ZyXEL Communications 2602HW-C Network Router User Manual
Contents
1. c Obtain an IP Address Automatically C Static IP Address Connect on Demand Max Idle Timeout 0 sec C Nailed Up Connection Network Address Translation SUA Only e ENET ENCAP Note You will only see the next two screens in Routing mode e PPPoA 4 Fill in the fields with information from your voice service provider Leave the default settings in fields for which no information was provided except if otherwise specified Wizard Setup ISP Parameters for internet Access User Name Password IP Address Connection c Obtain an IP Address Automtically C Static IP Address Connect on Demand Max Idle Timeout 0 Secs C Nailed Up Connection Network Address Translation SUAOnly ven e RFC1483 Note You should have a voice account already set up This screen configures SIP account 1 Use the VoIP screens to configure SIP account 2 Wizard Setup ISP Parameters for internet Access IP Address O c Obtain an IP Address Automtically Static IP Address IP Address Subnet Mask ENET ENCAP Gateway Network Address Translation Wizard Setup ISP Parameters for internet Access SUA Only 7 IP Address 0 0 0 0 Network Address Translation SUAOnly 7 Back Nex Prestige 2602HW Series Quick Start Guide SIP Account SIP1 If you have a SIP account like 1234 VolP provider com 1234 would be the SIP Number ices2. 5060 SIP Server Address 192 168 1 33 SIP Server Port 5060 REGISTER Server Address 192 168 1 33 REGISTER Server Port 5060 SIP Service Domain 192 168 1 33 Authentication User ID ChangeMe Caller ID Send Caller ID LAN Information IP Address 192 168 1 1 IP Mask 255 255 255 0 DHCP ON Client IP Pool Starting Address 192 168 1 33 Size of Client IP Pool 32 Change LAN Configuration Save Settings you must use the new IP address if you want to access the web configurator again computer s connected to the LAN port s To test the connection from the Prestige to the ISP click Start Diagnose Otherwise click Return to Main Menu to go back to the main screen Wizard Setup ISP Parameters for internet Access Your DSL Gateway is now configured Your device is capable of testing your DSL service The individual tests are listed below Click Start Diagnose button if you want to test otherwise click Return to Main Menu button LAN connections Test your Ethernet Connection WAN connections Test ADSL synchronization Test ADSL ATM OAM loopback test Test PPP PPPoE server connection Ping default gateway Voice connections Test Voice Registration Start Diagnose Return to Main Menu Prestige 2602HW Series Quick Start Guide 2 4 Speed Dial Configuration Click Voice in the navigation panel and then Speed Dial to display the following screen Speed dial provides shortcuts for dialing freq
3. TKIP Time and Date i Firewall and type a WPA Group Key Update Timer 1800 In Seconds Content Filter VPN Pre shared Remote Management eae Key Back Apply Cancel 3 Click Advanced Setup Wireless LAN Wireless LAN Wireless Wireless In the ESSID field enter up to 32 ae printable characters to uniquely identify the ESSID ZyXEL Prestige mers oe Te If you didn t configure WPA PSK configure T RTSICTS threshold 432 24309 WEP in this screen not visible if you ve Ecsineririonatioaioa FE en Stee configured WPA PSK WEP Encryption Disebie_ 64 bit WEP Enter 5 characters or 10 hexadecimal digits 0 9 4 F preceded by Ox for each Key 1 4 128 bit WEP Enter 13 characters or 26 hexadecimal digits 0 9 4 F preceded by Ox for each Key 1 4 256 bit WEP Enter 29 characters or 58 hexadecimal digits 0 9 4 F preceded by Ox for each Key 1 4 Keyi C Key2 Key3 C Key4 Apply Cancel 10 Prestige 2602HW Series Quick Start Guide 2 8 NAT NAT Network Address Translation NAT RFC 1631 means the translation of an IP address in one network to a different IP address in another For example you could translate one public IP address to multiple private IP addresses on your LAN SUA Only Click If you want to NAT Edit SUA NAT Server Set NAT Mode Advanced make LAN Start Port No End Port No IP Address Setup and peio eiia servers publicly 4 moos mpos
4. pooo then NAT to SUA only Edit Details accessible 2 kh 0 0 0 0 dit Details j 3 fo 0 0 0 0 0 open the Full Feature Edit Details configure SUA a NAT Mode server sets ls cf pooo z 6 Po bo o booo screen From the NAT Select SUA Mode screen E c fe Only if you click Edit Details p 0 0 000 have one public IP address and Full Feature if and fill in the I i you have multiple public IP addresses for fields as shown o o ooo address translation 2 9 Firewall Click Advanced Setup and then Firewall to open the Click Default Firewall Defauit Policy Policy to see MV Enable Firewall Firewall Firewall Functions firewall screen The firewall benin aay rule direction Doan a checked all LAN to LAN and WAN to WAN packets ontigure the detaut Foucy a will ass the Firewall chec protects your LAN from information zo Rule Summary EE attacks from the Internet No Set up firewall You can also Packet Direction Default Action traffic can enter your LAN Fearn disable the TANTO LANTRouter Bock Forward E i i LAN to WAN C Block Forward Iv unless a request was Threshold ems firewall here if oo stock Fonvar 2 generated on the LAN first you want es SSG lt Back Apply Cancel 3 Troubleshooting PROBLEM CORRECTIVE ACTION None of the LEDs turn Make sure that you have the correct power adaptor connected to the Prestige and an on when you p
5. nak nate and VoIP provider com would be the SIP Service SIP Settings Domain REGISTER Server Address Port If you have no registrar server information copy what you entered in the SIP Server Address Port fields Active SIP Number SIP Local Port SIP Server Address SIP Server Port REGISTER Server Address V 52823 5060 1024 65535 fi BAZASI 5060 1024 65535 fi PEREAT Caller ID If you want to show identification information when you make VolP calls select Send Caller ID REGISTER Server Port 5060 1024 65535 fi Eran SIP Service Domain Authentication User ID Rudi_3 MV Send Caller ID 6 Click Save Settings in the screen shown in step 4 to go to the final wizard screen The Prestige automatically tests the connection to the Password Caller ID 5 Verify your LAN WAN and Wizard Setup ISP Parameters for internet Access WAN Information Mode Routing Encapsulation PPPoE SIP settings To change the LAN settings click Change LAN Configuration otherwise click Save Settings to save the configuration and go to the final wizard screen If you change the Prestige s LAN IP address Multiplexing LLC VPIVCL 8 35 Service Name User Name user isp com IP Address Obtain an IP Address Automatically Network Address Translation SUA Only Connect on Demand Max Idle Timeout 0 sec Voice Information Active Yes SIP Number ChangeMe SIP Local Port
6. AN MAT Diagnostic Voice Finnware Dynamic ONS Time and Date Arrewall Content Filter VPN Remote Management UP HP Logs Note Enter the Internet access information given to you by your ISP exactly in each wizard screen and then click Next to continue or click Back to return to the previous screen Screen information is not saved when you click Back 2 From the Mode drop down list box select Routing default if you want to use routing features such as NAT Wizard Setup ISP Parameters for internet Access Mode Routing gt Encapsulation PPPoE Multiplex Luc 7 Virtual Circuit ID 3 The next wizard screen varies depending on the Encapsulation you chose in the first wizard screen From the Network Address Translation drop down list box select SUA Only if you have one public IP address Full Feature if you have more than one public IP address for translation or None to disable NAT PPPoE Select Connect on Demand when you don t want the connection up all the time and specify an idle time out period in seconds in the Max Idle Timeout field Select Nailed Up Connection when you want your connection up all the time The Prestige will try to bring up the connection automatically if it is disconnected Prestige 2602HW Series Quick Start Guide Wizard Setup ISP Parameters for internet Access Service Name User Name Password IP Address Connection
7. ET ENCAP encapsulation with a dynamically assigned IP address from your ISP If you re not using these Internet access settings then access the web configurator and use the wizard screens see the following section to configure your settings You also need to use the wizard screens if you want to configure the Prestige for making Internet Calls 2 2 Web Configurator Access 1 Launch your web browser Enter 192 168 1 1 as n the web site address File Edit view Favorites Tools Help Note If you do not see the next screen then Address E httpsi 192 168 1 1 please read Section 3 1 on page 12 elisha l 2 Click Login the default password 1234 3 Type anew Use thi to ch th d is already entered password se this screen P ange spanen We recommend that you personalize the system administrator retype it to password by changing it to something besides the default 1234 Prestige 2602HW 61C confi rm and The administrator password should must be between 1 30 cl ick Apply characters Enter Password and click Login You then see New Password R Confirm TS Password ig the main web etype to Confirm 7 configurator Cancel ae Ignore Prestige 2602HW Series Quick Start Guide 2 3 Wizard Setup 1 In the Site Map screen click Wizard Setup ZyXEL TOTAL INTERNET ACCESS SOLUTION Wizard Setup Advanced Setup Wizard Setup Password System Status LAN DHCP Table Wireless LAN Any iP Table Maintenance WAN Wireless L
8. Prestige 2602HW C Series 802 11g Wireless ADSL VoIP IAD Prestige 2602HWL C Series 802 11g Wireless ADSL VoIP IAD with Lifeline Quick Start Guide Version 3 40 3 2005 ZyXEL Unleash Networking Power Prestige 2602HW Series Quick Start Guide Overview The Prestige 2602HW or 2602HWL ADSL VoIP IAD Integrated Access Device is an ADSL router with two phone ports for Voice over IP VoIP calls The Prestige also has a built in switch and IEEE 802 119 wireless capability The Prestige 2602HWL s lifeline feature adds regular phone services that do not use the Internet See the User s Guide for more information on all features The following figure shows your Prestige A connected to the Internet 1 Hardware Connections You need the following before you start Note You may need your Internet access and voice account information Prestige Computer Telephone Power Adaptor Ethernet Cable Telephone Cable Prestige 2602HW Series Quick Start Guide Do the following to make hardware connections for initial setup BE LAN 1 PHONE psi gt at Ed 1 DSL Connect the Prestige to a telephone jack using the included telephone wire In the P2602HWL the DSL port handles both the ADSL and regular telephone service connections Connect the included v shaped cable with one gray wire and one green wire to the P2602HWL s DSL port Connect the gray wire to the modem jack on a telephone or ISDN splitter n
9. connect a telephone to a regular telephone outlet and checking for a dial tone Cannot make voice Make sure you have the wizard screens properly configured calls You can also check the Prestige s IP addresses and VolP status in the Maintenance Status screen If the VoIP settings are correct use speed dial to make peer to peer calls If you can make a call using speed dial there may be something wrong with the SIP server contact your voice service provider 3 1 Set Up Your Computer s IP Address This section shows you how to set your Windows NT 2000 XP computer to automatically get an IP address This ensures that your computer can with your Prestige Refer to your User s Guide for detailed IP address configuration for other Windows and Macintosh computer operating systems 1 In Windows XP click start Control Panel In Windows 2000 NT click Start Settings Control Panel 2 In Windows XP click Network Connections In Windows 2000 NT click Network and Dial up Connections 3 Right click Local Area Connection and then click Properties 4 Select Internet Protocol TCP IP under the General tab in Win XP and click Properties 12 Prestige 2602HW Series Quick Start Guide 5 The Internet Protocol TCP IP Properties screen opens Fd the General tab in Windows XP j 6 Select the Obtain an IP address automatically and oar aoe A fou can get IP settings assigned automatically if your network supports O btai n D N S ser
10. f the connected phones is off hook e If a PHONE LED is on skip to Section 2 7 to see how to make calls through the Internet e If the INTERNET LED is on but the PHONE LEDs are off go to Section 2 2 and access the web configurator Then go to Section 2 4 and configure the Voice Configuration wizard screen e If the INTERNET LED is off but the DSL LED is on go to Section 2 to configure your Internet access settings e If the DSL LED is off there is a problem with the hardware or the phone line connection to the ISP 2 Initial Configuration You may configure the Prestige for Internet access in any one of these ways e Zero Configuration Prestige 2602HW Series Quick Start Guide e Web Configurator Internet Access Wizard 2 1 Zero Configuration Your PPPoE login username and password are wrong Launch your web browser and navigate to any web site for example www zyxel com The System Prestige automatically detects Password and configures your Internet User Name connection This may take about Password two minutes Enter the system password and username and password exactly as your ISP assigned them If you have a PPPoE or PPPoA connection a screen displays prompting you to enter your Internet account information Enter the username password and or service name exactly as provided Click Apply Note Zero Configuration can only automatically configure the device for Internet access if you are using PPPoE PPPoA or EN
11. ot included Note If you are using T ISDN UR 2 connect the green wire to the included UR 2 to TAE connector before connecting it to the and the green wire to the splitter s phone jack or a telephone wall jack This telephone splitter s phone jack or a telephone wall jack Lifeline is a FXO Foreign Exchange Office port Green Prestige 2602HW Series Quick Start Guide 2 LAN Use an Ethernet cable to connect a computer to a LAN port for initial configuration and or Internet access 3 PHONE Connect one or more analog telephones to these ports using telephone wires These are FXS Foreign Exchange Station ports 4 POWER Use the included power adaptor to connect this power socket to an appropriate power source see the User s Guide for power adaptors by region After you ve made the connections push in the power button to turn on the Prestige The PWR SYS LED blinks during system testing and turns steady green if the testing is successful The LAN turns on if the LAN port is properly connected and blinks while sending or receiving data The DSL LED blinks during DSL line initialization and turns steady green when the Prestige has a DSL connection The INTERNET LED turns steady green if the Prestige can access the Internet It blinks when the Prestige is sending or receiving data A PHONE LED turns steady green if a SIP account is registered for the corresponding PHONE port and blinks when a call comes in or one o
12. out the prefix number Do this for emergency numbers The numbers must be for regular phones not VoIP phones Click Apply Voice Lifeline PSTN Pre fix Number Relay to PSTN i 2 3 4 6 6 ig 8 9 Prestige 2602HW Series Quick Start Guide 2 6 Make Calls Through the Internet When the VoIP LED turns on your SIP account is registered successfully Dial a numerical SIP number like 12345 for example on your phone s keypad Use speed dial entries for peer to peer calls or SIP numbers that use letters Dial the speed dial entry on your telephone s keypad Use your voice service provider s dialing plan to call regular telephone numbers 2 Wireless Configuration WPA PSK encryption is preferred to WEP because it has user authentication and improved data encryption If you don t have WPA capable wireless clients configure WEP encryption Note Wireless clients and the Prestige must use the same SSID channel ID WEP or WPA PSK key if enabled 1 Click the Wireless LAN link under 2 Click EEE TER Advanced Setup 802 1x 802 1x Authentication Site Map WPA Select Wireless Port Control Authentication Required s gt nib Authenticati ReAuthentication Timer 1800 iin Seconds on ne 3600 in Seconds Wizard Setup Password System Status CE pe Required reyvarssemenpumco VAN Wireless LAN Pre Shared Key a e then select i I WPA Mixed Mode oi Firmware Dynamic DNS WPA PS K Group Data Privacy
13. ress appropriate power source Make sure that the power source is turned on Check all cable the Prestige s power connections button If the LEDs still do not turn on you may have a hardware problem In this case you should contact your local vendor 11 Prestige 2602HW Series Quick Start Guide PROBLEM CORRECTIVE ACTION Cannot access the Check the cable connection from your computer to the Prestige Prestige from my Make sure your computer s IP address is in the same subnet as the Prestige s IP address computer see Section 3 1 Make sure your computer s Ethernet adapter is installed and functioning properly If the Prestige s IP address has changed then enter the new one as the URL Use Internet Explorer 6 0 and later or Netscape Navigator 7 0 and later with JavaScript enabled Make sure you enter the password correctly the field is case sensitive If you ve changed the Prestige s password and forgotten it use the RESET button Press the button in for about 10 seconds or until the PWR SYS LED starts to blink then release it It returns the Prestige to the factory defaults password is 1234 LAN IP address 192 168 1 1 etc Cannot access the Verify the Internet connection settings in the wizard Make sure you entered the correct Internet user name and password if you are using PPPoE or PPPOA There is no dial tone Check the telephone connections You can test the telephone wire by using it to
14. uently used VoIP phone numbers You can use speed dial entries for peer to peer calls or SIP numbers that use letters Select a speed dial key combination Enter the SIP number of the party you will call and a name to identify them Select Use Proxy if calls to this party use your SIP account Select Non Proxy Use IP or URL if calls to this party use a different SIP server or go directly to the callee s VoIP phone peer to peer Enter the SIP server s or the party s IP address or domain name Click Add Voice Speed Dial Add New Entry Speed Dial SIP Number Name Type Use Proxy 01 C Non Proxy Use IP or URL Speed Dial Phone Book Speed Dial SIP Number Destination 52824 17221329 Delete Eat Delete Edit Delete Edit Delete Eait Delete Eait Delete Eait Delete Edit Delete Edit Push Button to Clear Phone Book Clear 2 5 Lifeline Configuration Prestige 2602HWL With the Lifeline feature you can use both VoIP and regular phone services Click Voice in the navigation panel and then Lifeline PSTN Pre fix Number If you want to make a regular call when the PWR SYS LED is orange dial the prefix number that you configure here and the phone number If the PWR SYS LED is green or off make regular calls without a prefix number Relay to PSTN Enter phone numbers that should use the regular phone service with
15. ver ad d ress automati cal ly O pti ons this capability Otherwise you need to ask your network administrator for the appropriate IP settings 7 Click OK to close the Internet Protocol TCP IP Properties window C Use the following IP address 8 Click Close OK in Windows 2000 NT to close the Local IP address Area Connection Properties window See General 9 Close the Network Connections screen Obtain DNS server address automatically C Use the following DNS server addresses n Advanced Viewing Your Product s Certifications 1 Go to www zyxel com 2 Select your product from the drop down list box on the ZyXEL home page to go to that product s page 3 Select the certification you wish to view from this page 13
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