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HP OfficeJet J4580 All-In

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1. Work with ink cartridges This section contains the following topics Supported ink cartridges Handle the ink cartridges Replace the ink cartridges Align the ink cartridges Clean the ink cartridges Clean the ink cartridge contacts Clean the area around the ink nozzles Store printing supplies Supported ink cartridges The availability of ink cartridges varies by country region The ink cartridges might come in different sizes 98 You can find the ink cartridge number in the following places On the label of the ink cartridge you are replacing Windows From the Toolbox if you have bidirectional communication click the Estimated Ink Levels tab scroll to display the Cartridge Details button and then click Cartridge Details Mac OS From the HP Printer Utility click Supply Info from the Information and Support panel and then click Retail Supplies Information Maintain and troubleshoot Handle the ink cartridges Before you replace or clean an ink cartridge you should know the part names and how to handle the ink cartridges Copper colored contacts N Plastic tape with pink pull tab must be removed before installing wo Ink nozzles under tape Hold the ink cartridges by their black plastic sides with the label on top Do not touch the copper colored contacts or the ink nozzles NOTE Handle the ink cartridges carefully Dropping or jarri
2. ent 167 Material safety data sheets ssssssssssssssssssseeseeeee eerte nennen nnne 167 Recycling progratm 2 1 eiii don deco anc ee ne dade oce oe rash HE EP Dd qus eevee 167 HP inkjet supplies recycling program seeeeenn mmm 167 Disposal of waste equipment by users in private households in the European Union 168 Energy Star NOGE oela i ite erp deret ote le He einen anne e 169 1 Get started This guide provides details about how to use the device and to resolve problems Find other resources for the product Understand the device parts Find other resources for the product You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources Resource Setup poster Readme file and release notes Toolbox Microsoft Windows Description Provides illustrated setup information Provide late breaking information and troubleshooting tips Provides access to maintenance services For more information see Toolbox Windows Location A printed version of the document is provided with the device Included on the Starter CD The Toolbox is typically installed with the device software as an available installation option HP Printer Utility Mac OS Contains tools to configure print settings calibrate the device clean the ink cartridges print the configurat
3. 112 Maintain and troubleshoot 4 Lift the automatic document feeder mechanism 5 Clean the plastic strip with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner A CAUTION Do not use abrasives acetone benzene or carbon tetrachloride on the plastic strip since they can damage it Do not place or spray liquid directly on the plastic strip The liquid might seep under the glass and damage the device Insert the plastic strip hooking the holes in the plastic strip over the tabs Gently lower the automatic document feeder mechanism to avoid dislodging the plastic strip and then close the cover of the automatic document feeder 7T Plug in the power cord and then turn on the device f NOTE If you still see dust or lines on scans after cleaning the plastic strip you may need to order a new plastic strip For more information see Support and warranty General troubleshooting tips and resources Try these when you begin troubleshooting a printing problem For a paper jam see Clear paper jams For paper feed problems such as the paper skew and paper pick see Solve paper feed problems Power light is on and not blinking When the device is turned on for the first time it takes approximately 12 minutes to initialize it after the ink cartridges are installed Power cord and other cables are working and are firmly connected to the device Make sure the device is connected firmly to
4. 124 Maintain and troubleshoot Unwanted lines The scanner glass lid backing or frame might need cleaning See Clean the device for more information Black dots or streaks Ink glue correction fluid or an unwanted substance might be on the scanner glass or lid backing Try cleaning the device See Clean the device for more information Copy is slanted or skewed Make sure that the ADF input tray is not too full o Make sure that the ADF width adjusters are snug against the sides of the media Unclear text Try adjusting the contrast and copy quality settings The default enhancement setting might not be suitable for the job Check the setting and change it to enhance text or photographs if needed For more information see Change the copy settings incompletely filled text or graphics Try adjusting the contrast and copy quality settings Large black typefaces look splotchy not smooth The default enhancement setting might not be suitable for the job Check the setting and change it to enhance text or photographs if needed For more information see Change the copy settings Horizontal grainy or white bands in light gray to medium gray areas The default enhancement setting might not be suitable for the job Check the setting and change it to enhance text or photographs if needed For more information see Change the copy settings The device prints half a page then ejects the paper
5. Copy B amp W To select a black and white copy job Copy Color To select a color copy job NOTE If you have a color original selecting the Copy B amp W function produces a black and white copy of the color original while selecting the Copy Color function produces a full color copy of the color original Press OK Press Start Change the copy settings You can customize the copy settings to handle nearly any task When you change copy settings the changes are for the current copy job only You must set the changes as defaults for the settings to apply to all future copy jobs To save the current settings as defaults for future jobs 1 Press left arrow jor right arrow i to navigate between different copy options make any changes to the copy function settings and then press OK to accept the changes 2 Press right arrow i until Set As Default appears and then press OK 3 Press right arrow i to select Yes and then press OK Set the number of copies You can set the number of copies that you want to print by using the No of Copies option on the device control panel To set the number of copies from the device control panel 1 Make sure you have paper loaded in the main tray 2 Place your original face down on the scanner glass 3 Press the left arrow jor right arrow i to select Copy B amp W or Copy Color and then press OK 4 Press right arrow f or use the keypad to enter the number of copies and
6. NOTE You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls You must receive faxes manually this means you must be available to respond in person to incoming fax calls If you want to receive faxes automatically instead contact your telephone company to subscribe to a distinctive ring service or to obtain a separate phone line for faxing Since your computer dial up modem shares the phone line with the device you cannot use both your modem and the device simultaneously For example you cannot use the device for faxing if you are using your computer dial up modem to send an e mail or access the Internet There are two different ways to set up the device with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports If your computer has only one phone port you will need to purchase a parallel splitter also called a coupler as shown below A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a two line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Figure 7 12 Example of a parallel splitter If your computer has two phone ports set up the device as described below Figure 7 13 Back view of the device 1 Telephone wall jack 2 Use the phone cord su
7. 2 Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2 EXT on the back of the device 3 Unplug your answering machine from the telephone wall jack and connect it to the port labeled 2 EXT on the back of the device Ef NOTE If you do not connect your answering machine directly to the device fax tones from a sending fax machine might be recorded on your answering machine and you might not be able to receive faxes with the device 86 Configure and manage o 10 Using the phone cord supplied in the box with the HP device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the HP device 4 NOTE Ifyou do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office Optional If your answering machine does not have a built in phone for convenience you might want to connect a phone to the back of your answering machine at the OUT port NOTE If your answering machine does not let you connect an external phone you can purchase and use a parallel splitter also known as a coupler to connect both the answering machine and telephone to the d
8. To install the software 1 2 Connect the device to your computer with a USB cable Insert the Starter CD into the CD drive Double click the CD icon on the desktop and then double click the setup icon Also you can locate the Installer folder on the Starter CD Click Install Software and follow the onscreen instructions If necessary share the device with other Macintosh computer users For more information see Share the device on a locally shared network Share the device on a locally shared network When you connect the device directly you can share it with other computers using a simple form of networking known as locally shared networking Use this configuration only in small groups or when usage is low The connected computer is slowed down when many users print to the device Basic requirements for sharing in the Mac OS environment include the following items The Macintosh computers must be communicating on the network using TCP IP and they must have IP addresses AppleTalk is not supported The device that is being shared must be connected to a built in USB port on the host Macintosh computer Both the host Macintosh computer and the client Macintosh computers that are using the shared device must have printer sharing enabled and the driver or PPD for the device that is installed 94 Configure and manage For more information about USB device sharing see the support information on the Apple Web site www a
9. 4 NOTE Phones in other parts of the home office sharing the same phone number with DSL service will need to be connected to additional DSL filters otherwise you will experience noise when making voice calls Using the phone cord supplied in the box with the devices connect one end to the DSL filter then connect the other end to the port labeled 1 LINE on the back of the device 4 NOTE If you do not use the supplied cord to connect from the DSL filter to the device you might not be able to fax successfully This special phone cord is different from phone cords you might already have in your home or office If you have a parallel type phone system remove the white plug from the port labeled 2 EXT on the back of the device and then connect a phone to this port Connect the DSL filter to the parallel splitter Connect the DSL modem to the parallel splitter Connect the parallel splitter to the wall jack Run a fax test When the phone rings the device automatically answers after the number of rings you set in the Rings to Answer setting The device begins emitting fax reception tones to the sending fax machine and receives the fax Set up faxing for the device 83 Chapter 7 Case I Shared voice fax line with answering machine If you receive both voice calls and fax calls at the same phone number and you also have an answering machine that answers voice calls at this phone number set up the device as described in this se
10. Notice to users in Japan about the power cord Rmt AMEN SRI KeEHEWFEUW We nikBSRI Ki HORM CE fe RB U A RoHS notices China only Toxic and hazardous substance table LE Z ECL Ed RERE OSES ms Re al ESD R ARAR MRA Tema 3 Z rj AO ZARE Sane KARAT 0 0 0 0 0 0 EE 0 0 0 0 o 0 ED Fil Ri X 0 0 0 0 o FAS X 0 0 0 0 0 RTE X 0 0 0 0 0 HET MLSS 0 0 0 0 0 0 SR Fst X Q 0 0 0 0 ARM X X 0 0 0 0 GERS x 0 0 0 0 0 Yr X 0 o 0 0 o EEEE RB Q 0 0 0 Q Q RER X 0 0 0 0 0 0 JEUESBEBS PIER ES M E GRN RMAS EMR SEK TSJ T11363 2006 HR X BBE ES ME EL 8 US RRRSEMBUXRUBESBEUR SESTSJT11363 2006 SERI PRRABRHSSMADAT A mis TFE Sat AEREA FE ESB EA m Noise emission statement for Germany 162 Ger uschemission LpA 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T 19 Regulatory information Notice to users of the U S telephone network FCC requirements Notice to users of the U S telephone network FCC requirements This equipment complies with FCC rules Part 68 On this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalent Number REN for this equipment If requested provide this information to your telephone company An FCC compliant telephone cord and modular plug is provided with this equipment This equipment
11. 138 scan 126 scan quality 128 self test report 66 send faxes 135 137 140 skewed copies 125 skewed pages 122 slow print 115 tips 113 TWAIN scan from 38 unable to activate source 128 U uninstall software Mac OS 97 Windows 95 176 USB connection features available 11 port locating 8 9 setup Mac OS 94 specifications 156 V vertical stripes on copies troubleshoot 124 view speed dial entries 27 voice mail set up with fax parallel phone systems 76 set up with fax and computer modem parallel phone Systems 89 voltage specifications 159 W wall jack test fax 131 warning messages 13 warranty 149 152 Web sites accessibility information 3 Apple 95 customer support 150 environmental programs 167 order supplies and accessories 147 supply yield data sheet 156 white bands or stripes troubleshoot copies 124 125 scans 128 WIA Windows Image Application scan from 38 Windows borderless printing 25 HP Photosmart Software 14 HP Solution Center 14 install software 92 print on special or custom sized media 23 print settings 28 sharing device 93 system requirements 157 uninstall software 95 Windows Image Application WIA scan from 38 2008 Hewlett Packard Development Company L P www hp com support
12. B Support and warranty Hewlett Packard limited warranty statement 149 Obtain electronic support 2 1 2 e leeren eir nates eden 150 Obtain HP telephone support ini eine e eee Aine ees 150 Jemen pe mr 150 Support PrOCRSS ct 151 HP support by phone iii 151 Phone support period issues 151 Telephone support numbers ss 151 Placing a call hit E en ida aint ate ead aes 151 After the phone support period saisir dariit iiad mmn 151 Additional warranty options ss 152 HP Quick Exchange Service Japan ss 152 Call HP Korea customer support us 152 Prepare the device for shipment recreo e tete La Ra ose dote h 153 Remove the ink cartridges before shipment sssssen 153 Pack the device rao we ee ree eee IU erede det ee e ne eode do 154 Device specifications Physical specifications 1 2 recte rete tret ine Sine Eee repe edad RE 156 Product features and capacities ssssssssssssssssseeeeeeenen eren 156 Processor and memory specifications sssssseeeeneeenen eene enne 156 Xi iui rel iz i em 157 Print specifications orcinec reed tree eee Men de ue denen Ex gea gue ee de Teit 158 Copy specifICatioOns 5 2 2 DESI Lene tenir ee e rude te CE deut Rei queat ei 158 Fax specificatlons x e an sin receta tex ne Fe LERRA DE Re e Rd bla She cade ban uganda Lewes 158 SCAN specifiCatiOns 15 ecco Ec dr en reete tee REEL eere done e
13. EN 55022 2006 Class B EN 55024 1998 A1 2001 A2 2003 EMC EN 61000 3 2 2000 A2 2005 EN 61000 3 3 1995 A1 2001 FCC CFR 47 Part 15 Class B ICES 003 Issue 4 Class B TBR 21 1998 FCC Rules and Regulations 47CFR Part 68 TIA 968 A 1 A 2 A 3 A 4 Telecommunications Telephone Terminal Equipment CS 03 Part Issue 9 Feb 2005 Supplementary Information 1 This product is assigned a Regulatory Model Number which stays with the regulatory aspects of the design The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports this number should not be confused with the marketing name or the product numbers This product complies with the requirements of the Low Voltage Directive 2006 95 EC the EMC Directive 2004 108 EC amp the R amp TTE Directive 1999 5 EC and carries the CE marking accordingly In addition it complies with the WEEE Directive 2002 96 EC and RoHS Directive 2002 95 EC This product complies with TBR21 1998 except clause 4 7 1 DC characteristics which complies with ES 203 021 3 clause 4 7 1 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The product was tested in a typical configuration San Diego CA USA July 2007 Local con
14. If you are printing photos select Best from the Quality drop down list Alternatively select Maximum dpi which provides up to 4800 x 1200 optimized dpi Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi This setting might temporarily use a large amount of hard disk space 400 MB or more and will print more slowly Print borderless 25 Chapter 2 10 Select the media source If you are printing on thick or photo media select the manual feed option 11 Change any other print settings and then click Print 12 If you printed on photo media with a tear off tab remove the tab to make the document completely borderless Set up speed dial entries You can set up frequently used fax numbers as speed dial entries This lets you dial those numbers quickly by using the device control panel e Set up fax numbers as speed dial entries or groups Print and view a list of speed dial entries Set up fax numbers as speed dial entries or groups You can store fax numbers or groups of fax numbers as speed dial entries For information about printing a list of the speed dial entries that are set up see Print and view a list of speed dial entries e Setup speed dial entries Setup a speed dial group Set up speed dial entries HP Solution Center Windows Open the HP Solution Center and follow the instructions in the onscreen Help HP Device Manager Mac OS Launch HP Device Manager click Info
15. Odpov d te za to e vyslou il za zen bude pled no k likvidaci do stanoven ch sb m ch mist ur en ch k recyklaci vyslou ilych elekiri k ch a elektronick ch za zen likvidace vysloutil ho za zen samostatn m Sb amp rem a recyklaci napom h zachov n phircdnich zloj a majifuje e recy ace pieb hne zpbscbem chr nicim idsk zdrav a ivotni prasifed Dal informace o tom kam late vios zarizeni p edat k recyklaci miele z skat od ad m stn samospr vy od spole nosti prov d j c svoz a likvidaci domovn ho odpadu nebo v obchod kde jste produkt zakoupili Bortskaffelse af affaldsudstyr for brugere i private husholdninger EU Dale symbol p produket eller p dels embalage in kerer at produket ie ma bortskaffes sammen med andet husholdningsaffald I stedet er det dit ansvar at bortskaffe affaldsuds ved af levee det p den beregrede kaoi enade med hero p genbrug of es og elekironisiaffldsudstyr Den separole indsamling eg genbrug af dit alala pd tidspunktet for bortskaffelse er med til at bevare naturlige ressourcer og sikre at genbrug finder sied p en made der beskytter menneskers helbred samt milj et Hvis du vil vide mere om hvor du kan aflevere dit affaldsudstyr til genbrug kan du kontakie kommunen det lokale renovationsv sen eller den forretning hvor du koble produktet Afvoer van afgedankte apparatuur door gebruikers in particuliere huishoudens in de Europese Unie Dit symbool op h
16. Open the Information and Support panel and then click the option for the task that you want to perform Use device management tools Toolbox Windows HP Printer Utility Mac OS Toolbox Windows The Toolbox provides maintenance information about the device 4 NOTE The Toolbox can be installed from the Starter CD by selecting the full installation option if the computer meets the system requirements Open the Toolbox Toolbox tabs 64 Configure and manage Open the Toolbox From the HP Solution Center click the Settings menu point to Print Settings and then click Printer Toolbox Right click the HP Digital Imaging Monitor in the taskbar point to Printer Model Name and then click Display Printer Toolbox Toolbox tabs The Toolbox contains the following tabs Tabs Estimated Ink Level Contents Ink Level Information Shows estimated ink level for each cartridge NOTE Ink level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the ink cartridges until print quality becomes unacceptable Shop Online Provides access to a Web site from which you can order printing supplies for the device online Order by Phone Shows telephone numbers that you can call to order supplies for the device Telephone numbers
17. Original loaded indicator 11 originals edit scans 39 scan 37 output tray locating 8 P packing the device 154 pages per month duty cycle 156 paper jams 144 146 legal to letter copy 34 recommended copy types 32 size set for fax 51 Paper jam indicator 11 paper size copy setting 31 paper feed problems troubleshoot 121 parallel phone systems answering machine setup 84 countries regions with 68 distinctive ringing setup 74 DSL setup 73 ISDN setup 74 modem and answering machine setup 85 modem and voice mail setup 89 modem setup 77 modem shared with voice line setup 80 PBX setup 74 separate line setup 72 setup types 69 shared line setup 75 PBX system set up with fax parallel phone systems 74 PCL 3 support 156 phone cord connected to correct port test failed 132 correct type test failed 132 extend 141 phone customer support 150 phone line answer ring pattern 56 phone support 151 phone support period period for support 151 phone fax from receive 48 send 41 photo media guidelines 18 sizes supported 20 photo paper copy 32 173 photos borderless printing 25 edit scans 39 enhance copies 36 fax 45 Photosmart Software send scans to programs 38 Photosmart Studio send scans to programs 38 poll to receive fax 50 ports specifications 156 power specifications 159 troubleshoot 114 power input locating 9 power on button 10 print cancel 29 fax logs 61 fax reports 60 faxes 50 self test
18. Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela and Vietnam Solve fax problems 137 Chapter 8 Make sure the telephone you use to initiate the fax call is connected directly to the device To send a fax manually the telephone must be connected directly to the port labeled 2 EXT on the device as shown below 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port 3 Telephone If you are sending a fax manually from your phone that is connected directly to the device you must use the keypad on the telephone to send the fax You cannot use the keypad on the device control panel of the device 4 NOTE If using a serial type phone system please connect your phone directly on top of the device cable which has a wall plug attached to it The device cannot receive faxes but can send faxes Solution If you are not using a distinctive ring service check to make sure that the Distinctive Ring feature on the device is set to All Rings For more information see Change the answer ring pattern for distinctive ring If Auto Answer is set to Off you will need to receive faxes manually otherwise the device will not receive the fax For information on receiving faxes manually see Receive a fax manually If you have a voice mail service at the same phone number you use for fax calls
19. Send a fax to multiple recipients e Send a color original or photo fax Change the fax resolution and Lighter Darker settings e Send a fax in Error Correction Mode 40 Fax Send a basic fax You can easily send a single or multiple page black and white fax by using the device control panel NOTE If you need printed confirmation that your faxes were successfully sent enable fax confirmation before sending any faxes xy TIP You can also send a fax manually from a phone or by using monitor dialing These features allow you to control the pace of your dialing They are also useful when you want to use a calling card to charge the call and you have to respond to tone prompts while dialing NOTE The Speed Dial and Redial buttons are only available with the HP Officejet J4660 All in One To send a basic fax from the device control panel 1 Load your originals For additional information see Load originals 2 Press the left arrow or right arrow f to select Fax B amp W or Fax Color and then press OK 3 Enter the fax number by using the keypad or by pressing Speed Dial or Redial to redial the last number dialed HP Officejet J4660 xx TIP To add a pause in the fax number you are entering press Redial or press the button repeatedly until a dash appears on the display 4 NOTE After entering a number you can select a fax number from the speed dial list You can also select a numb
20. Use the phone cord supplied in the box with the device to connect to the 1 LINE port After you have connected the phone cord to the port labeled 1 LINE run the fax test again to make sure it passes and the device is ready for faxing Try to send or receive a test fax Make sure you use the phone cord that came with the device If you do not use the supplied phone cord to connect from the telephone wall jack to the device you might not be able to send or receive faxes After you plug in the phone cord that came with the device run the fax test again If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the device directly to the telephone wall jack The Using Correct Type of Phone Cord with Fax test failed Solution Make sure you used the phone cord supplied in the box with the device to connect to the telephone wall jack One end of the phone cord should be 132 Maintain and troubleshoot connected to the port labeled 1 LINE on the back of the device and the other end to your telephone wall jack as shown below 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port If the phone cord that came with the device is not long enough you can use a coupler to extend the length You can purchase a coupler at an electroni
21. contact your telephone company to subscribe to a distinctive ring service or to obtain a separate phone line for faxing 76 Configure and manage Figure 7 5 Back view of the device rmm pe 7 x a 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port To set up the device with voice mail 1 Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device NOTE If you do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Turn off the Auto Answer setting 3 Run a fax test You must be available to respond in person to incoming fax calls or the device cannot receive faxes You must initiate the manual fax before voicemail picks up the line Case G Fax line shared with computer modem no voice calls received If you have a fax line on which you receive no voice calls and you also have a computer modem connected on this line set up the device as described in this section NOTE If you have a computer dial up modem your computer dial up modem shares the phone line with the device You will not be able to use both your modem and the device s
22. i to select Answer Options and then press OK Press right arrow ls to select Rings to Answer and then press OK Enter the appropriate number of rings by using the keypad or press left arrow si or right arrow fi to change the number of rings 6 Press OK to accept the setting m RON Change the answer ring pattern for distinctive ring 56 Fax Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line When you subscribe to this service each number is assigned a different ring pattern You can set up the device to answer incoming calls that have a specific ring pattern If you connect the device to a line with distinctive ring have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls HP recommends that you request double or triple rings for a fax number When the device detects the specified ring pattern it answers the call and receives the fax If you do not have a distinctive ring service use the default ring pattern which is All Rings Ef NOTE The HP fax cannot receive faxes when the main phone number is off the hook To change the answer ring pattern for distinctive ring via the device control panel 1 Verify that the device is set to answer fax calls automatically 2 Press Setup 3 Press right arrow i to select Basic Settings and then press OK 4 Press right arrow i to select Ring Pattern and the
23. of the device and the status of ink cartridges Toolbox Windows Ink cartridge information Click the Estimated Ink Levels tab to view the ink level information and then scroll to display the Cartridge Details button Click the Cartridge Details button to view information about replacement ink cartridges Configure and manage 63 Chapter 7 continued Use this tool to obtain the following information HP Printer Utility Mac OS Ink cartridge information Open the Information and Support panel and click Supplies Status Ink level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge available to avoid possible printing delays You do not need to replace the ink cartridges until print quality becomes unacceptable Administer the device This section provides information about administering the device and modifying settings Use this tool to do the following Device control panel e Language and country region Press Setup select Basic Settings and then select Set Langugage e Set the date and time Press Setup press Basic Settings and then press Date and Time Toolbox Windows Perform device maintenance tasks Click the Device Services tab HP Printer Utility Mac OS e Change tray settings Click Paper Handling from the Printer Settings panel Perform device maintenance tasks
24. you can purchase and use a parallel splitter also known as a coupler to connect both the answering machine and telephone to the device You can use standard phone cords for these connections 5 Turn on the Auto Answer setting Set your answering machine to answer after a low number of rings 7 Change the Rings to Answer setting on the device to the maximum number of rings supported by your device The maximum number of rings varies by country region 8 Runa fax test 9 When the phone rings your answering machine answers after the number of rings you have set and then plays your recorded greeting The device monitors the call during this time listening for fax tones If incoming fax tones are detected the device emits fax reception tones and receives the fax if there are no fax tones the device stops monitoring the line and your answering machine can record a voice message Case J Shared voice fax line with computer modem and answering machine If you receive both voice calls and fax calls at the same phone number and you also have a computer modem and answering machine connected on this phone line set up the HP device as described in this section B NOTE Since your computer dial up modem shares the phone line with the HP device you cannot use both your modem and the device simultaneously For example you cannot use the HP device for faxing while you are using your computer dial up modem to send an e mail or access
25. Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink For more information see Manage the device and Work with ink cartridges HP cannot guarantee the quality of non HP ink cartridges Error messages appear Reload document and then reload job Press the OK button and then reload the remaining documents up to 20 pages in the ADF For more information see Load originals Paper mismatch Check the settings Verify that the loaded media size and type matches the control panel settings Solve copy problems 125 Chapter 8 Solve scan problems If the following topics do not help see Support and warranty for information about HP support f NOTE If you are starting the scan from a computer see the software Help for troubleshooting information e Scanner did nothing e Scan takes too long e Part of the document did not scan or text is missing Text cannot be edited Error messages appear e Scanned image quality is poor e Scan defects are apparent Scanner did nothing e Check the original Make sure that the original is placed on the scanner glass correctly For more information see Load an original on the scanner glass e Check the device The device might be coming out of PowerSave mode after a period of inactivity which delays processing a short while Wait until the device reaches the READY state e Check the so
26. Content on a page might be cut off if the document size is larger than the media that you are using Make sure the media size selected in the printer driver match the size of media loaded in the tray 116 Maintain and troubleshoot Check the margin settings If the text or graphics are cut off at the edges of the page make sure the margin settings for the document do not exceed the printable area of your device For more information see Set minimum margins Check the page orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver For more information see Change print settings Check the device location and length of USB cable High electromagnetic fields such as those generated by USB cables can sometimes cause slight distortions to printouts Move the device away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields If the above solutions do not work the problem may be caused by the inability of the application to interpret print settings properly See the release notes for known software conflicts refer to the application s documentation or contact the software manufacturer for specific help The device prints half a page then ejects the paper Check the ink cartridges Make sure the correct ink cartridg
27. Duplexer is locked into place Paper is loaded correctly in the tray and is not jammed in the device All latches and covers are closed Software installation suggestions Verify installation preliminaries Make sure to use the Starter CD that contains the correct installation software for your operating system Before installing software make sure that all other programs are closed If the computer does not recognize the path to the CD ROM drive that you type make sure that you are specifying the correct drive letter If the computer cannot recognize the Starter CD in the CD ROM drive inspect the Starter CD for damage You can download the device driver from the HP Web site www hp com support Check or perform the following Make sure the computer meets the system requirements Before installing software on a Windows computer ensure all other programs are closed If the computer does not recognize the path to the CD drive that you typed ensure you are specifying the correct drive letter If the computer cannot recognize the Starter CD in the CD drive inspect the CD for damage You can download the device driver from the HP Web site www hp com support Troubleshoot installation issues 143 Chapter 8 In the Windows device manager make sure that the USB drivers have not been disabled e If you are using a computer running Windows and the computer cannot detect the device run the uninstallation utility util cc
28. HP Premium Photo HP Advanced Photo Photo Hagaki Copy specifications Digital image processing Up to 100 copies from original varies by model Digital zoom from 25 to 400 varies by model Fitto page pre scan Copy speeds vary according to the complexity of the document Fax specifications e Walk up black and white and color fax capability Up to 99 speed dials varies by model Up to 100 page memory varies by model based on ITU T Test Image 1 at standard resolution More complicated pages or higher resolution takes longer and uses more memory Also other product functions such as copying might affect the number of pages that can be stored in memory Manual fax send and receive Automatic busy redial up to five times varies by model Confirmation and activity reports CCITT ITU Group 3 fax with Error Correction Mode 33 6 Kbps transmission 3 seconds per page speed at 33 6 Kbps based on ITU T Test Image 1 at standard resolution More complicated pages or higher resolution take longer and use more memory Ring detect with automatic fax answering machine switching Photo dpi Very Fine dpi Fine dpi Standard dpi Black 196 x 203 8 bit 300 x 300 196 x 203 196 x 98 grayscale Color 300 x 300 200 x 200 200 x 200 200 x 200 Scan specifications mage editor included ntegrated OCR software automatically converts scanned text to editable text Scan
29. I Shared voice fax line with answering machine Make sure the device is set to receive faxes automatically For information on setting up the device to receive faxes automatically see Receive a fax Make sure the Rings to Answer setting is set to a greater number of rings than the answering machine For more information see Set the number of rings before answering Disconnect the answering machine and then try receiving a fax If faxing is successful without the answering machine the answering machine might be causing the problem Reconnect the answering machine and record your outgoing message again Record a message that is approximately 10 seconds in duration Speak slowly and at a low volume when recording your message Leave at least 5 seconds of silence at the end of the voice message There should be no background noise when recording this silent time Try to receive a fax again NOTE Some digital answering machines might not retain the recorded silence at the end of your outgoing message Play back your outgoing message to check Solve fax problems 139 Chapter 8 If the device shares the same phone line with other types of phone equipment such as an answering machine a computer dial up modem or a multi port switch box the fax signal level might be reduced The signal level can also be reduced if you use a splitter or connect extra cables to extend the length of your phone A reduced fax signal can cause prob
30. OK The device displays the status of the test on the display and prints a report 6 Review the report Ifthe test passes and you are still having problems faxing check the fax settings listed in the report to verify the settings are correct A blank or incorrect fax setting can cause problems faxing Ifthe test fails review the report for more information on how to fix any problems found Use reports Print fax 60 Fax You can set up the device to print error reports and confirmation reports automatically for each fax you send and receive You can also manually print system reports as required these reports provide useful system information about the device By default the device is set to print a report only if there is a problem sending or receiving a fax A confirmation message that indicates whether a fax was successfully sent appears briefly on the control panel display after each transaction e Print fax confirmation reports Print fax error reports Print and view the fax log confirmation reports If you require printed confirmation that your faxes were successfully sent follow these instructions to enable fax confirmation before sending any faxes Select either On Fax Send or Send amp Receive The default fax confirmation setting is Off This means that a confirmation report is not printed for each fax sent or received A confirmation message indicating whether a fax was successfully sent appears
31. PRODUCTS TO SUCH CUSTOMERS HP Limited Warranty S89 ON o o Dear Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard Ireland Ltd 30 Herbert Street IRL Dublin 2 United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN Hewlett Packard limited warranty statement 149 Appendix B Obtain electronic support To find support and warranty information go to the HP Web site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support This Web site also offers technical support drivers supplies ordering information and other options such as Access online support pages Send HP an e mail message for answers to your questions Connect with an HP technician by using online chat Check for software updates You can also obtain support from the Toolbox Windows or HP Printer Utility Mac OS which provide easy step by step solutions to common printing problems For more information see Toolbox Windows or HP Printer Utility Mac OS Support options and availability vary by product country region and language Obtain HP telephone support Du
32. See the product software Help for more information about changing the settings Solve fax problems This section contains fax setup troubleshooting information for the device If the device is not set up properly for faxing you might experience problems when sending faxes receiving faxes or both If you are having faxing problems you can print a fax test report to check the status of the device The test will fail if the device is not set up properly for faxing Perform this test after you have completed setting up the device for faxing For more information see Test fax setup Solve fax problems 129 Chapter 8 If the test fails review the report for information on how to fix any problems found For more information see The fax test failed The fax test failed The display always shows Phone Off Hook The device is having problems sending and receiving faxes The device is having problems sending a manual fax The device cannot receive faxes but can send faxes The device cannot send faxes but can receive faxes Fax tones are recorded on my answering machine The phone cord that came with my device is not long enough Color faxes do not print The computer cannot receive faxes Fax to PC The fax test failed If you ran a fax test and the test failed review the report for basic information about the error For more detailed information check the report to see which part of the test fail
33. WIA compliant if it has a command such as Picture From Scanner or Camera in the Insert or File menu If you are unsure whether the program is compliant or you do not know what the command is called see the software program Help or documentation Start the scan from within the WIA compliant program See the software program Help or documentation for information about the commands and steps to use 38 Scan Edit a scanned original You can edit a scanned image using the HP Photosmart Software You can also edit a scanned document by using your Optical Character Recognition OCR software NOTE To edit a scanned image OCR software must be installed on your computer Edit a scanned photo or graphic Edit a scanned document using optical character recognition OCR software Edit a scanned photo or graphic You can edit a scanned photo or graphic using the HP Photosmart Software Use this software to adjust the brightness contrast color saturation and more You can also rotate the image using the HP Photosmart Software For more information see the onscreen HP Photosmart Software Help Edit a scanned document using optical character recognition OCR software You can use OCR software to import scanned text into your preferred word processing program for editing This allows you to edit letters newspaper clippings and many other documents You can specify the word processing program that you want to use for editin
34. You might damage the device if the ink cartridges are not docked safely when you try to remove them 2 Open the front access door The print carriage moves to the far right side of the device 3 Wait until the print carriage is idle and silent and then lightly press down on an ink cartridge to release it If you are replacing the tri color ink cartridge remove the ink cartridge from the slot on the left 100 Maintain and troubleshoot If you are replacing the black photo or gray photo ink cartridge remove the ink cartridge from the slot on the right Pull the ink cartridge toward you out of its slot If you are removing the black ink cartridge in order to install the photo or gray photo ink cartridge store the black ink cartridge in the ink cartridge protector or an airtight plastic container Remove the new ink cartridge from its packaging and being careful to touch only the black plastic gently remove the plastic tape by using the pink pull tab 1 Copper colored contacts 2 Plastic tape with pink pull tab must be removed before installing 3 Ink nozzles under tape Z CAUTION Do not touch the copper colored contacts or ink nozzles Also do not re tape the ink cartridges Doing so can result in clogs ink failure and bad electrical connections Work with ink cartridges 101 Chapter 8 7 10 Hold the ink cartridge with the HP logo on top and insert the new ink cartri
35. a computer DSL ADSL modem 1 Obtain a DSL filter from your DSL provider 2 Using the phone cord provided in the box with the device connect one end to the DSL filter and then connect the other end to the port labeled 1 LINE on the back of the device Ef NOTE If you do not use the supplied cord to connect from the DSL filter to the back of the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office Set up faxing for the device 79 Chapter 7 Connect the DSL filter to the parallel splitter Connect the DSL modem to the parallel splitter Connect the parallel splitter to the wall jack Run a fax test o Ro When the phone rings the device automatically answers after the number of rings you set in the Rings to Answer setting The device begins emitting fax reception tones to the sending fax machine and receives the fax Case H Shared voice fax line with computer modem If you receive both voice calls and fax calls at the same phone number and you also have a computer modem connected on this phone line set up the device as described in this section NOTE Since your computer modem shares the phone line with the device you cannot use both your modem and the device simultaneously For example you cannot use the device for faxing while you are using your computer modem to send an e mail or access the Internet e Sha
36. a functioning alternating current AC power outlet and is turned on For voltage requirements see Electrical specifications Media is loaded correctly in the input tray and is not jammed in the device All packing tapes and materials are removed General troubleshooting tips and resources 113 Chapter 8 The device is set as the current or default printer For Windows set it as the default in the Printers folder For the Mac OS set it as the default in the Printers amp Faxes section of the System Preferences See your computer s documentation for more information Pause Printing is not selected if you are using a computer running Windows You are not running too many programs when you are performing a task Close programs that you are not using or restart the computer before attempting the task again Troubleshooting topics Solve printing problems Poor print quality and unexpected printouts Solve paper feed problems Solve copy problems Solve scan problems Solve fax problems Troubleshoot installation issues Solve printing problems This section contains the following topics The device shuts down unexpectedly Error message appears on control panel display The device is not responding nothing prints Device takes a long time to print Blank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong The device prints half a page then ej
37. also want to delete the faxes in memory for security or privacy purposes Depending on the sizes of the faxes in memory you can reprint up to eight of the most recently printed faxes if they are still in memory For example you might need to reprint your faxes if you lost the copy of your last printout To reprint faxes in memory from the device control panel 1 Make sure you have paper loaded in the main tray 2 Press Setup 3 Press right arrow i until Print Report appears and then press OK 4 Press right arrow until Reprint Faxes appears and then press OK The faxes are printed in the reverse order from which they were received with the most recently received fax printed first and so on Press Start 6 If you want to stop reprinting the faxes in memory press Cancel e To delete all the faxes in memory from the device control panel A Turn off the device by pressing the Power button All faxes stored in memory are deleted from memory when you turn off the power Poll to receive a fax Polling allows the HP All in One to ask another fax machine to send a fax that it has in its queue When you use the Poll to Receive feature the HP All in One calls the designated fax machine and requests the fax from it The designated fax machine must be set for polling and have a fax ready to send 225 E NOTE The HP All in One does not support polling pass codes Polling pass codes are a security feature that require the re
38. are not available for all countries regions Cartridge Details Shows order numbers and expiration dates of the installed ink cartridges Information Printer Information Shows the device hardware Information tab options include Hardware information Device Services Print a Diagnostic Page Allows you to print a report that gives device information including connection type errors and firmware information Print a Test Page Allows you to print the self test report of the device This page contains information about the device and ink cartridges For more information see Understand the self test report Align the Ink Cartridges Guides you through aligning the ink cartridges For more information see Align the ink cartridges Clean the Ink Cartridges Guides you through cleaning the ink cartridgeys For more information see Clean the ink cartridges Back of Page Smear Cleaning Cleans the ribs of the device if ink is smearing on the page Paper Feed Cleaning Cleans the paper rollers of the device Use device management tools 65 Chapter 7 HP Printer Utility Mac OS The HP Printer Utility contains tools to configure print settings calibrate the device order supplies online and find Web site support information Open the HP Printer Utility HP Printer Utility panels Open the HP Printer Utility To open the HP Printer Utility from the Desktop 1 From the Finder select Com
39. bu m jsaimniec bas atkritumu sav k anas dienestu vai veikalu kur ieg d jaties o ier ci Europos Sqjungos vartotoj ir priva i nam kiy atliekamos rangos i metimas Sis simbolis ant produkto arba jo pakuot s nurodo kad produktas negali b ti i mestas kartu su kitomis namy kio atliekomis J s privalote i mesti savo atliekam jrangq atiduodami ja atliekamos elektronikos ir elektros jrangos perdirbimo punktus Jei atliekama ranga bus atskirai surenkama ir perdirbama bus i saugomi na ral s i tekliai ir u ikrinama kad ranga yra perdirbta mogaus sveikat ir gamt tausojan iu b du D l informacijos apie fai kur galite i mesti atliekam perdirbti skirlq jranga kreipkit s atitinkamq vietos larnybq namy kio Bliek i ve imo kamybq arba paruatore kurioje pirkote produkie Utylizacja zu ytego sprz tu przez u ytkownik w domowych w Unii Europejskiej Symbol ten umieszczony na produkcie lub opakowaniu oznacza 2e tego produktu nie nalezy wyrzuca razem z innymi odpadami domowymi U ytkownik jest odpowiedzialny za destarceanie 2uzyioga peau do wyznaczonego punktu gromadzenia zusylych urzqdaet eleki yeznych elekionicerych Gromadzanle osobno recykling igo Hypu odpadow przyezynie sie do ochrony zosobow naturalnych 1 esf bezpieceny dia zdro vin dtrodewiska nalviuinego Dalsze informacje na temet sposobu ue zusyiych ureqdemh mozna tat u odpowiednich wiade lokalnych w prasdsieblortiwie zajmujqcym sig
40. ink cartridges are installed and the ink cartridges are not low on ink For more information see Manage the device and Work with ink cartridges HP cannot guarantee the quality of non HP ink cartridges Colors are printing as black and white Check the print settings Make sure Print in Grayscale is not selected in the printer driver For information on changing this setting see Change print settings Wrong colors are printing Check the print settings Make sure Print in Grayscale is not selected in the printer driver For information on changing this setting see Change print settings Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink For more information see Manage the device and Work with ink cartridges HP cannot guarantee the quality of non HP ink cartridges Clean the ink cartridge The ink cartridges may need to be cleaned For more information see Clean the ink cartridges 120 Maintain and troubleshoot Printout shows bleeding colors Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink For more information see Manage the device and Work with ink cartridges HP cannot guarantee the quality of non HP ink cartridges Check the print settings Make sure Print in Grayscale is not selected in the printer driver For information on changing this setting see Change
41. is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant This equipment connects to the telephone network through the following standard network interface jack USOC RHIC The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called Too many devices on one line might result in failure to ring in response to an incoming call In most but not all areas the sum of the RENs of all devices should not exceed five 5 To be certain of the number of devices you may connect to your line as determined by the REN you should call your local telephone company to determine the maximum REN for your calling area If this equipment causes harm to the telephone network your telephone company might discontinue your service temporarily If possible they will notify you in advance If advance notice is not practical you will be notified as soon as possible You will also be advised of your right to file a complaint with the FCC Your telephone company might make changes in its facilities equipment operations or procedures that could affect the proper operation of your equipment If they do you will be given advance notice so you will have the opportunity to maintain uninterrupted service If you experience trouble with this equipment please contact the manufacturer or look elsewhere in
42. of a full size page In order to do this without changing the proportions of the original or cropping the edges the device might leave an uneven amount of white space around the edges of the paper To resize a document from the device control panel 1 Make sure you have paper loaded in the main tray 2 Place your original face down on the scanner glass 3 Press the left arrow or right arrow Je to select Copy B amp W or Copy Color and then press OK 4 Press right arrow i until Reduce Enlarge appears and then press OK 5 Press right arrow i until Full Page 91 appears and then press OK 6 Press Start 4 NOTE Copy functions can also be performed using the HP Photosmart Studio Software Mac OS See the software s Help for more information Copy a legal size document onto letter paper 34 You can use the Legal gt Ltr 72 setting to reduce a copy of a legal size document to a size that fits onto letter paper NOTE The percentage in the example Legal gt Ltr 72 might not match the percentage that appears in the display Copy To copy a legal size document onto letter paper 1 2 3 4 5 6 Make sure you have paper loaded in the main tray Place your original face up in the ADF Press the left arrow sj or right arrow ll to select Copy B amp W or Copy Color and then press OK Press right arrow fi until Reduce Enlarge appears and then press OK Press right arro
43. on Solve fax problems 141 Chapter 8 The computer cannot receive faxes Fax to PC Cause The HP Digital Imaging monitor is turned off Solution Check the taskbar and ensure that the HP Digital Imaging monitor is turned on at all times Cause The computer selected to receive faxes is turned off Solution Make sure the computer selected to receive faxes is switched on at all times Cause Different computers are configured for setup and receiving faxes and one of them may be switched off Solution If the computer receiving faxes is different from the one used for setup both computers should be switched on at all times Cause Fax to PC is not activated or the computer is not configured to receive faxes Solution Activate Fax to PC and make sure the computer is configured to receive faxes Cause HP Digital Imaging Monitor is not operating properly Solution Restart the HP Digital Imaging Monitor or restart the computer Troubleshoot installation issues If the following topics do not help see Support and warranty for information about HP support Hardware installation suggestions e Software installation suggestions Hardware installation suggestions Check the device Make sure that all packing tape and material have been removed from outside and inside the device Make sure that the device is loaded with paper Make sure that no lights are on or blinking except the Read
44. on Windows NOTE Faxes stored in the device memory will be lost if power is lost This section contains the following topics e Activate Fax to PC Modify Fax to PC settings Receive a fax 53 Chapter 6 54 Fax Activate Fax to PC Use the Fax to PC Setup Wizard to activate Fax to PC The Fax to PC Setup Wizard can be started from the Solution Center f NOTE If you turn on Fax to PC make sure the Backup Fax Reception is set to On Fax to PC requirements The administrator program the computer that activated the Fax to PC feature must be on at all times Only one computer can act as the Fax to PC administrator computer The destination folder s computer or server if different than the Fax to PC administrator computer must be on at all times The destination computer must also be awake faxes will not be saved if the computer is asleep or in hibernate mode HP Digital Imaging monitor in Windows Taskbar must be on at all times Paper must be loaded in the input tray To start the Fax to PC Setup Wizard from the Solution Center 1 Open the Solution Center For more information see Use the HP Solution Center Windows 2 Select Settings and then select Fax to PC Setup Wizard 3 Follow the onscreen instructions to set up Fax to PC Modify Fax to PC settings You can update the Fax to PC settings from your computer at any time from the Fax settings page in the Solution Center You can t
45. on the device control panel to stop a fax you are sending or receiving If the device does not stop faxing press Cancel again The device prints any pages it has already started printing and then cancels the remainder of the fax This can take a few moments To cancel a number you are dialing A Press Cancel to cancel a number you are currently dialing 7 Configure and manage This section is intended for the administrator or individual who is responsible for managing the device This section contains information about the following topics Manage the device e Use device management tools Understand the self test report e Setup faxing for the device e Configure the device Windows Configure the device Mac OS Uninstall and reinstall the software Manage the device The following common tools can be used to manage the device For information about accessing and using the tools see Use device management tools NOTE Specific procedures might include other methods Windows Device control panel Printer driver Toolbox Mac OS Device control panel HP Printer Utility Monitor the device Administer the device Monitor the device This section provides instructions for monitoring the device Use this tool to obtain the following information Device control panel Obtain information about the status of jobs that are being processed the operating status
46. or discard the ink cartridge alignment sheet To align the ink cartridges from the HP Photosmart Studio Software Mac OS 1 Load letter A4 or legal unused plain white paper into the input tray 2 HP Printer Utility Mac OS Open the HP Printer Utility For more information see HP Printer Utility Mac OS Click Align and follow the onscreen instructions The HP All in One prints an ink cartridge alignment sheet 3 Load the ink cartridge alignment sheet face down on the scanner glass in the front right corner with the top of the page to the right and then press OK For more information see Load an original on the scanner glass The HP All in One aligns the ink cartridges Recycle or discard the ink cartridge alignment sheet Clean the ink cartridges Use this feature when there is streaking white lines through any of the lines of color or when a color is muddy Do not clean ink cartridges unnecessarily as this wastes ink and shortens the life of the ink nozzles To clean the ink cartridges from the device control panel 1 Load letter A4 or legal unused plain white paper into the input tray 2 Press Setup 3 Select Tools and then select Clean Cartridge The device prints a page that you can recycle or discard If copy or print quality still seems poor after you clean the ink cartridges try cleaning the ink cartridge contacts before replacing the affected ink cartridge To clean the ink cartridges from the HP Photo
47. paper types recommended 32 photos enhance 35 quality 33 124 Index reduce 34 settings 31 specifications 158 speed 33 text enhance 35 troubleshoot 123 Copy B amp W function indicator 10 Copy Color function indicator 10 Copy menu 12 correct port test fax 132 critical error messages 13 custom sized media guidelines 18 print on 23 sizes supported 21 customer support electronic 150 Korea 152 phone support 150 warranty 152 cut off pages troubleshoot 116 D dark images troubleshoot copies 124 scans 129 darken copies 35 faxes 46 Declaration of Conformity DOC 166 default settings copy 31 device control panel 13 driver 28 fax 47 print 28 deleting faxes from memory 50 device control panel administrator settings 64 buttons 10 copy from 30 lights 10 locating 8 menus 12 messages 12 scan from 37 send faxes 41 send scans to programs 38 settings change 13 Device Services tab Toolbox Windows 65 dial tone test failure 133 dial type setting 57 dial up modem shared with fax parallel phone systems 77 shared with fax and answering machine parallel phone sy anstems 85 shared with fax and voice line parallel phone systems 80 shared with fax and voice mail parallel phone systems 89 distinctive ringing change 56 parallel phone systems 74 DOC 166 documentation 7 dots or streaks troubleshoot copies 125 dots troubleshoot scan 129 driver settings 28 version 150 warranty 149 DSL f
48. phone cord Make sure you are using the phone cord that came with the device to connect the device to your phone line If the phone cord that came with the device is not long enough you can use a coupler to extend the length You can purchase a coupler at an electronics store that carries phone accessories You will also need another phone cord which can be a standard phone cord that you might already have in your home or office Solution Other equipment that uses the same phone line as the device might be in use Make sure extension phones phones on the same phone line but not connected to the device or other equipment are not in use or off the hook For example you cannot use the device for faxing if an extension phone is off the hook or if you are using a computer dial up modem to send e mail or access the Internet The device is having problems sending and receiving faxes Solution Make sure the device is turned on Look at the display on the device If the display is blank and the Power light is not lit the device is turned off Make sure the power cord is firmly connected to the device and plugged into a power outlet Press the Power button to turn on the device Solve fax problems 135 Chapter 8 After turning on the device HP recommends you wait five minutes before sending or receiving a fax The device cannot send or receive faxes while it is initializing after being turned on Solution If Fax to PC has been enab
49. power source If you do not know whether the outlet is grounded check with a qualified electrician 3 Observe all warnings and instructions marked on the product 4 Unplug this product from wall outlets before cleaning 5 Do not install or use this product near water or when you are wet 6 Install the product securely on a stable surface 7 Install the product in a protected location where no one can step on or trip over the line cord and the line cord cannot be damaged 8 If the product does not operate normally see Maintain and troubleshoot 9 There are no user serviceable parts inside Refer servicing to qualified service personnel Accessibility The device provides a number of features that make it accessible for people with disabilities Visual The device software is accessible for users with visual impairments or low vision through the use of your operating system s accessibility options and features It also supports most assistive technology such as screen readers Braille readers and voice to text applications For users who are color blind colored buttons and tabs used in the software and on the device control panel have simple text or icon labels that convey the appropriate action Mobility For users with mobility impairments the device software functions can be executed through keyboard commands The software also supports Windows accessibility options such as StickyKeys ToggleK
50. press OK 6 Press Start mE Cancel a copy job To stop copying press Cancel on the device control panel 36 Copy 5 Scan You can scan originals and send them to a variety of destinations such as a folder on the network or a program on a computer You can use the device control panel the HP photo and imaging software and TWAIN compliant or WIA compliant programs on a computer Scan functions are only available after you install the software This section contains the following topics e Scan an original Scan from a TWAIN compliant or a WIA compliant program Edita scanned original Change scan settings Cancel a scan job Scan an original You can start a scan from a computer or from the device control panel This section explains how to scan from the device control panel only EA NOTE You can also use the HP Photosmart Software to scan an image including panorama images Using this software you can edit a scanned image and create special projects using a scanned image For information about how to scan from the computer and how to adjust resize rotate crop and sharpen your scans see the onscreen HP Photosmart Software Help that came with your software To use the scan features your device and computer must be connected and turned on The printer software must also be installed and running on your computer prior to scanning To verify that the printer software is running on a computer
51. print settings Check the media type Some types of media do not accept ink well For these types of media ink will dry more slowly and smearing may occur For more information see Understand specifications for supported media Colors do not line up properly Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink For more information see Manage the device and Work with ink cartridges HP cannot guarantee the quality of non HP ink cartridges Check the graphics placement Use the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page Align the ink cartridges Align the ink cartridges For more information see Align the ink cartridges Lines or dots are missing from text or graphics Check the ink cartridges Make sure the ink cartridges are not low on ink For more information see Work with ink cartridges HP cannot guarantee the quality of non HP ink cartridges Solve paper feed problems Media is not supported for the printer or tray Use only media that is supported for the device and the tray being used For more information see Understand specifications for supported media Solve paper feed problems 121 Chapter 8 Media is not picked up from a tray Make sure media is loaded in the tray For more information see Load media Fan the media before loading Make sure the paper guide
52. printing supplies The ink cartridge protector is designed to keep an ink cartridge secure and prevent it from drying out when it is not being used Whenever you remove an ink cartridge from the device with the intention of using it again later store it in the ink cartridge protector For example store the black ink cartridge in an ink cartridge protector if you are removing it so you can print high quality photos with the photo and tri color ink cartridges Ef NOTE If you do not have an ink cartridge protector you can order one from HP Support For more information see Support and warranty You can also use an air tight container such as a plastic tub Make sure the nozzles are not touching anything when you store the ink cartridges 108 Maintain and troubleshoot To insert an ink cartridge into the ink cartridge protector A Place the n ink cartridge into the n ink cartridge protector at a slight angle and snap it securely into place To remove the ink cartridge from the ink cartridge protector A Press down on the top of the ink cartridge protector to release the ink cartridge then gently remove the ink cartridge out of the ink cartridge protector Clean the device This section provides instructions for keeping the device in top working condition Perform these maintenance procedures as necessary Dust or dirt on the scanner glass scanner lid backing or scanner frame can slow down performance degrade the qual
53. prompted 1 Make sure you have letter or A4 unused plain white paper loaded in the input tray and then press OK 4 NOTE If you have colored paper loaded in the input tray when you align the ink cartridges the alignment will fail Load unused plain white paper into the input tray and then try the alignment again If the alignment fails again you might have a defective sensor or ink cartridge Contact HP Support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support The HP All in One prints an ink cartridge alignment sheet 2 Load the ink cartridge alignment sheet face down on the scanner glass in the front right corner with the top of the page to the right and then press OK For more information see Load an original on the scanner glass The HP All in One aligns the ink cartridges Recycle or discard the ink cartridge alignment sheet To align the cartridges from the device control panel at any time 1 Load letter A4 or legal unused plain white paper into the input tray Ef NOTE If you have colored paper loaded in the input tray when you align the ink cartridges the alignment will fail Load unused plain white paper into the input tray and then try the alignment again If the alignment fails again you might have a defective sensor or ink cartridge Contact HP Support Go to www hp com support If prompted choose your co
54. reduce the number of fax pages stored in memory Receive a fax manually e Setup backup fax Reprint received faxes from memory Poll to receive a fax Forward faxes to another number e Set the paper size for received faxes e Set automatic reduction for incoming faxes e Block junk fax numbers Receive faxes to your computer Receive a fax manually 48 Fax When you are on the phone the person you are speaking with can send you a fax while you are still connected This is referred to as manual faxing Use the instructions in this section to receive a manual fax NOTE You can pick up the handset to talk or listen for fax tones You can receive faxes manually from a phone that is Directly connected to the device on the 2 EXT port Onthe same phone line but not directly connected to the device To receive a fax manually 1 Make sure the device is turned on and you have paper loaded in the main tray 2 Remove any originals from the document feeder tray 3 Setthe Rings to Answer setting to a high number to allow you to answer the incoming call before the device answers Or turn off the Auto Answer setting so that the device does not automatically answer incoming calls 4 lf you are currently on the phone with the sender instruct the sender to press Start on their fax machine 5 When you hear fax tones from a sending fax machine do the following a Press the left arro
55. right arrow i to select Fax Settings and then press OK 3 Press right arrow i to select Answer Options and then press OK 4 Press right arrow i to select Auto Answer and then press OK 5 Press right arrow f to select On or Off as appropriate for your setup and then press OK When Auto Answer is On the device answers calls automatically When Auto Answer is Off it does not answer calls Set the number of rings before answering If you turn on the Auto Answer setting you can specify how many rings occur before incoming calls are automatically answered The Rings to Answer setting is important if you have an answering machine on the same phone line as the device because you want the answering machine to answer the phone before the device does The number of rings to answer for the device should be greater than the number of rings to answer for the answering machine For example set your answering machine to a low number of rings and the device to answer in the maximum number of rings The maximum number of rings varies by country region In this setup the answering machine answers the call and the device monitors the line If the device detects fax tones it receives the fax If the call is a voice call the answering machine records the incoming message To set the number of rings before answering via the device control panel 1 Press Setup Press right arrow i to select Fax Settings and then press OK Press right arrow
56. running Windows look for the device icon in the system tray at the lower right side of the screen near the clock To verify this on a computer using the Mac OS open the HP Device Manager and click Scan Picture If a scanner is available it will launch the HP ScanPro application If it is not available a message appears to let you know that a scanner was not found NOTE Closing the HP Digital Imaging Monitor icon in your Windows system tray can cause your device to lose some of its scan functionality and result in the No Connection error message If this happens you can restore full functionality by restarting your computer or by starting the HP Photosmart Software e Scan an original to a program on a computer direct connection Scan an original to a program on a computer direct connection Use the following steps if your device is directly connected to a computer via a USB cable Scan 37 Chapter 5 When the scan is complete the program that you have selected opens and displays the document that you have scanned To send a scan to a program on a computer from the HP photo and imaging software 1 On the computer open the HP photo and imaging software For more information see Use the HP photo and imaging software 2 Seethe onscreen Help for further instructions To send a scan to a program on a computer from the device control panel direct connect 1 Load the original on the scanner glass For more i
57. stacked Photo media 280 g m 75 Ib bond Up to 100 sheets 17 mm or 0 67 inch stacked Labels Up to 100 sheets 17 mm or 0 67 inch stacked Select print media 21 Chapter 2 continued Tray Type Weight Capacity Envelopes 75 to 90 g m Up to 30 sheets 20 to 24 Ib bond 17 mm or 0 67 inch envelope stacked Cards Up to 200 g m Up to 80 cards 110 Ib index Main tray All supported media Up to 100 sheets of Set minimum margins plain paper text printing The document margins must match or exceed these margin settings in portrait orientation d 0 gt LE Media 1 Left 2 Right 3 Top 4 Bottom margin margin margin margin U S Letter 3 0 mm 3 0 mm 3 0 mm 3 0 mm 0 118 0 118 0 118 inches 0 118 U S Legal inches inches inches A4 U S Executive U S Statement B5 A5 Cards Custom sized media Photo media Envelopes 3 0 mm 3 0 mm 3 0 mm 14 3 mm 0 118 0 118 0 118 inches 0 563 inches inches inches To achieve this margin setting on a computer running Windows click the Advanced tab in the print driver and select Minimize Margins 22 Use the device Load media This section provides instructions for loading media into the device To load main tray 1 Insert the media print side down along the right of the main tray Make sure the stack of media aligns with the right and back edges of the tray and does not exce
58. the Internet Shared voice fax line with computer dial up modem and answering machine e Shared voice fax line with computer DSL ADSL modem and answering machine Shared voice fax line with computer dial up modem and answering machine There are two different ways to set the HP device with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports f your computer has only one phone port you will need to purchase a parallel splitter as shown below A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a two line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Figure 7 10 Example of a parallel splitter Set up faxing for the device 85 Chapter 7 e If your computer has one phone port set up the HP device as described below Figure 7 11 Back view of the device 1 Telephone wall jack Telephone cord connected to the parallel splitter Parallel splitter Telephone optional Answering machine Computer with modem NIL OO oa R w n Use the phone cord supplied in the box with the device to connect to the 1 LINE port To set up the device on the same phone line as a computer with one phone port 1 Remove the white plug from the port labeled 2 EXT on the back of the HP device
59. the correct markings in the tray for the media size you are loading Also make sure the guides are snug but not tight against the stack Make sure the tray is not overloaded with paper 122 Maintain and troubleshoot When using thin special media make sure that the tray is completely loaded If you are using special media that is only available in small quantities try placing the special media on top of other paper of the same size to help fill the tray Some media is picked up more easily if the tray is full If you are using thick special media such as brochure paper load media so that the tray is between 1 4 and 3 4 full If necessary place the media on top of other paper of the same size so that the stack height is within this range Use HP media for optimum performance and efficiency Solve copy problems If the following topics do not help see Support and warranty for information about HP support No copy came out Copies are blank Documents are missing or faded Size is reduced Copy quality is poor Copy defects are apparent The device prints half a page then ejects the paper Error messages appear Paper mismatch No copy came out Check the power Make sure that the power cord is securely connected and the device turned on Check the status of the device The device might be busy with another job Check the control panel display for information about the status of jobs Wait for an
60. the device as described in this section Figure 7 3 Back view of the device D gt my oa pU P P 1 LINE 280 a nat AD e 74 Configure and manage 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port To set up the device with a distinctive ring service 1 Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device Ef NOTE If you do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Turn on the Auto Answer setting 3 Change the Distinctive Ring setting to match the pattern that the telephone company assigned to your fax number E NOTE By default the device is set to answer all ring patterns If you do not set the Distinctive Ring to match the ring pattern assigned to your fax number the device might answer both voice calls and fax calls or it might not answer at all 4 Optional Change the Rings to Answer setting to the lowest setting two rings 5 Runa fax test The device automatically answers incoming calls that have the ring pattern you selected Distinctive Ring setting after the number of rings you selected
61. this manual for warranty or repair information Your telephone company might ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject fo state tariffs Contact your state public utility commis sion public service commission or corporation commission for more information This equipment includes automatic dialing capability When programming and or making test calls to emergency numbers e Remain on the line and explain to the dispatcher the reason for the call e Perform such activities in the off peak hours such as early morning or late evening Note The FCC hearing aid compatibility rules for telephones are not applicable EA to this equipment The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of transmission the date and time it is sent and an identification of the business other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided might not be a 900 number or any other
62. wall jack Disconnect the cord from the telephone wall jack and plug it into the parallel splitter 3 Connect a phone cord from the parallel splitter to the port labeled 2 EXT on the back of the device 4 Connect a phone to the parallel splitter 5 Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device NOTE If you do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 6 If your modem software is set to receive faxes to your computer automatically turn off that setting NOTE If you do not turn off the automatic fax reception setting in your modem software the HP device will not be able to receive faxes Set up faxing for the device 81 Chapter 7 7 Now you need to decide how you want the device to answer calls automatically or manually e If you set up the device to answer calls automatically it answers all incoming calls and receives faxes The device will not be able to distinguish between fax and voice calls in this case if you suspect the call is a voice call you will need to answer it before the device answers the call To set up the device to answer calls automatically turn on the Auto Answer sett
63. warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced HP products may contain remanufactured parts components or materials equivalent to new in performance HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer B Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENT
64. 0 3 9 v10 4 9 v10 5 PowerPC G3 G4 G5 or Intel Core Duo processor 256 MB memory 500 MB free hard disk space Microsoft Internet Explorer 6 0 Windows 2000 Windows XP Internet Explorer 7 0 Windows Vista Quick Time 5 0 Mac OS Adobe Acrobat Reader 5 or later Recommended requirements Windows 2000 Service Pack 4 Intel Pentium III or higher processor 256 MB RAM 300 MB free hard disk space Windows XP 32 bit Intel Pentium IIl or higher processor 512 MB RAM 450 MB free hard disk space Microsoft Windows XP x64 AMD Athlon 64 AMD Opteron Intel Xeon processor with Intel EM64T support or Intel Pentium 4 processor with Intel EM64T support 256 MB RAM 300 MB free hard disk space Windows Vista 1 GHz 32 bit x86 or 64 bit x64 processor 1 GB RAM 800 MB free hard disk space Mac OS X v10 3 9 v10 4 9 v10 5 PowerPC G3 G4 G5 or Intel Core Duo processor 512 MB memory 500 MB free hard disk space Microsoft Internet Explorer 6 0 or later Windows 2000 Windows XP Internet Explorer 7 0 or later Windows Vista Quick Time 5 0 or later Mac OS Adobe Acrobat Reader 5 or later System requirements 157 Appendix C Print specifications Black print resolution Up to 600 dpi rendered black when printing from a computer Color print resolution Up to 4800 x 1200 optimized dpi color on select HP photo papers with 1200 input dpi Photo papers include the following HP Premium Plus Photo
65. 1 LINE port on the back of the device DSL ADSL modem Computer Answering machine ce NJI oJ a Telephone optional f NOTE You will need to purchase a parallel splitter A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a 2 line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back 88 Configure and manage To set up the device with a computer DSL ADSL modem 1 Obtain a DSL ADSL filter from your DSL ADSL provider B NOTE Phones in other parts of the home office sharing the same phone number with DSL ADSL service will need to be connected to additional DSL ADSL filters otherwise you will experience noise when making voice calls 2 Using the phone cord supplied in the box with the device connect one end to the DSL ADSL filter then connect the other end to the port labeled 1 LINE on the back of the device 4 NOTE If you do not use the supplied cord to connect from the DSL ADSL filter to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 3 Connect the DSL ADSL filter to the splitter 4 Unplug the answering machine from the telephone wall jack and connect it to the port labeled 2 EXT on the back of the device Ef NOTE If you do not connect your answering machine d
66. 22 scan 128 slow print troubleshoot 115 software connection types 11 HP Photosmart 14 installation on Mac OS 94 installation on Windows 92 OCR 39 uninstall from Mac OS 97 uninstall from Windows 95 warranty 149 Solution Center 14 sound pressure 159 specifications acoustic emissions 159 electrical 159 media 18 operating environment 159 physical 156 processor and memory 156 storage environment 159 system requirements 157 speed copy 33 troubleshoot for scanner 126 troubleshoot print 115 speed dial fax numbers set up 26 groups set up 26 print and view 27 send fax 41 Start button 10 status messages 13 self test report 67 supplies 63 storage environment specifications 159 streaks troubleshoot copies 125 scan 129 stripes on scans troubleshoot 128 subscriber identification code 55 supplies order online 147 self test report 67 status 63 yields 156 support See customer support support process 151 system requirements 157 T technical information copy specifications 158 fax specifications 158 scan specifications 158 telephone customer support 150 telephone line answer ring pattern 56 telephone wall jack fax 131 telephone fax from receive 48 send 41 temperature specifications 159 tests fax dial tone failed 133 failed 130 fax line condition 134 fax phone cord type test failed 132 hardware failed 130 port connection failed 132 setup 59 telephone wall jack 131 text cannot be edited after sc
67. AL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 2 To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties 3 THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP
68. Center Windows sssseen meme emen 14 Use the HP photo and imaging software ssssssssssssssssseeeeeneen ener nnne 14 Load OriginalS Met LP 15 Load an original on the scanner glass ssssssssssssseseeeneeeeennernnn e 16 Load an original in the automatic document feeder ADF 16 Select printimiedl a 5 erecti derer DE rede eee FR cde ad TEE E RARE a ERR tone dade SE REDE ERE Tips for selecting and using print media Understand specifications for supported media ssssssssssssseee 18 Understand supported sizes c ceccecceceeeeeeeececeeaecaeeeeeeeeeeeeeseneaecaeeeeeeeeeeeeeeeeesaees 19 Understand supported media types and weights ssesssssssssssssss 21 Set minimum marginis gode throat eer edo pr eei ee teet de eine ed eee 22 Load media sin ste Ee e atte ERE rent n e eee 23 Print on special and custom sized media essssssssssssseeeeeneenenennnnn 23 Print borderless 2 ime n Leite dd etude esed es uet e cta d ni quie doom u tov ie pe 24 Set up speed dial entries seen 26 Set up fax numbers as speed dial entries or groups sssssssssseeee 26 Set up speed dial entries ss 26 Setup a speed dial group n a nina dd ced orta aces Dae Dee dca du seu dcv 26 Print and view a list of speed dial entries sssssssssesseeeeeeeeen 27 View a list of speed dial entries ssssssssssss
69. Chapter 6 4 Press right arrow i until Fax Paper Size appears and then press OK 5 Press right arrow i to select an option and then press OK Set automatic reduction for incoming faxes The Automatic Reduction setting determines what the HP All in One does if it receives a fax that is too large for the default paper size This setting is turned on by default so the image of the incoming fax is reduced to fit on one page if possible If this feature is turned off information that does not fit on the first page is printed on a second page Automatic Reduction is useful when you receive a legal size fax and letter size paper is loaded in the main tray To set automatic reduction from the device control panel Press Setup Press right arrow f until Fax Settings appears and then press OK Press right arrow fi until Paper Options appears and then press OK Press right arrow Ii until Auto Fax Resize appears and then press OK Press right arrow i to select Off or On Press OK oe ONS Block junk fax numbers 52 Fax If you subscribe to a caller ID service through your phone provider you can block specific fax numbers so the device does not print faxes received from those numbers When an incoming fax call is received the device compares the number to the list of junk fax numbers to determine if the call should be blocked If the number matches a number in the blocked fax numbers list the fax is not printed The maximum number
70. HP Officejet J4500 All in One series User Guide HP Officejet J4500 All in One series User Guide Copyright information 2008 Copyright Hewlett Packard Development Company L P Hewlett Packard Company notices The information contained in this document is subject to change without notice All rights reserved Reproduction adaptation or translation of this material is prohibited without prior written permission of Hewlett Packard except as allowed under copyright laws The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Acknowledgements Windows Windows XP and Windows Vista are U S registered trademarks of Microsoft Corporation ENERGY STAR and the ENERGY STAR mark are registered U S marks Safety information A Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock 1 Read and understand all instructions in the documentation that comes with the device 2 Use only a grounded electrical outlet when connecting this product to a
71. Make sure you use the phone cord that came with the device If you do not use the supplied phone cord to connect from the telephone wall jack to the device you might not be able to send or receive faxes After you plug in the phone cord that came with the device run the fax test again After you resolve any problems found run the fax test again to make sure it passes and the device is ready for faxing If the Dial Tone Detection test continues to fail contact your telephone company and have them check the phone line The Fax Line Condition test failed Solution Make sure you connect the device to an analog phone line or you will not be able to send or receive faxes To check if your phone line is digital connect a regular analog phone to the line and listen for a dial tone If you do not hear a normal sounding dial tone it might be a phone line set up for digital phones Connect the device to an analog phone line and try sending or receiving a fax Check the connection between the telephone wall jack and the device to make sure the phone cord is secure Make sure you have correctly connected the device to the telephone wall jack Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device 134 Maintain and troubleshoot Other equipment which uses the same phone line as the device might be causing the test
72. P sd caaddadsa en ner Fe eoe ode 158 Environmental specifications rinci a a nnns nennt nenne 159 Electrical specifications 2 eiecit Eee tete RR ER EE De RR Mace 159 Acoustic emission specifications print in Draft mode noise levels per ISO 7779 159 Regulatory information FCC Statement m M 161 Notice to users in Korea netter hi rep LR eR pa Rott Rr MER n ena rn epis 161 VCCI Class B compliance statement for users in Japan ssssssssssssese 162 Notice to users in Japan about the power cord sssssssssssseeeeneeeneeeneen nenne 162 RoHS notices China only iiiiseiseeseeeereereereereeseeenneee 162 Noise emission statement for Germany s sss eene enne 162 Notice to users of the U S telephone network FCC requirements eese 163 Notice to users of the Canadian telephone network ssssem 164 Notice to users in the European Economic Area ssssse emm 165 Notice to users of the German telephone network sss emm 165 Australia wired fax statement sis 165 Regulatory model riumbet ann e eene e ree ees es age edere rd eee 166 Declaration of conformity ses 166 Environmental product stewardship program sssssssssseeeeeeennnnnns 167 Paperuse s c rhe eee sta iz cach raced eee tenta em NA Atc ene ees da rod RM IDE 167 Dici cc
73. RNTPRYR BAPUYAOFSSCHMLEBSI H EAERTS CENTER CHE I FORUPFBDICHVLEOILMBLEBSEL R MERTS DT BERERERSURT FMIC OU Tit BeESRL TKS 0 f HIRR ERORMASERWNO MMIC RS UCREUsS L lt ZARX77 RY ROBB CCRC Ie 0 HEAR S RRIEGEOBOEERZ TUE MURA COMBRI ADT ness bus e C09 UA G HRPRSLICBEFTSCEPHWET For instructions on how to pack your device for exchange see Pack the device Call HP Korea customer support 1588 3003 AB 74 8 PUA AE Bo Ms 080 703 0700 e Ha Et 75 AZ Xi 9 09 00 18 00 ESA 09 00 13 00 919 Y zs Ale 152 Support and warranty Prepare the device for shipment If after contacting HP Customer Support or returning to the point of purchase you are requested to send the device in for service make sure you remove and keep the following items before returning your device The ink cartridges The power cord USB cable and any other cable connected to the device Any paper loaded in the main tray Remove any originals you might have loaded in the device This section contains the following topics Remove the ink cartridges before shipment Remove the ink cartridges before shipment Before you return the device make sure you remove the ink cartridges EA NOTE This information does not apply to customers in Japan To remove ink cartridges before shipment 1 Turn on the device and wait until the print carriage is idle and silent If the device will not turn on skip this s
74. Rings to Answer setting The device begins emitting fax reception tones to the sending fax machine and receives the fax Case E Shared voice fax line If you receive both voice calls and fax calls at the same phone number and you have no other office equipment or voice mail on this phone line set up the device as described in this section Figure 7 4 Back view of the device A TLINE j j Pp 2 EXT _ ae Set up faxing for the device 75 Chapter 7 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port 3 Telephone optional To set up the device with a shared voice fax line 1 4 Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device NOTE If you do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office Do one of the following f you have a parallel type phone system remove the white plug from the port labeled 2 EXT on the back of the device and then connect a phone to this port Ifyou have a serial type phone system you might plug your phone directly on top of the device ca
75. S Borderless A4 210 x 297 mm 8 3 x 11 7 inches Borderless A5 148 x 210 mm 5 8 x 8 3 inches Borderless B5 182 x 257 mm 7 17 x 10 12 inches Ofuku hagaki Borderless B7 ISO Borderless hagaki 100 x 148 mm Borderless 10 x 15 cm tab Borderless 4 x 6 inches tab Borderless 4 x 6 inches tab Borderless 10 x 20 cm tab Borderless 4 x 8 inches tab Borderless HV Borderless A6 Borderless cabinet Borderless 2L same dimension as 5 x 7 inches Borderless 13 x 18 cm same dimension as 5 x 7 inches Borderless 8 5 x 11 inches NI NN NI amp IN NN NI SENN ERNEST SNES Select print media 19 Chapter 2 continued Media size B7 ISO Main tray 10 x 15 cm tab 4x6 inches tab 10 x 20 cm tab 4 x 8 inches tab HV Cabinet 2L same dimension as 5 x 7 inches 13 x 18 cm same dimension as 5 x 7 inches NN NN NINIKI amp IS Envelopes U S 10 Envelope 105 x 241 mm 4 12 x 9 5 inches Monarch Envelope 98 x 191 mm 3 88 x 7 5 inches Card Envelope 111 x 152 mm 4 4 x 6 inches A2 Envelope 111 x 146 mm 4 37 x 5 75 inches DL Envelope 110 x 220 mm 4 3 x 8 7 inches C6 Envelope 114 x 162 mm 4 5 x 6 4 inches Japanese Envelope Chou 3 120 x 235 mm 4 7 x 9 3 inches Japanese Envelope Chou 4 90 x 205 mm 3 5 x 8 1 inches NINININ NS SISS Cards Index c
76. To set a custom media size a Click Manage Custom Sizes in the Paper Size pull down menu b Click New and type a name for the size in the Paper Size Name box c In the Width and Height boxes type the dimensions and set the margins if desired d Click Done or OK and then click Save On the File menu click Page Setup and then select the new custom size Click OK On the File menu click Print Open the Paper Handling panel Under Destination Paper Size click the Scale to fit paper size button and then select the customized paper size 11 Change any other desired settings and then click OK or Print Print borderless Borderless printing lets you print to the edges of certain media types and a range of standard media sizes NOTE Open the file in a software application and assign the image size Make sure the size corresponds to the media size on which you are printing the image You can also gain access to this feature from the Printing Shortcuts tab Open the printer driver select the Printing Shortcuts tab and select the printing shortcut for this print job drop down list 24 Use the device NOTE Borderless printing is not supported on plain media To print a borderless document Windows 1 2 3 SN D n 8 10 11 12 Load the appropriate media For more information see Load media Open the file that you want to print From the application open the print driver a Click Fil
77. Unable to activate TWAIN source or An error occurred while acquiring the image f you are acquiring an image from another device such as a digital camera or another scanner make sure that the other device is TWAIN compliant Devices that are not TWAIN compliant do not work with the device software o Make sure that you have connected the USB Device Cable to the correct port on the back of your computer o Verify that the correct TWAIN source is selected In the software check the TWAIN source by selecting Select Scanner on the File menu Scanned image quality is poor The original is a second generation photo or picture Reprinted photographs such as those in newspapers or magazines are printed by using tiny dots of ink that make an interpretation of the original photograph which degrades the quality Often the ink dots form unwanted patterns that can be detected when the image is scanned or printed or when the image appears on a screen If the following suggestions do not solve the problem you might need to use a better quality version of the original To eliminate the patterns try reducing the size of the image after scanning o Print the scanned image to see if the quality is better Make sure that the resolution and color settings are correct for the type of scan job Text or images on the back of a two sided original appear in the scan Two sided originals can bleed text or images from the back side to the scan if the ori
78. Voice calls and computer dial up modem You answered Yes to questions 4 and 5 only Case H Shared voice fax line with computer modem Not applicable Voice calls and answering machine You answered Yes to questions 4 and 6 only Case I Shared voice fax line with answering machine Not applicable Voice calls computer dial up modem and answering machine You answered Yes to questions 4 5 and 6 only Case J Shared voice fax line with computer modem and answering machine Not applicable Set up faxing for the device 71 Chapter 7 continued Other equipment services Recommended fax setup Recommended fax setup sharing your fax line for parallel type phone for serial type phone systems systems Voice calls computer dial up Case K Shared voice fax line Not applicable modem and voice mail service with computer dial up modem and voice mail You answered Yes to questions 4 5 and 7 only Case A Separate fax line no voice calls received If you have a separate phone line on which you receive no voice calls and you have no other equipment connected on this phone line set up the device as described in this section Figure 7 1 Back view of the device ui 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port To set up the device with a separate fax line 1 Using t
79. achine only supports black and white faxes the fax is sent in black and white HP recommends that you use only color originals for color faxing To send a color original or photo fax from the device control panel 1 2 3 Load your originals For additional information see Load originals Press the left arrow aj or right arrow i to select Fax Color and then press OK Enter the fax number by using the keypad press Speed Dial to select a speed dial or press Redial Pause to redial the last number dialed Press Start If the device detects an original loaded in the automatic document feeder it sends the document to the number you entered 4 NOTE If the recipient s fax machine only supports black and white faxes the HP All in One automatically sends the fax in black and white A message appears after the fax has been sent indicating that the fax was sent in black and white Press OK to clear the message Change the fax resolution and Lighter Darker settings You can change the Resolution and Lighter Darker settings for documents that you are faxing NOTE These settings do not affect copy settings Copy quality and lightness darkness are set independently from fax resolution and lightness darkness Also the settings that you change from the device control panel do not affect faxes you send from your computer Send a fax 45 Chapter 6 This section contains the following topics Change the fax resol
80. ack of the device If you use another phone cord you might experience problems sending and receiving faxes Other equipment services sharing your fax line None You answered No to all questions Recommended fax setup for parallel type phone systems Case A Separate fax line no voice calls received Recommended fax setup for serial type phone systems Refer to your country in Serial type fax setup DSL service You answered Yes to question 1 only PBX or ISDN system You answered Yes to question 2 only Case B Set up the device with DSL Case C Set up the device with a PBX phone system or Refer to your country in Serial type fax setup Refer to your country in Serial type fax setup an ISDN line Distinctive ring service You answered Yes to question 3 only Voice calls You answered Yes to question 4 only Case D Fax with a distinctive ring service on the same line Refer to your country in Serial type fax setup Case E Shared voice fax line Refer to your country in Serial type fax setup Voice calls and voice mail service You answered Yes to questions 4 and 7 only Case F Shared voice fax line with voice mail Refer to your country in Serial type fax setup Computer dial up modem You answered Yes to question 5 only Case G Fax line shared with computer modem no voice calls received Not applicable
81. ailability varies by country region Device processor ARM9 180 MHz 156 Device specifications Bulgarian Croatian Czech Danish Dutch English Finnish French German Greek Hungarian Italian Japanese Korean Norwegian Polish Portuguese Romanian Russian Simplified Chinese Slovak Slovenian Spanish Swedish Traditional Chinese Turkish Device memory 16 MB RAM System requirements EA NOTE For the most current information about supported operating systems and system requirements visit http www hp com support Operating system compatibility Windows 2000 Windows XP Home Windows XP Professional Windows XP Professional x64 Windows Vista Windows Vista x64 EA NOTE For Windows 2000 and Windows XP x64 only printer drivers scanner drivers and the Toolbox are available Mac OS X 10 3 9 10 4 10 5 e Linux Minimum requirements Windows 2000 Service Pack 4 Intel Pentium Il or Celeron processor 128 MB RAM 200 MB free hard disk space Windows XP 32 bit Intel Pentium Il or Celeron processor 512 MB RAM 410 MB free hard disk space Microsoft Windows x64 AMD Athlon 64 AMD Opteron Intel Xeon processor with Intel EM64T support or Intel Pentium 4 processor with Intel EM64T support 128 MB RAM 200 MB free hard disk space Microsoft Internet Explorer 6 0 Windows Vista 800 MHz 32 bit x86 or 64 bit x64 processor 512 MB RAM 765 MB free hard disk space Mac OS X v1
82. all software 94 print on special or custom sized media 24 print settings 29 sharing device 94 95 system requirements 157 uninstall software 97 main tray load media 23 media supported 22 maintenance align ink cartridges 102 clean ink cartridges 104 replace ink cartridges 99 manual faxing receive 48 send 41 42 margins setting specifications 22 media ADF capacity 16 borderless printing 25 clear jams 144 HP order 147 load tray 23 print on custom sized 23 selecting 17 skewed pages 122 specifications 18 supported sizes 19 troubleshoot feeding 122 types and weights supported 21 memory deleting faxes 50 reprint faxes 50 save faxes 49 specifications 157 menus device control panel 12 missing lines or dots troubleshoot 121 missing or incorrect information troubleshoot 116 model number 67 modem shared with fax parallel phone systems 77 shared with fax and answering machine parallel phone systems 85 shared with fax and voice line parallel phone systems 80 shared with fax and voice mail parallel phone systems 89 monitor dialing 42 44 monitoring tools 63 multi feeds troubleshoot 122 N networks connector illustration 9 firewalls troubleshoot 115 Mac OS setup 94 sharing Windows 93 noise information 159 normal copy quality 33 number of copies 31 O OCR edit scanned documents 39 troubleshoot 127 OK button 10 On button 10 operating environment specifications 159 operating systems supported 157
83. all the software esse emm menm enne 95 Maintain and troubleshoot Work with ink cartridges ree eei t peed end leds een 98 Supported ink cartridges sssri o ieii eirig tre ende edet tendo eite ne edenda 98 Handle the ink cartridges ss 99 Replace the ink cartridges el een delineate 99 Align the ink cartridges sisi creen i dieh cee ceesengeudaue E cis cebcenesbaceartaeccaceeaeeaengentades 102 Clean the tink cartridges occi Linee erede nete te Eee dete ode denne Ende 104 Clean the ink cartridge contacts sssssssseseeee enne mne nennen 105 Clean the area around the ink nozzles sssse emm 106 Store printing supplies ss 108 Clean the device 5 3 iip od ER AWA E ete pede tee ed ed d ii ioi 109 Clean the scanner glass sise 109 Clean the eXteriOr E 110 Clean the automatic document feeder sse 110 General troubleshooting tips and resources sssssssssssseeeeeeeere nennen 113 Solve printing problems cnet tete e dere eo eve eoe e nee de I HER eens 114 The device shuts down unexpectedly cccccecceceeeeeeeeeeeeeeeeeeeeeeseeseceesaeeeeeeeeeeteeeeees 114 Error message appears on control panel display ssee 114 The device is not responding nothing prints ss 115 Device takes a long time to print 115 Blank or partial page printed us 115 Something on the page is missing or in
84. an troubleshoot 127 enhance on copies 35 incompletely filled on copies 125 missing from scan troubleshoot 127 splotchy on copies 125 troubleshoot 116 119 121 unclear on copies troubleshoot 125 unclear scans 129 tone dialing 57 Toolbox Windows about 64 administrator settings 64 Device Services tab 65 Estimated Ink Level tab 65 Information tab 65 opening 65 transparencies copy 32 tray capacity 21 media sizes supported 19 media types and weights supported 21 trays capacities 21 clear jams 144 load media 23 locating 8 media sizes supported 19 paper guides illustration 8 troubleshoot feeding 122 troubleshoot answering machines 141 blank pages printed 115 bleeding colors 121 colors 120 121 copy 123 copy quality 124 175 cut off pages incorrect text or graphics placement 116 device control panel messages 12 fax 129 fax dial tone test failed 133 fax hardware test failed 130 fax line test failed 134 fax phone cord connection test failed 132 fax phone cord type test failed 132 fax tests 130 fax wall jack test failed 131 firewalls 115 ink not filling text or graphics 119 ink smearing 119 installation 142 jams paper 146 meaningless characters print 118 media not picked up from tray 122 missing lines or dots 121 missing or incorrect information 116 multiple pages are picked 122 nothing prints 115 paper feed problems 121 power 114 print 114 print quality 117 receive faxes 135
85. an ISDN line If the device shares the same phone line with a DSL service the DSL modem might not be properly grounded If the DSL modem is not properly grounded it can create noise on the phone line Phone lines with poor sound quality noise can cause faxing problems You can check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise If you hear noise turn off your DSL modem and completely remove power for at least 15 minutes Turn the DSL modem back on and listen to the dial tone again NOTE You might notice static on the phone line again in the future If the device stops sending and receiving faxes repeat this process If the phone line is still noisy contact your telephone company For information on turning your DSL modem off contact your DSL provider for support If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the device directly to the telephone wall jack The device is having problems sending a manual fax Solution 225 NOTE This possible solution applies only in the countries regions that receive a 2 wire phone cord in the box with the device including Argentina Australia Brazil Canada Chile China Colombia Greece India Indonesia Ireland Japan Korea Latin America Malaysia Mexico
86. ard 76 2 x 127 mm 3 x 5 inches Index card 102 x 152 mm 4 x 6 inches Index card 127 x 203 mm 5 x 8 inches A6 card 105 x 148 5 mm 4 13 x 5 83 inches Borderless A6 card 105 x 148 5 mm 4 13 x 5 83 inches Hagaki 100 x 148 mm 3 9 x 5 8 inches Photo media Photo media 102 x 152 mm 4 x 6 inches 20 Use the device KI SI amp SI amp IKINIS continued Media size Main tray Photo media 5 x 7 inches v Photo media 8 x 10 inches v Photo media 10 x 15 cm v Photo L 89 x 127 mm 3 5 x 5 inches v Borderless photo media 102 x 152 mm 4 x 6 inches v Borderless photo media 5 x 7 inches v Borderless photo media 8 x 10 inches v Borderless photo media 8 5 x 11 inches v Borderless photo media 10 x 15 cm v Borderless Photo L 89 x 127 mm 3 5 x 5 inches v Other media Custom sized media between between 76 20 to 210 06 mm wide and v 101 60 to 762 00 mm long 3 to 8 5 inches wide and 4 to 30 inches long Panorama 4 x 12 inches v Borderless panorama 4 x 12 inches v The device is compatible with plain and inkjet hagaki from Japan Post only It is not compatible with photo hagaki from Japan Post Understand supported media types and weights Tray Type Weight Main tray Paper 60 to 105 g m 16 to 28 Ib bond Transparencies Capacity Up to 100 sheets of plain paper 25 mm or 1 inch stacked Up to 70 sheets 17 mm or 0 67 inch
87. arrow i to select Copy B amp W or Copy Color and then press OK 4 Press right arrow I until Enhancements appears and then press OK 5 Press right arrow i until the Text setting appears and then press OK 6 Press Start If any of the following occur turn off Text enhancement by selecting Photo or None Stray dots of color surround some text on your copies Large black typefaces look splotchy not smooth Thin colored objects or lines contain black sections Horizontal grainy or white bands appear in light to medium gray areas Enhance light areas of your copy You can use Photo enhancements to enhance light colors that might otherwise appear white You can also use Photo enhancements to eliminate or reduce any of the following that might occur when copying with Text enhancements Stray dots of color surround some text on your copies Large black typefaces look splotchy not smooth Thin colored objects or lines contain black sections Horizontal grainy or white bands appear in light to medium gray areas To copy an overexposed photo from the device control panel 1 Make sure you have paper loaded in the main tray 2 Place your original face down on the scanner glass 3 Press the left arrow Al or right arrow i to select Copy B amp W or Copy Color and then press OK Press right arrow f until Enhancements appears and then press OK Press right arrow f until the Photo enhancement setting appears and then
88. asily to frequently used numbers From the device control panel you can also set a number of fax options such as resolution and the contrast between lightness and darkness on the faxes you send If the device is directly connected to a computer you can use the HP photo and imaging software to perform fax procedures that are not available from the device control panel For more information see Use the HP photo and imaging software f NOTE Before you begin faxing make sure you have set up the device properly for faxing You might have already done this as part of the initial setup by using either the device control panel or the software that came with the device You can verify the fax is set up correctly by running the fax setup test from the device control panel To run the fax test press Setup select Tools select Run fax test and then press OK This section contains the following topics Send a fax Receive a fax e Change fax settings Fax over the Internet Test fax setup Use reports Cancel a fax Send a fax You can send a fax in a variety of ways Using the device control panel you can send a black and white or color fax You can also send a fax manually from an attached phone This allows you to speak with the recipient before sending the fax e Send a basic fax e Send a fax manually from a phone e Send a fax using monitor dialing Send a fax from memory e Schedule a fax to send later
89. ast Colored backgrounds might cause images in the foreground to blend into the background or the background might appear in a different shade Size is reduced The reduce enlarge or other copy feature might have been set from the device control panel to reduce the scanned image Check the settings for the copy job to make sure that they are for normal size The HP photo and imaging software settings might be set to reduce the scanned image Change the settings if needed See the onscreen Help for the HP photo and imaging software for more information Copy quality is poor Take steps to improve the copy quality o Use quality originals Load the media correctly If the media is loaded incorrectly it might skew causing unclear images See Understand specifications for supported media for more information Use or make a carrier sheet to protect your originals Check the device The scanner lid might not be closed properly The scanner glass or lid backing might need cleaning See Clean the device for more information The ADF might need cleaning See Clean the device for more information Copy defects are apparent Vertical white or faded stripes The media might not meet Hewlett Packard media specifications for example the media is too moist or too rough See Understand specifications for supported media for more information Too light or dark Try adjusting the contrast and copy quality settings
90. at you want to print 2 Onthe File menu click Print and then click Setup Properties or Preferences Specific options may vary depending on the application that you are using 3 Change the settings that you want and then click OK Print or a similar command Change default settings for all future jobs Windows To change the settings 1 Click Start point to Settings and then click Printers or Printers and Faxes Or Click Start click Control Panel and then double click Printers 2 Right click the printer icon and then click Properties Document Defaults or Printing Preferences 3 Change the settings that you want and then click OK 28 Print Change settings Mac OS To change the settings 1 of 2 N On the File menu click Page Setup Verify that the correct printer is selected Change the settings that you want such as paper size and then click OK On the File menu click Print to open the print driver Change the settings that you want such as media type and then click OK or Print Cancel a print job You can cancel a print job using one of the following methods Device control panel Press X Cancel button This clears the job that the device is currently processing It does not affect jobs waiting to be processed Windows Double click the printer icon that appears in the lower right corner of the computer screen Select the print job and then press the Delete key on the keyboard Mac OS Op
91. ation Notice to users in the European Economic Area Notice to users in the European Economic Area CE This product is designed to be connected to the analog Switched Telecommunication Networks PSTN of the European Economic Area EEA countries regions Network compatibility depends on customer selected settings which must be reset to use the equipment on a telephone network in a country region other than where the product was purchased Contact the vendor or Hewlett Packard Company if additional product support is necessary This equipment has been certified by the manufacturer in accordance with Directive 1999 5 EC annex Il for Pan European single terminal connection to the public switched telephone network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance This equipment is designed for DTMF tone dialing and loop disconnect dialing In the unlikely event of problems with loop disconnect dialing it is recommended to use this equipment only with the DTMF tone dial setting Notice to users of the German telephone network Hinweis f r Benutzer des deutschen Telefonnetzwerks Dieses HP Fax ist nur f r den Anschluss eines analogen Public Switched Tel
92. ax B amp W or Fax Color and then press OK Dial the number by using the keypad on the phone that is connected to the device NOTE Do not use the keypad on the device control panel of the device when manually sending a fax You must use the keypad on your phone to dial the recipient s number xy TIP To switch between Fax B amp W or Fax Color press the Back button If the recipient answers the telephone you can engage in a conversation before sending your fax ET NOTE f a fax machine answers the call you will hear fax tones from the receiving fax machine Proceed to the next step to transmit the fax When you are ready to send the fax press Start NOTE If prompted select Send Fax and then place the original in the ADF If you were speaking with the recipient before sending the fax inform the recipient that they should press Start on their fax machine after they hear fax tones The telephone line is silent while the fax is transmitting At this point you can hang up the telephone If you want to continue speaking with the recipient remain on the line until the fax transmission is complete Send a fax using monitor dialing 42 Monitor dialing allows you to dial a number from the device control panel as you would dial a regular telephone When you send a fax using monitor dialing you can hear the dial tones telephone prompts or other sounds through the speakers on the device This enables you to
93. ax setup with parallel phone systems 73 duty cycle 156 E ECM See error correction mode edit scanned images 39 text in OCR program 39 electrical specifications 159 envelopes guidelines 18 sizes supported 20 tray supporting 21 environmental specifications 159 environmental sustainability program 167 error correction mode 47 error messages device control panel 13 unable to activate TWAIN source 128 error reports fax 61 error correction mode fax 57 event log 67 F faded copies 124 faded stripes on copies troubleshoot 124 fast copy quality 33 fax answer mode 56 answering machine and modem shared with parallel phone systems 85 answering machine troubleshoot 141 answering machine set up parallel phone systems 84 auto answer 56 backup fax 49 blocking numbers 52 confirmation reports 60 contrast 46 darken or lighten 46 default settings 47 deleting from memory 50 dial tone test failed 133 dial type setting 57 distinctive ringing setup parallel phone systems 74 distinctive ringing change pattern 56 DSL set up parallel phone systems 73 error correction mode 47 error reports 61 error correction mode 57 forwarding 51 header 55 Internet over 59 ISDN line set up parallel phone systems 74 lighten or darken 46 line condition test failed 134 log print 61 manual receive 48 modem and answering machine shared with parallel phone systems 85 modem and voice line shared with parallel
94. b site at www hp com support HP online support is available to all HP customers It is the fastest source for up to date device information and expert assistance and includes the following features Fast access to qualified online support specialists Software and driver updates for the HP All in One Valuable troubleshooting information for common problems Proactive device updates support alerts and HP newsgrams that are available when you register the HP All in One 3 Call HP support Support options and availability vary by device country region and language HP support by phone This section contains the following topics Phone support period Telephone support numbers e Placing a call After the phone support period Phone support period One year of phone support is available in North America Asia Pacific and Latin America including Mexico Telephone support numbers In many locations HP provides toll free telephone support during the warranty period However some of the support numbers might not be toll free For the most current list of telephone support numbers see www hp com support Placing a call Call HP support while you are in front of the computer and the HP All in One Be prepared to provide the following information Model number located on the label on the front of the device Serial number located on the back or bottom of the device Messages that appear when the sit
95. ble which has a wall plug attached to it Now you need to decide how you want the device to answer calls automatically or manually If you set up the device to answer calls automatically it answers all incoming calls and receives faxes The device will not be able to distinguish between fax and voice calls in this case if you suspect the call is a voice call you will need to answer it before the device answers the call To set up the device to answer calls automatically turn on the Auto Answer setting If you set up the device to answer faxes manually you must be available to respond in person to incoming fax calls or the device cannot receive faxes To set up the device to answer calls manually turn off the Auto Answer setting Run a fax test If you pick up the phone before the device answers the call and hear fax tones from a sending fax machine you will need to answer the fax call manually Case F Shared voice fax line with voice mail If you receive both voice calls and fax calls at the same phone number and you also subscribe to a voice mail service through your telephone company set up the device as described in this section 225 E NOTE You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls You must receive faxes manually this means you must be available to respond in person to incoming fax calls If you want to receive faxes automatically instead
96. briefly on the control panel display after each transaction To enable fax confirmation 1 Press Setup 2 Press right arrow f to select Print Report and then press OK Press right arrow fm to select Fax Confirmation and then press OK Press right arrow i to select one of the following and then press OK Off Does not print a fax confirmation report when you send and receive faxes successfully This is the default setting On Fax Send Prints a fax confirmation report for every fax you send On Fax Receive Prints a fax confirmation report for every fax you receive Send amp Receive Prints a fax confirmation report for every fax you send and receive xy TIP If you choose On Fax Send or Send amp Receive and scan your fax to send from memory you can include an image of the first page of the fax on the Fax Sent Confirmation report Press Setup press Fax Confirmation and then press On Fax Send again Select On from the Image on Fax Send Report menu Print fax error reports You can configure the device so that it automatically prints a report when there is an error during transmission or reception To set the device to print fax error reports automatically 1 2 3 4 Press Setup Press right arrow f to select Print Report and then press OK Press right arrow fm to select Fax Error and then press OK Press right arrow to select one of the following and then press OK Send amp Receive P
97. c e te dee E DO NEN area OO ASS esatto des ces cem 60 Print fax confirmation reports rennir rer eraa a ire arar EAN E aN AA aaa Ear atni ae Ea 60 Printfax error ET EEEE E e EE 61 Print and view the fax log nice aa e itd cec a a e dede 61 Cancela fax eia aa ae aue eidem 62 7 Configure and manage Manage the device 2 4 eaaa a a deine ARI a A TA qe de oe edet des 63 Monitor the device Leer thi e teme e qe e ERU te I ede End eee nei rd EA 63 Administer the device e In der ete Ert et PER ERR ERAN EPR ERI PE De MR dre 64 Use device management tools c cess aa a a i ni denen d nde cag 64 Toolbox WIndOWS oe eret detras Ente RO ees ee EDI ee E eq ERE eae 64 Open the Foro loro REX 65 Toolbox tabs erae rr RE ERN tr TRE RE 65 HP Printer Utility Mac OS rire eiecti Per lens HR Rr ge RR HR RHET 66 Open the HP Printer Utility 2 1 cerneret eto t teet reete ee nee idee tg 66 HP Printer Utility panels ssis asisip atigi nie eritis t nen trece nnne nnno ne 66 Understand the self test report ss 66 Set up faxing for the device rires nent eere eo e doe E de ier 67 Set up faxing parallel phone systems ssssssssssseseseneenerenen nenne 68 Choose the correct fax setup for your home or office ssssssssssssssss 69 Select your fax setup case us 70 Case A Separate fax line no voice calls received sse 72 Case B Set up th
98. c uninstall bat on the Starter CD to perform a clean uninstallation of the device driver Restart your computer and reinstall the device driver Check the computer system Make sure that your computer is running one of the supported operating systems Make sure that the computer meets at least the minimum system requirements Clear jams Occasionally media becomes jammed during a job Try the following remedies before you attempt to clear the jam Make sure that you are printing with media that meets specifications For more information see Understand specifications for supported media Make sure that you are printing with media that is not wrinkled folded or damaged Make sure that the device is clean For more information see Clean the device Make sure that the trays are loaded correctly and are not too full For more information see Load media This section contains the following topics Clear paper jams Avoid paper jams Clear paper jams If the paper was loaded in the main tray you might need to clear the paper jam from the rear door Paper can also jam in the automatic document feeder Several common actions can cause paper to jam the automatic document feeder Placing too much paper in the document feeder tray For information on the maximum number of sheets allowed in the automatic document feeder see Load originals Using paper that is too thick or too thin for the device Trying t
99. ceiving fax machine to provide a pass code to the device it is polling in order to receive the fax Make sure the device you are polling does not have a pass code set up or has not changed the default pass code or the HP All in One will not be able to receive the fax To set up poll to receive a fax from the device control panel 1 Press the left arrow i or the right arrow i to select Fax B amp W or Color fax and then press OK 2 Press right arrow f until Fax Method appears and then press OK 3 Press right arrow i until Poll to Receive appears and then press OK 50 Fax 4 Enter the fax number of the other fax machine 5 Press Start Ef NOTE If you selected Color Fax but the sender sent the fax in black and white the device prints the fax in black and white Forward faxes to another number You can set up the device to forward your faxes to another fax number A received color fax is forwarded in black and white HP recommends that you verify the number you are forwarding to is a working fax line Send a test fax to make sure the fax machine is able to receive your forwarded faxes To forward faxes from the device control panel 1 Press Setup 2 Press right arrow i until Fax Settings appears and then press OK 3 Press right arrow le until Fax Forwarding appears and then press OK 4 Press right arrow i until On appears and then press OK f NOTE If the device is not able to forward the fax to the desi
100. clean 110 feeding problems troubleshoot 110 load originals 16 automatic fax reduction 52 170 B Back button 10 backup fax 49 baud rate 58 best copy quality 33 black and white pages copy 30 fax 40 troubleshoot 120 black dots or streaks troubleshoot copies 125 scan 129 blank pages troubleshoot copy 123 print 115 scan 129 blocked fax numbers set up 52 borderless printing Mac OS 25 Windows 25 broadcast faxing send 44 buttons device control panel 10 C cancel copy 36 print job 29 scan 39 scheduled fax 44 Cancel button 10 capacity ADF 16 tray 21 cards guidelines 18 sizes supported 20 tray supporting 21 clean automatic document feeder 110 exterior 110 ink cartridge contacts 105 ink cartridge ink nozzle area 106 ink cartridges 104 scanner glass 109 color copies 36 fax 45 color copy 30 colored text and OCR 39 colors bleeding 121 faded or dull 120 print black and white troubleshoot 120 troubleshoot 121 wrong 120 computer modem shared with fax parallel phone systems 77 shared with fax and answering machine parallel phone systems 85 shared with fax and voice line parallel phone systems 80 shared with fax and voice mail parallel phone Systems 89 confirmation reports fax 60 connections features available 11 connectors locating 9 contrast fax 46 copy cancel 36 enhance light areas 36 from the device control panel 30 legal to letter 34 number of copies 31 paper size 31
101. connecting and turning on the device you might have to wait several minutes for all of the Plug and Play events to complete Follow the onscreen instructions When the software installation is complete the HP Digital Imaging Monitor icon appears in the Windows system tray To uninstall from a Windows computer method 2 ET NOTE Use this method if Uninstall is not available in the Windows Start menu 1 On the Windows taskbar click Start select Settings select Control Panel and then click Add Remove Programs Or Click Start click Control Panel and then double click Programs and Features Select HP Officejet All in One Series and then click Change Remove or Uninstall Change Follow the onscreen instructions Disconnect the device from your computer Restart your computer NOTE Itis important that you disconnect the device before restarting your computer Do not connect the device to your computer until after you have reinstalled the software Insert the device Starter CD into your computer s CD ROM drive and then start the Setup program Follow the onscreen instructions and also see Install the software before connecting the device recommended To uninstall from a Windows computer method 3 Er 1 d NOTE Use this method if Uninstall is not available in the Windows Start menu Insert the device Starter CD into your computer s CD ROM drive and then start the Setup program Di
102. connections To clean the area around the ink nozzles 1 Turn on the device and open the ink cartridge door The print carriage moves to the far right side of the device 2 Wait until the print carriage is idle and silent and then unplug the power cord from the back of the device 4 NOTE Depending how long the HP All in One is unplugged the date and time might be erased You might need to reset the date and time later when you plug the power cord back in Lightly press down on the ink cartridge to release it and then pull it toward you out of the slot ad 4 NOTE Do not remove both ink cartridges at the same time Remove and clean each ink cartridge one at a time Do not leave an ink cartridge outside the device for more than 30 minutes gt Place the ink cartridge on a piece of paper with the ink nozzles facing up Lightly moisten a clean foam rubber swab with distilled water e Work with ink cartridges 107 Chapter 8 6 Clean the face and edges around the ink nozzle area with the swab as shown below Nozzle plate do not clean 2 Face and edges around the ink nozzle area A CAUTION Do not clean the nozzle plate 7 Slide the ink cartridge back into the slot Push the ink cartridge forward until it clicks into place 8 Repeat if necessary for the other ink cartridge 9 Gently close the ink cartridge door and plug the power cord into the back of the device Store
103. correct sssssssseseeeeem 116 Placement of the text or graphics is wrong cccccccceeeeseeeeeeeeeaeeeeeeeeeeeseeeensaeeeeeeeeeeeess 116 The device prints half a page then ejects the paper sssssssssssssssse 117 Contents Poor print quality and unexpected printouts sessse mem 117 Common poor quality printout problems sssseee emen 118 Meaningless characters print nennen nnne nter enean 118 Inkis Smiearing E Nea eder base dee A 119 Ink is not filling the text or graphics completely ssssssssmm 119 Output is faded or dull colored ss 120 Colors are printing as black and White sssssesse enn 120 Wrong colors are printing wedeni mure natif de ee eie Pere Dee ages 120 Printout shows bleeding colors seeee emere 121 Colors do not line up properly sise 121 Lines or dots are missing from text or graphics ssss m 121 Solve paper feed problems cierre eoe ee ee eese vere n Ene d d dues 121 Solve copy probletmis e assessment dtr oy EUR tendue ra ap ede re Be en es 123 NO copy came QU Em 123 Copies are blank oat teret sete er ERR ORE ER DE 123 Documents are missing or faded 0 cccccccceeceeeceeeceeceeeeeeeeeseeeeeaaaeaeeeeeeeeeeeeeseeecinaeeaeeees 124 SIPAM TeQUCed ere ober REIR or er EUREN I EE 124 Copy quallity iS DOOM rssi 1 chante ted Deed dte e tue a etae e
104. cs store that carries phone accessories You will also need another phone cord which can be a standard phone cord that you might already have in your home or Office Check the connection between the telephone wall jack and the device to make sure the phone cord is secure Make sure you use the phone cord that came with the device If you do not use the supplied phone cord to connect from the telephone wall jack to the device you might not be able to send or receive faxes After you plug in the phone cord that came with the device run the fax test again If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the device directly to the telephone wall jack The Dial Tone Detection test failed Solution Other equipment which uses the same phone line as the device might be causing the test to fail To find out if other equipment is causing a problem disconnect everything from the phone line and then run the test again If the Dial Tone Detection Test passes without the other equipment then one or more pieces of the equipment is causing problems try adding them back one at a time and rerunning the test each time until you identify which piece of equipment is causing the problem Try connecting a working phone and phone cord to the telephone wall jack that you are using for the device and check for a dial ton
105. cs for recycling purposes at the end of product life Material safety data sheets Material safety data sheets MSDS can be obtained from the HP Web site at www hp com go msds Recycling program HP offers an increasing number of product return and recycling programs in many countries regions and partners with some of the largest electronic recycling centers throughout the world HP conserves resources by reselling some of its most popular products For more information regarding recycling of HP products please visit www hp com hpinfo globalcitizenship environment recycle HP inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used ink cartridges and ink cartridges free of charge For more information go to the following Web site www hp com hpinfo globalcitizenship environment recycle Environmental product stewardship program 167 Appendix D 168 Disposal of waste equipment by users in private households in the European Union Espa ol Italiano esky Nederlands Dansk Eesti a Polski Lietuvi kai Latviski Magyar Portugu s Sloven ina Sloven ina Svenska Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household
106. ct Fax Speed Dial Settings from the drop down list Device control panel Press the Setup button select the Speed Dial option and then press OK To add a group Select Group Speed Dial select an unassigned speed dial entry and then press OK Use the arrow keys to highlight a speed dial entry and then press OK to select it Repeat this step to add additional speed dial entries to this group When finished exit the menu To add entries to a group Select Group Speed Dial select the group speed dial entry that you want to change and then press OK Use the arrow keys to highlight a speed dial entry and then press OK to select it Repeat this step to add additional speed dial entries to this group When finished exit the menu To delete an entry from a group Select Group Speed Dial select the group speed dial entry that you want to change and then press OK Use the arrow keys to highlight a speed dial entry and then press OK to select it Repeat this step to remove additional speed dial entries from this group When finished exit the menu To delete a group Select Delete Speed Dial press the arrow keys to highlight the speed dial entry that you want to delete and then press OK Print and view a list of speed dial entries You can print or view a list of all of the speed dial entries that have been set up Each entry in the list contains the following information Speed dial number Name associated with the fax number
107. ct fax setup for your home or office To fax successfully you need to know what types of equipment and services if any share the same phone line with the device This is important because you might need to connect some of your existing office equipment directly to the device and you might also need to change some fax settings before you can fax successfully To determine the best way to set up the device in your home or office first read through the questions in this section and record your answers Next refer to the table in the following section and choose the recommended setup case based on your answers Make sure to read and answer the following questions in the order they are presented 1 Do you have a digital subscriber line DSL service through your telephone company DSL might be called ADSL in your country region If you answered Yes proceed directly to Case B Set up the device with DSL You do not need to continue answering questions If you answered No continue answering questions 2 Do you have a private branch exchange PBX phone system or an integrated services digital network ISDN system If you answered Yes proceed directly to Case C Set up the device with a PBX phone system or an ISDN line You do not need to continue answering questions If you answered No continue answering questions Set up faxing for the device 69 Chapter 7 Do you subscribe to a distinctive ring service through your telephone compa
108. ct from the Help menu opens a help window on your computer screen 8 Start Initiates a copy fax or scan job Pressing Start processes the job according to the function selected 9 Cancel Stops a job exits a menu or exits settings 10 Scan function indicator 11 Copy Color function indicator 12 Copy B amp W function indicator 13 Fax Color function indicator 14 Fax B amp W function indicator 15 Power Turns the device on or off The Power button is lit when the device is on The light blinks while performing a job When the device is turned off a minimal amount of power is still supplied To completely disconnect the power supply turn the device off and then unplug the power cord 16 Low ink indicator 10 Get started continued Label 17 18 Name and Description Original loaded indicator Paper jam indicator Connection information Description USB connection Recommended number of connected computers for best performance One computer connected with a USB cable to the rear USB 2 0 high speed port on the device Supported software features All features are supported Setup instructions Follow the setup poster guide for detailed instructions Printer sharing Up to five computers The host computer must be turned on at all times or the other computers cannot print to the device All features resident on the host computer are supported Only print is supported fr
109. ction Figure 7 9 Back view of the device 1 Telephone wall jack 2 Use the phone cord provided to connect to the 1 LINE port on the back of the device 3 Answering machine 4 Telephone optional To set up the device with a shared voice fax line with answering machine 1 Remove the white plug from the port labeled 2 EXT on the back of the device 2 Unplug your answering machine from the telephone wall jack and connect it to the port labeled 2 EXT on the back of the device NOTE If you do not connect your answering machine directly to the device fax tones from a sending fax machine might be recorded on your answering machine and you probably will not be able to receive faxes with the device 3 Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device NOTE If you do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 84 Configure and manage 4 Optional If your answering machine does not have a built in phone for convenience you might want to connect a phone to the back of your answering machine at the OUT port 4 NOTE If your answering machine does not let you connect an external phone
110. delle risorse naturali e garantiscono che tali apparecchiature vengano rotamaie nel rispetto dell ambiente e della tutela della salute Per ulteriori informazioni sui punti di raccolta delle apparecchiature da rotiamare contattare il proprio comune di residenza il servizio di smaltimento dei rifiuti locale o il negozio presso il quale stato acquistato il prodotto Eliminaci n de residuos de aparatos el ctricos y electr nicos por parte de usuarios dom sticos en la Uni n Europea Este simbolo en el produclo o en el emboloje indica que vo se puede desechar al produclo junto con los residuos dom sticos Pr el corirario si debe eliminar este lipo de residuo es responsabilidad del usuario entregarlo en un punto de recogida designado de reciclado de aparatos electr nicos y el ctricos E reciclaje y la recogida por separado de estos residuos of el moments de la elininoci n eyudar a preservar recurtos namalas y a garantir que el reciclaje proteja la salud y el medio ambiente S desea intormari n adicional sobre lee lugares donde puede dejar estos residuos para su reciclado p ngase en conlacto con las autoridades locales de su ciudad con el servicio de gesti n de residuos dom sticos o con la tienda donde adquiri el producto Likvidace vyslou il ho za zen u ivateli v dom cnosti v zem ch EU Tato zna ka na produktu nebo na jeho abalu ozna uje e tento produkt nesm b t likvidov n prestim vyhozen m do b n ho domovn ho odpadu
111. dge into the empty cartridge slot Make sure you push the ink cartridge in firmly until it snaps into place If you are installing the tri color ink cartridge slide it into the left slot If you are installing a black photo or gray photo ink cartridge slide it into the right slot Close the front access door If you installed a new ink cartridge the device prints an ink cartridge alignment page When prompted ensure plain white paper is loaded in the input tray then press OK Load the ink cartridge alignment sheet face down on the scanner glass in the front right corner with the top of the page to the right and then press OK For more information see Load an original on the scanner glass The HP All in One aligns the ink cartridges Recycle or discard the ink cartridge alignment sheet Align the ink cartridges The HP All in One prompts you to align cartridges every time you install or replace an ink cartridge You can also align the ink cartridges at any time from the device control panel or by using the software you installed with the device Aligning the ink cartridges ensures high quality output f NOTE If you remove and reinstall the same ink cartridge the device will not prompt you to align the ink cartridges It remembers the alignment values for that ink cartridge so you do not need to realign the ink cartridges 102 Maintain and troubleshoot To align the ink cartridges from the device control panel when
112. e If you do not hear a dial tone contact your telephone company and have them check the line Solve fax problems 133 Chapter 8 Make sure you have correctly connected the device to the telephone wall jack Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the device directly to the telephone wall jack If your telephone system is not using a standard dial tone such as some PBX systems this might cause the test to fail This will not cause a problem sending or receiving faxes Try sending or receiving a test fax Check to make sure the country region setting is set appropriately for your country region If the country region setting is not set or is set incorrectly the test might fail and you might have problems sending and receiving faxes Make sure you connect the device to an analog phone line or you will not be able to send or receive faxes To check if your phone line is digital connect a regular analog phone to the line and listen for a dial tone If you do not hear a normal sounding dial tone it might be a phone line set up for digital phones Connect the device to an analog phone line and try sending or receiving a fax
113. e and then click Print b Click Properties or Setup Click the Paper Quality tab Select the media size from the Size is drop down list Select the Borderless Printing check box Select the media source from the Source is drop down list Select the media type from the Type is drop down list NOTE Borderless printing is not supported on plain media If you are printing photos select Best from the Print Quality drop down list Alternatively select Maximum dpi which provides up to 4800 x 1200 optimized dpi for optimum print quality Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi This setting might temporarily use a large amount of hard disk space 400 MB or more and will print more slowly Change any other print settings and then click OK Print the document If you printed on photo media with a tear off tab remove the tab to make the document completely borderless To print a borderless document Mac OS GS ON Oo BR D Load the appropriate media For more information see Load media Open the file that you want to print Click File and then click Page Setup Verify that the correct printer is selected Select the borderless media size and then click OK Click File and then click Print Open the Paper Type Quality panel Click the Paper tab and then select the media type from the Paper type drop down list NOTE Borderless printing is not supported on plain media
114. e best results observe the following guidelines Always use media that conforms to the device specifications For more information see Understand specifications for supported media Load only one type of media at a time into a tray Load media print side down and aligned against the right and back edges of the tray For more information see Load media Select print media 17 Chapter 2 Do not overload the trays For more information see Understand specifications for supported media To prevent jams poor print quality and other printing problems avoid the following media e Multipart forms Media that is damaged curled or wrinkled o Media with cutouts or perforations Media that is heavily textured embossed or does not accept ink well Media that is too lightweight or stretches easily Cards and envelopes Avoid envelopes that have a very slick finish self stick adhesives clasps or windows Also avoid cards and envelopes with thick irregular or curled edges or areas that are wrinkled torn or otherwise damaged Use tightly constructed envelopes and make sure the folds are sharply creased Load envelopes with the flaps facing up Photo media Use the Best mode to print photographs Note that in this mode printing takes longer and more memory is required from your computer Remove each sheet as it prints and set it aside to dry Allowing wet media to stack up may cause smearing Transparencie
115. e device For more information on setting up the device for faxing see Set up faxing for the device If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the device directly to the telephone wall jack Try connecting a working phone and phone cord to the telephone wall jack that you are using for the device and check for a dial tone If you do not hear a dial tone contact your telephone company and have them check the line Try to send or receive a test fax If you can send or receive a fax successfully there might not be a problem After you resolve any problems found run the fax test again to make sure it passes and the device is ready for faxing Solve fax problems 131 Chapter 8 The Phone Cord Connected to Correct Port on Fax test failed Solution Plug the phone cord into the correct port 1 Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device 4 NOTE If you use the 2 EXT port to connect to the telephone wall jack you Will not be able to send or receive faxes The 2 EXT port should only be used to connect other equipment such as an answering machine Figure 8 1 Back view of the device cape 1 Telephone wall jack 2
116. e device with DSL ssssssssssseseneeeeeerenreen enne 73 Case C Set up the device with a PBX phone system or an ISDN line 74 Case D Fax with a distinctive ring service on the same line ssss 74 Case E Shared voice fax line essssseeeeeeeee emen 75 Case F Shared voice fax line with voice mail 76 Case G Fax line shared with computer modem no voice calls received 77 Case H Shared voice fax line with computer modem ce ccc eeeneteeeeeeeeeneeeeeeeeeees 80 Case Shared voice fax line with answering machine eee ee eeeeteeeeeeeeteeeeeeeees 84 Case J Shared voice fax line with computer modem and answering machine 85 Case K Shared voice fax line with computer dial up modem and voice mail 89 Serial type fax setup isi eet etenim ill eee er e ese Seen EO dengan ntn eide De Ce da 91 Configure the device Windows ss 92 Install the software before connecting the device recommended ss 92 Connect the device before installing the software sssssssssssnn 93 Share the device on a locally shared network sssssse n 93 Configure the device Mac OS sise 94 To installthe Software 5 52 Irae ae HC e iecit ipod este sie e ae tin ed 94 Share the device on a locally shared network sssssse 94 Uninstall and reinst
117. e junk fax list If you no longer want to block a fax number you can remove a number from your junk fax list To remove numbers from the list of junk fax numbers 1 Press Setup 2 Press Fax Settings and then press OK 3 Press Junk Fax Blocker and then press OK 4 Press Delete and then press OK 5 Press the right arrow button to scroll through the numbers you have blocked When the number you want to remove appears press OK to select it 6 When the Delete Another prompt appears do one of the following If you want to remove another number from the list of junk fax numbers press Yes and then repeat step 5 for each number you no longer want to block If you are done press No Receive faxes to your computer Use Fax to PC to automatically receive faxes and save faxes directly to your computer With Fax to PC you can store digital copies of your faxes easily and also eliminate the hassle of dealing with bulky paper files Received faxes are saved as TIFF Tagged Image File Format Once the fax is received you get a notification with a link to the folder where the fax is saved The files are named in the following method XXXX YYYYYYYY ZZZZZZ tif where X is the sender s information Y is the date and Z is the time that the fax was received NOTE Fax to PC is available for receiving black and white faxes only Color faxes are printed instead of being saved to the computer NOTE Fax to PC is only supported
118. e maximal de terminaux qui peuvent tre connect s une interface t l phonique La terminaison d une interface peut se composer de n importe quelle combinaison d appareils condition que le total des num ros REN ne d passe pas 5 Bas sur les r sultats de tests FCC Partie 68 le num ro REN de ce produit est 0 0B This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution might be particularly important in rural areas ho Note The REN Ringer Equivalence Number assigned to each terminal device EA provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface might consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The REN for this product is O OB based on FCC Part 68 test results 164 Regulatory inform
119. e problems sending and receiving faxes you might want to try setting the Fax Speed setting to Medium or Slow The following table provides the available fax speed settings Fax speed setting Fax speed Fast v 34 33600 baud Medium v 17 14400 baud Slow v 29 9600 baud To set the fax speed from the device control panel 1 Press Setup 2 Press right arrow i to select Fax Settings and then press OK 3 Press right arrow i to select Fax Speed and then press OK 4 Select an option using the arrow keys and then press OK 58 Fax Fax over the Internet You may subscribe to a low cost phone service that allows you to send and receive faxes with your device by using the Internet This method is called Fax over Internet Protocol FolP You probably use a FolP service provided by your telephone company if you Dial a special access code along with the fax number or Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection NOTE You can only send and receive faxes by connecting a phone cord to the port labeled 1 LINE on the device This means that your connection to the Internet must be done either through a converter box which supplies regular analog phone jacks for fax connections or your telephone company Some Internet faxing services do not work properly when the device is sending and receiving faxes at high speed 33600bps If you experi
120. e secure Ifthe device is connected to a network check the following o Check the Link light on the back of the device e Make sure you are not using a phone cord to connect the device Check any personal firewall software installed on the computer The personal software firewall is a security program that protects a computer from intrusion However the firewall might block communication between the computer and the device If there is a problem communicating with the device try temporarily disabling the firewall If the problem persists the firewall is not the source of the communication problem Re enable the firewall Device takes a long time to print Check the system configuration and resources Make sure the computer meets the minimum system requirements for the device For more information see System requirements Check the device software settings Print speed is slower when Best or Maximum dpi is selected as the print quality To increase the print speed select different print settings in the device driver For more information see Change print settings Blank or partial page printed Clean the ink cartridge Complete the ink cartridge cleaning procedure For more information see Clean the ink cartridges Solve printing problems 115 Chapter 8 Check the media settings Make sure you select the correct print quality settings in the printer driver for the media loaded in the trays Make sure the page settin
121. e traitement des d chets m nagers ou le magasin o vous avez achet le produit Entsorgung von Elektroger ten durch Benutzer in privaten Haushalten in der EU Dieses Symbol auf dem Produkt oder dessen Verpackung gib an dass das Produkt nicht zusammen mit dem Restm ll entsorgt werden darf Es obliegt daher Ihrer Verantwortung das Gel an einer entsprechenden Sel f r die Entsorgung oder Wiederverwerlng von Elekrograien aller Art abzugeben zB sin Werlsoffho Die separate Sammlung und das Recyceln Ihrer alten Elekironer te zum Zeitpunkt ihrer Entsorgung r gi zum Schutz der Umwelt bel und gew hrleistat dass sie auf eine Art und Waise rocyeslt werden Jie keine Gef hrdung f r die Gesundheit des Menschen und der Umwelt darstellt Weitere Informationen dar ber wo Sie alie Elektroger te zum Recyceln abgeben k nnen erhalten Sie bei den rllichen Beh rden Wertstoffh fen oder dort wo Sie das Ger t erworben haben Smaltimento di apparecchiature da rottamare da parte di privati nell Unione Europea Questo simbolo che appare sul prodotto o sulla confezione indica che il prodotto non deve essere smaltito assieme agli altri rifiuti domestici Gli utenti devono provvedere allo smaltimento delle apparecchiature da rottamare portandole al luogo di raccolta indicato per il riciclaggio delle apparecchiature elettriche ed elettroniche La raccolta e il riciclaggio separali delle apparecchiature da rottamare in fase di smalimento favoriscono la conservazione
122. eady have in your home or office 4 If your modem software is set to receive faxes to your computer automatically turn off that setting NOTE If you do not turn off the automatic fax reception setting in your modem software the device will not be able to receive faxes 5 Turn on the Auto Answer setting 6 Optional Change the Rings to Answer setting to the lowest setting two rings 7 Run a fax test When the phone rings the device automatically answers after the number of rings you set in the Rings to Answer setting The device begins emitting fax reception tones to the sending fax machine and receives the fax 78 Configure and manage Set up the device with a computer DSL ADSL modem If you have a DSL line and use that phone line to send faxes follow these instructions to set up your fax 1 Telephone wall jack 2 Parallel splitter 3 DSL ADSL filter Connect one end of the phone jack that was supplied with the device to connect to the 1 LINE port on the back of the device Connect the other end of the cord to the DSL ADSL filter 4 Computer 5 Computer DSL ADSL modem NOTE You will need to purchase a parallel splitter A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a 2 line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back E To set up the device with
123. ects the paper The device shuts down unexpectedly Check the power and power connections Make sure the device is connected firmly to a functioning alternating current AC power outlet For voltage requirements see Electrical specifications Error message appears on control panel display 114 A non recoverable error has occurred Disconnect all cables such as power cord and USB cable wait about 20 seconds and reconnect the cables If the problem persists visit the HP Web site www hp com support for the latest troubleshooting information or product fixes and updates Maintain and troubleshoot The device is not responding nothing prints There are print jobs stuck in the print queue Open the print queue cancel all documents and then reboot the computer Try to print after the computer reboots Refer to the Help system for the operating system for more information Check the device setup For more information see General troubleshooting tips and resources Check the device software installation If the device is turned off when printing an alert message should appear on your computer screen otherwise the device software might not be installed correctly To resolve this uninstall the software completely and then reinstall the device software For more information see Uninstall and reinstall the software Check the cable connections Make sure both ends of the network USB cable ar
124. ed and then review the appropriate topic in this section for solutions to try 130 This section contains the following topics The Fax Hardware Test failed The Fax Connected to Active Telephone Wall Jack test failed The Phone Cord Connected to Correct Port on Fax test failed The Using Correct Type of Phone Cord with Fax test failed The Dial Tone Detection test failed The Fax Line Condition test failed The Fax Hardware Test failed Solution Turn off the device by using the Power button located on the device control panel and then unplug the power cord from the back of the device After a few seconds plug the power cord in again and then turn the power on Run the test again If the test fails again continue reviewing the troubleshooting information in this section Try to send or receive a test fax If you can send or receive a fax successfully there might not be a problem Ifyou are running the test from the Fax Setup Wizard Windows or HP Fax Setup Utility Mac OS make sure the device is not busy completing another task such as receiving a fax or making a copy Check the display for a message indicating that the device is busy If it is busy wait until it is finished and in the idle state before running the test Maintain and troubleshoot Make sure you use the phone cord that came with the device If you do not use the supplied phone cord to connect from the telephone wall jac
125. ed the line marking in the tray NOTE Do not load paper while the device is printing 2 Slide the media guides in the tray to adjust them for the media size that you have loaded 3 Pull out the tray extender Print on special and custom sized media To print on special or custom sized media Windows 1 Load the appropriate media For more information see Load media 2 With a document open click Print on the File menu and then click Setup Properties or Preferences 3 Click the Paper Features tab Print on special and custom sized media 23 Chapter 2 D Select the media size from the Size is drop down list To set a custom media size a Click the Custom button b Type a name for the new custom size c In the Width and Height boxes type the dimensions and then click Save d Click OK twice to close the properties or preferences dialog box Open the dialog box again e Select the new custom size To select the media type a Click More in the Type is drop down list b Click the desired media type and then click OK Select the media source from the Source is drop down list Change any other settings and then click OK Print your document To print on special or custom sized media Mac OS So ONS 2 9g Load the appropriate media For more information see Load media On the File menu click Page Setup Verify that the correct printer is selected Select the media size
126. en the System Preferences and select Printer amp Faxes Double click the printer in the Printer Browser Select the print job click Hold and then click Delete Cancel a print job 29 4 Copy You can produce high quality color and grayscale copies on a variety of paper types and sizes f NOTE Copying from the HP photo and imaging software is only available on the Mac OS NOTE f you are copying a document when a fax arrives the fax is stored in the device memory until the copying finishes This can reduce the number of fax pages stored in memory This section contains the following topics Make copies from the device control panel Change the copy settings Set the number of copies Set the copy paper size Set the copy paper type Change copy speed or quality Resize an original to fit onto letter or A4 paper Copy a legal size document onto letter paper Adjust the lightness and darkness of your copy Enhance blurred areas of your copy Enhance light areas of your copy Cancel a copy job Make copies from the device control panel You can make quality copies from the device control panel To make a copy from the device control panel 1 2 30 Copy Make sure you have paper loaded in the main tray Place your original face down on the scanner glass For more information see Load originals Use the left arrow j or right arrow i to select one of the following functions
127. ence problems sending and receiving faxes while using an Internet fax service use a slower fax speed You can do this by changing the Fax Speed setting from High the default to Medium For information on changing this setting see Set the fax speed If you have questions about internet faxing contact your internet faxing services support department Test fax setup You can test your fax setup to check the status of the device and to make sure it is set up properly for faxing Perform this test after you have completed setting up the device for faxing The test does the following Tests the fax hardware Verifies the correct type of phone cord is connected to the device Checks that the phone cord is plugged into the correct port Checks for a dial tone Checks for an active phone line Tests the status of your phone line connection The device prints a report with the results of the test If the test fails review the report for information on how to fix the problem and rerun the test To test fax setup 1 Setup the device for faxing according to your particular home or office setup instructions 2 Make sure the ink cartridges are installed and that full size paper is loaded in the main tray before starting the test 3 From the device control panel press Setup 4 Press right arrow f to select Tools and then press OK Test fax setup 59 Chapter 6 5 Press right arrow i to select Run Fax Test and then press
128. ended nn un edu 124 Copy defects are apparent unies ennt ere Re enne ht nr retten ings 124 The device prints half a page then ejects the paper ssssssssssssssssseeesse 125 Error messages appear iii 125 Papermismateh ione de p Hiei adc ee kaa ada 125 Solve scan problems er EE RR Hei ree e Ue rores 126 Scanner did nothing code aite tte steps Pete se Eae nan Dien c Ee Tee kae pip Petre b 126 Scan takes too long annee re etr lee een doen ne ree 126 Part of the document did not scan or text is missing seen 127 Text cannot be edited aie cete eet x DR ed Lene EE e nes 127 Error messages appear eee gedreht ntt he RR ERE PS aeree ta nter De ein tee 128 Scanned image quality is poor sssssssssseseeeeeneee eene 128 Scan defects are apparent sisi 129 Solve fax problems sise 129 The fax test failed rime rr RETE rrt rere 130 Troubleshoot installation issues ssesee eene ener nnns 142 Hardware installation suggestions essen 142 Software installation suggestions sssseseeeneee em eene eene 143 Cl ar jams inner men M nn eee E 144 Clear paper jams iate repe iei eater tuae Min eae cui exitio bau eee 144 Avoid paper jams Garrie SER HR petet ette 146 A HP supplies and accessories Order printing supplies online aeren ee erret EEE EEEN AE randa tnnc 147 Suse e MCI ER 147 elzi Oe 147
129. enter and Toolbox Windows Understand the device parts Front view e Printing supplies area e Back view Device control panel buttons and lights Connection information Front view 1 Device control panel 2 Main tray 3 Front access door 8 Get started continued 4 Scanner glass 5 Automatic document feeder Printing supplies area 1 Front access door 2 Ink cartridges Back view 1 Rear universal serial bus USB port 2 Power input 3 1 LINE fax 4 2 EXT phone Understand the device parts 9 Chapter 1 Device control panel buttons and lights 344 HP Officejet JXXXX All in One 9wxyz LET van V Bo 6A S a Lcopy SCAN 669 dt o The following diagram and related table provide a quick reference to the device control panel features Label Name and Description 1 Keypad Enters values 2 Attention light Indicates an error condition 3 Back button Reverts back to its previous setting or upper level menu 4 Left arrow button Navigates forward through settings in the menus 5 OK button Selects the current menu or setting 6 Right arrow button Navigates in reverse through settings in the menus 7 Setup Presents the Setup menu for generating reports and other maintenance settings and for accessing the Help menu The topic that you sele
130. ephone Network PSTN gedacht SchlieBen Sie den TAE N Telefonstecker der im Lieferumfang des HP All in One enthalten ist an die Wandsteckdose TAE 6 Code N an Dieses HP Fax kann als einzelnes Ger t und oder in Verbindung mit seriellem Anschluss mit anderen zugelass enen Endger ten verwendet werden Australia wired fax statement In Australia the HP device must be connected to Telecommunication Network through a line cord which meets the requirements of the Technical Standard AS ACIF S008 Australia wired fax statement 165 Appendix D Regulatory model number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SDGOB 0831 This regulatory number should not be confused with the marketing name HP Officejet J4500 All in One series or product number Declaration of conformity SAFETY TELECOM VA DECLARATION OF CONFORMITY inven according to ISO IEC 17050 1 and EN 17050 1 Supplier s Name Hewlett Packard Company DoC SDGOB 0831 rel 1 0 Supplier s Address 16399 West Bernardo Drive San Diego CA 92127 1899 USA declares that the product Product Name HP Officejet J4500 series Regulatory Model Number SDGOB 0831 Product Options All Power Adapter 0957 2242 conforms to the following Product Specifications and Regulations IEC 60950 1 2001 EN60950 1 2001 EN 60825 1 1994 A1 2002 A2 2001 CISPR 22 2005
131. er from the speed dial list and then enter a phone number after the number You cannot enter a fax number that has more than 50 characters 4 Press Start If the device detects an original loaded in the automatic document feeder it sends the document to the number you entered xy TIP If the recipient reports issues with the quality of the fax you sent you can try changing the resolution or contrast of your fax Send a fax manually from a phone Sending a fax manually allows you to make a phone call and talk with the recipient before you send the fax This is useful if you want to inform the recipient that you are going to send them a fax before sending it When you send a fax manually you can hear the dial tones telephone prompts or other sounds through the handset on your telephone This makes it easy for you to use a calling card to send your fax Depending on how the recipient has their fax machine set up the recipient might answer the phone or the fax machine might take the call If a person answers the phone you can speak with the recipient before sending the fax If a fax machine Send a fax 41 Chapter 6 answers the call you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine To send a fax manually from an extension phone 1 2 Load your originals For additional information see Load originals Press the left arrow i or right arrow fl to select F
132. er is encouraged to try to correct the interference by one or more of the following measures e Reorient the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help For further information contact Manager of Corporate Product Regulations Hewlett Packard Company 3000 Hanover Street Palo Alto Ca 94304 650 857 1501 Modifications part 15 21 The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice to users in Korea ASA SLL BS 7171 0 71712 HAPSOE MAT Me SSS tte 772A FHIANN EE TE RISO APSE 4 UELI Notice to users in Korea 161 Appendix D VCCI Class B compliance statement for users in Japan CORB PRUBRES SERBS AEM AMBSA VCC D CETS lt 772 B S MRESTTS CORB RERA CHATSCCZANCLTWRTAY Z OREN PVAPTLEV AY RiMICUMRL TEA na t ERRAT CEPHWETF BW RUS BCH TIEL URW RUSZLTREUW
133. es are installed and the ink cartridges are not low on ink For more information see Manage the device and Work with ink cartridges HP cannot guarantee the quality of non HP ink cartridges Poor print quality and unexpected printouts This section contains the following topics e Common poor quality printout problems Meaningless characters print e Ink is smearing Ink is not filling the text or graphics completely Output is faded or dull colored Colors are printing as black and white Wrong colors are printing Printout shows bleeding colors Colors do not line up properly Lines or dots are missing from text or graphics Poor print quality and unexpected printouts 117 Chapter 8 Common poor quality printout problems Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink For more information see Manage the device and Work with ink cartridges HP cannot guarantee the quality of non HP ink cartridges Check the paper quality The paper might be too moist or too rough Make sure the media meets HP specifications and try to print again For more information see Understand specifications for supported media Check the type of media loaded in the device Make sure the tray supports the type of media you have loaded For more information see Understand specifications for supported media Check the device loca
134. et product of de verpakking geeft agn dat dit product niet mag worden afgevoerd met het huishoudelik afval Het is uw veronwaordeliheid uw afgedankte apparatuur afte leveren op een aangewezen inzamelpuni voor de verwerking van afgedankte elektrische en elektronische apparatuur De gescheiden inzameling en verwerking van uw afgedankie apparatuur draagt bij fof het sparen van natuurlijke bronnen en tot het hergebruik van materiaal op een wijze die de volksgezondheid en het milieu beschermt Voor meer informatie over yigarv uw algedanise apparatuur kunt inleveren voor recycling kunt u confact opnemen met het gemeentehuis in uw woonplaats de reinigingsdienst of de winkel waar u het product ebt aangescha Eramajapidamistes kasutuselt k rvaldatavate seadmete k itlemine Euroopa Liidus Kui tootel v i toote pakendil on see s mbol ei tohi seda toodet visata olmej tmete hulka Teie kohus on viia tarbetuks muutunud seade selleks etten htud elektri ja elektroonikaseadmete uiliseerimiskohta Uiiliseeritavate seadmete eraldi kogumine ja L nine aitab s sta loodusvarasid ning tagada ef k illemine toimub inimeste tervisele ja keskkonnale ohutult Lisateavet selle kohta kuhu saate uliliseerilava seadme k itlemiseks viia saate k sida kohalikust omavalitsusest olmej tmete utilseerimispunktist v i kauplusest kust te seadme ostsite H vitett vien laitteiden k sittely kotitalouksissa Euroopan unionin alueella T m tuotteessa tai sen pakkauksessa oleva
135. evice You can use standard phone cords for these connections If your modem software is set to receive faxes to your computer automatically turn off that setting 4 NOTE If you do not turn off the automatic fax reception setting in your modem software the device will not be able to receive faxes Turn on the Auto Answer setting Set your answering machine to answer after a low number of rings Change the Rings to Answer setting on the HP device to the maximum number of rings supported by your HP device The maximum number of rings varies by country region Run a fax test B NOTE If you are using a computer with two telephone ports you do not need a parallel splitter You can plug the answering machine into the OUT port on the back of the computer When the phone rings your answering machine answers after the number of rings you have set and then plays your recorded greeting The device monitors the call during this time listening for fax tones If incoming fax tones are detected the device emits fax reception tones and receives the fax if there are no fax tones the device stops monitoring the line and your answering machine can record a voice message Set up faxing for the device 87 Chapter 7 Shared voice fax line with computer DSL ADSL modem and answering machine 1 Telephone wall jack 2 Parallel splitter 3 DSL ADSL filter 4 Phone cord provided with the device connected to the
136. eys FilterKeys and MouseKeys The device doors buttons paper trays and paper guides can be operated by users with limited strength and reach Support For more details about the accessibility of this product and HP s commitment to product accessibility visit HP s Web site at www hp com accessibility For accessibility information for the Mac OS visit the Apple Web site at www apple com accessibility Contents 1 Get started Find other resources for the product ss 7 Understand the device parts sise 8 cnc EE 8 Printing supplies area escis eee deter ed oes dene HE Dg dee de dc Dee idonee cen 9 Back VIew 55 3085 coi de Three Ehe rede dieta b e e eaa UR ee eid eie xb eode Doe gt 9 Device control panel buttons and lights sssssssssssssssseseeeeeeeeee nnns 10 Connection information 22 ee ieece cette nset reine Re nemi nns IUe unu srna aaant geait 11 Use the device Use device control panel menus eese eene denne ette tinte nerd a dinner enean 12 Device control panel message types sis 12 Status MESSAGES sexe Rex tiet ntu te de decederet csetera te os 13 Warning messages e tree etre rete T e ie ei ni 13 Error messages niece aaa p ERE Rene De dete ate e epo ee cep PI Coe nde de Ro oot 13 Critical error Messages oer entree rtg I Ree dein eade deed etae e 13 Change device settings a teeth cist ie A o ei ecdesiae ee dett de eth 13 Use the HP Solution
137. ftware NOTE When you are configuring settings in HP Solution Center or in the HP Device Manager you cannot see the settings that have been configured from the device control panel such as the copy settings To change settings from the device control panel 1 Atthe device control panel press the left or right arrow keys to navigate to the function you are using for example Copy Color Press OK to select that function 2 Toreach the option that you want to change use one of the following methods Press a control panel button and then use the left or right arrow keys to adjust the value e Select the option from the menu on the control panel display 3 Selectthe value that you want and then press OK Change device settings 13 Chapter 2 To change settings from the HP Solution Center Windows A See Use the HP photo and imaging software To change settings from the HP photo and imaging software Mac OS 1 Click the HP Device Manager icon in the Dock 2 Select the device in the Devices drop down menu 3 On the Information and Settings menu click an item that you want to change Use the HP Solution Center Windows On a Windows computer the HP Solution Center is the entry point for the HP Photosmart Software Use the HP Solution Center to change print settings order supplies and access the onscreen Help The features available in the HP Solution Center vary depending on the devices you have ins
138. ftware Make sure the software is properly installed Scan takes too long e Check the settings If you set the resolution too high the scan job takes longer and results in larger files To obtain good results when scanning or copying do not use a resolution that is higher than needed You can lower the resolution to scan more quickly f you acquire an image through TWAIN you can change the settings so that the original scans in black and white See the onscreen Help for the TWAIN program for information e Check the status of the device If you sent a print or copy job before you tried to scan the scan starts if the scanner is not busy However the printing and scanning processes share memory which means that the scan might be slower 126 Maintain and troubleshoot Part of the document did not scan or text is missing e Check the original o o Make sure that you loaded the original correctly For more information see Load originals Colored backgrounds can cause images in the foreground to blend into the background Try adjusting the settings before you scan the original or try enhancing the image after you scan the original Check the settings o Make sure that the input media size is large enough for the original that you are scanning If you are using the HP photo and imaging software the default settings in the HP photo and imaging software might be set to automatically perform a specific task other than the
139. ftware on a Windows computer 1 Do one of the following On the Windows desktop double click the HP Photosmart Software icon Inthe system tray at the far right of the Windows taskbar double click the HP Digital Imaging Monitor icon On the taskbar click Start point to Programs or All Programs select HP and then click HP Photosmart Software 2 If you have more than one HP device installed select the tab with your product s name EA NOTE On a Windows computer the features available in the HP Photosmart Software vary depending on the devices you have installed The software is customized to show icons that are associated with the selected device If the selected device is not equipped with a particular feature then the icon for that feature does not appear in the software xy TIP Ifthe HP Photosmart Software on your computer does not contain any icons an error might have occurred during the software installation To correct this use the Control Panel in Windows to completely uninstall the HP Photosmart Software then reinstall the software For more information see the setup poster that came with your device To open the HP Photosmart Studio software on a Macintosh computer 1 Click the HP Photosmart Studio icon in the Dock The HP Photosmart Studio window appears 2 In the HP Photosmart Studio task bar click Devices The HP Device Manager window appears 3 Select your device from the Device drop down menu From he
140. g If the word processing icon is not present or active either you do not have word processing software installed on your computer or the scanner software did not recognize the program during the installation See the onscreen Help for the HP photo and imaging software for information about how to create a link to the word processing program The OCR software does not support scanning colored text Colored text is always converted to black and white text before being sent to OCR Thus all text in the final document is in black and white regardless of the original color Because of the complexity of some word processing programs and their interaction with the device it is sometimes preferable to scan to Wordpad a Windows accessory and then cut and paste the text into the preferred word processing program Change scan settings To change scan settings HP Device Manager Mac OS Launch HP Device Manager click Information and Settings and then select Scan Preferences from the drop down list Windows Open the device software select Settings select Scan Settings and Preferences then select from the available options and make your selections Cancel a scan job To cancel a scan job press Cancel on the device control panel Cancel a scan job 39 6 Fax You can use the device to send and receive faxes including color faxes You can schedule faxes to be sent at a later time and set up speed dials to send faxes quickly and e
141. ginals are printed on media that is too thin or too transparent The scanned image is skewed crooked The original might have been placed incorrectly Be sure to use the media guides when you place the original on the scanner glass For more information see Load originals The image quality is better when printed The image that appears on the screen is not always an accurate representation of the quality of the scan Try adjusting your computer monitor settings to use more colors or levels of gray On Windows computers you typically make this adjustment by opening Display on the Windows control panel Try adjusting the resolution and color settings The scanned image shows blots lines vertical white stripes or other defects o gt Ifthe scanner glass is dirty the image produced does not have optimum clarity See Clean the device for cleaning instructions The defects might be on the original and not a result of the scanning process Graphics look different from the original The graphics settings might not be suitable for the type of scan job that you are performing Try changing the graphics settings 128 Maintain and troubleshoot Take steps to improve the scan quality o o Use high quality originals Place the media correctly If the media is placed incorrectly on the scanner glass it might skew which causes unclear images For more information see Load originals Adjust the software settings according t
142. gnated fax machine for example if it is not turned on the device prints the fax If you set up the device to print error reports for received faxes it will also print an error report 5 Atthe prompt enter the number of the fax machine that will receive the forwarded faxes and then press OK Fax Forwarding appears on the device control panel display If the device loses power when Fax Forwarding is set up it saves the Fax Forwarding setting and phone number When the power is restored to the device the Fax Forwarding setting is still On 225 NOTE You can cancel fax forwarding by pressing Cancel on the device control panel when the Fax Forwarding message is visible on the display or you can select Off from the Fax Fwd Black menu Set the paper size for received faxes You can select the paper size for received faxes The paper size you select should match what is loaded in your main tray Faxes can be printed on letter A4 or legal paper only NOTE If an incorrect paper size is loaded in the main tray when you receive a fax the fax does not print and an error message appears on the display Load letter A4 or legal paper and then press OK to print the fax To set the paper size for received faxes from the device control panel 1 Press Setup 2 Press right arrow f until Fax Settings appears and then press OK 3 Press right arrow f until Paper Options appears and then press OK Receive a fax 51
143. gs in the printer driver match the page size of media loaded in the tray More than one page is being picked For more information on paper feed problems see Solve paper feed problems There is a blank page in the file Check the file to make sure there is no blank page Something on the page is missing or incorrect Check the margin settings Make sure the margin settings for the document do not exceed the printable area of the device For more information see Set minimum margins Check the color print settings Make sure Print in Grayscale is not selected in the print driver Check the device location and length of USB cable High electromagnetic fields such as those generated by USB cables can sometimes cause slight distortions to printouts Move the device away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink For more information see Manage the device and Work with ink cartridges Placement of the text or graphics is wrong Check how the media is loaded Make sure the media width and length guides fit snugly against the edges of the stack of media and make sure the tray is not overloaded For more information see Load media Check the media size
144. he following items in the box Acomplete description of symptoms for service personnel samples of print quality problems are helpful A copy of the sales slip or other proof of purchase to establish the warranty coverage period Your name address and a phone number where you can be reached during the day Pack the device 155 C Device specifications For media and media handling specifications see Understand specifications for supported media Physical specifications Product features and capacities Processor and memory specifications System requirements Print specifications Copy specifications Fax specifications Scan specifications Environmental specifications Electrical specifications Acoustic emission specifications print in Draft mode noise levels per ISO 7779 Physical specifications Size width x depth x height 433 5 x 401 5 x 216 7 mm 17 1 x 15 8 x 8 5 inches Device weight does not include print supplies 5 9 kg 13 Ib Product features and capacities Feature Connectivity Capacity USB 2 0 compliant high speed device Ink cartridges Black and tri color ink cartridge Supply yields Visit www hp com pageyield for more information on estimated ink cartridge yields Device languages HP PCL 3 GUI Duty cycle Up to 3000 pages per month Processor and memory specifications Device control panel language support Language av
145. he phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device NOTE If you do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Turn on the Auto Answer setting 3 Optional Change the Rings to Answer setting to the lowest setting two rings 4 Run a fax test When the phone rings the device answers automatically after the number of rings you set in the Rings to Answer setting The device begins emitting fax reception tones to the sending fax machine and receives the fax 72 Configure and manage Case B Set up the device with DSL If you have a DSL service through your telephone company and do not connect any equipment to the device use the instructions in this section to connect a DSL filter between the telephone wall jack and the device The DSL filter removes the digital signal that can interfere with the device so the device can communicate properly with the phone line DSL might be called ADSL in your country region r NOTE If you have a DSL line and you do not connect the DSL filter you will not be able to send and receive faxes with the device Figure 7 2 Back view of the device 1 Telephone wall jac
146. hen press OK 4 Press right arrow i to select the appropriate option and then press OK Change fax settings 57 Chapter 6 Set the redial options If the device was unable to send a fax because the receiving fax machine did not answer or was busy the device attempts to redial based on the settings for the busy redial and no answer redial options Use the following procedure to turn the options on or off Busy redial If this option is turned on the device redials automatically if it receives a busy signal The factory set default for this option is ON No answer redial If this option is turned on the device redials automatically if the receiving fax machine does not answer The factory set default for this option is OFF To set the redial options 1 Press Setup 2 Press right arrow I to select Fax Settings and then press OK 3 Press right arrow i to select Redial Options and then press OK 4 Press right arrow fi to select the appropriate Busy Redial or No Answer Redial options and then press OK Set the fax speed You can set the fax speed used to communicate between your device and other fax machines when sending and receiving faxes The default fax speed is Fast If you use one of the following setting the fax speed to a slower speed might be required An Internet phone service APBX system Fax over Internet Protocol FolP Anintegrated services digital network ISDN service If you experienc
147. hen you exit the Fax menu this option returns to the default setting unless you set your changes as the default To change the resolution from the device control panel 1 Load your originals For additional information see Load originals 2 Press the left arrow aj or right arrow ie to select Fax B amp W and then press OK 3 Enter the fax number by using the keypad press Speed Dial to select a speed dial or press Redial Pause to redial the last number dialed 4 Press right arrow i until Resolution appears and then press OK Press right arrow i to select a resolution setting and then press OK 6 Press Start If the device detects an original loaded in the automatic document feeder it sends the document to the number you entered a Change the Lighter Darker setting You can change the contrast of a fax to be darker or lighter than the original This feature is useful if you are faxing a document that is faded washed out or handwritten You can darken the original by adjusting the contrast 46 Fax NOTE The Lighter Darker setting applies to black and white faxes only not color faxes When you exit the Fax menu this option returns to the default setting unless you set your changes as the default To change the Lighter Darker setting from the device control panel 1 Load your originals For additional information see Load originals 2 Press the left arrow jor right arrow ie to select Fax B amp W a
148. hoot Check the document file The document file may be damaged If you can print other documents from the same application try printing a backup copy of your document if available Align the ink cartridges Align the ink cartridges For more information see Align the ink cartridges Ink is smearing Check the print settings When you print documents that use much ink allow more time to dry before handling the printouts This is especially true for transparencies In the printer driver select the Best print quality and also increase the ink drying time and reduce the ink saturation using the ink volume under the advanced features Windows or ink features Mac OS However note that decreasing ink saturation might give printouts a washed out quality Color documents that have rich blended colors can wrinkle or smear when printed using the Best print quality Try using another print mode such as Normal to reduce ink or use HP Premium Paper designed for printing vivid color documents For more information see Change print settings Check the media type Some types of media do not accept ink well For these types of media ink will dry more slowly and smearing may occur For more information see Understand specifications for supported media Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink For more information see Manage the device and Work with
149. how to solve it If there is an error the device will not send or receive a fax until the error condition is resolved 136 Maintain and troubleshoot The phone line connection might be noisy Phone lines with poor sound quality noise can cause faxing problems Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise If you hear noise turn Error Correction Mode ECM off and try faxing again For information about changing ECM see the onscreen Help If the problem persists contact your telephone company If you are using a digital subscriber line DSL service make sure that you have a DSL filter connected or you will not be able to fax successfully For more information see Case B Set up the device with DSL Make sure the device is not connected to a telephone wall jack that is set up for digital phones To check if your phone line is digital connect a regular analog phone to the line and listen for a dial tone If you do not hear a normal sounding dial tone it might be a phone line set up for digital phones If you are using either a private branch exchange PBX or an integrated services digital network ISDN converter terminal adapter make sure the device is connected to the correct port and the terminal adapter is set to the correct switch type for your country region if possible For more information see Case C Set up the device with a PBX phone system or
150. i Regulatory information Energy Star notice This product is designed to reduce power consumption and save natural resources without compromising product performance It has been designed to reduce total energy consumption both during operation and when the device is not active This product qualifies for ENERGY STAR which is a voluntary program established to encourage the development of energy efficient office products ENERGY STAR ENERGY STAR is a U S registered service mark of the U S EPA As an ENERGY STAR partner HP has determined that this product meets ENERGY STAR guidelines for energy efficiency For more information on ENERGY STAR guidelines go to the following Web site www energystar gov Environmental product stewardship program 169 Index Symbols Numerics ADF automatic document feeder clean 110 feeding problems troubleshoot 110 10 x 15 cm photo paper copy 31 4 x 6 inch photo paper copy 31 A accessibility 3 accessories self test report 67 warranty 149 acoustic emissions 159 ADF automatic document feeder capacity 16 load originals 16 administrator settings 64 ADSL fax setup with parallel phone systems 73 after the support period 151 align ink cartridges 102 answer ring pattern change 56 parallel phone systems 74 answering machine fax tones recorded 141 set up with fax parallel phone systems 84 set up with fax and modem 85 automatic document feeder ADF capacity 16
151. imultaneously For example you cannot use the device for faxing while you are using your computer dial up modem to send an e mail or access the Internet Setup the device with a computer dial up modem e Setup the device with a computer DSL ADSL modem Set up faxing for the device 77 Chapter 7 Set up the device with a computer dial up modem If you are using the same phone line for sending faxes and for a computer dial up modem follow these directions for setting up the device Figure 7 6 Back view of the device 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port 3 Computer with modem To set up the device with a computer dial up modem 1 Remove the white plug from the port labeled 2 EXT on the back of the device 2 Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2 EXT on the back of the device 3 Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device NOTE If you do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might alr
152. in paper you can clean the rollers and separator pad Lift the automatic document feeder cover to access the pick assembly inside the automatic document feeder clean the rollers or separator pad and then close the cover 110 Maintain and troubleshoot If you have lines or dust appearing on scanned documents or faxes clean the mylar strip in the ADF To clean the rollers or separator pad 1 Remove all originals from the document feeder tray 2 Liftthe automatic document feeder cover 1 This provides easy access to the rollers 2 and separator pad 3 as shown below 1 Automatic document feeder cover 2 Rollers Separator pad 3 Lightly dampen a clean lint free cloth with distilled water then squeeze any excess liquid from the cloth 4 Use the damp cloth to wipe any residue off the rollers or separator pad NOTE Ifthe residue does not come off using distilled water try using isopropyl rubbing alcohol 5 Close the cover of the automatic document feeder Clean the device 111 Chapter 8 To clean the plastic strip inside the automatic document feeder 1 Turn off the device and unplug the power cord B NOTE Depending how long the device is unplugged the date and time might be erased You might need to reset the date and time later when you plug the power cord back in 2 Lift the cover of the automatic document feeder until it stops and then gently pry the cover to release the catch
153. ing e If you set up the device to answer faxes manually you must be available to respond in person to incoming fax calls or the device cannot receive faxes To set up the device to answer calls manually turn off the Auto Answer setting 8 Runa fax test NOTE If your computer has two telephone ports on the back you do not need to use a parallel splitter You can plug the telephone into the OUT port on the computer dial up modem If you pick up the phone before the device answers the call and hear fax tones from a sending fax machine you will need to answer the fax call manually If you use your phone line for voice fax and your computer dial up modem follow these directions to set up your fax Shared voice fax with computer DSL ADSL modem Use these instructions if your computer has a DSL ADSL modem 1 Telephone wall jack Parallel splitter DSL ADSL filter Phone cord supplied with the device DSL ADSL modem Computer NIJ aJ AJJ N Telephone 82 Configure and manage r NOTE You will need to purchase a parallel splitter A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a 2 line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back E To set up the device with a computer DSL ADSL modem 1 e NOOU A Obtain a DSL filter from your DSL provider
154. ink cartridges HP cannot guarantee the quality of non HP ink cartridges Clean the ink cartridge The ink cartridges may need to be cleaned For more information see Clean the ink cartridges Ink is not filling the text or graphics completely Check the media type Some media types are not suitable for use with the device For more information see Understand specifications for supported media Check the ink cartridges Make sure the ink cartridges are not low on ink For more information see Manage the device and Work with ink cartridges HP cannot guarantee the quality of non HP ink cartridges Poor print quality and unexpected printouts 119 Chapter 8 Clean the ink cartridge The ink cartridges may need to be cleaned For more information see Clean the ink cartridges Output is faded or dull colored Check the print mode The Draft or Fast mode in the printer driver allows you to print at a faster rate which is good for printing drafts To get better results select Normal or Best For more information see Change print settings Check the paper type setting When printing on transparencies or other special media select the corresponding media type in the print driver For more information see Print on special and custom sized media Clean the ink cartridge The ink cartridges may need to be cleaned For more information see Clean the ink cartridges Check the ink cartridges Make sure the correct
155. ion page order supplies online and find support information from the Web site For more information see HP Printer Utility Mac OS The HP Printer Utility is typically installed with the device software Device control panel Provides status error and warning information about operations For more information see Device control panel buttons and lights Logs and reports Provides information about events that have occurred For more information see Monitor the device Self Test diagnostic page e Device information o Product name o Model number Serial number o A Firmware version number Number of pages printed from the trays and accessories For more information see Understand the self test report Get started 7 Chapter 1 continued Resource Description Location e Ink levels e Ink cartridge health status HP Web sites Provide the latest printer software and product and support information www hp com support www hp com For more information see Obtain HP telephone support HP telephone support Lists information to contact HP During the warranty period this support is often free of charge HP photo and imaging Provides information about For more information see software help using the software Use the HP photo and imaging software Control Panel Guide Device control panel Available through Solution instructions C
156. irectly to the device fax tones from a sending fax machine might be recorded on your answering machine and you probably will not be able to receive faxes with the device Connect the DSL modem to the parallel splitter Connect the parallel splitter to the wall jack Set your answering machine to answer after a low number of rings Change your Rings to Answer setting on the device to the maximum number of rings supported by the device o N a o B NOTE The maximum number of rings varies by country region 9 Runa fax test When the phone rings your answering machine will answer after the number of rings you have set and then play your recorded greeting The device monitors the call during this time listening for fax tones If incoming fax tones are detected the device will emit fax reception tones and receive the fax if there are no fax tones the device stops monitoring the line and your answering machine can record a voice message If you use the same phone line for telephone fax and have a computer DSL modem follow these instructions to set up your fax Case K Shared voice fax line with computer dial up modem and voice mail If you receive both voice calls and fax calls at the same phone number use a computer dial up modem on the same phone line and subscribe to a voice mail service through your telephone company set up the device as described in this section Set up faxing for the device 89 Chapter 7
157. ity Mac OS through the software you installed with the device After you run the Fax Setup Wizard Windows or HP Fax Setup Utility Mac OS follow the procedures in this section to complete your fax setup e Set up faxing parallel phone systems e Serial type fax setup Set up faxing parallel phone systems Before you begin setting up the device for faxing determine which kind of phone System your country region uses The instructions for fax setup differ depending on whether you have a serial or parallel type phone system If you do not see your country region listed in the table below you probably have a serial type phone system In a serial type phone system the connector type on your shared telephone equipment modems phones and answering machines does not allow a physical connection to the 2 EXT port on the device Instead all equipment must be connected at the telephone wall jack Bf NOTE In some countries regions that use serial type phone systems the phone cord that came with the device might have an additional wall plug attached to it This enables you to connect other telecom devices to the wall jack where you plug in the device e f your country region is listed in the table below you probably have a parallel type telephone system In a parallel type phone system you are able to connect shared telephone equipment to the phone line by using the 2 EXT port on the back of the device NOTE If
158. ity of scans and affect the accuracy of special features such as fitting copies to a certain page size Clean the scanner glass Clean the exterior Clean the automatic document feeder Clean the scanner glass To clean the scanner glass 1 Turn off the device 2 Liftthe scanner lid Clean the device 109 Chapter 8 3 Clean the glass by using a soft lint free cloth that has been sprayed with a mild glass cleaner Dry the glass with a dry soft lint free cloth Z CAUTION Use only glass cleaner to clean the scanner glass Avoid cleaners that contain abrasives acetone benzene and carbon tetrachloride all of which can damage the scanner glass Avoid isopropyl alcohol because it can leave streaks on the glass CAUTION Do not spray the glass cleaner directly on the glass If too much glass cleaner is applied the cleaner could leak under the glass and damage the scanner 4 Close the scanner lid and turn on the device Clean the exterior f NOTE Before cleaning the device turn off the power and unplug the power cord from the electrical socket Use a soft damp lint free cloth to wipe dust smudges and stains off of the case The exterior of the device does not require cleaning Keep fluids away from the interior of the device as well as from the device control panel Clean the automatic document feeder If the automatic document feeder picks up multiple pages or if it does not pick up pla
159. k 2 DSL or ADSL filter and cord supplied by your DSL provider 3 Use the phone cord supplied in the box with the device to connect to the 1 LINE port To set up the device with DSL 1 Obtain a DSL filter from your DSL provider 2 Using the phone cord supplied in the box with the device connect one end to the open port on the DSL filter and then connect the other end to the port labeled 1 LINE on the back of the device 4 NOTE If you do not use the supplied cord to connect from the DSL filter to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office As only one phone cord is supplied you may will need to obtain additional phone cords for this setup 3 Connect an additional phone cord from the DSL filter to the telephone wall jack 4 Run a fax test Set up faxing for the device 73 Chapter 7 Case C Set up the device with a PBX phone system or an ISDN line If you are using either a PBX phone system or an ISDN converter terminal adapter make sure you do the following If you are using either a PBX or an ISDN converter terminal adaptor connect the device to the port that is designated for fax and phone use Also make sure that the terminal adapter is set to the correct switch type for your country region if possible NOTE Some ISDN systems allow you to configure the ports for specific phone equi
160. k to the device you might not be able to send or receive faxes After you plug in the phone cord that came with the device run the fax test again If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the device directly to the telephone wall jack After you resolve any problems found run the fax test again to make sure it passes and the device is ready for faxing If the Fax Hardware Test continues to fail and you experience problems faxing contact HP Support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support The Fax Connected to Active Telephone Wall Jack test failed Solution Check the connection between the telephone wall jack and the device to make sure the phone cord is secure Make sure you use the phone cord that came with the device If you do not use the supplied phone cord to connect from the telephone wall jack to the device you might not be able to send or receive faxes After you plug in the phone cord that came with the device run the fax test again Make sure you have correctly connected the device to the telephone wall jack Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of th
161. led you may not be able to send or receive faxes if the fax memory is full limited by device memory Solution Make sure you used the phone cord supplied in the box with the device to connect to the telephone wall jack One end of the phone cord should be connected to the port labeled 1 LINE on the back of the device and the other end to your telephone wall jack as shown below 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port If the phone cord that came with the device is not long enough you can use a coupler to extend the length You can purchase a coupler at an electronics store that carries phone accessories You will also need another phone cord which can be a standard phone cord that you might already have in your home or office Try connecting a working phone and phone cord to the telephone wall jack that you are using for the device and check for a dial tone If you do not hear a dial tone call your local telephone company for service Other equipment which uses the same phone line as the device might be in use For example you cannot use the device for faxing if an extension phone is off the hook or if you are using a computer dial up modem to send an e mail or access the Internet Check to see if another process has caused an error Check the display or your computer for an error message providing information about the problem and
162. lems during fax reception To find out if other equipment is causing a problem disconnect everything except the device from the phone line and then try to receive a fax If you can receive faxes successfully without the other equipment one or more pieces of the other equipment is causing problems try adding them back one at a time and receiving a fax each time until you identify which equipment is causing the problem If you have a special ring pattern for your fax phone number using a distinctive ring service through your telephone company make sure that the Distinctive Ring feature on the device is set to match For more information see Change the answer ring pattern for distinctive ring The device cannot send faxes but can receive faxes Solution The device might be dialing too fast or too soon You might need to insert some pauses in the number sequence For example if you need to access an outside line before dialing the phone number insert a pause following the access number If your number is 95555555 and 9 accesses an outside line you might insert pauses as follows 9 555 5555 To enter a pause in the fax number you are typing press Redial Pause or press the Space ff button repeatedly until a dash appears on the display You can also send the fax using monitor dialing This enables you to listen to the phone line as you dial You can set the pace of your dialing and respond to prompts as you dial For more i
163. ling ae Printer Information Shows device information such as the product name model number serial number and firmware version number and the number of pages printed from the tray 2 Nozzle test pattern Missing lines indicate problems with the ink cartridges Try cleaning the cartridges or replacing the cartridges 3 Color bars and boxes Uneven faded or faint color bars or boxes indicate low ink Check the ink levels 4 Event Log Shows a log of recent events that have occurred To print the Self Test Report Device control panel Press Setup select Print Report select Self Test and then press OK HP Printer Utility Mac OS Click Device Information from the Information and Support panel and then click Print Configuration Page Set up faxing for the device After completing all the steps in the getting started guide use the instructions in this section to complete your fax setup Keep your getting started guide for later use In this section you will learn how to set up the device so that faxing works successfully with equipment and services you might already have on the same phone line Set up faxing for the device 67 Chapter 7 xy TIP You can also use the Fax Setup Wizard Windows or HP Fax Setup Utility Mac OS to help you quickly set up some important fax settings such as the answer mode and fax header information You can access the Fax Setup Wizard Windows or HP Fax Setup Util
164. m number of rings varies by country region In this setup the answering machine answers the call and the device monitors the line If the device detects fax tones the device receives the fax If the call is a voice call the answering machine records the incoming message For more information see Set the number of rings before answering The phone cord that came with my device is not long enough Solution If the phone cord that came with the device is not long enough you can use a coupler to extend the length You can purchase a coupler at an electronics store that carries phone accessories You will also need another phone cord which can be a standard phone cord that you might already have in your home or office xy TIP If the device came with a 2 wire phone cord adaptor you can use it with a 4 wire phone cord to extend the length For information on using the 2 wire phone cord adaptor see the documentation that came with it To extend your phone cord 1 Using the phone cord supplied in the box with the device connect one end to the coupler then connect the other end to the port labeled 1 LINE on the back of the device 2 Connect another phone cord to the open port on the coupler and to the telephone wall jack Color faxes do not print Cause The Incoming Fax Printing option is turned off Solution To print color faxes make sure that the Incoming Fax Printing option in the device control panel is turned
165. merkint osoittaa ett tuotetta ei saa h viti talousj tteiden mukana K ytt j n velvollisuus on huolehtia siit et h vitet v laite toimitetaan s hk ja elektroniikkalaiteromun ker yspisteeseen H vitet vien laitteiden erillinen ker ys ja kierr tys s st luonnonvaroja Nain toimimalla varmistetaan my s et kierr tys tapahtuu tavalla joka suojelee ihmisten terveytt ja ymp rist Saat tarvittaessa lis tietoja j tteiden kierr iyspaikoista paikallisilta viranomaisilta ateyicil tai tvoteen j lleenmyyj lt An ppiyn uv cuextu v omy Euponaiti Ever FRE mor dong dom costs os bene dn o npo ut Ber pina ve eol uad ur a once anepplyue Ave wi oos vai va anoppiye ng cyprores vores at ura raBaprouem pov ba cudhoyic anoppr rav yia my evardrduon ypnerou rod ra rNampermo onoyoi H yupiorh cuori xa avaxtKlwon ruv axpnonay ouorzu v Ba cupBake om iampnon ruv PUOIKLY n puv kar om SiaapAhion n Ba avakukAWBoUV pe r rorov rp no Wore va npoorart cror n uyela ruv avOp nuiv Kat ro nepiB Ahov fa nepiaa repes nAnpopoples oyenk pe ro no pNopeire va anoppiyere nic xpnares cuortu c yia GVAKUKhWON emikoivavijore pr ric KAT r nouc app bies pde dj pvo sau pa ari vo anole ayopietnt vo MRO A hullad kanyagok kezel se a mag nh ztart sokban az Eur pai Uni ban Ez a szimb lum amely a term ken vagy annak csomagol s n van felt ntetve azt jelzi hogy a term k nem kezelhet egy tt az egy b h zta
166. mory print automatically and then they are deleted from memory Off Faxes are never stored in memory For example you might want to turn off Backup fax for security purposes If an error condition occurs that prevents the device from printing for example the device runs out of paper the device stops answering incoming fax calls NOTE If Backup fax is enabled and you turn off the device all faxes stored in memory are deleted including any unprinted faxes that you might have received while the device was in an error condition You must contact the senders to ask them to resend any unprinted faxes For a list of the faxes you have received print the Fax Log The Fax Log is not deleted when the device is turned off To set backup fax from the device control panel 1 Press Setup 2 Press right arrow i until Tools appears and then press OK 3 Press right arrow f until Backup fax appears and then press OK 4 Press right arrow f to select On On Error Only or Off 5 Press OK Receive a fax 49 Chapter 6 Reprint received faxes from memory If you set the Backup fax mode to On the received faxes are stored in memory whether the device has an error condition or not ET NOTE After the memory becomes full the oldest printed faxes are overwritten as new faxes are received If all the stored faxes are unprinted the device does not receive any fax calls until you print or delete the faxes from memory You might
167. multiple recipients from the device control panel You can send a fax to multiple recipients at once by grouping individual speed dial entries into group speed dial entries To send a fax to multiple recipients using group speed dial 1 2 Load your originals For additional information see Load originals Press the left arrow Al or right arrow i to select Fax B amp W and then press OK 3 Press the left arrow or right arrow Ii until the appropriate group speed dial entry appears xy TIP You can also select a speed dial entry by entering its speed dial code using the keypad on the device control panel or you can press the Speed Dial button repeatedly HP Officejet J4660 only Press Start If the device detects an original loaded in the automatic document feeder it sends the document to each number in the group speed dial entry 225 Ef NOTE You can only use group speed dial entries to send faxes in black and white because of memory limitations The device scans the fax into memory then dials the first number When a connection is made it sends the fax and dials the next number If a number is busy or not answering the device follows the settings for Busy Redial and No Answer Redial If a connection cannot be made the next number is dialed and an error report is generated Send a color original or photo fax You can fax a color original or photo from the device If it determines that the recipient s fax m
168. n press OK When the phone rings with the ring pattern assigned to your fax line the device answers the call and receives the fax Set the fax error correction mode Typically the device monitors the signals on the phone line while it is sending or receiving a fax If it detects an error signal during the transmission and the error correction setting is on the device can request that a portion of the fax be resent Turn off error correction only if you are having trouble sending or receiving a fax and you want to accept the errors in the transmission Turning off the setting might be useful when you are trying to send a fax to another country region or receive a fax from another country region or if you are using a satellite phone connection To set the fax error correction mode 1 Press Setup 2 Press right arrow fm to select Fax Settings and then press OK 3 Press right arrow f to select Error Correction and then press OK 4 Press right arrow i to select On or Off and then press OK Set the dial type Use this procedure to set tone dialing or pulse dialing mode The factory set default is Tone Do not change the setting unless you know that your phone line cannot use tone dialing NOTE The pulse dialing option is not available in all countries regions To set the dial type 1 Press Setup 2 Press right arrow f to select Basic Settings and then press OK 3 Press right arrow i to select Tone or Pulse and t
169. nd then press OK 3 Enter the fax number by using the keypad press Speed Dial to select a speed dial or press Redial Pause to redial the last number dialed 4 Press right arrow i until Lighter Darker appears and then press OK 5 Press the left arrow to lighten the fax or press right arrow i to darken it and then press OK The indicator moves to the left or right as you press an arrow button 6 Press Start If the device detects an original loaded in the automatic document feeder it sends the document to the number you entered Set new default settings You can change the default value for the Resolution and Lighter Darker settings through the device control panel To set new default settings from the device control panel 1 Make changes to the Resolution and Lighter Darker fax settings and then press OK 2 Press right arrow f until Set As Default appears and then press OK 3 Press right arrow i until Yes appears and then press OK Send a fax in Error Correction Mode Error Correction Mode ECM prevents loss of data due to poor phone lines by detecting errors that occur during transmission and automatically requesting retransmission of the erroneous portion Phone charges are unaffected or might even be reduced on good phone lines On poor phone lines ECM increases sending time and phone charges but sends the data much more reliably The default setting is On Turn ECM off only if it increases phone charge
170. nformation see Load originals 2 Press the left arrow i or the right arrow i to select the Scan function and then press OK 3 Press right arrow ie to select the program that you want to use such as the HP photo and imaging software and then press OK 4 Press Start Scan from a TWAIN compliant or a WIA compliant program The device is TWAIN complaint and WIA compliant and works with programs that support TWAIN compliant and WIA compliant scanning devices While you are in a TWAIN compliant or WIA compliant program you can gain access to the scanning feature and scan an image directly into the program TWAIN is supported in all Windows and Mac OS operating systems In Windows operating systems WIA is supported only for Windows XP and Vista direct connections WIA is not supported for the Mac OS Scan from a TWAIN compliant program Scan from a WIA compliant program Scan from a TWAIN compliant program Generally a software program is TWAIN compliant if it has a command such as Acquire File Acquire Scan Import New Object Insert from or Scanner If you are unsure whether the program is compliant or you do not know what the command is called see the software program Help or documentation Start the scan from within the TWAIN compliant program See the software program Help or documentation for information about the commands and steps to use Scan from a WIA compliant program Generally a software program is
171. nformation see Send a fax using monitor dialing The number you entered when sending the fax is not in the proper format or the receiving fax machine is having problems To check this try calling the fax number from a telephone and listen for fax tones If you cannot hear fax tones the receiving fax machine might not be turned on or connected or a voice mail service could be interfering with the recipient s phone line You can also ask the recipient to check the receiving fax machine for any problems 140 Maintain and troubleshoot Fax tones are recorded on my answering machine Solution When you have an answering machine on the same phone line you use for fax calls try connecting the answering machine directly to the device as described in Case Shared voice fax line with answering machine If you do not connect the answering machine as recommended fax tones might be recorded on your answering machine Make sure the device is set to receive faxes automatically and that the Rings to Answer setting is correct The number of rings to answer for the device should be greater than the number of rings to answer for the answering machine If the answering machine and the device are set to the same number of rings to answer both devices answer the call and fax tones are recorded on the answering machine Set your answering machine to a low number of rings and the device to answer in the maximum number of rings supported The maximu
172. ng cartridges can cause temporary printing problems or even permanent damage Replace the ink cartridges Follow these instructions when the ink level is low NOTE When the ink level for an ink cartridge is low a message appears on the display You can also check the ink levels by using the printer Toolbox Windows or the HP Printer Utility Mac OS NOTE Ink from the cartridges is used in the printing process in a number of different ways including in the initialization process which prepares the device and cartridges for printing In addition some residual ink is left in the cartridge after it is used For more information see www hp com go inkusage Ink level warnings and indicators provide estimates for planning purposes only When you receive a low ink warning message consider having a replacement cartridge Work with ink cartridges 99 Chapter 8 available to avoid possible printing delays You do not need to replace the ink cartridges until print quality becomes unacceptable To order ink cartridges for the device go to www hpshopping com If prompted choose your country region follow the prompts to select your product and then click one of the shopping links on the page To replace the ink cartridges 1 Make sure the device is on A CAUTION If the HP All in One is off when you open the front access door to access the ink cartridges the device will not release the cartridges for changing
173. ng the software Connect the device directly to your computer using a USB cable NOTE If you install the device software and connect the device to a computer running Windows you can connect additional devices to the same computer with USB cables without reinstalling the device software e Install the software before connecting the device recommended e Connect the device before installing the software Share the device on a locally shared network Install the software before connecting the device recommended To install the software 1 Close any applications that are running 2 Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically double click the setup icon on the Starter CD 3 On the CD menu click the appropriate installation option and follow the onscreen instructions 4 When prompted turn on the device and connect it to the computer using a USB cable The Found New Hardware wizard appears on the computer screen and the device icon is created in the Printers folder 92 Configure and manage ET NOTE You may connect the USB cable at a later time when you need to use the device You can also share the device with other computers using a simple form of networking known as locally shared networking For more information see Share the device on a locally shared network Connect the device before installing the software If yo
174. not clean 8 Slide the ink cartridge back into the slot Push the ink cartridge forward until it clicks into place 9 Repeat if necessary for the other ink cartridge 10 Gently close the ink cartridge door and plug the power cord into the back of the device Clean the area around the ink nozzles If the device is used in a dusty environment a small amount of debris might accumulate inside the device This debris can include dust hair carpet or clothing fibers When debris gets on the ink cartridges it can cause ink streaks and smudges on printed pages Ink streaking can be corrected by cleaning around the ink nozzles as described here 4 NOTE Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after you have already cleaned the ink cartridges by using the device control panel or the software you installed with the HP All in One 106 Maintain and troubleshoot Make sure you have the following materials available Dry foam rubber swabs lint free cloth or any soft material that will not come apart or leave fibers xy TIP Coffee filters are lint free and work well for cleaning ink cartridges e Distilled filtered or bottled water tap water might contain contaminants that can damage the ink cartridges Z CAUTION Do not touch the copper colored contacts or ink nozzles Touching these parts can result in clogs ink failure and bad electrical
175. number for which charges exceed local or long distance transmission charges In order to program this information into your fax machine you should complete the steps described in the software Notice to users of the U S telephone network FCC requirements 163 Appendix D Notice to users of the Canadian telephone network Note l attention des utilisateurs du r seau t l phonique canadien Notice to users of the Canadian telephone network Cet appareil est conforme aux sp cifications techniques des quipements terminaux d Industrie Canada Le num ro d enregistrement atteste de la conformit de l appareil l abr viation IC qui pr c de le num ro d enregistrement indique que l enregistrement a t effectu dans le cadre d une D claration de conformit stipulant que les sp cifications techniques d Industrie Canada ont t respect es N anmoins cette abr viation ne signifie en aucun cas que l appareil a t valid par Industrie Canada Pour leur propre s curit les utilisateurs doivent s assurer que les prises lectriques reli es la terre de la source d alimentation des lignes t l phoniques et du circuit m tallique d alimentation en eau sont le cas ch ant branch es les unes aux autres Cette pr caution est particuli rement importante dans les zones rurales 149 Remarque Le num ro REN Ringer Equivalence Number attribu chaque ET appareil terminal fournit une indication sur le nombr
176. ny that provides multiple phone numbers with different ring patterns If you answered Yes proceed directly to Case D Fax with a distinctive ring service on the same line You do not need to continue answering questions If you answered No continue answering questions Are you unsure if you have distinctive ring Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line When you subscribe to this service each phone number will have a different ring pattern For example you can have single double and triple rings for the different numbers You might assign one phone number with a single ring to your voice calls and another phone number with double rings to your fax calls This allows you to tell the difference between voice and fax calls when the phone rings Do you receive voice calls at the same phone number you will use for fax calls on the device Continue answering questions Do you have a computer dial up modem on the same phone line as the device Are you unsure if you use a computer dial up modem If you answer Yes to any of the following questions you are using a computer dial up modem Do you send and receive faxes directly to and from your computer software applications through a dial up connection Do you send and receive e mail messages on your computer through a dial up connection Do you access the Internet from your computer through a dial up c
177. o add paper to the document feeder tray while the device is feeding pages To clear a paper jam from the rear door 1 Press in the tab on the left side of the rear door to release the door Remove the door by pulling it away from the device Z CAUTION Trying to clear a paper jam from the front of the device can damage the print mechanism Always access and clear paper jams through the rear door 144 Maintain and troubleshoot 2 Gently pull the paper out of the rollers Z CAUTION If the paper tears when you are removing it from the rollers check the rollers and wheels for torn pieces of paper that might be remaining inside the device If you do not remove all the pieces of paper from the device more paper jams are likely to occur 3 Replace the rear door Gently push the door forward until it snaps into place 4 Press OK to continue the current job To clear a paper jam in the automatic document feeder 1 Lift the cover of the automatic document feeder 2 Gently pull the paper out of the rollers Z CAUTION If the paper tears when you are removing it from the rollers check the rollers and wheels for torn pieces of paper that might be remaining inside the device If you do not remove all the pieces of paper from the device more paper jams are likely to occur 3 Close the cover of the automatic document feeder Clear jams 145 Chapter 8 Avoid paper jams 146 To help avoid paper jams follow
178. o how you plan to use the scanned page Use or make a carrier sheet to protect your originals Clean the scanner glass See Clean the scanner glass for more information Scan defects are apparent Blank pages Make sure that the original document is placed correctly Place the original document face down on the flatbed scanner with the top left corner of the document located in the lower right corner of the scanner glass Too light or dark Try adjusting the settings Be sure to use the correct resolution and color settings The original image might be very light or dark or might be printed on colored paper Unwanted lines Ink glue correction fluid or an unwanted substance might be on the scanner glass Try cleaning the scanner glass See Clean the device for more information Black dots or streaks Ink glue correction fluid or an unwanted substance might be on the scanner glass the scanner glass might be dirty or scratched or the lid backing might be dirty Try cleaning the scanner glass and lid backing See Clean the device for more information If cleaning does not correct the problem the scanner glass or lid backing might need to be replaced The defects might be on the original and not a result of the scanning process Unclear text Try adjusting the settings Make sure that the resolution and color settings are correct Size is reduced The HP software settings might be set to reduce the scanned image
179. oad photos in the ADF this might cause damage to your photos NOTE Some features such as the Fit to Page copy feature do not work when you load your originals in the ADF You must load your originals on the glass The document feeder tray holds a maximum of 50 sheets of plain paper To load an original in the document feeder tray 1 Load your original with the print side up into the document feeder tray Place the pages so that the top edge of the document goes in first Slide the media into the 16 Use the device automatic document feeder until you hear a beep or see a message on the display indicating that the loaded pages were detected xy TIP For more help on loading originals in the automatic document feeder refer to the diagram engraved in the document feeder tray 2 Slide the width guides inward until they stop at the left and right edges of the media Ef NOTE Remove all originals from the document feeder tray before lifting the lid on the device Select print media The device is designed to work well with most types of office media It is best to test a variety of print media types before buying large quantities Use HP media for optimum print quality Visit the HP Web site at www hp com for more information about HP media Tips for selecting and using print media Understand specifications for supported media e Set minimum margins Tips for selecting and using print media For th
180. of fax numbers you can block varies by model NOTE This feature is not supported in all countries regions If it is not supported in your country region Junk Fax Blocker does not appear in the Fax Settings menu NOTE If no phone numbers are added in the Caller ID list it is assumed that the user has not signed up for the Caller ID service with the phone company Add numbers to the junk fax list Remove numbers from the junk fax list Add numbers to the junk fax list You can block specific numbers by adding them to the junk fax list To manually enter a number to block 1 Press Setup 2 Press right arrow le to select Fax Settings and then press OK 3 Press right arrow fi to select Junk Fax Blocker and then press OK 4 Press right arrow i to select Add and then press OK 5 To select a fax number to block from the caller ID list select Select no or To manually enter a fax number to block select Enter no 6 After entering a fax number to block press OK Make sure you enter the fax number as it appears on the control panel display and not the fax number that appears on the fax header of the received fax as these numbers can be different 7 When the Enter Another prompt appears do one of the following If you want to add another number to the list of junk fax numbers press Yes and then repeat step 5 for each number you want to block If you are done press No Remove numbers from th
181. om obecnom rade vo firme zabezpe uj cej zber vatho komun lneho odpadu alebo v predajni kde ste produkt k pili Ravnanje z odpadno opremo v gospodinjstvih znotraj Evropske unije Ta znak na izdelku ali embala i izdelka pomeni da izdelka ne smete odlagati skupaj z drugimi gospodinjskimi odpadki Odpadno opremo ste dol ni oddati na dolo enem zbimem mesu za recikiiranje odpadne elekri ne in slekionske opreme Z lo enim zbiranjem in recikliran em adpodre opreme ob odlaganju beste pomagali ohraniti naravne vire in zogot d bo odpadna opreme recikiirana take da se varie zelenje jud in okolje Vee inlormoci o mestih Ke lable oddale odpadno opremo da reci komunalnem podjetju ali ngovin kjer se izdelek kupil Kassering av f rbrukningsmaterial f r hem och privatanv ndare i EU Produkter eller produkif rpackningar med den h r symbolen f r inte kasseras med vanligt hush llsavfall st llet har du ansvar f r att produkten l mnas till en beh rig tervinningsstation for hantering av el och elekronikprodukter Genom att l mna kasserade produkter till iervinning hj lper du till at bevara v ra gemensamma naturresurser Dessutom skyddas bade m nniskor och milj n n r produkter tervinns p r tt s ti Kommunala myndigheter sophanteringsf relag eller butiken d r varan k ptes kan ge mer information om var du l mnar kasserade produkter f r tervinning iranje lahko dobite na ob in
182. om the other computers Follow the instructions in Share the device ona locally shared network Understand the device parts 11 2 Use the device This section contains the following topics Use device control panel menus Device control panel message types Change device settings Use the HP Solution Center Windows Use the HP photo and imaging software Load originals Select print media Load media Print on special and custom sized media Print borderless Set up speed dial entries Use device control panel menus The following sections provide a quick reference to top level menus that appear on the control panel display To display a menu press the menu button for the function you want to use Scan menu Presents a list of destinations Some destinations require the HP Photosmart Software to be loaded Copy menu Menu options include Selecting copy quantities o Reducing enlarging Selecting media type and size Fax menu Allows you to enter a fax or speed dial number or display the Fax menu Menu options include Modifying resolution o Lightening darkening e Sending delayed faxes Setting up new defaults Device control panel message types This section contains the following topics 12 Status messages Warning messages Error messages Critical error messages Use the device Status messages Status messages reflect the current state of
183. one that you are attempting See the onscreen Help for the HP photo and imaging software for instructions about changing the properties Text cannot be edited Check the settings o o Make sure that the OCR software is set to edit text When you scan the original make sure that you select a document type that creates editable text If text is classified as a graphic it is not converted to text Your OCR program might be linked to a word processing program that does not perform OCR tasks See the product software Help for more information about linking programs Check the originals o Make sure that you placed the original correctly on the scanner glass For more information see Load originals The OCR program might not recognize text that is tightly spaced For example if the text that the OCR program converts has missing or combined characters rn might appear as m The accuracy of the OCR program depends on the image quality text size and structure of the original and the quality of the scan itself Make sure that your original has good image quality Colored backgrounds can cause images in the foreground to blend too much Try adjusting the settings before you scan the original or try enhancing the image after you scan the original If you are performing an OCR operation on an original any colored text on the original does not scan well if at all Solve scan problems 127 Chapter 8 Error messages appear
184. onnection Continue answering questions Do you have an answering machine that answers voice calls at the same phone number you will use for fax calls on the device Continue answering questions Do you subscribe to a voice mail service through your telephone company at the same phone number you will use for fax calls on the device After you have completed answering the questions proceed to the next section to select your fax setup case Select your fax setup case Now that you have answered all the questions about the equipment and services that share the phone line with the device you are ready to choose the best setup case for your home or office From the first column in the following table choose the combination of equipment and services applicable to your home or office setting Then look up the appropriate setup case in the second or third column based on your phone system Step by step instructions are included for each case in the sections that follow If you have answered all the questions in the previous section and have none of the described equipment or services choose None from the first column in the table 70 Configure and manage r NOTE If your home or office setup is not described in this section set up the device as you would a regular analog phone Make sure you use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled 1 LINE on the b
185. or group of fax numbers For the fax speed dial list the fax number or all of the fax numbers for a group View a list of speed dial entries HP Device Manager Mac OS Launch HP Device Manager click Information and Settings and then select Fax Speed Dial Settings from the drop down list HP Solution Center Windows Open the HP Solution Center and follow the instructions in the onscreen Help Set up speed dial entries 27 3 Print This section contains the following topics Change print settings e Cancel a print job Change print settings You can change print settings such as paper size or type from an application or the printer driver Changes made from an application take precedence over changes made from the printer driver However after the application is closed the settings return to the defaults configured in the driver NOTE To set print settings for all print jobs make the changes in the printer driver For more information about the features of the Windows printer driver see the online help for the driver For more information about printing from a specific application see the documentation that came with the application Change settings from an application for current jobs Windows Change default settings for all future jobs Windows Change settings Mac OS Change settings from an application for current jobs Windows To change the settings 1 Open the document th
186. or of a selected computer known as the server and is shared by other computers clients ET NOTE When sharing a directly connected device use the computer with the newest operating system as the server For example if you have a computer running Windows XP and another computer running an older version of Windows use the computer running Windows XP as the server Use this configuration only in small groups or when usage is low The connected computer is slowed down when many users print to the device Only the printing function is shared Scan and Copy functions are not shared Configure the device Windows 93 Chapter 7 To share the device 1 2 Click Start point to Settings and then click Printers or Printers and Faxes Or Click Start click Control Panel and then double click Printers Right click the device icon click Properties and then click the Sharing tab Click the option to share the device and give it a share name To share the device with client computers that use other versions of Windows click Additional Drivers to install those drivers as a convenience to the users You must have the Starter CD in your CD drive Configure the device Mac OS You can use the device with a single Macintosh computer using a USB cable or you can share it among other users on a network This section contains the following topics To install the software Share the device on a locally shared network
187. p Online HP Printer Utility Mac OS Click Supplies Status from the Information and Support panel click the Shop for HP Supplies drop down menu and then choose Online Supplies e HP media HP media To order media such as HP Premium Plus Photo Paper or HP Premium Paper go to www hp com Choose your country region and then select Buy or Shopping HP supplies and accessories 147 148 Support and warranty The information in Maintain and troubleshoot suggests solutions to common problems If your device is not operating correctly and those suggestions did not solve your problem try using one of the following support services to obtain assistance This section contains the following topics Hewlett Packard limited warranty statement Obtain electronic support Obtain HP telephone support Prepare the device for shipment Pack the device Support and warranty Hewlett Packard limited warranty statement HP product Duration of limited warranty Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Accessories 1 year unless otherwise stated A Extent of limited warranty 1 Hewlett Packard HP warrants to the end user customer that the HP
188. phone systems 80 171 modem and voice mail shared with parallel phone systems 89 modem shared with parallel phone systems 77 monitor dialing 42 44 paper size 51 parallel phone systems 68 PBX system set up parallel phone systems 74 phone cord connection test failed 132 phone cord too short 141 phone cord type test failed 132 photos 45 poll to receive 50 receive 48 receive troubleshoot 135 138 redial options 58 reduction 52 reports 60 reprint 50 resolution 46 rings to answer 56 schedule 43 send 40 send to multiple recipients 44 send troubleshoot 135 137 140 separate line setup parallel phone systems 72 set up 67 settings 45 settings change 55 setup types 69 shared phone line setup parallel phone systems 75 specifications 158 speed 58 speed dial entries set up 26 speed dial groups set up 26 test failed 130 test setup 59 troubleshoot 129 voice mail set up parallel phone systems 76 wall jack test failed 131 172 Fax B amp W function indicator 10 Fax Color function indicator 10 firewalls troubleshoot 115 fit to page 34 FolP 59 forwarding faxes 51 G glass scanner clean 109 load originals 16 locating 8 grainy or white bands on copies troubleshoot 125 graphics incompletely filled on copies 125 ink not filling in 119 look different from original scan 128 missing lines or dots 121 groups speed dial set up 26 H hardware fax set
189. pliance statement for users in Japan Notice to users in Japan about the power cord e RoHS notices China only Noise emission statement for Germany Notice to users of the U S telephone network FCC requirements Notice to users of the Canadian telephone network Notice to users in the European Economic Area Notice to users of the German telephone network Australia wired fax statement Regulatory model number Declaration of conformity Environmental product stewardship program 160 Regulatory information FCC statement FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reason able protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the us
190. pment For example you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes If you have problems when connected to the fax phone port of your ISDN converter try using the port designated for multiple purposes it might be labeled multi combi or something similar If you are using a PBX phone system set the call waiting tone to off NOTE Many digital PBX systems include a call waiting tone that is set to on by default The call waiting tone will interfere with any fax transmission and you will not be able to send or receive faxes with the device Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call waiting tone If you are using a PBX phone system dial the number for an outside line before dialing the fax number Make sure you use the supplied cord to connect from the telephone wall jack to the device If you do not you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office If the supplied phone cord is too short you can purchase a coupler from your local electronics store and extend it Case D Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service through your telephone company that allows you to have multiple phone numbers on one phone line each with a different ring pattern set up
191. port information on 66 print 67 send faxes basic fax 41 color fax 45 manually 41 memory from 43 monitor dialing 42 44 multiple recipients 44 schedule 43 troubleshoot 135 137 140 send scans for OCR 39 to a program 37 troubleshoot 126 serial number 67 serial phone systems countries regions with 68 setup types 69 settings administrator 64 copy 31 device control panel 13 driver 28 fax 45 scan 39 speed fax 58 setup answering machine parallel phone systems 84 answering machine and modem parallel phone systems 85 computer modem parallel phone systems 77 computer modem and answering machine parallel phone systems 85 computer modem and voice line parallel phone systems 80 computer modem and voice mail parallel phone systems 89 Index connection types 11 distinctive ringing 56 distinctive ringing parallel phone systems 74 DSL parallel phone systems 73 fax 67 fax scenarios 69 fax with parallel phone systems 68 ISDN line parallel phone systems 74 PBX system parallel phone systems 74 separate fax line parallel phone systems 72 shared phone line parallel phone systems 75 test fax 59 voice mail parallel phone systems 76 voice mail and computer modem parallel phone systems 89 Windows 92 Setup button 10 setup poster 7 sharing 11 sharing device Mac OS 94 Windows 93 shipping the device 153 size scans troubleshoot 129 troubleshoot copy 124 skew troubleshoot copy 125 print 1
192. pple com or the Apple Macintosh Help on the computer To share the device among computers running Mac OS 1 Turn on printer sharing on all Macintosh computers host and clients that are connected to the printer Depending on the OS version you are using do one of the following MacOS 10 3 Open System Preferences click Print amp Fax and then check the box next to Share my printers with other computers Mac OS 10 4 Open System Preferences click Print amp Fax click the Sharing tab check the box next to Share these printers with other computers and then select the printer to be shared Mac OS 10 5 Open System Preferences click Print amp Fax click the Sharing tab check the box next to Share these printers with other computers and then select the printer to be shared 2 To print from the other Macintosh computers the clients on the network do the following a Click File and then select Page Setup in the document you want to print b In the drop down menu next to Format for select Shared Printers and then select your device c Select the Paper Size and then click OK d In the document click File and then select Print e From the drop down menu next to Printer select Shared Printers and then select your device f Make additional settings if necessary and then click Print Uninstall and reinstall the software If your installation is incomplete or if you connected the USB cable to a Windo
193. pplied in the box with the device to connect to the 1 LINE port 3 Parallel splitter 4 Computer with modem 90 Configure and manage 5 Telephone To set up the device on the same phone line as a computer with two phone ports 1 2 6 7 Remove the white plug from the port labeled 2 EXT on the back of the device Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2 EXT on the back of the device Connect a phone to the OUT port on the back of your computer dial up modem Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device f NOTE If you do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office If your modem software is set to receive faxes to your computer automatically turn off that setting NOTE If you do not turn off the automatic fax reception setting in your modem software the device will not be able to receive faxes Turn off the Auto Answer setting Run a fax test You must be available to respond in person to incoming fax calls or the device cannot
194. products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer 2 For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be interrupted or error free 3 HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP C Operation outside the product s specifications d Unauthorized modification or misuse 4 For HP printer products the use of a non HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled cartridge or an expired ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option If HP is unable to repair or replace as applicable a defective product which is covered by HP s
195. puter from the Go menu 2 Select the computer s hard disk select Library and then select Printers 3 Select HP select Utilities and then select HP Printer Selector 4 Select the device and click Launch Utility To open the HP Printer Utility from the HP Device Manager Click the HP Device Manager icon in the Dock 2 Select the device in the Devices drop down menu 3 On the Information and Settings menu click Maintain Printer 4 Select the device and click Launch Utility HP Printer Utility panels Information and Support panel Supplies Status Shows the information about currently installed ink cartridges Supply Info Shows the ink cartridge replacement options Device Information Displays information about the model and serial number This page contains information about the device and the supplies Clean Guides you through cleaning the ink cartridges Align Guides you through aligning the ink cartridges HP Support Gain access to HP Web site where you can find support for the device register the device and find information about returning and recycling used printing supplies Understand the self test report Use the self test report to View current device information and ink cartridge status Help troubleshoot problems The self test report also contains a log of recent events 66 Configure and manage If you need to call HP it is often useful to print the self test report before cal
196. r 6 To schedule a fax from the device control panel 1 2 gt Load your originals For additional information see Load originals Press the left arrow i or right arrow fl to select Fax B amp W or Fax Color and then press OK Press right arrow le until Fax Method appears and then press OK Press right arrow i until Send Fax Later appears and then press OK Enter the send time by using the numeric keypad and then press OK If prompted use the arrow keys to select AM or PM Enter the fax number by using the keypad press Speed Dial to select a speed dial or press Redial Pause to redial the last number dialed Press Start The device scans all pages and the scheduled time appears on the display The fax is sent at the scheduled time To cancel a scheduled fax 1 Press the left arrow jor right arrow li to select Fax B amp W or Fax Color and then press OK Press right arrow f until Fax Method appears and then press OK Press right arrow fi until Normal Fax appears and then press OK If there is a fax already scheduled the Cancel prompt appears on the display Press 1 to select Yes Ef NOTE You can also cancel the scheduled fax by pressing Cancel on the device control panel when the scheduled time is visible on the display Send a fax to multiple recipients 44 Fax This section contains the following topics Send a fax to multiple recipients from the device control panel Send a fax to
197. ram sssssseeeee eee eene 38 Edit scanned original ieri eet dede Ier dede nere nere eg nene ene docere n 39 Edit a scanned photo or graphic sssssssssssssseseeeneerer enne 39 Edit a scanned document using optical character recognition OCR software 39 Ghange scarn settlhngs x rc sun ee rr wad e o P te MIROR P RP PR C eR ERE 39 Cancel a Scan job p M bes 39 6 Fax Senda fax emm 40 Send a basic Tax wis cece EIER 41 Send a fax manually from a phone ss 41 Send a fax using monitor dialing ssssssssssseseeeneeenene nnns 42 Send a fax from memory eise i i cu cte ieiti dsid 43 Schedule a fax to send later eee tpe terere nter rentre b pend 43 Send a fax to multiple recipients ssssssene enne iani nnne 44 Send a fax to multiple recipients from the device control panel ssuss 44 Send a color original or photo fax ssssssssssseee em eene rennen 45 Change the fax resolution and Lighter Darker settings sseeees 45 Change the fax resolution us 46 Change the Lighter Darker setting ssss eenneeeeeeeeeeeeeeetaeeeeeeeeaas 46 Set new default settings ss 47 Send a fax in Error Correction Mode sssssseeee emen enne 47 Contents Received Tax is E ei MG i ee ei eh es 48 Receive a fax manually iii 48 Set up backup fa
198. re you can scan import documents and perform maintenance procedures such as checking the ink levels for the ink cartridges EA NOTE Ona Macintosh computer the features available in the HP Photosmart Studio software vary depending on the selected device xy TIP When the HP Photosmart Studio software is opened you can gain access to the Dock menu shortcuts by selecting and holding the mouse button over the HP Photosmart Studio icon in the Dock Load originals You can load an original for a copy or a scan job on the scanner glass Load an original on the scanner glass Load an original in the automatic document feeder ADF Load originals 15 Chapter 2 Load an original on the scanner glass You can copy scan or fax up to letter or A4 size originals by loading them on the glass B NOTE Many of the special features will not work correctly if the glass and lid backing are not clean For more information see Clean the device To load an original on the scanner glass 1 Lift the scanner lid 2 Load your original print side down in the right front corner of the glass xy TIP For more help on loading an original refer to the guide along the edge of the glass 3 Close the lid Load an original in the automatic document feeder ADF You can copy scan or fax a one sided single or multiple page A4 or letter size document by placing it in the document feeder tray Z CAUTION Do not l
199. receive faxes Serial type fax setup For information on setting up the device for faxing using a serial type phone system see the Fax Configuration Web site for your country region Austria www hp com at faxconfig Germany www hp com de faxconfig Switzerland French www hp com ch fr faxconfig Switzerland German www hp com ch de faxconfig United Kingdom www hp com uk faxconfig Finland www hp fi faxconfig Denmark www hp dk faxconfig Sweden www hp se faxconfig Norway www hp no faxconfig Netherlands www hp nl faxconfig Belgium Dutch www hp be nl faxconfig Set up faxing for the device 91 Chapter 7 continued Belguim French www hp be fr faxconfig Portugal www hp pt faxconfig Spain www hp es faxconfig France www hp com fr faxconfig Ireland www hp com ie faxconfig Italy www hp comi it faxconfig Configure the device Windows NOTE Microsoft Internet Explorer 6 0 or higher must be installed on the computer system to run the installation program In addition you must have administrator privileges to install a printer driver on Windows 2000 Windows XP or Windows Vista When setting up the device HP recommends that you connect it after you install the software because the installation program is designed to provide you with the easiest setup experience However if you have connected the cable first see Connect the device before installi
200. red voice fax with computer dial up modem Shared voice fax with computer DSL ADSL modem Shared voice fax with computer dial up modem If you use your phone line for both fax and telephone calls use these instructions to set up your fax There are two different ways to set up the device with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports If your computer has only one phone port you will need to purchase a parallel splitter also called a coupler as shown below A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a two line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Figure 7 7 Example of a parallel splitter E 80 Configure and manage f your computer has one phone port set up the device as described below Figure 7 8 Back view of the device 1 Telephone wall jack 2 Phone cord provided with the device plugged into the 1 LINE port on the back of the device 3 Parallel splitter 4 Computer 5 Telephone To set up the device on the same phone line as a computer with one phone port 1 Remove the white plug from the port labeled 2 EXT on the back of the device 2 Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone
201. report 67 settings 28 slow 115 speed dial entries 27 troubleshoot 114 print driver settings 28 version 150 warranty 149 print quality troubleshoot 117 print carriage access door locating 9 printer driver settings 28 version 150 warranty 149 processor specifications 156 pulse dialing 57 Q quality copy 33 quality troubleshoot copy 124 print 117 scan 128 R readme 7 174 rear access panel clear jams 144 illustration 9 receive faxes auto answer mode 56 automatically 48 blocking numbers 52 forwarding 51 manually 48 polling 50 rings to answer 56 troubleshoot 135 138 recycle ink cartridges 167 redial options setting 58 reduce fax 52 reduce enlarge copies resize to fit letter 34 resize to fit letter or A4 34 regulatory information 160 regulatory model number 166 release notes 7 remove ink cartridges 153 replace ink cartridges 99 reports confirmation fax 60 error fax 61 fax test failed 130 reprint faxes from memory 50 resolution fax 46 right navigation button 10 rings to answer 56 S save default settings 13 faxes in memory 49 scan cancel 39 edit images 39 error messages 128 from a TWAIN or WIA compliant program 38 from device control panel 37 OCR 39 quality 128 scan specifications 158 send to a program 37 settings for 39 slow 126 troubleshoot 126 Scan function indicator 10 Scan menu 12 scanner glass clean 109 load originals 16 locating 8 schedule fax 43 self test re
202. respond to prompts while dialing as well as control the pace of your dialing xy TIP If you do not enter your calling card PIN fast enough the device might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service If this is the case you can create a speed dial entry to store the PIN for your calling card EA NOTE Make sure the volume is turned on or you will not hear a dial tone Fax To send a fax using monitor dialing from the device control panel 1 Load your originals For additional information see Load an original in the automatic document feeder ADF 2 Press the left arrow i or right arrow ie to select Fax B amp W or Fax Color and then press Start If the device detects an original loaded in the automatic document feeder you will hear a dial tone 3 When you hear the dial tone enter the number by using the keypad on the device control panel 4 Follow any prompts that might occur xy TIP If you are using a calling card to send a fax and you have your calling card PIN stored as a speed dial when prompted to enter your PIN press Speed Dial to select the speed dial entry where you have your PIN stored Your fax is sent when the receiving fax machine answers Send a fax from memory You can scan a black and white fax into memory and then send the fax from memory This feature is useful if the fax number you are trying to reach is busy or temporarily
203. rials available Dry foam rubber swabs lint free cloth or any soft material that will not come apart or leave fibers xy TIP Coffee filters are lint free and work well for cleaning ink cartridges e Distilled filtered or bottled water tap water might contain contaminants that can damage the ink cartridges A CAUTION Do not use platen cleaners or alcohol to clean the ink cartridge contacts These can damage the ink cartridge or the HP All in One To clean the ink cartridge contacts 1 Turn on the device and open the ink cartridge door The print carriage moves to the far right side of the device 2 Wait until the print carriage is idle and silent and then unplug the power cord from the back of the device Bf NOTE Depending how long the HP All in One is unplugged the date and time might be erased You might need to reset the date and time later when you plug the power cord back in 3 Lightly press down on the ink cartridge to release it and then pull it toward you out of the slot 4 Inspect the ink cartridge contacts for ink and debris buildup 5 Dip a clean foam rubber swab or lint free cloth into distilled water and squeeze any excess water from it 6 Hold the ink cartridge by its sides Work with ink cartridges 105 Chapter 8 7 Clean only the copper colored contacts Allow the ink cartridges to dry for approximately ten minutes Copper colored contacts 2 Ink nozzles do
204. ring Change the answer ring pattern for distinctive ring Set the fax error correction mode Set the dial type Set the redial options Set the fax speed Configure the fax header The fax header prints your name and fax number on the top of every fax you send HP recommends that you set up the fax header by using the software that you installed with the device You can also set up the fax header from the device control panel as described here NOTE In some countries regions the fax header information is a legal requirement To set or change the fax header a PON Press Setup Press right arrow ls to select Fax Settings and then press OK Press right arrow ls to select Fax Header and then press OK Enter your personal or company name using the numeric keypad and then press OK Enter your fax number by using the numeric keypad and then press OK Change fax settings 55 Chapter 6 Set the answer mode Auto answer The answer mode determines whether the device answers incoming calls Turn on the Auto Answer setting if you want the device to answer faxes automatically The device answers all incoming calls and faxes Turn off the Auto Answer setting if you want to receive faxes manually You must be available to respond in person to the incoming fax call or the device does not receive faxes To set the answer mode to manual or automatic via the device control panel 1 Press Setup 2 Press
205. ring the warranty period you may obtain assistance from the HP Customer Care Center This section contains the following topics Before you call Support process HP support by phone Additional warranty options HP Quick Exchange Service Japan Call HP Korea customer support Before you call Visit the HP Web site www hp com support for the latest troubleshooting information or product fixes and updates To assist our Customer Care Center representatives to serve you better prepare the following information if you need to call HP 1 Print the self test report of the device For more information see Understand the self test report If the device does not print get the following information ready Device model Model number and serial number check the back of the device 2 Check the operating system that you are using such as Windows XP 3 Note how the device is connected to your system such as through USB or network connection 4 Obtain the version number of the printer software To find the version number of the printer driver open the printer settings or properties dialog box and click the About tab 5 If you have a problem printing from a particular application note the application and version number 150 Support and warranty Support process If you have a problem follow these steps 1 Check the documentation that came with the device 2 Visit the HP online support We
206. rints whenever a fax error occurs This is the default setting Off Does not print any fax error reports On Fax Send Prints whenever a transmission error occurs On Fax Receive Prints whenever a receiving error occurs Print and view the fax log The logs list faxes that have been sent from the device control panel and all faxes that have been received You can print a log of faxes that have been received and sent by the device Each entry in the log contains the following information Transmission date and time Type whether received or sent Fax number Duration Number of pages Result status of transmission Use reports 61 Chapter 6 To view the fax log from the HP photo and imaging software 1 At the computer open the HP photo and imaging software For more information see Use the HP photo and imaging software 2 See the onscreen Help for the HP photo and imaging software for further instructions The log lists faxes that have been sent from the device control panel and the HP photo and imaging software and all faxes that have been received To print the fax log from the device control panel 1 Press Setup 2 Press right arrow i to select Print Report and then press OK 3 Press right arrow i to select Fax Log and then press OK 4 Press OK again to print the log Cancel a fax 62 Fax You can cancel a fax you are sending or receiving at any time To cancel a fax A Press Cancel
207. rmation and Settings and then select Fax Speed Dial Settings from the drop down list Device control panel Press Setup select the Speed Dial option and then press OK To add or change an entry Select New Speed Dial or Group Speed Dial and then press the arrow keys to move to an unused entry number or type a number on the keypad Type the fax number and then press OK Include any pauses or other required numbers such as an area code an access code for numbers outside a PBX system usually a 9 or 0 or a long distance prefix Type the name and then press OK To delete one entry or all entries Select Delete Speed Dial press the arrow keys to highlight the speed dial entry that you want to delete and then press OK Set up a speed dial group If you send information to the same group of fax numbers on a regular basis you can set up a speed dial entry for a group in order to simplify the task The speed dial entry for a group can be associated with a speed dial button on the device control panel 26 Use the device A group member must be a member of the speed dial list before you can add the member to a speed dial group You can add up to 20 fax numbers to each group with up to 50 characters for each fax number HP Solution Center Windows Open the HP Solution Center and follow the instructions in the onscreen Help HP Device Manager Mac OS Launch HP Device Manager click Information and Settings and then sele
208. rt si hullad kkal Az On feladata hogy a k sz l k hullad kanyagait eljuiassa olyan Kiel gy ji helyre amely cx elektromos hullad kanyagok s az elekonikus berendez sek jrahasznos i s val foglalkozik A hullad kanyagok elk l nitetf gy jt se s jrahasznos t sa hozz j rul a term szeti er forr sok meg rz s hez egy ttal azt is biztos tja hogy a hullad k jrahasznos t sa az szs gre s a k myezetre nem rialmas m don t rt nik Ha t j koztat st szereine kapni azokr l a helyekr l ahol leadhatja jrahasznosil sra a hullad kanyagokat forduljon a helyi nkorm nyzathoz a h ztari si hullad k begy jt s vel foglalkoz v llalathoz vagy a term k forgalmaz j hoz Lietot ju atbr vo an s no nederig m ier c m Eiropas Savien bas priv taj s m jsaimniec b s Sis simbols uz ier ces vai s iepakojuma nor da ka o ierici nedr kst izmest kop ar p r jiem m jsaimniec bas atkritumiem J s esat atbild gs par atbr vo anos no neder g s ier ces 3o nododot nai sav k anas vets lai tiktu veikta nederig elektriska un elektroniska apr kojuma obreix ja p rstr de Speciala nederigae ierices sovoldana un otrreiz j parstade palidz taup t dabas resursus un nodro ina t du otrreiz jo p rstr di kas sarg cilv ku vesel bu un apk rt jo vidi Lai ieg tu papildu inform ciju par to kur ofrreiz jai p rstr dei var nog d t nederigo ierici l dzu sazinieties ar viet jo pa vald
209. s Insert transparencies with the rough side down and the adhesive strip pointing towards the back of the device Use the Normal mode to print transparencies This mode provides longer drying time and ensures that the ink dries completely before the next page is delivered to the main tray Remove each sheet as it prints and set it aside to dry Allowing wet media to stack up may cause smearing Custom sized media Use only custom sized media that is supported by the device If your application supports custom sized media set the media size in the application before printing the document If not set the size in the print driver You might need to reformat existing documents to print them correctly on custom sized media Understand specifications for supported media Use the Understand supported sizes and Understand supported media types and weights tables to determine the correct media to use with your device and determine what features will work with your media Understand supported sizes Understand supported media types and weights 18 Use the device Understand supported sizes Media size Standard media sizes Main tray 8 5 x 13 inches 216 x 330 mm U S Legal 216 x 356 mm 8 5 x 14 inches A4 210 x 297 mm 8 3 x 11 7 inches U S Executive 184 x 267 mm 7 25 x 10 5 inches B5 182 x 257 mm 7 17 x 10 12 inches A5 148 x 210 mm 5 8 x 8 3 inches B7 JIS Borderless B7 JI
210. s are set to the correct markings in the tray for the media size you are loading Also make sure the guides are snug but not tight against the stack Make sure media in the tray is not curled Uncurl paper by bending it in the opposite direction of the curl When using thin special media make sure that the tray is completely loaded If you are using special media that is only available in small quantities try placing the special media on top of other paper of the same size to help fill the tray Some media is picked up more easily if the tray is full e Ifyou are using thick special media such as brochure paper load media so that the tray is between 1 4 and 3 4 full If necessary place the media on top of other paper of the same size so that the stack height is within this range Media is not coming out correctly Make sure the output tray extension is extended otherwise printed pages may fall off the device fe en AQ ino 7 4 Remove excess media from the output tray There is a limit to the number of sheets the tray can hold Pages are skewing Make sure the media loaded in the trays is aligned to the paper guides If needed pull out the trays from the device and reload the media properly making sure that the paper guides are properly aligned Load media into the device only when it is not printing Multiple pages are being picked up Fan the media before loading Make sure the paper guides are set to
211. s substantially and you can accept poorer quality in exchange for reduced charges Before turning the ECM setting off consider the following If you turn ECM off The quality and transmission speed of faxes you send and receive are affected The Fax Speed is automatically set to Medium You will no longer be able to send or receive faxes in color To change the ECM setting from the device control panel 1 Press Setup 2 Press right arrow i until Fax Settings appears and then press OK Send a fax 47 Chapter 6 3 Press right arrow i until Error Correction Mode appears and then press OK 4 Press right arrow i to select On or Off and then press OK Receive a fax You can receive faxes automatically or manually If you turn off the Auto Answer option you must receive faxes manually If you turn on the Auto Answer option the default setting the device automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting The default Rings to Answer setting is five rings If you receive a legal size fax and the device is not currently set to use legal size paper the device reduces the fax so that it fits on the paper that is loaded If you have disabled the Automatic Reduction feature the device prints the fax on two pages Ef NOTE If you are copying a document when a fax arrives the fax is stored in the device memory until the copying finishes This can
212. sconnect the device from your computer Select Uninstall and follow the onscreen directions Restart your computer Ef NOTE It is important that you disconnect the device before restarting your computer Do not connect the device to your computer until after you have reinstalled the software Start the Setup program for the device again Configure and manage 6 Select Install 7 Follow the onscreen instructions and also see Install the software before connecting the device recommended To uninstall from a Macintosh computer 1 Launch HP Device Manager 2 Click Information and Settings 3 Select Uninstall HP AiO Software from the pull down menu Follow the onscreen instructions After the software is uninstalled restart your computer 5 To reinstall the software insert the device Starter CD into your computer s CD ROM drive On the desktop open the CD ROM and then double click HP All in One Installer Follow the onscreen instructions and also see To install the software gt Ao Uninstall and reinstall the software 97 8 Maintain and troubleshoot This section contains the following topics Work with ink cartridges Clean the device General troubleshooting tips and resources Solve printing problems Poor print quality and unexpected printouts Solve paper feed problems Solve copy problems Solve scan problems Solve fax problems Troubleshoot installation issues Clear jams
213. smart Software 1 Load letter A4 or legal unused plain white paper into the input tray 2 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox Ef NOTE You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then click Service this device The Printer Toolbox appears 3 Click the Device Services tab 104 Maintain and troubleshoot 4 Click Clean the ink cartridges 5 Follow the prompts until you are satisfied with the quality of the output and then click Done If copy or print quality still seems poor after you clean the ink cartridges try cleaning the ink cartridge contacts before replacing the affected ink cartridge HP Printer Utility Mac OS 1 Open the HP Printer Utility For more information see HP Printer Utility Mac OS 2 Click Clean and follow the onscreen instructions Clean the ink cartridge contacts Clean the ink cartridge contacts only if you get repeated messages on the display prompting you to check an ink cartridge after you already have cleaned or aligned the ink cartridges Before cleaning the ink cartridge contacts remove the ink cartridge and verify that nothing is covering the ink cartridge contacts then reinstall the ink cartridge If you continue to get messages to check the ink cartridges clean the ink cartridge contacts Make sure you have the following mate
214. sometimes occurs in solid areas Best copies slower than the other quality settings Normal delivers high quality output and is the recommended setting for most of your copying Normal copies faster than Best and is the default setting Fast copies faster than the Normal setting The text is comparable to the quality of the Normal setting but the graphics might be lower quality The Fast setting uses less ink and extends the life of your ink cartridges To change the copy quality from the device control panel 1 Make sure you have paper loaded in the main tray 2 Place your original face down on the glass 3 Press the left arrow Al or right arrow i to select Copy B amp W or Copy Color and then press OK 4 Press right arrow ls until Copy Quality appears and then press OK 5 Press right arrow i until the appropriate paper quality appears and then press OK 6 Press Start NOTE Copy functions can also be performed using the HP Photosmart Studio Software Mac OS See the software s Help for more information RE Change copy speed or quality 33 Chapter 4 Resize an original to fit onto letter or A4 paper If the image or text on your original fills the entire sheet with no margins use Fit to Page or Full Page 91 to reduce your original and prevent unwanted cropping of the text or images at the edges of the sheet xx TIP You can also use Fit to Page to enlarge a small photo to fit within the printable area
215. speeds vary according to the complexity of the document 158 Device specifications Twain compliant interface e Resolution 1200 x 2400 dpi optical up to 19200 dpi enhanced Color 16 bit per RGB color 48 bit total from glass 8 bit per RGB color 24 bit total from ADF Maximum scan size from glass 216 x 297 mm 8 5 x 11 7 inches Environmental specifications Operating environment Operating temperature 5 to 40 C 41 to 104 F Recommended operating conditions 15 to 32 C 59 to 90 F Recommended relative humidity 20 to 80 noncondensing Storage environment Storage temperature 40 to 60 C 40 to 140 F Storage relative humidity Up to 90 noncondensing at a temperature of 65 C 150 F Electrical specifications Power supply Universal power adapter external Power requirements Input voltage 100 to 240 VAC x 10 50 60 Hz 3Hz Output voltage 32 Vdc LPS 600 mA min Power consumption 17 watts printing Acoustic emission specifications print in Draft mode noise levels per ISO 7779 Sound pressure bystander position LpAd 56 dBA Sound power LwAd 7 0 BA Acoustic emission specifications print in Draft mode noise levels per ISO 7779 159 D Regulatory information The device meets product requirements from regulatory agencies in your country region This section contains the following topics FECC statement Notice to users in Korea e VCCI Class B com
216. ssssssssssseeeeeeren ene 27 Print Change print settings 1er tite edet epp rein Pee E ee aout eda nr E Ade ea oe den 28 Change settings from an application for current jobs Windows 28 Change default settings for all future jobs Windows ssssseee 28 Change settings Mac OS nan etes tee e edere eden 29 Cancela Print jobi i iic rto tannins bak reete si use cre adh ER suse pe naet reie 29 4 Copy Make copies from the device control panel sssssse eem 30 Change the copy settings tec eren ee stel ces td dece veu Eee tuse eeu deo coded nt 31 Set the number of copies iii 31 Set the cop paper SIZE mE 31 Set the copy paper type sisi 32 Change copy speed or quality sus 33 Resize an original to fit onto letter or A4 paper ssssee emm 34 Copy a legal size document onto letter paper sesssee emm 34 Adjust the lightness and darkness of your copy ssssse emm eee 35 Enhance blurred areas of your copy ss 35 Enhance light areas of your copy sis 36 Cancel E HeooyAe ope M 36 5 Scan SCAM AN OMGIMA em 37 Scan an original to a program on a computer direct connection 37 Scan from a TWAIN compliant or a WIA compliant program seem 38 Scan from a TWAIN compliant program seeeenm eene 38 Scan from a WIA compliant prog
217. tact for regulatory topics only EMEA Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany www hp com go certificates USA Hewlett Packard 3000 Hanover St Palo Alto 94304 U S A 650 857 1501 166 Regulatory information Environmental product stewardship program Hewlett Packard is committed to providing quality products in an environmentally sound manner Design for recycling has been incorporated into this product The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to access quickly for efficient disassembly and repair For more information visit HP s Commitment to the Environment Web site at www hp com hpinfo globalcitizenship environment index html This section contains the following topics Paper use Plastics Material safety data sheets Recycling program HP inkjet supplies recycling program Disposal of waste equipment by users in private households in the European Union Energy Star notice Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281 2002 Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plasti
218. talled The HP Solution Center is customized to show icons that are associated with the selected device If the selected device is not equipped with a particular feature then the icon for that feature does not appear in the HP Solution Center If the HP Solution Center on your computer does not contain any icons an error might have occurred during the software installation To correct this use the Control Panel in Windows to completely uninstall the HP Photosmart Software and then reinstall the software For more information see the onscreen Help that came with the device For information about opening the HP Solution Center see Use the HP photo and imaging software Use the HP photo and imaging software You can use the HP photo and imaging software to access many features that are not available from the device control panel The software is installed on your computer during setup For further information see the setup documentation that came with your device Access to the HP photo and imaging software differs by operating system OS For example if you have a Windows computer the HP photo and imaging software entry point is the HP Photosmart Software window If you have a Macintosh computer the HP photo and imaging software entry point is the HP Photosmart Studio window 14 Use the device Regardless the entry point serves as the launching pad for the HP photo and imaging software and services To open the HP Photosmart So
219. tep and go to step 2 ET NOTE If the device does not turn on you can unplug the power cord and then manually slide the print carriage to the far right side to remove the ink cartridges 2 Gently pull open the ink cartridge cover Prepare the device for shipment 153 Appendix B 3 Remove the ink cartridges from their slots by grasping each between your thumb and forefinger and pulling it firmly toward you 4 Place the ink cartridges in an airtight plastic container so they will not dry out and put them aside Do not send them with the device unless the HP customer support call agent instructs you to 5 Close the front access door and wait a few minutes for the print carriage to move back to its home position on the left side 6 After the scanner is idle and has returned to its parked position press the Power button to turn off the device Pack the device Complete the following steps after you have prepared the device for shipment To pack the device 1 If available pack the device for shipment by using the original packaging materials or use the packaging materials that came with your replacement device 154 Support and warranty If you do not have the original packaging materials please use other adequate packaging materials Shipping damage caused by improper packaging and or improper transportation is not covered under the warranty Place the return shipping label on the outside of the box Include t
220. the device They inform you of normal operation and require no action to clear them They change as the state of the device changes Whenever the device is ready not busy and has no pending warning messages the date and time appear if the device is turned on Warning messages Warning messages inform you of events that require your attention but they do not prevent the device from operating An example of a warning message is Low On Ink Error messages Error messages communicate that some action must be performed such as adding media or clearing a media jam These messages are usually accompanied by a blinking red Attention light Take the appropriate action to continue printing If the error message shows an error code press the Power button to turn off the device and then turn it on again In most situations this action solves the problem If the message persists your device might need service Critical error messages Critical error messages inform you of a device failure Some of these messages can be cleared by pressing the Power button to turn off the device and then turning it on again If a critical error persists service is required For more information see Support and warranty Change device settings You can change the device settings from these places From the device control panel From the HP Solution Center Windows or HP Device Manager Mac OS For more information see Use the HP photo and imaging so
221. then press OK xy TIP If you hold down either of the arrow buttons the number of copies changes by increments of 5 to make it easier to set a large number of copies 5 Press Start B NOTE Copy functions can also be performed using the HP Photosmart Studio Software Mac OS See the software s Help for more information Set the copy paper size You can set the paper size on the device The paper size you select should match what is loaded in the main tray To set the paper size from the device control panel 1 Press the left arrow jor right arrow fe to select Copy B amp W or Copy Color and then press OK 2 Press right arrow f until Copy Paper Size appears and then press OK Press right arrow f until the appropriate paper size appears and then press OK 4 Press Start e Set the copy paper size 31 Chapter 4 NOTE Copy functions can also be performed using the HP Photosmart Studio Software Mac OS See the software s Help for more information Set the copy paper type You can set the paper type on the device To set the paper type for copies from the device control panel 1 Press the left arrow jor right arrow f to select Copy B amp W or Copy Color and then press OK 2 Press right arrow i until Copy Paper Type appears and then press OK 3 Press right arrow le until the appropriate paper type appears and then press OK 4 Press Start Refer to the following table to determine
222. these guidelines Remove printed papers from the output tray frequently Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn Do not combine different paper types and paper sizes in the input tray the entire stack of paper in the input tray must be the same size and type Adjust the paper width guide in the input tray to fit snugly against all paper Make sure the paper width guide does not bend the paper in the input tray Do not force paper too far forward in the input tray Use paper types that are recommended for the device For more information see Understand specifications for supported media Do not leave originals on the glass If you load an original in the automatic document feeder while there is already an original on the glass the original can jam in the automatic document feeder Maintain and troubleshoot A HP supplies and accessories This section provides information on HP supplies and accessories for the device The information is subject to changes visit the HP Web site www hpshopping com for the latest updates You may also make purchases through the Web site Order printing supplies online Supplies Order printing supplies online Besides the HP Web site you may order printing supplies using the following tools Toolbox Windows On the Estimated Ink Level tab click Sho
223. tion and length of USB cable High electromagnetic fields such as those generated by USB cables can sometimes cause slight distortions to printouts Move the device away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields Align the ink cartridges Align the ink cartridges For more information see Align the ink cartridges Clean the ink cartridge The ink cartridges may need to be cleaned For more information see Clean the ink cartridges Meaningless characters print If an interruption occurs to a job that is printing the device might not recognize the rest of the job Cancel the print job and wait for the device to return to the ready state If the device does not return to the ready state cancel all jobs and wait again When the device is ready resend the job If prompted by the computer to retry the job click Cancel Check the cable connections If the device and computer are connected with a USB cable the problem may be due to a poor cable connection Make sure the cable connections at both ends are secure If the problem persists turn off the device disconnect the cable from the device turn on the device without connecting the cable and delete any remaining jobs from the print spooler When the Power light is on and not flashing reconnect the cable 118 Maintain and troubles
224. to fail To find out if other equipment is causing a problem disconnect everything from the phone line and then run the test again Ifthe Fax Line Condition Test passes without the other equipment then one or more pieces of the equipment is causing problems try adding them back one at a time and rerunning the test each time until you identify which piece of equipment is causing the problem o gt Ifthe Fax Line Condition Test fails without the other equipment connect the device to a working phone line and continue reviewing the troubleshooting information in this section If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the device directly to the telephone wall jack Make sure you use the phone cord that came with the device If you do not use the supplied phone cord to connect from the telephone wall jack to the device you might not be able to send or receive faxes After you plug in the phone cord that came with the device run the fax test again After you resolve any problems found run the fax test again to make sure it passes and the device is ready for faxing If the Fax Line Condition test continues to fail and you experience problems faxing contact your telephone company and have them check the phone line The display always shows Phone Off Hook Solution You are using the wrong type of
225. u connected the device to the computer before installing the device software the Found New Hardware wizard displays on the computer screen A NOTE If you turned on the device do not turn it off or unplug the cable from the device while the installation program is running If you do so the installation program will not finish To connect the device 1 A In the Found New Hardware dialog box that displays methods for locating the printer driver select the Advanced option and then click Next NOTE Do not allow the Found New Hardware wizard to perform an automatic search for the printer driver Select the check box for specifying the driver location and ensure that the other check boxes are clear Insert the Starter CD into the CD drive If the CD menu appears close it Browse to locate the root directory on the Starter CD for example D and then click OK Click Next and follow the onscreen instructions Click Finish to close the Found New Hardware wizard The wizard automatically starts the installation program this might take a short while Complete the installation process NOTE You can also share the device with other computers using a simple form of networking known as locally shared networking For more information see Share the device on a locally shared network Share the device on a locally shared network In a locally shared network the device is connected directly to the USB connect
226. uation occurs Answers to these questions Has this situation happened before Can you re create it Did you add any new hardware or software to your computer at about the time that this situation began Did anything else occur prior to this situation such as a thunderstorm HP All in One was moved etc After the phone support period After the phone support period help is available from HP at an additional cost Help may also be available at the HP online support Web site www hp com support Contact your HP dealer or call the support phone number for your country region to learn more about support options Obtain HP telephone support 151 Appendix B Additional warranty options Extended service plans are available for the HP All in One at additional costs Go to www hp com support select your country region and language then explore the services and warranty area for information about the extended service plans HP Quick Exchange Service Japan 1279 D RI YSEA HS SBS TC RRE NTS BBS CBRL T lt HE 1779 H RUYDPMELTUS FEERMPSDACHMENEEA HP Quick Exchange Service M ED127 H RUYD IE MERERL MLE 129 D RUYD ENLSETS REMAP EREMIE TT KK HERVOMMICEKWETH TDULR RDAHRTIRRT2CELEMTATT BARES S 0570 000511 BEDS 03 3335 9800 BLEUS AFA EACERUBS HR hR FAOFH 9 00 954 5 00 KG ADNA 10 00 9548 5 00 ET TuSH 4O01H1H7253Hl amp f amp amp zs F EAORH e UAR KOPRHE DARVTIT RY R BLTOATONET DA
227. unavailable The device scans the originals into memory and sends them once it is able to connect to the receiving fax machine After the device scans the pages into memory you can immediately remove the originals from the document feeder tray NOTE You can only send a black and white fax from memory To send a fax from memory 1 Load your originals For additional information see Load originals 2 Press the left arrow Al or right arrow i to select Fax B amp W or Fax Color and then press OK 3 Enter the fax number by using the keypad press Speed Dial to select a speed dial or press Redial Pause to redial the last number dialed 4 Press right arrow f until Fax Method appears and then press OK Press right arrow f until Scan amp Fax appears and then press OK 6 Press Start The device scans the originals into memory and sends the fax when the receiving fax machine is available e Schedule a fax to send later You can schedule a black and white fax to be sent within the next 24 hours This enables you to send a black and white fax late in the evening when phone lines are not as busy or phone rates are lower for example The device automatically sends your fax at the specified time You can only schedule one fax to be sent at a time You can continue to send faxes normally however while a fax is scheduled B NOTE You can only send faxes in black and white due to memory limitations Send a fax 43 Chapte
228. untry region and then click Contact HP for information on calling for technical support 2 Press Setup 3 Selects Tools and then select Align Cartridge The HP All in One prints an ink cartridge alignment sheet 4 Load the ink cartridge alignment sheet face down on the scanner glass in the front right corner with the top of the page to the right and then press OK For more information see Load an original on the scanner glass The HP All in One aligns the ink cartridges Recycle or discard the ink cartridge alignment sheet To align the ink cartridges from the HP Photosmart Software Windows 1 Load letter A4 or legal unused plain white paper into the input tray 2 In the HP Solution Center click Settings point to Print Settings and then click Printer Toolbox NOTE You can also open the Printer Toolbox from the Print Properties dialog box In the Print Properties dialog box click the Services tab and then Click Service this device The Printer Toolbox appears Work with ink cartridges 103 Chapter 8 3 Click the Device Services tab 4 Click Align the ink Cartridges The HP All in One prints an ink cartridge alignment sheet 5 Load the ink cartridge alignment sheet face down on the scanner glass in the front right corner with the top of the page to the right and then press OK For more information see Load an original on the scanner glass The HP All in One aligns the ink cartridges Recycle
229. up test 130 header fax 55 help 148 see also customer support Help button 10 Hewlett Packard Company notices 3 HP Photosmart Software send scans to programs 38 HP Photosmart Studio send scans to programs 38 HP Printer Utility Mac OS administrator settings 64 opening 66 panels 66 HP Solution Center 14 humidity specifications 159 l Information tab Toolbox Windows 65 ink cartridge door locating 9 ink cartridge latch locating 9 ink cartridges align 102 clean 104 clean contacts 105 clean ink nozzle area 106 handle 99 locating 9 order online 147 part names 99 remove 153 replace 99 status 63 supported 98 156 test 67 warranty 149 yields 156 ink smearing troubleshoot 119 installation software for Mac OS 94 software for Windows 92 troubleshoot 142 Internet fax using 59 ISDN line set up with fax parallel phone systems 74 J jams clear 144 media to avoid 18 paper 144 146 jobs settings 13 junk fax mode 52 K keypad device control panel locating 10 L language printer 156 left navigation button 10 legal paper copy 31 letter paper copy 32 light images troubleshoot copies 124 scans 129 lighten copies 35 faxes 46 lights device control panel 10 line condition test fax 134 Index lines copies troubleshoot 125 scans troubleshoot 128 129 load main tray 23 log fax print 61 Low ink indicator 10 M Mac OS borderless printing 25 HP Photosmart Studio 14 HP Printer Utility 66 inst
230. urn off Fax to PC and disable printing faxes from the device control panel To modify Fax to PC settings from the device control panel 1 Press the Setup button select Fax Settings and then Fax to PC 2 Select the setting that you want to change You can change the following settings View PC hostname View the name of the computer that is set up to administer Fax to PC Turn Off Turn off Fax to PC EA NOTE Use the Solution Center to turn on Fax to PC Disable Fax Print Choose this option to print faxes as they are received If you turn off printing color faxes will still print EA NOTE Because color faxes are not saved to the computer color faxes are still printed However some multi page color faxes may be too large for the device memory To modify Fax to PC settings from the Solution Center 1 e Open the Solution Center For more information see Use the HP Solution Center Windows Select Settings and then select Fax Settings Select the Fax to PC Settings tab Make any changes to the settings you want to modify Press OK f NOTE Any changes you make will overwrite the original settings Change fax settings After completing the steps in the getting started guide that came with the device use the following steps to change the initial settings or to configure other options for faxing Configure the fax header Set the answer mode Auto answer Set the number of rings before answe
231. usuwaniem odpad w lub w miejscu zakupu produktu Descarte de equipamentos por usu rios em resid ncias da Uni o Europ ia Este simbolo no produlo ou na embalagem indica que o produlo n o pode ser descartado junto com o lixo dom stico No entanto sua responsabilidade levar os equipamentos a serem descartados a um ponto de coleta designado para a reciclagem de equipamentos eletro elelr nicos A coleta separada e a reciclagem das equipamentos no momento do descarle ajudam na conserva o dos recursos naturais e garantem que os equipamentos ser o reciclados de forma a proteger a sa de das pessoas e o meio ambiente Para obler mais informa es sobre onde descartar equipamentos para reciclagem ene em contato com o escrit rio local de sua cidade o servi o de limpeza p blica de sev bairro ou a loja em que adquiriu o produto Postup pou vate ov v krajin ch Eur pskej nie pri vyhadzovani zariadenia v dom com pou van do odpadu Tento symbol na produkte alebo na jeho obale znamen e nesmie by vyhoden s in m komun lnym odpadom Namiesto toho m te povinnos odovzda olo zariadenie na zbernom mieste kde sa zabezpe uje recykl cia elektrick ch a elektronick ch zariaden Separovan zber a recykl cia zariadenia ur en ho na odpad pom e chr ni pr rodn zdroje a zabezpe tak sp scb recykl cie ktor bude chr ni fudsk zdrevie a ivotn prcshedie Dalle infonn cie o separovanom zbere a recyLlacil ziskate na miesin
232. ution Change the Lighter Darker setting e Set new default settings Change the fax resolution The Resolution setting affects the transmission speed and quality of faxed black and white documents If the receiving fax machine does not support the resolution you have chosen the HP All in One sends faxes at the highest resolution supported by the receiving fax machine NOTE You can only change the resolution for faxes that you are sending in black and white The device sends all color faxes using Fine resolution The following resolution settings are available for sending faxes Fine Very Fine Photo and Standard Fine provides high quality text suitable for faxing most documents This is the default setting When sending faxes in color the device always uses the Fine setting e Very Fine provides the best quality fax when you are faxing documents with very fine detail If you choose Very Fine be aware that the faxing process takes longer to complete and you can only send black and white faxes using this resolution If you send a color fax it will be sent using Fine resolution instead Photo provides the best quality fax when sending photographs in black and white If you choose Photo be aware that the faxing process takes longer to complete When faxing photographs in black and white HP recommends that you choose Photo Standard provides the fastest possible fax transmission with the lowest quality W
233. w jor the right arrow j to select Fax B amp W or Color fax b Press Start c After the device begins to receive the fax you can hang up the phone or remain on the line The phone line is silent during fax transmission Set up backup fax Depending on your preference and security requirements you can set up the device to store all the faxes it receives only the faxes it receives while the device is in an error condition or none of the faxes it receives The following Backup fax modes are available On The default setting When Backup fax is On the device stores all received faxes in memory This enables you to reprint up to eight of the most recently printed faxes if they are still saved in memory NOTE When device memory is low it overwrites the oldest printed faxes as it receives new faxes If the memory becomes full of unprinted faxes the device stops answering incoming fax calls NOTE If you receive a fax that is too large such as a very detailed color photo it might not be stored in memory due to memory limitations On Error Only Causes the device to store faxes in memory only if an error condition exists that prevents the device from printing the faxes for example if the device runs out of paper The device continues to store incoming faxes as long as there is memory available If the memory becomes full the device stops answering incoming fax calls When the error condition is resolved the faxes stored in me
234. w f until Legal gt Ltr 72 appears and then press OK Press Start Adjust the lightness and darkness of your copy You can use the Lighter Darker option to adjust the contrast of the copies you make To adjust the copy contrast from the device control panel 1 2 3 Make sure you have paper loaded in the main tray Place your original face down on the scanner glass Press the left arrow sj or right arrow ll to select Copy B amp W or Copy Color and then press OK Press right arrow i until Lighter Darker appears and then press OK Do one of the following Press right arrow j to darken the copy and then press OK Press the left arrow ij to lighten the copy and then press OK Press Start NOTE Copy functions can also be performed using the HP Photosmart Studio Software Mac OS See the software s Help for more information Enhance blurred areas of your copy You can use the Enhancements feature to adjust the quality of text documents by sharpening edges of black text or adjust photographs by enhancing light colors that might otherwise appear white Enhance blurred areas of your copy 35 Chapter 4 The Mixed enhancement is the default option Use the Mixed enhancement to sharpen edges of most originals To copy a blurred document from the device control panel 1 Make sure you have paper loaded in the main tray 2 Place your original face down on the scanner glass 3 Press the left arrow si or right
235. waste Instead itis your responsibility to dispose of your waste equipment by handing it ve to a designed collection point for he recycling of waste electrical and electronic equipment The separate collection and reccing of your waste equipment af the ime cl disposal wil help to conserve natural resources ond ensure thot recycled in a manner Ihat prolecs human heath and ihe environment For more information about where you con drop off your waste equipment for recycling please contact your local city ofice your household waste disposal service or the shop where you purchased the product Evacuation des quipements usag s par les vtilisateurs dans les foyers priv s au sein de l Union europ enne la pr sence de ce symbole sur le produit ou sur son emballage indique que vous ne pouvez pas vous d barrasser de ce produit de la m me facon que vos d chets courants Au contraire vous les responsable de l vacuation de vos quipements usag s el cet effet vous tes tenu de les remettre un point de collecte agr pour le recyclage des quipements lectriques et lectroniques usag s Le tri l vacuation et le recyclage s par s de vos quipements usag s permettent de pr server les ressources naturelles et de s assurer que ces quipements sont recycl s dans le respect de la sant humaine et de l environnement Pour plus d informations sur les lieux de collecte des quipements usag s veuillez contacter votre mairie votre service d
236. which paper type setting to choose based on the paper loaded in the main tray Paper type Device control panel setting Plain paper Plain Paper HP Bright White Paper Plain Paper HP Premium Presentation Paper Matte Premium Inkjet Other inkjet papers Premium Inkjet HP Premium Plus Photo Papers Photo Paper HP Premium Photo Papers Photo Paper HP Advanced Photo Paper Photo Paper HP Everyday Photo Paper Semi gloss Photo Paper HP Everyday Photo Paper Matte Premium Inkjet Other photo papers Photo Paper HP Premium Inkjet Transparency Premium Inkjet HP Iron on Transfer Premium Inkjet HP Photo Cards Photo Paper Other specialty papers Premium Inkjet Glossy Greeting Card Photo Paper Matte Greeting Card Premium Inkjet HP Brochure amp Flyer Paper Glossy Photo Paper HP Brochure amp Flyer Paper Matte Premium Inkjet Other Glossy Brochure Photo Paper Other Matte Brochure Premium Inkjet 32 Copy continued Paper type Device control panel setting Plain hagaki Plain Paper Inkjet hagaki Premium Inkjet Photo hagaki Photo Paper NOTE Copy functions can also be performed using the HP Photosmart Studio Software Mac OS See the software s Help for more information Change copy speed or quality The device provides three options that affect copy speed and quality Best produces the highest quality for all paper and eliminates the banding striping effect that
237. ws computer before being prompted by the software installation screen you might need to uninstall and then reinstall the software Do not simply delete the device application files from your computer Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the device There are three methods to uninstall the software on a Windows computer and one method to uninstall on a Macintosh computer To uninstall from a Windows computer method 1 1 Disconnect the device from your computer Do not connect it to your computer until after you have reinstalled the software 2 Press the Power button to turn off the device 3 On the Windows taskbar click Start select Programs or All Programs select HP select Officejet J4500 Series and then click Uninstall 4 Follow the onscreen instructions 5 f you are asked whether you would like to remove shared files click No Other programs that use these files might not work properly if the files are deleted 6 Restart your computer Uninstall and reinstall the software 95 Chapter 7 96 7 8 9 10 To reinstall the software insert the device Starter CD into your computer s CD ROM drive follow the onscreen instructions and also see Install the software before connecting the device recommended After the software is installed connect the device to your computer Press the Power button to turn the device on After
238. x Ie PR pe EE nove te fest eq dee ees 49 Reprint received faxes from memory ccccccceeeeeeeecneeeeeeeeeeeeeeceeaaeaeeeeeeeeeeeseeseecasaeeeeeees 50 Poll to receive a fax eec d diee E EEE ek ee E HER ade det X Eee Ee de ER E rent 50 Forward faxes to another number sssssseseee eene nennen 51 Set the paper size for received faxes ssssssssssssssssseseeeeeeeenenn tenens 51 Set automatic reduction for incoming faxes ssssseee e 52 Block junk fax numbers iii 52 Add numbers to the junk fax list enne 52 Remove numbers from the junk fax list 53 Receive faxes to your computer aksarini uen nine de e deae e un 53 Activate girone 54 Modify Fax to PC settings nininini eren erede ode aa eed diee 54 Change fax settings eee RR eter UE 55 Configure the fax header sise 55 Set the answer mode Auto answer ssssssssssssssssseseeeee ener nnns 56 Set the number of rings before answering ssssssssssssseeeeeeenns 56 Change the answer ring pattern for distinctive ring ssssssseem 56 Set the fax error correction mode ssssssssseeeee eene nnne 57 Set the dial type selec cee teen ue e alere ee ds M ERE oa 57 Set the redial Options 3 e tiec t eet IN OE dec e gie a 58 Set the fax speed o e ERROR em AM des 58 Fax over the Internet ottiene rete nn Renan eee me fentes 59 Iu ell 59 Use reports s ui
239. y job that is processing to finish The device might be jammed Check for jams See Clear paper jams Check the trays Make sure that media is loaded See Load media for more information Copies are blank Check the media The media might not meet Hewlett Packard media specifications for example the media is too moist or too rough See Understand specifications for supported media for more information Check the settings The contrast setting might be set too light Use the Copy button on the device control panel to create darker copies Check the trays If you are copying from the ADF make sure that the originals have been loaded correctly For more information see Load an original in the automatic document feeder ADF Solve copy problems 123 Chapter 8 Documents are missing or faded Check the media The media might not meet Hewlett Packard media specifications for example the media is too moist or too rough See Understand specifications for supported media for more information Check the settings The quality setting of Fast which produces draft quality copies might be responsible for the missing or faded documents Change to the Normal or Best setting Check the original The accuracy of the copy depends on the quality and size of the original Use the Copy menu to adjust the brightness of the copy If the original is too light the copy might not be able to compensate even if you adjust the contr
240. y light which should be on If the Attention light is blinking check for messages on the device control panel Check the hardware connections Make sure that any cords and cables that you are using are in good working order Make sure that the power cord is connected securely to both the device and to a working power outlet Make sure that the phone cord is connected to the 1 LINE port 142 Maintain and troubleshoot Check the ink cartridges Whenever you install a new ink cartridge the device aligns the ink cartridges automatically If the alignment fails check to make sure the cartridges are installed correctly and start the ink cartridge alignment For more information see Align the ink cartridges Make sure that all latches and covers are closed properly Check the computer system Make sure that your computer is running one of the supported operating systems Make sure that the computer meets at least the minimum system requirements Check the device to ensure the following Power light is on and not blinking When the device is first turned on it takes approximately 45 seconds to warm up The device is in the Ready state and no other lights on the device control panel are lit or blinking If lights are lit or blinking see the message on the device control panel Ensure power cord and other cables are working and are firmly connected to the device All packing tapes and materials are removed from the device
241. you have a parallel type phone system HP recommends you use the 2 wire phone cord supplied with the device to connect it to the telephone wall jack Table 7 1 Countries regions with a parallel type phone system Argentina Australia Brazil Canada Chile China Colombia Greece India Indonesia Ireland Japan Korea Latin America Malaysia Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela 68 Configure and manage Countries regions with a parallel type phone system continued Vietnam If you are unsure which kind of telephone system you have serial or parallel check with your telephone company Choose the correct fax setup for your home or office Select your fax setup case e Case A Separate fax line no voice calls received e Case B Set up the device with DSL Case C Set up the device with a PBX phone system or an ISDN line e Case D Fax with a distinctive ring service on the same line Case E Shared voice fax line e Case F Shared voice fax line with voice mail e Case G Fax line shared with computer modem no voice calls received e Case H Shared voice fax line with computer modem Case Shared voice fax line with answering machine Case J Shared voice fax line with computer modem and answering machine e Case K Shared voice fax line with computer dial up modem and voice mail Choose the corre
242. you must receive faxes manually not automatically This means that you must be available to respond in person to incoming fax calls For information on setting up the device when you have a voice mail service see Case F Shared voice fax line with voice mail For information on receiving faxes manually see Receive a fax manually 138 Maintain and troubleshoot If you have a computer dial up modem on the same phone line with the device check to make sure that the software that came with your modem is not set to receive faxes automatically Modems that are set up to receive faxes automatically take over the phone line to receive all incoming faxes which prevents the device from receiving fax calls If you have an answering machine on the same phone line with the device you might have one of the following problems o o Your answering machine might not be set up properly with the device Your outgoing message might be too long or too loud to allow the device to detect fax tones and the sending fax machine might disconnect Your answering machine might not have enough quiet time after your outgoing message to allow the device to detect fax tones This problem is most common with digital answering machines The following actions might help solve these problems o When you have an answering machine on the same phone line you use for fax calls try connecting the answering machine directly to the device as described in Case

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