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Xerox M15 All in One Printer User Manual

1. 2 2 Making Connections tt nitent AL 2 4 Installing Drum and Toner Cartridges eeeenee 2 6 Loading Paper censeret renean eerta aano araara 2 8 Setting the Language M15 only 2 11 Setting the Language and Country M15i only 2 12 Setting the Local ID and Name M15i Only 2 13 Setting the Date and Time M15i Only 2 15 Installing Software erret ether een ntis bn enne a RR ER ENDS 2 16 3 Product Overview eeeeeeeeeeeseseeeeeeeeennnn nnne 3 1 Overview of Features aaa AA MAALAB 3 2 Machine OVerview saa 3 4 Control Panel Overview cccccccceceeeeesseeeee cess eee eeeseeseeesseaeeeeseseeeeeeeeeeeees 3 7 Overview of Modes eerte rnnt r n nhan trR E FE nk ma 3 10 Xerox WorkCentre M15 M15i User Guide Pagei LER AM 4 1 Copying Procedure aa ANAN iine rire etait iens 4 2 Copy Features eniin AAAA NAAA ANARAN NAARAAT EAS 4 6 5 Paper and Other Media 5 1 Loading Paper inerte ttn nhe ek oat nn ARAL 5 2 Media Specifications is 5 8 6 Fax M15i Only mers 6 1 FAXING Proce duke rrt t enirn rnit ea RR IeEtn a ER RREERE 6 2 uou m M 6 6 Advanced Fax Features aa 6 8 Fax Job Management sise 6 11 Dialing Methods rH 6 14 Receiving a FAK Cg m
2. 6 19 Fax Reports bre RERERA REFER ER RAE FERNER METRE CER MER K E CERA ERR RAE MEER 6 24 7 oo rr E 7 1 Printing Procedure u s AA NAGANA karate nh ANA 7 2 Printing Options cire tnnt ee ente tanen ne itn en unen Ente kn am cL enar ieri 7 4 8 Scan M150 OMly AA 8 1 TWAIN Scanner Program 8 2 Scanning Procedure AASA rein ene nt ninii cruenta 8 3 9 Machine Administration eene 9 1 Setup OVerVieW iere AA RAANG pnas 9 2 System Data Settings ss 9 3 Setting the Language M15 only 9 7 Setting the Language and Country M15i only 9 8 Setting the Local ID and Name M15i Only 9 9 Setting the Date and Time M15i Only 9 11 System Setup OPTIONS eerte ete cene rte n eie tare be e dnd ann 9 12 Memory Cleat ILE 9 16 Adjusting Speaker Volume M15i Only 9 17 Page ii Xerox WorkCentre M15 M15i User Guide ControlCentie 5 0 iioi ier ANAN NANANG E PEEREREENARRRRR KANING EREEREER 9 20 10 Maintenance eet 10 1 aae AA AA AA 10 2 Ordering S pplie Sii NG NG LABANAN ANNA NEA 10 4 Customer Replaceable Units cesses 10 5 11 Troubleshooting aaa 11 1 erre AA TANA AN AA NAAN RR 11 2 Fault Clearance sn AANGAL DARAAN 11 3 Calling the Welcome Center ss 11 12 LCD Error Messages sise 11 13 Resetting the Machine ses 11 21 12 Specifications
3. cab about outgoing ERR Use to print a transmission report for outgoing fax fax jobs jobs which encounter errors Auto Journal ON Set to ON to enable the Auto Journal report e Use to enable a report with OFF Set to OFF to switch off the Auto Journal report detailed information about the previous 40 communications operations Receive Code 0 9 gt 9 The Rev Code is preset to 9 at the factory Settings e Use to setup up the code range from 0 to 9 required to initiate fax A reception from an If the extension phone is answered and fax tones can extension phone plugged be heard enter the Rcv Code and press Start into the machine s EXT jack Power Save ON Use to set the length of time the machine remains idle Enables reduced power before switching to reduced power hen th hine i 5 idle TENE OFF Use to switch off the Power Save feature The machine remains ready with a minimum warm up time Xerox WorkCentre M15 M15i User Guide Page 9 3 Machine Administration Machine Administration OPTION SETTINGS DESCRIPTION ECM Mode ON Use to switch on ECM for all transmissions Eror adu Transmission time may be increased when ECM is Mode ECM compensates enabled for poor line quality OFF Use to switch off ECM RX Reduction ON If the document can not be reduced to fit onto one e When receiving a OFF page the document is divided and printed at actual document as long or long
4. gt Press V or A until SYSTEM SETUP displays then press Enter 5 Press V or A until SECURE RECEIVE displays O To print the received faxes press lt or 3 to select PRINT and press Enter gt If required enter the 4 digit passcode and press Enter The faxes are printed Xerox WorkCentre M15 M15i User Guide WorkCentre M15i SYSTEM SETUP RECEIVE MODE WorkCentre M15i SECURE RECEIVE OFF WorkCentre M15i SECURE RECEIVE PRINT Page 6 23 Fax M15i Only Fax M15i Only Fax Reports Various Reports and Lists are available to assist in confirming and monitoring fax activity Reports can be set up to include specific information or to print automatically Reports Available REPORT Message confirmation DESCRIPTION This report shows the fax number the number of pages elapsed time of the operation the communication mode and the communication results There are 3 setup options for printing this report ON Prints the report after each transmission automatically ERR Prints the report only if an error occurs OFF No reportis printed automatically Can be printed if selected manually Schedule Job Information This list identifies the documents currently stored for Delay Send Priority Send Group Dial and TX Poll operations This list shows the starting time and type of operation Phonebook List This list contains all the numbers curr
5. The toner and drum cartridges are not Check that the toner and drum cartridges are installed properly installed properly The printer driver may Reinstall the software not be installed properly The parallel port cable Use an IEEE 1284 compliant parallel port specifications may not be correct cable Half of the page is blank The page layout is too complex Reduce the resolution setting from 600 dpi to 300 dpi Install more RAM in the computer The page orientation may be incorrect Change the page orientation in the printer setup dialog Xerox WorkCentre M15 M15i User Guide Page 11 17 Troubleshooting Troubleshooting PROBLEM PROBABLE CAUSE SUGGESTED SOLUTION Printing is too slow The computer parallel port may not be set for If the computer is equipped with an ECP parallel port enable this mode of operation high speed Refer to the Enabling High Speed Printer communications Communications section of the PC s user guide If using Windows 95 the Point to the Start Task bar and then click spool setting may be set Settings then Printers Click the product incorrectly icon with the right mouse button Click Properties and then spool settings on the Details tab Enter the required setting from the available choices Computer may not have Install more RAM in the computer enough memory RAM Print job is too large Reduce res
6. Bypass Jam MEANING The machine detects non feeding from the bypass tray SOLUTION Load paper in the bypass tray Document Jam The loaded document has jammed in the ADF Clear the document jam Refer to Document Jams on page 11 3 Door Open The side cover is not securely latched Close the side cover until it locks into place Drum Warning The drum cartridge is near the end of life Ensure a replacement cartridge is in stock Replace the Drum cartridge when copy print quality is degraded This may show up as dark marks on the edge of the page Refer to Drum Cartridge on page 10 9 Duplex Jam Paper has jammed in the middle of 2 sided printing Clear the jam Refer to Duplex Jam on page 11 11 Fuser Error There is a problem in the fuser unit Unplug the power cord and plug it back in If the problem still persists please call for service LSU Error A problem has occurred in the LSU Unplug the power cord and plug it back Laser Scanning Unit in If the problem still persists please call for service Overheat The printer has overheated The machine will automatically return to standby mode when it cools down to the normal operating temperature If the problem persists call for service No Developer Cartridge The toner cartridge is not installed Install the toner cartridge Refer to Toner Cartridge on page 10 5 No Paper The recordin
7. If there is any resistance and the paper does not move immediately when pulled stop pulling and go to the next step Xerox WorkCentre M15 M15i User Guide Page 11 5 Troubleshooting Troubleshooting NOTE If the jammed paper is removed here open the side cover then close it to clear the PAPER JAM message on the LCD If the paper does not move immediately when pulled pull the release latch to open the side cover D CAUTION Do not touch the shiny drum cartridge surface Scratches or smudges will result in poor copy quality Carefully remove the misfeed paper in the direction shown Insert the paper cassette Lower the rear part of the cassette to align the rear edge to the corresponding slot of the machine then insert it completely Page 11 6 Xerox WorkCentre M15 M15i User Guide Fuser Area If jammed in the fuser area PAPER JAM 1 appears in the display N WARNING The fuser area is hot Take care when removing paper from the machine gt Press the release latch to open the side cover Pull down on the fuser lever as shown below This will release pressure on the paper f paper is not seen in this area skip to the Exit Area CAUTION Do not pull paper up through the fusing unit Unfused toner may adhere in the area resulting in smudged copies Remove the jammed paper in the direction shown Xerox WorkCentre M15 M15i User Guide Page 11 7 Troubles
8. SOF NI 9 A A N gt gt gt gt gt gt gt gt amp gt 0 If a name has already been entered it is displayed Press Clear Clear All to delete the current entry and enter the correct name Editing Numbers or Names To correct a mistake move the cursor under the wrong character by pressing lt or gt Press the correct number to overwrite the incorrect character If Clear Clear AII is pressed all the characters are deleted Press Enter when the name on the display is correct Press Menu Exit to save and exit Xerox WorkCentre M15 M15i User Guide Setting the Date and Time M15i Only e The clock format The current time and date are shown on the display when the machine is on and ready for palya ng ban faxing The time and date are printed on all faxes sent Follow the instructions below to set the r r Reter to System Data date and time Settings on page eb Press Menu Exit the first menu displays WorkCentre M15i SYSTEM DATA PAPER SIZE ll to DATE amp TIME using th e Scroll to amp using the WorkCentre M15i Nor A key DATE 8 TIME Press Enter DDMMYY HH MM e Ifa mistake is Enter the correct date and time s made move the WorkCentre M15i using the Numeric Keypad cursor under the incorrect 11 12 2002 Day 01 31 character by Month 01 142 15 00 pressing lt or Year 00 99 Hour 00 23 24 hour mode 01 12 12 ho
9. Telephone Line Cord Software User Documentation Starter Toner Cartridge Drum Cartridge Xerox WorkCentre M15 M15i User Guide Page 2 3 Getting Started Getting Started Making Connections Page 2 4 Use the following instructions to make the necessary connections required to install the WorkCentre M15 M15i Automatic Document Feeder ADF Connectthe Automatic Document Feeder Cable to the port shown and fasten the side screws NOTE The ADF is an option on the M15 Telephone Line M15i Only gt Connect the Telephone Line Cord from the wall jack to the LINE jack If required connect an answering machine and or telephone to the EXT jack Xerox WorkCentre M15 M15i User Guide e USB or Parallel Port Cable CAUTION Shut down the computer before connecting the cable USB Cable Connect the USB Cable directly to the PC OR R S gt Connect an IEEE1284 Parallel IEEE1284 Port Cable sold separately Parallel Port Cable O Power e Ensure the scanner is unlocked before connecting the power cord For details refer to Unpacking on page 2 2 Xerox WorkCentre M15 M15i User Guide Connect the AC Power Cord to the machine and a power outlet Press the ON OFF switch to the ON 1 position The machine displays WARMING UP PLEASE WAIT Ba ON OFF Switch Page 2 5 Getting Started Getting Started Installing Drum and Toner Cartridges Gb 5 Pu
10. Hertfordshire AL7 1HE England Telephone Number 44 0 1707 353434 Xerox WorkCentre M15 M15i User Guide Page 1 13 Welcome Welcome Regulations Europe Certification to 1999 5 EC Radio Equipment amp Telecommunications Terminal Equipment Directive This Xerox product has been self certified by Xerox for pan European single terminal connection to the analogue public switched telephone network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the national PSTNs and compatible PBXs of the following countries Austria Germany Luxembourg Sweden Belgium Greece Netherlands Switzerland Denmark Iceland Norway United Kingdom France Ireland Portugal Finland Italy Spain In the event of problems you should contact your local Xerox representative in the first instance This product has been tested to and is compliant with TBR21 a technical specification for terminal equipment for use on analogue switched telephone networks in the European Economic Area The product may be configured to be compatible with other country networks Please contact your Xerox representative if it needs to be reconnected to another country s network There are no user adjustable settings in the product NOTE Although this product can use either loop disconnect pulse or DTMF tone signaling it is recommended that it is set to use DTMF signaling DTMF signaling provides reliable and faster call set up Mod
11. M15i is plugged in and connected to the computer s parallel or USB port before installing software from the CD e Windows 95 and Windows NT 4 0 do not support USB connection e fa window appears Switch on the PC and start concerning New Windows Hardware select Cancel Insert the Driver CD into the CD ROM drive of the PC Run If the Xerox screen appears KIEJ automatically go to step 3 Type the name of a program folder or document and 3 Windows will open it for you From the Start menu select Run Open DAXINSTALL EXE gt Type D XINSTALL EXE D is the letter of the CD ROM drive Cancel Browse gt Select OK e a more Follow the on screen instructions information about printing refer to to complete the software the Print chapter installation of this Guide After installing the software reboot the PC For Windows 95 98 eject the CD after re start Page 2 16 Xerox WorkCentre M15 M15i User Guide 3 Product Overview Overview of Features 32 Vv VV Y Xerox WorkCentre M15 M15i User Guide Page 3 1 Product Overview Overview of Features Scan Once and Print Many When making copies the WorkCentre M15 M15i only has to scan a document once regardless of the number of copies needed This reduces the risk of jams and damage to originals Perform Different Tasks Simultaneously The WorkCentre M15 M15i perfor
12. O O D 0 o D P Xerox WorkCentre M15 M15i User Guide Page 6 1 Fax M15i Only Faxing Procedure Eb Load the Originals Automatic Document Feeder ADF 5 Remove all staples and paper clips prior to loading Adjust the sliding document guides to the size required Insert the originals neatly into the Automatic Document Feeder ADF face up The first page should be on top with the headings towards the back or left of the machine Align the stack with the left and rear edges of the tray Adjust the guides to just touch the edges of the originals Upto 30 sheets of 80 g m 20Ib bond paper can be loaded Weight ranges from 45 105 g m 12 5 28lb Sizes range from B5 to Legal 7 x 10 to 8 5 x 14 Refer to Scanner and Copier Specifications on page 12 5 for full ADF specifications Page 6 2 Xerox WorkCentre M15 M15i User Guide Document Glass e Ensure no Raise the ADF or cover and sr a i p position the original face down on when using the the Document Glass Document Glass Align with the registration arrow in the rear left corner Lower the ADF or cover e On completion of the job ensure the ADF is closed 2 Select the Copy Fax Scan key gt Ensure FAX displays If not press the Copy Fax Scan key repeatedly until FAX MODE displays and press Enter Copy Fax Scan Key Enter Key Xerox WorkCentre M15 M15i User Guide Pag
13. Q gt If necessary press Clear Clear bad All to clear the current quantity 9 and enter a new quantity 9 Numeric Keypad Clear Clear All Key Page 4 4 Xerox WorkCentre M15 M15i User Guide O Press Start Press Start to begin scanning If Collated is selected and originals are being scanned using the Document Glass use the navigation keys to select whether another original requires scanning Select YES to scan another page When all the originals have been scanned use the V key to select NO and press Enter Printing commences and copies are delivered to the Output Tray Xerox WorkCentre M15 M15i User Guide Navigation Keys 009 ms wm Start Key Page 4 5 Copy 8 Copy Features There are 6 available Copy Features These features can be selected using the feature keys located on the Control Panel WorkCentre M15i Q Q DEF Q ak MNO E la Pars qw wwz Feature Description FEATURE Original Type Text Use to select the OPTIONS Use for documents containing mostly text type of document being scanned Mixed Use for documents with mixed text and graphics Photo Paper Supply Cassette Use to select the Use for photographs Select to use media loaded in the cassette paper source Bypass Select to use media loaded in the bypass TO SELECT Press Original Type to display the cur
14. The LCD does not turn on SUGGESTED SOLUTION Check that the product is plugged into an electrical receptacle and ensure that there is power to the receptacle Ensure the ON OFF switch is in the ON position Copies are too light or too dark If the original is light use the Lighten Darken button to darken the image If the original is dark use the Lighten Darken button to lighten the image Smears lines marks or spots on copies If defects are on the original press the Lighten Darken button to adjust the image If no defects are on the original clean the Document Glass and underside of the document cover If the problem still persists clean the Drum Cartridge Refer to Cleaning the Drum on page 10 9 Copy image is skewed Ensure that original is positioned correctly on the Document Glass Check that copy paper is loaded correctly Xerox WorkCentre M15 M15i User Guide Page 11 15 Troubleshooting Troubleshooting CONDITION SUGGESTED SOLUTION Blank copies Ensure that the original is face down on the Document Glass or face up in the ADF Image rubs off the copy easily Replace the paper in the cassette with paper from a new package In high humidity areas do not leave paper in the product for extended periods of time Frequent copy paper jams Fan the stack of paper then turn it over in the cassette Replace paper in paper cassette with a fresh supply C
15. Xerox WorkCentre M15 M15i User Guide Page 8 1 Scan M15i Only TWAIN Scanner Program Page 8 2 The WorkCentre M15i TWAIN Scanner program is used to scan images graphics photographs and printed text Documents can be fed from the Automatic Document Feeder ADF or placed on the Document Glass There are two methods for scanning images from a PC both of which require the installation of a scanner program A simple TWAIN Scanner program is provided on the software CD provided with the machine For installation instructions please refer to Installing Software on page 2 16 The TWAIN Scanner settings are fully described in the TWAIN Driver Help program An alternative method for color scanning is to use PaperPort PaperPort is an advanced software program that is provided with the WorkCentre M15i This software allows users to convert scanned graphics and images into various usable formats Xerox WorkCentre M15 M15i User Guide Scanning Procedure These instructions explain advanced scanning with a TWAIN compliant application program e Refer to the documentation provided by the application manufacturer to learn how to scan and access an image O Load the Originals Automatic Document Feeder ADF 5 Remove all staples and paper clips prior to loading Adjust the sliding document guides to the size required Insert the originals neatly into the Automatic Document Feeder face up The first page s
16. may appear before the new drum reaches its maximum life Page 10 12 WorkCentre M15 NEW DRUM 1 YES 2 NO WorkCentre M15 MAINTENANCE SYSTEM WorkCentre M15 MAINTENANCE NEW DRUM WorkCentre M15 NEW DRUM UNIT 1 YES Z NO Xerox WorkCentre M15 M15i User Guide hooting 11 Troubles ienelal solia bic teed kb RaeRRRAAAR E R d E v v Y v yY D 8 3 D Resetting the Machine 11 21 Xerox WorkCentre M15 M15i User Guide Page 11 1 Troubleshooting General Page 11 2 A variety of situations can affect the quality of the output For optimal performance ensure the following guidelines are followed Do not position the machine in direct sunlight or near a heat source such as a radiator Avoid sudden changes in the environment surrounding the machine When a change occurs allow the machine at least two hours to adjust to its new environment depending on the extent of the change Follow routine maintenance schedules for cleaning areas such as the Document Glass and Control Panel Always set the guides in the paper trays to the size of the media in the tray Ensure paper clips and paper debris do not contaminate the machine Xerox WorkCentre M15 M15i User Guide Fault Clearance Document Jams If a document jams while it is feeding through the Automatic Document Feeder ADF DOCUMENT JAM appears in the display Details for clear
17. use the V key to select NO and press Enter Faxing commences and the fax is sent Xerox WorkCentre M15 M15i User Guide Navigation Keys Start Key Page 6 5 Fax M15i Only Fax M15i Only Fax Features There are 4 standard Fax features available These features can be selected using the feature keys located on the Control Panel Feature Description WorkCentre M15i o 00 GHI KL 00 Pars qw wwz FEATURE Resolution e Use to increase sharpness and clarity Scan Options e f the remote machine has color capability documents can be sent in color Standard OPTIONS Use for documents with normal sized characters Fine Use for documents containing small characters or thin lines Also used when sending a color fax Super Fine B amp W Use for documents containing extremely fine detail This is available only if the remote machine also supports Super Fine resolution Use for non color documents Color Use for color documents e Ensure the Resolution is set to FINE when sending a color fax TO SELECT Press Resolution to display the current setting Press Resolution repeatedly to scroll through the choices When the correct setting displays press Enter to save the selection Press Scan Options to display the current setting Press Scan Options repeatedly to scroll t
18. 3 12 Adding Paper 2 8 Adding to a Scheduled Operation 6 13 Advanced Fax Features 6 8 Advanced Tab 9 23 Automatic Document Feeder ADF 6 2 8 3 B Basic Troubleshooting Copier Problems Solution Chart 11 15 Faxing Problems Solution Chart 11 19 LCD Error Messages 11 13 Printing Problems Solution Chart 11 17 Resetting the machine 11 21 Solving Problems 11 15 Bypass Tray 5 5 C Calling for service 1 5 Calling the Welcome Center 11 12 Cancelling a Fax 6 11 Cancelling a Scheduled Operation 6 13 Changing the System Data Options 9 6 Character Assignment 3 12 Cleaning Control Panel and LCD Display 10 3 Document Feeder and Collate Tray 10 3 Cleaning the Drum 10 9 Clearing Memory Xerox WorkCentre M15 M15i User Guide PHONEBK MEMORY 9 16 SYSTEM DATA 9 16 SYSTEM ID 9 16 TX RX JOURNAL 9 16 Clearing the Memory 9 16 Collated copy 4 8 Confirming a Fax 6 11 Control Panel Overview 3 7 ControlCentre 5 0 9 20 Advanced Tab 9 23 Firmware Update Tab 9 26 Information Tab 9 25 Installing 9 20 Phonebook Tab 9 24 Running ControlCentre 5 0 9 20 Settings Tab 9 22 Using ControlCentre 5 0 9 21 Conventions 1 3 Copier Problems Solution Chart 11 15 Copy 4 6 1 2 Sided 4 8 collated 4 8 Lighten Darken 4 7 Original Type 4 6 Paper Supply 4 6 Reduce Enlarge 4 7 start 4 5 Copy Features 4 6 Copy quantity 4 4 Copying Procedure 4 2 Counters Information 9 25 Customer Replaceable Units 10 5 Drum Cartridge 10 9 Toner Cartridge 10 5 Customer suppo
19. Clear 9 16 Adjusting Speaker Volume M15i Only 9 17 PED aata anG qo PT PE kA AA 444040608 M EN ControlCentre 5 0 i codes cssseuessivsderee 9 20 Xerox WorkCentre M15 M15i User Guide Page 9 1 Machine Administration Setup Overview There are various system settings which require setting up prior to using the WorkCentre M15 M15i The system settings are accessed via the Menu Exit key on the Control Panel The following menus contain settings available for customizing System Data System Setup The machine can also be customised remotely at a PC or workstation using ControlCentre 5 0 Page 9 2 Xerox WorkCentre M15 M15i User Guide System Data Settings OPTION SETTINGS DESCRIPTION Paper Size Cassette Paper Paper Size options are Letter A4 or Legal 216 x 356 e Use to set the default Bypass Paper mm 8 5 x 14 inch paper size for the cassette and bypass Day D If feeding media smaller than A4 Letter through the bypass tray the setting can remain set at A4 Letter or Legal size When copying onto a paper size smaller than A4 Letter the printed image may be offset and not reproduce correctly even when Auto Fit is selected Message Conf ON Use to print a transmission report after each outgoing Use to set the options for fax job rinting a transmission F HEP et bite OFF Use to switch off the transmission report feature report provides detailed
20. Data List Transmission Journal Reception Journal Help List Multi Communication Report Power Failure Report Page 9 18 Various Reports and Lists are available on the machine The reports help to monitor the machine and fax activity Reports can be set up to include specific information or to print automatically The machine can print reports containing useful information Schedule Job System Data etc The following reports are available This report shows the fax number the number of pages elapsed time of the operation the communication mode and the communication results The machine can be setup to print the message confirmation report in one of the following ways Automatically after each transmission ON Automatically only if an error occurs during transmission ERR No report printed at all OFF The report can be printed manually at any time This list shows the document currently stored for Delayed Sending Priority Sending Group Sending and TX polling The list shows the starting time type of operation etc This list shows all of the numbers currently stored in the machine s memory as Speed dial numbers and Group dial numbers This list shows the status of the user Enterable options After a setting is changed print this list to confirm the changes This report shows information concerning transmission activities recently made This report shows information concerning reception activi
21. In addition all the Scheduled Job Operations reserved are also canceled Clears all records of transmissions and receptions Clearing the Memory Page 9 16 Use the following instructions to clear the required information from the machine s memory Press Menu Exit on the control panel The display shows the first menu SYSTEM DATA gt Press V or until MEMORY CLEAR appears then press Enter The display shows the items available for clearing gt Press V or until the item requiring clearing displays then press Enter to clear the item To exit without clearing the item press the Menu Exit key Repeatthe procedure to clear another item or press Menu Exit or Stop to exit and return to Standby mode Xerox WorkCentre M15 M15i User Guide Adjusting Speaker Volume M15i Only GB Ensure FAX displays If not press the Copy Fax Scan key repeatedly until FAX MODE displays and press Enter Copy Fax Scan Key Enter Key e Press Manual Dial A dial tone can be heard 7 WorkCentre M15i gt Press lt or gt repeatedly VOLUME until the required loudness is L E H found The display shows the a _ _ __ current volume level gt Press Stop to save the setting and return to Standby mode Xerox WorkCentre M15 M15i User Guide Page 9 17 Machine Administration Machine Administration Reports Message Confirmation Schedule Job Information Phonebook List System
22. Liquid Crystal Job Status Menu Exit Manual Manual Dial Printing Display LCD Group Clear Clear All Q Stop Feature Keys Navigation Error Enter Redial Speed Dial Numeric Keys Display Pause Keypad ITEM DESCRIPTION Feature Keys Reports Use to display the menu map and a list of available reports for printing 1 2 Sided Copy Use to make two sided copies Collated Use to produce collated copies in Copy mode Reduce Enlarge Use to adjust copy size from 25 to 400 when using the Document Glass and 2596 to 10096 using the ADF When using the Document Glass Clone and AutoFit features are also available Lighten Darken Use to adjust contrast level prior to copying faxing or scanning Paper Supply Use to select a paper supply source between Cassette and Bypass in Copy or Fax mode Original Type Use to select the original type of original being scanned Xerox WorkCentre M15 M15i User Guide Page 3 7 Product Overview Product Overview ITEM DESCRIPTION Resolution Use to adjust the resolution or sharpness of the image Scan Options Use to select COLOR B amp W or GRAY mode for scanning In Fax mode B amp W or COLOR mode is available Pause PC Printing Use to pause a print job When pressed again the PC print job is resumed Manual Group Use to send a fax job to multiple destinations Manual Dial Use to dial a fax number manu
23. Storing a number Up to 80 numbers can be stored in Speed Dial locations 1 80 Ensure the LCD displays FAX If not press the Copy Fax Scan key until FAX MODE displays and press Enter Press and hold Speed Dial for 2 seconds Enter a Speed Dial number 1 80 using the Numeric Keypad then press Enter gt If a number is already stored in the location entered the number displays Enter the fax number to be stored then press Enter If required enter a name using the Numeric Keypad then press Enter If a name is not required press Enter To store more telephone numbers repeat the procedure gt To return to Standby mode press Menu Exit Using Speed Dialing Use to select a Speed Dial number already setup Loadthe originals and ensure the LCD displays FAX If not press the Copy Fax Scan key until FAX MODE displays and press Enter Program the features required for the job Press Speed Dial and enter the 1 or 2 digit Speed Dial number Press Enter Xerox WorkCentre M15 M15i User Guide Page 6 15 Fax M15i Only Fax M15i Only Group Dialing e Use fo assign multiple Speed Dial numbers to a single Group number for broadcast transmissions Assigning numbers to a Group Use to setup a Group using multiple Speed Dial numbers Ensure the LCD displays FAX If not press the Copy Fax Sca
24. Transmission speed 3 5 seconds Standard resolution MMR 33 6 kbps Memory 4 Mbytes Printing speed 15 ppm for A4 letter size Effective scanning width 208 mm 8 2 inches Effective printing width 208 mm 8 2 inches for letter legal 216 x 356 mm 8 5 x 14 202 mm 8 inches for A4 Document width and weight ADF 176 216 mm 7 8 5 inches 45 105 g m 12 5 28 Ib Platen Maximum Legal 216 x 356 mm 8 5 x 14 inch Input paper tray capacity Cassette 550 sheets 80 g m 20 Ib Automatic Document Feeder ADF Up to 30 pages 80 g m 20 Ib Platen 1 page Page 12 4 Xerox WorkCentre M15 M15i User Guide Scanner and Copier Specifications ITEM DESCRIPTION Scanning method CCD Flat bed Copy speed Platen Single Document Multiple Printout SDMP 15 cpm ADF Single Document Multiple Printout SDMP 15 cpm Multiple Document Single Printout MDSP 8 cpm at Text Mixed 3 3 cpm at Photo Scan speed 1 2 msec line MONO and 2 5 msec line COLOR Scan resolution 600 x 600 dpi 1200 dpi class Scan mode True Color 250 Gray Black and white Copy mode Black and White Effective scanning width 208 mm 8 2 inches Maximum document width 216 mm 8 5 inches Multi copy range 1 999 Reduction amp Enlargement 25 400 in 1 increments from Platen 25 100 in 196 increments from ADF Maximum print ed
25. a Transmission e Fora list and description of When the last page of the WorkCentre M15l error messages orkGentre I refer to LCD document has been sent Error Messages successfully the machine beeps 11 DEC 2002 100 on page 11 13 and returns to Standby mode 15 11 FAX If an error occurs during transmission an error message displays gt If an error message is received press Stop to clear the message and send the document again D The machine can be set to print a Confirmation Report automatically after each transmission refer to page Fax Reports on page 6 24 for details Xerox WorkCentre M15 M15i User Guide Page 6 11 Fax M15i Only Fax M15i Only Monitoring Dual Job Status Page 6 12 The WorkCentre M15i can perform two functions simultaneously When the machine performs dual tasks press Job Status to view the current status of the other operation Each time Job Status is pressed the status of the two operations displays alternately Job Status Xerox WorkCentre M15 M15i User Guide Adding to or Cancelling a Scheduled Operation A Delay Send Priority Send Group Send and the polling functions are all scheduled operations To add to a scheduled operation or cancel a scheduled operation use the following instructions v v v If adding to a scheduled operation load the originals Ensure the LCD displays FAX If not press the Copy Fax Scan key until FAX M
26. faxes into the machine s memory O PT APA cau nd OFF When enabling Secure Receive a secure passcode faxes in the machine s can be entered to restrict access to the faxes memory until printed by a PRINT received If a passcode has been setup when Ho PRINT is selected the passcode is required Prefix Dial Fax No Up to 5 digits The number entered will be added to the beginning of e Use to set a prefix dial each fax sent number Ringer Volume 10 Levels To switch the ringer off set to the left Set to the right Use to set the ringer for a loud ring tone volume level Alarm Sound ON Set to ON to enable an alarm sound e An alarm tone will sound OFF when an error occurs or fax communication ends Key Sound ON Set to ON to enable a key sound e A key tone sounds each OFF time any key is pressed Page 9 12 Xerox WorkCentre M15 M15i User Guide Speaker Control e Use to set the speaker mode ON OFF COM The speaker can be set to ON OFF or COM With this option set to COM the speaker is on until the remote machine answers Select Language e Use to select the language displayed English French Spanish Portuguese German Italian Dutch Danish Swedish Finnish Norwegian The LCD displays in the language selected Select Country e Use to select the country the machine is located in Austria Denmark Finland Germany Greece Switzerland Italy Netherlands Norway Swed
27. protective earthing circuit Xerox WorkCentre M15 M15i User Guide Page 1 3 Welcome Welcome Related Information Sources Information available for the WorkCentre M15 M15i consists of This User Guide The Quick Start Guide The Installation Sheet Page 1 4 Xerox WorkCentre M15 M15i User Guide Customer Support If assistance is required please call our experts at the Xerox Welcome Center or contact the local representative When telephoning please quote the machine serial number Use the space below to make a note of the machine serial number To access the serial number open the side cover using the release latch and then open the front door The serial number is located on the panel above the Print Cartridge The Xerox Welcome Center or local representative telephone number is provided when the WorkCentre M15 M15i is installed For convenience and future reference please record the telephone number in the space below Welcome Center or local representative Telephone Number Xerox US Welcome Center 1 800 821 2797 Xerox Canada Welcome Center 1 800 93 XEROX 1 800 939 3769 Xerox WorkCentre M15 M15i User Guide Page 1 5 Welcome Welcome Safety Page 1 6 Your Xerox product and supplies have been designed and tested to meet strict safety requirements These include Safety Agency approval and compliance to established environmental standards Please read the following instru
28. setting e Use to produce output Bue Si oras Press Collated to select ON collated copy page job will print one sets complete document Press Enter to save the selection followed by the second completed document 1 2 Sided OFF Use to switch off 2 Sided gt Press 1 2 Sided Copy repeatedly until the Copy copying required setting displays M ies 2 Long Produces copies with the gt Press Enter to save the selection output Edge le paaa along Scan 1 2 Sided originals using the ADF or the e Ong euge et IME nates Document Glass Short Produces copies with the To scan 2 2 Sided originals use the Document Edge binding orientation along the short edge of the paper Glass Scan side 1 and when prompted turn over the original and select YES to scan side 2 Repeat the procedure until all originals have been scanned Then use the V key to select NO and press Enter Page 4 8 Xerox WorkCentre M15 M15i User Guide Copy Resetting the Copy Features Use the following instructions to return the Copy feature selections back to the default settings gt P Clear Clear All twice ress Clear Clear All twice WorkCentre M15 When the machine has reset the READY TO COPY Copy features READY TO 100 o COPY displays Xerox WorkCentre M15 M15i User Guide Page 4 9 Page 4 10 Xerox WorkCentre M15 M15i User Gu ir and Other Media 9 Pape gt Loading PAR da a KA PA
29. size required Insert the originals neatly into the Automatic Document Feeder face up The first page should be on top with the headings towards the back or left of the machine Align the stack with the left and rear edges of the tray Adjust the guides to just touch the edges of the originals Up to 30 sheets of 80 g m 20Ib bond paper can be loaded Weight ranges from 45 105 g m 12 5 28lb Sizes range from B5 to Legal 7 x 10 to 8 5 x 14 Refer to Scanner and Copier Specifications on page 12 5 for full ADF specifications Document Glass Raise the ADF or cover and position the original face down on the Document Glass Align with the registration arrow in the rear left corner Lower the ADF or cover Copy Copy O Select the Copy Features e Only those features relevant gt To select a Copy feature press to the machine sonfiquretan will the feature key required on the e 9 be available Control Panel e The current setting for the o selected feature will be displayed gt Press the key repeatedly until the setting required is displayed Copy Features gt When the correct setting is displayed press Enter to save the selection D For more information about the available Copy features refer to Copy Features on page 4 6 G Enter the Quantity e The maximum gt Use the Numeric Keypad to enter Fred quanmgris the number of copies required
30. 1 5 Setting the Date and Time 2 15 9 11 Setting the Local ID and Name 2 13 9 9 Setups Overview 9 2 Software Installation 2 16 Solutions Copier Problems 11 15 Solutions Faxing Problems 11 19 Solutions Printing Problems 11 17 Solving Problems 11 15 Specifications Fax 12 4 General 12 6 Paper 12 7 Printer 12 3 Scanner and Copier 12 5 Speed Dialing 6 15 Start 4 5 6 5 Stock Types 5 8 Storing and Handling Paper 5 8 SYSTEM DATA 9 16 System Data List 9 18 System Data Options 9 3 Changing 9 6 SYSTEM ID 9 16 System Setup ControlCentre 5 0 9 20 Installing ControlCentre 5 0 9 20 T Time and Date setting up 2 15 9 11 Toner Cartridge 10 5 Expected Cartridge Life 10 5 Replacing the Toner Cartridge 10 5 10 8 Setting the Product to Send Toner Low Infor mation 10 8 Toner Save Mode 10 5 Toner Cartridge installing 2 6 Toner Low Information 10 8 Toner Save Mode 10 5 Total Number of Prints 9 25 Setting the Product to Send Toner Low InformationTransmission Journal 9 18 10 8 Setting up the Machine ControlCentre 5 0 9 20 Installing ControlCentre 5 0 9 20 System Data Options 9 3 Settings Tab 9 22 Page Index 4 Transmission Report Message Confirmation 9 18 Troubleshooting Copier Problems Solution Chart 11 15 Fault Clearance 11 3 Faxing Problems Solution Chart 11 19 General Problems 11 2 Xerox WorkCentre M15 M15i User Guide LCD Error Messages 11 13 Printing Problems Solution Chart 11 17 Resetting the machine 11 21 Sol
31. 2 Phonebook G Information 4p Fimware Update at rj as xl Plain paper cd Reads the current x settings in the A 2 WorkCentre M15 M15i F a d machine then F Downloads the refreshes settings made in Iv ControlCentre 5 0 with am ControlCentre 5 0 to the machine s current the WorkCentre M15 setting M15i machine Page 9 22 Xerox WorkCentre M15 M15i User Guide Advanced Tab For details onthe Click on the Advanced tab to change the default Fax System Setup options System Setup options please refer to System Xerox WorkCentre Pro 412 ControlCentre BBE Setup Options on page 9 12 D taal CD Pmi iman Ap moe Xerox WorkCentre M15 M15i User Guide Page 9 23 Machine Administration Machine Administration Phonebook Tab Click on the Phonebook tab to create and edit phonebook entries Reads the phonebook entries from the WorkCentre M15 M15i machine to ControlCentre 5 0 Xerox WorkCentre Pro 412 ControlCentre Allows the phonebook entries to be downloaded from ControlCentre 5 0 to the WorkCentre M15 M15i machine Allows a selected phonebook entry to Phonebook entries be edited in a separate Edit dialog box Deletes all phonebook entries Deletes a selected phonebook entry Page 9 24 Xerox WorkCentre M15 M15i User Guide Information Tab Click on the Information tab to view the software version information and various counters The counters show how m
32. A Ak e Las te Media Specifications ma PANA Xerox WorkCentre M15 M15i User Guide Page 5 1 Paper and Other Media Loading Paper Preparing paper for loading Before loading paper into the paper trays fan the edges This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams To avoid unnecessary paper jams and misfeeds do not remove paper from its packaging until required Using the Paper Cassette Loading the Paper Cassette Using the instructions provided load paper into the WorkCentre M15 M15i The paper cassette can hold a maximum of 550 sheets of 80 g m 20 Ib plain paper When copying onto a paper size smaller than A4 Letter the printed image may be offset and not reproduce correctly even when Auto Fit is selected e Pull open the paper cassette Page 5 2 Xerox WorkCentre M15 M15i User Guide e Push down on the pressure plate until it locks into position gt Adjust the rear paper guide to the required paper length It is preset to A4 or 8 5 x 11 size depending on country To load another size lift the rear guide out of the current position and into the required position D The paper cassette can hold a maximum of 550 sheets of 80 g m 20 Ib plain paper O Fan the paper and insert it into the cassette Xerox WorkCentre M15 M15i User Guide Rear Guide Page 5 3 Paper and Other Media Pap
33. Agency using the Safety Standards listed Agency UNDERWRITERS LABORATORIES Standard UL 1950 3rd Edition Certification is based on reciprocity agreements which include requirements for Canada Page 1 8 Xerox WorkCentre M15 M15i User Guide Regulatory Information CE January 1 1995 January 1 1996 March 9 1999 Xerox WorkCentre M15 M15i User Guide Page 1 9 The CE marking applied to this product symbolizes Xerox Limited Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated Council Directive 73 23 EEC amended by Council Directive 93 68 EEC approximation of the laws of the member states related to low voltage equipment Council Directive 89 336 EEC approximation of the laws of the member states related to electromagnetic compatibility Council Directive 99 5 EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity A full declaration defining the relevant directives and referenced standards can be obtained from your Xerox representative or by contacting Environment Health and Safety Xerox Limited Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE England Telephone Number 44 0 1707 353434 WARNING This is a Class A product In a domestic environment this product may cause radio frequency interference in which case the user may be required to take adequate measures WARNING This
34. D The paper cassette can hold a maximum of 550 sheets of 80 g m 20 Ib plain paper O Fan the paper and insert it into the cassette O Ensure that the paper is positioned under the snubber Do not fill above the Maximum Fill Line Max Fill Line Snubber Xerox WorkCentre M15 M15i User Guide Rear Guide Page 2 9 Getting Started Getting Started Page 2 10 O 5 Position the side guide by squeezing the lever and sliding it toward the stack of paper until it gently touches the side of the stack Do not allow the guide to press against the edge of the paper tightly Close the paper cassette Xerox WorkCentre M15 M15i User Guide Setting the Language M15 only GB Press Menu Exit the first menu displays e Scroll to SELECT LANGUAGE using the V key gt Using the lt q or gt navigation keys select the language required Press Enter Xerox WorkCentre M15 M15i User Guide WorkCentre M15 SYSTEM DATA PAPER SIZE WorkCentre M15 SELECT LANGUAGE ENGLISH Page 2 11 Getting Started Getting Started Setting the Language and Country M15i only amp Page 2 12 Press Menu Exit the first menu displays gt Scroll to SYSTEM SETUP using the V key Press Enter Scroll to SELECT LANGUAGE using the y key gt Using the lt or navigation keys select the language required Press Enter The COUNTRY
35. E UNIT PART NUMBER Europe USA and Canada Toner Cartridge 106R00586 106R00584 Drum Cartridge 113R00663 113R00663 To obtain supplies contact the local Xerox office giving the company name the product number and its serial number Use the space below to keep a record of the telephone number Supplies Telephone Number Xerox WorkCentre M15 M15i User Guide Customer Replaceable Units Toner Cartridge Expected Cartridge Life The life of the toner cartridge depends on the amount of toner used in each printed job For instance when printing a typical business letter with about 5 page coverage expect a toner cartridge life of approximately 6 000 pages 3 000 pages only for the toner cartridge shipped with the machine The actual number may vary according to the print density of the pages being printed If printing a lot of graphics the cartridge may require changing more often Toner Save Mode The life of the toner cartridge can be extended by using Toner Save mode The Toner Save mode uses less toner than normal printing The printed image is much lighter and is adequate for printing drafts or proofs Use the instructions below to activate Toner Save mode gt Press Menu Exit on the control panel to display SYSTEM DATA 5 Press V or A until SYSTEM SETUP appears in the display then press Enter Using V or A select TONER SAVE gt Use lt or J to select ON and press Ent
36. Exit to save and exit Xerox WorkCentre M15 M15i User Guide Page 2 14 Setting the Date and Time M15i Only e The clock format The current time and date are shown on the display when the machine is on and ready for pasiya b faxing The time and date are printed on all faxes sent Follow the instructions below to set the r r Reter to System Data date and time Settings on page eb Press Menu Exit the first menu displays WorkCentre M15i SYSTEM DATA PAPER SIZE gt ll to DATE amp TIME using th e Scroll to amp using the WorkCentre M15i Nor A key DATE 8 TIME Press Enter DDMMYY HH MM e lf a mistake is Enter the correct date and time made move the using the Numeric Keypad WorkCentre M15i cursor under the incorrect 11 12 2002 Day 01 31 character by Month 01 42 15 00 pressing lt or Year 00 99 i Hour 00 23 24 hour mode 01 12 12 hour mode If an invalid Minute 00 59 number is je ae The date and time format is machine beeps DD Day and does not MM Month proceed to the YY Year next step Re HH Hour enter the correct MM Minute number to proceed Press Enter when the correct date and time displays Press Menu Exit to save and exit Xerox WorkCentre M15 M15i User Guide Page 2 15 Getting Started Getting Started Installing Software Installing the drivers and other software will enable PC printing Ensure the WorkCentre M15
37. ION SETTINGS DESCRIPTION Local ID ON Set to ON to enable the page number and date and Sets the page number OFF time of reception to be printed on each page of each date and time of reception received transmission to automatically print at the bottom of each page of a received document Clock Mode 12 HOUR The machine can be configured to display time using M 24 HOUR either a 12 hour or 24 hour format Xerox WorkCentre M15 M15i User Guide Page 9 5 Machine Administration Machine Administration Changing the System Data Options Page 9 6 O eO v v v v v Press Menu Exit the SYSTEM DATA menu displays Using the V or A key scroll through the options until the required option displays Press Enter Using the or gt navigation keys select the setting required for the option If a alphanumerical entry is required use the Numeric Keypad to enter the setting data Press Enter Press Menu Exit to save and exit WorkCentre M15i SYSTEM DATA PAPER SIZE WorkCentre M15i SYSTEM DATA MESSAGE CONF WorkCentre M15i MESSAGE CONF 1 0N Xerox WorkCentre M15 M15i User Guide Setting the Language M15 only GB Press Menu Exit the first menu displays e Scroll to SELECT LANGUAGE using the V key gt Using the lt q or gt navigation keys select the language required Press Enter Xerox WorkCentre M15 M15i U
38. ODE displays and press Enter Press Menu Exit SYSTEM DATA displays Press V or A until ADD CANCEL displays then press Enter Press V or to select CANCEL or ADD then press Enter Information for the last job stored in memory displays Press V or A until the required operation displays then press Enter If cancelling an operation a confirmation message displays If adding to an operation the total pages scanned and the number of pages added displays Xerox WorkCentre M15 M15i User Guide WorkCentre M15i ADD CANCEL OPERATION WorkCentre M15i ARE YOU SURE 1 YES 2 NO WorkCentre M15i TOTAL PAGES 006 ADDED PAGES 002 Page 6 13 Fax M15i Only Fax M15i Only Dialing Methods There are several dialing methods available on the WorkCentre M15i Method Description DIALING METHOD Keypad Dialing e Use when entering the remote fax number using the Numeric Keypad OPTIONS INSTRUCTIONS Loadthe originals and ensure the LCD displays FAX If not press the Copy Fax Scan key until FAX MODE displays and press Enter Use the Numeric Keypad to enter the telephone number of the remote fax machine Press Start or Enter to send the fax Page 6 14 Xerox WorkCentre M15 M15i User Guide Speed Dialing e Use to store regularly used fax numbers which are then accessed using a 1 or 2 digit Speed Dial number
39. Specifications ITEM DESCRIPTION Paper types Plain paper OHP film Label Envelope Card Postcard available Paper sizes Paper Type W x L mm W x L Inch Letter 215 9 x 279 8 5 x 11 Legal 215 9 x 355 6 8 5 X 14 JIS B5 182 x 257 7 17 x 10 12 A4 210x 297 8 27 x 11 69 Executive 184 2 x 266 7 7 25 x 10 5 A5 148 5 x 210 5 85 x 8 27 A6 card 105 x 148 5 4 13 x 5 85 Post Card 4x6 101 6 x 152 4 4x6 Hagaki 100 x 148 3 94 x 5 83 Envelope 7 3 4 98 4 x 190 5 3 88 x 7 5 Envelope COM 10 105 x 241 4 12x9 5 Envelope DL 110 x 220 4 33 x 8 66 Envelope C5 162 x 229 6 38 x 9 02 Custom 98 x 148 3 86 x 5 83 215 9 x 355 6 8 5 x 14 Xerox WorkCentre M15 M15i User Guide Page 12 7 Specifications Specifications Page 12 8 ITEM Input Source DESCRIPTION Source Media Types Sizes Thickness Paper Cassette Plain Paper A4 Letter Legal 60 90 g m Folio 16lb 24Ib Bypass Tray Plain Paper 4 Letter Legal 60 160 g m Envelope Folio Executive AS 161b 43lb Transparenoy B5 A6 Monarch 7 Label Cardstock 3 4 COM10 9 C5 DL Custom Duplex Plain Paper A4 Letter Folio 80 90 g m Legal 20lb 241b D B5 means JIS and ISO Transparency film thickness 150 um Paper Label thickness 140 um Xerox WorkCentre M15 M15i User Guide Index Numerics 1 2 Sided copy 4 8 A About this guide 1 3 Adding a Pause
40. THE DOCUMENT COMPANY XEROX WorkCentre M15 M15i User Guide 604P13220 Prepared by The Document Company Xerox GKLS European Operations Bessemer Road Welwyn Garden City Hertfordshire AL7 1HE ENGLAND 2003 by Xerox Corporation All rights reserved Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law or hereinafter granted including without limitations material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Xerox The Document Company the digital X and all Xerox products mentioned in this publication are trademarks of Xerox Corporation Product names and trademarks of other companies are hereby acknowledged Changes technical inaccuracies and typographical errors will be corrected in subsequent editions Table of Contents Ria n eec 1 1 Introductio s is AA ALA AA BARAT paLa pa 1 2 About This Gulde a ANA NAA AA AA 1 3 Related Information Sources 1 4 Customer Support AN steeeecctanssecestitecedscenienensdeedocdaecceotintersevie 1 5 AA AA LT 1 6 Regulatory Information ss 1 9 Regulations Europe ANA RAANG 1 14 Regulations USA etit ananasai naaa aaa 1 15 Regulations Canada AU NABAL AG 1 17 Environmental Compliance ss 1 18 2 Getting Started cs NAGANA 2 1 UNPACKING g
41. YPE being loaded using the q or navigation keys and press Enter If printing select the correct paper source from the software application Xerox WorkCentre M15 M15i User Guide Page 5 7 Paper and Other Media Paper and Other Media Media Specifications Media Sizes and Types Page 5 8 The table below identifies the media sizes which can be used in the Paper Cassette and Bypass Tray and the capacities which can be loaded MEDIA SIZE INPUT SOURCE CAPACITY Paper Cassette Bypass Tray Plain paper Letter 8 5 x 11 inch YES 550 YES 100 Legal 8 5 x 14 inch YES 550 YES 100 Executive 7 25 x 10 5 inch NO 0 YES 100 A4 210 x 297 mm YES 550 YES 100 B5 182 x 257 mm NO 0 YES 100 A5 148 x 210 mm NO 0 YES 100 Envelopes No 9 8 5 x 11 inch NO 0 YES 10 No 10 8 5 x 14 inch NO 0 YES 10 C5 6 38 x 9 37 inch NO 0 YES 10 DL 110 x 220 mm NO 0 YES 10 Labels Letter 8 5 x 11 inch NO 0 YES 10 A4 210 x 297 mm NO 0 YES 10 Transparency films Letter 8 5 x 11 inch NO 0 YES 30 A4 210 x 297 mm NO 0 YES 30 Card stocks A6 105 x 148 5 NO 0 YES 10 Post Card 4 x 6 inch NO 0 YES 10 Hagaki 5 83 x 8 27 inch NO 0 YES 10 OQ a Depending on paper thickness maximum capacity may be reduced b Feed one sheet at a time through the Bypass Tray if jams occur Xerox WorkCentre M15 M15i User Guide Media Guidelines Always use high quality laser printer grade paper in the W
42. ally Redial Pause Use to redial the last phone number called or to add a pause when storing a number in the dial directory Speed Dial Use to dial calls and send fax documents by entering a Speed Dial number which has been stored in the machine s dial directory Numeric Keypad Use to dial a phone number to enter a letter or to choose special functions in conjunction with the Menu button Start Use to start a job Stop Use to stop an operation at any time Any operation originating from the PC should be cancelled at the PC Clear Clear All Clear Clear All operates differently depending on the mode selected Copy Mode Use to clear the copy quantity when entering a number or clear the currently selected feature setting Scan Mode Use to return to Standby mode Fax Mode Use to clear an incorrect fax number Press twice to clear all programmed settings and return to Standby mode m Illuminates when a system error occurs Page 3 8 Xerox WorkCentre M15 M15i User Guide WorkCentre M15 Pause PC Menu Exit Liquid Crystal Printing Display LCD Clear Clear All 0 a o o l8 Stop O col S Start Feature Navigation Error Enter Numeric Keys Keys Display Keypad ITEM DESCRIPTION Feature Keys Reports Use to display the menu map and a list of available reports for printing 1 2 Sided Copy Use to make two sided copies C
43. ally four or five times Save the box and the cover for shipping Slide the new toner cartridge in until it locks in place Turn the toner locking lever downwards until it locks in place Close the front cover then the side cover gt The LCD displays NEW TONER 1 YES 2 NO Using the navigation keys select 1 YES and press Enter The product returns to Standby mode Xerox WorkCentre M15 M15i User Guide Page 10 7 Maintenance Maintenance e The product serial number is located on the machine behind the front door Refer to Customer Support on page 1 5 for further information Page 10 8 Setting the Product to Send Toner Low Information If the Notify Toner menu option is set to ON when the toner cartridge needs to be replaced the machine automatically sends a fax to the service company or the dealer to notify them that the machine requires a new toner cartridge This feature will be activated only when the phone number of the service company or the dealer is stored in the machine s memory Use the instructions below to activate this process 5 Press Menu Exit on the Control Panel then press W or A until MAINTENANCE displays and press Enter gt Press V or A until NOTIFY TONER displays then press Enter gt Press Q or 9 to turn this feature ON or OFF then press Enter Enter the Customer Fax Number then press Enter Enter the Custom
44. any scans and prints have been made and how many jams have occurred on the machine E gt Xerox WorkCentre Pro 412 ControlCentre Number of scans N f using the Document umber giis using Glass ME Number of prints Number of prints using performed by the the drum machine Number of jams in the Number of jams during ADF printing Xerox WorkCentre M15 M15i User Guide Page 9 25 Machine Administration Machine Administration e This feature should be used by an Xerox Service Representative Please contact the local Xerox representative or authorized dealer for further information Page 9 26 Firmware Update Tab Click on the Firmware Update tab to update the firmware of the machine erox WorkCentre Pro 412 ControlCentre Xerox WorkCentre M15 M15i User Guide EID cesse cid abra n EEREREPERRERCLes ea NR gt Ordering Supplies 10 lt 4 Xerox WorkCentre M15 M15i User Guide Page 10 1 Maintenance Cleaning Cleaning the Document Glass and Cover Keeping the Document Glass clean helps ensure the best possible copies It is recommended that the Document Glass is cleaned at the start of each day and during the day as needed The Constant Velocity Transport CVT glass is the strip of glass located to the left of the Document Glass and is used to scan originals fed through the Automatic Document Feeder ADF The CVT glass also requires cleaning CAUTION DO NOT use organic o
45. at all XEROX equipment which XEROX Limited and its authorized distributors supplies to customers conforms with all the relevant safety legislation and standards QUESTION Is XEROX equipment safe ANSWER All XEROX equipment supplied by XEROX Limited and their authorized distributors conforms to all relevant safety legislation and standards Xerox WorkCentre M15 M15i User Guide Page 1 11 Welcome Welcome Page 1 12 QUESTION Is the XEROX equipment in my premises safe ANSWER All XEROX equipment supplied by XEROX Limited and their authorized distributors conforms to all relevant safety legislation and standards However like all electrical equipment they have to be regularly serviced and maintained by competent persons XEROX Limited Customer Service Engineers ensure XEROX equipment is serviced and maintained to exacting XEROX safety standards If you would like your XEROX equipment to be serviced and maintained to such high standards please contact your local XEROX Limited Customer Service Organization They will be pleased to assist you QUESTION Does the XEROX equipment in my premises comply with the Electricity at Work Regulations ANSWER All employers and self employed persons must ensure that the electrical systems in their premises are safe This will include ensuring XEROX equipment in such premises is safe XEROX Limited s Product Safety function has prepared a guide which contains a list of tests which may be comp
46. commended that special paper types are fed one sheet at a time Only use the special media recommended for use in laser printers To prevent special media such as transparencies and label sheets sticking together remove them from the exit tray as they are printed Place transparencies on a flat surface after removing them from the product Do not leave transparencies in the paper cassette for long periods of time Dust and dirt may accumulate on the surface resulting in spotty printing To avoid smudging caused by fingerprints handle transparency film and coated paper carefully To avoid fading do not expose printed transparencies to prolonged sunlight Store unused media at temperatures between 15 to 30 degrees centigrade 59 and 86 degrees fahrenheit The relative humidity should be between 10 and 70 Verify that the labels adhesive material can tolerate a fusing temperature of 200 C 392 F for 0 1 second Ensure there is no exposed adhesive material between the labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to product components Do not feed a sheet of labels through the product more than once The adhesive backing is designed for one pass through the product Do not use labels that are separating from the backing sheet or are wrinkled bubbled or otherwise damaged Xerox WorkCentre M15 M15i User Guide V NV VV ON YV Y o x Pig
47. ctions carefully before operating the product and refer to them as needed to ensure the continued safe operation of your product The safety testing and performance of this product have been verified using XEROX materials only Follow all warnings and instructions marked on or supplied with the product This WARNING Mark alerts users to the possibility of personal injury This WARNING Mark alerts users to heated surfaces WARNING This product must be connected to a protective earthing circuit This product is equipped with a 3 wire type plug provided with a protective earthing pin This plug will fit only into an earthed power outlet This is a safety feature To avoid risk of electric shock contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet Never use an earthed adapter plug to connect the product to a power source receptacle that lacks an earth connection terminal This product should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your local power company Do not allow anything to rest on the power cord Do not locate the product where persons will step or trip on the cord Use of an extension cord with this product is not recommended or authorized Users should check building codes and insurance requirements if a properly earthed extension cord is to be used Ensure that the total ampere ratings of
48. d The product should never be located near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation is provided Never push objects of any kind into the slots of the product as they may touch dangerous voltage points or short out parts which could result in a fire or electric shock Never spill liquid of any kind on the product Never remove covers or guards that require a tool for removal unless directed to do so in a Xerox approved maintenance kit Never defeat interlock switches Machines are designed to restrict operator access to unsafe areas Covers guards and interlock switches are provided to ensure that the machine will not operate with covers opened Do not put your hands into the fuser area located just inside the exit tray area as you may be burned Quality Standards The product is manufactured under a registered ISO9002 Quality system If you need additional safety information concerning this XEROX product or XEROX supplied materials you may call the following number EUROPE 44 0 1707 353434 USA CANADA 1 800 928 6571 Xerox WorkCentre M15 M15i User Guide Page 1 7 Welcome Welcome Safety Standards EUROPE This XEROX product is certified by the following Agency using the Safety Standards listed Agency TUV Rheinland Standard IEC60950 3rd Edition Amendments A1 A2 A3 A4 and A11 USA CANADA This XEROX product is certified by the following
49. d transmissions Xerox WorkCentre M15 M15i User Guide Page 3 3 Product Overview Product Overview Machine Overview Configurations Page 3 4 There are two WorkCentre M15 M15i configurations available Xerox WorkCentre M15 Copier and Printer This configuration has copying and printing capabilities A Document Cover is supplied as standard and an Automatic Document Feeder ADF can be purchased as an option Xerox WorkCentre M15i Copier Printer Fax and Scanner This configuration has copying printing faxing and scanning capabilities An Automatic Document Feeder ADF is supplied as standard for this configuration Xerox WorkCentre M15 M15i User Guide Components Front View Automatic Document Document Guides Feeder Document Input Control Panel Tray Document Collate Tray Paper Guides Scanner Paper Front Cover Release Latch Module Cassette NOTE This picture represents a WorkCentre M15i Xerox WorkCentre M15 M15i User Guide Page 3 5 Product Overview Product Overview Page 3 6 Rear View ADF Connector USB Connector Telephone Connections AC Power Cord Connector Parallel Connector On Off Switch NOTE This picture represents a WorkCentre M15i Document Cover Document Glass Output Tray Paper Cassette Paper Exit Extension Xerox WorkCentre M15 M15i User Guide Control Panel Overview WorkCentre M15i Pause PC Copy Fax Scan
50. duct identifier that has the format US AAAE Q TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this Xerox equipment causes harm to the telephone network the Telephone Company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the Telephone Company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The Telephone Company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the Telephone Company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this Xerox equipment for repair or warranty information please contact the appropriate service center details of which are displayed either on the machine or contained within the user guide If the equipment is causing harm to the telephone network the Telephone Company may request that you disconnect the equipment until the problem is resolved Repairs to the machine should be made only by a Xerox representative or an authorized Xerox service agency This applies at any time during or after the service warranty period If unauthorized repair is
51. e 6 3 Fax M15i Only Fax M15i Only O Select the Fax Features e Only those features relevant to the machine configuration will be available To select a Faxfeature press the feature key required on the Control Panel The current setting for the selected feature will be displayed Press the key repeatedly until the setting required is displayed When the correct setting is displayed press Enter to save the selection Fax Features D Fora more detailed explanation of the Fax features available refer to Fax Features on page 6 6 O Enter the Fax Number e There are several methods Use the Numeric Keypad to enter available for the telephone number of the entering the remote fax machine remote fax number for more gt If an incorrect number is entered information refer to Dialing M thode on the incorrect number and then page 6 14 press the correct number Pressing the Clear Clear All key will delete the entire fax number entered Page 6 4 use the navigation keys to select 9 XO ww ms TU ov Numeric Keypad Navigation Keys Clear Clear All Key Xerox WorkCentre M15 M15i User Guide O Press Start Press Start to begin scanning gt If scanning originals using the Document Glass use the navigation keys to select whether another original requires scanning Select YES to scan another page When all the originals have been scanned
52. ect File Properties or select the printer icon in the Printers folder and click the right mouse button Windows NT 4 0 Select the File 5 Print 5 Properties or File 5 Page Setup command from within any Windows application Or Select the Xerox WorkCentre printer from the Printers folder click the right mouse button then select Document Defaults from the drop down list Windows 2000 XP Select the File 5 Print or File 5 Page Setup command from within any Windows application Or Select the Xerox WorkCentre printer from the Printers folder click the right mouse button then select Printing Preferences from the drop down list Xerox WorkCentre M15 M15i User Guide Page 7 5 Print Printer Properties Tabs When the Printer Properties are displayed the print job settings can be reviewed and changed The Properties window consists of 5 tabs Paper Image Quality Page Layout Watermark About If the Printer Properties are accessed through the Printers folder additional Windows based tabs are available e Forinformation For details on the printer settings available on each tab please refer to the printer driver on on the Windows line Help based tabs refer to documentation provided with Windows C39 Use printer s default NOTE If the Printer Properties are accessed through the Printers folder any settings made will become the default settings for the printer Settings made when the Printer P
53. en Belgium Portugal Spain UK France Setting the COUNTRY option sets the correct fax communication settings for the PSTN system pertaining to each country NOTE The Country option is not applicable to North America and Canada Ireland Toner Save ON With this option set to ON the toner used is reduced Use to preserve toner OFF and the supply is preserved USB Mode FAST FAST is the default mode Some PC users may iselosol the USB Ima SLOW experience poor USB implementation in the default speed mode If this occurs select the SLOW mode in order to achieve successful results Fax Duplex OFF Select LONG EDGE or SHORT EDGE according to e Use to print all fax jobs 2 LONG EDGE the required binding orientation sided SHORT EDGE Image Quality NORMAL Use NORMAL if the machine is used for all types of Use this option to set the TEXT originals select TEXT if mainly copying documents overall default Image containing fine lines and text or select IMAGE if the Quality setting for the IMAGE machine is used for copying documents containing machine based on the type shading or color of originals being copied g Orientation PORTRAIT Set PORTRAIT for Long Edge Feed documents and E Ae wk iba del LANDSCAPE LANDSCAPE for Short Edge Feed documents orientation Xerox WorkCentre M15 M15i User Guide Page 9 13 Machine Administration Machine Administration Timeout Use
54. en awarded ISO 9000 quality certification and are subject to regular audits by the British Standards Institution or equivalent national standards body Xerox equipment which has been properly and regularly serviced and maintained should not have to undergo additional specific safety tests pursuant to the 1989 Regulation Customers wishing to complete safety testing should contact Xerox Limited see page 1 13for details for advice prior to any test implementation XEROX equipment should however be properly and regularly serviced and maintained at all times QUESTION What is the Electricity at Work Regulation ANSWER The Electricity at Work Regulation 1989 came into force in England and Wales on 1 April 1990 This 1989 Regulation places a duty on all employers and self employed persons to ensure the electrical systems in their premises are constructed maintained and operated in such a manner as to prevent so far as reasonably practicable danger This includes ensuring that all electrical products connected to such electrical systems are safely constructed maintained and operated QUESTION Does XEROX Limited comply with the Electricity at Work Regulation ANSWER The regulation places a duty on all employers and self employed persons to ensure the electrical systems in their premises are effectively safe The regulation does not impose on amongst others manufacturers or suppliers of such electrical systems However rest assured th
55. ently stored in the machine s memory as Speed Dial and Group Dial numbers Transmission Journal This report contains information about recent transmission activities Reception Journal This report contains information about recent reception activities Multi Communication Report This report is printed automatically after sending documents to more than one location Printing a Report Page 6 24 Press Reports MSG Press Reports repeatedly until CONFIRM displays WorkCentre M15i REPORTS MSG CONFIRM the required report displays then press Enter The select report is printed Xerox WorkCentre M15 M15i User Guide 7 Print Printing PIOCSQUEB eis serere Rh E ark rn mh Print Printing Procedure Use this procedure to create and print a document using a Windows application on a PC The steps provided should be used as a guide and may vary depending on the application being used e For further Prior to printing from a PC ensure the WorkCentre M15 M15i is connected to the computer information refer correctly Printer Driver software must be loaded on the PC to enable printing to the documentation provided with the software The WorkCentre M15 M 15i should be powered on and paper loaded in one of the paper trays application 9 Create or Open the Document Open the application required for the document Select an existing document or crea
56. entre 5 0 utility is installed automatically e For information on installing WorkCentre M15 M15i software please refer to Installing Software on page 2 16 Running ControlCentre 5 0 Use the following instructions to run ControlCentre 5 0 Start the Windows software Click the Start button on the desktop computer gt From Programs Enter Xerox WorkCentre M15 M15i then ControlCentre 5 0 The Xerox WorkCentre M15 M15i ControlCentre 5 0 screen appears Page 9 20 Xerox WorkCentre M15 M15i User Guide Using ControlCentre 5 0 The ControlCentre 5 0 screen provides five tabs Settings Advanced Phonebook Information Firmware Update To exit ControlCentre 5 0 click the Exit button in the bottom of each tab screen For further details click the Help button in the bottom of each tab screen NOTE When the settings on ControlCentre 5 0 are changed or when ControlCentre 5 0 is run the settings on the machine and on ControlCentre 5 0 will be automatically updated to the latest settings made either on the machine or on ControlCentre 5 0 Xerox WorkCentre M15 M15i User Guide Page 9 21 Machine Administration Machine Administration Settings Tab For details on the Click on the Settings tab to configure Fax System Data settings System Data Setting options please refer to System Data Settings on page Y Xerox WorkCentre Pro 412 ControlCentre Advanced
57. entre M15i The table below identifies the advanced features available the options for each feature and how to select the feature Feature Description FEATURE Delay Send Use to send a faxata specified time TO SELECT Load the originals and ensure the LCD displays FAX If not press the Copy Fax Scan key until FAX MODE displays and press Enter Program the features required for the job gt Press Menu Exit and press V or A until DELAY SEND displays then press Enter Enter the number of the remote machine using the Numeric Keypad or the Speed Dial function Press Enter to confirm the number gt To send the fax to more than one location use the lt or navigation keys to select 1 YES and press Enter Enter the next fax number and press Enter Continue entering fax numbers until all the destinations have been entered To send to a single location or when the last destination has been entered select 2 NO and press Enter The display requests a name for the Delay Send gt If a name is required enter a name using the Numeric Keypad and press Enter The display shows the current time and requests a start time for the fax Enter the time using the Numeric Keypad gt If available select AM or PM for 12 hour format using the W or keys Press Enter to confirm the start time The originals are scanned into memory and stored ready for transmission a
58. eplacement cartridge in should be available Replace the drum cartridge when copy print quality becomes degraded Xerox WorkCentre M15 M15i User Guide Page 10 9 Maintenance A a NA m f kr Open the side cover then the front cover The side cover must be open to open the front cover Turn the toner locking lever upwards to unlock the toner O e eoueuejuieJy cartridge then pull the toner cartridge out e The toner cartridge must be removed to replace the drum cartridge Xerox WorkCentre M15 M15i User Guide o D ES o E 2 o o D a 3 o c hel 2 o o a A Page 10 10 Unpack the new drum cartridge O and slide it in place making sure not to touch the surface of the drum 5 Reinstall the toner cartridge then lock the lever Close the front cover and the side cover Xerox WorkCentre M15 M15i User Guide Page 10 11 Maintenance Maintenance The LCD displays NEW DRUM 1 YES 2 NO gt Select YES and press Enter The product returns to Standby mode gt If the drum cartridge is replaced and the NEW DRUM message is not displayed press Menu Exit gt Press V or A until MAINTENANCE displays Then press Enter Press V or A until NEW DRUM displays and press Enter NEW DRUM UNIT displays select 1 YES and press Enter e f the counter is not reset Drum Warning
59. er Press Menu Exit to save the setting and exit Replacing the Toner Cartridge When the toner cartridge is near the end of its life white streaks or hue change will occur The LCD displays warning message TONER LOW When the TONER LOW message appears remove the toner cartridge and gently shake it to temporarily re establish the print quality Shaking the cartridge re distributes the remaining toner in the cartridge This procedure can only be performed once prior to changing the Toner Cartridge Xerox WorkCentre M15 M15i User Guide Page 10 5 Maintenance Maintenance Pull the release latch to open the side cover 2 gt Open the front cover gt Turn the toner locking lever upwards to release the toner cartridge gt Remove the toner cartridge from the machine Page 10 6 Xerox WorkCentre M15 M15i User Guide e If the toner gets on clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric To Re distribute the Toner Gently shake the cartridge to distribute the toner evenly inside the cartridge Reinstall the toner cartridge then lock the lever Close the front cover then the side cover gt The LCD displays NEW TONER 1 YES 2 NO Using the navigation keys select 2 NO and press Enter The product returns to Standby mode Replacing the Toner Cartridge Shake the new toner cartridge horizont
60. er Name then press Enter Enter the Service Fax Number to which the product sends the notification fax message then press Enter Enter the Serial Number of the product then press Enter Xerox WorkCentre M15 M15i User Guide Drum Cartridge The Drum Cartridge requires replacement when the drum life warning is displayed after approximately 15 000 copies If streaks or spots are being experienced on the prints there is an option for cleaning the drum CAUTION Do not expose the green drum to light for an extended period Never expose the drum to direct sunlight or touch the drum surface Damage or poor image quality may result Cleaning the Drum If streaks or spots appear on the prints the drum cartridge may require cleaning Ensure that paper is loaded Press Menu Exit on the Control Panel to enter menu mode 5 Press V or A until MAINTENANCE appears then press Enter Press Enter to access CLEAN DRUM The LCD displays PRINTING PLEASE WAIT The machine automatically pulls in a sheet of paper and prints it out The toner particles on the OPC drum surface are fixed to the paper Replacing the Drum Cartridge The useful life of the drum cartridge is approximately 15 000 copies prints in simplex mode A high rate of duplex copying printing reduces the overall life of a drum The LCD displays DRUM WARNING when the drum is near the end of life Approximately 1 000 more copies can be made but a r
61. er and Other Media Page 5 4 O Ensure that the paper is positioned under the snubber Do not fill above the Maximum Fill Line Max Fill Line Snubber O 5 Position the side guide by squeezing the lever and sliding it toward the stack of paper until it gently touches the side of the stack Do not allow the guide to press against the edge of the paper tightly Close the paper cassette Xerox WorkCentre M15 M15i User Guide Using the Bypass Tray The bypass tray is located on the right side of the product It can be closed when not in use making the product more compact Use the Bypass Tray to print transparencies labels envelopes or postcards in addition to making quick runs of paper types or sizes that are not currently loaded in the paper cassette Acceptable print media is plain paper with sizes ranging from 98 x 148 mm 3 86 x 5 83 inch to Legal size 216 x 356 mm 8 5 x 14 inch and weighing between 60 g m and 160 g m 16 Ib and 43 Ib When feeding media through the Bypass Tray the Paper Size option in System Data Settings must be set to the correct size If feeding media smaller than A4 Letter the setting can remain set at A4 Letter or Legal size Refer to System Data Settings on page 9 3 for further information When copying onto a paper size smaller than A4 Letter the printed image may be offset and not reproduce correctly even when Auto Fit is selected The following table summa
62. er size on two or more pages With Horizontal than the paper loaded in Reduction enabled the machine reduces an the machine the size of the nagd tal th rtical axi document ds roducad tohi incoming document along the vertical axis only the paper size Discard Size 00 30 If the RX Reduction feature is turned OFF or fails e When receiving a and the received document is as long or longer than document as long as or the paper selected the machine will discard any longer than the paper in excess image at the bottom of the page the machine the fax pnag can be set E If the received page is outside the discard margin set ISCarda any excess a e x gt bottom of the page it will print on two sheets of paper at the actual size Margins can be set between 0 30mm 1 2 Redial Interval 1 15 Intervals from 1 to 15 minutes can be entered e Sets the time between redials if a remote fax machine is busy Redials 0 13 Redial attempts can be entered from 0 to 9 e Use to specify the number of redial attempts Answer On Rings 1 7 Between 1 and 7 rings can be set Use to specify the number of rings before answering an incoming call Send From Memory ON With this option it is not necessary to wait until T Po OFF documents are sent before sending or storing other documents to be automatically scanned into memory fax jobs Page 9 4 Xerox WorkCentre M15 M15i User Guide clock OPT
63. erly fed into the machine through the bypass tray gt If BYPASS JAM displays and paper is loaded in the Bypass Tray pull the paper out of the machine and re load Xerox WorkCentre M15 M15i User Guide Page 11 11 Troubleshooting Troubleshooting Calling the Welcome Center If a fault cannot be resolved by following the LCD instructions check the troubleshooting tables in the next section they may help to solve the problem quickly If the problem persists contact the Xerox Welcome Center or the local Xerox representative The serial number of the machine will be required together with any relevant error codes e For information on locating the serial number please refer to Customer Support on page 1 5 Customer Support Telephone Number The Xerox Welcome Center or local representative telephone number is provided when the WorkCentre M15 M15i is installed For convenience and future reference please record the telephone number in the space below Welcome Center or local representative Telephone Number Xerox US Welcome Center 1 800 821 2797 Xerox Canada Welcome Center 1 800 93 XEROX 1 800 939 3769 Page 11 12 Xerox WorkCentre M15 M15i User Guide LCD Error Messages If an abnormal condition arises in the machine or an incorrect operation is performed a message indicating the nature of the error is displayed If this happens take the corrective action listed in the following table DISPLAY
64. fo set the period of time before the machine returns to standby mode 0 30 60 120 300 Sets the number of seconds the machine remains idle before returning to standby mode Page 9 14 Xerox WorkCentre M15 M15i User Guide Setting the System Setup Options Press Menu Exit the first menu displays v 2 Using the V or A key scroll through the setups until the SYSTEM SETUP menu displays v Press Enter Using the V or A navigation keys select the o SYSTEM SETUP option required v Press Enter Using the lt q or navigation keys select the setting required for the option e gt If a alphanumerical entry is required use the Numeric Keypad to enter the setting data v Press Enter v Press Menu Exit to save and exit Xerox WorkCentre M15 M15i User Guide WorkCentre M15 SYSTEM DATA PAPER SIZE WorkCentre M15 SYSTEM SETUP RECEIVE MODE WorkCentre M15 RECEIVE MODE TEL WorkCentre M15 RECEIVE MODE TEL FAX Page 9 15 Machine Administration Machine Administration Memory Clear SYSTEM ID SYSTEM DATA PHONEBK MEMORY TX RX JOURNAL The following information stored in the machine s memory can be cleared The fax number and name are cleared from the machine s memory Restores all the user selectable options to the factory default Clears the Speed Dial or Group Dial numbers stored in the memory
65. g paper in the paper cassette has run out Load the recording paper in the paper cassette Xerox WorkCentre M15 M15i User Guide Page 11 13 Troubleshooting Troubleshooting programmed interval to automatically redial DISPLAY MEANING SOLUTION Paper Jam 0 Paper has jammed in the paper Clear the jam Refer to Paper Jams feeding area on page 11 5 Paper Jam 1 Paper has jammed in the fuser area Clear the jam Refer to Paper Jams on page 11 5 Paper Jam 2 Paper has jammed in the paper exit Clear the jam Refer to page Paper area Jams on page 11 5 Toner Empty The toner cartridge has run out The Replace with a new toner cartridge machine stops Refer to Toner Cartridge on page 10 5 Toner Low The toner is almost empty Take out the toner cartridge and gently shake it By doing this printing operations can be temporarily resumed Retry Redial The machine is waiting for the Press Start to immediately redial or Stop to cancel the redial operation Comm Error A problem with the fax communications has occurred Try resending the fax Group Not Available A Group location has been selected where only a single location number can be used such as when adding locations for a multi dial operation Try again check the location for a Group answered after all the redial attempts Line Error The machine cannot connect with the Try resending t
66. g to send the original that there are no problems with the remote fax Paper is not collated Ensure the machine has paper loaded Check if a paper jam has occurred Xerox WorkCentre M15 M15i User Guide Page 11 19 Troubleshooting Troubleshooting PROBLEM SUGGESTED SOLUTION original The received original is printed dark and is illegible or black stripes are printed on the Check with the party sending the original that the original is a clean Copy Check with the party sending the original that the problem is not due to a fault or operator error at the remote FAX For example dirty scan glass or dirty scan lamp If the same problem occurs even when copies are made on the machine clean the drum using the instructions Cleaning the Drum on page 10 9 Paper is collated but not printed Ensure there enough toner Check with the party sending the fax that the original was placed correctly when scanned at the remote FAX Page 11 20 Xerox WorkCentre M15 M15i User Guide Resetting the Machine If problems are experienced with the machine or the machine locks up a reset may be required Use the following instructions to reset and reboot the machine e This Press the Clear Clear AII key programming sequence must AH be performed Press the A navigation key within 1 5 A ue gt Press the Clear Clear All key again gt Press the WV navigation key Xerox Wor
67. ge margin Top Bottom Each side 4 mm 0 16 inch Xerox WorkCentre M15 M15i User Guide Page 12 5 Specifications Specifications General Specifications ITEM DESCRIPTION Input paper tray capacity Cassette 550 sheets 80 g m 20 Ib Bypass Tray 100 sheets 80 g m 20 Ib Collate tray capacity 250 sheets 80 g m 20 Ib Toner cartridge life 6 000 pages for Starter Cartridge 3 000 pages at 596 coverage Drum life 15 000 pages 596 coverage Operating Environment Temperature 10 32 C 50 90 F 20 80 RH Paper size and weight Cassette A4 Letter Folio Legal 216 x 356 mm 8 5 x 14 inch 60 90 g m 16 24 Ib Bypass tray A6 Legal 216 x 356 mm 8 5 x 14 mm 60 160 g m 16 43 Ib Duplex A4 Letter Folio Legal 216 x 356 mm 8 5 x 14 inch 80 90 g m 20 24 Ib Original document width and ADF 176 216 mm 7 8 5 inches weight 45 105 g m 12 5 Ib 28 Ib Platen Maximum legal 216 x 356 mm 8 5 x 14 inch ADF capacity 30 sheets 80 g m 20 Ib Power rating AC220 240V Europe 50 60 Hz AC100 127V US Canada 50 60 Hz Power consumption 19 W in Power save mode 85 W in Standby mode 350 W during operation Weight 22 85 kg 50 37 Ib Drum and Toner Cartridges included Dimensions WxDxH 560 x 429 x 456 mm 22 x 17 x 18 inches Page 12 6 Xerox WorkCentre M15 M15i User Guide Media
68. ginals and ensure the LCD displays FAX e Use to manually program Group manually enter If not press the Copy Fax Scan key until FAX a broadcast send to multiple MODE displays and press Enter multiple destinations destinations for a Press Manual Group fax job The display requests a destination fax number Enter the first fax number and press Enter ANOTHER NO displays Select 1 YES to add another number and press Enter Repeat the procedure until all numbers have been entered Then select 2 NO and press Enter The originals are scanned and faxed to the destinations entered Manual Dialing Manual Use to dialthe gt Load the originals and ensure the LCD displays FAX ee E Dial fax number while If not press the Copy Fax Scan key until FAX number with the the telephone MODE displays and press Enter telephone line open ine i Y THETS Open Press Manual Dial The dial tone is audible and the LCD displays PHONE gt Dial the fax number When the fax tone is heard press Start to begin faxing Redial Redial Use to Load the originals and ensure the LCD displays FAX Numbers whei haia Last automatically If not press the Copy Fax Scan key until FAX already been entered Number redial the last MODE displays and press Enter recently can be quickly lled accessed using the number calga gt Press Redial Pause Redial function The last number is automatically dialled and
69. he Automatic Keypad Document Feeder ADF yraa If Clear Clear All is pressed the percentage returns to 100 gt When the correct percentage displays press Enter to save the selection Auto Fit Use to reduce or enlarge gt Press Reduce Enlarge repeatedly until AUTO the image to fit the paper size automatically e Only available using the Document Glass ensure the ADF is empty The Collated feature does not work with Auto Fit FIT displays Press Enter to save the selection Place the original on the Document Glass lower the cover and press Start The machine pre scans the original to determine the reduce enlarge ratio required The machine scans the originals again and completes the job Xerox WorkCentre M15 M15i User Guide Page 4 7 Copy Copy Clone Useto print multiple images Press Reduce Enlarge repeatedly until CLONE on a single sheet of paper displays Th fi n umb r a neg gt Press Enter to save the selection produced is determined automatically based on the gt Place the original on the Document Glass lower original image size the cover and press Start e Only available using the The machine pre scans the original to determine Document Glass ensure the ADF is emply the number of images to be printed on a page The machine completes the job Collated ON OFF Use to produce collated Press Collated to display the current
70. he User Guide Xerox WorkCentre M15 M15i User Guide About This Guide Throughout this Guide some terms are used interchangeably Paper is synonymous with media Document is synonymous with original Page is synonymous with sheet WorkCentre M15 M15i is synonymous with the machine The following table offers further information about the conventions used within this Guide CONVENTION Italic Typeface DESCRIPTION Used to emphasise a word or phrase In addition references to other publications are displayed in Italic typeface EXAMPLE Xerox WorkCentre M15 M15i additional or useful information about a function or feature Bracket Text Typeface B8 Used to emphasise the selection of a Select the paper supply source feature mode or button required by pressing Paper Supply Notes Located in the margins and used to provide or instructions on loading media refer to Chapter 5 Paper and Other Media Specification Note Provides more in depth specification information relating to the machine For full media specifications refer to Media Specifications on page personal injury 12 7 ti ti tatements that suggest ee Tu sear one kan baa action CAUTION DO NOT Ussergane 9 or strong chemical solvents or aerosol cleaners or pour fluids directly onto any area Warning Used to alert users to the possibility of WARNING This product must be connected to a
71. he fax If failure remote machine or has lost contact persists wait an hour or more for the because of a problem on the phone line to clear then try again line Function Full The memory has become full Either delete unnecessary documents or retransmit after more memory becomes available The transmission can also be split into more than one operation if it is a large job No Answer The remote machine was not Try resending the fax Ensure the remote machine is functioning correctly Page 11 14 Xerox WorkCentre M15 M15i User Guide DISPLAY Not Assigned The speed dial location selected has no number assigned to it MEANING SOLUTION Dial the number manually with the numeric keypad or assign the number to a speed dial location Polling Error When setting up to poll another fax machine an incorrect poll code has been used Enter the correct poll code The remote fax machine being polled is not ready to respond to the poll request The remote operator should know in advance that their machine is being polled and have the machine loaded with the originals Line Busy The remote fax didn t answer Try resending the fax Copier Problems Solution Chart The following chart lists some conditions that may occur and the recommended solutions Follow the suggested solutions until the problem is corrected If the problem persists please call for service CONDITION
72. heck adjust paper guides Ensure that the paper is the proper paper weight 80 g m 20 Ib bond paper is recommended Check for copy paper or pieces of copy paper remaining in the product after a paper jam has been cleared Toner yield is lower than expected and TONER LOW message appears in the LCD Toner may be lodged in the cartridge Remove the toner cartridge Shake the toner cartridge and tap along the top of the toner cartridge over a waste receptacle Take care not to touch the exposed toner on the left side of the cartridge Fewer copies from the Toner Cartridge than expected Originals contain pictures solids or heavy lines Originals are forms newsletters books etc The product is being powered on and off frequently The document cover is being left open while copies are being made Page 11 16 Xerox WorkCentre M15 M15i User Guide Printing Problems Solution Chart PROBLEM The product does not print PROBABLE CAUSE The IEEE 1284 parallel cable or USB cable is not connected properly SUGGESTED SOLUTION Check the cable connection The IEEE 1284 parallel cable or USB cable is defective Check the cable with a computer and printer that work If printing is still not possible replace the cable The port setting is incorrect Check the printer settings in the Windows Control Panel to ensure that the print job is being sent to the correct port For Example LPT1
73. hooting close the side cover e o cz o gt 2 o o 3 2 o c o a 5 c 7 3 o A unooysejqnoi Xerox WorkCentre M15 M15i User Guide Page 11 8 Paper Exit Area If jammed in the paper exit area PAPER JAM 2 appears in the display Press the release latch to open the side cover Open the front cover Pull down on the fuser lever This will release pressure on the paper Xerox WorkCentre M15 M15i User Guide Page 11 9 Troubleshooting direction of the arrow to move the paper to the exit area then gently pull the paper out through the exit area o c E nn o gt 2 o gt e E o E _ o c wi 3 EF A bBunoousejqnou Push up on the fuser lever x o a o 2 2 o 2 e E o Le E _ c wi 2 EF A c 2 o o o a Ko amp 2 i o o ic o 2 Xerox WorkCentre M15 M15i User Guide Page 11 10 5 Close the front cover and the side cover Duplex Jam If paper jam occurs in the duplexer DUPLEX JAM appears in the display Press the release latch to open the side cover Remove the jammed paper Close the side cover Bypass Jam BYPASS JAM appears in the display when the machine does not detect paper in the bypass tray due to no paper or improper paper loading when using the bypass tray BYPASS JAM also may occur when the paper is not prop
74. hould be on top with the headings towards the back or left of the machine Align the stack with the left and rear edges of the tray Adjust the guides to just touch the edges of the originals Upto 30 sheets of 80 g m 20lb bond paper can be loaded Weight ranges from 45 105 g m 12 5 28lb Sizes range from B5 to Legal 7 x 10 to 8 5 x 14 Refer to Scanner and Copier Specifications on page 12 5 for full ADF specifications Xerox WorkCentre M15 M15i User Guide Page 8 3 Scan M15i Only Scan M15i Only e When using the Document Glass ensure there are no documents in the ADF On completion of the job ensure the Document Feeder is closed Document Glass Raise the ADF or cover and position the original face down on the Document Glass Align with the registration arrow in the rear left corner Lower the ADF or cover e Run the Scan Application Program Page 8 4 Start the scan application program being used to acquire the scanned image Follow the instructions provided with the application program to scan the document and retrieve it at the PC When using Paperport software to scan your job the application will create a separate file for each scanned page of the job These separate pages can then be merged within the Paperport application Xerox WorkCentre M15 M15i User Guide Machine Administration System Setup Options 9 12 Memory
75. hrough the choices When the correct setting displays press Enter to save the selection Page 6 6 Xerox WorkCentre M15 M15i User Guide e Use to adjust the contrast for a document containing faint or dark images and to reduce background settings available Original Type Text Use for documents Press Original Type to display the current Use to select the type of containing mostly text setting document being scanned Mixed Use for documents with gt Press Original Type repeatedly until the mixed text and graphics required setting displays Photo Use for photographs Press Enter to save the selection Lighten Darken Manual There are 5 contrast Press Lighten Darken repeatedly until MANUAL displays and press Enter Each time the key is pressed the selection block on the LCD moves to the left or right As the selection block moves to the right the contrast becomes darker Press Enter to save the selection Resetting the Fax Features Use the following instructions to return the Fax feature selections back to the default settings Press Clear Clear All twice The LCD displays the date and time and FAX Xerox WorkCentre M15 M15i User Guide WorkCentre M15i 11 DEC 2002 100 15 11 FAX Page 6 7 Fax M15i Only Fax M15i Only Advanced Fax Features There are a number of advanced Fax features available on the WorkC
76. i symbol in the If a number has already been FAX phone number tie di praes iha Rois entered it is displayed Press to insert a space Clear Clear All to delete the press the key current entry and enter the Refer to Using Characters on page 3 11 for more information correct number Press Enter when the correct telephone number displays Xerox WorkCentre M15 M15i User Guide Page 2 13 Getting Started Getting Started For details on entering characters refer to Using Characters on page 3 11 The display requests the ID WorkCentre M15i Entera name or company name PO using the numeric keypad KEY ASSIGNED NUMBERS LETTERS OR CHARACTERS 1 gt Space A gt B gt C gt 2 D gt E gt F gt 3 G5 H5154 J gt K gt L gt 5 M gt N gt O gt 6 P gt Q gt R gt S gt 7 T gt U gt V gt 8 W gt X gt Y gt Z gt 9 o NI 9 A A N gt gt gt gt gt gt gt gt amp gt 0 If a name has already been entered it is displayed Press Clear Clear All to delete the current entry and enter the correct name Editing Numbers or Names To correct a mistake move the cursor under the wrong character by pressing lt or gt Press the correct number to overwrite the incorrect character If Clear Clear AII is pressed all the characters are deleted Press Enter when the name on the display is correct Press Menu
77. ification connection to external control software or to external control apparatus not authorized by Xerox will invalidate its certification Page 1 14 Xerox WorkCentre M15 M15i User Guide Regulations USA Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including FAX machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges In order to program this information into your FAX machine refer to Setting the Local ID and Name M15i Only on page 2 13 and follow the steps provided Data Coupler Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the rear of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the Telephone Company A plug and jack used to co
78. il POLLING displays then press Enter Press V or A until DELAY RX POLL displays then press Enter The display requests the number of the remote machine being polled Enter the number of the remote machine using the Numeric Keypad or the Speed Dial function Press Enter to confirm the number The display shows the current time and requests a time for the polling to commence Enter the time using the Numeric Keypad If available select AM or PM for 12 hour format using the W or keys If a time is set earlier than the current time the polling will commence at that time the next day To commence the polling activity immediately press Enter with the current time displayed Press Enter to confirm the start time The display requests a 4 digit poll code If the remote machine has been secured with a poll code the code must be entered here If no code is required enter 0000 which represents no poll code Then press Enter If an immediate poll is required the machine dials the remote machine and retrieves the document If a time has been set the machine dials the remote machine at the specified time to retrieve the document Page 6 10 Xerox WorkCentre M15 M15i User Guide Fax Job Management Cancelling a Fax Press Stop at any time during the transmission F PRESS STOP To confirm the cancellation press O CANCEL Stop again The Fax transmission is cancelled WorkCentre M15i Confirming
79. incoming call If a fax signal is not detected the ring tone is activated To answer the call press Start and then lift the handset If the call is not answered the machine will switch to automatic fax reception mode ANS FAX e In ANS FAX mode if a fax tone is detected the machine automatically switches to FAX mode Use this mode if connecting a telephone answering machine to the WorkCentre M15i If the machine detects a fax tone it automatically switches to FAX mode Xerox WorkCentre M15 M15i User Guide Page 6 19 Fax M15i Only Fax M15i Only Setting the Receive Mode O 5 Ensure FAX displays gt If not press the Copy Fax Scan key repeatedly until FAX MODE displays and press Enter Copy Fax Scan Key Enter Key F3 Press Menu Exit SYSTEM WorkCentre M15i DATA displays SYSTEM DATA PAPER SIZE o Press V or A until SYSTEM SETUP displays then press Enter WorkCentre M15i SYSTEM SETUP RECEIVE MODE gt Press or 3 to select the REC Q required receive mode v Press Enter to save the setting v Press Menu Exit to save and exit Page 6 20 Xerox WorkCentre M15 M15i User Guide Secure Receive When this option is enabled all faxes are received into memory The faxes can only be printed by entering a secure passcode This feature is useful if confidential documents are regularly received or if the fax machine is not monitored on a regu
80. ing Procedure sie chic kh kadalas saute gt Copy Features nananana e tor es 46 Xerox WorkCentre M15 M15i User Guide Page 4 1 Copy Copying Procedure GD Select the Copy Fax Scan key M15i Only Ensure READY TO COPY displays If not press the Copy Fax Scan key repeatedly until COPY MODE displays and press Enter Enter Key Copy Fax Scan Key PI Select the Paper Supply e For instructions on loading media gt Select the paper supply source refer to Loading Paper on page 5 required by pressing Paper e 2 Supply 9 For full media 9 e specifications gt If using the cassette press bale kian Paper Supply until CASSETTE d pecifications on pags 12 7 displays Paper Supply Ke Enter Ke If using the bypass tray press P pply Key y Paper Supply until BYPASS displays If the Bypass is being used select the Paper Type gt Press Enter to save the selection When copying onto a paper size smaller than A4 Letter the printed image may be offset and not reproduce correctly even when Auto Fit is selected Page 4 2 Xerox WorkCentre M15 M15i User Guide Load the Originals e When using the Document Glass ensure there are no documents in the ADF Xerox WorkCentre M15 M15i User Guide Page 4 3 Automatic Document Feeder ADF Remove all staples and paper clips prior to loading Adjust the sliding document guides to the
81. ing the three types of document misfeeds are given below Input Misfeed GB Open the ADF top cover Pull the document gently to the right and out of the ADF Close the ADF top cover Feed the documents back into the ADF Xerox WorkCentre M15 M15i User Guide Page 11 3 Troubleshooting Troubleshooting Page 11 4 Exit Misfeed Open the document cover and turn the roller knob to remove the misfeed documents from the exit area If the jammed document cannot be easily removed skip to Roller Misfeed Close the document cover Feed the documents back into the ADF Roller Misfeed Open the document cover and turn the roller knob to remove the misfeed document from the ADF or the exit area If the document is difficult to remove gently remove it from under the feeding roller Close the document cover Feed the documents back into the ADF Xerox WorkCentre M15 M15i User Guide Paper Jams If paper jams occur PAPER JAM appears in the display Follow the steps below to clear jam To avoid tearing paper pull the jammed paper out gently and slowly Paper Feed Area If jammed in the paper feed area PAPER JAM 0 appears in the display Remove the paper cassette After pulling it out completely lift the front part of the cassette slightly up to release the cassette from the machine Remove the jammed paper by gently pulling it straight out
82. kCentre M15 M15i User Guide Page 11 21 Troubleshooting Troubleshooting Xerox WorkCentre M15 M15i User Guide Y OV Ys YF O amp as o O o O o O Xerox WorkCentre M15 M15i User Guide Page 12 1 Specifications Introduction e If further specification information is required please contact the Xerox Representative Page 12 2 The WorkCentre M15 M15i adheres to strict specifications approvals and certifications These specifications are designed to provide for the safety of users and to ensure that the machine operates in a fully functional state Use the specifications listed in this chapter to quickly identify the capabilities of the machine Xerox WorkCentre M15 M15i User Guide Printer Specifications ITEM DESCRIPTION Emulation PCL6 Resolution True 600 x 600 dpi 1200 dpi class Printing speed 15 ppm for A4 16 ppm for Letter Effective printing width 208 mm 8 2 inches for letter legal 216 x 356 mm 8 5 x 14 inch 202 mm 8 inches for A4 First print out time 13 seconds warm up Xerox WorkCentre M15 M15i User Guide Page 12 3 Specifications Specifications Fax Specifications ITEM DESCRIPTION Applicable line G3 PSTN Public Switched Telephone Network Compatibility ITU Group 3 Resolution Standard 203 x 98 dpi Fine 203 x 196 dpi Super Fine 300 x 300 dpi Data coding MH MR MMR JPEG Maximum modem speed 33 6 kbps
83. l Information Sources 1 4 Information Tab 9 25 Inserting a Pause 3 12 Installing ControlCentre 5 0 9 20 Installing Drum and Toner Cartridges 2 6 Installing Software 2 16 Introduction 1 2 K Keypad Character Assignment 3 12 Keypad Dialing 6 14 L Laser Safety 1 10 LCD Error Messages 11 13 Xerox WorkCentre M15 M15i User Guide Lighten Darken copy 4 7 fax 6 7 Loading documents 4 3 6 2 6 3 8 3 8 4 Loading Paper 2 8 5 2 Bypass Tray 5 5 Paper Cassette 5 2 Preparation 5 2 Stock Types 5 8 Storing and Handling Paper 5 8 Local ID setting 2 13 9 9 Machine Administration Setup Overview 9 2 Machine Features Overview 3 2 Machine Overview 3 4 Machine Parts 3 4 Machine Reset 11 21 Manual Dialing 6 18 Manual Group Dialing 6 18 Media Specifications 5 8 12 7 Memory Clear 9 16 Message Confirmation 9 18 Meter Readings 9 25 Multi Communication Report 9 18 N Name setting 2 13 9 9 O Ordering Supplies 10 4 Original Type copy 4 6 fax 6 7 Overview Control Panel 3 7 Overview of Features 3 2 P Paper Cassette 5 2 Paper Specification 12 7 Paper Supply Bypass Tray 5 5 copy 4 6 Xerox WorkCentre M15 M15i User Guide Loading Paper 5 2 Paper Cassette 5 2 Preparation 5 2 Stock Types 5 8 Storing and Handling Paper 5 8 Paper loading 2 8 Parts of the Machine 3 4 Pause adding 3 12 PHONEBK MEMORY 9 16 Phonebook L ist 9 18 Phonebook Tab 9 24 Power Failure Report 9 18 Preparing paper for loading 5 2 Pri
84. lar basis Enabling Secure Receive eb Ensure FAX displays If not press the Copy Fax Scan key repeatedly until FAX MODE displays and press Enter 3 Press Menu Exit SYSTEM DATA displays 3 5 Press V or A until SYSTEM SETUP displays then press Enter 5 Press V or A until SECURE RECEIVE displays Xerox WorkCentre M15 M15i User Guide Copy Fax Scan Key Enter Key WorkCentre M15i SYSTEM DATA PAPER SIZE WorkCentre M15i SYSTEM SETUP RECEIVE MODE WorkCentre M15i SECURE RECEIVE OFF Page 6 21 Fax M15i Only Fax M15i Only e The passcode must also be To enable Secure Receive press entered to switch lt or Pe to select ON a WorkCentre M15i off SECURE RECEIVE press Enter SECURE RECEIVE ON WorkCentre M15i Enter a 4 digit passcode and press Enter Enter the passcode again to confirm the code and press Enter ENTER PASSCODE L___ gt To operate Secure Receive without using a passcode select Enter without entering a passcode gt Press Menu Exit to save and exit Printing Secure Faxes Ensure FAX displays If not press the Copy Fax Scan key repeatedly until FAX MODE displays and press Enter Copy Fax Scan Key Enter Key G3 5 Press Menu Exit SYSTEM 7 DATA displays WorkCentre M15i SYSTEM DATA PAPER SIZE Page 6 22 Xerox WorkCentre M15 M15i User Guide
85. leted by your XEROX Limited Customer Service Organization THESE TESTS MUST BE CARRIED OUT ONLY BY PERSONS WHO POSSESS THE RELEVANT SKILL KNOWLEDGE AND EXPERIENCE TO CARRY OUT SUCH TESTS Please contact the XEROX Limited Customer Service Organization for further information THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY CAUSE DEATH PERSONAL INJURY AND OR DAMAGE TO PROPERTY QUESTION would like to carry out my own safety tests on the XEROX equipment in my premises ANSWER You may of course request such tests as you deem necessary to satisfy yourself that your XEROX equipment is safe Your XEROX Limited Customer Support will be pleased to advise you on such testing QUESTION require records of all tests ANSWER After safety testing your XEROX Limited Customer Service Engineer will provide you with a certificate which details the results of all tests completed Xerox WorkCentre M15 M15i User Guide In the event of any defect being noted the XEROX equipment will be switched off and disconnected from the supply until the defect has been corrected You will be advised of such action to enable such defects to be corrected PLEASE NOTE YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS SAFE AT ALL TIMES Please contact us if you have any queries regarding the information provided in this document Environment Health and Safety XEROX Limited Bessemer Road Welwyn Garden City
86. ll the release latch to open the side cover F3 Open the front cover gt Unpack the new drum cartridge Be careful not to touch the surface of the drum gt Slide the drum cartridge into the slot on the right side of the opening Page 2 6 Xerox WorkCentre M15 M15i User Guide e Xerox 5 Remove the starter toner has included a 3 Setar Pane cartridge from its packaging Cartridge Purchased gt Gently shake the cartridge to replacement loosen the toner toner cartridges will yield Shaking the cartridge will ensure approximately maximum copies per cartridge two times the number of copies O Turn the toner locking lever upwards Slide the new toner cartridge in until it locks in place O Turn the toner locking lever downwards until it locks in place Close the front cover and the side cover The product returns to Standby mode Xerox WorkCentre M15 M15i User Guide TAW ECTS NOTE Page 2 7 Getting Started Getting Started Loading Paper Gb Pull open the paper cassette G3 gt Push down on the pressure plate until it locks into position Page 2 8 Xerox WorkCentre M15 M15i User Guide gt Adjust the rear paper guide to the required paper length It is preset to A4 or 8 5 x 11 size depending on country To load another size lift the rear guide out of the current position and into the required position
87. mener ie see 12 1 nigri m 12 2 Printer SpecificatlonS rettet brennt or tu R ERE Pa LEE XX EAR RRRER UAR 12 3 Fax Specifications et en DERI ANA BAR a 12 4 Scanner and Copier Specifications ss 12 5 General Specifications ee 12 6 Media Specifications nes 12 7 jENII AABANG 1 Xerox WorkCentre M15 M15i User Guide Page iii Page iv Xerox WorkCentre M15 M15i User GL 7 Introduction 44 aoao nananana anaana aaa anaana n 1 2 SUB perrete tirer ideran e n a PAM Regulatory Information 19 Y Vv VV ON ON WV c o ng cn Xerox WorkCentre M15 M15i User Guide Page 1 1 Welcome Introduction e For instructions on unpacking and setting up the machine ready for use refer to Getting Started on page 2 1 Page 1 2 Thank you for choosing the Xerox WorkCentre M15 The WorkCentre M15 is a digital device capable of being used for copying printing faxing and scanning The features and functions available on the machine depend on the configuration purchased There are two WorkCentre M15 configurations available WorkCentre M15 A copier and printer with Document Glass and optional Automatic Document Feeder ADF WorkCentre M15i A copier printer fax and scanner with an Automatic Document Feeder ADF The WorkCentre M15 M15i has been designed for ease of use but to use the machine to its fullest potential take some time to read t
88. ms different tasks simultaneously A job can be added to the job queue by scanning it even while the WorkCentre is printing another job Make Copies Look Like Originals The WorkCentre M15 M15i allows the reproduction of high quality images Compare the output to that from other copiers and see the difference Be Environmentally Friendly This product complies with a variety of international standards for environmental protection and is compatible with most recycled paper Print Documents from a PC The WorkCentre M15 M15i can be connected to a PC for printing Print drivers are provided and enable the following functions Image Quality adjustments Image position adjustments Reduction or enlargement of an image Addition of standard or customized watermarks Page 3 2 Xerox WorkCentre M15 M15i User Guide Scan Documents to Create Electronic Files M15i Only The WorkCentre M15i is equipped with a True Color quality scanner capable of reproducing color charts photographs graphics and printed text Documents scanned can be placed on a PC and the images manipulated using an appropriate software package e g PaperPort Fax Documents M15i Only The WorkCentre M15i allows documents to be faxed via a telephone line Functions such as speed dialing delayed send and polling are available There are also a number of fax reports available which provide users with information about items such as scheduled jobs stored fax numbers an
89. n key until FAX MODE displays and press Enter gt Press Menu Exit SYSTEM DATA displays gt Press V or A until GROUP DIAL displays then press Enter Press Enter to select NEW Enter a Group number from Speed Dial locations 1 80 and press Enter If the Group Dial number is already used NO IS REGISTERED displays and another number must be entered The display requests a Speed Dial number Enter the Speed Dial number to be included in the Group Dial and press Enter The Speed Dial number fax number and name displays Press Enter Repeat the procedure to enter all the Speed Dial numbers required for inclusion in the Group Press Menu Exit when all the numbers have been entered gt The displays requests an ID for the Group Dial If required enter a name for the Group and press Enter gt If a name is not required press Enter To setup another Group Dial repeat the procedure To exit press Menu Exit Page 6 16 Xerox WorkCentre M15 M15i User Guide Editing Group Dial numbers Use to add numbers to or delete numbers from a Group Dial Also use to change the Group Name Ensure the LCD displays FAX If not press the Copy Fax Scan key until FAX MODE displays and press Enter Press Menu Exit SYSTEM DATA displays Press W or A until GROUP DIAL displays then press Enter Press V or A u
90. nnect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant WARNING Ask your local Telephone Company for the modular jack type installed on your line Connecting this machine to an unauthorized jack can damage Telephone Company equipment You not Xerox assume all responsibility and or liability for any damage caused by the connection of this machine to an unauthorized jack You may safely connect the machine to the following standard modular jack USOC RJ 11C using the compliant telephone line cord with modular plugs provided with the installation kit See installation instructions for details Xerox WorkCentre M15 M15i User Guide Page 1 15 Welcome Welcome Page 1 16 The Ringer Equivalence Number or REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local Telephone Company For products approved after July 23 2001 the REN for this product is part of the pro
91. nt Printer Properties Tabs 7 6 Print Count 9 25 Print Driver Control Options 7 7 Printer Properties Tabs 7 6 Printer Settings Accessing from Windows 2000 XP 7 5 Accessing from Windows 95 98 Me 7 5 Accessing from Windows NT 4 0 7 5 Printer Specification 12 3 Printing 7 2 7 4 Printing Options 7 4 Printing Problems Solution Chart 11 17 Printing Procedure 7 2 Printing Reports 9 18 9 19 Priority Send 6 9 Problem Solving 11 15 Problems Fault Clearance 11 3 General 11 2 Properties Tabs 7 6 Q Quantity 4 4 R Rebooting the Machine 11 21 Receive Modes 6 19 Reception Journal 9 18 Redial 6 18 Reduce Enlarge Page Index 3 Index copy 4 7 Regulations 1 6 1 9 Regulatory Information 1 9 Related Information Sources 1 4 Replacing the Drum Cartridge 10 9 Replacing the Toner Cartridge 10 5 10 8 Reports 9 18 Help List 9 18 Message Confirmation 9 18 Multi Communication Report 9 18 Phonebook List 9 18 Power Failure Report 9 18 Printing Reports 9 19 Reception Journal 9 18 Schedule Job Information 9 18 System Data List 9 18 Transmission Journal 9 18 Reports Fax 6 24 Resetting Fax Features 6 7 Resetting the Machine 11 21 Resolution 6 6 Fax 6 6 Running ControlCentre 5 0 9 20 RX Poll Delay RX Poll 6 10 S Safety 1 6 Safety Standards 1 8 Scan 8 3 Scan Options Fax 6 6 Scanner and Copier Specification 12 5 Scanning Procedure 8 3 Schedule Job Information 9 18 Selecting Start 4 5 6 5 Sending a Fax 6 2 Serial number
92. ntil EDIT displays then press Enter Enter the Group number requiring editing then press Enter The display requests a Speed Dial number Enter the Speed Dial number to be deleted or added and press Enter If the Speed Dial number entered is already in the group the DELETE option displays if it is not already in the group the ADD option displays Press Enter Repeat the procedure to add or delete Speed Dial numbers as required Press Menu Exit when editing is complete The Group Name displays To change the Group Name enter the new name using the Numeric Keypad then press Enter To edit another Group Dial repeat the procedure To exit press Menu Exit Using Group Dialing Use to send the same originals to multiple recipients using Group Dial Load the originals and ensure the LCD displays FAX If not press the Copy Fax Scan key until FAX MODE displays and press Enter Program the features required for the job Press Speed Dial and enter the Group Dial number Press Enter The Group ID displays Only one Group Dial number can be used for each transmission The machine scans the originals automatically into memory The machine dials each number in the Group and sends the fax to each location Xerox WorkCentre M15 M15i User Guide Page 6 17 Fax M15i Only Fax M15i Only Manual group dialing Manual Select to Loadthe ori
93. ollated Use to produce collated copies Reduce Enlarge Use to adjust copy size from 25 to 400 when using the Document Glass and 2596 to 10096 using the ADF When using the Document Glass Clone and AutoFit features are also available Lighten Darken Use to adjust contrast level prior to copying Paper Supply Use to select a paper supply source between Cassette and Bypass Original Type Use to select the type of original being scanned Pause PC Printing Use to pause a print job When pressed again the PC print job is resumed Numeric Keypad Use to select the Copy quantity and enter alphanumeric characters Start Use to start a job Stop Use to stop an operation at any time Any operation originating from the PC should be cancelled at the PC Clear Clear All Use to clear the copy quantity when entering a number or clear the currently selected feature setting Illuminates when a system error occurs T Xerox WorkCentre M15 M15i User Guide Page 3 9 Product Overview Product Overview Overview of Modes Copy Use the Copy mode to make copies and select the Copy features When the machine is in Copy mode the standby screen displays Status WorkCentre M15 Number of Copies READY TO COPY Reduce Enlarge 100 Fax The Fax mode is available on the WorkCentre M15i only Use the Fax mode to send faxes and use the Faxfeatures and functions Faxes will s
94. olution from 600 dpi to 300 dpi Irregular faded patches of print There is a paper quality problem Use only paper that meets the specifications required by the product Toner may be unevenly distributed Remove the toner cartridge and shake it gently to distribute the toner evenly Then reinstall the toner cartridge Black staining There is a paper quality problem Use only paper that meets the specifications required by the product Character voids The paper may be too dry Try printing with a different batch of paper Background scatter The paper may be too damp Try printing with a different batch of paper Do not open packages of paper until necessary so that the paper does not absorb too much moisture from the air Printing over uneven surfaces If printing onto envelopes change the printing layout to avoid printing over areas that have overlapping seams on the reverse side Missing characters The paper may be too damp Try printing with a different batch of paper Do not open packages of paper until necessary so that the paper does not absorb too much moisture from the air Page 11 18 Xerox WorkCentre M15 M15i User Guide PROBLEM PROBABLE CAUSE SUGGESTED SOLUTION Back of printout is dirty The transfer roller may Print a few blank pages to clean the transfer be dirty roller Incorrect fonts TrueType fonts may be Use the fonts dialog bo
95. option displays NOTE The Country option is not applicable in North America and Canada Changing the country option will clear the memory gt Using the lt or gt navigation keys select 1 YES to change the Country option or 2 NO to leave the current setting and select Enter gt If 1 YES was selected choose the required option and press Enter If necessary press Menu Exit Menu Exit to save and exit WorkCentre M15i SYSTEM DATA PAPER SIZE WorkCentre M15i SYSTEM SETUP RECEIVE MODE WorkCentre M15i SELECT LANGUAGE ENGLISH WorkCentre M15i SELECT COUNTRY 1 YES 2 NO WorkCentre M15i SELECT COUNTRY UK Xerox WorkCentre M15 M15i User Guide Setting the Local ID and Name M15i Only In some countries it is required by law to indicate the fax number on any fax sent The System ID containing the telephone number and a name or company name will be printed at the top of each page sent from the machine Follow the instructions below to enter the machine s System ID O e Insome countries Press Menu Exit the first menu access to the WorkCentre M15i local ID by the displays user is not SYSTEM DATA permitted due to PAPER SIZE local regulations e Scroll to SYSTEM ID using th z Y ker MISES WorkCentre M15i SYSTEM ID gt Press Enter TELEPHONE e To gt Enter the fax telephone number include the WorkCentre M15
96. orkCentre M15 M15i Damaged curled or damp paper can cause jams and image quality problems Follow these simple rules to store paper Store paper in dry conditions away from extreme heat or cold such as radiators or open windows During storage moisture proof wrap any plastic container or bag should be used to prevent dust and moisture from contaminating the paper Store paper flat on a shelf or pallet above floor level Leave the paper wrapped and boxed until ready to be used Re wrap partly used packages of paper Attempting to print on damp curled wrinkled or torn paper can cause paper jams and poor print quality Avoid paper with embossed lettering perforations or texture that is too smooth or too rough Always use paper and other media that conform with specifications Follow these guidelines for envelope printing Use only well constructed envelopes with sharp well creased folds DO NOT use envelopes with clasps and snaps DO NOT use envelopes with windows coated lining self adhesive seals or other synthetic materials Xerox WorkCentre M15 M15i User Guide Page 5 9 Paper and Other Media Paper and Other Media Special Media Guidelines Page 5 10 Ensure instructions provided with the special paper are read and carried out These guidelines provide important information regarding how to achieve the highest print quality with special papers It is re
97. performed the remainder of the warranty period is null and void This equipment must not be used on party lines Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your office has specially wired alarm equipment connected to the telephone line ensure the installation of this Xerox equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your Telephone Company or a qualified installer Xerox WorkCentre M15 M15i User Guide Regulations Canada This product meets the applicable Industry Canada technical specifications The Ringer Equivalence Number REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five The REN value may be found on the label located on the rear of the equipment Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection the elect
98. plays and press Enter Press Y or A until TX POLL displays then press Enter The display requests a 4 digit poll code The poll code is preset to 0000 at the factory which represents no poll code If a poll code is entered the person retrieving the documents will need to enter the same poll code at the remote machine to gain access to the stored documents at the WorkCentre M15i To use a poll code enter a 4 digit code then press Enter If a poll code is not required ensure the display shows 0000 and press Enter If access to the document is required by more than one remote machine it can be stored in the Bulletin Board memory This allows the document to be retrieved more than once without being deleted If it is not stored in the Bulletin Board memory it will be erased automatically after being retrieved by one machine Using the lt lt or gt key select ON to store the document in the Bulletin Board memory or OFF to store the document in standard memory display shows the memory available and the number of pages stored Xerox WorkCentre M15 M15i User Guide Page 6 9 Fax M15i Only Fax M15i Only Delay RX Poll Use to retrieve documents from another fax machine immediately or at a specified time Load the originals and ensure the LCD displays FAX If not press the Copy Fax Scan key until FAX MODE displays and press Enter Press Menu Exit and press W or A unt
99. product is certified manufactured and tested in compliance with strict safety and radio frequency interference regulations Any unauthorized alteration which includes the addition of new functions or the connection of external devices may impact this certification Please contact your local XEROX Limited representative for a list of approved accessories Welcome Welcome WARNING In order to allow this equipment to operate in proximity to Industrial Scientific and Medical ISM equipment the external radiation from the ISM equipment may have limited or special mitigation measures taken WARNING Shielded cables must be used with this equipment to maintain compliance with Council Directive 89 336 EEC FCC Part 15 This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation ofthis equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Reference CFR Changes or modifications to this equipment not specifically approved b
100. r strong chemical solvents or aerosol cleaners or pour fluids directly onto any area Use supplies and cleaning materials only as directed in this documentation Keep all cleaning materials out of the reach of children WARNING DO NOT remove the covers or guards that are fastened with screws or attempt any maintenance procedure that is not specifically described in this documentation Slightly dampen a soft lint free cloth or paper towel with water Open the ADF or document cover Wipe the surface of the Document Glass and CVT glass until they are clean and dry Wipe the underside of the white document cover until it is clean and dry 5 Close the ADF or document cover Page 10 2 Xerox WorkCentre M15 M15i User Guide Control Panel and LCD Regular cleaning keeps the Control Panel and LCD free from dust and dirt To remove finger prints and smudges clean the Control Panel and LCD screen with a soft lint free cloth lightly dampened with water Document Feeder and Collate Tray Use a cloth moistened with water to clean the Automatic Document Feeder Collate Tray Paper Cassette and the outside areas of the WorkCentre M15 M15i Xerox WorkCentre M15 M15i User Guide Page 10 3 Maintenance Maintenance Ordering Supplies Page 10 4 The Toner Cartridge and the Drum Cartridge are available as customer replaceable units The customer replaceable unit part numbers are listed below CUSTOMER REPLACEABL
101. rent setting Press Original Type repeatedly until the required setting displays Press Enter to save the selection Press Paper Supply to display the current setting Press Paper Supply repeatedly until the required setting displays Press Enter to save the selection gt If using the Bypass Tray select the type of paper being loaded and press Enter Page 4 6 Xerox WorkCentre M15 M15i User Guide Lighten Darken e Use to adjust the contrast for a document containing faint or dark images and to reduce background Reduce Enlarge e Use fo reduce or enlarge an image from 2596 to 400 depending on the input area used Manual There are 5 contrast gt Press Lighten Darken repeatedly until MANUAL settings available displays and press Enter Each time the key is pressed the selection block on the LCD moves to the left or right As the selection block moves to the right the contrast becomes darker Press Enter to save the selection Auto Useto eliminate gt Press Lighten Darken repeatedly until AUTO Suppress background marks SUPPRESS displays and press Enter Using the navigation keys select ON and press Enter 25 Reduce Enlarge from 25 gt Press Reduce Enlarge repeatedly until 25 400 400 using the Document 400 displays O C1385 apd mom pi 1097 gt Enter the percentage required using the Numeric using t
102. rical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate Xerox WorkCentre M15 M15i User Guide Page 1 17 Welcome Welcome Environmental Compliance Energy Star XEROX Corporation designed this product to comply with the guidelines of the ENERGY STAR program of the Environmental Protection Agency As an ENERGY STAR Partner XEROX has determined that this product meets the ENERGY STAR guidelines for energy Go efficiency Page 1 18 Xerox WorkCentre M15 M15i User Guide Setting the Language and Country M15i only 2 12 Setting the Local ID and Name M15i Only 2 13 Setting the Date and Time M15i Only 2 15 Xerox WorkCentre M15 M15i User Guide Page 2 1 Getting Started Unpacking e Remove the plastic film from the LCD Remove all tapes and packing materials G3 5 Pull the Scan Unlock Switch located on the bottom of the scanner module to unlock the scanner Pull open the paper cassette and remove the packing material Page 2 2 LCD Scanner Module Xerox WorkCentre M15 M15i User Guide gt Ensure the following components are available USB Cable
103. rinted at the top of each page sent from the machine Follow the instructions below to enter the machine s System ID O e Insome countries Press Menu Exit the first menu access to the local ID by the displays user is not SYSTEM DATA permitted due to PAPER SIZE local regulations WorkCentre M15i e Scroll to SYSTEM ID using th z Y ker MISES WorkCentre M15i SYSTEM ID gt Press Enter TELEPHONE e To gt Enter the fax telephone number include the WorkCentre M15i symbol in the If a number has already been FAX phone number tie di praes iha Rois entered it is displayed Press to insert a space Clear Clear All to delete the press the key current entry and enter the Refer to Using Characters on page 3 11 for more information correct number Press Enter when the correct telephone number displays Xerox WorkCentre M15 M15i User Guide Page 9 9 Machine Administration Machine Administration e For details on entering characters refer to Using Characters on page 3 11 Page 9 10 The display requests the ID WorkCentre M45i gt Enter a name or company name PO using the numeric keypad KEY ASSIGNED NUMBERS LETTERS OR CHARACTERS 1 gt Space A gt B gt C gt 2 D gt E gt F gt 3 G5 H5154 J gt K gt L gt 5 M gt N gt O gt 6 P gt Q gt R gt S gt 7 T gt U gt V gt 8 W gt X gt Y gt Z gt 9 o
104. rizes the print media allowed the maximum stacking height for each paper type PAPER TYPE MAXIMUM STACKING HEIGHT Plain Bond Colored and 100 sheets or 9 mm 0 35 inch Pre printed Paper Envelope 10 envelopes or 9 mm 035 inch Transparency 30 sheets or 9 mm 0 35 inch Label 10 sheets or 9 mm 0 35 inch Cardstock 10 sheets or 9 mm 0 35 inch The height is measured with the stack of sheets laid without being touched by hands on a flat surface Xerox WorkCentre M15 M15i User Guide Page 5 5 Paper and Other Media Paper and Other Media e Remove any curl on postcards envelopes and labels before loading them into the Bypass Tray e Hold transparencies by the edges and avoid touching the print side Page 5 6 Loading the Bypass Tray Lower the Bypass Tray located on the right side of the product Unfold the paper support extension Prepare a stack of paper or envelopes for loading by flexing or fanning them back and forth Straighten the edges on a level surface Load the print material with the print side facing down and against the right edge of the tray Xerox WorkCentre M15 M15i User Guide Adjust the paper guide to the width of the stack of print material Ensure the stack height is within specification If copying press Paper Supply on the control panel until BYPASS displays then press Enter gt Select the PAPER T
105. roperties are accessed through an application File menu and Print or Page Setup will remain active until the application being used is closed Page 7 6 Xerox WorkCentre M15 M15i User Guide Control Options There are a number of options which appear on all of the printer driver screens OK OPTION DESCRIPTION Saves all the new settings and closes the driver or dialog These new settings remain in effect until changed Cancel Closes the dialog and returns all settings in the tabs to the values that were in place before the dialog was opened Any changes made are lost Apply Saves all the changes made without closing the driver Defaults Resets the current tab and all its settings to the system default values The action of this button applies only to the current tab All other tabs remain unchanged Help Select Help in the bottom right of the printer driver screen or press F1 on the PC keyboard for information on the displayed printer driver screen If the tip of the mouse pointer is rested on top of a control Microsoft Windows will display a brief Help Tip about that control If the right mouse button selects a control the He p system provides more detailed information Xerox WorkCentre M15 M15i User Guide Page 7 7 Print Page 7 8 Xerox WorkCentre M15 M15i User Gu i TWAIN Scanner Program 8 2 gt Scanning Procedure sssoos oorr cr
106. rt 1 5 Page Index 1 Index Index D Date and Time setting up 2 15 9 11 Delay RX Poll RX Poll 6 10 Delay Send 6 8 Dialing Methods 6 14 Group Dialing 6 16 Keypad Dialing 6 14 Manual Dialing 6 18 Manual Group Dialing 6 18 Redial 6 18 Speed Dialing 6 15 Document Glass 4 3 6 3 8 4 Drum Cartridge 10 9 Cleaning the Drum 10 9 Replacing the Drum Cartridge 10 9 Drum Cartridge installing 2 6 Dual Job Status 6 12 E Editing Numbers or Names 2 14 3 12 9 10 Energy Star 1 18 Enter the Fax Number 6 4 Enter the quantity 4 4 Error Messages 11 13 Expected Toner Cartridge Life 10 5 F Fault Clearance 11 3 Fax 6 6 Dialing Methods 6 14 Lighten Darken 6 7 Original Type 6 7 start 6 5 Fax Cancellation 6 11 Fax Confirmation 6 11 Fax Features 6 6 Delay RX Poll 6 10 Delay Send 6 8 Priority Send 6 9 RX Poll 6 10 TX Poll 6 9 Fax Features Advanced 6 8 Fax Number 6 4 Fax Reports 6 24 Page Index 2 Message Confirmation 9 18 Multi Communication Report 9 18 Phonebook List 9 18 Printing Reports 9 19 Reception Journal 9 18 Schedule Job Information 9 18 Transmission Journal 9 18 Fax Scan Options 6 6 Fax Specification 12 4 Faxing Problems Solution Chart 11 19 Faxing Procedure 6 2 Features Fax 6 6 Features Overview 3 2 Firmware Update Tab 9 26 G General Problems 11 2 General Specification 12 6 Getting Started Copying Procedure 4 2 Loading Paper 5 2 Scanning Procedure 8 3 Group Dialing 6 16 H Help List 9 18
107. ser Guide WorkCentre M15 SYSTEM DATA PAPER SIZE WorkCentre M15 SELECT LANGUAGE ENGLISH Page 9 7 Machine Administration Machine Administration Setting the Language and Country M15i only Page 9 8 gt Press Menu Exit the first menu displays gt Scroll to SYSTEM SETUP using the V key Press Enter Scroll to SELECT LANGUAGE using the v key gt Using the lt or navigation keys select the language required Press Enter The COUNTRY option displays NOTE The Country option is not applicable in North America and Canada Changing the country option will clear the memory gt Using the or gt navigation keys select 1 YES to change the Country option or 2 NO to leave the current setting and select Enter gt If 1 YES was selected choose the required option and press Enter If necessary press Menu Exit Menu Exit to save and exit WorkCentre M15i SYSTEM DATA PAPER SIZE WorkCentre M15i SYSTEM SETUP RECEIVE MODE WorkCentre M15i SELECT LANGUAGE ENGLISH WorkCentre M15i SELECT COUNTRY 1 YES 2 NO WorkCentre M15i SELECT COUNTRY UK Xerox WorkCentre M15 M15i User Guide Setting the Local ID and Name M15i Only In some countries it is required by law to indicate the fax number on any fax sent The System ID containing the telephone number and a name or company name will be p
108. sor moves to the right and the next letter appears in the display When all the letters have been entered press Enter Xerox WorkCentre M15 M15i User Guide WorkCentre M15i Page 3 11 Product Overview Product Overview Keypad Character Assignment The following table shows the characters which are assigned to each number key on the Numeric Keypad KEY ASSIGNED NUMBERS LETTERS OR CHARACTERS 1 gt Space A gt B gt C gt 2 D gt E gt F gt 3 G gt H gt 1 gt 4 J gt K gt L gt 5 M gt N gt O gt 6 P gt Q gt R gt S gt 7 T gt U gt V gt 8 W gt X gt Y gt Z gt 9 S N 9 OQ A W N gt gt gt gt gt gt gt gt amp gt 0 Editing Numbers or Names To correct a mistake move the cursor under the wrong character by pressing or gt Press the correct number to overwrite the incorrect character If Clear Clear All is pressed all the characters are deleted Inserting a Pause With some telephone systems an access code 9 for example is required and a second dial tone is heard In this instance a pause must be entered in the telephone number A pause can also be entered within a Speed Dial number To insert a pause press Redial Pause at the appropriate place while entering the telephone number A will appear in the display at the corresponding location Page 3 12 Xerox WorkCentre M15 M15i User Guide gt Copy
109. t the specified time The display shows the memory available and the number of pages scanned Page 6 8 Xerox WorkCentre M15 M15i User Guide Priority Send Use to transmit the WorkCentre M15i high priorit 2i cs Program the features required for the job pigs gt Press Menu Exit and press W or until PRIORITY SEND displays then press operations Enter Enter the number of the remote machine using the Numeric Keypad or the Speed Dial function Press Enter to confirm the number gt Ifa name is required enter a name for the job using the Numeric Keypad and press Enter The originals are scanned into memory before transmission The display shows the memory available and the number of pages scanned The document will be transmitted when the current operation is concluded If a broadcast operation is in progress the Priority Send will be sent between transmissions or redial attempts TX Poll Load the originals and ensure the LCD displays FAX If not press the Copy Fax Scan key PITT NEN until FAX MODE displays and press Enter pinea F Program the features required for the job einen gt Press Menu Exit and press V or A until POLLING displays then press Enter gt Press Enter The originals are scanned and stored in memory ready for polling The Load the originals and ensure the LCD displays FAX If not press the Copy Fax Scan key until FAX MODE dis
110. te a new document e Select Print Options Select Print from the File menu Ensure the WorkCentre 15 Series is selected as the default printer Select Properties or Setup and change the settings required Select OK to close the properties dialog box Xerox WorkCentre M15 M15i User Guide Page 7 2 e For information on the Printer Settings available refer to page Printing Options on page 7 4 amp Select OK to Print To accept the programming selections and send the job to Print select OK The job is sentto the WorkCentre M15 M15i for printing Xerox WorkCentre M15 M15i User Guide Page 7 3 Print Print Page 7 4 Printing Options The WorkCentre M15 M15i can be used with all the Windows 95 98 2000 Me XP and Windows NT 4 0 applications Ensure the WorkCentre 15 Series has been set as the default printer for all operations Windows software applications allow changes to be made to the printer settings prior to printing This includes options such as paper size paper orientation and margin settings Selections made in the application usually override settings selected in the printer driver Xerox WorkCentre M15 M15i User Guide Accessing Printer Settings Print Windows 95 98 Me Select the File 5 Print 5 Properties or File 5 Page Setup command from within any Windows application Or Select the Xerox WorkCentre printer from the Printers folder then sel
111. the originals are scanned and faxed Search Useto selecta gt Load the originals and ensure the LCD displays FAX Redial previously If not press the Copy Fax Scan key until FAX Memory dialled number MODE displays and press Enter f the Redial rom the fedia gt Press Redial Pause for 2 seconds Memory The Redial Memory in the machine retains the last 10 numbers dialled 5 Press V or A until the required number displays and press Enter The originals are scanned and faxed Page 6 18 Xerox WorkCentre M15 M15i User Guide Receiving a Fax Receive Modes RECEIVE MODES TEL e In TEL mode automatic fax answering and reception is switched off DESCRIPTION In this mode automatic fax answering and reception is switched off To receive a fax manually pick up the external phone handset or press Manual Dial to accept the call The voice or fax tone from the incoming call can be heard Press Start and replace the handset to receive the fax NOTE The machine must be in FAX mode for the Manual Dial button to be active FAX e n FAX mode the machine answers a incoming call and automatically receives the fax In this mode the machine automatically answers an incoming call and immediately switches to fax receive mode TEL FAX e In TEL FAX mode the machine answers the incoming call automatically and identifies whether a fax is being received In this mode the machine answers the
112. the products plugged into the extension cord do not exceed the extension cord ampere rating Also make sure that the total amperage of all products plugged into the wall outlets does not exceed the outlet rating Disconnect Device for this product is the power cord To remove all electrical power to the product disconnect the power cord from the power receptacle Your equipment is equipped with an energy saving device to conserve power when the machine is not in use The machine may be left on continuously Unplug this product from the wall outlet before cleaning Always use materials specifically designated for this product Use of other materials may result in poor performance and could create a hazardous situation Xerox WorkCentre M15 M15i User Guide Do not use aerosol cleaners Follow the instructions in this User Guide for proper cleaning methods Never use supplies or cleaning materials for purposes other than those for which they were intended Keep all supplies and materials out of reach of children Do not use this product near water wet locations or outdoors Do not place this product on an unstable cart stand or table The product may fall causing personal injury or serious damage to the product Slots and Openings in the cabinet and in the back and sides of the product are provided for ventilation To ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covere
113. ties recently made This list shows the machine s basic functions and commands to use as a quick reference guide This report is printed automatically after sending documents to more than one location This report is printed out automatically when power is restored after a power failure occurs and there is data loss due to the power failure Xerox WorkCentre M15 M15i User Guide Printing Reports Press Reports on the control panel The display shows the first menu MSG CONFIRM G3 Press Reports repeatedly until the report required for printing displays then press Enter The selected report will be printed Xerox WorkCentre M15 M15i User Guide WorkCentre M15 REPORTS MSG CONFIRM WorkCentre M15 REPORTS MSG CONFIRM Page 9 19 Machine Administration Machine Administration ControlCentre 5 0 Using the Xerox WorkCentre M15 M15i ControlCentre 5 0 fax system data options can be set up phonebook entries can be created and edited and setup information can be viewed on the PC After setting up fax data options or creating phonebooks just click Apply on the ControlCentre 5 0 screen to download the new settings to the machine WorkCentre M15 can only use ControlCentre 5 0 to upgrade firmware WorkCentre M15i can use the full funtionality of ControlCentre 5 0 Installing ControlCentre 5 0 When Xerox WorkCentre M15 M15i software is installed the Xerox WorkCentre M15 M15i ControlC
114. till be received when another mode is selected When the machine is in Fax mode the standby screen displays Current Date WorkCentre M15i emory Available 11 DEC 2002 100 Current Time 15 11 FAX Mode Selected Scan The Scan mode is available on the WorkCentre M15i only Use the Scan mode to scan images which can be stored and retrieved on a PC When the machine is in Scan mode the standby screen displays Status WorkCentre M15i READY TO SCAN Page 3 10 Xerox WorkCentre M15 M15i User Guide Using Characters Various options and tasks may require characters to be entered using the Numeric Keypad For example when setting up the machine a name and telephone number can be entered Use the instructions below to enter alphanumeric characters Gb 5 When prompted by the machine enter the character required Available characters are displayed above the numbers on the Numeric Keypad 5 Press the button repeatedly until the correct letter appears in the display For example to enter the letter O press 6 labeled MNO Each time 6 is pressed the display shows a different letter first M then N and O and finally 6 e ds enter special To enter additional letters repeat characters space pitis alan the procedure Lo Mni If the next letter is printed on the Keypad Character same button move the cursor by Assignment on pressing then press the papa button labeled with the letter required The cur
115. ur mode If an invalid Minute 00 59 number is ta antered Pa The date and time format is machine beeps DD Day and does not MM Month proceed to the YY Year next step Re HH Hour enter the correct MM Minute number to proceed Press Enter when the correct date and time displays Press Menu Exit to save and exit Xerox WorkCentre M15 M15i User Guide Page 9 11 Machine Administration Machine Administration System Setup Options OPTION SETTINGS DESCRIPTION Receive Mode TEL Use to operate in manual mode When a call is dde do ant tha cceli received pick up the external phone handset or press mode depending on how Manual Dial If a fax tone can be heard press Start the machine is connected and replace the handset to the telephone line FAX The machine answers the incoming call and immediately switches to fax receive mode TEL FAX The machine answers the incoming call If a fax tone is not detected the machine sounds a ringing tone to indicate a voice phone call To answer the call press Start on the control panel then lift the handset If the external phone is not lifted while the ringing tone is sounding the machine will switch to automatic fax reception mode ANS FAX Use if attaching an answering machine to the WorkCentre M15 M15i If the machine detects a fax tone it switches to fax mode automatically Secure Receive ON Use to receive all
116. ving Problems 11 15 TX Poll 6 9 TX RX JOURNAL 9 16 U User Interface 3 7 Using ControlCentre 5 0 9 21 Using the automatic document feeder 6 2 8 3 Using the document glass 4 3 6 3 8 4 Xerox WorkCentre M15 M15i User Guide W Welcome 1 2 Welcome Center 1 5 Canada 1 5 US 1 5 Windows 2000 XP 7 5 Windows 95 98 Me 7 5 Windows NT 4 0 7 5 X Xerox Welcome Center 1 5 Page Index 5 Index
117. x in the Control Panel disabled to enable TrueType fonts Faded graphics Remove the toner cartridge and shake it gently to distribute the toner evenly Then reinstall the toner cartridge Toner may be low Ensure that a spare toner cartridge is available Faxing Problems Solution Chart PROBLEM Originals are fed diagonally skewed SUGGESTED SOLUTION Ensure the Document Guides are adjusted to the width of the original being fed Check the original meets the conditions established for use with this device The original is not being printed on the paper of the remote FAX even though it is being sent Ensure the originals were placed face up in the Automatic Document Feeder ADF or face down on the Document Glass Originals are not sent even if operations are carried out normally Check that the remote FAX is compatible with the machine This machine supports G3 communications but not G4 communications Originals cannot be received even if Start is pressed Ensure the bell rings before picking up the handset Ensure the handset is not replaced before pressing Start When answering a call using the handset and a FAX is being received do not replace the handset until Start is pressed and the phone line switches to the machine Check the telephone cord has not been disconnected Check the power plug has not been unplugged from the power outlet Check with the party tryin
118. y the XEROX 47 Part 15 Corporation may void the user s authority to operate this equipment Section 15 21 Shielded cables must be used with this equipment to maintain compliance with FCC regulations Laser Safety WARNING Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure With specific regard to lasers the equipment complies with laser product performance standards set by governmental national and international agencies as a Class 1 Laser Product It does not emit hazardous radiation as the beam is totally enclosed during all phases of customer operation and maintenance Page 1 10 Xerox WorkCentre M15 M15i User Guide The Electricity at Work Regulations UK ONLY The Electricity at Work Regulation 1989 came into force in England and Wales on 1 April 1990 This 1989 Regulation places a duty on all employers and self employed persons to ensure the electrical system in their premises is constructed maintained and operated in such a manner as to prevent so far as reasonably practical danger This includes ensuring all electrical equipment connected to such electrical systems safely constructed maintained and operated All Xerox equipment has been designed to exacting safety standards and has undergone a variety of stringent safety tests including earth bond insulation resistance and electrical strength tests Xerox Limited manufacturing plants have be

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