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Xerox 7765 Printer User Manual

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1. ALOT J i 1 rit L Lt Fos CII Setup items Parameters Description Layout Makes settings for stitching print To set the media cutting position after printing has been completed CANCEL key To shift to the previous hierarchy menu 4 3 2 16 Joint Menu Set joint printing Joint AN OFF Setup items Parameters Description Joint Does not perform stitching print On Performs stitching print L Shifts to the previous hierarchy menu 8265 8290 8365 8390 User Guide 61 4 Printer Operation 4 3 2 17 CutPos Menu Set the media cutting position after printing has been finished Wut Fos Standard Uata ata Setup items Parameters Description CutPos Standard To cut the media to fit the media width so that it meets the regulated size To cut the media according to the size of the printing data L Shifts to the previous hierarchy menu 4 3 2 18 Function Menu Perform various settings for processing of printing data Function CNY gt K Setup items Parameters Description Function CANCEL key Shifts to the previous hierarchy menu Setup items Parameters Description CMY SK lt No gt e If MH GL GL2 are set on the Command Settings menu be sure to use CMY mixed colours ink e If RTL PASS is set use both CMY mixed colours ink and K black ink Always use K black ink To shift to the previous hierarchy menu 62 8265 8290 8365 8390 User Gui
2. The tubing flush sequence will not remove fluids out of the head nor out of the ink supply tubes Please refer to the Periodical Services for the daily and weekly maintenance of the 8265 8290 8365 8390 The tubing flush feature includes following sequence 1 The head is moved away from the capping position 2 Pump sequence is started 3 Pumps are stopped and head is re capped The tubing flush can be started via the TubingFlush menu Set up Mer H Unlock Wiperllean TankChq TubingF lush f6 73 A Notes A tubing flush will also be performed before powering OFF the printer On the display following text appears TubingFlush Flushing Pump 1 2 lt ENTER gt END The pumps turn for a certain time Press ENTER as they stop To stop the pump motors earlier press ENTER during the pump cycle 82 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 7 Setup Menu 7 7 SetupMenu VersionCheck Area ERER 4 3 7 1 VersionCheck Menu Check the installed firmware and heater system version Vier ponCheck RJ spl 00 Heat Sus 2 07 Setup items Parameters Description Version Check aS e CANCEL key shift to the previous hierarchy menu 4 3 7 2 Area Menu View the total area of media printed on the machine Setup items Parameters Description Total area of media e CANCEL key shift to the previous hierarchy menu 8265 8290 8365 8390 User Guide 83 4
3. 372 Setup items Parameters Description inital 1 3 Initial 2 3 Layout Returns parameters in the layout setup menu to the factory setting RollSetup Returns parameters in the roll media setup menu to the factory setting Returns parameters in the Centronics setup menu to the factory setting Returns parameters in the function setup menu to the factory setting Utility Returns parameters in the utility setup menu to the factory setting Initial 1 3 3 3 CANCEL key Shifts to the previous hierarchy menu 4 3 4 13 All Menu Initial 3 3 Returns parameters in the network setup menu to the factory setting All setup values are set to the factory default settings Setup items Parameters Description All No initialization To perform initialization After setting to shift to the previous hierarchy menu 72 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 4 14 MediaSet Menu Setup values of Media setup menu are set to the factory default settings Yediqset Nic No Setup items Parameters Description MediaSet After setting to shift to the previous hierarchy menu _ 4 3 4 15 PrintMode Menu Setup values of Printing mode menu are set to the factory default settings Ey int Mode Nic Noa Setup items Parameters Description PrintMode No initialization To perform initialization After setting to shift to the previous hierarchy menu 4 3 4 16 Command Me
4. When media other than the recommended media are used user media the following problems may occur e Media detection error e Oblique torn and creased media e Media jams e Decrease in print quality due to blurring missing or smudging of ink e End detection error of roll media Problems caused by using media other than the recommended will void the warranty For more information contact your local XEROX dealer bse InkDryTime He Height Stiffness Userl Heater PostFixer else 1 HStatus Dist Adj ee Cee Cee Setup items Parameters Description User 1 8 1 3 InkDryTime In order to let the ink for the printing dry the time between the end of the print and the beginning of the next print is set H Height Sets the distance head height between the print head and the media Stiffness Makes the setting on the stiffness of the media to be used Makes the setting on the thickness of the media to be used User 1 8 2 3 Sets the temperature of the Heater Sets the temperature of the Fixer Sets the temperature of the PostFixer Sets the temperature of the Drier User 1 8 3 3 HStatus Checks the temperature of heating elements Dist Adj Performs various settings for media feed compensation User 1 8 1 3 3 3 L CANCEL key to shift to the previous hierarchy menu 8265 8290 8365 8390 User Guide 45 4 Printer Operation 4 3 1 7 InkDryTime Menu Set the waiting period betwe
5. 6 Maintenance Description Quantity 1 Spitfire Mild Solvent Cleaning Liquid 8 Ink kit Black 2 2 Cyan 2 Magenta 2 Yellow 2 4 Solvent cleaning in a bottle 6 2 1 Weekly Maintenance At the end of the week ink has to be removed from some parts so it cannot harden Otherwise some parts will break down or result in bad print quality After performing a weekly maintenance do not forget to perform the daily maintenance afterwards 6 2 1 1 Cleaning the edge of the cap and the area around the caps Step 1 Power ON the printer Step 2 Goto the H Unlock Menu and press F2 Step 3 Open the Front Cover Step 4 Slide the carriage to the left to access the capping station Step 5 Clean the edges of the caps with the cleaning swab Step 6 Clean the area around the caps with a poly knit wiper If you see ink dust or some thing else clean it immediately so it can not influence the print quality Step 7 Close the Front Cover Step 8 Press the ENTER key to exit the H Unlock Menu The carriage will cap in and be locked 106 8265 8290 8365 8390 User Guide 6 Maintenance 6 2 1 2 Cleaning around the bottom of heads Step 1 Open the left maintenance covers by removing the four screws Step 2 Power ON the printer Step 3 Goto the H Unlock Menu and press the F2 key to unlock the carriage Step 4 Open the Front Cover Step 5 Slide the carriage into the left maintenance area Step 6 Clean the edges of the h
6. After setting to shift to the previous hierarchy menu 4 3 4 21 Network Menu Setup values of Network menu are set to the factory default settings whet ugr b HE Nich Noa Setup items Parameters Description Network No initialization To perform initialization After setting to shift to the previous hierarchy menu 4 3 4 22 Utility Menu Setup values of Utility menu are set to the factory default settings Jt ility Nich Noa Setup items Parameters Description Utility No initialization To perform initialization After setting to shift to the previous hierarchy menu 8265 8290 8365 8390 User Guide 15 4 Printer Operation 4 3 5 Setup Menu 5 7 eet Up Meru Datalume InkManager Cos 73 4 3 5 1 DataDump Menu To perform dump printing for online function check Dat a Dump start End Parameters Description e CANCEL key e To exit Dump Mode e To shift to the previous hierarchy menu DataDum Start End j A Notes Dump printing is used by service persons to check the functions of the printer Do not use this function for normal printing A 4 3 5 2 InkManager Menu Tak Maria ger HeadWash rik Load Trik Change CI 2 InkManager Longstore InkSupply Chip tgr 2 2 Setup items Parameters Description InkManager 1 2 InkManager LongStore To store your printer for a long time 8365 8390 Only
7. Safety terms Details G Important amp Must be followed carefully to avoid death or serious bodily injury Caution amp Must be observed to avoid bodily injury moderate or light or damage to your equipment A Notes 4 Contains important information and useful tips on the operation of your printer 1 3 IMPORTANT SAFETY INSTRUCTIONS General safety instructions that must be observed to use the equipment safely are explained below Do not place the printer in the following areas Doing so may result in the printer tipping or falling over and causing injury O Unstable surfaces O Sloping floors O Areas subject to vibration by other equipment Do not stand on or place heavy objects on your printer Doing so may result in the printer tipping or falling over and causing injury Do not cover the ventilation hole of your printer with cloth such as a blanket or table cloth Doing so could obstruct ventilation and cause fire Do not place the printer in humid and dusty areas Doing so may result in electrical shock or fire Do not use a damaged power cable Doing so may result in electrical shock Do not attempt to plug in electrical plugs with wet hands Doing so may result in electrical shock Do not connect earth cables in the following areas O Gas pipes Doing so may cause fire or an explosion 8265 8290 8365 8390 User Guide 1 1 Safety Instructions O Earth terminals for telephone line or lightening rod Doing so may cause a lar
8. When a cleaning cassettes is empty during LongStore procedure remove the empty one and replace it by a new one Only the last cycle will be repeated Although the full time 29 minutes is mentioned again on the panel After powering OFF the machine the tubings in the waste bottle should be mounted on the nipple plate at the bottom of the machine This to prevent air is coming in the ink system which will dry out the heads 1 Nipple plate How to load ink after a long store procedure 8265 8290 8365 8390 User Guide 19 4 Printer Operation Message Time 1 Power ON without Ink Cassettes installed 2 Insert Cartridges 13 3 Auto InkEFill A Notes When powering ON and INK cassettes are already installed the message Not Original Ink will be displayed Remove 1 and reinsert it then the procedure will continue 4 3 5 7 InkSupply menu This setting should be enabled ON when using the Bulk Ink System amp Important amp Please refer to the user s Guide of the Bulk Ink System to know how to install and use it InkSupp ly Uff Setup items Parameters Description InkSupply Using ink cassettes On Using the Bulk Ink System e CANCEL key shifts to the previous menu 4 3 5 8 ChipMgr menu ah pig Cossette Printer Setup items Parameters Description ChipMgr Printer Use the smart chip manager system on the top or back of the machine Recommended when working with a Bulk Ink Sy
9. 2 2 InkSupply To switch between the Bulk Ink System for 8365 8390 and ink cassettes ChipMgr To switch between cassette and printer mode L CANCEL key shift to the previous hierarchy menu 76 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 5 3 HeadWash Menu To perform a head wash to remove all ink of the ink supplying system ee AQ Sh Nic Setup items Description HeadWash No Do not wash the ink supplying system To wash the ink supplying system e CANCEL key shift to the previous hierarchy menu A Notes Only after two head wash cycles it is possible to change ink types Use the Ink Load to load ink The process consists of several cleaning loadings several air loadings and one ink loading On the display of the operation panel a time indication is mentioned on the fourth line a Se 2 imk Discharge O O 7o O 3 Please insert Cleaning cat 4 During washing wait for a while 29 5 Remove cassettes o o 6 During washing wait for a while 7 a O 7 The end 8 Ink Load 4 3 5 4 InkLoad Menu Start and stop an ink load InkLoad Fump i Pump ALL Setup items Parameters Description inkLoad Load ink into head 1 and 2 Load ink into head 3 and 4 Load ink for complete system e CANCEL key shift to the previous hierarchy menu 8265 8290 8365 8390 User Guide TT 4 Printer Operation 4 3 5 5 InkChange Menu Change the ink c
10. Bl Centra Olsabla We 100 Ow Off 3 Printer Setup FlatWode ColorMode d l Moma Condition 3607360 iteriece ipacs Olraction BIDIr Weaving lgn Scan ldth Print Repoatcnt Int Time sec HeadSpead Wormal Plotmodad Colordode dpi Homal Condition J60n780 ilerLace lpaas Direction Bipir Waovlag Sige SesHWIdEh Priat Repestcat 1 lat Time 6 Ogee HasdSpeed Normal Network IP Add 172 016 232 021 Subnet 255 255 000 000 Qateway O00 000 000 000 31 3 Printer Setup 3 5 2 Nozzle Check Use this function to check if there is any clogging of nozzles missing dots or faint printing A Notes amp If printing quality declines or if missing dots are evident after the NozzleCheck the print heads need to be cleaned Refer to Head cleaning to perform head cleaning After finishing the head cleaning wait for 10 minutes and perform the NozzleCheck again xX SS 32 8265 8290 8365 8390 User Guide 3 Printer Setup 3 5 3 Colour Palette Use this function to compare the colour settings of the computer print colour of the printer This palette is printed in the mode you are currently working PrintMode settings We recommend printing the palette in 360x360 COLOR INKJET PRINTER amp amp amp amp SOESESEEEEESESEEE SSS SSSeCESSSSSOSSSSSSSS See amp SS S CeeSeS Sees e88e8 Sees S SSE S amp S SSSESSS HESS Vee amp
11. Take Up Roll is set in the media detection setup menu the product will not operate even if the F4 key has been pressed 4 4 2 Controlling the Heater Elements If you want to change or check the heater elements follow the steps below Step 1 Verify the following regarding the condition of the printer I Itis not currently printing Ready to print Cut amp Feed Cleaning Heaters Lever Dowr User i KM Step 2 Press the F3 key of the operation panel I To shift to the heater menu Hag ter oe A sa0 ROW E S40 ie Ci S50 R50 D 550 R5 heater ii SS Hegt erst 4 4 2 1 Change the heater temperature The heater message can be one of the following o Heater standby o Heater warming up o Heater ready A stands for the heater B stands for the fixer C stands for the post fixer D stands for the dryer S stands for the Set temperature requested temperature R stands for the Real temperature actual temperature To change the temperature of the heater press the F1 key on the operation panel The display will mention the following WHegter CAD OFF 50 C a el Fie F4 gt ENTER Press the F2 key to decrease the temperature Press the F4 key to increase the temperature Press the ENTER key to confirm the requested temperature change Press the CANCEL key to leave the menu without changing the heater settings 8265
12. the appropriate actions 3 1 2 Turning the Power OFF Turn the power of the unit OFF according to the following procedure Step 1 Verify the following regarding the operational condition of the unit gt There is no printing operation being performed gt The operation panel is in a normal status Step 2 Press the POWER key of the operation panel to turn the unit OFF 8265 8290 8365 8390 User Guide 19 3 Printer Setup A Notes When the printer is ON the power LED is lid green Push the power button again to turn off the machine POWER 3 Er Ee E gt ERROR L bata d POWER h MEDIA SET CANCEL ENTER MEDIA L ROLL F LS SHEET Step 3 Following message is displayed for 3 seconds on the operation panel A Notes If pressing the POWER key on the operation panel by mistake press the POWER key again while the following message is displayed Power OFF Step 4 The product will perform the power OFF operation gt Following message is displayed on the operation panel Power OFF Wait for a while gt All lamps and the LCD of the operation panel will turn OFF gt The product will automatically turn the power OFF after performing a tubing flush A Notes If there are problems during the power OFF operation the unit will display a message on the operation panel and the operation may stop If the operation stops refer to Troubleshooting and take the appropriate
13. 3 Data Error Display and Solutions Following are data errors and possible solutions during printer operations Data errors are displayed when a communication error occurs between computer and printer If data error occurs the following error messages are displayed and the printer stops Solve the problem to delete the error message and restart the printer Online Status SARE p No Message Descriptions Solution Reference 1 Online status An error has occurred Confirm the communication Refer to Menu I Error while receiving data condition between computer Overview and printer A Notes In error messages are code numbers indicating what kind of error occurred 5 3 4 Command Error Display and Solutions Following are command error descriptions and possible solutions during printer operations Command errors are displayed when an error has occurred while converting the command data sent from computer to printer If a command error occurs the following error messages are displayed and the printer stops Solve the problem to delete the error message and restart the printer Cammand Status MHER EEE rr H L No Message Descriptions Solution Reference 1 command status Invalid command data is Make sure that the settings of Refer to Menu MH Error sent from computer the computer and the printer Overview match A Notes e In error messages are code numbers indicating what kind of e
14. 8290 8365 8390 User Guide 85 4 Printer Operation 4 4 2 2 Change the fixer temperature To change the temperature of the fixer press the F2 key on the operation panel The display will mention the following Fixer D OFF 40 C qae E F2 F4 gt ENTER Press the F2 key to decrease the temperature Press the F4 key to increase the temperature Press the ENTER key to confirm the requested temperature change Press the CANCEL key to leave the menu without changing the heater settings 4 4 2 3 Change the post fixer temperature To change the temperature of the post fixer press the F3 key on the operation panel The display will mention the following P ost Fixer C3 OFF 70 C 70 C FZ F4 gt ENTER Press the F2 key to decrease the temperature Press the F4 key to increase the temperature Press the ENTER key to confirm the requested temperature change Press the CANCEL key to leave the menu without changing the heater settings 4 4 2 4 Change the dryer temperature To change the temperature of the dryers press the F4 key on the operation panel The display will mention the following Drier DW OFF Sid C a el F2 F4 gt ENTER Press the F2 key to decrease the temperature Press the F4 key to increase the temperature Press the ENTER key to confirm the requested temperature change Press the CANCEL key to leave t
15. F4 6 MENU key Changes the LCD monitor display to the setup menu status 7 MENU J key Changes the LCD monitor display to setup menu status 8 ENTER key Displays the print mode currently set 9 CANCEL key 8265 8290 8365 8390 User Guide 11 Setup menu display Turns the printer on and off Executes the function assigned to F1 Executes the function assigned to F2 Executes the function assigned to F3 Executes the function assigned to F4 Changes the menu in reverse order Changes the menu in forward order Determines the new parameter value and changes the LCD monitor display to the next menu Sets the parameter value and changes the LCD monitor display to the next menu Cancels the new parameter value and changes the LCD monitor display to the next menu Clears the parameter value and changes the LCD monitor display to the next menu 2 Printer Overview 2 2 4 2 LCD Monitor and Light Indicators Status Function 10 11 12 13 14 15 16 17 LCD monitor POWER lamp ERROR lamp DATA lamp MEDIA SET lamp ROLL lamp SHEET lamp HEATER lamp Green Red Orange Orange Orange Orange Orange ON OFF Flashing OFF ON Flashing OFF ON OFF ON OFF ON OFF ON Flashing OFF The monitor displays the operation status and error messages of the printer The printer is on The printer is off An error has occurred The contents will be displaye
16. Guide 123 6 Maintenance 6 5 2 Replacing the Cutting Blade Read following information on when and how to replace the cutting blade 1 Replacement time Replace the cutting blade under the following conditions a Media cannot be cut cleanly b The message media Cut Error appears on the operation panel if a media cutting error occurs Raper Cut Error Heaters Cleaning Dut kr eed Lever Un seri CT c When the cut edge has scuffing 2 Replacement procedure Follow the steps below to replace the cutting blade Step 1 Ifthe printer is turned on make sure of the following I Printing or other operations are not performed Il Make sure that the display on the operation panel shows the Ready to Print Il The MEDIA SET light on the operation panel is OFF Step 2 Goto H Unlock Menu and press F2 Step 3 Open the front cover A Notes Replace the cutting blade as quickly as possible If you leave the carriage at the cutting blade replacement position the head may be clogged with ink Step 4 Slide the carriage to the middle of the platen Step 5 While pressing the cutting blade holder tab rotate the cutting blade holder lever in the direction shown in the diagram A Notes amp Do not push the cutting blade holder tab strongly or release it suddenly Doing so may cause the spring incorporated in the cutting blade holder to fly off Do not push in the cutting blade holder Doing so may cause t
17. Media Cut menu are disabled and the settings are changed to Off Refer to Media cut menu 68 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 4 4 OnCleaning Menu Set when cleaning should be performed automatically when the power is turned on 00 leaning OFF Little Normal Power full DFF 1 1 Setup items Parameters Description OnCleaning Power on cleaning is not performed Little Power on cleaning is performed L To shift to the previous hierarchy menu 4 3 4 5 MediaWidth Menu If media detection has not been performed during initialization the width of the media is set here It can be set in the following ranges 90 model 210mm 2240mm A Notes amp On the media width menu e Ifa value larger than the width of the media has been set media or the product may be contaminated by the ink during printing e Ifa value smaller than the width of the set media has been set media may not be cut correctly MediaWidth 210mm 2290mm 841mm F2 F4 gt ENTER Setup items Parameters Description MediaWidth 210mm lt 841mm gt To change media width by operating the following keys 2240mm e F2 key to increase the setup value e F4 key to decrease the setup value e ENTER key to confirm the setup value e CANCEL key to cancel the setup value 8265 8290 8365 8390 User Guide 69 4 Printer Operation 4 3 4 6 Prn Wipe Menu To take care of possible condensation on the he
18. PrintWode Print mode 1 For each setup value of Printing mode four settings of Printing Print mode 2 mode 1 Printing mode 4 can be set Print mode 3 Print mode 4 L CANCEL key to shift to the previous hierarchy menu 4 3 2 2 PrnMode Menu Perform various settings for Print mode For each setup value of Print mode four settings of Printing mode 1 Printing mode 4 can be set Pe od amp Condition Direction ReoegiPrr HeadSpeed 1 13 Prniiode 1 Weaving scanwWidth A Z Setup items Parameters Description PrnMode 1 4 1 2 Printing condition To set printing quality Printing direction To set print head moving direction for printing PrnMode 1 4 CANCEL key To shift to the previous hierarchy menu 8265 8290 8365 8390 User Guide 53 4 Printer Operation 4 3 2 3 Condition Menu Select the required printing quality eC ord it lon ed abl 728 728x360 Diag z 1 5 Setup items Condition 1 5 Condition 2 5 Condition 3 5 Condition 4 5 Parameters 360 x 360dpi 720 x 360dpi 360 x 720dpi Diag 20dpi 540x720dpi 720x 720dpi 1080x1080dpi 1440x720dpi 720x1440dpi Diag1440 dpi 1440x1440dpi 2160x1080dpi 1080x2160dpi Diag2160dpi 2880x1440dpi 1440x2880dpi xCondition 540x720 720x720 1080x1080 1440x720 360x360 Condi oon 720x1440 Diag1440 1440x1440 2160x1080 360x360 3 5 Condition 1080x2160 Diag2160 2880x1
19. actions 20 8265 8290 8365 8390 User Guide 3 Printer Setup 3 2 TURNING THE WINDER UN WINDER POWER ON OFF The switch in located on the power supply box Its status is marked with O and I pP Switched ON Power LED on control panel of winding system will light up Q Switched OFF Power LED on control panel of winding system will not be lid 8265 8290 8365 8390 User Guide 21 3 Printer Setup 3 3 CONNECTING THE NETWORK INTERFACE The procedure for connecting the network interface is explained below To connect the printer to the network environment follow the steps below A Caution amp Follow the instructions below when connecting the network interface cable Otherwise electrical shock or fire may occur o Do not touch the connector o Do not connect the network cable connector to the interface board having different specifications Step 1 Turn off the printer Step 2 Plug the connector of the Ethernet cable into the connector of the network interface board at the back of the printer 1 Network interface connector 2 Interface cable Step 3 Connect the other end of the Ethernet cable to the network A Notes Refer to Network interface board operation manual to use the network interface board 22 8265 8290 8365 8390 User Guide 3 Printer Setup 3 4 MEDIA HANDLING Media handling attaching media and setting media type are explained below 3 4 1 Loading Sheet Media
20. area of paper is fed before a print starts to obtain perfect quality temperature 3 3 Utility 1 3 3 3 CANCEL key To shift to the previous hierarchy menu Utility 2 3 Utility 8265 8290 8365 8390 User Guide 67 4 Printer Operation 4 3 4 2 ErrorDiso Menu To set display method to the operation panel when minor error occurred Error Disp OFF OFF Setup items Parameters Description ErrorDisp No ErrorDisplay pOn CCs To perform ErrorDisplay P TQ shift to the previous hierarchy menu 4 3 4 3 PaperDet Menu To perform detection of width and edge of the media when media has been initialized Faper Det Norma l IE ft TakeUpRoll RolilFeed Normal Cl i gt Setup items Parameters Description PaperDet To perform media detection automatically OFF No media detection media detection most right loaded centre loaded L e CANCEL key to shift to the previous hierarchy menu A Notes amp e The default setting is RollFeed as a result of the standard unwinder winder 100 with your unit e When setting Take up Mechanism on the Media Detection menu the following limits are applied to the operation of the product o For initial media only the media width is detected o Under normal conditions media cannot be sent backward o The media cannot be moved forward or backward from the Origin Setting menu o The settings in the
21. dust are involved in the Refer to Replacing occurred driving system remove them consumables 2 Make sure that the replaced parts are correctly installed 3 Power OFF the printer After 10 seconds or more power it back ON A Notes amp In error messages are code numbers indicating what kind of error occurred may indicate the command code of the error For the settings on a computer refer to the computer s operation manual 102 8265 8290 8365 8390 User Guide 5 Troubleshooting 5 4 WHEN MEDIA JAMS OCCUR If the loaded media gets jammed in the printer follow the steps below to remove the media Step 1 Press F4 to raise the pressure rollers Notes amp For raising or lowering the pressure rollers you can use the foot switch instead of the operation panel Step 2 Ifa piece of media or media dust is stocked in the printer open the front cover and remove the piece of media or media dust Caution Be sure not to pinch your fingers while opening and closing media cover 1 Front Cover Step 3 If there is an error requiring a restart power the printer OFF and ON again Step 4 Goto Media Handling in the User Guide to re load the media 8265 8290 8365 8390 User Guide 103 5 Troubleshooting This page has been intentionally left blank 104 8265 8290 8365 8390 User Guide 6 MAINTENANCE This chapter explains the necessary daily weekly and monthly maintenance of the p
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23. gt N ouvrez pas le couvercle quand l imprimante est en train d imprimer Ne touchez pas non plus le papier afin d viter que la qualite s aggrave gt Si vous ne comptez pas imprimer pendant un certain temps retirez le papier et mettez les rouleaux de pression en position lev e Sinon le support risque de se soulever et de se froisser et vous n obtiendrez pas de bonne qualit d impression aa Slot number of ink cassette La 2 a 4 se ey 7 le 2x4 colours Black Black 4x6 colours Black Transition Transition 6 8265 8290 8365 8390 User Guide 1 Safety Instructions 8265 8290 8365 8390 User Guide 7 1 Safety Instructions This page has been intentionally left blank 8 8265 8290 8365 8390 User Guide 2 PRINTER OVERVIEW 2 1 FEATURES The features of the printer are explained below 1 High speed output Achieve high speed printing maximum media width of 2280 mm and printing width up to 2250 mm 2 Wide variety of compatible media Adjustable head height can be adapted to various media thickness from 0 08 up to 1 1 mm 3 Vibrant Colour Reproduction To reproduce sharp and vivid colour either 4 or 6 ink colours are used for printing Ink cassette come in either 220ml or 440ml capacity with an IC chip that tracks the ink quantity in the cassette significantly improving productivity 4 Effective usage of media A media feed feature is provided allowing the user to feed media forward or backward to set
24. gt When alternating roll sheet media selection F2 gt When changing from media loading F3 gt When changing media type F4 Faper Init ialMenuy Roll eyer Lip szep 1 Setup items Parameters Description Media type F2 Roll media Alternates the roll media type Sheet media Roll media Set when loading roll media e Sheet media Set when loading sheet media Lever Down Up F3 Lever up Switches between up and down motion of the pressurizing Lever down lever Use this when starting over from the media setup Media Type F4 User 1 Set media type for printing User 2 For setup values of printing operation eight settings of user User 3 1 8 can be set User 4 Refer to Menu Overview User 5 User 6 User 7 User 8 28 8265 8290 8365 8390 User Guide 3 Printer Setup Step 3 Press the Enter key on the operation panel gt The media type has been set gt Media Initial is displayed on the LCD and the printer starts the media initial operation A Notes amp e The printer starts the media initial operation if you o Press the CANCEL key on the operation panel o Leave the printer for 10 seconds without doing anything Faper Initial Step 4 When the media initial operation finishes the printer moves to normal status gt The setting media loading procedure has been completed Ready to print Cut amp Feed Clearing Heaters Lever Doun ear ji MM 3 5 TEST PRINTING Follow th
25. media Check the media for curling or lift Use the recommended Refer to Media type off media Refer to Menu Overview When using media other than recommended media set the following items in the media setting menu e Media e HeadHeight e Stiff 94 8265 8290 8365 8390 User Guide 5 Troubleshooting 11 Media is damaged during media Initial A Notes Remove the jammed or damaged media No Possible cause Solutions References media media is not correct You did not load the media Refer to Loading media straight into the printer into the printer Foreign material such a piece of Clean the pressure Refer to Cleaning inside the media is attached to the pressure rollers printer rollers You used the printer in a location Use the printer in the Refer to Product Specifications with air conditioner or other specified environment location not appropriate for the specified environment printer Length or Width damaged tore curled media 12 Tracing media or other thin media cannot be detected No Possible cause Solutions References 1 You did not use recommended Use recommended Refer to Media type media media You used the printer in direct Use the printer in the Refer to Product Specifications sunlight or other locations not specified environment appropriate for the specified environment o ia 13 Media size is wrong during media Initia
26. ng Heaters Lever Down zer i MxM Step 9 Perform a nozzle check again and check the print head A Notes e When there are still some missing nozzles after some cleanings it could be possible that the ink cycle is not completely airtight To solve this moist the sides of the caps and perform a new cleaning e Moistening the caps can be done by unlocking the head with the TubingFlush menu e After moistening the caps perform another cleaning and NozzleCheck until no missing nozzles are established any more 130 8265 8290 8365 8390 User Guide 6 Maintenance 6 7 LONGSTORE PROCEDURE The purpose of this procedure is to place the 8365 8390 in a storage condition by removing the ink in the ink lines and replacing it with cleaning liquid It should be use to prepare the printer for transportation or whenever the printer will be left unattended for five days or more 6 7 1 Ready the Printer for LongStore Step 1 Atthe Printer Control Panel go to the LongStore menu SetupMenu 5 7 gt InkManager 2 2 gt LongStore gt F2 Step 2 Press F2 Yes The process consists of several cleaning loadings several air loadings and one ink loading The remaining time will be displayed on the Control Panel Message 1 Please remove cart 2 Ink Discharge 3 Please insert Cleaning cart 4 During washing wait for a while 5 Ink not filled ALL 6 Power OFF A Notes amp When a cleaning cassette is emptied during th
27. on the cut media menu If Take Up Roll has been set in the media detection setup menu When sheet media has been set Step 1 Make sure that the MEDIA SET lamp on the operation panel is off Step 2 Press the F1 key on the operation panel Ready to print Lut be fF ee Cleani ng Heaters Lever Down User i MEET Step 3 Press the F3 key on the operation panel to feed media to the desired position according to the procedure in Feeding media Cut amp Feed Cut Dist Ad3 Forward Backward Step 4 Media Cut ENTER or CANCEL I The media is cut at its position when the ENTER key has been pressed A Notes If the front edge of the roll media is not straight when you load new roll media you should cut its edge Cutting blades are consumable Replace them at regular intervals following Replacing the cutting blade 90 8265 8290 8365 8390 User Guide 5 TROUBLESHOOTING 5 1 INTRODUCTION This chapter explains troubles that may occur when using the printer and how to solve them If you encounter an error not described in this chapter refer to Error messages and contact your local Xerox Customer Service Representative 5 2 FAILURES AND MALFUNCTIONS OF THE PRINTER This section describes the failures and malfunctions of the printer not displayed as errors causes and solutions 1 The printer does not work after the power has been turned on No Possible cause Solutions Reference You did not plug
28. position setting value 42 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 1 3 TestPrint menu TestPrint TestPrint Setup NozzleCheck Palette Maintenance Adj Uni D Adj Bi D Dist Check 1 2 2 2 Setup items Parameters Description TestPrint 1 2 Performs setup printing TestPrint 2 2 Dist Check Adjusts the Step or Feed distance of the inkjet printer refer to Adjustment 8 1 TestPrint 1 2 2 2 CANCEL key shift to the previous hierarchy menu 4 3 1 4 MediaSet Menu MediaSet Media SheetSize Topfeed Mediacut TAL Setup items Parameters Description MediaSet media has been loaded setting when using roll media The method of cutting the media after printing is set here CANCEL key to shift to the previous hierarchy menu 8265 8290 8365 8390 User Guide 43 4 Printer Operation 4 3 1 5 Media Menu Set media type for printing Setup items Parameters Description Media 1 2 User media 1 To set the type of media used for printing For setup values of printing operation eight settings of user media 1 8 can be set Media 2 2 Media 1 2 2 2 CANCEL key to shift to the previous hierarchy menu 4A 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 1 6 User Menu Make various settings on user defined media In the User media menu for each setup value of following printing operation eight settings of user media 1 8 can be set A Notes
29. pressure rollers Standing in front of the printer take the media and pull it until there is equal tension on the left and right of the media Do not pull the media in the middle Lower the pressure rollers of the printer Set the unwinder REAR unit to AUTOMATIC The rear tensioning system will go to its initial position Close the front cover Start printing until the media reaches the front core of the winder OR feed the media without printing Use tape to fix the media end to the empty core installed at the winder unit Start taping the middle of the media then the both ends applying equal tension on both ends Set the winder FRONT unit to ACTIVE The front tensioning system will be activated Setup the printer to use the Winder At the Printer Control Panel go to the PaperDet Menu and press F3 TakeUpRoll 8265 8290 8365 8390 User Guide 27 3 Printer Setup A Notes A With a small intervention it is possible to reverse your winding direction Mount the twist cable between the control box and the front motorized unit cable 4 Notes amp You can use the roll off foot switch during loading of roll media 3 4 3 Setting Media Type The procedure for setting media type is explained below Step 1 Turn the printer on and load the media gt Once the media has been set the media initial menu will be displayed Step 2 Press one of the following keys on the operation panel and select the current media type
30. shown in Print 2 then you need to decrease the Step Adjust Printer Setting To do this i Press the F4 Key to decrease the Step Adjust Printer Setting li Then press ENTER iii Repeat 7 18 1 and 7 18 3 until there is no visible GAP between the different passes in the test pattern 8265 8290 8365 8390 User Guide 139 7 Adjustments This page has been intentionally left blank 140 8265 8290 8365 8390 User Guide 8 APPENDIX 8 1 PRODUCT SPECIFICATIONS Drop on demand Micro Piezo Inkjet Technology Variable drop mass output between 5 4 ng and 41 5 ng Automatic media thickness compensation Variable RIP controlled Head Height 2280 mm 2250 mm Media Thickness Range 0 08 mm 1 1 mm Diameter Maximum 300 mm Core 2 or 3 Weight Maximum 100 kg Colour Channels 8 colour channels 4 process colour output 8265 8290 8365 8390 2xCMYK speed set up Inks 8265 8290 8365 8390 CMYKLcLm photo tone rendering set up Ink Cassette Capacity 220 ml or 440ml Uni amp Bi directional output Interweaving Mirror Output Multi Copy Ink Status Origin Control Backlight LED 4 lines x 20 characters Automated 2 amp 3 Ethernet 10 100 auto Power Consumption 1400 VA 100 VA in stand by mode External Dimensions in mm W x D x H 3700 x 750 x 1250 Weight Power Supply AC 100 120 V AC 220 240 V auto switching Working Environment Temperature 18 28 C Humidity 40 80 no condens
31. the Heater B stands for the Fixer C stands for the Post Fixer D stands for the Dryer Press the CANCEL key to go to the previous menu 8265 8290 8365 8390 User Guide 49 4 Printer Operation 4 3 1 16 Dist Adj Menu To perform various settings for media feed compensation A Notes For details of the distance adjustment refer to Distance adjustment Dist Ad Frint 1 Print 2 Setup items Parameters Description Dist Adj Print Performs printing by media feed compensation A correction pattern with a width of 0 20 in steps of 0 10 is printed around the centre of the correction value currently set The menu changes to the Change Media Feed Correction Value menu Print2 Performs printing by media feed compensation for fine adjustment A correction pattern with a width of 0 02 in steps of 0 01 is printed around the centre of the correction value currently set L CANCEL key Shifts to the previous hierarchy menu 4 3 1 17 Change menu Change the distance adjustment value Change SH 0A 110 Bae ofp i00 ZA ENTER F2 F4 gt Setup items Parameters Description Change 90 00 lt 100 00 gt 110 00 Changes the media feed compensation value by operating the following keys e F2 key to increase the setup value e F4 key to decrease the setup value e ENTER key to confirm the setup value e CANCEL key to cancel the setup value 50 8265 8290 8
32. the good shape kit 6 3 1 1 Cleaning the wipers Step 1 Power ON the printer Step 2 Goto the WiperClean Menu and press F2 Step 3 Open the Front Cover Step 4 Clean the wipers 4 with a poly knit wiper Use some Mild Solvent cleaning liquid to remove drops of ink Caution It is recommended to wear gloves Step 5 Close the Front Cover Step 6 Press the ENTER key to exit the Wiper Clean Menu The carriage will cap in and be locked 8265 8290 8365 8390 User Guide 113 6 3 1 2 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 6 3 1 3 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 114 6 Maintenance Tubing Flush and Maintenance Station Cap Flush Power ON the printer Go to SetupMenu 6 7 and press F4 to select TubingFlush Open the front cover Use a pipette to flush the caps with Mild Solvent Cleaning Liquid Flush the caps until the color of the mousse in the cap does not change anymore 1 Pipette 2 Caps Close the Front Cover To stop the tubing flush cycle press enter Cleaning the edge of the cap Power ON the printer Go to the H Unlock Menu and press F2 Open the Front Cover Slide the carriage to the left to access the capping station Clean the edges of the caps with the cleaning swab Close the Front Cover Press the ENTER key to exit the H Unlock Menu The carriage will cap in and be locked 8265 8290 8365 8390 User Guide 6 Maintenan
33. the product The items on the File Management menu are displayed if a hard disk has been installed in the product Parameters Setup items SetupMenu 1 7 SetupMenu 2 7 SetupMenu 3 7 SetupMenu 4 7 SetupMenu 5 7 SetupMenu 6 7 SetupMenu 7 7 SetupMenu 1 7 7 7 InkStatus OriginSet TestPrint MediaSet Print mode setting Command setting Layout setting Function setting Roll setting Centronics setting Network setting Utility setting File management setting Initialize setting Data dump Ink Manager Head Unlock Wiper clean Tank change Tubing Flush Version Check A Notes amp By using the software server RIP option some setups for printing can be set by the RIP For details refer to the operation manual of the products 40 Description Displays the information ink status for each ink cassette installed in the ink cassette slot Sets the printing start position origin for printing data Performs test printing Makes various media settings Makes various print mode settings Makes various printer command settings Makes various layout function settings Makes various processing printing data settings Makes various roll media settings Sets Centronics Interface communication mode Makes the settings for the network interface Makes various advanced function settings Makes various settings for the processing method of the printing data sent from computer to the in
34. they are totally empty Ready to print Heaters Cleaning Cut ef eed Lever Up Near End 1 b The ink cassette becomes empty o The following message is displayed on the operation panel o Printing operation stops o Replace with a new ink cassette as soon as possible InkStatus No ink 123 A Notes amp When the ink runs out or is low the ink colour is indicated as follows e 1 8 The number of the ink cassette slot Refer to Installing ink cassettes e All All inks 2 Types A Notes e For detailed information on ink cassettes refer to the following Price List e The printer is designed for use with 8265 8290 8365 8390 Ink cassettes If you do not genuine products printouts may become faint and the printer will not be able to detect the end of ink e The warranty will not cover repairs will require a fee a breakdown 8265 8290 8365 8390 User Guide 121 6 Maintenance 3 Replacement procedure Caution amp e When handling ink cassettes be careful that ink does not get in your eyes or on your skin However if this happens flush immediately with water Otherwise your eyes may become congested or slightly inflamed If you feel discomfort consult a doctor immediately e Do not disassemble ink cassettes Otherwise ink may get in your eyes or on your skin e Only use 8265 8290 8365 8390 Ink and appropriate cleaning liquid A Notes Do not disassemble ink cassettes Disassembled ink ca
35. to insert the wiper Be sure that the wiper clicks in the wiper correctly as shown below holder When standing in front of the machine Step 7 Close the Front Cover Step 8 Press the ENTER key to exit the Wiper Clean Menu The carriage will cap in and be locked A Notes amp e Be careful not to break the lips of the wiper arm while installing the wipers e Do not touch the wipers with your bare hands to avoid fat or dirt get in contact with the wipers and automatically the nozzle plate Use a pair of tweezers to avoid this Clean wipers with appropriate cleaning liquid in case of dirt 8265 8290 8365 8390 User Guide 109 6 Maintenance 6 2 3 2 Replacing the sponge in the spitting box 4 Notes Use gloves and tweezers to change the absorbent in the flushing box Step 1 Power ON the printer Step 2 Go to the H Unlock Menu and press the F2 key to unlock the carriage Step 3 Open the Front Cover Step 4 Slide the carriage to the left to access the flushing sponge Step 5 Remove the old flushing sponge with tweezers See image below 1 Sponge 2 Tweezers 3 Gloves Step 6 Install the new flushing sponge in the flushing box A Notes Make sure that the 2 holes are on the right side of the flushing box and that the pins of the black box are in the holes of the absorbent 1 Two holes 2 Pin of black box Step 7 Close the Front Cover Step 8 Press the ENTER key to exit
36. 0 Log 0 Log 0 Log 0 Log 0 Log 0 Log 0 Log 0 Log 0 Log 0 Log 0 Log 0 8265 8290 8365 8390 User Guide 4 PRINTER OPERATION 4 1 PRINTER STATUS The status of the printer is explained below 4 1 1 Normal Indicates that the printer can receive print data when media is loaded You can also change printer settings using the operation panel The content displayed on the LCD monitor of the operation panel is as follows Ready toa print 2 gt CutiFeed Cleaning lt 3 4 Heaters Lever Down 5 zer ALAM 6 gt Si it E lt No Position Description 1 1st line Displays the current status of the printer Depending on the status the contents may be displayed in 2 to 4 lines Left of 2nd line Displays the function assigned to F1 key Right of 2nd line Displays the function assigned to F2 key Left of 3rd line Displays the function assigned to F3 key Right of 3rd line Displays the function assigned to F4 key Left of 4th line Displays the currently set media type Right of 4th line Displays the approximate amount of remaining media that is currently set Units m However the amount is displayed only when either Roll media 1 Roll media 2 or Roll media 3 is selected in the Roll media setting menu N 01 amp GW DN 4 1 2 Setting Menu Display In the SetupMenu changes can be made to the printer settings The content displayed on the LCD monitor of the operation panel is as
37. 3 5 1 Setup List Use this function to check the current status of the printer Setup List InkStatus C 5 Of8 WS di Type 5 O18 wis O18 PROM MS OPE 0 5 oe VRAN Y pig sh 938 IntSupply Off Paper S tup Hadia HSER okOryTing Qi g Thickness 240ua Chipdgr Cas Dist Adj H Hel ght glddie zilitia Noreal Cul Site Lengeh Top Feed Madlacul Agto Roll tuk fell Poul tlonOifaakx jan Posltlondifaaky mm Resolution J hdpl OnlineTigar Jogee Layout Setup Off ote dolnt EubPos Utility ErrorOlsplay Off Autocleaning ROllFaed Walt OFF Prini QFF dilen BalorePrint 0FF hour Of PaperDet PowarQaCleaalnage Off Width Caotyele Slantch 8265 8290 8365 8390 User Guide Information lot Piotwodal Colordode Cond tig interlace Direct lon Wiar lag ScanWidth RapastCat lat Time Heedspeed Floldoded ColorModa Condit lon loterLace Direction Weaving Scanwlath Aepeaicnt int Time Heacspedd Function CMY gt BL AcE Seale Mirror Mode SerlalWo WS2E 160710 Temp Tt AJA000 65 lerror eV ax 100A O lone d None y 1 00 Wone d Woao Opt Memory 7S6ME 7 None F Wone 4Col Homa a SiOx 720 peas Hallir a Fleture Media a 0 Dret Wornal 4Col Moma 3607360 pase BIO lqn Print 0 Dii Hormel RoliSet
38. 365 8390 User Guide 4 Printer Operation 4 3 1 18 Dist Adj Menu Indicates that the Distance Adjustment test print is printing Dist Ad Printing gt C a Po el Setup items Parameters Description Dist Ad Data Now printing by media feed compensation Wait for a while until printing has been finished e CANCEL key to perform following operations e Media feed correction printing has been finished e To eject media e To shift to the previous hierarchy menu 4 3 1 19 SheetSize Menu When loading a sheet of media set the method for detecting the size of the media SheetSize Length Length 171 Setup items Parameters Description SheetSize After setting shift to the previous hierarchy menu A Notes amp e When using sheet media other than recommended media set to blank form vertical or blank form horizontal e The following size of sheet media can be set o ISO series AO A1 A2 A3 A4 o JIS series B1 B2 B3 B4 o ARCH series A B C D 8265 8290 8365 8390 User Guide 51 4 Printer Operation 4 3 1 20 TooFeed Menu Set the amount of media to be fed when printing begins Make this setting when using roll media 2 op Feed A mm AAA mm 1M mm F2 F4 gt ENTER Setup items Parameters Description TopFeed lt Omm gt 400mm To feed media at the start of printing Set when printing on roll media e F2 key to increase the setup val
39. 4 AUTHORIZED SERVICE PROCEDURES ie Z Action Change dampers Change pumps Change tubes from pumps gt Waste bottle Change spitting box tube L connection Change capping station Change cap assembly maintenance station Apply grease on head up down cams when needed Apply grease on Y motor belt when needed Apply grease on roller path carriage when needed O Apply grease on capping station camm gears when needed 1 Dust removal in fan area underneath print platform gt OONODOOABRWDND Maintenance Action 6 1 X X 2 X X 3 x xX 4 X X 5 x 6 xX T7 X X 8 X x 9 X xX 10 x xX 11 X X A Notes amp e All cleaning in Ink areas must be done with Xerox cleaning solution e Above maintenance cycle is based on use 8 hours day 5 days week and 44 weeks year If machine is used more maintenance periods will come earlier 120 8265 8290 8365 8390 User Guide 6 Maintenance 6 5 REPLACING CONSUMABLES This section explains when to replace ink cassettes roll media or the cutting blade and the procedures for replacement 6 5 1 Replacing Ink Cassettes Read the following for information on when and how to replace ink cassettes 1 Replacement time Replace ink cassettes under the following conditions a The ink remaining in the ink cassette is low o The following message is displayed on the operation panel o Printing operation is continued o Prepare new ink cassettes before
40. 440 1440x2880 360x360 4 5 1 Condition Diag2880 360x360 Description 2 5 J The display changes to interlace setup items after the print quality items settings have been finished Condition 5 5 Diag2880dpi Condition 1 5 5 5 CANCEL key To shift to the previous hierarchy menu 54 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 2 4 Direction Menu Set print head moving direction for printing Direct ion UniDir BiDir BiDir STAN Setup items Parameters Description Direction Prints in one direction Prints bi directionally L CANCEL key To shift to the previous hierarchy menu 4 3 2 5 RepeatPrn Menu Make settings for the repeat print Rep eat Fr rit Crit IntervalTime Ci 1 gt Setup items Parameters Description RepeatPrn CANCEL key To shift to the previous hierarchy menu 4 3 2 6 Count Menu Set the number of repeats per line of printing wort i cnt 99 crt i cnt gt ENTER F2 F4 Setup items Parameters Description Count lt Once gt to 99 times To change repeat times by operating the following keys e F2 key to increase the setup value e F4 key to decrease the setup value e ENTER key to confirm the setup value e CANCEL key to cancel the setup value 8265 8290 8365 8390 User Guide 55 4 Printer Operation 4 3 2 7 IntervalTime Menu Set interval tim
41. Printer Operation 4 4 OPERATING FROM THE CONTROL PANEL This section describes functions operated on the operational panel when the printer is in the normal status A Notes For information of the name and function of each key refer to Operation panel 4 4 1 Feeding Media When you want to feed media forward or backward follow the steps below Step 1 Verify the following regarding the condition of the printer I Itis not currently printing Ready to print lit amp Feed Cleaning Heaters Lever Down eee tb Step 2 Press the F1 key of the operation panel I To shift to the feed amp reel menu Cut amp Feed Cut Dist Ad3 Forward Backward Step 3 Press the F2 key of the operation panel I To shift to the Dist Adj menu Change Dist Adj 90 00 110 00 100 25 F2 F4 gt ENTER Setup items Parameters Description Change Dist Adj 90 00 110 00 Change the distance adjustment value by operating the following keys e F2 key to increase the setup value e F4 key to decrease the setup value e ENTER key to confirm the setup value e CANCEL key to cancel the setup value 84 8265 8290 8365 8390 User Guide 4 Printer Operation Step 4 Press the F3 key or the F4 key on the operation panel I The product will perform following operations Parameters Setup items Key name Cut amp Feed Description Feeds media forward Feeds media backward A Notes If
42. Width MediaWidth FullwWidth DataWidth C1 1 Setup items Parameters Description Drying time scanWidth DataWidth Carriage moves only over the printing area Short MediaWidth Carriage moves over the media Depending on MediaWidth Lon oo O FullWidth Carriage moves over the full width FullWidth MediaWidth DataWidth 4 3 2 11 Command Menu Perform various settings for printer commands Comma rid W Step Resolu OrlineTimer C1 1 Setup items Parameters Description Command 1 2 To set the units for amount of movement for printing Makes settings for image resolution while printing with image data OnlineTimer Makes settings for the time between the end of receiving printing data from a computer and recognizing the end of printing data ee CANCEL key to shift to the previous hierarchy menu 8265 8290 8365 8390 User Guide 59 4 Printer Operation 4 3 2 12 Step Menu Set the units for amount of movement for printing aS ee ae Zl Wie mm G WSS mm 0 010 mm Ci i3 Setup items Parameters Description Step lt 0 010mm gt To set the printing units to 0 010mm lt 0 025mm gt To set the printing units to 0 025mm f To shift to the previous hierarchy menu A Notes Please note that some software packages use the step per mm terminology in which case a program step of 0 025 mm corresponds with 40 steps per mm and a program step of 0 010
43. XEROX man _ 701P48331 8265 8290 8365 8390 Wide Format Color Printer User Guide COPYRIGHT NOTICE COPYRIGHT 2008 Xerox All rights reserved This document may not be reproduced by any means in whole or in part without written permission of the copyright owner This document is furnished to support the Xerox 8265 8290 8365 8390 Wide Format Color Printer Series In consideration of the furnishing of the information contained in this document the party to whom it is given assumes its custody and control and agrees to the following The information herein contained is given in confidence and any part thereof shall not be copied or reproduced without written consent of Xerox This document or the contents herein under no circumstances shall be used in the manufacture or reproduction of the article shown and the delivery of this document shall not constitute any right or license to do so WEEE regulations Environmental information Disposal of your old product Your product is designed and manufactured with high quality materials and components which can be recycled and reused When this crossed out wheeled bin symbol is attached to a product it means the product is covered by the European Directive 2002 96 EC Please inform yourself about the local separate collection system for electrical and electronic products Please act according to your local rules and do not dispose of your old products with your normal ho
44. You can use the following sheet media with your printer Ev meet mM teltam 2280 mm Printing Width Up To 2250 mm To load sheet media follow the steps below A Notes If roll media is attached to the printer wind the media up and then load the sheet media Step 1 Turn the printer on Step 2 The printer starts the initialize operation gt The following message is displayed on the operation panel Faper End ut be fF eee Cleari rig Heaters Lever Down SA A Notes If you do not want to use the media detection at the media initialization Set to OFF in the media detection setup item Step 3 Verify if the sheet lamp on the operation panel is unlit Step 4 Press the F4 key on the operation panel to lower the pressure rollers gt The MEDIA SET lamp will light orange gt The following message is displayed on the operation panel Flease set paper Lut be f ecd Cleari ng Heaters Lever Doun Hzer i XKAM 8265 8290 8365 8390 User Guide 23 3 Printer Setup 4 Notes When raising or lowering the pressurize rollers you can use the foot switch instead of the operation panel Step 5 Open the front cover amp Caution amp Be careful not to pinch your fingers when opening and closing the front cover Step 6 Load the sheet media into the insertion slot at the front of the printer 1 Sheet media 2 Insertion slot Step 7 Set the right edge of the media so that it is para
45. ad nozzle plate it is possible to wipe while printing AP ell oe OFF Low DFF P ENTER F2 F4 Setup items Parameters Description Prn Wipe No wiping during printing After printing 10 passes wiping cycle will be performed Middle After printing 16 passes wiping cycle will be performed After printing 22 passes wiping cycle will be performed P CANCEL key To shift to the previous hierarchy menu 4 3 4 7 SmartToo Menu This feature will take care of a feed of 5 centimetres before every print To start printing on media which is pre heated This function will only be visible when the B heater is activated smart Pops Lit 0f Setup items Parameters Description SmartTop No media feed of 5 centimetres A media feed of 5 centimetres a e S e CANCEL key to shift to the previous hierarchy menu 4 3 4 8 AutoClean Menu Printer performs an automatic cleaning before or during printing Or during an idle period of 1 hour of more wut ol legn Waiting Printing Bet oreFfrint cizi Setup items Parameters Description AutoClean Waiting To perform a little normal powerful cleaning while printer is idle for 1 2 3 4 5 6 9 12 18 24 hours Printing To perform a little normal powerful cleaning after 5 10 15 20 30 45 60 90 120 150 180 minutes of printing Before Printing To perform a little normal powerful a cleaning before every job Po FCANCEL key to s
46. all nozzles are present Step 4 At the Control Panel press the Cancel button until Control Panel Screen displays Ready to Print Step 5 Press the UP Arrow Menu Key Step 6 Press F3 Test Print Step 7 Press the UP Arrow Menu Key Step 8 Press F3 Dist Check The printer will start printing following test pattern 8265 8290 8365 8390 User Guide 137 7 Adjustments Step 1 To evaluate the print you should look for gaps or overlaps between the different passes Examples For print 1 the step is too small overlap is visible Step overlap Step too small Print 1 For print 2 the step is too big there is a gap visible Step gap Step too large i m a 7 Print 2 138 8265 8290 8365 8390 User Guide 7 Adjustments 7 3 3 Modify the Step Adjust Printer Setting Step 1 Step 2 Step 3 Step 4 At the Control Panel press the Cancel button until Control Panel Screen displays Ready to Print Press F1 Cut amp Feed Press F2 Dist Adj Change the Step Adjust Printer Setting a Ifthe Dist Check Test Pattern has OVERLAP as shown in Print 1 then you need to increase the Step Adjust Printer Setting To do this i Press the F2 Key to increase the Step Adjust Printer Setting li Then press ENTER iii Repeat 7 18 1 and 7 18 3 until there is no visible OVERLAP between the different passes in the test pattern b Ifthe Dist Check Test Pattern has a GAP as
47. amp SS SSeS SS SSSeSSs amp amp amp Se i S 6 8 88888888888888 SSS SeSeSesSe SSN e Hee e4 Ge Sa SSeS SSSSSESESETDSS SSS SS SS SSSSSESSSSSSSSESSSS ey Ae ey Sp a he em GD ee Ge Se TILT 8265 8290 8365 8390 User Guide 33 3 Printer Setup 3 5 4 Maintenance Record Use this function to check the life cycles of the printer parts A Notes amp A part s life cycle is shown by the amount of the mark When a part s life cycle comes to an end the mark reduces 34 a a a a e l S version nk nk nk nk nk nk nk Ink cart cart Cart Cart Cart Cart Cart Cart Cutter Life Page Count Waste nk CR Motor Life PF Motor Life Head Life Cleaner Life Pump Life Head Unlock Media Feed ChipMar ChipMor ChipMgr ChipMgr ChipMagr ChipMgr ChipMgr ChipMgr ChipMgr ChipMgr ChipMgr ChipMgr ChipMgr ChipMor ChipMgr ChipMgr ChipMgr ChipMgr ChipMgr ChipMgr Printer Printer Printer Printer Printer Printer Printer Printer Printer Printer Printer Printer Printer Printer Printer Printer Printer Printer Printer Printer Maintenance Record e e e e E a a a a a a a a 5x 3 00fmA EkkkkkF EkkkkkF Edda t EkktkkkF ExwaakF Etter ExtaakF Exeter EwwkekE 1238 Exkee F ExktkkkF E ktkk F Exar Extek F Eber 6 2199 0 Log Q Log 2000 Loge 108 Log 0 Log 0 Log 0 Log 0 Log
48. and closing the front cover e Follow the instructions below when connecting the network interface cable Otherwise electrical shock or fire may occur O Do not touch the connector Do not connect the network cable connector which has not the same specifications as the interface board e When cutting the roll media be careful of the following Incorrect handling can result in injury to the hands and fingers from the razor blade O When holding the media do not place fingers over the media cut groove O Move the razor blade slowly along the media cutting groove e Do not use thinner benzene alcohol or other active agents Doing so may result in damage or paint peeling from the casing e Be careful not to spill water inside the printer Doing so may result in a short circuit e Be careful not to touch the heaters during or after operation Doing so may result in burns e Only use Xeror Ink and appropriate cleaning liquid e Never open the covers fixed with screws except the left cover Doing so may result in electrical shock or a malfunctioning of the printer e Do not touch the cutter blade Doing so may result in bodily injury e Do not cut hard objects or drop the cutter Doing so may damage or chip the cutter blade e Do not bend or pull the waste fluid tube Doing so may cause that the waste fluid will leak out and malfunction of the product e Do not touch the cleaning wiper or the head cap unit with bare hands Use a dust fre
49. ater A 20 50 C Fixer Heater B 20 40 C Post Fixer Heater C 20 70 C Dryer Heater D 20 50 C gt max 50 C max 40 C max 70 C max 50 C Function Open the pores to make the media more receptive for 8365 8390 Mild Solvent Ink To establish optimum fixation onto the media coated and uncoated Optimizes the dot gain control The post fixer finalizes the fixation process and helps to make the prints touch dry The dryer completes the drying for compatibility with the take up in combination with higher output speeds Stickiness of printed banner materials is improved e For user 1 and user 8 default settings are as follows O PreheaterA 50 C O Fixer B 40 C O PostFixerC 50 C O Dryer D 50 C e For users 2 7 by default the heaters are still OFF 8265 8290 8365 8390 User Guide 2 2 4 Printer Control Panel 2 Printer Overview The operation panel is used to set operational conditions display the status of the printer and set other functions The names and functions of the operation keys and status lamps are explained below 10 2 4 12 Ta 14 SS MEDIA SET CANCEL 17 Mh HEATER 1 5 CS MEDIA 16 E SHEET 6 9 2 2 4 1 Operation keys No Name Normal 1 POWER key Turns the printer on and off 2 F1 key Executes the function assigned to F1 3 F2 key Executes the function assigned to F2 4 F3 key Executes the function assigned to RO 5 F4 key Executes the function assigned to
50. ation Operating 54 dB or less Standard Optional Item Air Purification System RIP Specifications See the RIP User Documentation 8 2 NETWORK INTERFACE SPECIFICATIONS Item Specifications NetWork Type Ethernet IEEE802 3 NetWork I F 10 Base T 100 Base TX automatic switching RJ 45 connector twisted pair cable category 5 K O O x M TCP IP Functions e Automatic protocol recognition e Transmission speed up to 4 MB s 8265 8290 8365 8390 User Guide 141 8 Appendix This page has been intentionally left blank 142 8265 8290 8365 8390 User Guide Prepared by Xerox Corporation Global Knowledge and Language Services 800 Phillips Road Bldg 0218 01A Webster New York 14580 9791 USA 2008 by Xerox Corporation All rights reserved Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Printed in the United States of America XEROX and all Xerox product names mentioned in this publication are trademarks of XEROX CORPORATION Other company trademarks are also acknowledged PANTONE is a registered trademark of Pantone Inc Changes are periodically made to this document Changes technical inaccuracies and typographic errors will be co
51. ce 6 3 2 Weekly Maintenance At the end of the week ink has to be removed from some parts so it cannot harden Otherwise some parts will break down or result in bad print quality After performing a weekly maintenance do not forget to perform the daily maintenance afterwards 6 3 2 1 Cleaning the area around the caps Step 1 Power ON the printer Step 2 Goto the H Unlock Menu and press F2 Step 3 Open the Front Cover Step 4 Slide the carriage to the left to access the capping station Step 5 Clean the area around the caps with a poly knit wiper If you see ink dust or some thing else clean it immediately so it can not influence the print quality Step 6 Close the Front Cover Step 7 Press the ENTER key to exit the H Unlock Menu The carriage will cap in and be locked 6 3 2 2 Cleaning around the bottom of heads Step 1 Open the left maintenance covers by removing the four screws Step 2 Power ON the printer Step 3 Goto the H Unlock Menu and press the F2 key to unlock the carriage 8265 8290 8365 8390 User Guide 115 6 Maintenance Step 4 Open the Front Cover Step 5 Slide the carriage into the left maintenance area Step 6 Clean the edges of the heads with a cleaning swab wet with Mild Solvent Cleaning Liquid Make sure you do not touch clean the nozzle plate this would lead to poorer print quality Caution Make sure not to touch the nozzle plate This could lead to poorer prin
52. d on the LCD monitor Either there is no error or the power is off The printer is receiving print data The printer is analyzing received data The printer is waiting to receive print data The pressure roller is in the release position Media has not been loaded The pressure roller is in the secured position The media has not been loaded The media type is set to roll media The media type is set to sheet media The media type is set to sheet media The media type is set to roll media The temperature of the heating elements is the requested temperature The real temperature is the same as the requested temperature The heating elements are warming up The real temperature is different as the requested temperature The heating elements are powered OFF 8265 8290 8365 8390 User Guide 2 Printer Overview 2 2 5 Winder Front a 4 No Name Function 1 Front tensioning system Adjust the tension between the print platform and the winding system 2 Operation panel To control the unwinder winder 100 manually or automatically 3 PCB Box Contains the boards to control the UW W 100 4 Motorized roll unit Supports and winds up the roll media 5 Roll unit bar Supports the roll units 6 Roll unit Supports the roll media 2 2 6 Unwinder Rear No Name Function 1 Rear tensioning system Adjust the tension between the print platform and the unwinding system 2 Rollunit Supports the roll media 3 Motorize
53. d roll unit Supports and unwinds the roll media 4 _ Roll unit bar Supports the roll units 8265 8290 8365 8390 User Guide 15 2 Printer Overview 2 2 7 Winder Un winder Control Panel Name Function Part of the operation panel controlling the unwinder 100 Part of the operation panel controlling the winder 100 Print Side Selector In case you loaded media with printed side on the outside select OUT otherwise select IN Unwinder 100 switch Toggle between Manual 0 and Automatic I mode LED lights up when pushing one of the buttons 3 Unwinder 100 Motor turns LED flashes LED Automatic Motor is off LED is out Motor accelerates LED burns continuously Backwards button 6 Winder100 swith Toggle between Manual 0 and Automatic I mode LED lights up when pushing one of the buttons 7 Winder 100 LED Automatic Motor turns LED flashes Motor is off LED is out 8 Backwards button Roll off winder _Roll off winder 9 Forwards button Roll up winder______ Roll up winder 16 8265 8290 8365 8390 User Guide 2 Printer Overview 2 2 8 Winder Un winder Operation Labels The operation labels mentioned below are attached to areas to which attention should be paid A Notes amp Make sure that all labels can be recognized If text or illustrations are invisible clean the label When cleaning labels use a cloth with water or neutral detergent Do n
54. de 4 Printer Operation 4 3 3 Setup Menu 3 7 eet Up Meru Moll Set up ert ro Net work Cf 73 4 3 3 1 RollSetup Menu Perform various settings for roll media Rollset up Disable Rolli Rell Rolls LHisable Setup items Parameters Description RollSetup Set this when roll media setup is not used Roll For each setup value of roll media 3 settings of Roll media 1 Roll Roll2 media 3 can be set Roll3 L CANCEL key To shift to the previous hierarchy menu 8265 8290 8365 8390 User Guide 63 4 Printer Operation 4 3 3 2 Roll Menu Set media roll length ceo 1 1 m 393 m F2 F4 Setup items Parameters Description Roll 1 4 1 m to lt 30 m gt to 99 m To change roll media length by operating the following keys e F2 key to increase the setup value e F4 key to decrease the setup value e ENTER key to confirm the setup value e CANCEL key to cancel the setup value 4 3 3 3 Centro Menu Set communication mode to Centronics interface Centro Centro Bilentroa f1 1 Bitentra Setup items Parameters Description Centro To set communication mode to Centronics mode To set communication mode to Bi Centronics mode L To shift to the previous hierarchy menu 64 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 3 4 Network Menu Make the settings for the network interface A Notes The Network Settings me
55. djustments 7 2 BI DIRECTIONAL ADJUSTMENT The Bi directional Bi D Adjustment is used to set the timing of a print head when using bi directional printing It ensures that the left to right pass of the carriage Adjustment Pass is aligned with the right to left pass Reference Pass It should be performed whenever the printing environment or the media type is changed Step 1 Power ON the printer and setup the media at the control panel Step 2 Print the Bi D Test Print At the control panel navigate to Setup Menu 1 7 and select F3 TestPrint gt F4 Adj Bi D There may be a slight delay between the time that the Bi D Test Print is selected and the time that it actually prints Step 3 Analyze the Bi D Test Print Beginning with Print Head 1A observe the Adjustment Lines in relation to the Reference Lines Select the number 1 7 on left side of the test print where the Reference Line and the Adjustment Line are best aligned For example in the figure below number 4 is where the Reference Line and the Adjustment Line are aligned the best for Print Head 1A Alignment B1 D 1a 1b 2a 2b 3a 3b 4a 4b Reference Line l l Adjustment Line 1 8265 8290 8365 8390 User Guide 135 7 Adjustments Step 4 At the Control Panel press either the F2 key or F4 key to select the number determined in the previous step Using the previous steps example you would press
56. e e Ifa warning label is damaged lost or cannot be recognized replace the label When replacing warning labels contact your local Xerox Customer Service Representative 1 4 2 Locations and Types of Warning Labels The locations of warning labels are shown below 1 4 2 1 Location and Types of Warning Labels on the Front of the Printer 4 8265 8290 8365 8390 User Guide 1 Safety Instructions gt Cleaning the wipers pm Every Month Every Month Ar Biweekly ee We 2 Please refer to the User s Guide or the in the box documentation for more details HEATER SYSTEM gt MEDIA DIRECTION A max 50 C B max 40 C C max 70 C D max 50 C 8265 8290 8365 8390 User Guide 1 Safety Instructions gt Do not open the front cover or touch the media during printing This will result in poor image quality gt If no printing is to be done for some time remove the media and put the pressure rollers in the up position Otherwise the media may lift up and become wrinkled and you will not be able to obtain good printing results gt ffnen Sie w hrend des Druckens die Frontabdeckung nicht und ber hren Sie das Druckmaterial nicht Wenn Sie wahrend l ngere Zeit den Drucker nicht benutzen nehmen Sie das Druckmaterial heraus und stellen Sie die Drucksrollen in die obersten Position Sonst kann sich das Druckmaterial aufheben und zerknittern und demzufolge erzielen Sie keine gute Druckergebnisse mehr
57. e Long Store procedure remove the empty one and replace it by a new one Only the last cycle will be repeated Although the full time 29 minutes is mentioned again on the panel Step 3 After powering OFF the machine the Waste Bottle tubes should be mounted on the nipple plate at the bottom of the machine This will prevent air from entering into the ink lines and drying out the print heads 6 7 2 Starting up after a LongStore Message Time 1 Power ON without Ink Cassettes installed a 2 Insert Cartridges 3 Auto InkFill A Notes amp When powering ON and the ink cassettes are already installed the message Not Original Ink will be displayed Remove 1 and reinsert it to continue the procedure 8265 8290 8365 8390 User Guide 131 6 Maintenance This page has been intentionally left blank 132 8265 8290 8365 8390 User Guide 7 ADJUSTMENTS 7 1 UNI DIRECTIONAL ADJUSTMENT The Uni directional Uni D Adjustment is used to align print head 2 3 and 4 Adjustment Head to print head 1 Reference Head for uni directional printing right to left only It should be performed whenever the printing environment or the media type is changed Step 1 Power ON the printer and setup the media at the control panel Step 2 Print the Uni D Test Print At the control panel navigate to Setup Menu 1 7 and select F3 TestPrint gt F3 Adj Uni D There may be a slight delay between the time that the Uni D Test Print is s
58. e cloth and gloves to clean e Do not tilt the printer stand it against a wall or turn it upside down Doing so may cause ink to leak inside the printer Movement after transport is also not covered by the warranty e The equipment that you bought requires the extraction and use of natural resources for its production It may content hazardous substances for the health and the environment In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources we encourage you to use the appropriate take back system Those systems will re use or recycle most of the materials of your end life equipment in a sound way If you need more information on the collection re use and recycling systems please contact your local or regional waste administration 8265 8290 8365 8390 User Guide 3 1 Safety Instructions 1 4 WARNING LABELS The handling attachment locations and types of warning labels are explained below Warning labels are attached on areas which require attention Read and understand the positions and contents thoroughly before performing your work 1 4 1 Handling the Warning Labels Be sure to note the following when handling the labels A Notes e Make sure that all labels can be recognized If text or illustrations cannot be seen clearly either clean or replace the label e When cleaning labels use a cloth with water or neutral detergent Do not use a solvent or gasolin
59. e for the repeat print 7 Aterva l Time Wl Yi sec a J sec Vi E r Setup items Parameters Description IntervalTime lt 0 0 sec gt to 0 1 to 5 0 sec To change interval time by operating the following keys e F2 key to increase the setup value e F4 key to decrease the setup value e ENTER key to confirm the setup value e CANCEL key to cancel the setup value 4 3 2 8 HeadSpeed Menu Only applicable when printing in 360dpi Head Sp eed Norma l Normal Setup items Parameters Description HeadSpeed Print at normal speed of 360 dpi Print at the speed of 720 dpi slower more drying time L CANCEL key To shift to the previous hierarchy menu 56 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 2 9 Weaving Menu Without weaving ON an image is completed formed by printing a series of complementary rectangular shaped stripes bands swaths passes Inherent to classic inkjet printing is that ink drying effects stepping mismatch miss firing nozzles show up in the printed image via ink bleeding and various types of banding By switching ON one of the weave patterns you will give the traditional rectangular print swaths a wave shaped look that will save you time and boost your output quality Difficult images will print smoother banding will be suppressed neutralized and you will have to spend less time fine tuning your printer to create great looking output Mor
60. e media is damped Replace with new media Refer to Replacing media You used folded creased or curled media Check the media for curling or lift Use the recommended Refer to Media type off media Refer to Menu Overview When using media other than recommended media set the following items in the media setting menu Media HeadHeight Stiff 6 Printing position is not correct some positions are not printed No Possible cause Solutions References is not correct You used the scale or mirror Turn off the scale or Refer to Menu Overview setting mirror setting or make the setting again position starting position setting or make the setting again You set the origin or starting Turn off the origin or Refer to Menu Overview 92 8265 8290 8365 8390 User Guide 5 Troubleshooting 7 Media jams occur frequently Notes We cannot ensure correct media feeding with media other than recommended media No Possible cause Solutions References media media You used the printer in an Use the printer in the Refer to Cautions on handling environment other than the media specified environment You used old media Replace with new media Refer to Replacing media You used folded creased or curled media items in the media setting menu e Media e HeadHeight e Stiff 5 Check the media for curling or lift Use the recommended Refer to Media type m
61. e steps below to do a test print and confirm if your printer operates correctly Step 1 Turn the power of the unit ON and load the media Step 2 Make sure that your printer is in normal status Step 3 Press either the MENU 7 key or MENU J key on the operation panel gt The setup menu is displayed Set Up Mern InkStatus OriginsSet TestPrint Mediaset C1 7 Step 4 Press the F3 key on the operation panel gt TestPrint SetupPrint is displayed on the LCD TestFPrint Setup NozzleCheck Adj Uni D Adj Bi D 1 2 8265 8290 8365 8390 User Guide 29 3 Printer Setup Taster irit Palette Maintenance 2 2 Step 5 Select an item and press the appropriate key Setup items Parameters Descriptions Test Print 1 2 F1 Setup Perform Setup List Refer to Setup List F2 Nozzle Check Perform Nozzle check Refer to Nozzle Check F3 Adj Uni D Perform the Uni Directional Alighment Refer to Adjustments F4 Adj Bi D Perform the Bi Directional Alignment Refer to Adjustments Test Print 2 2 F1 Palette Perform Colour Palette Refer to Colour Palette F2 Maintenance Perform Maintenance record Refer to Maintenance record Step 6 Print the information on the selected item Step 7 After printing the printer returns to the normal status Ready to print Cut amp Feed Cleaning Heaters Lever Down i XKAM ser 30 8265 8290 8365 8390 User Guide
62. eads with a cleaning swab wetted by Eco solvent Cleaning Liquid Make sure you do not touch clean the nozzle plate this would lead to poorer print quality Caution Make sure not to touch the nozzle plate This could lead to poorer print quality e It is recommended to wear gloves 2 as shown on the picture below 1 Cleaning Swabs 2 Gloves 8265 8290 8365 8390 User Guide 107 6 Maintenance Step 5 Close the Front Cover Step 6 Press the ENTER key to exit the H Unlock Menu The carriage will cap in and be locked 6 2 2 Bi weekly Maintenance 6 2 2 1 Cleaning the wipers Step 1 Power ON the printer Step 2 Goto the WiperClean Menu and press F2 Step 3 Open the Front Cover Step 4 Clean the wipers 4 with a poly knit wiper Use some Eco solvent cleaning liquid to remove drops of ink amp Caution It is recommended to wear gloves Step 5 Close the Front Cover Step 6 Press the ENTER key to exit the Wiper Clean Menu The carriage will cap in and be locked 108 8265 8290 8365 8390 User Guide 6 Maintenance 6 2 3 Monthly Maintenance 6 2 3 1 Replacing the wipers Step 1 Power ON the printer Step 2 Goto the WiperClean Menu and press F2 Step 3 Open the Front Cover Step 4 Remove the old wipers with a pair of tweezers Step 5 Before inserting a new wiper moisten the wiper with Eco Solvent Cleaning Liquid Step 6 Insert the moistened wiper with a pair of tweezers Be sure
63. edia Refer to Menu Overview When using media other than recommended media set the following 8 Roll media cannot be cut correctly No Possible cause Solutions References not sharp blade blade 2 The roll media has static Remove the static electricity electricity on the roll media Media is too heavy to cut Cut the media manually A automatically 9 You cannot perform initial ink charging No Possible cause Solutions References 1 The front cover is open or the Close the front cover and Refer to Media handling hold lever is up lower the hold lever 2 Some of the 8 ink cassettes are Load all of the 8 Refer to Replacing ink cassettes not loaded properly cassettes properly 8265 8290 8365 8390 User Guide 93 5 Troubleshooting 10 The media is off or damaged when loading it Notes amp Remove the jammed or damaged media referring to When media jams occur No Possible cause Solutions References media media is not correct Foreign material such a piece of Clean the pressure Refer to Cleaning the inside of media is attached to the pressure rollers the printer rollers You used the printer in direct Use the printer in the Refer to Product Specifications sunlight or other locations not specified environment appropriate for the specified environment printer Length or Width Replace with new media Refer to Cautions on handling curled media
64. eeeceeeseeseeeaeeseeeseeeeaeees O7 2 Stating up after a LONG 1Ole ii cc soertiewrsiuitertecctechanchontanb nde T PACUUSUIMICINGS sepekenan eaa aaae aaa aSa SaaS 7 1 WNT Ike CHOM IAGUS IMEN re aa EEE fod BHDIrecUoNalAdJUStMEN eiei ETR fo SED AGIUSIMIENE carea n a aeaiia Eai LSI Print the Dist Check Test Pattern iivssreionsincwenieracesaiesasousdeseeasnicznssesiosouuuiesmwst 7 3 2 Evaluate the Dist Check Test Pattern ccccccecccecceeeceeeceeeeeeseeeseeeseeees 7 3 3 Modify the Step Adjust Printer Setting cee cccceecceeeseeeseeeeeeeeeeseeees 9 PAP CMGI sisira aE a AENEA 8 1 Product SDCCIN CALlOINS anien e A T AA 8 2 Network Interface SPECIFICATIONS sesinin aaa aa a ia adada 8265 8290 8365 8390 User Guide This page has been intentionally left blank 8265 8290 8365 8390 User Guide 1 SAFETY INSTRUCTIONS 1 1 INTRODUCTION This chapter explains the meaning of safety terms for personnel who operate this equipment important safety instructions and the positions of the warning labels G Important amp Be sure to follow all instructions and warnings in this manual when using the equipment 1 2 WARNINGS CAUTIONS AND NOTES Safety terms in this manual and the contents of warning labels attached to the printer are categorized into the following three types depending on the degree of risk or the scale of accident Read the following explanations carefully and follow the instructions in this manual
65. either F2 or F4 to until the display read 4 HeqdiaAchi a E i F4 gt ENTER Step 5 Press the Enter key on the control panel to set the Bi D Alignment value for Head 1A Step 6 Repeat steps 3 through 5 to set the Bi D Alignment for the remaining Print Heads 1B 2A 2B 3A 3B 4A and 4B Step 7 Repeat step 2 and analyze the Bi D Test Print again Verify that the Bi D Alignment is successful The test print should look similar to the test print example in Step 3 If necessary repeat the Bi D Adjustment until the Bi D Test Print looks similar to the test print example in Step 3 136 8265 8290 8365 8390 User Guide 7 Adjustments 7 3 STEP ADJUSTMENT A key factor in ensuring the consistent print quality on your Xerox 8265 8290 or 8365 8390 Wide Format Printer is setting the correct Step or Feed distance for the media type being used The following procedure will allow you to check and if necessary adjust the step distance of your Xerox Inkjet Printer It should be performed anytime you change the media type Step 1 Power ON the printer Step 2 Load the media on which you want to print SSS eee Notes E Be sure to e Load the media straight e Attach the media to the front core of the printer winder when printing roll to roll This is because the step adjustment value for roll to roll or roll to sheet is different Step 3 Perform a nozzlecheck and any necessary cleanings until
66. elected and the time that it actually prints Step 3 Analyze the Uni D Test Print Beginning with Print Head 2 observe the lines for the Adjustment Head in relation to the Reference Head lines Select the number 1 7 on left side of the test print where the Reference Head and the Adjustment Head are best aligned For example in the figure below number 4 is where the Reference Head and the Adjustment Head are aligned the best for Print Head 2 Alignment Uni D Print Head Being Adjusted 27 3 hs A 2 3 4o 5 6 Tja r 4 Reference Head Adjustment Head 8265 8290 8365 8390 User Guide 133 7 Adjustments At the Control Panel press either the F2 key or F4 key to select the number determined in the previous step Using the previous steps example you would press either F2 or F4 to until the display read 4 tHoad 2 cUni F2 FA ENTER Step 4 Press the Enter key on the control panel to set the Uni D Alignment value for Head 2 Step 5 Repeat steps 3 through 5 to set the Uni D Alignment for Print Heads 3 and 4 Step 6 Repeat step 2 and analyze the Uni D Test Print again Verify that the Uni D Alignment is successful The test print should look similar to the test print example in Step 3 If necessary repeat the Uni D Adjustment until the Uni D Test Print looks similar to the test print example in Step 3 134 8265 8290 8365 8390 User Guide 7 A
67. en the end of operation and the start of next printing in order to let the printed media dry Tink Dr 7 lime Ml sec 6 min si sec F2 F4 gt ENTER Setup items Parameters Description InkDryTime 0 to lt 30 sec gt to 270 sec to 60 min To change the InkDryTime by operating the following keys e F2 key to increase the setup value e F4 key to decrease the setup value e ENTER key to confirm the setup value e CANCEL key to cancel the setup value 4 3 1 8 H Height Menu Set the distance head height between the print head and the media Head height can be changed to three levels according to media thickness wH Height Lou middle Fil ch lou Setup items Parameters Description HeadHeight SO 1 um 0 001 mm A Notes Set the height of the head in relation to the thickness of the media e Ifthe setting is set to High and the print is created on thin media good quality print results will not be achieved e Ifthe setting is set to Low and thick media is used the media and print head will come into contact and may result in damage to the product 46 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 1 9 Stiffness Menu Set the media sticking force media stiffness to the media guide titi ness Soft Setup items Parameters Description Stiffness Soft Setting for soft media where media feeding errors and media jams occur Setting for normal media L After se
68. enu aan Wait Heating FS Dist Adj Cleaning A HB HC HD H Heater Warming up Step 2 Goto submenu 2 2 and press the F2 key to start the print eft PrintStart Heater sH Heaters warming up 4 5 2 Heaters are Ready during Printing When heaters are ready the printer will start printing While printing some actions can be taken 1 On the fly step adjustments In case of overlapped printing images or white lines on printing image the step should be adjusted Frinting Dist Adj Cleaning A TE Tl TOs T Chipta Hait Init Heat Sus Increase in case of overlap Changes 92 Me Lie Bax iif 00 F2 F4 gt ENTER Decrease in case of white lines between swats 88 8265 8290 8365 8390 User Guide 4 Printer Operation A Notes For more details about step adjustment please refer to Media Feed Compensation 2 Cleaning While printing it could be possible that some nozzles drop out in that case perform a little normal or powerful cleaning Please follow the steps below to perform a cleaning When there are some missing nozzles a cleaning should be done Depending on the quantity of missing nozzles and which head a little normal or powerful cleaning on head 1 2 head 3 4 or ALL could be done Step 1 Press the F2 key of the operation panel I To shift to the cleaning menu Cleaning ALL Normal ENTER Step 2 Pr
69. eover when using wave tuned profiles you will be able to boost your printer s colour gamut as the i intelligent interweaving technology allows depositing more ink helping you to achieve higher colour densities hed vi rng iig aan thle vi rgt sign Quality Stitch Classic gff Picture Speed Classic api CFS BB classic Setup items Parameters Description Weaving 1 2 Sign Quality Picture Speed Weaving 2 2 Stitch Please refer to the table below to know what the different weaving forms are and which one to use Weaving 1 2 2 2 CANCEL key To shift to the previous hierarchy menu 8265 8290 8365 8390 User Guide 57 4 Printer Operation Weaving User Tip Print Modes method Sign Quality Preferred setting for signage poster applications containing big areas with solid colours or critical gradients and for photo quality output on coated media small loss of speed in 2 pass modes Supported 4 pass i I 2 Dass i z I h a ae Hrd TEN ee ea kar be te ents Se aa a Poe oer ae ee ee aa a 27 i a Reri i 2 ae 720x720 940x720 4 pass Default selection after firmware installation ee mw wm ww ew ww ew ew ew ow ow ow me mm oe wm om amp ew amp amp amp om ee em ee amp amp amp oe oe eo oe oe amp eo eo oe oe oe oe eo oe oe oe oe oe oe oe oe ow ew ew ew ew ew ew ew
70. er i MMT CANCEL or leave the printer as it is for 3 minutes gt O 4 lt lt gt gt a jf up Mery Inkstatus Originset Test Pr int Med iq Set Cl 7 Notes amp Refer to Status messages for details of displaying the printer status 36 8265 8290 8365 8390 User Guide 4 Printer Operation 4 2 USING MEDIA This section describes details on available media for the printer 4 2 1 Media Type The type and quality of the media affect the results of drawing enormously Refer to the description below and use the appropriate media for your purpose The following are the recommended media for the printer Select the appropriate media for your purpose A Notes e For more information about the recommended media contact your local Xerox Dealer e Problems that occur due to use of media other than those recommended are not guaranteed A Notes e When using recommended media the setting values for the printing quality is set for each media type e When printing on media other than those specified information regarding proper settings for the media type and settings for the product should be found on the instructions for the media If not contact the supplier of the media 4 2 2 Cautions on Handling Media When you handle media please pay attention to the following A Notes e Use recommended media in an appropriate environment Following are the appropriate temperature and humidity ranges fo
71. er unpacking e Unused roll media must be removed from the scroller rewound tightly and stored in the original wrapping bag and the box e Do not wet media 4 2 4 Media Printing Area The printing area is shown below 1 Roll media a 5mm b 5mm c 5mm d 5mm Media feeding direction Printable area 2 Sheet media a 5mm b 5mm c 1 mm d 5mm Media feeding direction Printable area L ag 38 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 MENU OVERVIEW This section describes how to set the Menu settings on the operation panel and setup items Follow the steps below to set the Menu settings Step 1 Make sure that the operation panel is normal Ready to print Cut amp Feed Cleaning Heaters Lever Down szer i ste SCI Step 2 Press the MENU A or MENU key I The screen shows following Menu Set Up Menu InkStatus Originset TestPrint Mediaset 1 79 Set Up Menu Print Mode Command Layout Function 2 7 eSet up Menu RollSetup entra Net work RSET Up Mernu Utility Initial eSet up hienu DataDump InkManaqger Cf 7 Set Up Menu H Unlock WiperClean Tank Chg Tubirgr lush C6 Fal SetupMenu VersionCheck Area IAL 8265 8290 8365 8390 User Guide 39 4 Printer Operation A Notes The Network Settings menu is displayed if the network interface board has been installed on
72. eseeeseeees 111 6 3 8365 8390 Periodic Maintenance ccccccccseccececeeeeeeceeeceeeceeceeesaeessesaeesaues 112 6 3 1 Dally Maintenance s lt 25cs26ssecscesccecenemecssetaneencnesescsescataeoasesesanaaehcsenedehadeuseeeecss 113 63 2 VVECKIV MAINTENANCE sarcs a tae ee eee 115 6 3 3 Bi weekly Maintenance cccccccccceccecceeeceeceeeeeeseeeeeeseeseeeseeseeeaeeseeseeeaeeses 117 0394 MONIY IVES IVAN srai oe creat see cee eas E EEE a eee ee 118 6 4 Authorized Service Procedures cccccccceccssesseecececececeeeeeeseeeceeeceeesaeeeeesaeeeaues 120 69 IREDIACINGCONSUIMADICS 22s csiccsiecstecsexcrdvet cccdecssicedees R 121 620 1 IREDIECINGiINK Cassetes seisine arenai otec E n ORCO 121 6 5 2 Replacing the Cutting Blade scx secicus ducteeececbeeaieel e a hatte 124 6 5 3 Replacing the Waste Tank cccccccccccceccseeceeeeeeeeeeeeeseeeeeeseeseeeeeeseeeeeegeees 126 Oi STS AMI sess as adie sicesscgntesoaus ones T E E ence eee ence aes 127 6 6 1 Cl eaningiihe Outer Case senine catered E eerie ioe 127 li 8265 8290 8365 8390 User Guide 6 6 2 Cleaning the Inside of the Printer c cc ccecc cece eeeceeeeeeeseeeseeeseeeseeeeeeseeees 6 6 3 Head CIE ANIING sscsicedsce tects Soe eseeh ices Qodeiace tude sardinia heed oceuce N 6 7 BONG STOLE FfOCCOUNG va cict eet itaeiies ten cualetneiie tien tease deaerenedenenzautenamnatndeisetiees 6 7 1 Ready the Printer for LONGStore ccc cecccsecesec
73. ess the F1 key or the F2 key on the operation panel I The product will perform following operations Setup items Key name Parameters Description Cut amp Feed ALL Head 1 Head 2 Clean ALL heads or head couple one or two Little normal powerful Set the intensity of a cleaning Step 3 Press the ENTER key to start the requested cleaning 3 Adjust heaters While printing the heater values can be changed For example when noticing cockling Please follow the steps below to adjust the heater temperatures Step 1 Press the F3 key Printing Dist Adj Cleaning A TE Tl TOs T Chipta Hait Init Heat Suys Step 2 Following screen will be displayed Heaters 1 2 A S50 T B S40 T C S40 T D S50 T Wait Heater Warming up 8265 8290 8365 8390 User Guide 89 4 Printer Operation Step 3 Change the value of one or more heaters or turn them all off A Notes For more details about heater adjustment please refer to Controlling the heater elements on the 8265 8290 8365 8390 printer 4 6 OPERATIONS AFTER PRINTING 4 6 1 Cutting Media The media cutting procedure is described below Roll media is automatically cut after printing when Auto is set on the cut media menu and roll media has been set When the operation panel is in the normal status and the product is in the following conditions the media can be cut on the desired position When roll media has been set If OFF is set
74. ew ee ow 790x720 4 pass Picture Speed Preferred setting for non sign images pictures continuous tone data no speed loss 540x720 4pass Apass 4 pass 4 pass is a quality mode and will always use a tuned sign weave pattern even if picture is selected from the panel RIP 720x720 Stitch Creates a fine print swath overlap Mildly improves print quality versus Off setting lowest level of interweaving 2pass 540x720 2 pass 4 pass data will be printed as classic ee em em em wm wm em ew ew we ww ww ew ew ee ew ee we ew ee ew oe ow me amp ee ee ee ee we ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ewe ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew ew eee Classic Use classic to maintain classic printer behaviour in all print modes prior to firmware version 3 01 All print modes Off 58 Switches off any kind of overlap weaving Useful when trying to inspect individual nozzle behaviour or checking the step adjust TASE OAI se ea AED Temp al M a ry ny halon Em All print modes 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 2 10 ScanWidth Menu It is possible to specify the carriage movement along the media printed area This will have a direct effect on the drying time Please find more details below ScanAidt h Data
75. f eed Lever Up Near Erd i oan Display Descriptions Solutions References Near End The ink is running short in the ink Prepare a newink Refer to Replacing cassette cassette ink cassettes The printer continues to perform A Notes amp The shows the colour of the ink causing the error according to the following codes e 1 8 ink cassette slot number Refer to Installing ink cassettes e All All ink cassettes 3 Other error messages The following error message is displayed on the forth line of the operation panel InkStatus No ink 123 No Display Descriptions Solutions References Cassette The printer stops ink cassettes Sa lt r A eal 7 No Filled performed ink cassettes No original ink You did not load XEROX s Load XEROX s Refer to Replacing recommended ink cassette recommended ink cassette ink cassettes The printer stops Reposition the smart chip SmartChip is not well 17 75 0 5 mm from the positioned on the cassette right side and 43 0 5 mm from the bottom 4 4 Memory Status Short of memory while Consider increasing the NoMemory converting or printing data memory capacity DIMM 64 MB A Notes The shows the colour of the ink causing the error according to the following codes e 1 8 ink cassette slot number Refer to Installing ink cassettes e All All ink cassettes 100 8265 8290 8365 8390 User Guide 5 Troubleshooting 5 3
76. firmly inserted as far as it can go e When handling the foot switch be aware of the following O Do not place anything heavy on the foot switch O Do not bend the cable of the foot switch with force and do not pull O Do not place the foot switch near thermal devices e When handling ink cassettes be careful that ink does not get in your eyes or on your skin However if this happens flush immediately with water and wash skin with soap Otherwise your eyes may become congested or inflamed slightly If you feel discomfort consult a doctor immediately e Do not disassemble ink cassettes Otherwise ink may get in your eyes or on your skin e 8265 8290 8365 8390 Inks General information Symptoms of poisoning may even occur after several hours therefore medical observation for at least 48 hours after the accident After inhalation Supply fresh air If required provide artificial respiration Keep patient warm Consult doctor if symptoms persist In case of unconsciousness place patient stably in side position for transportation After skin contact the product does not irritate the skin After eye contact Rinse opened eye for several minutes under running water After swallowing medical advice or consult doctor 2 8265 8290 8365 8390 User Guide 1 Safety Instructions e Be careful not to pinch your fingers when opening and closing the cover of the ink compartment e Be careful not to pinch your fingers when opening
77. follows Set up Mer 2 gt InkStatus OriginSet lt 3 4 gt TestPrint Mediaset lt 5 lt 6 1 1st line Displays the setting menu name currently set 2 Left of 2nd line Displays the function assigned to F1 key 3 Right of 2nd line Displays the function assigned to F2 key 4 Left of 3rd line Displays the function assigned to F3 key 3 Right of 3rd line Displays the function assigned to F4 key 6 4th line Displays the currently available functions of the F1 key to the F4 key Displays the page status if there are multiple pages for the currently displayed setting menu 8265 8290 8365 8390 User Guide 35 4 Printer Operation 4 1 3 Changing the Printer Status To change the printer status follow the steps below 4 1 3 1 Changing the status from normal to the setting menu display Press either 4s or WV onthe operation panel when the printer is in normal status e The display of the operation panel changes to the Setting menu display 4 Notes amp Refer to Setup menu for details of the setting menu 4 1 3 2 Changing the status from the setting menu display to normal Take one of the following actions when the printer is in the setting menu display to change the operation panel display to normal one e Press the CANCEL key on the operation panel e Leave the printer for 3 minutes when the status is in the setting menu display Ready to print ut ie Feel Cleari ng Heaters Lever Down Iiz
78. ge flow of voltage if lightening occurs O Water pipes or faucets If there is a plastic part in the pipe the earth will not work properly e Do not insert or drop metal or inflammable objects into openings such as ventilation outlets Doing so may result in electrical shock and fire e Stop using your printer if a liquid has been spilled into it This may cause electrical shock or fire Turn the printer off as soon as possible unplug the power cord and contact your local Xerox Customer Service Representative e Be sure to use the attached cable Otherwise electrical shock or fire may occur e Be sure to use the specified voltage AC 100 V to 120V or AC 220V to 240V Otherwise electrical shock or fire may occur e Use electricity directly from a power outlet AC 100 V to 120V or AC 220V to 240V Do not put many loads on one electrical output Otherwise heat may be generated and cause fire e Be sure to use an outlet with an earth terminal and use the terminal correctly Otherwise electrical shock or fire may occur e Follow the instructions below when handling the power cable Do not modify the cable Do not put heavy objects on the cable Do not bend twist or pull the cable Do not wire the cable near equipment that generates heat OO0O0 e Follow the instructions below when handling the power plug Otherwise fire may occur O Wipe away dust and any other residue before inserting the plug O Ensure that the plug is
79. he cutting blade to damage the inside of the printer 124 8265 8290 8365 8390 User Guide 6 Maintenance 1 Cutting blade holder lever 2 Cutting blade holder Step6 Take out the cutting blade 1 A Notes Do not touch the edge of the cutting blade to avoid injury Do not drop the cutting blade or apply it on hard material Doing so may damage or break the cutting blade Dispose the used cutting blade put it in a plastic bag in accordance with local regulations or laws Step7 Insert the new cutter into the media cutting blade holder Step 8 While slightly pressing the cutting blade holder tab return the cutting blade lever to its original position Step 9 Close the front cover Step 10 Press the ENTER key on the operation panel The carriage returns to its original position 8265 8290 8365 8390 User Guide 125 6 Maintenance 6 5 3 Replacing the Waste Tank Read following information on when and how to replace the waste liquid tank 1 Replacement Time Replace the waste liquid tank under the following conditions a When the waste liquid tank is nearly full e Following message is displayed on the operation panel e Printing continues e Prepare a new waste liquid tank before the waste liquid tank becomes full Barring Hast Ink Tank Heaters Cleaning Cut AF eor Lever lip User 1 im 2 Replacement Procedures Follow the steps below to replace the waste liquid tank Step 1 Check the followi
80. he menu without changing the rear heater settings 4 4 2 5 Activate deactivate heaters In the second menu press the F1 key to activate or deactivate all heating elements In case the heating elements are activated the display will mention SET OFF By pressing the F4 key you can deactivate the heating elements The display will mention SET ON In case the heating elements are deactivated the display will mention SET ON By pressing the F4 key you can activate the heating elements The display will mention SET OFF 86 8265 8290 8365 8390 User Guide 4 Printer Operation Please note that after finishing a printing job and no other print job is sent to the printer the heating elements will keep their temperature for approximately 6 minutes After 6 minutes the heating elements are powered OFF 4 4 3 Operating the Pressure Rollers When you want to switch the up and down movement of the pressure rollers follow the steps below Step 1 Press the F4 key on the operation panel I The printer works as follows Ready to print Lut be eee Cleani ng Heaters Lewer Down zer i XKAM za aa a Status of the printer Operation after the F4 key has been pressed The pressure rollers have been lowered The pressure rollers are lifted The MEDIA SET lamp turns off The MEDIA SET lamp will turn on orange The pressure rollers have been raised The pressure rollers are lowered The MEDIA SET lamp tu
81. hift to the previous hierarchy menu 70 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 4 9 CaoCycle Menu Perform a TubingFlush every 1 to 24 hours A Notes A TubingFlush is automatically performed after 10 minutes of idle and before shut down of the printer LapLuyc ler UFF 4hour s F4 gt Setup items Parameters Description CapCycle No tubing flush will be performed 1 6 24 hours Every 1 24 hours adjustable a TubingFlush is performed es Cy e CANCEL key To shift to the previous hierarchy menu 4 3 4 10 SlantCh Menu To enable or disable whether the printer performs a slant check after every print of at least 1 meter eS larit Fis Lit Ein Setup items Parameters Description SlantCh No SlantCheck On Perform SlantCheck Po e CANCEL key To shift to the previous hierarchy menu 4 3 4 11 RemPanel Menu Enables or disables using Remote Panel software RemPanel Off On Setup items Parameters Description RemPanel Remote panel usage is disabled On Remote panel usage is enabled C S O e CANCEL key To shift to the previous hierarchy menu 8265 8290 8365 8390 User Guide 71 4 Printer Operation 4 3 4 12 Initial Menu Return parameters to the factory settings Tmitiaql ALL Mediaset Print Mod Command C1 3 Initial Layout Function Rol loetup Centro 2 32 Initial Network Utility
82. ing Monthly maintenance station A Notes e All cleaning in Ink areas must be done with Xerox 8365 8390 cleaning solution Above maintenance cycle is based on use 8 hours day 5 days week and 44 weeks year If machine is used more maintenance periods will come earlier Available kits for the end user and their order numbers 5 User and good shape kit for 6 months Description 1 Sponge plate 6 2 Wipers 24 3 Spitting box sponge 12 4 Cleaning Liquid 250 ml 3 5 Instruction sheet 1 6 Good shape kit 1 6 Good shape kit No Description Quantity 1 Gloves 300 2 Pipette 12 3 Swabs 150 4 Polyknit wiper 300 7 Solvent cleaning in a bottle 112 8265 8290 8365 8390 User Guide 6 Maintenance 6 3 1 Daily Maintenance Before every print perform a nozzle check If some nozzles are missing or misfiring perform cleaning cycles until all nozzles are in good shape We advise to run a normal or a powerful cleaning cycle to recover the nozzles At the end of the day when you will shut down the printer the ink has to be removed from some parts so it cannot harden Otherwise some parts will break down or result in bad print quality A Notes In the box you will find a Good Shape Kit to perform the daily maintenance Normally this is enough for 6 months In case you re out of stock you can order a new kit at Xerox Order Entry Department Go to the consumables list on the Customer Documentation CD for the product code of
83. ining Values m 25 e Mode Indicated on the lower right corner Values UltraE Eco Solvent 8265 8290 MS Mild Solvent 8365 8390 CANCEL key shifts to the previous menu Refer to Setup menu A Notes To display the Ink Status menu be sure to use the recommended ink cassettes If any other ink cassette is used the ink status will not be correctly displayed 8265 8290 8365 8390 User Guide 41 4 Printer Operation 4 3 1 2 OriginSet Menu Set the printing start position origin for printing data Set this when you want to re print to blank area of the printed media by changing the layout of the printing data Or iaqinset Top Left Eott om Right L Ge Is AAAI Setup items Parameters Description OriginSet e L Media feed value Changes the print head position and media feed e W Print head movement amount by operating the following keys value e F1 key Feeds media forward Unit mm e F2 key Moves the print head to the left e F3 key Feeds media backward e F4 key Moves the print head to the right e ENTER key Determines the setup values then returns to the previous hierarchical menu Y Cc 2 8 5 e S 3 y A p Q CANCEL key shifts to the previous hierarchy menu Refer to Setup menu A Notes When printing data from the hard disk the printing will start from the same start position as when the printing data was written regardless of the home
84. l No Possible cause Solutions References media media straight into the printer into the printer when loading media or replace with new media 4 You used the printer in a location Use the printer in the Refer to Product Specifications with air conditioner or other specified environment location not appropriate for the specified environment You reused printed media Use new not printed Refer to Media type media 8265 8290 8365 8390 User Guide 95 5 Troubleshooting 14 Media is crooked while printing No Possible cause Solutions References 1 You did not use recommended Use recommended Refer to Media type media media 2 The loading position of the media Load the media correctly Refer to Loading media is not correct 15 The printer is not connected to a computer using the Centronics interface No Possible cause Solutions References When the printing data is If the DATA lamp is not transferred from the computer lit contact the computer the DATA lamp on the operation maker panel is not lit The type of command that is Match the command Refer to Menu Overview currently set does not match the setting of the printer to command of a computer or a the environment of a driver computer or a driver 16 The printed lines are blurred No Possible cause Solutions References You did not use recommended Use recommended Refer to Media type media
85. l Panel ccccccccecccececeeeeeeceeeseeeceeeeeeeseeeaeesaues 16 2 2 8 Winder Un winder Operation Labels ccccccccsecceeeseeseeteeeeeeceeeeeeeeeeeeeaaes 17 3 Printer WUD acts ccc tem en eee cern a can seer eateceneecsn scum aaa 19 3 1 Turning the Printer Power ON OFF cccccscceecceeeceeeeeeceeeceesaeecaeeeeseeeseeeaes 19 Octal FUPMING ING POWER ON serrare EEE 19 312 T UmiNg he Power OF Fercan ae O ARE 19 3 2 Turning the Winder Un winder Power ON OFF ccccceccseeceeeeeeeeeeeeeeeeeeees 21 3 3 Connecting the Network Interface cccccccccccsecceeceeeceeeceeeceeeeeeceueseeeseeeeeeeaes 22 OA Meda HANGING eeraa E 23 341 Loading Sheet Media sereni cine a E E sb aeahadacedsa 23 34 2 LoadNG FROM WIC ONG sorset E E SAE ENAS 25 S420 SEMO Meda VOC es ccecscecetscseveracnvostanscuaenaamewanienaiuan wnsiwariwatiuenaativeracsivetas 28 IS EETRI 1 1 Fe en ee ean Ry Mr ene et 29 SLE SCUD S eR Re Pn ee EO gee ee 31 39 2 NOZZE CHECK cc 22c 252 csrntransianttanctansvanchendbendtantbans A 32 LIS COUPA Eses ner Meee ea Meese Meee Mer ee ee eee 33 9394 MAINTE M ANGE ROCOTO sorodenn a desdanidaeidaeienivaeienlos 34 A PHMEGMODCIANOM irnn a E 35 AE POES IUS aaan E T er a Te 35 Atl NOMAN eee eee eee 35 ee SeN MENDI SDI aY kersaa an a e a ea sienna R E OA EE 35 Ald Ghandna Me PRMler Ola esner RN OS 36 42 USNO WI CCU conamine nai E R E AES 37 42A M dia VVC suieniveriveutoxutc
86. llel with the media setting position A Notes The media set position is a guideline for setting up the media If the right edge of the sheet media is 5 mm or more from the media setting position a media set error may occur if the media is not detected Make sure to set the right edge of the sheet media within 5 mm of the media setting position 1 Sheet media 2 Media loading position Step 8 Press the F4 key on the operation panel to lower the pressure rollers 24 8265 8290 8365 8390 User Guide 3 Printer Setup gt The MEDIA SET lamp will turn off Step 9 Close the front cover Step 10 The media initial menu is displayed on the operation panel Faper InitialMenu Roll Lever Ln User 1 Fz F4 gt ENTER or F3 3 4 2 Loading Roll Media 3 4 2 1 Installing the media roll Step 1 Determine the printable side of the media roll inside or outside printing and lay down the media roll as shown in the images below Inside printing Outside printing Step 2 Position the roll units of the unwinder in such a way that the media roll can be placed in between 1 Roll unit handle 2 Roll unit 3 Media roll Step 3 Lock one roll unit to the roll unit bar Step 4 Place one side of the roll over the flange of the locked unit 8265 8290 8365 8390 User Guide 25 3 Printer Setup Step 5 Slide the flange of the other roll unit into the roll and lock the unit by using its handle Step 6 You ca
87. media You used too thick or too thin Use recommended media Refer to Media type media You used bond media Use recommended Refer to Media type media The printed surface is not the Pay attention to the Refer to Media handling printable side printable side to load media correctly Did you try head cleaning Perform head cleaning Refer to Head cleaning Perform strong cleaning Refer to Cleaning the cleaning Clean the surface of the wiper print head Perform long save cleaning 96 8265 8290 8365 8390 User Guide 5 Troubleshooting 17 White or black lines on printouts No Possible cause Solutions References 1 You did not use recommended Use recommended Refer to Media type media media 18 Lines are missing No Possible cause Solutions References cassette has been expired media media image quality image quality 19 Bubbles near the Heaters No Possible cause Solutions References media media turn off the Heater elements 21 Top Feed problem No Possible cause Solutions References 1 Media jam occurred due to a Insert a minimum Top Refer to Top Feed menu need for Top feed Feed 8265 8290 8365 8390 User Guide 97 5 Troubleshooting 5 3 ERROR MESSAGES This chapter explains the messages displayed on the operation panel both when the printer works normally and when an error occurs and possible solutions 5 3 1 Status Message
88. mm with 100 steps per mm 4 3 2 13 Resolu Mmenu Set resolution for image data for printing Resolu FS Ft Resol 360dp i 60Odp i 1200p i 144 dp i 720dp i 1aS dp i 2160dp i 2880dp i 360dp i 1 2 4 F3 BRB 360dp i 2 2 Setup items Parameters Description Resolu 1 2 Makes settings for image resolution while printing with image data 600dpi 720dpi 1080dpi Resolu 2 2 1200dpi 1440dpi 2160dpi 2880dpi Resolu 1 2 2 2 To shift to the previous hierarchy menu Z Z o 60 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 2 14 OnlineTimer Menu Set time from the moment of receiving termination of printing data sent by computer to the recognition of end of printing data Unline imer DFF eee e SEEE mm Fz FA OO gt ENTER Setup items Parameters Description OnlineTimer OFF 2sec lt 30sec gt To change the Online time out time by operating 800sec the following keys e F2 key to increase the setup value e F4 key to decrease the setup value e ENTER key to confirm the setup value e CANCEL key to cancel the setup value 4 3 2 15 Layout Menu Make various settings on layout function A Notes amp The layout function automatically determines the size of printing data sent from the computer and then determines the amount of roll media required without wasting media If sheet media has been loaded the layout function is disabled
89. n now de lock both sides to position the roll Step 7 Setthe right edge of the media on the Unwinder so that it is parallel with the media setting position 1 Roll media 2 Media setting position A Notes We recommend wearing cotton gloves to avoid fingerprints on the inkjet media Step 8 Lock both sides of the Unwinder 3 4 2 2 Loading the media into the printer PART 1 INSTALLING AN EMPTY CORE AND LOADING THE MEDIA THROUGH THE REAR TENSIONING SYSTEM Step 1 Make sure the printer and UW W 100 are ON Step 2 Press the F4 key to raise the pressure rollers Step 3 Open the front cover Step 4 Install an empty core between the motorized roll unit and roll unit of the winder unit on front of the printer Notes amp Make sure the core is longer than the media width Step 5 Make sure both unwinder REAR and winder FRONT unit are set to MANUAL mode Step 6 Use the foot switch to release some media on the rear Step 7 Load media through the rear tensioning system as shown below 26 8265 8290 8365 8390 User Guide 3 Printer Setup Printable side on the outside of the roll Printable side on the inside of the roll 1 Unwinder 2 Rear tensioning system 3 Media insertion slot of the printer PART 2 LOADING THE MEDIA TROUGH THE FRONT TENSIONING SYSTEM Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Load the media through the printer s
90. ng if the power of the printer is ON I Printer is not printing Il Operation panel is in normal status Ill Media setting light on the operation panel is off Step 2 Goto SetupMenu 6 7 and press F3 TankChg Step 3 Open the cap of the waste liquid tank Caution Do not bend or pull the waste fluid tube Doing so may cause that the waste fluid will leak out and malfunction in the product Step 4 Remove the waste liquid tank from the tank tray of the stand A Notes Put the used waste liquid tank in a plastic bag and follow the local regulations when disposing Step 5 Remove the cap on a new waste liquid tank and put the tank in the tank tray on the stand Step 6 Close the cap on the waste liquid tank Step 7 Press the ENTER key on the operation panel 126 8265 8290 8365 8390 User Guide 6 Maintenance 6 6 CLEANING You need to clean the printer periodically to keep it in best working condition A Important amp e Do not insert or drop metal or inflammable objects into openings such as ventilation outlets Doing so may result in electrical shock and fire e Stop using your printer if a liquid is spilled into it This may cause electrical shock or fire Power the printer OFF as soon as possible unplug the power cord and then contact your local XEROX dealer 4 Caution amp e Be sure to power OFF the printer and unplug the power cable from the outlet before cleaning the printer e Do not use thinner be
91. ng value and moves the screen to the menu of the previous hierarchy e CANCEL key Cancels the setting value and moves the screen to the menu of the previous hierarchy Refer to Network setting menu 4 3 3 7 Gateway Menu The product sets the IP address of the connected gateway oq t ew La lt WI GZ 00A Setup items Parameters Description Gateway lt 000 000 000 000 gt Use the following keys to change the IP address 223 255 255 254 e F1 key Moves one digit to the left on the setting value to be changed e F2 key Increases the setting value e F3 key Moves to the right on the setting value e F4 key Reduces the setting value e ENTER key to confirm the setup value e CANCEL key to cancel the setup value 66 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 4 Setup Menu 4 7 a Set Lp hern Utility Initial 4 3 4 1 Utility menu Perform various settings for application functions of products Utility ErrorDisp MediaDet OnCleaning MediaWidth 1 3 Utility FPrn Hipe smart Top Autollear Caplue le co ay a clas Saal af UCLLILCYy SlantcCh RemPanel Setup items Parameters Description occurred and front edge of the media turned on width of the media in the tray To wipe while printing to take care of possible condensation on the print head nozzle plate SmartTop The ideal temperature of the media is near to the preheater This
92. nu Setup values of Command Setup menu are set to the factory default settings amma rid Nic Ni Setup items Parameters Description Command No initialization To perform initialization After setting to shift to the previous hierarchy menu 8265 8290 8365 8390 User Guide 73 4 Printer Operation 4 3 4 17 Layout Menu Setup values of Layout Setup menu are set to the factory default settings wi aout Nic No Setup items Parameters Description Layout No initialization To perform initialization After setting to shift to the previous hierarchy menu 4 3 4 18 Function Menu Setup values of Function setup menu are set to the factory default settings Se uric t Lor Nich Noa Setup items Parameters Description Function No initialization To perform initialization After setting to shift to the previous hierarchy menu 4 3 4 19 RollSetup Menu Setup values of Roll Media setup menu are set to the factory default settings Roll set up Nich Setup items Parameters Description RollSetup No initialization To perform initialization After setting to shift to the previous hierarchy menu 74 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 4 20 Centro Menu Setup values of Centronics menu are set to the factory default settings Centro Nic Aia Setup items Parameters Description Centro No initialization To perform initialization
93. nu is displayed if the network interface board has been installed Be sure to consult the network administrator before making the settings in the Network Settings menu PeT IFaddress Subnet Mask Gat ewa c1 D Setup items Parameters Description Network 1 1 Network CANCEL key To shift to the previous hierarchy menu 4 3 3 5 lPaddress Menu Set the IP address of the product TP Addr esse So WI Wi 00A OOA 1 13 Setup items Parameters Description IPaddress lt 000 000 000 000 gt Use the following keys to change the IP address 223 255 255 254 e F1 key Moves one digit to the left on the setting value to be changed e F2 key Increases the setting value e F3 key Moves to the right on the setting value e F4 key Reduces the setting value e ENTER key to confirm the setup value e CANCEL key to cancel the setup value 8265 8290 8365 8390 User Guide 65 4 Printer Operation 4 3 3 6 SubnetMask Menu Set the subnet mask of the product Sub Ret hask d 255 2755 255 AAA Setup items Parameters Description SubnetMask 000 000 000 000 Use the following keys to change the Subnet Mask lt 255 255 255 000 gt F1 key Moves one digit to the left on the setting value to be changed 255 255 255 255 e F2 key Increases the setting value e F3 key Moves to the right on the setting value e F4 key Reduces the setting value e ENTER key Sets the setti
94. nzene alcohol or other active agents Doing so may result in damage or paint peeling from the casing e Be careful not to spill water inside the printer Doing so may result in a short circuit Following are instructions for cleaning the printer 6 6 1 Cleaning the Outer Case 1 Cleaning frequency Clean once a month 2 Cleaning procedure Remove dust or smudges on the outer case with a soft cloth 8265 8290 8365 8390 User Guide 127 6 Maintenance 1 Cleaning frequency Clean once a month 2 Cleaning procedure The following are instructions for cleaning the inside of the printer Follow the steps below Step 1 Open the front cover 1 Front Cover Step 2 Use a soft brush to carefully clean away any dust or dirt on the pressure rollers A Notes Do not blow off media dust inside the printer using an air dusting machine Doing so may cause noise to occur from inside the printer Step 3 Use a cloth soaked in cleaning liquid and squeezes it well wipe off media dust and ink from the platen 6 6 3 Head Cleaning If printouts become faint or partially missed perform head cleaning to clean the surface of the head and the nozzles Follow the steps below to perform head cleaning A Notes amp Remove media before performing head cleaning If you perform head cleaning with media installed the head may contact the media Step 1 Make sure that the state of the product is normal 128 8265 8290 8365 8390 U
95. onfiguration from 2x4 to 1x6 or opposite Irk Org gE chi Him Setup items P e Description InkChange No gt Do not perform an ink change To start the ink change cycle e CANCEL key shift to the previous hierarchy menu A Notes amp To reduce the consumption of ink and cleaning liquid it is recommended to change ink types by using the Ink Change cycle The process consists of several cleaning loadings several air loadings and one ink loading On the display of the operation panel a time indication is mentioned on the fourth line Message Time 1 Please remove cat o 3 Please insert Cleaning cat 5 Remove cassettes o 7 Please insert ink cart o 9 Theend S S This will be asked 5 times 78 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 5 6 Longstore Menu 8365 8390 Only When storing the printer for longer than 5 days ink cassettes with 8365 8390 Cleaning liquid should be installed For more details please refer to maintenance cycle Longst or ee ect Setup items Parameters Description Longstore Do not perform a long store Perform the long store procedure e CANCEL key shift to the previous hierarchy menu The process consists of several cleaning loadings several air loadings and one ink loading On the display of the operation panel a time indication is mentioned on the fourth line Message Time 6 Power OFF A Notes
96. ot use a solvent or gasoline If an operation label has been damaged lost or cannot be recognized replace the label Foot switch label Roll unit handle label A pen Lit O u O Front tensioning label Rear tensioning label MEDIA MEDIA DIRECTION DIRECTION F fj H ly EAE N Oe aa O Q OUTSIDE 4 INSIDE PRINTING PRINTING PCB box label fe FOOT h i OPERATION PANEL switcy REAR FRONT 3 8265 8290 8365 8390 User Guide 17 2 Printer Overview This page has been intentionally left blank 18 8265 8290 8365 8390 User Guide 3 PRINTER SETUP The method to turn the power ON or OFF is described below amp Caution amp Before powering ON the unit make sure the waste bottle is installed 3 1 1 Turning the Power ON Turn the power of the unit ON according to following procedure Step 1 Press the POWER key of the operation panel to turn the unit ON gt The POWER lamp of the operation panel will light green gt J gP L T Data SE MEDIASET CANCEL ENTER L HEATER a MEDLA Step 2 The unit will start initial start up operations Step 3 After finishing initial start up operations the unit will enter the normal operating condition A Notes If there are any problems during the initial start up operation the unit will display a message on the operation panel and the operation may stop If the operation stops refer to Troubleshooting and take
97. p 5 Before inserting a new wiper moisten the wiper with Eco Solvent Cleaning Liquid Step 6 Insert the moistened wiper with a pair of tweezers Be sure to insert the wiper Be sure that the wiper clicks in the wiper correctly as shown below holder When standing in front of the machine Step 7 Close the Front Cover Step 8 Press the ENTER key to exit the Wiper Clean Menu The carriage will cap in and be locked A Notes amp e Be careful not to break the lips of the wiper arm while installing the wipers e Do not touch the wipers with your bare hands to avoid fat or dirt get in contact with the wipers and automatically the nozzle plate Use a pair of tweezers to avoid this Clean wipers with appropriate cleaning liquid in case of dirt 118 8265 8290 8365 8390 User Guide 6 Maintenance 6 3 4 2 Change upper sponge at back of the capping station Step 1 Power ON the printer Step 2 Goto the H Unlock Menu and press F2 Step 3 Open the Front Cover Step 4 Slide the carriage to the left to access the upper sponge Step 5 Remove the two screws fixing the sponge 1 1 Screws fixing the sponge 1 Step 6 Replace the sponge and tighten it again to the plate with the two screws 1 Capping sponge 2 Plate Step 7 Close the Front Cover Step 8 Press the ENTER key to exit the H Unlock Menu The carriage will cap in and be locked 8265 8290 8365 8390 User Guide 119 6 Maintenance 6
98. r printing Humidity Recommended working environment 74 F 23 C 40 to 70 Rate of change Within 36 F 2 C per hour Within 5 per hour e Do not use creased damaged torn curled or wrapped media e The size of the recommended sheets can change at a fixed ratio according to the temperature changes of the working environment Before using sheet media place the sheet in the working environment for at least 30 minutes to have it match to the temperature of the working area e Printing before the media could accommodate to the printing environment may cause media jams due to slippage or creases This also adversely affects the quality of printing e Media has a printable side and a non printable side If you print on a not printable side blurring or slight touching may occur e Do not touch the printable side of media Moisture or oil from hands affects the printing quality e Do not leave the printer for a long time with media loaded The media may curl resulting in misalignment media jams or decreased printing quality In particular avoid this in winter dry seasons or during final printing e Do not lose the box or wrapping bag for storing media 8265 8290 8365 8390 User Guide 3 4 Printer Operation 4 2 3 Precaution on Storing Media When storing media pay attention to the following A Notes e Do not store media in high temperature high humidity or direct sunlight e Store sheet media in the original bag aft
99. rinter Be sure to perform the recommended maintenance strictly If not Xerox does not guarantee constant printing quality 6 2 8265 8290 PERIODIC MAINTENANCE This section describes the periodic maintenance required for this machine This maintenance helps ensure stable image quality In the periodic maintenance some service parts may be checked cleaned or replaced Perform periodical inspections according to the table below Maintenance cycles No Action Frequency 1 Cleaning the edges of the caps and the area around the caps Weekly 2 Cleaning around the bottom of the heads Weekly 3 Cleaning the wipers Bi weekly 4 Replacing the wipers Monthly 5 Replacing the sponge in the spitting box Monthly 6 Change the upper sponge at the back of the capping station Semi Annual Notes amp All cleaning in Ink areas must be done with Xerox 8265 8290 cleaning solution e Above maintenance cycle is based on use 8 hours day 5 days week and 44 weeks year If machine is used more maintenance periods will come earlier Available kits for the end user and their order numbers 1 User and good shape kit for 6 months No Description Quantity 1 Sponge plate 6 2 Wipers 24 3 Spitting box sponge 12 4 Cleaning Liquid 250 ml 3 5 Instruction sheet 1 6 Good shape kit 1 2 Good shape kit No Description Quantity 1 Gloves 300 2 Pipette 12 3 Swabs 150 4 Polyknit wiper 300 3 Long store kit 8265 8290 8365 8390 User Guide 105
100. rns on orange The MEDIA SET lamp will turn off A Notes amp You can also switch the up and down movement of the pressure rollers using the foot switch instead of the operation panel 4 4 4 Print Mode Check Use the following procedure to check the print mode currently set Step 1 Press the ENTER key on the operation panel I The following information is displayed on the operation panel for three seconds Pre int Mode Condit tor sel sb Interlace l pasa Direction Unidir Line 2 Line 3 Line 4 No Position Description Reference The printing quality is displayed Refer to Printing quality menu The interlace method is displayed Refer to InterLace Setup menu The printing direction is displayed Refer to Printing direction menu Step 2 When the printing mode display closes the product changes to its normal status 8265 8290 8365 8390 User Guide 8 4 Printer Operation 4 5 CONTROL PANEL DURING PRINTING When sending a file to your printer following messages can be displayed 4 5 1 Heaters are not Ready during Printing When the heaters are not reached their target temperature the following screen will be displayed Wait Heating Dist Adj Cleaning A HB HC HD H Heater Warming up Still it is possible to start the print However the heater will continue to warm up in order to reach the requested temperature Step 1 Press the F3 key to ENTER the HeaterStatus m
101. rrected in subsequent editions
102. rror occurred e may indicate the command code of the error e For the settings on a computer refer to the computer s operation manual 8265 8290 8365 8390 User Guide 101 5 Troubleshooting 5 3 5 Error Requiring a Printer Restart Following are descriptions and solutions requiring a restart Errors requiring a restart are displayed when the following fatal error has occurred during printer operation e Foreign material disturbing the printer operation is involved in the printer e An electrical circuit such as board motor or sensor failure has occurred e Anerror on the control program has occurred If error requiring a restart has occurred the printer prints and then stops see below 1 Power relating to the driving system is shut off automatically 2 All indicator lights on the operation panel are turned on and beeps sound continuously 3 An error message is displayed on the operation panel Press any key on the operation panel to stop the beep sounds If an error requiring a restart has occurred solve the problems to restart the printer and delete the error If the same error message is displayed again contact your local XEROX dealer Be sure to inquire the code numbers of the error messages No Message Descriptions Solutions References E System error An error which 1 If foreign materials such as Refer to When OQOQOQOQO0O000O cannot be solved a piece of media or media media jams occur promptly has
103. s The following are the status messages while the printer works normally 1 Displays the operational status 1 The following operational status is displayed on the first line of the operation panel Ready to print Cut te Feed Cleaning Heaters Lever Dery lzer i HHM A Display Solutions References Ready to print Waiting for the next operation Media has been loaded Media End The printer is waiting for the next operation Refer to Media No media has been loaded into the printer n i printer is receiving data The printer is converting data gt The printer is printing Se Warning Waste Ink Replace the waste liquid tank Refer to Replacing Tank the waste liquid tank 7 nT ec or XEROX s technical support centre 2 Displays of the operational status 2 The following operational status is displayed between the first and the third line of the operation panel Ink Refill Wait for a while 98 8265 8290 8365 8390 User Guide 5 Troubleshooting No Display Solutions References while ink cassettes while cleaning 3 Media Initial The printer performs initial setting of media Refer to Setting Wait for a while Indicates the media type setting media type made Wait for a while discharging Wait for a while Ink Types Wait for a while Wait for a while Ink Types 5 3 2 Error Message Display and Solutions The following are the message type error display and sol
104. ser Guide 6 Maintenance Caution amp Be sure not to pinch your fingers while opening and closing the front cover Step 2 Refer to TestPrinting to perform nozzle check printing Step 3 Check if the print head referring to the diagram below O x SS Step 4 Check the printer is in the normal status Ready to print uit be F eee Cleari ng Heaters Lever Down LT User i Step 5 Press the F2 key on the operation panel I The printer enters the cleaning menu Lear rig ALL Normal Fi F2 gt ENTER Step 6 Press the F2 key on the operation panel to change the parameters Parameter Description Small cleaning is performed Normal cleaning is performed Strong cleaning is performed Step 7 Press the ENTER key on the operation panel to start the head cleaning A Notes If the Cancel key has been pressed instead of the ENTER key after changing the parameters the printer returns to the normal status without performing a head cleaning 8265 8290 8365 8390 User Guide 129 6 Maintenance Lleqning Rest min Step 8 When the head cleaning has been completed the printer returns to the normal status A Notes We advise to let the printer rest for 5 10 minutes after a head cleaning procedure During that time the 8265 8290 8365 8390 ink comes to a fully stabilized condition improving print quality considerably Ready to print Cut be Feel Cleari
105. ssettes cannot be used Step 1 Ifthe printer is turned on make sure of the following I Printing or other operations are not performed Il Make sure that the display on the operation panel shows the normal state Il The MEDIA SET light on the operation panel goes off Step 2 Open the ink compartment cover Caution amp Be sure not to pinch your fingers while opening and closing the ink compartment cover 1 Ink Compartment Step 3 Remove the ink cassette from the ink cassette slot A Notes Dispose the used ink cassette by putting it in a plastic bag in accordance with local regulations or laws 1 Ink cassette slot 2 Ink cassette 122 8265 8290 8365 8390 User Guide 6 Maintenance Step 4 Take the new ink cassette from its package A Notes Unpack the ink cassette just before installing it into the ink cassette slot If you leave the cassette unpacked for a long time the printer may not be able to print correctly Use up ink cassettes within two years from the date printed on the cassette packages Replace ink cassettes if after six months since installation Step 5 Gently shake the ink cassette the install the ink cassette in the slot Step 6 Close the cover of the ink compartment 1 Ink Compartment Step 7 Make sure that the display on the operation panel returns to normal status A Notes If you replace ink cassettes while printing the printer resumes printing 8265 8290 8365 8390 User
106. stalled hard disk in the printer Returns the parameters to factory default value For Authorized Xerox Service Technicians only Manages the ink configuration smart chip management system and other ink related settings The cutting blade is replaced Clean the wiper Tank is replaced Makes various tubing flush settings Ability to view the installed firmware version CANCEL key Cancel the setup menu and shift to the normal condition 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 1 Setup Menu 1 7 Set Up Meriu InkStatus Originset TestPrint Mediaset C1 73 4 3 1 1 InkStatus Menu Depending on the mode the printer is in cassette or printer mode this menu will be displayed as InkStatus The InkStatus menu gives all information regarding the 8 ink cassettes in the slots InkStatus InkStatus K S688 Y S0888 C 8888 T K S588 C S888 NEEE M EEEE V S688 C ENEE l W EEEE y EEEE M EEEE Y 66m K EmEE traE C 555 eee MS 8265 8290 8365 8390 Setup items Parameters Description InkStatus Ink status for the ink Display cassette slots 1 8 gt Line 2 ink cassette slots 1 3 gt Line 3 ink cassette slots 4 6 gt Line 4 ink cassette slots 7 8 e Symbols Parameter 1 Parameter 2 Parameter 3 Param 1 Ink Colour Values K Black C Cyan M Magenta Y Yellow c Light Cyan m Light Magenta W Cleaning Liquid Param 2 Ink Rema
107. stem L e CANCEL key shifts to the previous menu 80 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 6 Setup Menu 6 7 gt et up Mernu Ha Unlock WiperClean Tank Chg TubingF lush 6 73 4 3 6 1 H Unlock Menu H Unlock H Unlock To lock heads press gt ENTER Setup items Parameters Description H Unlock CANCEL key shifts to the previous hierarchy menu 4 3 6 2 WiperClean Menu Clean the wipers A Notes amp Refer to Cleaning the cleaning wiper for details regarding the procedure for cleaning the cleaning wiper WiperClean WiperClean Wipers Clean gt ENTER Setup items Parameters Description WiperClean Do not clean the cleaning wiper To clean the cleaning wiper L CANCEL key shifts to the previous hierarchy menu 8265 8290 8365 8390 User Guide 81 4 Printer Operation 4 3 6 3 TankCng Menu Change the waste fluid tank Set when changing the waste fluid tank A Notes Refer to Replacing the waste liquid tank for details regarding the procedure for changing the waste fluid tank Tanklhg Changed Waste Ink Tank ENTER or CANCEL Setup items Parameters Description TankCng Do not change the tank When tank has been changed L CANCEL key shifts to the previous hierarchy menu 4 3 6 4 TubingFlush Menu Removes rest fluids out of the capping station and waste tubes to prevent clogging A Notes
108. suteiseivsueenivsusesutesuceunleomeonlcouwouleomeunicumenuicomesuieemuntd 37 4 2 2 Cautions on Handling Medid sereine E 37 4 2 3 Precaution on Storing MEIa ccccceecceecceeeceeeceeeeeeeeeeseeeceeeseeeseesseeseeeseeees 38 ZG MEdI PAINING ATOS enira E E a 38 AS MENU QVEIVICW os icse cues ateecit a N N heeieouameeemeads 39 8265 8290 8365 8390 User Guide 4 3 1 Setup Menu 1 7 20 ccc eee cece eeeeeeceeeeeeeeeceeeeeeceeeseesgeseeeegenseeeeenseteeeseeteeegaes 41 42 SCUPMENU ZT a E 53 AS OCUP MENU 3 1 n S 63 ADA SEUPMENUA T aA EEA 67 A Ono OCUP MENUSI i AO 76 43 0 SeUP MENU G T ornan aaa EANA 81 Ao DUEMILA ESS 83 4 4 Operating from the Control Panel cccccccccecceeceecseeceeeeeeteeeeeeseeceeeseeseeteeeneees 84 4 4 1 Feeding Media cccccccscccscceccceeceeceeeceeceeccuecaeceeeseesaeeceeseeeeeeseesaeessesaeeseees 84 4 4 2 Controlling the Heater Element ccccccccccccseceeeceeeseeeceeeseeseeseeeseeeseeees 85 4 4 3 Operating the Pressure Rollers ccccccsecceecceeeceeceeeseeeceeeceeeseesaeeseeeseeees 87 AAA PnC NVI OS CIC CK assesi e a E S 87 AS Control Pane Dunn PUNUNG esecuri lenGlte Sten bite Mien Aiton Sea Gludatia diecast 88 4 5 1 Heaters are not Ready during PIinting cccccccsecceeeeeeseeeeeeseeeeeeseeeeeeneees 88 4 5 2 Heaters are Ready during Printing ccccccsccseeceeceeeceeceeeeeeseeseeseeseeeeaees 88 460 Operations After Prin ye ciscancioect
109. t quality It is recommended to wear gloves 2 as shown on the picture below 1 Cleaning Swabs 2 Gloves Step 7 Close the Front Cover Step 8 Press the ENTER key to exit the H Unlock Menu The carriage will cap in and be locked 116 8265 8290 8365 8390 User Guide 6 Maintenance 6 3 3 Bi weekly Maintenance 6 3 3 1 Replacing the sponge in the spitting box 4 Notes Use gloves and tweezers to change the flushing sponge in the flushing box Step 1 Power ON the printer Step 2 Go to the H Unlock Menu and press the F2 key to unlock the carriage Step 3 Open the Front Cover Step 4 Slide the carriage to the left to access the flushing sponge Step 5 Remove the old flushing sponge with tweezers See image below 1 Sponge 2 Tweezers 3 Gloves Step 6 Install the new flushing sponge in the flushing box Notes Make sure that the 2 holes are on the right side of the flushing box and that the pins of the black box are in the holes of the absorbent 1 Two holes 2 Pin of black box Step 7 Close the Front Cover Step 8 Press the ENTER key to exit the H Unlock Menu The carriage will cap in and be locked 8265 8290 8365 8390 User Guide 117 6 Maintenance 6 3 4 Monthly Maintenance 6 3 4 1 Replacing the wipers Step 1 Power ON the printer Step 2 Goto the WiperClean Menu and press F2 Step 3 Open the Front Cover Step 4 Remove the old wipers with a pair of tweezers Ste
110. the H Unlock Menu The carriage will cap in and be locked 110 8265 8290 8365 8390 User Guide 6 Maintenance 6 2 4 Semi Annual Maintenance 6 2 4 1 Change upper sponge at back of the capping station Step 1 Power ON the printer Step 2 Goto the H Unlock Menu and press F2 Step 3 Open the Front Cover Step 4 Slide the carriage to the left to access the upper sponge Step 5 Remove the two screws fixing the sponge 1 1 Screws fixing the sponge 1 Step 6 Replace the sponge and tighten it again to the plate with the two screws 1 Capping sponge 2 Plate Step 7 Close the Front Cover Step 8 Press the ENTER key to exit the H Unlock Menu The carriage will cap in and be locked 8265 8290 8365 8390 User Guide 111 6 Maintenance 6 3 8365 8390 PERIODIC MAINTENANCE This section describes the periodic maintenance required for this machine This maintenance helps ensure stable image quality In the periodic maintenance some service parts may be checked cleaned or replaced Perform periodical inspections according to the table below N Action Frequency 1 Clean wipers 2 Tubing Flush and maintenance station cap flush Daily maintenance 3 Clean the edges of the caps in maintenance station 4 Clean the area around the caps teenie mie nanes 5 Clean around the bottom of the heads y 6 Replacing the sponge in the spitting box Bi weekly maintenance 7 Replacing the wipers 8 Replacing upper sponge at back of the capp
111. the power cable Plug in the power cable in The front cover is open Close the front cover Refer to Media handling 2 The printer does not work after media has been loaded No Possible cause Solutions References The front cover is open Close the front cover Refer to Media handling raised rollers lever straight into the printer into the printer 4 You did not use recommended Use recommended Refer to Media type media media 5 You used the printer in direct Use the printer in the Refer to Product Specifications sunlight or other locations not specified environment appropriate for the specified environment 8265 8290 8365 8390 User Guide 91 5 Troubleshooting 3 The printer does not work after data has been sent from a computer No Possible cause Solutions Reference Ink cassette is empty Replace the ink cassette Refer to Replacing ink cassettes 4 The printer does not print and an error is generated after data has been sent from a computer No Possible cause Solutions References Make sure that the model Refer to the RIP User Guide computer is not correct settings on computer and The interface setting or command printer are the same mode on computer and printer do not match 5 Printouts are partially blurred or missing 4 Notes You may not obtain reasonable quality with media other than recommended media Possible cause Solutions References Th
112. the printing position Because printing can be performed on media on which there has already been printed excess space can be used effectively 8265 8290 8365 8390 User Guide 9 2 Printer Overview 2 2 PART NAMES AND FUNCTIONS Part names and functions are explained below 2 2 1 Front of Printer No Name Function 1 Heater plate Supports and heats the media during printing Keeps the operator safe from the drive parts of the printer while it is operating Only open and or close the cover to perform following operations 2 POM one e Media setting and replacement e Cutter blade replacement e Cleaning the cleaning wiper 3 Carriage Drives and holds the print heads 4 Operation panel To control the printer 5 Ink compartment cover Covers the ink compartment 6 Stand Carries the main body 7 Waste bottle assembly Collects the waste fluid 8 Winder Rolls up the roll media 9 Front tension system Keeps the media under tension 10 Left maintenance covers Covers the maintenance areas 10 8265 8290 8365 8390 User Guide 2 Printer Overview 2 2 2 Rear of Printer 1 Ethernet connector 2 Card reader slot 3 SmartChip label 4 Bracket Cover 5 Centronics connector 6 Foot switch connector T Power inlet 8 Environmental label 9 DB 25 connector 0 ID label ok 8265 8290 8365 8390 User Guide 11 2 Printer Overview HEATER SYSTEM MEDIA DIRECTION Heater element Temperature Pre heater He
113. tting shift to the previous hierarchy menu 4 3 1 10 Thickness Menu Set the media thickness Thickness Jum i SAA um Fe F4 gt ENTER Setup items Parameters Description Thickness 50um lt 100um gt 1500um Change media thickness by operating the following keys e F2 key to increase the setup value e F4 key to decrease the setup value e ENTER key to confirm the setup value e CANCEL key to cancel the setup value A Notes Bidirectional quality can only be obtained when media thickness is set correctly 4 3 1 11 Heater A Menu Set the temperature of the Heater Hegter Cas DFR Si a E Pie F4 gt ENTER Setup items Parameters Description Heater A OFF 50 C Change heater temperature by operating the following keys e F2 key to increase the setup value e F4 key to decrease the setup value e ENTER key to confirm the setup value e CANCEL key to cancel the setup value 8265 8290 8365 8390 User Guide 47 4 Printer Operation A Notes e The default setting for the heater is set to 50 C e The function of the heater A Warming the transfer paper before entering the pressure rollers The pre expansion helps to minimize media cockling 4 3 1 12 Fixer B Menu Set the temperature of the Fixer Parameters Fixer B OFF 40 C Fixer DiW OFF 70 C 4a C F2 F4 gt ENTER Change fixer temperature by operating the follo
114. ue e F4 key to decrease the setup value e ENTER key to confirm the setup value e CANCEL key to cancel the setup value 4 3 1 21 MediaCut Menu Set media cut method after printing hed iaCut Jf t Maria l ALtO Setup items Parameters Description position and is automatically cut Use regular cutting blades available from hardware stores Off No media feed after printing 4 When Auto is selected proceed to the Shortest Cut Length menu e If Manual or Off has been selected the screen changes to the menu of the previous hierarchy A Notes amp e For the situations shown below the media cut settings are always changed to Off regardless the previous settings o When Take up system or Roll up roll off system is set for the media detection settings Media detection menu e When using the media shown below set the media cut setting to Manual If set to Auto the following errors may occur o Cloth material The cloth fibre is not completely cut o Media with glue Glue will adhere to the cutting blade and decrease cutting performance 52 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 2 Setup Menu 2 7 Set Wo Meru Print Mode Comma rid Layout Funet ion 3 7 okod S of 4 3 2 1 PrintMode Menu To perform various settings for Printing mode Pr int Modet Prn ode 1 Prrilliode 2 Frnhode 3 Frrhode 4 cil Setup items Parameters Description
115. usehold waste The correct disposal of your old product will help prevent potential negative consequences for the environment and human health This page has been intentionally left blank TABLE OF CONTENTS E Salei TRS UPC ONS aac ear totaa dea a se ccen cede cece veaens 1 1 1 VEE GUCUIO Ntone i a ne sagenewesdioansessenasseeesueneesedegeacssand 1 1 2 Warnings Cautions and Notes ccccccccecceeeceeeceeeceeeeeeseeeseeeseeseeeseeseeeseeeseees 1 1 3 Important Safety Instructions 0 0 0 ccc cecc cece cece cece cece eeaeeeeeeseeeseeeseeeseeeeeeseeeseeess 1 ic A218 809 pers eee nee eee eer a nee Cen een eee er eee ee 4 1 4 1 Handling the Warning Labels icc cacescdecacastarsideiddeedieddduaddaddaeeddndddestdaddanaranienzsnaias 4 1 4 2 Locations and Types of Warning Labels ccccccccsecceeeceeeceeeeeeeeeeeeeeeeeeaes 4 2 Printer OVCNVICW sorento renea aaa ia a EEE aE E 9 2 1 POAST E ect beta heel uct geet guciGetiuel 9 22 ParnNamnes ana FONCIONS sigiewairnndienaicniietaiend wes siaddendalsdatteacdaduiedanedeindobat estes edae 10 221 FONO lL Qe ne Pe ne Pe ee 10 22a Rear OPTINET s csticstenscestecsevestecscectece hat snaetsaeazninedinenicedlet iaedteg AE 11 2 2 3 Position and Function of the Heating Elements cccccccceceseeeeeeeeeeeeees 12 224 Printer COMPO ane eoi a a tach lan letter a 13 2220 NVINIGER FONU essri EEEN 15 220 Unwmnder Rear erre TET 15 2 2 f Winder Un winder Contro
116. utions The following message type errors are displayed when an error occurs while operating the printer When one of the following message type error displays appears the printer may stop operation If the printer stops operation solve the problem to delete the error message and restart the printer 1 Error messages regarding media feeding The following error message is displayed on the first line of the operation panel ndet ined Faper Heaters Cleaning Cut F eed ever Un zeri MSM No Display Descriptions Solutions References 1 Undefined The printer failed to detect the Reload the media Refer to Loading media media media The printer stops 2 Media Slant The media was fed at an angle into Reload the media Refer to Loading the printer media The printer stops The printer stops media media 4 Cover Open The front cover is open The printer Close the front i stops cover 5 Please Set The pressure roller has been Set the media and Media raised lower the pressure There is no media roller Media JAM The media jammed Remove the Refer to When Error The printer stops jammed media and media jams occur reset a media 8265 8290 8365 8390 User Guide 99 5 Troubleshooting 2 Error messages regarding warnings of the remaining ink The following error message is displayed on the forth line on the operation panel Ready toa print Heaters Cleaning ut
117. wing keys e F2 key to increase the setup value e F4 key to decrease the setup value e ENTER key to confirm the setup value 4 3 1 13 Post Fixer C Menu Set the temperature of the Post Fixer Setup items Parameters Post Fixer C OFF 50 C e CANCEL key to cancel the setup value Post Fixer C OFF 70 C 50 C F2 F4 gt ENTER Description Change post fixer temperature by operating the following keys e F2 key to increase the setup value e F4 key to decrease the setup value e ENTER key to confirm the setup value 48 e CANCEL key to cancel the setup value 8265 8290 8365 8390 User Guide 4 Printer Operation 4 3 1 14 Drier D Menu Set the temperature of the Drier Urier tO LIF Foul o a E parti Setup items Parameters Description Drier OFF 50 C Change drier temperature by operating the following keys e F2 key to increase the setup value e F4 key to decrease the setup value e ENTER key to confirm the setup value e CANCEL key to cancel the setup value A Notes e The default setting for the drier is set to 50 C e The function of the drier D Heating the printed transfer paper evaporates the water fast enough so that the print is touch dry when wound 4 3 1 15 HStatus Menu Check the temperature of the heating elements Hs tatus A49 B26 C27 Ds 39 Heating NOT Ready A Notes A stands for

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