Zyxel Prestige 2000W
Contents
1. Sele ack Wep Key1 Select Figure 5 2 Setting up a Wireless LAN AP The Prestige restarts after you return to the main menu Keypad Menus 5 2 Prestige 2000W Quick Start Guide 5 2 Network Settings You have three network settings options in order to be able to access the Internet Fixed IP DHCP or PPPoE Select Fixed IP if you were given an IP address and subnet mask and select DHCP if you were not Select PPPoE if you were given a user name and password Use the Information menu to check your IP address after completing one of the above three methods to connect 5 2 1 Fixed IP With this option you have to manually enter an IP address subnet mask and gateway IP address These are given to you by the the netwrok administrator Follow this procedure to do this Yul 12 00 am ZyXEL Not registered Menu Names Subnet Mask 255 Saved pa BO K ack Figure 5 3 Fixed IP Configuration The Prestige restarts after you return to the main menu 5 2 2 DHCP If you were not assigned a specific IP address for your Prestige use the following directions to set your Prestige to get it automatically via DHCP Dynamic Host Control Protocol 5 3 Keypad Menus Prestige 2000W Quick Start Guide Yul 12 00 mm ZyXEL Not registered Menu Names PIDHCP p BIPPPoE CD IPN Select jlfixedip je Fi aro Selet Figure 5 4 Dynamic IP Configuration 5 2 3 PPPoE Point to Point Protocol over Ethernet2. ER ket ee eee AA a 5 3 Sar de ER ER RE A 5 5 Chapter 6 Prestige USage EE EE N ET N ER EE EE N OE EN 6 1 6 1 Dialing a Telephone Number ees ee ee ek ee AR Re AR ee AR ee AR ee ee ee ee ee ee ee ee 6 1 6 2 Using the Phonebook to Dial a Telephone Number ees ee ee ee ee ee Re ee ee ee Re ee 6 1 6 3 Redialing a Telephone Number iese ee ek ee ss Ke ee GR Re ee ek Re ee Ge ke ee ek ke ee ee ee ke ee 6 1 64 Answering a Call EE rien 6 1 6 95 Rejectinga CA O Eg Ge ee De EG N Ge ee feed 6 1 6 6 Holdinga Call ae N ER EE N EE OE ETa 6 1 Chapter 8 Accessing the Web Configurator use esse ee ER RE RR RR RE RR KERR EER RR RE RR RR RE RR RR Re RR RR RR ee ER RR Ee RE EE 8 1 81 Ee EE ae ee ian ER AE AE a 8 1 Chapter 9 Troubleshooting see Re EE RE RE RR RE RE RR RE rr 9 1 9 1 Warning se RE tt lib n 9 1 9 2 Error Messages dat 9 1 1 1 Table of Contents Prestige 2000W Quick Start Guide Chapter 1 Introducing the Prestige The Prestige 2000W is a wireless telephone that operates over the Internet It gives users the benefits of Internet telephony for example cheaper calls without the physical restrictions of a fixed Internet connection i e mobility Sending compressed voice signals over the Internet is called Voice over IP or VoIP The Prestige is a Session Initiated Protocol SIP based wireless VoIP telephone SIP is an internationally recognized standard for implementing VoIP The Prestige
3. Not registered Menu Names Error 1 No AP found Y blinking The ESSID set on the Prestige does not match any of the Service Set Identifiers SSIDs of the APs that are within range of the Prestige Corrective Action Set the Prestige to a different ESSID Move your Prestige closer to the AP Troubleshooting 9 1 Prestige 2000W Quick Start Guide Error 2 Net Fail DHCP Yaul 12 00 um The Prestige failed to obtain an IP address from a DHCP server ZyXEL Net Fail DHCP Menu Names Corrective Action Make sure your wireless LAN settings are correct Make sure the DHCP server is operating properly Restart the Prestige Y 1200 du ZyXEL Net Fail PPPoE Menu Names Y l 12 00 am ZyXEL Not registered Menu Names Error 3 Net Fail PPPoE The Prestige failed to obtain an IP address from the ISP Corrective Action Make sure your PPPoE settings are correct Restart the Prestige Error 4 Not Registered The Prestige failed to register with the SIP proxy server It is still possible to place a direct IP to IP call without the SIP proxy server Corrective Action Please get in touch with your ITSP or check your SIP settings Troubleshooting 9 2
4. PPPoE functions as a dial up connection Therefore you ll also need a username PPPoE name and password from you ISP Use the following directions to set your Prestige to use PPPoE for your Internet connection Tull 12 00 am ZyXEL Not registered Menu Names Clear Figure 5 5 PPPOE Configuration The Prestige restarts after you return to the main menu A Back Keypad Menus 5 4 Prestige 2000W Quick Start Guide 5 3 SIP Settings Session Initiation Protocol SIP is the signaling protocol that handles the setting up altering and tearing down of your voice sessions 5 3 1 SIP Proxy Server Settings Your Prestige is a SIP client and must connect to a SIP server The SIP proxy server receives your Prestige s SIP requests and forwards them to the next SIP server in the network Use the following instructions to set up your Prestige to connect to the SIP server Faull 12 00 em ZyXEL Not registered Input the IP Proxy IP Port 5060 Saved BO K Clear Ok par Figure 5 6 SIP Client Configuration The Prestige restarts after you return to the main menu 5 3 2 Outbound Proxy Server Settings Some NAT routers are not SIP friendly and will stop your voice sessions Sending your voice traffic to an outbound proxy server solves this problem 5 5 Keypad Menus Prestige 2000W Quick Start Guide If your ISP gave you the IP address and port number of an outbound proxy serv
5. Select an AP from the list that displays after the Prestige Tall 12 00 due ZyXEL Not registered scans Menu Names 3 Network Mode Back x Select Back Cy Figure 5 1 Scanning an ESSID 5 1 2 Network Mode Wireless LAN works in either ad hoc or public mode To connect to a wired network within a coverage area using APs set the Prestige operation mode to Public An AP acts as a bridge between the wireless stations and the wired network In case you do not wish to connect to a wired network but prefer to set up a small independent wireless workgroup without an AP use the Ad hoc mode 5 1 3 Channel A radio frequency used by a wireless device is called a channel 5 1 Keypad Menus Prestige 2000W Quick Start Guide 5 1 4 WEP Encryption WEP Wired Equivalent Privacy encryption scrambles all communication transmitted between the Prestige and the AP or other wireless stations to keep network communications private Set the Prestige to use the same length of WEP keys as the AP 64 bit or 128 bit Enter the WEP keys manually Both the wireless clients and the access points must use the same WEP key for data encryption and decryption You can configure up to four WEP keys but only one key can be selected enabled at any one time Follow these directions to set up your Prestige to associate with a wireless LAN AP Tull 12 00 due ZyXEL Not registered Menu Names Channel 1 ra Select 4 grO K
6. Prestige automatically turns on Step 4 The battery indicator bar on the LCD display blinks Yal 12 00 um ZyXEL Not registered Menu Names Figure 1 6 Battery Indicator Charge the battery for five hours before using your Prestige Figure 1 7 Charging the battery Step 4 The battery indicator bar stops blinking when the battery is fully charged Step 5 Remove the Prestige from the charger 1 4 Introducing the Prestige Prestige 2000W Quick Start Guide Chapter 2 Keypad and Front Panel LCD Display Left Right Arrow Keys Call Off Load Default IP 192 168 1 3 Numerical Keypad Figure 2 1 Keypad and Front Panel KEY DESCRIPTION Left Use this key to select menu options displayed Right Use this key to return to the previous menu You can also use this key as a shortcut to the Prestige s built in phonebook Arrow Use these keys to navigate between menus and move the cursor Keys Off Use this key to reject or cancel calls You also use this key to return to standby mode or to turn the Prestige on or off Keypad and Front Panel 2 1 Prestige 2000W Quick Start Guide Call Use this key to make and receive calls Numerical Use these keys to enter numbers and characters Keypad Hold down a key to automatically dial a predefined number refer to Using Speed Dial Chapter for more information 2 1 Turning the Prestige On and Off Pre
7. is recommended that you change the default password the first time you login WEB CONFIGURATOR ACCOUNT INFORMATION DEFAULTS Administrator Access Username zyxeladmin Password 1234 User level Access Username admin Password 1234 1 2 Installing and Removing the Battery Step 1 With Prestige s display face down push down on the grooves and slide the battery cover off the telephone Figure 1 1 Removing the Back Panel Step 2 With the battery label facing towards you align the three metal contacts on the battery to the three corresponding contacts on the telephone and press the battery down into place 1 2 Introducing the Prestige Prestige 2000W Quick Start Guide DO NOT remove the plastic tab Plastic Tab Figure 1 2 Inserting the battery Remember to switch the power off before removing the battery Step 3 With the Prestige face down slide the battery cover off of the Prestige Step 4 For ease of removal pull the plastic tab on the battery base Figure 1 3 Removing the battery 1 3 Charging the Prestige Step 1 Connect the included power adaptor use only this adaptor to the charger Figure 1 4 Connecting the power cord Step 2 Plug the power adapter into an appropriate wall socket Introducing the Prestige 1 3 Prestige 2000W Quick Start Guide S Figure 1 5 Plugging in the charger Step 3 Set the Prestige on the charger The
8. Prestige 2000W VoIP Wi Fi Phone Quick Start Guide Version 2 0 February 2004 YA Networking Power Prestige 2000W Quick Start Guide Table of Contents Chapter 1 Introducing the Prestige ccccssscccessenceseseeeseeeeeenseseseeeseseseeeseeesaeseseseeeseseseaeseseseaeseseseanseeenaes 1 1 1 1 Required Information se ee ee aa ea EA RA Ee ee EA RA Ge ee ee ee Re Re ee ee ee ee ea 1 1 1 2 Installing and Removing the Battery ees ee ee ee ee Re ee ee ke ee ee Re ee ee ke ee ee be ee 1 2 Tte Ghardingthe Prestige EED Ee Ee Ve ED ee Ge De EE ge ee Ge RE alan 1 3 Chapter 2 Keypad and Front Panel ese Rae Ge Ee RE EER RE RA Re Ge Ee AA ER RE RA ee AA Ek RR RE Rae Ge Ee AE Ak ER RE RA erre 2 1 2 1 Turning the Prestige On and Off 0 0 ee ee ee Re AR ee AR ee ee ee ee ee ee ee ee ee ner 2 2 2 2 Load Detault IP cad ie 2 2 23 Switching the Key lock On and Off ee cence ee ee reen kernerne ee AR ee ee ee ee 2 2 24 Adjusting the Speaker Volume iii ee ee ee ee AR Re AA ee ee AR kerne rra rr 2 2 Chapter 3 Navigating the Prestige see ee Re RE rra 3 1 3 1 Prestige s Keypad Menus s 2 ects nue A a Ae Ee See 3 1 Chapter 4 Initial Configurations RES KERE KERSE aaa ER EER ORR ARE EE De A AA AAA AA a 4 1 4 1 oi EE ME RE Dd RA AE DE 4 1 Chapter 5 Keypad Menus Kn eene de Een coc KA EK ER Dl La ae ER ee REK KERS N Re Ee nennen ode EK dasani 5 1 5 1 Wireless LAN Settings ir ee ie ge dd ans 5 1 9 2 Network SetlingS
9. allows you to make and receive VoIP calls as long you are within range of an IEEE802 11b enabled wireless network The Prestige is easy to use and configure via the LCD display and keypad You can even manage your settings over the Internet using the Prestige s Web Configurator 1 1 Required Information You should have a wireless Internet account already set up and have been given most of the following information INTERNET ACCOUNT CHECKLIST Wireless Settings ESSID Network Mode O Ad Hoc O Infrastructure default default Wireless Channel default 6 WEP Keys if your wireless network uses WEP encryption Key 1 Key 2 Key 3 Key 2 Network Mode also known as encapsulation O DHCP O Fixed IP Your IP Address Subnet Mask default default 192 168 1 3 default 255 255 255 0 Gateway IP address default 192 168 1 1 O PPPoE PPPOE Name PPPOE Password Introducing the Prestige 1 1 Prestige 2000W Quick Start Guide You should also have a VoIP account already set up and have been given most of the following information VOICE OVER IP CHECKLIST Proxy Server Information URL IP Address Port Expire Time seconds default 3600 Outbound Proxy Server Information URL IP Address Port User Account Information Telephone Number Username User Password It
10. enter the telephone number Step 2 If you enter an incorrect number press the Right key to backspace Step 3 Press the Call key to make your call 6 2 Using the Phonebook to Dial a Telephone Number Use the following instructions to call one of existing entries in your Prestige book Step 1 Press the Right key to enter the Prestige book Step 2 Use the A or Y key to choose the name Step 3 Press the Call key to dial the number 6 3 Redialing a Telephone Number Step 1 In the standby mode press the Call key Step 2 A list of recently called Telephone numbers displays Step 3 Use the A or Y key to scroll through the list of Telephone numbers Step 4 Press the Call key to make the call 6 4 Answering a Call Press the Call key to answer a call 6 5 Rejecting a Call Press the Off key to reject a call 6 6 Holding a Call Press the Left key during a call to hold the call Press the Right key again to cancel the hold 6 1 Prestige Usage Prestige 2000W Quick Start Guide Chapter 8 Accessing the Web Configurator This Chapter describes how to login to the Prestige s Web Configurator Please refer to the User s guide for information on individual screens 8 1 Login Step 1 Make sure your Prestige is connected to the wireless LAN and record its IP address you can use the Information menu to check your phone s IP address Step 2 Launch your web browser Step 3 Type http lt IP address gt as
11. er use the following instructions to set up your Prestige to connect to the outbound proxy server You only need to configure these settings when your ITSP requires it Tall 12 00 mm ZyXEL Not registered Menu Names Input the IP Cate Ah Clear Figure 5 7 Outbound Proxy Server Settings The Prestige restarts after you return to the main menu 5 3 3 User Account When you registered for your VoIP account you should have been given a telephone number username and password for connecting to the SIP proxy server Use the following instructions to set up your Prestige to use your telephone number username and password when connecting to the SIP server Keypad Menus 5 6 Prestige 2000W Quick Start Guide Tull 12 00 que ZyXEL Not registered Input the number N 1 Phone Number Phone Number Phone Number 1 Proxy Server 3229111 322 Saved 2 OutboundProsyl 4 BO K Clear par 1 Phone Number Select Back Clear Figure 5 8 User Account Settings The Prestige restarts after you return to the main menu 5 7 Keypad Menus Prestige 2000W Quick Start Guide Chapter 6 Prestige Usage The following sections describe how to use your Prestige for basic tasks 6 1 Dialing a Telephone Number Use the following instructions to call a number that is not already in your Prestige book Step 1 When the Prestige is in standby mode use the numerical keys to
12. needed to setup your telephone for basic usage and introduces the diagrams used to navigate the keypad menu system 4 1 1 Initial Configuration The following settings need to be set before you can make calls unless your service provider has already configured your Prestige s settings for you 4 1 1 1 Wireless LAN Wireless menu First you need to associate your Prestige with a Wireless LAN Access Point This provides you Prestige with the basic services for communication Your Prestige supports site survey this means that you can browse the networks available in your area See Wireless LAN Settings in the Keypad Menus chapter for information on configuring these menus 4 1 1 2 Internet Net menu Now configure your IP address to register with your account provider From here you can manually configure an IP address if you have one Otherwise choose an appropriate setting to have the Prestige retrieve and IP address for you See Networks Settings in the Keypad Menus Chapter 4 1 1 3 SIP Proxy Server Outbound Proxy and User Account menus Finally register your Prestige with your provider s SIP Server e Configure Proxy Server settings to have the Prestige use your providers SIP Server e Configure the Prestige to use an Outbound Proxy Server if your LAN is behind a NAT Server e Configure the Prestige to use your User Account to complete the registration process 4 1 2 Menu Navigation Diagrams This diagrams used in
13. ss and hold the Off key for approximately 2 seconds to turn the Prestige on or off 2 2 Load Default IP While the Prestige is switched off 1 Hold down Call key then press the Off key 2 A message displays below indicating the Prestige has returned to the default IP address see the Internet Account Checklist in Required Information for the default IP address Load Default IP lt lt Release Key gt gt Figure 2 2 Load Default IP 2 3 Switching the Key lock On and Off The keys lock automatically if the Prestige is in standby mode for more than one minute Press and hold the key on the numerical keypad for approximately 2 seconds to lock or unlock the keypad 2 4 Adjusting the Speaker Volume Increase the volume during a call by pressing the right arrow key Decrease the volume during a call by pressing left arrow key This is the Prestige s speaker Yal 12 00 due volume which displays during a call if you use the left or right arrow keys Figure 2 3 Speaker Volume 2 2 Keypad and Front Panel Prestige 2000W Quick Start Guide Chapter 3 Navigating the Prestige This chapter introduces the Prestige s keypad menu system The Prestige initializes after you turn it on Initializing gt gt Please Wait lt lt Figure 3 1 Initializing The main screen displays after initialization This displays the time These bars show the strength of the wireless LAN signal Yull 12 00 Z
14. the URL Step 4 Enter your username and password and click OK to login e For User access Type the default username and password for user level access the first time you login Connect to 192 168 1 33 E i User name admin Password 1234 Remember my password Figure 8 1 Connecting to the Prestige It is strongly advised that you change the default password the first time you login 8 1 Accessing the Web Configurator Prestige 2000W Quick Start Guide Chapter 9 Troubleshooting 9 1 Warning Messages The Prestige displays warning messages when it detects a condition that may disrupt your Prestige service Yul 12 00 O ZyXEL Net Fail DHCP Menu Names Y 12 0 ma ZyXEL Not registered Menu Names Warning 1 Battery Low T_Iblinking The battery s power is low Corrective Action Recharge the battery Warning 2 Weak Signal blinking The signal quality is low Corrective Action Connect to another AP Move your Prestige closer to the AP There may be too much radio interference for example a microwave or another AP using the same channel around your wireless network Relocate or reduce the radio interference 9 2 Error Messages The Prestige displays error messages to let you know that an error has occurred An error may prevent you from connecting to the network or from using the Prestige You may need to contact the system administrator to resolve the problem
15. this manual refer to the menu system of the Prestige The Left and Right keys are used to choose a menu option displayed in the LCD screen above that button For example pressing the Left key in the Main Screen displays the Main Menu see Figure 3 2 Main Screen Follow the arrows to navigate the menus as shown in the diagrams Initial Configuration 4 1 Prestige 2000W Quick Start Guide Use the Up and Down arrow keys to highlight the numbered menu item as shown Yal 12 00 mm Zyxel Not registered Menu Names Figure 4 1 Menu Diagrams Press either the Left or Right key disposed underneath the option indicated inside the CD to progress to the next screen indicated by an gt 4 2 Initial Configuration Prestige 2000W Quick Start Guide Chapter 5 Keypad Menus The following sections describe how to configure the Prestige s internal menus for first use 5 1 Wireless LAN Settings Use the following sections to configure your Prestige to associate with an Access Point AP to build your wireless connection 5 1 1 Scanning for an ESSID An Extended Service Set ESS is a group of access points or wireless gateways connected to a wired LAN on the same subnet An ESSID uniquely identifies each set All access points or wireless gateways and their associated wireless stations in the same set must have the same ESSID Follow these directions to scan for the ESSIDs of available wireless LAN APs
16. yXEL This icon shows the battery s Not registered current charge This displays the Prestige s current connection status Registered displays after you properly configure the menu settings and the Prestige connects to the SIP proxy server Figure 3 2 Main Screen 3 1 Prestige s Keypad Menus This section introduces the Prestige s menu system and how to navigate through and configure them Navigating the Prestige 3 1 Prestige 2000W Quick Start Guide This is the Prestige s main screen g This displays the function of the Left key This displays the function of the Yal 12 00 mm Zyxel Not registered for this screen Right key for this screen Press the Left key while in the main Press the Right key while in the screen to open the menus main screen to open the Menu Name Prestige s phonebook Figure 3 3 Navigating the User Interface Use the Up or Down arrow keys to scroll through the menu items 1 Information 2 Call History 3 Phone Book When at the top menu level Select press the Right key to return to the main screen Press the Left key to access the highlighted menu item Figure 3 4 Main Menu 3 2 Navigating the Prestige Prestige 2000W Quick Start Guide Chapter 4 Initial Configuration This chapter details initial configuration and basic usage of your Prestige using the keypad menu system 4 1 Overview This section describes the initial steps
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