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HP SureStore CD Expansion Tower Removable Disk Library

1. Regulatory and Safety Information 27 Safety Statements Follow the safety considerations described on page ii the page following the title page in this User s Guide Chinese Safety Statement 1 220V 2 3 45 4 5 we 1 2 56 100086 010 62623888
2. 6101 1 010 65053888 5858 2 010 65055280 28 Regulatory and Safety Information USA Laser Safety Statement WARNING Germany Vorsicht VORSICHT The HP SureStore CD Expansion Tower contains a laser system and is classified as a Class 1 Laser Product under a U S Department of Health and Human Services DHHS Radiation Performance standard according to the Radiation Control for Health and Safety Act of 1968 To ensure proper use of this product please read this User s Guide carefully and retain for future reference Should the unit ever require maintenance contact an authorized service loca tion Use of control adjustments or performance procedures other than those specified herein may result in hazardous radiation exposure To prevent direct exposure to laser beam do not try to disassemble the CD ROM drives Dieses Ger t ist ein Laser Klasse 1 nach IEC 825 Beachten Sie die Bedienungsanleitung und verwahren Sie diese fiir sp teren Gebrauch Ger t nicht ffnen Lassen Sie Instandhaltungsarbeiten durch Vertragswerkst tten durchf hren F hren Sie Einstellungen und Pr fungen entsprechend den hier beschriebenen Anleitungen durch um Gef hrdungen durch den Laserstrahl zu vermeiden Regulatory and Safety Information 29 WARNING HP J4148A SureStore CD Expansion Tower weighs 19 4
3. For warranty service information see appendix B in this guide Hewlett Packard Company 8000 Foothills Boulevard Roseville California 95747 6588 Safety Considerations Prior to the installation and use of this product review all safety markings and instructions A Instruction Manual Symbol If the product is marked with this symbol refer to product manuals to protect the product from damage WARNING Denotes a hazard that can cause injury CAUTION Denotes a hazard that can damage equipment or data Do not proceed beyond a WARNING or CAUTION notice until you have understood the hazard and have taken appropriate precautions Use of control adjustments or performance procedures other than those specified herein may result in hazardous radiation exposure To prevent direct exposure to a laser beam do not try to disassemble the CD ROM drives Grounding This product provides a protective earthing terminal There must be an uninterruptible safety earth ground from the main power source to the product s input wiring terminals power cord or supplied power cord set Whenever it is likely that the protection has been impaired disconnect the power cord until the ground has been restored For more safety information see appendix D Servicing There are no user serviceable parts inside the user installable modules comprising the product Any servicing adjustment mainte nance or repair must be performed only b
4. Note Care of CD ROMs Note 1 While the drive is powered up push the Stop Eject button The tray drawer will slide out in 2 8 seconds 2 Place the CD into the depression in the tray label side up For a rack mounted expansion tower the label should face away from the CD ROM drive s lights and buttons 3 Press the Stop Eject button again and the tray will slide shut within 2 3 seconds We recommend you use the Stop Eject button to close the tray in a smooth and secure manner Closing the tray by pressing the front of the drawer by hand is not recom mended Check your CDs periodically to determine if they need cleaning If the CD is dusty you can use a commercially available dust removal spray to blow off dust particles After removing the dust particles you can wipe the CD using a clean soft cotton cloth Use a straight line motion wiping from the center out Do not wipe the CD in a circular motion Correct Procedure for Cleaning a Disc If a CD becomes dirty or soiled with grease or other contami nants not removable by wiping you can clean it with a CD ROM disc cleaner available at most computer dealers Follow the directions packaged with the cleaner Keeping your CD in its original case or in the CD ROM drive at all times will prevent it from becoming dirty or damaged 6 Operation and Troubleshooting Troubleshooting and Repair Condition Probable Cause Resolution No power to th
5. This user s guide contains information about installing and maintaining HP J4148A SureStore CD Expansion Tower The HP J4148A SureStore CD Expansion Tower works with the following products e J3278A SureStore CD ROM Server Tower 7Plus e HP J3168A SureStore CD ROM Server standalone module When used with the Server Tower 7Plus the expansion tower extends the capacity of the storage system to 14 CD ROM drives When used with the standalone server the expansion tower pro vides access to seven CD ROM drives The expansion tower can be floor mounted or rack mounted Product Description The HP J4148A SureStore CD Expansion Tower connects to an HP server or server tower using the supplied SCSI cable The expansion tower contains seven HP CD ROM drives in a single subsystem The HP CD ROM drives are daisy chained together using an internal SCSI bus interface The power required to operate the CD ROM drives is supplied internally by the expansion tower All components of the tower are completely modular the drives are self configuring modules In the unlikely event a drive should fail replacement is a simple and straightforward proce dure A drive s SCSI ID is set automatically based on its position in the tower An active terminator provided with the expansion tower must be installed on the back of the tower Introduction CAUTION 2 Introduction Tower Box Contents A seven bay tower with seven HP Sure
6. and are in addition to the mandatory statutory rights applicable to the sale of this product to you P liza de Hewlett Packard de M xico S A de con domicilio en Garant a Prolongaci n Reforma No 470 M xico Col Lomas de Sta Fe 01210 Delegaci n Alvaro Obreg n Tel 326 46 00 Garantiza este producto por el t rmino de doce meses en todas sus partes y mano de obra contra cualquier defecto de fabri caci n y funcionamiento a partir de la fecha de entrega al consu midor final En el caso de productos que requieran de ense anza o adiestramiento en su manejo o en su instalaci n a partir de la fecha en que hubiese quedado operando normalmente el pro ducto despu s de su instalaci n en el domicilio que se ale el con sumidor 16 Warranty CONDICIONES 1 Centros de Servicio Refacciones y Partes Para hacer efectiva esta garant a no podr n exigirse mayores requisitos que la presentaci n de esta p liza junto con el pro ducto en el lugar donde fue adquirido o en el centro de servicio ubicado en el domicilio de la parte superior de esta hoja mismo en el que se pueden adquirir refacciones y partes 2 Cobertura La Empresa se compromete a reparar o cambiar el producto as como las piezas y componentes defectuosos del mismo sin ning n cargo para el consumidor Los gastos de transportaci n que se deriven de su cum plimiento ser n cubiertos por Hewlett Packard de M xico S A de C V 3
7. que el producto al que se refiere esta garant a estar libre de defectos de fabricaci n y de mano de obra por el t rmino antes indicado contando desde la fecha de compra del producto por parte del usuario final original a un distri buidor o comercializador debidamente autorizado por HPA La presente garant a cubre nicamente aquellos defectos que surgiesen como resultado del uso normal del producto y no por aquellos que resultasen de a Mantenimiento inapropiado o inadecuado alteraci n o reparaci n realizados por personal no autorizado por HPA Uso de software accesorios soportes suministros consumibles o interfaz no suministrados por HPA Modificaciones no autorizadas o uso indebido Operaci n fuera de las especificaciones ambientales para el producto incluyendo abuso del ciclo de trabajo o uso de cargas de conmutadores sin protecci n contra sobretensiones Uso de medios de impresi n o tarjetas de memoria no soportados Lugar de uso o mantenimiento inapropiados Da os durante el traslado o h Cualquier violaci n de las condiciones de uso instalaci n y mantenimientonecesarias especificadas enel Manual de Operaciones 3 Si el cliente usuario final durante el periodo de garant a pusiera en conocimiento de HPA la existencia de los defectos definidos anteriormente HPA podr seg n prefiera reparar o reemplazar el producto si est averiado Cualquier producto de reemplazo ser nuevo o com
8. to the server tower on or connect the power to the standalone server SCSI IDs are set automatically on HP CD ROM drives based on their position in the tower The topmost position is ID 0 and the lowest position is ID 6 All drives are read by the HP CD ROM server Follow the procedure in the HP CD ROM server User s Guide to validate the correct operation of the server and the individual CD ROM drives Operation and Troubleshooting Once the HP J4148A expansion tower has been installed and powered on all other operations are CD ROM operations Using HP SureStore CD ROM Drives Tray door Emergency Eject button HEWLETT ol DISC indicator ON BUSY indicator Stop Eject bution e Tray door Press the Stop Eject button to open the door Insert the CD into the drawer Press the Stop Eject button to close the door e Stop Eject button Push to eject CD e Emergency Eject button recessed If the automatic Stop Eject button does not work switch off the power Insert a paper clip or other thin rigid object in this hole to press the recessed button to eject the CD e ON BUSY indicator On yellow when power is switched on Flashing continuously when CD is inserted and being accessed Off when CD is inserted and not being accessed DISC indicator On green when power is on and CD is inserted Off if no CD is inserted Operation and Troubleshooting 5 Tray Loading and Operation
9. volts Verify that the power cable is correct for the country of use See page 2 The SCSI bus of either the CD ROM server or the expansion tower may be damaged if you connect or disconnect the SCSI cable when either unit is powered on Switch power to the CD ROM server tower off or remove power to the standalone server Place the expansion tower next to the CD ROM server as in the example of the server tower shown below Input voltage switch Power cord connector SCSI connector Second SCSI connector Server Tower Expansion Tower Installation 3 SCSI connector Note Verifying the Installation 4 Installation Connect the SCSI cable from the SCSI connector on the CD ROM server to the top SCSI connector on the expansion tower Connect the SCSI terminator to the bottom SCSI connector on the expansion tower SCSI connector Second SCSI connector lt SCSI terminator lt A SCSI cable Server Tower Expansion Tower Connect the power cable to the expansion tower Connect the power cable to a power source Switch power to the expansion tower on The expansion tower must be powered up before the CD ROM server If the server boots before the expansion tower is powered on the server will not recognize the CD ROM drives in the expansion tower Switch power
10. EL PRODUCTO CUALQUIERA QUE SEA EL FUNDAMENTO DEL RECLAMO CONTRACTUAL EXTRACONTRACTUAL O LEGAL Warranty 19 20 Warranty LOS REMEDIOS DESCRITOS EN ESTA GARANTIA SON LOS UNICOS Y EXCLUSIVOS D Condiciones particulares E Reparaciones Comun quese con el distribuidor o comercializador debidamente autorizado por HPA que le vendi este producto o para servicio mas r pido llame al Centro de Asistencia T cnica al numero 787 8080 Las reparaciones se llevar n a cabo en los centros autorizados de servicio en Argentina contra la presentaci n del producto este Certificado de Garant a y la factura original de compra del pro ducto en el caso de impresoras presentar la HP Card Technical Specifications Note U Specifications are subject to change without prior notice Expansion Tower Height 440 mm Dimensions Width 215mm Depth 370mm Weight 19 4 kg 42 8 Ib Front Door Lock barrel type ios Mechanisms not removable when door is locked y Media removable when door is locked Manages power distribution SCSI ID setting and SCSI e interconnect CD ROM drives connected using single card edge connector Interface Connectors CD ROM Drive SCSI 2 direct plug in for HP CD ROM drive module External SCSI Connectors 50 pin high density SCSI 2 with latch and thumb screw cable attachment Technical Specifications 21 22 Technical Specifications H
11. Lifting kilograms 42 8 pounds Two people are required to lift the Precautions tower Mounting When you put the tower into a rack follow these mounting Precautions precautions Use only the HP C2982A CD ROM Tower Rackmount Kit for mounting hardware The rack or cabinet should be adequately secured to prevent it from becoming unstable and or falling over The tower should be mounted in a position toward the bottom of the rack for stability Ensure that the expansion tower does not overload the power circuits wiring and over current protection To deter mine the possibility of overloading the supply circuits add together the amperage ratings from the labels of all equip ment installed on the same circuits and compare the total with the rating limits for the supply circuits Make sure that the power source circuits are properly grounded then use the supplied power cable to connect the server tower to the circuit See the Safety Considerations statements on page ii the page following the title page in this guide If your installation requires a different power cord than the one supplied with the expansion tower be sure to use a power cable displaying the mark of the safety agency that defines the regulations for power cables in your country The mark is your assurance that the power cable can be used safely with the expansion tower Do not install the expansion tower in an environment where the operatin
12. P SureStore CD ROM Drives Data Transfer Rate Sustained Burst Full CAV 2 082MByte s 14X speed 4 828MByte s 32X speed 10 MByte s synch 5 0 MByte s asynch Random Access Speed 85 ms Data Buffer 512 KByte 256 blocks Eject Auto Eject Manual Emergency Eject Disc Loading Automatic Tray Loading 30 000 load cycles Rear Panel Power Supply 5 at average 71A 12 Vdc at average 38A Interface Connector Fast SCSI Bus 50 pin header type connection to tower through HP module carrier only Termination Jumper switch Termination disabled by default in tower Jumper Switches Dimensions Weight SCSI ID configured by the position of the HP CD ROM drive in the tower upper ID 0 lower ID 6 Parity On by default 162 00 mm x 41 65 mm x 250 00 mm with carrier 1 2 kg with carrier Electrical and Environmental Must be cor At User Selectable Input Voltage rectly config ured before power attached 100 127 Vac 200 240 Vac Power or damage may result Current 2A 1A Frequency 50 60 Hz Temperature 41 104 F 5 40 C Environ Humidity 0 80 RHG noncondensing mental Acoustics L NPE 5 5 bels maximum Heat discharge 273 BTU hr Complies with FCC Part 15 Class A EN 55022 Class B EN 50082 1 Electro VCCI Class A magnetic Canadian EMC Class A requirements Australian EMC Class A requirements For more informati
13. Store CD ROM drive modules installed e 1 meter SCSI 2 cable part number 5183 7741 e External active SCSI terminator part number 5183 7740 e Front cover keys part number 5183 2615 e User s Guide this manual e Power cable for your country Region Country Part Number USA Canada Brazil Mexico 8120 6805 Argentina 8120 6871 Chile 8120 6979 Europe 8120 6802 Denmark 8120 6806 Switzerland 8120 6807 United Kingdom 8120 8709 South Africa India 8120 6808 Australia New Zealand 8120 6803 Israel 8120 6799 China 8120 8376 The power supply input voltage must be set according to the power standards in the country of use Normally your HP retailer configures the power supply but you should always double check Voltage selections are 115 and 230 volts 50 60 Hz Rack Mount Kit To consolidate HP SureStore CD Expansion Towers with other peripherals in a standard HP 19 inch rack cabinet use only HP C2982A Tower Rackmount Kit Installation CAUTION CAUTION CAUTION SCSI connector Verify that the power supply input voltage of the expansion tower is set according to the power standards in the country of use If necessary set the voltage switch on the rear of the tower see the illustration below to 115 volts or 230
14. Tiempo de Reparaci n El tiempo de reparaci n en ning n caso ser mayor a treinta d as contados a partir de la recepci n del producto en cualquiera de los sitios en donde pueda hacerse efectiva la garant a 4 Limitaciones Esta garant a no es v lida en los siguientes casos 1 Cuando el producto ha sido utilizado en condiciones distintas a las normales 2 Cuando el producto no ha sido operado de acuerdo con el instructivo de uso en idioma Espa ol proporcionado 3 Cuando el producto ha sido alterado o reparado por personas no autorizadas por Hewlett Packard de M x ico S A de C V Notas El consumidor podr solicitar que se haga efectiva la garant a ante la propia casa comercial donde adquiri el producto siempre y cuando el fabricante o importador no cuente con talleres de servicio Warranty 17 Certificado de Garantia Argentina 18 Warranty En caso de que la presente garantia se extraviara el consumidor puede recurrir a su proveedor para que se le expida otra p liza de garant a previa presentaci n de la nota de compra o factura respectiva Hewlett Packard Argentina A Monta eses 2150 1428 Buenos Aires Argentina Tel 787 7100 Producto Modelo No de serie Fecha de entrega Vigencia de la garant a Extensi n de la garant a A Cobertura de la garant a 1 Hewlett Packard Argentina S A HPA garantiza al cliente usuario final
15. Uy HEWLETT PACKARD HP J4148A User s Guide HP SureStore CD Expansion Tower User s Guide HP J4148A SureStore CD Expansion Tower Copyright 1998 Hewlett Packard Company All rights reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copy right laws Publication number 5967 9867 User s Manual First Edition December 1998 Applicable Products J4148A Trademark Credits Microsoft MS DOS Windows Microsoft Windows NT are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group Netscape Navi gator is a U S trademark of Netscape Commu nications Corporation Warranty The information contained in this document is subject to change without notice HEWLETT PACKARD COMPANY MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WAR RANTIES OF MERCHANTABILITY AND FIT NESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for errors contained herein or for incidental or consequen tial damages in connection with the furnishing performance or use of this material A copy of the specific warranty terms applicable to your HP product and replacement parts can be obtained from your HP Sales and Service Office or Authorized dealer
16. e standalone server server tower or expansion tower power LED is off Power switch is off on server tower and expansion tower Be sure the power switch is on Power cable not connected Be sure the power cable is connected Be sure the power cable is appropriate for your country Input voltage is set incorrectly Switch the power switch off Check the input power setting the switch on the back of the tower Modify the setting only if you are sure the current setting is wrong CAUTION Your HP authorized dealer has normally set up the input voltage as required for the country of usage A lower setting will destroy the power supply A higher setting will cause a malfunction at a load above four drives but will not cause any damage Wait 10 seconds and switch power on again power cycle Power loss Your facility may be undergoing a blackout or brownout Be sure the power source for the tower is active Switch power off wait 10 seconds and switch power on again power cycle Power supply malfunction Call HP support for help as described in appendixes A and B Operation and Troubleshooting 7 Condition Probable Cause Resolution SCSI terminator is not con nected Be sure the SCSI terminator is connected to the CD ROM server If it is not 1 Power down both the CD ROM server and the expansion tower 2 Connect the SCSI terminator 3 Restore power to the expans
17. e tower using the switch on the front Use the key to unlock the front cover The cover is locked when the key index points to the right The cover is unlocked when the key index points up Place both of your hands on the top two corners of the front cover and carefully pull it towards you The cover remains attached at the bottom You can now remove the front cover by lifting it up making sure that the flange at the bottom of the cover has cleared the opening of the tower casing Set the front cover aside Operation and Troubleshooting 9 Is there a problem with the expansion tower or its connection Replacing the CD ROM Drive With the front cover off see the preceding procedure remove a CD ROM drive module by placing both hands on the two handles on both sides Pull the module out from the front of the bay using even pressure on both handles Return an HP CD ROM drive using the warranty procedure described in appendix B Warranty If you have a replacement HP CD ROM drive module install it by aligning the rails with the two grooves provided in each bay of the tower Slide the module in by holding the two handles on both sides and pushing firmly until it is seated properly Just before it stops you should feel the module inserting into its socket Replace the front cover by first hooking the flange of the cover into the bottom of the tower case Close the cover by pushing it towards the main body of the tow
18. er Lock the cover using the key Refer to the installation instructions in chapter 2 for the sequence of power up steps It is possible that there is a problem with the expansion tower or its SCSI connection If the installation fails to allow access to all the discs in the seven CD ROM drives in the expansion tower this suggests a tower problem and not a server problem Power down the server and the expansion tower 2 Disconnect the expansion tower s SCSI cable from the server 10 Operation and Troubleshooting 10 Power up the server Can you see the server on the network If the server performs correctly continue with this proce dure If the server does not perform correctly the implication is that there is a server problem Leave this section and go to the next section Power down the server Remove all drives from the expansion tower Follow the procedures in the previous section to open the tower and remove a drive Re attach the expansion tower s SCSI cable to the server Make sure the SCSI terminator is in place on the back of the expansion tower Power up both the expansion tower and the server Now check the server LEDs according to the server s User s Guide troubleshooting section NORMAL If the server LEDs are normal the implication is that the tower is working correctly Despite earlier tests a CD ROM drive may be bad Install the CD ROM drives one by one by powering down installing
19. g ambient temperature might exceed 40 C 104 F U Do not block airflow around the back of the unit 30 Regulatory and Safety Information Regulatory and Safety Information 31 32 Regulatory and Safety Information Regulatory and Safety Information 33 34 Regulatory and Safety Information Index B bulletin boards 14 C CD ROM drive eject button 3 Emergency Eject button 5 loading discs 5 operating 5 tray 5 CDs cleaning 6 loading 6 maintenance 6 cleaning CDs 6 customer support 13 D DISC indicator 5 drive indicator lights 5 E Eject button 5 6 Eject hole for emergencies 5 Emergency Eject button 5 input voltage Switch 3 installation 3 L LEDs DISC 5 ON BUSY 5 lifting procedures 30 M maintenance of CDs 6 O ON BUSY indicator 5 online support services 14 operation 5 P power supply 23 power voltage 3 product description 1 R regulatory information 25 replacing components 10 S safety information 25 specifications 21 support 13 T troubleshooting 5 V voltage 3 W warranty service 16 Index 35 Index 36 packano Copyright 1998 Hewlett Packard Company Printed in U S A 12 98 Manual Part Number 5967 9867
20. ion tower and then to the CD ROM server No read activity from a CD ROM Be sure the SCSI cable is connected to the CD ROM server If it is not 1 Power down both the CD ROM server and SCSI cable is not connected the expansion tower 2 Connect the SCSI cable 3 Restore power to the expansion tower and then to the CD ROM server drive Check the CD ROM drive to see if it contains No disc in CD ROM drive a CD If necessary insert a CD If the condition persists see the next row in this chart Damaged disc in CD ROM drive Substitute a known good disc for the one in the CD ROM drive If the condition persists see the next row in this chart Other tower SCSI cable or CD ROM drive malfunction 1 There may be a faulty component Consult the troubleshooting procedures following this chart 2 Consult the troubleshooting procedures in your server s User s Guide 3 Call HP support for help as described in appendixes A and B Finding a faulty component Note CAUTION If the above procedures do not produce a solution to the problem there may be a fault with a CD ROM drive the server the server tower the expansion tower the SCSI cable the SCSI ter minator or network access to the server Before proceeding be sure you have tried the troubleshoot ing scenarios for power SCSI connection and a disc present in a drive To protect the equipment be sure to power do
21. nce to radio communications However there is no guarantee that interference will not occur in a par ticular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Regulatory and Safety Information 25 Australia This equipment complies with Australian EMC requirements Canada This equipment complies with Canadian EMC Class A requirements Japan VCCI Class O BE Id SERESA TH BAR VCCI ORE ED CORBCRERR CERT LE 2105049 ARTS KIBRENSCEMHBVET Taiwan Class A gt 26 Regulatory and Safety Information European Declaration of Conformity The following Declaration of Community Conformity complies with ISO IEC Guide 22 and EN 45014 It iden
22. o nuevo En caso que al momento del reemplazo no hubiese disponible un producto id ntico al reemplazado ya sea por discontinuaci n de su producci n falta de stock o por cualquier otra causa HPA se reserva el derecho de suministrar un producto de prestaciones o funcionalidad por lo menos iguales a las del producto reemplazado Si luego de un plazo razonable no fuese posible para HPA reparar o reemplazar el producto el cliente tendr derecho como nica compensaci n al reintegro del precio de compra contra la devoluci n del producto a HPA B Limitaci n de la garant a 1 NIHPA NINGUNA ENTIDAD O PERSONA DIRECTA O INDIRECTAMENTE VINCULADA O RELACIONADA CON HPA A OFRECEN NINGUNA OTRA GARANTIA DE NINGUNA INDOLE EXPRESA O IMPLICITA ORAL O ESCRITA RESPECTO AL PRODUCTO AL QUE SE REFIERE ESTA GARANTIA O B FORMULAN NIN GUNA GARANTIA IMPLICITA DE COMERCIALIZACI N O ADECUACI N DEL PRODUCTO PARA UN PROP OSITO DETERMINADO HPA NO OFRECE NINGUNA GARANT A DE QUE LA OPERACI N DE SUS PRODUCTOS SER ININTERRUM PIDA O LIBRE DE ERRORES de responsabilidad EXCEPTUANDO LAS OBLIGACIONES EXPUESTAS EN ESTE CERTIFICADO DE GARANTIA BAJO NINGUNA CIR CUNSTANCIA HPA SER RESPONSABLE DE CUALQUIER DA O DIRECTO O INDIRECTO INCLUYENDO SIN LIMIT ACI N PERDIDA DE DATOS O LUCRO CESANTE O POR CUALQUIER DA O O PERJUICIO QUE SEA CONSECUEN CIA DIRECTA INDIRECTA O REMOTA DEL USO O MAL FUNCIONAMIENTO D
23. on see appendix D Complies with EN 60950 IEC950 Saf UL 1950 NOM 019 SCFI 1994 CSA 950 Technical Specifications 23 24 Technical Specifications Regulatory and Safety Information FCC Statements Regulatory Statements General Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause interference and 2 this device must accept any interference received including interference that may cause undesired operation Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett Packard Com pany may cause interference and void the FCC authorization to operate this equipment The Federal Communications Commission has prepared a booklet titled Interference Handbook 1986 which may be helpful to you This book let stock number 004 000 004505 7 may be purchased from the Super intendent of Documents U S Government Printing Office Washington D C 20402 FCC Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against interference in a commercial environment This equipment gen erates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause interfere
24. rranty If you encounter difficulty begin by contacting your HP Autho rized Dealer who sold this product to you Your HP Authorized Dealer will be familiar with your requirements and can provide assistance Hewlett Packard Company has support services available to help you in case of difficulties with your HP SureStore CD Expansion Tower Use the telephone numbers in appendix A Getting Support for all post sales support including problems and failures with the product The support staff will help you with troubleshooting and isolating the failed components and will advise you on warranty service Two Year Return to HP Warranty The components of your HP SureStore CD Expansion Tower the tower and the HP CD ROM drives are warranted against defects in materials and workmanship for a period of two years from the date of receipt by the end user During the warranty period HP will replace the unit at no charge provided the defec tive unit is returned You may return the unit to your HP Autho rized Dealer or your local HP Sales and Service Office representative Be sure to include a copy of your purchase receipt This warranty does not apply if the HP SureStore CD Expansion Tower has been damaged by accident or misuse or as a result of service or modification by other than an authorized Hewlett Packard Service Facility No other express warranty is given by Hewlett Packard Hewlett Packard shall not be responsible for conseq
25. s it If the drive is not functioning call HP support ABNORMAL If the server LEDs are not normal there is a problem with either the server or the tower Isolate the server from the tower The next step is to remove the server module from the tower so that it acts like a standalone server 1 Power down the server tower 2 Disconnect the server module from the server tower by disconnecting the internal SCSI cable the long connector leaving the network and power connectors the short connectors intact Test the server alone 1 Power up the server and check the server LEDs according to the server s User s Guide troubleshooting section NORMAL If the server LEDs are normal there is a problem with the tower component of the server tower Call HP sup port ABNORMAL If the server LEDs are not normal there is a problem with the server Call HP support 12 Operation and Troubleshooting Getting Support HP Customer Care Center Phone Numbers North America USA amp Canada 970 635 1000 Latin America Argentina 787 8080 Brazil 011 829 6612 Chile 800 360999 Mexico Venezuela 01 800 472 668446 01 800 HPContigo 800 47 888 Europe and Middle East Austria 0660 6386 Netherlands 020 606 8751 Belgium Dutch 02 626 8806 Norway 22 11 6299 Belgium French 02 626 8807 Poland 48 22 37 50 65 Czech Republic 42 2 471 7321 Port
26. the drive in the tower powering up inserting a CD and attempting to access it If the drive is not functioning call HP support ABNORMAL If the server LEDs are not normal there is a problem with either the tower or the SCSI cable Power down the server and the expansion tower Install a different SCSI cable a known good spare Power up both the expansion tower and the server and check the server LEDs as before NORMAL The SCSI cable was bad Call HP support for replacement ABNORMAL There is a problem with the tower or the SCSI terminator Call HP support Operation and Troubleshooting Is there a It is possible that there is a problem with the server problem with the E For server tower configurations previous tests should have server eliminated the CD ROM drives in the server tower as suspects For standalone servers go directly to the Test the server alone procedure below Test a server tower without its drives 1 Power down the server tower 2 Remove all drives from the server tower 3 Power up the server tower and check the server LEDs according to the server s User s Guide troubleshooting section NORMAL If the server LEDs are normal the implication is that the tower is working correctly Despite earlier tests a CD ROM drive may be bad Install the CD ROM drives one by one by powering down installing the drive in the tower powering up inserting a CD and attempting to acces
27. tifies the product the manufacturer s name and address and the applicable specifications that are recognized in the European community DECLARATION OF CONFORMITY according to ISO IEC Guide 22 and EN45014 ee BEE SERIE EI ee eS Manufacturer s Name Hewlett Packard Company Manufacturer s Address 8000 Foothills Blvd Roseville CA 95747 U S A declares that the product Product Name HP SureStore CD Expansion Tower Model Number J4148A conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 EMC EN 55022 1994 CISPR 22 1993 class EN50082 1 1992 prEN 55024 2 1992 IEC 801 2 1991 4kV CD 8kV AD prEN 55024 3 1991 IEC 801 3 1984 3 V m prEN 55024 4 1992 IEC 801 4 1988 1 kV power line 0 5 kV signal line Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly CD ROM drives and LED s in this product s are Class 1 in accordance with EN60825 1 1994 Meeting the above specifications requires shielded cables Tested with Hewlett Packard Co products only Roseville November 4 1998 Lo Grant Marten Regulatory Manager European Contact Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department TRE Herrenberger Strasse 130 D 71034 B blingen FAX 49 7031 14 3143
28. uential damages For your records please retain your original proof of purchase Record the product number and serial number Your product number is on a white label on the rear of your tower for exam ple J4148A The serial number is on the same label Warranty 15 Warranty Service To identify the failing component in your product either the CD expansion tower or the HP CD ROM drive call the HP cus tomer support telephone number for your country as listed in appendix A Getting Support Prepare the following information e HP product number e Serial number e Date of purchase e Your shipping address Oo Description of the component failure see chapter 9 first Ask for instructions for replacing the defective product Service Billing When ordering a replacement unit for out of warranty service Out of Warranty you may be charged a repair cost See your HP Authorized Dealer or your local HP Sales and Service Office representative In the USA only an alternative is to call HP directly at 800 366 8040 You will need to supply your shipping and bill ing addresses and one of the following e Credit card number with expiration date e Purchase order number for customers having an established account with HP For Australia and For consumer transactions in Australia and New Zealand New Zealand The warranty terms contained herein except to the extent lawfully permitted do not exclude restrict or modify
29. ugal 01 441 7199 Denmark 3929 4099 Russia 7095 923 50 01 Finland 0203 47 288 Spain 902 321 123 France 01 43 62 34 34 Sweden 08 619 2170 Germany 0180 52 58 143 Switzerland 0848 80 11 11 Hungary 36 1 252 4505 Turkey 90 1 224 59 25 Ireland 01 662 5525 United Kingdom 0171 51252 02 Ital 02 264 10350 Europe outside the Mad east 41 227780 7111 UK English VAN Africa 41 22 780 71 11 Asia and Pacific Australia 61 3 9272 8000 Malaysia 03 295 2566 China 86 010 6564 5959 New Zealand 09 356 6640 Hong Kong 800 967729 Philippines 63 2 867 3551 India toll free Singapore 65 272 5300 Indonesia 62 21 350 3408 Taiwan 886 02 717 0055 Japan 81 3 3335 8333 Thailand 66 02 661 4011 Korea 82 2 3270 0700 or toll free 080 999 0700 For all other countries contact your reseller Getting Support 13 Electronic Support Services Hewlett Packard provides software utilities firmware upgrades and support information for HP SureStore CD ROM products on the World Wide Web and various bulletin board services HP s Electronic Support Center http www hp com go cdrom_server World Wide Web Go to Keyword hp to reach the HP forum America Online Select HP Support Documents Select Networked Storage go hp to reach the HP forum CompuServe To sign up for CompuServe call 800 848 8199 and ask for Representative 51 USA only 14 Getting Support Warranty Your Authorized Dealer Customer Support Your Wa
30. wn expan sion tower and the server before removing replacing CD ROM drives cables or terminators 8 Operation and Troubleshooting Is there a problem with just one drive Note Note It is possible that there is a problem with just one CD ROM drive If that is so then the server other drives expansion tower SCSI cable and terminator are probably not faulty 1 Insert a known good disc in each of the CD ROM drives Test only one drive at a time Each drive s DISC LED should turn on when a disc is inserted If some do and some do not turn on it is probable that the LED not turning on indicates a defective drive For server tower configurations test the CD ROM drives in the server tower as well as the expansion tower This test will be valuable if the problem later is determined to be in the server tower components If you encounter a defective CD ROM drive open the expansion tower as described below and remove the drive Removing the drive should cause the rest of the components to operate normally once the unit is powered up again The tower will operate with any number of CD ROM drives Call HP support to arrange for a replacement drive The procedures below assume you have the replacement drive However if you do not have it yet simply remove the potentially defective drive The tower will operate with any number of CD ROM drives Opening the Expansion Tower 1 2 Switch off power to th
31. y ser vice trained personnel Table of Contents 1 Introduction so 65 ka ser a Product Description 4 A a sea dh aa 1 Tower Box 2 Rack Mount Kit lt 45 2 2 2 a ce 22 as aw 2 2 Installation a alan lk OS e l kelaya Ke lak CESS 3 Operation and Troubleshooting 5 Using HP SureStore CD ROM Drives 5 Troubleshooting and Repair 7 A Getting 1 18 HP Customer Care Center Phone Numbers 13 Electronic Support 14 Warranty s s s l lal a LO Technical 21 Expansion Towel gt unsre Sa vidas a aw ee 21 Interface Connectors 21 HP SureStore CD ROM Drives 22 Electrical and Environmental 23 D Regulatory and Safety Information 25 Safety Statements osiers ya cee ene tens 28 Index ss s k k s Introduction HP J4148A SureStore CD Expansion Tower

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