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Exabyte Magnum20 LTO LIB 15TB/60TB (270022

1. 3 Cartridge Compatibility 22 2 t xov RR CP RERO S ER CS 3 Speed Matching and Channel 4 SCSI DUS JUEGO iiai de niia e draci de ct SCR Errat ics d bade 4 Seep Mode n scu cece neh ee ERR OQ o EC S oe Oe 9 5 Installing the Tape 7 Before You 7 Unpack the Tape 8 Install the Tape 8 Set He SG S ID asc 9 Position the Tape drive 9 CONNECE POWE advo dwn vet ee etane ia au ae d ie d sa 10 Run the Fast Read W rite Test Diagnostic Function Code F 10 Connect the tape drive to the SCSI 11 Install Device 5 14 Configure the Tape Drive to the 14 Operating the Tape 15 Using the Front Panel Controls and Indicators 15 Using the Power Switch 15 Using the Unload 16 Monitoring the 51 16 Monitoring the Single Character 17 Loading Cartridge 17 Unloading Cartridge 18 Cleaning
2. 23 5 Troubleshooting and D iagnostics Table 5 1 Troubleshooting tips for the tape drive 35 Table 5 2 Methods of receiving errors and messages for the tape drive 37 Table 5 3 Tape drive codes for error conditions and informational messages 38 Table 5 4 TapeAlert flags supported by the tape drive 44 7 Specifications Table 7 1 M aximum data transfer rates in megabytes per second 63 Table 7 2 Size and 63 Table 7 3 Power 64 Table 7 4 Temperature and humidity specifications for the tape drive 64 EXABYTE MAGNUM TAPE DRIVE LTO 2 xi NOTES xii PRODUCT MANUAL 1013187 How TO USE THIS MANUAL How TO USE THIS MANUAL AuGUsr 2005 This manual describes how to install operate and maintain the Magnum Tape Drive LTO 2 It also provides functional performance and environmental specifications WHERE TO LOOK FOR INFORMATION Installation If you are installing the tape drive for the first time refer to the following chapters gt Chapter 1 provides an overview of the tape drive s features and components gt Chapter 2 providesinstructions for installing the tape drive connecting it to the host computer and powering it on Operation troubleshooting maintenance and service Refer to these chapters for information about operating maintaining and
3. SPECIFICATIO NS This chapter provides specifications for the M agnum Tape Drive LTO 2 DATA TRANSFER RATES Table 7 1 lists the data transfer rates that the tape drive can achieve Table 7 1 Maximum data transfer rates in megabytes per second Burst transfer rate Interface Data transfer rate native SCSI Ultra160 LVD 17 5 21 9 26 25 30 63 or up to 160 M B second 35 MB second megabyte equals 1 000 000 bytes b Rate is determined by the tape drive s speed matching algorithms See Speed M atching and Channel Calibration on page 4 for more information SIZE AND WEIGHT Table 7 2 shows the dimensions and weight for tape drive The external tape driveis a standalone unit that can fit on a desktop Table 7 2 Size and weight Specification Measurement Depth with bezel 12 5 cm 4 92 in Length with bezel 29 0 cm 11 42 in Width with bezel 24 9 cm 9 80 in Weight without a cartridge 6 4 kg 14 1 Ibs AuGust 2005 EXABYTE MAGNUM TAPE Drive LTO 2 63 CHAPTER 7 SPECIFICATIO NS POWER SPECIFICATIO NS The power specifications for the tape drive include both the requirements for thetape drive and the enclosure components Power Supply Thetape drive uses an internal switching power supply You do not need to change any input settings The power supply automatically adjusts for changes in voltages and frequency within the
4. INDEX cartridge door loading a cartridge 17 to 18 location 2 cartridge memory 22 channel calibration 4 deaning instructions 19 LED indicators 19 deaning cartridge disposing 24 using 19 See also cartridge clearing error codelog 53to 54 compatibility with software and operating systems 7 14 compatibletape cartridges 3 22 compliance safety and regulatory 64 components back panel 3 data cartridge 21 front panel 2 compressed capacity 23 compressed datatransfer rate 1 connections power 10 SCSI bus 11013 connectors back panel 3 contacting Exabyte iv converting an FMR tape to a scratch tape 52to 53 copy drive dump totape 52 create FMR tape 50to 51 current electrical specifications 64 EXABYTE MAGNUM TAPE DRIVE LTO 2 75 INDEX D data cartridge capacity 23 cartridge memory 22 compatibility 22 degaussing 34 description 21 to 22 disposing 24 environmental and shipping specifications 23 handling guidelines 24 to 27 labeling 22 reattaching leader 29 to 34 repairing 2 to 34 repositioning leader pin 28 to 29 retiring 26 specifications 22 to 23 storage 26 supported formats 22 testing 541055 using 17to 18 24 using arepaired cartridge 27 See also cartridge data transfer rates 63 degaussing adatacartridge 34 devicedrivers 14 diagnostics 35to 57 dear error codelog 53to 54 copy drive dump totape 52 display error codelog 53 enable disable POST error reporting 57 fast read write test 10 55 to 56 for
5. Single character Display Provides a single character code for error conditions and informational messages It also provides codes for Diagnostic or maintenance functions These codes are described in Table 5 3 page 38 A red dot appears in the corner of the display when a drive dump is available see Using the Tape Drive Diagnostic and Maintenance Functions on page 47 for more information Status LED Light Emitting Diode Indicates the current operating status information which is described in Table 3 1 on page 16 Unload Button Used to unload the tape and eject the cartridge On Off Switch Used to turn power on and off Power Indicator Shows the power on status of the tape drive 2 PRODUCT MANUAL 1013187 CARTRIDGE CO MPATIBILITY BACK PANEL COMPONENTS Figure 1 2 shows the back panel components of the of the tape drive SCSI ID switch AC power SCSI connector connectors Figure 1 2 Back panel components On Off Switch Used to turn power on and off AC Power Connector Used to provide power through a grounded AC power connector A power cord is included with the tape drive SCSI Connectors Used to connect thetape driveto the SCSI bus with two SCSI cables or one SCSI cable and a terminator These connectors are 68 pin wide Ultra160 LVD connectors SCSI ID Switch Used to set the tape drive SCSI ID CARTRIDGE COMPATIBILITY AuGusr 2005 Thetape drive uses LTO Ultrium 200 GB data cartridges It is also comp
6. INDEX V voltage specifications 64 W weight of tape drive 63 wet bulb humidity specification data cartridge 23 tapedrive 64 write protect switch description 22 location on data cartridge 22 setting 24 EXABYTE MAGNUM TAPE DRIVE LTO 2 79 INDEX Notes PRODUCT MANUAL 1013187 80
7. If you fail to insert the cartridge quickly enough the tape drive will Important exit maintenance mode You must then set the tape drive to maintenance mode again and restart the test If you insert an invalid or write protected data cartridge 7 appears in the single character display The tape drive unloads the cartridge and exits maintenance mode 5 After you insert the cartridge 2 flashes and thetapedriveloadstheupdated firmware from the FMR data cartridge into its erasable programmable read only memory EPROM area gt If the update completes successfully the tape drive displays 0 rewinds and unloads the FMR tape resets itself and is ready to use the new firmware gt If the update fails the tape drive posts an error code to the single character display to resolve the error see Table 5 3 on page 38 The tape drivethen unloads the FMR tape and exits maintenance mode OBTAINING A DRIVE DUMP You can obtain a dump from the tape drive using LTO Tool described on page 60 You can download the LTO Tool program from Exabyte s web site The readme file that accompanies the program or the online help for the Windows version provides instructions for creating a dump You can also use the tape drive diagnostics to create the dump see Function Code 4 Forcea Drive Dump on page 51 AuGust 2005 EXABYTE MAGNUM TAPE DRIVE LTO 2 61 CHAPTER 6 SERVICING THE DRIVE Notes PRODUCT MANUAL 1013187 62
8. Insert a Ultrium Cleaning Cartridge into the tape drive The tape drive automatically performs the cleaning cycle When finished the tape drive ejects the cleaning cartridge A Caution Do not use any cleaning method other than the LTO Ultrium Cleaning Cartridge or a cleaning cartridge approved by Exabyte for use with LTO 2 drives Using other cleaning methods may void the tape drive s warranty Do not rewind and reuse the material in a cleaning cartridge Reuse may redistribute contaminants previously removed from the tape path If all cleaning material has been used discard the cartridge and use a new cleaning cartridge RESETTING THE TAPE DRIVE Caution Before resetting the tape drive make sure that it is not performing any operations and is not communicating over the SCSI bus AuGust 2005 To reset the tape drive perform one of the following steps Power thetape drive off and then on again gt Send a bus device reset OCh message to the tape drive A device reset clears all input output I O processes on that SCSI bus gt Send a SCSI bus reset Make sure no other devices are using the SCSI bus EXABYTE MAGNUM TAPE DRIVE LTO 2 19 CHAPTER 3 OPERATING THE DRIVE UsING THE TAPE BACKUP SOFTWARE Refer To the user s operating guide supplied with your tape backup application PRODUCT MANUAL 1013187 20 UsiNG DATA CARTRIDGES DESCRIPTION Use on
9. They are available at ww w turtlecase com Never ship cartridge a commercial shipping envelope Always place it in a box or package If you ship the cartridge in cardboard box or a box of a sturdy material ensurethe following gt Placethecartridgein polyethylene plastic wrap or bagsto protect it from dust moisture and other contaminants gt Pack the cartridge snugly do not allow it to move around Double boxthecartridge placeitinside a box then placethat box inside the shipping box and add padding between the two boxes REPOSITIO NING OR REATTACHING A LEADER PIN Thefollowing sections describe how to reposition or reattach the leader pin in a damaged data cartridge i Use a repaired tape cartridge only to recover data and move it to another A Caution cartridge Continued use of a repaired cartridge may void the warranties of the drive and the cartridge If the leader pin in your cartridge becomes dislodged from its pin retaining spring clips or detaches from the tape you must use the IBM Leader Pin Reattachment Kit to reposition or reattach it Check the IBM web site for information about ordering this kit see page xiv Do not reattach the pin if you must remove more than 7 meters 23 feet of leader tape To place the leader pin in its proper position you will need the following tools Plastic or blunt end tweezers Cartridge manual rewind tool from Leader Pin Reattachment
10. You can also exit maintenance mode by pressing the unload button during any maintenance or diagnostic function FUNCTION CODE 1 RUN SCSI DRIVE DIAGNOSTICS Causes the tape drive to run self tests Caution For this test use only a scratch blank data cartridge or a cartridge that may be overwritten During the test the tape drive overwrites the data on the cartridge 1 Makesurethat the tape drive does not contain a cartridge then set it to maintenance mode 2 Presstheunload button once per 1 5 seconds until 1 appears in the single character display If you cycle past 1 continue to press the unload button until it displays again 3 To select the function press and hold the unload button for 3 seconds 4 After you select the function 1 flashes thetape drive runs diagnostics for approximately 90 seconds then C flashes to indicate that the tape drive is waitingfor you to insert acartridge Within 60seconds insert a scratch data cartridge If you fail to insert the cartridge quickly enough the tape drive will Important exit maintenance mode You must then set the tape drive to maintenance mode again and restart the test If you insert an invalid or write protected data cartridge 7 appears in the single character display The tape drive unloads the cartridge and exits maintenance mode 5 After you insert the cartridge 1 flashes 48 PRODUCT MANUAL 1013187 USING THE TAPE DRIVE DIAGN
11. see Loading a Cartridge on page 17 The data cartridge may be defective Insert another data cartridge If the problem exists for multiple cartridges the tape drive is defective Replace the tape drive tape drive has power Connect power to the tape drive see Step 6 Install Device Drivers on page 14 The tape drive will not unload the data cartridge The data cartridge is stuck or is broken Pressthe unload button If the cartridge does not eject turn off the power to the tape drive then turn it back on note that the mid tape recovery could take up to 5 minutes to complete If the cartridge still does not eject contact Exabyte Technical Support see page iv The server received TapeAlert flags See Supported TapeAlert Flags on page 44 The server reported SCSI problems such as selection or command time outs or parity errors See Fixing SCSI Bus Errors on page 41 Codes display on the single character display but the status LED does not turn on The tape drive is defective Replace the tape drive The tape drive does not respond to server commands 1 Pressand hold the unload button on the tape drive for 10 seconds to force a drive dump The tape drive will save the dump and then reboot to allow communication to the tape drive to occur Do not cycle power as this will erase the contents of the dump 2 Ifthe problem persists contact Exabyte Technical Support
12. SCSI bus 13 3 Operating the Tape Drive Figure3 1 Frontpanel 13 Figure 3 2 Inserting a cartridge into the tape drive 18 4 Using Data Cartridges Figure 4 1 LTO Ultrium 200 GB data cartridge components 21 Figure 4 2 Setting the write protect 24 Figure 4 3 Leader pin in the incorrect and correct positions 28 Figure 4 4 Placing a dislodged leader pin into the correct position 29 Figure 4 5 Rewinding the tape into the cartridge 29 Figure 4 6 Leader pin 30 Figure 4 7 Attaching the leader pin tool to the cartridge 31 Figure 4 8 Winding the tape out of the cartridge 32 Figure 4 9 Removing the C clip from the leader pin 32 Figure 4 10 Attaching the leader pin to the tape 33 EXABYTE MAGNUM TAPE DRIVE LTO 2 ix NOTES X PRODUCT MANUAL 1013187 AuGust 2005 Tables 3 Operating the Tape Drive Table 3 1 Meaning of Status LED 16 4 Using Data Cartridges Table 4 1 Tape drive cartridge and format compatibility 22 Table 4 2 Data capacities in gigabytes 6 23 Table 4 3 Environment for operating storing and shipping the LTO Ultrium data
13. TAPE DRIVE LTO 2 FEATURES The Exabyte Magnum Tape Drive LTO 2 is a high performance high capacity data storage device that is designed to backup and restore Open Systems applications The tape drive is the second generation tape drivein the Ultrium series of products It is available with a Small Computer Systems Interface SCSI The tape drive offers a formatted cartridge capacity of up to 200 GB 400 GB assuming 2 1 compression ratio and a sustained data transfer rate of 35 MB per second 70 MB per second assuming 2 1 compression ratio Features of the Magnum Tape Drive LTO 2 tape drive include gt Backward read write compatible with LTO Ultrium 1 data cartridges LTO cartridge memory gt Ultral60 SCSI LVD interface gt Digital speed matching gt 64MB buffer Advanced LTO data compression Smart Power Management EXABYTE MAGNUM TAPE DRIVE LTO 2 1 CHAPTER 1 MAGNUM DRIVE LTO 2 FEATURES COMPONENTS This section describes the major components of thetape drive FRONT PANEL COMPONENTS Figure 1 1 showsthe controls and indicators on the front panel of thetape drive For more information about using these controls and indicators see Chapter 3 Pd switch Cartridge door Single character display Status LED A Power indicator Unload button Figure 1 1 Front panel components Cartridge Door Used for inserting the cartridge into the tape drive
14. and Hewlett Packard All other product names are trademarks or registered trademarks of their respective owners 101318 Revision B Revision Date Description January 2005 Initial release B August 2005 Correct two figures 3 2 and 4 2 Note The most current information about this product is available at Exabyte s web site www exabyte com PRODUCT MANUAL 1013187 PRODUCT WARRANTY CAUTION The Exabyte Magnum Tape Drive LTO 2 is warranted to be free from defects in materials parts and workmanship and conformsto the current product specification For the specific details of your warranty refer to your sales contract or contact the company from which you purchased thetape drive The warranty for the tape drive shall not apply to failures caused by Physical abuse or use not consistent with the operating instructions or product specifications gt Use of any type of data cartridge other than an Exabyte LTO tape or an Exabyte approved LTO data cartridge gt Use of any type of cleaning material other than an Exabyte LTO tape Cleaning Cartridge gt Repair or modification by any one other than Exabyte s personnel or agent in a manner differing from the maintenance instructions provided by Exabyte Removal of the Exabyte identification label s Physical abuse due to improper packaging of returned drives If problems with the tape drive occur contact Exabyte or your service provider do not vo
15. correct position 5 To rewind the tape insert the cartridge manual rewind tool O Figure 4 5 into the cartridge s hub and turn it clockwise until the tape becomes taut 6 Remove the rewind tool by pulling it away from the cartridge Figure 4 5 Rewinding the tape into the cartridge REATTACHING A LEADER PIN The first meter of tape in a cartridge is leader tape Once the leader tape has been removed there is a possibility of tape breakage After reattaching the leader pin transfer data from the defective tape cartridge Do not reusethe defective tape cartridge The Leader Pin Reattachment Kit contains three parts Leader pin attach tool see Figure 4 6 A plastic bracethat holds the cartridge door open AuGust 2005 EXABYTE MAGNUM TAPE DRIVE LTO 2 29 CHAPTER 4 USING DATA CARTRIDGES Cartridge manual rewind tool see O in Figure 4 6 A device that fits into the cartridge s hub and lets you wind thetape into and out of the cartridge Pin supplies see in Figure 4 6 Leader pins and C dips Note Contact IBM see page xiv for information about ordering the Leader Pin Reattachment Kit part number 08L9129 Use only IBM Leader Pin Reattachment Kit to reattach the Important leader pin to the tape Other methods of reattaching the pin will damage the tape the drive or both Use this procedure on your tape cartridge only when the leader pin detaches from the m
16. one cable at a time and running the operation that caused the error after each replacement If the problem persists after all cables have been replaced the problem may be with thetape drive 4 Replacethetape drive If the problem persists the problem is with your server Consult your server s documentation Fixing an Intermittent Error with Multiples Drives on a SCSI Bus Refer to the server s error logs to determine which drive is the source of the problem If only one driveis reporting a SCSI failure replace that drive gt If multiple drives are reporting SCSI failures the problem may be with the terminator or the SCSI cables Replacethe terminator and run the operation that caused the error If the problem persists the problem may be with the cables gt Isolate which cable is causing the problem by replacing one cable at a timeand run the operation that caused the error after each replacement 42 PRODUCT MANUAL 1013187 PROBLEMS AND SOLUTIONS RESOLVING MEDIA RELATED PROBLEMS To resolve problems that are related to media thetape drive s firmware includes the following diagnostics gt Test Cartridge amp M edia verifies whether a suspect cartridge and its magnetic tape are acceptable for use See Function Code E Test Cartridge amp Media on page 54 for more information Statistical Analysis and Reporting System SARS assists in isolating failures between media and hardware To determinethe c
17. power on powered on 1 To apply electrical power to a device 2 The state of a device when power has been applied to it read acquire or interpret data from a storage device from a data medium or from another source reboot Toreinitialize the execution of a program by repeating the initial program load IPL operation record Thesmallest distinct set of data bytes that is supplied from a server for processing and recording by tape drive and the smallest distinct set of data to be read from tape reprocessed and made available to a server by a tape drive relative humidity Theratio of the amount of water vapor actually present in the air to the greatest amount possible at the same temperature reset Toreturn a device or circuitto a clear state scratch cartridge data cartridge that contains no useful data but can be written to with new data SCSI See Small Computer Systems Interface SCSI bus 1 A collection of wires through which data is transmitted from one part of a computer to another 2 A genericterm that refers to the complete set of signals that define the activity of the Small Computer Systems Interface SCSI SCSI ID Auniqueaddress from 1to 15 assigned to each device attached to a SCSI bus See also Bus SCSI connector Located at the rear of the tape drive the connector that facilitates commands to and from the server and to which the internal SCSI cable of an enclosure connects SCSI device A
18. specified range Table 7 3 lists the power specifications for the tape drive Table 7 3 Power specifications Input voltage 100 to 240 VAC Frequency 50 to 60 Hz AC input current 0 58 amp at 100 VAC 0 24 amp at 240 VAC Autoswitching input selection no user selection required ENVIRONMENTAL CONDITIONS FOR THE TAPE DRIVE Table 7 4 summarizes the environmental requirements for the tape path in either the internal or external models of thetape drive The following sections provide additional detail about these requirements Table 7 4 Temperature and humidity specifications for the tape drive Specification Storage Operating Nonoperating Transporting Temperature range 10 C to 35 C 40 C to 65 C 40 F to 149 F 50 to 95 F Relative humidity 20 to 80 non condensing 5 to 95 non condensing Wet bulb temperature 28 C 82 4 F max 38 C 100 F max Maximum altitude 3 048 m 10 000 ft 12 192 m 40 000 ft The tape drive temperature and humidity must be stabilized in the specified environment for at least 24 hours b Temperature measurements are made in the tape path Thetape drive itsoriginal shipping container W hen the tape drive is moved from a cooler storage environment to a warmer operating environment it must acclimate in its packaging for 24 hours to prevent damage from condensation SAFETY AND REGULATORY C
19. status of post error reporting press the unload button once per 1 5 secondsuntil P appears thesingle character display post error reporting enabled If you cyde past P continueto press the unload button until the P character displays again 3 Toselect the function press and hold the unload button for 3 seconds 4 After you select thefunction the single character display will show one of the following P to indicate that post error reporting is enabled gt U to indicate that post error reporting is disabled EXABYTE MAGNUM TAPE DRIVE LTO 2 57 CHAPTER 5 TROUBLESHOOTING AND DIAGNOSTICS UsiNG SENSE DATA 58 When atape drive encounters an error it makes sense data available You can use IBM device drivers to examine the sense data and determine errors Instructions for downloading installing and properly configuring the IBM device drivers are available in thelBM Ultrium Device D rivers Installation and U ser s Guide see IBM Ultrium 2 Publications on page xiv IBM device drivers may conflict with some commercial software applications unless properly configured To avoid conflicts on Windows operating systems refer to your device driver s procedures for setting the driver to manual startup mode For applications that use Open Systems device drivers that are provided by for example AIX Linux Sun Solaris HP UX Windows NT and Windows 2000 the IBM Ultrium Device Drivers Install
20. the H ead Resistance M easurements test and a Write Read test on the center of the tape The tape drive runs these tests to ensure that the tape drive s head and tape carriage mechanics are working correctly The tape drive takes approximately 10 minutes to run the test 1 Make sure that the tape drive does not contain a cartridge then set it to maintenance mode see page 47 2 Pressthe unload button once per 1 5 seconds until H appearsin the single character display If you cycle past continue to press the unload button until it displays again 3 To select the function press and hold the unload button for 3 seconds 4 After you select the function flashes to indicate that the tape drive is waiting for you to insert acartridge Within 60seconds insert ascratch data cartridge If you fail to insert the cartridge quickly enough the tape drive will Important exit maintenance mode You must then set the tape drive to maintenance mode again and restart the test If you insert an invalid or write protected data cartridge 7 appears in the single character display The tape drive unloads the cartridge and exits maintenance mode 56 PRODUCT MANUAL 1013187 AuGUsr 2005 USING THE TAPE DRIVE DIAGNOSTIC AND MAINTENANCE FUNCTIONS 5 After you insert the cartridge H flashes and thetest begins w If no error is detected the test begins again and runs for a maximum of 10 times Each loop takes approxim
21. 5 Problems and lt 5 35 Methods of Receiving Errors and 37 Descriptions and Corrective Actions for Errors and Messages 37 Resolving Problems Reported by the Server 41 Resolving M edia Related 43 Supported TapeAlert 44 Using Tape Drive Diagnostic and Maintenance Functions 47 Setting the Tape Drive to Maintenance Mode 47 Exiting Maintenance 48 Function Code 1 Run SCSI Drive Diagnostics 48 Function Code 2 U pdate Drive Firmware from FMR Tape 49 Function Code 3 Create FMR Tape 50 Function Code 4 Force Drive 51 PRODUCT MANUAL 1013187 AuGust 2005 Function Code 5 Copy Drive Dump to Tape at Beginning of Tape 52 Function Code 8 Convert FMR Tape to Scratch Tape 52 Function Code 9 Display Error Code Log 53 Function Code A Clear Error Code 100 53 Function Code C Insert Cartridge into Drive 54 Function Code E Test Cartridge amp Media 54 Function Code F Fast Read Write Test 55 Function Code 56 Function Code L Reserved for Future 05 57 Function Code P or U Enable or
22. CHAPTER 2 INSTALLING THE DRIVE STEP 6 INSTALL DEVICE DRIVERS Device drivers are software that enables the tape drive to interact with a variety of servers The latest levels of device drivers and driver documentation for the tape drive are available on the Support section of Exabyte s web site ww w exabyte com For applications that use other device drivers refer to the application s documentation to determine which drivers to use If you intend to use your drive with an existing or new commercial software application refer to that application s installation instructions to install the device driver and configurethe tape drive Note If you intend to use your tape drive with a commercial software application it is recommended that you use the tape drivers provided with the software instead of the device driver provided on the web site Only install a device driver from the web if the instructions from your commercial software application tell you to do so gt If you do not intend to use your drive with a commercial software application download and install the device driver from Exabyte s web site ww w exabyte com Refer to the installation instructions on the download page STEP 7 CONFIGURE THE TAPE DRIVE TO THE SERVER To configure the tape drive for use refer to the documentation for your server and application software 14 PRODUCT MANUAL 1013187 O PERATING THE DRIVE This chapter descr
23. Disable POST Error Reporting 57 Using Sense 58 Servicing the 59 Returning the Tape Drive forService 59 Wording 60 Updating Firmware Over the SCSI 5 60 U pdating the Firmware with an FMR Data Cartridge 60 Obtaining a Drive 61 Specifications ccc ce cere eee eee eee 63 Data Transfer lt 63 Size and 63 Power 5 lt 64 Environmental Conditions for the Drive 64 Safety and Regulatory 64 GIOSSAIY 6 fii sido si ese A EE 65 Index sua aaa 9222222zzz zs izzzxcezkRiia 75 EXABYTE M AGNUM TAPE DRIVE LTO 2 vii NOTES viii PRODUCT MANUAL 1013187 AuGust 2005 Figures l Magnum Tape Drive LTO 2 Features Figure 1 1 Front panel 2 Figure 1 2 components 3 2 Installing the Tape Drive Figure 2 1 Back panel 8 Figure 2 2 Tape drive is last or only device on the SCSI bus 13 Figure 2 3 Another peripheral is the last device on
24. ESHOOTING AND DIAGNOSTICS SUPPORTED TAPEALERT FLAGS TapeAlert is a patented technology and standard of the American N ational Standards Institute AN SI that defines conditions and problems that are experienced by drives The technology enables a server to read TapeAlert flags set by the driveon its LOG SENSE TapeAlert Page page code 2Eh over the SCSI interface Table 5 4 lists the TapeAlert flags that are supported by the tape drive Table 5 4 TapeAlert flags supported by the tape drive Flag Flag Description Action Required Number Parameter Flag Type in hex 3 03h Hard error Set for any unrecoverable read Refer To the Action Required write or positioning error This column for Flag 4 5 or 6 in this flag is set in conjunction with table flags 4 5 or 6 4 04h M edia Set for any unrecoverable read Replace the data cartridge write or positioning error that is due to a faulty data cartridge 5 05h Read failure Set for any unrecoverable read IfFlag4isalso set the cartridge error whereisolation isuncertain is defective Replace the data and failure could be due to a cartridge faulty data cartridge or to faulty If Flag 4 is not set see error drive hardware code 6 in Table 5 3 on page 38 6 06h Write failure Set for any unrecoverable write If Flag 9 is also set make sure or positioning error where that the write protect switch is isolation is uncertain and failure set s
25. If the cartridge is already loaded and you cycle the power turn it off then on the tape will reload UNLOADING A CARTRIDGE To unload a cartridge 1 Ensure that the tape drive is powered on 2 Press the unload button The tape drive does the following Completes any command in process Writes any buffered information to tape Rewinds to the beginning of the tape Writes any pertinent information to the cartridge memory gt Partially ejects the cartridge 3 Grasp the partially ejected cartridge and remove it from the tape drive 18 PRODUCT MANUAL 1013187 CLEANING THE TAPE DRIVE HEAD CLEANING THE TAPE DRIVE HEAD This section describes when and how to clean the tape drive to maintain optimal performance Circulating air may introduce debris into the tape path If debris builds up on the heads error rates increase and backups take longer because the tape drive must rewrite the data When necessary clean the tape drive using an LTO Ultrium cleaning cartridge to maximize drive reliability and the life of your tapes DETERMINING WHEN TO CLEAN THE TAPE DRIVE When the tape drive requires cleaning C displays on the single character display and the status LED flashes amber The tape drive should be cleaned as soon as possible after notification Note Some software applications may notify you that the tape drive requires cleaning Refer to your software documentation for more information USING A CLEANING CARTRIDGE
26. Kit Note Contact see page xiv for information about ordering the IBM Leader Pin Reattachment Kit part number 0819129 AuGust 2005 EXABYTE MAGNUM TAPE Drive LTO 2 27 CHAPTER 4 USING DATA CARTRIDGES REPO SITIO NING A LEADER PIN A leader pin that is improperly seated inside a cartridge can interfere with the operation of the drive Figure 4 3 shows a leader pin in the incorrect and correct positions Note The cartridge door is open and the leader pin is visible inside the cartridge Figure 4 3 Leader pin in the incorrect and correct positions To reposition the leader pin perform the following steps 1 Slideopen the cartridge door in Figure 4 4 and locate the leader pin you may need to shake the cartridge gently to roll the pin toward the door 2 With plastic or blunt end tweezers grasp the leader pin and position it in the pin retaining spring dips 3 Pressthe leader pin gently into the clips until it snaps into place and is firmly seated Ensure that there are no gaps in the seam of the cartridge If gaps exist do not continue with this procedure and do not use Important the cartridge Instead contact Exabyte Technical Support see page iv 28 PRODUCT MANUAL 1013187 REPO SITIONING OR REATTACHING A LEADER PIN 4 Closethe cartridge door Note The cartridge door is open to show the leader pin Figure 4 4 Placing a dislodged leader pin into the
27. OMPLIANCE The Magnum Tape Drive LTO 2 complies with the regulatory agency standards listed on the product label located the enclosure when installed in accordance with this manual PRODUCT MANUAL 1013187 64 AuGust 2005 GLO SSARY American National Standards Institute ANSI Organization that sets standards for SCSI and the safety of electrical devices ampere A A unit of measure for electric current that is equivalent to a flow of one coulomb per second or equivalent to the current produced by one volt applied across a resistance of one ohm adapter See adapter card adapter card circuit board that adds function to a computer backups The short term retention of records used for restoring essential business and server files when vital data has been lost because of program or server errors or malfunctions backward compatible Capable of being used with a previous product that was designed for a similar purpose For example a tape cartridge that is designed to be used with a modern tape drive but can also be used with certain older tape drives Synonymous with downward compatible bezel The removable frame that fits over the front of the tape drive Bus Inanetwork the electrical pathway between a computer and other devices byte Astring that consists of a certain number of bits usually 8 which are treated as a unit and represent a character A byte is a fundamental unit of data C SeeCasius capacity T
28. OSTIC AND MAINTENANCE FUNCTIONS gt If the diagnostic completes successfully it begins again and runs for a maximum of 10 times Each loop takes approximately 20 minutes to run After the tenth loop the diagnostic stops and automatically exits maintenance mode To halt the diagnostic press the unload button within the first 20 minutes of the test or the diagnostic will run another 20 minutes The tape drive acknowledges the request by slowing the length of time that the currently displayed character flashes on the single character display from twice per second to once per second The diagnostic continues to the end of its current loop and then stops Thetape drive then displays 0 rewinds and unloads the cartridge and exits maintenance mode If the diagnostics fail the status LED flashes amber an error code displays Thetape drive unloads the data cartridge and exits maintenance mode To resolve the error locate the code in Table 5 3 on page 38 FUNCTION CODE 2 UPDATE DRIVE FIRMWARE FROM FMR TAPE Causesthe tape drive to load updated firmware from a field microcode replacement FM R tape As Caution Do not power off the tape drive while a firmware update is in progress Note You can also update the drive firmware over the SCSI bus using Exabyte s LTO Tool See Updating Firmware O ver the SCSI Bus on page 60 for more information 1 Make sure that the tape drive does not contain a cartridge the
29. ZEXABYTE MAGNUM DRIVE LTO 2 PRODUCT MANUAL 1013187 COPYRIGHT DISCLAIMER TRADEMARK NOTICES PART NUMBER REVISION HISTORY Copyright 2005 by Exabyte Corporation All rights reserved This item and the information contained herein are the property of Exabyte Corporation No part of this document may be reproduced transmitted transcribed stored in aretrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the express written permission of Exabyte Corporation 2108 55th Street Boulder Colorado 80301 ExabyteCorporation makesno representation or warrantieswith respecttothecontents of this document and specifically disdaims any implied warranties of merchantability or fitnessfor any particular purpose Further Exabyte Corporation reservesthe rightto revisethis publication without obligation of Exabyte Corporation to notify any person or organization of such revision or changes Exabyte is a registered trademarks Exabotics is a trademark People Working for Y ou and SupportSuite are service marks of Exabyte Corporation is a trademark of International Business M achines Corporation in theUnited States or other countries or regions or both Linear Tape O pen LTO theL TO logo Ultrium and the Ultrium logo are U S trademarks of International Business M achines Corporation Certance
30. able 5 1 If the problemis not identified in Table 5 1 refer to M ethods of Receiving Errors and Messages beginning on page 5 37 The color and condition of the status LED may also indicate a problem For more information see Table 3 1 on page 16 Table 5 1 Troubleshooting tips for the tape drive If the problem is this Do this A code displays on the The tape drive detected an error or isdirecting you to an informational single character display and the message See Table 5 3 on page 38 status LED flashes amber The status LED or single character The tape drive has no power Check the power at the power source display never turns on Connect power to the tape drive see Step 3 Connect Power on page 10 If the problem persists replace the tape drive AuGusr 2005 EXABYTE M AGNUM TAPE DRIVE LTO 2 35 CHAPTER 5 TROUBLESHOOTING AND DIAGNOSTICS Table 5 1 Troubleshooting tips for the tape drive continued If the problem is this Do this tape drive will not load a data cartridge One of the following has occurred A data cartridge is already inserted To remove the cartridge press the unload button If the cartridge does not eject turn off the power to the tape drive then turn it back on After the status LED becomes solid green press the unload button to eject the cartridge The data cartridge was inserted incorrectly To properly insert a cartridge
31. age 47 Perform a panic reset of the tape drive To perform a panic reset press and hold the unload button on thetape drive for 10 seconds Thetape drive forces a dump and overwrites the existing dump The tape drive then reboots to allow communication I If the tape drive detected a permanent error and displayed an Important error code it automatically forces a drive dump also known asa save of the firmware trace If you perform a panic reset of the tape drive the existing dump will be overwritten and lost MONITORING THE STATUS LED The status LED provides information about the state of the tape drive The light can be green or amber and when lit solid or flashing Table 3 1 lists the conditions of the status LED and provides an explanation of what each condition means Table 3 1 Meaning of Status LED Activity Color Condition Meaning Off The tape drive has no power or is powered off Green Solid The tape drive is powered on and is idle Green Flashing The tape drive is reading from the tape writing to the tape rewinding the tape locating data on the tape loading the tape or unloading the tape The status LED also flashes green if the tape drive contains a cartridge during the power on cycle In this case the tape drive completes PO ST and slowly rewinds the tape the process may take approximately 13 minutes The light stops blinking and becomes solid when the tape drive complete
32. agnetic tape and you must copy the cartridge s data onto another cartridge Destroy the damaged cartridge after you copy the data This procedure may affect the performance of the leader pin during threading and unloading operations Touch onlythe end ofthetape Touchingthe tape in an area other than the end can damage the tape s surface or edges which may interfere with read or write reliability Figure 4 6 Leader pin reattachment kit 30 PRODUCT MANUAL 1013187 AuGust 2005 REPO SITIONING OR REATTACHING A LEADER PIN The following procedure describes reattaching a leader pin by using the IBM Leader Pin Reattachment Kit 1 Attach theleader pin attach tool O in Figure 4 7 to the cartridge so that the tool s hook latches into the cartridge s door Q Pull the tool back to hold the door open then slidethe tool onto the cartridge Open thetool s pivot arm Note To hold the cartridge door open hook the tool into the door and pull the tool back Figure 4 7 Attaching the leader pin tool to the cartridge EXABYTE MAGNUM TAPE DRIVE LTO 2 31 CHAPTER 4 USING DATA CARTRIDGES 2 Tofind theend of thetapeinsidethe cartridge attach the cartridge manual rewind tool in Figure 4 8 to the cartridge s hub by fitting the tool s teeth between the teeth of the hub Turn thetool clockwise until you seethe end of the tape inside the cartridge Then slowly turn the rewind tool counterclockwise to bring the tap
33. apedrive 64 ID SeeSCSIID 9 ID switch See SCSI ID switch INCITS publications xiv informational messages 37 to 41 inserting a cartridge 17018 insertion guide location 21 installing tape drive 13 integrating the tape drive into a system 14 L label area on data cartridge 21 labels agency 64 laser safety notice iii leader pin description 22 location in data cartridge 21 reattaching to thetape 29034 repositioning 28 to 29 leader pin reattachment kit contents 291030 obtaining 27 LED deaning indicator 19 monitoring 16to 17 power on sequence 10 Linear Tape Open LTO Cartridge M emory CM 22 loading a cartridge 17018 low power mode 5 cartridge memory 22 AuGUsr 2005 INDEX LTO media 21to 34 LTO Tool obtaining a drivedump 61 using to update firmware 60 M maintenance functions dear error codelog 53to 54 convert FMR tape to scratch tape 52 to 53 copy drive dump totape 52 create FMR tape 50to 51 display error codelog 53 exiting 48 force a drivedump 51 insert cartridge into drive 54 selecting 47 update drive firmware from FMR tape 49to 50 maintenance mode exiting 48 selecting 47 media See cleaning cartridge See data cartridge media related errors 43 N native storage capacity 23 on off switch See power switch operating environment 64 operating system compatibility 14 operating the tape drive 15 to 20 P packing thetapedrive 59 panic reset performing 16 performanc
34. artridge operation succeeds insert a scratch cartridge into the first drive and run the tape drive diagnostics see Function Code 1 Run SCSI Drive Diagnostics on page 48 If the diagnostics fail replace the tape drive If the diagnostics succeed the error was temporary If the operation fails and another drive is not available insert a scratch cartridge into the tape drive and run the tape drive diagnostics see Function Code 1 Run SCSI Drive Diagnostics on page 48 fthe diagnostics fail replace the tape drive fthe diagnostics succeed discard the cartridge AuGusr 2005 EXABYTE MAGNUM TAPE DRIVE LTO 2 39 CHAPTER 5 TROUBLESHOOTING AND DIAGNOSTICS Table 5 3 Tape drive codes for error conditions and informational messages Code Cause and Action 6 For Problems with Writing Data continued cont If the problem occurs with multiple data cartridges or if you do not know the data cartridge s volume serial number run the tape drive diagnostics see Function Code 1 Run SCSI Drive Diagnostics on page 48 If the diagnostics fail replace the tape drive fthe diagnostics succeed run the Test Head diagnostic see Function Code Test Head on page 56 fthe Test Head diagnostic fails replace the tape drive fthe Test Head diagnostic succeeds replace the cartridges that caused the problem For Problems with Reading D ata If the probl
35. ately 10 minutes to run After the tenth loop the test stops and thetape drive automatically exits maintenance mode To halt the test press the unload button Thetape drive acknowledges the request by slowing the length of time that the currently displayed character flashes on the single character display from twice per second to once per second Thetest continues to the end of its loop and then stops Thetape drivethen rewinds and unloadsthe cartridge displays 0 and exits maintenance mode If an error is detected thetape drive displays 5 unloads the data cartridge and exits maintenance mode To resolve the error follow the instructions for code 5 Table 5 3 on page 38 FUNCTION CODE L RESERVED FOR FUTURE USE Reserved for future use FUNCTION CODE P OR U ENABLE OR DISABLE POST ERROR REPORTING Used by support personnel during error detection this function is an alternate method of setting or preventing the post error PER bit in the SCSI Read Write Error Recovery Page 1 Make sure that the tape drive does not contain a cartridge then set it to maintenance mode see page 47 2 Perform one of the following operations gt To verify the status of post error reporting press the unload button once per 1 5 seconds until U appears in the single character display post error reporting disabled If you cycle past continue to press the unload button until the U character displays again gt To verify the
36. atible with LTO Ultrium 100 GB data cartridges Thetape drive reads tapes that have been written by other licensed LTO Ultrium 2 drives It also writes to tapes that can be read by other licensed LTO Ultrium 2 drives See Chapter 4 Using Data Cartridges on page 21 for detailed information about LTO Ultrium data cartridges EXABYTE MAGNUM TAPE DRIVE LTO 2 3 CHAPTER 1 MAGNUM DRIVE LTO 2 FEATURES SPEED MATCHING AND CHANNEL CALIBRATION SCSI Bus SPEED 4 To improve system performance the tape drive uses a technique called speed matching to dynamically adjust its native uncompressed data rate to the slower data rate of a server With speed matching thetape drive operates at one of five speeds when reading or writing the Generation 2 cartridge format to achieve a native data rate of 17 5 21 9 26 25 30 63 or 35 MB per second M B second If the server s net compressed data rate is between two of the preceding native data rates the tape drive calculates which of thetwo data rates at which to operate For example if the server transfers data at 60 M B second on the host bus at 2 1 compression its net data rate is 30 M B second The tape drive will then dynamically choose to operate at a native data rate of 26 25 or 30 63 M B second whichever enables it to successfully receive the greatest amount of compressed data over the network Speed matching dramatically reduces backhitch the condition that occur
37. ation and U ser s Guide contains information about how to obtain sense data after an error has occurred If your application uses other device drivers see the appropriate documentation for those drivers to obtain the sense data Raw sense data as returned from the tape drive is documented in the7BM TotalStorage LTO Ultrium Tape Drive SCSI Reference PRODUCT MANUAL 1013187 SERVICING THE DRIVE This chapter provides information about servicefor the tape drive induding Returning the tape drive for service Upgrading firmware Obtaining a drive dump RETURNING THE TAPE DRIVE FOR SERVICE If you need to return thetape driveto the factory for service follow these steps 1 Beforereturning adrive for service contact Exabyte Service see page iv or your Exabyte authorized service provider for return authorization and shipping instructions If your service provider instructs you to return the tape drive directly to Exabyte contact Exabyte Serviceto obtain a Return Materials Authorization RM A number and the shipping address 2 Removeand keep all cartridges cables and terminators If a cartridge is stuck in the tape drive do not attempt to manually extract it You A Caution could damage the cartridge or tape drive If necessary contact Exabyte Technical Support for assistance 3 Whenrepacking and shipping atapedrive usetheoriginal shipping carton and packing materials or replacement pac
38. ause of failure SARS uses the cartridge performance history that is saved in the cartridge memory CM and thetape drive performance history that is kept in thetape drive s flash erasable programmable read only memory EPROM Any failures that SARS detects are reported as TapeAlert flags on the server see Supported TapeAlert Flags on page 44 If you encounter a media related problem use the following procedure For this test use only a scratch blank data cartridge or a cartridge that may be Caution overwritten During the test the tape drive overwrites the data on the cartridge 1 If possible run the data cartridge in different drive If the operation fails in theother drive and code 6or 7 displays replacethe media If the operation succeeds run the Test Cartridge amp M edia diagnostic see Function Code E Test Cartridge amp M edia on page 54 2 If the Test Cartridge amp Media diagnostic fails replace the media If it runs successfully clean the tape drive and run the tape drive diagnostics see Cleaning the Tape Drive H ead on page 19 and run thetape drive s diagnostic self test see Function Code 1 Run SCSI Drive Diagnostics on page 49 3 Ifthetape drive diagnostic self test fails replace the tape drive If the tape self test runs successfully repeat the operation that produced the initial media error AuGust 2005 EXABYTE MAGNUM TAPE Drive LTO 2 43 CHAPTER 5 TROUBL
39. ceadrivedump 51 run SCSI drivediagnostics 48to 49 running during installation 10 selecting 47 test cartridge amp media 54 to 55 test head 56057 dimensions of tape drive 63 displaying error codelog 53 disposing of cartridge 34 drive See tape drive drive diagnostics 47 to 57 drive dump copyingtotape 52 fordng 51 obtaining with LTO Tool 61 76 PRODUCT MANUAL drive head deaning 19 eject button See unload button ejecting a cartridge 18 end of life plan iii environmental specifications for data cartridges 23 tapedrive 64 erasingtape 34 error code log clearing 53to 54 displaying 53 errors descriptions and correctiveactions 37 to 41 media 43 methods of receiving 37 reported by server 41 42 SCSI bus 4142 TapeAlert flags 44 to 47 troubleshooting tips 35to 36 using sense data 58 Exabyte contacting iv exiting maintenance mode 48 F Fast Read Write Test 10 55 FCC statement iii features 1to5 firmware recovery from error 17 updating over SCSI bus 60 updating using a FMR tape 49 to 50 updating with LTO Tool 60 FMR tape converting to scratch tape 52 to 53 creating 50to 51 using to upgradefirmware 49to 50 forcingadrivedump 51 front panel See components front panel front panel controls and indicators 15 17 function codes See diagnostics See maintenance functions 1013187 gettinghelp head testing 56to 57 host computer See server humidity specifications datacartridge 23 t
40. ces backhitch status LED Located at thefront of thetape drive an LED that can be green or amber and when lit solid or flashing The condition of the light represents the state of the drive Streaming operational mode that occurs when the data transfer rate to or from the host dosely matches the tape drive s data transfer rate allowing the tape driveto read or write data in a continuous stream PRODUCT MANUAL 1013187 AuGust 2005 GLO SSARY TapeAlert patented technology and ANSI standard that defines conditions and problems that are experienced by tape drives TapeAlert flags Status and error messages that are generated by the TapeAlert utility and display on the server s console tape cartridge removable storage case that houses belt driven magnetic tape that is wound on a supply reel and a takeup reel tape drive data storage devicethat controls the movement of the magnetic tape in a tape cartridge The drive houses the mechanism drive head that reads and writes data to thetape Its native data capacity is 100 GB per cartridge with 2 1 compression its capacity is up to 200GB tape path Within a tape drive the channel in which the media moves terminate To prevent unwanted electrical signal reflections by applying a device known as a terminator that absorbs the energy from the transmission line terminator 1 partthat isused to end a SCSI bus 2 A single port 75 ohm device that is used to absorb
41. ction that causes the tape drive s electronics to automatically enter a low power mode by which to conserve energy Small Computer Systems Interface SCSI standard used by computer manufacturers for attaching peripheral devices such as tape drives hard disks CD ROM players printers and scanners to computers servers Pronounced scuzzy Variations of the SCSI interface provide for faster data transmission rates than standard serial and parallel ports up to 160 megabytes per second The variations include Fast Wide SCSI Uses 16 bit bus and supports data rates of up to 20 M B second gt SCSI 1 Uses an 8 bit bus and supports data rates of 4 MBps SCSI 2 Same as SCSI 1 but uses 50 connector instead of a 25 pin connector and supports multiple devices Ultra SCSI Uses an 8 or 16 bit bus and supports data rates of 20 or 40 M B second Ultra2 SCSI Uses an 8 or 16 bit bus and supports data rates of 40 or 80 M B second Ultra3 SCSI Uses a 16 bit bus and supports data rates of 80 or 160 M B second gt Ultra160 SCSI Uses a 16 bit bus and supports data rates of 160 M B second software Programs procedures rules any associated documentation pertaining to the operation of a computer system speed matching techniqueused by the tape drive to dynamically adjust its native uncompressed data rate to the slower data rate of a server Speed matching improves system performance and redu
42. d to a computer or data that results from computer processing insertion guide the surface of the tape cartridge a large notched area that prevents you from inserting the cartridge incorrectly install 1 To set up for use or service 2 The act of adding a product feature or function to a server or device either by a singular change or by the addition of multiple components or devices interposer An adapter like devicethat allows a connector of one size and styleto connect to a mating connector of a different size and style Data provided to the computer or data resulting from computer processing I O Seeinput output jumper 1 tiny connector that fits over a pair of protruding pinsin a connector A jumper can be moved to change electrical connectors When in place the jumper connects the pins electrically 2 To place a jumper on a connector pin PRODUCT MANUAL 1013187 AuGust 2005 GLO SSARY label A slip of paper with an adhesive backing that can be written on and affixed to a tape cartridge as a means of identification or description label area On theLTO Ultrium Tape Cartridge a recessed area next to the write protect switch where a bar code label must be affixed leader block Located within thetape drive the part that engages the steel pin which is attached to thetapein an LTO Ultrium Tape Cartridge Once engaged the leader pin block pullsthe tape from the cartridge into the drive leader pin On theta
43. e cartridge 3 flashes and thetape drive copies the FMR data to the scratch data cartridge gt Ifthetapedrivecreatesthe FMR tape successfully it displays 0 rewinds and unloads the new FMR tape and exits maintenance mode gt If the tape drive fails to create the FMR tape it displays 7 unloads the FMR tape and exits maintenance mode FUNCTION CODE 4 FORCE A DRIVE DUMP Causes the tape drive to perform a collection or dump of its internal data A drive dump is also Known as a diagnostic listing The dump can only be analyzed by Exabyte Technical Support see Contacting Exabyte on page iv Note When an error code displays a red dot also displays to remind you that a dump already exists If you perform Function Code 4 it will overwrite the dump and cause the error information to be lost 1 Makesurethat thetape drive does not contain a cartridge then set it to maintenance mode see page 47 2 Pressthe unload button once per 1 5 seconds until 4 appears in the single character display If you cycle past 4 continue to press the unload button until it displays again 3 Toselectthefunction press and hold theunload button for 3seconds After you select the function 4 displays followed by 0 The single character display then goes blank and thetape drive exits maintenance mode An illuminated red dot on the single character display indicates that a drive dump has been created To retrieve the dump from the tape dr
44. e drive unloads the cartridge and exits maintenance mode 5 After you insert the cartridge 5 flashes and thetape drive writes the dump data to the tape at the beginning of the tape When the function is complete 0 displays thetape drive rewinds and unloadsthetape and exits maintenance mode 6 Fromtheserver issuethe SCSI READ command to read the dump fromthe tapeto a file or electronic image For information about where to send the electronic image contact Exabyte Technical Support see page iv FUNCTION CODE 8 CONVERT FMR TO SCRATCH TAPE Causes the tape drive to erase the field microcode replacement FMR data on a scratch data cartridge and rewrite the cartridge memory on the tape This turns the cartridge into a valid scratch data cartridge 1 Makesure that the tape drive does not contain a cartridge then set it to maintenance mode see page 47 2 Pressthe unload button once per 1 5 seconds until 8 appears in the single character display If you cycle past 8 continue to press the unload button until it displays again 3 To select the function press and hold the unload button for 3 seconds PRODUCT MANUAL 1013187 52 AuGUsr 2005 USING THE TAPE DRIVE DIAGNOSTIC AND M AINTENANCE FUNCTIONS 4 After you select the function C flashesto indicate that the tape drive is waitingfor you to insert acartridge Within 60seconds insert a scratch data cartridge If you fail to insert the cartridg
45. e edge toward the cartridge door Note Turn the cartridge manual rewind tool clockwise to see the end of the tape then turn it k counterclockwise to bring the tape to the cartridge door Figure 4 8 Winding the tape out of the cartridge 3 Continueto turn the rewind tool counterdockwise until approximately 12 7 cm 5 in of tape hangs from the cartridge door If necessary grasp the tape and pull gently to unwind it from the cartridge 4 Removethe rewind tool by pulling it away from the cartridge Set the tool and the cartridge aside 5 On the leader pin in Figure 4 9 locate the open side of the C dip The C dip is a small black part that secures the tape to the pin 6 RemovetheC dip from the leader pin by using your fingers to push the dip away from the pin Set the pin aside and discard the clip H Note Use your fingers to push the C clip off the leader ET pin Figure 4 9 Removing the C clip from the leader pin 32 PRODUCT MANUAL 1013187 REPO SITIONING OR REATTACHING A LEADER PIN 7 Position the tape in the alignment groove of the leader pin attach tool see Figure 4 10 8 Placeanew C dip into the retention groove Figure 4 10 on the leader pin attachment tool and make sure that the clip s open side faces up 9 Placetheleader pin from step page 32 into thecavity Figure 4 10 of the leader pin attach tool To prevent the leader
46. e first device is connected 2 Disconnect all but the first drive on the SCSI bus Move the terminator to the first SCSI device Note Ensure that the SCSI terminator is always on the last drive on the SCSI bus EXABYTE MAGNUM TAPE Drive LTO 2 41 CHAPTER 5 TROUBLESHOOTING AND DIAGNOSTICS 3 Run autility such as LTO Tool to determine whether the error will occur gt If the error occurs contact Exabyte Technical Support for assistance see pageiv gt If the error does not occur connect one drive at a time back to the bus and repeat step for each drive until you can identify which driveis defective 4 Determineif the problemis with only onedriveor with two or more drives gt Ifthe problem is with only one drive contact Exabyte Technical Support for assistance see page iv gt If the problem is with two or more drives locate the first drive that has theerror and replacethe SCSI cablethat connectsthetape drive and the interposer if installed Fixing an Intermittent Error with a Single Drive a SCSI Bus When an intermittent error occurs on a single drive on the bus you must determine whether the problem is with the terminator the SCSI cables the tape drive or the server hardware 1 Replacethe SCSI terminator on thetape drive 2 Run theoperation that caused the error If the problem persists the problem may be with the cable 3 Isolate which cable is causing the problem by replacing
47. e iv Review handling and shipping procedures HANDLE THE CARTRIDGE CAREFULLY gt Do not drop the cartridge If the cartridge drops slide the cartridge door back and ensurethat the leader pin is properly seated in the pin retaining spring dips If theleader pin has become dislodged contact Exabyte Technical Support for assistance see Contacting Exabyte on page iv gt Do not handle tape that is outside the cartridge Handling the tape can damage the tape s surface or edges which may interfere with read or write reliability Pulling on tape that is outside the cartridge can damage the tape and the brake mechanism in the cartridge Do not stack more than six cartridges Do not degauss a cartridge that you intend to reuse Degaussing makes the tape unusable CARTRIDGE STORAGE GUIDELINES As a general rule use a new or relatively unused cartridge to store critical data you may need to recover many years from now Do not usea cartridge that has reached its retirement point For routine backups that get overwritten each day or week it is acceptableto reuse cartridges until they are ready for retirement The best storage container for the cartridges until they are opened is the original shipping container The plastic wrapping prevents dirt from accumulating on the cartridges and partially protects them from humidity changes Proper storage of cartridges helps prevent media related problems To ensure succ
48. e per second Thetest continuesto the end of its current loop and then stops Thetape drive then rewinds and unloads the cartridge displays 0 and exits maintenance mode gt If an error is detected the status LED flashes amber and the tape drive posts an error code to the single character display To determine the error locate the codein Table 5 3 on page 38 The tape drive unloads the data cartridge and exits maintenance mode Note To reset the tape drive after an error occurs cycle power turn it off then on again STEP 5 CONNECT THE TAPE DRIVE TO THE SCSI BUS The SCSI bus cable connects the tape drive to the server You can connect the SCSI bus cable and the terminator to either SCSI connector on the back of the tape drive Make sure the cable is a wide Ultra2 SCSI LVD cable with a 68 pin high density male connector Do not use a noncompliant SCSI cable it will degrade the tape drive s Caution performance and cause random nonreproducible errors AuGusr 2005 EXABYTE MAGNUM TAPE DRIVE LTO 2 11 CHAPTER 2 INSTALLING THE TAPE DRIVE 12 Guidelines for Connecting to SCSI Keep these guidelines in mind as you plan your SCSI connections Formaximum performance limitthe number of tape drives that you attach to one SCSI bus The maximum number is based on thetype of busthat you have and the amount of data compression achieved Ultra SCSI buses have a bandwidth of 40 MB per second Ult
49. e quickly enough the tape drive will Important exit maintenance mode You must then set the tape drive to maintenance mode again and restart the test If you insert an invalid or write protected data cartridge 7 appears in the single character display The tape drive unloads the cartridge and exits maintenance mode 5 After you insert the cartridge 8 flashes thetape drive erases the firmware on thetape then rewritestheheader in thecartridge memory to changethe cartridgeto a valid scratch data cartridge gt If the operation is successful the tape drive displays 0 rewinds ejects the newly converted scratch data cartridge and exits maintenance mode gt If the operation is not successful an error code displays To resolve the error locate the code in Table 5 3 on page 38 FUNCTION CODE 9 DISPLAY ERROR CODE LOG Causes the tape drive to display the last 10 error codes one at a time the codes are ordered the most recent is presented first and the oldest tenth is presented last 1 Make sure that the tape drive does not contain a cartridge then set it to maintenance mode see page 47 Press the unload button once per 1 5 seconds until 9 appears in the single character display If you cycle past 9 continue to press the unload button until it displays again To select the function press and hold the unload button for 3 seconds After you select the function press the unload button to view the most rece
50. e specifications 63 POST description 10 enabling disabling error reporting 57 EXABYTE MAGNUM TAPE DRIVE LTO 2 77 INDEX power connecting to tapedrive 10 specifications 64 power cable connecting to tape drive 10 power connector location 3 power connector location 3 power indicator location 2 power specifications 64 power switch location 2 using 15 problems resolving 35 to 36 publications related xiv R read write compatibility 22 red dot 2 regulatory standards 64 relative humidity specification datacartridge 23 tapedrive 64 resetting thetapedrive 19 retiring cartridges 26 returning tape drivefor service 59 Run SCSI Drive Diagnostics 48 to 49 S safety and regulatory compliance 64 SCSI bus bandwidth 12 cablelength 12 configuring 11to 13 errors 41 to 42 guidelines 12 HVD 12 length restrictions 12 LVD 12 maximum number of drives 12 mixing LVD and HVD DIFF components 13 single ended devices 12 speed 4 12 termination guidelines 12 SCSI bus reset 19 SCSI cable connecting to tape drive 11 to 13 73 PRODUCT MANUAL SCSI connectors connecting cables 13 location 3 SCSI ID priorities 9 setting 9 SCSI ID switch location 3 using 9 SCSI terminator installing 13 selecting maintenance mode 47 sense data using 58 server configuring tapedriveto 7 14 resolving errors 411 42 updating firmware from 60 service returning thetape drive iv 59 setting the SCSI ID 9 setting the write protect swi
51. e that the currently displayed character flashes on the single character display from twice per second to once per second The test continues to the end of its current loop and then stops The tape drive then rewinds and unloads the cartridge displays 0 and exits maintenance mode If an error is detected thetape drive displays 7 unloads the data cartridge and exits maintenance mode To resolve the error locate code 7 in Table 5 3 on page 38 FUNCTION CODE F Fast READ WRITE TEST Causes the tape drive to perform tests to ensure that the tape drive can read from and write to tape This diagnostic performs fewer tests than the Run Drive Diagnostics test Function Code 1 The tape drive takes approximately three minutes to run the test The Fast Read Write Test is not as comprehensive test and is not recommended for isolating errors between the tape drive and the media Caution The tape drive overwrites any existing data the suspect tape 1 Makesurethat the tape drive does not contain a cartridge then set it to maintenance mode see page 47 2 Presstheunload button once per 1 5 seconds until F appears in the single character display If you cycle past F continueto pressthe unload button until it displays again 3 Toselect the function press and hold the unload button for 3 seconds 4 After you select the function C flashesto indicate that the tape drive is waitingfor you to insert acartrid
52. em occurred while the tape drive was reading data from the tape and if you know the volume serial number of the data cartridge perform one of the following procedures f another drive is available insert the cartridge into the other drive and retry the operation fthe operation fails discard the defective cartridge Ifthe operation succeeds insert a scratch cartridge into the first drive and run the tape drive diagnostics see Function Code 1 Run SCSI Drive Diagnostics on page 48 f the diagnostics fail replace the tape drive f the diagnostics succeed the error was temporary f another drive is not available insert a scratch cartridge into the tape drive and run the tape drive diagnostics see Function Code 1 Run SCSI Drive Diagnostics on page 48 fthe diagnostics fail replace the tape drive fthe diagnostics succeed discard the cartridge If the problem occurs with multiple data cartridges or if you do not know the data cartridge s volume serial number run the tape drive diagnostics see Function Code 1 Run SCSI Drive Diagnostics on page 48 fthe diagnostics fail replace the tape drive fthe diagnostics succeed run the Test Head diagnostic see Function Code Test Head on page 56 fthe Test Head diagnostic fails replace the tape drive fthe Test Head diagnostic succeeds replace the cartridges that caused the problem 7 A high probability of media error The tape drive det
53. energy from a transmission line Terminators prevent energy from reflecting back into a cable plant by absorbing the radio frequency signals A terminator is usually shielded which prevents unwanted signals from entering or valid signals from leaving the cable system Test Head diagnostic test that determines whether the heads of thetape drive are operating properly and whether the drive can correctly read from and write to tape transfer rate See data transfer rate Ultra160 LVD SCSI interface SeeSmall Computer Systems Interface unload Theact performed by the drive of unthreading tape from the drive s internal tape path and returning it with the leader block to the tape cartridge utility Seeutility program utility program A computer program that supports computer processes For example a diagnostic program a trace program or a sort program VDC VoltsDC direct current volt The SI international unit of potential difference and electromotive force Formally defined as the difference of electric potential between two points of a conductor that carries a constant current of one ampere when the power dissipated between these points is equal to one watt EXABYTE MAGNUM TAPE DRIVE LTO 2 73 GLO SSARY 74 wet bulb temperature Thetemperature at which pure water must be evaporated adiabatically at constant pressure into a given sample of air in order to saturate air under steady state conditions Wet bulb temp
54. ensure that laser radiation is inaccessible during operation or is within Class limits External safety agencies have reviewed these products and have obtained approvals to the latest standards as they apply to this product type This tape driveis a purchased unit Therefore it is the sole responsibility of the purchaser to dispose of it in accordance with local laws and regulations at the time of disposal Thisunit containsrecyclable materials Thematerialsshould berecycled where facilities are available and according to local regulations EXABYTE MAGNUM TAPE DRIVE LTO 2 iii EXABYTE To obtain general information Exabyte Corporate Exabyte Corporation H eadquarters 2108 55th Street Boulder CO USA 80301 303 442 4333 World Wide Web www exabyte com To obtain technical support Exabyte Technical Support www exabyte com products hardwarewarranty cfm To order supplies and accessories Exabyte Sales Support 1 800 774 7172 1 800 392 8273 Exabyte M edia To obtain service Exabyte Service www exabyte com support contact index cfm iv PRODUCT MANUAL 1013187 AuGUsr 2005 Contents How to Use This xiii 1 Magnum Tape Drive LTO 2 Features 1 COMPONENTS c ee e aa od a ata da A gale E al 2 Front Panel 2 Back Panel
55. ent cables or power supplies Such exposure can cause the loss of recorded data or make the blank cartridge unusable Maintain theconditionsthat are described in Environmental and Shipping Specifications for Data Cartridges on page 23 PERFORM A THOROUGH INSPECTION After purchasing a cartridge and before using it perform the following steps gt Inspect the cartridge s packaging to determine potential rough handling When inspecting acartridge open only the cartridge door Do not open any other part of the cartridge case The upper and lower parts of the case are held together with screws separating them destroys the usefulness of the cartridge gt Inspect the cartridge for damage before using or storing it gt Inspect the rear of thecartridge the part that you load first into thetapeload compartment and ensure that there are no gapsin the seam of the cartridge case If there are gaps in the seam the leader pin may be dislodged Contact Exabyte Technical Support for assistance see Contacting Exabyte on page iv If you suspect that the cartridge has been mishandled but it appears usable copy any dataonto a good cartridge immediately for possible data recovery Discard the mishandled cartridge EXABYTE MAGNUM TAPE DRIVE LTO 2 25 CHAPTER 4 USING DATA CARTRIDGES gt If you must recover data from a damaged cartridge contact Exabyte Technical Support for assistance see Contacting Exabyte on pag
56. erature is exceeding the recommended temperature of the enclosure 37 25h Drive voltage Set when the tape drive detects Referto error code 2 in Table 5 3 that the externally supplied on page 38 voltages are either approaching the specified voltage limits or are outside the voltage limits 39 27h Diagnostics Set when the tape drive detectsa Refer to error code 6 in Table 5 3 required failure that requires diagnostics on page 38 to isolate the problem 46 PRODUCT MANUAL 1013187 USING THE DRIVE DIAGNOSTIC AND M AINTENANCE FUNCTIONS Table 5 4 TapeAlert flags supported by the tape drive continued Flag Flag Description Action Required Number Parameter Flag Type in hex 51 33h Tape Set when the tape directory Rebuild the tape directory by directory the data cartridge that was reading all the data invalid at previously unloaded is unload corrupted The file search performance is degraded 52 34h Tape system Set when the data cartridge that Copy the data to another data area write was previously unloaded could cartridge then discard the old failure not write its system area cartridge successfully 53 35h Tape system Set when the tape system area Copy the data to another data arearead could not be successfully read at cartridge then discard the old failure load time cartridge USING THE TAPE DRIVE DIAGNOSTIC AND MAINTENANCE FUNCTIONS Thetape drive can ru
57. erature is read from a wet bulb thermometer write To make a permanent or transient recording of data in a storage device or on a data medium write protected Applicable to a tape cartridge the condition that exists when some logical or physical mechanism prevents a device from writing on the tapein that cartridge write protect switch Located on the tape cartridge a switch that prevents accidental erasure of data Pictures of a locked and unlocked padlock appear on the switch When you slidethe switch to the locked padlock data cannot be written to the tape When you slidethe switch to the unlocked padlock data can be written to the tape Write Read test Part of the Test H ead diagnostic a procedure that determines whether the tape drive can correctly read from and write to tape PRODUCT MANUAL 1013187 power connector location 3 AC power consumption 64 address SeeSCSIID 9 agency labels 64 altitude specifications 64 ANSI publications application software compatibility 14 integrating thetapedrive 14 attaching leader pin to tape procedure 29 to 34 backhitching preventing 4 bezel See components front panel burst data transfer rate 63 bus connecting tape driveto SCSI 11 13 C cables for SCSI 12 capacity 23 cartridge capadties 23 deaning 19 compatibility 3 loading 17 loading into tape drive 17to 18 setting the write protect switch 24 unloading 18 See also data cartridge AuGUsr 2005
58. ermined that an error occurred because of a faulty data cartridge Try another data cartridge If the problem occurs with multiple data cartridges see Resolving M edia Related Problems on page 43 8 Drive or SCSI bus failure The tape drive determined that a failure occurred in the tape drive s hardware or in the SCSI bus See Fixing SCSI Bus Errors on page 41 The error code clears 10 seconds after the tape drive detected the error or when you place the tape drive in maintenance mode C b error or message assigned tape drive determined that a problem occurred which orh degraded the operation of the tape drive but it did not restrict continued use If the problem persists replace the tape drive The tape drive is usable even though the single character display continues to indicate an error and the status LED flashes amber 40 PRODUCT MANUAL 1013187 PROBLEMS AND SOLUTIONS Table 5 3 Tape drive codes for error conditions and informational messages Code Cause and Action A Drive hardware problem The tape drive determined that a problem occurred which degraded the operation of the tape drive but it did not restrict continued use If the problem persists replace the tape drive The tape drive is usable though the single character display continues to indicate an error and the status LED flashes amber B Noerror or message is assigned See error code 8 in this table C The tape dr
59. essful archival storage follow these guidelines Removethe cartridge from the tape drive and store it as soon as possible after you have finished writing or reading data Avoid handling the cartridge excessively N ever open the cartridge door or touch the tape Label each cartridge Setthecartridge write protect switch to prevent accidental over writing by moving the switch to the edge of the cartridge See page 24 gt Keep each cartridge in its protective case or a container designed for cartridge storage Store cartridges away from copiers and printers to avoid contamination by toner and paper dust Store cartridges away from objects or devicesthat emit strong magnetic fields 26 PRODUCT MANUAL 1013187 REPO SITIONING OR REATTACHING A LEADER PIN ENSURE PROPER PACKAGING FOR SHIPMENT When you ship a cartridge placeit in its jewel case or in a sealed moisture proof bag to protect it from moisture contaminants and physical damage Ship the cartridge in a shipping container that has enough packing material to cushion the cartridge and prevent it from moving within the container When you ship a cartridge ship it in its original or better packaging gt Always ship or store a cartridge in a jewel case Useonly a recommended shipping container that securely holds the cartridge in its jewel case during transportation Ultrium Turtlecases by Perm A Store have been tested and found to be satisfactory
60. following publications To order an Exabyte publication see Contacting Exabyte on pageiv To download a PDF version of an Exabyte publication visit the Exabyte web site www exabyte com Ultrium 2 Publications Note See the web site at www ibm com servers storage support Ito Itooem to locate additional information about IBM LTO Ultrium tape drives Standards Publications These publications are available on the web at ww w t10 org gt SCSI Parallel Interface 3 SPI 3 International Committee on Information Technology Standards IN CITS SCSI 3 Stream Commands SSC American National Standards Institute ANSI gt SCSI Stream Commands 2 SSC 2 ANSI SCSI Primary Commands 2 SPC 2 ANSI SCSI Primary Commands 3 SPC 3 ANSI CONVENTIONS USED IN THIS MANUAL This manual uses the following conventions Note Notes provide additional information or suggestions about the topic or procedure being discussed Read information marked by the Important icon for Important information that will help you complete a procedure avoid extra steps or avoid future problems A Caution Read the information marked by the CAUTION icon for information you must know to avoid damaging the tape drive or losing data A Warning Read text marked by the WARNING icon for information you must know to avoid personal injury PRODUCT MANUAL 1013187 AuGust 2005 MAGNUM
61. ge Within 60seconds insert a scratch data cartridge If you fail to insert the cartridge quickly enough the tape drive will Important exit maintenance mode You must then set the tape drive to maintenance mode again and restart the test If you insert an invalid or write protected data cartridge 7 appears in the single character display The tape drive unloads the cartridge and exits maintenance mode AuGusr 2005 EXABYTE MAGNUM TAPE DRIVE LTO 2 55 CHAPTER 5 TROUBLESHOOTING AND DIAGNOSTICS 5 After you insert the cartridge F flashes and thetest begins gt If no error is detected the test begins again and runs for a maximum of 10times Each loop takes approximately 3minutesto run After thetenth loop the test stops and the tape drive automatically exits maintenance mode To halt the test press the unload button The tape drive acknowledges the request by slowing the length of time that the currently displayed character flashes on the single character display from twice per second to once per second The test continues to the end of its current loop and then stops The tape drive then rewinds and unloads the cartridge displays 0 and exits maintenance mode gt If an error is detected the tape drive displays an error code unloads the data cartridge and exits maintenance mode To resolve the error locate the code in Table 5 3 on page 38 FUNCTION CODE TEST HEAD Causes the tape drive to perform
62. he amount of data that can be contained on storage media and expressed in bytes cartridge See tape cartridge cartridge door On atapecartridge the hinged barrier that can be opened to access or closed to protect the magnetic tape within the cartridge cartridge memory SeeLTO cartridge memory EXABYTE MAGNUM DRIVE LTO 2 65 GLO SSARY 66 Celsius C Having a thermostatic scale on which the interval between the freezing point and the boiling point of water is divided into 100 degrees with O degrees representing the freezing point and 100 degrees representing the boiling point cleaning cartridge tape cartridge that is used to clean the heads of a tape drive Contrast with data cartridge clockwise n the direction that the hands of a clock rotate as viewed from the front Compression Thereduction in sizeof data to save space by eliminating gaps empty fields redundancies and unnecessary data to shorten the length of records or blocks Either the backup application or thetape drive can perform compression configure To describeto a server the devices optional features and programs installed on the system counterclockwise In a direction opposite to that in which the hands of a dock rotate as viewed from the front current The quantity of charge per unit of time Current is measured in amperes cycle power To apply and remove electrical power to a device within a short time span data Any repre
63. humidity 10 to 80 20 to 80 20 to 50 5 to 80 noncondensing Wet bulb temperature 26 C 79 F 26 C 79 F 26 C 79 F 26 C 79 F Operational storage equals less than 1 year b Archival storage equals 1 to 10 years AuGust 2005 EXABYTE MAGNUM TAPE DRIVE LTO 2 23 CHAPTER 4 USING DATA CARTRIDGES SETTING THE WRITE PRO TECT SWITCH The position of the write protect switch on the data cartridge shown in Figure 4 1 determines whether you can writeto the tape Write protect Switch Figure 4 2 Setting the write protect switch Before you insert a cartridge into the tape drive slide the write protect switch on the cartridge to the desired position as follows gt If the switch is set to the unlocked solid red position data cannot be written to the tape gt If the switch is set to the unlocked black void position data can be written to the tape HANDLING DATA CARTRIDGES Do not insert a damaged tape cartridge into your tape drive A damaged cartridge Caution interfere with the reliability of the drive and may void the warranties of the drive and the cartridge Before inserting a tape cartridge inspect the cartridge case cartridge door and write protect switch for breaks If you need to recover data from a damaged cartridge contact Exabyte Technical Support see page iv Incorrect handling or an incorrect environment can damage the LTO Ultrium data cartridge
64. ibes how to operate the tape drive USING THE FRONT PANEL CONTROLS AND INDICATORS Figure 3 1 shows the controls and indicators on the front panel of the tape drive The following sections describe using these controls and indicators Door On Off Ss switch Single character 4 display Status LED Power L indicator Unload button Figure 3 1 Front panel components USING THE POWER SWITCH The power switch is a push button switch that lets you turn the tape drive on or off gt To power thetape drive on push the power switch once The power indicator will light when power is on AuGust 2005 EXABYTE M AGNUM TAPE DRIVE LTO 2 15 CHAPTER 3 OPERATING THE DRIVE gt To power it off push the switch again When you place the power switch in the off position the primary electrical power within the enclosure is still active If you do not want electrical power to be present in the enclosure unplug the tape drive s power cord from the receptacle at the rear of the tape drive see Figure 1 2 on page 3 USING THE UNLOAD BUTTON The unload button enables you to perform the following functions Rewind thetape into the cartridge and eject the cartridge from thetape drive For more information see Unloading a Cartridge on page 18 Enter or exit maintenance mode or perform diagnostic or maintenance functions For more information see Using the Tape Drive Diagnostic and Maintenance Functions on p
65. id the product warranty by allowing untrained or unauthorized personnel to attempt repairs A Caution Returning the tape drive in unauthorized packaging may damage the unit and void the warranty If you are returning the tape drive for repair package it in its original packaging or in replacement packaging obtained from your vendor FCC NOTICE LASER SAFETY NOTICE END OF LIFE EOL AuGust 2005 PLAN This equipment has been tested and found to comply with thelimits for aClassA digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in acommercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This tape drive contains components that comply with performance standards that are set by the U S Food and Drug Administration Part 21CFR 1040 10 11 This means that these products belong to a class of laser products that do not emit hazardous laser radiation This classification was accomplished by providing the necessary protective housing and scanning safeguards to
66. idge and write read format compatibility for the Magnum Tape Drive LTO 2 Table 4 1 drive cartridge and format compatibility 22 PRODUCT MANUAL Generation 2 Format Generation 1 Format Cartridge Read Write Read Write LTO Ultrium 200 GB LTO 2 v v v No LTO Ultrium 100 GB LTO 1 v v v v 1013187 5 SPECIFICATIO NS Table 4 2 lists the data capacities for the LTO Ultrium data cartridges Table 4 2 Data capacities in gigabytes GB Cartridge Capacity Native Capacity Compressed LTO Ultrium 200 GB Generation 2 200 GB 400 GB LTO Ultrium 100 GB Generation 1 100 GB 200 GB o recorded One gigabyte equals 1 000 000 000 bytes Maximum capacity assumes the host computer keeps the tape drive streaming Assumes a 2 1 compression ratio Actual compressed capacity varies depending on the type of data being ENVIRONMENTAL AND SHIPPING SPECIFICATIONS FOR DATA CARTRIDGES Table 4 3 gives the environment for operating storing and shipping LTO Ultrium data cartridges Table 4 3 Environment for operating storing and shipping the LTO Ultrium data cartridge 5 O perational Archival TEN Environmental Factor O perating Storage Storage Shipping Temperature 10 to 45 C 16 to 32 C 16 to 25 C 23 to 49 C 50 to 113 F 61 to 90 F 61 to 77 F 9 to 120 F Relative
67. installed with a utility that can read files from the server s memory If it is use that utility to obtain the dump Use the tape drive diagnostics see Function Code 5 Drive Dump to Tape at Beginning of Tape on page 52 2 Power the tape drive off and on then retry the operation that produced the error 3 Ifthe problem persists download and install new firmware see U pgrading Firmware on page 60 and retry the operation 4 Ifthe problem still persists contact Exabyte Technical Support see page iv 38 PRODUCT MANUAL 1013187 PROBLEMS AND SOLUTIONS Table 5 3 Tape drive codes for error conditions and informational messages Code Cause and Action 4 Firmware or drive problem The tape drive determined that a firmware or drive hardware failure occurred Perform the following action Note Do not force a new dump the tape drive has already created one 1 Collect a drive dump do one of the following UseLTO Tool see btaining a Drive Dump on page 61 Use the server s SCSI interface by using a device driver utility or system tool To obtain dump determine whether your server is installed with a utility that can read files from the server s memory If it is use that utility to obtain the dump Use the tape drive diagnostics see Function Code 5 Drive Dump to Tape at Beginning of Tape on page 52 2 Powerthe tape drive off and on then retry the o
68. inutes to run the test A Caution The tape drive overwrites any existing data on the suspect tape 54 Make sure that the tape drive does not contain a cartridge then set it to maintenance mode see page 47 Pressthe unload button once per 1 5 seconds until E appears in the single character display If you cyde past E continue to press the unload button until it displays again To select the function press and hold the unload button for 3 seconds After you select the function C flashesto indicate that the tape drive is waiting for you to insert a cartridge Within 60seconds insert a scratch data cartridge If you fail to insert the cartridge quickly enough the tape drive will Important exit maintenance mode You must then set the tape drive to maintenance mode again and restart the test If you insert an invalid or write protected data cartridge 7 appears in the single character display The tape drive unloads the cartridge and exits maintenance mode PRODUCT MANUAL 1013187 USING THE TAPE DRIVE DIAGNOSTIC AND MAINTENANCE FUNCTIONS 5 After you insert the cartridge E flashes and the test begins gt If no error is detected the test begins again and runs for a maximum of 10 times After the tenth loop the test stops and the tape drive automatically exits maintenance mode To halt the test press the unload button The tape drive acknowledges the request by slowing the length of tim
69. ive LVD signaling uses two wires to drive one signal over copper wire The use of wire pairs reduces electrical noise and crosstalk LTO SeeLinear pen LVD SeeLow Voltage Differential magnetic tape tape with a magnetizable surface layer on which data can be stored by magnetic recording maintenance mode The state of operation in which the tape drive must be before it can run diagnostics verify write and read operations verify a suspect tape cartridge update its own firmware and perform other diagnostic and maintenance functions See megabyte EXABYTE MAGNUM TAPE DRIVE LTO 2 69 GLO SSARY 70 media The plural of medium medium physical material in or on which data may be represented such as magnetic tape Megabyte MB One million 1 000 000 bytes msec Millisecond one thousandth of a second network configuration of data processing devices and software that is connected for information interchange Noise Any kind of magnetic or electric interference detected by the electronics oersted The unit of magnetic field strength in the unrationalized centimeter gram second cgs electromagnetic system The oersted is the magnetic field strength in the interior of an elongated uniformly wound solenoid that is excited with a linear current density in its winding of one ampere per 4 pi centimeters of axial length offline The operating condition that the tape drive is in when the server s app
70. ive see Function Code 5 Copy Drive Dump to Tape at Beginning of Tape on page 52 You can also perform this operation when the tape drive is in normal operating mode Simply press and hold the unload button for 10 seconds EXABYTE MAGNUM TAPE DRIVE LTO 2 51 CHAPTER 5 TROUBLESHOOTING AND DIAGNOSTICS FUNCTION CODE 5 Copy DRIVE DUMP TO TAPE AT BEGINNING OF TAPE Causes the tape drive to copy data from a drive dump captured with Function Code 4 to the beginning of a scratch data cartridge An illuminated red dot on the single character display indicates that a drive dump has been created 1 Makesurethat the tape drive does not contain a cartridge then set it to maintenance mode see page 47 2 Presstheunload button once per 1 5 seconds until 5 appears in the single character display If you cycle past 5 continue to press the unload button until it displays again 3 To select the function press and hold the unload button for 3 seconds 4 After you select the function C flashesto indicate that the tape drive is waiting for you to insert a cartridge Within 60 seconds insert the scratch data cartridge If you fail to insert the cartridge quickly enough the tape drive will Important exit maintenance mode You must then set the tape drive to maintenance mode again and restart the test If you insert an invalid or write protected data cartridge 7 appears in the single character display The tap
71. ive needs to be cleaned Clean the tape drive See Cleaning the Tape Drive Head on page 19 D Noerror or message assigned See error code 0 in this table AuGUsr 2005 RESOLVING PROBLEMS REPO RTED BY THE SERVER The procedure for fixing SCSI bus errors varies depending on whether the error is consistent or intermittent and whether your configuration contains singleor multipletape drives The sectionsthat follow describe how to fix each type of error Fixing SCSI Bus Errors Fixing a Consistent Error with a Single Drive on a SCSI Bus When a consistent error occurs on a single drive on the bus you must determine whether the problem is with one of the SCSI bus components the server hardware or software or with the tape drive 1 Ensurethat the power ison to thetape drive 2 Ensurethatthe tape drive s SCSI address is the same asthe SCSI address assigned by the server 3 Ifthe problem persists contact Exabyte Technical Support for assistance see page iv Fixing a Consistent Error with Multiple Drives on a SCSI Bus Whena consistent error occurs in a configuration that has multiple drives on the SCSI bus you must determine if the problem exists with more than one drive If the problem is with all of the devices on the SCSI bus the bus is stuck in a SCSI phase and cannot changeto another phase or the SCSI cablefrom the server to the first device is defective 1 Ensurethat the SCSI cable from the server to th
72. kaging obtained from Exabyte to avoid damaging the tape drive The shipping and packaging materials are not intended for shipping items other than the M agnum Tape Drive LTO 2 Exabyte is not responsible for shipping damage caused by an improperly packaged A Caution drive To avoid damaging the tape drive and voiding your warranty use the original shipping materials or replacement materials from your vendor AuGusr 2005 EXABYTE MAGNUM TAPE DRIVE LTO 2 59 CHAPTER 6 SERVICING THE DRIVE UPGRADING FIRMWARE Caution 00 Not power off the tape drive while a firmware update is in progress Periodically check for updated levels of drive firmware by visiting the download page the Exabyte web site at www exabyte com downloads You can update your drive s firmware using either of the following methods gt Download the new firmware image and transfer it to the tape drive over the SCSI bus Download the new firmware image and transfer it to afield microcode replacement date cartridge You can then use this cartridge to load the new firmware into the tape drive UPDATING FIRMWARE OVER THE SCSI Bus When you update the tape drive s firmware by using the SCSI bus the procedure varies depending on whether your server uses tape device driver or a non IBM tape device driver such as a driver from Sun Hewlett Packard or Microsoft gt To update firm
73. lications cannot interact with it online The operating condition that the tape drive is in when the server s applications can interact with it Open Systems Computer systems whose standards are not proprietary operating environment The temperature relative humidity rate and wet bulb temperature of the room in which thetape drive routinely conducts processing parity The state of being even numbered or odd numbered A parity bit is a binary number that is added to a group of binary numbersto make the sum of that group always odd odd parity or even even parity parity error transmission error that occurs when the received data does not havethe parity that is expected by the receiving system This usually occurs when the sending and receiving systems have different parity settings port 1 A system or network access point for data entry or exit 2 A connector on a device to which cables for other devices such as display stations and printers are attached 3 The representation of a physical connection to hardware A port is sometimes referred to as an adapter however there can be morethan one port on an adapter power connector Located at the rear of thetape drive the connector to which the internal power cable of an enclosure connects power cord cablethat connects a deviceto a source of electrical power power off remove electrical power from a device PRODUCT MANUAL 1013187 AuGust 2005 GLO SSARY
74. lled in the host computer is LVD and compatible with the tape drive Using an Ultra160 LVD SCSI host bus adapter will provide optimum performance Data transfer protocols for tape and disk drives are very dissimilar Important For that reason it is strongly recommended that you avoid running tape and disk drives on the same host adapter A configuration with tape and disk on a single host adapter gives a slow and unreliable performance To avoid SCSI bus hangs do not connect the tape drive to an HVD Important SCSI pus To avoid performance problems do not connect the tape drive to a single ended SCSI bus Important Do not connect the tape drive to a RAID controller Protect the work area from ESD Touch aknown grounded surface to discharge static electricity from your body and ensure that the work area is free from conditions that could cause ESD EXABYTE MAGNUM TAPE DRIVE LTO 2 7 CHAPTER 2 INSTALLING THE TAPE DRIVE v InspectthePower Cord and Outlet Inspectthepower cord plug to ensure that it matches the power receptade Ensure that the electrical outlets that you use are properly grounded and that the circuit breaker is turned on v PowerDown theHost Computer System Turn off all devices attached to the computer to which you plan to connect the tape drive then turn off the computer Disconnect all power cables UNPACK THE TAPE DRIVE Exabyte tape drives are tested inspected and carefu
75. lly packaged at the factory However because shipping damage can occur you should follow the steps below to unpack the tape drive 1 Visually inspect the shipping container and notify your freight carrier immediately if you see any damage 2 Placetheshipping container on a flat clean stable surface If parts are missing or the equipment is damaged notify your supplier or Exabyte 3 Savetheoriginal shipping container and packaging materials in case you need to reship the tape drive INSTALL THE TAPE DRIVE When installing the tape drive refer to Figure 2 1for thelocation of the back panel components SCSI ID switch AC power SCSI connector connectors Figure 2 1 Back panel components 8 PRODUCT MANUAL 1013187 INSTALL THE DRIVE STEP 1 SET THE SCSI ID 1 Determine whether you need to changethe SCSI ID used by thetape drive The tape drive is shipped with a SCSI ID of 0 If another device on the SCSI busisalready configured with this SCSI ID you will need to changethetape drive s SCSI ID Notes gt The range of SCSI IDsis 0 through 15 The priority of SCSI IDs is 7 6 5 4 3 2 1 0 15 14 13 12 11 10 9 8 Do not select an ID that is already in use by any device on the SCSI bus Do not select the SCSI ID of the SCSI host adapter card The priority of this ID is usually higher than any device on the SCSI bus Generally the SCSI ID for the host adapter is set t
76. ly data cartridges and cleaning cartridges designed specifically for LTO Ultrium tape drives The Magnum Tape Drive LTO 2 supports the following cartridge types gt LTO Ultrium 200 GB data cartridges Generation 2 which are purple LTO Ultrium 100GB data cartridges Generation 1 which are black LTO cleaning cartridge For maximum capacity use Ultrium 2 data cartridges You can purchase Ultrium 1 and Ultrium 2 data cartridges as well as LTO cleaning cartridges from Exabyte Figure 4 1 shows the LTO Ultrium 200 GB data cartridge and its components Insertion guide Cartridge door Write protect switch Label area Leader pin LTO cartridge memory chip LTO CM Figure 4 1 LTO Ultrium 200 GB data cartridge components Cartridge door Thecartridge door protects the tape from contamination when the cartridge is out of the tape drive AuGust 2005 EXABYTE MAGNUM TAPE Drive LTO 2 21 CHAPTER 4 USING DATA CARTRIDGES SPECIFICATIO NS Leader Behind the door thetape is attached to a leader pin When you insert the cartridge into the tape drive a threading mechanism pullsthe pin and tape out of the cartridge across the tape drive head and onto a non removable take up reel The head can then read or write data from or to the tape Linear Tape O pen Cartridge Memory CM chip TheLTO Ultrium 200 GB Data Cartridge includes a Linear Tape O pen Cartridge Memory LTO CM chip that stores informatio
77. n about the cartridge and thetape such asthe name of the manufacturer that created the tape as well as statistical information about the cartridge s use Whenever you unload a data cartridge thetape drive writes any pertinent information to the cartridge memory The storage capacity of the LTO CM is 4096 bytes Label area Thelabel area provides a location for you to place a label Affix only a bar code label When affixing a label place it only in the recessed label area A label that extends outside of the recessed area can cause loading problems in the tape drive Write protect switch write protect switch prevents data from being written to the data cartridge Insertion guide Theinsertion guideisalarge notched area that prevents you from inserting the cartridge incorrectly Media not shown TheLTO Ultrium 200 GB Data Cartridge contains 1 2 inch dual coat metal particle tape that has a native data capacity of 200 GB 400 GB at 2 1 compression When processing the tape the tape drive uses a linear serpentine recording format and reads and writes data on 512 tracks eight tracks at a time The first set of eight tracks is written from near the beginning of the tape to near the end of the tape The head then repositions to the next set of eight tracks for the return pass This process continues until all tracks are written and the tape is full or until all datais written CARTRIDGE COMPATIBILITY Table 4 1 showsthe cartr
78. n diagnostics test write and read functions test a suspect data cartridge update its own firmware and perform other diagnostic and maintenance function M aintenance functions cannot be performed concurrently with read or write operations While in maintenance mode the tape drive does not accept SCSI commands from the server Important SETTING THE TAPE DRIVE TO MAINTENANCE MODE Thetape drive must be in maintenance modeto perform its diagnostic functions To placethe tape drive in maintenance mode 1 Make sure that no cartridgeis in the tape drive If a cartridge is in the tape drive it will eject the first time that you Important press the unload button and the tape drive will not be placed in maintenance mode 2 Within a1 5 second interval press the unload button three times The status LED becomes solid amber which means that the tape driveis in maintenance mode 3 Select the desired diagnostic or maintenance function Thefollowing sections describe the functions and provide instructions for using them AuGusr 2005 EXABYTE MAGNUM TAPE DRIVE LTO 2 47 CHAPTER 5 TROUBLESHOOTING AND DIAGNOSTICS EXITING MAINTENANCE MODE To manually exit maintenance mode press the unload button once per second until 0 appears on the single character display Press and hold the unload button for 3 seconds The drive exits maintenance mode the solid amber status light becomes solid green then turns off
79. n set it to maintenance mode see page 47 2 Presstheunload button once per 1 5 seconds until 2 appears in the single character display If you cycle past 2 continueto press the unload button until it displays again To select the function press and hold the unload button for 3 seconds AuGusr 2005 EXABYTE MAGNUM TAPE DRIVE LTO 2 49 CHAPTER 5 TROUBLESHOOTING AND DIAGNOSTICS 4 After you select the function C flashesto indicate that the tape drive is waiting for you to insert a cartridge Within 60 seconds insert the FMR data cartridge If you fail to insert the cartridge quickly enough the tape drive will Important exit maintenance mode You must then set the tape drive to maintenance mode again and restart the test If you insert an invalid or write protected data cartridge 7 appears in the single character display The tape drive unloads the cartridge and exits maintenance mode 5 After you insert the cartridge 2 flashes and thetapedriveloadstheupdated firmware from the FMR data cartridge into its erasable programmable read only memory EPROM area gt If the update completes successfully the tape drive displays 0 rewinds and unloads the FMR tape resets itself and is ready to use the new firmware gt If the update fails the tape drive posts an error code to the single character display to resolve the error see Table 5 3 on page 38 The tape drivethen unloads the FMR tape and exits mai
80. nt error code Press the unload button again to view successive error codes If you press the unload button for 3 seconds after the tenth error code displays thetape drive displays 0 if there errorsin thelog and then exits maintenance mode FUNCTION CODE A CLEAR ERROR CODE LOG Causes the tape drive to erase the contents of the error code log 1 Make sure that the tape drive does not contain a cartridge then set it to maintenance mode see page 47 EXABYTE MAGNUM TAPE DRIVE LTO 2 53 CHAPTER 5 TROUBLESHOOTING AND DIAGNOSTICS 2 Press the unload button once per 1 5 seconds until appears in the single character display If you cyde past A continueto press the unload button until it displays again To select the function press and hold the unload button for 3 seconds After you select thefunction thetape drive erases all errors from the error code log displays 0 and then exits maintenance mode FUNCTION CODE C INSERT CARTRIDGE INTO DRIVE This function cannot be selected by itself It relates to other maintenance functions such as Run Drive Diagnostics or Create FMR Tape that require an FMR data cartridge or scratch data cartridge that is not write protected FUNCTION CODE E TEST CARTRIDGE amp MEDIA Causes the tape drive to perform a Write Read test on the edge bands to ensure that a suspect cartridge and its magnetic tape are acceptable The tape drivetakes approximately 10 m
81. ntenance mode FUNCTION CODE 3 CREATE FMR TAPE Causes the tape drive to copy its field microcode replacement data to a scratch data cartridge You can then use this tape to update the firmware in other Magnum tape drives LTO 2 Make sure that you insert a scratch blank data cartridge or a cartridge that may be Caution overwritten The tape drive overwrites any existing data on the cartridge 1 Makesurethat the tape drive does not contain a cartridge then set it to maintenance mode see page 47 2 Presstheunload button once per 1 5 seconds until 2 appears in the single character display If you cycle past 2 continue to press the unload button until it displays again 3 To select the function press and hold the unload button for 3 seconds 50 PRODUCT MANUAL 1013187 AuGUsr 2005 USING THE TAPE DRIVE DIAGNOSTIC AND MAINTENANCE FUNCTIONS 4 After you select the function flashes to indicate that the tape drive is waiting for you to insert a cartridge Within 60 seconds insert the scratch data cartridge If you fail to insert the cartridge quickly enough the tape drive will Important exit maintenance mode You must then set the tape drive to maintenance mode again and restart the test If you insert an invalid or write protected data cartridge 7 appears in the single character display The tape drive unloads the cartridge and exits maintenance mode 5 After you insert th
82. nything that can connect into the SCSI bus and adively participate in bus activity SCSI drive sense data response to inquiry from the server about an error condition a packet of SCSI sense bytes that contains information about the error and that is sent back to the server by the drive SCSI ID connector Located at the rear of thetape drive the connector that enables the drive s SCSI address to be set Addresses are determined by the placement of jumpers on the pins SCSI interface See Small Computer Systems Interface SCSI log sense responseto inquiry from the server about the tape drive s error logs and counters a packet of SCSI sense bytes which contains that information and which is sent back to the server by the drive Log sense data is used to diagnose problems especially if the problems are intermittent EXABYTE MAGNUM TAPE DRIVE LTO 2 71 GLO SSARY 72 second Onesixtieth of a minute sense data Data that describes an I O error Sense data is presented to a server in response to a Sense 1 0 command server A functional unit that provides services to one or more clients over a network Examples include a file server a print server or a mail server single character display Located at the front of the tape drive an LED that presents an alphabetical or numeric code which represents a diagnostic or maintenance function error condition or informational message sleep mode power management fun
83. o the tape drive or when the cartridge format has been corrupted 15 OFh Cartridge Set when a cartridge memory Replace the cartridge If this memory chip CM failure is detected on the occurs on multiple tapes failure loaded data cartridge see error code 6 in Table 5 3 on page 38 16 10h Forced eject Set when you manually unload No action required the data cartridge while the tape drive was reading or writing 18 12h Tape Set when the tape drive detects Re read all data from the tape to directory that the tape directory in the rebuild the tape directory corrupted in cartridge memory has been the cartridge corrupted memory 20 4h Clean now Set when the tape drive detects Clean the tape drive See that it needs cleaning Cleaningthe Tape Drive H ead on page 19 21 15h Clean Set when the tape drive detects Clean the tape drive as soon as periodic thatitneedsroutine cleaning possible The tape drive can continue to operate but you should clean the tape drive soon See Cleaning the Tape Drive H ead on page 19 22 16h Expired clean Set when the tape drive detectsa Replace the cleaning cartridge cleaning cartridge that has expired AuGusr 2005 EXABYTE MAGNUM TAPE DRIVE LTO 2 45 CHAPTER 5 TROUBLESHOOTING AND DIAGNOSTICS Table 5 4 TapeAlert flags supported by the tape drive continued Flag Flag Description Action Required Number Pa
84. o 7 2 Changethe SCSI ID if necessary To changethe default ID use a small pointed object such asa ballpoint pen to press the and tabs above and below the SCSI ID indicator until the desired SCSI ID appears Note If you change the SCSI ID after you complete the installation turn the tape drive off then back on again to activate the new SCSI ID STEP 2 POSITION THE TAPE DRIVE Position thetape drive anywhere that is convenient to the server The only restrictions arethelength of the power cord and thelength of the SCSI cable Recommended locations are Away from high traffic areas especially if the floor is carpeted Outof computer rooms to avoid toner and paper dust Do not store paper supplies next to any unit Away from moving air such as doorways open windows fans and air conditioners Offthefloor In ahorizontal position Where data cartridges can be easily inserted Thetape drive should not be stacked Do not place anything on top of the tape drive To minimize any contamination from airborne particles ensure that the cover is always closed AuGusr 2005 EXABYTE MAGNUM TAPE DRIVE LTO 2 9 CHAPTER 2 INSTALLING THE TAPE DRIVE STEP 3 CONNECT POWER 1 Becausethetape drive may not complete the Power On Self Test POST without SCSI termination connect a terminator or SCSI bus with termination to one of the two SCSI connectors on the back of thetape drive 2 Plugthe po
85. o that data can be written could be due to a faulty data to the tape see Setting the cartridge or to faulty drive Write Protect Switch on hardware page 24 fFlag4 isalso set the cartridge is defective Replace the data cartridge f Flag 4 is not set see error code 6 in Table 5 3 on page 38 8 08h Notdata Set when severe servo errors Replace the data cartridge If this grade occur while loading a data error occurs with multiple tapes cartridge see error code 6 in Table 5 3 on page 38 44 PRODUCT MANUAL 1013187 Table 5 4 TapeAlert flags supported by the tape drive continued SUPPORTED TAPEALERT FLAGS Fla Flag Description Action Required ile Parameter Flag Type in hex 9 09h Write protect Set when the tape drive detects M sure that the cartridge s that the data cartridge is write protect switch is set so that write protected the tape drive can write data to the tape see Setting the W rite Protect Switch on page 24 10 OAh No removal Set when the tape drive receives Refer to the documentation for an UNLOAD command after the your server s operating system server prevented the data cartridge from being removed 11 OBh Cleaning Set when you load a cleaning action required media cartridge into the tape drive 12 OCh Unsupported Set when you load U se a supported data cartridge format unsupported cartridge type int
86. or its magnetic tape To avoid damage to your tape cartridges and to ensure the continued high reliability of your Magnum Tape Drive LTO 2 follow the guidelines in the following sections PROVIDE TRAINING Post procedures that describe proper media handling in places where people gather 24 PRODUCT MANUAL 1013187 AuGUsr 2005 HANDLING DATA CARTRIDGES Ensurethat anyonewho handlestapehas been properly trained in handling and shipping procedures This includes operators users programmers archival services and shipping personnel Ensurethat any service or contract personnel who perform archiving are properly trained in media handling procedures gt Include media handling procedures as part of any services contract Defineand make personnel aware of data recovery procedures PRO VIDE PROPER ACCLIMATION AND ENVIRONMENTAL CONDITIONS Before you use a data cartridge acdimate it to the operating environment for 24 hours or the time necessary to prevent condensation in the drive the timewill vary depending on the environmental extremesto which thedrive was exposed Ensure that all surfaces of a cartridge are dry before inserting it Do not expose the cartridge to moisture or direct sunlight Do not expose recorded or blank cartridges stray magnetic fields of greater than 100 oersteds for example terminals motors video equipment X ray equipment or fields that exist near high curr
87. ory ROM on a PC motherboard GB See gigabyte EXABYTE MAGNUM TAPE Drive LTO 2 67 GLO SSARY 68 Generation 1 Theinformal namefor the Ultrium tape drive which isthe predecessor of the tape drive Generation 2 The Generation 1 drive has a native storage capacity of up to 100 GB per cartridge and a native sustained data transfer rate of 15 MB per second Generation 2 Theinformal namefor the Ultrium 2 Tape Drive which isthe second generation version of the Ultrium tape drive Generation 1 The Generation 2 drive has a native storage capacity of up to 200 GB per cartridge and a native sustained data transfer rate of 35 M B per second Gigabyte One billion 1000 000 000 bytes ground object that makes an electrical connection with the earth hardware physical equipment or devices that form a computer head See drive head Head device that uses induction to write a data pattern onto magnetic media and then uses either inductance or magnetoresistance to read the data back Head Resistance Measurements test Part of the Test H ead diagnostic a procedurethat determines whether the tape drive s head works correctly The test measures the head s ability to withstand cracks and other defects Host Thecontrolling or highest level system in a data communication configuration Synonymous with server ID Identifier inch in A unit of length equal to 1 36 yard or 25 4 mm input output I O Data that is provide
88. pe cartridge a small metal column that is attached to the end of the magnetic tape During tape processing the leader pin is grasped by a threading mechanism which pulls the pin and the tape out of the cartridge across the drive head and onto atakeup reel The head can then read or write data from or to the tape LED Light Emitting Diode A semiconductor diode that emits light when subjected to an applied voltage and that is used in an electronic display Linear Tape O pen LTO A typeof tape storage technology developed by the Corporation Hewlett Packard and Seagate LTO technology is an open format technology which means that its users have multiple sources of product and media The open nature of LTO technology enables compatibility between different vendors offerings by ensuring that vendors comply with verification standards Load The process of inserting a cartridge into the tape drive Following the insertion of tape cartridge into the tape load compartment the act of positioning the tape performed by the tape drive for reading or writing by the drive s head log sense data See SCSI log sense data loop 1 A series of instructions that is repeated until a terminating condition is reached 2 To connect so as to complete a loop Low Voltage Differential LVD A low noise low power and low amplitude electrical signaling system that enables data communication between a supported server and the tape dr
89. peration that produced the error The error code clears when you power off the tape drive or place itin maintenance mode 3 Ifthe problem persists download new firmware and retry the operation 4 If new firmware is not available or does not solve the problem replace the tape drive Drive hardware problem The tape drive determined that a tape path or read write error occurred To prevent damage to the tape drive or tape the tape drive will not allow you to insert a cartridge if the current cartridge was successfully ejected The error code may clear when you cycle power to the tape drive or place itin maintenance mode If the problem persists replace the tape drive Drive or media error The tape drive determined that an error occurred but it cannot isolate the error to faulty hardware or to the data cartridge Perform the following action For Problems with Writing Data If the problem occurred while the tape drive was writing data to the tape and if you know the volume serial number located on the cartridge label of the data cartridge loaded in the tape drive when the problem occurred retry the operation with a different cartridge If the operation succeeds the original cartridge was defective Copy data from the defective cartridge and discard it Ifthe operation fails and another drive is available insert the cartridge into the other drive and retry the operation If the operation fails discard the defective c
90. pin from rolling into the cartridge in the Important following step use care when folding the tape over the pin 10 Fold thetape over the leader pin and hold it with your fingers see Figure 4 10 Note Use to ensure that the tape is centered over the leader Failure to properly center the tape on the pin will cause the repaired cartridge to fail When the tape is properly centered a 0 25 mm 0 01 in gap exists on both sides of the pin Figure 4 10 Attaching the leader pin to the tape 11 Closethe pivot arm of the leader pin attach tool by swinging it over the leader pin so that the C clip snaps onto the pin and the tape AuGusr 2005 EXABYTE MAGNUM TAPE DRIVE LTO 2 33 CHAPTER 4 USING DATA CARTRIDGES 12 Swingthepivot arm open and trimthe excesstape G so that it isflush with the reattached leader 13 Use your fingers to remove the leader pin from the cavity in the leader pin attach tool 14 Use the cartridge manual rewind tool to wind the tape back into the cartridge wind the tape clockwise Ensure that the leader pin is latched by the pin retaining spring clips on each end of the leader pin 15 Removethe rewind tool 16 Remove the leader pin attach tool by lifting its end up and away from the cartridge I Use a repaired tape cartridge only to recover data and move it to Important another cartridge Continued use of a repaired cartridge may void the warranties of
91. ra2 SCSI buses have a bandwidth of 80 MB per second Ultra160 SCSI buses have a bandwidth of 160 MB per second The Magnum Tape Drive LTO 2 is capable of data transfer rates of up to 35 MB per second with no compression and 70 MB per second at 2 1 compression For these reasons you should attach only M agnum Tape Drive LTO 2 to an Ultra SCSI bus one or two LTO 2tape drives to an Ultra2 SCSI bus and oneto four LTO 2tape drivesto an Ultra160 SCSI bus Make sure the SCSI bus is LV D Do not connect the tape drive to high voltage differential HVD SCSI bus Do notconnect single ended SCSI devices Although single ended SCSI is compatible with LVD SCSI Exabyte does not support connecting single ended devices to the SCSI bus attached to the tape drive Do not connect tape drive to a RAID controller The tape drive will not operated if itis connected to a RAID controller Do not exceed SCSI bus length restrictions For an LVD bus with a single device do not use a total cabling length that exceeds 25 m 82 ft The maximum allowable length of an LVD SCSI bus is 12 meters 39 feet if you have more than two devices on the bus Make sure the SCSI bus attached to thetape drive does not exceed this length Make sure the SCSI bus is properly terminated You must install a terminator on the deviceatthe physical end of the SCSI bus If thetape drive terminates the SCSI bus you must install the required terminator on one of the
92. rameter Flag Type in hex 23 17h Invalid Set when the tape drive expects U se a valid cleaning cartridge cleaning tape a cleaning cartridge and the loaded cartridge isnota cleaning cartridge 30 1Eh Hardware A Set when a hardware failure 1 Resetthe tape drive see occurs which requires that you Resetting the Tape Drive reset the tape drive to recover on page 19 2 If resetting the tape drive does not recover the error use the error code from the single character display or the SCSI drive sense data to determine what caused the error see Table 5 3 on page 38 31 1Fh Hardware Set when the tape drive fails its U se the error code on the internal self tests single character display library user interface or SCSI drive sense data see Table 5 3 on page 38 32 20h Interface Setwhen the tape drive detectsa Refer to error code 8 or 9 in problem with the SCSI interface Table 5 3 on page 38 33 21h Eject media Set when a failure occursthat Unload and reload the data requires you to unload the cartridge cartridge from the tape drive 34 22h Download Set when an firmware image is Ensure that it is the correct fail unsuccessfully downloaded to image Download the firmware the tape drive via the SCSI image again see Upgrading interface Firmware on page 60 36 24h Drive Set when the tape drive s Refer to error code 1 in temperature temperature sensor indicates TTable 5 3 on page 38 thatthe tape drive stemp
93. s See Table 5 3 on page 38 to determine the meaning of the code on the single character display The tape drive s error log See Table 5 3 on page 38 to determine the meaning of the code on the single character display D ESCRIPTIONS AND CORRECTIVE ACTIONS FOR ERRORS AND M ESSAGES Table 5 3 describes the errors and messages that appear on the tape drive s single character display and in thetape drive s error log and tells what to do when you receive them Note single character display clears when you power off the tape drive remove the data cartridge or place the tape drive in maintenance mode Important If the tape drive detects a permanent error and displays an error code other than 0 it automatically performs a drive dump If you force a drive dump the existing dump will be overwritten and data will be lost After you force a drive dump do not turn off the power to the tape drive or you may lose the dump data AuGUsr 2005 EXABYTE MAGNUM TAPE DRIVE LTO 2 37 CHAPTER 5 TROUBLESHOOTING AND DIAGNOSTICS Table 5 3 Tape drive codes for error conditions and informational messages Code Cause and Action 0 No error occurred and no action is required This code displays When power is cycled turned off then on to the tape drive When diagnostics have finished running and no error occurred Note single character display is blank during normal operation of
94. s the recovery and is ready for a read or write operation To eject the cartridge press the unload button 16 PRODUCT MANUAL 1013187 LOADING A CARTRIDGE Table 3 1 Meaning of Status LED Activity continued Color Condition Meaning Amber Solid The tape drive is powering on is resetting or isin maintenance mode Amber Flashing One of the following applies If the light flashes once per two seconds 0 5 Hz rate the tape drive detected an error and is performing a microcode recovery procedure If the recovery is successful the error condition will reset automatically If the status LED flashes once per second 1 Hz rate an error occurred and the tape drive or media may require service or the tape drive may require cleaning Note the code displayed on the single character display then go to Table 5 3 on page 38 to determine the meaning of the error code If the status LED flashes twice per second 2 Hz rate rate the tape drive is updating firmware MONITORING THE SINGLE CHARACTER DISPLAY The single character display is blank during normal operation When needed the single character display provides the following information Error conditions and informational messages Table 5 3 on page 38 lists the codes for error conditions and informational messages If multiple errors occur thecode with the highest priority represented by the lowest number displays first When the error is correc
95. s when atape stops reverses and restarts motion A backhitch is usually the result of a mismatch between the data rates of the server and thetape drive System performance is further optimized by a feature called channd calibration in which thetape drive automatically customizes each read write data channel to compensate for variations in such things as the recording channel s transfer function the media and characteristics of the tape drive head TheUltra160 LVD SCSI interface is backward compatible with older SCSI technology and is capable of data transmission at 160 M B second Ultra160 SCSI usesthe three management features of the Ultra3 SCSI standard that specifically affect data transfer rate gt Double transition clocking a data transfer technique that enables data rates to double without increasing dock speed Domain validation a procedure that detects and adjusts SCSI configuration issues that might prevent interoperation between SCSI devices gt Cyclic redundancy check CRC an error checking technique Because the cables connectors and terminators arethe same for the Ultra160 and Ultra2 SCSI interfaces devices with those interfaces can be mixed on the same bus and each device can operate at its fully rated speed PRODUCT MANUAL 1013187 SLEEP MODE AuGUsr 2005 SLEEP MODE To conserve energy when circuit functions are not needed for drive operation thetape drive features a power management function
96. see page iv 36 PRODUCT MANUAL 1013187 PROBLEMS AND SOLUTIONS METHODS OF RECEIVING ERRORS AND MESSAGES Use Table 5 2 as a guide for identifying error codes and message codes reported by the tape drive its enclosure if applicable or the server Note The codes on the single character display have different meanings depending on whether they display during normal operations or while the tape drive is in maintenance mode Codes that occur during normal operations are defined in Table 5 3 Codesthat occur while in maintenance mode are defined in Using the Tape Drive Diagnostic and Maintenance Functions on page 47 Table 5 2 Methods of receiving errors and messages for the tape drive If the error or message was presented by Do this The tape drive s single character display and the status LED flashes amber See Table 3 1 on page 16 to determine the meaning of status LED activity See Table 5 3 on page 38 to determine the meaning of the code on the single character display The tape drive s single character display and the status LED is solid amber See Table 3 1 on page 16 to determine the meaning of status LED activity See Table 5 3 on page 38 to determine the meaning of the code on the single character display SCSI log sense data such as TapeAlert flags or SCSI drive sense data at the server console See Table 5 4 on page 44 for a description of the supported TapeAlert flag
97. sentations such as characters or analog quantities to which meaning is or might be assigned data cartridge tape cartridge that is dedicated to storing data Contrast with cleaning cartridge data compression See compression data transfer rate The average number of bits characters or blocks per unit of time that pass between corresponding equipment in a data transmission system The rate is expressed in bits characters or blocks per second minute or hour DC Seedirect current degauss To make a magnetic tape nonmagnetic by exposing the tape to electrical coils which carry currents that neutralize the magnetism of the tape device Any hardware component or peripheral such as a tape drive or tape library that can receive and send data device driver filethat containsthe firmware that is needed to use an attached device PRODUCT MANUAL 1013187 AuGust 2005 GLO SSARY diagnostic A software program that is designed to recognize locate and explain faults in equipment or errors in programs direct current DC electric current flowing in one direction only and substantially constant in value drive data storage devicethat controls the movement of the magnetic tape in atape cartridge The drive houses the mechanism drive head that reads and writes data to the tape drive dump The recording at a particular instant of the contents of all or part of one storage device into another storage device usuall
98. status LED becomes solid amber and thefollowing message displays indicating that thetape driveisin maintenance mode 3 Pressthe unload button once per second until F appearsin the single character display If you cycle past the desired code press the unload button once per second until the code redisplays 4 Pressand hold theunload button for 3 seconds After you select the function C flashes to indicate that the tape drive is waiting for a cartridge 10 PRODUCT MANUAL 1013187 INSTALL THE DRIVE 5 Within 60 seconds insert a scratch data cartridge If you fail to insert the cartridge quickly enough the tape drive will Important exit maintenance mode You must then set the tape drive to maintenance mode again and restart the test If you insert an invalid or write protected data cartridge 7 appears in the single character display The tape drive unloads the cartridge and exits maintenance mode 6 After you insert the cartridge F flashes and the test begins gt If no error is detected the test begins again and runs for a maximum of 10 times Each loop takes approximately 10 minutes to run After the tenth loop the test stops and thetape drive automatically exits maintenance mode To halt the test press the unload button Thetape drive acknowledges the request by slowing the length of time that the currently displayed character flashes on the single character display from twice per second to onc
99. tape drive s SCSI connectors To connect the tape drive to the SCSI bus 1 2 Turn off the tape drive If theserver s SCSI bus isin operation stop all activity on the bus that you areconnectingto for instructions about how to stop SCSI bus activity refer to your server s documentation PRODUCT MANUAL 1013187 INSTALL THE DRIVE 3 Configure your SCSI connections Ifthetapedriveisthelastor only deviceon the SCSI bus connect a SCSI cable between the tape drive and the server as shown in Figure 2 2 Install a terminator on the unused SCSI connector Terminator SCSI cable Host bus adapter SCSI connector Figure 2 2 Tape drive is last or only device on the SCSI bus gt If thetapedriveis oneof multiple devices on the SCSI bus connect SCSI cables between the tape drive and other devices on the bus as shown in Figure 2 3 If there are additional devices the SCSI bus ensure that only the device at the physical end of the bus is terminated To avoid potential damage to your SCSI devices do not mix LVD Important ang HVD DIFF SCSI host bus adapters tape drives or terminators on the same bus Important Do not connect the tape drive to a RAID controller Host bus adapter SCSI connector Terminator Host SCSI cable Figure 2 3 Another peripheral is the last device on SCSI bus 4 Power the host computer system AuGust 2005 EXABYTE MAGNUM TAPE DRIVE LTO 2 13
100. tch 24 shipping thetapedrive 59 single character display error codes and messages 37 to 41 function codes 47 57 location 2 monitoring 17 red dot 2 singlered dot 17 single ended devices 12 sleep mode 5 specifications data cartridge 22to 23 tapedrive 63to 64 speed 63 speed matching 4 status LED error indication 17 error recovery indication 17 location 2 monitoring 16to 17 updating firmware indication 17 storage environment data cartridges 26 tapedrive 64 1013187 T tape See cleaning cartridge See data cartridge tape drive cleaning the head 19 description 1103 diagnostics 35 57 dimensions 63 environmental specifications 64 features 1to5 front panel controls and indicators 15 17 installing 7to 14 integrating 14 mediaerrors 43 on same SCSI busasadisk drive 7 operating 15to 20 operating system and software compatibility 14 preparing for installation 7 to 8 supported software and operating systems 7 terminating 13 testing 551056 testing the head 56to 57 troubleshooting 35to 57 upgrading firmware 60 using with a RAID controller 7 weight 63 TapeAlert flags 44 to 47 Technical Support temperature range specifications datacartridge 23 tapedrive 64 terminator installing 13 transfer rate 63 troubleshooting tips 35 36 U Ultral60 LVD SCSI interface 4 12 unload button location 2 using for panic reset 16 using to eject cartridge 18 unpacking 8 upgrading firmware 60 AuGUsr 2005
101. ted the code with the next highest priority displays and so on until no errors remain Diagnostic or maintenance functions Using the Tape Drive Diagnostic and Maintenance Functions on page 47 describes the single character codes used for diagnostic or maintenance functions gt If adrive dump is present while the tape drive is in maintenance mode a single red dot illuminates on the display To copy the dump to tape see Function Code 5 Copy Drive Dump to Tape at Beginning of Tape on page 52 Thered dot turns off when you obtain the dump by using an firmware update tape a SCSI command or a library command If no dump is present while the tape drive is in maintenance mode the single red dot does not illuminate LOADING A CARTRIDGE To insert a data cartridge 1 Ensure that the tape drive is powered on 2 Ensure that the write protect switch is properly set see Setting the Write Protect Switch on page 24 AuGusr 2005 EXABYTE MAGNUM TAPE DRIVE LTO 2 17 CHAPTER 3 OPERATING THE DRIVE 3 Grasp the cartridge so that the write protect switch faces you as shown in Figure 3 2 Write protect Switch Figure 3 2 Inserting a cartridge into the tape drive 4 Slidethe cartridge through the door and into the tape load compartment Notes gt If the cartridge is already in an ejected position and you want to reinsert it remove the cartridge then insert it again gt
102. that causes the tape drive s electronics to enter a low power mode known as sleep mode To enter sleep mode thetape drive must be inactive for a minimum of 15 minutes to exit the tape drive must receive a command across the SCSI interface or a load or unload request When in sleep mode thetape drive s response time to commands that do not require media motion increases by up to 10 microseconds Commands that require media motion may be delayed an additional 100 milliseconds because the tape tension must be reset EXABYTE MAGNUM TAPE DRIVE LTO 2 5 CHAPTER 1 MAGNUM DRIVE LTO 2 FEATURES Notes PRODUCT MANUAL 1013187 6 BEFORE YOU BEGIN AuGUsr 2005 INSTALLING THE TAPE DRIVE This chapter provides step by step instructions for installing the Magnum Tape Drive LTO 2 The information in this chapter expands on the instructions in the Quick Start guide that accompanied your tape drive Before you begin installing the tape drive do the following v Select your application software To obtain information about which software applications work with the tape drive visit Exabyte s web site ww w exabyte com You can install the software application on the host computer before or after you install the tape drive However if you install the softwarefirst you may need to reconfigure it for use with thetape drive Install an LVD SCSI host bus adapter Make certain the SCSI host bus adapter card insta
103. the Tape Drive 19 EXABYTE MAGNUM TAPE DRIVE LTO 2 Determining When to Clean the Tape Drive 19 Using a Cleaning 19 Resetting the Tape Drive 19 Using the Tape Backup 20 4 Using Data Cartridges 21 Description M 21 Specii Calle ap dau anal ud e 22 Cartridge e pa RR e a 22 Data 5 23 Environmental and Shipping Specifications for Data Cartridges 23 Setting the W rite Protect 24 Handling Dat Cartridges iius aee fua RR RO ERR ea 24 Provide 24 Provide Proper Acclimation and Environmental Conditions 25 Perform a Thorough 25 Handle the Cartridge 26 Cartridge Storage Guidelines 26 Ensure Proper Packaging for 27 Repositioning or Reattaching a Leader Pin 27 Repositioning a Leader 28 Reattaching a Leader Pin 29 Disposing of Tape Cartridges 34 5 Troubleshooting and Diagnostics 3
104. the drive and the cartridge DISPOSING OF TAPE CARTRIDGES Under the current rules of the U S Environmental Protection Agency EPA regulation 40CFR261 the LTO Ultrium data cartridge is classified as non hazardous waste As such it may be disposed of in the same way as normal office trash These regulations are amended from time to time and you should review them at the time of disposal If your local state country non U S A or regional regulations are more restrictive than EPA 40CFR261 you must review them before you dispose of a cartridge Contact see page xiv for information about the materials that are in the cartridge If atape cartridge must be disposed of in a secure manner you can erasethe data on the cartridge by using a high energy AC degausser use a minimum of 1200 oersted peak field over the entire space that the cartridge occupies Degaussing makes the cartridge unusable If you burn the cartridge and tape ensure that the incineration complies with all applicable regulations 34 PRODUCT MANUAL 1013187 TROUBLESHOOTING AND DIAGNOSTICS This chapter describes problems that you might encounter while operating the Magnum Tape Drive LTO 2 and provides suggestions for resolving the problems Note The Support section of the Exabyte web site www exabyte com also provides helpful troubleshooting tips PROBLEMS AND SOLUTIONS If you encounter problems when running the tape drive refer to T
105. the tape drive Cooling problem The tape drive detected that the recommended operating temperature was exceeded Perform the following action 1 Remove any blockage that prevents air from flowing freely through the tape drive 2 Ensure that the operating temperature is within the specified range see Environmental Conditions for the Tape Drive on page 64 3 If the operating temperature is within the specified range and the problem persists replace the tape drive Power problem The tape drive detected that the externally supplied power is either approaching the specified voltage limits the tape drive is still operating or is outside the specified voltage limits the tape drive is not operating Perform the following action 1 Ensure that the power connector is properly seated 2 Ensure that the proper voltages are being applied within the tolerances allowed see Power Specifications on page 64 3 Ifthe proper voltages are being applied but the problem persists replace the tape drive Firmware problem The tape drive determined that a firmware error occurred Perform the following action Note Do not force a new dump the tape drive has already created one 1 Collect a drive dump do one of the following Use LTO Tool see btaining Drive Dump on page 61 Use the server s SCSI interface by using a device driver utility or system tool To obtain dump determine whether your server is
106. troubleshooting your tape drive Chapter 3 provides instructions for using the tape drive including reading the single character display and the status LED loading and unloading cartridges and cleaning the tape drive Chapter 5 provides troubleshooting recommendations and instructions for using the tape drive s diagnostic and maintenance functions including a complete list of the TapeAlert flags supported by the tape drive gt Chapter 6 provides information about service and maintenance for the tape drive including returning it for service upgrading firmware and obtaining a diagnostic listing Specifications standards and terms These chapters are for engineering purchasing or marketing personnel who want to evaluate the tape drive to determine the feasibility of integrating it into their product lines gt Chapter 7 provides specifications for the tape drive including performance reliability power and environmental specifications This chapter also provides safety and regulatory agency standards compliance information Chapter 4 provides a detailed description of the media used by the tape drive gt The Glossary provides definitions of terms used in this manual and in other documentation associated with the tape drive EXABYTE MAGNUM TAPE Drive LTO 2 xiii How TO USE THIS MANUAL RELATED PUBLICATIONS For more information about the tape drive and the standards used by thetape drive refer to the
107. ware and create diagnostic listings for the tape drive from a server that uses an IBM tape device driver download LTO Tool from www exabyte com downloads LTO Tool allows you to upgrade firmware and perform diagnostics over the tape drive s SCSI interface Refer to the readme file provided with the program for installation instructions Refer to the program s online help for instructions on performing firmware upgrades and diagnostics To update firmware from a server that uses a non IBM tape device driver refer to the documentation for that device driver UPDATING THE FIRMWARE WITH AN FMR DATA CARTRIDGE Note You must download the updated firmware from Exabyte s web site and then use that firmware to create an FMR data cartridge see Function Code 3 Create FMR Tape on page 50 To update the tape drive s firmware from an FMR data cartridge 1 Makesurethat the tape drive does not contain a cartridge then set it to maintenance mode see page 47 2 Presstheunload button once per 1 5 seconds until 2 appears in the single character display If you cycle past 2 continue to press the unload button until it displays again 3 To select the function press and hold the unload button for 3 seconds 60 PRODUCT MANUAL 1013187 O BTAINING A DRIVE DUMP 4 After you select the function flashes to indicate that the tape drive is waitingfor you to insert a cartridge Within 60 seconds insert the FM R data cartridge
108. wer cord into thetape drive then plug the other end into a grounded electrical outlet 3 Power on thetape drive by pressing the power switch Thetape driveruns the POST which checks all hardware except the tape drive head During the POST the single character display flashes several segmented characters Each segmented character represents a test performed during the POST When the POST finishes the single character display momentarily lights all 8 segments and then goes blank The status LED briefly becomes solid amber then becomes solid green STEP 4 RUN THE FAST READ WRITE TEST DIAGNOSTIC FUNCTION CODE The Fast Read Write Test Diagnostic Function Code F performs procedures to ensurethat the tape drive can read from and writeto tape The diagnostic takes approximately 5 minutes to complete and loops continually until you halt it To halt the diagnostic press the unload button The diagnostic will continue to the end of its current loop and then stop A Caution For this test use only a scratch blank data cartridge or a cartridge that may be overwritten During the test the tape drive overwrites the data on the cartridge 1 Makesurethat no cartridgeis in thetape drive If a cartridge is in the tape drive it will eject the first time that you press the unload button and the tape drive will not be placed in maintenance mode Important 2 Within 2 seconds press the unload button threetimes The
109. y as a safeguard against faults or errors or in connection with debugging drive head The component that records an electrical signal onto magnetic tape or reads a signal from tape into an electrical signal Driver See device driver drive sense data See SCSI drive sense data dump Seedrivedump eject To remove or force out from within error log Maintained by the tape drive a list that contains the ten most recent error codes The codes identify errors that pertain to the drive Exabyte 1 A network storage backup company that designs manufactures and markets industry leading data storage products induding tape drives and automated tape libraries 2 measurement of data One Exabyte 1 000 Petabytes or 1 000 000 Terabytes or 1 000 000 000 Gigabytes or 1 000 000 000 000 M egabytes or 1 000 000 000 000 000 Kilobytes or 1 000 000 000 000 000 000 bytes file A named set of records that are stored or processed as a unit FTP site Any electronic repository of information that uses the File Transfer Protocol FTP for transferring files to and from servers Use of an FTP site requires a user ID and possibly a password firmware The proprietary code that is usually delivered as part of an operating system Firmwareis more efficient than software that is loaded from an alterable medium and is more adaptable to change than pure hardware circuitry An example of firmware is the Basic Input Output System BIOS in read only mem

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