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Exabyte X80 2/8900, LVDTK (270014

1. 76 Exabyte X80 Library Configuration Setting SCSI IDs Default SCSI IDs are assigned at the factory for the library and each tape drive Empty drive slots are assigned a status of No Drive gt Important The library and tape drives must each have a unique SCSI ID within each SCSI bus Because you may have multiple buses the library does not check for duplicate SCSI IDs It is your responsibility to make sure you do not assign duplicate IDs within a bus Installation and Operation 77 Chapter 4 78 To view or change the SCSI IDs 1 From the Configuration Menu select SCSI Setup The following screen appears Main Menu Configuration SCSI SCSI Parity Emulation Mode Verify Checksums SCSIID Menu ON ORK OFF SCSI IDs Library 02 D1 01 D3 03 D5 No drive D7 No drive 04 No drive Nodrive Nodrive Robot Control Mode and Security Current Mode Pending Mode Security Option LCD LCD Enabled by LCD Toggle Change Parity Emulatn Toggle che sum SCSI Menu D Other Options Exabyte X80 Library Configuration 2 If after viewing the IDs displayed on the SCSI Setup Menu you want to change any of the IDs select SCSI D Menu The SCSI ID Menu screen appears X80 Main Menu Configuration SCSI IDs
2. Roller Mounting guide Insert the bottom end first then snap the magazine into place by pressing against the top 4 Repeat steps 1 to 4 until you have replaced all of the magazines 5 161 Installation and Operation Chapter 9 Step 6 Power on the library 1 Reconnect the power cord 2 Turn on the library The library will take several minutes to complete its power on self test Step 7 Configure the library for new hardware After installing additional cartridge slots you must set the Total Installed Slots option so that the robot can accurately pick and place cartridges in the new slots gt Important if you do not set the Total Installed Slots for the new number of slots the robot cannot access the additional cartridge slots Also if the Total Installed Slots selection does not match the actual number of slots available in the library the element index numbers will not match the label numbers 162 Exabyte X80 Library Upgrades Before setting the Total Installed Slots option After you set the new number of slots the library automatically recalibrates To prepare the library for calibration 1 If necessary disable security see page 82 2 Make sure all of the magazines are installed in the library including the entry exit port magazine The magazines can be empty or full 3 Make sure the fixed slot and all of the tape drives are empty
3. SCSIIDs Library 02 D1 01 D2 04 D3 03 D4 Nodrive D5 No drive D6 No drive D7 No drive D8 No drive Next 1 Device Save Other Previous Options l Device Cancel 3 Toset the SCSIID for the library press or until the screen displays the correct SCSI ID 4 Press to go to Drive 1 D1 5 To set the SCSI ID for Drive 1 press the 1 or Q softkey until the screen displays the correct SCSI ID Installation and Operation 79 Chapter 4 80 6 Repeat steps 4 and 5 for all of the tape drives Note Ifa drive slot is empty No drive appears next to the drive name and you cannot change the SCSI ID 7 When the SCSI IDs for all of the tape drives and the library are correct press to accept your choices After you change the SCSI IDs and save the new settings the library changes the IDs and then waits until all of the affected drives have accepted the new IDs Note You do not need to power cycle the library to put the new SCSI IDs into effect Setting library security Setting security allows you to prevent unauthorized personnel from disrupting the operation of the library When you enable security the following activities are prevented Changing the library configuration settings Changing the robot control mode Using the operator panel to perform demos or diagnostics Using the operator panel to perform tape drive operations Calibrating the li
4. Need Previous Media Drive Corresponding softkey 68 Exabyte X80 Library Configuration Accessing menus from the Status Screen After the library performs its power on self test the Status Screen appears The Status Screen contains the following information Current library status Current tape drive status Operator messages The Status screen also has a softkey You can press this softkey to obtain information about ordering Exabyte media An example of the Status Screen is shown below Status Screen Library Status POST Loading D1 Drive Status D1 M2 READY TAPE D2 M2 READY TAPE D3 No drive Operator Messages Door locked by LCD security Main Next Menu Drive Reset Need Previous Media Drive Installation and Operation 69 Chapter 4 Error messages If a hardware error occurs an error message will appear in the Operator Messages box on the Status Screen see previous page and in the Robot Control and Security box on other screens Two types of error messages can appear on the LCD numbered and unnumbered Numbered errors must be corrected before library operation can continue Unnumbered errors notify you of a hardware error but do not interrupt library operation
5. Field name Description Total Moves The number of times the robot has picked a cartridge and placed it in a slot or tape drive Total Pick The number of times the robot retried picking a Retries cartridge Total Put The number of times the robot retried placing a Retries cartridge Total Snug The number of times the robot squared up the Retries cartridge in the gripper before placing itin aslot or a tape drive Total Scans The number of times the robot scanned a bar code label Total Scan The number of times the robot retried scanning a Retries bar code label Total Scan The number of times the robot failed to scan a bar Failures code The robot tries to scan a bar code several times before it logs a failure Total EE Port Cycles The number of times the EE port extended and retracted Exabyte X80 Library Status Element statistics The Element Statistics screen allows you to view statistics for the cartridge slots the tape drives and the entry amp xit port To view statistics for the cartridge slots 1 From the Information Menu select Statistics then select Element Statistics The following screen appears c Main Menu Info Statistics Element Statistics Total Total Total Ind Total Put Pick Scan naex Puts Retries Retries Retries 0 0 0 0 0 e e e 10 0 0 0 0 First First First Page Element Drive
6. System Sensors System Sensors Tape Drive Command Menu Clean Tape Drive Inventory Menu Label Information Occupied Info Position Info Tape Drive Maintenance Menu Tape Drive Comm Menu Tape Drive Service Menu Library Calibration Menu Tape Drive Information Retract EE Port 73 Chapter 4 74 Operator keys The softkeys on the operator panel are context sensitive That is they perform different functions depending on your location in the menu structure Certain softkey positions however remain consistent For example the Other Options key appears on all menu screens When you press the softkey once the following keys appear on the LCD 4 Status Main Previous Saree MeT Reset Other Options These keys correspond to the following softkey functions Softkey Function Previous Goes back one level in the menu structure Status Screen Returns to the Status Screen Main Menu Returns to the Main Menu Reset Displays the Reset screen which allows you to reset the library and the tape drives Other Options Returns to the most previous screen Exabyte X80 Library Configuration Other softkey functions remain consistent throughout the menu structure as well For example when you want to select SCSI IDs for the tape drives
7. 4 Determine the number of cleaning cycles that remain on your cleaning cartridge use the softkeys to enter this number into the Number of Cleans field Note Anew Exabyte Mammoth Cleaning Cartridge contains 18 cleaning cycles 5 Press Enable Autocin to enable the Autoclean option or press Ca 88 Exabyte X80 Optional Configuration Replacing the cleaning cartridge After completing each cleaning cycle the library decreases the Number of Cleans by one When the Number of Cleans is zero the library disables Autoclean A message appears on the Status Screen notifying you that the cleaning cartridge needs replacement gt Important When you install a new cleaning cartridge you must reset the Number of Cleans and re enable Autoclean see page 86 Disabling Autoclean 1 From the Configuration Menu press Autocin Setup 2 Press Disable Autocin Setting the number of slots This section describes how to configure the number of cartridge slots from the Slot Setup Menu on the library s front panel You can use this menu to set two types of slot configurations Hardware slots The hardware slots setting called Total Installed Slots allows you to configure the library for the actual number of slots the library contains Software slots The software slots setting called Max Addressable Element allows you to configure the library for the number of slots you want the software application to reco
8. a Assumes a 2 1 compression ratio Actual compressed capacity varies depending on the type of data being recorded Exabyte X80 Specifications Overall specifications for the library General specifications Interface SCSI 2 Ultra or Ultra2 Maximum sustained data transfer rate 30 0 MB sec compressed Mammoth 2 6 0 MB sec compressed Mammoth Size and weight Size standalone model 38 6 high x 19 0 wide top x 29 0 long inches 98 1 x 48 3 x 73 7 cm Size rack mount model 35 0 high x 17 5 wide back x 28 97 long inches 35 0 high x 19 0 wide front x 28 97 long inches 88 9 x 44 5 back x 73 6 cm 88 9 x 48 3 front x 73 6 cm Weight standalone 319 3 Ib 144 8 kg Weight rack mount 233 0 Ib 105 7 kg Operating environment Ambient temperature 5 C to 35 C 41 F to 95 F Relative humidity 20 to 80 noncondensing Wet bulb 26 C 79 F max Power Input voltages Accepts 100 to 240 VAC at 50 to 60 Hz automatic AC input voltage selection Power consumption 190 watts average AC true power idle 300 watts maximum AC true power operating BTU output 648 BTU hour idle 1 025 BTU hour operating a Assumes a 2 5 1 compression ratio for Mammoth 2 and a 2 1 compression ratio for Mammoth gt Two Exabyte Mammoth 2 or Mammoth tape drives 40 magazines and one powe
9. Error Description Corrective action number Dropped a cartridge The robot Manually return the cartridge to its dropped a cartridge original slot CAUTION Do not try to put the cartridge back in the robot gripper 10 Make sure the library and tape drives are not being used by any host then reset the library from the operator panel Ifthe error persists contact your service provider 11 Source empty There is no Install a cartridge in the source location or cartridge in the source location redirect the robot to another location Destination full A cartridge Remove the cartridge from the 12 already exists in the destination destination or redirect the robot to location another location Put failure The robot could not Make sure there is nothing blocking 13 successfully place a cartridge the robot because of mechanical problems f the error persists contact your service provider Pick failure The robot could not successfully pick a cartridge 14 i because of mechanical problems 15 No source element No dest Install a magazine or redirect the robot to element No magazine is another location 16 installed in the selected location 268 Exabyte X80 Error Messages Error Description Corrective action number Robot full at move There wasa Manually remove the cartridge from cartridge in the gripper before a the robot gripper and return it to its move operation or when the origina
10. The Library Command Menu provides basic exercises to test specific library components You can use these exercises to test the library hardware after installation Starting hardware exercises Before performing hardware exercises from the operator panel do the following 1 If necessary disable security see page 82 2 Change the control mode to LCD see page 105 3 Refer to the illustrations on page 179 and 180 for the element index numbers You may need these numbers to perform some of the hardware exercises 184 Exabyte X80 Hardware Exercises gt Important When performing hardware exercises do notremove the calibration block from the calibration block slot If you place the calibration blockin adifferent slot library operation may be interrupted or terminated Performing hardware exercises 1 Fromthe Maintenance Menu select Library Command Menu The following screen appears o Main Menu Maintenance Lib Command SelfTest e Position to Element Park Move Cartridge e Scan e Scan Element e Home Robot Robot Control Mode and Security Current Mode LCD Pending Mode LCD Security Option Disabled Self Position Park Move Test Element Cart Goons Scan Bien lll eee Installation and Operation 185 Chapter 10 2 Press the softkey corresponding to the exercise you want to select Each exercise is described in the following table 3 When
11. Ifthe error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware Operation aborted A diagnostic No corrective action required 91 or SCSI command was aborted by the operator Drive offline The tape drive Repeat the command using another tape 92 cannot be used because it has drive been taken offline Installation and Operation 277 Appendix C Error Description Corrective action number Cal drive occupied The tape Eject the cartridge from the tape drive drive could not be calibrated and remove it manually see 94 because a cartridge was loaded page 119 MIRE Grive Reissue the calibration command Drive removed A drive was Contact your service provider 95 removed without using the Tape Drive Service Menu while the library was powered on Drive added A drive was Power the library off and then on 96 AEN EO UE using a Tape If the error persists contact your Drive Service Menu while the l l service provider library was powered on Move interrupted The Open the library door and move the movement of the robot was robot toward the front of the library interrupta If there is a cartridge in the gripper manually remove the cartridge and 100 return it to its original slot Make sure the library and tape drives are not being used by any host then reset the library from the operator panel Drive only c
12. The following example shows a numbered error message and a brief explanation of the error Robot Control Mode and Security Current Mode Error 87 EE door open Security Option Disabled For a complete description of individual error conditions see Appendix C 70 Exabyte X80 Main Menu Library Configuration To access the Main Menu press the softkey available from many locations in the menu structure The following screen appears a B Main Menu Configuration Menu Robot Control Menu Maintenance Menu Information Menu Entry Exit Port Robot Control Mode and Security Current Mode Pending Mode Security Option LCD LCD Enabled by SCSI Config Menu Robot Control Maint Menu Info Menu Other Options Extend EE Port Installation and Operation 71 Chapter 4 72 Selections available from the Main Menu are described in the following table The menu structure for all LCD selections is shown on the following page Main Menu selection Allows you to Configuration Menu Set SCSI IDs LCD security Autoclean number of slots Ethernet access and other configuration options Robot Control Menu Change the robot control mode to SCSI LCD or Console Maintenance Menu Perform demos hardware exercises and manual tape drive cleaning Information View library and
13. The magazine or tape drive is Installed A Accessible Indicates whether the robot or tape drive is empty a cartridge is present or in the case of a tape drive the cartridge is ejected as follows 0 A cartridge is present or loaded in the drive 1 The drive is empty or the cartridge is ejected and ready to be picked Type Indicates the type of element as follows Slot A cartridge slot EEP An entry exit port slot Drive A tape drive Robot The robot Element position information 1 From the Information Menu select Inventory Menu 2 From the Inventory Menu press Position Info The Position Information screen appears 3 To view additional elements press Page Up and Page Down To scroll to the beginning or end of the element position information press FirstPage or LastPage Installation and Operation 217 Chapter 11 218 The following table describes the fields in the Position Information screen Position Information Field name Description Index The element index number for which information is being displayed Reach The distance in thousandths of an inch the robot has to move along the reach axis from its home position to touch the magazine or acartridge in the magazine This field is not used for the robot Horz The distance the robot has to move along the horizontal axis from its home position to
14. Element Other Options Installation and Operation 207 Chapter 11 The following table describes the information in the Entry Exit Port Statistics screen Note The EE Port Statistics field values do not represent cumulative totals they start from zero each time the library is powered on Entry Exit Port Statistics Field name Description Index The element index number in this case the entry exit port cartridge slot number Total Puts The number of times a cartridge was placed in that EE port slot since the library was turned on Total Put Retries The number of times the robot retried placing a cartridge in that EE port slot Total Pick Retries The number of times the robot retried picking from that EE port slot Total Scan Retries The number of times the robot retried scanning that EE port slot 208 Exabyte X80 Library Status Viewing system sensors The System Sensors screens enable you to troubleshoot hardware problems by checking the current status of the library s internal mechanical sensors To view system sensors 1 From the Information Menu select System Sensors The Digital Sensors screen appears Main Menu Info Sensors Digital Sensors Front Door Open KeyLock 0 Cartridge Seated Drum Index 0 Grip Home EE Port Extended EE Port Retracted EE Port Door Open Top P S Fai
15. Exabyte X80 Library Product Specification 1000453 Exabyte X80 and X200 Library SCSI Reference 341731 Exabyte Bar Code Label Specification for 8mm Cartridges 308607 Exabyte Mammoth 2 tape drive Exabyte Mammoth 2 Installation and Operation 330875 Exabyte Mammoth 2 Product Specification 330874 Exabyte Mammoth 2 SCSI Reference 330876 Exabyte Mammoth tape drive Exabyte Mammoth Installation and Operation 306484 Exabyte Mammoth Product Specification 306482 Exabyte Mammoth SCSI Reference 306483 Installation and Operation xiii Standards xiv ANSI Small Computer System Interface 2 SCSI 2 X3 131 1994 ANSI SCSI 3 Fast20 Parallel Interface Fast 20 X3 277 1996 ANSI SCSI Parallel Interface 2 SPI 2 X3T104142D Rev 11 Standard ECMA 249 8mm Wide Magnetic Tape Cartridge for Information Interchange Helical Scan Recording DA 2 Format June 1998 Standard ECMA xxx 8mm Wide Magnetic Tape Cartridge for Information Interchange Helical Scan Recording DA 3 Format December 1999 TapeAlert Specification Version 1 0 December 1996 IEEE 802 3 Carrier Sense Multiple Access with Collision Detection CSMA CD Access Method and Physical Layer Specifications 1985 EIA Rack Standards RS 310 B Exabyte X80 1 Product Overview Congratulations on selecting the Exabyte X80 Library Your new library provides unattended data storage archiving backup and retrieval for midrange and h
16. Position each cartridge so that the bar code label is on top and the write protect switch is closest to you as shown in the following figure 3 Insert the cartridge into the magazine slot Write protect switch guide Note Very little force is needed to install a data cartridge If it does not snap into place easily check the orientation of the cartridge 50 Exabyte X80 Installation and Setup the library ines in Install magaz 1 Ifnecessary manually rotate the drum to access the mounting plate where you want to install the magazine 2 On the magazine mounting plate locate the roller at the top of the plate 51 guide on the magazine is aligned with the roller on the Position the magazine so that the single mounting mounting plate as shown in the figure magazine into place by pressing against the top 3 Insert the bottom end of the magazine first then snap the 2 O S Z i 5 g x D oo D D Soc Q So oh O TO og B 75 OO o Lo wE x v oO w 5 amp Chapter 2 4 Repeat the previous steps until you have installed all of the magazines 5 Close and lock the library door Step 7 Connect the library to the SCSI bus This section provides general guidelines for connecting the library to the SCSI bus The library consists of up to nine wide LVD or HVD SCSI devices the library itself and up to eight tape drives Fo
17. Scan The bar code scanner scans all the elements in the library After the system scans all the elements it stores the data in the cartridge inventory and displays any scan errors on the Label Information screen see page 214 Scan Element The bar code scanner scans a single bar code label When you select Scan Element the Set Command Parameters screen appears Press SetElement to specify the element index you want to scan Then press Start After the system scans the label it stores the data in the cartridge inventory and displays any scan errors on the Label Information screen see page 214 Home Robot The following library components return to home position The gripper The robot on the reach axis the horizontal axis and the vertical axis The drum This exercise also recalibrates the home zero position for all the axes Installation and Operation 187 Chapter 10 Using the Library Diagnostics Menu This section describes how to perform diagnostic exercises using the Library Diagnostics Menu from the operator panel These diagnostic exercises test basic functions of the components in your library and can be used to troubleshoot library hardware problems Starting library test exercises Before performing library test exercises from the operator panel do the following 1 If necessary disable security see page 82 2 Change the control mode to LCD se
18. Top LED amber When this LED is flashing an error has occurred When this LED is on but not flashing the tape drive needs to be cleaned see page 115 Middle LED green When this LED is on tape is loaded and the tape drive is ready to begin operations Bottom LED green When this LED is flashing tape motion is occurring 114 Exabyte X80 Tape Drive Operation The following table describes the LED combinations that indicate tape drive status during normal library operation Tape drive status Erroror Ready Ready Normal High eee failed notape tape tape speed ee ewes POST loaded loaded motion motion prog Top LED op J n a n a n a n a J J Middle LED O O e o n a e Bottom x LED O O O fast n a POST power on self test Legend O off o0n flash n a not applicable may be any state Cleaning a tape drive You can use one of the following methods to clean the tape drives Enable Autoclean see page 85 If available as an option allow the software application to monitor and clean the drives gt Important Enabling Autoclean from the library allows the drives to be cleaned only when necessary If you enable Autoclean make sure the cleaning option in your software is set to OFF Clean the tape drives manually see page 116 Installation and Operation 115 Chapter 7 Selecting cleaning cartridges Use an E
19. as shown in the figure Mounting plate Release Reflective plate Tab ae 2 Insert the bottom end of the reflective plate first so that the tab is positioned in the mounting plate slot then snap the plate into place by pressing against the top Installation and Operation 155 Chapter 9 Step 4 Renumber the mounting plate labels When you install a new row of mounting plates the library s storage capacity is increased by 40 slots This increase changes the numbering scheme for the following elements in the library Mounting plates Magazines Cartridge slots As explained in the following sections you can renumber the reflective plate labels and the magazine and cartridge slot labels to correspond to the new numbering scheme CAUTION When renumbering the labels do not move the lower tier of mounting plates installed on the drum Doing so may cause the drum to lose its home position If the drum loses its home position the library cannot operate gt Important You must attach the correct labels for the library s numbering scheme or the element index numbers will not correspond to the label numbers The following figures show the numbering scheme for the reflective plate labels in a 40 and 80 cartridge library The numbering scheme goes from top to bottom left to right 156 Exabyte X80 Library Upgrades 40 Cartridge 80 Cartr
20. contact your service provider No label The bar code scanner This error appears on the Label could not read the bar code label Information screen n Wae DO labelu Ifthe cartridge does not have a label 60 gS place a label on the cartridge see page 49 Ifthe error persists contact your service provider Label read error The bar code This error appears on the Label scanner could not read the bar Information screen code label because the label was w If the cartridge has a label reposition unreadable or replace it see page 49 61 Ifthe label does not contain a checksum character make sure the Verify Checksums option is OFF see page 100 Ifthe error persists contact your service provider Not present The bar code This error appears on the Label scanner could not read the bar Information screen 62 code label because there was no l If necessary install a cartridge cartridge present 272 Exabyte X80 Error Messages Error number Description Corrective action No scan no inv info Inventory could not be verified on a single slot scan because the occupied status was unknown 63 This error appears on the Label Information screen Make sure the library and tape drives are not being used by any host then reset the library using the operator panel Ifthe error persists contact your service provider Bad label checksum The bar code scanner could not
21. in the off position and that the power cord is disconnected from the library and the outlet 3 Disconnect the SCSI cables from the back of the tape drive you are replacing 140 Exabyte X80 Routine Service Step 3 Remove the old tape drive 1 From the back panel use a 2 Phillips screwdriver to release the two captive screws that secure the tape drive carrier to the library as shown in the following figure Captive screws S 2 Remove the drive carrier by pulling it straight out of the library The drive carrier weighs 7 5 pounds 3 4 kg make sure you support the bottom of the carrier as you remove it WARNING Do not power on the library with a drive slot open You must install a tape drive in the open drive slot before powering on the library Installation and Operation 141 Chapter 8 Step 4 Install the new tape drive 1 Make sure the drive model Mammoth 2 or Mammoth matches the rest of the drives in your library CAUTION Do not mix M2 and Mammoth drives in the library Mixing drive models could cause data loss or drive failure 2 Make sure the symbol on the new drive HVD or LVD matches the symbols on the already installed drives The SCSI symbols that distinguish between LVD and HVD are shown in the following figure SCSI DIFF SCSI LVD nll lt High voltage differential HVD Low voltage differential LVD 3 In
22. lever Captive screw 136 Exabyte X80 Routine Service 4 Pull the power supply completely out of the library Power supply Step 2 Install the new power supply To install the new power supply 1 Orient the new power supply so that the release lever is on the right and slide it into the opening in the back of the library The power supply should slide in easily If there is any resistance adjust the position of the power supply and try again Do not force it in 2 Once the power supply is correctly seated push the release lever down until it is parallel with the back of the library 3 Using a 2 Phillips screwdriver tighten the two captive screws to 8 0 inch pounds 9 2 kg cm of torque Installation and Operation 137 Chapter 8 Replacing a tape drive When you order a new tape drive you must order it through Exabyte or an approved Exabyte supplier The replacement drive must be specially equipped for library operation and must include an Exabyte drive carrier Replacing a tape drive involves the following steps V Step Description If the drive you are replacing contains a cartridge remove the cartridge Power off the library and disconnect the tape drive Remove the tape drive Install the new tape drive Connect the tape drive to the SCSI bus OIJ AJOJN Power
23. of the magazines If necessary move the robot to the bottom of the vertical axis by pushing firmly against its base 3 Remove each magazine by pulling it out first from the top then the bottom You can access back magazines by rotating the drum manually 150 Exabyte X80 Library Upgrades Step 2 Install new mounting plates on the drum To access the new mounting plates for installation on the drum spindle you must first remove the reflective plates and the sensor tabs by following these steps 1 Locate the eight mounting plates in the upgrade kit 2 Remove the reflective plates shown below from each mounting plate as follows Using your finger or a small flat blade screwdriver press the release tab at the top of the reflective plate Pull the reflective plate out and up to disengage the tab from the slot at the bottom of the plate Mounting plate Release Reflective plate Tab SS Installation and Operation 151 Chapter 9 3 Remove the sensor flag from each mounting plate by snapping it off at the bottom of the mounting plate using the break perforation for guidance as shown in the following figure Sensor flag gt Important You must break off the sensor flag or the mounting plate will not fit above the bottom tier of magazines when you try to attach it to the drum spindle 152 Exabyte X80 Library Upgrades Onc
24. press the following softkeys ie et Dest B 3 until you reach the tape drive you want to clean n 2 lt TO Star When you select a drive the following activities occur The robot picks the cleaning cartridge from the fixed slot and inserts it in the tape drive The tape drive automatically performs the cleaning process and unloads the cartridge when the process is complete This may take several minutes longer if the cleaning cartridge has been used often The robot automatically picks the cartridge from the tape drive and replaces it in the fixed cartridge slot Installation and Operation 117 Chapter 7 118 6 Confirm that the cleaning was done by looking at the LEDs 7 on the front of the tape drive The top LED should be off If the LED is still on the cleaning cartridge may need to be replaced Obtain a new cleaning cartridge and clean the tape drive again Note Ifthe top LEDisstill on after the second cleaning there may be a problem with the tape drive Contact your service provider When the cleaning is complete return the library to SCSI mode and re enable security if appropriate Exabyte X80 Tape Drive Operation Ejecting a cartridge from a tape drive You may need to manually eject a cartridge from the tape drive before replacing a drive calibrating the library or if a hardware error occurs To manually eject a cartridge 1 If security has been enabled disable it
25. see page 82 2 Unlock and open the library door 3 Press the unload button on the right side of the tape drive s faceplate 4 Wait for the cartridge to eject then remove the cartridge Resetting a tape drive Resetting the tape drive clears any error resets the drive and ejects any cartridges from the drive unless a hardware error occurred Note If you reset the tape drive while a cartridge is loaded it rewinds the tape to the beginning after the reset is complete The reset may take as long as 2 5 minutes depending on what size cartridge you are using To reset the tape drive 1 Press and hold the unload button for at least 10 seconds 2 Release the unload button Installation and Operation 119 Chapter 7 Viewing tape drive information The Tape Drive Information screen allows you to view information about the tape drive including the type of tape drive installed and its operating status Tape drive information is updated whenever there is a change in drive status To view tape drive information 1 From the Information Menu in the Main Menu select Tape Drive Information The following screen appears Main Menu Info Drive Information Drive Information Type Mammoth 2 Format Aspen Status Loaded Boot BKI1 VOA Flash 8ck3VOla EEImage 8E002101 SC Smb SerialNumber 006002043 Drive Label No Label LCD M2 READY TAPE Next Drive
26. AME cartridges with SmartClean for M2 drives or standard AME cartridges for Mammoth drives For detailed information about selecting the appropriate data cartridges for your library see Chapter 3 beginning on page 61 gt Important Becauseofmediamanagement and application software issues Exabyte recommends that you do not mix AME and MP data cartridges in the same library 46 Exabyte X80 Installation and Setup Follow these instructions to prepare and install data cartridges You can use the table below as a checklist Vv Step Description 1 Determine whether your labels contain checksums Attach the bar code labels Set the write protect switches Install data cartridges in the magazines 2 3 4 5 Install magazines in the library Important To ensure that your library will correctly read bar code labels use bar code labels that contain checksum characters Also make sure the Verify Checksums option is set to ON See page 100 for information about this option Installation and Operation 47 Chapter 2 48 Determine whether your labels contain checksums Determine whether your bar code labels contain checksum characters by contacting your label vendor or by following these steps gt Important if you create your own bar code labels be sure to follow the specification precisely For best results use areliable vendor to create bar co
27. CHECKSUR Calculated Bstdda Head BxPdda Pend img Lad OLE Etate sCOMEOLE 2 Press Enter then AIt S The library erases the current flash code and then displays the following prompt Begin XMODEM download of flash code 226 Exabyte X80 Library Firmware 3 Use your terminal emulation program to specify the source location path and filename of the new flash code Note If necessary CHS Terminal users can use wild card characters and then press Enter to search the host s hard drive directories for the desired file name 4 Select or type in the file name you want and then press Enter CAUTION If you are transferring Ethernet flash code wait until the library automatically resets indicating that the transfer of code is complete before attempting to perform any library operations The system initiates the firmware upgrade and displays its progress on the screen When the upgrade is successfully completed the library automatically resets Step 6 Transfer the new boot code The library and Ethernet boot code versions must correspond to the new library and Ethernet flash code versions To make sure you have the appropriate code levels for your library check the Exabyte web site at www exabyte com If necessary you can transfer updated boot code to the library or Ethernet card CAUTION To transfer library or Ethernet boot code contact Exabyte Technical Support
28. EEP Elem Up Other Page Options Down 2 To view statistics for additional cartridge slots press and Page Up Installation and Operation 205 Chapter 11 The following table describes the information in the Element Statistics screen Note The Element Statistics field values do not represent cumulative totals they start from zero each time the library is powered on or reset Element Statistics Field name Description Index The element index number Total Puts The number of times acartridge was placed in that element since the library was turned on Total Put The number of times the robot retried Retries placing a cartridge in that element Total Pick The number of times the robot retried Retries picking from that element Total Scan The number of times the robot retried Retries scanning that element 206 Exabyte X80 Library Status Tape drive statistics To view statistics for the tape drives see page 123 Entry Exit port statistics To view statistics for the entry xit port slots 1 From the Information Menu select Statistics then Element Statistics 2 From the Element Statistics screen press FirstEEP Elem The entry xit port slot statistics appear Main Menu Info Statistics Entry Exit Port Statistics a S Total Total Total Pick Scan Puts Retries Retries Retries First
29. For information about unloading a cartridge from the tape drives see page 119 gt Important For library calibration to complete successfully allo f the magazines must be installed in the library Also the fixed slot and all tape drives must be empty Installation and Operation 163 Chapter 9 Setting the Total Installed Slots option 1 From the Slot Setup Menu in the Configuration Menu press the softkey The following screen appears X80 Main Menu Configuration Slots Select the total number of storage slots installed TotalInstalled Slots 040 Press Save to reset and calibrate the library for the new number of storage slots or press Cancel to quit Drives must be unloaded for calibration to complete 80 40 Slots Slots Save Other Options Cancel 2 Press 80 Slots 3 Press to reset and calibrate the library for the new number of slots 164 Exabyte X80 Library Upgrades After you press Save the library undergoes a power on self test and calibrates the positions of the cartridge slots and tape drives When calibration is complete the Status screen displays a library ready status 4 If you removed a cartridge from the fixed slot before calibrating the library you can replace the cartridge in one of two ways Insert the cartridge into the entry amp xit port and use a Move Cartridge command to place it in the fixed cartridge slo
30. Library Shipment 6 Pullon the outside edge of the LCD cover and rotate it toward you so that the metal tabs release from the inside edge of the cover closest to the library door LCD cover 7 Remove the LCD cover 8 Close and lock the library door Installation and Operation 293 Appendix E 2 Exabyte X80 tabs on the inside edge of the cover line up with the slots next to the library door as shown in the figure the library to the rack Remove the library from the rack front covers 4 Position the LCD cover in front of the library so that the metal 1 Using a T 20 TORX bit remove the twelve screws that secure 2 Pull the library forward slightly so that you can re attach the 3 Unlock and open the library door 294 Library Shipment 5 Insert the metal tabs into the slots and push the cover into place so that it fits snugly against the front of the library CAUTION Do not force the cover to rotate or you may bend the tabs If the cover does not rotate smoothly toward the library pull against the of the LCD opening the side closest to the tabs reseat the tabs then finish rotating the cover into place against the library 6 Replace the three screws on the LCD cover 7 Close and lock the library door Remove the key Do not ship the key if you are returning the library to the factory Installation and
31. Other Previous Page Options Drive Down 2 Press to display additional tape drive information 120 Exabyte X80 Tape Drive Operation 3 Press NextDrive or Previous Drive to display information about the next or previous tape drive The following table describes the information on the Tape Drive Information screen Tape Drive Information screen Type The type of tape drive installed Format Tape Format The formats are Mammoth 8200 8200c 8500 8500c 6 MHz Only 6MHz 13 MHz Aspen R1 02 01 R2 Random Blank Ones Status Tape Motion Status One of the following Present Loading Loaded Unloading Empty Boot The code level of the tape drive s boot ROM Flash The code level of the tape drive s flash EEPROM EE Image The code level of the tape drive s EE Image SCSI ID The SCSI ID of the tape drive Installation and Operation 121 Chapter 7 122 Tape Drive Information screen continued Serial Number The serial number of the tape drive Drive Label Drive label LCD The current status of the tape drive as follows READY NOTAPE The tape drive is ready to operate but does not contain a cartridge LOADING The tape drive is loading a cartridge READY TAPE The tape drive has successfully loaded a cartridge and is ready to operate EJECT The tape drive is ejecting a cartridge after completing its cur
32. ae Typical LED Color Name Description Satis 1 Yellow Full Duplex Auto negotiate mode is disabled and Ethernet Off is operating in Full Duplex mode 2 Green Speed A device is detected on the network for On example the Ethernet card that allows 100BaseT transmission speed 3 Green Link Status A link to the network has been established On 4 Yellow Activity Data transmission reception is taking place Blinking NetStorM Library Monitor software After installing the NetStorM Library Monitor software see the readme file contained in the NetStorM Library Monitor CD you can use the library s Ethernet port and a 10 00BaseT connection to access the NetStorM Library Monitor via a web browser The NetStorM Library Monitor allows up to 10 remote client users to simultaneously access library information without interrupting library operation Installing NetStorM Monitor software To install NetStorM Library Monitor software you must first set up the Ethernet connection from the library s front panel see page 93 and connect the Ethernet cable see page 98 You can then install the NetStorM Library Monitor software from the CD that is shipped with your library The CD also contains a readme file with software installation instructions Installation and Operation 13 Chapter 1 For information about software upgrades check Exabyte s web site www exabyte com Accessing the community strings Th
33. and library the following key options appear on the LCD screen Next 1 Derice Save Other Previous Options l evice Cancel These softkeys perform identical functions in all menus and are described in the following table Softkey Function G1 Increases the unit value by one o Decreases the unit value by one Next Device or Scrolls to the next selection on the screen Next Digit Previous Device or Scrolls to the previous selection on the screen Previous Digit Save Saves the current selection Cancel Cancels the current selection Setting basic configuration options You can access basic configuration settings from the Configuration Menu Basic configuration procedures include Setting the SCSI IDs Setting library security Installation and Operation 75 Chapter 4 Displaying the Configuration Menu To display the Configuration Menu 1 From the Status Screen press Main Menu 2 Press Config Menu The Configuration Menu appears Main Menu Configuration SCSI Setup Menu System Setup Menu Slot Setup Menu Autoclean Setup Menu Autoclean Information Autoclean Enabled Number of Cleans 15 Ethernet Setup Menu Robot Control Mode and Security Current Mode LCD Pending Mode LGD Security Option Disabled SCSI System Slot Autocln Setup etup Setup Setup Other Ethernet Options Setup
34. as part of the demo Requested Moves This option allows you to specify the number of times you want to perform the demo The default value is 100 but you can request from zero to 1 000 000 moves 182 Exabyte X80 Hardware Exercises Starting a demo Before running a demo 1 2 If necessary disable security see page 82 Change the control mode to LCD see page 105 Make sure there is at least one data cartridge present and one empty slot available before you begin the test From the Maintenance Menu select Demo Menu The following screen appears Co Main Menu Maintenance Demo Set Demo Parameters e Scan Labels NO Cycle EE Port NO e Requested Moves 100 Press Start to begin demo Toggle Toggle Set Labels EE Port Moves Start Other Options Installation and Operation 183 Chapter 10 To run the demo 1 Use the softkey options to select the demo parameters see page 183 for a description of these options 2 Press Start The system begins the demo cycles and displays a message telling you when it has completed the total moves requested 3 Press OK to return to the Demo Menu Note To stop the demo press Stop The library displays the total number of cycles that were completed and an Error 91 message indicating that you have stopped the demo Press to return to the Demo Menu Using the Library Command Menu
35. automatically adjust it to 9600 Step 3 Transfer the new firmware To transfer the tape drive firmware follow these steps 1 From Mammoth Monitor s main screen click LoadCode 2 Adialog box appears prompting you for the filename Specify the source location path and filename of the new firmware file Installation and Operation 237 Chapter 12 3 Click or type in the filename you want and then click E After you have confirmed this selection the system initiates the firmware upgrade and displays its progress on the screen as follows Load Code Code File Name Browse E windows desktop 8eml v3 1 261576 of 944128 bytes written 27 complete TTTIITITIIL Est Time Remaining 00 02 25 4738 Bytes sec Start Close After the firmware transfer is complete the message Load Code Complete appears You can now upgrade firmware for additional drives in the library if necessary Step 4 Upgrade firmware for additional drives 1 After the firmware is transferred to the first drive press the softkey on the library s front panel then press OK 2 Press the softkey 3 Press SetDest then use the softkeys to select the next tape drive you want to place in pass thru mode 4 When you have selected the correct tape drive press Save 238 Exabyte X80 5 Library Firmware Press Start The tape drive is now in pass thru mode and is ready to communicate with the library s
36. belt 5 Leaving the loop of string attached snap the two sides of the clip together Place the clip on top of the packing foam 6 Grasping the packing foam pull it straight up until it releases from the robot You can now remove the packing foam the string and the cable clip as one piece from the library 7 Save the packing foam and the cable clip with the other library packing materials Step 4 Install a cleaning cartridge The library contains one fixed cartridge slot for a cleaning cartridge or an additional data cartridge The location of the fixed cartridge slot is shown in the figure on the following page Use an Exabyte Mammoth 8mm Cleaning Cartridge or a cleaning cartridge approved by Exabyte for use with Mammoth To order cleaning cartridges see Contacting Exabyte on the inside of the back cover CAUTION Use Exabyte or Exabyte approved cleaning cartridges only Using cloth swabs cotton swabs cleaning agents or cleaning cartridges not approved for your tape drive by Exabyte may void the tape drive warranty Installation and Operation 41 Chapter 2 To install a cleaning cartridge 1 Position the cleaning cartridge so that the window showing the tape reels is toward the top as shown in the following figure 2 Insert the cartridge into the fixed cartridge slot until it snaps into place Cleaning ca
37. for 181 indexes for 177 viewing reservation status for 199 viewing statistics for 205 viewing status of 213 216 empty drive slot SCSI ID for 77 Exabyte X80 emulation mode 100 entry amp xit port description 5 extending and retracting 107 operating 107 statistics 207 208 testing 191 environmental specifications 253 error messages complete list of 265 281 displayed on LCD 70 ESD protection 20 135 138 167 173 Ethernet cable specifications 257 communication via FTP 228 241 LEDs 12 port connection 98 Exabyte contacting 0 Exatape See cartridges F fan auxiliary 9 error messages 267 power distribution 9 tape drive 11 fast SCSI 261 firmware upgrades Ethernet 220 228 library 220 228 via FIP 228 via the console interface 220 fixed cartridge slot installing cartridgein 42 location 8 Installation and Operation Index foam packing in library 289 300 removing from library 40 FTP using to create diagnostic listings 241 using to upgrade firmware 228 viewing ID and password 97 fuse replacing 129 130 type used 129 hardware slots 89 history buffer 211 host computer connecting to SCSI bus 53 multiple hosts reserving elements 198 poweringon 58 SCSI ID for 199 humidity limits for library 253 Information Menu 193 installation of the library checking the setup 83 ESD protection 20 preparing for 17 20 problems with 59 procedure for 21 58 rack installation 22 40 troubleshooting pro
38. have a tape drive replaced without interrupting library operation gt Important Ifyou need to replace a tape drive and are not trained to use the offline feature see page 138 126 Exabyte X80 8 Routine Service This chapter describes how to Clean the library window Use touch up paint on the housing Replace the fuse Replace the air filter Replace a power supply Replace a tape drive CAUTION Unless you have a self maintenance contract with Exabyte do not attempt to replace any components in the library other than the fuse air filter power supply or tape drives If you do so you will void your warranty Installation and Operation 127 Chapter 8 Cleaning requirements The only library components that should be cleaned are the tape drives and the library window You can clean the tape drives by enabling the Autoclean option see page 85 or by manually instructing the robot to move a cleaning cartridge into the drive see page 116 CAUTION The library s internal components are lubricated at the factory and should not be cleaned or relubricated To protect the internal components from dust keep the library door closed and locked Cleaning the library window To clean the library s window use the cleaning packet provided with the library To order additional cleaning packets see Contacting Exabyte on the inside of the back cover CAUTION To
39. library and tape drives each use one SCSI ID totalling up to 9 SCSI IDs Separate IDs allow the library and tape drives to operate as independent devices receiving different sets of SCSI commands from the host Installation and Operation 263 Appendix B Notes 264 Exabyte X80 C Error Messages This appendix describes the error messages that appear on the library s LCD liquid crystal display LCD error messages do not reflect tape drive errors For information about tape drive errors see the table on page 115 CAUTION Library components can be replaced only by Exabyte approved service providers If you cannot find an obstruction or other obvious cause for the problem contact your service provider Unless you have a self maintenance contract do not attempt to replace any components If you do you will void your warranty Installation and Operation 265 Appendix C Two types of error messages can appear on the LCD numbered and unnumbered Numbered errors must be corrected before library operation can continue Unnumbered errors notify you of a hardware error but do not interrupt library operation For information about SCSI error conditions sense data refer to page 200 and to the Exabyte X80 and X200 Libraries SCSI Reference CAUTION Some corrective actions advise you to reset the library Before resetting make sure there is no SCSI activity on any connected SCSI bus so you do not disrupt com
40. read the label because of aproblem with the checksum character 64 This error appears on the Label Information screen Ifthe label does not contain a checksum character make sure the Verify Checksums option is OFF See page 100 Check the label for damage and replace the label if necessary see page 49 Make sure the library and tape drives are not being used by any host then reset the library from the operator panel Ifthe error persists contact your service provider EE port extended The robot could not scan labels on cartridges in the entry exit port 65 because it was extended This error appears on the Label Information screen Retract the entry exit port see page 107 and repeat the scan command Ifthe error persists contact your service provider Installation and Operation 273 Appendix C Error Description Corrective action number Did not read BC data The bar This error appears on the Label code scanner could not read the Information screen bar onde Roen the deg Make sure the library and tape drives cartridge slot because of a are not being used by any host then firmware or hardware problem 67 reset the library from the operator panel Ifthe error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware Robot FRU data bad The library Make sure the libr
41. scanner The Exabyte X80 library uses a laser beam to read the bar code labels Laser power of up to 1 milliwatt at 660 nanometers could be accessible inside the library This laser energy complies with CDRH Class II and IEC Class 3B Laser safety interlocks The library has two safety interlock features to prevent laser beam exposure the keylock and the tape drive interlock Keylock When you turn the key to unlock the door the solenoid latch will not release the door until the robot finishes responding to the current command moves to the park position and the laser on the bar code scanner powers off Installation and Operation 283 Appendix D Tape drive interlock When a tape drive is removed the software controlling the robot and laser bar code scanner receives a status signal from a sensor at the drive interface This signal tells the software that a drive is no longer present The software then prevents the robot from moving to the area in front of the empty drive slot FDA CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure Laser safety labels The library contains laser safety notice labels that are located on the service access cover and the back of the library The figure on the following page shows the locations of these labels Note If your library contains less than 10 tape drives laser safety labe
42. serial port To transfer the firmware to the drive repeat Step 3 Transfer the new firmware beginning on page 237 For all remaining drives repeat Step 4 Upgrade firmware for additional drives beginning on page 238 Creating a library diagnostic or bar code listing via the console interface If you report a problem to Exabyte Technical Support you may be asked to create a library diagnostic listing or a bar code listing via the console interface A diagnostic or bar code listing is created when you use a terminal emulation program such as CHS Terminal to send an ASCII copy of the diagnostic buffer from the library to the host computer This buffer information can be used by support personnel to troubleshoot incidents with the library Before you begin Before accessing the console interface you must set up the following hardware and software environment Host computer that uses an RS232 serial port Astraight through 9 pin serial cable not a null modem cable Software that supports ANSI 3 64 terminal protocol and XMODEM data transfer protocol such as CHS Terminal see page 221 for additional software settings Installation and Operation 239 Chapter 12 240 Create the diagnostic listing To create a library diagnostic or bar code listing 1 If necessary connect the serial cable to the library and the host computer see page 222 Make sure the library s baud rate matches the host baud rat
43. the glass cylinder To replace a fuse see page 129 VY Firmware level Make sure your library contains correct versions of library flash and boot code To view the current library code versions see page 194 To determine whether these code versions are the most current check the Exabyte web site at www exabyte com 248 Exabyte X80 Troubleshooting Tape drive operation problems If you have been successfully operating the application software and library in the past but are now experiencing problems reading and writing data check the following VY Write protect switch If you are writing data make sure the cartridge is write enabled move the write protect switch toward the edge of the cartridge VY Cartridge brand Make sure you are using a supported data cartridge for the Exabyte Mammoth tape drive See page 62 for more information VY Cartridge age If the cartridge has been in use for a long time or if it has been used frequently try using a new cartridge Y Cleaning If your library contains Mammoth drives or if you have M2 drives but are using standard AME media clean the tape drive as described on page 115 Make sure you are using a cleaning cartridge recommended by Exabyte see page 41 Advanced troubleshooting If the library or a tape drive experiences a problem that you report to Exabyte Technical Support you may be asked to create a diagnostic listing To create a diagnostic listing you can use the libra
44. the robot to the bottom of the vertical axis by pushing firmly against its base Remove all of the magazines from the library by pulling each magazine out first from the top then the bottom You can access back magazines by rotating the drum manually Exabyte X80 Installation and Setup Attach the cartridge slot and magazine labels 1 Rotate the drum until mounting plate 0 is facing you 2 On the upper left indentation of mounting plate 0 attach the Slots 1 5 label as shown in the following figure 3 Onthe upper right indentation of mounting plate 0 attach the Magazine 0 label SLOTS MAGAZINE ER 0 4 Rotate the drum until mounting plate 1 is facing you Installation and Operation 45 Chapter 2 5 Repeat steps 2 and 3 with the appropriate labels for mounting plate 1 6 Similarly repeat these steps until you have attached cartridge slot and magazine labels to all of the mounting plates 7 If your library contains 8 magazines 40 slots discard the remaining labels If you want to install additional slots in the future you can order an upgrade kit from Exabyte that contains a full set of labels 8 Leave the magazines out of the library for easier cartridge installation as described in the next step Step 6 Prepare and install cartridges Depending on whether your library contains M2 drives or Mammoth drives you can select advanced metal evaporated
45. the spare fuse and place it in the fuse slot 5 Insert the fuse drawer into the back panel Push in until you hear it snap into place 6 Connect the power cord and power on the library 7 Order another 6 3 amp spare fuse for the fuse drawer Replacing the air filter The library includes an air filter located behind the air filter cover The air filter should be replaced once a year or more frequently if the library is operating in a dirty environment To order replacement filters see Contacting Exabyte on the inside of the back cover gt Important Air filters protect the library from large contaminants but are not intended to keep the tape drives clean You must still clean the tape drives as described on page 115 Installation and Operation 131 Chapter 8 To replace the air filter 1 Use a 2 Phillips screwdriver to remove the three screws that secure the air filter cover to the outside of the library 2 Pull on the outside edge of the air filter cover and rotate it slightly so that the four metal tabs release from the inside edge of the panel closest to the library door Air filter lt cover p PISES PE ENEE EE EEEE EEEE LCD cover 3 Remove the air filter cover 132 Exabyte X80 Routine Service from inside the plastic tabs as shown in the following figure that secure the air filter to the chassis 5 Using a flat blade screwdriver remove the
46. 1 Data cartridge and drive compatibility 0005 62 Data cartridges for the M2 tape drive 0 cece eee eee ee 63 Data cartridges for Mammoth tape drives 00005 65 4 Library Configuration 0 00 cee eee eee eee 67 Using the operator panel irc Ais oeadiacace teen cet dete oh eers ees 67 Setting basic configuration options 0 00 eee eee 75 Checking the seh pine Gihts hee ee 1 MCh Hie a een thas Meee E 83 Where to go tromiNeres 4 2h eat ecee en Aegy ee tie oe eke ye 84 5 Optional Configuration 00 cee ee eee eee 85 Enabling Autoclean ceteri ace ay aca iniiae e te techs oui Mes 85 Setting the number of slots v0 G iseas eal ack nioiane cpebeee eyes 89 Setting Ethernet options wares ilwd a ee recus oxnes 1O Vater eee ke 93 Setting other configuration options 6 c eee eee 100 6 Library Operation 2000 eee eee eee 103 Determining the robot control mode 0 000 eee eee 104 Replacing cartridges and magazines 00 ee eee 107 Res ttine the TDEALY sio poh ae eo une hy an wien ee Nace 112 Installation and Operation vii 7 Tape Drive Operation 0 00 c eee eee eee eee 113 10 11 viii Monitoring the tape drive LEDs ost usasieia ves sais Gethets Gaisd 114 Cleaning a tape diVer eerie 9e eka wes ed cen eames ex enmee 115 Ejecting a cartridge from a tape drive x dx sesd inc veeeee sta s 119
47. 1 303 417 7792 1 303 417 7160 fax e mail support exabyte com World Wide Web www exabyte com www mammothtape com www m2wins com To order supplies and accessories 1 800 774 7172 or 1 800 392 8273 To return equipment for service Exabyte Service 1 800 445 7736 Scotland 44 1 324 564564 e mail service exabyte com Note If it is more convenient to your location contact Exabyte Technical Support in Europe at the following numbers Phone 31 30 254 8890 Fax 31 30 258 1582
48. 1010 10 and 1040 11 Class I for laser products and IEC 825 1 Safety of Laser Products Part 1 Equipment Classification Requirements and User s Guide Installation and Operation iii Bureau of Standards Metrology and Inspection BSMI Taiwan This equipment has been tested and complies with CNS C6357 Bee A REPMHRMAS ALOR PR FY AG ik he AF eS EHR FEAET RER HK EM FH oy H HR English Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Australia New Zealand This equipment has been tested and complies with AS NZS 3548 European Union This equipment complies with the following standards e EN 55022 CISPR22 Class A e EN 50082 2 or EN 55024 1998 e EN 61000 3 2 e EN 61000 3 3 Exabyte X80 Product Warranty Caution The Exabyte X80 Library is warranted to be free from defects in materials parts and workmanship and will conform to the current product specification upon delivery For the specific details of your warranty refer to your sales contract or contact the company from which the library was purchased The warranty for the library shall not apply to failures of any unit when e The library is repaired by anyone other than the Manufacturer s personnel or approved agent e The library is physically abused or is used in a manner that is inconsistent with the operating instructions or produc
49. 16 Exabyte X80 2 Installation and Setup This chapter describes how to install and set up the library hardware Preparing for installation This section provides step by step instructions for preparing the library You can use the table below as a checklist Y Step Description 1 Unpack the library Check the accessories and equipment Prepare the host computer 2 3 Obtain additional equipment 4 5 Prepare the library for installation Step 1 Unpack the library Complete the unpacking steps printed on the box Save all the original packing materials in case you need to ship or move the library later Installation and Operation 17 Chapter 2 18 Step 2 Check the accessories Make certain you received the accessories included with the library You can use the table below as a checklist Required accessories and equipment Power cord U S and Canada only Included with the library For power cord specifications for other voltages and international use see page 254 Two keys for the front door Included with the library Exabyte 8mm Data Cartridge Magazines Installed in the library one data cartridge magazine for the entry exit port and 8 or 16 magazines for the data cartridge slots depending on how many you ordered One magazine cover is included with the library Magazine labels and cartridge slot labels Included with the lib
50. 8 software application checking with library setup 83 detecting an open door 107 problems with compatibility 247 selecting a control mode for 104 solenoid testing 191 source index 177 specifications 251 256 statistics for library 202 208 Status Screen description of 69 returning to 74 system sensors analog sensors 209 digital sensors 210 System Sensors screen 209 210 system statistics 203 204 310 T tape See cartridges tape drive cleaning 115 118 displaying status 115 ejecting a cartridge from 119 error conditions 115 installing additional 166 172 LED codes for 114 removing 140 141 replacing 126 138 145 taking offline 126 tape drive menus cleaning a tape drive 115 displaying tape drive information 120 Tape Drive Status screen 121 targets 259 temperature 253 terminator requirements 262 specifications 256 time setting on LCD 101 Total Installed Slots option 89 touch up paint 129 troubleshooting 245 248 turning on the library 58 U unpacking the library 17 upgrading firmware See firmware upgrades Exabyte X80 Index vV Verify Checksums option 100 video grade media 61 voltage setting for power cord 58 W weight of library 253 wide SCSI 261 window cleaning 128 Write Line options 197 write protect switch setting 49 Installation and Operation 311 Index Notes 312 Exabyte X80 Contacting Exabyte To obtain technical support Exabyte Technical Support 1 800 445 7736
51. CAUSING EQUIPMENT REGULATIONS GET APPAREIL NUMERIQUE DE LA CLASSE A RESPECTE TOUTES LES EXIGENCES DU REGLEMET SUR LE MATERIEL BROUILLEUR DU CANADA LL TW S PRODUCT SERVICE Em LISTED Note If your library and tape drives are an HVD SCSI configuration rather than LVD SCSI the following HVD symbol will replace the LVD symbol located on the large label above 286 SCSI DIFF High voltage differential HVD Exabyte X80 i Library Shipment This chapter describes procedures for Returning the library for service Packing the library Returning the library for service If you need to return the library to the factory for service contact your service provider If your service provider instructs you to return the library directly to Exabyte contact your service provider or Exabyte Technical Support to obtain a Return Materials Authorization RMA number and the shipping address see the inside back cover When you have the RMA number follow the packing instructions on the following pages Installation and Operation 287 Appendix E Packing the library Use the original packing materials to pack the library shipping containers foam packing pieces and cardboard sleeve You will also need banding material CAUTION To avoid damaging the library and voiding your warranty be sure to use the original carton accessory box and shipping materials or replacement materials obtai
52. EMOVAL command 3 Make sure the robot and its cabling are safely out of the way of the magazines If necessary move the robot to the bottom of the vertical axis by pushing firmly against its base 4 Remove each cartridge magazine by pulling it out first from the top then the bottom You can access back magazines by rotating the drum manually 5 Replace the cartridges if necessary described on page 46 6 Replace the magazines if necessary described on page 51 7 Close and lock the library door Note Ifyour library contains only 8 magazines 40 slots you can install additional magazines by using an upgrade kit available from Exabyte see page 135 The upgrade kit increases the library s capacity by 40 slots 110 Exabyte X80 Library Operation Storing data cartridges To maximize the shelf life of your tapes and ensure data integrity follow these guidelines when storing cartridges Store cartridges in a suitable environment Follow the specifications for storage temperature and other environmental requirements as described on the cartridge packaging Do not allow the temperature and humidity in the storage environment to fluctuate Keep the storage location as free of airborne particulates as possible To eliminate obvious sources of particulates do not permit anyone to smoke eat or drink near the storage area and do not store cartridges near a copier or printer that may emit toner and pape
53. Exabyte X80 Library Installation and Operation sExabyte 1000184 001 Copyright Disclaimer Copyright 1999 2000 by Exabyte Corporation All rights reserved This item and the information contained herein are the property of Exabyte Corporation No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the express written permission of Exabyte Corporation 1685 38th Street Boulder Colorado 80301 Exabyte Corporation makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Exabyte Corporation reserves the right to revise this publication without obligation of Exabyte Corporation to notify any person or organization of such revision or changes Trademark Notices Exabyte and Exatape are U S registered trademarks of Exabyte Corporation Eliant MammothTape NetStorM SmartClean and SupportSuite are U S trademarks of Exabyte Corporation All other product names are trademarks or registered trademarks of their respective owners Exabyte Corporation 1685 38th Street Boulder Colorado 80301 1000184 001 Exabyte X80 Revision History FCC Notice Revision Date De
54. Flow control None Function arrow and control keys act as Terminal keys Emulation ANSI Data transfer protocol for writing XMODEM Font Terminal Baud rate CHS Terminal supports up to 19 200 bps Note Exabyte provides a PC based program CHS Terminal that supports the required protocol You can download CHS Terminal from Exabyte s web site or request it from Exabyte Technical Support Installation and Operation 221 Chapter 12 Step 1 Connect the serial cable To connect the serial cable to the library and host computer connect the 9 pin cable to the back of the library and to the host computer The following figure shows the location of the 9 pin serial port on the back of the library Serial port Step 2 Set the library s baud rate 1 Make sure the library is in a ready state idle operating status no errors and so on 2 Ifnecessary disable security see page 82 222 Exabyte X80 3 From the Configuration Menu select System Setup then Library Firmware press BaudRate The following screen appears X80 Main Menu Configuration Setup e Security Disabled e Date e Time e SerialNumber e Serial Baud Rate 57600 e Contrast 9600 19200 38400 Baud Baud Baud Save Other 57600 115200 Options Baud Baud Cancel 4 Select the baud rate that matches your host baud rate gt Import
55. Operation 295 Appendix E 8 Position the air filter cover in front of the library so that the metal tabs on the inside edge of the cover line up with the slots next to the library door 9 Insert the metal tabs into the slots and push the cover into place so that it fits snugly against the front of the library 10 Replace the three screws on the air filter cover 296 Exabyte X80 Library Shipment Replace the casters To replace the casters for shipping follow these steps 1 Using a mechanical lift to elevate the library position the gusset between the caster and the library chassis as shown in the following figure WARNING The rack mount library weighs 233 302 pounds 106 137 kg You must use a mechanical lift to move the rack mount library Caster 2 Using a 2 Phillips screwdriver replace the four 1A 20 x 0 50 screws that secure the caster and gusset to the library Tighten the screws to 15 0 inch pounds 17 2 kg cm of torque 3 Lower the library to the floor and remove the mechanical lift Installation and Operation 297 Appendix E Pack the library Refer to the figure on the next page and pack the library as follows 1 Unfold the ramp that extends from the cushioned pallet Roll the library into place gt Important Ifyou are returning the library to the factory remove the power cord the SCSI cables the door key and an
56. Resetting a tape drives ssi 483 Spe sed sae wks eee oR Sos ees 119 Viewing tape drive information a 2444 bes k ts sets ees 25 120 Viewing tape drive statistics susunu seve weex rs rnrn 123 Placing a tape drive in pass thru mode 0 000 00 ee 126 Taking a tape drive offline 3 0 4684 sewer peeked Ses 126 Routine Service 00 ccc eee eee eee eee 127 Cleaning r guirementsii eeen 2 eee Nerd he wine eee eos eee eee eas 128 Using touch up paint on the housing 0 000000 129 R placi g the fus t I dhe ae it oie ci ek oe ae ed 2 ae RT 129 Replacing the air filtefi cs014 sia s40viebidieus stsdeu eid 131 Replacing a power Supply soe vd cath eveeee day eer eee yee see ees 135 Replacing a tape drive yao coy cid cya he ee hs oad Mia aaa 138 Library Upgrades o6 wei c ii eee ee eee 147 Installing additional cartridge slots 0 sce ee da ok ex Bee as 147 Installing an additional tape drive 0 0 e ee eee 166 Installing a second power supply 0 173 Upgrading the firmware io esis cere an Pere aS Mal ee ee oa 176 Hardware ExerciS S 0000 ce eee eee ee eee 177 Using elem t woot ais Pe Boek es Rites os EAE 177 Performing demos and hardware exercises 0000055 181 Library SlAlUS eienn raaa es are arated Steet tes 193 Viewing the Information Menu 0 60 6 0c cece eee 194 Viewing SCSI information 300 3 44 0564540028 oeeendeediweds 195 Viewing library
57. SI symbols that distinguish between LVD and HVD are shown in the following figure SCSI DIFF SCSI A LVD High voltage differential HVD Low voltage differential LVD 170 Exabyte X80 Library Upgrades 3 Insert the tape drive carrier into the drive slot as shown in the following figure The drive should slide easily toward the front of the library Tape drive carrier N 4 When the tape drive carrier is almost completely inside the slot in the library you will feel some resistance This is caused by the connection between the tape drive and the library s drive interface card To seat the connection push firmly against the drive until you can push no further 5 Attach the two captive screws so that the drive carrier is secured to the library Tighten the screws to 8 0 inch pounds 9 2 kg cm of torque Installation and Operation 171 Chapter 9 Step 4 Connect the tape drive to the SCSI bus 1 Decide which SCSI bus you want to use for the tape drive Note When you install a new tape drive a default SCSI ID is assigned in sequence with the library and other drives To change the SCSI ID after you power on the library see page 77 2 Using wide SCSI cables and the connectors on the back of the tape drive connect the drive to the SCSI bus CAUTION To avoid damaging the tape drive make sure the library is powered off when you connect it to the SCSI b
58. Selecting cleaning cartridges Use an Exabyte Mammoth Cleaning Cartridge or a cleaning cartridge approved by Exabyte for use with Mammoth To order cleaning cartridges see Contacting Exabyte on the inside of the back cover gt Important Ifyou enable Autoclean you must permanently store the cleaning cartridge in the fixed cartridge slot Enabling Autoclean 1 Make sure the fixed slot contains a cleaning cartridge gt Important ifthe fixed slot contains a data cartridge rather than a cleaning cartridge Autoclean will fail and you will need to manually remove the data cartridge from the tape drive 86 Exabyte X80 Optional Configuration 2 From the Configuration Menu press Autocin Setup The following screen appears X80 Main Menu Configuration Autoclean e Enable Autoclean e Disable Autoclean Autoclean Disabled Number of Cleans 0 Enable Disable Autocln Autocln Other Options Cancel Installation and Operation 87 Chapter 5 3 To enable Autoclean press Enable Autocin The following screen appears X80 was Main Menu Configuration Autoclean Set the number of cleaning cycles remaining onthe installed cleaning cartridge e NumberofCleans 00 Press Save to enable Autoclean or Cancel bent Save Other 1 Previous Cancel Options 7 Digit
59. Using a T 25 TORX bit and twelve 10 32 panhead screws Installation and Operation Chapter 2 Replace the library front covers 1 Unlock and open the library door 2 Position the LCD cover in front of the library so that the metal tabs on the inside edge of the cover line up with the slots next to the library door as shown in the figure P 3 Insert the metal tabs into the slots and push the cover into place so that it fits snugly against the front of the library 36 Exabyte X80 Installation and Setup CAUTION Do not force the cover to rotate or you may bend the tabs If the cover does not rotate smoothly toward the library pull against the side of the LCD opening the side closest to the tabs reseat the tabs then finish rotating the cover into place against the library 4 Replace the three screws on the LCD cover 5 Close and lock the library door 6 Position the air filter cover in front of the library so that the metal tabs on the inside edge of the cover line up with the slots next to the library door as shown in the figure on the following page Installation and Operation 37 Chapter 2 7 Insert the metal tabs into the slots and push the cover into place so that it fits snugly against the front of the library 8 Replace the three screws on the air filter cover 38 Exabyte X80 Installation and Setu
60. and operating the library and the enclosed tape drives The instructions in this chapter provide basic troubleshooting guidelines This chapter is divided into the following sections Library installation problems Library operation problems Tape drive operation problems Advanced troubleshooting Note Ifan error code is displayed on the LCD see Appendix C If LEDs on the tape drive are flashing see page 114 Installation and Operation 245 Chapter 13 Library installation problems If your library and application software are not communicating after installation check the following VY SCSI IDs Make sure that the SCSI IDs you selected for the tape drives and library are not the same as the ID used by any other SCSI device on that bus including the SCSI adapter card Refer to page 77 for information about setting the SCSI IDs gt Important The library and tape drives must each have a unique SCSI ID within each SCSI bus Because you may have multiple buses the library does not check for duplicate SCSI IDs It is your responsibility to make sure you do not assign duplicate IDs within a bus VY SCSI bus connections Make sure that you have connected the SCSI cables or terminators to the appropriate SCSI connectors on the back of the library See page 52 and Appendix B for more information VY SCSI cabling Make sure that all SCSI cables are securely connected at both ends VY Single ended LVD and HVD dev
61. ant Do not specify a baud rate for the library that is faster than the baud rate for your host 5 Press to accept your choice Installation and Operation 223 Chapter 12 Step 3 Access the console interface To access the console interface 1 From your host computer access the software you are using to communicate with the library for example CHS Terminal 2 If your monitor displays a blank screen with a box along the bottom type redraw and then press Enter 3 Type help and then press Enter to display the Help screen as shown in the following figure feneric Commands gt help Li peaosso mames show available oommands Process mame gt pun conoole process redraw dump bodump shousrenr Concole Screen Hames filt L Lar Ait J GOR 5 Bilc 3B 17200 Alt A tnit asttoc laan barcode chip E a4rigtadd Exabyte AHA UPS 2 Penil ing 7 COMEOLE Reate COHEGOLE J config drives epet laser fim posit state darm dstate Flach mail molers l crim zcari diag geprom hizt mo odezali ast itn sensors 224 Note If garbled characters appear on your screen make sure you have the same baud rate set for the host as you do the library For CHS Terminal users the baud rate displays next to Alt B on the top of the screen Exabyte X80 Library Firmware Step 4 Copy the current flash code As a precautionary measure you can make a copy of the current library or Ethernet flash code You can d
62. ary and tape drive firmware via the serial port For more information about how to upgrade firmware see Chapter 12 176 Exabyte X80 O Hardware Exercises This chapter describes demos and hardware exercises you can perform from the operator panel by using the Demo Menu the Library Command Menu and the Library Diagnostics Menu Using elements Elements are the physical locations in the library that can accept a cartridge the robot the magazine slots the entry exit port slots the fixed slot and the tape drives Element indexes Each element has an element index which enables the library to identify the elements Many LCD functions require you to use element indexes For example to move a cartridge using the Library Command Menu you must specify the source and destination element indexes The source is either a cartridge slot or the tape drive where the robot will pick a cartridge The destination is either the slot or the tape drive where the robot will place the cartridge Installation and Operation 177 Chapter 10 The position of the element index assignment for the cartridge slots varies according to the library configuration For example Slot 1 is always located at the top of the column above the mounting plate that contains the sensor flag If your library contains 40 cartridge slots slot 1 is located on the bottom tier see page 179 If your library contains 80 cartridge slots slot 1 is located on the top tier s
63. ary and tape drives was unable to retrieve robot are not being used by any host then calibration data from the robot reset the library from the operator 70 field replaceable unit FRU panel Ifthe error persists contact your service provider Parameter gt limit Firmware Make sure the library and tape drives error are not being used by any host then reset the library from the operator panel 71 Ifthe error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware Front door open The front door Close and lock the front door es sl leer anemone nea Make sure the library and tape drives 72 p f are not being used by any host then reset the library from the operator panel 274 Exabyte X80 Error Messages Error number Description Corrective action 74 Cart inaccessible The robot is unable to pick the cartridge from the tape drive The cartridge may still be loaded in the tape drive Eject the cartridge from the tape drive and remove it manually see page 119 Make sure the library and tape drives are not being used by any host then reset the library from the operator panel 75 Internal SW error Firmware error Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider You may be asked to supply a diagnost
64. ated Bh Aborted Command The library aborted the command The initiator may be able to recover by trying the command again ASC This is the Additional Sense Code which along with the Additional Sense Code Qualifier provides information describing a specific error condition ASCQ This is the Additional Sense Code Qualifier which along with the Additional Sense Code provides information describing a specific error condition Byte 15 This is the Sense Key Specific data which provides additional information about an error condition This information is valid only for the Illegal Request 5h sense key Installation and Operation 201 Chapter 11 Sense data continued Byte This is the second byte of the Field Pointer data This information is valid 17 only for the Illegal Request 5h sense key Pend UA This code indicates a status change in the library since its last SCSI Pending communication with the host The next SCSI communication will notify Unit the host of this change Attention The Unit Attention codes correspond to the status information that is sent to the host as follows 0 None 1 Reset the library has been reset or powered on 2 Door closed the door has been opened and closed 3 Mode Select Change a MODE SELECT command has been issued 4 New firmware a firmware upgrade has been loaded 5 Console to SCSI the robot control mod
65. ators Although LVD SCSI is compatible with single ended SCSI the internal SCSI cable lengths for the X80 LVD library see page 255 may cause the total cable length to exceed the maximum length allowed for a single ended bus Exabyte therefore does not support single ended devices on the library s LVD SCSI bus CAUTION Do not connect the LVD library to a single ended bus Doing so may cause the bus to hang Also do not mix LVD and HVD devices on the same SCSI bus or you may damage the devices attached to that bus 260 Exabyte X80 SCSI Configuration Narrow or wide SCSI The Exabyte X80 library supports wide SCSI only The Exabyte Mammoth tape drives installed in the library also support wide SCSI only If you plan to connect the wide HVD library to a narrow HVD SCSI bus you need to use SCSI cable adapters Since LVD is available in wide only LVD adapters are not available See page 257 for HVD adapter specifications Fast SCSI The library supports fast SCSI which does not require any special cabling or configuration In addition an LVD SCSI interface allows the library and tape drives to be placed on the same bus as Ultra and Ultra2 SCSI devices without slowing the performance of these devices However proper cable lengths stub length and termination are more important on a fast SCSI bus than on a regular SCSI bus Installation and Operation 261 Appendix B SCSI cabling When connecting the
66. avoid scratching the window do not use abrasive cleaners abrasive cleaning implements harsh chemicals or solvents 128 Exabyte X80 Routine Service Using touch up paint on the housing For standalone models a raven black or pearl white paint kit is available for touching up nicks and scratches on the finish For ordering information see Contacting Exabyte on the inside of the back cover Replacing the fuse The library uses a 6 3 amp 250 volt fuse which is located in the fuse drawer at the back of the library to the left of the power cord connector An extra fuse is provided in the fuse drawer To order additional fuses see Contacting Exabyte on the inside of the back cover CAUTION When replacing the library s fuse use only the same type and rating of fuse Installation and Operation 129 Chapter 8 To replace the fuse 1 Turn off the library and remove the power cord WARNING Before performing this installation or maintenance procedure be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet 2 Place a small screwdriver to the right of the tab on the fuse drawer Gently pull out the fuse drawer Nis Fuse BA Tl i f j Por drawer Fuse 3 Pull the blown fuse out of the fuse slot 130 Exabyte X80 Routine Service 4 Remove
67. bel label label 0 1 5 8 41 45 1 6 10 9 46 50 2 11 15 10 51 55 3 16 20 11 56 60 4 21 25 12 61 65 5 26 30 13 66 70 6 31 35 14 71 75 7 36 40 15 76 80 To attach magazine labels and cartridge slot labels to the mounting plates follow these steps 1 Manually rotate the drum until mounting plate 0 is facing you 2 Using the small labels provided in the upgrade kit attach magazine label 0 to the rectangular indentation on the upper right corner of mounting plate 0 as shown in the following figure Installation and Operation 159 Chapter 9 3 Attach cartridge slot label 1 5 to the rectangular indentation on the upper left corner of mounting plate 0 SLOTS MAGAZINE 1 5 0 4 Similarly attach the appropriate magazine and cartridge slot labels to all of the remaining mounting plates Step 5 Replace the magazines in the library After you have attached the magazine and cartridge slot labels replace the magazines in the library by following these steps 1 Ifnecessary manually rotate the drum to access the mounting plate where you want to install the magazine 2 Locate the roller at the top of the magazine mounting plate 160 Exabyte X80 Library Upgrades 3 Position the magazine so that the single mounting guide on the magazine is aligned with the roller on the mounting plate as shown in the figure
68. blems with 246 interface for library 259 Inventory Menu 213 307 Index J jumper installing on SCSI connectors 55 57 L Label Information screen 214 LCD adjusting contrast 101 Main Menu 71 password 82 242 Status Screen 69 using 67 69 LCD mode 105 LEDs on tape drive 114 library command history 212 viewing 211 Library Command History screen 212 Library Command Menu 184 Library Information Menu 72 low voltage differential See LVD lubrication for library 128 LVD library 11 SCSI configuration 260 support for single ended 260 magazine installing 51 160 replacing 110 using for storage 111 308 Main Menu description of 71 displaying 71 76 Maintenance Menu description 72 using the Demo Menu 181 using the Library Command Menu 184 using to clean tape drives 117 Max Addressable Elements option 89 91 media See cartridges menu LCD 69 structure 73 mode parameters 195 197 mode operating 104 O Occupied Info 216 operator panel 67 P packing materials 17 288 packing the library 288 303 paint for the standalone model 129 parity checking enabled through SCSI 197 enabling from LCD 100 prevented from changing 80 password for security 83 Position Info 217 power cord connecting 57 58 power specifications 253 Exabyte X80 power supply installing additional 173 176 replacing 135 137 powering on the library 58 rack installing library in 22 38 removing library from 291 296 reliabil
69. brary Extending the entry exit port LCD security only see page 81 Opening the front door LCD security only see page 81 If you attempt to perform any of the above operations when security is active the library displays a message stating that security is enabled and that the selected operation cannot be performed until you disable security Exabyte X80 Library Configuration Methods for setting library security You can set library security in one of two ways LCD security LCD security is enabled and disabled from the operator panel using the Configuration Menu as described in this section SCSI security SCSI security is enabled and disabled from the application software using a MODE SELECT command However SCSI security alone does not prevent the library door or the entry xit port door from being opened or closed you must use a PREVENT ALLOW MEDIA REMOVAL command For more information about SCSI security see your software documentation or the Exabyte X80 and X200 Libraries SCSI Reference The method you use to enable security LCD or SCSI must also be used to disable security That is if you enable security from the operator panel LCD you must disable it from the LCD If you enable security from the application software SCSI you must disable it from SCSI To determine how security has been set in the library look at any LCD screen containing the Robot Control Mode and Security box at the bottom of
70. by pressing Page Up and Page Down You can access more information on a specific line by pressing Page Left and Page Right 3 To display additional information press EullHistory 4 To exit the command history screen press Other Options The following table describes the fields contained in the Command History screen Library Command History Field name Description Inx Index The line number of this event within the Command History The range is 000 the most recent event through 299 The most recent event is displayed first Description Description of the event Time The time according to the library s internal clock that the event took place Date The date according to the library s internal calendar that the event took place From The process that logged this event Line The line number of the source code that logged this event Seq The sequence number of this event across all system buffers 212 Exabyte X80 Library Status Viewing inventory information The library stores inventory information in memory and uses the information to process SCSI commands from the application software The inventory contains information about the following element types Robot Cartridge slots Entry Exit port slots Tape drives The Inventory Menu allows you to display the following information Barcode label information This includes
71. cedures Chapter 9 describes library upgrade procedures Chapter 10 describes how to perform hardware exercises Chapter 11 describes how to monitor library status Chapter 12 describes how to access the firmware Chapter 13 describes basic troubleshooting procedures Appendix A provides library performance specifications Appendix B provides library SCSI specifications Appendix C describes LCD error messages xi Appendix D provides basic laser safety information Appendix E provides shipping instructions Conventions used in this manual Boxed text indicates context sensitive softkeys on the operator panel s keypad that correspond to key positions on the LCD screen Note Notes provide hints or suggestions about the topic or procedure being discussed Important Information next to the word Important helps you complete a procedure or avoid extra steps CAUTION Boxed text under the heading CAUTION provides information you must know to avoid damaging the library or tape drives or losing data WARNING Boxed text under the heading WARNING provides information you must know to avoid personal injury xii Exabyte X80 Related publications For information about the library and the standards used by this library refer to the following publications Note Exabyte technical publications are available from Exabyte s web site www exabyte com Exabyte X80 library
72. cking foam 10 Close and lock the library door 11 If you have a rack mount library go to the instructions on the following page If you have a standalone library go to the section titled Pack the library on page 298 290 Exabyte X80 Library Shipment Removing the rack mount model from the rack If you have a rack mount library follow these instructions to remove the library from a rack WARNING The rack mount library weighs 233 302 pounds 106 137 kg You must use a mechanical lift to move the rack mount library Prepare the library To prepare the library for rack mount removal you must first remove the two front covers To prepare the library 1 Using a 2 Phillips screwdriver remove the three screws from the air filter cover 2 Pull on the outside edge of the air filter cover and rotate it slightly so that the metal tabs release from the inside edge of the cover closest to the library door as shown in the figure on the following page Installation and Operation 291 Appendix E FEEBCOBIBOIODOODODIODOBI EDV OOOOT IO DD ODOOIOBOIOIO8D EAE ODI OI OOO DIO IDOI ODIODOBD DI OBIODIOTOSIE ay Air filter cover Remove the air filter cover 3 4 Unlock and open the library door ing page remove the three screws from Iver dr as shown in the figure on the follow 1ps screw Using a 2 Phill the LCD cover 5 Exabyte X80 292
73. d 7 for the remaining three Tinnerman nuts 9 Rotate the slotted rail bracket 180 Connect the slotted rail bracket to the mounting rail by using a 16 inch Allen wrench to attach the four countersink screws to the Tinnerman nuts as shown in the following figure gt Important Do not completely tighten the countersink screws until the rails are fully attached to the rack 10 If necessary adjust the total rail length to equal the rack depth measurement you noted in step 1 on page 25 Installation and Operation 27 Chapter 2 Attach the rails to the rack 1 From the rear of the rack determine the vertical height on the rack where you want to install the rails Note The height of the library requires a minimum clearance of 35 inches 89 cm above the rail s supporting shelf You do not need to provide clearance below the supporting shelf 2 In the general rack area where you intend to install the rails measure the distance between several rack holes until you find a hole that is 58 inch 1 6 cm from the adjacent holes on either side as shown in the figure Use a pencil or felt tipped marker to mark this hole Rear of rack oe 5 8 a 9 a g 5 8 3 1 2 i DR S i o S E o To Slotted rai S 9 Supporting lt shelf O 9 28 Exabyte X80 Installation and Setup Before lifting the rail assembly into place make sure you have the appropriat
74. data about whether the bar code scanner could accurately scan the label Element occupied information This includes data about whether the element contains a cartridge and whether a magazine or tape drive is installed Element position information This includes data about the exact position of each element Installation and Operation 213 Chapter 11 Bar code label information Using the Inventory menu you can view information about the bar code labels attached to your cartridges To display bar code label information 1 From the Information Menu select Inventory Menu The Label Information screen appears 2 To view additional elements press Page Up and Page Down To scroll to the beginning or end of the label information press First Page or Last Page The following table describes the fields in the Element Label screen Element Label Field name Description Index The element index for which the information is being displayed Label If the element location contains a cartridge whose bar code label has been scanned the Label field contains that cartridge label information Label Valid Indicates whether the Label field is valid as follows 0 The Label field is not valid 1 The Label field is valid 214 Exabyte X80 Library Status Element Label continued Field name Description Label Error Indicates whether the bar code scann
75. de labels and use bar code labels that contain checksum characters 1 Count the number of black bars on the label The number will be a multiple of 5 2 Divide this number by 5 to get the number of characters 3 Subtract the number of human readable characters on the label from the result of step 2 If the result is 2 the label does not include a checksum character if the result is 3 the label includes a checksum character 4 Ifthe labels contain checksum characters make sure to set the Verify Checksums option to ON in the SCSI Setup Menu see page 100 gt Important Ifyou use labels that do not contain checksum characters or if you mix labels containing checksum characters with labels that do not contain checksum characters you must set the Verify Checksums option to OFF Exabyte X80 Installation and Setup Attach bar code labels To attach bar code labels to the cartridges position the label using the indented area for guidance Make sure you orient the label correctly as shown below Bar code label Set the write protect switches Make sure the write protect switch on the cartridge is set correctly for your operation as shown in the following figure You can use a ball point pen or similar instrument to set the switch Installation and Operation 49 Chapter 2 Install data cartridges in the magazines 1 Place the magazine on its feet with the single mounting guide on the right 2
76. describe how to configure the software for use with the library Y Control mode Make certain the library is operating in the correct control mode For most applications the control mode should be set to SCSI See page 105 for more information After checking the items above reset the library as described on page 112 Installation and Operation 247 Chapter 13 Library operation problems If the library has been successfully operating in the past but is now experiencing problems check the following Y Control mode If you are using an application software package to control robot operations the library must be set to SCSI mode See page 105 for more information VY Security Make sure that security is set correctly for the operation you are trying to perform If security is enabled you cannot perform many operations on the LCD and you cannot open the door Security can be enabled from the LCD see page 81 or from your application software with a SCSI command VY Door open Make sure the door is closed and locked You can check the Front Door Open and Key Lock lines on the System Sensors screen to determine if the door and key lock sensors are properly working see page 209 VY Robot operation You can use the selections in the Maintenance Menu Library Command and Library Diagnostics to determine if the robot is functioning properly See page 181 V Fuse Make sure the fuse is good check for a broken filament inside
77. dex Loads The number of times the robot loaded a cartridge into the tape drive Reloads The number of times the robot reloaded a cartridge into the tape drive Double Picks The number of times the robot had to grab a cartridge twice to remove it from the tape drive A double pick results when the cartridge is not ejected far enough for the robot to grasp Drive Label A user identified label which may or may not match the drive s serial number Puts The number of times the robot has placed a cartridge in the drive Put Retries The number of times the robot retried placing a cartridge Scan Retries The number of times the robot retried scanning a bar code label in the drive Short Ejects The number of times the robot could not pick the cartridge because it was not completely ejected from the drive Installation and Operation 125 Chapter 7 Placing a tape drive in pass thru mode Placing a tape drive in pass thru mode allows communication between the tape drive and the library s serial port Using the library s serial port and a drive monitor program installed on your host computer you can upgrade the tape drive firmware For more information about how to place a drive in pass thru mode and upgrade the drive firmware see page 234 Taking a tape drive offline Trained service personnel can take a tape drive offline by using the Tape Drive Maintenance Menu This offline feature allows you to
78. e see page 222 From your host computer access the software you are using to communicate with the library for example CHS Terminal From the Help screen see page 224 type the appropriate command as follows For a library diagnostic listing type dump For a bar code listing type bcdump Press Enter Using your terminal emulation program specify the filename for the diagnostic listing and specify ASCII as the file transfer type for the diagnostic or bar code data For CHS Terminal users press Alt i and specify the file name Note If you do not specify a path with the file name the file is written to the default directory on the current drive Press Enter When the file is completely transferred your terminal emulation program may require you to close the file and press Enter to return to the console screen Exabyte X80 Library Firmware Creating a library or Ethernet diagnostic listing via FTP If you report a problem to Exabyte Technical Support you may be asked to create a library or Ethernet diagnostic listing via FTP Alibrary or Ethernet diagnostic listing is created when you use an FTP utility to send an ASCII copy of the diagnostic buffer from the library to the host computer This buffer information can be used by support personnel to troubleshoot incidents with the library Before you begin To access the new firmware via FTP you must set up the following hardware and software envi
79. e NetStorM Library Monitor uses Simple Network Management Protocol SNMP which employs community strings as a way to restrict access to certain areas by requiring users to identify the strings The NetStorM monitor uses three community strings Read Write and Broadcast Default values for the three community strings are set at the factory and can be easily viewed on the library s Ethernet Setup screen with security disabled The community string values can be viewed and changed from three different interface levels the library s LCD NetStorM Monitor and the library s serial port Each interface allows the following access levels for a given community string read only write only or read write status for a given community string For example all three community strings are read only they can be viewed but not changed from the library s LCD However all three community strings are read write they can be viewed as well as changed from the serial port interface 14 Exabyte X80 Product Overview The following table describes the read only write only and read write status of the community strings for each interface Community patella Library LCD SerialConsole f onitor h string 7 interface interface interface Read Read only cannot write Read onl n San oriy Read Write rite Write only cannot write Broadcast cannot read 15 Installation and Operation Chapter 1 Notes
80. e following figure until you hear it snap into place Ethernet port 2 Connect the other end of the cable to the computer where your FTP utility is installed Step 2 Access the FTP utility From your host computer access the FTP utility you are using to communicate with the library as follows 1 Make sure the library is in a ready state idle operating status no errors and so on 2 Activate the FTP utility you are going to use to transfer the flash code to the library or Ethernet card Note If you do not know the FTP user name or password you can view them from the Ethernet Security screen on the library s front panel see page 93 230 Exabyte X80 Library Firmware Step 3 Copy the current flash code As a precautionary measure you can make a copy of the current library or Ethernet flash code You can do this by using an FTP command To copy the current flash code follow these steps 1 Create a directory named after the current not the new flash code version number For example if the current library flash code version is 2 1 7 name the directory 2_1_7 Note If necessary you can obtain the current library or Ethernet flash code version number from the Information screen on the library s LCD See page 194 2 Copy the current flash code from the library or Ethernet card into the directory you just created as follows For the library get the file named arrowhed s
81. e has been changed from console to SCSI 7 LCD to SCSI the robot control mode has been changed from LCD to SCSI Viewing library statistics 202 The Statistics Menu allows you to view historical data about robot moves to the cartridge slots and tape drives The Statistics Menu allows you to display the following information System statistics This includes data about robot moves to all library elements and scans of all library elements a cumulative total that includes cartridge slots and tape drives Element statistics This includes data about the robot moves and scans to the cartridge slots the EE port slots and the tape drives Exabyte X80 Library Status System statistics 1 From the Information Menu select Statistics 2 Press SystemStats The following screen appears X80 Main Menu Info Statistics System Statistics Total Moves 866 Total Pick Retries 0 Total Put Retries 2 Total Snug Retries 0 TotalScans 840 TotalScanRetries 2 Total Scan Failures 0 Total EE Port Cycles 437 Other Options Installation and Operation 203 The following table describes the information in the System Statistics screen Note The System Statistics field values represent cumulative totals from the time the library was first installed they do not restart from zero each time the library is powered on System Statistics
82. e inside of the back cover Connecting the Exabyte X80 The following sections describe two examples of SCSI connector configurations the library connected to two tape drives and the library connected to six tape drives Your configuration may differ depending on how many tape drives your library contains and the way you connect the library to the SCSI bus Installation and Operation 53 Chapter 2 54 Your software application may require you to connect the tape drives in sequential order Refer to your software documentation for information about element address recognition The following figure shows the element index numbers assigned to the eight tape drives as viewed from the back of the library Refer to pages 179 to 180 fora complete numbering scheme of the library element indexes Rear view of tape drives Drive 2 452 Drive 1 451 Drive 4 454 Drive 3 453 Drive 6 456 Drive 5 455 Drive 8 458 Drive 7 457 Exabyte X80 Installation and Setup Connecting the library to one SCSI bus This section describes how to connect a library containing two tape drives to one SCSI bus as shown in the following figure Library connectors Host cable Jumper cable Terminator__ Drive 2 Drive 1 Tape drive connectors 1 Connect the host SCSI cable to the library SCSI connector gt Important Wh
83. e on the following page 7 Place the shipping label on the box Installation and Operation 301 Appendix E Library Shipment 8 Secure banding material around the box and through the wooden pallet Installation and Operation 303 Appendix E Notes 304 Exabyte X80 Index A accessories packing for shipment 298 shipped with library 18 adapter card compatibility 20 problems with installation 247 adapters wide to narrow SCSI 257 261 Adjust Contrast option 101 air filter grille 6 air filter replacing 131 135 air flow required for library 20 AME tape 64 See also cartridges ASC and ASCQ 201 autoclean disabling 89 enabling 86 replacing a cleaning cartridge 89 bar code labels checksum characters on 48 placing on cartridge 49 scanning 187 viewing inventory information 213 214 Installation and Operation Index bar code scanner location of 8 scanning elements 187 using cartridges with 49 viewing status of scanning 213 baud rate for serial port 101 Cc calibration block 8 calibration block slot 8 cartridge inventory maintained by library 213 cartridges AME with SmartClean 46 63 capacity of AME with SmartClean 63 252 capacity of standard AME 65 292 data capacities 252 ejecting from a tape drive 119 installing 41 46 50 moving through diagnostics 186 problems with 249 replacing 107 109 selecting the correct type 61 65 SmartClean media 63 storing 111 ty
84. e page 105 3 Refer to page 179 for the element index numbers You may need these numbers to perform the library tests 188 Exabyte X80 Hardware Exercises Performing library tests 1 From the Maintenance Menu select Library Diagnostics Menu Ascreen of library tests appears c Main Menu Maintenance Lib Diagnostics Cycle Pick Place Cycle Gripper Cycle Reach Axis Cycle Horizontal Axis e Vertical Axis Cycle Drum Cycle Entry Exit Port Cycle Solenoid o o oo oo Q ee Q bees Gripper Reach Horz Other More Options Tests 2 Press the softkey corresponding to the exercise you want to select Each exercise is described in the table on the following page 3 Set any required parameters and then press Start Note If you want to cancel a test in progress press Stop Installation and Operation 189 Chapter 10 4 When the test is finished the screen displays a Status Complete message and any errors that occurred during the test Press to return to the Library Diagnostics Menu The following table describes each test and also provides additional instructions for performing the tests if applicable Test Description Additional instructions Cycle The robot takes a cartridge from a Press to select the source Pick Place specified element and replacesitin index where you want the robot to the same location pick a
85. e screws ready to attach the rail to the rack 8 32 panhead screws and nuts for a rack with threaded holes 10 32 panhead screws for a rack with square or unthreaded holes Orient the rail assembly so that the supporting shelf is on the bottom and faces the inside of the rack with the slotted end of the rail assembly facing the rear of the rack as shown in the figure on page 30 Line up the rack hole you marked in step 2 with the top mounting hole on the rail assembly Using a T 20 or T 25 TORX bit insert but do not tighten an 8 32 panhead screw for a rack with threaded holes or a 10 32 panhead screw fora rack with unthreaded holes through the rack mounting hole and the rail assembly If your rack contains threaded holes use a 5 16 inch open ended wrench to attach a nut to the back of the 8 32 panhead screw Installation and Operation 29 30 Chapter 2 8 Have a second person hold the assembled rail steady as you go to the front of the rack Place a level on the supporting shelf to determine where you need to attach the rail assembly to the front Rear of Z rack 5 ee wa Pere i P oa Front of ohe be SS rack A o P A A 9 Insert but do not tighten an 8 32 panhead screw for a rack with threaded holes or a 10 32 panhead screw for a rack with unthreaded holes through the front rack mounting hole and the rail assembly 10 If your rack contains threaded holes use a 5 6 i
86. e the devices including unexpected int SCSI int stuck terminators are all LVD or all HVD 131 error There was a SCSI chip failure Make sure the library and tape drives 132 are not being used by any host then 133 reset the library from the operator panel 134 If the error persists contact your 135 service provider You may be asked to supply a diagnostic listing you may 136 need new firmware or anew controller card 137 Chassis EEPROM failed Make sure the library and tape drives 190 Communication with the chassis are not being used by any host then EEPROM has failed reset the library from the operator panel Robot EEPROM failed 191 Communication with the robot If the error persists contact your EEPROM has failed service provider Drive comm error The library If you just replaced a tape drive make could not communicate with a sure the drive carrier is seated tape drive because of aproblem properly wea er Make sure the library and tape drives are not being used by any host then 192 reset the library from the operator panel If the error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmwareor anew controller card All slots are full The robot could Open the library door and remove at least 194 not find an empty cartridge slot one cartridge from a magazine in Demo Mode 280 Exabyte X80 Error Messages Error Description Correcti
87. e you have removed the reflective plates and the sensor flags you can attach the mounting plates to the drum spindle by following these steps Position the magazine mounting plate above the row of 1 mounting plates already installed on the drum as shown in the following figure CAUTION Do not move the mounting plates that are already installed on the drum Doing so may cause the drum to lose its home position If the drum loses its home position the library cannot operate Drum spindle 153 Installation and Operation Chapter 9 2 Place the mounting plate against the drum spindle and line up the screw holes on the plate with the screw holes on the drum 3 Using a T 20 TORX bit attach the two 8 32 x 0 5 panhead screws to secure the magazine mounting plate to the drum Tighten the screws to 15 0 inch pounds 17 2 kg cm of torque Exabyte X80 4 Attach the next mounting plate at the same horizontal level on the drum spindle 5 Repeat steps 1 to 4 for the remaining mounting plates 154 Library Upgrades Step 3 Attach reflective plates to the mounting plates After attaching the mounting plates to the drum spindle you can re attach the reflective plates to the mounting plates by following these steps for each plate 1 Position the reflective plate in front of the mounting plate
88. ee page 180 For information about how to physically locate the sensor flag see page 157 The following figures show element index assignments for a library containing 40 and 80 data cartridge slots 178 Exabyte X80 Hardware Exercises Element index assignment 40 cartridge library 31 through 35 N A E E Port 401 402 403 404 a Se ied 40 405 Fixed cartridge Robot 501 siot Tape drives Installation and Operation 21 through 16 through SS ia 20 x oe o De 11 a through x 15 o o ke wo yee Bal Se eee See wee k ra TA g E 1 e Z ee 2 a 9 3 10 SS er el pe 4 SI Pa 5 0 Drive 1 451 Drive 2 452 Drive 3 453 Drive 4 454 Drive 5 455 Drive 6 456 Drive 7 457 Drive 8 458 Chapter 10 80 cartridge library 41 through 452 Drive 2 454 Drive 4 456 Drive 6 458 Drive 8 Element index assignment 61 through E E Port Drive 1 451 453 Drive 3 455 Drive 5 457 Drive 7 401 402 403 404 405 501 Robot Fixed cartridge slot Tape drives Exabyte X80 180 Hardware Exercises Element addresses Your application software may use elem
89. efore you begin library operations check the following VY The magazines are installed on the drum VY Amagazine is present in the entry exit port The library is shipped with this magazine already installed WY The calibration block is stored in the calibration block slot The library is shipped with the calibration block in place VY The robot gripper does not contain a cartridge V The library door is closed and locked V The library is in the proper control mode The standard operating mode is SCSI see page 104 84 Exabyte X80 bh Optional Configuration After you have set basic configuration options you can configure the library for optional features This chapter describes how to Enable Autoclean Set the number of slots hardware and software Enable Ethernet access Set other configuration options Enabling Autoclean When you enable Autoclean the library automatically cleans the tape drives whenever necessary Autoclean does not interrupt normal library operation gt Important Enabling Autoclean from the library allows the drives to be cleaned only when necessary If you enable Autoclean make sure the cleaning option in your software is set to OFF Installation and Operation 85 Chapter 5 This section describes the following procedures Selecting cleaning cartridges Enabling Autoclean Replacing a cleaning cartridge and re enabling Autoclean Disabling Autoclean
90. eight of the mounting rails 5 Slide the library into the rack Remove the library front covers To attach the library to the rack you must remove the two front covers To remove the front covers 1 Usea 2 Phillips screwdriver to remove the three screws from the air filter cover as shown in the following figure 2 Pull on the outside edge of the air filter cover and rotate it slightly so that the metal tabs release from the inside edge of the cover closest to the library door Air filter cover Installation and Operation 33 Chapter 2 3 Remove the air filter cover 4 Unlock and open the library door Insert the key from your accessory kit and turn it clockwise one quarter turn 5 Use a 2 Phillips screwdriver to remove the three screws from the LCD cover as shown in the following figure 6 Pullon the outside edge of the LCD cover and rotate it toward you so that the metal tabs release from the inside edge of the cover closest to the library door 34 Exabyte X80 Installation and Setup Remove the LCD cover 7 8 Close and lock the library door Attach the library to the rack 35 attach the library to the mounting holes on the rack as shown in the figure Tighten the screws to 15 0 inch pounds 17 3 kg cm 1 Push the library into place so that the front metal cover fits snugly against the rack 2
91. en you attach the SCSI cables to the SCSI connectors tighten the SCSI cable jack screws to no more than 2 0 inch pounds 2 3 kg cm of torque 2 Use jumper cables to connect the library and the tape drives to one SCSI bus In the example shown a jumper cable connects the library to Drive 1 A second jumper cable connects Drive 1 to Drive 2 3 Install a terminator over the last device on the SCSI bus In the example shown Drive 2 is terminated Installation and Operation 55 Chapter 2 Connecting the library to three SCSI buses This section describes how to connect the library with six tape drives to three SCSI buses as shown in the following figure Library _ connectors Host cable we Jumper cable Terminator Drive 2 Drive 1 Sa Tape drive connectors Jumper cable CSI cable Terminator Drive 4 Drive 3 coil Tape drive connectors Jumper cable SCSI cable Terminator _ J E Drive 6 Drive 5 Tape drive connectors 56 Exabyte X80 Installation and Setup 1 Use a SCSI cable and jumper cables to connect the library Drive 1 and Drive 2 to the first SCSI bus gt Important When you attach the SCSI cables to the SCSI connectors tighten the SCSI cable jack screws to no more than 2 0 inch pounds 2 3 kg cm of torque 2 Use a SCSI cable and jumper cables to connect Drive 3 and Drive 4 to another SCSI bus 3 Repeat step 3
92. enable DHCP addressing dynamic assignment of the library s IP address may require periodic reinstallment of the NetStorM Library Monitor software since an IP address for the library must be entered at the time of software installation To set the library s IP address press SetIP Address then use the 41 Q and Next Digit Previous Digit softkeys to enter the IP address of the library Note If you do not know the library s IP address subnet mask or default gateway address contact your system administrator Press or press to quit Press and repeat steps 5 and 6 to set the subnet mask Press and repeat steps 5 and 6 to set the gateway address Press until the first line of the screen reads Ethernet Access Enabled Exabyte X80 Optional Configuration 9 Press EthemetSecurity The following screen appears X80 Main Menu Contfiguration Ethernet Restore Security Defaults e Restore All Ethernet Defaults FTP Access ID anonymous PW Exabyte Community Strings Read public Write private Broadcast private traps Default Default Security All Other Options Cancel 10 Make note of the community string values You will need these values to set writable fields in the NetStorM Library Monitor interface For more information about the community strings see page 14 11 To
93. ent addresses to identify elements in the library The difference between an element index and an element address is that an index is a fixed number set by the library whereas an address can be changed by your application software using the SCSI command MODE SELECT The element indexes correspond to the library s default element addresses To verify the current element addresses display the SCSI Mode Parameters screen see page 195 Performing demos and hardware exercises This section describes how to perform demos and hardware exercises using the Demo Menu and the Library Command Menu All of these menus are available from the Maintenance Menu on the operator panel The Demo Menu provides options for the robot to move cartridges between slots and tape drives The Library Command Menu provides options for performing specific robot movements Using the Demo Menu The Demo Menu allows you to demonstrate the functions of the robot in the library by moving cartridges randomly from slot to slot including the fixed cartridge slot and the entry amp xit port You can use the Demo Menu to test the hardware after installation Installation and Operation 181 Chapter 10 To perform a demo set the following three options Labels When the Scan Labels option is set to YES the robot scans bar code labels as part of the demo Cycle EE Port When the Cycle EE Port option is set to YES the entry exit port is extended and retracted
94. er on self test Note When you replace a tape drive the new drive automatically assumes the SCSI ID of the old tape drive If you want to view or change the SCSI ID of the new tape drive see page 77 Installation and Operation 145 Chapter 8 Notes 146 Exabyte X80 Library Upgrades You can upgrade the library to include additional hardware and software This chapter describes how to Install additional cartridge slots Install an additional tape drive Install an additional power supply Download new firmware Installing additional cartridge slots If your library was shipped with only one row of magazines 40 cartridge slots you can install additional slots with an upgrade kit available from Exabyte see Contacting Exabyte on the inside of the back cover The upgrade kit increases the library s capacity by 40 slots Installation and Operation 147 Chapter 9 Installing additional cartridge slots involves the following steps V Step Description 1 Remove the magazines from the library Install new mounting plates on the drum Attach reflective plates to the mounting plates Renumber the mounting plate labels Replace the magazines in the library Power on the library NN OO oO AJOJN Configure the library for new hardware If necessary configure the library for the software application Before you begin Once you have received the upgrade k
95. er was unable to read the cartridge label as follows O The bar code scan was successful a reset condition occurred or the door was opened 60 The bar code scanner could not read the bar code label because there was no label on the cartridge 61 The bar code scanner could not read the bar code label because the label was unreadable 62 The bar code scanner could not read the label because the magazine is not present 63 The bar code scanner could not read the label for a single slot because the inventory is questionable 64 The bar code scanner could not read the label because of a problem with the checksum character 65 The bar code scanner could not read the label for the EE port slot because the EE port is extended 67 The library could not collect bar code datafor the fixed slot because of a firmware or hardware problem See Appendix C for Label Error corrective actions Send Vol Match Indicates whether the cartridge label matched the template sent with the last SCSI SEND VOLUME TAG command as follows 0 The label did not match the template 1 The label matched the template Installation and Operation 215 Chapter 11 216 Element occupied information 1 From the Information Menu select Inventory Menu 2 From the Inventory Menu press Occupiedinfo The Occupied Information screen appears 3 To view an element with a higher index pre
96. ests against the work surface as shown in the following figure 3 Place the slotted rail bracket on top of the mounting rail making sure that the closed side of the rounded end piece is facing up as shown below Slotted rail _ bracket First slot pasuan i Rounded end piece Supporting shelf i wi l Mounting rail 4 Adjust the position of the slotted rail bracket so that the combined end to end length of the mounting rail and slotted rail bracket equals the rack depth measurement see step 1 Installation and Operation 25 Chapter 2 26 5 With the rail bracket and mounting rail positioned at this measured length look down through the slots to determine which slots have screw holes in the mounting rail beneath them You willneed to insert a Tinnerman nut into each of these slots see step 6 For example in the previous figure you would insert a Tinnerman nut into the each of the first and second slot positions Hold the slotted rail bracket upright with the closed side of the rounded end piece facing you Hook the lower metal tab of a Tinnerman nut over the bottom edge of a designated slot see step 5 as shown in the following figure Using a flat blade screwdriver push down on the upper metal tab of the nut until the nut clicks into place in the slot as shown below The nut should now track freely in the slot Metal tab Exabyte X80 Installation and Setup 8 Repeat steps 6 an
97. for assistance 1 800 445 7736 Installation and Operation 227 Chapter 12 Upgrading flash code via FTP 228 These instructions describe how to upgrade the library or Ethernet flash code via FTP Note Youcannot use FTP to load library boot code It is therefore recommended that you use the console interface to upgrade the library firmware Upgrading flash code via FTP involves the following steps VY Step Description 1 Connect the Ethernet cable Access the FTP utility Copy the current flash code Rename the new flash code Transfer the new flash code QO oa AJOJN Transfer the new boot code Exabyte X80 Library Firmware Before you begin To access the new flash code via FTP you must set up the following hardware and software environment Host computer that uses a pin through hole RJ 45 shielded Ethernet connector A Category 3 10BaseT connection or Category 5 100BaseT connection data grade cable New flash code for the library or Ethernet card You can download new firmware from Exabyte s web site www exabyte com or you can contact Exabyte Technical Support Software that supports RFC 959 file transfer protocol Installation and Operation 229 Chapter 12 Step 1 Connect the Ethernet cable To connect the Ethernet cable to the library and host computer 1 Insert one end of the cable into the Ethernet port shown in th
98. for the third SCSI bus 4 Install a terminator over the last device on each of the three SCSI buses In the example shown on the previous page a terminator is installed over Drive 2 Drive 4 and Drive 6 Step 8 Connect the power cord gt Important The power cord shipped with the library is a 120 VAC three conductor power cord for use in the United States and Canada If you are using an input voltage other than 120 volts AC or if you plan to use the library outside the United States or Canada you must supply your own power cord Refer to page 254 for more information Installation and Operation 57 Chapter 2 58 To connect the power cord 1 Make sure that the power switch on the back of the library is off the 0 is pressed Connect the female end of the power cord to the power connector on the back of the library Plug the male end of the power cord into the power source Note The library has autoranging voltage selection so you do not need to change the voltage setting Step 9 Power on the library 1 2 Make sure the library door is closed and locked Turn on the host computer system Note If your host system requires that attached peripheral devices be powered on before the host turn on the library before you turn on the host Push the power switch on the back of the library to the on position the l is pressed Wait while the library performs its power on self test POST Dur
99. gnize Installation and Operation 89 Chapter 5 Setting the Total Installed Slots option The Total Installed Slots hardware slots default value equals the number of cartridge slots shipped with the library You do not need to change this setting unless your library was shipped with 40 slots and you want to install additional slots For more information about installing additional slots see page 147 Setting the Max Addressable Element option The Maximum Addressable Element option software slots allows you to decrease the number of slots your library reports to the software This means that the library can use and report fewer slots than are physically present This option is useful with software applications that offer scalable licenses based on the number of cartridges The Max Addressable Element default value equals the number of cartridge slots shipped with the library You do not need to change this setting unless you want the library to report fewer slots to the software gt Important If your software does not monitor the number of slots you are using you do not need to set this option Refer to your software documentation for more information 90 Exabyte X80 Optional Configuration To set the Max Addressable Element option enter the highest element number that can store a cartridge For example if the software license you purchased supports 64 cartridges set the Max Addressable Element option to 63 Th
100. gure as power supply blank cover Power entry module The power entry module includes the power connector the power switch and the fuse drawer Drive carrier service access cover The library can hold up to eight M2 or Mammoth tape drives If your library contains fewer than eight drives the unused drive slots are protected by drive carrier service access covers Tape drive fan Each tape drive carrier contains a fan The fan reduces the tape drive s operating temperature Tape drive SCSI connectors Each tape drive installed in the library contains two wide LVD or two wide HVD SCSI connectors Installation and Operation 11 Chapter 1 Ethernet port The Ethernet port allows you to connect a 10A00BaseT cable from the library to a network server With an Ethernet connection and the library s NetStorM Library Monitor interface you can remotely monitor library operations from anywhere on the network For more information about the NetStorM Library Monitor see page 13 After you connect the Ethernet cable to a network server and power on the library you can check the Ethernet light emitting diodes LEDs for information about the status of the Ethernet connection as described in the table on the following page Ethernet LEDs 12 Exabyte X80 Product Overview The following table describes the operating status of the four Ethernet LEDs
101. he solenoid that controls the Press to begin the test the Solenoid locking mechanism on the front default is 10 cycles or press door extends and retracts to select the number of cycles you want to run You will hear aclick each time the solenoid extends and retracts Installation and Operation 191 Chapter 10 Notes 192 Exabyte X80 1 Library Status This chapter describes how to display information about library status available from the Information Menu on the library s front panel The functions in the Information Menu are mainly used by technical support and application developers The following information about library status is available from the Information Menu and its submenu screens Information Menu Contains information about code versions flash and boot for the library and Ethernet card SCSI Information Menu Contains SCSI mode parameters reservations and sense data Statistics Contains data about the library tape drives and slots System Sensors Contains information about the library s sensors Library Command History Displays the contents of the history buffer Inventory Menu Contains information about bar code labels and elements Installation and Operation 193 Chapter 11 Viewing the Information Menu The Information Menu contains data about the current code versions flash and boot of the library and Ethernet card To display this menu press f
102. ic listing you may need new firmware 76 Pos error timeout The robot could not reach its destination along the vertical axis Open the door and look for anything that might be obstructing the robot along its vertical axis Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider 77 Interface disabled The library was not in the correct control mode when the operator sent a command Make sure you have set the correct control mode See page 104 If the control mode is correct contact your service provider Installation and Operation 275 Appendix C Error number Description Corrective action 78 Drive not talking The library was unable to communicate with the drive If you just replaced a tape drive make sure the drive carrier is seated properly see page 142 Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider 79 R axis not retracted The robot did not move to home before the current servo command was attempted Open the door and look for anything that might be obstructing the robot along its reach axis Make sure the library and tape drives are not being used by any host then reset the library from the operato
103. ications iis 304402 wo te wie ate ted a SCSI adapter SpecihiealOns inca 2 eres Sat tah eased ees Ethernet cable specifications 2 00104 4se0ss ceewet vets nwe er eee we SCSI Contigqurationiicsic5 cb etee cee eee se eee bata SCOLCOMPONENIS cosirer sii e epi E oooh eee edo Mab ed Installing the library on the SCSI bus 00000005 Error Messages ii cise nrnna eiei a ee ae eee a Laser Safety Information 002 2c eee eee eee eee Lasset safety interlocks Since secs ni ianea el owe Ite cee A Mi Laser safety labels ps Gy den eerie GaN 4 Ged o Eee eh eas Installation and Operation E Library Shipmenticc crcst Wat ciae oreree eae nt sadam 287 Returning the library for Services os e x wheds vanes rrur rruna 287 Packing the HDrary seriser i votes slg daw suas kein Erun eee Rae 288 INGOX 65 satin whew eer ese ey eek eee ewe ewe eee 305 Contacting Exabyte 200 eee eee eens Inside back cover x Exabyte X80 About this manual This manual includes the following chapters Installation and Operation Chapter 1 provides an overview of library components Chapter 2 describes how to install and set up the library Chapter 3 describes how to select data cartridges Chapter 4 describes basic configuration settings Chapter 5 describes optional configuration settings Chapter 6 describes how to operate the library Chapter 7 describes how to operate the tape drives Chapter 8 describes basic maintenance pro
104. ices Make sure the devices on the bus are all LVD or all HVD These devices include the library tape drives controller cards cables terminators and any other devices on the SCSI bus Do not mix LVD and HVD on the same SCSI bus 246 Exabyte X80 Troubleshooting VY Narrow SCSI and wide SCSI Make sure all devices within the library are wide SCSI or use appropriate SCSI adapters to connect the wide library to narrow devices on the SCSI bus see page 257 VY SCSI cable lengths Make sure the internal SCSI cabling does not exceed maximum lengths see page 262 VY Termination Make sure the SCSI buses are properly terminated as described in Appendix B If one SCSI device previously terminated the SCSI bus but is no longer at the physical end of the bus remove the terminators from that device VY Compatibility Make sure that your tape drives and library are compatible with the SCSI adapter card and application software you plan to use Y SCSI adapter card installation Make sure that you installed your SCSI adapter card correctly Refer to the documentation that came with your card for installation and troubleshooting instructions Pay special attention to steps describing setting various jumpers and switches on the card Make sure that the card is properly seated VY Software installation Make sure that your application software is installed correctly Refer to the software documentation Pay special attention to steps that
105. idge Library Library 8 10 through through 9 6 11 through 5 CD 3 12 y N Nn yey Pay gf hk es Ni A E E i 7 4 al Z a Cas is 3 R K Sensor flag Sensor flag Note Mounting plate 0 is always located in the column of mounting plates above the sensor flag Installation and Operation 157 Chapter 9 Attach new reflective plate labels To attach new labels to the reflective plates 1 Rotate the drum until you locate the mounting plate that contains the sensor flag The sensor flag protrudes under mounting plate 0 on the bottom tier 2 Using the previous figure and the large labels provided in the upgrade kit attach label 1 to the mounting plate with the sensor flag 3 Continue numbering the remaining reflective plates until all of the reflective plates on the drum contain numbered labels Attach the magazine and cartridge slot labels After you have renumbered the reflective plates you can attach magazine and cartridge slot labels to the mounting plates Each magazine number matches the mounting plate number For example magazine 0 is attached to mounting plate 0 Similarly each cartridge slot number matches its assigned element index number 158 Exabyte X80 Library Upgrades The following table shows the magazine label numbers and their corresponding cartridge slot label numbers Magazine Cartridge slot Magazine Cartridge slot label la
106. igh end workstations servers and networks The Exabyte X80 is available as a standalone or rack mount model in raven black or pearl white color The standalone model is shown in the figure on the following page Installation and Operation 1 Chapter 1 Exabyte X80 Product Overview About the Exabyte X80 The library contains the following components Cartridge handler referred to as the robot Two to eight Exabyte Mammoth 2 M2 or Exabyte Mammoth tape drives Eight or sixteen data cartridge magazines each magazine holds five cartridges for a total of 40 or 80 cartridges One or two power supplies Fixed cartridge slot to store a cleaning cartridge or an additional data cartridge Calibration block slot to store the calibration block Laser bar code scanner to maintain a customized cartridge inventory and to calibrate the library Entry amp xit port containing a removable magazine with five cartridge slots to access cartridges without opening the door Ethernet interface for access to NetStorM Library Monitor a Java browser based management tool Installation and Operation 3 Chapter 1 The storage capacity of the Exabyte X80 library depends on the type of drive installed and the media being used The following table describes the library s storage capacity when operating with eight tape drives and 80 data cartridges Drive type Library storage capac
107. ing this time the following activities occur The cooling fans begin to rotate The LCD illuminates and displays the Status Screen Each tape drive and the library perform a power on self test Exabyte X80 Installation and Setup If problems occur If the library does not power on as described Check the following Is the host computer system turned on Is the library power switch on I Is the power cord inserted correctly Is the library door closed and locked Are all devices on the SCSI bus LVD or HVD not mixed Are the SCSI cables firmly connected to the library and host computer Are the SCSI buses terminated Is the host computer systm turned on For additional troubleshooting tips see Library installation problems beginning on page 246 If an error code is displayed on the LCD See Appendix C for alist of error codes and corrective actions If you cannot solve the problem yourself Contact your service provider or Exabyte Installation and Operation 59 Chapter 2 Notes 60 Exabyte X80 3 Selecting Data Cartridges The Exabyte X80 library is available with either Mammoth 2 M2 or Mammoth tape drives Each drive has its own media requirements This chapter describes how to select data cartridges for each drive Exabyte strongly recommends that you use Exabyte data grade media with all Exabyte tape drives Exatape
108. ion describes the cartridges and their recommended use with M2 Using AME SmartClean cartridges with M2 For M2 tape drives Exabyte recommends that you use AME cartridges with SmartClean technology Exabyte AME SmartClean cartridges are specifically designed for M2 drives to give you the best performance and longest head life Each Exabyte AME cartridge with SmartClean contains a section of cleaning tape This built in tape cleans the M2 drive when required gt Important if you are using primarily AME SmartClean cartridges and your software application monitors drive cleaning make sure the cleaning option in your software is set to OFF The SmartClean cartridges shown in the figure on the following page are easily identified by their cobalt blue color They are available from Exabyte in 225 meter 150 meter and 75 meter lengths The 225 meter cartridge has a native capacity of 60 GB and a compressed capacity of 150 GB assuming an average data compression ratio of 2 5 1 See page 252 for the maximum data capacity of the library with the 225 meter cartridge Installation and Operation 63 Chapter 3 Note Exapaks for M2 containing 10 AME SmartClean cartridges and 2 magazines are available from Exabyte See Contacting Exabyte on the inside of the back cover for ordering information 8mm Data Cartridge wir Soart C kan Exabyte Using Mammoth cartridges with M2 Although M2 drives wri
109. is tells the library to place cartridges in slot 0 through slot 63 resulting in 64 total storage locations For more information about the element numbering scheme see page 177 To change the Max Addressable Element value 1 From the Configuration Menu press SlotSetup The following screen appears X80 Main Menu Configuration Slots e Max Addressable Elem 40 e TotalInstalled Slots 40 Set Max Set Address Installd Other Options Installation and Operation 91 Chapter 5 2 Press SetMax Address The following screen appears Main Menu Configuration Slots Select the number of storage slots to use Max Addressable Elem 40 Press Save or Cancel to quit Next 1 Bem seve Other Previous Options 1 Digit il Cancel 3 Depending on how many total slots you want the software to recognize press the appropriate softkeys For example if your library contains 40 cartridge slots and you want the software to recognize only 32 press the following softkeys twice and so on 4 Press or press to quit 92 Exabyte X80 Optional Configuration Setting Ethernet options This section describes how to establish an Ethernet connection so that you can access Exabyte s NetStorM Library Monitor Establishing the Ethernet connection involves the following procedures Configuring the library s Ethernet co
110. it from Exabyte follow the procedures in this section before you begin installing the additional slots Obtain equipment Make sure the upgrade kit from Exabyte contains the following equipment Eight mounting plates with white reflective plates attached Sixteen 8 32 x 0 5 panhead screws Eight Exabyte Mammoth Data Cartridge Magazines One set of mounting plate labels One set of cartridge slot and magazine labels 148 Exabyte X80 Library Upgrades Obtain the following tools Small flat blade screwdriver T 20 TORX bit and TORX driver Protect from ESD Ensure that the environment is free of conditions that could cause electrostatic discharge ESD If possible use a grounded static protection wristband during installation If a wristband is not available touch a known grounded surface Power off the library 1 Turn the library s power switch to off 2 Disconnect the power cord WARNING Before performing this installation or maintenance procedure be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet Installation and Operation 149 Chapter 9 Step 1 Remove the magazines from the library To easily access the drum and the mounting plates remove all of the magazines by following these steps 1 Unlock and open the front door of the library 2 Make sure the robot and its cabling are safely out of the way
111. ity M2 using 225m AME 12 0 terabytes assuming an average SmartClean media data compression ratio of 2 5 1 Mammoth using 170m 3 2 terabytes assuming an average standard AME media data compression ratio of 2 1 The library is available in a wide low voltage differential LVD or high voltage differential HVD SCSI configuration The library and tape drives operate as independent SCSI devices on up to nine SCSI buses 4 Exabyte X80 Product Overview The following sections describe the library s front panel internal and back panel components Library components B 5 2 fo Io g Q lt E Hy c l e Q e 9 1 Oo o a Q IIIA III IIIA ILII IILI IIA VAAIA LIII LIIII IIA IIAL IIIA I IIIA I LIII D BOSEDE E E E E E E E ETa C e im LL Entry exit port Air filter grille data cartridges or the entire magazine without opening the Using the entry xit port you can insert or remove individual library door Entry exit port The entry xit port contains one removable data cartridge magazine that can hold five data cartridges Installation and Operation Chapter 1 LCD and keypad operator panel The LCD liquid crystal display contains a 240 x 320 pixel display that allows you to view the operational status of the library The keypad contains context sensitive keys called softkeys that are programmed so that you can select a range of func
112. ity specifications 253 reserved elements 198 199 Reset key 112 resetting the library 112 RMA number for shipping 287 robot control mode for 104 location of 8 malfunctioning sensor 210 moving through LCD diagnostics 186 testing functionality 181 191 testing gripper 190 viewing statistics for 203 S safety notices iii SCSI bus configuration requirements 260 263 connecting library to 52 57 247 260 fast SCSI 261 terminating 262 wide SCSI 261 Installation and Operation Index SCSI cable narrow SCSI 255 requirements on the SCSI bus 262 wide SCSI 255 SCSI connectors 11 52 55 SCSI IDs changing 78 80 requirements 263 viewing the ID of the host computer 199 SCSI information SCSI mode parameters 195 SCSI reservations 198 sense data 200 viewing 195 SCSI Menu 195 SCSI mode changingto 105 description 104 SCSI Parity option 100 security enabled through SCSI 197 enabling from operator panel 82 sense data 200 201 serial number settings for library 101 serial port communication prevented 80 control modes for using 105 setting baud rate 101 service returning library 287 servicing the library 129 135 Set Date option 101 Set Security option 82 Set Serial Number option 101 Set Time option 101 shipping the library 288 303 size of library 253 309 Index slots changing the number 89 hardware 90 installing additional 89 147 software 89 SmartClean AME media See cartridges softkeys description 6 74 75 using 6
113. keys to select the tape drive you want to place in pass thru mode 7 When you have selected the correct tape drive press Save 8 Press Start The tape drive is now in pass thru mode and is ready to communicate through the library s serial port Installation and Operation 235 Chapter 12 Step 2 Configure the drive monitor software This section describes how to configure Mammoth Monitor the drive monitor software program provided by Exabyte To configure Mammoth Monitor 1 Ifnecessary download the Mammoth Monitor software from Exabyte s web site Make sure you download the version that matches your operating system 2 Install Mammoth Monitor on your host computer and then launch the software The following screen appears Mammoth Monitor Fie Examine Control Setup Help Load Code Write Dump gt i SCSI Trace Status Connected to Drive Code Version 8CM1Y39 Thudun 417 06 41 MDT 1998 Configuration Version 8E000112 Boot Version 8BM1 V14 Serial Number 0060035964 Temperature 32 C ie READY NOTAPE Close Help 14 33 02 236 Exabyte X80 Library Firmware 3 Click on Setup The following screen appears Setup COM Port Baud Rate Current 9600 v Default 115200 IV Display COM Port and Baud Rate in Window Title Cancel 4 Select the COM Port for the computer s serial port communication You do not need to set the baud rate Mammoth Monitor will
114. l Bottom P S Fail Power Dist Fan Fail Auxiliary Fan Fail oO OOOO Page Up Other Page Options Down 2 To view additional sensors press Page Down 3 To display the Analog Sensor screen press twice Installation and Operation 209 Chapter 11 210 The following table describes the information in the System Sensors screen Digital System Sensors Field name Description Front Door 0O The library door is closed Open 1 The library door is open Key Lock 0 The library door is unlocked 1 The library door is locked Cartridge 0 No cartridge is seated in the robot Seated 1 A cartridge is seated in the robot Drum Index 0 Thedrum is located 180 from its home position 1 The drum is not located 180 from its home position Grip Home 0 The gripper is not in the home position grip fingers are closed 1 Thegripperisinthe home position grip fingers are open EE Port 0 The entry exit port is not extended Extended 1 The entry exit port is extended EE Port 0 The entry exit port is not retracted Retracted 1 The entry exit port is retracted EE Port 0 The entry exit port door is closed Door Open 1 The entry exit port door is open Top P S 0 The top library power supply is operational Fail 1 The top library power supply has failed Bottom P S 0 The bottom library power sup
115. l see page 221 for additional software settings 242 Exabyte X80 Library Firmware View the LCD password To view the LCD password 1 Ifnecessary connect the serial cable to the library and the host computer see page 222 2 Make sure the library s baud rate matches the host baud rate see page 222 3 From your host computer access the software you are using to communicate with the library for example CHS Terminal 4 From the Help screen see page 224 type config and then press Enter The Configuration Information screen appears Ale L La Lihrary Serial Banker BWC Becenmbly Beet ANC Secret Ho EEPROA Secret Ho Hax Addressoble Elem Total Slota Inatal led Current Glock Alt J GOAI I Configuration Infoweatian barar IHUALID HAD 2hi47001 B SH 2hi4 7061 Li Tue How 4 i 17 077 Exabyte AHH Waele 2 basar Laser PWH Walwe 4 1792 Ble H 1972A Ble t sit Aowe Info In Progress A Lasd Frise Source Bestimat ion U Of femts Fi H Of feet 4 LCD Password ABA 1s Be sb Pending GORE OLE State gt CONE OLE 5 Youcan view the LCD password value to the right of the field name In the example above the LCD password is set to 000 Installation and Operation 243 Chapter 12 Notes 244 Exabyte X80 3 Troubleshooting This chapter provides a list of suggestions for solving problems that may occur when you are installing
116. l slot operor poweren on OTIS Hine CAUTION Do not try to put the cartridge library back in the robot gripper 17 Make sure the library and tape drives are not being used by any host then reset the library from the operator panel Ifthe error persists contact your service provider Source inside drive The robot Open the door and manually eject the could not successfully pick a cartridge from the tape drive see cartridge because it was still page 119 Or redirect the robot to 18 loaded in the tape drive another source location Ifthe error persists contact your service provider Pick error The robot could not Open the door and look for anything 19 successfully pick from a full that might be obstructing the gripper carriage slot Make sure the library and tape drives Grip home error A gripper error are not being used by any host then occurred reset the library from the operator 21 panel If the error persists contact your service provider Installation and Operation 269 Appendix C Error sneer gt number Description Corrective action R axis does not move The robot Open the door and look for anything 30 could not move along the reach that might be obstructing the robot on axis its reach axis R axis failed home The robot Make sure the library and tape drives could not determine the home are not being used by any host then position on its reach axis rese
117. library and other devices on the SCSI bus follow these guidelines for SCSI cabling Y Total cable length Make sure the total length of all internal and external cables on the SCSI bus does not exceed 12 meters 39 feet If you have a point to point connection make sure the total cable length does not exceed 25 meters 82 feet Y Internal cabling You must include the amount of internal cabling in your calculations See Determining the cable length for each bus on page 256 for information If you have any other external devices on the bus not installed inside your host computer you must include the internal SCSI cable length for these devices as well Termination If the library or a tape drive is the last device on the SCSI bus you must attach a terminator to the appropriate SCSI connector at the back of the library The SCSI terminator must match the SCSI bus configuration For the Exabyte X80 the terminator configuration must be wide LVD or wide HVD 262 Exabyte X80 SCSI Configuration SCSI IDs Each device on a SCSI bus must have a unique ID The host computer uses these IDs to identify each device The SCSI ID also determines which device has priority when more than one device is trying to communicate with the host The lower the ID the lower the priority of the device Note The SCSI ID does not depend on physical location For example the last device on a multi device SCSI bus can have a SCSI ID of 2 The
118. llowing table LVD SCSI configuration HVD SCSI configuration Recommended 110 ohms 88 ohms impedance Connector type to Basted library or tape drives 68 pin high density shielded male connector Cable length for HVD configurations The total length of all internal and external cables on the SCSI bus should not exceed 25 0 meters 82 feet Cable length for LVD configurations The maximum allowable length of an LVD SCSI bus including all internal and external cables is specified as follows If you have more than two devices on the LVD bus the maximum allowable length is 12 meters 39 feet Ifyou are making a point to point connection target and initiator only the maximum length is 25 0 meters 82 feet Installation and Operation 255 Appendix A Determining the cable length for each bus 1 For each bus add the lengths of all external SCSI cables 2 To that total add the internal SCSI cable lengths used by the library and tape drives as appropriate For each tape drive connected to the SCSI bus add 33 7 centimeters 13 25 inches to allow for the cable used by the drive inside the library If the library is connected to the SCSI bus add 75 9 centimeters 29 9 inches for the internal cable used by the library itself SCSI terminator specifications The SCSI terminator must match the wide LVD or wide HVDSCSI bus configuration of the library In addition all termination must be exte
119. look for checksum characters Important To ensure that your library will correctly read bar code labels use bar code labels that contain checksum characters Parity checking for the library can also be enabled by the application software using the SCSI command MODE SELECT The method used last to set parity checking LCD or SCSI command has precedence Parity checking for tape drives is set separately 100 Exabyte X80 Optional Configuration System Setup Menu options Menu option Allows you to Date Set the system date for the library The date appears on the Library Command History screen see page 211 for more information Time Set the time that is shown on the library s Status Screen and Command History screen see page 211 for more information Serial Number Verify that the serial number label on the back of the library is also displayed in this screen and allows you to change the serial number Serial Set the baud rate for communication through the Baud Rate library s serial port Adjust Contrast Change the lettering contrast on the LCD Installation and Operation 101 Chapter 5 Notes 102 Exabyte X80 G Library Operation Once the library is configured for operation you can use the application software to automatically perform backup and restore operations During a typical backup and restore operation there is no need for you to intervene Howeve
120. ls are also placed on the service access covers 284 Exabyte X80 Laser Safety Information Customer unique label if required Tape drive information label uns Chassis P N assembly label Installation and Operation 285 Appendix D The following figure shows a replica of each laser safety label on the library LVD library labels shown AUTION LASER LIGHT WHEN OPEN DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS CLASS 1 LASER PRODUCT SERVICE ACCESS AREA DISCONNECT POWER CORD BEFORE REMOVING EQUIPMENT OR COMPONENTS Ly 69Y7 V 120 240 5A 50 60 Hz 1000000000000 E134993 CAUTION SCSI L FOR CONTINUED PROTECTION AGAINST RISK OF FIRE K REPLACE WITH ONLY SAME TYPE AND RATING OF FUSE T6 3A 250V LTE EQUIPMENT FBO TEBE 0000 XXXXX PATENT PENDING MADE IN XXX MDL X80 n A ADADA CUNDA DADU AE DUDU ENT ADADI CUNDA EID AU COE A VANUA TUVO UO MFG DATE YY MM DD THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS 1 THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE AND 2 THIS DEVICE MUST ACCEPT ANY HARMFUL INTERFERENCE RECEIVED INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION PRODUCT CONFORMS TO CLASS 1 REQUIREMENTS OF 2L CFR 1040 10 amp 1040 11 AND IEC 825 1 1993 THIS CLASS A DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE
121. media meets specifications that are the most stringent in the industry CAUTION Never use video grade tape for data storage Video grade tape can be less accurate than data grade tape and is more abrasive to tape drive recording heads Installation and Operation 61 Chapter 3 Data cartridge and drive compatibility Two types of cartridges can be used with M2 and Mammoth tape drives Advanced Metal Evaporated AME with SmartClean and standard AME The M2 drives write data with a new Mammoth 2 data format By contrast Mammoth drives write data with the original Mammoth format This means that a cartridge placed in an M2 drive will write data in M2 format while a cartridge placed ina Mammoth drive will write data in the original Mammoth format The following table summarizes which media is compatible with which drive Compatible with M2 Mammoth AME with l SmartClean Read Write No Standard AME Read Write Read Write M2 can read standard AME tapes written in the original Mammoth format M2 can read and write M2 format to standard AME tapes gt Important Because ofmediamanagement and application software issues Exabyte recommends that you do not mix AME and MP data cartridges in the same library 62 Exabyte X80 Selecting Data Cartridges Data cartridges for the M2 tape drive M2 drives can use either AME with SmartClean or standard AME data cartridges This sect
122. mes Drive Number The number of tape drives installed EE Port The element address of the first EE port slot Parity Whether SCSI parity checking is enabled for the library When the parity option ison the library checks all data coming across the SCSI bus for parity Parity Retries The number of times the library will retry aSCSI phase after detecting a parity error Security Whether security has been enabled by SCSI Security also can be enabled from the LCD see page 81 Write Line 1 Write Line 2 Write Line 3 Write Line 4 Whether the text displayed on each of the Status Screen lines is defined by the LCD Mode page in SCSI When set to their default values the element addresses reported on this screen are the same as element indexes shown on page 179 and 180 However unlike element indexes which cannot be changed addresses can be changed with aMODE SELECT command Installation and Operation 197 Chapter 11 SCSI Reservations screen The SCSI Reservations screen indicates if the library or its elements are reserved for exclusive use by a host computer The library and its elements are reserved and released through SCSI commands RESERVE and RELEASE You may want to view SCSI reservations if you are operating the library in a multi host environment and you want to determine which elements are reserved by which host Multiple hosts can reserve diffe
123. minated Robot The robot moves cartridges between the storage locations and the tape drives The robot contains a laser bar code scanner that reads bar code labels affixed to the cartridges See Appendix D for laser safety information Tape drives The library includes up to eight Exabyte M2 or Exabyte Mammoth tape drives which are housed in removable Exabyte drive carriers Each tape drive carrier contains a cooling fan CAUTION Do not mix M2 and Mammoth drives in the library Mixing drive models could cause data loss or drive failure Fixed cartridge slot The fixed cartridge slot located directly above the tape drives on the left provides a storage location for a single cartridge This slot is typically used to store an Exabyte Mammoth cleaning cartridge Exabyte X80 Product Overview Cartridge magazines The cartridge magazines are the removable carriers for the data cartridges Each magazine stores up to five cartridges The bottom of each magazine contains a white triangle called a calibration target that is used by the robot s laser scanner to accurately detect the location of the magazine The library can accommodate up to two rows tiers of magazines Each tier holds eight magazines which means that the library contains a total of eight or 16 magazines The magazines snap onto mounting plates on the library s rotating drum assembly allowing easy removal and replacement of cartridges Po
124. mm error The library could not communicate with a tape drive because of aproblem with the drive s SCSI ID Needs Cleaning O No 1 Yes Viewing tape drive statistics The Drive Statistics screen allows you to view data about robot moves to the tape drives Tape drive statistics are updated whenever there is a change in drive status Installation and Operation 123 Chapter 7 To view tape drive statistics 1 From the Information Menu select Statistics then Element Statistics 2 From the Element Statistics screen press FirstDrive The statistics for the first drive appears X80 Main Menu Info Statistics Drive Statistics Drive D1 Index 451 Loads 9 Reloads 0 Double Picks 0 Drive Label Nolabel Puts 0 Put Retries 0 Scan Retries 0 Short Ejects 0 First First First Page Element Drive EEP Elem Up Other Page Options Down 3 Ifyou want to view statistics for another drive press Page Down 124 Exabyte X80 Tape Drive Operation The following table describes the information in the Drive Statistics screen Note The Drive Statistics values represent cumulative totals from the time the library was first installed they do not restart from zero each time the library is powered on Drive statistics Field name Description Drive The drive number Index The element in
125. munications 266 Exabyte X80 Error Messages The following table describes the unnumbered library hardware error conditions Error description Corrective action Auxiliary Fan Fail The library s auxiliary fan has failed Power off the library Contact your service provider to replace this fan CAUTION Power off the library as quickly as possible Continued operation with this fan failure could cause permanent damage to the library s controller card Top Power Supply Fail The power supply located above the AC power entry module has failed Bottom Power Supply Fail The power supply located below the AC power entry module has failed Replace the failed power supply see page 135 If you need help contact your service provider Distribution Fan Fail The fan that cools the primary and the redundant power supply has failed Power off the library Contact your service provider to replace this fan CAUTION Power off the library as quickly as possible Continued operation could cause damage to the library s power supply Drive n Fan Fail Tape Drive n s fan has failed where n represents the tape drive number Contact your service provider for a replacement tape drive Installation and Operation 267 Appendix C The following table lists the numbered library hardware error conditions in numerical order
126. n Note The library tape drives or the entire SCSI bus can also be automatically reset by the host When the library is reset from the front panel the library performs a power on self test POST The Status Screen appears on the LCD as soon as POST begins Note If the library is performing a cartridge move operation when it is reset it completes the move operation before performing POST 112 Exabyte X80 F4 Tape Drive Operation During backup and restore operations the application software automatically controls cartridge processing to and from the tape drives However you may need to occasionally perform the following tape drive operations Monitor the tape drive LEDs Eject a data cartridge from the tape drive Clean a tape drive Reset a tape drive View tape drive information View tape drive statistics Place a tape drive in pass thru mode Take a tape drive offline Installation and Operation 113 Chapter 7 Monitoring the tape drive LEDs The figure below the front panel of the Exabyte Mammoth tape drive The following pages provide descriptions of the indicators and controls Door Unload EEDE button The tape drive uses light emitting diodes LEDs to indicate its operating states Normally you do not need to monitor the LEDs when the tape drive is installed in the library however basic LED states are described below for your reference
127. n software is compatible with the Exabyte X80 the Exabyte X200 or the Exabyte 480 See page 100 for information about emulation options You can obtain software compatibility information about Exabyte products from Exabyte s web site www exabyte com You can install the software application on the host computer before or after library installation However if you install the software first you may need to reconfigure it for use with the library Step 5 Prepare the library for installation Prepare the library as follows Ensure that the work area is free from conditions that could cause electrostatic discharge ESD Discharge static electricity from your body by touching a known grounded surface Locate an appropriate area for the library The library must be positioned on a level surface near a readily accessible outlet For proper cooling allow 4 inches 10 2 cm minimum clearance behind the library for adequate air flow 20 Exabyte X80 Installation and Setup Installing the library hardware This section provides step by step instructions for installing the library hardware You can use the table below as a checklist Vv Step Description 1 Install the library into a rack rack mount model only Lock the casters into place standalone model only Remove the packing foam and the attached cable clip Install a cleaning cartridge Attach labels to the magazine mounting plate
128. nch open ended wrench to attach a nut to the back of the 8 32 panhead screw Exabyte X80 Installation and Setup 11 Insert but do not tighten the four remaining front and rear screws If necessary attach nuts to the back of the screws The rails should now be attached by a total of six screws three front and three rear 12 Tighten all of the screws in the following order the three front rack screws first the three rear rack screws next and the four countersink screws last Tighten to 15 0 inch pounds 17 3 kg cm of torque gt Important To ensure that the rail stays level in the rack tighten the screws in the recommended order 13 To assemble the second rail repeat the instructions for rail assembly and installation starting on page 25 Installation and Operation 31 Chapter 2 Install the library into the rack WARNING The rack mount library weighs 233 302 pounds 106 137 kg To adequately support the library s weight make sure your rack is equipped with anti tip support legs 1 Using a mechanical lift elevate the library and use a 2 Phillips screwdriver to remove the casters from the bottom of the library chassis as shown in the following figure Caster 2 Save the casters in case you ever need to ship the library 3 Extend the anti tip support legs on the rack not shown 32 Exabyte X80 Installation and Setup 4 Elevate the library to the h
129. nclosed tape drives The library uses SCSI commands to receive instructions from the host and to report its status to the host SCSI components The SCSI system consists of the following components Initiator The host computer system acts as the initiator of commands It consists of the application software the operating system the device driver and the SCSI adapter card Bus The SCSI cables connected to the adapter card and to the library as wellas other devices on the bus provide a pathway or bus for passing commands Targets The library and the tape drives are peripheral devices or targets that are capable of receiving commands from the host Up to 16 devices can be connected to a wide SCSI bus in what is referred to as a daisy chain Installation and Operation 259 Appendix B Installing the library on the SCSI bus This section provides the basic rules and considerations for setting up the library on the SCSI bus Single ended HVD or LVD The Exabyte X80 supports an LVD low voltage differential or HVD high voltage differential SCSI configuration If you have an LVD library every SCSI device attached to the SCSI buses connecting to or from the library must be LVD If you have an HVD library every SCSI device must be HVD These SCSI devices can include the tape drives installed in the library the adapter card installed in the host computer additional devices attached to the SCSI bus and termin
130. nd place the cartridge Press Start to begin the test the default is 10 cycles or press to select the number of cycles you want to run Cycle The grip fingers on the robot open Press to begin the test the Gripper and close default is 10 cycles or press Set Cycles Cycle On the reach axis the axis on Sao Spec eta aes Reach Axis which the robot moves in and out the robot moves to the center of the vertical axis Then it extends toward the cartridge magazine and back to the home position on the reach axis Cycle On the horizontal axis the axis on Horizontal which the robot moves from side Axis to side the robot moves to the home position in front of the first drive located in the top far left position as viewed from the front Then it moves in front of the second drive and back to the home position 190 Exabyte X80 Hardware Exercises Test Description Additional instructions Cycle The robot moves to the home Press to begin the test the Vertical position on the vertical axis the default is 10 cycles or press Axis axis on which the robot moves up to select the number of and down Then it moves to the cycles you want to run top of the vertical axis and back to the home position Cycle Drum From ahome position the drum rotates 180 degrees clockwise and then 180 degrees counter clockwise to complete the rotation Cycle The entry exit port extends and Entry Exit retracts Port Cycle T
131. ned from your vendor when repacking and shipping the library Do not use the shipping carton and packing materials to ship items other than a library Preparing the library for shipping To prepare the library for shipping 1 288 From inside the library remove all magazines You can manually rotate the drum assembly to reach back magazines Make sure the robot and the tape drives do not contain cartridges Power off the library Remove the power cord the SCSI cables and any terminators or jumpers Do not ship these items if you are returning the library to the factory Insert the bottom foam packing piece under the robot Exabyte X80 Library Shipment tioned is posi ing piece 289 figure If necessary adjust the position of the robot so that it horizontally across the inside of the library as shown in the fits inside the space in the foam pack 6 Insert the top foam packing piece so that it Robot Packing foam ing piece 7 Locate the string attached to the top left side of the foam pack Installation and Operation Appendix E 8 Extend the string with the cable clip attached to approximately halfway up the vertical pulley belt 9 Unsnap the cable clip and then snap the two sides around the pulley belt as shown in the following figure Vertical pulley belt Cable clip Pa
132. nnecting the library to the host computer see page 222 New firmware for the tape drive You can download new firmware from Exabyte s web site www exabyte com or you can contact Exabyte Technical Support Drive monitor program Exabyte provides a PC based drive monitor software program Mammoth Monitor that you can download from Exabyte s web site www exabyte com or request from Exabyte Technical Support Note Another PC based program EXPERT is also available from Exabyte If you want to use EXPERT contact Exabyte Technical Support Step 1 Place the drive in pass thru mode The tape drive must be in pass thru mode to communicate with the library s serial port To place a tape drive in pass thru mode 1 Make sure the library is in a ready state idle operating status no errors and so on 2 If necessary disable security see page 82 234 Exabyte X80 Library Firmware 3 Make sure the library is in LCD mode see page 104 4 From the Maintenance Menu press the softkey 5 Press the softkey The following screen appears X80 Main Menu Maint DriveMaint Drive Comm Set Pass thru Parameters e Tape Drive D1 Press Start to place the tape drive in pass thru mode Make sure the SCSI bus connected to the tape drive is deactivated before pressing Start Set Dest Start Other Options 6 Press SetDest then use the soft
133. nnection Connecting the Ethernet cable Installing the NetStorM Library Monitor software Note You can also use the Ethernet connection to access the library s firmware via FTP For more information about using FTP see Chapter 12 Configuring the Ethernet connection To configure the Ethernet connection for communication with NetStorM Library Monitor you need to use the Ethernet Setup Menu available from the library s front panel Installation and Operation 93 Chapter 5 94 The following table describes the configuration options and settings available from the Ethernet Setup Menu The figure on the following page shows these options as they are displayed on the library s front panel Ethernet Menu option Description Ethernet Access Ethernet access to the library s data is allowed enabled or is prevented disabled Control Enabled Currently not a supported feature Network Address The method used to set the IP address of the library static or DHCP A Static setting is recommended since DHCP may require periodic reinstallation of the NetStorM Monitor software IP Address The IP address of the library which allows information to be routed from the library to the server where the NetStorM Monitor software is installed Subnet Mask The network subnet mask which allows communication to be routed to designated devices within the network Default Gateway Addres
134. nt from the operator panel set the library to LCD mode Library operations that require LCD mode to move the robot such as cleaning the tape drives and performing hardware exercises are accessed from the Maintenance Menu Note You can set many operator panel features for example configuration options without changing to LCD mode LCD mode is required only when you want to control the motion of the robot from the LCD Console mode To control robot movement from Console mode the library must be connected to a remote terminal through the serial port Controlling robot movement from Console mode is typically used only by service providers You do not need to switch to Console mode if you want to upgrade the firmware or create diagnostic listings For more information about firmware upgrades and diagnostic listings see Chapter 12 Changing the control mode 1 Make sure the library is in the ready state idle operating status no hardware errors and so on 2 If security is enabled disable it see page 82 Installation and Operation 105 Chapter 6 3 From the Main Menu select Robot Control Menu The following screen appears Main Menu Robot Mode Select anew mode for controlling the robot Current Mode CONSOLE New Mode LCD Press Save or Cance SCSI LCD Console Save Other Options Cancel 4 Select the desired mode by pressing the ap
135. o this by using either a SCSI command or the console Read Firmware command if supported by your software To make a copy of the current library firmware by using a SCSI command use the READ BUFFER or READ FIRMWARE SCSI command For more information about using the SCSI commands refer to Exabyte X80 and X200 Libraries SCSI Reference To make a copy of the current library flash code by using the console Read Firmware command follow these steps 1 From the Help screen type flash The Program Flash screen appears L Program Flash Farir CHECESUA Calculated Bai Heads Ax Peed LASH CHECKSUR Calculated Bafdda Fead BxPdda l 27 13 58 Exabyte SHE U2 Pend img S OLE Etate sDONDOLE l 2 Tocopy the current library flash code type rflash and then press Enter Installation and Operation 225 Chapter 12 3 Press Alt D 4 Use your terminal emulation program to specify the destination location path and filename for the current firmware Step 5 Transfer the new flash code To transfer the new flash code to the library or Ethernet card 1 From the Program Flash screen shown below transfer the flash code file as follows For the library flash code type pflash For the Ethernet flash code type penet flash L Program Flash MMMM MMMM 4 E Rectert M 1i 2 3 4 5 amp F BF F Hid iz 13 14 i5 POT CHECKSU H Calculated Bs9AR1 Heads Ax deed LASH
136. ommand The Select a drive and reissue the command attempted command could not 101 be executed because the specified element was not a drive 278 Exabyte X80 Error Messages Error Description Corrective action number Bad cal value Calibration came Perform calibration again Up Wia Bad Vane Check the calibration target at the indicated bad location and make sure the target is in good condition 107 Ifthe error occurs again make sure the library and the tape drives are not being used by any host then reset the library from the operator panel Ifthe error persists contact your service provider Missing cal target The robot Open the library door and look for could not find acalibration target anything that might be blocking the 108 calibration targets Ifthe error persists contact your service provider Check cleaner A clean drive Eject the cartridge from the tape drive operation failed because the and remove it manually see drive did not unload the cleaning page 119 cartridge within a reasonable 109 amount ot HANG Make sure the cartridge in the tape drive is a cleaning cartridge If the cartridge is a cleaning cartridge make sure it still has cleaning cycles available see page 86 Installation and Operation 279 Appendix C Error Description Corrective action number 130 SCSI chip error SCSI Make sur
137. on and Operation 173 Chapter 9 174 Step 1 Remove the power supply blank cover 1 From the back of the library use a 2 Phillips screwdriver to release the two captive screws on the power supply cover Captive gt screws 2 Remove the cover You do not need to keep it for future use Exabyte X80 Library Upgrades Step 2 Install the new power supply 3 Orient the new power supply so that the release lever is on the right and slide it into the open housing The power supply should slide in easily If there is any resistance adjust the position of the power supply and try again Do not force it in CAUTION If you pull out the power supply after initially seating it wait at least 60 seconds before reinserting the power supply in the library If you reinsert the power supply in less than 60 seconds you will need to reset or power cycle the library for the power supply to operate Release lever Installation and Operation 175 Chapter 9 4 Once the power supply is correctly seated push the release lever down until it is parallel with the back of the library 5 Using a 2 Phillips screwdriver tighten the two captive screws to 8 0 inch pounds 9 2 kg cm of torque Upgrading the firmware You can upgrade the Ethernet firmware via the serial port or the Ethernet port You can upgrade the libr
138. on and Operation 65 Chapter 3 Notes 66 Exabyte X80 A Library Configuration After installing the library hardware and application software you can set basic configuration options This chapter describes how to Use the operator panel Access menus from the status screen Set basic configuration options Check the setup Using the operator panel The library includes a 240 x 320 pixel LCD and keypad called the operator panel which allows you to interactively control library operations Using the operator panel you can set library options check operating statistics and diagnose errors Installation and Operation 67 Chapter 4 LCD and keypad The keypad contains a set of context sensitive keys called softkeys located below the LCD screen Softkey functions change as you navigate to different locations in the menu structure To select a menu option press the softkey corresponding to the key position displayed on the LCD For example to access the Main Menu from the Status Screen the first screen displayed when you power on the library press the Main Menu softkey as shown in the following figure X80 Status Screen Librar Status POST Loading D1 Drive Status Dl M2READY TAPE D2 M2READY TAPE D3 M2READY TAPE Operator Messages Door locked LCD securi ty Main Menu key on LCD Main Next Menu Drive Reset
139. on software can issue a SCSI REQUEST SENSE command to the library to obtain information This information called sense data is displayed on the SCSI Sense Data screen along with any Pending Unit Attention information This data provides information to help you diagnose problems with the library For more detailed information about SCSI sense data refer to the Exabyte X80 and X200 Libraries SCSI Reference To view the sense data 1 From the SCSI Information Menu select SCSI Sense Data The SCSI Sense Data screen appears 2 Press Page Up and Page Down to view information for additional devices 200 Exabyte X80 Library Status The following table describes the information in the SCSI Sense Data screen Sense data Host ID The SCSI ID of the host s connected to the library Sense Key This is the sense key returned by the REQUEST SENSE command The sense keys are Oh No Sense There is no specific sense key information to report 2h Not Ready The library is not ready to perform motion commands 4h Hardware Error The library detected a hardware failure during a self test or while performing a command Operator intervention may be required 5h llegal Request There was an illegal parameter in the command descriptor block or in the additional parameters supplied as data for a command or the library is in the wrong mode to execute the command 6h Unit Attention The cartridge inventory may have been viol
140. on the library Required tools and equipment Make sure you have the following New tape drive included with the tape drive kit 2 Phillips screwdriver not included with tape drive kit Protect from ESD Ensure that the environment is free of conditions that could cause electrostatic discharge ESD If possible use a grounded static protection wristband during installation If a wristband is not available touch a known grounded surface such as the library s metal chassis 138 Exabyte X80 Routine Service Step 1 Unload a cartridge from the tape drive If the drive you are replacing contains a cartridge you must remove it before replacing the tape drive To unload the tape drive 1 2 If necessary disable security see page 82 Unlock and open the library door Locate the drive that contains the cartridge and press the unload button on the right side of the drive s faceplate Wait until the drive ejects the cartridge then remove it Installation and Operation 139 Chapter 8 Step 2 Disconnect the library and tape drive 1 Power off the library Note Trained service personnel can install additional tape drives without interrupting library operation For more information about this hot swappable feature contact your service provider 2 Disconnect the power cord WARNING Before performing this installation or maintenance procedure be sure that the library power switch is
141. ords shown in Courier for example flash are commands you type Upgrading firmware via the console interface These instructions describe how to upgrade the library or Ethernet flash code using the console interface and a terminal emulation program such as CHS Terminal or HyperTerminal Note Although you can download new Ethernet firmware via the console interface you cannot make a backup copy of the current Ethernet firmware from this interface Upgrading firmware via the console interface involves the following steps V Step Description 1 Connect the serial cable Set the library s baud rate Access the console interface Copy the current flash code Transfer the new flash code OIJ AJOJN Transfer the new boot code if necessary 220 Exabyte X80 Before you begin Library Firmware Before accessing the console interface you must set up the following hardware and software environment Host computer that uses an RS232 serial port Astraight through 9 pin serial cable not a null modem cable New firmware for the library or Ethernet card You can download new firmware from Exabyte s web site www exabyte com or you can contact Exabyte Technical Support Software that has the following options set if applicable Option Setting Port setting Data bits 8 Port setting Parity None Port setting Stop bits 1 Port setting
142. p side of a caster as shown in Expanded View 1 of the following If your library is a standalone model you can lock the casters into 1 Position the open end of the wheel chock so that it faces the figure place by using the wheel chocks shipped with the library Step 2 Lock the casters into place Expanded View 1 Expanded View 2 39 For each of the four casters slide the chock toward the caster then position the left and right side of the chock around the front and back of the caster as shown in Expanded View 2 2 Installation and Operation Chapter 2 Step 3 Remove the packing foam and cable clip 1 Insert the key in the lock of the library door push in and turn it one quarter turn clockwise Open the library door locate the string attached to the left side From inside the door 2 as shown in the following figure A of the foam packing piece BAIIA AAAA EN OID ODOODODOODODOOBED ee ee ee DIISSII SSDNA AVII IPPP I VIII III II IIVI AIII PIA E BEII VIVII IIIA VIVII IIIJ VIVII IPI IIIA III II III Vertical pulley belt Cable clip Packing foam lt 3 Follow the string from the packing foam up to the cable clip attached to the robot s vertical pulley belt Exabyte X80 40 Installation and Setup 4 Release the cable clip so that it disengages from the pulley belt and remove it from the
143. pes 63 using AME tape 65 CHS Terminal 220 239 cleaning LED indicator for tape drives 114 115 library window 128 requirements for library 128 SmartClean media 63 tape drive options 115 118 305 Index cleaning cartridge installing in fixed slot 41 replacing with Autoclean enabled 89 using the correct type 86 116 cleaning packets 128 Configuration Menu 72 76 console interface using to create diagnostic listings 239 using to upgrade firmware 220 using to view LCD password 242 Console mode 105 contrast adjusting on LCD 101 control mode changing 105 prevented from changing 80 serial port 105 types of 104 daisy chain configuration 259 data capacities 5 252 data cartridges See cartridges data grade media 61 date setting on LCD 101 Demo Menu 181 destination index 177 306 diagnostics bar code listing 239 creating viaFTP 241 creating via the console interface 239 Ethernet listing 241 library listing 239 241 viewing from operator panel 184 Diagnostics Menu 184 191 differential SCSI bus cable lengths for 255 door for library caution about opening 107 cleaning 128 closing and locking 42 malfunctioning sensor 210 prevented from opening 80 110 drive statistics 124 125 Drive Statistics screen 124 element addresses defaults 179 description of 181 viewing current addresses 197 element indexes 177 Element Reservation screen 199 element statistics 205 206 Element Statistics screen 205 elements addresses
144. ply is operational Fail 1 The bottom library power supply has failed Power Dist 0 The fan for the power supply is operational Fan Fail 1 The fan for the power supply has failed Exabyte X80 Library Status Digital System Sensors continued Field name Description Auxiliary 0 The auxiliary fan is operational Fan Fail 1 The auxiliary fan has failed Drive n 0 Tape Drive n s fan where n represents the tape Fan Fail drive number is operational 1 Tape Drive n s fan has failed Drive n 0 Tape Drive nis not present Present 1 Tape Drive nis present Analog System Sensors Field name Description 5V mV The output of the 5 volt power supply in millivolts 12V mV The output of the 12 volt power supply in millivolts 12V mv The output of the 12 volt power supply in millivolts 24V mV The output of the 24 volt power supply in millivolts Viewing the library command history The Library Command History screen creates a display of the most recent 300 events that have occurred in the library If you contact technical support personnel a technician may ask you to scroll through this buffer looking for particular events Installation and Operation 211 Chapter 11 To display the command history 1 From the Information Menu press the softkey to select Library Command History 2 Scroll through the buffer
145. propriate softkey gt Important When the library is in LCD or Console mode the software application cannot control robot movement 5 Press to activate the robot control mode you have selected 106 Exabyte X80 Library Operation Replacing cartridges and magazines This section describes how to Replace a single cartridge Replace the cartridge magazines Store cartridges outside the library Note For information about selecting data cartridges for your library see Chapter 3 starting on page 61 Replacing data cartridges To replace individual data cartridges use the entry amp xit port EE port The EE port contains a magazine that can hold up to five cartridges gt Important Do not open the library door to replace individual cartridges Opening and closing the library door causes the library to perform a time consuming cartridge inventory Inserting cartridges in the EE port magazine 1 If necessary disable security see page 82 2 From the Main Menu press ExtendEEPort The library moves the EE port magazine toward the EE port door gt Important You must extend the EEport before you can open the EE port door Installation and Operation 107 Chapter 6 3 Open the EE port door by pressing in on the tabs located on either side of the door handle as shown in the following figure OAA JL 4 Lower the FE port door and inser
146. qs For the Ethernet card get the file named enet sqs Step 4 Rename the new flash code Before you can transfer the new flash code to the library or Ethernet card you need to rename the new file so that the library can recognize it when the file is transferred via FTP To rename the new flash code file 1 Create a directory named after the new flash code version number For example if the new library flash code is 2 4 4 name the directory 2_4 4 If the new Ethernet flash code is 1 11 7 name the directory 1_11_7 and so on Installation and Operation 231 Chapter 12 2 Download the new library or Ethernet flash code file into this directory 3 In the directory that contains the new flash code file rename the file as follows For the library flash code rename the file arrowhed sqs For the Ethernet flash code rename the file enet sqs Step 5 Transfer the new flash code Use the FTP command for your utility to transfer the new flash code to the library or Ethernet card as follows For the library put arrowhed sqs For the Ethernet card put enet sqs gt Important Make sure you obtain this file from the directory named after the new library or Ethernet flash code version The system initiates the code upgrade displaying its progress on the library s LCD screen When the upgrade has completed successfully the library automatically resets CAUTION Do not attempt to perform lib
147. r panel If the error persists contact your service provider 80 EE port failed to extend The entry exit port could not extend 81 EE port failed to return The entry exit port could not retract Open the door and look for anything that might be obstructing the movement of the entry exit port Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider 276 Exabyte X80 Error Messages Error Description Corrective action number EE cartridge jammed The robot Make sure the cartridge is installed could not pick a cartridge from correctly in the entry exit port the entry exit port magazine magazine slot see page 107 ee smokima Make sure the library and tape drives 86 9 f are not being used by any host then reset the library from the operator panel Ifthe error persists contact your service provider EE port door open The entry exit Make sure the entry exit port door is port could not retract because closed Ine ENYEK POr soar was Repeat the Retract command see 87 open page 107 Ifthe error persists contact your service provider Drive HW error The tape drive Make sure the library and tape drives could not perform an operation are not being used by any host then because of a hardware error reset the library from the operator panel 90
148. r you may need to occasionally perform the following library operations Determine the robot control mode Replace cartridges and magazines in the library Reset the library Installation and Operation 103 Chapter 6 Determining the robot control mode To determine which interface will control robot motion you can set the library to one of the following control modes SCSI Control robot motion with the application software LCD Control robot motion with the library s operator panel Console Control robot motion with a remote console program The following sections describe robot control modes for the library Instructions for changing the control mode begin on page 105 Note Robot control mode settings remain through resets and power cycles SCSI mode To control robot movement using the application software set the library to SCSI mode In this standard operating mode the application software controls the motion of the robot by issuing SCSI commands across the SCSI bus Note The application software can issue SCSI commands to the library regardless of the control mode However the library must be in SCSI mode for the application software to control robot motion for example when it issues cartridge movement commands For detailed information about SCSI commands refer to the Exabyte X80 and X200 Libraries SCSI Reference 104 Exabyte X80 Library Operation LCD mode To control robot moveme
149. r dust Store cartridges with the write protect switch in the protected position See page 49 for information about setting the write protect switch Store cartridges as soon as possible after you remove them from the library Immediate storage helps avoid many of the conditions that can damage tapes such as temperature and humidity fluctuation particulate contamination and excessive handling If possible store cartridges in a cartridge magazine In the cartridge magazine cartridges are protected from airborne contaminants by a clear plastic cover With the cover in place the magazines can be stacked on top of each other to make the most efficient use of storage space Installation and Operation 111 Chapter 6 Resetting the library You may need to reset the library to put new settings into effect or to clear a hardware error A reset causes the library and the tape drives to perform their power on self tests The tape drive will rewind the tape after a reset but will not eject the cartridge CAUTION Before resetting the library make sure the library or tape drives are not communicating across the SCSI bus Resetting the library may disrupt communications on the SCSI bus To reset the library you can use one of the following methods From any screen select Other Options Press Reset then press again at the confirmation screen Performa power on reset by turning the library off then back o
150. r information about SCSI cable specifications see page 255 Although LVD SCSI is compatible with single ended SCSI the internal SCSI cable lengths for the X80 LVD library see page 255 may cause the total cable length to exceed the maximum length allowed for a single ended bus Exabyte therefore does not support single ended devices on an LVD library s SCSI bus CAUTION Do not connect an LVD library to a single ended bus Doing so may cause the bus to hang Also do not mix LVD and HVD devices on the same SCSI bus or you may damage the devices attached to that bus 52 Exabyte X80 Installation and Setup Before you begin 1 Power off the host computer and any peripheral devices CAUTION To avoid damaging the tape drives make sure the library is powered off when you connect the library and the tape drives to the SCSI bus 2 If you are unfamiliar with connecting devices on a SCSI bus especially issues concerning LVD and HVD configurations read Appendix B 3 Determine the SCSI bus configuration that is how many SCSI buses you will connect to the library and which device you will connect to which bus If you want to connect the wide library HVD only to a narrow SCSI bus see page 257 for adapter specifications 4 Makesure you have the necessary SCSI cables and terminators to connect the library to the SCSI bus If you need to order any of these items see Contacting Exabyte on th
151. r supply installed in the library Installation and Operation 253 Appendix A Power cord specifications The library is shipped with a seven foot 2 1 meter 18 AWG 3 conductor AC power cord for 120 volt use in the United States and Canada The power cord has a molded NEMA 5 15P male connector on one end and a molded IEC 320 female connector on the other end The power cord is UL Listed and CSA Certified Other voltages and international use If you are planning to use an input voltage other than 120 volts AC or if you plan to use the library outside of the United States or Canada you must supply your own power cord Criteria for U S and Canadian 220 VAC power cord It must have a molded NEMA 6 15P attachment plug on one end Jtmust havea molded IEC 320 female connector on the other end The cordage must be an SJT or SVT type 3 conductor 18 AWG minimum The power cord must comply with local electrical code Criteria for international 230 VAC power cord It must have an attachment plug of the proper type rating and safety approval for the intended country It must have an IEC 320 female connector on one end The cordage must be adequately rated and harmonized to CENELEC publication HD 21 254 Exabyte X80 Specifications SCSI cable specifications Exabyte recommends wide SCSI cables that comply with the SCSI 3 specification and meet the specifications listed in the fo
152. rary Cleaning packets for the door Included with the library Four wheel chocks Included with the library Sample bar code labels Included with the library Exabyte X80 Installation and Setup Step 3 Obtain additional equipment The following table lists the additional equipment you may need to obtain Equipment For more information SCSI cables Use only wide LVD or HVD SCSI cables For more information about cable specifications see page 255 SCSI terminators See page 256 SCSI adapters See page 257 Power cord if outside the U S See page 254 or Canada Ethernet cable See page 257 Data cartridges 40 or 80 See page 46 depending on the number of slots in your library Cleaning cartridges See page 40 Bar code labels To create your own labels see the Exabyte Bar Code Label Specification for 8mm Cartridges To obtain information about reliable vendors see Exabyte s web site at www exabyte com Set of mounting rails and Included with rack mount hardware model Rack mount model 19 inch by Contact a rack supplier 30 to 36 inch EIA standard rack with anti tip support legs Available from Exabyte see Contacting Exabyte on the inside of the back cover or contact your service provider Installation and Operation 19 Chapter 2 Step 4 Prepare the host computer Make sure your applicatio
153. rary operations or power down the library until after the library automatically resets 232 Exabyte X80 Library Firmware Step 6 Transfer the new boot code The library and Ethernet boot code versions must correspond to the new library and Ethernet flash code versions To make sure you have the appropriate code levels for your library check the Exabyte web site at www exabyte com If necessary you can transfer updated boot code to the library or Ethernet card CAUTION To transfer library or Ethernet boot code contact Exabyte Technical Support for assistance 1 800 445 7736 Upgrading the tape drive firmware These instructions describe how to upgrade the firmware using a drive monitor program Note Check Exabyte s web site at www exabyte com for the most current version of the drive monitor program Upgrading the tape drive firmware with a drive monitor program involves the following steps V Step Description 1 Place the tape drive in pass thru mode Configure the drive monitor program 2 3 Transfer the new firmware 4 Upgrade firmware for additional drives Installation and Operation 233 Chapter 12 Before you begin Before accessing the drive monitor program you must set up the following hardware and software environment Host computer that uses an RS232 serial port Astraight through 9 pin serial cable not a null modem cable co
154. rent elements within a single library For example Host 1 may reserve cartridge slots 1 through 100 for its exclusive use while Host 2 may reserve slots 101 through 200 To view SCSI reservations 1 Select SCSI Reservations from the SCSI Information Menu The SCSI Reservation screen appears 2 To view additional elements press Page Up and Page Down 3 To return to the SCSI Information Menu press then press Previous 198 Exabyte X80 The information Library Status in the SCSI Reservations screen is described in the following table Unit reservation Unit Reserved 0 The library is not reserved by the host 1 The library is reserved by the host Host ID The host s ID if the library is reserved Element reserva tions Index The index of the element Element Address The address of the element Elem Type The type of element which can include Slot cartridge slot EEP entry exit port slot Robot Drive Host ID The SCSI ID of the host that currently has the element reserved Reservation ID The ID that the element is reserved under This is anumber assigned by ahost when the reservation was made If there is no reservation the Reservation ID and Host ID columns display none Installation and Operation 199 Chapter 11 SCSI Sense Data screen When an error or change of state occurs the applicati
155. rent operation EJECT PRVNT The software has disabled the eject function with the PREVENT ALLOW MEDIA REMOVAL command LLEGAL TAPE The tape drive detected an incompatible cartridge and has ejected it Present 0 A tape drive is not installed 1 A tape drive is installed Occupied 0 There is no cartridge in the tape drive 1 There is currently a cartridge in the tape drive Occupied Valid 0 The library door has been opened or some other interruption has occurred so the occupied information may not be reliable 1 The occupied information is reliable Exabyte X80 Tape Drive Operation Tape Drive Information screen continued Accessible 0 The tape drive is not accessible to the robot because acartridgeis loaded inthe tape drive or the tape drive s status is unknown 1 The tape drive is accessible to the robot because an unloaded cartridge is in the tape drive or the drive is empty Warning 0 No warning For information about corrective action for the following error codes refer to Appendix C 78 Drive not talking The library could not communicate with the drive 90 Drive HW error The tape drive could not perform an operation because of a hardware error 92 Drive offline The tape drive could not be used because it was taken offline 93 Drive swapped A drive was replaced using the Tape Drive Service Menu 192 Drive co
156. restore the factory default settings for FTP and the community strings press Default Security Default settings are shown above 12 To restore the factory default settings for FTP and the community strings as well as all NetStorM Monitor writable fields press Defaultall Installation and Operation 97 Chapter 5 Connecting the Ethernet cable After setting the Ethernet configuration options connect the library to the server by attaching an Ethernet cable to the Ethernet port The Ethernet port is located on the back of the library as shown in the following figure For Ethernet cable specifications see page 257 Ethernet port To connect the Ethernet cable to the library 1 Insert one end of the cable into the Ethernet port until you hear it snap into place 2 Connect the other end of the cable to the server where you plan to install the NetStorM Monitor Library software 98 Exabyte X80 Optional Configuration After you connect the Ethernet cable you can check the Ethernet light emitting diodes LEDs for information about the status of the Ethernet connection see page 12 Installing NetStorM Library Monitor software You are now ready to install the NetStorM Library Monitor software from the CD that is shipped with your library The CD also contains a readme file with software installation instructions Once you have installed NetStorM Library Monitor software on a hos
157. rnal Do not use internal terminators to terminate the library or the tape drives For HVD buses Exabyte recommends AMP Amplimite 869515 1 SCSI terminator For LVD buses Exabyte recommends AMP Amplimite 796051 1 SCSI terminator 256 Exabyte X80 Specifications SCSI adapter specifications The wide to narrow SCSI adapter used to connect the wide 68 pin HVD library to a narrow 50 pin HVD SCSI bus must terminate the unused data lines in the library s wide SCSI configuration A68 pin female to 50 pin male HVD adapter part number 320225 is available from Exabyte Since LVD is available in wide only LVD adapters are not available gt Important Ifyou use an adapter other than the one available from Exabyte make sure it terminates the unused data lines Ethernet cable specifications The Ethernet port connector is a pin through hole RJ 45 shielded connector To connect to the Ethernet port use an approved Category 3 10Base T connection or Category 5 100Base T connection data grade cable compliant with EIA TIA 568 Installation and Operation 257 Appendix A Notes 258 Exabyte X80 34 SCSI Configuration This appendix provides an overview of the Small Computer System Interface 2 SCSI 2 and gives an overview of how to configure the SCSI bus SCSI is a standard specification that allows an application running on a host computer to communicate with peripheral SCSI devices such as the library and the e
158. rom the Main Menu The following screen appears _ Rea Main Menu Info Flash Version Rom Version Enet Flash Version Enet Rom Version 33 SCSI Card Type LVD LVD Mode SE 4 2 4 7 ANI 30 all 14 2 oll Be SCSI Information Menu Statistics System Sensors Library Command History Inventory Menu Tape Drive Information SCSI System Info Stats S asor History Other Inven Drive Options tory Info Exabyte X80 Library Status Viewing SCSI information The SCSI Information Menu contains data about SCSI data To display this menu select SCSI Information from the Information Menu The following screen appears Main Menu Info SCSI e SCSIMode Parameters e SCSI Reservations e SCSI Sense Data Mode Reser Params vations Other Options SCSI Mode Parameters screen The SCSI Mode Parameters screen displays the settings of various operating mode parameters These parameters are equivalent to the parameters reported by the library in response to a MODE SENSE command issued by the application software Installation and Operation 195 Chapter 11 196 Typically the values of these parameters are changed by a MODE SELECT command For information about the MODE SENSE and MODE SELECT commands refer to the Exabyte X80 and X200 Libraries SCSI Reference The SCSI Mode Parameters screen display
159. rom the back of the library For example if your library contains three tape drives and you want to install a fourth drive in sequential order install that drive in slot 454 Rear view of tape drives Drive 2 452 Drive 1 451 Drive 4 454 Drive 3 453 Drive 6 456 Drive 5 455 Drive 8 458 Drive 7 457 168 Exabyte X80 Library Upgrades To remove the service access cover 1 From the back panel use a 2 Phillips screwdriver to release the two captive screws that secure the service access cover to the drive slot where you want to install the new tape drive as shown in the following figure Captive _ screws 2 Remove the cover so that the drive slot is open You can discard the cover WARNING Do not power on the library with a drive slot open You must install atape drive in the open slot before powering on the library Installation and Operation 169 Chapter 9 Step 3 Install the tape drive To install a tape drive in the library 1 Make sure the drive model you are about to install Mammoth 2 or Mammoth matches the other drives in the library CAUTION Do not mix M2 and Mammoth drives in the library Mixing drive models could cause data loss or drive failure 2 Make sure the symbol on the new drive carrier LVD or HVD matches the symbols on the already installed drives The SC
160. ronment Host computer that uses a pin through hole RJ 45 shielded Ethernet connector ACategory 3 10BaseT connection or Category 5 100BaseT connection data grade cable Software that supports RFC 959 file transfer protocol Create the diagnostic listing To create a library or Ethernet diagnostic listing via FTP 1 If necessary connect the Ethernet cable to the library and the host computer see page 230 2 From your host computer activate the FTP utility you are going to use to send the diagnostic buffer information from the library to the host computer Installation and Operation 241 Chapter 12 3 Make sure the FTP file transfer type is set to ASCII 4 Use the FTP command for your utility to get the diagnostic listing as follows Fora library diagnostic listing get libtrace txt For an Ethernet diagnostic listing get etrace txt 5 Ifnecessary specify a destination location path and filename for the diagnostic listing Viewing the LCD password You can view the LCD password from the Configuration Information screen on the console interface Before you begin Before accessing the console interface you must set up the following hardware and software environment Host computer that uses an RS232 serial port Astraight through 9 pin serial cable not a null modem cable Software that supports ANSI 3 64 terminal protocol and XMODEM data transfer protocol such as CHS Termina
161. rtridge Exabyte X80 42 Installation and Setup Step 5 Attach labels to the mounting plates The library is equipped with numbered labels that are attached to each mounting plate on the drum You can attach additional labels that allow you to visually identify the magazine numbers and their corresponding cartridge slot numbers Each magazine number matches the corresponding mounting plate number For example you would attach magazine 0 to mounting plate 0 Similarly each cartridge slot number matches the corresponding element index number For more information about element index numbers see page 177 The following table describes the cartridge slot label numbers and their corresponding magazine label numbers Magazine Cartridge slot Magazine Cartridge slot label label label label 0 1 5 8 41 45 1 6 10 9 46 50 2 11 15 10 51 55 3 16 20 11 56 60 4 21 25 12 61 65 5 26 30 13 66 70 6 31 35 14 71 75 7 36 40 15 76 80 For information about the mounting plate numbering scheme refer to the illustration on page 157 For information about element index numbers refer to the illustrations on pages 179 to 180 Installation and Operation 43 Chapter 2 44 Remove the magazines To easily access the mounting plates first remove the magazines 1 Make sure the robot and its cabling are safely out of the way of the magazines If necessary move
162. ry s serial port and a console interface program or you can use the Ethernet port and an FTP utility For more information about how to create diagnostic listings see Chapter 12 To report a problem to Exabyte Technical Support see the inside back cover for contact information Installation and Operation 249 Chapter 13 Notes 250 Exabyte X80 A Specifications This appendix provides specifications for the library including Storage capacities Overall specifications Power cord specifications SCSI cable specifications SCSI terminator requirements SCSI adapter requirements Ethernet cable specifications Installation and Operation 251 Appendix A Storage capacities 252 The storage capacity of the X80 library varies according to the type of drive and media contained in the library The table below summarizes the storage capacity of a library containing M2 tape drives Exabyte X80 with M2 Capacity using 225m AME SmartClean data cartridges 40 data cartridges 6 0 terabytes TB 80 data cartridges 12 0 TB a Assumes a 2 5 1 compression ratio Actual compressed capacity varies depending on the type of data being recorded The table below summarizes the storage capacity of a library containing Mammoth tape drives Capacity using 170m Exabyte X80 with Mammoth AME data cartridges 40 data cartridges 1 6 TB 80 data cartridges 3 2 TB
163. s Prepare and install data cartridges Connect the library to the SCSI bus Connect the power cord Oo OI NI oO a BR wy Pd Power on the library WARNING Before performing this installation or maintenance procedure be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet Installation and Operation 21 Chapter 2 Step 1 Install the library into a rack If you have a standalone library go to the instructions on page 40 for Step 2 If you have a rack mount library follow these instructions to install the library into a rack You can use the table below as a checklist Y Step Description 1 Assemble the rails Attach the rails to the rack Install the library into the rack Attach the library to the rack 2 3 4 Remove the library front covers 5 6 Replace the library front covers WARNING The rack mount library weighs 233 302 pounds 106 137 kg You must use a mechanical lift to move the rack mount library 22 Exabyte X80 Installation and Setup The library will rest on the supporting shelves of the assembled rails The orientation of the rail assembly is shown in the following figure Rail assembly Front of rack Note The rails weigh 25 pounds 11 3 kg To ensure smooth rail installation
164. s The default TCP IP gateway address which allows communication to be routed outside the subnet Ethernet Security and Defaults Restores factory settings for FTP user name and password as well as community strings Restores factory settings for all NetStorM Monitor fields including security defaults Exabyte X80 Optional Configuration To configure the Ethernet connection between the library and NetStorM Library Monitor software 1 If necessary disable security see page 82 2 From the Configuration Menu press EthernetSetup The following screen appears X80 Main Menu Configuration Ethernet e Ethernet Access Disabled Control Enabled Disabled e Network Address Static e P Address 000 000 000 000 e Subnet Mask 000 000 000 000 Gateway Addr 000 000 000 000 Ethernet Security and Defaults Toggle Toggle Toggle Set IP Reece Control Network Address Other Set Sub Set Ethernet Options net Mask Gateway Security Installation and Operation 95 Chapter 5 96 gt Important Do not enable Ethernet access until step 8 If you enable Ethernet access before configuring the library you must power cycle the liorary after completing the following steps to ensure that the new settings will take effect To enable static IP addressing press until the screen reads Network Address Static Note Although you can
165. s extended V LM629 reset fail The library Make sure the library and tape drives could not reset the servo chip for are not being used by any host then the vertical axis reset the library from the operator 46 panel Ifthe error persists contact your service provider 50 D axis does not move The drum Open the door and look for anything could not move on its axis that might be obstructing the drum D axis failed home The library Make sure the library and tape drives could not determine the home are not being used by any host then position for the drum reset the library from the operator 51 panel Ifthe error persists contact your service provider Mult drum indices The library Contact your service provider 52 found multiple drum flags and could not determine the drum home position R axis interference The library Make sure the library and tape drives could not position the drum are not being used by any host then because the reach axis was reset the library from the operator 53 extended too far panel If the error persists contact your service provider Installation and Operation 271 Appendix C Error Description Corrective action number D LM629 reset fail The library Make sure the library and tape drives could not reset the servo chip for are not being used by any host then the drum axis reset the library using the operator 56 panel Ifthe error persists
166. s three types of parameters as follows Element Address Page Parity Page LCD Page For each parameter the SCSI Mode Parameters screen shows the Current Saved and Default values The current value is the value currently active It is either the power on default ora temporary value set by the latest MODE SELECT command The saved value is the value specified as the power on default by a MODE SELECT command After a saved value has been specified with a MODE SELECT command this value takes effect immediately and each time you power on the library The default value is the original value set at the factory To view SCSI mode parameters 1 From the Information Menu select SCSI Information 2 From the SCSI Information screen press Mode Params 3 To view additional parameters press Page Up and Page Down 4 Toreturn to the SCSI Information screen press and then Cras Exabyte X80 Library Status The table below describes the items listed on the SCSI Mode Parameters screen SCSI Mode parameters Robot The element address of the robot Storage The element address of the first storage location which is the fixed cartridge slot See page 179 and 180 for complete numbering schemes Drive The element address of the tape drive starting with the first drive corresponding to element index number 451 See pages 179 and 180 for complete element index numbering sche
167. scription 000 August 1999 Initial release 001 February 2000 Updated to include information about Mammoth 2 tape drives and media Note The most current information about the library is available from Exabyte s web site www exabyte com This equipment has been tested and found to comply with the limits for a digital device pursuant to 47 CFR Part 15 Subpart B Class A of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential commercial or light industrial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Shielded cables are required for this device to comply with FCC Rules Use shielded cables when connecting this device to others According to FCC regulations changes or modifications to this equipment that are not expressly approved by Exabyte could void the user s authority to operate the equipment Industry Canadian Notice ICES 003 digital apparatus Cet appareil num rique de la Classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada English translation This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Laser Safety Notice This library complies with 21 CFR
168. sert the new tape drive into the drive slot as shown in the following figure The drive should slide easily toward the front of the library 142 Exabyte X80 Routine Service Tape drive 4 When the tape drive is almost completely inside the slot in the library you will feel some resistance This is caused by the connection between the tape drive and the library s drive interface card To seat the connection push firmly against the drive until you can push no further 5 Attach the two captive screws so that the drive carrier is secured to the library Tighten the screws to 8 0 inch pounds 9 2 kg cm of torque Step 5 Connect the tape drive to the SCSI bus 1 Decide which SCSI bus you want to use for the tape drive Installation and Operation 143 Chapter 8 2 Using wide SCSI cables and the connectors on the back of the tape drive connect the drive to the SCSI bus CAUTION To avoid damaging the tape drive make sure the library is powered off when you connect it to the SCSI bus gt Important When you attach the SCSI cables to the SCSI connectors make sure you tighten the SCSI cable jack screws to no more than 2 0 inch pounds 2 3 kg cm of torque 144 Exabyte X80 Routine Service Step 6 Power on the library 1 Reconnect the power cord 2 Turn on the library The library will take several minutes to calibrate the new drive and complete its pow
169. ss Page Down To view an element with a lower index press Page Up The following table describes the fields in the Occupied Information screen Occupied Information Field name Description Index The element index for which information is being displayed Address The SCSI address of this element Src Source Element Index The index of the last storage element from which the cartridge was moved A value of 255 means the index is unknown O Occupied Indicates whether the library considers the specified element location to contain a data cartridge as follows 0 The element location does not contain a data cartridge 1 The element location contains a data cartridge V Occupied Valid Indicates whether the Occupied flag is accurate as follows 0 The Occupied flag is questionable may not be accurate 1 The Occupied flag is accurate Exabyte X80 Library Status Occupied Information continued Field name Description P Cartridge Magazine or Tape Drive Present Indicates whether the magazine or tape drive is installed If the element index references a storage element this flag indicates whether the magazine is installed If the element index references a tape drive this flag indicates whether that particular drive is installed The values for this flag are as follows 0 The magazine or tape drive is not installed 1
170. statistics soe gcce cies yc 8 eh oor hen ee Gea SE Aas 202 View ine System Sensors gaa id aaa heh eae tia seat es 209 Viewing the library command history 0000005 211 Viewing inventory INFOTMALHON sorse ba bets ead hse ewe bes ke 213 Exabyte X80 12 Library Firmware oscctecntates ene ade eed eer ewea aed Upgrading firmware via the console interface Upgrading flash code via FIP j is4 4 oe obs cawdia cea wersee ee Upgrading the tape drive firmwate s 243 oy ces eek ewe eee Creating a library diagnostic or bar code listing via the console interface tse tel toh ee eu Pel sek ls Creating a library or Ethernet diagnostic listing via FTP vinnie a An bd Aaa eee pha RTA Pats Pew dS Viewing the LCD password x soissa5 eek s cel seed pees Pele hee eS 13 Troubleshooting 3 6 ccc esis eve ieee een eevee eee news Library installation problems vos cd4oobb ed cae tee dese we es Library operation problems 4 0 3 000654 se hoe ba ode rela ees Yes Tape drive operation problems lt 2 ico 0 25 0 i alee Ce BAN oe Advanced troubleshooting n iad xd eve td ie test ae wed SPeCHICATIONS isos srmra t opensa rua pa iw eee deen ss he Stofagecapacities sis otimes e betel A ee ae i et Overall specifications for the library 0 0 c cece ee Power cord specifications sussun tate gear coe tees SCSI cable specifications s sunni Res Peds Pee Pens aes ow SCSI terminator specif
171. t Open the library door and return the cartridge to the fixed slot Then close and lock the library door Step 8 Configure the library for software slots If you want to change the number of slots recognized by your software application you can set the Max Addressable Elements option For information about setting this option see page 100 Installation and Operation 165 Chapter 9 Installing an additional tape drive When you order a new tape drive for the library you must order it through Exabyte or an approved Exabyte supplier see Contacting Exabyte on the inside of the back cover The new drive must be specially equipped for library operation and must include an Exabyte drive carrier CAUTION Do not mix M2 and Mammoth drives in the library Mixing drive models could cause data loss or drive failure Installing a tape drive involves the following steps V Step Description 1 Power off the library 2 Remove the service access cover Install the new tape drive Your software may require installation in sequential order See page 168 4 Connect the tape drive to the SCSI bus 3 5 Power on the library Required tools and equipment Make sure you have the following New tape drive included with the tape drive kit 2 Phillips screwdriver not included with tape drive kit 166 Exabyte X80 Library Upgrades Note When you order a new
172. t server you can launch the Monitor from any client machine via a web browser For more information about how to launch NetStorM Library Monitor see the readme file For information about software upgrades check Exabyte s web site www exabyte com Installation and Operation 99 Chapter 5 Setting other configuration options You can select additional configuration settings from the SCSI Setup Menu and the System Setup Menu Make sure these settings match your hardware and software configurations SCSI Setup Menu options Menu options Description SCSI Parity Allows you to enable parity checking for the library if the SCSI adapter card connected to the library supports it When this option is enabled the library checks all datacoming across the SCSI bus for parity The setting remains in effect across power cycles Emulation Allows you to set the library to emulate an Mode Exabyte 480 or an Exabyte X200 library In this mode the library returns EXB 480 or Exabyte X200 in response to a SCSI INQUIRY command This allows you to use most application software packages that provide adriver for the Exabyte 480 or X200 library but not for the Exabyte X80 Verify Allows you to specify whether your bar code Checksums labels include a checksum character see page 48 When this option is ON the library expects to find a checksum character on each label When this option is OFF the library does not
173. t specification defined by the Manufacturer The library fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modification or service by anyone other than the factory service center or its approved agent e The library is repaired by anyone including an approved agent in a manner that is contrary to the maintenance or installation instructions supplied by the Manufacturer e The Manufacturer s serial number tag is removed e The library is damaged because of improper packaging on return CAUTION Returning the library in unauthorized packaging may damage the unit and void the warranty If problems with the library occur contact your maintenance organization do not void the product warranty by allowing untrained or unauthorized personnel to attempt repairs Installation and Operation v Notes vi Exabyte X80 Contents About this manual Gace tease aee eee ee ewes xi 1 Product OVeWIEW 3 i6i seca rkevs te taa rien etieetdatsaee 1 About the Exabyte X80 24 os pias tele en aed ga egw eS 3 library components Svea Shel tk URS al ta St oe lM oh 5 NetStorM Library Monitor software 00 c eee eee 13 2 Installation and Setup 0c e eee eee 17 Preparing for installalons243 otasent oka ete ln digi ya wheed 17 Installing the library hardware 0 c eee 21 3 Selecting Data Cartridges 00 0c eee eee 6
174. t the library from the operator 31 panel If the error persists contact your service provider R LM629 reset fail The library Make sure the library and tape drives could not reset the servo chip for are not being used by any host then the reach axis reset the library from the operator 36 panel If the error persists contact your service provider Cannot load drive The robot Open the door and look for anything cannot push the cartridge far that might be obstructing the robot enough to load the cartridge into along its reach axis INS Tepe ante Make sure the library and tape drives 38 are not being used by any host then reset the library from the operator panel If the error persists contact your service provider V axis does not move The robot Open the door and look for anything 40 could not move along the vertical that might be obstructing the robot axis along its vertical axis V axis failed home The robot Make sure the library and tape drives could not determine the home are not being used by any host then position on the vertical axis reset the library from the operator 41 panel If the error persists contact your service provider 270 Exabyte X80 Error Messages Error Description Corrective action number V move into EE port The robot Retract the entry exit port see could not move in front of the page 107 and repeat the move 42 entry exit port because the command entry exit port wa
175. t up to five cartridges into the FE port magazine 5 Raise the EE port door until the latch engages 6 To retract the FE port so that the robot can access cartridges in the EE port magazine press the softkey gt Important The EEportmustbe retracted or the robot cannot access cartridges in the EE port magazine 7 To move cartridges from the FE port to empty slots in the library use the application software or the Move Cartridge command see page 184 108 Exabyte X80 Library Operation Removing cartridges from the EE port magazine 1 To move cartridges from the slots or drives to the EE port use the application software or the Move Cartridge command 2 Follow steps 1 through 4 starting on page 107 3 Remove the cartridges from the EE port magazine or remove the entire magazine 4 If you removed the magazine replace it with an empty one 5 Raise the EE port door until the latch engages 6 Retract the EE port by pressing the softkey Installation and Operation 109 Chapter 6 Replacing magazines If you want to replace all of the cartridges in a magazine follow these steps 1 Turn the key in the library door one quarter turn clockwise 2 When the door s interlock mechanism releases open the door CAUTION Do not force the library door open The door s interlock mechanism may be prevented from releasing by LCD security laser scanner operation or a SCSI PREVENT ALLOW MEDIA R
176. tape drive for the library the tape drive will be shipped to you in the drive carrier You cannot install a tape drive into the library without a drive carrier Protect from ESD Ensure that the environment is free of conditions that could cause electrostatic discharge ESD If possible use a grounded static protection wristband during installation If a wristband is not available touch a known grounded surface such as the library s metal chassis Step 1 Power off the library 1 Turn the library s power switch to off Note Trained service personnel can install additional tape drives without interrupting library operation For more information about this hot swappable feature contact your service provider 2 Disconnect the power cord WARNING Before performing this installation or maintenance procedure be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet Installation and Operation 167 Chapter 9 Step 2 Remove the service access cover Before removing the service access cover you need to decide where you want to install the new tape drive Your software application may require you to install the new tape drive in sequential order Refer to your software documentation for information about element address recognition The following figure shows the element index numbers assigned to the eight tape drives as viewed f
177. tape drive status information Menu Entry Exit Extend the entry exit port so that you can Port open the entry exit port door and retract the entry exit port so that the robot can access cartridges in the entry exit port magazine Exabyte X80 Status Screen Main Menu Library Configuration Configuration Robot Control Maintenance Information Menu Menu Menu Menu SCSI Setup Menu Robot Control Mode Demo Menu SCSI Information Menu SCSI Parity Emulation Mode Verify Checksums SCSI ID Menu SCSI LCD Console Library Command Menu System Setup Menu Security Date Time Serial Number Serial Baud Rate Adjust Contrast Slot Setup Menu Max Addressable Elements Total Installed Slots Autoclean Setup Menu Ethernet Setup Menu Installation and Operation Self Test Position to Element Park Move Cartridge Scan Scan Element Home Robot SCSI Mode Parameters SCSI Reservations SCSI Sense Data Entry Exit Port j Extend EE Port Library Diagnostics Menu Cycle Pick Place Cycle Gripper Cycle Reach Axis Cycle Horizontal Axis Cycle Vertical Axis Cycle Drum Cycle Entry Exit Port Cycle Solenoid Statistics System Statistics Element Statistics
178. te data using the new Mammoth 2 data format the M2 drives can read standard AME cartridges written in the original Mammoth format M2 drives can also write to standard AME cartridges When standard AME cartridges are used M2 requires regularly scheduled manual cleaning with a MammothTape cleaning cartridge see page 115 Such maintenance is greatly reduced by using only SmartClean media 64 Exabyte X80 Selecting Data Cartridges Using metal particle MP cartridges with M2 M2 cannot read or write to metal particle MP cartridges If you insert an MP cartridge the M2 tape drive immediately ejects it If youneed to retrieve data from MP tape contact Exabyte Technical Support and ask about the data conversion service see Contacting Exabyte on the inside of the back cover Data cartridges for Mammoth tape drives Mammoth tape drives can read and write data to standard Exabyte AME data cartridges shown in the following figure Mammoth drives cannot read or write to the new AME SmartClean cartridges In addition Mammoth drives can read but not write metal particle MP tapes Standard AME cartridges are available from Exabyte in 170 meter 125 meter 45 meter and 22 meter lengths The 170 meter cartridge has a native capacity of 20 GB and a compressed capacity of 40 GB assuming an average data compression ratio of 2 1 See page 252 for the maximum data capacity of the library with the 170 meter cartridge Installati
179. the exercise is finished the screen displays a Status Complete message and the number of errors that occurred during the demo Press OK to return to the Library Command Menu The following table describes each exercise and also provides additional instructions for performing the exercises if applicable Exercise Description Additional instructions Self Test The robot performs the following exercise Performs a Home Robot test Cycles the reach axis horizontal axis and vertical axis once Cycles the drum axis once Cycles the entry exit port once Position to The robot moves to a position in When you select Position to Element front of a tape drive fixed cartridge Element a screen appears that slot magazine slot or an entry exit asks you to select the element port slot index where you want to position the robot Select the element index then press Start Park The robot moves to the park position bottom left side of the library Move The robot moves acartridge from When you select Move Cartridge Cartridge one selected location to another the Set Command Parameters screen appears Press SetSource to select the source index the slot you want the robot to pick from Press to select the destination index the slot where you want the robot to place the cartridge then press Start 186 Exabyte X80 Hardware Exercises Exercise Description Additional instructions
180. the screen as shown in the following figure Robot Control Mode and Security Current Mode LCD Pending Mode BCD Security Option Enabled by LCD Security enabled or disabled remains in effect across resets and power cycles Installation and Operation 81 Chapter 4 Enabling LCD security 1 2 From the Configuration Menu select the System Setup Menu From the System Setup Menu press Security The following screen message appears Enter the new password Password 000 Press Enable Security or Cancel Select a three digit password Press NextDigit and Previous Digit to move from one number position to another and 41 and Q to change the numbers The default password is 000 gt Important Remember or make note of the password you select to enable security you must use the same password to turn security off When you are finished press Enable Security A confirmation message appears Press Save Or to exit without enabling security press Cancel Disabling LCD security 1 2 82 From the Configuration Menu select System Setup Menu Note If security was enabled by your application software it must be disabled through the software Refer to your software documentation or to the Exabyte X80 and X200 Libraries SCSI Reference Press Security Exabyte X80 Library Configuration 3 Enter the three digit password you selected to enable securit
181. the specified element location This field is not used for the robot Vert The distance the robot has to move along the vertical axis from its home position to the specified element location This field is not used for the robot Drum The distance the drum has to rotate from its home position to move the specified element in front of the robot This field is not used for the robot Exabyte X80 2 Library Firmware This chapter describes how to access the library s firmware flash and boot code You may need to access the firmware to perform a firmware upgrade assist support personnel in a troubleshooting operation or view the LCD password gt Important Only access the firmware if Exabyte Technical Support has advised you to do so To contact Technical Support see Contacting Exabyte on the inside of the back cover This chapter describes how to Upgrade the library or Ethernet flash code via the console Upgrade the library or Ethernet flash code via FTP Upgrade the tape drive firmware via a drive monitor interface Create a diagnostic or bar code listing via the console interface Create a library or Ethernet diagnostic listing via FTP View the LCD password Installation and Operation 219 Chapter 12 This chapter uses the following conventions Keys shown boldfaced in brackets for example Enter are keys you press on your host computer s keyboard W
182. three Phillips screws on the air filter cover Replacing a power supply This section describes how to replace a failed power supply You can order the replacement power supply kit from Exabyte see Contacting Exabyte on the inside of the back cover Required tools and equipment Make sure you have the following New power supply included with the power supply kit 2 Phillips screwdriver not included with power supply kit Protect from ESD Ensure that the environment is free of conditions that could cause electrostatic discharge ESD If possible use a grounded static protection wristband during installation If a wristband is not available touch a known grounded surface such as the library s metal chassis Installation and Operation 135 Chapter 8 Step 1 Remove the old power supply To remove the old power supply 1 Ifyou are replacing a power supply and do not have a second power supply installed turn the library s power off If you have two power supplies and the second power supply is operational you can hot swap the failed power supply by leaving the power on 2 From the back of the library use a 2 Phillips screwdriver to release the two captive screws on the power supply you want to remove 3 To completely disengage the power supply from the library pull the release lever out until it forms a right angle with the back of the library as shown below Captive screw Release
183. three plastic tabs Pull out the old air filter 4 Usea 1 Phillips screwdriver to remove the three rivet screws 6 _ _ LEE EEE Tongan p ane mamemae ABEL A ARE E T S EGHAM ETAL Jena Peau oahu Po oa lef ooo fifo aif of off of af af ofa Pa afar of afi a ff af ofall olen offen Poe eo eee eae ieee eee eae eee eile eee fei oR a aaa aa i a ei a a ei a i oa ea a a ei a ia io ae ei eee G G a a a a a a D o 7 Place the new air filter against the metal chassis Air filter Plastic tab screw 133 Installation and Operation Chapter 8 8 To secure the new air filter against the chassis replace the plastic tabs by applying pressure as you insert them through the air filter into the chassis 9 Replace the rivet screws by applying manual pressure as you insert each one into the middle of the plastic tab 10 Place the air filter cover in front of the library so that the metal Exabyte X80 A R AE AREA LE AE A AA a tabs line up with the slots next to the library door Air filter cover 134 Routine Service 11 Insert the air filter cover s metal tabs into the slots and push the panel into place so that it fits snugly against the front of the library Note Make sure the screw holes in the air filter cover line up with the screw holes in the chassis stand offs 12 Replace the
184. tions within each level of the menu structure Door and key lock The front door features a key lock that enables you to lock the door for data security Air filter grille The air filter grille allows air to circulate through the library to reduce the operating temperature of the library and tape drives A fan inside the library pulls air through the air filter grille and a replaceable air filter located behind this grille prevents dust and other airborne contaminants from entering the library s enclosure 6 Exabyte X80 Product Overview Internal components Drum assembly Calibration block slot Bar code scanner EANN Data cartridge IXe magazine Fixed cartridge slot Tape drive Drum assembly The drum assembly holds the data cartridge in front of mes d rotates to position the magaz magazines an the robot Installation and Operation Chapter 1 Calibration block slot The calibration block slot located to the right of the fixed cartridge slot provides a storage location for the calibration block The calibration block slot is not addressable and cannot be accessed by the robot except during calibration gt Important Donotremove the calibration block from the calibration block slot If you place the calibration blockin adifferent slot library operation may be interrupted or ter
185. us gt Important When you attach the SCSI cables to the SCSI connectors make sure you tighten the SCSI cable jack screws to no more than 2 0 inch pounds 2 3 kg cm of torque Step 5 Power on the library 1 Reconnect the power cord 2 Turn on the library The library will take several minutes to calibrate the new drive and complete its power on self test 172 Exabyte X80 Library Upgrades Installing a second power supply This section describes how to install a second power supply available from Exabyte see Contacting Exabyte on the inside of the back cover Installing an additional power supply ensures that library operation is not interrupted if the first power supply fails gt Important You do not need to power off the liorary when you install a second power supply Installing a second power supply involves the following steps Removing the blank cover Installing the new power supply Required tools and equipment Make sure you have the following New power supply included with the power supply kit 2 Phillips screwdriver not included with power supply kit Protect from ESD Ensure that the environment is free of conditions that could cause electrostatic discharge ESD If possible use a grounded static protection wristband during installation If a wristband is not available touch a known grounded surface such as the library s metal chassis Installati
186. use two people for this procedure Installation and Operation 23 Chapter 2 24 Tools required You need the following tools to install the library into a rack Tools required for rack mount installation Included in the accessory box Not included Two mounting rails and two slotted rail brackets Eight 10 32 x 0 5 countersink screws plus eight Tinnerman nuts for rail assembly Twelve 8 32 x 0 5 SEMS panhead screws plus twelve nuts for attaching the rails to racks with threaded holes Twenty four 10 32 x 0 5 SEMS panhead screws twelve for attaching the rails to racks with square or unthreaded holes and twelve for attaching the library to the rack Standard 19 inch EIA rack with anti tip support legs Torque limiting screwdriver Flat blade screwdriver T 20 TORX bit for library front cover screws and 8 32 SEMS panhead rack mount screws T 25 TORX bit for 10 32 SEMS panhead rack mount screws and 10 32 panhead screws to attach the library to the rack 1 8 inch Allen wrench for countersink screws 5 16 inch open ended wrench for nuts that attach to 8 32 SEMS panhead screws Small level Tape measure Exabyte X80 Installation and Setup Assemble the rails 1 Measure the depth of your rack from the inside edge of the front to the inside edge of the back 2 Onaclear work surface position the mounting rail so that the rail s supporting shelf r
187. ve action number All slots are empty The robot Open the library door and insert at least 195 could not find a cartridge to pick one cartridge in a magazine in Demo Mode Laser not calibrated The laseris Make sure the library and tape drives not properly set up to read bar are not being used by any host then code labels reset the library from the operator panel 196 If the error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmwareor anew controller card H axis does not move The robot Open the door and look for anything 200 could not move on its horizontal that might be obstructing the robot axis along its horizontal axis H axis failed home The robot Make sure the library and tape drives could not determine the home are not being used by any host then position along the horizontal reset the library from the operator 201 axis panel Ifthe error persists contact your service provider H LM629 reset fail The library Make sure the library and tape drives could not reset the servo chip for are not being used by any host then ste the horizontal axis reset the library from the operator panel If the error persists contact your service provider Installation and Operation 281 Appendix C Notes 282 Exabyte X80 bD Laser Safety Information This appendix describes the laser bar code scanner and safety notices for the
188. wer distribution fan not shown The power distribution fan located toward the back on the left side of the library lowers the operating temperature of the primary power supply and the redundant power supply Auxiliary fan not shown The auxiliary fan located inside the back panel lowers the operating temperature of the library s controller card Installation and Operation 9 Chapter 1 Back Ethernet port Tape drive SCSI connectors panel components Tape drive fan Drive carrier service access cover 10 Library SCSI connectors we Serial port Power supply Power entry module _ blank cover assembly Power supply Exabyte X80 Product Overview Library SCSI connectors The Exabyte X80 contains two wide LVD or HVD library SCSI connectors Serial port The serial port allows you to connect a serial cable from the library to a remote computer so that you can obtain information and perform diagnostics using emulation software Power supply assembly The power supply assembly houses the power supply for the library The library is equipped with a primary power supply a second power supply is optional and can be ordered from Exabyte see Contacting Exabyte on the inside of the back cover The second power supply is located in the housing below the primary power supply shown in the previous fi
189. xabyte Mammoth 8mm Cleaning Cartridge or a cleaning cartridge approved by Exabyte for use with Mammoth To order cleaning cartridges see Contacting Exabyte on the inside of the back cover CAUTION Do not use cloth swabs cotton swabs cleaning agents or cleaning cartridges not approved for your tape drive Cleaning a tape drive manually If you decide to clean a tape drive manually you should clean it when any of the following conditions occur The library displays a Clean Drive message next to the drive number on the Status Screen of the LCD The library displays a Clean indicator on the LCD line of the Tape Drive Information screen see page 120 The tape drive s top LED is on see page 115 Your application software notifies you Not all software applications display cleaning requirements To clean a tape drive from the operator panel 1 Ifnecessary disable security see page 82 2 Switch to LCD mode see page 105 116 Exabyte X80 Tape Drive Operation 3 Make sure a cleaning cartridge is installed in the fixed cartridge slot gt Important ifthe fixed slot contains a data cartridge rather than a cleaning cartridge Autoclean will fail and you will need to manually unload the data cartridge from the tape drive 4 From the Maintenance Menu select Tape Drive Command Menu then Clean Tape Drive 5 Toclean Tape Drive 1 press Start To clean another tape drive
190. y Note If you forget the password follow the instructions starting on page 242 to view the LCD password or contact your service provider 4 Press Disable Security Checking the setup After installing the hardware and software check the setup by performing some exercises on the library as described below While these exercises are not required it is a good idea to verify that your software and hardware are properly communicating before you begin operations Use options in the Demo Menu see page 181 or the Library Command Menu see page 184 to exercise the hardware This determines whether the library hardware components are operating properly Instruct the application software to load cartridges into the tape drives This determines whether the software and library are communicating properly Backup several megabytes of data toa tape drive and perform a comparison check on the backed up data This determines whether the software and tape drives are communicating properly Installation and Operation 83 Chapter 4 If problems occur If the library and tape drives are not operating as expected See Chapter 13 for troubleshooting information If there is an error code displayed on the LCD See Appendix C for alist of error codes and corrective actions If you cannot solve the problem yourself Contact your service provider or Exabyte Where to go from here B
191. y terminators or jumpers Do not ship these items with the library 2 Place the plastic ESD bag and the cardboard sleeve over the library as shown in the figure on the following page Make sure to leave the ramp outside the sleeve 298 Exabyte X80 Library Shipment eae Installation and Operation 299 Appendix E 3 Position the foam packing cushions inside the sleeve at each of the library s four corners Make sure you line up the blue foam pieces with the sides of the library and the white foam pieces with the front and back of the library as shown in the figure ES on lt gt Blue White 4 Lay the necessary paperwork on top of the library 300 Exabyte X80 Library Shipment 5 If you are shipping accessories with the library place the accessory box on top of the library If you are not shipping accessories with the library place the empty accessory box on top of the library CAUTION Do not use packing foam or other foam material to fill the space above the library Use only the Original shipping materials to pack the library accessory box and rail box or corrugated cardboard If you need replacement materials contact your vendor 6 Fold the ramp so that it is positioned next to the cardboard sleeve Place the cushioned top over the cardboard sleeve and the ramp as shown in the figur

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