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HP SureStore HD Server 4000 (J3290A#ABF) 9 GB Hard Drive Array

1. CORE HERMES ERES AAA AS VCCI DR BOX 757ABRBRMEECI COMBS REBRCHATSCL EAMWELTUETA COREA APT LEYS VERE LT EA ha SMBS FROTCEMBVET AY Y FRU RAAB CE TIL URRY RUELTESL Sas jae AMINA aed gt TEE Beh foe AIRF gt FRE ta A gt TELS A ET gt BEATS BRERA Ei ER o D 2 Regulatory and Safety Information European Union Declaration of Conformity The following Declaration of Conformity complies with ISO IEC Guide 22 and EN 45014 It identifies the product the manufacturer s name and address and the applicable specifications that are recognized in the European community DECLARATION OF CONFORMITY serarding is EMCI Ciida 32 and ER Manufacturera Mame Howlett Packard Company Maeifactiners Address 2000 Foothills ird Roseville CA 6747 77 DAA declares hat the product Product Hare HF BureSiore HD Serer Faraly Model Nianmiber AA JIERLA TITULA confor to the following Product SpeeclMowtliomes Safety ENSNENP 11892 ALAR Ad AAN i IRC 900 101 ASAD AA ENGUHES 1 108491 50 8351 1983 Class L GH 443 1656 EMC EN 55092 IEH 41A3 CIBPR 22 19091 4 142 Cli E OH iHa 10351 EN nace 12981 EC 4100042 19961 EN 6100042 194 EC 6100041 198 IN Ged CBE EC 6100039 199861 EX 100 1908 EC 41000 4 4 1905 EA Ga CE TE 1000 46 1866 EN BL ioe 1006 TEX 8100048 1005 EN GLODOA4 A LAZO EC 61000411 1884 EN 6L000 4 11 1034 Supplementary Information The product herewith cormplies with the re
2. Event Logging on page 4 12 Email Alerts Enabled Configuration gt Alerts gt Email E Mail on page 4 12 SNMP Enabled GetCommunityName SetCommunityName Configuration gt Network gt SNMP SNMP Alerts Enabled Authentication Alert Enabled TrapCommunityName TrapDestination 1 4 Configuration gt Alerts gt SNMP E Mail on page 4 12 Enable Automatic Server Restart Configuration gt General gt Automatic Server Restart Automatic Server Restart on page 4 5 User Administrator username Security gt Web UI Administrator Username and Password on page 4 5 Backup Schedule Backup Restore gt Schedule Specifying and Scheduling a Backup on page 9 4 Shutdown and Restart Configuration gt Shutdown Restart Restart the Server to Effect Changes on page 4 13 16 Register your HP NAS product now and receive e Technical support updates e Special Hewlett Packard offers e Details on new products and technologies Go to URL http www hp com go surestore nas Installation 2 15 Maintaining Operating Temperature Notes WARNING CAUTION 2 16 Installation Maintain Hardware Operation Keeping the server within the range of normal operating temperature refer to appendix C is necessary 1 Ifthe server has been exposed to temperature extremes allow two hours for it to stabilize to room temperature and humidity before s
3. on page 9 4 Specify any option changes as described in Specify Options on page 9 5 Click the KIJ button to schedule the entry as specified on this page T Ensure that a properly labeled write enabled tape will be inserted in the selected drive at the scheduled time Ensure that the tape is unloaded after recording by manually unloading it or by specifying Unload Eject Tape on Completion on the Backup Options page otherwise the next backup will be recorded over the earlier one Note that on HP DLT drives the tape will not be ejected when unloaded merely made inaccessible for further recording until manually reloaded HP recommends that you plan for the recovery of both the file system and the configuration on the server The loss of the RAID volume will result in the loss of configuration information stored on the volume in addition to the file data This configuration information includes shares users groups passwords and backup schedules These files are stored on the volume in the c system config directory You can back up these files up in the same way you back up your data files You can include them on the same backups with data files as long as earlier versions of these data files will not end up on other backup tapes needed for full restoral To back up the above files you should make a disaster recovery tape or tapes that include the c system config directory as well as the parent directory structure of th
4. If the server module needs replacement then these configuration files are needed to restore the server s configuration to its Flash memory Go to the procedure Disaster Recovery on page 11 19 Resolving Problems with Your Server 11 13 Lost or Failed Ifthe control panel prompts for an IP address Server ar Er Xi LON Configuration indicating that the configuraton is set to first time you have just replaced your server module gt defaults or a Go ahead and set the three basic IP parameters so that your server will be accessible on the network Follow the instructions in step 5 on page 2 9 through step 12 on page 2 13 b When you reach the Installation Wizard step 12 your action depends on whether your Disaster Recovery Backup or other backup sets contain the c system or c system config directory the configuration files e Ifthe configuration files are backed up you need not configure anything here Instead click Go straight to HD Server Admin Restore that directory from backups to overwrite the default configuration directory Then restore the server and network configuration to the Flash memory in the server using Configuration gt Save Restore Configuration gt Restore Configuration e Ifthe configuration files are not available for restoral then use the Installation Wizard and HD Server Admin to reconfigure your networking parameters security model shares users and
5. Replace Disk Drive Module procedure starting on page 11 23 through step 9 only Restart the server and use HD Server Admin on a workstation on the network see page 4 3 to 4 4 Go to the Configuration gt Disk Setup page Click on the button By default all disk drives are selected If you want to exclude any of the disk drives from the volume deselect each one If you have more than three selected you are given the option of using one as the hot spare Perform the requested confirmations Check your lists of backup sets for the components described below and for how to restore them For using a local tape drive see Restoring Files starting on page 9 9 e Directories that are parents of the shares and the backup file sets Check your backup sets to determine which directories will not be restored from backups Create those directories on the server Use the Configuration gt File Shares page 4 10 Resolving Problems with Your Server 11 19 e The c system or c system config directory the configuration files Restore that directory from backups to overwrite the default directory that was created by step 2 above If that directory is not backed up then configure your users groups passwords shares and backup schedules as described on pages 4 10 4 11 and 9 7 e Directories and files Restore them from backup sets If they are not backed up users will need to recreate them 4 Restart the serve
6. Shutdown Procedures Note Shutting Down Restarting Cycling Power The various types of restarting described in this section contain references to operating states as described on page 6 10 T Switching the server s power off without following the appropriate shutdown procedure can result in lost user data Always make sure it is safe to cycle the power before doing so Alert users that the server will be off line inaccessible while shut down then complete the shutdown procedure before switching off power The shutdown procedures are used to disconnect client sessions and to halt server operation and are part of other procedures recommended in this manual The methods available to you listed below depend on the state of the server 1 Before doing any of the methods listed below notify users that the server will be off line and recommend they close all files e From the initialization state use the control panel s setup mode Scroll to the parameter Press Y and confirm with Y again e From the normal operating state you can use HD Server Admin s Configuration gt Shutdown Restart page Click Shutdown and Restart and ERS e From the normal operating state you can use the control paner s view mode Press Y twice Use A or Y to scroll to the parameter Press Y and confirm with Y again When the server is Shue down it is halted with the control panel displaying a Y 1 until you take action You can ei
7. Use the procedures in this chapter to add another spare Adding Hard Disk Drives 7 7 7 8 Adding Hard Disk Drives Adding a Tape Drive HP J3291A SureStore HD Server 4000 includes a DAT40i DDS 4 internal tape drive To use the internal tape drive proceed directly to chapter 9 Backing Up and Restoring Files You may also attach one external tape drive see External tape drives below HP J3290A or HP J3292A SureStore HD Server 4000 can be upgraded with internal and or external backup products as follows e Tape drives dedicated to the HD Server using the backup and restore features included with the HD Server Internal tape drives to install into the server HP Product Name Product Number HP SureStore DAT24i DDS 3 drive C1555D and 68 pin female to 50 pin female SCSI adapter and 5064 4688 HP SureStore DAT40i DDS 4 drive C5686A Letter suffix may increment External tape drives to attach to the server HP Product Name Product Number HP SureStore DAT24e DDS 3 drive C1556D HP SureStore DAT40e DDS 4 drive C5687A HP SureStore DLT40e C1579A HP SureStore DLT70e C5658A HP SureStore DLT80e C5726A Letter suffix may increment e Network Backup Back up and restore volumes and files in the HP SureStore HD Server 4000 as you would any other network file server that does not use an agent The remainder of the chapter is inapplicable Adding a Tape Drive 8 1 Ins
8. http www hp com support hdserver Bulletin Board Forums America Online 1 Goto Keyword hp to reach the HP forum 2 Select HP Support Documents 3 Select Networked Storage CompuServe 1 To sign up for CompuServe call 800 848 8199 and ask for Representative 51 USA only 2 go hp to reach the HP forum Warranty Your Authorized Dealer Service from HP Customer Care Centers Preparation Obtaining Warranty Service For your records please retain your original proof of purchase Record the product number and serial number Your product number is on a label on the rear of the enclosure for example J3291A The serial number is on the same label If you encounter difficulty begin by contacting the HP Authorized Dealer who sold this product to you Your HP Authorized Dealer will be familiar with your requirements and can provide assistance Hewlett Packard s Customer Care Centers will assist you in case of difficulties with your HP SureStore HD Server Use the telephone numbers in appendix A Getting Support for all post sales support including problems and failures with the product They will help you to troubleshoot and isolate the failed components and they will provide warranty service Go to chapter 11 Resolving Problems with Your Server and try to identify the failing component in your product either the server module an HP hard disk drive an HP tape drive or the rest
9. 11 35 SCSI cabling 8 6 11 34 environment specifications C 1 to C 2 equals sign on control panel 3 1 erase tape 9 11 errors displayed on front of server 2 8 6 1 11 3 to 11 4 errors see also problems with server Ethernet 2 6 European Union declaration D 3 event logging 4 12 4 14 6 9 11 6 exit on control panel 3 5 3 7 expand volume 4 8 7 2 Explorer 4 1 external tape drive 8 1 8 8 to 8 9 9 1 9 5 9 10 to 9 11 F FAIL on control panel 2 8 6 1 6 10 11 8 fan 2 16 11 3 C 1 FAULT on control panel 2 8 6 1 6 10 11 8 FF on power display 2 8 2 16 6 1 11 3 file file system check 4 14 11 6 file system recovery 11 13 11 19 to 11 22 shares see shares filler panel 2 16 7 3 8 5 Find Computer 11 10 firmware alternate image 10 3 to 10 4 11 8 11 15 download 10 2 updating 10 1 to 10 4 version in HD Server Admin 10 1 to 10 4 version on control panel 3 6 10 1 11 8 11 15 Flash memory 10 2 to 10 3 flashing character on control panel 2 9 3 1 light on tape drive 2 17 9 3 11 2 11 4 lights on drives 2 12 2 16 6 4 11 2 11 4 see also blinking lights front panel see control panel front view of server 2 7 6 2 11 1 full duplex 3 6 FW see firmware G gateway 2 6 2 10 3 6 4 6 6 8 Gateway Subnet or IP invalid message 3 5 get for SNMP 4 12 6 9 group lists 4 11 H half duplex 3 6 hardware address 3 6 5 2 HD Server Admin backup amp restore 9 4 to 9 11 failure 11 10 monitoring status 4 14 11 5 to
10. 11 6 11 9 navigating 4 4 password 4 5 11 12 setup and configuration 2 13 to 2 15 4 1 to 4 13 9 4 to 9 11 10 1 to 10 2 Help button 2 13 4 4 hot spare 4 8 hot swap disk drives see warm swap Index 3 HP Customer Care Centers A 1 forums A 2 HP Hot Swap Disk Module 7 1 HP Rackmount Kit 2 5 D 5 HP SureStore DAT or DLT drive 8 1 HP on power display 2 8 6 1 11 2 to 11 3 I Identity web page 2 14 4 3 4 5 IEEE 802 3 2 6 indicator see light initialization state 6 10 installation wizard see wizard 2 13 installing disk drives 7 1 to 7 5 external tape drive 2 8 first time 2 1 to 2 15 6 10 after the first time 6 1 to 6 3 6 7 preparation 2 6 tape drive 8 1 to 8 7 internal tape drive 8 1 to 8 2 9 1 9 5 9 10 to 9 11 Internet Explorer 4 1 invalid IP settings 3 5 to 3 6 6 4 11 8 IP address 2 6 2 9 to 2 10 2 12 to 2 13 3 6 4 1 4 6 6 4 6 8 11 2 11 7 invalid addressing 3 5 to 3 6 6 4 11 8 method of assigning addresses 2 6 2 9 3 6 4 6 6 8 J Japan regulatory statement D 2 JavaScript 4 1 K key 2 3 2 7 6 2 7 3 to 7 5 8 3 8 7 4 Index L LAN address 3 6 5 2 LCD see control panel LED see light see also power display LF on power display 2 8 6 1 11 3 lifting procedures D 5 light Clean on tape drive 2 17 9 3 11 1 to 11 2 11 4 drive activity 2 7 to 2 8 2 12 6 1 to 6 2 6 4 11 1 to 11 3 drive power 2 7 to 2 8 2 12 6 1 to 6 2 6 4 11 1 to 11 2 11 4 errors 2 8 6 1 11 3 to 11 4 link ac
11. 2 Setup Mode 3 2 Supplying the Password for Access 3 3 Setup Parameters and Procedures 3 4 Setting Password Auto Restart Link Speed 3 4 Exiting the Control Panel 3 5 Reference Table Control Panel Parameters Menus and Settings 3 6 4 Configuration Using a Browser HD Server Admin Using a Web Browser on the Network 4 1 Setup with HD Server Admin 4 3 Initial Page 4 3 Operating Features of HD Server Admin 4 4 Server Name 4 5 Date and Time 4 5 Automatic Server Restart 4 5 Administrator Username and Password 4 5 Network Configuration 4 6 Set Up Disks 4 7 Set Up Shares 4 10 Set Up Users and Groups 4 11 SNMP 4 12 Event Logging 4 12 E Mail 4 12 Set Up Backup Schedule 4 13 Back Up Changes 4 13 Restart the Server to Effect Changes 4 13 Monitoring Status with HD Server Admin 4 14 Check Status 4 14 Check File System 4 14 Check Events 4 14 Check Backup Schedule and Log 4 14 5 Setting Up Client Access 6 Shutting Down and Restarting Starting Up the Server 6 1 Normal Operating State 6 4 Shutting Down Restarting Cycling Power 6 5 Shutdown Procedures 6 5 Restart Procedures 6 6 Power Cycle Procedure 6 6 Reset to First Time Defaults Procedure 6 7 Summary of Operating States 6 10 7 Adding Hard Disk Drives Hard Disk Drive Modules Available 7 1 Install the Drive Module 7 2 Startup and Configuration 7 6 8 Adding a Tape Drive Installing an Internal Tape Drive 8 2 Attaching an External Tape Drive 8 8
12. 8 weeks Every 4 weeks Every 3 weeks Weekly J You should also clean the tape heads if the media caution signal flashing amber Clean light is displayed on the tape drive Cleaning Cartridges T Use only an HP cleaning cartridge to clean the tape heads Do not use swabs or other means of cleaning the heads The cleaning cartridge uses a special tape to clean the tape heads A cleaning cartridge can only be used 50 times or as instructed on the cartridge packaging When the cartridge runs out of tape discard it and use a new one Cleaning Procedure 1 Insert a cleaning cartridge into the tape drive The drive automatically loads the cartridge and cleans the heads The cartridge ejects at the end of the cleaning cycle approximately 30 to 60 seconds If the cartridge ejects in less than 20 seconds it has probably expired In this case discard it and repeat this step with a new cartridge 2 Remove the cleaning cartridge from the tape drive and mark it with the number of times it has now been used Backing Up and Restoring Files 9 3 Discard it after you have used it 50 times or as instructed on the packaging Specifying and Scheduling a Backup Use a web browser at a network workstation to start HD Server Admin See page 4 1 to page 4 4 Click the Backup Restore tab To access the appropriate backup page select a button from the row across the top as follows The Backup button is initially selected e To spe
13. Event Logging HD Server Admin Configuration gt Alerts gt Event Warnin Threshold Logging Threshold 9 Shutting Down and Restarting 6 9 Summary of Operating States State Tasks You may Perform or Behavior in the State Initialization State Automatically enter normal operating state if IP address is already set Automatically effect network setup changes made in HD Server Admin Enter setup mode on control panel using setup mode on control panel Enter boot mode on the control panel to select the alternate firmware version First time installation Automatically be prompted for IP address setting First time installation Automatically run HD Server Admin s install wizard Normal Operating State Use HD Server Admin for monitoring for setting up users and network configuration for performing backups and restores and for other administration and configuration tasks Serve network clients Check alerts on control panel Shut down server using control panel or HD Server Admin Restart server from control panel or automatically after shutdown from HD Server Admin Fault States If control panel displays note the error code displayed with it and then switch off power and call for support i the normal control panel display freezes or another critical error occurs or FLT appears then an alert is sent and an error is logged The server will then
14. First Time Defaults Procedure on page 6 7 If during startup the control panel freezes on one of the following displays Power off and start up the server with the alternative firmware image The alternative version is stored in Flash memory Once you have updated the firmware version this alternative is the previous version The procedure is the following First switch power off Wait at least 10 seconds for the disk drives to stop spinning Switch power on and immediately press Wie button and hold until the control panel displays E M When you release the A button the following will be displayed Then begin with step 3 of the procedure Switching to the Backup Image on page 10 3 If the alternate image has the same failure call HP support per appendix A Getting Support Resolving Problems with Your Server 11 15 Backup Device Not Appearing in HD Server Admin CAUTION Check the lights on the drive e For an internal DAT drive compare them to the tables on page 11 2 and page 11 4 e For an external tape drive compare them to the documentation for that drive Verify that you can load and eject a tape manually If you cannot then call HP support per appendix A Getting Support for a replacement Do not remove the tape cartridge by force which would void your warranty Your tape cartridge will be removed by the warranty service and sent back to you To
15. HP SureStore HD Server Admin io x File Edit View Go Favorites Help Fra Address htto 192 168 1 1 v HPHD RV123456 Status OK i Configuration jae General Users amp Groups Network File Shares Alerts Firmware Update Save Restore Shutdown Res Volume C Status OK El Type RAIDS Capacity 16 5GB 16488MB Check Volume Delete Help E Slots On this page you can add or change the role of disk drives as described in the following sections Configuration Using a Browser HD Server Admin 4 7 Add Disk Drives to the Volume Note Add a Disk Drive as the Hot Spare First perform the installation steps in chapter 7 Adding Hard Disk Drives to install the drive modules in the server and to restart the server On the Disk Setup page select the volume or an unused disk drive and click the button If multiple drives are available select all to be added Click KE Confirm the selections are correct and click DIES 11 Any previous contents of the added drives will be lost when they are reformatted The data in the volume will be redistributed over the increased number of drives This may take one or two hours to complete The volume will be on line accessible to the administrator and clients during this time However file access may be slower On the diagram the added drives will be connected to the volume with solid lines Only one drive can be configured as a hot spare First per
16. Hard disk drive modules can be replaced using just the shutdown procedure CAUTION 1 Switching the server s power off without following the appropriate shutdown procedure can result in lost user data Always make sure it is safe to cycle the power before doing so Alert users that the server will be off line unavailable while shut down then begin the shutdown procedure before switching off power as described here 1 Perform a shutdown procedure using one of the methods described in Shutdown Procedures on page 6 5 2 When prompted f t rt on the control panel display press the power men to switch power off 3 When ready to restart the server at least 10 seconds later so that the disk drives stop spinning switch on the power switch and follow the initialization process starting at step 3 on page 6 1 6 6 Shutting Down and Restarting Reset to First Time Defaults Procedure Once the server has been installed its configuration can be changed by using the control panel during initialization or by using HD Server Admin after initialization But if your changes produce errors so serious that you cannot succeed in changing back to a working configuration then you can return to the networking configuration for the first time installation by using this procedure You may also need this procedure if you redeploy the server and you may need to recreate the volume per page 4 9 This operation does not affect
17. Network The default server name is HPHDSERVAAhhhh where hAhhhhh are the last six digits of the servers MAC address LAN or hardware address The server name may have been changed using the installation wizard or HD Server Admin If you need to find a specific server s MAC address use view mode on the server s control panel See page 3 2 2 Use Windows Map Network Drive function to map the user s share a Select the drive letter b For the path use the Universal Naming Convention lt server gt lt share gt where lt server gt is either the server name or IP address and lt share gt is the alias for the physical path defined on the File Shares page in HD Server Admin The default share is pub c For Windows NT only e If the user level security model is in effect see Set Up Shares on page 4 10 for Connect As you need to use the name configured for User on the Configuration gt Users amp Groups pages described on page 4 11 in HD Server Admin if the name and password are different from those used for the workstation login account e Ifthe share level security model is in effect as it is by default then ignore Connect As 5 2 Setting Up Client Access d For Windows NT 95 98 Use the password as follows If the user level security model is in effect see Set Up Shares on page 4 10 then the password is configured on the Configuration gt Users amp Grou
18. See also appendix A Getting Support Safety Considerations Prior to the installation and use of this product review all safety markings and instructions A Instruction Manual Symbol If the product is marked with this symbol refer to product manuals to protect the product from damage WARNING Denotes a hazard that can cause injury CAUTION Denotes a hazard that can damage equipment or data Do not proceed beyond a WARNING or CAUTION notice until you have understood the hazard and have taken appropriate precautions Grounding This product provides a protective earthing terminal There must be an uninterruptible safety earth ground from the main power source to the product s input wiring terminals power cords or supplied power cord set Whenever it is likely that the protection has been impaired disconnect the power cords until the ground has been restored If your LAN covers an area served by more than one power distribution system be sure their safety grounds are securely interconnected LAN cables may occasionally be subject to hazardous transient voltages such as lightning or disturbances in the electrical utilities power grid Handle exposed metal components of the network with caution For more safety information see the Safety Statements section starting on page D 4 Servicing There are no user serviceable parts inside the user replaceable modules comprising the product Any servicing
19. USA Canada Brazil Mexico 8120 6805 Argentina 8120 6871 Chile 8120 6979 Europe except as listed below 8120 6802 Switzerland 8120 6807 United Kingdom 8120 8709 South Africa India 8120 6808 Australia New Zealand 8120 6803 China 8120 8376 1 If your installation requires different power cords than these supplied with the server be sure to use power cords displaying the mark of the safety agency that defines the regulations for power cords in your country The mark is your assurance that the power cords can be used safely with the server Installation 2 3 HP J3290A HP J3291A HP J3292A 2 4 Installation The HP SureStore HD Server 4000 Models Contains three replaceable 9 1 gigabyte HP SCSI hard disk drive modules preconfigured as a RAID 5 volume and three empty slots for adding additional replaceable HP hard disk drive modules Contains three replaceable 9 1 gigabyte HP SCSI hard disk drive modules preconfigured as a RAID 5 volume three empty slots for adding additional replaceable HP hard disk drive modules and an HP DAT40 internal DDS 4 tape drive for local backups Contains six replaceable 9 1 gigabyte HP SCSI hard disk drive modules five preconfigured as a RAID 5 volume one as a hot spare HP J3291A SureStore HD Server 4000 Tape Drive Hard disk modules 3 in the upper cage Empty slots with filler panel 3 in the lower cage Optional Installing Hard Drive Modules Installing Internal
20. Using Network Backup with the HD Server 8 10 9 Backing Up and Restoring Files Using an Installed or Attached Tape Drive 9 1 Capacity 9 2 Reliability 9 2 Maintaining Tape Drives 9 3 Specifying and Scheduling a Backup 9 4 Backup Now 9 6 Schedule Backups 9 7 Making a Disaster Recovery Backup Tape 9 7 Restoring Files 9 9 Start Restore 9 10 Recovering the File System 9 10 Tape Utilities 9 11 Select Tape Drive 9 11 Erase Tape 9 11 Create Tape Catalog 9 11 Test Tape 9 11 Unload Eject Tape 9 11 Backup Restore Log 9 11 10 Updating the Firmware Checking Current Image 10 1 Checking for an Update 10 1 Downloading an Update 10 2 Updating the Server 10 2 Switching to the Backup Image 10 3 11 Resolving Problems with Your Server Check Indicators 11 1 Normal Indications 11 1 Abnormal Indications 11 3 Check Status in HD Server Admin 11 5 Problem Lookup 11 7 Lights LEDs Not Normal 11 7 Alerts on Control Panel 11 7 Other Unexpected Messages on Control Panel 11 8 Failure Warning Status in HD Server Admin 11 9 Writing Reading Data Fails 11 9 Server Not Appearing in Network Neighborhood 11 10 Administrator Web Access Fails 11 10 Network Failures 11 11 Access Denied when Map Drive Attempted 11 11 Access Security Fails 11 11 Drive Fails to Spin Up 11 12 Excessive Drive Temperature 11 12 Lost Administrator Password 11 12 Lost or Damaged Files 11 13 Disaster Lost or Damaged File System 11 13 Lost or Failed Server Configuration 11 14
21. address is set Press one of the following keys on the control panel to select the method of assigning IP addresses on your network Press Y if the server IP address will be assigned on your network using either DHCP Dynamic Host Configuration Protocol or BOOTP Bootstrap Protocol See DHCP BOOTP server on page 2 6 for more information Startup of the server will continue until the server is active on the network Skip to step 11 on page 2 12 to verify normal operation Press X if you will assign the server an IP address manually at the control panel This will place you in the control panel s setup mode Set the IP address manually at the next prompt The first character position on the second line of the display is flashing You may edit the digits one by one from left to right When a digit is flashing you may Increment each digit s value change it up by pressing A Decrement each digit s value change it down by pressing Y Accept the digit by pressing Y This moves to the next digit unless it was the last digit You may go back left by pressing X for each digit until the needed digit is flashing Then press A or Y to change it Note that if you press X when the first digit is flashing you will cancel the setting of the entire parameter When the last of the 12 digits is flashing pressing Y again accepts the address setting displayed The scroll symbol returns to the
22. adjustment maintenance or repair must be performed only by service trained personnel Register Now Register your HP NAS product now and receive e Technical support updates e Special Hewlett Packard offers e Details on new products and technologies http www hp com go surestore_nas About This Guide This User s Guide aids in installation and use of the HP SureStore HD Server 4000 How to use the chapters is described below You can read about network attached storage and the features of this file server in chapter 1 1 Product Overview is an introduction to the product The first time you install the server you can use the large sheet titled Quick Setup to aid in the initial installation of your server Using that sheet as your primary aid you can follow its steps and follow its references to this User s Guide for optional hardware additions and for customizing the configuration once the server is started up Or you can use chapter 2 of this manual for installing the server 2 Installation is a detailed guide to initial installation and setup including basic configuration and to setting up and maintaining the hardware It contains references to other chapters for options For example after completing chapter 2 you may need to further customize your configuration using chapter 4 see below Once the server has been started up and you wish to change or check the configuration use chapters 3 and 4 3 Confi
23. and the file system is ready the server is ready for client access or for further configuration The following are indicators of normal operation Refer to the front view illustration on page 6 2 e The main power light above the power switch is on e The drive power lights on operating drives are green and the drive activity lights flash when data is read or written e The control panel displays the server name on the first line and alternates on the second line between the date and time whether there are any alerts to read and the IP address Examples not shown if password is set It is normal for the IP address to not be shown if a control panel password is currently set The It is not normal for the IP address to be server is inaccessible in this case e The link activity light above the control panel display is green when the network link is established It blinks for each packet transmitted or received e The server is accessible over the network to client users using standard network file system protocols The server can be administered using the embedded HD Server Admin with a web browser For network setup and administration refer to chapter 4 For client access see chapter 5 Setting Up Client Access If your server deviates from the above conditions after it has been set up see chapter 11 Resolving Problems with Your Server 6 4 Shutting Down and Restarting CAUTION
24. be purchased from the Superintendent of Documents U S Government Printing Office Washington D C 20402 FCC Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Meeting FCC Class B specifications requires shielded cables Regulatory and Safety Information D 1 Australia Canada Japan VCCI Class B Taiwan Class A This equipment complies with Australian EMC requirements This equipment complies with Canadian EMC Class B requirements
25. bottom first swinging it upward and then snapping it onto the enclosure at the top See the illustration below step 8 on page 11 26 Lock the enclosure keylock if desired to prevent removing components inside the enclosure On the rear of the server reattach the power cables On the front of the server switch on power and verify normal operation page 11 1 Notify users that file service has resumed Resolving Problems with Your Server 11 27 Replace the Tape Drive 1 Assemble the following tools Torx 15 driver or flat blade screwdriver for filler panel e Flat blade screwdriver for opening the enclosure e Torx 10 driver for attaching drive mounting tray HD Server s enclosure key for opening the keylock Do the procedure Open the Enclosure on page 11 25 Detach the old tape drive module at the front of the server illustrated below using the Torx 15 or screwdriver to remove the two screws Reserve them for attaching the new tape drive Remove screws 4 Inside the enclosure on the rear of the tape drive the connection nearest you is the power cable connection see illustration below Detach the power connector from the tape drive 5 Detach SCSI cable connector 4 Detach power connector here or here If you find that a short power extension cable is attached to the enclosure s power cable see illustration above then you may find it easier to instead detach the extension from t
26. fit between two sheet metal guides at both sides of the enclosure If the tray does not slide easily it may not be inside the guides When the tray is fully inserted its front holes align with the holes in the metal front of the enclosure Slide tray between sheet metal guides Adding a Tape Drive 8 5 15 Use the Torx 15 screws that you removed with the filler panel in step 13 above to secure the tape drive module to the enclosure 16 Inside the enclosure at the rear of the tape drive attach the SCSI cable connector labeled Tape to the SCSI connector or adapter at the back of the drive Tape faces upward Push on the white tab to slowly and firmly push the connector See illustration below When fully secured the two levers at the sides of the connector will pop outward Attach SCSI Fl cable i connector Do not push on side levers Push on white tab If installing an HP DAT24i drive a 68 pin female to 50 pin female SCSI adapter is required You can order HP part number 5064 4688 CAUTION iJ Do not push on the levers to secure the SCSI connector Push on the back of the connector on the SCSI cable instead Care and firmness are required due to the large number of small pins 8 6 Adding a Tape Drive 17 18 19 20 21 22 23 24 Note 1 Inside the enclosure find the unattached connector on the power cable not the connector at the end of the cable that is used for the
27. groups and backup schedules c Restart your server and verify that your configuration is complete and current for your environment d Save the server and network configuration that is currently being used from Flash memory to be on the volume Use Configuration gt Save Restore Configuration gt Save Configuration Back up the c system or c system config directory again e Ifyou have lost the backup copy of the server configuration stored on the volume in the c system config directory while the configuration currently used on your server is OK Save the server and network configuration that is currently being used from Flash memory to be on the volume Use Configuration gt Save Restore Configuration gt Save Configuration Back up the c system or c system config directory again 11 14 Resolving Problems with Your Server Firmware Fails to Run e Ifyou have just changed some of the networking configuration and find that you no longer have access to HD Server Admin to fix the configuration you can do the following a Go into setup mode on the server s control panel and try setting the IP parameters again See Setup Mode on page 3 2 and the table of parameters on page 3 6 b Ifthose changes are insufficient to get access to HD Server Admin then youcan reset all the default network settings and begin configuration all over again as if the server is being installed for the first time Use the Reset to
28. has now been used Discard it after you have used it 50 times or as instructed on the packaging Installation 2 17 2 18 Installation Configuration Using the Control Panel This chapter describes how to use the settings and functions of the control panel in setting up your server Once you have installed and started or restarted the server according to instructions in chapter 2 or 6 you can use these procedures Control Panel Reference Buttons Up For parameters previous one in menu For numbers and letters next one Down For parameters next one in menu For numbers and letters lower one Cancel or back up OK and continue or enter Display Symbols ON x Indicates current line to scroll using A or W button in the first line indicates that A and Y buttons will scroll through the menu of parameters in the first line V selects this parameter to modify settings in the second line in the second line indicates that A and Y buttons will scroll through the menu of settings in the second line Indicates current setting Flashing Digit Indicates current digit or setting to change A flashing digit in the second line indicates that A and W buttons will increment or decrement that digit or setting Configuration Using the Control Panel 3 1 Accessing Control Panel Parameters The primary modes for using control panel parameters are view mode available fro
29. latest innovations in the computer information storage world It provides a simpler more reliable and more cost effective way to add shared storage to your network NAS requires very little setup and is easy to maintain This is achieved by using a streamlined technology called a thin server which also allows the NAS devices to be completely independent of the general purpose file server HP SureStore HD Server 4000 The HP SureStore HD Server 4000 family of products are NAS devices that attach directly to your network and provide dedicated personal and shared file storage for workgroups and departments The products contain SCSI hard disks in a preconfigured RAID 5 array network file sharing compatibility and an easy to use embedded web administration interface They also provide the added convenience of local internal or external tape backup along with e mail and SNMP notification of critical events Benefits e Fast and easy to set up e Easy to administer and manage e Data redundancy and security e No software to load e No disruption to existing server operation Product Overview 1 1 1 2 Product Overview Possible Uses e Personal directories e Shared group directories e File based databases e Departmental or workgroup file server e Remote site file server e Temporary storage Features Disks and File System e Three to six SCSI hard disk drive modules e Expandable RAID 5 file system already generated e Hot s
30. of the enclosure Also prepare the following information e HP product number e Serial number e Date of purchase e Your shipping address Then call an HP Customer Care Center as described above to arrange replacement of the defective component Warranty B 1 Service Billing Out of Warranty Service Outside the USA One Year On Site Warranty B 2 Warranty When ordering a replacement component for out of warranty service you may be charged a repair cost See your HP Authorized Dealer or local HP Sales and Service Office representative Or you can call HP at 800 227 8164 USA only Prepare to supply shipping and billing addresses and one of the following e Credit card number with expiration date e For customers having an established account with HP a purchase order number Customers outside the USA also should call the Customer Care Center telephone number for their country in appendix A Getting Support Once out of the warranty period they may contact their HP Authorized Dealer or HP Sales and Service Office to obtain information on prices exchange component availability and instructions Your Hewlett Packard Limited Warranty 1 HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship for a period of ONE 1 YEAR If HP receives notice of such defects during the warranty period HP will at its option either repair
31. or replace product components that prove to be defective Replacement components may be either new or equivalent in performance to new a Repair or replacement will be performed by HP or the Reseller at its option at your premises or on site by the Return to HP Reseller process or by use of the Customer Replacement Part process b Replacement components assume the remaining warranty of the components they replace When service involves the exchange of a product or a component all removed components in their entirety become the property of HP and must be returned to HP after the replacement has been installed The replacement component becomes your property c You are responsible for restoring any configuration or data 2 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace the product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product 3 HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use 4 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e i
32. powered on skip this step e Use the control panel s view mode as follows R Y twice Use the A or Y button to scroll to the 1 sr parameter Press Y and confirm with Y again Use HD Server Admin s Configuration gt Shutdown Restart page Click Shutdown and Restart and The server will halt and display on the control panel Unlock the drive keylock ifnecessary see illustration below The unlocked position is marked beside the keylock pointing toward the right side of the server Drive keylock Removing the filler panel Remove the filler panel from the drive slot by pulling it straight out see illustration above Keep the filler panel To properly operate the server in the future without a drive in the slot the slot must again be covered with the filler panel Unpack the new disk drive module if necessary Remove the plastic shipping plug from between the drive lever and the locking tab by pulling it out Adding Hard Disk Drives 7 3 6 On the drive module press the locking tab down while you pull the drive lever out and fully up The locking pin on the top of the drive fully retracts to allow insertion into the slot Unlocking the drive lever If you have removed the drive module from another slot or another server rather than from the shipping box the drive lever may already be in this position 7 Holding the module only by its plastic front bezel and the metal tray sl
33. replace an HP DAT internal tape drive that was part of your server product see Replace the Tape Drive on page 11 28 Verify that the tape drive is connected in one of the following ways e Externally attached to server s rear SCSI connector HP DAT or DLT drives only Make sure that the drive is properly terminated see step 10 on page 8 9 If you change anything in this step then restart the server see Restart on page 11 18 so that the tape drive will be recognized e Internally installed in the server HP DAT drives only Drives not connected in these ways cannot be set up using HD Server Admin See page 8 10 and 9 1 Verify that the SCSI ID of the tape drive is either 3 or 5 A drive with SCSI ID 3 will appear in HD Server Admin as Drive 1 A drive with SCSI ID 5 will appear as Drive 2 Drives with other SCSI IDs will not appear To access the rear of an internal drive do the procedure Open the Enclosure on page 11 25 If you change anythingin this step then restart the server see Restart on page 11 18 so that the tape drive will be recognized Ifall above verifications show no problems restart the server See Restart on page 11 18 Try the drive again If the tape drive still fails to work then it may have failed Call HP support per appendix A Getting Support for a replacement To replace an HP DAT internal tape drive that was part of your server product see Replac
34. restart the server During initialization the control panel displays the following countdown from 10 to O seconds for entering setup mode If you do not press v before the countdown of 10 seconds is completed then startup will resume 3 2 Configuration Using the Control Panel Supplying the Password for Access If you do press v before the countdown of 10 seconds is completed you will be prompted for the control panel password if you have set one In that case see Supplying the Password for Access on page 3 3 and then return here The control panel display then alternates the following instructions for setup mode Var y Vv Press any control panel button or wait about 30 seconds to proceed with setup mode The settings are listed in the table on page 3 6 For procedures that use the control panel refer to the following e For shutdown see chapter 6 Shutting Down and Restarting e To check errors and alerts see chapter 11 Resolving Problems with Your Server You will be prompted as shown below for the control panel password if you have set one See Jin the table on page 3 6 The first character position on the second line of the display is flashing To specify each character you may e Press A up button on the control panel to cycle through each letter of the alphabet and each digit e Press W down button on the control panel to cy
35. server module above the tape drive Attach it to the power connector to the right of the SCSI connector If installing an HP DAT24i tape drive the power extension cable found in the tape drive packaging may help you fit the power cable See the illustration below Server power cable Tape drive power connector or extender Reinstall the side door by reversing the actions you performed in step 12 above Reinstall the front bezel by reversing the actions you performed in step 11 above Lock the enclosure keylock if desired to prevent removing components inside the enclosure If the server has not yet been installed go now to the installation procedure on the Quick Setup guide or in this manual go to Connecting and Starting Up on page 2 8 and continue with chapter 2 On the rear of the server reattach the power cables On the front of the server switch on power and verify normal operation page 6 4 Notify users that file service is resumed Refer to chapter 9 for configuration of backup functions Tape drives must be cleaned regularly for reliable service Follow cleaning instructions in the electronic User s Guide on the HP SureStore Tape CD ROM Adding a Tape Drive 8 7 Attaching an External Tape Drive You can install an tape drive listed in the External tape drives table on page 8 1 1 Note 7 SCSI ID 5 8 8 Adding a Tape Drive Unpack the tape drive product Verify that you hav
36. the A button the following will be displayed Then begin with step 3 of the procedure Switching to the Backup Image on page 10 3 11 8 Resolving Problems with Your Server Failure Warning Status in HD Server Admin Writing Reading Data Fails If you see a status of Failure or Warning on a Status page or Disk Setup page in HD Server Admin then go to page 11 5 The problems and solutions are described in the section Check Status in HD Server Admin 1 In HD Server Admin use a workstation on the network and see page 4 3 to 4 4 go to the Status gt Summary page If any disks show an error condition then skip to step 3 In HD Server Admin go to the Status gt Event Log page and check for volume error messages At the server check the Drive power and Drive activity lights Compare them to the tables on page 11 2 and page 11 4 Check the control panel display for alerts Follow the instructions in Alerts on Control Panel on page 11 7 If the above show no problems restart the server See Restart on page 11 18 Ifthe read or write fails again then in HD Server Admin go to the Configuration gt Disk Setup page click the volume and click the Dota ey button Refer to Check File System on page 11 6 Shut down the server page 11 17 and make sure all drives are properly seated Restart the server page 11 18 If the read or write fails again then a drive may have fail
37. the box for Restart Server Allowing the box to remain checked when you click GRIER causes the server to be restarted immediately After your server restarts your web browser should automatically reconnect to the server The page displayed will be the HD Server Admin s Identity page shown on page 4 3 e Ifyou did not make changes that require restarting the server then your web browser immediately displays the HD Server Admin s Identity page shown on page 4 3 15 Your next step depends on whether you need to further modify the configuration and user setup Meanwhile the server is available as configured by the wizard e Ifno more changes are required you can skip to chapter 5 Setting Up Client Access e Ifmore configuration changes are required you can make them now in HD Server Admin The following reference list may help you decide 2 14 Installation Optional Further Configuration Parameter Page in HD Server Admin Location in This User s Guide Microsoft Security Model User level and Users and Groups with subordinate parameters Security gt Microsoft Networking Share Level User Level on page 4 10 Configuration gt Users amp Groups Set Up Users and Groups on page 4 11 Share Name and subordinate parameters Configuration gt File Shares File Shares on page 4 10 Event Logging Threshold Configuration gt Alerts gt Event Logging Threshold
38. the table on page 3 6 for any setup changes you want to make on the control panel Examples of setup changes are e You may set a password to limit access to the control panel Set the F i parameter e You may want the server to automatically attempt to restart following critical errors rather than halt and wait Set the fuiic Restart parameter e Ifyou must set a specific link speed or duplex mode rather than have them set automatically set the L parameter Scroll to the desired control panel parameter Use the following buttons as indicated by the scroll symbol in the top line of the display Y to scroll down to the next parameter in the list A to scroll up to the previous parameter in the list To select the parameter for modification press Y when the scroll symbol gt is in the first line of the display Use the A and Y buttons to scroll through the choices of settings when the scroll symbol or flashing characters are in the second line of the display or to edit characters in the setting Press Y to accept the setting A table listing the behavior of all the buttons is in Control Panel Reference on page 3 1 Exit the control panel setup mode to proceed with server initialization Press X to cancel The following displays Y Press v to confirm the exit Note If your IP address subnet mask and gateway settings done in steps 6 7 and 8 above are inconsiste
39. to 2 11 3 1 to 3 6 stops changing 2 8 6 1 11 8 unexpected messages 11 8 cooling see temperature 2 Index cover for slot see filler panel customer support forums A 2 D date and time 2 12 4 5 6 4 6 9 11 2 11 7 daylight savings time 4 5 6 9 DDS tape 8 1 Declaration of Conformity D 3 default gateway 2 6 2 10 3 6 4 6 6 8 resetting to defaults 3 6 6 7 to 6 9 share see Public URL for SNMP 6 9 DHCP 2 6 2 9 3 6 4 6 dimensions C 1 disaster recovery 11 13 11 19 to 11 22 disaster recovery tape 9 7 to 9 8 9 10 disk drive configuration 4 7 drive activity light 2 8 2 12 2 16 6 1 6 4 11 1 to 11 3 drive power light 2 8 2 12 2 16 6 1 6 4 11 1 to 11 2 11 4 failure 11 5 to 11 6 11 9 11 12 to 11 13 11 20 11 23 11 25 filler panel 2 16 7 3 handling caution 7 2 installation and configuration 7 1 to 7 7 setup 4 7 to 4 9 status 11 5 to 11 6 Disk Setup page 11 5 to 11 6 display power 2 7 to 2 8 2 16 6 1 to 6 2 11 2 to 11 3 see also control panel DNS 2 13 4 1 4 6 4 12 6 8 documentation 3 to 4 2 1 domain controller 4 6 DNS 4 6 6 8 NT 4 6 5 1 6 8 down button on control panel 3 1 download firmware 10 2 drive see disk drive or tape drive duplex setting 2 11 3 4 3 6 6 3 E eject cleaning cartridge 2 17 9 3 tape cartridge 9 6 9 11 11 16 electrical specifications C 1 to C 2 e mail 4 6 4 12 6 9 enclosure opening and closing 11 25 to 11 27 power cabling 8 7 11 31 power components 11 3 repair
40. to the file system from client applications the server s shares can be made available to each client system mapped to a drive letter After the share is mapped the client accesses the server just as any other networked file server The client operating systems supported are Microsoft Windows 95 98 and NT 4 0 The directories available to a client user depend on the shares security model groups and permissions that you set up using HD Server Admin see chapter 4 Clients can map to one of the shares If you have made no changes in HP Server Admin the default share is named pub to which all connecting client users have full access share level security without a password The server will be available on the network as soon as initialization is complete and it is in the normal operating state see page 6 4 Setting Up Client Access 5 1 Map Drive For mapping you need the IP address or server name of the HD Server the share name and either the share password configured for share level or the user name and password configured for user level 1 Look in Network Neighborhood for the server Find it in the domain or workgroup defined in the setup of the installation wizard or HD Server Admin The default location is the Workgroup Domain named WORKGROUP If that is the same workgroup or domain as the remote workstation you are using the server will also be listed at the same level as the Entire
41. your server click on each module on the server graphic the disk drive modules the tape module and the server module click on the display panel to select the server module Configuration gt Disk Setup page For the detailed status of each disk drive as well as the volume and file system use the Disk Setup page Click on each drive in each slot Click on Volume C In the Volume C view on the Configuration gt Disk Setup page see previous paragraph check the file system for errors by clicking the volume and the AESSR button When you confirm with EZZ users will be disconnected while the file system check is performed Check the event log for results see the next paragraph Status gt Event Log page The event log is displayed on this page You can control the seriousness threshold for the events that are recorded in the log using the Configuration gt Alerts gt Event Logging Threshold page see Event Logging on page 4 12 Backup Restore gt Schedule page Backup Restore gt Log page Use the Backup Schedule page and the Backup Restore Log page to maintain and verify your backup process that uses the internal and external tape drives 4 14 Configuration Using a Browser HD Server Admin Setting Up Client Access The procedures used at client workstations on the network to access the HP SureStore HD Server 4000 are the same as for other Microsoft Windows 95 98 or NT workstations and file servers For easy access
42. 1 15 blinking lights 11 2 boot mode on control panel 10 3 11 8 ROM version 3 6 BOOTP 2 6 2 9 3 6 4 6 browser see web C Canada regulatory statement D 2 capacity disks 7 1 tape 9 2 cartridges 2 17 8 2 9 2 to 9 3 11 2 catalog of backup tape 9 5 9 11 Change Password on control panel 2 11 3 4 3 6 check button on control panel 3 1 file system 4 14 11 6 Index 1 checklist 2 2 2 6 China safety statement D 4 Clean light 2 17 9 3 11 1 to 11 2 11 4 cleaning for tape drive 2 17 8 2 9 3 client access to server 5 1 to 5 3 11 10 to 11 11 close enclosure 11 27 community name for SNMP 4 12 6 9 compatibility mode for tape backups 9 6 compression for backups 9 6 CompuServe A 2 config directory 9 7 to 9 8 configuration backing up configuration 4 13 9 7 to 9 8 9 10 11 14 of backup 9 4 to 9 8 changes take effect 2 14 3 5 4 4 4 13 on control panel 2 9 to 2 11 3 1 to 3 6 6 2 to 6 3 disk and file system 4 7 to 4 11 resetting to defaults 6 7 restoring configuration 9 9 to 9 11 11 14 11 20 to 11 22 using web 2 13 to 2 15 4 1 to 4 13 9 4 to 9 11 Connect As 5 2 connector network 2 6 to 2 8 C 1 power 2 7 to 2 8 6 1 RJ 45 2 6 to 2 8 C 1 SCSI 2 5 2 7 contact name for server 6 9 control panel alerts 11 7 exit 3 5 3 7 fault messages 2 8 6 1 6 10 11 8 11 15 initialization messages 2 8 2 12 6 1 6 4 11 2 11 7 to 11 8 11 15 modes 3 2 password 3 3 to 3 4 3 6 6 3 11 12 setup and configuration 2 9
43. 1 to 6 2 6 5 11 18 to 11 19 voltage 2 6 to 2 7 C 1 problems with server 11 1 to 11 35 product list and description 1 1 2 3 to 2 4 proxy 11 10 pub share 4 10 5 1 to 5 2 R rack mounting 2 5 D 5 RAID 5 4 7 7 1 read write failure 11 9 rear view of server 2 7 recreate volume 4 9 11 19 redundancy 2 6 4 8 9 1 9 10 11 5 C 1 reference table configuration options 2 15 control panel settings 3 6 control panel usage 3 1 lights 11 2 to 11 4 operating states 6 10 power cords 2 3 registration on web 2 15 regulatory statements D 1 to D 2 re installing the server see installing after the first time reliability procedures for tape backup 9 2 to 9 3 6 Index repair procedures 11 17 to 11 35 replacement see repair procedures reset defaults 3 6 6 7 to 6 9 reset passwords 11 12 restart 2 11 2 14 3 4 3 6 4 4 to 4 5 4 13 6 1 6 8 6 10 11 18 Restore web page 9 9 restoring configuration 9 10 11 13 to 11 14 11 20 11 22 files 9 9 to 9 11 11 13 11 19 11 22 RJ 45 connector 2 6 to 2 8 C 1 ROM version 3 6 router see gateway S safety information C 2 D 4 save changes back up entire configuration 4 13 9 8 9 10 11 14 11 22 control panel 3 5 HD Server Admin 4 4 4 13 Installation Wizard 2 14 schedule backups 9 4 scripting 4 1 scroll on control panel 3 1 SCSI adapter for HP DAT 24i tape drive 8 6 cable for external tape drive 8 9 cabling inside enclosure 8 6 11 34 connector C 1 ID 8 2 8 8 9 5 9 10 to 9 11 SCSI
44. 11 and 9 7 e Directories and files Restore them from backup sets If they are not backed up users will need to recreate them 8 Restore the entire configuration to the Flash memory in the server Use Configuration gt Save Restore Configuration gt Restore Configuration 9 Restart the server and verify that all configuration has been restored and updated 10 Save the server and network configuration that is currently being used from Flash memory to be on the volume Use Configuration gt Save Restore Configuration gt Save Configuration Back up the c system or c system config directory again 11 22 Resolving Problems with Your Server Replace Disk Drive Module 1 Notify users of the interruption in service while the server is shut down and recommend that they close all files Shut down the server and leave the power on using one of the following methods If the server is not powered on skip this step Use the control panel s view mode as follows i Y twice Use the A or Y button to scroll to the v parameter Press Y and confirm with Y again Use HD Server Admin s Configuration gt Shutdown Restart page Click Shutdown and ERS The server will halt and display on the control panel Unlock the drive keylock ifnecessary see illustration below The unlocked position is marked beside the keylock pointing toward the right side of the server Drive keylock Unlocking the old dri
45. 2 C 1 terminator 2 5 2 7 8 8 to 8 9 security failures 11 11 model for Microsoft networking 4 10 to 4 11 permissions 4 10 5 1 to 5 2 users and groups 4 11 5 1 to 5 2 see also key see also password self test 2 8 6 1 server addressing 2 13 4 1 name 2 12 4 5 5 2 6 4 6 8 11 2 11 7 server module replacement 11 20 11 31 to 11 35 service HP Authorized Dealer B 1 support A 1 to A 2 warranty B 1 to B 2 set for SNMP 4 12 6 9 setup setup mode on control panel 3 2 3 6 6 2 to 6 3 see also configuration share level security 4 10 5 2 to 5 3 shares 4 10 to 4 11 5 1 to 5 3 shut down 3 7 4 13 6 5 6 10 11 17 Shutdown Restart web page 6 6 side door 8 3 to 8 4 11 27 slot cover see filler panel SNMP 4 6 4 12 6 9 spare disk drive 4 8 specifications C 1 to C 3 speed of link 2 11 3 4 3 6 6 3 startup see installing states of operation 6 4 6 10 11 1 status see monitoring subnet mask 2 6 2 10 3 6 4 6 6 8 summary of installation steps 2 2 Summary web page 4 14 11 5 to 11 6 11 9 support forums on bulletin boards A 2 from reseller A 1 HP Customer Care Centers A 1 HP Electronic Support Center A 2 HP phone support A 1 local support URL 6 9 switch input voltage switch 2 6 to 2 7 C 1 power 2 7 to 2 8 6 1 to 6 2 6 5 11 18 to 11 19 system directory 9 7 to 9 8 9 11 System Information web page 4 5 T tables see reference table Taiwan regulatory statement D 2 tape cartridges 11 4 handling tips 9 2 to 9 3 indic
46. A amp Canada 970 635 1000 Latin America Argentina 541 778 8380 MEXICO 01 800 472 668446 Brazil 011 829 6612 01 800 HPContigo Chile 800 360999 Venezuela 800 47 888 Europe and Middle East and Africa Austria 07114 201080 Norway 22 11 6299 Belgium Dutch 0 2 626 8806 Poland 0 22 865 9999 Belgium French 0 2 626 8807 Portugal 0 1 318 0065 Denmark 3929 4099 Russian Federation 095 916 98 21 Finland 0 203 47 288 South Africa 011 8061030 France 0 1 43 62 34 34 Spain 902 321 123 Germany 0 180 52 58 143 Sweden 0 8 619 2170 Hungary 36 1 252 4505 Switzerland 0 848 80 11 11 Ireland 0 1 662 5525 Turkey 90 1 224 59 25 Israel Middle East 0 9 952 4848 United Kingdom 0171 512 52 02 Italy 02 264 10350 Europe outside the 44 474 512 52 02 Netherlands 0 20 606 8751 UK English Asia and Pacific Australia 3 8877 8000 Malaysia 0 3 295 2566 China 0 10 6564 5959 New Zealand 0 9 356 6640 Hong Kong 800 96 7729 Philippines 0 2 867 3551 India 0 11 682 6035 Singapore 0 272 5300 Indonesia 0 21 350 3408 Taiwan 02717 0055 Japan 0 3 3335 8333 Thailand 0 2 661 4000 Korea 0 2 3270 0700 outside Seoul 080 999 0700 For all other countries contact your reseller Getting Support A 1 A 2 Getting Support Electronic Support Services Hewlett Packard provides support information and firmware upgrades for the HP SureStore HD Server on the World Wide Web and various bulletin board services World Wide Web HP s Electronic Support Center
47. Average 13 4 W 10A O 5V Current Average 07A 12V HP SureStore DAT40i DDS 4 Tape Drive Capacity Assuming 2 1 compression DDS 4 155m cartridge 40 GByte Data Transfer Rate DDS 4 cartridge 6 MByte s synch 40 MByte s asynch Cartridge Load Time Average lt 15s Fast Search Average file access time DDS 4 cartridge 50s Power Consumption Average 7 6 W Current Average draw 05A 5V typical operation 05A 12V Tape Media DDS 4 Data Cartridge Long Term Storage Temperature 41 90 F 5 32 C Humidity 20 RH to 60 RH Specifications C 3 C 4 Specifications Regulatory and Safety Information FCC Statements Note Regulatory Statements General Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett Packard Company may cause interference and void the FCC authorization to operate this equipment The Federal Communications Commission has prepared a booklet titled Interference Handbook 1986 which may be helpful to you This booklet stock number 004 000 004505 7 may
48. CAUTION 1 Switching the server s power off without following the appropriate shutdown procedure can result in lost user data Always make sure it is safe to cycle the power before doing so Alert users that the server will be off line inaccessible while shut down then complete the shutdown procedure before switching off power 11 18 Resolving Problems with Your Server Reset Defaults Download New Firmware Disaster Recovery The shutdown procedure disconnects client sessions and halts server operation 1 Notify users that the server will be off line and recommend they close all files Perform a shutdown procedure as described above on page 11 17 When prompted by the following display on the control panel Y Press the server s power switch to switch power off When ready to restart the server at least 10 seconds later so that the disk drives stop spinning press the power switch to switch on power The server performs the initialization process described starting at step 3 in Startup Steps on page 6 1 Use the Reset to First Time Defaults Procedure on page 6 7 Use the instructions in chapter 10 Updating the Firmware File System Recovery Use this first procedure when only drives and not the server module are being replaced 1 Replace all damaged drives Call HP support per appendix A Getting Support for replacement parts To replace drives use the
49. Cantal Configuration gt General gt System Information blank HD Server Admin Rone Configuration gt General gt System Information blank Asset SNMP set blank HD Server Admin Support URI Configuration gt General gt System Information blank Default URL SNMP set blank Management server URL SNMP set blank HD Server Admin 08 00 Pacific Time Time Zone Configuration gt General gt Date amp Time Date and Time displayed reflect any time zone change Automatically adjust clock for daylight savings HD Server Admin Configuration General gt Date amp Time Enabled HD Server Admin SAME Enabled Configuration gt Network gt SNMP Yes enabled HD Server Admin Public GetCommunityName onfiguration gt Network gt SNMP Private z HD Server Admin SetCommunityName onfiguration gt Network gt SNMP Fiivale TrapCommunityNam HD Server Admin Publi e Configuration gt Alerts gt SNMP ais HD Server Admin UBA Configuration Alerts gt SNMP lao as HD Server Admin E Authentication Alerts Configuration gt Alerts gt SNMP Disabled SNMP set TrapDestination HD Server Admin 1 4 blank Configuration gt Alerts gt SNMP Email Alerts HD Server Admin Configuration gt Alerts gt Email Disabled Outgoing Mail a z A SMTP Server HD Server Admin Configuration gt Alerts gt Email blank Recipient Mail E l Address HD Server Admin Configuration gt Alerts gt Email blank
50. Firmware Fails to Run 11 15 Backup Device Not Appearing in HD Server Admin 11 16 Resolution and Repair Procedures 11 17 Shutdown 11 17 Restart 11 18 Power Cycle 11 18 Reset Defaults 11 19 Download New Firmware 11 19 Disaster Recovery 11 19 Replace Disk Drive Module 11 23 Open the Enclosure 11 25 Close the Enclosure and Start Up 11 27 Replace the Tape Drive 11 28 Replace the Server Module 11 31 To Repair Enclosure Components 11 35 A Getting Support HP Customer Care Centers Phone Numbers A 1 Electronic Support Services A 2 B Warranty Obtaining Warranty Service B 1 Your Hewlett Packard Limited Warranty B 2 One Year On Site Warranty B 2 For Specific Regions B 3 For Australia and New Zealand B 3 Poliza de Garantia M xico B 3 Certificado de Garantia Argentina B 5 C Specifications Physical Specifications C 1 Electrical and Environmental C 1 Power C 2 Environmental C 2 Electromagnetic C 2 Safety C 2 HP 9 1 GB SCSI 2 Disk Drive Module C 3 HP SureStore DAT40i DDS 4 Tape Drive C 3 D Regulatory and Safety Information Regulatory Statements D 1 FCC Statements D 1 Australia D 2 Canada D 2 Japan VCCI Class B D 2 Taiwan Class A D 2 European Union D 3 Safety Statements D 4 Chinese Safety Statement D 4 Lifting Precautions D 5 Mounting Precautions D 5 Index 10 Product Overview HP J3290A HP J3291A HP J3292A What is Network Attached Storage Network attached storage NAS is one of the
51. Kin HEWLETT PACKARD Expanding Possibilities eS HP SureStore HD Server 4000 User s Guide User s Guide HP SureStore HD Server 4000 Copyright 1999 Hewlett Packard Company All rights reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Publication number 5967 9979 User s Guide First Edition August 1999 Applicable Products J3290A J3291A J3292A Trademark Credits Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation Netscape and Netscape Navigator are U S trademarks of Netscape Communications Corporation Warranty This Document The information contained in this document is subject to change without notice HEWLETT PACKARD COMPANY MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material The Product Your product warranty and warranty service information is in appendix B in this guide Hewlett Packard Company 8000 Foothills Boulevard Roseville California 95747 6588 Product Support HP s Electronic Support Center http www hp com support hdserver
52. Network Backup with the HD Server HP SureStore HD Server 4000 supports share access for network backup applications It does not run an agent for backup applications as some PC based servers can run 8 10 Adding a Tape Drive Backing Up and Restoring Files Internal and External Tape Drives This chapter describes how to use an installed tape drive to back up files stored on the server and to restore files to the server It includes e Using an internal or external HP DAT or DLT tape drive e Using tapes e Scheduling backups e Making a disaster recovery tape backup e Restoring specific file requests e Restoring the entire volume from backup Share access to the HD Server allows it to be backed up using a network backup process A network drive can be mapped to any share on the HD Server including the entire volume if available as a share for backup purposes Using an Installed or Attached Tape Drive The HP SureStore HD Server 4000 provides a backup and restore facility for tape drives installed in the server internal drive and or attached to its SCSI connector external drives See chapter 8 for the drives available and for installation instructions One model of HD Server product number HP 3291A has an HP DAT 40i internal DDS 4 tape drive already installed Backing Up and Restoring Files 9 1 Capacity Each DAT or DLT tape drive has a nominal capacity that assumes an estimate of a 2 to 1 compression ratio For exam
53. OSITO DETERMINADO HPA NO OFRECE NINGUNA GARANT A DE QUE LA OPERACI N DE SUS PRODUCTOS SERA ININTERRUMPIDA O LIBRE DE ERRORES C Exoneracion de responsabilidad EXCEPTUANDO LAS OBLIGACIONES EXPUESTAS EN ESTE CERTIFICADO DE GARANTIA BAJO NINGUNA CIRCUNSTANCIA HPA SER RESPONSABLE DE CUALQUIER DA O DIRECTO O INDIRECTO INCLUYENDO SIN LIMITACI N PERDIDA DE DATOS O LUCRO CESANTE O POR CUALQUIER DA O O PERJUICIO QUE SEA CONSECUENCIA DIRECTA INDIRECTA O REMOTA DEL USO O MAL FUNCIONAMIENTO DEL PRODUCTO CUALQUIERA QUE SEA EL FUNDAMENTO DEL RECLAMO CONTRACTUAL EXTRACONTRACTUAL O LEGAL LOS REMEDIOS DESCRITOS EN ESTA GARANTIA SON LOS UNICOS Y EXCLUSIVOS D Condiciones particulares E Reparaciones Comun quese con el distribuidor o comercializador debidamente autorizado por HPA que le vendi este producto o para servicio mas r pido llame al Centro de Asistencia T cnica al numero 787 8080 Las reparaciones se llevar n a cabo en los centros autorizados de servicio en Argentina contra la presentaci n del producto este Certificado de Garant a y la factura original de compra del producto en el caso de impresoras presentar la HP Card Specifications Physical Specifications Height 42 5cm 16 7 in Dimensions Width 21 7cm 8 5 in Depth 44 4cm 17 5 in J3290A 24 0kg 53 Ib Weight J3291A 25 5kg 56 Ib J3292A 25 5kg 56 Ib Cooling One main fan and one fan per power supply Inter
54. RL is the same one configured on the server and displayed on the control panel except for any leading zeroes Try to reach the HD server using a ping command at a DOS prompt on the administrator workstation If you cannot reach it then check the network configuration for the workstation and the web browser Make sure that a valid default gateway is set 4 Try disabling proxies to get access 5 Also check the Network Failures on page 11 11 11 10 Resolving Problems with Your Server Network Failures Access Denied when Map Drive Attempted Access Security Fails 1 2 Verify the network cabling and connections to the HD Server Try to reach the HD server using a ping command at a DOS prompt on a network workstation If you cannot reach it then check the network configuration for the workstation and the web browser Make sure that a valid default gateway is set Then try ping again If this fails then verify that the server s IP address and subnet mask and default gateway are legitimate for the subnet used Do this at the control panel of the server Press Y twice Instructions for supplying the password if needed are found on page 3 3 Use W to scroll to the parameter Refer to chapter 3 for details on using the panel s view mode and setup mode if changes are needed Also on the control panel in view mode Maita ca the parameter shows a setting established not k If it says then verify t
55. Tape Drive Module Attaching External Tape Drive Note Optional Adding Modules Use this section if you intend to add components to the HP SureStore HD Server 4000 before you install it The product numbers HP J3290A and J3291A have empty slots accommodating up to three additional HP hard disk drive modules These drives can be used to expand the volume One of the additional modules can be reserved as a hot spare Refer to chapter 7 for a list of drive products available and the instructions for installation then return to this page to complete the server installation You may add an internal tape drive to any of the three product numbers HP J3291A has a DAT40 drive already installed Refer to chapter 8 for a list of tape drive products available and the instructions for installation then return to this page to complete the server installation You may attach one external HP DAT or HP DLT drive to any HD Server 4000 You may install both an external and an internal tape drive Refer to chapter 8 for a list of the tape products available and the instructions for attachment then return to this page to complete the server installation 1 The external tape drive attaches to the HD Server in place of the preinstalled SCSI terminator Ensure that a SCSI terminator is attached to the end of the SCSI bus usually on the external tape drive The terminator you remove from the HD Server s SCSI connector HP part no 5063 5324 m
56. Warning yellow and a drive slot other than the hot spare is Failed red then file service will be slow and will no longer provide any redundancy further failure protection Replace the drive as soon as possible Call HP support per appendix A Getting Support for a replacement part To replace it see Replace Disk Drive Module on page 11 23 After replacing the drive return to the Configuration gt Disk Setup page and to add the drive see page 4 8 e Ifthe status of the volume is Failed red then files are not accessible Replace all drives whose status is Failed red For recovery use the first procedure in the section Disaster Lost or Damaged File System on page 11 13 e Ifthe status of the volume is OK green but the spare is Failed red file service is not affected However if another drive should fail the server will be unable to automatically replace the failed drive with the spare Replace the spare drive as soon as possible as described in the preceding paragraph e Ifthe status of the volume is OK green and a drive slot is Warning yellow then a problem is detected in the drive such as parity errors The drive remains in use but could fail It should be replaced as soon as convenient Resolving Problems with Your Server 11 5 Check File System In the Volume C view on the Configuration gt Disk Setup page see previous section on page 11 5 ch
57. a tape drive is installed or attached to the server use chapter 9 to aid in ongoing backup and restore tasks 9 Backing Up and Restoring Files describes the tasks of backing up your server and of restoring files to the server To update the firmware running on your server use chapter 10 10 Updating the Firmware describes checking the current firmware version and checking for other versions available It describes downloading a new version and updating the server to use new firmware If you encounter problems with your server use chapter 11 11 Resolving Problems with Your Server describes the indicators and symptoms you could encounter describes how to isolate causes and describes how to resolve the problem or repair the faulty component The appendices provide supplemental reference information technical and regulatory specifications and support and warranty services Contents 1 Product Overview What is Network Attached Storage 1 1 HP SureStore HD Server 4000 1 1 Features 1 2 2 Installation Installation Summary Checklist 2 2 Unpacking Components 2 3 Adding Modules 2 5 Rack Mounting 2 5 Preparation Checklist 2 6 Connecting and Starting Up 2 8 Startup Steps 2 8 Control Panel Setup 2 9 Verify Normal Operating State 2 12 Web Browser Network Setup 2 13 Maintain Hardware Operation 2 16 3 Configuration Using the Control Panel Control Panel Reference 3 1 Accessing Control Panel Parameters 3 2 View Mode 3
58. ached You risk electrical shock even when the power switch is off Use the server s key to unlock the enclosure keylock if necessary See illustration on page 2 7 Adding a Tape Drive 8 3 11 Remove the front bezel from the server Grasp the indentations at the sides near the top of the bezel Pull the top forward swinging it down to clear the retaining clips at the bottom of the enclosure Lift the bezel away from the enclosure and set aside Removing the front bezel 12 Open the side door Loosen the door mounting screws using a flat blade screwdriver The screws remain attached to the door Swing the door open away from the front of the server See the illustration below For the most working space you may lift the door up and off the enclosure at the rear and set it aside Opening the side door once the front bezel has been removed 8 4 Adding a Tape Drive 18 Remove the filler panel covering the tape drive slot at the front of the server illustrated below using a Torx 15 driver to remove the two screws Reserve the screws for attaching the tape drive Remove screws here CAUTION 1 Keep the filler panel To properly operate the server in the future without a tape drive in the slot the slot must again be covered with the filler panel 14 Insert the tape drive module consisting of the tape drive in its tray into the uncovered tape drive slot at the front of the server The tray must
59. and Support pages The default username that accompanies the password is administrator You may change it Configuration Using a Browser HD Server Admin 4 5 Network Configuration gt Network gt TCP IP page Configuration Changes to all parameters on this page take effect after the next restart see page 4 13 IP Addressing You may manually specify the IP address the subnet mask and the default gateway router or you may have them assigned automatically by a DHCP or BOOTP server The assignment method and addresses are not defaulted They must be specified at the control panel when the server is started for the first time DNS For domain name resolution for e mail and SNMP notification configure the name of the domain and specify the address of the primary domain name server and the secondary if needed This is not set by default Note You must manually add a DNS entry for this server in your DNS database if you wish to access it by the server name rather than IP address Configuration gt Network gt Microsoft Networking page Changes to all parameters on this page take effect after the next restart see page 4 13 Workgroup or For the Workgroup Domain name setting configure the name of Domain the workgroup or Windows NT domain whichever you are using for the server The default is the workgroup WORKGROUP If you are using an NT domain in addition to its name also specify the Windows name an
60. and management tool embedded in the HD Server 4000 is HD Server Admin You access it using a web browser at another computer on the network once you have configured the IP address of the server step 5 on page 2 9 Network F Client To Client Administrator s PC web browser HP SureStore HD Server You can use Microsoft Internet Explorer version 4 0 or later or Netscape Navigator version 4 06 or later It is recommended but not required that you enable active scripting or JavaScript to take advantage of all the display features of the interface 1 Start the browser 2 Refer to the server s IP address you see displayed on the control panel or that you noted during installation In the browser s address field you will include the IP address shown below as lt IP address gt in the URL of the server http lt IP address gt If you have configured a DNS name for this server on the DNS server you can use the DNS name in place of lt rP address gt Configuration Using a Browser HD Server Admin 4 1 3 The HD Server Admin page for that server is displayed If the server is being installed for the first time you will see the Installation Wizard page If you are starting the server after the first time you will see the Identity page shown under Setup with HD Server Admin on page 4 3 Note 1 Ifthe server is not found check the following An IP ping command done on a re
61. artridge to maintain the integrity of your backup data If you installed the HP SureStore tape drive clean them as advised in the Cleaning section in the electronic User s Guide on the HP SureStore Tape CD ROM that accompanies your HP tape drive If your HP SureStore DAT drive was preinstalled use the instructions in this section Recommended Cleaning Frequency Number of DDS Cartridges Used Each Day 1 2 3 4 Every 8 weeks Every 4 weeks Every 3 weeks Weekly J You should also clean the tape heads if the media caution signal flashing amber Clean light is displayed on the tape drive Cleaning Cartridges T Use only an HP cleaning cartridge to clean the tape heads Do not use swabs or other means of cleaning the heads The cleaning cartridge uses a special tape to clean the tape heads A cleaning cartridge can only be used 50 times or as instructed on the cartridge packaging When the cartridge runs out of tape discard it and use a new one Cleaning Procedure 1 Insert a cleaning cartridge into the tape drive The drive automatically loads the cartridge and cleans the heads The cartridge ejects at the end of the cleaning cycle approximately 30 to 60 seconds If the cartridge ejects in less than 20 seconds it has probably expired In this case discard it and repeat this step with a new cartridge 2 Remove the cleaning cartridge from the tape drive and mark it with the number of times it
62. ators 11 2 11 4 maintenance 9 2 to 9 3 unloading 9 6 to 9 11 utilities 9 11 writing 9 6 to 9 7 tape drive attaching external tape drive 2 8 attention clean light 11 1 to 11 2 11 4 cleaning 2 17 9 3 filler panel 8 5 handling caution 8 2 installation 8 1 to 8 7 maintenance 2 17 9 3 problems 11 16 11 28 to 11 31 see also backup and restoring tape activity light 11 1 to 11 2 TCP IP web configuration 4 6 temperature 2 16 11 4 11 12 C 1 to C 2 D 5 terminator for SCSI connection 2 5 2 7 8 8 to 8 9 test tape 9 11 threshold for event logging 4 12 6 9 time 4 5 see also date time zone 4 5 6 9 traps for SNMP 6 9 troubleshooting 11 1 to 11 35 twisted pair cabling C 1 U unload tape cartridge 9 6 to 9 7 9 11 up button on control panel 3 1 updating firmware 10 1 to 10 4 URL default SNMP 6 9 HP Electronic Support Center A 2 local support 6 9 registration 2 15 server 2 13 4 1 SNMP management 6 9 user and group configuration 4 11 Index 7 user level security 4 10 to 4 11 5 2 username administrator 4 5 client user 4 11 5 2 utilities for tape backup 9 11 vV verification 2 8 2 12 6 1 6 4 6 10 11 1 to 11 2 version firmware version on control panel 3 6 ROM version on control panel 3 6 view mode on control panel 3 2 3 6 voltage 2 6 to 2 7 C 1 volume 4 7 4 9 7 1 to 7 2 11 5 to 11 6 W warm swap disk drive modules 7 1 7 3 11 23 11 25 warranty service and terms B 1 to B 6 web browser 4 1 HP El
63. auto restart if so configured If auto restart is not configured or three auto restarts have occurred then the server will halt until power is cycled Shutdown State with Power On Remove and insert hard drives for expansion or repair Restart server from control panel Switch power off Power Off State Attach network cable Add internal tape drive module or external tape drive Replace server module and other failed components Remove and insert hard drives for expansion or repair This can also be done during shutdown state The initialization state is described starting at page 6 1 and the normal operating state is described on page 6 4 The server should be shut down before power is switched off these procedures are described on page 6 5 Restarting the server so that it reenters the initialization state is described on page 6 6 6 10 Shutting Down and Restarting Adding Hard Disk Drives Notes You can upgrade the server s capacity by adding hard disk drive modules for a total of six per HD Server You can also replace existing drives with higher capacity drives This chapter describes how to install and incorporate an additional drive into your file system either as a spare or as part of the RAID volume If you are replacing a drive either to repair or to upgrade the capacity of all your drives then see chapter 11 Resolving Problems with Your Server for driv
64. ay be moved to the tape drive Otherwise you may use the SCSI terminator block attached to the rear of the tape drive Rack Mounting After you have installed any additional modules as described in the previous section you can use the HP J1492B Rackmount Kit for HP Storage System 6 to mount the server in any HP 19 inch rack Perform the rack mounting before attaching power or cables to the HD Server Installation 2 5 10T 100T Autonegotiate DHCP BOOTP server__ IP addr Mask Gateway 2 power sources Power is off__ CAUTION Input Voltage 100 127__ 200 240__ 2 power cords Options installed 2 6 Installation Preparation Checklist a Verify that a 10Base T Ethernet or 100Base TX Fast Ethernet network cable with an RJ 45 connector is ready for the server Determine how the IP addresses are assigned on the network for the server The HD Server provides the following choices e The server can use DHCP Dynamic Host Configuration Protocol or BOOTP Bootstrap Protocol for automatic assignment For BOOTP service configure the address for the HD Server on your BOOTP server before proceeding For DHCP service you may wish to assign a static address to the HD Server or you can allow dynamic IP assignment Consult your documentation for the service you select e Otherwise the server must use manual IP address assignment In this case determine the IP address the subnet mask and the default gateway r
65. blinking for data read or write Green when network link is established Link activity Blinking for each packet transmitted or received Green then flashing green at startup Tape activity Solid green for cartridge loaded Flashing green for load unload read or write Attention clean Amber then Off The control panel display alternates among the following Control Panel Display Notes Server Name setting Date and Time setting If you see instead go to Alerts on Control Panel on page 11 7 Not shown if a control panel password is set IP address s not normal page 11 8 The server is accessible over the network to client users using standard network file system protocols The server can be administered using the embedded HD Server Admin with a web browser For network setup and administration refer to chapter 4 For client access see chapter 5 Setting Up Client Access If your server does not operate as described above see the next Abnormal Indications section or Problem Lookup on page 11 7 11 2 Resolving Problems with Your Server Abnormal Indications Server Power Light Error Displays Main Power a Problems Power Display No power to server Problem with both power sources both Off Ott power cords both power supplies both power supply fans or the main fan Check cords and sources For supplies and
66. c fields damage data cartridges Put cartridges in their protective cases when removed from drive Store away from heat dust and magnetic sources Do not pile a tape label upon another label e Useful life of the tape Consult the documentation for the tape to understand the tape s useful life Count usages by repositions of the drive mechanism on the tape Consider the humidity as well as the temperature of your storage environment 9 2 Backing Up and Restoring Files Maintaining Tape Drives CAUTION CAUTION e Cleaning of tape heads See Maintaining Tape Drives on page 9 3 e Labeling and rotation of the tapes Use a tape handling routine that is easy to follow Use a tape labeling routine that assures you can find the correct tape for a particular day and for the files needed Use a tape rotation strategy that provides for several generations of files and server configuration backups and for periodic off site storage Tape drives must be cleaned regularly with a cleaning cartridge to maintain the integrity of your backup data If you installed the HP SureStore tape drive clean them as advised in the Cleaning section in the electronic User s Guide on the HP SureStore Tape CD ROM that accompanies your HP tape drive If your HP SureStore DAT drive was preinstalled use the instructions in this section Recommended Cleaning Frequency Number of DDS Cartridges Used Each Day 1 2 3 4 Every
67. ce it has been updated with a new firmware image as described in Updating the Server above the versions may be different In case of failure during an update you can back up to an older version It is also possible to toggle between the two images thereafter This procedure simply makes the current firmware version the alternate one and makes the alternate one the current one with which the server then restarts 1 Shut down the server It is easiest to use the control panel as OOS Press Y twice Use the A or Y button to scroll to the parameter Press Y and confirm with Y again The server will halt and display on the control panel 2 Press and release the Y button to restart Then immediately press the A button and hold until the control panel displays When you release the A button the following will be displayed Note the scroll symbol in the first line of the display a v 3 Press g to select this parameter The character following the sign on the second line is blinking showing it as the current selection and the scroll symbol is in the second line of the display The sign will appear in front of the current setting as you scroll among the choices When the alternative image is displayed without the sign press the Y button to select it The scroll symbol returns to the first line of the display 4 Press X to reach the Exit parameter Vv 5 Press Y a
68. cify a backup to be done once and immediately click the Backup button to access the Backup Restore gt Backup page e To specify a backup to be scheduled for a future time whether once or every week click the Schedule button to access the Backup Restore gt Schedule page Select a schedule entry and click the EXT button to access the Schedule Entry page Specify Whatto You can specify the entire volume or a portion of the file structure Back Up fora backup tape Since each backup uses exactly one tape how much of the file system can be included depends on the capacity of the tape and the file space used by the files See Capacity on page 9 2 You may need to break up the file system into multiple backup specifications For each one 1 On the file system display you will see the c volume which contains all directories for your shares and a directory for the system files Select c to open it to browse those directories Use the Up button to navigate up the file hierarchy select a directory to browse down Above the c volume is shown the server name Since C is the only volume specifying the server is the same as specifying C 2 Specify one or more directories for backup by filling the checkboxes e Specifying a directory specifies all files and directories within it e You may specify a combination of individual files and directories contained within the current directory e Files are stored relative t
69. ck of the server module so that it stays in the in position The button is labeled in the illustration below step 4 on page 11 32 3 Do the procedure Close the Enclosure and Start Up on page 11 27 The passwords are removed Also no password set while the button is in the in position will remain set 4 Again do the procedure Open the Enclosure on page 11 25 11 12 Resolving Problems with Your Server Lost or Damaged Files Disaster Lost or Damaged File System 7 Push the red password reset button on the back of the server module sothatitstays in the out position This allows passwords to be set at the next startup Again do the procedure Close the Enclosure and Start Up on page 11 27 No password will be required Set the password s again To restore lost files to an intact file system restore them from tape or other sources If you have a local tape drive see Restoring Files on page 9 9 in chapter 9 Backing Up and Restoring Files If you lose two or more hard disk drives or lose the file system in some other way then you need to restore all of the following The volume All data files and directories including any directory names that are parents of shares or of backup file sets Shares users groups passwords and backup schedules since they are stored in files on the volume The server and network configuration files since they are stored on the volume
70. cle through each letter and digit in the opposite sequence e Accept the character by pressing Y The next character position flashes Specify that character in the same way You may go back left by pressing X for each character until the needed character is flashing Then press A or Y to change it When the password is complete press Y at a blank character position Configuration Using the Control Panel 3 3 Setup Parameters and Procedures Setting Refer to the table on page 3 6 for the setup changes you want to Password make on the control panel Examples of setup changes are Auto Restart Link Speed You may set a password to limit access to the control panel Set the i z parameter You may want the server to automatically attempt to restart ponowane critical errors rather than halt and wait Set the Suis F 4 parameter If you must fix a specific link speed or duplex mode rather than have them set automatically set the parameter Scroll to the control panel parameter the sequence is shown in the table As the scroll symbol in the top line of the display indicates use the following buttons W to scroll down to the next parameter in the list A to scroll up to the previous parameter in the list To select the parameter for setting press Y when the scroll symbol is in the first line of the display Use the A and Y buttons to scroll through the choices of settings when the scrol
71. contents of the added drives will be lost when they are reformatted The data in the volume will be redistributed over the increased number of drives This may take one or two hours to complete The volume will be on line accessible to the administrator and clients during this time However file access may be slower On the diagram the added drives will be connected to the volume with solid lines Only one drive can be configured as a hot spare On the Disk Setup page select the unused disk drive Click the button to make it the spare drive Click X8 Confirm the selection is correct and click HEN On the diagram the hot spare will be connected to the volume with a dotted line Once you have added the hot spare as described in this section there are two ways that it may in the future be used in the volume e Ifa drive that is part of the volume should fail the spare disk drive automatically will be activated and will replace the failed disk drive This takes place without degrading service to clients On the diagram the status of the drive will be shown as failed Replace it at a convenient time using this same procedure Add a Disk Drive as the Hot Spare e You may change the installed disk drive from its role as a spare to become part of the volume using the procedure Add the Spare to the Volume on page 4 9 In both cases you will no longer have the extra redundancy of a spare in case of a drive failure
72. d address of the primary domain controller PDC This is needed for services such as DHCP and WINS Note 1 Ifyou are using Passthrough Authentication see page 4 11 this Workgroup Domain setting must contain the name of the NT domain corresponding to the authentication server specified in the Server Name and Server IP address settings Microsoft WINS You can enable and specify the IP address of a Microsoft Windows Internet Naming Service WINS server It is not set up by default The NetBIOS Node Type is defaulted to a setting appropriate to the setting of Enable WINS A change is usually not required For the SNMP configuration see page 4 12 4 6 Configuration Using a Browser HD Server Admin Set Up Disks Volume is Preconfigured Configuration gt Disk Setup page By default the hard disk drives installed at the factory are built into a RAID 5 array a single volume named c For the HP J3290A and HP J3291A products this consists of 3 drives for the HP J3292A product this consists of five of the six drives The diagram on the Disk Setup page shows all drives in the array connected with solid lines into Volume C For the HP J3292A product the sixth drive as a hot spare is connected with a dotted line into the volume You can click on an individual drive to get status information for it Using the ETS button on this page is highly recommended especially to derive all the status information available ls
73. de door of the enclosure when power cords are attached You risk electrical shock even when the power is switched off 7 Use the server s key to unlock the enclosure keylock if necessary See illustration on page 11 1 8 Remove the front bezel from the server Grasp the indentations at the sides near the top of the bezel Pull the top forward swinging it down to clear the retaining clips at the bottom of the enclosure Lift the bezel away from the enclosure and set aside Removing the front bezel 11 26 Resolving Problems with Your Server Close the Enclosure and Start Up 1 Open the side door Loosen the door mounting screws using a flat blade screwdriver The screws remain attached to the door Swing the door open away from the front of the server See the illustration below For the most working space you may lift the door up and off the enclosure at the rear and set it aside Opening the side door once the front bezel has been removed Assemble the following tools e a flat blade screwdriver to reattach the enclosure door HD Server s enclosure key for locking the keylock If the door has been removed from its hinges then with the door parallel to the rear panel of the server insert the three tabs into their slots on the outside rear edge Swing the door closed and click it into place Secure the door by tightening the two captive screws Install the front bezel by attaching it at the
74. drive power light on each disk drive module remains green The control panel LCD displays self testing and loading messages If you see any of the following exceptions to the verification checks listed above refer to chapter 11 Resolving Problems with Your Server Lights described above fail O go on Power display shows 1 Control panel display anywhere in the text Control panel remains unchanged for more than 10 seconds Shutting Down and Restarting 6 1 Front View of HD Server Main power light Power display Enclosure Power switch keylock Server module Internal tape drive Control panel Link activity light Drive power Drive activity Drive keylock lights 4 The next display on the control panel depends on whether this is the first time the server has been started e If this is the first time refer to the Quick Setup sheet or to Connecting and Starting Up on page 2 8 e Ifthis is not the first time the control panel will display the following countdown from 10 to 0 seconds If you wish to alter the configuration or operation of the server at this time press before the countdown of 10 seconds is completed You will enter the control panel s setup mode See step 5 below If you do not wish to alter the configuration or operation of the server do nothing and skip to step 7 below 6 2 Shutting Down and Restarting Ifyou do press v before the countdown of 10 second
75. e data file sets that are essential to your operations To include the backup and event logs back up the c system directory instead of c system config Backing Up and Restoring Files 9 7 Saving Network Configuration Before you make that backup however you should store the current server and network configuration information into the c system config directory so that it too will be included in the backup The server and network configuration information is stored in Flash memory on the server module To copy it to the volume use the Configuration gt Save Restore Configuration gt Save Configuration page Then make the disaster recovery tape s Repeat those two steps every time you change any configuration using the control panel the installation wizard or HD Server Admin Summary Every time you install a server or change its configuration 1 Save the server network configuration using Configuration gt Save Restore Configuration gt Save Configuration page 2 Make a disaster recovery backup that includes e c system config directory or c system to include logs e Parent directory structure of the directories and files essential to your operations 3 Record it as a configuration restore tape s and label the date Recovering from Disaster To use your disaster recovery tape s to restore the hardware and file system from major loss that includes failure of multiple disk drives and possibly other component
76. e removal Then return to this chapter for the procedure to install the replacement drive Hard Disk Drive Modules Available HP Product Name Product Number HP 9 1 GB Hot Swap Ultra Fast amp Wide SCSI 2 Disk Module D4289A HP 9 1 GB 10K rpm Hot Swap Ultra Wide Disk Module D6019A HP 18 2 GB Hot Swap Ultra Disk Module D5039A HP 4 2 GB Hot Swap Ultra Fast amp Wide SCSI 2 Disk Module D3583C HP 4 2 GB 10K rpm Hot Swap Ultra SCSI Disk Module D4903A Letter suffix may increment 1 When used in the HD Server these modules cannot be hot swapped while serving users They only can be warm swapped following a shutdown with the power on or off 11 The RAID volume capacity is limited by the size of the smallest drive For example if the existing drives are HP D4289A 9 1 GB models then adding an HP D5039A 18 2 GB model will utilize only 9 1 GB of the available disk space Adding an HP D3583C 4 2 GB model will force all drives in the volume to use only 4 2 GB Adding Hard Disk Drives 7 1 CAUTION Installation Steps Install the Drive Module Most of the documentation that accompanies your newly purchased module is related to other products in which it may be installed For the HD Server use the following installation instructions instead To use a replacement that is on hand also use these instructions Disk drives are more susceptible to shock vibration and electrostatic discha
77. e the following components Other materials are not applicable to the HD Server e Tape drive unit e SCSI terminator attached to back of unit or separately available e SCSI cable e Power cord e Data cartridge DDS 3 for DAT24i DDS 4 for DAT40i or DLT tape IV for DLT products e Cleaning cartridge e Customer care and Warranty e Electronic User s Guide on HP SureStore Tape CD ROM Useful instructions include e Ordering Information e Loading and unloading a cartridge e Cleaning with the cleaning cartridge Other instructions are not applicable to the HD Server If the server is not powered on skip to step 6 Notify users of the interruption in service while the server is shut down Recommend that users close all files Shut down the server using one of the following methods Use the control panel s view mode as follows on Vv eyes Use the A or Y button to scroll to the i parameter Press Y and confirm with Y again e Use HD Server Admin s Configuration gt Shutdown Restart page Click Shutdown and Restart and When you see the following display on the control panel use the power switch to switch the server s power off 7 Remove the SCSI terminator from the SCSI connector on the rear of the server if it remains installed Reserve the terminator On the tape drive unit set its SCSI ID to 5 Refer to the electronic User s Guide on the HP SureStore Tape CD ROM for instructions N
78. e the Tape Drive on page 11 28 11 16 Resolving Problems with Your Server Shutdown Resolution and Repair Procedures a Switching the server s power off without following the appropriate shutdown procedure can result in lost user data Always make sure it is safe to cycle the power before doing so Alert users that the server will be off line inaccessible while shut down then complete the shutdown procedure before switching off power The shutdown procedure disconnects client sessions and halts server operation 1 2 Notify users that the server will be off line and recommend they close all files You can use either a the control panel on the front of the server or b HD Server Admin using a web browser at another computer on the network a To get access to the control panel parameters you can press V twice Instructions for supplying the password if needed are found on page 3 3 Use A or Y to scroll to the Lat Press Y and confirm with Y again parameter b Access HD Server Admin Instructions start on page 4 1 A username and password may be required Use the Configuration gt Shutdown Restart page Click Shutdown and ETT The server halts and waits with the following displayed on the control panel Y Next you can either switch the power off or restart the server Resolving Problems with Your Server 11 17 Restart Restarting interrupts client sessions briefly r
79. e use if you wish Permissions Use the button to change a share s permissions To specify the share permissions when using share level security which is set on the Security gt Microsoft Networking page as described above you specify full access passwords and read only passwords for each share To specify the share permissions when using user level security which is set on the Security gt Microsoft Networking page as described above you specify the users and groups for each share and what type of access they have as follows e NoAccess No share access for the user or group e Read Read files in the share e Change Read add modify and delete files in the share e Full Control Read add modify delete and change permissions to files in the share 4 10 Configuration Using a Browser HD Server Admin Set Up Users and Groups Pass through Authentication Note Configuration gt Users amp Groups page When user level security for Microsoft networking is configured use this page to create the users and groups for the server This page is inaccessible when the default share level security is configured See Share Level User Level on page 4 10 above Group member lists set up on this page can be used in granting permissions to file shares See Permissions on page 4 10 above For each client user specify the user name the full name and any group memberships In addition you may specify each use
80. eapplies the settings in the server configuration stored in Flash memory and runs initialization self tests First notify users that the server will be off line and recommend they close all files You can use either a the control panel on the front of the server or b HD Server Admin using a web browser at another computer on the network a At the control panel first perform the shutdown procedure step 2a above on page 11 17 At the following display on the control panel press Y to restart A RI b Access HD Server Admin Instructions start on page 4 1 A username and password may be required Use the Configuration gt Shutdown Restart page Click Shutdown and Restart and EII After restarting the server performs the initialization process described starting at step 3 in Startup Steps on page 6 1 Note WU From fault conditions that halt or freeze the server it will automatically restart if the Automatic Restart parameter is enabled If the parameter is disabled as it is by default or auto restart has occurred three times then the server merely shuts down Power Cycle Use the power cycle procedure only when necessary to e Replace failed components e Move the server to another physical location or network location that is to connect a network cable e Restart the server when normal restart procedures see page 11 18 above have failed e When recommended as part of another procedure
81. eck the file system for errors by clicking the volume and the EXQQVa tines button Users will be disconnected while the file system check is performed it takes up to 20 seconds If the check succeeds then the volume is OK If the check fails then 1 Delete and create the volume 2 Restore the data from backup tape or another source Status gt Event Log page The events listed in the event log may help you track problems 11 6 Resolving Problems with Your Server Lights LEDs Not Normal Alerts on Control Panel Problem Lookup See the problems listed in the section Abnormal Indications on page 11 3 If the control panel displays the following notice of alerts Press v to access the Alerts Viewer in view mode Vv Press v to view the first alert The message scrolls horizontally and repeats When you are done reading the alert press V If there is another alert it is scrolled in the same way When you are done reading all alerts press Y Y Press Y to clear each alert one at a time The display alternates between the following two displays Press X to exit view mode Press Y to confirm the exit Resolving Problems with Your Server 11 7 Other Unexpected Press X te Messages on Control Panel This control panel display is normal when starting up the Respond server for the first time or following E as desc
82. ectronic Support Center A 2 Web Console web page 4 5 see also HD Server Admin weight C 1 WINS 4 6 6 8 wizard for installation and configuration 2 13 to 2 15 workgroup name 4 6 5 1 6 8 write data failure 11 9 x X button on control panel 3 1 8 Index Copyright 1999 Hewlett Packard Company Printed in Singapore 8 99 Manual Part Number 5967 9979 0907 9979 CA ercrano Expanding Possibilities
83. ed Call HP support per appendix A Getting Support for a replacement part To replace it see Replace Disk Drive Module on page 11 23 Resolving Problems with Your Server 11 9 Server Not Appearing in Network Neighborhood Administrator Web Access Fails Verify that other configured users can access the server If they are unable to access it go to the section Network Failures on page 11 11 Verify that the user who cannot see the HD Server is able to see other devices that are on the same subnet as the HD Server Verify that the HD server can be reached using a ping command ata DOS prompt on the user s computer Ifit fails then check the subnets and gateways configured on the user s computer and on the HD server Try Windows Find Computer function using the server name of the HD Server The default server name is HPHDSERVAhhhhh where hhhhhh are the last six digits of the server s MAC address The server name may have been changed using the installation wizard or HD Server Admin If you are using WINS or DNS verify that server is configured and the HD Server s server name and IP address are correctly entered into the database If you can t access HD Server Admin Verify the network cabling and connections to the HD Server 2 Verify the entry for the URL If you used the server name in the URL then try it with the IP address instead Verify that the IP address used in the U
84. efault depends on class A B C D of IP address when set Control panel in setup mode Default Gateway HD Server Admin 000 000 000 000 no gateway Configuration gt Network gt TCP 1P Link Speed Control panel in setup mode Auto Domain DNS HD Server Admin blank Configuration gt Network gt TCP 1P DNS Server HD Server Admin 0 0 0 0 cleared Primary Configuration gt Network gt TCP IP ei Coa Ue ONESIES 0 0 0 0 cleared Hoe el P SEN SNC UO Networking OOO oda HD Serv r Admin blank Server Name Configuration gt Network Microsoft Networking Passthrough N Authentication aaka Pa KS Microsoft Networking 20 0 0 cleared Server IP gu WO icrosoft Networking Primary WINS HD Server Admin Configuration gt Network Server Microsoft Networking 0 0 0 0 cleared NetBIOS Node Type HD Server Admin Configuration gt Network Microsoft Networking B node Automatic Restart Control panel in setup mode HD Server Admin Configuration gt General Automatic Server Restart Off disabled Server name HD Server Admin Configuration gt General gt System Information HPHDSERV last 6 digits of the MAC address Location HD Server Admin Configuration gt General gt System Information blank 6 8 Shutting Down and Restarting What is reset Where can you set it To what default is it reset HD Server Admin
85. er Switch on power to the server If the server module is fresh from the factory skip to step 5 now But if you have used this server module previously you should prevent it from completing the initialization with the old configuration so that you can give it the new IP address etc Do the following to reset it a During initialization the control panel displays the following countdown from 10 to 0 seconds for entering setup mode Y b Press before the countdown of 10 seconds is completed When prompted ise Y press Y again Use the Y button to scroll to the parameter and press Y When prompted F kuon Li 2 press Y When prompted press the power switch to switch power off c Again disconnect power and open the enclosure page 11 25 Push the red password reset button on the back of the server module so that it stays in the out position This allows passwords tobe set later Closetheenclosure page 11 27 and switch on power to the server Follow the initialization process starting at step 4 on page 2 8 as ifinstalling a server for the first time When you reach the Installation Wizard step 12 on page 2 13 your action depends on whether you have your server configuration files on a backup the c system or c system config directory e Ifthe configuration files are backed up you need not configure anything here Instead click Go straight to HD Server Admin e Ifthe configurati
86. er Name HPHDSERV123456 Date amp Time Location Rooma t lt s Automatic Server Contact Administrator Restart Phone x345 Support URL Jhttp local tech suppart Cancel Help Where available you may use the ENS button to access help for the parameters on the page Use the ENT button to save changes to the server the page will not be replaced nor the window closed or use the TA button on some invoked windows to save changes and close the window 1 Some changes require that the server be restarted to take effect These include the server name TCP IP settings Windows networking settings and security model If the response to any of your changes states the need for a restart use Shutdown and Restart on the Configuration gt Shutdown Restart page when all changes are complete See Restart the Server to Effect Changes on page 4 13 4 4 Configuration Using a Browser HD Server Admin Server Name Date and Time Automatic Server Restart Administrator Username and Password This section describes configuration tasks that you may need either before or after making the server available to clients Configuration gt General gt System Information page By default the server name is HPHDSERVhhhhhh where hAhhhhh are the last six digits of the server s MAC address LAN or hardware address You may change this name for your server which is used to advertise the system on the network This s
87. erver into a rack or cabinet follow these mounting precautions m a Use only the HP J1492B Rackmount Kit for mounting hardware The rack or cabinet should be adequately secured to prevent it from becoming unstable and or falling over The server should be mounted in a position toward the bottom of the rack for stability Ensure that the server does not overload the power circuits wiring and over current protection To determine the possibility of overloading the supply circuits add together the amperage ratings from the labels of all equipment installed on the same circuits and compare the total with the rating limits for the supply circuits Make sure that the power source circuits are properly grounded then use the supplied power cords to connect the server to the circuit See the Safety Considerations statements on the page following the title page in this guide If your installation requires a different power cord than the one supplied with the server be sure to use a power cord displaying the mark of the safety agency that defines the regulations for power cords in your country The mark is your assurance that the power cord can be used safely with the server Do not install the server in an environment where the operating ambient temperature might exceed 40 C 104 F Do not block airflow around the back of the unit Regulatory and Safety Information D 5 D 6 Regulatory and Safety Information Inde
88. etting takes effect after the next restart see page 4 13 You can also fill in other contact information on this page so that it will be available to all clients who view the Identity page illustrated on page 4 3 and to some remote management applications or services see SNMP on page 4 12 Configuration gt General gt Date amp Time page Accurate time keeping is critical for accurate file backups and version control Note that the Time Zone and Daylight Savings Time settings affect the display of Date and Time settings by offsetting them from GMT Configuration gt General gt Automatic Server Restart page By default if a critical error halts the server a message is displayed on the control panel instructing you to press Y to restart You may enable automatic restart so that the server will restart automatically if possible An alert will still be sent to notify you of the event Note that consecutive auto restarts are limited when three occur the server remains halted in any case Security gt Web Ul page On the Web Console Password page set a password to secure access to HD Server Admin except the Identity and Support pages This password is not related to the optional password for the control panel By default no password is set so a username and password are not required for access Once you set a password the username and password will be required for access to HD Server Admin except the Identity
89. face Connectors RJ 45 10Base T and 100Base TX with twisted pair cabling External SCSI 68 pin high density SCSI 2 Network Electrical and Environmental Power Redundant power supplies Must be correctly configured At Switch Selectable Input Voltage before power attached or damage may result 100 127 Vac 200 240 Vac Current 5 0A 2 85 A Frequency 50 60 Hz Consumption 376 W maximum 363 W maximum 439 W peak 421 W peak a 194 W continuous Availability 230 W peak Specifications C 1 Environmental Electromagnetic Safety C 2 Specifications Operating Temperature 41 95 F 5 35 C Operating Humidity 20 80 non condensing L NPE 5 5 B maximum Acoustic Emissions Geraeuschemission LwA 54 dB am fiktiven Arbeitsplatz nack DIN 45635 T 19 Complies with CISPR 22 Class B FCC Part 15 Class B EN 55022 Class B EN 55024 VCCI Class 2 Canadian EMC Class B requirements Australian EMC Class B requirements For more information see appendix D Complies with EN 60950 A1 A2 A3 A4 AIT TEC 950 A1 A2 43 A4 EN 60825 1 IEC 825 1 Class 1 UL 1950 3rd edition NOM 019 SCFI 1994 CSA 22 2 No 950 HP 9 1 GB SCSI 2 Disk Drive Module Capacity 9 1 GByte Rotational Speed 7200 rpm Latency Average 4 17 microsecond Data Transfer Rate Maximum 40 MByte s Read 7ms Seek Time Average Write Sms Power Consumption
90. fans call HP support per appendix A Getting Support On None normal Power fault On ih If left dot is flashing top power supply is faulty If right dot is flashing bottom power supply is faulty Call HP support per appendix A Getting Support Line fault On Le If left dot is flashing check top power cord and source If right dot is flashing check bottom power cord and source Fan fault Immediately shut down server and switch power off On see page 11 17 Call HP support per appendix A Getting Support Activity Light Error Displays Link Drive Problems Activity Activity Off Network problem See Network Failures on page 11 11 ne Off at Drive fails to spin up See Drive Fails to Spin Up on startup page 11 12 Solidon after Fault call HP support per appendix A Getting Support startup Resolving Problems with Your Server 11 3 Drive Power Light Error Displays Drive Power Problems Flashing yellow on single drive Power problem for that drive Try replacing that drive with another Call HP support per appendix A Getting Support Flashing yellow on all drives Possibly excessive temperature Immediately shut down server and switch power off instructions on page 11 17 See Excessive Drive Temperature on page 11 12 for troubleshooting Flashing red on all drives Excessi
91. first line of the display Installation 2 9 Subnet Mask 7 Default Gateway 8 2 10 Installation Press to scroll down to the next parameter the IP subnet mask The subnet mask determines what traffic should be sent to the gateway and what traffic stays on the local segment You will see a default based on the class of IP address you set in step 6 above An example for class C is shown below To change this parameter press W to select it Then specify the subnet mask in the same format and with the same procedure as described for the IP address in step 6 above Press Y to scroll to the next parameter the default gateway default router address All traffic directed outside the local network according to the subnet mask step 7 above is sent to this default gateway The default 000 000 000 000 specifies that no default gateway is set M v To change this parameter press to select it Then specify the gateway address in the same format and with the same procedure as described for the IP address in step 6 above When the addresses are set up you have configured the minimum requirements to put the server on the network so that you can make a remote connection and use the embedded web interface to make further configuration changes before providing client access Optional Additional Control Panel Changes Password Auto Restart Link Speed No Further Control Panel Changes 10 Refer to
92. for each packet transmitted or received The server is accessible over the network to client users using standard network file system protocols The server can be administered using the embedded HD Server Admin with a web browser If your server deviates from the above conditions after it has been set up see chapter 11 Resolving Problems with Your Server Web Browser To check and customize the server s network and file system Network Setup configuration you may use a web browser at another station on the network For further requirements and information see Using a Web Browser on the Network on page 4 1 12 Start the browser Refer to the server s IP address you noted in step 11 page 2 12 In the browser s address field you will include the IP address shown below as lt 1p address gt in the URL of the server http lt IP address gt If you configure a DNS name for this server on the DNS server you can use the name in place of lt 1P address gt On the first page of the Installation Wizard shown below you are given the choice to bypass the wizard and go directly to HD Server Admin go to page 4 3 or to proceed with the installation wizard which is the quick and easy setup procedure described here E HP SureStore HD Server Admin File Edit View Go Favorites Help Address http 192 168 1 1 ca is Be SureStore Installation OME Wizard Welcome Welcome to the HP SureSt
93. form the installation steps in chapter 7 Adding Hard Disk Drives to install the drive module in the server and to restart the server On the Disk Setup page select the unused disk drive Click the button to make it the spare drive Click JQX8 Confirm the selection is correct and click HEN On the diagram the hot spare will be connected to the volume with a dotted line Once you have added the hot spare as described in this section there are two alternatives for using it in the volume e Ifa drive that is part of the volume should fail the spare disk drive automatically will be activated and will replace the failed disk drive This takes place without interrupting service to clients On the diagram the status of the drive will be shown as failed Replace it at a convenient time using this same procedure Add a Disk Drive as the Hot Spare e You may change the installed disk drive from its role as a spare to become part of the volume using the following procedure Add the Spare to the Volume In both cases you will no longer have the extra redundancy of a spare in case of a drive failure 4 8 Configuration Using a Browser HD Server Admin Add the Spare to the Volume Delete and Recreate the Entire Volume CAUTION Once you have added the spare as described in the previous section Add a Disk Drive as the Hot Spare you can change its role to be part of the volume However this drive will no lo
94. fthe failure reoccurs then replace the affected drive with another hard disk drive module 3 Ifthe failure reoccurs then replace the enclosure and try again For replacement call HP support per appendix A Getting Support Excessive Drive Before you restart the server check the following Temperature Verify that the fan for the enclosure and the fans for the power supplies are operating e Verify that all slots without disk drive modules are covered with filler panels If one cannot be found order part Hot swap drive module slot cover 5063 8391 e Make sure that the enclosure side door is closed e Make sure that the rear air vents are at least six inches from any obstructions e Make sure that the ambient temperature does not exceed the range specified in Operating Temperature on page C 2 e If all the above appear normal then restart the server and verify that the Drive power light briefly flashes red If it does not the enclosure is faulty Call HP support per appendix A Getting Support Lost The two types of optional passwords are the control panel password Administrator see page 3 3 and page 2 11 and the web user interface Password administrator password page 4 5 If either of the the passwords is set and then forgotten you can do the following procedure which removes both of them 1 Do the procedure Open the Enclosure on page 11 25 2 Push the red password reset button on the ba
95. guration 2 9 to 2 10 4 6 4 10 to 4 12 connector C 1 failures 11 10 to 11 11 link activity light 2 12 11 2 to 11 3 neighborhood 5 1 11 10 speed and duplex setting 2 11 3 6 6 3 11 11 New Zealand warranty statement B 3 No link display for Link Speed 4 2 11 11 normal operation 2 12 2 16 6 4 6 10 11 1 to 11 2 notification e mail 4 6 4 12 6 9 SNMP 4 6 6 9 O open enclosure 11 25 to 11 27 operating states 6 4 6 10 11 1 see also maintenance see also normal operation P parameter see configuration pass through authentication 4 11 5 3 6 8 password control panel 2 11 3 3 to 3 4 3 6 6 3 to 6 4 11 12 HD Server Admin 4 5 11 12 lost or forgotten 11 12 reset button 11 12 user or share 4 10 to 4 11 5 1 to 5 2 path to share 5 2 PDC 4 6 permissions 4 10 to 4 11 PF on power display 2 8 6 1 11 3 phone server contact 6 9 support from HP A 1 ping to check IP accessibility 4 2 11 10 to 11 11 Index 5 power cabling inside enclosure 8 7 11 31 connector 2 7 to 2 8 6 1 8 7 11 31 cord 2 3 2 8 6 1 D 5 cycling power 6 5 to 6 6 6 10 11 18 to 11 19 display 2 7 to 2 8 2 12 2 16 6 1 to 6 2 6 4 11 2 to 11 3 drive power light 2 8 2 12 2 16 6 1 6 4 11 1 to 11 2 11 4 fault indication 2 16 11 3 to 11 4 input switch see voltage main power light 2 7 to 2 8 2 12 6 1 to 6 2 6 4 11 1 to 11 3 sequence for power on 2 8 sources 2 6 2 8 6 1 specifications C 1 supplies 2 6 11 3 C 1 switch 2 7 to 2 8 6
96. guration Using the Control Panel describes the configuration and operational tasks done at the control panel in front of the server 4 Configuration Using a Browser HD Server Admin describes the configuration and management tasks that use the embedded web tool HD Server Admin at any station on the network After completing all the installation and configuration steps the server is ready to serve users on the network just like any other file server For instructions to map a drive to the server for a client station use chapter 5 5 Setting Up Client Access describes how a network client can find and connect to the server When the server has been fully installed and you need instructions on various methods to restart it use chapter 6 6 Shutting down and Restarting describes the procedures for shutting down the server restarting it and power cycling along with the needs for those procedures The operating states of the server are described The previous chapters aid in setting up the server The remaining chapters aid in tasks that you may or may not need to perform When you need to add a hard disk module or an optional tape drive use chapter 7 or 8 7 Adding Hard Disk Drives describes the selection installation and setup of additional disk drive modules 8 Adding a Tape Drive describes selection and installation of an optional tape drive You can add an internal tape drive or attach an external tape drive Once
97. guration page After you have made configuration changes you should always use this page to store the new server and network configuration information on the volume for backup along with the file system configuration information and the data files You can do this either before or after restarting the server if necessary see Restart below To make the backup for disaster recovery see Making a Disaster Recovery Backup Tape on page 9 7 Configuration gt Shutdown Restart page Many configuration changes though they have been applied using ETT require the server to be restarted before taking effect You can perform the restart by selecting Shutdown and Restart on this page HP Server Admin will be unavailable until the restart completes See Restart Procedures on page 6 6 for more information Configuration Using a Browser HD Server Admin 4 13 Check Status Check File System Check Events Check Backup Schedule and Log Monitoring Status with HD Server Admin Identity page The server name product name and the status of the server are shown at all times at the top of the HD Server Admin web pages above the tabs Use the EY button where available for full interpretation of all the data available to you The Identity page the initial page shown in HD Server Admin also has some basic information such as server name and IP address Status gt Summary page For the detailed status of the components of
98. he enclosure s power cable 11 28 Resolving Problems with Your Server Note SCSI ID 5 The adjacent connection is the SCSI ribbon cable connection see illustration above Squeeze the levers at both ends of the connector to release it from the connector on the tape drive Ona DAT24i drive the connector will release from a 68 to 50 pin adapter The tape drive is now fully detached Push the tape drive module from the inside rear and with your other hand receive it from the front of the enclosure The module consists of the tape drive mounted on a tray Set the module down Tape drive Screws in upper mounting SCSI ID holes secure drive in tray Unpack the new tape drive module and prepare it to be identical to the removed one in the following ways see illustration above Drive installed in the L series mounting tray Power extender cable attached or not attached see step 4 For DAT24i move the 68 to 50 pin adapter to the new one Same SCSI ID set A drive with SCSI ID 3 is recognized as Drive 1 for backup and restore functions See chapter 9 Resolving Problems with Your Server 11 29 8 Insert the new tape drive module consisting of the tape drive in its tray into the tape drive slot at the front of the server The tray must fit between two sheet metal guides at both sides of the enclosure If the tray does not slide easily it may not be inside the guides When the tray is fully inserted its front h
99. he Firmware Update page displays the Current Firmware Version and the Alternate Firmware Version images stored in the server s Flash memory The server is preconfigured with two copies of the same version Note 1 Ifyou possibly have switched to the backup alternate version of firmware verify that the version you have downloaded per Downloading an Update above is newer than either version 1 The version that this procedure installs will replace the Alternate Firmware Version Verify that it is the one to discard 1 Normally switch images only if an update fails or if the server does not boot properly after an upgrade If the alternate version is the same version number as your update and you need to switch to it see Switching to the Backup Image on page 10 3 To update from the disk file to the server s Flash memory enter the disk image filename on the Firmware Update page You can use the button to find it Click the button This will replace the alternate firmware version with the selected new version and then will set the new version to be used at the next restart of the server You must shutdown and restart the server to use the new image you selected The new one will then become the current version and the previously current one will be the alternate as a backup 10 2 Updating the Firmware Note Switching to the Backup Image The server s Flash memory stores two images of firmware And on
100. he network P to the hub or switch Note for switch connections Verify that the physical layer configuration of the switch port that is auto negotiation duplex setting and speed matches the setting for iiri on the server Check for alerts and check the event log for problems See Alerts on Control Panel on page 11 7 See the Status gt Event Log page instructions beneath Failure Warning Status in HD Server Admin on page 11 9 In HD Server Admin use a workstation on the network and see page 4 3 to 4 4 go to the Security gt Microsoft Networking page and check the Security Model If it is Share Level go to the Configuration gt File Shares page and check that correct full access or read only password is being used If it is User Level go to thee Configuration gt Users Groups page and check the list of users For that user check the groups permissions and type of access Use the ET button where available for assistance If you set up security for users and optionally groups and a user still has undesired access go to HD Server Admin use a workstation on the network and see page 4 3 to 4 4 On the Security gt Microsoft Networking page make sure that Security Model is set to User Level Resolving Problems with Your Server 11 11 Drive Fails to 1 Remove and reinstall all hard disk drive modules Use the Spin Up procedure Replace Disk Drive Module on page 11 23 2 I
101. ide the module slowly into the slot until it stops at the end of the drive lever The module remains extended about 5 mm or 0 2 inches from the adjacent surfaces in this position See the illustration below With drive lever pulled out slide module into slot until it stops 7 4 Adding Hard Disk Drives Press the drive lever down until it latches The module fully engages while the locking tab and pin snap into place Both the front of the module and the drive lever are flush with the adjacent surfaces in this position Pushing down the drive lever to snap module into place Lock the drive keylock if desired to prevent drive removal The locked position is marked beside the keylock pointing toward the top of the server Adding Hard Disk Drives 7 5 Startup and Configuration 1 The startup procedure depends on whether the server is powered off or is powered on but idling in the shutdown state e Ifthe server is being installed and started for the first time go now to the installation procedure on the Quick Setup sheet or in this manual go to Connecting and Starting Up on page 2 8 and continue with the procedures in chapter 2 Because your server was initialized with the drives installed at the factory you must configure the new drives You will find the procedure in chapter 4 in the section Set Up Disks on page 4 7 e Ifthe power is off and the server has already been installed restart the server by
102. iguration gt Disk Setup page in HD Server Admin e Tf your volume is OK or degraded use to add the drive to the volume see page 4 8 e Tf your volume is failed use see page 4 9 Then restore all the volumes s data from backups For using a local tape drive see Restoring Files starting on page 9 9 The enclosure must first be opened according to the instructions in this section to do some of the procedures listed below Replace the internal tape drive page 11 28 Replace the server module page 11 31 Reset the passwords page 11 12 Assemble the following tools e a flat blade screwdriver to open the enclosure door HD Server s enclosure key for opening the keylock If the server is not powered on skip to step 6 Notify users of the interruption in service while the server is shut down Recommend that users close all files Resolving Problems with Your Server 11 25 4 Shut down the server using one of the following methods e Use the control panel s view mode as follows Press y twice Use the A or Y button to scroll to the parameter Press Y and confirm with Va again Use HD Server Admin s Configuration gt Shutdown Restart page Click Shutdown and EU 5 When you see the following display on the control panel use the power switch to switch the server s power off 6 Disconnect both power cords from the rear of the server CAUTION 1 Never open the si
103. isplays a list of scrolling alert messages Alerts can be cleared by pressing v Displays the hardware LAN address of the server Show setting only Show setting only Displays the running firmware version Show setting only Show setting only Displays the firmware version of the boot ROM code Prompt Not available in r view mode Sets some parameters on control panel and in HD Server Admin to defaults for first installation Prompt V 4 Allows you to specify a control password to control access to these menus marks parameters affected by marks parameters also set using HD Server Admin the embedded administration tool 3 6 Configuration Using the Control Panel Parameter In Setup Mode in View Mode Description Prompt Prompt Shuts down file services This allows you to safely Press AO t Bvt switch off power or insert drives In setup mode allows server initialization to complete first then go to normal operational display In view mode returns to normal operational display marks parameters affected by marks parameters also set using HD Server Admin the embedded administration tool Configuration Using the Control Panel 3 7 8 8 Configuration Using the Control Panel Configuration Using a Browser HD Server Admin Using a Web Browser on the Network The configuration
104. l Then press V down button several times to cycle through the parameters until ler is displayed When finished viewing press the X button and confirm with the Y button to exit You can also view your current version of the firmware using HD Server Admin on a workstation on the network see page 4 3 on the Identity and Status web pages Both the current image and alternate image on the server are also shown on the Configuration gt Firmware Update page Select the Configuration tab and click the Firmware Update button under it Checking for an Update Contact your HP authorized dealer for the most recent release of firmware You can check and download from the HP web site for support You can access that site using a link on the Support page in HD Server Admin see page 4 3 The URL is http www hp com support hdserver Or you can contact your nearest HP Customer Care Center see page A 1 Updating the Firmware 10 1 Downloading an Update When an updated version of the HP SureStore HD Server 4000 firmware is available on the HP web site copy the image file to a directory on the HD Server Updating the Server You must update the image on the server s Flash memory from the file you downloaded to the directory on the server Use a web browser at a computer on the network to start HD Server Admin See page 4 1 to page 4 4 Click the Configuration tab Click the Firmware Update button below the tab T
105. l symbol or flashing characters are in the second line of the display or to edit characters in the setting Press Y to accept the setting Refer to Control Panel Reference on page 3 1 for button behavior 3 4 Configuration Using the Control Panel Exiting the Control Panel Notes for Setup To finish using the control panel view mode or setup mode press X to cancel You will see one of the following displays le Vv Press Y to confirm the exit a m m If your IP address subnet mask and gateway settings are inconsistent when you attempt to exit from setup mode the error message shown below displays for three seconds In response press Y or wait three seconds Return to the three addressing parameters to correct the inconsistency If you do exit without correcting the error the server may be inaccessible on the network When you exit setup mode your changes are saved and take effect Startup of the server will continue until the file system is ready and the server is ready for client access Verify that you see the normal operating display on the front of the server as described in Normal Operating State on page 6 4 Configuration Using the Control Panel 3 5 Reference Table Control Panel Parameters Menus and Settings Parameter In Setup Mode In View Mode Description Settings menu Show setting only Selects the mechanis
106. m for determining the IP address subnet mask and default gateway Show setting only The Internet address of the server The default setting is an illegal IP address Edit the default for example Edit the default Show setting only Show setting only Determines when the traffic is directed through a gateway The default you see depends on the class of IP address that is set example is class C Address of the default router or gateway through which all traffic directed outside the local network according to the subnet mask is directed The default is that no default gateway is set Settings menu default Show detected speed followed by current setting You can view the actual speed amp duplex mode detected followed by current setting in parentheses e g a1 Meaning of settings Autodetect and set network speed amp duplex mode 10H Fix speed to 10Base T half duplex 10F Fix speed to 10Base T full duplex 100H Fix speed to 100Base T half duplex 100F Fix speed to 100Base T full duplex The setting is not in effect network not connected Settings menu F default Show setting only Specifies whether the server will automatically restart up to 3 times after a critical error or whether it will halt Not available in setup mode Show setting only set at factory Snow list only default Show setting only D
107. m the normal operating state and setup mode available from the initialization state see page 6 10 Boot mode has special uses for product code see page 10 3 View Mode You can use view mode for viewing the current settings for reading any alerts for checking the link type for changing the control panel password and for shutting down the server While the server is operating normally you enter view mode by pressing the button on the control panel You will be prompted for the control panel password if you have set one In that case see Supplying the Password for Access on page 3 3 and then return here The control panel display then alternates the following instructions for entering view mode Press any control panel button to proceed in view mode or wait about 30 seconds The settings are listed in the table on page 3 6 For procedures that use the control panel refer to the following e For shutdown see chapter 6 Shutting Down and Restarting e To check errors and alerts see chapter 11 Resolving Problems with Your Server Setup Mode Enter setup mode to make changes to the server s settings e This happens automatically when installing the server for the first time see chapter 2 if you choose the manual method of IP address setting Proceed to page 2 9 for additional setup procedures e After installing the server for the first time you can get into setup mode whenever you
108. mote station can reach the IP address assigned to the server The IP address used in the URL in step 2 on page 4 1 is the same one configured onto the server except with the leading zeroes omitted Check the control panel The link activity light above the control panel display see page 2 7 is lit to show a link established Li i parameter on the control panel shows a setting established not No link The IP address mask and gateway assigned to the server are legitimate for the subnet used See also chapter 11 Resolving Problems with Your Server 4 2 Configuration Using a Browser HD Server Admin Initial Page Setup with HD Server Admin You can change configuration and monitor and administer the server using the HD Server s embedded web tool named HD Server Admin This chapter focuses on the tasks you can do with the tool All configuration tasks can be done using this utility except for the cad settings found only on the rontal penek 1 F med for the control panel and E E To access this tool use the procedure Using a Web Browser on the Network on page 4 1 Identity page HD Server Admin starts with the display of the Identity page shown below If the display starts with the Installation Wizard instead go to page 2 13 3 HP SureStore HD Server Admin File Edit View Go Favorites Help Address E http 192 168 1 1 HPHDSERV123456 Status OK HP Sur Identity Seculiy Bucs
109. mproper site preparation or maintenance For Australia and New Zealand Poliza de Garantia M xico 5 TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country to country state to state or province to province 6 HP will be liable for damage to tangible property per incident up to the greater of 300 000 or the actual amount paid for the product that is the subject of the claim and for damages for bodily injury or death to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product 7 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATE OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries states
110. nd confirm with Y again to load the selected version as the server s running firmware image The server restarts 1 This operation has an effect on subsequent update operations A firmware update described in Updating the Server on page 10 2 will replace the new alternate image Updating the Firmware 10 3 After updating and then reverting to the alternative image you may see on the Firmware Update page the following example Current Firmware Version A 00 00 Alternate Firmware Version A 01 01 After updating to A 02 01 for example and restarting you would see on the Software Update page the following Current Firmware Version A 02 01 Alternate Firmware Version A 00 00 Your new update would therefore replace the previous backup version A 01 01 because you had switched to the backup image 10 4 Updating the Firmware 11 Resolving Problems with Your Server Check Indicators Normal Front View of HD Server Indications Main power light Power display Enclosure Power switch keylock Server module Internal tape dive Control panel Control panel Tape activity light display Attention clean light Lnkactivity light Drive activity light Drive keylock Drive power light Resolving Problems with Your Server 11 1 Light LED Condition Main power On Power display HF Drive power Flash red then green at startup then solid green Drive activity Green at startup
111. nger provide the extra redundancy of a spare in case of a drive failure On the Configuration gt Disk Setup page click the spare disk drive Click the button to add it to the volume Click E589 Confirm the selection is correct and click DIES The data in the volume will be redistributed over the increased number of drives This may take one or two hours to complete The volume will be on line accessible to the administrator and clients during this time However file access may be slower You may want to delay client usage of the server until finished The added drives will be connected to the volume with solid lines You may need this procedure if you redeploy the server or need to rebuild the volume entirely 1 To delete the volume means to destroy all the file data along with the event log and the configured information on shares users groups and passwords Click the BT button on this Configuration gt Disk Setup page for more information on the effects Make sure you have backed up important data To delete the volume click Volume C and click the button Perform the requested confirmations carefully The server will automatically restart HD Server Admin will be temporarily disconnected until the restart completes Once you are viewing this Configuration gt Disk Setup page after the volume has been deleted the disk drives will appear unused and no volume icon will be displayed You can create the volume when it ha
112. nt when you attempt to exit the error message shown below displays for three seconds In response press Y or wait for three seconds Return to one of the three addressing parameters to correct the inconsistency see page 2 9 If you do exit without correcting the error the server may be inaccessible on the network Installation 2 11 Verify Normal Operating State Note the IP Address 2 12 Installation 11 Startup of the server will continue until the file system is ready and the server is available on the network for client access or for further configuration The following are indicators of normal operation Refer to the front view illustration on page 2 7 The main power light above the power switch is on The drive power lights on operating drives are green and the drive activity lights flash when data is read or written The control panel displays the server name on the first line and alternates on the second line between the date and time whether there are any alerts to read and the IP address Examples It is not normal for the IP address to be 000 000 000 000 The server is inaccessible over the network in this case The IP address is not shown if a control panel password has been set Make a note of the IP address displayed it is needed in subsequent steps The link activity light above the control panel display is green when the network link is established It blinks
113. o their parent directory The path of the parent of the selected files or directories is not stored 9 4 Backing Up and Restoring Files Note One Tape Only Specify Options T You cannot change tapes during a backup of this server so you must specify a set of files that will fit on one tape Your file system may be too large to fit on a single tape See Capacity on page 9 2 for further information Use backup schedules to back up different file sets at different times See also Making a Disaster Recovery Backup Tape on page 9 7 for an additional backup recommendation which may or may not fit on the same tape On the Backup page or Schedule Entry page see page 9 4 click the button to access the Backup Options page Drive Select The HD Server 4000 may have up to two tape drives attached One can be internally installed and one can be externally attached to the SCSI connector at the rear of the server The default selection is Drive 1 For the option Drive Select select Drive 1 or Drive 2 Drive 1 selects the tape drive with SCSI ID 3 the internal drive as recommended for installation and Drive 2 selects the tape drive with SCSI ID 5 the external drive as recommended for installation See chapter 8 for installing internal and external tape drives Tape Catalog Check this box to make a listing of the files as they are backed up on the tape Specify a disk file to store this listing It can help in doc
114. oad Eject Tape the tape is rewound if necessary and unloaded Unloading prevents the next backup from recording over this one Note that on HP DLT drives the tape will not be ejected when unloaded merely made inaccessible for further recording until manually reloaded Backup Restore Log Use a browser at a network workstation to start HD Server Admin See page 4 1 to page 4 4 Click the Backup Restore tab Click the Log button under the tabs to access the Backup Restore Log page This page displays the contents of the log stored in the c system logs directory on the volume It accumulates a list of backup and restore events To erase all events in the log file and restart accumulating events e Use the button on this page or e Mark the Reset Log checkbox on Options pages from Backup Restore and Schedule Entry pages see page 9 6 and page 9 10 Backing Up and Restoring Files 9 11 9 12 Backing Up and Restoring Files 10 Updating the Firmware When firmware upgrades are available the image stored in Flash memory on the server can be easily updated over the network In addition to the image currently being used an alternate image of the firmware is also available on the server in case an update fails in process Checking Current Image You can view the current version of the product code on the control panel of the HD Server While the server is operating enter view mode by pressing the y button on the control pane
115. oles align with the holes in the metal front of the enclosure Slide tray between sheet metal guides A J H i 9 Usethe Torx 15 screws that you removed from the old tape drive module in step 3 on page 11 28 to secure the new tape drive module to the enclosure 10 Inside the enclosure at the rear of the tape drive attach the SCSI cable connector labeled TAPE to the SCSI connector or adapter at the back of the drive TAPE faces upward Push on the white tab to slowly and firmly push the connector See illustration below When fully secured the two levers at the sides of the connector will pop outward Attach SCSI i cable connector Do not push on side levers Push on white tab CAUTION 4 Do not push on the levers to secure the SCSI connector Push on the back of the connector on the SCSI cable instead Care and firmness are required due to the large number of small pins 11 30 Resolving Problems with Your Server Replace the Server Module 11 Inside the enclosure find the unattached connector on the power 12 13 1 cable Attach it to the tape drive s power connector or to the power extender cable See the illustration below It is keyed to fit only one way Power cable Tape drive power connector or extender Check that the red button at the near end of the server module above the tape drive module is in its most fully out position Do the proced
116. om the front of the enclosure with your other hand beneath the module Support the module with your whole hand do not pull on the front plastic panel 9 Make sure that the new server is installed in its metal tray in the same way as the old one 10 Insert the new server module into the server slot at the front of the server The tray must fit between two sheet metal guides at both sides of the enclosure Ifthe tray does not slide easily it may not be inside the guides When the tray is fully inserted its front holes align with the holes in the metal front of the enclosure Slide tray between sheet metal guides Resolving Problems with Your Server 11 33 11 12 13 14 15 16 17 18 Use the Torx 15 screws that you removed from the old server module in step 3 on page 11 31 to secure the new server module to the enclosure Inside the enclosure find the white plastic power connector It is the in line connector on the power cable not the connector at the end of the power cable for the tape drive See the illustration below Attach that connector to the leftmost connector labeled Power on the rear of the server module It is keyed to fit only one way Plug in power cable Attach the RJ 45 cable into the next connector labeled 10 100 It is keyed to fit only one way Attach the serial cable into the next connector labeled Serial It is keyed to fit only one way At
117. on files are not available for restoring then use the Installation Wizard and HD Server Admin to reconfigure your networking parameters and security model Do not configure shares users and groups and backup schedules yet Use HD Server Admin on a workstation on the network see page 4 3 to 4 4 Go to the Configuration gt Disk Setup page Click on the button By default all disk drives are selected If you want to exclude any of the disk drives from the volume deselect each one If you have more than three selected you are given the option of using one as the hot spare Perform the requested confirmations Resolving Problems with Your Server 11 21 7 Check your lists of backup sets for the components described below and for how to restore them For using a local tape drive see Restoring Files starting on page 9 9 and restore all data and configuration files e Directories that are parents of the shares and the backup file sets Check your backup sets to determine which directories will not be restored from backups Create those directories on the server Use the Configuration gt File Shares page as described on page 4 10 e The c system or c system config directory the configuration files Restore that directory from backups to overwrite the same default directories If that directory is not backed up then configure your users groups passwords shares and backup schedules as described on pages 4 10 4
118. ontinuation By default the threshold for reporting the events is Warning that is events with a seriousness of Panic and Warning are recorded and events of less seriousness Notice and Continuation are not recorded in the log E Mail Configuration gt Alerts gt Email page E mail Notification By default alerts for this server appear on its control panel appear of Alerts as events in HD Server Admin see Check Events on page 4 14 and are enabled as SNMP traps for viewing by network management tools such as HP OpenView and HP TopTools If you wish any alerts for this server to also be sent as e mail to the administrator then enable Email Alerts specify the e mail server by its IP address If a DNS server is configured on the Configuration gt Network gt TCP IP page you may specify the e mail server by its DNS name as long as the server is currently accessible on the network 4 12 Configuration Using a Browser HD Server Admin Set Up Backup Schedule Back Up Changes Restart the Server to Effect Changes Backup gt Schedule page Backup gt Backup page If an internal DAT tape drive is installed in the server or if an external tape drive is attached directly to the server see chapter 8 Adding a Tape Drive then use these backup pages to back up files stored on the server as described in chapter 9 Backing Up and Restoring Files Configuration gt Save Restore Configuration gt Save Confi
119. or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU For Specific Regions For consumer transactions in Australia and New Zealand The warranty terms contained herein except to the extent lawfully permitted do not exclude restrict or modify and are in addition to the mandatory statutory rights applicable to the sale of this product to you Hewlett Packard de M xico S A de C V con domicilio en Prolongaci n Reforma No 470 Col Lomas de Sta Fe 01210 Delegaci n Alvaro Obreg n Tel 326 46 00 Garantiza este producto por el t rmino de doce meses en todas sus partes y mano de obra contra cualquier defecto de fabricaci n y funcionamiento a partir de la fecha de entrega al consumidor final En el caso de productos que requieran de ense anza o adiestramiento en su manejo o en su instalaci n a partir de la fecha en que hubiese quedado operando normalmente el producto despu s de su instalaci n en el domicilio que se ale el consumidor Warranty B 3 B 4 Warranty CONDICIONES 1 Centros de Servicio Refacciones y Partes Para hacer efectiva esta garantia no podran exigirse mayores requisit
120. ore HD Server Installation Wizard The Server has been configured with default settings The Installation Wizard will help you change and review some of these settings When you finish with the Installation Wizard you will be presented with the full featured HD Server Admin Optionally you may accept the default settings and go directly to HD Server Admin Use the Installation Wizard Go straight to HD Server Admin Cancel 13 Allow the Installation Wizard to remain selected and click the button to proceed Click when finished with each page you will be guided through the configuration parameters used for most network environments Use the EAJ button for assistance on the pages Installation 2 13 14 When you reach the Finish page click the ATEN button to apply the setup changes you have made and to exit the wizard Es HP SureStore HD Server Admin A lx File Edit view Go Favorites Help Address htt 192 168 1 1 y CA eS SureStore Installation rower Wizard Finish The installation setup is almost complete All that remains is for you to apply any changes you have entered You may still go back and review or change settings Selecting Finish will apply the changes you have made and exit the Install Wizard lt Back Finish Cancel Ifthe changes you have made in the wizard require restarting the server as server name and IP changes require for example you will see a check in
121. ortados Lugar de uso o mantenimiento inapropiados Da os durante el traslado o Po mm Cualquier violaci n de las condiciones de uso instalaci n y mantenimiento necesarias especificadas en el Manual de Operaciones Si el cliente usuario final durante el periodo de garantia pusiera en conocimiento de HPA la existencia de los defectos definidos anteriormente HPA podr seg n prefiera reparar oreemplazar el producto si est averiado Cualquier producto de reemplazo ser nuevo o como nuevo En caso que al momento del reemplazo no hubiese disponible un producto id ntico al reemplazado ya sea por discontinuaci n de su producci n falta de stock o por cualquier otra causa HPA se reserva el derecho de suministrar un producto de prestaciones o funcionalidad por lo menos iguales a las del producto reemplazado Si luego de un plazo razonable no fuese posible para HPA reparar o reemplazar el producto el cliente tendr derecho como nica compensaci n al reintegro del precio de compra contra la devoluci n del producto a HPA Warranty B 5 B 6 Warranty B Limitacion de la garantia 1 NI HPA NI NINGUNA ENTIDAD O PERSONA DIRECTA O INDIRECTAMENTE VINCULADA O RELACIONADA CON HPA A OFRECEN NINGUNA OTRA GARANTIA DE NINGUNA INDOLE EXPRESA O IMPLICITA ORAL O ESCRITA RESPECTO AL PRODUCTO AL QUE SE REFIERE ESTA GARANTIA O B FORMULAN NINGUNA GARANTIA IMPLICITA DE COMERCIALIZACI N O ADECUACI N DEL PRODUCTO PARA UN PROP
122. os que la presentaci n de esta p liza junto con el producto en el lugar donde fue adquirido o en el centro de servicio ubicado en el domicilio de la parte superior de esta hoja mismo en el que se pueden adquirir refacciones y partes 2 Cobertura La Empresa se compromete a reparar o cambiar el producto as como las piezas y componentes defectuosos del mismo sin ning n cargo para el consumidor Los gastos de transportaci n que se deriven de su cumplimiento ser n cubiertos por Hewlett Packard de M xico S A de C V 3 Tiempo de Reparaci n El tiempo de reparaci n en ning n caso ser mayor a treinta d as contados a partir de la recepci n del producto en cualquiera de los sitios en donde pueda hacerse efectiva la garant a 4 Limitaciones Esta garant a no es v lida en los siguientes casos 1 Cuando el producto ha sido utilizado en condiciones distintas a las normales 2 Cuando el producto no ha sido operado de acuerdo con el instructivo de uso en idioma Espa ol proporcionado 3 Cuando el producto ha sido alterado o reparado por personas no autorizadas por Hewlett Packard de M xico S A de C V Notas El consumidor podr solicitar que se haga efectiva la garant a ante la propia casa comercial donde adquiri el producto siempre y cuando el fabricante o importador no cuente con talleres de servicio En caso de que la presente garant a se extraviara el consumidor puede recurrir a su proveedor pa
123. ote 10 11 12 13 14 a Attach one end of the SCSI cable accompanying your tape drive to the rear of the tape drive unit Attach the other end of the SCSI cable to the SCSI connector on the rear of the server If it does not have the correct connector refer to the Ordering Information in the electronic User s Guide on the HP SureStore Tape CD ROM for the correct cable Ensure that a SCSI terminator is attached to the tape drive unit or the end ofthe SCSI bus The terminator you remove from the HD Server s SCSI connector HP part no 5063 5324 may be moved to the tape drive Otherwise you may use the SCSI terminator attached to the rear of the tape unit shown below SCSI connector with terminator installed If the server has not yet been installed go now to the installation procedure on the Quick Setup guide or in this manual go to Connecting and Starting Up on page 2 8 and continue with chapter 2 Attach the power cord to the tape drive unit and to a power source Power up the unit before switching on the server s power On the front of the server switch on power and verify normal operation page 6 4 Notify users that file service is resumed Refer to chapter 9 for configuration of backup functions Tape drives must be cleaned regularly for reliable service Follow cleaning instructions in the electronic User s Guide on the HP SureStore Tape CD ROM Adding a Tape Drive 8 9 Using
124. outer if any Locate two power sources for plugging in both redundant power supplies on the server Verify that the main power light above the power switch is off illustrated on page 2 7 If it is on disconnect power Verify that the power supply input voltage is set according to the power standards in the country of use set the two voltage switches on the rear of the enclosure see the rear view on page 2 7 to 115 volts or 230 volts Also verify that the power cords are appropriate for the country of use see page 2 3 for a list Install any optional hardware additional disk drives tape drives rack mounting See Adding Modules on page 2 5 Rear View of HD Server SCSI terminator or remove and attach external tape drive RJ 45 network connector 2 power plugs 2 voltage selection switches Main power light Power display Enclosure Power switch keylock Server module Internal tape drive Control panel Link activity light Drive power Drive activity Drive keylock lights Installation 2 7 Startup Steps Note Note 2 8 Installation Connecting and Starting Up 1 J While the power is off attach your network cable to the RJ 45 connector on the rear of the server See the rear view illustrated on page 2 7 If you have attached an external tape drive now install its power cord and switch on its power Attach the two power cords to the rear of the server and to power ou
125. pare capability Networking e 10Base T Ethernet or 100Base TX Fast Ethernet e TCP IP Windows Networking e SMB e WINS support e Supported clients Microsoft Windows 95 98 and Windows NT 4 e NT domain pass through authentication Administration and Management e Embedded web administration interface and web based installation wizard e Control panel LCD for basic configuration with password protection e DHCP BOOTP and manual configuration of network parameters e E mail SMTP and SNMP alert notification Backup Optional internal and external tape drive Scheduled backups Backup of shared directories over the network System Redundant power supplies and power cords Internal tape drive option Pedestal or rack mount with optional rack mount kit Automatic server restart Firmware stored in Flash memory with firmware upgrades over the network Lockable enclosure and disk drives Other network management tools such as HP OpenView HP TopTools and other managers through SNMP sets and gets Product Overview 1 3 1 4 Product Overview Installation The first time the HP SureStore HD Server 4000 is started it automatically prompts and waits for the IP address setting at the control panel Then when you access the embedded web interface using a web browser the server runs an installation wizard This chapter is a guide to the entire installation process It details the installation steps and directs
126. ple the HP DAT40i has a native capacity of 20 GB If the compression of the files you back up on it is actually 2 1 then 40 GB will fit Actual compression will vary Since each backup on the HD server can use only one tape you may not be able to back up the entire file system at a single time You can schedule up to eight different backups each comprising a portion of the file system For example if your server uses six 9 GB disk drives with the sixth drive as a spare the storage capacity of your RAID volume is approximately 4 times 9 GB or 36 GB since RAID 5 uses the equivalent of one drive for redundancy A file system that fills all capacity on the server may therefore fit on a single 40 GB tape if compression is used and reaches the 2 1 ratio If you convert the spare to a sixth drive and fill it then you must ensure that you have the tape capacity of 5 6 drives minus 1 for RAID times 9 GB or 45 GB with enough compression before you include the entire file system on one tape Reliability Frequent causes of restore failures are blank and damaged tapes Another is that the desired file cannot be found on the tape Some preventions are the following e Correct handling of the tape on insertion and ejection Never use force in inserting cartridges Place it squarely in the slot and push it gently in the middle until the mechanism pulls in the cartridge e Correct storage of the tape Heat condensation dust and magneti
127. ps pages in HD Server Admin as described on page 4 11 If the password is the same as that used for the workstation login account it need not be specified If pass through authentication is in effect with user level security then the password is configured on the domain controller which is specified on the Configuration gt Network gt Microsoft Networking page in HD Server Admin as described above on page 4 6 If the share level security model is in effect as it is by default then the password is configured on the Configuration gt File Shares page in HD Server Admin as described above on page 4 10 Setting Up Client Access 5 3 5 4 Setting Up Client Access Shutting Down and Restarting Startup Steps Note Use this chapter when you are starting up or shutting down or restarting the server after the first time you started it When you start the server for the first time refer instead to one of the following Quick Setup sheet Connecting and Starting Up on page 2 8 Starting Up the Server 1 J Attach the two power cords to the rear of the server and to power outlets preferably to separate power circuits On the front of the server switch on power See the front view illustrated on page 6 2 Verify that The main power light LED above the power e is on and the power display 2 character LED displays HF Drive power and drive activity lights LEDs blink to indicate self tests The
128. quirements of the Low Voltage Chrertive TASER and the EMC Directive AEE and carries the CE marking accondingly Shicded cables are rocommended to meet the above speciation Tested with Howlect Poekord Co produrta only Grasa Martan Prodact Requlaisons Manager Koaenilic May 13 LAGS Eurepeas Gentect Your lecal Hre kar Packard Baias aad Service Oiee or Heeheu Pakand Cid fiqueriment THE Horronisorgor Eras 1 TMM Einen FAN Regulatory and Safety Information D 3 Safety Statements Follow the basic Safety Considerations described on the page following the title page in this User s Guide Chinese Safety Statement NACER EAS HSA ABRA ATERRBHES MEA TER 1 er ZERA LABELER RAP AR RM 1220V 2 Serre re EMF RAS Aaa aaa 3 MALA ALBA ARAMA BL FRERBA A ALARMA ARENA VAR ERB 5 TRARRE TREME Be ABLKRA EEA PREGA ETRSRM EA amp TAR EIA HRA RBA FIBRAS WRERR ALY RAREST AR AUTE ERE PRAT FAS BAUR HERAA 13 FEXIMEBAAR A 2 FARAI AD F SIA BER AO A 8 010 62623888 6101 AR ok He FB 100080 a TB oe pi amp NA EPES PERAR 1 RHA P Apa A we E 010 65645959 2 RADE AA 010 65645735 D 4 Regulatory and Safety Information WARNING Lifting Precautions Mounting Precautions a HP SureStore HD Server 4000 may weigh in excess of 20 kilograms or in excess of 40 pounds see Weight on page C 1 in appendix C Two people are required to lift the tower When you put the s
129. r password here or you may pass through the authentication to a domain controller by enabling pass through authentication Passthrough Authentication requires further configuration as described immediately below Configuration gt Network gt Microsoft Networking page Pass through authentication on the HD Server allows you to use a domain controller as an authentication server to validate the user passwords on this server so that you need not specify each password in both locations On the HD Server pass through authentication does not use the users and groups configured on an authentication server domain server Users and groups must be configured on this server using the Configuration gt Users amp Groups page above on page 4 11 For pass through authentication of users to be in effect you must do all the following e Specify the name and IP address of the Windows NT domain controller authentication server on this Microsoft Networking page e Set up the usernames and passwords on that domain controller This may already exist The usernames must be identical on that domain controller and on this HD Server e Enter the name of the domain for that domain controller and this server into the Workgroup Domain field on the Configuration gt Network gt Microsoft Networking page See Workgroup or Domain on page 4 6 e Enable Passthrough Authentication on the User page accessed using CMS or TY on Config
130. r and verify that all configuration has been restored and updated 5 Save the server and network configuration that is currently being used from Flash memory to be on the volume Use Configuration gt Save Restore Configuration gt Save Configuration Back up the c system or c system config directory again Multiple Disaster Recovery Server Configuration and File System Use this procedure if your server module needs replacement as well as your file system 1 Replace all damaged drives Call HP support per appendix A Getting Support for replacement parts To replace drives use the Replace Disk Drive Module procedure starting on page 11 23 through step 9 only 2 Replace the server module Call HP support per appendix A Getting Support for replacement parts To replace the module use the Replace the Server Module procedure starting on page 11 31 through step 15 only e Ifyou have used this server module at another network location it may need its password reset So instead of step 16 on page 11 34 push the red button at the near end of the server module so that it stays in the in position e Ifthe server module is fresh from the factory check that the red button at the near end of the server module is in its most fully out position 3 Refer to the procedure Close the Enclosure and Start Up on page 11 27 and perform steps 2 through 6 11 20 Resolving Problems with Your Serv
131. ra que se le expida otra p liza de garant a previa presentaci n de la nota de compra o factura respectiva Certificado de Garantia Argentina Hewlett Packard Argentina S A Monta eses 2150 1428 Buenos Aires Argentina Tel A 1 787 7100 Producto Modelo No de serie Fecha de entrega Vigencia de la garantia Extensi n de la garant a Cobertura de la garant a Hewlett Packard Argentina S A HPA garantiza al cliente usuario final que el producto al que se refiere esta garant a estar libre de defectos de fabricaci n y de mano de obra por el t rmino antes indicado contando desde la fecha de compra del producto por parte del usuario final original a un distribuidor o comercializador debidamente autorizado por HPA La presente garant a cubre nicamente aquellos defectos que surgiesen como resultado del uso normal del producto y no por aquellos que resultasen de a Mantenimientoinapropiado oinadecuado alteraci n o reparaci n realizados por personal no autorizado por HPA b Uso de software accesorios soportes suministros consumibles o interfaz no suministrados por HPA c Modificaciones no autorizadas o uso indebido d Operaci n fuera de las especificaciones ambientales para el producto incluyendo abuso del ciclo de trabajo o uso de cargas de conmutadores sin protecci n contra sobretensiones Uso de medios de impresi n o tarjetas de memoria no sop
132. rge when they are not installed in the server To avoid physical damage 1 Hard disk drives are very susceptible to mechanical shock and can be damaged by a drop as short as one quarter of an inch Take care when unpacking and handling the disk drive If the drop would crack an egg it will probably damage the drive To avoid electrostatic damage Protect the hard disk drive from static electricity by leaving it in its anti static bag until you are ready to install it Before handling the hard disk drive module touch a grounded unpainted metal surface such as the rear sheet metal surface on the HD Server to discharge static electricity When you remove the drive module from the anti static bag handle it only by the frame or tray Do not touch the electrical components Place the module on the anti static bag whenever you set it down To avoid damage to the SCSI connection Do not touch the SCSI edge connector pins the oils on your skin could weaken the contact Notify users of the interruption in service while the server is shut down and recommend that they close all files It may take one or two hours to complete an expansion of the volume If the drive is not immediately added to the volume or if it is added as a spare the interruption instead may take several minutes only 7 2 Adding Hard Disk Drives CAUTION Shut down the server and leave the power on using one of the following methods If the server is not
133. ribed in step 5 on page 2 9 Either the IP address currently set is illegal 000 000 000 000 or there is an inconsistency between the IP address subnet mask or gateway settings Respond as described in the Note below step 10 on page 2 11 Appearing in Message or Unchanging or Frozen Message Try a power cycle see page 11 18 If the same error occurs the server module has failed Call HP support per appendix A Getting Support for a replacement part To replace it see Replace the Server Module on page 11 31 Appearing in Message Y ior Press Y to restart the server If that does not work and F i appears again then try the alternate firmware image Begin with step 2 of the procedure Switching to the Backup Image on page 10 3 If that does not work and appears again then the server module has failed Call HP support per appendix A Getting Support for a replacement part To replace it see Replace the Server Module on page 11 31 Power off and start up the server with the alternative firmware image The alternative version is stored in Flash memory Once you have updated the firmware version the alternate is the previous version The procedure is the following First switch power off Wait at least 10 seconds for the disk drives to stop spinning Switch power on and immediately press the A button and hold until the control panel displays When you release
134. rver Assemble the following tools e Torx 15 driver for enclosure filler panel e Flat blade screwdriver for opening enclosure side door e Phillips screwdriver for attaching drive mounting tray HD Server s enclosure key for opening the keylock On the rear of the tape drive ensure that its SCSI ID is set to 3 Refer to the electronic User s Guide on the HP SureStore Tape CD ROM for instructions WARNING 10 Attach the tape drive into the L series mounting tray Use the four Phillips screws provided in the screw kit Use the topmost mounting holes in the tray The tray extends from the back of the tape drive See the illustration Tape drive Secure screws in upper mounting holes If the server is not powered on skip to step 9 Notify users of the interruption in service while the server is shut down Recommend that users close all files Shut down the server using one of the following methods e Use the control panel s view mode as o Press VE Use the A or Y button to scroll to the sp parameter Press Y and confirm with Vv again Use HD Server Admin s Configuration gt Shutdown Restart page Click Shutdown and Restart and Apply When you see the following display on the control panel use the power switch to switch the server s power off Vv Disconnect both power cords from the rear of the server Never open the side door of the enclosure when power cords are att
135. s been deleted There can be only one volume and it must have at least three disk drives Click on the button By default all disk drives are selected If you want to exclude any of the disk drives from the volume deselect each one If you have more than three selected you are given the option of using one as the hot spare Perform the requested confirmations The diagram will show all selected drives in the array connected with solid lines into the volume and any spare connected with a dotted line Configuration Using a Browser HD Server Admin 4 9 Set Up Shares Security gt Microsoft Networking page Share Level By default Security Model for Microsoft networking is set to Share User Level Level security rather than User Level security You may change it here The setting takes effect after the next restart see page 4 13 Note The settings of associated parameters such as users groups and shares are saved when you switch security types These settings will reappear if you switch back to Share Level and then back to User Level Configuration gt File Shares page File Shares By default the pub share is provided on the HD Server with full access without a password You may edit its permissions Use the EEE button to add other shares and specify their names and paths If the folder does not exist you may create it You may also create a share for the entire volume c to include all the shares for administrativ
136. s is completed you will be prompted for the control panel password if you have set one See Change Password in the table on page 3 6 The first character position on the second line of the display is flashing To specify each character you may e Press A up button on the control panel to cycle through each letter of the alphabet and each digit e Press Y down button on the control panel to cycle through each letter and digit in the opposite sequence e Accept the character by pressing Y The next character position flashes Specify that character in the same way e You may go back left by pressing X for each character until the needed character is flashing Then press A or Y to change it When the password is complete press Y at the first blank character position The control panel display alternates the following instructions for setup mode Press any control panel button to proceed with setup mode and refer to page 3 1 for more information on control panel usage Return to step 7 below after you complete the setup mode tasks Startup will continue until the server is ready for normal operation which is described on page 6 4 During this time the server establishes the link speed 10 or 100 megabits per second and duplex setting full or half to match the attached network Shutting Down and Restarting 6 3 Normal Operating State When the server has been initialized
137. s of the server see chapter 11 Resolving Problems with Your Server 9 8 Backing Up and Restoring Files Restoring Files Use a browser at a network workstation to start up HD Server Admin See page 4 1 to page 4 4 Click the Backup Restore tab Click the Restore button to access the Restore page To access the appropriate backup page select a button from the row across the top as follows The Backup button is initially selected Specify What to To restore all the files on the backup tape select Full Restore Restore Or you can specify specific directories or files to be restored from the tape Click Selective Restore and click the BEGIEI button to reach the Restore File Select page Specifying a directory includes all the files within it Specify multiple files and directories only if you want all to be restored to the same destination directory If you do not know the exact path and file or directory name on the tape to specify on this page use a tape catalog listing to find it To make a tape catalog use the Backup Restore gt Utilities page click the Utilities button under the Backup Restore tab Create a tape catalog by specifying a file name for storing it on the disk and clicking the XEM button You can use to find a path In the catalog file find the file directory to restore Copy its full path specification using the copy and paste facility Then return to the Restore File Select page and paste the
138. specification into the Selected File area Enter the path specification of all directories and files to restore to that destination Click KIJ to return to the Restore page Specify Specify the destination path on the server s volume for all the files Destination from full or selective restore set This is the new parent directory for the file set Use to find a path You have two choices e Specify the path that was used as the parent directory for the backup to restore the files to the same location from which they were backed up The files will be in the same location for further use However the files will overwrite any of the same names possibly modified later except for those locked e Specify a path different from the one used as the parent directory for the backup possibly an empty directory so that the restore builds a directory structure beneath the destination that is the same as the one backed up This avoids overwriting files on the disk Returning the files to the desired location must then be done Note UO Restoring system on the root will overwrite existing configuration information Backing Up and Restoring Files 9 9 Specify Options On the Restore page click the button to access the Restore Options page Drive Select The default selection is Drive 1 For the option Drive Select select Drive 1 or Drive 2 Drive 1 selects the tape drive with SCSI ID 3 the internal drive as recommended for installa
139. switching the power on Allow the server to fully initialize and skip to step 2 e Ifthe power is on and the control panel displays the following Y Then start up the server by pressing the Y button on the control panel Allow the server to fully initialize The volume in its previous state is now available to clients again 2 From the normal operating state use a browser at a network workstation to start up HD Server Admin See Using a Web Browser on the Network on page 4 1 and Setup with HD Server Admin on page 4 3 3 Select the Configuration tab and select the Disk Setup button Click on a disk drive in the diagram to get status information Your new disk drives will appear in their slots as unused and unconnected to the volume They will serve clients after you perform one of the procedures in the sections on page 7 7 to give each drive a role as part of the RAID volume or as a hot spare 4 After giving the drive a role in the volume using either of the procedures on page 7 7 notify the clients that the volume is available in its expanded or more fully redundant status 7 6 Adding Hard Disk Drives Add Disk Drives to the Volume Note Add a Disk Drive as the Hot Spare On the Disk Setup page select the volume or an unused disk drive and click the button If multiple drives are available select all to be added Click LK Confirm the selections are correct and click HEN 1 Any previous
140. tach the SCSI ribbon cable connectors SERVER TOP into the top connector labeled To Hard Drives on the server and SERVER BOTTOM into the bottom connector labeled To Internal Tape Drive on the server Check that the red button at the near end of the server module is in its most fully out position Do steps 1 through 6 in the procedure Close the Enclosure and Start Up on page 11 27 When you start up the server with a replacement server module it will not have the same configuration that the old server module had in its Flash memory A new module fresh from the factory will cause the server to initialize as if it is being installed for the first time as described 11 34 Resolving Problems with Your Server on pages 2 8 through 2 9 To restore a configuration saved from the old server go to the first item in the section Lost or Failed Server Configuration on page 11 14 If you have replaced multiple disk drives as well as the server module see also Multiple Disaster Recovery Server Configuration and File System on page 11 20 To Repair Call HP support per appendix A Getting Support for fault Enclosure isolation and repair Components Resolving Problems with Your Server 11 35 11 36 Resolving Problems with Your Server Getting Support A HP Customer Care Centers Phone Numbers North America US
141. talling an Internal Tape Drive You can install a tape drive listed in the Internal tape drives table on page 8 1 CAUTION To avoid damage m a Steps 1 2 Note 3 SCSI ID 3 8 2 Adding a Tape Drive Verify that the server s power cords are disconnected before you do step 10 below Protect the tape drive from static electricity Before handling the tape drive touch any unpainted metal surface such as the grounded rear sheet metal surface on the HD Server to discharge static electricity Before installing the tape drive module touch an unpainted metal surface on the drive Unpack the tape drive product Verify that you have the following components Other materials are not applicable to the HD Server Tape drive Tray for L Series Four Phillips screws in bag Optional Power extension cable see step 17 Data cartridge DDS 3 for DAT24i DDS 4 for DAT401 DDS cleaning cartridge Customer Care and warranty Installation Guide Useful instructions include e Checking the drive s SCSI ID e Attaching the L series mounting tray e Attaching the SCSI cable and power cable extension e Loading and unloading a cartridge Other instructions are not applicable to the HD Server e Electronic User s Guide on HP SureStore Tape CD ROM Useful instructions include e Items listed above for the printed Installation Guide e Cleaning with the DDS cleaning cartridge Other instructions are not applicable to the HD Se
142. the file system It does not change the current configuration of the volume shares users groups and backup schedule This procedure must be done from the initialization state at the control panel as follows 1 krajani the server When the control panel displays i press V before the countdown completes When prompted lise W t press Y again 2 Usethe Y button to scroll to the press Y parameter and When prompted F press Y 4 When prompted r press the power switch to switch power off 5 Wait 10 seconds for the disk drives to stop spinning Then switch on the power switch Follow the initialization process starting at step 4 on page 2 8 as if you are installing a server for the first time The resulting default settings are described in the following table Shutting Down and Restarting 6 7 What is Reset by Reset Defaults What is reset Where can you set it To what default is it reset Control panel in setup mode This parameter returns to a forced IP Method HD Server Admin ee Configuration gt Network gt TCP IP choice it cannot remain defaulted Control panel in setup mode ae se if IP Address HD Server Admin ou are prompted to specify an Subnet Mask Configuration gt Network gt TCP IP Control panel in setup mode HD Server Admin Configuration gt Network gt TCP IP address during initialization the default is an illegal address D
143. ther restart it by pressing Y or you can switch the power off Shutting Down and Restarting 6 5 Restart The restart procedures are used to effect network setup changes Procedures and are part of other procedures recommended in this manual The methods available to you listed below depend on the state of the server e From the normal operating state you can shutdown and immediately restart the server using HD Server Admin s Configuration gt Shutdown Restart page Click Shutdown and Restart and EN e From the shutdown state you can restart the server at tthe Control pane by pressing Y when it displays A e From fault conditions that halt or freeze the server it will automatically restart if the Automatic Restart parameter is enabled If the parameter is disabled as it is by default or auto restart has occurred three times then the server halts and displays a message on the control panel instructing you to e From fault conditions causing HD Server Admin to be unavailable perform the shutdown or power cycle procedure from the control panel see those procedures in this section After restarting the server performs the initialization process described starting at step 3 in Startup Steps on page 6 1 Power Cycle Use the power cycle procedure only when necessary to replace failed Procedure components or to move the server to another physical location or network location that is to connect a network cable
144. tion and Drive 2 selects the tape drive with SCSI ID 5 the external drive as recommended for installation See chapter 8 for installing internal and external tape drives Reset Log Resetting the log keeps the backup restore log from getting too large by reinitializing it before the restore is performed Start Restore Insert the tape containing the data to be restored into the tape drive selected Click the button to use the selections on this page Recovering the In case of disaster befalling your file system such as accidental File System deletion of the entire volume or simultaneous failure of two or more disk drives and possibly loss of multiple hardware components you may need to do more than restore all of the files from tape to the server as described above The entire disaster recovery process is described in chapter 11 Resolving Problems with Your Server To prepare for disaster now note some of the additional requirements in particular cases e Recreating the volume e Restoring the directories that are parents of the shares and the backup file sets e Restoring the server shares users groups passwords and backup schedules that are stored in files on the volume e Restoring the server and network configuration to the volume and then using the Configuration gt Save Restore Configuration gt Restore Configuration page to restore it to Flash memory on the server To prepare for such disaster reco
145. tivity 2 7 2 12 6 2 11 1 to 11 3 main power light 2 7 to 2 8 2 12 6 1 to 6 2 6 4 11 1 to 11 3 normal patterns 11 1 to 11 2 tape activity light 11 1 to 11 2 tape attention clean light 11 1 to 11 2 11 4 link problems and verification 11 3 link speed 2 11 3 4 3 6 6 3 6 8 11 11 link activity light 2 7 2 12 6 2 11 1 to 11 3 location of server 6 8 lock see key log backup and restore 9 6 9 10 to 9 11 event 4 12 4 14 6 9 11 6 M MAC address 3 6 5 2 main power light 2 7 to 2 8 2 12 6 1 to 6 2 6 4 11 1 to 11 3 maintenance of hardware 2 16 to 2 17 9 2 to 9 3 management remote management applications 4 5 4 12 server URL 6 9 see also HD Server Admin map drive 5 1 to 5 8 11 11 mask see subnet mask media caution signal 2 17 9 3 menu 3 1 Mexico warranty statement B 3 to B 4 Microsoft Internet Explorer 4 1 Microsoft Networking web page 4 6 4 10 to 4 11 Windows NT see NT module hard disk drive 7 1 11 23 11 25 server module 11 20 11 31 to 11 35 tape drive 8 1 11 28 to 11 31 verification 11 5 monitoring server control panel 3 2 3 6 6 4 6 10 11 1 to 11 2 11 7 HD Server Admin 4 14 9 11 11 5 to 11 6 11 9 mounting server in rack 2 5 D 5 tape drive in tray 8 3 N name resolution 4 6 server 4 5 5 2 6 8 NAS Network Attached Storage 1 1 Navigator 4 1 negotiate 10 100 connection 2 11 3 6 6 3 NetBIOS node type 4 6 6 8 Netscape Navigator 4 1 network backup 8 1 8 10 to 9 1 cable 2 6 2 8 confi
146. tlets preferably to separate power circuits See the rear view illustrated on page 2 7 On the front of the server switch on power See the front view illustrated on page 2 7 Verify that e The main power light LED above the power swich is on and the power display 2 character LED displays HF e Drive power and drive activity lights LEDs blink to indicate self tests The drive power light on each disk drive module stays green e The control panel LCD displays self testing and loading messages If you see any of the following exceptions to the verification checks listed above refer to chapter 11 Resolving Problems with Your Server Lights described above fail to Dee on Power display shows L Control panel displays T anywhere in the text Control panel display remains unchanged for more than ten seconds When you start up the server its behavior depends on whether you are installing it for the first time or have already installed it before The first time it will behave as described in step 5 below proceed with this procedure If the behavior is different it has probably been started before go to Starting Up the Server on page 6 1 instead Control Panel Setup Assign IP Address Automatically Assign IP Manually 5 You will be prompted on the control panel for the IP configuration method as follows The two displays alternate Y Startup cannot continue until an IP
147. umenting your backup tapes You may also create a tape catalog by reading the tape afterward by using Tape Catalog under the Utilities button It is recommended that you create a structure and naming convention for catalog files especially for off site storage Backing Up and Restoring Files 9 5 Compatibility Mode If you will need to restore this server s tapes to servers other than an HP SureStore HD Server 4000 and the utilities can restore the ustar or pax format then select Compatibility Mode Tapes made either in compatibility mode or in the default with the mode disabled can be restored in an HP SureStore HD Server 4000 Tapes written with the mode disabled preserve ownership and Windows FAT attributes Tapes written in compatibility mode preserve ownership but not Windows FAT attributes Note The archive bit is not changed for files backed up on a tape attached to this server Enable Compression For Compression normally use the default compression which is assumed to be in effect for the nominal capacity of tape drives such as 40 GB for HP DAT40 Disable compression only if you will need to restore this server s tapes on a different drive that is not compatible with the hardware compression used on the HP DAT and DLT tape drives Reset Log Resetting the log using Reset Log keeps the backup restore log from getting too large by reinitializing it when the new backup is performed Back
148. up Hesiurz HEWLETT SureStore PACKARD Name HPHDSER Y123456 Product HP SureStore HD Server 4000 Location Room23 Contact Administrator Phone x345 Device ID 0123ab123456 Serial 0123ab123456 Asset 123456 IP Address 192 168 1 1 Firmware Ver 1 0 Configuration Using a Browser HD Server Admin 4 3 Operating Features of HD Server Admin 1 2 3 Note Restart May Be Required The web pages served are created with the information current at the time the page is first displayed or is refreshed The server name and status are shown at the top of the page Beneath those items parameters are available after selecting 1 among the tabs across the top of the page Under some tabs you then select 2 among buttons in a row under the tabs After selecting some buttons you select 3 among items menued in a column at the left side of the page The new page presents the parameters In this manual the series of selections required to reach the parameters is shown as Configuration gt General gt System Information for example 3 HP SureStore HD Server Admin ME x File Edit View Go Favorites Help Address http 192 168 1 1 hat HPHDSERV123456 Status OK HP SureStore HD 4000 Ilen iy iai i i Seennty Barsop Hesiorel Suppor Users amp Groups Disk Setup Network File Shares Firmware Update Save Restore Shutdown Res General System Information System Information Serv
149. up Now To make an immediate one time backup use the Backup Restore gt Backup page Specify the files to back up described above on page 9 4 and specify any option changes described above on page 9 5 Insert a properly labeled write enabled tape in the selected tape drive Click the button This uses the selections made on this page Note 1 The tape will rewind before and after recording It will be unloaded if Unload Eject Tape on Completion is specified on the Backup Options page Unloading prevents the next backup from recording over this one Note that on HP DLT drives the tape will not be ejected when unloaded merely made inaccessible for further recording until manually reloaded 9 6 Backing Up and Restoring Files Schedule Backups Note Making a Disaster Recovery Backup Tape You can schedule up to eight different backups each comprising a portion of the file system or the entire file system Use the Backup Restore gt Schedule page Each entry in the backup schedule consists of the file set to back up the backup options and the day and time to perform the backup Select a schedule entry to add or edit and click the EIJ button In the schedule specify the day of the week and the time for the backup If the Once Only checkbox is unfilled the backup will be run every week on the day and time specified Use the file system display to specify files to back up as described in Specify What to Back Up
150. uration gt Users amp Groups page These settings take effect after the next restart see page 4 13 Configuration Using a Browser HD Server Admin 4 11 SNMP Configuration gt Network gt SNMP page By default SNMP is enabled on the HD Server Get Set Once SNMP is enabled configure the SNMP agent on this server by specifying up to two community names for get and set operations Configuration gt Alerts gt SNMP page Traps By default alerts for this server appear on its control panel appear as events in HD Server Admin see Check Events on page 4 14 and are enabled sent as SNMP traps to network management tools such as HP TopTools and HP OpenView Some additional events such as restarts are also sent through SNMP as traps If you wish traps for this server to be sent to a management station ensure that SNMP is enabled enter the community name to be used and specify each management station to receive the traps by its IP address If a DNS server is configured on the Configuration gt Network gt TCP IP page you may specify the management station by its DNS name as long as the management station is currently accessible on the network Event Logging Configuration gt Alerts gt Event Logging Threshold page Server events are recorded in the event log available on the Status gt Event Log page based on their seriousness rating From most to least serious the ratings are Panic Warning Notice and C
151. ure Close the Enclosure and Start Up on page 11 27 Assemble the following tools Torx 15 driver or flat blade screwdriver for filler panel e Flat blade screwdriver for opening the enclosure HD Server s enclosure key for opening the keylock Do the procedure Open the Enclosure on page 11 25 Detach the old server module at the front of the server illustrated below using the Torx or screwdriver to remove the two screws Reserve them for attaching the new server module Remove screws Resolving Problems with Your Server 11 31 4 Inside the enclosure on the rear of the server detach the two ribbon connectors nearest you labeled SERVER TOP and SERVER BOTTOM See the illustration below Detach ribbon cables Aann Red password 1 gt reset button Ms E Detach the next connection behind the removed cables the mini 5 DIN serial cable connector See the illustration below e Detach serial cable 6 Detach the next connection behind the removed serial cable the RJ 45 connector See the illustration below Detach RJ 45 11 32 Resolving Problems with Your Server 7 Detach the next connection behind the removed RJ 45 connector the power cable See the illustration below Now the server is fully detached N 0109 1 0 G Detach CO AO ES i power Y cable V 16 y 8 Push the server module from the inside rear and receive it fr
152. ve On the drive module press the locking tab down while you pull the drive lever out and fully up Pull out the drive by its drive lever Unpack the new disk drive module if necessary Pull out the plastic shipping plug from between the drive lever and the locking tab Resolving Problems with Your Server 11 23 6 On the new drive module press the locking tab down while you pull the drive lever out and fully up The locking pin on the top of the drive fully retracts to allow insertion into the slot Locking pin Unlocking the new drive 7 Holding the module only by its plastic front bezel and the metal tray slide the module slowly into the slot until it stops at the end of the drive lever The module remains extended about 5 mm or 0 2 inches from the adjacent surfaces in this position See the illustration below With drive lever pulled out sliding the module into slot until it stops 11 24 Resolving Problems with Your Server Open the Enclosure Press the drive lever down until it latches The module fully engages while the locking tab and pin snap into place Both the front of the module and the drive lever are flush with the adjacent surfaces in this position Pushing down the drive levertosnap module into m place 9 Lock the drive keylock if desired to prevent drive removal 10 If the server is powered on and ready to restart at the control panel press Y to restart 11 Return to the Conf
153. ve temperature Immediately shut down server and switch power off instructions on page 11 17 See Excessive Drive Temperature on page 11 12 for troubleshooting Off Drive fails to spin up See Drive Fails to Spin Up on page 11 12 HP DAT Drive Light Error Displays Attention clean Problems Flashing Media caution too many correctable errors amber Either the tape is near end of life or tape heads need cleaning Solid amber Fault Call HP support per appendix A Getting Support Check Alerts on Control Panel Display See Alerts on Control Panel on page 11 7 11 4 Resolving Problems with Your Server Check Status in HD Server Admin You can get detailed status of your hardware and file system by using HD Server Admin see page 4 3 to 4 4 Use the EN button where available for full interpretation of any error data displayed Status gt Summary page Click on each module on the server graphic the disk drive modules the tape module and the server module click on the display panel to select the server module If a module is displayed in a red fault condition then that module is faulty and must be replaced according to instructions in the section Resolution and Repair Procedures on page 11 17 Configuration gt Disk Setup page Click on each slot for drive status Click on Volume C for volume status e Ifthe status of the volume is
154. very perform the procedure in Making a Disaster Recovery Backup Tape on page 9 7 9 10 Backing Up and Restoring Files Select Tape Drive Erase Tape Create Tape Catalog Test Tape Unload Eject Tape Tape Utilities Use a browser at a network workstation to start HD Server Admin See page 4 1 to page 4 4 Click the Backup Restore tab Click the Utilities button under the tabs to access the Tape Utilities page The Backup button is initially selected Under Options select the tape drive for operations on this Tape Utilities page Drive 1 selects the tape drive with SCSI ID 3 the default drive selection usually the internal drive and Drive 2 selects the tape drive with SCSI ID 5 usually the external drive See chapter 8 for installing internal and external tape drives Quick Erase is used before recording new data at the front of the installed tape but does not fully destroy the existing data Full Erase destroys all data and may take two or more hours You can use Create Tape Catalog to read the installed backup tape to make a listing of its directories and files in a text file on the volume Specify a disk file and click the FX button The catalog is used to verify file locations and to cut and paste paths for restoring It effectively quick erases the tape as well Test Tape stores a small amount of data on the installed tape reads the data and compares it and displays results in a pop up window Using Unl
155. witching on the power 41 Filler panels are preinstalled in your server to cover any unused disk drive module shelves These panels must be installed on shelves unused for modules for the product to provide proper cooling for the disk drive modules If a filler panel is missing order the following replacement Hot swap drive module slot cover 5063 8391 1 Do not block the cooling vents Do not place the server closer than 6 inches to a wall 11 To avoid the hazard of electrical shock and to ensure cooling functions the side door must be closed while power is on Power and Temperature Status Indicators If FF is displayed on the power display the enclosure s cooling has failed Begin the shutdown procedure see page 6 5 as quickly as possible 1 Continued operation of the server with a failed fan could result in loss of data or damage to the components The lights on the disk drive modules indicate the status of the two cages with three drive shelves each All the lights in a cage will flash yellow or red to warn you of power faults Flashing Yellow Temperature in this cage possibly exceeds normal range Flashing Red Temperature in this cage definitely exceeds the operating temperature range Immediately begin the shutdown procedure on page 6 5 and refer to chapter 11 Resolving Problems with Your Server Maintaining Tape Drives CAUTION CAUTION Tape drives must be cleaned regularly with a cleaning c
156. x Numerics 100Base TX 2 6 2 8 3 6 C 1 10Base T 2 6 2 8 3 6 C 1 A access client access to server 5 1 to 5 3 11 10 to 11 11 failures 11 10 to 11 11 on network 2 12 5 1 6 4 11 2 11 10 to 11 11 restriction see security acoustics C 2 activity light disk drive 2 8 2 12 2 16 6 1 6 4 11 1 to 11 3 link 2 12 11 1 to 11 3 tape 11 1 to 11 2 adapter SCSI adapter for HP DAT 24i 8 6 adding disk drives to server 7 1 to 7 7 disk drives to volume 4 8 tape drive to server 8 1 to 8 9 address assignment preparation 2 6 2 9 IP address 2 6 2 9 2 13 3 6 4 1 4 6 6 8 MAC 3 6 5 2 administrator name and password 4 5 tool HD Server Admin 4 1 agent see SNMP alerts e mail 4 12 6 9 for SNMP 4 12 6 9 notification 2 12 6 4 11 2 11 7 viewing 3 6 11 7 alternate firmware version 10 2 to 10 4 11 8 11 15 America Online A 2 archive bit 9 6 Argentina warranty statement B 5 to B 6 array 4 7 asset number of server for SNMP 6 9 attention light 11 1 to 11 2 11 4 Australia regulatory requirements D 2 Australia warranty statement B 3 authentication alerts for SNMP 6 9 pass through validation of users 4 11 5 3 6 8 automatic server restart 2 11 3 4 3 6 4 5 6 6 6 8 6 10 11 18 auto negotiate link 2 11 3 6 6 3 B backup access problems 11 16 the configuration 4 13 9 7 to 9 8 9 10 configuring 9 4 to 9 8 files 9 1 to 9 8 firmware version 10 3 to 10 4 network backup 8 1 8 10 to 9 1 BAD FW IMAGE message 11 8 1
157. y initialization page 2 11 Optional Use a web browser on a PC on the network to run the embedded web installation wizard to set up additional features page 2 13 Administrator password Server name Date and time DNS WINS Optional Use a web browser on PC or station on the network to run the embedded HD Server Admin for additional configuration of the following chapter 4 O O O O 1 User level security users and groups and permissions Optionally pass through authentication to an NT domain controller page 4 10 page 4 11 Passwords for share level security page 4 10 Additional shares page 4 10 Additional disk drives chapter 7 Backup schedule chapter 9 Other automated services page 4 12 Restart the server if your changes require it page 4 13 O O U O O Set up access to the HD Server on client PCs and workstations chapter 5 WARNING Unpacking Components Unpack and inspect all parts for damage Contact your dealer if anything is missing Retain the packaging until the product is installed e Server A SCSI terminator is preinstalled on the rear panel HP part no 5063 5324 e User s Guide this manual HP part no 5967 9979 e Quick Setup sheet HP part no 5967 9985 e 2 enclosure keys HP replacement part no 5182 4534 e Two power cords both with the part number listed below for your country Region or Country Part Number
158. you to additional chapters if needed for your particular installation A Quick Setup guide for the first installation of this product is also included along with this User s Guide It portrays the entire installation process from making the connections to setting up the server To add disk drive or tape drive modules and do further customization for your particular network environment you can follow references in the Quick Setup guide to those optional tasks in this User s Guide If this is not the first time the server has been started that is it has been started before and is not being reset to defaults then use chapter 6 Shutting Down and Restarting instead of this chapter Installation 2 1 2 2 Installation Installation Summary Checklist oOooccecoeo O o Unpack components page 2 3 Optional Add any disk drive and tape drive modules page 2 5 Optional Rack mount page 2 5 Use preparation checklist page 2 6 Attach network cable and power cords page 2 8 Switch on power page 2 8 At control panel check lights and display page 2 8 Set the IP address using either DHCP BOOTP or manual entry at the control panel page 2 9 Optional Additional parameters available on the control panel 1 Set a password for the control panel page 2 11 1 Set the server to automatically restart if possible when critical errors are encountered page 2 11 Exit control panel setup and verif

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