Panasonic VB-43223 Corded Phone
Contents
1. Index erssesses NE ee DU Index see also Personal speed dialing 16 Using your calling privileges from an see also System speed dialing 16 other phone 50 SSD 20 y Station lockout controlling 50 Voice calling 36 using 50 Voice mail Switching assigning a one touch key 46 between tone and voice calling 36 one touch access 46 47 pulse t tone 52 Volume System speed dialing handset 8 chaining numbers 20 phone not ringing 8 checking SSD numbers 20 receiver 8 dialing a SSD number 20 ringer 8 using 20 speaker 8 T W Telephone Waiting for an outside line 23 display information 5 Walking class of service 50 large display 4 parts I setting up 7 small display 2 Tone calling 36 Tone to pulse switch 52 Transferring calls 33 screened 33 unscreened 34 with announcement to busy exten sion 45 with off hook voice announce 45 U Understanding your phone 1 Unscreened off hook transfer 34 on hook transfer 34 _ transfers 34 Using Caller ID 55 Lists of Figures and Table SH PETIA LE NESSE TTL IT A I TE ESSEN RE List of Figures Figure 1 Small display phone mememrerrrrvrrrreerrssvrrnernrovervnerseeerr Figure 2 Large display phone mereerrererosverersvsersnererverseeversversenser Figure 3 Idle condition default display snsrvrrnoneoovaresverersvrrserenener Figure 4 Messages received mmmernmrreenmmeeeeessernseene Figure 5 Alarm time seeeresnrrsvovvevnrsnvrersnvennnnversnvenvesv2. To assign mandatory account information for spe cific calls To use your exten sion s calling privi leges from another extension utcida Calis Using Message Waiting Using Camp on Note This feature requires system programming or a specific DBS configuration and may not be available For information see your system administrator or DBS dealer The camp on feature alerts you when a busy extension is free 1 Pick up the handset or press ON OFF 2 Dial the extension number 3 When you hear a busy tone press 3 4 When you hear a ringing tone replace the handset or press ON OFF Your extension rings when the busy extension becomes free Using Message Waiting This feature allows you to leave another extension a message requesting a return call Sending a Message Waiting Request 1 Pick up the handset or press ON OFF 2 Dial the extension number 3 Press 2 4 Press ON OFF Note If you do not hear a dial tone after dialing 2 the message cannot be accepted No more than four messages can be sent to an extension 5 Communicating Within Your Office 44 Using Call Waiting Answering Call Waiting 1 Do one of the following An You want to reply with a text message Press the Talkback key The current call is put on hold Press CONF Then You answered and want to Press the Talkback key to handle both calls at once toggle between the two calls You answere
3. Systems Company All rights reserved 5 Iz nena nama Content Preface PP PPTTTTTTITITITITITITITITIT TT ITET IE ED vi pE 1 Understanding Your Phone s essseseenesneenne Small Display Phones 2 Large Display Phones 4 Display Information 5 ER EEE SEES 2 Setting Up Your Phone ersnesnnrsvrrnvenerenerser Making Calls meeeereinnsersrereerserersrerrsrsererernrereverarnensvensenene 1 Using Speed Dialing reovereereenrrornrsenvesveeresvrsrasesensnenssssenernensssenersnnes Redialing Outside Numbers esneronoornornorvverevnrvvnrnrevennnnsvennennnnssenerevene 2 Waiting for an Outside Line esenrererorerevrsveveresnsvevnsseseserere ERE Using Account Codes neerrersrenrovevavvnrveranervrarenenenenensvnasesnesnrenrennsrnenen 2 3 ll 7 4 CZE 4 Answering Calls esersesvovneevennnsvervnrsersensre 2 Picking Up Calls oseorsrrnrervnrnnvenesvnnnerrnnervarnenarsrnnvanraverensoverennsennnes Holding Calls eooororoovnrnnrenonronnrvansvenensvnsvsnnvannansvevrssensrnssrsannrnnsnenene p Using Call Park mseevereeovenvenronreravvnrensnsvnrnrsnnsnnssenvassnnsnssnnsensersenne Transferring Calls ee ae Te ae Ju de 2 Contents 5 Communicating Within Your Office 35 Calling Other Fiensions sorserien wea a ATAA 36 PAGING NG sa 36 Using Call Forwarding aars eedsne 37 sine CA Wy AMUN ar 39 Using Message Waiting eeerevrrrenvaserarersvrenrsnrsnsennsesesvenavvav
4. rgerorovrnvovnvarrrenrnrservrsnnsrsnseernevenen 2 Table 5 Dial codes aorororrornervonrrvnreevsvvnnnnennnenavnrnnnvssvsrennsnveennvassenene Inde ne tm veven O Off hook transfer screened 33 unscreened 34 Of f hook voice announcement answering 44 making 44 transferring calls with 45 One touch voice mail access 46 47 assigning a key 46 On hook transfer screened 33 unscreened 34 Outside call breaking into 46 placing 13 Outside line callback 23 setting 23 Outside line key direct 14 p Paging 36 answering from any extension 37 calling page zones 00 07 36 meet me answer 37 Parking calls 32 PBX 14 Personal speed dialing account code into a PSD code 26 assigning names to PSD codes 18 PSD numbers to codes 16 to one touch keys 16 chaining numbers 20 checking PSD numbers 17 saving a client account code 26 using 16 using client account code in PS code 27 Picking up calls 30 Programming an account code into PSD code 26 PSD 16 Pulse to tone switch 52 Putting a call on hold 31 R Redial Auto 21 Redialing numbers 2 I saved number 22 saving a number 21 22 Reminder alarm using 54 S Saved number redialing 22 Saving account code in a PSD code 26 and redialing a number 21 number 22 Screened off hook transfer 33 on hook transfer 33 transfers 33 Scrolling through messages 42 Sending a message waiting request Setting up absence messages 43 call forwarding 37 call wa
5. 721 722 or 724 2 Some systems only allow the use of 723 to call forward outside Other sys tems call forward outside for all types including 720 AID 721 Busy Don t Answer 722 Busy and 724 Don t Answer Check with your dealer for more information on your system 3 Replace tlie handset or press ON OFF Cancelling Call Forwarding I Pick up the handset or press ON OFF 2 Dial 72 3 Replace the handset or press ON OFF e CONIL MALIN Var Ofico Using Account Codes Using a PSD Number to Dial an Account Code 1 Pick up the handset or press ON OFF 2 Press the one touch key in which the account code is stored 3 Access an outside line and dial the phone number 5 Placing Outside Calls 2i Using Account Codes nn n Planinn titeiqdda ia Q Using Call Forwarding 4 Do one of the following You want to end the page Replace the handset You want to get a response Do not hang up wait for the from someone answering the paged party to answer page at an extension Answering a Page 1 Pick up the handset or press ON OFF 2 Dial 77 and speak to the paging party Using Call Forwarding The calls you specify can be automatically forwarded to another number when you are not at your phone Setting Up Call Forwarding 1 Pick up the handset or press ON OFF 2 Dial one of the following combinations 5 Communicating Within Your Office 37 C
6. Calls Using Speed Dialing Using System Speed Dialing SSD Announcing to Busy Extension Notes Up to 90 SSD system speed dial numbers can be assigned from the operator s phone These SSD numbers are assigned to codes 00 89 Some systems allow up to 200 SSD numbers These SSD numbers are assigned to codes 000 199 System speed dial numbers are available to everyone Dialing an SSD Number 1 Pick up the handset or press ON OFF 2 If necessary access an outside line 3 Press AUTO 4 Dial the SSD code 00 89 or 000 199 Checking SSD Numbers 1 Pick up the handset or press ON OFF 2 Press CONF 3 Press AUTO 4 Dial the SSD code 00 89 or 000 199 The SSD number appears on the display Chaining Speed Dial Numbers You can chain together up to five SSD or PSD numbers to handle phone numbers longer than 16 characters Note Before chaining enter the parts of the phone number into one touch keys or speed dial codes For example program the first part into one touch key 1 the second part into one touch key 2 etc Complete the following steps to chain speed dial numbers 1 Pick up the handset or press ON OFF me aa ea ED SE EE GET TE pan P r e t tSo An Your original conversation is not interrupted by sending text message Text messages can only be sent to callers within your facility The caller must have a display phone to receive the text message Tex
7. TENOR ET DEG I TN Responding to Message Waiting Requests E Waiting for an Outside Line The MSGE indicat waiting mocator Masne WHEW JON Rave A mesage If all outside lines are busy you can have the DBS notify you when an outside line is available Pick up the handset or press ON OFF Having an Open Line Call You Back 2 Press AUTO E 1 Pick up the handset or press ON OFF 3 Do one of the following mi em You want to answer the mes Press REDIAL sage wailing request You want fo cancel the mes Press FLASH sage waiting request Scrolling Through Messages 5 Pick up the handset or press ON OFF 1 Pick up the handset or press ON OFF 6 Dial the phone number Attempt to access an outside line When you hear the busy tone press 2 Press ON OFF again When the outside line is available your phone rings and the FF key for the outside line flashes Aa 2 N 2 Press CONF twice to view the next message 3 Press to scroll through messages 4 Press ON OFF EE RE NENNE N Using Account Codes Usi ng Do Not Disturb l Account Codes can be used in different ways depending on l how your system is set up The following table describes the Use DND Do Not Disturb to temporarily stop calls from type of account codes that may be available for your extension coming to your extension This table also includes examples of how the different ty pes ol 1 Pick up the handset or press ON OFF account code
8. extension that transferred it Screened Transfers Note This feature requires system programming or a specific DBS configuration and may not be available For infonnation see your system administrator or DBS dealer In a screened transfer you announce the cal before transferring it This allows you to give the recipient information about the call 1 During a call press HOLD 2 Dial the extension number to which the call will be transferred 3 When the recipient answers announce the call 4 Do one of the following ask your dealer or system administrator which is appropriate e Replace the handset or press ON OFF e Press PROG and then replace the handset or press ON OFF 4 Answering Calls
9. its ring volume using the following steps 1 Press ON OFF 2 Press PROG 3 Dial 9 4 Press a VOL key The phone produces a tone CA Press the VOL keys to adjust the loudness of the tone 6 Press ON OFF Using Caller IC 2 To display the next level of information press the CONF key Figure 12 Call log format for the small display phone time and date Second Level of Call Log Information 10 30 WED JUNE 22 Time day and date 404 555 1212 A Calling number 3 To display the next level of information press the CONF key Figure 13 Call log format for small display phone answer information Third Level ANS J Jones 103 44 How the call was handl of Call Log Information 404 555 1212 Calling Number 4 To display the next level of information press the CONF key Figure 14 Call log format for small display phone routing information Fourth Level DIRECT How the call was route of Call Log Information 404 555 1212 lt Calling number 5 To retum to the first level of call information press the CONF key Other call log entries can be viewed by pressing the or key A lt appears beside the oldest entry in the log 6 Exit the Call Log display by pressing the ON OFF key Using Caller ID 7 FF Keys Calling number gt Adjusting the Display Contrast Calling name if provided Time and date How the call was answered i When the p
10. number no more than 16 characters Note You can insert the following characters into the number 6 Using Additional Features The DBS provides a variety of features you can use in your daily work This chapter covers the following topics Topic Using Station Lockout Using Your Calling Privileges at Another Phone Switching Between Pulse and Tone Calling vg Making Conference Calls Using a Headset Controlling Internal Dial Tone Controlling Background Music Using the Reminder Alarm Using Caller ID 4 Press CONF 5 Press AUTO twice 6 Enter the voice mail extension number and any special numbers that are required by the voice mail For example if the voice mail number is 500 and the voice mail requires an asterisk at the end of the number enter the following digits ON OFF PROG FF key CONF AUTO AUTO 500 Note The length of the voice mail number and the special codes cannot exceed six digits If more than six digits are required assign the numbers to a personal or system speed dial number then store the speed dial number rather than your password under the voice mail key See Using Speed Dialing on page 16 7 Press HOLD Using a Voice Mail Transfer Key AQ 1 When a call arrives answer it then press the VM TRF key The system automatically puts the incoming call on hold 2 When the caller asked to be transferred to a voice mailbox press the desired DSS BLF key or dia
11. outside line that is not assigned to an FF key 34 Answering Calls Answering Calls 31 Using Call Park Using Call Park Use Call Park to send a call to someone you cannot locate You can park the call and page the intended recipient of the call Then the intended recipient can pick up the call Note that operators park calls somewhat differently than other _extensions Operators can park calls on any of 10 park numbers With extensions called are parked on the user s extension number Note Lf a parked call is not answered within a certain time the call returns to the extension that parked it Parking Calls from an Operator Phone 1 Press HOLD during an outside call 2 Dial 75 3 Dial the system park number 00 09 4 Replace the handset or press ON OFF 5 If necessary page the intended recipient of the call Picking Up Calls Parked by the Operator 1 Pick up the handset or press ON OFF 2 Dial 76 3 Dial the appropriate system park number 00 09 Parking Calls from an Extension 1 Press HOLD during an outside call 2 Dial 75 3 Replace the handset or press ON OFF 22 4 Answering Calls Transferring Call Picking Up Calls Parked by an Extension 1 Pick up the handset or press ON OFF 2 Dial 76 3 Dial the extension number of the person that parked the call Transferring Calls Note If a transferred call is not answered within a specified time the call rings again at the
12. press ON OFF 2 Press AUTO 3 Press 4 Dial the account code 5 Press 6 Access an outside line and dial the desired number 3 Placing Outside Calls 25 Using Account Codes Using Forced Verified Account Codes If your system is set up to use Forced Verified Account Codes you must enter a valid account code before dialing an outside number 1 Pick up the handset or press ON OFF i 2 Dial 11 3 Dial your account code 4 Press 5 Access an outside line and dial the phone number Assigning Unverified Codes to PSD Numbers You can store Unverified Account Codes under Personal Speed Dial Numbers However you can only use the PSD number to dial an account code before a call You cannot use the PSD to dial an account code during a call Pick up the handset or press ON OFF Press PROG Press a one touch key Dial 7 Dial the account code Press Press HOLD Replace the handset or press ON OFF K Commiinicatina thin Your ce Using Call Waitin Using Call Waiting Cali waiting allows you to send a tone and an optional text message to a busy extension Note This feature requires system programming or a specific DBS configuration and may not be available For information see your system administrator or DBS dealer Setting Up Call Waiting 1 Pick up the handset or press ON OFF 2 Dial the extension number 3 When you hear a busy tone press 3 4 If y
13. your own calling privileges at another phone For example you may be allowed to make long distance calls from your phone but a phone in your company s warehouse may be restricted from long distance calls To make long distance calls from the restricted phone you can go to that phone and enter a Walking COS code before dialing the number Before using this feature you must assign a COS code for your phone The following instructions explain how to assign the code as well as dial it before placing a call r mines ifiana aatirac Use the following procedure to dial 911 calls For older system you may have to dial these digits from a phone that is allowed to make outside calls 1 Pick up the handset or press ON OFF 2 Dial 9 or any other number used to access an outside line 3 Dial 911 3 Placing Ouiside Calls 1 Using Speed Dialing Using Speed Dialing Using Personal Speed Dialing PSD You can assign PSD personal speed dial numbers to the one touch keys on your phone All systems provide at least ten PSDs numbered 90 to 99 Some systems optionally allow up to 40 PSDs numbered 900 to 939 Each one touch key corresponds to one of the personal speed dial codes For example Corresponds to personal One touch key speed dial code c Assigning PSD Numbers to One Touch Keys 1 Pick up the handset or press ON OFF Press PROG 2 3 Press the desired one touch key 4 Dial the phone
14. Nl STATION Panasonic il USER GUIDE VB 42210 VB 43223 VB 42211 VB 43225 VB 42213 VB 43230 VB 43220 VB 43233 i J VB 43221 FANNG 002 8 Digital Business System p NG Digital Key Telephone Series anasonic Before using this phone please Communications amp Systems Company read these instructions completely Business Telephone Systems Division Two Panasonic Way caucus NJ 07094 rt Number 550X05701 anvrizmht 100 we 2 Section 750 tanmiined RAarech 1995 The contents of this manual are subject to change without notice and do not constitute a commitment on the part of Panasonic Communications amp Systems Company PCSC Every effort has been made to ensure the accuracy of this document However due to ongoing product improvements and revisions Panasonic cannot guarantee the accuracy of printed material after the date of publication nor can it accept responsibility for errors or omissions Panasonic will update and revise this document as needed The software and hardware described in this document may be used or copied only in accordance with the terms of the license pertaining to said suftware or hardware Reproduction publication or duplication of this manual or any part thereof in any manner mechanically electronically or photographically is prohibited without permission of the Panasonic Communications amp Systems Company PCSC Copyright 1995 by Panasonic Communications amp
15. ON OFF key Using Caller ID Log Format for the Large Display Phone If you have a Large display phone you can view all four levels of the Call Log on one screen Example Press the Call Log key The following display appears Figure 15 Call log format for the large display phone calling number 404 555 0001 lt j Med ag entry viewed through op display ABC COMPANY 4 Name of last entry viewed through top display 404 555 0001 Number of selected entry 404 555 8888 lt Number of second log entry 404 555 9999 lt Number of third log entry 404 555 7777 d Number of fourth log entry 404 555 6666 4 Number of fifth log entry A lt may appear to the right side of one of the entries This indicates the oldest entry in the log Press the soft key next to the desired entry to view the details of a particular call mntiirma 2 Setting Up Your Phone Use the procedures in this chapter to adjust the volume and display contrast of your digital phone and to assign call handling features to FF flexible function keys This chapter covers the following topics Volume and Display Settings 2 Settina Up Your Phone Volume and Display Settings Adjusting Sound Volumes You can adjust the volume of the following while they are in use by pressing the VOL keys e Ringer lt e Speaker Handset Adjusting the Ringing Volume When your phone is not in use you can adjust
16. Setting Up Your Phone C FF Keys er RR 4 a 4 Do one of the following You want to assign a dial code that Enter one of the dial codes listed in will initiate a particular feature the Appendix Dial Code List Note Not all dial codes can be stored in FF keys See the Appen w dix for more information You want one key access to a spe Enter the extension number cific extension number plus the ability to pick up the extension s calls and know when the extension is busy Note If you assign an extension number to an FF key the FF key will light red when the extension is I busy In addition you can pick up a call that is held or ringing at the extension by simply pressing the FF key when it is flashing You want to assign up to six digits Press PROG that you frequently dial ae Enter up to six digits These digits consist of numbers other than speed dial numbers out side lines or feature codes Exam ples include account codes or a voice mail password This type of key is known as an Any Key 5 Press HOLD Notes To use an FF key s function press the key To change an FF key s setup use the procedures described above Using Caller ID Using Caller ID When the Caller ID CID feature is activated your display telephone can display CID information as incoming calls ring at your extension You have access to previous call information via the Caller ID C
17. Voice Mail Transfer 5 Communicating Within Your Office JE Transferring Calls Holding Calls Unscreened Transfers Holding Calls Note This feature requires system programming or a specific DBS configuration and may not be available For information Putting a Call on Hold see your system administrator or DBS dealer Press HOLD during a call In an unscreened transfer you do not announce the call to the If the call is on an outside line retrieve the call by pressing the person receiving the transfer The call simply rings at the appropriate line key The line key will be flashing green phone to which it is transferred If the call is an extension retrieve it by pressing HOLD a 1 During a call press HOLD second time 2 Dial the extension number to which the call will be Answering Two Calls transferred 3 Do one of the following ask your dealer or system 1 Press HOLD to put the first call on hold administrator which is appropriate 2 Press the green flashing FF key for the second call e Replace the handset or press ON OF F or 3 Press HOLD to put the second call on hold e Press PROG and then replace the handset or press 4 Press the green flashing FF key to return to the first call ON OFF Not otes e If you do not pick up a held call in a certain period of time you will hear a tone indicating that the call is still wailing The EXT indicator flashes when you hold an internal call or an
18. Voice Mail Transfer Key 1 Pick up the handset or press ON OFF 2 Press PROG 3 Press the FF key you want to assign R Cammunicatina Within Your Office 7 Breaking Into an Outside Call R Using Speed Dialing Breaking Into an Outside Call E Table 3 Speed dial alphabet entry Note This feature requires system programming or a specific DBS configuration and may not be available For information see your sy stem administrator or DBS dealer This feature allows you to interrupt a busy extension 1 Pick up the handset or press ON OFF 2 Dial the extension number 3 When you hear the busy tone press 4 Note In order to break into a busy extension you must be in the same paging group as the extension Using One Touch Voice Mail Access Note This feature requires system programming or a specific DBS configuration and may not be available For information see your system administrator or DBS dealer The One Touch Voice Mail key can be used to provide one touch access to your voice mailbox In addition it also provides a flashing red light anytime you have voice mail messages Once the key is assigned you will notice that the key flashes when you have a voice message To dial voice mail simply press the key Assigning a Voice Mail Key 1 Pick up the handset or press ON OFF 2 Press PROG 3 Press the FF key you want to assign 4 Press CONF ET a GENESE minntine VAliihin Varir ira 3 Placing Outside
19. all Log feature Caller ID Display The Caller ID display shows the Caller ID number and or name depending on the Caller ID format used Whenever a Caller ID call rings your phone the following information appears on the phone display Figure 10 Example Caller ID display 404 555 5512 mg First line calling number 7 or 10 digits ABC COMPANY lt j Second line calling name up to 15 characters Optional depending on Caller ID format Once Caller ID information is received it can be transmitted along with the call to another phone through call transfer call forwarding etc Caller ID Call Log The Call Log keeps a record of Caller ID calls that ring your phone An FF key can be assigned to flash when there is anew entry in the log When you press the key to access the log the LED tums off Call Log Information Each Call Log entry includes the following call information FF Key Controlling Background Music Controlling Background Music 4 Checking FF Key Setup If your system is set up with a music source you can play I Pick up the handset or press ON OFF music over the speaker of your phone 2 Press CONF 1 Pick up the handset or press ON OFF 3 Press the FF key 2 Dial 53 4 The assigned function appears on the display If background music is already playing through your speaker 5 Replace the handset or press ON OFF these steps tum it off if background music is off th
20. alling Other Extensions Making Internal Calls 1 Pick up the handset or press ON OFF 2 Dial the desired extension or dial 0 for the operator Switching Between Tone and Voice Calling Voice calling causes calls to be connected immediately without making the receiving extension ring Tone calling sends ringing to the called extension During a call press 1 to switch between tone and voice Paging Note This feature requires system programming or a specific DBS configuration and may not be available For information see your system administrator or DBS dealer Calling Paging Groups 00 07 The DBS allows extensions to be grouped into paging groups When you issue a page you can specify the paging group so that your announcement is heard only on the phones that are members of that group Paging groups often include people whose work is related 1 Pick up the handset or press ON OFF 2 Dial and the page group number 00 07 3 Make your announcement 36 5 Communicating Within Your Office 4 Answering Calls Calls can reach your digital phone from several different sources and can be handled in a variety of ways This chapter covers the following topics 3 I Answering Calls 29 Picking Up Calls To answer various types of calls use the following procedures 1 Pick up the handset or press ON OFF 2 Do one of the following To answer Do the following I Acall ringing
21. as with old fashioned rotary phones With tone calling your phone dials by sending a distinctive tone for each digit 1 Pick up the handset or press ON OFF 2 Dial the desired number 3 Press or to switch from pulse to tone calling or vice versa Making Conference Calls You may use your digital phone to create conference calls that include up to four parties Adding an Outside Line 1 To put your call on hold press HOLD or the outside line key you are using 2 Access another outside line 3 Dial the number of the party to be included in the conference 4 Press CONF after the call is answered Adding an Extension to a Conference 1 Press HOLD 2 Dial the number of the extension you wish to add 3 Press CONF after the extension answers 3 Placing Outside Calls Your digital phone in conjunction with the DBS provides several ways for you to place outside calls This chapter covers the following topics Making Calis Using Speed Dialing Redialing Outside Numbers Waiting for an Outside Line Using Account Codes 3 Placing Outside Calls Making Calls Using an Outside Line Access Group You can dial 9 81 82 83 84 85 or 86 to access an outside line Each one of these codes gives you access to a group of outside lines The DBS automatically picks an outside line from the group for you Note This feature requires system programming or a specific DBS configuration and may no
22. at Press the flashing FF key someone else s phone An extension inyour Dial 70 paging group Note Calls are answered in the fol lowing priority order e Page call e Internal call e Outside line a Dial 79 b Dial the number of the ringing extension Pick up the handset or press ON OFF b Dial 78 An extension outside your paging group After hours calls ring ing over a paging speaker or ni ght answer device The DBS allows extensions to be grouped into paging groups When you issue a page you can specify the paging group so that your announcement is heard only on the phones that are members of that group Paging groups often include people whose work is related See Paging on page 36 Some offices have after hours calls ring on a central bell often called a universal night answer device or over a paging system using an external speaker Dialing 78 allows you to answer these after hours calls 30 4 Answering Calls 5 Communicating Within Your Office The DBS provides a variety of features for handling calls within your office This chapter covers the following topics Calling Other Extensions Using Call Forwarding Using Call Waiting Using Message Waiting Using Do Not Disturb Using Absence Messages Announcing to Busy Extensions Breaking Into an Outside Call 46 Using One Touch Voice Mail Access Using One Touch
23. ates that the microphone is tume off MSGE Indicator Indicates that you have a message D Volume Control Keys J pra oi oh ph REDIAL Key Use to redial numbers FLASH Key Use to end an outside call and to restc dial tone without hanging up receiver Understanding Your rhone wa Large Display Phones a Feature ____Deseription OO 16 ON OFF Key Use to make calls without lifting receiver 17 OLD Key Use to hold calls to retrieve held calls and to complete FF key programming 18 Use to speak through the speakerphone Large Display Phone Pliones such as the one shown in the following illustration are distinguished by their large displays The annotated illustration in Figure 2 and Table 2 on page 5 explain the features that are not included on the small display phones Figure 2 Large display phone 0520 Sun AUG 21 John 148 PERSONAL DIAL SYSTEM DIAL EXTENSION va nn a i bmd r va EEE f EO Fm Op eakerphene Appendix Dial Code List This appendix contains a summary of the most commonly used dial codes You can use many of these codes to prograin functions into FF keys Note Some of these functions may not be available in the version of the DBS you have For information contact your system administrator or DBS dealer The following table lists the dial codes The FF Key column indicates whether the code can be progra
24. atirae R Making Call Locking Your Extension 3 Dial the PBX access code see you system administrator or Use this feature to restrict unauthorized access to your phone dealer for the code When your phone is locked it cannot be used to make outside calls It can however be used to make internal calls Controlling Your Extension Lock 1 Pick up the handset or press ON OFF 2 Dial 74 3 Dial the 4 digit lockout code 4 When you hear the outside line dial tone dial the telephone num ber Dialing a Specific Outside Line 1 Pick up the handset or press ON OFF Dial 88 2 i 3 Dial the outside line number 01 64 If your extension is locked this step unlocks it If your 4 extension is unlocked this step locks it Dial the telephone number 4 Press ON OFF Note Your system may be set up to use the forced Least Cos Routing feature If so you cannot dial a specific outside line See you DBS administrator or dealer for more information Making Emergency Calls 911 Calls Note Lockout codes can be set up by your system administrator or DBS dealer In newer DBS systems all extensions can access an outside Using Your Calling Privileges from line then dial 911 regardless of the calling restrictions assigned Another Phone fo the extension In older DBS systems 911 calls can only be made from extensions that are allowed to make outside calls Walking Class of Service COS allows you to use
25. d and want to Finish the second call and handle the calls separately terminate it You are returned to the original call You want to answer the call 2 Do one of the following You want to reply with a text Dial one of the following message digits Note Text messages are 1 Take A Message only available to intemal dis 2 Please Hold 3 Will Call Back 4 Transfer 5 Unavailable play phones Notes The Talkback key is an FF key that has been assigned to the Talkback function The Talkback function is typically used in situations where the extension user must handle more than one call Ifa Talkback key is not set up you must end the call in progress before answering the waiting call e Your original conversation is not interrupted by sending a text message R CGammunicatina Wit in Your ice Using Account Codes Using Voluntary Unverified Account Codes You can enter an unverified account code before making a call or during a call 1 Pick up the handset or press ON OFF unless you are already on a call Press AUTO Press Dial the account code Press If assigning the code before the call access an outside line and dial the desired number A AA A 3 N Using Forced Unverified Account Codes If your system is set up to use Forced Unverified Account Codes you must enter an account code before dialing an outside number 1 Pick up the handset or
26. de line Answering an Announcement To answer an announcement you may use the Talkback key to speak to the announcing party or you may send a text message To Answer with Text 1 While remaining on the line with the original party press CONF 2 Dial the digits 1 to 5 to send a text reply to the party that has just called Transfer z Lt 3 mir Ima Redialing Outside Numbers 2 If necessary access an outside line 3 Do one of the following You are using a PSD number Press the one touch key for the first part of the number Press AUTO Dial the code for the first part of the number You are using a SSD number a Press AUTO Dial the code for the first part of the number 4 Use the one touch keys or speed dial codes to dial the remaining parts of the phone number until it is completed Redialing Outside Numbers Redialing 1 Pick up the handset or press ON OFF 2 Access an outside line 3 Press REDIAL The phone dials the last outside number dialed Auto Redial Some systems allow the last number dialed either outside or inside call to be redialed simply by pressing the REDIAL key 1 When your phone is idle or receiving dial tone press REDIAL 3 Placing Outside Calls 2 Redialing Outside Numbers Auto Repeat Dialing With some systems if the outside number dialed is busy pressing the REDIAL key will repeatedly redial the number until answered or t
27. efault display 10 40 Wed MAR 17 User name Brandy 113 1 Extension Figure 4 Messages received 0 40 We MAR 17 Number of Person that messages gt Heg _Cartex left the first message 1 Understanding Your Phone Display Information Figure 5 Alarm time 10 40 Wed MAR 17 Alarm time Alarml2 30PM 4 Alarm indicator Figure 6 Absence message 5 10 40 Wed MAR 17 Absence In Meeting message Figure 7 Incoming outside call Incoming outside Incoming 03 Outside line call Carter J 115 number Figure 8 Outside call in progress Outside call CO TALK 0 15 Call in progress prog Alan 116 duration Figure 9 Internal calling in use Intercom call Talk Greg Sao Helen 117 Using Caller I Figure 16 Call Log format for the large display phone detailed call information Number of last entry viewed through top display Name of last entry viewed through tc display lt Number 404 555 0001 ABC COMPANY 404 555 0001 ABC COMPANY Name 12 38 WED MAY 28 Time day and date ANSWER Whether the call was answered CFWD lt How the call was routed Press any soft key to retum to the calling number listing form as shown in Figure 15 Other Call Log entries can be viewed by pressing the or keys If these keys are pressed while viewing detailed information the detailed information is displayed for the new selected log entry Exit the Call Log display by pressing the
28. ese aep turn it on Using the Reminder Alarm 1 Pick up the handset or press ON OFF 2 Do one of the following a Dial 4 b Enter the time using 12 hour format HH MM followed by I for a m or 2 for p m You want to cancel the alarm Dial 4 3 Press ON OFF You want to set the alarm eee 3 Saina Up Your Phone FF Keys Using a Headset Dropping Out of a Conference Call To drop out of a conference call press FLASH or ON OFF Using a Headset When headset mode is turned on you can use headset attached to your phone When headset mode is turned off the headset is inoperative 1 Pick up the handset or press ON OFF 2 Dial 51 If headset mode is already on these steps turn it off if headset mode is off these steps tum it on 3 Replace the handset or press ON OFF Controlling Internal Dial Tone Internal dial tone is the tone you hear when you are dialing extensions within your office If you want to you can turn the internal dial tone off so that you do not hear it 1 Pick up the handset or press ON OFF 2 Dial 50 If intercom dial tone is already on these steps tum it off if intercom dial tone is off these steps tum it on 3 Replace the handset or press ON OFF Switching Between Pulse and Tone Calling Switching Between Pulse and Tone Calling When you dial your phone pulse calling dials by sending out a certain number of pulses for each digit
29. eversevnesvnnrnnensvnen Figure 6 Absence message usrerverenarvrrnnnrrneresnevenanvevavernrsevenssennrsener Figure 7 Incoming outside call esrrrrnrorororvrorrvenservavsvansnserseessrreeer Figure 8 Outside call in progress nssvervverovverrsrsenesrvenernnererevrvesstennenn Figure 9 Internal calling itt Use messvserervanrneereronrsrnersverevanvarsveranerrennne Figure 10 Example Caller ID display rererornrrveriorernerennererrvrerserrens 5 Figure 11 Call Log format for the small display phone calling number and name reervasevennerenersenevnvrveravnresersaerenssveessnsnne 5 Figure 12 Call log format for the small display phone time ni AS spade 5 Figure 13 Call log format for small display plione answer information m mm r cervinssssesrsvvnvevnnsvanernnassenerrenrensenssnnessene 5 Figure 14 Call log fonnat for small display phone routing information 57 Figure 15 Call fog format for the large display phone calling number ccsvicasivessacedsasve E EE E 5 Figure 16 Call Log format for the large display phone detaited call information ereesaonovveenersnnnvsvevnnenesvnnvssennsvavesennrereee 5 EEE EEE DERE Table 1 Small display phone features merrrrnrrerververervorvnverrerersennn Table 2 Large display phone features mmssreerrerverosnrrsevsvrarerevererenen Table 3 Speed dial alphabet entry mmerererorenrrronveronersvnenererernersvene i Table 4 DBS account code usage
30. g 39 Callback request 41 Caller ID 55 Calling page zones 00 07 36 Calls answering 29 announcement to busy extension 44 ns behind PBX 14 call 29 holding 31 oe OLE PT i Save Dial Access AUTO Save Dial Registration AUTO AUTO Tone Voice Switch i Note You can assign this fea ture as an Any Key See Any Key Assignment on page 61 PROG Outside Line Queuing 2 Note You can assign this fea ture as an Any Key See Any Key Assignment on page 61 Night Answer Device UNA 78 Pick up SE T Understanding Your Phone Becoming familiar with your Panasonic digital phone will enable you to effectively use its call handling features Note Some features may not be available on your phone For information see your system administrator or DBS dealer This chapter covers the following topics 1 Understanding Your Phone Small Display Phones Small display phones such as the model illustrated below have a smaller display than some other models The annotated illustration in Figure 1 and Table 1 on page 3 explain the features that are typical of this type of phone Figure I Small display phone one DIGITAL 08 24 Tue MAY 09 1 Arthur 113 PROG MUTE CONF AUTO ogg OE Mg Eh DAOA eh HOOF ha OE OF E Appendix Dial Code List eastCosiRouing Access O Message Waiting Set 2 Note You can ass
31. guide Note To enter numbers into name press CONF To resume entering letters press CONF again Press FLASH Repeat steps 7 8 for each character in the name until the entire name is entered 10 When the name is complete press FLASH 11 Press HOLD Note To enter more names repeat steps 4 10 Using One Touch Voice Mail Transfer 5 Press AUTO 6 Enter the voice mail extension number and a password if necessary If you are accessing a Panasonic Voice Mail include a at the end For example if your voice mail number is 500 and you are not using a password you would make the following entry ON OFF PROG FF key CONF AUTO 500 Note The length of the voice mail number including the voice mail extension number password and cannot exceed six digits If more than six digits are required assign the password to a personal or system speed dial number then store the speed dial number rather than your password under the voice mail key See Using Speed Dialing on page 16 7 Press HOLD Using a Voice Mail Key 1 When the VM key flashes press it to connect fo your mailbox Using One Touch Voice Mail Transfer Note This feature requires system programming or a specific DBS configuration and may not be available For information see your system administrator or DBS dealer The One Touch Voice Mail Transfer key allows you to quickly transfer callers directly into voice mail Assigning a
32. he number of retries reaches a set limit 1 After receiving busy tone when dialing an outside number _ press the REDIAL key To cancel Auto Repeat Dialing 1 Replace the handset or press ON OFF Saving and Redialing a Number You can save an outside number for redialing A saved number can be redialed even if it is not the fast number dialed Saving a Number 1 Dial the desired phone number 2 Press AUTO twice 3 Press 4 Replace the handset or press ON OFF Redialing a Saved Number 1 Access an outside line 2 Press AUTO 3 Press i m T TT mm ie Using Absence Messages Using Absence Messages Assigning the Absence Message Absence messages appear on the display of any internal caller who calls your extension 1 Pick up the handset or press ON OFF 2 Dial 71 3 Dial the message number 0 9 4 Dial the date or time of your return using MM DD or HH MM 24 hour format 5 Press ON OFF Note Five absence messages 0 4 are supplied with the DBS Your system administrator or dealer can set up five more customized messages 5 9 The messages supplied with the system are Number Message In Meeting At Lunch Out of Office Vacation Another Office Cancelling the Absence Message 1 Pick up the handset or press ON OFF 2 Dial 71 3 Press ON OFF amp Communicating Within Your Office f Using Do NotDisub gt o Waiting for an Outside Line ge tat ETT SEE
33. hone is not in use press 2 Press the VOL keys to adjust the contrast of the display How the call was routed FF Keys 5 You can set up FF flexible function keys to initiate system Call Log Format features assign specific extension numbers or to store digits The most recent entries are stored first in the Call Log When that are frequently dialed you view the log by pressing the Call Log key you can scroll Note You cannot set up FF keys that are dedicated to outside forward or backward through tlie entire contents of the log lines Contact your system administrator or DBS dealer to make using the and keys The log format varies between the changes to dedicated FF keys Small Display Phones and the Large Display Phone Assigning FF Keys Call Log Format for Small Display Phones I Pick up the handset or press ON OFF 2 Press PROG To view the call log press the Call Log key To view the next call in the log press the key to view the previous call in the log press the key 3 Press the FF key In addition to viewing the calling number information by pressing the Call Log Key you can view the detailed information on each entry by pressing the CONF key Example 1 Press the Call Log key The following displays Figure II Call Log format for the small display phone calling number and name EE 404 555 1212 l Calling number of Call Log Information Bill Smith Calling name nathirne 2
34. ign this fea ture as an Any Key See Any Key Assignment on Message Waiting Answer Message Walling Cancel AUTO FLASH Ye MuieKey Assignment i Night Mode Toggle On Off 52 or 520 some systems Yes attendant only Day Mode 521 some systems Yes attendant only Night Mode 522 some systems Yes attendant only Night2 Mode 523 some systems Yes attendant only 5 Note You can assign this fea ture as an Any Key See Any Key Assignment on page 61 Offhook Voice Announce 3 must be stored in an FF Yes Answer Talkback key 9 Offhook Voice Announce Yes FrivaeyReleme Joon LN Release Rey Assignment 72 Station Lockout Off On 74 4 digit fockout code optional System Speed Dial AUTO 00 89 or 000 199 nr Appendix Dial Code List Dial Code FF Key Aendant Call pS Background Music SeVCance Busy Override j S Ei n F Note You can assign this fea ture as an Any Key See Any Key Assignment on page 61 Call Forward All Calls 720 extension number Call Forward Busy No 721 extension number Answer Call Forward Busy 722 extension number Call Forward To Outside 723 or 720 721 722 or 724 Yes Line AUTO 00 99 000 199 or 900 939 Call Forward No Answer 724 extension number Call Forward Cae Call Pak 3 Ca
35. iting 39 outside line callback 23 telephone 7 Speed dialing personal 16 Index ess a a making 14 E outside placing 13 parking 32 Emergency calls 15 picking up 30 F to attendant 36 FF key direct outside line 14 feature codes 61 Forwarding cancelling 38 setting up 37 using 37 to extensions 36 transferring 33 Camp on callback using 41 Cancelling absence message 43 call forwarding 38 call waiting request 42 Chaining SSD or PSD numbers 20 H Checking PSD numbers 17 aie SSD numbers 20 Client account code programming into PSD code 26 I Communicating within your office 35 in office communications 35 putting a call on hold 31 Conference calls Internal adding an extension 52 calling adding an outside line 52 attendant 36 dropping out of 53 extension 36 making 52 calls handling 36 Controlling station lockout 50 communications 35 D tone voice switching 36 Dial code list 61 L Dialing Locking your extension 50 Auto Repeat 22 Direct outside line key 14 M Display Meet me answer using 37 contrast adjustment 9 Message waiting information 5 answering a request 42 DND 42 cancelling a request 42 Do not disturb 42 sending a request 41 Dropping out of a conference call 53 using 41 ur Preface The Station User Guide is for anyone who uses Panasonic digital telephone in conjunction with the Panasonic DBS Series Telephone System DBS 40 DBS 72 DBS 96 DBS 824 The Panasonic Digital Business Sy
36. l the extension number 3 Press RELEASE ON OFF or PROG to complete the transfer to the voice mailbox Cammunicatina Within Your Office Using Speed Dialin To inserta Press Fase RETA FLASH Hyphen FF6 flexible function key 6 Appears when the number is dialed or checked but not during programming Outside line access code a CONF b Dial the access code 9 or 1 6 5 Press HOLD 6 Replace the handset or press ON OFF Dialing a PSD Number 1 Pick up the handset or press ON OFF 2 If necessary access an outside line 3 Press the desired one touch key Checking PSD Numbers 1 Pick up the handset or press ON OFF 2 Press CONF 3 Press the desired one touch key The PSD number appears on the display 4 Replace the handset or press ON OFF 3 Placing Outside Calls 1 Using Speed Dialing Assigning Names to PSD Numbers PSD names are displayed when you dial the PSD number 1 CA gt e U I Pick up the handset or press ON OFF Press PROG Dial 1 Press AUTO Dial a PSD code 90 99 or 900 939 Note PSD codes correspond to one touch keys Code 90 or 900 key 1 code 91 or 901 key 2 etc For example to assign a name to the PSD number on one touch key 1 use PSD code 90 or 901 Press AUTO once to clear each character in the default name Enter the first character of the name Use the information in Table 3 on page 19 as a
37. ll Waiting G r S G S SE Note You can assign this fea ture as an Any Key See Any Key Assignment on page 61 Glens Dial Toe Oo Direct Trunk Access DND Set Cancel 73 Dee Up Extension Cal Extension Park Pick up rah FLASH GOA Crop FEED Headset Mode On Off ot Intercom Key Assignment g EE F S mall Display Phone keng ar ble 1 Small display phone features Description Display Displays information about phone s cur rent status 2 PROG Key Use to program FF and one touch keys and to adjust ringer volume Depending on the setup of your system may also be used to transfer calls MUTE Key Use to tum speakerphone s microphone on or off CONF Key Use to establish conference calls check FF key and one touch features and scroll through messages AUTO Key Use to access speed dialing enter account codes or for message waiting answer cancel Use to adjust the level of tones back ground music ringing receiver volume and display contrast One Touch Keys Use to make outside calls or to access call handling features Flexible Func Use to access outside lines or to acces tion FF Keys call handling features Outputs tones and voice at your exten sion ND CF Indica Indicates that Do Not Disturb Call Fe 0 ward or Absence Message is set EXT Indicator Lights when you are on a call flashes when you hold a call MUTE Indicator Indic
38. mmed into an FF key Dial Code Specific message message number 0 9 time date 0000 9999 7 or AUTO Yes Table 5 Dial codes Absence Message Set Absence Message Cancel l Account Codes Unverified Account Codes Verified Account Codes Alarm Set Cancel Specific time hour 01 12 minutes 00 59 a m or p m J 2 m 2 p m Answer Key Assignment O Any Key Assignment PROG desired digits Note Any Key Assign up to six digits may be ment allows you to assign any assigned digits other than extension numbers or feature codes Examples include a voice mail password or account codes Using Caller ID Display Informatic Table 2 Large display phone features Description Displays menus information about phone s current status Also provides access to personal speed dial system speed dial extension number function and help menus In newer systems the function menus can be customized according to how your company uses its large display phones See your system administrator or DBS dealer for more information MENU Key Use to retum to the main menu screen PREV Key Use to scroll to the previous menu NEXT Key Use to scroll to the next menu Large display Display Information Both large and small displays indicate the status of the phone Several of the more common displays are illustrated here Figure 3 Idle condition d
39. ou want to send a text message with call waiting optional press one of the following e 5 Visitor Here e 6 Need Help e 7 Important 8 Urgent e 9 Emergency 5 To wait for the called extension to answer remain on the phone To camp on to the extension hang up When the extension becomes free it will automatically call your number Notes e If call waiting is accepted the busy tone changes to a ringing tone Youcannot send a call waiting message to an extension that has an Absence Message or Do Not Disturb registered Using Call Forwarding To forward Then All calls Dial the extension number that you want to forward to Calls when your 721 Dial the extension number phone is busy or does that you want to forward to not answer 723 Calls when your Dial the extension number phone is busy that you want to forward to Calls to an outside line Press AUTO and dial the Note To forward to an appropriate speed dial outside number you number must first assign the Note When forwarding outside number with 723 you can only en der as 9 forward internal calls to an outside number You cannot i i oa JE forward outside calls to an outside number Calls when your Dial the extension number phone does not answer that you want to forward to l Some systems will not allow 9 trunk access code with call forwarding when least cost routing is active or 720
40. s can be used See your system administrator or DBS dealer for the account 2 Dial 73 ne code capabilities assigned to your extenston If DND is on this step turns it off If DND is off this step turns it on 3 Press ON OFF E fammiimnratina thin Your ice 3 Placing Outside Gas gt Using Account Codes Table4 DBS account code usage Account Code Type Voluntary Unverified Forced Unverified Forced Verified ry A Description Account codes of up to 10 digits can be used ona volun tary basis Account codes can be assigned before or during out going calls or during incom ing calls Account codes of up to 10 digits must be entered before dialing an outgoing call Note When using Forced Unverified Account Codes Voluntary Unverified Account Codes can be entered during incoming calls Preassigned account codes of up to 4 digits must be entered before dialing an outgoing call Forced Verified Account codes are also associated with extension dialing privileges For example the Forced Veri fied Account Code 1111 could be associated with call ing privileges that allow long distance and international calls Note When using Forced Unverified Account Codes Voluntary Unverified Account Codes can be entered during incoming calls n Placinna To voluntarily assign account information for spe cific calls To assign mandatory account information for spe cific calls
41. sensevanseene Al Using Do Nol DisturD dsssssvonvcovesseasssnceahisacndentaivasweenseiyeanesuastenaadereantes 42 Using Absence Messages rerasvveraravanenvenssevenennnnennvsnrevsensesvnvenenssnnnene 43 Announcing to Busy Extensions m rerernverrsvevvevannsvernversvsevnvesererenernn 44 Breaking Into an Outside Call enererverorrannerrvnennnnnevvensnesessanerssnesvnnee 46 Using One Touch Voice Mail Access m mmerarovanvanvrerarrsnnrvrversvavnsene 46 Using One Touch Voice Mail Transfer eeerernnnverorvrnevservrenveresrvssene 47 PERSERNE DEE NPE EP LT SIE ENGE EEE EEE EEE SET SEN 6 Using Additional Features wvererssrrrv000 49 Locking Your Extension seereeroranoanernvvnvsenenssenenennsenansevneesvnaasesvenser 50 Using Your Calling Privileges from Another Phone s esesoesoseseessesesssssososesvossessosssssessseoreesossoceseessessneesesoo 50 Switching Between Pulse and Tone Calling cssssrssessereetees 52 Making Conference Calls 52 Using a Headset eeerernreesvvrnnvrrnvensvrnsnarervarsrseverrnnnrsnennsennvevresnnarseneneee 53 Controlling Internal Dial Tone eesrerosenenenvennnrrnnnevnvsvenesvsensvarensseenene 53 Controlling Background Music rserovvrernsnevrnsnvvesnervenvesvenesevnesennneren 54 Using the Reminder Alam emeeserernerennnrenvresnverersvernnsvanerssevnerssreren 54 Using Cather ID suursekusekinkaelseden EE 55 VEE ESS JE ME SSN Appendix A Dial Code List FE is D
42. stem provides you with a powerful set of features for handling calls This manual provides an overview of the digital phones and offers detailed information about using the features provided by the DBS How to Use This Manual We recommend that you read the entire manual before using your digital phone in order to get clear idea of its capabilities What This Manual Contains This manual contains the following chapters Chapter and Title Description Describes features of Pana sonic digital telephones Chapter 1 Understanding Your Phone Chapter 2 Setting Up Your Phone Provides procedures for set ting up telephone features such as display contrast Chapter 3 Placing Outside Provides several procedures Calls for making outside calls Chapter 4 Answering Provides several procedures Calls for answering calls Chapter 5 Communicating Provides procedures for han Within Your Office dling internal calls Chapter 6 Using Additional Provides procedures for Features using advanced features eee ee Preface Notation Used This manual uses the following conventions e References to chapters and sections are enclosed in quotation marks and inclide the title and page number for example Assigning FF Keys on page 9 References to information you are to dial is printed in boldface mixed case characters for example Dial 73 References to the
43. t be available For information see your system administrator or DBS dealer 1 Pick up the handset or press ON OFF 2 Dial an access code for an outside line access group 9 81 86 and the telephone number Notes e If all the outside lines in the group are busy you hear a busy tone Ifthe system is set up for LCR least cost routing dialing the LCR function is activated when you dial 9 LCR automatically routes your call to the least expensive outside line Accessing an Outside Line with an FF Key 1 Press an FF key that is dedicated to an outside line or to a group of outside lines 2 Dial the desired number Calling If the DBS is Behind a PBX 1 Pick up the handset or press ON OFF 2 Access an outside line Another Phone To Assign a Walking COS Code 1 Pick up the handset or press ON OFF 2 Dial 12 3 Enter the four digit Walking Class of Service code 0001 9999 4 Press 4 5 Replace the handset or press ON OFF To Use a Walking COS Code R 1 From the other extension pick up the handset or press ON OFF Dial 13 Enter your extension number Enter your Walking Class of Service code Press 4 Access an outside line SJ HA wr A BB vB Dial the telephone number The Walking Class of Service will remain in effect until you hang up Note The same Walking Class of Service code may be used by more than one extension i einni tinna a
44. t messages can be changed by your DBS administrator or dealer To Speak to the Announcing Party 1 Press the Talkback key 2 Speak with the announcing party 3 Press the Talkback key to return to the original call The Talkback key is an FF key that has been assigned to th Talkback function The Talkback function is typically used i situations where the extension user must handle more than one call The Talkback key must be set up by the system administrator or dealer Transferring Calls with an Announcement Note This feature requires system programming or a specific DBS configuration and may not be available For information see your system administrator or DBS dealer 1 Press HOLD 2 Dial the extension number 3 When you hear a busy tone press 5 4 When you are connected to the called party press ON OFI Announcing to Busy Extensions Announcing to Busy Extensions Note This feature requires syster programming or a specific DBS configuration and may not be available For information see your system administrator or DBS dealer This feature allows you to make an announcement to a busy extension The announcement is only heard by the called party not by the other party he or she is talking to Making an Announcement 1 Pick up the handset or press ON OFF 2 Dial the extension number 3 Press 5 if you hear the busy tone 4 Make your announcement Your voice is heard on the extension not on the outsi
45. telephone keypad are printed using bold uppercase characters for example Press HOLD For More Information For more information about features available with Panasonic DBS systems and digital phones contact your system administrator or DBS dealer or refer to the Panasonic publication Feature Operation Section 700 reece rr ESAS CSS Cs Numerics 911 calls 15 A Absence messages cancelling 43 setting up 43 using 43 Account code client code in PSD code 27 Account codes unverified 25 verified 26 Adding extension to a conference call 52 outside line to a conference call 52 Additional features conference calls 52 locking an extension 50 pulse tone switch 52 reminder alarm 54 station lockout 50 using 49 Adjusting display contrast 9 ring volume phone not ringing 8 sound volumes 8 Announcement to busy extension answering 44 making 44 transferring calls with 45 Another 50 Answering Index waiting 40 message waiting request 42 off hook voice announcement 44 page from any extension 37 page with meet me answer 37 Any key assignment 61 Assigning names to PSD codes 18 PSD numbers to one touch keys 16 PSD numbers to PSD codes 16 voice mail key 46 Automatic redial using 21 Auto Redial 21 Auto Repeat Dialing 22 B Breaking into an outside call 46 Busy override using 46 C Call forwarding cancelling 38 setting up 37 using 37 Call waiting answering 40 scrolling through messages 42 setting up 39 usin
Download Pdf Manuals
Related Search