebook Safely WARNING To reduce the risk of electric shock or damage to your equipment M Plug the power cord into an AC outlet that is easily accessible at all times M Disconnect power from the notebook by unplugging the power cord from the AC outlet not by unplugging the power cord from the notebook If provided with a 3 pin attachment plug on your power cord plug the cord into a grounded earthed 3 pin outlet Do not disable the power cord grounding pin for example by using a 2 pin adapter The grounding pin is an important safety feature WARNING To reduce the risk of serious injury read the Safety and Comfort Guide It describes proper workstation setup and proper posture health and work habits for notebook users The Safety and Comfort
39. rk jack 3 Plug the modem cable into the RJ 11 modem jack on the notebook 4 Plug the other end of the modem cable into the telephone wall jack Getting Started 1 5 Hardware Setup Connecting the Modem with an Adapter To connect the modem to an analog telephone line that does not have an RJ 11 telephone jack Modem cables modem adapters and telephone wall jacks vary in appearance by region and country 1 Turn the notebook display side up on a flat surface near a telephone wall jack If the modem cable has noise suppression circuitry which prevents interference with TV and radio reception orient the circuitry end of the cable toward the notebook Plug the modem cable into the RJ 11 modem jack on the notebook Plug the modem cable into the country specific modem adapter Plug the country specific modem adapter into the telephone wall jack Getting Started Hardware Setup Step 4 Connect the Notebook to External Power To connect the notebook to external AC power Q Power cords and electrical outlets vary in appearance by region and country 1 Plug the AC adapter into the power connector 2 Plug the power cord into the AC adapter and then into an AC outlet When the notebook receives AC power the battery pack begins to charge and the battery light on the front of the notebook is turned on When the battery pack is fully
40. t Help and Support If the Easy Internet Sign Up utility is not available on your notebook refer to the next sections Using an ISP Provided Icon and Using the Internet Connection Wizard Getting Started 3 11 Next Steps Using an ISP Provided Icon If ISP provided icons are supported in the country in which you purchased your notebook the icons might be displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services To set up a new Internet account or configure your notebook to use an existing account Double click an icon and then follow the instructions on the screen Using the Internet Connection Wizard You can use the Windows Internet Connection Wizard to connect to the Internet M If you already have an account with an ISP M If you have a disc from an ISP If you do not have an Internet account and would like to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions M If you have selected an unlisted ISP and the ISP has provided you with such information as a specific IP address and POP3 and SMTP settings To access the Internet Connection Wizard and instructions for using the wizard 1 Select Start gt Help and Support 2 In the Search text field type Make an Internet connection 3 Then select Search It is recommended that you select the check box provided within the wizard
41. the drivers are reinstalled you must reinstall any software you added to the notebook Follow the installation instructions provided with the software Getting Started B 9 System Restore Updating Reinstalled Software It is strongly recommended that you update all reinstalled software Depending on the settings you used on your former configuration some software might have been updated without your knowledge Use the following update procedures as soon as your notebook is connected to the Internet MH To update your operating system and the software included on your notebook Select Start gt Help and Support M To update software that was not provided on your notebook follow the instructions included with the software Many applications include an update feature that you can access from a Help button or menu item within the application Getting Started A AC adapter 1 2 A 2 AC adapter light A 2 Altiris Local Recovery B 1 antivirus software 3 4 application discs Application and Driver Recovery disc B 1 B 4 reinstalling or repairing software B 4 audio in microphone jack 4 4 audio out headphone jack 4 4 AutoPlay A 7 B battery bay primary 4 5 battery connector travel 4 5 battery light 1 7 4 2 battery pack charging 1 7 identifying 1 2 battery release latch primary 4 5 Bluetooth label 4 6 Bluetooth module 4 3 bottom components 4 5 Index buttons Info Center 4 4 PC Car
42. to enable Internet Connection Firewall For more information about firewalls refer to Protect Your Privacy Getting Started Next Steps Access the User Guides User guides reference manuals and other support information for your notebook is available through the Help and Support Center To access the user guides through the Help and Support Center Select Start gt Help and Support gt HP User Guides Q A User Guides CD is included with select notebook models Getting Started 3 13 4 Component ID This chapter identifies the visible hardware components included with your notebook Information about the function of the components is provided in the Hardware and Software Guide Q Some of the hardware components illustrated and described in this chapter and in other notebook guides are available only on select models Getting Started 4 1 Component ID Keyboard Components Components Caps lock light Right TouchPad button Pointing stick TouchPad scroll zone Left pointing stick button Right pointing stick button TouchPad Num lock light Wireless light Volume up button Power standby light Volume down button Battery light Volume mute button IDE Integrated Drive Volume mute light Electronics drive light Left TouchPad button Presentation mode button Getting Started Component ID Front Co
43. ts and creates the first snapshot After the snapshot is created the notebook restarts and the software makes the snapshots available for recovery through Windows Local Recovery is installed with a default schedule so that snapshots of your files are automatically taken on a regular basis You can change the snapshot schedule For more information refer to the Altiris Local Recovery Help You can access your snapshots in the Altiris Recovery Agent folder Right click the Altiris Recovery Agent icon on your desktop and then select Open To restore one of the snapshots select the snapshot to restore and then drag the file to the appropriate location on your hard drive For more information on configuring and using Altiris Local Recovery visit the HP Web site at http www hp com go easydeploy or open the software and select Help on the menu bar B 2 Getting Started System Restore Setting System Restore Points Notebooks with Windows XP operating systems provide the option of setting system restore points benchmarks daily as you change your personal settings The notebook may also set restore points when you add new software or devices You should periodically set system restore points when the notebook is functioning at optimal performance and before installing new software or devices Doing this enables you to return to a previous configuration restore point if you encounter problems To set a system restore point 1
44. u can register and set preferences later it is usually easier and faster to complete these tasks during software setup Software setup begins when you respond to the setup prompt on the notebook screen CAUTION If you are prompted to select an operating system language before a window called Welcome to Microsoft Windows is displayed choose carefully On some models the languages that you do not choose are deleted from the system and cannot be restored during software setup MH After you respond to the setup prompt you must complete the entire setup process without interruption Setup time varies E During software setup it is normal for some notebook models to pause occasionally for several minutes These normal pauses are indicated by an hourglass icon Getting Started 2 1 Software Setup Welcome to Windows The first window in software setup is Welcome to Microsoft Windows This window welcomes you to your Microsoft Windows operating system and introduces you to software setup navigation M To display additional information about the text in any setup window Select the question mark icon in the lower right section of the window or press the fi key on your keyboard H To continue to the next window Select the Next button in the lower right corner of the window M To return to the previous window Select the Back button in the lower left corner of the window This button is unavailable on the f
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