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Zoom 5515 Network Router User Manual
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1. from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Dedaration of Conformity The manufacturer declares under sole responsibility that this equipment is compliant to Directive 1999 5 EC R amp TTE Directive via the following Directive Standard Test Report 73 23 EEC Low IEC 60950 3 ed 1999 electrical safety Voltage 89 336 EEC EMC EN 55024 1998 EMC immunity 89 336 EEC EMC EN 55022 1998 EMC emissions This product is CE Marked Electrostatic Discharge Statement The unit may require resetting after a severe electrostatic discharge event Additional compliance information is included on the CD 28 Zoom ADSL Bridge Modem User s Manual 3143 27293 2003 3143 27293 2003
2. of your AD SL connection click the ADSL Status icon at the top of the Bridge s main interface page 8 Zoom ADSL Bridge Modem User s Manual From here you can verify whether your AD SL connection is active or not ADSL Line State Status will read SHOWTIME You can also monitor related AD SL parameters for example how fast the Bridge is transferring data If you want to review other network status aspects click the Advanced Setup icon at the top of the main interface page kirimi Pensii Daissi es ee oe el Chapter 2 System Administration Under the Status heading you will see ATM Status and TCP Status buttons Clicking these buttons displays pertinent real time information This information can be useful if a technician needs to troubleshoot your Bridge connection 2 3 Performing System Administration Tasks To change system administration type settings click the Advanced Setup icon at the top of the main user interface page Under the Administration heading you will see items such as Admin Password and System Log For example you can e Change the Admin Password Type the new password then retype it for verification purposes N ote The password must be at least 8 characters If you change your password and then forget it your only recourse is to reset it to th
3. supplier 4 Zoom ADSL Bridge Modem User s Manual You Will Also Need e A Windows Macintosh Linux or other computer that supports TCP IP and that is equipped with a Network Interface Card NIC e A telephone wall jack to plug the Bridge into The associated phone line must be D SL enabled 1 3 Quick Start Instructions Default Communication Settings VPI VCI Protocol Encapsulation 0 35 Bridge LLC RFC 1483 e f your service provider uses all three default settings listed above the majority do proceed to Connect the Bridge below e If your service provider uses the default V PI and VCI numbers but the PPPoE protocol rather than the Bridge protocol turn to the Appendix on page 16 e f your service provider uses settings different from these default ones you would have been told this information when you signed up with your D SL provider turn to the Appendix on page 17 Connect the Bridge To connect the Bridge modem hardware all connections originate from the Bridge s back panel PWR ON OFF RESET ETHERNET PHONE ADSL For reference we have included a table that defines these back panel ports or jacks see page 14 l You computer should be off Plug one end of the supplied phone cord into the unit s ADSL jack and the other end into the AD SL wall jack Chapter 1 Installation Instructions 5 2 Plug one end of the straight through Ethernet cable into the modem s ETHERNET j
4. ADSL Modem BRIDGE Z This document contains proprietary information protected by copyright and this Manual and all the accompanying hardware software and documentation are copyrighted No part of this document may be photocopied or reproduced by mechanical electronic or other means in any form The manufacturer does not warrant that the hardware will work properly in all environments and applications and makes no warranty or representation either expressed or implied with respect to the quality performance merchantability or fitness for a particular purpose of the software or documentation The manufacturer reserves the right to make changes to the hardware software and documentation without obligation to notify any person or organization of the revision or change All brand and product names are the trademarks of their respective owners Copyright 2003 All rights reserved Contents 1 INSTALLATION 5 4 1 1 IMPORTANT BEFORE YOU 4 1 2 PACKAGE 65 4 1 3 QUICK START 1 5 1 4 IF YOU NEED 1 eene nnn 7 2 SYSTEM ADMI NI STRATI 8 2 1 M
5. ONITORING SYSTEM STATUS 210 8 2 2 MONITORING ADSL STATUS 0 8 2 3 PERFORMING SYSTEM ADMINISTRATION 10 2 4 RESETTING THE BRIDGE TO I TS DEFAULT SETTINGS 11 2 5 UPDATING THE BRIDGE S 12 REMOVING THE BRIDGE 13 APPENDIX A FRONT AND BACK PANEL 14 APPENDIX B USING THE BRIDGE WITH PPPOE 16 APPENDIX C CUSTOM I NSTALLATI ON I NSTRUCTI ONS 17 APPENDIX D REGULATORY INFORMATION 27 Installation Instructions 1 1 Important Before You Begin Before installing your AD SL Bridge you must have D SL service enabled on your telephone line To do this you need to sign up with a D SL service provider The provider will arrange to have DSL enabled and provide you with the communications settings necessary to log on to their network 1 2 Package Contents In addition to these installation instructions your package should include the following items e ADSL Bridge modem e Power adapter and power cord e Straight through Ethernet cable e RjJ 11 phone cord e RJ 11 to wall jack adapter certain models only CD ROM including software and Warranty and Customer Support information e Phone filter s certain models only If anything is missing or damaged please contact your
6. Panels and then TCP IP to display the TCP IP dialog box 2 On the main toolbar from the File menu choose Configurations 20 Zoom ADSL Bridge Modem User s Manual 3 In the Configurations dialog box click Duplicate 4 The Duplicate Configuration dialog box appears Type a name such as Zoom ADSL Modem and click OK Duplicate Configuration Duplicate default as The Configurations dialog box appears again Highlight your new configuration in our example Zoom ADSL Modem and click Make Active Active confiquratian default Appendix C Custom Installation Instructions 21 6 Inthe TCP IP dialog box under Connect via select Ethemet Under Configure highlight Manually from the Configure list and then enter the static IP address 10 0 0 3 or any IP address higher than the Bridge s 10 0 0 2 IP address and the subnet mask 255 255 255 0 CRUE CPE al DHF Cimi L i ore e Bite dad oe Takie d gt sihem ey amar gt Aps mer Hr a did Close the TCP IP dialog box Y ou will be asked if you want to save the changes Click Save ForMacOSX 1 From the Dock choose System Preferences and then Network The Network pane appears 2 From the Location drop down list box select New Location In the box type a name of your choosing such as Z
7. ack and plug the other end into your computer s corresponding Ethernet port 3 Plug one end of the included power adapter into the unit s PWR jack and the other end into a power strip or wall receptacle 4 Tum your computer back on 5 Tum the Bridge modem on by pushing the ON OFF toggle switch The PWR light on the unit s front panel turns on 6 The Bridge performs a startup sequence the LIN K light blinks When the startup sequence is complete the LIN K light will change from blinking to solid For reference we have included a table on page 14 that explains the meaning of the front panel lights Using Phone Filters You should use a filter with each device phone fax machine analog modem etc that is sharing the D SL enabled line because this prevents the device from receiving noise when the D SL modem is on Your Bridge modem includes an onboard filter so you can plug a phone or other device directly into the Bridge s PHONE jack if you like Plugging a device into this jack is optional not required For other devices on the D SL enabled line plug the device s phone cord into the filters PHONE end and plug the filter s LINE end into the wall jack Some Bridge models come with filters and more can be purchased from a retailer or service provider Now that your modem is connected and appropriate filters are attached you re done To connect to the Internet simply click the Web browser icon on your computer
8. connect the unit to the power adapter ON OFF Toggle switch to turn the unit on or off RESET Button to reset the unit to its system default settings ETHERNET Port to connect the unit to the Ethernet 10BaseT port of a computer PHONE Port to connect a phone to the unit ADSL Port to connect the unit to the ADSL telephone wall jack Front Panel The front panel of your unit looks like this 14 Zoom ADSL Bridge Modem User s Manual The table below defines these front panel lights and how to interpret them Light Description LAN Lights when LAN connection is active RXD Blinks when unit is transmitting or receiving data LINK Blinks when unit is performing its startup sequence stays on solid when unit is connected to the ADSL line PWR Lights when power switch on back panel is turned on Appendix A Front and Back Panel Data 15 Appendix Using the Bridge with PPPoE This Appendix is intended for those users whose service provider uses the PPPoE protocol rather than the default Bridge protocol You should be aware of the following alternatives e You can connect your Bridge modem to a computer that has PPPoE client software installed on it In most cases your service provider will supply this software e You can connect your Bridge modem to Gateway that has built in PPPoE client software Y our service provider can advise you or y
9. desktop The remainder of this manual contains information intended for future reference for example there are chapters on System Administration and Removing Your Bridge Modem Refer to the Table of Contents for guidance 6 Zoom ADSL Bridge Modem User s Manual 1 4 If You Need Help e Ifyou have hardware installation problems our Technical Support Staff will be happy to assist you Windows Users Please see the Customer Support portion of the CD for contact information You may also want to refer to the Frequently Asked Questions on the CD Macintosh and Linux Users Y ou will find Customer Support information and D ocumentation in Adobe PDF format in the appropriately named folders in the CD RO M s directory e f you have DSL service problems you should contact your DSL service provider Chapter 1 Installation Instructions 7 System Administration Using the computer attached to the Bridge modem and a Web based browser such as Netscape Communicator or Internet Explorer you can administer your Bridge unit and monitor your ADSL connection 2 1 Monitoring System Status If you want to check the overall system status click the System Status icon at the top of the Bridge s main interface page If the Bridge s main interface page isn t open click your desktop Web browser icon and type http 10 0 0 2 to display the Bridge s main 2 2 Monitoring ADSL Status If you want to check the status
10. e default by performing a hardware system reset see page 11 e View System Log or write log information to a file Click this button to view a log of system activity e Perform a Diagnostic Test The Bridge s user interface uses a few basic buttons which are listed in the table below Button Function Save Changes Clicking this button initiates new settings and changes Write Settings to Clicking this button puts new settings and Flash and Reboot changes into effect and restarts the unit Changes do not become effective until unit is restarted Help Clicking the Help icon at the top of any page displays context sensitive help 10 Zoom ADSL Bridge Modem User s Manual Note We strongly recommend that you change the administrator password to safeguard the security of your network 2 4 Resetting the Bridge to Its Default Settings If you have changed the system settings on your Bridge and want to restore them to the factory default settings you can do so in one of two ways Y ou can perform a software reset or a hard reset Note The unit s default IP address is http 10 0 0 2 If you can open your Web browser and access your Bridge s user interface initiate a software reset e From the Advanced Setup page under Administration click Reset to Default Y ou will be prompted to click the Write Settings to Flash and Reboot button Once this process is complete your unit is reset
11. e upload is done The front panel LIN K light will go off during the rebooting process Then it will blink and finally remain on steady the process is now complete N ote This process may take up to a minute VERY IMPORTANT Do not tum off the Bridge or unplug it while you are upgrading the firmware or while the unit is in download mode 5 Close and re open your Web browser and resume your Internet session 12 Zoom ADSL Bridge Modem User s Manual Removing the Bridge Modem If you have installed the Bridge modem software and want to remove it for instance if you move your computer to a location without ADSL service follow the steps below 1 From the desktop select Start Programs Zoom ADSL Modem Uninstall Ethemet ADSL Modem 2 When prompted to confirm your choice click Yes Ib pia rd be pones bearer sodes ope sie ard ol of di ccce 3 When the process is complete you will be prompted to click Finish Des to T dred Re modems EE pid repar Bones er Siib ii Fire 4 You can now unplug your modem hardware Chapter 3 Removing the Bridge 13 Appendix Front and Back Panel Data Back Panel The back panel of your unit looks like this o PWR ON OFF RESET ETHERNET PHONE ADSL The table below defines the purpose of these ports or jacks Port Description PWR Port to
12. edHat To use a static IP address edit or create etc sysconfig network scripts ifcfg ethO so that it contains the following lines Appendix C Custom Installation Instructions 23 DEVICE eth0 ON BOOT BOOTPROTO static IPADDR 10 0 0 3 N ET MASK 255 255 255 0 NETWORK 10 0 0 2 Note If your computer won t always be on a network with working DNS at boot time set ONBOOT no If you don t RedHat 6 2 and possibly other versions might hang To activate the card by hand when you have attached your computer to the network at root run the command sbin ifup eth0 Establishing Communication with the Bridge Windows 98 98SE Me 2000 and XP Users Once you ve run the CD and connected the hardware there should be a Zoom Web Console icon on your desktop D ouble click it to display the N etwork Password dialog box Macintosh Linux Windows N T and 95 Users There will not be a Zoom Web Console icon on your desktop Instead open your Web browser type http 10 0 0 2 and press Enter to display the N etwork Password dialog box Note This User Name and Network Password are different from the ones that your service provider gave you They provide an added level of security that protects your AD SL unit s settings e UserName admin Password zoomadsl Remember The User N ame and Password letters are case sensitive 24 Zoom ADSL Bridge Modem User s Manual Tip If the N etwork Passw
13. modem hardware All connections originate from the Bridge modem s back panel PWR ON OFF RESET ETHERNET PHONE ADSL For reference we have included a table that defines these back panel ports or jacks see page 14 Your computer should be off Plug one end of the supplied phone cord into the unit s ADSL jack and the other end into the AD SL wall jack Plug one end of the straight through Ethernet cable into the modem s ETHERNET jack and plug the other end into your computer s corresponding Ethernet port Plug one end of the included power adapter into the unit s PWR jack and the other end into a power strip or wall receptacle 18 Zoom ADSL Bridge Modem User s Manual d Tum your computer back on Turn the Bridge modem on by pushing the ON OFF toggle switch The PWR light on the unit s front panel turns on f The Bridge performs a startup sequence the LIN K light blinks When the startup sequence is complete the LIN K light will change from blinking to solid indicating the D SL connection is successful For reference we have included a table on page 14 that explains the meaning of the front panel lights Note These TCP IP instructions and screenshots are typical of a computer using Windows 2000 or X P if you are using Windows 98 or Me yours may differ slightly If you are a Macintosh or Linux user turn to page 20 or 23 respectively Changing the Windows TCP IP Setting 1 ClickStart Settings C
14. n Refer to page 19 if you have forgotten how to access the TCP IP Properties box That s it You can now connect to the Internet by clicking the Web browser icon on your computer desktop For instructions on using phone filters turn to page 6 26 Zoom ADSL Bridge Modem User s Manual Appendix Regulatory Information U S FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA The unit bears a label on the back which contains among other information a product identifier in the format USAAAEQ TXXXX If requested this number must be provided to the telephone company This equipment uses the following standard jack types for network connection RJ11C This equipment contains an FCC compliant modular jack It is designed to be connected to the telephone network or premises wiring using compatible modular plugs and cabling which comply with the requirements of FCC Part 68 rules The Ringer Equivalence Number or REN is used to determine the number of devices which may be connected to the telephone line An excessive REN may cause the equipment to not ring in response to an incoming call In most areas the sum of the RENs of all equipment on a line should not exceed five 5 0 In the unlikely event that this equipment causes harm to the telephone network the telephone company can temporarily disconnect your service The telephone company will try to wam you in ad
15. ontrol Panel and then double click the N etwork icon to display the N etwork dialog box Lorem amnia m End eh VOL ILI TUE ET lae seed anm mmi bp camem im cs Click the Configuration tab highlight TCP IP and then click Properties to display the TCP IP Properties dialog box 2 Make sure you are at the IP Address tab Click the button Use the following IP address and enter these addresses Appendix C Custom Installation Instructions 19 e IP address 10 0 0 3 or IP address higher than the Bridge s 10 0 0 2 IP address e Subnet mask 255 255 255 0 Default gateway 10 0 0 2 Then click OK Jmm cari aci ge ima rini eon Lacs rai CO eran poi Mis pd Ts ras ees F ee D irs F CO ijj the aoc Fetter CE 5 5 1 1 de boire LH amnem ms You will see the N etwork dialog box again Click OK to enable your settings If prompted to do so insert your Windows CD ROM and click OK Changing the Macintosh TCP IP Setting Depending on your Mac OS the directions to configure your Macintosh s network settings will differ For OS X follow the instructions on page 22 O therwise continue directly below For Mac OS 7 6 1 9 2 2 and Above butnotO S X 1 From the Apple menu choose Control
16. oom ADSL Modem and click OK Name your new location m Zoom ADSL Modem AB users thie computer wil be able to dhaors his kecalken the Apple minu withosr emermg password f Canon LONE Under the Show drop down tab choose Built in Ethernet 3 or Ethemet 22 Zoom ADSL Bridge Modem User s Manual 4 Make sure that the TCP IP tab is foremost Highlight Manually in the Configure menu and then enter the static IP address 10 0 0 3 or any IP address higher than the Bridge s 10 0 0 2 IP address and the subnet mask 255 255 255 0 friik L si Tere LPL Hirien m Li frere iparok Peri Configure Ge m Mare Lever binik Sera eb rema ras DCF Chant ir pide d icis Dr Mages T3 COGOR 5 0 24 WI Luc b baii kes apes Qty fna 5 Click Save and close the N etwork pane Changing the Linux TCP IP Setting The instructions for setting up boot time D HCP vary dramatically by distribution so you may want to refer to your particular version s documentation We have included instructions for RedHat Note If you have other network cards installed you will need to pick distinct Ethernet identifiers for each eth0 eth1 eth2 etc If you select an identifier other than eth0 for your ADSL modem use that identifier throughout For R
17. ord box doesn t display perform the following in this order a Recheck all connections b Restart the modem and computer C Perform a hard reset See page 11 2 The Basic Setup page displays Y ou are now communicating with your Bridge a Change the VPI and VCI numbers so that they match those given by your service provider b Click Save Changes and Write Settings to Flash and Reboot Once the reboot is complete and the unit has reset itself when the front panel s LIN K light remains on steady again close the Zoom Web Console page C Continue below with Completing the Installation REMEMBER Any time you make a change to the Basic Setup page you must click the Save Changes button and then the Write Settings to Flash and Reboot button A Confirm page displays click the button to complete the process If not the change will be lost when you navigate to another page Completing the Installation To complete the Bridge setup you need to re adjust your IP address depending on your service provider Appendix C Custom Installation Instructions 25 e If your service provider has instructed you to use a dynamic IP address Besureto select DH CP or Obtain an IP address automatically Refer to page 19 if you have forgotten how to access the TCP IP Properties box e If your service provider has instructed you to use a specific IP address Enter the static IP address and subnet mask you have been give
18. ou can consult the documentation that came with your computer or G ateway N ote Y our provider will give you a User Name and Password so make sure you have them at hand because you will need them to complete the installation User Name Password 16 Zoom ADSL Bridge Modem User s Manual Appendix Custom Installation Instructions Most users will follow the installation instructions on page 5 Follow these instructions only if your service provider is using settings that are different than the default settings listed on that page This custom installation involves the following tasks e Setting up the Bridge Changing the TCP IP settings Connecting the Bridge Establishing communication Completing the installation Setting Up the Bridge 1 Macintosh Linux Windows NT and 95 Users You do not need to run the CD ROM software Skip to Step 2 Windows 98 98SE Me 2000 and XP Users a Insert the supplied CD ROM into your computer The CD starts automatically and the Main Menu opens N ote If the CD does not start automatically from the desktop go to Start Run and then type D setup exe where D is the letter of your CD ROM drive Appendix C Custom Installation Instructions 17 b Click the ADSL Modem Installation Wizard button The software installation proceeds automatically C When the process is complete you will be prompted to click Finish and shut down your computer Now connect the
19. rmation on each transmitted Appendix D Regulatory Information 27 message Facsimile modem boards manufactured on and after D ecember 13 1995 must comply with the requirements of this section This equipment cannot be used on public coin phone service provided by the telephone company Connection to Party Line Service is subject to state tariffs Contact your state public utility commission public service commission or corporation commission for more information U S FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different
20. to its factory settings Click on any of the icons at the top of page to continue Geb epa i p reya fa modam n eund m d Pam in LAH m ps pm LEH enit an ee Lii RO BOR Ip PES nad ee PCS H Vide dard If you lose your link to the unit and cannot communicate with it via the Web browser initiate a hard reset e Using a paper clip press the RESET button on the unit s back panel While holding in this button count to five and then release the button The unit s LIN K light will turn off and then it will blink slowly about once per second Y ou are now guaranteed that all system settings are set to the unit s factory defaults Chapter 2 System Administration 11 2 5 Updating the Bridge s Firmware To upgrade the Bridge s firmware click the Advanced Setup icon at the top of the main interface page and then follow these steps 1 You must first download the upgrade for example from our web site or a floppy disk Save it under a filename with a dlf extension 2 Clickthe Firmware Update button and then click Image Download The modem will restart itself and switch into download mode 3 Click Browse and select the upgrade file 4 Click Upload The modem will restart itself when th
21. vance of any such disconnection but if advance notice isn t practical it may disconnect the service first and notify you as soon as possible afterwards In the event such a disconnection is deemed necessary you will be advised of your right to file a complaint with the FCC From time to time the telephone company may make changes in its facilities equipment or operations which could affect the operation of this equipment If this occurs the telephone company is required to provide you with advance notice so you can make the modifications necessary to obtain uninterrupted service There are no user serviceable components within this equipment See Warranty flyer for repair or warrantee information It shall be unlawful for any person within the United States to use a computer or other electronic device to send any message via a telephone facsimile unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business other entity or individual sending the message and the telephone number of the sending machine or of such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges Telephone facsimile machines manufactured on and after D ecember 20 1992 must clearly mark such identifying info
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