Home

HP DeskJet 712c InkJet Printer

1. IF you re still having problems with the installation Try the installation process again If you still have problems call an authorized HP dealer or call your HP Customer Care service technician For the phone number nearest you see page 45 in the user s guide 14 IF you are installing printer software close all software programs except the HP DeskJet installer When all software programs are closed only Program Manager appears Additional information about installing your printer software Closing software programs In Windows 3 1x While holding down ALT press TAB to locate an open software program 2 When you locate an open software program release both keys 3 Click File and then click Exit 4 Repeat steps 1 through 3 for each open software program In Windows 95 Windows 98 and Windows NT 4 0 1 Right click the software program on the taskbar and click Close 2 Repeat step 1 for each open software program Setting your printer as the default To set your printer as the default in Windows NT 4 0 Click Start on the taskbar click Settings and then click Printers 2 Right click the HP DeskJet 710C Series Printericon and choose Set As Default Communications test and two way communications The printer software tests the communication between your computer and your printer and tells you if you have two way communication Two way communication allows your printer and computer to communicate an
2. x How Do Troubleshooting Printer Services Help Me Fix My Printer es This troubleshooting guide will step you through the process of solving a printing problem Print quality is poor example ink streaking Placement on the page is wrong Something on the page is missing or incorrect No page came out of the printer blank page came out Having problems printing a banner fal LJ Ej mj Ei mi Ei Printer lights are blinking EA ikaro E Troubleshooting Placement on the page is wrong What s wrong Colors do not seem to line up properly with each other Entire printout is slanted or skewed Text or graphics are cut off at the edges of page EJ Packana Ej Troubleshooting Wrong orientation Possible causes a Wrong page orientation setting Click here El for instructions on changing print settings Wrong paper size selected The Paper Size setting in the HP Print Settings dialog box may not match the size of paper you are using Click here El for more information None of the above solutions worked Click here El if none of these suggestions worked GB Packana EJ Click the Troubleshooting Tab Click the appropriate category The following pages include an overview of common problems in each category EJ What seems to be the problem Si Explore the possibilities What if Fa No page came out of the printer Be patient Complex documents such as c
3. 12 24 5 10 20 6 12 24 6 12 24 6 12 24 6 12 24 PC Latvian Russian PC Lithuanian Russian PC Lithuanian CP 772 Point Sizes 5 6 7 8 10 12 14 5 6 7 8 10 12 14 5 6 7 8 10 12 14 5 6 10 12 Point Sizes Pitches 6 12 24 5 10 16 67 20 6 12 24 5 10 20 6 12 24 6 12 24 6 12 24 6 12 24 Pitches 10 12 Ordering supplies and accessories DE _ Parts HP Reorder Supplies Accessories Number HP IEEE 1284 Compliant Parallel Interface Cable with one 1284 A connector for the computer port and one 1284 B connector for the printer port 2 meter length C2950A 3 meter length C2951A Power Adapter worldwide C6409 60014 Power Cords U S Canada Brazil Latin 8120 8330 America Saudi Arabia Japan 8120 8336 U K Singapore Malaysia 8120 8341 Middle East Hong Kong South Africa 8120 8347 India 8120 8345 Australia Argentina 8120 8337 China Taiwan Philippines 8120 8346 Korea 8120 8339 Europe Jordan Lebanon 8120 8340 North Africa Israel Russia Baltic countries Thailand Indonesia Caribbean Latin America Print Cartridge Black print cartridge 51645A or 51645G Color print cartridge C1823A Eoo MO aO E HP Reorder Parts Supplies Accessories Paper HP Banner Paper U S letter 100 sheets 210 x 297 mm 100 sheets HP Premium Inkjet Transparency Film U S letter 50 sheets U S letter 20 sheets European A4 50 sheets European A4 20 sheets HP Premium Inkjet Rapid Dry T
4. D F Netherlands 0 33 450 1808 Fax O 33 456 0891 Hewlett Packard Nederland B V Parts Direct Service Basicweg 10 3821 BR AMERSFOORT Norway 22735926 Fax 22735611 Hewlett Packard Norge A S Express Support Drammensveien 169 171 0212 Oslo Spain 1 6 3114 81 Fax 1 6 3112 74 Hewlett Packard Espanola S A Departamento de Venta de Piezas Ctra N VI Km 16 500 28230 LAS ROZAS Madrid Sweden 8 4442239 Fax 8 4442116 Hewlett Packard Sverige AB Skalholtsgatan 9 Box 19 164 93 KISTA Switzerland 056 279 286 Fax 056 279 280 Elbatex Datentechnik AG Schwimmbastrasse 45 5430 WETTINGEN United Kingdom 44 1765 690061 Fax 44 1765 690731 Express Terminals 47 Allhallowgate Ripon North Yorkshire 44 181 568 7100 Fax 44 181 568 7044 Parts First Riverside Works Isleworth Middlesex TW7 7BY 44 1734 521587 Fax 44 1734 521712 Westcoast 28 30 Richfield Avenue Reading Berkshire RGI 8BJ United States 800 227 8164 Venezuela 58 2 239 4244 4133 Fax 58 2 207 8014 Hewlett Packard de Venezuela C A Tercera Transversal de Los Ruices Norte Edificio Segre Caracas 1071 Venezuela Apartado Postal 50933 Caracas 1050 Elsewhere in the world m Hewlett Packard Company Intercontinental Headquarters 3495 Deer Creek Road Palo Alto CA 94304 U S A Regulatory Notices FCC statement USA The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notic
5. Eliminating ink streaks Customers using HP DeskJet printers in dusty environments t labore qusft v might occasionally experience ink streaks because of a dkitft Ghocknc small accumulation of debris inside the printer This debris can include dust hair carpet or clothing fibers Ink streaking is easily prevented or corrected by cleaning two areas of the printer the print cartridges and the print cartridge cradle Materials you will need to clean your printer Before you begin make sure you have the following materials available m Cotton swabs or any soft material that will not come apart or leave fibers for example a piece of clean cotton cloth m Distilled filtered or bottled water tap water might contain contaminants that can damage the print cartridges m Scrap paper or paper towels to set the print cartridges on while you are working CAUTION Be careful not to get ink on your hands or clothing Steps to clean your printer EM Remove the print cartridges a Turn the printer on and Lift the printer s top cover The print cartridges move to the center of the printer b After the print cartridges have moved to the center of the printer unplug the power cord from the back of the printer c Remove the print cartridges and place them on their sides on a scrap piece of paper WARNING Keep new and used print cartridges out of the reach of children CAUTION Once you ve removed the print cartridges make sure
6. S scanning pictures 21 serif fonts 23 settings print See print settings single envelopes 26 single envelope slot 26 size media 58 paper 2 specifications 57 smeared ink 17 43 smoothness of paper 2 software printer 8 45 software compatibility 48 57 special purpose fonts 23 specifications 57 58 speed printing 42 57 splotchy printouts 6 43 statements business 14 streaking ink 54 stuck paper See paper jams supplies and accessories ordering 60 support customer 45 switch banner 36 43 symbol sets 58 available 58 system requirements 48 T Tablet option 16 taskbar Windows 1 technical support 45 testing printer cable 44 text about 23 textured paper 2 3 Toolbox See HP Toolbox transfers iron on 39 transparencies adhesive strip 32 choosing types to use 31 print quality 31 print settings 31 printing 31 32 problems 32 writingon 32 tray OUT 58 troubleshooting 40 46 banners 37 43 communications 7 during printing 6 envelopes 27 general instructions for 7 40 margins 42 43 misaligned inks 42 online 40 paper ejection 6 paper types to avoid 3 poor print quality 49 print cartridges 6 42 43 See also paper jams splotchy 6 Windows NT 4 0 48 Troubleshooting tab HP Toolbox 12 TrueType fonts 24 t shirts iron on transfers 39 two sided printing 9 10 16 paperfor 2 problems 16 17 two way communications Typelfonts 24 types of paper 2 7 43 44 U uneven printing printouts 6 uninstalling so
7. U S Letter 8 5 x Tl in 0 25 in 0 46 in US letter banner 8 5 x T1 in 0 25 in 0 00 in U S legal 8 5 x 14 in 0 25 in 0 46 in A4 size 210 x 297 mm 3 2 mm 11 7 mm A4 banner 210 x 297 mm 3 2 mm 0 00 mm A5 size 148 x 210 mm 3 2 mm 11 7 mm B5 size 182 x 257 mm 3 2 mm 11 7 mm Executive 7 25 x 10 5 in 0 25 in 0 46 in U S cards 4 x 6 in 0 125 in 0 46 in U S cards 3 x 5 in 0 125 in 0 46 in U S cards 5 x 8 in 0 125 in 0 46 in A6 cards 105 x 148 mm 3 2 mm 11 7 mm Hagaki postcards 100 x148mm 3 2 mm 11 7 mm Note The top margin is 1 mm 0 04 in for all paper sizes except for banner paper Left Right Envelope Size Margin Margin U S No 10 4 12 x 9 5 in 0 04 in 0 46 in DL 220 x 110 mm 1 mm 11 7 mm C6 114 x 162 mm Imm 11 7 mm Note The top and bottom margins are 3 2 mm 0 125 in for all envelope sizes NoTE DOS margins can vary See the manual for the specific DOS program for more information Specifications Printers HP DeskJet 710C printer model number C5894A HP DeskJet 712C printer model number C5894B Print technology Drop on demand thermal inkjet printing Black print speed EconoFast 6 pages per minute Normal mode A pages per minute Best mode A pages per minute Color print speed mixed text and graphics EconoFast 3 pages per minute Normal mode 1 pages per minute Best mode 0 5 pages per minute Color print speed full page color EconoFast 1 pages per minute Normal mode 0 3 pages per minute Best mo
8. about your printer User Forums You can get friendly help from knowledgeable users and system operators in the HP Customer Care Web site CompuServe Go HPPER and America Online keyword HP user forums In the user forums you can leave your question and check back later For ideas and solutions suggested by other users You can read through old messages left by other users to see if anyone else has had a problem similar to yours and has provided the solution online HP Customer Care Web Site IF you have access to the Internet you can check out the HP Customer Care Web site at http www hp com go support for the latest support documentation software and news from HP Printer Software Printer software also referred to as a printer driver allows your printer to talk with your computer HP provides printer software and software upgrades for Windows and Windows NT 4 0 For DOS printer software contact the manufacturer of your software program You have several options for getting software m Download the driver by accessing the HP Customer Care Web site CompuServe or America Online m If you are in the U S setting up your printer for the first time and do not have a CD ROM drive you can order the software on 3 1 2 disks by calling the toll free phone number listed on the printer software CD case Disks will be delivered to you the next day for no charge m If you are in the U S and need a software upgrade you can order b
9. and you are within your printer s hardware warranty period your phone charges will be reversed CHAPTER System Requirements Print cartridges Uninstalling the Software Printing from DOS Minimum Printing Margins Specifications Additional Symbol Sets amp Fonts Ordering Supplies amp Accessories Ordering Information Regulatory Notices Warranty Statement More About Your Printer ntil now we ve been talking about the what where and how of your printer IF you re ready for some simple facts about the printer and printer supplies here they are System Requirements m Microsoft Windows 3 1x Windows 95 Windows 98 or Windows NT 4 0 m System Requirements Windows 3 1x Windows 95 and Windows 98 80486 66 MHz CPU e Pentium CPU 8 MB of RAM 16 Recommended 16 MB of RAM 32 Recommended m Allows MS DOS printing through Windows 3 1x Windows 95 and Windows 98 m Network printing not supported Windows NT 4 0 NOTE The HP DeskJet 710C Series printer is a personal printer for Windows A Word about Windows NT 4 0 At the time of publication these features were not available in the Windows NT 4 0 environment m Bidirectional communications m Printing from MS DOS Print cartridges To get the best performance from your printer Hewlett Packard recommends using only genuine HP supplies in HP inkjet printers including only HP print cartridges Damage resulting fr
10. b Software interfacing media parts or supplies not provided or supported by HP or c Operation outside the product s specifications For HP printer products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of anon HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage IF HP receives during the applicable warranty period notice of a defect in any software media or ink cartridge product which is covered by HP s warranty HP shall replace the defective product IF HP receives during the applicable warranty period notice of a defect in any hardware product which is covered by HP s war ranty HP shall either repair or replace the defective product at HP s option IF HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced HP s limited war
11. mirrored from what you see on your computer screen The original The flipped document ET Load the paper in the IN drawer IF you re printing on transparencies see page 31 IF you re printing on iron on transfers see page 39 EA In the HP print settings box click the Features tab and then click Flip Horizontal See page 9 to find out how to get to the HP print settings box HP DeskJet 710C Series 27 x Setup Features Color Services DOS Two sided Printing C None o Book Tablet Orientation Portrait a Landscape I7 Flip Horizontal Click Flip Horizontal E S M ordered Printing Copies fi Default Help EJ ickaro EJ Print your document The text and pictures are reversed Hold the printout up to a mirror to see how the final product will look AFTER P RINTING m Click the Flip Horizontal box again to clear it m f you used transparencies or iron on transfer paper remove it from the IN drawer and replace it with plain paper or whatever you ll be using next About Color One of the simplest ways to make your documents clearer and visually interesting is to print in color The printer combines the four colors in the two print cartridges cyan magenta yellow and black to match the colors of the text and pictures even photographs on your screen Ter Cyan Magenta Yellow Black Turning Off Color The color text and pictures that you create in your documents will a
12. see page 62 in How to Choose Paper i a Most plain photocopy paper works fine in your printer particularly paper that is marked for use in inkjet printers To get the best results use one of the Hewlett Packard papers which were developed especially for HP inks and your printer What to Consider Size You can use any size paper that fits easily within the paper adjusters of the printer length 3 to 14 inches 77 to 356 mm width 3 to 8 5 inches 77 to 215 mm Weight You can choose from a wide range of paper weights as listed on page 57 Use 20 24 pound or 75 90 g m2 plain paper for multipurpose everyday use Brightness Some papers are whiter than others and produce sharper more vibrant colors Use HP Deluxe Photo Paper or HP Premium Photo Paper for documents with photographs use HP Bright White Inkjet Paper or HP Premium Inkjet Paper for documents with any other pictures Surface smoothness The smoothness of the paper affects how crisp the printing looks on the paper Paper with a high cotton content 25 to 100 tends to offer greater surface smoothness Glossy coated paper works well for pictures and charts where you want crisp lines with intense high quality colors and for photocopying Opacity Opacity refers to the degree to which printing on one side of the paper shows through to the other side Use paper high in opacity or thicker paper for two sided printing HP Photo Paper and
13. 9 to find out how to get to the box IF you re printing one copy on plain paper with portrait orientation the default settings will work fine for you Chapters 2 and 3 explain why you might want to change the settings for different types of printing HP DeskJet 710C Series 24 x HP print settings hor Setup Features Color Services DOS Print Quality A gpoossssssessseseg Paper Options Paper Size Letter 8 5 x 11 in x Paper Type Plain Paper xl Cut Sheet C Banner Click OK to save your settings Default f Help EJ itka EJ Click OKin the HP print settings box to save your settings Click OK in the Print box of your software program to start printing You might need to click File and then Print to reach the Print box SSE el remium Inkjet The Print box in your HP P ne mer solwai progam Heavyweight Paper Name d HP DeskJet 710C Series Properties Status Pause i Select HP Deluxe Type HP DeskJet 710C Series Ph P where LPT1 f Print to file oto ap er to Comment HP DeskJet 710C Series use Kod ak Im age age range Opies Enh all Number of copies fi a nhancements C Current page C Selection dika technology with Pages M Collate IC o print Enter page numbers and or page ranges a F H P Deluxe Photo separated by commas For example 1 3 5 12 Paper Print what Document gt Print Options Close E Select HP Premium Photo
14. B Sound pressure level Loam bystander positions 42 dB Additional symbol sets and fonts Additional symbol sets and fonts may have been included with your printer on separate DOS Character Set Installation disks Installing a special symbol set or Font on your computer EF Install the printer software as described in the setup guide Put the first installation disk into your computer s Floppy disk drive IF you are running Windows 95 or Windows 98 click Start and then click Run IF you re running Windows 3 x in the Program Manager click File and then click Run EJ Type the letter of the computer s floppy disk drive usually A or B Followed by PCLSETUP and press the ENTER key For example C gt A PCLSETUP E Follow the directions on the computer screen A Remove the last installation disk from the floppy drive when the installation is completed Available symbol sets and fonts See the appropriate language option in the Following list Hebrew Symbol Sets Latin Hebrew ISO 8859 8 PC Hebrew CP 862 Fonts Proportional Spaced Point Sizes David PS 5 6 7 8 10 12 14 Narkis Tam 5 6 7 8 10 12 14 Miriam PS 5 6 7 8 10 12 14 Miriam PS Italic 5 6 10 12 Fixed Space Point Sizes Pitches Courier 6 12 24 5 10 16 67 20 Courier Italic 6 12 24 5 10 20 Miriam 6 12 24 6 12 24 Miriam Italic 6 12 24 6 12 24 David 6 12 24 5 10 16 67 20 Arabic Symbol Sets Fonts Proport
15. Fonts are included with most software programs and operating systems you purchase You can buy additional fonts and install them on your computer where they re stored in your computer s memory You can buy two types of fonts for your computer m TrueType fonts which are fonts that can be scaled to different sizes and that look exactly the same on your computer screen and on the printed page m Type 1 or postscript fonts if you re using a type manager CHAPTER 3 gt lt Envelopes Photographs al Cards Reus Banners eA lron On Transfers What You Can Print ith the printing basics down you re ready for W some results Here are some ideas of what your printer can print on different media types Envelopes either one at a time or as a stack Labels label your file folders or get those monthly mass mailings out the door Transparencies for important presentations Photographs make personalized buttons or name tags Business cards recipe cards or invitations to opening night Banners to attract visitors to your sales booth lron on transfers on sun visors printed with your company logo pe Envelopes Your printer provides two methods for printing envelopes m f you re printing a single envelope you can use the single envelope slot and leave your paper in the IN drawer This allows you to print the envelope and then a Letter m f you re printing a stack
16. Paper for HP Premium Photo Paper That s all there is to it The printer will print one page at a time until it finishes delivering each printed page into the printer s OUT tray Ba Depending upon the operating system on your computer your boxes might differ from the Windows 95 boxes shown throughout the manuals While You re Printing It takes a Few moments for the printing to start while the printer gets information from the computer Even after it s started printing the printer might pause occasionally to receive more information IF you run out of paper before you ve finished The printer will prompt you to add more paper Put the paper in the IN drawer and then press the Resume button on the front of the printer HP DeskJet 710C Series Out of Paper The printer is out of paper Load more paper then press the Resume button on the front of the printer Click How Do I for detailed instructions on loading paper IF the paper jams in the printer If the paper jams in the printer you ll usually be able to pull the paper out from either the IN drawer or the OUT tray Then press the Resume button on the front of the printer The printer will turn off and then on again on its own You ll need to resend your job to the printer Sometimes the paper jams in the back of the printer IF you can t reach the jammed paper turn the knob on the rear access door at the back of the printer 1 4 turn counter clo
17. in the stack m Tear off the perforated strips if there are anu m Fan the stack so that the pages don t stick together in the printer EJ Put the paper in the IN drawer so that the unattached edge is at the top of the stack Insert the stack edge first into the IN drawer until it stops Unattached edge KJ Slide the paper adjusters so that they fit snugly against the edges of the paper stack 2 t See the online Push the IN drawer back in troubleshooting for the appropriate EJ Print the banner settings for specific software programs You ll notice that the printer and banner paper go through some start up movements before it starts printing Also banner printing takes a while it might be several minutes before you see the results t Make sure you remove all paper before load ing the banner paper EJ After your banner is printed if the Resume light is blinking press the Resume button as many times as needed until all the banner paper is out of the printer Resume button AFTER P RINTING m Click Cut Sheet in the HP print settings box m Flip the banner switch down so that the light goes off m Put paper in the IN drawer SA Iron On Transfers When it comes to printing images you don t need to stop with paper Use transfer paper to get the images from the computer document onto cloth You ll need m the t shirt or other cloth you want to transfer an image onto m the document containing
18. internal character set emulated in the Character Set box m Form Feed Tell the printer how much time in seconds it should wait after receiving the last batch of data before it ejects the paper Either type the number of seconds in the Seconds box or click the up or down arrow to select a number To get to the HP print settings dialog box in Windows 95 or Windows 98 In the task bar click Start Point to Settings and then click Printers Highlight the HP DeskJet 710C Series printer icon in the Printers box From the File menu choose Properties to display the HP print settings box To get to the HP print settings dialog box in Windows 3 1 x In the Program Manager double click the Control Panel icon In the Control Panel double click Printers In the Printers box highlight HP DeskJet 710C Series and click the Setup button to display the HP print settings box Minimum printing margins The printer cannot print outside a certain area of the page so you must make sure the contents of your document fall within the printable area that is within the top bottom left and right margins available for the specific size paper on which you are printing When you use nonstandard paper sizes and select the Custom Paper Size setting in the HP print settings box the paper width must be between 3 and 8 5 inches 77 and 215 mm and the paper length must be between 3 and 14 inches 77 and 356 mm Left Right Bottom Paper Size Margins Margin
19. locked as described on page 6 Communications If you see a Printer Not Responding message on your screen you might be using the wrong cable The bidirectional HP IEEE 1284 compliant Parallel Interface Cable is recommended Print cartridges Make sure both print cartridge cradles contain properly installed cartridges with the correct part number Paper Jam Make sure no paper is stuck in the printer See page 6 for more information a CHECK ONLINE TROUBLESHOOTING FOR MORE HELP Ink You might have run out of ink Replace the cartridges as shown in step 4 of the setup guide Faxes If you ve received an electronic fax at your computer and the printer prints a blank page when you try to print the fax try saving the fax in a graphic Format such as TIF Then place it in a word processing document and print from there Alternatively see online troubleshooting for the solution R CHECK ONLINE TROUBLESHOOTING FOR MORE HELP Margin settings If text is running off the edge of the page m Make sure the margins are set correctly in your software program m Make sure the elements in your document fit within the printable area of the page see page 57 m Make sure you ve selected the right paper size on the Setup tab of the HP print settings box Kd CHECK ONLINE TROUBLESHOOTING FOR MORE HELP The print quality is poor Banner switch Make sure the banner switch is down unless you re printing banners Paper I
20. office or computer supply store or call HP Direct see page 62 you don t have to tear off those pesky perforated strips Look for it at a large office supply store or call HP Direct see page 62 BANNER PAPER THAT WON T WORK Avoid coated paper for example paper that s col ored on one side and not the other Rea Banners We encourage you to use HP Banner Paper for the very best results However if you use computer or z fold paper for your banners we recommend that you use 20 pound or 75 g m2 paper Always do a good job of fanning the paper before loading it EH in the HP print settings box click the Setup tab and then click Banner Then in the Paper Size box select Letter or A4 See page 9 for how to get to the HP print settings box HP DeskJet 710C Series 27 x Setup Features Color Services DOS Print Quality A Normal C EconoFast Paper Options Paper Size Letter 8 5 x 11 in Paper Type iili J Click Banner Cut Sheet Banner Sessssseesensees a Default Help Gd EHR 2 Flip the banner switch up The banner light goes on and the OUT tray Lifts slightly enabling the printer to pick up the banner paper P eS Banner light on EJ Remove all paper from the IN drawer EJ Get the banner paper ready for the printer m From the stack of banner paper tear off the number of sheets you need to print the banner You must have at Least five sheets
21. that they are not outside of the printer for more than 30 minutes HA Clean the print cartridges a Dip a clean cotton swab into distilled water and squeeze any excess water From the swab b Grasp the black print cartridge by the top c Clean the face and edges of the print cartridge as shown DO NOT wipe the nozzle plate Clean here DO NOT clean here d Hold the print cartridge up to the light to inspect for fibers on the face and edges IF fibers are still present repeat steps 2b and 2c e Repeat steps 2a through 2d with the other print cartridge using a clean moistened cotton swab to avoid any contamination Clean the print cartridge cradle a Position yourself at eye level with the printer b Locate the cradle that holds the print cartridges c Using clean moistened swabs wipe the underside of each wall of the carriage where fibers may collect and come in contact with the paper Repeat until no ink residue is seen on a clean swab EJ Reinstall the print cartridges a Reinstall the print cartridges and close the printer s top cover b Reinsert the power cord into the back of the printer c Go to the Printer Services tab of the HP Toolbox and click Print a self test page d Examine the printout for ink streaking NOTE This procedure should remove all fibers that would cause ink to streak on a printout However fibers can be missed If the printout still shows streaking repeat the procedure unt
22. to get to the HP print settings box HP DeskJet 710C Series x Setup Features Color Services DOS Print Quality Paper Options Select Custom Paper Size Custom 6 000 x 9 000 in x Paper Type Plain Paper M X Cut Sheet Banner Default Help EJ Fikar 2 Type the dimensions of the paper in the Custom Paper Size box and then click OK Custom Paper Size E3 Load the paper in the printer and print as you would for normal paper sizes For small paper sizes you might need to push the small green sliding adjuster in further to hold the paper snugly lengthwise as described on page 28 AFTER P RINTING Change the Paper Size back to Letter or A4 or to whatever paper size you ll be printing on next z i might have selected Tablet instead of Book in the HP print settings box See step 3 t You might have forgotten to rotate the paper after the first side printed Print the document again carefully following the directions on your screen q f How to Print on Both Sides of the Paper The easiest way to save paper is to print on both sides of it Just put the paper through the printer twice Select a two sided printing option and Follow the directions on your screen ET Load the paper in the IN drawer Make sure there s no paper in the OUT tray 2 In the HP print settings box click the Features tab See page 9 to find out how to p g
23. 0 387 3154 905 206 4725 Fax 905 206 3485 3739 Hewlett Packard Canada Ltd 5150 Spectrum Way Mississauga Ontario L4W 5G1 Toronto 416 671 8383 Chile 56 2 203 3233 Fax 56 2 203 3234 Hewlett Packard de Chile SA Av Andres Bello 2777 Oficina 1302 Los Condes Santiago Chile E Denmark 45 99 14 29 Fax 42 81 58 10 Hewlett Packard A S Kongevejen 25 3460 BIRKEROD E Finland 90 8872 2397 Fax 90 8872 2620 Hewlett Packard Oy Varaosamyynti Piispankalliontie 17 02200 ESPOO E France 1 40 85 71 12 Fax 1 47 98 26 08 EuroParts 77 101 avenue du Vieux Chemin de Saint Denis 92625 GENNEVILLIERS m Germany 07031 145444 Fax 07031 141395 Hewlett Packard GmbH HP Express Support Ersatzteil Verkauf Herrenberger Str 130 71034 BOEBLINGEN m International Sales Branch 41 22 780 4111 Fax 41 22 780 4770 Hewlett Packard S A ISB 39 rue de Veyrot 1217 MEYRIN 1 GENEVE SUISSE Italy 02 9212 2336 2475 Fax 02 92101757 Hewlett Packard Italiana S P A Ufficio Parti di ricambio Via G Di Vittorio 9 20063 Cernusco s N MI Japan 03 3335 8333 Hewlett Packard Japan Ltd 29 21 Takaido Higashi 3 chone sugninami ku Tokyo 168 8585 Latin America Headquarters 305 267 4220 Fax 305 267 4247 5200 Blue Lagoon Drive Suite 950 Miami FL 33126 Mexico 52 5 258 4600 Fax 54 1 258 4362 Hewlett Packard de M xico S A de C V Prolongaci n Reforma 700 Colonia Lomas de Santa Fe C P 01210 M xico
24. 127 mm Index card Ax6in 102 x 152 mm Index card 5 x 8in 127 x 203 mm European A4 210 x 297 mm European A5 148 x 210 mm Banner European A4 210 x 297 mm B5 JIS 182 x 257 mm European DL envelope 220 x 110 mm European C6 envelope 114 x 162 mm European A6 card 105 x 148 mm Japanese Hagaki postcard 100 x 148 mm Media handling Sheets up to 100 sheets Banners up to 20 sheets Envelopes up to 15 envelopes Cards up to 30 cards Transparencies up to 25 sheets Labels up to 20 sheets of Avery paper labels Use only U S letter sized or A4 sized sheets Use only Avery paper labels specifically designed for use with HP inkjet printers OUT tray capacity up to 50 sheets Power requirements Power Adapter universal input Input Voltage Input Frequency 100 to 240 VAC 10 50 to 60 Hz 3 Hz Automatically accommodates the world wide range of AC line voltages and frequencies There is no on off switch on the power adapter Power consumption 5 watts maximum when off 5 watts maximum nonprinting 30 watts maximum printing Operating environment Maximum operating temperature 41 F to 104 F 5 C to 40 C Humidity 15 to 80 RH noncondensing Recommended operating conditions for best print quality 59 F to 95 F or 15 C to 35 C 20 to 80 RH noncondensing Storage temperature 40 F to 140 F 40 C to 60 C Declared noise emissions in accordance with ISO 9296 Normal Mode Sound power level Lyaq IB 10dB 5 5
25. 4x i i 1 e Setup Features Color Services DOS m Maintain My Printer Print clearly Align your black and color cartridges and clean them when necessary as described in online troubleshooting E maintenance task you wish to perform Align the print cartridges mj Clean the print cartridges Print a test page Click OK to save your settings OF Cancel The HP Toolbox How to find it The HP Toolbox tells you how to print and how to troubleshoot your printing problems It even allows you to align and clean your print cartridges For each Windows system here are a couple of places to find the HP Toolbox Windows 95 Windows 98 and Windows NT 4 0 Double click the HP Toolbox shortcut icon This shortcut is on your desktop IF you ve removed the HP Toolbox icon click Start point to Programs point to HP DeskJet Utilities and then click HP DeskJet 710C Toolbox Windows 3 1x IF you close the HP Toolbox itll reappear when you re printing Or you can double click it in the HP DeskJet Utilities group in the Program Manager Click the HP Toolbox button This button appears on the Taskbar HP DeskJet IOC Series at the bottom of the Toolbox screen when the fe HP Toolbox is open and whenever you re printing E HP Desket utiities BE C Double click the HP DeskJet HP DeskJet HP Toolbox icon It s on 710C Series 710C Release Toolb oolbox Notes o
26. 8 5 75 in Index Card 3 x 5 in Default Help EJ ickaro FA Slide out the IN drawer slide out the paper adjusters and flip up the OUT tray EJ Place a stack of up to 30 cards 6 mm or 1 4 inch in the drawer Make sure the orientation of the cards matches the orientation you ve selected in your software program hav ep sprinted desig ns for added ig IF YOU WANT YOUR CARDS TO PRINT SIDEWAYS Make sure the orientation of the page is Landscape in your software program The software program user s guide will tell you how EJ Slide the paper adjusters in so that they fit snugly against the cards Slide the paper width adjuster to the right so that it holds the card stack snugly against the right edge of the IN drawer If the cards are too small to be held securely by the paper length adjuster push the sliding adjuster in until it fits snugly against the edge of the stack EJ Push in the IN drawer and flip down the OUT tray 6 Print the cards AFTER P RINTING m Change the paper size in the HP print settings box back to Letter or A4 or to whatever is appropriate for what you will be printing next m Remove any remaining cards from the IN drawer and replace them with plain paper or whatever you ll be using next come with matching envelopes Print following the directions for printing on regular paper on page 5 Then fold the paper into a card Look for HP Greeting Card Paper at a large
27. HP Premium Heavyweight Inkjet Paper are ideal for two sided projects M How to Put Paper in the Printer Take a second to load the paper correctly in the IN drawer Make sure all the paper in the drawer is the same size and type and that the paper adjusters rest snugly against the paper The printer will do the rest Let s walk through the process step by step al Slide out the paper width and paper lenath adjusters to make room for the pap pap g J paper IF you want you can slide out the IN drawer to insert the paper more easily You can flip up the OUT tray if you want to see better Z OUT tray Paper length adjuster Paper width adjuster EA Fan the edges of the paper stack to separate the pages Then tap the stack ona Flat surface to even it up You can insert up to 3 8 in or 10 mm about 100 sheets at a time the printer Put the paper in the IN drawer print side down Push the paper in toward the back of the paper drawer until it stops IN drawer EJ Slide the paper adjusters in so they fit snugly against the edges of the paper Make sure the paper still lies flat in the drawer and that the paper fits easily under the tab of the paper length adjuster See page 28 for more information if youre loading small sized paper EJ Push the paper drawer back in and flip the OUT tray back down Ny amp How to Print 3 GM Check your print settings in the HP print settings box See page
28. NE TROUBLESHOOTING FOR MORE HELP Eg FOR DIRECTIONS TO ONLINE TROUBLESHOOTING SEE PAGE 40 41 Printer Communications Your printer does not include a printer cable The HP IEEE 1284 compliant Parallel Interface Cable is best for your printer Make sure the cable is bidirectional that is that it allows two way communication between your printer and the computer This type of cable allows you access to all your printer s Features IF you don t know whether your printer cable is bidirectional you can find out by Following these steps EH Make sure the printer cable is securely connected to both the printer and the computer FJ Make sure both the printer and the computer are turned on EJ Click the Printer Services tab of the HP Toolbox EJ Click Test printer communication The printer software tests the communication between your computer and your printer and tells you if you have bidirectional communications If the cable is bidirectional you should have access to all the features of your HP DeskJet printer If the cable is not bidirectional the printer might be unable to send messages to the computer screen but the printer will still be able to print At the time of publication bidirectional communication was not available in Windows NT 4 0 Buttons and Lights There are two buttons and three lights on the Front of the printer The lights indicate when the printer is operating correctly or when it needs attenti
29. Normal EconoFast EN Select HP Deluxe Photo Paper Paper Options or HP Premium Photo Paper Paper Size Paper Type HF Deluxe Photo Paper Plain Paper HP Premium InkJet Paper HP Deluxe Photo Paper HP Premium Photo Paper HP Photo Paper Default Help GA Hadkar EJ Load the paper as you would for normal printing Make sure you insert the paper glossy side down Print the document For the best results remove each sheet promptly after printing and allow it to dry glossy side up The drying time will vary depending on the humidity AFTER P RINTING m Change the paper type in the HP print settings box back to Plain Paper or to whatever is appropriate for what you will be printing on next m Remove the photo paper from the IN drawer and replace it with plain paper or whatever you ll be using next matte s ul Cards Use your printer to print on index cards recipe cards postcards business cards any card size included in the Paper Size list on the Setup tab shown below You can print on other sized cards too as described on page 14 EH in the HP print settings box click the Setup tab then select a card size in the Paper Size box See page 9 for how to get to the HP print settings box HP DeskJet 710C Series 24x Setup Features Color Services DOS Print Quality C Best Normal Select a card size Paper Options Paper Size Index Card 4 x 6 in E A2 Envelope 4 3
30. T YOUR TRANSPARENCIES IF you want to make notes on your transparency as you talk print the transparency as a Flipped document described on page 18 EA Put the transparencies in your printer with the rough side down and the adhesive strip forward You can peel off the adhesive strip after printing Adhesive strip Forward tape side up Rough side down Slide in the paper adjusters just as you would for plain paper Push the IN drawer back in and flip the OUT tray down EJ Print the transparency E Be patient Because the printer uses more ink lays the colors down more slowly and allows for a longer drying time between sheets transparencies take a while to print AFTER P RINTING m Change the paper type in the HP print settings box back to Plain Paper or to whatever is appropriate for what you ll be printing next m Remove any remaining transparencies from the IN drawer and replace them with plain paper or whatever you ll be using next Photographs For the best results use HP Deluxe Photo Paper HP Premium Photo Paper or HP Photo Paper for exceptional quality photo images EH Click the Setup tab in the HP print settings box Then select the type of photo paper you are using as the paper type The print quality automatically changes to Best See page 9 for how to get to the HP print settings box HP DeskJet 710C Series 27x Setup Features Color Services DOS Print Quality Best
31. Utilities 1 HP Direct 2 HP Greeting Card Paper 35 HP Inkjet print cartridges See print cartridges HP Premium Inkjet Paper 2 HP Premium Transparency Film 31 HP print settings box 8 finding 9 purpose of 10 See also print settings HP Special Paper setting 5 HP Toolbox about 8 12 finding 1 IN drawer capacity of 3 58 useof 4 index cards 34 ink bleeding 3 43 controlling amount 43 misaligned colors 42 non HP 49 refilling cartridges 49 repelled 3 smearing 17 43 ink streaks 52 Internet accessing HP Customer Care Web site 45 invoices 14 iron on transfers printing 39 uses for 39 J jams See paper jams K Kodak Image Enhancements 33 L labels choosing types to use 29 58 formatting for 30 loading sheets 30 print settings 29 printing 29 30 types to avoid 29 landscape orientation 42 lights Banner 36 Power 42 44 Print Cartridge 41 44 Resume 6 38 44 loading paper after running out 6 banner paper 36 38 basic instructions 3 4 card stock 34 35 envelopes 26 28 iron on transfer paper 39 label sheets 29 30 photo paper 33 transparencies 31 32 M manuals ordering 61 margins 42 43 banners 43 minimum printing 57 paper size 42 printable area 4 problems 42 43 matching colors 19 media size 58 media weight recommended 57 messages error 7 Microsoft Windows 3 1 48 Microsoft Windows 95 48 Microsoft Windows NT 4 0 48 Milestones font 23 mirrored printing 18 missing lines 51 modes print
32. You ll need to buy a printer cable that supports bidirectional communication IEEE 1284 complianb such as HP C2950A Congratulations on the purchase of your HP DeskJet printer ere s what comes in the box IF anything s missing talk to your HP dealer or call Customer Support see Customer Support in Chapter 4 of the user s guide for the telephone number Printer i Booklet about your printer Power adapter M Black print Color print Printer software Power cord cartridge cartridge CD and or disks Microsoft Windows or Windows NT 4 0 is required to use this printer Please refer to the minimum system requirements listed in Chapter 5 of the user s guide IF your computer does not have a CD ROM drive and disks were not included with your printer see page 45 of the user s guide for information on getting printer software Now would be a good time to take a second and make note of the serial number on the bottom of your printer Write the serial number in the blank provided inside the front cover of your user s guide This way you can easily access the serial number when you need it Unpack Your Printer Remove the packing tape from the outside of the printer 2 Open the top cover and remove the plastic packing material from the inside of the printer Remove packing material 3 Close the top cover STEP 2 z You ll need to buy a print
33. ckwise and remove the door To lock mal through the printer To unlock Remove rear access door Pull the jammed paper out of the printer and then replace the door making sure to lock the door by turning the knob clockwise to the locked position Press the Resume button on the front of the printer and resend your print job Troubleshooting If a problem occurs during printing you ll see a message on your screen telling you what s wrong and how to fix it IF you don t get a message but you notice that something is wrong or you don t like how the printout looks click the Troubleshooting tab in the HP Toolbox and follow the instructions on the screen See page 11 to find out how to get to the HP Toolbox gt HP 710C Toolbox Bm E How Dol Troubleshooting Printer Services Help Me Fix My Printer Gh This troubleshooting Qedde will step you through the process i of solving a printing problem Click the Print quality is poor example ink streaking Troubleshootin g tab Placement on the page is wrong Something on the page is missing or incorrect No page came out of the printer 4 blank page came out Having problems printing a banner Printer lights are blinking aa ae aaa EJ Patkar http www hp com go support Printer Software Your Printer s Remote Control Although your printer has a couple of buttons on it you really control the printer remotely through yo
34. ctures Eg Pictures graphics and art are some generic terms used to describe the elements in your documents that aren t text such as charts illustrations decorative elements and photographs Charts and graphs Illustrations Decorative elements Photographs To put a picture in a document you want to print you first need to get it into an electronic form a computer file Then it s simple to copy it into a document the user s guide for the software program you re using tells you how Here are some possibilities for getting your pictures into electronic form m Draw the pictures yourself using the drawing tools in a software program wing m Use ready made clip art you can get it from a variety of sources including the Internet and your software programs See Need a picture for more ideas m Scan the pictures yourself Use your own scanner or gather your pictures and rent a scanner at a local copy shop at a higher dpi you improve the print quality and the pictures will take longer to print m Get your photos scanned at your local camera shop For a small fee you can have an entire roll of pictures put on a CD ROM disk Be sure to ask your camera shop to also put a CD viewing application on the disk with your pictures m Take a digital picture A digital camera bypasses film entirely and makes the picture into a computer file Call a full service copy shop or a camera supply sto
35. d gives you access to all the features of your HP DeskJet printer The cable between your printer and computer must be bidirectional to allow two way communication the HP IEEE 1284 compliant Parallel Interface Cable C2950A is best IF you do not have two way communication your printer cannot send messages to the computer However you can still print STEP Align the Print Cartridges You re ready for the final step in setting up your printer aligning the cartridges to make sure you get the best print quality Be sure to align the cartridges whenever you install a new cartridge 1 Be sure there s paper in the printer s IN drawer and that the drawer and the paper adjusters are pushed in 2 Double click the HP Toolbox icon on the computer screen Windows 95 Windows 98 or NT 4 0 Windows 3 1x Pade HP DeskJet HP DeskJet FIOC Series IOC Seres Toolbox Toolbox 3 Click the Printer Services tab then click Align the print cartridges Follow the instructions on the computer screen gt HP 710C Toolbox How Dol Troubleshootin Printer Services r Click here to Maintain My Printer alig n the p rint elect the maintenance task you wish to perform cartridges hy Ee J L Align the print cartridges mi Clean the print cartridges _ Printa test page E Test printer communication HP DeskJet 710C Series Ready EJ Packaro 15 16 Print a Page You re done setting up your print
36. de 0 2 pages per minute Black resolution EconoFast 300 x 300 dpi Normal mode 600 x 600 dpi Best mode 600 x 600 dpi Color resolution depends on paper type EconoFast 300 x 300 dpi Normal mode 600 x 300 dpi Best mode 600 x 600 dpi Software compatibility MS Windows compatible 3 1x 95 98 and NT 4 0 DOS application support through Windows 3 1x 95 98 only Duty cycle 1 000 pages per month Buttons lights Resume Power Banner and Print Cartridge light I O Interface Centronics parallel IEEE 1284 compliant with 1284 B receptacle Dimensions 17 5 in wide x 7 3 in high x 14 in deep 446 mm wide x 185 mm high x 355 mm deep Weight 12 lbs 5 5 kg Recommended media weight Paper 16 to 110 lb index 60 to 200 g m2 Envelopes 20 to 24 lb 75 to 90 g m2 Cards 110 lb index max 0 012 in max thickness 110 to 200 g m2 0 3 mm max thickness Banner Paper 20 lb 75 g m2 Approximate figures Exact speed will vary depending on the system configuration software program and document complexity Measured in addressable raster points per inch 300 DPI multi level data enhanced with C REt to selected resolution Media size Custom size Width 3 0 to 8 5 in 77 to 215 mm Length 3 to 14 in 77 to 356 mm U S letter 8 5 x Tl in Banner U S letter 8 5 x Tl in U S legal 8 5 x 14 in Executive 7 25 x 10 5 in U S No 10 envelope 4 13 x 9 5 in Invitation A2 envelope 4 37 x 5 75 in Index card 3x5in 77 x
37. e m Spain m Sweden m Switzerland m Taiwan m Thailand m Turkey m United Kingdom m U S m Venezuela 41 22 780 71 11 541781 4061 69 61 3 92728000 A3 0 660 6386 32 0 2 62688 06 32 0 2 6268807 55 11 709 1444 208 344 4131 905 206 4383 86 10 6505 3888 5959 A2 2 471 7321 A5 0 39 294099 385 0 203 47288 33 0 143623434 49 0 180 5258 143 30 1689 64 11 800 96 7729 36 1 252 4505 91 11 682 60 35 6221 350 3408 353 0 1662 5525 39 0 2 264 10350 81 3 3335 8333 81 6 838 1155 82 2 3270 0700 03 2952566 326 46 OO 669 95 00 378 42 40 41 22 780 71 11 31 0 20 606 8751 09 356 6640 47 0 22 116299 65 272 5300 48 22 3750 65 351 0 144 17199 7095 923 50 01 65 272 5300 34 9 02321123 46 0 8 6192170 Al 0 84 8801111 886 2 2717 0055 66 2 661 4011 90 1224 59 25 44 0 171 512 5202 208 344 4131 58 2 239 5664 After the Warranty You can still get help from HP for a fee Prices are subject to change without notice Online help is still available for free m For quick questions in the United States only call 900 555 1500 The charges are 2 50 per minute and begin when you connect with a support technician m For calls from Canada or for calls in the U S that you anticipate might be longer than ten minutes in length call 800 999 1148 The fee is US 25 per call charged to your Visa or MasterCard m If during your phone call it is determined that your printer requires repair
38. e be brought to the attention of users of this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference s by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by Hewlett Packard Company may cause harmful interference and void the FCC authorization to operate this equipment LED Indicator S
39. eet Banner Default Help EA Patikaro EJ Fan the edges of the label sheets to separate them Remove all paper from the IN drawer and insert up to 20 label sheets Label side down EJ Slide the paper adjusters in to fit snugly against the stack E Push the IN drawer back in and flip the OUT tray down I Print the Labels AFTER P RINTING m You can leave the settings as they are if you re going to be printing on plain paper m Remove the label sheets from the IN drawer and replace them with plain paper or whatever you ll be using next inkjet printers B E Transparencies Nail For best results when printing your overhead presentation use HP Premium Inkjet Transparency Film or transparencies specifically designed for inkjet printers In the HP print settings box click the Setup tab Select HP Transparency as the paper type and click Best as the print quality See page 9 for how to get to the HP print settings box It isn t absolutely necessary to use the Best print quality but it ll give you the best results If you re in a hurry use Normal print quality HP DeskJet 710C Series 2 x Setup Features Color Services DOS Click Best Print Quality C Best C Normal I EconoFast Paper Options Paper Size Letter 8 5 x 11 in Select HP Transparency Paper Type HP Premium Transparency Film M Cut Sheet Banner Default Help EA ickaro Handy Hints PROTEC
40. er While you still have the HP Toolbox open you can try printing a page just to see what your printer can do 1 On the Printer Services tab of the HP Toolbox click Print a test page gt HP 710C Toolbox ile ks How Do Troubleshooting Printer Services Maintain My Printer Select the maintenance task youwieketer pet Click here to m print a test page mi lign the print cartridges Clean the print cartridges LJ Frinta test page _ Test printer communication HP DeskJet 710C Series g eady EJ Packar 2 Check out the results You re ready to print your own work For instructions tips and some fun suggestions see the user s guide DEN Support and Registration For DeskJet support and printer registration please refer to the HP Customer Care Web site http www hp com go support HP is dedicated to giving you fast and accurate customer support So that we can give you the best service possible please have the following information available What is the serial number of your printer The serial number label is on the bottom of the printer E What model of printer do you have HP DeskJet 710C What brand and model is your computer What version of printer software are you using See your Printer Setup dialog box for the name of the selected driver The HP DeskJet Printer User s Guide English Kip HEWLETT Ex PACKARD panding Po
41. er cable that supports bidirectional communication IEEE 1284 compliant such as HP C2950A Connect Your Printer to Your Computer Make sure the computer is turned off 2 Lift the cable access door on the back of the printer 3 Plug the end of the cable with the notches into the printer Snap both clips into the notches 4 Plug the other end of the cable into the computer and tighten the screws STEP Plug in Your Printer Lift the cable access door and plug the power adapter cord firmly into the connector Power adapter Power cord 2 Plug the appropriate end of the power cord into the power adapter 3 Plug the other end of the power cord into an electrical outlet STEP When buying print cartridges check the part numbers carefully to make sure you buy the right ones Black HP 51645G Large Black HP 51645A Tri Color HP C1823A These print cartridges have been specifically designed to work with your printer Insert the Print Cartridges Press the Power button to turn on your printer The power light comes on and the print cartridge light af blinks 2 Open the top cover The cartridge cradles move to the center of the printer Power button and light on Resume button and light off 3 Carefully remove the protective vinyl tape from the color and black print cartridges Be sure not to touch the ink nozzles or the electrical contact
42. erent Paper Sizes How to Print on Both Sides of the Paper How to Flip a Document About Color About pictures About Text What You Can Print Envelopes Labels Transparencies Photographs Cards Banners lron On Transfers Getting Help When Things Go Wrong Click your way to a solution Printer Communications Buttons and Lights HP Customer Care More About Your Printer Print cartridges Uninstalling the software Printing from DOS Specifications Ordering supplies and accessories Ordering information Regulatory Notices Limited Warranty Statement Co Ul W N 25 26 29 3l 33 34 36 39 40 40 44 44 45 48 49 55 56 57 60 62 63 64 65 CHAPTER 1 eA f i D How to Choose Paper M How to Put Paper in the Printer M How to Print Printer Software Your Printer s Remote Control Printing Basics though your printer can do some pretty fancy A stuff most of the time you ll be printing words and pictures on paper The process is simple First choose the paper you want to use Load the paper in your printer choose your print settings from the printer software and then print from the computer software program youre using IF you want to know more about the printing basics read on And don t miss the tips on each page traditional photos HP papers are available at most office supply or computer supply stores or by calling HP Direct
43. ests the communication between the computer and printer Make sure your printer is on and that the cable is firmly connected at both ends Click Test to test the communications now This takes up to 3 minutes __ Cancel CASE 12 Do one of the following e f the test is successful skip the rest of this section and go to page 15 e Ifthe test is not successful click Troubleshoot and try to correct this problem If you cannot correct this problem click OK For more information about printer communications see page 14 Communication Test xi Two way communication between the computer and printer is not working Some printer settings are no longer automatically selected and most printer problems are no longer detectable Click Troubleshoot to solve the problem recommended Click OK to disable two way communication Cases OK Cancel IL 12 Installing from Disks Windows 95 Windows 98 or Windows 3 1x 6 7 Insert Disk 1 into the disk drive Windows 95 and Windows 98 users click Start on the taskbar and then click Run Windows 3 1x users in the Program Manager click File and then click Run Type a setup and click OK IF your disk drive is assigned to a letter other than a type that Letter instead or browse to locate the disk drive When the opening screen appears click nstall the HP DeskJet 710C Series Software on your PC and f
44. f the printing is faded or the colors are dull or bleeding into each other make sure you re using paper intended for inkjet printers that the correct paper setting is chosen in the software and that you ve loaded the paper print side down Cartridges If ink is smearing or is splotchy m You might need to clean the ink cartridges In the HP Toolbox click the Printer Services tab and then click Clean the print cartridges m You might need to replace the ink cartridges as described in step 4 of the setup guide Something on the page is wrong or missing Margin settings If the printing is cut off around the edges check your software program to make sure that m The margins are set correctly m The elements are scaled correctly Colors If the colors are wrong or missing m You might need to clean your color print cartridge In the Toolbox click the Printer Services tab and then click Clean the print cartridges m You might need to replace the color ink cartridge as described in step 4 of the setup guide g3 You re having trouble printing a banner Print settings If you haven t selected the correct print setting you ll get a paper mismatch error message Cancel the job and make sure you ve clicked Banner on the Setup tab of the HP print settings box Resend your job to the printer Banner switch If the paper jams make sure you ve pushed the banner switch up and inserted the banner paper all the way into the IN d
45. ftware Windows 3 1x 55 Windows 95 55 Windows 98 55 Windows NT 4 0 55 user forums online 45 W warranty statement 64 Web site HP Customer Care 45 weight paper 2 57 recommended media 57 window envelopes 26 Windows 3 x 9 Windows 3 1x 48 Windows 95 9 48 Windows 98 48 Windows NT 4 0 9 48 current options 48 Windows taskbar 11 Wingdings font 23 WWW support 45 Reduce Reuse Recycle Protecting the Environment Hewlett Packard continuously improves the design and production processes of HP DeskJet and DeskWriter printers to minimize the negative impact on the office environment and on the communities where the printers are manufactured shipped and used Hewlett Packard has also developed processes to minimize the negative impact of the disposal of the printers at the end of printing Life Reduction and Elimination Printer Packaging Packaging materials cushions accessories and boxes have been reduced saving roughly 50 in fuel and therefore fuel emissions Boxes used to ship printers from the distribution centers are whitened without using chlorine Ozone All ozone depleting chemicals CFCs for example have been eliminated from Hewlett Packard manufacturing processes Recycling Printer Packaging The boxes used to ship printers from the distribution centers the expanded polystyrene packaging inserts and the clear polyethylene bags containing the printer drivers are 100 recyclable Plastic Parts Maj
46. garian Italian Japanese Korean Norwegian Polish Portuguese Russian Simplified Chinese Spanish Swedish Thai Traditional Chinese Turkish Top Cover Access Door Assembly Cable Access Door I O Cover Rear Access Door Assembly HP Reorder Number Manual Kits C5894 60014 C5894 60015 C5894 60016 C5894 60017 C5894 60003 C5894 60018 C5894 60004 C5894 60019 C5894 60020 C5894 60021 C5894 60022 C5894 60023 C5894 60005 C5894 60024 C5894 60025 C5894 60026 C5894 60006 C5894 60027 C5894 60028 C5894 60007 C5894 60029 C5894 60031 C5894 60030 C5894 60032 C4557 40052 C4557 40101 C4557 60076 Ordering information To order printer supplies or accessories call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service m Argentina 54 1 787 7100 Fax 54 1 787 7213 Hewlett Packard Argentina Montafieses 2150 1428 Buenos Aires Argentina m Australia New Zealand 03 895 2895 China Resources Bldg 26 Harbour Road Wanchai Hong Kong m Austria South East Area 43 0222 25 000 ext 755 Fax 43 0222 25 OOO ext 610 Hewlett Packard Ges m b H Ersattzteilverkauf Lieblg 1 A 1222 Wien m Belgium 02 778 3092 or 3090 3091 Fax 02 778 3076 Hewlett Packard Belgium SA NV 100 bd de la Woluwe Woluwedal 1200 BRUXELLES m Brazil 55 11 7296 4991 Fax 55 11 7296 4967 Edisa Hewlett Packard SA R Aruana 125 Tambore Barueri S o Paulo Brazil 06460 010 m Canada 80
47. ges m Keep all print cartridges in their sealed packages at room temperature 60 75 F or 15 6 26 6 C until you are ready to use them m Turn off the printer and allow the print cartridges to return to the right side of the printer for proper capping of the nozzles before you unplug the power module or turn off any attached power strip NOTE When either the black or tri color print cartridge runs out of ink replace it If you do not have a new print cartridge leave the empty print cartridge in the cradle until you can replace it The printer cannot print with only one print cartridge installed CAUTION The ink in the print cartridges has been carefully formulated by Hewlett Packard to ensure superior print quality and compatibility with the printer Do not attempt to refill an print cartridge damage to the printer or to the print cartridge resulting from modifying or refilling an print cartridge is not the responsibility of Hewlett Packard To install the print cartridges in your printer follow the procedure Insert the Print Cartridges in your Setup Guide If the print cartridge or light continues to blink after you install new print cartridges check the part numbers on the cartridges NOTE Be careful not to touch the ink nozzles or the copper contacts This could result in clogs or bad electrical connections Removing print cartridges EH with the printer turned on open the top cover In a few moments the prin
48. he rest of this section and go to page 15 e Ifthe test is not successful click Troubleshoot and try to correct this problem If you cannot correct this problem click OK For more information about printer communications see page 14 Communication Test xi Two way communication between the computer and printer is not working Some printer settings are no longer automatically selected and most printer problems are no longer detectable Click Troubleshoot to solve the problem recommended Click OK to disable two way communication beat Installing from the CD Windows 3 1x 6 Insert the CD into your CD ROM drive 7 Inthe Program Manager click File and then click Run New Open Move Copy Delete Properties 8 Type d setup and click OK IF your CD ROM drive is assigned to a letter other than d type that letter instead or browse to Locate the CD ROM drive Command Line d setup CI Run Minimized 9 When the opening screen appears click Install the HP DeskJet 710C Series Software on your PC and follow the instructions on the screen If something goes wrong see page 13 10 When the installer instructs you to restart Windows the installation is almost complete Remove the CD from your CD ROM drive and restart Windows Tl Ifa Communication Test dialog box appears click Jest Communication Test Ea This procedure t
49. il the test printout is clear and sharp This procedure and additional maintenance tips are located on the HP Customer Care Web site at http www deskjet support com maintenance Uninstalling the software IF you need to uninstall the printer driver for your HP DeskJet printer for any reason perform one of the steps listed for your operating system IF something unexpected happened during installation the safest method is to run the uninstall utility directly from the CD or disks rather than from the uninstall program that was placed on your hard drive For Windows 3 1x do one of the following m In Program Manager locate your HP DeskJet Series group Double click the Uninstall icon to uninstall your printer software OR m Insert the driver disk either driver disk 1 or your CD into your computer and run Setup exe Select the third option to Remove the HP DeskJet 710C Series software from your PC For Windows 95 Windows 98 and Windows NT 4 0 do one of the Following m From the Start menu click Programs click HP DeskJet 710C Series and then HP DeskJet 710C Series Uninstaller OR m From the Start menu click Settings click Control Panel and then Add Remove Programs Select HP DeskJet 710C Series Remove only OR m Insert the driver disk either driver disk 1 or your CD into your computer and run Setup exe Select the third option to Remove the HP DeskJet 710C Series software from your PC Pri
50. ing Best 57 draft 10 EconoFast 43 57 Normal 57 printing speeds 57 See also print quality MS DOS See DOS multi part forms 3 multiple copies 9 10 multiple envelopes 27 N networking 48 Normal mode print speed 57 O online troubleshooting 40 online user forums 45 Opacity of paper 2 operating environment 48 58 Options color See also print settings ordering addresses for 62 manuals 6l supplies and accessories 60 Orientation paper 42 origami 15 Out of Paper message 6 OUT tray 3 58 P paper brightness of 2 choosing 2 43 coated 2 condition of 3 for inkjet printers 3 for photocopies 2 for photographs 2 for pictures 2 Hewlett Packard 2 loading 3 4 Opacity of 2 orientation 42 preprinted 14 printside 4 See also banners cards iron on transfers labels specifications 57 58 textured 3 two sided printing 2 16 typesto avoid 3 typestouse 2 weight of 2 57 paper adjusters 3 4 paper drawer capacity 3 58 paper jams banners 37 43 cant find paper 6 due to poor paper condition 3 recovering from 6 paper size custom 14 different 14 setting 10 size options 2 57 paper type HP Deluxe Photo Paper 5 HP Special Paper 5 Plain Paper 5 Paper Type setting 10 paper length adjuster 3 paper width adjuster 3 photographs digital 22 paper for 2 33 printing speed 42 pictures as computer files 21 22 drawing 21 paperfor 2 printing speed 42 scanning 21 sources for 21 Plain Paper setting 5 portrait orientatio
51. ional Spaced Ryadh Fixed Space Naskh Naskh Koufi Cyrillic Symbol Sets Fonts Thai HP Arabic 8 Symbol Sets TIS TAPIC23 PC Arabic CP 864 Fonts Fixed Space Point Sizes Point Sizes Thai Courier Courier Bold 12 5 6 7 8 10 12 14 Courier Italic and Bold Italic Point Sizes Pitches Thai Courier Courier Bold and 10 6 12 24 5 10 20 Courier Italic 7 14 28 8 5 17 Thai Courier Courier Bold and 24 6 12 24 6 12 24 Courier Italic Thai Line Printer 8 5 PC Cyrillic CP 866 Latin Cyrillic ISO 8859 5 Proportional SpacedPoint Sizes CG Times CG Times Italic Univers Univers Italic Fixed Space Courier Courier Italic Letter Gothic Letter Gothic Italic Greek Symbol Sets Fonts Proportional Spaced CG Times CG Times Italic Univers Univers Italic Fixed Space Courier Courier Italic Letter Gothic Letter Gothic Italic Baltic Symbol Sets Fonts Proportional Spaced CG Times CG Times Italic Univers Univers Italic Fixed Space Courier Courier Italic Letter Gothic Letter Gothic Italic 5 6 7 8 10 12 14 5 6 7 8 10 12 14 5 6 7 8 10 12 14 5 6 10 12 Point Sizes Pitches 6 12 24 5 10 16 67 20 6 12 24 5 10 20 6 12 24 6 12 24 6 12 24 6 12 24 PC 8 Greek CP 866 Latin Greek ISO 8859 7 Point Sizes 5 6 7 8 10 12 14 5 6 7 8 10 12 14 5 6 7 8 10 12 14 5 6 10 12 Point Sizes Pitches 6 12 24 5 10 16 67 20 6
52. ll the way back in Flip the OUT tray back down if it s up STEP IF your computer does not have a CD ROM drive and disks were not included with your printer see page 45 of the user s guide for information on getting printer software Install the Printer Software To ensure successful installation of the printer software Make sure your computer is fully set up and operational 2 Check that the printer is properly set up and ready to print using the instructions in this setup guide 3 Make sure that the printer is connected directly to the computer remove any switch boxes or other devices using the same port and check that all cable connections are firm 4 Make sure the computer and the printer are turned on 5 Close any virus protection programs or other software programs that are running on your computer see page 14 for instructions Follow the installation instructions for the operating system on your computer If the New Hardware Found dialog box appears at any time during the installation click in the upper right corner of the box or click Cancel Depending upon the operating system on your computer your boxes might differ from the Windows 95 boxes shown throughout this document and the user s guide Windows NT 4 0 users You need to set the HP DeskJet Printer as the default printer See page 14 for instructions Installing from the CD Windows 95 Wind
53. n 42 postcards 34 power adapter purchasing 60 power consumption power cord 60 Power light 42 power requirements 58 preferences See HP print settings box preprinted paper 14 print cartridges aligning 10 42 50 cleaning 10 43 51 light 4 problems with 6 41 42 purchasing 60 refilling 49 removing 50 replacing 43 Print in Grayscale setting 19 print margins 4 57 print quality and refilled cartridges 49 Best 10 EconoFast 10 problems 43 49 transparencies 31 print settings 5 banners 5 36 cards 5 34 default 5 envelopes 26 Flip Horizontal 18 iron on transfers 5 labels 29 photographs _ 5 33 transparencies 31 two sided printing 9 10 16 print settings box See HP print settings box print speed black 57 color 57 photographs 42 pictures 42 specifications 57 printtechnology 57 18 58 printer cable for 44 communications 7 44 default 42 INdrawer 4 loading paper 3 4 OUT tray 3 paper capacity 3 paper drawer 58 specifications 57 printer drivers 55 Printer Services tab HP Toolbox 12 printer software 8 45 printing basic instructions 5 7 basic problems 6 7 drafts 10 flipped 18 from DOS 48 56 mirrored 18 two sided 16 printing grayscale 10 printside of paper 4 Q quality See print quality R rearaccessdoor 6 recipe cards 34 refilling cartridges 49 regulatory notices 63 replacing print cartridges 43 requirements system 48 resolution 57 Resume button 6 38
54. nting from DOS While your HP DeskJet printer is primarily a Windows printer you can also print from a DOS software program when you run the program within Windows 3 1x Windows 95 or Windows 98 At the time of publication this capability was not available in the Windows NT 4 0 environment To print from DOS GN Ensure the HP DeskJet 710C Series printer driver is set as the default in Windows EJ Run the DOS application within Windows EJ In the DOS application select DeskJet 660C or DeskJet 550C as the printer You might need a driver for this which you can obtain from the software vendor 4 Print the document The print settings available for printing from DOS are located on the DOS tab of the HP print settings box Settings located on the other tabs of the box will not affect printing from DOS To ensure proper DOS printing from Windows 95 and Windows 98 do not rename the printer icon in the Printer folder Verify the following settings m From the Details tab of the HP print settings box select Spool Settings Ensure that Enable bidirectional support for this printer is selected m From the Details tab of the HP print settings box select Port Settings Ensure that Spool MS DOS print jobs is selected and Check port state before printing is NOT selected The following settings are available m Paper Size Select the appropriate paper size in the Paper Size box m Character Set Select the appropriate
55. ocument setup Preferences Print Ctrl P Yi h l HP DeskJet 710C Series 27x oure There Setup Features Color Services DOS r Print Quality JA C Best r Paper Options Paper Size Letter 8 5 x 11 in M Paper Type Plain Paper M Cut Sheet Banner Default Help E Fitkaro Cancel Setup Copies poo L Collate Copies Ei FOR MORE INFORMATION ABOUT THE HP PRINT SETTINGS BOX SEE ONLINE HELP The HP Print Settings Box What it can do for you Click a tab and then click a setting HP DeskJet 710C Series Save time and Show your finished ink work at its best Setup Features Color Services DOS Click Best print quality Click EconoFast print quality Select the C Normal EconoFast a P P ro pri ate Paper Options settin gs Paper Size Choose the right Letter 8 5 x 11 in gl paper size and n k type for the job x x Cut Sheet C Banner Default Help O ET Setup Features Color Services DOS _ olorSmart II Save time and color ink Click here to print drafts of color documents in shades of gray Automatic Manual I HP DeskJet 710C Series 24x Setup Features Color Services DOS Save money and trees a Print on both sides of the C None cat paper when available Book Tablet m Orientation Portrait HP DeskJet 710C Series 2
56. of envelopes use the IN drawer How to Print a Single Envelope In the HP print settings box click the Setup tab then select an envelope size in the Paper Size box See page 9 for how to get to the HP print settings box HP DeskJet 710C Series EAES Setup Features Color Services DOS Print Quality C Best Normal EconoFast Select an envelope Paper Options Paper Size DL Envelope 220 x 110 mm M 45 148 x 210 mm Fa B5 182 x 257 mm C6 Envelope 114 x 162 mm a4 5 7B alan 4 4 FA Slide the envelope into the single envelope slot as shown here until it stops S 2 Flap side up and to the left Print the envelope AFTER PRINTING m Change the paper size in the HP print settings box back to Letter or A4 or to whatever you will be printing on next How to Print a Stack of Envelopes EH inthe HP print settings box click the Setup tab then select an envelope size in the Paper Size box See page 9 for how to get to the HP print settings box HP DeskJet 710C Series 20 x Setup Features Color Services DOS Print Quality Best Normal C EconoFs Select an envelope Paper Options Paper Size DL Envelope 220 x 110 mm B A5 148 x 210 mm B5 182 x 257 mm C6 Envelope 114 x 162 mm A2 Envelope 4 38 5 75 in Sad t aia A EA Slide both of the paper adjusters out Make sure the IN drawer is empty Put a stack of up to 15 envel
57. ollow the instructions on the screen If something goes wrong see page 13 10 When the installer instructs you to restart Windows the installation is almost complete Remove the disk from your disk drive and restart Windows Tl Ifa Communication Test dialog box appears click Jest 12 Do one of the following e f the test is successful skip the rest of this section and go to page 15 e f the test is not successful click Troubleshoot and try to correct this problem If you cannot correct this problem click OK For more information about printer communications see page 14 IF you have problems installing T Make sure your printer is on and all connections are firm Ensure that no other peripherals such as a scanner switch box tape backup etc are connected to the printer cable Make sure your cable is IEEE 1284 compliant Exit your software program and turn off the computer and the printer Turn on the printer and then turn on the computer Close any virus protection programs that are running on your computer Right click the virus protection program icon in the taskbar status area and then click Disable Uninstall the printer software using the instructions on page 55 of the user s guide Try the installation process again IF you get a message that two way communication is not working click OK and continue with the rest of the installation For more information on the communication test see page 14
58. olor photographs take awhile to print Check the Power light iF it s blinking the printer is processing information Power Make sure the printer is on the Power light on the front of your printer should be on and that all connections are firm Cover Make sure the top cover of the printer is closed Paper Make sure you put paper in the IN drawer correctly A blank page came out of the printer Tape Make sure you ve removed the protective pieces of tape on the print cartridges Default printer Make sure you ve selected the HP DeskJet 710C Series printer as the default printer To check your default printer click the Troubleshooting tab in the HP Toolbox and then click A blank page came out Under Wrong printer selected click the button for complete instructions on setting a default printer and follow the steps on your screen t The text or graphics are in gg the wrong place Paper orientation If the printing is positioned incorrectly on the page make sure you ve selected the correct orientation Portrait or Landscape on the Features tab of the HP print settings box Alignment If the color ink and black ink don t line up on the printed page you might need to align the print cartridges In the HP Toolbox click the Printer Services tab and then click Align the print cartridges Loading If the printing is slanted or skewed try reloading the paper and make sure the rear access door is properly
59. om the HP DeskJet Control Panel for DOS Refer to Printing from DOS on page 56 for details To clean the print cartridges from the HP Toolbox EH Double click the HP Toolbox icon on the computer screen 2 Click the Printer Services tab gt HP 710C Toolbox How Dol Troubleshooting Printer Services Maintain My Printer Click here to clean Select the paiett hance task you wish to perform print cartridges Align the print cartridges Clean the print cartridges Print a test page Test printer communication HP DeskJet 710C Series Ready EJ Pitka EJ Click Clean the Print Cartridges and follow the directions on the screen If your document looks similar to the example on the left the print cartridges need to be cleaned This takes about 30 seconds and uses 1 sheet of paper Click Clean to clean the print cartridges now HEWLETT Cancel O ERN If the print quality improves by going through this sequence once but the quality is still not quite good enough try going through the procedure again Start at step 1 or click on the Intermediate Clean button on the last cleaning window There is no harm done but a little wasted time and ink But if these steps do not improve the print quality your print cartridges might be low on ink Replace the print cartridges Also dust fibers occasionally drag through the wet ink and streak it IF problems persist continue to Procedure 2 Procedure 2
60. om the modification or refilling of HP cartridges is specifically excluded from coverage of HP printer warranties Refilling an HP cartridge pushes the electronic and mechanical components of the cartridge past their normal life cycle creating many potential problems such as the Following Poor print quality m Non HP ink can contain components that cause nozzles to become clogged resulting in streaked copy and graying or fuzzy characters m Non HP inks can contain components that corrode the cartridge s electrical components resulting in poor printouts Potential damage m If ink from a refilled cartridge leaks the excess ink might damage the service station that caps the cartridge while it is in the printer but not in use Because this service station maintains the health of the cartridge quality problems might occur with this cartridge m If ink from a refilled cartridge leaks onto the electrical components in your printer severe printer damage can occur causing down time and repair costs CAUTION Damage resulting from the modification or refilling of HP cartridges is specifically excluded from the coverage of HP printer warranties NOTE When buying replacement print cartridges check the part numbers carefully so that you buy the right cartridges for your printer Black Large Black Tri Color HP 51645G HP 51645A HP C1823A Storing and using print cartridges To maintain excellent print quality from your print cartrid
61. on From you The buttons are used to control the printer Power Button and Light When Lit the light indicates that the printer is turned on A Resume Button and Light Light blinks when there is a problem concerning paper Correct the problem and press the button Sf Print Cartridge Light Blinks when there is a problem concerning a print cartridge Correct the problem When the problem is corrected and the top cover is closed the light will stop blinking IF two or more lights blink at the same time there is a printer problem Correct the problem and turn the printer off then back on again See the Troubleshooting tab of the HP Toolbox for solutions HP Customer Care IF you have questions either general ones regarding how your printer works or specific ones regarding a problem you re having you have several possibilities for getting the answers Troubleshooting Using the Toolbox IF you have a specific problem the quickest way to find a solution might be right at your fingertips Check the online troubleshooting Feature located in the HP Toolbox See page 11 to find out how to get to the Toolbox IF the suggestions in the Toolbox don t solve your problem you still have many options as described in the following paragraphs Electronic Support Information IF you have a modem connected to your computer and subscribe to an online service or have direct access to the Internet you can obtain a wide variety of information
62. opes in the printer as shown below IF you re using thick envelopes you might need to reduce the number Flap side up and the Flap to the left have made a special adjustment required by your word processor See the word processor user s guide for instructions EJ Slide the paper adjusters so that they fit snugly against the edges of the envelope For small envelopes such as A2 or C6 you ll need to push the sliding adjuster in until it fits snugly against the edge of the envelopes Push the sliding adjuster in EJ Push the IN drawer back in and flip the OUT tray down K Print the envelopes AFTER P RINTING m Change the paper size in the HP print settings box back to Letter or A4 or to whatever you will be printing on next m Remove any remaining envelopes from the IN drawer and replace them with plain paper or whatever you ll be using next Labels You can use your HP DeskJet printer to print sheets of labels We recommend Avery Inkjet Labels which are designed for your inkjet printer GM Click the Setup tab in the HP print settings box Then select Plain Paper as the paper type and Normal as the print quality See page 9 for how to get to the HP print settings box HP DeskJet 710C Series 21 x Setup Features Color Services DOS C Best Normal Paper Options Paper Size g Letter 8 5 x11 in B Select Plain Paper Paper Type Plain Paper l Cut Sh
63. or manufactured plastic parts are marked as to the plastic content to facilitate product recycling Manuals The manuals in this kit are printed on recycled paper Reduction and Reuse Ink Packaging The packaging for the ink cartridges was significantly reduced and made recyclable Energy Consumption HP DeskJet and DeskWriter printers use only 4 5 watts in stand by mode which easily qualifies them as energy saving computer printers under the U S Environmental Protection Agency s Energy Star Computers program The EPA estimates that if all desktop PCs and peripherals in the U S were to qualify the overall savings in electricity could amount to over 1 billion each year It could also prevent the emission of 20 million tons of carbon dioxide per year the equivalent output of 5 million cars The Energy Star emblem does not represent EPA endorsement of any product or service y EPA POLLUTION PREVENTER
64. ows 98 and Windows NT 4 0 6 Insert the CD into your CD ROM drive After a few seconds the HP DeskJet opening screen appears 7 Ifthe opening screen does not appear do the Following a Click Start on the taskbar and then click Run Programs p a Documents gt Eh Settings gt Ne A End gt a wx yao Run a Shut Down J R b Type d setup and click OK IF your CD ROM drive is assigned to a letter other than d type that letter instead or browse to locate the CD ROM drive Run 21x Type the name of a program folder or document and Windows will open it for pou Open Ja setup x Cancel Browse 8 When the opening screen appears click Install the HP DeskJet 710C Series Software on your PC and follow the instructions on the screen If something goes wrong see page 13 9 When the installer instructs you to restart Windows the installation is almost complete Remove the CD from your CD ROM drive and restart Windows 10 10 If a Communication Test dialog box appears click Jest Communication Test Ea This procedure tests the communication between the computer and printer Make sure your printer is on and that the cable is firmly connected at both ends Click Test to test the communications now This takes up to 3 minutes Cancel EJ estan Tl Do one of the following e Ifthe test is successful skip t
65. pag get to the HP print settings box 3 Then click Book or Tablet HP DeskJet 710C Series 21 x Setup Features Color Services DOS Two sided Printing Click the Features tab Book Click Book so the sheets C Tablet can be bound on the left Orientation R Portrait Click 7ablet so the sheets can Landscape be bound at the top I Flip Horizontal J Grdered Printing Copies f Default Help EJ ickaro EJ Print your document The printer automatically prints only the odd numbered pages The printer then displays a message on your computer screen telling you how to reload the paper EJ Put the printed pages back in the IN drawer of the printer The following illustrations show how to put the paper back in the printer for the Book option and the Tablet option Book option Odd numbered pages print first Reload to print even numbered pages Tablet option Odd numbered pages print first Reload to print even numbered pages The printer prints the even numbered pages on the reverse side of the odd numbered pages KJ when the paper is ready flip the OUT tray down again and click Continue in the message box The printer prints the even numbered pages on the reverse side of the odd numbered pages AFTER P RINTING Change the Two Sided Printing option back to None a gt How to Flip a Document When you print a flipped document the text and pictures are flipped horizontally
66. r may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world To the extent that this Warranty Statement is inconsistent with local Law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and Limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom oO Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or not allow Limitations on the duration of implied warranties FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS Index Symbols Black cartridge 49 Power button 42 44 Print cartridge light 44 50 Resume button 6 38 44 Tri Color car
67. ransparencies U S letter 50 transparencies European A4 50 transparencies HP Premium Heavyweight Inkjet Paper U S letter 100 sheets European A4 100 sheets HP Premium Inkjet Paper U S letter 200 sheets European A4 200 sheets HP Greeting Card Paper Prescored for quarter fold U S letter 20 sheets 20 envelopes European A4 20 sheets 20 envelopes HP Glossy Greeting Card Paper Prescroed for half fold U S letter 10 sheets 10 envelopes European 10 sheets 10 envelopes HP Deluxe Photo Paper U S letter 20 sheets European A4 20 sheets HP Premium Photo Paper U S letter 15 sheets Asian A4 15 sheets European A4 15 sheets HP Photo Paper U S letter 20 sheets Asian A4 20 sheets European A4 20 sheets HP Bright White Inkjet Paper U S letter 500 sheets U S letter 200 sheets European A4 500 sheets European A4 200 sheets Transfer Media HP Iron On T Shirt Transfers U S letter 10 sheets Asian A4 10 sheets European A4 10 sheets Number C1820A C1821A C3834A C3828A C3835A C3832A C6051A C6053A C1852A C1853A 51634Y 51634Z C1812A C6042A C6044A C6045A C6055A C6057A C6039A C6043A C6040A C1846A C6765A C1847A C1824A C5976A C1825A C5977A C6049A C6065A C6050A Availability of special media varies by country Replaceable Parts HP DeskJet 710C Series Printer Documentation Kits Arabic Czech Danish Dutch English Finnish French German Greek Hebrew Hun
68. ranty is valid in any country where the covered HP product is distributed by HP except for the Middle East Africa Argentina Brazil Mexico Venezuela and France s Departments d Outre Mer for those excepted areas the warranty is valid only in the country of purchase Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer Limitations of Warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NORITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THE HP PRODUCTS AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Limitations of Liability To the extent allowed by Local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Local Law This Warranty Statement gives the customer specific legal rights The custome
69. rawer Loading If several sheets feed into the printer together try unfolding and folding the paper to get more air between the sheets Ink You can control the amount of ink on the page by changing the print quality on the Setup tab of the HP print settings box m Ifthe printing appears faded or the colors are dull click Normal or Bestinstead of Econofast m Ifthe colors bleed into one another or the ink smears on the sheet click Normal or EconoFast instead of Best m You might be running out of ink Replace the cartridges as explained in step 4 of the setup guide Be CHECK ONLINE TROUBLESHOOTING FOR MORE HELP m Make sure you haven t selected Print in Grayscale on the Setup tab of the HP print settings box Communications If meaningless characters are printing on your page the computer might have lost communication with your printer Make sure all cables are plugged in tightly Make sure you re using a bidirectional cable To test the cable in the HP Toolbox click the Printer Services tab and then click Jest the printer communication Ei CHECK ONLINE TROUBLESHOOTING FOR MORE HELP Paper If the paper creases as it passes through the printer the paper might be inappropriate for banner printing HP Banner Paper is highly recommended Margin gap If you see gaps in the printing at the ends of the sheets a problem might exist in your software program See online troubleshooting for more information m CHECK ONLI
70. re about renting one About Text The words on the page look the way they do because of the Fonts you use when you type the text in your software program Fonts are sets of characters uppercase and lowercase letters numerals and punctuation marks with a particular design or look to them Each font has a name such as Times New Roman or Creepy CREEPY ABCDEFGHIJKLMNOPQRSTUVWXYZ ABCDEFGHIJKLMNOPQRSTUVWXYX 0123456789 C4 AH S Choosing Fonts When you re choosing fonts you can think of them in these groups m Serif fonts have tags tails on the Letters which lead your eye from one character to the next Serif fonts are good for blocks of text m Sans serif fonts have no tags Their clean lines make them ideal for headlines and other large text m Special purpose fonts These include decorative and script fonts usually used as special effects for small amounts of text in large sizes Times New Roman seif Arial Snowdrift Sans serif Special purpose Using Fonts Many software programs include a Font command that lists the available fonts Usually you ll select the text and apply the font or include the font as part of a style definition See the user s guide for the program you re using to find out how to select Fonts for your text Times New Roman v Times New Roman Algerian Arial Arial Rounded MT Bold Artistik Ashley Inline AvantGarde Bahaus 93 Bookman Buying Fonts
71. s Black print cartridge Color print cartridge Remove tape Remove tape A For each print cartridge lift the green cradle Latch With the electrical contacts toward the rear of the printer push the cartridge firmly down into the cradle Close the latch You will hear a click and the cartridges will sit firmly in the cradles You must insert both cartridges for the printer to operate Cradle latch Black print cartridge Cartridge cradles Color print cartridge 5 Close the top cover If the print cartridge The print cartridge light 6 continues to blink for a few seconds and then light g continues goes off You ll hear the cartridges return to their home position on the to blink take out right side of the printer both cartridges and reinsert them Print cartridge light blinking STEP Load Paper in 5 Your Printer WF Grab the sides of the IN drawer and pull the drawer out Slide the paper adjusters out as far as possible You can flip up the OUT tray to see better OUT tray IN drawer Paper width Paper length adjuster adjuster Grab to pull IN S lt drawer out Grab to pull IN drawer out 2 Load the paper in the IN drawer You can insert as much paper as fits comfortably under the tab on the paper length adjuster Paper length adjuster tab IN drawer 3 Move both paper adjusters in until they fit snugly against the paper s edges and slide the IN drawer a
72. ssibilities Acknowledgments Microsoft and MS DOS are U S registered trademarks and Windows is a trademark of Microsoft Corporation TrueType is a U S trademark of Apple Computer Inc Arial and Times New Roman are U S registered trademarks of The Monotype Corporation Snowdrift is a trademark of Agfa Division of Bayer Corporation Creepy is a trademark of the Monotype Corporation which may be registered in certain jurisdictions Kodak is a trademark of the Eastman Kodak Company Notice The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Printing History Edition 1 March 1998 Copyright 1998 by Hewlett Packard Company CHAPTER 1 CHAPTER 2 CHAPTER 3 CHAPTER 4 CHAPTER 5 INDEX Table of Contents Printing Basics How to Choose Paper How to Put Paper in the Printer How to Print Printer Software Beyond the Basics How to Print on Diff
73. t aC Bi your desktop when you start your computer gt HP DeskJet 710C Series Toolbox The HP Toolbox What it can do for you HP 710C Toolbox How Do I Follow the steps to print what you want HP 710C Toolbox Troubleshooting Find your way to a solution when things go wrong See page 40 for more information HP 710C Toolbox Printer Services Keep your printer in working order CHAPTER 2 g How to Print on Different Paper Sizes Td How to Print on Both Sides of the Paper How to Flip a Document IN About Color aN About Pictures About Text Beyond the Basics ith the printing basics down you re ready to learn more about what your printer can do for you and how you can get the most out of your printer How to Print on Different Paper Sizes G Most of the time when you print on plain paper cards labels and envelopes you select one of the standard sizes in the Paper Size box on the Setup tab of the HP print settings box But you re not limited to the sizes listed Just make sure the size of the paper falls within the following dimensions so the printer rollers can pick up the paper Width 3 to 8 5 inches 77 mm to 215 mm Length 3 to 14 inches 77 mm to 356 mm Then follow these steps EH inthe HP print settings dialog box click the Setup tab and then select Custom in the Paper Size list See page 9 to find out how
74. t cartridge cradles automatically move to the center of the printer and the print cartridge amp light flashes A Snap up the cradle latch from the top of the print cartridge to be replaced Lift the print cartridge out of the cradle EJ Discard the used print cartridge WARNING Keep new and used print cartridges out of the reach of children Aligning the print cartridges You must align the black and tri color print cartridges each time you replace or reinstall an print cartridge This ensures that the black and tri color inks are aligned when used together on the same line of text or within the same picture Refer to the Setup Guide for procedures DOS users can align the print cartridges from the HP DeskJet Control Panel for DOS Refer to Printing from DOS on page 56 for details Cleaning the print cartridges Cleaning your print cartridges can improve the quality of printing IF your printed page is missing lines or dots perform Procedure 1 below If your printed page contains streaked ink perform Procedure 2 Procedure 1 Correcting missing lines or dots Clean the print cartridges when you notice that the lines or dots are missing from your printed text and graphics as shown on the left The print cartridges can be cleaned from the HP Toolbox NOTE Do not clean the print cartridges unnecessarily as this wastes ink and shortens the life of the print cartridge NoTE DOS users can clean the print cartridges fr
75. tatement The display LEDs meet the requirements of EN 60825 1 Power Module Statement The power module cannot be repaired IF it is defective it should be discarded or returned to the supplier CORBIS FRUBRESSRESAEMalhies VCC ORE ILEOCDFABIRRMHRE CT COREL ZERK CERTAT eBHWELTWETA TOREKOT ETFL LE VA VREER T A SHS amp SBESSeRMOTFCEMBVETF BY 4 FRU ERAS ISHED TIE LUM Y RRUSLTR SLY ASA PUSH AS AA O 7A ASeBCce AAWAAZAS HE AAOMGLI TO Ay FR OAS MHA SHAM HTS w BOAT HIS APS At AUZ Br A171 0 JAS WaSeoes HAHH ANS Be AACA FAAAAMAMS 2E VE AHMA ASEH USULE Limited Warranty Statement HP Product Duration of Limited Warranty Software 90 Days Print cartridges 90 Days Printer 1 Year A Extent of Limited Warranty 1 Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer Customer is responsible for maintaining proof of date of purchase For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free HP s limited warranty covers only those defects which arise as a result of normal use of the product and do not apply to any a Improper or inadequate maintenance or modification
76. ter 42 dialog boxes See HP print settings box and HP Toolbox different paper size 14 digital photographs 22 door rear access 6 top cover 6l DOS printing 48 56 system requirements 48 DOS Character Set 58 double sided printing See two sided printing dpi in pictures 22 draft mode 10 drawer IN 3 4 58 paper 58 driver printer software 45 duty cycle 57 E EconoFast mode printspeed 57 when to use 10 43 electronic files creating 21 22 electronic support 45 energy usage 18 58 envelopes choosing 26 58 creating 28 multiple 27 print settings 26 27 printing 26 28 problems with 27 rotating 27 single envelope slot 26 sizes 27 typestoavoid 26 environment operating 48 58 error messages 7 F FAQs 45 faxes 42 fibers on cartridges 52 files electronic 21 22 Flip Horizontal iron on transfers 39 print setting 18 flipped printing 18 fonts 23 buying 24 choosing 23 installing additional 58 previewing 24 sans serif 23 serif 23 special purpose 23 TrueType 24 Typel 24 using 24 forms multi part 3 fuzzy printing 38 G glossy paper 2 grayscale drafts 19 inadvertent use of 43 printing 10 turning on and off 19 greeting cards 35 H help HP Toolbox 11 online 40 technical support 45 Hewlett Packard papers 2 ordering from HP 60 How Do I tab HP Toolbox 12 HP Banner Paper 36 HP Bright White Inkjet Paper 2 HP Custome Care Web site 45 HP Deluxe Photo Paper 2 5 33 HP DeskJet
77. the picture or text you want to print m iron on transfer paper which you can buy at a computer or office supply store Here s how you do it Ei on your computer open the document containing the text or picture you want to transfer to the t shirt EJ Inthe HP print settings box click the Setup tab Select HP Premium Inkjet Paper as the paper type IF you want the text or picture on your t shirt as you see it on the screen flip the document by clicking Flip Horizontal on the Features tab EJ Load the transfer paper transparent side down in the printer 5 Print the transfer K Follow the instructions included with the iron on transfer paper to transfer the image onto your shirt AFTER P RINTING m Click the Flip Horizontal box in the print settings box to clear it m Replace the transfer paper with your everyday paper CHAPTER 4 Online Troubleshooting Common Problems Printer Communications Buttons amp Lights HP Customer Care Getting Help When Things Go Wrong W hen problems occur the quickest way to find a solution is to use the online troubleshooting feature With a few clicks of the mouse button you ll find your specific problem and details on how to fix it Click your way to a solution EH Double click the Toolbox shortcut or icon on your desktop first See page 11 HF DeskJet if you can t find the aes HP Toolbox Toolbox gt HP 710C Toolbox
78. tridge 49 50 Bi i A accessories ordering 60 addresses for ordering 62 adjusters paper 3 4 aligning print cartridges 10 42 America Online 45 art printing 21 22 Avery labels 29 30 58 B Banner light 36 banner switch 36 43 banners choosing paper for 36 58 loading problems 43 margin problems 43 paperjams 37 43 paper types to avoid 36 preparing paper for 37 printsettings 36 printing 36 38 problems 38 43 Best mode print speed 57 Best print quality 10 bidirectional communications 7 43 44 48 black and white printing 10 black print speed 57 black resolution 57 bleeding ink 3 43 Book option 16 brightness of paper 2 business cards 34 business forms 14 button Power 42 Resume 6 38 C cable 44 capacity of paper 3 cards choosing paperfor 34 58 Orientation 34 printsettings 34 printing 34 35 stacking 34 cartridges See print cartridges CD ROM disk 22 charts 2 choosing paper 2 43 cleaning print cartridges 10 43 clearing jammed paper 6 clip art 21 coated paper 2 color about 19 adjusting 20 matching 19 missing 43 options 20 paper choices 2 printing 2 problems 19 43 turning off 19 wrong 43 color print speed 57 color resolution 57 ColorSmart technology 20 communications 44 bidirectional 42 43 48 printer 44 problems 7 two way 42 43 CompuServe 45 copyright law 21 custom paper sizes 14 customer support 45 Cut Sheet option 38 D default print settings 5 default prin
79. ur software program and through the printer software you installed on your computer Instead of pushing buttons on a remote control you make your selections in the HP print settings box and the HP Toolbox But just like a remote control sometimes these two boxes are hard to find Tell the Printer What You Want Printer Software HP Print Settings Box How to find it see page 9 What it does see page 10 HP Toolbox How to find it see page 11 What it does see page 12 See the Results The HP Print Settings Box How to find it You can select settings such as the paper type paper size orientation and print quality in this box How you find the box differs depending on which software program and which operating system you re using Try these strategies from the File menu of your document and you re sure to get there Try This E Click File and then click Print EJ Then click whichever button you see Properties Setup or Printer Clicking Options at this point won t get you there IF you still don t see the box click Setup Options or Properties Or Try This EH if Princisn t there then click Printer Setup or Print Setup EJ Then click whichever button you see Setup or Options New Ctrl N Open Ctrl O Close Save Ctrl S Save as Save All Properties Templates Page Setup Print Preview New Ctrl N Open Ctrl O Close Ctrl F4 Save Ctrl S Save as Revert D
80. utomatically print in color You can print drafts of your color documents in grayscale if you re going to photocopy them in black and white or if you want to save time and ink m Inthe HP print settings box click the Color tab and then click Print in Grayscale podnosnoocoonsmssoonoodoeseaccooosconsdeDo A e in this box means that color is A a E turned off Your color documents will print in shades of gray until you change the setting IF you want exceptional quality black and white documents use Bestor Normal mode with the grayscale setting In these modes the printer will use some color ink Adjusting the Color Like a full featured camera your printer can autofocus using HP s ColorSmart technology to automatically make adjustments that will give you the best quality color printing But if you prefer you can manipulate the settings yourself to produce the effect you want GM inthe HP print settings dialog box click the Color tab and then click Manual Then click Options HP DeskJet 710C Series 27 x Setup Features Color Services DOS Click to display olorSmart II 2 your color options C Automatic Manual J Print in Grayscale J ICM Default Help Gd Er OK Cancel A Change the ntensity or Halftoning settings HP DeskJet ColorSmart Options Pattern Scatter EJ Hatka Cancel Default Help To find out more about these settings click Help About pi
81. y calling 1 805 257 5565 Software upgrades are available for the cost of the disks plus shipping m f you are outside the U S call your nearest HP Customer Care Center service technician will coordinate the process This service is free of charge during the warranty period of your printer Beyond the warranty period repairs will be charged on atime and materials basis A NOTE ABOUT LE TERS IF you need technical help from a technical support person we recommend that you call us while youre in front of your computer and printer rather than writing a letter to us That way we can help you with your questions immediately HP Customer Care By Phone To speak with someone for online technical assistance call one of the following numbers This service is free during the warranty period of your printer However if you are calling long distance the usual long distance charges apply m Africa Middle East m Argentina m Australia m Austria m Belgium Dutch m Belgium French m Brazil m Canada English m Canada French m China m Czech Republic m Denmark m Finland m France m German m Greece m Hong Kong m Hungary m India m Indonesia m lreland m ltaly m Japan Tokyo m Japan Osaka m Korea m Malaysia m Mexico D F m Mexico Guadalajara m Mexico Monterey m Middle East Africa m Netherlands m New Zealand m Norway m Philippines m Poland m Portugal m Russia m Singapor

HP DeskJet 712c InkJet Printer

Contents

Download Pdf Manuals

Related Search

Related Contents