Xerox Phaser 850 Printer
Contents
1. 0000000000000 0643 99 ai Manual feed slot 1 sheet m Face down t 0643 96 ai 30 Phaser 850 Color Printer 2 If your application has a setting for labels use it as a template Otherwise for margin settings refer to the instructions included with the labels 3 Inthe printer driver make these selections m Select the appropriate tray Turn off the two sided printing option 4 Send the job to the printer See page 1 for supplies ordering information Guidelines for printing on labels m Use only Phaser 850 printer Color Printing Labels m If any of the labels on a sheet are missing do not use that sheet it may damage printer components Caution Keep labels in a cool dry place Never store labels in a high humidity environment Labels stored under such conditions will jam in the printer Store unused labels flat in their containers Rotate stock frequently Long periods of storage can cause the labels to curl and will jam the printer User Guide 31 sjeqe1 2 sided Prints Automatic two sided printing Automatically make two sided prints using the paper trays or the manual feed slot In the Print dialog box select the two sided printing option and a binding preference how the page turns To automatically make two sided prints m Do not place paper that was printed on one side back into the printer to print on the second side Pre printed pages may stick2. CAUTION A personal injury hazard exists that may not be apparent For example a panel may cover the hazardous area Also applies to a hazard to property including the product itself DANGER A personal injury hazard exists in the area where you see the sign Care of product Disconnect the power plug by pulling the plug not the cord Disconnect the power plug if the power cord or plug is frayed or otherwise damaged if you spill anything into the case if product is exposed to any excess moisture if product is dropped or damaged if you suspect that the product needs servicing or repair and whenever you clean the product Ground the product Plug the three wire power cord with grounding prong into grounded AC outlets only For protection against electric shock this product is classified Class I and Type B where applicable Location of product Place the printer in a well ventilated area Symbols as marked on product DANGER high voltage Protective ground earth terminal Hot surface on or in the printer Use caution to avoid personal injury Use caution Refer to the manual s for information Warning If the product loses the ground connection usage of knobs and controls and other conductive parts can cause an electrical shock Electrical product may be hazardous if misused Warning For your protection do not defeat any interlocks Contents Tektronix supplies and accessories 1 The front panel 6 Print quali
3. PHASER 850 COLOR PRINTER USER GUIDE Tektronix www tek com Color_Printers Tektronix F4 Phaser 850 Color Printer User Guide November 1999 Copyright Tektronix Inc Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Tektronix Inc Tektronix Phaser PhaserShare ColorStix the TekColor icon and Made For Each Other are registered trademarks of Tektronix Inc PhaserLink PhaserPort PhaserPrint PhaserSym PhaserTools TekKSMART and the TekColor name are trademarks of Tektronix Inc TekColor Care and RealSUPPORT are service marks of Tektronix Inc Adobe Acrobat Acrobat Reader Illustrator PageMaker Photoshop and PostScript ATM Adobe Garamond Birch Carta Mythos Quake and Tekton are registered trademarks and Adobe Jenson Adobe Brilliant Screens technology and IntelliSelect are trademarks of Adobe Systems Incorporated or its subsidiaries which may be registered in certain jurisdictions Apple LaserWriter LocalTalk Macintosh Mac OS AppleTalk TrueType2 Apple Chancery Chicago Geneva Monaco and New York are registered trademarks and QuickDraw is a trademark of Apple Computer Incorporated Marigold and Oxford are trademarks of AlphaOmega Typography Avery is a trademark of Av
4. U S C5 DL Choukei 3 Gou Choukei 4 Gou Using the manual feed slot for single sided printing To use the manual feed slot for single sided printing follow these steps To use the manual feed slot for two sided printing see Automatic two sided printing on page 32 Note Refer to page 34 for instructions on loading letterhead for two sided printing 1 In a supported printer driver select Manual Feed Paper or Manual Feed Transparency m Make sure that two sided printing is turned off in the printer driver 2 To send the job to the printer click Print 14 Phaser 850 Color Printer Open the manual feed slot 4 Align the paper transparency or envelope with the left side of the slot For either Letter or A4 size adjust the guides on the right side of the slot 5 When the front panel reads Waiting for Manual Feed insert one sheet or envelope until the printer pulls it in Top of the page enters first m Side to be printed is face down To avoid jams make sure the sheet or envelope is properly aligned as it enters the printer m Check the first print to make sure the image placement is correct 6 Wait for the front panel s prompt before inserting additional sheets 0643 67 User Guide 15 Manual feed speciality media overview 1 Letterhead or High Resolution Photo See Loading letterhead paper for two sided printing on page 34 and Printing on High Resolution Photo Paper on page 29 f
5. which ever comes first Phaser 850 Color Printer Replacement items Item Part Number Maintenance Waste Tray replacement 436 0370 01 Maintenance Drawer replacement 436 0383 00 Rapid Release Guide 650 4153 00 Additional memory Features Part Numbers Improved performance m Up to 256 Mbytes maximum m 64 Mbytes ZMB64 m 128 Mbytes ZMB128 The printer has two memory slots When adding memory you can use 64 Mbyte and 128 Mbyte DIMMs in combination Trays Size Description Part Number Standard Paper Transparency Tray A Letter U S 436 0330 00 Standard Paper Transparency Tray A4 Metric Letter 436 0332 00 High Capacity Transparency A Letter U S 436 0336 00 Label Tray High Capacity Transparency Label A4 Metric Letter 436 0338 00 Tray Cleaning Kit Item Part Number Package of 5 alcohol wipes 016 1845 00 User Guide High Capacity Paper Tray Assembly Features Part Numbers Increased paper printing capacity Increased printing versatility and convenience Up to two High Capacity Paper Tray Assemblies can be used m U S Z840LTA m Metric Z840LTA Option 01 Printer Station Features Part Number Ergonomic surface height Provides storage for supplies ZCARTA Internal IDE Hard Drive Features Part Number Required for collation Extends font capacity Z850HD DP Feature Set Features
6. 33 Suid papis omy Two sided Prints Loading letterhead paper for two sided printing To load letterhead paper for two sided printing follow these additional steps Caution Do not place paper that was printed on one side back into the printer to print on the second side Pre printed pages may stick together 1 Load the paper in the paper tray or the manual feed slot u Paper tray Letterhead side is face down Place the top of the page at the back of the tray O0 D00000000 00 SSS 0643 98 Manual feed slot Letterhead side is face up Top of the page enters the printer last 0643 69 34 Phaser 850 Color Printer 2 In your printer driver in the Print dialog box select the tray by location m Upper Middle Lower Manual Feed Paper Note When the printer operates in automatic two sided printing mode the paper partially exits before printing the second side To avoid paper jams do not touch the paper before it completely exits the printer User Guide 35 Adding ink Caution Use only Phaser 850 printer ColorStix ink the use of other ink may affect print quality and reliability Tektronix warranties and service contracts do not cover damage malfunction or degradation of performance caused by the use of non Tektronix supplies or consumables or the use of Tektronix supplies not specified for use with this printer See page 1 for supplies ordering information Ink tips m Keep ink i
7. Part Number High Resolution Photo print quality mode 1200 x 600 dpi Automatic two sided printing capability Adds 32 Mbytes of memory 64 Mbytes total 1st Page Preview functionality Quick Collate functionality requires a hard drive Page Pipelining Z850FP Phaser 850 Color Printer PhaserShare Network Card Features Part Number m Easy to install Token Ring ZNBTR m Increases shareability m High performance network connectivity User Guide The front panel m Provides access to printer settings tray print quality mode network settings etc Displays the printer s operating status Ready to Print Printing m Alerts you to replace consumables load paper and clear jams 3 4 2 Phaser 850 DX Z READY TO PRINT About my Printer Help Printer Demo i 0643 79A ai 6 Phaser 850 Color Printer Key 1 Error indicator Power indicator Printer model and current status Pw N Display m Menu Accesses printer setup menus a About My Printer Displays current printer settings and information Help Accesses information and tools for solving printer problems Printer Demo Prints sample images and color charts 5 Navigation arrows Use the arrows to scroll the front panel menus 6 Select button Selects highlighted settings Help button Press at any time for additional information on displayed menu options or status mess
8. 66 ai Phaser 850 Color Printer Loading the High Capacity Paper Tray Assembly Supported media See page 1 for supplies ordering information Paper only 500 sheet capacity Bond or equivalent 63 120 g m 17 32 lb You can use up to two High Capacity Paper Tray Assemblies with your printer Loading the tray 1 Angle the paper stack to match the angle of the tray 2 Use the tray s maximum capacity label to determine how much paper to load 3 Load paper with the side to be printed face up For single sided printing load letterhead paper with the top of the page at the front of the tray For two sided printing on letterhead refer to page 34 4 Place the paper snugly against the inside left back wall of the tray User Guide 25 5 26 Insert the tray into the printer 0389 19 Phaser 850 Color Printer Loading the optional High Capacity Transparency Label Tray Supported media See page 1 for supplies ordering information Transparencies m 175 sheet capacity m Use only Phaser 850 printer transparencies m Set tray switch to Transparency Labels m 100 sheet capacity m Use only Phaser 850 printer Color Printing Labels m Set tray switch to Label User Guide 27 Loading the tray 1 Use the tray s maximum capacity label to determine how much media to load 2 Load media with the side to be printed face up Place the media snugly against the inside left back wall of the
9. LATION TEKTRONIX RESPONSIBILITY TO REPAIR REPLACE OR OFFER A REFUND FOR DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE CONSUMABLES IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THESE WARRANTIES TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING LOSS OF PROFITS IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES For the software warranty please see the end user license agreement included with the software If you are an Australian consumer you should be aware that the Trade Practices Act 1974 and equivalent State and Territory legislation collectively the Acts contain special provisions designed to protect Australian consumers Nothing in any Tektronix warranty material excludes or limits the application of any provision of any of the Acts where to do so would contravene the Acts or cause any part of this warranty to be void In this warranty material an implied condition or warranty the exclusion of which from a contract with a Consumer as defined in the Acts would contravene any provision of the Acts or cause any part or all of this warranty to be void is called a Non excludable Condition To the full extent permitted by law Tektronix s sole and total liability to the customer for a breach of any Non excludable Condition including for any consequential loss suffered by the customer is l
10. Tray Supported media See page 1 for supplies ordering information Paper m 200 sheet capacity m Bond or equivalent 60 150 g m 16 40 lb Heavy papers 150 176 g m 40 65 lb for example cover stock 176 g m or 65 lb single sided printing only Coated or glossy papers single sided printing only Short grained paper 105 150 g m 28 40 lb bond Tektronix Premium Cover single sided printing only Tektronix High Resolution Photo single sided printing only Set tray switch to Paper Transparencies m 50 sheet capacity m Use only Phaser 850 printer transparencies m Set tray switch to Transparency Labels m 50 sheet capacity m Use only Phaser 850 printer Color Printing Labels m Set tray switch to Paper User Guide 23 sAely Trays Loading the tray 1 24 Use the tray s maximum capacity label to determine how much paper or transparency to load Load paper with the side to be printed face up For single sided printing load letterhead paper with the top of the page at the front of the tray For two sided printing on letterhead refer to page 34 Place the paper snugly against the inside left front wall of the tray Set the switch on the side of the tray for Paper or Transparency to match the loaded media If you are loading labels in the Paper Transparency tray set the tray switch to Paper Insert the tray into the printer vvvv Paper vvv v Transparency 0643
11. ages Printing a Menu Map The Menu Map shows you where features such as the help pages are located in the front panel s menu structure 1 Scroll to Menu press Select 2 Scroll to Print Menu Map press Select User Guide 7 jaued UOJ Features Print quality modes Print quality modes selectable from a Maximum speed printer driver or the front panel Fast Color 14 ppm Paper m Fastest full color output 6 5 ppm Transparency m Useful for many images and previewing work m Produces good peer level documents m Useful for rush jobs when saturated colors are not necessary Standard 8 ppm Paper m General purpose mode for 3 5 ppm Transparency full color printing m Best quality mode for printing transparencies Suitable for most office uses m Produces vibrant saturated prints with smooth color transitions Enhanced 4 ppm Paper m Superior text resolution and very smooth light colors m Balance of high quality and fast speed Smoothest and brightest large area fills m Useful for printing paper copies of overhead presentations High Resolution Photo 2 ppm Paper m Highest quality color prints m Near photographic detail m 1200 x 600 dpi m Requires DP or DX Feature Set Approximate number of pages per minute does not include image processing time Based on prints with margins of 5 in or greater Transparencies are printed in Standard mode 8 Phaser 850 Co
12. ance Kit Press the Help button on the front panel for details m The Standard Maintenance Kit has a life of 10 000 prints or 2 years whichever comes first m The Extended Maintenance Kit has a life of up to 45 000 prints depending on ink coverage or 2 years whichever comes first 40 Phaser 850 Color Printer Caution The printer may be hot Do not reach into the printer while the maintenance drawer is removed 0643 125 ai User Guide 41 yy sueuauleyy Jams Removing paper jams The front panel message indicates the jam location and information on how to clear the jam Check the front panel for Troubleshooting Jams information To prevent jams use only the recommended papers transparencies and labels see page 10 and clean the printer s rollers if visibly dirty For complete cleaning instructions refer to the printer s CD ROM or on the Tektronix web site Media Jam Open Exit Cover to Clear Solution 1 If the paper has partially exited the printer at the exit slot follow these steps Otherwise refer to Solution 2 on page 43 1 Open the exit cover 2 Using both hands remove the jammed paper Remove the entire sheet of paper any pieces of paper left in the printer may cause more jams 42 Phaser 850 Color Printer Solution 2 If paper gets caught under the Rapid Release Guide follow these steps Caution Handle the Rapid Release Guide carefully to avoid bending or dama
13. clearing paper jams brief 42 color corrections Automatic 9 Black and White 9 Commercial Press 9 DIC 9 Euroscale Press 9 FujiProof 9 None 9 SNAP Press 9 sRGB Display 9 SWOP Press 9 Toyo 9 Vivid Color 9 ColorStix ink loading 36 ordering information 1 Commercial Press color correction 9 consumables adding ink sticks 36 Maintenance Kit 40 User Guide 61 D DIC color correction 9 DP Feature Set ordering information 4 E Eliminate Light Stripes brief procedure 49 Enhanced print quality mode 8 envelopes guidelines 19 printing details 18 printing from Microsoft Word Macintosh 19 printing from Microsoft Word Windows 22 printing from the manual feed slot 14 sizes 12 Euroscale Press color correction 9 F Fast Color print quality mode 8 Feature Set DP ordering information 4 front panel About My Printer 7 buttons 7 Help 7 introduction 6 Menu 7 Printer Demo 7 FujiProof color correction 9 H hard disk ordering information 4 High Resolution Photo paper ordering information 1 paper printing on 29 print quality mode 8 High Capacity Paper Tray Assembly ordering information 4 62 Phaser 850 Color Printer IDE hard drive ordering information information resources 57 ink sticks loading 36 ordering information 1 J jams paper brief procedure 42 L labels guidelines 31 ordering information 2 printing on 30 storing 31 light stripesbrief procedure 49 M Maintenance Kit or
14. dering information 2 replacing 40 manual feed 2 sided printing 32 single sided printing 14 supported media 13 margins envelopes 12 paper 11 media ordering information 1 tips 10 media jams exit cover 42 front cover 45 manual feed 46 trays 47 User Guide 4 63 memory printer ordering information 3 modes print quality 8 moving the printer 55 N None color correction 9 O online color resource 57 P paper jams brief 42 margins 11 ordering information 1 printarea 11 sizes 11 tips 10 paper jams exit cover 42 front cover 45 manual feed 46 trays 47 paper trays ordering information 3 PhaserShare Token Ring network card ordering information 5 print area envelopes 12 paper 11 print quality modes 8 Enhanced 8 Fast Color 8 High Resolution Photo 8 Standard 8 print speed 8 64 Phaser 850 Color Printer printer cart ordering information 4 color corrections 9 feature set ordering information 4 front panel 6 memory ordering information 3 moving 55 print speed 8 quality modes 8 shipping 56 station ordering information 4 R Rapid Release Guide cleaning brief procedure 53 ordering areplacement 3 paper jam 43 replaceable parts ordering information 3 S shipping the printer 56 smears ink 54 oilorink 51 SNAP Press color correction 9 speed of printing 8 sRGB Display color correction 9 Standard print quality mode 8 streaks ink 52 supplies order information 1 SWOP Press color corr
15. ection 9 T TekColor color corrections 9 Toyo color correction 9 User Guide 65 transparencies ordering information 2 printing from standard tray 24 printing from Transparency Label Tray 27 printing manual feed 14 sizes 11 transparency trays ordering information 3 trays high capacity 27 loading 24 optional assembly 25 ordering information 3 standard 23 Transparency Label Tray 27 troubleshooting light stripes brief procedure 49 mediajams 42 print quality problems brief 49 smears ink 54 smears oil orink 51 streaks ink 52 V Vivid Color color correction 9 66 Phaser 850 Color Printer Tektronix Printed on recycled paper 071 0643 00
16. ery Dennison Corporation FTP Software is a registered trademark of FTP Software Incorporated PCL and HP GL are registered trademarks of Hewlett Packard Corporation Hoefler Text was designed by the Hoefler Type Foundry ITC Avant Guard Gothic ITC Bookman ITC Lubalin Graph ITC Mona Lisa ITC Symbol ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation Bernhard Modern Clarendon Coronet Helvetica New Century Schoolbook Optima Palatino Stempel Garamond Times and Univers are trademarks of Linotype Hell AG and or its subsidiaries MS DOS and Windows are registered trademarks of Microsoft Corporation Wingdings in TrueType format is a product of Microsoft Corporation WingDings is a trademark of Microsoft Corporation and TrueType is a registered trademark of Apple Computer Inc Albertus Arial Gill Sans Joanna and Times New Roman are trademarks of Monotype Corporation Antique Olive is a registered trademark of M Olive Eurostile is a trademark of Nebiolo Novell and NetWare are registered trademarks of Novell Incorporated Sun Sun Microsystems and Sun Microsystems Computer Corporation are registered trademarks of Sun Microsystems Incorporated SPARC is a registered trademark of SPARC International Incorporated SPARCstation is a trademark of SPARC International Incorporated licen
17. ging the clear plastic edge 1 Open the exit cover 2 Lift the blue paper guide MA 0643 150 Lift up on the blue tabs and remove the Rapid Release Guide Do 3 not use any sharp objects in this area of the printer User Guide 43 swer Jams 4 5 44 Remove the jammed paper Z 0643 152 Make sure the thin white dust shield is lying on top of the metal shaft Then reinstall the Rapid Release Guide pressing down on the blue tabs to snap the guide into place Phaser 850 Color Printer Media Jam Open front cover to clear 0643 72 ai 1 Open the front cover 2 Using both hands remove the jammed paper If there is any resistance to removing the jammed paper turn the blue thumbwheel to help feed the paper 4 Remove the entire sheet of paper any pieces of paper left in the printer may cause more jams User Guide 45 Media Jam Retry manual feed 0643 158 1 Using both hands remove the jammed paper transparency or label sheet 2 When prompted by the display message reinsert the sheet using both hands Make sure you insert the sheet properly so it enters the printer straight and evenly Be especially careful to properly line up envelopes and small size papers et 0643 143 ai 46 Phaser 850 Color Printer Media Jam Remove media or upper tray to clear 1 Remove the paper tray if your printer has more than one tray pull out the up
18. imited except as otherwise stated herein to at Tektronix option replacing or repairing the goods or resupplying or paying the cost of the resupply of the services in respect of which the breach occurred Subject to the above all conditions and warranties which would or might otherwise be implied in a Consumer contract whether by operation of statute inference from circumstances industry practice or otherwise are excluded User safety summary Terms in manual Caution Conditions that can result in damage to the product Warning Conditions that can result in personal injury or loss of life Use proper power source Do not operate this product from a power source that applies more than the voltage specified To avoid fire hazard use only the power cord specified for this product In hospital applications grounding reliability can only be achieved by the use of a hospital grade power cord and the equipment is connected to an equivalent receptacle marked hospital only or hospital grade Operation of product There are no user serviceable parts inside the product Avoid electric shock by contacting a qualified service technician to repair the product Do not operate without the covers and panels properly installed Do not operate in an atmosphere of explosive gases or flammable mixtures Safety instructions Read all installation instructions carefully before you plug the product into a power source Terms on product
19. k smears Oil drum fluid on a print or ink smears on the front back or edges of a page badan Ai si 0643 59 ai Clean the printer s internal paper path using the front panel troubleshooting routine 1 Load the upper tray with sheets of clean high grade paper preferably 120 g m 32 lb This cleaning routine uses several sheets of paper On the front panel scroll to Menu Press Select Scroll to Troubleshooting press Select Scroll to Remove Ink Smears press Select ae BON If the problem persists additional cleaning may be necessary For complete cleaning instructions refer to the printer s CD ROM or on the Tektronix web site User Guide 51 Ink streaks Ink streaks or marks on the top edge front or back of a page 0643 60 ai Clean the printer s paper exit path m To clean the exit rollers use a pre soaked alcohol cloth u To turn the rollers use the blue thumbwheel 0643 94 ai 52 Phaser 850 Color Printer Clean the Rapid Release Guide 1 Follow the steps in Solution 2 on page 43 to remove the Rapid Release Guide 2 Gently wipe the clear plastic Rapid Release Guide with a pre soaked alcohol cloth 0643 154 3 Reinstall the Rapid Release Guide pressing down on the blue tabs to snap the guide into place User Guide 53 Ink smears Ink smears on the bottom edge of a page 0643 57 ai Clean the paper feed rollers 1 From the front panel run the Remo
20. ling it m Always repack the printer properly to ensure its safe shipment 56 refer to the instructions on the printer s CD ROM or on the Tektronix web site Always remove the maintenance drawer A before shipment to avoid damage to the printer Place the drawer in a plastic bag for storage Never ship the printer with the maintenance drawer installed 0643 1 25 ai Phaser 850 Color Printer Getting help The printer s auto running CD ROM guides you to the various resources available for installing and learning more about your Tektronix color printer Use the CD ROM to install your printer driver software view and print user documentation and watch how to videos Live Internet links on the CD ROM let you access the Tektronix Color Connection web site your single source for color education interactive tutorials free templates and support information Printer CD ROM Advanced Features and Troubleshooting Manual Consumables instructions Setup Guide poster Video help Networking manuals Cleaning instructions Repacking instructions Printer drivers Material Safety Data Sheets MSDS Windows driver help system Install the driver from the printer s CD ROM and use the embedded help system m Troubleshooting information m Access to installed manuals and videos u Live links to the Tektronix web site User Guide 57 djaH 3umeo Getting Help Color Connection colorconnection tektronix com Color
21. llow such remote access to the product In the maintenance of the product Tektronix may use new or equivalent to new parts or assemblies for equal or improved quality All defective parts and assemblies become the property of Tektronix Tektronix at its option may request the return of these parts Consumables Warranty Tektronix warrants that the Customer Replaceable Consumables CRCs will be free from defects in materials and workmanship for a period of ninety 90 days six 6 months where longer periods are required by law from the date of installation but not more than one 1 year from date of shipment Under this warranty the Customer must notify Tektronix or its authorized service representative of the defect before the expiration of the warranty period TEKTRONIX MAY REQUIRE THAT THE DEFECTIVE CRC BE RETURNED TO A DESIGNATED TEKTRONIX DEPOT OR THE TEKTRONIX REPRESENTATIVE FROM WHICH THE CRC WAS ORIGINALLY PURCHASED Claims will be handled according to the current Tektronix procedure These warranties shall not apply to any defect failure or damage caused by improper use or improper or inadequate maintenance and care Tektronix shall not be obligated under these warranties a to repair damage resulting from attempts by personnel other than Tektronix representatives to install repair or service the product unless directed by a Tektronix representative b to repair damage malfunction or degradation of performance resulting fro
22. lor Printer TekColor color corrections Color corrections selectable from a printer driver or the Description front panel Automatic Automatically applies the best color correction mode to each element on the page None No color correction made to colors Used with the PANTONE Color Chart for PANTONE Color matching Vivid Color Produces the brightest possible colors and makes blues appear less purple sRGB Display Closely approximates the colors on a standard display screen SWOP Press Specification for Web Offset Publications Used to match U S press standards Euroscale Press Used to match equivalent Imation Matchprint roofs Commercial Press G sed to match commercial Imation Matchprint proofs SNAP Press Specifications for Non Heat Advertising Printing Used to match standards for printing on uncoated and newsprint papers DIC Used to match Dai Nippon printing inks on coated paper Toyo Used to match commercial Toyo printing inks on coated paper FujiProof Used to match the Fuji Color Art System for commercial North American proofs Black and White Grayscale printing sed to print page masters for photocopying in black and white User Guide Paper tips 10 Print the Paper Tips Page from the printer s front panel for a detailed list of paper types and sizes When you select a tray by location Upper Middle Lower from a printe
23. m improper use or connection to incompatible equipment or memory c to repair damage malfunction or degradation of performance caused by the use of non Tektronix printer supplies or consumables or the use of Tektronix supplies not specified for use with this printer d to repair a product or CRC that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product or CRC e to perform user maintenance or cleaning or to repair damage malfunction or degradation of performance resulting from failure to perform user maintenance and cleaning as prescribed by Tektronix in its published materials f to repair damage malfunction or degradation of performance resulting from use of the product in an environment not meeting the operating specifications set forth in the user manual g to repair this product after the limit of its duty cycle has been reached all service thereafter shall be billed on a time and material basis h to replace CRCs that have been refilled are used up abused misused or tampered with in any way THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY OTHER WARRANTIES EXPRESS OR IMPLIED TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGIS
24. mm 24 Ib bond 90 g m High Resolution A Letter U S 25 sheets 016 1808 00 Photo Paper 8 5 x 11 in 170 g m High Resolution A4 Metric 25 sheets 016 1809 00 Photo Paper 210 x 297 mm 170 g m Premium Cover A Letter U S 100 sheets 016 1823 00 8 5 x11 in 60 lb cover 160 g m Premium Cover A4 Metric 100 sheets 016 1824 00 210 x 297 mm 60 lb cover 160 g m User Guide 1 Supplies Transparencies Item Size Description Part Number Premium A Letter U S 50 sheets 016 1724 00 8 5 x 11 in Premium A4 Metric Letter 50 sheets 016 1725 00 210 x 297 mm Standard A Letter U S 50 sheets 016 1720 00 8 5 x 11 in Standard A4 Metric Letter 50 sheets 016 1721 00 210 x 297 mm Color Printing Labels Size Description Part Number A Letter U S 100 sheets 30 labels per sheet 016 1812 00 8 5 x11 in each 1 x 2 5 8 in A Letter U S 100 sheets 6 labels per sheet 016 1813 00 8 5 x 11 in each 3 1 3 x 4 in A4 Metric Letter 100 sheets 14 labels per sheet 016 1814 00 210 x 297 mm each 38 1 x 99 1 mm A4 Metric Letter 100 sheets 8 labels per sheet 016 1815 00 210 x 297 mm each 67 1 x 99 1 mm Maintenance Kit Item Part Number Extended replacement maintenance roller and counter 016 1834 00 Life up to 45 000 images or two years which ever comes first Standard replacement maintenance roller and counter 016 1822 00 Life up to 10 000 images or two years
25. n its packaging until you are ready to use it m To avoid ink jams never insert broken ink sticks into the ink loading bins Loading ink To load ink any time the printer is Idle or when the front panel displays Ink low or Ink out follow this procedure 1 Open the top cover A color coded label inside the top cover corresponds to the color of each ink loading bin 2 Remove the ink stick from its packaging 36 Phaser 850 Color Printer 4 Place the appropriate color ink stick into the ink loading bin that appears low Do not force the ink sticks into the ink loading bins Each ink stick is uniquely shaped to fit into the correct ink loading bin Insert the ink stick s narrow end first 0643 141 ai Close the top cover The front panel may read Processing until the printer is ready for printing User Guide 37 yul 3uIppv Waste Tray Emptying the waste tray When the front panel displays Empty Waste Tray follow this procedure See page 1 for supplies ordering information Caution The printer s interior may be hot Do not reach into the printer while the maintenance drawer is removed 1 Open the front cover 2 Grasp the maintenance drawer labeled as A and pull it out of the printer Note The maintenance drawer may be locked while the ink cools after the front panel troubleshooting routine Eliminate Light Stripes Make sure all covers are closed Wait 15 minutes before trying to remove
26. or more information 2 Transparencies Labels See Printing on labels on page 30 for more information 0643 68 16 Phaser 850 Color Printer 1 Envelopes See Printing on envelopes on page 18 for more information 2 Executive A5 small papers 0643 149 Caution Never use envelopes with windows or metal clasps they will damage the printer Only use the recommended envelope sizes Envelopes must always be placed with the flap face up User Guide 17 Printing on envelopes 1 In your application create a document matching the measurements of the envelope see page 11 for dimensions 2 From your application make these selections and send the job to the printer Set the orientation to Landscape Select your envelope size Select Manual Feed Paper as the Paper Source If your application has a tool for creating envelopes select the feed method that matches the illustration in Step 4 Wait for the front panel prompt before loading an envelope 4 Insert one envelope into the manual feed slot Short end enters first Side with the flap is face up Flap is closed For side flap envelopes Flap end is on the left For end flap envelopes Flap end enters first 0643 97 18 Phaser 850 Color Printer Guidelines for envelope printing Use the recommended envelope sizes see page 11 For better results use light weight laser quality envelopes No windows or metal clasps E n n m No ex
27. per tray 2 Using both hands remove the jammed paper User Guide 47 Media Jam Remove middle tray to clear Media Jam Remove lower tray to clear 0643 75 ai 1 Remove the paper tray named in the front panel display 2 Using both hands carefully remove the jammed paper 48 Phaser 850 Color Printer Troubleshooting print quality Light stripes or missing colors Clean the printhead with the printer s front panel troubleshooting A 1 On the front panel scroll to Menu Press Select 0643 56 ai 2 Scroll to Troubleshooting press Select Scroll to Print Diagnostic Test Page press Select These illustrations show a correct Test Page and an example of a Test Page with a missing color bar A Correct test page B Missing color bar 0643 135 ai User Guide 49 Ayyend uud Print Quality 50 If the test print looks like example B in the illustration go on to Step 5 Scroll to Eliminate Light Stripes press Select Check the test print that prints automatically to confirm that the problem is corrected Repeat Step 5 as necessary If light stripes persist after three consecutive clean cycles turn off the printer for 4 hours to allow the ink to cool and solidify Then turn on the printer and repeat the clean cycles if necessary For more details refer to the troubleshooting information on the printer s CD ROM or on the Tektronix web site Phaser 850 Color Printer Oil or in
28. posed gummed surfaces m Single sided printing only m Keep unused envelopes in their original packaging to avoid dust n Many applications include a tool for creating an envelope Refer to your application s documentation Printing envelopes from a Macintosh To print envelopes from Microsoft WORD on a Macintosh follow these steps 1 From the Tools menu select Envelopes and Labels 2 Inthe Envelopes and Labels dialog box click the Envelopes tab 3 In the Envelopes tab type in delivery and return addresses 4 Click the Feed icon 5 Inthe Printing Options tab select all of the following Face Down Clockwise Rotation Use Envelope Feeder Left envelope feed icon A 0643 148 ai User Guide 19 sadojaauy Envelopes Ses 11 12 13 14 15 20 Click the Envelope Options tab In the Envelope size drop down list select your envelope size Click OK In the Envelopes and Labels dialog box click Print to open the Page Setup dialog box In the Page Setup dialog box select all of the following Page Attributes Paper select your envelope size Orientation select Landscape From the drop down list select PostScript Options and make the following selections a Flip Horizontal m Flip Vertical Click OK the Print dialog box opens In the Print dialog box in General options for Paper Source select Manual Feed Paper Click Print The printer s front panel promp
29. r driver the printer feeds from that tray Always keep stored paper transparencies and labels in sealed packages to avoid the effects of moisture which can affect feed reliability Always use the manual feed slot for heavy paper and envelopes Handle transparencies by the edges and with both hands to avoid fingerprints and creases which can result in poor print quality Do not use three hole punched paper perforated paper or an unsupported paper size Phaser 850 Color Printer Supported page sizes and print area The image area of a print is a bit smaller than the paper size You may need to adjust the page margins in your application software to match the print area To print from a supported driver select Print Select Page Size Choose one of the following sizes Paper Page size Print area Top Left Bottom Right margins margins 1 Letter 8 5 x 11 in 8 112 x 10 612 in 2 in 2 in 2 Executive 7 25 x 10 5 in 6 85 x 9 95 in 275 in 2 in 3 A4 210x 297mm 200 x 287 mm 5 mm 5 mm 4 A5 148 x 210 mm 138 x 196 mm 7 mm 5 mm Transparencies available in Letter and A4 sizes only 0643 65 ai User Guide 11 sdiy Jaded Paper Tips Caution Never use envelopes with windows or metal clasps they will damage the printer Use only the recommended envelope sizes Envelopes must always be placed with the flap face up For better results use light weight la
30. r local reseller TekSMART Knowledge Base www2 tek com TekSMART Application issues Networking issues Printer errors Print quality issues Troubleshooting Latest tips from technical support User Guide 59 Other online services Anonymous ftp server ftp tek com Color_Printers Subscribe to email update notices www tektronix com Color_Printers support subscribe html Customer Support Centers Australia 1 800 811 177 Austria 0660 5804 Belgium 02 720 9602 Brazil 0800 16 0220 Canada 1 800 835 6100 China 10 6235 1230 Denmark 44 533 444 Eastern Europe and the Middle East 44 1908 68187 Finland 0203 206 30 60 France 01 69 86 8137 Germany 0180 525 3535 Hong Kong 2585 6655 India South Asia 91 80 227 5577 Italy 02 45 287 000 Japan 81 3 3448 4872 Korea 2 528 4661 Luxembourg 400 847 Netherlands 040 267 0440 New Zealand 61 2 9888 0100 Norway 22 723 801 Singapore ASEAN 1 800 356 5565 Spain 902 239 272 Sweden 08 299 071 Switzerland 01 212 2212 Taiwan 02 2757 1571 Thailand 2 645 4407 U K 01 908 681 707 U S 1 800 835 6100 Phaser 850 Color Printer Index A accessories ordering information 1 adding ink sticks 36 Automatic color correction 9 B Black and White color correction 9 C cart for printer ordering information 4 cleaning for print quality 49 cleaning kit ordering information 3
31. resource for tools and information to help you get the most out of your color printer Customized support and automatic driver update notification Color education with interactive tutorials and helpful hints Free templates and promotions Online supplies ordering Online documentation Printer s front panel Help menu Accesses information and tools for solving printer problems Help button Press at any time for additional information on displayed menu options or status messages Troubleshoot Jams menu Appears when paper jams provides additional information Internal printer pages The printer has several help pages available refer to the Menu Map for their locations 58 Connection Setup connecting to a computer or network Diagnostic Test Page how to solve print problems such as smudges or light stripes Help Guide Provides specific help resources Paper Tips Page what papers transparencies or labels to use Supplies Page part numbers and descriptions Phaser 850 Color Printer PhaserLink Software www tek com Color_Printers products phaserlink html View printer status using any web browser Control printer settings Link to online documentation via the World Wide Web Receive electronic mail when consumables are low or other printer maintenance is required Requires network connection via TCP IP Tektronix web site www tek com Color_Printers Product and supplies information Finding you
32. sed exclusively to Sun Microsystems Incorporated Ethernet is a registered trademark of Xerox Corporation UNIX is a registered trademark in the US and other countries licensed exclusively through X Open Company Limited Other marks are trademarks or registered trademarks of the companies with which they are associated PANTONE Colors generated by the Phaser 850 Color Printer are four and or three color process simulations and may not match PANTONE identified solid color standards Use current PANTONE Color Reference Manuals for accurate colors PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone licensed software packages Contact Pantone Inc for a current list of qualified licensees All trademarks noted herein are either the property of Tektronix Inc Pantone Inc or their respective companies Pantone Inc 1988 Warranty Printer Warranty Tektronix warrants that the Phaser 850 Printer will be free from defects in materials and workmanship for a period of one 1 year from the date of shipment If the product proves defective during the warranty period Tektronix at its option will 1 repair the product by means of telephone support or on site service at no charge for parts or labor 2 replace the product with a comparable product or 3 refund the amount paid for the product less a reasonable allowance for usage upon its return Under this product warranty Cu
33. ser quality envelopes Envelopes Page size Print area Top Left Bottom Right margins margins AB C D 10 U S 4 13 x 9 5 in 3 73 x 8 95 in 2 in 275 in 6 U S 3 65 x 6 5 in 3 25 x 5 95 in 2 in 275 in Monarch U 3 875 x 7 5 in 3 475 x 6 95 in 2 in 275 in S C5 162 x 229 mm 152 x 197 mm 5mm 7mm 25 mm DL 110 x 220 mm 100 x 206 mm 5mm 7mm Choukei 3 Gou 120 x 235 mm 110 x 221 mm 5mm 7mm Choukei 4 Gou 90x 205mm 80 x 191 mm 5mm 7mm 12 0643 155 Phaser 850 Color Printer Manual feed printing Supported media See page 1 for supplies ordering information Paper n Sizes u A Letter m Executive mw A4 m A5 Bond or equivalent 60 150 g m 16 40 lb Heavy papers 150 216 g m for example cover stock 216 g m or 80 lb and index stock 110 lb single sided printing only Coated or Glossy papers single sided printing only m Short grained paper at least 105 g m and up to 150 g m 28 40 lb bond Tektronix Premium Cover single sided printing only m Tektronix High Resolution Photo single sided printing only Transparencies m Sizes A Letter and A4 m Use only Phaser 850 printer transparencies Labels m Sizes A Letter and A4 m Use only Phaser 850 printer Color Printing Labels User Guide 13 pae4 jenueyy Manual Feed Envelopes For better results use light weight laser quality envelopes 10 U S 6 3 4 U S Monarch
34. stomer must notify Tektronix or its authorized service representative of the defect before the expiration of the warranty period To obtain service under this warranty the Customer must first contact Tektronix Telephone Support personnel or that of its authorized service representative Telephone Support personnel will work to resolve issues professionally and quickly however the Customer must reasonably assist Tektronix or its authorized representative If telephone support is unsuccessful Tektronix or its authorized service representative will provide warranty repair at Customer s site without charge as provided below a Service is available anywhere within the United States for products purchased in the United States m Inside the European Economic Area service is available within the customary on site service area for products purchased in the EEA n Qutside the US amp EBA service is available within the customary on site service area in the country of purchase A description of the customary on site service area may be obtained from the local Tektronix subsidiary or authorized Tektronix distributor On site service is at Tektronix or its authorized service representative s sole discretion and is considered an option of last resort If the Customer s product contains features that enable Tektronix or its authorized service representative to diagnose and repair problems with the product remotely Tektronix may request that Customer a
35. the maintenance drawer The maintenance drawer may also be locked during the warm up cycle whenever the printer is turned on 38 Phaser 850 Color Printer 3 The waste tray may be hot handle it carefully Lift the waste tray labeled as B from the maintenance drawer 0643 157 4 Empty the waste tray by gently twisting the tray or tapping it on the sides of a waste container Ink is non toxic and can be discarded as normal office waste 5 Replace the waste tray in the maintenance drawer Make sure the waste tray is seated flat in the maintenance drawer 6 Reinsert the maintenance drawer into the printer and close the front cover Ea LS 0643 156 User Guide 39 Replacing the Maintenance Kit The Maintenance Kit is a consumable that consists of the maintenance roller and counter The kit is located in the Maintenance Drawer labeled as A behind the printer s front cover Detailed illustrated instructions are included with each new Maintenance Kit See page 1 for supplies ordering information The front panel displays these messages Front panel message Action Maintenance Kit is low Order a replacement maintenance kit replace the Maintenance Kit soon Replace Maintenance Kit Replace the Maintenance Kit to continue printing Make sure the new counter is installed Maintenance Kit Missing Reinstall the counter or maintenance drawer Preventative Maintenance Replace Mainten
36. together m Make sure the Paper Transparency switch on the tray is set to Paper m Use only Letter or A4 size paper m When the printer operates in automatic two sided printing mode the paper partially exits before printing the second side To avoid paper jams do not touch the paper before it completely exits the printer Caution Two sided printing is supported only for Letter and A4 size papers within the 16 32 lb range Make sure two sided printing is off in the printer driver for all other paper types Macintosh Drivers LaserWriter 8 6 From the File menu select Print From the pull down menu select Layout Select Print on Both Sides Select a binding preference LaserWriter 8 3 4 From the File menu select Print Click the Options button Select 2 Sided Printing Select Short Edge Binding or Long Edge Binding 32 Phaser 850 Color Printer PC Drivers Windows 95 Windows 98 From the File menu select Print Click Properties Click the Setup tab Select Print on 2 sides Check or uncheck Bind on top edge Windows NT4 Start Settings Printers Right mouse button click on your printer s icon From the pop up menu select Document Defaults Click the Advanced tab Under Paper Output select Print on Both Sides Select Long Side or Short Side Binding preference Landscape Portrait Long edge gt L Short edge ta 0643 126 ai User Guide
37. tray 4 Set the switch on the side of the tray for Transparency or Label to match the loaded media 5 Insert the tray into the printer 0643 62 6 Inthe printer driver make these selections Select the appropriate tray Turn off the two sided printing option 28 Phaser 850 Color Printer Printing on High Resolution Photo Paper The Tektronix High Resolution Photo Paper is printable on one side only and has a Tektronix logo on the reverse See page 1 for supplies ordering information 1 Insert the paper into the appropriate tray Standard Paper Transparency tray 50 sheets Load paper face up Set tray switch to Paper Manual feed slot 1 sheet Load paper face down 2 Inthe printer driver make these selections m Select the appropriate tray Turn off the two sided printing option Select High Resolution Photo as the TekColor color correction 3 Send the job to the printer User Guide 29 Jadeg 0 0Ud Labels Printing on labels 1 Insert the label sheets into the appropriate tray Standard Paper Transparency tray 50 sheets m Face up Set tray switch to Paper Letter size Transparency O 0643 159 High Capacity Transparency Label tray 100 sheets m Face up Set tray switch to Label Letter size lI HI TIT Transparency O
38. ts you to insert the envelope Phaser 850 Color Printer From other Macintosh applications If the envelope address prints upside down change the Page Setup settings in your printer driver before printing 1 2 Sn JER ER IR From the File menu select Page Setup Select the following Page Attributes Paper select your envelope size Orientation select Landscape From the drop down list select PostScript Options and make the following selections a Flip Horizontal u Flip Vertical Click OK From the File menu select Print For Paper Source select Manual Feed Paper To print click Print User Guide 21 Printing envelopes from Windows To print envelopes from Microsoft WORD for Windows follow these steps 1 From the Tools menu select Envelopes and Labels 2 In the Envelopes and Labels dialog box click the Envelopes tab 3 In the Envelopes tab type in delivery and return addresses 4 Click the Feed icon 5 Inthe Printing Options tab select all of the following Face Down Clockwise Rotation For Feed From select Manual Feed Paper Left envelope feed icon A 0643 148 ai 6 Click the Envelope Options tab 7 Inthe Envelope size drop down list select your envelope size 8 Click OK 9 In the Envelopes and Labels dialog box click Print 10 The printer s front panel prompts you to insert the envelope 22 Phaser 850 Color Printer Loading the Standard Paper Transparency
39. ty modes 8 TekColor color corrections 9 Paper tips 10 Manual feed printing 13 Printing onenvelopes 18 Loading the Standard Paper Transparency Tray 23 Loading the High Capacity Paper Tray Assembly 25 Loading the optional High Capacity Transparency Label Tray 27 Printing on High Resolution Photo Paper 29 Printing on labels 30 Automatic two sided printing 32 Adding ink 36 Emptying the waste tray 38 Replacing the Maintenance Kit 40 Removing paper jams 42 User Guide 1X Troubleshooting print quality 49 Moving the printer 55 Getting help 57 Index 61 x Phaser 850 Color Printer Tektronix supplies and accessories To order supplies and accessories contact your local dealer or visit the Tektronix web site www tek com Color_Printers products supplies html i 5 ColorStix Ink a Item Part Number 3 Free Black sticks 016 1831 00 5 Cyan sticks plus 2 Free Black sticks 016 1825 00 5 Magenta sticks plus 2 Free Black sticks 016 1826 00 5 Yellow sticks plus 2 Free Black sticks 016 1827 00 2 Cyan sticks plus 1 Free Black stick 016 1828 00 2 Magenta sticks plus 1 Free Black stick 016 1829 00 2 Yellow sticks plus 1 Free Black stick 016 1830 00 Tektronix Paper Item Size Description Part Number Premium Color A Letter U S 500 sheets 016 1368 00 Printing Paper 8 5 x 11 in 24 lb bond 90 g m Premium Color A4 Metric 500 sheets 016 1369 00 Printing Paper 210 x 297
40. ve Ink Smears routine see page 51 for instructions 2 Ifsmears remain open the front cover and remove the maintenance drawer 3 To clean rollers in rows 1 2 and 3 use a pre soaked alcohol cloth 4 To turn the rollers in rows 1 and 3 use the blue thumbwheel 0643 100 ai 5 Clean any ink from the polished metal guide located between rollers 1 and 2 using a presoaked alcohol wipe 54 Phaser 850 Color Printer Moving the printer All moves Follow these guidelines when moving the printer within the office and preparing it for shipment 1 The printer must be cool before moving it otherwise ink spills may damage the printer Use this method a Close all of the printer s covers and doors b Turn off the printer Before the front panel goes blank you have only 4 seconds select Shut Down For Moving Printer c The printer takes about 15 minutes to cool during that time the front panel reports its progress When the cool down is complete the front panel goes blank It is now safe to move the printer 2 Removing the upper paper tray provides a place for your hands when lifting the printer 3 Always move the printer separately from its High Capacity Paper Tray Assembly A 36 kg t 79 Ib 0643 1 16 ai User Guide 55 SUON Moving Preparing the printer for shipment Caution Parts of the printer may be hot to avoid personal injury allow the printer to cool and use caution when hand
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