Vtech VT 2961 Cordless Phone (VT
Contents
1. TELEPHONE LINE CORDS J BATTERY PACK SHORT TELEPHONE LINE CORD BELT CLIP HANDSET KEYS AND FEATURES HEADSET JACK ANTENNA VOLUME UP amp DOWN BATTERY COMPARTMENT DISPLAY BACK KEY FORWARD KEY LINE 1 KEY DIALING KEYS 0 9 FLASH KEY REDIAL PAUSE KEY PROG KEY HOLD KEY INTERCOM KEY CONF KEY TONE KEY Temporary Tone BASE UNIT KEYS AND FEATURES Spare Battery Charger 900 une Antenna Memo Key VT 2961 H mwEser sel Answer On Off Key Select Key Menu Key G Time Set Key Spam EAE Bv NEWcALL Q DELETE Delete Key New Call Indicator A Ga Spare Battery Indictor Ch k 1 2 3 arging Indictor V PLAYSTOP Repeat Key Skip Key Mute Key Intercom Key Volume Up Key Volume Down Key Flash Key Hold Key Conf Key Line 2 Key Off Key Line 1 Key Microphone L1 RINGER LEVEL L2 DIAL MODE OFF Tan HIGH PULSE TONE BASE RINGER 7 SWITCHES TONE PULSE SWITCH AC POWER JACK PHONE CORD JACKS 5 GETTING STARTED SETTING UP YOUR VT 2961 AC2. 4 JE E 5 GETTINGSTARTED u Setting Up Your VT 2961 Spare Battery Charger EN BASIC TELEPHONE OPERATIONS Area Code Programming e ea Alternate Method Key Beeps Making Calls Redial Pause Answering eerte Eo e RM etra e ce vaa ee Handset e eere Base Speakerphone Volume Speakerphone Tips a a e Yee da e Call Timer Lu Paging the Handset OVE Intercom Base Unit RIDgeE x ooh ioi eto ete emendi Setting The Handset Ringer eese nennen nnne nn nnne nennen nns 14 Conf rence Calling cc aee eet tet e et pit erecta 14 CALLER ID Reviewing the Call 0g uu ua cine die ente nei bees 15 Erasing Calls Speed Dialing from Caller ID nennen nnne nennen enne 16 DIRECTORY To store Name and Number 16 ANSWERING 9 20 ANSWERING SYSTEM OPERATIONG u esee tenens tna uuu 24 TABLE OF CONTENTS REMOTE OPERATION OF ANSWERING SYSTEHN 29
3. If you live in an area where you dial calls within your own area code by dialing 7 digits no area code follow these steps with the Handset OFF 1 Press PROG 2 Press until AREA is blinking 0000 e0000 3 Press SELECT 4 HOME should be blinking If not press until it blinks e d 5 Press SELECT ENTER AREA CODE is displayed NC 6 Enter your own home area code 7 Press SELECT ALTERNATE METHOD If you live in an area where all local calls require 10 digits area code plus phone number without dialing 1 first 1 Press PROG 2 Press until AREA is blinking 3 Press SELECT 4 HOME should be blinking If not press until it blinks 5 Press SELECT ENTER AREA CODE is displayed 6 Enter 000 7 Press SELECT and continue below You may program up to 5 local area codes An area code is local if you do not dial 1 when you make calls to that area code In other words you make calls to local area codes by dialing 10 digits area code plus phone number without a preceding 1 This might include your own area code Press PROG Press until AREA is blinking Press SELECT Press until LOCAL is blinking Press SELECT Press until the desired location is blinking 1 5 Press SELECT ENTER AREA CODE is displayed Enter a local area code Press SELECT Press OFF when finished NOTE To replace or edi
4. OUTLET 1 Plug the AC POWER ADAPTER into a live electrical outlet and the POWER CONNECTOR into the back of the Base Unit PRESS and SLIDE DOWNWARD 2 Slide the Handset battery cover down and remove it from the Handset PLACE THE NEW BATTERY PACK INTO THE BATTERY COMPARTMENT PLEASE NOTE THE E CORRECT POSITION OF THE BATTERY T E PACK WHEN INSTALLING 8 Install the BATTERY PACK with the metal contacts facing down and aligned with the Handset contacts Replace Handset battery cover SLIDE IN THE BATTERY COVER 4 Place the Handset into the Base Unit cradle Make sure the CHARGING light is illuminated Charge for at least 16 hours before first using the phone The Handset can charge face up or down SETTING UP YOUR VT 2961 BASE RINGER TONE PULSE SWITCH SWITCHES TELEPHONE WALL JACK TELEPHONE WALL JACK WALL TELEPHONE WALL JACK Set the TONE PULSE switch located on the antenna side of the Base Unit to the desired dialing mode In most areas TONE is the desired mode After charging the battery pack connect the telephone line s If you have 2 lines coming out of a single wall jack Connect a 4 wire RJ 14 phone cord be tween the wall jack and the phone jack la beled L1 L1 L2 If you are wall mounting your Base Unit a short 4 wire phone cord is provided for yo
5. If you want to edit the name press to erase letters Use the dialpad to enter new letters When the name is correct press SELECT 7 The number appears If you want to edit the number press to erase digits Use the dialpad to enter new digits When the number is correct press SELECT N 5 ERASING A DIRECTORY ENTRY 1 Press SELECT 2 Press or to scroll to the desired name or Search by entering the first letter of the name and then press or if necessary 3 Press SELECT 4 Press until ERASE is blinking 5 Press SELECT Press until YES is blinking 6 Press SELECT 17 ADVANCED OPERATIONS Jaovanceo operarions BASE UNIT OPERATION DATA PORT Your VT 2967 has a Data Port on the left hand edge of the Base Unit This port provides an easy way to connect your fax machine laptop computer mo dem or other telephone device for direct acces to LINE2 The Data Port only provides access to Line 2 so you must have an active line connected to the DATA PORT LINE2 input on the back of the VT 2961 Connect an RJ 11 2 element phone cord from the Data Port to you fax laptop etc NOTE While the Data Port is in use accidental use of Line 2 by a parallel phone the VT 2961 Handset or a Call Waiting ID alert may in inerrupt the data transmission 18 HEADSET OPERATION Your VTech cordless phone is equipped with a 2 5mm headset Jack for use with an optio
6. LU ug Dye 32 IN CASE OF DIFFICULTY 33 WARRANTY 8 35 FCC 36 TECHNICAL SPECIFICATIONS 39 41 vtech VTECH TELECOMMUNICATIONS LTD ECH member of VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon 97008 Distributed in the Canada by VTech Electronics Canada Ltd Suite 200 7671 Alderbridge Way Richmond B C V6X 1Z9 Copyright 2000 for VTECH TELECOMMUNICATIONS LTD Printed in China 91 5120 20 00 ISSUED 0 42
7. YES is blinking Then press SELECT To erase your entire Call Log after you have viewed all calls and the handset is off Press or until you see any call in the log Press SELECT Press until ERASE is blinking Press SELECT Press until ALL is blinking Then press SELECT The handset displays Press until YES is blinking Then press SELECT 15 OPERATIONS Jaovancen DIRECTORY SPEED DIALING FROM CALLER ID With the Handset OFF Press or until you see the desired caller Press the desired line key You will hear a dial tone and the number will be dialed automati cally TO STORE A NAME AND NUMBER 1 Press PROG DIRECTORY will be blinking 2 Press SELECT 3 The screen will display ENTER NAME 4 Use the Dialing keys to enter the desired name Press the key until the desired letter or character appears A guide to the characters KEY CHARACTERS 1 gt gt gt 2 D gt E gt F gt 3 G gt H gt l gt 4 J gt K gt L gt 5 gt gt gt 6 P gt Q gt R gt S gt 7 T gt U gt V gt 8 W gt X gt Y gt Z gt 9 0 amp f O O O Q P G N A If consecutive characters are found on the same key D and E for example you ll need to press to advance to the next space For example to enter the name DEAN Press 3 D Press gt Press 3 twice E Press 2 A Press 6 twice N 5 When the name is complete press SE
8. equipment The equipment has been tested and found to comply with part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet or on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Part 68 The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack USOC RJ11C RJ11W or RJ14 Your telephone company may discontinue your service if your equipment causes harm to the telephone network They will notify you in advance of disconnection if possible During notification you will be informed of your right to file a complaint with the FCC Oc
9. locate this product where the cord will be abused by persons walking on it 9 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 10 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product 11 To reduce the risk of electric shock do not disassemble this product but take it to a qualified service personnel when some service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock when the appliance is subsequently used 12 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power supply cord plug is damaged or frayed B f liquid has been spilled into the product C If the product has been exposed to rain or water IMPORTANT SAFETY INSTRUCTIONS D E F 13 If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been droppe
10. use the Handset outdoors in the rain or handle it with wet hands Do not install your Base Unit near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety use caution when using electric appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its iuster for many years Clean it only with a soft cloth slightiy dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If your Base Unit should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Then pull the unit out by the unplugged cords If you have difficulty operating your phone the suggestions below should solve the problem If you still have difficulty after trying these suggestions call VTECH Communications at 1 800 595 9511 In Canada call VTECH Electronics at 1 800 267 7377 32 IN CASE OF DIFFICULTY THE PHONE DOESN T WORK AT ALL Make sure the Power Cord is pugged in Make sure the telephone line cords are plugged firmly into the base unit and the telephone wall jack Make sure the batteries are properly charged If the BATTERY message is shown the battery pack needs charging NO DIAL TONE Firs
11. CL flashing he clock needs to be set A Answering System is in Announce Only mode F flashing Answering System memory is full 99 flashing Recording time has exceeded 99 seconds 1 8 Volume level as you re setting it Answering System is answering a call or in remote mode flashing Answering System is in programming mode 28 REMOTE OPERATION OF ANSWERING SYSTEM Remote operation allows you to control the functions of the Answering System when you are away from the Base and call from an outside telephone line The Answering System cannot be accessed from another telephone on the same line You can access many of the Answering System functons from a remote location such as listening to messages changing recorded announcements and recording memos Remote operation can only be accessed from a touch tone telephone If the remote phone is set to pulse dialing switch it tone If tone dialing is not available you will not be able to access the Answering System Note All function codes should be entered within 2 seconds in order to activate Remote Operation To Activate Remote Operation From a Different Telephone Line 1 f the Answering System is OFF you can dial your telephone number and wait for the Answering System to answer your call after 10 rings An announcement Please enter your security code is given and you enter your security code to use remote operation 2 f the Answering System is ON it will answer your cal
12. HIS WARRANTY e This warranty gives you specific rights You may also have other rights which vary from state to state or from province to province 35 looo FCC AND IC REGULATIONS This equipment complies with Parts 15 and 68 of the Federal Communications Commission FCC rules for the United States It also complies with regulations RSS210 and 09 03 of Industry and Science Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device A label is located on the underside of the base unit containing either the FCC registration number and Ringer Equivalence Number REN or the IC registration number and Load Number You must upon request provide this information to your local telephone company This equipment is compatible with inductively coupled hearing aids Should you experience trouble with this telephone equipment please contact VTECH COMMUNICATIONS SERVICE DEPT at 1 800 595 9511 In Canada call VTECH Electronics at 1 800 267 7377 For repair warranty information The telephone company may ask you to disconnect this equipment from the line network until the problem has been corrected FCC Part 15 Warning Changes or modifications to this unit not expressly approved by the party responsible for compliances could void the user s authority to operate the
13. IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a dry cloth for cleaning 4 Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool 5 Do not place this product on unstable cart stand or table The telephone may fall causing serious damage to the telephone 6 Slots and openings in the cabinet and the back or bottom are provided for ventilation to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on the bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation is provided 7 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer or local power company Do not allow anything to rest on the power cord Do not
14. LECT The screen will display 6 Enter the phone number Press REDIAL PAUSE if you need to enter a 2 second pause in the dialing sequence For example you might store a voice mail access number pause password 7 When the phone number is complete press SELECT 16 DIRECTORY STORING A CALLER ID RECORD IN THE DIRECTORY With the Handset OFF 1 Press or until you see the desired call 2 Press SELECT 3 Press until PGM is blinking 4 Press SELECT If you want to edit the name press 58 to erase letters Use the dialpad to enter new letters When the name is correct press SELECT If you want to edit the number press to erase digits Use the dialpad to enter new digits When the number is correct press SELECT You will then hear a long beep The name and number have been stored in the Directory MAKING DIRECTORY CALLS Press SELECT DIRECTORY will appear Press or to scroll to the desired name or Search by entering the first letter of the name and then press or if necessary Press the desired LINE key You will hear a dial tone and the number will be dialed EDITING A DIRECTORY ENTRY Press SELECT The Handset says DIRECTORY Press or to scroll to the desired name or Search by entering the first letter of the name and then press or if necessary Press SELECT Press until EDIT is blinking Press SELECT The name appears
15. Please enter your security code is given and you can enter your security code to use remote operation See Remote Operation of Answering System 25 ITAD OPERATION ANSWERING SYSTEM OPERATIONS Check Current Day and Time You can check the current day and time by pressing TIME SET After the announcement Check Day andTime the Answering System will generate a beep TIME SET Changing Speaker Volume Press the A w keys for the desired volume level There are 8 volume levels If volume is set at maximum or minimum level Adjusting Volume Further pressing of the volume keys will give VOLUME 3 short beep tones Volume changes automatically continues if the P volume UP DOWN is held 2 Changing Playback Speed lt I tc During playback you can change the playback speed by simply holding down 4 SLOW or pp QUICK to the O Adjusting Playback Speed desired speed during playback There a playback speeds SLOW lt Am NORMAL QUICK The default speed is E normal Playback speed will return to da and M SK normal once you exit the playback mode ANSWERING SYSTEM OPERATIONS Auto Disconnect for Extension Phone Pick up The Answering System will auto disconnect the telephone line if an extension phone or the cordless Handset accesses the line Me
16. Press MENU until you hear Set Call Screening Press SELECT to toggle between ON and OFF Press TIME SET to confirm your selection Call Screening is ON or OFF will be announced Set Number of Rings Set Number of Rings MENU TIME SET P e The Answering System has 4 ring type settings 2 rings The incoming call is answered after 2 rings 4 rings The incoming call is answered after 4 rings 6 rings The incomng call is answered after 6 rings Toll Saver The incoming call is answered after 2 rings only if there are new messages memos present Otherwise the call is answered after 4 rings This may help you avoid long distance charges when retrieving messages remotely 1 Press MENU until you hear Set number rings 2 Press SELECT until you hear the desired setting 2 4 6 or Toll Saver 3 Press TIME SET to confirm your choice The selected setting is then announced 23 ITAD OPERATION ANSWERING SYSTEM OPERATIONS Leaving a Message Incoming Message The Answering System will answer a call according to the current ring selection then play the OGM followed by a beep to signal the start of recording Default mailbox is MAILBOX 1 If your want to record the incoming message in specific mailbox press 1 2 or 3 during OGM playback After desired mailbox is selected Mailbox X now recording will be anno
17. act the appropriate electrical inspection authority or electrician as appropriate 37 INFORMATION ADDITIONAL INFORMATION FCC AND IC REGULATIONS Your VT 2961 is designed to operate at the maximum power allowed by the FCC This means your handset and base unit can communicate only over a certain distance which will depend on the location of the base unit and handset weather and the construction and layout of your home or office THE RBRC SEAL ER The RBRC Seal on the nickel cadmium battery contained in RBRC our product indicates that VTech Communications Inc is voluntarily ib participating in an industry program to collect and recycle these iun batteries at the end of their useful lives when taken out of service 822 within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel cadmium batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Ni Cd battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources Remove the nickel cadmium battery pack by pressi
18. age has been erased NOTE If your recording time is less than 2 seconds your OGM will not be recorded and the default greeting will be used Set Security Code The security code programmed into the Answering System is used to gain access to functions from remote locations The security code default setting is 19 1 Press MENU unit you hear Set security Set Security Code code MENU e 2 Press TIME SET to hear the current Security code TIME SET o 3 Press SELECT briefly to increase the security code by 1 Or hold SELECT continuously to increase the code by SELECT multiples of 10 4 Press TIME SET to confirm your choice o and you will hear the announcement of the Security code TIME SET 21 ITAD OPERATION ANSWERING SYSTEM SETUP Day and Time During initial setup or after a power failure the day and time default is set to Monday 12 00am The display will flash CL to indicate day and time need to be set 1 Set Audible Message Alert Set Day amp Time MENU 3 SELECT 4 e TMESET 5 e 6 SELECT e TIME SET 7 Press MENU unit you hear Set day and time Press SELECT until the correct day is announced Press TIME SET to confirm your choice Press SELECT until the correct hour is announced Press TIME SET to confirm your choice Press SELECT until the correct minute
19. any cables amp accessories which were originally provided with the product We recommend using the original carton and packing materials Include in the package a copy of the sales receipt or other evidence of date of original purchase if the unit was purchased within the lase twelve months Print your name and address along with a description of the defect and include this in the package Include payment for any service or repair not covered by warranty as determined by VTECH Communications Ship the unit via UPS Insured or equivalent to VTECH COMMUNICATIONS 11035 SW 11th St Bldg Suite 270 BEAVERTON OREGON 97005 In Canada ship the unit via UPS Insured or equivalent to VTECH ELECTRONICS Suite 200 7671 Alderbridge Way Richmond B C V6X 179 VTECH Communications assumes no responsibility for units sent without prior Return Authorizatlon WHAT DOES OUR WARRANTY NOT COVER Batteries Damage from misuse neglect or acts of nature lightning floods powersurges etc Products which may have been modified or incorporated into other products Products purchased and or operated outside the USA its territories or Canada Products serviced by the owner or a service facility not expressly authorized by VTECH Communications e Products purchased more than 12 months form current date Units purchased in AS IS condition or units purchased as Distressed Merchandise HOW DOES STATE LAW OR PROVINCE LAW RELATE TO T
20. casionally your telephone company may make changes in its facilities equipment 36 FCC AND IC REGULATIONS operation or procedures that could affect the operation of your equipment If so you will be given advance notice of the change to give you an opportunity to maintain uninterrupted service The base unit contains no user serviceable parts The handset contains a user replaceable battery pack If it is determined that your telephone equipment is malfunctioning the FCC requires that it not be used and that it be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents or by others who may be authorized by the FCC For repair procedures follow the instructions outlined under the manufacturers Limited Warranty This equipment may not be used on coin service provided by the phone company or Party Lines The REN is useful in determining the number of devices you may connect to your telephone line and still enable the devices to ring when you receive a call The general rule is that the REN value should not exceed 5 0 total however contact your local telephone company for the specific number in your area IC Industry Canada This telephone is registered for use in Canada Notice The REN assigned to this device denotes the number of devices you may connect to the telephone loop which is used by the device to prevent o
21. d or the cabinet has been damaged If the product exhibits a distinct change in performance Do not use the telephone to report a gas leak in the vicinity of the leak CAUTION TO REDUCE THE RISK OF FIRE OR INJURY READ AND FOLLOW THESE INSTRUCTIONS 1 Use only the appropriate type andsize battery pack specified in the instruction manual provided for this product Do not dispose of the battery pack in a fire The cell may explode Check with State and local codes for possible special disposal instructions Do not open or mutilate the battery pack Released electrolyte is corrosive and may cause damage to the eyes or skin It may be toxic if swallowed Exercise care in handling battery in order not to short the battery with conducting materials such as rings bracelets and keys The battery or conductor may overheat and cause burns Charge the battery pack provided with or identified for use with this product only in accordance with the instructions and limitations specified in the instruction manual Observe proper polarity orientation between the battery pack and battery charger SAVE THESE INSTRUCTIONS PARTS CHECK LIST Handset 7 Short Line Cord Base Unit 8 Belt Clip Wall Mounting Bracket AC power Adaptor Telephone Line Cords x2 Battery Pack To purchase replacement battery packs call VTECH Communications at 1 800 595 9511 In Canada call VTECH Electronics at 1 800 267 7377
22. e is a new message Saving Messages The Answering System will automatically save your messages if you do not delete them The messages will be retained even after power failure The system can record up to 15 minutes of messages 24 ANSWERING SYSTEM OPERATIONS Deleting Messages Press DELETE any time during message playback to delete the current message Deleting Messages All old messages for a particular mailbox DELETE can be deleted by pressing and holding CP e the DELETE key for more than 2 seconds The system will announce mailbox ease se ect ailbo i 379 Press the Mailbox X key to delete all mm the old messages in the selected mailbox NOTE The DELETE function will only delete old messages New messages CANNOT be deleted until they are reviewed Turning the Answering Machine ON OFF f you want the Answering System to answer calls press ANSWER ON OFF The BACKLITE LED will then be turned on Turning Answering System ON OFF and Answering machine on will be ANSWER ON OFF announced Q e If you don t want the Answering System operations to answer calls press ANSWER ON OFF The BACKLITE LED will then be turned off and Answering machine off will be announced The display will still show the number for new messages Even if the Answering System is set to OFF it will still answer calls after 10 rings An announcement
23. ee HIGH PULSE TONE 13 BASIC OPERATIONS BASIC OPERATIONS BASIC OPERATIONS SETTING THE HANDSET RINGER 1 Press PROG on the Handset 2 Press until RINGER is flashing 3 Press SELECT 4 Press or to select LINE1 or LINE2 5 Press SELECT 6 Press to hear the 4 different ringer types or to turn the ringer OFF for that line 7 Press SELECT to confirm your selection CONFERENCE CALLING To talk to both lines at the same time 1 While you are one line press HOLD 2 Make or receive a call on the avaiable line 3 Press CONF You are now talking to both lines 4 To end your conference call press OFF The procedure is the same for the Handset and Base To place both lines on hold press HOLD Press CONF to return to the conference call To switch from Handset to Base or vice versa press HOLD on whichever component you re using then CONF on the other NOTE Both the Handset and Base can join in the Conference call 14 CALLER ID This telephone provides two types of Caller ID on both the Handset and the Base Unit Caller ID Displays the name and number of each caller after the phone begins ringing requires Caller ID service from your telephone company Caller ID on Call Waiting Shows the name and number of each caller on Call Waiting after you hear the Call Waiting tone requires Caller ID on Call Waiting service A NEW CALL light will flash on the Base Unit to al
24. ert you to new CID records Once the new caller ID records have been reviewed on the Handset the NEW CALL light will go out NOTE Caller ID and Call Waiting Caller ID are subscription services available through most local phone service providers You must subscribe to these services to benefit from the Caller ID features of this phone Contact your local phone company for details The phone has a Call Log which stores the name number date and time of the last 50 calls received You can review the Call Log to see who called while you were out You can speed dial numbers from the Call Log And you can store names and numbers from the Call Log into your directory REVIEWING THE CALL LOG With the Handset OFF 1 Press or You will see the number of NEW not viewed and OLD previously viewed calls 2 Continue to press or to review the callers Some locations are not equipped to send Caller ID information when a person places a call When you receive calls from such locations your phone will display UNAVAILABLE If a caller purposely blocks their phone number from being delivered by Caller ID your phone will display PRIVATE HINT If a appears in the upper right corner it indicates the party has called more than once ERASING CALLS To erase a call with the Handset OFF Press or until you see the call you want to erase Press SELECT Press until ERASE is blinking Press SELECT Press until
25. he appropriate LINE key to dial ANSWERING CALLS From the Handset 1 Press the flashing LINE key The LINE key will glow steadily and the Handset will display 2 The Base Unit LINE key will blink 3 Press OFF to end your call From the Base 1 Press the flashing LINE key The LINE key will glow steadily 2 The corresponding LINE key on the Handset will blink while the Speakerphone is in use 3 Press OFF to end your call A HANDSET VOLUME Adjust the Handset volume with the A and W keys located on the side of the Handset The Handset will display the relative volume level as you adjust it BASE SPEAKERPHONE VOLUME Adjust the Base Unit volume with the A and W keys The Base will display the relative volume level as you adjust it MUTE 1 When you press the MUTE key while using the Base Speakerphone you can hear your party svoice but your party can t hear you 2 While the call is muted the MUTE indicator will be lit 3 To return to the two way conversation press MUTE again 12 BASIC OPERATIONS SPEAKERPHONE TIPS If you use your Speakerphone in a noisy environment the other person s voice may fade out In this case try eliminating the environmental noise a television or radio playing for ex ample Otherwise press MUTE while the other person is speaking Before you start to talk press MUTE again so the other person can hear you CALL TIMER While the Handset is on a call the correspondi
26. ing or local service Call your local telephone company 33 ADDITIONAL INFORMATION ADDITIONAL INFORMATION IN CASE DIFFICULTY YOU HEAR NOISE IN THE HANDSET AND NONE OF THE KEYS OR BUTTONS WORK Make sure the power cord is plugged in COMMON CURE FOR ELECTRONIC EQUIPMENT Electronics like people can sometimes get confused If the unit does not seem to be responding normally then try putting the handset in the cradle If it does not seem to respond after trying this a few times do the following in the order listed Disconnect the power to the base Disconnect remove the handset battery pack Remove the base unit battery pack where applicable Wait a few minutes Connect power to the base Install the handset battery pack Install the base unit battery pack where applicable Place the handset in the base unit cradle If the handset has not been recently charged allow 8 hours before use Coi OT d 34 WARRANTY STATEMENT WHAT DOES OUR WARRANTY COVER Any defect in material or workmanship FOR HOW LONG AFTER THE ORIGINAL PURCHASE the original purchaser only ONE YEAR WHAT WILL VTECH DO At our option repair or replace your unit HOW DO SEND MY UNIT IN OR OUT OF WARRANTY Call VTECH Communications customer service for Return Authorization at 1 800 595 9511 in Canada call VTECH Electronics at 1 800 267 7377 Properly pack your unit Include
27. is announced Holding the key continuously will increase the minutes by 10 minute steps Press TIME SET to confirm your choice You will hear an announcement of the and time If you want your Answering System to beep once every 10 seconds to notify you when new messages have been received set Audible Message Alert to ON Otherwise it is preset to OFF Set Audible Message Alert SELECT E D 1 Press MENU until you hear Set Audible Message Alert 2 Press SELECT until the desired setting ON or OFF is announced 3 Press TIME SET to confirm your choice The voice prompt of Audible Message Alert On or Audible Message Alert Off will be heard 22 ANSWERING SYSTEM SETUP Set Announce Only CAUTION If you turn on the Announce Only option your callers cannot leave a message Press MENU until Set Announce Only is announced Press SELECT until desired setting ON or OFF is declared Press TIME SET to confirm and the setting will be announced Note You can store one OGM for Announce Only mode and a separate OGM for Normal accept messages mode The appropriate OGM will be played based on how you set Announce Only Set Call Screening Call Screening allows you to hear incoming messages at the Base Unit as they are being recorded If you want to answer the call at once just press the Handset or an extension phone and the Answering System will stop recording
28. l and begin playing the currently selected announcement as with any incoming call 3 Enter 4 followed by your 2 digit security code during the announcement The default Security code is 19 4 Once the security code is received a double confirmation beep will be given and you are in Remote Operation mode You can then control the Answering Machine functions using the telephone keypad 5 The user can also enter the Remote Operation mode during message recording The procedure is the same as step 3 The recording will be stopped after entering the valid security code xx and the incomplete message will be deleted If 0 is entered the Answering System will release the line but the recorded message will still be retained 6 f the user enters a wrong security code the system will release the line Playing Messages Remotely 1 Press 41 42 or 3 on the touch tone keypad to play the messages in the corresponding mailbox 2 The system will announce Mailbox X You have XX new messages and XX old messages and the system will playback the new message only If there are no new messages the system will announce Mailbox X You have XX old messages On the other hand in the absence of old messages the system will announce only the number of new messages Repeat Messages During Playback 1 Press 4 once during message playback to repeat the current message 2 Press 4 twice within 2 seconds to skip to the previo
29. lso equipped with a detachable belt clip Align the pins on the inside edge of the clip with the notches on the sides of the VTech cordless phone Handset The belt clip should snap securely into place Do not force the con nection 19 Jrovance OPERATIONS ANSWERING SYSTEM SETUP Answering System Programming Overview Setup order for the Answering System is 1 Set Outgoing Message 2 Set Security Code v 3 Set Day and Time v 4 Set Audible Message Alert v 5 Set Announce Only v 6 Set Call Screening v 7 Set Number of Rings During Answering System setup the display will flash If no key is pressed for 20 seconds the Answering System will beep and exit program mode You can also exit program mode at any time by pressing any MAILBOX key Set Outgoing Message OGM Selecting Announcement There are 2 choices of announcements Normal outgoing message amp Outgoing message for Announce Only 1 Normal answering mode Announce Only OFF In this mode the caller is able to leave his message If no announcement is recorded the default announcement Hello I m unable to answer your call right now Please leave your name number and message after the tone will be used see Recording the OGM 2 Announce Only mode If this mode is set the caller is not able to leave his message If no announcement is
30. mory Full When the Answering System has less than 30 seconds recording time remaining or the total number of messages equal 99 the display shows F with the number of new messages to indicate memory full If the Answering System memory is full it will automatically default to Answering System OFF mode The Answering System will answer a call after 10 rings and Memory full Please enter your security code is announced You may enter remote operation mode by entering the Security code If memory is full any attempt to record memos or OGM s will be ignored Memory Full After a power failure CL will flash to notify you to set the day and time All the messages OGM s and menu settings other than day and time will be retained The Answering System will default to ANSWER ON Note that after power up the Answering System may have an initialization period during which the display will flash with During this period you can still use the cordless phone Power Failure 27 ITAD OPERATION ANSWERING SYSTEM OPERATIONS BASE UNIT MESSAGE WINDOW LED The large Base Unit LED provides useful data on the status of your VT 2961 answering device Below are examples of the LED data The LED displays What it means Flashing number You have that amount of new messages 0 You have no new messages
31. nal accessory Headset for hands free operation If you choose to use the Headset option you must obtain an optional accessory Headset which is compatible with the VTech cordless phone To purchase a Headset call VTech Customer Service at 1 800 595 9511 In Canada call VTECH Electronics 1 800 267 7377 Once you have a compatible 2 5mm Headset locate the Headset Jack on the VTech cordless phone Handset Connect the plug on the Headset cord to the jack on the cordless Handset The plug should fit securely Do not force the connection OPERATION NOTE Whenever a compatible Headset is connected to the cordless Handset the microphone on the Handset will be muted This is done to limit the effect of back ground noise The following operational characteristics also apply to other headsets which are not sold by VTech however VTech assumes no responsibility for their performance The VTech compatible Headset has a reversible mon aural design You can wear you Headset on either ear leaving one ear free for room conversation The headband can be adjusted to fit the contour of you head Using both hands slide the headband up or down So that it rests comfortably on your head with the speaker cushion centered against your ear For maximum sound quality the flexible microphone should be positioned at the corner of your mouth about one inch from your face BELT CLIP The VTech cordless phone is a
32. ng display will show the approximate duration of that call This is very helpful in monitoring long distance expenses HOLD To place a call on hold press HOLD on the Handset or Base whichever you are using To return to your call press the appropriate LINE key CALL WAITING If you subscribe to Call Waiting you will hear a tone while on the phone as you receive a second call If you subscribe to Caller ID on Call Waiting the Handset will display who the second caller is before you answer w w To answer Call Waiting press FLASH To return to your original call 6 Oore e press FLASH again This procedure is the same for Handset and eee Speakerphone calls 6565 PAGING THE HANDSET To make the Handset ring press INTERCOM on the Base To stop the ringing press OFF on the Handset or Base Unit INTERCOM Conversation between the Base and Handset From the Handset Press INTERCOM The Base Unit will ring and the intercom call will be automatically connected From the Base 1 Press INTERCOM J 2 The Handset will ring The 89 Handset will display 3 To answer the call press INTERCOM on the Handset 4 To end an Intercom call press OFF on either the Hand Set or the Base BASE UNIT RINGER The Base Unit ringer is controlled by switches located on the right edge of the Base Each line can be set to OFF LOW or HIGH volume L1 RINGER LEVEL L2 DIAL MODE OFF seyyHIGH OFF s
33. ng on the Handset battery cover and sliding downward RBRC is a registered trademark of Rechargeable Battery Recycling Corporation 38 TECHNICAL SPECIFICATIONS FREQUENCY CONTROL Crystal Controlled Dual PLL Synthesizer TRANSMIT FREQUENCY Handset 923 10 MHz to 927 75 MHz All ten channels within this range Base 902 3 MHz to 906 65 MHz All ten channels within this range RECEIVE FREQUENCY Handset 902 3 MHz to 906 65 MHz All ten channels within this range Base 923 10 MHz to 927 75MHz All ten channels within this range NOMINAL EFFECTIVE RANGE Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use SIZE Handset 17 5 x 6 x 4 5cm L x W xT Maximum Antenna excluded Base 20 5 x 17x 70cm L x W x T Maximum Antenna excluded WEIGHT Handset 205 grams Base 570 grams POWER REQUIREMENTS Handset Self contained nickel cadmium rechargeable battery supply 3 6V nominal 600mAh capacity Base 9VDC 9 600mA MEMORY DIRECTORY 50 Memory locations 32 digits and 16 letters per location CID Alpha Numeric Display 50 Memory locations SPECIFICATIONS ARE TYPICAL AND MAY CHANGE WITHOUT NOTICE 39 INFORMATION TABLE OF CONTENTS IMPORTANT SAFETY 1 PARTS CHECK 6 E 3 hb lisgEOEc
34. ows Press 1 to play mailbox 1 Press 2 to play mailbox 2 Press 3 to play mailbox 3 Press 5 to stop Press 4 to repeat the message Press 6 to skip the message Press 9 to erase the message Press 5 for other functions 30 REMOTE OPERATION OF ANSWERING SYSTEM To the advanced voice menu The advanced voice menu is as follows Press Press Press Press Press Press 7 to review outgoing message 7 to record outgoing message 8 to record memo 4 twice to repeat previous message 0 to turn the system on or off 5 to return to the simple voice menu Pressing any function code will stop the voice menu and perform the corresponding functions Exiting Remote Operation 1 Enter 4 0 on the touch tone keypad to exit remote operation mode The Answering System confirms your action with a long beep and then disconnects 2 The Answering System also automatically disconnects if no key is pressed within 20 seconds during remote operation 31 ITAD OPERATION ADDITIONAL INFORMATION MAINTENANCE Your VT 2961 cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Please the Handset down gently Save the original packing materials to protect your tele phone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not
35. recorded the factory default greeting is Hello I m unable to answer your call right now Please call again Thank you will be used see Recording the OGM Example for OGM1 for multi user application Hi We can t come to the phone right now If you have a message for John press 1 Star 1 for Jane press 2 Star 2 for Jack press 3 Star 3 Or just stay on the line and record after the beep Thank you Example for OGM2 Announce Only Hi You have reached Jack and Jill We will be back after 1 p m Please call back then Thank you 20 ANSWERING SYSTEM SETUP NOTE In Announce Only mode your outgoing announcement is repeated Recording Your OGM MENU before hanging up o MEMO Recording Playing Deleting the Outgoing Messages OGM genu 1 Press MENU key until the f 8558 desired item Set Outgoing Message is announced 2 Press MEMO Now recording is announced followed by a beep Speak towards the front of the Answering System max length 90 seconds 3 Press any MAILBOX key to stop the recording 4 Then OGM replays the message automatically followed by a beep 5 To review a recorded announce ment press MENU key until Set Outgoing Message is announced Press any MAILBOX key The current greeting is played 6 To delete a recorded announce ment press DELETE during OGM playback You then hear Outgoing Mess
36. s designed to fit on standard Wall Mounting plates 1 Choose a spot near an electrical outlet and a telephone jack Your phone requires a modular telephone jack and a standard electrical outlet 120v AC The power cord is six feet long make sure there is an electrical outlet within reach of the Base Unit The outlet should not be controlled by a wall switch If the switch is ever turned off the phone will not operate 2 Position the wall mount bracket on the base Line up the tabs on the wall mounting bracket with the holes on the bottom of the base Snap the wall mounting bracket firmly into place 3 Mount the base on the wall Position the base so the mounting studs will fit into the holes on the bottom of the base Position the power cord to extend down the wall Slide the base down on the mounting studs until it locks into place 4 Connect the telephone line cord s Insert one end of the telephone line cord s into the appropriate jacks on the back of the Base Unit and the other end into the wall jack s For your convenience a short line cord is provided 5 Plug the AC adapter into an electrical outlet and the DC connector into the power jack located on the back of the Base Unit GETTING STARTED BASIC OPERATIONS BASIC OPERATIONS AREA CODE PROGRAMMING To benefit from all the Caller ID features of your telephone you must enter your home area code 04
37. t an existing area code use the G key to delete the existing digits and enter the desired area code Press SELECT when done 10 BASIC OPERATIONS KEY BEEPS Your Handset keys emit a beep as you press them If you do not want to hear the beep do the following while the Handset is not in use on hook 1 Press PROG 2 Press until KEYBEEPS is flashing 3 Press SELECT 4 Press until OFF is flashing 5 Press SELECT To turn the keybeep feature ON again repeat steps 1 to 3 At the fourth step press until ON is flashing then press SELECT MAKING CALLS From the Handset Press desired LINE key and listen for dial tone Dial the phone number The corre sponding LINE key on the Base Unit will blink Press OFF to end your call Alternate Method Due 1 Dialthe phone number checking the display for accuracy If you make a mistake use the key to backspace 2 Once you have entered the phone number press the desired LINE key 3 Press OFF to end your call 11 BASIC OPERATIONS BASIC OPERATIONS BASIC OPERATIONS REDIAL PAUSE From the Handset Your VT 2961 Handset remembers the last 5 phone number you dialed With the Handset off press REDIAL PAUSE The Handset will display This is the last phone number dialed from the Handset Press or to scroll through the previous numbers dialed Once the desired number is displayed on the Handset press t
38. t check all the suggestions above If you still don t hear a dial tone disconnect the base unit from the telephone jack and connect a different phone If there is no dial tone on that phone either the problem is in your wiring or local service Call your local telephone company YOU GET NOISE STATIC OR A WEAK SIGNAL EVEN WHEN YOU RE NEAR THE BASE UNIT Household appliances plugged into the same circuit as the base unit can sometimes cause interference Try moving the appliance or the base unit to another outlet YOU GET NOISE STATIC OR A WEAK SIGNAL WHEN YOU RE AWAY FROM THE BASE UNIT You may be out of range Either move close to the base or relocate the base unit The layout of your home may be limiting the range Try moving the base unit to another position THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL Make sure you have the handset ringer activated To set the ringer see SETTING THE HANDSET RINGER Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack Make sure the power cord is plugged in You may be too far from the base unit You may have too many extension phones on your telephone line to allow all of them to ring Try unplugging some of the other phones YOU HEAR OTHER CALLS WHILE USING YOUR PHONE Disconnect your base unit from the telephone jack and plug in a regular telephone If you still hear other calls the problem is probably in your wir
39. unced and incoming message recording starts after a beep If incoming message length is less than 2 seconds message will not be recorded Listening to Messages Memos When new messages and or new memos are left the display will flash the total number of new messages in all mailboxes Press the desired Mailbox key to hear messages The system will announce Mailbox To Play Messages X you have x new message s and x old message s in the presence of new message in corresponding mailbox Then the system will play MAIL BOX only the new messages REPEAT SKIP n the absence of new messages the System will announce Mailbox x you any Mailbox Key to stop have x old messages and then playback the old messages The pp and keys can be used to skip forward and backward during message playback To stop message playback and return to normal operation mode press any MAILBOX key The day and time stamp is announced after each message is played After all messages and memos have been played the final voice prompt will be End of messages and the Answering System will exit playback mode Note that the system will play the message based on First In First Out If the system has less than 5 minutes recording time left it will announce the remaining recording time to alert the user During message playback the display will be flashing to indicate that the currently playing messag
40. ur convenience 2 If you have 2 lines each coming out of a separate wall jack Connect a phone cord from the wall jack you wish to designate as your LINE1 to the L1 L1 L2 jack on the back of the phone next connect a phone cord from the remaining wall jack to the L2 jack on the phone NOTE You can use your VT2961 as a one line phone as well For best results raise the antenna on the Handset and Base Unit when using your telephone GETTING STARTED SETTING UP YOUR VT2961 SPARE BATTERY CHARGER The VT2961 has a built in spare Battery Charger which is located in the cradle of the Base Unit The spare Battery charger allows you to always have a charged battery pack available in the event your Handset battery pack runs down Installation 1 Remove the Spare Battery charger cover by pressing the release tab and lifting up GETTING STARTED 2 Place a battery pack in the Spare Battery charger Make sure the metal charging contacts on the underside of the battery pack are aligned with the charging contacts in the Spare Battery charger 3 The SPARE BATT LED will then be illuminated 4 Close the spare battery cover Please note that the Spare Battery compartment charges at a slower rate than a battery pack charging in the Handset It takes 24 hours to fully charge a battery pack in the Spare Battery charger WALL MOUNTING The Wall Mounting bracket i
41. us message 29 ITAD OPERATION REMOTE OPERATION OF ANSWERING SYSTEM Skip Messages During Playback 1 Press 6 once to skip forward to the next message Stop Message Playback 1 Pressing 45 during message playback will stop playback Deleting Messages 1 Press 49 once during message playback to delete the current message Note Playback will pause if or 4e is entered Answering System will wait for the command in the following 2 seconds If no further tone is entered playback will be resumed Memo Recording 1 Press Xe 2 After selecting the mailbox by entering command 1 2 S You will hear Now recording followed by a beep 3 Enter 5 to stop recording when you have finished Change OGM Remotely 1 Enter 7 to record a new OGM You will hear Now recording followed by a beep to signal start of recording 2 Press 5 to stop recording Your new OGM will playback automatically Check OGM1 Remotely Enter 7 to review OGM You will hear playback of OGM followed by a beep Turning Answering System ON or OFF Pressing 0 toggles the Answering System ON OFF Answer machine on or Answer machine off will be announced followed by a beep Voice Menu for Remote Operation The system provides two pre recorded voice menus to help you during remote operation Press 5 and you will hear the simple voice menu The simple voice menu is as foll
42. verloading The termination on a loop may consist of any combination of devices subjected only to the requirement that the sum of the REN does not exceed five 5 0 Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of services in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but shoul cont
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