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Intermec EasyCoder 3440 Thermal Label Printer

1. esses 26 Setting the MSN for Other Media and Ribbon esses 26 Communicate With the Printer oct aceite pne toti ies as wl tovc sluice ci 28 Using the Printset SO usua eth ene e wed D c REOR Me mates eso Da T 29 Using LnrfdeParp sott telst igea eee anena eeen Ae e Me berto tide 29 Using Intermec Printer Language IPL Commands sess 29 Printing a Test Labels rossner urna ia 29 3 Maintaining the Printer sse 31 T spectirig the Printer nue pere aa ina 32 Tools fot Cleaning the Printers i eictedmito tolle da 32 Maintenance Schedule ie nten ee a e eE EEE R aE T REEE 32 Cleaning the Printhead si sssri erte eaae e vimana esie dad el aE us 34 Cleaning the Printer Covers una di 36 Cleaning the Drive Roller and Tear Datos di eerta aria ped 36 Cleaning the Media Guides and Media Patito buisse leis b us 37 Cleaning the Label IAS no utes eto tatto selec ited telah acti 38 4 Troubleshooting ccc cssssssssesssssssssesssesssecsssesssscssscsssesssscsssessuscssecasecssseessecesueeasecsses 4l Troubleshooting Checklist nocte Due CREER OLET canal 42 Printer Operation Problems tes we issue lees ket pnto inp bade wed taa EE 42 Print Quality Problems Giaccone eb eat tel e tet itid ed 44 Communication Broble sora a aa 45 5 Optimizing Printer Performance see 47 Optimizing and Maintaining Print Quality aciaa cct c b RE RH d 48 Cotrecting Uneven Print Quality osi aei C dno dg esito dish ra ona
2. RLAIGAVDTENr SR 2 CESSES 3XXXU 037 Adjusting the Label Mark Sensor The label mark sensor detects the mark on the back of continuous media stock The printer uses the output to determine the start of print The label mark sensor is behind the platen roller and near the inboard edge of the printer To adjust the label mark sensor 1 Remove the media cover and locate the label mark sensor 2 Use your index finger to slide the label mark sensor to the correct position for your media You can position the label mark sensor anywhere from the inboard edge of the printer to the center of the paper path 50 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 5 Optimizing Printer Performance Platen roller os Locate the label mark sensor A Zn IN behind the platen roller near the inboard edge of the printer Use your index finger to adjust the label mark sensor Inboard edge of printer The platen roller is not shown for clarity only Label mark Sensor The label mark sensor can be positioned no more than 1 from the inboard edge 3XXXU 040 3 Enable mark printing with PrintSet your third party software or IPL commands For help see PrintSet online help your third party documentation or the ZPL Programming Reference Manual P N 066396 4 Print a few labels or press Feed Pause two
3. OFF O OFF 1 ON Pee 7 ZIZI ZIZ TESTS ON 2 s 4 s m 3400 3440 and 3600 Bar Code Label Printer User s Manual 7 8 Test Prints O00 Configurations 000 Hardware o 0 Q Software 1 0 Q Test Labels 100 Print Quality o o Q Pitch 10 Q Page 01000 Single Page N N N NN Q All Pages 1 1 1 1 Q Format 11000 Single Format N NN NN Q All Formats 1 1 1 1 1 Q UDC 00100 Single UDC N N N N N NN Q All UDCs 11111110 Font 10100 Single Font NNN NN All Fonts 1 1 1 1 1 Data Line Print 10000000 Selective Transfer 110 Receiver 000 Send Pages 10085 Single Page 1S SSSDDDDOD All Pages 1 3 4 43 4 14 1 t1 1 Send Format O108S Single Format 1S S SSDDDD D All Formats 111 1 1 11 1 1 1 Send UDC 1108S Single UDC 1S SSSSSS All UDCs 1 1 1 4 7 1 1 Send Font oo1S Single Font 1S SSSDDOD All Fonts 113 d 4 1 1 1 Send Configuration 1 0 1 Send Tables Oo 1 1 Send All 1 1 1 Memory Reset OO 1 Page Format ooo UDC Font 100 Configuration O1 0 Tables 110 All 111 Q OFF Batch of 1 ON Batch of 100 N Page Format UDC Font number Least significant bit first S Source Page Format UDC Font number Least significant bit first D Destination Page Format UDC Font number Least significant bit first 3XXXU 041 57 Chapter 6 Using Test and Service Mode Printing Test Labels The printer can print a variety of test print labels that provide you with information about the printer configuration and the quality of th
4. Getting Started Top Bank Switch Number Bottom Bank Switch Number OFF OFF bn PHP 1 ON 1 ON ON 2 3 4 5 6 Baud Rate Selection Multi Drop Address Selection 19 200 ooo A 00000 9 600 100 B 10000 4 800 O10 c 01000 2 400 1 1 0 D 11000 1 200 O0 1 E 00100 38 400 101 F 10100 57 600 Ot d G O1100 reserved EE NE H 11100 I 00010 Parity Selection J 10010 Even oo K 01010 Odd tO L 1 10 1 O None O 1 M 00110 None 1 N 10110 o 01110 Number of Data Bits P 1 f 4 1 O 7 Bit o Q OO000 1 8 Bit R 1000 1 S O 100 1 Reserved T T 1 O O 1 U O010 1 A i V 1010 1 Default settings are noted with an w 01101 X 1 1 1 O 1 Y 0001 Zz 10011 0 O101 1 1 T Od 2 e O 1 1 1 3 1 0 47 1 1 4 O1 11 1 5 1 1 T 1 A Protocol Selection XON XOFF o Intermec Protocols 1 XON XOFF Selection No Status Response With Status Response 1 Media Type Direct Thermal o Thermal Transfer Ribbon 1 Default settings are noted with an 3XXXU 020 DIP switch settings These charts illustrate the settings for the DIP switches on the top and bottom banks For a description of each setting see the DIP Switch Settings Descriptions table on page 12 Verifying Printer Communications With Your System After connecting the printer to your system you need to test communications The easiest way to test communications is to set the printer to Data Line Print mode which is part of Test
5. 3XXXU 047 To set the number of dot increments 1 In the top bank turn the appropriate switches on or off for forward or backward movement See the Configuration DIP Switch Settings table on page 61 for the appropriate DIP switch settings Go to the Dot Increments DIP Switch Settings table on page 62 and scan down the of Dot Increments column until you reach the number of dot increments you want to adjust the command forward or backward In the bottom bank turn on the switches that have a 1 in their column Turn off all other switches Press the Feed Pause button and the printer prints the software configuration label and stops at the new location For example you print a label and discover that it does not extend far enough from the tear bar You need to move the label rest point forward 10 dot increments 0 05 inch so that the printer feeds more label out when it is done printing Find 10 in the of Dot Increments column It shows a 1 in the columns of DIP switches 2 and 4 and a O in the columns 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 6 Using Test and Service Mode of 1 3 and 5 The 1 tells you to turn the switch on The O tells you to turn the switch off Turn on switches 2 and 4 Turn off all other switches Adjusting the Label Rest Point 3440 4 The label rest point configuration command adjusts the point at which the printer presents each label for removal Use this command in
6. If you have a 3400C printer you can also reset the entire memory on the printer This procedure is identical to resetting the memory by removing the battery To reset the entire memory on the 3400C printer 1 Turn the printer off Note You must turn off the printer before pressing the memory reset button or the printer may not operate correctly 2 Using a small screwdriver press the memory reset button for 30 seconds The printer resets the entire memory 3 Turn the printer on 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 6 Using Test and Service Mode Setting Configuration Commands in Test and Service Mode Test and Service mode also provides you with an alternative to using PrintSet or sending configuration commands down from the host You can change these configuration commands by setting the Test and Service mode DIP switches abel rest point 86XX emulation X forms adjust Y forms adjust The following table provides you with the Test and Service mode DIP switch settings for changing the configuration commands Configuration DIP Switch Settings Top Bank Bottom Bank O OFF oF NAS el Rot e e E Re 1 ON AES ara lar aN ar ra ra zivivivivivivi adri E ON 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Label Rest Point O 1 1 Adjust Forward o NN N N N Adjust Backward 1 N N N N N 86XX
7. 3XXXU055 eps Minimum and Maximum Media Dimensions Letter Description Minimum Maximum A Label width 16 5 mm 0 65 in 111 8 mm 4 4 in B Backing width or tag width 19 1 mm 0 75 in 114 3 mm 4 5 in C Gap between labels 2 54 mm 0 1 in 25 4 mm 1 in D Label length self strip media 25 4 mm 1 0 in 610 mm 24 in Label length butt cut media 12 7 mm 0 5 in 610 mm 24 in E Media thickness 0 076 mm 0 25 mm including backing 0 003 in 0 012 in F Reflective sensor mark length 2 54 mm 0 1 in 12 7 mm 0 5 in G Notch length 2 54 mm 0 1 in 3 18 mm 0 125 in H Notch height depth 6 4 mm 0 25 in 12 7 mm 0 5 in Roll diameter N A 213 mm 8 38 in 3400 3440 and 3600 Bar Code Label Printer User s Manual 75 Appendix A Specifications 3600 Specifications 76 Dimensions no options installed Height 27 9 cm 11 in Width 30 5 cm 12 in Length 43 2 cm 17 in Weight 20 3 kg 45 lbs Character Sets US ASCII Norwegian Danish UK ASCII Swedish Finnish German Italian French Spanish Swiss Memory Base 512K of DRAM 128K of SRAM standard 60K default allocated for storage Optional 512K of SRAM expanded Printhead Printed dot size 0 13 mm 0 00492 in square Width 171 mm 6 6 in maximum Resolution 8 dots per mm 203 dots per in Number of elements 1 344 per printhead X dimensions 10 mil to 50 mil 0 25 mm to 1 27 mm 5 mil 0 13 mm in drag mode only specified media onl
8. 45 3400 3440 and 3600 Bar Code Label Printer User s Manual Index 121 Index 122 3400 3440 and 3600 Bar Code Label Printer User s Manual fatermec Corporate Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 3400 3440 and 3600 Bar Code Label Printer User s Manual P N 065145 002
9. Communication protocols are important because they determine the transmission standards for communication between the printer and the host The printer and the host must use the same protocol and parameters to communicate properly The printer supports the flow control and block transfer protocols described in the next sections All of these protocols are point to point except Multi Drop Application programs and or ROM BIOS determine which protocols your computer can support For more detailed information refer to the Intermec Data Communications Reference Manual P N 044737 Intermec Standard Protocol Intermec Standard protocol is a proprietary block transfer status response protocol For each block sent the host must wait for the appropriate response before sending the next block lt DC1 gt Except for single character status commands lt ENQ gt and lt VT gt Standard protocol transmits characters in message blocks beginning with the start of text lt STX gt character and ending with the end of text ETX character Message blocks can be up to 255 characters including the start of text and end of text characters The printer auto discriminates between Standard Polling Mode D and Multi Drop protocols The printer returns its highest priority status when it receives a valid block lt STX gt data lt ETX gt or when it receives the status request command lt ENQ gt When the printer receives the status dump command lt
10. is merged with a format file to print a label Data Line Print mode A mode of operation in which the printer prints each command accompanied by its ASCII code that it receives from the host 3400 3440 and 3600 Bar Code Label Printer User s Manual Glossary density Number of data characters that can be represented in a linear unit of measure Often expressed in characters per inch direct thermal A method of thermal printing in which images are printed when heat from the thermal printhead produces a black mark on the media EAN European Article Numbering now also called IAN International Article Numbering International standard bar code for retail food packages corresponding to the Universal Product Code UPC in the United States Emulation mode An operating mode in which the printer has the operating characteristics of an 8636 or 8646 printer Feed Pause A printer control panel button that advances the media and causes the printer to pause printing field A graphic element that is the basic unit of a format The four basic types of fields are bar code graphic line and text fixed data field Bar code and text fields that never vary from one label to the next the data in a fixed field is a permanent part of the format fixed format A format in which the data never varies from one label to the next such as a return address label A fixed format needs no additional data to print a label font A cha
11. 0 30 mm 0 012 in 12 7 mm 0 5 in 3 18 mm 0 125 in 12 7 mm 0 5 in 213 mm 8 38 in 77 Appendix A Specifications Printer Options This page contains a list of the options you can use with the printer along with a brief description Consult your Intermec representative to order any option Memory Expansion and Fonts 78 that applies to your printer 3400 3400 Printer Printer Model 3400A 3400B 3400C 3400D 3400B 3400C 3400D 3400C 3400D 3400C 3400D 3400C 3400D Memory 128K Expanded Memory EPROM 2 Meg Bitmapped Kanji Katakana PCB card 6 Meg Bitmapped amp Outline Kanji Katakana PCB card 512K Expanded Memory EPROM 2 Meg expansion PCB board for storage only 8 Meg expansion PCB board for storage only The memory expansion option is different for each printer See the section Part Number 060944 061486S 001 061485S 001 062785 067585 067586 The 3400C memory expansion option replaces the 128K of SRAM with 512K of SRAM to hold more fonts or bitmap graphics It also increases the printer s image buffering capabilities Flash modules in 2 6 or 8 MB are available to increase storage capacity The kanji katakana option allows the printer to print Japanese characters in two Kanji fonts and three Katakana fonts This option also provides increased storage capacity 3440 Printer You can install a DRAM SIMM module into the SIMM socket on the main PCB to hold more
12. 1 2 3 and 4 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 6 Using Test and Service Mode To move the X origin forward turn off switch 5 To move the X origin backward turn on switch 5 Top Bank Top Bank OFF OFF L L L BIZ y i N M ON Y ON 1 2 3 4 5 1 2 3 4 5 Switch settings Switch settings for moving the for moving the X origin forward 3XXXU 050 X origin backward 4 In the bottom bank of the Test and Service DIP switches turn on or off the appropriate DIP switches See the Dot Increments DIP Switch Settings table on page 62 to see how to set the X forms adjust forward or backward a given number of increments 5 Press the Feed Pause button The printer prints out the software configuration label using the new X forms adjust setting 6 Verify the X forms adjust number on the software configuration label matches the number you set in Step 4 Y Forms Adjust Use the Y Forms Adjust feature to control the position of the image in the direction parallel to the printhead See the Dot Increments DIP Switch Settings table on page 62 for information on how to move the image forward a number of dot increments If your label is too close to one edge of the printhead you can adjust it using this feature To set the Y forms adjust 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause
13. 18 19 1A 1B 1C 1D 1E 1F OF alg e e 011 1 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F 0 2134 5 6 7 8 9 i 2 gt 30 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F BCIDEFIGIHII J K LIMNO 1 31 40 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F RISTIUVNwNWIXYIZIE VIII 50 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F lalbbjieidie ftig hii jl ki Liminijo 68 69 6B 6C 6D 6E 6F pid ri Sith vwWwixvy z t b S 70 71 72 73 74 75 D6 EF 78 79 7A 7B 7C 7D JE 7F l l l celea ei r h 80 81 82 83 84 85 E6 87 88 89 8A 8B 8C 8D 8E 8F et ojbjojajujyoleeoxf 90 l l l lfilN ao 2 O 4 i gt AO 8 A9 AA AB AC AD AE AF II 4IAIAIALS allil ala a BO B1 B2 B3 B4 B5 B6 B7 B8 B9 BA BB BC BD BE BF L a r H I SA EF ms lo ole CO C1 C2 c3 C4 C5 C6 C7 C8 C9 CA CB CC CD CE CF TZ TZ TA rs ID IE E El lI I Ilar m DO D1 D2 D3 D4 D5 D6 D7 D8 D9 DA DB DC DD DE DF OIBIOIO O Ju p p UU Y M res EO E1 E2 E3 E4 E5 E6 7 E8 E9 EA EB C ED EE EF o e 113 2 m Fo F1 F2 F3 FA F5 Fe F7 F8 F9 FA FB FC FD FE FF 3XXXU 056 Extended Character Sets Each internal font in the printer has a different character set associated with it as shown in the following tables The h
14. 232 null modem cable For help refer to Connecting the Printer to Your System on page 8 and Communications Interfaces on page 98 4 Set the DIP switches on the sending printer for selective transfer as shown in the Test and Service Mode DIP Switch Settings table on page 57 5 Press the Feed Pause button on the receiving printer and then on the sending printer to initiate selective transfer 6 Exit Test and Service mode by turning the printer power off and returning all DIP switches to their original settings Resetting the Memory on Your Printer Use memory reset if you want to return your printer to its default configuration or if you need to increase the amount of memory available in your printer You can also use memory reset to clear pages and formats user defined characters and fonts configurations tables or all of these parameters 3400 3440 and 3600 Bar Code Label Printer User s Manual 59 Chapter 6 Using Test and Service Mode 60 To use memory reset 1 Turn the printer off 2 Press and hold the Feed Pause button while turning on the printer The printer prints a hardware configuration test label 3 Set the DIP switches to reset a portion or all of the memory by using the Test and Service Mode DIP Switch Settings table on page 57 4 Hold the Feed Pause button down for 1 second The printer resets a portion or all of its memory 5 To exit Test and Service mode turn the printer power off and then on
15. 232 null modem cable for PC XT This illustration shows the pin assignments for the RS 232 null modem cable for the PC XT P N 048668 Note The metal backshell is connected directly to the shield to achieve electrostatic discharge ESD immunity Shield 9 Pin Socket D Sub Metal Backshell 25 Pin Plug D Sub Metal Backshell Chassis Ground Received Data Transmitted Data Transmitted Data Received Data Clear to Send Request to Send Carrier Detect Data Set Ready Data Terminal Ready Clear to Send Request to Send Ground Data Terminal Ready Data Set Ready Carrier Detect Ground PC 3XXXU011 eps Printer RS 232 null modem cable for PC AT This illustration shows the pin assignments for the RS 232 null modem cable for PC AT P N 048693 Note The metal backshell is connected directly to the shield to achieve electrostatic discharge ESD immunity 100 3400 3440 and 3600 Bar Code Label Printer User s Manual Appendix C Communications Reference 25 Pin Plug D Sub Metal Backshell 25 Pin Socket D Sub Metal Backshell Chassis Ground Chassis Ground Transmitted Data Transmitted Data Received Data Received Data Request to Send Clear to Send Data Terminal Ready Request to Send Clear to Send Data Terminal Ready Signal Ground 7 Signal Ground Printer LM Modem 3XXXU012 eps Straight through DTE to DCE cable This illustration shows the pin assignments for the straight through DTE to DCE cable
16. 33 Chapter 3 Maintaining the Printer Cleaning the Printhead Caution 34 In order for the printhead to provide good print quality it must maintain close contact with the media Therefore cleaning media debris from the printhead is very important Clean after every roll or 152 meters 6 000 inches of media or when necessary There are two ways to clean the printhead Use the cleaning card Usea cotton swab and isopropyl alcohol Do not use sharp objects such as knives or screwdrivers to scrape the printhead clean Cleaning with sharp objects will damage the printhead Clean with only a cotton swab or a clean lint free cloth or tissue damp with isopropyl alcohol Attention N utilisez pas d objets pointus tels que couteaux ou tournevis pour nettoyer la t te d imprimante Nettoyer avec des objets pointus endommagera la t te d imprimante Nettoyez la seulement avec de la ouate ou avec un linge propre et libre de peluches humect avec de l alcool d isopropyl To dean the printhead using the cleaning card 1 Turn off the printer and remove the power cord 2 Remove the media cover 3 Disengage the printhead by rotating the head lift lever clockwise until the printhead releases This raises the printhead so that you can clean it 4 Remove the media and ribbon 5 Open pouch and remove cleaning card 6 Insert cleaning card into the printer following the media path Head lift Upper lever media guide f
17. 3440 and 3600 Bar Code Label Printer User s Manual Chapter 2 Operating the Printer Setting the Media Sensitivity Number Media sensitivity is important because you use it to optimize print quality and print speed The three digit media sensitivity number MSN specifies the amount of heat required by the printhead to image a label The amount of heat that each roll of media or ribbon requires is unique due to different chemistries and manufacturing processes Intermec has developed heating schedules the amount of heat required to image a label to produce the highest possible print quality for Intermec media and ribbon combinations on Intermec printers Look for the three digit media sensitivity number on the side of the media roll Use the last three digits 140 in the example of the 15 digit number stamped on the roll for the media sensitivity number asmall label attached to the roll of media asmall label attached to the plastic bag of your ribbon roll Your label may be different than this example but it will contain the sensitivity number INTERMEC MEDIA PRODLKTS SENSITIVITY LABEL 120066102605140 Intermec SENSITIVITY NUMBER 3XXXU 029 1200661026051 40 Media sensitivity number This illustration shows you where to find the media sensitivity number Note that some ribbon rolls have the media sensitivity number printed inside of the core Use this three digit number to optimize print quality and
18. 79 electrical requirements 70 empty pause LED troubleshooting 45 Emulation mode definition 109 international character sets 85 setting 64 environment specifications 70 extended character sets 86 fanfold media loading 6 faults media or system 17 Feed Pause button definition 109 functions of 17 18 illustrated 16 using 17 18 field definition 109 fixed data field definition 109 3400 3440 and 3600 Bar Code Label Printer User s Manual 117 Index fixed format definition 109 flow control 95 fonts 3400 printer 72 3440 printer 75 3600 printer 77 copying to another printer See selective transfer definition 109 described 75 extended character sets 86 file definition 109 tables extended character sets 86 formats copying to another printer See selective transfer file definition 109 positioning with DIP switches 65 forms adjust positioning the label format 65 X forms setting 66 Y forms setting 67 front panel LEDs 16 understanding 16 full ASCII control characters table 106 table 104 G H graphics 3400 printer 72 3440 printer 75 3600 printer 77 copying to another printer See selective transfer defined 75 definition 110 hardware configuration test label printing 7 HIBC definition 110 host requirements communications 98 human readable definition 110 l IBM translation character table 85 image bands definition 110 description 53 function 53 opti
19. 9 If you are finished cleaning replace the media cover Cleaning the Media Guides and Media Path You should clean the media guides and media path regularly to keep debris off the media surface and printhead where irregularities can spoil print quality or damage the printhead Cleaning the guides also prevents the media from skewing or improperly tracking as it travels through the paper path which can result in smeared images and print off the side of the label Always clean the media guides immediately after a label jam in the printer To clean the media guides and media path 1 Turn the On Off switch to the off position and remove the power cord Remove the media cover 2 3 Remove the media and ribbon if necessary 4 Pull down on the lower media guide to open up the media path 3XXXU 035 5 Use the cloth moistened with isopropyl alcohol to clean the upper and lower media guides Be sure to remove all traces of debris Release the lower media guide 6 Remove all traces of dust paper and adhesive from the media path with a soft bristle brush or vacuum 7 Replace the media and ribbon 8 If you are finished cleaning replace the media cover 3400 3440 and 3600 Bar Code Label Printer User s Manual 37 Chapter 3 Maintaining the Printer Cleaning the Label Sensors Three label sensors on the printer require regular cleaning abel taken sensor Label mark sensor Label gap sensor To clean the label se
20. 94 user defined 97 XON XOFF 95 96 Protocols Multi Drop 96 Polling Mode D 96 Q R QR Code 82 quality problems troubleshooting 44 45 RAM using 51 ready definition 112 Ready Busy line definition 112 removing the printer cover 5 requirements electrical 70 hardware and software 98 resetting memory 59 ribbon loading 23 specifications 3400 printer 72 3440 printer 74 3600 printer 76 RS 232 definition 112 serial interface described 98 RS 422 definition 112 serial interface described 99 RS 485 definition 112 serial interface described 99 120 S scan definition 113 schedule of maintenance 32 selective transfer definition 113 described 58 self strip definition 113 printing described 20 specifications 71 sensitivity definition 113 serial definition 113 port cables 9 configuration 12 description 102 settings changing 13 using to connect a PC to the 3400 9 setting dot increments number of 62 Emulation mode 64 media sensitivity number 25 soft font definition 113 software configuration label printing 26 specifications 3400 printer 71 3440 printer 74 3600 printer 76 printer 70 to 77 speed printing 3400 printer 72 3440 printer 74 3600 printer 76 Standard protocol definition 113 described 94 straight through printing 18 symbologies Codabar 81 Code 11 81 Code 128 81 Code 16K 82 Code 2 of 5 81 Code 39 81 Code 49 82 Code 93 81 Data Matri
21. DIP switches in the Test and Service DIP switch bank For help see the following set of steps Use PrintSet to select either 100 dpi 10 mil or 66 dpi 15 mil mode For help see the PrintSet online help Use the IPL command set to select Emulation mode For help see the IPL Programming Reference Manual PIN 066396 To set the printer to Emulation mode using DIP switches 1 Upload label formats fonts and graphics from the 8636 or 8646 printer to the host computer 2 Turn the On Off switch to the off position 3 Disconnect the 86XX printer and install your printer See Chapter 1 for information on installing your printer 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 6 Using Test and Service Mode 4 Press and hold the Feed Pause button while turning on the printer The printer prints the hardware configuration label 5 n the top bank of the Test and Service DIP switches turn on switches 1 and 3 and turn off switch 2 6 Use the table below to help you choose the appropriate DIP switch settings Setting Description Emulation 10 mil The printer emulates an 8636 or 8646 printer printing multiples of 10 mil 0 01 inch drag and 10 mil 0 01 inch picket bar codes Emulation 15 mil The printer emulates an 8636 or 8646 printer printing multiples of 10 mil 0 01 inch drag and 15 mil 0 015 inch picket bar codes Advanced 5 mil The printer uses the 3400 and 3600 command set and default prin
22. EMEN AME apt AR AAR h o bord o o bed Y Ko Y gt o Q O wo O m Jg a s m A m N o m N BH 20 22 l r 30 32 0 A B 40 42 PIQIR 50 52 dab 60 62 p r 70 72 AMM 1 AAR E FAR MIN MN NAR RR OR ROR kof op ess m E N mn n T J N T m 3XXXU 060 90 3400 3440 and 3600 Bar Code Label Printer User s Manual Appendix B Character Sets Characters in Font c24 OCR B Size 2 e N af p patapatokato F o SNOR zx Als UJ a Ul N 0 o 2 y a gt gt Rh gt UJ UJ O 7 e N O e m z f o p O gt UJ e poe RR poRCORCROPBAM fp O e g N U gt N m gt Poe PB p por P p pnpopnpcprpep p ch NGEGEGEGGI TI 3XUNN n IN co dd fmol bolts k Pook pee Fh P peporeempape 93 23 33 43 53 62 es 71 72 73 WAR AN A3 r Bi B B3 B4 MON rw D1 NM MEN ad F1 3XXXU 061 3400 3440 and 3600 Bar Code Label Printer User s Manual 91 Appendix B Character Sets 92 3400 3440 and 3600 Bar Code Label Printer User s Manual C Communications Reference This chapter provides communications reference information This chapter covers these topics Communications protocols Communications interfaces Printer serial port 3400 3440 and 3600 Bar Code Label Printer User s Manual 93 Appendix C Communications Reference Communication Protocols
23. Emulation 1 0 1 Advance Mode oO 10 Mil 10 15 Mil 1 X Forms Adjust 1 1 1 1 Adjust Forward o NNNNN Adjust Backward 1 NNNNN Y Forms Adjust 1110 NNNNN N Number Least significant bit first 3XXXU 046 Setting the Number of Dot Increments You can move the label rest point and X forms adjust configuration commands forward or backward by setting the printer DIP switches Use the top bank of DIP switches to determine whether the movement is forward or backward Use the bottom bank of DIP switches to set the number of dot increments for label rest point X forms adjust and Y forms adjust The printer moves in 5 mil increments or 0 005 inch per dot 3440 If the printer 3440 only is in 2 5 mil Advanced mode it moves 0 0025 inch per dot 3400 3440 and 3600 Bar Code Label Printer User s Manual 61 Chapter 6 Using Test and Service Mode 62 Dot Increments DIP Switch Settings Bottom Bank OFF Vi zz 0 OFF on ZI IIA bon 1 2 3 4 5 of dot increments 1 1 oOo O O O 2 O 1 o O O 3 1 1 o oO O 4 O O 1 o Oo 5 1 o 1 o oO 6 O 1 1 o o 7 1 1 1 o o 8 Oo O O 1 o 9 1 O O 1 O 10 O 1 o 1 o 11 1 1 O 1 e 12 O O 1 1 o 13 1 O 1 1 O 14 O 1 1 1 o 15 1 1 1 1 o 16 o O O O 1 17 1 O O O 31 18 O 1 O O 1 19 1 1 O O 1 20 O O 1 O 1 21 1 O 1 O 1 22 O 1 1 O 1 23 1 1 1 O 1 24 O O O 1 1 25 1 O O 1 1 26 O 1 O 1 1 27 1 1 O 1 1 28 O O 1 1 1 29 1 O 1 1 1 30 O 1 1 1 1
24. Hz Environment Operating 10 C to 40 C 50 F to 104 F Humidity 10 to 90 non condensing Communications e Asynchronous RS 232C RS 422 RS 485 interfaces Serial ASCII code Hardware Ready Busy Flow Control XON XOFF Protocol ntermec Standard Block Protocol Polling Mode D Protocol Multi Drop Protocol Baud Rates 1 200 2 400 4 800 9 600 19 200 38 400 57 000 Maximum Printer Baud Rates Printer Maximum Baud Rate 3400A 19 200 3400B 19 200 3400C 38 400 3400D 38 400 3440 57 600 3600 19 200 Printing Method The 3400 3440 and 3600 printers are capable of direct thermal DT printing or thermal transfer TTR printing using thermal transfer ribbon 3400 3440 and 3600 Bar Code Label Printer User s Manual Appendix A Specifications Self Strip The self strip rewinder hub can take up the backing of an entire 152 meter 6 000 inch roll of media Peel Release 10 50 grams Note For the 3400C and 3400D printer self strip printing is an option 3400 that you order with your printer Self strip printing is standard on the 3400A and 3400B 3400 Specifications This section contains specifications for the 3400 A B C and D printers For information about the 3400e printer see the EasyCoder 3400e Bar Code Label Printer Users Manual P N 071881 3400 Dimensions No Options Installed Height 27 9 cm 11 in Width 26 7 cm 10 5 in Length 43 2 cm 17 in Weight 15 8 kg 35 lbs Character
25. QR Code 82 3400 printer character sets 71 cutter option 79 dimensions 71 fonts and graphics 72 media specifications 73 printhead specifications 72 printing speed specifications 72 ribbon specifications 72 specifications 71 3440 printer character sets 74 dimensions 74 fonts and graphics 75 media specifications 75 memory specifications 74 printhead specifications 74 printing speed specifications 74 ribbon specifications 74 specifications 74 3600 printer character sets 76 dimensions 76 fonts and graphics 77 media specifications 77 memory specifications 76 printhead specifications 76 printing speed specifications 76 ribbon specifications 76 specifications 76 86XX Emulation mode 64 A AC power receptacle 4 adjustments bias adjust screw 48 darkness adjust control 49 label mark sensor 50 label rest point 63 X forms adjust 66 Y forms adjust 67 Advanced mode international character sets 84 Alert LED troubleshooting 43 AS400 connecting to the printer 10 ASCII control characters table 106 definition 108 table 104 116 B backing definition 108 bar code definition 108 bar code symbologies Codabar 81 Code 11 81 Code 128 81 Code 2 of 5 81 Code 39 81 Code 93 81 EAN 81 Interleaved 2 of 5 81 list of 81 POSTNET 81 UPC 81 batch printing optimizing with image bands 54 takeup option 80 batch takeup definition 108 BEL definition 108 bias adjust sc
26. RS 232 serial interface shown in the table on the next page 3400 3440 and 3600 Bar Code Label Printer User s Manual RS 422 Serial Interface Use the RS 422 interface in long line point to point direct connect installations The printer cable must have the pin assignments for an RS 422 serial interface shown in the table on this page RS 485 Serial Interface Use the RS 485 serial interface for Multi Drop installations only The printer cable must have the pin assignments for an RS 485 serial interface shown in the table on this page Appendix C Communications Reference RS 232 RS 422 and RS 485 Serial Interface Pin Assignments Interface RS 232 422 485 RS 232 RS 232 RS 232 422 485 RS 232 422 485 RS 232 422 485 RS 232 422 485 RS 422 485 RS 422 485 RS 422 485 RS 422 485 RS 232 422 485 Pin 1 11 13 14 16 19 20 Name Chassis Ground GND Transmit Data TD Receive Data RD Request to Send RTS Clear to Send CTS Signal Ground SG Printer Status PS Input B Output A Input A Output B Data Terminal Ready DTR Operation Connect to pin 1 chassis ground of connected device Output Connect to receive data pin of connected device Input Connect to transmit data pin of connected device utput en you use a modem connect to modem Output When y d tt dem RTS pin The modem sets RTS to true before transmission The printer sets RTS to false after
27. Separator Vertical Tab 3400 3440 and 3600 Bar Code Label Printer User s Manual G Glossary 3400 3440 and 3600 Bar Code Label Printer User s Manual 107 Glossary 108 ASCII American Standard Code for Information Interchange A standard seven bit code almost always transmitted with a parity bit for a total of eight bits per character ASCII was established by the American National Standards Institute to achieve compatibility between various types of data communication equipment Equivalent to the International ISO 7 bit code backing Silicon release liner on media to which labels are attached until ready for use bar code A printed machine readable code that consists of parallel bars of varied width and spacing batch takeup A device that rewinds media useful for printing batches of labels BEL A command character that instructs the printer to return an error status code character set Refers to the letters numerals and symbols that support a particular language such as French U S ASCII or automatic identification technology such as Code 30 Codabar cloning A procedure that copies the RAM contents configuration formats fonts pages and graphics from the memory of one printer to the memory of another configuration The current parameter settings that determine the operating characteristics of the printer data file The collection of data and printer commands that when sent to the printer
28. and Service mode and send a character string down from your system To verify communications with your system 1 If you have just printed a configuration test label you are already in Data Line Print mode Start the following procedure with Step 5 2 Turn the On Off switch to the off position 3 Press and hold the Feed Pause button while you turn the On Off switch to the on position The printer prints the hardware configuration test label 4 Release the Feed Pause button You are now in Data Line Print mode 3400 3440 and 3600 Bar Code Label Printer User s Manual 13 Chapter 1 Getting Started 14 id 5 Transmit at least four characters from your system At this point the printer does not attempt to interpret any printer commands but simply prints each character with its hexadecimal equivalent underneath Note An example of using DOS to verify printer communications follows this procedure 6 To enter normal Print mode turn the printer power off and then on again If this procedure does not work make sure that the DIP switches match the serial port configuration of the system and that you have the printer cable securely plugged into the correct port of your system If you receive a write fault error your cabling may not be correct See Connecting the Printer to Your System on page 8 for more information Note Please refer to your host computer user s manual and the ZPL Programming Reference Manual P
29. assumes that you have your printer connected to a PC To print the test label 1 Start PrintSet on your PC 2 From the Options menu choose Test Print 3 Select the Test Label option button 3400 3440 and 3600 Bar Code Label Printer User s Manual 29 Chapter 2 Operating the Printer 4 Select either the Text or the Bar Code option button If you select to print text you can choose any font in the Select Printer Font list box If you select to print a bar code you can choose any symbology in the Select Symbology list box 5 Choose Print Your attached printer prints a test label For example if you chose to print a bar code with the Code 39 symbology your printer prints a label similar to this one 0123456789 56789 o N e I Ut e N mad o 3XXXU 030 30 3400 3440 and 3600 Bar Code Label Printer User s Manual 3 Maintaining the Printer This chapter explains how to clean and maintain the printer Even though the printer can withstand harsh environments you must clean it on a regular basis to maximize performance It is very important to perform the maintenance procedures if you expose the printer to dirt or debris This chapter covers these topics Inspecting the printer Tools for cleaning the printer Maintenance schedule Cleaning the printhead Cleaning the printer covers Cleaning the drive roller and tear bar Cleaning the media guides and media path Cleaning the label se
30. download user defined fonts Maximum UDF 76 2 mm 3 in square Maximum UDC 76 2 mm 3 in square 3400 3440 and 3600 Bar Code Label Printer User s Manual Appendix A Specifications EC n Fi I E P4 3XXXU055 eps Media dimensions This illustration shows how to measure the media dimensions See the next table Minimum and Maximum Media Dimensions for specific media dimensions Minimum and Maximum Media Dimensions Letter A B C D m O Description Label width Backing width or tag width Gap between labels Label length self strip media Label length butt cut media Media thickness including backing Reflective sensor mark length Notch length Notch height depth Roll diameter 3400 3440 and 3600 Bar Code Label Printer User s Manual Minimum 16 5 mm 0 65 in 19 1 mm 0 75 in 2 54 mm 0 1 in 25 4 mm 1 0 in 12 7 mm 0 5 in 0 076 mm 0 003 in 2 54 mm 0 1 in 2 54 mm 0 1 in 6 4 mm 0 25 in N A Maximum 111 8 mm 4 4 in 114 3 mm 4 5 in 25 4 mm 1 in 610 mm 24 in 610 mm 24 in 0 25 mm 0 012 in 12 7 mm 0 5 in 3 18 mm 0 125 in 12 7 mm 0 5 in 213 mm 8 38 in 73 Appendix A Specifications 3440 Specifications 74 Dimensions No Options Installed Height 27 9 cm 11 in Width 26 7 cm 10 5 in Length 43 2 cm 17 in Weight 15 8 kg 35 l
31. eo de 65 X Forms AdS vias essay pus vaste ute ada 66 Y Forms PACES Si leak es aran rea LRL 67 C M RO E 69 Printer Specifications suse eb pud oce d detest aslo lieti ios a s 70 Electrical Requirements 4i ron ED d Dos RR we eats 70 Environment ostean 70 Ri A teipus i tfi ae ER addet 70 Printing Method uoce cecitsnt SM id 70 Sel E SERIE erepta ierra beh A A A 71 2400 SpECHTCAIOBS simia ideale teaser on dad obe iaa S ENT Ei lod 71 Dimensions No Options Installed eese 71 Character Sole cc ane edicta ra Et RE e ee D ea 71 M RiOEy SN 71 rivos MM suet a 72 JUDDOH ioco ue P RN N iub EEEE 72 Prinufis SDeed nuxo eui O bb n rte Ei Due enr adu 72 Fonts abd Gap Sedo seo Re Teme Gastos dod AS Teen re e auti T2 A fasi bat aee o terran pcr UA 73 S440 S Pec CAM OBS cartis A DU oso cate 74 Dimensions No Options Installed oii tbe pete ite tins 74 Character Nelson erbe rar Nidal d RIEN brit 74 Mem OF ys deed ES 74 Printhead MR RM S 74 TUDbOS earl sala die ad pe e RR de AS 74 Printing Speed acid laica foie a peur polo baie 74 Fontsahd Graphics ives esau erates qs datan 75 Media aa ian erue DL Pash heel pel A AUS 75 3600 SpECIICA IOHSS dere oce pic aaa EEEE acia 76 Dimensions no options installed srs uitio use esie oi rsen tri deoa 76 A S RO Re Se nd etat sence 76 Mey s cette ere rite o Ee ERR HE P Res ees 76 Dintheadu A nca ipe T Uo prep rb a De Ee FOE EUR RU OBI 76 A editt en RA get DEBA RO
32. fonts or bitmap graphics It also increases the image buffering capabilities of the printer Flash SIMM modules are available to increase storage capacity You can purchase either module in 4 or 8 MB sizes only 3600 Printer The memory expansion option replaces the 128K of SRAM with 512K of SRAM to hold more formats fonts or bitmap graphics It also increases the image buffering capabilities of the printer 3400 3440 and 3600 Bar Code Label Printer User s Manual Appendix A Specifications Communication Interface Finishers Twinax Interface This option lets you connect your printer to an IBM twinaxial cable system with a twinax interface so your printer emulates an IBM 5256 Model 1 printer and can operate with an IBM System 34 System 36 System 38 or AS 400 host computer Coax Interface The coax interface adapter allows the printer to emulate an IBM 3287 printer by connecting the printer to IBM 3270 Type A coaxial cable computer systems operating in the VTAM CICS IMS TSO or 8100 DPPX environments With the coaxial adapter you can connect the printer to an IBM 3174 76 99 system controller multiplexer Centronics Parallel Interface The Centronics parallel interface allows only one way communications with the printer You can purchase the Intermec parallel cable P N 051211 purchase the appropriate cable from your local computer store or see Parallel Interface Pin Descriptions on page 80 to make your own interf
33. label label gap The space between labels on die cut label stock ladder A method of bar code printing in which the bars in the bar code print one at a time in a series The bar code appears along the length of the label 3400 3440 and 3600 Bar Code Label Printer User s Manual Glossary margin The distance between the edge of a label and where the printing starts on that label See also top of form media The label stock on which the printer prints labels Media can be made of plain paper polyester thermally reactive paper or other materials with adhesive backing and ribbon mnemonic code An acronym or abbreviation for a computer instruction routine or format For example lt STX gt represents the start of text Multi Drop protocol A protocol capable of controlling communications between a single controller and multiple devices OCR font A font that is recognized by optical character recognition offline The state in which the printer is not able to carry out two way communication with the host online The state in which the printer is able to carry out two way communication with the host parallel A communication scheme in which the bits of a byte are transferred simultaneously over a multistrand cable parameters The operating limits of the printer Also the variable information sent with a command picket A method of bar code printing in which all the bars are printed at once in parallel T
34. of label The print speed and image band settings determine the rate 52 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 5 Optimizing Printer Performance at which the printer processes the images of your labels This rate in turn affects the throughput of the entire printing process The printer begins imaging the label as soon as it receives the command to select a format Since the printer starts imaging the label so early the chance that the imaging process will be unable to keep up with the print speed decreases and throughput improves However if the number of image bands is too low the imaging process is unable to keep up with the print speed In this case the printer stops printing and starts again at the lowest print speed with the maximum number of image bands If the image band command is set too high the printer spends more time than necessary imaging and slows down label production What Is an Image Band Image bands are a section of memory where a picture of a label format is drawn This drawing process is known as imaging Once the picture is imaged the printer loads the picture from the image bands to the printhead for printing Each image band is equal to 1 inch of length of the label format The number of image bands you use may be less than the length of the label being printed The number of image bands in inches does not have to equal the length of the label since the printer recycles the imag
35. optimize the number of image bands for your print speed 1 Set the image band setting at the lowest number 2 2 Print a label at the desired speed If the label prints the image band setting is optimal You do not need to perform any more adjustments If the number of image bands is too low the printer aborts the label before printing is completed and attempts to reprint the label at the slowest speed 2 ips with the highest number of image bands You need to continue with Step 3 3 Return to the original print speed and increase the original number of image bands one at a time Continue to increase the number of image bands until the printer prints a label correctly If the printer still aborts and reprints at the highest image band setting you may be trying to optimize at a print speed that is too high for your label format Try optimizing the number of image bands at a lower print speed or add expansion RAM To print very complex labels at high speeds you must allocate enough image bands to completely image the label before printing Allocate one band for each inch of label length By doing this you can print at any speed however there may be a considerable delay between labels Optimizing Image Bands for Batch Printing 54 If you frequently print batches of identical labels or print a quantity of identical labels you may want to optimize the number of image bands for batch printing Optimizing the number of image band
36. symbology developed in the late 1960s It has been used for warehouse sorting systems photofinishing envelope identification and for tracking sequentially numbered airline tickets All information is contained in the width of the bars the spaces do not contain information Code 11 was developed in early 1977 to satisfy requirements for a very high density discrete numeric bar code The most extensive application of Code 11 has been for labeling telecommunications equipment Code 39 is the first alphanumeric symbology ever developed and is the standard non retail bar code It is a discrete self checking symbology of variable length and is used mostly by the automobile and medical industries Introduced in 1983 Code 93 was specially designed to complement Code 39 With the correct reading equipment the two alphanumeric codes may be interchanged throughout a system without making any changes to software Code 128 was introduced in 1981 as a very high density alphanumeric symbology It is a variable length continuous code that employs multiple element widths The European Article Numbering system abbreviated as EAN is a numeric superset of UPC EAN has both a version that uses 8 digits and a version that uses 13 digits The version with 13 digits encodes the same number of bars as 12 digit UPC Version A but the 13th digit is encoded into a parity pattern at the left of the center guard bar Interleaved 2 of 5 is a high density sel
37. times to make sure that the label mark sensor is detecting the black mark on the media 5 Replace the media cover Using the Printer Memory Efficiently To receive the best performance from your printer you must understand how to use the printer RAM The following sections can help you determine the most efficient way to use your printer memory It is important to remember that using a lot of available memory for storage reduces the amount of memory used for imaging The end result is a decrease in printer performance 3400 3440 and 3600 Bar Code Label Printer User s Manual 51 Chapter 5 Optimizing Printer Performance How Is the Printer RAM Used There is enough RAM in the printer to store several different label formats and still retain enough memory to store downloaded fonts graphics and data Be careful of how you use your printer memory The printer uses static RAM for storing tables pages formats fonts and user defined characters UDCs Any RAM you are not using for storage is available for imaging For the 3400 and 3600 printers use PrintSet to adjust the amount of RAM allocated for storage purposes If you require additional RAM you can purchase a memory expansion option See Appendix A for memory expansion information on your printer model Making the Most of Your RAM There are limits to the number of formats fonts graphics or pages that you can store in the printer You can define up to 16 fonts but ther
38. 111110 3E 62 l gt 00011101 1D 29 C GS 00111111 3F 63 J 00011110 IE 30 96D RS 01000000 40 64 90V e 00011111 IF 31 96E US 01000001 41 65 A A 00100000 20 32 SP SP5 01000010 42 66 B B 00100001 21 33 A 01000011 43 67 E C 104 3400 3440 and 3600 Bar Code Label Printer User s Manual Appendix D Full ASCII Table Full ASCII Table continued 01011110 5E 94 N 01111100 7C 124 Q Binary Hex Dec C39 Char Binary Hex Dec C39 Char 01000100 44 68 D D 01100011 63 99 C c 01000101 45 69 B E 01100100 64 100 D d 01000110 46 70 F F 01100101 65 101 E e 01000111 47 71 G G 01100110 66 102 F f 01001000 48 72 H H 01100111 67 103 G g 01001001 49 73 I I 01101000 68 104 H h 01001010 4A 74 J J 01101001 69 105 I i 01001011 4B 75 K K 01101010 6A 106 j 01001100 4C 76 L L 01101011 6B 107 K k 01001101 4D UE M M 01101100 6C 108 L l 01001110 4E 78 N N 01101101 6D 109 M m 01001111 4F 79 O O 01101110 6E 110 N n 01010000 50 80 P P 01101111 6F 111 O o 01010001 51 81 Q Q 01110000 70 112 P p 01010010 52 82 R R 01110001 71 113 Q q 01010011 53 83 S S 01110010 72 114 R r 01010100 54 84 T T 01110011 73 115 S s 01010101 55 85 U U 01110100 74 116 T t 01010110 56 86 V V 01110101 75 117 U u 01010111 57 87 W W 01110110 76 118 V v 01011000 58 88 X X 01110111 77 119 W w 01011001 59 89 Y Y 01111000 78 120 X x 01011010 5A 90 Z Z 01111001 79 121 Y y 01011011 5B 91 96K 01111010 7A 122 Z Z 01011100 5C 92 L 01101100 6C 108 L l 01011101 5
39. 232 Widely recognized protocol standard for serial binary data interchange The standard covers the physical electrical and functional characteristics of the interface RS 422 Standard for the voltage and impedance levels for serial data transmission on balanced lines Similar to RS 232 but handles larger distances and faster communication RS 485 Standard for allowing multiple devices to share a common set of serial data communication lines The signaling is very similar to RS 422 The maximum number of devices allowed is 32 3400 3440 and 3600 Bar Code Label Printer User s Manual Glossary Scan To read a bar code with a device known as a scanner that converts optical information into electrical signals selective transfer A procedure that copies selected formats fonts graphics or pages stored in the memory of one printer to the memory of another self strip An internal device for the printer that presents each label after it is printed with the backing removed so it may be applied immediately Self strip is a standard feature on the 3400 3440 and 3600 printers sensitivity The responsiveness of thermal media or of thermal transfer ribbon to heat it is determined by the time required for a unit measure of heat to affect the media or ribbon serial A communication scheme in which the bits of a byte are transferred one at a time Often serial transmission is used to link host computers to terminals and PCs
40. D 93 M 01111011 7B 123 P i 01011111 5F 95 960 E 01111101 7D 125 R 01100000 60 96 90W 01111110 7E 126 90S 01100001 61 97 A a 01111111 7F 127 T7 n 01100010 62 98 B Notes for the Full ASCII Table 0 Bit positions are 76543210 5 SP is the SPACE character 1 Hexadecimal value 6 The Code 39 characters P through Y may be interchanged with the numbers 0 through 9 2 Decimal value 7 May be interchanged with 96X or 96Y or Z 3 Code 39 characters 8 nisthe DELETE character 3400 3440 and 3600 Bar Code Label Printer User s Manual 105 Appendix D Full ASCII Table Full ASCII Control Characters Table This table lists the ASCII control characters and their definitions 106 Full ASCII Control Characters Table Control Character ACK BEL BS CAN CR DCI DC2 DC3 DC4 DEL DLE EM ENQ EOT ESC ETB ETX Definition Acknowledgment Bell Backspace Cancel Carriage Return Device Control 1 XON Device Control 2 Device Control 3 XOFF Device Control Delete Data Link Escape End of Medium Enquiry End of Transmission Escape End Transmission Block End of Text Control Character FF FS GS HT LF NAK NUL RS SI SO SOH SP STX SUB SYN US Definition Form Feed File Separator Group Separator Horizontal Tab Line Feed Negative Acknowledge Null or all zeroes Record Separator Shift In Shift Out Start of Heading Space Start of Text Substitute Synchronous Idle Unit
41. D States for Problems LED State If the printer overheats the Alert flashes and the printer stops Do not try to troubleshoot or adjust the printer just allow the printer enough time to cool down and it will resume operation on its own Problem Over Temperature Media or System Faults If the Empty Pause or the Alert LED remains on your printer is experiencing a media or system fault For help see Chapter 4 Troubleshooting Using the Feed Pause Button The Feed Pause button located on the front of the printer performs several functions depending on the mode of the printer Feed Pause Button Functions Printer Mode You Want To What to Do Idle Feed out one label or Press and release the Feed Pause button a minimum specified amount of media Continuously feed Press and hold the Feed Pause button When media you release the button the media stops feeding Take the printer Press the Feed Pause button twice Press the offline button again to bring the printer online Printing Pause the printer Press and release the Feed Pause button Press Cancel the current print job 3400 3440 and 3600 Bar Code Label Printer User s Manual and release the button again to resume printing Press and hold the Feed Pause button until the printer stops printing 17 Chapter 2 Operating the Printer Feed Pause Button Functions continued Printer Mode You Want To What to Do Turned on for Print the hardware Press and ho
42. I O board port of your printer For help on cabling and communications see the manual that comes with your coax adapter card Cabling in Noisy Electrical Environments The items listed below create noisy electrical environments that can disrupt data communications between your host computer and the printer Large power transformers Large electrical motors Arc welders Motor controllers Switch gears If any of these items are near your printer you may want to try the following suggestions to reduce the effects of electrical noise Always use shielded cable Connect the cable and shield to the metal backshells on the cable connectors and fasten the connectors to the serial ports using screws Install ferrite cable clamps Connect the printer chassis ground to the building ground You will find the chassis ground on the ground pin of the printer power cord If you need help eliminating noise ask your Intermec representative for assistance Configuring the Serial Port for Communications You need to configure the serial port of the printer to match the configuration of your PC or network controlling device If the printer s default settings do not match use the DIP switch settings table to configure the serial port 3400 3440 and 3600 Bar Code Label Printer User s Manual 11 Chapter 1 Getting Started To configure the printer serial port 1 Use the following DIP switch setting descriptions and
43. N 066396 for information on downloading commands Example Using DOS to Verify Printer Communications 1 At the DOS prompt type this command and press Enter MODE COM1 96 E 7 1 N 2 Type these command lines and press Enter COPY CON COM1 ABCDEF Z where COPY CON COMI has the PC copy the following information to the COMI port ABCDEF are random characters entered at the host Z Ctrl Z Enter sends the information to the printer The printer will print these characters HBrnEbF 41 42 45 44 4546 3XXXU 021 Note If you are using a different platform to communicate with your printer please refer to your host computer user s manual and the PL Programming Reference Manual P N 066396 for help downloading commands 3400 3440 and 3600 Bar Code Label Printer User s Manual 2 Operating the Printer Use this chapter to understand how to use the printer front panel load roll media and media for self strip printing set the media sensitivity number and communicate with the printer This chapter covers these topics Understanding the front panel Loading roll media and media Loading thermal transfer ribbon Setting the media sensitivity number Communicating with the printer 3400 3440 and 3600 Bar Code Label Printer User s Manual 15 Chapter 2 Operating the Printer Learning How to Operate the Printer To operate the printer you need to understand how light emitting diodes LEDs help you mon
44. N ea Ge ha EXE es neg 76 vii Contents Phineas 76 Eotitsatid Gp unco cirea od tert da Hte pL EL pra e po UTE caet He pe Ha 77 Media it a a a a eii ido 77 Pr nter Optlohsz au Ws is 78 Memory Expansion and Fonts rai n 78 SOTO AET DIEE ANEA EASE A E A E LEER TR de 78 3440 Printer estat eter eec toit Wale en 78 3600 PLU tel lanas Detox ded testes tete titad 78 Communication InterfaCe cocococononononinnnnnacnnananacinananacinanonocinananoconnnonaconananacinananos 79 Tinas Interface tene teet ee HER etes rer fes ine a 79 Coax Interfacexzs c e eseterietecesee oce es ceres Io leeesbas cereos iet sees Heros ERE Pda 79 Centronics Parallel Interface eese 79 Easy LAN IO Adaro A 79 O A NN 79 ENE RELA E EE cine edere irit editt nd rie ERE E ede EE 79 Batchi Ba 2 decies A A A ited O 80 Self Strip baa Gate IO a Mec RON iii 80 Parallel Interface Pin DescbrptiOfissn rin ioe pad 80 bat ode Symbologies Supported nulo neni ete pa beso tdsa ea apis dur Pa eres clio oboe 81 B Character SOUS so oom o in 83 International Character Sets sette do 84 Advanced Character Table eese eene i iia nosse thti essi th nooo 84 Emulation Mode Character Table eene 85 IBM Translation Character Table eee 85 Code Page 850 Character Tabler Ama E dt Nouriel cata ntn Gies 86 Extended Character Sets ierit tree tette aree irte ee reete rote dea oed en a rou 86 C Communication
45. Recommended Numbers Setting Direct Thermal Media Print Speed 500 Series 567 Duratran Il 1 Premium 7 8 Medium Sensitivity Paper 565 European Premium 4 Paper Premium 563 Duratran II 1 Premium 7 533 European Tag Premium 6 527 Duratran II Tag 7 6 mil Premium 7 513 European Coated Premium 6 300 Series Low 369 Super Premium Poly Super 5 Sensitivity Premium 3 Plastic 366 Super Premium Poly Super 5 Premium 7 200 Series Low 238 Gloss Polyimide 3 Sensitivity Kapton Gloss Super Kapton Premium 236 Gloss Polyimide 3 Kapton Super Premium 7 226 Matte Polyimide 3 Kapton Super Premium 7 222 Matte Polyimide 3 Kapton Matte Super Premium Communicating With the Printer 28 You are now ready to print labels by downloading data from the host to the printer Downloading is the universal term used to describe the transfer of information from the host to any connected peripheral device such as your printer When you transfer data from your printer to the PC or host you are performing a process called uploading You can use several methods to download information in your data collection system The next sections describe different ways to communicate with the printer 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 2 Operating the Printer Using the PrintSet Software Use the PrintSet application software to easily configure your printer from your PC You can upload the current configuration settings
46. Sets US ASCII Norwegian Danish UK ASCII Swedish Finnish German Italian French Spanish Swiss Memory Printer Memory 3400A Base 32K used for storage and image Optional 128K Expanded Memory EPROM 3400B Base 128K used for storage and image Optional 2 Meg Bitmapped Kanji Katakana PCB card 6 Meg Bitmapped and Outline Kanji Katakana PCB card 3400C Base 512K of DRAM 128K of SRAM 60K default allocated for storage Optional 512K of SRAM 2 6 or 8 MB flash module 3400D Base 128K used for storage and image Optional 512K Expanded Memory EPROM 3400 3440 and 3600 Bar Code Label Printer User s Manual 71 Appendix A Specifications 72 Printhead Printed dot size 0 127 mm 0 00492 inch square Width 104 mm 4 1 in maximum Resolution 8 dots per mm 203 dots per inch Number of elements 832 per printhead X dimensions 10 mil to 50 mil 0 25 mm to 1 27 mm 5 mil 0 13 mm in drag mode only specified media only Ribbon Roll 152 m 6 000 linear in Widths 51 mm 2 0 in 76 mm 3 0 in 104 mm 4 1 in Diameter 57 mm 2 25 in maximum Printing Speed Maximum for 3400A and 3400B 127 mm 5 in per second Maximum for 3400C and 3400D 152 4 mm 6 in per second Minimum 50 8 mm 2 in per second You can change the print speed in 1 ips increments only 2 3 4 5 6 or 8 Fonts and Graphics There are nine resident bitmap scaleable fonts including OCR A and B You can use font ID 3 through 6 and 8 through 19 to
47. VT gt the printer returns all active status The printer status response time ranges from 30ms to 100ms depending on the complexity of the received message block In the case of a transmission error the printer responds with a lt NAK gt and discards the entire message block The table below shows printer status conditions in descending order of priority status response characters and pin 11 20 states Intermec Standard Protocol Printer Status Conditions Printer Status Character Pin 11 20 Buffer already full GS Busy Ribbon fault US Busy No label stock EM Busy Buffer now full DC3 Busy Printhead hot SI Busy Offline paused DC3 Busy Label at strip pin FS Ready Skipping DCI Ready 94 3400 3440 and 3600 Bar Code Label Printer User s Manual Appendix C Communications Reference Intermec Standard Protocol Printer Status Conditions continued Printer Status Character Pin 11 20 Printing DCI Ready Ready Online DCI Ready Note Do not confuse the Ready Printing Buffer now full lt DC3 gt status with the XON XOFF characters lt DC1 gt and lt DC3 gt When the printer returns Buffer Now Full lt DC3 gt status it accepts the currently received message block At this time the printer can accept short messages to allow parsing of immediate commands such as Reset lt DLE gt or Cancel Batch Printing lt EM gt However if the printer responds with a lt GS gt to any message block the buffer is already full and the print
48. a means of labeling very small objects A Code 49 bar code contains from two to eight adjacent rows each separated by a one module separator bar PDF417 is a stacked 2D symbology that provides the ability to scan across rows of code Each row consists of start stop characters row identifiers and symbol characters called codewords Each codeword consists of four bars and four spaces and contain the actual data In addition to being able to condense a large amount of information into the stacked format PDF417 provides an extensive error detection and correction option Up to 510 characters can be recovered if they are lost due to an error in scanning or if the label is damaged PDF417 codes can be scanned with a laser scanner or imaging device that features 2D code scanning capability Data Matrix is a 2D matrix symbology that is made up of square modules arranged within a perimeter finder pattern The finder pattern is a perimeter to the data region and is one module wide Two adjacent sides are solid dark lines These lines are used to define physical size orientation and symbol distortion Maxicode is a fixed size symbology that is made up of offset rows of hexagonal elements arranged around a bull s eye finder pattern Each hexagon represents one bit of information and is either black or white depending on the state of the encoded data bit United Parcel Service UPS Research and Development developed Maxicode for the specific p
49. abel Printer User s Manual 103 Appendix D Full ASCII Table Full ASCII Table This table lists the ASCII characters and their binary hexadecimal decimal and Code 39 equivalents Full ASCII Table Binary Hex Dec C3 Char Binary Hex Dec C39 Char 00000000 00 00 U NUL 00100010 22 34 B i 00000001 01 01 A SOH 00100011 23 35 IC 00000010 02 02 B STX 00100100 24 36 D 00000011 03 03 C ETX 00100101 25 37 IE 00000100 04 04 D EOT 00100110 26 38 IF amp 00000101 05 05 E ENQ 00100111 27 39 IG gt 00000110 06 06 F ACK 00101000 28 40 H 00000111 07 07 G BEL 00101001 29 4 I 00001000 08 08 H BS 00101010 2A 42 J T 00001001 09 09 I HT 00101011 2B 43 IK 00001010 OA 10 LF 00101100 2C 44 IL 00001011 OB 11 K VT 00101101 2D 45 M 00001100 OC 12 L FF 00101110 2E 46 IN i 00001101 OD 13 M CR 00101111 2F 47 O 00001110 OE 14 N SO 00110000 30 48 P6 0 00001111 OF 15 O SI 00110001 31 49 IQ 1 00010000 10 16 P DLE 00110010 32 50 R 2 00010001 11 17 Q DCI 00110011 33 51 IS 3 00010010 12 18 R DC2 00110100 34 52 IT 4 00010011 13 19 S DC3 00110101 35 53 U 5 00010100 14 20 T DC4 00110110 36 54 IV 6 00010101 15 21 U NAK 00110111 37 35 IW 7 00010110 16 22 V SYN 00111000 38 56 IX 8 00010111 17 23 W ETB 00111001 39 57 IY 9 00011000 18 24 X CAN 00111010 3A 58 IZ 00011001 19 25 Y EM 00111011 3B 59 F 3 00011010 1A 26 Z SUB 00111100 3C 60 G lt 00011011 1B p 96A ESC 00111101 3D 61 90H 00011100 1C 28 B FS 00
50. able into a serial COM port on the PC 4 If necessary change the PC serial port configuration to match your Pe oo P 8 Acn d printer See Configuring the Serial Port for Communications on page 11 for more information 3400 3440 and 3600 Bar Code Label Printer User s Manual 9 Chapter 1 Getting Started Connecting the Printer to a PC Parallel Port If you are using a parallel port to communicate with your printer you need a parallel cable to run between the printer and the PC You can purchase a parallel cable from Intermec P N 051211 or from your local computer store See Parallel Interface Pin Descriptions on page 80 for pin descriptions of the parallel cable connector To connect your printer to a PC parallel port 1 Turn the On Off switch to the off position 2 Plug the parallel interface connector into the parallel communications port on the rear of the printer 3 Plug the other end of the cable into a parallel port on the PC Connecting Your Printer to a Network You can connect the printer to Novell NetWare networks Token Ring networks or other TCP IP networks To connect the printer to a network you must have a network interface adapter for example Ethernet For more information about network interface adapters see Communication Interface on page 79 Your network must be able to use XON XOFF software and hardware flow control protocol If you need to change the printer s communications parameters fo
51. ace cable Note The maximum cable length for a parallel interface is 3 1 m 10 ft EasyLAN 10i2 Adapter The external EasyLAN 1012 Ethernet adapter P N 072885 and the internal EasyLAN 1012 Ethernet adapter P N 072894 allow you to share your available printer resources with everyone on your Ethernet network These adapters are compatible with the 3400D 3400C 3440 and 3600 printers Note If you want to install the EasyLAN 1012 adapter on a 3400B contact your support representative This adapter is not recommended for the 3400A You also need the parallel port option installed on your printer to connect the external EasyLAN 1012 adapter For more information see the EasyLAN 10i2 documentation Cutter Use the cutter option to cut continuous media into individual labels ready for use This 3400C and 3400D option works best for individual random lengths or short batches of different label lengths The cutter option must be ordered when you order your 3400C and 3400D printers 3400 3440 and 3600 Bar Code Label Printer User s Manual 79 Appendix A Specifications Batch Takeup This device automatically spools labels as they are printed This attachment is limited to small batches with maximum outer diameter OD of 12 7 centimeters 5 inches 3400 Self Strip Printing Use self strip printing in applications where you want to apply labels to a surface immediately After printing a label the printer prints out the
52. actice condition or statement that must be strictly observed to avoid death or serious Waming injury to the persons working on the equipment Avertissement Un avertissement vous avertit d une proc dure de fonctionnement d une m thode d un tat ou d un rapport qui doit 2 p gt tre strictement respect pour viter l occurrence de mort ou de blessures graves aux personnes manupulant l quipement 3400 3440 and 3600 Bar Code Label Printer User s Manual xi Before You Begin A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage Caution or destruction or corruption or loss of data Attention Une pr caution vous avertit d une proc dure de fonctionnement d une m thode d un tat ou d un rapport qui doit tre strictement respect pour emp cher l endommagement ou la destruction de l quipement ou l alt ration ou la perte de donn es Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at http www intermec com and click Service amp Support The Intermec Global Sales amp Service page appears From the Service amp Support menu move your pointer over Support and then click Warranty Disclai
53. ady to receive data The printer holds the pins low when the printer is in one of the following conditions Buffer full Ribbon fault No label stock abel at strip bar Your printer uses XON XOFF protocol for software handshaking When the input buffer is full the printer transmits an XOFF character The XOFF character alerts the host to the fact that the printer buffer is full and cannot receive any more data When the printer is ready to receive more data it sends the XON character The following procedure lists things to check to ensure that your printer and host system are communicating properly To check for communication problems 1 Check the cabling from the printer to the host system 2 Check the interfacing of the devices that are communicating with the printer 3 Check the printer for proper electrical operation of the I O port 4 Test to see that the host system is not overrunning the printer s input buffers 5 Check to see that the data string being sent to the printer contains the correct information 46 3400 3440 and 3600 Bar Code Label Printer User s Manual Optimizing Printer Performance This chapter explains how to optimize and maintain print quality use the printer memory more efficiently and maximize throughput This chapter covers these topics Optimizing and maintaining print quality Correcting uneven print quality Adjusting the print darkness Adjusting the label mark sensor Usi
54. ansmits a lt DC3 gt XOFF after receiving 15 additional characters The printer continues to transmit a lt DC3 gt after every 15 characters received if the host continues to transmit data Data integrity is not guaranteed if this happens Pin 11 20 becomes Ready when the printer has transferred all the data from the input buffer If the printer transmitted a lt DC3 gt it transmits a DCI XON and the host may resume transmission When you switch the printer offline pin 11 20 becomes Busy and it transmits a lt DC3 gt 3400 3440 and 3600 Bar Code Label Printer User s Manual 95 Appendix C Communications Reference When you switch the printer online and the input buffer is empty pin 11 20 becomes Ready and it transmits a DCI Printer XON XOFF Operation of Bytes Received Online Offline Pin 11 20 Transmit Do not care Offline Busy DC3 768 Online Busy 768 each 15 thereafter Online Busy DC3 Buffer Empty Online Ready DC1 if DC3 was sent XON XOFF No Status Protocol Polling Mode D Multi Drop Protocol This protocol is identical to XON XOFF protocol except that status is not returned after each message received However status is still returned for the status request lt ENQ gt and the status dump VT commands Polling Mode D is a block transfer protocol that transmits data in blocks of up to 255 characters including protocol overhead For Polling Mode D the host concentrator
55. bs Character Sets US ASCII Norwegian Danish UK ASCII Swedish Finnish German Italian French Spanish Swiss Memory Base Optional 1MB of DRAM 4 or 8 MB DRAM SIMM modules 256K of SRAM standard 4 to 8 MB Kanji Katakana flash SIMM module Printhead Printed dot size 0 065 mm 0 0025 in square Width 112 mm 4 4 inches maximum Resolution 16 dots per mm 406 dots per inch Number of elements 1 792 per printhead X dimensions 5 mil to 50 mil 0 127 mm to 1 27 mm 2 5 mil 0 06 mm in drag mode only specified media only Ribbon Roll 152 m 6 000 linear in Widths 51 mm 2 0 in 76 mm 3 0 in 104 mm 4 1 in Diameter 57 2 mm 2 5 in 114 3 mm 4 5 in maximum Printing Speed Maximum 127 mm 5 in per second Minimum 50 8 mm 2 in per second You can change the print speed in 1 ips increments only 2 3 4 or 5 3400 3440 and 3600 Bar Code Label Printer User s Manual Appendix A Specifications Fonts and Graphics The 3440 printer contains 21 resident bitmap fonts and three outline fonts You can use font ID 3 through 6 and 8 through 19 to download user defined fonts Maximum UDF 102 mm 4 in square with standard Only limited by available memory option memory on SIMM module Maximum UDC 102 mm 4 in square with standard Only limited by available memory option memory on SIMM module Media X A FO D EM p Ft E lap m S H A rt B
56. button while turning on the printer The printer prints out the hardware configuration label and then enters Data Line Print mode 3 In the top bank of the Test and Service DIP switches turn on switches 1 2 and 3 4 In the bottom bank of the Test and Service DIP switches turn on or off the appropriate DIP switches See the Dot Increments DIP Switch Settings table on page 62 to see how to set the X forms adjust forward or backward a given number of increments 5 Press the Feed Pause button The printer prints out the software configuration label using the new Y forms adjust setting 6 Verify the Y forms adjust number on the software configuration label matches the number you set in Step 4 3400 3440 and 3600 Bar Code Label Printer User s Manual 67 Chapter 6 Using Test and Service Mode 68 3400 3440 and 3600 Bar Code Label Printer User s Manual A Specifications This chapter contains the following reference information Printer Specifications Printer options Bar code symbologies supported This chapter describes the specifications that are common to the 3400 A B C and D 3440 and 3600 printers For information about the 3400e printer see the EasyCoder 3400e Bar Code Label Printer Users Manual P N 071881 3400 3440 and 3600 Bar Code Label Printer User s Manual 69 Appendix A Specifications Printer Specifications Electrical Requirements Input Voltage 100 120 or 240 VAC 10 Frequency 47 63
57. conjunction with self strip applications The label rest point adjust range is from 30 dot increments furthest back to 30 dot increments furthest forward Note Even though the default setting for the 3440 printer is 2 5 mil each dot is a 5 mil increment when you use the DIP switches to adjust the label rest point Use a negative number if you want the printer to retract the label a number of dot increments after it prints the label Use a positive number if you want the printer to feed the label a number of dot increments after it prints the label There are three ways to adjust the label rest point You can use the Test and Service DIP switch bank Follow the procedure below to use the DIP switch settings to adjust the label rest point You can set it by using the PrintSet application software See the Paper Handling portion of PrintSet for more information e You can use the IPL command See the ZPL Programming Reference Manual P N 066396 for more information To adjust the label rest point 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause button while turning on the printer The printer prints the hardware configuration test label and then enters Data Line Print mode 3 In the top bank of the Test and Service DIP switches turn off switch 1 and turn on switches 2 and 3 To adjust the label rest point forward feed more label turn off DIP switch 4 To adjust the label rest point bac
58. corresponds with the character in your language Advanced Character Table If you are running your printer in Advanced mode you are not using 86XX Emulation use this table to find the right hex codes for the international character sets 5B 5C 5D 60 7C 7D U S ASCII AA RAE AENEAEA U K ASCII a aS REE A E ERG Germany France Norway Denmark Sweden Finland Spain Switzerland Italy 84 3400 3440 and 3600 Bar Code Label Printer User s Manual Appendix B Character Sets Emulation Mode Character Table This table shows the hex codes for the character sets that print if your is running under Emulation mode 5B 5C 5D U S ASCII U K ASCII Germany France Norway Denmark Sweden Finland Spain Switzerland Italy IBM Translation Character Table If you are running your printer with IBM Translation enabled use this table to find the right hex codes for the international character sets 5C 5D 7C 7D U S ASCII U K ASCII Germany France Norway Denmark Sweden Finland Spain Switzerland aly a ea p 3400 3440 and 3600 Bar Code Label Printer User s Manual 85 Appendix B Character Sets Code Page 850 Character Table This table shows the character set that prints if your 3440 printer has Code Page 850 selected as the printer language 9 v sae nom do d 00 01 02 03 04 05 06 07 08 09 0A 0B OC OD gt a f 010 9 sim 1d sec tilo lay 7 10 11 12 13 14 15 16 1
59. d 3600 Bar Code Label Printer User s Manual Chapter 3 Maintaining the Printer Printer Maintenance Schedule continued Printer Component Maintenance Period Drive roller and tear bar Clean after every five rolls of media If you are Media path not shown using hi tack adhesive you must clean after every roll of media If you are using tag stock or Edge guide continuous media you may want to clean after Upper media guide every five rolls of media or as necessary Clean Tu more often in environments that are harsh or Lower media guide dusty Thermal transfer ribbon TTR assist roller Self strip roller Label gap sensor not shown Label mark sensor not shown Label taken sensor Pinch roller TTR assist roller oe d Label taken E sensor Tear bar pu d d media LC guide Ps i Lower media Drive roller PLE Pinch RA omar Be Sud ye N erma uide roller Self strip printhead 8XXXU 032 roller Printer parts This illustration shows the printer parts that need to be cleaned For a maintenance schedule of each part see the Printer Maintenance Schedule table on pages 32 33 Switch off the printer power and remove the power cord before cleaning any part of the printer Warni NI A aming Avertissement Mettez l imprimante hors tension et d branchez le c ble d alimentation avant de nettoyer une parte de l imprimante 3400 3440 and 3600 Bar Code Label Printer User s Manual
60. dware Configuration Test Label Does Not Print 8 Connecting the Printer to Your Systelrisuata Realia qe vba eset ooa beebot Den A erue 8 Conhecting Your Printer tora PC iiit mee ertt rre nene to seeks 9 Connecting the Printer to a PC Serial Portuaria tie 9 Connecting the Printer to a PC Parallel Pott esee eerta 10 Connecting Your Printer to a Network aote sodes tas doli dd 10 Connecting the Printer to an AM an ease use eo vertes petu nU ep 10 Connecting the Printer to a Mainframe oe aire ient RR EE rad epe 11 Cabling in Noisy Electrical Bayironinents i eet lid 11 Configuring the Serial Port for Communications i i oce ee tec ei oc eoe eed 11 Verifying Printer Communications With Your System eee 13 2 Operating the Printer ao se rci oe ae etia Co bete 15 Learning How to Operate the Puto step cedet in cai 16 Understandino tbe Front Patience te ate ied lis lied lina 16 Understanding the Front Panel LEDS rd d aa E cd 16 Using the Feed Pause Buttons adno road 17 Loading Media Into the Printer oue ern eto ossi bred bt tara ud niacin 18 Loading Roll Media for Straight Through Printing esses 18 Loading Media for Self Stripr Printing otitis 20 3400 3440 and 3600 Bar Code Label Printer User s Manual v Contents Loading Thermal Transfer Ribbon aia cid 22 Setting the Media Sensitivity Numbet aran erepta nbi arte ads 25 Setting the MSN for Intermec Media and Ribbon
61. e printing To print a test label 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause button while turning on the printer The printer prints a hardware configuration label and then enters Data Line Print mode 3 Set the DIP switches to print the test label of your choice software print quality or pitch Refer to the Test and Service Mode DIP Switch Settings table for the correct settings 4 Hold the Feed Pause button down until the printer starts printing The printer begins printing out the test label immediately 5 Exit Test and Service mode by turning the printer off and returning all DIP switches to their original settings Using Data Line Print Use Data Line Print mode to troubleshoot communication between the printer and the host and to test the operation of the printer When the printer is in Data Line Print mode it prints out all downloaded data with the hexadecimal equivalent directly underneath it Hold the Feed Pause button down to momentarily suspend the test Press the Feed Pause y P button longer to transmit the firmware program and version number to g prog the host To enter Data Line Print mode 1 Turn the On Off switch to the off position 2 Press down and hold the Feed Pause button while turning on the printer The hardware configuration test label prints out You are now in Data Line Print mode Performing Selective Transfer 58 If you want to copy select formats
62. e bands Once the contents of an image band have been printed it may be reused to image the next section of the label Keep in mind that the more complex the label the longer it will take to image each section thus requiring a slower print speed To use a higher print speed use more image bands to allow more of the imaging process to complete before printing begins How Does the Image Bands Command Work The image bands command controls the amount of memory allotted to the imaging process When you increase the image band adjustment to a higher number you are adding more buffers to the imaging memory By doing this more of the label format is imaged before printing begins The minimum number of required image bands is dependent upon the print speed and the complexity of the label Labels that contain numerous fields with different rotations graphics or combinations of any number of these formatting options may require a higher number of image bands To set the number of image bands use PrintSet or the IPL command For help see the PrintSet online help or the JPL Programming Reference Manual Optimizing Print Speed and Image Band Setting The minimum number of image bands available is two The maximum number of image bands varies from printer model Use PrintSet to check for the maximum number of image bands available 3400 3440 and 3600 Bar Code Label Printer User s Manual 53 Chapter 5 Optimizing Printer Performance To
63. e may not be enough room depending on the amount of memory being used for other purposes The more formats graphics and fonts you store the less memory is available When you run into a memory usage problem use PrintSet to see how much memory remains available You must upload the memory information from the printer first For the 3400 and 3600 printers you can adjust the amount of RAM allocated for storage from 10K to an upper limit that is printer dependent If you find that it is necessary to increase your available memory you can do one of the following For the 3400 and 3600 printers adjust the amount of RAM allocated for storage purposes with the PrintSet software You can also adjust the amount of storage RAM with IPL commands See the ZPL Programming Reference Manual for more information Increase the amount of available memory by using the Memory Reset portion of the Test and Service menu See Resetting the Memory on Your Printer on page 59 for more information Delete any unneeded user defined fonts graphics pages or formats For help see the PrintSet software or the PL Programming Reference Manual Purchase additional memory Please contact your Intermec representative for information on purchasing additional memory for the printer Increasing Throughput To print labels as quickly as possible you must adjust the print speed in conjunction with the number of image bands one image band equals 1 inch
64. e printer and thread it over the supply roll post Media access Las l A j slot IN ly Ps Head lift d lever l A i id guide Fanfold Edge d media guide Supply Supply 2 roll roll post retainer 3XXXU 006 5 To allow easy access to the media path pull down on the lower media guide Make sure that the edge guide is slid all the way to the outer edge of the edge guide plate Insert the fanfold media through the printer mechanism as shown in the illustration on the next page The front edge of the media should pass over the tear bar and through the label dispense opening in the media cover The fanfold media should pass over the supply roll post 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 1 Getting Started 7 Release the lower media guide and adjust the edge guide to position the media firmly against the inside wall of the printer 8 Slide the supply roll retainer up to the edge of the fanfold media and turn the supply roll retainer clockwise until it locks firmly in place securing the media against the inside wall of the printer 9 Engage the printhead by rotating the head lift lever counterclockwise until it locks 10 Close the printer by reversing the directions for removing the cover 11 Press Feed Pause to advance one label through the printer and out the label opening in the front cover The printer is now ready to print the configuration test label The yellow Empt
65. ed 0 Labels Cut 0 Printhead Width 1792 dots Dot Size 2 5 mil Burn Pot Setting 156 Hardware Options 1 O Option none Internal Option none External Option none Firmware Checksum ROMO U21 95DO ROM U9 7331 Program 062933 Version 0 a 3XXXU 007 4 Turn the printer power off and then on You are now ready to connect your 3400 3440 or 3600 printer to your system What the Hardware Configuration Test Label Tells You The hardware test label provides these statistics e Amount of installed memory Amount of media printed Printhead configuration Firmware information Printhead alignment the vertical lines If a Hardware Configuration Test Label Does Not Print If you are unable to print a hardware configuration test label see Printer Operation Problems on page 42 Connecting the Printer to Your System You can connect your printer to a PC a local area network an AS 400 or other midrange computer or a mainframe This section tells you how to connect your printer to any of these systems This illustration shows you where to connect your system to the printer You can use either of these two ports on the rear of the printer e Serial communications port O board port if you have an adapter card installed 8 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 1 Getting Started o Optional I O a i board port 4 L_ a Serial com
66. edia to the rewinder hub by snapping the rewinder clasp onto the rewinder hub Turn the rewinder hub clockwise to remove all slack from the media liner between the tear bar and the rewinder hub 13 Close the media access door 14 Rotate the head lift lever counterclockwise until it locks 15 Use PrintSet your third party software or the IPL command set to enable self strip and the label taken sensor Refer to the PrintSet online help your third party documentation or the PL Programming Reference Manual P N 066396 for help 16 Press the Feed Pause button to advance a label through the printer Grasp the leading edge of the label where it has separated from the backing and pull it away from the printer 17 Replace the printer cover The printer is now ready to print labels Loading Thermal Transfer Ribbon eS 22 If you plan to use thermal transfer mode you must install a thermal transfer ribbon TTR to print in thermal transfer mode Note Save the packaging that your ribbon came in Attached to the ribbon packaging is a small label with a three digit sensitivity number printed on it You need this information to set the correct media sensitivity number Refer to the next section Setting the Media Sensitivity Number for more information If you have a 3400 printer the core of your thermal transfer ribbon is either made of cardboard or plastic You need to use the correct core locking brackets for your ribbon core T
67. eed to look in two places to determine the sensitivity number The sensitivity number on each roll of thermal transfer media or ribbon has an asterisk in place of one of the digits On thermal transfer media the rating contains the first and second digits with an asterisk in place of the third digit The number on the ribbon has the first and third digits with an asterisk in place of the second digit To optimize the sensitivity number for thermal transfer media you combine the digits as in this example Example Optimizing the Sensitivity Number Sensitivity Media or Ribbon Number Description Thermal transfer media 56 The asterisk reserves the third digit to identify the ribbon s sensitivity number Thermal transfer ribbon 5 7 The asterisk reserves the second digit to identify the media s sensitivity number 567 Optimized sensitivity number Setting the MSN for Other Media and Ribbon 26 If you are not using Intermec media and ribbon or you misplaced your packaging with the three digit sensitivity number label on it you can set the approximate sensitivity number The first column of the Direct Thermal and Thermal Transfer Media Sensitivity Settings tables list the 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 2 Operating the Printer approximate sensitivity settings To achieve acceptable print quality enter the three digit media sensitivity number for example 800 If you are unsure of ho
68. er Labels stop feeding through the printer 42 Possible Causes The AC power cable is damaged or disconnected Printer circuit breaker tripped Printer is out of media The label stock is loaded incorrectly The printer is set for continuous label stock Media is sticking to the paper path Solution Make sure the power cable is plugged in to both the printer and an outlet or power strip Replace the cable if damaged Turn the printer off and then back on again Load new media For help see Loading Media Into the Printer on page 18 Check the media path For help see Loading Media Into the Printer on page 18 Use PrintSet to check the configuration settings If the settings are incorrect use PrintSet to change the settings Clean any extraneous material from the paper path and clean the path thoroughly Refer to Chapter 3 Maintaining the Printer 3400 3440 and 3600 Bar Code Label Printer User s Manual Printer Operation Problems continued Symptom Printer slows down Labels stick to door or fail to strip The Alert LED flashes and printing stops Media fault Test configuration label does not print Printer is not communicating not printing or not printing properly Possible Causes The image bands or print speed is incorrectly set The printer has aborted and reset the print speed and image bands The self strip roller is dirty Printhead has overheated T
69. er discards the entire message block XON XOFF Protocol Software and Hardware Flow Control The XON XOFF protocol stops the host from sending data when the printer buffer fills up and starts the host again when the buffer empties When you select this protocol you concurrently enable software and hardware flow control Software flow control uses the ASCII characters lt DC1 gt XON and lt DC3 gt XOFF to start and stop the flow of data from the host to the printer Hardware flow control uses pin 11 or pin 20 internally connected together on the printer s serial port to indicate Ready or Busy for data flow control As with Standard protocol lt STX gt and lt ETX gt enclose data Status responses conform to the table above except that lt DC2 gt is substituted for lt DC1 gt and lt DC4 gt is substituted for lt DC3 gt The printer does not restrict the message length for XON XOFF protocol That is the printer processes information as it is being downloaded and stops when there is no more information There is no restriction on the number of characters that can be sent down at a time lt STX gt and lt ETX gt are optional characters Pin 11 20 reports Ready and a lt DC1 gt XON is transmitted when the printer finishes reloading at power up Pin 11 20 reports Busy when the printer s input buffer fills with 768 bytes of data If the host ignores pin 11 20 and continues to transmit data the printer tr
70. ex codes accompany each character You must set the serial port communication to 8 data bits to use the extended character sets 86 3400 3440 and 3600 Bar Code Label Printer User s Manual Appendix B Character Sets Characters in Fonts c0 7x9 Standard cl 7x11OCR c2 10 x 14 Standard mqos a m m mA n S a aeS ni 603 8 a r iz jc r ji es Oe eA perl Bid AE HHH 10 11 13 15 16 17 18 19 1A 1B 1D 1E 1F x B HS S J y O 20 21 22 H 25 amp 27 28 29 2B 2C 2D 2E 2F Hil iP ISl4 SIIB PIB fs le ale 30 31 32 33 34 35 36 37 38 39 3A 3B 3c 3D 3E 3F in BEIDIE F GJH T JIE ILIM N sO 40 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F E CEPR ERE Ed e ER AE 50 51 52 53 54 59 B ERES ERE ER ER RES AAA EET EE EE E 7F UNITS pee rp r yc SRE Lee AAA D1 ESL ES EE EIER zd ORAN EO E1 E2 E3 E4 E5 E6 E7 E8 EA EB EC EE EF as 51 E _ Ie NV ot el el ni ll ee FO F1 F2 F3 F4 F5 Fo F7 Fs F9 FA FB FC FD FE FF 3XXXU 057 3400 3440 and 3600 Bar Code Label Printer User s Manual 87 Appendix B Character Sets Characters in Font c7 5 x 7 Standard rri r TI Ld A t E p gt 2 08 E e r m L P 13 15 16 17 18 of H amp Lt E J a AT 5 e a a F F2 F3 F6 FC 53 a e m z m 8 1 e NREEEET 5 jme C 6F 7zE 7F d imd NNNM aa 3XXXU 058 88 3400 3440 and 3600 Bar C
71. f checking continuous numeric symbology which has mainly been used in the distribution industry Interleaved 2 of 5 actually encodes two digits one in the bars and one in the spaces The Postal Numeric Encoding Technique POSTNET uses binary digits represented as full bars and half bars to provide a numeric bar code symbology that is easily read and decoded by optical reading systems POSTNET provides both error detection and correction capabilities See the IPL Programming Reference Manual P N 066396 for a complete list Universal Product Code UPC is a subset of EAN It is a fixed length numeric continuous symbology employing four element widths Two common types of UPC are Version A which encodes 12 digits and Version E which encodes 6 digits UPC has been used in the supermarket industry since 1973 UPC supplemental code is intended for only periodical issue numbers 3400 3440 and 3600 Bar Code Label Printer User s Manual 81 Appendix A Specifications Supported 2D Stacked Symbologies ES Note 2D stacked symbologies are not available on the 3400A Symbology Code 16K Code 49 PDF417 Data Matrix Maxicode QR Code 82 Description Introduced in 1988 Code 16K is an alphanumeric symbology similar to Code 49 in that it employs multiple rows from 2 to 16 Each row is fixed length and uses a mirror image of the Code 128 coding patterns Code 49 is an alphanumeric symbology developed in 1987 as
72. f your printer is not receiving downloaded data try the solutions in the accompanying table Communication Problems Symptom Possible Causes Printer does not Serial port is incorrectly configured communicate with the host Damaged or incorrect I O cable 3400 3440 and 3600 Bar Code Label Printer User s Manual Solution Make sure the printer s serial port settings match those of the host Print a software test configuration label as described in Chapter 1 to check the serial port settings Check the connections at both ends or replace the cable See Appendix C for cable information 45 Chapter 4 Troubleshooting Several problems can cause data loss or communication problems on the printer Data loss can result in printing errors or missing field data Your printer is a serial ASCII device It communicates with the host through an ASCII serial communication I O port Hardware handshaking involves the use of a hardware wire Software handshaking involves a two way datalink between the devices The two devices communicate with each other without losing data through the use of handshaking The printer sends both forms of handshaking simultaneously when the printer s input buffer is full Any loss of data can cause printing errors Hardware handshaking uses pin 11 or pin 20 of the RS 232 interface to control data flow When the printer is using Intermec Standard protocol it holds pins 11 and 20 high when the printer is re
73. fashion and to the benefit of the trademark owner with no intention of infringement There are U S and foreign patents pending The name Centronics is wholly owned by GENICOM Corporation IBM is a registered trademark of International Business Machines Corporation ii 3400 3440 and 3600 Bar Code Label Printer User s Manual Document Change Record This page records changes to this document The document was originally released as version 001 Version Date Description of Change 002 10 2003 Updated the user s manual to include the EasyLAN 1012 adapter accessory 3400 3440 and 3600 Bar Code Label Printer User s Manual iii iv 3400 3440 and 3600 Bar Code Label Printer User s Manual Contents Contents before You BSginiaucesue iaa A lug er AS xi Safety A oet ost P ue kak ete ati Re ead ae Eom ci xi Safety LOGINS oom debo bo e de a xi Glob l S tvicesand SUD BOE ia xii Who Should Read This Document pide is ie et he PER COH ERS xiii Related Docus xiii 1 Getting Stato ina 1 A A A eV Ee foa do dtf 2 Getting to Know Your Printer iue itte tern rette itia ier gera Peres eE E 2 Preparing the Printer for HstallBHoTEs ose ici 4 Plugeliig In thed A ta wey seal ore ERE pdt p awn gt d 4 Opening the Perras io ec 5 Loading Media for Fanfold Printing rada 5 Printing the Hardware Configuration Test Label sss 7 What the Hardware Configuration Test Label Tells You 8 If a Har
74. fatermec 3 User s Manual val 3400 3440 and 3600 Bar Code Label Printer Intermec Technologies Corporation Corporate Headquarters 6001 36th Avenue West Everett WA 98203 U S A www intermec com The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2003 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand Arci Tech CrossBar Data Collection Browser dcBrowser Duratherm EasyCoder EasyLAN Enterprise Wireless LAN EZBuilder Fingerprint i gistics INCA under license InterDriver Intermec Printer Network Manager IRL JANUS LabelShop Mobile Framework MobileLAN Nor Ware Pen Key Precision Print PrintSet RoutePower TE 2000 Trakker Antares UAP Universal Access Point and Virtual Wedge are either trademarks or registered trademarks of Intermec Technologies Corporation Throughout this manual trademarked names may be used Rather than put a trademark or symbol in every occurrence of a trademarked name we state that we are using the names only in an editorial
75. guide 6 Insert the label stock through the printer mechanism as shown Make sure the label passes between the upper and lower media guides The front edge of the media should pass over the tear bar and out the front of the printer 7 Release the lower media guide and adjust the edge guide to position the media firmly against the inside wall of the printer If you are using thermal transfer media refer to Loading Thermal Transfer Ribbon on page 22 before you finish performing this procedure 3400 3440 and 3600 Bar Code Label Printer User s Manual 19 Chapter 2 Operating the Printer 8 Lower the printhead by rotating the head lift lever counterclockwise until it locks 9 Use PrintSet your third party software or the IPL command set to configure the printer for the kind of media you are using continuous or mark label Refer to the PrintSet online help your third party documentation or the JPL Programming Reference Manual P N 066396 for help 10 Press Feed Pause to advance several inches of media through the printer and out the label opening in the front cover Your printer is now ready to print labels Note Refer to the label located on the inside of the media cover for directions on loading media For your convenience you may want to refer to it when loading media in the future Loading Media for Self Strip Printing 20 Use self strip printing in applications where you want to apply labels to a surface immedia
76. he bar code appears across the width of the label pitch 1 The number of characters printed in one horizontal inch determined by the increment by which the printer platen moves 2 Rotation of a bar code symbol about an axis parallel to the direction of the bars 3400 3440 and 3600 Bar Code Label Printer User s Manual 111 Glossary 112 point size A unit of measure for font height 72 points equals 1 inch as measured from slightly above the top of the uppercase letters to slightly below the bottom of the lowercase descenders Polling Mode D protocol Polling Mode D is a protocol that allows devices and controllers to exchange data in an ask and receive format Use Polling Mode D to connect multiple devices to a single multiport controller print speed Measured in inches per second ips the rate at which media travels past the printhead printhead The mechanism inside the printer that prints For example the printhead for the 3440 printer consists of 1792 thermal elements printhead elements The parts of the printhead that print by placing a mark on the label when heated Each element is switched on and off separately in order to react with the media or thermal transfer ribbon to create a mark on the label ready The state in which the printer is able to print the normal operating state of the printer Ready Busy line Pin 11 20 of the rear panel connector Indicates the printer is ready or not ready RS
77. he printer ships from the factory with the cardboard core locking brackets already attached However the plastic core locking brackets are included in the shipping contents Note If you do not use the correct core locking brackets you may experience printing problems or possible damage to the printer To change the cardboard core locking brackets to plastic core locking brackets 1 Pull up on the middle of the cardboard core locking bracket P N 065375 while pushing down on one end with your index finger until the end of the bracket is free of the ribbon hub 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 2 Operating the Printer Core locking bracket Bracket slot 2 Remove the other end of the bracket from the ribbon hub 3 Slide one end of the plastic core locking bracket P N 066792 into a bracket slot on the ribbon hub 4 Lift up on the middle of the bracket and use your index finger to slide the other end of the bracket into the remaining bracket slot on the ribbon hub To load thermal transfer ribbon 1 Raise the printhead by rotating the head lift lever clockwise until the printhead disengages 2 Place the empty ribbon core that came with the printer onto the ribbon rewind hub 3 Detach the leader from the new thermal transfer ribbon roll and unwind the end of the ribbon approximately 20 32 centimeters 8 inches The edge of the ribbon has a leader with an adhesive strip on the leade
78. he printhead is up Sensor type set incorrectly The media is incorrectly loaded The media is incorrectly loaded The printer is configured for self strip media Media fault Corrupt or incorrect information in printer memory 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 4 Troubleshooting Solution Use PrintSet to change the image bands or print speed settings Use PrintSet to change the image bands or print speed settings Clean the self strip roller See Chapter 3 Maintaining the Printer Leave printer alone until it has time to cool down It will resume printing on its own Make sure the printhead is down The head lift lever should be straight up and down Press the Feed Pause button to resume printing Configure the printer for the correct sensor for the Print mode you are using You can enable self strip and other Print modes from PrintSet Try reloading the media For help see Loading Media Into the Printer on page 18 Try reloading the media For help see Loading Media Into the Printer on page 18 Set the printer to the default configuration using the DIP switches For help see Plugging In the Printer on page 4 Remove media from under the label taken sensor Reset the memory to return the printer to its default configuration For help see Resetting the Memory on Your Printer on page 59 After you reset the memory power off
79. is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions Do not repair or adjust alone Do not repair or adjust energized equipment alone under any circumstances Someone capable of providing first aid must always be present for your safety First aid Always obtain first aid or medical attention immediately after an injury Never neglect an injury no matter how slight it seems Resuscitation Begin resuscitation immediately if someone is injured and stops breathing Any delay could result in death To work on or near high voltage you should be familiar with approved industrial first aid methods Energized equipment Never work on energized equipment unless authorized by a responsible authority Energized electrical equipment is dangerous Electrical shock from energized equipment can cause death If you must perform authorized emergency work on energized equipment be sure that you comply strictly with approved safety regulations Safety Icons This section explains how to identify and understand dangers warnings cautions and notes that are in this document You may also see icons that tell you when to follow ESD procedures and when to take special precautions for handling optical parts A warning alerts you of an operating procedure pr
80. is responsible for asking the printer for data it might have polling and requesting to send data to the printer selecting The blocks are framed with LRC characters for additional data integrity Polling Mode D is normally used for point to point networks that connect the printer to an Intermec port concentrator RS 232 or RS 422 are acceptable This protocol is the default setting for the printer Return the protocol setting to Polling Mode D by setting the printer DIP switches to the factory default settings 9600 E 7 1 Use Multi Drop protocol to connect up to 32 devices to an Intermec controller on a four wire RS 485 two twisted pair This protocol is similar to Polling Mode D except each device has a unique address POL and SEL character You must use an RS 485 which is automatically enabled when you enable Multi Drop Be sure to specify a unique address for the printer and verify that the baud rate is between 2 400 and 19 200 User Defined Protocol 96 The printer provides the capability to change protocol characters However the user may not define their own protocol You can substitute characters you want to use as protocol characters but the rules for the chosen protocol do not change The printer does not use any protocol characters that you replace with the NUL character One table of protocol 3400 3440 and 3600 Bar Code Label Printer User s Manual Appendix C Communications Reference characters exists You
81. itor the status of the printer and the various tasks the Feed Pause button performs how to load roll media thermal transfer ribbon and the procedure for using the self strip option how to optimize print quality and print speed the different methods for transferring information from the host to the printer and from the printer to the host Understanding the Front Panel Use this section to understand the function of the front panel LEDs and the Feed Pause button fe N e Power Data O Alert O Empty Pause DN Feed Pause P 3XXXU 024 Front panel This illustration shows the front panel LEDs and the Feed Pause button Understanding the Front Panel LEDs You can use the front panel LEDs to monitor the status of the printer and troubleshoot the printer 16 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 2 Operating the Printer enero LED State Indication Power Data Off Power off Green LED__ ____ Power Data On Power on Flashing Receiving data Orange LED Alert O Oft Printing or idle Alert Flashing Over temperature VEO EE Empty Pause On System fault Off Printing or idle Empty Pause Flashing Paused Feed Pause On Media fault O LED states This illustration shows what each LED state indicates 3XXXU 025 Note The green LED on the 3600 printer front panel reads Power It does not flash to indicate receiving data LE
82. kward retract label turn on DIP switch 4 3400 3440 and 3600 Bar Code Label Printer User s Manual 63 Chapter 6 Using Test and Service Mode Top Bank Top Bank e PREUR on Z on 1 2 3 4 1 2 3 4 Switch settings Switch settings for feeding for retracting label label forward 3XXXU 48 In the bottom bank of the Test and Service DIP switches turn on or off the appropriate DIP switches See the Dot Increments DIP Switch Settings table on page 62 Press the Feed Pause button The printer prints the software configuration label and stops at the new location Verify that the label rest point number on the software configuration label matches the number you set in Step 4 Try printing again to see if you need to readjust the DIP switches in the bottom bank If you need to readjust the DIP switches in the Bottom Bank repeat Steps 4 through 7 If not exit Test and Service mode by turning off the printer and returning all DIP switches to their original settings Setting Emulation Mode 64 If you are replacing an Intermec 8636 or 8646 printer with a 3400 3440 or 3600 printer you can keep your existing network hardware software and label formats by using Emulation mode The labels produced on your new printer will look like the ones that your old 86XX printer printed There are three ways to set the printer to Emulation mode Use the
83. label with the backing removed This option must be ordered when you order your printer Parallel Interface Pin Descriptions The following pin descriptions are for the printer s parallel interface connector Parallel Interface Pin Descriptions Signal Pin Return Direction Description DATASTB 1 19 IN Negative pulse Latches DBO 7 on the rising edge Eight bits in parallel provide data input High is logical 1 and LOW is logical 0 DBO 2 20 IN DB1 3 21 IN DB2 4 22 IN DB3 5 23 IN DB4 6 24 IN DB5 7 25 IN DB6 8 26 IN DB7 9 27 IN ACK 10 28 OUT Negative pulse Data has been received BUSY 11 29 OUT If HIGH printer cannot receive data PE 12 30 OUT If HIGH out of ribbon or media SELECT 13 OUT Pulled to 45V Printer is on CHASSIS 17 Printer s chassis gnd isolated from GND logic gnd INIT 31 16 IN Clears I OINTO latch FAULT 32 33 OUT See printer display 80 3400 3440 and 3600 Bar Code Label Printer User s Manual Appendix A Specifications Bar Code Symbologies Supported The 3400 3440 and 3600 support these bar code symbologies Supported Bar Code Symbologies Symbology Codabar Code 2 of 5 Code 11 Code 39 Code 93 Code 128 Interleaved 2 of 5 POSTNET HIBC 128 UPC Description Originally developed in 1972 Codabar is a numeric symbology most commonly used in libraries blood banks and air parcel express applications Code 2 of 5 is a straightforward numeric
84. ld the Feed Pause the first time configuration label button See Printing the Hardware Configuration Test Label on page 7 for more information Loading Media Into the Printer You can load media into the printer in three different ways Straight through printing with roll media Self strip printing with roll media Fanfold printing See Loading Media for Fanfold Printing on page 5 You can load media with the printer power turned on or off The following procedures for loading media assume that you have turned the printer on Loading Roll Media for Straight Through Printing 18 a In straight through printing you load a roll of media on the supply roll post and feed it straight through the printer mechanism and out the front of the printer As the printer completes the printing of individual labels you can remove them from the roll by pulling them down across the tear bar Note You should find a small label with a three digit sensitivity number printed on it attached to your roll of media or a 15 digit number stamped on the side of the media roll Save this information You will need it to set the correct media sensitivity number For help see Setting the Media Sensitivity Number on page 25 The next instructions cover how to load media for straight through print mode using a roll of direct thermal or thermal transfer label media The default setting for the printer is direct thermal mode use PrintSet
85. led upside down Direct thermal thermal transfer switch set in the wrong position Media may be slipping against the platen roller causing the printing to compress The printer skips labels The label format extends beyond the label randomly or sends an length intermittent error Continuous empty pause The label mark sensor is not in the correct fault light yellow LED position Communication Problems Chapter 4 Troubleshooting Solution Clean printhead platen roller and label path as described in Chapter 3 Maintaining the Printer Adjust the bias adjust screw See Correcting Uneven Print Quality on page 48 Use only Intermec label and ribbon stock to ensure superior print quality and product performance Check to make sure that the ribbon is installed correctly For help see Loading Thermal Transfer Ribbon on page 18 Set the bias adjust screw See Correcting Uneven Print Quality on page 48 Install ribbon with shiny side facing the printhead See Loading Thermal Transfer Ribbon on page 18 Set the switch for the type of media you are using For help see Loading Media Into the Printer on page 18 Switch to approved media or clean the printhead and platen roller as described in Chapter 3 Maintaining the Printer Edit the format to ensure that the text fits on the label Properly position the label mark sensor For help see Adjusting the Label Mark Sensor on page 50 I
86. lina ib 48 Adj sting the Print Darkness ino dime eR eres ete i 49 Adjusting the Label Mark Sensor epic piss ipae te a pain ein Roni ua RES ERU 50 Using the Printer Memory Effictentlyu du bebes teapteresr i edam Eod ok RD lpie Ese pe Uo be ot DEN 51 How Is the Printer RAMU sedis airis colin tt t oi Edd 52 Making the Most of Your RAM nia id 52 Increase Lhroneliput sso a 52 Wirt ls a Image Bande o om ES IN Susie la cake leet 53 vi 3400 3440 and 3600 Bar Code Label Printer User s Manual A Specifications 3400 3440 and 3600 Bar Code Label Printer User s Manual Contents How Does the Image Bands Command Work eee 53 Optimizing Print Speed and Image Band Setting eiae erret tie 53 Optimizing Image Bands for Batch Printing eee 54 6 Using Test and Service Mode 55 Using Test and Service Mode Procedures iios qoot Ene boot ul ada en CCo I odds 56 Printing Test Labels soe adi e Fascet ei mas RACHEU Ds Pb He thue brad bas dens 58 UsingData Line Print aeter depress eer IHE E ree pereas 58 Performing Selective D Tahsfep a Geant tied ee dde 58 Resetting the Memory on Your Printer iu tai eerie bas ainsi 59 Setting Configuration Commands in Test and Service Mode sss 61 Setting the Number of Dot Increments suscitar debio Plone dida 61 Adjusting the Label Rest POE 4 ihre epit peor cree dales 63 Setting Emulation Modest baina bue 64 Using otitis Ada RS ah eign esas Auras ated eg
87. llow the procedures in Configuring the Serial Port for Communications on page 11 Connecting the Printer to an AS 400 10 To connect a printer directly to an AS 400 or midrange computer you need atwinax adapter card atwinaxial cable equivalent to IBM part number 7362267 or 7362062 The maximum cable length for the twinax interface is 1 525 meters 5 000 feet If you did not have the twinax card installed at the factory a field service technician can install the field installable option P N 056835 in the optional I O board port of your printer For help on cabling and communications see the manual that comes with the twinax adapter card Note If you are using a midrange computer other than the AS 400 refer to your system documentation for information on cabling and setting up communications 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 1 Getting Started Connecting the Printer to a Mainframe To connect the printer directly to an IBM mainframe you need acoax adapter card acoaxial cable equivalent to IBM part number 2577672 or 1833108 The maximum cable length allowed is 1 500 meters 4 920 feet See the IBM specification Installation and Assembly of Coaxial Cable and Accessories part number GA27 2805 4 for further information If you did not have the coax card installed at the factory a field service technician can install the field installable option P N 056836 in the
88. ly on the drive roller and results in even print quality D If printing is light on the If printing is light on right side of label turn the the left side of label turn bias adjust screw counterclockwise 4 the bias adjust screw clockwise AMN n EL ELM L TE Sass i ll A 3XXXU 039 3 Replace the media cover Adjusting the Print Darkness Use the darkness adjust control in combination with the PrintSet software configuration tool to fine tune the darkness of print on your labels The fine adjustments compensate for variations in the media lot to lot the printhead or the printer Set the darkness adjust control after you enter the media sensitivity number To adjust the print darkness 1 Locate the darkness adjust control on the back of the printer 2 Use a small straight slot screwdriver to adjust the print darkness To increase the print darkness turn the control clockwise To decrease the print darkness turn the control counterclockwise 3400 3440 and 3600 Bar Code Label Printer User s Manual 49 Chapter 5 Optimizing Printer Performance Turn the darkness Darkness adjust control clockwise adjust control for darker density control counterclockwise j Turn the darkness adjust for lighter density Screwariver
89. may redefine these characters to create a table that all of the protocols can use One possibility for the user to redefine protocol characters might be the replacement of control characters with printable characters printable character Note Please use caution when replacing control characters with printable characters You cannot replace one control character with more than one The following table lists the protocol characters that you can redefine and the protocols they affect Protocols Affected by Redefining Characters Character SELECT IN POLL IN RES IN REQ IN SOM IN EOM IN AFF IN NEG IN DLE IN XON IN XOFF IN SELECT OUT POLL OUT RES OUT REQ OUT SOM OUT EOM OUT AFF OUT NEG OUT DLE OUT XON OUT XOFF OUT PROTO CMD 1 PROTO CMD 2 TIMEOUT ON EOM Protocol Affected POL MODE D MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP STD POL MODE D MULTI DROP XON XOFF STD POL MODE D MULTI DROP XON XOFF POL MODE D MULTI DROP POL MODE D MULTI DROP STD POL MODE D MULTI DROP XON XOFF XON XOFF XON XOFF MULTI DROP MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP POL MODE D MULTI DROP STD POL MODE D MULTI DROP STD POL MODE D MULTI DROP XON XOFF XON XOFF STD XON XOFF STD XON XOFF POL MODE D MULTI DROP 3400 3440 and 3600 Bar Code Label Printer User s Manual 97 Appendix C Com
90. mer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec web site at http www intermec com to download our current manuals in PDF format To order printed versions of the Intermec manuals contact your local Intermec representative or distributor Visit the Intermec technical knowledge base Knowledge Central at http intermec custhelp com to review technical information or to request technical support for your Intermec product xii 3400 3440 and 3600 Bar Code Label Printer User s Manual Before You Begin Telephone Support These services are available from Intermec Technologies Corporation In the U S A and Canada call 1 800 755 5505 and Service Description choose this option Factory Repair and Request a return authorization 1 On site Repair number for authorized service center repair or request an on site repair technician Technical Support Get technical support on your 2 Intermec product Service Contract Inquire about an existing 3 Status contract renew a contract or ask invoicing questions Schedule Site Surveys Schedule a site survey or 4 or Installations request a product or system installa
91. mizing 53 optimizing with print speed 54 using for batch printing 54 imaging definition 110 inspecting the printer 32 installation network 10 printer 4 interfaces communications 98 EasyLAN 10i2 adapter accessory 79 RS 232 98 118 RS 422 99 RS 485 99 Interleaved 2 of 5 81 Intermec Standard protocol described 94 international character sets 84 advanced 84 Code Page 850 86 Emulation mode 85 IBM translation 85 IPL commands using to communicate 29 ips definition 110 ISO definition 110 L label definition 110 format definition 110 positioning along the length of label 66 positioning parallel along width of label 67 gap definition 110 mark sensor adjusting 50 rest point adjusting with DIP switches 63 setting dot increments 61 sensors cleaning 38 ladder definition 110 LED front panel 16 indicators 16 media or system faults 17 over temperature condition 17 understanding 16 loading fanfold media 6 media for self strip 20 media for straight through printing 18 roll media 18 thermal transfer ribbon 23 M mainframe connecting to the 3400 11 maintenance location of parts to be maintained 33 schedule 32 margin definition 111 Maxicode 82 media definition 111 fault troubleshooting 43 guides cleaning 37 loading fanfold 6 loading in the printer 18 path cleaning 37 specifications 3400 printer 73 3440 printer 75 3600 printer 77 media or system faul
92. modify them and then download them to your printer PrintSet also lets you download graphics and fonts print test labels using resident fonts user defined bitmap graphics or resident bar code symbologies allocate printer memory download configuration files to multiple printers For help using PrintSet refer to the online help portion of the application software Using Third Party Software You can use third party software to set many of the printer parameters You can configure the parameters that your software does not set by using the printer command set or the configuration DIP switches Use your third party software to create label formats and convert graphics into a user defined character UDC format that the printer can interpret Refer to your third party documentation and the ZPL Programming Reference Manual P N 066396 for more information Using Intermec Printer Language IPL Commands You can create labels by downloading formats designs and data with IPL commands You can use the printer to perform any function or activate any feature of the printer except for those features or functions that you set with the DIP switches See the ZPL Programming Reference Manual P N 066396 for more information Printing a Test Label If you would like to test your communications by downloading a label follow the example below Use the PrintSet application software to send a test label to the printer This example
93. munications E not 6 3XXXU 008 Printer ports This illustration shows you where to connect your system to the printer Connecting Your Printer to a PC You can connect your printer to either a serial port or parallel port if you have the option installed on your PC You must provide the correct cables for connecting the printer See the following sections for cable information Contact your Intermec representative for ordering assistance if you do not have the appropriate cables Connecting the Printer to a PC Serial Port To connect the printer to your PC serial port you need a shielded EIA RS 232 RS 422 or RS 485 electrical interface with a 25 pin D style subminiature connector It must have pins on the printer end and an appropriate serial port connector on the other end To connect to an IBM PC you can use these Intermec cables 25 pin printer to 25 pin serial port null modem P N 048668 25 pin printer to 9 pin serial port null modem P N 048693 You cannot order an Intermec cable for the RS 422 interface but there is a schematic on page 101 that you can use to purchase or make your own cable Also see Appendix C for the RS 232 RS 422 and RS 485 serial port pin assignments To connect your printer to a PC serial port 1 Turn the On Off switch to the off position 2 Plug the 25 pin connector into the serial communications port on the rear of the printer 3 Plug the other end of the c
94. munications Reference Host Requirements Your printer has the following hardware and software requirements The host computer must use the American Standard Code for Information Exchange ASCII for data communications A serial port must be available on the host if you are connecting directly to the printer The host must support at least one of the following data communications interfaces RS 232 RS 422 or RS 485 For information on configuring the host computer port concentrator or network controller see the reference manual for the controlling device Communications Boundaries The information below applies to all protocols that the printer supports Communications Boundaries Parameter Maximum Capacity Message delay 9999 milliseconds Character delay 9999 milliseconds Message block size 255 characters including STX and ETX characters Unlimited block size for XON XOFF Device address number A to Z 0 to 5 Multi Drop only Communications Interfaces The printer supports serial communications with the following interfaces RS 232 e RS 422 RS 485 The following sections describe these interfaces See the Data Communications Reference Manual P N 044737 for more detailed information RS 232 Serial Interface 98 Use the RS 232 serial interface in all asynchronous point to point full or half duplex direct data communications or modem control The printer cable must have the pin assignments for an
95. ng Test and Service Mode 66 Origin 9 9 y X lt X Y FORMAT DIETE AT UT Leading __ Edge eee 3XXXU 049 Direction of media from printer Default X and Y origins This illustration shows the default X and Y origins You can control the default X origin top of form with PrintSet or with the Test and Service DIP switches You can control the default Y origin with the DIP switches only The default X origin is 0 10 inch 20 dot increments from the edge of the label You can move the X origin forward or back 30 dot increments The default Y origin is 0 05 inch 10 dot increments from the leading edge of the label Each dot increment is 5 mil 0 005 inch Note Even though the default setting for the 3440 printer is 2 5 mil each dot is a 5 mil increment when you use the DIP switches to adjust the label rest point X Forms Adjust When you move the X origin forward the printer moves the top of form away from the edge before printing the label information When you move the X origin backward the printer moves the top of form closer to the edge before printing the label information To set the X forms adjust 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause button while turning on the printer The printer prints out the hardware configuration label and then enters Data Line Print mode 3 In the top bank of the Test and Service DIP switches turn on switches
96. ng the printer memory efficiently Increasing throughput 3400 3440 and 3600 Bar Code Label Printer User s Manual 47 Chapter 5 Optimizing Printer Performance Optimizing and Maintaining Print Quality Intermec designed and configured your printer to provide the best possible print quality for both direct thermal and thermal transfer media However there are many factors that you need to take into account before you can achieve maximum print quality Correcting Uneven Print Quality You may experience problems in print quality ribbon wrinkling or light print on one side of your label if the printhead is not making even contact with the label stock This condition can happen with any size label stock but is most common when using narrow label stock You need a straight slot screwdriver to turn the bias adjust screw To achieve the best print quality adjust the bias adjust screw each time you use media of a different width Z Note You must properly adjust the bias adjust screw to prevent premature printhead failure and excessive platen wear To adjust the bias adjust screw 1 Remove the media cover and locate the bias adjust screw Bias adjust 3XXXU 038 48 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 5 Optimizing Printer Performance 2 To compensate for uneven print quality turn the bias adjust screw as shown Adjusting the bias adjust screw causes the printhead to rest even
97. nsors 3400 3440 and 3600 Bar Code Label Printer User s Manual 31 Chapter 3 Maintaining the Printer Inspecting the Printer Inspect the printer and the rest of your data collection system equipment on a regular basis Make sure you have properly grounded the printer Inspect the work environment Large electric motors welders and switching equipment can affect printer performance Keep the printer away from liquids Check the data collection network regularly for loose wires or poorly installed connections Be sure to replace corroded wires Tools for Cleaning the Printer To clean the printer safely and effectively use the following items Isopropyl alcohol Cotton swabs Clean lint free cloth Vacuum cleaner Soapy water mild detergent Cleaning card P N 1 110501 00 The following procedures explain how to access the printer parts and clean them without causing any harm to the printer or yourself Maintenance Schedule Clean your printer regularly to maintain the quality of your labels and extend the life of your printer This table contains suggestions for cleaning the printer Use the illustration to locate the parts you need to clean Printer Maintenance Schedule 32 Printer Component Maintenance Period Printhead Inspect after every roll of media or ribbon Clean after every roll or 152 meters 6 000 inches of media or more often if necessary Printer Cover Clean as necessary 3400 3440 an
98. nsors 1 Turn the On Off switch to the off position and remove the power cord 2 Remove the media cover 3 Rotate the head lift lever clockwise to release the printhead Rotating the head lift lever raises the printhead to allow access to the label mark sensor 4 Remove the media and ribbon if necessary 5 Clean the label taken sensor with a cotton swab moistened with isopropyl alcohol Label taken C Sensor pe Label mark sensor Lower media guide lt A Upper media guide y z underside T T Cleaning x brush US 3XXXU 036 38 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 3 Maintaining the Printer 6 Pull down on the lower media guide to expose the label gap sensor Using a cleaning brush or vacuum remove all debris and dust from the label gap sensor 7 Clean the label gap sensor with a cotton swab and alcohol 8 Replace the media and ribbon 9 Engage the printhead by rotating the head lift lever counterclockwise until it locks in place 10 Replace the media cover 3400 3440 and 3600 Bar Code Label Printer User s Manual 39 Chapter 3 Maintaining the Printer 40 3400 3440 and 3600 Bar Code Label Printer User s Manual 4 Troubleshooting This chapter provides some hints for troubleshooting error messages that the printer sends to the host and problems you may experience with the p
99. ode Label Printer User s Manual Appendix B Character Sets Characters in Fonts c20 8 point c21 12 point c22 20 point c25 Swiss Mono 721 standard outline font LLL LLL EL LLL Heese REEL ERE ESTER EE eae 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F A E ic pje r je u 1 y K L M N O 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E AF BEES NEED T s 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F EE SIE 61 62 63 64 65 67 68 69 6A 6B 6C 6D 6E 6F EXE ERE ere ee ie lee la 71 72 73 74 75 76 77 78 79 7A 7B 7C 7D TE TF eo N oO ES co a co X co o gt co E e o co uM a 5 J X 2 o per p gx e Y 18 n ja e Ou B4 5 6 B7 B8 B9 BA BB 5 ce C7 C D IN Uu o o ov e p go 4 Jp Sc lt p oU gu s Ko RO pepe ii a gt lo co m 7 T o O gm m m zz gH go v O vO Apo PEE a ULLLILAEM apo Fok E Po a o po 5 0 x an x D E7 EE 3XXXU 059 CD E H m N Lal i Al A B1 C1 ME Di oo Note The 3400A needs the 128K expanded memory option to support font C25 3400 3440 and 3600 Bar Code Label Printer User s Manual 89 Appendix B Character Sets Characters in Font c23 OCRA Q Pop p poer pe p pcrmpcembnpne p mkapa E m AB wo Sal h shzkvie p 5 Poe PoP OP OR sp o pemorerosaras p m a o a m 21 31 41 51 a S 53 c d m AR
100. or later reference 2 Set all of the DIP switches to the off position Set all of the DIP switches to the communications settings of your host computer 3 Turn the On Off switch to the off position 4 Press and hold the Feed Pause button while turning the power on The printer prints out a hardware configuration label and then enters Data Line Print mode 5 Set the DIP switches to the test or service function you wish to perform See the following table for a list of the DIP switch settings 6 Hold the Feed Pause button down The test begins immediately 7 If you wish to perform another function change the DIP switch settings and press the Feed Pause button The function the printer is currently executing terminates and the printer performs the new function The printer remains in Test and Service mode until you turn the power off and reset the DIP switches The printer executes all functions as soon as you select them To exit Test and Service mode 1 Turn the printer power off 2 Reset the DIP switches to their original settings 3 Turn the printer power back on Use the information in the following table to set the DIP switches for the appropriate Test and Service mode function you want to perform 3400 3440 and 3600 Bar Code Label Printer User s Manual Test and Service Mode DIP Switch Settings Default settings are noted with an Chapter 6 Using Test and Service Mode Top Ban Bottom Bank
101. our system Configuring the printer s serial port Verifying printer communications with your system For information about the 3400e printer see the EasyCoder 3400e Bar Code Label Printer Users Manual P N 071881 3400 3440 and 3600 Bar Code Label Printer User s Manual 1 Chapter 1 Getting Started Using This Manual a Use this manual to learn about your Intermec 3400 3440 or 3600 printer Although the three printers are almost identical in form and function they do have some small differences Throughout this manual you will find these icons next to information that pertains to a specific printer model 3400 Identifies information that is unique to the 200 dpi 3400 printer 3440 Identifies information that is unique to the 400 dpi 3440 printer 3600 Identifies information that is unique to the 200 dpi 3600 printer Note The 3440 printer appears in most of the illustrations in this manual Getting to Know Your Printer Features of your printer include support for direct thermal and thermal transfer printing applications Chapters 1 and 2 explain how to load both types of media an internal self strip with integral liner takeup See Chapter 2 Operating the Printer for more information an easy to use software application called PrintSet PrintSet makes configuring your printer downloading fonts and graphics and printing a test label effortless minimal supervision and maintenance suppo
102. pages fonts or graphics to another printer use the selective transfer command Use this command to set up different printers to print the same label formats 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 6 Using Test and Service Mode Using the selective transfer command you can transfer the following label design attributes from one 3400 3440 or 3600 printer to another Any specified page or all pages Any specified format or all formats Any specified font or all fonts Any specified user defined character UDC or all UDCs When you set the printer DIP switches to the setting for selective transfer the printer serial port is set at 19 200 baud even parity 1 stop bit and 8 data bits Set the receiving printer to these communication settings and power it up in Print mode 3400 You may set the DIP switch communications settings on the sending and receiving printers When you turn the power on in Test and Service mode the printer uses the COM setting stored in RAM the last time the printer was turned on in Run Mode Set the receive printer to the same communications DIP switch settings and turn the power on in Print mode To perform selective transfer 1 Turn the On Off switch to the off position 2 Press down and hold the Feed Pause button while turning on the printer The hardware configuration test label prints 3 Connect the serial ports of the sending and receiving ports together with an RS
103. print speed on your printer You can achieve the best print quality on the printer by using only Intermec ribbon and media products The default sensitivity setting for thermal transfer media is 567 For direct thermal media the default sensitivity setting is 420 Use the PrintSet software your third party software or the IPL command set to change the media sensitivity number If you want to see the current sensitivity setting of your printer print out a software configuration label 3400 3440 and 3600 Bar Code Label Printer User s Manual 25 Chapter 2 Operating the Printer To print a software configuration label 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause button while turning the printer on The printer prints out a hardware configuration label w Set the DIP switches to print out the software test label Top Bank Set switches 1 through 6 and 8 off Set switch 7 on Bottom Bank Set switches 1 through 8 off 4 Hold the Feed Pause button down for 1 second The printer prints out the software configuration label un Return the DIP switches to their original settings 22 Turn the printer power off and then on Setting the MSN for Intermec Media and Ribbon For direct thermal media use the three digit sensitivity number located on the roll of media to set the sensitivity number You can also use the values from the tables in the next section For thermal transfer media you n
104. printer every time you load media or perform maintenance procedures To open the printer 1 Place the fingers of your right hand between the two notches on the lower edge of the media cover the media cover release and pull the bottom of the media cover away from the base of the printer 3XXXU 005 2 Grasp the front of the media cover with your left hand and lift the front of the media cover upward to release it from the printer frame 3 Lift the media cover away from the top of the printer Loading Media for Fanfold Printing Use the sample of fanfold media provided in the Media Envelope to complete the following procedures In fanfold printing you place a stack of fanfold media at the rear of the printer and feed it into the printer through a slot in the rear cover Refer to Chapter 2 Operating the Printer for instructions on loading rolls of media 3400 3440 and 3600 Bar Code Label Printer User s Manual 5 Chapter 1 Getting Started To load media for fanfold printing 1 Open the printer 2 Disengage the printhead by rotating the head lift lever clockwise until it releases 3 Move the supply roll retainer by turning it counterclockwise and sliding it to the outer end of the supply post 4 Place the fanfold media slightly lower than the slot in the printer back cover Line the box of fanfold media up with the label path through the printer Insert media through the slot at the rear of th
105. r edge for guiding the ribbon through the printhead mechanism 4 Slide the roll of thermal transfer ribbon onto the ribbon supply hub with the ribbon roll winding clockwise 3400 3440 and 3600 Bar Code Label Printer User s Manual 23 Chapter 2 Operating the Printer m wo co 10 Thermal transfer Empty ribbon ribbon Ribbon rewind hub Head lift lever TTR assist 3XXXU 028 Printhead roller Route the ribbon leader through the printer mechanism as shown in the above illustration Make sure the ribbon runs above the upper media guide The shiny side of the ribbon must come in contact with the printhead Attach the leader from the new thermal transfer ribbon roll to the empty ribbon core using the adhesive strip on the leader edge Wind the ribbon rewind hub clockwise until the ribbon runs smoothly through the printhead mechanism and the leader moves past the printhead Rotate the head lift lever counterclockwise until it locks Enable thermal transfer printing by setting DIP switch 8 on the bottom bank of switches to the on position For help see Configuring the Serial Port for Communications on page 11 Press the Feed Pause button to advance the ribbon through the printer 11 Close the printer The printer is now ready to print Z Note When replacing the thermal transfer ribbon roll in the future use the empty ribbon supply core as the new rewinder core 24 3400
106. racter set of a given type size and style See also character set font file See soft font format file a collection of printer commands and data that determines the arrangement of fields on a label 3400 3440 and 3600 Bar Code Label Printer User s Manual 109 Glossary 110 graphic A bitmap picture downloaded to the printer by the host before printing HIBC Health Industry Bar Code standard A modified version of Code 39 that has 43 characters utilizes the Modulus 43 check character and reserves some character combinations for special usage human readable A character number or symbol printed in a font that can be read by a human as opposed to bar code symbology which can only be read by a machine See text image bands A portion of an image in the shape of a strip of the image A certain number of image bands are stored in memory before printing begins This method allows printing and imaging to take place simultaneously imaging The process of generating a picture of the label in printer memory ips Inches per second A measurement of print speed that measures the number of inches of media that is printed each second Iso International Organization for Standardization An internationally accepted 7 bit character code The U S version is ASCII label The part of the media on which data is printed label format The design of a bar code label the arrangement of the text lines and bar codes on a
107. rew adjusting 48 using for optimal print quality 48 boundaries communication 98 C cables considerations in noisy electrical environments 11 RS 232 schematics 100 RS 422 schematic 101 serial port 9 straight through schematics 101 centronics parallel interface option 79 changing core locking brackets 22 serial port settings 13 character sets 3400 printer 71 3440 printer 74 3600 printer 76 Advanced mode 84 Code Page 850 86 definition 108 Emulation mode 85 extended 86 IBM translation 85 international 84 cleaning drive roller 36 label sensors 38 media guides 37 media path 37 printer covers 36 printhead 34 schedule 32 tear bar 36 tools 32 cloning definition 108 3400 3440 and 3600 Bar Code Label Printer User s Manual coax interface option 79 Codabar 81 Code 11 81 Code 128 81 Code 16K 82 Code 2 of 5 81 Code 39 81 Code 49 82 Code 93 81 Code Page 850 character table 86 communicating with the printer using PrintSet 29 using the printer command set 29 using third party software 29 communications boundaries 98 host requirements 98 interfaces 98 IPL commands using 29 PrintSet using 29 protocols 94 Multi Drop 96 Polling Mode D 96 Standard 94 user defined 97 XON XOFF 95 96 specifications 70 testing for 13 29 third party software using 29 troubleshooting 45 58 configuration definition 108 printing test label 29 58 test label hardware 7 soft
108. rinter Troubleshooting checklist Printer operation problems Printer quality problems Communication problems Preventing data loss 3400 3440 and 3600 Bar Code Label Printer User s Manual 41 Chapter 4 Troubleshooting Troubleshooting Checklist Even though Intermec designed your printer to operate under harsh conditions you may still encounter a printer operation print quality or communication problem at some time You can easily fix most of the errors you encounter and consequently not delay operation of the printer for very long To troubleshoot your printer 1 First try cleaning the printer components and checking all of the connections See Chapter 3 Maintaining the Printer for details 2 If cleaning the printer and checking the connections does not solve the problem use the following tables to locate the symptom Follow the solution in the table to fix your problem If you receive an error message refer to your IPL Programming Reference Manual P N 066396 for a complete list of error messages and their solutions If the problem persists contact your Intermec Customer Service Representative 1 800 755 5505 from North America If you are an international customer contact your local Intermec representative Printer Operation Problems If your printer is not operating correctly try locating the problem in the table below Printer Operation Problems Symptom No power or loss of pow
109. roubleshooting 42 print quality correcting 48 darkness adjust control adjusting with 49 maintaining 48 optimizing 48 printing test label 58 troubleshooting 44 45 understanding 48 print speed adjusting for use with image bands 54 definition 112 printer cleaning 32 communication problems 45 communications 28 70 components back view 3 front view 3 connecting AS400 10 mainframe 11 network 10 PC 9 cover cleaning 36 removing 5 features described 2 inspection 32 installation 4 maintenance 32 memory using efficiently 51 opening 5 operation testing 58 troubleshooting 42 58 options 78 batch takeup 80 centronics parallel interface 79 coax interface 79 cutter 79 EasyLAN 10i2 adapter accessory 79 twinax interface 79 plugging in 4 ports illustrated 9 RAM understanding 51 serial port 102 specifications 70 to 77 printhead cleaning 34 definition 112 elements definition 112 3400 3440 and 3600 Bar Code Label Printer User s Manual 119 Index printhead continued specifications 3400 printer 72 3440 printer 74 3600 printer 76 printing batch optimizing 54 hardware configuration label 7 increasing speed 53 self strip 20 software configuration label 26 speed 3400 printer 72 3440 printer 74 3600 printer 76 straight through 18 test label 29 PrintSet 29 problems communication 45 print quality 44 45 printer operation 42 protocols 94 Standard
110. rt for user supplied fonts You can easily download and print user supplied fonts See the PrintSet software application or the ZPL Programming Reference Manual P N 066396 for more information support for TrueType You can easily download and print TrueType fonts See the PrintSet software application or the JPL Programming Reference Manual P N 066396 for more information Use the following illustrations to familiarize yourself with your printer 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 1 Getting Started Media bcd Power Data LED Alert LED utc Empty Pause E o button Media cover Feed Pause button Media access 3XXXU 002 door Printer front view This illustration shows the features on the front of the printer Darkness adjust control e DIP switches CL Optona VO board port Serial communications port 5 On Off Media LN 2 ai switch window 24 AC power cord Media receptacle cover Fanfold media access slot SXXXU 003 Printer back view This illustration shows the features on the back of the printer Several options are available for use with your printer See Appendix A Specifications for complete descriptions of these options 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 1 Getting Started Preparing the Printer for Installation Before connecting your printer to your data collection system
111. s LL SA wee Cleaning card Edge Lower 3XXXU031 eps guide media guide 3400 3440 and 3600 Bar Code Label Printer User s Manual 9 10 11 Chapter 3 Maintaining the Printer Engage the printhead by rotating the head lift lever counterclockwise until it locks in place Use one hand to hold the printer and use the other hand to pull the cleaning card forward until you have pulled the entire card through the media path Repeat Steps 6 through 8 Dispose of the cleaning card properly If you are finished cleaning replace the media cover To dean the printhead using a cotton swab and isopropyl alcohol 1 2 3 Turn the On Off switch to the off position and remove the power cord Remove the media cover Rotate the head lift lever clockwise until the printhead releases Rotating the head lift lever raises the printhead to allow for cleaning Remove the media and ribbon if necessary Use a cotton swab moistened with alcohol to remove any dirt adhesive or debris from the print surface on the bottom of the printhead Ribbon hub roll post 3XXXU 033 Wait 5 to 10 seconds for the print surface to dry Replace the media and ribbon Engage the printhead by rotating the head lift lever counterclockwise until it locks in place If you are finished cleaning replace the media cover 3400 3440 and 3600 Bar Code Label Printer User s Manual 35 Chap
112. s Reference 1 sette 93 Commiunication Protocols dte beiden da de 94 Intermec Standard Protocol esee nee 94 XON XOFF Protocol Software and Hardware Flow Control 95 XON XOFF No Status Prono lenean nannu a a a at 96 Polling Model oA ca ated ck ias 96 Mult Drop Protocol dnce ara nte Epl e o Piet masse et arc Wait DM epe d 96 User Defined Protocol unica Ruhe mtem delen ee rere e ocetas 96 Host Requirements 52 seen tree ette ree e eee ee poete Eee geen 98 Communications Boundaries eese eter tenter inten en 98 Communications Interfaces ccccccsscscccessscccscssscecccssscccecssceceessseecsessssecscssssececssesseessseseeees 98 RS3232 Setial Interface 2 5 2 netten eka PR ERE vs ened 98 RS 422 Serial Interface ete rete fce llo banos 99 RS 485 Serial Interface matado listan aier aE RS 99 Printer Serial Port e cre ec enndem 102 viii 3400 3440 and 3600 Bar Code Label Printer User s Manual Contents D FUILASCIU Table mranani ete netto ub dete Rotae ec os es oeste 103 Full ASCII Table Full ASCII Control Characters Table 3400 3440 and 3600 Bar Code Label Printer User s Manual ix Contents x 3400 3440 and 3600 Bar Code Label Printer User s Manual Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Summary Your safety
113. s is especially helpful if you experience delays between the printing of each label To optimize the number of image bands for batch printing you must select enough image memory to allow the printer to retain the entire label image To optimize batch printing select the number of image bands 1 band 1 inch to equal the label size Therefore if the printed image stops at a distance of 4 inches from the beginning of the label you must select four image bands to prevent reimaging if the label is 5 inches long 3400 3440 and 3600 Bar Code Label Printer User s Manual 6 Using Test and Service Mode This chapter explains the different procedures you can perform while the printer is in Test and Service mode Use Test and Service mode on the printer to print test labels perform special procedures and change select configuration commands This chapter covers these topics How to use Test and Service mode Printing test labels Using data line print to troubleshoot communications Resetting printer memory Setting configuration commands 3400 3440 and 3600 Bar Code Label Printer User s Manual 55 Chapter 6 Using Test and Service Mode Using Test and Service Mode Procedures 56 For all Test and Service mode tests pressing the Feed Pause button pauses the current test Holding the Feed Pause button aborts the current test and starts a new test To enter Test and Service mode 1 Record your current DIP switch settings f
114. table to locate the DIP switches you need to change to configure the serial port 2 Use a small straight slot screwdriver to set the appropriate DIP switches For example if you want to change the media type to thermal transfer set DIP switch 8 on the bottom bank of switches to the on position 3 Turn the printer power off and then on for the configuration changes to take effect Note Ignore Multi Drop switches if you are not using a Multi Drop network DIP Switch Setting Descriptions Parameter Baud rate Parity Data bits Stop bits Multi Drop address Protocol Media type Description The rate in bits per second at which the host exchanges data with the printer Adds one bit 1 or 0 to the character to make the sum of bits always odd or even The number of bits that represent the ASCII characters Timing units between characters that synchronize character transmission Unique address for each device connected with Multi Drop protocol The transmission standards for communication between the printer and each connecting device Enables the printer to work with either direct thermal or thermal transfer media The following table provides the maximum baud rates for the printers Maximum Printer Baud Rates Printer 3400A 3400B 3400C 3400D 3440 3600 12 Maximum Baud Rate 19 200 19 200 38 400 38 400 57 600 19 200 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 1
115. tely After printing a label the printer prints out the label with the backing removed The rewinder hub collects the backing after it passes over the self strip assist roller The rewinder hub can hold the backing from an entire roll of media For the 3400C printer self strip printing is an option that you order with your printer Self strip printing is standard on the 3400B Note You should find a small label with a three digit sensitivity number printed on it attached to your roll of media or a 15 digit number stamped on the side of the media roll Save this information You will need it to set the correct media sensitivity number For help see Setting the Media Sensitivity Number on page 25 To load self strip media 1 Raise the printhead by rotating the head lift lever clockwise until the printhead disengages 2 Turn the supply roll retainer counterclockwise to release it and slide it to the outer end of the supply roll post Turn it clockwise to lock it in place 3 Place the media roll on the supply roll post and position it firmly against the inside wall of the printer 4 Turn the supply roll retainer counterclockwise and slide it up to the edge of the media roll Turn the supply roll retainer clockwise to secure 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 2 Operating the Printer If you are using a narrow roll of media less than 7 62 centimeters 3 inches insert the media support between
116. ter 3 Maintaining the Printer Cleaning the Printer Covers Use a general purpose cleaner soapy water mild detergent to clean the printer covers Do not use abrasive cleansers or solvents Be sure to clean the transparent panel on the media cover so that the media supply inside the printer is visible when you close the cover Cleaning the Drive Roller and Tear Bar Cleaning the drive roller and tear bar preserves print quality by maintaining close contact between the media and the printhead To clean the drive roller and tear bar 1 Turn the On Off switch to the off position and remove the power cord Remove the media cover Rotate the head lift lever clockwise to release the printhead Remove the media and ribbon if necessary ui d Ww N Clean the drive roller by using a cloth dampened with isopropyl alcohol Move the cloth over the drive roller in a side to side motion as shown Make sure to rotate the roller so that you can clean all areas the entire drive roller surface Z Note Rotating the TTR assist roller toward you enables you to clean 3XXXU 034 6 Clean both sides of the tear bar with a cloth dampened with isopropyl alcohol Remove all traces of dust paper and adhesive 7 Replace the media and ribbon 36 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 3 Maintaining the Printer 8 Engage the printhead by turning the head lift lever counterclockwise until the printhead locks
117. the printer and return the DIP switches to the required setting For help see Configuring the Serial Port for Communications on page 11 43 Chapter 4 Troubleshooting Print Quality Problems If your labels are not printing properly check the following table to locate the symptom and correct the problem Print Quality Problems Symptom Possible Causes Blotches printing on labels Dirty printhead Dirty media path or rollers Poor quality label or ribbon stock Printing is too light or too Incorrect media sensitivity setting dark Incorrect darkness adjust control setting Poor quality label or ribbon stock Dirty printhead Printing not aligned on Printer is misfeeding media label Labels are not stopping at Incorrect label rest point setting the right point for removal Incorrect label stock setting Print quality is poor Incorrect media sensitivity setting Incorrect darkness control setting Print speed exceeds the capability of the media Solution Clean the printhead For help see Cleaning the Printhead on page 34 Clean the media path For help see Cleaning the Media Guides and Media Path on page 37 Use only Intermec label and ribbon stock to ensure superior print quality and product performance Change sensitivity setting to match the type of media you are using For help see Setting the Media Sensitivity Number on page 18 If you set the sensitivit
118. the roll of media and the supply roll retainer before securing it 3600 Z Note The 3600 printer does not require the use of the media support Media roll Supply roll retainer __ Supply roll post Media support Upper media guide Edge hu A guide Head lift lever 3XXXU 027 Medi access door Self strip Rewinder assist roller clasp 5 Unscrew the edge guide and slide it to the outer edge of the lower media guide Screw it in place If you are replacing the empty media roll with a new roll of the same width you do not need to adjust the edge guide 6 Pull down on the lower media guide to allow easy access to the media path 7 Unroll several inches of media insert it between the upper media guide and the lower media guide and out the front of the printer 8 Release the lower media guide and adjust the edge guide to position the media firmly against the inside wall of the printer 9 Pull out 25 4 to 30 48 centimeters 10 to 12 inches of media and remove the exposed labels from the media liner 10 Open the media access door and thread the media liner under the self strip assist roller and over the rewinder hub in a clockwise direction 11 Remove the clasp from the rewinder hub and wind approximately 5 08 centimeters 2 inches of media liner clockwise over the rewinder hub 3400 3440 and 3600 Bar Code Label Printer User s Manual 21 Chapter 2 Operating the Printer 12 Secure the m
119. tion Ordering Products Talk to sales administration 5 place an order or check the status of your order Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click Contact Who Should Read This Document Related Documents The manual provides you with information about the features of the 3400 A B C and D 3440 and 3600 printers and tells you how to install configure operate maintain and troubleshoot them For information about the 3400e printer see the EasyCoder 3400e Bar Code Label Printer User s Manual P N 071881 Before you install and configure the 3400 3440 or 3600 you should be familiar with your network and general networking terms such as IP address The Intermec web site at http www intermec com contains our documents that you can download in PDF format To order printed versions of the Intermec manuals contact your local Intermec representative or distributor 3400 3440 and 3600 Bar Code Label Printer User s Manual Xiii Before You Begin xiv 3400 3440 and 3600 Bar Code Label Printer User s Manual 7 Getting Started This chapter introduces the 3400 A B C and D 3440 and 3600 printer and explains how to get your new printer running for the first time This chapter covers these topics Learning about the printer Preparing the printer for installation Connecting the printer to y
120. to change the printer to thermal transfer mode To load the media 1 Raise the printhead by rotating the head lift lever clockwise until the printhead disengages 2 Turn the supply roll retainer counterclockwise to release it and then slide it to the outer end of the supply roll post 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 2 Operating the Printer If you are replacing the empty media roll with a new roll of the same width you do not need to adjust the edge guide or the supply roll retainer 3 Place the media roll on the supply roll post and position it firmly against the printer If you are using a narrow roll of media less than 7 62 centimeters 3 inches insert the media support between the roll of media and the supply roll retainer before securing it 3600 Z Note The 3600 printer does not require the use of the media support Head lift Upper lever media guide Ngaia Media roll Media backing Supply roll post Supply roll E i retainer I l 1 I l aL Media h support 4 ui Edge guide L aw ef 3XXXU 026 media guide 4 Slide the supply roll retainer up to the edge of the media roll and turn the supply roll retainer clockwise to secure 5 Pull down on the lower media guide to allow easy access to the media path Make sure that the edge guide slides all the way to the outer edge of the lower media
121. to printers soft font A file stored in the printer to provide the ability to print text using fonts that are not resident in the printer Standard protocol A communications protocol capable of controlling communications between two devices connected by a single data communication line symbology A scheme for encoding data as a bar code Code 39 Interleaved 2 of 5 and Code One are examples of different symbologies thermal transfer A method of printing by which heat from the printhead melts ink from the ribbon onto media The ink adheres to the media as it cools top of form The point where printing can start on a label Separated from the edge of the label by the margin 3400 3440 and 3600 Bar Code Label Printer User s Manual 113 Glossary UPC Universal Product Code A numeric 12 digit bar code symbology used extensively in retail particularly the grocery industry User Defined Characters UDC See graphic User Defined Fonts UDF See soft font variable data field Bar code and text fields that change from one label to the next XON XOFF protocol A protocol that stops the host from sending data when the printer buffer fills up and starts it again when the buffer empties 114 3400 3440 and 3600 Bar Code Label Printer User s Manual pe 3400 3440 and 3600 Bar Code Label Printer User s Manual 115 Index Numbers 2D symbologies Code 16K 82 Code 49 82 Data Matrix 82 Maxicode 82 PDF417 82
122. transmission Input When you use a modem connect to modem CTS pin The modem must set CTS true before the printer transmits data If not connected CTS sets itself true To enable communications connect to signal ground of connected device Completes circuit for all RS 232 signals Output When not using software flow control XON XOFF connect to input of connected device for example CTS Indicates printer mechanical status and status of printer input buffer Input Serial differential data to the printer Output Serial differential data from the printer Input Serial differential data to the printer Output Serial differential data from the printer Output When you use a modem connect to modem DTR pin When using Intermec Standard Protocol this pin indicates that the printer is switched on When using XON XOFF or hardware flow control this pin indicates the printer mechanical status and the status of the printer input buffer 3400 3440 and 3600 Bar Code Label Printer User s Manual 99 Appendix C Communications Reference Shield 25 Pin Socket D Sub Metal Backshell 25 Pin Plug D Sub Metal Backshell Chassis Ground Chassis Ground Transmitted Data Received Data Received Data Transmitted Data Request to Send Clear to Send Data Set Ready Ground Carrier Detect Data Terminal Ready Ground Data Terminal Ready Data Set Ready Carrier Detect Clear to Send PC 3XXXU010 eps Printer RS
123. ts 17 3400 3440 and 3600 Bar Code Label Printer User s Manual media sensitivity number description of 25 setting for Intermec media and ribbon 26 settings table direct thermal media 27 thermal transfer media 28 memory expansion option 78 3400 printer 78 3440 printer 78 3600 printer 78 increasing amount available 52 increasing amount available in printer 59 resetting 59 returning printer to default settings 59 specifications 3440 printer 74 3600 printer 76 usage 51 limitations 52 problems 52 mnemonic code definition 111 Multi Drop protocol definition 111 described 96 N O network connecting to the printer 10 installation 10 OCR font definition 111 offline definition 111 On Off switch 4 online definition 111 opening the printer 5 operation problems troubleshooting 42 options communication interface 79 finishers 79 memory expansion 78 printer 78 over temperature condition 17 P pages copying to another printer See selective transfer parallel definition 111 interface pin descriptions 80 port using to connect the printer to a PC 10 parameters definition 111 PDF417 82 picket definition 111 pin descriptions parallel interface 80 pitch definition 111 test label printing 58 plastic core locking brackets changing 22 plugging in the printer 4 Index point size definition 112 Polling Mode D protocol definition 112 described 96 POSTNET 81 power loss t
124. ts in multiples of 5 mil 0 005 inch drag and 5 mil 0 005 inch picket bar codes 3440 Advanced 2 5 mil The printer uses the 3440 command set and prints in default on 3440 multiples of 2 5 mil 0 0025 inch drag and 2 5 mil 0 0025 inch picket bar codes 7 To enable 10 mil emulation turn on DIP switch and turn off DIP switch 5 To enable 15 mil emulation turn on DIP switches 4 and 5 To enable 5 mil Advanced mode turn off DIP switches 4 and 5 3440 To enable 2 5 mil Advanced mode turn off DIP switch 4 and turn on DIP switch 5 8 Press the Feed Pause button The printer prints out the software configuration label Verify that the label states the correct mode 9 Turn the printer off and then on 10 Download the 86XX formats fonts and graphics from the host to the printer Using Forms Adjust If your label prints too close to one edge you can reposition it by using the X Forms Adjust and Y Forms Adjust features The X forms adjust controls the position of the printing area along the length of the label The Y forms adjust controls the position of the printing area along the width of the label The following figure shows the default X and Y origins You can control the default X origin top of form with the PrintSet software or with the Test and Service DIP switches You can control the default Y origin with the DIP switches only 3400 3440 and 3600 Bar Code Label Printer User s Manual 65 Chapter 6 Usi
125. urpose of encoding information about a parcel This symbology only encodes very specific data that is divided into the following fields a 5 digit zip code a 4 digit zip code extension a 3 digit country code a 3 digit class of service and a string of uppercase letters numbers or limited punctuation marks QR Quick Response Code is a matrix 2D symbology that encodes data into patterns consisting of black and white dots or modules A three position detection pattern enables omni directional reading and ultra high speed reading QR Code can handle a wide range of data including numerical alphabetical Kanji Hiragana Katakana graphics and control codes A built in error correction function enables the QR Code to repair errors in the code 3400 3440 and 3600 Bar Code Label Printer User s Manual B Character Sets This chapter contains tables for the character sets that the 3400 3440 and 3600 printers support To select a character set use PrintSet your third party software application or the IPL command set This chapter contains these character sets nternational character sets Extended character sets 3400 3440 and 3600 Bar Code Label Printer User s Manual 83 Appendix B Character Sets International Character Sets The following tables show which hex codes to download for international characters not available in the U S character set To use the tables find the hex code for the U S character that
126. used with a modem P N 0432375 If you find that you are losing data you may need to isolate the chassis ground from one of the two devices by connecting it to the shield Note The metal backshell is connected directly to the shield to achieve electrostatic discharge ESD immunity Shield Input RxXDB 13 Input RxXDA 16 Output TxDA 14 Output TxDB 19 Printer E 3XXXU013 eps Host RS 422 serial interface This illustration shows the pin assignments for the RS 422 serial interface The host in this case includes Intermec products that support RS 422 Non Intermec controllers may have different pin assignments Z Note Connect pin 1 to shield at one end only 3400 3440 and 3600 Bar Code Label Printer User s Manual 101 Appendix C Communications Reference Printer Serial Port The rear panel of the printer contains the serial port connector It is a 25 pin D style subminiature receptacle The port is wired as a data terminal equipment DTE device y O 6 A2 n EU PS 8 o t DTR 4 h Ls 20 3 d amp i y i8 dae CTS s le RTS 15 3 HON TD See G GND 3XXXU 063 Serial port pin assignments This illustration shows the serial port pin assignments 102 3400 3440 and 3600 Bar Code Label Printer User s Manual D Full ASCII Table This chapter contains these tables Full ASCII table Full ASCII control characters table 3400 3440 and 3600 Bar Code L
127. w to set the media sensitivity number start with the highest setting which provides the lowest energy 800 for thermal transfer and 700 for direct thermal and work your way down until you achieve the best print quality Direct Thermal Media Sensitivity Settings Approximate Sensitivity Numbers 700 Series High Sensitivity 400 Series Medium Sensitivity 100 Series Low Sensitivity 800 Series High Sensitivity Paper 600 Series Medium Sensitivity Paper Sensitivity Setting 720 480 470 460 450 440 420 180 170 160 140 130 864 854 834 687 677 633 627 623 3400 3440 and 3600 Bar Code Label Printer User s Manual Direct Thermal Media Duratherm Lightning Plus 2 Duratherm Lightning IR Tag Duratherm Lightning 1 European IR Duratherm Lightning IR Labels 1 European Thermal Duratherm Lightning Labels 1 Duratherm II 1 European Tag Duratherm II Tag European Top Duratherm II 2 European Uncoated Standard 1 Duratran TTR Paper Labels Standard 1 Duratran TTR Paper Tags Standard 1 Duratran TTR Polyester 1 Premium 7 Duratran Syntran Premium 7 European Polyethelene Premium Duratran Kimdura Premium 7 Duratran Kimdura Premium Maximum Recommended Print Speed 8 0 UU QU DH YW 27 Chapter 2 Operating the Printer Thermal Transfer Media and Ribbon Sensitivity Settings Approximate Maximum Sensitivity Sensitivity
128. ware 26 troubleshooting 43 configuration commands changing from Test and Service mode 61 Emulation mode 64 label rest point 63 X forms adjust 66 Y forms adjust 67 DIP switch settings 61 configuring the serial port 12 connecting printer to a mainframe 11 printer to a network 10 printer to a PC using the parallel port 10 using the serial port 9 printer to an AS400 10 printer to system using the parallel port 8 using the serial port 8 copying formats pages fonts or graphics See selective transfer core locking brackets changing 22 Index cover cleaning 36 removing 5 cutter option 3400 79 D darkness adjust control setting 49 using for optimal print quality 49 data file definition 108 Data Line Print 58 entering 58 using to test the operation of the printer 58 using to troubleshoot printer 58 Data Line Print mode definition 108 data loss checking for communication problems 46 preventing 46 Data Matrix 82 density definition 109 dimensions 3400 printer 71 3440 printer 74 3600 printer 76 DIP switch settings changing 12 configuration commands 61 dot increments moving 61 Emulation mode setting 64 label rest point adjusting 63 table serial port 13 test and service 57 direct thermal definition 109 dot increments setting the number of 62 downloading definition 28 drive roller cleaning 36 E F EAN definition 109 described 81 EasyLAN 10i2 adapter accessory
129. x 82 EAN 81 Interleaved 2 of 5 81 Maxicode 82 PDF417 82 POSTNET 81 QR Code 82 UPC 81 symbology definition 113 3400 3440 and 3600 Bar Code Label Printer User s Manual T tear bar cleaning 36 Test and Service mode 86XX Emulation mode 64 changing configuration commands from 61 Data Line Print 58 DIP switch settings 57 entering 56 exiting 56 label rest point adjusting in 63 memory reset 59 printing test labels 58 selective transfer 58 using forms adjust 65 X forms adjust 66 Y forms adjust 67 test label example of hardware configuration 7 printing 29 58 thermal transfer definition 113 ribbon loading 23 third party software 29 throughput increasing 53 top of form definition 113 transfer selective 58 troubleshooting 41 checklist 42 communication problems 45 print quality problems 44 45 printer operation problems 42 twinax interface option 79 U V X Y UDC definition See graphic definition UDE definition See soft font definition UPC definition 114 described 81 uploading definition 28 user defined protocol 97 variable data field definition 114 X forms adjust default origin 66 setting dot increments 61 setting with DIP switches 66 See also top of form set command XON XOFF definition 114 no status protocol 96 protocol 95 Y forms adjust default origin 66 setting dot increments 61 setting with DIP switches 67 yellow LED troubleshooting
130. y Ribbon Roll 152 m 6 000 linear in Widths 80 mm 3 15 in 107 mm 4 21 in 128 mm 5 04 in 168 mm 6 60 in Diameter 57 mm 2 25 in maximum Printing Speed Maximum 127 mm 5 in per second Minimum 50 8 mm 2 in per second You can change the print speed in 1 ips increments only 2 3 4 or 5 3400 3440 and 3600 Bar Code Label Printer User s Manual Appendix A Specifications Fonts and Graphics There are nine resident bitmap scaleable fonts including OCR A and B You can use font ID 3 through 6 and 8 through 19 to download user defined fonts Maximum UDF or UDC 76 2 mm 4 in square Media E o A ic D i A E F C N E ad all E Hi HES A i pal B m 3XXXUO55 eps Minimum and Maximum Media Dimensions Letter A B C D m O Description Label width Backing width or tag width Gap between labels Label length self strip media Label length butt cut media Media thickness including backing Reflective sensor mark length Notch length Notch height depth Roll diameter 3400 3440 and 3600 Bar Code Label Printer User s Manual Minimum 76 2 mm 3 0 in 78 7 mm 3 1 25 4 mm 1 0 in 25 4 mm 1 0 in 12 7 mm 0 5 in 0 076 mm 0 003 in 25 4 mm 1 0 in 25 4 mm 1 0 in 6 4 mm 0 25 in N A Maximum 167 6 mm 6 6 in 170 2 mm 6 7 in 25 4 mm 1 0 in 610 mm 24 in 610 mm 24 in
131. y Pause LED goes out If the yellow Empty Pause LED does not go out press Feed Pause a second time and then reload the media and try again if the Empty Pause LED still does not go out Z Note For your convenience refer to the label with directions for loading media This label is located on the inside of the media cover Printing the Hardware Configuration Test Label You can print the hardware configuration test label to test the printer and make sure it is operating correctly The hardware configuration test label lists the printer s configuration Use this label for reference when installing your printer and for verification of proper printer operation To print the hardware configuration test label 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause button while you turn the On Off switch to the on position The Alert and Empty Pause LEDs blink during the printer self test 3 Release the Feed Pause button when the media starts moving The printer feeds out one or two blank labels and then prints the hardware configuration test label Z Note This is only an example of a hardware configuration label Your label may not be exactly the same 3400 3440 and 3600 Bar Code Label Printer User s Manual 7 Chapter 1 Getting Started 3440 Hardware Configuration Memory Installed Storage RAM 256 kilobytes Image RAM 583 kilobytes Flash RAM none Mileage Inches Processed 0 Inches Burn
132. y setting correctly try changing the dark adjust Adjust the knob to achieve the best print quality For help see Adjusting the Print Darkness on page 49 Use only Intermec label and ribbon stock to ensure superior print quality and product performance Clean the printhead For help see Cleaning the Printhead on page 34 Make sure you have correctly installed the media For help see Loading Media Into the Printer on page 18 Adjust the label rest point For help see your PrintSet online help or the ZPL Programming Reference Manual P N 066396 Set the printer to thermal transfer or direct thermal label stock For help see Loading Media Into the Printer on page 18 Change sensitivity setting to match the type of media you are using If you set the sensitivity setting incorrectly try changing the print darkness For help see your PrintSet online help or the ZPL Programming Reference Manual P N 066396 Adjust the darkness adjust control For help see Adjusting the Print Darkness on page 49 Lower your print speed or use Intermec media recommended for your print speed 44 3400 3440 and 3600 Bar Code Label Printer User s Manual Print Quality Problems continued Symptom Possible Causes Print quality is poor Printhead platen roller or label path are continued dirty Uneven print contrast density Poor quality label or ribbon stock Ribbon wrinkling Ribbon instal
133. you need to plug in the printer open the printer and load media print a configuration test label Plugging In the Printer The back of your printer contains the AC power receptacle the serial communications port the On Off switch and two banks of DIP switches To plug in the printer 1 Turn the On Off switch to the off position 2 Make sure you set the DIP switches to their factory default settings Top Bank Set switch 1 on I Set switches 2 through 8 off O Bottom Bank Set switches 1 through 8 off O For a description of the DIP switch settings see Configuring the Serial Port for Communications on page 11 x 98 1 9 S v t lei etie ere fed etre E JAIAIZIAZ 4 4 Aaaa 8 219 S t t 3XXXU 004 4 3400 3440 and 3600 Bar Code Label Printer User s Manual Chapter 1 Getting Started 3 Plug the AC power cord into the receptacle at the rear of the printer Plug the other end of the power cord into a grounded wall outlet or surge protector 4 Turn the On Off switch to the on position When you power on the printer the Power On LED lights the Empty Pause LED flashes and the platen roller advances The yellow Empty Pause LED then stays on steady because you have not loaded media yet Opening the Printer You need to open the

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