Xerox 721P Printer User Manual
Contents
1. Ch N In 1 Toner Cartridge 2 Media Cutter 3 Cutter Home Indicator 4 Meter A Billing 5 Meter B Service 6 Inner Transport Unit 7T Service Record Cover 12 Replace when Status Display indicates that the cartridge is empty Turn to cut media during jam clearance As the cutter knob is rotated the cutout color will change from RED to GREEN when the home position is reached DO NOT rotate counter clockwise Square Counter for billing purposes Linear Counter for service purposes Open to clear media jams Contains service information XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL PRINTER OVERVIEW Operator Panel amp Status Display The operator panel is located on top of the front side of the printer It consists of a graphic display a message display and several function keys 1 2 3 4 5 15 Paper Deck Exit l aS mU I ea eh dir v 9988 5552 BBBBBH Wire Clean Exp Clean Select Cut Copy Density Menu gt lt Enter Online o OO O 6 7 8 9 10 11 12 13 14 1 Ready Indicator 2 Door Open Indicator 3 Toner Empty Indicator Media Empty Indicator Media Jam Indicator Wire Clean key 7 Exp Clean key 8 Media Roll Indicator 9 Select key 10 Cut key 11 Media Jam Location Indicator 12 Copy Density2. rne enne 28 Cleaning The LED Print ead etm dade ta e ders 29 Cleaning The Printer Surface eceen etna hne RA anna a rane 30 Ordering Supplies nee es cere ete utar e pee 31 SUpply order lst ono oath a ee o ont tet ertt dents LR 31 Supply order e e a sensn nene a sn enn 31 6 Problem SOWING serseri aeann nde Podere Cu asa anra na annee anm hana e 33 Media Jaims em Rupee iui ee oiu ees ted Leite te ne Cri 33 Clearing Media Jam J 01 amp J02 nacinane ari a i aeda 34 Clearing Media Jam 03 sentes aaea 36 Clearing Media Jam J 04 eneiniad eiaei ri ane nando dante d 38 Clearing Media Jam J 05 ee stad dn 40 Clearing Media Jam J 11 amp J 12 ssssssssssssssessseeeeeeneneeenen nennen nennen nns 41 Clearing Media Jam J 13 amp J 14 ssssssssssssessssseeseneeeeenen 43 Clearing Media Jam J 22 data dde 44 Error Codes tine eiae e
3. PROBLEM SOLVING When a jam J 13 or J 14 occurs the media jams in the Fuser Section siu ooooo J oO Copy Density Menu gt lt Enter Online 1 2 3 Copy Density Menu gt lt Enter Online Open the Right Side Door and turn the Inner Transport Assembly handle to release the transport Lower and lock the transport by engaging the Down Lock If the media is not cut and the leading edge of the media has reached the Drum or beyond the Drum rotate the Cutter handle to cut the media Continue rotating the cutter handle so that the green home position indicator appears in the handle cut out If the leading edge of the media has reached the Fuser Unit open the Exit Cover WARNING There are sharp edges on the Separation Fingers that rest against the drum in the 3 o clock position Exercise caution when reaching for the lead edge of the media 4 5 6 Grasp the lead edge of the media Rotate the Fuser Handle while pulling on the media Release the Down Lock while holding the handle of Inner Transport Assembly and lift it up gently until it stops Then twist the handle to the left to move the transport to the home position Finally turn the handle to the right to lock the transport Open the Manual Bypass Shelf or drawer in order to clear the jammed media Rewind the jammed roll until the lead edge of the media comes free of th
4. d 45 Printer Errors E XX 45 Door Open Errors U XX reete dcr aco vee e ete enar ete dv ante SE e ova e dv 46 Thumping Noise in Standby aa 46 Image Quality Problem Solving erre tenente 47 Xerox Wide Format 721P operator manual lii TABLE of CONTENTS User DPI 49 User Mode 1 Test Print 015 ene et ee cedet ne dte ee tie esp ene ede edet 49 User Mode 2 Date and Time setting U2 ssssssssssssee 51 User Mode Low Power Saver Mode U3 sssssssssssssseeneeeenee nennen enne ener rennes 53 User Mode 4 High Power Saver Mode UA ener nennen ener nennen 55 User Mode 5 Media Cut At Power ON US iissssssssssssseeeene nnns 57 User Mode 6 Detack Lamp Control Mode 6 58 User Mode 7 Attention Beeper Enable Mode 07 59 User Mode 8 Custom Setting Plain Paper ssssssssssessee eene nennen 60 User Mode 9 Custom Setting Vellum Tracing Paper U9 61 User Mode A Custom Setting Film UA en
5. n Press Menu 3 times gt ar Online QE X Y fis ri ES USER MODES User Mode 3 Low Power Saver Mode U3 If the Low Power Saver Mode is enabled the printer reduces power to the Printer Fuser Assembly from 178 C to 100 C after a predetermined period of inactivity If the printer does not receive a print job or copy job for the time selected in this mode the printer will enter the Low Power Saver Mode to save power consumption If a print or copy job is detected by the printer the printer will then enter the Warm up Mode prior to the start of the job to heat the Fuser Assembly to 178 C The green LED Light inside of the Menu Button flashes when the printer is in a power saver mode 1 To enter User Mode 3 Press the Menu Key 3 times when the printer is in the Standby idle Mode The Menu Key lights green and the Status Display indicates U3 flashing on the left side of the display The right side of the display shows the current setting in minutes 2 Press Enter The status on or off is displayed If the status is off Low Power Saver is disabled To change the status press Enter and then the gt Key or the lt Key 3 Press Enter again for access to the time interval The current setting in minutes is displayed The selectable ranges are 10 15 20 30 40 50 60 90 120 180 and 240 minutes
6. oOoooo Copy Density There is a problem with the fuser Press power off then on If problem still temperature exists call for service The fuser is over temperature Press power off then on If problem still exists call for service There is a drum motor error Clear all jams from the printer then press power off then on If problem still exists call for service There is a problem with the printer Press power off then on If problem still exists call for service There is a cutter motor error Clear all jams from the printer then rotate the cutter handle so that the green indicator is in the cutout Press power off then on If problem still exists call for service There is a paper feed motor error Clear all jams from the printer then press power off then on If problem still exists call for service There is a fuser motor error Press power off then on If problem still exists call for service There is a wire cleaning motor error Press power off then on Perform the wire cleaning procedure again If problem still exists call for service E 21 There is a fuser thermostat error Press power off then on If problem still exists call for service There is an LED Head cleaning error Press power off then on Perform the LED Head cleaning procedure again If problem still exists call for service E 49 There is a developer position motor error Press power off then on If problem still exists
7. Factory default is On and set to 15 minutes To change the time press the gt Key to increase and the lt Key to decrease then press Enter to save the data XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 53 USER MODES Online oO Online 54 4 After you enter the desired time interval press the Online Key to exit the User Mode NOTE After 30 minutes of no use the printer will reset the developer motor and enter an idle state A loud thump noise will be heard as the motor resets This is normal XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL USER MODES User Mode 4 High Power Saver Mode U4 When the High Power Saver Mode is enabled the printer switches off power to the Printer Fuser Assembly after a predetermined time of inactivity If the printer does not receive a print job or a copy job for the time selected in this mode the printer will enter the High Power Saver Mode to save power consumption The High Power Saver Mode saves more power than the Low Power Saver Mode and the recovery time is longer If a print or copy job is detected by the printer the printer will then enter the Warm up Mode prior to the start of the job to heat the Fuser Assembly to 178 C The green LED Light inside of the Menu Button flashes when the printer is in a power saver mode 1 To enter User Mode 4 Lr ME Itl rmn cu d ues Press the Menu Key
8. Sd PICI 7 L LIU o peni gt x Enter Onlin O OOOO O 7 Li The Menu Key lights and the display indicates U7 2 Press Enter 3 Press the gt or lt key to change the value to 0 Off Beeper ON 1 1771 gj T Lil n Men gt lt _ yf ENer Onli 00000 X9 Beeper OFF 0 NOTE Factory default is 1 On 4 Press the Enter key to store the value 5 Press the Online Key to exit the User Mode XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 59 USER MODES User Mode 8 Custom Setting Plain Paper U8 60 000656 Eug 4 M nu gt lt Enter Online OOO CS E s NV Ener Onli 00000 This mode switches between the standard setting for plain paper and the custom setting for plain paper This feature enables the Service Representative to custom set the printer for a brand of media that has different handling characteristics NOTE The custom setting parameters Fuser Temperature Fuser Motor Speed Lead Edge Registration etc must first be set by the Service Representative in order to be effective 1 With the printer in the Standby idle condition press the Menu Key 8 times to enter Mode 8 The Menu Key lights and the display indicates U8 Press Enter 2 Press
9. call for service XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 45 PROBLEM SOLVING Door Open Errors U XX When the printer experiences a door open error the following occurs e The Door Open Indicator flashes orange e Anerror code U XX flashes e For codes U 04 or U 14 the location of the open door is also shown by PF or EXIT Door Open Indicator PF and Exit Error Code or ov i Wire Clean Exp Clean gt lt Enter Online Error Code Cause Treatment The Upper Drawer is open Open and close the Upper Drawer The Middle Drawer is open Open and close the Middle Drawer The Lower Drawer is open Open and close the Lower Drawer U 04 The Inner Transport is open Close the Inner Transport Note When you turn the latch confirm that it is locked Left Door is open Close the Left Door Manual Bypass Shelf is open Open and close the Manual Bypass Shelf U 10 A interlock is open Reset the Manual Bypass Shelf Right Door Top Rear Cover Exit Cover Right Door is open Close the Right Side Door Top Rear Cover is open Close the Top Rear Cover Exit Cover is open Close the Exit Cover Thumping Noise in Standby After 30 minutes of no use the printer will reset the developer motor and enter an idle state A loud thump noise will be heard as the motor resets This is normal 46 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL PROBLEM SOLVING Image Quality Problem Solvin
10. C2 month C1 year in sequence with each press of the Key XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 51 USER MODES Y I7 5 Lo o 6 3 Press the Key again to view and correct the next ew cR oe Dou location C5 minute Repeat the process to change the minutes if required The minutes begin to flash 8 To change the value press the Key to increase the value and Key to decrease the value 7 To change the minutes press Enter rc Snn Lo 9 Press Enter to store the value Menu gt lt 4 x4 Enter Online Continue pressing the lt Key to scroll to the remainder of the setting locations and repeat the process until all of the time and date corrections have been made After the last location has been changed C1 year pressing the lt Key again will display the corrected time Mannan LI LI 110 r1 Menu gt gt Enter Online 00000 O Example 12 00 and 30 seconds Hour Minute Second H Y 5 Jj Pressing the lt Key again will display the corrected date 6 Example 2002 May 31 Year Month Day 10 Press the Online Key to exit the User Mode 52 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL oO nu gt lt Enter Online ANS
11. Next follow the Loading Roll Media instructions as normal XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL MEDIA Dehumidifier The printer is equipped with media heaters which when enabled maintain the media at a constant temperature The heaters operate at night and in high humidity conditions in order to avoid moisture related problems with the media such as wrinkling and deletions in the print XEROX Service can enable the heaters to operate in one of three modes 1 Offall the time 2 Off when printer is switched on The heaters will continue to operate when the printer is switched off as long as the printer is connected to a live power outlet 3 Onall the time If XEROX Service has enabled the media heaters the heaters can be switched on or off by the Operator as environmental conditions change 1 Open the Top Rear Cover in order to locate the Dehumidifier Switch 2 Setthe switch to the correct position for humid or dry conditions e n humid conditions the dehumidifier switch should be set to the 1 position e n dry conditions the dehumidifier switch should be set to the 0 position XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 23 MEDIA Using Manual Bypass Feed 24 222 DP Paper Guide When the desired media is not loaded the printer you can bypass the media drawers and manually load cut sheet media into the printer To manually feed cut sheets int
12. Online Key to take the printer Offline LED Off 11 Push in the drawer until it is closed and latched If the leading edge is not sufficiently square perform the automatic Initial Cut by pressing the Select key to select the appropriate Green Knob drawer and then pressing Cut key Approximately 9 5 240mm media will be cut and fed from the printer 12 Press the Online key to return the printer Online LED On XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 39 PROBLEM SOLVING Clearing Media Jam J 05 Cutter handle 40 Inner Transport Down Lock When a jam J 05 occurs the media jams while feeding from the Manual Bypass Shelf oo000 1t Copy Density O Online Open the Right Side Door and turn the Inner Transport Assembly handle to release the transport Lower and lock the transport by engaging the Down Lock If the media is not cut and the leading edge of the media has reached the Drum or beyond the Drum rotate the Cutter handle to cut the media Continue rotating the cutter handle so that the green home position indicator appears in the cut out If the leading edge of the media has reached the Fuser Unit open the Exit Cover and remove the jammed media by rotating the Fuser Handle Release the Down Lock while holding the handle
13. heard as the motor resets This is normal XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL USER MODES User Mode 5 Media Cut At Power ON U5 Menu OOO oO Enter Online Press Menu 5 times i n Y IIC m Li I ru foo Menu gt lt g bend Online QC XX 0 4 Y IIE 7l 15 S gg f n Menu gt Online O You can enable an Initial Media Cut at Printer Power On If this feature is enabled the printer will feed and cut 240mm of all roll media when you switch on the machine 1 Press the Menu Key 5 times when the printer is in the Standby mode The Menu Key lights green and the Status Display indicates U5 flashing in the left side of the display The current setting or 1 is displayed on the right side Press Enter 2 change the value press gt Key to increase and lt Key to decrease then press Enter to save the data Selectable values are 0 and 1 0 is NO initial cut at Power On 1 is an initial cut will be made when the printer is turned On NOTE Factory default is 0 Off 3 Press the Online Key to exit the User Mode XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 57 USER MODES User Mode 6 Detack Lamp Control Mode U6 c Menu Enter oO Online OUO Qo Press Menu 6 times 58 Online O I
14. of Inner Transport Assembly and lift it up gently until it stops Then twist the handle to the left to move the transport to the home position Finally turn the handle to the right to lock the transport Pull to open the top drawer middle drawer and Manual Bypass Shelf Remove any media from the inside of the printer Close and latch the drawers and Manual Bypass Shelf Reload the media on the Manual Bypass Shelf curl side down XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL PROBLEM SOLVING Clearing Media Jam J 11 amp J 12 When a jam J 11 occurs the media jams on the Inner Transport Assembly umi L3 L3 L3 P3 P3 ri Copy Density Enter Online O0 OOO0O0 O T o0000 LI IC o Copy Density Menu gt Enter Online 90000600 1 Open the Right Side Door and turn the Inner Transport Assembly handle to release the transport Lower and lock the transport by engaging the Down Lock 2 Ifthe media is not cut and the leading edge of the media has EM reached the Drum or beyond the Drum rotate the Cutter handle to cut the media Continue rotating the cutter handle so that the green home position indicator appears in the cut out Inner Transport handle 3 Open the Manual Bypass Shelf Drawer 1 and Drawer 2 in order to clear the jammed media 4 Ifthe leading edge of th
15. of the empty cartridge properly by sealing the opening of the cartridge with tape or put the cartridge in a plastic bag before discarding XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 27 28 Cleaning The Charge Scorotron Wire Periodic cleaning of the Charge Scorotron Wire will reduce print quality problems such as light prints or deletions in the print caused by accumulation of toner inside the printer NOTE The Wire Cleaning is performed automatically when the printer is switched on i ier 8 29599 Wire Clean Exp Clean Select Cut O Copy Density Wire Clean Wire Clean Press this key to clean the Charge Scorotron Wire if there is no message in the Status Display A C will be displayed during the cleaning process NOTE It will take approximately 2 minutes for the cleaning process XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Cleaning The LED Print Head Periodic cleaning of the LED Print Head will reduce print quality problems such as light prints or deletions in the print caused by the accumulation of toner inside the printer NOTE The LED Print Head Cleaning is performed automatically when the printer is switched on dro Wire Clean Exp Clean Copy Density Menu Enter Online 90000 Exp Clean Exp Clean Press this k
16. the custom setting for film This feature enables the Service Representative to custom set the printer for a brand of film that has different handling characteristics NOTE The custom setting parameters Fuser Temperature Fuser Motor Speed Lead Edge Registration etc must first be set by the Service Representative in order to be effective 1 With the printer in the Standby idle condition press the Menu gt lt m Key 10 times to enter Mode A OOOO 0 E The Menu Key lights and the display indicates UA Pu H LI o Mend Enter Online 6 0 Press Enter 2 Press the lt key to change the value to 1 ON Online e Standard Setting 0 Custom Setting 1 3 Press Enter key to store the value Onine 4 Press the Online Key to exit the User Mode 62 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL USER MODES User Mode b Image Enhancement Ub E IL m h h Li gt aE Enter CX X mu Online ON t QR Or The Image Enhancement Mode is used to improve reproduction of gray scale Increasing the setting of this feature increases the density of single pixels There can be however a notic
17. these covers Never attempt any maintenance function that is not specified in this operator manual Never defeat interlock switches Machines are designed to prevent operator access to unsafe areas Covers guards and interlock switches are provided to ensure that the system will not operate with the covers opened Unplug the printer from the wall outlet and refer servicing to qualified service personnel under the following conditions When the power cord is damaged or frayed If liquid has been spilled into the product If the printer has been exposed to rain or water If the printer is producing unusual noises or odors If the printer or the cabinet has been damaged If you need additional safety information concerning the Xerox Wide Format 721P Engineering Printer or XEROX supplied materials you may call Within the United States 1 800 828 6571 toll free In other countries Please call your local XEROX service office for help XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL INTRODUCTION EMC Notices Australia New Zealand European Union Canada Changes or modifications to this equipment not specifically approved by Fuji XEROX Australia PTA Limited may void the user s authority to operate this equipment Shielded cables must be used with this equipment to maintain compliance with the Radio communications Act 1992 WARNING This is a Class A product In a domestic environment this product may cause ra
18. toner cartridge 180 degrees e Toner Cartridge 3 Pull down on the left end of the toner supply mechanism and remove the cartridge Toner supply mechanism 26 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL a Sealed opening CARE 4 Shake the new cartridge several times in order to prepare the contents for use and remove the foam band from the cartridge DO NOT apply pressure to the center of the cartridge Toner will spill from the ends of the cartridge 5 Install the cartridge into the toner supply mechanism while keeping the sealed opening on the upper side of the cartridge 6 Close the toner supply mechanism 7 Rotate the toner cartridge 90 degrees as shown to access the seal then gently remove the seal by pulling to the left NOTE If the cartridge is in any other position toner will spill from the cartridge 8 Continue to rotate the toner cartridge to it s full down position 9 Close the Left Door Status Code U 06 will go out The Toner Level Display on the front panel will scroll until the new level is read Then the new toner level will be displayed 10 Dispose
19. 4 times when the printer is in the Standby Ouro do idle Mode Press Menu 4 times Tq T a The Menu Key lights green and the Status Display indicates U4 Lik o MH Flashing on the left side of the display The time interval is shown Mau aci RU MS eum on the right side of the display QUO XU OCC NOTE Factory default is On and set to 90 minutes 2 Press Enter The status on or off is displayed If the status is off High Power Saver is disabled To change the status press Enter and then the gt Key or the lt Key TT n Press Enter again to gain access to the time interval Li 1 tg er ao P MU To change the time press gt Key to increase and Key to OO decrease then press Enter to save the data The display value is minute and the selectable ranges are 10 15 20 30 40 50 60 90 120 180 and 240 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 55 USER MODES x 4 _ _ ri Li E gok E E gt lt Enter Online EON gt lt Enter Online 0000 O 56 3 After you enter the desired time interval press the Online Key to exit the User Mode NOTE After 30 minutes of no use the printer will reset the developer motor and enter an idle state A loud thump noise will be
20. Codes and messages are displayed here XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 13 PRINTER OVERVIEW Media and Toner Status Panel O Plain Paper In Use Oooooooo Plain Paper In Use OoOooooooo Plain Paper Vellun Tracing O Film In Use Oooooooo Plain Paper VellunvTracing 88 Film In Use Roll Level oo0o00000 Toner Level OQOOO0O000 1 O Plain Paper Vellum Tracing vaellunvTracing O Film O Film 2 O Plain Paper Vellun Tracing VellumTracing O Film O Film 1 Roll Size Displays 2 Media Type Indicators 3 In Use Indicators 4 Roll Level Indicators 5 Toner Level Indicator 14 The Media and Toner Panel is located on the front right face of the printer It displays the size of the media the type of the media the media in use and how much media and toner is remaining O In Use Roll Leve OOOOOOoOoO0 7 In Use 2 3 Roll Leve 00000000 3 O Plain Paper 3 DA racing 4 In Use Roll Level QOOOOOOOO 4 Plain Paper BH VellunvTracing O Film In Use Roll Level OOOOOOoOoO Toner Level oo000000 5 Displays the size of the roll media Displays Plain Paper Vellum Tracing or Film depending on the media loaded in the drawer Illuminates to indicate that the drawer is In Use Even if th
21. INTER OPERATOR MANUAL 31 This page is intentionally blank 32 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 6 Problem Solving This chapter provides information for resolving various problems that can occur during the operation of the printer It contains instructions for clearing media jams and also includes the error code list If you are unable to resolve the problem follow the procedure for calling for service at the end of this chapter Media Jams When the printer experiences a media jam the following occur e The Media Jam Indicator flashes e code and Media Jam Location Indicator flashes Media Jam Indicator Media Jam Location Error Code Paper Deck oooo rm I 1234 ud L Lr Wire Clean Exp Clean Select Cut gt lt Ente Online O O O To clear the jam Observe the location of the flashing indicator light on the Media Jam Location Indicator Follow the instructions in this chapter to clear the jam XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 33 PROBLEM SOLVING Clearing Media Jam J 01 amp J 02 Cutter handle Inner Transport handle 34 When a jam J 01 occurs the media jams while feeding from Roll 1 in the top drawer ime ooooo LI LI o Copy Densit
22. Indicator 13 Copy Density Key 14 Menu gt lt Enter Online 15 Status Display Flashes when the printer is warming up and remains on steady when the printer is ready to operate This indicator flashes and an error code is displayed when a door is opened or the Inner Transport Unit is opened This indicator flashes when the toner level is low When the toner supply is empty the indicator is on steady and no more prints can be made You can replace the Toner cartridge even if the printer is operating This indicator flashes when the selected media roll is depleted This indicator flashes when media is jammed in the printer The Charge Scorotron Wire is cleaned when this key is pressed The Ready Indicator flashes during the cleaning process Lens Array of LED Print Head is cleaned when this button is pressed Ready Indicator flashes during the cleaning process Displays the selected media roll for lead edge cut when the SELECT key is pressed Press this key to select the media roll desired for a lead edge cut Press this key to feed and cut 240mm of the lead edge of the selected roll Indicates the location where Jam has occurred The selected Print Density level is illuminated Use this key to temporarily increase or decrease the image density These keys are used for changing User Modes described in Chapter 7 The Online Key is also used to place the printer Offline and Online Error Codes Status
23. PRINTER OPERATOR MANUAL 17 MEDIA Loading The Roll Media Roll 1 2 amp 3 RS a 18 mS 1 Pull the handle and open the desired drawer 2 Rewind the media remaining on the roll NOTE Even if it is not necessary to rewind the roll media rotate the spindle in the rewind direction Failure to perform this may cause the gear at the left end of the spindle to be broken 3 Hold the roll at both ends and lift the roll out of the drawer The spindle must remain parallel when removed CAUTION Failure to keep the spindle parallel may cause the gear at the left end to break gt Press the green lever at the end of the spindle 5 Slide the spindle out of the media core 6 Press the green locking lever and insert the spindle into the new roll of media 7 Align the edge of the media with the appropriate width dimension on the spindle NOTE To ensure that the media roll will not slip on the spindle lift up on the green lever after the roll is in position This action provides a positive grip on the media core NOTE To avoid unnecessary strain load the heaviest roll in the top drawer and the lightest rolls in the bottom drawer Hold the roll at both ends and place the roll into the drawer If the leading edge of the roll media is taped cut more than 22 550mm to eliminate the possibility of glue from the tape contaminating internal printer components If the leading edge is torn f
24. THE DOCUMENT COMPANY XEROX Xerox Wide Format 721P Printer Operator Manual 701P39415 April 2003 TABLE of CONTENTS D C a Table of contents Safety DIC M tite dette ele cl rt ede diee uude do ca one e ig on erum du ae vii Australia New Zealand rtr eicere eie Tet eel ca iion canes ates ende ao n dana vii European UNION cine Ae aere Ue eee ae erue Td eu ive Dese daa Pa ee rie t daa ca suc ue dieu dde usd vii Ca ada EE vii J pa EE viii USA m EE viii 1 E E E 1 Organization And Content Of This Manual sss eene nennen nennen nennen enr nenne 2 Terminology Used In This Manual 2 Conventions Used Im This Manual nd 3 2 ier TeruIlImMe E 5 Product Speclifications 2 ince n eet na esci a rt dace eddie te e Poco dta 5 Media Specifications ne ea te i b eei th oe ete vita t e ebat ra Pide cadat dues 6 Room Space Requirements i n obruere alatis tao 7 Serial Number EoCaltiOniu tetto et ett ert id
25. a jams Open to load media roll and clear media jams Open to load media rolls and clear media jams Open to clear media jams Open to add toner Displays the amount of toner remaining in the toner cartridge Shows roll width and selected media Operation keys to select a media drawer and other status indicators Press to switch the controller on and off XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Rear Side View PRINTER OVERVIEW ie 8 x FOLDER DIAG IF VIII CHB t0 p eo e CONT IEEE1394 X 2 FOWER 11 10 1 Top Rear Cover I F Connector for Scanner IEEE1394 3 Exit Cover 4 Power Cord 5 Power 220 VAC 6 I F VIII CH B 7 VF VIII CH A 8 DIAG 9 COM1 10 FOLDER 11 CONT IEEE1394 LX Fay Y 9 8 7 6 5 Pull the handle and open to clear media jams Connect the cable from scanner here Open to clear media jams Connect to a suitable power outlet Connect the power cable from the controller here Connect the Interface Cable from the AccXES Controller here 37 pins Not Used Connect the Interface Cable from the AccXES Controller here 37 pins Service use only Not Used Not Used Connect the Interface Cable from the AccXES Controller XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 11 PRINTER OVERVIEW Right Side View
26. at 721P Engineering Printer and use its features Your XEROX support group is available to you for further assistance Call our experts at the appropriate phone number listed below The following information will be needed when you call XEROX Customer Account Machine Type XEROX Wide Format 721P Engineering Printer Serial Number FOR SERVICE ON YOUR Wide Format 721P Engineering Printer North America and Canada 1 877 937 3627 All Other Countries A Customer Service Support Representative will assist you in keeping your XEROX Wide Format 721P Engineering Printer operating and if required will arrange for a Customer Service Engineer to inspect your system and restore its performance FOR PURCHASE OF OTHER XEROX EQUIPMENT AND SUPPLIES Local Number A XEROX Sales Representative will assist you in evaluating your needs for other xerographic equipment that can further increase your productivity XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 1 INTRODUCTION Organization And Content Of This Manual The XEROX Wide Format 721P OPERATOR MANUAL provides the information you need to become familiar with the components features operation and specifications of your printer It contains the following chapters Chapter 1 Introduction This chapter shows the organization of this manual as well as the contents terminology and conventions used in this manual Chapter 2 Specification This chapter contains product and media
27. dio interference in which case the user may be required to take adequate measures Changes or modifications to this equipment not specifically approved by XEROX Europe may void the user s authority to operate this equipment Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89 336 EEC WARNING In order to allow this equipment to operate in proximity to Industrial Scientific and Medical ISM equipment the external radiation from ISM equipment may have to be limited or special mitigation measures taken This Class A digital apparatus complies with Canadian ICES 0003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL vil INTRODUCTION Japan This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective actions Changes or modifications to this equipment not specifically approved by Fuji XEROX Limited may void the user s authority to operate this equipment Shielded cables must be used with this equipment to maintain compliance with the Voluntary Control Council for Interference by Information Technology Equipment regulations USA This equipment has been t
28. e User Mode 5 Media Cut At power on User Mode 6 Detack Lamp Control Mode User Mode 7 Attention Beeper Enable User Mode 8 Custom Setting Plain Paper User Mode 9 Custom Setting Vellum Tracing Paper User Mode A Custom Setting Film User Mode b Image Enhancement User Mode 1 Test Print U1 Oo Menu Enter Online Du Online Orla Ox An electronically stored test print can be printed The pattern of the test print and the width of the test print are preset and cannot be changed 1 To enter User Mode 1 Press the Menu Key once when the printer is in the Standby idle Mode The Menu Key lights green and the left side of the Status Display indicates U1 flashing 2 The right side of the Status Display indicates the test print status on steady Test print mode is not available printer warming 000 on steady Test print is available 000 flashing Test print in process XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 49 50 USER MODES 3 Press the Enter Key when 000 on the Status Display is on Ul aoa steady ee MR XD ERU dub The test print begins and 000 on the Status Display flashes QUO O0 Q fl Lm LI L ooo o PE Enter Online 0000 EP When the printer finishes the test print 000 on the Status Disp
29. e printer is in the print cycle you can replace media rolls 1 3 and 4 if In Use indicator is off Also the drawer in use is identified in the message display as dx x being the drawer number This indicator displays the remainder of roll media Lamps will go off from right to left as the remainder of media diminishes This indicator displays the remainder of toner in the toner cartridge Lamps will go off from right to left as the remainder of toner diminishes XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL PRINTER OVERVIEW Online Offline To take the printer Offline 1 Press the Online Key to take the printer Offline The green LED light will go off the page in process will finish and the printer will enter the Offline Mode Print jobs are still accepted to the job queue 2 Toreturn the printer to the Online Mode press the Online Key The green LED will light and the printer will return to the Online Mode Paper Deck 1 8v 1 7 9295 Wire Clean Exp Clean Select Cut Copy Density O O C X XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 15 PRINTER OVERVIEW Job Cancel To cancel the job currently printing 1 2 Press the Online Key to take the printer Offline Press and hold the Enter key until the green LED light above the Online Key flashes three times and three beeps sound The printer will complete the page in process and the prin
30. e feed rollers XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 43 PROBLEM SOLVING 8 Trim the lead edge of the roll square to remove any torn or wrinkled media by using the Slit if necessary 9 Insert the lead edge of the media between the upper and lower feed rollers and feed an inch of media between the feed rollers 10 Roll 3 only Rotate the lower feed roller by hand until the lead raesent n SN edge is visible in the center of the viewing hole 11 Press the Online Key to take the printer Offline LED Off gue 12 Push in the drawer until it is closed and latched 13 If the leading edge is not sufficiently square perform the 6 automatic Initial Cut by pressing the Select key to select the appropriate drawer and then pressing Cut key i Approximately 9 5 240mm media will be cut and fed from the printer 14 Press the Online Key to return the printer Online LED On Clearing Media Jam J 22 bs m Li E Copy Density Menu gt lt Enter Online OQ DOT 1 Remove the jammed media from the Stacker 44 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL PROBLEM SOLVING Error Codes Printer Errors E XX When a printer error E XX occurs follow the instructions below and check the entire paper path for jams If the problem cannot be solved follow the Calling For Service instructions located at the end of this chapter Error Code
31. e media has reached the Fuser Unit open the Exit Cover and remove the jammed media by rotating the Fuser Handle 5 Release the Down Lock while holding the handle of Inner Transport Assembly and lift it up gently until it stops Then twist the handle to the left to move the transport to the home position Finally turn the handle to the right to lock the transport 6 Rewind the jammed roll until the lead edge of the media comes free of the feed rollers XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 41 PROBLEM SOLVING 7 Trim the lead edge of the roll square to remove any torn or wrinkled media by using the Slit if necessary 8 Insert the lead edge of the media between the upper and lower feed rollers and feed an inch of media between the feed rollers 9 Roll 3 only Rotate the lower feed roller by hand until the lead edge is visible in the center of the viewing hole 10 Push in the drawer until it is closed and latched 11 If the leading edge is not sufficiently square perform the automatic Initial Cut by pressing the Select key to select the appropriate drawer and then pressing Cut key Approximately 9 5 240mm media will be cut and fed from the printer 42 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Clearing Media Jam J 13 amp J 14 Cutter handle Inner Transport handle
32. e the Down Lock while holding the handle of Inner Transport Assembly and lift it up gently until it stops Then twist the handle to the left to move the transport to the home position Finally turn the handle to the right to lock the transport 6 Manually rewind the roll until the lead edge of the media is free of the feed rollers 7 Trim the lead edge of the roll square to remove any torn or wrinkled media by using the Slit if necessary 36 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL PROBLEM SOLVING 8 Insert the lead edge of the media between the upper and lower feed rollers 9 Rotate the lower feed roller by hand until the lead edge of the media is visible in the center of the viewing hole 10 Press the Online Key to take the printer Offline LED Off 11 Push in the drawer until it is closed and latched 12 If the leading edge is not sufficiently square perform the automatic Initial Cut by pressing the Select key to select the appropriate drawer and then pressing Cut key Approximately 9 5 240mm media will be cut and fed from the printer 13 Press the Online key to return the printer Online LED On XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 37 PROBLEM SOLVING Clearing Media Jam J 04 When a jam J 04 occurs the media jams while feeding from Roll 4 in the bottom drawer o0000 LI LI o Copy Density Enter Online 1 Ope
33. eable overall degradation in gray scale images as the setting is increased Experimentation will be required to achieve the correct balance 1 With the printer in the Standby idle condition press the Menu Key 11 times to enter Mode b The Menu Key lights and the display indicates Ub Press Enter 2 Press the lt key to change the value 0 No Image Enhancement 1 Low Image Enhancement 2 Medium Image Enhancement 3 High Image Enhancement NOTE Factory default is 0 No Enhancement 3 Press Enter key to store the value 4 Press the Online Key to exit the User Mode XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 63 USER MODES Prepared by Xerox Corporation Global Knowledge amp Language Services 800 Phillips Road Building 845 175 Webster New York 14580 9791 USA OXerox Corporation 2003 All rights reserved Printed in the United States of America XEROX Xerox Wide Format 721P Engineering Printer AccxXES and acronym XEROX are trademarks of XEROX CORPORATION 701P39415 4 2003 64 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL
34. ested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications to this equipment not specifically approved by the XEROX Corporation may void the user s authority to operate this equipment Shielded cables must be used with this equipment to maintain compliance with FCC regulations XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL Introduction 1 Introduction Congratulations on acquiring your new XEROX Wide Format 721P Engineering Printer Team XEROX looks forward to supporting and helping you to increase your organizational productivity The integrated features ease of operation and reliability of the XEROX Wide Format 721P Engineering Printer will allow you to concentrate on your business and leave the printing to your XEROX Wide Format 721P Engineering Printer This operator manual provides information that you need to operate the XEROX Wide Form
35. etween the upper and lower feed rollers 10 Rotate the green knob in order to feed an inch 25 mm of media between the feed rollers 11 Set the switches for the series and type of media you have loaded from rear to front e Arch 12 18 24 30 36 rolls or Ansi 11 17 22 34 rolls Rear e Plain Media e Vellum e Film Front NOTE 12 Ensure that the rubber tracking belt is underneath the plastic roller on the right side of the media spindle If the belt is not correctly positioned the printer will indicate an out of media condition 13 Push the drawer in until it is closed and latched 14 If the leading edge is not sufficiently square perform the automatic Initial Cut by pressing the Select key to select the appropriate drawer and then pressing Cut key Approximately 9 5 240mm media will be cut and fed from the printer XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 21 MEDIA Loading The Roll Media When Printing 22 Rolls 1 3 and 4 may be loaded when the printer is operating Roll 2 can NOT be loaded when the printer is operating First ensure that the roll is NOT currently being used by observing that the In Use indicator is OFF for the roll to be loaded and the message display does not indicate that the roll is in use dx x being the roll number
36. ey to clean the Lens Array of the LED Print Head if there is no message in the Status Display A C will be displayed during the cleaning process NOTE It will take approximately 2 minutes for the cleaning process XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 29 Cleaning The Printer Surface As needed clean the outside surfaces of the printer Use a clean cloth dampened with mild soap and water Do not pour or spray liquid directly on any part of the printer 30 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL CARE Ordering supplies This section provides information for obtaining supplies for your printer Supply order list The XEROX Wide Format 721P uses the following supplies e Toner cartridge The printer is shipped with eight toner cartridges When ordering use the following part number 6R1141 Xerox also offers bond paper vellum tracing paper and film in various sizes weights and grades to meet your printing needs Supply order procedure To order supplies for the XEROX Wide Format 721P call North America and Canada 1 877 937 3627 When ordering supplies please be prepared to provide the following information to the sales representative e Customer account number e Machine type XEROX Wide Format 721P e descriptions part numbers and quantities required For more information follow the Wide Format Solutions link at WWW XEROX WIDE FORMAT 721P PR
37. f the print quality of prints made on Film media lack sharpness or have a light overall appearance a Detack Lamp in the print process can be switched OFF using Mode 6 This action increases the amount of Toner transferred to the print NOTE If a higher than normal jam rate is experienced the Detack Lamp may have to be switched on again 1 With the printer in the Standby idle condition press the Menu Key 6 times to enter Mode 6 The Menu Key lights and the display indicates U6 on the left side of the display and the current setting on the right side 2 Press Enter 3 Press the gt or lt key to change the value to 0 OFF The value in the display will change to 0 OFF The range is 1 On and 0 Off NOTE Factory default is 0 Off 4 Press the Online Key to exit the User Mode XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL USER MODES User Mode 7 Attention Beeper Enable Mode U7 This mode controls a beeper sound whenever the printer needs attention for example out of paper or out of toner The beeper will switch off when the situation is corrected The beeper can also be temporarily switched off by pressing the key The beeper will sound during an automatic media roll switch This is normal 1 With the printer in the Standby idle condition press the Menu Key 7 times to enter Mode 7
38. g Use the chart below as an aid to identifying and solving a variety of image quality problems and charge wire may be dirty Problem Cause Solution Portions of the prints are 1 Check replace the media Media may be damp 2 Ensure media is stored in a bag deleted 3 Enable media heaters ee 1 Increase the print density EN RS The print density is too light 2 Check toner supply ga oyeg The image LED Print Head 1 Press the exposure and wire clean buttons 1 Ensure media is stored in a bag Wrinkles on Tracing Paper Media may be too dry 2 Disable media heaters Lines or banding on prints in The image LED Print Head 1 Press the exposure clean button the print direction may be dirty 1 Refer to User Mode and Light or fuzzy image on film Film characteristic change the detack lamp control setting Media 1 Check replace the media 1 Adjust image size away from trail Trail edge deletions edge Image too close detta edge 2 Increase the trail edge margin setting using AccXES tools XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 47 PROBLEM SOLVING This page is intentionally blank 48 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 7 User Modes This chapter provides information for the 11 User Modes available on the Xerox Wide Format 721P Printer User Mode 1 Test Print User Mode 2 Date and Time User Mode 3 Low Power Saver Mode User Mode 4 High Power Saver Mod
39. ion Panel flashes The printer will continue to operate during a low toner condition However when the Toner Empty light remains on continuously the printer will not operate The toner cartridge can be replaced even when the printer is operating To replace the toner cartridge follow the instructions in the Replacing the Toner Cartridge sections of this chapter Toner Empty Indicator I Paper Deck i O hr 8v 9999 xi erue Wire Clean Exp Clean Select Cut Copy Density XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 25 CARE Replacing The Toner Cartridge Toner cartridges are supplied as part of a kit which contains eight toner cartridges Store the remaining toner cartridges in a cool dry place until they are required The Toner Cartridge can be replaced when the printer is operating CAUTION The Xerox Wide Format 721P printer has a unique toner supply system Use of toner or toner cartridges not specifically designed for the Xerox Wide Format 721P printer may not produce the same quality and may cause service problems or damage to the unit Such damage will void warranty and maintenance agreements and may require additional service cost rd 1 Open the Left Door To Status Code U 06 is displayed in the message display l E CTI Vi L Left Hand Door 2 Rotate the
40. lay LL stops flashing Menu gt lt Enter Online a 4 Press the Online Key to exit the User Mode 7 oO lt Enter Online XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL USER MODES User Mode 2 Date and Time setting U2 0000 O V Press Menu twice Lr lt Enter Online Enter User Mode 2 to set the correct date and time Note Although there will be no performance problems if the date and time are incorrect the printer automatically records the date and time errors occur This information can be critical for service problem solving It is recommended the date and time be set correctly 1 To enter User Mode 2 Press the Menu Key twice when the printer is in the Standby idle Mode The Menu Key lights green and the Status Display indicates U2 flashing on the left side of the display 2 Press the Key C6 appears in the left side of the display and the scrolling seconds time is displayed in the right side of the display The seconds can now be changed 3 To change the seconds press Enter The seconds stop scrolling and begin to flash 4 change the value press the Key to increase the value and Key to decrease the value 5 Press Enter to store the value There are 6 setting locations C6 seconds C5 minutes C4 hour C3 day
41. le nita tte dicte abite isle adiu 7 3 Printer OVERVICW A 9 Printer Orientation n Den oe Rode bane tiani m tetas 9 Main Components ei eee mte dedo D ede Re uda ep E HATTE RAE EE e 10 Operator Panel amp Status Display 13 Media and Toner Status Panel ennt nenne 14 FRE 15 E E EEE 16 4 Meas 2 E 17 Adding Media Rolls 5 mee ar oe eo tere tetas 17 Loading The Roll Media Roll 1 2 amp 18 Loading The Roll Media Roll 4 sse nennen eren nnne nns 20 Loading The Roll Media When Printing nennen nennen nnnm nennen nenne 22 da Rr e Eu ee M 23 Using Mangal Bypass Food ereer ier re ote ente e e OR a ER ea era a 24 5 e wr MS 25 When The Toner Cartridge Needs Replacement 25 Replacing The Toner Cartridge eet AE EAA dann nante nts 26 Cleaning The Charge Scorotron Wire
42. lers 10 Press the Online Key to take the printer Offline LED Off 11 Push in the drawer until it is closed and latched 12 If the leading edge is not sufficiently square perform the automatic Initial Cut by pressing the Select key to select the appropriate drawer and then pressing Cut key Approximately 9 5 240mm media will be cut and fed from the printer 13 Press the Online key to return the printer Online LED On XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 35 PROBLEM SOLVING Clearing Media Jam J 03 When a jam J 03 occurs the media jams while feeding from Roll 3 in the bottom drawer B I1 3 o0000 LI LI 4 oO Copy Density lt Enter Online 1 Open the bottom drawer 2 Open the Right Side Door and turn the Inner Transport Assembly handle to release the transport Lower and lock the transport by engaging the Down Lock 3 If the media is not cut and the leading edge of the media has reached the Drum or beyond the Drum rotate the Cutter handle to cut the media Continue rotating the cutter handle so that the green home position indicator appears in the cut out Imer leaner hande 4 If the leading edge of the media has reached the Fuser Unit open the Exit Cover and remove the jammed media by rotating the Fuser Handle Cutter handle 5 Releas
43. n the bottom drawer 2 Open the Right Side Door and turn the Inner Transport Assembly handle to release the transport Lower and lock the transport by engaging the Down Lock 3 If the media is not cut and the leading edge of the media has reached the Drum or beyond the Drum rotate the Cutter handle to cut the media Continue rotating the cutter handle so that the green home position indicator appears in the cut out Cutter handle 4 Ifthe leading edge of the media has reached the Fuser Unit open the Exit Cover and remove the jammed media by rotating the Fuser Handle 5 Release the Down Lock while holding the handle of Inner Transport Assembly and lift it up gently until it stops Then twist the handle to the left to move the transport to the home position Finally turn the handle to the right to lock the transport 6 Manually rewind the roll until the lead edge of the media is free of the feed rollers 7 Trim the lead edge of the roll square to remove any torn or wrinkled media by using the Slit if necessary 38 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL PROBLEM SOLVING 8 Insert the lead edge of the media between the upper and lower feed rollers 9 Rotate the green knob in the clockwise direction in order to feed an inch of media between the feed rollers 10 Press the
44. ning on the roll NOTE Even if it is not necessary to rewind the roll media rotate the spindle in the rewind direction Failure to perform this may cause the gear at the left end of the spindle to be broken 2 Hold the roll at both ends and lift the roll out of the drawer The spindle must remain parallel when removed CAUTION Failure to keep the spindle parallel may cause the gear at the left end to break Press the green lever at the end of the spindle Slide the spindle out of the media core 5 Press the green locking lever and insert the spindle into the new roll of media 6 Align the edge of the media with the appropriate width dimension on the spindle NOTE To ensure that the media roll will not slip on the spindle lift up on the green lever after the roll is in position This action provides a positive grip on the media core NOTE To avoid unnecessary strain load the heaviest roll in the top drawer and the lightest rolls in the bottom drawer Hold the roll at both ends and place the roll into the drawer If the leading edge of the roll media is taped cut more than 22 550mm to eliminate the possibility of glue from the tape contaminating internal printer components If the leading edge is torn folded or very ragged cut the leading edge using a sharp blade and the slit mounted to the inside of the drawer XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL MEDIA 9 Insert the lead edge of the media b
45. o the printer 1 Select the appropriate cut sheet for the print job NOTE The printer will accept any media type regardless of the media type specified Ensure that the media type is correct or the toner image may rub off of the print as the printer uses media type to determine fusing temperature 2 Adjust the media guides to the correct size 3 Feed the cut sheet media squarely into the printer curl side down and between the guides For media 24 or wider the printer will pre feed the sheet into the feeder For media smaller than 24 the printer will feed the media when the print job starts 841mm or wider greater than 24 1 sheet only 279mm 11 to 609mm 24 width up to 50 sheets 457mm 18 inch length maximum fed long edge NOTE Install the wire form holder tray for paper larger than 18 447mm 4 From the client workstation or the scanner specify Manual Feed as the media source 5 Submit the print job or scan the document XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 5 Care The printer requires minimum operator maintenance You will need to replace the toner cartridge when the cartridge empties You also will need to clean the outside surface of the printer when necessary This chapter provides the procedures for performing the required tasks and for ordering supplies When The Toner Cartridge Needs Replacement When the toner cartridge is empty the Toner Empty indicator on the Operat
46. olded or very ragged cut the leading edge using a sharp blade and the slit mounted to the inside of the drawer XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL MEDIA 10 Insert the lead edge of the media between the upper and lower feed rollers AS 11 Rotate the lower roller by hand in order to feed an inch 25 B d mm of media between the rollers MU Z C25 Roll 3 only 12 Rotate the lower feed roller until the lead edge is visible in the center of the viewing hole 13 Set the switches for the series and type of media you have loaded from rear to front e Arch 12 18 24 30 36 rolls or Ansi 11 17 22 34 rolls Rear e Plain Media e Vellum e Film Front NOTE 14 Ensure that the rubber tracking belt is underneath the plastic roller on the right side of the media spindle If the belt is not correctly positioned the printer will indicate an out of media condition 15 Push in the drawer until it is closed and latched 16 If the leading edge is not sufficiently square perform the automatic initial cut by pressing the Select key to select the appropriate drawer and then pressing Cut key Approximately 9 5 240mm media will be cut and fed from the printer XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 19 MEDIA Loading The Roll Media Roll 4 20 1 Pull the handle and open drawer 3 4 Rewind the media remai
47. on maintenance procedure practice condition or statement that if not strictly followed could result in personal injury When included within a procedure warnings always precede the step to which they refer CAUTION A CAUTION encourages strict compliance with an operation maintenance procedure practice condition or statement to prevent damage to the equipment When included within a procedure cautions always precede the step to which they refer NOTE A NOTE highlights an operating or maintenance procedure a condition or a statement XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 3 INTRODUCTION This page is intentionally blank 4 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 2 Specification This chapter provides the product and media specifications for the XEROX Wide Format 721P Engineering Printer It also provides the space requirements for normal operation after product installation Product Specifications Environmental requirements Minimum 50 F 10 C at 2096 relative humidity Maximum 90 5 F 32 5 C at 82 5 relative humidity Maximum elevation 6 667 feet 2000 meters Dimensions Width 57 1 in 1 450mm Depth 39 4 in 1 003mm Height 34 8 in 884mm Audible noise Less than 70db Printing Except impact noise such as cutter working sound Less than 55db Stand by Power consumption Typical power consumption for US 220 240V 20A Standby 900 watts Operating 3000 watt
48. r nennen 62 User Mode b Image Enhancement Ub ssssssssssssseeee eene enne 63 XEROX WIDE FORMAT 721P OPERATOR MANUAL TABLE of CONTENTS Safety Notes Your Xerox Wide Format 721P Engineering Printer has been designed and tested to meet strict safety requirements These include safety agency examination and approval and compliance to established environmental standards Please read the following instructions carefully before operating the Xerox Wide Format 721P Engineering Printer and refer to them as needed to ensure the continued safe operation of the product Follow all warnings and instructions marked on or supplied with the product Unplug the printer from the wall outlet before cleaning the exterior Always use materials specifically designated for the Xerox Wide Format 721P Engineering Printer Use of other materials may result in poor performance and could create a hazardous situation Do not use aerosol cleaners Follow the instructions in this operator manual for the proper cleaning methods Never use supplies or cleaning materials for purposes other than what they were intended Keep all supplies and materials out of the reach of children Do not use this product near water wet locations or outdoors This product is equipped with a three wire grounding type plug i e a plug having a grounding pin This plug will only fit into a grounding type power outlet This is a safety feature To avoid
49. s XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 5 SPECIFICATION Media Specifications Media type Recommended media types Bond 20 Ib 90 gsm Vellum Tracing 20 Ib 90 gsm Film 4 mil thickness Media size Roll feed Width 11 to 36 inches 279 to 914 mm Length 500 ft 175 M Roll Diameter 175mm maximum Core diameter 3 inches 76 mm Manual Bypass Feed Maximum Width 36 in E SEF 914mm 0 Minimum Width 11 in A LEF 279mm A4 Print size Minimum 11 in x 8 5 in A LEF A4 Maximum 36 in x 48 in E SEF A0 Maximum Length 5 times the standard length 6M for 36 bond media only 6 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL SPECIFICATION Room Space Requirements The illustration below shows the space requirements for normal operation of the printer after installation Room Space Requirements Height 96 in 2438 mm minimum Width 157 in 3988 mm 66 in 1676 mm Depth 153 5 in 3894 mm 57110 1450 Room Air Change 153 5 in Requirements A 24 3895 mm for Ozone Dissipation 721p 1000 ms jm Y Air should be cycled 5 times per hour minimum 48 in 1220 mm 157 in 3988 mm Serial Number Location All North America XEROX Wide Format 721P Printers start with an LML prefix followed by several more digits European XEROX Wide Format 721P Printer serial n
50. specifications as well as space requirements for operation of the printer Chapter 3 Printer overview This chapter shows the orientation of the printer It illustrates and describes the main components of the printer and the operator panel Chapter 4 Media This chapter explains what happens when a media roll empties and how to load a media roll It provides the procedure for using cut sheet media and describes the dehumidifier Chapter 5 Care This chapter contains instructions for replacing the toner cartridge and cleaning the Charge Scorotron the LED Head and the Printer Surface Chapter 6 Problem solving This chapter provides the procedures for clearing jams It contains a description of the error codes For problems you are unable to resolve by using this manual it also explains the procedure for placing a service call Chapter 7 User Modes 11 User Modes are described and available to the Operator Terminology Used In This Manual Printer Whenever the term printer appears in this manual it refers to the XEROX Wide Format 721P Engineering Printer Short Edge Feed Long Edge Feed SEF LEF 2 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL INTRODUCTION Conventions Used In This Manual This manual uses the following conventions Bold Boldface characters in the middle of a text string refer to selections on the control panel for example press the Enter key WARNING A WARNING indicates an operati
51. ter will stop printing The current job will be canceled When returned Online the next job in the job queue will begin Repeat the process Steps 1 4 to cancel the next job in the queue Ofer dre 16 XEROX WIDE FORMAT 721 PRINTER OPERATOR MANUAL 4 Media This chapter provides the following information e The procedure for loading roll media into the media drawers e The procedure for bypassing the media drawers and manually feeding pre cut sheets into the printer e Anexplanation of the dehumidifier feature For information about the media sizes and types that the printer can accommodate refer to the Specification chapter of this manual Adding Media Rolls NOTE NOTE Media Empty Indicator When roll media in use is empty the Media Empty Indicator on the Operation Panel remains on steady To load a new roll media follow the instructions in the Loading The Roll Media sections of this chapter Roll sizes 880 mm 891 mm and 900 mm can be loaded in Media Drawer 1 only The printer is set for 900 mm size To enable 880 mm or 891 mm sizes contact XEROX Service B3 media should not be loaded in drawer 1 If B3 media is loaded in drawer 1 the printer will report the size as either A3 or 11 media 4 Paper Deck mE m 2707 Wire Clean Exp Clean Select Cut Qu CO 9 50 uu Ooooo Copy Density Menu XEROX WIDE FORMAT 721P
52. the lt key to change the value to 1 ON Standard Setting 0 Custom Setting 1 3 Press Enter key to store the value 4 Press the Online Key to exit the User Mode XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL USER MODES User Mode 9 Custom Setting Vellum Tracing Paper U9 This mode switches between the standard setting for vellum tracing paper and the custom setting for tracing paper This feature enables the Service Representative to custom set the printer for a brand of vellum tracing paper that has different handling characteristics NOTE The custom setting parameters Fuser Temperature Fuser Motor Speed Lead Edge Registration etc must first be set by the Service Representative in order to be effective 1 With the printer in the Standby idle condition press the Menu Key 9 times to enter Mode 9 The Menu Key lights and the display indicates U9 Press Enter 2 Press the lt key to change the value to 1 ON Standard Setting 0 Custom Setting 1 3 Press Enter key to store the value 4 Press the Online Key to exit the User Mode PAIR Ot 1 O XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 61 USER MODES User Mode A Custom Setting Film UA This mode switches between the standard setting for film and
53. the risk of electric shock contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet Never use a ground adapter plug to connect the printer to a power source that lacks a ground connection terminal This product should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your local power company The power supply cord is the disconnect device for this equipment Make sure that the installation is near the socket outlet and is easily accessible Do not allow anything to rest on the power cord Do not locate the printer where someone will step on the cord Slots and openings in the cabinet and in the back and bottom of the printer are provided for ventilation To ensure reliable operation of the printer and to protect it from overheating these openings should never be placed near a radiator or heat register The printer should not be placed in a built in installation unless proper ventilation is provided Never push objects of any kind into the slots of the printer as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the printer XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL INTRODUCTION vi Never remove any covers or guards that require a tool for removal There are no operator serviceable areas within
54. umbers are numbers only Please have the serial number available when calling for XEROX service XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 7 SPECIFICATION This page is intentionally blank 8 XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 3 Printer Overview This chapter shows the orientation of the printer It also illustrates and describes its main components as well as the elements of the operator panel Printer Orientation The illustration below shows the printer orientation You must be familiar with this orientation when following the messages in the message display and the instructions in this guide Front Side Left Side Rear Side Right Side Be NI XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL 9 PRINTER OVERVIEW Main Components Front Side View Qv Be QU Sra 11 10 Power On Off Switch Media Guide Top Drawer Roll 1 Middle Drawer Roll 2 Bottom Drawer Roll 3 amp 4 Right Hand Door Left Hand Door Toner Display Panel Media Display Operator Panel amp Status Display Controller Switch Press to switch the printer on and off Adjust to size of cut sheet media in manual bypass mode Open to load media roll and clear medi
55. y Menu gt Enter Online 0000 x When a jam J 02 occurs the media jams while feeding from Roll 2 in the middle drawer 1 Open the drawer indicated by the jam code 2 Open the Right Side Door and turn the Inner Transport Assembly handle to release the transport Lower and lock the transport by engaging the Down Lock 3 Ifthe media is not cut and the leading edge of the media has reached the Drum or beyond the Drum rotate the Cutter handle to cut the media Continue rotating the cutter handle so that the green home position indicator appears in the cut out 4 Ifthe leading edge of the media has reached the Fuser Unit open the Exit Cover and remove the jammed media by rotating the Fuser Handle 5 Release the Down Lock while holding the handle of Inner Transport Assembly and lift it up gently until it stops Then twist the handle to the left to move the transport to the home position Finally turn the handle to the right to lock the transport 6 Manually rewind the roll until the lead edge of the media is free of the feed rollers 7 Trim the lead edge of the roll square to remove any torn or wrinkled media by using the Slit if necessary XEROX WIDE FORMAT 721P PRINTER OPERATOR MANUAL PROBLEM SOLVING 8 Insert the lead edge of the media between the upper and lower feed rollers 9 Rotate the lower feed roller by hand in order to feed an inch of media between the feed rol
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