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Apple HP DeskJet 920c InkJet Printer

1. using the taskagent shortcut menu Right clicking the TaskAgent opens a menu of shortcuts that includes the names of all installed HP Deskjet printers You can perform the following actions from this menu e Change the printer by selecting the printer name A check mark appears next to the HP Deskjet printer selected Select Change Default Print Settings to open the printer properties box e Select Open Toolbox to open the HP Deskjet Toolbox e Select Exit to turn off the TaskAgent Turn the TaskAgent back on by clicking Start gt Programs gt hp deskjet series gt TaskAgent The TaskA gent appears automatically whenever you restart your computer See also the hp deskjet toolbox 15 displaying print cartridge warning messages The color and appearance of the TaskA gent change when there are warning messages W arning messages appear when a print cartridge is low on ink or has been installed incorrectly e When the icon is blinking and outlined in yellow unread warning messages have been issued e When the icon is outlined in yellow but no longer blinking previously read warning messages are pending e When the icon is no longer outlined in yellow warning issues are resolved To view warning messages 1 Click the TaskAgent icon to open the Default Print Settings dialog box 2 Click the Warning Information button The HP Deskjet Toolbox is displayed 3 Select the Warning Information tab to view print cart
2. Click Start gt Programs gt hp deskjet series gt hp deskjet series Toolbox to open the HP Deskjet Toolbox cautions and warnings A Caution indicates possible damage to the HP Deskjet printer or to other equipment For example Caution Do not touch the print cartridge ink nozzles or copper contacts Touching these parts will result in clogs ink failure and bad electrical connections A Warning indicates possible harm to yourself or to others For example A Warning Keep print cartridges out of the reach of children icons A Note icon indicates that additional information is provided For example For best results use HP products A Mouse icon indicates that additional information is available through the What s This help feature option and click the right mouse button to display the What s This dialog box Click What s This to view more information about the selected option To find more information about options on each tab screen point to an learning about printer features buttons and lights The HP Deskjet printer buttons let you turn the printer on and off cancel a print job or resume printing The lights give you visual cues about the state of the printer 1 Cancel button 2 Print Cartridge Status light and symbol 3 Resume light and button 4 Power button and light cancel button Pressing this button cancels the current print job print cartridge status symbol and light The light abo
3. Replace the print cartridge if itis empty 3 Remove the protective piece of vinyl tape if itis still attached to the print cartridge See also checking the print cartridge status replacing print cartridges save a facsimile fax file in graphic format 1 Save the fax in a graphic format with a tif file name 2 Insert the graphic into a word processing document 3 Save the document 4 Print the document in the word processing program 84 document is printed off center or at an angle 1 Verify that the paper is correctly placed in the In tray 2 Verify that the paper guides fit snugly against the paper 3 Reprint the document parts of the document are missing or printed in the wrong place Use the instructions below to reset paper orientation page size print margins and other options 1 Follow one of these paths to open the printer properties box depending on your software program e Click File gt Print then select Properties Or e Click File gt Print Setup then select Properties Or e Click File gt Print gt Setup then select Properties 2 Select the Setup tab then verify that the appropriate paper size is selected for your document If the paper size is not listed define a custom paper size 3 Verify that the margins are set within the printable area Select Scale to Fit on the Setup tab screen if the text and graphics must be scaled to fit the paper 4 Verify the following options in t
4. the printer case The printer ejects ink onto paper ina fine mist and small amounts of ink may be deposited on the printer case over time The case can be cleaned with a soft damp cloth to remove dust smudges stains and spilled ink Use water only Do not use household cleaners or detergents the printer interior To maintain the interior of the printer follow these guidelines e Clean only the print cartridges and print cartridge cradle Do not clean anything else inside the printer e Do not lubricate the rod on which the print cartridge cradle moves It is normal to hear noise as the cradle moves back and forth on the rod when the printer is new The noise decreases with use Keep all liquids away from the inside of the printer The printer should be handled and stored in an upright level position for maximum performance and reliability See also manually cleaning print cartridges 67 refilling print cartridges Do notrefill HP print cartridges Refilling print cartridges causes the electronic and mechanical components of the print cartridges to exceed their normal life cycle It also creates many potential problems such as Poor print quality N on HP inks can contain elements that clog the cartridge nozzles and cause inconsistent print quality N on HP inks can also contain elements that corrode the cartridges electrical components resulting in poor printouts e Potential damage Ink from a refilled cart
5. software compatibility MS Windows compatible 95 98 Me 2000 and NT 4 0 MS DOS software programs 100 duty cycle 1 000 pages per month memory 2 MB builtin RAM buttons Lights Cancel Button Print Cartridge Status Light Resume Button and Light Power Button and Light i o interface Centronics Parallel IEEE 1284 Compliant with 1284 B receptacle Universal Serial Bus 1 1 compatible dimensions 440 mm wide x 196 mm high x 400 mm deep Fold Up tray down with paper or 250 mm deep Fold Up tray up 17 34 in wide x 7 72 in high x 15 76 in deep Fold Up Tray down with paper or 9 85 in deep Fold Up tray up weight 5 72 kg 12 6 lb without print cartridges operating environment Maximum operating conditions Temperature 41 to 104 degrees F 5 to 40 degrees C Humidity 15 to 80 percent RH non condensing Recommended operating conditions for best print quality Temperature 59 to 95 degrees F or 15 to 35 degrees C Humidity 20 to 80 percent RH non condensing Storage conditions Temperature 40 to 140 degrees F 40 to 60 degrees C 101 power consumption 2 watts maximum when off 4 watts average non printing 40 watts average when printing power requirements Input Voltage 100 to 240 Vac 10 Input Frequency 50 60 Hz 3 Hz Accommodates the worldwide range of ac line voltages and frequencies declared noise emissions in accordance with ISO 9296 Sound power level LW Ad 1B 10 dB 5 9 dB in nor
6. the best results use HP papers These papers have been developed especially for HP inks and HP printers See also printing with your hp deskjet printer manual two sided printing custom paper sizes legal paper preparing to print 1 Raise the Out tray and pull out the In tray 2 Slide out both paper guides 3 Inserta stack of legal sized paper into the In tray as far as it will go 4 The paper will extend over the edge of the tray 5 Slide the paper width guide snugly against the stack of paper 6 Lower the O ut tray 22 printing on legal paper 1 O pen the file you want to print Follow one of these paths to select your print options depending on the software program you are using Click File gt Print then select Properties or e Click File gt Print Setup then select Properties or e Click File gt Print gt Setup then select Properties The printer properties box appears with Setup Features and Advanced tab options Select the Setup tab then choose the following Print Quality Draft Normal or Best Paper Type Plain Paper Paper Size Legal Select the Features tab then choose the following e Orientation Appropriate orientation Two Sided Printing Unchecked Copies N umber of copies Select the Advanced tab if you wish to printin grayscale or make optional adjustments to ink volume color or print speed Low Memory Mode printing guidelines Leave the In tray pulle
7. 00 x 148 mm 4 x 5 6 inches do not use the In tray Use the printer s single envelope slot to load one card ata time For best results use hp products 41 posters preparing to print 1 2 3 4 5 Pull out the In tray Slide out both paper guides and remove all paper from the tray Fan the edges of the poster sheets to separate them then align the edges Place the sheets in the tray Slide the paper guides snugly against the sheets and push in the tray printing posters 1 2 42 O pen the file you want to print Follow one of these paths to select your print options depending on the software program you are using Click File gt Print then select Properties Or e Click File gt Print Setup then select Properties Or e Click File gt Print gt Setup then select Properties The printer properties box appears with Setup Features and Advanced tab options Select the Setup tab then choose the following Paper Type Plain Paper Print Quality Normal Paper Size Appropriate size 4 Select the Features tab then choose the following Orientation Appropriate orientation Poster Printing Select this option then select 2x2 3x3 or 4x4 Two Sided Printing Unchecked Copies N umber of copies 5 Select the Advanced tab if you wish to make optional adjustments to color ink volume or print speed Low Memory Mode 6 Click OK to return to the Print or Print Setup screen 7 Click OK
8. 5 x 8 in A6 Cards 105 x 148 5 mm Hagaki 100 x 148 mm Labels U S Letter 216 x 279 mm 8 5 x 11 in A4 210 x 297 mm Transparencies U S Letter 216 x 279 mm 8 5 x 11 in A4 210 x 297 mm Photo with tear off tab 102 x 152 mm 4 x 6 in print cartridges Black HP 6615A Series or HP No 15 Tri Color HP C6578 Series or HP No 78 104 minimum printing margins The printer cannot print outside a designated area of the page Minimum print margins for common media types are shown below A4 paper Left and Right Margins 3 4 mm 0 134 in Top Margin 1 8 mm 0 07 in Bottom Margin 11 7 mm 0 46 in letter legal and executive paper Left and Right Margins 6 4 mm 0 25 in Top Margin 1 8 mm 0 07 in Bottom Margin 11 7 mm 0 46 in A5 B5 and user defined paper Left and Right Margins 3 2 mm 0 125 in Top Margin 1 8 mm 07 in Bottom Margin 11 7 mm 0 46 in cards 3 x 5 in 4 x 6 5 x 8 and A6 Left and Right Margins 3 2 mm 0 125 in Top Margin 1 8 mm 0 07 in Bottom Margin 11 7 mm 0 46 in Hagaki postcards Left and Right Margins 3 2 mm 0 125 in Top Margin 1 8 mm 0 07 in Bottom Margin 11 7 mm 0 46 in envelopes Left and Right Margins 3 2 mm 0 125 in Top Margin 1 8 mm 0 07 in Bottom Margin 11 7 mm 0 46 in 105 banners A4 210 x 297 mm 8 27 x 11 7 in Left and Right Margins 3 4 mm 0 134 in Top Margin 0 0 mm 0 00 in Bottom Margin 0 0 mm 0 00 in b
9. 6431B hp deskjet 940cvr model no C6431E black text print speed Draft 12 pages per minute mixed text with color graphics print speed Draft 10 pages per minute black truetype text resolution depending on paper type Draft 300 x 300 dpi Normal 600 x 600 dpi Best 600 x 600 dpi color resolution depending on paper type Draft 300 x 300 dpi PhotoREt Normal 600 x 600 dpi PhotoREt Best 600 x 600 dpi PhotoREt photo paper printing resolution PhotoREt 2400 x 1200 dpi print technology Drop on demand thermal inkjet printing software compatibility MS Windows compatible 95 98 Me 2000 and NT 4 0 MS DOS software programs 95 duty cycle 2 000 pages per month memory 2 MB builtin RAM buttons Lights Cancel Button Print Cartridge Status Light Resume Button and Light Power Button and Light i o interface Centronics Parallel IEEE 1284 Compliant with 1284 B receptacle Universal Serial Bus 1 1 compatible dimensions 440 mm wide x 196 mm high x 370 mm deep 17 32 in wide x 7 72 in high x 14 56 in deep weight 5 9 kg 15 Ib without print cartridges operating environment Maximum operating conditions Temperature 41 to 104 degrees F 5 to 40 degrees C Humidity 15 to 80 percent RH non condensing Recommended operating conditions for best print quality Temperature 59 to 95 degrees F or 15 to 35 degrees C Humidity 20 to 80 percent RH non condensing Storage conditions Temperature 40
10. A5 148 x 210 mm B54IS 182 x 257 mm User Defined W idth 77 to 216 mm 3 0 to 8 5 in Length 127 to 356 mm 5 0 to 14 in Banner 98 U S Letter 216 x 279 mm 8 5 x 11 in A4 210 x 297 mm Envelopes U S No 10 103 x 241 mm 4 12 x 9 5 in Invitation A2 111 x 146 mm 4 37 x 5 75 in DL220 x 110 mm C6 114 x 162 mm Index Greeting Cards 76 x 127 mm 3 x 5 in 102 x 152 mm 4 x 6 in 127 x 203 mm 5 x 8 in A6 Cards 105 x 148 5 mm Hagaki 100 x 148 mm Labels U S Letter 216 x 279 mm 8 5 x 11 in A4 210 x 297 mm Transparencies U S Letter 216 x 279 mm 8 5 x 11 in A4 210 x 297 mm Photo with tear off tab 102 x 152 mm 4 x 6 in print cartridges Black HP 6615A Series or HP No 15 Tri Color HP C6578 Series or HP No 78 99 product specifications for hp deskjet 920c series printers hp deskjet 920cxi model no C6430A hp deskjet 920cse model no C6430B hp deskjet 920cvr model no C6430E black text print speed Draft 9 pages per minute mixed text with color graphics print speed Draft 7 5 pages per minute black truetype text resolution depending on paper type Draft 300 x 300 dpi Normal 600 x 600 dpi Best 600 x 600 dpi color resolution depending on paper type Draft 300 x 300 dpi PhotoREt Normal 600 x 600 dpi PhotoREt Best 600 x 600 dpi PhotoREt photo paper printing resolution PhotoREt 2400 x 1200 dpi print technology Drop on demand thermal inkjet printing
11. Align the edges of the cards then place no more than 5 cards in the tray Push the cards forward until they stop yon FP WN BF Slide the paper guides snugly against the edges of the cards 8 Push in the In tray then lower the O ut tray printing greeting cards 1 Open the file you want to print 39 40 Follow one of these paths to select your print options depending on the software program you are using e Click File gt Print then select Properties 0r e Click File gt Print Setup then select Properties Or e Click File gt Print gt Setup then select Properties The printer properties box appears with Setup Features and Advanced tab options Select the Setup tab then choose the following Print Quality Normal or Best Paper Type Appropriate greeting card type e Paper Size Appropriate card size View Custom Paper Sizes if the size of the cards is not listed Select the Features tab then choose the following Orientation Appropriate orientation Two Sided Printing If appropriate Copies Up to 5 Select the Advanced tab if you wish to make optional adjustments to ink volume color or ink drying time Click OK to return to the Print or Print Setup screen Click OK to print printing guidelines e Unfold pre folded cards then place them in the In tray If an out of paper message appears verify that the cards are positioned properly in the In tray e If the cards are smaller than 1
12. Power button to turn off the printer 3 Disconnect the printer from the power source 4 Reconnect the printer to the power source Press the Power button to turn on the printer If you continue to have problems contact HP Customer Care 76 printer is not printing paper does not come out of the printer error messages appear when using a USB connection e paper jams occur e printer does not turn on paper does not come out of the printer Follow these instructions to correct the problem check the printer Verify the following The printer is connected to the power source The cable connections are secure The printer is turned on The printer s top cover is closed The Fold Up tray is down if the printer has this feature The Rear Access Door is attached NO MU BP WN The paper or other printing media is correctly placed in the In tray 77 check the printer lights e If the Print Cartridge Status light is blinking lift the printer cover to verify that the print cartridges are properly installed e If the Resume light is blinking press the Resume button e If the Power light is blinking the printer is in the process of printing 1 Print Cartridge Status light and symbol 2 Resume light and button 3 Power light and button reinstall the printer software See the quick start setup poster for more information 78 error messages appear when using a USB connection the error message there wa
13. aaa eee eee SG ada eee ea Rs 56 replacing print cartridges 2 44 85 5ie sei w dao elee nds bees Z 59 aligning print cartridges 4ssc5 200c0054 5054055 4 o aes 62 automatically cleaning printcartridges 02 0005 63 manually cleaning print cartridges cee eee ee 64 cleaning the printer 444s sn eee d EWR a 67 refilling print cartridges 22 ecicecreove a ct hse ekanaReaded 68 maintaining print cartridges h c2 4544 seca date eee oes 69 print cartridge partnumbers 00 cece ee ee ee 70 the hp deskjet toolbox 222 eds ate kee ee ed CERES EEA Ke ERS 71 solve a problem ccc cece e eee eee eee DD printer lights are flashing naaa cee ee eee 74 printer is not printing 2100020 cece scans Reoaenan de sebaa08 77 printer is t00 SOW ouaaa aa 81 problems with printouts oaoa aaa 84 product specifications c0ec eee e eee ees OF product specifications for hp deskjet 948c series printers 90 product specifications for hp deskjet 940c series printers 95 product specifications for hp deskjet 920c series printers 100 minimum printing Margins 2 i lt 4224 14 vaendanerae oes ee as 105 system requirements ce ee ee ees 107 NAEK pasaran ea ee ee ee eee a aoa L09 learning about your printer introducing your hp deskjet printer e finding information e notices and acknowledgments e terms and conventions e learning about printer features e using paper trays e using the taskagent
14. align the label edges Load up to 20 label sheets label side down in the tray Slide the paper guides snugly against the sheets and push in the tray 920c printing labels 1 2 O pen the file you want to print Follow one of these paths to select your print options depending on the software program you are using e Click File gt Print then select Properties Or e Click File gt Print Setup then select Properties Or e Click File gt Print gt Setup then select Properties The printer properties box appears with Setup Features and Advanced tab options 31 3 Select the Setup tab then choose the following Print Quality Normal Paper Type Plain Paper Paper Size Letter or A4 4 Select the Features tab then choose the following Orientation Appropriate orientation Two Sided Printing Unchecked Copies Up to 20 5 Select the Advanced tab if you wish to printin grayscale or make optional adjustments to ink volume color or print speed Low Memory Mode 6 Click OK to return to the Print or Print Setup screen 7 Click OK to print printing guidelines 32 Use only paper labels that are designed specifically for inkjet printers N ever place more than 20 sheets of labels in the In tray at one time Use only full sheets of labels M ake sure the sheets are not sticky wrinkled or pulling away from the protective backing Do not use plastic or clear labels The ink will not dry wh
15. anners letter 216 x 279 mm 8 5 x 11 in Left and Right Margins 6 4 mm 0 25 in Top Margin 0 0 mm 0 00 in Bottom Margin 0 0 mm 0 00 in photo with tear off tab Left and Right Margins 3 2 mm 0 125 in Top Margin 3 2 mm 0 125 in Bottom Margin 3 2 mm 0 125 in 106 system requirements Your computer should meet the following requirements Windows Microsoft Windows 2000 Minimum Processor Speed Pentium 133 MHz Required RAM 64 MB Required Free Hard Disk Space 40 M B Microsoft Windows 95 98 Me or NT 4 0 Minimum Processor Speed Pentium 66 MHz Required RAM 32 MB Required Free Hard Disk Space 40 M B MS DOS version 3 3 or greater Minimum Processor Speed 486 Processor Required RAM 4 MB Required Free Hard Disk Space 5 M B If you are printing photographs you must have atleast 100 MB free hard disk space If you are printing at 2400 x 1200 dpi you must have at least 400 MB free hard disk space 107 108 index a aligning print cartridges 62 alignment deskjet 920c series 102 deskjet 940c series 97 deskjet 948c series 92 automatic two sided printing Two Sided Printing Accessory 14 b banner paper 44 banner printing 44 Outtray up 11 banner printing problems 87 binding book 51 tablet 52 blank pages printing 84 book binding 51 builtin memory deskjet 920c series 101 deskjet 940c series 96 deskjet 948c series 91 business card printing 33 buttons Cancel 7 deskjet 920c seri
16. ansparency paper and push the In tray forward until it stops 29 printing transparencies 1 Open the file you want to print 2 Follow one of these paths to select your print options depending on the software program you are using e Click File gt Print then select Properties Or e Click File gt Print Setup then select Properties 0r e Click File gt Print gt Setup then select Properties The printer properties box appears with Setup Features and Advanced tab options 3 Select the Setup tab then choose the following Print Quality Normal or Best Paper Type Appropriate transparency paper Paper Size Appropriate size 4 Select the Features tab then choose the following Orientation Appropriate orientation Two Sided Printing Unchecked e Copies Up to 25 if the printer has a Fold Up tray up to 30 if the printer does not have a Fold Up tray 5 Select the Advanced tab if you wish to make optional adjustments to ink volume color drying time or print speed Low Memory Mode 6 Click OK to return to the Print or Print Setup screen 7 Click OK to print The printer waits for transparencies to dry before releasing them to the O ut tray printing guidelines For best results use hp inkjet transparency films 30 labels preparing to print I 2 3 Pull out the In tray Slide out both paper guides and remove all paper from the tray Fan the edges of the label sheets to separate them then
17. atically returns to its home position on the right side of the printer Print cartridges dry out if not stored in the home position 69 print cartridge part numbers W hen replacing print cartridges in your HP Deskjet printer buy print cartridges with the following part numbers Black HP 6615A Series or HP No 15 Tri Color HP C6578 Series or HP No 78 70 the hp deskjet toolbox The HP Deskjet Toolbox contains a number of useful tools that let you printa test page and clean align and check the estimated ink level in print cartridges If you have purchased the optional HP Two Sided Printing Accessory not available for all printers you can enable it from the Toolbox Use one of these methods to open the HP Deskjet Toolbox e Click Start gt Programs gt hp deskjet series gt hp deskjet series Toolbox 0r e Right click the TaskA gent and select Open Toolbox To find out more about HP Deskjet Toolbox utilities open the Toolbox pointto an option and click the right mouse button to display the What s This dialog box Click What s This for information about the tool selected 71 72 solve a problem printer lights are flashing e printer is not printing e printer is too slow problems with printouts 73 printer lights are flashing what the flashing lights indicate if the print cartridge status light is flashing if the resume light is flashing if the power light is flashing e i
18. black cartridge problem icon 3 tri color cartridge low ink icon 4 black cartridge low ink icon 5 cartridges OK icon 6 yellow indicator arrow 57 troubleshooting problems with the tri color or black print cartridge If the yellow arrow points to a print cartridge problem icon the print cartridge is either missing improperly installed defective or is the wrong print cartridge for the printer Perform the following tasks to correct the problem e Insert the proper print cartridge if one is missing The printer needs both a black print cartridge and a tri color print cartridge to operate e Remove and reinsert the print cartridge if both print cartridges are installed e Verify that the correct print cartridge is installed if there is still a problem e Replace the cartridges if the problem persists solving problems with low ink If the arrow points to the tri color or the black low ink icon replace the relevant print cartridge verifying that the problem is solved If the arrow points to the print cartridge OK icon both print cartridges are operational and the problem is solved See also replacing print cartridges print cartridge part numbers 58 replacing print cartridges Before buying replacement print cartridges verify the correct part numbers W hen a print cartridge is empty leave the empty print cartridge in the print cartridge cradle until itis replaced The printer requires both print cartridges t
19. d out when you print on legal paper The paper will extend over the edge of the tray For best results use hp products 23 envelopes Print a single envelope using the envelope slot or print multiple envelopes using the In tray printing a single envelope printing multiple envelopes printing a single envelope preparing to print 1 Place the envelope with the flap side on the left and facing up into the single envelope slot 2 Push the envelope forward until it stops 940c 920c If your software program includes an envelope printing feature do not follow these instructions Follow the instructions provided by the software program 1 Open the file you want to print 24 2 Follow one of these paths to select your print options depending on the software program you are using e Click File gt Print then select Properties or e Click File gt Print Setup then select Properties or e Click File gt Print gt Setup then select Properties The printer properties box appears with Setup Features and Advanced tab options 3 Select the Setup tab then choose the following Print Quality Normal Paper Type Plain Paper e Paper Size Appropriate envelope size 4 Select the Features tab then choose the following Orientation Appropriate envelope orientation Two Sided Printing Unchecked e Copies 1 5 Select the Advanced tab if you wish to printin grayscale or make optional adjustments t
20. dia handling In tray capacity Plain paper sheets Up to 100 Banners Up to 20 sheets Envelopes Up to 15 Greeting cards Up to 5 cards labels Up to 20 sheets of labels use only U S Letter or A4 sized sheets Photo paper Up to 20 sheets Index cards Up to 30 cards Transparencies Up to 25 Out tray capacity Draft Up to 35 sheets Normal Up to 50 sheets Best Up to 50 sheets media size Paper U S Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Executive 184 x 279 mm 7 25 x 10 5 in A4 210 x 297 mm A5 148 x 210 mm B54IS 182 x 257 mm User Defined W idth 77 to 216 mm 3 0 to 8 5 in Length 127 to 356 mm 5 0 to 14 in 93 Banner U S Letter 216 x 279 mm 8 5 x 11 in A4 210 x 297 mm Envelopes U S No 10 103 x 241 mm 4 12 x 9 5 in Invitation A2 111 x 146 mm 4 37 x 5 75 in DL220 x 110 mm C6 114 x 162 mm Index Greeting Cards 76 x 127 mm 3 x 5 in 102 x 152 mm 4 x 6 in 127 x 203 mm 5 x 8 in A6 Card 105 x 148 5 mm Hagaki 100 x 148 mm Labels U S Letter 216 x 279 mm 8 5 x 11 in A4 210 x 297 mm Transparencies U S Letter 216 x 279 mm 8 5 x 11 in A4 210 x 297 mm Photo with tear off tab 102 x 152 mm 4 x 6 in print cartridges Black HP 6615A Series or HP No 15 Tri Color HP C6578 Series or HP No 78 94 product specifications for hp deskjet 940c series printers hp deskjet 940cxi model no C6431A hp deskjet 940cse model no C
21. e low on ink If so one or both print cartridges may need to be replaced If ink streaks still appear on your printouts after cleaning the print cartridges and print cartridge cradle may need to be cleaned manually Only clean print cartridges when itis necessary Unnecessary cleaning wastes ink and shortens the life of the cartridge See also manually cleaning print cartridges replacing print cartridges 63 manually cleaning print cartridges If the printer is used in a dusty environment a small amount of debris may accumulate inside the case This debris can include dust hair carpet or clothing fibers W hen it gets on the print cartridges and cradle itcan cause ink streaks and smudges on printed pages Ink streaking is easily corrected by manually cleaning the cartridges and cradle gathering cleaning supplies You will need the following items to clean the print cartridges and cradle e Distilled or bottled water Tap water contains contaminants that damage print cartridges Cotton swabs or other soft lint free material that will not stick to the cartridges Be careful not to get ink on your hands or clothing as you clean preparing to clean Remove the print cartridges from the printer before cleaning 1 Verify that the O ut tray and Fold Up tray if installed on your printer are in the down position 2 Press the Power button to turn on the printer then raise the top cover The print cartridges move t
22. e printer properties box appears with Setup Features and Advanced tab options Select the Setup tab then choose the following Print Quality Best Paper Type The appropriate photo paper type Photo Paper Printing PhotoREt for best print speed and quality Or 2400 x 1200 dpi for source images greater than 600 dpi requires 400 MB or more hard disk space and takes longer to print e Paper Size Appropriate paper size Select the Features tab then choose the following e Orientation Appropriate orientation Two Sided Printing Unchecked e Copies Up to 20 Select the Advanced tab if you wish to make optional adjustments to color ink volume or ink drying time Click OK to return to the Print or Print Setup screen Click OK to print 37 printing guidelines e Photos must be in an electronic format before they can be printed You can use digital or scanned photos or have your local camera shop provide electronic files of the photos you want to print e Use the PhotoREt setting for most photo paper printing e If you have a parallel cable connection you may be able to increase photo printing speed by enabling Hardware ECP Extended Capabilities Port For best results use hp photo papers 38 greeting cards preparing to print Pull out the In tray Raise the O ut tray to the up position Slide out both paper guides and remove all paper from the tray Fan the edges of the greeting cards to separate them
23. ements 1 Verify the computer s RAM and processor speed See system requirements for more information 2 Close all unnecessary software programs Too many software programs may be running at the same time 3 Increase space on the hard drive If your computer has less than 100 MB available on the hard drive the printer processing time will be longer See your W indows manual for information on managing the computer s hard drive space printer software is outdated 1 Verify the printer driver being used 2 Log onto HP s Website to download the most recent software updates for your printer See the quick reference guide for W ebsite information 81 there are conflicting USB cable connections A printing conflict may occur when the printer and several other USB devices are attached to a hub There are two methods for solving the conflict e Attach the printer s USB cable directly to the computer instead of a hub Or e Keep the printer attached to a hub but do not use the other USB devices while printing complex documents graphics or photographs are printing Printing documents in Best mode and or printing documents that contain graphics or photographs slows down the printer You can speed up the process by performing the following steps 1 Follow one of these paths to open the printer properties box depending on your software program Click File gt Print then select Properties or e Click File gt Pr
24. en choose the following Print Quality Normal Paper Type Plain Paper e Paper Size Appropriate envelope size Select the Features tab then choose the following Orientation Appropriate envelope orientation Two Sided Printing Unchecked Copies Up t015 Select the Advanced tab if you wish to printin grayscale or make optional adjustments to ink volume color or print speed Low Memory Mode Click OK to return to the Print or Print Setup screen Click OK to print 27 printing guidelines e Never place more than 15 envelopes in the In tray at one time e Align the envelope edges before inserting them e Avoid using envelopes that have clasps or windows e Avoid using envelopes that are shiny or embossed envelopes with thick irregular or curled edges or envelopes that are wrinkled torn or otherwise damaged For best results use hp products 28 transparencies preparing to print I 2 3 Pull out the In tray Slide out both paper guides and remove all paper from the tray Fan the edges of the transparency sheets to separate them then align the edges Place up to 25 transparency sheets in the tray if the printer has a Fold Up tray Place up to 30 transparency sheets in the tray if the printer does not have a Fold Up tray M ake sure the rough side is down and the adhesive strip is toward the printer Push the transparencies forward until they stop Slide the paper guides snugly against the tr
25. en used with these labels For best results use hp products business cards index cards and other small media preparing to print 1 1 2 3 4 Pull out the In tray Raise the O ut tray to the up position Slide out both paper guides and remove all paper from the tray Align the edges of the cards or other small media Place up to 30 cards in the tray if the printer has a Fold Up tray Place up to 45 cards in the tray if the printer does not have a FoldUp tray Push the cards forward until they stop 6 Slide the paper length guides snugly against the edges of the cards 7 8 Push in the In tray Lower the O ut tray 33 printing business cards index cards and other small media 1 2 34 O pen the file you want to print Follow one of these paths to select your print options depending on the software program you are using e Click File gt Print then select Properties Or e Click File gt Print Setup then select Properties 0r Click File gt Print gt Setup then select Properties The printer properties box appears with Setup Features and Advanced tab options Select the Setup tab then choose the following Print Quality Normal or Best e Paper Type Appropriate paper type Paper Size Appropriate size View Custom Paper Sizes if the card size is not listed Select the Features tab then choose the following Orientation Appropriate orientation Two Sided Printing U
26. er automatically Follow the directions included with that product The HP Two Sided Printing Accessory cannot be used with all printers For best results use hp products 52 custom paper sizes preparing to print 1 Raise the O ut tray to the up position 2 Put the paper or other media you want to print into the In tray with the printable side down 3 Push the paper forward until it stops 4 Slide the paper guides snugly against the edges of the media and push in the In tray 5 Lower the O ut tray defining a custom paper size 1 Open the file you want to print 53 Follow one of these paths to select your print options depending on the software program you are using e Click File gt Print then select Properties or e Click File gt Print Setup then select Properties or e Click File gt Print gt Setup then select Properties The printer properties box appears with Setup Features and Advanced tab options Select the Setup tab then select User Defined Paper Size in the Paper Size option The User Defined Paper Size dialog box appears Select the width and length settings for your custom paper size Paper width must be between 77 and 215 mm 3 x 8 5 in Paper length must be between 127 and 356 mm 5 x 14 in Click OK to return to the Setup screen Click Apply then click OK to accept the new settings Click OK to print printing guidelines e If the paper you are using is smaller than 100
27. er or A4 47 4 Select the Features tab then choose the following e Orientation Mirror Image Two Sided Printing Unchecked Copies N umber of copies 5 Select the Advanced tab if you wish to make optional adjustments to ink volume color drying time or print speed Low Memory Mode 6 Click OK to return to the Print or Print Setup screen 7 Click OK to print printing guidelines W hen you printan iron on transfer with a mirrorimage the text and pictures are horizontally reversed from what appears on the computer screen For best results use hp iron on t shirt transfer paper 48 manual two sided printing preparing to print 1 2 3 4 Remove all paper from the O ut tray Pull out the In tray and load it with paper Slide the paper guides snugly against the edges of the paper Push in the In tray printing manually 1 O pen the file you want to print Verify that the document you are printing is at least two pages long Follow one of these paths to select your print options depending on the software program you are using Click File gt Print then select Properties Or e Click File gt Print Setup then select Properties Or e Click File gt Print gt Setup then select Properties The printer properties box appears with Setup Features and Advanced tab options Select the Setup tab then choose the following e Print Quality Appropriate print quality Paper Type Appropriate pa
28. es gt Release Notes to view this information If you continue to have problems contact HP Customer Care product specifications e product specifications for hp deskjet 948c series printers e product specifications for hp deskjet 940c series printers e product specifications for hp deskjet 920c series printers minimum printing margins e system requirements 89 product specifications for hp deskjet 948c series printers hp deskjet 948c model no C6431D black text print speed Draft 12 pages per minute mixed text with color graphics print speed Draft 10 pages per minute black truetype text resolution depending on paper type Draft 300 x 300 dpi Normal 600 x 600 dpi Best 600 x 600 dpi color resolution depending on paper type Draft 300 x 300 dpi PhotoREt Normal 600 x 600 dpi PhotoREt Best 600 x 600 dpi PhotoREt photo paper printing resolution PhotoREt 2400 x 1200 dpi print technology Drop on demand thermal inkjet printing software compatibility MS Windows compatible 95 98 Me 2000 and NT 4 0 MS DOS software programs duty cycle 2 000 pages per month 90 memory 2 MB builtin RAM buttons Lights Cancel Button Print Cartridge Status Light Resume Button and Light Power Button and Light i o interface Centronics Parallel IEEE 1284 Compliant with 1284 B receptacle Universal Serial Bus 1 1 compatible dimensions 440 mm wide x 196 mm high x 400 mm deep Fold Up tray down
29. es 101 deskjet 940c series 96 deskjet 948c series 91 Power 8 Resume 8 c cleaning print cartridge automatic 63 manual 64 cleaning printer case 67 color adjustments 19 color graphics deskjet920c series 100 deskjet940c series 95 deskjet 948c series 90 custom paper sizes 53 d damage to printer inserting print cartridges 61 refilling print cartridges 68 digital photos 38 dimensions deskjet920c series 101 deskjet940c series 96 deskjet948c series 91 duty cycle deskjet920c series 101 deskjet940c series 96 deskjet948c series 90 e envelope printing guidelines multiple envelopes 28 single envelope 25 multiple 26 single 24 single envelope slot 12 estimated ink level 71 Extended Capabilities Port ECP 86 printing complex documents 83 printing photos 38 f finding information 3 flashing lights 74 all lights flashing 76 Power light 76 Print Cartridge light 75 Resume light 75 troubleshooting 78 109 Fold Up tray paper trays 8 using 13 greeting card printing 39 h hard disk space 107 Hardware ECP 86 parallel cable connection 86 printing complex documents 83 printing photos 38 HP Deskjet printer features 2 HP Deskjet Toolbox aligning print cartridges 62 Configuration tab 83 enabling hardware ECP 83 opening 71 utilities 71 HP photo paper photo printing 37 photo printing problems 86 l In tray purpose 8 using 10 index card printing 33 information finding 3 ink level 71 ink streaks cleaning print ca
30. eskjet 948c series 93 paper sizes deskjet 920c series 103 deskjet 940c series 98 deskjet 948c series 93 power consumption deskjet 920c series 102 deskjet 940c series 97 deskjet 948c series 92 print cartridge cradle noise 67 voltage deskjet 920c series 102 deskjet 940c series 97 deskjet 948c series 92 weight deskjet 920c series 101 deskjet 940c series 96 deskjet 948c series 91 printer does not turn on 80 printer driver 18 printer features 7 printer maintenance HP Deskjet Toolbox 71 printer memory deskjet 920c series 101 deskjet 940c series 96 deskjet 948c series 91 printer not printing 77 printer properties box 18 opening from TaskA gent 15 printer software 18 printer status flashing lights 74 printer too slow 81 printing banners 44 guidelines 46 business cards 33 guidelines 35 custom paper sizes 53 envelopes multiple 26 multiple envelope guidelines 28 single 24 single envelope guidelines 25 greeting cards 39 guidelines 41 index cards 33 guidelines 35 iron on transfers 47 guidelines 48 labels 31 guidelines 31 32 legal paper 22 letter paper 20 manual two sided 49 guidelines 52 mirror image 48 photographs 36 guidelines 38 plain paper guidelines 22 posters 42 guidelines 43 small media 33 guidelines 35 transparencies 29 guidelines 30 W indows 95 98 Me 2000 NT 18 printing margins 105 printing speed increasing 38 PhotoREt 37 printing photos 86 printing test page 66 printout problems 84 q quick re
31. f all lights are flashing what the flashing lights indicate Flashing lights indicate the printer status 1 Print Cartridge Status light and symbol 2 Resume light and button 3 Power light and button 74 if the print cartridge status light is flashing the top cover is open Close the top cover there may be a problem with a print cartridge e Verify that the correct print cartridges are installed e Check if a print cartridge is low on ink or improperly installed See also print cartridge part numbers checking the print cartridge status if the resume light is flashing the printer may be out of paper 1 Place paper in the In tray 2 Press the Resume button on the front of the printer there may be a paper jam Follow these instructions to solve the problem the printer may be ready to print the second side of a two sided document 1 Follow the onscreen instructions for printing the second side These instructions appear when you manually print a two sided document 2 Press the Resume button See also manual two sided printing 75 if the power light is flashing the printer is preparing to print The light stops flashing when the printer has received all data if all lights are flashing the printer may need to be restarted 1 Press the Power button to turn off the printer then press the Power button to restart the printer Proceed to step 2 if the lights continue to flash 2 Press the
32. f printer 77 paper jams Resume light flashing 75 troubleshooting 79 paper sizes deskjet 920c series 103 deskjet 940c series 98 deskjet 948c series 93 paper trays 10 Fold Up tray 13 In tray 10 Outtray 11 Out tray extension 12 types 8 paper types deskjet 920c series 103 deskjet 940c series 98 deskjet 948c series 93 part of document missing 85 photo paper photo printing 37 photo printing problems 86 photo paper printing resolution deskjet 920c series 100 deskjet 940c series 95 deskjet 948c series 90 photo quality 2 photograph printing 36 PhotoREt deskjet 920c series 100 deskjet 940c series 95 deskjet 948c series 90 photo paper setting 38 photo printing problems 86 photo speed 37 photos printing incorrectly 86 poster printing 42 power consumption deskjet 920c series 102 deskjet 940c series 97 deskjet 948c series 92 print cartridge aligning 62 checking status 57 cleaning 71 automatic 63 manual 64 cleaning debris 64 copper contacts 61 defective 58 improper installation 58 ink nozzles 61 low ink Print Cartridge status icons 58 Print Cartridge Status light 56 maintaining 69 missing 58 part numbers 70 refilling 68 warranty exclusion 68 removing debris 65 replacing 59 correcting printout problems 84 status 57 status icons 57 storing 69 troubleshooting problems with 58 warning messages 16 when to clean 63 print cartridge cradle 59 cleaning 66 Print Cartridge Status icons 57 Print Cartridge Status light 56 verif
33. ference guide 3 quick start setup poster 3 r refilling print cartridge 68 release notes 3 restarting printer when to restart 76 S shortcuts TaskAgent 15 small media printing 33 software compatibility deskjet920c series 100 deskjet940c series 95 deskjet948c series 90 113 specifications print cartridges deskjet 920c series 104 deskjet 940c series 99 deskjet 948c series 94 system requirements 107 surge protector 8 symbols 5 system requirements 107 MS DOS 107 W indows 95 98 Me 107 Windows NT and 2000 107 t tablet binding 52 TaskA gent 14 TaskA gent shortcuts 15 TaskA gent turning off and on 15 taskbar icon 14 text resolution deskjet 920c series 100 deskjet 940c series 95 deskjet 948c series 90 Toolbox aligning print cartridges 62 enabling hardware ECP 83 opening 71 utilities 71 transparency printing 29 troubleshooting banner printing problems 87 blank pages printing 84 complex documents 82 document printing at angle 85 flashing lights printer not printing 78 what lights indicate 74 new print setting not shown 85 paper does not come out of printer 77 paper jams 79 part of document missing 85 photos printing incorrectly 86 print cartridges 84 printer does not turn on 80 114 printer not printing 77 printer too slow 81 printout problems 84 USB connection problems 82 two sided printing automatic 9 description 9 limitations 49 manual 9 how to print 49 printer properties box 19 Res
34. has a Fold Up tray Place up to 150 sheets of paper into the In tray if your printer does not have a Fold Up tray 5 Slide the paper width guide snugly against the stack of paper 6 Lower the O ut tray 20 printing on letter A4 paper 1 O pen the file you want to print Follow one of these paths to select your print options depending on the software program you are using Click File gt Print then select Properties or e Click File gt Print Setup then select Properties or e Click File gt Print gt Setup then select Properties The printer properties box appears with Setup Features and Advanced tab options Select the Setup tab then choose the following Print Quality Draft Normal or Best Paper Type Plain Paper Paper Size Letter or A4 Select the Features tab then choose the following Orientation Appropriate orientation Two Sided Printing Select if you wish to print manually on both sides of the paper If you have purchased the optional HP Two Sided Printing Accessory not available for all printer models two sided printing occurs automatically when this box is checked e Copies N umber of copies Select the Advanced tab if you wish to printin grayscale or make optional adjustments to ink volume color or print speed Low Memory Mode 21 printing guidelines Most plain photocopy paper can be used in your printer particularly paper thatis marked for use in inkjet printers To get
35. he Features tab e Orientation Appropriate orientation Poster Printing Deselect Poster Printing if appropriate 5 Click Apply gt OK to return to the Print or Print Setup screen 6 Click OK to reprint your document printout does not reflect new print settings The printer s default settings may differ from the software application s print settings Select the appropriate print settings within the software application 85 photos are not printing correctly 1 86 Confirm that the photo paper is placed in the In tray with the print side down Slide the paper forward until it stops Slide the paper guides snugly against the paper and push in the In tray Follow one of these paths to open the printer properties box depending on your software program e Click File gt Print then select Properties 0r e Click File gt Print Setup then select Properties Or e Click File gt Print gt Setup then select Properties Verify the following options in the Setup tab Print Quality Best e Paper Type Appropriate photo paper e Photo Paper Printing PhotoREt Using 2400 x 1200 dpi requires 400 MB or more hard disk space and takes longer to print Verify the following options in the Features tab Two Sided Printing Unchecked Copies No more than 20 M ake any necessary adjustments to color ink volume or ink drying time using the options in the Advanced tab Click Apply gt OK to return to the Print or Print Set
36. idges for optimum print quality See also aligning print cartridges print cartridge part numbers 61 aligning print cartridges After a print cartridge is replaced align the printcartridges to ensure the best possible print quality Alignment is performed from the HP Deskjet Toolbox 1 Open the HP Deskjet Toolbox using one of the following methods Click Start gt Programs gt hp deskjet series gt hp deskjet series Toolbox or e Right click the TaskA gent and select Open Toolbox 2 Click Align the Print Cartridges and follow the onscreen directions Two pages print during the alignment process You will be asked to examine printed patterns on each page to ensure that the alignment is successful See also replacing print cartridges 62 automatically cleaning print cartridges If your printed pages are missing lines or dots or if they contain ink streaks the print cartridges need to be cleaned Print cartridges are cleaned automatically using the following procedure 1 Open the HP Deskjet Toolbox 2 Select the Printer Services tab 3 Select Clean the Print Cartridges and follow the on screen directions J If you have questions about the cleaning feature point to the Clean the Print Cartridge option and click the right mouse button to display the What s This dialog box Click What s This for more information If your printouts are still missing lines or dots after cleaning a print cartridge may b
37. int Setup then select Properties or e Click File gt Print gt Setup then select Properties 2 Select the Advanced tab and select the Low Memory Mode option 3 Click OK to return to the Print or Print Setup screen 4 Click OK to print to print your document 82 If you have a parallel cable connection you may be able to increase photo printing speed by enabling Hardware ECP Extended Capabilities Port To do this 1 Open the HP Deskjet Toolbox using one of the following methods Click Start gt Programs gt hp deskjet series gt hp deskjet series Toolbox or e Right click the TaskA gent and select Open Toolbox 2 Click the Configuration tab and select Attempt to Use Hardware ECP 3 Click Apply 4 Print the photograph See also printing photographs If you continue to have problems contact HP Customer Care 83 problems with printouts blank pages print document is printed off center or at an angle e parts of the document are missing or are in the wrong place e printout does not reflect new print settings photos are not printing correctly banners are not printing correctly blank pages print The printer may process pages containing no text or images if One or both print cartridges is empty e The vinyl tape is not removed from the print cartridge e An incoming fax is being printed check the print cartridges 1 Raise the printer s top cover to view the Print Cartridge Status icons 2
38. introducing your hp deskjet printer Congratulations You have purchased an HP Deskjet printer that is equipped with several exciting features e Excellent photo quality through HP s PhotoREt Ill ColorSmart III printing technology e High resolution printing with 2400 x 1200 dpi color photo mode and 600 x 600 dpi black text mode e Print speeds up to 12 pages per minute for black text and up to 10 pages per minute for text and color graphics Print speeds vary with printer models HP Deskjet printers are designed to help you get the best results for your printing needs Read about these and other features in the following sections finding information quick help offers instructions for using your HP deskjet printer More help is available in other documents included with the printer The following list explains where you can find specific types of information The quick start setup poster explains how to set up your printer and install printer software The quick reference guide provides warranty information and explains how to troubleshoot installation problems This quick help guide tells you about printer features maintenance and specifications and explains how to print documents and solve problems that may occur as you print compatibility with your printer Read the Release N otes by The hp deskjet release notes explain hardware and software WO clicking Start gt Programs gt hp deskjet series gt release
39. mal mode Sound pressure level LpAm bystander positions 46 dB in normal mode alignment Vertical 058 mm mm 002 in in normal mode Skew 152 mm mm 006 in in on plain paper 254 mm mm 010 in in on hp transparency films media weight Paper U S Letter 60 to 90 g m 16 to 24 b Legal 75 to 90 g m 20 to 24 Ib Envelopes 75 to 90 g m 20 to 24 Ib Cards Up to 200 g m 110 Ib index max Banner paper 60 to 90 g m 16 to 24 Ib 102 media handling In tray capacity Plain paper sheets Up to 100 Banners Up to 20 sheets Envelopes Up to 15 Greeting cards Up to 5 cards labels Up to 20 sheets of labels use only U S Letter or A4 sized sheets Photo paper Up to 20 sheets Index cards Up to 30 cards Transparencies Up to 25 O ut tray capacity Draft Up to 35 sheets Normal Up to 50 sheets Best Up to 50 sheets media size Paper U S Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Executive 184 x 279 mm 7 25 x 10 5 in A4 210 x 297 mm A5 148 x 210 mm B54IS 182 x 257 mm User Defined W idth 77 to 216 mm 3 0 to 8 5 in Length 127 to 356 mm 5 0 to 14 in Banner U S Letter 216 x 279 mm 8 5 x 11 in A4 210 x 297 mm 103 Envelopes U S No 10 103 x 241 mm 4 12 x 9 5 in Invitation A2 111 x 146 mm 4 37 x 5 75 in DL220 x 110 mm C6 114 x 162 mm Index Greeting Cards 76 x 127 mm 3 x 5 in 102 x 152 mm 4 x 6 in 127 x 203 mm
40. nchecked e Copies Up to 30 if the printer has a Fold Up tray up to 45 if the printer does not have a Fold Up tray Select the Advanced tab if you wish to printin grayscale or make optional adjustments to ink volume color or print speed Low Memory Mode Click OK to return to the Print or Print Setup screen Click OK to print printing guidelines e If an out of paper message appears verify that the index cards or other small media are positioned properly in the In tray ifthe index cards or other small media are smaller than 100 x 148 mm 4 x 5 6 in do not use the In tray Use the printer s single envelope slot to load the media one card ata time For best results use hp products 35 photographs preparing to print I 2 3 Pull out the In tray Slide out both paper guides and remove all paper from the tray Fan the edges of the photo paper to separate them then align the photo paper edges Place up to 20 sheets of photo paper printable side down in the tray Slide the paper guides snugly against the edges of the photo paper and push in the tray printing photographs 1 36 O pen the file you want to print Follow one of these paths to select your print options depending on the software program you are using e Click File gt Print then select Properties 0r e Click File gt Print Setup then select Properties 0r e Click File gt Print gt Setup then select Properties Th
41. notes What s This help explains onscreen options in the printer WO software O pen W hat s This help by putting the cursor on an option and clicking the right mouse button Click Whats This to view more information about the selected option notices and acknowledgments hewlett packard company notices The information contained in this document is subject to change without notice HewlettPackard HP makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing performance or use of this material All rights reserved Reproduction adaptation or translation of this material is prohibited without prior written permission of Hewlett Packard except as allowed under copyright laws acknowledgments Microsoft MS MS DOS and W indows are registered trademarks of Microsoft Corporation TrueType is a U S trademark of Apple Computer Inc Adobe and Acrobat are trademarks of Adobe Systems Incorporated Copyright 2001 Hewlett Packard Company terms and conventions The following terms and word conventions are used in quick help terms HP Deskjet printers may be referred to as HP Deskjet or HP printers symbols The gt symbol guides you through a series of software steps For example
42. o ink volume color or print speed Low Memory Mode 6 Click OK to return to the Print or Print Setup screen 7 Click OK to print printing guidelines e Verify that the O ut tray is in the down position e Avoid using envelopes that have clasps or windows e Avoid using envelopes that are shiny or embossed envelopes with thick irregular or curled edges or envelopes that are wrinkled torn or otherwise damaged 25 printing multiple envelopes preparing to print 1 Pull out the In tray 2 Slide out both paper guides and remove all paper from the tray 3 Place no more than 15 envelopes with the flap side on the left and facing up in the tray 4 Push the envelopes forward until they stop 5 Slide the paper guides snugly against the edges of the envelopes then push the tray forward until it stops 920c printing the envelopes If your software program includes an envelope printing feature do not follow these instructions Follow the instructions provided by the software program 1 Open the file you want to print 26 Follow one of these paths to select your print options depending on the software program you are using e Click File gt Print then select Properties Or e Click File gt Print Setup then select Properties Or e Click File gt Print gt Setup then select Properties The printer properties box appears with Setup Features and Advanced tab options Select the Setup tab th
43. o operate Warning Keep both new and used print cartridges out of the reach of children To replace a print cartridge 1 Verify that the O ut tray is down If your printer has a Fold Up tray verify that it is down Press the Power button to turn on the printer O pen the top cover The cradle moves to the center of the printer Raise the cradle latch Lift the print cartridge out of the print cartridge cradle and discard it 59 1 Out tray in down position 2 press Power button 3 open top cover 4 raise cradle latch 5 lift out cartridge 6 Remove the replacement print cartridge from its packaging and carefully remove the protective vinyl tape Caution Do not touch the print cartridge ink nozzles or copper contacts Touching these parts will result in clogs ink failure and bad electrical connections Do not remove the copper strips They are required electrical contacts 1 black cartridge 2 color cartridge 3 ink nozzles 4 copper contacts do not touch or remove the copper contacts 5 protective vinyl tape remove only the protective vinyl tape 7 Insert the print cartridge firmly into the cradle Secure the cradle latch You hear a click when the latch is fully secured 8 Close the top cover If the Print Cartridge Status light continues to blink after installing a new print cartridge check the part number on the cartridge to verify that the correct cartridge is installed 9 Align the print cartr
44. o the center of the printer 3 Disconnect the power cord from the back of the printer 4 Remove the print cartridges and place them on a piece of paper with the ink nozzle plate facing up Do not leave the cartridges outside the printer for more than 30 minutes Caution Do not touch the print cartridge ink nozzles or copper contacts Do not remove the copper strips 64 cleaning the print cartridges and print cartridge cradle 1 Dip the end of a clean cotton swab into the distilled water and remove any excess water 2 Clean the face and edges of the first print cartridge with the swab as shown in the following illustration Do Not wipe the nozzle plate 1 nozzle plate 2 clean these areas 3 Inspect the face and edges of the print cartridge for fibers Repeat steps 1 and 2 above if fibers are still present 4 Repeat steps 1 through 3 for the other print cartridge 65 66 W ipe the underside of the print cartridge cradle walls using clean moistened cotton swabs Repeat this process until no ink residue appears on a clean swab 1 print cartridge cradle 2 cradle wall Reinsert the print cartridges and close the printer s top cover Reconnect the power cord to the back of the printer Print a test page from the HP Deskjet Toolbox by selecting the Printer Services tab and clicking Print a Test Page Repeat the cleaning procedure if smeared ink still appears on the printouts Cleaning the printer
45. per type Paper Size Appropriate paper size Two sided printing cannot be used with many papers including photo papers transparencies banner papers and iron on transfers 49 50 Select the Features tab then choose the following Orientation Appropriate orientation Two Sided Printing Check this box The Two Sided Printing Margin dialog box appears a Select the appropriate page content option then click OK to return to the Features screen b Select Book binding on the side or Tablet binding at the top c Deselect the Automatic option if you have installed the optional HP Two Sided Printing Accessory not available with all printer models Select the number of copies to print Select the Advanced tab if you wish to printin grayscale or make optional adjustments to ink volume color drying time or print speed Low Memory Mode Click Apply then OK to return to the Print or Print Setup screen Click OK to print Follow the instructions displayed on your screen when prompted to reload the paper 9 Click Continue when the paper is properly reloaded Book binding Tablet binding printing guidelines e The printer automatically prints odd numbered pages first O nce the odd numbered pages are printed a message appears prompting you to reload the paper so that the even numbered pages can be printed e If you have purchased the HP Two Sided Printing Accessory you can print both sides of the pap
46. pies Up to 20 Select the Advanced tab if you wish to make optional adjustments to ink volume color drying time or print speed Low Memory Mode Click OK to return to the Print or Print Setup screen Click OK to print 45 printing guidelines The Release N otes describe problems that may occur when you print banners using some software programs Click Start gt Programs gt hp deskjet series gt Release Notes to view this information For best results use hp products 46 iron on transfers preparing to print 1 2 3 Pull out the In tray Slide out both paper guides and remove all paper from the tray Fan the edges of the iron on transfer paper to separate them then align the edges Place the iron on transfer paper in the tray with the printable side down Slide the paper guides snugly against the transfer paper and push in the In tray printing iron on transfers 1 2 O pen the file you want to print Follow one of these paths to select your print options depending on the software program you are using Click File gt Print then select Properties Or e Click File gt Print Setup then select Properties Or e Click File gt Print gt Setup then select Properties The printer properties box appears with Setup Features and Advanced tab options Select the Setup tab then choose the following Print Quality Normal or Best e Paper type hp iron on t shirt transfers Paper Size Lett
47. quick help hp deskjet 948c 940c 920c series table of contents learning about your printer 0cceeeeee near aae l introducing your hp deskjet printer 00000005 2 finding information 5 525 be eee oes Va ee ewes oa ed eke 8 3 notices and acknowledgments 00 e eee aaes 4 terms and conventions 2 25 G4225442 shad eee aw ee eeeeee ewes 5 learning about printer features nuana 7 USING paper TaAyS scoa va ee ade ead wens eRe nG ee ease Rows es 10 using the taskagent cok ak She edo owed ees eee de ale ee aS 14 printing on paper and other media 000002 17 printing with your hp deskjet printer sasaaa aaa 18 plain papet o46 seeeeees oe Seve bese eta doe oe See ee 20 envelopes ck ah ba yiee ee Bide be bet ah eS 4h be eee k iiad 24 tansparencieS ars ce creeks ease ate ai rat gs Be Eee a ene a ge 29 VCS cab kc 0 oe oa eeg heehee asd oes wae Cee Ree od 31 business cards index cards and other small media 33 photographs 2645tedkeka Vesa taspira eee eed baked weeks 36 greeting cardS 23 2 lt 5 624248 ea ogea hang bates ee Bee oc 39 POSITS i ae Se sins binning Se et oe a Ate aah a et Seo ee 42 DANNES aea ae 24 anaa a e bE R ER GSS Aw Se EEE ER HRD RD 44 WONO ransferase ceia 4822 2SH5 ve taue nen che stee saws 47 manual two sided printing cece ee eee 49 CUS paper Sites e ety ee a Sse eee eae ee 53 product maintenance 00ccec eee e eee es DD print cartridge status light n
48. ridge can leak onto the electrical components in the printer This can cause severe printer damage resulting in downtime and repair costs Caution Damage that results from modifying or refilling HP print cartridges is specifically excluded from the HP printer s warranty coverage To get the best performance from your printer use only genuine factory filled HP print cartridges See also print cartridge part numbers 68 maintaining print cartridges The following tips will help maintain HP printcartridges and ensure consistent print quality Keep all print cartridges in their sealed packages until they are needed Print cartridges should be stored at room temperature 60 78 degrees F or 15 6 26 6 degrees C If print cartridges have been removed from their sealed packages and not used store the cartridges in an airtight plastic container Store print cartridges with the nozzle side up Do not allow anything to touch the nozzles If the vinyl tape has been removed from the print cartridge do not attempt to reattach it Reattaching the tape will damage the print cartridge Once print cartridges are installed in the printer leave them in the print cartridge cradle unless they are being manually cleaned This prevents ink from evaporating or clogging the print cartridges Caution Do not unplug the printer until printing is complete and the printer is turned off O nce printing is complete the print cartridge cradle autom
49. ridge warning messages 4 Click Close in the top right corner of the Toolbox to exit The W arning Information button and W arning Information tab only appear when there are warning messages See also the hp deskjet toolbox checking print cartridge status replacing print cartridges 16 printing on paper and other media printing with your hp deskjet printer e plain paper e envelopes e transparencies e labels business cards index cards and other small media e photographs greeting cards e posters banners e iron on transfers e manual two sided printing e custom paper sizes 17 printing with your hp deskjet printer opening the printer properties dialog box The printer is controlled by software installed on the computer The printer software also called a printer driver provides a dialog box to communicate with the printer In the printer properties box you can select options such as paper size and type page orientation and color settings O pen the printer properties box in one of the following ways From the TaskAgent by double clicking the TaskAgent icon on the W indows taskbar From the File menu in the software program you are using Follow one of these paths to open the printer properties box depending on your software program Click File gt Print then select Properties Or Click File gt Print Setup then select Properties Or Click File gt Print gt Set
50. rtridges cleaning supplies 63 correcting 64 iron on transfer printing 47 l label printing 31 legal paper 22 letter paper printing 20 110 lights deskjet920c series 101 deskjet940c series 96 deskjet 948c series 91 flashing troubleshooting 78 what they indicate 74 Power 8 Print Cartridge Status checking cartridge status 57 purpose 8 verifying correct cartridge 61 when light flashes 56 Resume 8 Low Memory Mode 82 printer properties box 19 m manual two sided printing how to print 49 margins 105 banners 106 cards 105 envelopes 105 paper 105 photo paper with tear off tab 106 postcards 105 media sizes deskjet 920c series 103 deskjet 940c series 98 deskjet 948c series 93 media weight deskjet 920c series 102 deskjet 940c series 97 deskjet 948c series 92 memory deskjet 920c series 101 deskjet 940c series 96 deskjet 948c series 91 minimum printing margins 105 mirror image 48 missing lines or dots 63 mouse icon 6 multiple envelopes 26 n noise emissions deskjet 920c series 102 deskjet 940c series 97 deskjet 948c series 92 note icon 6 0 operating environment deskjet 920c series 101 deskjet 940c series 96 deskjet 948c series 91 O ut tray purpose 8 using 11 Out tray extension 12 p page orientation 19 paper alignment deskjet 920c series 102 deskjet 940c series 97 deskjet 948c series 92 paper capacity deskjet 920c series 102 deskjet 940c series 97 deskjet 948c series 92 paper does not come out o
51. s an error writing to lt name of usb port gt is displayed If the printer is connected to a USB hub along with several other USB devices itmay not be receiving correct data Connect the printer directly to the USB port on your computer paper jams occur 1 Remove the paper from the In and O ut trays 2 Press the Resume button on the front of the printer 3 If you are printing labels verify thata label did not become detached from the label sheet while passing through the printer If the paper jam is not cleared 1 Open the Rear Access Door by turning the latch counterclockwise and removing the door 79 2 Remove the paper jam then replace the Rear Access Door 3 Reload paper into the In tray 4 Press the Resume button 5 Print the document printer does not turn on The printer may have drawn too much power 1 Disconnect the power cord from the printer 2 Wait approximately 10 seconds 3 Reconnect the power cord to the printer Press the Power button to turn on the printer If you continue to have problems contact HP Customer Care 80 printer is too slow The print speed and overall performance of the printer can be affected by several variables e computer does not meet system requirements printer software is outdated e there are conflicting USB cable connections e complex documents graphics or photographs are printing computer does not meet system requir
52. s paper or other media to be printed 1 Out tray 2 In tray pushed in Pull out the In tray to load paper and other media Keep the In tray pulled out when you print on legal paper 1 In tray pulled out You can print different sizes of media by sliding the paper guides in and out 1 paper width guide 2 In tray pulled out 3 paper length guide out tray The position of the O ut tray can be changed for different printing needs Outtray up Place the tray in the up position for easy loading of paper into the In tray The O ut tray must remain in the up position to print banners 1 Out tray up 11 Outtray down Leave the tray in the down position for most types of printing and single envelope printing Out tray extension N ot available in all printer models Pull the O ut tray extension out when printing a large number of pages Also extend the tray when you are printing in draft mode to prevent the paper from falling out of the tray W hen the print job finishes push the tray extension back into its storage slot Do not use the O ut tray extension with legal sized paper It may cause a paper jam 1 single envelope slot 2 Out tray down 3 Out tray extension See also rinting on paper and other media 12 fold up tray Your printer may have a Fold Up tray that contains the In and O ut trays The Fold Up tray must always be lowered to print or to access the print cartridges 1 Fold Up
53. to 140 degrees F 40 to 60 degrees C 96 power consumption 2 watts maximum when off 4 watts average non printing 40 watts average when printing power requirements Input Voltage 100 to 240 Vac 10 Input Frequency 50 60 Hz 3 Hz Accommodates the worldwide range of ac line voltages and frequencies declared noise emissions in accordance with ISO 9296 Sound power level LW Ad 1B 10 dB 5 9 dB in normal mode Sound pressure level LpAm bystander positions 46 dB in normal mode alignment Vertical 058 mm mm 002 in in normal mode Skew 152 mm mm 006 in in on plain paper 254 mm mm 010 in in on hp transparency films media weight Paper U S Letter 60 to 90 g m 16 to 24 b Legal 75 to 90 g m 20 to 24 Ib Envelopes 75 to 90 g m 20 to 24 Ib Cards Up to 200 g m 110 Ib index max Banner paper 60 to 90 g m 16 to 24 Ib 97 media handling In tray capacity Plain paper sheets Up to 150 Banners Up to 20 sheets Envelopes Up to 15 Greeting cards Up to 5 cards labels Up to 20 sheets of labels use only U S Letter or A4 sized sheets Photo paper Up to 20 sheets Index cards Up to 45 cards Transparencies Up to 30 Out tray capacity Draft Up to 35 sheets Normal Up to 50 sheets Best Up to 50 sheets media size Paper U S Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Executive 184 x 279 mm 7 25 x 10 5 in A4 210 x 297 mm
54. to print printing guidelines Trim the edges on the sheets and tape the sheets together after printing 43 banners preparing to print 1 Pull out the In tray 2 Slide out both paper guides and remove all paper from the tray 3 Raise the O ut tray 4 Select up to 20 sheets of banner paper Remove and discard any perforated strips 5 Place the banner paper in the In tray with the unattached edge of the paper facing the printer 6 Slide the paper guides snugly against the banner paper 7 Push in the In tray Leave the O ut tray up printing banners 1 Open the file you want to print 44 Follow one of these paths to select your print options depending on the software program you are using e Click File gt Print then select Properties or e Click File gt Print Setup then select Properties or e Click File gt Print gt Setup then select Properties The printer properties box appears with Setup Features and Advanced tab options Select the Setup tab then choose the following Banner Printing Select this box e Paper Type hp banner paper Print Quality Normal Paper Size Banner A4 210 x 297 mm or Banner Letter 8 5 x 11 in W hen you select Banner Printing the paper type is set to hp banner paper and the paper size is set to Banner automatically Select the Features tab then choose the following e Orientation Appropriate orientation Two Sided Printing Unchecked Co
55. tray up 2 Fold Up tray down 13 using the taskagent The TaskA gent allows you to determine the status of the print cartridges and to change settings such as default print quality Itis located on the W indows taskbar SSS d My Computer A My Documents gt a a of Recycle Bin Astart MAd 9 31AM 1 TaskAgent changing print quality You can quickly change the resolution of printed output using the TaskA gent 1 Click the TaskAgent icon on the W indows taskbar The Default Print Settings dialog box appears It allows you to change the default print quality and to turn on automatic two sided printing if you have purchased the optional HP Two Sided Printing Accessory This accessory is not available for all printer models 14 2 Select from the following options Print Quality Draft Normal or Best Automatic Two Sided Printing If appropriate 3 Click outside the Default Print Settings box A dialog box appears stating that the new setting will be used every time you print If you don t want to see this dialog box again select Don t show me this message again 4 Click OK to change the default print setting opening the printer properties dialog box You can also use the TaskAgent to access the printer properties dialog box In this box you can select properties such as paper size and type page orientation and color brightness Double licking the TaskAgent opens the printer properties box
56. ume light flashing 75 with letter A4 paper 21 Two Sided Printing Accessory directions for use 52 enabling from HP Toolbox 71 enabling from TaskAgent 15 printers used with 9 u USB connection problems 82 wW warning messages 5 warnings print cartridge 16 warnings icon 5 W hat s This help feature 3 locating 6
57. up then select Properties 18 changing printer properties settings The printer properties box contains Setup Features and Advanced tab options e Use the Setup tab to choose print quality paper type paper size and banner printing You can also scale the size of the printed document so that it fits on the paper in your printer e Use the Features tab to select page orientation number of copies multiple pages per sheet and poster printing You can also choose to preview the printed document print in reverse order last page first and set two sided printing from this tab e Use the Advanced tab to make color and contrast adjustments and to choose options for ink volume ink drying time and print speed Low Memory Mode saving changes W hen you change print settings click Apply then click OK to save your changes If you do not change any settings click Cancel to return to your document point to an option and click the right mouse button to display the What s This dialog box Select What s This to view more information about the selected option l To find more information about the options in the printer properties box 19 plain paper e letter A4 paper legal paper letter A4 paper preparing to print 1 Raise the Out tray and pull out the In tray 2 Slide out both paper guides 3 Insert a stack of paper into the In tray 4 Place up to 100 sheets of paper into the In tray if your printer
58. up screen Click OK to reprint the photo If your photos print very slowly you may be able to increase photo printing speed by enabling Hardware ECP Extended Capabilities Port in the HP Deskjet Toolbox This solution only applies to printers with a parallel cable connection banners are not printing correctly 1 Verify that the O ut tray is in the up position The O ut tray must remain up while you print the banner Put the banner paper in the In tray so that the unattached edge is at the top of the stack Insert the first edge of the banner paper into the In tray until it stops Confirm that the In tray is pushed in Follow one of these paths to open the printer properties box depending on your software program e Click File gt Print then select Properties Or e Click File gt Print Setup then select Properties 0r e Click File gt Print gt Setup then select Properties Select the Setup tab e Confirm that Banner Printing is checked e Verify that either Banner Letter 8 5 x 11 in or Banner A4 210 x 297 mm is selected as the paper size 87 6 7 8 88 Click Apply gt OK to return to the Print or Print Setup screen Click OK to print the banner Verify that the printer software is operating correctly if gaps appear on the ends of the sheets when printing The Release N otes describe banner printing problems using specific software programs Click Start gt Programs gt hp deskjet seri
59. ve the Print Cartridge Status symbol flashes when a print cartridge is low on ink or incorrectly installed See also print cartridge status light resume button and light The light above the Resume button flashes when an action is required such as loading paper or clearing a paper jam W hen the problem is fixed press the Resume button to continue printing power button and light The Power button turns the printer on and off It takes approximately five seconds for the printer to turn on after you press the Power button The green light above the Power button flashes when printing is in progress Caution Always use the Power button on the front of the printer to turn the printer on and off Using a power strip surge protector or a wall mounted switch to turn the printer on and off may cause premature printer failure paper trays The printer has an In tray and an O ut tray Paper or other media is placed in the In tray for printing Printed pages are deposited in the O ut tray The printer may have a Fold Up tray that contains the In and O ut trays See also in tray out tray fold up tray two sided printing The printer has a Manual Two Sided Printing feature so that you can print both sides of a page An optional Two Sided Printing Accessory can be purchased for automatic two sided printing with 948c and 940c series printers See also manual two sided printing using paper trays In tray The In tray hold
60. with paper or 250 mm deep Fold Up tray up 17 34 in wide x 7 72 in high x 15 76 in deep Fold Up Tray down with paper or 9 85 in deep Fold Up tray up weight 5 72 kg 12 6 lb without print cartridges operating environment Maximum operating conditions Temperature 41 to 104 degrees F 5 to 40 degrees C Humidity 15 to 80 percent RH non condensing Recommended operating conditions for best print quality Temperature 59 to 95 degrees F or 15 to 35 degrees C Humidity 20 to 80 percent RH non condensing Storage conditions Temperature 40 to 140 degrees F 40 to 60 degrees C 91 power consumption 2 watts maximum when off 4 watts average non printing 40 watts average when printing power requirements Input Voltage 100 to 240 Vac 10 Input Frequency 50 60 Hz 3 Hz Accommodates the worldwide range of ac line voltages and frequencies declared noise emissions in accordance with ISO 9296 Sound power level LW Ad 1B 10 dB 5 9 dB in normal mode Sound pressure level LpAm bystander positions 46 dB in normal mode alignment Vertical 058 mm mm 002 in in normal mode Skew 152 mm mm 006 in in on plain paper 254 mm mm 010 in in on hp transparency films media weight Paper U S Letter 60 to 90 g m 16 to 24 b Legal 75 to 90 g m 20 to 24 Ib Envelopes 75 to 90 g m 20 to 24 Ib Cards Up to 200 g m 110 Ib index max Banner paper 60 to 90 g m 16 to 24 Ib 92 me
61. x 148 mm 4 x 5 6 in do not use the In tray Use the printer s single envelope slot to load the paper or other media one sheet at a time e Custom paper sizes cannot be used when you select poster or banner printing See also printing posters printing banners 54 product maintenance print cartridge status light replacing print cartridges aligning print cartridges automatically cleaning print cartridges manually cleaning print cartridges cleaning the printer refilling print cartridges maintaining print cartridges print cartridge part numbers the hp deskjet toolbox 55 print cartridge status light understanding the print cartridge status light The Print Cartridge Status light flashes when one or both of the print cartridges are low on ink improperly installed or malfunctioning This light also flashes if the wrong print cartridge type is used 1 Print Cartridge Status light If the ink level is low in a print cartridge the Print Cartridge Status light stops flashing when the printer s top cover is opened If the problem is not related to low ink the light continues to flash after the cover is opened 56 checking the print cartridge status O pen the printer s top cover when the Print Cartridge Status light flashes The yellow arrow on the print cartridge cradle points to one of five Print Cartridge Status icons revealing the exact nature of the problem 1 tri color cartridge problem icon 2
62. ying correct cartridge 61 print properties 87 print quality 15 print settings changing 15 default 14 default print settings box 15 print speed black text deskjet 920c series 100 deskjet 940c series 95 deskjet 948c series 90 deskjet 920c series 100 deskjet 940c series 95 deskjet 948c series 90 mixed text with color graphics deskjet 920c series 100 deskjet 940c series 95 deskjet 948c series 90 printer very slow 81 print technology deskjet 920c series 100 deskjet 940c series 95 deskjet 948c series 90 printer cleaning cartridges 64 cleaning case 67 damage to 68 dimensions deskjet 920c series 101 deskjet 940c series 96 deskjet 948c series 91 112 I O interface deskjet 920c series 101 deskjet 940c series 96 deskjet 948c series 91 media sizes deskjet 920c series 103 deskjet 940c series 98 deskjet 948c series 93 media types deskjet 920c series 103 deskjet 940c series 98 deskjet 948c series 93 media weight deskjet 920c series 102 deskjet 940c series 97 deskjet 948c series 92 minimum printing margins 105 noise emissions deskjet 920c series 102 deskjet 940c series 97 deskjet 948c series 92 operating conditions deskjet 920c series 101 deskjet 940c series 96 deskjet 948c series 91 operating environment deskjet 920c series 101 deskjet 940c series 96 deskjet 948c series 91 paper alignment deskjet 920c series 102 deskjet 940c series 97 deskjet 948c series 92 paper capacity deskjet 920c series 103 deskjet 940c series 98 d

Apple HP DeskJet 920c InkJet Printer

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