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Uniden UIP165P Packet 8 Compatible 5.8GHz Digital VoIP Telephone Router (UIP165160P)

1. Ultimate disposal of this product should be handled according to all national laws and regulations Do not touch the wires on the cable ports or the wires of cables connected to a port as hazardous voltage may be present on these wires when the equipment is powered on The plug socket combination must be accessible at all times because it serves as the power disconnect To avoid electric shock do not connect the UIP165P to any RJ 11 telephone wall jacks Use caution when connecting cables This could damage the UIP165P or the telephone wiring in the building Do not work on the system or connect or disconnect cables if lightning or thunder are present in your area Do not cover or block the air vents on the top or bottom surface of the UIP165P Overheating can cause permanent damage to the unit Read the instructions completely before connecting the system to its power source 7 SETTING UP YOUR BROADBAND PHONE www uniden com www uniden com 911 Service Notice 911 dialing is not automatic Packet8 offers Enhanced 911 calling as a standard feature of its Internet phone service However there are certain circumstances when you dial 911 from a phone connected to the Packet8 service where E911 service may not function or the E911 service may be in some way limited by comparison to traditional 911 service Please review the Terms and Conditions at www packet8 net for additional information Before You Start Visit the Packet8 activ
2. a Scenario Check to see if Then try Your computer is unable to connect to the Internet The lan LED on the UIP165P is off and or the LINK LED on your computer s Ethernet card is off Making sure the cable between the UIP165P and your computer is 1 Securely connected to the UIP165P s LAN port 2 Securely connected to your computer s Ethernet card 3 Free of any frays loose connectors or other visible defects Your computer doesn t have an IP address In most Windows systems open a command prompt window and enter the command ipconfig 1 Making sure your computer is configured for DHCP 2 Making sure the UIP165P s DHCP Server is enabled Your computer s IP address and subnet mask are on a different network than the UIP165P s 1 Making sure the first three parts of your computer s IP address match the UIP165P s IP address and the fourth part is different 2 Making sure your computer s subnet mask exactly matches the subnet mask of the UIP165P The UIP165P is not the default gateway for your computer Making sure your computer s default gateway address is set to the UIP165P s IP address Your UIP165P main base is unable to make or receive calls The link LED is off 1 Resetting the UIP165P 2 Contacting Packt8 to verify the necessary SIP configuration settings The link LED is on Plugging a standard analog phone into the UIP165P s VoIP1 port If this
3. press the CANCEL soft key and then the OK soft key or return the handset to the cradle 55 SPECIAL FEATURES www uniden com Making a DirectLink Call 1 When the phone is in the DirectLink standby mode press the DirectLink soft key example of DirectLink from handset 1 2 Select the handset to which you wish to DirectLink with by pressing the number keys 0 9 Your handset will then page the selected handset 3 On the receiving handset press talk flash the f m ANSWER soft key or if Any Key Answer is on press any le F number key tone lt or gt 4 When you finish your conversation press end or the END soft key on either handset Return the handset to the cradle or press the CANCEL soft key and then the OK soft key to return to normal standby mode cancelling DirectLink mode www uniden com SPECIAL FEATURES 56 un ae Io Q gt I Io gt E a a Io un This feature only works when the handset s is within the range of the base eWhile a station is monitored it will not receive telephone calls or intercom page Using the Room Baby Monitor This feature allows you to monitor sounds in another room Place a handset or the base in the room you wish to monitor it will function as a microphone The other station can be set to function as a remote speaker allowing you to monitor sounds in the room 1 Press the MENU soft key and
4. 1005 Input Voltage 100 240 AC 50 60Hz Output Voltage 12V DC 1000mA Battery Information Battery part number BT 446 Capacity 800mAh 3 6V e To avoid damage to the phone use only Uniden AD 1005 and BT 446 with your phone e If the handset is left off of the base the actual Talk mode duration will be reduced respective to the amount of time the handset is off the base Specifications features and availability of optional accessories are all subject to change without prior notice www uniden com GENERAL INFORMATION 68 Liquid Damage Moisture and liquid may damage your cordless phone Follow the steps below if your phone gets wet Case Action If the exterior plastic housing on the handset or base is exposed to moisture or liquid Wipe off the liquid and use as normal If moisture or liquid has entered the plastic housing i e liquid can be heard in the phone or liquid has entered the handset battery compartment or vent openings on the base Handset 1 Remove the battery cover and leave it off for ventilation 2 Disconnect the battery pack Leave the battery cover off and the battery pack disconnected for at least 3 days 3 Once the handset is completely dry reconnect the battery pack and the battery cover 4 Recharge the handset s battery pack for 20 hours before using Base 1 Disconnect the AC adapter from the base cutting off electrical power 2 Disconnect the telephone c
5. 800 874 9314 A representative is available to talk to you M F 8 00 am to 5 00 pm CST After hours you can leave us a message and we will call you back Information is also available on our website www uniden com under the Accessibility link Terminology Standby Mode No station is currently in use No dial tone is present eTalk Mode The handset is off the cradle and talk flash or on the handset or on the base has been pressed enabling a dial tone eVoIP Voice over Internet Protocol a method of sending voice signals over broadband Internet connections Station The main base or any registered handset eConfiguration utility The internal user interface that allows you to change configurations settings in the UIP165P You can access the configuration utility with an Internet web browser www uniden com WELCOME FEATURES TERMINOLOGY 4 Controls amp Functions 5 6 7 8 9 10 CoG CO QOO 12 e 19 5 CONTROLS amp FUNCTIONS Handset Antenna Beltclip Hole Speakerphone Speaker and Ringer Handset Battery Compartment New Message LED Handset Earpiece LCD Display soft Keys P 18 cid vol A volume up P 51 36 amp 19 10 redial p vol V volume down P 35 36 amp 19 11 tone lt P 20 12 speaker P 32 amp 33 13 intcom hold P 39 amp 34 14 Headset Jack Cover 15 talk flash P 32 33 amp 34 16
6. WELCOME FEATURES TERMINOLOGY 2 This series features AutoTalk and AutoStandby AutoTalk allows you to answer a call by just removing the handset from the cradle so you don t have to waste time pushing buttons AutoStandby allows you to hang up by simply returning the handset to the cradle To protect you against mis billed calls that might result from your phone being activated by other equipment this series has Random Code digital security which automatically selects one of more than 10 000 000 digital security codes for the handset and base Digital Spread Spectrum Technology uses a wider frequency band than standard digital transmissions The result is a more secure conversation with the clarity of digital sound extended range and minimal interference from other cordless phones IntegriSound Built in sound quality which provides life like conversations With DirectLink mode you can use two or more handsets as radio transceivers walkie talkies Be sure to visit our web site www uniden com Uniden is a registered trademark of Uniden America Corporation AutoTalk AutoStandby DirectLink IntegriSound and Random Code are trademarks of Uniden America 3 WELCOME FEATURES TERMINOLOGY www uniden com Accessibility If you have a disability and need customer service assistance or if you have any questions about how Uniden s products can accommodate persons with disabilities please call the accessibility voice TTY line 1
7. key You will hear a confirmation tone u laz is pj oO oO e gt E b Deleting the Stored Data 1 When the phonebook entry to be deleted appears press the EDIT soft key on the handset or the DELETE soft key on the base From the handset and then select teletet Delete Memory appears 2 Press volume up down to move the pointer to Yes 3 Press the OK soft key You hear a confirmation tone Deleted appears in the display ANV MOOIUYNOHd AHL ONISN For the handset to delete all stored data with the phone in standby mode press I Press the DELETE soft key Delete A117 appears Select Yes and press the OK soft key www uniden com USING THE PHONEBOOK AND SPEED DIAL 48 If the memory entry on the receiving handset is full and can not store the phonebook entries you will hear a beep Copying Phonebook Entries Copy Phonebook allows you to transfer stored phonebook entries from one station to another so you don t have to manually re enter names and numbers You can transfer one memory phonebook entry at a time or all memory entries at once 1 When the phone is in standby mode press y 2 Press the COPY soft key 3 Press volume up down to select the station you want transfer the phonebook entries to and then press the OK soft key 4 Press volume up down to select One Menors or All Memories and then press the OK soft key If you select All Memories Are you
8. on the LCD screen during a call ringer volume setting when you hang up and so on 1 Press the MENU soft key Select the Handset Setup menu and then the Animation Screen submenu 2 Press cid vol A or redial p vol V to select tn or f orf ERCK 3 Press the OK soft key You will hear a confirmation tone www uniden com MAIN MENU OPTIONS 30 The handsets have a variety of animation displays Below are examples of the animation screens and what they mean Turning on the phone Hanging up the phone Confirmation Done Deleting Deleted Find Handset Paging the Handset Also the animation display changes depending on the ringer volume setting Low Battery ai eS Cid bisa t 3 31 MAIN MENU OPTIONS www uniden com Using Your Phone Calling with Packet8 service e To call anywhere in the world dial country code area code number For example the country code for the U S and Canada is 1 To call anywhere within the US or Canada dial 1 area code number e Anyone can call you at your Packet8 phone number Making and Receiving Calls From the base speaker phone From the cordless handset From the handset speaker phone Making a Call Press Listen for the dial tone Dial the number Remove the handset from the charging cradle Dial the number Press talk flash OR Remove the handset from the char
9. p vol V to select tin or off 3 Press the OK soft key You will hear a confirmation tone Setting AutoTalk Handset only AutoTalk allows you to answer the phone simply by removing the handset from the cradle You do not have to press any keys to answer the call 1 Press the MENU soft key Select the Handset Setup menu and then the AutoTalk submenu 2 Press cid vol A or redial p vol V to select in or Off 3 Press the OK soft key You will hear a confirmation tone Setting Anykey Answer Handset only Any Key Answer allows you to answer the phone by pressing any number key tone lt or gt on the handset 1 Press the MENU soft key Select the Handset Setup menu and then the Anykey Answer submenu 2 Press cid vol A or redial p vol V to select in or off 3 Press the OK soft key You will hear a confirmation tone 27 MAIN MENU OPTIONS www uniden com Setting the True Banner Handset only True Banner lets you customize the name your handset displays The name will be displayed on the LCD screen during Standby Mode Intercom Intercom Hold Room Monitor DirectLink and Copy Phonebook operation The banner name will be displayed on the receiving handset as well 1 Press the MENU soft key Select the Handset Setup menu and then the Banner submenu h 4 2 Use the number keypad 0 9 tone lt gt or the BEE DELETE soft key to enter or edit the name 3 Press the OK s
10. page 15 and register the handset see Register the Handset on page 14 Unavailable appears in the display e Make sure that another station is not in use and try the phone again e Make sure that you are not too far from the base Severe noise interference Keep the handset away from microwave ovens computers remote control toys wireless microphones alarm systems intercoms room monitors fluorescent lights and electrical appliances e Move to another location or turn off the source of interference www uniden com TROUBLESHOOTING 64 a e a ics m ico un q e e z Qa Symptom Suggestion Caller ID does not display e The handset was picked up before the second ring e The call was placed through a switchboard e Contact your service provider to verify the Caller ID settings There can be a problem with your Caller ID service You cannot register the handset at the base e Charge the battery pack for 15 20 hours e De register the handset see De register the Handset on page 15 and register the handset see Register the Handset on page 14 The station doesn t communicate with other stations e De register the handset see De register the Handset on page 15 and register the handset see Register the Handset on page 14 e Make sure that you have registered all handsets The station can t join the conversation e Make sure
11. restores the UIP165P to factory defaults All configuration changes will be lost A Unplug the UIP165P s AC adapter B Insert a pin or bent out paper clip into the RESET hole on the rear of the UIP165P and push the reset button C While holding the reset button pushed in reconnect the UIP165P s AC adapter D Hold the reset button for ten seconds and then release it This sets the UIP165P main base back to factory defaults a e ow m ico un q e e z a www uniden com TROUBLESHOOTING 60 Local Area Reset Many problems can be solved by resetting all the local network equipment To perform a local area reset first power down all your local equipment your modem switch or router UIP165P and computer Then restore power to the devices one at a time starting with the one directly connected to the Internet and working your way down Broadband Computer j _ UIP165P modem Local switch or router 3 S gt CC 33 0000 eoooocbooodesogg 2 s If a local area reset does not restore connectivity see Common Issues below Logging into the UIP165P s Configuration Utility If you need to configure the UIP165P s router features or check settings while troubleshooting you can log into the UIP165P directly from your web browser A Make sure your computer is directly connected to the UIP165P s LAN port B Open an Internet Explorer browser window C In
12. select the Room Monitor menu 2 Select the handset or the base you want to monitor by using volume up down 3 Press the OK soft key appears on the base and you hear sounds in the room where the handset is installed 4 To turn off the Room Monitor press the END soft key or end If you want to prevent other handsets from monitoring this one press the MENU soft key Select the Handset Setup menu and then the Room Monitor submenu Select ff and press the OK soft key 57 SPECIAL FEATURES www uniden com Troubleshooting If your phone is not performing to your expectations please try these simple steps first If these steps do not solve your problem please call our Customer Service Hotline at 1 800 297 1023 Mon Fri 7 am to 7 pm Sat Sun 9 am to 5 pm CST The Customer Service Hotline is closed on holidays Getting Help If you have trouble connecting to your VoIP service Contact Packet8 customer service at 1 888 898 8733 or visit www packet8 net support If you have questions about using your VoIP service Contact Packet8 customer service at 1 888 898 8733 or visit www packet8 net support If you have questions on how to use your phone add extra handsets program the phonebook etc Contact Uniden customer service at 800 554 7331 Monday Friday 8 am to 5 pm CST or visit the Uniden website at www uniden com voip for documentation FAQs and troubleshooting tips Understanding the LED Indicators If y
13. there are not 2 handsets already using conference feature e Make sure that another station is not in privacy mode Room Monitor feature does not work e Make sure to place the handset s within the range of the base e Make sure that Room Monitor is set to On If you still have a problem e Call our customer hotline at 1 800 297 1023 65 TROUBLESHOOTING www uniden com Note on Power Sources Warning To avoid the risk of personal injury or property damage from fire or electrical shock only use the Uniden battery model and Uniden adapter model specifically designated for this product Power Failure During the period that the power is off you will not be able to make or receive calls with the telephone Caution e Use only the specified Uniden battery pack BT 446 Do not remove the batteries from the handset to charge them e Never throw the battery into a fire disassemble them or heat them Do not remove or damage the battery casing Battery Life With average use the battery should give you about 5 hours of talk time and 7 days of standby time For optimum performance return the handset to the cradle when it is not in use Low battery alert When the battery pack is very low the phone is programmed to eliminate functions in order to save power www uniden com NOTE ON POWER SOURCES 66 Even when the battery pack is not being used it will gradually discharge over a long
14. with the caller in a quiet room You can decrease the speaker volume if you or the other party as difficulty hearing eTo set AutoTalk and Anykey Answer see page 27 For the location of the handset and base microphones see Controls and Functions on page 5 6 Position yourself as near to the microphone as possible elf the line is in use by another handset s Line In Use appears in the base s display and Inisa appears in the display of all registered handsets that are not in use Switching to the Handset Speakerphone To switch a call to the handset speakerphone press during an active call The icon appears on the display screen while the speakerphone is in use PacketS 0000 MEHU Call Waiting If a call waiting tone sounds while you are on a call press talk flash on the handset or flash on the base to accept the waiting call There is a short pause and then you will hear the new caller To return to the original caller press talk flash on the handset or flash on the base again 33 USING YOUR PHONE www uniden com Placing a Call on Hold You can place a call on hold for 5 minutes When 5 minutes has passed the call is disconnected and the phone returns to standby mode 1 During a call press intcom hold on the handset or intcom on the base The call will be put on hold If you leave a call on hold for more than 10 seconds the Ok display screen will read H
15. 44 45 elf the Caller ID message was received as a private unknown number or the message does not have the number you cannot store the message in the phonebook If it was received as private unknown name the message will be stored as lt No Name gt eTf all 100 memory entries are full the Caller ID message will be erased from Caller ID list when you store it in the phonebook a 3 5 Z 9 J amp www uniden com CALLER ID AND CIDCW CALLER ID ON CALL WAITING 54 3 3 eg 5 o 2 a 3 2 Z Q Special Features The features in this section require a minimum of two handsets to operate To add additional handsets to your system see Expanding Your Phone on page 14 e Handsets can be in Direct Lirik mode while Using the DirectLInk Two Way Radio Feature other handsets are in g use In DirectLink mode a pair of handsets can function as two way radios eWhile a handset is in they can communicate with each other without the base unit or a telephone line DirectLink mode it will You must have a minimum of two handsets to use this feature not receive telephone oo Activating DirectLink Mode 1 Press the MENU soft key and select the DirectLink Mode _ menu To enter BirectLink mode press ENTER appears 2 Press the ENTER soft key to enter DirectLink mode You will hear a confirmation tone and PirectLink Mode Complete appears 3 To return to normal mode
16. D number press tone lt To have the phone dial the stored area code before the displayed Caller ID number press gt 3 Press talk flash or on the handset or on the base The displayed phone number dials automatically 53 CALLER ID AND CIDCW CALLER ID ON CALL WAITING www uniden com Talk mode 1 From the base During talk mode press to review Caller ID record From the handset During talk mode press the MENU soft key Use volume up down to select Caller Ib then press the OK soft key 2 Select the Caller ID message you want to dial see Viewing the Caller ID List on page 51 3 When the Caller ID number is located press the DIAL soft key and the number will be dialed Storing Caller ID records in the Phonebook Records shown in the Caller ID list can be stored in the phonebook The phone number and name of the party on the Caller ID record can be stored in the phone book without reentry 1 When the phone is in standby mode select the Caller ID message to be stored Then press the STORE soft key on the base or the EDIT soft key on the handset From the handset then select Store into PBF and then press the OK soft key Store Edit Hane appears If the Caller ID message is already stored in memory you will hear a beep and This data is already stored appears The number will not be stored 2 To complete the setting follow the steps 3 8 in Entering New Phonebook Entries and Speed Dial Numbers on page
17. M 2 Press 6 six times 0 3 Press 8 six times v 4 Press 4 six times i 5 Press 3 five times e 6 Press 7 eight times s If you make a mistake while entering a name Use tone lt or gt to move the cursor to the incorrect character Press the DELETE soft key to erase the wrong character and then enter the correct character To delete all characters press and hold the DELETE soft key www uniden com ACCESSING THE MENUS 20 Main Menu Options Your phone has six main menu options DirectLink Mode Room Monitor Handset Setup Base Setup Global Setup and Deregister HS You can change Room Monitor and Global Setup settings from the base or from any registered handset DirectLink Mode Handset Setup and Deregister HS are only available from a handset Base Setup is only available from the base Main Menu Options Handset Main Menu Options Base Animation screen Room Monitor Y Global Setup Day amp Time CIDCW Area Code Dial Mode Voice Mail Tone Y Deregister HS 21 MAIN MENU OPTIONS Main Menu Submenu Main Menu Submenu m DirectLink Mode nr Room Monitor Room Moni
18. PHONEBOOK AND SPEED DIAL 4 Press the OK soft key to store the name Store Edit Ho appears 5 Use the number keypad tone lt or gt to enter the phone number up to 20 digits If you make an error use the DELETE soft key to erase the incorrect digits When you are finished press the OK soft key to store the number 6 If you store the phonebook entry in the handset Distinctive Ring appears Press volume up down to move the pointer to one of the Distinctive Ring options and then press the OK soft key 7 Sreed Dial appears Press volume up down to move the pointer to select the Speed dial location 10 locations SPD1 SPDO 8 Press the OK soft key You will hear a confirmation tone and Dane appears in the display Chain Dialing The phonebook entries in the station are not limited to phone numbers You can also store a group of numbers up to 20 digits that you need to enter once your call connects This is referred to as Chain Dialing An example of this is a bank account number Store the account number in one of the phonebook entries refer to Entering New Phonebook Entries and Speed Dial Numbers on page 44 When you call your bank and are prompted to enter the account number scroll through your phonebook entries until you find your account number and then press the DIAL soft key www uniden com Viewing the Phonebook Your phone sorts phonebook entries in alphabetica
19. Room Baby Monitor Troubleshooting Getting Help Understanding the LED Indicators Resetting the UIP165P Logging into the UIP165P s Configuration Utility Common Issues Note on Power Sources Power Failure Battery Life Battery replacement and handling General Information Liquid Damage Precautions amp Warranty Index www uniden com Welcome With the UIP165P voice over Internet Protocol VoIP telephone Packet8 VoIP service and your broadband connection you can access the Internet and make phone calls simultaneously The UIP165P can connect directly to your broadband modem or can connect to a router or switch in your home network It generates and receives voice data and forwards data traffic to your computer or network Note Illustrations in this manual are used for explanation purposes Features www uniden com Some illustrations in this manual may differ from the actual unit 5 8GHz Digital Expandable Dual Keypad and LCD Screen at Base 10 Multi Handset Expandability Hands Free Duplex Speakerphone in the Handset and Base Caller ID Call Waiting 100 handset and 50 base Programmable CID or Memory Locations Trilingual Display Options English French and Spanish Intercom Call Transfer Between Handsets and base 20 Distinctive Ring Options 10 ringer tones and 10 melody ringers Mute and Hold Features Ringer off Feature DirectLink Mode Room Baby Monitoring Battery Level Indicator Clock Display Animation Displays
20. Uniden uIP165P OWNER S MANUAL Welcome Features Terminology Controls amp Functions Setting up your Broadband Phone Before You Start Expanding Your Phone Ten Handset Expandability Registering Expansion Handsets Installing the Beltclip Headset Installation Display and Icons Soft Key Function In standby mode In talk mode Accessing the menus Entering letters and special characters Main Menu Options Default Settings Global Setup Handset and Base Setup Menu Options Using Your Phone Calling with Packet8 service Making and Receiving Calls Switching to the Handset Speakerphone Call Waiting Placing a Call on Hold Redialing a Call Adjusting the Earpiece and Speaker Volume Muting the Ringer Mute Microphone Find Handset Traveling Out of Range Privacy Mode Holding a Conference Call Using the Intercom Transferring a Call Using One Touch Voice Mail Access Resetting the New Message LED 1 Contents 2 Using the Phonebook and Speed Dial Entering New Phonebook Entries and Speed Dial Numbers Chain Dialing Viewing the Phonebook Making Calls Using the Phonebook Speed Dialing Editing or Erasing a Phonebook Entry Copying Phonebook Entries Caller ID and CIDCW Caller ID on Call Waiting Viewing the Caller ID List Deleting a Caller ID Record Deleting All Caller ID names numbers Calling a party from the Caller ID list Storing Caller ID records in the Phonebook Special Features Using the DirectLInk Two Way Radio Feature Using the
21. again www uniden com EXPANDING YOUR PHONE 14 To register an ELX500 TCX450 TCX440 or TCX400 handset follow the steps below 1 Disconnect the AC adapter from the main base 2 While pressing down find hs reconnect the AC adapter 3 On the handset press and hold until you hear a beep While the handset is registering Handset Registering will appear in the LCD When Registration Complete is displayed the handset has been registered to the base If Registration Failed appears please try these steps again De register the Handset Deregister the handset s ID from the main base unit or the base ID from the handset You will usually only deregister the handset if you are moving it from one base to another if you are having a problem with your phone or if you need to change the digital security code The digital security code is an identification code used to connect the handset and the base unit Normally setting the code is not necessary In the rare situation that you suspect another cordless telephone is using the same security code you can change the code by de registering and reregistering all handsets 1 With the phone in standby mode press the MENU soft key on the handset and select Deregister HS Then press the OK soft key beregister HS appears 2 Press cid vol A or redial p vol V to select zs and then the OK soft key When de registration is complete you will hear a confirmation tone and beregistrati
22. aid on the handset display and Line on Hold on the base display While a call is on hold CIDCW can not be received 2 To talk to the caller press talk flash or on a handset or on the base The phone will return back to the call www uniden com USING YOUR PHONE 34 elf the number exceeds 32 digits only the first 32 digits are retained in redial memory elf the redial memory is empty you will hear a beep Redialing a Call The last three phone numbers dialed can be quickly redialed from the handset or the base Redial numbers stored each handset and the base are independent from each other 1 With the phone in standby mode press redial p vol V on the handset or the REDIAL soft key on the base 2 Press volume up down to scroll through the last three dialed numbers 3 Press talk flash or on the handset or on the base The selected number is dialed 4 To hang up press end on the handset or on the base You can also display the redial list with the handset in talk mode Press the MENU soft key then select the redial menu Press volume up down to select the number you want to dial Press the DIAL soft key to redial the number Deleting a Redial Record Handset only 1 With the phone in standby mode press redial p vol V 2 Press cid vol A or redial p vol V repeatedly to display the number to be deleted 3 Press the EDIT soft key 4 Press cid vol A or redial p vol V to choose t
23. ants You To Know Should you experience trouble with this equipment please contact Uniden customer service at 800 297 1023 Changes or modifications to this product not expressly approved by Uniden or operation of this product in any way other than as detailed by the owner s manual could void your authority to operate this product This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this phone To insure the safety of users the FCC has established criteria for the amount of radio frequency energy various products may produce depending on their intended usage This product has been tested and found to comply with the FCC s exposure criteria For body worn operation the FCC RF exposure guidelines were also met when used with the Uniden accessories supplied or designed for this product Use of other accessories may not ensure compliance with FCC RF exposure guidelines and should be avoided I C Notice RADIO EQUIPMENT The term IC before the radio certification number only signifies that Industry Canada technical specifications were met Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept a
24. ation website http activate packet8 net and enter the MAC address ID found on the bottom of your UIP165P After you activate the UIP165P you will receive an email containing a 10 digit activation code You will need this activation code in Step 3 STEP 1 Check Your Equipment Check your broadband setup and the other equipment you will need e A broadband modem and a broadband Internet connection e A computer with an Ethernet port or a local Ethernet switch or router e One CAT 5 Ethernet cables e The Packet8 10 digit activation code that was emailed to you when you created your account If you don t have this email go to www packet8 net and enter the email address and password used to create the account in the account sign in at the top of the screen e If you want to use an analog phone or fax machine with the UIP165P you will need a standard telephone cable RJ 11 If you ordered your UIP165P directly from Packet8 it will already be activated for you Your 10 digit activation code was in the confirmation email you received when your UIP165P shipped If you don t have this email go to www packet8 net and enter the email address and password used to create the account in the account sign in page SETTING UP YOUR BROADBAND PHONE 8 STEP 2 Install the rechargeable battery pack into the handset The handset is powered by a rechargeable battery pack The battery recharges automatically when the handset i
25. ayed number is dialed 3 To hang up press end on the handset or on the base or return the handset to the base From Talk Mode 1 Press talk flash or on the handset or on the base 2 Select the phonebook entry you want to dial see Viewing the Phonebook on page 46 3 Press the DIAL soft key The number in the displayed phonebook location is dialed 4 To hang up press end on the handset or on the base or return the handset to the base Speed Dialing If you store a phone number in a speed dial memory location 10 locations SPD1 SPDO you can use the speed dialing feature When the phone is in standby mode press and hold a number key 0 9 associated with the speed dial until the phone number appears and then press talk flash or on the handset or on the base The number stored in the speed dial SPD1 SPDO is dialed 47 USING THE PHONEBOOK AND SPEED DIAL www uniden com Editing or Erasing a Phonebook Entry 1 When the phone is in standby mode press Y 2 Press volume up down or the number keypad to select the phonebook entries see Viewing the Phonebook on page 46 a Editing the Stored Data 1 When the phonebook entry to be edited appears press the EDIT soft key From the handset and then select Edit Store Edit Hame appears 2 Follow the steps 3 to 8 under Entering New Phonebook Entries and Speed Dial Numbers on page 44 45 to complete the editing operation 3 Press the OK soft
26. d the paging tone 3 When the other station accepts the call you will automatically be disconnected To rejoin the call press To cancel the transfer but leave the caller on hold press the CANCEL soft key To cancel the transfer and speak to the caller again press 41 USING YOUR PHONE www uniden com Accepting a transferred call To answer the page press the ANSWER soft key talk flash or intcom hold on the handset or speaker or intcom on the base This will leave the caller on hold but allow you to speak to the station that transferred the call If AutoTalk is enabled you can also answer the page by simply picking up the handset To accept the call and speak to the caller press talk flash or on the hansdset or on the base The transferring station will be disconnected when you accept the call To hang up the intercom call press end or the END soft key on either handset or the END soft key or intcom on the base www uniden com USING YOUR PHONE 42 elf you receive an outside call or an intercom call while selecting the other station the operation will be cancelled elf the party does not answer within one minute the operation is cancelled The UIP165P s Voice Mail Tone is already configured to work with Packet8 s system Do not change the Voice Mail Tone setting Using One Touch Voice Mail Access The UIP165P provides one touch access to Packet8 s voice mail service Follow the s
27. date and time received _ Caller s name Caller s phone number Handset 1 When the Caller ID message is received the display shows the caller s phone number along with the date and time The incoming call information is stored in the Caller ID record If the Caller ID service includes the caller s name the name will appear in the display up to 15 characters ePacket8 service comes with Caller ID and Call Waiting elf you answer a call before the Caller ID message is received for example before the second ring the Caller ID message will not appear eWhen the call is received via a telephone company that does not offer Caller ID service the caller s phone number and name does not appear This includes some international calls eWhen the call is via a private branch exchange PBX the caller s phone number and name may not appear CALLER ID AND CIDCW CALLER ID ON CALL WAITING 50 a 3 5 Z 9 J amp 3 3 eg 5 5 o 2 a 3 2 Z Q For the handset icon appears next to the time to indicate this is an unread message Once you view the new message the icon will disappear For the base the number of calls from the same Caller ID appears next to the received time Once you view the new message the number will be cleared and disappear 51 CALLER ID AND CIDCW CALLER ID ON CALL WAITING You may receive an
28. e included AC adapter Route the cord LEDs flash several times and the pwr LED will remain on If the UIP165P was properly recognized by Packet8 s network the link LED will remain on Test your connection by making a call with the handset and browsing to a web page from your PC If you have any difficulty see the Troubleshooting section See the User Interface Guide at www uniden com voip for more information on configuring your UIP165P 5 Place the handset in the cradle with the keypad facing forward 6 Make sure that the charge LED illuminates If the LED does not illuminate check to see that the AC adapter is plugged in and the handset makes good contact with the cradle charging contacts 7 Charge the handset battery pack for at least 15 20 hours before using your new cordless handset for the first time www uniden com SETTING UP YOUR BROADBAND PHONE 12 STEP 5 Activate your Packet8 Service Once you have connected your UIP165P you can activate your Packet8 service e You will need your 10 digit activation code that was sent to you by email when your Packet8 order shipped You can also obtain your activation code at www packet8 net by signing in at your account page e Pick up your telephone handset and dial the Activation Service number 012 0001 e Follow the voice instructions and enter your 10 digit activation code e When you enter a valid code your account will be activated and your Packet8 phon
29. e number will be emailed to you This Packet8 phone number can also be found in your account details page after signing in at www packet8 net 13 SETTING UP YOUR BROADBAND PHONE www uniden com Expanding Your Phone Ten Handset Expandability Your phone supports up to ten handsets including any handsets supplied with your phone You can place a fully featured cordless handset anywhere power is available to connect the handset charger All the registered handsets ring when a call is received Your phone is compatible with a variety of handsets including the TCX805 TCX905 ELX500 TCX400 TCX440 and TCX450 Please check www uniden com for an updated list of expansion handsets compatible with this series Registering Expansion Handsets If you purchase an expansion handset you need to register the handset before use Only one handset can be registered at a time Handsets supplied with the phone are registered to the base by the factory When you register an extra handset to the base the handset ID will be assigned Before the expansion handset is registered the battery pack MUST be charged for 15 20 hours To register TCX805 and TCX905 handsets 1 Make sure the base is in standby mode 2 Place the handset in the main bass While the ganaser i is registering Handset Registering will appear in the LCD When nE ete is displayed de hander has been registered to the base If ation Failed appears please try these steps
30. e presence of important Rechargeable Nickel Metal Hydride Batteries Must Be Recycled or Disposed of Properly operating and maintenance servicing instructions in the literature accompanying the appliance Uniden works to reduce lead content in our PVC coated cords in our products and accessories Warning The cords on this product and or accessories contain lead a chemical known to the State of California to cause birth defects or other reproductive harm Wash hands after handling www uniden com Important Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions The FCC W
31. ed handset The phone uses the same memory to store phonebook entries and Caller ID messages If the shared memory is already full the phone will not store any more phonebook entries You will have to delete some of the Caller ID messages before you can store a new phonebook entry 1 When the phone is in standby mode press w phonebook Base e Handset 2 Press the STORE soft key Store Edit Hame appears 3 Enter the name up to 16 characters by using the number keypad see the Entering letters and special ane characters on page 19 If a name is not required go to step 4 lt No Name gt will be used as the name When the memory is full you will hear a beep and Memory Full appears www uniden com USING THE PHONEBOOK AND SPEED DIAL 44 u laz is pj oO oO e gt E ANV MOOIUYNOHd AHL ONISN eSelecting a phonebook entry where a number is already stored overwrites the old number The new number will be stored in the phonebook entry eThe pause key counts as one digit Pressing the PAUSE soft key on the base or the redial p vol v on the handset more than once increases the length of the pause between numbers Each pause represents a 2 seconds delay eIf you choose not to store a Distinctive Ring simply select the No Selectn option eIf you choose not to store the name number as a Speed Dial simply choose the No Selectn option 45 USING THE
32. elete and then press the OK soft key 5 Press cid vol A or redial p vol V to choose zs 6 Press the OK soft key The redialed number is deleted 35 USING YOUR PHONE www uniden com Storing a Redial Record Handset only 1 With the phone in standby mode press redial p vol V 2 Press cid vol A or redial p vol V repeatedly to display the number to be stored 3 Press the EDIT soft key then select Store into FB and then OK soft key 4 To complete the setting follow the steps 3 8 in Entering New Phonebook While charging a handset you can not mute the ringer tone i for the handset Adjusting the Earpiece and Speaker Volume s ny phones connected You can select from among six volume levels on the to the PHONE port on handset and ten levels on the base Pressing the bei the back of the l k lume down key during a call will C en volume up Key or votu y g A even when ringer is change the earpiece or speaker volume This setting 2 turned off will remain in effect after the telephone call has ended If you press the volume up key when the earpiece is at the maximum volume level an error tone sounds Entries and Speed Dial Numbers on page 44 45 The error tone also sounds if you press the volume down key at the lowest volume gt 5 Muting the Ringer Ringer off ring off The ringer off feature allows you to mute the ringer the base and any registered handsets at the same ti
33. en9 For Elise Elise We Wish You A Merry Christmas Merry Xmas Home Sweet Home Hm Swt Hm Lorri Song 6 Lorri Song When Irish Eyes Are Smiling Irish Eyes Aura Lee Let Me Call You Sweet Heart Sweetheart Star Spangled Banner Star Spngl Old MacDonald Old MacDld You must set the ringer tone separately on each handset 25 MAIN MENU OPTIONS www uniden com 1 Press the MENU soft key Select the Handset Setup menu and then the Ringer Tones submenu 2 Press cid vol A or redial p vol V to move the pointer You will hear the ringer or melody as you scroll through the options 3 When you reach the ringer tone you want press the OK soft key You will hear a confirmation tone Distinctive Ring Setup Handset only Distinctive Ring allows you to assign a designated ring tone to a stored phonebook number When a call is received and the caller ID information matches the information in one of the phonebook entries the phone uses the distinctive ring assigned to that particular caller You can assign distinctive rings to multiple phonebook entries Switching the setting to Distinctive Off disables distinctive ringing all incoming calls will have a normal ring tone Switching to Distinctive On activates all programmed distinctive rings www uniden com MAIN MENU OPTIONS 26 1 Press the MENU soft key Select the Handset Setup menu and then the Distinctive Ring submenu 2 Press cid vol A or redial
34. end P 19 amp 32 17 phonebook P 44 18 gt P 20 19 22 message P 43 20 Handset Microphone 21 Handset Charging Contacts vosou rwmtHr www uniden com 22 23 24 46 PowerMax5 ScHz amp 23 lo gt on 1 TI E a1 paa u 47 48 49 50 51 4039 38 3736 35 34 33 22 phonebook P 44 33 phone LED 44 intcom intercom P 40 23 exit P 19 amp 52 34 wan LED 45 Base Charging Contacts 24 LCD Display 35 lan LED 46 Base Antenna 25 volume 14 up down 36 link LED 47 POWER port P 36 amp 19 37 pwr power LED 48 RESET switch 26 Soft keys P 18 38 tone lt P 20 49 INTERNET WAN port 27 Caller Id P 51 39 in use LED 50 ETHERNET LAN port 28 mute P 37 40 charge LED 51 PHONE port 29 flash P 33 41 Base Speaker 30 speaker speaker LED P 32 42 ring off ringer off P 36 Ringer 31 gt P 20 off LED 32 Base Microphone 43 find hs handset P 37 www uniden com CONTROLS amp FUNCTIONS 6 Setting up your Broadband Phone Safety Recommendations To ensure general safety follow these guidelines Do not open or disassemble this product Do not expose the product to moisture Do not perform any action that creates a potential hazard to people or makes the equipment unsafe
35. for your UIP165P See the User Interface Guide at www uniden com voip for more information on configuring your UIP165P STEP 4 Connect Your UIP165P Once your account is set up you can connect your UIP165P 1 Use the Ethernet cable to connect your broadband modem to the RJ 45 port labeled INTERNET WAN If you use a switch or a router for your local network then you can connect it to the INTERNET WAN port instead E 0000 W c Eleivielele njelsjeintelsieieie D IN 12V Ceo Reis PHONE www uniden com SETTING UP YOUR BROADBAND PHONE 10 eYou can also connect a wireless access point to the ETHERNET LAN port if desired PHONE is not a separate line Any phone connected to PHONE will share VoIP line with all the UIP165P s cordless handsets and base 11 SETTING UP YOUR BROADBAND PHONE 2 Use another Ethernet cable to connect your PC to the RJ 45 port labeled ETHERNET LAN JAE Powen meser WTERNET ETHERNET phone 3 OPTIONAL If you have a second phone you want to use connect it to the RJ 11 port labeled PHONE CAUTION Do not connect the UIP165P to a regular telephone wall jack zug Oot INTERNET ETHERNET power reset WANS PHONE www uniden com 4 Use the included AC adapter to connect the POWER port to a 100 240 Vac continuous power outlet CAUTION To avoid risk of fire or electrical hazard use ONLY th
36. ging cradle Dial the number Press 4 OR Or Remove the handset from the Remove the handset from the Dial the number and charging cradle charging cradle Press talk flash press f 4 Press 4 nr eo tone Listen for the dial tone al the number Dial the number Pick up the handset If Auto Talk is on the phone answers when you Pick up the handset If Auto Talk is remove the handset from the on the phone eat Fr nl you Receiving a call Press charging cradle remove the handset trom the Press talk flash If Any key Answer is Charging cradle on you can also press any key in the Press 4 number keypad Press end or return the handset to Press end or return the handset to Hanging up Press E he cradle the cradle To enter a pause within the dialing sequence When you dial the number in standby mode press the PAUSE soft key P appears in the display which represents a pause When you dial the number in standby mode press redial p vol v F appears in the display which represents a pause www uniden com USING YOUR PHONE 32 For maximum range eKeep the antenna free of obstruction eWhen the handset is not in use place it in an upright position eDo not hold the handset where you would block the signal Correct Incorrect eMetal and reinforced concrete may affect cordless telephone performance For best performance talk alternately
37. hone will return to standby eCall Waiting Deluxe CWDX may not be supported by your phone service provider Global Setup If you change one of the global settings you change that setting for all registered handsets and the base Only one station can change global settings at a time Setting Day and Time Day amp Time sets the day and time of your display 1 Press the MENU soft key Select the Global Setup menu and then the Day amp Time submenu option 2 Press volume up down to select the day of the week and then the soft key 3 Press volume up down to set hour and then press the soft key 4 Press volume up down to set minute and then press the soft key 5 Press volume up down to choose Ali or FH and then press the SAVE soft key You will hear a confirmation tone Call Waiting Caller ID on Call Waiting CIDCW displays the name and number of an incoming call while you are on the line 1 Press the MENU soft key Select the Global Setup menu and then the CIDCW submenu 2 Press volume up down to select CH On CHDY On Cl On CHDK OFF or CH OFF CWDS off and then press the OK soft key You will hear a confirmation tone 23 MAIN MENU OPTIONS www uniden com Setting the Area Code If you can make a call by dialing only 7 digits instead of 10 you can program your local area code in your phone If you get a call from within your area code you ll only see the 7 digit phone numbe
38. ibility features of this product please call 1 800 874 9314 voice or TTY Uniden May be covered under one or more of the following U S patents 4 797 916 5 381 460 5 426 690 5 434 905 5 491 745 5 493 605 5 533 010 5 574 727 5 581 598 5 650 790 5 660 269 5 661 780 5 663 981 5 671 248 5 696 471 5 717 312 5 732 355 5 754 407 5 758 289 5 768 345 5 787 356 5 794 152 5 801 466 5 825 161 5 864 619 5 893 034 5 912 968 5 915 227 5 929 598 5 930 720 5 960 358 5 987 330 6 044 281 6 070 082 6 125 277 6 253 088 6 314 278 6 418 209 6 618 015 6 671 315 6 714 630 6 782 098 6 788 920 6 788 953 6 839 550 6 889 184 6 901 271 6 907 094 6 914 940 Other patents pending REGISTER ONLINE TODAY THANK YOU FOR BUYING A UNIDEN PRODUCT A World Without Wires Liniden 2005 Uniden America Corporation Fort Worth Texas Contains additional foreign articles Custom manufactured in China UPZZO1 14 1 74 0
39. iewing 2222er 46 Privacy Mode 222222222 38 R Receivingacall 32 Redialingacall 35 Ringer Adjusting 24 Room baby monitor 57 S Setting up Broadband Phone 7 Handset 22 222222 9 24 Soft Key aa een eier 18 Speed dialing 47 T Troubleshooting 58 V Voice Mail Access 43 W Warranty 200 70 www uniden com Memo www uniden com 72 Memo 73 www uniden com At Uniden we ll take care of you Thank you for purchasing a Uniden product If you have any questions or problems please do not return this product to the place of purchase If you have trouble connecting to your VoIP Service or have questions about your VoIP service features Contact Packet8 customer service at 1 888 898 8733 or visit www packet8 net support If you have questions on how to use your phone add extra handsets program the phonebook etc Contact Uniden customer service at 800 554 7331 Monday Friday 8 am to 5 pm CST or visit the Uniden website at www uniden com for documentation FAQs and troubleshooting tips Need a Part To order headsets additional handsets replacement batteries or other accessories visit our website at www uniden com or call 1 800 554 3988 Mon Fri 8 a m to 5 p m CST Help for our Special Needs Customers If you need special assistance due to a disability or have questions on the access
40. intcom hold On the base you can also press intcom or Note If AutoTalk is enabled the handset will automatically answer the page when you remove it from the cradle Hanging up an intercom call To hang up the intercom call press the END soft key You can also end the call by pressing end on the handset or intcom on the base www uniden com USING YOUR PHONE 40 Transferring a Call From the handset 1 During a call press intcom hold The call will be put on hold and the handset will wait 10 seconds for a transfer command 2 Use cid vol A or redial p vol V to select the station you want to transfer the call to and then press the OK soft key A paging tone sounds on the station you are transferring the call to If you select 411 all other stations sound the paging tone 3 When the other station accepts the call you will automatically be disconnected To rejoin the call press talk flash or To cancel the transfer but leave the caller on hold press the CANCEL soft key To cancel the transfer and speak to the caller again press talk flash or From the base 1 During a call press intcom The call will be put on hold and the handset will wait 10 seconds for a transfer command 2 Use volume 14 A A V up down to select the station you want to transfer the call to and then press the OK soft key A paging tone sounds on the station you are transferring the call to If you select 411 all other stations soun
41. l order by name You can view the w phonebook even while the phone is in use 1 Press m phonebook If you open the phonebook during a call only the BACK soft key will appear 2 Press volume up down or the number keypad to scroll through the phonebook entries Phonebook entries appear in alphabetical order from first to last when you press volume down from last to first when you press volume up You can also use the letters on the number keys to jump to any letter in the alphabet Press a number key 2 9 and 0 once for the first letter twice for the second letter and so on The first entry that begins with the letter you entered appears For example to search for Mother press 6 once The phonebook opens on the first entry that begins with M Use volume up down to scroll to the correct phonebook entry 3 To close the phonebook From Handset press end or the BACK soft key or talk flash during a call From Base press exit or the BACK soft key During a call don t press end on the handset or the call will be disconnected www uniden com USING THE PHONEBOOK AND SPEED DIAL 46 u laz is pj oO oO e gt E ANV MOOIUYNOHd AHL ONISN Making Calls Using the Phonebook From Standby Mode 1 When the phone is in standby mode select the phonebook entry you want to dial see Viewing the Phonebook on page 46 2 Press talk flash or on the handset or on the base The displ
42. l parts and accessories originally packaged with the Product Include evidence of original purchase and a note describing the defect that has caused you to return it The Product should be shipped freight prepaid by traceable means to warrantor at Uniden America Service 4700 Amon Carter Blvd Fort Worth TX 76155 PRECAUTIONS amp WARRANTY 70 Index 0 9 20 ring options A Animation screen Anykey Answer Area Code AutoTalk u 8820000 B Ballet a ah er Battery Preparing and charging Replacement and handling Beltclip C Caller ID Call Waiting Calling was ar en CIDEW o thoa sca aise ae eo as Deleting Setting Storing Viewing 06 Chain dialing Clock Conferencing Contrast Copying phonebook D De register the handset DirectLink Distinctive ringer 71 INDEX E Earpiece volume 36 G General information 68 Global Setup 23 H Hands free conversation 33 Headset installation 16 Hold De 34 I 1 C notice u eae 70 K Key touch tone 30 L Language un ee 29 Liquid damage 69 M Making a call 32 MUO en eet oases ae to faite 36 37 P Pages Haste Be anne 37 Phonebook Editing une en a eS ee 48 Er sing 2 2 8 dee acta A 48 Making calls 0 47 Storings uns ee a nr 44 V
43. m old to new unless you handset or the call will exit and re enter the operation be disconnected 3 To finish viewing the Caller ID list Once the Caller ID data 3 has been deleted the From Handset press end or the BACK soft key or talk flash during a call information cannot be From Base press exit key or the BACK soft key retrieved Deleting a Caller ID Record 1 When the phone is in standby mode navigate to the Caller ID information to be deleted see Viewing the Caller ID List on page 51 2 From the base press the DELETE soft key From the handset press the EDIT soft key then select Pelete Delete Caller Ib appears 3 Press volume up down to choose es 4 Press the OK soft key You will hear a confirmation tone a 3 5 Z 9 J amp www uniden com CALLER ID AND CIDCW CALLER ID ON CALL WAITING 52 3 3 eg 5 o 2 a 3 2 Z Q Deleting All Caller ID names numbers 1 When the phone is in standby mode press cid vol A on the handset or p on the base Press the DELETE soft key Delete All appears 2 Press volume up down to choose as 3 Press the OK soft key You will hear a confirmation tone Calling a party from the Caller ID list Standby mode 1 When the phone is in standby mode select the desired Caller ID record see Viewing the Caller ID List on page 51 2 To have the phone dial a 1 before the displayed Caller I
44. me The phone must be in standby mode Press and hold ring off on the base You will hear a confirmation tone and the ring off LED illuminates To cancel the ring off feature press ring off again You can also mute the ringer tone while the phone is ringing by pressing ring off on the base www uniden com USING YOUR PHONE 36 If the battery pack is completely drained the handset will not beep when paging Temporarily Muting the Ringer You can mute the ringer individually on each handset or the base When the phone is ringing press the MUTE soft key on the base or the handset you want to mute or end on the handset This mute will last for the current incoming call only The ringer tone will return to the previous setting on the next incoming call Mute Microphone On the handset You can temporarily mute the microphone so that the caller cannot hear you Press the MUTE soft key during a call to mute the microphone Hute Gn and i appear in the display To cancel muting press the MUTE soft key again tute off appears On the base While using the base speakerphone press mute on the base to mute the microphone Hute Gn and appear in the display To cancel muting press mute again or press Mute Off appears Find Handset To locate the handset press find hs on the base when the phone is in standby mode All registered handsets beep for 60 seconds and Paging appears on the handset display To cancel paging pre
45. ndby Talk Battery icons indicate the handset battery status This icon changes depending y on the battery status empty low medium and full Fl for handset Standby The Ringer off icon indicates that ringer is turned off ia Talk The Mute icon appears when you mute the handset or base r Talk The Speaker icon appears when the handset speaker phone is used handset only F Talk The Privacy icon appears when the Privacy Mode is turned on Standby When a new message is received an envelope icon is displayed on the LCD screen base only 17 DISPLAY AND ICONS www uniden com Soft Key Function Soft keys are keys that change function during the operation of the phone The function of each soft key is determined by the icon that appears directly above it For example when the handset is in standby mode pressing soft key 2 will access the main menu When the handset is in talk mode pressing soft key 1 will mute the microphone Complete information on the features controlled by the soft keys can be found under each feature There are three soft keys on the base and each handset In standby mode Handset Base MENU Soft key 2 Soft key 1 Soft key 2 Soft key 3 In talk mode m Handset T MUTE MEHU Soft key 1 Soft key 2 Soft key 2 Soft key 3 www uniden com SOFT KEY FUNCTION 18 Accessing
46. nit and return it to you without charge for parts service or any other cost except shipping and handling incurred by warrantor or its representatives in connection with the performance of this warranty Warrantor at its option may replace the unit with a new or refurbished unit THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE AND ENTIRE WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER WHETHER EXPRESS IMPLIED OR ARISING BY OPERATION OF LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow this exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you LEGAL REMEDIES This warranty gives you specific legal rights and you may also have other rights which vary from state to state This warranty is void outside the United States of America and Canada PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY If after following the instructions in the owner s manual you are certain that the Product is defective pack the Product carefully preferably in its original packaging Disconnect the battery from the Product and separately secure the battery in its own separate packaging within the shipping carton The Product should include al
47. ny interference including interference that may cause undesired operation of the device Privacy of communications may not be ensured when using this telephone One Year Limited Warranty Important Evidence of original purchase is required for warranty service WARRANTOR UNIDEN AMERICA CORPORATION Uniden ELEMENTS OF WARRANTY Uniden warrants for one year to the original retail owner this Uniden Product to be free from defects in materials and craftsmanship with only the limitations or exclusions set out below WARRANTY DURATION This warranty to the original user shall terminate and be of no further effect 12 months after the date of original retail sale The warranty is invalid if the Product is A damaged or not maintained as reasonable or necessary B modified altered or used as part of any conversion kits subassemblies or any configurations not sold by Uniden C improperly installed D serviced or repaired by someone other than an authorized Uniden service center for a defect or malfunction covered by this warranty E used in any conjunction with equipment or parts or as part of any system not manufactured by Uniden or F installed or programmed by anyone other than as detailed by the owner s manual for this product STATEMENT OF REMEDY In the event that the product does not conform to this warranty at any time while this warranty is in effect warrantor will either at its option repair or replace the defective u
48. oft key You will hear a confirmation tone www uniden com MAIN MENU OPTIONS 28 Selecting a Language You can change which language the menu display will use Choose from English French or Spanish 1 Press the MENU soft key Select the Handset Setup or the Base Setup menu and then the Language submenu 2 Press volume up down to choose English Frans ais French or Esea ol Spanish 3 Press the OK soft key You will hear a confirmation tone Adjusting the LCD Contrast Contrast adjusts the handset LCD brightness Choose one of the 10 levels for optimum viewing 1 Press the MENU soft key Select the Handset Setup or the Base Setup menu and then the LCD Contrast for handset or the Contrast for base submenu 2 Press volume up down to adjust the contrast of the LCD 10 levels 3 Press the OK soft key You will hear a confirmation tone 29 MAIN MENU OPTIONS www uniden com Setting the Key Touch Tone Handset only Key Touch Tone is the tone your keypad makes when keys are pressed You can turn this tone on or off 1 Press the MENU soft key Select the Handset Setup menu and then the Key Touch Tone submenu 2 Press cid vol A or redial p vol V to select tir or OFF 3 Press the OK soft key You will hear a confirmation tone Setting the Animation Screen Handset only The Animation screen displays animation on the handset LCD The animations will be displayed
49. on Complete appears 3 After de registering the handset place the handset to the base to register You must re register the handset before you can use it 15 EXPANDING YOUR PHONE www uniden com Installing the Beltclip To attach the beltclip Insert the beltclip into the holes on each side of the handset Press down until it clicks To remove the beltclip Pull either side of the beltclip to release the tabs from the holes Headset Installation Your cordless handset may be used with an optional headset To use this feature insert the headset plug into the headset jack Your phone is ready for hands free conversations Headsets may be purchased by calling the Uniden Parts Department or visiting the web site See back cover page n www uniden com INSTALLING THE BELTCLIP 16 Display and Icons Example of the standby mode display e Handset MENU Base Ringer Volume Level 4 ni r i I ag Ringer off icon when the ringer is off day of the week and time battery icon m Handset ID and Banner m Number of new Caller ID calls received If there are no new Caller ID messages Handset ID appears here Ringer Day of the week and time envelope icon Number of new Caller ID calls received This icon changes depending on ringer volume level High low and off ICON Appears During DESCRIPTION Sta
50. ord from the base 3 Let dry for at least 3 days IMPORTANT You must unplug the telephone line while recharging the battery packs to avoid charge interruption CAUTION DO NOT use a microwave oven to speed up the drying process This will cause permanent damage to the handset base and the microwave oven After following these steps if your cordless telephone does not work please call our Customer Service Hotline at 1 800 297 1023 69 LIQUID DAMAGE www uniden com Precautions Before you read anything else please observe the following Warning Uniden America Corporation DOES NOT represent this unit to be waterproof To reduce the risk of fire electrical shock or damage to the unit DO NOT expose this unit to rain or moisture Rechargeable Nickel Metal Hydride Battery Warning This equipment contains a rechargeable Nickel Metal Hydride battery e Nickel is a chemical known to state of California to cause cancer The rechargeable Nickel Metal Hydride battery contained in this equipment may explode if disposed of in a fire Do not short circuit the battery Do not charge the rechargeable Nickel Metal Hydride battery used in this equipment in any charger other than the one designed to charge this battery as specified in the owner s manual Using another charger may damage the battery or cause the battery to explode The exclamation point within an equilateral triangle is intended to alert the user to th
51. ou re having trouble with your UIP165P the LEDs on the front panel can help identify the problem a e w r Io un x e e E mi zZ Q wan phone 0 0 Power LAN Phone Status Status Status Call WAN Link Status Status www uniden com TROUBLESHOOTING 58 LED Statuses and Their Meaning LED On Off Blinking Power The UIP165P has power The UIP165P has no power NA The UIP165P has registered with The UIP165P has not registered with Packet8 Link NA Packets service LAN The UIP165P detects a valid link The UIP165P cannot detect a valid link The UIP165P is receiving data on its on its LAN port LAN port The UIP165P detects a valid link _ aoa The UIP165P is receiving data on its WAN on its WAN port he UIP165P cannot detect a valid link WAN port Phone The telephone connected to this The connected phone is on hook not in use There is an incoming call port is in use or off hook While the UIP165P is downloading a firmware update or a new configuration file from Packet8 the LEDs will blink several times 59 TROUBLESHOOTING www uniden com Resetting the UIP165P There are two ways to reset the UIP165P a power cycle restarts the unit and a hard reset restores the unit to factory defaults Power Cycle Simply unplug the telephone UIP165P and plug it in again This restarts the UIP165P and reloads the configuration file Hard Reset A hard reset
52. period of time For optimum performance be sure to return the handset to the base unit after each telephone call The battery pack needs to be charged when a The empty battery icon appears Low Battery Low Batters appears in the display If the phone is in standby mode none of keys will operate If you are on a call complete your conversation as quickly as possible and return the handset to the cradle Cleaning the battery charging contacts To maintain a good charge it is important to clean the charging contacts on the handset once a month Using water only dampen a cloth to clean the charging contacts Then make sure to go back over the charging contacts with a dry cloth before returning the handset to the base to charge Caution Do not use paint thinner benzene alcohol or other chemical products Doing so can discolor the surface of the contacts telephone and damage the finish Battery replacement and handling When the operating time becomes short even after a battery is recharged please replace the battery With normal usage your battery should last about one year A replacement Uniden adapter or battery can be purchased by contacting the Uniden Parts Department see back page 67 NOTE ON POWER SOURCES www uniden com General Information The phone complies with FCC Parts 15 Operating temperature 0 C to 50 C 32 F to 122 F AC Adapter Information AC Adapter part number AD
53. r If you get a call from outside your area code you ll see all 10 digits If your calling area requires 10 digit dialing do not program this option 1 Press the MENU soft key Select the Global Setup menu and then the Area Code submenu B 2 Press the number keypad 0 9 to enter a 3 digit area code 3 Press the OK soft key You will hear a confirmation tone Handset and Base Setup Menu Options The following submenu options must be set separately for each handset and the base Selecting a Ringer Volume You can choose from one of three ringer volumes From the handset 1 Press the MENU soft key Select the Handset Setup menu and then the Ringer Volume submenu 2 Press cid vol A or redial p vol V to select HIGH LOM Or OFF If the area code already been stored in memory the stored area code will be displayed To change it use the DELETE soft key and number keys to enter the new area code www uniden com MAIN MENU OPTIONS 24 3 Press the OK soft key You will hear a confirmation tone From the base In standby mode press volume 14 A A V up down to select one of three ringer volumes Off Low or High Selecting a Ringer Tone Handset only Ringer Tone lets you choose from 10 ringer tones or 10 melodies Ringers Flicker Clatter Soft Alert Wake Up Light Bug Beep Boop Tone Board Chip Chop Party Clap Reminder Melodies Beethoven s Symphony 9 Beethov
54. s placed in the cradle 1 Press down on the handset battery case cover use the Use only the Uniden finger indention for a better grip and slide the cover BT 446 rechargeable battery pack supplied downward to remove with your cordless 2 Plug the battery pack connector red amp black wires into telephone the jack inside the battery compartment The connector Replacement battery notches fit into the grooves of the jack only one way packs are also Match the wire colors to the polarity label in the battery available through the p Uniden Parts compartment connect the battery and listen for a click to Department see back insure connection cover page 3 Make sure you have a good connection by slightly pulling on the battery wires If the connection is secure the battery jack will remain in place 4 Place the battery case cover back on the handset and slide it upwards until it clicks into place 9 SETTING UP YOUR BROADBAND PHONE www uniden com STEP 3 Check Your Broadband Configuration The UIP165P supports the two most common broadband connection protocols DHCP and PPPoE If your broadband connection uses DHCP you do not need to change any settings on the UIP165P If your broadband connection uses PPPoE you will need to enter your user name and password in STEP 5 Activate your Packet8 Service on page 13 If your broadband provider has given you a static IP address you will need a special configuration
55. s talk flash or on the handset or on the base to join an current call If you hang up the other station will still be connected to the call Using the Intercom Paging from the handset 1 With the phone in standby mode press intcom hold 2 Use cid vol A or redial p vol V to select the station you want to page and then press the OK soft key An intercom tone sounds on the station you are aging 3 tf vat ek All all other stations will be paged To cancel the intercom page press the CANCEL soft key on the initiating handset 39 USING YOUR PHONE www uniden com Paging from the base 1 With the phone in standby mode press intcom 2 Use volume 14 A A V up down to select the station you want to page and then press the OK soft key An intercom tone sounds on the station you are paging 3 If you select All all other stations will be paged To cancel the intercom page press intcom or the CANCEL soft key Note e If you don t select a station to page within 30 seconds the handset returns to standby mode e If the paged station is busy or out of range the phone returns to standby mode e If you receive an outside intercom call or page while selecting the other handset or the base the operation will be canceled e If the party does not answer within one minute the operation is canceled Answering an intercom page To answer the page press the ANSWER soft key On the handset you can also press talk flash or
56. ss any key on the handset or find hs on the base 37 USING YOUR PHONE www uniden com Traveling Out of Range During a call as you begin to move your handset too far from your base unit noise may increase If you pass the range limits of the base unit you will hear a beep and see fut of Range on the display and then the handset returns to standby mode Privacy Mode another station in Privacy Mode prevents interruption from other registered handsets or the base This Privacy Mode Susten works only when the phone is in use ni ater ee in the display when you try to On the base join the call While you are talking on the speakerphone press the PRIVACY soft key Frivacy Mode On and appear in the display To exit the Privacy Mode simply press the PRIVACY soft key again On the handset 1 Press the MENU soft key on the handsets during talk mode 2 Press cid vol A or redial p vol V to select Privacy Mode and then the OK soft key Privacy Mode On and appear in the display To exit the Privacy Mode simply repeat the same steps Frivacs Mode oft ort appeals MUTE MEHL www uniden com USING YOUR PHONE 38 Holding a Conference Call If you have more than one handset up to four people can participate in a conference call 3 Way Conferencing e Outside line Handset Base or Handset 4 Way Conferencing e Outside line Handset Handset Base You can easily join a call already in progress Pres
57. sure appears on the display screen Press volume up down to select Y s and then press the OK soft key If you select One Memory press volume up down or the number key 2 9 and O to select the phonebook entry you want to export and then press the COPY soft key 5 Carving and the receiving station name appear When the transfer is completed Dane appears 49 USING THE PHONEBOOK AND SPEED DIAL www uniden com www uniden com Caller ID and CIDCW Caller ID on Call Waiting When the telephone rings the Caller ID feature allows you to view the caller s name phone number date and time of call With CIDCW Caller ID on Call Waiting you will hear a call waiting tone while you are on a call and the Caller ID data is displayed To accept the waiting call press talk flash on the handset or flash on the base Additionally you can dial a number stored in the Caller ID list or save data to your phonebook entries Important Caller ID messages and Phonebook entries share the same memory Whatever memory is not used for phonebook entries is available for Caller ID messages If you store all 100 phonebook entries in the handset or 50 entries in the base your phone will not be able to store Caller ID messages When you have received enough call to fill up the memory available for Caller ID messages your phone will automatically overwrite the oldest Caller ID message when the next Caller ID message is received The
58. teps below to program the Packet8 access number into any registered handset s 1 Press the MENU soft key Select the Handset Setup or Base Setup menu and then the Edit Voice Mail submenu Edit Momail Ho appears 2 Enter the Packet8 voice mail access number 012 0555 3 Press the OK soft key To delete the current Voice Mail Access Number delete all numbers in step2 using the DELETE soft key and the OK soft key When you have messages the New Message LED will flash To retrieve your messages simply press ca on the handset or sa soft eey on the base If you have not entered the access number or it has been deleted Ho Humber Stored Store number in Menu Setur appears on the handset or Ho Humber stored press MENU appears on the base and you will hear a beep The phone returns to standby mode at To store rumker Resetting the New Message LED If the LED remains on after you ve retrieved your messages you may need to reset the indicators With the phone is in standby mode press and hold find hs on the base until the paging sound stops about 5 seconds 43 USING ONE TOUCH VOICE MAIL ACCESS www uniden com Using the Phonebook and Speed Dial Entering New Phonebook Entries and Speed Dial Numbers You can store names and numbers in your phone s phonebook search for names alphabetically and dial phonebook entries with just a few key presses You can store up to 50 numbers in the base and up to 100 numbers in each register
59. the address line of the browser type 192 168 88 1 and press ENTER D Enter admin in the password field and press ENTER See the User Interface Guide at www uniden com voip for more information 61 TROUBLESHOOTING www uniden com Common Issues For Terminal Adapter Features Scenario Check to see if Then try Your UIP165P is unable to connect to the Internet The pwr LED on the UIP165P is off or the power LED on your modem is off Checking the power connection to the UIP165P or your modem The wan LED on the UIP165P is off and or the LAN LED on your modem is off Making sure the cable between the UIP165P and your modem is 1 Securely connected to the UIP165P s WAN port 2 Securely connected to your modem s LAN port 3 Free of any frays loose connectors or other visible defects The UIP165P doesn t have a valid IP address Login to the UIP165P and check the WAN Status screen 1 Making sure the UIP165P is configured for DHCP or PPPoE if your ISP uses DHCP or PPPoE OR 1 Making sure the first three parts of the UIP165P s IP address match you ISP s IP address and the fourth part is different 2 Making sure UIP165P s subnet mask exactly matches the subnet mask of you ISP OR 1 Making sure the UIP165P s default gateway address is set to your ISP s IP address www uniden com TROUBLESHOOTING 62 a e ics m ico un x e e z
60. the menus Below are some tips for using the software interface on your phone e Press the MENU soft key to access the main menu Use volume up down to scroll through options Press the OK soft key to make a selection Press the BACK soft key to return to the previous screen Press end or exit to exit the menu Entering letters and special characters There are several places in your phone z gt where you may want to enter letters and Number of times key Is pressed other special characters for instance as keys 1 2 3 4 5 6 7 8 9 part of a phonebook entry or in the handset banner To enter letters refer to the letters above the numbers on the keypad When you are in a text area like the name field in the phonebook the displayed characters appear in the following order each time you press the number key 1 upper case letters 2 lower case letters 3 the number corresponding to the key The table to the right lists every available character and shows how many times to press the key to enter that J character 19 ACCESSING THE MENUS www uniden com If the next character uses the same number key you must press gt to move the cursor over Otherwise the next time you press the number key it changes the character that was previously set For example to enter Movies 1 Press 6 once and then press gt to move the cursor to the right
61. tor Base Setup Edit Voice Mail Language Handset Setup Edit Voice Mail Contrast Ringer Volume Ringer Tones Global Setup Day amp Time Distinctive Ring CIDCW Auto Talk Area Code Anykey Answer Dial Mode Banner Voice Mail Tone Language LCD Contrast Key Touch Tone www uniden com Default Settings The default settings set from the factory match the features that most people use You may not need to change them However there are a number of options you must set and entries you must make in memory to take full advantage of all the phone features The table below lists the default settings eThe Dial Mode Setting is pre configured to Function Handset Base Function Handset Base Aare VoIP Do not Edit Voice Mail None Day amp Time SUN 12 00 AM nn this on 7 z must remain off Ringer Volume High CW CWDX CW on CWDX off Do not change this Ringer Tones Flicker Area Code None setting Distinctive Ring On Dial Mode Tone For Global Setup and Auto Talk Off Voice Mail Tone On Deregister HS menu options make sure the Anykey Answer Off line is not in use and Banner Ze the handsets are Language English within range of the base Contrast LCD Contrast Level 5 Key Touch Tone On Animation Screen On Room Monitor allow monitoring www uniden com MAIN MENU OPTIONS 22 eIf you do not press a key for two minutes while setting Day and Time the p
62. works your UIP165P may be damaged Contact Uniden customer service 63 TROUBLESHOOTING www uniden com For Telephone Features Symptom Suggestion The charge LED won t illuminate when the handset is placed in the cradle e Make sure the AC adapter is plugged into the base or the charger if you have more than one handset and wall outlet e Make sure the handset is properly seated in the cradle e Make sure the charging contacts on the handset are clean The audio sounds weak e Move the handset and or base away from metal objects or appliances and try again e Make sure that you are not too far from the base Can t make or receive calls e Check both ends of the base telephone line cord e Make sure the AC adapter is plugged into the base and wall outlet e Disconnect the AC adapter for a few minutes and then reconnect it e De register the handset see De register the Handset on page 15 and register the handset see Register the Handset on page 14 e Make sure that you are not too far from the base Make sure the line is not in use e If an outside call is already established you can not make another outside call The handset doesn t ring or receive a page e Charge the batteries in the handset for 15 20 hours by placing the handset on the base or charging cradle e Make sure that you are not too far from the base e De register the handset see De register the Handset on
63. y one of the following messages When invalid data is received Incomplete Data When a private name is received Private Hane When a private number is received Frivate Humber When an unknown name is received Unknown Hane When an unknown number is received Unknown Humber 2 When you pick up the phone the display changes to Talk AutoTalk feature is set to on Data errors appear as H Viewing the Caller ID List You can view the Caller ID list through the handset or base during a call or when the phone is in standby mode 1 With the phone in standby mode press cid vol A on the handset or on the base With the handset in talk mode press the MENU soft key Use volume up down to select Caller Ib then press the OK soft key With the base in talk mode press f The summary screen appears The screen shows the number of new messages and total messages www uniden com 2 To view the Caller ID messages in historical order from new to old or from old to new repeatedly press volume down to scroll through the messages from the latest to the earliest or volume up to scroll back through the messages To search the Caller ID messages alphabetically press the number key pad 2 9 and 0 with the letter associated with the first letter of the desired caller Once you view the Caller ID list with alphabetical search you cannot switch During a call don t press end on the back to historical order from new to old or fro

Uniden UIP165P Packet 8 Compatible 5.8GHz Digital VoIP Telephone Router (UIP165160P)

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