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Exabyte EXB-430 430 Tape Library 2x M2 SCSI LVD (EXB430) Tape Drive

1. 106 Tape Media for VXA 2 etes io penus 107 Power cord 107 120 volt power cord 107 220 volt power cord 108 SCSI cable and terminator specifications 108 BG AIO T 108 SCSI bd vta 109 Ethernet 109 INSTALLATION AND OPERATION 1004025 AUGUST 2002 B SCSI Configuration 111 SCSI Kesipce lu A 111 SCSI bus considerations cscccecececccccccececcececececcccecececetcceuscens 111 DEVS CS le ecran 111 Wide SCSI DENN 112 SS NI 112 SCSI bus termination ccccecccececcccccccceceeccnccececececceeceaeceucs 112 C Error Codes NETTE 113 121 430 LIBRARIES Xi Notes INSTALLATION AND OPERATION 1004025 xii USE THIS MANUAL HOW TO USE THIS MANUAL This manual describes how to install configure operate maintain and troubleshoot the Exabyte 430 libraries Note If you have 430 Fibre Channel library refer to the Exabyte 430M Library Fibre Channel Interface Supplement for additional instructions and information FIRST TIME INSTALLATION If you are installing the library for the first time refer to the following chapters gt Ch
2. 430 LIBRARIES INSTALLATION AND OPERATION 1004025 003 Exabyte COPYRIGHT DISCLAIMER TRADEMARK NOTICES PART NUMBER REVISION HISTORY Copyright 2000 2002 by Exabyte Corporation All rights reserved This item and the information contained herein are the property of Exabyte Corporation No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the express written permission of Exabyte Corporation 1685 38th Street Boulder Colorado 80301 Exabyte Corporation makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Exabyte Corporation reserves the right to revise this publication without obligation of Exabyte Corporation to notify any person or organization of such revision or changes Exabyte Exapak VXA and VXAtape are registered trademarks M2 MammothTape SmartClean EZ17 and NetStorM are trademarks People Working for You and SupportSuite are service marks of Exabyte Corp All other product names are trademarks or registered trademarks of their respective owners 1004025 003 Revision Date Description 000 July 2000 Initial release 001 October Includes u
3. or down arrow key to select the desired drive menu then press ENTER For example to show information for Drive 1 select Drive 1 Menu A screen similar to the example below appears Drive 1 READY NOTAPE Note Drive 1 is the tape drive closest to the fixed cartridge slots Drive 2 is located directly to the right of Drive 1 and so on 4 Press the down arrow until Drive n Display appears then press ENTER 68 INSTALLATION AND OPERATION 1004025 MONITORING TAPE DRIVE STATUS The following table lists some messages that can appear for the M2 tape drive For a complete list see the Mammoth 2 Product Specification Tape drive status messages READY NOTAPE The tape drive is ready to accept a cartridge LOADING The tape drive is loading the tape READY TAPE The tape drive has successfully loaded the tape and is ready for read write operations EJECT The unload button was pressed The tape drive ejects the cartridge as soon as it finishes its current operation EJECT PREVNT The software has disabled the eject function with the PREVENT ALLOW MEDIA REMOVAL command The tape drive will rewind and unload the tape but will not eject the cartridge ILLEGAL TAPE The tape drive detected an incompatible cartridge and ejected it UNLOADING The tape drive is unloading the tape Tape motion messages READ The tape drive is reading or writ
4. 55 Chapter 5 LIBRARY OPERATION RESETTING THE LIBRARY Resetting the library causes it to perform its power on self test and check for the presence of the cartridge magazine and cartridges To reset the library you can turn it off then back on again or you can use the front panel as described in this section Before resetting the library make sure the library or tape drives are not Caution communicating across SCSI bus Resetting may disrupt communications Resets from the front panel do not cause cartridges loaded in the drives to be ejected If cartridges are in the drives during a reset make sure that it is safe to overwrite the cartridges before performing a backup If you perform a backup without checking the loaded cartridges you may lose important data from a previous backup To reset the library from the front panel 1 Press the key The following screen appears 2 If you want to reset the library and all the tape drives press at this screen Or if you want to reset the library only use the down arrow key to display Reset Library shown below Then press ENTER Note See page 75 for information about resetting tape drives individually 56 INSTALLATION AND OPERATION 1004025 PERFORMING HARDWARE EXERCISES 3 At the confirmation prompt press again The library performs the reset operation Note Ifthe library is performing cartridge move opera
5. Chapter 9 TROUBLESHOOTING Notes 104 INSTALLATION AND OPERATION 1004025 SPECIFICATIONS This appendix provides overall specifications for the library media capacities power cord requirements SCSI cable specifications SCSI terminator requirements and Ethernet cable specifications OVERALL SPECIFICATIONS FOR THE LIBRARY AUGUST 2002 The following table provides general specifications for the library Interface specifications Interface SCSI 2 Ultra Ultra 2 Capacity and speed with four tape drives and 30 cartridges installed 430 with M2 Native capacity Compressed capacity Native transfer rate Compressed transfer rate 1 8 TB 4 5 TB assumes a 2 5 1 compression ratio 172 8 GB per hour 432 CB per hour assumes a 2 5 1 compression ratio 430 with VXA 2 Native capacity Compressed capacity Native transfer rate Compressed transfer rate 2 4 TB 4 8 TB assumes a 2 1 compression ratio 86 4 per hour 172 8 GB per hour assumes a 2 1 compression ratio Size and weight Size 8 65 high x 17 25 wide x 24 10 long inches 21 98 x 43 82 61 21 cm Weight 76 pounds 34 5 kg Operating environment Ambient temperature T 5 C to 35 C 41 F to 95 F Relative humidity 2090 to 8090 noncondensing Wet bulb 26 C 79 F max EXABYTE 430 LIBRARIES 1 05 Appendix A SPECIFICATIONS Power Input voltages
6. PACKING THE LIBRARY Use the original packing materials to pack the library shipping containers robot packing piece and antistatic bag You will also need packing tape and banding material To avoid damaging the library and voiding your warranty be sure to use the original shipping materials or replacement materials obtained from your vendor when repacking and shipping the library Do not use the shipping carton and packing materials to ship items other than a library AUGUST 2002 The library weighs approximately 75 pounds 34 kg Two people are needed to move or lift the library Most of the weight is toward the back of the library To pack the library 1 Secure the robot in the robot packing piece as follows a Remove the magazine on the right side of the library b Place the robot s packing material inside the magazine so it is centered vertically and horizontally as shown in the following figure c Install the magazine in the library so that the cut out in the packing material fits around the robot d Close the library door EXABYTE 430 LIBRARIES 95 Chapter 8 MAINTENANCE AND SERVICE Packing material Note Be sure to install and ship both magazines in the library 2 Place the box and two bottom cushions on the pallet as shown in the following figure 96 INSTALLATION AND OPERATION 1004025 RETURNING THE LIBRARY FOR SERVICE 3 Place the library on top of the bottom cu
7. Store cartridges as soon as possible after you remove them from the library Immediate storage helps avoid many of the conditions that can damage tapes such as temperature and humidity fluctuation particulate contamination and excessive handling If possible store cartridges in a cartridge magazine In the cartridge magazine cartridges are protected from airborne contaminants by a clear plastic cover With the cover in place the magazines can be stacked on top of each other to make the most efficient use of storage space CHANGING THE ROBOT CONTROL MODE The Robot Mode menu has several options for determining how the library s robot operates The following table describes the control modes Note Control mode settings remain through power cycles Control mode Description SCSI mode In SCSI mode the application software controls the motion of the robot and the tape drives by issuing SCSI commands across the bus This is the standard operating mode for the library it also the default setting for the library Note The application software can issue commands to the library regardless of the control mode However the library must be in SCSI mode for the software to control robot motion LCD mode In LCD mode you control the motion of the robot by issuing commands from the operator panel 46 INSTALLATION AND OPERATION 1004025 OPERATING THE LIBRARY IN SEQUENTIAL MODE Control mode Desc
8. Demo Menu Press ENTER The following screen appears 0000010 lt 1 gt Use the arrow keys to set the number of moves left and right arrow keys move across the columns the up and down arrow keys change the numbers Then press ENTER The library begins the demo and displays status messages If you want to abort a demo in progress press ESCAPE USING THE COMMAND MENU The Command Menu provides options for performing specific robot movements and other diagnostic tests Refer to the diagram on page 58 for the element indexes These numbers correspond to the library components and are necessary for some commands To use the Command Menu to exercise components 1 2 If necessary disable security see page 33 Change the control mode to LCD see page 46 From the operator panel keypad press to display the menus Press the down arrow key until Command Menu appears as shown below Command Menu Press ENTER The LCD displays the first command Move Cartridge Use the up or down arrow keys to select one of the commands described in the following table then press ENTER EXABYTE 430 LIBRARIES 59 Chapter 5 LIBRARY OPERATION 6 When the command is finished the screen displays a status message Press to return to the Command Menu or to abort a command in progress The following table describes each command Command Description Mov
9. 3 Display the Config Menu If necessary press to display the menus or return to the top of the menu selections Press the down arrow key until Config Menu appears then press ENTER 4 Press the down arrow until Max Addressable Slot appears as shown below This screen shows the current value 30 5 Press ENTER The following screen appears x Addressable SECUN 304 6 Use the up or down arrow key to select the desired slot number then press ENTER The screen displays the new setting SETTING THE LCD SECURITY OPTION The library s security option allows you to prevent unauthorized personnel from disrupting the operation of the library You can enable or disable security in either of two ways gt LCD security You can set the security option from the LCD as described in this section gt SCSI security The application software can issue a SCSI MODE SELECT command to turn security on or off as described in the SCSI reference for your library AUGUST 2002 EXABYTE 430 LIBRARIES 33 Chapter 3 CONFIGURATION Whichever method you use to enable security you must also use it to disable security That is if you enable security from the LCD you must disable it from the LCD If security is enabled by the application SCSI it must be disabled by the application When you enable security operators cannot perform the following activities Changing the robot control mode Ch
10. 116 Drive comm failed The library is Check tape drive SCSI ID and change it if necessary unable to communicate with the Make sure the library and tape drives are not being used by tape drive any host then reset the library from the operator panel 117 Drive comm timeout The library If the error persists contact your service provider You may is unable to communicate with be asked to supply a diagnostic listing you may need new the tape drive firmware or a new controller card 116 INSTALLATION AND OPERATION 1004025 ERROR CODES library was unable to load a cartridge in the tape drive Ip Description Corrective action code 118 Drive load command fail The Openthedoorand remove the magazine Look for anything that might be obstructing the robot s path along the horizontal axis Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If there are no obstructions and the error persists the robot or a tape drive may need to be replaced Contact your service provider not find an empty cartridge slot 119 Drive not ready The tape drive Make sure the library and tape drives not being used by did not return Ready status after a any host then reset the library from the operator panel reset Ifthe error persists contact your service provider You may 120
11. 4 Press ENTER The following screen appears Cleaning Cycles Lef t iT 5 Use the arrow keys to set the number of cleaning cycles that remain on the installed cartridge then press ENTER Note A new Mammoth Cleaning Cartridge provides 18 cleaning cycles A new VXAtape Cleaning Cartridge provides 20 cleaning cycles 30 INSTALLATION AND OPERATION 1004025 CONFIGURING THE LIBRARY SETTING THE POST BAR CODE SCAN OPTION When the POST Bar Code Scan option is enabled the library automatically scans the bar code labels whenever the library door is opened and closed or whenever the library powers up By default this option is turned off Enabling this option increases the amount of time the library requires to complete POST Note If your library does not include a bar code scanner the screen displays N A next to this option To turn on the POST Bar Code Scan option 1 If the security option has been enabled disable it see page 35 2 Display the Config Menu If necessary press to display the menus or return to the top of the menu selections Press the down arrow key until Config Menu appears as shown below The second line of the Config Menu shows the current baud rate and whether Autoclean is enabled qd q 92 3 Press ENTER 4 Press the down arrow key until POST Bar Code Scan Option appears This screen shows whether bar code scanning is enabled 1 o
12. Chapter 5 LIBRARY OPERATION Notes 64 INSTALLATION AND OPERATION 1004025 TAPE DRIVE OPERATION This chapter describes how to perform the following tasks gt Monitoring the tape drive status gt Cleaning the tape drives gt Ejecting a cartridge manually gt Resetting a tape drive Note The application software automatically controls the tape drives to perform backup and restore operations You do not need to intervene in the cartridge processing however you may need to occasionally perform the tasks described in this chapter For detailed information about the M2 tape drive refer to the Exabyte Mammoth 2 Installation and Operation manual For detailed information about the VXA 2 tape drive refer to the VXA 2 Product Manual Both manuals are included on the documentation CD that accompanies your library MONITORING TAPE DRIVE STATUS You can monitor the status of the tape drives in several ways Reading the LEDs on the front of the drive gt Viewing the library s Drive Display screens gt Viewing the library s Drive Status screens Note You can also view drive status using Console part of the library s internal firmware See Chapter 7 for more information AUGUST 2002 EXABYTE 430 LIBRARIES 65 Chapter 6 TAPE DRIVE OPERATION READING THE TAPE DRIVE LEDs The following tables show the tape drive LED states for the tape drives To read the LEDs you must open the library door and remove the magazin
13. EXABYTE 430 LIBRARIES INDEX 127 INDEX Notes 128 INSTALLATION AND OPERATION 1004025
14. Drive 1 Sequent2 for Drive 2 and so on then press ENTER The screen shows the new selection The robot then performs the following actions a Picks the cartridge from magazine slot 1 and places it in the tape drive specified by the control mode Sequent1 Sequent2 Sequent3 or Sequent4 If the slot is empty the robot picks the next cartridge in the sequence b Waits until the tape drive ejects the cartridge then returns the cartridge to its original slot c Repeats these steps for the next cartridge until it has processed all of the cartridges d Returns to the first cartridge and begins the process again or stops depending on how the Loop option is set see page 49 AUGUST 2002 EXABYTE 430 LIBRARIES 51 Chapter 5 LIBRARY OPERATION RESTARTING CARTRIDGE PROCESSING AT SLOT 1 If desired you can use the Next Cartridge option to interrupt sequential processing and specify that the next cartridge the library selects is the cartridge in slot 1 To set the Next Cartridge option Ys Use the up or down arrow key to scroll through the menu items until Sequential Mode appears The Sequential Mode screen shows the current settings for the Loop option L the Restart option R and the Next Cartridge option N Sequenti R 1 Press ENTER The Loop Option screen appears Press the down arrow key until the Next Cartridge screen appears This screen shows the number of the ca
15. Drive cmd error The tape drive be asked to supply a diagnostic listing you may need new failed to respond to a command firmware or a new controller card from the library 130 SCSI chip error SCSI Make sure all SCSI devices are of the same configuration 131 unexpected int SCSI int stuck see SCSI bus considerations on page 111 for more error There was a SCSI chip information 132 failure Make sure the library and tape drives are not being used by 135 any host then reset the library from the operator panel 134 Ifthe error persists contact your service provider You may 135 be asked to supply a diagnostic listing you may need new firmware or a new controller card 136 137 140 Flash erase fail The library is Make sure the library and tape drives are not being used by unable to erase the flash any host then reset the library from the operator panel EEPROM If the error persists contact your service provider 141 Flash program fail The library is unable to program the flash EEPROM 142 Checksum miscompare The flash EEPROM checksum was bad 143 Invalid header data The flash EEPROM header was invalid 144 Can t program RRC card The Reset the library from the operator panel If the error persists RRC code load failed contact your service provider 194 All slots are full The robot could Open the library door and remove at least one cartridge from a magazine or fixed slot Make sure the li
16. ENTER The Ethernet Configuration menu appears as shown below 3 Press the down arrow until Ethernet Security appears Ethernet Security 4 Press ENTER The first screen to appear is shown below The following table describes each Ethernet security screen Note If security is enabled either from LCD or SCSI these options display asterisks Ethernet security Description Read Displays the alphanumeric string for the Read Community contained in the SNMP administration framework Write Displays the alphanumeric string for the Write Community contained in the SNMP administration framework Bcast Broadcast Displays the alphanumeric string for the Broadcast Community contained in the SNMP administration framework FTP User Displays the FTP user name up to 20 characters The default is anonymous FTP PW Password Displays the FTP password up to 20 characters The default is Exabyte EXABYTE 430 LIBRARIES 39 Chapter 4 ETHERNET CONFIGURATION CONNECTING THE ETHERNET CABLE This section describes how to connect the library to the server by attaching an Ethernet cable to the Ethernet port The Ethernet port is located on the back of the library as shown in the following figure For Ethernet cable specifications see page 109 Ethernet port To connect the Ethernet cable 1 Insert one end of the cable into the Ethe
17. RMA number and the shipping address see page v When you have the RMA number follow the instructions on the following pages EXABYTE 430 LIBRARIES 93 Chapter 8 MAINTENANCE AND SERVICE PREPARING THE LIBRARY FOR SHIPPING 1 Before powering off the library select Park and Unlock for Shipping from the front panel s keypad The robot then moves to the correct position to accommodate the packing materials and the front door unlocks 2 If necessary remove all cartridges from the magazines and fixed slots Make certain the robot gripper the entry exit port and the tape drives do not contain cartridges 3 Power off the library 4 Remove the power cord the SCSI cables and any terminators Do not ship these items if you are returning the library to the factory REMOVING THE LIBRARY FROM THE RACK If the library is installed in a rack remove it as follows 1 From the back of the library use a 1 20 TORX driver to remove the three screws that secure the retention bracket to the rack shelf and library as shown in the following figure Remove the bracket 2 From the back slide the library off of the rack shelf The library weighs approximately 75 pounds 34 kg Two people are needed to Warning move or lift the library Most of the weight is toward the back of the library 94 INSTALLATION AND OPERATION 1004025 RETURNING THE LIBRARY FOR SERVICE
18. Storage for up to 30 data cartridges Cartridges are stored in two removable cartridge magazines each containing 10 slots and 10 additional cartridge slots mounted to the left of the tape drives You can easily access the magazines from the front panel and can use the magazines with their interlocking lids to store cartridges outside of the library 2 INSTALLATION AND OPERATION 1004025 LIBRARY COMPONENTS Exabyte Library Monitor software and Ethernet connector The library includes an Ethernet connection and Library Monitor software When installed on the host computer the software allows you to check the library s status information from a remote location create diagnostic listings and upgrade firmware Up to 10 remote client users can simultaneously access library information without interrupting library operation w Desktop or rack mount configuration The library is designed as a desktop unit but can be mounted in a standard 19 inch rack Rack mounting kits are available from Exabyte LIBRARY COMPONENTS This section provides an overview of the library components FRONT PANEL COMPONENTS D y Entry Exit ui port door s gt Door The door provides access to the library s internal components including the tape drives and cartridges The door is secured by a solenoid activated electronic locking system LCD and keypad The front panel includes a keypad and a two line 32 character LC
19. When you complete the exercises be sure to change the library s control mode back to SCSI which is the standard operating mode for the library EXABYTE 430 LIBRARIES 35 Chapter 3 CONFIGURATION gt If you have not already done so install the software application on the host computer Instruct the software to perform a cartridge load and unload operation for each tape drive This test helps determine whether the software and library are communicating properly Back up several megabytes of data to each tape drive and perform a comparison check on the backed up data This determines whether the software and tape drives are communicating properly If the library and tape drives are not operating as expected see Chapter 9 for troubleshooting information If there is an error code displayed on the LCD see Appendix C If you cannot resolve the problem yourself contact Exabyte see page v BEGINNING LIBRARY OPERATIONS 36 Before you begin library operations check the following gt The robot gripper does not contain a cartridge The cartridge magazines are installed The library door is closed The library is in the proper control mode SCSI is the standard operating mode see Changing the robot control mode on page 46 When you have successfully completed the hardware installation and library configuration use the application software to perform backup and restore operations automatically During norma
20. library could not determine the If the error persists contact your service provider position of the robot on the wrist axis 43 Wrist back sensor failed The library could not determine the position of the robot on the wrist axis 60 label The bar code scanner This error appears on the Label Information screen could not read the bar code label jf the cartridge has a label reposition or replace it see because there was no label on the page 8 pb MA the label was If the label does not contain a checksum character make eee sure the Verify Barcode Checksums option is off see page 32 Ifthe error persists contact your service provider 62 Not present The bar code This error appears on the Label Information screen scanner could not read the f necessary install a magazine or tape drive code label because the designated element is not present 64 Bad label checksum The bar This error appears on the Label Information screen code scanner could not read the If the label does not contain a checksum character make label because of a problem with sure the Verify Barcode Checksums option is off see the checksum character page 32 Check the label for damage and replace the label if necessary see page 8 Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider 70 Mbus failed
21. s metal chassis To manually eject a cartridge 1 Open the library door see page 44 and remove the magazine on the right side 2 Press eject button on the tape drive s faceplate shown in the following figures and remove the cartridge Note Do not press and hold the eject button for more than 10 seconds Holding down the button causes the tape drive to reset 74 INSTALLATION AND OPERATION 1004025 The position of the eject button for M2 drive is shown in following figure The position of the eject button for the VXA 2 drive is shown in the following figure MX N PS ANS RESETTING A TAPE DRIVE This section describes how to reset a tape drive from the library s front panel Before resetting the tape drive make sure the tape drive is not communicating Caution across SCSI bus Resetting the tape drive may disrupt communications on the SCSI bus To reset a tape drive 1 Press the key on the library s operator panel The following screen appears AUGUST 2002 EXABYTE 430 LIBRARIES 75 Chapter 6 TAPE DRIVE OPERATION 76 2 Use the down arrow key to display Reset Drive n where is the number of the drive you want to reset For example the screen shown below is for resetting Drive 2 Reset Drive 2 READY NOTAPE Note Drive 1 is the tape drive closest to the fixed slots
22. 0 Autoclean Opt ion 0 Note To use Autoclean the cleaning slot must contain a cartridge and the Clean Slot option must be enabled see page 28 EXABYTE 430 LIBRARIES 29 Chapter 3 CONFIGURATION 4 Press ENTER The following screen appears 5 Press the up or down arrow key to select 1 which turns on the Autoclean option or 0 to turn the option off then press ENTER Note When the library s Clean Cycles Left counter reaches zero the library disables Autoclean and displays a message on the Status Screen that reminds you to replace the cleaning tape SETTING THE CLEAN CYCLES LEFT OPTION The Clean Cycles Left option is a counter that tracks the number of times a cleaning cartridge has been used When you install a new cleaning cartridge you must use this option to set the number of cleaning cycles that remain After completing a cleaning cycle the library automatically decreases the Clean Cycles Left counter by one To set the Clean Cycles Left option 1 If the security option has been enabled disable it see page 35 2 Display the Config Menu If necessary press to display the menus Press the down arrow key until Config Menu appears then press ENTER 3 Press the down arrow key to display Cleaning Tape Cycles Left Note To set the Cleaning Cycles Left option the cleaning slot must contain an approved cleaning cartridge and the Clean Slot option must be enabled see page 29
23. 430 LIBRARIES 81 Chapter 7 DIAGNOSTICS AND FIRMWARE CREATING A DIAGNOSTIC LISTING VIA CONSOLE If you report a problem to Exabyte Technical Support you may be asked to create a library diagnostic listing also called a dump via the Console interface A diagnostic listing is created when you use a terminal emulation program such as HyperTerminal to send an ASCII text copy of the diagnostic buffer from the library to the host computer This buffer information can be used by support personnel to troubleshoot incidents with the library Note These instructions assume you are using HyperTerminal a communications package available with Microsoft Windows If desired you can use a different terminal emulation software package To create a diagnostic listing 1 Access Console by following the steps in Using the Library Console interface beginning on page 77 2 Type dump and press Enter 3 Select the Transfer menu then select Capture Text 4 Inthe Capture Text screen enter the path and filename for the ASCII text file and press Enter 5 Press Enter again to start transferring the ASCII text file 6 When the transfer is complete select the Transfer menu then select Capture Text and Stop VIEWING THE LCD PASSWORD VIA CONSOLE You can view the LCD password from the Configuration Information screen in the Console interface To view the LCD password 1 Access Console by following the steps in Using the
24. 84 using to upgrade firmware 84 G gateway address 38 H host compatibility 11 onSCSIbus 111 reserving elements 55 support for parity checking 27 humidity specifications 105 HVD configurations 16 111 HyperTerminal using for diagnosticlistings 82 using to access Console 79 using when upgrading firmware 81 IDs See SCSI IDs indexes elements 57 Initialize Element Status command 60 EXABYTE 430 LIBRARIES 1 23 INDEX installation connecting the power cord 18 connecting to SCSI bus 16 to 17 environment 11 equipmentfor 8 installing magazines 15 to 16 powering on thelibrary 19 preparing and installing cartridges preparing for 11 software 10 verifying the hardware setup 19 inventory 13 to 16 See cartridge inventory screens address 38 K keypad description 3 24 using 21 to 24 L labels See bar code labels laser safety notice iii LCD corrective actions for error codes description 3 19 error codes 23 limiting access to users 34 status messages 69 to 70 using 21 to 22 viewing password 82 LCD control mode 46 LEDs definition of all states Bthernet 40 M2tape drive 66 over temperature indicator 67 service indicator 67 Library Information Menu 23 113 to 119 66 to 67 INSTALLATION AND OPERATION 124 Library Monitor software configuring an Ethernet connection for 37 description 3 installation 10 37 LinkLED 40 Lock Unlock Entry Exit Port 23 Loop option 49 LVD configu
25. Cartridge command to insert the cleaning cartridge see Replacing cartridges using the entry exit port on page 41 The tape drive automatically performs the cleaning process and unloads the cartridge when the process is complete in several minutes Use the Move Cartridge command and the entry exit port to remove the cleaning cartridge Note If you use AME media with SmartClean exclusively the M2 tape drives automatically perform the cleaning operation using the cleaning material in the cartridges If you use standard AME media the M2 drives may require regular cleaning with an Exabyte Mammoth Cleaning Cartridge see Selecting cleaning cartridges on page 10 SETTING UP FOR THE CLEAN DRIVE OPTION Before using the Clean Drive option you must install a cleaning cartridge in the appropriate cleaning slot and must set the drive cleaning options Installing a cleaning cartridge For the cleaning operation install an approved cleaning cartridge in the library as described on page 14 Configuring the library for cleaning Before you begin the procedure for drive cleaning make sure you have set the following configuration options gt Clean Slot option which designates a permanent storage location for a cleaning cartridge See Setting the Clean Slot option on page 28 gt Clean Cycles Left option which is a counter that tracks the number of times a cleaning cartridge has been used When you install a new cleaning cartridge you m
26. Console using HyperTerminal Note These instructions assume you are using HyperTerminal a communications package available with Microsoft Windows If desired you can use a different terminal emulation software package To access Console using HyperTerminal 1 From your computer launch HyperTerminal 2 In Hyperlerminal s Connection Description screen enter a name and choose an icon for this communications session 3 In Hyperlerminal s Connect To screen choose the communications port you are using from the Connect Using field Click OK 4 In the Properties screen make sure the fields contain the following values then click OK Bits per second baud rate of the computer Data bits 8 gt Parity bits none gt Stop bits 1 Flow control none 5 Check the ASCII setup from HyperTerminal a From the File menu select Properties b In the Properties screen select the Settings tab c In the Emulation mode field select ANSI d Click on the ASCII Setup button e Inthe ASCIISetup screen make sure none of theboxes have check marks Uncheck the boxes if necessary f Click OK in the ASCII Setup screen g Click OK again in the Properties screen 6 The Console program should now appear in Hyperlerminal s main window If necessary type redraw and then press Enter to refresh the screen AUGUST 2002 EXABYTE 430 LIBRARIES 79 Chapter 7 DIAGNOSTICS AND FIRMWARE 7 If desired type help and the
27. Drive 2 is located directly to the right of Drive 1 and so on 3 Press ENTER At the confirmation prompt press again The tape drive performs its power on self test and rewinds any loaded tape to the beginning but does not eject the cartridge If a cartridge is loaded in the drive this reset may take several minutes depending on the size of the cartridge Note Because the tape drive rewinds the tape and does not eject the cartridge make sure that it is safe to overwrite the tape before performing a backup Otherwise manually eject the cartridge as described on page 74 INSTALLATION AND OPERATION 1004025 DIAGNOSTICS AND FIRMWARE This chapter describes how to do the following gt Upgrade library firmware via Console Create a diagnostic listing via Console gt View the LCD password via Console Upgrade library firmware via FTP Create a diagnostic listing via FTP gt Communicate with Mammoth 2 tape drive This chapter uses the following conventions Keys shown boldfaced in brackets are keys you press on your host computer s keyboard for example Enter Words shown in Courier are commands you type for example redraw USING THE LIBRARY CONSOLE INTERFACE This section describes how to access the Console interface the library s internal diagnostics firmware You can use Console for upgrading firmware creating a diagnostic listing and viewing the LCD password SETTING UP TO USE C
28. Library Console interface beginning on page 77 2 Type config and press Enter The Configuration Information screen appears as shown below The password appears next to the LCD password field 82 INSTALLATION AND OPERATION 1004025 CONNECTING THE LIBRARY AN FTP UTILITY Configuration Information 1 Boot Version 1 8 2 No POST 1 RRC Code in Robot 49 3 28 Inquiry String Exabyte 438 RRC Embedded 18 1 3 Clean Slot None Serial Number 99999999 Check XPOS Sensor yes LCD Password 606 Check Mag Sensor lt s gt yes SCSI IDs L Di 02 D3 6 4 0 Cumulative power on time Byrs 78days 23hrs 16mins 4 secs Exabyte 438 1924 89 46 Pending Mode Console State Console a CONNECTING THE LIBRARY TO AN FTP UTILITY This section describes how to connect your library to a host computer and how to access an FTP utility You can use an FTP utility to upgrade library firmware or create a diagnostic listing SETTING UP TO USE FTP Before accessing an FTP utility you must have the following gt Host computer that uses a pin through hole RJ 45 shielded Ethernet connector gt A Category 5 100BaseT connection data grade cable gt Software that supports RFC 959 file transfer protocol Library with an Ethernet option To connect to an FTP utility 1 Connect the Ethernet cable as described on page 40 2 From your host computer activate the FTP utility you are going to use Note If you do not know the F
29. SCSI commands For more information about the SCSI commands refer to the SCSI reference for your library 80 INSTALLATION AND OPERATION 1004025 USING THE LIBRARY CONSOLE INTERFACE 4 From Console type 1ash and press Enter This displays the Flash screen as shown in the following figure Flash 1 Checksums Image 124 8 46 out Code Name Embedded Calculated Valid Yes Built on 10 10 00 11 44 36 Bi 8 2 out xC24B xC24B Header Rev 1 F24 8 46 out 1 6x1 BDD Compressed No Robot Card Load code as needed FLASH AMD compatible Exabyte 438 024 0 46 Pending Mode Console State Console 5 In the Flash screen type loadimage and press Enter 6 Use your terminal emulation software to specify the source location path and filename of the new firmware For HyperTerminal follow these steps a Select the Transfer menu b Select Send File c In the Send File screen enter the path and file name of the firmware or click on the Browse button to locate the file Select XModem as the protocol d Click on Send The system initiates the firmware upgrade and displays its progress on the screen When the upgrade is successfully complete in about four to five minutes the library automatically performs a power on reset Do not attempt to perform library operations or power down the library until N Caution the library automatically resets AUGUST 2002 EXABYTE
30. The robot Make sure the library and tape drives are not being used by command processor experienced any host then reset the library from the operator panel arn error If the error persists the robot may need to be replaced Contact your service provider 72 Front door is open The front Close and lock the door door was open at an invalid time Reset the library from the operator panel or the door sensor is M Ifthe error persists the solenoid or door sensor may need malfunctioning to be replaced Contact your service provider 73 Stepper move fail The firmware Make sure the library and tape drives not being used by any host then reset the library from the operator panel If the error persists contact your service provider AUGUST 2002 EXABYTE 430 LIBRARIES 115 Appendix C ERROR CODES LCD g Description Corrective action code 74 Unoccupied drive bay A tape Install a tape drive or a service access cover drive or service access cover isnot If the error persists contact your service provider installed in the drive bay 75 Internal S W error Firmware Make sure the library and tape drives are not being used by error any host then reset the library from the operator panel Ifthe error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware 77 Int
31. USA 80301 303 442 4333 To obtain technical support Exabyte Technical Support 1 303 417 7792 1 303 417 7190 fax e mail support exabyte com World Wide Web www exabyte com To order supplies and accessories Exabyte Sales Support 1 800 774 7172 1 800 392 8273 Exabyte Media To return equipment for service Exabyte Service 1 303 417 7791 US Teleplan 800 673 5719 Canada 1 303 417 7199 fax e mail service exabyte com Note If it is more convenient to your location contact Exabyte Technical Support in Europe at the following numbers Phone 31 30 254 8890 Fax 31 30 258 1582 EXABYTE 430 LIBRARIES Notes INSTALLATION AND OPERATION 1004025 VI AUGUST 2002 Contents How to use this manual xiii Product OVGIVIEW lt 2 6444545555595 5 5559 oo eR RoR 1 Capacity and transfer 1 luci Aci PPM TE 2 Library deep ij cM S 3 Front panel COMPONENTS eese toss E Rte EEU UR Era 9 Back panel components URS Re pe io tpa eM RN UN UE 4 Internal DR PORRO 5 Hardware Installation 7 Unpacking the library ME 7 Obtaining accessories and 8 Selecting CaktHdBES 9 Selecting cleaning 10 Selecting applicat
32. action is required Update the library firmware If your library code version is earlier than 2 14 3 you must update the library firmware as described on Chapter 7 You can download the most current version of the firmware from the Exabyte web site at www exabyte com or you can contact Exabyte Technical Support for assistance PREPARING TO REPLACE A TAPE DRIVE 1 Obtain a 2 Phillips screwdriver 2 Ensure that the environment is free of conditions that could cause electrostatic discharge ESD If possible use an antistatic mat and grounded static protection wristband during installation If a mat and wristband are not available touch a known grounded surface such as the computer s metal chassis 3 Power off the library and disconnect the power cord 90 INSTALLATION AND OPERATION 1004025 INSTALLING OR REPLACING A TAPE DRIVE REMOVING THE TAPE DRIVE If you are replacing an existing tape drive follow the steps below to remove the drive If you are installing an additional tape drive skip to Removing the drive s service access cover beginning on page 92 1 Disconnect the SCSI cables from the back of the tape drive you are replacing The SCSI connectors for the tape drives are accessible from the back panel Tape drive SCSI connector 2 From the back panel use a 2 Phillips screwdriver to release the two captive screws that secure the tape drive carrier to the library as shown in
33. closest to the fixed cartridge slots Drive 2 is located directly to the right of Drive 1 and so on If these default IDs are correct for your library setup you do not need to change the settings If you want to change the settings continue with the following steps Press ENTER The SCSI IDs screen appears Press again to display the next screen for changing the IDs To select a drive or the library use the left and right arrow keys to move screen arrow 1 across columns For example to select Drive 2 press the right arrow once to move the screen arrow under the second column To change the ID use the up and down arrow keys to scroll through values When you have set all the SCSI IDs press to save your changes The screen displays a status message for each drive ID you changed When the library has finished changing the IDs the SCSI IDs screen displays the new settings 26 INSTALLATION AND OPERATION 1004025 AUGUST 2002 CONFIGURING THE LIBRARY SETTING THE EMULATION MODE This section describes how to configure the library so that it emulates an Exabyte 210 or 480 library by returning EXB 480 or EXB 210 in response to a SCSI INQUIRY command You may need to set emulation if your software package does not yet support the Exabyte 430 but does support an Exabyte 210 or 480 To set the emulation mode 1 If the security option has been enabled disable it see page 35 2 Display t
34. has been enabled disable it see page 35 2 Display the Config Menu If necessary press to display the menus or return to the top of the menu selections Press the down arrow key until Config Menu appears on the screen then press ENTER 3 Press the down arrow key until Verify Barcode Checksums appears as shown below This screen shows whether this option is enabled 1 or disabled 0 Verify Barcode Checksums 0 4 Press ENTER The following screen appears Ver i f y Barcode Checksums 5 Use up or down arrow key to select 1 which turns on option or select 0 to turn the option off Press ENTER The new setting appears on the screen 32 INSTALLATION AND OPERATION 1004025 CONFIGURING THE LIBRARY SETTING THE MAX ADDRESSABLE SLOT OPTION You can use the Max Addressable Slot option to configure the library so that it uses and reports fewer slots than are physically present When the Max Addressable Slot is set to a value less than 30 the default the library will not allow any commands with source or destination element addresses greater than that number This option is useful with software applications that base licensing on the number of slots being used rather than the actual number of installed slots To set the Max Addressable Slot option 1 If the security option has been enabled disable it see page 35 2 Change the control mode to LCD see page 46
35. is installed 1 Access Indicates if the drive is not present or there is a tape inside the drive 0 or the drive is present and there is no tape inside the drive 1 Occupied Indicates whether no cartridge is loaded in the tape drive 0 or a cartridge is loaded in the tape drive 1 Occup Valid Indicates that the occupied information may not be reliable 0 because the door has been opened or some other interruption or the occupied information is reliable 1 AUGUST 2002 EXABYTE 430 LIBRARIES 71 Chapter 6 TAPE DRIVE OPERATION CLEANING THE TAPE DRIVES When a tape drive does require cleaning the library displays a cleaning message on the Status Screen You can clean the tape drives in several ways Use the Clean Drive option as described in this section to manually clean the drives when the library or software notifies you to do so Ww Use the Autoclean option see page 29 and store a cleaning cartridge in the appropriate slot see page 14 The Autoclean option instructs the library to clean the tape drives automatically when necessary and without disrupting normal library operations w Set the cleaning option in your software application if available so that the software monitors drive cleaning If your application software supports automatic cleaning store a cleaning cartridge in the slot specified by the application w Clean the drives manually by using the entry exit port and the Move
36. is not a cartridge loaded inside the drive Present Shows whether the tape drive or magazine is installed 1 or not 0 or if the entry exit port is locked 1 or unlocked 0 Note If the element references a slot this flag indicates whether the corresponding magazine is installed Label Valid Indicates whether the Label field is valid 1 or not 0 54 INSTALLATION AND OPERATION 1004025 VIEWING THE CARTRIDGE INVENTORY Cartridge Inventory field Description Label Error Indicates if the bar code scan was successful 0 or displays an error condition 60 The bar code scanner could not read the bar code label because there was no label on the cartridge 62 The bar code scanner could not read the label because the magazine is not present 64 The bar code scanner could not read the label because of a problem with the checksum character Sndvol Match Send Volume Match Indicates whether the cartridge label matched the template sent with the last SCSI SEND VOLUME TAG command 1 or not 0 Source Displays the index of the last storage element from which the cartridge was moved If the Source displays 255 the cartridge in that element has not been moved since the last reset Drive Loads Address Displays the SCSI element address Reserved Indicates whether the element is reserved by a host 1 or not 0 Rsv Host ID Displays the SCSI ID of
37. may require periodic reinstallation of the Library Monitor software IP Address Sets the IP address of the library which acts as a Simple Network Management Protocol SNMP device in the network or displays the IP address obtained by the DHCP server Subnet Mask Sets the subnet subnetwork mask a set of numbers that allows communication to be routed to designated devices within the network Note This option displays N A if the network address is set to DHCP Gateway Address Sets the default TCP IP Transmission Control Protocol Internet Protocol gateway address which allows communication to be routed outside the subnet Note This option displays N A if the network address is set to DHCP SETTING ETHERNET SECURITY The Ethernet security screens allow you to view the read only values for the following community access strings Read Write and Broadcast Community strings provide security for Simple Network Management Protocol SNMP communication Ethernet security also displays the user name and password for the secure transfer of library and Ethernet firmware upgrades via File Transfer Protocol FTP 38 INSTALLATION AND OPERATION 1004025 AUGUST 2002 SETTING ETHERNET SECURITY To view the Ethernet security screens 1 From the operator panel keypad press to display the menus Press the down arrow key until Ethernet Menu appears et 209 191 8 2 Press
38. the regulations and standards listed at the front of this Tip book all SCSI cables you use with the library must be properly shielded The maximum allowable cable length for an LVD SCSI bus including all internal and external cables is specified as follows gt If you have more than two devices on the LVD bus the maximum allowable length is 12 meters 39 feet gt If you are making a point to point connection target and initiator only the maximum length is 25 meters 82 feet 100402 108 INSTALLATION AND OPERATION 004025 ETHERNET CABLE REQUIREMENTS To determine the cable length of the bus measure the lengths of all external SCSI cables Add those lengths together To that sum add 20 centimeters 8 inches for the internal cable length used by each tape drive and 5 centimeters 2 inches for the internal cable length used by the robot SCSI TERMINATOR Termination must be external do not use internal terminators Exabyte recommends using and active terminator such as the AMP 796051 1 SE LVD Multi mode SCSI terminator or an equivalent ETHERNET CABLE REQUIREMENTS AUGUST 2002 The Ethernet port connector is an RJ 45 shielded connector To connect the Ethernet port to an Ethernet network 100BaseT connection use an approved Category 5 data grade cable compliant with EIA TIA 568 To comply with the regulations and standards listed at the front of this book all Ethernet cables you use with the library
39. uses an LVD low voltage differential SCSI configuration Every SCSI device attached to the SCSI buses connecting to or from the library must also be LVD Note Although LVD SCSI is compatible with single ended SCSI Exabyte does not support single ended devices on the library s LVD SCSI bus Do not connect the LVD library to a high voltage differential HVD SCSI bus AUGUST 2002 EXABYTE 430 LIBRARIES 111 Appendix B SCSI CONFIGURATION 112 WIDE SCSI The library is available in a wide configuration only If desired you can attach the library and tape drives to a narrow SCSI bus using adapters available from Exabyte However attaching the tape drives to a narrow bus will significantly reduce performance If you want to connect the library to a narrow SCSI bus you must use a 50 pin to 68 pin LVD SCSI adapter Make sure that the adapter terminates all unused data lines SCSI IDs Each device on the SCSI bus must have a unique ID The host computer uses these IDs to identify each device The SCSI ID also determines which device has priority when more than one device is trying to communicate with the host The lower the ID the lower the priority of the device Note A device s SCSI ID does not depend on physical location For example the last device on a multi device SCSI bus can have a SCSI ID of 2 The library can use up to five SCSI IDs one for the robot and one for each tape drive Separate IDs allow the robot and tap
40. 001 gt VXA 2 SCSI Reference 1009566 000 xiv INSTALLATION AND OPERATION 1004025 USE THIS MANUAL Standards gt Small Computer System Interface SCSI 2 ANSI X3 131 gt SCSI Parallel Interface 2 SPI 2 ANSI X3T10 1142D Rev 11 SCSI 3 Fast20 Parallel Interface Fast 20 ANSI X3 277 gt SCSI 3 Primary Commands ANSI X3 301 Information Technology SCSI 3 Medium Changer Commands SMC ANSI NCITS T10 999D gt Helical Scan Digital Computer Tape Cartridge ANSI X3B5 89 136 Rev 6 gt 8mm Wide Magnetic Tape Cartridge for Information Interchange Helical Scan Recording DA 2 Format ECMA 249 June 1998 gt 8mm Wide Magnetic Tape Cartridge for Information Interchange Helical Scan Recording MammothTape 2 Format ECMA 293 December 1999 TapeAlert Specification Version 2 0 November 1997 gt Adaptive Lossless Data Compression ALDC Algorithm ECMA 222 IEEE 802 3 Carrier Sense Multiple Access with Collision Detection CSMA CD Access Method and Physical Layer Specifications 1985 gt EIA Rack Standards RS 310 B CONVENTIONS USED IN THIS MANUAL This manual uses the following conventions Enter Boxed text indicates keys on the operator panel Note Notes provide additional information or suggestions about the topic or procedure being discussed Er Read information marked by the Tip icon for information that will help a IP you complete procedure avoid
41. 106 for storage capacities SELECTING CLEANING CARTRIDGES Refer to the section below for information about the cleaning cartridge requirements for the tape drives in your library Exabyte M2 tape drives If you do not use AME media with SmartClean exclusively the M2 drive will require regular cleaning with a separate cleaning cartridge Use an Exabyte Mammoth Cleaning Cartridge or a cleaning cartridge approved by Exabyte VXA 2 tape drives The VXA 2 tape drive includes an internal cleaning wheel to remove contamination from the tape path However you should still clean the drive regularly with a separate cleaning cartridge to maximize drive reliability and the life of your VXAtapes A VXAtape Cleaning Cartridge is included with each tape drive SELECTING APPLICATION SOFTWARE To obtain information about which software applications work with the library visit Exabyte s web site www exabyte com You can install the software application on the host computer before or after library installation However if you install the software first you may need to reconfigure it for use with the library Note Libraries with an Ethernet configuration include a CD with Exabyte s Library Monitor software This software allows you to monitor library operations and status from a remote location For information on installing this software see the readme file included with the CD Also follow the instructions for Ethernet configuration in C
42. 2406 4 To display additional Statistics screens press the down arrow The following table describes the information in the Statistics screen System statistic Description Total Moves The number of times the robot has picked a cartridge and placed it in a slot or tape drive Pick Retries The number of times the robot retried picking a cartridge Put Retries The number of times the robot retried placing a cartridge Rotate Retries The number of times the robot retried rotating on the wrist axis PTE Retries The number of times the robot performed a position to element PTE retry Powerup Count The number of times the library has been power cycled Cumulative over the life of the library VIEWING SYSTEM SENSORS 1 From the operator panel keypad press to display the menus Press the down arrow key until Library Information appears as shown below Library Informati 2 Press ENTER The screen displays the library code version Press the down arrow key until System Sensors appears as shown below 3 Press ENTER The first screen to appear is Door Locked as shown in the example below BDoor Locked 62 INSTALLATION AND OPERATION 1004025 DISPLAYING LIBRARY INFORMATION The following table describes the information in the System Sensors screens System sensor Description Door Locked The front door is locked 1 or unlocked 0 Door Clos
43. 5 slots cartridge inventory 53 description 2 5 element numbering scheme 58 installing cartridges in fixed slots 14 sequential mode numbering scheme 48 SmartClean cartridges See cartridges software See application software See Library Monitor software See M2 Monitor program See VXA2Tool 93 to 99 INSTALLATI 126 5 source element indexes 58 statistics 61 to 62 Status key 24 Status screen description 19 displaying 24 subnet mask 38 system sensors 62 to 63 T tape See cartridges tape drives capacity 106 to 107 cleaning 29 to 30 72 to 74 communicating with M2 through serial port 85 to 86 description 2 5 drive bay system sensors 63 ejecting acartridge 74 element numbering scheme 58 firmware updates 85 to 87 installing or replacing 89 to 93 2 diagnostic tools 85 mixing within thelibrary 89 resetting 75 setting SCSIIDs 25 viewing the status of 70 VXA 2 diagnostic tools 87 targets 111 temperature specifications 105 terminator installing 17 specifications 109 terminator power 112 troubleshooting 101 to 103 U Unlock Door key 24 44 unpacking 7 1004025 V Verify Barcode Checksums option description 25 enabling or disabling 32 voltage specifications 106 VXA media See cartridges VXA 2 tape drive See tape drives VXA2Tool program 87 W watts average 106 weight of library 105 wide SCSI 16 112 write and read community strings 39 write protect switch 13 AUGUST 2002
44. A 5 15P male connector on one end and a molded IEC 320 EN60320 female connector on the other end The power cord is UL Listed and CSA Certified EXABYTE 430 LIBRARIES 1 07 Appendix A SPECIFICATIONS 220 VOLT POWER CORD REQUIREMENTS If you are planning to use a 220 volt input voltage and you are in the United States or Canada you must supply your own power cord as described below The power cord must have a molded NEMA 6 15P attachment plug on one end gt The power cord must have a molded IEC 320 EN60320 female connector on the other end The cordage must be an SJT or SVT type 3 conductor 18 AWG minimum gt The power cord must comply with local electrical code If you are planning to use a 220 volt input voltage and are outside the United States or Canada the power cord must meet the following criteria The power cord must have an attachment plug of the proper type rating and safety approval for the intended country gt The power cord must have an IEC 320 EN63020 female connector on one end The flexible cord must be harmonized to CENELEC publication HD 21 The electrical characteristics and rating must be minimum H05VVF3G0 75 6 A SCSI CABLE AND TERMINATOR SPECIFICATIONS This section describes the SCSI cable and terminator requirements SCSI CABLES Exabyte recommends using wide LVD SCSI cables that conform to SCSI 3 specifications for impedance and primary conductor To comply with
45. Accepts 100 to 240 VAC at 50 to 60 Hz automatic input voltage selection Power consumption 103 watts average AC true power idle 140 watts average AC true power operating 152 watts maximum AC true power operating BTU output 478 BTUs per hour average heat output Using 225 meter SmartClean AME media Using VXAtape V23 230 meter media Assumes four tape drives are installed two magazines and no cartridges Assumes four tape drives are installed CARTRIDGE CAPACITIES This section provides the maximum capacities of the media Note The maximum capacities listed for each type of media assumes that the host computer keeps the drive streaming AME wiTH SMARTCLEAN MEDIA FOR M2 DRIVES The following table provides the approximate capacities in gigabytes GB for each AME cartridge with SmartClean Maximum capacity Tape length Native Compressed 225 meters 60 GB 150 GB 150 meters 40 GB 100 GB 75 meters 20 GB 50 GB Assumes a 2 5 1 compression ratio Actual compressed capacity varies depending on the type of data being recorded Although not recommended M2 can also read and write standard AME cartridges designed for Mammoth and Mammoth LT When these cartridges are used M2 will require regularly scheduled manual cleaning using a MammothTape cleaning cartridge Such maintenance is eliminated or greatly reduced by using only SmartClean media INSTALLATION AND OPE
46. CARTRIDGE INVENTORY The Cartridge Inventory screens allow you to view information the library maintains for each storage element the magazine slots the fixed slots the tape drives the entry exit port and the robot To view the cartridge inventory 1 From the operator panel keypad press to display the menus The first menu item to appear is Cartridge Inventory as shown in the following example gt Cartridge Inventor y 2 Press to display the first inventory information screen Press the down arrow key to display additional screens There are three screens that depict inventory information The first screen shows information about the slots in the right side magazine M 1 through 10 and for Drives 1 and 2 D 1 and 2 ME 34516 97 The second screen is for the left side magazine L 1 through 10 and Drives 3 and 4 D 3 and 4 as shown below 22 9 4 550 65 ERST n BG 1g The third screen is for the fixed cartridge slots F 1 through 10 the entry exit port E and the robot R as shown below 212815950 7 8B YW RE AUGUST 2002 EXABYTE 430 LIBRARIES 53 Chapter 5 LIBRARY OPERATION On the second line of the cartridge inventory screens these characters indicate the following information gt A bar under the element number indicates that a cartridge is stored in that element gt A blank space indicates that no cartridge is stored in that element A dash i
47. D The LCD and keypad allow you to view the operational status of the library access a menu of operations and view messages gt Entry exit port The entry exit port provides access to a caddy which allows you to insert or remove a single cartridge without opening the front door and interrupting operation AUGUST 2002 EXABYTE 430 LIBRARIES 3 Chapter 1 PRODUCT OVERVIEW 4 BACK PANEL COMPONENTS Drive carrier service Drive carrier access cover Library SCSI x Tape drive SCSI connectors Tape drive fan w Ww ww w Ww Ethernet port 9 pin serial port System fan Power entry module Drive carriers and service access covers Accessible from the back panel each tape drive carrier includes a fan and two SCSI connectors If the library contains fewer than four tape drives the unused drive slots are protected by service access covers Fans The drives and library each include a fan to reduce operating temperature Power entry module The power entry module includes the AC power connector and power switch 9 pin serial port A service technician can use the serial port to perform diagnostic procedures or upgrade firmware Ethernet port The Ethernet port allows you to connect the library to a 10 100BaseT Ethernet network Library SCSI connectors The SCSI connectors allow you to connect the library to one or more SCSI
48. LIBRARIES 17 Chapter 2 HARDWARE INSTALLATION CONNECTING THE POWER CORD Power cords for use with 120 VAC and 220 are shipped with the Up library If you choose to use your own power cord see page 107 for power cord requirements 1 Make sure that the power switch on the back of the library is off the 0 is pressed Power switch connector 2 Connect the female end of the power cord to the power connector on the back of the library 3 Plug the male end of the power cord into the power source Note The library has autoranging voltage selection so you do not need to change the voltage setting 18 INSTALLATION AND OPERATION 1004025 POWERING ON THE LIBRARY POWERING ON THE LIBRARY 1 Make sure the library s door is closed 2 Power on the host computer system Note If your host system requires that attached peripheral devices be powered on before the host power on the library before you power on the host 3 Push the power switch on the back of the library to the on position the Lis pressed Wait while the library performs its power on sequence During this time the following activities occur The cooling fans begin to operate gt The LCD illuminates and displays power on messages Each tape drive and the library perform a power on self test VERIFYING THE HARDWARE INSTALLATION After the library powers on the LCD displays the Statu
49. ONSOLE Before accessing Console you must have the following gt Host computer that uses an RS232 serial port gt A straight through 9 pin serial cable not a null modem cable Terminal emulation software such as Hyperlerminal Note Exabyte recommends using HyperTerminal a standard communications package available with Microsoft Windows AUGUST 2002 EXABYTE 430 LIBRARIES 77 Chapter 7 DIAGNOSTICS AND FIRMWARE Connecting the serial cable Connect the 9 pin cable to the back of the library and to a serial port on the host computer The following figure shows the location of the 9 pin serial port on the back of the library 9 pin serial port Setting the library s baud rate Before accessing Console you must set the baud rate for the library so that it matches the host computer s baud rate To set the library s baud rate 1 From the operator panel keypad press to display the menus Press the down arrow key until Config Menu appears then press ENTER The Baud Rate Menu displays the currently selected baud rate similar to the following example Baud Rate Menu 11520 2 Press ENTER An informational message appears then the following screen appears Baud 1152001 3 Usethe up or down arrow key to select the baud rate that matches the baud rate of the host computer then press ENTER 78 INSTALLATION AND OPERATION 1004025 USING THE LIBRARY CONSOLE INTERFACE Accessing
50. Option then press ENTER The Clean Slot Option screen shows which slot is designated as the cleaning slot 30 in the example below and whether the option is on 1 or off 0 Clean S lot 30 Opt ion 0 6 Press the up or down arrow key to select 1 which turns on the fixed cleaning slot option or 0 to turn the option off then press ENTER The Clean Slot screen shows the current selection SETTING THE AUTOCLEAN OPTION The Autoclean option allows the library to automatically perform the cleaning process without interrupting normal library operation With Autoclean enabled the library monitors the cleaning requirements of each tape drive When a drive indicates a Needs Cleaning status the robot automatically removes the cleaning cartridge from the cleaning cartridge slot and inserts it into the tape drive After completing the cleaning cycle the library returns the cleaning cartridge to its slot and decreases the Clean Cycles Left counter by one I Ti If you enable Autoclean make sure the cleaning option in your software is a 11 turned off To set the Autoclean option 1 If the security option has been enabled disable it see page 35 2 Display the Config Menu If necessary press to display the menus Press the down arrow key until Config Menu appears then press ENTER 3 Press the down arrow key until Autoclean Option appears This screen shows whether Autoclean is enabled 1 or not
51. RATION 1004025 POWER CORD REQUIREMENTS The following table provides the approximate data capacities in gigabytes GB for each length of standard AME cartridge when used with M2 Maximum capacity Tape length Native Compressed 170 meters 45 GB 112 5 GB 125 meters 30 GB 75 GB 45 meters 12 GB 25 GB 22 meters 5 5 GB 12 5 GB Assumes a 2 5 1 compression ratio Actual compressed capacity varies depending on the type of data being recorded VXATAPE MEDIA FOR VXA 2 DRIVES The following table provides the approximate capacities in gigabytes GB for each VXA 2 cartridge Maximum capacity Cartridge Model Tape Length Native Compressed 23 230 meters 80 160 17 170 meters 59 GB 118 GB V10 120 meters 40 GB 80 GB V6 62 meters 20 GB 40 GB a Assumes a 2 1 compression ratio Actual compressed capacity varies depending on the type of data being recorded POWER CORD REQUIREMENTS AUGUST 2002 The library is shipped with two seven foot 2 1 meter 18 AWG three conductor AC power cords one for 120 volt use in the United States and Canada and another for 220 volt use outside the United States and Canada If you plan to supply your own power cord it must meet the requirements for your operating voltage as described in the following sections 120 VOLT POWER CORD REQUIREMENTS The supplied 120 volt power cord for the United States and Canada has a molded NEM
52. See LCD door closing 45 description 3 opening 44 system sensors 63 drive See tape drives drive carrier description 2 location 4 See also tape drives Drive Display screens 68 to 70 Drive Menu 23 drive service access cover removing 11 Drive Status screens 70 0 71 dump See diagnostic listing E Eject button for drive 74 elements 57 to 58 1004025 Emulation Mode option description 24 setting 27 Enter key 22 24 entry exit port description 3 locking and unlocking 23 42 to 43 system sensors 63 testing 60 using 41 to 43 environmental specifications 105 equipment required 8 error LED indicators 67 error codes cartridge inventory screen 54 corrective actions 113 to 119 displayed on library LCD 23 displayed on M2 LEDs 66 Escape key 24 ESD precaution 11 Ethernet cable requirements 109 community strings 38 configuration 37 to 40 connecting cable 40 FTP password 39 LEDs 40 setting addresses 37 viewing security screens 38 Ethernet Menu 23 Ethernet port connecting cable to 40 description 4 Exabyte tape drive See tape drives F fan forlibrary 4 for tape drive carrier 2 system sensors for 63 FCC notice iii AUGUST 2002 INDEX firmware upgrading via Console 80 to 81 upgrading via 84 viewing codelevel 61 viewing drive codelevel 71 fixed slots See slots flash code See firmware front door See door FTP password 39 FTP user 39 FTP utility accessing 83 using to create a diagnosticlisting
53. TP user name or password you can view them from the Ethernet Security screen see page 38 AUGUST 2002 EXABYTE 430 LIBRARIES 83 Chapter 7 DIAGNOSTICS AND FIRMWARE UPGRADING LIBRARY FIRMWARE VIA FTP These instructions describe how to upgrade the library firmware via FTP A N Caution Do not upgrade firmware unless Exabyte Technical Support has advised you to do so If performed improperly the upgrade procedure can render your library inoperable Consult with Exabyte Technical Support before performing an upgrade To upgrade the library firmware 1 Obtain new firmware for the library You can download new firmware from Exabyte s web site www exabyte com you can contact Exabyte Technical Support see page v 2 Connect to an FTP utility by following the steps in Connecting the library to an FTP utility beginning on page 83 3 If desired you can make a copy of the current firmware by using a get FTP command If necessary you can obtain the current library firmware version number as described on page 61 Do not attempt to perform library operations or power down the library until after the library automatically resets 4 Use the FTP command for your utility to transfer the new firmware to the library For example you can issue put filename out where filename out is the name of the new firmware The system initiates the firmware upgrade and displays its progress on the l
54. age on the Status Screen indicating that sequential mode is complete and waits for operator intervention Restart option The Restart option determines where the library restarts sequential processing after it is reset or power cycled or after the door is opened and closed As shown in the following table the library can restart either at the beginning of the cartridge sequence or where it left off when the interruption occurred If Restart is The library On 1 Restarts at slot 1 Off 0 Resumes where it left off Note Before restarting sequential processing the library performs these actions gt If the robot was moving a cartridge it finishes the move which includes inserting the cartridge into the drive if the robot was moving a cartridge to the drive If you try to open the door the library will not release the door interlock until it has completed the move The library performs a power on self test POST If you opened the door the library performs its POST after you close the door gt If a cartridge is in the tape drive the robot waits for the cartridge to be ejected then returns it to the original slot To set the Loop and Restart options follow these steps 1 If necessary disable security AUGUST 2002 EXABYTE 430 LIBRARIES 49 Chapter 5 LIBRARY OPERATION 2 From library s front panel keypad press to display the menus then press the down arr
55. an a drive and establish serial port communications for diagnostics and firmware upgrades Demo Menu Allows you to run various demonstration programs to observe how the library operates Command Menu Allows you to issue commands for basic robot motion operations and perform diagnostic tests Park and Unlock for Shipping Moves the robot to the park position for shipment and unlocks the door Lock Unlock Entry Exit Port Allows you to lock or unlock the entry exit port AUGUST 2002 ERROR CODES If a hardware error occurs an error code appears on the Status Screen one frame at a time Refer to Appendix C for help in diagnosing and correcting errors You must correct the error before operation can continue EXABYTE 430 LIBRARIES 23 Chapter 3 CONFIGURATION OPERATOR KEYS Use the operator keys to perform the following actions Description Moves up down left or right through the menus and screens depending on which directional arrow you press Returns to the previous menu or screen or cancels an operation without saving changes Selects the item next to the screen arrow or accepts a change Displays the Status Screen which shows library status tape drive status and operator messages Displays a menu of options for configuring the library viewing information screens and issuing commands to the library see page 22 Stops robot operations
56. and releases the door s interlock mechanism The door can then be opened manually Displays the Reset menu which allows you to reset the library the library and tape drives or the drives individually See page 56 for more information CONFIGURING THE LIBRARY This section describes how to set the library s configuration options Refer to the table below for an explanation of each configuration item and determine which ones you need to set Then follow the appropriate steps in this section to set those options Note Ethernet configuration is described in Chapter 4 Configuration Description See option SCSI Menu SCSI IDs Setting SCSI IDs is required for library operation View the default Page 25 settings and change them if necessary Emulation Mode Setting an emulation mode is required if your application software does Page 27 not support an Exabyte 430 but does support an Exabyte 210 or 480 library SCSI Parity By default parity checking is enabled If desired you can disable parity Page 27 checking for the library if the SCSI adapter card connected to the library does not support parity checking 24 INSTALLATION AND OPERATION 1004025 CONFIGURING THE LIBRARY Configuration Description See option Configuration Menu Baud Rate Setting a baud rate is only required for communicating over the serial Page 78 port for firmw
57. anging configuration settings except baud rate gt Changing SCSI Menu options Changing the Ethernet options gt Communicating with the tape drives across the serial port gt Cleaning the tape drives Using the Demo Menu Using the Command Menu Unlocking the entry exit port LCD security only Unlocking and opening the front door LCD security only If you attempt to perform any of these operations when security is enabled the library displays a message that states security is active Enabling security from the LCD 1 Display the Security screen If necessary press to display the menus or return to the top of the menu selections Press the down arrow key until Security appears as shown below This screen shows whether security is currently enabled or disabled S e c u r i t y Disabled 2 Press ENTER An informational message appears then the following screen appears 3 Use the left and right arrow keys to move across the columns Use the up and down arrow keys to select a number When you have selected a password press ENTER A prompt similar to the one below appears 34 INSTALLATION AND OPERATION 1004025 CHECKING THE SETUP 4 Press to accept the new password The Security Screen then displays LCD Password Security remains in effect across resets You must use same password to turn security off Disabling security from the LCD 1 Dis
58. apter 1 provides an overview of the library s features and components Appendix A lists additional library and tape drive specifications gt Chapter 2 provides instructions for installing the library hardware connecting the library to the SCSI bus and powering on the library Appendix B provides additional information about SCSI configurations gt Chapter 3 describes how to configure the library for operation on the SCSI bus and for operation with your application software Follow the steps at the end of this chapter to verify the setup and to begin library operation gt Chapter 4 describes how to connect an Ethernet cable and configure the library for Ethernet communications Appendix A lists Ethernet cable specifications OPERATION During normal library operations you do not need to intervene in cartridge processing However you may need to refer to these chapters for some occasional tasks gt Chapter 5 describes how to operate the library in different control modes how to replace cartridges and magazines and how to reset the library gt Chapter 6 describes how to monitor clean and reset the tape drives It also describes how to eject cartridges manually EXABYTE 430 LIBRARIES xiii HOW USE THIS MANUAL TROUBLESHOOTING AND SERVICE If you need troubleshooting and service information refer to these chapters gt Chapter 7 provides instructions for upgrading firmware and creating diagnostic listings g
59. are upgrades and diagnostics You do not need to set this option for normal library operations Clean Slot These three options allow you to set up automatic tape drive cleaning Page 28 Autoclean Note To use automatic cleaning a cleaning cartridge must be installed through Clean Cycles Left see page 14 page su POST Bar Code If your software application does not automatically scan bar code labels Page 31 Scan when the library powers up or when the door is opened and closed you can set this option so the library automatically scans the labels By default this option is turned off when the library is shipped Note If the library does not include a bar code scanner N A appears next to this option Verify Barcode This option instructs the library to look for bar code labels with Page 32 Checksums checksum characters If you plan to use bar code labels that include checksum characters you should enable this feature By default this option is turned off when the library is shipped Note If the library does not include a bar code scanner N A appears next to this option Max Addressable This option allows you to configure the library so that it uses and reports Page 33 Slot fewer slots than are physically present This feature is useful with software applications that base licensing on the number of slots being used rather than the actual number of installed slots If your software does not monitor the number of slots yo
60. automatically performs the cleaning process and ejects the cartridge when the process is complete in several minutes The robot automatically picks the cleaning cartridge from the tape drive and replaces it in the designated fixed slot EXABYTE 430 LIBRARIES 73 Chapter 6 TAPE DRIVE OPERATION 8 Confirm that the cleaning completed successfully by looking at the library s LCD information The cleaning message should be gone If the cleaning was not successful the cleaning material in the cartridge may be expended Replace the cleaning cartridge and clean the tape drive again I If the tape drive ejects the cleaning cartridge immediately after loading it a P you need to replace the cleaning cartridge To order cleaning cartridges contact Exabyte see page v 9 When thecleaning is complete return the library to its original control mode and re enable security if desired Note After cleaning the library automatically decrements the Clean Cycles Left counter However if you install a new cleaning cartridge you must manually reset the Clean Cycles Left counter see Setting the Clean Cycles Left option on page 30 EJECTING A CARTRIDGE MANUALLY If a problem occurs that requires intervention you may need to manually eject a cartridge Discharge static electricity from your body before touching the drive s front panel Caution components Touch a known grounded surface such as the library
61. brary and tape drives are not being used by any host then reset the library from the operator panel If the error persists contact your service provider AUGUST 2002 EXABYTE 430 LIBRARIES 117 Appendix C ERROR CODES Description Corrective action code 195 All slots are empty The robot Open the library door and insert at least one cartridge in a could not find a cartridge to pick magazine in Demo mode 198 Robot full before command The Open the library door and remove the cartridge from robot all slots and all drives robot gripper contain a cartridge when an Reset the library Initialize Element Status command was requested 199 Tape in drive A cartridge is Open the library door eject the cartridge from the tape drive already loaded in the destination and remove it manually tape drive 200 X axis does not move The robot Open the door and remove the magazines Look for could not move along the anything that might be obstructing the robot s path along horizontal axis the horizontal axis 201 X axis has failed home The Make sure the library and tape drives are not being used by robot could not return to the any host then reset the library from the operator panel home position along the fthere are no obstructions and the error persists contact horizontal axis your service provider 202 X axis position sensor failed The lib
62. buses INSTALLATION AND OPERATION 1004025 LIBRARY COMPONENTS INTERNAL COMPONENTS Entry exit port caddy Robot Tape drive in carrier Cartridge magazines Fixed cartridge slots gt Tape drives The library can include up to four tape drives each housed in a drive carrier see page 2 gt Robot The robotic cartridge handler robot moves cartridges between the cartridge slots the tape drives and the entry exit port An optional laser bar code scanner attached to the robot reads bar code labels on the cartridges enabling the library to maintain cartridge inventory information gt Fixed cartridge slots The library contains 10 fixed cartridge slots next to the tape drives gt Magazines The two removable magazines contain 10 slots each The magazines include design features to ensure that the cartridges are always inserted correctly and prevent them from falling out AUGUST 2002 EXABYTE 430 LIBRARIES 5 Chapter 1 PRODUCT OVERVIEW Notes 6 INSTALLATION AND OPERATION 1004025 HARDWARE INSTALLATION This chapter describes how to install the library hardware which includes the following steps gt Unpacking the library gt Obtaining accessories and equipment Preparing for hardware installation gt Installing the tape drives Preparing and installing cartridges gt Connecting the library to a SCSI bus gt Conne
63. cting the power cord gt Powering on the library gt Verifying the hardware installation UNPACKING THE LIBRARY 1 Remove the library from the packing materials as shown in the unpacking steps printed on the box and place it on a sturdy flat surface 2 Grasp the library s front door at the top and pull it open as shown in the following figure Door AUGUST 2002 EXABYTE 430 LIBRARIES 7 Chapter 2 HARDWARE INSTALLATION 3 From inside the door remove the magazine on the right side by grasping the handle and pulling it straight out as shown in the following figure SR Ww e oo Aw f E PEN E r A BY gt HS E oo Packing material andle 4 Remove packing material from the interior of the library as shown in the previous figure Save all the original packing materials in case you need to ship or move the library later OBTAINING ACCESSORIES AND EQUIPMENT Make certain you have all the accessories and equipment for library operation as indicated in the table below Many of these items are included in the library accessory box in the shipping carton If necessary you can purchase these items from Exabyte see page v Required accessories and equipment Power cord Included with the library If you need to use a different power cord see page 107 SCSI cables and One wide LVD SCSI cable and a terminator are included with the
64. d Set the network address to Static and set the desired IP address see Setting Ethernet addresses on page 37 AUGUST 2002 EXABYTE 430 LIBRARIES 11 9 Appendix C ERROR CODES Notes 120 INSTALLATION AND OPERATION 1004025 accessories 8 Activity LED 40 adapter card compatibility 11 addresses See elements See Ethernet See SCSI IDs agency standards iii AME media See cartridges application software compatibility and installation 10 does not support library 27 library operation 41 limited license for cartridge slots 33 setting proper control mode for 46 arrow keys 24 Autoclean option description 25 enabling or disabling 29 B bar code labels affixing to cartridges 13 automatically scanning 31 checksum characters 13 determining if there are checksum characters 32 samples 8 scanning errors 55 setting Verify Barcode Checksums 32 vendors for 9 AUGUST 2002 INDEX bar code scanner description 5 enabling POST Bar Code Scan option 31 Baud Rate Menu 25 78 Baud Rate option description 25 setting 78 boot code See firmware box shipping 7 97 broadcast community string 39 BTU output 106 bus See SCSI bus C cable Ethernet 40 109 power cord 18 power cord requirements 107 to 108 SCSI 17 108 serial 78 caddy See entry exit port capacity for library 105 carrier See drive carrier Cartridge Inventory Menu 23 53 cartridge inventory screens 53 to 55 cartridge slots See slot
65. dressable Slot option 33 Setting the LCD Security ODE 33 Checking the SBLUD 35 Beginning library operations sis uie iet rette reb teruel ev irpo tos 36 4 Ethernet Configuration lees 37 Setting Ethernet addresses siiis pee rae Eben UE EE CH Red 37 Setting EUTEFFIBE EENS DE det 38 Connecting the Ethernet cable vont n Sun pl sere 40 Monitoring the Ethernet LEDS 40 5 Library Operation cece cece cece i 41 Replacing cartridges and 41 Replacing cartridges using the entry exit port 41 Replacing magazines by opening the front door 44 Storing i MU DE a 46 Changing The robot control ROGO tM 46 Operating the library in Sequential 47 setting the Restart and Loop 48 Starting sequential mode operations 51 Restarting cartridge processing at 510 1 52 Avoiding interruptions 52 INSTALLATION AND OPERATION 1004025 viii AUGUST 2002 Viewing the cartridge inventory onn 53 Resetting the library 56 Performing hardware exercises 57 WC CPS IIIS Sr 57 Using the 58 Using the Command 59 Disp
66. e Cartridge Moves a cartridge from one location to another You must specify source and destination elements see page 59 Important Do not specify a tape drive as the destination The tape drive will not automatically eject the cartridge Initialize Element Status Scans magazines and fixed slots to and checks for presence of a cartridge Home Robot Causes the robot to move to the home position in front of the tape drives then open and close its gripper Park Moves the robot to the park position at the right side of the library and rotated toward the back facing the tape drives Position to Element Positions the robot in front of a tape drive fixed cartridge slot or a magazine slot You must specify the destination element see page 58 Self Test Causes the robot to perform a self test as follows Moves from its current position to a position in front of Drive 1 Rotates 180 degrees on the wrist axis and moves to a position in front of slot 1 Rotates 180 degrees the wrist axis and returns to a position in front of Drive 1 Cycle Entry Exit Lock Causes the entry exit port to lock and unlock Cycle Pick Put Causes the robot to move in and out of a slot a specified number of times Cycle Reach Causes the robot to move in and out on the reach axis Cycle X Axis Causes the robot to move left and right on the horizontal X axis Cycle Wrist Causes the robot s wrist to rotat
67. e drives to operate as independent devices receiving different sets of SCSI commands from the host SCSI BUS TERMINATION If the library is the last device on the SCSI bus you must terminate the bus by installing an active terminator on the library s unused SCSI connector The library does not supply terminator power For the recommended terminator to use with the library see page 109 INSTALLATION AND OPERATION 1004025 ERROR CODES This appendix describes the error codes that appear on the library s LCD liquid crystal display LCD error codes do not reflect tape drive errors see page 65 Library components can be replaced only by Exabyte approved service providers If you cannot find an obstruction or other obvious cause for the problem contact your service provider Unless you have a self maintenance contract do not attempt to replace any components If you do you will void your warranty For detailed information about SCSI error conditions refer to the library s SCSI reference Caution Some corrective actions advise you to reset the library Before resetting make sure there is no SCSI activity on any connected SCSI bus so you do not disrupt communications The following table lists the library hardware error conditions in numerical order LCD code Description Corrective action 11 Source empty There is no Install a cartridge in the source location or redirec
68. e from the rear facing position to the front facing position Cycle Solenoid Exercises the solenoid that controls the locking mechanism on the front door INSTALLATION AND OPERATION 1004025 60 DISPLAYING LIBRARY INFORMATION DISPLAYING LIBRARY INFORMATION This section describes how to view the following library information gt Code firmware version and serial number gt Statistics data about robot operations and elements gt System sensors data about library s mechanical sensors VIEWING THE CODE VERSION AND SERIAL NUMBER 1 From the operator panel keypad press to display the menus Press the down arrow key until Library Information appears as shown below ibrary nformat i 2 Press ENTER The screen displays the library code version similar to the example below 3 Press the down arrow key to display the serial number MBLibrargys Num 00000000 1 VIEWING STATISTICS 1 From the operator panel keypad press to display the menus Press the down arrow key until Library Information appears as shown below 2 Press ENTER The screen displays the library code version Press the down arrow key twice until System Statistics appears as shown below EXABYTE 430 LIBRARIES 61 Chapter 5 LIBRARY OPERATION 3 Press ENTER The first statistic to appear is Total Moves as shown in the example below E Total Moves 14
69. e on the right side as described on page 44 M2 LEDs LED states Condition All LEDs on The tape drive was reset or is performing its power on self test Top LED on Cleaning required P Top LED flashing Hardware error Middle LED on A tape is loaded and the tape drive is ready to perform tape motion activities Bottom LED flashing Tape motion A fast flash indicates high speed tape motion You may see other LED activity random flashing steady on and so on For a detailed description of the drive s LED states refer to the product specification for your tape drive available in viewable PDF format at www exabyte com Manual cleaning is required when standard AME media has been used extensively the M2 tape drive VXA 2 LEDs Operation LED Pattern HD 1 LED 72 Power on self test LEDs illuminate sequentially No tape loaded Jobe Off Off Off Green SCSI activity LED 4 lt 0 p Off Off Off Flashing flash with other LED Green operations Tape loading or unloading Off Flashing Off Off id Green Tape ready idle Jaco Off Green Off Off Reading 40 Off Off Green Flashing Green Writing JOP Off Off Yellow Flashing Green Space forward 4 DO Off Off Flashing Off Space reverse or rewinding 40 gt Flashing Off Off Off Green Clean
70. e program s online help for information about using the software Make sure that the tape drives are connected to SCSI bus then power on the library Make a note of the SCSI ID assigned to each tape drive in the library see page page 25 Start the software and select the tape drive you want to upgrade EXABYTE 430 LIBRARIES 87 Chapter 7 DIAGNOSTICS AND FIRMWARE Notes 88 INSTALLATION AND OPERATION 1004025 MAINTENANCE AND SERVICE This chapter describes the following gt Using touch up paint on the housing Cleaning the library Installing or replacing the tape drives Returning the library for service Unless you have self maintenance contract with Exabyte do not attempt to Caution replace any components in the library other than the tape drives If you do so you will void your warranty USING TOUCH UP PAINT ON THE HOUSING A paint kit is available for touching up nicks and scratches on the finish For ordering information see page v CLEANING THE LIBRARY The only library components that should be cleaned are the tape drives Instructions for cleaning the tape drives are provided on page 72 The library s internal components are lubricated at the factory and should not be Caution cleaned or relubricated To protect the internal components from dust keep the library door closed INSTALLING OR REPLACING A TAPE DRIVE This section describ
71. ed 1 The first front door sensor is on 1 or off 0 Door Closed 2 The second front door sensor is on 1 or off 0 Cartridge Seated A cartridge is seated in the robot 1 or the robot is empty 0 Reach Position The robot fingers are closed 1 or open 2 Magazine 1 Present The right side magazine is installed 1 or removed 0 Magazine 2 Present The left side magazine is installed 1 or removed 0 EEP Present The entry exit port EEP caddy is installed 1 or removed 0 EEP Locked The entry exit port EEP is locked 1 or unlocked 0 X Axis Home The robot is in the home position on the X axis 1 or not 0 X Axis EOT The robot is at the EOT end of travel position on the X axis 1 or not 0 Wrist Back The robot wrist position is toward the back of the library 1 or not 0 Wrist Front The robot wrist position is toward the front of the library 1 or not 0 Bay 1 Occupied through Bay 4 Occupied There is a drive or drive blank installed in the drive bay 1 or the drive bay is empty 0 Note Bay 1 is located next to the fixed slots Library Fan Fail The library s fan is operational 0 or has failed 1 Drive 1 Fan Fail through Drive 4 Fan Fail The fan for the drive is operational 0 or has failed 1 Note Drive 1 is located next to the fixed slots AUGUST 2002 EXABYTE 430 LIBRARIES 63
72. ed and used in accordance with this instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded cables are required for this device to comply with FCC Rules Use shielded cables when connecting this device to others This library complies with 21 CFR 1010 10 and 1040 11 as a Class I Laser Product and IEC 825 1 Safety of Laser Products Part 1 Equipment Classifications Requirements and User s Guide English This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations French Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada This equipment has been tested and complies with the following requirements gt EN 55022 CISPR 22 Class B gt EN 55024 gt EN 61000 3 2 gt EN 61000 3 3 Bureau of Standards Metrology and Inspection BSMI This equipment has been tested and complies with CNS C 13438 Class This equipment has been tested and complies with AS NZS 3548 EXABYTE 430 LIBRARIES PRODUCT The Exabyte 430 library is warranted to be free from defects in materials parts and WARRANTY workmanship and will conform to the current product specification upon delivery For CAUTION the specific de
73. er on the library with an empty drive bay You must install a Mp tape drive or service access cover in each of the bays 2 If you installed a new tape drive set the SCSI ID for the drive as described in Setting the SCSI IDs on page 25 If you replaced an existing drive the new tape drive automatically assumes the SCSI ID of the old drive The library is now ready to resume normal operation You may want to use the Demo Menu to ensure that the robot and the newly installed tape drive are communicating see page 58 If your library does not resume normal operation check the following gt Are the devices on each SCSI bus attached to the library all LVD gt Are the SCSI buses terminated gt Are the SCSI cables firmly connected to the library and host computer Is a drive or service access cover installed in each drive bay gt Are the SCSI IDs unique for the devices on each SCSI bus gt Is the library operating in the correct control mode For most applications the control mode should be set to SCSI If you cannot solve the problem yourself contact your service provider or Exabyte Technical Support see page v RETURNING THE LIBRARY FOR SERVICE AUGUST 2002 If you need to return the library to the factory for service contact your service provider If your service provider instructs you to return the library directly to Exabyte contact Exabyte Technical Support to obtain a Return Materials Authorization
74. erface disabled The library Set the library to the correct control mode see page 46 was not in the correct control mode when the operator sent a command 87 EEcaddy removed The Make sure the library and tape drives are not being used by entry exit port caddy was any host then reset the library from the operator panel removed at an unexpected time f the error persists contact your service provider 89 Caddy not available The Replace the caddy as described in Replacing cartridges entry exit port caddy was not using the entry exit port on page 41 inserted correctly If the error persists contact your service provider 91 Command aborted A diagnostic No corrective action required command was aborted by the operator 95 Drive removed A tape drive was Power off the library and install a tape drive or service access removed while the library was cover see page 89 powered on 97 Drive not present A move was Install a drive in the drive bay or send commands to another requested to a drive that is not drive installed Ifa drive is already installed when this message appeared contact your service provider 109 Check cleaning tape A clean Eject the cartridge from the tape drive and remove it drive operation failed because the manually see page 74 drive did not unload the cleaning Install a new cleaning cartridge into the fixed slot see cartridge within a reasonable page 14 amount of time
75. es how to install an additional tape drive or replace an existing tape drive You can order tape drives from Exabyte The tape drive is shipped preinstalled in a drive carrier You cannot install a tape drive into the library without a drive carrier Do not mix M2 and VXA 2 tape drives or SCSI configurations in the same library Caution For example do install a 2 tape drive in a library that already contains M2 tape drives or an HVD tape drive in LVD library AUGUST 2002 EXABYTE 430 LIBRARIES 89 Chapter 8 MAINTENANCE AND SERVICE UPDATE THE LIBRARY FIRMWARE VERSION If you previously had M2 tape drives installed in your library and you install VXA 2 tape drives it may be necessary to update the library firmware before the library properly recognizes the VXA 2 tape drives If you are installing the same type of tape drives that were originally installed in the library skip to Preparing to replace a tape drive Determine the current library firmware version Determine the current version of the library firmware as follows 1 From the operator panel keypad press to display the menus Press the down arrow key until Library Information appears as shown below PLibpranr wy Informati 2 Press ENTER The screen displays the library code version similar to the example below 3 If your library code version is 2 14 3 or later then you do not need to update the firmware No further
76. extra steps Read the information marked by the CAUTION icon for information you must know to avoid damaging the library the tape drives or losing data AUGUST 2002 Read the information marked by the WARNING ion for information you must know to avoid personal injury EXABYTE 430 LIBRARIES XV HOW USE THIS MANUAL Notes xvi INSTALLATION AND OPERATION 1004025 PRODUCT OVERVIEW Congratulations on selecting the Exabyte 430 Tape Library Your new library provides unattended data storage archiving backup and retrieval for midrange and high end workstations servers and networks CAPACITY AND TRANSFER RATES Your 430 library accommodates up to four tape drives and 30 data cartridges Depending on your performance goals you can install either M2 or VXA 2 tape drives in the library The library s available storage capacity and transfer rate depend on the type of drive you select The following table shows the library s typical storage capacity and transfer rates when configured with either four M2 tape drives or four VXA 2 tape drives and 30 data cartridges 430 with M2 430 with VXA 2b Native capacity 1 8 TB 2 4 TB Compressed capacity 4 5 TB 4 8 9 Native transfer rate 172 8 GB hr 86 4 GB hr Compressed transfer rate 432 GB hr 172 8 GB hr Using 225 meter SmartClean AME media Using VXAtape V23 230 meter media Assuming a 2 5 1 compressio
77. front door REPLACING CARTRIDGES USING THE ENTRY EXIT PORT To replace individual cartridges in the library use the entry exit port on the front of the library 1 If the security option has been enabled disable it see page 35 2 Change the control mode to LCD see page 46 3 Use the Move Cartridge command to move a cartridge from one of the storage slots to the entry exit port For instructions on using the Move Cartridge command see Using the Command Menu on page 59 For the element numbering scheme see page 57 The entry exit port is element number 81 AUGUST 2002 EXABYTE 430 LIBRARIES 41 Chapter 5 LIBRARY OPERATION 4 From the operator panel s keypad press to display the menus then press the up arrow until Unlock Entry Exit Port appears shown below Press to unlock the entry exit port Unlock Eni ry amp xe i t Port 6 Press the top and bottom buttons to release the entry exit port caddy then pull it out INSTALLATION AND OPERATION 1004025 42 REPLACING CARTRIDGES AND MAGAZINES 7 Insert the cartridge in the caddy with the write protect switch facing out as shown below 8 Press the top and bottom buttons on the entry exit port caddy then insert the cartridge back into the entry exit port Make sure the write protect switch is at the top 9 Close the entry exit port door 10 From the operator panel s keypad display L
78. g system Refer to the Help file provided with the software for instructions on setting up and using the program PERFORMING VXA 2 TAPE DRIVE DIAGNOSTICS AND FIRMWARE UPDATES These instructions describe how to prepare for using the VXA Tool program to upgrade the VXA 2 tape drive firmware or create a diagnostic listing N Caution Do not upgrade firmware unless Exabyte Technical Support has advised you to do so If performed improperly the upgrade procedure can render your drive inoperable Consult with Exabyte Technical Support before performing an upgrade AUGUST 2002 Note w If you need firmware for the VXA 2 tape drive go to the Exabyte web site at www exabyte com support online downloads index cfm and select the VXA 2 tape drive or you can contact Exabyte Technical Support see page v for firmware The CD that accompanies the VXA 2 tape drives includes the VXA2Tool program Be sure to check Exabyte s web site to determine whether a more current version of this program is available Additional VXA 2 diagnostic tools for different operating systems are also available from the web site If necessary download the latest version of the VXA2Tool software from Exabyte s web site www exabyte com Make sure you download the version for the VXA 2 tape drive Note VXA2Tool is only compatible with host systems running a Windows operating system Install software on the host computer Refer to th
79. gnments for the library Fixed Cartridge Slots Tape Drives 21 22 23 24 25 26 27 28 29 30 82 83 84 85 Robot 86 Magazine 2 Magazine 1 E E Port 20 19 18 17 16 15 14 13 12 11 101918176 54 3 2 1 81 Element addresses Your application software may use element addresses to identify elements in the library The difference between an element index and an element address is that an index is a fixed number set in the library s firmware whereas an address can be changed by your application software using the SCSI command MODE SELECT The library s default element addresses correspond to the element indexes USING THE DEMO MENU The Demo Menu provides options for running the library in a continuous demo mode where the robot randomly moves cartridges from one slot to another including the fixed cartridge slots To run a demo 1 If necessary disable security see page 33 2 Change the robot mode to LCD see page 46 3 Make sure there is at least one cartridge present and one empty slot before you begin the test 58 INSTALLATION AND OPERATION 1004025 AUGUST 2002 PERFORMING HARDWARE EXERCISES From the operator panel keypad press to display the menus Press the down arrow key until Demo Menu appears as shown below
80. hapter 4 10 INSTALLATION AND OPERATION 1004025 PREPARING FOR HARDWARE INSTALLATION PREPARING FOR HARDWARE INSTALLATION Warning Before you begin hardware installation do the following gt Make certain the SCSI host bus adapter card installed in the host computer and the application software are compatible with the library Compatibility information is available from www exabyte com 4 Ensure that work area is free from conditions that could cause electrostatic discharge ESD Discharge static electricity from your body by touching a known grounded surface such as your computer s metal chassis w Locate an appropriate area for the library The library must have a level surface near a readily accessible outlet In addition there must be approximately 6 inches 15 cm of open area behind the library for adequate air flow gt If you want to install the library into a rack contact Exabyte see page v for a rack mount kit which includes hardware and installation instructions Before performing any installation or maintenance procedures be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet INSTALLING THE TAPE DRIVES The library is shipped without tape drives installed When installing the tape drives install the first drive in the drive slot 1 which is located closest to the system fan when viewed from the rear of the
81. he Ethernet network For more detailed information about these addresses see the table on the next page and the readme file for the Library Monitor software To set the Ethernet addresses 1 From the operator panel keypad press to display the menus Press the down arrow key until Ethernet Menu appears This menu shows the current Ethernet addresses similar to the ones in the following example gt Ethernet Menu 205 191 8 430 LIBRARIES 3 7 Chapter 4 ETHERNET CONFIGURATION 2 Press ENTER The Ethernet Configuration menu appears as shown below gt Ethernet Configur 3 Press ENTER The Network Address screen appears Network Address Statii c There are four screens for setting Ethernet configuration options Network Address IP Address Subnet Mask and Gateway Address Each is described in the following table 4 For each screen press to display another screen for setting values use the arrow keys to select the values then press when you are done Ethernet address Description Network address Selects the method used to set the Internet Protocol IP address of the library as follows Static The library uses a fixed IP Address which is assigned in the IP Address field described below DHCP The library uses an IP address assigned by the network DHCP Dynamic Host Configuration Protocol server Exabyte recommends using a Static IP address since DHCP
82. he SCSI Menu If necessary press to display the menus or return to the top of the menu selections Press the down arrow key until SCSI Menu appears on the screen then press ENTER 3 Press the down arrow key until Emulation Mode appears as shown below This screen shows the current mode None 1 5 Use the up or down arrow key to select an emulation mode then press ENTER Select EXB 210 if your software supports the Exabyte 210 library select EXB 480 if your software supports the Exabyte 480 library Select Exabyte 430 if you need to override a SCSI Inquiry setting and reset the library to Exabyte 430 mode SETTING THE SCSI PARITY OPTION When the SCSI Parity option is enabled the library checks all data coming across the SCSI bus for parity if the SCSI adapter card connected to the library supports parity checking This setting remains in effect across power cycles By default SCSI parity is turned on when the library is shipped Note Parity checking for the library can also be enabled through the application software by using the SCSI command MODE SELECT The method used last to set parity checking LCD or SCSI has precedence Parity checking for the tape drives is set separately EXABYTE 430 LIBRARIES 27 Chapter 3 CONFIGURATION To set parity checking 1 If the security option has been enabled disable it see page 35 2 Display the SCSI Menu If necessary press to display the menus or retur
83. he tape drives in your library Do not mix tape cartridge technologies in the library AUGUST 2002 Exabyte M2 tape drives Exabyte M2 tape drives read and write to AME cartridges with SmartClean technology combining reliable AME recording media with a short segment of head cleaning material When the M2 drive determines cleaning is needed it locates the cleaning material and performs the cleaning automatically AME cartridges with SmartClean are easily identified by their cobalt blue color and are available from Exabyte in lengths of 75 meters 150 meters and 225 meters see page 106 for storage capacities For optimal performance and reliability Exabyte recommends only AME Tip media with SmartClean for M2 tape drives M2 can use other AME media but will require regular cleaning with an Exabyte Mammoth cleaning cartridge The M2 tape drive cannot write data to or read data from metal particle MP tape If you insert an MP cartridge the M2 drive immediately ejects it If you need to retrieve data from MP tape contact a data conversion service EXABYTE 430 LIBRARIES 9 Chapter 2 HARDWARE INSTALLATION VXA 2 tape drives VXA 2 tape drives use data quality VXAtape data cartridges These cartridges do not require formatting or other media conditioning before use Cartridges are available from Exabyte authorized resellers in lengths of 62 meters 120 meters 170 meters and 230 meters see page
84. ibrary s LCD screen When the upgrade has completed successfully the library automatically resets CREATING A DIAGNOSTIC LISTING VIA FTP If you report a problem to Exabyte Technical Support you may be asked to create a library diagnostic listing also called a dump via FTP A diagnostic listing is created when you use an utility to send an ASCII text copy of the diagnostic buffer from the library to the host computer This information stored in the diagnostic buffer can be used by support personnel to troubleshoot incidents with the library To create a library diagnostic listing via FTP 1 Access the FTP utility by following the instructions in Connecting the library to an FTP utility beginning on page 83 2 Make sure the FTP file transfer type is set to ASCII 84 INSTALLATION AND OPERATION 1004025 PERFORMING M2 TAPE DRIVE DIAGNOSTICS AND FIRMWARE UPDATES 3 Use the FTP command for your utility to get the diagnostic listing For example issue get libtrace txt 4 If necessary specify a destination location path and filename for the diagnostic listing PERFORMING M2 TAPE DRIVE DIAGNOSTICS AND FIRMWARE UPDATES These instructions describe how to prepare for using the Exabyte M2 Monitor for Windows program to upgrade the M2 tape drive firmware or create a diagnostic listing Notes gt If you need firmware for the M2 tape drive go to the Exabyte web site at www exabyte com support online downloads inde
85. iguring the library beginning on page 24 to set the SCSI IDs and other configuration options Be sure to follow the guidelines at the end of this chapter in Checking the setup beginning on page 35 gt Finally read Beginning library operations beginning on page 36 USING THE OPERATOR PANEL The library includes a two line LCD and keypad called the operator panel which allows you to interactively control library operations Using the operator panel shown in the following figure you can set library options check operating statistics and diagnose errors AUGUST 2002 EXABYTE 430 LIBRARIES 21 Chapter 3 CONFIGURATION STATUS SCREEN During normal operation the Status Screen appears on the LCD see page 19 for an example You can use this screen to monitor library activities By default the Status Screen displays the current operating status of the library and tape drives Note If you connected your library to an Ethernet network and installed the Exabyte Library Monitor software you can also monitor library operations remotely For instructions see Chapter 4 MENUS To access the menus press from the keypad The first menu to appear is Cartridge Inventory You can then press the up and down arrow keys to loop through the menu options If a menu contains a triangle symbol you can either press to access another screen or menu or you can change values using the operator keys
86. imilar to the example below appears Drive 2 Status READY NOTAPE Press ENTER Use the arrow keys to scroll through the status screens for the tape drive The following table describes the information in the Drive Status fields Drive status field Description Type Identifies the tape drive model Serial Number Displays the drive s serial number Inq Version Displays the four character Inquiry version returned by the drive s SCSI Inquiry M2 only command Boot Version Displays the code level of the drive s boot M2 only Flash Version Displays the code level of the drive s flash firmware EEPROM Version M2 only Displays the code level of the drive s EEPROM Needs Cleaning Indicates if the drive needs cleaning 1 or not 0 Cart Status Displays the status of the cartridge if any in this tape drive Format Displays the data format of the cartridge currently in the tape drive Tape Left M2 only Displays how much tape is left in megabytes for the cartridge in this tape drive Tape Size M2 only Displays the total amount of tape in megabytes for the cartridge in this tape drive Power on Seconds Displays the power on seconds Occupied Valid M2 only Warning Indicates if the drive is free of errors 0 or displays an error code Present Indicates whether a drive is not installed 0 or
87. ing data The sign appears when the tape drive is in compression mode WRITE PROTECTED The tape drive cannot write data because the data cartridge is write protected ILLEGAL WRT The tape drive cannot write to the type of data cartridge inserted This message remains until an unload eject operation is performed SEARCH High speed search is in progress REWIND Rewind is in progress ERASE The tape drive is erasing data on the tape FORMAT The tape drive is repartitioning the tape to the requested format WORN TAPE The tape currently in the tape drive has exceeded the tape drive s maximum tape passes threshold and must be replaced Cleaning messages CLEAN SOON The tape drive should be cleaned at the next convenient time CLEANING Cleaning is in progress DEPLETED The cleaning tape in the cartridge is depleted and the tape drive will eject it Use a new Cleaning cartridge CODE LOAD FAIL RETRY CODE LOAD These messages appear in sequence after the code load failed MAKE CODELOAD TP The tape drive is making a code load tape These messages appear when non SmartClean media is used and the tape drive is cleaned using an Exabyte Mammoth Cleaning Cartridge AUGUST 2002 EXABYTE 430 LIBRARIES 69 Chapter 6 TAPE DRIVE OPERATION The following table lists some messages that can appear for the VXA 2 tape drive Tape drive status message
88. ing in process Flashing Off Flashing Off Green INSTALLATION AND OPERATION 1004025 66 MONITORING TAPE DRIVE STATUS Operation LED Pattern Service Notification Cleaning required gt O Flashing Off Off Yellow Cleaning tape used up Off Flashing Off Off Green Yellow Recoverable errorP Yellow Green Yellow Off Unrecoverable error 4 0 Yellow Off Yellow Off Factory service required lt 0 gt S May be illuminated green yellow or off Flashing Red Broken tape XXO Flashing Off Flashing Off Green Green Yellow Yellow Format recovery 4 Do Off Off Flashing Off Green Yellow Tape path over Off Off Off Orange temperature Self Tests Self test passed Off Self test running KO Fast scrolling green Off Self test failed Yellow Yellow Yellow Off the VXA 2 Product Manual For the power on self test the LEDs scroll sequentially right to left then left to right in yellow and green LED 4 illuminates in red and green When POST is completed LED 4 is illuminated in green Retry the operation If the problem persists try power cycling the drive to clear the error If you cannot resolve the problem yourself contact Exabyte Technical Support To capture a log of a proble
89. ion software wacom aa 10 Preparing for hardware installation reet eroe nis 11 Installing the tape drives NER EE OK 11 REMOVE the service access COVES ees ias viste ten APER Re EE RN EE RU 11 Install the tane VEL 12 Preparing and 51 13 13 Installing cartridges in the fixed 14 Installing cartridges in the magazines 15 Connecting the library tothe SCSI 16 Connecting 18 Powering on the library et 19 Verifying the hardware installati dieit 19 EXABYTE 430 LIBRARIES vii 3 Configurallonzos 22599 992992992999 21 Using the operator 21 Status err IN sex ordained 22 m MERE UE 22 M S 23 Operator Keys 24 Configuring the library 24 Setting the SUSI sapin pepe prx Qa nein 25 Setting the emulation mode 27 Setting the SCSI parity Option 27 Setting the Clean Slot option 28 Setting the Autoclean 29 Setting the Clean Cycles Left DDBOD 30 Setting the POST Bar Code Scan OpllOris 31 Setting the Verify Barcode Checksums option 32 Setting the Max Ad
90. l library operations you do not need to intervene in the cartridge processing However for occasional tasks you may need to perform refer to Chapter 5 Library Operation and Chapter 6 Tape Drive Operation for more information In addition if your library includes the Exabyte Library Monitor software and you want to use it to monitor library operations remotely see Chapter 4 Ethernet Configuration for instructions INSTALLATION AND OPERATION 1004025 ETHERNET CONFIGURATION Your library includes an Ethernet connection which you can use to connect the library to an Ethernet network When used in conjunction with the included Library Monitor software this Ethernet connectivity allows you to monitor of the library s operation remotely It also allows you to access the library s firmware via FTP For more information about upgrading firmware see Chapter 7 This chapter describes the following gt Configuring the library for use with Ethernet gt Viewing the Ethernet Security screens gt Connecting the Ethernet cable gt Monitoring the Ethernet LEDs Note The Library Monitor software CD is included in the library shipment For software installation instructions refer to the readme file on the CD The Monitor software can be installed before or after Ethernet configuration SETTING ETHERNET ADDRESSES This section describes how to set the network addresses that will enable the library to communicate over t
91. laying library 61 Viewing the code version and serial number 61 61 Viewing system sep tesi 62 Tape Drive Operation 2 929922 222 92222 65 Monitoring tape drive SEALS 65 Reading the tape drive LEDS antena reiten ene a s 66 Viewing the Drive Display Screens sci ov Su Ve EUR VR 68 Viewing the Drive Status SCreens 70 Cleaning HUE 72 Setting up for the Clean Drive option 72 Using the Clean Drive Option Gard ben fido PRO DB 73 Ejecting a cartridge manually 74 Resetting a tape Hir best iN AER EU PME 75 Diagnostics and 77 Using the Library Console InteF A86 77 Setting up to use Console EUR Ferd ebd ek 77 Upgrading library firmware via 80 Creating a diagnostic listing via 82 Viewing the LCD password via Console 82 Connecting the library to an FIP utility trien 83 Setting Up to Use PT P 83 Upgrading library firmware via FTP iuuat onere niit 84 Creating a diagnostic listing via FTP 84 Performing 2 tape drive diagnostics and firmware updates 85 Establish commu
92. library If you terminators want to use your own see Appendix A for specifications Tape drives The library is shipped without tape drives installed Make sure that you have the necessary tape drive kits Install the tape drives in the library as described in Installing the tape drives on page 11 J Caution Do not install M2 and VXA 2 tape drives in the same library Bar code labels Sample bar code labels are included For information about preparing your own bar code labels refer to the bar code specification on the 430 Library CD For information about approved bar code label vendors visit www exabyte com 8 INSTALLATION AND OPERATION 1004025 OBTAINING ACCESSORIES AND EQUIPMENT Required accessories and equipment Cartridges Cartridges are not included with the library See Selecting cartridges on page 9 for more information about the appropriate cartridges to use You can purchase cartridges from Exabyte authorized resellers or you can contact Exabyte Rack mount hardware If you want to install the library in a rack contact Exabyte for the required hardware f you create your own bar code labels be sure to follow the specification precisely For best results use a reliable vendor to create bar code labels and use labels that contain checksum characters SELECTING CARTRIDGES Refer to the appropriate section below for information about the cartridge requirements for t
93. library Install any additional tape drives in the remaining slots Note If you have a 430 library that previously had M2 tape drives installed and you want to install VXA 2 tape drives refer to Update the library firmware version on page 90 before proceeding Do not install M2 and VXA 2 tape drives in the same library AUGUST 2002 REMOVE THE SERVICE ACCESS COVERS If the drive bay where you are installing the tape drive has a service access cover remove it as follows 1 From the back panel use a screwdriver to release the two captive screws that secure the service access cover to the library as shown in the following figure EXABYTE 430 LIBRARIES 11 Chapter 2 HARDWARE INSTALLATION 2 When the screws are loosened remove the service access cover INSTALL THE TAPE DRIVE 1 As shown in the following figure insert the tape drive so that the handle is at the top and the fan is at the bottom The drive should slide easily toward the front of the library 2 Tighten the captive screws on each end of the drive carrier to 6 0 inch pounds 8 7 kg cm of torque 12 INSTALLATION AND OPERATION 1004025 PREPARING AND INSTALLING CARTRIDGES PREPARING AND INSTALLING CARTRIDGES This section describes how to prepare cartridges for use in the library and install cartridges in the fixed slots and in magazines Caution Do no
94. library cannot communicate with any host then reset the library from the operator panel the robot gripper command Ifthe error persists the robot may need to be replaced processor Contact your service provider 36 RRC command reject An invalid Make sure the library and tape drives are not being used by command was sent to the robot any host then reset the library from the operator panel command processor error persists the robot may need to be replaced Contact your service provider 38 Cannot load drive The robot Open the door and remove the magazines Look for cannot push the cartridge far anything that might be obstructing the robot along its reach enough to load it into the tape axis drive Make sure the library and tape drive not being used any host then reset the library from the operator panel lf the error persists contact your service provider 114 INSTALLATION AND OPERATION 1004025 ERROR CODES failed to complete a stepper move een Description Corrective action code 41 W axis failed home The library Open the door and remove the magazines Look for could not move the robot to the anything that might be obstructing the wrist axis rotation home position on the wrist axis Make sure the library and tape drives are not being used by 42 Wrist front sensor failed The any host then reset the library from the operator panel
95. m use VXATool as described in the VXA 2 Product Manual You may need to return the drive for service contact Exabyte Technical Support To get a log of the problem use VXATool as described in The tape was written without a valid end of data mark which often occurs if you power down the drive while the drive was writing The tape drive will perform a format recovery which involves reading the data to determine where the end of data is located This may take as long as 2 to 3 hours AUGUST 2002 See the VXA 2 Product Manual for troubleshooting information If a self test fails clean the drive with a VXAtape cleaning cartridge If the failure still occurs try a new tape EXABYTE 430 LIBRARIES 67 Chapter 6 TAPE DRIVE OPERATION VIEWING THE DRIVE DISPLAY SCREENS You can view additional information about the drive s status from the Drive Display screens Note The M2 tape drives installed in the library do not include liquid crystal displays LCDs However you can view a drive s LCD messages from the Drive Display screens To view the Drive Display screens 1 From the operator panel keypad press to display the menus Press the down arrow key until Drive Menu appears gt Drive Menu Mammoth2 Note On the second line of the Drive Menu the tape drive model name appears either Mammoth2 or VXA 2 Press ENTER The Drive 1 Menu appears Drive 1 2 3 Use
96. make sure the cartridge is write enabled Cartridge type Use the cartridge types recommended on page 9 Make sure that you have not mixed media technologies Cartridge age If the cartridge has been in use for a long time or if it has been used frequently try using a new cartridge v Cleaning Clean the tape drive as described on page 72 102 INSTALLATION AND OPERATION 1004025 PROBLEMS WITH LIBRARY OPERATION PROBLEMS WITH LIBRARY OPERATION AUGUST 2002 If the library has been successfully operating in the past but is now experiencing problems check the following v Control mode If you are using an application software package to control robot operations the library must be set to SCSI mode See page 46 for more information Security Make sure that security is set correctly for the operation you are trying to perform If security is enabled you cannot perform many operations on the LCD and you cannot open the door Security can be enabled from the LCD see page 33 or from your application software with a SCSI command Door open Make sure the door is closed securely v Empty drive bay If you removed a drive from one of the bays you must install a service access cover see page 89 v Robotoperation You can use the selections in the Command Menu and the Demo Menu described in Performing hardware exercises on page 57 to determine if the robot is functioning properly EXABYTE 430 LIBRARIES 1 03
97. mode to LCD see page 46 From the operator panel keypad press to display the menus Press the down arrow key until Drive Menu appears then press ENTER The Drive 1 Menu appears Drive 1 Menu 2 Use up or down arrow key to select the menu for desired drive then press ENTER For example to establish communications with Drive 1 select Drive 1 Menu A screen similar to the example below appears Drive 1 Status READY NOTAPE Press ENTER Use the up or down arrow key to select Connect Serial Port to Drive n Connect Se Pei t t o Dr Press ENTER At the confirmation prompt press again The tape drive is now communicating through the library s serial port When you are ready to return the serial connection to the library press ENTER Note If you reset the library or you open and close the front door the library disconnects from tape drive serial communication 86 INSTALLATION AND OPERATION 1004025 PERFORMING VXA 2 TAPE DRIVE DIAGNOSTICS AND FIRMWARE UPDATES USING M2 MONITOR 1 If necessary download the latest version of the Exabyte M2 Monitor for Windows software from Exabyte s web site www exabyte com Make sure you download the version for the M2 tape drive Install the software on your host computer and then launch the software Note Exabyte M2 Monitor is only compatible with host systems running a Windows operatin
98. ms Max Addressable Slot Loop Restart Next Cartridge INSTALLATION AND OPERATION Code Version Library Serial Num System Statistics System Sensors 1004025 USING THE OPERATOR PANEL The Main Menu selections are described in the following table Menu selection Description Cartridge Inventory Displays the library s current cartridge inventory on three sequential screens Security Allows you to enable or disable security with a password Enabled Disabled Robot Mode Displays the current robot control mode and allows you to change the mode Config Allows you to change the serial port baud rate set the autoclean function reserve Configuration Menu fixed slot for a cleaning cartridge choose whether the library scans the cartridge bar code labels after power up and set the maximum number of slots the library uses and reports to the software SCSI Menu Displays the SCSI IDs for the library and each drive Allows you to set the SCSI IDs emulation mode and SCSI parity checking Ethernet Menu Allows you to configure the library for operation on an Ethernet network Library Information Displays information about the library code versions system statistics and system sensors Drive Menu Allows you to view the status of each tape drive and the drive LCD messages This menu also allows you to cle
99. must be properly shielded Tip The following table indicates the Ethernet port s pin assignments functions and location Pin number Function Pin location 1 TD TD Not used Not used RD Not used ot AJIN Not used EXABYTE 430 LIBRARIES 1 09 Appendix A SPECIFICATIONS Notes 110 INSTALLATION AND OPERATION 1004025 SCSI CONFIGURATION This appendix provides an overview of the SCSI interface and some general guidelines for connecting the library to the SCSI bus SCSI COMPONENTS The SCSI system consists of the following components gt Initiator The host computer system acts as the initiator of commands It consists of the application software the operating system the device driver and the SCSI adapter card Bus The SCSI cables connected to the adapter card and to the library as well as other devices on the bus provide a pathway or bus for passing commands gt Targets The library and the tape drives are peripheral devices or targets that are capable of receiving commands from the host Up to sixteen devices including the host computer can be connected to the wide SCSI bus and up to eight devices can be connected to the narrow SCSI bus SCSI BUS CONSIDERATIONS This section provides the basic guidelines and considerations for setting up the library on the SCSI bus LVD SCSI The Exabyte 430
100. n press Enter to display Console s Help screen as shown in the following figure Generic Commands help lt screen_name gt show available commands lt screen_name gt console screen redraw dump Console Screen Names config drive estats inv modesel scsim stats demo ehist flash machine modesel2 sense xcards diag enet hist mail schip sensors mn Exabyte 43 024 46 Pending Mode Console State Console EN Note If garbled characters or no characters appear on the screen make sure you have the same baud rate set for the host as you do for the library UPGRADING LIBRARY FIRMWARE VIA CONSOLE These instructions describe how to upgrade the library firmware using the Console interface Do not upgrade firmware unless Exabyte Technical Support has advised you to do Caution If performed improperly the upgrade procedure can render your library inoperable Consult with Exabyte Technical Support before performing an upgrade To upgrade the library firmware 1 Obtain new firmware for the library You can download new firmware from Exabyte s web site www exabyte com you can contact Exabyte Technical Support see page v 2 Access Console by following the steps in Using the Library Console interface beginning on page 77 3 If desired you can use the SCSI READ BUFFER command to copy the current firmware to a disk To do this use a software application that can issue
101. n ratio Assuming a 2 1 compression ratio AUGUST 2002 EXABYTE 430 LIBRARIES 1 Chapter 1 PRODUCT OVERVIEW The M2 and VXA 2 tape drives are designed to meet different system cost and performance targets Both tape drive technologies achieve their maximum performance when data is transferred from the host to tape drive consistent streaming manner Several system factors unrelated to the tape drives can affect the library s performance including the type of operating system the number of devices on the SCSI bus available server transfer rates Ethernet connectivity and overall connection speeds Keep these factors in mind when determining which tape drive technology to install in your library LIBRARY FEATURES The library includes the following features Ww Independent Small Computer System Interface SCSI controllers The library and tape drives each support independent sets of SCSI messages and commands and are available in a wide low voltage differential LVD SCSI configuration The wide SCSI configuration allows up to 16 devices to be attached to a single SCSI bus Up to four tape drives The tape drives are installed in drive carriers which allow for easy removal and installation As shown in the following figure the back panel of each drive carrier includes a fan to maintain the operating temperature and SCSI connectors for connection to the SCSI bus Drive carrier SCSI connectors gt
102. n to the top of the menu selections Press the down arrow key until SCSI Menu appears then press ENTER 3 Press the down arrow key until SCSI Parity appears as shown below This screen shows whether parity is enabled 1 or disabled 0 5 Use the up or down arrow key to select 1 to turn on parity checking or 0 to turn off parity checking then press ENTER The screen shows the new setting SETTING THE CLEAN SLOT OPTION The Clean Slot option designates the right most fixed cartridge slot closest to the tape drives as a permanent storage location for a cleaning cartridge I Ti If you change the Max Addressable Slot option see page 33 the location ofthe cleaning slot also ch i i i i g slot also changes The cleaning cartridge slot if used is always the highest storage element address enabled For example if you change the Max Addressable Slot option to 25 then the cleaning slot will be 25 For more information on storage element addresses see page 57 To set the Cleaning Slot option 1 If the security option has been enabled disable it see page 35 2 Change the control mode to LCD see page 46 3 Display the Config Menu If necessary press to display the menus Press the down arrow key until Config Menu appears then press ENTER 28 INSTALLATION AND OPERATION 1004025 AUGUST 2002 CONFIGURING THE LIBRARY 4 Press the down arrow key to display Clean Slot
103. ndicates that the slot is not usable because it is beyond value set for the Maximum Addressable Element gt A question mark indicates that the Occupied flag for that element is not valid 3 To view information about a specific element use the left and right arrow keys to move across the columns The underline indicates the currently selected element In the previous screen example the first fixed slot is selected 1 4 After you select an element press to display the Index and Type information for this element Use the up and down arrow keys to scroll through the fields The following table provides a description of each field Cartridge Inventory TOR field Description Index Displays the element index See page 58 Type Indicates the type of element either a cartridge slot drive robot or entry exit port EEP Warning Displays 0 if there are no failures or errors associated with this element or displays an error code See Appendix C for a list of error codes and corrective actions Occupied Indicates whether the element contains a cartridge 1 or not 0 Valid Indicates if the Occupied flag is accurate 1 or is questionable 0 Accessible Indicates if the element is accessible 1 or not 0 If the element is a magazine slot it is accessible if the magazine is installed If the element is a tape drive it is accessible if the drive is installed in the drive bay and there
104. nication with the 85 NB duds e T 87 Performing VXA 2 tape drive diagnostics and firmware updates 87 EXABYTE 430 LIBRARIES ix 8 Maintenance and 89 Using touch up paint on the HDUBITIB 89 Cleaning the library Mi T esorta 89 Installing or replacing a tape drive uev Ebr ER DEPO dado 89 Update the library firmware version 90 Preparing to replace a tape 90 Removing the tape 91 Installing the tape ud ROI 92 RES UNMIS OperatlONS NN M 93 Returning the library for SOIVICO er abi inte cu intu testas itu tuetur 93 Preparing the library for shipping err tton nns 94 Removing the library from the Tack tiri eta ad Rep UR 94 Packing the PR UU HR TRA 95 9 Troubleshoollp sso edad aad dai Eris 101 Problems with library installation 101 Problems with tape drive 102 Problems with library 103 A SPCCHICAUONS 49 4 9455 45 5 5495959999994 9 RES Hs 105 Overall specifications for the 105 cire ro lacTe rU 106 AME with SmartClean media for M2
105. ns 106 powering on the library 19 R rack mount hardware installing 11 ordering from Exabyte 9 removing library from 94 read and write community strings 39 Reset key 24 resetting library 56 tape drive 75 Restart option 49 RMA number 93 robot description 5 movement statistics 62 moving through LCD 60 parking for shipment 23 performing exercises 57 to 60 setting control mode 46 to 47 system sensors 63 robot control modes 46 Robot Mode menu 23 47 5 safety notices iii screen See LCD SCSI bus components 111 configuration guidelines 111 connecting library to 16 to 17 termination 17 112 SCSI cable connecting 17 specifications 108 SCSI configurations 2 16 111 SCSI connectors connecting cables to 17 description 4 SCSI control mode 46 EXABYTE 430 LIBRARIES 1 25 INDEX SCSI IDs description 112 menu selection 24 setting 25 SCSI Menu 23 SCSI Parity option description 24 setting 27 SCSI terminator 112 installing 17 requirements 109 Security option description 23 25 setting 33 to 35 Sequential mode 47 to 52 serial number library 61 tapedrive 71 serial port connecting cable to 78 connecting to M2 tape drive 85 to 86 description 4 setting appropriate control mode 47 using to create diagnostic listing 82 using to upgrade library firmware 77 to 81 service access cover description 4 removing 11 service returning library for shipping the library 93 to 99 single ended configurations 111 size of library 10
106. ock Entry Exit Port and press ENTER 11 Use the Move Cartridge command to move a cartridge from the entry exit port to a storage slot or tape drive See page 57 for the element numbering scheme 12 If necessary re enable security and change the control mode back to its original operating mode AUGUST 2002 EXABYTE 430 LIBRARIES 43 Chapter 5 LIBRARY OPERATION REPLACING MAGAZINES BY OPENING THE FRONT DOOR You can replace magazines by opening the front door Note When you open and close the library s front door the library performs a cartridge inventory process which may take up to 80 seconds If you only need to replace individual cartridges see Replacing cartridges using the entry exit port beginning on page 41 Opening the front door 1 If the security option has been enabled disable it see page 35 2 On the operator panel s keypad press the button At the Unlock Door prompt press ENTER 3 Wait while the library moves the robot to the park position at the far right Do not force the door open The door s interlock mechanism may be prevented Caution from releasing by security or by the application software 4 Pull open the door as shown in the following figure Door 44 INSTALLATION AND OPERATION 1004025 REPLACING CARTRIDGES AND MAGAZINES Replacing the magazines 1 From inside the door remove the magazine by grasping the handle and pulling it straight
107. onfigure the library to use less than 30 slots see Setting the Max Addressable Slot option on page 33 3 If desired place a cleaning cartridge in the fixed slot closest to the tape drives as shown in the following figure To use this slot for a cleaning cartridge you must set the Clean Slot option during library configuration described on page 28 Cleaning cartridge slot optional 14 INSTALLATION AND OPERATION 1004025 PREPARING AND INSTALLING CARTRIDGES Note If you are using a cleaning cartridge and also set the Max Addressable Slot option see page 33 to less than 30 slots place the cleaning cartridge in the highest addressable slot For example if you configure the library to use 21 slots place the cleaning cartridge in slot 21 See page 58 for the cartridge numbering scheme Using a cleaning method other than what is recommended on page 10 will void Caution the tape drive warranty and can lead to premature wear of the recording heads Do not use video recorder cleaning tapes to clean your tape drive Most of these tapes are too abrasive for tape drive recording heads Some may use liquids that adversely affect the tape mechanism or crystallize on the heads and destroy them If you use a cleaning cartridge do not rewind the cleaning material and reuse it Doing so can contaminate the tape drive and damage the heads INSTALLING CARTRIDGES IN THE MAGAZINES 1 Install cartridges in each maga
108. out Magazine handle 2 If desired replace cartridges in the magazines see Installing cartridges in the magazines on page 15 3 Insert the magazine into the library so that the plastic alignment guides are up as shown in the following figure and the alignment grooves are down The magazine can only be inserted one way do not try to force it into the library Top alignment guides Closing the front door 1 Close the front door Make sure it is closed completely so that the door locks can engage The door locks automatically 2 If necessary re enable security AUGUST 2002 EXABYTE 430 LIBRARIES 45 Chapter 5 LIBRARY OPERATION STORING CARTRIDGES To maximize the shelf life of your tapes and ensure data integrity follow these guidelines when storing cartridges w w Ww w Store cartridges a suitable environment Follow the specifications for storage temperature and other environmental requirements as described on the cartridge packaging Do not allow the temperature and humidity in the storage environment to fluctuate Keep the storage location as free of airborne particulates as possible eliminate obvious sources of particulates do not permit anyone to smoke eat or drink near the storage area and do not store cartridges near a copier or printer that may emit toner and paper dust Store cartridges with the write protect switch in the protected position see page 13
109. ow key until Sequential Mode appears The Sequential Mode screen shows the current settings for the Loop option L the Restart option R and the Next Cartridge option N The Next Cartridge option is described on page 52 Sequenti L 0 R 1 Press ENTER The Loop Option screen appears and shows whether Loop option is on 1 or off 0 Opt ion 0 Press again to display the screen for changing the Loop option Usethe up or down arrow key to change the setting to on 1 or off 0 then press ENTER The Loop Option screen shows the new setting Press the down arrow key to display the Restart Option screen The screen shows whether the Restart option is on 1 or off 0 Usethe up or down arrow key to change the setting to on 1 or off 0 then press ENTER The Restart Option screen shows the new setting Press to return to the Sequential Mode screen 50 INSTALLATION AND OPERATION 1004025 OPERATING THE LIBRARY IN SEQUENTIAL MODE STARTING SEQUENTIAL MODE OPERATIONS To set one of the sequential modes 1 Use the up or down arrow key to scroll through the menu items until Robot Mode appears The Robot Mode screen shows the currently activated mode 2 Press ENTER An informational message appears then the following screen appears Robot Mode 5 3 Use arrow keys to select the desired sequential mode Sequent1 for
110. pdated error codes Clean Drive option new 2000 reset function and new firmware upgrade procedures 002 April 2001 Added the Exabyte 430A AIT 2 Library 003 August 2002 Updated for online style Removed the 430A library Added the 430 with VXA 2 library information and sequential mode information updated error codes Note The most current information about this product is available at Exabyte s World Wide Web site www exabyte com INSTALLATION AND OPERATION 1004025 SAFETY AGENCY STANDARDS FCC NOTICE LASER SAFETY NOTICE INDUSTRY CANADIAN NOTICE PER ICES 003 EUROPEAN NOTICE TAIWAN AUSTRALIA NEW ZEALAND AUGUST 2002 The library complies with the following domestic and international product safety standards gt UL Standard 1950 3rd Edition Information Technology Equipment including Electrical Business Equipment gt CSA Standard C22 2 No 950 95 Safety of Information Technology Equipment including Electrical Business Equipment gt 950 EN60950 Safety of Information Technology Equipment including Electrical Business Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in commercial environment This equipment generates uses and can radiate radio frequency energy and if not install
111. play the Security screen If necessary press to display the menus or return to the top of the menu selections Press the down arrow key until Security appears as shown below If security is enabled LCD Password appears on this screen Note Security may have been enabled by your application using a SCSI command the LCD will display SCSI If this is the case security must be disabled by your application Refer to your software documentation or to the library s SCSI reference Security LCD Password 2 Press ENTER The following screen appears 3 Use the left and right arrow keys to move across the columns Use the up and down arrow keys to select a number Press ENTER Security is then disabled CHECKING THE SETUP AUGUST 2002 After you install the library hardware described in Chapter 2 Hardware Installation and configure the library check the setup by performing the suggested exercises below While these exercises are not required it is a good idea to verify that your software and hardware are properly communicating before you begin operations Use the options the Demo Menu or Command Menu to exercise the hardware These exercises help determine whether the library hardware components are operating properly See Performing hardware exercises beginning on page 57 for instructions Note These hardware exercises require changing the control mode to LCD as described on page 46
112. r disabled 0 PP OS Barcode Scan Opt ion 5 Press ENTER The following screen appears Scan barcodes during POST OT 6 Use the up or down arrow key to select 1 which turns on the option or select 0 to turn the option off Press ENTER The screen displays the new setting AUGUST 2002 EXABYTE 430 LIBRARIES 31 Chapter 3 CONFIGURATION SETTING THE VERIFY BARCODE CHECKSUMS OPTION If you use bar code labels that contain checksum characters you should enable the Verify Barcode Checksums option If you do not use bar code labels that include checksum characters or if you mix labels containing checksum characters with labels that do not you should turn off the Verify Barcode Checksums option By default this option is turned off Note If your library does not include a bar code scanner the screen displays N A next to this option You can determine whether your bar code labels contain checksum characters by contacting your vendor or by following these steps 1 Countthe number of black bars on label The number will be a multiple of 5 2 Divide this number by 5 to get the number of characters 3 Subtract the number of human readable characters on the label from the result of step b If the result is 2 the label does not include a checksum character if the result is 3 the label includes a checksum character To set the Verify Barcode Checksums option 1 If the security option
113. rary could not complete a move along the horizontal axis 203 X axis EOT fail The library could Open the door and remove the magazines Look for not detect the end of travel anything that might be obstructing the robot s path along sensor on the horizontal axis the horizontal axis 204 X axis home sensor fail The Make sure the library and tape drives are not being used by library could not detect the any host then reset the library from the operator panel horizontal axis home sensor safe If there are no obstructions and the error persists contact rotate position your service provider 205 X axis scan failed The library could not complete a move along the horizontal axis 207 X axis cal fail The robot position Open the door and remove the magazines Look for along the horizontal axis could anything that might be obstructing the robot s path along not be calibrated the horizontal axis Make sure the library and tape drives are not being used by any host then reset the library from the operator panel fthere are no obstructions and the error persists contact your service provider 213 Invalid Xcard configuration An Make sure the library and tape drives are not being used by invalid combination of expansion any host then reset the library from the operator panel cards is installed in the library If the error persists contact your service provider An expansion card may not be properly installed or the w
114. rations cable requirements 108 connecting to SCSI bus 16 description 111 M M2 Monitor program 87 M2 tape drive See tape drives magazines cartridge inventory 53 description 2 5 element numbering scheme 58 installing cartridges 15 to 16 installing in library 15 replacing 41 to 45 storing cartridges outside of library 46 system sensors 63 maintenance 89 to 93 Max Addressable Slot option description 25 setting 33 when used with cleaning cartridge 28 media See cartridges Menukey 22 24 menu structure 22 Monitor port See serial port Monitor software See Library Monitor software See M2 Monitor program Move Cartridge command 60 MP cartridges 9 1004025 N narrow SCSI 112 network address 38 Next Cartridge option 52 numbering scheme for library elements 48 58 O operation beginning library operations 36 library 41 to 63 tape drives 65 to 76 testing library setup 35 operator keys See keypad operator panel 3 21 to 22 P packing the library 95 to 99 paint for housing 89 parity See SCSI Parity option Park and Unlock for Shipping 23 park position for robot 60 parts See components password FIP 39 LCD 82 security 34 performance factors affecting 2 port entry exit 3 41 Ethernet 4 40 109 serial 4 78 POST 66 POST Bar Code Scan option description 25 enabling or disabling 31 power cord connecting 18 requirements 107 to 108 powerentry module 4 AUGUST 2002 INDEX power specificatio
115. ription Sequential 1 through Sequential 4 In a sequential mode the library operates as a stacker device using only one tape drive The application software controls the tape drive The library s robot is controlled by the library firmware The robot picks each cartridge sequentially beginning with the first cartridge in magazine 1 through to the last cartridge in the fixed slots or the last data cartridge slot specified by the Max Addressable Slot option In Sequent1 mode the library processes cartridges in Drive 1 in Sequent2 mode the library processes cartridges in Drive 2 and so on Console mode In Console mode you can control the motions of the robot from a remote Console program connected to the library s 9 pin serial port For more information about the Console program see Chapter 7 To change the control mode 1 If the security option has been enabled disable it see page 35 2 Press to display the menus then press the down arrow until Robot Mode appears The Robot Mode screen shows the currently activated mode Robot Mode SCSI 3 Press ENTER An informational message appears then the following screen appears Robot Mode SCSI 1 4 Use the arrow keys to select the desired mode and press ENTER The screen shows the new selection OPERATING THE LIBRARY IN SEQUENTIAL MODE AUGUST 2002 When the library is operating in sequential mode its internal firmware instr
116. rnet port until you hear it snap into place 2 Connectthe other end of the cable to the server where you plan to install the Exabyte Library Monitor software MONITORING THE ETHERNET LEDs The Ethernet light emitting diodes LEDs indicate the operating status of the Ethernet connection The two LEDs are located above the Ethernet port as shown below Link LED Activity LED EM lo nii The Link LED turns on when a link to the network has been established The Activity LED blinks when data transmission or reception is taking place 40 INSTALLATION AND OPERATION 1004025 LIBRARY OPERATION This chapter describes the following library operations you may need to perform Replacing cartridges and magazines gt Storing cartridges Changing the robot control mode gt Operating the library in sequential mode gt Viewing the cartridge inventory gt Resetting the library Performing hardware exercises Displaying information about the library Note The application software automatically controls the library s robotics to perform backup and restore operations You do not need to intervene in the cartridge processing however you may need to occasionally perform the tasks described in this chapter REPLACING CARTRIDGES AND MAGAZINES This section describes the following Replacing cartridges by using the entry exit port gt Replacing magazines by opening the
117. rong card is installed 118 INSTALLATION AND OPERATION 1004025 ERROR CODES Ethernet DHCP server could not assign an IP address for the library ED Description Corrective action code 214 Invalid Slot Config The Change the Max Addressable Slot to a value greater than 1 Maximum Number of Slots is set see Setting the Max Addressable Slot option on page 33 or to 1 and the last slot is configured turn off the Clean Slot Option see Setting the Clean Slot as a cleaning slot option on page 28 220 OS failure The library s Make sure the library and tape drives are not being used by operating system experienced an any host then reset the library from the operator panel prole If the error persists contact your service provider 221 Could not set alarm The library s operating system experienced an error 222 OS message failure The library operating system experienced an error 226 Mbus interrupt timeout The Make sure the library and tape drives are not being used by robot command processor timed any host then reset the library from the operator panel out before setting an interrupt If the error persists the robot may need to be replaced 227 Mbus acknowledge failure The Contact your service provider robot command processor failed to respond to a command 230 DHCP server timeout The This error occurs only when the optional Ethernet interface is installe
118. rtridge it will process next Press ENTER An informational message appears Press to set the next cartridge to 1 or press to cancel AVOIDING INTERRUPTIONS Although the library has effective methods for resuming operation it is best to avoid interruptions when the library is operating sequentially In particular gt Do not reset or power cycle the library unless absolutely necessary Reset the library only to clear certain error conditions and power off the library only to perform maintenance or to store it Avoid resetting or power cycling the library when a cartridge is in a tape drive or the robot Do not open the door unless absolutely necessary During operation open the door only to replace a magazine after the library has processed all the cartridges Never force the door The library will not release the door until it has completed a cartridge move or load already in progress Certain applications may also prevent the door from being opened 52 INSTALLATION AND OPERATION 1004025 VIEWING THE CARTRIDGE INVENTORY gt Do not remove a cartridge from tape drive or insert a cartridge into the tape drive If you want to remove a cartridge wait until the robot has placed it in a magazine before removing it If you want to add a cartridge add it directly to a magazine To avoid interrupting library operation use the entry exit port to add or remove cartridges from the library see page 41 VIEWING THE
119. s READY NOTAPE The tape drive is ready to accept a cartridge LOADING The tape drive is loading the tape READY TAPE The tape drive has successfully loaded the tape and is ready for read write operations EJECT The unload button was pressed The tape drive ejects the cartridge as soon as it finishes its current operation UNLOADING The tape drive is unloading the tape Cleaning messages CLEAN DRIVE The tape drive should be cleaned at the next convenient time VIEWING THE DRIVE STATUS SCREENS From the Drive Status screens you can view status information about the tape drives These information screens are updated whenever there is a change in drive status To display tape drive information 1 From the operator panel keypad press to display the menus Press the down arrow key until Drive Menu appears Drive Mammoth 2 Note The tape drive model name appears second line of the Drive Menu either Mammoth2 or VXA 2 Press ENTER The Drive 1 Menu appears which shows the type of drive Mammoth2 or VXA currently installed in drive bay 1 Drive 1 Menu Mammoth2 70 INSTALLATION AND OPERATION 1004025 4 5 MONITORING TAPE DRIVE STATUS Use the up or down arrow key to select the menu of the drive for which you want to display information then press ENTER For example to show information for Drive 2 select Drive 2 Menu A screen s
120. s EXABYTE 430 LIBRARIES 121 INDEX cartridges affixing bar code labels 13 AME media 9 cleaning cartridges 10 description 2 9 ejecting manually 74 moving with a Move Cartridge command 60 preparing and installing 13 to 16 processing sequentially 47 replacing 41 to 45 selecting the correct type 9 to 10 storage capacities 106 to 107 storing 46 system sensors 63 viewing inventory information 53 to 55 VXA 2 media 10 write protect switch 13 Clean Cycles Left option description 25 setting 30 Clean Drive option 73 Clean Slot option description 25 enabling or disabling 28 cleaning LED indicators 67 library 89 tape drives 25 28 to 30 72 to 74 cleaning cartridge enabling the Clean Slot option 28 installing 14 to 15 72 selecting the correct type 10 setting the counter for cycles left 30 code See firmware Command Menu 23 59 to 60 community strings 38 components back panel 4 cleaning 89 front panel 3 internal 5 compression ratio 105 INSTALLATION 122 5 Config Menu 23 configuration of library 21 to 35 Console accessing 77 to 80 using to create a diagnosticlisting 82 using to upgrade firmware 80 using to view the LCD password 82 Console control mode 47 control modes description 46 setting 47 D Demo Menu 23 58 to 59 destination element indexes 58 diagnostic listing creating via Console 82 creating via 84 diagnostics 57 to 60 77 to 87 dimensions oflibrary 105 display
121. s Screen As shown in the example below the first line of the Status Screen displays Exabyte 430 followed by either an M or a V indicating that M2 or VXA 2 tape drives are installed The second line continuously cycles through status for each installed tape drive for example ready no tape loaded starting with Drive 1 Note Drive 1 is the tape drive closest to the fixed cartridge slots Drive 2 is located directly to the right of Drive 1 and so forth Exabyte 43 0 1READY NOTAPE If the library powered on as described above continue with library configuration in Chapter 3 If the library did not power on as described above check the following Is the power switch on Is the power cord inserted correctly Is the library door closed Is the SCSI bus terminated gt Is the SCSI cable connected to the library and host computer gt Is the host computer system turned on Is there an error code displayed on the library LCD See Appendix If you cannot resolve the problem yourself contact Exabyte see page v AUGUST 2002 EXABYTE 430 LIBRARIES 1 9 Chapter 2 HARDWARE INSTALLATION Notes 20 INSTALLATION AND OPERATION 1004025 CONFIGURATION This chapter provides steps for configuring the library as follows gt Start by reading the first section Using the operator panel for general information about the keypad LCD and menus gt Then follow the instructions in Conf
122. se it was still If the error persists contact your service provider loaded in the tape drive 30 axis does not move The robot Open the door and remove the magazines Look for could not move along the reach anything that might be obstructing the gripper or the robot s axis path along the reach axis Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If there no obstructions and the error persists the robot may need to be replaced Contact your service provider 32 Barcode module failure The bar Make sure the library and tape drives are not being used by code module is not functioning any host then reset the library from the operator panel properly If the error persists the bar code module may need to be replaced You may need to supply a diagnostic listing you may need new firmware Contact your service provider 34 RRC sensor failure The robot Open the door and remove the magazines Look for gripper sensor failed anything that might be obstructing the gripper or the robot s path along the reach axis Make sure the library and tape drives are not being used by any host then reset the library from the operator panel If there no obstructions and the error persists the robot may need to be replaced Contact your service provider 35 RRCcommunication failure The Make sure the library and tape drives are not being used by
123. see page 24 A square symbol W indicates that the screen contains viewable information only The following figure shows the menu structure for the library Status Screen Main Menu Cartridge Ethernet Menu Command Lock Unlock Inventory Robot Mode SCSI Menu Optional DriveiMenu Menu Entry Exit Port SCSI SCSI IDs Ethernet Drive 1 Menu Move Cartridge LCD Emulation Mode Configuration Drive n Status Initialize Element Sequenti SCSI Parity Network Address Drive n Display Status Sequent2 Option IP Address Connect Serial Home Robot Sequent3 Subnet Mask to Drive n Park Sequent4 Gateway Addr Clean Drive n Position to Element Console Ethernet Security Drive 2 Menu Self Test Read Drive 3 Menu Cycle Entry Exit Port Write Drive 4 Menu Cycle Pick Put Bcast Cycle Reach FTP Username Cycle X Axis FTP Password Cycle Wrist Cycle Solenoid Security Config Menu Sequential Mode Library Demo Menu Park and Unlock Information for Shipping 22 Baud Rate Menu Clean Slot xx Option Autoclean Option Clean Cycles Left POST Bar Code Scan Option Verify Barcode Checksu
124. shions then place the antistatic bag over the library as shown in the previous figure 4 Place the two top cushions on the library as shown in the following figure Use the alignment holes in the packing pieces as a guide If you are shipping accessories with the library place the accessory box on top of the cushions If you are shipping the library for repair do not include the accessories Tip 5 Place the necessary paperwork in the top of the accessory box AUGUST 2002 EXABYTE 430 LIBRARIES 97 Chapter 8 MAINTENANCE AND SERVICE 6 Fold the side flaps up and place the carton over the library as shown in the following figure 7 Insert the four plastic clips into the openings in the sides of the carton and press the tabs into the handle as shown in the following figure Tab 4 98 INSTALLATION AND OPERATION 1004025 RETURNING THE LIBRARY FOR SERVICE 8 Place the outer sleeve over the entire box as shown in the following figure 9 Secure the box to the wooden pallet using banding material Place the shipping label on the box AUGUST 2002 EXABYTE 430 LIBRARIES 99 Chapter 8 MAINTENANCE AND SERVICE Notes 100 INSTALLATION AND OPERATION 1004025 PROBLEMS WITH AUGUST 2002 TROUBLESHOOTING This chapter provides troubleshooting information for the library It provides a list of suggestions for solving problems that may occur when you are installing and opera
125. sure to remove the terminators from that device EXABYTE 430 LIBRARIES 1 01 Chapter 9 TROUBLESHOOTING v Compatibility Make sure that your tape drive and library are compatible with the SCSI adapter card and application software you plan to use Visit Exabyte s web site at www exabyte com for compatibility information v SCSI adapter card installation Make sure that you installed your SCSI adapter card correctly Refer to the documentation that came with your card for installation and troubleshooting instructions Pay special attention to steps describing setting various jumpers and switches on the card Make sure that the card is properly seated Software installation Make sure that your application software is installed correctly Refer to the documentation that came with your software Pay special attention to steps describing configuring the software for use with the library and tape drives v Tape drive technology Make sure that you have not mixed M2 and VXA 2 tape drives in the same library v Control mode Make certain the control mode is set to SCSI See page 46 for more information After checking the items above reset the library as described on page 56 PROBLEMS WITH TAPE DRIVE OPERATION If you have been successfully operating the application software and library in the past but are now experiencing problems reading and writing data check the following Write protect switch If you are writing data
126. t Chapter 8 describes basic maintenance and how to return the library for service if necessary gt Chapter 9 provides troubleshooting recommendations gt Appendix lists error codes and corrective actions If you need to contact Exabyte for supplies technical support or service see page v RELATED PUBLICATIONS For more information about the library tape drives and the standards used by the library refer to the following publications To order an Exabyte publication see Contacting Exabyte on page v To download a PDF version of an Exabyte publication visit the Exabyte web site www exabyte com Note The Exabyte 430 publications are included as PDF files on the CD that accompanies your library The Mammoth 2 and VXA 2 tape drive publications are included as PDF files on the CD that accompanies the tape drive Exabyte 430 library gt Exabyte 430M Product Specification 1004026 Exabyte 430M Library Fibre Channel Interface Supplement 1008058 gt Exabyte 1101 215 2185 221L and 430 SCSI Reference 1002055 Exabyte Bar Code Label Specification for 8mm Cartridges 308607 Mammoth 2 tape drive gt Exabyte Mammoth 2 Product Specification 330874 gt Exabyte Mammoth 2 Installation and Operation 330875 gt Exabyte Mammoth 2 SCSI Reference 330876 gt Exabyte Mammoth 2 Quick Start Guide 1010067 VXA 2 Tape Drive gt 2 LVD SCSI Quick Start Guide 1009540 000 gt VXA 2 Product Manual 1009541
127. t mix tape cartridge technologies in the library PREPARING CARTRIDGES 1 If your library includes a bar code scanner you can affix bar code labels to the cartridges To do this position the label using the ridge on the cartridge for guidance as shown in the following figure M2 cartridge bar code label VXA 2 cartridge bar code label ET To ensure that your library will correctly read bar code labels use labels P that contain checksum characters The sample bar code labels provided by Exabyte contain checksum characters Also make sure the Verify Barcode Checksums option is turned on as described on page 32 2 Make sure the write protect switches on the cartridges are set correctly Use a ball point pen or similar instrument to set the write protect switch VXA 2 cartridge write protect switch M2 cartridge write protect switch AUGUST 2002 EXABYTE 430 LIBRARIES 1 3 Chapter 2 HARDWARE INSTALLATION INSTALLING CARTRIDGES IN THE FIXED SLOTS 1 Remove both magazines so that the fixed slots are easily accessible For each magazine grasp the handle and pull straight out See the figure on page 8 2 Install cartridges into the fixed slots with the write protect switches up and facing out as shown in the following figure Fixed slot DV N N SN N LRQ J Note If your software license limits the number of cartridge slots you can use you may need to c
128. t the robot cartridge in the source location to another location location 12 Destination full A cartridge Remove the cartridge from the destination or redirect the already exists in the destination robot to another location 13 Put failure The robot could not Open door and remove the magazines Make sure there place a cartridge because of is nothing blocking the robot or the tape drives mechanical problems Make sure the library and tape drives are not being used by 14 Pick failure The robot could not any host then reset the library pick a cartridge because of If the error persists the robot may need to be replaced mechanical problems Contact your service provider AUGUST 2002 EXABYTE 430 LIBRARIES 11 3 Appendix C ERROR CODES LCD uot Description Corrective action code 15 source element No Install a magazine or redirect the robot magazine was installed at the If a magazine is already installed when either of these error selected location codes displays reset the library 16 No destination element No If the error persists contact your service provider magazine was installed at the selected location 18 Source inside drive The robot Open the door and manually eject the cartridge from could not successfully pick a tape drive Or redirect the robot to another source location cartridge becau
129. tails of your warranty refer to your sales contract or contact the company from which the library was purchased The warranty for the library shall not apply to failures of any unit when w Thelibrary is repaired by anyone other than Exabyte s personnelor approved agent The library is physically abused is used a manner that is inconsistent with the operating instructions or product specification defined by Exabyte w The library fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modification or service by anyone other than the factory service center or its approved agent The library is repaired by anyone including an approved agent a manner is contrary to the maintenance or installation instructions supplied by Exabyte 5 serial number tag is removed Ww The library is damaged because of improper packaging on return Returning the library in unauthorized packaging may damage the unit and void the Caution warranty If problems with the library occur contact your maintenance organization do not void the product warranty by allowing untrained or unauthorized personnel to attempt repairs IV INSTALLATION AND OPERATION 1004025 CONTACTING AUGUST 2002 EXABYTE To obtain general information Exabyte Corporate Headquarters Exabyte Corporation 1685 38th Street Boulder CO
130. terminator specifications see page 108 If you need to order any of these items see page v gt Make certain the host computer and any peripheral devices are powered off Caution To avoid damaging the tape drives make sure the library is powered off when you connect the library and tape drives to the SCSI bus 16 INSTALLATION AND OPERATION 1004025 CONNECTING THE LIBRARY TO THE SCSI BUS To connect the library to the SCSI bus 1 Connect the host s SCSI cable to one of the library SCSI connectors The location of the library SCSI connectors is shown in the following figure Library SCSI connectors Tape drive SCSI connectors When you attach the SCSI cables to the SCSI connectors finger tighten the SCSI cable jack screws to no more than 2 0 inch pounds 2 3 kg cm of torque Tip 2 Connect other SCSI cables as necessary depending on your configuration If the library and tape drives will share one bus use jumper cables to daisy chain the library and tape drive connectors For the device at the end of the bus install a terminator on one of the SCSI connectors for that device The following illustration is an example of how the library and two tape drives can be connected to a single SCSI bus Library SCSI connectors Terminator Jumper cables J SCSI cable to host Tape drive SCSI connectors AUGUST 2002 EXABYTE 430
131. the following figure Captive screws 3 Remove the drive carrier by grasping the handle and pulling it directly out of the library Note The drive carrier weighs approximately 5 pounds Make sure you support the bottom of the carrier as you remove it AUGUST 2002 EXABYTE 430 LIBRARIES 91 Chapter 8 MAINTENANCE AND SERVICE Removing the drive s service access cover Follow the steps below if you are installing a tape drive in an empty drive bay 1 From the back panel use a 2 Phillips screwdriver to release the two captive screws that secure the service access cover to the library as shown in the following figure 2 When the screws are loosened remove the service access cover INSTALLING THE TAPE DRIVE 1 As shown in the following figure insert the tape drive so that the handle is at the top and the fan is at the bottom The drive should slide easily toward the front of the library 92 INSTALLATION AND OPERATION 1004025 RETURNING THE LIBRARY FOR SERVICE 2 Tighten the captive screws on each end of the drive carrier to 6 0 inch pounds 8 7 kg cm of torque 3 Connect the SCSI cables to the tape drive To avoid damaging the tape drive make sure the library is powered off when you connect it to the SCSI bus RESUMING OPERATIONS 1 Reconnect the power cord and power on the library I Do not pow
132. the host that has reserved the element if it is reserved Reserve ID Displays the ID that the element is reserved under This is a number assigned by a host when the reservation was made If there is no reservation the Reservation ID and Host ID columns display 0 X Axis Displays the distance the robot must move along the X axis to the specified element location W Axis Indicates the direction the robot must face to access the element A value of 0 indicates the robot must face the front of the library a value of 500 indicates the robot must face the back of the library Total Puts Shows the number of times the library placed a cartridge in that element If the element is a slot this field shows Total Puts since the last reset If the element is a drive it shows Loads since the first power on Total Put Retries Drive Reloads Shows the number of times the library retried placing a cartridge in that element If the element is a slot this field shows Total Put Retries since the last reset If the element is a drive it shows Drive Reloads since the first power on Total Pick Retries Drive Pick Retries Shows the number of times the library retried picking from that element If the element is a slot this field shows Total Pick Retries since the last reset If the element is a drive it shows Drive Pick Reloads since the first power on AUGUST 2002 EXABYTE 430 LIBRARIES
133. ting the library and the enclosed tape drives Note If an error code appears on the LCD refer to Appendix C If LEDs on the tape drive are flashing see page 65 LIBRARY INSTALLATION If your library and software are not communicating after installation and configuration check the following SCSI IDs Make sure that the SCSI IDs you selected for tape drives and library are not the same as the ID used by any other SCSI device on that bus including the SCSI adapter card Refer to page 25 for information about setting the SCSI IDs SCSI bus connections Make sure that you have connected the SCSI cables to the appropriate SCSI connectors on the back of the library See page 16 and Appendix B for more information v SCSI cabling Make sure that all SCSI cables are securely connected at both ends v LVD HVD and single ended SCSI devices Because the library is an LVD device all other devices on the SCSI bus should also be LVD Do not connect an HVD device to an LVD bus Narrow SCSI and wide SCSI Because the library is a wide SCSI device all other devices on the bus must be wide Or you must use wide to narrow adapters v SCSI cable lengths Make sure the internal SCSI cabling does not exceed maximum lengths see page 108 v Termination Make sure your bus is properly terminated as described in Appendix B If another SCSI device previously terminated the SCSI bus and is no longer at the physical end of the bus be
134. tion when it is reset it completes the move operation before it performs the power on self test PERFORMING HARDWARE EXERCISES This section describes hardware exercises you can perform from the operator panel The Demo Menu and Command Menu allow you to perform many of the tasks that may be necessary if you want to test library hardware operations Hardware exercises are available from the Demo Menu and Command Menu The Command Menu provides options for performing specific robot movements Note You can also perform diagnostics using the library s Console interface The Help screen in Console shows all the available commands For information see Chapter 7 USING ELEMENTS Elements are the physical locations in the library that can accept a cartridge the robot the magazine slots the fixed slots the entry exit port and the tape drives Element indexes Each element has an element index which enables the library to identify the element Many LCD functions require you to use element indexes For example to move a cartridge using the Diagnostics Menu you must specify the source and destination element indexes The source is either a cartridge slot or the tape drive from which the robot will pick a cartridge The destination is either the slot or the tape drive where the robot will place the cartridge AUGUST 2002 EXABYTE 430 LIBRARIES 57 Chapter 5 LIBRARY OPERATION The following diagram shows the element index assi
135. ts and the tape drives with the drives corresponding sequential modes are shown in the following illustration Fixed Cartridge Slots Tape Drives 2122 23 24 25 26 27 28 29 30 1 2 3 4 Sequent Sequent Sequent Sequent 1 2 3 4 Magazine 2 Magazine 1 E E Port 20 19 18 17 16 15 14 13 12 11 10987654302 1 SETTING THE RESTART AND LOOP OPTIONS Before setting the library to one of the sequential modes you can customize sequential operations by using the Loop and Restart options These options are not affected by a reset or power cycle 48 INSTALLATION AND OPERATION 1004025 OPERATING THE LIBRARY IN SEQUENTIAL MODE Loop option The Loop option determines what the library does after it has finished processing the last cartridge in a sequence As shown in the following table the library can either loop back to the first cartridge in the sequence and start processing the cartridges again or stop and wait for operator intervention Operator intervention typically means opening the library s door removing one or both magazines installing new magazines and closing the door If Loop is The library On 1 Returns to the cartridge in slot 1 and starts processing the cartridges again Off 0 Stops processing cartridges displays a mess
136. u do not need to set this option By default the library reports 30 slots Security Menu Security By setting security you prevent unauthorized personnel from disrupting Page 33 the operation of the library AUGUST 2002 SETTING THE SCSI IDs This section describes how to view the default SCSI IDs for the library and change them if necessary Tip The library and tape drives must each have a unique SCSI ID within each SCSI bus When the tape drives are shipped they are all set to the same SCSI ID If you installed more than one tape drive and will be using the tape drives on the same SCSI bus you must change the SCSI IDs for all of the drives except the first one Because you may have multiple buses the library does not check for duplicate SCSI IDs It is your responsibility to make sure you do not assign duplicate IDs within a bus EXABYTE 430 LIBRARIES 25 Chapter 3 CONFIGURATION To view and change the SCSI IDs 1 2 If the security option has been enabled disable it see page 35 From the operator panel s keypad press to display the menus The first menu item to appear is Cartridge Inventory Press the down arrow key until SCSI Menu appears The SCSI Menu screen shows the current ID settings In the example below Drive 1 is set to 01 Drive 2 is set to 02 Drive 3 is set to 03 Drive 4 is set to 04 and the library is set to 00 Note Drive 1 is the tape drive
137. ucts the robot to move cartridges sequentially between the cartridge slots and one of the tape drives Sequential mode is useful with software applications that support functions performed by the tape drive but not functions performed by the library robotics When you select a sequential mode from the Robot Mode screen you choose whether the library uses Drive 1 Sequent1 mode Drive 2 Sequent2 mode Drive 3 Sequent3 mode or Drive 4 Sequent4 mode the library only uses the specified tape drive when operating in sequential mode The remaining tape drives are inaccessible for library operations EXABYTE 430 LIBRARIES 47 Chapter 5 LIBRARY OPERATION In sequential mode the library performs the following steps 1 Pick the cartridge from slot 1 and places it in the tape drive specified by the control mode Sequent1 Sequent2 Sequent3 or Sequent4 If the slot is empty the robot picks the next cartridge in the magazine 2 Wait until the tape drive ejects the cartridge then return the cartridge to its original slot 3 Repeat these steps for each of the remaining cartridges until all of the cartridge have been processed 4 Return to the first cartridge and begin the process again or stop depending on how the Loop option is set Note If your library contains fewer than four tape drives you can only use the sequential modes that correspond to the drives you have installed The numbering sequence of the cartridge slo
138. ust use this option to set the number of cleaning cycles that remain See Setting the Clean Cycles Left option on page 30 72 INSTALLATION AND OPERATION 1004025 AUGUST 2002 CLEANING THE TAPE DRIVES USING THE CLEAN DRIVE OPTION 1 If security has been enabled disable it see page 35 Make sure a cleaning cartridge is installed the Clean Slot option is set and the Clean Cycles Left option is set as described above Change the control mode to LCD see page 46 From the operator panel keypad press to display the menus Press the down arrow key until Drive Menu appears Drive Mammot h 2 Press ENTER The Drive 1 Menu appears Drive 1 Menu Mammoth2 Usethe up or down arrow key to select the menu for the drive you want to clean then press ENTER For example to clean Drive 1 select Drive 1 Menu To clean Drive 2 select Drive 2 Menu and so on A screen similar to the example below appears Drive 1 Statues READY Note Drive 1 is tape drive closest to the fixed slots Drive 2 is located directly to the right of Drive 1 and so on Use the down arrow key to select Clean Drive n where n is the number of the tape drive you want to clean Then press ENTER The following activities occur The robot picks the cleaning cartridge from the fixed slot and inserts it in the tape drive you specified gt The tape drive
139. x cfm and select the Mammoth 2 M2 tape drive or you can contact Exabyte Technical Support see page for firmware The CD that accompanies the M2 tape drive includes the Exabyte M2 Monitor for Windows program Be sure to check Exabyte s web site to determine whether a more current version of this program is available Additional M2 diagnostic tools for different operating systems are also available from the web site ESTABLISH COMMUNICATION WITH THE DRIVE These instructions describe how to establish communications with an M2 tape drive using the library s serial port Do not upgrade firmware unless Exabyte Technical Support has advised you to do so If performed improperly the upgrade procedure can render your drive inoperable Consult with Exabyte Technical Support before performing an upgrade AUGUST 2002 Setting up the hardware and software Before upgrading the drive firmware obtain the following gt Host computer that uses RS232 serial port gt A straight through 9 pin serial cable not a null modem cable gt Windows 95 98 2000 or NT 4 0 EXABYTE 430 LIBRARIES 85 Chapter 7 DIAGNOSTICS AND FIRMWARE Establishing drive communication To establish communication with the M2 tape drive over the library s serial port 1 2 Connect serial cable to the library and host computer see page 78 If necessary disable security see page 35 Change the robot control
140. zine so that the write protect switches are up and toward the plastic alignment guides on the top of the magazine as shown in the following figure Write protect switch Top alignment M m guides s az 2 2 Insert each cartridge magazine into library so that plastic alignment guides are up as shown in the following figure and the alignment grooves are down The magazine can only be inserted one way do not try to force it into the library AUGUST 2002 EXABYTE 430 LIBRARIES 1 5 Chapter 2 HARDWARE INSTALLATION 3 Close the library door Top alignment CONNECTING THE LIBRARY TO THE SCSI BUS This section provides general guidelines for connecting the library to the SCSI bus The library can include up to five SCSI devices the library itself and four tape drives Each device uses a wide low voltage differential LVD SCSI configuration Do not connect an LVD library to a high voltage differential HVD SCSI bus Doing so may cause damage to the library or other devices on the bus Before you begin connecting the library to the SCSI bus Read Appendix if you are unfamiliar with connecting devices on a SCSI bus especially issues concerning LVD configurations gt Determine how many SCSI buses you will connect to the library and which bus you will connect to which device gt Make sure you have the necessary SCSI cables and terminators For information about SCSI cable and

Exabyte EXB-430 430 Tape Library 2x M2 SCSI LVD (EXB430) Tape Drive

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