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HP SureStore Optical 5200ex (C1114J) External Magneto

1. Additional comments Thank you Appendix A A 15 O an U O ke Bs mn op Jo 5 va 9 i e Supplies and Customer Support Hewlett Packard Service Centers Hewlett Packard Service Centers Hewlett Packard Service in the US Before shipping the optical disk drive for service call the Customer Support Center at 970 635 1000 Hewlett Packard Company 46732 Lakeview Boulevard Fremont California 94538 6534 Telephone 650 694 3650 Hewlett Packard Service Worldwide Hewlett Packard products are sold and supported worldwide through Hewlett Packard Sales and Service Offices and through dealers There are more than 240 Hewlett Packard Sales and Service Offices worldwide For information about where to have your optical drive serviced call one of the following European Customer Support Center numbers first Hewlett Packard regional offices are listed in the table HP Sales and Service Offices on the next page European Customer Support Center 44 171 512 5202 English 0180 5 25 81 43 German 04 50 43 9853 French A 16 Appendix A o 5 D n Q n W n JAL ou Sudo Operating This Drive on a SCSI Bus Operating This Drive on a SCSI Bus A Brief Overview of SCSI A Brief Overview of SCSI General The Small Computer System Interface SCST is a contention based bus that accommodates different speed devices without impacting the devices with faster
2. Is the environment dusty If you are not having the same problems with other disks you may want to clean the disk See Cleaning Disks at the end of Chapter 2 If steps above are unsuccessful further information may be on the optical web site at www hp com isgsupport optical index htm If an answer is not on the web site go to Appendix A for further support information Chapter 3 Problem Unable to write to a disk Chapter 3 Operating the Disk Drive Troubleshooting What to Do Check power and connections See Drive won t power on discussed previously in this table Does the host computer recognize the drive on the bus See Host system does not recognize the drive discussed previously in this table Is there a valid file system on the disk e If the disk does not have a valid file system you will receive an error message e Ifthe disk does not have a valid file system you must format the disk Windows 95 NT or do a media init HP UX For other Unix systems refer to your System Administrator s Guide to prepare the disk Oo ew n nos Us enu lt ot o gt oO Is the disk one of the following capacities 2 3 2 6 4 6 or 5 2 gigabytes This drive writes to only these capacities If in Windows 3 x and using 1 024 bytes sector disks refer to your application documentation to verify that your application supports this sector density If in Windows 95 or NT and using 1 024 b
3. 635 1510 970 635 1510 Electronic Support Services On line Service Providers Technical information is available on CompuServe and America Online Compuserve and America Online are not operated by Hewlett Packard HP systems Forum Go HPSYS America Online HP forum Go HPSTOR Appendix A O an U O ke 35 S mn op Jo 5 va 9 i m For 24 hour access to information over your modem refer to the following listings A 7 NOTE Supplies and Customer Support Hewlett Packard Customer Support AccessHP and Support on the World Wide Web Product and support information is available on the Hewlett Packard web site Product information www hp com Support www hp com isgsupport optical index html Telephone Support During Warranty To speak with someone for technical assistance within the hardware warranty of your product call a support representative at the location appropriate to your location as listed below Before calling please record the following information and have it ready when you contact your service representative model number of the drive serial number of the drive brand and model of your host computer SCSI adapter host computer operating system any software package you are using to manage storage on the drive US America s Customer Support Center Monday Friday 7am 5pm Mountain Time 970 635 1000 Europe European Customer Support Center Monday Friday 8
4. HP highly recommends that you do NOT mix wide and narrow buses Connecting devices of the same bus width such as all narrow 50 pin is a simple process of daisy chaining the devices and terminating both ends of the bus However mixing narrow and wide devices invites problems This method should only be implemented by an experienced systems integrator who is highly knowledgeable about SCSI Since the wide 68 pin buses need more data lines on the bus for their data transfer it s necessary that the cables connecting the devices are 68 pin The data would be lost if the devices were set up as depicted in the figure below Y 68 50 pin cable 68 50 p n cable 68 pin Terminator Host Adapter Ke pn Wide SCSI Wide wy Wide SCSI device SCShNd vice SCSI device 68 pin 59 kin 68 pin B 6 Appendix B Operating This Drive on a SCSI Bus The SCSI Bus and This Drive Because a narrow device only has a 50 pin connector it will not transmit the eight extra bits of data needed for the wide device on the end of the bus Using only 50 lines also prevents the narrow device from passing along the IDs of devices at 8 or above The lower eight data lines transfer commands and messages allowing all devices regardless of size to co exist on the bus However data transfers and device addressing occur on the higher bits Since a narrow device cant see
5. Product Regulations Manager Hewlett Packard Company 700 71st Avenue Greeley CO 80634 USA Phone 970 350 5600 Q Hd E 9 5 Appendix C C 5 Safety and Regulatory Information Herstellerbescheinigung Herstellerbescheinigung Diese Information steht im Zusammenhang mit den Anforderungen der Maschinenl rn information sverordnung vom 18 Januar 1991 Schalldruckpegel Lp lt 70 dB A e am arbeitsplatz e normaler betrieb nach ISO 7779 1988 EN 27779 1991 Typpr fung English Translation of German Sound Emission Directive This statement is provided to comply with the requirements of the German Sound Emission Directive from 18 January 1991 Sound pressure Lp 70 dB A e at operator position normal operation according to ISO 7779 1988 EN 27779 1991 type test C 6 Appendix C Safety and Regulatory Information Turvallisuusyhteenveto Turvallisuusyhteenveto Laserturvallisuus LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP SureStore Optical 5200ex optiset levymuistiasemat ovat k ytt j n kannalta turvallisia luokan 1 laserlaitteita Normaalissa k yt ss levymuistiaseman kotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle lasers teilylle VARNING Om app
6. the upper 8 data bits that translates to it not being able to see wide devices with a SCSI ID above 8 Remember the host adapter is a device so if youre mixing wide and narrow devices on the bus your host adapter must be at an ID that all devices can address If mixing narrow and wide devices is unavoidable use the configuration described below 68 50 pin cable with high 18 lines terminated 68 pin 68 pi Terminator Host Adapter 1 d Wide SCSI Wide Wide Narrow SCSI device SCSI device SCSI device 68 pin 68 pin 50 pin It is very important that the 68 pin to 50 pin cable is properly configured to assure that the eighteen truncated lines are properly terminated E 259 23 ne Os ae o 5 lt oO Cable Lengths The drive can be mounted only on a single ended SCSI bus Because the drive is a fast SCSI device the maximum bus length is 3 meters 9 8 feet The internal cable length of the drive is 5 meters 1 6 feet which leaves 2 5 meters 8 2 feet for the rest of the bus Appendix B B 7 NOTE Operating This Drive on a SCSI Bus The SCSI Bus and This Drive Termination Refer to the documentation that comes with your particular adapter to see how to apply termination Use active terminators on the single ended bus to reduce noise sensitivity Never terminate the bus at any place except the physi
7. Support Hewlett Packard Customer Support Hewlett Packard Customer Support If your drive fails during the warranty period and the suggestions in this user s guide and accompanying documentation do not solve your problem e Consult the Quick FAX or HP FIRST FAX information Retrieval Support Technology facsimile assistance services The phone numbers are under Faxback Services on the next page e Consult one of the computer modem connectivity services available such as America Online or CompuServe The phone numbers are under Electronic Support Services later in this appendix e Contact your authorized HP dealer distributor Before calling please record the following information and have it ready when you contact your service representative model number of the drive serial number of the drive brand and model of your host computer SCSI adapter n ac se o n gt 5 a host computer operating system e e n 2 5 a3 n 3 3 o Pt any software package you are using to manage storage on the drive Should you need additional support call the Customer Support Center in your region FAX electronic services and support center numbers are given on the following pages If your drive fails after the warranty period contact your authorized HP dealer distributor or the nearest HP sales and service office Customers in the US and Europe can use a credit card for phone assista
8. mode to take effect Setting the SCSI ID Before disconnecting power to any device on the SCSI bus make sure the bus is inactive Switching off power while the SCSI bus is active can result in data loss or indeterminate bus states 1 Turn drive power OFF 4 on Figure 1 1 2 Check which SCSI addresses are available Usually the host bus adapter is set to 7 and the addresses available are in the range 0 to 6 The default SCSI ID setting of this drive is 4 Chapter 1 1 7 NOTE NOTE NOTE Setting up the Disk Drive Connecting the Drive to Your Host Computer 3 Locate the SCSI ID switch on the rear panel of the disk drive see 1 on Figure 1 1 4 Set the SCSI ID by pushing the button at the top or bottom of the window as explained below with a small screwdriver or the point of a pen e the button above the ID window decreases the number by one e the button below the ID window increases the number by one If you change the SCSI ID with power on you must power cycle the drive so that the host recognizes the new ID Cabling and Termination This drive is a SCSI fast device The maximum allowable length of the SCSI cable cannot exceed 3 meters 4 9 feet including the internal cable length of all peripherals on the bus Use 0 5 meter 1 6 ft as the internal SCSI cable length of this drive 1 Plug one end of the power cord into the AC line connector on the back of the optical disk drive and the other
9. patches reguired 1 10 HP gualified support 3 3 write verify 1 6 setting the device mode 1 7 setting the operating mode 1 7 Index 1
10. published environmental specifications for the product or e improper site preparation or maintenance 7 TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE A 12 Appendix A Supplies and Customer Support Warranty 8 HP will be liable for damage to tangible property per incident up to the greater of 300 000 or the actual amount paid for the product that is the subject of the claim and for damages for bodily injury or death to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product 9 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER S SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Obtaining Service To maintain the warranty you must have your optical drive serviced by an authorized repair depot in the country of original purchase Return your optical drive to a Hewlett Packard Dealer Repair Center or a designated Hewlett Packard Repair Center S
11. steps 1 Browse the following URL on the World Wide Web to determine and record which if any patches are required for your system http www hp com go optical 2 Download the required patch IDs from the following URL USA http us support external hp com EUROPE http europe support external hp com If you do not have access to the World Wide Web do the following steps 1 To obtain the current list of patches needed for Hewlett Packard optical products send email to ssdg_tech_sup hpgrla gr hp com Subject none Text none 2 To receive instructions for downloading required HP UX patches via email send an email message to support support mayfield hp com Subject none Text send guide txt 3 Download the patches via email from the HP Support Line HP UX email patch server using the simple instructions in the user s guide received in response to the email request in Step 2 1 10 Chapter 1 Setting up the Disk Drive Configuring to an HP UX 10 2 11 0 Host e SE Aga Oe a5 65 oO Configuring the Drive in a 10 2 11 0 System Use the System Administration Manager SAM to configure the 5200ex to an HP UX 10 0 host system 1 Log into your host system as superuser then type sam 2 Highlight and select Disks and File Systems 3 Highlight and select Disk Devices 4 Highlight the optical disk drive SAM calls it a SCSI Optical Disk Drive 5 Choose Add and Not Using Logic Volume Ma
12. the drive brand and model of your host computer SCSI adapter host computer operating system any software package you are using to manage storage on the drive North and South America and Canada Using your VISA MasterCard or American Express call 800 810 0130 Per incident fee of 25 00 charged to your credit card 900 555 1800 2 50 per minute up to a maximum of 25 00 per incident You must be 18 years of age or have parental permission to call this number Prices are subject to change without notice Europe Call the numbers listed in the Telephone Support Under Warranty section A per incident fee will be charged for after warranty support Please have a credit card PO number or billing address ready Elsewhere in the World Contact your authorized HP dealer distributor or the nearest HP sales and service office Additional Telephone Support Singapore Customer Care Line for End Users 65 272 5300 A 10 Appendix A Supplies and Customer Support Hewlett Packard Customer Support HP Reseller Locator Numbers US 800 752 0900 Canada 800 387 3867 Mexico and South America 305 267 4220 O an U O ke 35 S mn op Jo 5 va 9 i a Appendix A A 11 Supplies and Customer Support Warranty Warranty HP PRODUCT DURATION OF WARRANTY C1114J One Year 1 HP warrants HP hardware accessories and supplies against defects in materials and workmanship for the period specified abov
13. transfer speeds This specification was defined by the American National Standards Institute ANSI in 1986 The specification defines both the physical medium and the command set used to transfer information Later developments are known under the newer specifications SCSI 2 and SCSI 3 The SCSI Bus The common SCSI buses are 50 pin and 68 pin The 50 pin bus which uses eight of its lines for data transmission is called a narrow bus The narrow bus can support eight devices The 68 pin bus which uses 16 lines for data transmission is called a wide bus The wide bus can support 16 devices Initiators and Targets SCSI devices on the bus are either initiators or targets An initiator usually the host computer originates a transaction and the target usually a peripheral device fulfills the request Initiators and targets identify themselves on the bus by a SCSI ID The ID is designated by the user and is set electronically or manually depending on the device In addition to identifying a device on the bus the ID also determines the priority of the device during contention among the devices for use of the bus The narrow SCSI bus with its eight data lines can communicate with eight devices that have IDs from 0 to 7 The wide SCSI bus with its 16 data lines can communicate with 16 devices that have addresses from 0 to 15 The host adapter which links the host computer to the SCSI bus is also a SCSI device initiator
14. 1 8 connector power 1 5 SCSI 1 5 conventions typographical iii D disconnecting power SCSI bus 1 7 disk labels jamming shutter 2 4 disk drive ejecting disk 3 4 inserting disk 3 3 disk slot 3 3 disks care of 2 6 choosing 2 3 cleaning 2 6 high quality required 2 2 labeling 2 4 write protecting 2 5 E eject button 3 3 eject tool opening 3 3 electronic mail addresses HP UX patches required 1 10 environmental requirements 1 3 clearance 1 3 location 1 3 F front panel features 3 2 L location requirements 1 3 M magneto optical disk 1 6 o operating direct access device mode 1 6 optical memory device mode 1 6 operating systems 8x disks 1 8 optical disks care of 2 6 types 2 3 using 2 2 ordering supplies A 2 P power indicator 3 3 R rear panel features 1 4 rear panel features 1 4 S SCSI bus disconnecting power 1 7 supplies A 2 ordering information A 2 switch on off 1 5 operation mode 1 5 SCSI ID 1 5 Systems Administration Manager SAM configuring 1 11 T troubleshooting disk reads are slow 3 10 disk writes are slow 3 11 drive will not power on 3 5 host adapter does not work 3 11 host computer does not recognize drive 3 6 SCSI connector on host computer and drive differ 3 11 SCSI devices do not work 3 7 unable to read from disk 3 7 unable to write to a disk 3 9 type styles in this book iii U using optical disks 2 2 W World Wide Web addresses finding HP UX
15. 30am 5pm Netherlands Time Austria 0660 6386 Germany 0180 5 25 81 43 Belgium Netherland 020 606 8751 Dutch 02 626 8806 Norway 22 11 6299 French 02 626 8807 Portugal 01 441 7199 Denmark 3929 4099 Spain 902 321 123 Finland 0203 47288 Sweden 08 619 2170 A 8 Appendix A Supplies and Customer Support Hewlett Packard Customer Support France 04 50 43 9853 Switzerland 0848 80 11 11 Ireland 01 622 5525 United 0171 512 5202 Kingdom Italy 02 26410350 English language support from other European countries 44 171 512 5202 Asia Pacific HP Customer Support Center Australia 8 30 17 30 Mon Fri 03 9272 8000 China 8 30 17 30 Mon Fri 8610 62625666 x5602 5609 5611 5612 8610 62 61 4174 8610 62 61 4175 8610 62 61 4176 n ac se o n gt 5 a Japan 9 00 1200 3 3335 8338 13 00 17 00 Mon Fri e e n 2 5 a3 n 3 3 o lei Korea 8 30 1900 Mon Fri 02 3270 0700 080 999 0700 toll free New 8 30 16 00 Wed AEST 09 356 6640 Zealand Singapore 9 00 17 00 Mon Fri 65 271 7233 Taiwan 8 30 17 30 Mon Fri 02 717 9609 Elsewhere in the World to the US 970 635 1000 Appendix A A 9 NOTE Supplies and Customer Support Hewlett Packard Customer Support Telephone Support After Warranty Before calling please record the following information and have it ready when you contact your service representative model number of the drive serial number of
16. B 2 Initiators and Targets 0 0 cece eee Ih B 2 EUN Addiessinp E ea am KOIN ae na B 3 Transfer Rates on the Bus e eens B 3 FermiNn tlon soos sa suce ee ca v ee B 4 Single ended and Differential Interfaces eenenenenn B 4 Connectors unsre RN NEN ok SR B 5 The SCSI Bus and This Drive 0 0 0 e ccc teens B 6 Mixing Wide and Narrow Devices nn nnen B 6 Cable L ensths oss css eere T ama KEN AGAR AR EN DES B 7 Termination don Deen ine en PANT lan LY B 8 General cec DOE eU NP ees B 8 C Safety and Regulatory Information Chapter OVerview Lcx TOR RUE PO nV IO Pes C 2 CDRH Regulations USA Only ii C 3 United Kingdom Telecommunications Act 1984 nnen C 4 EC Declaration of Conformity sse C 5 Herstellerbescheinigung lese C 6 English Translation of German Sound Emission Directive C 6 Turvallisuusyhteenveto lees C 7 Laserturvallisuus u 8 REA Re Ae eet ee ee ed C 7 Huolto ue Shia RA alae Sede hak len eid NR EEG Se C 7 Vii Contents English Translation of Finland Regulatory Information Japanese VCCI Statement Glossary Index viii Figures Figure 1 1 Rear Panel Features inao coan eian nn eee 1 4 Figure 2 1 Recommended Placement of Cartridge Labels 2 4 Figure 2 2 Write Protect Button Location eese 2 5 Figure 3 1 Front Panel F
17. HP SureStore 5200ex Optical Disk Drive User s Guide Edition 1 D HEWLETT PACKARD HP Part No C1114 90015 Printed in Greeley CO USA Copyright February 1998 Notice This document contains information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this printed material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material Copyright February 1998 Printing History New editions of this manual incorporate all material updated since the previous edition The manual printing date and part number indicate the current edition The printing date changes when a new edition is printed Minor corrections and updates incorporated at reprint do not change this date Part number C1114 90015 Edition 1 February 1998 WARNING CAUTION NOTE Typographical Conventions The following typographical conventions are used in this manual Emphasis Denotes important information Keycap Keys on
18. SI ID switch 2 Operation mode switch 3 Power connector 4 On Off switch 5 SCSI connector with terminator attached 6 SCSI connector with cable attached Chapier 1 Setting up the Disk Drive Rear Panel Features e SE Aga ds a5 65 oO Used to set the SCSI ID Refer to Setting the SCSI ID in this section Used to choose the operating mode and set your preference for write verify Refer to Setting the Operation Mode in this section Receptacle for the power cord Used to switch power on or off 50 pin high density SCSI connector Micro D type Terminator may be attached to either connector see 6 A terminator must be plugged into either 5 or 6 when the drive is the last physical device on a SCSI bus 50 pin high density SCSI connector Micro D type Cable may be attached to either connector see 5 A terminator must be plugged into either 5 or 6 when the drive is the last physical device on a SCSI bus 1 5 Setting up the Disk Drive Connecting the Drive to Your Host Computer Connecting the Drive to Your Host Computer The disk drive is a narrow single ended SCSI 2 device This means that the drive connects to a 50 line single ended type SCSI bus using 50 pin high density connectors You can connect the drive to a SCSI bus either as the only device on the bus or as one of a number of devices on the bus daisy chained The SCSI ID you
19. ake a photocopy of this form complete it and ship it with your equipment Service cannot begin until we have this information Be sure you have followed the repacking guidelines listed earlier in this section of the manual You will be returning your equipment to the HP Field Repair Center or an authorized HP Dealer Repair Center Who is returning this drive Company Institution Date Person to Contact Phone Alternate Contact Phone What is being sent Model Number Serial Number Have you included an optical disk Yes No Returning Shipping Address How will you pay for the repairs Except for contract and warranty services a credit card number or purchase order number and authorized signature must accompany any request for service Standard repair prices may be obtained by contacting a Repair Center Warranty purchased received date Enclose proof of purchase or receiving document indicating original received date A 14 Appendix A Supplies and Customer Support Warranty Maintenance Contract number VISA MASTER CARD AMERICAN EXPRESS Credit Card Number Expiration Date Signature Date Purchase order number Billing Address Authorized Signature Phone What needs to be done Describe the conditions at the time of failure What were you doing when the failure occurred What software were you running Is the failure repeatable
20. and is usually assigned an ID of 7 Priority of IDs ascends from lowest to highest but this ascending priority however is in blocks of eight IDs and the block from 8 to 15 is actually defined to be at a lower priority than ID 0 the lowest address on the narrow portion of the bus This is done so that if a narrow device is placed on a wide bus the wide devices which can see the lower addresses will always defer to the lower addresses when they contend for the bus Otherwise a narrow device which cannot see any device at B 2 Appendix B Operating This Drive on a SCSI Bus A Brief Overview of SCSI an ID greater than 7 would always assume it won the contention and would attempt to talk perhaps at the same time as a device with an ID above 7 that was contending for the bus The following diagram shows the priority scale of IDs when the priority of the two blocks of eight are reversed Priority p 8910111213 14 1501234567 Narrow Addresses Wide Address Range The diagram below shows the linear addressing of a simple narrow bus with the host adapter set at a SCSI ID of 7 The device ID does not determine where the device is physically placed on the bus Host Computer 0 00 0 0 0 o 3 3 o 3 2 9 normally 2 amp np an LUN Addressing ae y This drive does not support logical unit numbering LUN addressing xd lt Transfer Rates on the Bus Initially the SCSI specification defined a 5 MB
21. araten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r laserstr lning som verskrider gr nsen f r laserklass 1 Huolto HP SureStore Optical 5200ex levymuistiasemien sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil Levymuistiaseman sis lle asennettujen luku kirjoitusyksik iden suojakoteloa ei tule avata huoltotoimenpiteiden yhteydess VARO Mik li luku kirjoitusyksik n suojakotelo avataan ja suojalukitus ohitetaan olet alttiina lasers teilylle laitteen ollessa toiminnassa Ala katso s teeseen x VARNING CE Om skyddsh ljet av den optiska drivmodulen ppnas och sp rren urkopplas d lt apparaten r i funktion uts ttas anv ndaren f r laserstr lning Betrakta ej str len Rey ES Tiedot luku kirjoitusyksik ss k ytett v n laserdiodin s teilyominaisuuksista EN 5 5 amp Aallonpituus 680 nm 3 Teho 60 mW Turvallisuusluokka 3B Appendix C C 7 Safety and Regulatory Information English Translation of Finland Regulatory Information English Translation of Finland Regulatory Information LASER SAFETY SUMMARY LASER SAFETY CLASS 1 LASER PRODUCT The same in Swedish HP SureStore Optical 5200ex jukeboxes are for user safe class 1 laser products In normal use the enclosure of the optical drives prevents the laser beam from escaping outside of the product The juke
22. boxes were type approved in Finland for laser safety by the National Board of Labour Protection The safety class of the products was defined according to the resolution No 472 1985 of the Council of State and the standard EN 60825 WARNING The use of the product otherwise than specified in the user s manual may expose the user to laser radiation exceeding safety class 1 The same warning in Swedish SERVICE There are no user serviceable parts inside the jukeboxes The jukebox products can be serviced only by qualified service personnel The optical drive mechanism s installed inside the library system shall not be opened or disassembled during service WARNING If the enclosure of the optical drive mechanism is opened and the safety interlock disabled you may be exposed to the laser radiation when the drive is operating Avoid exposure to the beam The same warning in Swedish The information about the radiation characteristics of the laser diode used in the optical drive mechanism Wavelength 680 nm Power 60 mW Class 3B laser C 8 Appendix C Safety and Regulatory Information Japanese VCCI Statement Japanese VCCI Statement CORE FRUBZESERES SEMARIBS VCCI ORF IEI lt FFZBERKRNHETT IDEE FRR CHAT SCE HRMEcLCUESTA COKENTI YT LEDS SEK KEL MACHO ESEBE SS ERO TCEMBVET FR FRU RAAB IGE o TIE LUV RUSELTR SL This equipment is in the Class B category information technology equipment based on the rule
23. cal ends Terminating the bus in the middle will probably cause the bus to become inoperable or operate in a state that could cause data loss If devices are on both sides of the host computer adapter such as hard drives internal to the host computer and this drive external to the host computer make sure that there is no termination on the host computer adapter Termination must be only on the device inside the computer that is farthest from the host adapter and the physical device inside the computer and the last physical device external to the computer Terminator Terminator Host Adapter LL v 4 HOST INTERNAL aksu Saamea he fare Tadi SCSI device SCSI device EXTERNAL General Do not connect a single ended bus to a differential bus Damage can occur For current information on issues relating to installation operation and support of this drive you may want to go to HP Optical Storage www hp com isgsupport optical index html B 8 Appendix B Safety and Regulatory Information wn o gs E 5 lt 29 m lt LE os ee a 9 Safety and Regulatory Information Chapter Overview Chapter Overview This section contains important safety and regulatory information for the United States Finland Sweden Germany United Kingdom European Union and Japan C 2 Appendix C Safety and Regulatory Informa
24. ccessHP and Support on the World Wide Web ii A 8 Telephone Support During Warranty in A 8 US America s Customer Support Center leeren A 8 Europe European Customer Support Center eeee en A 8 English language support from other European countries A 9 Asia Pacific HP Customer Support Center eeeeeenen A 9 Elsewhere in the World to the US ii A 9 Telephone Support After Warranty 0 00 0 cece ee eee A 10 North and South America and Canada 0 000000 A 10 8 be e oe tmn ki i ESK she A 10 Elsewhere in the World ne A 10 Additional Telephone Support oossoo eee eee eee A 10 HP Reseller Locator Numbers nenn A 11 NY AITTA 2 o ete re e e P OR BSA RR RC E PR RR RU SIKA EU sii A 12 Obtaining Services nce bone ERR eh A 13 Service After the Warranty Period Expires eneeeeeeen A 13 Repacking guidelines for returning your optical drive A 13 Service Information Form ii A 14 Hewlett Packard Service Centers in A 16 vi Contents Hewlett Packard Service inthe US 0 0 ccc cee A 16 Hewlett Packard Service Worldwide ccc cece eee eee A 16 B Operating This Drive on a SCSI Bus A Brief Overview of SCSI 20 0 aaa een eee B 2 General issa ste ub e ete etta Medan bes B 2 The SCSI Bussi eb ege Hehe
25. choose for this drive identifies the drive on the bus and also sets its priority for use of the bus If you would like more information on the operation of the SCSI bus refer to Appendix B Also refer to your host adapter s documentation for guidance on installing this drive on the bus The following sections will describe the steps to install this drive onto the bus You must do the following Determine and set the drive s operating mode Determine and set the SCSI ID of the drive e Attach the bus cable and ensure the bus is properly terminated Setting the Operating Mode and Write Verify This drive may be operated in two modes e as an optical memory device e asa direct access device In most cases you can select the optical memory device mode which is the default setting Choose the direct access device mode if your system does not support optical memory devices or if your system requires a direct access device Check your system documentation to determine which mode to select In either mode of operation you have the choice of write verify on or off The write verify configuration ensures that data is written reliably to an optical disk The drive ships with write verify enabled Many software applications also default to this method of writing Writing data on a magneto optical disk requires two passes The first pass erases the data in the sector to which data will be written The second pass writes new data to tha
26. disk drive Figure 3 1 Front Panel Features 3 2 Chapter 3 Operating the Disk Drive Identifying Front Panel Features Identifying Front Panel Features The following list of features corresponds to the numbers in Figure 3 1 1 2 3 4 5 Disk slot Activity indicator Power indicator Eject tool opening Eject button Chapter 3 The opening for inserting retrieving optical disks Lit when the drive is accessed and while the drive is loading or ejecting a disk Remains lit while the power is on An access hole for the eject tool In an emergency such as a power outage the disk can be manually ejected by inserting the eject tool into this opening See Manually Ejecting Disks on the next page o ew n E JE da lt k o gt 0 Pressed to eject the disk from the drive The drive power must be ON 3 3 NOTE NOTE Operating the Disk Drive Loading a Disk Into the Drive Loading a Disk Into the Drive Use only the highest quality media in this drive A list of guaranteed Hewlett Packard media is in Table A 1 in Appendix A Optical cartridges use both opto magnetic media and mechanical components A failure of the mechanical components of a cartridge could damage an optical drive and void the warranty If you are not using HP media please refer to the list of HP qualified manufacturers on the website www hp com isgsupport optical index html Insert the disk gently but
27. e If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or like new 2 HP warrants that HP software will not fail to execute its programming instructions for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software media which does not execute its programming instructions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted customer will be entitled to a refund of the purchase price upon prompt return of the product 4 HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use 5 The warranty period begins on the date of delivery or on the date of installation if installed by HP If customer schedules or delays HP installation more than 30 days after delivery warranty begins on the 31st day from delivery 6 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the
28. e Verify ceeeeen en 1 6 Setting the SESI Ds den eee na Y ere Ie ES 1 7 Cabling and Termination cece cece ee 1 8 Configuring to an HP UX 10 2 11 0 HoSt ui 1 10 Obtaining HP UX Patches eee eee 1 10 Configuring the Drive in a 10 2 11 0 System ui 1 11 Using Optical Disks Overview of This Chapter in 2 2 Using Optical Disks er ee an 2 2 Choosing an Optical Disk Type ii 2 3 Labeling an Optical Disk Cartridge ii 2 4 Write Protecting an Optical Disk ia 2 5 Caring for Optical Disks ii 2 6 Cleaning Disks en sen end eee a ee re SS 2 6 Operating the Disk Drive Operating the Disk Drive oon nn nn 3 2 Identifying Front Panel Features ii 3 3 Loading a Disk Into the Drive in 3 4 Contents Ejecting a Disk Using the Disk Eject Button nnen 3 4 Manually Ejecting Disks With Power Off 00 0000 3 4 Troubleshooting urn en ne ee aan kaan 3 5 A Supplies and Customer Support Supplies and Customer Support ce eee eee eee eee A 2 Supplies and Accessories 6 0 eee eee eee A 2 Hewlett Packard Customer Support in A 5 Faxback Services 2 02 o atas SAS ERI PARE ER A 5 Electronic Support Services ii A T On line Service Providers Li A T A
29. e ended and differential These terms come from the way the signals are asserted on the bus Single ended buses use a 5 volt signal that is referenced to ground This method makes the bus somewhat susceptible to noise and loss of signal quality over distance The maximum allowable length of a single ended SCSI bus was initially 6 meters 19 7 feet Fast SCSI required the maximum length of the bus to be reduced to 3 meters 9 8 feet B 4 Appendix B NOTE Operating This Drive on a SCSI Bus A Brief Overview of SCSI The differential bus uses two lines for each signal and measures the voltage difference between the two signals Differential retains more signal quality than single ended and is not as sensitive to noise allowing for a longer cable length The maximum allowable length of a differential bus is 25 meters 82 feet for all types buses narrow wide fast Fast 20 Connectors Narrow devices 50 pin use the following connectors e 50 pin low density clip Centronics type external This is a large connector that is similar to a printer cable This type of connector is gradually being replaced by the Micro D connector described below e 50 pin high density Micro D using thumbscrews or small clips external e This connector is similar to a D type connector but smaller and with smaller pin holes placed closer together e 50 pin low density ribbon usually internal to the host Wide devices 68 pin use the following con
30. eatures ii 3 2 Figures n Ja IE n hr n 2 Ya Je s OSA O Setting up the Disk Drive Setting up the Disk Drive Setting up the Disk Drive Setting up the Disk Drive This chapter discusses the environment hardware and procedures that are necessary to connect a 5200ex optical disk drive to the host computer preparing the environment understanding the rear panel e setting the disk drive address choosing and setting the operation mode connecting the disk drive to a host computer 1 2 Chapter 1 Setting up the Disk Drive Preparing the Environment e ZE Aga Oe a5 65 oO Preparing the Environment The following environmental factors will help ensure top performance of your optical disk drive Clearance Requirements A minimum of 70 80 mm 3 in is required behind the rear panel and in front of the disk drive for air circulation Location Requirements Position the drive away from sources of particulate contamination such as frequently used doors and walkways printers stacks of supplies that collect dust and smoke filled rooms Chapter 1 1 3 Setting up the Disk Drive Rear Panel Features Rear Panel Features Identify the following rear panel features before you connect the optical disk drive to the host system Figure 1 1 Rear Panel Features 1 4 Chapter 1 The following numbers correspond to the numbers in the drawing on the previous page 1 SC
31. ee the following pages for a list of designated Hewlett Packard Repair Centers Contact your Hewlett Packard Dealer Repair Center for instructions before returning your optical drive for service If you return your optical drive to a designated Hewlett Packard Field Repair Center for service you must prepay all shipping charges duty and taxes Except for products returned to the customer from another country Hewlett Packard will pay for return shipment to the customer O an v Op ke 3 S mn op o 5 va 9 im er Before you send your optical drive to a Hewlett Packard Dealer Repair Center or a designated Hewlett Packard Field Repair Center insure the optical drive and follow the re packing guidelines below Enclose a completed Service Information Form on the following page acopy of proof of purchase Service After the Warranty Period Expires If your optical drive fails after the warranty period contact an authorized Hewlett Packard Dealer Repair Center or a designated Hewlett Packard Repair Center If you have a Hewlett Packard Maintenance Agreement request service under your agreement Repacking guidelines for returning your optical drive 1 Remove your optical disk from the drive 2 Use the original shipping container and packing materials if possible Appendix A A 13 Supplies and Customer Support Warranty 3 Enclose the completed Service Information Form included in this section Service Information Form M
32. end into the power outlet 2 Press the power switch on the rear of the optical disk drive so that it is in the ON position press 1 3 Switch on the power to the host computer or if the host computer has been on during this installation powercycle the host computer so that it will see this disk drive For some host computers to recognize the optical disk drive the power to the disk drive must be switched on before the power to the host computer 4 Install the drivers appropriate for your host operating system The Software Architects drivers shipped with this drive enable you to read and write 8X disks with the following operating systems MAC OS8 e DOS e Windows 3 1 and Windows 95 Windows NT 3 51 and 4 0 1 8 Chapter 1 Setting up the Disk Drive Connecting the Drive to Your Host Computer e Aga Oe a5 65 oO NOTE A few platforms provide native support for this drive A current list of platforms supporting this drive and platform specific instructions for connecting the drive to the host computer system are in www hp com isgsupport optical index html Chapter 1 1 9 Setting up the Disk Drive Configuring to an HP UX 10 2 11 0 Host Configuring to an HP UX 10 2 11 0 Host Obtaining HP UX Patches Your HP UX system may require software patches to ensure that the 5200ex will install and operate correctly with your system If you have access to the World Wide Web do the following
33. etc HP recommends using end labels as shown in Figure 2 1 End labels reduce the chance of label material interfering with the cartridge shutter and causing a drive to jam Labels used in the vicinity of the shutter may cause the drive to jam if the label is installed incorrectly or if portions of the label lift off because of wear If a drive jams because the label interferes with the shutter the drive may have to be serviced Recommended Placement of Cartridge Labels 2 4 Chapter 2 Figure 2 2 Using Optical Disks Write Protecting an Optical Disk Write Protecting an Optical Disk Each side of an optical disk can be write protected by sliding the write protect button in the direction of the arrow on the cartridge see Figure 2 2 SUIS With rewritable optical disks write protecting the disk prevents overwriting existing files and prevents any additional file being written to the disk o 3 E e e A g M n wu With write once optical disks existing files cannot be altered or erased regardless of whether or not the write protect button has been set However setting the button to write protect prevents writing additional files to the disk Write Protect Button Location fs mi Chapter 2 2 5 CAUTION Using Optical Disks Caring for Optical Disks Caring for Optical Disks Follow these guidelines to ensure that your optical disks remain in good condition Do not expose disks to extreme ma
34. firmly into the opening on the front panel shutter end first and with the side you want to access facing up A or B The drive automatically pulls the disk fully into position Ejecting a Disk Using the Disk Eject Button Press the eject button to the right of the disk slot see 5 on Figure 3 1 Manually Ejecting Disks With Power Off The drive does not automatically eject a disk cartridge if a power failure occurs An eject tool is shipped with the drive to use for manually ejecting a disk Follow these steps to manually remove a disk from the drive 1 Disconnect all power to the drive 2 Insert the eject tool into the small round hole in the front panel of the drive see 4 on Figure 3 1 3 Push the eject tool firmly The disk will eject After ejecting a disk the drive remains in eject position until power is restored At that time the drive automatically resets itself 3 4 Chapter 3 Operating the Disk Drive Troubleshooting Troubleshooting Problem What to Do Drive will not power on e Check that the power indicator light on the drive front panel is ON 3 on Figure 3 1 If light is not ON make sure the power switch on the rear panel is ON e Check that the cooling fan is running on rear panel If the fan is not running check that the power cord is connected and tight and the power outlet is operating If the power cord is tight and the outlet is operating replace the power co
35. gnetic fields Donotexpose disks to dust particles e Do not expose disks to extreme temperatures or extreme humidity e Do not drop the disks e Do not open a disk s metal shutter and touch the disk surface e Do not take disks apart e Do not insert disks with loosely attached labels into the drive e Remove old disk labels before applying new ones especially if you choose to place labels on the sides of the cartridge near the shutter rather than on the end of the cartridge Store disks in a clean safe place when they are not in use Cleaning Disks Normally an optical disk does not require cleaning when used in a computer room or clean office environment If you are in an extremely dusty environment and are experiencing difficulties reading and or writing to a particular disk you may want to clean the disk to see if this corrects the problem Be very careful when cleaning an optical disk Abrasive particles dragged across the disk surface can damage the disk and prevent recovery of some or all of the data on the disk Clean a disk only with a disk cleaning kit Follow the disk cleaning kit instructions exactly The order numbers for manual and automated disk cleaning kits are in Table A 1 Appendix A 2 6 Chapter 2 e U3 NES EE 08 J oO Operating the Disk Drive Operating the Disk Drive Operating the Disk Drive Operating the Disk Drive This chapter explains the features used to operate the
36. isks you may want to clean the disk See Cleaning Disks at the end of Chapter 2 If cleaning does not correct the problem further information may be on the optical web site at www hp com isgsupport optical index html e e If an answer is not on the web site go to Appendix A for further support information S 3 da Host adapter does S not work with this s drive Check that SCSI IDs for the host adapter and the drive are different The SCSI connector on the host computer and drive are different Get a cable with the correct connector types See table A 1 in Appendix A for cables offered by Hewlett Packard If the suggestions in the troubleshooting table do not solve the problem try accessing the HP web site at www hp com isgsupport optical index html for the latest information and frequently asked questions If information from the website is not enough refer to Appendix A for further support services available to you Chapter 3 3 11 Operating the Disk Drive Troubleshooting 3 12 Chapter 3 n K E Q n gt 5 a Q E n 8 2 A Gn S a a o imi e Supplies and Customer Support Table A 1 Supplies and Customer Support Supplies and Customer Support Supplies and Customer Support This section provides information on the following topics supplies and accessories e HP customer support Supplies and Accessories A full range of computer supplies may be orde
37. l disk 1 024 bytes sector 2 6 92280F Gbytes single disk Rewritable optical disk 1 024 bytes sector 2 6 C2589F Gbytes 8 pack Write once optical disk 1 024 bytes sector 2 6 92290F Gbytes single disk Write once optical disk 1 024 bytes sector 2 6 C2591F Gbytes 8 pack Rewritable optical disk 512 bytes sector 2 3 92279F Gbytes single disk Rewritable optical disk 512 bytes sector 2 3 C2588F Gbytes 8 pack Write once optical disk 512 bytes sector 2 3 92289F Gbytes single disk Write once optical disk 512 bytes sector 2 3 C2590F Gbytes 8 pack Appendix A A 3 O an U O ke Bs SE mn op Jo 5 va 9 i a Supplies and Customer Support Supplies and Customer Support Item HP Part Number SCSI Cables 50 Pin Low Density to 50 Pin High Density male to male ProDisk see above approximately US 559 1 0 m 3 3 ft bail to thumb screw K2296 1 5 m 4 9 ft bail to thumb screw K2297 0 9 m 2 9 ft thumb screw to thumb screw K2294 1 5 m 4 9 ft thumb screw to thumb screw K2295 SCSI Terminators 50 pin active high density molded C2904A Disk Cleaners RA 2 Manual Disk Cleaner N A ProDisk Corporation US Tel 612 439 6202 Fax 612 439 5946 approximately US 30 KA 1 Automatic Disk Cleaner N A Documents User s Guide replacement or additional C1114 90015 A 4 Appendix A NOTE Supplies and Customer
38. nager from the Actions menu Your HP UX system configuration now includes the optical disk drive Chapier 1 1 11 Setting up the Disk Drive Configuring to an HP UX 10 2 11 0 Host 1 12 Chapter 1 Susn Q e 3 E e e g n A 7 Using Optical Disks NOTE CAUTION NOTE Using Optical Disks Overview of This Chapter Overview of This Chapter Using Optical Disks The optical disks that you use with this drive are an integral part of the storage process This chapter provides information on the following topics choosing an optical disk type labeling optical disks e write protecting optical disks caring for optical disks The optical cartridges used in this drive are a critical part of reliable data storage Optical cartridges consist of an opto magnetic medium and mechanical components Consistent quality of opto magnetic media ensures correct writes and reads The quality and fit of the mechanical components of the cartridge affect accurate smooth handling of the cartridge by the drive A failure of the mechanical components of a cartridge could damage the drive mechanism Use only HP qualified media cartridges Use of non HP qualified optical cartridges could damage the drive and void the warranty A list of Hewlett Packard optical media cartridges is in Table A 1 of Appendix A If you are not using HP media please refer to the list of HP qualified manufacture
39. nce For details see Telephone Support After Warranty in this appendix Faxback Services Ouick FAX and HP FIRST are automated systems that FAX reguested product information and or technical support documents to you These faxback services are available 24 hours Appendix A A 5 Supplies and Customer Support Hewlett Packard Customer Support Simply dial the FAX number from a touch tone telephone or Group 3 facsimile machine and follow the voice prompts that guide you to select an index of available support an product documents Asia Pacific Australia 03 9272 2627 China 8610 6505 5280 Hong Kong 2506 2422 India 91 11 682 6041 Indonesia 21 352 2044 Japan 3 3335 8622 Korea 02 769 0543 Malaysia 03 290 2478 Netherlands 0800 22 2420 New Zealand 09 356 6642 Singapore 65 291 7951 Taiwan 02 719 5589 Thailand 02 661 3511 Europe Austria 0660 8128 Belgium Dutch 0800 11906 French 800 17043 Denmark 800 10453 Finland 0800 13134 France 05 905900 Appendix A Germany Italy Netherlands Norway Spain Sweden Switzerland German French United Kingdom Other locations in Europe toll line North and South America and Canada All other countries to the US CompuServe Supplies and Customer Support Hewlett Packard Customer Support 0130 810 061 1678 59020 06 022 2420 800 11319 900 993123 020 795743 0800 55 1526 0800 55 1527 0800 960271 31 20 681 5792 800 368 9673 or 970
40. nectors e 68 pin high density Micro D connector external This connector is similar to a D type connector but longer and slimmer and with smaller pin holes placed closer together This connector is becoming the most common e 68 pin high density ribbon usually internal to the host For more complete information on the theory and operation of the SCSI bus you may want to go to Adaptec major supplier in SCSI buses www adaptec com Symbios Logic Working drafts of SCSI specifications www symbios com x3t10 E 29 23 ne Os ae o BH lt oO Appendix B B 5 Operating This Drive on a SCSI Bus The SCSI Bus and This Drive The SCSI Bus and This Drive This drive is a fast and narrow SCSI device that uses a single ended SCSI bus When deciding on whether to have multiple devices on the same SCSI bus you should consider the following How are the devices going to be used What performance is expected from each device Ifthe decision is made to have multiple devices on the same bus what SCSI requirements must be observed to make sure the bus will work Consider the quantity of data that the bus will have to carry the frequency of data transfer and the priority of this data transfer in your business If you expect to be using the drive in the same time frame as another device or devices you may experience a drop in performance Mixing Wide and Narrow Devices An a preliminary note to this discussion
41. nes whether to operate in rewritable or write once mode optical disk A term synonymous with the 5 25 inch magneto optical disk There are two types of optical disks used in jukeboxes rewritable and write once R T rewritable optical An optical disk technology in which data can be repeatedly written using magneto optical reading and writing technology SCSI An acronym for the Small Computer Systems Interface terminator A resistor array device used for electrically terminating a SCSI bus A SCSI bus must be terminated at its two physical ends A peripheral device uses a terminator only if it is at the end of the bus W write once An additional operating mode available with multifunction drives When a write once disk is inserted the drive will write data but will not write over data that has been previously written This feature is useful for applications that need permanent data security and audit trails Glossary Glossary 1 Glossary write protect A feature that prevents data from being written to a disk A write protect tab is located on both sides of the optical disk cartridge to enable write protection on one or both surfaces of the disk Glossary 2 Glossary Index A activity indicator 3 3 addresses HP Direct supplies A 2 C cable installation 1 8 maximum SCSI length 1 8 clearance requirements 1 3 connecting host computer 1 6 SCSI bus 1 6 connecting to the host computer
42. ordance with the instruction manual may cause harmful interference to radic communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures a Reorient or relocate the receiving antenna b Increase the separation between the equipment and receiver c Connect the equipment into an outlet on a circuit different from that to which the receiver is connected or d Consult the dealer or an experienced radio TV technician for help A Change or modification of this equipment not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Only use the cables connectors power cords and accessories supplied with this equipment or expressly approved by Hewlett Packard eins Storage Systems Division March 1998 Greeley Colorado USA JU A1oy un lt T a lt N E a For Regulatory Compliance Information ONLY contact Australian Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Your local Hewlett Packard Saies and Service Office or Hewlett Packard GmbH Department TRE Herrenberger Strasse 130 D 71304 Boblingen FAX 49 703 1 14 3143 USA
43. rd with a known good one o ew n af 2E da lt v o gt e If steps above are unsuccessful refer to Appendix A for further support services Chapter 3 3 5 Operating the Disk Drive Troubleshooting Problem What to Do Host computer system does not recognize the drive 3 6 Ensure the disk is connected and ON The disk must be ON when booting the host computer for the disk to be recognized The following steps attempt to bring the disk online without booting the host computer system In Windows 95 and NT rescan the bus go to My Computer Control Panel System Device Manager in 95 and SCSI Controllers Select the SCSI adapter where the drive should be Select Refresh In HP UX use SAM to verify that the drive is on the bus and if not use SAM to install the driver Follow the menus in SAM For Unix systems other than HP UX refer to the System Administrators Guide for diagnosing missing peripherals If the drive is the last one on the SCSI bus check that the drive has an terminator plugged into one of the cable connectors an active terminator is recommended Check SCSI ID assignments and resolve any conflict If steps above are unsuccessful further information may be on the optical web site at www hp com isgsupport optical index html If an answer is not on the web site go to Appendix A for further support information Chapter3 Problem Other SCSI devices no longer
44. red through a Hewlett Packard authorized dealer or sales office or by phoning or writing HP Direct Call 1 800 752 0900 for the location of your nearest authorized Hewlett Packard dealer To contact a Hewlett Packard sales representative see Table A 2 for a list of addresses and phone numbers of HP sales offices To phone HP Direct call 1 800 538 8787 or write to HP Direct at the following address HP Direct Hewlett Packard P O Box 58195 Santa Clara California 95052 See Table A 1 for a list of basic supplies and accessories Basic Supplies and Accessories Item HP Part Number 5 2 and 4 7 Gbyte Optical Disks Rewritable optical disk 2 048 bytes sector 5 2 88147J Gbytes single disk Rewritable optical disk 2 048 bytes sector 5 2 C6299J Gbytes 8 pack Write once optical disk 2 048 bytes sector 5 2 88146J Gbytes single disk A 2 Appendix A Supplies and Customer Support Supplies and Customer Support Item HP Part Number Write once optical disk 2 048 bytes sector 5 2 C6298 Gbytes 8 pack Rewritable optical disk 1 024 bytes sector 4 7 88143 Gbytes single disk Rewritable optical disk 1 024 bytes sector 4 7 C2589J Gbytes 8 pack Write once optical disk 1 024 bytes sector 4 7 88145J Gbytes single disk Write once optical disk 1 024 bytes sector 4 7 C2591J Gbytes 8 pack 2 6 and 2 3 Gbyte Optical Disks Rewritable optica
45. rs on the website www hp com isgsupport optical index html 2 2 Chapter 2 NOTE Using Optical Disks Choosing an Optical Disk Type Choosing an Optical Disk Type Two disk types can be used in this drive rewritable disks and write once disks Sun To choose which type of disks to use consider these points Q e 3 E e e L g n 2 e Rewritable optical disks data can be repeatedly written and erased e Write Once optical disks data can be written only once and the data cannot be altered or erased If you have a need for data security and audit trails write once disks may be a good disk choice Both rewritable and write once disks come in three sector sizes 2 048 bytes sector 1 024 bytes sector and 512 bytes sector The sector size you choose depends upon what type of operating system you have in your host computer Do not use write once disks in a computer system that does not support write once disks Check that your application software supports write once disks Chapter 2 2 3 CAUTION Figure 2 1 Using Optical Disks Labeling an Optical Disk Cartridge Labeling an Optical Disk Cartridge Make it a practice to label your optical disk cartridges You are provided adhesive labels with each disk for this purpose Here are some suggestions for labeling date of format or initialization e disk owner group department etc Storage purpose backup old version of operating system
46. s of Voluntary Control Council for Interference by Information Technology Equipment VCCI Although aimed for residential area operation radio interference may be caused when used near a radio or TV receiver Read the instructions for correct operation Ww o Us E ge J gt lt o eet Apa 5 ge 2 o B Appendix C C 9 Safety and Regulatory Information Japanese VCCI Statement C 10 Appendix C Glossary C D cartridge A plastic enclosure that contains an optical disk The cartridge is labeled A or B to denote separate sides of the optical disk The optical disk is never removed from the cartridge disk See optical disk driver A program that allows the operating system to communicate with a peripheral device M O magneto optical A type of optical technology which uses a laser to read from and write to a magnetic layer on an optical disk To write a spot on the magnetic layer is heated by a laser to a point where it can be magnetically altered by the write magnetic head To read a light from the laser is reflected from the spot The magnetic alteration causes the reflected light to be polarized in one direction interpreted as a 1 or the opposite direction interpreted as a 0 multifunction drive An optical disk drive that supports both rewritable and write once optical disks The drive detects the disk type by reading a factory stamped code on the disk and automatically determi
47. s synchronous data transfer rate on the narrow bus SCSI now also defines Fast which is 10 MB s on a narrow bus and 20 MB s on a wide bus Another definition is Ultra also known as Fast 20 which is 20 MB s transfer rate on a narrow bus and 40 MB s on a wide bus Appendix B B 3 Operating This Drive on a SCSI Bus A Brief Overview of SCSI Termination To keep signals on the SCSI bus from being reflected terminators must be placed at each end of the physical bus These terminators may be either active or passive Passive termination is a resistor network Active termination uses a voltage regulator the active component to regulate the power of the resistor network to provide more stable termination Active termination is always preferred over passive termination Depending on your SCSI device termination is supplied by a using a physical connector by flipping a dipswitch or by selecting the termination setting in software Termination is always at both physical ends of the bus N i Terminator T Terminator Host Adapter x SCSI device SCSI device HOST INTERNAL EXTERNAL Single ended and Differential Interfaces This drive does not support differential SCSI The following description is here only for comparison to single ended SCSI which the drive supports The SCSI bus is electrically implemented in two ways singl
48. t sector 1 6 Chapter 1 NOTE CAUTION Setting up the Disk Drive Connecting the Drive to Your Host Computer e Aga ds a5 65 oO When write verify is configured to ON an additional pass is made over the sector This third pass verifies that all data is written correctly to the sector To add to the reliability of your data Hewlett Packard recommends that you maintain the default ON setting for write verify Note that when write verify is ON write operations take more time To set the device mode and the write verify mode 1 Determine which operating mode you need optical memory device or direct access device and whether you want write verify ON or OFF The following are the selections available on the mode switch e 2 optical memory device with write verify ON default 0 optical memory device with write verify OFF e 1 direct access device with write verify OFF e 3 direct access device with write verify ON 2 Set the operating mode a Locate the operation mode switch on the rear panel of the disk drive see 2 on Figure 1 1 b Set the operation mode by pushing the button on the top or bottom of the window as explained below with a small screwdriver or the point of a pen e the button above the mode window decreases the number by one e the button below the mode window increases the number by one If you change the operation mode with power on you must power cycle the drive for the
49. the library Computer Output Information displayed in the display window and screen menu items that you can select Warnings call attention to a procedure or practice that could result in personal injury if not correctly performed Do not proceed until you fully understand an meet the required conditions Cautions call attention to an operating procedure or practice that could damage the product if not correctly performed Do not proceed until understanding and meeting these required conditions Notes provide information that can be helpful in understanding the operation of the product In This Manual This user s guide includes Chapter 1 set up information for the HP SureStore Optical 5200ex optical disk drive Chapter 2 information about choosing and using optical disks Chapter 3 front panel control description operating instructions and troubleshooting information Appendix A supplies and customer support Appendix B operating this disk drive on a SCSI bus Appendix C safety and regulatory information Glossary of Terms Index Contents Setting up the Disk Drive Setting up the Disk Drive ii 1 2 Preparing the Environment in 1 3 Clearance Requirements ii 1 3 Location Requirements nnen 1 3 Rear Panel Features enda ben naa men ma ede ne 1 4 Connecting the Drive to Your Host Computer osuneen 1 6 Setting the Operating Mode and Writ
50. tion CDRH Regulations USA Only CDRH Regulations USA Only The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States The labels and artwork shown below indicate compliance with CDRH regulations and must be attached to laser products marketed in the United States WARNING Use of controls adjustments or performing procedures other than those specified in this manual may result in hazardous laser radiation exposure NOTE Complies with 21 CFR Chapter 1 Subchapter J Laser Class Information A black on yellow label which reads Class 1 Laser Product printed in English French German Finnish Japanese and Spanish Ww OQ gg E ge P gt lt o eo E S5 ga S e i Appendix C C 3 Safety and Regulatory Information United Kingdom Telecommunications Act 1984 United Kingdom Telecommunications Act 1984 The HP SureStore Optical 5200ex jukeboxes are approved under Approval Number NS G 1234 J 100003 for indirect connection to Public Telecommunication Systems within the United Kingdom C 4 Appendix C Safety and Regulatory Information EC Declaration of Conformity EC Declaration of Conformity Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufac
51. turer s Name Hewlett Packard Co Manufacturer s Address Storage Systems Division 700 71st Avenue Greeley CO 80634 USA declares that the product Product Name Optical Disk Drive Model Numbers C1114x Where x is any alpha character all w or w o suffixes Product Options All Options conforms to the following Product Specifications Safety EN 60950 1992 A1 A2 1993 A3 1995AEC9IS0 1991 A1 A2 A3 EN 60825 1 1994 IEC825 1 1993 Laser Class 1 EMC EN 55022 1994 CISPR 22 1993 Class B EN 50082 1 1992 prEN 55024 2 1992 IEC 1000 4 2 1995 4 kV CD 8 kV AD prEN 55024 3 1991 IEC 1000 4 3 1995 3 V m prEN 55024 4 1993 IEC 801 4 4 1988 1 kV Peak Power Lines 0 5 kV Signal Lines EN 61000 3 2 1995 IEC 1000 3 2 1995 Harmonics EN 61000 3 3 1995 IEC 1000 3 3 1994 Flicker Supplementary Information The product herewith complies with the reguirements of the following Directives and carries the CE marking accordingly the EMC Directive 89 336 EEC the Low Voltage Directive 73 23 EEC including 93 68EEC The Manufacturer listed above declares that this product has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in acc
52. work when this disk is installed Unable to read from a disk Chapter 3 Operating the Disk Drive Troubleshooting What to Do There is probably a conflict in SCSI IDs Check ID assignment Refer to the instructions for your host adapter and review installation of devices on the bus Check power and connections See Drive won t power on discussed previously in this table Does the host computer recognize the drive on the bus See Host system does not recognize the drive discussed previously in this table O Ts n nos Us enu lt ot o gt oO Does the host computer recognize the drive on the bus See Host system does not recognize the drive discussed previously in this table Does the disk have a valid file system If the disk does not have a valid file system you must format the disk Windows 95 NT or do a media init HP UX For other Unix systems refer to your System Administrator s Guide to prepare the disk Is write verify enabled to ensure that information is being correctly written to the disk Continued on the next page 3 7 Operating the Disk Drive Troubleshooting Problem What to Do Unable to read from a disk continued 3 8 Can you read from another disk If in Windows 3 x does your application support 1 024 bytes per sector media If in Windows 95 or NT and using 1 024 bytes per sector disks boot your system with this density disk in the drive
53. ytes sector disks boot your system with this density disk in the drive Continued on the next page 3 9 Operating the Disk Drive Troubleshooting Problem What to Do Unable to write to a disk continued Disk reads are slow 3 10 Eject the disk and check that the disk is a rewritable disk and that the write protect tab is in the write position Try writing to another similar disk Is the environment dusty If you are not having the same problems with other disks you may want to clean the disk See Cleaning Disks at the end of Chapter 2 If steps above are unsuccessful further information may be on the optical web site at www hp com isgsupport optical index html If an answer is not on the web site go to Appendix A for further support information Is the environment dusty If you are not having the same problems with other disks you may want to clean the disk See Cleaning Disks at the end of Chapter 2 If cleaning does not correct the problem further information may be on the optical web site at www hp com isgsupport optical index html If an answer is not on the web site go to Appendix A for further support information Chapter 3 Operating the Disk Drive Troubleshooting Problem What to Do Disk writes are slow Is write verify enabled The verification pass increases the write time e Is the environment dusty If you are not having the same problems with other d

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