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Zoom 4412A Computer Hardware User Manual

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1. Your Wireless G PC Card adapter is successfully installed Continue with Getting Connected on the next page 8 Wireless G PC Card Adapter Getting Connected The installation places a Zoom Wireless G PC Card icon on your desktop 1 Double click this icon to open the Wireless G PC Card configuration software Zoom Wireless G PE Card Configuration Sir Burey About Profile fant a Swe Ode oniga aat AY OO Haker Type Inau sl AdHec Crt TJ read Asie Juge Enable Seet I ro St Satur Gt e einftastructunes om GDL SZ ESA Cunere Tx Rane E Mr ThoughpulPacdiets tee Dureri Chet bp Tt p mt F Link Duc Goodies P Sol zer Goois DUDRRRRRR Eesen j Hl el a In the Profile text box the term ANY indicates that the adapter has identified the strongest wireless network signal in your vicinity in your office building for example or in a public space such as a cafe or airport Chapter 1 Installation Instructions 2 Select the Site Survey tab to see a list of wireless networks 3 10 within range S jom Wireless G PC Card S Ki een AIR e Ad nein Derne MOSER WEB 10 Aine WEF KX Nr Teagdve DO 265 3968 10 r iaragg WEAPSt Ex Doniene Fan DI oP 1 Ad hee WIDE Sate De DI BEZE J iio WEF H H 3 Aren Are There are two types of wireless networks Infrastructure and Ad Hoc e In an Infrastructure network wireless devices comm
2. e Ad Hoc channel From the drop down list select the channel used by the other device s in the network If you are setting up the first computer in the network select a channel Also to avoid interference it is desirable to have a 5 channel difference between your channel and the channel being used by another network within range Click Site Survey then Rescan to check the channel settings of other networks within range If you are unsure of which channel to use select the default Channel 6 e Transmit Rate Select Auto to allow your device to adjust automatically in the case of interference or a weak connection If you want to specify a fixed speed choose one from the drop down list Most people should select Auto 28 Wireless G PC Card Adapter e Enable Security Select this check box to open the Security Configuration window Note If you are setting up an ad hoc network as in this example only WEP security is available to you Security Configuration Security Certification Encryption Mode Pre conlgqured key WEF Fama fot entering heyy Heasdecina digits Ea dtr i sl Fay Length Babies D Heist Eer KH Confirm Network te IEEE S002 TH Ge ibeedk ateer I Enable IEEE OO TX suthentivstion for this resteeork gene a Ft After you enter your security settings click OK to return to the Configuration tab 4 inthe Configuration area click the Apply button to save the settings
3. D Click the Save button to save the Profile pa ES sa a j Appendix A TCP IP Settings 29 Monitoring Link Status The Status area on the Configuration tab displays information about your wireless connection Status Siae lt lntrastuchwes gt ze O00 EAR Curent TeRate Ju Mbps ThepughpulPackets per Curren Channel ig Tx 0 Fre a Link Quy Goose ITTUUTTTTITT Signal Seghe Proz TTT Feman e State Infrastructure only The e Link Quality Infrastructure name and the MAC address of the wireless access point to which your computer is connected Current Tx Transmission Rate Highest transmission speed in Megabytes per second of the last received packet Current Channel The Wi Fi frequency channel Throughput Packets sec TX number of packets transmitted per second without errors RX number of packets received per second without errors only The transmission quality of the last received packet 80 100 Excellent 60 80 Good 40 60 Fair Under 40 Poor or no connection e Signal Strength Infrastructure only The transmission signal strength of the last received packet expressed as a percent of maximum allowable power 80 100 Excellent 60 80 Good 40 60 Fair Under 40 Poor or no signal strength Wireless G PC Card Adapter Using Site Survey and Rescan Use the Site Survey window and the Rescan button when you need to do any o
4. MS CHAPV2 8 Click the Certification tab and enter the required information see page 25 24 Wireless G PC Card Adapter 9 Click OK to save your settings and return to the Configuration tab 10 onthe Configuration tab click Apply 11 Click the Close box to exit the configuration software That s it You have configured WPA security for your wireless connection and you re ready to use the Internet Certificate WPA2 Enterprise and WPA A certificate is issued to a wireless network user by a Certificate Authority often the corporate network administrator to confirm the user s identity thereby maintaining network security If you are linking to a corporate network that uses an authentication server and you have configured WPA2 Enterprise or WPA security your MIS staff will assist you in completing the Certification information III Contlhqueation Leg me dihi L sa rd tarasi Lpa base Chapter 2 Setting Security 25 Changing your Security Setting If the type of security on your wireless network changes you need to modify your security settings On the Configuration tab click the Configure Security button to select a different security option and enter the required information 26 Wireless G PC Card Adapter Advanced Options The Zoom Wireless G PC Card utility provides options so you can create profiles monitor the signal strength of your network connection scan available netwo
5. Community using the 2 4 GHz band Channels 1 13 except where noted below In Italy the end user must apply for a license from the national spectrum authority to operate this device outdoors In Belgium outdoor operation is only permitted using the 2 46 2 4835 GHz band Channel 13 In France outdoor operation is only permitted using the 2 4 2 454 GHz band Channels 1 7 Electrostatic Discharge Statement The unit may require resetting after a severe electrostatic discharge event 46 Wireless G PC Card Adapter Declaration of Conformity Declaration of Conformity Overensstemmelseserklzering Ka D claration de conformit Conformiteitsverklaring van de EU Fa Konformitatserklarung AnAwon Zuup ppwons Dichiarazione di conformita Deklaracja zgodno ci EGON Declara o de Conformidade Declaraci n de conformidad Konformitetsdeklaration Cam k t v su tu n th Ch u Au Manufacturer Producent Fabrikant Zoom Technologies Inc Constructeur Hersteller KataokeuvaoTt s 207 South Street Fabbricante Fabricante Tillverkare Boston MA 02111 USA 617 423 1072 Nh s n xu t www zoom com Brand Varem rke Merk Marque Marke Mapka Marchio Marka Marca Thuong hi u Type Typ Mapka Tipo Ki u mau Model 4412A Zoom Wireless G PC Card Adapter The manufacturer declares under sole responsibility that this equipment is compliant to Directive 1999 5 EC via the following This product is CE marked Producenten erkl re
6. The manufacturer reserves the right to make changes to the hardware software and documentation without obligation to notify any person or organization of the revision or change All brand and product names are the trademarks of their respective owners Wi Fi is a registered trademark of the Wi Fi Alliance Microsoft and Windows are registered trademarks of Microsoft Corporation Copyright 2006 All rights reserved 2236 A 27434 2006
7. products It allows you to search for solutions to your Technical Support questions by product or via a powerful Keyword Search Engine If you still cannot find a solution to your question SmartFacts lets you access our Technicians via email for a personalized response SmartFacts provides you with a way to track the history of your problem and to add or change the description without having to enter any information that was previously sent SmartFacts can even contact you automatically if there is an update to your hardware or software that helps to address the question you had You can access SmartFacts from www zoom com techsupport 42 Wireless G PC Card Adapter Contact Zoom by Email You can email Zoom with any tech support questions you might have and one of our Technical Support Engineers will respond by email within 2 business days You may request personal assistance via email at www zoom com techmail When emailing Zoom be sure to include the following e Serial number of your adapter e Your full name and address e A detailed description of your problem Contact Zoom by Phone You can reach Technical Support by calling these numbers In the United States call 561 241 4371 In the UK call 0870 720 0090 From continental Europe call 44 0 1252 580624 Appendix C Zoom Technical Support Services 43 Return of Defective Units Please contact your local distributor or reseller for Factory Authorized Repair or Replacem
8. return to the Configuration tab 8 On the Configuration tab click Apply 9 Click the Close box to exit the configuration software That s it You have configured WPA2 PSK security for your wireless connection and you re ready to use the Internet 16 Wireless G PC Card Adapter WPA PSK Pre Shared Key If not all of the wireless devices in your network support the recommended WPA2 PSK select WPA PSK 5 In the Security Configuration window click the Encryption Mode drop down arrow and select WPA PSK Security Configuration x Seculp Cetiicalion Conter Hode DS IEEE DG 1 Authentication EAP Tops FEAF sl Msc sl LS Il Gees D In the Pre shared key WPA area enter the same network key that is used on the wireless access point We advise a key with a minimum of 20 random characters 7 Click OK to save your settings and return to the Configuration tab 8 On the Configuration tab click Apply 9 Click the Close box to exit the configuration software Chapter 2 Setting Security 17 That s it You have configured WPA PSK security for your wireless connection and you re ready to use the Internet WEP Wired Equivalent Privacy 5 In the Security Configuration window click the Encryption Mode drop down arrow and select WEP saccu ERC HEET Secu Cette Empir Monte Prevcomkguied bey ER Faaa for sie bose Handed kat Keren H EN Kay Length biii D Hahaa Key TT Code M
9. Wireless G PC Card U S ER S G U I D E NM Contents OVORVIGW NAE E esc tee eg 3 Installation Instructions 0 ccseeeeeeeeeeeeeeeeeeeneeeeneeeeeeeeees 4 Whaf s in the Package s i i cc0heseed resale Geesed ovesiiesebeeetens 4 Before YOU Begin ENNEN 4 Installing the Wireless G PC Card Adapter 5 Getting Connected EE 9 The Adapter LEDe 12 Setting SCCUMNY E 13 Accessing the Security Gcreen 14 WPA2 PSK Pre Shared key 16 WPA PSK Pre Shared key 17 WEP Wired Equivalent Privacy sseseeesseeeeeeneeeee 18 WPA2 EnterpriSe oinn a A 20 Me Seana hen lo serait a Sees Poco Oe ota 23 Certificate WPA2 Enterprise and WA 25 Changing your Security Setting eeeeeeeeeeeees 26 Advanced Options ccsceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeee 27 Creating Profiles 27 Monitoring Link IT 30 Using Site Survey and Rescan ssssseeereeessserrrrrre nee 31 Advanced Configuration ccccccccceceseeeeeeeeeeeeeeetaees 33 Appendix A TCP IP Settings scsssseeeeeeeeeeeneeeenneees 34 Appendix B Troubleshooting cccccccsssseeeeeeeesseneeees 39 Appendix C Zoom Technical Support Services 41 Appendix D Regulatory Information cccccssssseseeeee 45 2 Wireless G PC Card Adapter Overview The chapters in this User s Guide describe how to e Install the Zoom Wireless G PC Card adapter on a Windows PC e Connect to a wireless network e Enable
10. atra Key IEEE GG agaerde guen I Engis EEE DU 1 authentication for thir restored 18 Wireless G PC Card Adapter 6 In the Preconfigured key WEP area do the following a b In the Format for entering key drop down list select e ASCII characters if your network uses all Zoom wireless products e Hexadecimal digits if an access point router or some adapters are not Zoom products In the Key Length drop down list select 128 bits or 64 bits Note 128 bit WEP provides more security than 64 bit but 128 bit could diminish network performance In the Key Index drop down list if you are using a 64 bit key select which of four keys 1 2 3 or 4 will be used to encrypt the data The key you select must be the same one that is selected on the access point We recommend that you use Key 1 128 bit WEP uses just a single key In the Network Key text box enter a key using the table below as a guide The key must be the same for all the devices on your network If you selected key Enter exactly type Hexadecimal digits 26 characters A F a f and 0 9 For 128 bits example 00112233445566778899AABBCC Hexadecimal digits 10 characters The characters can 64 bits be A F a f and 0 9 For example 11AA22BB33 ASCII 128 bits 13 characters The characters can be any upper or lower case letters and numbers For example MyKey12345678 ASCII 64 bits 5 characters Th
11. cial protocol enhancements to improve the throughput of your wireless connection Appendix A TCP IP Settings e RTS Request To Send Threshold This is a mechanism designed to ensure that all devices in a network can send data to the access point If some laptops are having trouble communicating enter the maximum packet size of data to be sent 0 to 1500 is recommended If the packet size exceeds the value you set RTS will be activated The default is Disabled 2347 e Frag Data fragmentation Threshold If your adapter often transmits large files you can set a limit on packet size If the limit is exceeded the adapter will split the packet The default is Disabled 2346 33 Appendix A TCP IP Settings By default Windows is set for dynamic addressing DHCP Generally this is the correct setting for an Infrastructure network but needs to be changed if you are using an Ad Hoc network Note Use our instructions as a basic guide Advanced users will know other ways to set up their networks Please go to the section that corresponds to your Windows operating system Windows XP 1 Follow these steps to open the Internet Protocol TCP IP Properties dialog box a From the desktop click the Start button select Control Panel and then click Network Connections b Right click the Wireless Network Connection icon and select Properties C Inthe Wireless Network Connection Properties dialog box s
12. col Type drop down list and select an authentication protocol IEEE DG IX Aalan sin F EAP Tepe PEP he TLS TT LS e PEAP Protected Extensible Authentication Protocol the default With PEAP you can select from three authentication extensions MS CHAPV2 Microsoft s version of CHAP Challenge Handshake Authentication Protocol default GTC TLS SmartCard e TLS Transport Layer Security There are no authentication extension options with TLS Chapter 2 Setting Security 21 e TTLS Tunneled Transport Layer Security With TTLS you can select from four authentication extensions IEEE BIZ a Augen EAP Irre TTL si M5m sl F CHEF HITHAF PAP Password Authentication Protocol CHAP Challenge Handshake Authentication Protocol MS CHAP Microsoft s version of CHAP MS CHAPV2 the default 8 Click the Certification tab and enter the required information see page 25 9 Click OK to save your settings and return to the Configuration tab 10 onthe Configuration tab click Apply 11 Click the Close box to exit the configuration software That s it You have configured WPA2 Enterprise security for your wireless connection and you re ready to use the Internet 22 Wireless G PC Card Adapter WPA Select WPA if you are linking to a corporate network that uses a RADIUS Remote Authentication Dial In User Service server that does not support WPAZ2 5 In the Security Configuration w
13. cryption key shared by the access point e WPA PSK WiFi Protected Access Pre Shared Key If the devices in your network do not all support WPA2 PSK select WPA PSK WPA PSK protects your communications with TKIP Temporal Key Integrity Protocol Chapter 2 Setting Security 13 This option requires you to enter an encryption key shared by the access point e WEP Wired Equivalent Privacy If the devices in your network do not support WPA2 PSK or WPA PSK select WEP data encryption This method requires you to enter an encryption key The keys can be 64 or 128 bits in length e WPA2 Enterprise If you are linking to a network that accesses a RADIUS Remote Authentication Dial In User Service authentication server and if the devices in the network support WPA2 select WPA2 Enterprise This option provides security with AES Advanced Encryption Standard AES has a key size of 128 192 or 256 bits In order for eavesdroppers to decipher a message they would have to try every possible key e WPA is an option for users who access a RADIUS Remote Authentication Dial In User Service authentication server that does not support WPA2 WPA provides security with TKIP Temporal Key Integrity Protocol which dynamically changes keys as the system is used Accessing the Security Screen 1 on your desktop double click the Zoom Wireless G PC Card icon a 14 Wireless G PC Card Adapter 2 The Zoom Wireless G PC Card configurati
14. ddressing should be blank Click OK twice to exit Tha s it You have verified the DHCP settings for your Windows 98SE Me computer in an infrastructure network 38 Wireless G PC Card Adapter Appendix B Troubleshooting If your Zoom Wireless G PC Card adapter is not working properly try each of the following steps until you get it to work l Make sure the adapter is firmly inserted into the laptop s PC card slot Turn the laptop off then on and then check to see if the adapter is working Make sure that the adapter is not physically damaged If possible try installing the adapter on another laptop Run the Zoom Wireless G PC Card utility On the Configuration tab make sure that the SSID and Network Type settings for the Wireless G PC Card adapter are the same as these settings for the other wireless devices in your network Then click the Security tab and check the security settings to make sure that the adapter has the same security settings as the other wireless devices in your wireless network Make sure that your security key is the same remember that the keys are case sensitive LP PO N 6 Check your TCP IP settings as described in Appendix A on page 34 e If you have an Infrastructure network it s highly likely that you are using Dynamic Addressing DHCP In that case make sure that your Zoom Wireless G PC Card adapter s TCP IP setting is Obtain an IP Address Automatically e If you have a
15. dress of the first computer in the network to be powered up Channel The Wi Fi frequency channel Network Type Infrastructure or Ad Hoc see page 10 Security The type of security configured for the network Signal The strength and quality of your transmissions Supported rates data transfer speeds In networks using older 802 11b equipment the maximum data rate is typically 11Mb s while in networks using 802 11g equipment the maximum rate is 54Mb s In networks that include both new and older equipment the maximum rate is 18 The rates depend on signal strength and quality Wireless G PC Card Adapter Advanced Configuration To access this window click the Advanced button on the Configuration tab Advanced Lontiperation Adhanced Configuiaion Poem Sever Enabled ke Rea fe Wi Hode Hi Tone ATS Thecchold Fiag Thrachold e Power Save Enabled When you select this option the Wireless G PC Card adapter immediately signals the access point that it is in Power Save mode The access point buffers all packets until it is polled by the adapter Note The access point you use must also support Power Save Nitro XM Selected by default This technology lets devices communicate directly with each other while they remain linked to a Nitro XM enabled access point Nitro XM enables data compression and can significantly enhance data transfer speed Nitro Mode Selected by default Provides spe
16. e characters can be any upper or lower case letters and numbers For example MyKey 7 Re enter the key in the Confirm Network Key text box Chapter 2 Setting Security 19 8 Click OK to save your settings and return to the Configuration tab 9 On the Configuration tab click Apply 10 Click the Close box to exit the configuration software That s it You have configured WEP security for your wireless connection and you re ready to use the Internet WPA2 Enterprise Securthy Lontegu ration E Zeatt Cetihcaton Encryption Mock as IDLE DG TH Authentication EAP Type Jean el aH sl Select WPA2 Enterprise if e you are linking to a corporate network that uses a RADIUS Remote Authentication Dial In User Service authentication server e al of the devices in the network support WPA2 or your access point offers both WPA2 and WPA 20 Wireless G PC Card Adapter 5 In the Security Configuration window click the Encryption Mode drop down arrow and select WPA2 Enterprise 6 In the IEEE 802 1X Authentication area note that the check box marked Enable IEEE 802 1X authentication for this network is selected With IEEE 802 1X authentication each wireless device client sends a signal to the wireless access point which in turn sends the signal to the RADIUS server The server determines whether or not the client is allowed to join the network 7 Click the EAP Extensible Authentication Proto
17. elect Internet Protocol TCP IP from the list and click the Properties button d if you have an ad hoc network continue with step 2a If you have an infrastructure network continue with step 3a If you re not sure what kind of network you have refer to page 10 2 For Ad Hoc Networks Complete the following to set static IP addressing a Ensure that Obtain an IP address automatically is not selected Then select the buttons labeled Use the following IP address and Use the following DNS server addresses 34 Wireless G PC Card Adapter b e If this is the first computer to be set up in the ad hoc network enter 10 0 0 5 for an IP address If you are adding it to an existing ad hoc network increment the last digit by one for example 10 0 0 6 10 0 0 7 Enter 255 255 255 0 for Subnet mask The Subnet mask should be the same for each computer in your ad hoc network Enter 10 0 0 5 for Default gateway and Preferred DNS server This is the IP address of the first computer that was set up in your ad hoc network The Default Gateway and Preferred DNS server should be the same for each computer in your ad hoc network Click OK twice That s it You have set static IP addressing for a Windows XP computer in an ad hoc network 3 For Infrastructure Networks To verify your DHCP settings complete the following a b C Ensure that Obtain an IP address automatically is selected Ensure that either Obtain a DNS
18. ent of your In Warranty Defective Product If you are unable to reach your distributor you can contact the Zoom Factory Customer Service by calling US 561 241 7712 UK 0870 720 0090 From continental Europe 44 0 1252 580624 Please note that the customer is responsible for any charges including brokerage or customs and duties associated with shipping the defective unit to Zoom for repair During the first year Zoom will pay return shipping to the customer by common carrier After the first year the customer may be required to pay a shipping and handling fee Any applicable customs duties and brokerage charges to import the product are the responsibility of the customer Zoom encourages all customers to return defective units to their respective reseller whenever possible 4400 WirelessG PC Card Adapter Appendix D Regulatory Information U S FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does ca
19. f the following e Find a list of network names ESSIDs so you can connect to a network Identify the MAC address BSSID of your wireless access point or wireless router e Check the channel difference between your network and other networks within range Check the network type infrastructure or ad hoc of your network Verify whether security is enabled for your network To use this window click the Site Survey tab then click the Rescan button to refresh the list 21 a gi i nhac DL SEF AZEER a hbar EUR 2 ad i brie WRAPS he oy b szsrtag Home Bore Geen GOD SESE A8 amp k uagmrtag WEF Appendix A TCP IP Settings 31 The information displayed on the Site Survey tab is as follows 32 ESSID Extended Service Set Identifier An Extended Service Set consists of two or more Basic Service Sets see below An ESSID also known as an SSID or Network Name is chosen by the person who sets up the network The ESSID is a code attached to all packets sent over an infrastructure wireless network The code can contain up to 32 alphanumeric characters All devices in the network must share the same ESSID BSSID Basic Service Set Identifier A Basic Service Set consists of a wireless access point connected to wired network and a set of wireless devices In an infrastructure network the BSSID is the MAC address of the wireless router or wireless access point In an ad hoc network the BSSID is the MAC ad
20. indow click the Encryption Mode drop down arrow and select WPA Security Confiquration Secur Ceriicetinn IEEE SC Vo Ge febrer E BaP Type r D In the IEEE 802 1X Authentication area note that the check box marked Enable IEEE 802 1X authentication for this network is selected With IEEE 802 1X authentication each wireless device client sends a signal to the wireless access point which in turn sends the signal to the RADIUS server The server determines whether or not the client is allowed to join the network Chapter 2 Setting Security 23 7 Click the EAP Extensible Authentication Protocol Type drop down list and select an authentication protocol IEEE 02 1 Auantin sinn r EAP Lope FESP hecam f TL TILS e PEAP Protected Extensible Authentication Protocol the default With PEAP you can select from three authentication extensions MS CHAPV2 the default This is Microsoft s version of CHAP Challenge Handshake Authentication Protocol GTC TLS SmartCard e TLS Transport Layer Security There are no authentication extension options with TLS e TTLS Tunneled Transport Layer Security With TTLS you can select from four authentication extensions IEEE BIZ 17 Augen EAF Irre TTLS Moe sl E NS IRG PAP Password Authentication Protocol the most basic form of authentication CHAP Challenge Handshake Authentication Protocol MS CHAP Microsoft s version of CHAP
21. irectiva 1999 5 EC por medio de lo siguiente Este producto tiene marca CE Nha s n xuat cam k t voi tr ch nhi m c a minh l thi t bi n y tu n theo Hu ng dan 1999 5 EC th ng qua c c muc sau S n ph m nay duoc danh dau l CE 73 23 EEC LVD EN 60950 1 2001 EN 301 489 1 v1 4 1 2002 08 inital Ale EN 301 489 17 v1 2 1 2002 08 1999 5 EC EN 300 328 v1 6 1 2004 Director Hardware Engineering Direkt r Hardware Z Z d Engineering Director Sustaining Engineering Lb BES a Directeur Ing nierie de soutien Direktor Sustaining Andy Pollock Engineering Aieu uvtfs Mnxavikns Aiathpnons 11 August 2006 Direttore Hardware Engineering Dyrektor 4412A TF Boston MA USA In ynieria ciagta Director Engenharia de Manutenga Director Ingenieria de apoyo Giam D c Ky thuat Phan c ng Appendix D Regulatory Information 47 NOTICE This document contains proprietary information protected by copyright and this User s G uide and all the accompanying hardware software and documentation are copyrighted No part of this document may be photocopied or reproduced by mechanical electronic or other means in any form The manufacturer does not warrant that the hardware will work properly in all environments and applications and makes no warranty or representation either expressed or implied with respect to the quality performance merchantability or fitness for a particular purpose of the software or documentation
22. n ad hoc network make sure that your adapter s TCP IP settings specify an IP address that s on the same subnet as the other devices in your ad hoc wireless network For example if the devices in your ad hoc network have IP addresses such as 10 0 0 1 through 10 0 0 8 you could use the address 10 0 0 9 Appendix B Troubleshooting 39 7 Ifthe adapter still does not work uninstall the software and then re install it First turn off your computer and unplug the adapter from the PC Card port Then select Start All Programs Zoom Wireless G PC Card Uninstall Zoom Wireless G PC Card Follow the prompts to uninstall then re install the software see page 5 8 If the above solutions do not work consult Technical Support Please see Appendix C Zoom Technical Support Services on page 41 40 Wireless G PC Card Adapter Appendix C Zoom Technical Support Services Zoom has a variety of technical support services available to our customers We strive to provide convenient professional support responsive to our customers needs and capabilities If you find yourself unable to get your Zoom product to operate and you have thoroughly reviewed your owner s manual and all relevant documentation please feel free to contact us for help For your records and to facilitate Technical Support from either your equipment supplier or Zoom please record the following information when you receive your Zoom product Product Info
23. on software opens to display the configuration parameters Corkpaation Sie Survey Abo pp forves GO SSCS ake Conigunstion 50 band He Tas TET ei duh oc heet Tirak Fi ade has rstk Zoe mr lj Eagng Stee kihara com OD SERA Dunan Ta Fale EJ Nie Thagair Curent Cheeet PD r 0 po bh Let tt Daodi IIIITITI Zeg Sheng Gee 15 DRRRRRERR Desen gener Dera any 3 Make sure that the desired wireless network is displayed in the Profile and SSID text boxes the term lt Infra gt designates an Infrastructure network and that the Network Type is correct For the differences between Infrastructure and Ad Hoc networks see page 10 4 Select the Enable Security check box to open the Security Configuration window For Step 5 consult the table below To configure Go to page WPA2 PSK 16 WPA PSK 17 WEP 17 WPA2 Enterprise 20 WPA 23 Chapter 2 Setting Security 15 WPA2 PSK Pre Shared Key 5 In the Security Configuration window click the Encryption Mode drop down arrow and select WPA2 PSK Seounlp Certification Carter Mock Ls Pre zhae key WPS Hetaark Eer Confirm Mess Kay EEE BOG 17 Faulks etme a aoe r D inthe Pre shared key WPA area enter the same network key that is used on the wireless access point We advise you to enter a key with a minimum of 20 random characters 7 Click OK to save your settings and
24. or link Chapter 1 Installation Instructions 11 The Adapter LEDs The states of the LEDs on the Wireless G PC Card adapter are explained below LED Status Meaning LINK Flashing Adapter is attempting to connect to a wireless network Steady Adapter is connected to a network ACT Flashing Adapter is transmitting or receiving Activity data 12 Wireless G PC Card Adapter Setting Security We strongly recommend security although you do not need to use it to get your wireless connection working Important You must first enable security on the the wireless access point You then enable security on the adapter using the same configuration that you used for the access point For example if the wireless access point is configured for WPA2 PSK you must select WPA2 PSK security in the Wireless G PC Card configuration software and enter the same encryption key Select one of five ways to configure and implement security for your wireless network Enrag en Moda Pre configuied ker WEF Format bor entering ker WAS icin WPAO E mie e WPA2 PSK WiFi Protected Access 2 Pre Shared Key is the recommended option if it is supported by the access point and the devices in your network WPA2 PSK protects your communications with AES Advanced Encryption Standard Some access points permit a mixed mode network composed of both WPA and WPA2 wireless clients WPA2 PSK requires you to enter an en
25. pter Installing the Wireless G PC Card Adapter Important Install the software BEFORE you insert the Wireless G PC Card into your laptop 1 Insert the Wireless G PC Card CD into the CD drive The CD should start automatically and the Language Selection screen should appear Select your language If the CD does not start automatically on the Windows desktop click the Start button click Run and then type E setup exe where E is the letter of your CD drive A From the menu choices select Installation Wizard then PC Card Note to Windows Me users If you are prompted to do so restart your computer after you complete this step Chapter 1 Installation Instructions 5 3 The setup program opens am Wireless PE Car Zoom Wrens G PE Cand Setiap e E thee Zooey Bare EC Ced on year comader To aaniu ORO be 4 Follow the prompts to complete the installation D At the final setup screen click Finish and then turn off your computer um Vitale G PE Cand Lt ifai Vie d Complete Tha icici viend har Eau ffe Kgiwied iha Down res PC Cand pias Pie ban gH aoe pogai ened inched var Tori ees PE Card Dk Finks Bo e 6 Wireless G PC Card Adapter 6 While your laptop is off insert the Wireless G PC Card into the PCMCIA slot on your laptop making sure that the LEDs are facing up You will hear the card click softly into place 7 Turn the computer on Windows will find your new hardware You may see a Found Ne
26. r under eneansvar at dette udstyr er i overensstemmelse med direktivet 1999 5 EC via f lgende Dette produkt er CE m rket De fabrikant verklaart geheel onder eigen verantwoordelijkheid dat deze apparatuur voldoet aan Richtlijn 1999 5 EC op grond van het onderstaande Dit product is voorzien van de CE markering Le constructeur d clare sous son enti re responsabilit que ce mat riel est conforme a la Directive 1999 5 EC via les documents ci dessous Ce produit a regu le marquage CE Hiermit erkl rt Zoom die bereinstimmung des Ger tes modem mit den grundlegenden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999 5 EC Dieses Produkt ist das gekennzeichnete CE O kataokeuaoT SNAWVE UE ATIOKAEIOTIKH TOU EUBUVN OT AUTO TO TIPOI6v CULWOPQWwveETAl ye tny Odnyia 1999 5 EC p ow Twv Trapakdtw AuTO To Trpoid v pEI TH ZAYAavon CE ll fornitore dichiara sotto la sola responsabilit che questa apparecchiatura compliant a 1999 5 EC direttivo via quanto segue Questo prodotto CE contrassegnato Producent stwierdza ze to urz dzenie zosta o wyprodukowane zgodnie z Dyrektywa 1999 5 EC Jest to potwierdzone poprzez umieszczenie znaku CE na urz dzeniu O fabricante declara sob sua exclusiva responsabilidade que este equipamento est em conformidade com a Directiva 1999 5 EC atrav s do seguinte Este produto possui Marca o CE El fabricante declara bajo su exclusiva responsabilidad que este equipo satisface la D
27. rks and specify advanced settings This chapter tells you when and how to use each of these options Creating Profiles A profile is a collection of settings needed for a particular wireless connection If you plan to use more than one network you can create a profile for each one and then switch to its profile when you want to connect to that particular network For example you may want to set up profiles for a work network and a home network each of which has different configuration settings By creating two profiles you can store the settings for each network and then switch quickly and easily from one network to the other by selecting the appropriate profile 1 on your desktop double click the Zoom Wireless G PC Z Card icon Appendix A TCP IP Settings 27 2 Onthe Configuration tab in the Profile text box enter a name for the profile you want to create For example let s say you have a small home network to which you want to be able to switch quickly when you arrive home Give the profile the name Home deom Wireless PE Lard Conbgurstion Sie Surs Aboa Profile Home bee 1 tee Configuration Sp Home Raat Type Ad rior dite Chennet 10 Fraen Faria rate Evable Simay 3 Inthe Configuration area enter the following settings e SSID Enter the network name In the example above the SSID is Home Network Type From the drop down list select Ad Hoc
28. rmation Product Name Product Model Number Product Serial Number Date Installed The serial number is located on the bottom of the PC Card under the barcode Please be sure to write the number down This will greatly speed up your service and insure that the service representative is addressing the proper Zoom product Calls to Zoom s voice technical support staff are the most time consuming and at times you may find it difficult to get through We do not want you left on hold for long periods of time so we limit the queue length We recommend that you take the time to familiarize yourself with the other services described in this section before calling Many questions can be answered more quickly using e mail or our World Wide Web Home page Appendix C Zoom Technical Support Services 41 World Wide Web Zoom s Web page lets you send email for assistance register on line access product reviews and descriptions and do a whole lot more Visit the Zoom Technical Support area for the latest Flash Files and Drivers for your Zoom Product To access Zoom s Web page please log onto your local Internet Service Provider then go to the Web browser and select www zoom com From Zoom s Homepage you can easily go to Technical Support or many other useful areas Smart FactsS Q amp A Search Engine English Only Smart Facts is an automated intelligent database of Frequently Asked Questions FAQ s about Zoom
29. security on the Wireless G PC Card adapter e Use the advanced features of the Wireless G PC Card configuration software Chapters 1 and 2 cover the basics what you need to get connected and to enable security If you are interested in the more advanced features of the Wireless G PC Card adapter please see Chapter 3 This chapter explains how to create profiles so you can switch your connection from one network to another monitor the strength of your network connection and scan a list of available networks O verview 3 Installation Instructions This chapter provides simple instructions for installing the Wireless G PC Card software on a Windows PC If you have already installed the adapter on a computer using the separate Quick Start booklet you can skip this chapter and begin with Chapter 2 Setting Security What s in the Package The Wireless G PC Card adapter package includes the following e Wireless G PC Card e CD containing the adapter Installation Wizard and tati e Quick Start manual SEHR EON Before You Begin Before you install the Wireless G PC Card adapter check that your computer has the following e PCMCIA slot e CD drive e Windows XP 2000 Me e Atleast 6 MB of free hard or 98SE drive space If you are using Windows 98SE Your computer must have at least 64MB RAM and a 300 MHz or faster CPU Also you may need the Windows 98SE Installation CD during the setup process 4 Wireless G PC Card Ada
30. server address automatically or Enable DNS is selected All text boxes for static IP addressing should be blank Click OK twice to exit That s it You have verified your DHCP settings for a Windows XP computer in an infrastructure network Appendix A TCP IP Settings 35 Windows 2000 1 Follow these steps to open the Internet Protocol TCP IP Properties dialog box a From the desktop click the Start button point to Settings then click Network and Dial up Connections Right click the Local Area Connection icon and select Properties In the Properties dialog box in the Connect Using box make sure the Zoom Wireless G PC Card adapter is displayed From the Components list select Internet Protocol TCP IP and click the Properties button If you have an ad hoc network continue with step 2 If you have an infrastructure network continue with step 3 2 Complete the following steps to set static IP addressing 36 a In the Internet Protocol TCP IP Properties dialog box ensure that Obtain an IP address automatically is not selected Then make sure the buttons labeled Use the following IP address and Use the following DNS server addresses are selected If this is the first computer to be set up in the ad hoc network enter 10 0 0 5 for IP address If you are adding it to an existing ad hoc network increment the last digit by one for example 10 0 0 6 10 0 0 7 Enter 255 255 255 0 for Subnet mask The Subne
31. t mask remains the same for each computer in your ad hoc network Enter 10 0 0 5 for Default gateway and Preferred DNS server This is the IP address of the first computer that was set up in your ad hoc network The Default Gateway and Preferred DNS server should be the same for each computer in your ad hoc network Wireless G PC Card Adapter e Click OK twice That s it You have set static IP addressing for a Windows 2000 computer in an ad hoc network 3 For Infrastructure Networks To verify your DHCP settings complete the following a b C Ensure that Obtain an IP address automatically is selected Ensure that either Obtain a DNS server address automatically or Enable DNS is selected All text boxes for static IP addressing should be blank Click OK twice to exit Tha s it You have verified the DHCP settings for your Windows 2000 computer in an infrastructure network Windows 98SE Me 1 Follow these steps to open the Internet Protocol TCP IP Properties dialog box a b From the desktop click the Start button point to Settings then click Control Panel In the Control Panel window double click the Network icon In the Network dialog box select the Zoom Wireless G PC Card TCP IP from the list click the Properties button and then click OK If you have an ad hoc network continue with step 2a If you have an infrastructure network continue with step 3a 2 Complete the following to se
32. t static IP addressing a Ensure that Obtain an IP address automatically is not selected Then click the Specify an IP Address button Appendix A TCP IP Settings 37 b f If this is the first computer to be set up in the ad hoc network enter 10 0 0 5 for IP address If you are adding a computer to an existing ad hoc network increment the last digit by one for example 10 0 0 6 10 0 0 7 Enter 255 255 255 0 for Subnet mask The Subnet mask should be the same for each computer in your ad hoc network Click the Gateway tab and enter 10 0 0 5 for Default Gateway This is the IP address of the first computer that was set up in your ad hoc network The Default Gateway should be the same for each computer in your ad hoc network Enter 10 0 0 5 for Preferred DNS server This is the IP address of the first computer that was set up in your ad hoc network Click the DNS Configuration tab then click Enable DNS Enter 10 0 0 5 for Preferred DNS server The Preferred DNS server should be the same for each computer in your ad hoc network Click OK twice That s it You have set static IP addressing for a Windows 98SE Me computer in an ad hoc network 3 For Infrastructure Networks To verify your DHCP settings complete the following a b C Ensure that Obtain an IP address automatically is selected Ensure that either Obtain a DNS server address automatically or Enable DNS is selected All text boxes for static IP a
33. unicate with each other via a wireless access point a router or an ADSL modem with built in wireless technology e In an Ad Hoc network a group of wireless devices communicate directly with other client devices that are using wireless adapters The network does not include a wireless access point Important When you join an Ad Hoc network you need to set up Static IP addressing See Appendix A TCP IP Settings on page 34 Highlight the network you want and click Join Wireless G PC Card Adapter 0 If the network you select has security configured you must enable and configure security on your computer before you can connect See Chapter 2 Setting Security on page 13 4 Your laptop should now be connected to the network as long as your security settings match those of the access point and other network users To check your connection open your Web browser and go to your favorite site If you have difficulty accessing the Internet follow the suggestions in your browser s Page cannot be displayed message You may need to adjust your LAN settings As you work online you can monitor your connection easily using the Link Status icon that appears in the right corner of the taskbar when you open the Wireless G PC Card utility The icon s color indicates the link status mil Blue indicates an excellent or good link ut Yellow indicates a usable but weak link Got Red indicates no link or a very po
34. use harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment IMPORTANT NOTE IEEE 802 11b or 802 11g operation of this product in the U S A is firmware limited to channels 1 through 11 Industry Canada Emissions Statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this de
35. vice must accept any interference including interference that may cause undesired operation of the device Appendix D Regulatory Information 45 Countries of Operation amp Conditions of Use in the European Community Th is device is intended to be operated in all countries of the European Community Requirements for indoor vs outdoor operation license requirements and allowed channels of operation apply in some countries as described below Note The user must ensure that the channels of operation are in conformance with the spectrum usage rules for European Community countries as described below This device will automatically limit the allowable channels as determined by the setup program during installation by examining the operating system s current country of operation If the country of operation is not determined the device will default to US settings Use of the incorrect country of operation may result in operation not in accordance with local regulations and may cause harmful interference to other systems The user is obligated to ensure that the device is operating according to the channel limitations indoor outdoor restrictions and license requirements for each European Community country as described in this document If configured incorrectly you can contact technical support for instructions on changing the device s spectrum usage This device may be operated indoors or outdoors in all countries of the European
36. w Hardware box indicating the progression of the installation Typically no user action is necessary If you are using Windows XP you may be required to click Next Depending on your operating system you may also see a Hardware Installation box or a Digital Signature Not Found box You can safely ignore these messages and click Yes or Continue Anyway If prompted click Finish and or Yes to restart your computer to finish setting up your new hardware 8 To verify that the adapter is working correctly on your Desktop right click My Computer and select Properties from the pop up menu DH Windows XP Windows 2000 In the System Properties window select the Hardware tab and click the Device Manager button Windows Me Windows 98SE In the System Properties window select the Device Manager tab Chapter 1 Installation Instructions 7 10 Au operating systems In the list of devices double click Network Adapters and make sure there is no alert icon next to the Zoom Wireless G PC Card adapter WE This alert icon appears next to devices that are not responding or that are not installed properly fe idon Yee Hep 5H eg a Be if cere HM twee H Cep E ep Dei droen i bapa stages DEATH iv E ji o i d ES ATL Tee riet 5 Hi ar gien poi Tay eee H ees WW Vize eiis mt Rigas EZ bet dii KLOI keag ged Conor egen A el FT IA scapes a Process E seer voles dl eee cei open dees Legtoerd Seria fun corine

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