Maytag Neptune MAH55FL Front Load Washer
Contents
1. SENSOR BARS BARRES DE CAPTEUR SHAKER ASSEMBLY ENSEMBLE D AGITATEUR SNUBBER AMORTISSEUR SOFTENER VALVE ROBI D ADOUCISSEUR SOLENOID SOL NO DE SPORTS FILL SWITCH INTERRUPTEUR DE REMPLISSAGE UNIPOLAIRE UNIDIRECTIONNEL VENT VENT VIOLET VT VIOLET VT VOLTS VOLTS WASH HEATER CHAUFFERETTE DE LAVAGE WASH MOTOR MOTEUR DE LAVAGE WATER SENSOR CAPTEUR D EAU WHITE WH BLANC BL WIRE CODE CODAGE DES CONDUCTEURS WIRES SHOWN FROM INSERTION FILS MONTRES DU COTE STATOR STATOR SIDE INSERTION SUPER COOL TR S FRAIS WIRING COLOR CODE CODE COULEURS DU C BLAGE SUPPLY LINE CONDUITE D ALIMENTATION WIRING DIAGRAM SCH MA DE C BLAGE SYSTEM RELAY RELAIS DE SYST ME WIRING DIAGRAM PART NO R F SCH MA DE C BLAGE TAN TN BRONZE BR YELLOW YL JAUNE JA TCO MAG TCO MAG December 2004 16025861 2004 Maytag Services Technical Sheet Supplement 22. 3 Reconnect the washer power cord to supply voltage Make sure the door is closed 4 Press delicates and heavy soil keys for 3 sec onds to activate Service Mode 16025861 Troubleshooting amp WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires it Access Board Output Test by touching the rinse key to activate The door must be locked to access Motor Con trol Board Output Test To lock the door press max extract Press max extract again stop the door lock output test once the door is locked Press stain cycle to start the motor control output test This will send 120VAC to the motor control board The motor control will immediately execute a test routine and the motor should run rotating the spinner at 50 rpm If motor does not run Check for 120 VAC at the motor control board har ness See Figure 1 If voltage is present then problem lies with the motor and motor control system e Check for loose electrical connections at mo tor and motor control board e Check phase windings of the motor See Fig ure 2 If motor windings are good replace the motor control board If voltage is not present Check loose electrical connections at machine control board or broken wires in harness Check door actuator switch and related wiring Door Lock Test Line Neutral Ground Harness a Moto
3. Number of Cycles Since Code Assigned While the Diagnostic code is displayed if the cotton sturdy key is pressed and held the machine shall display the number of cycles ago the code occurred while the key is held Also while this key is being held the key will turn on the LED When this key is let up then the code is again displayed If there are no codes available will be displayed while this key is pressed If the code is over 99 cycles ago then will be displayed DIAGNOSTIC CODES Diag Description Trigger Action to be Taken Code 01 Nodrain The water level fails to Will display nd drop below the low Go to Will Not Drain page 3 water level in final spin 02 The door fails to Door failed to unlock Will display LO unlock after 11 attempts Go to Will Not Unlock page 3 03 No fill Continuous fill of 12 Will display nF minutes Go to No Water Fill page 2 04 The door fails to Door failed to lock Will display FL lock after 11 attempts Go to Will Not Unlock page 3 Continuous See section for Go to Wet Clothes page 2 unbalanced circuit unbalanced loads During spin only Locked rotor Motor not turning after Will display Lr 10 consecutive retry Go to Motor Control Board Output attempts Test page 5 _ 16025861 9 December 2004 2004 Maytag Services Troubleshooting amp WARNING To avoid risk of electrical shock personal injury or death disconnect
4. suds The machine will alter its cycle for this situation Use an HE detergent or cut down on the amount of detergent slightly This can be more likely on towel loads consider HE detergent especially for these loads do Door is Open The door of the machine is open Please make sure door is fully closed before starting cycle Continued on next page 16025861 Troubleshooting amp WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires it CONSUMER CODES Cont d od Open the Door The door has not been opened since the end of the last cycle As a safety check the door must be opened at the completion of every cycle nF No fill the machine has tried to fill but cannot See No Water Fill PF Power failure power to the machine has been lost during the last cycle This may occur on start up of anew machine due to factory testing LO Locked Door is locked failed to unlock the machine has repeatedly tried to unlock but cannot Push door closed to make sure nothing from the inside is pressing against the door which make keep it from unlocking FL Failed to lock the machine has repeatedly tried to lock the door but cannot Make sure the door is shut completely nd No drain the machine has tried to drain but cannot Lr Locked Rotor the machine has repeatedly tried to turn the motor but cannot System Diagnostics SE
5. If machine control board check continuity at voltage is present fix electrical connections or pressure switch across GY and YL If no change wire harness If no voltage is found go continuity replace pressure switch If continuity to P8 4 and Neutral on power cord to verify check door switch and harness to pressure switch 120VAC coming into the board If voltage is not and harness from pressure switch to Machine present check the door actuator switch make control board If 120 VAC is present at the sure door is closed If voltage is present Machine control board replace the machine change machine control board control board 9 0 indicates empty If empty exit board input No Fill Test test mode by pressing the 2 se Then 1 Close the door start a spin cycle to drain all j meds Dy pressing the rinse water from the washer to reset the pressure switch 10 the cold water valve on by pressing the wrinkle 2 Press Off and open door to verify all water is re free key Check for cold water flow at the dispenser moved from the washer If water still present go If no cold water flow check the cold water valve for to Will Not Drain diagnostics 120 VAC between BU WH If 120 VAC is 3 If water is drained out close the door and go to present at the cold valve replace the water valve If Service Mode press delicates and heavy soils 120 VAC is not present at the cold valve check for 120 VAC at
6. P4 4 Neutral 120 VAC P6 2 Unbalance input P4 4 Softener water valve P6 2 Torque PWM mo may faw C C CC C Water valve thermistor 6 PO 10K 85K ohms 7 16025861 December 2004 2004 Maytag Services Troubleshooting amp WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires it Board Output Test Table Unlock Door Sends a pulse every second for Board Input Test While in service mode pressing the hand wash key places the washer into the Board Input Test This test will turn on a specified input after a key press All output will be turned off after 10 minutes Key Pressed Cotton sturdy Wrinkle Free Delicates Hand Wash Presoak Stain Cycle Board Input Test Table Extra Rinse cotton sturdy dO Open Latch Position delicates LO Unlocked L Locked High Water wrinkle free O Below Level Level Above Level Low Water hand wash _O Below Level Level _ Above Level Circuit u Unbalanced Accelerometer quick PA Passes circuit FA Fails Two digit display 0 99 plus max extract LED 100 plus max extract LED and extra rinse LED 200 Board Output Test While in service mode pressing the rinse key places the washer into the Board Output Test This test will turn on a specified output after a key press All outputs will continue on until the key is pressed again or it
7. ma de l esquisse de l anglais au fran ais PRESSURE SWITCH MANOSTAT TERM BLOCK BORNIER PRESSURE VALVE SOUPAPE DE PRESSION TERMINAL BOX BO TIER DE CONNEXIONS PRIMARY INTERLOCK SWITCH INTERRUPTEUR D INTERDICTION PRIMAIRE THERMAL FUSE FUSIBLE THERMIQUE REACTOR BOBINE DE REACTANCE RECTIFIER REDRESSEUR RED RD ROUGE RO REF LIGHTS HARNESS FAISCEAU DE VOYANTS DU REFRIGERATEUR TOROID TORE TORQUE COUPLE TOUCH CONTROL COMMANDE TACTILE TOUCH PAD PAV TACTILE TRIAC TRIAC REF DOOR HARNESS FAISCEAU DE PORTE DU R FRIG RATEUR TUB DISPLACEMENT SWITCH CONTACTEUR DE D PLACEMENT DE CUVE TUB SENSOR CAPTEUR DE CUVE TUB SHIELD PROTECTEUR DE CUVE TUBE LIGHT LAMPE TUBE TUMBLE DRYER SENSOR CAPTEUR DE TAMBOUR DE S CHEUSE TUMBLER MOTOR MOTEUR DE TAMBOUR UPPER DRYER SIDE C T SUP RIEUR DE LA S CHEUSE RELAY 1 RELAIS 1 RELAY 2 RELAIS 2 RELAY BOARD CARTE DE RELAIS RES R S RESISTANCE R SISTANCE RIBBED CANNEL ROTOR ROTOR RUN CAP CONDENSATEUR DE MARCHE SCHEMATIC CONDITIONS DOOR OPEN CONDITIONS DU SCHEMA PORTE OUVERTE UPPER FREEZER LIGHT VOYANT DU CONGELATEUR SUPERIEUR SECOND COIL DEUXIEME BOBINE UPPER HARNESS CONNECTOR CONNECTEUR DU FAISCEAU SUPERIEUR SECONDARY INTERLOCK SWITCH INTERDICTION D INTERDICTION SECONDAIRE
8. power to washer before servicing unless testing requires it Diag Description Trigger Action to be Taken Code Water sensor level fault The low water level is Goto No Water Fill Test page 2 not satisfied before the high water level contacts are opened in the pressure switch s ass 00 L C C C Low rpm unbalanced load Non volatile memory error Never reached 400 Goto Wet Clothes page 2 rpm due to an unbalanced load Difficulty in reading 1 Go to Clearing Diagnostic Code memory page 9 2 Unplug and replug in power cord washer at power supply outlet 3 If a condition still exists replace machine control board 22 Stuck key 16 High speed not achieved due to high motor torque 17 Door actuator switch was not seen open since the last final spin Door lock switch seen open during cycle December 2004 2004 Maytag Services A key is sensed to Replace console membrane switch pressed for more than 75 seconds the key shall be assumed to be stuck Speed never went over Go to Wet Clothes page 2 400 rpm during a main wash cycle because the maximum torque was seen for too long The door has not been Will display od opened after a Check for complete wash cycle Customer may have tried to repeat wash cycle without opening door Go to Door Lock Test page 6 Door lock switch is Clear the diagnostic code page 9 read as open with recheck motor
9. the machine control board between keys for seconds If it is likely to need access to P1 3 and Neutral If 120 VAC is present at the the water valve for voltage checks consider raising machine control board check or replace the the top cover now and close the door so that the harness If 120 VAC is not present at the machine following steps will not need to be repeated control board replace the machine control board 4 While in service mode press the hand wash key If cold water flows turn the cold valve off by pressing places the washer into the Board Input test the wrinkle free button 5 Check the lower water level by pressing the hand wash key 6 1 indicates the washer is full If full check the lower water level input at the machine control board by reading DC voltage between P4 4 and P4 8 December 2004 16025861 2004 Maytag Services Troubleshooting amp WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires it 11 Turn the hot on by pressing the cotton sturdy key Check for hot water flow at the dispenser If no hot water flow check the hot water valve for 120 VAC between OR and WH If 120 VAC is present at the hot valve replace the water valve If 120 VAC is not present at the hot valve check for 120 VAC at the machine control board between P1 2 and Neutral If 120 VAC is present at the machine control board check or repla
10. will turn off after 10 minutes Note to check the fabric and bleach valves you must turn on the hot or cold water valves first December 2004 2004 Maytag Services 10 seconds Lock Door Sends a pulse every second for 10 seconds Max Extract DIAGNOSTIC CODES When a problem with the wash system is detected a diagnostic code is assigned and logged into the control board memory with the last cycle count at which it occurred An assigned diagnostic code indicates the washer must be serviced The control board will allow as many diagnostics as possible for the machine to continue running In some cases when the washer shuts down something shall be displayed on the display until the con sumer selects the off key See the table for specific actions or references to where the proper action is defined Accessing Diagnostic Codes After the machine is in the service mode pressing presoak key will display a d and turn the LED above the presoak key The diagnostic codes can be viewed by using the arrow keys The down arrow will go down the list Clearing Diagnostic Code List While viewing the diagnostic code listing the diagnostic code list can be cleared from memory by pressing the heavy soil and presoak keys for 3 seconds 16025861 Troubleshooting amp WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires it
11. ALVE 2 vu BLEACH a BR WT SOFTENER 5 HIGH LEVEL SENSE YL Ses 3 2 55 z L 58 a OUT OF BALANCE 191989 5 OR 4 4 24 voc 256 5 i s _ pra F 9 2 2 3 I 11 88 5 a s z 182 IP ig 996 FAT 29 8 a 1 8 8 uU At 3 7I 5 5 F 2 22 23 28 222 aos 5 52522 2 52 524 2532 225 5 z3 December 2004 12 16025861 2004 Maytag Services Traduction du sch ma de l esquisse de l anglais au fran ais 14 PIN UPPER TO LOWER HARNESS CONNECTOR CONNECTEUR DE LIAISON DE FAISCEAUX SUPERIEUR INF RIEUR 14 BROCHES AUGER MOTOR MTR MOTEUR POUR AGITATEUR MTR AUGER MOTOR HARNESS FAISCEAU DE MOTEUR D AGITATEUR GAS HEATER CHAUFFERETTE AU GAZ GRAY GY GRIS GR GREEN GN VERT VE HEAT SINK DISSIPATEUR DE CHALEUR HEATER CHAUFFERETTE AUTOMATIC ICE MAKER MACHINE GLA ONS AUTOMATIQUE HEATER RELAY RELAIS DE CHAUFFERETTE BASE PAN GROUND TERRE DU PLATEAU HEATER WITH STEAMER ASSEMBLY ENSEMBLE CHAUFFERETTE ETUVEUSE HIGH HEAT TEMPERATURE ELEVEE HIGH LEVEL SENSE CAPTEUR DE HAUT NIVEAU HIGH T STAT THERMOSTAT SUR HAUT HIGH VOLTAGE HAUTE TENSION HOLDING COIL BOBINE DE MAINTIEN HOT VALVE RO
12. BINET D EAU CHAUDE HV PCB HARNESS FAISCEAU HT PCB GNITOR DISPOSITIF D ALLUMAGE M VALVE ROBINET DE MACHINE GLA ONS BLACK BK NOIR NR BLEACH VALVE ROBINET D EAU DE JAVEL BLOWER MOTOR MOTEUR DU VENTILATEUR BLUE BU BLEU BL BOARD MOUNTED RELAYS RELAIS MONTES SUR TABLE AU BODY B TI BOOSTER COIL BOBINE DE SURTENSION BROWN BR MARRON MA CABINET HARNESS FAISCEAU D ARMOIRE CAP COND CAPACITOR CONDENSATEUR NERTIAL BALANCE SWITCH CONTACTEUR D EQUILIBREUR D INERTIE CAVITY HEATER CHAUFFERETTE LOBE NPUT ENTR E CIRCUIT BOARD CIRCUIT DIAGRAM CARTE DE CIRCUITS IMPRIMES SCHEMA DU CIRCUIT NTERLOCK SWITCH NTERRUPTEUR D INTERDICTION NTERLOCK SWITCH SCHEMATIC SCHEMA INTERRUPTEUR D INTERDICTION COLD VALVE ROBINET D EAU FROIDE COM COM TERRE DE CIRCUIT DE COMP GROUND COMPENSATION CONDENSER CONDENSATEUR CONDENSER FAN MOTOR CONTROL BOARD MOTEUR DE VENTILATEUR DU CONDENSEUR TABLEAU DE COMMANDE LAMP LAMPE ENTR E DE COUVERCLE LID LOCKED INPUT VERROUILL CONTROL BOARD AND DISPLAY TABLEAU DE COMMANDE ET AFFICHEUR CONTROL CIRCUIT CIRCUIT DE COMMANDE CONTROL CIRCUIT DIAGRAM SCHEMA DU CIRCUIT DE COMMANDE CONTROL HARNESS DAMPER DEFROST TERMINATOR DISPENSER DISPLAY HARNESS DISPLAY PCB DOOR CLOSE SWITCH DOOR CLOSED FAISCEAU DE COMMANDE REGISTRE TERM INATEUR DE DEGIVRAGE DISTRIBUTRICE FAISCEAU D AF
13. FICHEUR AFFICHEUR PCB CONTACTEUR DE PORTE FERMEE PORTE FERMEE LOWER DRYER SIDE LOWER FREEZER LIGHT LOWER HARNESS CONNECTOR LINE FILTER FILTRE DE LIGNE LOCKING VERROUILLAGE LOGIC BOARD CARTE LOGIQUE LOW HEAT TEMPERATURE BASSE LOW VOLTAGE BASSE TENSION COTE INFERIEUR DE LA SECHEUSE VOYANT DU CONGELATEUR NFERIEUR CONNECTEUR DE FAISCEAU NFERIEUR LOWER LEVEL SENSOR CAPTEUR DE NIVEAU INFERIEUR MACHINE CONTROL COMMANDE DE MACHINE DOOR HINGE CHARNIERE DE PORTE DOOR LOCK SOLENOID OUTPUT DOOR LOCK SWITCH DOOR LOCK SWITCH INPUT SORTIE SOLENOIDE DE VERROUILLAGE DE PORTE CONTACTEUR DE PORTE VERROUILLEE ENTREE DE CONTACTEUR DE VERROUILLAGE DE PORTE MAG TCO MAG TCO MAGNETRON MAGNETRON MAIN PRINCIPAL MAIN VALVE ROBINET PRINCIPAL FAISCEAU DE COMPARTIMENT DE MC HARNESS MACHINE MEMBRANE SWITCHES CONTACTEURS A MEMBRANE MICROFARAD MICROFARAD MONITOR SWITCH INTERRUPTEUR DE SURVEILLANCE MOTOR MOTEUR DOOR SOLENOID SOLENOIDE DE PORTE DOOR SWITCH DOOR UNLOCK SOLENOID OUTPUT CONTACTEUR DE PORTE SORTIE SOLENOIDE DE DEVERROUILLAGE DE PORTE DRAIN PUMP POMPE D VACUATION DRIP TRAY PLATEAU D GOUTTOIR MOTOR CAPACITOR MOTOR CONTROL MOTOR CONTROL SIGNAL COMMON MOTOR CONTROL TACH MOTOR HARNESS CONNECTIONS CONDENSATEUR DU MOTEUR COMMANDE DE MOTEUR COMMUN DU SIGNAL DE COMMANDE DE MOTEUR TACHYMETRE DE COMMANDE DE MOTEUR CONNEXI
14. Neptune Front Load Washer Technical Information MAH5500B MAH55FL Due to possibility of personal injury or property damage always contact an authorized technician for servicing or repair of this unit Refer to Service Manual 16010061 for detailed installation operating testing troubleshooting and disassembly instructions 4 amp CAUTION All safety information must be followed as provided in Service Manual 16010061 amp WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power Leaking sure supply hose connections not leaking Check for rubber gasket damage due to overtightening sure end of drain hose is correctly inserted and secured to drain facility Avoid overloading which can push the door partially open e Check internal hose connections e Check tub cover Remove reposition and reinstall the tub cover seal Seal seam must be at the top of the tub cover Noisy e Clothes washer should be leveled properly as outlined in installation instructions Weak floors can cause vibration and walking e Check for loose lower front bracket Be sure rubber feet are installed on leveling legs e Check that the leveling leg lock nuts are tightened Ifcomplaintis a high pitched noise during fill then disconnect supply hoses and clean screens Check for proper spring placemen
15. ONS DU FAISCEAU DU MOTEUR DRYER MOTOR ELECTRONIC CONTROL MOTEUR DE SECHEUSE COMMANDE ELECTRONIQUE MOTORIZED DAMPER REGISTRE A ENTRAINEMENT MECANIQUE ELECTRONIC SWITCH CONTACTEUR ELECTRONIQUE EMI FILTER FILTRE EMI EVAPORATOR FAN VENTILATEUR EVAPORATEUR FA FA FABRIC SOFTENER ADOUCISSEUR DE TISSUS FF THERMISTOR THERMISTANCE A BASCULE FLAT WIRE FIL MEPLAT FLOAT SWITCH CONTACTEUR A FLOTTEUR FOUNTAIN DISPLAY AFFICHEUR DE FONTAINE FOUNTAIN LIGHT VOYANT DE FONTAINE FRONT WEIGHT DISPLACEMENT SWITCH CONTACTEUR DE DESEQUILIBRE DU POIDS AVANT NEUTRAL NEUTRE NOISE FILTER FILTRE ANTIPARASITES OPTION OPTION ORANGE OR ORANGE OR OUT OF BALANCE D S QUILIBRE OUTPUT SORTIE OVEN LIGHT LUMI RE DU FOUR OVEN THERMAL LINK LIAISON THERMIQUE DU FOUR OVERLOAD SURCHARGE OVERLOAD PTC RELAY RELAIS CTP DE SURCHARGE PCB CONTROL COMMANDE PCB PINK PK ROSE RO POWER ALIMENTATION POWER CORD CORDON D ALIMENTATION POWER RELAY RELAIS D ALIMENTATION FUSE FUSIBLE FUSE BLOCK BLOC FUSIBLES CONTACTEUR DE VOYANT DU FZ LITE SWITCH CONG LATEUR FAISCEAU DE PORTE DU EZ DOOR HARNESS CONGELATEUR 16025861 POWER TRANSFORMER TRANSFORMATEUR D ALIMENTATION PRE VALVE BLEACH PRE LAVAGE JAVEL December 2004 2004 Maytag Services Technical Sheet Supplement Traduction du sch
16. RVICE MODE The service mode provides service personnel the ability to verify the operation of the washing machine The service mode can be entered in the middle of any wash cycle While in the service mode the servicer can start a variety of special service tests Accessing Service Mode Pressing down the delicates and heavy soil keys for 3 seconds places the machine in the service mode Motor speed will be displayed when started To exit Service Mode press delicates and heavy soil keys for 3 seconds again The following table lists the various tests available while in the Service Mode which can be accessed by pressing the following keys 16025861 To Enter Special To Exit Press Keys Test Function Function 00 Shows Motor Start Pause Normal Torque Wrinkle Free Membrane Pad Wait 5 sec or Check press Off twice Fast Time Down Start Pause Quick Test Quick Spin Test Start Pause Displays Software Revision Number Delicates Quick Service Start Pause Cycle Rinse Board Output Start Pause Test Presoak Diagnostic Start Pause Codes Membrane Pad Check Test While in service mode pressing the wrinkle free key will start a membrane pad switch check Light Soil Start Pause The membrane check involves turning all the em bedded LED lights on the membrane pad except for the wrinkle free key All the LEDs can be toggled by pressing the key associated with the LED At any point if there are 10 minutes of inac
17. ce the harness If 120 VAC is not present at the machine control board replace the machine control board Machine Control Board INPUT OUTPUT CONN Lock Solenoid Lock or DL iri o Hot Water Valve WV Wiring Harness Cold Water Valve CWV Connections Bleach Water Valve B i 4 Softener Water ave A OU Letters in parenthesis designate High Level Sense HWL markings on the Control Board CONN P8 11 O Ow Door Switch 5 Motor MTR Drain Pump DP Door Unlock Solenoid DUL Valve Thermistor WT o Valve Thermistor WT Control Signal Common Comm O Motor Control Tach Tach Torque PWM PWM 24 Volts 24V Lock Actuator Switch DLS o Lower Wash Level Sense LWL Switches UB S 24 Volts 24V Description Connector Reference Voltage Comments Pin Number To Connector Pin Number Bleach water vaNe Pe Cold water valve output 267 Door Lock output PaA Door lock switch input P4 4 24 VDC Door switch input P6 2 120 VAC Door unlock up 26 Drain pump output F oc High water level input P6 2 220 VAC Hot water valve output 260 L1 machine control board P6 2 120 VAC L1 motor control P6 120 VAC Lower water level input Motor control tach
18. disconnect power to washer before servicing unless testing requires it BS a 5 o 2 n 25 a5 OD 25 me am b 2201193 8 fo g 32 28 354 MH f i Le TS 8 8 487 28 slt ES 5 8 8 g Sak ela s 55 z 9 il a 3 5 2 5 gy MOTOR CONTROL SIGNAL COMMON 5 8 HE 1 h L MOTOR CONTROL TACH 2 Elle lz 484548 4515 T TORQUE PINES 2 gt L Gt DOOR LOCK SWITCH INPUT 2 T VALVE THERMISTOR 7 VALVE THERMISTOR BR LOWER LEVEL SENSE O z m 5 T E3 5 w V HOT 5 a s Des 3 I COLD WH R WH BLEACH WH T b YL BK E LEA SOFTENER NEUTRAL r 22 58 aD RD DRAIN PUMP M LI TO MOTOR CONTROL 55 5 hh a a 2 2 5 2 WH HEATER LI of 5 p DOOR LOCK OUTPUT 2 z I 8010010 V
19. hine control board December 2004 2004 Maytag Services Troubleshooting amp WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires it 5 Advance to the Board Output Test and press If voltage is present at the machine control board extra rinse to unlock the door An unlock signal will be sent to the solenoid every second for 10 seconds If the door does not lock use a voltmeter look for 120VAC 60 millisecond pulse to the locking solenoid check voltage at pressure switch between BU and BR present at pressure switch re place pressure switch If voltage is not present at pressure switch check or replace harness If no voltage is present at the Machine control board replace the machine control board If signal is present then the door lock sole 7 _0 indicates the washer is empty If empty noid is bad and the door lock mechanism must press the wrinkle free key to check the high Wa be replaced To stop the signal press extra ter level rinse again f 8 1 indicates full If full check the high water If signal is not present check electrical level input at the machine control board by connections at switch or at control board reading 120 VAC voltage between P1 4 and Check for proper outputs from the control board Neutral P6 2 If120 VAC is not present at the at Conn P8 3 and Neutral leg of power cord
20. ks in inlet hoses e Check for clogged inlet screens Visually check hot and cold separately at dispenser for proper flows Go to No Fill Test page 6 16025861 1 December 2004 2004 Maytag Services Troubleshooting amp WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires it Check for restricted drain system Perform Motor and Motor Control Test Will Not Lock Door not all the way closed Check electrical connections at lock assembly and machine control board Go to Door Lock Test Will Not Unlock Unplug and reconnect the power cord and wait 2 minutes to see if machine unlocks Check for door locked switch circuit to be closed at machine control See board input output chart Check to make sure belt has not fallen off e Check for loose electrical connections at door lock and at machine control board Perform Motor and Motor Control Test Will Not Start Plug cord into live electrical outlet Check fuse or reset circuit breaker the START PAUSE button to start the clothes washer Close door and push the START PAUSE button to start the clothes washer START PAUSE LED should change from flashing to on continuously Check to see if the washer is in a pause or soak period in the cycle Wait briefly and it may start Check for restricted drain system Will No
21. r Harness JP4 CA Harness Figure 1 Motor Control Board JP4 Connector 155 195 Ohms Placing the washer into the Service Mode and manually locking and unlocking the door mechanism through the control panel can verify the door lock Note The relay on the control board for the door unlock mechanism is disabled if the motor control board indicates the spinner speed Figure 2 Schematic Motor Harness 3 If signal is present then the door lock sole noid is bad and the door lock mechanism must be replaced Assuming the door was fully closed To stop the signal press max extract is gt 7 RPM 1 2 Place the washer into Service Mode See Service Mode Advance to the Board Output Test and press max extract to lock the door A lock signal will be sent to the solenoid every second for 10 seconds If the door does not lock use a voltmeter look for 120VAC 60 millisecond pulse to the locking solenoid 16025861 again If signal is not present check electrical connections at switch or at control board Check for proper outputs from the control board at Conn P1 1 and Neutral leg of power cord If voltage is present fix electrical connections or change wire harness If no voltage is found go to P8 4 and Neutral on power cord to verify 120VAC coming into the board If voltage is not present check the door actuator switch make sure door is closed If voltage is present change mac
22. running Go to Door Lock Test page 6 10 16025861 Troubleshooting amp WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires it Diag Description Trigger Action to be Taken Code 19 Door lock sense or Door lock sense switch See list for diagnostic code 18 motor control relay machine control failed board is read as open with motor running Door switch input Door switch is open Go to Door Lock Test page 6 seen open during cycle Door sense switch Door sense switch is Go to Door Lock Test page 6 failed on machine as open and the control board door locked switch is read as locked Door switch seen Door switch is read as Go to Door Lock Test page 6 open during cycle open and the door locked switch is read as locked Door failed to Door lock is locked Go to Will Not Unlock page 3 unlock and a user tries to start a cycle Motor over speed Motor tach signal is Replace motor control board seen at maximum speed Motor tach signal Tach signal exists Replace motor control board exists without without torque ea commanded A L C C Tema Abnormal high low Go to Wrong Water Temperature page failure temperature or ohm 3 resistance seen 16025861 11 December 2004 2004 Maytag Services Wiring Diagram amp WARNING To avoid risk of electrical shock personal injury or death
23. t Drain e Check for restricted drain system Check low and high water levels Go to No Fill test e Check for 120 VAC at the pump when a spin cycle is selected Wrong Water Temperature Too Hot Too Cold since this product uses a low amount of water the board regulates the incom ing flow to temper the actual temperature of the water in the tub This may appear to be significantly warmer cooler than expected December 2004 2004 Maytag Services Are both faucets on fully e sure temperature selection is correct sure hoses are connected to correct faucets and inlet connections Flush water line before filling washer e Check the water heater It should be set to deliver a minimum 120 F 49 C hot water at the tap Also check water heater capacity and recovery rate Ifthe water heater is located a long distance from washer water line may need to be purged prior to starting wash cycle Disconnect inlet hoses and clean screens This washer can sense if the fill hoses have been reversed between hot and cold If the fill hoses on the washer were previously installed incorrectly and then corrected the washer will need to be run through a Hot Cold cycle If not resolved check for proper resistance on the water valve thermistor See board input output chart Codes Displayed On Console If owner observes codes on display see table below d Suds Machine has detected high level of
24. t of outer tub support springs Lights Up When Door Opened Tub is completely of suds Runthe clothes washer through another complete cycle using cold water and no more detergent Reduce detergent amount for that specific load size and soil level Towel loads have a minimal amount of soil present and typically create more suds Use high efficiency or low sudsing detergent specially formulated for front load washers e Check for restricted drain system e Check for loose wire connections at control board and pump e Check to see if belt fell off motor and pulley Perform Motor and Motor Control Test No Tumble Washer does not tumble for the first 30 seconds after the door has been opened for safety pur poses Fabric cycles such as DELICATES and HAND WASH only tumble for a few seconds every 30 seconds Check for loose connections at machine control board motor control board and motor Perform Motor and Motor Control Test e Washer does not tumble during some drains and rinse fills Wet Clothes Very small clothes loads can cause unbalances add additional towels Excessive suds may have been present Check for diagnostic code 16 e Check unbalance harness connections at all switches and at Control Board No Water Fill Check to make sure water supply turned on fully Normal water level is only 2 5 to 5 inches inside the spinner Check for kin
25. tiv ity then this test will exit Press the off key twice within 30 seconds to cancel test Fast Time Down Test While in service mode pressing the quick key will advance the program to the next wash cycle December 2004 2004 Maytag Services Troubleshooting amp WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires it End of Presoak Every 5 Minutes of Spin Drain Every Step of The Spin Profile Quick Spin Test While in service mode the pressing of spin key shall start the washer in the quick spin mode The following Quick Spin test steps are as follows 1 Lockthe door Spin to 350 rpm and hold for 6 seconds Spin to 550 rpm and hold for 6 seconds Spin to 600 rpm and hold for 6 seconds Spin to 650 rpm and hold for 6 seconds Spin to 800 rpm and hold for 6 seconds eS S o S If the Spin key is pressed again during the Quick Spin test the current speed will be held indefinitely Press ing the Spin key again will allow the quick test to proceed as listed above When the washer is in the Service Mode the speed will be displayed as a two digit number or a letter number Speed Range Displayed a 0 99 rpm 0 99 actual b 100 999 rpm Speed 10 December 2004 2004 Maytag Services Quick Service Cycle While in service mode pressing the delicates key will start a quick service cycle This will be a q
26. uick check of all systems The following steps will be followed 1 Energize the cold and bleach water valves Fill to Low level then turn bleach and cold off Energize the hot and fabric softener water valves Fill to high level then turn all valves off Lock the door Tumble using 7 3 tumble pattern for 12 sec Turn the drain on Spin to 800 RPM using default rates End spin and coast down Unlock the door when the RPM is zero Display a Passed on continuously for 10 sec onds if no diagnostic codes were logged during this test N O 9 O The up arrow if pressed will advance to the next step The right most dot will be turned on as an indication of failure and stay on until quick service cycle test has reached the end Any diagnostic code logged during this test will result in failure of the test but will not necessarily stop the test While in quick service cycle the pressing of the hand wash will suspend the machine at this step for 30 minutes until the Hand Wash key is pressed again All LED s will flash on and off while the cycle is suspended or on hold Motor Drive System To check the system check the board for proper output to the motor control Performing a board output test does this Then perform the Motor Control Board Output Test Motor Control Board Output Test 1 Disconnect power to the washer 2 Remove the front panel and pull the JP4 Connector from the motor control board
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