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Compaq Presario EZ2200 PC Desktop

1. 3 2 A Quick Overview of Microsoft Windows Copying Files To place a copy of a file in a new location complete the following steps 1 2 3 4 5 A Use Windows Explorer or My Computer to locate the file you want to copy Click the file to select it Click the Edit menu and then click Copy Open the folder where you want to copy the file Click the Edit menu and then click Paste CAUTION Do not move files that are part of an installed program Doing so may render the program unusable Moving Files To move a file to a new location complete the following steps SAN tye ID Use Windows Explorer or My Computer to locate the file you want to move Click the file to select it Click the Edit menu and then click Cut Open the folder where you want to move the file Click the Edit menu and then click Paste Renaming Files To change the name of a file complete the following steps Deleting Files N Use Windows Explorer or My Computer to locate the file you want to rename Click the file to select it Click the File menu and then click Rename Type the new filename and press Enter CAUTION Do not change filename extension last three characters after the period Doing so may render the file unusable CAUTION Do not delete files that are part of an installed program Doing so may render the program unusable To delete a file complete the following steps a S Use Windows Explorer or My Computer to
2. 00 0 c cece eee ees 2 27 ENESTE 1110 E EEE E RE KENRER RERRFERHRAHERHRERENERRERETEREERTERTERLEREHEDERRERLERPER GENE 2 27 Display Options innin a E A E AN A 2 28 On screen Control Buttons nnana nananana 2 29 Parental Control of DVD Viewing 0 ccc cece cence eee nena 2 31 Contents Chapter 3 A Quick Overview of Microsoft Windows Get Organized How To Manage Your Files 00ceceeee eee e eens 3 1 storage DIVO asset co ee hee eats a seek dled aR ee A alse eed ace el ence cen ad 3 2 Searching ForFiess 2 22 0 00 e Dede bebe Dedede he bode dee fs ee Ws 3 2 COPYING TICS exces ccna tera ots ie ie Ban rn NR hot ho oo 3 3 Moving Files ereenn nea a ana 3 3 Renaming Files nnan n nunnana 3 3 Deleting Files 0 0 00 nnana aaaa narrare 3 3 Restoring FileS 0 c cece cece ete cnet ents ee ee nenneeas 3 4 Emptying the Recycle Bin 00 cc ccc eect nett net ene nenn 3 4 Creating Folders c 07 050s cadaabae Oya da saga sede dade dade sada a 3 4 Deleting Files and Folders 0 e eee nennen een nenn 3 5 Learning about the Control Panel 00ccc cece eect e eee eee eee 3 6 Setting Up Display Properties 00 0 cc ccc nce eee eens 3 7 Changing the Wallpaper 0 cece cece cence eet eet e nena 3 8 Changing the Screen Saver 0 0 0 cece teeta 3 9 Shortcuts for the DeSktop ccccccecee cece eee ee nese eee eee ee eeeenanee 3 10 How Do I Create a Shortcu
3. 00c cece eects 7 10 New Zealand Modem Statements 0ccc cee eee ee een een eeneeneeee 7 11 OILY vac cate ne a Te A na ets JE De a ORRIN SOLS SIR LRA I oO I ON SN a 7 12 Batteries ze 2 22 2 tect oes ee ee nace tases hte hon 7 12 Using the Computer 0 0000 ccc cece cee cee eee nennen nenn 7 13 Energy Compliance 0 ccc c cece cece een et nee ene e eae 7 14 Glossary Index vi Contents Chapter 1 Welcome Thank you for buying a Compaq Internet PC With this purchase you are a part of the next generation of PC users people who demand the latest in PC technology Whether you use your computer for business or pleasure or both you are sure to hit the ground running with this feature packed PC There are four unique guides provided with your new PC 1 Getting Started Guide 2 Reference Guide 3 Service and Support Guide 4 Safety and Comfort Guide Together they provide the following information about the features of your new PC hints and tips to make computing easier information needed to replace or add components to your PC Please take a few moments to familiarize yourself with the contents of the guides Doing so will make it easier to find the necessary information at the turn of a page Welcome Words and Symbols to Watch For Safety Tips The following words and symbols have special meaning in this guide HINT Helpful hints that will make using your computer easier
4. Display pulldown place a single copy of the image in the center of the screen 3 8 A Quick Overview of Microsoft Windows Changing the Screen Saver To change your system s screen saver click the Screen Saver tab in the Display Properties window After you make any changes click Apply then OK to apply them Display Properties wi Background Screen Saver Appearance Effects Web Settings i i Settings Preview Wait u minutes M Screen Saver Mustify Your Mind hange I Password protected m Energy saving features of monitor To adjust the power settings for your monitor click Settings ER Settings Cancel Apply Screen Saver Tab of the Display Properties Window Screen savers are programs that prevent a static image from damaging the monitor They start automatically after a user defined period of inactivity A Quick Overview of Microsoft Windows Shortcuts for the Desktop How Do I Create a Shortcut Arranging and Positioning Shortcuts Shortcuts are icons that provide quick access to frequently used programs files folders and drives By double clicking a shortcut you can open its corresponding folder or file without having to find it first Shortcuts do not change the location of files if you delete a shortcut the original file is not affected To create a shortcut complete the following steps Open the My Compute
5. See byte A unit of measurement used to describe microprocessor speed One megahertz is equal to one million hertz or one million cycles per second See hertz Glossary 10 Glossary memory MHz microprocessor Microsoft Internet Explorer Microsoft Windows Microsoft Windows Explorer MIDI MIDI Gameport connector modem modulator demodulator motherboard Moving Picture Experts Group MPEG The place where data and instructions are stored for use by the processor There are several different types of memory that include the following om Random access memory RAM is the space where programs and data are stored as they are used Read only memory ROM is the space where data needed to run the computer is stored The computer can access but not change this data Virtual memory is the use of hard disk file space to extend the capability of random access memory See megahertz An integrated circuit on the system board that contains the entire central processing unit May be considered the brain of the computer The speed of a microprocessor is measured in megahertz See hertz megahertz A Web browser developed by the Microsoft Corporation used to view hypertext documents on intranet web sites as well as documents on the World Wide Web The family of GUI based computer operating systems developed by the Microsoft Corporation A browser program used to access and view the cont
6. s Manual 2 23 CD backup 2 22 just audio 2 22 just data 2 23 PacketCD 2 22 K keyboard 6 11 Community button 2 10 2 11 connectors 2 8 Easy Access buttons 2 7 function keys F1 through F12 2 8 Instant Answer button 2 11 Instant E Mail 2 10 Instant E Mail button 2 11 Instant Internet button 2 10 2 11 Instant Search button 2 10 2 11 Internet Button Suite 2 10 internet keys 2 10 Launch button 2 12 multimedia buttons 2 7 Multimedia Easy Access buttons 2 13 2 14 My Presario button 2 10 2 11 Quick Print button 2 12 Retail Central button 2 10 Shopping button 2 11 Sleep button 2 12 special keys 2 8 special purpose buttons 2 12 USB 2 7 Index 4 L Launch button 2 12 LCD Screen 2 2 lockup system 2 5 memory troubleshooting 6 12 memory modules adding or replacing 5 6 microprocessor replacing 5 1 Microsoft Task Scheduler 2 2 Microsoft Windows Control Panel 3 6 overview 3 1 power management 2 5 modem connecting 4 4 digital DSL 56K 4 1 installing upgrade 4 4 learning about 4 1 properties 4 1 regulations 7 4 replacing or adding 5 4 troubleshooting 6 8 types of 4 1 using with 56K ITU V 90 Standard 4 2 using with DSL 4 3 using with ISP 4 2 V 90 standard 4 1 working with 4 1 monitor troubleshooting 6 7 mouse 2 15 assigning CyberJump and HyperJump featues 2 18 basic techniques 2 16 connector 2 8 functions and techniques 2 16 options 2 17 scrolling and zooming 2 17 troubleshooting 6 11 USB connection 2
7. 6 Zip drive 6 6 turning off your computer 2 5 Index 7 Universal Serial Bus See USB upgrading your computer 5 1 URL address Compaq Service and Support 1 4 USB connectors 4 11 defined 4 11 keyboard 2 7 scroll mouse 2 8 USB Internet keyboard See keyboard USB scroll mouse See mouse user name 4 7 User s Manual for just burn 2 23 using mouse 2 16 utility Add Remove Programs 5 8 utility program for power management 2 5 V viewing DVD Player panel 2 28 DVD with parental control 2 31 volume troubleshooting 6 2 6 3 W waking your computer 2 4 wallpaper changing 3 8 warning battery 7 12 Windows Control Panel 3 6 customizing 3 7 Help 1 4 overview 3 1 power management schemes 2 5 shortcuts 3 10 tools 3 6 Windows Explorer 3 1 opening 3 1 Wizard for adding hardware 5 3 workgroup name 4 7 Z Zip disk troubleshooting 6 6 Zip drive troubleshooting 6 6 Index 8
8. 8 MPAA rating on DVDs 2 31 multimedia buttons 2 7 Multimedia Easy Access buttons disabling 2 14 enabling 2 14 My Presario button 2 11 name user 4 7 networking computer name 4 7 entering user name 4 7 setting password 4 7 workgroup name 4 7 networking PCs 4 5 accessing files 4 8 creating a shared folder 4 8 file security 4 8 hardware installation 4 5 hardware requirements 4 5 installing protocols 4 5 mapping a network drive 4 7 printer sharing 4 10 sharing folders 4 8 networking printers setting up 4 10 Index 5 0 online indicator 2 2 P panel LCD 2 2 parental control of DVD viewing 2 31 password 4 7 PC Speaker 2 2 PCI expansion card adding or replacing 5 4 playing DVDs 2 26 from File mode 2 27 port 1394 4 12 USB 4 12 power 6 12 power management 2 4 accessing 2 5 awake mode 2 4 creating personal power scheme 2 6 for Windows 2 5 preset power schemes 2 5 shut down 2 5 sleep mode 2 4 2 7 power state Awake 2 4 Off 2 4 Standby 2 4 printers connecting 4 10 sharing on a network 4 10 troubleshooting 6 14 privileges for access 4 9 problems solving common 6 1 protocols IPX SPX 4 6 network 4 5 TCP IP 4 6 Q Quick Print button 2 12 read only access 4 9 recording audio CDs 2 24 Recycle Bin 3 4 emptying 3 4 removing files 3 3 replacement battery 7 12 reprogramming Multimedia Easy Access buttons 2 14 Retail Central button 2 10 ringer equivalence number 7 4 S safety battery warni
9. CDs recording 2 24 Awake indicator 2 2 background changing 3 8 battery replacement 7 12 warning 7 12 buffer underrun error 2 25 preventing 2 25 button Community 2 11 Instant Answer 2 11 Instant E Mail 2 11 Instant Internet 2 10 Instant Search 2 10 2 11 Internet 2 11 Launch 2 12 Multimedia Easy Access 2 14 My Presario 2 10 2 11 Quick Print 2 12 Retail Central 2 10 Shopping 2 11 Sleep 2 12 sleep 2 4 Start Reset 2 2 buttons internet 2 10 multimedia 2 7 special keyboard 2 7 C CD troubleshooting 6 4 CD R 2 21 CD ROM 2 21 CD RW 2 21 CD RW drive 2 21 attributes 2 21 buffer underrun error 2 25 recording audio CDs 2 24 Class B digital device limitations 7 2 Community button 2 11 Compaq Web site 1 4 Index 1 computer connecting on a network 4 5 connecting to shared printer 4 10 features 2 1 finding files 3 1 naming for networking 4 7 networking 4 5 shutting down 2 5 upgrading 5 1 waking 2 4 connector IEEE 1394 4 11 USB 4 11 connectors USB 2 8 Control Panel 3 6 display 3 7 learning about 3 6 creating folders 3 4 CyberJump 2 18 assigning to a mouse button 2 18 functions and components 2 19 data fax modem 4 1 deleting files 3 3 files or folders 3 5 desktop background of 3 8 customizing 3 7 shortcuts 3 10 Digital Creativity Imaging Center overview 4 11 Digital Dashboard Awake indicator 2 2 defined 2 1 E Mail Waiting Indicator 2 2 features 2 1 Internet Alive 2 2 Internet Alive ind
10. Dialing by loop disconnect pulses is not intended to be used on the PSTN This feature is only supported in consideration of PBX or other equipment that requires pulse dialing Network compatibility is dependent on software switch settings that are set automatically by the country selection The user should contact the equipment supplier in case of difficulty in network settings Government Approvals 7 1 Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected C
11. Digital Interface 0 0 ccc 4 11 Chapter 5 Quick and Easy Upgrades Making A Good Thing Better 0 000 cece eee eee eee nn nenn nenn 5 1 Access to the Components zz22ssssnenenennnnnn nun nn nennen nnnn 5 2 Removing the Back EZ Access Panel 002 0c cece eect e teens 5 2 Installing New Hardware 000cc cece cece eee teen eee nenn nenn 5 3 Removing the Left EZ Access Panel 0 000 cece eect ee eee 5 4 Replacing the Modem or Adding a PCI Expansion Card 2000ceeeeeeeee 5 4 Replacing the Hard Drive 2 2 0 6 6c ec eect ee nent eens 5 5 Removing the Right EZ Access Panel 002 0 cece cece eee eee 5 6 Adding or Replacing Memory Modules 0000cc cece cece eee eee 5 6 Reinstalling Deleted Drivers 00000 cece cece eee eee eee eeee 5 8 Installing Additional Software ccc cece eee eens 5 8 Installing Software from a CD or Diskette 2 2 ccc ee 5 9 Installing a Downloaded Program File 0 0 cece eee eens 5 9 Chapter 6 Troubleshooting Helpful Hints 0 0 c cece cece cece eee eee eee nun nun nn nun 6 1 Entering BIOS CMOS Setup 222 ccc cece ee eee eee eee eens 6 1 Troubleshooting Guidelines ireren irinak 0000 ce cee e eee eee teen eee nn 6 1 Troubleshooting Audio Problems 0 000c cece e eee eee eee nenn nenn 6 2 Troubleshooting CD CD RW or DVD Problems 00ceeeeee eee eens 6 4 Troublesh
12. Root Menu Resume Name Change Subtitle Change Audio Description Displays a list of files for playback Opens the DVD drive to load or remove discs Displays the DVD Options menu for selecting Video Display and Parental Controls Moves to the previous track and resumes playback Rewinds the content Press Play to resume playback Stops content playback and returns to the start of the content file Begins playback of selected content Pauses playback Press Pause or Play to resume playback Advances to a selected location Press Play to resume playback Skips to the beginning of the next track Shows what is available on the DVD for playback Displays or changes subtitles viewed on the window This feature is allowed only for DVD content with subtitles This feature is available only when the content allows changes to the audio track Changes the playing audio track to another audio track located on the DVD Most commonly used with multi language content to change the spoken heard language This feature is available only when the content allows changes to the audio track Features of Your Internet PC 2 29 Button Name Description Title Menu Displays the main title menu to select content Resume Change Camera Changes the camera angle of content being played This feature is allowed only for DVD content created using multiple cameras and camera angles Karaoke mode Toggles
13. Service Provider ISP intranet ISO ISP ITU joystick K56 flex KB Kbps keyboard kilobits per second Kbps kilobyte KB LAN Two or more networks connected together See Microsoft Internet Explorer A keyboard equipped with special buttons programmed to access the Internet a favorite program or perform other frequently used tasks with a touch of a button A business organization that provides Internet access through dial up networking or dedicated line access See dial up networking dedicated line An information site usually implemented by businesses schools or other large institutions designed to provide information to members of the organization An intranet can be thought of as a smaller private version of the World Wide Web See extranet See International Organization for Standardization See Internet Service Provider See International Telecommunication Union A device that permits more realistic game play than is possible with a mouse or touchpad A data communication protocol developed by Lucent Technologies Incorporated and Rockwell International Corporation designed to transfer data at a maximum rate of 56 Kbps over standard telephone lines using a modem See modem V 90 Standard See kilobyte See kilobits per second The primary device used for entering alphanumeric data A unit of measurement used to describe the rate of data transfer A unit of measurement used to describe data qua
14. Symptom Not reading drive Abort Retry Fail message appears Non system disk or disk error message is displayed Diskette drive light stays on Diskette Drive or Zip Drive Problem Solution Anon formatted diskette has been inserted Diskette is damaged A diskette that does not contain system files needed to start your Internet PC has been inserted in drive System files have been damaged Hard drive has failed Diskette has been improperly inserted Diskette is damaged To format the diskette follow these steps 1 Double click the My Computer 3 icon on the desktop 2 Select the 3 Floppy A drive 3 Click File and point to Format 4 Select desired options and click Start to begin formatting the diskette Replace the diskette with a new one When drive activity stops remove the diskette and press the spacebar System should start up 1 Insert a start up disk in the diskette drive 2 Restart your Internet PC 3 At the A prompt type SYS C and press enter The following message is displayed SYSTEM TRANSFERRED This task will restore the system files to your hard drive 4 Restart your Internet PC Call a Compaq Authorized Service Provider Refer to your Certificate of Warranty for details Remove the diskette and reinsert the diskette as follows Insert the edge with the sliding cover into the drive face up and push all the way in until the diske
15. Waiting However when your PC is in Sleep mode Digital Dashboard will not display the mail waiting message Instead the E mail Waiting indicator will blink to note a new mail message Disclaimer The Digital Dashboard E mail Waiting indicator and the e mail message on the LCD screen work with Post Office Protocol POP and Post Office Protocol 3 POP3 e mail servers Please check with your Internet Service Provider or e mail service provider to verify that your e mail service uses one of these protocols POP3 servers configured in Microsoft Outlook Express or Microsoft Outlook are ready to be enabled in the Digital Dashboard control panel Digital Dashboard will also notify you that you are online When you are connected the Ticon will glow 2 2 Features of Your Internet PC Reset In the event of a system lockup pressing the Start Reset button for 4 seconds will place your PC in safe mode Pressing the button again will reactivate the computer A CAUTION Be sure to save regularly If you don t you will lose unsaved information Digital Dashboard Settings To access the settings of the Digital Dashboard complete the following steps 1 Click Start then Settings then Control Panel 2 From the Control Panel double click Digital Dashboard 3 The Digital Dashboard Control Panel screen is displayed Digital Dashboard Control Panel x General Settings intemst Time Device Detective E Mail Waiting Internet A
16. amp icon Click Map Network Drive The Drive text box automatically contains the next available drive letter Click the down arrow located on the right side of the Path text box Select the path statement of the drive you wish to map Add the exact folder location to complete the path statement Your path statement should look similar to the following C My Documents Shared Files Click the Reconnect at logon box If the folder is password protected you will be prompted for the password when you log onto the network Connecting To The World 4 7 Sharing Folders To prevent others on the network from accessing sensitive files on your computer you can set the access level on a folder by adjusting the shared files properties The shared properties can be changed to meet your file security needs File Security Microsoft Networking enables file sharing at the folder level that is all the files in a folder must be either shared or not shared You cannot share some files in a folder and keep others private at the same time If you want to share files on the network it is recommended that you create a special folder for these files and share only that folder This feature provides the flexibility of allowing file sharing while keeping secure all other programs and sensitive files on your hard drive Creating a Shared Folder To create a shared folder on the hard drive complete the following steps 1 Double click the My Comp
17. audio CD player unless audio files were copied in just audio For more information about using these tools refer to the online user s manual The just burn software included with your Presario Internet PC comes with a complete online user s manual to answer any questions you might have about the functionality of the software with your CD RW Drive To access the just burn User s Manual complete the following steps 1 At your Windows desktop click Start 2 Click Programs 3 Click CeQuadrat and select just burn 4 From the toolbar choose and select the Help option The online user s manual opens automatically Features of Your Internet PC 2 23 Recording To achieve the best performance when recording audio CDs on a CD RW drive Audio CDs complete the following steps 1 From the just audio main menu select the CD ROM tab 2 Insert the source disc the disc containing the tracks you want to record from 3 Click and drag the desired tracks songs to the New CD window This step will copy the selected tracks to a temporary file on your hard drive 4 When copying to the hard drive is complete remove the source CD Insert the destination disc the disc you want to record to and wait until the content list of the source disc clears from the source window This step will take approximately 10 seconds The source window will then show previously recorded tracks or be blank if you are using the disc for
18. between left channel right channel and stereo dual mode During left or right modes the program turns the microphone on Left mode selects the left channel and feeds it to both speakers Right mode behaves in a similar fashion The stereo mode enables left and right channels to be played through left and right speakers respectively Y 3D 3 D Audio Activates the 3 D Audio feature for virtual surround sound JELEMA Increases the volume level when the bar is moved up and decreases the volume level when the bar is moved down i Turns off the audio Press the Mute or Volume Control button to resume audio Close Player Closes the program Minimizes the size of the Display window of the program Shows the Help file 2 30 Features of Your Internet PC Parental Control In general the Motion Picture Association of America MPAA rating of a DVD of DVD Viewing movie G PG PG 13 R or NC 17 is printed on the DVD cover and documentation For DVD titles with parental control a parental control code is recorded in the DVD disk to match the MPAA rating however manufacturers sometimes record the wrong parental control code on the DVD disk which causes a mismatch between the actual MPAA rating of the movie and that appearing on the DVD disk If a mismatch occurs the DVD player will not be able to enforce the parental control feature It is important that DVD movie buyers test the parental control feature of each disk before p
19. completed your recording session you will be prompted to choose whether or not to finalize your disc amp NOTE To test the system performance Compaq recommends using the Emulate Only option located in the Options window when recording a new CD R or using a computer system for the first time This allows you to perform a test run before actually recording CD backup will create personal backups of almost any CD quickly and easily If you only have aCD RW drive CD backup will use the hard drive to temporarily store the information until recording is complete If your Internet PC is equipped with an additional CD ROM or DVD ROM drive you can write directly between the drives to create a personal CD backup 2 22 Features of Your Internet PC just data Accessing the just burn User s Manual You can easily create data CDs which can be read on almost any computer and operating system with just data Your Internet PC can use your hard drive for temporary storage of files enabling you to copy from one disc to another if you have only a CD RW drive If your PC is equipped with both a CD ROM or DVD ROM drive and a CD RW drive you can choose to write data directly between the two drives Use these CDs instead of diskettes to transfer files from one computer to another Additionally you can use just data to back up and share MP3 files and other compressed digital audio files with other PCs However you cannot play these CDs on an
20. eee cece ee eee eee eee eee nun nun 1 3 Hel Os ea ea a a a etal anc ae a aa an an aha ae een aa ala 1 4 Glossae ee PIE TEL E EE e aE a EEE EEE RE EE NE 1 4 lino 5 A EA A ta Oe T EA 1 4 Windows Help 2 2 222 22 22 2 er A A rinnen 1 4 Troubleshooting nonn n nnana aaarnas a 1 4 Compaq Service and Support 0 0 ccc cee eee ence e eee n eens 1 4 Features of Your Internet PC The Digital Dashboard ccc cece eee eee eee reese nun nn nn nenn 2 1 E mail Waiting n i cee a n eee nent ene ren 2 2 Internet Alive oc cee cent e net eee t nent e nee nnes 2 2 ROSOb io AE e EA htc A E ee een tee tome A 2 3 Power Management 000 cece eee eee eee eee eee eee 2 4 Putting Your PC to Sleep cece nett eee 2 4 Waking YoUr PG rer 3 Asc s c6a e g nated aged rn Bra ieee Bete Be eed one s 2 4 Shutting Down Your PC 1 anaana 2 5 In Case of System LOCKUP 1 cece nee eee e net ene e nenn 2 5 Microsoft Windows Power Management 0000 cece cece eee eee 2 5 Accessing the Microsoft Windows Power Management Settings 2 5 Sleep Mode 1 cc cette tne etn tnt nen eens 2 7 Contents The Compaq USB Internet Keyboard zzz2suseannnnennnnnnnn nenn nn nun 2 7 The Basics of Keyboarding 0 00 eee tenet eee eee 2 8 Internet Button Suite US 22 teens 2 10 Internet Button Suite Canada 0 cette es 2 11 The Special Buttons 0 0 tnt tee
21. equipment such as a PC card or USB device without restarting the computer hover help The information that may be displayed when the mouse pointer is placed on an icon button or toolbar item such as the name of the button or an explanation of the button function HTML See Hypertext Markup Language HTTP See Hypertext Transport Protocol hub A switching device used to connect computers to a network hyperlink Colored and underlined hypertext that when clicked provides immediate access to a file a specific location within a file or a Web page See hypertext link hypertext Specially formatted words in a document or on a Web page that serves as a link to another location See hyperlink link Hypertext A standard language used for creating and publishing documents on the World Wide Markup Web Language HTML Glossary Glossary 7 Hypertext Transport Protocol HTTP Hz icon IEEE IEEE 1394 High Performance Serial Bus IEEE 1394 port Intel VideoPhone Institute of Electrical and Electronics Engineers IEEE interactive interface International Organization for Standardization ISO International Telecommunica tion Union ITU Internet An instruction set that specifies how information is published on the Internet See Hypertext Markup Language See hertz A small picture incorporated into the graphical user interface that represents a link or shortcut to a file folder or program S
22. for the type of problem you are having The Problem column identifies one or more reasons why the symptom has occurred and the Solution column describes what you should do to try to fix the problem listed Troubleshooting 6 1 If a solution does not fix your problem try all solutions for the symptom or try the solution a second time If a problem persists and you are unable to resolve it yourself please review the Service and Support Guide or contact a Compaq Authorized Service Provider Refer to the Certificate of Warranty for details LI NOTE Some of the symptoms listed for certain troubleshooting problems will not apply to your PC Troubleshooting Audio Problems Audio Symptom Problem Solution No sound Speaker cables are not properly Shut down your Internet PC using the normal Windows connected shutdown procedure Reconnect the speakers Refer to the Compaq Presario Quick Setup Poster for detailed instructions Volume has been muted On the Taskbar click the Volume icon and clear the Mute check box Internet PC is in Sleep mode This is Press the Power button to wake your Internet PC identified when the power status light on the front of your Internet PC is not lit Windows does not detect audio driver On the Taskbar click Start and point to Settings Click Control Panel Double click the System amp icon Click the Device Manager tab Click the next to Sound video and game contr
23. how to disable call waiting or contact your local telephone company Verify that correct fax modem speed and COM port are selected 1 Click Start and point to Settings 2 Click Control Panel and double click Modems 3 Windows will detect the modem you have installed Click the Properties button 4 Verify that the correct modem port is set and the maximum speed of your modem is selected Reset these settings if necessary and click OK 5 Close the Control Panel window Close all programs except the fax software and redial the fax number Verify that all telephone handsets on the same line are on the receiver Call location where the fax is being sent and ask if the fax machine has paper Call a Compaq Authorized Service Provider Refer to your Certificate of Warranty for details 6 8 Troubleshooting Troubleshooting Game Problems Games Symptom Problem Solution Minimum hardware or software Review the game documentation or packaging for requirements set by game minimum requirements manufacturer have not been met Game crashes frequently Game was not set up properly when Reinstall the program noting any settings and installed default selections that pertain to your Internet PC and restart the game Graphic distortion or blank Incorrect version of game Contact game manufacturer for updated version of screen exists during game s game introduction Troub
24. model you have installed on your PC Select Printer Control Click the Cartridges tab Select Clean Print Nozzles The cleaning pattern prints Follow the test instructions on the screen to obtain satisfactory print quality You may need to run the test as many as three times If the print quality is not satisfactory reinstall the print cartridge and rerun the test If the quality is still unsatisfactory wipe the print cartridge nozzles Click Start 2 Click Programs Select the printer model you have installed on your PC Select Printer Control Select the Cartridges tab Click the Align Cartridges button The cartridge alignment page prints Follow the instructions on the screen to test and correct the alignment of your print cartridge Click OK Troubleshooting 6 15 Printer Symptom Problem Solution Poor print quality Drivers are improperly installed Uninstall and reinstall the printer drivers To uninstall the printer drivers complete the following steps 1 On the Windows taskbar click Start Click Programs Select your printer model Click Uninstall Drivers Follow the instructions on the screen The program will uninstall your printer drivers oF GON To reinstall the printer drivers insert the Inkjet Printer Driver CD that came with your printer into the CD ROM drive On some systems the installation program will run automatically if yo
25. offers standard mouse functions in addition to unique scrolling functions Basic mouse techniques that are used with any mouse include the following Key Button Click Double click Drag and drop Select Right click Description Press and release the left mouse button once to select or highlight Press and release the left mouse button twice quickly If you double click too slowly the computer will respond as if you single clicked For graphics 1 Position the cursor over the graphic 2 Press and hold down the left mouse button while dragging the graphic to the new location 3 Release the button For text 1 Point to the text 2 Place the cursor inside the selected text 3 Press and hold down the left mouse button while dragging the text to its new location 4 Release the button In menus Point to the menu item and click In most programs Point to the beginning of your selection hold down the left mouse button and move the cursor to the end of your selection Release the mouse button Click the right mouse button once to produce a context specific Shortcut menu 2 16 Features of Your Internet PC Scrolling and Zooming with the Mouse Choosing Scroll Mouse Options In addition to the typical mouse functions the scroll mouse has the ability to move right left and diagonal Key Button AutoScroll Wheel Scroll Zoom ao N lD la Description Open a program and press
26. panel press the button on top of the panel and Right EZ Access gently pull outward Panel Removing the Right EZ Access Panel Adding or Replacing Memory Modules Adding memory can improve computer and software performance Your PC uses PC100 SDRAM memory Contact a Compaq Authorized Service Provider if you need additional information on memory module purchase and installation To determine the amount of memory currently located on your Internet PC perform the following steps 1 From the Windows Taskbar click Start select Settings and then select Control Panel 2 Double click the System S icon 5 6 Quick and Easy Upgrades 3 Select the General tab The amount of memory displayed may not include the amount of memory automatically allocated for video display functions To add memory complete the following steps a HO Ea OR SI ION on Read all the manufacturer documentation for the new memory Close all programs Remove all diskettes and CDs From the Windows Taskbar click Start click Shut Down select Shut Down then click OK Unplug the computer power cord from the electrical outlet Remove the right EZ Access panel Locate the memory module and insert as shown in the following graphic Align the new memory module with the slot and firmly press it in until it clicks into position then push the latches in to secure the memory module Replace the EZ Access panel te Memor
27. reducing power consumption when not being used Instructions for using the energy saving features of your computer are located in the power management section of the documentation that came with your computer The power management feature of your computer is supported when used with the following operating system Microsoft Windows Operating System The power management feature when used in conjunction with an external Energy Star compliant monitor will support the power down features of the monitor The power management feature allows an external monitor to go into low power mode when the screen saver timeout occurs To take advantage of these energy savings the monitor s power management feature has been preset to power down the monitor after a period of system inactivity Refer to the power management section of the documentation that came with your computer for instructions on modifying or disabling this feature Ts CAUTION Using the Energy Save Monitor feature with non Energy Star compliant monitors may cause video distortion when the screen saver timeout occurs A CAUTION The power management feature is not compatible with some non Compaq bus mastering ISA devices Using the power management feature with some of these devices may cause errors when the system is placed in the low power state 7 14 Government Approvals Glossary American National Standards Institute ANSI American Standard Code for Information I
28. the center mouse button wheel that is assigned to AutoScroll Move the mouse once in the direction you want to scroll vertically horizontally or diagonally The farther you move the cursor from the starting point the faster the scrolling To stop AutoScroll press any mouse button To scroll up move the wheel forward To scroll down move the wheel backward Place the mouse cursor in a program Press and hold the Ctrl key on the keyboard To zoom in move the wheel forward To zoom out move the wheel backward You can choose features for setting up the mouse choosing button assignments and controlling cursor movements To access the Scroll Mouse properties complete the following steps 1 2 3 4 Click Start Select Settings then click Control Panel Double click the Mouse icon The Mouse Properties window displays From the Mouse Properties window select the settings you prefer The settings are listed in the following table Setting Quick Setup Pointers Buttons Motion Orientation Devices Description Allows you to reset your mouse properties to the factory defaults Allows you to select different schemes to use with the pointer Changes the button and wheel functions Click the Options button to change your mouse button assignment options For more information click Help Sets the cursor speed and acceleration You can also enable Smart Moves and create a pointer trai
29. the recorder and your source CD ROM drive free of dust fingerprints and scratches Try a different brand of recordable disc Features of Your Internet PC 2 25 Using the DVD Player available on select models DVD p aJ usy a Compaq DVD Player Control Window To start your DVD Player program double click the DVD Player icon on your Windows desktop Alternatively you may execute the following steps Click Start on the Windows Taskbar Point to Programs Select Compaq DVD Express Click Compaq DVD Player 1 2 3 gg NOTE For the best playback quality close all other applications in the background while playing a DVD Using a All models have a regionalized feature that limits the playback of discs to specific Regionalized geographical regions The region code on your DVD drive must match the region DVD code on the disc Although the computer s region code is set at the factory your DVD drive allows you to change the region code N WARNING You can change the region code a limited number of times The display will inform you how many you have remaining The final setting change will become the permanent region on your player 2 26 Features of Your Internet PC Identifying Your Region Setting Changing a Region Setting Play Settings To identify region settings complete the following steps Insert a DVD into the DVD drive Click the DVD Optio
30. waarden van de afzonderlijke apparaten op te tellen 3 De aansluitfactor voor dit apparaat is 1 0 Wachten op Het modem moet altijd eerst een kiestoon ontvangen voordat wordt geprobeerd een kiestoon verbinding tot stand te brengen Deze vereiste kan niet worden uitgeschakeld met de opdracht ATX lt n gt Handenvrij Handenvrij bellen is toegestaan bij gebruik van een apparte goedgekeurtde telefoon bellen set Anv ndarinstruktioner i verensst mmelse med svenska krav Uppringningskod P och T Modemet till SupraExpress 56i Pro global modem st djer inte pulssignalering B de uppringningskod P pulssignalering och T tonsignalering r j mf rbara och vill tvinga modemet att anv nda tonsignalering 7 10 Government Approvals New Zealand Modem Statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment is not capable under all operating conditions of correct operation at the higher speeds for which it is designed Telecom will accept no
31. window displays Preset Power Schemes The following preset power schemes are available Microsoft Windows Power Schemes Hard disk turns off after System goes to Monitor turns off Standby after after 20 minutes of no activity 15 minutes of no activity 15 minutes of no activity Preset Option Home Office Desk 30 minutes of no activity Always On 1 hour of no activity Features of Your Internet PC 2 5 gg NOTE If you have your Internet PC connected to a network or have an ALWAYS ON DSL modem you should set the power scheme to Always On This will prevent the Internet PC from going into Sleep mode and breaking the network or DSL connection Your Internet PC power scheme is set to Home Office Desk Once the specified amount of time has elapsed the device enters Sleep mode Components in Sleep mode rapidly return to a fully active state once activity is detected Creating a Personal Power Scheme If you find that the preset power management schemes do not fit your work habits you can create a personal power scheme To create your own personal power scheme complete the following steps 1 From the Windows Taskbar click Start point to Settings and then click Control Panel 2 Double click the Power Management XY icon 3 Complete the following steps in the Power Management Properties window a Ensure that the Home OfficeDesk power scheme is selected Click
32. your line voltage selection switch to the correct turn on proper position for your region 115V 230V setting for your region or call a Compaq Authorized Service Provider for assistance Refer to your Certificate of Warranty for details Wall outlet is bad Test the outlet by connecting a different electrical device to outlet 6 12 Troubleshooting Power Internet PC will not System files may have been damaged You 1 Insert a start up disk in the diskette drive start will need to insert a start up disk or 2 Restart your Internet PC Windows Start up disk to restart your i Internet PC 3 At the A prompt type SYS C and press the Enter key The following message will be displayed SYSTEM TRANSFERRED This task will restore the system files to your hard drive 4 Restart your Internet PC If this task does not restart your Internet PC call a Compaq Authorized Service Provider Refer to your Certificate of Warranty for details Wrong memory modules were used in Verify the installation of memory modules by calling upgrade or memory modules were a Compag Authorized Service Provider Refer to your installed in the wrong location Certificate of Warranty for details Hard drive has been damaged Call a Compaq Authorized Service Provider Refer to your Certificate of Warranty for details Illegal Operation has Program being used is not Microsoft Verify that program is certified by Microsoft Occurred er
33. C 2 31 2 32 Features of Your Internet PC Chapter3 A Quick Overview of Microsoft Windows This chapter gives you information about many of the easy to use features of your Internet PC and Microsoft Windows Get Organized How To Manage Your Files Windows Explorer displays the contents of your computer as an ordered list or tree You can use this program to locate copy move or delete files on any drive or folder in your computer Er Exploring My Computer lolx Eile Edit View Go Favorites Tools Help Se og F 1 i A a x Bj Back Forward Cut or Paste Undo Delete Properties Address E My Computer Folders 3 Floppy A A Desktop My Computer 2 He 3 Floppy A 2 F 29 C 3 Printers D Com put Control Panel 28 E Dial Up Networking 28 F 3 Scheduled Tasks Printers Select an amp web Folders Control Panel item to view Dial Up Networking its C Scheduled Tasks deseription H Web Folders aA My Documents Internet Explorer Recycle Bin amp My Briefcase O Online Services gt EJ My Computer 7 Windows Explorer To open Windows Explorer complete the following steps 1 From the Windows Taskbar click Start 2 Click Programs and choose Windows Explorer or right click Start and then click Explore A Quick Overview of Microsoft Windows 3 1 Storage Drives Searching For Files Your diskette drive hard drive C
34. D CD RW DVD and other drives are designated with letters of the alphabet as well as icons To determine your drive letters complete the following steps 1 From the Windows desktop double click the My Computer amp icon The icons for your drives will be displayed in the My Computer window The drive letters are found next to the corresponding icons Use the icons below to identify your drives o Drive Drive Drive Diskette Drive Hard Drive Optional External Drive Drive Drive CD CD RW DVD Drive Optional Secondary Optical Drive You can search for files or folders by entering a complete or partial name the date the file was created or the file type or size To search for a file or folder complete the following steps l 2 3 From the Windows Taskbar click Start Point to Find and choose File or Folders From the Name amp Location tab type the name of the file or folder or as much as you can remember in the Named box From the Look in box select the location to be searched Click the Include subfolders checkbox From the Date tab you can specify All Files or Find all files and provide a time frame in which the file was created or modified From the Advanced tab you can specify the type of document to search for or the size of the document Click Find Now NOTE If you leave the default setting C Windows searches the entire hard disk drive or drive C partition
35. K Modem you can upload files at a significantly faster rate than with a 56K ITU V 90 compliant modem 23 NOTE To achieve the significant data transfer speeds associated with DSL service your telecommunications service provider and ISP must provide the type of DSL service that is compatible with your modem 4 2 Connecting To The World Using Your Modem with DSL Service Constant Connection DSL service provides constant Internet access without the wait of dialing your ISP LI NOTE DSL connections are designed to be ALWAYS ON Therefore please refer to the Power Management section in this guide for information to avoid DSL disconnections due to default Power Management operation If you decide to subscribe to DSL service you must determine which modem is installed in your computer as well as identify the compatible DSL protocol Identifying your digital DSL 56K modem To identify the type of modem that is installed in your Internet PC complete the following steps 1 From the Windows Taskbar click Start select Settings and then click Control Panel 2 Double click the Modems icon The name of the modem displays in the Modems Properties window Identifying the DSL protocol used by your modem The Digital DSL 56K Modem supports the G dmt G 992 1 and G lite G 992 2 protocols The maximum download transfer rate is limited to a maximum of up to 6 0 Mbps with the G dmt G 992 1 protocol and 1 5 Mbps us
36. The information in this guide is subject to change without notice COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING PERFORMANCE OR USE OF THIS MATERIAL This guide contains information protected by copyright No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation The software described in this guide is furnished under a license agreement or nondisclosure agreement The software may be used or copied only in accordance with the terms of the agreement 2000 Compaq Computer Corporation All rights reserved Compaq and Presario are registered in the U S Patent and Trademark Office Microsoft MS DOS and Windows are registered trademarks of Microsoft Corporation Product names mentioned herein may be trademarks and or registered trademarks of their respective companies Printed in the U S A Brazil Canada Japan Korea Singapore Taiwan and the U K First Edition January 2000 162922 001 COMPAQ PRESARIO 2 SERIES Contents Chapter 1 Chapter 2 Welcome Thank you for buying a Compaq Internet PC 00 0 cece eee eee eee eee 1 1 Words and Symbols to Watch For zz22sesonennonnnnnnnnnn nun nn nun 1 2 Safety TIS asa aina aaa ee a aaa Badesee Mae De ne lag was nate 1 2 Special Text 00sec cece
37. ailable on select models your resolution settings are not set properly Display is too faint Brightness and contrast controls are not set properly Resolution cannot be adjusted to desired setting Windows does not detect display driver Solution Reconnect the monitor s power plug on rear of monitor and wall outlet Press the monitor s Power button Inspect the monitor s video connector for bent pins If bent pins do not exist reconnect the monitor connector cable on rear of Internet PC Press any key or move mouse to make screen display Press the Power button to wake your Internet PC Call a Compaq Authorized Service Provider Refer to your Certificate of Warranty for details On the Taskbar click Start and point to Settings Click Control Panel Double click Display Click the Settings tab In the Display area click the resolution slider for the Screen and drag it to the right Repeat this step for the Desktop resolution slider Increase the resolutions to the maximum allowable 6 Click OK to accept the new settings oa PON Adjust the brightness and contrast controls on your monitor On the Taskbar click Start and point to Settings Click Control Panel Double click the System amp icon Click the Device Manager tab Click the F next to Display Adapters and select the installed display adapter Click the Remove button and click OK Restart y
38. and faster NOTE Important information concerning the operation of your Internet PC CAUTION Failure to follow directions may result in equipment damage or loss of data WARNING Failure to follow directions may result in bodily harm or loss of life Your safety is important Before performing any procedures involving the internal components of your Internet PC please take a few moments to read the following Warning and Caution statements Following the guidelines in these statements will help to reduce the risk of personal injury or equipment damage A WARNING To reduce the risk of electric shock and damage to the equipment do the following Do not disable any 3 prong grounding plug The grounding pin on a 3 prong plug is an important safety feature Removal of the grounding pin increases the risk of computer damage If you cannot fit the plug into your electrical outlet contact an electrician for information on having grounded outlets installed Use only grounded electrical outlets when plugging in your computer These outlets should be easily accessible at all times When connecting a power cord to a grounded electrical outlet ensure that nothing rests on the power cord Turn the computer off Unplug the computer power cord Disconnect the modem line from the telephone jack Disconnect all network cables Disconnect all cables and power cords from the computer Welcome Special Text CAUTION To prevent
39. and video files to race to your computer The download rate is faster than the upload rate The maximum download speed is up to 56 Kbps and the maximum upload speed is up to 33 6 Kbps Transmission rates may vary depending on telephone line conditions gg NOTE Although your modem is capable of download speeds of up to 56 Kbps current FCC regulations limit download speed to 53 Kbps Before you can connect to an ISP using your modem you must establish an ISP account Internet connection service using the 56K ITU V 90 Standard is widely available Contact an ISP for information on establishing an ISP account Refer to the Getting Started Guide for more information DSL service makes it possible to download large files in seconds rather than hours using low cost high speed broadband data transfer technology over standard telephone lines 23 NOTE To determine if DSL service is available in your area contact your telecommunications service provider and your ISP If compatible DSL service is available you must subscribe to that service Additional DSL benefits include the following Talk and surf at the same time You can simultaneously talk on the phone surf the Web and download files using a single telephone line Increased download transfer rate Using the Digital DSL 56K Modem you can download files approximately 100 times faster than with a 56K ITU V 90 compliant modem Increased upload transfer rate Using the Digital DSL 56
40. ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs For the Compaq Customer Support Center and your nearest Compaq Authorized Service Provider in North America call 800 345 1518 or write Compaq Customer Support Center P O Box 692000 Houston Texas 77269 2000 Telephone Consumer Protection Act of 1991 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or entity or individual sending the message and the telephone number of the sending machine or such business or entity or individual Government Approvals 7 5 Canadian Regulations Governing the Use of Modems Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The department does not guarantee the equipment will operate to the user s satisfaction Before installing t
41. btitle button is disabled If the DVD player is in the DVD mode and your DVD has subtitle language options the Subtitle button is enabled Features of Your Internet PC 2 27 When a DVD is inserted into the DVD drive the features available on your DVD player are displayed When a particular feature is not available the respective button does not respond when clicked Display Options You can choose how the controls and DVD content are displayed on your computer Viewing and hiding the DVD Player panel To view the DVD Player panel when the DVD Content Picture window is set to full window size click on the edge of the screen To hide the DVD Player panel click anywhere outside the DVD panel Enlarging and reducing the view To enlarge the DVD Content Picture window to full window size press Esc To return to a smaller window press Esc Hiding the taskbar To hide the Windows Taskbar while you view DVD content in full screen mode complete the following steps 1 From the Windows Taskbar click Start 2 Point to Settings then click Taskbar The Taskbar Options window displays 3 To enable an option click the checkbox To disable an option clear the checkbox 4 Deselect the Always on top checkbox 5 Check the Auto hide checkbox 2 28 Features of Your Internet PC On screen Control Buttons The DVD on screen control buttons are as described in the table below Button glm y g vorab DVD Options Fast Forward
42. cation to obtain specific information about your Internet PC Shopping Online takes you to an electronic shopping experience Compaq has partnered with several companies to provide you with the convenience of catalog shopping at the touch of a button Features of Your Internet PC 2 11 The Special Your Compaq USB Internet Keyboard is equipped with several special purpose Buttons buttons that allow quick and easy access to your favorite locations Special Purpose Buttons No Icon Component Quick Print allows you to quickly print from a web page or a program application such as Microsoft Word This button is programmable Launch starts Built In Technician US only This button launches Microsoft Works in Canada This button is programmable Minus allows you to decrease the volume of your PC audio K Mute button allows you to temporarily mute your PC audio E ES Plus allows you to increase the volume of your PC audio 4 A 1 0 9 0 Sleep places your computer into a low power state as well as wakes your computer Scroll Lock prevents automatic scrolling in some programs and allows scrolling to be controlled by the arrow keys The Scroll Lock light on the keyboard glows when this key is activated The effect depends on the program you are using Caps Lock capitalizes all letters when typed The Caps Lock light on the keyboard glows when the key is active Num Lock indicate
43. cluding games played on the Internet PC Players who have not had any previous seizures may nonetheless have an undetected epileptic condition Consult your physician if you experience any of the following symptoms while playing games altered vision muscle twitching other involuntary movements loss of awareness of your surroundings mental confusion or convulsions WARNING Some studies have suggested that long periods of typing improper workstation setup incorrect work habits or problems in your personal health may be linked to discomfort or serious injuries Refer to your Safety amp Comfort Guide for more information about choosing a workspace and creating a comfortable work environment Government Approvals 7 13 Energy Compliance ott Agency labels are on the computer Energy Star Compliance Compaq Internet PC products marked with the Energy Star Logo are compliant with Energy Star Computers Program 2 0 standard of the U S Environmental Protection Agency EPA The EPA Energy Star Logo does not imply endorsement by the EPA As an Energy Star Partner Compaq Computer Corporation has determined that products marked with the Energy Star Logo meet the Energy Star guidelines for energy efficiency The Energy Star Computers Program was created by the EPA to promote energy efficiency and reduce air pollution through more energy efficient equipment in homes offices and factories Compaq products achieve this standard by
44. damage to the computer from electrostatic discharge you must become static free before removing the cover To become static free touch an unpainted metal surface or one of the screws on the computer cover As you work avoid touching exposed metal on any of the computer circuit boards NOTE If you are expecting an electrical storm to pass through your area it is a good idea to ensure that your Internet PC is properly turned off You should disconnect the modem line from the telephone wall jack and remove all power cords from their electrical outlets NOTE The graphics shown in this guide may differ slightly from your Internet PC The following examples explain the specially formatted text used in this guide 9 Keyboard key names appear in bold type Home End Backspace Tab Keyboard keys that must be pressed at the same time to perform a task appear in bold type with a plus sign between the key names Ctrl Home Drives appear as capital letters drive C Folder names appear with initial capital letters Favorites File names appear in italics with an initial capital letter Setup exe Command line statements appear in lowercase bold type a install Names of icons appear in bold type followed by a picture of the icon My Computer amp icon Menu items appear in bold type Programs Accessories Web addresses URLs appear in lowercase bold type www compaq com Welcome 1 3 Help Compaq pr
45. dem 4 1 FCC notice 7 2 file security on a network 4 8 files accessing on a network 4 8 copying 3 3 deleting 3 3 3 5 lists of 3 1 locating 3 2 managing 3 4 moving 3 3 organizing 3 4 renaming 3 3 restoring 3 4 searching for 3 2 fixing problems 6 1 flat panel monitor troubleshooting 6 7 folders creating 3 4 deleting 3 5 sharing on a network 4 8 full access 4 9 function keys F1 through F12 2 8 G game problems troubleshooting 6 9 geographical setting for DVDs 2 26 government approvals 7 1 guidelines safety 1 2 Index 3 hard drive 6 9 sharing 4 5 hardware for networks 4 5 installation for networking 4 5 installing new 5 3 Help finding 1 4 helpful hints 6 1 hub Ethernet 4 5 HyperJump 2 18 assigning to a mouse button 2 18 functions and components 2 20 icons shortcut 3 10 IEEE 1394 connector defined 4 11 IEEE 1394 connector 4 11 indicator awake 2 4 e mail waiting 2 2 online 2 2 sleep 2 4 installing software from a CD 5 9 from a diskette 5 9 from the Internet 5 9 Instant Answer button 2 11 Instant E Mail button 2 11 Instant Internet button 2 11 Instant Search button 2 11 Internet Alive indicator 2 2 Internet Button Suite 2 7 Internet keyboard See keyboard Internet PC See computer Internet Service Provider troubleshooting 6 10 Internet shopping 2 11 Internet software installing 5 9 ISP establishing an account 4 2 J just burn CD Assistant 2 22 accessing the just burn User
46. des For example after pressing this key new text is either inserted into the current text or replaces it Home moves the cursor to the beginning of the text line table cell or document Home can also be used in combination with other keys Page Up Page Down moves the page up or down Delete deletes the character to the right of the cursor and moves the following text left one space End moves the cursor to the end of the text line table cell or document It can also be used in combination with other keys Arrow moves the cursor left right up and down Num Lock indicates that use of the 10 key number pad will produce only numbers Pressing the Num Lock key on the keyboard will activate and deactivate this function Features of Your Internet PC 2 9 Internet Button The Internet buttons provide quick access to selected sites on the Internet Suite US Internet Button Suite No Icon US see next table for Canada Instant E Mail provides one touch access for sending and reading your e mail Community takes you to a predefined Web site that provides a vibrant community experience featuring live events discussion boards chat and unique content My Presario is your instant connection to Compag for product information helpful hints performance updates service and more Instant Internet provides your daily start point to the Internet It connects you to a personalized Web page filled with local wea
47. dom This device is intended for auto answering of incoming calls Under normal conditions callers will be accustomed to calls being answered within 10 seconds and a majority of callers will abandon calls that are not answered within 45 seconds Several options are available for auto answering operation The default setting is for two incoming rings This is the recommended setting for normal operation by most computer users When entering telephone numbers ensure that the number that appears on the screen is correct before beginning to dial 7 8 Government Approvals Benutzerhinweise f r besondere Bestimmungen in sterreich Hinweis f r die Sofern Sie das SupraExpress 56i Pro global modem an einer Nebenstellenanlage Benutzung in benutzen wollen erkundigen Sie sich bitte bei Ihrem Fachh ndler nach der osterreich M glichkeit die Amtsholung einzustellen Wahlsperre Ein Modem darf beispielsweise im unbeaufsichtigten Betrieb nicht pausenlos dieselbe Rufnummer anw hlen Wahlsperre Nach zw lf erfolglosen W hlversuchen innerhalb einer Stunde gibt das Modem die Meldung BLACK LISTE Wahlsperre aus Danach ist jeder weitere W hlversuch blockiert Die Wahlsperre wird wieder aufgehoben wenn eines der drei folgenden Ereignisse eintritt Sie starten den Computers neu reboot oder Ablauf einer Stunde oder Sie erhalten einen Anruf Benutzerhinweise f r besondere Bestimmungen in Deutschland Hin
48. dow and complete the following steps a Enter a name for the computer This name must be unique different from the name of every other computer in the network The name may contain a maximum of 15 letters numbers and the following special characters 1 amp k amp _ Do not use any blank spaces in the Computer name box b Enter a Workgroup name If you would like all computers to have access to each other the Workgroup name must be the same for all of the computers on the network The name may contain a maximum of 15 letters numbers and the following special characters O H re A Do not use any blank spaces in the Workgroup name box c Click OK The System Settings Change window displays Click Yes to restart your computer The Microsoft Networking window is displayed Complete the following steps a Enter a User name Your user name should be easy to remember since you will use it every time you log onto your network b Enter a Password Typing of a password is optional If you choose not to type a password leave the password box blank c Click OK d Document your user name and password for future reference Close the Control Panel window Repeat this procedure to add the next computer to the network If you wish to automatically access a shared folder on another computer each time you turn on your computer and log onto the network complete the following steps 1 2 Right click the My Computer
49. e operating system A device that transfers bits of data simultaneously through the eight separate wires in a parallel cable Printers are often connected to a parallel port To format a hard disk so that it behaves as if it is two or more smaller hard disks Personal computer See Peripheral Component Interconnect A device connected to a computer such as a monitor or a printer A local bus capable of transferring data at a maximum rate of 132 MBps The PCI bus was the first bus to incorporate Plug and Play See bus Plug and Play An industry group organized to promote standards for credit card sized memory and input output devices that fit into a notebook or laptop computer One of the individual dots that make up a graphical image Tracks chosen for play from a CD or DVD Refers to a device that when connected to a computer is automatically recognized by the operating system and BIOS An instruction set that enables a computer to gain authorized access to a network using dial up networking a modem and a standard telephone line Many Internet service providers use PPP A list of choices that is displayed when an item on a menu bar is selected A point through which data flows between computers or between a computer and a peripheral device See parallel port serial port See Point to Point Protocol Glossary Glossary 13 Presario Treasures processor Product Key program proprietary protocol RAM
50. ed directly or indirectly to the British Telecom Public Switched Telephone Network must be approved apparatus as defined in Section 22 of the British Telecommunications Act of 1984 Although this equipment can use either loop disconnect or DTMF signaling only the performance of the DTMF signaling is subject to regulatory requirements for correct operation It is therefore strongly recommended that the equipment is set to use DTMF signaling for access to public or private emergency services DTMF signaling also provides faster call set up The modem may not be used on extension wiring that makes use of plug pins and 6 If in doubt advice must be obtained from a competent telecommunications engineer Difficulties may occasionally be experienced from other apparatus connected to the BT PSTN via the modem apparatus Such difficulties may include the following difficulty in making calls problems in telephone conversion being experienced by both parties to the call Initially normal operation will be possible However changes to or modernization of the network taking place in the normal course of events may result in the apparatus being connected to a network service with which it was not designed to be compatible Failure of the apparatus to work under these circumstances may not be the responsibility of the network operator If these difficulties occur contact your product supplier or your Compaq Authorized Reseller in the United King
51. ee 1 888 629 6920 When connecting to Compaq Net with the 1 888 number you will be billed a fee per minute 6 10 Troubleshooting Troubleshooting Keyboard and Scroll Mouse Problems Keyboard and Scroll Mouse Symptom Problem Solution Keyboard commands Keyboard connector is not properly and typing are not connected recognized by Internet PC Shut down your Internet PC using your mouse On the Taskbar click Start Click Shut Down Select the Shut down option and click OK After the shutdown is complete reconnect the keyboard connector on the rear of your Internet PC and restart the computer a rPanN Program in use has stopped responding to Shut down your Internet PC using your mouse Refer commands to the problem Keyboard connector is not properly connected Keyboard needs repair Call a Compaq Authorized Service Provider Refer to your Certificate of Warranty for details Mouse does not Mouse connector is not properly Shut down your Internet PC using your keyboard respond to movement connected r istoo slow 1 Press the Ctrl and Esc keys simultaneously 2 From the Windows Start menu use the arrow keys to select Shut Down and press Enter 3 Select the Shut down option you may need to use the arrow keys to select it 4 Click OK After the shutdown is complete reconnect the mouse connector on the rear of your Internet PC and restart the computer Mouse
52. ee Institute of Electrical and Electronics Engineers A Plug and Play digital interface that allows up to 63 devices to be connected sequentially into a single external port See daisy chain IEEE 1394 port Plug and Play A device that transmits data at a maximum rate of 400 Mbps A variety of devices are supported such as IEEE 1394 digital cameras video cameras and storage devices See IEEE 1394 High Performance Serial Bus A software package developed by the Intel Corporation that makes it possible to place and receive video telephone calls through the Internet or through standard telephone lines using a video camera A non profit group involved in the development of technology and standards in the areas of computer engineering and consumer electronics A term used to describe a program such as a computer game that immediately reacts to commands See graphical user interface A non governmental organization established to promote the development of standards in the areas of intellectual scientific technical and economic activity An agency of the United Nations responsible for the regulation standardization coordination and development of international telecommunications standards The largest decentralized computer network in the world Every computer or network that is linked to the Internet uses TCP IP See network TCP IP Glossary 8 Glossary internet Internet Explorer Internet keyboard Internet
53. em Solution Printer prints only in red or Printer cartridge is out of black ink Replace the printer cartridge colors other than black A CAUTION Do not attempt to install your printer cartridge by moving the printer carriage manually 1 On the Windows taskbar click Start 2 Click Programs 3 Select the printer model you have installed on your PC 4 Select the Cartridges tab 5 In the Cartridge pull down menu choose the cartridge you want to install 6 In the Action pull down menu select the action you want 7 Click Install Reinstall Cartridge The cartridge carriage moves to the loading position in the middle of the printer 8 Lift the printer access door 9 Remove the old cartridge if necessary and install the new cartridge 10 Close the printer access door 11 Click Continue Printer seems to be printing The print cartridge may be out of ink Replace the cartridge by following the directions but no characters appear on in the preceding box the paper Pa Print cartridge nozzle may be blocked Be sure the tape covering the nozzle of the print cartridge has been removed 6 14 Troubleshooting Symptom Poor print quality Printer Problem Solution Cartridge may be running out of ink Cartridge nozzles may need cleaning Cartridge needs to be aligned Replace cartridge by following the preceding directions Click Start Click Programs Select the printer
54. emote access server To press the right mouse button See memory Glossary 14 Glossary RTC screen saver scroll mouse serial port server shortcut Sleep mode software Super Video Graphics Adapter SVGA surf surge protector SVGA system board taskbar See real time clock A blank screen or a moving image that automatically is displayed after the computer has not been used for a predetermined amount of time Screen savers were designed to prevent damage to the screen As monitor technologies continue to improve and damage is no longer a concern screen savers are now used to provide privacy and entertainment A device used to move a pointer on the display as well as make selections by clicking the buttons The scroll mouse also has a scroll wheel located between the two mouse buttons that allows automatic scrolling in documents A device that transfers data one bit at a time through a serial cable A specially configured computer running network software that provides access to network resources for client workstation computers An icon on the Windows desktop that provides a direct link to a program directory or file Shortcuts are identifiable by the small arrow located in the lower left corner of the icon image A low power consumption state that components of the computer enter after a predetermined amount of time Programs that contain computer operation instructions There are two t
55. emove the left EZ Access panel press the button on top of the panel and Left EZ Access gently pull outward Panel Removing the Left EZ Access Panel Replacing the Modem or Adding a PCI Expansion Card To replace the modem or other PCI expansion card complete the following steps Read all the manufacturer documentation for the new card Close all programs Remove all diskettes and CDs From the Windows Taskbar click Start click Shut Down select Shut Down then click OK Dy en She iS Unplug the computer power cord from the electrical outlet Disconnect all cables and power cords from the back of the computer Remove the left and back EZ Access panels OO ek Ot Place the computer on its side 5 4 Quick and Easy Upgrades 9 Remove the retaining screw holding the card in place from the back 10 Remove the modem or PCI card 11 Carefully align the new modem or other PCI card with the PCI slot and firmly press it in until it clicks into position amp NOTE The modem should always be in the topmost slot 12 Replace the retaining screw Replacing the Modem or PCI Card 13 Replace the left EZ Access panel 14 Replace the back EZ Access panel Replacing the For information about replacing the hard drive please contact a Compaq Authorized Hard Drive Service Provider or refer online to the Maintenance and Service Guide Quick and Easy Upgrades 5 5 Removing the To remove the right EZ Access
56. ents of data storage drives available to the computer See Musical Instrument Digital Interface A receptacle that accepts a gamepad joystick or similar device to permit more realistic game play than is possible with a mouse or touchpad A device that converts data from a digital to analog format at the originating computer so that it can be transmitted over standard telephone lines The modem at the receiving end of the transmission then converts the data from analog back to digital format so that the receiving computer can read it See analog digital See system board A working group of the International Organization for Standardization ISO responsible for generating data compression standards for digital video and audio data A family of standards used for coding audio visual information e g movies video music in a digital compressed format Glossary Glossary 11 mouse MP3 MPEG multimedia Musical Instrument Digital Interface MIDI navigate Netscape Navigator network network adapter network interface card newsgroup NIC online online Help operating system 0S A device used to move a pointer on the display as well as make selections by clicking the buttons See double click left click right click A type of digital audio file Often music downloaded from the Internet is presented in this format Moving Picture Experts Group See Moving Picture Experts Group The
57. er bug bulletin board bus byte CAB files CABinet files cable modem cache CardBus PC card cD CD ROM central processing unit CPU channel See Basic Input Output System A unit of measurement used to describe the smallest possible piece of computer information represented as a binary digit Eight bits is equal to one byte See byte binary digit To start up a computer During the start up process information necessary for the computer to operate is loaded into the memory A program used to access and view information See Web browser An error in computer program code A computerized meeting and announcement system that can be accessed directly by dialing the bulletin board system telephone number using a modem or through an ISP connection and the Internet The main communication path used by the components of a computer A unit of measurement used to describe a quantity of data equal to eight bits A character is one byte in size See bit Files in the Windows directory on your hard disk that contain the Microsoft Windows operating system distribution files These files are automatically accessed when necessary A device that provides constant Internet access through a cable Internet Service Provider A portion of memory where frequently used information is duplicated for the purpose of instant access See memory A 32 bit PC card See PC card See compact disc Compare with digital versatile d
58. es in status such as connected or disconnected external peripherals Inform you of new e mail messages Display the exact time according to the Atomic Clock Digital Dashboard Features of Your Internet PC E mail Waiting Internet Alive No Icon Component PC Speaker E Mail Waiting Indicator LCD Screen Internet Alive Indicator Sleep Mode Indicator Awake Indicator Start Reset Button 08 6 6 8 Disclaimer Some free Internet Service Providers such as NetZero and AltaVista use a unique dialer You must manually connect to these ISPs in order to use some features of the Digital Dashboard such as Synchronize Time Atomic Clock and E mail Waiting Disclaimer When connecting to the Internet using a Digital Subscriber Line DSL cable modem or network LAN HomePNA the following Digital Dashboard functions are unavailable Internet Alive E mail Waiting Indicator and Clock Synchronization Atomic Clock Users of systems with DSL or cable modems should check the Compaq Presario Web site periodically for updates and details to enable Clock Mail applications to work with these communications devices Your system will periodically dial out to the Internet using Microsoft Task Scheduler and see if you have received any new e mail messages Digital Dashboard will display the user ID of the person s with new mail awaiting them For example the dashboard may say JBlack has Mail Waiting MBlack has Mail
59. es to be connected sequentially into a Bus USB single external USB port See daisy chain USB port A device that transmits data at a rate of 12 Mbps through a USB cable A variety of devices are supported such as USB monitors keyboards and printers upload To send a copy of a file to a remote computer Contrast download UPS See uninterruptible power supply URL See Uniform Resource Locator USB See Universal Serial Bus USB hub A USB device that provides additional USB ports See Universal Serial Bus utility A program that assists with the operation of a computer such as a power management program or anti virus program V 90 Standard A standard endorsed by the International Telecommunication Union that makes it possible for modems to communicate without regard to technological differences The k56flex standard is incorporated into the V 90 standard ensuring compatibility between V 90 enabled and K56flex enabled modems Video CD Supports MPEG1 video that does not require separate video player to play Glossary 16 Glossary videophone virtual memory virus voltage selector switch WAN Web Web browser wide area network Windows desktop Windows Taskbar wizard World Wide Web www Zip disk Zip drive See Intel VideoPhone See memory A harmful computer program that may cause damage to data or programs See anti virus utility A slide switch on the PC that permits connection to more than one vo
60. etails Cannot automatically You must log in to your ISP before Log in to your ISP and launch your desired program launch Internet programs some programs will start Cannot use the Internet Telephone or modem line connections Reconnect the modem verifying the following because the fax modem is are not connected properly connections Telephone Line to Telephone for busy or no dial tone found external phone sets and Telephone Line to Wall Jack from Internet PC to wall If no dial tone is found another Verify that all telephone handsets on the same line telephone handset on the same line is are on the receiver not on the receiver Messages have not been cleared from If you use an answering service that modifies your answering service telephone s dial tone to inform you of messages clear all messages and try your call again Internet takes too long to Modem is not set up properly Verify that correct modem speed and COM port are download Web sites selected 1 Click Start and point to Settings 2 Click Control Panel and double click Modems 3 Windows will detect the modem you have installed Click the Properties button 4 Verify that the correct modem port is set and the maximum speed of your modem is selected Reset these settings if necessary and click OK 5 Close the Control Panel window For Compaq Net technical support dial toll free 1 888 874 4468 For Compaq Net billing support dial toll fr
61. ettings and then click Control Panel 2 Double click the Modems amp icon In the Modems Properties window the names of the installed modems are displayed Your Internet PC may be equipped with a Digital DSL 56K Modem G lite G dmt V 90 This modem allows you to use the high speed broadband data communications technology known as Digital Subscriber Line DSL DSL uses the bandwidth not used on standard telephone lines for data communications For more information about DSL and information on how to subscribe to DSL service visit the following Compaq High Speed Web site www compaq com mypresario highspeed amp NOTE Before establishing a DSL connection to the Internet you must establish DSL service with your telecommunications service provider and ISP If you choose to continue using analog technology for your Internet connections the 56K ITU V 90 Standard is supported by your Digital DSL 56K Modem Connection speeds vary based on the type of service available from your ISP and on telephone line conditions Connecting To The World 4 1 Using Your Modem with the 56K ITU V 90 Standard Establishing an Account with an Internet Service Provider DSL Benefits If DSL service is not yet available in your area your modem is ready to operate using the 56K ITU V 90 Standard You will be able to download files at a rate of up to 56 Kbps over standard telephone lines The 56K ITU V 90 Standard enables text sound
62. following attributes Supports standard CD ROM write once CD R and rewritable CD RW discs Can be used to create your own audio CDs share information and save data for backups and other data storage needs x HINT For best compatibility CD RW discs should be played on a CD RW drive Types of CD CD R and CD RW media have the following features Media CD R discs can be used on nearly any computer system with a CD ROM Drive CD R is recommended for creating audio discs or sharing information between computers CD R discs can be written to only once However you can write to CD R discs over multiple recording sessions until you choose to finalize the disc Finalization is explained under just audio in The just burn CD Assistant in this section or in the online manual CD RW can be used to create CD backups of your personal CDs CD RW discs are reusable and can be overwritten CD RW discs are recommended for creating personal system backups Hin Compaq recommends that the media used with your CD RW drive is of high quality If you are unsuccessful with one media brand please try another media quality varies from manufacturer to manufacturer Features of Your Internet PC 2 21 just burn CD Assistant PacketCD just audio CD backup The just burn CD Assistant will appear whenever a blank disc is inserted into the CD RW Drive From the just burn CD Assistant screen you are given options allowing acces
63. g your modem will hear a short burst of ringing before the modem answers This confirms that the call has been successfully switched through the network 2 Caller identification which occurs between the first and second ring cadences is not destroyed This equipment does not fully meet Telecom s impedance requirements Performance limitations may occur when used in conjunction with some parts of the network Telecom will accept no responsibility should difficulties arise in such circumstances This equipment should not be used under any circumstances which may constitute a nuisance to other Telecom customers This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service Safety Safety is important when you are operating your computer Follow the guidelines in this section to enjoy your computing experience Batteries For information about real time clock battery replacement contact your Compaq Authorized Dealer reseller or service provider N WARNING Your computer is provided with a battery powered real time clock circuit Danger of explosion and risk of personal injury exists if the battery is incorrectly replaced or mistreated Do not attempt to recharge the battery disassemble it remove it immerse it in water or dispose of it in fire N WARNING This computer may contain a lithium ion or nickel metal hydride battery pack There is a risk of fire and chemical burn if the battery pack is handled
64. grams utility 5 8 Quick and Easy Upgrades Installing To install software from a diskette or from a CD that does not automatically install Software from a complete the following steps ENOEDIEKONE 1 Close all open programs 2 From the Windows Taskbar click Start point to Settings and then click Control Panel 3 Double click the Add Remove Programs 3 icon The Add Remove Programs Properties window displays Click Install 4 Insert the CD or diskette into the proper drive and click Next Microsoft Windows will find the CD or diskette and begin the installation process Installing a If you choose to download software from a Web site follow the installation Downloaded instructions that may be included on the Web page If installation instructions are not Program File available complete the steps below To install a program file that you have downloaded from the Internet to your hard drive complete the following steps 1 2 3 SOP 2008 A ON Terminate your Internet connection Close all open programs From the Windows Taskbar click Start point to Settings and then click Control Panel Double click the Add Remove Programs 4 icon The Add Remove Programs Properties window displays Click Install The Install Program from Floppy Disk or CD ROM window displays Click Next The Run Installation Program window displays Click Browse Locate and select the Setup exe or Install exe file for the downloaded softwa
65. h 4 10 Connecting To The World Let s Get Digital Introducing the Digital Creativity Imaging Center available on select models What Is A Digital Interface The Digital Creativity Imaging Center DCIC available on select models is the latest in digital interfaces coupled with imaging software You can use it to perform the following tasks Connect digital video camcorders and videophone cameras Input capture edit and enhance full motion video audio and photos Apply special effects to videos and 3 D titling for introductions Attach your saved files to e mail or word processing documents 9994 Create a custom background for your computer desktop The DCIC is the connection point for digital equipment such as USB cameras camcorders and other devices The DCIC is made up of two Universal Serial Bus USB connectors and one IEEE 1394 connector designed to support rapid transfer of audio and video signals Check the guidelines for your particular digital equipment to determine which connector is required ren a What is USB UNIVERSAL SERIAL BUS Universal Serial Bus USB is a peripheral bus standard that allows you to attach peripheral devices such as gamepads joysticks scanners and printers among many others to your computer usually without having to reboot or reconfigure the system This plug and play ability allows for quick and easy changes of your peripheral devices Visit www compaq com my
66. hat specifies how data is transferred over a network An category 5 unshielded twisted pair cable used to connect computers Glossary Glossary 5 expansion slot Explorer extranet File Transfer Protocol FTP floppy FTP full duplex gamepad gameport GB gigabyte GB graphical user interface GUI GUI half duplex hard drive hardware hertz Hz A receptacle on the system board that accepts a device that adds functionality to the computer such as a modem See Microsoft Internet Explorer Microsoft Windows Explorer An intranet that is accessible to those not part of the organization by special permission See intranet An instruction set that specifies how files are downloaded or uploaded See download upload Informal term for diskette Also known as 3 5 inch floppy See diskette See File Transfer Protocol See duplex A device that permits more realistic game play than is possible with a mouse or touchpad See MIDI Gameport See gigabyte A unit of measurement used to describe data quantity One GB is equal to approximately one billion bytes See byte The collection of images and text shown on the monitor display that facilitates the entry of commands and data The Windows desktop is a graphical user interface See graphical user interface Describes a communication channel that is only open in a single direction at any given time In telecommunications it refers to the ab
67. he equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means ofa certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas N WARNING Users should not attempt to make such connections themselves Contact the appropriate electric inspection authority or an electrician Power and telephone lines must always be properly grounded or physical harm may ensue Notice The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be con
68. icator 2 2 settings 2 3 Sleep Mode indicator 2 2 digital interface 4 11 defined 4 11 Digital Subscriber Line See DSL 56K modem disabling Multimedia Easy Access buttons 2 14 diskette 6 5 troubleshooting 6 13 display controls 3 7 display options for DVD Player 2 28 display properties features 3 8 screen saver 3 9 setting 3 7 wallpaper 3 8 drive storage 3 2 Zip 3 2 drivers reinstalling deleted drivers 5 8 reinstalling using Selective Restore 5 8 restoring 5 8 types of 5 8 DSL 56K modem benefits 4 2 hooking up 4 4 identifying protocols 4 3 identifying type 4 3 installing upgrade 4 4 service 4 2 using with 56K ITU V 90 Standard 4 2 using with DSL service 4 3 Index 2 DVD Player changing a drive region 2 27 display options 2 28 enlarging and reducing the view window 2 28 hiding the Taskbar 2 28 identifying region settings 2 27 on screen control buttons 2 29 parental control of DVD viewing 2 31 play settings 2 27 playing content from File mode 2 27 starting 2 26 troubleshooting 6 4 viewing and hiding display 2 28 DVDs MPAA rating 2 31 regionalized feature 2 26 Easy Access Buttons disabling 2 14 e mail access 2 10 indicator 2 2 message indicator 2 2 notice of new 2 2 E Mail Waiting Indicator 2 2 emptying trash 3 4 error buffer underrun 2 25 Ethernet connectors 4 5 hub 4 5 EZ Access panels removing left panel 5 4 removing right panel 5 6 removing the back panel 5 2 F fax troubleshooting 6 8 fax mo
69. ility of only one party to transmit data at any given time Compare duplex A device that enables a computer to read data from and write data to a hard disk an internal data storage device The physical components of a computer A unit of measurement used to describe frequency rate One hertz is equal to one cycle per second See megahertz microprocessor refresh rate Glossary 6 Glossary home Allows users to connect HPNA certified peripheral equipment to an HPNA certified networking PC through home telephone lines See also Home Phoneline Network Alliance HPNA Home Phoneline The Home Phoneline Networking Alliance is an association of industry leading Network companies working together to ensure adoption of a single unified phoneline Alliance HPNA networking standard and rapidly bring to market a range of interoperable home networking solutions hibernation Applies to notebook computers only A state of decreased power consumption When the notebook computer enters this state the contents of the memory are automatically written to the hard disk for safe storage Your notebook computer automatically enters hibernation if any of the following events occur The notebook computer has been in the Sleep mode for more than one hour while connected to battery power only The battery reaches the low charge state The power button is pressed briefly while the computer is on hotplug To connect or disconnect
70. improperly Do not disassemble crunch puncture or short external contacts dispose of in water or fire or expose to temperatures higher than 140 F 60 C 7 12 Government Approvals Using the Computer CAUTION Do not dispose of batteries with general household waste To dispose of them or recycle them use the public collection system in accordance with local regulations or return them to Compaq an authorized Compaq Partner or the point of sale In North America dispose of nickel metal hydride or lithium ion batteries by taking advantage of the Compaq battery recycling program You will be provided with a postage paid battery pack mailer pre addressed to a reclamation facility where the metals are recycled WARNING Only authorized technicians trained by Compaq should attempt to repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard WARNING A very small portion of the population may experience epileptic seizures when viewing certain kinds of flashing lights or patterns that are commonly present in our daily environment These persons may experience seizures while watching some kinds of television pictures or playing certain games in
71. ing the G lite G 992 2 protocol Connecting To The World 4 3 Connecting Your Digital DSL 56K Modem Installing the Digital DSL 56K Modem Upgrade You must contact your telecommunications service provider and ISP to determine the availability of DSL service in your area You may be required to have an external telephone line splitter installed at an additional cost by your telecommunications service provider In addition your home telephone wiring may need to be inspected by your telecommunications service provider possibly at an additional cost to ensure that your home telephone wiring configuration will support DSL service Once you subscribe to Digital DSL service visit the following Compaq Web site for details on hooking up your modem www compaq com mypresario highspeed The Digital DSL S6K Modem Setup Wizard CD contains the drivers and software updates necessary to enable the DSL features on the Digital DSL 56K Modem 23 NOTE Before you can complete a DSL connection you must contact your telecommunications service provider and ISP for information about establishing DSL service as well as e mail and Web browser settings To run the Digital DSL 56K Modem Setup Wizard insert the CD into the CD drive and close the drive door The setup should automatically start Follow the instructions shown to complete the setup If the CD does not start within 30 seconds complete the following steps 1 From the Windows Tas
72. isc digital video disc See compact disc Controls the operation of a computer Arithmetic and logic operations as well as the decoding and execution of instructions are performed by the central processing unit See chip microprocessor A communication path Glossary 2 Glossary Channel Bar chip client compact disc CD configure connector CPU Creativity Action Center cursor daisy chain database DCIC debug dedicated line default A feature of the Microsoft Windows 98 active desktop that provides single click access to featured Web sites A tiny silicon wafer that contains miniature transistors and circuits See central processing unit microprocessor A computer workstation on a network that has access to the data and services of a central computer known as a server Contrast server A circular piece of plastic that can store a maximum of 650 MB of digital data on one side using laser technology Types of CDs include the following K RL CD ROM read only memory contains read only information CD RW rewritable allows information to be saved to the disc using a rewritable or recordable CD drive K RL To set up a computer or change program settings A receptacle designed to accept the insertion of a specific cable plug usually located on the back of the computer or device Some connectors are built into the front of computers for easy access See centra
73. k Control Panel Double click Multimedia Select the Show volume control on taskbar option and click OK Troubleshooting 6 3 Troubleshooting CD CD RW or DVD Problems CD or DVD Symptom Problem Solution CD or DVD drive cannot CD has been inserted upside down Reinsert the CD with the label facing up read a disc or takes too long to start The DVD drive will take longer to start Wait at least 30 seconds to let the DVD drive because it has to determine the type of determine the type of media being played If disc media being played such as audio or still does not start see the solutions for related video before it can begin playing problems CD or DVD disc is dirty Clean CD or DVD with a CD cleaning kit available in most computer stores Windows does not detect CD or DVD On the Taskbar click Start and point to Settings driver Click Control Panel and double click the System amp icon Click the Device Manager tab Click the next to the CD or DVD disc and select the installed driver Click the Remove button and click OK twice Restart your Internet PC and let Windows detect the CD or DVD driver Trouble recording audio Wrong or poor quality media type CDs Verify that you are using CD R media Try a different brand of media Quality varies widely between manufacturers 6 4 Troubleshooting Troubleshooting Diskette Drive and Zip Drive Problems
74. kbar click Start then click Run 2 Inthe Run window type the following E setup exe where E is the letter assigned to the CD drive 3 Click OK To access the latest Digital DSL 56K Modem updates visit the Compaq Web site at www compaq com mypresario highspeed 4 4 Connecting To The World Networking Your PCs Connecting Your Internet PC to an Ethernet Network available on select models Setting Up a Network Your Compaq Internet PC may be equipped with a 10 100 Mbps network interface adapter and its associated driver For the exact location of the Ethernet connector refer to the Compaq Presario Quick Setup poster that came with your computer gg If your Internet PC is equipped with a Home Phoneline network adapter refer to the Home Networking Feature Guide for information on setting up a Home Phoneline network You must physically connect the computers install the network protocols and enable file and print sharing Hardware Requirements To physically connect computers via an Ethernet you must have the following at least two computers with RJ 45 Ethernet connectors a 10BaseT or 10 100 Ethernet hub Category 5 Ethernet cable HINT The Network Neighborhood 3 icon will not appear on the Windows desktop until the network protocols are installed A CAUTION You should never share your Windows folder or any of its subfolders or files The accidental deletion of any Windows file can preve
75. l Allows you to change the angle of the mouse movement Allows you to add another pointing device Features of Your Internet PC 2 17 Quick Launch The CyberJump and HyperJump features combine commonly used tasks into one with CyberJump convenient grid CyberJump is used in an Internet window whereas HyperJump is and HyperJump used in your documents Before you can use this feature you must first assign either function CyberJump or HyperJump to a mouse button You can make your left button right button or the wheel work with CyberJump or HyperJump To assign a mouse button or the wheel to CyberJump or HyperJump complete the following steps A 8 E A Click Start Select Settings then click Control Panel Double click the Mouse icon The Mouse Properties windows displays Select the Buttons tab From the Button Assignments drop down lists choose CyberJump or HyperJump for the respective mouse button Open a document Press the assigned mouse button or wheel to display the CyberJump or HyperJump grid Click an icon on the grid to execute a command To perform a double click with the button assigned to CyberJump or HyperJump complete the following steps Me GO eRe T Click Start Select Settings then click Control Panel Double click the Mouse icon The Mouse Properties window displays Select the Buttons tab Click the Options button select the CyberJump or HyperJump tab and select doub
76. l processing unit A set of easily accessible connectors situated on the front of select models of Compaq Internet PCs The symbol on a computer screen that shows where the next typed character will be displayed To add a device to the last one in a chain of IEEE 1394 devices See JEEE 1394 High Performance Serial Bus An organized collection of data designed to facilitate the extraction of useful information See Digital Creativity Imaging Center To remove errors from computer program code A leased communication path that provides constant access to the Internet An automatic setting that a program uses unless alternative instructions are entered Glossary Glossary 3 desktop desktop computer desktop publishing device driver dialog box dial up networking digital Digital Creativity Imaging Center DCIC digital subscriber line DSL digital versatile disc DVD directory See Windows desktop A personal computer designed to be set up on a desk as opposed to an easily transportable notebook computer Contrast laptop computer notebook computer The use of a personal computer with word processing graphics or page layout programs to produce professional quality documents See driver A window that is displayed when information must be entered to continue A method of accessing a network through a modem and a standard telephone line Usually refers to accessing the Internet through an In
77. le click Press and release the button quickly when using the double click function 2 18 Features of Your Internet PC CyberJump Functions CyberJump functions are defined in the following illustration and table CyberJump Functions Component Menu activates the CyberMenu Go to Bookmark displays the Bookmark window Add Bookmark adds current page to Bookmark window Go Back returns to previous page Vertical Scroll jumps to the vertical scroll bar Start activates the Windows Start menu Horizontal Scroll jumps to the horizontal scroll bar 8 O Stop returns to the previous page Features of Your Internet PC 2 19 HyperJump Functions HyperJump functions are defined in the following illustration and table HyperJump Functions z 2 Component Menu activates the HyperMenu Minimize reduces the size of the window Close closes the window Recall returns to the last active window Vertical Scroll jumps to the vertical scroll bar Start activates the Windows Start menu Horizontal Scroll jumps to the horizontal scroll bar 8 8890 Resize allows you to resize the window 2 20 Features of Your Internet PC About Your CD ReWritable CD RW Drive available on select models amp NOTE For detailed information regarding your CD RW drive and the just burn software please refer to the CD RW just burn Feature Guide Your CD RW drive has the
78. leshooting Hard Drive Problems Hard Drive Symptom Problem Solution Program in use has stopped responding Attempt a normal Windows shutdown If this fails to commands restart your Internet PC by pressing the Reset button for 4 or more seconds to power it off To restart your Internet PC press the Reset button Part of hard drive has failed Part of hard drive has potential to fail or could already have failed Internet PC seems to have locked up again Run the Windows Maintenance Wizard to repair the drive Hard drive error message is displayed Call a Compaq Authorized Service Provider Refer to your Certificate of Warranty for details Hard drive fault protection error message is displayed Troubleshooting 6 9 Troubleshooting Internet Access Problems Internet Symptom Problem Solution Cannot connect to the Internet Service Provider ISP account Verify Internet settings or contact your ISP for Internet is not set up properly assistance Modem is not set up properly Reconnect the modem verifying the following connections Telephone Line to Telephone for external phone sets and Telephone Line to Wall Jack from Internet PC to wall Web browser is not set up properly Verify that your Web browser is installed and set up to work with your ISP Internet keyboard failed Call a Compaq Authorized Service Provider Refer to your Certificate of Warranty for d
79. lick Yes to delete the file s All files disappear from the Recycle Bin and are removed from the system Microsoft Windows allows you to create folders to organize your files For example you can create a folder and name it Budget2000 In this folder you could store all of your files related to expenses profits taxes and so forth To create a folder complete the following steps Double click My Computer on the Windows desktop Double click the drive where you want to place the new folder Click File then point to New Choose Folder Type a name for the new folder and press Enter SN a O 3 4 A Quick Overview of Microsoft Windows Deleting Files To delete a file or folder complete the following steps and Folders Click the file or folder you want to delete 2 Press the Delete key A confirmation dialog box is displayed 3 Click Yes if you want to delete the file or folder If you do not want to delete the file or folder click No or Cancel Lg NOTE If you delete a folder all of its contents will also be deleted A Quick Overview of Microsoft Windows 3 5 Learning about the Control Panel The Control Panel contains many of the tools used to change how Windows looks and works To access the Control Panel perform the following steps 1 Click Start 2 Point to Settings and choose Control Panel A window containing system setup icons appears Double click an icon to see the settings that yo
80. live Dial up Settings corce Digital Dashboard General Settings Tab The Digital Dashboard Control Panel contains following tabs General Settings allows you to enable or disable the Digital Dashboard PX Internet Time allows you to enable Internet time updates for your PC clock RL Features of Your Internet PC 2 3 K kod Device Detective allows you to enable onscreen and sound notification of added or deleted devices 1 Ww E Mail Waiting allows you to configure how you are notified when new e mail arrives 1 Ww Internet Alive allows you to configure how your PC indicates that you are online 1 Dial Up Settings allows you to select which Dial up account to use Power Management Your new Internet PC has three states of power Standby Sleep Awake and Off Shut down Typically when you finish acomputing session you can place your PC in Sleep mode In the event of a system lockup or if you are unplugging your PC to upgrade components you will need to shut down completely The following sections will walk you through each of these procedures Putting Your PC To put your computer into the Sleep mode press the Sleep button on your Compaq to Sleep USB Internet Keyboard The sleep C indicator on the Digital Dashboard will glow Sleep Button Waking Your PC To wake your computer from the Sleep mode press the Sleep button on your Compaq USB Interne
81. locate the file you want to delete Click the file to select it Click File and select Delete In the confirmation dialog box click Yes A Quick Overview of Microsoft Windows 3 3 Restoring Files Emptying the Recycle Bin Creating Folders When you delete a file from your hard drive it moves to the Recycle Bin It is not removed from the system until you empty the Recycle Bin 49 NOTE Files deleted from a diskette or from a network drive are erased permanently They are not sent to the Recycle Bin If you delete a file in error and need to retrieve it from the Recycle Bin perform the following steps 1 Double click the Recycle Bin icon located on the Windows desktop The Recycle Bin window opens and lists all deleted files their previous locations and the date you deleted them 2 Click the file you want to restore 3 Click the File menu and then click Restore The file disappears from the Recycle Bin and is restored to its original location Deleted files sent to the Recycle Bin still use space on the computer s hard disk drive To free up disk space periodically empty the Recycle Bin by performing the following steps 1 Double click the Recycle Bin icon located on the Windows desktop The Recycle Bin window opens and lists all deleted files their previous locations and the date you deleted them 2 Click the File menu and then click Empty Recycle Bin 3 When a confirmation dialog box appears c
82. ltage input The switch is normally set to the correct voltage when the PC is shipped See wide area network See World Wide Web A program that makes it possible to access and view hypertext documents Geographically separated computers linked together for the purpose of sharing resources such as data The Internet is the largest wide area network in the world Contrast local area network The work area shown on the monitor display that contains the Windows Taskbar as well as icons that represent links to programs or shortcuts to programs and files See link shortcut Windows Taskbar A thin band that contains the Microsoft Windows Start button the current time as well as icons that provide links to frequently used programs A utility program that automatically presents the steps necessary to complete a task such as installing a printer A universal database that provides a consistent means to access large amounts of information Web documents facilitate the quick retrieval of information through the use hypertext links See World Wide Web A storage device with a 100 or 250 MB capacity that is compatible with a Zip drive A device that can read and write data to a Zip disk Glossary Glossary 17 Glossary 18 Glossary Index Numerics 1394 connector 4 11 56K modem 4 1 A access full 4 9 read only 4 9 types of 4 9 Add New Hardware Wizard 5 3 Add Remove Programs utility 5 8 5 9 atomic clock 2 1 audio
83. n ene nena 2 12 Multimedia Buttons 0 00 ccc cece cence tenn nennen 2 13 Reprogramming the Easy Access Buttons 00 cee eee eens 2 14 Disabling and Enabling the Easy Access Buttons 0 ccc cece e eens 2 14 The Compaq USB Scroll Mouse zz22ssssnnnnnnnnennnnnn nn nenn nn nenn 2 15 Scroll Mouse Functions 222 00 0 ccc cece cence ee eee eee nee nnes 2 16 Scrolling and Zooming with the Mouse 000 cee eee eee eee eee 2 17 Choosing Scroll Mouse Options 0 ccc ccc eee teen eens 2 17 Quick Launch with CyberJump and Hyperdump 0c cece eee aes 2 18 About Your CD ReWritable CD RW Drive 000 cece e eee eee 2 21 Types Of CD Media 0 ccc ccc tenet ene t net n een enas 2 21 just burn CD Assistant 0 0 0 0 0c ees 2 22 PaCkOtC Dies tet Ac lao ate dcated tated een 2 22 MUSTIOUCIO se cstaticetett cee cesta e hockii AAA ol 2 22 GDI DAGKUP 2 2 2 2 een ee 2 22 justidata 0 cece cent eee t nee ene etneeees 2 23 Accessing the just burn User s Manual 000 c cece eee eee een ees 2 23 Recording Audio CDS 1 ccc eee eee ne teen ene eeaes 2 24 What is Buffer Underrun 0 0 ccc cece eee n een nees 2 25 Using the DVD Player available on select models 00ccceeeeeeueeaues 2 26 Using a Regionalized DVD 1 cece teen nena 2 26 Identifying Your Region Setting 00 cece teens 2 27 Changing a Region Setting
84. n nn nun nenn 7 4 U S Regulations Governing the Use of Modems 00eeeeeeeee ences 7 4 Ringer Equivalence Number REN 00000 c cece eee teen eee eee 7 4 Telephone Consumer Protection Act of 1991 0 0 eee e cece e eee nun 7 5 Canadian Regulations Governing the Use of Modems 000eeeee eens 7 6 U K BABT Users Notice cc ccc cece cece eee e eee eee eee e eee eeeeeneaneee 7 7 Telephone Network Connection 0 00 ccc cece teen teen eens 7 7 Auto Dialing with the Modem 0 0 cece cece eee tenet eens 7 8 Benutzerhinweise f r besondere Bestimmungen in sterreich 2 0 5 7 9 Hinweis f r die Benutzung in osterreich nuanua nennen 7 9 Wahlsperre 0 0 0 ccc cee cece tee eee nenn nennen nn 7 9 Benutzerhinweise f r besondere Bestimmungen in Deutschland 7 9 Hinweis f r die Benutzung in der Bundesrepublik Deutschland 7 9 Brugerinstruktioner i overensstemmelse med danske kraV 020ceeeeeeues 7 9 Opkaldskoder POG T 00 ccc c cece eee cee eee teen eet essen nn 7 9 Contents Speciale gebruiksinstructies voor Nederland 00ccceeceeeneseeueeanes 7 10 Adansluitfaetor 2 E E E an ae en a a a le 7 10 Wachten op kiestoon 1 0 ccc ttn teen teens 7 10 Handenvrij bellen 2 0 6 eee e eens 7 10 Anvandarinstruktioner i verensst mmelse med svenska krav Uppringningskod P OCHT
85. nected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The REN for the modem contained in this product does not exceed 1 0 For the location of the authorized Canadian maintenance facility nearest you call 800 652 6672 800 OK COMPAQ Compaq Canada Inc 45 Vogell Road Richmond Hill Ontario L4B 3P6 7 6 GovernmentApprovals U K BABT Users Notice SupraExpress 56i Pro Global Modem Desktop Products Only The modem is intended for only use in the Compaq Internet PC For the purposes of BABT approval the modem is classified as a host independent product Telephone The modem is suitable for connection to the Public Switched Telephone Network Network PSTN direct exchange lines and relevant branch systems PBXs Connection A ringer equivalent number REN is a value given to all apparatus to be connected to the PSTN Its value can be taken and used to calculate the maximum number of equipment items that can be connected in parallel without impairing the performance of the standard bell circuit 1 2 REN 3 n where n is the maximum number of units that may be used in parallel The maximum REN of a line is 4 therefore the total REN of all apparatus connected to the line obtained by summing the individual REN values should not exceed 4 This value incl
86. ng 7 12 guidelines 7 12 warnings 1 2 screen background 3 8 LCD 2 2 look and feel 3 6 properties 3 7 troubleshooting 6 7 screen saver changing 3 9 scroll mouse See mouse searching for files 3 2 security for networks 4 8 service and support 1 4 setting DVD Player 2 27 Index 6 shared folders creating 4 8 shared printers connecting 4 10 sharing hard drive 4 5 Shopping button 2 11 shortcuts 3 10 arranging 3 10 creating 3 10 defined 3 10 moving 3 10 shut down your computer 2 5 Sleep button 2 12 sleep button 2 4 sleep mode activating 2 4 deactivating 2 4 Sleep Mode indicator 2 2 software adding 5 8 installing from a Web site 5 9 installing from CD or diskette 5 9 Microsoft Windows compatibility 5 8 sound troubleshooting 6 2 speaker cable troubleshooting 6 2 special markers 1 2 Start Reset Button 2 2 starting DVD Player 2 26 storage drives 3 2 symbols text 1 2 system board replacing 5 1 system lockup 2 5 T telecommunications network approvals 7 4 Telephone Consumer Protection Act of 1991 7 5 text conventions 1 3 text symbols 1 2 trash emptying 3 4 troubleshooting 1 4 6 1 6 5 6 9 6 11 6 12 CD 6 4 diskette 6 5 6 13 DVD 6 4 fax 6 8 flat panel monitor 6 7 games 6 9 hard drive 6 9 helpful hints 6 1 Internet Service Provider 6 10 keyboard 6 11 memory problems 6 12 modem 6 8 monitor 6 7 mouse 6 11 power 6 12 printer 6 14 screen 6 7 sound 6 2 speaker cable 6 2 volume 6 2 6 3 Zip disk 6
87. ns button on the DVD Player control panel The DVD Options window opens The selected check box under the Select DVD Region tab indicates your computer s current region setting Click OK if your drive s region setting matches the disc s region setting To change the drive region complete the following steps Insert a DVD into the DVD drive Click the DVD Options button on the DVD Player control panel The DVD Options window opens Click the Select DVD Region tab Select another DVD region from the displayed map or from the radio buttons so that your drive s region setting matches the disc s region After you make a change to your drive s region setting the remaining number of changes allowed on your drive is displayed Click OK The DVD player has two modes or play settings The DVD mode and the File mode Use the DVD mode to play a standard DVD Use the File mode to play MPEG file type To play content from the File mode complete the following steps 1 2 3 Point and click the Open BF icon on the DVD player control panel displayed on your computer window The list of files displays Select the file you want to view Click Open The content begins playing Not all of the following features are available on all DVDs If the DVD player is in the File mode the Subtitle button is disabled If the DVD player is in the DVD mode and your disc does not have subtitle language options the Su
88. nt your computer from operating properly If you choose to share your entire hard drive carefully consider the type of access you will allow Hardware Installation Connect the computers by inserting the cable into the Ethernet connectors on each computer Refer to the hub manufacturer documentation for instructions on connecting the cables to the hub Installing the Network Protocols To install the necessary network protocols complete the following steps 1 From the Windows Taskbar click Start point to Settings then click Control Panel 2 Double click the Network icon 3 When the message Your network is not complete Do you want to continue is displayed click Yes Connecting To The World 4 5 In the Network window the Configuration tab is displayed Click Add Select Client and click Add Select Microsoft Select Client for Microsoft Networks then click OK Select File and Print Sharing then click in both boxes to make check marks appear f Click OK In the Network window the Configuration tab displays Click Add In the Select Network Component Type window Click Protocol Click Add Select Microsoft Select IPX SPX compatible Protocol Click OK Click Add Click Protocol Click Add Select Microsoft Select TCP IP k Click OK 9 BOT P Sa moaoc a eee 4 6 Connecting To The World Mapping a Network Drive Select the Identification Tab in the Network win
89. nterchange ASCII analog ANSI anti virus utility A private nonprofit organization that facilitates the development of national technical standards by establishing consensus among qualified public and private sector groups The code used to represent the conversion of keyboard characters into binary digits that can be processed by the computer See American National Standards Institute A continuous electronic current of varying frequency Digital data from a computer must be converted to an analog signal by a modem before it can be transmitted over standard telephone lines Contrast digital See American National Standards Institute A program that detects and in many cases repairs the damage caused by harmful program code See virus utility application A software program that facilitates the performance of useful work such as a word processing program ASCII See American Standard Code for Information Interchange atomic clock A Web based service of the National Institute of Standards and Technology synchronizing your computer assisted clock with its precise time backup A copy of one or more files for safekeeping Basic Input An instruction set stored on the read only memory chip of a computer that handles Output System how the hardware reacts to commands from software BIOS binary A number system that represents digital data and uses only the symbols 0 and 1 Glossary Glossary 1 BIOS bit boot brows
90. ntity One KB is equal to approximately one thousand bytes See byte See local area network Glossary Glossary 9 LCD LED light emitting diode LED link liquid crystal display LCD listserv local area network LAN log on mailing list MB Mbps megabits per second Mbps megabyte MB megahertz MHz See liquid crystal display See light emitting diode A device that glows when an electric current passes through it Status lights on computers are often LEDs An item that provides direct access to a file program directory or Web site See hyperlink shortcut A type of display that uses chemicals or liquid crystals that respond to polarized light and electrical signals See mailing list Two or more computers linked together for the purpose of sharing resources such as files programs or printers A local area network is usually contained within a single building Contrast wide area network To gain authorized access to a network or Internet service provider account by providing a user name and password A mail forwarding service that allows subscribers to send e mail to a single address where the message is copied and sent to all subscribers to that particular list See megabyte See megabits per second A unit of measurement used to describe the rate of data transfer A unit of measurement used to describe data quantity One MB is equal to approximately one million bytes
91. ograms easier and faster Along with the standard computer keyboard buttons the Internet Keyboard provides the following Multimedia buttons Internet Button Suite Special purpose buttons USB Internet Keyboard Features of Your Internet PC 2 7 The Basics of Description Multimedia Buttons Internet Button Suite Special Purpose Buttons The Internet keyboard offers two USB connectors Typically your Compaq USB scroll mouse will be connected to one leaving the other open for low powered devices such as a joystick or gamepad High powered devices or devices requiring external power such as cameras and scanners should be plugged into one of the USB connectors on the computer instead of the keyboard The standard keyboard has four major types of keys Keyboardin y g main keys typewriter style function keys Fl through F12 arrow keys gt Tl numeric keys calculator style Some keys have special functions when used either alone or combined with other keys The functions may vary depending on the programs you are using Refer to Help to learn how these keys can be used in combination with other keys to develop shortcuts in your programs Key Button Description Esc Esc exits a program moves back one window or cancels a command depending on the program you are using Tab Tab forwards the cursor a designated distance Caps Lock Caps Lock capitalizes all letter
92. ollers and select the installed audio driver apwoupm 6 Click the Remove button and click OK 7 Restart your Internet PC and let Windows detect the audio driver Sound is too low Not using powered speakers Use powered speakers Volume has been set too low Click the Volume icon on the Taskbar and click the Volume slider bar and then drag it up or press the Volume Up button on your Compaq Internet Keyboard 6 2 Troubleshooting Audio Symptom Problem Sound is distorted Volume is too high Speakers may be damaged Audio recordings from DVD is not set up properly digital video camera sound is distorted a ron Audio CD or DVD does not play Volume icon is Multimedia settings have been missing from Windows Changed Taskbar kmoOnN Solution Click the Volume 0 icon on the Taskbar Click the Volume slider bar and drag it down or press the Volume Down button on your Compaq Internet keyboard Call a Compaq Authorized Service Provider See your Certificate of Warranty for details Change settings in the DVDeck program From the Taskbar click Start Click Programs click DVDeck then click DVDeck Click the Options tab Click AVI Interleave Options button In the Interleave Factor area change the default setting to 4 1 Click OK and close the window See Troubleshooting CD or DVD Problems in this section On the Taskbar click Start Clic
93. onsult the dealer or an experienced radio or television technician for help Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations 7 2 GovernmentApprovals Declaration of Conformity for Products Marked with the FCC Logo United States Only Canadian Notice Avis Canadien This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding your product call 800 652 6672 800 OK COMPAQ or contact Compaq Computer Corporation P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 For questions regarding this FCC declaration call 281 514 3333 or contact Compaq Computer Corporation P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 To identify this product refer to the Part Series or Model number found on the product This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet ap
94. ooting Diskette Drive and Zip Drive Problems 222200eeeeees 6 5 Troubleshooting Display Monitor ProblemS 0000eceeeeeeeeneseenees 6 7 Troubleshooting Fax Modem Problems 0000eeeee ee eeee eee nn nen 6 8 Troubleshooting Game Problems 0000 cece eee eee e eee 6 9 Troubleshooting Hard Drive Problems 000ee cece eee ee eee nenn nenn 6 9 iv Contents Chapter 7 Troubleshooting Internet Access Problems 0cccceceseeueeuneseeuees 6 10 Troubleshooting Keyboard and Scroll Mouse Problems 0s0eeeeeeeees 6 11 Troubleshooting Memory Problems 000cecee cece eee eee eee eens 6 12 Troubleshooting Power Problems 00200cceeeeee eee nenn nun nn nenn 6 12 Troubleshooting Printer Problems see your printer manual for additional Information 6 14 Contacting Technical Support zzs222sssnnnnnnnnnn nn nun nn 6 17 Government Approvals European Union Notice 0cc cece cece cece eee eee eee eee nn 7 1 Federal Communications Commission Notice 0000ee eee eee eens 7 2 Modifications ses cern Dig cg agen RR GLEE GENE Ae 7 2 GADIGS ats ae en tale leita E A ec Ret My Olt wt tana ease race 7 2 Declaration of Conformity for Products Marked with the FCC Logo United States Only 7 3 Canadian Notice 0 0 teen eee e eee n ne eenns 7 3 Avis Canadien snose ccc ccc eect nennen seen nennen 7 3 Telecom Network Approvals 0ccccecceeeee ee eeeeeee ee nu
95. ound Screen Saver Appearance Effects Web Settings r Wallpaper Select an HTML Document or a picture Browse fH 1 stboot fii Black Thatch Patter fii Blue Rivets Display ia Babes Center J Cancel Apply Background tab of the Display Properties Window NOTE Depending on your monitor you may also have fields for other display controls such as energy saving features For more information refer to the documentation that came with your monitor A Quick Overview of Microsoft Windows 3 7 Changing the Wallpaper You can change the wallpaper background appearance of the Windows desktop on the Background tab of the Display Properties window The following table describes the various parts of this tab After you make any changes click OK to apply the changes Function Feature Preview Window Displays the current wallpaper or pattern Click the name of the wallpaper you want to display or click None if you prefer not to use a wallpaper image Click the Browse button to use images in a directory you specify Wallpaper List Click the Pattern button to display a list of patterns for your desktop or click None if you prefer not to use a pattern This option is not available if the Tile option has been applied to a wallpaper selection Pattern button Click Tile to tile a wallpaper image across the entire screen or click Center to
96. our Internet PC and let Windows detect the display driver a FON NO Troubleshooting 6 7 Troubleshooting Fax Modem Problems Fax Modem Symptom Problem Cannot send or receive faxes Fax modem is not connected properly Connection has failed Ten digit phone number is not properly entered or number being dialed is not a fax number Internet PC is turned off or third party program is closed Fax modem has failed Fax starts to send but quits Line connection failure before the transmission is complete Call waiting enabled on line Third party fax software does not detect the fax modem driver Third party fax software is conflicting with another program The receiver for another telephone on the same line was picked up Fax machine where call is being placed has run out of paper Internet PC needs repair Solution Reconnect the fax modem verifying the following connections Telephone Line to Telephone for external phone sets and Telephone Line to Wall Jack from Internet PC to wall Verify whether mandatory area code is included in number being dialed or correct fax number is being dialed Some third party fax software can only be used to receive faxes when the program is open Call a Compaq Authorized Service Provider Refer to your Certificate of Warranty for details Redial the fax number to resend the fax Refer to third party software for instructions on
97. ovides you with several resources to help you learn about your Internet PC Glossary Computer terms that may be unfamiliar to you are identified in the glossary Index The index in each guide is a comprehensive list of the topics covered in that guide Windows Help Refer to Getting Started and Reference Guide for detailed information about Windows Help Troubleshooting The Troubleshooting section shows how to fix many common computer related issues Refer to the Troubleshooting section located in the Reference Guide Compaq Service Your Internet PC is equipped with several helpful programs that will aid you in and Support identifying and solving common computer problems You can learn about these programs in the Service and Support Guide If you need further technical support or assistance visit the Compaq Web site at www compaq com mypresario Compag technical support telephone numbers are listed in the Certificate of Warranty included with your Internet PC For logging future service calls please see the Service Diary in the Service and Support Guide 1 4 Welcome Chaptr2 Features of Your Internet PC This chapter gives you information about many of the exciting easy to use features of your Presario Internet PC The Digital Dashboard Your Internet PC has a new informative tool called Digital Dashboard that will Provide the necessary feedback to assist you in the initial setup of your PC Alert you to chang
98. pareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Government Approvals 7 3 Telecom Network Approvals These two icons and associated statements may be found on desktop and mini tower computers They are intended to communicate how to access the telecommunications regulatory approval information for your product NEN FOR TELECOMMUNICATIONS APPROVALS SEE LABEL ON THE INTEGRATED TELECOMMUNICATIONS DEVICE REFER TO USERS GUIDE FOR ACCESS As an alternative to viewing the approval information on your product country approval information may also be found on the Compaq Web site To view this approval information visit www compaq com and perform a site search for the words telecom network approvals If a selection is available for your product you may view and print the approval information U S Regulations Governing the Use of Modems Ringer Equivalence Number REN This equipment complies with Part 68 of the FCC rules Located on the bottom of the portable computers and on the modem in desktop computers is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment Upon request you must provide this information to your telephone company The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of the devices ring when yo
99. pgrades 5 1 Access to the Components Your Compaq Internet PC has been constructed using EZ Access Panels This design makes it simple to access the internal components The following illustrations demonstrate how to remove the EZ Access panels Removing the To remove the back EZ Access panel press the button on top of the panel and Back EZ Access gently pull outward Panel Removing the Back EZ Access Panel 5 2 Quick and Easy Upgrades Installing New Hardware If you add new hardware such as a printer or a gamepad to your computer you may be prompted to insert the Windows Installation CD or diskettes If this prompt occurs complete the following steps 1 Atthe Add New Hardware Wizard click Next to begin installing the drivers and files necessary to make the new hardware work 2 Select the Search for the best driver for your device Recommended option and click Next 3 Select the Specify a location option If C WINDOWS OPTIONS CABS is not displayed in the drop down box either select it from the drop down menu or type it in the box and click Next The Add New Hardware Wizard will begin installing the necessary files and drivers for the new hardware 4 When the Add New Hardware Wizard completes installing the files and drivers click Finish You may be prompted to restart your computer so that the new hardware can be recognized by the system Quick and Easy Upgrades 5 3 Removing the To r
100. presario or the USB Web site at www usb org for more information What is 1394 7394 The IEEE 1394 is an easy to use plug and play high speed connector that interfaces between PCs peripherals and consumer electronics products Some popular IEEE 1394 products are digital cameras digital camcorders digital VCRs and digital audio players with many new products constantly in development Visit www compaq com mypresario for more information Connecting To The World 4 11 The Digital Greativity Imaging Center DCIC Component No Icon USB port 2 1394 port available on select models Connecting To The World Chapter 5 Quick and Easy Upgrades Making A Good Thing Better Your Compaq Internet PC is fully upgradable It is designed with easy access panels to allow quick and easy access to install new hardware If you would like to replace the system board or microprocessor please consult a Compaq Authorized Service Provider To find the nearest service provider in your area visit the Compaq Web site at www compaq com 49 NOTE Your safety is important Before performing any procedures involving the installed components of your Internet PC please take a few moments to read the Warning and Caution statements in the Welcome section of this guide Following the guidelines in these statements will help to reduce the risk of personal injury or equipment damage Quick and Easy U
101. presence of two or more formats such as audio animation graphics text or video A computer file format used to represent musical sounds MIDI files can be identified by the file extension mid To move from one site or directory to another site or directory A Web browser developed by the Netscape Communications Corporation used to view hypertext documents on intranet Web sites as well as documents on the World Wide Web Two or more computers linked together for the purpose of sharing resources such as files programs or printers See local area network wide area network See network interface card A device that enables a computer to be physically connected to and participate in data communications on a network A public special interest forum on a network similar to a bulletin board Subscribers can read and post messages to the newsgroup site See network interface card The state of being connected to a network especially the Internet Program specific information stored on the hard disk that can be accessed through the Help option on the program menu bar A set of system software programs that control how the computer works Glossary 12 Glossary oS parallel port partition PC PCI peripheral Peripheral Component Interconnect PCI Personal Computer Memory Card International Association pixel playlist Plug and Play Point to Point Protocol PPP pop up menu port PPP Se
102. r window or Windows Explorer To open the My Computer window double click the My Computer amp icon on the Windows desktop To open Windows Explorer click Start select Programs and then choose Windows Explorer 2 Find the item for which you want a shortcut 3 Right click the object and select Create Shortcut 4 Click and drag the new shortcut to the desktop To individually move shortcuts position your mouse cursor over the icon click it and drag it to the desired location To arrange all your shortcut icons at once complete the following steps 1 Move your mouse cursor to an empty place on the Windows desktop and click the right mouse button 2 From the pop up menu choose Arrange Icons Click the options for the icon arrangement you prefer The icons are automatically arranged 3 10 A Quick Overview of Microsoft Windows Chapter 4 Connecting To The World Working With Your Modem Your Internet PC is equipped with a 56K V 90 data fax modem Optionally you may have a DSL 56K V 90 1 Mbps HomePNA 10 100 Mbps Ethernet adapter card available on select models For information on the 56K V 90 1 Mbps HomePNA 10 100 Mbps Ethernet adapter card refer to the Home Networking Feature Guide Identifying Your Modem Compaq Digital DSL 56K Modem available on select models To learn more about the modem installed on your computer complete the following steps 1 From the Windows Taskbar click Start point to S
103. random access memory RAM RAS read only memory ROM real time clock RTC refresh rate remote access server RAS Remote Access Service RAS right click ROM A link to exclusive deals and discounts from Compaq partners and is available only to Presario owners See microprocessor The Microsoft Windows operating system product identification code printed on the lower right corner of the cover of the Microsoft Windows Getting Started guide You must enter this code during the Microsoft Windows Setup Software installed on a computer that facilitates the performance of useful work such as a word processing program Refers to software or hardware technology owned by a company or individual that has exclusive rights to it A formal standard or instruction set See memory See memory See remote access server Remote Access Service See memory A battery powered clock inside your computer that keeps time even when the computer is unplugged The number of times a monitor redraws the display measured in hertz A refresh rate of 75 Hz indicates that the monitor updates its display 75 times per second A computer configured as a server that permits authorized access to a network using specially configured dial up networking See Remote Access Service A feature of Microsoft Windows NT that permits authorized access to a network using dial up networking through a specially configured server computer See r
104. re Click Open to begin the installation process Quick and Easy Upgrades 5 9 5 10 Quick and Easy Upgrades Chapter 6 Troubleshooting This chapter provides useful information on how to identify and correct common problems that may occur with your Internet PC Helpful Hints If you encounter minor problems with your Internet PC monitor or software refer to the following list of general suggestions before taking further action Check that the computer and monitor are plugged into a working electrical outlet Check to see that the computer is turned on and the power light is on Check to see that the monitor is turned on and the power light is on Turn up the brightness and contrast controls of the monitor if the monitor is dim Check all cable connections for loose or incorrect connections Remove the diskette from the diskette drive before turning on your computer 909 Run Windows Diagnostics to determine and repair minor problems Entering BIOS CMOS Setup If you need to enter the BIOS setup complete the following step As the computer powers on press the F10 key while the cursor is displayed in the upper right corner with the word COMPAQ displayed in red on a black background before Windows starts Troubleshooting Guidelines Information in this Troubleshooting section is divided into three columns Symptom Problem and Solution The Symptom column describes the symptom or warning
105. responsibility should difficulties arise in such circumstances This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing There is no guarantee that Telecom lines will always continue to support pulse dialing Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and may also cause a false answer condition Should such problems occur the user should not contact the Telecom Faults Service Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications 1 There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and 2 The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt Where automatic calls are made to different numbers the equipment shall go on hook for a period of not less than 5 seconds between the end of one attempt and the beginning of the attempt Government Approvals 7 11 The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing SO set between 2 and 10 This ensures the following 1 A person callin
106. roller ball is dirty Remove roller ball cover from bottom of mouse and clean with mouse cleaning kit available in most computer stores Program in use has stopped responding to Shut down your Internet PC using your keyboard commands Refer to the problem Mouse connector is not properly connected for details on how to shut down using your keyboard Mouse will only move Mouse roller ball is dirty Remove roller ball cover from bottom of mouse and vertically or clean with mouse cleaning kit available in most horizontally computer stores Mouse needs repair Replace mouse Call a Compaq Authorized Service Provider See your Certificate of Warranty for details Troubleshooting 6 11 Troubleshooting Memory Problems Memory Symptom Problem Solution Insufficient memory message is displayed All memory in Internet PC is being used by To avoid Windows automatically running open programs and memory is needed for unnecessary programs at start up complete the desired task following steps 1 Click Start 2 Select Run 3 Type MSCONFIG in the Open field 4 Click OK 5 Select the Startup tab and deselect any unnecessary programs Close one or more programs and retry It may also be necessary to restart Windows to recover memory should this fail Troubleshooting Power Problems Power Problem Solution Symptom Internet PC will not Line voltage selection switch is not in the Set
107. ror certified for Windows see program packaging for this information message is displayed Configuration files are corrupt If possible save all data close all programs and restart your Internet PC If the error message returns you may need to back up your personal data and use the QuickRestore utility See the Reference Guide for details N WARNING QuickRestore reformats your hard drive all files will be lost Non system disk or A diskette that does not contain system When drive activity stops remove the diskette and disk error message is files needed to start your Internet PC has press the spacebar Your Internet PC will start up displayed been inserted in drive Disk error has occurred Restart your Internet PC by pressing the Start Reset button If the error returns see the next problem System files have been damaged System files have been damaged Insert a start up disk in the diskette drive Restart your Internet PC At the A prompt type SYS C and press the Enter key The following message will be displayed SYSTEM TRANSFERRED This task will restore the system files to your hard drive Restart your Internet PC Hard drive has failed Call a Compaq Authorized Service Provider Refer to your Certificate of Warranty for details Troubleshooting 6 13 Troubleshooting Printer Problems see your printer manual for additional Information Printer Symptom Probl
108. rth Station Equipment TTE amp SES Directive 98 13 EC the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the European Community Compliance with these directives implies conformity to the following European Norms or Regulations the equivalent international standards and regulations are in brackets EN55022 CISPR 22 Electromagnetic Interference N50082 1 IEC801 2 IEC801 3 IEC801 4 Electromagnetic Immunity EN60555 2 IEC 555 2 Power Line Harmonics EN60950 IEC950 Product Safety CTR21 ETSI TBR21 Attachment requirements for connection to the analogue PSTNs of terminal equipment 9 994 Applies to modems contained in portable products only Modems provided in desktop and mini tower computers are approved to National standards The equipment has been approved in accordance with Council Decision 98 482 EC for pan European single terminal connection to the Public Switched Telephone Network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance The equipment is designed to work with all EU telephone networks However the equipment may have interworking difficulties for some connections on the EU public networks
109. s that use of the 10 key number pad will produce only numbers Pressing the Num Lock key on the keyboard will activate and deactivate this function 2 12 Features of Your Internet PC Multimedia Buttons The Multimedia buttons allow you to easily control your multimedia devices Multimedia Buttons No Component Play Pause starts or stops CD or DVD temporarily Rewind Previous Track skips to the previous track Fast Forward Next Track skips to the next track Stop ends the CD or DVD playback Eject Load ejects or loads the CD or DVD oo 08 Features of Your Internet PC 2 13 Reprogramming the Easy Access Buttons Disabling and Enabling the Easy Access Buttons You can reprogram the Easy Access buttons to reflect your personal preferences The Easy Access Button Support E i icon is located on the Windows desktop Status bar It can be accessed by clicking Start pointing to Programs and choosing Reprogram Easy Access Buttons LI NOTE The Internet Easy Access buttons can only be reprogrammed to other URLs Web sites To reprogram your Easy Access buttons complete the following steps 1 From the Status bar right click the Easy Access Button Support 1 icon and choose Reprogram Easy Access Buttons The Compaq Easy Access Button Settings window is displayed 2 Click the button you wish to change 3 Follow the instructions provided After you have reprogrammed the but
110. s to the following tools in the package PacketCD stores file to your CD R or CD RW disc Selecting this option creates a drive letter in your Windows Explorer screen You can copy individual files and treat your CD RW drive just like any other removable media drive e g diskette Zip With PacketCD you can format CD RW media Formatting options include Random CD RW and Sequential CD RW Y HINT When prompted to format your media choose the format option that best fits your specific needs PON HINT Total disc capacity will not be regained when deleting individual files on CD R and on sequentially formatted CD RW media To share data stored on CD R or CD RW that has been formatted sequentially you must first finalize your disc Right click your mouse on the CD RW drive letter and select Finalize Disc When your disc is inserted into another PC s CD ROM or DVD drive for the first time you will be prompted to install the Universal Disc Format UDF program You will not need to install UDF on the drive again You can create your own audio CDs with just audio You may record over multiple recording sessions to fill your CD R disc When the CD R disc is complete you must use the Finalize option in order to play your disc in an audio CD player or CD ROM drive PON HINT Once you have finalized your CD R disc in just audio you will not be able to write to it again Your disc is not automatically finalized after recording Once you have
111. s when typed The Caps Lock light on the keyboard p glows when the key is active Shift Shift is frequently used in combination with other keys The effect depends on the program you are using Ctrl Control is normally used in combination with other keys The effect depends on the program you are using Windows opens the Start menu 2 8 Features of Your Internet PC Key Button Alt F1 F12 Backspace Scroll Lock Pause Break Insert Home Page Up Page Down Delete End I NumLock Description Alt is frequently used in combination with other keys By pressing Alt the focus moves from the cursor to the menu bar The effect depends on the program you are using Function keys are assigned specific tasks depending on the program you are using Some tasks include shortcuts spelling and grammar checks and activating the menu bar Refer to Help for details on specific key combinations Backspace moves the cursor left one space and deletes the character in that space Windows Application usually has the same effect as a right mouse click Scroll Lock prevents automatic scrolling in some programs and allows scrolling to be controlled by the arrow keys The Scroll Lock light on the keyboard glows when this key is activated The effect depends on the program you are using Pause temporarily stops screen scrolling The effect depends on the program you are using Insert switches typing between insert and overtype mo
112. sc A storage device made of flexible plastic film coated with iron oxide cased in a hard plastic shell Also known as a 3 5 or floppy diskette See floppy A device that enables a computer to read data from and write data to diskettes The generic name for the Microsoft Disk Operating System MS DOS See Disk Operating System To press the left mouse button twice in rapid succession To transfer a copy of a file from a remote computer Contrast upload A device that enables the reading and sometimes writing of data to a storage device See CD drive diskette drive DVD drive hard drive Zip drive A program that enables the Microsoft Windows operating system to recognize and operate devices installed in or attached to a computer such as a PCI card or a printer See Plug and Play See digital subscriber line A device used to connect to the Internet using digital subscriber line service through standard telephone lines See digital subscriber line Describes a communication channel that is always open in both directions In telecommunications it refers to the ability of both parties to transmit and receive signals at the same time Also known as full duplex Compare half duplex See digital versatile disc See electronic mail A method of sending messages and files across a network or the Internet An instruction set that must be installed before the associated hardware device can function A family of data link protocols t
113. steps 1 From the Windows Taskbar click the Start button point to Settings then click Printers Right click the desired printer and select Sharing Select Shared As You may change the Share name add Comments and set a Password if desired Click OK In the Printers window an open hand holding the printer you shared on the network displays Close the Printers window Connecting to a Shared Printer To connect to a shared network printer complete the following steps 1 From the Windows Taskbar click the Start button point to Settings and then click Printers Double click the Add Printer amp icon The Add Printer window is displayed Select Network Printer then click Next To find the network printer click Browse The Browse for Printer window displays Select the printer you want to use then click OK The network printer path statement displays in the Add Printer window If you would like to print from MS DOS based programs select Yes then click Next If you will not be printing from MS DOS based programs select No then click Next A message appears reminding you to put the printer online before you try printing Click Next Select the printer manufacturer and model and click Next You may either accept or change the default printer name If you want this to be the default printer select Yes then click Finish If you do not wish this to be the default printer select No then click Finis
114. t 000 cee ees 3 10 Arranging and Positioning Shortcuts 000 cece eee eee eee 3 10 Chapter 4 Connecting To The World Working With Your Modem 00 cee eee eee eee eee eee eens 4 1 Identifying Your Modem 0 00 cece eee cece erence eee eee 4 1 Compaq Digital DSL 56K Modem available on select models 4 1 Using Your Modem with the 56K ITU V 90 Standard 00 cece cee eee 4 2 Establishing an Account with an Internet Service Provider 000008 4 2 DSE BenefilS 2 22 2 et te Ed ind fins Site DIR Sites She 4 2 Using Your Modem with DSL Service 0 ccc cee eee eee eas 4 3 Connecting Your Digital DSL 56K Modem 000 cee ee eee eee eee 4 4 Installing the Digital DSL 56K Modem Upgrade 0 00 c cece eee ees 4 4 Contents ii Networking Your PCS 00 e cece eee eee nn nenn nenn nn 4 5 Connecting Your Internet PC to an Ethernet Network available on select models 4 5 Setting Up aNetwork 0 cnet t ene teen nees 4 5 Mapping a Network Drive 0 0 00 ccc cece cee tenet nee e nee nenn 4 7 Sharing Folders asrasin na dee be ee eee ba eee ca E A 4 8 Sharing Printers 0 cece eee tenet n eet e nee nenn 4 10 Let s Get Digital 000 cece mia mtas iay eee eee ee eee ai demia mi eens 4 11 Introducing the Digital Creativity Imaging Center available on select models 4 11 What Is A
115. t Keyboard The Awake indicator on the Digital Dashboard will glow indicating that the system is active 2 4 Features of Your Internet PC Shutting Down Your PC In Case of System Lockup Microsoft Windows Power Management Accessing the Microsoft Windows Power Management Settings To shut down your computer in order to upgrade or replace components such as memory or PCI expansion cards press and release the Start Reset button on the Digital Dashboard You can also shut down your computer by completing the following steps 1 Click Start on the Windows taskbar 2 Click Shut Down 3 Select Shut down In the event of a system lockup pressing the Start Reset button for 4 seconds will shut down your computer without shutting down Windows A CAUTION We recommend that you use this method of shutdown only in the event of a system lockup since it will cause Windows to run ScanDisk and you will lose any unsaved data Microsoft Windows is equipped with a power management utility program that enables you to reduce the power consumed by your Internet PC You can set the power management properties so that certain devices turn off after a predetermined period of inactivity To access the Microsoft Windows Power Management program complete the following steps From the Windows Taskbar click Start point to Settings then click Control Panel 2 Double click the Power Management icon The Power Management Properties
116. ternet service provider Contrast dedicated line Electrical signals that carry data in the form of bits Contrast analog A set of easily accessible connectors situated on the front of select models of Compaq Internet PCs A broadband communication technology that utilizes the bandwidth not used for voice communications on standard telephone lines for data communications See DSL modem A CD sized disc referred to as a video capable of storing a maximum of 17 GB of digital audio video or data using both sides of the disc Also capable of storing a maximum of 135 minutes of video as well as the associated audio and subtitles in 8 different languages Contrast compact disc Types of DVDs include the following Rh DVD ROM read only memory contains read only information K Ww DVD R rewritable allows information to be recorded to the disc only once using a rewritable DVD drive Rh Ww DVD RAM random access memory allows information to be saved to the disc using a rewritable DVD drive Rh Ww DVD RW rewritable allows information to be saved to the disc using a recordable DVD drive An area on a disk where the names and locations of files are stored Glossary 4 Glossary disc diskette diskette drive Disk Operating System DOS DOS double click download drive driver DSL DSL modem duplex DVD e mail electronic mail enabling software Ethernet See compact di
117. the diskette The wrong diskette type is being used Check the type of drive you have and use the correct diskette type Diskette drive has failed Call a Compaq Authorized Service Provider Refer to your Certificate of Warranty for details Zip drive cannot read a Windows does not detect Zip driver Reinstall your Zip drive driver disk available on select ee 7 5 7 7 Gar models Wrong disk is being used Verify that the disk you have inserted is a Zip disk and is compatible with your Zip drive Windows is not enabled Zip drive cannot be used in DOS mode Zip drive indicator light Zip disk is not inserted properly Push the Disk Eject button to remove disk then continuously blinks reinsert available on select models 6 6 Troubleshooting Troubleshooting Display Monitor Problems Display Symptom Problem Screen is blank and monitor power light is not lit Monitor power cable is not connected to monitor or wall outlet Screen is blank Monitor is not turned on Monitor connector cable is not properly connected to rear of Internet PC Screen saver is enabled Internet PC is in Sleep mode This mode is identified when the power status light on the front of your Internet PC is not lit If you are using a Flat Panel Monitor available on select models you may need a Digital Video Interface and connector Display fills only part of If you are using a Flat Panel Monitor the screen av
118. the down arrow next to System standby and select the amount of time that passes before the computer goes into Sleep mode c Click the down arrow next to Turn off monitor and select the amount of time that passes before the monitor goes into Sleep mode d Click the down arrow next to Turn off hard disks and select the amount of time that passes before the hard drive goes into Sleep mode 4 Click Save As type in a name for your personal power scheme and click OK Click Apply then click OK Your personal power scheme is now activated 2 6 Features of Your Internet PC Sleep Mode The Sleep mode is a low power standby state that reduces the amount of electrical power consumed by your Internet PC while you are not actively using it Microsoft Windows Power Management will automatically put your Internet PC into the Sleep mode once the power scheme timers expire Or you may choose to activate Sleep mode immediately by pressing the Sleep button on the keyboard or by completing the following 1 Save all your work and exit all programs 2 From the Windows Taskbar click Start 3 Select Shut Down and then choose Stand by 4 Click OK The Awake light will go off and the Sleep light will glow indicating that the computer is in Sleep mode The Compag USB Internet Keyboard Your Compaq USB Internet Keyboard offers an assortment of Easy Access buttons that make accessing the Internet and using your favorite software pr
119. the first time 6 Ensure that Declick is not checked 7 Click Record 8 Once recording is complete you will be prompted to finalize the disc If you would like to add additional tracks repeat steps 2 through 8 gg NOTE When you have finalized a CD R disc no additional tracks can be recorded on the disc 9 Once you have completed recording your disc click Options W HINT To test the system performance Compaq recommends using the Emulate Only option located on the Options screen when recording a new CD R or using a computer system for the first time This allows you to perform a test run before actually recording 10 Select Finalize Disc 2 24 Features of Your Internet PC What is Buffer Underrun A buffer underrun error occurs when the data flow is interrupted This type of error can occur on single or dual optical drive systems CD ROM CD RW or DVD ROM drive If you experience a buffer underrun error in the just burn application a window will appear offering multiple options These options include Repeat Track Continue Track Next Track Finalize Cancel and Cancel For best fidelity we recommend that you select Repeat Track 23 NOTE In extreme cases some errors may render your disc unusable If this occurs it may be necessary to start over with a new disc and then properly dispose of the old disc Tips to help prevent buffer underruns Close any other open programs before starting to record Keep the CDs
120. ther news sports and financial information Instant Search accesses a default Web site that helps you locate information on the Internet Entertainment Ideas is your online inside scoop on the world of entertainment featuring music downloads streaming video webcasts entertainment news and reviews Retail Central provides an instant connection to your computer store and a variety of leading consumer companies aje e eis LI NOTE For the Internet Button Suite to operate you must be connected to the Internet Until you set up your Internet Service Provider ISP each Internet button will launch the Compag Internet Setup process 2 10 Features of Your Internet PC Internet Button Suite Canada No Icon TELE 12 ajele e gt R Instant E Mail provides one touch access for sending and reading your e mail Community takes you to a predefined Web site that provides a vibrant community experience featuring live events discussion boards chat and unique content My Presario is your instant connection to Compaq for product information helpful hints performance updates service and more Instant Internet provides your daily start point to the Internet It connects you to a personalized Web page filled with local weather news sports and financial information Instant Search accesses a default Web site that helps you locate information on the Internet Instant Answer provides you with a central lo
121. ton move the cursor over each button and your choices will be displayed by a pop up menu called Hover Help Select the choice you prefer You can turn off all Easy Access buttons from the Easy Access Button program When the buttons are disabled only the ae and Volume Control buttons will operate The Easy Access Button Support appear with a red X on top when it is disabled You can still access the button functions if you click the Easy Access Button Support Ei icon icon located on the status bar will To disable the Easy Access Buttons complete the following steps 1 From the Status bar right click the Easy Access Button Support icon 2 Click Disable Easy Access Buttons To enable the Easy Access buttons complete the following steps 1 From the Status bar right click the Easy Access Button Support icon 2 Click Enable Easy Access Buttons 2 14 Features of Your Internet PC The Compaq USB Scroll Mouse The Compaq USB scroll mouse is similar to other computer pointing devices except that it has a small wheel button between the two mouse buttons This wheel allows you to save time and steps by rolling the wheel on the scroll mouse forward or backward instead of using the scroll bar Pi 0 J L USB Scroll Mouse Component Left Mouse Button Right Mouse Button Wheel Button Features of Your Internet PC 2 15 Scroll Mouse Functions The scroll mouse
122. tte stops Remove the diskette and insert a new diskette If a problem persists run the Windows Maintenance Wizard to repair the drive Refer to Maintaining Your Internet PC in the Reference Guide Troubleshooting 6 5 Diskette Drive or Zip Drive Symptom Problem Solution Diskette drive cannot Diskette is not formatted To format the diskette follow these steps save information to diskette 1 Double click the My Computer amp icon on the desktop 2 Select the 3 1 2 Floppy A drive 3 Click File and point to Format 4 Select desired options and click Start to begin formatting the diskette Diskette is write protected Slide the write protection tab to the unlocked position on the diskette Diskette is full or file is too big Use another diskette or compress the file to reduce the size File save command not properly executed When saving information to the diskette drive verify that you are using the correct drive letter Diskette is damaged Replace the damaged diskette Diskette drive has failed Call a Compaq Authorized Service Provider Refer to your Certificate of Warranty for details Diskette drive cannot Diskette is not formatted To format the diskette follow these steps read a diskette 1 Double click the My Computer S icon on the desktop 2 Select the 3 1 2 Floppy A drive 3 Click File and point to Format 4 Select desired options and click Start to begin formatting
123. u follow the instructions on the screen To run the setup program manually complete the following steps 1 From the Windows taskbar click Start Select Programs Select Windows Explorer Select the CD ROM drive that contains the printer driver CD 5 Double click the file Setup exe to run the setup program 6 Follow the instructions on the screen amp DY For troubleshooting assistance on your USB printer or other USB peripherals please refer to the manufacturer s documentation We strongly recommend that you not connect your printer until after you have set up the computer monitor speakers keyboard and mouse and have completed the on screen registration process which runs when you start the system for the first time When installing USB printers or other USB devices it is strongly recommended that you follow the manufacturer s instructions for loading their software and connecting their device 6 16 Troubleshooting Contacting Technical Support If you were unable to fix your Internet PC using this troubleshooting section refer to the Certificate of Warranty Service and Support Guide or Service and Support Card that came with your computer for the technical support telephone numbers Troubleshooting 6 17 6 18 Troubleshooting Chapter Government Approvals European Union Notice Products with the CE marking complies with Telecommunication Terminal Equipment and Satellite Ea
124. u can change for that item Typical icons include Display Keyboard Mouse and Printers Control Panel OL x File Edit View Go Favorites Help A A bi y Toe S oa a Back Forverd Up Cut Copy Paste Undo De gasas Accessibility AddNew Add Remove Adobe Gamma Date Time Options Hardware Programs Ream ea amp Desktop Display Find Fast Fonts Game Internet Themes Controllers pe ee S Sa d O s N 8 8 Keyboard Mail Mouse MS DTC Multimedia 4 Do B 5 H 7 e Network Passwords Power Printers RealPlayer G2 Regional Management Settings Te o g fs 22 E Scanners and Sounds System Telephony Users YAMAHA Cameras DS XG Au 30 object s E My Computer L Control Panel Window NOTE The icons in the Control Panel vary depending on the hardware and software configuration of your computer system Click an icon to see a short description of its settings A Quick Overview of Microsoft Windows Setting Up Display Properties The Display Properties window contains controls for customizing the way Windows looks on your system For example you can change your desktop s wallpaper background and screen saver To access display settings perform the following steps 1 2 3 4 Click Start Point to Settings Click Control Panel Double click the Display D icon The Display Properties window opens with the Background tab selected by default Display Properties HEI Backgr
125. udes any BT provided instrument each of which is assumed to have REN value of 1 0 unless otherwise stated Exceeding the REN value of 4 may cause your telephone s to ring weakly or not ring at all Only one modem should be connected to a telephone line Connecting a modem in parallel with one or more telephone instruments is not allowed The REN for this piece of equipment is 0 8 The exchange should provide facilities for either loop disconnect pulse dialing or multifrequency tone dialing The modem can be configured to operate with either system During dialing this apparatus may tinkle the bells of other telephones using the same line This is not a fault and we advise you not to call the Fault Repair Service The modem specified in this guide is for the Compaq Internet PC This apparatus has been approved for the following facilities Connection to direct exchange lines providing DTMF signaling Connection to compatible PBXs providing DTMF signaling Operation in the absence of proceed indication selectable by user Call progress monitoring functions Data modem functions Auto dialing functions Auto answering functions Government Approvals 7 7 Auto Dialing with the Modem Any other usage will invalidate the approval of the apparatus if as a result it then ceases to conform to the standards against which approval was granted All apparatus connected to this modem and thereby connect
126. ur telephone number is called In most areas but not all the sum of the RENs of all devices connected to one line should not exceed five 5 0 To be certain of the number of devices you may connect to your telephone line as determined by the REN you should contact your local telephone company to determine the maximum REN for your calling area The REN for the modem contained in this product does not exceed 1 0 A FCC Compliant 6 position modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible 6 position modular jack that is FCC Part 68 Compliant 7 4 Government Approvals If your telephone equipment causes harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance However if advance notice is not practical you will be notified as soon as possible You will also be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this telephone equipment contact your local telephone company for information on obtaining service or repairs Your telephone company may
127. urchasing the disk to ensure that the parental control safeguard is working properly The following are examples of issues with DVD disks you may encounter The disk will not play if the parental control on the DVD player is set to the MPAA rating and the parental control code embedded on the disk is higher than the actual MPAA rating This defect lies with the DVD movie not with the DVD player Ifthe parental control code embedded on the DVD disk is lower than the actual MPAA rating the DVD player will play movies of a higher MPAA rating than the parental control setting on the DVD player This defect also lies with the DVD movie not the DVD player A DVD disk might not carry a parental control code either because the movie does not support parental control or because there is a manufacturing defect In general if a DVD disk has an embedded parental control the cover or the DVD disk itself will call attention to this fact The DVD player will allow titles without parental control to play regardless of the parental control setting If a DVD will not play at a specific parental control setting you can turn off the parental control function on the DVD player to allow the movie to play and turn parental control on again after viewing Parents may wish to move DVDs without parental control encoding or with a control code that is lower than the MPAA rating to a place that is inaccessible to children Features of Your Internet P
128. uter amp icon 2 Double click C or the letter that corresponds to your hard drive 3 On the window menu bar click File point to New then click Folder A New Folder displays in the window 4 Give the folder a name that indicates it is shared such as Shared Files 5 Move the files you wish to share into this folder 4 8 Connecting To The World Sharing a Folder To share the folder complete the following steps 1 2 3 4 Locate the folder using Microsoft Windows Explorer Right click the folder name Click Sharing Click Shared As The folder name displays automatically in the Share Name box If you wish you may change the share name Type a comment in the Comment text box Typing a comment is optional Click the Access Type you wish to activate RL Read Only Others will only be able to read the files in the folder They will not be able to make changes to any files RL we Full Others on the network will have read and write access to the file or contents of the folder They will be able to change or possibly delete all the files in the shared folder RL Depends on Password You may designate a Read Only or a Full Access password Click OK Connecting To The World 4 9 Sharing Printers One of the advantages of installing a network is the ability to share expensive resources such as a printer Setting Up Printer Sharing To share a printer complete the following
129. weis f r die Dieses Ger t ist mit einem mindestens 4 adrigen Anschlu kabel mit TAE Stecker Benutzung mit Kodierung N ausgestattet und verf gt ber weiterf hrende Sprechadern Es in der kann als einzige Endeinrichtung oder mit weiteren Endeinrichtungen am Bundesrepublik Netzanschlu betrieben werden Deutschland Weitere Endeinrichtungen die sich an dem Telefonanschlu befinden werden beim Einstecken des Ger tes nicht von der Leitung getrennt Der Stecker kann nur in Nkodierte Anschlu dosen gesteckt werden Brugerinstruktioner i overensstemmelse med danske krav Opkaldskoder Compaq modemet SupraExpress 56i Pro global modem underst tter ikke PogT impulssignalering Bade opkaldskode P impulssignalering og T tonesignalering tvinger modemet til at anvende tonesignalering Government Approvals 7 9 Speciale gebruiksinstructies voor Nederland Aansluitfactor 1 Het modem is geschikt voor aansluiting op het openbare geschakelde telefoonnetwerk en op analoge telefooncentrales binnen bedrijven en instellingen 2 De aansluitfactor is een waarde die wordt toegekend aan alle apparaten die op het openbare telefoonnetwerk kunnen worden aangesloten Met deze waarde kan worden berekend hoeveel apparaten maximaal parallel kunnen worden geschakeld De maximale aansluitfactor van een lijn is 5 De aansluitfactor van alle apparaten die zijn aangesloten op n lijn mag daarom nooit hoger zijn dan 5 U berekent de aansluitfactor door de
130. y Module Slots Quick and Easy Upgrades 5 7 Reinstalling Deleted Drivers If a driver is accidentally deleted or the operating system is reinstalled the driver subdirectory allows you to restore individual drivers rather than restore all the original software The drivers you can restore are Audio Video Display Modem and CD ROM Drivers may be reinstalled by selecting the Selective Restore option from QuickRestore Refer to the QuickRestore section in the Service and Support Guide for more information on how to reinstall drivers using the Selective Restore option Installing Additional Software Once you have become accustomed to using your Internet PC and have explored the pre installed software you may wish to purchase and install additional software When selecting software for your Internet PC make sure it states on the packaging that it is compatible with your Microsoft Windows operating system PON HINT If the software documentation contains installation instructions use those instructions If not you can complete the following steps for installing software from a CD or diskette Software can be installed from a CD or a diskette or it can be downloaded from a Web site Many software CDs automatically begin the installation process when placed in the CD drive If you have a software CD that does not automatically begin the installation process you can install the software by using the Microsoft Windows Add Remove Pro
131. ypes of software application software and system software See application operating system A video card that typically supports resolutions of 1024 x 728 pixels with over 65 000 colors See pixel To browse or navigate through the information on the Internet and the World Wide Web A device that protects electrical devices from brief bursts of excessive voltage See Super Video Graphics Adapter The main circuit board inside a computer Also known as a motherboard See Windows Taskbar Glossary Glossary 15 TCP IP Transmission Control Protocol Internet Protocol TCP IP uninterruptible power supply UPS Uniform Resource Locator URL Universal Resource Locator URL Universal Serial See Transmission Control Protocol Internet Protocol An industry standard instruction set that specifies how data is transmitted through a network TCP IP enables cross platform communications that is acomputer running a Microsoft Windows operating system can access data and information provided by a computer running a different operating system Every computer and network that is connected to the Internet uses TCP IP A device that provides surge protection and in the event of a power failure short term battery backup power An Internet address that specifies the location of information Also known as Universal Resource Locator See Uniform Resource Locator A Plug and Play bus that allows up to 127 devic

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