Home

Symantec Norton Goback 3.0 (10199306)

1. To restore your hard disk 1 Inthe Norton GoBack main window click Revert your hard drive Norton GoBack Drive Revert File Help Select a time in the list below that is just prior to when the problem occurred Then press the Revert Now button Event Type Date Time Description System Safe Point 11 5 2003 6 17 48AM Today 10 minutes ago System Safe Point 11 5 2003 5 17 51 AM Today 1 hour ago stem Safe Point 1175 2003 4 17 42 AM Today 2 hours ago System Safe Point 1 5 2003 12 00 15 AM Today start of day oot 11 4 2003 3 7 Yesterday a A Start of System Boot 1174 2003 8 5929 PM ago Yesterday 3 hours ago 2 Inthe list of Event Types select a System Safe Point or Start of System Boot with a date and time just prior to when the problem occurred 3 Click Revert Now A message informs you that in order to revert your hard disk your computer must restart 4 Click OK A Norton GoBack progress bar appears After your computer restarts your hard disk will be restored to the date and time selected and the File Rescue window displays Restore changed and deleted files After you have restored your hard disk to the way it was in the past you may have changed or deleted some files that you need Norton GoBack lets you restore those files The File Rescue window shows all files that were modified or lost due to any restoring of your hard disk performed over the past 24 hours Restor
2. Close the file Search for files to restore The Norton Recovery window has a search feature that allows you to look for specific files or specific types of files See To view the content of a file listed in the Norton Recovery window on page 34 To search for files in the Norton Recovery window 1 If you know the name of the file that you wish to restore in the Find Files Matching box type the file name Click Search 3 After finding the file click Recover To Save the file in the desired location Your options are Select a different Depending on your disk drive configuration the Drive option on the File menu lets you select the drive from which you want to restore files If you have one or more drives on your system protected by Norton GoBack select them on this menu Sort items in list To find items easily you can sort items by pressing the heading at the top of the list Restoring files 35 Search for files to restore Search for files See To search for files in the Norton Recovery window on page 34 View the content See To view the content of a file of a file listed in the Norton Recovery window on page 34 Recover the file See To restore files on page 33 5 After selecting the file that you wish to recover do one of the following To view the content of the file click Open The file will display in the appropriate program Once the file is open
3. Norton GoBack On the Windows XP taskbar click Start gt All Programs gt Norton GoBack Basics 23 Start Norton GoBack in Windows To start Norton GoBack from the desktop On the Windows desktop double click the Norton GoBack icon Norton GoBack S Norton GoBack Norton GoBack Revert Your Hard Drive yag Quick revert to a past point starts having problems such as 5 Ta system crashes or View Detail History for Revert disk damage Also create virtual copy of disk Norton GoBack can return your hard disk to a Safe Point Recover Lost or Deleted Files before the problem Also restore files to an earlier version began oton GoBack To start Norton GoBack during startup 1 Restart your computer 2 When the Norton GoBack Boot Screen appears press the spacebar Use the Norton GoBack icon in the Windows system tray When Norton GoBack is installed its icon automatically appears in the Windows system tray for easy access when you need to restore your hard disk To access Norton GoBack from the Windows system tray In the Windows system tray click the Norton GoBack icon To hide the Norton GoBack icon in the Windows system tray 1 In the Norton GoBack main window click Options 2 Uncheck Icon in System Tray 3 Click OK 24 Basics Disable Norton GoBack Disable Norton GoBack See Use online Help on page 26 amp See Start Norton GoBack in Windows on page 22 W
4. latest lists of Web site addresses and Web site categories that are used to identify inappropriate Web content The intrusion detection updates provide the latest predefined firewall rules and updated lists of applications that access the Internet These lists are used to identify unauthorized access attempts to your computer Norton AntiSpam updates provide the latest spam definitions and updated lists of spam email characteristics These lists are used to identify unsolicited email Users of Norton Personal Firewall receive intrusion detection updates for the latest predefined firewall rules and updated lists of applications that access the Internet Users of Norton AntiSpam receive the latest spam definitions and updated lists of spam email characteristics Keeping current with LiveUpdate 53 Obtain updates using LiveUpdate Obtain updates using LiveUpdate LiveUpdate checks for updates to all of the Symantec products that are installed on your computer db If your nternet service provider does not automatically connect you to the Internet connect to the Internet first and then run LiveUpdate To obtain updates using LiveUpdate 1 At the top of the main window click LiveUpdate 2 In the LiveUpdate window click Next to locate updates 3 Ifupdates are available click Next to download and install them 4 When the installation is complete click Finish db Some program updates may require that you restart your
5. other users A TCP IP protocol that assigns a temporary IP address to each device on a network DSL and cable routers use DHCP to allow multiple computers to share a single Internet connection A connection in which a computer calls a server and operates as a local workstation on the network Glossary 67 DNS Domain Name The naming system used on the Internet DNS System translates domain names such as www symantec com into IP addresses that computers understand such as 206 204 212 71 DNS server Domain A computer that maps domain names to IP addresses Name System When you visit www symantec com your computer server contacts a DNS server that translates the domain name into an IP address 206 204 212 71 domain The common Internet address for a single company or organization such as symantec com See also host name DOS window A method of accessing the MS DOS operating system to execute DOS programs through the Windows graphical environment download To transfer a copy of a file or program from the nternet a server or computer system to another server or computer driver Software instructions for interpreting commands for ransfer to and from peripheral devices and a computer encryption Encoding data in such a way that only a person with the correct password or cryptographic key can read it This prevents unauthorized users from viewing or ampering with the data Ethernet Acommon method
6. use the Software on a network provided that You have a licensed copy of the Software for each computer that can access the Software over that network D after written notice to Symantec transfer the Software on a permanent basis to another person or entity provided that You retain no copies of the Software and the transferee agrees to the terms of this license and E use the Software in accordance with any additional permitted uses set forth below You may not A copy the printed documentation that accompanies the Software B sublicense rent or lease any portion of the Software reverse engineer decompile disassemble modify translate make any attempt to discover the source code of the Software or create derivative works from the Software C use the Software as part of a facility management timesharing service provider or service bureau arrangement D use a previous version or copy of the Software after You have received and installed a disk replacement set or an upgraded version Upon upgrading the Software all copies of the prior version must be destroyed E use a later version of the Software than is provided herewith unless You have purchased upgrade insurance or have otherwise separately acquired the right to use such later version F use if You received the software distributed on media containing multiple Symantec products any Symantec software on the media for which You have not received a perm
7. 34 Using a virtual disk to help restore files CreateaNortonGoBackdrive 37 Set Norton GoBack Drive window settings 38 Booting from a CD or floppy disk Start a program from a CD or floppy disk 39 Options Set Norton GoBack Options 42 Clear Norton GoBack History 42 Setpasswordprotection 43 seA torReverter ml la 46 Keeping current with LiveUpdate About program updates ccce 51 About protection Updates 52 Obtain updates using LiveUpdate 53 When you should update Set LiveUpdate to Interactive or Express mode 53 Turn Off Express mode 55 Troubleshooting Explore the Symantec service and support WEBsites enais oneri Troubleshoot Norton GoBack How is a new hard disk protected 59 How do I protect confidentialdata 59 Why is there increased disk activity after installing GoBack 59 Contents 9 Service and support solutions Glossary Index 10 Contents Use the information in this section to familiarize yourself with the product This section includes A list of all of the features in the product A brief description of each feature The feature summary
8. If your Symantec product includes virus firewall or Web content protection you may be entitled to receive updates via LiveUpdate Subscription length varies by Symantec product After your initial subscription ends you must renew it before you can update your virus firewall or Web Service and support solutions 63 Worldwide service and support content protection Without these updates you will be vulnerable to attacks When you run LiveUpdate near the end of your subscription period you are prompted to subscribe for a nominal charge Simply follow the instructions on the screen Worldwide service and support Technical support and customer service solutions vary by country For Symantec and International Partner locations outside of the United States contact one of the service and support offices listed below or connect to http service symantec com and select your region under Global Service and Support 64 Service and support solutions Worldwide service and support Service and support offices North America Symantec Corporation 555 International Way Springfield OR 97477 U S A Australia and New Zealand Symantec Australia Level 2 1 Julius Avenue North Ryde NSW 2113 Sydney Australia Europe Middle East and Africa Symantec Authorized Service Center Postbus 1029 3600 BA Maarssen The Netherlands Latin America Symantec Brasil Market Place Tower Av Dr Chucri Zaidan 920 12 anda
9. can help you determine which feature to use to solve a problem Read the feature descriptions to locate the correct component to use 12 Feature summary Hard disk revert and file recovery tools Hard disk revert and file recovery tools Restore an entire hard disk to a previous date and time Restore deleted overwritten or newer versions of files after restoring a disk Select files to restore from a GoBack virtual drive View the list of safe points for a disk Stay protected when starting from a CD or floppy disk Norton GoBack restores lost data and system functionality caused by user error computer viruses system crashes and software installation problems Norton GoBack features let you Records all changes to your hard disk so you can restore your disk to a time before the problem occurred See Restore your hard disk on page 29 If any files or revisions are lost when you revert your hard disk Norton GoBack gives you the opportunity to restore those files immediately following a revert See Restoring files on page 33 Create a Norton GoBack virtual drive to view your hard disk the way it was in the past This is helpful for finding lost misplaced or accidentally erased folders and files After viewing a Norton GoBack drive you can decide whether to revert your entire hard disk or just selected files See Create a Norton GoBack drive on page 37 Access a list of events cal
10. computer after you install them When you should update Run LiveUpdate as soon as you have installed your product Once you know that your files are up to date run LiveUpdate regularly to obtain updates For example to keep your virus protection current you should use LiveUpdate once a week or whenever new viruses are discovered Program updates are released on an as needed basis Set LiveUpdate to Interactive or Express mode LiveUpdate runs in either Interactive or Express mode In Interactive mode the default LiveUpdate downloads a list of updates that are available for your Symantec products that are supported by LiveUpdate technology You can then choose which updates you want to install In Express mode LiveUpdate automatically installs all available updates for your Symantec products 54 Keeping current with LiveUpdate Set LiveUpdate to Interactive or Express mode To set LiveUpdate to Interactive or Express mode 1 Atthetopofthe main window click LiveUpdate 2 Inthe LiveUpdate welcome screen click Configure 3 In the LiveUpdate Configuration dialog box on the General tab select the mode that you want Your options are Interactive Mode Gives you the option of choosing which updates you want to install Express Mode Automatically installs all available updates 4 If you selected Express Mode select how you want to start checking for updates Your options are want to press the Gives you the
11. installers to replace existing software code are called patches Patches are usually created to extend operating system or hardware compatibility adjust a performance issue or fix bugs LiveUpdate automates the process of obtaining and installing program updates It locates and obtains files from an Internet site installs them and then deletes the leftover files from your computer 52 Keeping current with LiveUpdate About protection updates About protection updates Protection updates are files that are available from Symantec that keep your Symantec products up to date with the latest anti threat technology The protection updates you receive depend on which product you are using Norton AntiVirus Norton AntiVirus Professional Norton SystemWorks Norton SystemWorks Professional Symantec AntiVirus for Handhelds Annual Service Edition Norton Internet Security Norton Internet Security Professional Norton Personal Firewall Norton AntiSpam Users of Norton AntiVirus Norton SystemWorks and Symantec AntiVirus for Handhelds Annual Service Edition products receive virus protection updates which provide access to the latest virus signatures and other technology from Symantec In addition to the virus protection updates users of Norton Internet Security products also receive protection updates for Web filtering intrusion detection and Norton AntiSpam The Web filtering protection updates provide the
12. multiple phrases enclose each phrase in quotation marks and use commas to separate the phrases For example purchase product MAC Norton SystemWorks searches for all three phrases and finds all articles that include any of these phrases Select the area of the Web site that you want to search 4 Click Search Troubleshooting 59 Troubleshoot Norton GoBack Troubleshoot Norton GoBack Use these suggestions and this additional information to help solve problems and answer questions while using Norton GoBack How is a new hard disk protected See If youneedto Before adding or replacing hard disks uninstall Norton uninstall Norton GoBack using Add Remove Programs in the Windows ei i Control Panel Remember when you uninstall Norton GoBack any history that Norton GoBack has collected will be deleted After successfully installing the new hard disk s reinstall Norton GoBack How do protect confidential data See Set password If you are concerned about security be sure to use the protection on password option to protect your computer and your files page 43 See Clear Norton If you want to add additional security to your confidential GoBack History on data you can delete the data that Norton GoBack has page ta been collecting by clearing your computer s history Keep in mind that after the GoBack history has been cleared you can no longer view or retrieve data collected before t
13. option of start button to run cancelling the update LiveUpdate want LiveUpdate to Installs updates automatically start automatically whenever you start LiveUpdate 5 To have access toa Symantec self help Web site in the event that an error occurs while using LiveUpdate check Enable Enhanced Error Support 6 Click OK Keeping current with LiveUpdate 55 Set LiveUpdate to Interactive or Express mode Turn off Express mode Once you have set LiveUpdate to run in Express mode you can no longer access the LiveUpdate Configuration dialog box directly from LiveUpdate You must use the Symantec LiveUpdate control panel To turn off Express mode 1 On the Windows taskbar click Start gt Settings gt Control Panel 2 In the Control Panel window double click Symantec LiveUpdate 3 In the LiveUpdate Configuration dialog box on the General tab click Interactive Mode 4 Click OK 56 Keeping current with LiveUpdate Set LiveUpdate to Interactive or Express mode If you need more information about resolving a problem there isa wealth of information on the Symantec Web site Explore the Symantec service and support Web site On the Symantec service and support Web site you can find the latest protection and program updates patches online tutorials Knowledge Base articles and virus removal tools To explore the Symantec service and support Web site 1 On the Internet go to www symantec com techsupp 2 On
14. processor for Windows 98 150 MHz processor for Windows Me 32 MB of RAM 200 MB of available hard disk space CD ROM or DVD ROM drive 5 Internet Explorer 5 01 with Service Pack 2 or later 5 5 recommended 166 MHz or higher processor 64 MB of RAM 200 MB of available hard disk space CD ROM or DVD ROM drive Internet Explorer 5 01 with Service Pack 2 or later 5 5 recommended 300 MHz or higher processor 128 MB of RAM 200 MB of available hard disk space CD ROM or DVD ROM drive H Internet Explorer 5 01 with Service Pack 2 or later 5 5 recommended Prepare your computer amp If you have an earlier version of Norton GoBack including Norton GoBack Personal Edition the new version automatically removes the earlier version Installing Norton GoBack 15 Install Norton GoBack Before you install Norton GoBack use these suggestions to prepare your computer If you have any other recovery or rescue programs on your computer you should uninstall them and restart your computer before installing Norton GoBack To uninstall other programs see the user documentation that came with each program Close all other Windows programs before installing Norton GoBack including those programs displayed in the Windows system tray About reserving space on your disk for Norton GoBack During Norton GoBack installation you will be able to select the amount of hard disk space to allocate to Norton GoBack
15. product on your computer Use the version number to help you find more information about your product on the Symantec Web site To check the version number 1 2 3 Start your product Click Help and Support On the Help menu click About lt your product name gt In the About dialog box select your product name 22 Basics Access the Norton GoBack boot menu Access the Norton GoBack boot menu See Restore your hard disk during startup on page 32 Every time you start your computer the Norton GoBack Boot screen appears just before Windows starts You are given three seconds to press the spacebar to access Norton GoBack s recovery functions Otherwise the computer starts normally By loading before Windows Norton GoBack lets you revert your hard disk to undo catastrophic software failures or even restore a crashed system even if Windows will not start To access the Norton GoBack boot menu 1 Start your computer 2 When the Norton GoBack Boot screen appears press the spacebar 3 If you decide not to use the boot menu press Continue to proceed with normal startup Start Norton GoBack in Windows See To enable Norton GoBack on page 24 Norton GoBack protects any computer on which it is installed and enabled You do not have to start the program to be protected To start Norton GoBack from the Start menu Do one of the following On the Windows taskbar click Start gt Programs gt
16. 227 7014 a 1 and used in 48 C F R section 12 212 and 48 C F R section 227 7202 as applicable Consistent with 48 C F R section 12 212 48 C F R section 252 227 7015 48 C F R section 227 7202 through 227 7202 4 48 C F R section 52 227 14 and other relevant sections of the Code of Federal Regulations as applicable Symantec s computer software and computer software ocumentation are licensed to United States Government end users with only those rights as granted to all other end users according to the terms and conditions contained in this license agreement Manufacturer is Symantec Corporation 20330 Stevens Creek Blvd Cupertino CA 95014 8 Export Regulation The Software and its related documentation including technical data may not be exported or re exported in violation of the U S Export Administration Act its implementing laws and regulations the laws and regulations of other U S agencies or the export and import laws of he jurisdiction in which the Software was obtained Export to any individual entity or country specifically designated by applicable aw is strictly prohibited 9 General f You are located in North America or Latin America this Agreement will be governed by he laws of the State of California United States of America Otherwise this Agreement will be governed by the laws of England and Wales This Agreement and any related License Module is the entire agreement betwe
17. 3 symantec GoBack User s Guide Norton GoBack 3 0 User s Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement Documentation version 3 0 PN 10205963 Copyright Notice Copyright 2004 Symantec Corporation All Rights Reserved Any technical documentation that is made available by Symantec Corporation is the copyrighted work of Symantec Corporation and is owned by Symantec Corporation NO WARRANTY The technical documentation is being delivered to you AS IS and Symantec Corporation makes no warranty as to its accuracy or use Any use of the technical documentation or the information contained therein is at the risk of the user Documentation may include technical or other inaccuracies or typographical errors Symantec reserves the right to make changes without prior notice No part of this publication may be copied without the express written permission of Symantec Corporation 20330 Stevens Creek Blvd Cupertino CA 95014 Trademarks Symantec the Symantec logo Norton Ghost Ghost Walker Ghost Explorer Norton GoBack and GDisk are trademarks of Symantec Corporation Microsoft MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation IBM OS 2 and OS 2 Warp are registered trademarks of International Business Machines Corporation Novell and NetWare are registered trademarks of Novell Corpor
18. COUNTRY TO COUNTRY T 6 Disclaimer of Damages SOME STATES AND COUNTRIES INCLUDING MEMBER COUNTRIES OF THE EUROPEAN ECONOMIC AREA DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE BELOW LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU O THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND REGARDLESS OF R ANY REMEDY SET FORTH HEREIN ITS ESSENTIAL PURPOSE IN NO EVENT WILL SYMANTEC OR ITS LICENSORS E TO YOU FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR SIMILAR DAMAGES INCLUDING ANY LOST PROFITS OR LOST DATA ARISING OUT OF THE USE OR NABILITY TO USE THE SOFTWARE EVEN IF SYMANTEC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES N NO CASE SHALL SYMANTEC S OR ITS LICENSORS LIABILITY EXCEED THE PURCHASE PRICE FOR THE SOFTWARE The disclaimers and limitations set forth above will apply regardless of whether You accept the Software ies wiih 7 U S Government Restricted Rights RESTRICTED RIGHTS LEGEND All Symantec products and documentation are commercial in nature The software and software ocumentation are Commercial Items as that term is defined in 48 C F R section 2 101 consisting of Commercial Computer Software and Commercial Computer Software Documentation as such terms are defined in 48 C F R section 252 227 7014 a 5 and 48 C F R section 252
19. Computer 2 Double click the hard disk on which Norton GoBack is installed In most cases this will be drive C 3 Click Program Files gt Norton GoBack 4 Double click Readme txt The file opens in Notepad or your default word processing program 5 Close the word processing program when you are done reading the file Access the User s Guide PDF The Norton GoBack User s Guide is provided on the CD in PDF format You must have Adobe Acrobat Reader installed on your computer to read the PDF 0 If you purchased this product as an electronic download Adobe Acrobat Reader was not included You must download it from the Adobe Web site Symantec products on the Web The Symantec Web site provides extensive information about all Symantec products There are several ways to access the Symantec Web site Your options are Technical Support Takes you to the support page of the Symantec Web site Web site from which you can find updates patches online tutorials Knowledge Base articles and virus removal tools Visit the Symantec Takes you to the main page of the Symantec Web site Web site from which you can get product information on every Symantec product To access the Symantec Web site in your browser On the Internet go to www symantec com 28 Basics For more information Restore your hard disk See To restore files on page 33 See Use online Help on page 26 See Restore your har
20. TIME DURING SIXTY 60 DAY PERIOD FOLLOWING THE E OF PURCHASE Ono Q YOU i ouvem Loum JT LEO E ii T OdGOHUSOXOSO ay FEMKTaARwDAOCaAVaAaLE SmylS is Shu 1 License The software and documentation that accompanies this license collectively the Software is the property of Symantec or its icensors and is protected by copyright law While Symantec continues to own the Software You will have certain rights to use the Software after Your acceptance of this license This icense governs any releases revisions or enhancements to the Software that Symantec may furnish to You Except as may be modified y a Symantec license certificate license coupon or license key each a License Module that accompanies precedes or ollows this license Your rights and obligations with respect to the use of this Software are as ollows You may A use one copy of the Software on a single computer If a License Module accompanies precedes or follows this license You may make the number of copies of the Software licensed to You by Symantec as provided in Your License Module Your License Module shall constitute proof of Your right to make such copies B make one copy of the Software for archival purposes or copy the Software onto the hard disk of Your computer and retain the original for archival purposes C
21. asswords let you protect Norton GoBack features from unauthorized use db After installing Norton GoBack you may notice a slight increase in hard disk activity This is normal and in most cases will not affect your computer s performance 20 Installing Norton GoBack If you need to uninstall Norton GoBack If you need to uninstall Norton GoBack If you need to remove Norton GoBack from your computer use the Add Remove Programs option in the Windows Control Panel During uninstallation Windows may indicate that it is installing software This is a standard Microsoft installation message and can be disregarded To uninstall Norton GoBack 1 Do one of the following On the Windows taskb Control Panel ar Click Start gt Settings gt On the Windows XP taskbar click Start gt Control Panel In the Control Panel double click Add Remove Programs In the list of currently ins Norton GoBack Do one of the following alled programs click In Windows 98 Me click Add Remove In Windows 2000 XP Click Remove All to confi uninstall the product click Remove irm that you want to When you re finished uninstalling Norton GoBack restart your computer Basics include general information about how to Start your Symantec product Work with the product Monitor your products activities Access more information Check the version number You can check the version number of your
22. ate your product registration Find out about orders returns or a rebate status Access Customer Service FAQs Post a question to a Customer Service representative Obtain product information literature or trialware 62 Service and support solutions Technical support For upgrade orders visit the Symantec Store at http Www symantecstore com Technical support Symantec offers two technical support options for help with installing configuring or troubleshooting Symantec products Online Service and Support Connect to the Symantec Service amp Support Web site at http service symantec com select your user type and then select your product and version You can access hot topics Knowledge Base articles tutorials contact options and more You can also post a question to an online Technical Support representative PriorityCare telephone support This fee based in most areas telephone support is available to all registered customers Find the phone number for your product at the Service amp Support Web site You ll be led through the online options first and then to the telephone contact options Support for old and discontinued versions When Symantec announces that a product will no longer be marketed or sold telephone support is discontinued 60 days later Technical information may still be available through the Service amp Support Web site at http service symantec com Subscription policy
23. ation 3Com and EtherLink are registered trademarks of 3Com Corporation Compaq is a registered trademark of Compaq Corporation SuperDisk is a trademark of Imation Enterprises Corporation Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged Printed in the United States of America 10 9 8 7 6 5 4 3 2 1 SYMANTEC SOFTWARE LICENSE AGREEMENT Norton GoBack MPORTANT PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE SYMANTEC CORPORATION AND OR ITS SUBSIDIARIES SYMANTEC IS WILLING TO LICENSE THE SOFTWARE TO YOU AS THE NDIVIDUAL THE COMPANY OR THE LEGAL TITY THAT WILL BE UTILIZING THE FTWARE REFERENCED BELOW AS YOU YOUR ONLY ON THE CONDITION THAT U ACCEPT ALL OF THE TERMS OF THIS ENSE AGREEMENT THIS IS A LEGAL AND FORCEABLE CONTRACT BETWEE SYMANTEC BY OPENING THIS KAGE BREAKING THE SEAL CLICKING ACCEPT OR YES BUTTON OR ERWISE INDICATING ASSENT CTRONICALLY OR LOADING THE WARE YOU AGREE TO THE TERMS AND DITIONS OF THIS AGREEMENT IF YOU OT AGREE TO THESE TERMS AND DITIONS CLICK THE I DO NOT ACCEPT NO BUTTON OR OTHERWISE INDICATE FUSAL MAKE NO FURTHER USE OF THE FTWARE AND CONTACT SYMANTEC STOMER SERVICE FOR INFORMATION ON W TO OBTAIN A REFUND OF THE MONEY PAID FOR THE SOFTWARE LESS PPING HANDLING AND ANY LICABLE TAXES AT ANY
24. be used to automate repetitive tasks A method of mapping private IP addresses to a single public IP address NAT allows multiple computers to share a single public IP address Most DSL and cable routers support NAT The portion of an IP address that is shared by all computers on a network or subnet For example 10 0 1 1 and 10 0 1 8 are part of the network address 10 0 1 0 A system table used primarily by Windows 2000 XP that organizes the exact location of all the files on the hard drive The basic unit of data on the Internet Along with the data each packet includes a header that describes the packet s destination and how the data should be processed A portion of a disk that is prepared and set aside by a special disk utility to function as a separate disk One of the two most popular protocols for receiving email POP3 requires that you download messages to read them Glossary 71 port A connection between two computers TCP IP and UDP use ports to indicate the type of server program that should handle a connection Each port is identified by a number port number A number used to identify a particular Internet service Internet packets include the port number to help recipient computers decide which program should handle the data PPP Point to Point A protocol for communication between two Protocol computers using a dial up connection PPP provides error checking features protocol A set of rules g
25. d 5 Click OK 6 Inthe Norton GoBack Options window click Apply 7 Click OK Set a new clean state for Auto Revert Occasionally it will be necessary to change the clean state to add or delete a new program or make other modifications to the clean state To set a new clean state 1 Activate a manual Auto Revert See To activate an immediate manual Auto Revert on page 47 2 Disable the Auto Revert feature See To disable the Auto Revert feature on page 47 3 Make the change by installing or uninstalling programs or any other modifications to create the new clean state See Installing Norton GoBack on page 13 See To enable the 4 Reenable the Auto Revert feature Auto Revert N feature on 5 Click OK page 47 50 Options Set Norton GoBack options Symantec products depend on current information to protect your computer from newly discovered threats Symantec makes this information available to you through LiveUpdate Using your Internet connection LiveUpdate obtains program updates and protection updates for your computer Your normal Internet access fees apply when you use LiveUpdate 0 If your computer uses Windows 2000 XP you must have Administrator access privileges to run LiveUpdate About program updates Program updates are minor improvements to your installed product These differ from product upgrades which are newer versions of entire products Program updates that have self
26. d disk during startup on page 32 If you have a hard disk problem but you don t know exactly what went wrong or you don t know which files to restore you can revert your hard disk to a date and time before the problem occurred Norton GoBack gives you the choice of restoring your entire hard disk the way that it existed in the past or restoring specific files For more information see the online Help If your computer is unable to start Windows you may be able to recover your hard disk from a time in the past during startup About Norton GoBack safe points Norton GoBack continually monitors all hard disk activity and when it determines that nothing has been saved to the hard disk for several seconds it makes a note of the date and time called a safe point in its log A safe point represents a version of your disk that can be used to recover data When you want to revert your hard disk to a past date and time Norton GoBack lets you select from a set of safe points because you generally wouldn t want to choose a time when you were in the middle of saving a file 30 Restore your hard disk Restore your disk from Windows Restore your disk from Windows See About Norton GoBack safe points on page 29 See Restore changed and deleted files on page 30 If a problem occurs you can select from a series of safe points so that you can restore your hard disk to a date and time before the problem occurred
27. d disk the way that it existed in the past Restore files See About Norton GoBack safe points on page 29 Norton GoBack lets you recover earlier versions of files as well as files that have been overwritten or deleted To restore files 1 Inthe Norton GoBack main window click Recover lost or deleted files Morton GoBack File Recovery Drive C Locate Files Matching Seach __ Showan Name Sie Type Location Orginal Time Modied Time BB tstatesve_11 04 20 4B6KB Text Document programfile 11 4 2003 9 30 26 PM 11 4 2003 3 30 29 PM E statesve_11 04 20 466KB TestDocument programfle 11 4 2003 23 50PM 11 4 2003 3 30 23 PM statesve_11 04 20 466KB Text Document progiam fle 11 4 2003 9 28 30 PM 11 4 2003 9 29 45 PM E statesve_11 04 20 466KB Text Document program fie 11 4 2003 927 54PM 11 4 2003 9 28 27 PM E istatesve_ 11 04 20 465KB Tem Document programfile 11 4 2003 SZ6O2PM 11 4 2003 9 27 48 PM E istatesve 11 0420 465KB Test Document programlle 11 4 2003 92518PM 11 4 2003 9 25 55 PM E tetteeve 11 0420 465KB Test Document program fle 11 4 2008 SZASSPM 11 4 2003 9 2513 PM E tetatesve11 0420 464KB Text Document program fle 11 4 2003 9 2308 PM 11 4 2003 923 49 PM E tstatesve_11 0420 464KB Text Document programfile 11 4 2003 8 21 46 PM 11 4 2003 9 23 04 PM B 454KB TetDocument progamfie 11 4 2003 9 21 04 PM 11 4 2003 9 21 42 PM E istalesve 11 0420 463KB Test Doc
28. during activation or as may be set forth in the documentation 2 4 Sixty 60 Day Money Back Guarantee If You are the original licensee of this copy of the Software and are not completely satisfied with it for any reason please contact Symantec Customer Service for a refund of the money You paid for the Software less shipping handling and any applicable taxes at any time during the sixty 60 day period following the date of purchase 5 Limited Warranty Symantec warrants that the media on which the Software is distributed will be free from defects for a period of sixty 60 days from the date of delivery of the Software to You Your sole remedy in the event of a breach of this warranty will be that Symantec will at its option replace any defective media returned to Symantec within the warranty period or refund the money You paid for the Software Symantec does not warrant that the Software will meet Your requirements or that operation of the Software will be uninterrupted or that the Software will e error free TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESS OR MPLIED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND ONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND
29. e your hard disk 31 Restore changed and deleted files See Use online For more information see the online Help Help on page 26 r P The options on the File Rescue window include Select a different Depending on your disk drive configuration the Drive option on the File menu lets you select the drive from which you want to restore files If you have one or more drives on your system protected by Norton GoBack select them on this menu Close the window Click GoBack Menu and do not recover any files Sort items in list To find items easily you can sort them by pressing the heading at the top of the list View the content See To view the content of a file that of a file is listed in the File Rescue window on page 31 Rescue a single See To restore files listed in the File file or multiple Rescue window on page 31 files To restore files listed in the File Rescue window 1 Click each file that you wish to restore 2 Click Rescue Files The selected files will be saved in their original locations To view the content of a file that is listed in the File Rescue window 1 Select the file that you want to view then press Open The file will display in the appropriate program 2 On the File menu click Save As if you want to save the file to the location of your choice 3 Close the file 32 Restore your hard Restore your hard Restore you I t See About Norton I G
30. ed you can use the Save As command to restore and save the file in the location of your choice a To recover the file click Recover To The selected file will restore and save the file in its original location 36 Restoring files Search for files to restore See Restore files A Norton GoBack Drive is a virtual copy of your hard disk on page 33 as it appeared at a selected safe point in the past Usinga Norton GoBack Drive you can view or restore earlier versions of files and folders The Norton GoBack drive provides a full view of how your hard disk appeared in the past See Restore your hard disk on page 29 Create a Norton GoBack drive Using the Norton GoBack drive you can determine if you wish to restore your hard disk restore selected files or choose to do neither To create a Norton GoBack Drive See Set Norton 1 Inthe Norton GoBack main window click View GoBack Drive Detail History for Revert window settings g 5 on page 38 2 In the GoBack drive window in the list of events select the Safe Point from which you want to create a virtual drive 3 Click Create Norton GoBack Drive 4 Use your Windows Explorer or other finder to locate the virtual drive number indicated by Norton GoBack You can view copy and save files from your virtual drive to any location 5 When finished return to Norton GoBack then click Discard Norton GoBack Drive 38 Using a virtual disk to help res
31. ee levels of protection Administrator User None To set protection levels for specific features 1 Inthe Norton GoBack main window click Options 2 On the Passwords tab click Change Level for Feature 3 For each feature listed select a setting Your options are Admin Feature is only accessible to Administrator User Feature is accessible to User and Administrator None Feature does not require a password 4 After setting the feature levels click Apply 5 Click OK To return to the original password level feature settings 1 Inthe Norton GoBack main window click Options 2 On the Passwords tab click Change Level for Feature 3 Click Default 4 Click OK 46 Options Set Norton GoBack options Use Auto Revert Auto Revert is a powerful feature of Norton GoBack that allows you to set up regularly scheduled times to revert your hard disk back to a clean state A clean state is a condition of your hard disk that you determine This condition normally has specific programs and files ina certain state Activate Auto Revert If your computer has multiple users Auto Revert ensures that after shutdown or other specific times or events that you define the computer is wiped clean and returns to its clean state If you do not select a scheduling option Auto Revert occurs only when the GoBack History becomes full or you click Auto Revert Now on the Auto Revert tab You can set your Auto Rev
32. en You and Symantec relating to the Software and i supersedes all prior or contemporaneous oral or written communications proposals and representations with respect to its subject matter and ii prevails over any conflicting or additional terms of any quote order acknowledgment or similar communications etween the parties This Agreement shall erminate upon Your breach of any term contained herein and You shall cease use of and destroy all copies of the Software The disclaimers of warranties and damages and imitations on liability shall survive ermination Software and documentation is delivered Ex Works California U S A or Dublin reland respectively ICC INCOTERMS 2000 This Agreement may only be modified by a License Module that accompanies this license or by a written document that has been signed y both You and Symantec Should You have any questions concerning this Agreement or if You desire to contact Symantec for any reason please write to i Symantec Customer Service 555 International Way Springfield OR 97477 U S A ii Symantec Authorized Service Center Postbus 1029 3600 BA Maarssen The Netherlands or iii Symantec Customer Service 1 Julius Ave North Ryde NSW 2113 Australia Chapter 1 Chapter 2 Chapter 3 Feature summary Hard disk revert and file recovery tools 12 Installing Norton GoBack System requirements s 13 Prepare your Compute
33. ert options so that an Auto Revert is performed when one of the following events occurs A user logs off shuts down or restarts Windows A scheduled Auto Revert time is reached For more information see the online Help You can also set regularly scheduled times for an Auto Revert to occur Options Set Norton GoBack options To activate an immediate manual Auto Revert 1 In the Norton GoBack main window click Options 1 Norton GoBack Options History Passwords AutoRevert 2 20222220S Auto Revert Schedule M Enable Auto Revert Options and Scheduled Auto Reverts Default snooze time is 5 minutes Change Options Schedule Click this button to revert the computer to the time Auto Revert was enabled 2 On the Auto Revert tab click Auto Revert Now To disable the Auto Revert feature 1 In the Norton GoBack main window click Options 2 On the Auto Revert tab uncheck Enable Auto Revert 3 Click OK Disabling the Auto Revert feature does not stop Norton GoBack from protecting your hard disk To enable the Auto Revert feature 1 Inthe Norton GoBack main window click Options 2 On the Auto Revert tab check Enable Auto Revert 3 Click OK 47 48 Options Set Norton GoBack options Set or change Auto Revert options The Auto Revert options let you define when an Auto Revert should take place To set up or change Auto Revert options 1 In the Norton GoBac
34. hen you disable Norton GoBack all history information is cleared and you cannot revert your hard disk until Norton GoBack is enabled again Norton GoBack will not track any information while it is disabled You can disable Norton GoBack from the main window or from the boot menu For more information see the online Help Disabling Norton GoBack requires that you restart your computer To disable Norton GoBack from the main window 1 In the Norton GoBack main window click Options 2 Click Disable Norton GoBack A message informs you that disabling Norton GoBack will clear the history and prevent any reverting 3 Click OK Your computer will automatically restart and Norton GoBack will be disabled To disable Norton GoBack from the boot menu 1 Restart your computer 2 When the Norton GoBack Boot Screen appears press the spacebar 3 On the Norton GoBack boot menu click Disable A message will appear letting you know that disabling Norton GoBack will clear the history and you will no longer be able to restore data from the past 4 Click Yes 5 Click Continue Your computer will automatically restart and Norton GoBack will be disabled To enable Norton GoBack 1 Start Norton GoBack 2 Click Yes to enable Norton GoBack Your computer will automatically restart and Norton GoBack will be enabled Basics View detailed time history View detailed time history You can immediately access a list of events on your hard d
35. his License does not herwise permit the licensee to obtain and use ontent Updates ae 3 Product Installation and Required Activation There are technological measures in this Software that are designed to prevent unlicensed or illegal use of the Software You gree that Symantec may use these measures to protect Symantec against software piracy This Software may contain enforcement technology that limits the ability to install and uninstall the Software on a computer to not more than a finite number of times for a finite number of computers This License and the Software containing enforcement technology require activation as further set forth in the documentation The Software will only operate for a finite period of time prior to Software activation by You During activation You will provide Your unique product key accompanying the Software and computer configuration in the form of an alphanumeric code over the Internet to verify the authenticity of the Software If You do not complete the activation within the finite period of time set forth in the documentation or as prompted by the Software the Software will cease to function until activation is complete which will restore Software functionality In the event that You are not able to activate the Software over the Internet or through any other method specified during the activation process You may contact Symantec Customer Support using the information provided by Symantec
36. his time Why is there increased disk activity after installing GoBack orton GoBack is designed to track all write activity to your hard disk on a sector by sector level This means hat all programs hard disk writes will be tracked by orton GoBack This may be more noticeable if you have programs that make extensive disk writes to their log or other program files examples of this type of software include antivirus and firewall software For more information see the online Help 60 Troubleshooting Troubleshoot Norton GoBack Service and support solutions The Service amp Support Web site at http service symantec com supports Symantec products Customer Service helps with nontechnical issues such as orders upgrades replacements and rebates Technical Support helps with technical issues such as installing configuring or troubleshooting Symantec products Methods of technical support and customer service can vary by region For information on support offerings in your region check the appropriate Web site listed in the sections that follow If you received this product when you purchased your computer your computer manufacturer may be responsible for providing your support Customer service The Service amp Support Web site at http service symantec com tells you how to Subscribe to Symantec newsletters a Locate resellers and consultants in your area Replace defective CD ROMs and manuals Upd
37. if you perform a Custom Install See Use online For more information see the online Help Help on page 26 As a general guideline allocate more than 10 percent of your disk if Your computer has a relatively small hard disk 5 GB or less You expect that the typical usage will involve intensive disk write operations You plan on scheduling Auto Reverts at weekly intervals Install Norton GoBack Install Norton GoBack from the CD or if you downloaded your copy of the product follow the instructions on the Web page If you have not already done so close all other Windows programs 16 Installing Norton GoBack Install Norton GoBack To install Norton GoBack from the CD 1 Insert the CD into the CD ROM drive If your computer is not set to automatically open a CD you will have to open it yourself 2 In the Norton GoBack window click Install Norton GoBack Norton GoBack Setup Wizard Welcome Welcome to the Norton GoBack setup wizard The following screens will guide you through the process of installing your new Norton GoBack software SYMANTEC SOFTWARE LICENSE AGREEMENT IMPORTANT PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE SYMANTEC O No do not agree with the terms of the agreement Cancel 3 Read the License Agreement then click Yes I agree with the terms of the agreement If you decline you cannot continue with the instal
38. isk 59 Norton GoBack 22 accessing 22 disabling from boot menu 24 features 12 logging safe points 29 when to revert disks 29 33 0 online Help 26 tutorials 27 options 41 42 pP password protection 43 PDF on CD 27 program patches 51 updates 51 protection keeping current 53 updates defined 52 R Readme file 26 reverting your hard disk 29 S safe points logged by Norton GoBack 29 used to revert disks 29 Service and Support 61 set passwords 43 starting Norton GoBack 22 startup floppy disks and Norton GoBack 39 Norton GoBack Revert menu 23 summary of product features 11 Symantec service and support Web site 57 Symantec Web sites 27 system requirements 13 T Technical Support 27 61 troubleshooting 57 59 V version number checking 21 view detailed time history 25 w Web sites Symantec 27 57
39. isk that will help you determine the time or date that you want to select when reverting your disk To view your hard disk time history In the Norton GoBack main window click View Detail History for Revert Norton GoBack Drive Drives C D and November 2003 SMTWIT FS S2808PM gt we HO ue slerveErossle System Safe Point System Sate Point System Safe Point System Sate Point System Safe Point System Safe Point System Safe Point D Documents and Settings LocalService Local Settings Temporaty Internet F D ADocuments and Settngs LocalService Local Setings Temporay Intemet F Ci program fles moble automation logs statesvc_11 04 2003 og Ci program fles moble automation logs istatesve_11 04 2003 log D Documents and Settings LocalService Local Settings T emporaty ntemet F D ADocuments and Settings LocalService Local Settings T emporaty Intemet F D Program Files Norton GoBack GBRevert exe D WINDOWS Prefetch GBREVERT EXE O1010000 pt D AWINDOWS Prefetch GBREVERT EXE 0101000D pf D Program Files Norton GoBack GBDrive exe D AWINDOWS Prefetch GBDRIVE EXE 1907EB06 pt DAWINDOWS Prefetch GBDRIVE EXE 1907EB06 pt C Aprogtam files mobile automation logs yststesve_11 04 2003 log C program files mobile automation logs statesye_11 04 2003 log D Documents and Settings LocalService Local Settings Temporaty Intemet F D Documents and Settings LocalService Local Settings T empo
40. ission in a License Module G use the Software in any manner not authorized by this license nor H use the Software in any manner that contradicts any additional restrictions set forth below 2 Content Updates Certain Software utilize content that is updated from time to time including but not limited to the following Software antivirus software utilize updated virus definitions content filtering software utilize updated URL lists some firewall software utilize updated firewall rules and vulnerability assessment products utilize updated vulnerability data these updates are collectively referred to as Content Updates You shall have the right to obtain Content Updates for any period for which You have purchased maintenance except for those Content Updates that Symantec elects to make available by separate paid subscription or for any period for which You have otherwise separately acquired the right to obtain Content Updates Symantec reserves the right to designate specified Content Updates as requiring purchase of a separate subscription at any time and without notice to You provided however that if You purchase maintenance hereunder that includes particular Content Updates on the date of purchase You will not have to pay an additional fee to continue receiving such Content Updates through the term of such maintenance even if Symantec designates such Content Updates as requiring separate purchase T
41. k main window click Options 2 On the Auto Revert tab check Enable Auto Revert 3 Click Change Options Schedule 4 Under Auto Revert Options select one or more options Your options are Auto Revert on Log Off or Shutdown Restart Auto Revert on any Restart Detect missed scheduled Auto Reverts Reverts the hard disk to a clean state each time that the user logs off or turns off the computer Reverts the hard disk to a clean state each time that the user logs off or turns off the computer or when the computer is improperly shut down and restarted due to a power failure Reverts the hard disk upon startup each time that the computer detects that it has missed a scheduled Auto Revert 5 Click OK 6 Inthe Norton GoBack Options window click Apply 7 Click OK Schedule Auto Revert times You can define exact times for Auto Revert to occur To schedule Auto Revert times 1 Inthe Norton GoBack main window click Options 2 On the Auto Revert tab check Enable Auto Revert 3 Click Change Options Schedule Options 49 Set Norton GoBack options 4 Under Scheduled Auto Revert select the appropriate time settings Your options are Time Click the arrows to select the time of day A M or P M Day Select the day or days of the week Default Snooze Select the number of minutes for Time snooze time Clear All Click this button to clear all time and day entries that are currently displaye
42. lation Installing Norton GoBack 17 Install Norton GoBack 4 Click Next Norton GoBack Setup Wizard README 3 symantec Norton Before installing Norton GoBack you should read the G o Ba C k README file which contains important information not included in the User s Guide If you choose not to read it now you will be able to find the file README TXT in the Norton GoBack installation folder Show README File 5 To review the Readme file click Show README File Close the Readme file then click Next Norton GoBack Setup Wizard Registration Please fill in the following information to register your copy of o symantec Norton GoBack Norton GO Back i Company or Organization Cancel 18 Installing Norton GoBack Install Norton GoBack 6 Type your name then click Next Norton GoBack Setup Wizard Installation Type Please select which type of installation you would like 3 symantec 7 Easy Install Norton This is the option appropriate for most users G o B a C k Approximately 10 of your hard drive will be reserved for use by Norton GoBack to keep track of system activity Custom Install This option is appropriate for more advanced users or those who wish to override the normal Norton GoBack hard disk usage Norton GoBack files will be installed to the following folder D Program Files Norton GoBack lt Back Next gt Cancel 7 Select a
43. led safe points related to your hard disk to help you determine when to restore your hard disk See View detailed time history on page 25 Record safe points even when starting your computer from a CD or floppy disk See Start a program from a CD or floppy disk on page 39 Before installing Norton GoBack take a moment to review the system requirements If you think you have lost or destroyed data or you purchased Norton GoBack because there is a problem with your hard disk do not install the program and do not start Windows System requirements To use Norton GoBack your computer must have one of the following Windows operating systems Windows 98 98SE Me Windows 2000 Professional Windows XP Professional Home Edition Installation of Norton GoBack 3 0 is not supported on Windows 95 NT 4 0 Macintosh Linux BSD UNIX or server versions of Windows 2000 XP computers If you are planning to upgrade your Windows operating system from Windows 98 Me to Windows 2000 XP you must uninstall Norton GoBack first and then reinstall after the upgrade is complete 14 Installing Norton GoBack Prepare your computer Operating system Your computer must also meet the following minimum requirements System requirements Windows 98 98SE Me Windows 2000 Professional Edition Windows XP Professional Home Edition Service Pack 1 Windows XP Tablet PC and Media Center Editions 133 MHz
44. n installation type Your options are Easy Install This is the recommended option Custom Install This option lets you change the amount of space that is provided for your history files Custom Install lets you indicate how much space to use for each physical drive on your computer If you select None that particular drive will not be protected by Norton GoBack This option is for advanced users 8 To select a different Destination Folder click Browse select a directory then click Next Installing Norton GoBack 19 After installation 9 To continue with the default installation settings ensure that Easy Install is selected then click Next Norton GoBack Setup Wizard Summary The following list summarizes which of your hard drives will o symantec be protected by Norton GoBack Norton Drives Norton GoBack Space GoBack gt divest and 3 816MB onc Key Protected by Norton GoBack 3 Not protected by Norton GoBack 10 Review the information about which hard disks will be protected by Norton GoBack then click Finish 11 On the next screen click Yes to have the Norton GoBack icon placed on your desktop 12 Click OK Your computer will restart to enable Norton GoBack After installation See Set password If you are administering the computer you should set protection on Norton GoBack Administrator and User passwords after page 43 installation These passwords independent of Windows p
45. n without user interaction General term for the process of offering information access to other computers Common services include Web service and FTP service Computers offering services are called servers A protocol for secure online communication Messages sent using SSL are encrypted to prevent unauthorized viewing SSL is often used to protect financial information A local area network that is part of a larger intranet or the Internet A code in the form of an IP address that computers use to determine which part of an IP address identifies the subnet and which part identifies an individual computer on that subnet The process by which a handheld device and computer compare files to ensure that they contain the same data Standard protocols used for most Internet communication TCP establishes connections between computers and verifies that data is properly received IP determines how the data is routed A program with the potential to cause damage to a computer by destruction disclosure modification of data or denial of service A program containing malicious code that is disguised as or hiding in something benign such as a game or utility Glossary 73 UDP User Datagram A protocol commonly used for streaming media Protocol Unlike TCP UDP does not establish a connection before sending data and it does not verify that the data is properly received virus definition Virus information that an anti
46. o transfer certain programs and data between two handheld devices using built in infrared technology The process of starting your computer 66 Glossary boot record bootable disk cache cache file compressed file connection based protocol connectionless protocol cookie denial of service attack DHCP Dynamic Host Configuration Protocol dial up A sector at the start of a disk that describes the disk sector size cluster size and so on On startup disks the boot record also has a program that loads the operating system A disk that can be used to start a computer A location on your disk in which data is stored for reuse A Web browser cache stores Web pages and files such as graphics as you view them A file that is used to improve the performance of Windows A file whose content has been made smaller so that the resulting data occupies less physical space on the disk A protocol that requires a connection before information packets are transmitted A protocol that sends a transmission to a destination address on a network without establishing a connection A file that some Web servers put on your disk when you view pages from those servers Cookies store preferences create online shopping carts and identify repeat visitors A user or program that takes up all of the system resources by launching a multitude of requests leaving no resources and thereby denying service to
47. oBack safe r points on page 29 ji disk disk during startup r hard disk during startup your computer is unable to run Windows you can use he Norton GoBack boot menu to restore your hard disk back to a date and time when Windows was operating normally The boot menu appears before Windows starts is best to use the most recent safe point listed If the estore is not successful try again using a different safe point Generally the first or second attempt will succeed n letting your computer s operating system restart To restore your hard disk from the boot menu 1 2 Restart your computer As soon as the Norton GoBack Boot screen appears press the spacebar 3 Click Revert Drive 4 Inthe Safe Points list select a date and time 5 Ifyou need to see more safe points click More Times 6 Click Revert A message informs you that in order to revert your hard disk your computer must restart 7 Click OK See Restore changed and deleted files on page 30 A Norton GoBack progress bar appears After your computer restarts your hard disk will be restored to the date and time selected and the File Rescue window displays See Restore your hard disk on page 29 Norton GoBack lets you select and restore specific files that have been lost erased over written or accidentally destroyed Norton GoBack gives you the choice of restoring specific files or restoring your entire har
48. of networking computers ina LAN local area network Ethernet cables which look like oversized phone cables carry data at 1OM 100M 1G bps executable file A file containing program code that can be run Generally includes any file that is a program extension or system files whose names end with bat exe Or com 68 Glossary extension FAT file allocation table file revision file type Finder firewall rule fragmented fragmented IP packet FTP File Transfer Protocol GoBack Drive The three letter ending on a file name that associates the file with an activity or program Examples include txt text and exe executable program A system table used primarily by DOS and Windows 9x Me that organizes the exact location of the files on the hard drive A previously saved version of a file that is stored within GoBack History A code that associates the file with a program or activity often appearing as the file name extension such as txt or jpeg The program that manages your Macintosh disk and file activity and display Parameters that define how a firewall reacts to specific data or network communications A firewall rule usually contains a data pattern and an action to take if the pattern is found When the data that makes up a file is stored in noncontiguous clusters across a disk A fragmented file takes longer to read from the disk than an unfragmented file An IP
49. on see the online Help Booting from a CD might also require a setup in your computer s boot order called BIOS setup utility For more information on how to adjust this setting refer to your computer s user manual Start a program from a CD or floppy disk See Access the Norton GoBack boot menu on page 22 To start from a CD or floppy disk with Norton GoBack protection Restart your computer 2 When the Norton GoBack Boot screen appears press the spacebar 3 Insert the program s floppy disk or CD 4 On the Norton GoBack boot menu click Boot from Floppy CD Your computer will boot into the program 40 Booting from a CD or floppy disk Start a program from a CD or floppy disk The default settings for this product provide complete protection for your computer However you may want to adjust them to optimize system performance or disable options that do not apply You can change the product s settings to fit your work environment If you are using Windows 2000 XP you will need administrator access to change options If you are an administrator and share your computer with others keep in mind that the changes that you make apply to everyone using the computer 42 Options Set Norton GoBack options Set Norton GoBack options The Options button in the Norton GoBack main window allows you to clear your computer s history set password levels and set up Auto Revert Clear Norton GoBack Histor
50. overning the communication and transfer of data between computers Examples of protocols include HTTP and FTP proxy A computer or program that redirects incoming and outgoing traffic between computers or networks Proxies are often used to protect computers and networks from outside threats recover To retrieve a file that existed at some point in the past and save it in the present registry A category of data stored in the Windows registry that describes user preferences hardware settings and other configuration information Registry data is accessed using registry keys removable media Disks that can be removed as opposed to those that cannot Some examples of removable media are floppy disks CDs DVDs and Zip disks rescue To open review and restore any file that was deleted or modified as a result of a drive revert revert To change an entire physical disk to the way it was at some point in the past 72 Glossary router script service SSL Secure Sockets Layer subnet subnet mask synchronize TCP IP Transmission Control Protocol Internet Protocol threat Trojan horse A device that forwards information between computers and networks Routers are used to manage the paths that data takes over a network Many cable and DSL modems include routers A program written in a scripting language such as VBScript or JavaScript that consists of a set of instructions that can ru
51. packet that has been split into parts Packets are fragmented if they exceed a network s maximum packet size but malicious users also fragment them to hide Internet attacks An application protocol used for transferring files between computers over TCP IP networks such as the Internet A virtual drive that is created using Norton GoBack and is used like any other drive You can use a GoBack Drive to retrieve or view earlier versions of your files hidden attribute host name HotSync HTML Hypertext Markup Language ICMP Internet Control Message Protocol IGMP Internet Group Management Protocol IMAP Internet Message Access Protocol version 4 infrared IR port IP Internet Protocol IP address Internet Protocol address Glossary A file attribute that makes files harder to access and more difficult to delete than other files It also prevents them from appearing in a DOS or Windows directory list The name by which most users refer to a Web site For example www symantec com is the host name for the Symantec Web site Host names are translated to IP addresses by the DNS The synchronization software for Palm OS handheld devices The language used to create Web pages An extension to the basic Internet Protocol IP that provides feedback about network problems An extension to the basic Internet Protocol IP that is used to broadcast multimedia over the Internet One of the t
52. r 14 About reserving space on your disk for NortonGoBack 15 Install Norton GoBack After installation If you need to uninstall NortonGoBack 20 Basics Checktheversionnumber Access the Norton GoBack boot menu Start Norton GoBack in Windows Use the Norton GoBack icon in the Windowssystemtray 23 DisableNortonGoBack 24 View detailed time histoly 25 For more information lookupglossaryterms 26 Use online Help uu ecssessssssssesssessssssssssssesssessseens 26 Readmefile eeeemnen 26 Accessthelser sGuidePDF 27 Symantec productsontheWeb 27 8 Contents Chapter Chapter Chapter Chapter Chapter Chapter Chapter 10 Restore your hard disk About Norton GoBack safe points 29 RestoreyourdiskfromWindowWs 30 Restore changedanddeletedfiles 30 Restore your hard disk during startup 32 Restoring files Restore files eee eesessesssssecsssscsessessscesacsscsecssesecsesseeesaeseeease 33 Search forfilestorestore emmme
53. r S o Paulo SP CEP 04583 904 Brasil SA June 3 2003 http www symantec com http www symantec com region reg_ap 61 2 8879 1000 Fax 61 2 8879 1001 http www symantec com region reg_eu 353 1 811 8032 Portuguese http www service symantec com br Spanish http www service symantec com mx Brazil 55 11 5189 6300 Mexico 52 55 5322 3681 Mexico DF 01 800 711 8443 Interior Argentina 54 11 5382 3802 Glossary access privileges ActiveSync ActiveX alert alias AppleTalk attack signature beam boot The types of operations that a user can perform ona system resource For example a user can have the ability to access a certain directory and open modify or delete its contents The synchronization software for Microsoft Windows based Pocket PCs A method of embedding interactive programs into Web pages The programs which are called controls run when you view the page A message that appears to signal that an error has occurred or that there is a task that requires immediate attention such as a system crash or a Virus Alert A shortcut icon that points to an original object such as a file folder or disk A protocol that is used by some network devices such as printers and servers to communicate A data pattern that is characteristic of an Internet attack Intrusion Detection uses attack signatures to distinguish attacks from legitimate traffic T
54. rayy Intemet F Revert Drive Create Norton GoBack Drive 25 26 Basics For more information For more information The product documentation provides glossary terms online Help a Readme file the User s Guide in PDF format and links to the Knowledge Base on the Symantec Web site Look up glossary terms Technical terms that are italicized in the User s Guide are defined in the glossary which is available in both the User s Guide PDF and Help In both locations clicking a glossary term takes you to its definition Use online Help Readme file Help is available throughout Norton GoBack The Help menu provides a comprehensive guide to all of the product features and tasks that you can complete To use online Help 1 Atthetopofthe main window click Norton GoBack Help amp Support 2 Inthe Help window in the left pane select a tab Your options are Contents Displays the Help by topic Index Lists Help topics in alphabetical order by key word Search Opens a search field in which you can enter a Word or phrase The Readme file contains information about installation and compatibility issues It also contains technical tips and information about product changes that occurred after this guide went to press It is installed on your hard disk in the same location as the product files Basics 27 For more information To read the Readme file 1 In Windows Explorer double click My
55. rds with another user of your computer Instead set up another account If you don t know how to set up new accounts on your computer see the Microsoft Windows documentation 44 Options Set Norton GoBack options Set or change passwords After setting passwords each user will be prompted to type a password to use each GoBack feature To set or change the User password 1 In the Norton GoBack main window click Options 1 Norton GoBack Options History Passwords Auto Revert Norton GoBack Administrator Password Click this button to change your Norton GoBack Administrator password Change Administrator Password Norton GoBack User Password Click this button to change your Norton GoBack User password Change User Password Password Level for Feature Click this button to change your level of password for Norton GoBack features Change Level for Feature 2 On the Passwords tab click Change User Password 3 Type passwords in the appropriate boxes then click OK To set or change the Administrator password 1 In the Norton GoBack main window click Options 2 On the Passwords tab click Change Administrator Password 3 Type passwords in the appropriate boxes then click OK Options 45 Set Norton GoBack options Set protection levels for specific features You or your Administrator can set password protection for features providing one of thr
56. the service and support Web page under the heading home amp home office small business click Continue 3 Onthe home amp home office small business page click start online support 4 Follow the links to the information that you want If you cannot find what you are looking for using the links on the introduction page try searching the Web site 58 Troubleshooting Explore the Symantec service and support Web site To search the Symantec service and support Web site 1 On the left side of any Symantec Web site page click search On the search page type a word or phrase that best represents the information for which you are looking Use the following guidelines when searching the Symantec Web site Type a single word in lowercase letters to find all occurrences of the word including partial matches For example type install to find articles that include the word install installation installing and so on Type multiple words to find all occurrences of any of the words For example type virus definitions to find articles that include virus or definitions or both Type a phrase enclosed in guotation marks to find articles that include this exact phrase Type a plus sign in front of all of the search terms to retrieve documents containing all of the words For example Internet Security finds articles containing both words For an exact match type the search words in uppercase letters To search for
57. tore files Set Norton GoBack Drive window settings Set Norton GoBack Drive window settings You can specify what to display in the Norton GoBack Drive window To set Norton GoBack Drive window settings In the Norton GoBack Drive window select the desired settings Your options are Select Drive Select Date Select Time The GoBack Drive Window will initially show the first physical hard disk on your computer To view a different disk select it on the File menu Dates for which you can view events appear in bold on the calendar Clicking on a date will cause the list of events to update with the activity for that date The clock in the GoBack Drive window provides another way to make a selection from the list of events When you type a time into the space under the clock and click Enter it will select the safe point event from the list that is closest to the time that you entered You can also select a time by moving the hands of the clock with your mouse Booting from a CD or floppy disk See Use online Help on page 26 For programs that reguire a CD or floppy disk to start you can use Norton GoBack to ensure that if needed you can revert back to a date or time before you ran the program Because Norton GoBack is activated when your computer starts normally this feature provides you the additional Norton GoBack protection when starting from a CD or floppy disk For more informati
58. ument programfie 11 4 2003 1932PM_ 11 4 2003 9 21 00 PM E statesve_11 04 20 463KB Text Document program fie 11 4 2003 SISOZPM 11 4 2003 9 19 27 PM 8 463KB Text Document programfile 11 4 2003 8 17 44 PM 11 4 2003 8 19 00 PM p 462KB Text Document programfle 11 4 2003 STZ38PM 11 4 2003 9 17 42 PM E tetteeve 11 0820 462KB Test Document program fle 11 4 2008 91658PM 11 4 2003 917 35 PM E istatesve 11 0420 462KB TextDocument program fle 11 4 2003 9 1552PM 11 4 2003 9 1650 PM E tstatesve_11 04 20 462KB Tent Document programfle 11 4 2003 9 15 14PM 11 4 2003 9 15 48 PM E istatesve_11 04 20 451KB TextDocument program file 11 4 2003 1314 PM 11 4 2003 8 15 03 PM E ietatesve_11 0420 461KB Text Document program fle 11 4 2003 912 34 PM 11 4 2003 91309 PM E istatesve_ 11 04 20 461KB Text Document program fle 11 4 2003 912 28PM 11 4 2003 9 12 33 PM 34 Restoring files Search for files to restore See Search for files to restore on page 34 2 In the Norton Recovery window select the file that you want to restore When you have selected the file to restore click Recover To 4 Save the file in the desired location To view the content of a file listed in the Norton Recovery window 1 Select the file that you want to view then click Open The file will display in the appropriate program On the File menu click Save As if you want to save the file to the location of your choice
59. virus program uses to identify and alert you to the presence of a specific virus wildcard characters Special characters like and that act as placeholders for one or more characters Wildcards let you match several items with a single specification worm A program that replicates without infecting other programs Some worms spread by copying themselves from disk to disk while others replicate only in memory to slow a computer down 74 Glossary Index A accessing Norton GoBack 22 Adobe Acrobat Reader installing 27 using to view PDF 27 Auto Revert about 46 options 48 schedule 48 boot from a CD or floppy disk 39 boot menu 22 24 32 C checking version number 21 clean state 49 clearing history 42 D definitions of technical terms 26 deleted files 59 description of product features 11 disable Norton GoBack 24 disk activity 59 E emergency procedures 39 enabling Automatic LiveUpdate 53 Express mode for LiveUpdate 53 F features 12 G glossary 26 GoBack Drive 37 H Help online 26 history cleared when disabled 24 installation customizing 18 from the CD 16 orton GoBack 15 preparation 15 Interactive mode for LiveUpdate 53 Internet Knowledge Base articles 57 Symantec service and support Web site 57 Symantec Web sites 27 Technical Support Web site 27 italicized terms 26 76 Index L LiveUpdate Interactive and Express modes 53 procedure 53 N new hard d
60. wo most popular protocols for receiving email IMAP makes messages available to read and manage without downloading them to your computer A communication port on a handheld device for interfacing with an infrared capable device Infrared ports do not use cables The protocol that underlies most Internet traffic IP determines how data flows from one computer to another Computers on the Internet have IP addresses that uniquely identify them A numeric identifier that uniquely identifies a computer on the Internet IP addresses are usually shown as four groups of numbers separated by periods For example 206 204 52 71 69 70 Glossary ISP Internet service provider Java JavaScript macro NAT network addresstranslation network address NTFS NTFS file system packet partition POP3 Post Office Protocol version 3 A company that supplies Internet access to individuals and companies Most ISPs offer additional Internet connectivity services such as Web site hosting A programming language used to create small programs called applets Java applets can be used to create interactive content on Web pages A scripting language used to enhance Web pages Most sites use JavaScript to add simple interactivity to pages but some use itto open pop up ads and reset visitors homepages A simple software program that can be started by a specific keystroke or a series of keystrokes Macros can
61. y Norton GoBack stores history files so that when you need torestore your hard disk or restore specific files the information is available to you Norton GoBack lets you clear this history to make more room for additional history files and to prevent anyone from seeing information that has been changed or deleted When you clear Norton GoBack History you also take away your ability to revert to the times that you have cleared Norton GoBack cannot restore a history that you have cleared Options 43 Set Norton GoBack options To clear Norton GoBack History 1 In the Norton GoBack main window click Options i Norton GoBack Options pmu History Passwords Auto Revert Norton GoBack History Drives C D and E Click this button to clear the Norton GoBack history for all of the drives selected in the above list Clear Norton GoBack History Disable Norton GoBack Click this button to disable Norton GoBack Disable Norton GoBack Icon in System Tray On the History tab select the disk you wish to clear 3 Click Clear Norton GoBack History A message informs you that clearing the history is a permanent action that cannot be undone 4 To continue clearing the history click OK Set password protection Passwords are used to prevent unauthorized users from using the main features in Norton GoBack Passwords should be kept safe and secret You should not share passwo

Symantec Norton Goback 3.0 (10199306)

Contents

Download Pdf Manuals

Related Search

Related Contents