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Compaq iPAQ Home Internet Appliance IA-1 (178358

1. Troubleshooting Contacting Service and Support 94 Browser 94 Display Internet Printer Power 89 Speakers 299 system Legal Notice Notice Appendix Index ie rer rune ae uem ca vl Hue ires iz ame Introduction um Home Internet Appliance Who Should Read this The Home Internet Guide 12 Appliance beings the convenience and utility of Symbols Used in This the Internet and of e mail Guide 13 right to your fingertips Special Text Used in This Stay in touch with family Guide 1 4 and fiends get the information you need Safety Tips 15 when you need it shop from the convenience of your home and keep informed about the community and the world Your Caring for Your Home Home Internet Appliance automatically updates periodically Internet Appliance 1 7 ensuring the best user experience available In fact your Home Internet Appliance actually will get beter over time Where Can I Find More Information 1 8 This guide will help you gt Get acquainted with the features of your Home Internet Appliance Maintain your Home Internet Appliance and solve problems if they occur 1 1 Who Should Read this Guide This guide is designed for people who are just beginning to investigate the Internet and the convenience of
2. MSN Companion Choose Internet Phone Number 1 Find a phone number that you know is a local call Click that phone number that you know is a local cs continued phone lumber then cic the cantina bo I you clicked the et me choose other numbers burton youll se this Web page Choose a local phone number from the list of phone numbers available for your state Choose Internet Phone Number 2 Find a second phone number that you know is local Click that phone number then click the continue button Choose an alternate number that is a local for you meme prane be mant This way if the first number is unavailable you connect using this number saama ine mer ST MSN Companion Registration continued Take a moment to write down your e mail address information ie Yer Some You re Done You ve done it You re now signed up and ready to send e mail surf the World Wide Web and much more mne So Welcome to the Internet iat is the Internet 4 2 your ai queion abut th Inez What istheinteretz 4 2 This chapter the Eten Internet Addresses URLS ie dae ici occa 43 exciting new world Screen Layout 4 4 Hyperlinks 4 5 Start Page 4 6 The Browser Toolbar 47 Search Engines 4 8 Searching the Web 4 9 Error Messages 4 11 ime iere nca S
3. a Web site changes its address site security prevents unauthorized persons from accessing a Web page mese onenen 411 rone mer Hue emer onim Sor E mail Communicating electronically with end family and In This Chapter Soen isa ial part of o world Sending Sil o ome Email Basics 52 tending ake E mail Addresses 5 3 Jn tti chapter you will learn how t e mail Because e mail is part telephone conversation and part Messages 4 letter there is also a section on e mail etiquette Reading Your E mail Messages 5 5 E mail Attachments 5 7 Personalizing E mail Messages 510 Internet Etiquette ie emer nra Som s1 E mail Basics E mail electronic mail is very similar to the mail the postal carrier delivers to your home or office except it arrives much faster E mail saves time and helps you communicate more frequently Cene For more information on email see online Help and also the MSN e mail tutorial Access the atrial from the Start Page Click Help then select Take a Tour and then choose email What Is E mail When someone calls you on the telephone you pick it up and you have a conversation with the caller I s an immediate exchange with the caller With a letter sent by the post office someone writes the letter puts it in an envelope puts a stamp on it and puts it in a mailbox You ge
4. With practice you ll soon learn how to move the cursor as easily as you move your fingers The Push Pad continued Pointing Device Techniques To use the Pointing Device you need to know how to move the cursor and how to click and select an iter Select The cursor identifies the positon of your pointer on the The cursor appears in one of three diferent forms depending on ts position on the screen 1 Pointer The cursor most often appears as an amour to identity s locaton on he screen 2 Hand The cursor changes from an arrow to a hand shape when it rests on a link to another Web page 3 Text Cursor The cursor changes to a vertical ine to ient its postion as you create tert Press and release the left button once to select or to bight In menus Point to a menu tem and lick In most ext boxes or example when you are composing e mail or Instant Messages Pont to to beginning of your selection hold down the left button move the cursor to the end af your selection The selected textis highlighted Release the button Within a xt box selected txt can be 1 Cut Press Ciri X 2 Pasted Prass Ciri V 3 Copied Press C ie emer conira ST Understanding the Display Controls The three display indicator lights you when you have e mail waiting to be read and whether the Appliance is on o off online connected to the Internet or in sleep mode
5. MSN Companion Registration Let s Sign On Confirm Member information Choose a New Member Password Select Your Time Zone Verify internet Phone Numbers Choose Internet Phone Number Choose Internet Phone Number 2 You re Done Chapter 4 Welcome to the Internet What isthe intemet What ls the Web What Do Need in Order to Surf the Web Internet Addresses URIS What ls a URL Screen layout 5 Moving Around the Screen Hyperlinks Whatisa Hyperlink What Does a Hyperlink Look Like Start Page What s On the Start Page ie runs ae uem 35 35 35 36 37 37 4 4 43 43 E Ee 45 E 45 ET 46 The Browser Toolbar Understanding the Toolbar 47 M What isa Search 8 Searching the 49 How s the Weathe Error Messages Why Am Getting an ror Message am Chapters E mail M Whatls ccce E mail Addresses Understanding Eau let coc 3 Messages Writing and Sending an E mail Message 54 Reading Your E mail 55 How Do Get My Mail 255 Accessing Your from the Toolbar 6 7 Sending a Link
6. The Appliance also allows you to adjust the screen brightness or contrast Press the brightness buttons to increase or decrease the brightness Press the contrast buttons to increase decrease the contrast ie rer Arner Som Appliance Indicator Lights Contrast and Brightness contrast Funes Hue emer So Getting Online Once youve setup your Compaq Home Internet Appliance you ready to eet online and experience the amazise new Takuma asthe This chape cres he Introducing the MSN Companion 3 2 gt Using my Home Internet Appliance MSN Companion Introducing the MSN Companion Registration 3 5 Registration for MSN Companion services ie rer Arn err Som 34 Introducing the MSN Companion When you frst turn on your Appliance the Welcome screen of the MSN Companion displayed The tour is divided into two pars Features gt Registration Use this section to follow along with the on screen overview of MSN Companion Images of Web pages are for demonstration purposes only and represent samples available at time of publication Actual Web page content will vary More help is available while your Home Internet Appliance whenever you see he help icon in the upper right corner of the sereen What is the MSN Companion ote nthe event you did nat sign up for MSN
7. EW HHH tiri msn Contents Chapter Introduction Who Should Read this Guide Using Your Home Internet Appliance Getting Started Guide Symbols Used in This Guide Symbol Information Boxes Special Text Used in This Guide Text Conventions Safety Tips Safe Use of Your Appliance The Safety and Comfort Guide Caring for Your Home intenet Appliance Appliance Care and Additional Safety Precautions Where Can Find More Information Accessing the Compaq Web Page ameter fric utat Chapter2 Features Your Home Internet Appliance at a 2 Wheat s What s in Back 22 Line of Sight Connection Songer Keyboard Batteries 23 Keyboard Basics e Understanding the Keyboard csse The Left Side of the The Right Side ofthe Keyboard 26 ca qM How Do 1 Use the 9 27 ij p p Using the Push Pad 9 Understanding the Display Controls dada Appliance Indicator Lights an Contrast and Brightness Chapter3 Getting Online Introducing the MSN What isthe MSN 3 Understanding the Toolbar Buttons and Links
8. An e mail address typically begins with your name or whatever name nickname you want to use and ends with the name of your service provider The symbol separates the two components For example John Doe s address could be Johndoed compag net Type a period to separate the server name from the identifier which defines the type of site The following table lists some current identifiers and descriptions More identifiers being created every day nee serves Company or commercial site or service st eve katate ste serve Ao United Kingdom UK i E mail Messages Writing an e mail message is easy todo and makes it easy to keep up with friends and family near and far our Home Internet Appliance automatically knows when you reat the end ofthe line and moves down to the next line Press the Enter key on the keyboard only when you wish to start a new paragraph Ifyou receive an error message saying your e mail was undeliverable check the address punctuation and spacing then mailing it again accidently lose your message before you send it return to the write new mail feature Before you start a new message you will be asked if you want to complete the message you were writing previously In most cases this works even if you turned the Applian
9. Compaq Web site and all its associated Web pages display on your Home Internet Appliance ie er Some What Is a URL Ifyou know the URL of a particular site you can type it into the text box in the center of the browser toolbar and go there Most URLs look like this www name of company com The first part of the address stands for World Wide Web The middle part is a descriptive word or name of the company individual that owns the site The last part of the address indicates the type of company business organization or country such as org for organization gov for government or com for commercial The list of such identifiers is constantly growing Some of the more common ones in use include org com fr de it and uk But com is the most widely used address Format especially in the United States Waco 43 Screen Layout The two major parts ofthe screen are the Web page and the toolbar The toolbar is located at the bottom of the sereen Itis always there no matter what Web page you visit The rest of the sereen taken up by the Web page r Note The images of Web ages found throughout this chapter are for demonstration purposes only and represent content avaliable at ime of publication Actual screens wll vay azne me Moving Around the Screen Many times when you are reading a Web page there wi
10. If a selection is available or your product you may view and print the approval marks numbers Selecting a country other than the one in which you are currently located may cause your modem to be configured in a way that Violates the telecommunication regulations laws of that county In addition your modem may not function properly ifthe correct country selection is not made If when selecting country a message appears that states that the country is not supported this means that the modem has not been approved for use in this country and thus should not be used U S Regulations Governing the Use of Modems This equipment complies with Part 68 ofthe FCC rules Located the bottom of the computer is label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment Upon request you must provide this information to your telephone company Ringer Equivalence Number The REN is useful to determine the quantity of devices you may connect to your telephone line and still ave all of those devices ting when your telephone number is called In most areas but not all the sum of the RENS of all devices connected to one line should not exceed five 50 To be certain of the number of devices you may connect to your telephone line as determined bby the REN you should contact your local telephone company to determine the maximum REN for your calling area Telecom
11. ik on link olek on ink lk on link ek on link lk on link alek on link lk on link alek on link lk on link alek on link lk on link ck on link ik on ink ck on ink Personalizing E Mail Messages Ina telephone or face to face conversation you read the other person s lone of voice or body language to get clues about how they feel These emotional cues are absent from e mail Humor especially sarcasm is especially difficult to pick up in an e mail message To help fill in the gaps some symbols and acronyms have come into Electronic Body Language There are many ways to personalize your e mail messages You can use smileys also known as emoticons which are expressions you create from the characters on your keyboard few popular ones include E Screaming E E Disappointed Laughing 9 Winking To keep messages short there are some abbreviations you can lt 801 Bytheway Grieving lt Inmyhunbie opinion lt ROTFL gt Roling on the foor laughing do Laughing out oud Hue emer Amano So Internet Etiquette Because e mail is such a new way to communicate new rules have evolved This is the Internet form of etiquette called Netiquente ie er Some Rules of the Road we expect other drivers to observe the rules of the road the same is true as we travel through cyberspace E mail has its own set of rul
12. 1 E Commerce E commerce electronic commerce or EC is the buying and selling of goods and services on the Internet especially on the World Wide Web Jn practice this term and a another new term e business often used interchangeably For online retail selling the term tiling is sometimes used What Is E Commerce E commerce can be divided into E tailing or virtual storefronts on Web sites with online catalogs Sometimes these all gathered into a virtual mall The gathering and use of demographic data through Web contacts Electronic Data Interchange EDI the business to husiness exchange of data E mail and fax and their use as media for reaching prospects and established customers for example with newsletters Business to business buying and selling The security of business transactions Online Security When you purchase items over the Internet you are asked to type your name mailing address e mail address and credit card information into an electronic form Sending information to an online storefront is comparable to giving it over the telephone when you order from a catalog important Give this information only on a Secure Web site ie Yer Some What Is a Secure Web Site secure Web site encrypts data to protect it from unauthorized use When you visit secure Web sites it is safe to enter your credit card
13. Cables Connections to this device must be made with shielded cables With metallic REUEMI connector hoods in order lo maintain compliance with FCC Rules and Regulations Declaration of Conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this FCC declaration contact Compaq Computer Corporation Box 692000 Mail Stop 510101 Houston Texas 77269 2000 281 514 3333 Note product support is avallable when you the number above Refer to your Certificate of Warranty tor the product support telephone number identify this product refer to the Part Series or Model number found on the product Haze irene Summ Telecom Network Approvals Hue emer Arana Sue Telecom Network Approvals The telocommunications device in your computer is approved for connection to the telephone network in the countries whose approval markings are indicated on the product label located on the bottom of the unit Additional country approvals may be found on the Compaq web site To view these approvals visit http www compaq com and perform a site search for the words telecom network approvals
14. Network Approvals continued The REN for this device is less than 108 An FCC Compliant 6 position modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible 6 position modular jack which is FCC Part 68 Compliant If your telephone equipment causes harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice is not practical you will be notified as soon as possible You will also be informed of your right to file a complaint withthe FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance lo give you an opportunity to maintain uninterrupted telephone service Ifyou experience trouble with this telephone equipment contact your local telephone company for information on obtaining Service or repairs The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs ove Som Telephone Telephone Consumer Protection Act o
15. ble describes he specia function keys on the iett side of ie keyboard TTT ee current Web page or printing onl Uefa mal reque rit E n HN foni m Keyboard Basics continued Use the up and down arrow keys to scroll up and down on Web pages that are longer than can be viewed onthe screen Use the left and right arrow keys to view Web pages that wider than the viewing When you scroll using these keys the page you are viewing moves up down or from side to side in small increments When you use these keys within a text box they move the cursor within a line one character position at a time The on screen pointer icon is known as a cursor The Right Side of the Keyboard The following table describes the special function keys on the right side of the keyboard Begin Maves to top of page or beginning of line in a text box Page Up Moves the view one sereen closer to the top of a page or to the beginning of a text bor Page Dn Moves the page view one sereen closer to the bottom of a pape or to end of textbox Displays the bottom most portion of the page or the end ofa line in a text box Down Arow Cursor moves one unio line down Up Arow Cursor moves one unit or ine up Let Aro Cursor moves to the left Fight Arrow Cursor moves to the right Back Displays the previous page Forward Displays the next page ie mer Ar
16. but cannot ersten Dating occurs but you fall to connect Connection als repeatedly Internet takes to long to Internet Verity that al telephone handsets on same are on Make sure that no one else flogged on to he same acount through another unit or computer Check that the is connected to the phone ine Testyour phone Ine for dial tone and noise If you have nose on your phone ine contact your telephone company and have the ine checked Make sure your MSN account ssl active Call your Internet Service Provider if your account has expired Verity that the mandatory area code is included in the number you dialing or that you are dialing the correct fax number Have you moved changed telephone numbers or area codes Follow the instructions in the sereen dial up troubleshooting guide Some Web sites contain photos and graphics that can take a long time to download to your Appliance Your temet connection could also be sow due to heavy line traffic Press Cancel and then Refresh to try again or wait unt a ater ime to access the ste Your connection may be sow because of a noisy phone ine Move the Applance to another location ar connecting to a diferent pone d Troubleshooting continued Printer wil not tum on Printer is on but wil not print Printer prints only in red or other than black Pinter seems to be printing but no c
17. hand underlined pieces af test ln is rin IT EXER make a choice Clicking O Cats ae previously selected button soured ae steer soda J milk SEERE ERE selection Cek one fom Selec n Resina Tyee 8 Input box Type in word or phrase and cick gol Hacker eiua tum MSN Companion Registration Ms time to register and start surfing the Web Remember that if you only have one phone line no one aan talk on the telephone while your Appliance is connected to the Internet Do you see this screen If you do not skip this section and go to section titled Choose a Member Password ie Yer Let s Sign On MSN Companion dials a toll free telephone number to connect to the Internet for your registration Confirm Member Information Enter the member name and member password from the confirmation letter you received at time of purchase The member name may be labeled Member ID and the member password may be labeled Member Password in your confirmation letter MSN Companion Choose a New Member Password Registration 2 protect your privacy you need to choose new secret om tat oniy authorized can use your Appliance to check e mail and send instant messages The stronger your password the harder it wil be for others to guess Here are some tips
18. number or other sensitive information The lock or key disappears or is broken when you click on site that doesn t take security measures Many Internet sites are set up to prevent unauthorized people from seeing information that is sent to or from those sites These are called secure sites Because your Home Internet Appliance supports the security protocols used by secure sites you can send information to secure site with safety and confidence A protocol is a set of rules and standards that enables computers to exchange information How Do Recognize a Secure Web Site When you visit a secure Web site it automatically sends you its certificate and your Home Internet Appliance displays a lock icon on the MSN Companion toolbar Always look for the lock icon on the toolbar before you send private information like your credit card number over the Internet The lock icon is on the tool bar just below the page options button where the day of the week and time usually are displayed Know the Seller You might feel safer dealing with companies you already know and trust If you re not familiar with the name and reputation of a company and especially if a seller has sent you an unsolicited e mail message spam find out more before you buy Check these Websites for more information about buving safely online Better Business Bureau Consumer Information C
19. resources on the Compaq Web page for additional information Inthe event you did not sign up for MSN Companion service at the time of purchase please call 888 765 411 now Accessing the Compaq Web Page access the Compaq Web page press the COMPAQ button on the keyboard Topics you can find on the Compaq Web page include gt The online Getting Started Guide Frequently Asked Questions FAQs Service and Support information gt Warranty gt Compaq com gt Linkto MSN online help center Link to Compaq for purchasing Appliance options and Other exciting links to products services and information Tn addition to the Getting Started guide two other printed guides are included with your new Home Internet Appliance Both provide important user information Read these materials carefully and then keep them handy for reference Quick Setup Poster Easy instructions for installing your Home Internet Appliance and a handy reference if you move and need to re install Store the poster in a safe place Safety and Comfort Guide Learn how to set up your Home Internet Appliance for your maximum comfort While using it Practice good posture proper hand position proper usage and good health habits while using your Home Internet Appliance This guide contains helpful hints on how to use grounding plug to prevent electrical shorts shocks fires It also contains information about usi
20. roe mer What is Search Engine search engine allows you to search the Web by keywords For example if you type golf in the search box the search engine returns a list of Web pages related to golf Your Home Internet Appliance has its own search provided by Microsoft To use the search the web input box on the toolbar complete the following steps 1 From the toolbar type a word a phrase or several related Words into the search engine text box entry area 2 Press go A list of related Web sites displays Or press the Search button on the keyboard to go directly to the MSN search engine Web page This page includes more types of searches and offers some options on how to search Hue emer monia So Searching the Web You can practice surfing the Web by looking up information on a subject of great interest to all of us the weather You can get weather reports for your area or for virtually any geographical location the planet with just a few clicks Images of Web pages are for demonstration purposes only and represent samples available at time of publication Actual Web page Content will vary ie Yer Some How s the Weather Follow these simple steps to check today s forecast for Houston Texas 1 http www weather com into the address line at the of your screen and press Enter on your keyboard The Home Page for The Weather
21. show your good faith attempt to resolve a problem with the merchant concerning a charge that you feel should not have been placed on your credit cad Notes or e mail confirmations of any telephone conversations that you have with the seller Tips for Safe Online Shopping A Web site privacy statement legally binding document that describes how the personal information you provide will be used Make sure you understand how your information be used Before doing business Shopping Safely on the Internet Compaq offers these tips for safe online shopping gt Never give a cand number at a Web site unless it is the Web site of a reputable business Never give out your social security number Do not give more information than necessary Know your rights Internet transactions have the same protections as those made in a physical store gt Ifyou re still uncomfortable with the technology use the telephone Finally many credit card companies guarantee their cardholders against theft or misuse allowing the customer To geta refund if a problem arises Let s Go Shopping Shopping online is very similar to shopping ata department store but without the inconvenience of leaving home Shopping online can save you time and money and with practice the process can become as familiar as a trip to the mall Mote Images of Web sites are for demonstration purp
22. your Favorites list Selecta favorite page by clicking the page icon gt Delete entries from your Favorites list Adding a Favorite 1 Browse to the Web site you want to add 2 Select the page options tab on the toolbar 3 Select add this page to my favorites from the menu 4 Rename the favorite if you wish by typing the new name in the text box 5 Click add to favorites to add the link or cancel if you change your mind nene Yon 7 omens Yan Smee So Options and Accessories Soo can purchase a sunber of options ankie he performance of your Home Internet Appliance You can our eternal aereo fea Connecting a Printer 8 2 options are available directly from Compaq over the Internet Just click the COMPA button on the keyboard to Printing 8 3 access them In the future even more options will be offered Connecting a Mouse 8 4 Connecting External Speakers 8 5 ie emer Som snes 81 Connecting a How Do Connect a Printer Printer With the optional printer you can print anything of interest from the Web 1 Plug the USB cable into the printer 2 Plug the other end of the USB cable into any of the four available USB ports on the back ofthe Appliance as shown in the graphic above Make sure that your cord is seated properly 3 Plug the printer power cord into a power outlet tis not necessary to unplug
23. your Home Internet Appliance from its power source before connecting your printer p Hue emer onim So Printing H looks good on the screen Now you want to print one or more pages of an e mail ora page from a Web site ie Yer Some Using the Print Key 1 To print a page press the Print button shown on the graphic above 2 Select from the following options Print the page Print the page in black and white Get help p Connecting a Mouse The optional USB mouse give you added control ver the cursor orm foes How Do I Connect a Mouse USB port 2 e 1 Plug the mouse cord into one of the USB ports on the back ofthe Appliance as shown in the graphic above 2 Make sure that your port connector is seated correctly So Connecting How Do I Connect External Speakers External Speakers Although your Home Appliance comes with a builtin speaker the installation of external speakers allows you to enjoy the many types of music found onthe Web in stereo sound 1 Plug the speaker cable into the speaker connector shown in the graphic above Make sure that your port connector is seated propery 2 Refer to the information that came with the speakers to adjust the speaker volume Hove Yer Some Orne meo eens 15 foes So Getting Help In This Chapter Where Do Find
24. 2 e business 6 2 Electronic Data Interchange EDI 6 2 email 6 2 ening 6 2 fax 6 2 security 62 email addresses 5 3 basies 5 2 customizing messages 5 10 defined 5 2 icon 1 4 identifiers 5 3 reading messages 5 6 receiving messages 5 5 sending reading attachments 5 7 types of attachments 5 8 5 9 write new mail feature 5 4 writing sending messages 5 4 error messages 4 11 FOC Notice 1 Forward Arrow 2 6 H Home Intemet Appliance 1 1 Q Web page 1 8 buttons 3 4 help button 3 2 links 3 4 tools 3 4 tutorial 1 8 caring for 1 7 home page pictures 6 8 ab links 6 8 table of contents 6 8 Hotmail 5 2 hyperlink defined 4 5 types of 4 5 icons 1 4 E mail 1 4 lock 6 3 Input box 3 4 Intemet addresses 4 3 connection requirements 4 2 defined 4 2 etiquette 5 11 identifies 4 3 Web browser 4 2 Internet buttons 2 7 Compaq 2 8 Favorites 2 7 Home Start page 2 7 Mail 2 7 Messenger 2 8 News 2 8 Retail Entertainment 2 8 Search 2 7 Shopping 2 8 ISP 4 2 keyboard Altkey 2 5 Begin 2 6 Cul key 2 5 End 2 6 key names 1 4 keys 2 4 side 2 5 navigation 2 4 Page Up 2 6 Print button 8 3 problems 9 6 tight side 26 Left Arrow 2 6 line of sight connection 2 3 Link 3 4 6 8 lock icon 6 3 oe eer rums ae Sun M mail button 5 6 member ID 3 5 member password 3 5 Microsoft Hotmail 5 2 modem 4 2 connecting 8 4 USB 8 4 MSN Companion 3 2 features 3 3 Internet phone numbers 3 7 3 8 registering 3 5
25. 3 9 signing on 3 5 toolbar 4 7 online shopping 6 1 6 4 6 5 6 7 how to 6 7 6 15 online security 6 3 secure Web site 6 3 security tips 6 6 procedure 6 11 online stores home pages 6 7 password choosing 3 6 Pointing Device 2 9 power cable problems 9 9 Print button 8 3 print key 8 3 printer connecting 8 2 problems 9 8 problems cursor 9 4 display 9 5 Internet connection 9 7 Internet Service Provider account 9 7 keyboard 9 6 power cable 9 9 printer 9 8 system 9 10 troubleshooting 9 4 Push Pad 2 9 clicking 2 10 Copied 2 10 cursor 2 10 Cu 2 10 Pasted 2 10 Pointing Device 2 10 selecting 2 10 Q Q Web page 1 8 Quick Setup Poster 1 8 R Radio Button 3 4 Right Arrow 2 6 5 Safety and Comfort Guide 1 6 1 8 safety tips 1 5 1 6 screen layout 4 4 scroll bar 4 4 search box using 6 9 Search button 4 8 search engine 4 8 security BBB 6 4 keeping records 6 5 See alio notices defined 1 3 Select button 2 9 Selection box 3 4 drop down 6 9 Service and Support contacting 9 4 settings changing 7 2 speakers connecting 8 5 Start Home page 4 6 favorites 4 6 help 4 6 message center 4 6 settings 4 6 system problems 9 10 T tab links 6 8 table of contents home page 6 8 technical support contacting 9 4 time zone 3 7 Tip notices defined 1 3 toolbar 4 7 accessing e mail 5 6 buttons 3 3 functions 4 7 Search button 4 8 trash can 5 4 u Uni
26. 8 or contact Compaq Canada Inc 45 Vopell Road Richmond Hill Ontario LAB 3P6 European Union Notice European Union Notice elecommunications Terminal Equipment with the CE marking comply with Telecommunication Terminal Equipment and Satellite Earth Station Equipment TTE amp SES Directive 98 the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the European Community Compliance with these directives implies conformity to the following European Norms or Regulations in brackets ae the equivalent international standards and regulation ENSS022 CISPR 22 Electromagnetic Interference ENS0082 1 IEC801 2 IECSOL 3 IEC8O1 4 Electromagnetic Immunity EN60950 IEC950 Product Safety CTR21 ETSI TBR21 Attachment requirements for connection the analogue PSTNs of terminal equipment The equipment has been approved in accordance with Council Decision 98 482 EC for pan European single terminal connection to the Public Switched Telephone Network PSTN However due to differences between the individual PSTNS provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the fist instance The equipment is designed to work with all EU telephone networks However the equipment may have interw
27. Attachment 57 Reading or Viewing an E mail Attachment Types of Attachments You Can Receive Personalizing E mail Messages Electronic Body Language Internet Etiquette Rules of the Road Chapter 6 Online Shopping E Commerce What Is E Commerce online Security 6 What Isa Secure Web Site How Do I Recognize a Secure Web Site 6 3 know the Seller 64 Check Before You Buy 64 Keep Good Records 6 What Records Should 1 Keep 15 Tips for Safe Online Shopping 66 Shopping Safely on the Internet 66 Let s Go Shopping 67 Shopping Online How Is tt Done E Online Stores What do they look ike 6 7 Tab Links Tables of Contents Pictures and Colored Text Search Boxes 69 Drop Down Selection Boxes 69 Shopping Practice More Shopping Practice 65 Changing Your Settings Settings Personalizing Your Settings Favorites Maintaining Your Favorites Listing 73 Chapter 8 Options and Accessories Connecting a Printer How Do I Connecta Printer Printing Using the Print Key Connecting a Mouse How Do I Connect a Mouse Connecting External Speakers How Do Connect External Speakers Chapter 9 Getting Help Where Do Find MSN Orline Help senten 2 Compaq Help and Information 9
28. Channel displays 2 Type Houston into the box labeled Any City or US Zip on the top left hand side of your screen Searching the Web continued world of information is waiting for you on the Internet p 3 Press Go on your keyboard A list displays showing all the states with cities named Houston meum 4 Place your cursor on Houston Texas Notice that the words change color and the cursor turns into a hand Both of these changes indicate that this is a link to the Houston Texas weather information page 5 Click the link to continue This page displays the current weather readings for Houston Texas and the forecast for the next few days Hue mer monia Som Error Messages Ifyou receive an error message you can close the information box without taking any action and continue surfing the Web For more information about error messages check the Frequently Asked Questions section of the online Help ie Yer cerna Some Why Am Getting an Error Message You may receive error messages as you surf the Web In most cases an error message does not indicate any problem with your Appliance an error message displays you can click Tell me more to learn more about what is causing the error message or click Continue to continue surfing the Web Common reasons for error messages include inks may be broken
29. Companion service at ime of purchase please call 888 765 2411 now Your Compaq Home Internet Appliance is built on state of the art technology to be easy fast and reliable The addition of the MSN Companion makes your Appliance the premier device for accessing the Internet The MSN Companion is a powerful tool that will access the Internet allow you to send and receive e mail and search the Web After you plug in the power cord this is the screen that displays Welcome ite SN Comp t X Hue emer onim So MSN Companion Features This overview of basic MSN Companion features will help you complete the registration and practice the skills you need to surf the Web ie er Som Understanding the Toolbar A toolbar is located on the bottom of the screen Click a bution on the toolbar to move around the tour gt Sa kip tour Come back to the tour later go back Go back to the previous screen continue Goto the next screen MSN Companion Features continued Your Home Internet Appliance is eager to please Just tell your Appliance what you want and it brings it to you in an instant Buttons and Links Your Home Internet Appliance provides a vast array of sounds images and text Using the Push Pad to direct the cursor tell your Appliance exactly what you want to do mem cursor moves over a link it m changes into a
30. Help 9 2 Troubleshooting 9 4 Legal Notice gn Heer Som This chapter provides solutions for many common Appliance related issues and advice about when to contact technical support Where Do Find Help This chapter will help you solve many basic troubleshooting issues In addition to the information provided in this chapter there three other places to go for help MSN Help Compaq Help and Information Warranty MSN Online Help The MSN online Help Center provides information on basie Internet topics such as e mail searching the Web and security You can also find a glossary of common terms and frequently asked questions FAQs Click COMPA on the MSN Help Center Web page to find more information specifically about your Home Internet Appliance To access MSN online Help click the help link on the MSN Companion Start Page Compaq Help and Information From the Compaq Help and Information Web page you can access the following The online Getting Started Guide gt FAQs gt Services and Support information gt Warranty gt Compaq com gt Link back to the MSN help center gt Links for purchasing printer and online printer Help Link to Compaq for purchasing Appliance options and Other exciting links to products services and information To access the Compaq Help and Information Web page press the COMPAQ button on the
31. Internet Appliance enclosure There are no user serviceable components options inside Do nor disable the 3 prong power cord The grounding pin the rong plug is an important safety feature Removing the grounding pin increases the nisk of equipment damage If you cannot fit the plug into your Electrical outlet contact an electrician to install a grounded outlet See Caring for Tour Home Internet Appliance for additional information safely using your Appliance Plug the power cord into an unswitched grounded carted electrical outlet that is easily accessible at al times When connecting a power cord to a grounded electrical ensure that nothing rests on power cor Disconnect power from the Appliance by unplugging the Power cord from either the electrical outlet or the Appliance When using this device basic safety precautions should always be followed to reduce the risk of fire elect shock and injury to persons including the following Do not use the Appliance near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using the Appliance during an electrical storm There may be a remote risk of electrical shock from Tightening Do not use the Appliance to report a gas teak ifthe Appliance is in the vicinity of the Safety Tips continued For additional safety information refer to the Safety and Comfo
32. Jor creating a strong password Don t use single words that you can find inthe dictionary Instead merge two or more words together Use a combination of uppercase letters When you have confirmed your new secret password press lowercase letters and the continue button numbers Don t choose words or numbers that might be for a stranger to guess Don t use your birth date your spouse s name your phone number or other similar words or numbers gt Don t write your password anything Ifyou do write your password somewhere be sure to putit in a safe place ssam So MSN Companion Registration continued The name for each time zone is also a link Move your cursor over words that best describe your time zone When the arrow cursor changes 1o a hand click the name for your time zone Based on the phone number that you provided atthe time you purchased your Appliance the numbers you see the screen are probably the best phone numbers to Double check with your phone company to determine that these phone numbers are local to you ie Yer Some Select Your Time Zone MSN Companion needs to know what time zone you live in so it can keep track of the time of day Verify Internet Phone Numbers call the Internet MSN Companion tries to dial two different phone numbers ese memat hone amber
33. Need in Order to Surf the Web To begin surfing you must have the following A physical connection to the Internet such as the modem that is included in your Appliance A modem is the hardware and software that your Appliance uses for sending information to or receiving information from the Internet through a standard telephone line or other type of connection An Internet Service Provider ISP serves as your entry point to the Internet and to the Web When your Home Internet Appliance is connecting to the Internet it has dialed the telephone number of a computer that is managed by Microsoft Network MSNP A Web browser is a program that allows you to visit and sce Web sites on the Internet Your Home Internet Appliance includes a browser known as Microsoft Internet Explorer ie mer ST Internet Addresses URLs Surfing the Web is made possible by the addresses assigned to the linked computers on the Web The Web address also called the Uniform Resource Locator or URL allows other computers to view the information on Web pages An Internet address identifies cach site on the Internet in much the same way that the street address 123 Main Street identifies a building s location You need an Internet address to find a Web site just as you needa street address to find a house or other building The Compaq Web site address is www compag com When you access this address the
34. WWW a partot when you go online with your Home Internet Appliance the Internet Press the bution The Start Page is displayed You l begin here with he Start Page the first page that displays when your Appliance is turned on and the connection process is complete For more information on the MSN Companion toolbar see online Help Almost everything on your Start Page isa link to another Web page Using your Push Pad move the cursor around the Start Page Notice allof he enge Conn ana manages our Home eme places where the cursor Sou can cage et sounds messenger phy uns omn an ar cune cee intoa hand cursor These Pres ead about using Aplance poco hi and announcements about your emet service Tink you go to the Web messe Keeps rack of new and instant messaging Cu go o the Web cen opportunities in the message ener Sense mall messages or instant messages to your fnis favors Lists your sx favorite Web pages and providos a ink rt on the Start Page Chek more and the rest o your favore Web pages are a olek away esc roe mer ie rer Aman Er Sor The Browser Toolbar You can control many ofthe actions of your Home Internet Appliance by using the buttons on the MSN Companion toolbar The icons on the toolbar are back start mall messenger search the web and page options TS p Le ME P d CN Fer conven
35. and connection sounds if you wish Volume Control the sound volume by using the volume control on your keyboard Time Zone You can change your time zone if you move from one to another Password You can change your logon password and other account information to maintain your user safety and security You can also set a password to prevent unauthorized use when the Appliance is on So Favorites For more detailed information on creating and changing your favorites list soe the Favorites section of online Help You only have room for 30 favorite Web sites Ifyou try to add page 31 you must delete existing favorite you give a favorite Web site different name make sure it is no than 30 characters ie Yer Some Maintaining Your Favorites Listing As you sur the World Wide Web find that there are pages you want to visit again Favorites are easy shortcuts that return you to a Web page you found interesting or helpful The six Web sites you visit most frequently appear as direct links on your Start Page under the Favorites tab In addition to these six favorites you can store up to 24 more You can access your additional Favorites by doing one of the following Click the more selection under the Favorites tab on the Start Page Press the Favorites button on the keyboard My Favorites Web page you can Rename entries on
36. ates andlor the cota he names of st companies ad products mentioned herein may be the her respectie owner shall noc be or technical or editorial errors rosin herein The in is documenta subject to change vios slc The norton ka this publication jot to change without ate and is provided AS 15 WITHOUT WARRANTY OF ANY KIND THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT IN NO EVENT SHALL COMPAQ LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPE CAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUD ING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THE FOREGOING SHALL APPLY REGARDLESS OP THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY AND REGARDLESS OF WHETHER SUCH LIABIL SOUNDS IN CONTRACT NEGLIGENCE TORT OR ANY OTHER THEORY OF LEGAL LIABILITY AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REM ED The it warranties for Cop products exclusively set forth in the accompanying such educ ing herem he coasting further or warranty mater sitomar Hue emer omina So Appendix In This Chapter Federal Communications Commission Notice Canadian Regulations Governing the Use of Modems 6 European Union Notice H
37. ce off before sending the message Writing and Sending an E mail Message E mail messages have common features In a way ifs like filling out a form ESS La Informative one line summary of your message Pee egy eee To write and send an e mail message complete the following steps 1 Press the e mail Z button on the keyboard or select the write new mall link from the Start Page 2 Select write at the top of the screen 3 Enter an e mail address in the input box or check the box next to one of the names in your address list 4 Type in a short description of your e mail message in the type a subject here input box 5 Type your e mail message in the input box labeled type your message here 6 Click the send button to send the mail 7 Ifyou decide not to send the message click the delete button Your e mail message is NOT sent and is NOT saved Three types of folders help you organize the mail you sent the mail you received but did not delete and the mail you recently deleted These are the sent mail old and trash ean folders By selecting these folders you can review mail you have sent reread mail you received in the past and retrieve recent mail you have deleted Only if you act quickly can you retrieve you have discarded from the trash can Hae imer Amano ST Reading Your How Do Get Mail Email Your Home Internet Appl
38. ck that the over ndcso gts Inot the wall outetor may be bad The wal otis bad Test the connecting rent device bo the speakers Use the volume control buttons on the keyboard to change he volume lve The volume may be set too high Use the volume contro buttons on the keyboard to change the volume level Call your Authorized Service Provider See your documentation that cama wih he speakers Troubleshooting continued Appliance seems to have locked up sarma har system The Wob site has stopped responding Click the refresh button on the on screen MSN Companion toolbar The Web site or other program in use has stopped responding to commands Press and hold the Power On Off button for 10 seconds to reset he unt H pressing the Power On Off button does not reset the Appliance the batteries in the keyboard or the keyboard se may need replacement So Legal Notice ie rer nca Som Notice 2000 Compaq Computer Corporation COMPAQ and the Compay logo Registered in LS Patent and Trademark fice Micra and Window denar of Corporation Albae rout sion ray trademarks elated Teale of ter Mico MSN MSN com Hotmail MSN Messenger MSN Money Cental ActiveX Windows Medi and Winds are either or trademarks of Microsoft Corp in the United St
39. e mail pu Note The niet is constantly changing The Images of Web pages found thoughout this guide are tor demonstration purposes oniy and represent content avaliable at ime of publication Actual serons wil vary Using Your Home Internet Appliance Getting Started Guide This easy to use guide helps you find the information you want as quickly as possible The page layout allows you to see ata glance how the information is organized You can read from cover to cover to learn basic information about your Home Internet Appliance you can scan the guide for information on a specific topic The left column lists the most important topics It explains What the topic is and why it is important to you This column also contains warnings and useful tips and tells you about other reference materials The right column explains how to perform a procedure It contains step by step instructions Graphics help you visualize the task and to validate what you are doing as you doit Detailed graphics may span both columns How Symbols Used in This Guide Special symbola are included throughout this guide to provide additional information and to protect you from injury and your Appliance from damage ie Yer Some Symbol Information Boxes Throughout this guide symbol information boxes that provide warnings and other important information Failure to follow directio
40. enience of online shopping Just keep the security tips at the beginning of this chapter in mind as you make your purchases Have fun 6 To buy the product click Buy and follow the directions on the sereen to complete your purchase Hove Yer Some se ers 615 n Hue emer onim Sor Changing Your Settings This chapter describes how to customize some of the features In This Chapter of your Home Internet Appliance by using the Settings and Favorites buttons Settings 7 2 Favorites 73 ie er Som Settings For more detailed information your Appliance settings and how to change them refer to the Accounts and Settings section of online Help Altering the text size setting does not change the size ofthe Compaq recommends that you leave your sound setings They help confirm your Internet connection and Your Home Internet Appliance are hoth functioning propert Personalizing Your Settings You can change the settings on your Home Internet Appliance by using the Settings selection at the top of the Start Page Some of the changeable features include gt Text Sizo Use this setting to make the type size larger on Web pages Sounds Your Home Internet Appliance makes different sounds to help you know what is going on to know when you need to intervene and to prompt you to action You an turn these sounds on and off as well as the dialing
41. enter pueblo gsa gov Consumer World consumerworld org Check Before You Buy Check a company s reputation by contacting the Better Business Bureau or by contacting the Office of the State Attorney General in your state Or contact either of those offices in the state where the seller is located by accessing the National Association of Attorneys General Consumers can also search for businesses that have the BBB Online Reliability and Privacy Seals So Keep Good Records When shopping online itis good idea to keep good records Whe current date does not appear an these printouts you should add it writing ie rer Some What Records Should Keep Keep the following records from all online transactions gt A printout of the Web pages indicating the sellers name postal address and telephone number A printout of the Web pages describing the item s that you ordered A printout of the Web pages or pop up screens that provide the seller s legal terms gt Printouts of any e mail messages for example confirmation messages that you send to or receive from the seller This includes Messages that show the seller stated that the product is suitable for the specific purpose for which you need it Messages in which you notify the seller of the problems you had with the merchandise you received Messages that
42. ere Let s Go Shopping continued When you want advice about the best product to buy Productop a is the site to visit It offers you free information about the quality value and style of over 450 different kinds of merchandise Ifyou want to make a purchase the site gives you Where to buy links and options for completing your transaction Shopping Practice For fun visit http www productopla com Pretend you want to buy crib for your baby or for a new grandchild 1 Locate the Address line your toolbar It looks menm like this 2 Type http www productopla com into the Address line of your screen 3 Press Go Productop as Home Page displays Hue emer onim So Let s Go Shopping continued r your search produces too Jew renis make the search words more general For Chevrolet ry using the ted ie rer Aman Som 4 Type the word erib into the Search box 5 Click Search A page containing information about cribs display E rat prod Popia Search for 5 of 17 Product matches more matches m a use sues Let s Go Shopping continued Give your e mail address and credit card information only fo online companies you know and trust Never provide your personal information in response to requests you receive through e mail stomme erma 6 U
43. es called Netiquette Here are a few pointers to you out Except for emphasis avoid using all caps or bold letters IT LOOKS LIKE YOU RE SHOUTING Be careful what you write Your mail can easily be forwarded to anyone Keep your message short Text is harder to read on a computer sereen Keep your sentences and paragraphs short Because e mail is like a telephone conversation your readers will likely tune out along speech Make your subject line descriptive Some people get more than a hundred e mail messages every day A good description on the subject line helps prioritize their gt When you forward mail put your comments at the top of the message gt Before you forward an e mail message be sure to consider whether the original author of the message would object if you sent it to others sew Hue mer Amano Sor Online Shopping In This Chapter E Commerce 6 2 Online Security 6 3 Know the Seller 6 4 Keep Good Records 6 5 Tips for Safe Online Shopping 6 6 Let s Go Shopping 6 7 ie er Som With a simple click you can buy almost anything on the Internet The world of online shopping is convenient and fast but there are some important security precautions you must take to ensure a safe and enjoyable shopping experience This chapter explains the basic concepts of online shopping and provides important security tips retail entertainment ene errs
44. ess and hold the Power On Off button for 10 seconds to reset the unt Hue mer Amano So Troubleshooting continued Texts dim or diffieultto read Sereen is blank ie rer Som Display Adjust the bighiness and contrast controis untl the text becomes Adjust the font size jst the contrast control on the display Make sure the unit Is tumed on and plugged n Adjust your viewing angle or the tlt at the display Refer to the Safety and Comfort Guide tor more information Adjust the contrast Troubleshooting continued Akey keeps repeating Keyboard is not responding Keyboard works only trom a ew inches Keyboard nat level Keyboard C Make sure keyboards in dear ine of sight with the Appliance Make sure noting is resting on the keyboard Make sure the key not stuck in a depressed condition Replace the batteries Make sure the batteries are properly Adjust he angle and distance of the keyboard trom the sereen Cen the lers 2 Check that he ens Is not paria blocked by an object Replace the batteries Clean the lens Check that the infrared Jens is not partially blocked by an object Poston keyboard on a stable surface Check that all the rubber feet are intact on the bottom of the keyboard Hue emer Arna Sor Troubleshooting continued System appears responsive cursor moves
45. f 1991 Consumer The Telephone C Protection Act of 1991 makes 1 Telephone Consumer Protection Act of sit Protection Act unlawful for any person to use a computer or other electronic device to send any message a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time i is sent and an identification of the business or entity or individual sending the message and the telephone number of the sending machine or such business or entity or individual ie emer Aran Sue Canadian Regulations Governing the Use of Modems Canadian Regulations Governing the Use of Modems NOTE The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing the equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance w
46. form Resource Locator 4 3 Up Arrow 2 6 URL 4 3 eter rums ae Sun Warning notices defined 1 3 Web site securing 6 3 Web sites adding favorites 7 3 Compaq 1 8 4 3 searching 4 9 4 10 shorteuts 7 3
47. haracters appear on the paper Poor print quality Some images are missing om the Web page printout Printer For addtional troubleshooting assistance your printer also refer to the manufacturers documentation Make sure the power cable is plugged into an AC power source Maka sure the printer is tumed the printer has power the power indicator ight should be on Check the cable between the printer and your Appliance Make sure itis connected the proper port Make sure the cable uly seated The printer cartridge is out of black ink Replace the printer cartridge Refer to the printer manufacture documentation The print cartridge may be out of ink Replace the cartridge Reter to the printer manufacturer s documentation The cartridge nozde may be blocked Be sure the tape covering the of the printer cartridge s removed Refer to the printer manufacturer s documentation The printer cartridge may be running out of ink Replace the cartridge Refer to the printer manufacturer s documentation Some images are too large to print f you were printing in color ty printing the page again in black and white So Troubleshooting continued Applance wil not tum on Sound is too low or too high Sound is distorted Speakers maybe damaged ie rer Arne Som Power Se 2 22 22 Check that he poner cable plugged io the wal ut Che
48. he kitchen do not allow any liquids to fall on any part of the Appliance To clean the display and the keyboard use a soft dry cloth and an antistatic dusting spray designed for VCRs and television and computer screens Never attempt to clean your Home Internet Appliance with chlorine or ammonia based cleaners or sprays Do not clean your Home Internet Appliance with household detergents Operate your Home Internet Appliance on stable surface Leave at least three inches of space on the sides and back of your Home Internet Appliance to allow for proper ventilation Place your keyboard so that your arms and hands are in a comfortable relaxed position The keyboard should be directly in front of you Keep your lower arms parallel to the floor while using the keyboard Be sure the keyboard has a direct line of sight to the display so the wireless connection is maintained Position the Appliance away from heat sources direct sunlight and excessive dust Be sure the Appliance is in a location where it cannot be knocked over or pulled to the floor by dangling cords Where Can Find More Information Information is available in the printed guides as well as on the Compaq Web page Use the Getting Started guide as your first point reference and then refer to the following documents Quick Setup Poster gt Safety and Comfort Guide Online Help Once you are on the Internet click any ofthe
49. i mailin the mail ur Home Internet Appliance stores your mail in Messages box until you are ready to read it There several different ways to get to your mailbox messages automaticaly gt On the Start Page find ven when your Appliance message center in the is tumed off Your upper left corner Click messages are stored until read mail to get to your you decide to read them box Web page The e mail waiting indicator light illuminates to let you know when you have mail The mail folder ists all of your mail Think ofthis as Clicking the mail icon on envelopes in your mail box the toolbar takes you to and each envelope is your box Web pape represented as a line on the page The information cach mail messageis opm much like the information you find on an envelope to your mail box Web age Sometimes you can tell from the return e mail address and He subject that a piece of mail in your folder i junk mail Junk e mail is called spam on The Internet You can delete spam e mail without opening it by clicking the delete button for that mail ie er Some Ewe s5 Reading Your E mail Messages continued Accessing Your Mail from the Toolbar To read your incoming e mail complete the following steps 1 Click the icon on the toolbar Your mail messages listed An open envelope means that youve read that e mail before closed enve
50. ience efor hf te ter coe eds pros Heime rona Some Understanding the Toolbar The MSN Companion toolbar is located at the bottom of the screen The rest of the screen changes as you surf the Web but the toolbar with its easy navigation tools is always visible The functions of the MSN Companion toolbar are described below back search he page options The back is Ike puting your car into reverse gear and backing up to where you ve just been When you cick the start icon you retum to the Start Page The mall icon takes you to your electronic mail box You can easily send and receve from anyone on the Internat Messenger is a fast fun and easy way to stay In touch with your friends online This selection box s a handy way to search the World Wie Web for a tople a person Web address lick gol to go to the address you enter in the selection box This button pops up a menu of things you can do with Web page you are viewing 47 Search Engines You may have heard someone say he is surfing the Net Surfing is he term used to describe the activity of moving from place to place on the World Wide Web The challenge with surfing the Web is sorting through the millions of Web sites to find the information you really want Fortunately there are Web sites called search engines that search the Word Wide Web for es Wc
51. ith the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural Usera should not tempt such bat should contact the appropriate electric inspection authority or an electrician NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication ofthe maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any ve er Arter Canadian Regulations Governing the Use of Modems continued eter Arner combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The Ringer Equivalence Number REN for this device is less than 1 0 For the location of the authorized Canadian maintenance facility nearest you call 1 800 263 586
52. keyboard Hue emer Amano So Where Do Find Help continued ie Yer Some Warranty Ifa problem persists and you are unable to resolve it yourself using the many sources of online help or the troubleshooting information in this chapter then refer to your Certificate of Warranty for details and a phone number to for assistance Troubleshooting The information on the next few pages identifies potential problems and possible solutions If the first or second solution docs not fix your problem try fhe solutions for the symptom If you are still having trouble try them a second time Cursor does nat move property or does not move at Web site or URL address not ound or no response Web site or URL address not typed in property There is cursor movement butthe system is unresponsive Contacting Service and Support Ifyou are unable to fix your Home Internet Appliance using this troubleshooting section call the technical support telephone number found in the Certificate of Warranty Browser Make sure the keyboard isin clear line of sight with the Appliance and no further than 1 meter away Check or replace the batteries in the keyboard sure the batteries are installed comet Move the keyboard closer to the Appliance sure the URL address is typed correctly Make sure the keyboard isin dear line of sight withthe Applance Pr
53. ll be more information on topic than can fit on the screen at one time When this occurs scroll bar ike the one in the picture below appears on the right side of your screen That means youll need to seroll in order to see the rest of the page What does scroll mean Well if you enjoy going to the movies you already have pretty good idea of what scrolling is all about At the end of the movie where the credits are displayed the list of people and organizations to be recognized is typically far too long to fit on the screen at one time To solve this problem the director makes the information scroll in front of you moving the viewing frame slowly downward until the last can be read With your Home Internet Appliance you are the director scrolling down the page at whatever speed you choose reading at your own pace Click the down arrow at the bottom of the scroll bar to move down the Web page Part of the page serolls out of sight at the top New parts of the page scroll into view at the bottom Click the up arrow at the top to move up the page The part of the page that scrolled out of view to the top is now visible again You can also select the rectangular slider between the arrows and drag it to scroll the page up and down ie rer Amano Sor Hyperlinks Web sites contain hyperlinks or links to other Web sites other Web pages or areas within a Web page Hyperlinks provide a way to move instant
54. lope means you have not opened the message before 2 Click the message line The complete message is displayed E mail Attachments E mail attachments are like using a paperclip to attach a picture to a paper letter The only attachment you can create is a linkto a Web page However you can receive the types below picture files video files audio files gt Web pages gt text files Cen For more information on attachments see online Help frame Just click the page ta ac a eiet Iram l Your MSN Hotmail account provides plenty of room to stre your e mails ie deer Some Sending a Link Attachment Leti say you found an interesting Web page that you want to send to a friend To send a Web page as an e mail attachment complete the following steps 1 Navigate to the Web page you would like to send 2 Click the page options button on the toolbar 3 Click the send this page by e mail button A write new mail form displays with the name of the Web page in the subject line and the Web page address in the body of the mail 4 Type in any comments you want to make and click the send button when you finished writing the message You are then returned to the Web page Reading or Viewing an E mail Attachment fan e mail message contains an attachment that your Home Interne
55. ly from page to page and idea to idea on the Web Hyperlinks are really quite simple in fact a hyperlink is alot like a door Click a link and the door opens to a new page ES Refer to the online tutorial for a refresher on how to point and click ie er Some What is a Hyperlink Imagine that you re reading a newspaper As you read page 1 you may see For more details see page 3 column 2 Hyperlinks in a Web site work the same way Use the Pointing Device to click a hyperlink and you move instantly from page to page and from Web site to Web site Linking files together all around the world is what gives the Web its name What Does a Hyperlink Look Like Hyperlinks are a fast and easy way to move from topic to topic But what does a hyperlink look like Hyperlinks come in three varieties gt Text gt Graphics gt Butons you see any or all ofthe following ita probably a hyperlink Underlined text that changes color when you move your cursor over it A button with a label on it or under it A faint dotted line box surrounding an object or words when you move your cursor over it The cursor changes from a pointer to a hand acne meme 48 Start Page What s On the Start Page You re ready begin your The MSN Start Page is the hub ofall your activity The Start joumey on the World Wide Page go its name because tha is where you start every day Web
56. ma Internet Buttons The Internet buttons located at the top of your keyboard provide easy access to a variety of Internet functions such as e mail shopping news and Help How Do I Use the Internet Buttons The following graphic and table provide information on each Internet button and its function stopping esearch information Internet Button Functions aL tn Your personal Start Page has daly Stat Page news and it links variety of MSN services i EET listing of Web sites you have 5 Internet Buttons continued Messenger Entertainment Instant Messaging from MSN Have a ve onlin chat wit a end Discover your budes nine by pressing the People button Connects dici to Compaq for more intormaton about your Appliance Compaq se also contains inks for purchasing a printer and other accessories MSNBC sends the news to you on Internet Tme Get the national headlines before you get your moming paper MSN eShop helps you find what you want and buy it on he Wob Transactions are sale convenient and can be made in the comfort of your home RetalvEntertainment is your connection to an exclusive collection of home orente rand name retalers that you already know and trust and to interesting entertainment sites Connects to MSN Monay Cental which contains inks to financial sites and in
57. nder Product matches click an entry to display specific information about the crib and the buying instructions The screen which displays is similar to the following 9 productopla ees Angel Une Jenny una say 7 To buy the crib you would click one of the options under Buy Online and follow the directions 8 Click Home to return to Productopia Home Page Sor Let s Go Shopping More Shopping Practice continued Leth visita diferent store This time you ll buy some vitamins 1 http mothernature com into the Address of your screen 2 Press Go MotheeNature s Home Page displays ie Yer Some use Shem 613 Let s Go Shopping continued Shop at MotherNature com Whenever you want products or information that promote healthy living The offers a variety of natural products manufactured by companies who also make keeping the planet healthy a priority Use lower case letters when ping words into search bases Because lower case wands will match any case 3 Type the word vitamins into the Search box and select Products from the pull down menu verc Hue emer onim So Let s Go Shopping 5 For more information about a specific product cick its continued listing A screen similar to the one pictured below displays You will love the conv
58. ng surge protector to regulate the flow of electricity to the Home Internet Appliance and to ine er mance Sor ie er Some peripherals such as a printer or speakers Be sure to store the guide in a safe place Hue emer ST Features The Quick Setup Poster that comes with your Home Internet Apptoce sa visual puide to sting up Jour Appllance and ite easiest way to lesono vid Your Home internet Ti guides you through the simple process of getting your Appliance at a Glance zz Appliance out of the box setting it up and preparing to use it This chapter provides some basic information on the keyboard Push Pad pointing device Start Page browser and display controls Keyboard Basics 2 4 Internet Buttons 27 The Push Pad 2 9 Understanding the Display Controls 2 1 ie emer Arner Som Funes 21 Your Home What s in Front Internet Appliance at a Glance All ofthe features in the top photograph except the microphone are active as capabilities of your Home Internet Appliance are expanded Note Nustrations and features shown in this chapter may fer shy rom your Home Appliance What s in Back The mouse printer and other options can be connected to ay of he four USB ports Irsa good idea to purchase a surge protector to protect your Appliance from electrical
59. ns Joss of life Understanding the DEE or concept may help you solve a problem Helpful hints make using CE tee cia faster Another document or eter reins document has related information caution Failure to follow directions may result in body Joss of Ife damage to equipment or los of data Special Text Used in This Guide Some words appear in bold text or capital letters throughout the guide Text Conventions Keyboard key names appear in bold type Back Ctrl Backspace Tab Keyboard keys that must be pressed at the same time to perform a task appear in bold type with a plus sign between the key names Ctrl C gt Names of icons appear in bold type followed by a picture of the icon E mail Names of buttons appear in bold type back Menu items appear in bold type settings Web addresses URLs appear in lowercase bold type htipi wwwcompaq com Hue emer conira So Safety Tips Your Home Internet Appliance is an electrical device Treat it with care to avoid personal injury and damage to the equipment When using this Appliance basic safety precautions should be followed to educe the risk of fire electric shock and injury to persons ie Yer Some Safe Use of Your Appliance To reduce the risk of electric shock or damage to the Appliance Never open the Home
60. om acne 1 What is the Internet The Internet is a network of computers linked by telephone lines and by other means of connection such as cable fiber optics and satellite The Internet is worldwide like the telephone system Computers on the Internet store and transmit documents pictures music and movies provided by computer users and services from all over the world When information a particular topic or on related topics is gathered into one location on the Internet the location is called a Web site Some Web sites gather formation about their visitors For privacy considerations choose wisely which Web sites you visit What Is the Web People tend to use the terms Internet Web and World Wide Web WWW interchangeably Actually the Web is just one of the Interne It is the part that makes up the interconnected text graphics video and sounds that are stored on the devices that make up the Internet The Web is home to millions of Web sites and set up by businesses agencies institutions individuals and others You name it it s probably somewhere on the Web When you are connected to the Internet you are online You can see information that was created and stored for public viewing on the Web For example if you are in Texas and your fiend is in Australia both of you can see the sume images on the Web What Do I
61. orking difficulties for some connections on the EU publie networks Dialing by loop disconnect pulses is not intended to be used on the PSTN This feature is only supported in consideration of PBX or other equipment which requires pulse dialling Network compatibility is dependent on software switch settings Which are automatically by the country selection The user should contact the equipment supplier in case of difficulty in network settings ve er Arata European Union Notice continued ie ter Arner Sue If provided use the Country Select Software supplied with the product to configure your modem for the country in which you are currently located Selecting a country other than the one in Which you are currently located may cause your modem to be configured in a way that violates the telecommunication regulations aws of that country In addition your modem may not function properly if the correct country selection is not made Som Hue emer rin Sem cables A 2 Caution notices defined 1 3 Checkbox 34 Compaq Web site 1 8 4 3 safety 1 7 setting up 2 2 Confirm Member Information 1D3 5 password 3 5 problems 9 4 cyberspace 5 11 D Did you know notices defined 1 3 display indicator lights 2 11 indicator lights brightness contrast control 2 11 problems 9 5 Down Arrow 2 6 e commerce 6 2 usinss o business buying and selling 62 demographic data 6
62. oses only and represent samples avaliable at ime of publication Actual Web ste content wil vary eo Your favorite online stores are click away when you add them to your Favorites lisa Refer to Chapter 7 of this ide for more information ie er Ams Some Shopping Online How Is it Done Remember the last time you went to a store to buy shoes What were the steps involved First you found the shoe department Thea you tried on several styles in diferent colors and price ranges You decided on a took them to the cashier and made a decision about how to pay for them Online Stores What do they look like Online stores have features in common They all have home pages which are the doorways into stores at the mall Home pages welcome you and like department store directories they give you general information about the merchandise and services offered Home pages contain links to get you from one area of the store to another The links may be in the form of tabs tables of contents pictures or drop down selection boxes Let s Go Shopping continued Just as department stores change their displays each season Internet stores often change the look of their home pages and links Holiday decorations do not prevent you from recognizing a favorite department store and you will still recognize your favorite Internet stores even when the look of their sites changes over
63. pikes and power surges Hue mer Sor Your Home Internet Appliance at a Glance continued The wireless keyboard uses infrared transmission like the remote control for your TV so there must be a clear line of sight between the keyboard and the Appliance receiver The wireless keyboard uses two AA batteries Compaq suggests replacing these batteries every six months With heavy usage you may need to replace them more often To access the batteries locate the small door on the bottom of tbe keyboard Do not leave anything on the keyboard Depressed keys will drain the batteries Line of Sight Connection clear line of sight Keyboard Batteries two AA batteries Keyboard Basics understanding the Keyboard The Appliance keyboard The Appliance keyboard is easy to use Most of the keys are proves conie exis hee fund on pew an coy n c and scion volume conl buttons ao btn mie ua prose Batons Tor casier nd ater ote This keyboard must be used only with the Home Interet Appliance receiver ti not suitable for office work places So Keyboard Basics The Left Side of the Keyboard continued Tere are pci function keys on both sides of the keyboard Toth ef ofthe space bar de Col and ale TS me coricy ido cal tne Cool ey and the alt key is also cl the ature key The following
64. rt Guide included with your Home Internet Appliance Always disconnect the modem cable before opening the equipment enclosure or before touching an uninsulated modem cable jack or internal components gt Ifthis product was not provided with a telephone line cord use only No 26 AWG or larger telecommunication line cord in order to reduce the risk of fire The Safety and Comfort Guide The Safety and Comfort Guide includes information on Seting up your use area for maximum comfort Using good posture hand position and health habits while using your Home Internet Appliance gt Using a grounding plug to prevent electrical shorts shocks fires Using a surge protector to regulate the flow of electricity o the Home Internet Appliance and to all optional external peripherals such as a printer mouse speakers So Caring for Your Home Internet Appliance Because your Home Internet Appliance can be used in practically any in the house keep in mind some important considerations when using and caring for your Appliance wero During an electrical storm inplug your Home internet Appliance Disconnect he modem ine from the telephone Foll jack and remove oll power coris from electrical utters ie rer Amr Some Appliance Care and Additional Safety Precautions Make sure you gt Take special precautions when using your Home Internet Appliance in t
65. t Appliance can display this picture or text file appears atthe end of the message for some types of files link displays for example read resume doc If the attachment is a ink attachment click the link to display the document Types of documents that can be viewed include Microsoft Word Excel and PowerPoint files Other file types can also be displayed See online Help for more information E mail Attachments continued Here is a list ofthe types of computer files that can be attached to an e mail that you send or receive Types of Attachments You Can Receive The types of attachments that you can see or hear with your MSN Companion are HIIS t i How itis displayed Automatically displayed in message Automatically displayed in message Automatically displayed in message Automatically displayed in message lick on ink Chekon link hick on ink ek on irk ick on ink Cek on link ick on ink ek on link ick on link Automatically displayed in message ck on link Hue ener mance E mail Attachments continued ie Yer Some addition to the MSN Companion supported attachments above your Compaq Home Internet Appliance also supports the viewing of the following e mail attachments and more REESE i HIT i lk on ink ik on ink lik on link kon ink
66. t it days later You read and respond to the letter at your leisure a process that takes days E mail is little like both Electronic mail is delivered almost at the speed of a telephone conversation but doesn t require immediate attention like a telephone call E mail is delivered more quickly than post office mail often called snail mail because it is slow in comparison and its closer to the informality of a telephone conversation With e mail you use your keyboard and telephone line instead of a pen paper and stamps You type a message to the recipient and send through the Web You ean send and receive e mail to and from anyone in the world who bas an e mail account Your MSN Companion mail service looks like this ere Amano So E mail Addresses Just as you need a home address city street number and zip code to send and receive mail through the post office you need an e mail address to send and receive mail on the Web E mail addresses are written in a very specifie way Be sure e mail address you enter contains spaces and has a period afier the server name Dashes and underscores may be used Capital letters maybe required Ask the e mail recipient exactly how to write hir or her e mail address You can also look up e mail addresses im a directory On he Web this directory ir called the White Pages ie Yer Some Understanding E mail Addresses
67. time Remember your cursor tums into a hand each time you place it link Tab Links Tab links often appear across the top of home pages and have labels to describe the information they link Click them to go to that area of the store Tables of Contents displayed on the et idea the Store home page Cien JS item inthe sng ogo to at part ole tore Pictures and Colored Text Links can also appear as colored text or pictures Click the words or the pictures to continue exploring the store ne emer Aman Or Sor Let s Go Shopping continued Using several search words an reduce the number of results and can produce the most useful information ie er Som Search Boxes use a search box type in a word for the item you want to find and click Go The ink displays list of all the items in the store with that word in the name For some search boxes you might click Find or a similar word to begin your search Drop Down Selection Boxes Another tool for moving round in an online store is a drop down selection box To this kind of link complete the following steps 1 Place your cursor on the scroll bar on the side of the list 2 Click the bar and move the push pad to move the bar up and down 3 When you find the area you want to visit release scroll bar click your selection and the link will take you th
68. tonation Hue emer Arma Orr So The Push Pad The most obvious difference between the Appliance keyboard and a typewriter is the pad and buttons located below the space bar These items are known as the Push Pad and the Select buttons The Push Pad is used to move the cursor or pointer around the screen You had some practice using the Push Pad when you had your orientation tour and registered your Home Internet Appliance won t be long before using the Push Pad becomes second mature The Select button is the button you will use the most Pressing the Select button is usually referred to clicking Press this button to select a hyperlink Hove Yer Some Using the Push Pad The Push Pad also known as the pointing device moves the cursor around the screen The Select button is located just below the Push Pad As a reminder the button on the left is labeled Select with a removable label When you press and hold down the top edge of the Push Pad the cursor moves toward the of the sereen When you press and hold down the bottom edge of the Push Pad the cursor moves toward the bottom of the screen Corresponding actions occur when you hold down the left the right or a diagonal part of the Push Pad Pressing Push Pad harder along one edge makes the cursor move more rapidly across the sereen Pressing the Push Pad lightly on the edge moves the cursor more slowly
69. ue emer irn ama So Federal Communications Commission Notice This equipment has been tested and found to comply with the limits fora Class digital device pursuant to Part 15 ofthe FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur ina particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to correct the interference by trying one more ofthe following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver gt Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Federal Communications Commission Notice continued Modifications The FCC requires the user to be notified that any changes modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the authority to operate the equipment

Compaq iPAQ Home Internet Appliance IA-1 (178358

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