Datamax Ovation 2 Thermal Label Printer
Contents
1. e o qme E ERIE Te 1 T5 Ea T e es po 5 8 r pepe pe me se ps s pus a Jeje mre n pepe nee qme qs pepe px wee qr quee p pep n pss p Hmlm qmm jsp pepe e qr qm pep pep 5 ppp np pp pi pes p qe p ques p quen e psp Pepe pes pe qp ps pepe Pe pepe pepe E pepe pepe qp p pepe Pope pep pep A 2 OvationTM2 Appendix B Printer Specifications Mechanical Width Depth Height Weight Operating Temperature Printer Specifications Print Type Print Speed Resolution Tear Bar DRAM Memory EPROM Memory OvationTM2 8 8 22 35 cm 10 1 25 65 cm 6 2 15 75 cm 7 Ibs 3 2 kg 40 F to 100 F 4 C to 38 C Direct Thermal 1 1 5 and 2 per second 203 dpi 8 dots mm 300 dpi 11 8 dots mm Tear up 512 kb 512 kb B 1 IMedia Ribbon Media Types Max Media Width Max Print Width Min Print Width Max Print Length Min Print Length Media Thickness Supply Roll Capacity Max Ribbon Width Optional Ribbon Communications Interface Baud Speed Handshaking Parity Stop Bits Data Bits Electrical External Power Supply Printer Specifications Roll Fed Die Cut Continuous Fan Fold 4 65 118 mm 4 1 104 mm 1 25 mm 12 305 mm with standard 375 95 cm 5 1 27 w Present Sensor 0025 01 0635 mm 254 mm 4 on 1 core 4 32. 5 GND DTR20 Shield Shield Figure 1 4 Serial Cables OvationTM2 Getting Started The printer can also be connected to the host with a parallel connection In addition the printer has a unique feature where if you connect both the serial and parallel cables to the printer at the same time the printer will automatically interface to the first connection serial or parallel that transmits valid data After a connection has been made the printer must be turned off and then back on again to change the interface connection 1 6 Loading Media 1 Open the cover 2 Push the printhead latch toward the back of the printer and raise the printhead carrier assembly 3 Place a roll of media labels facing up on the media hub and insert them into the printer Slide the media hub against the roll of media 4 Pull 6 152 mm of media from the media roll in the printer Slide the media guide to the edge of the media 6 Close the printhead carrier assembly and press down until it locks into place Printhead Carrier Assembly Roll Media Media Hub Slide against media ZI P d Slide Cala media Figure 1 5 Loading Media 7 Close the cover and press the Feed Button several times to feed the media and ensure proper tracking Note The printer is factory set for 4 inch media and ribbon when using different width media ribbon please refer to Sectio
3. K CA 7 Darkness On Off Switch Control Figure 1 14 Switches and Indicator Locations Switch Indicator Function ON OFF switch Controls power to the Printer FEED Button Printer in ready state LED ON Press twice Printer feeds media to first print position of next label Press once Pauses Printer press again to resume Printer in alarm state LED fast flash 0 Clears alarm feeds label Press once same level of darkness as the previous head Power LED Solid ON Indicates power is supplied and the Printer is ON Slow Flash Indicates the Printer is in a PAUSED condition Fast Flash Indicates the Printer is in an ERROR condition such as Media Out Ribbon Out if equipped or Jam OvationTM2 13 Getting Started 1 13 Available Options Thermal Transfer Thermal transfer printing requires the use of a ribbon The ink wax from the ribbon transfers to the media by the printer to create an image Thermal transfer printing provides exceptional clarity and scannability External Cutter The external cutter provides ease of automatic cutting for tags and labels after a label is printed This feature attaches to the front of the printer Present Sensor The present sensor allows the printer to be configured for one up printing With the sensor installed the printer will not print the next label until the previous printed label has been removed from the printer DRAM Expansi
4. 12 Switches and Indicators eene 13 Available OptOnS cn p eddie ue ptu ee detenta 14 Printing Labels 2 0 2 1 2 2 2 3 2 4 Pm 17 Programming Commands eee 17 Programming Examples eee 23 Configuration Command String 25 Memory Cartridges 27 Maintenance 3 0 3 1 3 2 3 3 3 4 Introduction lt lt 28 Cleaning the Printhead eee 29 Fine Printhead Adjustment eee 30 Printhead Replacement 203 31 Printhead Replacement 300 32 Troubleshooting 4 0 Introduction Appendix A ASCII Control Code Chart RN Printer Specifications Appendix C Available Fonts and Bar Codes RN Appendix D Error Codes Appendix E Warranty Information eese nennen Figure 1 1 Printer Overview 1 0 Introduction The OvationTM2 hereafter referred to as the printer is a high quality low cost direct thermal and optional thermal transfer label printer The printer s unique construction combines a durable plastic casing with a metal print mechanism to ensure reliability and consistent print registration The combination of powerful capabilities com
5. Table 2 3 System Level Commands concluded 20 Ovation 2 Printing Labels A ST L command switches the printer from the system level to the label formatting mode All command characters after STX L are interpreted as label formatting commands until the label formatting mode is terminated with the command character E All label formatting commands are terminated with hex value 0D Set cut by amount 4 digits nnnn The cutter function will perform a cutting nnnn 4 digits of labels printed action after the number of labels specified before cut Default 0001 A Set format attribute An 1 2 Transparent 3 Opaque 5 Inverse Set column offset amount Cnnnn nnnn in 100 or mm 10 c Set cut by amount 2 digits cnn nn 2 cut amount Set height and width dot size h Horiz dot size can be 1 or 2 Vert dot size can be 1 2 or 3 0 005 steps Default is D22 Place data in global register H_ Enter heat setting Hnn nn 2 digits 1 30 The amount of heat applied per dot row can 10 is nominal and default be used to help control print quality m Set metric mode The printer must be reset in order to return to standard measure Set mirror image mode M must be re sent to cancel Px x A C 10 to 2 0 ips px x 1 0 to 2 0 ips a nnnn in 100 or mm 10 Recall stored label format nn n Label name of up to 16 char terminated by CR A C 1 0to
6. Ovation 2 Operator s Manual Triumvirate is trademark of Agfa Corporation CG Times based upon Times New Roman under license from The Monotype Corporation Ovation SEAQ and PC Batch are trademarks of Datamax Bar Code Products Corporation t EPA POLLUTION PEEVENTEN As an Energy Star Partner Datamax Corporation has determined that this product meets the Energy Star guidelines for energy efficiency Firmware Software Agreement The enclosed Firmware Software resident in the EPROM s is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user s Trade or Business The User agrees not to and not to authorize or permit any other person or party to duplicate or copy the EPROM s or the information contained in the EPROM s The firmware Software is protected by applicable copyright laws and Licensor retains all rights not expressly granted In no event will Licensor or its suppliers be liable for any damages or loss including direct incidental economic special or consequential damages arising out of the use or inability to use the Firmware Software Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax Bar Code Products Corporation No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written
7. EEOC 2 Unlatch the printhead carrier assembly 9 EE RULES Loosen the printhead screw until it is free from the printhead Carefully remove the printhead from the printhead carrier assembly 3 Remove the printhead L Di UE M cables from the back of the printhead Figure 3 4 Disconnecting the Printhead Cable Replacement 1 Connect the printhead cables to the new printhead 2 Position the printhead on the printhead carrier assembly and tighten the printhead screw 3 Ensure that printhead cable is not pinched and that the printhead is clean OvationTM2 31 Maintenance 3 4 Printhead Replacement 300 DPI Removal 1 Turn off the printer Loosen Printhead 2 Unlatch the printhead carrier assembly Loosen the printhead screw until it is free from the printhead Carefully remove the printhead from the printhead carrier assembly Printhead Latch 3 Remove the printhead cables from the back of the printhead Disconnect Printhead Cable 7 Figure 3 5 Disconnecting the Printhead Cable Replacement 1 Connect the printhead cables to the new printhead 2 Position the printhead on the printhead carrier assembly and tighten the printhead screw 3 Ensure that the printhead cable is not pinched and that the Printhead is clean 32 OvationTM2 O
8. Y to RS 232 port Enter Label Formatting Mode Set maximum label length Mnnnn 4 digits default Maximum 12 inches Table 2 3 System Level Commands continued OvationTM2 19 See Programmer s Manual for I format Printing Labels Char Format Set metric flag enter metric mode references set to metric until reset Clear metric flag return to inch mode Form edge offset start of print Onnnn 4 digits in 100 or mm 10 position Cycle cutter Enter character dump mode Controlled pause o y Clear all memory modules o y Select reflective sensor Used for black strip media sensing e g continuous tags butt cut labels Stripe must be printed on back side of media Set up for one print buffer Set for 1 dot buffer processing Use for pecu full length dot buffer processing Printhead dot pattern test label t Test RAM memory module a bbbK module good Must be in Test Mode bbb 256 or 512 for size of module T Char m a LT z Label format field replacement Software Switch settings Vn n 4 Label Present 2 Internal Batch 1 Cutter Enable M Module I D F file type Output sensor values Dumps sensor values status to RS 232 port Select font symbol set optional ySx scalable fonts only y ASCII 0x79 S ASCII 0x54 xx symbol selection Pack module Print internal information and dot Zx Module I D pattern NIN
9. 121100000000100Barcode A lt CR gt Barcode STX L Syntax L line 1 is used to enter the label formatting mode 1 A 93 040 0015 0100 0123456789 11 pi Column 100th inch Row L00th inch Height 100th inch Bar width dots Bar Code Rotation Figure 2 2 Example line 3 000 0000 0100 Barcode A CR Carriage Return Column 100th inch Ign Row ore Horizontal and width multiplier Font Rotation Figure 2 3 Example line 4 24 OvationTM2 Printing Labels 2 3 Configuration Command String The configuration command string sets the operating parameters of the printer The command strings are described below lt STX gt KDwxy CR where w 0 2 Baud Rate 0 9600 12600 222400 3219200 424800 5 N A 621200 729600 Test Mode Word Length 0 8 bits 1 7bits 6 Always Setol where x Print Method 0 direct thermal 1 thermal transfer PresentSensor 0 notequipped 1 equipped Alternate Char 0 standard 1 main frame Set O disabled 1 enabled 6 Always Setti 0 0 0 0 0 00 where y 0 gap edge 1 reflective 2 continuous 3 6 Awaysl Setol 00 0 0 0 O factory defaults Example lt STX gt KD A CR Sets the printer to 9600 baud 8 bit word length no parity A Sets the printer to therma
10. Slide the direct thermal transfer switch to the transfer position OvationTM2 Getting Started Direct Thermal Transfer Switch Direct Transfer Figure 1 8 Selecting the Print Type 6 Load the printer with media see Section 1 6 and ribbon When loading ribbon be sure to guide the ribbon through the printhead carrier assembly as shown below Route ribbon through Printhead Carrier Assembly Wrap end of ribbon around empty core on Ribbon Take Up Hub lt Latch Figure 1 9 Routing the Ribbon 7 Close the cover Press and hold the feed button down while powering on the printer Continue to hold down the feed button until the printer starts to move the media then release The printer will now print a configuration label that confirms the thermal transfer mode is set 8 After printing a configuration label you must cycle power To cycle power simply turn the printer off for 30 seconds and then back on The printer will remain set for thermal transfer mode Note The thermal transfer mode can also be set with the configuration command STX KD see Section 2 3 8 OvationTM2 Getting Started 1 9 Adjustments for Various Sizes of Ribbon or Media 1 9 1 Ribbon Width Adjustment The adjustable ribbon handler feature allows adjustment to the ribbon supply hub which provides optimum tension when using different widths of media or ribbon 1 Turn off the printer 2 Hold the ribbon supply spindle
11. and rotate the ribbon tension adjustment knob to meet your media ribbon widths based on the table below Ensure that the ribbon tension adjustment knob is turned fully to the clockwise or counter clockwise position the knob will no longer turn once it is in the proper position do not force or over turn Counter Clockwise Ribbon Tension Adjustment Knob Figure 1 10 Adjusting for Media Ribbon Width Direction of Rotation Size 1 2 inches wide 2 4 inches wide Counter Clockwise Continue turning the ribbon tension adjustment knob until it will not turn any further in either the clockwise or counter clockwise position Ovation 2 9 Getting Started 1 9 2 Media Width Adjustment clockwise until print quality The thumbwheel on the side of the printhead carrier assembly allows the printhead to be adjusted for various sizes of media The numbers on the thumbwheel serve only as a reference point and do not correspond with a particular media width Printhead Carrier Assembly Wide Load media into the printer Print a label if it is light on the right hand side then move the thumbwheel to the right see example below An internal test label can be generated by holding the feed button down and turning the power switch until the media moves The first label printed is the configuration label which provides information on the printer set up The second label printed is the test pat
12. type of ribbon is being used Skips every other label Print quality is good but skips every other label e label is formatted too close to the top edge of the form Leave white space equal to 8 dot rows at the top of the label approximately 02 5mm e The media sensor or media sensor circuitry may be defective call for service Unable to print in rotation 4 e The characters are formatted outside the dimensions of the label Check that the row column values provide enough room for the height of the characters or bar code to be printed Prints light on the right side of the label e The media width adjustment thumbwheel is set for a narrower media width than the actual media being used see Section 1 9 The printhead is adjusted for thick media or cardstock e The printhead is not properly aligned call for service e The printhead is not locked down OvationTM2 35 Troubleshooting Printer fails to turn on e A fuse may be blown call for service e Faulty AC cord e A bad power switch may exist on the printer call for service e Afaulty AC wall outlet Label advances 1 2 inches before a fault indication e ribbon is installed incorrectly Make sure that the dull side side with ink is facing the paper e A bad ribbon paper combination is resulting in an insufficient amount of friction between paper and ribbon Ensure that the correct type of ribbon is being used Label advances 12 inche
13. 109mm Matched to media approx 361 110m long 1 5 O D on 5 core RS 232 DB 9 and Centronics Parallel 1200 to 19200 bps Xon Off CTS DTR Even Odd or None 1 or2 7 or 8 Nominal 115 or 230 VAC IN 19 VAC OUT OvationTM2 Printer Specifications Fonts 10 Resident Styles Resident Fonts to 8 Reverse Image Rotated 0 90 180 270 degrees Available Bar Codes Code 39 Ext Code 39 Code 93 Ext Code 93 Code 128 UCC Code 128 B amp C Codabar Interleaved 2 of 5 UPC A UPC E UPC Ship C Code EAN 13 EAN 8 128 POSTNET MaxiCode PDF417 Options Present Sensor FLASH Memory Cartridges External Cutter Thermal Transfer DRAM Memory Expandable to 1MB Wall Mount External Battery Pack Time Date External Media Supply Stand PC Batch Software OvationTM2 B 3 B 4 Printer Specifications OvationTM2 Appendix Available Fonts and Bar Codes All character fonts and bar codes available with the printer are described in this section Each font and bar code has a name associated with it for use in programming Human readable fonts have numeric names while bar code fonts have alpha names Uppercase alpha names will print bar codes with human readable interpretations Lowercase alpha names will print bar codes only Fonts Fonts 0 through 8 use the slash zero 9 conventions for distinguishing between the zero and the alphabetic O These fonts are non p
14. 2 0 ips Store label format in module sann n destination module A Memory Module A nn n label name 16 char max T Set field data line terminator Tnn nn 2 digit ASCII Hex 00 FF Make previous field a string replace field Enter quantity of labels to print Qnnnn nnnn quantity Table 2 4 Label Formatting Commands continued OvationTM2 2 Printing Labels Terminate label formatting mode Select font symbol set optional scalable 5 xx fonts only ASCII 0x79 S ASCII 0x54 xx symbol selection z or Zero 0 conversion to O Z eliminates slash Make last field entered increment numeric Make last entered field incrementing p Zero fill character ii Data added to field Make last field entered decrement numeric pii Make last entered field decrementing Zero fill character ii Data subtracted from field Make last field entered increment pii Make last entered field alphanumeric incrementing 0 Z Zero fill character ii Data added to field Make last field entered decrement pii Make last entered field alphanumeric decrementing 0 Z Zero fill character ii Data subtracted from field Set count by amount nn Set count by amount nn 2 digits Skip of labels before updating count fields and time fields Table 2 4 Label Formatting Commands concluded There are two special commands used by the printer the STX S Recall
15. 2345678905 Bar Code K Plessey Bar Code L Interleaved 2 of 5 w modulo 10 01234567890 checksum and shipping bearer bars 12 34567 89012 8 Bar Code M 2 Digit UPC Bar Code N 5 Digit UPC addendum addendum Bar Code O Code 93 Bar Code p Postnet OvationTM2 Available Fonts and Bar Codes Bar Code Code Bar Code UCC EAN Code 128 128 KMART NON EDI 2 3456789 34 123 Bar Code 5 UCC EAN Code Bar Code T Telepen 128 Random Weight 01 738750292 3202 001800 21 10123456 Code u UPS MaxiCode Bar Code v FIM Ke Code 2 PDF 417 8 OvationTM2 Appendix Error Codes The error codes that may be transmitted by the printer are described here Lowercase There is an input buffer overflow situation Uppercase This code is sent every time the printer is turned on It signals that there was a hardware reset Uppercase T This code signals that there was a software reset A software reset results from sending the lt SOH gt command sequence to the printer or by doing a front panel reset OvationTM2 D 1 D 2 Error Codes OvationTM2 Appendix Warranty Information Datamax Limited Warranty Statement Ovation 2 Label Printer Printer Datamax Corporation warrants to Purchaser that under normal use and service the Ovation 2 Label Pr
16. FGHIUKLMNOPQRS1 C 4 OvationTM2 Available Fonts and Bar Codes Bar Codes Valid ASCII Characters 32 36 37 42 43 45 57 65 90 11 Yes 48 57 Numeric only Option V used in the 6th amp 7th position C 6 Yes 48 57 Numericonly 21 41 ID Varies No 4857Numericony 2 l 3 1 F 12 Yes 48 57 Numeric only Option V used in the 7th amp 8th position K Up to M 10 48 57 Numeric only 14 Option is Last Character for Second M 11 Checksum Varies No 0 127ASClIchaacters 21 41 Ip Varies Yes 48 57 Numeric only Same as fonts _ 19 Yes 4857Numeicoly 523 41 4857Numeicoly 21 41 Table B 3 Bar Code Characteristics Uppercase bar code identifiers I D s have corresponding lowercase LD s that when selected suppress printing of associated human readable text OvationTM2 C 5 Available Fonts and Bar Codes Bar Code Code 3 of 9 Bar Code B UPC A MM 1812345 67890 5 Code UPC E Bar Code D Interleaved 2 of 5 0123456790 012345 7 Code 128 EAN 13 81234567890 a 123456 789012 Bar Code G EAN 8 Bar Code Health Industry Bar Code HBIC AO AA ON 0 1235 4565 C 6 OvationTM2 Available Fonts and Bar Codes Bar Code I Codeabar Bar Code J Interleaved 2 of 5 w modulo 10 checksum 2 123455788020 81
17. Global Data and the STX T Print Date and Time commands Unlike the other label format commands which follow the STX L command these special commands are entered directly into the data field lt STX gt S Recall global data and place in field lt STX gt T Table 2 5 Special Label Formatting Commands 22 OvationTM2 Printing Labels The commands used for bit mapped font loading are usually generated by font creation software However the assign font ID number command must be sent to the printer before the font file Font loading commands are listed in Table 2 6 CC P PR Description Assign Font ID Number ID Number 100 to 999 Character Code Character Download Data Bytes of Bit mapped Data Table 2 6 Font Loading Commands CC z Command Character P Must Supply Parameters Y N PR printer Responds Y N 2 2 Programming Examples STX L CR H07 CR D11 CR 19110080100002510K OHM 1 4 WATT CR 1a6210000000050590PCS CR E 10K OHM 1 4 WATT Figure 2 1 Sample Label OvationTM2 23 Printing Labels The example shown below prints out a Code 3 of 9 bar code with a wide to narrow bar ratio of 3 1 and can be used to print any of the bar codes shown in Appendix B by altering the example s fields Refer to Figures 2 2 and 2 3 for a brief explanation of the data fields 8123456789 lt STX gt L lt CR gt D11 lt CR gt 1A93040001501000123456789 lt CR gt
18. L 0 TEMP 89 POT 212 133 RIBN 0 COUNTER INFORMATION ABSOLUTE VALUES 9 18 1994 RESETTABLE VALUES 9 18 1994 LENGTH 713 INCHES LENGTH __ 576 INCHES 10 HOURS TIME 4 HOURS MEMORY CONFI GURATI ON NTERNAL MODULE 12 SCALABLE FONTS Figure 1 12 Configuration Test Label Ovation 2 11 Getting Started The second label printed is the test pattern label This label is used to determine whether the printhead is in need of replacement Good and Bad Test Pattern labels are shown below onum Good Test Label Indicates that the printhead is operating normally vane p esp QUAS Bad Test Label Streaks in test label indicate a dirty or faulty printhead Chapter 3 for cleaning F and replacement Figure 1 13 Printhead Test Label 1 11 Setting the Printer to the Factory Defaults With the printer off press and hold the feed button while turning the printer on Continue to hold the feed button for 60 seconds and then release The printer will now be set to the Factory Defaults which are shown in Table 1 1 9600 Word Length Table 1 1 Factory Default Settings 12 OvationTM2 Getting Started 1 12 Switches and Indicators Descriptions and locations of the Printer s switches and indicators are shown below Power LED Feed Button
19. ftware package This chapter explains some of the basic programming commands that are required when writing programs to generate label formats A programmer s manual can be obtained by mailing or faxing the request card located in the back of this manual 2 1 Programming Commands In order to be ready for a command sequence the printer must first receive a special character called an attention getter that informs the printer that it is about to receive a command and the type of command it will be Immediate commands system level commands and font loading commands each have their own attention getter The attention getter character is followed by a command character that tells the printer what action to take ASCII Decimal HEX DOS a Immediate Commands System Level Commands Font Loading Commands Table 2 1 Attention Getters OvationTM2 17 Printing Labels When the printer receives an immediate command it will cease whatever it is doing and perform that command Commands of all types must be in this sequence 1 Attention Getter Command Character 3 Parameters that must be entered by the user if any Command Must Enter Printer Command Character Parameters Responds N Y Send ASCII status string Toggle pause SOH shutdown Send batch quantity Send status byte Table 2 2 Immediate Commands 18 OvationTM2 Printing Labels The system level commands are used to create formats load and store grap
20. hic information and control the printer Table 2 3 provides a brief description and format of each system level command character Description Format Set time and date Format AwmmddyyyyhhMMijjj 16 digits total w digit week 1 is Monday 2 digits for month dd 2 digits for day 4 digits for year hh 2 digits for hour 24 hr ft MM 2 digits for minutes j 3 digits for Julian I D value jj Enable feedback characters Returns 30 after each label and 31 after each batch of labels B Get printer time and date information Print time and date to port cnnnn length of paper to feed per label di formatting in memory Set quantity for stored label Ennnn Set Quantity for stored label e Select edge sensor for see through media sensing Feeds one label at a time f Set form stop position Backfeed Set distance to peel tear off position fnnn 3 digits from sensor Print last label format ccc Input graphics data block A bank designation an optional word length modifier a format designation and up to a 16 character string to identify the stored image data Download scalable font Set pause for each label pa K Extended System Commands Kn n Q For query D Database Configuration S W or M Set configuration R Reset fxxxx 4 digit number Distance between TOF sensor and stop position r Resettable counters reset Test RS 232 Port with a Y if ok Sends character
21. ies are available in both 115 and 230 AC voltages Ensure that the power supply shipped with your printer matches your electrical service Connect power supply to printer before plugging into AC outlet Power Connector A AC Outlet 4 Plug Figure 1 2 Connecting power to the Printer OvationTM2 3 Getting Started 1 4 Interfacing to the Printer The printer can be connected to the host via a serial or parallel cable Host Computer Printer Serial Ports Parallel Port Parallel Serial Figure 1 3 Interfacing to the Printer 1 5 Interface Cables An interface cable is necessary to connect the printer to the host The interface between the printer and the host will be either a serial RS 232C or parallel cable Cable configurations for serial RS 232C interfaces are shown below contact your reseller for part numbers and ordering information Host DB 9S TX 3 RX2 CTS 8 DSR 6 Printer DB 9P Host DB 25S Printer DB 9P 2 RX TX 2 2 RX 3 TX RX 3 3 TX r7 RTS r7 RTS 4 DTR CTS 5 4 GND 5 4 Shield 8 CTS DSR 6 8 CTS 5 GND GND 7
22. ing make sure all openings on the printer are not blocked e not place the printer on or near a heat source e Do not use your printer near water or spill liquid into it e Be certain that your power source matches the rating listed on your printer If you are unsure check with your dealer or with your local power company e Do not place the power cord where it will be walked on If the power cord becomes damaged or frayed replace it immediately e Do not insert anything into the ventilation slots or openings on the printer e Only qualified trained service technicians should attempt to repair your printer Contents Getting Started 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 1 10 1 11 1 12 1 13 INTOCUCUOI sectia beata m 1 Unpacking and Inspection 2 Additional Requirements 2 Connecting Power pp 3 Interfacing to the Printer eee 4 Interface Cables eee or ere er 4 Lading Medid seneese ii at tt at 5 Loading Media for Peel Configuration 6 Loading Ribbon Thermal Transfer Option 7 Adjustments for Various Sizes of Ribbon or Media 9 1 9 1 Ribbon Width Adjustment eese 9 1 9 2 Media Width Adjustment see 10 Power up Configuration and Self Test 11 Setting the Printer to the Factory Defaults
23. inter purchased hereunder shall be free from defects in material and workmanship for a period of one year 365 days from the date of shipment by Datamax Corporation Expendable and or consumable items or parts such as lamps fuses labels and ribbons are not covered under this warranty This warranty does not cover equipment or parts which have been misused altered neglected handled carelessly or used for purposes other than those for which they were manufactured This warranty also does not cover loss damages resulting from accident or damages resulting from unauthorized service OvationTM2 E 1 Warranty Information Thermal Printhead This warranty is limited to period of one year 365 days or 1 000 000 linear inches of use whichever comes first for the Ovation 2 Label Printer thermal printhead This one year 365 day warranty is valid only if a Datamax approved thermal or thermal transfer label media is used as defined in the then current Datamax list of approved thermal thermal transfer media a copy of which is available from Datamax Failure to use Datamax approved media is justification for invalidation of this thermal printhead warranty This warranty does not cover printheads which have been misused altered neglected handled carelessly or damaged due to improper cleaning or unauthorized repairs Warranty Service Procedures E 2 If a defect should occur during the warranty period the defective unit sha
24. l transfer no present sensor standard character set no cutter OvationTM2 25 26 Printing Labels Sets the printer to gap edge media OvationTM2 Printing Labels 2 4 Memory Cartridges Modules The printer has one memory cartridge slot that can be used to store graphic images smooth formed fonts and label formats that can be recalled by host computers The use of memory cartridges other than those specifically designed for the printer can cause damage to both the cartridge and the printer Write Protect Switch Memory Cartridge Memory Cartridge Slot Figure 2 4 Inserting a Memory Cartridge Note When turned the write protect switch will not allow data to be written to the cartridge ensuring that important data is not overwritten OvationTM2 27 Maintenance 3 0 Introduction This chapter covers the cleaning adjusting and some troubleshooting tips involved with your printer In addition the following table provides a recommended cleaning schedule for the various parts of your printer Method Printhead Turn off the printer before cleaning After every roll of the printhead Use solvent on a media cotton swab to clean the printhead from end to end Platen Roller Turn the power off Rotate the After every roll of platen roller and clean it thoroughly media with solvent and a cotton swab Peel Off Rotate the peel off roller and clean it After every r
25. ll be returned freight and insurance prepaid in the original shipping containers to Datamax at 4724 Parkway Commerce Blvd Orlando Florida 32808 A Return Material Authorization RMA number must be issued before the product can be returned To open an RMA please call Datamax Customer Service Support Department at 407 523 5540 Please include your RMA number on the outside of the box and on the shipping document Include a contact name action desired a detailed description of the problem s and examples when possible with the defective unit Datamax shall not be responsible for any loss or damages incurred in shipping Any warranty work to be performed by Datamax shall be subject to Datamax s confirmation that such product meets Datamax s warranty In the event of a defect covered by its warranty Datamax will return the repaired or replaced product to the Purchaser at Datamax s cost With respect to a defect in Hardware covered by the warranty the warranty shall continue in effect until the end of the original warranty period or for sixty 60 days after the repair or replacement whichever is later OvationTM2 Warranty Information General Warranty Provisions Datamax makes no warranty as to the design capability capacity suitability of any of its hardware supplies or software Software is licensed an as is basis without warranty Except and to the extent expressly provided herein and in lieu of all other
26. n 1 9 Ovation 2 gt 1 7 Getting Started Loading Media for Peel Configuration Open the cover Push the printhead latch toward the back of the printer and raise the printhead carrier assembly Place a roll of media labels should be facing up on the media hub and insert into the printer Pull the Peel off Lever forward to the open position Remove 6 152 mm of labels from the backing Route the backing over the tearbar and behind the peel off shaft as shown below Peel Off Lever 0520 6 Peel Off Tearbar CLOSED OPEN Figure 1 6 Loading Media for Peel Configuration Push the Peel off Lever back to the closed position Close the printhead carrier assembly and press down until it locks into place Close the cover and press the feed button two or three times to feed the media and ensure proper tracking The labels will separate automatically as it is feed through the printer OvationTM2 Getting Started 1 8 Loading Ribbon Thermal Transfer Option 1 Open the cover 2 Remove the two ribbon hubs 3 Slide the ribbon and empty core onto the hubs making sure that the ribbon unwinds and rewinds b Slide ribbon and empty core onto hubs p Push in and lift up to remove ribbon hubs Ribbon Take Up Hub Figure 1 7 Ribbon Hub Removal 4 Place the ribbon supply hub back into the thermal transfer assembly 5
27. oll of Roller thoroughly with solvent and a media cotton swab media Recommend using a solvent that contains isopropyl alcohol OvationTM2 28 Maintenance 3 1 Cleaning the Printhead Warning Turn off the printer and unplug the unit from the outlet before cleaning the printhead 1 Turn off the printer and open the cover 2 Push the printhead latch back toward the back of the printer and raise the printhead carrier assembly 3 Using a cotton swab dipped in isopropyl alcohol rub the cotton swab along the printhead Printhead Cotton Swab Figure 3 1 Cleaning the Printhead Note The printhead should be cleaned every time a new roll of media is installed OvationTM2 29 Maintenance 3 2 Fine Printhead Adjustment A fine printhead adjustment set screw is located on top of the printhead carrier assembly that can used for adjusting print quality This adjustment is set at the factory and should not need further adjusting however with different types and thickness of media some adjustment may be necessary To adjust the printhead turn the set screw until optimum print quality is obtained some trial and error may be necessary Adjust until optimum print quality is obtained Fine Printhead Adjustment Set Screw Allen Set Screw Figure 3 3 Fine Printhead Adjustment 30 OvationTM2 Maintenance 3 3 Printhead Replacement 203 DPI Removal 1 Turn off the printer
28. on The DRAM expansion option increases the printer s memory to 1 The additional memory allows for larger label formats to be loaded into the printer s memory thereby making it possible to print longer labels FLASH Memory Cartridges FLASH memory cartridges are available in 256K and 512K sizes and are used for permanent storage of custom fonts formats and graphics OvationTM2 Getting Started PC Batch Software This label creation software package is available IBM PC or compatibles Wall Mount Assembly This space saving device allows the printer to be mounted to wall or other vertical surface using specially designed mounting plate Time Date This feature allows the printer to maintain the current time and date This is useful when printing labels that require the current time or date to be included within the label format External Media Supply Stand The external media supply option allows the use of large media supply rolls up to 8 inches in diameter on 1 3 cores External Battery Pack This option allows the printer to be operated virtually anywhere since its power is not dependent on an AC receptacle The battery easily attaches to the printer and can last up to 10 hours OvationTM2 15 16 Getting Started OvationTM2 Printing Labels 2 0 Introduction Labels can be generated using RS 232 or parallel communications to a host computer or a PC with a compatible labeling so
29. ont 3 62 character alphanumeric upper and alphanumeric uppercase lower case ent 2 FONT 3 76123456789 Coeaaaace8ei iiHREgopo RBCDEFGHIJKLMNOPORSTUUUXYZ Qug00e xfa 107 9454 CAREOULENER C2 OvationTM2 Available Fonts and Bar Codes Font 4 62 character Font 5 62 character alphanumeric uppercase alphanumeric uppercase si CE 123456769 Font 6 62 character alphanumeric uppercase FONT 6 HS 0123456 769 ABCDEF GHIJKL MNOPORS TUVWXYZ CRREDUZUNCD OvationTM2 C 3 Available Fonts and Bar Codes Font 7 OCR A size I Font 8 OCR B size III Font 7 Font 8 Ip BC ni 7 0123456789 0123456789 lt gt 8 lt gt CENSTXZ ABCDEF GHIJKLMNO PORSTUVUXYZIN lin abcdefghijklmno parstuvuxyzt ll Font 9 Internal Triumvirate font Point sizes are selected by the number in the bar code height Larger point sizes can be obtained by increasing the height and width multipliers see the Programmer s Manual for more information 4pt ABCDEFGHIJKLMNOPQRSTUVWXY Zabcdef ghi kImnopqrstuv wxy 201234 567 89 5 pt ABCDEFGHIJKLMNOPQRSTUVWXY Zabedetghijkimnopqratuvwxyz01 23456789 6 pt ABCDEFGHIJKLMNOPQRSTUVWXY Zabedefghijkimnoparstuvwxyz0 123456789 8 pt ABCDEFGHIUKLMNOPQRSTUVWXYZabcdefghijkImnopqrstuvwxyz01234 10 pt ABCDEFGHIJKLMNOPQRSTUVWXY Zabcdefghijklmnop 12 pt ABCDEFGHIJJKLMNOPQRSTUVWXYZabcdefc 14 pt ABCDEFGHIJKLMNOPQRSTUVW XYZ 18 pt ABCDE
30. pact design easy to use features and affordable pricing set a new standard for direct thermal and thermal transfer label printers This manual provides all the information necessary to operate your printer To print labels tags or tickets refer to the instructions included with the software you are using to create the labels OvationTM2 1 Getting Started 1 1 Unpacking and Inspection Inspect the shipping container s for damage if damage is evident notify the shipping company to specify the nature and extent of the damage Remove the printer from the packaging material and check the contents of the package In addition to this manual the following items should be included e Label printer External power supply e Special or additional items purchased It is a good idea to save the carton and packaging materials in the event shipping the printer is required 1 2 Additional Requirements The following items are necessary to generate labels with your printer It may be a good idea to contact your local reseller for advice on which media and software is best suited for your needs e Serial or parallel cable see Section 1 4 e Power cord for 230 VAC operation only 120 VAC units come with a power cord e Applicable media e Applicable software 2 OvationTM2 Getting Started 1 3 Connecting Power The printer is powered from an external power supply that connects to the printer as shown below Power suppl
31. permission of Datamax Corporation Copyright 1999 by Datamax Corporation All rights reserved Printed in the United States of America Part Number 88 2185 01 Revision B2 Agency Compliance and Approvals FCC This device complies with Part 15 of FCC rules Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Important Safety Instructions This printer has been carefully designed to give you many years of safe reliable performance As with all electrical equipment there are a few basic precautions you should take to avoid hurting yourself or damaging the printer e Carefully read the installation and operating instructions provided with your printer e Read and follow all warning instruction labels on the printer e Place the printer on a flat firm solid surface e protect your printer from overheat
32. roportional monospaced fonts all of the characters take up the same amount of space when printed The sizes of these fonts are shown in Table B 2 The Triumvirate font number 9 is a proportional font each character will take up a different amount of space when printed la 156 157 165 168 225 156 157 165 168 225 156 157 165 168 225 DD ete 156 157 165 168 225 8 32 48 57 60 62 67 69 78 83 84 88 90 32 126 128 169 171 173 181 184 189 190 198 199 208 216 222 224 237 241 243 246 250 Table B 1 Valid Human Readable Font ASCII Characters OvationTM2 C 1 Available Fonts and Bar Codes Table B 2 lists the font sizes The numbers indicate the number of dots 7 5 Font B 5 23323 Font 18 1 2 Font3 2 14 2 gt 36 18 3 Jf Fonts 52 18 3 Font 64 32 4 Font Ponte 2 15 5 Oo Table B 2 Font Sizes Font 0 96 character Font 1 145 character upper and alphanumeric upper lower case alphanumeric and lower case w descenders and ascenders Font Font 1 he 70123456789 lt gt 78 0123456789 lt gt 72 ABCDEFGH IJKLMNOPORSTUUHXYZ 1 ABCCEF SAI IKLMNOP abcdefgh ijk ImnoParstuuuxuz 1 CueaaaaceeeiiiHHEaFeco ORSTUUAXYZ UN 1 uuuUUef9x a iouAN22244R abcde shiiklmnoe Parstuvuxa2t 17 Font 2 138 character F
33. s before a fault indication e The media sensor or media sensor circuitry may be defective call for service The labels start to print on an angle and the top of form is not able to be sensed improper tracking of media commonly seen when switching between various widths of stock The media is not loaded properly see Section 1 6 When loading media be certain that the media hub and media guide are against the media 36 OvationTM2 OvationTM2 Troubleshooting A Appendix A ASCII Control Code Chart Char Dec Hex Char Dec Hex Char Dec Hex NUL 00 32 20 96 60 1 33 21 a 97 Js 22 B 66 fe 98 e 9 ID 44 a 100 64 IE 45 le 101165 o 38 26 102166 Bs Jos e 104 168 ar 109 i 105 69 yr u x 107 6B 45 2D m 109 6D 46 2E 79 4F o ufe IE so so jp 112 70 Q 51 lg 1371 R 52 le 154 36 86 56 s ss 38 IX 88 ss 19 157 39 8 5 __ 5 159 3B i 124 7C Je 126 7E ELA LN ERN d Note For the software handshake XON XOFF commands XON DC1 XOFF DC3 OvationTM2 A 1 ASCI Control Code Chart Gr ec Tex Ghar Hex Ghar nec Tex Char c er e lefoje qm pe n ms pg
34. tern and shows print quality see Section 1 10 for additional information the test label indicates that the Rotate Light print on thumbwheel the right side of along edge starts thumbwheel to lighten should be adjusted 10 clockwise OvationTM2 Getting Started 1 10 Power up Configuration and Self Test With the printer off load the die cut media the media must be at least 4 inches wide and ribbon if printing in thermal transfer Press and hold the feed button and turn the printer on the power LED should be continue holding the feed button until the media begins to move then release it The printer will automatically detect if a ribbon has been installed and will then print two test labels After performing a power up and self test the printer will be in the character dump mode Turn the printer for approximately 25 seconds then back on to restore normal operation The printer must remain off for 25 seconds in order for the main board to properly reboot The first label printed will be the configuration label which lists the printer s configuration and status Note that this configuration label shown below was printed from a printer that had the time date option installed FRI SEPTEMBER 026 1997 19 29 244 ROM CHECKSUMS U09 U10 SYSTEM RAM CHECKS____ 6000 SYSTEM RAM SIZE__ 512 KBYTES CONFI GURATI ON 9600 8 DIRECT INPUT VALUES PAPER 228 EDGE 179 REF
35. vationTM2 Maintenance 33 Troubleshooting 4 0 Introduction Occasionally situations occur that require some troubleshooting skills Possible problem situations and potential solutions are listed in this section While not every situation is addressed you may find some of these tips helpful After the correction action is taken press the feed button to clear the alarm Contact a qualified service technician for problems that persist or are not covered in this section Unacceptable print quality e Dirty printhead Clean the printhead see Section 3 1 e The printhead temperature is too high Use the software control to adjust the burn time or heat setting or adjust the darkness POT located on the back of the printer e The incorrect ribbon paper combination is being used check the ribbon type being used The Printer does not print or prints several labels at once The labels are incorrectly loaded see the loading instructions on the inside cover of the printer or Section 1 6 The media sensor or media sensor circuitry may be defective call for service OvationTM2 34 Troubleshooting The ribbon does not advance The printer advances paper but ribbon does not advance e The ribbon is installed incorrectly Make sure that the dull side side with ink is facing the paper e A badribbon paper combination 1 resulting in an insufficient amount of friction between paper and ribbon Ensure that the correct
36. warranties there are no warranties expressed or implied including but not limited to any warranties of merchantability or fitness for a particular purpose Purchaser shall be solely responsible for the selection use efficiency and suitability of Datamax s products Limitation of Liability In no event shall Datamax be liable for any indirect special or consequential damages or lost profits arising out of or relating to Datamax s products or the performance or nonperformance thereof even if Datamax has been advised of the possibility thereof Datamax s liability if any to its purchaser or to any customer s of its purchaser shall in no event exceed the total amount paid to Datamax by the initial purchaser of the defective product In the event any implied warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose are found to exist such warranties are limited in duration to the period of the warranties set forth above Some States do not permit the exclusion of incidental or consequential damages and in those States the foregoing limitations may not apply The warranties here give you specific legal rights and you may have other legal rights which vary from State to State OvationTM2 E 3 4 Warranty Information OvationTM2
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