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Soyo SY-P4RC350 Motherboard
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1. SY P4RS350 SY P4RC 350 Motherboard Quick Start Guide SOYOTM 2 1 Please read the users guide before proceeding with your installations Serious damage may occur if the procedure is not followed properly 2 Please make sure that your memory modules are inserted correctly They can go in only one way and should fit completely in the socket without sticking out 3 If you have a Pentium 4 motherboard you need to use an ATX12V power supply power supply for Pentium 4 system is required for the system to operate normally preferably 350 watts for minimal loading or 400 watts for fully loaded system 4 If you have any problem getting your system to work please follow the troubleshooting tips in your user manual 5 On some mainboards the actual chipset heatsink or fan may differ from the chipset cooler as shown on the picture or on the box However the chipset fan on the mainboard is of the same quality and will work just as well as the one shown in the picture The chipset cooler is as sufficient as the chipset fan based on different design 6 For immediate Technical questions please visit SOYO tech support link at http Avww soyousa com support and http www soyousa com kb SOYOTM SY P4RS350 P4RC 350 Motherboard mPGA Socket 478 Processor supported ATi RS350 RC350 AGP PCI Motherboard 800 533 400 Front Side Bus supported Micro ATX Form Factor Copyright O 2004 by SOYO Computer Inc T
2. q c o M M I SY P4RS350 P4RC350 Quick Start Guide CMOS Clear J P5 In some cases the CMOS memory may contain wrong data follow the steps below to clear the CMOS memory 1 Clear the CMOS memory by momentarily shorting pin 2 3 on jumper J P5 Its white cap can easily identify this jumper 2 Putthe jumper back to 1 2 to allow writing of new data into the CMOS memory CMOS Clearing Clear CMOS Data Retain CMOS Data l Short pin 2 3 for E Short pin 1 2 to e3 J P5 Setting at least 5 seconds retain new settings tocleartheCMOS gmmg j ar Note You must unplug the ATX power cable from the ATX power connector when performing the CMOS Clear operation 14 SY P4RS350 P4RC350 Quick Start Guide 3 Quick BIOS Setup After the hardware installation is complete turn the power switch on then press the lt DEL gt key during the system diagnostic checks to enter the BIOS Setup program The CMOS SETUP UTILITY will be shown on the screen Then follow these steps to configure the CPU settings Step 1 Select STANDARD CMOS SETUP Set Date Time and Floppy drive type then set Hard Disk Type to Auto Step 2 Select LOAD OPTIMIZED DEFAULTS Select the LOAD OPTIMIZED DEFAULTS menu and type Y atthe prompt to load the BIOS optimal setup Step 3 Select SAVE amp EXIT SETUP Press Enter to save the new configuration to the CMOS memory and continue the boot seq
3. 320 MHz instead of 333 MHz due to chipset limitations iS 2 i 0 cz Step3 Installation of Expansion Cards The motherboard has 1 AGP slot and 3 PCI slots l Read the instruction document of the related expansion card before inserting the expansion card into the computer 2 Press the expansion card firmly into expansion slot in the motherboard 3 Make sure the metal contacts on the card are correctly seated in the slot 4 Replace the screw to secure the slot bracket of the expansion card 5 Install driver for the operating system you use Step 4 Connections to the Motherboard Refer to the following for information on connecting the SY P4RS 350 mainboard s devices Connectors and Plug ins USB20 1 amp USB20 2 Pinl Pin2 Pin3 Pin4 Pin6 Pin7 Pin8 Pin9 Pin10 Power Data Data GND Power Data Data GND GND Serial Port 2 COM2 Pin Pin2 Pin3 Pin4 Pin5 Pin6 Pin7 Pin8 Pin9 Pin10 CD DSR RxD RTS TxD CTS DTR RI GND NC 12 SY P4RS350 P4RC350 Quick Start Guide SPDIF IN SPDI1 SPDIF OUT SPDO1 CPUFAN1 Pinl Pin2 Pinl Pin2 Pinl Pin2 Pin3 SPDIF IN GND SPDIF OUT
4. CP U Memory Video card Hard disk See if you can finish Windows installation Then put peripherals in one by one to identify which one causes the lockup BIOS Issue Where can find the BIOS revision of my mainboard It will be displayed on the up left comer on the screen during boot up It will show as your board type followed by the revision number such as kvxa_2BA1 meaning BIOS revision 2BA1 for the SY K7V Dragon plus board or 6BA IV_2AA2 which means SY 6BA IV motherboard with 2AA2 BIOS To freeze the BIOS screen press the pause key or unplug the keyboard Where can find the latest BIOS for my motherboard Please go to the technical support page of one of the SOYO websites Taiwan www soyo com tw USA http www soyousa com and look up your motherboard to find the latest BIOS revision How can flash the BIOS You can 1 Download the BIOS from our support website 2 Make a bootable floppy disk with out any memory manager loaded i e himem emm386 etc 3 Copy the BIOS file and awdflash utility to the diskette 26 SY P4RS350 P4RC350 Quick Start Guide 4 Type awdflash biosname bin sn py 5 Then reboot 1 Download the BIOS from our support website 2 Copy the BIOS to an empty floppy disk No other files on the disk 3 Press lt ALT gt lt F2 gt after memory initialization 4 The system will now automatically flash and reboot Note That flashing from the BIOS is only possible if you
5. GND GND 12V SENSOR CPUFAN2 CHAFNA1 CHAFAN3 Pinl Pin2 Pin3 Pinl Pin2 Pin3 Pinl Pin2 Pin3 GND 12V NC GND 12V SENSOR GND 12V NC J30 Pinl Pin3 Pin5 Pin7 Ping Pinll Pin13 Pin15 RARA MIC_L MIC_R AUD_F_R HP ON AUD F L Pin LINE LR LINE IL 16 2 Pin2 Ping Pin6 Ping PinlO Pin12 Pinl4 Pin16 GND VCC AUDR R GND AUDR_L Pin LINE_R_R LINE_R_L CD IN CDIN1 AUXIN1 Pinl Pin2 Pin3 Pin4 Connect the CD Line in cord from the CDIN1 L G G R el di device to the matching connector AUXINI L G G R DIN 1 PWR LED SPKR PWR LED mt NS Pinll Pin12 Pin13 BHEHHEHHHH lt us din OTO e o OTOTOLO 1 i J F SPKR RST PWR SUSP HDD Pin17 Pin18 Pin19 Pin20 LED LED VCC NC NC Speaker out HDD LED SUSP LED PWR RST Pin9 Pin10 Pin7 Pin8 Pin4 Pin5 Pinl Pin2 LED Anode LED Cathode VCC GND Power GND Control PIN GND Power On Off PWRBT Connect your power switch to this header momentary switch type To tum off the system press this switch and hold down for longer than 4 seconds ATX 12V Power Supplv ATX PW Attach the ATX 12V Power cable to three connector This motherboard requires an ATX 12V power supply an AT or ATX power supply can NOT be used When using the Power On by Keyboard function please make sure the ATX power supply is able to provide at least 720mA on the 5V Standby lead 5VSB NOTE The default jumper J 30 settings of short pin are 5 6 7 8 9 10 13 14 15 16 13 D L
6. doc E 3 driv com amp Z3 ATI_RS350_RC350 O Directx D inf ITE O VIA4in1 E C3 win hmon i E LAN 3 RealTek E via E C3 p4vgm10 E 5 Via Lan E C3 vt6122 MANUAL i panda E RAID i 3 tools C3 USB2 0 amp C3 vGA L3 wasay ATi software driver LAN driver 22 SY P4RS350 P4RC350 Quick Start Guide 5 USB2 0 Driver Installation USB2 0 Driver Installation for Windows XP USB 2 0 drivers are available for download using Windows Update for Windows XP For additional information regarding USB 2 0 support in Windows XP please visit http www microsoft com windowsxp pro downloads servicepacks sp1 defaultasp Windows XP Service Pack1 Include USB2 0 Drivers After installing service pack1 please do the following 1 Go to the device manager 2 Remove Universal Serial Bus USB Controller 3 Restart your system Next time Windows XP starts up a new USB 2 0 controller will be found USB2 0 Driver Installation for Windows 2000 USB 2 0 drivers are available for download using Windows Update for Windows 2000 For additional information regarding USB 2 0 support in Windows 2000 please visit http www microsoft com windows2000 downloads servicepacks sp4 defaultasp Windows 2000 Service Pack 4 Include USB2 0 Driver UNS 20 ES n Os Sia N mu 09 Ss 2 23 SY P4RS350 P4RC350 Quick Start Guide Quick Trouble shoot tips Boot up Iss
7. S Check if the memory module and the VGA card are inserted properly in the M B If yes change the memory module it might be defective Make sure the memory specification is supported by the M B for more info on this check our FAQ website 24 SY P4RS350 P4RC350 Quick Start Guide The system tums on for some seconds then shuts down by itself Check if the CPU fan is connected to the CPUFAN1 connector The CPU might be overheating Check the CPU FAN if itis defective or see if the CPU fan is in contact with the CPU Clear CMOS battery J P5 connector see the Quick start guide for more info on how to clear the CMOS Make sure the power supply you have on your system supports the M B specification Example If you have a P4 M B you need to use a P4 power supply If you already checked the power supply specification change the power supply It might be defective The minimum is 350 watt for a minimally loaded system or 400 watt for a fully loaded system When boot up my system everything works fine it sees my CPU and memory detects my hard drive floppy drive and CD ROM but locks up at Verify DMI pool data Don t go any further What should I do d Clear CMOS battery J P5 connector see Quick start guide for more info on how to clear the CMOS If still has the problem remove all other add on cards except the video cards see if it boots further Then put peripherals in one by one to identify which on
8. SB20 2 SY P4RS350 P4RC350 Quick Start Guide SY P4RC350 Motherboard Layout en o FE PS 2KB PS 2 Mouse U Connector Connector MaE ge O e CPUFAN1 PE ro r3 iiri un SVEDIO1 q ee izl 4 Corsa E en i ala ROAI CPUFAN2 E i il En zi ATXI Ba COMA VGA 3 TA tad USBLAN ley Pt FDCi MIC IN Center amp Bass out Audio out Front out Audio in Rear out GP Slot DIMB1 m E BES ES IDE2 IDE CHAFAN3 AS PCI Slot 1 1 ups B n a A mm CHIP PCI Siot 2 MA IXP 150 SVSBLED1 B Iz Hop LED AUXIN esses oz CDIN1 uzzer o l Suso ED 1 T PCI Slot 3 Dew Jasr ak sg 10 6 6 ced USB20 1 USB20 2 SY P4RS350 PARCS350 Quick Start Guide Key Features Socket 478 Processor The PGA Socket 478 gt Supports Intel Pentium 4 series CPU with without Hyper Threading Technology gt Supports P4 Prescott amp P4 Celeron Prescott CPU gt Supports a front side bus FSB of 800 MHz en o oO Lo io en gt SY P4RS350 ATI RS350 Northbridge IXP 150 Southbridge gt SY P4RC350 ATI RC350 Northbridge IXP 150 Southbridge gt The mainboard accommodates 184 pin 2 6V DDR DIMM sockets gt Supports PC2100 PC2700 and PC3200memory bus gt SY P4RS350 supports Dual channel DDR Four DIMM sockets up to 4GB memory capacity SY P4RC350 doesn tsupport D
9. ase be advised that some SOYO motherboards are designed with overclocking features and may allow users to run the components beyond manufacturers recommended specifications Overclocking beyond manufacturer s specifications is not recommended nor endorsed by SOYO Inc and will void your manufacturer s warranty Overclocking beyond manufacturer s specifications is not encouraged and should be assumed at the user s own risk Unsafe overclocking can damage the user s system or cause serious personal injury Tf the user is unsure or in doubt about overclocking please seek professional advise SOYO Inc is not responsible for any direct or indirect damage resulting from overclocking Restricted Rights Legend Use duplication or disclosure by the Government is subject to restrictions set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at 252 277 7013 About This Guide This Quick Start Guide can help system manufacturers and end users in setting up and installing the motherboard Information in this guide has been carefully checked for reliability however to the correctness of the contents there is no guarantee given The information in this document is subject to amend without notice For further information please visit our Web Site on the Internet The address is http www soyo com tw P4RS350 PARC350 Series Version 1 1 Edition Dec 2004 These specifications are subject to amend without not
10. ces Ethernet Controller Multimedia Audio Controller SM Bus Controller Universal Serial Bus USB Controller Video Controller YGA Compatible 4 Ports COM amp LPT MR Processors Sound video and game controllers y System devices Universal Serial Bus controllers il 20 SY P4RS350 P4RC350 Quick Start Guide After driver installation your Windows XP device manager should look like this E Device Manager Seed File Action view Help gt 103122 ATES 8 2 d 1e 1 y T 874BBDN7OX Computer Disk drives Display adapters a ATI RADEON 9000 XT IGP Series DVD CD ROM drives Floppy disk controllers Floppy disk drives IDE ATA ATAPI controllers Keyboards Mice and other pointing devices Monitors Network adapters E VIA Networking Velocity Family Giga bit Ethernet Adapter Ports COM amp LPT 888 Processors o Sound video and game controllers Audio Codecs C Media AC97 Audio Device Legacy Audio Drivers o Legacy Video Capture Devices Media Control Devices Standard Game Port O video Codecs System devices Universal Serial Bus controllers 21 SY P4RS350 P4RC350 Quick Start Guide Drivers directory list in the CD driver c SO OCD20040402 D E 5 Audio C3 adi E O Cmedia Audio driver E O Cmedia 039 E C3 via i23
11. e causes the lockup Change the CPU Make sure the boot device Harddisk CDROM Floppy etc you are trying to boot from contains a valid bootable medium or is bootable During Boot up my computer says CMOS memory Checksum error Whatis the problem 1 2 Clear CMOS memory Redo your CMOS setup settings If your battery is empty the error will occur more frequently You will need to replace the battery in this case If the problem persists re flash the BIOS Ifall fails your BIOS chip is failing and needs to be replaced Change the CMOS battery Re flash BIOS The BIOS chip might be failing 23 SY P4RS350 P4RC350 Quick Start Guide Stability Issues My system intermittently locks up very unstable l Check the CPU Temp it might be overheating Change the CPU FAN Do not overclock your CPU Check the specification of the memory module maybe the M B does not support it Check website for latest BIOS update Check website for FAQ s regarding instability issues Change the memory module or CPU The power supply might not have enough wattage to support all the peripherals If your system has other peripherals connected like CD RW extra HDD etc disconnect them My system intermittently locks up during Windows installation wn Now gt 1 Go to BIOS and load load optimized defaults 2 Check website for any BIOS update 3 Ifitstill has the problem remove all other add on cards except
12. e system finds my CD ROM sometimes not 1 Check CD ROM if itis working properly 2 The power supply might not have enough wattage to support all the peripherals If your system has other peripherals connected like CD RW extra HDD etc disconnect them When boot up my new computer get floppy boot failure and the LED on the floppy stays on 1 Make sure the red wire of floppy ribbon cable goes to Pin1 on the floppy drive side don t trust the key lock or notch and use the end connector of the cable don t use middle one 2 Some floppy drivers have their own jumper to make the same twist as the twist on the cable Make sure this jumper is set not to twist the cable while the floppy drive is connected to the twisted end of the cable LAN Issues During LAN driver installation the system hangs on 75 why Enable the onboard LAN in the BIOS setup I have problems installing Novell NetWare v 50 Disable the APIC option in the BIOS For more FAQ update please check http www soyousa com support 28 SY P4RS350 P4RC350 Quick Start Guide How to contact us m fyouare interested in our products please contact the SOYO sales department in the region you live m If you require Technical Assistance please contact our Technical Support in the region you live SOYO prefers Email as communication medium remember to always add to the email the country that you live in TAIWAN SOYO Enterprise Ltd Is
13. e to use an amplified speaker that can generate proper output sound volume n w wn SY P4RS350 P4RC350 Quick Start Guide Install the Motherboard We will now begin the installation process Please follow the following procedure to complete installation properly Step 1 Install the Central Processing Unit CPU Step 2 Install memory modules Step 3 Connect cables case wires power supply and install expansion cards Step 4 Install expansion cards Step 1 Install the CPU CPU Mount Procedure To mount the Pentium 4 Socket mPGA478 processor that you have purchased separately follow these instructions 1 Liftthe socket handle up a vertical position 2 Align the blunt edge of the CPU with the matching pinhole edge on the socket 3 Processor in the socket without forcing 4 Then close the socket handle to secure the CPU in place Remember to connect the CPU Cooling Fan to the appropriate power connector on the Motherboard The fan is a key component that stabilizes the system It prevents the equipment from overheating and prolongs the life of your CPU 10 SY P4RS350 P4RC350 Quick Start Guide Step 2 Configure Memory SY P4R 350 supports two Dual Channels to your memory Note that you can use non ECC DDR memory for Dual Channel to work Also note that for Dual channel to work 2 or 4 modules of equal size and specificati
14. ice 3 SY P4RS350 P4RC350 Quick Start Guide 1 Introduction This SY P4RS350 SY P4RC350 mainboard has a Socket 478 for the Intel Pentium 4 type of processors supporting front side bus FSB speeds up to 800 MHz Hyper Threading Technology designed to take advantage of the multitasking features in Windows XP gives you the power to do more things at once en o U xe o x en Unpacking When unpacking the motherboard check for the following items 4 Mf EY The SY P4RS350 P4RC350 AGP PCI Motherboard e Y The User Quick Start Guide TO The Installation CD ROM O ru Mi One IDE Device ATA 100 Flat Cable 0 gt gt 4 i J One Floppy Disk Drive Flat Cable L i One Back Panel SY P4RS350 P4RC350 Quick Start Guide SY P4RS350 Motherboard Layout PS 2KB PS 2 Mouse Connector Connector SVEDIO1 RCA1 COMA USBLAN MIC IN Center amp Bass out Audio out Front out Audio in Rear out CHAFAN3 AGP Slot PCI Slot 1 PCI Slot 2 PCI Slot 3 a El CPUFAN1 I 1 bel er 1 E CPUFAN2 Lil al Buzzer o E suse ueo own 1 T Jest ES pm i en s z U Fm O RIRI o WwW en ATXi Estes FDC1 e SVSBLEDI E Hob Len 6 mmm o 6 dud USB20 1 U
15. oint as desired gt Wasay Image It Data Image software gt Wasay Data Processing Utility Wasay Data Processing Utility is an instant file restoration program that not only provides convenient amp instant file recovery but also helps to manage your files gt Panda Anti Virus Titanium Anti Virus software Select which driver you want to install and click OK or click Cancel to abort the driver installation and return to the main menu 18 SY P4RS350 PARCS350 Quick Start Guide Note Once you have selected a driver the system will automatically exit the SOYO CD to begin the driver installation program When the installation is complete most drivers require a restart of your system before they become active Step 3 Check the Latest Releases Click the Connectto SOYO website button to go the SOYO Website to find the latest BIOS manual and driver releases for your motherboard This button will only work if your computer is connected to the internet through a network or modem connection Make sure to get your internet connection up before clicking this button 19 SY P4RS350 P4RC350 Quick Start Guide After Windows XP installation your device manager should look like this E Device Manager TEST 874BBDN OX W Computer s Disk drives 2 DVD CD ROM drives 2 Floppy disk controllers JA Floppy disk drives 2 IDE ATA ATAPI controllers uw Keyboards Mice and other pointing devices Other devi
16. ons have to be installed ECC and registered memory are not supported The largest memory capacity possible is 4GB On this motherboard DRAM speed can be set independent from the CPU front side bus speed Note that when installing 4GB of memory your total memory will be less than 4GB The reason for this is that the BIOS PCI and AGP cards claim part for your CP Us address space Memory Configuration Table If you want to use the Dual Channel feature please follow the memory configuration e S FE XD aa 1 e table below Dual Channel Performance Installing your memory in a combination different from the table above will still allow your System to work The Dual Channel feature will not work then however SY P4RC350 comes with two DIMM sockets providing support for up to 2GB of main memory using unbuffered and non ECC DIMM modules Memory Configuration Table Number of Memory Modules RAM Type DDR RAM non ECC and non registered Memory Module Size MB 128 256 512 1024 MB 11 SY P4RS350 P4RC350 Quick Start Guide Memory frequency Table for PARS350 P4RC350 Depending on the front side bus FSB frequency of the CPU you can run memory of different speeds Please look at the table below for details 400 266 PC2100 533 266 or 333 PC2100 or PC2700 800 400 or 320 PC3200 or P C2700 When using a 800 MHz FSB CPU and PC2700 DDR DIMMs the memory frequency runs at
17. rademarks SOYO is a registered trademark of SOYO Computer Inc All trademarks are properties of their owners Product Rights All names of the product and corporate mentioned in this publication are used for identification purposes only The registered trademarks and copyrights belong to their respective companies Copyright Notice All rights reserved This manual has been copyrighted by SOYO Computer Inc No part of this manual may be reproduced transmitted transcribed translated into any other language or stored in a retrieval system in any form or by any means such as by electronic mechanical magnetic optical chemical manual or otherwise without permission in writing from SOYO Computer Inc Disclaimer SOYO Computer Inc makes no representations or warranties regarding the contents of this manual We reserve the right to amend the manual or revise the specifications of the product described in it from time to time without obligation to notify any person of such revision or amend The information contained in this manual is provided to our customers for general use Customers should be aware that the personal computer field is subject to many patents All of our customers should ensure that their use of our products does not infringe upon any patents It is the policy of SOYO Computer Inc to respect the valid patent rights of third parties and not to infringe upon or to cause others to infringe upon such rights Disclaimer Ple
18. reen during installation Once the installation is completed restart your system and re run the SOYO CD Step 2 Install Drivers and Utilities Click the Install Drivers button to display the list of driver software that can be installed for your Motherboard The Start Up program displays the drivers available for the particular model of Motherboard you own We recommend that you only install those drivers 17 SY P4RS350 P4RC350 Quick Start Guide driver revision ATi RS350 RC350 Software Driver for Win 98SE ME 2000 XP C MEDIA Audio Driver for Win 98SE ME 2000 XP VIA Gigabit Ethernet Driver for Win 98SE ME 2000 XP Wasay Pro Magic Wasay Image It Wasay Data Processing Utility Panda Antivirus Titanium Driver Installation Menu A short description of all available drivers follows gt ATI RS350 RC350 Software Driver for Win 98SE ME 2000 XP Installs all the necessary drivers like IAGP IDE SMbus GART and Audio driver for the system to operate properly gt C Media Audio Driver for Win 98SE ME 2000 XP This driver supports 2 4 6 speakers 3D positional audio for the onboard C Media audio chip gt VIA Gigabit Ethernet Driver for Win 98SE ME 2000 XP This program will install onboard LAN VIA LAN driver on your computer gt Wasay Pro Magic ProMagic is an instant system recovery software that provides convenient instant restoration to the preferred state at any specific restore time p
19. t E No 38 Lane 15 Sec 6 Minquan East Road Neihu District Taipei City 11494 Taiwan RO C Tel 886 2 2791 5688 Fax 886 2 2791 8599 http www soyo com Email info mail soyo com tw USA SOYO INC 1420 S Vintage Ave Ontario CA 91761 USA TEL 909 292 2500 FAX 909 937 0783 http www soyousa com http www soyousa com kb For technical support http www soyousa com support contactsupport php 29
20. ual channel DDR Two DIMM sockets up to 2 GB memory capacity 1xAGP master 4X 8X slot 1 5v only ATi Radeon 9100 Pro IGP 3D graphic engine 3x 32 bit bus master P CI slots One VGA port One S Video port for TV out One RCA port for TV out Two USB 2 0 ports One RJ 45 port One serial COM port One parallel port Audio jacks for microphone line in and line out V NW VV ON ON VV V PS 2 ports for mouse and keyboard SY P4RS350 PARCS350 Quick Start Guide Two USB 2 0 connectors One COM Pin Header SP DIF connectors In O ut Two CPU fan Two Chassis fan connectors en o n oO 3 Lo io E en 20 pin 4 pin ATX power connectors CD AUX audio connectors gt Front panel connector VV VV ON ON IXP 150 Integrated Parallel ATA controller supporting up to 4x UDMA 33 66 100 Parallel ATA devices 2x IDE ports 6x USB 2 0 compliant ports 2x on rear 4x pin headers Onboard C Media CMI9761A 6 channel Audio Codec 10 100 Mbps and 1000 Mbps Gigabit Ethernet controller gt Power Failure resume function to allow the system to tum on or off after a power failure which is indispensable for server systems gt Multiple boot allowing your system to boot from different devices example CD ROM This motherboard is compliant with the following industry standards gt Microsoft PC99 gt FCC gt ACPI SY P4RS350 P4RC350 Q
21. uence 15 SY P4RS350 P4RC350 Quick Start Guide 4 The SOYO CD The SOYO CD will Auto Run only in Windows Based Operating Systems Your SY P4RS350 P4RC350 motherboard comes with a CD ROM labeled SOYO CD The SOYO CD contains a The user s manual for your new motherboard in PDF format b The drivers software available for installation and C A database in HTML format with information on SOYO motherboards and other products d Panda Anti Virus software Step 1 Insert the SOYO CD into the CD ROM drive In that case the following dialog will pop up Please choose your motherboard model number and press OK Now the SOYO CD Start Up Menu will come up as shown on the following page Please Select Y our Board ES P4RS350 PARC350 Cancel SOYO CD Start Up Program Menu 16 SY P4RS350 P4RC350 Quick Start Guide ASOYO CD Start Up Menu Read the manual Connect to SOYO Website Microsoft DirectX 8 1 The user s manual files included on the SOYO CD are in PDF Postscript Document format In order to read a PDF file the appropriate Acrobat Reader software must be installed in your system Note The Start Up program automatically detects if the Acrobat Reader utility is already present on your system and otherwise prompts you on whether or not you want to install it You must install the Acrobat Reader utility to be able to read the user s manual file Follow the instructions on your sc
22. ues The system does not power up no beeping sound heard and the CPU fan does not tum on 1 2 3 6 Check if the power cord is plug to the power source Check if the power is connected to the M B Check if the cable of the case power button is connected to the M B power button connector see connectors and plug ins in the manual for more info Make sure the power supply is not defective Change the power supply The minimum should be 350 watt for a minimally loaded system or 400 watt for a fully loaded system Remove the M B from the case and test the system The M B might be shorted to the case Make sure your power supply is ATX 12V compliant with 4 prong square plug The system powers up no video no beeping sound heard but the CPU fan is turning 1 Clear CMOS RAM JP 5 connector see Quick start guide for more info on how to clearthe CMOS Check all the jumper settings on the M B Check if the CPU is ok by using another CPU check the Quick start guide for CPU supported on this M B Check if the power supply is ok The minimum should be 350 watt for a minimally loaded system or 400 watt for a fully loaded system Make sure the CPU fan is connected to CPUFAN1 connector Remove the M B from the case and test the system The M B might be shorted to the case The system power up no video beeping heard Clear CMOS batter J P5 connector see the Quick start guide for more info on how to clear the CMO
23. uick Start Guide 2 Installation WONI To avoid damage to your motherboard please follow these simple rules EN while handling this equipment A e Before handling the motherboard make sure you are grounded before touching on to an unpainted portion of the system s metal chassis to prevent electrical discharge Remove the motherboard from its anti static packaging Hold the motherboard by the edges and avoid touching its components e FE HD pan 0 e Check the motherboard for damage If CPU appears to be loose gently push the CPU into the socket Follow the directions in this section which is designed to guide you through a quick and correct method to install your new motherboard F or detailed information please refer to the motherboard User s Manual and Technical Reference online manual on the CD ROM package that came with your motherboard Gather and prepare all necessary components to complete the installation successfully Socket 478 processor with CPU cooling fan boxed type DDR RAM module s Computer case with adequate power supply unit Monitor PS 2 or USB Keyboard Pointing Device PS 2 or USB Mouse Speaker s optional Disk Drives HDD CD ROM Floppy drive o o External P eripherals P rinter and Modem optional Intemal P eripherals Modem and LAN cards optional Note If you want to use an external speaker connected to Line out port please make sur
24. use a normal floppy drive Itcan t flash from any other device After flashing the BIOS my system will not boot up 1 Try clearing the CMOS RAM 2 The BIOS chip is defective due to an unsuccessful flash contact your nearest SOYO branch for re flashing Is there a way to reprogram my BIOS after an unsuccessful flash There is no other way you need to send back the BIOS ROM to your nearest SOYO branch for re flashing VGA Issue I cannot set my VGA to go higher than 16 color 640x 480 1 Make sure that you have installed the ATI utility driver set 2 Install re install the VGA driver Audio Issue I cannot get the sound working on my system Check if the speaker wire is connected to the line out connector in the M B Check if your speakers are powered on Install the audio driver supplied on our driver disc Check BIOS setup if AC97 Audio is enabled If sound already installed check our website for an audio driver update UV x Ne The sound is working in my system but when I play CD music from the CD ROM I do not get any sound What is wrong This is because the 4 wire audio cable from the CD ROM to the on board CDIN connector or AUX connector on the M B is not connected See manual for location of CDIN 27 SY P4RS350 P4RC350 Quick Start Guide Hard disk FDD CD ROM issues My Western digital HDD is not detected during boot up Change the jumper settings to cable select or single Sometimes th
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