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HP LaserJet 5si mopier Printer

1. 5 19 Changing Media Type and Size from the Control Panel 5 21 Output DING iix x 2x 99 903 3 X x 39 EROR oh EE Ge 5 22 Selecting the Left Output Bin 5 25 Adjusting the Paper Stop 204 5 26 Printing to the Multibin Mailbox or Mailbox with Stapler 5 27 Stapling Documents 0 0000 eee 5 28 Different First Page 0 0000008 5 30 Custom Size Paper in Tray 1 5 31 Printing on the Smallest Sized Paper 5 31 Printing Bleeds sa s com rms m saw ee eae e e s 5 32 Two Sided Printing with the Duplex Unit 5 33 Binding Options eee 5 34 Selecting Two Sided Printing from the Control Panel 5 34 Stopping a Print Request len 5 35 TABLE OF CONTENTS 2 EN 6 Print Quality TO dUCUION 422 es bere oe dos ew eee eT REG a 6 1 Print Resolution o o 6 2 Changing the Print Resolution Setting from the Control Panel 6 2 PHOEDSIHSIS 225s wu EUM SURERROROE ES PIS E d 6 3 Adjusting Print Density from the Control Panel 6 3 Resolution Enhancement 6 4 Activating REt from the Control Panel 6 4 Solving Print Quality Problems 6 5 EconoMode ooo cias das 2a4ed Fon dee we 6 9 Turning on EconoMode 2 200 6 10 7 Maintenance and Troubleshooting IG OOUCION P 7 1 Cleanine Tasks oras eb RR ek ee ee UP XX
2. EN Printer Control Panel 4 21 Da Zaenez 5 Error Log e Error Log Printout Page Count 8 Serial Number BE3A3F7432 Error Page Count Personality or Jam Cause Figure 4 9 Error Log Page Key to Figure 4 9 1 Page Count lists the number of pages printed 2 Serial Number shows the serial number of the printer 9 Number indicates the order in which the errors occurred The last error to occur has the highest number 4 Error lists the internal error codes for the 50 most recent errors 5 Page Count indicates the number of pages printed when the error occurred 6 Personality or Jam Cause indicates whether the error occurred due to a problem within a printer personality or a paper jam Table 4 8 PCL Menu This menu is used to change the default PCL font settings used by your printer Table 4 8 presents the messages that appear when each of the menu items is selected PCL Menu Factory Default EN Indicates source of font information Internal fonts are those stored in the printer slot numbers correlate to font SIMMs that may be installed and soft fonts are those that have been manually downloaded to the printer Each font is listed by a number The default font number can be manually changed here This entry displays the pitch of the default font This is the default symbol set which is normally Roman 8 The symbol set may be different depending on the application The Fas setting is the n
3. 1 EN Note After clearing a stapler jam up to 12 documents may not be stapled when printing resumes because the stapler must reload Once the unit begins stapling again either manually staple the unstapled documents or resend the job Turn off the printer and remove the Left Output Bin Open the stapler unit cover Press the colored tab with your thumb and pull the colored circular tab with your forefinger to open the stapler Remove loose or damaged staples from the stapler head Push the circular tab to snap it back into place Close the stapler unit cover and replace the Left Output Bin Clear all paper paths that may have jammed as a result of the jammed staples Maintenance and Troubleshooting 7 7 Troubleshooting Checklist Use the following information to help solve printer problems For networked printers check with your network administrator if you suspect a network related problem Printer Response Problems Printer Does Not Turn On Check to see if Solution S Printer is not plugged in Plug the AC power cord firmly into the grounded power receptacle and into the printer Be sure the power source is energized Printer voltage is not Make sure line voltage is in the correct range See the product correct label next to the power receptacle on the back of your printer for voltage requirements Blank or Garbled Control Panel Display Check to see it Solution o Printer is
4. ABCDE fghi j o 4 e L4S895 C 3 12 Line Printer 16 67 8 esc 12U esc s0p16 67h8 5vOsObOT 021 ABCDEfghi j 59 o 84H12 Line Printer 16 67 8 lt esc gt 1U lt esc gt s0p16 67h8 5v0s0b0T 022 Ed Pitch 10 576 C Symbol set EEE Point size 25 999 75 See your HP LaserJet 5Si Printer User s Guide for more information Figure 4 6 PCL Font List Key to Figure 4 6 1 Font is the name of the font 2 Pitch Point indicates the specified pitch or point size of the font Scale indicates a scaleable font 3 Escape Sequence a PCL programming command is used to select the designated font 4 Font is the number used to select internal or downloaded soft fonts from the control panel Do not confuse the font number with the soft font ID described next The letter preceding the font number shows the source of the font means Internal and S means permanent soft font and M means SIMM slot number follows 5 Font ID is the number the user assigns to soft fonts when downloading them through software Printer Control Panel 4 19 Figure 4 7 Uu Laser ter DN PostScript ROM Resident Fonts ITC Avant Garde Gothic Book ITC Avant Garde Gothic Book Oblique ITC Avant Garde Gothic Demi ITC Avant Garde Gothic Demi Oblique ITC Bookman Demi ITC Bookman Demi Italic ITC Bookman Light ITC Bookman Light Italic Courier Courier Boid Courier Bold Oblique Courier Oblique Helvetica Helvetic
5. Make sure envelopes are not wrinkled nicked or otherwise damaged Envelopes with a peel off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure of the fusing rollers in the printer The extra flaps and strips may result in wrinkling or creasing and may cause jamming EN Print Tasks 5 7 Paper Trays 1 2 3 and optional Tray 4 You can load a single sheet of paper into Tray 1 or a stack of up to 100 sheets Tray 1 multi purpose is used for standard and custom paper sizes envelopes labels and transparencies Paper Trays 2 and 3 each hold up to 500 sheets of 20 Ib Bond paper Tray 4 holds up to 2000 sheets of 20 Ib bond paper Paper Tray 2 holds e Letter e Legal e SO A4 e JIS B4 Paper Tray 3 and optional Tray 4 hold Letter Legal ISO A4 ISO A3 11 x 17 in JIS B4 Adjustable paper size guides for each of the media listed are located inside the paper trays See Tables 5 1 and 5 2 earlier in this chapter for media selection and use guidelines When all trays have the same type and size media loaded by default the printer prints from paper sources in the following order 1 Tray 1 2 Tray 4 if installed 3 Tray 2 4 Tray 3 For example assume all paper sources contain the same size of paper If you specify Tray 1 or Automatic send a print request to the printer and Tray 1 is empty the printer prints from Tray 4 If Tray 4 is
6. Operating Printing Storage Standby Temperature 50 to 91 F 10 to 32 5 C 32 to 105 F 0 to 40 C printer and toner cartridge Relative humidity 15 to 80 15 to 90 Acoustic Emissions Operating Position Per ISO 9296 Bystander 1m Per ISO 9296 Sound Power Per ISO 9296 Position Level Standby LPA 42 dB A Standby LPA 38 dB A Standby LWAD 5 3 bels A EN Specifications A 3 Regulatory Statements FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications There is however no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver 1s connected e Consult your dealer o
7. If it is necessary to return the Multi Bin Mailbox Mailbox with Stapler the 2000 Sheet Input Tray or any accessories repack in the original shipping container s if available D 4 Warranty and Software License EN HP Software Product License IMPORTANT Please read this License carefully before using this Software The right to use this Software is granted only if the Customer agrees to the terms of this License If you do not agree to the terms of this License you may return the unused software for a retund HOWEVER USE OF THIS SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS In return for the payment of the applicable one time license fee s HP grants you a license to use one copy of the Software subject to the following terms and conditions No title or ownership of the Software is conferred with this license 1 The Software may be used on one HP LaserJet printer 2 The Software may not be copied except for archival purposes or for backup error identification or replacement of defective media All authorized copies must bear the copyright notice on or in the original 3 The Software may not be disassembled decompiled decrypted or reverse engineered unless HP s prior written consent is either obtained or not required by law Upon request the user will provide HP with reasonably detailed information regarding any disassembly decompilation decryption or reverse engineering 4 Any third party supplier of
8. Montaneses 2140 1428 Buenos Aires Argentina Telephone 54 1 781 4061 69 Austria Hewlett Packard Ges m b H Lieblgasse 1 P O Box 72 A 1222 Vienna Austria Telephone 43 1 2500 0 Customer Support Center 31 20 681 7174 HP First Fax 0660 8128 Brazil Edisa Hewlett Packard Alameda Rio Negro 750 Alphaville 06400 Barueri Sao Paulo Brazil Telephone 55 11 709 1444 Canadian Customer Information Center 1 800 387 3867 HP Direct Marketing 1 416 671 8383 Hardware Service 1 800 268 1221 Customer Support Center English service only 1 208 323 2551 Continued on the next page EN Worldwide Hewlett Packard Sales and Service Offices continued China Hewlett Packard Company 5 6 F West Wing Office China World Trade Center No 1 Jian Guo Men Wai Avenue Beijing 100004 China Telephone 86 1 505 3888 Customer Support Center 86 10 262 5666 HP First Fax 86 10 505 5280 Denmark Hewlett Packard A S Kongevejen 25 DK 3460 Birkered Denmark Telephone 45 45 99 10 00 Customer Support Center 31 20 681 6171 HP First Fax 800 10453 Far East Area Hewlett Packard Asia Pacific Ltd 17 21 Shell Tower Times Square 1 Matheson Street Causeway Bay Hong Kong Telephone 852 599 7777 HP First Fax 852 506 2422 France Hewlett Packard France 42 Quai du Point du Jour F 92659 Boulogne France Telephone 46 101700 Customer Support Center 31 20 681 8260 HP First Fax
9. Note See Changing Paper Type and Size from the Control Panel later in this chapter to set the type of paper you loaded in the tray If using the Top Output Bin remember to adjust the paper stop guide on the output bin see Figure 5 4 Print Tasks 5 15 CAUTION Figure 5 2 Envelopes in Tray 1 You can print up to ten envelopes from Tray 1 This section explains how to print an envelope using your software application Table 5 1 lists the kinds of envelopes you can print Check the media use guidelines in Table 5 2 before loading envelopes See Media Use Guidelines earlier in this chapter Never use envelopes with clasps snaps windows coated linings self stick adhesives peel and seal or other synthetic materials These items can severely damage your printer Never try to print on both sides of an envelope Jamming and printer damage can result Do not staple envelopes or send them to mailbox bins Before you load an envelope in Tray 1 check to make sure it is rectangular in shape and undamaged It is a good idea to run a pen or pencil down the leading edge side being fed into the printer to flatten it before you insert it in Tray 1 A Good Construction for Envelopes B Poor Construction for Envelopes 5 16 Print Tasks EN Loading Envelopes into Tray 1 1 Open the door of Tray 1 2 If necessary pull out the tray extension for the envelope size you are printing 3 Gently place up to ten enve
10. nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet 5Si printer kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 775 795 nm Teho 5 mW Luokan 3B laser Specifications A 7 DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet 5Si 5Si MX 5Si NX Printer Model Number C3166A C3167A C3950A Product Options All conforms to the following Product Specifications Safety EN60950 1992
11. o3 ERGO ra En tey EIHCIelCy tuos x39 ow wb EE ESS E S EconoMOOS s s iconos wen aaa PEEP 00 rios EA Special Features of the HP LaserJet 551 MX Printer Additional Memory Networking Capabilities PostScript Fonts oc ro oo bee ee o Special Features of the HP LaserJet 58i NX Printer Memory Management 2 Networking Capabilities Printer Paris 224 ec eGkaegee eee hes eGR A Accessories and Options 2 0 08004 The Optional Printer Hard Disk Memory and Memory Management IntrodUcllON 24 24 d x o mou mom eee ats eee eee Ew Storing Print Data les Saving Resources Determining Memory Requirements Improving Performance with I O Buffering Printer Software Printing System 2 luc eke eee eae eee ee ee eee eee ew ee What is a Driver HP LaserJet 581 581 MX 5Si NX Printer Drivers Software Components eee ee ee End User Software 0000084 Network Administrator Software 1 111 1 1V 1 1 1 4 1 5 1 5 1 6 1 6 1 6 1 7 1 8 1 8 1 8 1 9 1 10 1 10 1 10 1 11 1 13 1 14 2 1 2 2 2 2 2 3 3 1 3 3 3 3 3 4 3 6 3 6 3 7 TABLE OF CONTENTS 1 4 Printer Control Panel Introduction ss oe Ges UR OS UE 8 8 dao 4 Contr
12. Figure A 1 46 75 inches 1187 mm E E Oo CO 00 Y C O E LO co 14 5 inches Printer Clearance Dimensions EN Specifications A 1 Figure A 2 73 inches 1854 mm 14 5 inches 368 mm 11 inches 19 5 inches O 33 inches 9 838 mm Printer Clearance Dimensions 1 Printer Top View 2 Printer Side View A 2 Specifications 35 inches 889 mm E E Oo A A b a o lt O s oo st EN Printer Specifications The following tables contain specifications for the HP LaserJet 551 5381 MX Printers Physical Dimensions Height of optional 2000 Sheet Input Tray Width of the optional Multi Bin Mailbox Width of the optional Mailbox with Stapler 19 5 in 495 mm Depth body 20 5 in 520 mm Weight without toner cartridge and with paper 99 Ib 45 kg cassette Electrical Specifications Power Requirements 100 120V 10 50 60Hz 2Hz 220 240V 10 50Hz 2Hz 127V 60Hz 2Hz 220V 10 60Hz 2Hz Typical Power Consumption During printing 550 W average During printing 550 W average During standby 160 W average During standby 160 W average During Power Save 43 W average During Power Save 47 W average Min recommended circuit 14 0 Amps at 120 V 7 0 Amps at 220 V capacity typical installation Environmental Specifications
13. Hewlett Packard de M xico S A Prolongacion Reforma 700 Colonia Lomas de Santa F C P 01210 Mexico D F Mexico Telephone 362 46 00 Mexico Monterrey Hewlett Packard de M xico S A de C V Calzada del Valle Oriente No 409 40 Piso Colonia del Valle Garza Garc a 76030 Telephone 378 42 40 E 6 HP Customer Services and Sales Japan Hewlett Packard Japan Ltd 3 29 21 Takaido Higashi Suginami Ku Tokyo 168 Japan Telephone 81 3 3331 61 11 Customer Support Center 81 3 3335 8333 HP First Fax 81 3 3335 8622 Latin American Headquarters 5200 Blue Lagoon Drive Suite 950 Miami FL 33126 Telephone 1 305 267 4220 Mexico Guadalajara Hewlett Packard de M xico S A de C V Montemorelos No 299 Fracc Loma Bonita Xopopan C P 45060 Telephone 669 95 00 Middle East Africa Middle East Central Africa Sales Headquarters Hewlett Packard S A Rue de Veyrot 39 CH 1217 Meyrin 1 Geneva Switzerland Telephone 41 22 780 71 11 EN Worldwide Hewlett Packard Sales and Service Offices continued Netherlands Hewlett Packard Nederland B V Startbaan 16 NL 1187 XR Amstelveen P O Box 667 The Netherlands Telephone 31 20 547 69 11 Customer Support Center 31 20 681 6473 HP First Fax 06 0222420 Poland Hewlett Packard Polska Sp z o o Ul Newelska Nr 6 PL 01447 Warszawa Poland Telephone 48 22 37 50 65 Russia Hewlett Packard Representative Office Pokrovski B
14. LaserJet 581 NX printer contains 4 MBytes of installed memory and can be expanded to as much as 132 MBytes by adding optional SIMMs with 2 4 8 16 or 32 MBytes each Networking Capabilities The HP LaserJet 581 NX printer s factory installed HP JetDirect print server allows you to connect your printer directly to your Local Area Network LAN The HP JetDirect automatically switches among networked protocols so a single printer can serve many networks at once or be moved to a new network with no additional hardware investment The HP JetDirect print server supports the following network operating systems e Novell NetWare 286 v 2 15c and beyond 386 v 3 11 3 12 4 0 4 01 and 4 1 Microsoft LAN Manager for OS 2 v 2 1 IBM LAN Server for OS 2 v 3 0 Microsoft Windows and Windows for Workgroups v 3 1 3 11 Microsoft Windows NT v 1 0 3 51 and 4 0 Microsoft Windows 95 HP UX v 8 0 9 0 10 SunOS v 4 1 1 4 1 2 4 1 3 SCO UNIX V 386 v 3 2 2 3 2 4 Solaris v 2 1 2 2 2 3 2 4 IBM AIX v 3 2 5 Clients may be DOS Windows Windows NT OS 2 Macintosh or UNIX Refer to the JetDirect documentation for further details 1 10 About Your Printer EN Printer Parts Figures 1 4 and 1 5 show the locations and names of key printer parts Figure 1 4 Key Printer Parts Front View 1 Left Output Bin 7 Tray 1 extensions 2 Control Panel 8 Tray 1 Paper Width Guides 3 lop Output Bin 9 Tray 2 4 Adjustable paper
15. Lights Indicator Appearance Light On Line On Flashing Off Data On Flashing Off Attention On Flashing Off 4 2 Printer Control Panel Ready to print Going off line Printer off line Data being received or processed more data coming Data being received or processed No data being received or processed Printer requires service Printer needs attention Action Required No action required No action required Read and respond to control panel message No action required No action required No action required Note control panel message and call for service Read and respond to control panel message No messages or error conditions requiring attention No action required EN Figure 4 2 Table 4 2 EN Control Panel Keys The function of each of the five keys on the control panel is labeled above each key On Line Menus Items Select m j Data Attention Control Panel Keys The control panel arranges various printer options in a simple menu structure similar to the levels of an outline Each menu contains several items These items are operations the printer performs when you select them Table 4 2 summarizes the function of each control panel key examples are provided later in this chapter Control Panel Keys Function Switches the state of communication between computer and printer to ON online or OFF offline Stops printing as soon as possible Prov
16. back ON If the error message does not appear the problem is on the SIMM See Appendix C Memory and Personality SIMM Installation for more information Internal memory The printer identified a CRC error Switch the printer OFF and while checking its memory x then ON data stored in refers to the memory the printer printer will be lost If the was checking when it encountered error is still present first the error verify that the SIMM board is correctly installed Switch the Internal memory printer ON If the error is still SIMM slot 1 present switch the printer SIMM slot 2 OFF and remove the SIMM SIMM slot 3 board Switch the printer SIMM slot 4 back ON If the error message does not appear the problem is on the SIMM See Appendix C Memory and Personality SIMM Installation for more information The printer identified a scan buffer Turn the printer OFF then error ON again The printer identified a dynamic Turn the printer OFF then RAM controller error ON again EN Maintenance and Troubleshooting 7 45 Printer Messages continued If the following errors persist call your HP authorized service provider Description Recommended Action The printer identified a paper Turn the printer OFF then ON handling controller error x again identifies the device 1 5 and yy is the error code 0 99 0 Paper Handling Controller PHC 1 First device attached to the PHC 2 Second device attached to the
17. by stopping the receipt of new data clearing the printer of pages changing the density and then resuming the print job Factory default PostScript Menu This menu is only available if the Adobe PostScript SIMM is installed in your printer The HP LaserJet 581 MX comes with PostScript pre installed The HP LaserJet 581 5581 NX do not but will accept the SIMM as an upgrade Use this menu to print PostScript errors and to recover from paper jams Table 4 11 presents the messages that appear when you select each of the menu items Table 4 11 PostScript Menu Determines whether PostScript error messages print Determines whether PostScript attempts to recover automatically from paper jams Jam recovery uses more memory and thus may affect performance Factory default EN Printer Control Panel 4 27 Input Output IO Menu This menu contains the items related to I O buffering See Chapter 2 Memory and Memory Management for additional information about the I O functionality of your printer Table 4 12 presents the messages that will appear when you select each of the menu items Table 4 12 IO Menu Menus tem Explanation The rate at which data is transferred to print a page The time measured in seconds that the printer waits before ending an incomplete print job Once the item is selected press repeatedly to choose the desired setting for best performance The portion of the printer memory se
18. deleting print jobs 5 35 density print 6 3 different first page 5 30 disk directory page 4 21 disk drive troubleshooting 7 19 display control panel 4 2 wrong language displayed 7 8 display font 1 111 display messages clearing 7 9 DOS Editor B 2 DOS symbol sets 3 10 draft mode 1 6 drivers 3 3 accessing 3 3 definition 3 3 printer 1 6 duplex unit clearing jams 7 29 configuration 5 34 description 5 33 printing 5 34 duty cycle D 3 E EconoMode 1 6 printing described 6 9 toner cartridge life 7 3 electrical specifications A 3 envelope feeder 5 19 clearing jams 7 34 troubleshooting 7 17 envelopes avoiding paper jams 5 18 loading 5 17 manual feed 5 18 margins 5 18 media use guidelines 5 6 printing 5 16 5 18 environmental specifications A 1 A 3 error log page 4 22 error messages 7 33 7 40 SIMM boards 7 20 troubleshooting 7 8 escape character B 2 dBase B 2 MS Word for DOS B 2 MS DOS Editor B 2 MS DOS Edlin B 2 software selection B 2 Symphony B 2 WordPerfect for DOS B 2 escape sequences B 1 B 6 Ethernet part numbers 1 15 European customer support options 7 49 F factory default settings 4 6 factory defaults Test Menu 4 10 Tray Menu 4 8 fan printer internal 7 8 FCC regulations A 4 field service repair agreement D 1 Finland laser statement A 7 formatter board location 1 12 fonts available 1 1 1 7 HP FontSmart 3 4 PCL 1 7 PCL selection B 3 PostScript 1 9 4 20 printer commands B 3 scr
19. is not intended to provide complete information about PCL commands but only to provide a quick reference for users who are already familiar with PCL command structure Table B 3 contains frequently used PCL commands For a complete listing and explanation of how to form PCL HP GL 2 and PJL commands see the PCL PJL Technical Reference Package which is described in Supplementary Documents at the front of this manual See Chapter 7 Calling for Help for ordering information PCL Printer Command Syntax Before using printer commands note these characters Lowercasel UppercaseO O Number one 1 Number 0 ff Many printer commands use the lowercase letter 1 and the number one 1 or the uppercase letter O O and the number zero 4 These characters may not appear on your screen as shown here You must use the exact character and case specified for PCL printer commands PCL Printer Commands Escape Sequences B 1 Figure B 1 shows the elements of a typical printer command in this instance a command for page orientation Figure B 1 Printer Command Syntax 1 Escape character begins escape sequence 2 Command category 3 Value field contains both alpha and numeric characters 4 Uppercase letter terminates escape sequence Escape Character Printer commands always begin with the escape character c Table B 1 shows the escape character for various software applications The keyboard Z3 key does not prod
20. next to be printed For each MByte of memory you add to your printer 10 KBytes 1s automatically reserved to hold print jobs in progress The more memory that is reserved the greater the number of files or pages the printer can store In most cases it is to your advantage to let the printer automatically reserve memory for I O buffering However you may change the amount of the I O buffer by increments of 100 KBytes up to a maximum of 10 000 KBytes See Chapter 4 Printer Control Panel to learn how to use the printer s Input Output I O Menu to change the I O buffer When you change the I O buffer setting all downloaded resources are deleted unless they are stored on the optional hard disk 2 4 Memory and Memory Management EN Printer Software EN Printing System Included with your HP LaserJet 581 581 MX 5S1 NX printer is a CD containing the HP LaserJet 581 581 MX 5S1 Mopier Printing System On the Printing System CD are software components and drivers that benefit end users and network administrators The CD has two partitions one for Intel based systems and one for Apple Macintosh systems When you insert the CD the partition that corresponds to your operating system is automatically made available to you The other partition will be hidden The Printing System includes software designed for end users operating in the following environments Windows 3 1x Windows 95 Windows NT 3 51 and 4 0 IBM OS 2
21. process may be available only from within the printer driver See Chapter 3 or your application manual for more information 2 Choose the designated tray or Manual Feed for the first page and the other tray for the remaining pages 3 Place the paper for the first page in the tray For manual feed place a page in Tray l after the job is sent to the printer and the printer requests the paper to be loaded Place the page with the side to be printed up with the top of the page placed towards the rear of the printer and the long edge leading into the printer 4 Load the paper for the remaining pages of the document in another tray You may select the first and remaining pages by type of media You must set the types of media loaded in the trays through the control panel see Changing Paper Type and Size from the Control Panel earlier in this chapter Then select the paper source in the printer driver not by tray but by type EN Custom Size Paper in Tray 1 You can print on custom size paper from 1 Tray 1 The largest size of paper supported is 11 7 x 17 7 in 297 x 450 Paper Source i ia 5 mm The smallest size is 3 9 x 7 5 in 99 x 191 mm When you select maximum Paper Size Maximum size of paper the printer assumes the maximum page size is 11 7 x 17 7 in 297 x 450 mm Printing on the Smallest Sized Paper Some applications require you to calculate margins in order to print on custom si
22. source active power source Printer is offline Press 2110 to put the printer online Printer should display RER and 3553 should be lit Printer is online but Check your I O cable not receiving data the Data light does 1 Check for loose I O cable connections at printer and computer or not blink network port Try your I O cable on a system that you know works Check that the correct interface cable was selected and securely connected to both the printer and the computer If the cable is not correctly configured see the Getting Started Guide for configuration information Printer displays a See Table 7 2 Printer Messages later in this chapter for printer message messages and recommended actions Data from a previous Select F 3 item from the Job Control Menu to print the pages print job is still in the stored in v UN printer s buffer Last page did not Select F RHFEED item from the Job Control Menu to print the page print and the Data stored in the printer buffer Some older software programs do not light is on automatically send an end of job command Data light is flashing If at leastc one page has printed go to the Job Control Menu When but nothing prints CAH shows in the display press 253 E ana inen ne ETS 3 again when the al a to SE 3 The display shows HG JEE until the nee jerminates lf the sib continues indefinitely tha pisc is stuck in a loop Cycle printer power OFF an
23. that are installed in your printer need to be set manually in your driver Printer Software 3 3 HP LaserJet 5Si 581 MX 581 NX Printer Drivers Overview The drivers for the HP LaserJet 581 581 MX 5Si NX printers allow the selection of printer features that may not be supported directly in your software applications These features allow you to Staple documents Print watermarks Print multiple page images on a single page n Up Print the first page of a document on one type of media and the remaining pages on another type of media e Select the paper on which to print by source or type Select which output bin to send output to e Download fonts to the printer s hard disk if installed Access the drivers directly from your application The steps needed to access the drivers may vary from application to application Typically they are accessed from the application s File menu by selecting Print then Printer Options Note To ensure the best performance when using collation turn off the collation feature in your application and turn it on in the driver If an installed accessory is not available in the driver click the Accessories tab and ensure that the accessory appears in the installed accessories list If bi directional communication 1s functioning the Accessories tab will not appear The driver will automatically detect installed accessories The following sections list the drivers available on the Printing Syst
24. the error message and call your authorized HP dealer or service representative The printer detected a problem in Switch the printer OFF and the MIO card xxxx indicates the then back ON If the error error type appears again record the numbers following the error message and call your card supplier or authorized HP dealer or service representative Continued on the next page EN Maintenance and Troubleshooting 7 47 Calling for Help If you try all the suggestions given in this manual and still need assistance call the authorized Hewlett Packard dealer where you purchased your printer See appendix E for a listing of HP Sales and Service offices Customer Support Options US and Canada Customer Support Assistance 208 323 2551 Mon Fri 6 a m to 6 p m Mountain Time Free of charge during the Warranty Period Please have your serial number ready when calling Post warranty telephone assistance is available to answer your product questions 900 555 1500 2 50 per minute US only or call 800 999 1148 25 per call Visa or Master Card US and Canada Mon Fri 7 a m to 6 p m and Saturday from 9 a m to 3 p m Mountain Time Charges begin only when you connect with a support technician Obtaining Printer Drivers 970 339 7009 Hewlett Packard P O Box 1754 970 330 7655 Greeley CO 80632 Internet Anonymous FTP to ftp hp com World Wide Web www hp com HPBulletin Board Service 208 344 1691 and set yo
25. their occurrences See Figure 4 9 for a sample list A list of errors will appear on the display Use FF to scroll through the list A user configurable print test that checks the paper path of the printer Input tray and number of copies can be selected Printer Control Panel 4 11 L HEWLETT PACKARD Laser Configuration Page S1 O Printer Information Serial Number Formatter Number Firmware Datecode Processor Revision Page Count Pages Since Last Power Cycle Pages Since Last Maintenance 0 AAXXYY9999 A99999 19960510 v6_1 29040 D40d 0 0 Installed Personalities and Options PCL POSTSCRIPT 19960510 19960513 Adobe PostScript and the PostScript Logo are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions SIMM Slot 1 SIMM Slot 2 SIMM Slot 3 SIMM Slot 4 Error Log Number of Entries in Use Maximum Number of Entries Empty Empty 4 MByte ROM SIMM 4 MByte ROM SIMM 1 50 Last Three Entries Number 1 HP MIO 1 HP JETDIRECT FIRMWARE REVISION LAN Hw ADDRESS PORT SELECT I O CARD READY NETWORK STATISTICS UNICAST PACKETS RCVD TOTAL PACKETS RCVD BAD PACKETS RCVD FRAMING ERRORS RCVD PACKETS TRANSMITTED UNSENDABLE PACKETS XMIT COLLISIONS XMIT LATE COLLISIONS Figure 4 4a Error 68 0020 Page Count 0 J2552A xmg12PT 080009104491 10BASE T Pm f
26. top and bottom slots and then pushing in the pin Adjust the back guide by pulling up on the pin placing the guide into the corresponding top and bottom slots and then pushing in the pin Adjust the left guide by pulling up on the pin and placing the guide into the corresponding top and bottom slots Store the left guide when using 11 x 17 in paper EN EN 5 Load up to 2000 sheets of paper into the tray do not allow paper to extend above the paperfill mark on the sides Note For single sided printing on Letter or A4 paper place paper into Tray 4 with the side to be printed down Letterhead should be oriented to the rear of the tray Load 3 hole paper with holes on your right For two sided printing place paper with the front side odd numbered up The back side even numbered is printed first and the front side is printed second Letterhead should be oriented to the rear of the tray Load 3 hole paper with holes on your left For single sided printing on 11 x 17 in Legal A3 or JIS B4 place paper into the tray with the side to be printed down For two sided printing place paper with the front side odd numbered up The back side even numbered is printed first and the front side is printed second 6 Press down on all four corners of the paper stack to ensure the paper rests flat in the tray without bending the paper 7 Close Tray 4 8 Ensure that the paper size tab is set correctly
27. with Stapler Turn off the printer and remove the Left Output Bin Refer to A in Figure 7 9 and clear paper from the jammed area by carefully pulling it out away from the printer Pull the mailbox away from the printer and check the area illustrated in B Carefully remove all scraps Also check the fuser area illustrated 1n C After removing a sheet of paper you may need to check other areas to ensure that all paper has been removed Whenever a sheet of jammed paper becomes badly shredded it is a good idea to carefully piece all parts together to be sure you have not overlooked some small part All portions of a jammed piece of paper must be removed or you may run into repeated jams Mailbox with Stapler A Mailbox output area B Mailbox input area C Fuser area jam 7 32 Maintenance and Troubleshooting EN Clearing the optional 2000 Sheet Input Tray Tray 4 1 Slide open Tray 4 2 Remove damaged or jammed paper from area A by pulling it in the direction shown by the arrow in Figure 7 10 3 Be sure to clear any torn pieces of paper 4 Check the vertical transfer door and other areas for additional damaged or jammed paper refer to area B in Figure 7 10 5 Close the tray and vertical transfer door Figure 7 10 2000 Sheet Input Tray Tray 4 A Tray 4 jammed paper B Vertical t
28. 0 1 1906 Belgium French 0800 1 7043 Germany 0130 8100 61 France 05 90 5900 Spain 900 993123 Italy 1678 59020 Switzerland German 155 1527 Switzerland French 155 1526 Austria 0660 8128 Finland 9800 13134 Norway 800 11319 Denmark 800 10453 Sweden 020 795743 Taiwan 02 791 5589 China 86 10 505 5280 Japan 81 3 3335 8622 English outside of U K 31 20 681 5729 EN HP Customer Services and Sales E 3 Sales and Services Worldwide Hewlett Packard Sales and Service Offices Before calling an HP Sales and Service office be sure to contact the appropriate Customer Support Center number listed in the previous table Australia New Zealand Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia Telephone Australia 61 3 272 2895 New Zealand 09 356 6640 Customer Support Center 03 9272 8000 HP First Fax 61 3 272 2627 Belgium Hewlett Packard Belgium SA NV Boulevard de la Woluwe 100 Woluwedal B 1200 Brussels Belgium Telephone 32 2 761 31 11 Customer Support Center French 31 20 681 8260 Dutch 31 20 681 6473 HP First Fax French 0800 17043 Dutch 0800 1 1906 Canada Hewlett Packard Canada Ltd 17500 Trans Canada Highway Kirkland Quebec H9J 2X8 Canada Telephone 1 514 697 4232 Hewlett Packard Canada Ltd 5150 Spectrum Way Mississauga Ontario L4W 5G1 Canada Telephone 1 905 206 4725 E 4 HP Customer Services and Sales Argentina Hewlett Packard Argentina
29. 05 905900 Greece Hewlett Packard Hellas 62 Kifissias Avenue GR Maroussi Athens 15125 Greece Telephone 30 1 689 64 11 EN Czech Republic Hewlett Packard S R O Novodvorska 82 14200 Praha 414 Czech Republic Telephone 42 2 471 73 21 European Headquarters Hewlett Packard S A Route du Nant d Avril 150 CH 1227 Meyrin 2 Geneva Switzerland Telephone 41 22 780 81 11 Finland Hewlett Packard Oy Piispankalliontie 17 P O Box 68 FIN 02207 Espoo Finland Telephone 358 0 887 21 Customer Support Center 31 20 681 1214 HP First Fax 9800 13134 Germany Hewlett Packard GmbH Herrenberger Strasse 130 71034 B blingen Germany Telephone 49 7031 14 0 Customer Support Center 31 20 681 7174 HP First Fax 0130 810061 Hungary Hewlett Packard amp Magyarors g Kft Erzsebet kiralyne utja 1 c H 1146 Budapest Hungary Telephone 36 1 2524505 HP Customer Services and Sales E 5 Worldwide Hewlett Packard Sales and Service Offices continued Italy Hewlett Packard Italiana S p A Via Giuseppe di Vittorio 9 l 20063 Cernusco sul Naviglio Milano Italy Telephone 39 2 92 121 Customer Support Center 31 20 581 3318 HP First Fax 1678 59020 Korea Hewlett Packard Korea Ltd 25 12 Yoido dong Youngdeungpo gu Seoul 150 010 Korea Yoido P O Box 595 Telephone 82 2 769 0114 Customer Support Center 82 2 3270 0700 HP First Fax 82 2 769 0543 Mexico D F
30. 0H and then send the job again to print a Pose error page If an error page prints refer to the next table entry A PostScript error page prints If this does not correct the problem try turning Resource Saving and I O Buffering OFF or installing more memory See Chapters 2 or 4 for more information about PostScript printing A PostScript error page Make sure the print job is a PostScript job Check to see whether prints your software expected you to send a setup or PostScript header file to the printer Check the printer setup in your software application to ensure that the printer is selected Check cable connections to ensure that they are secure Reduce the complexity of the graphic Add available memory by turning on Resource Saving 7 22 Maintenance and Troubleshooting EN Paper Jams If one of these messages appears in the display panel look for jammed paper in the locations indicated in Figure 7 1 x the number for a specific jam n the number of pages jammed in the printer EN Maintenance and Troubleshooting 7 23 Figure 7 1 shows the possible locations for most paper jams Figure 7 1 Y SN SS SS NS Paper Path Jam Locations 1 Toner cartridge area 7 Tray 2 and Tray 3 2 Tray 1 pick up roller and feed area 8 Fusing Assembly Area 3 Right door 9 Left Door 4 Vertical transfer door 10 Optional Multi Bin Mailbox 5 Optional 2000
31. 1 MX 5S1 NX shall not apply to defects resulting from Improper or inadequate maintenance by customer Customer supplied software or interfacing Unauthorized modification or misuse Operation outside of the environmental specifications for the product Operation of non supported printing media Duty cycle abuse see note on page D 3 Operating the printer from a mechanical switch box without a designated surge protector e Improper site preparation and maintenance Failure to perform key operator maintenance every 350 000 pages Use of non HP toner cartridges see the note following memory boards or interface boards D 2 Warranty and Software License EN Note Caution Caution EN The use of a non HP or refilled toner cartridge alone does not affect either your warranty or any maintenance contract you may have purchased However if an HP LaserJet printer failure or damage is found to be attributable directly to the use of a non HP toner cartridge HP will not repair the printer free of charge In this case standard time and materials charges will be applied to service your printer for that particular failure or damage Operation of the printer beyond the limit of its duty cycle printing greater than the equivalent of 100 000 single sided pages per month shall be deemed printer abuse and all repairs thereafter will be billed on a time and materials basis If you are using a mechanical switch box ensure that i
32. 2 1 Scanner startup failure 52 1 Scanner rotation failure An error occurred during configuration and validation of SIMM memory X Hardware Type 0 ROM 1 RAM Y Hardware Device 0 Internal Memory 1 SIMM Slot 1 2 SIMM Slot 2 3 SIMM Slot 3 4 SIMM Slot 4 ZZ Error Number Unsupported memory Unrecognized memory Unsupported memory size Failed RAM test Exceeded maximum RAM size Exceeded maximum ROM size Invalid SIMM speed SIMM reporting information incorrectly 8 SIMM RAM parity error 9 Not used 10 SIMM address conflict 11 ROM out of bounds 12 Could not make temporary mapping There is a Duplex Unit guide malfunction Turn the printer OFF then ON again Make sure your SIMM board is installed correctly see Appendix C Memory and Personality SIMM Installation Replace the SIMM that caused the error CES E will allow you to continue but the SIMM that caused the error will not be configured If the SIMM device has more than one bank of memory the good banks will be configured Remove and re install the Duplexer Unit Remove any jammed paper from the Duplexer Unit Continued on the next page Maintenance and Troubleshooting 7 43 Printer Messages continued If the following errors persist call your HP authorized service provider Message Description Printer command error commands cannot be exchanged between the print engine and its formatter board An invali
33. 27 A3 100 Commercial B5 45 JIS B5 101 Maximum 46 JIS B4 Ec amp 40 0 portrait 2 reverse portrait 1 landscape 3 reverse landscape Ec amp k H Sets horizontal motion index 1 120 in 21 mm increments compresses print horizontally Continued on the next page B 4 PCL Printer Commands Escape Sequences EN Table B 3 Frequently Used PCL Printer Commands continued Used PCL Printer Commands continued Printer Command it Refers To Ec amp PHC Sets vertical motion index 1 48 in 53 mm increments compresses print vertically Sets of vertical position rows Sets current vertical print position to specified row number Sets of vertical position dots Sets current vertical print position to specified dot number Sets of vertical position Sets current vertical print position to specified decipoint number decipoints Sets of horizontal position rows Sets current horizontal print position to specified row number Ec EN spe Sets of horizontal position dots Sets current horizontal print position to specified dot number Sets of horizontal position Sets current horizontal print position to specified decipoint number decipoints EN PCL Printer Commands Escape Sequences B 5 B 6 PCL Printer Commands Escape Sequences EN Memory and Personality SIMM Installation Note Table C 1 Note EN Your HP LaserJet 581 581 MX 5Si NX has four si
34. 51 family of printers Printer Software 3 5 Software Components In addition to drivers the Printing System includes the software components listed below For End Users e HP Font Smart e HP Toolbox e DocWise e HP JetPrint For Network Administrators e HP JetAdmin e HP Print Server NLM e Macintosh Utilities HP LaserJet Utility e Bitmapped Screen Fonts e HP Symbol Set utility for DOS Install the software by following the procedures listed on the disk labels or on the insert in the CD ROM package Software application notes are available by calling HP First See the Calling for Help section of Chapter 7 for the HP First phone number The software components listed above are described in the following sections End User Software HP Font Smart The HP Font Smart utility is a font management tool It allows you to display on your computer screen the 45 fonts included in your printer This approximation of screen display to printed result is known as WYSIWYG an acronym for what you see is what you get The printer s fonts are automatically loaded and configured when you install the Printing System Samples of all the fonts available to you are located in Chapter 1 HP Font Smart is not needed on Macintosh systems 3 6 Printer Software EN HP JetPrint HP JetPrint is printer management software available only to Windows 3 1x clients running under Novell NetWare It allows users to view select and
35. Amd 1 93 Amd 2 93 IEC 950 1991 Amd 1 92 Amd 2 93 EN60825 1991 IEC 825 84 Amd 1 90 CLASS 1 EMC CISPR 22 1993 EN 55022 1994 class B CISPR 22 1993 EN 55022 1994 class A EN 50082 1 1992 IEC 801 2 1991 prEN55024 2 1992 3 kV CD 8 kV AD IEC 801 3 1984 prEN55024 3 1991 3 V m IEC 801 4 1988 prEN55024 4 1992 0 5kV Signal Lines 1kV Power Lines Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly The product was tested in a typical configuration with Hewlett Packard Personal Computer and Test Systems This printer contains Local Area Network LAN options When the interface cable is attached to either of the IEEE 802 3 connectors the printer meets the requirements of EN55022 Class A Office of Quality Manager Boise Idaho USA August 1 1995 European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department ZQ Standards Europe Herrenberger Strae 130 D 7030 B blingen FAX 49 7031 14 3143 A 8 Specifications EN PCL Printer Commands Escape Sequences Note EN Most software applications do not require you to enter printer commands See your computer and software documentation to find the method to use for entering printer commands PCL printer commands tell the printer which tasks to perform or which fonts to use This appendix
36. B4 optional No envelopes transparencies or labels Stapler Bin up to 350 sheets Paper Letter ISOA4 ONLY optional Memory Management The 5S1 is equipped with 4 MByte RAM and can be expanded to 132 MBytes maximum To allow for expansion the printer has 4 slots for Single Inline Memory Modules which accept 2 4 8 16 or 32 megabytes of RAM each The 581 MX ships with an 8 MByte SIMM installed for a total of 12 MBytes Memory Enhancement Technology MEt automatically compresses page data to provide the most efficient use of the printer s RAM For more information on memory management see Chapter 2 Memory and Memory Management Printing System Included with your HP LaserJet 581 581 MX 5S1 NX Printer is a CD containing the HP LaserJet 581 581 MX 3581 NX 5S1 Mopier Printing System hereafter called the Printing System On the Printing System CD are software components and drivers that benefit end users and network administrators by providing full feature support and management capabilities for your printer The Printing System includes software designed for end users operating in the following environments Microsoft Windows 3 1x Microsoft Windows 95 Microsoft Windows NT 3 51 and 4 0 IBM OS 2 version 2 0 or greater Apple Macintosh System 7 or greater It also includes software for network administrators using the following network operating systems EN About Your Printer 1 5 Novell NetWare 3 x or 4 x Micro
37. BNP3618 B0 125 Sheets 250 Sheets 250 Sheets 250 Sheets 250 Sheets 250 Sheets Face Face Face Face Face Face Up Down Down Down Down N N N N N N Down l 2 3 4 5 6 3 11 16 20 400 Sheets Face Down HP MIO 2 Not Installed EN Key to Figure 4 4a 1 Printer Information lists printer specific statistics Serial Number shows the serial number of the print engine Formatter Number shows the serial number of the formatter board Firmware Datecode is an eight digit date YYYYMMDD of the internal code Processor Revision shows the revision number of the firmware processor Page Count shows the number of pages printed Pages Since Last Power Cycle shows the number of pages printed since the last time the printer was turned off Pages Since Last Maintenance shows the number of pages printed since the time a maintenance kit was installed Installed Personalities and Options lists printer languages and all accessories that are installed Error Log shows the number of errors currently in the error log and the last three errors that occurred Memory shows the total amount of installed memory and indicates the amount of available memory for PCL applications such as font downloading software Information about the current l O Buffering and Resource Saving configuration appears here If the printer does not have enough memory installed to enable these two features the
38. DL 4 3 x 8 7 in 109 x 220 mm Envelope Monarch and 3 9 x 7 5 in Should not exceed 24 Ib Up to 10 at one time 99 x 191 mm Bond 75 g m EN Print Tasks 5 3 Tray2 Dimensions weight Capacity Paper Letter 8 5Xx 11 in Single sided 16 to 5 500 sheets of 20 lb 216 x 279 mm 28 Ib 60 to 105 g m Bond 75 g m paper Paper ISO A4 8 3 x 11 7 in 210 x 297 mm Paper Legal 8 5 x 14 in 216 x 356 mm Paper JIS B4 10 12 x 14 33 in 257 x 364 mm Tray 3 and optional Weight Capacity Tray 4 Paper Letter 8 5x11in Single sided 16 to T For Tray 3 500 sheets 216 x 279 mm 28 lb 60 to 105 g m of 20 Ib Bond 75 g m Paper ISO A4 8 3 x 11 7 in paper UN For optional Tray 4 Paper Legal 8 5x 14 in 2000 sheets of 20 Ib 216 x 356 mm Bond 75 g m paper Paper JIS B4 10 12 x 14 33 in 257 x 364 mm Paper ISO A3 11 7 x 16 5 in 297 x 420 mm Paper 11 x 17 in 11x 17 in 279 x 432 mm Optional Weight Capacity Stapler Unit Paper Letter 8 5 x 11 in Single sided 16 to 3 20 sheets of 20 Ib Bond 216 x 279 mm 28 Ib 60 to 105 g m 75 g m paper per No transparencies or stapled document up to labels 400 sheets Paper ISO A4 8 3x 11 7 in 210 x 297 mm Optional Weight Capacity Mailbox Bins Face Up Bin Left Up to 8 5 x 11 in Single sided 16 to i 500 sheets of 20 Ib Output Tray 216 x 279 mm 28 Ib 60 to 105 g m Bond 75 g m paper All media types Face Down Bins Up
39. E E 7 1 Cleaning the Printer 2 2 2 000 7 2 Toner Cadie s xx o9 9X eee OG Rx ROEGUEGGPGEOEOE eS 7 3 Extending Toner Cartridge Life 7 3 Storing and Installing the Toner Cartridge 7 3 HP Policy on Use of Non HP Toner Cartridges 7 3 Redistributing Toner in the Cartridge 7 4 Clearing the TONER LOW Message 7 5 Optional Stapler s s exists UR GR OR E E E cw A 7 6 Loading Staples lll ll nn 7 6 Clearing Staple Jams 7 7 Troubleshooting Checklist 0 4 7 8 Printer Response Problems 7 8 Software Computer and Printer Interface Problems 7 10 Problems with Accessories lll 7 16 Paper dalla se ponei r heheh ee eee a EERE GS S o a 7 23 Repeated Paper Jams lr 7 35 Printer Messages aoaaa aaa n 7 36 Calling for Help 9 o om m nux EEG 7 48 A Specifications Location Requirements llle A 1 Printer Specifications 2000022 ee A 3 Regulatory Statements 0000002 Gs A 4 PCC Regulations wapa cwm Sp ees ea x 5 X x A 4 Canadian DOC Regulations A 4 VCCI Statement Japan A 5 Safety Information e A 6 Pi AENA TEE A 6 Material Safety Data Sheet MSDS A 6 Laser Statement for Finland A 7 TABLE OF CONTENTS 3 B PCL Printer Commands
40. E HP Roman 8 Windows 3 1 Latin 1 IBM Layout PC 8 code page 437 Default Windows 3 1 Latin 2 commonly used in Eastern Eur Set EAT 12U IBM Layout for Europe PC 850 code page 850 ST Windows 3 1 Latin 5 commonly used in Turkey Point size or pitch is another variable In the following example 12U has been filled in for the PC 850 symbol set and 12 for the point size This printer command selects a 12 point Univers Medium font Ec 12UEc s1p12v80s0b4148T Frequently used PCL printer commands are shown in Table B 3 EN PCL Printer Commands Escape Sequences B 3 Table B 3 Frequently Used PCL Printer Commands Printer Command it Refers To C Ec L F F F R EcE Resets the Printer Ec amp LOH Ejects page Ec amp 4X Indicates number of copies 1 to 32 767 Ec amp L G Selects paper destination 0 Automatic selection 5 Multi Bin Mailbox 3 1 Top Output Bin face down 6 Multi Bin Mailbox 4 2 Left Output Bin face up 7 Multi Bin Mailbox 5 3 Multi Bin Mailbox 1 8 Stapler Bin 4 Multi Bin Mailbox 2 Selects paper source 0 prints ejects current page 5 2000 Sheet 1 Tray 2 Input Tray Tray 4 2 Manual Feed paper 6 Envelope Feeder 3 Manual Feed envelope 7 Auto Select 4 Tray 3 8 Tray 1 ECR PHA Sets paper size or envelope size 1 Executive 72 JPOSTD 2 Letter 80 Monarch 3 Legal 81 Commercial 10 6211 in x17 in 90 DL 26 A4 91 International C5
41. E coco vcr mo PostScript is a trademark of Adobe Systemsincorporated which may be registered in certain jurisdictions Helvetica Palatino and Timesare registered trademarks of Linotype Hell AG and or it subsidiaries ITC Avant Garde Gothic ITC Bookman ITC Zapf Chancery and ITC Zapi Dingbats are registered trademarks of International Typeface Corporation EN HEWLETT i LA PACKARD Las tte CL SI Directory pisk Disk Model ST9420AG Disk Serial Number 005V032510 Disk Capacity 420872192 bytes Disk Free Space 420226560 bytes Disk Writes ALLOWED 0 File Size Directory File Name Directory 0 0 filel 30 PCLMacrol Directory 0 Nempty dir Directory 0 PostScript Directory 0 PJL Directory O files 10 file01 file02 file03 file04 file05 file06 file07 file08 file09 filel0 filell filel2 filel3 filel4 filel5 filel6 filel7 filel8 filel9 Figure 4 8 Disk Directory Page Key to Figure 4 8 1 Disk Information indicates the disk model number serial number capacity available free space and write protection status 2 File Size lists the size of each file under the Directory File Name column If a directory is listed on the line then Directory appears in this column and its path is listed in the Directory File Name column 3 Directory File Name lists the name of the file Files in a sub directory are listed right after the directory line The files are not necessarily listed in alphabetic order
42. ER LOW message 7 5 extending toner life 6 3 redistributing in cartridge 7 4 reducing using EconoMode 6 9 saving 1 6 toner cartridge 7 3 installation 7 3 maintenance 7 3 non HP use 7 3 temperature 6 5 TONER LOW message 7 4 7 5 top cover location 1 11 transparencies media use guidelines 5 6 specifications 5 3 tray locking 4 9 5 21 Tray Menu 4 8 4 INDEX troubleshooting 7 1 2000 Sheet Input Tray 7 17 cancel a job 5 35 check list 7 8 7 10 7 12 7 14 7 16 cleaning tasks 7 1 faster printing 7 12 formatting 7 14 manual feed 7 16 messages 7 33 7 40 networks 7 11 PostScript 7 22 print quality 6 6 6 8 Printer Hard Disk 7 19 SIMM boards 7 20 SIMM error messages 7 21 SIMM validation error messages 7 21 two sided printing 5 33 typefaces PCL selection B 3 selection B 3 V VCCI statement A 5 ventilation A 1 vertical transfer door 7 24 voltage A 3 voltage conformity A 8 W warranty D 2 exclusions D 2 limitations D 3 limited D 2 printing use limitations D 3 repacking guidelines D 4 service after D 3 service during D 3 weight printer A 3 Windows drivers definition 3 3 Print Manager 5 35 Word Microsoft B 2 WordPerfect B 2 EN
43. Escape Sequences PCL Printer Command Syntax B 1 Escape Charactef uuu o Rok we rara B 2 DELUPOMINCS uie a TER So a A A d ak B 3 PCL Pont SeleeHOl zx see eee ha EA B 3 C Memory and Personality SIMM Installation Installing a SIMM Board llle C 2 Testing a SIMM Board C 4 Verifying a Memory SIMM C 4 Verifying a PostScript SIMM C 5 D Warranty and Software License HP Maintenance Agreements lr D 1 On Site Service Agreements D 1 Warranty ooa D 2 One Year On Site Limited Warranty D 2 EXCIUSIONS saa aeaaeai ae m a RR RE SG Wa D 2 Warranty Limitations o lll 0004 D 3 Service During the Warranty Period D 3 Service After the Warranty Period D 3 Repacking Guidelines 004 D 4 HP Software Product License D 5 E HP Customer Services and Sales HP Support Sales and Service Information E 1 Customer Support e E 1 Sales and Services e o E 4 INDEX TABLE OF CONTENTS 4 EN About Your Printer Introduction This chapter introduces the features of the HP LaserJet 581 581 MX and 5S1 NX printers Table 1 1 lists the printer s standard features Table 1 1 Standard Printer Features Feature peseription Speed Performance e 24 pages per minute e 40 Megahertz AMD proc
44. HEWLETT PACKARD English HP LaserJet 581 581 MX 5S1 NX Printer User s Guide HP LaserJet 581 581 MX 5S1 NX Printer User s Guide O Copyright Hewlett Packard Company 1996 All Rights Reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Publication number C3166 90952 First edition December 1996 Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 Warranty The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Trademark Credits Adobe PostScript and PostScript II are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions Arial Times New Roman and Monotype are registered trademarks of the Monotype Corporation Bi Tronics PCL5 and REt are trademarks of Hewlett Packard Company Helvetica and Univers are trademarks of Linotype AG and or its subsidiaries in the U S and other countries Macintosh computer is a product of Apple C
45. If any of the following marks appear repeatedly on the printed side of the page replace the toner cartridge e If arepetitive mark occurs every 3 3 4 inches 94 mm in the direction the paper passes through the printer the toner cartridge drum is damaged e If arepetitive mark occurs every 2 inches 51 mm in the direction the paper passes through the printer the developer roller is damaged e f black lines occur every 1 1 2 inches 38 mm on the back of the page the charger roller is damaged If defects occur every 2 3 8 inches 61 mm on the back of the page the transfer roller has toner on it This problem will likely correct itself after a few pages Print Quality 6 7 AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 6 8 Print Quality Improperly Formed Characters If characters are improperly formed producing hollow characters your paper stock may be too slick Make sure that the EconoMode setting is set to OFF Try a different paper If characters are improperly formed producing a wavy effect the laser scanner needs service Call your authorized HP dealer or HP service representative Line at Edge of Paper If a line appears on the top of the paper toward the end of the toner cartridge life usually on the right side and running the direction that the paper travels through the printer the drum in your toner cartridge 1s wearing out The line will grow wider with cross hatching Replace the toner cartridge Shak
46. If the error message appears again switch your printer OFF and verify that the SIMM board is installed correctly then switch your printer ON 3 If the error message appears again switch your printer OFF and remove the SIMM board s then switch your printer back ON 4 If the error message appears again the problem is in on board memory If the error message does not appear the problem is in SIMM memory Call your HP service representative 7 20 Maintenance and Troubleshooting EN SIMM Validation Error Messages Validation error messages appear when a SIMM fails to be initialized when the P is turned on This error is in the format Sea Fae EE Table 7 1 lists these errors Table 7 1 Validation Error Messages X Hardware Type Y Hardware Device ZZ Error Number Internal Memory Unsupported memory SIMM Slot 1 Unrecognized memory SIMM Slot 2 Unsupported memory size SIMM Slot 3 Failed RAM test SIMM Slot 4 Exceeded maximum RAM size Exceeded maximum ROM size Invalid SIMM speed SIMM reporting information incorrectly SIMM RAM parity error n a SIMM address conflict ROM out of bounds Could not make temporary mapping 0 1 2 3 4 5 6 T 8 9 Although these errors can be ignored the SIMM that caused the error will not be configured If the SIMM causing the error is a RAM SIMM the printer will continue to function with less RAM If the SIMM is a ROM containing a printer pe
47. JetAdmin is included on the Printing System CD for the following operating environments e Novell NetWare 3 x 4 x from a Windows 3 1x or Windows 95 client e Windows NT 3 51 4 0 from a Windows 3 51 or 4 0 client e IBM LAN Server 3 0 or greater with clients running OS 2 version 3 Or greater Printer Software 3 7 Printer management software is available for the following systems through your Hewlett Packard distributor or through electronic BBS channels e UNIX HP UX 9 x 10 x Sun OS 4 1 3 4 1 4 or Solaris 2 2 2 3 2 4 2 5 e Microsoft LAN Manager To learn more about HP JetAdmin for the HP LaserJet 581 family of printers see the HP JetDirect Print Server Software Installation Guide HP Print Server NLM The Printing System includes Hewlett Packard s print server network loadable module NLM which runs on NetWare 3 x and 4 x file servers It allows a network administrator to manage and control a peripheral attached to a parallel port on a NetWare file server HP s Print Server NLM JETPS NLM can be used as a replacement for Novell s PSERVER NLM It services print queues on one or more file servers and provides the same NetWare printing functionality as HP s JetDirect products To run the Print Server NLM HP JetAdmin must also be installed Note If the HP JetDirect Print Server a hardware solution 1s available use that in preference to the HP Print Server NLM a software solution This provides the same services and f
48. L JOBS appears on the display To cancel the job press ETE The message CANCELING job is cleared from the SWEET E appears This message remains until the To skip canceling the job press the 12 HA LETY or LEN key Print Tasks 5 35 5 36 Print Tasks EN Print Quality Note EN Introduction The HP LaserJet 581 581 MX 5S1 NX prints at true 600 dots per inch dpi with Resolution Enhancement technology REt and MicroFine toner REt adjusts the size and placement of each dot to smooth angles and curves Combined with MicroFine toner this sharpens the appearance of text and graphics The printer also offers 300 dpi printing with REt to give you a wider range of printing alternatives This chapter tells you how to Choose print resolution Fine tune print quality by adjusting the print density Improve print quality Use EconoMode to print drafts and save toner To find the current printer settings use the printer control panel to print a configuration page This procedure 1s described in Test Menu in Chapter 4 Printer Control Panel Print Quality 6 1 Print Resolution You can select 300 or 600 dpi resolution for your printed page however 600 dpi the default setting provides better print quality If available you can select resolution through your software application otherwise you can use the control panel Changing the Print Resolution Setting from the Control Panel 1 Press TESTS repe
49. LLVANDIANOD JALLAI OLAY NO LldIN2SlSOd qua WuOd SZIS T AVNI OLNY a30 H5Vd NOILVN OI4NOO OL 104755 55s5ud GRINISdSWd 2ALITVNOSHHd AJO UHAIS Z Dd OP THONVO HdAL T AVAL ONAN NOTIYAN IANOD ST Anan ISEL O onan doxiNOD aor NAL TEKAT O EN PCL Menu Map Page 4 14 Printer Control Panel Figure 4 4b Key to Figure 4 4b a gt o m Tray Menu lists the current media types settings for each tray and the media size for Tray 1 Job Control Menu shows the srcei Job and Form Feed items Test Menu lists the different available printer tests PCL Menu lists the PCL font settings used by your printer Configuration Menu lists the current settings for the configuration items Print Quality Menu lists the current settings for the different print quality items PostScript Menu lists the current settings for the two PostScript menu items IO Menu lists the current settings for the Parallel IO Speed and the IO Timeout HP MIO Menw s list the current settings for the HP MIO s Printer Control Panel 4 15 Figure 4 5 Y HEWLETT PACKARD Laser DY PostScript Configuration Page Settings Printer Name Product Name PostScript Version Copies Resolution Resolution Enhancement Halftone Type Economode Wait Time out Print Errors Jam Recovery Manual Feed Tray 1 Tray 2 Tray 3 Envelope Feeder M Jupiter HP LaserJet 581 MX 2014 103 1 600 dpi On 9 Enhanc
50. N again Ensure that the cable from the Tray 4 base is plugged into the printer If not turn the power OFF and plug the cable into the printer then switch the printer ON again If the printer still does not recognize Tray 4 contact your dealer or authorized HP service provider Refer also to Tray 2 and Tray 3 earlier in this section The problems listed may occur in Tray 4 also EN Maintenance and Troubleshooting 7 17 Optional Multi Bin Mailbox or Mailbox with Stapler The job wasn t Jobs sent to the stapler may not be stapled for one or more of the stapled following reasons The wrong size or type of media was used for the job More than 20 pages were sent to the stapler exceeding its capacity The stapler may have an obstruction bent or broken staples in the stapling bed If a staple jam was recently cleared up to 12 following jobs may not be stapled The job may have been sent to a bin other than the stapler bin The wrong size or type of media was used for the job One page jobs will not be stapled Check the interface cable between the multi bin mailbox and the stapler unit General repeated Check to see that the job to be stapled is less than 2 mm thick le j lems Staple Jan Pigalle Stapler may have some trapped staple wires that are obstructing the magazine Remove loose staples and paper dust from the inside of the stapler Printer does not Ensure that t
51. PHC 3 Third device attached to the PHC 4 Fourth device attached to the PHC 5 Fifth device attached to the PHC The printer identified a Turn the printer OFF then ON miscellaneous interface hardware again error There is a checksum error in the Check all menu settings reset printer s nonvolatile memory if necessary Press 552 NVRAM Some or all of the menu to continue If you switch the items have been reset to the printer OFF and then ON you factory default values may lose settings to check settings print a configuration page The printers nonvolatile memory Press BSFA to continue NVRAM is full The system will automatically perform a cold reset and display RESTORING FACTORY SETTINGS The system will complete initialization and return to the online condition Continued on the next page 7 46 Maintenance and Troubleshooting EN Printer Messages continued If the following errors persist call your HP authorized service provider Description Recommended Action A firmware SIMM problem was Switch the printer OFF and identified incompatibility between then back ON SIMM hardware BIOS An internal controller error Switch the printer OFF and occurred xxxx indicates the error then back ON If the error type appears again turn power OFF and remove any non HP SIMM memory boards from the printer Then switch the printer back ON If the error appears again record the numbers following
52. SO B5 2000 Sheet Input C3765A Adjustable for Letter Legal 11x17 ISO A4 Tray ISO A3 JIS B4 Multi Bin Mailbox C3764A Features eight bins holding up to 250 sheets each Mailbox with Stapler C3774A Features five bins holding up to 250 sheets each and a stapler HP parallel printer cable 2 meter HP parallel printer cable 3 meter Modular I O and Network Cards Printer Hard Disk 110V Maintenance Kit 220V Maintenance Kit EN C2950A HP recommended IEEE 1284 Cable with A and B connectors C2951A HP recommended IEEE 1284 Cable with A and B connectors J2550A HP JetDirect Multi protocol Network Card with Ethernet IEEE802 3 10Base T J2555A HP JetDirect Multi protocol Network Card with Token Ring DB9 and RJ45 C2965A 420 MByte Hard Disk Drive for PCL and PostScript C3971A Maintenance kit that contains replacement rollers and fuser for 110V printers and mopiers May be purchased through an HP authorized dealer C3972A Maintenance kit that contains replacement rollers and fuser for 220V printers and mopiers May be purchased through an HP authorized dealer About Your Printer 1 15 1 16 About Your Printer EN Memory and Memory Management Introduction The HP LaserJet 551 5581 NX printer comes with 4 MBytes of internal memory and 4 SIMM slots to allow for memory expansion The 581 MX features a pre installed 8 MByte single inline memory module SIMM for a total of 12 MBytes Memory is added in incr
53. Sheet Input Tray Tray 4 11 Optional Mailbox with Stapler 6 Front door 7 24 Maintenance and Troubleshooting EN Note EN Open and close all printer covers to clear the paper jam message After removing a sheet of paper you may need to check other areas to ensure that all paper has been removed Whenever a sheet of jammed paper becomes badly shredded it is a good idea to carefully piece all parts together to be sure you haven t overlooked some small part All portions of a jammed piece of paper must be removed or you may run into repeated jams If after you clear a paper jam by following the procedures on the next few pages the printer still jams there are a few things you can do Use the JAH EECOUERZON menu item under the PostS cript Menu The printer will deni to necem recover from paper jams Execute a formfeed from the computer or the printer control panel a menu item under the Job Control Menu A formfeed may flush any paper or envelopes left in the printer Check to make sure you have located and removed all scraps of paper from inside the printer Use the Error Log Page and Error Codes to aid you in isolating where the errors are occurring See Chapter 4 Error Log Page and the Printer Messages table at the end of this chapter Ensure the area under the registration in not jammed Remove the toner cartridge and lift the two green tabs located below the toner cartridge area Also refer to Repeated Paper J
54. a Bold Helvetica Bold Oblique Helvetica Oblique Helvetica Narrow Helvetica Narrow Bold Helvetica Narrow Bold Oblique Helvetica Narrow Oblique New Century Schoolbook Bold New Century Schoolbook Bold Italic New Century Schoolbook Italic New Century Schoolbook Roman Palatino Palatino Bold Palatino Bold Italic Palatino Italic Times Bold Times Bold Italic Times Italic Times Roman Symbol ITC Zapf Chancery Medium Italic ITC Zapf Dingbats PostScript Font List 4 20 Printer Control Panel ABCDEabcde012345 ABCDEabcde0123450 ABCDEabcde012345 ABCDEabcde012345 954 ABCDEabcde0123495 908 1 ABCDEabcde012345 ABCDEabcde012345 ABCDEabcde01 23495 961 ABCDEabcde012345 4 ABCDEabcde012345 9 41 ABCDEabcde012345 481 ABCDEabcde012345 4 ABCDEabcde012345 ABCDEabcde012345 ABCDEabcde012345 4 ABCDEabcde012345 ABCDEabcde012345 ABCDEabcde012345 i ABCDEabede012345 ABCDEabcde012345 ABCDEabecde012345 ABCDEabcde012345 2 ABCDEabcde0 12345 ABCDEabcde012345 ABCDEabcde012345 ABCDEabcde012345 ABCDEabcde012345I 96542 ABCDEabcde012345 9531 ABCDEabcde012345 95 11 ABCDEabcde012345 908 ABCDEabcde012345 968 2 ABCDEabcde012345 90312 ABXAEaBy5e012345 V ABCDEabcde012345 9612 rr GOER
55. aler See Appendix E for a list of HP sales and service offices There is a charge for some documents Documentation Available for the HP LaserJet 5Si 5Si MX 5Si NX Printers The PCL PJL Technical Reference Package contains the following 5010 3997 documents e PCL 5 Printer Language Technical Heference Manual Explains the PCL 5 printer language for experienced users and programmers e Printer Job Language Technical Reference Manual Explains HP s Printer Job Language PJL for experienced users and programmers e PCL PJL Technical Quick Reference Guide e PCL Comparison Guide Describes the different implementation of commands and extensions across the printer family supporting PJL and PCL 5 HP LaserJet Printer Family Paper Specification Guide 5010 6394 HP JetDirect Print Server Software Installation Guide 5963 6599 The following related documents provide further information about the PostScript printer language e The PostScript Language Reference Manual Adobe e PostScript Language Supplements Adobe Also check the README files that come with the software 1V TABLE OF CONTENTS Conventions 2 4 24 2 5 Supplementary Documents lr About Your Printer IMTOUCION E asa Standard Features of the HP LaserJet 581 5351 MX 5S1i NX Printer Paper Handling Memory Management Printing System sicario Ll put Outp l is
56. also empty or not installed the printer prints from Tray 2 and then from Tray 3 5 8 Print Tasks EN EN Loading Media Into Tray 1 Multi purpose CAUTION To avoid a paper jam never add or remove media from Tray 1 while the printer is printing To avoid damaging the printer print labels and transparencies only from Tray 1 Send them to the Left Output Bin and do not print them two sided When printing multiple transparencies promptly remove each print as soon as it emerges from the printer so the sheets do not stick together 1 Open Tray 1 2 Pull out the tray extension if needed for the paper size you are printing 3 Slide the paper width guides to the appropriate size marked on the tray Continued on the next page Print Tasks 5 9 5 10 Print Tasks 4 Place paper into the tray without stacking it above the paperfill mark Less than 100 sheets of paper may not lay flat Note For single sided printing place paper into the tray with side to be printed up Load 3 hole paper with the holes toward the front of the printer For two sided printing place paper with the front side down and load 3 hole paper with the holes toward the back of the printer 5 Paper loading differs by size a Load Letter and ISO A4 with the longer edge of the page leading into the printer b Load envelopes postcards Executive Legal 11 x 17 in ISO A3 JIS B5 or JIS B4 with the short edge of the page
57. ame media size and type as loaded in Tray 2 or 3 Ensure that the tray is adjusted correctly for the paper size you are using See Chapters 4 and 5 for more information Check the Tray Menu for correct type of paper available Load the requested media size The printer has a job in the buffer and is waiting to print on the correct media size Set the media type See Chapter 4 7 16 Maintenance and Troubleshooting EN Optional 2000 Sheet Input Tray Tray 4 Media size adjustment and installation Paper jams and paper feeding problems Cannot access Tray 4 Printer does not recognize Tray 4 See Paper Jams later in this chapter Ensure that the paper weight is within recommended range See Chapter 5 for media specifications Table 5 1 and media use guidelines Table 5 2 Don t pull a paper tray out while printing Check cables and connectors between units Make sure media is fully and correctly loaded Make sure the paper guides are adjusted properly and not skewed See Chapter 5 for more information on adjusting the guides Ensure that the paper tray guides are adjusted correctly for the paper size you are using See Chapter 5 Check Tray Menu for correct type of paper in Tray 4 Ensure the 2000 Sheet Input Tray has been installed in your printer driver Refer to Chapter 3 for more information on accessing the printer driver Switch the printer OFF then O
58. amount of additional memory needed appears Security lists whether the control panel is locked whether the control panel has a security password and if the optional hard disk has been write protected if present Paper Handling Options lists the installed paper handling accessories These accessories may include the Duplex Unit optional Envelope Feeder 2000 Sheet Input Tray Multi Bin Mailbox or Multi Bin Mailbox with Stapler HP MIO information is reserved for the HP MIO and network statistics For some installed MIO options this block of information can be as long as 20 lines and three columns Printer Control Panel 4 13 S 1 ALISNSG LNIHd J4dO Nudd gH OI NOIINTOSHY SUNO2HS 00t S HONI iHd SLOU 009 SGNODOSS ST HONI id SLOG 00t INOAWIL OI HONI wad SLOG 009 HOIH NOTLNTOSaa MOT NO HOIH AdO0 7SHONHd qdo C3HdS OI Iu rIvuvd LdINDOSLSOd LNIHd ddO0 73Q00WONOOS DNSW LdINOSLlSOd nnus ALITVDO ININA S8unOH SAnoH Zz YnoH T SHI nNIN Of SuULONIH ST 440 MNOH T AW ISQ GAYS HHMOd SdVOSdNV I LIVULHOd LIVMINOd JANTINOO NOILIVINSIUO dOLs NIGLNO IVNOILdO AUIBEROG WERE SAL Hava dadya M rM AER D T HONAT MOHS NIGLOO TVNOILdO OT HOUMA ININA NIS INdino LAJT SbVd ANOLOSNIG OLnV SAVS SOH LOSHH NIH o ds TN 3SId ITI li NOILVNILSSG Wdavd LS1 l LNO4 zHdAL AYAL LalNOSlSOd NIVId LAW S508 LWOHS NO o O Bons n ISIT INOd Tod SAJAL Z AVAL EST a Dds PDNOTI ONIUNIA S5Vd NO
59. ams later in this chapter Paper jams occur most often when Paper trays are not correctly loaded see Chapter 5 Print Tasks Your print media does not meet the specifications listed in Chapter 5 The media is in poor condition The printer needs cleaning Maintenance and Troubleshooting 7 25 Figure 7 2 Figure 7 3 Clearing the Top Output Bin If the paper jam extends into the output area as shown in Figure 7 2 slowly and carefully pull the paper straight out of the printer so it doesn t tear Top Output Bin Clearing Tray 1 1 Open the door of Tray 1 2 Check for paper in the pick up roller of Tray 1 3 Remove any paper from this area by pulling it in the direction shown by the arrow in Figure 7 3 4 Remove any and all pieces of torn paper Carefully check to be sure you have removed all scraps Paper Tray 1 7 26 Maintenance and Troubleshooting EN Clearing the Right Door 1 Open the right door located below Tray 1 2 Check for paper jammed in the pick up roller of Tray 2 or 3 3 Open the jam access cover 4 Remove any paper from this area by pulling it in the direction shown by the arrow in Figure 7 4 5 Remove any and all pieces of torn paper Carefully check to be sure you have removed all scraps Figure 7 4 Right Door EN Maintenance and Troubleshooting 7 27 WARNING Figure 7 5 Clearing the Top Cover Open the top cover 2 Remove the toner cartridge Avoid touch
60. and Sales HP Support Sales and Service Information Hewlett Packard products are sold and supported worldwide through Hewlett Packard Sales and Service Offices and through dealers There are more than 240 Hewlett Packard Sales and Services Offices worldwide To locate the nearest one use your phone directory or call one of the Hewlett Packard regional offices listed in this appendix Customer Support Customer Support Options US and Canada Customer Support Assistance 208 323 2551 Monday Friday 6 00 a m to 6 00 p m Mountain Time Free of charge during the Warranty Period Please have your serial number ready when calling Obtaining Software Utilities Phone 970 339 7009 Mail Hewlett Packard and Electronic Information P O Box 1754 Fax 970 330 7655 Greeley CO 80632 World Wide Web www hp com go cposupport HP Bulletin Board Service 208 344 1691 and set your communication software to N 8 1 America On line Type HP to start your tour or call 800 827 6364 and ask for representative 1118 to subscribe CompuServe HP User s forums GO HP or call 800 524 3388 and ask for representative 51 Accessories and Supplies 800 538 8787 HP Support Assistant This support tool offers a comprehensive online information CD ROM system designed to provide technical and product information on HP products To subscribe to this quarterly service in the US or Canada call 800 457 1762 EN HP Customer Services a
61. application to be sure the print file contains there are no printer no errors m l iso il Check your cable to ensure that it is securely connected to both the printer connector and the computer connector Your parallel printer cable may be defective Use a high quality cable see Chapter 1 for an HP printer cable part number Printing stops in the Check the control panel for an error message middle of the job l If you are on a network make sure your computer is correctly configured and there is not a network problem see your network administrator Check your line voltage to ensure that it is steady and within printer specifications See Appendix A Specifications Turn the printer OFF and then back ON Check the time out setting in your network application It may need to be increased If you are trying to copy a file to the printer from the DOS prompt use the copy command COPY filename LPTn B where nis the number of printer port such as LPT1 Note To output the page you may have to send a formfeed command from your computer or from the Job Control Menu EN Maintenance and Troubleshooting 7 13 Printer Ignores Font Format or Tray Bin Selection Printer prints some The font is not present in the printer and must be downloaded by wrong fonts or your software application or the proper font SIMM must be formats installed Check your software program to ensure the correct printer driver ha
62. ar on the page in the direction the paper AaBbCc passes through the printer the light sensitive drum inside the toner cartridge has probably been scratched Replace the toner cartridge If smeared black streaks appear in the direction the paper passes through the printer the fuser may be bad Contact your HP service representative 6 6 Print Quality EN AaBbCc AaBbCc aBbCe AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaSb amp c Toner Smear If toner smears appear on the leading edge as it passes through the printer of the paper the paper guides are dirty Clean the printer as described in Chapter 7 If toner on the paper is loose or can be wiped off easily your fuser may be damaged Contact your authorized HP dealer or your HP service representative Background Gray Toner Shading If the amount of background toner shading becomes unacceptable e Lower the density setting See Print Density earlier in this chapter This decreases the amount of background shading e Replace the toner cartridge e Change the paper to a lighter basis weight e Check the printer s environment very dry low humidity conditions can increase the amount of background shading If these procedures do not fix the problem the transfer roller may need to be replaced Contact your authorized HP dealer or your HP service representative Repetitive Defects
63. ard warranty or service agreements Print Tasks 5 5 Table 5 2 Media Use Guidelines Media Type Guidelines Paper and For best results use conventional 20 Ib 75 g m xerographic paper Make sure the paper is Preprinted Forms of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids and curled or bent edges e Do not use paper with cutouts or perforations including standard pre punched paper with holes 8 mm in diameter or larger e Do not use letterhead papers that are printed with low temperature inks such as those used in some types of thermography Use only colored papers or preprinted forms that use inks compatible with your printer s fusing temperature 392 F 200 C for 0 1 second Keep paper stored in moisture proof wrapping to prevent changes in moisture content that may cause poor print quality jamming or curling Avoid paper with ragged or cut edges to prevent feeding problems e Do not use paper heavier than 28 Ib 105 g m from trays other than Tray 1 Tray 1 can feed 16 Ib Bond to 110 Ib Index 60 199 g m paper Heavier paper may cause misfeeds stacking problems paper jams poor toner fusing poor print quality and excessive mechanical wear e Do not use paper that is very rough very smooth or embossed Such paper may cause feeding or print quality problems and rough papers may have poor toner adhesion Adhesive Labels e Use only labels recommen
64. atedly until the PRINT QUALITY MENU appears 2 Press TTE repeatedly until RESOLUTION 666 DOTS PER INCH appears 3 Use the to switch between 600 and 300 dpi 4 Press AES 9 to save the 600 or 300 dpi setting 6 2 Print Quality EN Note EN Print Density Print density is a measure of the darkness of the print on the page The degree of darkness depends on how much toner is applied to the paper while printing Print density adjustments are made through the control panel Settings range from Print Density 1 to Print Density 5 with 5 being the darkest setting See the procedure below to change the print density setting from the control panel Changes to this setting are effective during a printed job within one or two pages The higher the print density setting the more toner the printer uses To extend the life of your toner cartridge choose lighter print density settings If available you can change this setting through your software application otherwise use the control panel Adjusting Print Density from the Control Panel 5 Press HITA repeatedly until PRINT GUBLITw MEMU appears 7 Press repeatedly until the desired setting appears Your choices are 1 5 1 the lightest 5 darkest 8 Press OSES F to save the setting Print Quality 6 3 Figure 6 1 Resolution Enhancement Resolution Enhancement technology REt refines the print quality of characters and graphics by smoothing the fine g
65. ats are the same The printer is printing a No action required Demonstration Page This message indicates the No action required progress of the current job The printer is conducting a test of No action required its components The printer is working on a job No action required from the indicated tray The printer is lifting the paper tray No action required to its working position after paper was loaded Continued on the next page 7 36 Maintenance and Troubleshooting EN Printer Messages continued The indicated tray is empty The printer will still function Load paper if desired The indicated tray is open The printer will still function Close the tray if desired The printer returns almost all Reconfigure your printer and settings to their factory default MIO configurations When you install an MIO card s to reinitialize the printer control panel you may need to perform a cold reset Note In a shared environment this task should only be performed by the system administrator To perform a cold reset hold down E EE while switching the printer ON until MGS appears in the display One of the printer s covers or Make sure your toner doors is not firmly closed or your cartridge is fully seated and toner cartridge is not installed the printer top cover or doors correctly left front and right are firmly closed Your network administrator has See your network locked out a
66. ccess to the control administrator panel menu system except for the Test Menu and Tray 1 size TRIBGE The toner cartridge is not installed Insert a toner cartridge or correctly or is not installed make sure the cartridge is fully seated and the covers are fully closed LOAD TRAY x The printer received a request for Load the indicated tray with media type paper a media type or paper envelope the correct media or see size size not available in the printer Chapter 4 or 5 to change the Or media size and type through LOAD EHU FEEDER the control panel media type paper size gt Continued on the next page EN Maintenance and Troubleshooting 7 37 Printer Messages continued Recommended Action MANUAL FEED TRAY 1 The printer received a request for Load the correct media in the media type paper a media of a certain type and size tray See Chapter 5 for Size to be manually fed in Tray 1 information on loading Tray 1 If the correct media is already loaded press ET so the printer will use that media Paper will be output to all available No action required bins Paper will be pulled from all No action required available trays The toner cartridge is running out Shake the toner cartridge or of toner replace it Press 5322143 to override the stopped condition and continue printing zIHG The MIO card s are initializing No action required Display This is a status message duri
67. d ON and then attempt to determine the source of the problem In the FOSTSCEIPT MEHL set PRINT POSTSCRIPT ERRORS OM to print out a a error page when an error occurs Check your software application setup to ensure that it is correct Also check your cabling to ensure that it is secure 7 10 Maintenance and Troubleshooting EN Computer Network or I O Port Problems Situation Solution Printer interface Print out a configuration page to verify that the interface configurations problems shown on the printout match those on your host computer See Chapter 4 to print a configuration page Computer software Check that your computer is working correctly by printing from a problem software application you know works or by printing a plain MS DOS file to see if the problem is with your software application or printer driver For example C Ndir LPTn where nis the number of the computer port the printer is connected to for example LPT1 To output the page you may have to send a formfeed command from your computer or from the Job Control Menu Software is selecting Check your software application to be sure the print job is being sent to the wrong port the correct port for example LPT1 Printer port problem Check that your computer s port is configured and working properly One way to check this is to connect another printer to that port on your computer and print an application you know works Network or shared Check for
68. d input source destination output bin has been requested 56 1 Invalid input source 56 2 Invalid output destination for example improper media size being sent to duplexer One of the cooling fans has failed One of the input paper tray lifters has failed There is a problem with the main motor Recommended Action Press 4155 to resume operation If necessary turn the printer OFF and then ON Press 4255 to resume operation Correct invalid request s If necessary turn the printer OFF and then ON Turn printer off and call service immediately Do not operate with this condition Press 4255 to resume operation Note the tray indicated by this error will be ignored until the next time the printer is turned off then on again Turn the printer OFF then ON again Continued on the next page 7 44 Maintenance and Troubleshooting EN Printer Messages continued If the following errors persist call your HP authorized service provider Description Recommended Action The printer encountered a parity Switch the printer OFF and error when accessing internal then ON data stored in RAM or some SIMM memory in printer will be lost If the slot x error is still present first verify that the SIMM board is correctly installed Switch the SIMM slot 1 printer ON If the error is stil SIMM slot 2 present switch the printer SIMM slot 3 OFF and remove the SIMM SIMM slot 4 board Switch the printer
69. ded for use in laser printers Use only the Left Output Bin for printing labels The adhesive material should be stable at the 392 F 200 C temperatures encountered in the fusing process None of the adhesive between the labels should be exposed Use labels with no exposed areas between labels Using label stock with spaces between labels often causes labels to peel off during the printing cycle causing serious jamming problems Use a sheet of labels only once e Labels must lie flat with no more than 0 5 in 13 mm of curl in any direction e Do not use labels that have separated from the backing sheet or with wrinkles bubbles or other indications of delamination Overhead e Overhead transparencies used in HP LaserJet printers must be able to withstand the Transparencies 392 F 200 C temperature encountered in the fusing process Use only transparencies recommended for use in laser printers Because transparency films tend to stick to each other remove each transparency from the output bin before printing the next one Use only the Left or Top Output Bins for printing transparencies 5 6 Print Tasks EN Media Type Guidelines Envelopes e The weight of the envelope paper should not exceed a 24 Ib 90 g m Bond rating or jamming may result Use only the Left or Top Output Bins for printing envelopes Envelopes should lie flat with less than 0 25 in 6 mm curl Do not use envelopes with windows or clasps
70. dicates if a PostScript error page is automatically printed when a PostScript error occurs Jam Recovery indicates whether Jam Recovery is ON or OFF Manual Feed indicates whether Manual Feed is ON or OFF Duplex indicates whether the duplexing feature is ON or OFF Trays 1 4 indicate the media specified for each tray 2 Memory shows how much memory is installed in the printer This value may be useful for more experienced users since PostScript Level 2 allows users to configure memory parameters See Adobe s PostScript Language Reference Manual for specific information about these values 3 Printable Area gives the dimensions within the margins of the image area The current default is shown in the hollow box 4 Disk Accessory show whether the optional printer hard disk is present and if so the total capacity of the printers hard disk how many bytes are available for use and whether or not the hard disk is write protected 5 Page Count shows how many pages have been printed by the printer in all printer languages Use the page count to track printer use Printer Control Panel 4 17 HEWLETT O prexano Laser Si Font Page Fon 1 1 Escape Sequence ID 28 I 000 Courier lt esc gt L__ lt esc gt sOp E CG Times lt esc gt __ lt esc gt s1p BER vOs0b4 101T 001 CG Times Bold esc esc s 1p EE vos3b4101T 002 CG Times Italic Scale lt esc gt esc s1p BEI v1s0b4101T 003 CG Times Bold I
71. dmin utility or the Macintosh based HP LaserJet Utility remove write protection Attempted to usea If you are using PCL print the PCL Font Page and verify that the font disk resident font is on the disk If you are using PostScript print the PostScript Font but the printout Page and verify that the font is on the disk If the font is not on the disk substituted a use the Windows based HP JetAdmin utility or the Macintosh based different font HP LaserJet Utility to download the font to the disk Optional SIMM Boards Slas SERVICE This error indicates a SIMM parity error The x indicates which SIMM where x 0 1 2 3 slot generated the error If x 0 the slot with the defective SIMM could or 4 not be determined Check the HP part number to make sure you have ud irs S board i ne bod see the dii procedure for This error indicates that your printer has identified a problem while where x 0 1 2 3 checking memory If x 0 the problem is in internal Read Only or 4 Memory ROM see your HP service representative If x 1 2 3 or 4 the problem is in SIMM slot 1 2 3 or 4 This indicates that the printer has found a problem in its internal RAM memory Switch your printer OFF and then ON to clear the error If the message reappears call your authorized HP dealer or service representative To check memory for the i SERVICE and amp 2 ERROR messages 1 Switch the printer OFF then back ON data will be lost 2
72. e REt setting to ON or OFF e Replace the toner cartridge Note Toner cartridges should be allowed to stabilize at room temperature prior to use otherwise print quality may be affected EN Print Quality 6 5 Note All sample pages depict Letter size and portrait orientation Similar problems may show up on different paper edges depending on the paper feed Fading If a white streak or faded area appears on the page in the direction the AaBbCC paper passes through the printer AaBbCc e The toner cartridge supply is low Remove the toner cartridge from not improve the print quality replace the toner cartridge AaBbCc e The print density adjustment is too light Adjust print density Dropouts If faded areas generally rounded occur randomly on the page e The moisture content of the paper is uneven or the paper has moist spots on its surface Try paper from a different source MaBbCc AaBbCc AaBboc The paper lot is bad The manufacturing processes can cause some AaBbuc areas to reject toner the printer and rotate it back and forth If shaking the cartridge does AaBbCc Try paper from a different source If using paper within the specification required by the printer does not correct your problem your printer may need service refer to Table 5 1 in Chapter 5 for media selection guidelines Contact your authorized HP dealer or your HP service representative Lines If sharp black streaks appe
73. ed Halftone Off 40 seconds 9 On 2 Letter Letter Letter Com10 Disk Accessory Disk Installed Disk Capacity Bytes Available Writeable Adobe PostScript Adobe Postscript and the PostScript Logo are trademarks of Adobe Systems Incorporated which may be registered incertain jurisdictions 4 16 Printer Control Panel Yes 41820 0 Kbytes 41724 0 Kbytes Yes PostScript Configuration Page Memory Total Memory Installed 12288 0 Kbytes Printable Area Width Height inches cm inches cm ter 8 17 Legal 8 21 Ledger 10 67 A3 11 41 A4 7 93 Exec 6 92 JIS B5 6 83 JIS B4 Custom ComlO0 Maximum 342 Page Count EN Key to Figure 4 5 1 Settings current printer control panel default settings and product specific information Printer Name is the name set by the user a network name for instance Product Name is the HP LaserJet printer model PostScript Version refers to the version of PostScript installed if any Copies indicates the default number of originals to be printed Resolution is either 600 or 300 dpi Resolution Enhancement indicates if Resolution Enhancement is set to ON OFF or AUTO see Chapter 6 Print Quality Halftone Type indicates the current halftone type EconoMode indicates whether EconoMode is ON or OFF see Chapter 6 Print Quality Wait Timeout shows how long PostScript waits for additional data Print Errors in
74. een fonts 3 4 G graphics print quality 6 4 H height of printer A 3 help support calls 7 48 HP customer services and sales E 1 E 10 INDEX 1 HP FIRST 7 48 Canada 7 48 European countries 7 49 United States 7 48 HP service support D 1 humidity A 3 I I O buffering improving performance 2 4 paper stop adjusting 5 26 input output 1 6 Input Output IO Menu 4 28 italics 1 111 J jam recovery PostScript 4 27 jams paper 7 23 Japan VCCI statement A 5 JetDirect interfaces part numbers 1 15 JetPrint network utility 3 6 Job Cancel 5 35 Job Control menu 4 9 K key face 1 111 keys control panel 4 3 L labels media use guidelines 5 6 specifications 5 3 landscape orientation 5 18 laser regulations A 6 safety A 6 laser safety statement A 6 laser statement for Finland A 7 license software D 5 line draw characters B 3 Lotus 1 2 3 B 2 B 3 setup strings B 3 M Macintosh utilities Bitmapped Screen fonts 3 9 HP LaserJet Utility 3 8 Mailbox with Stapler 5 22 modes 5 22 selecting from Control Panel 5 28 selecting through software 5 27 maintenance after warranty D 3 agreements D 1 during warranty D 3 manual conventions i iii manual feed troubleshooting 7 16 manual feed envelopes 5 18 media loading into Tray 1 5 9 sizes 5 3 specifications 5 3 2 INDEX memory expansion 2 1 requirements 2 3 memory management 1 5 Menu Map example 4 14 menus Configuration 4 24 control panel 4 7 Job Control 4 9 PCL 4 23 PostScr
75. efault information relating attributes such as paper memory and I O channels See Figure 4 4a and ____ the key to Figure 4 4a for a sample and further lexplanation of the page This page is similar to the Self Test Page from other HP LaserJet printers The second page Figure 4 4b is a simple layout of the menu structure with items and current default settings for those items E appears on the doa See o Figure 4 4 5 5 and the ly to Figure 4 5 for a sample and further explanation of the page PRISE 1 This option will not appear on the 5Si unless the optional Adobe PostScript SIMM has been installed PRINTING FONT LIST appears on the display The page bbrese is a list of fonts used by PCL See Figure 4 6 for a sample list PRINTING FONT t appears on the display The PostScript F Font List has samples of the 35 built in PostScript language fonts plus fonts downloaded to the printers memory and optional printer hard disk if installed See Figure 4 7 for a sample list Continued on the next page Table 4 7 Test Menu continued EN PRINTING DISK DIRE Y appears on the display The dedo ONS all ihe resources stored on the hard disk such as fonts and forms and their directories this option only appears if the optional printer Hard Disk is installed See Figure 4 8 for a sample list PAGES appears on the display 5 appears on the display This des MEAN the inet 50 partes errors listed by the number of
76. em CD For more information on drivers see the on line help provided within your selected driver PCL drivers The Printing System includes PCL drivers for the following systems e Microsoft Windows 3 1x and Windows 95 One driver that supports both systems e Microsoft Windows NT 3 51 e Microsoft Windows NT 4 0 e IBM OS 2 Version 2 0 or greater 3 4 Printer Software EN Note EN PostScript Drivers The Printing System includes PostScript drivers for the following systems Microsoft Windows 3 1x Microsoft Windows 95 Microsoft Windows NT 3 51 Microsoft Windows NT 4 0 IBM OS 2 version 2 0 or greater Apple Macintosh System 7 or greater The PostScript drivers access Adobe s PostScript Level 2 language They cannot be used on the 581 581 NX without installing the optional Adobe PostScript SIMM a standard feature of the 581 MX Additional Drivers The following drivers are available from your Hewlett Packard distributor or from electronic BBS channels e Apple Macintosh GX System 7 5 or greater e DOS WordPerfect 5 x and 6 x If a driver is not available use an older HP LaserJet printer driver such as the HP LaserJet 4 printer driver until a newer driver becomes available However some of the advanced features of the new printer may not be usable with an older driver If the necessary software is not listed in this chapter contact your software manufacturer or distributor and request software for the HP LaserJet 5
77. ements of 2 4 8 16 or 32 MBytes Note that 32 MByte SIMMs are not available from HP contact third party providers The SIMM slots can also hold optional languages fonts and other SIMM based products The 5SI MX comes with a SIMM for the PostScript language installed in one of the slots Memory Enhancement technology MEt a standard HP LaserJet printer feature allows most documents to print using the standard amount of memory MEt automatically compresses data to print complex pages EN Memory and Memory Management 2 1 Storing Print Data The print engine memory receives holds and processes data from incoming print jobs It manages downloaded resources including PCL language soft fonts symbol sets macros and patterns The print engine also stores PostScript fonts forms patterns and dictionaries In heavy use installations the optional 420 MByte hard disk is recommended to optimize the functionality of your print engine Saving Resources When two or more personalities such as PCL and PostScript are installed the print engine reserves a portion of memory for each personality s resources This feature is called Resource Saving It enables the print engine to keep downloaded resources such as fonts forms and macros in memory under most conditions Resource Saving is automatically available on the print engine By default the print engine allocates resources to each print engine personality based on the amou
78. er stop up until the stop is in an upright position 2 Slide the paper stop to the mark indicating the largest paper size to be printed Figure 5 4 Adjustable Paper Stop 5 26 Print Tasks EN Note EN Printing to the Multibin Mailbox or Mailbox with Stapler The optional Multi Bin Mailbox or Mailbox with Stapler can work in one of three modes mailbox mode job separation mode or stacking mode The network or printer administrator determines which mode of operation is chosen through an HP network configuration utility such as HP JetAdmin or HP LaserJet Utility You need to set up your printer driver to reflect the mode chosen by the administrator Bidirectional environments automatically reflect the administrator s choices in your printer driver The printer control panel displays different names for the mailboxes and stapler depending on which mode the driver is using In Mailbox Mode if the Then the physical Control Panel says location is TIONAL OUTPUT BIH 1 Left Output Bin OPT LOMAL DODITPLHT BIH Mailbox 1 5 through amp TIONAL OUTPUT BIH X Stapler Bin X represents any number other than through 6 In Job Separation or Stacking Modes if the Then the physical Control Panel says location is TIONAL OUTPUT BIH 1 Top Output Bin DLLN LA AL ELM Mailbox bins TIONAL OUTPUT BIH X Stapler Bin X represents any number other than 1 through 6 Selecting the Multi Bin Mailbox or Mailbox with Stapler
79. erves toner 1 6 About Your Printer EN Figure 1 2 EN PCL Fonts The printer comes with 35 scaleable fonts as well as 10 True Type fonts You can scale True Type fonts within the printer You also receive matching True Type screen fonts for true WYSIWYG short for what you see is what you get These internal fonts are part of the PCL language PCL font samples appear in Figure 1 2 Intellifont Albertus Albertus Extrabold Antique Olive Antique Olive Italic Antique Olive Bold Clarendon Condensed Cora net Courier Courier Italic Courier Bold Courier Bold Italic Garamond Antiqua Garamond Kursiv Garamond Halbfett Garamond Kursiv Halbfett Letter Gothic Letter Gothic Italic Letter Gothic Bold Marigold CG Omega CG Omega Italic CG Omega Bold CG Omega Bold Italic CG Times CG Times Italic CG Times Bold CG Times Bold Italic Univers Medium Univers Medium Italic Univers Bold Univers Bold Italic Univers Medium Condensed Univers Medium Condensed Italic Univers Bold Condensed Univers Bold Condensed Italie Line Printer 16 67 pitch 8 5 point only Truelype Arial Arial Italic Arial Bold Arial Bold Italic Symbol apy AET PCL Fonts Times New Roman Times New Roman italic Times New Roman Bold Times New Roman Bold Italic Wingdings JA AAA About Your Printer 1 7 Special Features of the HP LaserJet 5Si MX Printer The HP LaserJet 581 MX printer is configured with additional me
80. essor Print Resolution e 600 x 600 dots per inch with Resolution Enhancement technology REt More than 120 levels of gray e Microfine toner e 4 5Si 5Si NX or 12 bSi MX MBytes of RAM expandable using industry standard SIMMs e Memory Enhancement Technology MEt automatically compresses data to use RAM more efficiently Languages Fonts e HP PCL 5e e Printer Job Language PJL e Printer Management Language PML e 45 scaleable PCL fonts plus 65 additional fonts with HP FontSmart EN About Your Printer 1 1 Feature peseription Languages Fonts available only with PostScript SIMM Optional on 5Si 5Si NX Standard on 5Si MX Paper Handling Input Paper Handling Output Software Connectivity 1 2 About Your Printer e 39 scaleable PostScript fonts e Auto language switching e Adobe PostScript Level 2 e Tray 1 A multipurpose tray for paper transparencies and envelopes Capacity is up to 100 sheets with standard paper e Trays 2 and 3 accept up to 500 sheets each and automatically sense paper size These trays should be used for paper only e Top output bin holds up to 500 sheets of standard paper only and automatically senses when full e Left output bin holds up to 100 sheets of paper usable for envelopes transparencies or standard paper e Full function printer drivers PCL and PostScript for all major operating systems e HP JetAdmin network printer software for all maj
81. ettings and Defaults Setting or Default Explanation Temporary setting A value set for the current print job by your software application For example if your printer default is portrait you can request your software to print pages with a landscape orientation This temporary setting remains in effect until the current print job is finished Control panel A value set at the control panel by selecting a menu item and pressing default ASS An asterisk next to the item name indicates that it is now the default The printer retains this new value even when power is switched OFF Factory default The value set for each menu item at the factory Factory defaults permanent default settings are listed in Table 4 4 Restoring Factory Settings 1 With power off press and hold ET 2 Continue to hold SS and turn the printer on push power ON 3 Hold SF until this message appears This message is followed by the power on self test message Then the following message appears until the printer system completes power on initialization Factory defaults are listed in Table 4 4 Note By printing a PCL configuration page you can see the current settings and all the choices available Refer to Figures 4 4 and 4 5 later in this chapter EN Printer Control Panel 4 5 Table 4 4 Factory Default Settings Menuitem Default Setting Note EN Control Panel Menus Pressing T gives you access to control panel men
82. fety information A 6 service D 1 D 3 speed problems 7 12 troubleshooting 7 8 7 10 use limitations D 3 weight A 3 Printer commands font selection B 3 Printer control panel introduction 4 1 printer disk directory 4 21 printer drivers accessing features 3 3 available but not included on CD 3 5 definition 3 3 overview 3 4 PCL drivers 3 4 PostScript drivers 3 5 printer drivers ordering 7 48 Printer MIO cards 7 9 EN Printer parts cartridge slot 1 11 control panel 1 11 on off switch 1 11 output bins 1 11 paper trays 1 11 top cover 1 11 Printer software 1 5 3 1 3 10 printing choosing a paper source 5 2 envelopes 5 16 5 18 faster 7 12 manual feed problems 7 16 quantity limitations D 3 selecting a tray 5 2 selecting output bin 5 25 standard size paper 5 2 stopping 5 35 symbol sets 3 9 to Mailbox with Stapler 5 27 transparencies 5 9 two sided with duplex unit 5 33 printing drafts 6 9 programming font selection B 3 Q quality solutions 6 5 troubleshooting 6 6 6 7 R radiation performance A 6 radio reception A 4 recycling toner cartridges 7 3 regulatory statements A 4 repacking guidelines D 4 reset cold 7 37 resolution changing 6 2 enhancing 6 4 Resolution Enhancement technology described 6 4 resource saving memory 2 3 restoring factory settings 4 5 REt SEE Resolution Enhancement technology S safety Finland statement A 7 laser information A 6 ozone emission A 6 saving toner 6 9 selecting
83. h the Software You can select an output bin through your software application or printer driver or from the printer control panel Normally we recommend designating the paper destination in your software or printer driver since options set there override printer control panel settings Follow the instructions below for setting the Left Output Bin as the printer s default output bin through the printer control panel Where and how you make selections depends on your software application or associated printer driver In some environments the selection process may be available only from within the printer driver 1f the control panel has been locked by the network administrator for example See Chapter 3 or your application manual for more information Selecting the Left Output Bin from the Control Panel Press FTE repeatedly until CONF IGURBTIOH MENU appears Press 3 repeatedly until PAPER DESTIMATION TOP OUTPUT BIH appears Press E repeatedly until OHPBL OUTPUT BIH i or bin name assigned to it by the Network Adm utor appears selection Print Tasks 5 25 Adjusting the Paper Stop The paper stop shown in Figure 5 4 is located near the Top Output Bin It can be adjusted to help paper lay flat as it exits the printer The paper stop does not have to be raised for Letter or A4 size media Note that the printer jams if the paper stop is set to a smaller size of media than is being printed 1 Pull the left side of the pap
84. hat paper is NOT longer than 17 7 in 450 mm wider than 11 7 in 297 mm shorter than 3 9 in 100 mm or slimmer than 7 5 in 191 mm These are the maximum and minimum dimensions that the printer can feed otherwise the printer will jam Ensure that the paper tray is set for the size of paper installed and that the tray is not overloaded with paper If jams continue contact your authorized HP service provider EN Maintenance and Troubleshooting 7 35 Printer Messages Table 7 2 lists and describes printer messages and suggests recommended actions Printer Messages Recommended Action The default ready message The No action required printer is ready to use The printer is offline and cannot Press E22 TS print data The printer is warming up and is Wait until the printer signals not ready to accept data RERDV The printer is in Power Save mode No action required The job In Power Save mode all control prints when the fuser has panel keys operate normally See warmed about 45 seconds Configuration Menu in Chapter 4 This message indicates that the Purchase a maintenance kit printer requires routine and install the new parts Then maintenance It will replace the remove na A oy ER message until itis cleared turning SERUICE GE GFF in the c CONF IGURRT ICH The printer is printing a No action required configuration page The printer is printing a font list No action required Note that A form
85. he Mailbox with Stapler has been installed in your recognize Mailbox printer driver Refer to Chapter 3 Printer Software for more with Stapler information on accessing the printer driver Ensure that the cable from the Mailbox with Stapler is plugged into Tray 4 If not turn the power off and plug the cable into Tray 4 then turn the power back on Ensure that all bins are properly installed lf the printer still does not recognize the Mailbox with Stapler contact you dealer or authorized HP service provider Printer does not Check the cable between the printer and the stapler Make sure it is recognize stapler properly connected at both ends Paper jams and 1 Ensure that you are using 20 lb bond paper paper feeding u problems 2 Do not pull paper out of the bins while printing 3 Check cables and connectors between units 7 18 Maintenance and Troubleshooting EN Optional Envelope Feeder Envelope jams and Make sure the envelopes are within the specifications listed in envelope feeding Chapter 5 and the HP LaserJet Printer Family Paper Specification problems Guide Make sure the envelopes are properly loaded Make sure the envelope lever is down Make sure the optional Envelope Feeder extension is fully pulled out Multifeeds The envelopes must meet Envelope Feeder specifications Make sure to feed the envelope all the way down The first envelope to be fed must be closer to the Pick Up R
86. he power cord and turn the printer ON 2 After a few seconds the On Line light should go on and FERE should appear in the control panel display If a printer message appears instead see the Optional SIMM Board section in Chapter 7 3 Press YESS until E T i appears This indicates that vou m recognizes iat ilie Pose language is installed If OSTSCRII ii does not appear check the SIMM installation Only a PostScript language SIMM designed for the HP LaserJet 551i series can be used Memory and Personality SIMM Installation C 5 C 6 Memory and Personality SIMM Installation EN Warranty and Software License HP Maintenance Agreements HP has several types of maintenance agreements that meet a wide range of support needs On Site Service Agreements To provide you with the support level best suited to your system usage and support budget HP has on site service agreements with three response times Priority On Site Service is designed for production critical applications giving you four hour service response to your site for calls made during normal HP business hours Next Day On site Service provides on site support by the next working day following your service request Extended coverage hours and extended travel beyond HP designated service zones are available for additional charges on most on site service agreements Weekly Volume On site Service Agreement for organizations with many HP LaserJet printers
87. ide of the printer see 2 in Figure 5 3 holds up to 125 sheets of paper face up as they exit the printer This bin is mainly used for special media types such as labels or transparencies that cannot tolerate the curved paper path of the Top Output Bin This output bin does not sense when the bin 1s full The optional Multi Bin Mailbox or Mailbox with Stapler see 4 in Figure 5 3 attaches to the left side of the printer The Multi Bin Mailbox contains eight bins which hold up to 250 sheets each The Mailbox with Stapler contains five bins which hold 250 sheets each plus a stapler The mailbox accessories work in one of the following three modes e Mailbox Each bin can be addressed individually as the output destination and can have a name assigned to it by the network administrator e Job Separation Automatically separates incoming jobs assigning a bin to each job which may include multiple copies It uses all five mailbox bins for this purpose but is seen in the printer software as one logical bin If a mailbox bin is full the printer round robins to the other bins and puts any overflow in the top output bin e Stacking This mode stacks the printed output from the lowest bin to the top regardless of job boundaries This mode of operation takes advantage of the total capacity of the five mailbox bins The device is seen by the printer software as one logical bin In a bidirectional environment the printer automatically select
88. ides a menu system for obtaining status information or changing the printer configuration Cycles through the items on the selected menu Menu items vary depending on the options installed and configuration of other menu choices Steps through the item choices Selects a desired menu item choice Printer Control Panel 4 3 Control Panel Display The control panel presents messages about the printer in one or two lines of the character display Figure 4 3 Control Panel Character Display The control panel displays the following types of messages Ready status messages mean the printer is ready to accept data Printer status messages tell you what the printer is doing at a given time For example Printer attendance messages tell you to perform some action such as adding paper or clearing a paper jam Error messages communicate data and print errors The printer stops printing for ten seconds displays a message and then automatically attempts to return to the online state Service messages communicate a printer failure Some errors can be cleared by pressing the CSES F key or by cycling power to the printer turn power off and then back on Others stop all operations and require service Settings and Defaults The printer makes most printing decisions based on either temporary settings or permanent defaults Note Settings you send from software applications override equivalent printer defaults Table 4 3 S
89. in your software application overrides the control panel setting Allows you to change the setting for the time interval the printer remains inactive prior to entering Power Save mode Warm up time for the printer after the power save delay is approximately 60 seconds Factory default Continued on the next page Table 4 9 Configuration Menu continued Controls selection of the printer personality The choices available depend on which personalities are installed AUTO is the default and allows the printer to automatically determine the personality needed for a given job Allows the printer to resume printing after noncritical errors occur If ON is selected the printer goes offline and the error message is displayed for ten seconds After ten seconds the printer automatically returns to online If turned off the printer will remain offline until attended Sets resource saving to ON OFF or AUTO which automatically determines how much memory to use for each installed personality When set to ON you can select a specific amount of memory for resource saving This item becomes visible only if Resource Save is set to ON The value reis indicates the number of KBytes of memory reserved for that personality The choices for this item range from O to the total amount of available memory in the printer in 100 KByte increments Press PF repeatedly to increase reserved memory This item controls the printer action taken
90. ing 7 39 Printer Messages continued If the following errors persist call your HP authorized service provider Paper is jammed in the printer or in an input output accessory The printer received more data from the computer than can fit in its available user memory The data dense text rules raster or vector graphics sent to the printer was too complex 7 40 Maintenance and Troubleshooting Remove jammed paper from under the toner cartridge the right door the front door the left door and in any installed input output accessories Press ES F to print the transferred data data loss may result Then make more memory available in the printer by removing some fonts macros or any other data from memory simplify the page sent to the printer or install ae ona m Note if amp IT IH the ter will iaoe cally continue printing when this error occurs Press EXT i ton resume A baie if amp H the D bitef will ica continue printing when this error occurs You may lose some data Try to simplify your print job EN Printer Messages continued If the following errors persist call your HP authorized service provider For Bi Tronics parallel PAR Press CSES F to clear the configuration the computer and error message data will be printer are not communicating lost If the error continues call because of improper signal your authorized HP dealer or protocols Check both computer service re
91. ing the adjacent fusing area It may be HOT Lift the handle that has a 2 printed on it and the plate below it that has a 3 printed on it to clear any jams that may be hidden Remove any paper in this area by pulling it in the direction shown in Figure 7 5 Remove all pieces of torn paper Carefully check to be sure you have removed all scraps Replace the toner cartridge and close the top cover Top Cover 7 28 Maintenance and Troubleshooting EN WARNING Figure 7 6 Clearing the Front Door Duplex Area Open the front door 2 Check for paper jammed in this area Remove any paper by pulling it in the direction shown by the arrow A in Figure 7 6 Be careful not to tear the page If you cannot remove all the paper from the front door open the left door and carefully pull out any jammed paper B If a mailbox accessory is installed push it away from the printer to access the left door Avoid touching the adjacent fusing area It may be HOT If a Duplex Unit is installed remove the Duplex Unit C by pressing the colored tab on the lower right side of the unit and pulling the entire unit out of its slot Remove any paper remaining in the Duplex Unit C Reinstall the Duplex Unit by sliding it back into the slot until it clicks into place and close all open doors Push the mailbox accessory back into place if one 1s installed Front Door Duplex Area A Front door jam B Left door jam C Duplex U
92. ing the cartridge does not relieve the problem EN EconoMode EconoMode lowers printing costs by reducing the amount of toner on the printed page When set to ON the printed image is lighter but still readable as shown in Figure 6 2 side A Full time use may result in a loss of print quality due to normal toner cartridge mechanical wear Normal printing with the EconoMode set to off is shown in Figure 6 2 side B Figure 6 2 o A EconoMode B Normal EN Print Quality 6 9 Note Note Turning on EconoMode You may be able to turn on EconoMode through your software application or driver If your software permits you will probably prefer to use this method Otherwise see Turning on EconoMode from the Control Panel in the following section Where and how you make selections depends on your software application or associated printer driver The selection process may be available only from within the driver See Chapter 3 or your application documentation for more information Turning on EconoMode from the Control Panel Press LETS repeatedly until FRINT GUBLIT MEHL appears Press ES repeatedly until ECOMOMODE 0FF appears Press to choose 6H Press SEST to save your choice The printer settings usually come first from the application then from the printer driver and finally from the control panel 6 10 Print Quality EN Maintenance and Troubleshooting Introduction This chapter describes
93. ipt 4 27 Print Quality 4 26 selecting 4 7 Test 4 10 Tray 4 8 message types 4 4 messages control panel 7 36 error 7 36 printer 7 36 7 40 MIO part numbers 1 15 modes changing 5 22 control panel messages 5 23 job separation 5 22 mailbox 5 22 stacking 5 22 Mopier Printing System 3 1 environments 3 1 network operating systems 3 1 MP Tray printing envelopes 5 17 Multi Bin Mailbox clearing 7 32 width measurement A 3 N networks HP JetPrint utility 3 6 interfaces part numbers 1 15 troubleshooting 7 11 O offline 7 36 On Line 7 36 on off switch location 1 11 optional Printer Hard Disk location 1 12 options part numbers 1 15 orientation of media landscape 5 18 portrait 4 8 output bins 5 22 illustrated 5 24 ozone emission A 6 ozone emission statement A 6 P packing guidelines D 4 paper heavy stock 5 3 heavy weight 5 2 loading into Tray 1 5 9 loading into Tray 2 or Tray 3 5 11 media use guidelines 5 6 minimum size 5 3 sizes 5 3 specifications 5 3 welghts 5 3 paper handling 1 4 envelopes 5 2 Paper Handling Controller Board 1 12 paper jams 2000 Sheet Input Tray 7 33 avoiding 5 9 clearing 7 23 7 25 Envelope Feeder 7 34 front door duplex area 7 29 left door fuser area 7 30 locations 7 24 Multi Bin Mailbox with Stapler 7 32 repeated 7 35 right door 7 27 top cover 7 28 top output bin 7 26 tray 1 7 26 Trays 2 and 3 7 31 paper output bins left 5 25 paper source 5 2 Paper Specification Guide 1 iv pa
94. ited Kingdom Hewlett Packard Limited Cain Road Bracknell GB Berkshire RG12 1HN United Kingdom Telephone 01 344 369 222 Customer Support Center 31 20 682 8291 HP First Fax 0800 960271 E 8 HP Customer Services and Sales Taiwan Hewlett Packard Taiwan Ltd 8F 337 Fu Hsing North Road Taipei Taiwan Telephone 02 717 9609 Customer Support Center 02 717 9609 HP First Fax 02 719 5589 Turkey Hewlett Packard Bilgisayar ve l m Sistemleri A S 19 Mayis cad Nova Baran Plaza K 12 Headquarters 80220 S is li Istanbul Turkey Telephone 90 1 224 59 25 United States Hewlett Packard Company 11311 Chinden Blvd Boise ID 83714 USA Customer Support Center 208 323 2551 Monday Friday 7 00 a m to 6 00 p m Saturday 9 00 a m to 4 00 p m Mountain Standard Time HP First Fax 800 333 1917 208 334 4809 To find an authorized repair center 800 243 9816 To purchase a service contract 800 743 8308 Accessories and Supplies 800 538 8787 Obtaining HP Printer Drivers 970 339 7009 Fax 970 330 7655 EN Worldwide Hewlett Packard Sales and Service Offices continued Venezuela Hewlett Packard de Venezuela Tercera Transuersal Los Ruices Norte Edificio Segre Zdo y 3er piso Caracas 1071 Telephone 58 2 239 5664 EN HP Customer Services and Sales _ E 9 E 10 HP Customer Services and Sales EN INDEX 2000 Sheet Input Tray clearing jams 7 33 loading pa
95. l Envelope Feeder can hold 2X postcards and B5 Com 10 C5 DL and Monarch envelopes You can load up to 100 envelopes in the optional Envelope Feeder Select the appropriate envelope size and type through the printer control panel before printing Printing from the Optional Envelope Feeder 1 Load up to 100 envelopes in the feeder do not exceed the paperfill mark 2 From the control panel press YEU repeatedly until TRAY MEHL appears 3 Press ES repeatedly until EH 4 Press to view options Note If printer displays a load envelope message load envelopes and press Select EN Print Tasks 5 19 5 20 Print Tasks 5 Press to select the appropriate choice 6 Press 1155 again to see EM 7 Press to view options 8 Press ORSI to select the appropriate choice When printing you may select the optional Envelope Feeder as your media source or you may select your media by type To select by media type you choose the type in the printer driver that matches the envelope type you set on the printer control panel If you cannot access the optional Envelope Feeder when printing you may need to ensure that the optional Envelope Feeder has been installed in your printer driver See Chapter 3 Printer Software for information on accessing the printer driver EN Changing Media Type and Size from the Control Panel HL appears 2 Press repeatedly to scroll
96. l locking tabs Align the printer formatter board with the top slot slide the board back into the printer A and tighten the two screws B Re attach any cables and the power cord then switch the printer power ON and test the SIMM see the following section Memory and Personality SIMM Installation C 3 C 4 Memory and Personality SIMM Installation Testing a SIMM Board Use the procedures below to print a self test to verify SIMM board installation Procedures are given for both memory and PostScript or other personality SIMMs Verifying a Memory SIMM 1 Plug in the power cord and switch the printer ON 2 After a few seconds the On Line indicator should light and KERE should appear in the control panel display If a printer message appears see the Optional SIMM Board Troubleshooting section in Chapter 7 Maintenance and Troubleshooting 3 Press NETO until TEST MENMU appears 4 Press Items until FEL COHPFIGURHTIOM PAGE appears 5 Press SSS F to print a self test Locate Total Memory on the configuration page printout This is the amount of memory now installed in your printer See Chapter 4 Printer Control Panel for more information If the amount of memory has not increased since installing the SIMM it may not be installed correctly repeat installation procedure or it may be defective See Optional SIMM Board in Chapter 7 EN Note EN Verifying a PostScript SIMM 1 Plug in t
97. leading into the printer Note You may use two sided printing for sizes equal to or larger than executive size paper 6 Slide the paper into the printer until paper fits squarely and firmly between the paper width guides without bending the paper 7 Setthe correct paper type and size for Tray 1 in the TE MEHL on the printer control panel Note Paper heavier than 28 Ib 105 g m should be printed from Tray 1 using Manual Feed If you are using the Top Output Bin adjust the paper stop guide for the paper size to be printed see Figure 5 4 EN Open the tray until it stops indicating the size of paper you are loading 2 Turn the paper guide lock to the unlocked position Loading Paper into Tray 2 3 Slide the paper guide to the mark or Tray 3 lock 4 Turn the paper guide lock to re the position of the tray Continued on the next page 5 11 Print Tasks EN 5 12 Print Tasks 5 Adjust the left paper guide by pushing in 1 then lifting up and out 2 6 Position the guide over the appropriate lines marked in the tray Press the guide into the rear slot 1 and then lower down 2 into the front slot 3 Be sure the guide is not skewed 7 Place paper into the tray without stacking it above the paperfill mark Fewer than 100 sheets of paper may not lay flat from rear to front Note For single sided printing place paper into the tray with side to be printed dow
98. lopes between the paper width guides face up with the back flap lying against the rear paper guide 4 Slide the paper width guides until they lightly touch both sides of the envelope stack without bending it 5 Set the envelope size and type in the feet MEHL on the control panel for Tray 1 Print Tasks 5 17 Printing Envelopes from Your Software Application 1 Load up to ten envelopes into Tray 1 2 Specify Tray 1 Automatic or select the media source by type in your software application and set the envelope size and type to the appropriate envelope size such as COM 10 or DL 3 If your software does not automatically format an envelope specify Landscape for page orientation in your application Paper Source B ZVE yl Paper Size Com 10 Envelope A CAUTION To avoid a printer jam once you begin printing do not remove an envelope and 3 reinsert it Orientation For best print quality use the following O Portrait table to set margins for a return and Landscape mailing address It gives you typical address margins for a Commercial 10 or DL envelope For envelopes of other sizes adjust the margin settings until they please you Avoid printing over the area where an envelope s three back flaps meet Type of Address Left Margin Top Margin Return 0 5in 15 mm 0 5 in 15 mm Mail destination 4 0 in 85 mm 2 0 in 51 mm 5 18 Print Tasks EN Optional Envelope Feeder The optiona
99. lvd 4 17 KV12 101000 Moscow Russia Telephone 7095 923 50 01 Spain Hewlett Packard Espa ola S A E28230 Las Rozas Crta de la Coru a km 16 500 Madrid Spain Telephone 34 1 626 16 00 Customer Support Center 31 20 581 3319 HP First Fax 900 9993123 EN Norway Hewlett Packard Norge A S Drammensveien 169 Box 60 Skyen N 0212 Olso Norway Telephone 47 735600 Customer Support Center 31 20 682 0094 HP First Fax 800 11319 Portugal Hewlett Packard Portugal S A Rua Greg rio Lopes Lote 1732A 1400 Lisboa Portugal Telephone 351 1 3017330 Singapore Hewlett Packard Singapore Pte Ltd 150 Beach Rd 429 00 Gateway West Singapore 0718 Telephone 65 272 5300 Customer Support Center 65 272 5300 HP First Fax 65 291 7951 Sweden Hewlett Packard Sverige AB Skalholtsgatan 9 Box 19 S 164 93 Kista Sweden Telephone 46 8 750 20 00 Customer Support Center 31 20 681 8025 HP First Fax 020 795743 HP Customer Services and Sales E 7 Worldwide Hewlett Packard Sales and Service Offices continued Switzerland Hewlett Packard Schweiz AG In der Luberzen 29 CH 8902 Urdorf Switzerland Telephone 41 1 735 7111 Customer Support Center German 31 20 681 7174 French 31 20 681 8260 HP First Fax French 155 1526 German 155 1527 Thailand Hewlett Packard Thailand Ltd 11th Floor Pacific Place 140 Sukhumvit Road Bangkok 10110 Thailand Telephone 66 2 254 6720 Un
100. mm Note You may use two sided printing on paper sizes equal to or larger than Executive Printing Bleeds Since the printer has the ability to print on specially cut paper up to 11 7 x 17 7 in 297 x 450 mm you can print up to 11 x 17 in 279 x 432 mm bleed images with crop marks Refer to your software application or online help EN Two Sided Printing with the Duplex Unit The Duplex Unit shown in Figure 5 5 allows printing on both sides of the paper two sided with either portrait or landscape orientation You can select two sided printing through your application the printer driver or the printer control panel Figure 5 5 Duplex Unit EN Print Tasks 5 33 Figure 5 6 Binding Options Before printing in two sided mode decide how you want your finished document bound stapled stitches in three hole binders glued or by some other means The binding setup options are e Book long edge binding which is the conventional layout used in book binding see A in Figure 5 6 below e Tablet short edge binding which is the type often used with calendars see B in Figure 5 6 below Binding Options You may select two sided printing in your application or printer driver See Chapter 3 for information on accessing the printer driver The printer settings usually come first from the application second from the printer driver and last from the control panel Selecting Two Sided Printing from the Co
101. mory Hewlett Packard s PCL 5 language Adobe s PostScript Level 2 language and an HP JetDirect print server that allows you to connect your printer to Ethernet or Local Talk networks Additional Memory The HP LaserJet 581 MX contains 12 MBytes of installed memory By adding optional SIMMs with 2 4 8 16 or 32 MBytes you can increase memory to a total of 76 MBytes Networking Capabilities The HP LaserJet 581 MX printer s factory installed HP JetDirect print server allows you to connect your printer directly to your Local Area Network LAN The HP JetDirect automatically switches among networked protocols so a single printer can serve many networks at once or be moved to a new network with no additional hardware investment The HP JetDirect print server supports the following network operating systems e Novell NetWare 286 v 2 15c and beyond 386 v 3 11 3 12 4 0 4 01 and 4 1 Microsoft LAN Manager for OS 2 v 2 1 IBM LAN Server for OS 2 v 3 0 Microsoft Windows and Windows for Workgroups v 3 1 3 11 Apple Ether Talk Apple Local Talk Microsoft Windows NT v 1 0 3 51 and 4 0 Microsoft Windows 95 HP UX v 8 0 9 0 10 SunOS v 4 1 1 4 1 2 4 1 3 SCO UNIX V 386 v 3 2 2 3 2 4 Solaris v 2 1 2 2 2 3 2 4 IBM AIX v 3 2 5 1 8 About Your Printer EN Figure 1 3 EN Clients may be DOS Windows Windows NT OS 2 Macintosh or UNIX Refer to the JetDirect documentation for further details PostScript F
102. n Letterhead should orient to the rear of the tray Load 3 hole paper with holes on your right For two sided printing place paper with the front side odd numbered up Letterhead should be oriented to the rear of the tray Load 3 hole paper with holes on your left 8 Ensure that the paper size tab is set correctly Then slide the tray back into the printer 9 f you wish to select your paper by type rather than tray source in your software set the correct paper type for Trays 2 and 3 in the TRAY MEHL on the printer control panel Adjust the paper stop guide on the Top Output Bin for the paper sizes larger than Letter or A4 see Figure 5 4 Note If paper curls or skews excessively during printing open the tray and turn the stack of paper over To avoid a paper jam never open the tray while it is in use EN Optional 2000 Sheet Input Tray An optional 2000 Sheet Input Tray is available as an option for the HP LaserJet 581 581 MX 5Si NX printers see Figure 5 1 The tray fits under the printer acting as a base Figure 5 1 2000 Sheet Input Tray Tray 4 Tray 4 adjusts for Letter Legal ISO A4 ISO A3 11 in x 17 in and JIS B4 paper The tray holds approximately 2000 sheets of 20 Ib Bond paper EN Print Tasks 5 13 5 14 Print Tasks Loading Paper into Tray 4 1 2 Slide Tray 4 open until it stops Adjust the front guide by pulling up on the pin placing the guide into the corresponding
103. n break If you are using an I O other occurred while transferring data than the Bi Tronics parallel from the computer Error 40 1 is I O refer to the user s for port 1 upper slot and error manual for that product 40 2 is for port 2 lower slot Press 553 F to clear the error message l O connections on that MIO card will not be used A nonfatal error has occurred in Press ES J and attempt the printed page to continue If problem persists turn printer OFF and then back ON The printer detected that the Verify that the paper tray size actual paper size is not the same is properly set Trays 2 3 as the paper tray setting and 4 are set by positioning the adjustment bars Tray 1 is set via the tray menu on the printer control panel The printer identified an internal Switch the printer OFF and service error hardware problem then back ON with fuser 50 1 Fuser low temperature failure 50 2 Fuser warm up failure timed out 50 3 Fuser over temperature failure 50 4 Fuser with wrong voltage Continued on the next page 7 42 Maintenance and Troubleshooting EN Printer Messages continued If the following errors persist call your HP authorized service provider Message EN Description Recommended Action The printer detected a laser sub system Turn the printer OFF then problem 51 1 Beam detection malfunction 51 2 Laser malfunction The printer detected a scanning sub system problem 5
104. n with the specific capacity and the media each supports Tray 1 the multi purpose tray accommodates all media types and sizes Trays 2 and 3 are equipped with sensors that automatically detect the size of paper you have loaded and the amount of paper in the tray Optional paper handling accessories are available through your HP dealer They are described later in this chapter Paper Handling Media Tray 1 up to 100 sheets Paper Letter ISO A4 Executive Legal 11 x 17 in multi purpose 279 x 432 mm ISO AS JIS B5 JIS B4 Maximum size 11 7 x 17 7 in 297 x 450 mm Minimum size 3 9 x 7 5 in 99 x 191 mm Other media transparencies and sheets of labels Envelopes Commercial 10 C5 DL Monarch ISOB5 up to 500 sheets Paper Letter ISO A4 Legal JIS B4 Tray 3 up to 500 sheets Paper Letter ISO A4 Legal JIS B4 ISO A3 11 x 17 in 279 x 432 mm Tray 4 up to 2000 sheets Paper Letter ISO A4 Legal JIS B4 ISO A3 11 optional x 17 in 279 x 432 mm 1 4 About Your Printer EN Capacity Output Top Output Bin up to 500 sheets Paper Letter Mt A4 Executive Legal 11 x 17 in Bins face down 279 x 432 mm ISO A3 JIS B5 JIS B4 Left Output up to 100 sheets Paper Letter ISO A4 Executive Legal 11 x 17 in Bin face up 279 x 432 mm ISO A3 JIS B5 JIS B4 Addressable X up to 250 sheets Paper Letter ISO A4 Legal JIS B4 ISO AS 11 x Mailbins 17 in 279 x 432 mm ISO AS JIS B5 JIS
105. nd Sales E 1 Customer Support Options US and Canada To Locate HP Authorized Dealers HP Authorized Dealer Support Parts and Manuals HP Repair Contracts HP FIRST 800 243 9816 US 800 387 3867 Canada 800 544 9976 dealers only 800 227 8164 US 800 387 3154 Canada 800 743 8308 US 800 267 1221 Canada 800 333 1917 or 208 344 4809 The time listed for the US Customer Support Center varies by printer line the center is currently open for the personal printer and scanner customers until 10 00 p m Monday through Friday and Saturday from 9 00 a m to 4 00 p m Customer Support Options Worldwide Customer Support Assistance language options available Obtaining Software HP Dealer Dutch 31 20 681 64 73 Danish 31 20 681 61 71 English 31 20 682 82 91 or 0891 391 000 Spanish 31 20 581 33 19 or 906 39 10 00 French 31 20 681 82 60 or 3670 39 49 German 31 20 681 71 74 Italian 31 20 581 33 18 Norwegian 31 20 682 00 94 Finnish 31 20 681 12 14 Swedish 31 20 681 80 25 Japanese 81 3 3335 8333 Mexican 52 5 326 45 00 or 91 800 50 198 Call HP FIRST World Wide Web URL http www hp com go cposupport Accessories and Supplies Call HP FIRST HP Authorized Service Call HP FIRST Call HP FIRST E 2 HP Customer Services and Sales EN Customer Support Options Worldwide HP First United Kingdom 0 800 96 02 71 Netherlands 06 02 22 420 Belgium Dutch 080
106. network or shared printer problems by connecting your printer problems computer directly to the printer and printing from an application you know works If you suspect network problems check with your network administrator or consult the network documentation that came with your printer network card s Computer displays 1 Add a Mode command to your computers AUTOEXEC BAT file for DOS messages the parallel port It should be inserted immediately following the such as Write PATH statement Fault Error aM For DOS versions below 4 0 add MODE LPT1 P Writing Device LP ins ADOS For DOS versions 4 0 and above add MODE LPT1 B Retry Ignore Your I O cable might be faulty see Printing Incomplete or Incorrect later in this section EN Maintenance and Troubleshooting 7 11 Print Speed Too Slow First page takes Set the Power Save feature for a longer time period or turn it off See much longer to print Configuration Menu in Chapter 4 A page may take longer to print than following pages due to complex formatting commands so changing the Power Save period may not result in the first page being printed faster Printer is usually 1 Printer speed is highly dependent on how your software slow to respond application is set up which printer driver you are using and how much traffic is on the network See the Getting Started Guide for configuration information 2 You may need to add more memory See Chapte
107. ng clears automatically this may TMG initialization the MIO is not active take up to five minutes but since the printer supports I O depending on the card switching the printer remains However if the message online remains after five minutes a problem does exist Contact you network administrator or consult the network documentation that came with your MIO card Continued on the next page 7 38 Maintenance and Troubleshooting EN Printer Messages continued The printer is attempting to No action required remove unusable paper such as after a paper jam The destination output bin is full Remove the paper from the and no more pages can be sent to indicated output bin that bin The 2000 sheet input tray Tray 4 Push Tray 4 into the printer is open until completely closed The output device is not properly Ensure the output device is seated against the printer or the pushed flush against the stapler lid is open side of the printer and close the stapler lid The stapler s 20 sheet limit has Send only print jobs of 20 been reached Job is not stapled pages or less to the stapler The stapler is out of staples Job is Load a new stapler cartridge not stapled The stapler has not finished Clear the stapler jam and correctly resend job The paper is misaligned and Remove the paper from the cannot be stapled stapler and resend the job Continued on the next page EN Maintenance and Troubleshoot
108. ngle inline memory module SIMM slots for memory expansion For the 551 5581 NX all four are available for expansion For the 581 MX one slot is occupied by a8 MByte memory SIMM and another slot is occupied by a SIMM holding Adobe s PostScript Level 2 language Therefore there are two available slots that you can use to install additional printer memory and printer personalities The printer contains 4 MBytes of on board memory By adding optional SIMMS with 2 4 8 16 or 32 MBytes you can increase memory to a total of 76 MBytes for the 551 MX Memory SIMMs for the HP LaserJet 4 Plus and 4M Plus printers can be used in the HP LaserJet 581 series PostScript language SIMMs for any other printer cannot be used in the HP LaserJet 551 series When you get a new memory board compare the part number on the outside of the package to the part number in Table C 1 below If you have not received the correct SIMM notify your authorized Hewlett Packard dealer Memory SIMM Part Numbers 2 MBytes C3131A 4 MBytes C3132A 8 MBytes C3133A 16 MBytes C3146A 32 MByte SIMMs are not available from HP The 32 MByte SIMMs are supported but must be obtained through third party providers Memory and Personality SIMM Installation C 1 Installing a SIMM Board CAUTION SIMM boards and your printer formatter board can be damaged by small amounts of static electricity When handling a SIMM or other board wear an antistatic wrist strap connec
109. nit removed Note EN After removing a sheet of paper you may need to check other areas to ensure that all paper has been removed Whenever a sheet of jammed paper becomes badly shredded it is a good idea to carefully piece all parts together to be sure you haven t overlooked some small part All portions of a jammed piece of paper must be removed or you may run into repeated jams Maintenance and Troubleshooting 7 29 Clearing the Left Door Fuser Area 1 Open the left door If a mailbox accessory is installed push it away from the printer first to access the left door WARNING Avoid touching the adjacent fusing area It may be HOT 2 Remove any jammed or damaged paper from this area by pulling it in the direction shown by the arrow A in Figure 7 5 3 Lower the two green tabs and carefully check for additional pieces of paper Remove all scraps 4 Close the door 5 Push the mailbox back into place if one is installed Figure 7 7 Left Door A Left door jam B Fuser area jam 7 30 Maintenance and Troubleshooting EN Clearing Tray 2 or Tray 3 1 Open the tray 2 Remove jammed or damaged paper from this area by pulling it in the direction shown by the arrow in Figure 7 8 3 Be sure to clear any torn pieces of paper 4 Close the tray Figure 7 8 Tray 2 Tray 3 is below Tray 2 EN Maintenance and Troubleshooting 7 31 Note Figure 7 9 Clearing the optional Multi Bin Mailbox or Mailbox
110. normal routine maintenance which includes Cleaning the printer Working with the toner cartridge Extending toner cartridge life Clearing the TOMER LO message Replacing staples Clearing staple jams The following sections help you troubleshoot the most common printer problems clear paper jams and understand printer messages Cleaning Tasks To maintain print quality thoroughly clean the printer e Every time you change the toner cartridge e After printing approximately 15 000 images e Whenever print quality problems occur Clean the outside of the printer with a lightly water dampened cloth Clean the inside with only a dry lint free cloth Observe the warnings and cautions that follow the cleaning tasks on the following page CAUTION To avoid permanent damage to the toner cartridge do not use ammonia based cleaners on or around your printer EN Maintenance and Troubleshooting 7 1 7 2 Maintenance and Troubleshooting Cleaning the Printer 1 Before you begin these steps turn the printer OFF and unplug all cords 2 Open the top cover of the printer and remove the toner cartridge WARNING Avoid touching the adjacent fusing area in the left door It may be HOT 3 With a dry lint free cloth wipe any residue from the paper path area the registration roller B and the toner cartridge cavity CAUTION Do not touch the transfer roller A Skin oils on the roller can reduce print quality If toner gets
111. not switched Put the printers power switch in the ON position ON Printer is switched ON Make sure the line voltage is correct for the printer s power but internal fans are not configuration See the plate next to the power receptacle on the running back of your printer for voltage requirements If you are using a power strip and its voltage is not within specification plug the printer directly into the power receptacle Display is blank and Press all the keys to see if one is stuck contact your HP service internal fans are not representative if this does not work running Printer display is in the Reconfigure the control panel display language Refer to the wrong language or Getting Started Guide displays unfamiliar characters 7 8 Maintenance and Troubleshooting EN Printer Cannot Print Configuration Page Check to see if Solution Correct size of paperis Check paper trays to be sure correct size media is loaded Letter not loaded or A4 Also check that guides are set correctly Toner cartridge sealing Remove sealing tape from toner cartridge See the Getting Started tape is not removed Guide or the installation guide that came with your toner cartridge Paper tray is out of paper Add paper and close tray if appropriate Printer cover s is open Firmly close the printer top cover and all doors left front and right Paper is jammed in the Check for paper jams See Paper Jams later in thi
112. nt of memory each personality needs Most users do not need to customize the Resource Saving configuration but you can change the amount of memory allocated to each print engine personality See Chapter 4 Printer Control Panel to learn how to configure memory for your printer 2 2 Memory and Memory Management EN Determining Memory Requirements The amount of memory you need depends on the types of documents you print Your print engine can print most text and graphics at 300 or 600 dpi without additional memory Add memory to your print engine if you Commonly print complex graphics Use many temporarily downloaded fonts e o e Print complex documents e Print duplexed PostScript documents e Use advanced functions such as I O Buffering and Resource Saving Table 2 1 presents the amount of memory required for the most common print jobs using 600 dpi printing Table 2 1 Minimum Memory Requirements PCL Minimum Memory PostScript Print Job Paper Size Requirements Minimum Memory Requirements single sided printing Letter A4 Legal 4 MBytes EN Memory and Memory Management 2 3 Note Improving Performance with I O Buffering When you select a print command from your software application the software sends your request to the print engine To help you get back to work more quickly the print engine reserves a portion of its memory to hold the file or page to be printed in an I O buffer until it is the
113. ntrol Panel Press LENTA repeatedly until CONFIGURATION MEHU appears Press EES repeatedly until 2 ZiDED GFF appears next to your selection Press IS repeatedly until BIHDIHG LOMG EDGE or BINDIMG SHORT EDGE appears selection 5 34 Print Tasks EN Note Note EN Stopping a Print Request You can stop a print request from your software application or from the printer control panel To stop a print job from a computer on a network refer to the HP JetDirect Print Server Software Installation Guide Note that it may take some time for all printing to clear after canceling a print job Stopping the Current Print Job from Your Software Application If many requests have been sent to the printer through your software they may be waiting in a print queue in Windows Print Manager for example See the instructions that come with your software for specific instructions about canceling a print request in the computer In order to cancel a print job at least one and sometimes two printed page s must be delivered to the destination output bin This ensures that you identify the correct print job Stopping the Current Print Job from the Control Panel Press DAN repeatedly until J06 CONTROL MENU appears Press 15 repeatedly until CEHCEL JOE appears Press Ed a to cause e the DEM to o stop printing and display the message STOFF z until the last page currently being pried 1S Place in Mie uit bir SELEC IHCE
114. o na 00000000 yg NOVELL STATUS 16 TCP IP STATUS NOT CONF IGURED MODE NODE NAME NP11CA491 SERVER NAME QUEUE SERVER HOST NAME CONFIG BY 0 IP ADDRESS RCVD SUBNET MASK 61 DEF GATEWAY 22 SYSLOG SERVER NOT SPECIFIED 37 IDLE TIMEOUT SECONDS 90 SPECIFIED SPECIFIED 15 8 28 128 hpnp hpb15554 cf hpb15554 RARP BOOTP TFTP 15 8 25 130 NOT SPECIFIED 0 0 0 0 NOVELL RETRANS NETWORK FRAME TYPE 00080244 EN 802 2 00080244 EN_11 00008024 EN 802 3 SNMP GET CMTY NAME APPLETALK STATUS INITIALIZING SNMP SET CMTY NAME ETALK NET 65281 NODE 138 P2 BOOTP SERVER LTALK NET 0 NODE 227 CONFIG FILE APPLETALK NAME g ETALK ZONE DLC LLE STATUS READY Sample PCL Configuration Page 4 12 Printer Control Panel Memory 4 MBytes 2 19 MBytes Total Memory Available Memory I O Buffering 0 KBytes Allocated of 100 KBytes Available Resource Saving Not Enabled Need 20 MBytes More Memory Oss o DISABLED DISABLED Control Panel Lock Control Panel Password O Paper Handling Options Duplex Unit PH Controller 01 62 Device 1 HEWLETT PACKARD 2000 SHEET INPUT TRAY Input Trays 1 TRAY 4 2000 Sheets Device 2 HEWLETT PACKARD MULTIBIN MAILBOX Output Bins 1 OPTIONAL OUTBI OPTIONAL OUTBI OPTIONAL OUTBI OPTIONAL OUTBI OPTIONAL OUTBI 6 OPTIONAL OUTBI Device 3 HEWLETT PACKARD STAPLER MODULE Output Bins 1 OPTIONAL OUTBIN 7
115. odd numbered facing down Load media into Trays 2 3 and 4 with the first side to be printed odd numbered facing up Maintenance and Troubleshooting 7 15 Problems with Accessories Tray 1 Cannot clear manual feed A previous print job may still be in the printer s buffer Go to the messages Cannot print from Tray 1 Paper is loaded into Tray 1 and the control panel Job Control Menu and select FORHFEED Check to be sure you have selected Manual Feed or Tray 1 through your software application for the size and type for which the tray is configured For Manual Feed wait for the printer to request the manual feed before loading the media Load the correct media in the tray See Chapter 5 for information on loading Tray 1 If the correct media is already loaded press displays a load or manual SS so the printer will use that media feed message Tray 2 and Tray 3 General operation For general paper operation information see Chapter 5 Print Tasks problems Paper jams and paper feeding problems Cannot access Tray 2 or Tray 3 Type media size message See Paper Jams later in this chapter Ensure that paper weight is within recommended range See Chapter 5 for media specifications Table 5 1 and media use guidelines Table 5 2 The printer selects paper from trays in a certain priority see Chapter 5 Software application paper size and type must be selected for the s
116. ol Panel Layout cnn 4 2 Indicator Lights lll lll 4 2 Control Panel Keys s x ooo ook xor yox e 4 3 Control Panel Display 4 4 Settings and Defaults 4 5 Control Panel Menus 2s 4 7 Selecting a Menu Item 4 7 Tay MEU mos hs Oe ee O9 2 9 0 809 ee Sg NOS d d 4 8 Job Control Menu 2 00002 eee 4 9 Test MEDIE eos ER RBS P sa m Ow 4 10 PELVIS uo x 9 939 9 3 29 9 208 eee EOS FPE OE UE 4 23 Configuration Menu ccn 4 24 Print Quality Menu lll lll 0048 4 26 PostScript Menu cnn 4 27 Input Output IO Menu 4 28 5 Print Tasks INTOGUCUION 2 4 ss oS 4 oir a BESS 5 1 Print Source and Media Options 5 2 Media Selection Guidelines Ln 5 3 Media Use Guidelines 000 5 5 Paper Trays 1 2 3 and optional Tray4 5 8 Loading Media Into Tray 1 Multi purpose 5 9 Loading Paper into Tray 2 or Tray3 5 11 Optional 2000 Sheet Input Tray 5 13 Loading Paper into Tray4 0 0 5 14 Envelopesim Tray D usc eben som eee ee re sews 5 16 Loading Envelopes into Tray1 5 17 Printing Envelopes from Your Software Application 5 18 Optional Envelope Feeder 00 4 5 19 Printing from the Optional Envelope Feeder
117. oller than the others The slide which stops the envelopes must be on the outside Adjust the tray to the right width of the envelope The envelopes must meet Envelope Feeder specifications Make sure you are not overloading the Envelope Feeder When loading the envelopes it is necessary to push them all the way down to touch the rollers Printer does not Turn the printer OFF remove and re install the optional Envelope recognize optional Feeder then turn the printer back ON Envelope Feeder Ensure the optional Envelope Feeder has been installed in your printer driver Refer to Chapter 3 for more information on accessing the printer driver Optional Printer Hard Disk Situation Solution Printer does not Turn power off and verify that the ribbon cable that connects the disk to recognize disk the printer is securely fastened Disk is not initialized Use the Windows based HP JetAdmin utility or the Macintosh based Control panel HP LaserJet Utility to initialize the disk displays 28 1 8 Disk failure Control Turn power off and verify that the ribbon cable that connects the disk to panel displays the printer is securely fastened If the control panel message continues 31 1 8 DISE to be displayed the disk drive needs to be replaced EN Maintenance and Troubleshooting 7 19 Disk is write Fonts and forms cannot be stored on the disk when the disk is protected write protected Use the Windows based HP JetA
118. omputer Inc Microsoft and Windows are U S registered trademarks of Microsoft Corporation Novell is a trademark of Novell Incorporated TrueType is a trademark of Apple Computer Inc Note CAUTION WARNING Conventions This manual uses the following conventions Italics are used for emphasis or to refer to another document COMPUTER FONT indicates text visible on a computer screen FONT indicates text visible on the printer control panel display The cursive letter is used in examples to distinguish the letter 1 from the numeral 1 one The character Y is used in examples to distinguish the numeral 0 from the letter O TONES indicates keys such as 715573 on the printer control panel EC EOS indicates keys such as RECS on your computer keyboard Notes contain important information about a topic in the text Caution messages appear before procedures which if not observed could result in loss of data or in damage to equipment Warning messages alert you to a specific procedure or practice which if not followed correctly could cause serious personal injury iii Supplementary Documents The technical reference guides listed below are designed for programmers The Paper Specification Guide is useful for purchasing agents and paper buyers These documents are available in English only You can order these documents through HP Direct Distribution or by contacting your authorized HP de
119. on t support directly like automatic stapling Typically a driver must be installed on your computer for each printer or printer you are using The information in this chapter applies to users of Windows 3 1x NT or 95 OS 2 or the Macintosh OS DOS applications must support advanced printers directly Users of WordPerfect v 5 x 6 x for DOS can obtain a special driver from HP Users of other DOS programs may be able to print using a program driver designed for an earlier model of HP LaserJet or a PostScript driver but may not be able to use some of the advanced features of the printer UNIX systems also work differently consult the documentation which accompanies the Printing System for UNIX Most applications allow you to access the printer driver through the Properties Print Print Setup or Page Setup commands Print job settings selected through your application typically override equivalent settings made through the printer driver Printer settings made in the application or printer driver typically override the corresponding setting made on the printer control panel In some environments the printer can send status information back to the operating system This capability 1s called bi directional communication since information is sent to and from the printer In a bi directional environment the optional printer accessories are detected and enabled in the driver automatically In non bi directional environments accessories
120. on your clothes wipe it off with a dry cloth and wash your clothes in cold water Hot water sets toner into fabric 4 Replace the toner cartridge close the printer reconnect all cables and switch the printer ON EN WARNING EN Toner Cartridge Extending Toner Cartridge Life The life of your toner cartridge depends on the amount of toner your print jobs require When you print word processed text average toner cartridge yield is 15 000 pages printed at 5 coverage A typical full page business letter is about 5 coverage This assumes that the print density setting is in the middle range Using EconoMode can further extend average toner cartridge yield See Chapter 6 Print Quality EconoMode extends toner usage beyond the specified 15 000 images However extended use of the toner cartridge assembly may result in wear of moving parts within the cartridge this may produce unusual noises Because of this HP cautions you not to use EconoMode full time Storing and Installing the Toner Cartridge Do not remove the toner cartridge from its packaging until you are ready to use it The shelf life of an unopened cartridge package is approximately 2 1 2 years the shelf life of an opened cartridge package is approximately six months Use the cartridge before the expiration date the expiration date is stamped on your toner cartridge box To install a new toner cartridge follow the instructions in the Installation Ins
121. onts The HP LaserJet 581 MX is configured with Adobe s PostScript Level 2 language and includes 35 scaleable PostScript fonts The 581 581 NX requires the optional Adobe PostScript SIMM be installed before this option is available Adobe s PostScript Level 2 is compatible with earlier versions of the language PostScript font samples are shown in Figure 1 3 PostScript Fonts ITC Avant Garde Gothic Book ITC Avant Garde Gothic Book Oblique ITC Avant Garde Gothic Demi ITC Avant Garde Demi Oblique ITC Bookman Light ITC Bookman Light Italic ITC Bookman Demi ITC Bookman Demi Italic New Century Schoolbook Roman New Century Schoolbook Italic New Century Schoolbook Bold New Century Schoolbook Bold Italic Courier Courier Oblique Courier Bold Courier Bold Oblique ITC Zapf Chancery Medium Italic PostScript Fonts Helvetica Helvetica Oblique Helvetica Bold Helvetica Bold Oblique Helvetica Narrow Helvetica Narrow Oblique Helvetica Narrow Bold Helvetica Bold Oblique Palatino Palatino Italic Palatino Bold Palatino Bold Italic Times Roman Times Italic Times Bold Times Bold Italic Symbol Lwupor ITC Zapf Dingbats MEG About Your Printer 1 9 Special Features of the HP LaserJet 5Si NX Printer The HP LaserJet 581 NX printer is configured with Hewlett Packard s PCL 5 language and an HP JetDirect print server that allows you to connect your printer to Ethernet networks Memory Management The HP
122. ope Customer Support Assistance See the flyer included with printer Obtaining Printer Drivers Call HP First World Wide Web www hp com Belgium French 078 11 70 43 China 010 505 5280 Germany 0130 8100 61 France 05 90 5900 Switzerland German 155 1527 Switzerland French 155 1526 English outside of U K 31 20 681 5792 HP FIRST Fax Information Retrieval Support Technology is a no charge 24 hours self help service that provides answers to the most common questions about your printer Through HP FIRST you can receive ordering information software application notes and printer driver update request forms Simply dial the HP FIRST number from a touch tone phone connected with a Group 3 Facsimile machine and follow the voice prompts that guide you to select an index of available support and product documents EN Maintenance and Troubleshooting 7 49 7 50 Maintenance and Troubleshooting EN Specifications Location Requirements Place your printer on a sturdy level surface in a well ventilated room The environment should be stable with no abrupt changes in temperature or humidity and no exposure to direct sunlight or chemicals Figure A 1 shows the suggested amount of space to leave around the printer Figure A 2 shows the suggested amount of space if you have installed an optional mailbox accessory Leave adequate space to remove paper trays and to allow air circulation around vents to prevent overheating
123. or operating Systems e Improved document production and monitoring capability e Transparent access to printer capabilities and information in Windows 95 and Windows 3 1 HP JetDirect Print Server Standard on 5Si MX optional on 5Si 5Si NX e Bi directional parallel port with ECP and MLC support e One available MIO slot for optional I O 2 available on 5Si EN Feature peseription Environmental features e EconoMode reduces toner consumption e Power Save setting meets Energy Star guidelines e High content of recyclable components and materials e 15 000 page toner cartridge capacity average Duty Cycle 100 000 pages per month The HP LaserJet 5Si Printer is shown in Figure 1 1 Figure 1 1 HP LaserJet 5Si Printer EN About Your Printer 1 3 Table 1 2 Standard Features of the HP LaserJet 5Si 5S81 MX 5Si NX Printer The HP LaserJet 551 5351 MX 5S1 NX printer provides 24 ppm pages per minute printing of Letter or ISO A4 paper at true 600 dpi dots per inch resolution Your printer handles a wide variety of paper weights and sizes including wide format paper 11 x 17 in 279 x 432 mm Paper Handling HP JetAssist Hewlett Packard s trademark for an accessible paper handling architecture is available in the HP LaserJet 5S1 5Si MX 551 NX printers It enables intelligent friendly communication with paper handling devices making them easy to use Table 1 2 identifies each tray and bi
124. paper size 4 9 paper type 4 9 self test 4 12 example 4 12 serial number print engine location 1 12 1 13 service after warranty D 3 agreements D 1 during warranty D 3 settings default 4 6 setup strings B 2 B 3 font selection B 3 SIMM installation error messages 7 21 introduction C 1 procedure C 2 testing memory board C 4 testing PostScript board C 5 troubleshooting SIMM boards 7 20 validation error messages 7 21 SIMM slots location 1 12 software components 3 6 document monitoring 3 7 DocWise 3 7 DOS Symbol Sets Utility 3 9 drivers 3 3 end user 3 6 HP FontSmart 3 4 3 6 HP JetAdmin 3 7 HP JetPrint 3 6 HP Print Server NLM 3 8 HP Toolbox 3 7 license D 5 Macintosh utilities 3 8 network administration 3 6 network administrator 3 7 obtaining updates 7 48 software applications printing envelopes from 5 18 setup strings B 3 stopping current print job 5 35 sound emission A 3 specifications A 1 environmental A 1 Stapler 7 6 clearing staple jams 7 7 loading staple cartridges 7 6 stapling documents 5 28 stop printing 5 35 stopping print requests 5 35 storing print data 2 2 supplies accessories 1 11 switchboxes D 3 symbol sets common values B 3 printing 3 9 Symphony Lotus B 2 T technical reference guides i iv television reception A 4 temperature A 3 terminating ajob 5 35 Test Menu 4 10 test page 4 12 testing SIMM boards C 4 tests PostScript 4 16 self 4 12 INDEX 3 toner cartridge life 7 3 cleaning TON
125. per 1s loaded and has been set on the printer control panel Job Control Menu The Job Control Menu is used to cancel a current job or to eject data that has been sent to the printer T a CARCEL JOB option will cancel the job from the control panel The FOREBFEEE an 1s useful when the data light is on but nothing 1s nice out This situation occurs when the application has not told the printer that 1t has finished sending data This commonly occurs when printing from DOS Table 4 6 presents the messages that appear after selecting each menu item Job Control Menu Menu tem Explanation EN Press EX ja CHECK LAST POG appears until the page e curenty being printed IS Mi in the output bin SE me is So eo ie If you press ETE again CANCELING JOS appears until the entire print job is enous or deleted To ignore job cancellation press TSS IRI 3 is displayed The online indicator ashes until the page is delivered to the output bin Printer Control Panel 4 9 Test Menu Use selections from this menu to print configuration and font demonstration pages Samples of the printouts are presented on the following pages with keys for interpreting the information Table 4 7 presents the messages that appear after selecting each of the menu items Table 4 7 Test Menu Menu item Explanation PRIHTIMG CONFIGURATION E appears on the Sonic pail display Two pages are printed The first page presents variables and d
126. per 5 14 troubleshooting 7 17 32 MByte SIMM 2 1 A accessories part numbers 1 15 acoustic emissions A 3 B Bi Tronics parallel port location 1 12 bidirectional communication defined 3 3 binding options 5 34 C cables part numbers 1 15 recommended 1 15 calling for help 7 48 Canadian DOC regulations A 4 canceling print jobs 5 35 character set printer commands B 3 selection B 3 cleaning generally 7 1 printer 7 2 collation feature disabling in application 3 4 enabling in driver 3 4 computer font 1 111 Configuration Menu 4 24 Configuration Page example from PCL 4 12 example from PostScript 4 16 example of a Menu Map 4 14 conservation saving toner 7 3 control panel activating REt 6 4 adjusting print density 6 3 changing paper type 4 9 changing print resolution setting 6 2 display 4 2 4 4 display language wrong 7 8 IO Menu 4 28 keys 4 3 layout 4 2 lights 4 2 location 1 11 media type selecting 5 21 menus 4 7 messages 7 33 7 36 7 40 PostScript Menu 4 27 EN Print Quality menu 4 26 selecting items 4 7 selecting media size 5 21 selecting Multi Bin Mailbox 5 27 5 28 selecting paper output bin 5 25 selecting two sided printing 5 34 setting defaults 4 5 settings problems 7 14 stopping current print job 5 35 Test Menu 4 10 Tray Menu 4 8 conventions manual 1 111 customer support options Canada 7 48 Europe 7 49 United States 7 48 D dBase B 2 default settings 4 6 defaults Tray Menu 4 8
127. per Tray 1 loading envelopes 5 17 loading media 5 9 selecting paper size 5 21 paper trays loading envelopes in Tray 1 5 17 loading Tray 2 or Tray 3 5 11 loading Tray 4 5 14 location 1 11 paper trays 1 2 and 3 5 8 paper type setting through control panel 4 9 parallel cable 1 15 PCL commands B 1 Configuration Page 4 12 font list 4 18 font selection B 3 Menu Map page 4 14 printer commands B 4 PCL fonts 1 7 PCL Menu 4 23 phone numbers Customer Support Center 7 48 European CSC 7 49 HP FIRST European countries 7 49 HP FIRST US Canada 7 48 obtaining printer drivers 7 48 software application notes 7 48 United States CSC 7 48 EN point size B 3 portrait orientation 4 8 PostScript configuration page 4 16 font list 4 20 menu 4 27 option 2 2 SIMM installation C 1 testing SIMM board C 5 troubleshooting 7 22 Power Save feature 1 6 4 24 7 36 print density adjusting 6 3 toner life 6 3 print overrun message 7 40 print quality adjusting 6 4 SEE quality Print Quality Menu 4 26 Printer about 1 1 1 16 accessories and options 1 13 acoustic emissions A 3 cleaning 7 1 7 2 drivers 2 3 3 3 duty cycle D 3 electrical specifications A 3 environmental specifications A 1 features 1 4 illustration 1 3 introduction 1 1 location requirements A 1 messages 7 36 7 38 7 40 7 46 PCL commands B 1 power consumption A 3 print quality 6 4 printing quantity limitations D 3 Printing System 1 5 repacking guidelines D 4 sa
128. pler through your software application or printer driver This 1s the recommended method for stapling If you are unable to designate the paper destination in your software or printer driver follow the instructions below for setting the overall default printer output bin selection Where and how you make selections depends on your software application or associated printer driver The selection process may be available only from within the printer driver See Chapter 3 Printer Software or your application manual for more information Selecting the Stapler as default destination from the Control Panel If your software does not support stapling set it using the directions below 1 Press TESTS repeatedly until COHF IGURBTIOM MENU appears 2 Press TES repeatedly until PAPER DESTIMATION TOP OUTPUT 5 28 Print Tasks EN 3 Press EN repeatedly until FAFER DESTIMATION OUTEIH F appears Your network Din e or may wine ane hea name of this bin For example it may be called STRFLER selection Print Tasks 5 29 Different First Page 5 30 Print Tasks Use the following procedure to print the first page of a document on preprinted or special paper such as a letter with just the first page on letterhead paper 1 Select a different paper for the first page in your application or printer driver Note Where and how you make selections depends on your software application or associated printer driver The selection
129. presentative and printer l O settings For the MIO error this is an I O For the parallel configuration buffer overrun error check for loose cable use a high quality cable see Chapter 1 for HP cable part numbers and information Note some non HP parallel cables may be missing pin connections If you are using an I O other than the Bi Tronics parallel I O see the manual for that device or contact your dealer If you are on a network contact your network administrator If problem persists power cycle the printer These error messages are saved in the Error Log The printer hard disk is not Press BSS F to continue initialized Use the Windows based HP JetAdmin utility or the Macintosh based HP LaserJet Utility to initialize the disk The printer hard disk has failed Press 435515 to continue self test Turn power off and verify that the ribbon cable that connects the disk to the printer is securely fastened If the control panel message continues to be displayed the disk drive needs to be replaced Continued on the next page EN Maintenance and Troubleshooting 7 41 Printer Messages continued If the following errors persist call your HP authorized service provider The printer detected a disk failure Printer operation may continue if access to the disk is not required Press SESS to continue printing when this error occurs Call service to repair or replace the disk An abnormal connectio
130. previous section or replace the cartridge If you continue to use the cartridge your print will become lighter and white streaks may appear FIO me uis bs Menu you can set TOMER LObkESTOP or e When set to TOMER LOUSCONTIBNUE the printer continues to print after detecting that toner is iow The OMER LOW message is pubis on n the control panel instead of KERAG Use TONER LOUZCONTINUE when printing long or aad print jobs e When set to TOMER Lise PE the printer stops printing and goes offline when low toner is l To resume printing press ASS B The printer continues to display the TOHEF 1044 message until is vane the cartridge The default setting is TOMER For more information about the Configuration Menu see Chapter 4 Printer Control Panel Maintenance and Troubleshooting 7 3 Optional Stapler 7 6 Maintenance and Troubleshooting The only maintenance required for the Stapler is to load new staple cartridges and to clear staple jams if they occur Both procedures are explained below Loading Staples 1 Turn off the printer and remove the Left Output Bin 2 Open the stapler unit cover 3 Squeeze the stapler cartridge tabs together and the pull empty staple cartridge out 4 Remove the orange plastic shipping clip from the new staple cartridge 5 Insert the new staple cartridge until it snaps into place 6 Close the stapler unit cover and replace the Left Output Bin EN Clearing Staple Jams
131. print to all HP printers and printers on the network from one screen Users can view control panel messages and check the status and progress of print jobs Access HP JetPrint from the Utilities tab of HP Toolbox HP Toolbox HP Toolbox is a one step access tool to document status printer status and Show Me How information available to Windows 95 clients on Novell NetWare that is installed as part of the Printing System From the Toolbox which is accessed from the printer icon on the taskbar in Windows 95 users can also configure printer alerts and launch other utilities like HP Font Smart A subset of this functionality is available for Windows 3 1 clients as well DocWise DocWise is document monitoring software available to Windows 3 1 and 95 clients on Novell NetWare that is installed as part of the Printing System It provides status information on the document being printed or on the status of the printer at the time the document was submitted It also includes helpful hints on using the printer Network Administrator Software HP JetAdmin HP JetAdmin is a printer management tool for network administrators With HP JetAdmin a network administrator can remotely install configure troubleshoot manage and set passwords for JetDirect connected printers as well as printers connected to file servers on Novell NetWare Also a network administrator can configure printer accessories for network printers remotely HP
132. printer Unlike standard printer memory items on the Printer Hard Disk remain in the printer even when the printer is powered off Fonts downloaded to the Printer Hard Disk are available to all users of the printer Macintosh Users can use the HP LaserJet Utility and Windows users can use the HP printer driver to download fonts The Printer Hard Disk can also be write protected through software for additional security Refer to the online help associated with your HP Software for more information For the Macintosh environment refer to the HP LaserJet Utility Guide online help included with your HP LaserJet Utility software For the Windows environment refer to your HP Windows driver online help If you are a PostScript language programmer refer to Adobe s PostScript Language Reference Manual for information about downloading forms and patterns to the disk EN Table 1 3 Memory upgrades Accessories and Options Option Part Number Description Toner Cartridge C3909A Replacement toner cartridge Stapler Cartridges C3772A 3 pack of staple cartridges Each cartridge contains 2000 staples 2 MByte C3131A Additional printer memory 32 MB SIMMs are also available from third party suppliers Adds Adobe s PostScript Level 2 language to the 5Si 5Si NX printers Provides duplexed double sided printing capability Attaches to printer above Tray 1 holds up to 100 envelopes Supports Commercial 10 C5 DL Monarch I
133. provides economical scheduled on site coverage Designated for customer sites using 25 or more workstation products this service provides scheduled weekly repair visits to your central location HP can write an agreement for any combination of 25 or more workstation products including printers plotters computers and disk drives EN Warranty and Software License D 1 Warranty This warranty entitles you to standard warranty services for your printer and 1s available from HP worldwide However there may be local variations in the level of warranty service You should contact the local HP Service Center to check for the applicable local warranty in your country or province One Year On Site Limited Warranty Hewlett Packard warrants its computer hardware products against defects in materials and workmanship for a period of one year from purchase by the end user During the warranty period HP will at its option either repair or replace products which prove to be defective The warranty period begins either on the date of delivery or where the purchase price includes installation by Hewlett Packard on the date of installation Should HP be unable to repair or replace the product within a reasonable amount of time you will be entitled to a refund of the purchase price if you return the product To have your printer serviced by HP you should contact the closest HP Service Center Exclusions The warranty on your HP LaserJet 581 58
134. r 1 About Your Printer for HP memory part numbers Also see the Determining Memory Requirements section in Chapter 2 Memory and Memory Management Printing Incomplete or Incorrect Blank pages print Turn the printer OFF and then back ON Make sure toner cartridge is installed properly Make sure the toner cartridge sealing tape has been removed See the Getting Started Guide or the installation guide that came with your toner cartridge Garbled pages print Ensure that your software application is configured for the correct there are overprints printer or only a portion of a page prints Replace the printer interface I O cable with a cable you know works to see if the cable is defective Your parallel printer cable quality may be defective Use a high quality cable see Chapter 1 for an HP cable part number Setthe PEESOHBL TT item in the Configuration Menu to AUTO see Chapter 4 The printer may have been set to PCL and a PostScript job was sent to the printer or vice versa Data file sent to the printer may be corrupt Try sending another file to see if it prints The job wasn t You may need to add more printer memory See Chapter 1 About duplexed Your Printer for HP memory part numbers Also see the Determining Memory Requirements section in Chapter 2 Memory and Memory Management 7 12 Maintenance and Troubleshooting EN Data is missing but Check your software
135. r an experienced radio TV technician Note Any changes or modifications not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply within the Class B limits of Part 15 of FCC rules Canadian DOC Regulations Complies with Canadian EMC Class B requirements lt lt Conforme la classe B des normes canadiennes de compatibilit lectromagn tiques lt lt CEM gt gt gt gt A 4 Specifications EN Figure A 3 EN VCCI Statement Japan The following VCCI statement similar to the FCC regulations is required in Japan COSI PAARE EEH T OB UII vc ane uim CDEXImmoomiesumsusiEtHEJcUuTfESgA SEES SM MEA ERMHNBRRA VCCI RHICMALTHHET LDL BEB 7A FEY a YU RERICAEL CCRT AL PiISBHORWRECCSAZCLEBAHET RU AAA Ho TIEL FoR eL TFS VCCI Statement Japan Specifications A 5 WARNING Safety Information Laser Safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States This printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside this printer 1s comple
136. radations along the angles and curves of the printed image Figure 6 1 shows two magnified images the left one A shows REt set to OFF the right one B shows it set to ON Resolution Enhancement If available you can change this setting through your printer setup screen in the printer drivers otherwise use the control panel Activating REt from the Control Panel Press MAY repeatedly until PRIHT QUALITY MENU appears Press HET repeatedly until RESOLUTION EHHRHCEMEHT OM appears Press to save your selection An asterisk appears next to that setting 6 4 Print Quality EN Solving Print Quality Problems Solutions to general causes of print quality problems are given in the checklist below followed by specific samples of common print quality problems If the listed solutions do not work see Chapter 7 Maintenance and Troubleshooting for other possible solutions Below are the actions you can take if you have problems with print quality e Check the EconoMode setting be sure it is OFF See EconoMode later in this chapter Redistribute the toner in the toner cartridge See Chapter 7 Clean the inside of the printer See Chapter 7 Adjust the print density See Print Density earlier in this chapter Check the paper type and quality See Tables 5 1 and 5 2 in Chapter 5 Print Tasks for media selection and use guidelines e Make sure you are printing at 600 dpi resolution e Adjust th
137. ransfer door paper jam EN Maintenance and Troubleshooting 7 33 WARNING Figure 7 11 Clearing the Optional Envelope Feeder Open the top cover 2 Remove toner cartridge Avoid touching the adjacent fusing area It may be HOT Remove envelopes in this area by pulling them in the direction shown by the arrow in Figure 7 11 Remove any and all pieces of torn paper Carefully check to be sure you have removed all scraps Lift both green user tabs to clear any jams that may be hidden You may need to remove the optional Envelope Feeder to release any jammed envelopes or scraps of paper After removing all pieces of the envelope or paper replace the optional Envelope Feeder and toner cartridge Optional Envelope Feeder 7 34 Maintenance and Troubleshooting EN Repeated Paper Jams General repeated Check to see that media is correctly loaded in the trays and that paper jam problems all width guides are correctly set not skewed See Chapter 5 Print Tasks Try turning over the stack of paper in the tray If you are using letterhead paper try printing from Tray 1 Do not use previously printed paper or torn worn or irregular paper For the recommended paper and other media for your printer see Chapter 5 Check the media specifications if outside of the recommended specifications problems may occur Printer may be dirty Clean the printer as described in the first section of this chapter Check t
138. rees the server to concentrate on other tasks Macintosh Utilities The Macintosh software partition on the Printing System CD is only accessible from Macintosh systems e HP LaserJet Utility The HP LaserJet Utility allows the network administrator to configure many printer features from the computer This is especially helpful in a network environment when the printer is not near your desktop With this utility you can Name the printer assign it to a zone on your network download files and fonts and change many of the default settings Permanently download fonts to the printer s hard disk if installed Monitor the status of networked printers e Lock the printer control panel and set a password without leaving your computer 3 8 Printer Software EN e Bitmapped Screen Fonts The bitmapped screen fonts match your printer s 35 internal PostScript fonts allowing you to see on screen how your printed page will look DOS Symbol Sets Utility An additional utility 1s included with the Printing System Use this utility to print the symbol sets for each of the printer s typefaces Symbol sets are collections of unique characters for international languages mathematical equations legal citations line drawings and other special applications Printing the Symbol Sets Insert the Printing System CD At the DOS command prompt switch to the drive where you inserted the Printing System CD Type SYMSETS and press LAMA to star
139. rinter EN Media Selection Guidelines Table 5 1 displays guidelines for selecting the appropriate media to print from Trays 1 2 3 and 4 and to the optional Mailbox with Stapler Table 5 1 Media Selection Guidelines Tray 1 Dimensions Weight Capacity Maximum paper size 11 7x17 7in Single sided 16 lb Bond 100 sheets of 20 Ib 297 x 450 mm to 110 l Index 60 to Bond 75 g m paper 39x75in 99m Do not load to more C00 x 191 MM fTwo sided 16 to 284b Nena maximum neigh Paper Letter 8 5x 11 in Bond 60 to 105 g m mana pap 216 x 279 mm l l Paper weighing above Paper ISO A4 8 3 x 11 7 in 28 Ib 105 g m should 210 x 297 mm pe manually fed from Paper Executive 7 25x10 5in Tray 1 184 x 267 mm Two sided printing is Paper Legal 8 5 x 14 in NOT available for 216 x 356 mm Maximum sized paper Paper 11 x 17 in 11x17in or on media smaller 279 x 432 mm than Executive size Paper ISO A3 11 7 x 16 5 in 297 x 420 mm Paper JIS B5 7 16 x 10 12 in 182 x 257 mm Paper JIS B4 10 12 x 14 33 in 257 x 364 mm Transparency See minimum 0 0039 0 0045 in thick Limit to paperfill mark and maximum 0 099 to 0 114 mm on paper width guides paper sizes Label listed above 0 005 0 007 in thick 0 127 to 0 178 mm Envelope Commercial 4 1 x 9 5 in Should not exceed 24 lb Up to 10 at one time 10 Com 10 105 x 241 mm Bond 75 g m Envelope C5 6 4 x 9 0 in 163 x 231 mm Envelope
140. rsonality such as PostScript the printer will continue but without that personality EN Maintenance and Troubleshooting 7 21 PostScript Troubleshooting to FERSONALITY i If itis set to AUTO set it to POSTSCRIPT for this Sut job ai When the job has printed return the setting to AUTO The job prints in Courier The requested typeface is not available in the printer or is not the printer s default font present on the disk Use a font download utility to download the instead of the font you desired font eeasieu Fonts downloaded to memory are lost when the printer is switched OFF They are also lost if Resource Saving is not used and a personality switch is performed to print a PCL job Disk fonts are not affected by PCL jobs or by switching the printer to OFF Print a PostScript Font Page to verify that the font is available If a disk font appears to be missing it may be because a software utility was used to delete the font because the disk was re initialized or because the disk drive is not installed correctly Print a configuration page to verify that the disk drive is installed and functioning correctly Print a Disk Directory to aid you in identifying available fonts A page prints with clipped If the page margins are clipped you may have to print the page at margins 300 dpi resolution or install more memory Also try turning Resource Saving and l O Buffering OFF A page fails to print Set PRINT POSTSCRIPT ERRORS
141. s been installed and configured To verify that the font or format you want is available print a font list see Chapter 4 Your software selected a substitute font for one that is not available in the printer See your software application manual for more information on font selection Printer draws media Be sure your software application is selecting the correct size of from the wrong media paper ee Ensure that the driver for your software application is correctly installed configured and capable of requesting desired size and type of media The size of paper you are requesting is not in the tray you have selected The printer draws paper from the next default tray with the correct size Put the correct size paper in the tray and make sure it is adjusted correctly Check Tray Menu for correct type and size for Tray 1 For Trays 2 4 look at the size loaded and correct as needed Ensure that the tray is loaded with enough paper to complete the print job If you selected the 2000 Sheet Input Tray Tray 4 and did not turn the printer off when installing it the printer does not recognize it and draws paper from the next default paper size source Switch the printer OFF then back ON and the printer will recognize Tray 4 Printer prints in Ensure that the printer personality such as PostScript is installed wrong personality in the printer see Chapter 4 for example a text listing of PostScript commands prin
142. s chapter printer Messages appear inthe Review the messages for help See Printer Messages later in display this chapter If no error messages appear but the configuration page still does not print call for assistance Display Messages Cannot be Cleared Message Solution TONER LO See Clearing the TONER LOW Message earlier in this chapter j Load the requested media into the indicated tray Press BESES E LEGAL to override and to print on an already loaded paper size or similar messages requesting that you load media Wait for the message to disappear approximately 5 minutes If the printer MIO card is operating correctly and communicating with the network this message disappears after approximately one minute and no action is required If the MIO card is unable to communicate with the network this message remains for five minutes and then disappears In this case the printer is not communicating with the network even though the message is no longer present The problem may be a bad MIO card a bad cable or connection on the network or a network problem Contact your network administrator EN Maintenance and Troubleshooting 7 9 Software Computer and Printer Interface Problems Print Job Does Not Print Check to see if Solution o Printer is OFF or not Make sure the printer is ON and that all power cables are firmly connected to an plugged into both the printer components and an active power
143. s the mode established by the network administrator In nonbidirectional environments you can change the mode in the driver The method for changing the mode varies by driver and by operating system Refer to your driver s on line help The printer control panel will display different messages depending on which mode you are using 5 22 Print Tasks EN Note EN In Mailbox Mode if the Then the physical Control Panel says location is PLUNAL OUTPUT HIN i Left Output Bin DUTPLIT BIN Mailbox 1 5 through CORAL OUTPUT ELM X Stapler Bin X represents any number other than 1 through 6 In Job Separator or Stacking Then the physical Modes 1f the Control Panel location is says PPIIOMBL OUTRUN ELM i Top Output Bin PIOMBL OUTPUT BIH Mailbox bins PIIOMBL OUTPUT ELM X Stapler Bin X represents any number other than 1 through 6 The mailbox handles all of the printer s supported paper sizes Envelopes labels and transparencies are sent only to the Left Output Bin face up Print Tasks 5 23 Figure 5 3 Output Bins 1 Top Output Bin 2 Left Output Bin 3 Stapler Bin 4 Optional Mailbox Bins 5 24 Print Tasks EN Note EN Selecting the Left Output Bin The Left Output Bin should be used for envelopes transparencies and labels Using this bin helps reduce paper curl Selecting the Left Output Bin throug
144. soft Windows NT 3 51 and 4 0 IBM LAN Server 3 0 or greater Apple AppleTalk For more information about software and drivers see Chapter 3 Printer Software Input Output A built in Bi Tronics parallel interface allows high speed two way ene res communication between the printer and your computer Two MIO slots allow for extended connectivity If serial connection is required contact an authorized HP dealer for information about an optional serial MIO card or a serial to parallel converter The HP JetDirect Print Server standard on the 551 MX 551 NX and available as an option on the 551 allows the printer to function through most networks without a separate print server Energy Efficiency The printer s Power Save feature conserves electricity by substantially reducing power consumption when idle for a user specified length of time As an EPA Energy Star partner Hewlett Packard has determined that this product meets the Energy Star guidelines for energy efficiency You may change the POWER SOVE DELAY from the default of 1 hour This item is located in the COHF PGUREBTIUOM MENL on the printer control panel EconoMode EconoMode reduces the amount of toner applied to the printed page and is ideal for printing document drafts When EconoMode is on the print on the page appears significantly lighter but is still readable EconoMode has no effect on the speed of the printer or the amount of energy used 1t only cons
145. stop 10 Tray 3 5 Top cover 11 Power Switch 6 Tray 1 multi purpose 12 Front door EN About Your Printer 1 11 Figure 1 5 Key Printer Parts Rear View 1 Printer Circuit Assembly formatter board Printers Hard Disk optional HP MIO slots on the 5Si MX 5Si NX slot 1 contains the HP JetDirect Server Bi Tronics parallel port External Paper Handling Controller Board SIMM slots Power connector 2 NS QUE gee X JM Print engine serial number 1 12 About Your Printer EN Figure 1 6 EN ph qe de 9 Accessories and Options As printing and network needs grow you can increase the printer s capabilities by adding accessories and options Figure 1 6 shows the paper handling options available These options are described in Table 1 3 along with other available options Ordering information can be found in Appendix E HP Sales and Customer Service Look for information about using the accessories in Chapter 5 Print Tasks Paper Handling Accessories and Options Envelope Feeder Duplex Unit 2000 Sheet Input Tray Multi Bin Mailbox provides mailbox job seperation and job stacking Mailbox with Stapler provides mailbox job seperation job stacking and stapling About Your Printer 1 13 1 14 About Your Printer The Optional Printer Hard Disk The Printer Hard Disk accessory can be used to permanently store downloaded fonts and forms in the
146. t aside to hold incoming data When this item is set to AUTO the memory set aside for I O buffering is automatically determined by the printer based on available memory When it is set to ON the size can be manually adjusted When it is set to OFF no memory is set aside This menu item will NOT appear in the menu unless sufficient memory is available to allow I O buffering For PCL the standard 4 Mbytes of memory is sufficient For PostScript it will take more than 12 Mbytes of memory See Chapter 2 to learn how I O buffering improves performance Note When the I O buffer settings change all downloaded resources are deleted unless they are stored on the optional printer hard disk Becomes visible only if iG BUFFEE is set to ON It is used to set the size of the buffer Once the item is selected press repeatedly to reach the increment value desired If you hold down the key the values speed the increments Factory default Print Tasks EN Introduction This chapter explains how to Print media from the best source Load media into the input trays Print a variety of media from Tray 1 including labels and transparencies custom size paper letterhead documents preprinted forms and special papers Print paper from the optional 2000 Sheet Input Tray Tray 4 Verify the correct size and type of media in the paper trays Print envelopes from Tray 1 from the optional Envelope Feeder or using a software applica
147. t is equipped with a surge protector Damage to your printer could occur from the use of unprotected mechanical switch boxes Warranty Limitations The warranty set forth above is exclusive and no other warranty whether written or oral is expressed or implied Hewlett Packard specifically disclaims the implied warranties of merchantability and fitness for a particular purpose Service During the Warranty Period If your hardware should fail during the warranty period contact an authorized HP dealer or an HP Customer Service Center Service After the Warranty Period If your hardware fails after the warranty period contact an authorized HP dealer or your local Customer Service Center If you have an HP Maintenance Agreement request service under your agreement Warranty and Software License D 3 Repacking Guidelines To repack the print engine e Remove and retain the toner cartridge e Remove and retain all of the following optional accessories if installed Envelope feeder 2000 sheet input tray Mailbox with Stapler or Multi Bin Mailbox e Use the original shipping container and packing materials if possible e Include print samples and 50 100 sheets of the paper or forms you are having trouble printing if possible Note If you have already disposed of your printer s packaging material packaging material can be ordered from HP see Appendix E or Calling for Help in Chapter 7 Order part number C3986 90005
148. t the utility At the DOS command prompt type SYMSETS id number LPTx where id number is the PCL Symbol Set identification number and x is the number of the printer port Table 3 1 lists the symbol set names and identification numbers This table also shows which symbol sets are available for each typeface Printer Software 3 9 Table 3 1 DOS Symbol Sets PCL Typeface Symbol Antique Clarend Garmnd Letter Line ca CG i Set ID Symbol Set Albertus Olive Cond Coronet Courier Antiqua Gothic Printer Marigold Omega Times Univers Cond 2 N ISO 8859 1 Latin 1 previously called ECMA 94 Latin 1 N ISO 8859 2 Latin 2 N ISO 8859 9 Latin 5 OU PC 8 Default 2U T C lt D SD o 0 2 5 1 11U PC 8 D N 1 PC 850 17U PC 852 PC Turk 9 19U Windows 3 1 Latin 1 Microsoft calls it ANSI l Ventura International 14J Ventura US 9E i 5T 7J skTop 0J Text 3J 6J Microsoft Publishing 1U ga 1E i oU CII 0S i 2S panish 1G 1F 1 1 8 5 6 ISOS B 9U Windows 3 0 Latin 1 previously called Windows 12J MC Text 19M Symbol 579L Wingdings These symbol sets are variations of the Roman 8 symbol set e S a S e S 3 10 Printer Software EN Printer Control Panel Note Note EN Introduction This chapter describes the following topics e An introduction to the control panel and an explanation of how to use each of its options e How
149. talic Scale esc L lt esc gt s 1p BES v1s3b4101T 004 Univers Medium Scale esc L esc Cs p E vos0b4 148T 005 Univers Bold Scale lt esc gt __ lt esc gt s1p ES v0s3b4148T 006 Univers Medium Italic Scale esc __ lt esc gt s1p BB v1s0b4 148T 007 Univers Bold Italic Scale lt esc gt esc s1p BEI v1s3b4 148T 008 Courier Bold Scale lt esc gt L esc s0p EEH h0s3b4099T 009 Courier Italic Scale lt esc gt esc sOp EZX3h1s0b4099T 010 Courier Bold Italic Scale lt esc gt L__ lt esc gt sOp EZE3h1s3b4099T 011 Letter Gothic Scale lt esc gt L esc s p EXE hOsOb4 1027 012 Letter Gothic Bold Scale esc L esc sOp EEE hOs3b4 102T 013 Letter Gothic Italic Scale esc L esc sOp EE h1s0b4 102T 014 ABCDEfghi ja t St A Sat 12 Line Printer 16 67 8 lt esc gt 2N lt esc gt s0p16 67h8 5v0s0b0T 015 ABCDEfghi jit 4 d 3 C 2712 Line Printer 16 67 8 lt esc gt 5N lt esc gt s0p16 67h8 5v0s0b0T 016 ABCDE fghi jAA GNi 86es 9 3 12 Line Printer 16 67 8 lt esc gt 8U lt esc gt s0p16 67hn8 5v0s0b0T 017 ABCDEfghij t3 4 V d 9 C 12 Line Printer 16 67 8 lt esc gt ON lt esc gt s0p16 67h8 5v0s0b0T 018 ABCDE fghi j 16 445444 8a 3712 Line Printer 16 67 8 lt esc gt 10U lt esc gt s0p16 67h8 5v0s0b0T 019 ABCDEfghi j 444 482 C 12 Line Printer 16 67 8 lt esc gt 11U lt esc gt s0p16 67h8 5v0s0b0T 020
150. ted to the metal frame of the printer or to your antistatic system During installation to prevent generation of static electricity avoid moving about the work area To avoid damaging the parts follow these steps 1 In this order switch the printer power OFF unplug the power cord and disconnect any attached cables 2 Loosen but do not remove the two captive screws f you are not wearing an antistatic wrist strap touch the printer s bare metal plate 3 Grasp the screws and pull the printer controller board out of the printer Do not touch any component on the board Place the board on a flat nonconductive surface For ease of replacement note how the board fits into slots in the printer C 2 Memory and Personality SIMM Installation EN O I Oooo OOO JOU Coo Remove the SIMM board from the antistatic package Do not touch any component on the SIMM board Hold the board with your forefingers on the side edges and your thumbs against the back edge so the notch on one end is on the right and the metal teeth face toward the SIMM slot Insert the board firmly into the SIMM slot 5 at about a 20 degree angle Use the closest open slot starting with 4 as illustrated Rotate the SIMM toward the back of the printer to about a 45 degree angle until it clicks into the metal locking tabs If it 1s properly seated it will not lift away from the slot To remove a SIMM you must first release the meta
151. tely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure Ozone Emission The HP LaserJet 581 581 MX 5S1 NX printers do not use high voltage corona wires in the electrophotographic process and therefore generates no measurable ozone gas O3 Instead these printers use charging rollers in the toner cartridge and in the print engine Material Safety Data Sheet MSDS Toner Material Safety Data Sheet MSDS can be obtained by calling HP First at 800 333 1917 or 208 344 4809 HP First is a 24 hour Fax information service International customers should refer to Appendix E for appropriate numbers and information A 6 Specifications EN EN Laser Statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASERAPPARAT HP LaserJet 5Si printer laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on maaritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin kaytt6ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv
152. the Software is a third party beneficiary of this License and may protect its rights in the Software against violations of this License 5 HP reserves the right to terminate this License upon breach In the event of termination at HP s election all copies of the Software must be returned to HP or destroyed 6 This License and the Software product may be transferred to a third party provided the third party agrees to all the terms of this License and that no copies of the Software are retained by the transferring party 7 Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause on DFARS 252 227 7013 Hewlett Packard Company 3000 Hanover Street Palo Alto CA 94304 U S A Rights for non DOD U S Government Departments and Agencies are as set forth in FAR 52 227 19 c 1 2 8 Notitle or ownership of the Software is conferred with this License 9 The Software may not be exported in violation of U S Export Administration regulations 10 If your Hewlett Packard product includes Adobe s PostScript you are expressly notified that Adobe Systems Incorporated a California corporation located at 1585 Charleston Road Mountain View California 94039 7900 Adobe is a third party beneficiary to this License EN Warranty and Software License D 5 D 6 Warranty and Software License EN HP Customer Services
153. through the Software You can select these output bins through your software application printer driver or from the printer control panel It is better to designate the paper destination in your software or printer driver since you will control to which output bin your job is sent Otherwise follow the instructions below for setting the overall default output bin selection Where and how you make selections depends on your software application or associated printer driver The selection process may be available only from within the printer driver See Chapter 3 or your application manual for more information Print Tasks 5 27 Note Selecting the Multi Bin Mailbox or Mailbox with Stapler as default destination from the Control Panel Press TES repeatedly until CONFIGURATION MENU appears Press Lr Seuls until F DESTIMATION TOP OUTPUT The x E cen a rond Hon 17 for the GOLD Dino YOU network administrator may have changed these names selection Stapling Documents The stapler can staple documents of 2 to 20 pages on 16 Ib to 20 Ib bond paper Letter and A4 size only The stapler should not be set as the default output bin If your job is only one page or if it is greater than 20 pages the printer will print your job to the bin but it will not be stapled The stapler bin can hold EE to 330 M DUM sheets To have your job stapled send it to HERO OUTRIH Selecting the Stapler through the Software You can select the sta
154. through the trays and their media types Note You must select the size of the media before using Tray 1 or the optional Envelope Feeder since they do not have a sensor for identifying paper size If either is being used you will also have a menu item for media size 3 Press repeatedly to scroll through the media type options 4 Press to choose the type of media you loaded in the tray If you want to select the media for your Job by type and not by the paper tray source you will have to set the type value for each tray on the printer control panel and in the printer driver See Chapter 3 for information on accessing the printer driver Selecting media by type rather than source is similar to locking out the tray s If you have letterhead loaded in Tray 1 and you select to print on plain paper in your driver the printer will not pull the letterhead paper from Tray 1 However it will pull from one of the other trays if plain paper is loaded and has been set on the printer control panel EN Print Tasks 5 21 Output Bins The Top Output Bin located at the top of the printer see 1 in Figure 5 3 holds up to 500 sheets of paper in the correct order as they exit the printer A sensor causes the printer to stop when the paper bin is full Printing continues when you empty or reduce the amount of paper in the bin The Top Output Bin is the factory default bin The Left Output Bin located on the upper left s
155. tion Select print media and the output bins Adjust the paper stop Print to the optional Multi Bin Mailbox or Mailbox with Stapler Staple Documents with the optional Mailbox with Stapler Print the first page of a document on a different size or type of paper Select two sided printing with the Duplex Unit Stop a print request Print multiple copies of a document Print Tasks 5 1 Print Source and Media Options Your printer can print on the media identified in the following table using the adjustable Trays 1 2 3 and if installed 4 The Duplex Unit provides two sided printing Tray 1 multi purpose holds up to 100 sheets of paper or up to 10 envelopes e Trays 2 and 3 hold up to 500 sheets of paper An optional Tray 4 holds up to 2000 sheets of paper e An optional Envelope Feeder provides automatic feeding of up to 100 Note CAUTION 5 2 Print Tasks envelopes Paper or envelope holding capacities may vary depending on paper weight Stated capacities refer to standard 20 Ib bond paper Print heavy weight papers labels maximum size papers and transparencies only from Tray 1 The destination for heavy weight papers should be either the left or top output bins Do not send heavy weight papers to the stapler or mailbox bins Heavier papers should be printed using Manual Feed Load only one size of paper at a time in Tray 1 Table 5 1 lists specifications and guidelines for each media type supported by the p
156. to 8 5 x 11 in No envelopes Mailboxes 216 x 279 mm transparencies or Paper Letter labels 5 4 Print Tasks EN Note CAUTION EN Media Use Guidelines The previous table presents guidelines for using media in the printer Media that does not meet these guidelines may increase the incidence of paper jams cause premature wear to the printer and contribute to repair costs Before purchasing any media or specialized forms in quantity make sure your paper supplier obtains and understands the paper and print media requirements specified in the AP LaserJet Printer Family Paper Specification Guide which is available through HP Direct Distribution Refer to Chapter 7 Calling for Help for ordering information Hewlett Packard neither warrants nor recommends the use of a particular brand of print media Media properties are subject to change by the manufacturer and HP has no control over these changes It is possible that paper could meet all of the guidelines and still not print satisfactorily This might be due to improper handling unacceptable temperature and humidity levels in the room or other variables over which HP has no control HP recommends testing any paper before buying it in large quantities Using media outside the specifications listed on the previous pages or in the HP LaserJet Printer Family Paper Specification Guide may cause problems requiring service This service is not covered by the Hewlett Pack
157. to print text pages that show the current printer settings including the configurations for PCL and PostScript e Illustration of common messages displayed on the control panel The most convenient way to control the printer is through software applications or the software that comes with the printer In fact commands in the software override control panel settings Refer to the on line help files associated with the software for more information In this chapter control panel refers to the control panel on the printer not to the Windows Control Panel Menus refers to the menus on the control panel display not to menus on the computer screen Reach the printer menus by pressing the key Use the printer control panel for overall configuration requirements or to obtain printer status information You also can use the control panel to access printer features not supported by your software applications Refer to the HP JetDirect Print Server Software Installation Guide for information about controlling the printer in a network environment Also refer to the online help files provided with HP JetAdmin and the HP LaserJet Utility Printer Control Panel 4 1 Control Panel Layout The control panel includes three indicator lights five keys and a 2 line display 20 characters per line The control panel indicator lights are described in the following table Figure 4 1 Printer Control Panel Indicator Lights Table 4 1 Indicator
158. truction Guide included in your toner cartridge box A separate Recycling Instruction Guide 1s also included Avoid touching the adjacent fusing area It may be HOT HP Policy on Use of Non HP Toner Cartridges Hewlett Packard does not recommend use of non HP toner cartridges either new or remanufactured HP cannot influence or control the quality of these cartridges because they are not HP products Maintenance and Troubleshooting 7 3 7 4 Maintenance and Troubleshooting Redistributing Toner in the Cartridge When the TOHER LO message appears you can extend the life of your toner cartridge and temporarily re establish print quality by redistributing the toner 1 Open the printer s top cover 2 Remove the toner cartridge WARNING Avoid touching the adjacent fusing area in the print engine It may be HOT 3 Rotate the toner cartridge back and forth five or six times to redistribute toner 4 Reinsert the toner cartridge and close the top cover The TOMER LORH message may continue to appear but the print quality should improve If the print remains light replace the toner cartridge using the instructions in the Installation Instruction Guide inside the toner cartridge box EN Clearing the TONER LOW Message When the toner level in the toner cartridge gets low a TOMER LOU message appears in the control panel display You can either tote KM cartridge back and forth to redistribute the toner shown in the
159. ts instead of your document If your software application allows you to set personality ensure that it is set for the correct one If your software Sp does not rae ide to Seoel personality set the F IMALITY item in the CONF TOGURRT ii to the correct Bersani fens Caper 4 e ERSOMALITY setting to see if it is set to FOST RE PT or A IE IS 5 set to F EE enanos itto auTO Ifitis set to i set it to PU T for this s print job only When the job has blica return the eating to E Control panel Software commands override control panel settings See Chapter 4 for settings such as information about how your software works with control panel settings resolution or orientation do not Work or are ignored 7 14 Maintenance and Troubleshooting EN Job went to a different bin than was expected Job prints on the wrong side of the paper EN The wrong size or type of media was used for the job The Mailbox with Stapler the optional Envelope Feeder and each tray supports specific media See the Media Selection Guidelines section of Chapter 5 for selecting the most appropriate media for your print job Make sure you have loaded the media correctly If you are printing one sided copies load media into Tray 1 with the side to be be printed facing up Load media into Trays 2 3 and 4 with the side to be printed facing down If you are printing two sided copies load media into Tray 1 with the first side to be printed
160. u options Menus appear in the following order Tray Menu Job Control Menu Test Menu PCL Menu Configuration Menu Print Quality Menu Input Output 10 Menu PostScript Menu on 581 MX or 551 5581 NX with optional PostScript SIMM e HP MIO 1 Menu on 351 MX 5Si NX or 5S1 with optional MIO board installed e HP MIO 2 Menu if a second MIO card is installed Each of these menus is described in a separate table later in this chapter Selecting a Menu Item Press 5 repeatedly until the menu you want appears Press 1 repeatedly until the item you want appears Press repeatedly until the setting you want appears Press F to select and save your setting An asterisk appears next to your choice indicating that it is now the default Press LETS or LI HA to exit In a menu mode if no keys are pressed for approximately 30 seconds the system automatically returns to the top level and displays KEREY or an existing error or service message Printer Control Panel 4 7 Tray Menu This menu shows the paper status type or size of all available paper trays Press S repeatedly to see each tray size and type in turn Table 4 5 presents the messages that appear when you select each of the menu items Table 4 5 Tray Menu Note Available only if you have the optional Envelope Feeder Type of envelopes available in the optional Envelope Feeder Provides selection of other types Note Available only if
161. uce the escape character Check your software manual for additional information Table B 1 Software Escape Character Commands DOS Software What You Enter What Appears on Package Screen Lotus 1 2 3 and Type 027 Symphony Microsoft Word for DOS Hold down EN key and type 027 on the numeric keypad WordPerfect for DOS MS DOS Edin dBase Type CHR 27 command B 2 PCL Printer Commands Escape Sequences EN Setup Strings Some software applications like older versions of Lotus 1 2 3 for DOS require setup strings with PCL printer commands In the following example the Lotus escape character 1027 is shown This setup string is used to change the orientation to landscape and to select the small Line Printer font O27 amp 010 N02 7 s0p16 67h8 5vOsOb0T PCL Font Selection PCL printer commands for selecting fonts appear in the PCL Typeface List see Chapter 3 Printer Software An example from this list 1s shown below Notice the two variable boxes for symbol set Ec and point size Univers Medium Scale If these variables are not filled in the printer uses defaults For example if you want a symbol set that contains line draw characters select the 10U PC 8 or 12U PC 850 symbol set Other common symbol set codes are listed in Table B 2 Order the PCI PJL Technical Reference Package if you require symbol set charts or want more information Table B 2 Common Symbol Set Values Symbol Set Symbol Set
162. umber of lines that will be printed per page The default is 60 lines Printer Control Panel 4 23 Configuration Menu The items on the Configuration Menu set default parameters for two sided printing binding selected output bin printing personality auto continue power saving resource saving page protection and the display of maintenance messages when the toner supply is low or service is needed Table 4 9 presents the messages that appear when you select each of these menu items Table 4 9 Configuration Menu Appears at dae lc di 390 000 image intervals EM USER MOIMTEMAHMCE message Allows selection of duplex two sided printing as the default printing mode only appears if the optional Duplex Unit is installed Allows control of the binding edges of duplexed documents only appears if the optional Duplex Unit is installed More information about binding options is located in Chapter 5 Print Tasks Allows the selection of the default output bin More information about the output bins is located in Chapter 5 When an output bin is full of paper printing is H stopped and c one d the Ed Moo aa IS ao REMOUE PAPER FROM TOI IH the bin tor resume pilings Note that the Left Output Bin will not cause the bin full message to be displayed By selecting the Stapler if installed as the output bin you can have your documents stapled Sets the default orientation of the printed page The orientation setting
163. ur communication software to N 8 1 America On Line Type HP to start your tour or call 800 827 6364 and ask for representative 1118 to subscribe CompuServe HP forum GO HP or call 800 524 3388 and ask for representative 51 Accessories and Supplies 800 538 8787 HP Support Assistant CD ROM This support tool offers a comprehensive online information system designed to provide technical and product information on HP products To subscribe to this quarterly service in the US or Canada call 800 457 1762 HP Authorized Dealers and Service 800 243 9816 US 800 387 3867 Canada Parts and Manuals 800 227 8164 US 800 387 3154 Canada HP Repair Contracts 800 743 8308 US 800 268 1221 Canada Software Application Notes and Audio Tips HP FIRST 800 333 1917 208 344 4809 HP FIRST Fax Information Retrieval Support Technology is a no charge 24 hours self help service that provides answers to the most common questions about your printer Through HP FIRST you can receive ordering information software application notes and printer driver update request forms Simply dial the HP FIRST number from a touch tone phone connected with a Group 3 Facsimile machine and follow the voice prompts that guide you to select an index of available support and product documents Prices subject to change without notice Continued on the next page 7 48 Maintenance and Troubleshooting EN Customer Support Options Eur
164. version 2 0 or greater Apple Macintosh System 7 or greater Additional drivers for Apple Macintosh GX System 7 5 or greater and DOS WordPerfect 5 x and 6 x are available through your Hewlett Packard distributor or through electronic BBS channels The Printing System also includes software for network administrators using the following network operating systems Novell NetWare 3 x or 4 x Windows NT 3 51 and 4 0 IBM LAN Server 3 0 or greater Apple AppleTalk Network administration software for UNIX and Microsoft LAN Manager is available through your Hewlett Packard distributor or through electronic BBS channels Printer Software 3 1 The drivers and software components for end users and administrators using the environments listed above are described in the following sections 3 2 Printer Software EN Note EN Drivers What is a Driver A driver is a software program that enables your software applications to access your printer s features For example when you print a document the application sets up your print job with formatting commands such as page breaks font selections paper tray selections and number of copies The driver takes these commands translates them into a printer language such as Hewlett Packard s Printer Control Language PCL or Adobe s PostScript and then sends the job to the printer or printer The driver s interface allows you to select various printer features that other software applications d
165. when low toner levels are detected By default the printer will stop As toner runs low the quality of the printed page will deteriorate PAGE PR r appears after a CUERRELIM error lias eme Try to simplify the format di the ES If you must print the job as is set eDITECTI to DON then later return it to AUTO Do not HGE r set to ON as it will degrade Factory default EN Printer Control Panel 4 25 Print Quality Menu The Print Quality Menu allows you to change the physical characteristics of the printed page All choices are saved until the current print job has ended except for Print Density which changes after a few pages See Chapter 6 Print Quality for more information Table 4 10 presents the messages that appear when you select each of the menu items Table 4 10 Print Quality Menu Reduces the amount of toner on the printed page the result is similar to draft mode on some dot matrix printers See Chapter 6 Prints at 300 or 600 dpi If the printer is unable to print a job at 600 dpi it reverts to 300 dpi for the remainder of the job Prints fine quality characters and graphics by smoothing the gradations along the angles and curves of the printed image Varies the amount of toner applied to the paper while printing The higher the setting 5 is highest the darker the page the lower the setting 1 is lowest the lighter the page Changes to this setting are effected during a print job
166. you have the optional Envelope Feeder Size of envelopes available in the optional Envelope Feeder Provides selection of other sizes Type of media loaded in Tray 1 multi purpose Provides selection of other types Size of media available in Tray 1 Provides selection of other sizes Type of media available in Tray 2 Provides selection of other types Type of media available in Tray 3 Provides selection of other types Type of media available in optional 2000 Sheet Input Tray Tray 4 Provides selection of other types Note Tray 1 and the optional Envelope Feeder do not have a sensor for identifying paper size If either is being used you will also have a menu item for media size You must set the size of the paper loaded before continuing Paper sizes for Trays 2 3 and 4 are automatically sensed Table 4 6 Changing Paper Type from the Control Panel Press 510 repeatedly until TRE MEM appears Press repeatedly to scroll through the trays and their types Press repeatedly to scroll through the paper type or size options Press F to save your choice Selecting media by type rather than source is similar to locking out the tray s which is a feature of previous HP LaserJet printers If letterhead is loaded in Tray 1 and print on plain paper is selected in the driver the printer will not pull the letterhead paper from Tray 1 However the printer will pull from either of the other trays if plain pa
167. ze paper The following example is provided as a guideline Adapt this example to your paper size and unit of measurement 1 In your software application select Tray 1 for the paper source and 10 2 Maximum Windows PCL or 259 mm Oversize Macintosh and Windows PostScript for the paper size 2 Calculate margins to identify the area to be printed Illustration 2 and steps 2a and 2b show how to calculate a margin for 3 9 x 7 5 1n 99 x 191 mm paper a Take the maximum paper width size 11 7 in 297 mm and subtract 3 0 in 99 mm for the width of the paper Take the answer 7 8 in 198 mm and divide it by 2 which equals 3 0 in 99 mm In your software application select a left margin of 3 9 in 99 mm and a right margin of 3 9 in 99 mm b If your software allows also set the bottom margin Take the maximum paper length size 17 7 in 450 mm and subtract 7 5 in 191 mm the length of the paper The bottom margin equals 10 2 in 259 mm Continued on the next page EN Print Tasks 5 31 5 32 Print Tasks 3 Print custom size paper from Tray 1 See Loading Media into Tray 1 earlier in this chapter for the procedure 4 The edge of the paper feeding into the printer must be at least 3 9 in 99 mm wide to allow rollers inside the printer to grab the paper Measuring from the leading edge to the trailing edge of the paper going into the printer the length dimension must be at least 7 5 in 190

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