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Exabyte 430A (270019-1476) AIT Tape Drive

1. Index Displays the element index See page 76 Type Indicates the type of element either a cartridge slot drive robot or entry exit port EEP Warning Displays 0 if there are no failures or errors associated with this element or displays an error code See Appendix C for alist of error codes and corrective actions Occupied Indicates whether the element contains a cartridge 1 or not 0 Valid Indicates if the Occupied flag is accurate 1 or is questionable 0 Accessible Indicates if the element is accessible 1 or not 0 Ifthe elementisa magazine slot it is accessible if the magazine is installed If the element is a tape drive it is accessible if the drive is installed in the drive bay and there is not a cartridge loaded inside the drive Present Shows whether the tape drive or magazine is installed 1 or not 0 or if the entry exit port is locked 1 or unlocked 0 Note If the element references a slot this flag indicates whether the corresponding magazine is installed Label Valid Indicates whether the Label field is valid 1 or not 0 Label Error Indicates if the bar code scan was successful 0 or displays an error condition 60 The bar code scanner could not read the bar code label because there was no label on the cartridge 62 The bar code scanner could not read the label because the magazine is not present 64 The bar code scanner could not read the label be
2. Format Displays the data format of the cartridge currently in the tape drive Tape Left Displays how much tape is left in megabytes M2 only for the cartridge in this tape drive Tape Size Displays the total amount of tape in M2 only megabytes for the cartridge in this tape drive Installation and Operation 95 Chapter 6 96 Drive status field Description Power on Displays the power on seconds Seconds M2 only Warning Indicates if the drive is free of errors 0 or displays an error code Present Indicates whether a drive is not installed 0 or is installed 1 Access Indicates if the drive is not present or there isa tape inside the drive 0 or the drive is present and there is no tape inside the drive 1 Occupied Indicates whether no cartridge is loaded in the tape drive 0 or acartridge is loaded in the tape drive 1 Occup Valid Indicates that the occupied information may not Occupied Valid be reliable 0 because the door has been opened or some other interruption or the occupied information is reliable 1 Exabyte 430M and 430A Tape Drive Operation Cleaning the tape drives When a tape drive does require cleaning the library displays a cleaning message on the Status Screen You can clean the tape drives in several ways Use the Clean Drive option as described in this section to manually clean the drives when the library
3. a These messages appear when non SmartClean media is used and the tape drive is cleaned using an Exabyte Mammoth Cleaning Cartridge Exabyte 430M and 430A Tape Drive Operation The following table lists some messages that can appear for the AIT 2 tape drive AIT 2 drive display messages Tape drive status messages READY NOTAPE The tape drive is ready to accept a cartridge LOADING The tape drive is loading the tape READY TAPE The tape drive has successfully loaded the tape and is ready for read write operations Tape motion messages READING The tape drive is reading or writing data WRITING TAPE IN MOTION The drive is moving tape SPACE The tape drive is performing a forward search FORWARD REWIND Rewind is in progress ERASE The tape drive is erasing data on the tape UNLOADING The tape drive is unloading tape Cleaning messages CLEAN DRIVE The tape drive should be cleaned at the next convenient time CLEANING Cleaning is in progress Installation and Operation 93 Chapter 6 Viewing the Drive Status screens From the Drive Status screens you can view status information about the tape drives These information screens are updated whenever there is a change in drive status To display tape drive information 1 From the operator panel keypad press to display the menus Press the down arrow key until Drive Menu
4. From the operator panel keypad press to display the menus Press the down arrow key until Config Menu appears then press ENTER The Baud Rate Menu displays the currently selected baud rate similar to the following example gt Baud Rate Menu 115200 Press ENTER An informational message appears then the following screen appears Baud 115200 Use the up or down arrow key to select the baud rate that matches the baud rate of the host computer then press ENTER Accessing Console using HyperTerminal Note These instructions assume you are using HyperTerminal a communications package available with Microsoft Windows If desired you can use a different terminal emulation software package To access Console using HyperTerminal 1 From your computer launch HyperTerminal Installation and Operation 107 Chapter 7 108 In HyperTerminal s Connection Description screen enter a name and choose an icon for this communications session In HyperTerminal s Connect To screen choose the communications port you are using from the Connect Using field Click OK In the Properties screen make sure the fields contain the following values then click OK Bits per second baud rate of the computer Data bits 8 Parity bits none Stop bits 1 Flow control none Check the ASCII setup from HyperTerminal a From the File menu select Properties b In the Properties screen se
5. 80 Command Description Park Moves the robot to the park position at the right side of the library and rotated toward the back facing the tape drives Position to Positions the robot in front of a tape drive fixed Element cartridge slot or a magazine slot You must specify the destination element see page 76 Self Test Causes the robot to perform a self test as follows Moves from its current position to a position in front of Drive 1 Rotates 180 degrees on the wrist axis and moves to a position in front of slot 1 Rotates 180 degrees on the wrist axis and returns to a position in front of Drive 1 Cycle Entry Exit Lock Causes the entry exit port to lock and unlock Cycle Pick Put Causes the robot to move in and out of aslota specified number of times Cycle Reach Causes the robot to movein and out on the reach axis Cycle X Axis Causes the robot to move left and right on the horizontal X axis Cycle Wrist Causes the robot s wrist to rotate from the rear facing position to the front facing position Cycle Solenoid Exercises the solenoid that controls the locking mechanism on the front door Exabyte 430M and 430A Library Operation Displaying library information This section describes how to view the following library information Code firmware version and serial number Statistics data about robot operations and elements Syste
6. If you use bar code labels that contain checksum characters you should enable the Verify Barcode Checksums option If you do not use bar code labels that include checksum characters or if you mix labels containing checksum characters with labels that do not you should turn off the Verify Barcode Checksums option By default this option is turned off Note If your library does not include a bar code scanner the screen displays N A next to this option You can determine whether your bar code labels contain checksum characters by contacting your vendor or by following these steps a Count the number of black bars on the label The number will be a multiple of 5 Installation and Operation 43 Chapter 3 44 b Divide this number by 5 to get the number of characters c Subtract the number of human readable characters on the label from the result of step b If the result is 2 the label does not include a checksum character if the result is 3 the label includes a checksum character To set the Verify Barcode Checksums option 1 2 If the security option has been enabled disable it see page 48 Display the Config Menu If necessary press to display the menus or return to the top of the menu selections Press the down arrow key until Config Menu appears on the screen then press ENTER Press the down arrow key until Verify Barcode Checksums appears as shown below This screen shows whe
7. Put Retries The number of times the robot retried placing a cartridge Rotate Retries The number of times the robot retried rotating on the wrist axis PTE Retries The number of times the robot performed a position to element PTE retry Powerup Count Thenumber of times the library has been power cycled a Cumulative over the life of the library Viewing system sensors 1 From the operator panel keypad press to display the menus Press the down arrow key until Library Information appears as shown below gt Library Information Installation and Operation 83 Chapter 5 84 2 Press ENTER The screen displays the library code version Press the down arrow key until System Sensors appears as shown below System Sensors 3 Press ENTER The first screen to appear is Door Locked as shown in the example below Door Locked The following table describes the information in the System Sensors screens System sensor Description Door Locked The front door is locked 1 or unlocked 0 Door Closed 1 The first front door sensor is on 1 or off 0 Door Closed 2 The second front door sensor is on 1 or off 0 Cartridge Seated A cartridge is seated in the robot 1 or the robot is empty 0 Reach Position The robot fingers are closed 1 or open 2 Magazine 1 Present The right side magazine is installed 1 or r
8. SCSI If this is the case security must be disabled by your application Refer to your software documentation or to the library s SCSI reference gt Security LCD Password Press ENTER The following screen appears Password 000 Use the left and right arrow keys to move across the columns Use the up and down arrow keys to select a number Press ENTER Security is then disabled Exabyte 430M and 430A Configuration Checking the setup After you install the library hardware described in Chapter 2 and configure the library check the setup by performing the suggested exercises below While these exercises are not required it is a good idea to verify that your software and hardware are properly communicating before you begin operations Use the options on the Demo Menu or Command Menu to exercise the hardware These exercises help determine whether the library hardware components are operating properly See Performing hardware exercises beginning on page 75 for instructions Note These hardware exercises require changing the control mode to LCD as described on page 68 When you complete the exercises be sure to change the library s control mode back to SCSI which is the standard operating mode for the library If you have not already done so install the software application on the host computer Instruct the software to perform a cartridge load and unload operation for each tape dr
9. TapeAlert Specification Version 2 0 November 1997 ALDC Adaptive Lossless Data Compression ALDC Algorithm ECMA 222 IEEE 802 3 Carrier Sense Multiple Access with Collision Detection CSMA CD Access Method and Physical Layer Specifications 1985 EIA Rack Standards RS 310 B Exabyte 430M and 430A Conventions used in this manual This manual uses the following conventions Enter Boxed text indicates keys on the operator panel Note Notes provide additional information Important Information next to the word Important helps you complete a procedure or avoid extra steps CAUTION Boxed text under the word CAUTION provides information you must know to avoid damaging the library or tape drives or losing data WARNING Boxed text under the heading WARNING provides information you must know to avoid personal injury Installation and Operation xv Notes xvi Exabyte 430M and 430A 1 Product Overview Congratulations on selecting the Exabyte 430M Mammoth 2 M2 tape library or the Exabyte 430A Advanced Intelligent Tape AIT 2 tape library Your new library provides unattended data storage archiving backup and retrieval for midrange and high end workstations servers and networks The library is shown below The exteriors of the 430M and 430A libraries are identical Installation and Operation 1 Chapter 1 Capacity and transfer rates The 430M
10. When you have the RMA number follow the instructions on the following pages Preparing the library for shipping 1 Before powering off the library select Park and Unlock for Shipping from the front panel s keypad The robot then moves to the correct position to accommodate the packing materials and the front door unlocks 2 If necessary remove all cartridges from the magazines and fixed slots Make certain the robot gripper the entry amp xit port and the tape drives do not contain cartridges 3 Power off the library 4 Remove the power cord the SCSI cables and any terminators Do not ship these items if you are returning the library to the factory 128 Exabyte 430M and 430A Maintenance and Service Removing the library from the rack If the library is installed in a rack remove it as follows 1 From the back of the library use a T 20 TORX driver to remove the three screws that secure the retention bracket to the rack shelf and library as shown in the following figure Remove the bracket Installation and Operation 129 Chapter 8 2 From the back slide the library off of the rack shelf WARNING The library weighs approximately 75 pounds 34 kg Two people are needed to move or lift the library Most of the weight is toward the back of the library 130 Exabyte 430M and 430A Maintenance and Service Packing the library U
11. ENTER For example to clean Drive 1 select Drive 1 Menu To clean Drive 2 select Drive 2 Menu and so on A screen similar to the example below appears gt Drive 1 Status READY NOTAPE Note Drive 1 is the tape drive closest to the fixed slots Drive 2 is located directly to the right of Drive 1 and so on 7 Use the down arrow key to select Clean Drive n where n is the number of the tape drive you want to clean Then press ENTER Installation and Operation 99 Chapter 6 100 The following activities occur The robot picks the cleaning cartridge from the fixed slot and inserts it in the tape drive you specified The tape drive automatically performs the cleaning process and ejects the cartridge when the process is complete in several minutes The robot automatically picks the cleaning cartridge from the tape drive and replaces it in the designated fixed slot Confirm that the cleaning completed successfully by looking at the library s LCD information The cleaning message should be gone If the cleaning was not successful the cleaning material in the cartridge may be expended Replace the cleaning cartridge and clean the tape drive again gt Important Ifthe tape drive ejects the cleaning cartridge immediately after loading it you need to replace the cleaning cartridge To order cleaning cartridges contact Exabyte see Contacting Exabyte on the inside back
12. Packing material 4 Remove the packing material from the magazine Save all the original packing materials in case you need to ship or move the library later Installation and Operation 9 Chapter 2 Obtaining accessories and equipment Make certain you have all the accessories and equipment for library operation as indicated in the table below Many of these items are included in the library accessory box in the shipping carton If necessary you can purchase these items from Exabyte see Contacting Exabyte on the inside back cover Required accessories and equipment Power cord Included with the library If you need to use a different power cord see page 146 SCSI cables If these items are not included with the library contact Exabyte to purchase them SCSI bus If you want to use your own see terminator s Appendix A for specifications Bar code labels For libraries that have bar code scanners sample bar code labels are included For information about preparing your own bar code labels refer to the bar code specification for your tape drive see page xiii For information about approved bar code label vendors visit www exabyte com 2 Cartridges If cartridges are not included with the library contact Exabyte to purchase them See Selecting cartridges on page 11 for more information about the appropriate cartridges to use Rack mount If you want to install the library in a rack h
13. appears Drive Menu Mammoth2 Note On the second line of the Drive Menu the tape drive model name appears either Mammoth or AIT 2 2 Press ENTER The Drive 1 Menu appears which shows the type of drive currently installed in drive bay 1 gt Drive 1 Menu Mammoth2 3 Use the up or down arrow key to select the menu of the drive for which you want to display information then press ENTER For example to show information for Drive 1 select Drive 1 Menu Ascreen similar to the example below appears gt Drive 1 Status READY NOTAPE 4 Press ENTER 94 Exabyte 430M and 430A Tape Drive Operation 5 Use the arrow keys to scroll through the status screens The following table describes the information in the Drive Status fields Drive status field Description Type Identifies the tape drive model Serial Number Displays the drive s serial number Inq Version Displays the four character Inquiry version returned by the drive s SCSI Inquiry command Boot Version M2 only Displays the code level of the drive s boot ROM Flash Version M2 only Displays the code level of the drive s flash firmware EEPROM Version M2 only Displays the code level of the drive s EEPROM Needs Cleaning Indicates if the drive needs cleaning 1 or not 0 Cart Status Displays the status of the cartridge if any in this tape drive
14. failed The library could 202 notcompleteamovealong the horizontal axis X axis EOT fail The library Open the door and remove the magazines 203 could not detect the Look for anything that might be obstructing the end of travel sensoronthe robot s path along the horizontal axis horizontal axis Make sure the library and tape drives are not 3 being used by any host then reset the library X axis home sensor fail from the operator panel The library could not u if there are no obstructions and the error 204 detect the horizontal axis persists contact your service provider home sensor safe rotate position X axis scan failed The 205 library could not complete a move along the horizontal axis Installation and Operation 161 Appendix C LCD Description Corrective action code X axis cal fail The robot Open the door and remove the magazines position along the Look for anything that might be obstructing the horizontal axis could not robot s path along the horizontal axis 207 be calibrated Make sure the library and tape drives are not being used by any host then reset the library from the operator panel fthere are no obstructions and the error persists contact your service provider Invalid Xcard Make sure the library and tape drives are not configuration An invalid being used by any host then reset the library combination of expansion from the operato
15. of open area behind the library for adequate air flow If you want to install the library into a rack contact Exabyte for a rack mount kit which includes hardware and installation instructions See Contacting Exabyte on the inside back cover WARNING Before performing any installation or maintenance procedures be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet 14 Exabyte 430M and 430A Hardware Installation Preparing and installing cartridges This section describes how to prepare cartridges for use in the library and install cartridges in the fixed slots and in magazines Preparing cartridges 1 If your library includes a bar code scanner you can affix bar code labels to the cartridges To do this position the label using the ridge on the cartridge for guidance as shown below M2 cartridge with a bar code label AIT 2 cartridge with a bar code label gt Important To ensure that your library will correctly read bar code labels use labels that contain checksum characters The sample bar code labels provided by Exabyte contain checksum characters Also make sure the Verify Barcode Checksums option is turned on as described on page 43 Installation and Operation 15 Chapter 2 2 Make sure the write protect switches on the cartridges are set correctly Use a ball point pen or similar instrument to set t
16. 002 Exabyte 430M and 430A Revision History Revision Date Description 000 July 2000 Initial release 001 October 2000 Includes updated error codes Clean Drive option new reset function and new firmware upgrade procedures 002 April 2001 Added the Exabyte 430A AIT 2 Library Note The most current information about this product is available at Exabyte s web site www exabyte com Installation and Operation Safety Agency Standards FCC Notice The library complies with the following domestic and international product safety standards e ULStandard 1950 3rd Edition Information Technology Equipment including Electrical Business Equipment e CSA Standard C22 2 No 950 95 Safety of Information Technology Equipment including Electrical Business Equipment e TEC 950 EN60950 Safety of Information Technology Equipment including Electrical Business Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference
17. 22 147 serial 106 caddy See entry exit port capacity for library 143 formedia 145 165 Index carrier See drive carrier Cartridge Inventory Menu 30 70 cartridge inventory screens 70 73 cartridge slots See slots cartridges affixing bar code labels 15 cleaning cartridges 13 description 3 11 ejecting manually 101 moving with a Move Cartridge command 79 preparing and installing 15 20 replacing 60 66 selecting the correct type 11 storage capacity 145 storing 67 system sensors 84 using AIT 1 media 12 viewing inventory information 70 73 write protect switch 16 Clean Cycles Left option description 33 setting 41 Clean Drive option 98 Clean Slot option description 33 enabling or disabling 38 cleaning library 122 tape drives 33 38 42 97 100 cleaning cartridge enabling the Clean Slot option 38 installing 18 98 selecting the correct type 13 setting the counter for cycles left 41 166 code See firmware Command Menu 30 75 78 community strings 54 components back panel 5 cleaning 122 front panel 4 internal 6 warning about replacing 121 compression 143 145 Config Menu 30 configuration of library 27 48 Console accessing 106 109 using to create a diagnostic listing 112 using to upgrade firmware 109 using to view the LCD password 113 Console control mode 68 control modes description 68 setting 69 Demo Menu 30 75 destination element indexes 76 diagnostic listing creating viaConsole 112 creat
18. Exabyte 430 mode 36 Exabyte 430M and 430A Configuration Setting the SCSI parity option When the SCSI Parity option is enabled the library checks all data coming across the SCSI bus for parity if the SCSI adapter card connected to the library supports parity checking This setting remains in effect across power cycles By default SCSI parity is turned on when the library is shipped Note Parity checking for the library can also be enabled through the application software by using the SCSI command MODE SELECT The method used last to set parity checking LCD or SCSI has precedence Parity checking for the tape drives is set separately To set parity checking 1 Ifthe security option has been enabled disable it see page 48 2 Display the SCSI Menu If necessary press to display the menus or return to the top of the menu selections Press the down arrow key until SCSI Menu appears then press ENTER 3 Press the down arrow key until SCSI Parity appears as shown below This screen shows whether parity is enabled 1 or disabled 0 gt SCSI Parity 1 4 Press ENTER The following screen appears Installation and Operation 37 Chapter 3 5 Use the up or down arrow key to select 1 to turn on parity checking or 0 to turn off parity checking then press ENTER The screen shows the new setting Setting the Clean Slot option The Clean Slot option designates the right mo
19. Exabyte Bar Code Label Specification for 8mm Cartridges 308607 Exabyte Bar Code Label Specification for AIT 2 Cartridges 1005623 Mammoth 2 tape drive Exabyte Mammoth 2 Product Specification 330874 Exabyte Mammoth 2 Installation and Operation 330875 Exabyte Mammoth 2 SCSI Reference 330876 Sony SDX 500C AIT 2 tape drive To locate documentation for the Sony SDX 500C AIT 2 tape drive visit the Sony web site wwwsstoragebysony com support consumer asp Installation and Operation xiii Xiv Standards Small Computer System Interface SCSI 2 ANSI X3 131 SCSI Parallel Interface 2 SPI 2 ANSI X3T10 1142D Rev 11 SCSI 3 Fast20 Parallel Interface Fast 20 ANSI X3 277 SCSI 3 Primary Commands ANSI X3 301 Information Technology SCSI 3 Medium Changer Commands SMC ANSI NCITS T10 999D Helical Scan Digital Computer Tape Cartridge ANSI X3B5 89 136 Rev 6 8mm Wide Magnetic Tape Cartridge for Information Interchange Helical Scan Recording DA 2 Format ECMA 249 June 1998 8mm Wide Magnetic Tape Cartridge for Information Interchange Helical Scan Recording MammothTape 2 Format ECMA 293 December 1999 Information Technology 8mm Wide Magnetic Tape Cartridge for Information Interchange Helical Scan Recording AIT 1 Format ECMA 246 Information technology 8mm Wide Magnetic Tape Cartridge for Information Interchange Helical Scan Recording AIT 2 with MIC format ISO IEC 18810 2001
20. If the library powered on as described above continue with library configuration in Chapter 3 If the library did not power on as described above check the following Is the power switch on Is the power cord inserted correctly Is the library door closed Is the SCSI bus terminated Is the SCSI cable connected to the library and host computer Is the host computer system turned on Is there an error code displayed on the library LCD See Appendix C If you cannot resolve the problem yourself contact Exabyte see Contacting Exabyte on the inside back cover Exabyte 430M and 430A 3 Configuration This chapter provides steps for configuring the library as follows Start by reading the first section Using the operator panel for general information about the keypad LCD and menus Then follow the instructions in Configuring the library on page 32 to set the SCSI IDs and other configuration options Be sure to follow the guidelines at the end of this chapter in Checking the setup on page 49 Finally read Beginning library operations on page 50 Installation and Operation 27 Chapter 3 Using the operator panel The library includes a two line LCD and keypad called the operator panel which allows you to interactively control library operations Using the operator panel shown in the following figure you can set library options check operating statistics and di
21. M2 library can store up to 4 5 terabytes TB of information and can achieve a data transfer rate of up to 432 gigabytes GB per hour assuming that the installed Exabyte M2 tape drives are compressing data at a ratio of 2 5 1 The 430A AIT 2 library can store up to 3 8 TB of information and can achieve a data transfer rate of up to 224 6 GB per hour assuming that the installed AIT 2 tape drives are compressing data at a ratio of 2 6 1 Library features The library includes the following features Independent Small Computer System Interface SCSI controllers The library and tape drives each support independent sets of SCSI messages and commands and are available in a wide low voltage differential LVD SCSI configuration The wide SCSI configuration allows up to 16 devices to be attached to a single SCSI bus Up to four tape drives These drives are installed in drive carriers which allow for easy removal and installation As shown in the following figure the back panel of each drive carrier includes a fan to maintain the operating temperature and SCSI connectors for connection to the SCSI bus 2 Exabyte 430M and 430A Product Overview Fan Drive carrier SCSI connector Thirty storage slots Two 10 slot magazines and 10 fixed slots inside the library accommodate up to 30 cartridges Removable cartridge magazines The library includes two magazines each containing 10 storage slots You can easily access the
22. checking the loaded cartridges you may lose important data from a previous backup To reset the library from the front panel 1 Press the key The following screen appears gt Reset Library amp Drives 74 Exabyte 430M and 430A Library Operation 2 If you want to reset the library and all the tape drives press at this screen Or if you want to reset the library only use the down arrow key to display Reset Library shown below Then press ENTER gt Reset Library Note See page 103 for information about resetting tape drives individually 3 At the confirmation prompt press again The library performs the reset operation Note Ifthe library is performing a cartridge move operation when it is reset it completes the move operation before it performs the power on self test Performing hardware exercises This section describes hardware exercises you can perform from the operator panel Many of the tasks may be necessary if you want to test library hardware operations Hardware exercises are available from the Demo Menu and Command Menu The Demo Menu provides options for running the library in a continuous demo mode where the robot randomly moves cartridges between slots The Command Menu provides options for performing specific robot movements Note You can also perform diagnostics using the library s Console interface The Help screen in Console shows all the available commands For
23. e Pes 106 Connecting theserialeables sins nko it Be eli RAM ios 106 Setting the library s baud rate 0 eee eee eee eee 107 Accessing Console using HyperTerminal 107 Upgrading library firmware via Console 500 109 Creating a diagnostic listing via Console 50 112 Viewing the LCD password via Console 00000005 113 Connecting to an FIP utility i ves 2 fects tence sexe es eeu ee 114 Upgrading library firmware via FIP 00sec ee 115 Creating a diagnostic listing via FIP 00000 116 Communicating with an M2 tape drive 00 000 117 Setting up the hardware and software 00 117 Establishing drive communication 0000 118 Using Mammoth 2 Monitor 00 54 sees Su oes Pek ee es 119 8 Maintenance and Service 000ce cence eee eee 121 Using touch up paint on the housing 00000000 121 Cleaning the library 3 sii e203 eee eae teh ele Sod eee t el eas es 122 Installing or replacing a tape drive ii oo el ihe te eae ee 122 Preparing for replacement 35424464462 kG on de een esd 123 Removing the tape drive cio0 eds cee Gk eek ee RES 123 Installing the tape drive ecu 4 seal cae wield was bees BRS 125 Resuming operations cic ake ace E e uate ace ay mest Mirae as 127 Installation and Operation ix Returning the library for service is 6 04 4 soe Ba nes hae B
24. emitting diodes LEDs indicate the operating status of the Ethernet connection The two LEDs are located above the Ethernet port as shown below Link LED gt _ j Activity LED os 87654321 The Link LED turns on when a link to the network has been established The Activity LED blinks when data transmission or reception is taking place Installation and Operation 57 Chapter 4 Notes 58 Exabyte 430M and 430A 5 Library Operation This chapter describes the following library operations you may need to perform Replacing cartridges and magazines Storing cartridges Changing the robot control mode Viewing the cartridge inventory Resetting the library Performing hardware exercises Displaying information about the library Note The application software automatically controls the library s robotics to perform backup and restore operations You do not need to intervene in the cartridge processing however you may need to occasionally perform the tasks described in this chapter Installation and Operation 59 Chapter 5 Replacing cartridges and magazines This section describes the following Replacing cartridges by using the entry amp xit port Replacing magazines by opening the front door Replacing cartridges using the entry exit port To replace individual cartridges in the library use the entry amp xit port on the front of the library 1 If
25. information see Chapter 7 Installation and Operation 75 Chapter 5 76 Using elements Elements are the physical locations in the library that can accept a cartridge the robot the magazine slots the fixed slots the entry exit port and the tape drives Element indexes Each element has an element index which enables the library to identify the elements Many LCD functions require you to use element indexes For example to move a cartridge using the Diagnostics Menu you must specify the source and destination element indexes The source is either a cartridge slot or the tape drive where the robot will pick a cartridge The destination is either the slot or the tape drive where the robot will place the cartridge The following diagram shows the element index assignments for the library Fixed Cartridge Slots Tape Drives 21 22 23 24 25 26 27 28 29 30 82 83 84 85 Robot 86 Magazine 2 Magazine 1 E E Port 20 19 18 17 16 15 14 13 12 14 10 9 8 7 6 5 4 3 2 1 81 Exabyte 430M and 430A Library Operation Element addresses Your application software may use element addresses to identify elements in the library The difference between an element index and an element address is that an index is a fixed number set in the library s firmware whereas a
26. moves cartridges between the cartridge slots the tape drives and the entry amp xit port An optional laser bar code scanner attached to the robot reads bar code labels on the cartridges enabling the library to maintain cartridge inventory information Fixed cartridge slots The library contains 10 fixed cartridge slots next to the tape drives Magazines The two removable magazines contain 10 slots each The magazines include design features to ensure that the cartridges are always inserted correctly and never fall out Exabyte 430M and 430A 2 Hardware Installation This chapter describes how to install the library hardware which includes the following steps Unpacking the library Obtaining accessories and equipment Preparing for hardware installation Preparing and installing cartridges Connecting the library to a SCSI bus Connecting the power cord Powering on the library Verifying the hardware installation Installation and Operation 7 Chapter 2 Unpacking the library 1 Remove the library from the packing materials as shown in the unpacking steps printed on the box 2 Grasp the library s front door by the top and pull it open as shown in the following figure 8 Exabyte 430M and 430A Hardware Installation 3 From inside the door remove the magazine on the right side by grasping the handle and pulling it straight out as shown in the following figure Magazine handle
27. or software notifies you to do so Use the Autoclean option see page 39 and store a cleaning cartridge in the appropriate slot see page 18 The Autoclean option instructs the library to clean the tape drives automatically when necessary and without disrupting normal library operations Set the cleaning option in your software application if available so that the software monitors drive cleaning If your application software supports automatic cleaning store a cleaning cartridge in the slot specified by the application Clean the drives manually by using the entry amp xit port and the Move Cartridge command to insert the cleaning cartridge see Replacing cartridges using the entry exit port on page 60 The tape drive automatically performs the cleaning process and unloads the cartridge when the process is complete in several minutes Use the Move Cartridge command and the entry xit port to remove the cleaning cartridge Note If you use AME media with SmartClean exclusively the M2 tape drives automatically perform the cleaning operation using the cleaning material in the cartridges If you use standard AME media the M2 drives may require regular cleaning with an Exabyte Mammoth Cleaning Cartridge see Selecting cleaning cartridges on page 13 Installation and Operation 97 Chapter 6 Setting up for the Clean Drive option Before using the Clean Drive option you must install a cleaning cartridge in th
28. side magazine M 1 through 10 and for Drives 1 and 2 D 1 and 2 M12345678910 D12 The second screen is for the left side magazine L1 through 10 and Drives 3 and 4 D3 and 4 as shown below L12345678910 D34 The third screen is for the fixed cartridge slots F1 through 10 Exabyte 430M and 430A Library Operation the entry exit port E and the robot R as shown below F12345678910 E Rt On the second line of the cartridge inventory screens these characters indicate the following information Abar f under the element number indicates that a cartridge is stored in that element Ablank space indicates that no cartridge is stored in that element A dash indicates that the slot is not usable because it is beyond the value set for the Maximum Addressable Element Aquestion mark indicates that the Occupied flag for that element is not valid 3 To view information about a specific element use the left and right arrow keys to move across the columns The underline indicates the currently selected element In the previous screen example the first fixed slot is selected 1 4 After you select an element press to display the Index and Type information for this element Use the up and down arrow keys to scroll through the fields Installation and Operation 71 Chapter 5 The following table provides a description of each field Cartridge Inventory field Description
29. to perform any of these operations when security is enabled the library displays a message that states security is active Enabling security from the LCD 1 Display the Security screen If necessary press to display the menus or return to the top of the menu selections Press the down arrow key until Security appears as shown below This screen shows whether security is currently enabled or disabled gt Security Disabled 2 Press ENTER An informational message appears then the following screen appears Password 000 J 3 Use the left and right arrow keys to move across the columns Use the up and down arrow keys to select a number When you have selected a password press ENTER A prompt similar to the one below appears Password 000 Accept 4 Press to accept the new password The Security Screen then displays LCD Password Security remains in effect across resets Installation and Operation 47 Chapter 3 48 gt Important You must use the same password to turn security off Disabling security from the LCD 1 Display the Security screen If necessary press to display the menus or return to the top of the menu selections Press the down arrow key until Security appears as shown below If security is enabled LCD Password appears on this screen Note Security may have been enabled by your application using a SCSI command the LCD will display
30. 1 meter 18 AWG three conductor AC power cord for 120 volt use in the United States and Canada The power cord has a molded NEMA 5 15P male connector on one end and a molded IEC 320 EN60320 female connector on the other end The power cord is UL Listed and CSA Certified If you are planning to use an input voltage other than 120 volts AC or if you plan to use the library outside of the United States or Canada you must supply your own power cord as described below Criteria for U S and Canadian 220 VAC power cord The powercord must have a molded NEMA6 15P attachment plug on one end The power cord must have a molded IEC 320 EN60320 female connector on the other end The cordage must be an SJT or SVT type 3 conductor 18 AWG minimum The power cord must comply with local electrical code Criteria for an international 220 VAC power cord The power cord must have an attachment plug of the proper type rating and safety approval for the intended country The power cord must have an IEC 320 EN63020 female connector on one end The flexible cord must be harmonized to CENELEC publication HD 21 The electrical characteristics and rating must be minimum H05VVF3G0 75 6 A 146 Exabyte 430M and 430A Specifications SCSI cable and terminator specifications This section describes the SCSI cable and terminator requirements SCSI cables Exabyte recommends using wide LVD SCSI cables that conform to SCSI 3 s
31. 36 1 303 417 7199 fax Scotland 44 1 324 564564 e mail service exabyte com Note If it is more convenient to your location contact Exabyte Technical Support in Europe at the following numbers Phone 31 30 254 8890 Fax 31 30 258 1582
32. 5 Ifthe error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware Interface disabled The Set the library to the correct control mode see library was not in the page 68 77 correctcontrol modewhen the operator sent a command EE caddy removed The Make sure the library and tape drives are not entry exit port caddy was being used by any host then reset the library 87 removed at an unexpected from the operator panel time Ifthe error persists contact your service provider Caddy not available The Replace the caddy as described in Replacing entry exit port caddy was cartridges using the entry exit port on 89 not inserted correctly page 60 Ifthe error persists contact your service provider Command aborted A No corrective action required 91 diagnostic command was aborted by the operator Drive removed A tape Power off the library and install a tape drive or 95 drive was removed while service access cover see page 122 the library was powered on 158 Exabyte 430M and 430A Error Codes LCD Description Corrective action code Drive not present A move Install a drive in the drive bay or send 97 Was requested to adrive commands to another drive that is not installed lIfadriveis already installed when this message appeared contact your service provider Check cleaning tape A Eject the cartridge f
33. 6 Statistics 82 83 Status key 31 Status LED AIT 2 89 Status screen description 26 displaying 31 subnet mask 53 system sensors 83 85 T tape See cartridges tape drives capacity 145 cleaning 39 42 97 100 communicating with M2 through serial port 118 description 3 6 drive bay system sensors 85 Installation and Operation Index tape drives continued ejecting acartridge 101 element numbering scheme 76 installing or replacing 122 127 LEDs for AIT 2 89 LEDs for M2 88 resetting 103 setting SCSI IDs 34 viewing the status of 94 Tape LED AIT 2 89 targets 149 temperature specifications 144 terminator installing 23 151 specifications 148 transfer rate maximum 143 troubleshooting 139 142 U Unlock Door key 31 63 unpacking 8 vV Verify Barcode Checksums option description 33 enabling or disabling 43 voltage specifications 144 W watts average 144 weight of library 144 wide SCSI 21 150 write and read community strings 55 write protect switch 16 171 Index Notes 172 Exabyte 430M and 430A Contacting Exabyte To obtain technical support Exabyte Technical Support 1 800 445 7736 1 303 417 7792 1 303 417 7160 fax e mail support exabyte com World Wide Web www exabyte com www mammothtape com www m2wins com To order supplies and accessories Exabyte 1 800 774 7172 or 1 800 392 8273 To return equipment for service Exabyte Service 1 800 445 77
34. Ethernet security screen Note If security is enabled either from the LCD or SCSI these options display asterisks Ethernet security Description Read Displays the alphanumeric string for the Read Community contained in the SNMP administration framework Write Displays the alohanumeric string for the Write Community contained in the SNMP administration framework Beast Broadcast Displays the alphanumeric string for the Broadcast Community contained in the SNMP administration framework FTP User Displays the FTP user name up to 20 characters The default is anonymous FTP PW Displays the FTP password up to 20 Password characters The default is Exabyte Installation and Operation 55 Chapter 4 Connecting the Ethernet cable This section describes how to connect the library to the server by attaching an Ethernet cable to the Ethernet port The Ethernet port is located on the back of the library as shown in the following figure For Ethernet cable specifications see page 148 Ethernet port To connect the Ethernet cable 1 Insert one end of the cable into the Ethernet port until you hear it snap into place 2 Connect the other end of the cable to the server where you plan to install the Exabyte Library Monitor software 56 Exabyte 430M and 430A Ethernet Configuration Monitoring the Ethernet LEDs The Ethernet light
35. Exabyte 430M and 430A Libraries Installation and Operation sExabyte 1004025 002 Copyright Disclaimer Copyright 2000 2001 by Exabyte Corporation All rights reserved This item and the information contained herein are the property of Exabyte Corporation No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the express written permission of Exabyte Corporation 1685 38th Street Boulder Colorado 80301 Exabyte Corporation makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Exabyte Corporation reserves the right to revise this publication without obligation of Exabyte Corporation to notify any person or organization of such revision or changes Trademark Notices Exabyte and Exapak are registered trademarks M2 MammothTape SmartClean EZ17 and NetStorM are trademarks People Working for You and SupportSuite are service marks of Exabyte Corp All other product names are trademarks or registered trademarks of their respective owners Advanced Intelligent Tape AIT is a trademark of Sony Electronics Inc Exabyte Corporation 1685 38th Street Boulder Colorado 80301 1004025
36. Monitor program 119 magazines cartridge inventory 70 description 3 6 element numbering scheme 76 installing cartridges 19 20 installing in library 20 replacing 60 66 storing cartridges outside of library 67 system sensors 84 maintenance 121 127 Max Addressable Slot option description 33 setting 45 when used with cleaning cartridge 38 media See cartridges Menu key 29 31 menu structure 29 MIC Memory in Cassette 12 Monitor port See serial port Monitor software See Library Monitor software See M2 Monitor program Move Cartridge command 79 Installation and Operation Index MP cartridges 12 narrow SCSI 150 network address 53 numbering scheme for library elements 76 O operation beginning library operations 50 library 59 85 tape drives 87 104 testing library setup 49 operator keys See keypad operator panel 4 28 P packing the library 131 137 paint for housing 121 parity See SCSI Parity option Park and Unlock for Shipping 30 park position for robot 80 parts See components password FTP 55 LCD 113 security 47 port entry xit 4 60 Ethernet 5 56 148 169 Index port continued serial 5 106 POST Bar Code Scan option description 33 enabling or disabling 42 power cord connecting 24 requirements 146 power entry module 5 power specifications 144 powering on the library 25 rack mount hardware installing 14 ordering from Exabyte 10 removing library from 129 read and write community
37. P Create a diagnostic listing via FTP Communicate with a Mammoth 2 tape drive This chapter uses the following conventions Keys shown boldfaced in brackets are keys you press on your host computer s keyboard for example Enter Words shown in Courier are commands you type for example redraw Installation and Operation 105 Chapter 7 Connecting to the Console interface This section describes how to access the Console interface the library s internal diagnostics firmware You can use Console for upgrading firmware creating a diagnostic listing and viewing the LCD password Before accessing Console you must have the following Host computer that uses an RS232 serial port Astraight through 9 pin serial cable not a null modem cable Terminal emulation software such as HyperTerminal Note Exabyte recommends using HyperTerminal a standard communications package available with Microsoft Windows Connecting the serial cable Connect the 9 pin cable to the back of the library and to a serial port on the host computer The following figure shows the location of the 9 pin serial port on the back of the library 9 pin serial port 106 Exabyte 430M and 430A Diagnostics and Firmware Setting the library s baud rate Before accessing Console you must set the baud rate for the library so that it matches the host computer s baud rate To set the library s baud rate 1
38. agnose errors Status Screen During normal operation the Status Screen appears on the LCD see page 26 for an example You can use this screen to monitor library activities By default the Status Screen displays the current operating status of the library and tape drives Note Asan option the library may also include an Ethernet connection and Exabyte Library Monitor software You can use this software to monitor library operations remotely For instructions see Chapter 4 28 Exabyte 430M and 430A Menus Configuration To access the menus press from the keypad The first menu to appear is Cartridge Inventory You can then press the up and down arrow keys to loop through the menu options If a menu contains a triangle symbol you can either press to access another screen or menu or you can change values using the operator keys see page 31 A square symbol indicates that the screen contains viewable information only The menu structure for the library is shown below Installation and Operation Status Screen Main Menu Cartridge Robot Mode SCSI Menu Library Demo Menu Park and Unlock Inventory Information for Shipping SCSI SCSI IDs Code Version LCD E
39. ame of the firmware or click on the Browse button to locate the file Select XModem as the protocol d Click on Send The system initiates the firmware upgrade and displays its progress on the screen When the upgrade is successfully complete in about four to five minutes the library automatically performs a power on reset CAUTION Do not attempt to perform library operations or power down the library until after the library automatically resets Installation and Operation 111 Chapter 7 Creating a diagnostic listing via Console If you report a problem to Exabyte Technical Support you may be asked to create a library diagnostic listing also called a dump via the Console interface A diagnostic listing is created when you use a terminal emulation program such as HyperTerminal to send an ASCII text copy of the diagnostic buffer from the library to the host computer This buffer information can be used by support personnel to troubleshoot incidents with the library Note These instructions assume you are using HyperTerminal a communications package available with Microsoft Windows If desired you can use a different terminal emulation software package To create a diagnostic listing 1 Access Console by following the steps in Connecting to the Console interface on page 106 2 Type dump and press Enter 3 Select the Transfer menu then select Capture Text 4 In the Capture Text screen ent
40. an Abeer dope us gated aces p 67 Changing the robot control mode 0 68 Viewing the cartridge inventory 0 eee cee 70 Resetting the library lt mep eee hte te A eB are a eo ake 74 Performing hardware X rciseS 0 6465 0s0ivseseeseneees beads 75 Using Clements ise EEEE eae iia eee eRe eee ween 76 Using the Demo Menu snus gah ovespacousaend Sed erren 77 Using the Command Menu n ananunua ey a pide er eet 78 Displaying library information 4 second Ab ak eee baa ka oe 81 Viewing the code version and serial number 81 MICWING statistics wo acn tno x aye wees Cle eee Ce ae 82 VIEWINESVSICISONSOTS 622d ts eee eo eeis oy vanes eas 83 viii Exabyte 430M and 430A 6 Tape Drive Operation 00 0c eee eee eee eee 87 Monitoring tape drive status cian aetes Geka aa 88 Reading the tape drive LEDS ve sia s einen a sia rruna 88 Viewing the Drive Display screens 0000 0 eee 89 Viewing the Drive Status screens 000 eee e eee 94 Cleaning the tape drives ys oes e ort tee eM tite nrun 97 Setting up for the Clean Drive option 0 98 Using the Clean Drive option i304 se i pha ete See kee 98 Bjecting a cartridge manually o 200 seks eee SSS as Bela ees Ses 101 Rese tting a tap dive wey Pao Neste hoe Pace Pe ei es ade 103 7 Diagnostics and Firmware 000 eeee ee eee eee 105 Connecting to the Console interface i 5 ses ees odes Peta ee
41. and is no longer at the physical end of the bus be sure to remove the terminators from that device Compatibility Make sure that your tape drive and library are compatible with the SCSI adapter card and application software you plan to use Visit Exabyte s web site at www exabyte com for compatibility information SCSI adapter card installation Make sure that you installed your SCSI adapter card correctly Refer to the documentation that came with your card for installation and troubleshooting instructions Pay special attention to steps describing setting various jumpers and switches on the card Make sure that the card is properly seated Software installation Make sure that your application software is installed correctly Refer to the documentation that came with your software Pay special attention to steps describing configuring the software for use with the library and tape drives Exabyte 430M and 430A Troubleshooting YW Control mode Make certain the control mode is set to SCSI See page 68 for more information After checking the items above reset the library as described on page 74 Problems with tape drive operation If you have been successfully operating the application software and library in the past but are now experiencing problems reading and writing data check the following VY Write protect switch If you are writing data make sure the cartridge is write enabled VW Cartridge type Use the cartri
42. and tape drives are not being used by any host then reset the library from the operator panel fthe error persists contact your service provider Mbus failed The robot Make sure the library and tape drives are not command processor being used by any host then reset the library 70 experienced an error from the operator panel If the error persists the robot may need to be replaced Contact your service provider Front door is open The Close and lock the door front door was open at an Reset the library from the operator panel 72 invalid time or the door Ifthe error persists the solenoid or door sensor is malfunctioning sensor may need to be replaced Contact your service provider Stepper move fail The Make sure the library and tape drives are not firmware failed to being used by any host then reset the library 73 complete a stepper move from the operator panel If the error persists contact your service provider Installation and Operation 157 Appendix C LCD Description Corrective action code Unoccupied drive bay A Install a tape drive or a service access cover 74 tape drive or service Ifthe error persists contact your service access cover is not provider installed in the drive bay Internal S W error Make sure the library and tape drives are not Firmware error being used by any host then reset the library from the operator panel 7
43. and the enclosed tape drives Note Ifan error code appears on the LCD refer to Appendix C If LEDs on the tape drive are flashing see page 88 Problems with library installation If your library and software are not communicating after installation and configuration check the following VY SCSI IDs Make sure that the SCSI IDs you selected for the tape drives and library are not the same as the ID used by any other SCSI device on that bus including the SCSI adapter card Refer to page 34 for information about setting the SCSI IDs V SCSI bus connections Make sure that you have connected the SCSI cables to the appropriate SCSI connectors on the back of the library See page 21 and Appendix B for more information Installation and Operation 139 Chapter 9 140 Vv Vv SCSI cabling Make sure that all SCSI cables are securely connected at both ends LVD HVD and single ended SCSI devices Because the library is an LVD device all other devices on the SCSI bus should also be LVD Do not connect an HVD device to an LVD bus Narrow SCSI and wide SCSI Because the library is a wide SCSI device all other devices on the bus must be wide Or you must use wide to narrow adapters SCSI cable lengths Make sure the internal SCSI cabling does not exceed maximum lengths see page 147 Termination Make sure your bus is properly terminated as described in Appendix B If another SCSI device previously terminated the SCSI bus
44. ant to use it to monitor library operations remotely follow the instructions in Chapter 4 Ethernet Configuration 50 Exabyte 430M and 430A A Ethernet Configuration As an option your library may include an Ethernet connection which you can use to remotely view the library s operation with the Library Monitor software and to access the library s firmware via FTP For more information about upgrading firmware see Chapter 7 This chapter describes the following Configuring the library for use with Ethernet Viewing the Ethernet Security screens Connecting the Ethernet cable Monitoring the Ethernet LEDs Note For libraries that include an Ethernet connection a Library Monitor software CD is also included in the library shipment For software installation instructions refer to the readme file on the CD The Monitor software can be installed before or after Ethernet configuration Installation and Operation 51 Chapter 4 Setting Ethernet addresses This section describes how to set the network addresses that will enable the library to communicate in the Ethernet network For more detailed information about these addresses see the table on the next page and the readme file for the Library Monitor software To set the Ethernet addresses 1 From the operator panel keypad press to display the menus Press the down arrow key until Ethernet Menu appears This menu shows the current Ethernet ad
45. ardware contact Exabyte for the required hardware a If you create your own bar code labels be sure to follow the specification precisely For best results use a reliable vendor to create bar code labels and use labels that contain checksum characters 10 Exabyte 430M and 430A Hardware Installation Selecting cartridges Refer to the appropriate section below for either Exabyte M2 drives or Sony SDX 500C AIT 2 drives Exabyte M2 tape drives Exabyte M2 tape drives read and write to AME cartridges with SmartClean technology combining reliable AME recording media with a short segment of head cleaning material When the M2 drive determines cleaning is needed it locates the cleaning material and performs the cleaning automatically AME cartridges with SmartClean are easily identified by their cobalt blue color and are available from Exabyte in lengths of 75 meters 150 meters and 225 meters see page 145 for storage capacities gt Important For optimal performance and reliability Exabyte recommends only AME media with SmartClean for M2 tape drives M2 can use other AME media but will require regular cleaning with an Exabyte Mammoth cleaning cartridge Installation and Operation 11 Chapter 2 The M2 tape drive cannot write data to or read data from metal particle MP tape If you insert an MP cartridge the M2 drive immediately ejects it If you need to retrieve data from MP tape contact Exabyte Tech
46. ate contamination and excessive handling If possible store cartridges in a cartridge magazine In the cartridge magazine cartridges are protected from airborne contaminants by a clear plastic cover With the cover in place the magazines can be stacked on top of each other to make the most efficient use of storage space Installation and Operation 67 Chapter 5 Changing the robot control mode To determine which interface will control robot motion you can set the library to one of the following control modes SCSI LCD or Console These control modes allow you to operate the library with the application software SCSI or perform diagnostic functions on the library LCD or Console The standard operating mode is SCSI which is also the default setting for the library Note Control mode settings remain through power cycles Control modes are described in the following table Control mode Description SCSI mode In this standard operating mode the application software controls the motion of the robot by issuing SCSI commands across the SCSI bus Note The application software can issue commands to the library regardless of the control mode However the library must be in SCSI mode for the software to control robot motion LCD mode If you want to perform any operations from the operator panel that involve moving the robot you need to set the library to LCD mode Console mode In this mode you can contro
47. ator requirements and Ethernet cable specifications Overall specifications for the library The following table provides general specifications for the library Interface specifications Interface SCSI 2 Ultra Ultra 2 Capacity and speed Maximum capacity 4 5 TB with four M2 tape drives assumes a 2 5 1 430M M2 library compression ratio Maximum capacity 3 8 TB with four AIT 2 tape drives assumes a 2 6 1 430A AIT 2 library compression ratio Maximum transfer rate 432 GB per hour with four M2 tape drives 430M M2 library Maximum transfer rate 224 6 GB per hour with four AIT 2 tape drives 430A AIT 2 library Installation and Operation 143 Appendix A Size and weight Size 8 65 high x 17 25 wide x 24 10 long inches 21 98 x 43 82 x 61 21 cm Weight 430M M2 library 76 pounds 34 5 kg Weight 430A AIT 2 library 71 pounds 32 2 kg Operating environment Ambient temperature 5 C to 35 C 41 F to 95 F Relative humidity 20 to 80 noncondensing Wet bulb 26 C 79 F max Power Input voltages Accepts 100 to 240 VAC at 50 to 60 Hz automatic input voltage selection Power consumption 430M M2 library 103 watts average AC true power idle 140 watts average AC true power operating 152 watts maximum AC true power operating Power consumption 430A AIT 2 library 80
48. c guidelines and considerations for setting up the library on the SCSI bus LVD SCSI The Exabyte 430M uses an LVD low voltage differential SCSI configuration Every SCSI device attached to the SCSI buses connecting to or from the library must also be LVD Note Although LVDSCSlis compatible with single ended SCSI Exabyte does not support single ended devices on the library s LVD SCSI bus Do not connect the LVD library to a high voltage differential HVD SCSI bus Wide SCSI The library is available in a wide configuration only If desired you can attach the library and tape drives to a narrow SCSI bus using adapters available from Exabyte However attaching the tape drives to a narrow bus will significantly reduce performance If you want to connect the library to a narrow SCSI bus you must use a 50 pin to 68 pin LVD SCSI adapter Make sure that the adapter terminates all unused data lines 150 Exabyte 430M and 430A SCSI Configuration SCSI IDs Each device on the SCSI bus must have a unique ID The host computer uses these IDs to identify each device The SCSI ID also determines which device has priority when more than one device is trying to communicate with the host The lower the ID the lower the priority of the device Note Adevice s SCSI ID does not depend on physical location For example the last device on a multi device SCSI bus can have a SCSI ID of 2 The library can use five SCSI IDs one for the
49. cause of a problem with the checksum character Sndvol Match Send Volume Match Indicates whether the cartridge label matched the template sent with the last SCSI SEND VOLUME TAG command 1 or not 0 72 Exabyte 430M and 430A Library Operation Cartridge Inventory field Description Source Displays the index of the last storage element from which the cartridge was moved If the Source displays 255 the cartridge in that element has not been moved since the last reset Address Displays the SCSI element address Reserved Indicates whether the element is reserved by a host 1 or not 0 Rsv Host ID Displays the SCSI ID of the host that has reserved the element if it is reserved Reserve ID Displays the ID that the element is reserved under This is anumber assigned by a host when the reservation was made If there is no reservation the Reservation ID and Host ID columns display 0 X Axis Displays the distance the robot must move along the X axis to the specified element location W Axis Indicates the direction the robot must face to access the element A value of 0 indicates the robot must face the front of the library avalue of 500 indicates the robot must face the back of the library Total Puts Shows the number of times the library placed a cartridge in that Drive Loads element If the element is a slot this field shows Total Puts since
50. cover When the cleaning is complete return the library to its original control mode and re enable security if desired Note After cleaning the library automatically decrements the Clean Cycles Left counter However if you install anew cleaning cartridge you must manually reset the Clean Cycles Left counter see Setting the Clean Cycles Left option on page 41 Exabyte 430M and 430A Tape Drive Operation Ejecting a cartridge manually If a problem occurs that requires intervention you may need to manually eject a cartridge CAUTION Discharge static electricity from your body before touching the drive s front panel components Touch a known grounded surface such as the library s metal chassis To manually eject a cartridge 1 Open the library door see page 63 and remove the magazine on the right side 2 Press the eject button on the tape drive s faceplate shown in the following figures and remove the cartridge Note For Exabyte M2 tape drives do not press and hold the eject button for more than 10 seconds Holding down the button causes the M2 tape drive to reset Installation and Operation 101 Chapter 6 The eject button for the M2 drive is shown below 102 Exabyte 430M and 430A Tape Drive Operation Resetting a tape drive This section describes how to reset a tape drive from the library s front panel CAUTION Before resetting the tape drive mak
51. ctions for components in your library Refer to the diagram on page 76 for the element indexes These numbers correspond to the library components and are necessary for some commands To use the Command Menu to exercise components 1 If necessary disable security see page 46 2 Change the control mode to LCD see page 68 78 Exabyte 430M and 430A Library Operation 3 From the operator panel keypad press to display the menus Press the down arrow key until Command Menu appears as shown below Command Menu 4 Press ENTER The LCD displays the first command Move Cartridge 5 Use the up or down arrow keys to select one of the commands described in the following table then press ENTER 6 When the command is finished the screen displays a status message Press to return to the Command Menu or to abort a command in progress The following table describes each command Command Description Move Cartridge Moves a cartridge from one location to another You must specify source and destination elements see page 76 Important Do not insert a cartridge in a tape drive The tape drive will not automatically eject the cartridge Initialize Scans cartridges and checks for cartridge Element Status presence Home Robot Causes the robot to move to the home position in front of the tape drives then open and close its gripper Installation and Operation 79 Chapter 5
52. d The tape drive will rewind and unload the tape but will not eject the cartridge ILLEGAL TAPE The tape drive detected an incompatible cartridge and ejected it Tape motion messages READ The tape drive is reading or writing data The sign appears when the tape drive is in WAITE compression mode PROTECTED The tape drive cannot write data because the data cartridge is write protected ILLEGAL WRT The tape drive cannot write to the type of data cartridge inserted This message remains until an unload eject operation is performed SEARCH High speed search is in progress REWIND Rewind is in progress ERASE The tape drive is erasing data on the tape Installation and Operation 91 Chapter 6 92 M2 drive display messages FORMAT The tape drive is repartitioning the tape to the requested format WORN TAPE The tape currently in the tape drive has exceeded the tape drive s maximum tape passes threshold and must be replaced Cleaning messages CLEAN SOON The tape drive should be cleaned at the next convenient time CLEANING Cleaning is in progress DEPLETED The cleaning tape in the cartridge is depleted and the tape drive will eject it Use a new cleaning cartridge CODE LOAD FAIL RETRY CODE LOAD These messages appear in sequence after the code load failed MAKE CODELOAD TP The tape drive is making a code load tape
53. d failed error persists contact your service provider All slots are full The robot Open the library door and remove at least one could not find an empty cartridge from a magazine or fixed slot cartridge slot Make sure the library and tape drives are not 194 being used by any host then reset the library from the operator panel Ifthe error persists contact your service provider 160 Exabyte 430M and 430A Error Codes LCD code Description Corrective action All slots are empty The robot could not find a Open the library door and insert at least one cartridge in a magazine ae cartridge to pick in Demo mode Robot full before Open the library door and remove thecartridge command The robot all from the robot gripper 198 slots and all drives contain Reset the library a cartridge when an Initialize Element Status command was requested X axis doesnot move The Open the door and remove the magazines 200 robot could not move Look for anything that might be obstructing the along the horizontal axis robot s path along the horizontal axis Make sure the library and tape drives are not X axis has failed home being used by any host then reset the library 201 The robot could not return from the operator panel to the home position along a there are no obstructions and the error the horizontal axis persists contact your service provider X axis position sensor
54. dge types recommended on page 11 VW Cartridge age If the cartridge has been in use for a long time or if it has been used frequently try using a new cartridge VY Cleaning Clean the tape drive as described on page 97 Installation and Operation 141 Chapter 9 Problems with library operation If the library has been successfully operating in the past but is now experiencing problems check the following VY Control mode If you are using an application software package to control robot operations the library must be set to SCSI mode See page 68 for more information VY Security Make sure that security is set correctly for the operation you are trying to perform If security is enabled you cannot perform many operations on the LCD and you cannot open the door Security can be enabled from the LCD see page 46 or from your application software with a SCSI command Y Door open Make sure the door is closed securely V Empty drive bay If you removed a drive from one of the bays you must install a service access cover see page 122 UY Robot operation You can use the selections in the Command Menu and the Demo Menu described in Performing hardware exercises on page 75 to determine if the robot is functioning properly 142 Exabyte 430M and 430A A Specifications This appendix provides overall specifications for the library media capacities power cord requirements SCSI cable specifications SCSI termin
55. dresses similar to the ones in the following example Ethernet Menu S 2 015 21 6 1 8 2 Press ENTER The Ethernet Configuration menu appears as shown below Ethernet Configuration 3 Press ENTER The Network Address screen appears Network Address Static There are four screens for setting Ethernet configuration options Network Address IP Address Subnet Mask and Gateway Address Each is described in the following table 52 Exabyte 430M and 430A Ethernet Configuration 4 For each screen press to display another screen for setting values use the arrow keys to select the values then press ENTER when you are done Ethernet address Description Network address Selects the method used to set the Internet Protocol IP address of the library as follows Static The library uses a fixed IP Address which is assigned in the IP Address field described below DHCP The library uses an IP address assigned by the network DHCP Dynamic Host Configuration Protocol server Exabyte recommends using a Static IP address since DHCP may require periodic reinstallation of the Library Monitor software IP Address Sets the IP address of the library which acts as a Simple Network Management Protocol SNMP device in the network or displays the IP address obtained by the DHCP server Subnet Mask Sets the subnet subnetwork mask a set of numbers that allows com
56. drive set the SCSI ID for the drive as described in Setting the SCSI IDs on page 34 If you replaced an existing drive the new tape drive automatically assumes the SCSI ID of the old drive The library is now ready to resume normal operation You may want to use the Demo Menu to ensure that the robot and the newly installed tape drive are communicating see page 77 If your library does not resume normal operation check the following Are the devices on each SCSI bus attached to the library all LVD Are the SCSI buses terminated Are the SCSI cables firmly connected to the library and host computer Isa drive or service access cover installed in each drive bay Are the SCSI IDs unique for the devices on each SCSI bus Is the library operating in the correct control mode For most applications the control mode should be set to SCSI If you cannot solve the problem yourself contact your service provider or Exabyte Technical Support see Contacting Exabyte on the inside back cover Installation and Operation 127 Chapter 8 Returning the library for service If you need to return the library to the factory for service contact your service provider If your service provider instructs you to return the library directly to Exabyte contact Exabyte Technical Support to obtain a Return Materials Authorization RMA number and the shipping address see Contacting Exabyte on the inside back cover
57. e Note The application software automatically controls the tape drives to perform backup and restore operations You do not need to intervene in the cartridge processing however you may need to occasionally perform the tasks described in this chapter Installation and Operation 87 Chapter 6 Monitoring tape drive status You can monitor the status of the tape drives in several ways Reading the LEDs on the front of the drive Viewing the library s Drive Display screens Viewing the library s Drive Status screens Note You can also view drive status using Console part of the library s internal firmware See Chapter 7 for more information Reading the tape drive LEDs The following tables show the tape drive LED states for Exabyte M2 drives and Sony SDX 500C AIT 2 drives To read the LEDs you must open the library door as described on page 63 Exabyte M2 LED states LED states Condition All LEDs on The tape drive was reset or is performing its power on self test Top LED on Cleaning required Top LED flashing Hardware error Middle LED on A tape is loaded and the tape drive is ready to perform tape motion activities Bottom LED flashing Tape motion A fast flash indicates high speed tape motion a You may see other LED activity random flashing steady on and so on For a detailed description of the drive s LED states refer to the product specification for y
58. e appropriate cleaning slot and must set the drive cleaning options Installing a cleaning cartridge For the cleaning operation install an approved cleaning cartridge in the library as described on page 18 Configuring the library for cleaning Before you begin the procedure for drive cleaning make sure you have set the following configuration options Clean Slot option which designates a permanent storage location for a cleaning cartridge See Setting the Clean Slot option on page 38 Clean Cycles Left option which is a counter that tracks the number of times a cleaning cartridge has been used When you install a new cleaning cartridge you must use this option to set the number of cleaning cycles that remain See Setting the Clean Cycles Left option on page 41 Using the Clean Drive option 1 If security has been enabled disable it see page 48 2 Make sure a cleaning cartridge is installed the Clean Slot option is set and the Clean Cycles Left option is set as described above 3 Change the control mode to LCD see page 68 98 Exabyte 430M and 430A Tape Drive Operation 4 From the operator panel keypad press to display the menus Press the down arrow key until Drive Menu appears gt Drive Menu Mammoth2 5 Press ENTER The Drive 1 Menu appears gt Drive 1 Menu Mammoth2 6 Use the up or down arrow key to select the menu for the drive you want to clean then press
59. e library to automatically perform the cleaning process without interrupting normal library operation With Autoclean enabled the library monitors the cleaning requirements of each tape drive When a drive indicates a Needs Cleaning status the robot automatically removes the cleaning cartridge from the cleaning cartridge slot and inserts it into the tape drive After completing the cleaning cycle the library returns the cleaning cartridge to its slot and decreases the Clean Cycles Left counter by one gt Important Ifyou enable Autoclean make sure the cleaning option in your software is turned off Installation and Operation 39 Chapter 3 40 To set the Autoclean option 1 2 If the security option has been enabled disable it see page 48 Display the Config Menu If necessary press to display the menus Press the down arrow key until Config Menu appears then press ENTER Press the down arrow key until Autoclean Option appears This screen shows whether Autoclean is enabled 1 or not 0 gt AUtoclean Option Note To use Autoclean the cleaning slot must contain a cartridge and the Clean Slot option must be enabled see page 38 Press ENTER The following screen appears Autoclean Drives Press the up or down arrow key to select 1 which turns on the Autoclean option or 0 to turn the option off then press ENTER Note When the library s Cl
60. e magazine into the library so that the plastic alignment guides are up as shown in the following figure and the alignment grooves are down The magazine can only be inserted one way do not try to force it into the library Magazine alignment guides Closing the front door 1 Close the front door Make sure it is closed completely so that the door locks can engage The door locks automatically 2 If necessary re enable security 66 Exabyte 430M and 430A Library Operation Storing cartridges To maximize the shelf life of your tapes and ensure data integrity follow these guidelines when storing cartridges Store cartridges in a suitable environment Follow the specifications for storage temperature and other environmental requirements as described on the cartridge packaging Do not allow the temperature and humidity in the storage environment to fluctuate Keep the storage location as free of airborne particulates as possible To eliminate obvious sources of particulates do not permit anyone to smoke eat or drink near the storage area and do not store cartridges near a copier or printer that may emit toner and paper dust Store cartridges with the write protect switch in the protected position see page 16 Store cartridges as soon as possible after you remove them from the library Immediate storage helps avoid many of the conditions that can damage tapes such as temperature and humidity fluctuation particul
61. e sure the tape drive is not communicating across the SCSI bus Resetting the tape drive may disrupt communications on the SCSI bus To reset a tape drive 1 Press the key on the library s operator panel The following screen appears Reset Library amp Drives Use the down arrow key to display Reset Drive n where n is the number of the drive you want to reset For example the screen shown below is for resetting Drive 2 Reset Drive 2 READY NOTAPE Note Drive 1 is the tape drive closest to the fixed slots Drive 2 is located directly to the right of Drive 1 and so on Press ENTER At the confirmation prompt press ENTER again Installation and Operation 103 Chapter 6 The tape drive performs its power on self test and rewinds any loaded tape to the beginning but does not eject the cartridge If a cartridge is loaded in the drive this reset may take several minutes depending on the size of the cartridge Note Because the tape drive rewinds the tape and does not eject the cartridge make sure that it is safe to overwrite the tape before performing a backup Otherwise manually eject the cartridge as described on page 101 104 Exabyte 430M and 430A F 4 Diagnostics and Firmware This chapter describes how to do the following Upgrade library firmware via Console Create a diagnostic listing via Console View the LCD password via Console Upgrade library firmware via FT
62. e to 18 Setting the POST Bar Code Scan option When the POST Bar Code Scan option is enabled the library automatically scans the bar code labels whenever the library door is opened and closed or whenever the library powers up By default this option is turned off Enabling this option increases the amount of time the library requires to complete POST Note If your library does not include a bar code scanner the screen displays N A next to this option To turn on the POST Bar Code Scan option 1 Ifthesecurity option has been enabled disable it see page 48 2 Display the Config Menu If necessary press to display the menus or return to the top of the menu selections Press the down arrow key until Config Menu appears as shown below The second line of the Config Menu shows the current baud rate and whether Autoclean is enabled Config Menu 115200 CLN C 30 3 Press ENTER 42 Exabyte 430M and 430A Configuration 4 Pressthe downarrow key until POST Bar Code Scan Option appears This screen shows whether bar code scanning is enabled 1 or disabled 0 gt POST Barcode Scan Option 5 Press ENTER The following screen appears Scan barcodes during POST oT 6 Use the up or down arrow key to select 1 which turns on the option or select 0 to turn the option off Press ENTER The screen displays the new setting Setting the Verify Barcode Checksums option
63. ean Cycles Left counter reaches zero the library disables Autoclean and displays a message on the Status Screen that reminds you to replace the cleaning tape Exabyte 430M and 430A Configuration Setting the Clean Cycles Left option The Clean Cycles Left option is a counter that tracks the number of times a cleaning cartridge has been used When you install a new cleaning cartridge you must use this option to set the number of cleaning cycles that remain After completing a cleaning cycle the library automatically decreases the Clean Cycles Left counter by one Note Anew cleaning cartridge contains 18 cleaning cycles To set the Clean Cycles Left option 1 Ifthe security option has been enabled disable it see page 48 2 Display the Config Menu If necessary press to display the menus Press the down arrow key until Config Menu appears then press ENTER 3 Press the down arrow key to display Cleaning Tape Cycles Left gt Cleaning Tape Cycles Left Note To set the Cleaning Cycles Left option the cleaning slot must contain an approved cleaning cartridge and the Clean Slot option must be enabled see page 38 4 Press ENTER The following screen appears Cleaning Cycles Left sei Installation and Operation 41 Chapter 3 5 Use the arrow keys to set the number of cleaning cycles that remain on the installed cartridge then press ENTER Foranew cleaning cartridge set this valu
64. ears on the Status Screen one frame at a time Refer to Appendix C for help in diagnosing and correcting errors You must correct the error before operation can continue Operator keys Use the operator keys to perform the following actions Key Description Moves up down left or right through the menus and screens depending on which directional arrow you press Arrow keys Returns to the previous menu or screen or cancels an operation ESCAPE without saving changes Selects the item next to the screen arrow or accepts a change Displays the Status Screen which shows library status tape drive STATUS i i status and operator messages Displays a menu of options for configuring the library viewing information screens and issuing commands to the library see page 29 Stops robot operations and releases the door s interlock UNLOCKDOOR mechanism The door can then be opened manually Displays the Reset menu which allows you to reset the library the library and tape drives or the drives individually See page 74 for more information Installation and Operation 31 Chapter 3 Configuring the library This section describes how to set the library s configuration options Refer to the table below for an explanation of each configuration item and determine which ones you need to set Then follow the appropriate steps in this section to set those options Note Et
65. echnical Support before performing an upgrade Installation and Operation 109 Chapter 7 To upgrade the library firmware 1 Obtain new firmware for the library You can download new firmware from Exabyte s web site www exabyte com or you can contact Exabyte Technical Support 2 Access Console by following the steps in Connecting to the Console interface on page 106 3 If desired you can use the SCSI READ BUFFER command to copy the current firmware to a disk To do this use a software application that can issue SCSI commands For more information about the SCSI commands refer to the SCSI reference for your library 4 From Console type flash and press Enter This displays the Flash screen as shown below Flash 1 Checksums Image 124_6_ 46 out Code Name Embedded Calculated Valid Y xC24B xC24B es Built on 16 16 06 11 44 36 Bi_ _2 out Header Rev 1 F24_ _ 46 out Qxi BDD xi BDD Compressed No Robot Card Load code as needed FLASH Type AMD compatible Exabyte 436 24 06 46 Pending Mode Console State Console Fj 5 In the Flash screen type loadimage and press Enter 110 Exabyte 430M and 430A Diagnostics and Firmware 6 Use your terminal emulation software to specify the source location path and filename of the new firmware For HyperTerminal follow these steps a Select the Transfer menu b Select Send File c Inthe Send File screen enter the path and file n
66. ed te ait etter E E 150 SCSI TDS hie Sic he ea BO dh eC oa oe a ak Oh le Ss Te ls 151 SCSI bus termination 0 0 eee eee eee 151 C Error CodeS g cio esa Salere cee Soke aa are ee we ee 153 ndek a Ga ewe tice ee nen ea Eb eee ee a ee eee eas S 165 Contacting Exabyte 000 e eee eee eeee Inside back cover xX Exabyte 430M and 430A How to use this manual This manual describes how to install configure operate maintain and troubleshoot the Exabyte 430M or 430A library First time installation If you are installing the library for the first time refer to the following chapters Installation and Operation Chapter 1 provides an overview of the library s features and components Appendix A lists additional library and tape drive specifications Chapter 2 provides instructions for installing the library hardware connecting the library to the SCSI bus and powering on the library Appendix B provides additional information about SCSI configurations Chapter 3 describes how to configure the library for operation on the SCSI bus and for operation with your application software Follow the steps at the end of this chapter to verify the setup and to begin library operation Chapter 4 describes how to connect an Ethernet cable and configure the library for Ethernet communications Appendix A lists Ethernet cable specifications xi Operation During normal library operations you do not need to inter
67. emoved 0 Magazine 2 Present The left side magazine is installed 1 or removed 0 EEP Present The entry exit port EEP caddy is installed 1 or removed 0 Exabyte 430M and 430A Library Operation System sensor Description EEP Locked The entry exit port EEP is locked 1 or unlocked 0 X Axis Home The robot is in the home position on the X axis 1 or not 0 X Axis EOT The robot is at the EOT end of travel position on the X axis 1 or not 0 Wrist Back The robot wrist position is toward the back of the library 1 or not 0 Wrist Front The robot wrist position is toward the front of the library 1 or not 0 Bay 1 Occupied through Bay 4 Occupied There is adrive or drive blank installed in the drive bay 1 or the drive bay is empty 0 Note Bay 1 is located next to the fixed slots Library Fan Fail The library s fan is operational 0 or has failed 1 Drive 1 Fan Fail through Drive 4 Fan Fail The fan for the drive is operational 0 or has failed 1 Note Drive 1 is located next to the fixed slots Installation and Operation 85 Chapter 5 Notes 86 Exabyte 430M and 430A Tape Drive Operation This chapter describes how to perform the following tasks Monitoring the tape drive status Cleaning the tape drives Fjecting a cartridge manually Resetting a tape driv
68. ensor failed from the operator panel 42 The library could not f the error persists contact your service determine the position of provider the robot on the wrist axis Wrist back sensor failed 43 The library could not determine the position of the robot on the wrist axis No label The bar code This error appears on the Label Information scanner could not read the screen bar code label because Ifthecartridge has alabel reposition or replace there was no label on the it see page 10 60 cartridge or the label was If the label does not contain a checksum unreadable character make sure the Verify Barcode Checksums option is off see page 43 Ifthe error persists contact your service provider 156 Exabyte 430M and 430A Error Codes LCD Description Corrective action code Not present The bar code This error appears on the Label Information scanner could not read the screen 62 bar code label because the If necessary install a magazine or tape drive designated element is not present Bad label checksum The This error appears on the Label Information bar codescanner could not screen read the label because ofa If the label does not contain a checksum problem with the character make sure the Verify Barcode checksum character Checksums option is off see page 43 64 Check the label for damage and replace the label if necessary see page 10 Make sure the library
69. er 55 FTP utility accessing 114 167 Index FTP utility continued using to create a diagnostic listing 116 using to upgrade firmware 115 G gateway address 53 host compatibility 14 on SCSI bus 149 reserving elements 73 support for parity checking 37 humidity specifications 144 HVD configurations 21 150 HyperTerminal using for diagnostic listings 112 using to access Console 107 using when upgrading firmware 111 IDs See SCSI IDs indexes elements 76 Initialize Element Status command 79 installation connecting the power cord 24 connecting toSCSI bus 21 23 environment 14 equipment for 10 installing magazines 19 20 168 installation continued powering on the library 25 preparing and installing cartridges 15 20 preparing for 14 software 13 verifying the hardware setup 26 inventory See cartridge inventory screens IP address 53 K keypad description 4 31 using 28 31 L labels See bar code labels laser safety notice iv LCD corrective actions for error codes 153 164 description 4 26 error codes 31 limiting access to users 47 status messages 91 93 using 28 viewing password 113 LCD control mode 68 LEDs AIT 2 tape drive 89 Ethernet 57 M2 tape drive 88 Library Information Menu 30 Exabyte 430M and 430A Library Monitor software configuring an Ethernet connection for 51 description 3 installation 13 51 Link LED 57 Lock Unlock Entry Exit Port 30 LVD configurations 21 147 150 M2
70. er the path and filename for the ASCII text file and press Enter 5 Press Enter again to start transferring the ASCII text file 6 When the transfer is complete select the Transfer menu then select Capture Text and Stop 112 Exabyte 430M and 430A Diagnostics and Firmware Viewing the LCD password via Console You can view the LCD password from the Configuration Information screen in the Console interface To view the LCD password 1 Access Console by following the steps in Connecting to the Console interface on page 106 2 Type config and press Enter The Configuration Information screen appears as shown below The password appears next to the LCD password field Configuration Information Boot Version 1 6 2 No POST 1 RRC Code in Robot 49 3 28 Inquiry String Exabyte 430 RRC Embedded 16 1 3 Clean Slot None Serial Number 99999999 Check XPOS Sensor yes LCD Password 666 Check Mag Sensor lt s gt yes SCSI IDs L D1 D2 6 D3 6 D4 6 Cumulative power on time Byrs 78days 23hrs 16mins 47 secs Exabyte 436 U24 0 46 Pending Mode Console State Console Installation and Operation 113 Chapter 7 Connecting to an FTP utility This section describes how to connect your library to a host computer and how to access an FTP utility You can use an FTP utility to upgrade library firmware or create a diagnostic listing Before accessing an FTP utility you must have the following Ho
71. have set all the SCSI IDs press to save your changes The screen displays a status message for each drive ID you changed When the library has finished changing the IDs the SCSI IDs screen displays the new settings Installation and Operation 35 Chapter 3 Setting the emulation mode This section describes how to configure the library so that it emulates an Exabyte 210 or 480 library by returning EXB 480 or EXB 210 in response to a SCSI INQUIRY command You may need to set emulation if your software package does not yet support the Exabyte 430 but does support an Exabyte 210 or 480 To set the emulation mode 1 Ifthe security option has been enabled disable it see page 48 2 Display the SCSI Menu If necessary press to display the menus or return to the top of the menu selections Press the down arrow key until SCSI Menu appears on the screen then press ENTER 3 Press the down arrow key until Emulation Mode appears as shown below This screen shows the current mode gt Emulation Mode None 4 Press ENTER The following screen appears Emulation Mode None 5 Use the up or down arrow key to select an emulation mode then press ENTER Select EXB 210 if your software supports the Exabyte 210 library select EXB 480 if your software supports the Exabyte 480 library Select Exabyte 430 if you need to override a SCSI Inquiry setting and reset the library to
72. he write protect switch Write protect switch on the M2 cartridge Write protect switch on the AIT 2 cartridge Installing cartridges in the fixed slots 1 Remove both magazines so that the fixed slots are easily accessible For each magazine grasp the handle and pull straight out See the figure on page 9 2 Install cartridges into the fixed slots with the write protect switches up and facing out as shown in the following figure 16 Exabyte 430M and 430A Hardware Installation Fixed slot Note If your software license limits the number of cartridge slots you can use you may need to configure the library to use less than 30 slots see Setting the Max Addressable Slot option on page 45 Installation and Operation 17 Chapter 2 18 3 If desired place a cleaning cartridge in the fixed slot closest to the tape drives as shown in the following figure To use this slot fora cleaning cartridge you must set the Clean Slot option during library configuration described on page 38 Cleaning cartridge slot optional Note If you are using a cleaning cartridge and also set the Max Addressable Slot option see page 45 to less than 30 slots place the cleaning cartridge in the highest addressable slot For example if you configure the library to use 21 slots place the cleaning cartridge in slot 21 See page 76 for the cartridge numbering scheme Exabyte 430M and 430A Hardwa
73. hernet configuration is described in Chapter 4 Configuration Description See option SCSI Menu SCSI IDs Setting SCSI IDsis required for library operation View Page 34 the default settings and change them if necessary Emulation Mode Setting an emulation mode is required if your Page 36 application software does not support an Exabyte 430M or 430A but does support an Exabyte 210 or 480 library SCSI Parity By default parity checking is enabled If desired you Page 37 can disable parity checking for the library if the SCSI adapter card connected to the library does not support parity checking Configuration Menu Baud Rate Setting abaud rate is only required for communicating Page 107 over the serial port for firmware upgrades and diagnostics You do not need to set this option for normal library operations 32 Exabyte 430M and 430A Configuration Configuration Description See option Clean Slot These three options allow you to set up automatic tape Page 38 Autoclean drive cleaning through Clean Cycles Left Note To use automatic cleaning a cleaning cartridge Page 41 must be installed see page 18 POST Bar Code If your software application does not automatically Page 42 Scan scan bar code labels when the library powers up or when the door is opened and closed you can set this option so the library automatically scans the labels By default th
74. imately 5 pounds Make sure you support the bottom of the carrier as you remove it Removing the drive s service access cover Follow the steps below if you are installing an additional tape drive in an empty drive bay 1 From the back panel use a 2 Phillips screwdriver to release the two captive screws that secure the service access cover to the library as shown in the following figure 2 When the screws are loosened remove the service access cover 124 Exabyte 430M and 430A Maintenance and Service Installing the tape drive 1 As shown in the following figure insert the tape drive so that the handle is at the top and the fan is at the bottom The drive should slide easily toward the front of the library Installation and Operation 125 Chapter 8 2 Tighten the captive screws on each end of the drive carrier to 8 0 inch pounds 9 2 kg cm of torque 3 Connect the SCSI cables to the tape drive CAUTION To avoid damaging the tape drive make sure the library is powered off when you connect it to the SCSI bus 126 Exabyte 430M and 430A Maintenance and Service Resuming operations 1 Reconnect the power cord and power on the library gt Important Do not power on the library with an empty drive bay You must install a tape drive or service access cover in each of the bays 2 Ifyou installed a new tape
75. in as 128 Preparing the library for shipping lt c054 e224 sees Yeds 128 Removing the library from the rack 00000 129 Packing the Hbity ee oils Coho te oe eas we tate eae ered 131 9 Troubleshooting cis eee ee winewe wee Bw ew aw eas 139 Problems with library installation 0 0 00 00 0 cece 139 Problems with tape drive operation 0 6 e eee eee ee 141 Problems with library operation 0 00 60 cece cece ee 142 A Specifications lt s areri enetan aia e ks eee ees a ees 143 Overall specifications for the library 0 e eee eee 143 Wedidiea paces chs irxe ee Se cue ec deo wees eee Ree Ee EEG 145 AME with SmartClean media for M2 drives 145 AME media for AIT 2 drives 0 0 cee eee eee eee 145 Power cord requirements cio wise eens beeen pee ewe 146 SCSI cable and terminator specifications s suss eee ee 147 SCS ablesiiee couse bed ed eh cack ed n 147 DRolGanle en ote 46a yous an wey ome aces wey meee ee 147 SCSI terminator 4 2 Acces Seed ave Sess ce eee eee aca RGA 148 Ethernet cable requirements u2c avevsasrecalyasraccivesesctvees 148 B SCSI Configuration 00 0c eee eee eee 149 DES COMPpONEM Ss 8av ist Ohaus yoke te setae he ee Gee ee ceed 149 SCSI bus considerations 0 00 ce eee eee eee 150 TEVAD SCSI ho ake he Sees cs cae dat Se St ocd ee Cad eth A 150 Wide SGSL A sccseete et a tete ait e
76. in which case the user will be required to correct the interference at his own expense Shielded cables are required for this device to comply with FCC Rules Use shielded cables when connecting this device to others Laser Safety Notice This library complies with 21 CFR 1010 10 and 1040 11 as a Class I Laser Product and IEC 825 1 Safety of Laser Products Part 1 Equipment Classifications Requirements and User s Guide Industry Canadian Notice per ICES 003 English This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations French Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Exabyte 430M and 430A European Notice This equipment has been tested and complies with the following requirements e EN 55022 CISPR 22 Class B e EN 55024 e EN 61000 3 2 EN 61000 3 3 Bureau of Standards Metrology and Inspection BSMI Taiwan This equipment has been tested and complies with CNS C 13438 Class B Australia New Zealand This equipment has been tested and complies with AS NZS 3548 Installation and Operation v Product Warranty Caution vi The Exabyte 430M and 430A Libraries are warranted to be free from defects in materials parts and workmanship and will conform to the current product specification upon delivery For the specific details of your warranty refer to your sales contract or c
77. ing figure Tape drive SCSI connectors Library SCSI connectors Important When you attach the SCSI cables to the SCSI connectors tighten the SCSI cable jack screws to no more than 2 0 inch pounds 2 3 kg cm of torque 22 Exabyte 430M and 430A Hardware Installation 2 Connect other SCSI cables as necessary depending on your bus configuration For the library and tape drives that will share one bus use jumper cables to connect them For the device at the end of the bus install a terminator on one of the SCSI connectors for that device For example the illustration below shows how the library and two tape drives can be connected to one SCSI bus Library SCSI connectors Jumper cables Terminator ee g SCSI cable Tape drive to host SCSI connectors Installation and Operation 23 Chapter 2 Connecting the power cord gt Important The power cord shipped with the library is a 120 VAC three conductor power cord for use in the United States and Canada If you are planning to use an input voltage other than 120 volts AC or if you plan to use the library outside of the United States or Canada you must supply your own power cord see page 146 1 Make sure that the power switch on the back of the library is off the 0 is pressed switch Power connector 24 Exabyte 430M and 430A Hardware Installation 2 Connect
78. ing the library oo se Vp ae Siete CORREO eke 32 Setting the SCSLIDS fois oi34 cases trenin tineri a eased ee heads 34 Setting the emulationmodeu lt 0 es sk oi As Kea es 36 Setting the SCSI parity option sac lt cis dene oes seus eed eee ea 37 Installation and Operation vii Setting the Clean Slot option 1 gd4a hee oe da stay eee ee se 38 Setting the Autoclean option s ss e084 986 cl ede lS 39 Setting the Clean Cycles Left option 004 41 Setting the POST Bar Code Scan option 00005 42 Setting the Verify Barcode Checksums option 43 Setting the Max Addressable Slot option 5 45 Setting the LCD Security OpuGnss ocin ccuectearees eserse 46 Checking the Seip sia ie etka Peeat bea hay CER a ss Os 49 Beginning library operations 0 0 0 0 0 cece eee eee eee 50 4 Ethernet Configuration 00 0c eee eee 51 Setting Ethernet addresses iiss aches bet eee a oes ox eek 52 Setting Ethernet securily sraict veces algae caa hx Peleus exams soe ve wos 4 54 Connecting the Ethermeticable 2 eveda aid cere eid feed Calo 56 Monitoring the Ethernet LEDS 2 i2 es0ic ses hs pew 0d Bee Sees 57 5 Library Operation ics ciieiieeneaenh ines oe lewis 59 Replacing cartridges and magazines 00 0c eee eee 60 Replacing cartridges using the entry exit port 60 Replacing magazines by opening the front door 63 Storing cartridges ei perrera e
79. ing viaFTP 116 diagnostics 105 119 dimensions 144 display See LCD door closing 66 description 4 Exabyte 430M and 430A door continued opening 31 63 system sensors 84 drive See tape drives drive carrier 3 5 See also tape drives Drive Display screens 89 93 Drive Menu 30 drive service access cover removing 124 Drive Status screens 94 96 dump See diagnostic listing Eject button for drive 101 elements 76 77 Emulation Mode option description 32 setting 36 Enter key 29 31 entry amp xit port description 4 locking and unlocking 30 60 63 system sensors 84 testing 80 using 60 63 environmental specifications 144 equipment required 10 error codes cartridge inventory screen 72 corrective actions 153 164 displayed on AIT 2 LEDs 89 displayed on library LCD 31 displayed on M2 LEDs 88 Escape key 31 ESD precaution 14 Installation and Operation Index Ethernet cable requirements 148 community strings 54 configuration 51 57 connecting cable 56 FTP password 55 LEDs 57 setting addresses 52 viewing security screens 54 Ethernet Menu 30 Ethernet port connecting cable to 56 description 5 Exabyte tape drive See tape drives F fan for library 5 for tape drive carrier 3 system sensors for 85 FCC notice iv firmware upgrading via Console 109 111 upgrading via FTP 115 viewing code level 81 viewing drive code level 95 fixed slots See slots flash code See firmware front door See door FTP password 55 FTP us
80. is option is turned off when the library is shipped Note If the library does not include a bar code scanner N A appears next to this option Verify Barcode This option instructs the library to look for bar code Page 43 Checksums labels with checksum characters If you plan to use bar code labels that include checksum characters you should enable this feature By default this option is turned off when the library is shipped Note If the library does not include a bar code scanner N A appears next to this option Max Addressable This option allows you to configure the library so that Page 45 Slot it uses and reports fewer slots than are physically present This feature is useful with software applications that base licensing on the number of slots being used rather than the actual number of installed slots If your software does not monitor the number of slots you do not need to set this option By default the library reports 30 slots Security Menu Security By setting security you prevent unauthorized Page 46 personnel from disrupting the operation of the library Installation and Operation 33 Chapter 3 Setting the SCSI IDs This section describes how to view the default SCSI IDs for the library and change them if necessary gt Important The library and tape drives must each have a unique SCSI ID within each SCSI bus Because you may have multiple buses the library does no
81. ive This test helps determine whether the software and library are communicating properly Back up several megabytes of data to each tape drive and perform a comparison check on the backed up data This determines whether the software and tape drives are communicating properly If the library and tape drives are not operating as expected see Chapter 9 for troubleshooting information If there is an error code displayed on the LCD see Appendix C If you cannot resolve the problem yourself contact Exabyte see Contacting Exabyte on the inside back cover Installation and Operation 49 Chapter 3 Beginning library operations Before you begin library operations check the following The robot gripper does not contain a cartridge The cartridge magazines are installed The library door is closed The library is in the proper control mode SCSlis the standard operating mode see Changing the robot control mode on page 68 When you have successfully completed the hardware installation and library configuration use the application software to perform backup and restore operations automatically During normal library operations you do not need to intervene in the cartridge processing However for occasional tasks you may need to perform refer to Chapter 5 Library Operation and Chapter 6 Tape Drive Operation In addition if your library includes the Exabyte Library Monitor software and you w
82. l components ari ener ees oy raee eee eles 4 Back panel components 505 wii nie Ue eta ik amt 5 Internal COMPONENS 2 ee tte es 6 2 Hardware Installation 0002 ees 7 Wn packing thelibrany os tcc eas baka Gee oe Peels Wiebke a 8 Obtaining accessories and equipment 6c eee eee eee 10 Delecting c rtridges sree 532 oe he sed Ree daa te hath 11 Selecting cleaning cartridges sais pa ees soe See Peds 13 Selecting application software 30 024 yeh ae Se Se eet SAN Gite 13 Preparing for hardware installation 0000 eee seen 14 Preparing and installing cartridges 0 00 eee eee 15 Preparing cartridges sc 0k2sSasei gone tti soatu wron ees 15 Installing cartridges in the fixed slots 0005 16 Installing cartridges in the magazines 004 19 Connecting the library to the SCSI bus 0000005 21 Connecting the power cord si 20 eek A ete sien ee ei 24 Powering on the library vcore aie ince ve men ee bees 25 Verifying the hardware installadont lt ie s euseu e tawe rete ies 26 3 GOnTIQUIALION ssis iranerne nE na iehi a a a meas 27 Using the operator panel a 5 0 erent ye teae ie ee ee eee eee es 28 Status Sereeniat haf wee bal de tes elie teehee claw gn oes 28 Men s oiera thick oa 84 Wea BING oh ae RIS a ate bt lta Paes 29 Error codes aera foie cee el oR ele al ay fds Se 31 Operator Ryo it Cote WN Se tes ee ele te E a Mean ang WA oe 31 Configur
83. l the motions of the robot from a remote Console program connected to the library s 9 pin serial port For more information about the Console program see Chapter 7 68 Exabyte 430M and 430A Library Operation To change the control mode 1 2 If the security option has been enabled disable it see page 48 Press to display the menus then press the down arrow until Robot Mode appears The Robot Mode screen shows the currently activated mode gt Robot Mode SCS Press ENTER An informational message appears then the following screen appears Mode Use the arrow keys to select the desired mode and press ENTER The screen shows the new selection Installation and Operation 69 Chapter 5 Viewing the cartridge inventory 70 The Cartridge Inventory screens allow you to view information the library maintains for each storage element the magazine slots the fixed slots the tape drives the entry exit port and the robot To view the cartridge inventory 1 From the operator panel keypad press to display the menus The first menu item to appear is Cartridge Inventory as shown in the following example Cartridge Inventory 2 Press to display the first inventory information screen Press the down arrow key to display additional screens There are three screens that depictinventory information The first screen shows information about the slots in the right
84. lect the Settings tab c Inthe Emulation mode field select ANSI d Click on the ASCII Setup button e In the ASCII Setup screen make sure none of the boxes have check marks Uncheck the boxes if necessary f Click OK in the ASCII Setup screen g Click OK again in the Properties screen The Console program should now appear in HyperTerminal s main window If necessary type redraw and then press Enter to refresh the screen Exabyte 430M and 430A Diagnostics and Firmware 7 If desired type help and then press Enter to display Console s Help screen as shown in the following figure Generic Commands help lt screen_name gt show available commands lt screen_name gt run console screen redraw dump Console Screen Names config drive estats inv modeseli scsim stats demo ehist flash machine modesel2 sense xcards diag enet hist mail schip sensors fe Exabyte 436 U24 0 46 Pending Mode Console State Console a Note If garbled characters or no characters appear on the screen make sure you have the same baud rate set for the host as you do for the library Upgrading library firmware via Console These instructions describe how to upgrade the library firmware using the Console interface CAUTION Do not upgrade firmware unless Exabyte Technical Support has advised you to do so If performed improperly the upgrade procedure can render your library inoperable Consult with Exabyte T
85. library operations or power down the library until after the library automatically resets Installation and Operation 115 Chapter 7 4 Use the FTP command for your utility to transfer the new firmware to the library For example you can issue put filename out where filename out is the name of the new firmware The system initiates the firmware upgrade and displays its progress on the library s LCD screen When the upgrade has completed successfully the library automatically resets Creating a diagnostic listing via FTP 116 If you report a problem to Exabyte Technical Support you may be asked to create a library diagnostic listing also called a dump via FTP Adiagnostic listing is created when you use an FTP utility to send an ASCII text copy of the diagnostic buffer from the library to the host computer This information stored in the diagnostic buffer can be used by support personnel to troubleshoot incidents with the library To create a library diagnostic listing via FTP 1 Access the FTP utility by following the instructions in Connecting to an FTP utility on page 114 2 Make sure the FTP file transfer type is set to ASCII 3 Use the FTP command for your utility to get the diagnostic listing For example issue get libtrace txt 4 Ifnecessary specify a destination location path and filename for the diagnostic listing Exabyte 430M and 430A Diagnostics and Firmware Comm
86. m Exabyte Selecting application software To obtain information about which software applications work with the library visit Exabyte s web site www exabyte com You can install the software application on the host computer before or after library installation However if you install the software first you may need to reconfigure it for use with the library Note Libraries with an Ethernet configuration include a CD with Exabyte s Library Monitor software This software allows you to monitor library operations and status from a remote location For information on installing this software see the readme file included with the CD Also follow the instructions for Ethernet configuration in Chapter 4 Installation and Operation 13 Chapter 2 Preparing for hardware installation Before you begin hardware installation do the following Make certain the SCSI host bus adapter card installed in the host computer and the application software are compatible with the library Compatibility information is available from www exabyte com Ensure that the work area is free from conditions that could cause electrostatic discharge ESD Discharge static electricity from your body by touching a known grounded surface such as your computer s metal chassis Locate an appropriate area for the library The library must have a level surface near a readily accessible outlet In addition there must be approximately 6 inches 15 cm
87. m sensors data about the library s mechanical sensors Viewing the code version and serial number 1 From the operator panel keypad press to display the menus Press the down arrow key until Library Information appears as shown below gt Library Information 2 Press ENTER The screen displays the library code version similar to the example below Code Version Vn n n 3 Press the down arrow key to display the serial number MLibrary Serial Num 000000001 Installation and Operation 81 Chapter 5 Viewing statistics 1 82 From the operator panel keypad press to display the menus Press the down arrow key until Library Information appears as shown below Library Information Press ENTER The screen displays the library code version Press the down arrow key twice until System Statistics appears as shown below System Stati St eS Press ENTER The first statistic to appear is Total Moves as shown in the example below BTotal Moves 142406 To display additional Statistics screens press the down arrow Exabyte 430M and 430A Library Operation The following table describes the information in the Statistics screen System statistic Description Total Moves The number of times the robot has picked a cartridge and placed it in a slot or tape drive Pick Retries The number of times the robot retried picking a cartridge
88. magazines from the front panel and can use the magazines with their interlocking lids to store cartridges outside of the library Exabyte Library Monitor software and Ethernet connector Some library models include an Ethernet connection and Library Monitor software which can be installed on the host computer to provide remote monitoring of the library s status and configuration The software allows you to check the library s status information from a remote location create diagnostic listings and upgrade firmware With Library Monitor up to 10 remote client users can simultaneously access library information without interrupting library operation Desktop or rack mount configuration The library is designed as a desktop unit but can be mounted in a standard 19 inch rack Rack mounting kits are available from Exabyte Installation and Operation 3 Chapter 1 Library components This section provides an overview of the library components Front panel components Entry exit port Pose Door The door allows manual access to the library s internal components including the tape drives and cartridges The door is secured by a solenoid activated electronic locking system LCD and keypad The front panel includes a keypad and a two line 32 character LCD The LCD and keypad allow you to view the operational status of the library access a menu of operations and view messages Entry exit port The entry xit po
89. mulation Mode Library Serial Num Console SCSI Parity System Statistics Option System Sensors Ethernet Menu i Command Lock Unlock Security Config Menu Optional Drive Menu Menu Entry Exit Port Baud Rate Menu Ethernet Configuration Drive 1 Menu Move Cartridge Clean Slot xx Option Network Address Drive n Status Initialize Element Status Autoclean Option IP Address Drive n Display Home Robot Clean Cycles Left Subnet Mask Connect Serial to Park POST Bar Code Scan Gateway Addr Drive n Position to Element Option Ethernet Security Clean Drive n Self Test Verify Barcode Read Drive 2 Menu Cycle Entry Exit Port Checksums Write Drive 3 Menu Cycle Pick Put Max Addressable Slot Beast Drive 4 Menu Cycle Reach FTP Username Cycle X Axis FTP Password Cycle Wrist Cycle Solenoid 29 Chapter 3 The Main Menu selections are described in the following table Menu selection Description Cartridge Inventory Displays the library s current cartridge inventory on three sequential screens Security Enabled Disabled Allows you to enable or disable security with a password Robot Mode SCSI LCD Console Displays the current robot control mode SCSI LCD or Console and allows you to change the mode Config Configuration Menu Allows you to cha
90. munication to be routed to designated devices within the network Note This option displays N A if the network address is set to DHCP Gateway Address Sets the default TCP IP Transmission Control Protocol Internet Protocol gateway address which allows communication to be routed outside the subnet Note This option displays N A if the network address is set to DHCP Installation and Operation 53 Chapter 4 Setting Ethernet security The Ethernet security screens allow you to view the read only values for the following community access strings Read Write and Broadcast Community strings provide security for Simple Network Management Protocol SNMP communication Ethernet security also displays the user name and password for the secure transfer of library and Ethernet firmware upgrades via File Transfer Protocol FTP To view the Ethernet security screens 1 54 From the operator panel keypad press to display the menus Press the down arrow key until Ethernet Menu appears Ethernet Menu S2 015 21 Gid 8 Press ENTER The Ethernet Configuration menu appears as shown below Ethernet Configuration Press the down arrow until Ethernet Security appears Ethernet Security Exabyte 430M and 430A Ethernet Configuration 4 Press ENTER The first screen to appear is shown below mRead DPB ile S The following table describes each
91. n address can be changed by your application software using the SCSI command MODE SELECT The library s default element addresses correspond to the element indexes Using the Demo Menu The Demo Menu causes the robot to randomly move cartridges from slot to slot including the fixed cartridge slots To run a demo 1 If necessary disable security see page 46 2 Change the robot mode to LCD see page 68 3 Make sure there is at least one cartridge present and one empty slot before you begin the test 4 From the operator panel keypad press to display the menus Press the down arrow key until Demo Menu appears as shown below gt Demo Menu Installation and Operation 77 Chapter 5 5 Press ENTER The following screen appears Note For the 430A library two additional screens appear Use Drive and Load Drive In these screens select Yes Y or No N to indicate whether you want the tape drive used in the demo Use Drive screen and whether you want cartridges loaded in the drive Load Drive screen Press after each screen 0000010 1 6 Use the arrow keys to set the number of moves the left and right arrow keys move across the columns the up and down arrow keys change the numbers Then press ENTER 7 The library begins the demo and displays status messages If you want to abort a demo in progress press ESCAPE Using the Command Menu The Command Menu provides basic exercising fun
92. nge the serial port baud rate set the autoclean function reserve a fixed slot for a cleaning cartridge choose whether the library scans the cartridge bar code labels after power up and set the maximum number of slots the library uses and reports to the software SCSI Menu Displays the SCSI IDs for the library and each drive Allows you to set the SCSI IDs emulation mode and SCSI parity checking Ethernet Menu Allows you to configure the library for operation on an Ethernet network Note If your library does not include an Ethernet port this menu does not appear on the LCD Library Information Displays information about the library code versions system statistics and system sensors Drive Menu Allows you to view the status of each tape drive and the drive LCD messages This menu also allows you to clean adrive and establish serial port communications for diagnostics and firmware upgrades Demo Menu Allows you to run various demonstration programs to observe how the library operates Command Menu Allows you to issue commands for basic robot motion operations and perform diagnostic tests Park and Unlock for Shipping Moves the robot to the park position for shipment and unlocks the door Lock Unlock Entry Exit Port Allows you to lock or unlock the entry exit port 30 Exabyte 430M and 430A Configuration Error codes If a hardware error occurs an error code app
93. nical Support see Contacting Exabyte on the inside back cover for information about data conversion services Sony AIT 2 cartridges Sony SDX 500C AIT 2 drives write to the highly reliable AME cartridges for AIT 1 and AIT 2 tape drives available in lengths of 230 meters and 170 meters The Sony SDX 500C tape drive automatically ejects cartridges it does not support such as AME with SmartClean cartridges Note Although the AIT cartridges include Memory in Cassette MIC capability the library does not currently support this feature Important Using AIT 1 cartridges in an AIT 2 drive will affect the overall performance of the drive To ensure maximum transfer rates and capacity use 230m AIT 2 cartridges 12 Exabyte 430M and 430A Hardware Installation Selecting cleaning cartridges To select cleaning cartridges for your library refer to the appropriate section below for either Exabyte M2 drives or Sony SDX 500C AIT 2 drives Exabyte M2 tape drives If you do not use AME media with SmartClean exclusively the M2 drive will require regular cleaning with a separate cleaning cartridge Use an Exabyte Mammoth Cleaning Cartridge or a cleaning cartridge approved by Exabyte Sony AIT 2 tape drives The Sony SDX 500C AIT 2 tape drives do not require periodic cleaning with a separate cleaning cartridge However under extreme environmental conditions you may need to use an AIT cleaning cartridge available fro
94. ns in the library For example do notinstall an HVD tape drive in an LVD library or install an AIT 2 tape drive in a 430M library 122 Exabyte 430M and 430A Maintenance and Service Preparing for replacement 1 Obtain a 2 Phillips screwdriver 2 Ensure that the environment is free of conditions that could cause electrostatic discharge ESD If possible use an antistatic mat and grounded static protection wristband during installation If a mat and wristband are not available touch a known grounded surface such as the computer s metal chassis 3 Power off the library and disconnect the power cord Removing the tape drive If you are replacing an existing tape drive follow the steps below to remove the drive If you are installing an additional tape drive skip to Removing the drive s service access cover on page 124 1 Disconnect the SCSI cables from the back of the tape drive you are replacing The SCSI connectors for the tape drives are accessible from the back panel Tape drive SCSI connector Installation and Operation 123 Chapter 8 2 From the back panel use a 2 Phillips screwdriver to release the two captive screws that secure the tape drive carrier to the library as shown in the following figure Captive screws 3 Remove the drive carrier by grasping the handle and pulling it directly out of the library Note The drive carrier weighs approx
95. o a storage slot or tape drive See page 76 for the element numbering scheme 12 If necessary re enable security and change the control mode back to its original operating mode Replacing magazines by opening the front door You can replace magazines by opening the front door Note When you open and close the library s front door the library performs acartridge inventory process which may take up to 80 seconds If you only need to replace individual cartridges see Replacing cartridges using the entry exit port on page 60 Opening the front door 1 Ifthe security option has been enabled disable it see page 48 2 On the operator panel s keypad press the button At the Unlock Door prompt press ENTER Installation and Operation 63 Chapter 5 3 Wait while the library moves the robot to the park position at the far right CAUTION Do not force the door open The door s interlock mechanism may be prevented from releasing by security or by the application software 4 Pull open the door as shown in the following figure 64 Exabyte 430M and 430A Library Operation Replacing the magazines 1 From inside the door remove the magazine by grasping the handle and pulling it straight out Magazine handle 2 If desired replace cartridges in the magazines see Installing cartridges in the magazines on page 19 Installation and Operation 65 Chapter 5 3 Insert th
96. ons and standards listed at the front of this book all Ethernet cables you use with the library must be properly shielded The following table indicates the Ethernet port s pin assignments functions and location Pin number Function Pin location 1 TD TD RD L_ Not used Not used RD Not used 87654321 oN I o1 A OJIN Not used 148 Exabyte 430M and 430A ES SCSI Configuration This appendix provides an overview of the SCSI interface and some general guidelines for connecting the library to the SCSI bus SCSI components The SCSI system consists of the following components Initiator The host computer system acts as the initiator of commands It consists of the application software the operating system the device driver and the SCSI adapter card Bus The SCSI cables connected to the adapter card and to the library as wellas other devices on the bus provide a pathway or bus for passing commands Targets The library and the tape drives are peripheral devices or targets that are capable of receiving commands from the host Up to sixteen devices including the host computer can be connected to the wide SCSI bus and up to eight devices can be connected to the narrow SCSI bus Installation and Operation 149 Appendix B SCSI bus considerations This section provides the basi
97. ontact the company from which the library was purchased The warranty for the library shall not apply to failures of any unit when e The library is repaired by anyone other than Exabyte s personnel or approved agent e The library is physically abused or is used in a manner that is inconsistent with the operating instructions or product specification defined by Exabyte e The library fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modification or service by anyone other than the factory service center or its approved agent e The library is repaired by anyone including an approved agent in a manner that is contrary to the maintenance or installation instructions supplied by Exabyte e Exabyte s serial number tag is removed e The library is damaged because of improper packaging on return CAUTION Returning the library in unauthorized packaging may damage the unit and void the warranty If problems with the library occur contact your maintenance organization do not void the product warranty by allowing untrained or unauthorized personnel to attempt repairs Exabyte 430M and 430A Contents 1 Product Overview 0c cece ees 1 Capacity and transfer tates ia s lt i9 G4 weaned athens oa ebay Olas ma 2 Library fe tur S cee nt oes pieg ee ie e Ee Oe eae eee ees 2 Library components 249 wees Cede de eed decks ee Coa Ca E 4 Front pane
98. or conditions in numerical order LCD Description Corrective action code Source empty Thereis no Install acartridge in the source location or redirect 11 cartridge in the source the robot to another location location Destination full A Remove the cartridge from the destination or 12 cartridge already exists in redirect the robot to another location the destination location Put failure The robot Open the door and remove the magazines 13 could not place acartridge Make sure there is nothing blocking the robot because of mechanical or the tape drives problems Make sure the library and tape drives are not being used by any host then reset the library Pick failure The robot f the error persists the robot may need to be q4 could not pick a cartridge replaced Contact your service provider because of mechanical problems No source element No Install a magazine or redirect the robot 15 magazine was installed at If a magazine is already installed when either the selected location of these error codes displays reset the library a Ifthe error persists contact your service No destination element provider 16 No magazine was installed at the selected location 154 Exabyte 430M and 430A Error Codes LCD Description Corrective action code Source inside drive The Openthedoor and manually eject the cartridge robot could not from the tape d
99. our tape drive available in viewable PDF format at www exabyte com gt Manual cleaning is required when standard AME media has been used extensively in the M2 tape drive 88 Exabyte 430M and 430A Tape Drive Operation Sony SDX 500C AIT 2 LED states LED states Condition Busy left LED on SCSI activity is occurring Tape middle LED on Tape is loaded Status right LED on Cartridge is write protected Tape LED is flashing Tape is loading or unloading 0 25 seconds on 0 25 seconds off Tape LED is flashing Error has occurred 3 5 seconds on 0 5 seconds off Status LED is flashing Cleaning required 3 5 seconds on 0 5 seconds off a You may see other LED activity For a detailed description of the drive s LED states refer to the documentation for the SDX 500C tape drive available at www storagebysony com support consumer asp gt Manual cleaning is required when the tape drive has been operating in extreme environmental conditions Viewing the Drive Display screens You can view additional information about the drive s status from the Drive Display screens Note The M2 tape drives installed in the library do not include liquid crystal displays LCDs However you can view a drive s LCD messages from the Drive Display screens To view the Drive Display screens 1 From the operator panel keypad press to display the menus Press the down arrow key until D
100. pecifications for impedance and primary conductor Important To comply with the regulations and standards listed at the front of this book all SCSI cables you use with the library must be properly shielded SCSI cable length The maximum allowable cable length for an LVD SCSI bus including all internal and external cables is specified as follows If you have more than two devices on the LVD bus the maximum allowable length is 12 meters 39 feet If you are making a point to point connection target and initiator only the maximum length is 25 meters 82 feet To determine the cable length of the bus measure the lengths of all external SCSI cables Add those lengths together To that sum add 20 centimeters 8 inches for the internal cable length used by each tape drive and 5 centimeters 2 inches for the internal cable length used by the robot Installation and Operation 147 Appendix A SCSI terminator Exabyte recommends using an active terminator such as the AMP 796051 1 SE VD Multi mode SCSI terminator Termination must be external do not use internal terminators Ethernet cable requirements As an option the library may include an Ethernet port on the back panel The Ethernet port connector is an RJ 45 shielded connector To connect to the Ethernet port use an approved Category 5 100BaseT connection data grade cable compliant with EIA TIA 568 gt Important To comply with the regulati
101. perator panel keypad press to display the menus Press the down arrow key until Drive Menu appears then press ENTER The Drive 1 Menu appears gt Drive 1 Menu Mammoth2 Use the up or down arrow key to select the menu for the desired drive then press ENTER For example to establish communications with Drive 1 select Drive 1 Menu A screen similar to the example below appears Drive 1 Status READY NOTAPE Press ENTER Use the up or down arrow key to select Connect Serial Port to Drive n Connect Serial Port to Drive on Exabyte 430M and 430A Diagnostics and Firmware 7 Press ENTER At the confirmation prompt press again The tape drive is now communicating through the library s serial port 8 When you are ready to return the serial connection to the library press ENTER Note If you reset the library or you open and close the front door the library disconnects from tape drive serial communication Using Mammoth 2 Monitor To use Mammoth 2 Monitor 1 If necessary download the Mammoth 2 Monitor software from Exabyte s web site www exabyte com Make sure you download the version that matches your operating system 2 Install Mammoth 2 Monitor on your host computer and then launch the software 3 Refer to the Help file provided with the Mammoth 2 Monitor software for instructions on setting up the program Installation and Operation 119 Chapter 7 No
102. r panel 213 cards is installed in the Ifthe error persists contact your service library provider An expansion card may not be properly installed or the wrong card is installed Invalid Slot Config The Change the Max Addressable Slot to a value Maximum Number of Slots greater than 1 see Setting the Max Addressable 214 is setto 1 and the last slot Slot option on page 45 or turn off the Clean Slot is configured as acleaning Option see Setting the Clean Slot option on slot page 38 OS failure The library s Make sure the library and tape drives are not 220 operating system being used by any host then reset the library experienced an error from the operator panel lf the error persists contact your service Could not set alarm The provider 221 library s operating system experienced an error OS message failure The 222 library operating system experienced an error 162 Exabyte 430M and 430A Error Codes LCD code Description Corrective action Mbus interrupt timeout The robot command Make sure the library and tape drives are not being used by any host then reset the library 226 i processor timed out from the operator panel before setting an interrupt If the error persists the robot may need to be replaced Contact your service provider M bus acknow ledge failure The robot 227 command processor failed to respond to a command DHCP
103. r the library as shown in the following figure Installation and Operation 133 Chapter 8 4 Place the two top cushions on the library as shown below Use the alignment holes in the packing pieces as a guide 5 If you are shipping accessories with the library place the accessory box on top of the cushions as shown below gt Important if you are shipping the library for repair do not include the accessories 134 Exabyte 430M and 430A Maintenance and Service 6 Lay the necessary paperwork in the top of the accessory box 7 Fold the side flaps up and place the carton over the library as shown in the following figure 8 Insert the four plastic clips into the openings in the sides of the carton and press the tabs into the handle as shown in the following figure Installation and Operation 135 Chapter 8 ae 4 SS i ki lt ae SS 2 4 gt S p S gt Si A N e N we J a we z L ie a ee Tab 4 10 Place the shipping label on the box 136 Exabyte 430M and 430A Maintenance and Service 11 Secure the box to the wooden pallet using banding material Installation and Operation 137 Chapter 8 Notes 138 Exabyte 430M and 430A 9 Troubleshooting This chapter provides troubleshooting information for the library It provides a list of suggestions for solving problems that may occur when you are installing and operating the library
104. re Installation CAUTION Using acleaning method other than what is recommended on page 13 will void the tape drive warranty and can lead to premature wear of the recording heads Do not use video recorder cleaning tapes to clean your tape drive Most of these tapes are too abrasive for tape drive recording heads Some may use liquids that adversely affect the tape mechanism or crystallize on the heads and destroy them If you use acleaning cartridge do not rewind the cleaning material and reuse it Doing so can contaminate the tape drive and damage the heads Installing cartridges in the magazines 1 Install cartridges in each magazine so that the write protect switches are up and toward the plastic alignment guides on the top of the magazine as shown in the following figure Installation and Operation 19 Chapter 2 Write protect switch Alignment guide 2 Insert each cartridge magazine into the library so that the plastic alignment guides are up as shown in the following figure and the alignment grooves are down The magazine can only be inserted one way do not try to force it into the library Magazine PA alignment guides SS Y 3 Close the library door 20 Exabyte 430M and 430A Hardware Installation Connecting the library to the SCSI bus This section provides general guidelines for connecting the library to the SCSI bus The library can include up to five SCSI devices
105. rive Or redirect the robot to successfully pick a another source location 18 cartridge because it was Ifthe error persists contact your service still loaded in the tape provider drive Raxis does not move The Open the door and remove the magazines robot could not move Look for anything that might be obstructing the along the reach axis gripper or the robot s path along the reach axis Make sure the library and tape drives are not 30 being used by any host then reset the library from the operator panel If there are no obstructions and the error persists the robot may need to be replaced Contact your service provider Barcode module failure Make sure the library and tape drives are not Thebar code moduleisnot being used by any host then reset the library functioning properly from the operator panel 32 Ifthe error persists the bar code module may need to be replaced You may need to supply a diagnostic listing you may need new firmware Contact your service provider RRC sensor failure The Open the door and remove the magazines robot gripper sensor Look for anything that might be obstructing the failed gripper or the robot s path along the reach axis Make sure the library and tape drives are not 34 being used by any host then reset the library from the operator panel f there are no obstructions and the error persists the robot may need to be replaced Contact your service provider RRC comm
106. rive Menu appears Installation and Operation 89 Chapter 6 90 gt Drive Menu Mammoth2 Note On the second line of the Drive Menu the tape drive model name appears either Mammoth or AIT Press ENTER The Drive 1 Menu appears gt Drive 1 Menu Mammoth2 Use the up or down arrow key to select the desired drive menu then press ENTER For example to show information for Drive 1 select Drive 1 Menu A screen similar to the example below appears gt Drive 1 Status READY NOTAPE Note Drive 1 is the tape drive closest to the fixed cartridge slots Drive 2 is located directly to the right of Drive 1 and so on Press the down arrow until Drive n Display appears then press ENTER Exabyte 430M and 430A Tape Drive Operation The following table lists some messages that can appear for the M2 tape drive For a complete list see the Mammoth 2 Product Specification M2 drive display messages Tape drive status messages READY NOTAPE The tape drive is ready to accept a cartridge LOADING The tape drive is loading the tape READY TAPE The tape drive has successfully loaded the tape and is ready for read write operations EJECT The unload button was pressed The tape drive ejects the cartridge as soon as it finishes its current operation EJECT PREVNT The software has disabled the eject function with the PREVENT ALLOW MEDIA REMOVAL comman
107. robot and one for each tape drive Separate IDs allow the robot and tape drives to operate as independent devices receiving different sets of SCSI commands from the host SCSI bus termination If the library is the last device on the SCSI bus you must terminate the bus by installing an active terminator on the library s unused SCSI connector The library does not supply terminator power For the recommended terminator to use with the library see page 148 Installation and Operation 151 Appendix B Notes 152 Exabyte 430M and 430A C Error Codes This appendix describes the error codes that appear on the library s LCD liquid crystal display LCD error codes do not reflect tape drive errors see page 88 CAUTION Library components can be replaced only by Exabyte approved service providers If you cannot find an obstruction or other obvious cause for the problem contact your service provider Unless you have a self maintenance contract do not attempt to replace any components If you do you will void your warranty For detailed information about SCSI error conditions refer to the library s SCSI reference Installation and Operation 153 Appendix C Some corrective actions advise you to reset the library Before resetting make sure there is no SCSI activity on any connected SCSI bus so you do not disrupt communications CAUTION The following table lists the library hardware err
108. rom the tape drive and clean drive operation failed remove it manually see page 101 because the drive did not Install anew cleaning cartridge into the fixed 109 unload the cleaning slot see page 18 cartridge within a reasonable amount of time Drive comm failed The Check the tape drive SCSI ID and change it if 116 library is unable to necessary communicate with the Make sure the library and tape drives are not tape drive being used by any host then reset the library 7 from the operator panel Drive comm timeout The a if the error persists contact your service 117 library is unable to provider You may be asked to supply a communicate with the diagnostic listing you may need new firmware tape drive or anew controller card Drive load command fail Open the door and remove the magazine Look The library was unable to for anything that might be obstructing the load acartridge in the tape robot s path along the horizontal axis drive Make sure the library and tape drives are not 118 being used by any host then reset the library from the operator panel If there are no obstructions and the error persists the robot or a tape drive may need to be replaced Contact your service provider Drive not ready The tape Make sure the library and tape drives are not 119 drive did not return Ready being used by any host then reset the library status after a reset from the operator panel Ifthe error persists con
109. rt provides access to a caddy which allows you to insert or remove a single cartridge without opening the front door and interrupting operation Exabyte 430M and 430A Product Overview Back panel components Library SCSI Service connectors access cover TORRI Ethernet port 9 pin 4 ne geo Drive carrier Power entry module Drive carriers and service access covers Accessible from the back panel each tape drive carrier includes a fan and two SCSI connectors If the library contains fewer than four tape drives the unused drive slots are protected by service access covers Fans The drive and library each include a fan to reduce operating temperature Power entry module The power entry module includes the AC power connector and power switch 9 pin serial port A service technician can use the serial port to perform diagnostic procedures or upgrade firmware Ethernet port optional The Ethernet port allows you to connect the library to a 10 00BaseT Ethernet network Library SCSI connectors The SCSI connectors allow you to connect the library to one or more SCSI buses Installation and Operation 5 Chapter 1 Internal components Robot Beet Magazines Tape drives Fixed cartridge slots Tape drives The library can include up to four tape drives which are housed in drive carriers see page 3 Robot The robotic cartridge handler robot
110. se the original packing materials to pack the library shipping containers robot packing piece and antistatic bag You will also need packing tape and banding material CAUTION To avoid damaging the library and voiding your warranty be sure to use the original shipping materials or replacement materials obtained from your vendor when repacking and shipping the library Do not use the shipping carton and packing materials to ship items other than a library WARNING The library weighs approximately 75 pounds 34 kg Two people are needed to move or lift the library Most of the weight is toward the back of the library Installation and Operation 131 Chapter 8 To pack the library 1 Secure the robot in the robot packing piece as follows a b Remove the magazine on the right side of the library Place the robot s packing material inside the magazine so it is centered vertically and horizontally as shown in the following figure Install the magazine in the library so that the cut out in the packing material fits around the robot Close the library door SA Z Robot packing material Note Be sure to install and ship both magazines in the library 132 Exabyte 430M and 430A Maintenance and Service 2 Place the boxand two bottom cushions on the pallet as shown in the following figure 3 Place the library on top of the bottom cushions then place the antistatic bag ove
111. server timeout The This error occurs only when the optional Ethernet 230 Ethernet DHCP server interface is installed Set the network address to could not assign an IP address for the library Static and set the desired IP address see Setting Ethernet addresses on page 52 Installation and Operation 163 Appendix C Notes 164 Exabyte 430M and 430A Index A accessories 10 Activity LED 57 adapter card compatibility 14 addresses See elements See Ethernet See SCSI IDs agency standards iv AIT 2 tape drive See tape drives AME media See cartridges application software compatibility and installation 13 does not support library 36 library operation 59 limited license for cartridge slots 45 setting proper control mode for 68 arrow keys 31 Autoclean option description 33 enabling or disabling 39 bar code labels affixing to cartridges 15 Installation and Operation bar code labels continued automatically scanning 42 checksum characters 15 determining if there are checksum characters 43 samples 10 scanning errors 72 setting Verify Barcode Checksums 44 vendors for 10 bar code scanner description 6 enabling POST Bar Code Scan option 42 Baud Rate Menu 32 107 Baud Rate option description 32 setting 107 boot code See firmware box shipping 8 133 broadcast community string 55 BTU output 144 bus See SCSI bus Busy LED AIT 2 89 Cc cable Ethernet 56 148 powercord 24 146 SCSI
112. ssable 304 Installation and Operation 45 Chapter 3 6 Use the up or down arrow key to select the desired slot number then press ENTER The screen displays the new setting Setting the LCD Security option The library s security option allows you to prevent unauthorized personnel from disrupting the operation of the library You can enable or disable security in either of two ways LCD security You can set the security option from the LCD as described in this section SCSI security The application software can issue a SCSI MODE SELECT command to turn security on or off as described in the SCSI reference for your library Whichever method you use to enable security you must also use it to disable security That is if you enable security from the LCD you must disable it from the LCD If security is enabled by the application SCSI it must be disabled by the application When you enable security operators cannot perform the following activities Changing the robot control mode Changing configuration settings except baud rate Changing the SCSI Menu options Changing the Ethernet options Communicating with the tape drives across the serial port Cleaning the tape drives Using the Demo Menu Using the Command Menu Unlocking the entry xit port LCD security only Unlocking and opening the front door LCD security only 46 Exabyte 430M and 430A Configuration If you attempt
113. st computer that uses a pin through hole RJ 45 shielded Ethernet connector ACategory 5 100BaseT connection data grade cable Software that supports RFC 959 file transfer protocol Library with an Ethernet option To connect to an FTP utility 1 Connect the Ethernet cable as described on page 56 2 From your host computer activate the FTP utility you are going to use Note If you do not know the FTP user name or password you can view them from the Ethernet Security screen see page 54 114 Exabyte 430M and 430A Diagnostics and Firmware Upgrading library firmware via FTP These instructions describe how to upgrade the library firmware via FTP CAUTION Do not upgrade firmware unless Exabyte Technical Support has advised you to do so If performed improperly the upgrade procedure can render your library inoperable Consult with Exabyte Technical Support before performing an upgrade To upgrade the library firmware 1 Obtain new firmware for the library You can download new firmware from Exabyte s web site www exabyte com or you can contact Exabyte Technical Support 2 Connect to an FTP utility by following the steps in Connecting to an FTP utility on page 114 3 If desired you can make a copy of the current firmware by using a get FTP command If necessary you can obtain the current library firmware version number as described on page 81 CAUTION Do not attempt to perform
114. st fixed cartridge slot closest to the tape drives as a permanent storage location for a cleaning cartridge gt Important Ifyou change the Max Addressable Slot option see page 45 the location of the cleaning slot also changes The cleaning cartridge slot if used is always the highest storage element address enabled For example if you change the Max Addressable Slot option to 25 then the cleaning slot will be 25 For more information on storage element addresses see page 76 To set the Cleaning Slot option 1 Ifthe security option has been enabled disable it see page 48 2 Change the control mode to LCD see page 68 3 Display the Config Menu If necessary press to display the menus Press the down arrow key until Config Menu appears then press ENTER 38 Exabyte 430M and 430A Configuration 4 Press the down arrow key to display Clean Slot Option then press ENTER The Clean Slot Option screen shows which slot is designated as the cleaning slot 30 in the example below and whether the option is on 1 or off 0 Clean Slot 30 Option 5 Press ENTER The following screen appears Cleaning Slot Slot 30 6 Press the up or down arrow key to select 1 which turns on the fixed cleaning slot option or 0 to turn the option off then press ENTER The Clean Slot screen shows the current selection Setting the Autoclean option The Autoclean option allows th
115. strings Reset key 31 resetting library 74 tape drive 103 RMAnumber 128 robot description 6 movement statistics 83 moving through LCD 80 parking for shipment 30 performing exercises 75 setting control mode 68 69 system sensors 85 Robot Mode menu 30 69 S safety notices iv 170 59 screen See LCD SCSI bus components 149 configuration guidelines 150 connecting library to 21 23 termination 23 151 SCSI cable connecting 22 specifications 147 SCSI configurations 2 21 150 SCSI connectors connecting cables to 22 description 5 SCSI control mode 68 SCSI IDs description 151 menu selection 32 setting 34 SCSI Menu 30 SCSI Parity option description 32 setting 37 SCSI terminator 23 148 151 SDX 500c tape drive See tape drives Security option description 30 33 setting 46 48 serial number library 81 tape drive 95 serial port connecting cable to 106 connecting to tape drive 118 description 5 setting appropriate control mode 68 service access cover description 5 removing 124 Exabyte 430M and 430A service returning library for 128 137 shipping the library 128 137 single ended configurations 150 size of library 144 slots cartridge inventory 70 description 3 6 element numbering scheme 76 installing cartridges in fixed slots 16 SmartClean cartridges See cartridges software See application software See Library Monitor software See M2 Monitor program Sony tape drive See tape drives source element indexes 7
116. t check for duplicate SCSI IDs It is your responsibility to make sure you do not assign duplicate IDs within a bus To view and change the SCSI IDs 1 Ifthe security option has been enabled disable it see page 48 2 From the operator panel s keypad press to display the menus The first menu item to appear is Cartridge Inventory 3 Press the down arrow key until SCSI Menu appears The SCSI Menu screen shows the current ID settings In the example below Drive 1 is set to 01 Drive 2 is set to 02 Drive 3 is set to 03 Drive 4 is set to 04 and the library is set to 00 SCSI Menu DOI 02 03 04 LOO Note Drive 1 is the tape drive closest to the fixed cartridge slots Drive 2 is located directly to the right of Drive 1 and so on 34 Exabyte 430M and 430A Configuration 4 If these default IDs are correct for your library setup you do not need to change the settings If you want to change the settings continue with the following steps 5 Press ENTER The SCSI IDs screen appears gt SCSI IDs D01 02 03 04 LOO 6 Press again to display the next screen for changing the IDs 7 Toselecta drive or the library use the left and right arrow keys to move the screen arrow across columns For example to select Drive 2 press the right arrow once to move the screen arrow under the second column To change the ID use the up and down arrow keys to scroll through values 8 When you
117. tact your service Drive cmd error The tape provider You may be asked to supply a 120 drive failed to respond to a command from the library diagnostic listing you may need new firmware or anew controller card Installation and Operation 159 Appendix C LCD Description Corrective action code 130 SCSI chip error SCSI Make sure all SCSI devices are of the same unexpected int SCSI int configuration see SCSI bus considerations 131 stuck error There was a on page 150 for more information 432 SCSI chip failure Make sure the library and tape drives are not being used by any host then reset the library 133 from the operator panel lf the error persists contact your service 134 provider You may be asked to supply a 135 diagnostic listing youmay need new firmware or anew controller card 136 137 Flash erase fail The library Make sure the library and tape drives are not 140 is unable to erase the flash being used by any host then reset the library EEPROM from the operator panel Ifthe error persists contact your service Flash program fail The provider 141 library is unable to program the flash EEPROM Checksum miscompare 142 The flash EEPROM checksum was bad Invalid header data The 143 flash EEPROM header was invalid 144 Can t program RRC card Reset the library from the operator panel If the The RRC code loa
118. tes 120 Exabyte 430M and 430A 8 Maintenance and Service This chapter describes the following Using touch up paint on the housing Cleaning the library Installing or replacing the tape drives Returning the library for service CAUTION Unless you have a self maintenance contract with Exabyte do not attempt to replace any components in the library other than the tape drives If you do so you will void your warranty Using touch up paint on the housing A paint kit is available for touching up nicks and scratches on the finish For ordering information see Contacting Exabyte on the inside back cover Installation and Operation 121 Chapter 8 Cleaning the library The only library components that should be cleaned are the tape drives Instructions for cleaning the tape drives are provided on page 97 CAUTION The library s internal components are lubricated at the factory and should not be cleaned or relubricated To protect the internal components from dust keep the library door closed Installing or replacing a tape drive This section describes how to install an additional tape drive or replace an existing tape drive You can order tape drives from Exabyte The tape drive will be shipped to you in the drive carrier You cannot install a tape drive into the library without a drive carrier gt Important Do not mix different types of tape drives and SCSI configuratio
119. the female end of the power cord to the power connector on the back of the library 3 Plug the male end of the power cord into the power source Note The library has autoranging voltage selection so you do not need to change the voltage setting Powering on the library 1 Make sure the library s door is closed 2 Power on the host computer system Note If your host system requires that attached peripheral devices be powered on before the host power on the library before you power on the host 3 Push the power switch on the back of the library to the on position the I is pressed Wait while the library performs its power on sequence During this time the following activities occur The cooling fans begin to operate The LCD illuminates and displays power on messages Each tape drive and the library perform a power on self test Installation and Operation 25 Chapter 2 Verifying the hardware installation 26 After the library powers on the LCD displays the Status Screen As shown in the example below the first line of the Status Screen displays the product name and the second line shows status for the first drive ready no tape loaded The second line continuously cycles through status for Drives 1 and 2 and Drives 3 and 4 if installed Note Drive 1 is the tape drive closest to the fixed cartridge slots Drive 2 is located directly to the right of Drive 1 Exabyte 430 1TREADY NOTAPE
120. the last reset If the element is a drive it shows Drive Loads since the first power on Total Put Shows the number of times the library retried placing a cartridge in Retries that element If the element is a slot this field shows Total Put Drive Retries since the last reset If the element is a drive it shows Drive Reloads Reloads since the first power on Total Pick Shows the number of times the library retried picking from that Retries element If the element is a slot this field shows Total Pick Retries Drive Pick since the last reset If the element is a drive it shows Drive Pick Retries Reloads since the first power on Installation and Operation 73 Chapter 5 Resetting the library Resetting the library causes it to perform its power on self test and check for the presence of the cartridge magazine and cartridges To reset the library you can turn it off then back on again or you can use the front panel as described in this section CAUTION Before resetting the library make sure the library or tape drives are not communicating across the SCSI bus Resetting may disrupt communications gt Important Resets from the front panel do not cause Cartridges loaded in the drives to be ejected If cartridges are in the drives during a reset make sure that it is safe to overwrite the cartridges before performing a backup If you perform a backup without
121. the library itself and four tape drives Each device uses a wide low voltage differential LVD SCSI configuration Note The library is shipped with two tape drives installed You can install two more tape drives for a total of five SCSI devices Contact Exabyte for tape drive upgrade kits CAUTION Do not connect an LVD library to a high voltage differential HVD SCSI bus Doing so may cause damage to the library or other devices on the bus Before you begin connecting the library to the SCSI bus Read Appendix B if you are unfamiliar with connecting devices on a SCSI bus especially issues concerning LVD configurations Determine how many SCSI buses you will connect to the library and which bus you will connect to which device Make sure you have the necessary SCSI cables and terminators For information about SCSI cable specifications see page 147 If you need to order any of these items see Contacting Exabyte on the inside of the back cover Make certain the host computer and any peripheral devices are powered off Installation and Operation 21 Chapter 2 CAUTION To avoid damaging the tape drives make sure the library is powered off when you connect the library and tape drives to the SCSI bus To connect the library to the SCSI bus 1 Connect the host s SCSI cable to one of the library SCSI connectors The location of the library SCSI connectors is shown in the follow
122. the security option has been enabled disable it see page 48 2 Change the control mode to LCD see page 68 3 Use the Move Cartridge command to move a cartridge from one of the storage slots to the entry amp xit port For instructions on using the Move Cartridge command see Using the Command Menu on page 78 For the element numbering scheme see page 76 The entry xit port is element number 81 4 From the operator panel s keypad press to display the menus then press the up arrow until Unlock Entry Exit Port appears shown below Press to unlock the entry xit port Unlock Ent hy Exit Porai 60 Exabyte 430M and 430A Library Operation 5 Rotate the entry xit port door from left to right ye 6 Press the top and bottom buttons to release the entry amp xit port caddy then pull it out Installation and Operation 61 Chapter 5 7 Insert the cartridge in the caddy with the write protect switch facing out as shown below 8 Press the top and bottom buttons on the entry amp xit port caddy then insert the cartridge back into the entry xit port Make sure the write protect switch is at the top 62 Exabyte 430M and 430A Library Operation 9 Close the entry xit port door 10 From the operator panel s keypad display Lock Entry Exit Port and press ENTER 11 Use the Move Cartridge command to move a cartridge from the entry xit port t
123. ther this option is enabled 1 or disabled 0 Verify Barcode Checksums Press ENTER The following screen appears Verify Barcode Checksums oT Use the up or down arrow key to select 1 which turns on the option or select 0 to turn the option off Press ENTER The new setting appears on the screen Exabyte 430M and 430A Configuration Setting the Max Addressable Slot option You can use the Max Addressable Slot option to configure the library so that it uses and reports fewer slots than are physically present When the Max Addressable Slot is set to a value less than 30 the default the library will not allow any commands with source or destination element addresses greater than that number This option is useful with software applications that base licensing on the number of slots being used rather than the actual number of installed slots To set the Max Addressable Slot option 1 2 If the security option has been enabled disable it see page 48 Change the control mode to LCD see page 68 Display the Config Menu If necessary press to display the menus or return to the top of the menu selections Press the down arrow key until Config Menu appears then press ENTER Press the down arrow until Max Addressable Slot appears as shown below This screen shows the current value 30 Max Addressable 30 Press ENTER The following screen appears Addre
124. unicating with an M2 tape drive These instructions describe how to establish communications with an M2 tape drive using the library s serial port and Exabyte s Mammoth 2 Monitor program so you can upgrade the drive firmware or create a diagnostic listing CAUTION Do not upgrade firmware unless Exabyte Technical Support has advised you to do so If performed improperly the upgrade procedure can render your drive inoperable Consult with Exabyte Technical Support before performing an upgrade Setting up the hardware and software Before upgrading the drive firmware obtain the following Host computer that uses an RS232 serial port Astraight through 9 pin serial cable not a null modem cable Windows 95 98 2000 or NT 4 0 Exabyte Mammoth 2 Monitor program You can download this software from Exabyte s web site www exabyte com or request it from Exabyte Technical Support Note If you will be upgrading drive firmware you can download new firmware from Exabyte s web site www exabyte com or you can contact Exabyte Technical Support for firmware Installation and Operation 117 Chapter 7 Establishing drive communication To establish communication with the tape drive over the library s serial port 1 118 Connect the serial cable to the library and host computer see page 106 If necessary disable security see page 48 Change the robot control mode to LCD see page 68 From the o
125. unication Make sure the library and tape drives are not failure The library cannot being used by any host then reset the library 35 communicate with the from the operator panel robot gripper command processor If the error persists the robot may need to be replaced Contact your service provider Installation and Operation 155 Appendix C LCD Description Corrective action code RRC command reject An Make sure the library and tape drives are not invalid command was sent being used by any host then reset the library 36 to the robot command from the operator panel processor Ifthe error persists the robot may need to be replaced Contact your service provider Cannot load drive The Open the door and remove the magazines robot cannot push the Look for anything that might be obstructing the cartridge far enough to robot along its reach axis 38 load it into the tape drive Make sure the library and tape drive are not being used by any host then reset the library from the operator panel Ifthe error persists contact your service provider W axis failed home The Open the door and remove the magazines 41 library could not move the Look for anything that might be obstructing the robot to the home position wrist axis rotation on the wrist axis Make sure the library and tape drives are not being used by any host then reset the library Wrist front s
126. vene in cartridge processing However you may need to refer to these chapters for some occasional tasks Chapter 5 describes how to operate the library in different control modes how to replace cartridges and magazines and how to reset the library Chapter 6 describes how to monitor clean and reset the tape drives It also describes how to eject cartridges manually Troubleshooting and service If you need troubleshooting and service information refer to these chapters Chapter 7 provides instructions for upgrading firmware and creating diagnostic listings Chapter 8 describes basic maintenance and how to return the library for service if necessary Chapter 9 provides troubleshooting recommendations Appendix C lists error codes and corrective actions If you need to contact Exabyte for supplies technical support or service see the inside back cover of this manual xii Exabyte 430M and 430A Related publications For information about the library and the standards used by the library refer to the following publications Note To order an Exabyte publication see Contacting Exabyte on the inside back cover To view a PDF version of an Exabyte publication visit the Exabyte web site www exabyte com Exabyte 430M and 430A libraries Exabyte 430M Product Specification 1004026 Exabyte 430A Product Specification 1006130 Exabyte 110L 215 218S 221L and 430 SCSI Reference 1002055
127. watts average AC true power idle 105 watts average AC true power operating 120 watts maximum AC true power operating BTU output 430M M2 library 478 BTUs per hour average heat output BTU output 430A AIT 2 library 359 BTUs per hour average heat output a Assumes four tape drives are installed two magazines and no cartridges gt Assumes four tape drives are installed 144 Exabyte 430M and 430A Specifications Media capacities This section provides the maximum capacities of the media AME with SmartClean media for M2 drives The following table provides the approximate capacities in gigabytes GB for each AME cartridge with SmartClean Maximum capacity Tape length Native Compressed 225 meters 60 GB 150 GB 150 meters 40 GB 100 GB 75 meters 20 GB 50 GB a Assumes a 2 5 1 compression ratio Actual compressed capacity varies depending on the type of data being recorded AME media for AIT 2 drives The following table provides the approximate capacities in gigabytes GB for each AIT 2 cartridge Maximum capacity Tape length Native Compressed 230 meters 50 GB 130 GB 170 meters 36 GB 94 GB a Assumes a 2 6 1 compression ratio Actual compressed capacity varies depending on the type of data being recorded Installation and Operation 145 Appendix A Power cord requirements The library is shipped with a seven foot 2

Exabyte 430A (270019-1476) AIT Tape Drive

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