Xerox XC356 Copier
Contents
1. 21 lt Toner Cartridge When insufficient toner is detected at the start of copying the toner cartridge replacement indicator will light and the copier searches for toner for up to 1 minute During this time the document glass will slide back and forth If the copier still detects insufficient toner the indicator will start flashing The copier will not operate until the toner cartridge is replaced During multiple sheet copying of a dark original the toner cartridge replacement indicator may flash and the copier may stop even though toner remains in the cartridge If this occurs turn the power off and on again and restart copying Note A few more copies may be made by using the following procedure Vigorously shake the cartridge horizontally several times tap the top of the cartridge label side with your hand then reinsert the cartridge into the copier Toner Cartridge Replacement 1 Turn the power off 2 Press the front cover open button and open the front cover 3 Press down on the catch and remove the toner cartridge 4 Vigorously shake the new toner cartridge horizontally several times and then remove the cover e Return the empty cartridge to Xerox for recycling 22 2 Toner Cartridge Replacement 4 Slide the new toner cartridge in until it locks in place 5 Close the front cover 6 Turn the power on e After installing a new toner cartridge and pressing the start button the documen2. Range 60 to 90 gsm Capacity 75 gsm XC351 Single sheet feed XC353 30 sheets XC355 XC356 Approximately 50 sheets Use labels and transparencies specifically designed for copiers 11 Making Copies on the XC351 The Auto Start feature allows you to program the copier while it is warming up You can select the exposure setting insert a sheet of paper and walk away from the copier Copying will start automatically as soon as the copier is warmed up 1 Turn the power on 2 Open the document cover 3 Place the original face down in the upper right corner of the document glass 4 Set the paper guide to the width of the copy paper 5 Insert a sheet of paper into the paper feed slot e Copying will start automatically e 90 seconds after the last copy is made the copier enters Auto Power Saver Mode and the Ready indicator starts flashing Copying is possible in the Auto Power Saver Mode but the first copy may take a few seconds longer than usual 6 Remove the copies one at a time e Wait for the ready indicator to light before inserting the next sheet of paper e 1 minute after the last copy is made the exposure setting will return to the auto mode Making Copies on the XC353 XC355 and XC356 The Auto Start feature allows you to programme any feature while the copier is warming up You can programme all the features press the Start button and walk away from the copier Copying will start automa
3. indicators except the Ready indicator will light 21 Release and then press and hold the exposure button until the three exposure indicators light Note If the three exposure indicators do not light turn the power off and repeat steps 20 and 21 The centre exposure indicator will stay lit the outside lights will go out and the Ready indicator will light The reset is complete 2 Problem Solving Problem Solving Chart The following chart lists some conditions that may occur and the recommended solutions Follow the suggested solutions until the problem is corrected Refer to the Status Code Chart in this section for status code information If the problem persists please call your local Xerox helpline or representative for assistance Possible Causes Copier does not Is the copier plugged in work Is the power switch on Is the toner cartridge installed correctly Copier is on but Are any of the indicators lit Refer to Status Code does not copy Chart Is the copier out of paper Blank copies Is the original face down on the document glass Light or dark copies Is the exposure control adjusted correctly Refer to Copy Quality Copies are striped Is the document glass or the document cover dirty or lined or poor Is the lens dirty quality Refer to Copier Maintenance Copy paper Is the paper exit blocked misfeeds Is the paper guide adjusted to the correct paper frequently width Does the paper lev
4. misfed paper e lf the misfed paper is difficult to remove remove the paper tray first XC353 XC355 XC356 2 Turn the power off and then on to clear the misfeed indicator 1 Carefully remove the misfed paper 2 Turn the power off and then on to clear the Misfeed indicator Note Do not use paper that has misfed 19 O Sid Misfeed Removal Internal Area 20 Turn the power off Press and hold the document glass release button on the rear of the copier and return the document glass to the centre of the copier XC351 skip to step 5 Fold up the exit tray Remove the paper tray Lift the copier by the handle and stand it on the exit area e Ihe document cover should be closed to prevent damage Push the tab to the right to open the bottom cover O Sid Misfeed Removal Internal Area CAUTION Be careful not to touch any parts inside the bottom cover Be careful not to touch the shiny surface of the copy cartridge or expose it to the light for an extended period of time 7 Carefully remove the misfed paper elf the paper accidentally tears be sure to remove all of the pieces 8 Glose the bottom cover securely 9 Return the copier to the normal position Note If the power is turned on whilst the copier is in the vertical position the misfeed indicator may flash 10 Turn the power on 11 lf the misfeed indicator still flashes repeat steps 1 to 10
5. the copier will return to the ready mode in approximately 10 seconds 1 Press and hold the Exposure button until the indicator for the current exposure setting starts to flash L approximately 10 seconds 2 Press and release the Exposure button until the flashing light is under the indicator for the appropriate exposure range Approximately 5 seconds after selecting the appropriate indicator the exposure indicator will go out the auto and ready indicators will light and the new copy exposure range will be set XC353 XC355 and XC356 Copiers only Note Pressing the Stop Clear button will have no effect during this procedure 17 D Paper Supply Indicator XC353 XC355 and XC356 1 P will flash in the Copy Quantity display when the paper tray is empty or the paper 1 9 O O has not fed correctly 2 lf there is no paper in the paper tray add paper and press Start to finish copying Note If you turn the power off all settings will be cleared 3 lf the paper has not fed correctly carefully remove it and press Start to finish copying e If the misfed paper is difficult to remove remove the paper tray first XC353 XC355 XC356 e Do not reuse paper that has misfed cv Misfeed Removal If the SW Misfeed indicator flashes follow the steps below to clear the misfeed Note The 9 Misfeed indicator will light if the copier is not on a level surface Paper Feed Slot 1 Carefully remove the
6. XC351 D Misfeed indicator Lights when a misfeed occurs Refer to the Misfeed Removal section Toner Cartridge Replacement Indicator Refer to Toner Cartridge Replacement section Exposure Settings There are five exposure settings Auto Toner Save not XC353 Light Manual or Dark Exposure Button Successive pushes of the button will change the selected exposure setting Quantity Display Copy quantity or status codes appear in this area Copy Quantity Button Select up to 9 copies or C mode for up to 20 copies D Clear Stop Button Press this key to stop the copier or to clear copy quantity If the key is pressed twice all programming will be cleared Ready Indicator When the light is ON not flashing the copier is ready to make copies When the light is flashing after Start is pressed the copier is warming up and copying will begin automatically Start Button Press this key to begin copying Paper Specifications Paper Storage For reliable copier operation and copy quality Xerox recommends that the paper be stored e On a flat surface e In a closed container e In a low humidity area e Tightly wrapped if the ream is partially used Note Paper affected by humidity and curled paper can cause jams and copy quality problems Specification Chart Copy Paper Input Paper Tray Paper sizes XC351 XC353 and XC355 A6 to A4 XC356 A6 to 216x356 mm Paper weights Optimum 75 gsm
7. XC353 355 356 Table of Contents SMENY Le 1 let lu te D d Getting to Know Your Copier eege uv sees ennenen ennenen eee 5 Ke ee eee ee eee eet 6 Biel ele D Tr UE ON EE 7 DAO E 7 LAS TE XCII EE 7 Control e RA dn nene daw enean ene 10 e P 10 T L EE iii iaa ia dadakan aba dadana ba ia daa baa aa banana 10 Paper Specifications A YO I II ennenen ee 11 Paper ee le LTTE 11 SPECICATION ONA kaanan Y a Y aga GN ww od 11 Making Copies on the XC235T cssssssss sees ennenen ennenen eenn eee 12 Making Copies on the XC353 XC355 and XC356 ssssss cesses eee eee 13 CODY OYA FFF aana aia aaa ak aaa aka Y Y HY HN HS EF AHA 15 TWO SIDER GODVING Gu aa ve seas kla ala ta ala aaa Ba aja a o 16 Setting Copy Exposure Range sss sss sese s sss ss esse sees neee nene 17 le Paper Supply Indicator XC353 XC355 and XC356 18 SW Misfeed Removal senannnooannnooannnnoannnoonnnnnonnnnnonnnnroonnnnronnnnnnnnnnenn 19 PaperFreed Ee Le GG Ga YND GC a 19 EKATO i NN A CN EE RF FFF ate NE 19 Tie da r EE 20 A Toner Cardo O O Mad aana aan aa a daa aa HNN 22 Toner Cartridge Replacement csss sese sssss sss s esse ess essen ennenen 22 TOMER Cartridge Viel BEE 24 Drum Cartridge Replacement sss ssssssssss esse sese eess esse senenn ennenen 25 ProblermSolV UNG eege Problem Solving Chall E 28 Status Code Chart 30 Copier Mate 31 Document Glass and Cover 31 Be 31 Packing Ihe ee CT EE 32 34 Safety Notes Your cop
8. and Contrast Indicators will flash and the copier will stop operating until the cartridge is replaced 1 Turn the power off 2 Press the front cover open button and open the front cover 3 Press down on the catch and remove the toner cartridge XC351 skip to step 6 4 Fold up the exit tray 5 Remove the paper tray 6 Lift the copier by the handle and stand it on the exit area on the bottom 7 Push the bottom cover tab to the right to open the cover 9 Push the release lever to the left and remove the bottom cover 25 Drum Cartridge Replacement 26 9 Push the drum cartridge release lever up to release the drum cartridge 10 Remove the drum cartridge 11 00 Install the top of the new drum cartridge along the grooves on both sides 12 Rotate the drum cartridge in until it clicks into position 13 Remove the black cover from the drum cartridge 14 Reinstall the bottom cover by placing the tab at the lower left into the hole in the copier as shown D and by inserting the right side at a angle 15 Close the bottom cover 16 Return the copier to the normal position XC351 skip to step 19 17 Reinstall the paper tray Drum Cartridge Replacement 18 Unfold and open the exit tray 19 Push the toner cartridge in until it locks in place Close the front cover Perform the following steps to reset the copier 20 While holding the Exposure button turn the power on e All
9. cartridge and place it in the box 4 Close the front cover XC351 skip to step 7 5 Remove the paper tray 6 Fold up the exit tray 32 Packing the Copier 7 Use the handle to stand the copier upright 8 Never position the copier with the handle facing the side or bottom This will cause toner to leak Tape the bottom cover closed 9 Lower the copier Place the paper tray on top of the copier XC353 XC355 XC356 10 Tape the document cover paper tray and exit tray closed e Only the XC353 XC355 and XC356 will have a paper tray and exit tray 11 Using the original packaging pack the copier in the carton as shown in the Unpacking section 33 Technical Data First Copy Out Time 19 seconds warm ee 24 seconds cold Original Size XC351 XC353 XC355 Maximum A4 cess Less aemm Copy Size XC351 XC353 XC355 A6 to A4 Paper Capacity XC351 Single copy XC353 30 sheets 90 gsm XC355 XC356 50 sheets 75 gsm Multicopy XC351 Single copy XC353 XC355 XC356 1 to 9 copies C up to 20 with auto repeat function Power Supply 220 240v Power Consumption 0 7 KW Maximum Weight XC351 6 5 kg XC353 XC355 7 kg XC356 7 25 kg XC353 378 mm 353 mm 98 mm XC355 34 Xerox Limited Multimedia Professional Services P O Box 17 Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE UK 602P24430
10. dity After selecting a location that meets the conditions ensure that there is sufficient space around the copier XC351 353 mm 725 mm XC353 XC355 XC356 353 mm El A Le XC355 725 mm XC356 803 mm Installation 1 Remove the copier from the bag 2 Remove the thumbscrews tape and the label from the bottom of the copier Note Failure to remove the thumbscrew will cause a paper jam when operating the copier 3 Remove all the pieces of tape from the copier and then place the copier on a level surface XC351 skip to step 5 4 Remove the paper tray from the top of the copier 5 Press the button to open the front cover 6 Vigorously shake the toner cartridge horizontally several times 7 Remove the toner cartridge cover Installation 8 Slide the toner cartridge in until it locks in place 9 Close the front cover XC351 skip to step 12 10 Install the paper tray by inserting it at an upward angle into the grooves on the side of the paper feed slot 11 Open and unfold the exit tray 12 Plug the power cord into the copier and then into an earthed outlet Note Ensure that the power cord is inserted firmly 13 Turn the power on Note Wait approximately 1 minute for the Ready indicator to light CAUTION Ensure that the areas to the right and left sides of the copier are free of obstructions which may prevent movement of the document glass Control Panel
11. el in the paper tray exceed the maximum height line XC353 XC355 XC356 Is the copy paper damp Is special copy paper being used Is there a small piece of paper caught in the copier 28 Problem Solving Problem Solving Chart Possible Causes Image rubs off the copy easily There are fewer copies from the toner cartridge than expected Copier takes longer than usual to make the first copy and or makes a clicking sound The document cover moves back and forth but no copies are made Is the copy paper too heavy Is the copy paper damp Is there a misfeed in the fusing area Refer to SW Misfeed Removal Have the two thumbscrews been removed from the bottom of the copier Refer to Installation Originals contain pictures solids or heavy lines Originals are forms newsletters books etc The copier is being turned on and off freguently The document cover is being left open while making copies Toner supply may be low Shake the toner cartridge The copier is searching for toner Refer to the Toner Cartridge Replacement section 29 Problem Solving Status Code Chart Status Code Suggested Solution XC353 XC355 and XC356 Only Ensure that there is paper in the tray C Paper may not have fed correctly Refer to T Paper Supply Indicator L1 L8 XC353 XC355 and XC356 Only H2 H4 Switch the power OFF Wait approximately 5 seconds Then switch the power ON If the status code con
12. he outlet Never use a grounding adapter plug to connect the copier to a power source receptacle that lacks a ground connection terminal This Copier should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your local power company Safety Notes Do not allow anything to rest on the power cord Do not locate the copier where persons will step on the cord The power supply cord is the disconnect device for this eguipment Insure that installation is near the outlet and is easily accessible Your machine is eguipped with an energy saving device to conserve power when the machine is not in use The machine may be left on continuously Slots and Openings in the cabinet and in the back and sides of the copier are provided for ventilation To ensure reliable operation of the copier and to protect it from overheating these openings must not be blocked or covered The copier should never be located near or over a radiator or heat register This copier should not be placed in a built in installation unless proper ventilation is provided Never push objects of any kind into the slots of the copier as they may touch dangerous voltage points or short out parts which could result in a fire or electric shock Never spill liquid of any kind on the copier Never remove covers or guards that require a tool for removal There are no casual operator serviceable areas wi
13. ier and supplies have been designed and tested to meet strict safety reguirements These include safety agency examination and approval and compliance to established environmental standards Please read the following instructions carefully before operating the copier and refer to them as needed to ensure the continued safe operation of your copier Follow all warnings and instructions marked on or supplied with the product Symbology A High Voltage AA Heated Surface Unplug this copier from the wall outlet before cleaning Always use materials specifically designated for this copier Use of other materials may result in poor performance and could create a hazardous situation Do not use aerosol cleaners Follow the instructions in this User Guide for proper cleaning methods Never use supplies or cleaning materials for purposes other than what they were intended Keep all supplies and materials out of reach of children Do not use this copier near water wet locations or outdoors Do not place this copier on an unstable cart stand or table The copier may fall causing personal injury or serious damage to the copier This product is equipped with a 3 wire grounding type plug e g a plug having a third grounding pin This plug will fit only into a grounding type power outlet This is a safety feature To avoid risk of electric shock contact your electrician to replace the receptacle if you are unable to insert the plug into t
14. ntration levels meet safe Ce This eguipment complies with Council Directive 89 336 EEC approximation of the laws of the Member States related to electromagnetic compatibility and Council Dlrective 73 23 EEC ammended by Council Directive 93 68 EEC approximation of the laws of the Member States related to low voltage eguipment Unpacking IMPORTANT Save the carton and packing materials for future use Packing material Packing i material Starter Toner Cartridge Carton Getting to Know Your Copier D Document Cover Document Glass G Front Cover Open Button G Paper Tray XC353 XC355 XC356 Paper Feed Slot XC351 9 Paper Guide 6 Front Cover 2 Starter Toner Cartridge Control Panel 9 Exit Tray XC353 XC355 XC356 Getting to Know Your Copier Rear View 0 2o o Serial Number Power Cord Socket G On Off Switch 4 Document Glass Release Button Underside View Handle Drum Cartridge G Bottom Cover Release Lever Bottom Cover Drum Cartridge Release Lever Fusing Area Installation For reliable copier operation and copy quality Xerox recommends e Place your copier in a well ventilated room e Recommended environment Temperature 50 to 90 F 10 to 32 C Humidity 20 to 85 e Place the copier on a flat level surface e Avoid locations that subject the copier to Direct sunlight Extreme changes in temperature or humi
15. opy Contrast To compensate for light or dark originals there are five copy contrast settings to choose from 4 for XC353 Each time the Exposure button is pressed the selection will scroll to the next selection 1 Auto 2 Manual 3 Light 4 Dark 5 Toner Save not XC353 In Auto mode the copier automatically selects the exposure based on the original darkness and background Select Manual mode no indicators will light to cancel the Auto mode Manual is useful for copying originals with text and photos Select Light mode to lighten the overall copy quality Select Dark mode to darken the overall copy quality Select Toner Save not XC353 mode to lower the cost of copying by decreasing overall copy density on each page 15 Two Sided Copying 1 Place side 1 original face down on the document glass and make a copy 2 Place side 2 original face down on the document glass in the opposite orientation from side 1 original 3 Place the copy of side 1 face down in the paper tray paper feed slot e Remove each two sided copy promptly Do not let the copies stack up Setting Copy Exposure Range The exposure settings Light Auto and Dark can be adjusted This can be useful when copies are consistently too dark or too light These new settings will remain until they are manually changed again Note In the following procedure it is important to complete step 2 immediately after step 1 as
16. t glass will move back and forth and the toner cartridge replacement indicator will light for up to 1 minute before copying starts 23 Toner Cartridge Yield Number of copies per cartridge Low printed Medium High printed Very high printed area area area area gg US we Nea aA The main factor affecting toner cartridge yield is the printed area of a document The graph is a sample representation of how the number of copies per cartridge decreases as the printed area increases Other factors which can affect the toner cartridge yield are e The size of the document being copied e Dark backgrounds e Leaving the platen cover open e Double sided copying e High humidity To get the most from your toner cartridge e Always copy with the document cover closed e Leave the copier on during the day Switch off the copier at the end of the working day e Copy with the exposure control set to Auto exposure unless you need to adjust for the background of your original e Operate the copier in a dry environment whenever possible 24 Drum Cartridge Replacement The useful life of the drum cartridge is approximately 10 000 copies At 9 700 copies the Toner Save Exposure settings and Ready indicators will flash slowly when the power is turned on indicating that the replacement cartridge will be needed soon Copies can still be made After a further 300 copies the Ready Indicator will go out the Toner Save
17. thin these covers Never defeat interlock switches Machines are designed to restrict operator access to unsafe areas Covers guards and interlock switches are provided to ensure that the machine will not operate with covers opened Use of an extension cord with this copier is not recommended or authorized Users should check building codes and insurance requirements if an extension cord is to be used Ensure that the total ampere ratings of the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that the total amperage of all products plugged into the wall outlet does not exceed the outlet rating Safety Notes Avoid direct viewing of the document lights The lamps are bright and while not harmful they may cause an annoying afterimage Always keep the document cover closed during operation and storage Avoid exposing the drum cartridge to light for extended periods of time Do not touch the red photoreceptor Scratches or smudges that appear on the photoreceptor will result in poor copy quality and may shorten the service life Do not put your hands into the fuser area located just inside the exit tray area as you may be burned Ozone This product produces ozone during normal operation The ozone produced is dependent on copy volume and is heavier than air Providing the correct environmental parameters as specified in the Xerox installation procedures will ensure that conce
18. tically as soon as the copier is ready 1 Turn the power on 2 Open the document cover 3 Place the original face down in the upper right corner of the document glass 4 Set the paper guide to the width of the copy paper 5 Place paper in the paper tray e Do not fill above the MAX line e Special paper and heavy paper must be fed individually 6 Ensure that the exit tray is fully opened 13 Making Copies on the XC353 XC355 and XC356 7 Tomake 1 to 9 copies press the Copy Quantity button to set the number of copies 8 To make more than 9 copies press the Copy Guantity button until C is displayed The copier will now make up to 20 copies If there are less than 20 sheets of paper in the paper tray the copier will make copies until the tray is empty and the P appears in the copy auantity display 9 Press Start when the Ready indicator lights e When making the first copies after turning the power switch on copying will start a few seconds after pressing Start e To stop copying press the Stop Clear button e 1 minute after the last copy is made the exposure setting will return to the auto mode and the copy quantity will return to 1 e 90 seconds after the last copy is made the copier enters Auto Power Saver Mode and the Ready indicator starts flashing Copying is possible in the Auto Power Saver Mode but the first copy may take a few seconds longer than usual Copy Guality C
19. tinues call for service Copy paper has misfed Refer to SW Misfeed Removal When the toner cartridge replacement indicator appears the toner cartridge will need to be replaced soon Refer to La Toner Cartridge The Toner Save not XC353 Copy Contrast and Ready indicators flash to warn you that the drum cartridge will need to be replaced soon Refer to Drum Cartridge Replacement a lt H XC351 Only DF All lights except the Ready indicator light Switch the power OFF Wait approximately 5 seconds Switch the power ON If the status code remains call for service 30 Copier Maintenance Correct care is essential in order to get good quality copies Document Glass and Cover Note Marks on the document glass or inside the document cover will appear on the copy 1 Wipe the document glass and cover with a soft clean cloth Note If necessary dampen the cloth with water or glass cleaner DO NOT use thinner benzene or any other volatile cleaning agents Note If the copies have streaks or blotches the lens may be dirty 1 Turn the power switch off 2 Press and hold the document glass release button and slide the document glass all the way to the left 3 Using a standard cotton swab wipe the full length of the lens 31 Packing the Copier 1 Turn the power off 2 Disconnect the power cord 3 Open the cover and remove the toner cartridge e Reinstall the cover on the toner
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