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Symantec Procomm Plus 4.8 for PC

1. Tip To remove the line around a text box choose Line Color and select None from the Standard Colors drop down list box To merge your annotations with the fax 1 Choose MERGE ANNOTATION from the Annotation menu 2 Choose SAVE from the File menu to save the annotations Using OCR to Process an Image A fax is normally sent as an image of a document and not the actual file This image document cannot be edited without first converting the image to text format Procomm Plus provides OCR technology to allow you to convert your incoming faxes to text format 36 The Basics of Faxing To convert a fax to editable text 1 Choose Fax TOOLS gt Fax STATUS from the Tools menu 2 Open the fax in the Fax Viewer 3 Do one of the following procedures Choose OCR CURRENT PAGE from the Tools menu to convert the current page only m Choose OCR SELECT PAGES from the Tools menu to select the individual pages you want to convert Note For information on selecting individual pages from the fax viewer please refer to Fax Viewer Selecting Pages in Procomm s online help system 4 Type a name for the output text file and click OK The text file is created and displayed in the Fax Viewer Editor Note For more information about the OCR Editor please refer to the Procomm Plus help system Editing the OCR file After converting the fax to a text file format Procomm Plus displays the file in the Fax Editor
2. Introducing the Connection Directory ccccescesesccesesseteeteeseeeeeees 15 Connection Directory Groups ssesesssessesessessssessesessesessessssessesesseses 16 Connection Directory Dialog BOX ccccesessesetsesseeeeseeeeees 16 Adding an entry to the Connection Directory eee 19 Adding a New Group o cccccesssscscssssscseessesceseescseceesseseesessserseees 21 The Terminal Window Elements of the Terminal WindOW cccccesceeseesssscesesseseeseesseeeenes 23 The Terminal Display Area ou cccccceseessescersesesscesesssseeseesseeseas 23 The Status Line Area oo ecccessscscssssscseeseecessesssecesssesseesessseeseaes 25 Customizing a Meta Key c ccscsccsccssestecsseessecssesecsssssessesereeees 26 File Transfer Protocols ccccccssscsessessssesssscesesscsscsessecseeseseserees 27 Uploading and downloading files cccessseseseesseeeseseeeeees 28 Faxing with Procomm Plus The Basics of Faxing visi sesi2isssseiites Hussein ess RAE aks 29 The Telephone Consumer Protection Act ccccceseeesseeeeeees 29 Sending Faxes said nues Gua Minnie 30 Receiving FAXES ss 31 Creating a Fax Polling host list oo cceesesscsseseesseeeeseeeeees 32 Faxing from the Connection Directory csecsesseteessseeeeees 33 Faxing During a Voice Call sesesesessesssesesesesssoesesesesoeessesesesesose 33 Generating fax Files 2 34 Annotating a Fax with Text ccccccccsssseceseescsecesssssseeeeseereees 35
3. http www symantec com region br 55 11 5561 0284 Fax 55 11 5530 8869 Every effort has been made to ensure the accuracy of this information However the information contained herein is subject to change without notice Symantec Corporation reserves the right for such change without prior notice 61 Service and Support Solutions 62 Symbols fax Generating fax files 34 gif Graphics Viewer 51 A Action Bar Editor 51 Annotating faxes 35 Answering calls Fax 31 ASPECT Editor 51 B Baud rate Quick Select Line 26 Binary files UUdecoding 42 C Caller ID Directory 51 adding a caller ID record 54 Composing in Intemet News 43 CompuServe GIF files 7 Configuring Setup options 47 Connection ISDN 49 Modem 49 Quick Select Line 26 Connection Directory Adding a group 21 Adding an entry 19 Data class 17 Dialog Box 16 Editing an entry 18 Connection Directory continued Entry class 17 Entry list 18 Fax class 17 FTP class 17 Groups 16 Mail class 17 News class 17 Overview 15 Settings panel 18 Telnet class 17 Voice class 17 Window 16 Cover Sheet Editor 51 Customizing a cover sheet 38 D Data class 17 Decoding 42 Dialog Editor 51 Dial Up Networking installing 49 Remote Access Service Windows NT 49 DNS 39 Downloading files Overview of 28 DUN Install Dial Up Networking 49 E Entry class Connection Directory 17 F Fax Annotating text to 35 Class 17 Custom
4. Chapter 5 Chapter 6 Chapter 7 Using OCR to Process an Image ccecesesecsscsreeseseseeeseeseeeeees 36 Editing the OCR file sisi ile a Ea 37 Customizing Your Cover Sheet ccccscsscessscssessessseessseeesees 38 Working on the Internet Introducing the Internet ccccceccscssesssseeseeseeseessecesssessesseesseeseres 39 Interet BASICS sienne nement een rendre 39 Int met Address s summer merite 39 Procomm Plus Internet Tools ccccccccssssssscessesceseesssecssesssseeeeseeeseaes 40 Retrieving and Replying to Internet Mail ce ceeteeeeees 40 Searching for Newsgroups scccessessessesssecesesscsecssssseseesseeseesees 41 UUdecoding a Binary File oc ccccessesessceesscseeseesseseesseeeeens 42 Composing a Newsgroup Article sesssssesesessssesssesssesssrssesesesessse 43 Reading News Articles Off line oo ee cscetesscceeteeteeseeeteeeeens 44 Connecting to an FTP HOSt wu cessescssseecessecesseeseeeeeeseesereeees 45 Sending and Receiving Files with FTP oo ccccseseeeseseeeenes 46 Configuring Procomm Plus An Introduction to Setup wo cccccsssccsessesecssesssseessescseseessesseesesssersens 47 Installing a New Modem sssssesssesesesessesssesesesssssoesesesesseessesesesesose 49 ISDN Modems ss dnra aans aa OAT a 49 Installing Dial up Networking s sesesesssssesesessesesssesesesssrssesesesessse 49 Installing Remote Access Service In Windows NT 4 0 esee 49 Procomm Plus Utilities What ar
5. Comi 57600 N 8 1 rd sd cad cts 12 50PM From left to right the Quick Select Line displays The terminal emulation a The transfer protocol The connection type a The baud rate and parity settings a Custom fields To change any of the settings 1 Click the setting you want to change 2 Select the new value from the pop up menu Note The Quick Select line can be turned on and off from the View menu The Status Line The Status Line is used to display messages and program information including connection time and file transfer status ASPECT scripts can also use the Status Line as a message area Note The Status Line can be tumed on and off from the View menu Customizing a Meta Key 26 A Meta Key is a programmable button that automates a task For example user names and passwords are usually required when logging on to a BBS or other host system A meta key can be programmed to automatically enter these values for you Elements of the Terminal Window To customize a meta key 1 5 6 Choose META KEY EDITOR from the Options menu The Meta Key Editor displays with the name of the Meta Key file key in the title bar Procomm Plus Meta Key Editor untitled x Meta Key Select a en ee ee ee ee Action r Contents Label aham se Akt Shift Unmapped fiot mapped About Unmapped l ea Alt Shift Cirk Unmapped 1 1 gt Entry Options Character New Save As C Decima
6. ET EN EE TETE TELE EL ELE AP Procomm Plus Ready Reset Terminal Scrollback Buffer Data Tab Data Options Right Mouse F TELLEELEEEL EE LEE LEE TELLE EL ELLE EL EE LEE LEE E TELLE TELE TETE TEE TELLE TELE Sees e eeeeeeeeYeeeeeeeeel LeeLee Leese eeseeeseeee At Host Chat Logoriwiz _WinLink CmdMode SendFax Explorer DOS Pimpt ANSIBBS Zmodem Sportster 14400 Fax I I dO d dO tO 1 34PM Row2 Coll Pot opened TAPI Not Connected 00 00 00 To view the contents of the Scrollback Buffer Do one of the following procedures Click the up scroll arrow Click the Scrollback Buffer button on the Action Bar Note The scrollbar changes color to indicate that you are viewing the Scrollback Buffer and not the real time display To exit the Scrollback Buffer Do one of the following procedures Press lt Esc gt Move the scroll slider down to the end of the scroll bar To edit the number of pages stored in the Scrollback Buffer 1 2 Choose DATA OPTIONS gt TERMINAL OPTIONS from the Options menu Type the number of pages you want stored in the Scrollback Pages edit box Click OK Elements of the Terminal Window The Status Line Area On the bottom of the Terminal window are three rows of buttons representing the following Meta Keys multipurpose customizable buttons that allow automating tasks Quick Select line display
7. PARTICULAR PURPOSE AND NONINFRINGEMENT THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE Disclaimer of Damages REGARDLESS OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE IN NO EVENT WILL SYMANTEC BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR SIMILAR DAMAGES INCLUDING ANY LOST PROFITS OR LOST DATA ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF SYMANTEC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU IN NO CASE SHALL SYMANTEC S LIABILITY EXCEED THE PURCHASE PRICE FOR THE SOFTWARE The disclaimers and limitations set forth above will apply regardless of whether you accept the Software U S Government Restricted Rights RESTRICTED RIGHTS LEGEND Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs c 1 and 2 of the Commercial Computer Software Restricted Rights clause at 48 CFR 52 227 19 as applicable Symantec Corporation 10201 Torre Avenue Cupertino CA 95014 General This Agreement will be governed by the laws of the State of California This Agreement may only be modified
8. UUdecoding a file 42 Viewing articles 41 Viewing articles off line 44 Newsgroups Composing an article for 43 Finding 41 O OCR Editor 37 Octet 39 P Procomm Plus Configuring options 47 Overview 7 Utilities 51 Protocols File transfer types 7 Q Quick Select Line Terminal window 26 QWK Mail Opening 56 Replying 57 Retrieving 56 Viewer 52 56 R RAS Install Remote Access Service 49 Remote Access Service Installing 49 S Scheduler 52 Scheduling a task 52 Scrollback Buffer 23 Sending Faxes 30 during a Voice call 33 from the Connection Directory 33 Service and Support 59 Setup and Connection Directory entries 48 Installing a modem 49 Overview 47 Status Line 25 T Technical Support 59 Telnet Class 17 Introduction 40 Terminal display 23 Terminal frame 23 Terminal window Meta Keys 25 Overview 23 Quick Select Line 26 Scrollbar 23 Status Line 25 Terminal workspace 23 U Uploading files description of 28 User Window Editor 52 Utilities Overview 51 UUdecoding 42 V Voice class 17 W Windows 95 Dial Up Networking 49 Windows NT Remote Access Service 49 Working 39 Search the online help index for more information 65 66 Search the online help index for more information
9. Window Misspelled words and other unrecognizable text are highlighted To edit the OCR text file 1 Do any of the following procedures Select the misspelled word and correct it or choose Mark Word As Correct from the Speller menu Choose Find Next from the Speller menu to locate the next highlighted text Choose Find Special Marker from the Find menu to locate any character determined unreadable by the OCR To close the editor and return to the Fax Viewer Choose EXIT from the File menu 37 Faxing with Procomm Plus Customizing Your Cover Sheet 38 The Procomm Plus Cover Sheet Editor lets you create personalized cover sheets for your outgoing faxes For detailed instructions on creating and modifying fax cover sheets please refer to the Procomm Plus online help system This information is indexed under Cover Sheet Editor Working on the Internet Introducing the Internet Procomm Plus includes a fully integrated suite of Internet tools to allow quick access to your favorite Internet sites You can add a Connection Directory entry for an Internet mail address a Usenet newsgroup ora Telnet host Select the site from the Rapid Connect list to quickly connect Internet Basics The Internet is a world wide global network composed of smaller local networks All systems on the Intemet are interconnected using the Transmission Control Protocol Internet Protocol TCP IP In order to keep of all comp
10. as follows You may i use only one copy of one version of the various versions of the Software contained on the enclosed CD ROM on a single computer ii make one copy of the Software for archival purposes or copy the software onto the hard disk of your computer and retain the original for archival purposes iii use the Software on a network provided that you have a licensed copy of the Software for each computer that can access the Software over that network iv after written notice to Symantec transfer the Software on a permanent basis to another person or entity provided that you retain no copies of the Software and the transferee agrees to the terms of this agreement and v if a single person uses the computer on which the Software is installed at least 80 of the time then after returning the completed product registration card which accompanies the Software that person may also use the Software on a single home computer You may not i copy the documentation which accompanies the Software ii sublicense rent or lease any portion of the Software iii reverse engineer decompile disassemble modify translate make any attempt to discover the source code of the Software or create derivative works from the Software or iv use a previous version or copy of the Software after you have received a disk replacement set or an upgraded version as a replacement of the prior version unless you donate a previous
11. one of the following a Click the Text button in the Annotation toolbar a Choose DRAWING TOOLS gt TEXT from the Annotation menu The mouse pointer changes to a small cross hair symbol Do one of the following Position the cross hair symbol at the insertion point in the text and click the left mouse button Position the cross hair symbol at the insertion point in the text hold down the left mouse button as you size the text box then release the left mouse button Type the new text in the text box Note To modify the text properties choose Text properties gt Font from the Annotation menu 35 Faxing with Procomm Plus To adjust the text box size and position 1 Click the Select Object button on the Annotation toolbar The text box displays with vertical and horizontal handles a 2 Position the mouse over a handle until a directional arrow appears Hold down the left mouse button and drag to resize the text box To reposition the text box 1 Click the Select Object button on the Annotation toolbar The text box displays with vertical and horizontal handles 2 Click inside the text box and hold down the left mouse button while you drag the box to the new location To modify the properties of a text box 1 Click the Select Object button on the Annotation toolbar The text box displays with vertical and horizontal handles 2 Right click in the text box and choose Line Width Line Color or Fill Color
12. that use a modem COM port or a network Asynchronous Communications Server ACS for terminal emulation data entry or retrieval and file transfers Typical uses for Data entries are connections to bulletin board systems BBSs information services such as CompuServe or GEnie and mainframe or minicomputer host systems Data entries are handled by the Procomm Plus Terminal window Fax Class entries used to send or receive fax documents Fax entries are handled by the Procomm Plus Fax Status window Voice Class entries that need to establish a voice connection before continuing with the data connection After dialing a Voice class entry Procomm Plus prompts you to lift the telephone handset to have a voice conversation Voice entries are handled by the Procomm Plus terminal window Most modems have two jacks one for the data connection and one for a telephone If the jacks are not labeled refer to your modem s reference manual Telnet Class entries used for terminal emulation data entry or retrieval and file transfers to and from a Telnet host system Telnet entries are a specific type of data connection and are handled by the Procomm Plus Terminal window FTP Class entries used for file transfers to and from an FTP host system FTP entries are handled by the Procomm Plus FTP window Mail Class entries containing Internet mail addresses Mail entries are handled by the Procomm Plus Internet Mail window News Class entr
13. version of an upgraded version to a charity of your choice and such charity agrees in writing that it will be the sole end user of the product and that it will abide by the terms of this agreement Unless you so donate a previous version of an upgraded version upon upgrading the Software all copies of the prior version must be destroyed Sixty Day Money Back Guarantee If you are the original licensee of this copy of the Software and are dissatisfied with it for any reason you may return the complete product together with your receipt to Symantec or an authorized dealer postage prepaid for a full refund at any time during the sixty day period following the delivery to you of the Software Limited Warranty Symantec warrants that the media on which the Software is distributed will be free from defects for a period of sixty 60 days from the date of delivery of the Software to you Your sole remedy in the event of a breach of this warranty will be that Symantec will at its option replace any defective media returned to Symantec within the warranty period or refund the money you paid for the Software Symantec does not warrant that the Software will meet your requirements or that operation of the Software will be uninterrupted or that the Software will be error free THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A
14. Cancel Select Procomm Plus Fax from the Name drop down list box and click OK The document is sent to the Procomm Plus fax driver and the Procomm Plus Send Fax dialog box displays Do one of the following procedures a Click Connection Directory to select one or more recipients from the Connection Directory a Type the name fax number and company name of a recipient in the appropriate text boxes and click Add to Recipient List Note Special dialing requirements must be included with the fax number when manually adding a fax recipient The Basics of Faxing To send a fax from the Windows Explorer 1 2 3 Choose Fax TOOLS gt FAX STATUS from the Tools menu to open the Fax Status dialog box Select the files you want to fax from the Windows Explorer Right click and drag the selected files to the Fax Status dialog box To send a fax from Procomm Plus Do any of the following procedures to open the Send Fax dialog box Select a Fax class group or entry from the Rapid Connect drop down list box Select a fax group or entry from the Connection Directory and click Send Choose WIZARDS gt SEND A FAX from the Help menu to run the Send A Fax wizard Receiving Faxes If your modem supports Adptive Answer capability Procomm Plus can be configured to receive both data and fax calls Check your modem s documentation if you are unsure To automatically receive faxes using Procomm Plus 1 Choos
15. Click the Help button on any protocol property page for detailed information on the settings available on the page Uploading and downloading files 28 Whether you are downloading receiving files or uploading sending files file transfer is a cooperative effort between two computers To download files after establishing a connection select one or more files and initiate a file transfer using commands dictated by the online service To complete the operation you need to initiate file receiving at your end of the connection Uploading files is much the same except for the direction of the data flow Faxing with Procomm Plus The Basics of Faxing The Procomm Plus integrated fax support allows sending and receiving of fax transmissions Documents from any Windows application can be sent as a fax Procomm Plus can be configured to automatically answer an incoming phone call as a fax Procomm Plus supports fax forwarding and broadcasting as well as polling for faxes available at other sites Procomm Plus utilities allow you to view faxes annotate faxes process faxes with OCR and create your own custom cover sheets The Telephone Consumer Protection Act Please note the following special provisions of the Telephone Consumer Protection Act of 1991 as they apply to sending fax transmissions It shall be unlawful for any person within the United States to use a computer or other electronic device to send any message via
16. ONNECT from the Connection menu in the Connection Directory window 2 Type the FTP host address in the Host IP field 3 Click OK to start the connection 45 Working on the Internet Note The settings in the Manual Connection dialog are similar to those available in an FTP class Connection Directory entry For more information on their usage see the FIP Entries topic in the Procomm Plus help system Sending and Receiving Files with FTP 46 After connecting to an FTP host you can browse folders on both the local and remote systems and transfer or receive selected files To transfer files 1 Browse the folders on both systems The FTP window displays the files and folders in the current path of each system in separate window panes The left pane displays the local path the right pane displays the remote path Each system s current path is shown above its respective pane Note To select a specific path select CHANGE FOLDER from the File menu of the local or remote path Choose Copy from the Edit menu to copy the file to the Windows Clipboard Select the destination folder If you are sending a file select the destination folder for the file in the Remote Path pane if you are receiving select the destination folder in the Local Path pane Paste your selection from the Clipboard Choose Paste from the Edit menu to paste the selected file to the destination folder Note Some host sy
17. Plus folder in the Windows Start menu Common Window Elements 12 The following Procomm Plus elements are common to all communication windows The program control area which includes the title bar menu bar and Action Bar a The Status Line The communications display area The Procomm Plus Action Bar The Procomm Plus Action Bar is located below the menu bar and acts as a graphical control center providing access to the most commonly used menu items with the click of a button It allows you to quickly select Connection Directory entries or groups to connect with and ASPECT scripts to execute if the module can use them For example instead of opening the Connection Directory to select and connect to an entry you can select it from the Rapid Connect list box Rapid Connect Data Script File le Data startup eae E35 ss NS The Rapid The Script File E Program function buttons o Connect list box list box You can edit an existing Action Bar or create a new one with the Action Bar Editor Refer to the Action Bar Editor online help for more information The Status Line The Status Line appears at the bottom of a window and displays messages and program information including the results of a connection attempt or a file transfer For example if you are connected to another computer An Introduction to Procomm Plus using a modem the Status Line displays the word Connected and
18. Symantec Procomm Plus User s Guide PROCOMME Symantec Procomm Plus User s Guide Procomm Plus for Windows Version 4 8 November 5 1999 Copyright 1992 1999 Symantec Corporation All rights reserved worldwide Documentation version 1 0 ProComm Procomm Plus ASPECT and ASPECT Assist are trademarks of Symantec Corporation Other brand and product names are trademarkes of their respective holders RIPscrip used in this product is a trademark of TeleGrafix Communications Inc CFAX FAX cleaner technology licensed from Net Scene Ltd Copyright 1995 CFAX LTD All Rights Reserved Worldwide International CorrectSpell A Concise spelling correction system version 8 1 licensed from and portions copyright 1995 by InfoSoft International Inc Copyright 1986 1995 Microlytics Inc Xerox Corporation All rights reserved worldwide Ligature OCR engine licensed from Ligature Ltd Copyright 1990 1997 Ligature LTD All rights reserved worldwide Portions Copyright 1989 1996 Thought Communications Inc All rights reserved worldwide Portions Copyright 1994 1995 Spyglass Inc Based on NCSA Mosaic TM developed by the National Center for Supercomputer Applications at the University of Illinois at Urbana Champaign Distributed under a licensing agreement with Spyglass Inc Portions Copyright 1995 Premia Corporation All rights reserved worldwide Portions Copyright 1984 1996 FairCom Corporation All righ
19. a telephone facsimile machine unless such person clearly marks in a margin at the top or bottom of each transmitted page of the message or on the first page of the transmission the date and time it is sent and an identification of the business other entity or individual sending the message and the telephone number of the sending machine or of such business other entity or individual Procomm Plus is preconfigured to meet the above requirement If you edit the fax header settings verify that these requirements are met on the cover page within the header or by your fax modem 29 Faxing with Procomm Plus Sending Faxes Procomm Plus Faxes can be sent using any of the following methods From a Windows application From the Windows Explorer From Procomm Plus To send a fax from a Windows application Microsoft s Word print dialog box 30 1 2 Open the document Choose Print from the application s File menu The application s printer dialog box displays Print i Lx Printer Name S My printer Properties 6 Acrobat Distiller 3 0 6 Acrobat PDF Writer 3 0 6 Distiller Assistant v3 0 Status Type Where Comment T Print to file Page range all umber oF COMME 1 Current page Selection Pages M collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Print what Document z Print fan pages in range z Options
20. ains more than one connection class some fields such as Name are shared between the multiple classes When a shared field is edited the change is made to the field in all classes Introducing the Connection Directory The Command Buttons The Connection Directory s four command buttons are available at the bottom of the window Click OK to save changes and close the directory without making a connection Click Cancel to cancel changes and close the directory without making a connection Click Connect Telnet FTP and News property pages Compose Mail property page Dial Data and Voice property page or Send Fax property page to save changes close the directory and to connect to the selected entry Click Help to view the Connection Directory s online help information Adding an entry to the Connection Directory The settings configured for an Connection Directory entry depend on the class of the entry being added To create a new Connection Directory entry 1 Do one of the following to open the Connection Directory m Choose CONNECTION DIRECTORY from the Procomm Plus File menu Click the Connection Directory icon in the action bar Select the class in which to add the new entry Choose New from the Connection Directory File menu or click New Entry in the Connection Directory action bar Type a name for the new entry in the Name text box Type the dialing properties for this entry For modem connecti
21. and receive programs and data Procomm Plus makes it easy to transfer files in the background while you use other Windows applications Procomm Plus can even display CompuServe GIF pictures while you download them Introducing Procomm Plus Run ASPECT scripts Procomm Plus s ASPECT programming language is powerful and easy to use You can write scripts to automate your online sessions or file transfers or to perform other task in Procomm Plus You can create applications of your own with ASPECT commands that create and manipulate Windows interface elements such as dialogs and menus System requirements Minimum required hardware 486dx Processor Pentium recommended 8 MB RAM for Windows 95 16 MB recommended 16 MB RAM for Windows 98 and Windows NT 4 0 32 MB RAM for Windows 2000 60 MB of hard disk space VGA video CD ROM drive Recommended hardware Pentium processor 16 MB RAM for Windows 95 32 MB RAM for Windows 98 and Windows NT 4 0 64 MB RAM for Windows 2000 Installing Procomm Plus Before you begin installing Procomm Plus make sure that you have the following information available Type of Internet connection modem direct connection or network To install Procomm Plus 1 2 Insert the CD into your computers CD ROM drive Do one of the following procedures a If Windows AutoPlay is enabled click Install Symantec Procomm Plus on the Procomm installation screen Installing Procomm Plus a If W
22. appear in bold text until you view them Please refer to the Procomm Online Help system for more information about the Internet Mail Client To view messages 1 Select a message in the message list 2 Choose DISPLAY MESSAGE from the Message menu To reply to a message 1 Choose REPLY from the Message menu 2 Type the reply message and choose SEND MESSAGE from the Message menu Searching for Newsgroups You can use the Internet News Reader to find information on the Internet if you have provided a news server IP address in the News Server property page To enter a new server address 1 Choose NEWS OPTIONS gt NEWS SERVER from the Options menu 2 Type a news server DNS name in the News Server Address field 3 Type a login name and password if required by the News Server 4 Click OK to save your changes To search for newsgroups 1 Choose New Window gt News from the Window menu 2 Choose FIND from the Edit menu 3 Click newsgroups to search for a newsgroup name 4 Type the keyword to use for the search and click Find First The Internet News Reader searches for the first occurrence of the keyword and updates the Find dialog Search Status group box with the complete name of the found newsgroup 5 Click Find to continue to search 41 Working on the Internet To browse the newsgroup s headers 1 Double click on the folder representing the newsgroup in the Folders tree The Internet News Reader retrieves
23. by a license addendum which accompanies this license or by a written document which has been signed by both you and Symantec Should you have any questions concerning this Agreement or if you desire to contact Symantec for any reason please write Symantec Customer Sales and Service 10201 Torre Avenue Cupertino CA 95014 SYMANTEC LICENSE AND WARRANTY Notwithstanding any of the terms and conditions contained in the Symantec Software License you may make and use up to that number of copies of the Software that is indicated on the License Authorization Coupon contained in your box The coupon will constitute proof of your right to make and use such additional copies Chapter 1 Chapter 2 Chapter 3 Chapter 4 Introducing Procomm Plus Welcome to Procomm Plus ccecsccsessesscseesssscsseesssecsessesseeseeseeeseaeas 7 A Complete Communications Solution ccccccceseseeseeseeeeeeeees 7 System requirements srascsscssccssHsccsseds cevies n O A 8 Installing Procomm Plus cccccscesesscssesseseeseeseseceessecseeseesesesesssesereaes 8 Licensing Procomm PIUS sinsneugsnsinnanin nnna 9 Specifying the program folder oo cceessssceessesscseesseeeesseseseeeeees 9 An Introduction to Procomm Plus ccccsesseeessssesscssesscseesseeseeeees 11 A Window of Many Views cccccccseseessesceeescsecesssssseeseessereeaes 11 Common Window Elements ccccsesesessceesscsseseesssseeseseeeeess 12 The Connection Directory
24. cles contain identical subject fields with the exception of a fraction at the end they probably contain an encoded binary file Procomm Plus Internet Tools 2 3 Do any of the following procedures Click on an article to select it Click on the first article hold down the Shift key and click the last article to select all articles in a group Ctrl click to select multiple articles not in a group Click the Get And Decode Articles button on the action bar The Internet News Reader begins retrieving the articles you selected and displays the Getting Article status dialog The decoded files are saved in the path specified in the Properties page of the Internet Setup dialog box Note For more information on UUencoding and other encoding schemes see the Internet News Reader encoding settings and UUdecoding topics in the Procomm Plus help system Composing a Newsgroup Article When you reply to an existing article in a newsgroup your article becomes a thread to that article If you have a question on a new topic you must post a new article To compose a new article 1 2 Choose COMPOSE NEW ARTICLE from the News menu Type the name of the newsgroup receiving the article Note If you created a News entry for the newsgroup in the Connection Directory you can select the entry from the drop down list box Type a descriptive comment for your message in the Subject field Make your s
25. e ANSWER OPTIONS from the Options menu and select Procomm Plus Answers Calls Do one of the following procedures Choose ANSWER OPTIONS from the Options menu and check Data and Fax if yourmodem supports Adaptive Answer m Choose ANSWER OPTIONS from the Options menu and check Fax only if your modem does not support Adaptive Answer Minimize the Procomm Plus window to continue using another Window application while Procomm Plus wait for the call To manually receive faxes using Procomm Plus 1 2 Choose Fax TOOLS gt FAX STATUS from the Tools menu to open the Fax Status dialog box Choose ANSWER Fax Now from the Fax menu 31 Faxing with Procomm Plus Creating a Fax Polling host list Fax polling is an information distribution method Fax files available on your host fax system can be downloaded by callers on the host list To create a fax polling list 1 Choose SELECT FILES FOR POLLING from the Fax menu 2 Click Browse to locate and select the files you want to make available 3 Click Binary Send if you want to transmit the fax document in binary format instead of a fax image format Note Binary documents are editable files while fax image documents are not editable 4 Click Open The selected files are listed in the File For Polling By A Fax Caller dialog box Files for Polling by a Fax Caller x StatusRep doc Files selected for SalesRep xls polling are displayed in Cancel this windo
26. e end of quarter Caller ID 555 5432 Fax Station ID Answer Action Reject Call A Script Browse zi Add New Caller Delete Caller For Help press F1 1001 Type a name for this entry in the Name text box This is the name displayed in the editor optional Type a Company name and Comment in the appropriate text box Type the Caller ID values for this entry The Caller ID information is usually the phone number of the caller but you may need to verify this with your phone company If the caller has a Fax Station ID click in that text box and type the appropriate value Select the Answer response for this caller ID entry from the Answer Action drop down list box If you select Connection Default Procomm Plus answers the call based on the setting selected in the OPTIONS gt ANSWER OPTIONS cascading menu If you select the Data And Fax option Procomm Plus relies on the Adaptive Answer capabilities of your modem and Windows to distinguish between a fax or data call The Data And Fax option cause Procomm Plus to answer the incoming call with the Terminal or Fax Status window If you select Reject This Call Procomm Plus ignores any calls associated with this Caller ID entry 55 Procomm Plus Utilities To associate an ASPECT script with the caller type the filename in the Script field or click on the Browse button to locate and select a script from an Explorer dialog Click OK to add the entry t
27. e hanging up the handset Generating fax Files 34 After selecting files for fax transmission and clicking Send Procomm Plus automatically generates the required fax files for each selected file You can manually generate these fax files then use Fax Status or Fax Manager to send the fax or create a polling list at a later time Use this feature to send the files unattended To generate a fax file 1 Open the document that you want to fax 2 Choose PRINT from the application s File menu and select the Procomm Plus Fax printer as the active printer and click OK 3 Click Time and Options on the Send Fax dialog box 4 Check the Send To File option 5 Click Send to generate the FAX file The Basics of Faxing Note Fax files generated in this manner are stored in the Outbox folder specified in the Options gt Fax Options gt Fax Paths dialog box Annotating a Fax with Text You can add text and graphics to an incoming fax using the Fax Viewer s annotation tools After adding text or graphics to the received fax merge your annotations with the fax and save the modified fax To add text annotations to a fax 1 Open the Fax Viewer using any of the following procedures a Choose Fax TOOLS gt FAX VIEWER from the Tools menu Choose PROCOMM PLUS gt FAX VIEWER from the Windows Start menu Choose Open from the File menu and select a fax for viewing Select Show Annotation from the Annotation menu Do
28. e the Procomm Plus Utilities s ssseseseseesssesesesesssesseseresesss 51 Sched ling a Task isa ed 52 Scheduler OPtOns sirosis iio eaan 54 Adding a Caller ID Record s sessssssesssesesessssesssesesessesssesesesesserssesesesessse 54 Retrieving and Opening a QWK Packet sssssssesessesssssesessesssesesesessess 56 Service and Support Solutions Index Introducing Procomm Plus Welcome to Procomm Plus Procomm Plus is an integrated 32 bit communications package offering fax technology terminal emulation data communications and Internet access designed for the Windows 95 98 Windows NT and Windows 2000 operating systems The Procomm Plus Connection Directory supports all communication type and handles each of them automatically A Complete Communications Solution With Procomm Plus s integrated communications features you can Access Telnet FTP Gopher Mail and News systems Connections to the Internet can be automated using the ASPECT script language Send and receive fax documents Procomm Plus includes Microsoft Word WordPerfect and AmiPro script files that make faxing from these applications even easier Use your computer as a terminal Procomm Plus emulates 36 video display terminals allowing you to link your computer with mini and mainframe systems bulletin boards and information networks Transfer files Procomm Plus supports the most popular file transfer protocols to allow you to send
29. ed States of America 1 x D rue Prin Done Cee pean REC cow Bars IV Always dial as long distance F Only dial Data Number Notes Logon Info Connection Directory Groups Connection Directory groups are a logical way to store related entries or multiple entries for a single system The entries in a group can be selected as a single unit for editing or connecting For example if you regularly send the same fax to several locations you could create an entry for each location and place those entries in a group Simply select the group to send a fax to all the members configured in the group Connection Directory Dialog Box 16 The Connection Directory dialog box is divided into four segments The Connection Directory Action Bar and menus a The entry class property pages a The entry list and settings panel The Connection Directory command buttons Introducing the Connection Directory The Entry Class property pages The Connection Directory stores entries for each Procomm Plus connection The entries are displayed by connection type or class and by name A directory entry can contain any combination of classes For example to connect to Symantec by voice phone or fax choose the appropriate class and select the Symantec entry Entry class property pages allow you to select the kind of entries you want to view connect to or edit The available classes are Data Class entries
30. elp system 51 Procomm Plus Utilities a QWK Mail Viewer a utility for reading and replying to messages and electronic mail from bulletin board systems that offer QWK mail services For more information see Retrieving and Opening a QWK Packet on page 56 and To create a QWK Mail Reply on page 57 Scheduler a utility that can run any DOS or Windows application at a pre determined date and time or at regular intervals For more information see Scheduling a Task on page 52 a User Window Editor a tool that allows you to build graphic icons that display in the Procomm Plus Terminal workspace For more information please refer to the User Window Editor help topic in the Procomm Plus online help system Scheduling a Task 52 Use the Scheduler to run any DOS or Windows application including Procomm Plus at a pre determined date and time or at a regular intervals To run the Scheduler utility 1 Do one of the following procedures m Choose SCHEDULER from the Procomm Plus Tools menu Choose PROGRAMS gt PROCOMM PLUS gt PROCOMM PLUS UTILITIES gt SCHEDULER from the Windows Start menu To schedule a task 1 Choose SCHEDULER from the Procomm Plus Tools menu Scheduling a Task The Procomm Plus Scheduler dialog box appears 4 Procomm Plus Scheduler Bika File Options Help Program f PROGRAM FILESSACCESSORIESSWORDPAD EXE Browse Arguments i My Scheduled Document tat i T
31. er Desk at 800 568 9501 or visit the upgrade center online at http www symantec com upgrades Worldwide Service and Support 60 Symantec provides Technical Support and Customer Service worldwide Services vary by country and include International Partners who represent Symantec in regions without a Symantec office For general information please contact the Symantec Service and Support office for your region or visit us at http www symantec com Service and Support Offices NORTH AMERICA Symantec Corporation http www symantec com 175 W Broadway 800 441 7234 USA amp Canada Eugene OR 97401 541 334 6054 all other locations Fax 541 984 8020 Customer Service Automated Fax Retrieval EUROPE MIDDLE EAST AFRICA Symantec Customer Service Center P O Box 5689 Dublin 15 Ireland Automated Fax Retrieval ASIA PACIFIC RIM Symantec Australia Pty Ltd 408 Victoria Road Gladesville NSW 2111 Australia LATIN AMERICA Symantec Am rica Latina Oficina principal 2500 Broadway Suite 200 Santa Monica CA 90404 BRAZIL Symantec Brazil Av Juruce 302 cj 11 Sao Paulo SP 04080 011 Brazil 800 554 4403 541 984 2490 http www symantec com region reg_eu 4353 1 811 8032 Fax 353 1 811 8033 31 71 408 3782 http www symantec com region reg_ap 61 2 9850 1000 Fax 61 2 9817 4550 http www symantec com region mx 310 449 7086 Fax 310 449 7576
32. ies containing Internet newsgroup names News entries are handled by the Procomm Plus Internet News window 17 The Connection Directory 18 Note The Telnet FTP Mail and News entries connect using TCP IP over a network connection or using dial up SLIP or PPP connections Class entries are automatically displayed under the appropriate Procomm Plus window For example when the connection directory is accessed from the Procomm Plus FTP window all FTP class entries are listed To display a different entry class click on the appropriate tab Entry List and Settings Information Entries and groups available for the selected class are displayed in the Entries list box This list contains individual entries groups of entries ora combination of group and individual entries To select an entry or group Do one of the following Click on the entry or group name Use the directional arrow keys to select the entry or group name To view or edit entry settings 1 Select the entry or group name 2 Click a setting button The current configuration for the selected setting is displayed on the right 3 Edit the setting as needed Note Connections are made using the settings configured for the selected entry For example if you connect with a Data class entry Procomm Plus uses the Terminal and Protocol specified in the Basic Options settings page as well as the entry s other options If a group or entry cont
33. ime and Date 3 41 00PM 03 11 97 Once Change Test Run Frequency The Procomm Plus button is only available if pw4 exe is the scheduled executable Next Time 3 41 00PM Program WORDPAD Next Date One time only 03 11 97 2 Do one of the following procedures Type the application or program to run including the complete path to the application or program Click Browse to locate and select the application or program and click Open 3 Type any arguments commands you want to pass to the application or program For example if you schedule to run Microsoft Word type the name of a document to open 4 Click Time And Date to select the date time and frequency of the scheduled task 5 Click Add to add the task to the scheduled task list 6 Click Test Run to verify that Scheduler can successfully run the task 7 Click Exit to save your settings and return to the Procomm Plus terminal window Note Scheduler must be running to launch a task You can run Scheduler automatically each time you run Windows by creating a shortcut to pwsche32 exe Consult your Windows documentation for information on creating shortcuts 53 Procomm Plus Utilities Scheduler O ptions The options available in the Procomm Scheduler allow you to define the days and time of a work week automatically run expired events and delete completed events To define the work week 1 Choose SCHEDULER from
34. indows AutoPlay is not enabled choose Run from the Windows 9x or Windows NT 4 0 Start menu and type setup exe in the Open text box Click OK and follow the on screen instructions Licensing Procomm Plus The Procomm Plus program requires that you provide licensing information before continuing with the installation To license your copy of Procomm Plus 1 Type your first and last name in the Name text box 2 optional Type your company s name in the Company text box 3 Click Next to continue with the installation Specifying the program folder After the license information is entered the installation program asks for the location of the folder where the files will be copied A suggested folder appears in the Program Location dialog box To accept the displayed program folder Click Next to proceed with the installation Procomm Plus is installed in the folder with the name appearing in the Destination Folder text box To change the program location 1 Click Browse to select a new destination path and folder name 2 Click Next to continue the installation 3 Choose one of the following installations Full This option installs a full version of Procomm Plus to the hard drive Custom This option allows you to select the individual Procomm Plus components to install to the hard drive a CD Minimal This option installs a minimum number of files on the hard drive Note The Procomm Plus CD is required to run P
35. irectory window 21 The Connection Directory 22 The Terminal Window Elements of the Terminal Window The Terminal window provides terminal emulation and file transfer services for connections with host systems or Bulletin Board Systems BBS over a modem or a direct serial connection The Terminal window can connect over a network using an Asynchronous Communication Server or ACS or a telnet connection The settings for these connections are stored in your Data and Telnet class Connection Directory entries To open the Terminal window Choose PROGRAMS gt PROCOMM PLUS gt DATA TERMINAL from the Windows Start menu The Terminal Display Area The Terminal display area consists of a The terminal window where information received by your computer is displayed Scrollback Buffer scrollbar Most on line systems send screens of information by scrolling lines of characters to the Terminal display When receiving large amounts of data the text may scroll beyond the terminal window s view Use the terminal window s Scrollback Buffer to view information that has scrolled beyond the terminal s viewing area 23 The Terminal Window Scrollback Buffer scrollbar Right mouse context menu Meta Keys 24 File Edit View Options Data Tools Window Help E Das EEE Jidsadaesetisolul elel 9 EXEECEEE EE EEE EEE EEE EEE ETES ET ET EE TE TEE TETE TETE T ET EE T TEE TETE TETE EEE TEE TENTE ET EE LENS TETE
36. izing a cover sheet 38 during a Voice call 33 Search the online help index for more information 63 Fax continued from the Connection Directory 33 Generating fax files 34 legal concerns 29 Overview 29 Receiving 31 Sending 30 Unattended faxing 34 Using OCR 36 Fax Viewer Annotating text 35 Using OCR 36 File Transfer Protocols 27 FTP Class 17 Connecting to an FTP Host 45 Introduction 40 Manual Connect 45 Receiving files 46 Sending files 46 G Graphics Viewer 51 Groups Connection Directory 16 I Installing Dial Up Networking 49 Modem 49 Procomm Plus 8 Remote Access Service 49 Internet Addresses 39 Domain Name Server 39 IP Addresses 39 ISP 39 Overview of 39 Service Provider 39 UUdecoding in Internet News 42 Internet Mail Class 17 Reading mail 40 64 Search the online help index for more information Internet Mail continued Replying 40 Retrieving mail 40 Intemet News Attached files 42 Class 17 Composing an article 43 Introduction 40 Newsgroups 41 UUdecoding a file 42 Viewing articles 41 Viewing articles off line 44 Internet Service Provider 39 Internet Tools Overview 40 IP Addresses 39 ISP 39 L Legal concerns Telephone Consumer Protection Act 29 M Mail Class 17 Reading mail 40 Replying 40 Retrieving mail 40 Meta Keys 25 customizing 26 Modem Installing a modem 49 N News Attached files 42 Class 17 Composing an article 43 Finding newsgroups 41 Introduction 40
37. l c T Cancel Open Help Current Meta Key 1 Click the Meta Key button to edit Choose an action to assign to the Meta Key from the Action drop down list box Note You can select an action for each of four key combinations In the Contents text box enter the appropriate action information For example if the metal key is programmed to send text type the text to send if the action is to run a script type the name of the script file Type a label identifier for this meta key in the Label text field Click OK to save the settings and return to the Terminal Window The new Meta Keys are displayed on the bottom of the Terminal Window File Transfer Protocols File transfer protocols are used by computers to reduce errors when exchanging data In any type of connection both computers must use the same protocol Some online services let you register a preferred protocol that is used automatically whenever you download a file Others prompt you to select from a list of available file transfer protocols Procomm Plus 27 The Terminal Window offers a selection of the most popular file transfer protocols used by online services To choose or modify a file transfer protocol 1 Choose DATA OPTIONS gt TRANSFER PROTOCOL from the Options menu 2 Select the file transfer protocol from the Current Transfer Protocol drop down list 3 Modify the protocol settings as required Note
38. le others like the Action Bar Editor are used with Procomm Plus Procomm Plus utilities include Action Bar Editor a tool that allows you to create your own Action Bars or modify existing Procomm Action Bars For more information see the Action Bar Editor topics in the Procomm Plus help system ASPECT Editor a text editor capable of handling very large text files Designed primarily for ASPECT programmers it is an excellent general purpose Windows editor for any ASCII text file The ASPECT Editor is detailed in the ASPECT Editor help system topics Caller ID Directory Editor a utility that allows you to create and maintain lists of Caller IDs You can use these lists to grant or deny access to your computer and to specify how Procomm Plus should respond when answering an incoming call from a particular Caller ID For more information see Adding a Caller ID Record on page 54 Cover Sheet Editor a tool that allows you to create custom cover sheets for your faxes or modify existing Procomm cover sheets For more information see Customizing Your Cover Sheet on page 38 Dialog Editor a tool that allows you to create and edit ASPECT script file dialog boxes For more information refer to the Dialog Editor online help system Image Viewer a utility that allows you to view graphic images such as jpg bmp and wmf files For more information please refer to the Image Viewer topic in the Procomm Plus h
39. les 3 optional Choose MARK ARTICLE gt UNTAG from the News menu to untag an article 4 Choose Get Tagged Articles from the News menu to begin downloading the tagged articles The Internet News Reader displays a status dialog as it retrieves the articles 5 View the retrieved articles in the Unread Newsgroups section 6 Double click a group folder to display the articles in the folder Procomm Plus Internet Tools To read an article 1 Do one of the following 2 Double click on the article 3 Select the article and click the View Article button on the Action Bar Connecting to an FTP Host You can connect to an FIP host using any of the following Procomm Plus modes Connection Directory Rapid Connect list box a Manual Connect To connect using the Connection Directory 1 Choose CONNECTION DIRECTORY from the File menu 2 Click the FTP tab 3 Click an entry to select it 4 Choose CONNECT from the Connection menu To connect using Rapid Connect 1 Click the Rapid Connect list box to display the Connection Directory entries 2 Click the Plus symbol next to the FTP folder to view the entries in that folder 3 Select the entry to connect to To connect manually You can connect to a host system without adding the host information to the Connection Directory 1 Do one of the following m Choose MANUAL CONNECT from the FTP menu in the FTP window Choose the FIP entry class selection and choose MANUAL C
40. m files procomm plus aspect Colors DZ Wind Capture path c program files procomm plus capture indow Colors nu Notes path c program files procomm plus notes Click the appropriate tab to display the options dialog box Click the appropriate option group on the left to display the configurations available for the selected group Note Click the Help button to display online help for the selected configurations Do one of the following procedures a Click OK to save the changes and close the Setup dialog box a Click Modify and Choose Save As to create a new configuration file To assign a configuration to a Connection Directory entry 1 48 Do one of the following to open the Connection Directory Click the Connection Directory icon in the toolbar m Choose CONNECTION DIRECTORY from the File menu Click an entry to select it ctrl click to select multiple entries Click Basic Options Choose the new configuration from the Data Options drop down list and click OK The entries selected will use the settings configured in the data options configuration file An Introduction to Setup Installing a New Modem If your modem was connected to your PC when you installed Windows the operating system added a modem in the Modems folder of the Windows control panel Procomm Plus uses this modem definition for modem connections If your modem was not present at the time of the Windows installation or if you
41. n the installation is complete and reboot the system if prompted to do so To run Procomm Plus Choose PROGRAMS gt PROCOMM PLUS gt PROCOMM PLUS from the Windows Start menu When Procomm Plus runs for the first time it prompts you to confirm the settings selected during the installation such as your name and fax number If more than one modem is installed you are prompted to select the default modem to use with Procomm Plus If you do not have modems installed in Windows Procomm Plus offers to search your system fora modem An Introduction to Procomm Plus After installing your modem Procomm Plus runs a number of automated scripts that display helpful information After running the scripts you can begin exploring the program An Introduction to Procomm Plus Procomm Plus is a group of integrated communication modes Each mode is designed to interact with the other and be consistent in its interface In addition all Procomm Plus modes share major program components such as the Connection Directory and the Setup utility The following communications modes are included in Procomm Plus The Terminal window provides terminal emulation and file transfer services used to connect to host systems or BBSs over a modem ora direct serial connection The Terminal window can also access network resources for a connection either through an Asynchronous Communication Server ACS or through a telnet connection The Terminal windo
42. o the database To configure Procomm Plus to use Caller ID entries 1 Choose SYSTEM OPTIONS gt SYSTEM OPTIONS from the Options menu 2 Click the System tab 3 Check the Use Caller ID system option Incoming calls are answered using the Caller ID Directory Editor options Refer to the Procomm online help system for more information Index under EDITORS gt CALLER INFORMATION EDITOR Retrieving and Opening a QWK Packet 56 Many bulletin board services BBS offer QWK mail service to their clients If you access a BBS that offers this service you can read and reply to messages with the Procomm Plus QWK Mail Viewer To use QWK Mail 1 Connect to a Bulletin Board Service BBS and download your message packet Note The procedure for downloading packets and the protocol used are dependent upon the BBS you are calling Following the instructions provided by the BBS you are calling Logoff the BBS Choose QWK MAIL VIEWER from the Procomm Tools menu Choose OPEN PACKET from the QWK Mail Viewer File menu om AeA W N Do one of the following m Select the QWK packet you want to view Navigate to the folder containing the mail packet and select the packet you want to view The viewer expands and displays the first message in the packet 6 Choose NEXT from the Messages menu to read the next message in the packet Retrieving and Opening a QWK Packet To create a QWK Mail Reply 1 Choose REPLY TO MESSAGE f
43. o www service symantec com select your product and version and select Contact Technical Support Automated fax retrieval Use your fax machine to receive general product information fact sheets and product upgrade order forms Call 800 554 4403 or 541 984 2490 For technical application notes call 541 984 2490 and select option 2 International Service and Support Technical Support and Customer Service solutions vary by country For information on Symantec and International Partner locations outside of the United States please call our Technical Support automated fax retrieval service at 1 541 984 2490 choose Option 2 and request document 1400 59 Service and Support Solutions Customer Service Symantec Customer Service can provide assistance for non technical questions such as Subscribing to the Symantec Support Solution of your choice a Obtaining product literature or trialware locating resellers and consultants in your area Replacing missing or defective CD ROMS disks manuals etc Updating your product registration with address or name changes Getting order retum or rebate status information Accessing Frequently Asked Questions FAQ Posting questions to the Customer Service newsgroup To speak with a customer service representative call 800 441 7234 or visit us online at http service symantec com Upgrade Orders For upgrade orders please call the Customer Service Ord
44. ons a Type the area code and phone number this entry will dial Check Always Dial As Long Distance to have Procomm Plus always include the area code with the number a Check Only Dial Number to have Procomm Plus only dial the number as entered in the phone number fields 19 The Connection Directory 20 Note Select the appropriate country code in the Country drop down list if you are adding an international entry For Telnet and FTP connections Type the Internet name or IP address of the Telnet or FTP host in the Host IP Address text box For Mail connections Type the recipient s Internet mail address in the Mail Address field For Newsgroup connections Type the name of the Internet Newsgroup in the News Group text box 6 Specify other options as needed The entry name and dialing properties provide the minimum information Procomm Plus requires to make a connection Tip Click the Help button on a dialog box for detailed information on the settings available in the dialog box Note A Data class entry must use Parity Data and Stop bits settings that meet the requirements of the host system To edit these options select the entry in the Connection Directory dialog box and click Port Settings gt Modem Connection Properties Data and Telnet class entries must also specify the Terminal setting that meet the host s requirements These settings are configured in the Basic Options prope
45. r modem has changed since the installation run the Procomm Plus modem wizard to configure Procomm for the new modem To install anew modem Perform one of the following procedures Choose WIZARDS from the Help menu and select Configure Modem m Choose SYSTEM OPTIONS gt MODEM CONNECTION from the Options menu and click Add New Modem Connection ISDN Modems Integrated Services Digital Network ISDN is a digital telecommunication network that is becoming increasingly popular because of its ability to transmit data at speeds up to 10 times faster than modems Procomm Plus supports ISDN connections using the Telephony Application Programming Interface TAPI Installing Dial up Networking Windows Dial Up Networking must be installed on the PC before a dial up connection to the Internet can be made Please consult your Windows documentation for information on Dial up Networking installation Installing Remote Access Service In Windows NT 4 0 Windows NT Remote Access Service RAS must be installed on the PC before a dial up connection to the Internet can be made Please consult your Windows documentation for information on Remote Access Service installation 49 Configuring Procomm Plus 50 Procomm Plus Utilities What are the Procomm Plus Utilities Procomm Plus includes utilities that help increase productivity Some utilities such as the ASPECT Editor and the Scheduler are complete stand alone applications whi
46. rocomm Plus after a CD Minimal Install Choose one of the other installation options if the program CD is not available Introducing Procomm Plus 10 If you select the Full or CD Minimal option the Install Wizard prompts you to select the Windows 95 NT Start menu folder where it should place the Procomm Plus icons By default these are stored in the Procomm Plus folder After you confirm or modify the folder name the Install Wizard is ready to transfer files to your system If you select the Custom or CD Custom Install option the Select Components dialog appears The Components list box lists the components that you can choose to install Check the components you want installed and uncheck any component you do not want installed Some of the items in the Components list box are actually groups of components When one of these groups is selected in the list on the left the individual components are shown in the list on the right For example the Fax Options component contains four individual components Cover Sheets Fax Cleaning OCR and Cover Sheet Editor Click on a component to view a description of the component in the Description group box To add components 1 Insert the installation disk and select the Custom or CD Custom Install option 2 Choose the Custom or CD Custom Install option and select the components from the Select Components dialog box 3 Click Next to continue the installation 4 Click Finish whe
47. rom the Messages menu The viewer displays the reply dialog box with the From To and Subject fields filled in Type your message in the text box on the bottom of the reply dialog box Click the Save button on the Viewer s action bar to add your message to a reply packet rep Reconnect to the BBS and upload your reply packet 57 Procomm Plus Utilities 58 Service and Support Service and Support information is available from the Online Help System of your Symantec product Choose the Service and Support topic from the online Help Index page StandardC are Support Connect to Symantec Service and Support site at www service symantec com for a complete selection of technical support options and customer services including product knowledgebases interactive troubleshooter Frequently Asked Questions FAQ Chat Now interactive chat and more From this web site you can order disk and manual replacements change your address find out the status of your order or return or post a query to a Customer Service discussion group PriorityC are GoldCare and PlatinumC are Support Fee based telephone support services are available to all registered customers For complete information please call our automated fax retrieval service located in the United States at 800 554 4403 or 541 984 2490 and request document 070 Telephone support information is also available on the Service and Support web site Connect t
48. rty page for Data and Telnet class entries If you re uncertain about either of these issues please check with your host s system administrator before making a connection 7 Add other entry classes if desired A Connection Directory entry can have multiple entry classes For example in the default pw4 dir Connection Directory there is an entry for each of the entry classes except the News class To add another class for your new entry just click on the appropriate entry class tab and enter the required information 8 Click OK to store the new entry Introducing the Connection Directory Adding a New Group A Connection Directory Group is an easy way to manage and maintain related multiple entries To create a new group 1 2 Click the entry classification tab for the new group Select New Group from the Connection menu The Connection Directory group editor dialog box displays Connection Directory Group Editor x Group Nar Available Entries Group Members Reception Fax John Smith Thomas Green Type a unique name for the new group Select the entry you want to add in the Available Entries list Note To select multiple entries click on the first entry then hold down the Ctrl key and select the other entries Click the right arrow button to add the selected entries to the Group Members list Click OK to close the Group Editor dialog box and return to the Connection D
49. s You can easily navigate the newsgroups while you are connected to the Internet retrieve messages and store them for off line viewing Searching for Newsgroups on page 41 UUdecoding a Binary File on page 42 Composing a Newsgroup Article on page 43 and Reading News Articles Off line on page 44 provide all the details you need to immediately take advantage of the Usenet newsgroups The FTP window allows you to transfer and manage files to and from an FTP host system See Connecting to an FTP Host on page 45 and Sending and Receiving Files with FTP on page 46 for more information The Telnet window provides terminal communication and file transfer over TCP IP networks to Telnet hosts The Telnet window is a special version of the Terminal window and supports many of the features described in Chapter 3 The Terminal Window on page 23 Retrieving and Replying to Internet M ail 40 Procomm s Internet Mail Client allows you to retrieve read and reply to Internet mail To open the Internet Mail Client Choose CHANGE WINDOW gt INTERNET MAIL from the Window menu To retrieve mail Choose SEND AND RECEIVE MESSAGES from the Message menu to retrieve mail from your mail server The Internet Mail Client checks the server identified in the Mail Server property page and lists all new mail messages Procomm Plus Internet Tools Note New messages are stored in the Inbox folder and
50. s the current Procomm Plus settings in use Click on any setting button to edit the properties Status Line displays messages and program information such as connection information and file transfer status Meta Keys Meta Keys are customizable buttons that allow you to automate many Procomm Plus tasks For example if you run a particular application while you re using the Terminal window or if you repeatedly send the same text to a host system you can automate these tasks by assigning the action to a Meta Key button Each Meta Key file can contain up to forty programmed buttons and can be used for any of the following tasks Transmit text Run ASPECT scripts Run programs including Windows applications Activate a terminal window menu item Generate special terminal emulation key sequences Note Meta Keys can be tumed on and off from the View menu To open another M eta Key file or create a new file 1 Choose DATA OPTIONS gt SETUP FILES from the Options menu 2 Do one of the following Select a new Meta Key file to use from the Meta Keys drop down list box Select Create from the Meta Keys drop down list box to create a new file For detailed information on configuring Meta Key file refer to Customizing a Meta Key on page 26 25 The Terminal Window The Quick Select Line The Quick Select Line displays the Procomm Plus settings currently being used ANSI BBS Zmodem Zoom 14 4VF
51. stems may restrict file transfers Contact the host system administrator for information regarding these restrictions Configuring Procomm Plus An Introduction to Setup The default settings used in Procomm Plus should satisfy most communication requirements However these default settings can be modified when necessary Additionally you can save the new settings as a separate configuration and selectively assign it to Connection Directory entries The Setup dialog boxes contain configurations for the following modes of operation System Global settings that affect all Procomm Plus communication modes Data Settings specific to the Terminal Emulation mode of operation a Fax Settings specific to Procomm s fax operations Internet Settings specific to Procomm s Internet connections To modify a Procomm setting 1 Choose DATA OPTIONS gt GENERAL from the Options menu 47 Configuring Procomm Plus Setup group tabs The available settings pages depend on the group selected Setup group buttons The Setup dialog box displays Setup Lx System Data m Fax ga Internet D ata Current Data Options normal options 7 Modify Options A Transfer General Advanced Left Mouse Right Mouse Paths Protocol CO Terminal 5 Options Download path c program files procomm plus dnload AB Upload path fe program files procomm plus upload Terminal Script path c progra
52. the elapsed time of the connection Port opened TAPI Connected 01 30 00 To display the status line Choose STATUS LINE from the View menu 13 Introducing Procomm Plus 14 The Connection Directory Introducing the Connection Directory The Connection Directory is a key component in the Procomm Plus integrated communications strategy The Connection Directory is a central location for all connection information and is available from all Procomm Plus communication modes Connection information for fax connections Internet addresses connections and voice connections are all maintained in this central Connection Directory Select the connection entry from the Action Bar s Rapid Connect list or the Connection Directory itself To access the Connection Directory Do any of the following procedures m Choose CONNECTION DIRECTORY from the Procomm Plus File menu Click the Connection Directory icon in the action bar 15 The Connection Directory Entry classification tabs The Connection Directory window appears and displays the name of the current directory file in its title bar Bi Connection Directory PW4 dir x File Edit Options Connection Help Daa Fax Voice Tenet J FTE web Mat News Entry settings selections Entries Settings Entry Info Name ABC Corp AreaCode Data Number Connection ef Directory entries Country list Unit
53. the Procomm Plus Tools menu Choose DEFINE WORKDAYS from the Scheduler Options menu Check the days you want to include in a week Select the start and end time for a day Click OK ou AeA W N To configure Scheduler to automatically run expired events 1 Choose SCHEDULER from the Procomm Plus Tools menu 2 Check Run Expired Events Scheduler must be running to launch a scheduled task If Scheduler is not running when a task is scheduled the expired scheduled event will automatically run the next time Scheduler is launched To delete completed scheduled events 1 Choose SCHEDULER from the Procomm Plus Tools menu 2 Check Delete Completed Events A scheduled event is automatically deleted from the scheduled task list after it is successfully run Adding a Caller ID Record 54 The Caller ID Directory Editor allows you to create and maintain lists of Caller ID s You can then use these lists to grant or deny access to your computer and to specify how Procomm Plus should respond when answering an incoming call from a particular Caller ID To add a Caller ID Record 1 Choose CALLER ID DIRECTORY EDITOR from the Procomm Plus Tools menu 2 Click Add New Caller Adding a Caller ID Record The Add New Caller dialog appears Caller ID Directory Editor Pw4_cid PSI x File Edit View Help x B 2 ae Bl Callers Caller Information Name Jane Hathaway Company JH Billing Agency Comment P report du
54. the headers available for the newsgroup from your news server Note If there is an arrow next to the newsgroup name there are no articles available but there are subfolders that might contain articles click on the lt gt indicator to expand its contents and double click on a folder to retrieve its headers Select a header and click the View Article button on the Action Bar to view the entire article in the Read Article window optional Choose Add Group to Connection Directory from the News menu to add this newsgroup to the connection directory Note A newsgroup added to the connection directory can be quickly connected to at a later time by selecting the newsgroup from the Connection Directory list UUdecoding a Binary File 42 In addition to standard text messages newsgroup articles can also contain binary files that have been encoded for transport across the Internet Typically these binary files are UUencoded for posting to Usenet newsgroups To use an encoded file you must first decode it To decode a binary file 1 Determine if there is a UUencoded attachment An attached file is typically indicated in a newsgroup article by including a numbering sequence or filename in the article s Subject field For example A modeled ORC orc jpg 4 5 a Network OSI MODELGIF 1 1 The newest graphic of the shuttle 5 11 Note Binary file attachments can include multiple articles If several arti
55. ts reserved c tree Plus is the underlying database for this product Portions created using C copyright 1994 Borland International All rights reserved worldwide Symantec Corporation 10201 Torre Avenue Cupertino CA 95014 2132 COPYRIGHT 1999 Symantec Corporation All rights reserved You may not copy modify or translate this manual or any part of this manual or reduce it or any part of it to any machine readable form SYMANTEC LICENSE AND WARRANTY NOTICE SYMANTEC LICENSES THE ENCLOSED SOFTWARE TO YOU ONLY UPON THE CONDITION THAT YOU ACCEPT ALL OF THE TERMS CONTAINED IN THIS LICENSE AGREEMENT PLEASE READ THE TERMS CAREFULLY BEFORE OPENING THIS PACKAGE AS OPENING THE PACKAGE WILL INDICATE YOUR ASSENT TO THEM IF YOU DO NOT AGREE TO THESE TERMS THEN SYMANTEC IS UNWILLING TO LICENSE THE SOFTWARE TO YOU IN WHICH EVENT YOU SHOULD RETURN THE FULL PRODUCT WITH PROOF OF PURCHASE TO THE DEALER FROM WHOM T WAS ACQUIRED WITHIN SIXTY DAYS OF PURCHASE AND YOUR MONEY WILL BE REFUNDED LICENSE AND WARRANTY The software which accompanies this license the Software is the property of Symantec or its licensors and is protected by copyright law While Symantec continues to own the Software you will have certain rights to use the Software after your acceptance of this license Except as may be modified by a license addendum which accompanies this license your rights and obligations with respect to the use of this Software are
56. ubject text clear and concise to allow users to locate and respond to your article If you are attaching a file to your article the Internet News Reader automatically provides the file name as the subject Type your article s message in the edit box at the bottom of the New Article window You can use the standard Windows editing keys including copy cut and paste 43 Working on the Internet 5 optional Do any of the following m Choose IMPORT TEXT from the File menu to import the contents of a text file into the body of the message Choose ATTACH ENCODE FILE from the News menu to attach a file to the article 6 Choose POsr SEND ARTICLE from the News menu to post the new article to the newsgroup Note The Internet News Reader automatically appends a signature file to the message if one is configured in the Internet Setup gt User Info property page Reading News Articles Off line 44 To reduce online connection costs you can download selected articles to the local PC and review them after disconnecting from the Intemet To download articles to the local PC 1 Do one of the following to select articles Click on an article to select it Click Ctritarticle to select multiple articles 2 Do one of the following to tag articles Choose MARK ARTICLES gt TAG gt ALL from the News menu to tag all articles Choose MARK ARTICLES gt TAG gt SELECTED from the News menu to tag only selected artic
57. uters communicating special addressing schemes and communication protocols are required Internet Addresses All computers on the Internet have unique numerical addresses called IP addresses These addresses are composed of four numbers separated by periods each of these numbers is called an octet For example 149 17 36 10 Since it is easier to remember names rather than four octets computers referred to as domain name servers DNS link alphanumeric names to IP addresses For example if ftp xyzcorp com is associated with the IP address of 149 17 36 10 you can connect to the site by typing ftp xyzcorp com An IP address not only specifies the location of an Internet site but identifies a computer when it is connected to the Internet Some Internet Service Providers ISP assign an IP address to each user account Others 39 Working on the Internet assign IP addresses as they are needed each time you log on to the service a different IP address is assigned to your PC Procomm Plus Internet Tools Procomm Plus includes the following set of integrated Internet tools The Internet Mail Client allows you to conveniently retrieve read and reply to your Internet mail messages and to compose messages to others See Retrieving and Replying to Internet Mail on page 40 for more information The Internet News Reader allows you to read reply to and navigate the large quantity of messages available within Usenet newsgroup
58. w Help Browse 32 Send Faxes When Polled C On C Auo Off I Remove from polling list once polled 5 optional Select a file and click Remove to remove the file from the polling list 6 Do any of the following a Click ON to send the selected files when a caller polls for them a Click Auto to automatically add files from incoming faxes to the fax polling list a Click OFF to disable fax polling a Check Remove From Polling List Once Polled to remove the files from the polling list after they are downloaded The Basics of Faxing Note Do not check the Remove From Polling List Once Polled option if more than one caller is polling for files Click OK to accept the settings and create the fax and bft files Choose ANSWER OPTIONS from the Options menu and select both Procomm Plus Answer Calls and Fax options Faxing from the Connection Directory If one or more fax recipients are listed in the Connection Directory you can send a fax using the preconfigured dialing information for each recipient To send a fax from the Connection Directory 1 Do one of the following to open the Connection Directory m Choose CONNECTION DIRECTORY from the Procomm Plus File menu Click the Connection Directory icon in the action bar Click the Fax tab Do one of the following procedures Click on a recipient and click Send Ctri click to select multiple recipients and click Send The Send Fax dialog bo
59. w handles any connection made with a Data or Telnet class Connection Directory entry The Internet Mail window allows you to send and receive Internet mail It is associated with the Connection Directory Mail entry class The Internet News window provides access to the wide variety of Internet news groups It is associated with the Connection Directory News entry class The FTP window allows connections to FTP servers on the Internet to transfer files It also provides basic file management capabilities The FTP window handles any connection made with an FTP class Connection Directory entry The Fax Status window provides send and receive fax capability It is run automatically whenever you send a fax or request that Procomm Plus receive incoming fax calls The Fax Status window also monitors and reports the progress of all fax operations and all fax related modem activity A Window of Many Views Although the communications modes are referred to as windows the Terminal FTP Internet News and Internet Mail windows are actually different views that share a single window You can change the view by selecting it from the Window gt Change Window menu 11 Introducing Procomm Plus This design allows multiple sessions of Procomm Plus and simultaneous communication with various communication modes For example you can run the Terminal window and the Internet Mail window side by side by executing both from the Procomm
60. x appears displaying the selected Connection Directory entries as fax recipients Click Browse to select the files to fax and click Open The selected files are listed in the File s To Send list box Click Send to begin the fax transmission Faxing During a Voice Call If a modem has a handset attached you can send a fax immediately after a voice conversation without making another connection Use this feature when there is only one telephone line available To send a fax after a voice conversation 1 Do any of the following to run the Send Fax wizard Choose SEND A FAX from the Procomm Plus Tools menu 33 Faxing with Procomm Plus a Choose SEND A FAx From the Fax Status window m Click the Send A Fax button on the Procomm Plus toolbar 2 Select the Skip Wizard And Go To The Advanced Fax Utility option 3 Click Next 4 Click Browse and select the files you want to fax Note Do not type a recipient name or number The fax is sent using the voice telephone connection 5 Click Send Procomm Plus processes the selected files Please see Generating fax Files on page 34 for more information 6 Click Yes to confirm the files are being sent on the current voice connection 7 Hang up the handset when you hear the fax data tone 8 The recipient of the fax must hang up the handset when hearing the fax data tone Note If the recipient is using Procomm Plus choose Answer Fax Now from the Fax menu befor

Symantec Procomm Plus 4.8 for PC

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