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Xerox 6500 Printer User Manual

1. 250 Sheet Feeder Tray 2 Settings Item Description Paper Type Specifies the type of paper loaded in the tray e Plain e Letterhead e Hole Punched e Colored Paper Phaser 6500 Color Laser Printer 103 User Guide Control Panel Menus Item Description Paper Size Specifies the paper size and orientation of the paper in the tray e Letter e US Folio e Legal e Executive e New Custom Size e A4 e AS e B5 Display Popup Displays a message that prompts you to set the paper size and type every time you load paper in the tray e On A message prompts the user to set the paper size and type e Off default No message is displayed 104 Phaser 6500 Color Laser Printer User Guide Maintenance This chapter includes Cleaning the Printer on page 106 Ordering Supplies on page 108 Managing the Printer on page 110 Checking Page Counts on page 115 Moving the Printer on page 117 Phaser 6500 Color Laser Printer User Guide 105 Maintenance Cleaning the Printer This section includes General Precautions on page 106 Cleaning the Exterior on page 107 Cleaning the Interior on page 107 General Precautions A A A A WARNING When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners Do not pour fluids directly into any area Use supplies and cleaning materials only as directed in this documentation Keep all cleaning materials out of the r
2. Installation and Setup Selecting a Location for the Printer 1 Select a dust free area with temperatures from 10 through 32 C 50 90 F and relative humidity from 15 through 85 Note Sudden temperature fluctuations can affect print quality Rapid heating of a cold room can cause condensation inside the printer directly interfering with image transfer 2 Place the printer on a level solid non vibrating surface with adequate strength for the weight of the printer The printer must be horizontal with all four feet in solid contact with the surface The printer weight without the options or paper is 19 8 Kg 43 6 lb With the 250 sheet feeder the duplex unit and supplies the weight is 24 2 Kg 53 2 lb 3 Ensure that your printer has the proper amount of clearance for all of its features including any options you purchased See the following measurements The recommended minimal spacing for the printer includes the following Requirement Clearance Overhead Clearance 200 mm 7 9 in above the printer for clearance when opening the front door Height Requirement Printer 416 1 mm 16 4 in Printer with 250 sheet feeder 523 mm 20 6 in 3 9 in behind the printer 23 6 in in front of the printer 3 9 in on the left side of the printer 9 8 in on the right side of the printer Other Clearances 100 mm 600 mm 100 mm 250 mm nN ARON 4 After positioning the printer you are ready
3. Insert one envelope with the flaps closed flaps up and flaps to the right as shown in the illustration p6500 017 Slide the paper guides so they rest lightly against the edge of the envelope Do one of the following e If you are printing using the PostScript driver go to Printing Envelopes using the PostScript Driver on page 70 e If you are printing using the PCL driver go to Printing Envelopes using the PCL Driver on page 71 Printing Envelopes using the PostScript Driver 1 70 After loading the envelopes in the appropriate tray or the manual feed slot in the application you are printing from open the Print dialog Select the Phaser 6500 PostScript printer from the list of printers and then click the Properties or Preferences button In the Paper Output tab do the following a From the Paper Type list select Envelope b From the Paper Size list select the envelope size c From the Paper Tray list select the tray you are using Click OK and then in the Print dialog box click OK or Print to start printing Phaser 6500 Color Laser Printer User Guide Printing Printing Envelopes using the PCL Driver 1 After loading the envelopes in the appropriate tray in the application you are printing from open the Print dialog 2 Select the Phaser 6500 PCL printer from the list of printers and then click the Properties or Preferences button 3 Inthe Paper Output tab do the following a From
4. User Guide Printing 250 Sheet Feeder Tray 2 Paper Size e Letter 8 5 x 11 in e US Folio 8 5 x 13 in e Legal 8 5 x 14 in e Executive 7 25 x 10 5 in e A4 210 x 297 mm e A5 148 x 210 mm e JIS B5 182 x 257 mm e Custom size range Width 5 8 8 5 in 147 3 215 9 mm Height 8 3 14 in 210 8 355 6 mm Paper Type and Weight Plain Paper 60 105 g m2 16 28 lb Bond e Letterhead e Hole Punched e Colored Paper Loading Capacity 250 sheets 20 lb Manual Feed Slot Paper Size e Letter 8 5 x 11 in e Legal 8 5 x 14 in e Executive 7 25 x 10 5 in e US Folio 8 5 x 13 in e No 10 Envelope 4 1 x 9 5 in e Monarch Envelope 3 9 x 7 5 in e DL Envelope 110 x 220 mm e C5 Envelope 162 x 229 mm e A4 210 x 297 mm e A5 148 x 210 mm e JIS B5 182 x 257 mm e Custom size range Width 3 8 5 in 76 2 215 9 mm Height 5 14 in 127 355 6 mm Phaser 6500 Color Laser Printer 49 User Guide Printing Manual Feed Slot Paper Type and Weight e Plain 65 120 g m 17 32 lb Bond e Letterhead plain e Lightweight Cardstock 100 163 g m 28 60 lb Cover e Heavyweight Cardstock 163 220 g m 2 60 80 lb Cover e Lightweight Glossy Cardstock 100 163 g m 28 60 Ib Cover e Heavyweight Glossy Cardstock 163 200 g m 60 80 lb Cover e Hole Punched plain e Colored Paper plain e Labels e Envelope short edge feed only for Monarch and
5. c Place the imaging unit on a flat surface and cover it with a sheet of paper to minimize its exposure to light 8 Using a clean dry lint free cloth or swab clean all debris from the laser lens p6500 042 9 Check for and remove any debris around the imaging unit gears located on the left side of the unit 134 Phaser 6500 Color Laser Printer User Guide Troubleshooting 10 Reinstall the imaging unit a Grasp the unit by its peach colored pull tabs on the top edge and install the unit in the printer Make sure to insert the unit into the guides in the printer and then push the unit all the way back into the printer p6500 041 b Turn the four twist locks to the right to lock the unit 11 Fold the transfer belt unit back into place and close the printer front cover Phaser 6500 Color Laser Printer 135 User Guide Troubleshooting Color Registration This section includes e Enabling Disabling Automatic Color Registration on page 136 e Performing an Automatic Color Registration Adjustment on page 136 e Performing a Manual Color Registration Adjustment on page 137 The printer automatically adjusts the color registration when automatic adjustment is enabled You can manually adjust color registration at any time the printer is idle Adjust the color registration any time the printer is moved If you are having printing problems adjust the color registration For details see Print Quality Problems on page 128 E
6. e Enable Requires the operator to enter the password If On is set then enter the password to use the Admin Menu e Disable default All menus are accessible Change Password Enabled when Panel Lock is enabled Use to change the Panel Lock password for access to the Admin Menu on the control panel Phaser 6500 Color Laser Printer 101 User Guide Control Panel Menus Tray Settings Menu Use this menu to configure settings for each of the paper trays in the printer When the size or type of paper loaded is different from the setting print quality can be reduced or paper jams can occur It can also cause paper to jam in the printer Specify the correct paper type and size When the optional 250 sheet feeder is installed and the Paper Tray setting of the driver is set to Auto Select e For the PCL driver the printer uses the tray selected in the PCL Setup menu of the control panel For details see Printing Options for Windows PCL Driver on page 63 e For the PostScript driver the printer uses the tray selected in the PostScript Setup menu at the control panel For details see Printing Options for Windows PostScript Driver on page 62 When the paper size and type settings for the trays are the same printing is uninterrupted when the paper runs out in the specified tray printing is uninterrupted Printing continues by changing to the other tray when it is installed Tray 1 Settings Item Description Paper
7. 2006 Low Voltage Directive 2006 95 EC e December 15 2004 Electromagnetic Compatibility Directive 2004 108 EC This product if used properly in accordance with the instructions is not dangerous for the consumer or to the environment To ensure compliance with European Union regulations use shielded interface cables A signed copy of the Declaration of Conformity for this product can be obtained from Xerox Phaser 6500 Color Laser Printer 155 User Guide Regulatory Information Other Regulations Turkey RoHS Regulation In compliance with Article 7 d we hereby certify It is in compliance with the EEE Regulation EEE y netmeli ine uygundur 156 Phaser 6500 Color Laser Printer User Guide Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer go to e North America www xerox com msds e European Union www xerox com environment_europe For Customer Support Center phone numbers go to www xerox com office worldcontacts Phaser 6500 Color Laser Printer 157 User Guide Regulatory Information 158 Phaser 6500 Color Laser Printer User Guide Recycling and Disposal This chapter includes e AU Countries on page 159 e North America on page 159 e Other Countries on page 159 e European Union on page 159 All Countries If you are managing the disposal of your Xerox product please note that the product may contain lead mercury perchlorate a
8. Close the side door Front Cover Open Close Front Cover The front cover is open Close the front cover Invalid Job Press OK Button Error 016 799 When the printer configuration on the print driver does not conform to the printer you are using this message is displayed Press the Cancel button to cancel the print job Make sure that the configuration of the printer on the print driver conforms to the printer you are using Out of Memory Press OK Button Error 016 718 The printer memory is full and cannot continue processing the current print job e Press the OK button to clear the message cancel the current print job and conduct the next print job if any e Press the Cancel button to cancel the print job e Press the Back Arrow button to open the Walk Up Features menu and delete the job being held e If the problem is not corrected turn off the printer and then on again To avoid this error in the future do the following e Delete unnecessary fonts macros and other data in printer memory e Install additional printer memory Collate Full Press OK Button Error 116 721 The memory for the collate function is full Press OK and then turn off the printer and then on to clear any pending jobs Also check the print queue of your printer to make sure that the jobs are deleted Try sending the job again If you still get the error message repeat the process of clearing the print queue then send the pr
9. From the Paper Size list select the size of the cardstock b From the Paper Type list select Light Card or Heavy Card as appropriate c From the Paper Tray list select Manual Feed Slot 6 Click OK and then in the Print dialog box click OK or Print to start printing Phaser 6500 Color Laser Printer 77 User Guide Printing Printing Custom Sizes This section includes e Defining Custom Paper Sizes on page 78 e Printing on Custom size Paper on page 79 Note Custom size paper can be loaded into all trays Defining Custom Paper Sizes This section includes e Defining the Custom Page Size in the PostScript Driver on page 78 e Creating a Custom Paper Size for the PostScript Driver on page 79 e Creating a Custom Paper Size for the PCL Driver on page 79 Notes e The custom size defined must be within the maximum and minimum size ranges for the printer paper tray you are using For details see the custom size paper ranges given for each tray in Supported Paper on page 48 e You can create custom paper sizes for use with both the PostScript and PCL print drivers but the method for each is different For optimum success follow the instructions carefully e If you get an error message when creating a custom size you could lack permission to save custom paper sizes on your computer system See your system administrator for help Defining the Custom Page Size in the PostScript Driver Note This method does not allow you to s
10. Maintenance See also Information Pages on page 24 Managing the Printer with CentreWare Internet Services on page 110 116 Phaser 6500 Color Laser Printer User Guide Maintenance Moving the Printer Follow these procedures when moving the printer The printer with Tray 1 and supplies but without the optional duplex unit or 250 sheet feeder weighs 19 8 Kg 43 6 lb Configured with the optional duplex unit and 250 sheet feeder the printer weighs 24 2 Kg 53 24 lb Before moving the printer do the following 1 Turn off the printer and disconnect the power cord and other cables from the back of the printer WARNING To prevent electric shock never touch the power plug with wet hands A When removing the power cord make sure that you pull the plug and not the cord Pulling the cord can damage it which can lead to fire or electrical shock 2 Wait for the printer to cool down about 40 minutes 3 Remove any paper or other media from the output tray and return the paper stopper to its original non extended position 4 Remove Tray 1 and set it aside Note If you are moving the printer a long distance remove the toner cartridges to prevent toner from spilling To prevent damage to the printer pack the printer and toner in separate boxes 5 If your printer configuration includes the 250 sheet feeder remove it and its lower feeder unit by lifting the printer off it WARNING If the optional 250 sheet feeder is insta
11. Registration Value on page 138 Entering Color Registration Value Using the printer control panel enter the values that you found in the Color Registration Correction Chart to make adjustments 1 On the control panel press the Menu button Press the Up Arrow or Down Arrow button to select Admin Menu then press the OK button Press the Up Arrow or Down Arrow button to select Maintenance then press OK Press the Up Arrow or Down Arrow button to select Adjust Color Regi then press OK Press the Up Arrow or Down Arrow button to select Enter Number then press OK GE AN eM Adjust the Left Horizontal registration values a Press the Up Arrow or Down Arrow button to select the LY value from the Color Registration Correction Chart Press the Forward Arrow button to adjust the next value b Press the Up Arrow or Down Arrow button to select the LM value from the Color Registration Correction Chart Press the Forward Arrow button to adjust the next value c Press the Up Arrow or Down Arrow button to select the LC value from the Color Registration Correction Chart Press OK to move to the next screen 7 Adjust the Right Horizontal registration values a Press the Up Arrow or Down Arrow button to select the RY value from the Color Registration Correction Chart Press the Forward Arrow button to adjust the next value b Press the Up Arrow or Down Arrow button to select the RM value from the Color Registration Correction Chart Pre
12. 2 216 mm 3 8 5 in e Length 127 355 6 mm 5 14 in e For automatic 2 sided printing you can load paper in the range of 60 105 g m 16 28 lb Bond e Donot load different types of paper in the same tray at the same time e To print high quality use high quality paper intended for laser printers e Do not remove or add paper to Tray 1 during printing Doing so could cause a paper jam Remove the paper align it with the new paper and insert both into the tray together e Do not put any objects other than paper on Tray 1 e Do not push or force down Tray 1 e Always load paper short edge feed first For more paper usage guidelines see Supported Paper and Media on page 46 Phaser 6500 Color Laser Printer 51 User Guide Printing To load paper in Tray 1 1 Gently pull the paper tray all the way out and then open the output tray to hold the printed sheets p6500 005 p6500 007 2 Slide the paper width guides to the edge of the tray Extend the width guides fully as shown in the following illustration 3 Before loading the paper flex the sheets back and forth and then fan them Straighten the edges of the stack on a level surface 52 Phaser 6500 Color Laser Printer User Guide Printing 4 Insert all paper face up and top edge at the front of the paper tray Notes e Do not force the paper into the tray e Be careful not to bend the paper p6500 009 p6500 010 5 Slide the paper width guides until they r
13. Arrow button to go to Tray Settings and then press the OK button 3 Press the Down Arrow button to scroll to the tray you are setting and then press OK 4 Press the Down Arrow button to scroll to Paper Size and press the OK button 58 Phaser 6500 Color Laser Printer User Guide Printing 5 Select the paper size and then press OK 6 Press the Return button when finished Phaser 6500 Color Laser Printer 59 User Guide Printing Selecting Printing Options This section includes Selecting Printing Defaults in Windows on page 60 Selecting Printing Defaults in Windows for a Shared Network Printer on page 61 Selecting Printing Options for an Individual Job in Windows on page 61 Selecting Printing Options for an Individual Job in Macintosh on page 65 Note Print driver settings override control panel settings when you print using the driver software on your computer Selecting Printing Defaults in Windows 60 Notes e These instructions are for setting print driver defaults for the print driver software installed on your computer You can set defaults settings for a network printer that apply to that printer for anyone who accesses it over the network For details see Selecting Printing Defaults in Windows for a Shared Network Printer on page 61 e Use the following procedure to set the default settings used for all print jobs sent to the printer from your computer using the specific driver You can override the default setting
14. DL envelopes e Special Loading Capacity One sheet at a time Duplex Unit 2 Sided Printing Paper Size e A4 210 x 297 mm e Letter 8 5 x 11 in e US Folio 8 5 x 13 in e Legal 8 5 x 14 in e Custom size range Width 3 8 5 in 76 2 215 9 mm Height 5 14 in 127 355 6 mm Paper Type and Weight e Plain 60 105 g m 16 28 lb Bond e Letterhead plain e Hole Punched plain e Colored paper plain Loading Capacity One sheet at a time 50 Phaser 6500 Color Laser Printer User Guide Printing Loading Paper This section includes e Loading Paper in Tray 1 on page 51 e Loading Paper in the Manual Feed Slot on page 53 e Loading Paper in the 250 Sheet Feeder Tray 2 on page 55 Loading Paper in Tray 1 You can use Tray 1 for a wide variety of media including e Plain Paper e Lightweight Cardstock e Heavyweight Cardstock e Letterhead e Labels e Envelopes e Lightweight Glossy Cardstock e Heavyweight Glossy Cardstock e Hole Punched e Colored Paper e Pre printed Paper paper already printed on one side e Custom size Paper For a complete list of paper types and sizes usable in Tray 1 see Supported Paper on page 48 Follow these guidelines when loading paper into Tray 1 e Load up to 250 sheets of plain paper or a stack of paper 65 220 g m 17 40 lb Bond 40 80 lb Cover less than 15 mm high 0 60 in e Tray 1 accepts paper within the following dimensions e Width 76
15. In the window click the Driver tab and select the print driver from the Print Using list Enable the installed features e To specify the amount of RAM memory available select the amount of memory from the drop down Memory Capacity list e To enable the optional 250 sheet feeder click Paper Tray Configuration and select 2 Tray from the drop down list e If you have the Productivity Kit installed enable the RAM Disk feature Select Available from the RAM Disk drop down list e To enable the duplex unit select Available from the Duplex Unit drop down list Click OK Enabling Optional Features for Linux Note These instructions are for using Common Linux Printing System CUPS accessed through a Web browser Open the Web browser on your computer In the address field type http 127 0 0 1 631 and then press Enter At the CUPS Home tab click the Manage Printers button Locate your printer in the list and then click the Set Printer Options button for your printer At the Set Printer Options page enable the optional features installed on your printer e Inthe Memory field select the amount of Memory in MB e If you have the 250 sheet feeder installed select 2 Tray in the Paper Tray Configuration field e To enable RAM Disk Productivity Kit required select the Available option e To enable automatic 2 sided printing at the Duplex Unit field select the Available option Click Set Printer Options to save the settings Phas
16. Installing PrintingScout on page 40 Enabling Optional Features on page 41 See also Online Support Assistant at www xerox com office 6500support Installation Guide packaged with your printer Phaser 6500 Color Laser Printer User Guide 27 Installation and Setup Installation and Setup Overview Before using the printer you must 1 28 Make sure that the printer is set up correctly in an appropriate location For details see Selecting a Location for the Printer on page 29 Select a connection method For details see Choosing a Connection Method on page 30 Make sure that the printer is connected correctly For details see Connecting the Printer on page 30 Turn on the printer and the computer The Startup Page prints by default If it does not see Startup Page on page 24 If you are connected to a network keep the Startup Page for referencing network settings such as the IP address of your printer If connected to a network configure network settings For details see Configuring Network Settings on page 32 Install drivers and software utilities from the Software and Documentation disc The software installation procedure used depends on your connection type network or USB For details see Installing the Print Drivers on page 36 Note If the Software and Documentation disc is not available you can download the latest drivers from www xerox com office 6500drivers Phaser 6500 Color Laser Printer User Guide
17. Note Grayscale images printed with the composite black setting count as color pages because color consumables are used Composite black is the default setting on most printers When doing automatic 2 sided printing a blank page can be inserted automatically depending on the settings in the application In this case the blank page is counted as one page Viewing the Billing Meter The billing meter tracks the total number of pages printed for the life of the printer it cannot be reset To check the total number of pages printed 1 On the printer control panel press the Menu button 2 Press the Down Arrow button to go to Billing Meters and then press the OK button 3 Press the Down Arrow button to scroll to the desired meter The number of printed pages is displayed below the name 4 After checking press the Return button to exit the Billing Meters menu Printing the Print Volume Report The print meter tracks print job accounting information The information is available in the Print Volume report The report shows the information organized by user name and by how many pages of each size were printed in color and in black and white To print the print meter information page 1 On the printer control panel press the Menu button 2 At Information Pages press the OK button 3 Press the Down Arrow button to go to Print Meter and then press OK The Print Volume Report prints Phaser 6500 Color Laser Printer 115 User Guide
18. Open Front Cover and Remove Paper Paper is jammed inside the printer Press the button to open the front cover and then remove the jammed paper Jam at Duplexer Open Front Cover Lift Transfer Unit There is a paper misfeed at the duplex unit Press the button to open the front cover and then remove the jammed paper For details see Clearing Jams at the Duplex Unit on page 145 Jam at Exit Open Front Cover and Remove Paper Paper is jammed inside the printer Open the front cover and remove the paper Phaser 6500 Color Laser Printer 123 User Guide Troubleshooting Message Condition Reason Solution Jam at Reg Roll Open Front Cover There is a paper misfeed at the registration roller that helps align the paper in the printer path Open the front cover and remove the paper Reseat Paper of Manual Feed Remove and then reseat the paper in the manual feed slot Load Manual Feed Load the correct size paper in the manual feed slot Load Tray Xxx The printer has detected a paper size mismatch or no suitable paper is loaded in any of the trays Open the specified tray remove the paper insert paper of the correct size and then close the tray Side Door Open Close Side Door Insert Output to Tray Xxx Waiting for side 2 to be set for manual 2 sided printing Insert paper from output tray into the specified tray for printing on the second side The side door to the toner is open
19. Retrieve e Click OK 4 Select any other desired printing options including paper tray paper type and paper size and then click OK Note Do not select the number of copies in the print driver you do that at the control panel later when you print 5 In the Print dialog box click OK or Print Phaser 6500 Color Laser Printer 87 User Guide Printing 6 One set of the job prints Review this set If the set is satisfactory you can print the remaining sets from the control panel For details see Printing a Proof Print Job on page 88 Printing a Proof Print Job 1 After reviewing the first set that printed when you sent the document you can print the remaining sets from the control panel At the printer control panel press the Back Arrow button to access the Walk Up printing feature 2 Press the Down Arrow button to go to Proof Print and then press the OK button 3 At your user name or the name you supplied to use for retrieving the document when you set up the Proof Print Press OK 4 Doone of the following e If you selected to retrieve the document using a specific name then at the name of the document press OK e If you selected to retrieve the document using a timestamp Select Document and a time stamp appear on the control panel menu Press OK 5 Select from the following e To print the document and then delete it from memory after printing at Delete after Print press OK e Toprint the document and k
20. Type Specifies the type of paper loaded in the tray e Plain e Bond e Light Card e Heavy Card e LW Gloss Card e HW Gloss Card e Envelope e Letterhead e Hole Punched e Recycled e Colored e Special 102 Phaser 6500 Color Laser Printer User Guide Control Panel Menus Item Description Paper Size Specifies the paper size and orientation of the paper in the tray e Letter e US Folio e Legal e Executive e Monarch Env Use this setting for feeding Monarch envelopes short edge first e Monarch Env L Use this setting for feeding Monarch envelopes long edge first e DLEnv Use this setting for feeding DL envelopes short edge first e DLEnv L Use this setting for feeding DL envelopes long edge first e CS Env e 10 Env e New Custom Size Presets the custom size of paper loaded into a tray If the specified tray empties and you have Auto Select set in the Paper Tray field of the print driver the job prints without intervention The printer compares the size set in the driver with the sizes set for the trays If it finds the correct size it uses the tray in which it finds the correct size paper e AG e AS e B5 For measurements see Supported Paper on page 48 Display Popup Displays a message that prompts you to set the paper size and type every time you load paper in the tray e On A message prompts the user to set the paper size and type e Off default No message is displayed
21. Windows Server 2008 click Start gt Settings gt Printers e For Windows 7 click Start gt Devices and Printers 2 Inthe Printers folder right click the name of your print driver printer name plus PCL 6 or PS and select Properties In the printer Properties dialog box click the Advanced tab In the Advanced tab click the Printing Defaults button Make selections on the driver tabs as desired and then click Apply to apply your selections aur Ww Click OK to save your selections Selecting Printing Options for an Individual Job in Windows This section includes e Printing Options for Windows PostScript Driver on page 62 e Printing Options for Windows PCL Driver on page 63 To use special printing options for a particular job change the print driver settings in the application before sending the job to the printer Note The print driver includes online help with more information on selecting printing options In the driver dialog boxes click the Help button To select printing options 1 With the desired document or graphic open in your application open the Print dialog box 2 Select your printer either PostScript or PCL and then click the Properties button to open the print driver dialog box 3 Make selections from the driver dialog box tabs as desired beginning with settings in the Paper Output tab For a list of options see Printing Options for Windows PostScript Driver on page 62 and Printing Options for Wind
22. button Use the Up Arrow and Down Arrow buttons to scroll to the username associated with the stored document you want to print Press OK If a password was set for the stored job follow step 4 in Printing a Secure Print Job on page 85 Press the Down Arrow button to scroll to the document name the name entered in the Document Name field of the Secure Print dialog box and then press OK Press the Down Arrow button to scroll to Print and Save and press OK Note To delete a stored print job after printing select Delete after Print instead of Print and Save All print jobs are deleted when the printer is turned off Set the number of copies to print using the Up Arrow or Down Arrow buttons and then press OK to start printing Phaser 6500 Color Laser Printer User Guide Printing Printing Using Proof Print This section contains e Setting Up a Proof Print Job on page 87 e Printing a Proof Print Job on page 88 Notes e Proof Print requires that you have the Productivity Kit installed in the printer For information on your printer configuration and available optional features see Configurations and Options on page 21 e The RAM Disk feature of the printer must also be enabled for you to use Proof Print For information on enabling this option see Enabling Optional Features on page 41 The Proof Print feature enables you to store a multiple copy print job in the printer then verify one set before printing the remainder If
23. can be used repeatedly Also enables you to load and edit a set of saved settings e Printer Status button Opens the internal settings page of the printer in CentreWare Internet Services in your computer Web browser for network printers only e Defaults button Returns all of the Paper Output tab settings to their defaults e Default All button Returns all settings in the Properties dialog of the printer to their defaults e Help button Opens the online help of the print driver for the Paper Output tab Image Options e Image Quality Affects the quality of the print by specifying the speed at which the page prints e Brightness Makes the printed image or page darker or lighter e Color Correction Specifies how color is applied to printed images text and photographs e Color Balance button Enables you to specify the density of each color used for printing e Defaults button Returns all of the Image Options tab settings to their defaults e Help button Opens the online help of the print driver for the Image Options tab 62 Phaser 6500 Color Laser Printer User Guide Printing Driver Tab Printing Option Layout e Pages per Sheet N up For multiple page documents enables you to print more than one page per sheet of paper including Booklet print e Draw Outlines When multiple pages are printed per sheet prints a border around each page e Fitto New Paper Size Select the output paper size to fit the
24. cece cece eee een e nee e teen eee eeteene renee 46 Paper Usage Guidelines s55 iciaaeetcndeneeeeedeseetacee beds deed deer deed eer dee ee de d 46 Paper That Can Damage Your Pinter 47 Paper Storage Guidelines 47 Supported Paper EE 48 Loading oner 3 st 4055 osi EEN tea ENEE NENNEN NEEN SNE 51 Loading Paper in Tray EE 51 Loading Paper in the Manual Feed Sot 53 Loading Paper in the 250 Sheet Feeder Tray Zi 55 Setting Paper Types and Size 58 Setting the Paper Type 2 0 cece een e eee ee eee tence ence nee eeeeeeeneenes 58 Setting the Paper Size 2 ec ce cee cee cence cette eee eens eeeeenee 58 Selecting Printing Options 0c e eee ence eect eee tebe eee eneeeeeenes 60 Selecting Printing Defaults in Windows 60 Selecting Printing Defaults in Windows for a Shared Network Pinter 61 Selecting Printing Options for an Individual Job in Windows 61 Selecting Printing Options for an Individual Job in Macintosh eee e eee 65 Printing on Specialty Media 0 eee cece eee nent nett ee ene eee eneees 68 Printing Envelopes EE 68 Printing Labels EE 71 Printing on Glossy Cardstock EEN 73 Printing on Cardstock einierde a a a el ae eee E ee een ee ea ne ara a E E 76 4 Phaser 6500 Color Laser Printer User Guide Contents Printing CUSEOM EE 78 Defining Custom Paper Sizes 4isictcicieiciceadeaeeieeeesesieeda nena ekaentackeaeats 78 Printing on Custom size Popner cece eee eect eee ee ence eee eee rererere 79 Pr
25. damage or degradation of performance caused by the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage can vary outside these areas Please contact your local representative for details Phaser 6500 Color Laser Printer 13 User Guide Safety Maintenance Safety e Do not attempt any maintenance procedure that is not described in the documentation supplied with your printer e Donot use aerosol cleaners Clean with a dry lint free cloth only e Donot burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa See also Cleaning the Printer on page 106 Moving the Printer on page 117 14 Phaser 6500 Color Laser Printer User Guide Safety Printer Symbols The following safety symbols are marked on the printer Symbol Description Warning or Caution Ignoring this warning could cause serious injury or even death Ignoring this caution can damage the property or cause serious injury Hot surface on or in the printer Use caution to avoid personal injury Do not expose the item to sunlight Do not expose the item to light Do not touch components with this symbol as personal injury could result Do not touch the transfer belt with your fingers or with sharp objects It can cause print quality problems The belt can be easily punctured Do not pl
26. eens 102 250 Sheet Feeder Tray 2 Settings 0 0 ccc ce ccc cence eee nent e ence teenies 103 Maintenance Cleaming the Printer 05 64 65 tsece via dea oe died tua aie aa de Ge die ego eaa ee eeeee a a 106 General Precautions 106 Cleaning the Exterior 2 00 0 ccc cence een enn nee e tenn tent eenees 107 Cleaning the Interior 2 0 cee nent e nent ete e nee eeeenees 107 Ordering el EE 108 CONSUMADIES ss555 2538 dcancesssecbae sa esabee des ENEE ENNEN 108 Routine Maintenance IteMs 0 cence nee n eee nee ee ee ennnes 108 When to Order Supplies 109 Recycling Supplies 109 Phaser 6500 Color Laser Printer 5 User Guide Contents Managing the RIDE suguer Ee EE Ee ENEE EE EELER RENE EELER E 110 Managing the Printer with CentreWare Internet Services 110 Checking Printer Status with PrintingScout 0 cece eee eect eee eens 111 Checking Printer Status using Emol 112 Checking Page Counts 0c cece ccc cence ence e nee ene nent een enene eens 115 Viewing the Billing Meter 115 Printing the Print Volume Report 115 Moving teg pktet Sens nts etd ele blade del devi SEELEN EE 117 7 Troubleshooting Troubleshooting Overview 120 Error and Status Messages cc cece cece eee eee eee ence e nee enneeennes 120 Mel leie Klee E EE 120 Online Support Assistant 0 0 ccc cence cence enn ene eens eeeneenes 120 Information Pages 0 ccc cece nee een e een e nnn ete n
27. going into Energy Saver mode For details on setting the Power Saver Time see Setting the Power Saver Time on page 23 Audio Tones Specifies whether an alarm sounds when one of the following printer errors or actions occurs The alarms are set to Off by default The volume cannot be adjusted e Control Panel e Invalid Key e Machine Ready e Job Complete e Fault Tone e Alert Tone e Out of Paper e Low Toner Alert e Base Tone Fault Time Out Specifies the amount of time before the printer automatically deletes a print job when there has been a job error Set the default timeout up to 60 seconds in one second increments Time Out Language Automatically cancels a print job when it goes beyond a specified time Set the duration allowed for the print time When the time expires the print job is canceled Duration can be set for up to 30 minutes in one minute increments Specifies the language used in the control panel menus and in printed Information Pages Phaser 6500 Color Laser Printer 95 User Guide Control Panel Menus Item Description Auto Log Print Specifies whether to print a Job History Report after 22 print jobs e Off default Prevents the Job History Report from printing automatically even if the number of print jobs exceeds 22 e On Automatically prints a report when the number of print jobs reaches 22 Note e You cannot set Auto Log Prints during printing e After ch
28. in only one color The transfer belt unit is old or damaged Replace the transfer belt unit The toner cartridges are not Xerox toner cartridges Verify that the toner cartridges meet specifications and replace them if necessary For details see Consumables on page 108 There is a problem with the toner cartridge for that color Check the toner cartridge for damage and replace if necessary Recurring smudges Dirt in the paper path Print several blank sheets until the smudges disappear The paper is outside the recommended specification range Replace the paper with a recommended size and type and confirm that your control panel settings are correct For details see Supported Paper on page 48 The transfer belt unit or fuser is old or damaged Check the condition of the transfer belt unit and the fuser and replace if necessary Phaser 6500 Color Laser Printer 129 User Guide Troubleshooting Symptom Toner smears when rubbed Printed pages are blank Cause The paper is damp Solution Replace the paper The paper is outside the recommended specification range or the paper type setting is not correct Replace the paper with a recommended size and type and then confirm that your print driver settings are correct For details see Supported Paper on page 48 The toner cartridges are not Xe
29. in the Jobs tab expand the History List folder in the navigation pane on the left of the page Click to open the Job History Using Online Help For details about settings in CentreWare Internet Services click the Help button For other support information click the Support button or tab Checking Printer Status with PrintingScout Note PrintingScout is a Windows only application The PrintingScout utility automatically checks the printer status when you send a print job PrintingScout can check the paper sizes of the trays the status of the output tray and the remaining consumables percentages such as toner To open PrintingScout do one of the following e Inthe Windows taskbar double click the PrintingScout icon e From the Start menu select Programs gt Xerox Office Printing gt PrintingScout gt Activate PrintingScout The status of the printer is displayed in the General Status window that opens For information on using PrintingScout see the PrintingScout help To see Help in the Windows taskbar right click the PrintingScout icon and select Help See also Installing PrintingScout on page 40 Phaser 6500 Color Laser Printer 111 User Guide Maintenance Checking Printer Status using Email This section includes e Configuring Email Alerts on page 112 e Using Commands in Email Text on page 113 If you are connected to the printer through the network you can configure the printer to email you reports about
30. installed features e To specify the amount of RAM memory available click Memory and then select the amount of memory from the drop down list e To enable the 250 sheet feeder click Paper Tray Configuration and select 2 Tray from the drop down list e Ifyou have the Productivity Kit installed enable the RAM Disk feature Click RAM Disk and select Available from the list e To enable the duplex unit click Duplex Unit and select Available from the drop down list Click OK Enabling Optional Features for the Windows PCL Driver This section includes Enabling Optional Features for a Network Connected Printer on page 41 Enabling Optional Features for a USB Connected Printer on page 41 Enabling Optional Features for a Network Connected Printer 1 Navigate to the list of printers on your computer e For Windows XP SP1 and later click Start gt Settings gt Printers and Faxes e For Windows Vista click Start gt Control Panel gt Hardware and Sound gt Printers e For Windows Server 2003 and later click Start gt Settings gt Printers e For Windows 7 click Start gt Devices and Printers In the list of printers right click the Phaser 6500 PCL printer and select Properties In the Properties dialog box click the Options tab Click the Get Information from Printer button The IP address of the printer appears in the Network Address section The installed optional features appear as Available in the Items list The amo
31. interactive tutorials printing templates helpful tips and customized features to meet your individual needs Printer registration www xerox com office register Material Safety Data Sheets identify materials and www xerox com msds provide information on safely handling and storing U S and Canada hazardous materials www xerox com environ ment_europe European Union Information about recycling supplies www xerox com gwa Routine maintenance items www xerox com office 6500supplies Phaser 6500 Color Laser Printer 121 User Guide Troubleshooting Control Panel Messages This section includes e Supply Status Messages on page 122 e Error Messages on page 123 The printer uses control panel messages to indicate printer status errors and to provide instructions Supply Status Messages Status messages tell you about the status of the printer and its supplies Note Xxx indicates one of the following the Yellow Toner Y Cyan Toner C Magenta Toner M Black Toner K a tray or fuser NNN indicates a numeric value Code Message Condition Reason Solution Replace Fuser Time to replace the fuser 010 351 Replace the old fuser with a new one and then restart the printer Insert Fuser The fuser is not installed or it is incorrectly installed 010 317 Install the fuser and then restart the printer Replace Imaging Unit It is time to replace the imaging unit Replace the imaging unit Fo
32. nen e eee eees 120 More Information seg test eg ee ePID TATRA NARA TEAR dE 121 Control Panel MeSsageS 60 cece ccc cece eee eee nee nee ene e ete eee eeeene eens 122 Supply Status Messages 0 cece ccc cence een eee teen renser rererere ern 122 Error Meester ear bescheed ege ege nee ege Sege ied caebiecedecthecebedha 123 Problems with the Pinter 125 Print Quality Problem 128 Cleaning the Imaging Unit and Laser Lens 133 Color Registration 0 eee nee cnet ence n nent ete e ne eeeenes 136 Enabling Disabling Automatic Color Registration 0 cee eee ee eee eee eerie 136 Performing an Automatic Color Registration Adiustment eee eee eee ee ee 136 Performing a Manual Color Registration Adjustment 20 cece ee ence eee eee ee 137 Color Blane 5 4040 i ee dud vowed ued dd Ee E se ee ieee d 140 POD GF CN 141 Preventing Paper Joms 0 ccc ccc cece ence nee ene e nent ene eennes 141 Clearing Paper Jomes 142 8 Printer Specifications Physical Specifications 0 0 ccc ccc nee nent e ene e nent E EE eens 148 Weights and Dimensions 00 cece runerne errur ene rers errr n teen ennes 148 Environmental Specifications 0 cece cence eee nnn teen erreren 149 Temperature vaccssscssectacaians ER NEEN ees KENNEN need NEEN NEEN EE eg 149 Relative Humidity 0 ccc ccc cece een cnn e nen e tenet e eee n eee eenes 149 Elevation ees eier eg aed dE ENEE ee EE EE 149 Electr
33. page to e Defaults button Returns all of the Layout tab settings to their defaults e Help button Opens the online help of the print driver for the Layout tab Advanced e Image Options Enables you to set print resolution image color management and method used TrueType font configuration and image magnification or reduction percentage for printed images e Document Options Enables you to set the PostScript Options and the Manual Feed slot Orientation PostScript Options include the PostScript Output Format TrueType Font Download Method PostScript Language Level PostScript Error Message control and Mirror Image control e Help button Opens the online help of the print driver for the Advanced tab e Set Features to Default button Returns all of the Advanced tab settings to their defaults Printing Options for Windows PCL Driver For detailed information on using the print driver options click the Help button in the print driver to access the online help Note For optional printer features to be available in the print driver the optional features must be installed and enabled If you have not enabled your installed optional features see Enabling Optional Features on page 41 Phaser 6500 Color Laser Printer 63 User Guide Printing Driver Tab Printing Option Paper Output e Job Type Specifies the type of print job Normal Print Secure Print Proof Print Secure Print and Proof Print are available with extr
34. prints the Startup Page If the IP address listed on the page is 0 0 0 0 the printer has not had time to acquire an IP address from the DHCP server Wait a minute or two and then print the Configuration Page To get the IP address of the printer from the printer control panel OM fen gt On the printer control panel press the Menu button Press the Down Arrow button to go to Admin Menu and then press the OK button At Network Setup press OK Press the Down Arrow button to scroll to TCP IP and press OK Press the Down Arrow button to scroll to IPv6 and press OK Press the Down Arrow button to scroll to IP Address and press OK The IP address of the printer appears Phaser 6500 Color Laser Printer 35 User Guide Installation and Setup Installing the Print Drivers This section includes Operating System Requirements on page 36 Available Drivers on page 37 Installing the Print Drivers for Windows on page 38 Installing the Print Driver for Macintosh OS X on page 38 Adding the Printer for Macintosh OS X Version 10 5 and Later on page 39 Operating System Requirements 36 Windows Server 2003 and later or Windows XP SP1 and later Macintosh OS X version 10 5 and later Linux Your printer supports connection to Linux platforms through the network interface Phaser 6500 Color Laser Printer User Guide Available Drivers Installation and Setup To access special printing options use a Xerox print driver Xerox
35. see Color Registration on page 136 Colored dots are printed at regular intervals about 28 mm The imaging unit is dirty Gently clean the imaging unit For details see Cleaning the Imaging Unit and Laser Lens on page 133 130 Phaser 6500 Color Laser Printer User Guide Symptom Partial blanks creased paper or blotted printing Cause The paper is damp Troubleshooting Solution Replace the paper The paper is outside the recommended specification range Replace the paper with a recommended size and type For details see Supported Paper on page 48 The transfer belt unit or the fuser is not installed correctly Reinstall the transfer belt unit or the fuser For details see the instruction sheets in the documentation packet that came with your printer The toner cartridges are not Xerox toner cartridges Condensation inside the printer causes partial blanks or creased paper Verify that the toner cartridges meet specifications and replace if necessary For details see Consumables on page 108 Turn on the printer and leave it on for at least one hour to get rid of the condensation If the problems still occur for assistance see the Xerox Support website www xerox com office 6500support Vertical blanks Slanted printing The laser is being blocked Remove the imaging unit and clean all debris from the laser lens with a l
36. specifications and replace them if necessary The paper being used is outside the recommended specification range The paper is damp Replace the paper with a recommend size and type and confirm that your control panel print driver settings are correct For details see Supported Paper on page 48 Replace the paper The transfer belt unit is old or damaged Replace the transfer belt unit The high voltage supply is defective For assistance see the Xerox Support website at www xerox com office 6500support Only one color is faded Toner cartridge is empty or damaged 128 Phaser 6500 Color Laser Printer User Guide Check the condition of the toner cartridge and replace it if necessary Symptom Stray black dots or white areas dropouts Cause The paper is outside the recommended specification range Troubleshooting Solution Replace the paper with a recommended size and type and confirm that your control panel print driver settings are correct For details see Supported Paper on page 48 The transfer belt unit is old or damaged Replace the transfer belt unit The toner cartridges are not Xerox toner cartridges Verify that the toner cartridges meet specifications and replace them if necessary For details see Consumables on page 108 e Vertical black or color streaks or multiple colored streaks or lines e Streaks
37. the front cover and releasing the duplex unit Phaser 6500 Color Laser Printer 19 User Guide Features Control Panel The control panel displays two screen types 20 Print screens for displaying printer status Menu screens for configuring settings Phaser 6500 Ke C 4 Xs 8 7 6 6500 004 Display Screen shows status messages menus and toner levels Menu button selects the main menu to be displayed Each button press advances the display to the next menu or to the print screen OK button selects the displayed menu option and prints selected reports and lists Wake Up Power Saver button puts the printer into or takes it out of the Energy Saver mode When the printer is idle it puts the printer into sleep mode and the button lights When in the sleep mode it wakes the printer and turns off the light in the button Cancel Job button cancels the current print or copy job Navigation Menu select buttons e Up Down Arrow buttons scroll up and down through the menu display e Back Forward Arrow buttons move back and forward through the menus and menu display Note The Back Arrow button displays the Walk Up Features menu if you press it before pressing any other buttons Return button navigates up one menu level Status indicator light e Lights green when the printer is ready to receive data e Blinks green when the printer is busy receiving data e Lights red to in
38. the network in Windows Macintosh or Linux environment e TCP IP and HTTP enabled on the printer e Anetwork connected computer with a Web browser that supports JavaScript Accessing CentreWare Internet Services To access CentreWare Internet Services you need the IP address of the printer For details see Finding the IP Address of Your Printer on page 35 At your computer open a Web browser type the IP address of the printer into the address field then press Enter or Return Phaser 6500 Color Laser Printer 25 User Guide Features More Information The following resources provide more information about your printer and its capabilities Information Source Installation Guide Packaged with printer Quick Use Guide Packaged with printer Video Tutorials www xerox com office 6500docs Recommended Media List Europe www xerox com europaper North America www xerox com paper Online Support Assistant www xerox com office 6500support Technical Support www xerox com office 6500support Xerox Supplies www xerox com office 6500supplies Information Pages Print from the control panel menu 26 Phaser 6500 Color Laser Printer User Guide Installation and Setup This chapter includes Installation and Setup Overview on page 28 Selecting a Location for the Printer on page 29 Connecting the Printer on page 30 Configuring Network Settings on page 32 Installing the Print Drivers on page 36
39. the paper above the fill line indicated on the tray Overloading the tray can cause jams p6500 020 4 Inthe application you are using to print from open the Print dialog box and select the Phaser 6500 printer you can use the PCL or the PostScript driver Ga Click the Properties button a In the Paper Output tab do the following a From the Paper Size list select the paper size b From the Paper Type list select LW Gloss Card or HW Gloss Card as appropriate c From the Paper Tray list select Tray 1 7 Select any other desired settings such as page orientation and then click OK 8 In the Print dialog box click OK or Print to start printing Printing on Glossy Cardstock from the Manual Feed Slot 1 Slide the paper guides of the manual feed slot to fit the sheet and then open the output tray of the printer For details see Loading Paper in the Manual Feed Slot on page 53 2 With the top of the sheet toward the printer slowly insert one sheet into the manual feel slot until it stops Ensure that the sheet is entered straight not crooked If necessary reposition the paper guides to fit the sheet 74 Phaser 6500 Color Laser Printer User Guide Printing p6500 021 In the application you are using to print from open the Print dialog box and select the Phaser 6500 printer If you have both the PCL and the PostScript drivers installed you can use either driver Click the Properties button In the P
40. the printer and open the printer cover 2 Being careful not to touch the fuser lift the levers at both sides of the fuser to release the roller pressure At the top of the fuser lift the green labeled tab to open the top cover and remove the jammed paper If the paper is torn remove any scraps of paper remaining inside the printer p6500 037 3 Put the fuser tabs back into place and then close the front cover of the printer 144 Phaser 6500 Color Laser Printer User Guide Troubleshooting Clearing Jams at the 250 Sheet Feeder Note Paper jammed in the lower tray can block the trays above it preventing you from opening them Look for the jammed paper sequentially starting with the lowest tray 1 Pull out the paper trays until you find the jammed paper 2 Remove all jammed and creased paper from the tray p6500 043 p6500 029 3 Pull the jammed paper out carefully to avoid tearing it If the paper is torn remove the scraps 4 Press the front cover button and open the printer cover Confirm that there are no scraps of paper remaining inside the printer A CAUTION Prolonged exposure to light can damage the imaging unit WARNING Some components inside the printer such as the fuser and surrounding A area are hot and can cause burns 5 Close the printer cover and then reinsert the trays CAUTION Do not use excessive force on the tray Doing so could damage the tray A or the inside of the printer Cleari
41. the selection point back and forward through the displayed menu gt Arrows options The Back Arrow button displays the Walk Up Features menu if you press it before pressing any other buttons Back Return Navigates up one menu level 90 Phaser 6500 Color Laser Printer User Guide Control Panel Menus Information Pages Menu Your printer comes with a set of information pages to help you track the performance of the printer and diagnose problems Access the information pages from the printer control panel You can print the Menu Map to see where these information pages are located in the control panel menu structure Information Page Contents Menu Map Prints a list of all main and second level menu headings that you can use to help navigate the control panel menus Demo Page Prints an image using all printer colors to show the current ability to print color from the printer Configuration Prints information such as default printer settings installed options network settings and font settings PCL Fonts List Prints information about the installed PCL fonts on the printer and prints samples of each PCL Macro List Prints a list of configured PCL macros PS Fonts List Prints information about the installed PostScript fonts on the printer and prints samples of each Job History Prints recent print job history on up to the last 22 jobs Error History Prints information on up to the
42. to connect it to the power source and computer or network Go to the next section Connecting the Printer on page 30 Phaser 6500 Color Laser Printer 29 User Guide Installation and Setup Connecting the Printer This section includes Choosing a Connection Method on page 30 Connecting to a Network on page 30 Connecting using USB on page 31 Choosing a Connection Method The printer can be connected to your computer using a USB cable or an Ethernet cable The method you choose depends on whether your computer is connected to a network A USB connection is a direct connection and is the easiest to set up An Ethernet connection is used for networking If you are going to use a network connection understand how your computer is connected to your network For example if your computer is connected to the network by way of a router connected to a cable or DSL modem For more information see About TCP IP and IP Addresses on page 32 Note Hardware and cabling requirements vary for the different connection methods Routers network hubs network switches modems Ethernet and USB cables are not included with your printer and must be purchased separately Network If your computer is connected to an office network or a home network use an Ethernet cable to connect the printer to the network You cannot connect the printer directly to the computer it must be connected through a router or hub An Ethernet network can be used for one or more co
43. to specify a printing mode to match the characteristics of the printed image e Image Auto Correction Determines the characteristics of a specified image type such as photographs on a page and automatically performs correction for it e Image Settings button Opens the Image Settings tab of the Graphics Properties dialog box e Color Balance button Opens the Color Balance tab of the Graphics Properties dialog box e Profile Settings button Opens the Profile Settings tab of the Graphics Properties dialog box e Defaults button Returns all of the Image Option tab settings to their defaults 64 Phaser 6500 Color Laser Printer User Guide Printing Driver Tab Printing Option Layout e Pages per Sheet N up For multiple page documents enables you to print more than one page on one sheet of paper e Image Order Available only if more than one page is being printed on a sheet Determines the order in which pages are printed on the sheet e Draw Outlines When multiple pages are printer per sheet prints a border around each page e Booklet Poster Mixed Document Rotation button Provides selection of Poster printing Booklet Creation and Image Rotation Poster printing enlarges one page of data and prints it across multiple pages Booklet Print repaginates the original document and prints two pages per sheet so that you can fold it into a booklet Image rotation allows rotation of the output for files with pages th
44. top section of the Color Registration Chart lines are displayed next to the color letters LY LM LC RY RM and RC Some lines are straight and other lines are jagged A value is listed next to each line For each color examine the lines and determine which one is the straightest Refer to the enlarged illustration on the chart that shows how to determine the closest number 2 For each color do one of the following e If zero 0 is the value nearest the straightest line you do not need to adjust the color registration Phaser 6500 Color Laser Printer 137 User Guide Troubleshooting e If zero 0 is not the value nearest the straightest line write down the number that is closest 3 Proceed to determining the vertical values described in the following procedure To determine the vertical values 1 Inthe lower section of the Color Registration Chart columns of color are displayed with a wavy white column where there is no color Identify the column of white that is the straightest Refer to the enlarged illustration on the chart that shows how to determine the closest number 2 For each color do one of the following e If zero 0 is the value closest to the middle of the white band you do not need to adjust that color e If zero 0 is not the value closest to the middle of the white band write down the number that is closest 3 If it is necessary to make any horizontal or vertical adjustments proceed to Entering Color
45. tray A or the inside of the printer Clearing Jams at the Manual Feed Slot 1 Pull Tray 1 out of the printer Phaser 6500 Color Laser Printer 143 User Guide Troubleshooting 2 Remove any jammed or damaged paper in the tray and then close the tray 3 Press the front cover button to open the cover 4 Carefully remove any jammed paper in the printer Make sure that there are no torn pieces of paper inside the printer 5 Close the front cover Clearing Jams at the Fuser A A A WARNING Never touch a labeled area found on or near the heat roller in the fuser You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it immediately To avoid injuries or burns turn off the printer immediately and wait 40 minutes for the fuser to cool WARNING When removing jammed paper make sure that no torn pieces of paper are left in the printer A piece of paper remaining in the printer can cause a fire If a sheet of paper is wrapped around the heat roller turn off the printer to remove it Turn off the printer to remove a jammed sheet of paper that is difficult to see CAUTION Do not expose the imaging unit to any light source for more than 5 minutes Prolonged exposure to light can damage the unit Do not touch the shiny black transfer belt unit For additional assistance refer to the Xerox Support website at www xerox com office 6500support 1 Press the front cover button on the side of
46. xerox com e To set the recipient email address to service xerox com and confirm the setting result on the network settings list when the full access password is admin use Password admin SetMsgAddr service xerox com NetworkInfo Note Type the SetMsgAddr command before the NetworkInfo command If they are written in reverse the information retrieved by the NetworkInfo command and the result of executing the SetMsgAddr command can differ 114 Phaser 6500 Color Laser Printer User Guide Maintenance Checking Page Counts This section includes e Viewing the Billing Meter on page 115 e Printing the Print Volume Report on page 115 You can check the total number of printed pages at the printer control panel on the Configuration Page and in CentreWare Internet Services Three meters are available Total Impressions Color Impressions and Black Impressions The billing meter counts the number of pages printed properly 1 sided prints including N up are counted as one impression and 2 sided prints including N up are counted as two During 2 sided printing if an error occurs after one side is printed properly it is counted as one Color documents converted using an ICC profile on applications with the Color Auto setting can print in color even if displayed in black and white The data prints in color even if it seems to be black and white data on the monitor In that case the number of Color Impressions is increased
47. you are satisfied with the first set you can print the remaining copies from the control panel Setting Up a Proof Print Job You set up Proof Print print jobs in the print driver at your computer You can use the PCL or the PostScript drivers for Proof Print After setup one copy of the job prints for you to review Then you can print the rest of the copies or delete them from the printer control panel 1 From the application you are using to print open the Print dialog box 2 Select your Phaser 6500 printer PostScript or PCL print driver and then click the Properties button 3 Inthe Paper Output tab of the print driver Properties dialog box do the following a From the Job Type list select Proof Print b If you are using the PostScript driver click the Setup button If you are using the PCL driver click the Setting button c Inthe Proof Print dialog box type your name 8 character limit in the Username field At the Retrieve Document Name field do one of the following e Tousea specific document name to access the document from the printer control panel at the time of printing select Enter Document Name In the Document Name field type the name of the document as you want it to appear on the printer control panel 12 character limit e To have the control panel display a timestamp instead of a document name select Use Existing Name if you are using the PostScript driver If you are using the PCL driver select Auto
48. you to store a frequently used print job in the RAM of the printer for printing at any time The print job stays in the memory until it is deleted or the printer is turned off To create a stored print job 1 From the application you are using to print open the Print dialog box 2 Select your Phaser 6500 print driver either PCL or PostScript and then click the Properties button 3 Inthe Paper Output tab of the print driver Properties dialog box do the following a From the Job Type list select Secure Print The Setup or Setting button becomes available b Click the Setup or Setting button c Inthe Username field of the Secure Print dialog box type the user name you want to associate with this print job 8 character limit d You can enter a numeric password in the Password field or to make this job available to anyone leave the password field empty e At the Retrieve Document Name field select Enter Document Name In the Document Name field type the name of the document as you want it to appear on the printer control panel 1 2 character limit f Click OK 4 Select any other desired printing options including paper tray paper type and paper size and then click OK 5 Inthe Print dialog box click OK or Print See also Enabling Optional Features on page 41 Printing a Stored Job 86 At the printer control panel press the Back Arrow button to access the Walk Up printing menu At Secure Print press the OK
49. Automatically To re enable automatic assigning of the IP address of the printer follow these steps On the printer control panel press the Menu button Press the Down Arrow button to go to Admin Menu then press the OK button At Network Setup press OK Press the Down Arrow button to scroll to TCP IP and press OK Press the Down Arrow button to scroll to IPv4 and press OK At Get IP Address press OK Press the Down Arrow button to scroll to DHCP AutoIP and press OK Press the Return button to return to the main menu ON Sr Of ew NS Assigning the IP Address Manually These instructions are for assigning a static IP address to your printer from the control panel of the printer Once an IP address is assigned you can change it using CentreWare Internet Services To assign a static IP address to the printer you need the following information to assign the IP address e An IP address properly configured for your network e The Network Mask address e The default Router Gateway address If you are on a network managed by a network administrator contact your network administrator to obtain the network information For home networks that use routers or other devices to connect the printer to the network refer to the router or device instructions on assigning network addresses The router or device documentation can give you a range of acceptable address numbers you can use It is important that the addresses be similar to the IP addre
50. Black default e Color Phaser 6500 Color Laser Printer 99 User Guide Control Panel Menus PostScript Setup Menu Use this menu to configure settings for the PostScript driver The PostScript driver of the printer is used for applications requiring PostScript For PostScript driver options see Printing Options for Windows PostScript Driver on page 62 and Printing Options for Macintosh OS X Version 10 5 or Later on page 65 Item Description PS Error Report Turns error reporting on or off The default is On PS Job Time Out Turns off the timeout or selects the length of time before timing out The default is Off The timeout allows the printer to stop working on the canceled job and switch to another waiting print job when e Aprint job at the source computer by canceling before the job is completed e The network connection is lost before the print job is completed Paper Select Mode Specifies how the printer handles tray switching when the selected tray runs out of paper while printing Tray settings in the PostScript print driver can override this setting Default Color Specifies the default color mode e Color default e Black 100 Phaser 6500 Color Laser Printer User Guide Control Panel Menus Control Panel Menu Use this menu to control access to the printer settings by means of a password Item Description Panel Lock Specifies whether to limit the menu operations with a password
51. In the Properties dialog box click the Configuration tab At the bottom of the Configuration tab click the Custom Paper Size button The Custom Paper Size dialog box opens In the Units section select the units of measurement to use for defining the page size In the Short Edge field specify the width of the page In the Long Edge field specify the length of the page To save this custom size select the Name Paper Size check box then type a name for this custom size in the Paper Name field Click OK In the Properties dialog box of the driver click OK The custom size is available as an option in the Print dialog box of most applications when you select the Phaser 6500 PCL driver The custom size is also available in the Paper Size field in the Paper Output tab of the PCL driver Printing on Custom size Paper This section includes Printing on Custom size Paper Using the PostScript Driver on page 80 Phaser 6500 Color Laser Printer 79 User Guide Printing e Printing on Custom size Paper Using the PCL Driver on page 80 Note When setting the paper size in the print driver and control panel be sure to specify the same size as the paper in the tray Setting the wrong size for printing can cause a printer error You probably receive more paper size errors when you configure a bigger size when using a narrow width paper Printing on Custom size Paper Using the PostScript Driver 1 Load the custom size paper in the tray y
52. Later on page 39 Adding the Printer for Macintosh OS X Version 10 5 and Later For networking set up your printer using Bonjour Rendezvous or connect using the IP address of your printer for an LPD LPR connection For a non network printer create a desktop USB connection To Add the Printer From the Applications folder or from the dock open System Preferences Open Print amp Fax The list of printers appears on the left of the window Click the plus button under the list of printers Click the Default icon at the top of the window GAR NS Select your printer from the list and click Add Note If your printer was not detected verify that the printer is on and that the Ethernet or USB cable is connected properly See also Online Support Assistant at www xerox com office 6500support Phaser 6500 Color Laser Printer 39 User Guide Installation and Setup Installing PrintingScout PrintingScout is a Windows utility that enables you to monitor the status of print jobs and printer supplies from your computer It automatically checks the printer status when you send a print job If the printer is unable to print PrintingScout displays an alert on your computer screen to let you know that the printer needs attention To install PrintingScout 1 Insert the Software and Documentation disc into the appropriate drive on your computer If the installer does not start automatically navigate to the drive and double click the
53. On the default the color registration is adjusted automatically Adjust Color Regi Adjust Color Registration Used to correct the color registration between colors For details see Color Registration on page 136 e Auto Adjust Use to force an automatic color registration correction e Color Regi Chart Prints the color registration chart used to check for correct color registration e Enter Number Use to select and correct color registration numbers e Fast Scan 1 For setting horizontal color registration or Slow Scan 2 for setting vertical color registration Clear Developer Resolves print quality defects associated with charge problems after high coverage print jobs Toner Refresh Resolves print quality defects associated with charge problems after low coverage jobs IU Refresh Imaging Unit Refresh Helps improve imaging unit operation by performing a density and color curve calibration Init Print Meter Initialize Print Meter Resets the Print Meter Initialize NVM Resets the settings in the nonvolatile memory NVM except for the network settings to their defaults NVM is memory that stores the printer settings even after the power is turned off After selecting this option and restarting the printer all the menu settings are reset to their default values Note e You cannot execute the Initialize NVM setting during printing e After changing this setting turn off th
54. Presets drop down list on the Print menu screen to save the current printer settings You can create multiple presets and save each with its own distinctive name and printer settings To print jobs using specific printer settings select the applicable saved preset in the Presets list 3 Click Print to print the job Printing Options for Macintosh OS X Version 10 5 or Later For detailed information on using the print driver options click the question mark button in the print driver to access the online help Phaser 6500 Color Laser Printer 65 User Guide Printing Driver Drop Down Title Printing Options Copies amp Pages e Copies Specifies number of copies and whether to collate e Pages All Current Selection From x to x Page range Layout e Pages per Sheet Specifies the number of pages to print on each sheet of paper e Layout Direction Specifies the order in which to print the pages when printing multiple pages on one sheet of paper e Border Specifies the type and width of border to print around each page printed on the sheet of paper e Two Sided When selected specifies whether to flip the page on the long edge or the short edge duplex unit required Color Matching e ColorSync This selection allows you to choose a profile from the Profile selection menu e In printer Paper Handling e Pages To Print All Pages Odd Only Even Only e Destination paper size Active only when Scale to fit
55. Setup exe installer file 2 At the installer screen click Install PrintingScout 3 Inthe Choose Setup Language window select your language and then click Next 4 At the Xerox PrintingScout screen click Next 5 Read the license agreement and then click I accept the terms of the license agreement Click Next 6 At the next screen accept the default installation destination by clicking Next 7 Click Next 8 Click Finish The PrintingScout icon appears on the right in your Windows Taskbar See also Checking Printer Status with PrintingScout on page 111 40 Phaser 6500 Color Laser Printer User Guide Installation and Setup Enabling Optional Features This section includes e Enabling Optional Features for the Windows PostScript Driver on page 41 e Enabling Optional Features for Macintosh OS X 10 5 and Later on page 43 e Enabling Optional Features for Linux on page 43 If your printer includes the duplex unit 250 sheet feeder RAM Disk or extra memory you must enable them in each print driver before you can use them Enabling Optional Features for the Windows PostScript Driver This section includes e Enabling Optional Features for a Network Connected Printer on page 41 e Enabling Optional Features for a USB Connected Printer on page 41 Enabling Optional Features for a Network Connected Printer 1 Navigate to the list of printers on your computer e For Windows XP SP1 and later click Start gt Settings gt Pr
56. Sort field below the Items list select Off Click the Paper Output tab and do the following a From the Paper Tray list select Tray 1 b From the 2 Sided Print list select either Flip on long edge Manual or Flip on short edge Manual c From the Paper Type field select the paper type d Select any other desired settings and then click OK In the Print dialog box select the pages to print and then click OK or Print to start printing Note You do not need to select to print odd or even pages only Either select to print all pages or a page range The driver prints the even pages first and then the printer waits for you to insert the printed pages back into Tray 1 The Setting Method for Paper Tray 1 Duplex window appears on your computer screen Note Keep this window open until you are finished with the entire print job because you cannot access it easily once you close it This window explains how to reload the printed pages into the paper tray If you close the window do the following without turning the pages over or around lift them as they are and place them into the paper tray If you have performed the procedure correctly the blank sides of the page are facing up Close the tray On the printer control panel click the OK button to resume printing Performing Manual 2 sided Printing from the Manual Feed Slot 1 Ser Be After printing on one side of a sheet of paper adjust the paper guides in the manual fe
57. Width 400 mm 15 8 in Depth 457 mm 18 in Height 108 mm 4 2 in Weight 4 4 Kg 9 7 lb Duplex Unit optional Width 326 5 mm 12 9 in Depth 310 mm 12 2 in Height 153 5 mm 6 1 in Weight 1 2 Kg 2 65 lb 148 Phaser 6500 Color Laser Printer User Guide Printer Specifications Environmental Specifications Temperature 10 32 C 50 90 F Relative Humidity Note Under extreme environment conditions such as 10 C and 85 RH defects can occur due to condensation approximately 30 minutes after the printer is turned on 15 85 RH at 28 C 82 F Elevation For optimum performance use the printer at elevations below 3 100 m 10 170 ft Phaser 6500 Color Laser Printer 149 User Guide Printer Specifications Electrical Specifications Power Source e 110 127 V 50 60 Hz 10 A or less e 220 240 V 50 60 Hz 5 A or less Power Consumption e Energy Saver Mode Sleep Mode 8 W or less e Standby Mode 50 W or less fuser on e Continuous color printing 600 W or less e Continuous monochrome printing 600 W or less This printer does not consume electric power when the power switch is turned off even if the printer is connected to an AC outlet e ENERGY STAR qualified printer e Default time to Energy Saver is 30 minutes 150 Phaser 6500 Color Laser Printer User Guide Printer Specifications Performance Specifications Item Specification Warm up time Power on 30 secon
58. Windows only application Online Support Assistant The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems You can find solutions for print quality problems paper jams software installation and more To access the Online Support Assistant go to www xerox com office 6500support Information Pages Two information pages in the printer the Demo Page and the Error History report can help with troubleshooting certain problems The Demo Page prints an image using all printer colors to show the current ability of the printer to print The Error History report prints information on up to the last 42 printer errors that occurred To print information pages 1 On the printer control panel press the Menu button 2 At Information Pages press the OK button 120 Phaser 6500 Color Laser Printer User Guide Troubleshooting 3 Press the Down Arrow button to go to the desired page and then press OK More Information You can obtain more information about your printer from these sources Technical support information for your printer www xerox com office 6500support Includes online Technical Support Recommended Media List Online Support Assistant driver downloads documentation video tutorials and more Toner for your printer www xerox com office 6500supplies A resource for tools and information such as www xerox com office businessresourcecenter
59. Xerox Phaser 6500 Color Laser Printer Xerox Phaser 6500 User Guide Guide d utilisation Italiano Guida per l utente Svenska Anv ndarhandbok Deutsch Benutzerhandbuch Dansk _Betjeningsvejledning Espanol Guia del usuario e tina U ivatelsk p ru ka Portugu s Guia do usu rio Polski Przewodnik u ytkownika Nederlands Gebruikershandleiding Magyar Pycckn T rk e EMnvik Felhaszn l i tmutat PYKOBOACTBO NONb3OBATENA Kullan m K lavuzu Eyyerp to yp otn xerox 2011 Xerox Corporation All Rights Reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks and so on XEROX and XEROX and Design CentreWare Phaser PrintingScout Walk Up WorkCentre ColorQube Scan to PC Desktop Global Print Driver and Mobile Express Driver are trademarks of Xerox Corporation in the United States and or other countries Adobe Reader Adobe Type Manager ATM Flash Macromedia Photoshop and PostScript are trademarks
60. a RAM memory only e 2 Sided Print 1 Sided Print Flip on long edge Flip on short edge e Paper Size Specifies the size of the paper to print on including specifying a custom paper size e Output Color Color or Black and White e Paper Type Specifies the type of paper in the tray e Saved Settings Enables you to save the current settings under a specific name so that they can be used repeatedly Also enables you to load and edit a set of saved settings e Paper Tray Specifies which paper tray to print to when the Paper Tray setting in the PCL driver is set to Auto Select e Manual Feed Slot Orientation Portrait or Landscape e Covers Separators button Enables you to specify cover and separator pages for print jobs e Printer Status button Opens the internal settings page of the printer in CentreWare Internet Services in your computer Web browser network printers only e Defaults button Returns all of the Paper Output tab settings to their defaults Image Options e Image Quality Affects the print quality by specifying way the image is processed and marked on the page e Output Color Specifies Color or Black and White e Output Recognition When Color is selected in the Output Color field selecting this check box causes some chromatic colors to be printed as black e Image Adjustment Mode Recommended ICM Adjustment System CMS Adjustment Application Complementary Color Conversion e Image Types Enables you
61. ace or drop any object on the transfer belt It can cause print quality problems or permanently damage the belt UNEO A SNE It can take 40 minutes for the fuser to cool down Phaser 6500 Color Laser Printer 15 User Guide Safety 16 Phaser 6500 Color Laser Printer User Guide Features This chapter includes Parts of the Printer on page 18 Configurations and Options on page 21 Energy Saver Mode on page 23 Information Pages on page 24 CentreWare Internet Services on page 25 More Information on page 26 Phaser 6500 Color Laser Printer User Guide 17 Features Parts of the Printer This section includes e Front View on page 18 e Rear View on page 19 e Internal Components on page 19 e Control Panel on page 20 Front View 6500 001 Phaser 6500 printer with optional 250 sheet feeder 1 Optional 250 sheet feeder Tray 2 Tray 1 Manual feed slot Front cover Control panel Output tray Button for opening the front cover and for releasing the duplex unit Toner cartridges D Jm E WM 18 Phaser 6500 Color Laser Printer User Guide Features Rear View p6500 002 Power switch Power cord connector USB Port Network connector Optional memory slot Hi E WH Internal Components 6500 003 Phaser 6500DN Printer 1 Imaging unit Fuser Transfer belt unit with Tray 1 removed so the transfer belt unit folds down completely Duplex unit DWN Button for opening
62. and Setup Installation and Setup Overview 0 ccc cece eee cece cence cence cent ence eeeenseeees 28 Selecting a Location for the Pinter 29 Phaser 6500 Color Laser Printer 3 User Guide Contents Connecting the Pinter 30 Choosing a Connection Method e NENNEN ERNEIEREN ENNER EN ENEE EN ENKE EE 30 Connecting toa NetWork 2 0 eee cece ce eee e eee e nent eee e ene eneeeeeene 30 Connecting using Up 31 Configuring Network Settings vic 2 2 2 4ccsind aedagn reer vedacr eterna cesiwieeeetawteees eee 32 About TCP IP and IP Addresses Ae SE SE EEN EE EE EE Kee KEE EE EE EE e KEE EE EE 32 Assigning the IP Address of the Printer 0 eee e cece cee entree ete n ence eens 32 Finding the IP Address of Your Pinter 35 Installing the Print Driver 36 Operating System Requirements 2 cece eee eee eee eee ne ne eee een eeeeeeee 36 Available EE 37 Installing the Print Drivers for Windows 38 Installing the Print Driver for Macintosh OS 38 Adding the Printer for Macintosh OS X Version 10BondLoter eee eee ee 39 Installing PrintingSco t EE 40 Enabling Optional Features 0 cece eee een eee een ee nee nee eee eee eneees 41 Enabling Optional Features for the Windows PostScript Driver 41 Enabling Optional Features for the Windows PCL Driver 42 Enabling Optional Features for Macintosh OS X 10bondLoter eee ee ee 43 Enabling Optional Features for Linus 43 4 Printing Supported Paper and Media cece
63. anging this setting turn off the printer and then turn it on again to activate the change Print ID Prints the user ID in the specified place on the printed page e Off default The user ID is not printed e Top Left Prints the user ID on the top left of the page e Top Right Prints the user ID on the top right of the page e Bottom Left Prints the user ID on the bottom left of the page e Bottom Right Prints the user ID on the bottom right of the page Print Text Specifies whether the printer outputs unsupported PDL data as text when the printer receives it Text data is printed on A4 or Letter size paper RAM Disk This feature is available when the memory in the printer is expanded from 256 MB to at least 512 MB RAM Allocates memory to the RAM Disk file system for the Secure Print Collating Jobs and Proof Print Form Overlay and Font Download features e Enable e Disable default Size Mismatch Specifies how the printer reacts when it detects differences between the sizes of paper specified at the control panel and that loaded in the tray If the paper in the specified tray runs out the printer selects the substitute tray based on the Size Mismatch settings When a Paper Type other than None is selected in the print driver it overwrites the Size Mismatch setting on the control panel e Off default The printer prompts you to select a tray for printing e Larger Size The printer uses a tray that has pap
64. aper Output tab do the following a From the Paper Size list select the size of the glossy cardstock b From the Paper Type list select LW Gloss Card or HW Gloss Card as appropriate c From the Paper Tray list select Manual Feed Slot Click OK and then in the Print dialog box click OK or Print to start printing Phaser 6500 Color Laser Printer 75 User Guide Printing Printing on Cardstock This section includes e Guidelines for Printing on Cardstock on page 76 e Printing on Cardstock from Tray 1 on page 76 e Printing on Cardstock from the Manual Feed Slot on page 77 Guidelines for Printing on Cardstock e You can print on lightweight cardstock and heavyweight cardstock from Tray 1 or from the manual feed slot e Do not perform automatic 2 sided printing using cardstock e Lightweight cardstock acceptable weight for this printer is 100 163 g m 37 60 lb e Heavyweight cardstock acceptable for this printer is 163 220 g m 60 80 lb cover Test all thick stock to ensure acceptable performance e Do not load cardstock of mixed thicknesses in the tray at the same time use only one thickness in the tray per print job e Do not use cardstocks that are coated or designed for inkjet printers Printing on Cardstock from Tray 1 1 Gently pull out the paper tray and slide open the paper guides then open the output tray to hold the printed sheets For details see Loading Paper in Tray 1 on page 51 2 Fan the sheets to r
65. ase contact your local representative for details See also Recommended Media List Europe www xerox com europaper Recommended Media List North America www xerox com paper Paper Usage Guidelines Each printer tray accommodates certain sizes and types of paper or other specialty media Follow these guidelines when loading paper in the trays e Fan paper before loading it in the tray e Donot print on label stock once a label has been removed from a sheet e Use only paper envelopes Do not use envelopes with windows metal clasps or adhesives with release strips e Print all envelopes 1 sided only e Some wrinkling and embossing can occur when printing envelopes e Do not overload the paper trays Do not load paper above the fill line on the inside of the paper guide e Adjust the paper guides to fit the paper size The paper guides click into place when they are adjusted correctly e If excessive jams occur use paper or other media from a new package 46 Phaser 6500 Color Laser Printer User Guide Printing See also Loading Paper on page 51 Paper Jams on page 141 Paper That Can Damage Your Printer Your printer is designed to use various paper types However some paper can cause poor output quality increase paper jams or damage your printer Unacceptable media includes e Rough or porous media e Transparencies e Paper that has been folded or wrinkled e Paper with staples e Envelopes with windows or metal
66. at have mixed orientation e Fit to New Paper Size Select the output paper size to fit the page to e Reduce Enlarge Specifies percentage to reduce or enlarge the image being printed e Image Orientation Specifies Portrait or Landscape e Margin Shift Margins button Provides access to page margin settings e Defaults button Returns all of the Layout tab settings to their defaults Watermarks Overlays Provides access to settings for creating watermarks and overlays to print on pages A page overlay is a group of PCL commands and or data created from a page image and is stored as an external file Advanced Provides access to advanced printer options such as skipping blank pages printing in draft mode banner mode and size mismatch settings It provides access to certain graphic settings and font settings Selecting Printing Options for an Individual Job in Macintosh To use special printing options for a particular job change the print driver settings in the application before sending the job to the printer Note The print driver includes help with more information on selecting printing options 1 With the document open in your application click File and then click Print 2 Select the desired printing options from the menus and drop down lists that are displayed For a list of options see Printing Options for Macintosh OS X Version 10 5 or Later on page 65 Note In Macintosh OS X click Save from the
67. atus on page 111 e Using Online Help on page 111 CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer For details see CentreWare Internet Services on page 25 Accessing CentreWare Internet Services At your computer open a Web browser type the IP address of the printer into the address field then press Enter or Return Checking the Status of the Printer 1 In CentreWare Internet Services click the Status button or Status tab The general status of the printer includes e The type size and amount empty or full of paper in each tray e The ready for printing status of the printer e The frequency with which the printer status information is refreshed e The total page count of printed pages 2 To check the supplies status of the printer in the Status tab click the Supplies button The supplies status of the printer includes e The amount remaining in each toner cartridge e The percentage remaining of the life of the imaging unit 110 Phaser 6500 Color Laser Printer User Guide Maintenance Checking Print Job Status CentreWare Internet Services keeps a log of current print jobs including job names the users who submitted them the job status and more You can also get a list of all print jobs 1 To view the status of print jobs from the main menu in CentreWare Internet Services click the Jobs button or tab 2 To view a job history list
68. ave the custom size under a unique name in the print driver You can save only one custom page size at a time in the PostScript Custom Size Settings window of the print driver Once saved the dimensions are retained until you change them You can create a custom paper size for the PostScript driver and save it under a unique name for repeat use For instructions see Creating a Custom Paper Size for the PostScript Driver on page 79 1 Open the settings of the PostScript print driver e In Windows navigate to your printer directory or list and then right click the Phaser 6500 PostScript driver and select Properties In the Properties dialog box click the Printing Preferences button e In Macintosh from the Print menu of the application select the Phaser 6500 printer and then click the Properties button 2 Inthe Paper Output tab of the print driver from the Paper Size list select Custom Page Size 3 Inthe PostScript Custom Size Settings dialog box select the units of measurement to use for creating the page size In the Custom Size Settings section specify the size for the short edge width and the long edge length of the paper Click OK 4 Inthe Printing Preferences dialog box click OK To change the custom size in the Paper Output tab click the Edit button below the Paper Size field Make the desired changes in the dialog box Save your changes in all applicable dialog boxes 78 Phaser 6500 Color Laser Printer User Guide Pri
69. clasps e Padded envelopes e Non laser glossy or coated paper e Perforated media e Carbon backed media or paper e Pressure sensitive media or paper e Paper designed for use in inkjet printers Paper Storage Guidelines Providing good storage conditions for your paper contributes to optimum print quality e Store paper in dark cool relatively dry locations Most paper items are susceptible to damage from ultraviolet UV and visible light UV radiation emitted by the sun and fluorescent bulbs is particularly damaging to paper items Reduce the intensity and length of exposure to visible light on paper items as much as possible e Maintain constant temperatures and relative humidity e Avoid moisture excessive humidity and heat above 32 C 90 F e Avoid attics kitchens garages and basements for storing paper Inside walls are drier than outside walls where moisture can collect e Store paper flat on pallets cartons shelves or in cabinets e Avoid having food or drinks in the area where paper is stored or handled e Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packaging For most commercial cut size grades the ream wrapper contains an inner lining that protects the paper from moisture loss or gain Phaser 6500 Color Laser Printer 47 User Guide Printing Supported Paper Using unsuitable paper can lead to paper jams poor print quality and damage t
70. cy energy If it is not installed and used in accordance with these instructions it can cause harmful interference to radio communications However there is no guarantee that interference does not occur in a particular installation To determine if this printer is causing harmful interference to radio or television reception turn the printer off and on If this equipment does cause harmful interference to radio or television reception correct the interference by one or more of the following measures e Reorient or relocate the receiver e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help Any changes or modifications not expressly approved by Xerox could void the authority of the user to operate the equipment To ensure compliance with Part 15 of the FCC rules use shielded interface cables Canada Regulations This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada 154 Phaser 6500 Color Laser Printer User Guide Regulatory Information European Union The CE mark applied to this product symbolizes a declaration by Xerox of conformity with the following applicable Directives of the European Union as of the dates indicated e December 12
71. ddress information c Inthe SMTP Port field type the number of the port used The default is 25 9 Inthe Email Send Authentication section do one of the following e If no authentication is necessary select No Authentication in the Authentication Type field e If authentication is required complete the fields as needed 10 In the Email Server Setup Required to receive Email section enter the appropriate information in the fields as needed Note The Email Alert function is used only for remote status monitoring The printer does not print emails posted to the printer 11 In the Email Filter section enter the email addresses of the users who are permitted to send email to the printer If no address is specified here the printer can receive email from all users 112 Phaser 6500 Color Laser Printer User Guide Maintenance 12 In the Email Password Password for remote status section enter a password in the Password field then enter it in the Re enter Password field This password controls access to the printer read only and read write email functions 13 Click the Save Changes button 14 In the navigation pane on the left side of the page click Port Enabling and then select the check boxes for the ports to enable Be sure to enable at least the Enable Mail Alerts port 15 Click the Save Changes button Using Commands in Email Text Notes e You can specify any title for the email when checking the printer status or c
72. dicate an error condition or warning that requires your attention e Blinks red when an error occurs that requires technical support e Off when the printer is in Energy Saver mode Phaser 6500 Color Laser Printer User Guide Features Configurations and Options This section includes Configurations on page 21 Standard Features on page 21 Additional Capabilities on page 21 Optional Features on page 22 Configurations The Phaser 6500 printer is available in two configurations Phaser 6500N Includes all standard features Phaser 6500DN Includes all standard features plus a duplex unit Note You can order additional memory trays and the duplex unit for automatic 2 sided printing when these items are not standard on your printer Standard Features All configurations of the Phaser 6500 printer include the following features Tray 1 with 250 sheet capacity Single sheet manual feed slot 256 MB Memory RAM Note All printer configurations have one memory slot supporting 512 MB or 1024 MB DDR2 DIMMs Maximum RAM is 1280 MB 256 MB standard plus 1024 MB optional 10Base T 100 1000Base TX Ethernet interface network connection USB 2 0 connection Energy Saver mode PrintingScout printer monitoring utility Windows only Printer information pages including a Menu Map Configuration Page and Demo Page Billing meters Administration menu with control panel lock Additional Capabilities These features are built in to
73. ds or less Recovery from Energy Saver mode 25 seconds or less assume temperature of 22 C 71 6 F Continuous print speed Color 24 ppm Black and White 24 ppm Note Print speed can decrease due to paper type paper size printing conditions or image quality adjustment 2 sided print speed Color 23 ppm A4 24 ppm Letter Phaser 6500DN configuration only Black and White 23 ppm A4 24 ppm Letter Resolution Standard 600 x 600 dpi x 1 bit Enhanced 600 x 600 dpi x 4 bit PostScript driver 5 bit PCL driver Phaser 6500 Color Laser Printer 151 User Guide Printer Specifications 152 Phaser 6500 Color Laser Printer User Guide Regulatory Information This chapter includes e Electromagnetic Interference on page 154 e Material Safety Data Sheets on page 157 Phaser 6500 Color Laser Printer 153 User Guide Regulatory Information Electromagnetic Interference Xerox has tested this product to electromagnetic emission and immunity standards These standards are designed to mitigate interference caused or received by this product in a typical office environment United States FCC Regulations This equipment was tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential environment This equipment generates uses and can radiate radio frequen
74. e Print enables you to store a document in the printer then print it from the printer control panel When you send the Secure Print document to the printer you assign a password for printing the document To retrieve the print job enter the same password at the control panel of the printer You can use this feature to send confidential documents to the printer and print them when you are at the printer You can also store documents in the printer without assigning a password By storing frequently used documents in the printer you can print them on demand from the printer without sending the print job from the computer repeatedly Setting Up a Secure Print Job You set up Secure Print print jobs in the print driver at your computer Both the PCL and PostScript drivers can be used for Secure Print After setup you can print the job from the control panel of the printer 1 From the application you are using to print open the Print dialog box For example from the File menu select Print 2 Select your Phaser 6500 printer PostScript or PCL print driver and then click the Properties button 3 Inthe Paper Output tab of the print driver Properties dialog box do the following a From the Job Type list select Secure Print b If you are using the PostScript driver click the Setup button If you are using the PCL driver click the Setting button c Inthe Secure Print dialog box type your name 8 character limit in the Username field E
75. e Product Registration screen select your country from the list and then click Next Complete the registration form and submit it If you selected to print a test page the printer prints a test page for each driver you installed Note PrintingScout is a separate option from the print driver that monitors printer status To install PrintingScout go to Installing PrintingScout on page 40 See also Online Support Assistant at www xerox com office 6500support Installing the Print Driver for Macintosh OS X The installation process for Macintosh OS X is the same for versions 10 5 and later To install the print driver from the Software and Documentation disc 1 Dn E D HM 38 Insert the Software and Documentation disc into the appropriate disc drive on your computer On your desktop double click the Phaser 6500 icon Click Phaser 6500 Installer If prompted to enter your password do so and then click OK At the Introduction installer window click Continue Phaser 6500 Color Laser Printer User Guide Installation and Setup EN Read the license agreement click Continue and then click Agree 7 Click Install When the driver is finished installing your browser opens to an online registration form 8 Complete the online registration and then close the browser 9 At the Finish Up window click Quit 10 Next add the printer to your printer queue For details see Adding the Printer for Macintosh OS X Version 10 5 and
76. e printer and then turn it on again to activate the change Phaser 6500 Color Laser Printer 97 User Guide Control Panel Menus Item Description Clear Storage Deletes documents stored in the RAM in the printer Reset Fuser Resets the fuser life counter to the starting point 0 PCL Setup Menu Use this menu to configure settings for PCL The PCL driver is used for applications requiring PCL For PCL print driver options see Printing Options for Windows PCL Driver on page 63 Item Description Paper Tray Specifies the paper tray to use when the Paper Tray setting in the PCL print driver is set to Auto Select e Auto default e Tray 1 e Tray 2 optional if installed e Manual Feed Slot Paper Size Specifies the default paper size to print Orientation Specifies the default paper orientation e Portrait default e Landscape 2 Sided Specifies 2 sided printing settings e 2 Sided Print Specifies whether to perform 2 sided printing The default is Off The default setting is ON when the duplex unit is installed e Binding Edge Specifies the binding direction from Flip Long Edge default or Flip Short Edge Font Specifies the font to use The default font is Courier Symbol Set Specifies the font to use for symbols The default is Roman 8 Font Size Specifies the font size The default size is 12 00 You can specify a value from 4 00 through 50 00 in increments of 0 25 Available o
77. each of children WARNING Internal parts of the printer can be hot especially the fuser Use caution when doors and covers are open WARNING Do not use pressurized air spray cleaning aids on or in the printer Some pressurized air spray containers contain explosive mixtures and are not suitable for use in electrical applications Use of such cleaners can result in a risk of explosion and fire WARNING Do not remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and guards Do not attempt any maintenance procedure that is not described in the documentation supplied with your printer To avoid damaging the printer follow these guidelines Do not place anything on top of the printer Do not leave the covers and doors open for any length of time especially in well lit places Light exposure can damage the imaging units Do not open covers and doors during printing Do not tilt the printer while in use Do not touch the electrical contacts gears or laser devices Doing so could damage the printer and cause the print quality to deteriorate Make sure any parts removed during cleaning are reinstalled before you plug in the printer 106 Phaser 6500 Color Laser Printer User Guide Maintenance Cleaning the Exterior Clean the exterior of the printer about once a month Wipe the parts with a damp soft cloth Then wipe with another dry soft cloth For st
78. ed slot to fit the paper Slowly and evenly insert the paper one sheet only into the manual feed slot with print side face down The printer grabs and holds the paper If the paper looks skewed after the printer pulls it in gently remove the paper and insert it again Open the print file if it is not already open and then select Print from the File menu In the Print dialog box select the desired print driver and then click the Properties button In the Paper Output tab select the following a From the Paper Size list select the paper size b From the Paper Type list select the paper type c From the Paper Tray list select Manual Feed Slot Click OK In the Print dialog box select the page you want to print on the sheet and then click Print or OK to start printing Phaser 6500 Color Laser Printer 83 User Guide Printing Printing Using Secure Print This section includes e Setting Up a Secure Print Job on page 84 e Printing a Secure Print Job on page 85 e Storing a Print Job in Memory on page 86 e Printing a Stored Job on page 86 Notes e Secure Print requires the Productivity Kit to be installed in the printer For information on your printer configuration and available optional features see Configurations and Options on page 21 e The RAM Disk feature of the printer must also be enabled for you to use Secure Print For information on enabling this option see Enabling Optional Features on page 41 Secur
79. edia in a dry location away from moisture and humidity e Always adjust the paper guides in Tray 1 after inserting the media A guide that is not properly adjusted can cause poor print quality paper misfeeds and printer damage e Avoid using paper that is folded wrinkled or excessively curled e Avoid double feeding Remove the paper and fan the sheets to prevent them from sticking together e Do not load more than one type size or weight of paper in a tray at the same time e Do not overfill the trays e Do not allow the output tray to overfill misfeeding can occur if you allow too many sheets of paper to accumulate at one time WARNING When removing jammed paper make sure that no pieces of torn paper A are left in the printer If a sheet of paper is wrapped around the heat roller do not try to remove it Power off the printer using the power switch of the printer and then contact Technical Support for additional assistance Turn off the printer to remove jammed paper that is difficult or impossible to see WARNING The fuser and the surrounding area are hot and can cause burns A Phaser 6500 Color Laser Printer 141 User Guide Troubleshooting Clearing Paper Jams This section includes Clearing Long Paper Jams on page 142 Clearing Jams at Tray 1 on page 142 Clearing Jams at the Manual Feed Slot on page 143 Clearing Jams at the Fuser on page 144 Clearing Jams at the 250 Sheet Feeder on page 145 Clearing Jams a
80. een tab on the length guide and then slide the tray until the arrow lines up with the appropriate paper size The guide clicks into place 8 D a Seefe p6500 015 5 Before loading the paper flex the sheets back and forth and then fan them Straighten the edges of the stack on a level surface 6 Place the paper into the tray with the print side face up Note Do not exceed the maximum fill line in the tray Overfilling the tray can cause paper jams 7 Slide the width and length guides until they rest lightly against the edge of the paper stack Note Be careful not to bend the paper 56 Phaser 6500 Color Laser Printer User Guide Printing p6500 010 8 Insert the tray back into the printer until it stops CAUTION Be careful not to use excessive force on the tray Doing so could damage A the printer See also Setting Paper Types and Sizes on page 58 Phaser 6500 Color Laser Printer 57 User Guide Printing Setting Paper Types and Sizes This section includes e Setting the Paper Type on page 58 e Setting the Paper Size on page 58 After loading paper in paper Tray 1 or the 250 sheet feeder Tray 2 set the paper type on the printer control panel Notes e If None is selected in the Paper Type menu in the print driver the printer uses the control panel settings The printer prints only when the settings for the paper size and type configured in the print driver match the contr
81. eep it in the printer memory after printing press the Down Arrow button to scroll to Print and Save and then press OK Note Any print jobs stored in the RAM are erased when the printer is turned off or loses power 6 Press the Up Arrow or Down Arrow buttons to set the number of sets to print and then press OK See also Setting Up a Proof Print Job on page 87 88 Phaser 6500 Color Laser Printer User Guide Control Panel Menus This chapter includes Navigating the Control Panel Menus on page 90 Information Pages Menu on page 91 Billing Meters on page 92 Admin Menu on page 93 Tray Settings Menu on page 102 Phaser 6500 Color Laser Printer User Guide 89 Control Panel Menus Navigating the Control Panel Menus The following table describes the navigation and function buttons on the control panel used to select menu options and operate certain printer features Icon Name Menu Description Controls access to the menus or the print screen OK Select or execute the option or function displayed on the screen Power Saver Lighted button Controls entry and exit from Energy Saver mode Light on indicates the printer is in Energy Saver mode Light off indicates the printer is awake and ready to print Eh Stop Cancel Stops the current printer operation or cancels the current print or copy job Up Down Moves the menu options up or down in the display screen a ei Arrows Back Forward Moves
82. elease any that are stuck together Insert the cardstock into the tray with the print side face up 9 Note Do not load a stack of cardstock higher than 27 6 mm 1 08 in in the tray 4 Inthe application you are printing from open the Print dialog box and select the Phaser 6500 printer You can use the PCL or the PostScript driver 5 Click the Properties button In the Paper Output tab do the following a a From the Paper Size list select the size of the cardstock b From the Paper Type list select either Light Card or Heavy Card as appropriate c From the Paper Tray list select Tray 1 7 Click OK and then in the Print dialog box click OK or Print to start printing 76 Phaser 6500 Color Laser Printer User Guide Printing Printing on Cardstock from the Manual Feed Slot 1 Slide the paper guides of the manual feed slot to fit the sheet and then open the output tray of the printer For details see Loading Paper in the Manual Feed Slot on page 53 2 With the top of the sheet toward the printer slowly insert one sheet into the manual feel slot until it stops Ensure that the sheet is entered straight not crooked If necessary reposition the paper guides to fit the sheet p6500 021 3 Inthe application you are using to print open the Print dialog box and select the Phaser 6500 printer You can use the PCL and the PostScript driver Click the Properties button In the Paper Output tab do the following a
83. elect 2 sided printing you also select the binding edge The binding edge determines how the pages turn The actual outcome depends on the orientation portrait or landscape of images on the page as shown in the following illustrations Portrait Landscape Flip on Long Edge Flip on Short Edge Flip on Long Edge Flip on Short Edge RR Si WS Phaser 6500 Color Laser Printer 81 User Guide Printing Automatic 2 Sided Printing You can perform automatic 2 sided printing from Tray 1 and if installed the 250 sheet feeder Tray 2 To perform automatic 2 sided printing 1 Insert the paper into the desired tray For more information see Loading Paper on page 51 2 Inthe print driver select 2 sided printing e Windows users In the Paper Output tab from the 2 Sided Print drop down list select either Flip on long edge or Flip on short edge e Macintosh users In the Print dialog box from the Presets menu select Layout Then select either Long edged printing or Short edged printing For details see Binding Edge Options on page 81 3 Select any other desired printing options and then click OK and then click OK again or Print to start printing Note For optional printer features to be available in the print driver dialogs the optional features must be installed and enabled If you have not enabled your installed optional features see Enabling Optional Features on page 41 See also Automatic 2 Sided Printing G
84. er 6500 Color Laser Printer 43 User Guide Installation and Setup 44 Phaser 6500 Color Laser Printer User Guide Printing This chapter includes Supported Paper and Media on page 46 Loading Paper on page 51 Setting Paper Types and Sizes on page 58 Selecting Printing Options on page 60 Printing on Specialty Media on page 68 Printing Custom Sizes on page 78 Printing on Both Sides of the Paper on page 81 Printing Using Secure Print on page 84 Printing Using Proof Print on page 87 Phaser 6500 Color Laser Printer User Guide 45 Printing Supported Paper and Media This section includes e Paper Usage Guidelines on page 46 e Paper That Can Damage Your Printer on page 47 e Paper Storage Guidelines on page 47 e Supported Paper on page 48 Your printer is used with various paper types Follow the guidelines in this section to ensure the best print quality and to avoid jams For best results use Xerox printing media specified for your printer They are guaranteed to produce excellent results with your printer To order paper or other specialty media contact your local reseller or go to www xerox com office 6500supplies CAUTION the Xerox Warranty Service Agreement or Total Satisfaction A Guarantee do not cover damage caused by using unsupported paper transparencies and other specialty media The Total Satisfaction Guarantee is available in the United States and Canada Coverage can vary outside these areas Ple
85. er larger than the size specified for the print job but prints the page at 100 magnification e Nearest Size The printer uses a tray that has paper nearest to the size specified in the print job The page prints at 100 magnification mm inch Specifies the units of measurement to use for the custom paper sizes e Millimeters mm e Inches Default Size Specifies the default paper size as either A4 or Letter Startup Page Automatically prints the Startup Page when the printer is turned on e On e Off 96 Phaser 6500 Color Laser Printer User Guide Control Panel Menus Item Description Odd Page 2 Sided Phaser 6500DN printer configuration only If the optional duplex unit is installed this item tells the printer how to handle the last odd page in a 2 sided print job e 1 sided e 2 sided Power On Wizard Resets the Power On Wizard The first time the printer is turned on a special menu appears on the printer control panel Use it to configure initial settings such as language default paper size and network settings This setting enables the administrator to reset the Power On Wizard so that the special menu appears when the printer is turned on Maintenance Mode Menu Use this menu to configure color registration and to reset defaults Item Description F W Version Displays the current firmware version installed in the printer Auto Regi Adj Auto Registration Adjust When
86. est lightly against the edge of the paper stack 6 Insert the tray back into the printer until it stops CAUTION Be careful not to use excessive force on the tray Doing so could damage A the printer See also Setting Paper Types and Sizes on page 58 Loading Paper in the Manual Feed Slot Use the manual feed slot for a wide range of media including Plain Paper Letterhead Lightweight Cardstock Heavyweight Cardstock Lightweight Glossy Cardstock Coated 2 and Coated 3 Heavyweight Glossy Cardstock Colored Paper Labels Envelopes Special For a more complete list of paper types and sizes usable in the Manual Feed Slot see Supported Paper on page 48 To avoid problems during printing follow these guidelines Use several sheets of the paper only when adjusting the paper width guides Holding the paper on both sides slowly and evenly insert the paper into the printer If the paper looks skewed after the printer pulls it in gently remove the paper and reseat it Then press the OK button or wait for the automatic calibration to start Phaser 6500 Color Laser Printer 53 User Guide Printing To load paper in the manual feed slot 1 Slide the paper guides of the manual feed slot to fit the paper you are using p6500 007 p6500 011 2 Open the output tray to hold the printed sheets 3 Place the paper into the slot with the print side face down and the top of the sheet entering the printer first Note Yo
87. ested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your printer Phaser 6500 Color Laser Printer 9 User Guide Safety Electrical Safety General Guidelines WARNING Do not push objects including paper clips or staples into slots or A openings on the printer Contact with a voltage point or shorting out a part could result in fire or electrical shock WARNING Do not remove the covers or guards that are fastened with screws unless A you are installing optional equipment and are instructed to do so Power must be OFF when performing these installations Disconnect the power cord when removing covers and guards for installing optional equipment Except for user installable options there are no parts that you can maintain or service behind these covers Note Leave the printer on for optimum performance it does not pose a safety hazard If however you do not use the printer for an extended period turn it off and unplug it The following are hazards to your safety e The power cord is damaged or frayed e Liquid is spilled into the printer e The printer is exposed to water If any of these conditions occur do the following 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative Laser Safety This printer complies with laser printer performance standards set by governmental na
88. hanging the printer settings e Use the commands described in the next section to create the text of the email Use each command according to the following rules e Prefix all commands with the pound sign and specify the Password command at the top of the email e Command lines without the pound sign are ignored e Type one command on each line and separate each command and parameter with a space or a tab When the same command is written two or more times in one email the second and subsequent commands are ignored Command Parameter Description Password Password Use this command at the top of the email when a password for read only or full access is set You can omit this command when the password is not set NetworkInfo Use this command to check information on the network settings list Status Use this command to check the printer status SetMsgAddr Recipient email address Use this command to specify the email address to which email reports are sent to This command can only be used when the password in the Password command specifies full access Examples of Commands e To check the printer status when the read only password is ronly for read only use Password ronly Status Phaser 6500 Color Laser Printer 113 User Guide Maintenance e Toset the recipient email address to service xerox com when the full access password is admin use Password admin SetMsgAddr service
89. he back of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet Phaser 6500 Color Laser Printer 11 User Guide Safety Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the continued safe operation of your printer Operational Guidelines e Do not remove the paper source tray that you selected in either the print driver or the control panel when the printer is printing e Do not open the doors when the printer is printing e Do not move the printer when it is printing e Keep hands hair neckties and such away from the exit and feed rollers Ozone Release During print operation a small quantity of ozone is released This amount is not large enough to harm anyone adversely However be sure the room where the printer is being used has adequate ventilation Ventilation is important if you are printing in high volume or if the printer is being used continuously over a long period Printer Location e Do not block or cover the slots or openings on the printer These openings are provided for ventilation and to prevent overheating of the printer e Place the printer in a dust free area where there is adequate space for o
90. ical Specifications 0 eee tent e tenet eee enneeee eens 150 Power SOUICE EE 150 Power Consumption 00 cece cece eee e nee e ene e ene eee e ene ennaes 150 Performance Specifications 0 ccc cence nnn nee e ene en een ern 151 6 Phaser 6500 Color Laser Printer User Guide Contents Regulatory Information Electromagnetic Interference 154 United States FCC Regulations 00 cece cece eee ene e eee rererere 154 Canada Regulations 0 ccc cece ence enn n nee e teen een een nees 154 European Union 3 20 63 SEN seve ease ease eee pees dee NEE REENEN RE E NEEN G 155 Other Regulations nsession a ia eee ene ia aa een e tenets aA EEEE SEE 156 Turkey ROHS Regulation 0 ccc ccc cece nent eee eee e en eee eens 156 Material Safety Data Sheets 0 cece een een tee een rror eeneeenenes 157 Recycling and Disposal AUCOUN E ee dies ee sab N ee gh A 159 North America 2 0 eee eee cece eee eeeeeeeeeneeeneees 159 Other Coupes i beads ape seca Sek EEN EE dee NEEN Da EEN AE A 159 Europedm UNI N cwe ee Nee reg Gasca bene dba Saas deene ee Ee 159 Phaser 6500 Color Laser Printer 7 User Guide Contents 8 Phaser 6500 Color Laser Printer User Guide Safety This chapter includes e Electrical Safety on page 10 e Operational Safety on page 12 e Maintenance Safety on page 14 e Printer Symbols on page 15 Your printer and the recommended supplies have been designed and t
91. ing Energy Saver Mode on page 23 e Starting Energy Saver Mode on page 23 The printer is equipped with an Energy Saver mode to reduce power consumption when it is left idle for a specified time When no print data is received within the Power Saver Time default is 30 minutes the printer enters Energy Saver mode You can specify 5 60 ranges in one minute increments Power consumption during Energy Saver mode is 8 W or less The time required to exit from Energy Saver mode to a print ready status is about 25 seconds Setting the Power Saver Time On the printer control panel press the Menu button Press the Down Arrow button to go to Admin Menu and then press the OK button Press the Down Arrow button to go System Setup and then press OK At Power Saver Time press OK a eer 7 Do one of the following e Toincrease the amount of time press the Up Arrow button until the desired time is reached Maximum is 60 minutes e To decrease the amount of time press the Down Arrow button until the desired time is reached Minimum is 5 minutes 5 Press OK 6 Press the Return button to return to the Main Menu Exiting Energy Saver Mode The printer automatically cancels Energy Saver mode when it receives data from a connected computer However you can cancel Energy Saver mode by pressing the Power Saver button on the printer control panel For details see Control Panel on page 20 Starting Energy Saver Mode You can put the printer int
92. ing Supplies on page 108 Tray Xxx Empty The specified tray is out of paper Open the tray insert paper and then close the tray Error Messages Message Condition Reason Solution Fuser Error Error 010 397 Check that the fuser is seated correctly then restart the printer Check Unit Sealing tape is still attached to the imaging unit Remove the tape Imaging Unit Over Heat The internal temperature of the printer is too high Please Wait The printer has been stopped Error 042 700 Wait one hour before restarting the printer Ensure that the printer has Please Wait adequate cooling space around it and that the cooling vents are not blocked Jam at Tray 1 Check Tray 1 Open Front Cover Paper is jammed inside the paper tray Remove the jammed paper and then open and close the front cover For details see Clearing Jams at Tray 1 on page 142 Jam at Tray 2 Check Tray 2 Open Front Cover Paper is jammed inside the paper tray Open Tray 2 and remove the jammed paper Open and close the front cover For details see Clearing Jams at the 250 Sheet Feeder on page 145 Chk Manual Feed Remove Paper Open and close Front Cover There is a jam at the manual feed slot Remove the paper and then open and close the front cover For details see Clearing Jams at the Manual Feed Slot on page 143 Remove paper from Manual Feed Remove the paper at the manual feed slot Jam at Front Cover
93. int free cloth For details see Cleaning the Imaging Unit and Laser Lens on page 133 The transfer belt unit or fuser is old or damaged Check the condition of the transfer belt unit and fuser and replace if necessary The toner cartridges are not Xerox toner cartridges The paper guides in the trays are not set correctly Verify that the toner cartridges meet specifications and replace if necessary Reset the paper tray guides For details see Loading Paper on page 51 Horizontal bands approximately 22 mm wide appear vertically every 73 mm The imaging unit has been exposed to too much light possibly from leaving the front door open too long Replace the imaging unit Phaser 6500 Color Laser Printer User Guide 131 Troubleshooting Symptom Solution Colors are blurry or there is Color to color alignment is not Perform an automatic color registration white area around objects correct adjustment For details see Color Registration on page 136 132 Phaser 6500 Color Laser Printer User Guide Troubleshooting Cleaning the Imaging Unit and Laser Lens If prints have voids or light streaks through one or more color use the following instructions to clean the imaging unit and laser lens SN gt 5 6 Note Do not use warm water or cleaning solvents to remove toner from your skin or clothing Warm water sets the toner and make it difficult to remove If
94. int job in smaller batches If clearing the queue and sending smaller print jobs does not work contact technical support PDL Error Press OK Button Error 016 720 An error relating to PCL emulation has occurred Press the OK button to clear the message cancel the current print job and conduct the next print job if any Press the Cancel button to cancel the print job 124 Phaser 6500 Color Laser Printer User Guide Troubleshooting Problems with the Printer If you encounter a problem with your printer use the following table to troubleshoot and fix the problem For additional troubleshooting information see Troubleshooting Overview on page 120 A A WARNING Never open or remove printer covers that are secured with screws unless instructed in the manual A high voltage component can cause electric shock Do not try to alter the printer configuration or modify any parts An unauthorized modification can cause smoke or fire CAUTION Probable causes of trouble are that the printer computer server or other hardware is not correctly set for the network environment you are using Symptom Reason Solution No power Is the power to the printer turned off Press the power button to the On position to turn on the power Is the power cord disconnected or not securely connected Turn off the power to the printer and then connect the power cord to the power outlet again Then turn on the power to the p
95. inter User Guide Troubleshooting This chapter includes Troubleshooting Overview on page 120 Control Panel Messages on page 122 Problems with the Printer on page 125 Print Quality Problems on page 128 Cleaning the Imaging Unit and Laser Lens on page 133 Color Registration on page 136 Paper Jams on page 141 Phaser 6500 Color Laser Printer User Guide 119 Troubleshooting Troubleshooting Overview This section includes e Error and Status Messages on page 120 e PrintingScout Alerts on page 120 e Online Support Assistant on page 120 e Information Pages on page 120 e More Information on page 121 Your printer comes with a number of utilities and resources to help you troubleshoot printing problems Error and Status Messages The printer control panel provides you with information and troubleshooting help When an error or warning condition occurs the control panel displays a message informing you of the problem For details see Control Panel Messages on page 122 PrintingScout Alerts The PrintingScout utility automatically checks the printer status when you send a print job If the printer is unable to print PrintingScout displays an alert on your computer screen to let you know that the printer needs attention Install PrintingScout from the Software and Documentation disc that came in the documentation packet with your printer For details see Installing PrintingScout on page 40 Note PrintingScout is a
96. inters and Faxes e For Windows Vista click Start gt Control Panel gt Hardware and Sound gt Printers e For Windows Server 2003 and later click Start gt Settings gt Printers e For Windows 7 click Start gt Devices and Printers 2 Inthe list of printers right click the Phaser 6500 PS printer and select Properties Click the Configuration tab and then click the Get Information from Printer button The IP address of the printer appears in the Network Address section Click Apply To verify that the installed optional features are enabled click the Device Settings tab and then scroll down to view the Installable Options section 6 Click OK to close the Properties dialog box Enabling Optional Features for a USB Connected Printer 1 Navigate to the list of printers on your computer e For Windows XP SP1 and later click Start gt Settings gt Printers and Faxes e For Windows Vista click Start gt Control Panel gt Hardware and Sound gt Printers e For Windows Server 2003 and later click Start gt Settings gt Printers e For Windows 7 click Start gt Devices and Printers 2 Inthe list of printers right click the Phaser 6500 PS printer and select Properties 3 Inthe Properties dialog box click the Device Settings tab Click the plus sign to the left of Installable Options to expand and see the list of optional features Phaser 6500 Color Laser Printer 41 User Guide Installation and Setup 5 Enable the
97. inting on Both Sides of the Poper cece cece cece eet e eee eee eet eee errnet 81 Automatic 2 Sided Printing Guidelines 2 0 cece cece eee eee ence een en eens 81 Binding Edge Options esses eet EE E EE EE 81 Automatic 2 Sided Printing 0 c ccc ccc cc e cent een enn e nee e rers eee ennes 82 Manual 2 Sided Printing 00 ccc ccc cece ence nee ene eee e een neeeeenes 82 Printing Using Secure Print 84 Setting Up a Secure Print Job 84 Printing a Secure Print Job 85 Storing a Print Job in Memory 0 cee cece eee eee ene eee ence ee eeeeene 86 Printing a Stored Job 86 Printing Using Proof Print eege g ead ieee neneeeteneherasedaebiaaetas 87 Setting Up a Proof Print Job ee eege 87 Printing a Proof Print Job eh NENNEN RENE ENNEN EE ENEE ENEE errer EE 88 Control Panel Menus Navigating the Control Panel Menus 0 e cece cence eee e tenet eee en eee enees 90 Information Pages Menu 91 Billing Meter 92 Admin Mentee REENEN 93 Network Setup Menu 93 USB Setup MENU wc eceencciscsdatadeddasdedaddesesded ede Seege ege A ee e ee bes 94 System Set p Men wee deletions Ee dead beak eed Ee ANEN EE 95 Maintenance Mode Menu 97 PCL Setup Men 22 cakiiud Rawk EE ood wan dyiea deen EEE EER ada 98 PostScript Setup Menu 100 Control Panel Menu 101 Tray Settings Men eg dE errereen See Sacha lee go EE 102 Urs ak e le GS este aceeiite dean ete sate cenene a Gen siet alee aek aeate eed Mise daa beens
98. l displays a warning when a supply nears its replacement time Verify that you have replacements on hand It is important to order these supplies when the messages first appear to avoid interruptions to your printing The control panel displays an error message when the supply must be replaced CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty A Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies They also do not cover damage or degradation of performance caused by the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage can vary outside these areas Please contact your local representative for details Recycling Supplies For information on recycling supplies go to www xerox com gwa See also Recycling and Disposal on page 159 Phaser 6500 Color Laser Printer 109 User Guide Maintenance Managing the Printer This section includes e Managing the Printer with CentreWare Internet Services on page 110 e Checking Printer Status with PrintingScout on page 111 e Checking Printer Status using Email on page 112 Managing the Printer with CentreWare Internet Services This section includes e Accessing CentreWare Internet Services on page 110 e Checking the Status of the Printer on page 110 e Checking Print Job St
99. last 42 printer errors that occurred The Error History Report provides a list of error messages and Chain Link codes relating to paper jam errors in the system The printer retains up to 42 jam errors and 42 system fail errors at a time Print Meter Prints the print meter The print meter contains job accounting information broken down by user name showing how many pages have been printed It also indicates how many pages printed by size in color and in black and white The print meter can be reset Stored Document Prints a list of documents stored in the RAM of the printer when the Secure Print and Proof Print features are used See also Information Pages on page 24 Phaser 6500 Color Laser Printer 91 User Guide Control Panel Menus Billing Meters The Billing Meters menu shows the number of processed print jobs The meters are divided according to the color modes You cannot print the billing meters and you cannot reset them they track the total number of pages printed for the life of the printer The print meter in contrast can be reset and you can print the information as the Print Volume report For details see Checking Page Counts on page 115 Item Description Total Impression Displays the total number of pages printed Color Impression Displays the total number of pages printed in color Black Impression Displays the total number of pages printed in black and white Grayscale images
100. lect the paper type c From the Paper Tray list select the tray to print to 5 Select any other desired options and then click OK 6 Inthe Print dialog box click OK or Print to start printing 80 Phaser 6500 Color Laser Printer User Guide Printing Printing on Both Sides of the Paper This section includes Automatic 2 Sided Printing Guidelines on page 81 Binding Edge Options on page 81 Automatic 2 Sided Printing on page 82 Manual 2 Sided Printing on page 82 Note Automatic 2 sided printing is available for the Phaser 6500DN printer configuration Manual 2 sided printing using Tray 1 is available for both Phaser 6500 configurations The PCL 6 print driver for Windows is the only one that supports manual 2 sided printing For details see Performing Manual 2 sided Printing from Tray 1 on page 82 However you can use the manual feed slot to print 2 sided pages one sheet at a time using the PostScript driver For details see Performing Manual 2 sided Printing from the Manual Feed Slot on page 83 Automatic 2 Sided Printing Guidelines Before printing a 2 sided document verify that the paper is a supported size for the tray For a list of supported sizes see Supported Paper on page 48 Do not use the following media for automatic 2 sided printing Transparencies Envelopes Labels Any die cut specialty media such as business cards Cardstock Glossy cardstock Binding Edge Options When you use the print driver to s
101. leshooting Performing a Manual Color Registration Adjustment You can fine tune color registration by performing a manual adjustment Manual color registration adjustment is a three step process 1 Printing the Color Registration Correction Chart on page 137 2 Determining the Color Registration Values on page 137 3 Entering Color Registration Value on page 138 Printing the Color Registration Correction Chart On the printer control panel press the Menu button Press the Down Arrow button to go to Admin Menu and then press the OK button Press the Down Arrow button to scroll to Maintenance Mode and press OK Press the Down Arrow button to scroll to Adjust Color Regi and press OK Press the Down Arrow button to scroll to Color Regi Chart and press OK Oy oe WN Press the up Arrow or Down Arrow button to select Yes then press OK The Color Registration Chart prints 7 Continue to Determining the Color Registration Values on page 137 to determine if an adjustment is necessary Determining the Color Registration Values The Color Registration Chart shows horizontal and vertical values for each color The horizontal values are e DN left yellow e LM left magenta e LC left cyan e RY right yellow e RM right magenta e RC right cyan The vertical values are e PY paper feed direction yellow e PM paper feed direction magenta e PC paper feed direction cyan To determine the horizontal values 1 Inthe
102. lick OK and then in the Print dialog box click OK or Print to start printing Printing Labels from the Manual Feed Slot 2 72 Note When possible print labels from Tray 1 to reduce the chance of labels peeling off and causing paper jams in the paper path Slide the paper guides of the manual feed slot to fit the label sheet and then open the output tray of the printer For details see Loading Paper in the Manual Feed Slot on page 53 With the labels face down and the top of the sheet toward the printer slowly insert it into the manual feel slot until it stops Ensure that the sheet is entered straight not crooked If necessary reposition the paper guides to fit the sheet Phaser 6500 Color Laser Printer User Guide Printing p6500 019 3 Inthe application you are using to create the labels open the Print dialog box and select the Phaser 6500 printer You can use the PCL or the PostScript driver Click the Properties button In the Paper Output tab do the following a From the Paper Size list select the size of the sheet of labels b From the Paper Type list select Labels c From the Paper Tray list select Manual Feed Slot 6 Click OK and then in the Print dialog box click OK or Print to start printing Printing on Glossy Cardstock This section includes e Guidelines for Printing on Glossy Cardstock on page 73 e Printing on Glossy Cardstock from Tray 1 on page 74 e Printing on Glossy Cardstock from
103. lled uninstall it before moving A the printer If the feeder is not fixed securely to the printer it could fall and cause injuries For details on how to uninstall the options refer to the instruction sheet that is bundled with each option WARNING To avoid injury use two people to lift the printer off the lower feeder A unit Phaser 6500 Color Laser Printer 117 User Guide Maintenance When moving the printer e Always use two people to lift and move the printer e When lifting the printer grasp the areas as shown in the illustration Note Configured with the optional duplex unit and 250 sheet feeder the printer weighs 24 2 Kg 53 24 lb Do not move them together Move the Tray 2 assembly and the printer separately p6500 027 e Donot tilt the printer more than 10 degrees to the front or back or left or right Tilting the printer more than 10 degrees can cause toner spillage CAUTION Failure to repackage the printer properly can result in damage to the A printer not covered by the Warranty Service Agreement or Total Satisfaction Guarantee After moving the printer 1 Reinstall any parts you removed If you removed the 250 sheet feeder put the printer back on top of it 2 Reconnect the printer to the cables and power cord 3 Plug in and turn on the printer 4 Adjust the color registration before using the printer For details see Color Registration on page 136 118 Phaser 6500 Color Laser Pr
104. load envelopes up to the maximum fill line in the tray Note You cannot print on the reverse side of the envelope Envelopes can get wrinkled or the print quality can be reduced depending on the envelope type used p6500 016 Slide the paper guides so they rest lightly against the edges of the envelopes Insert the tray back into the printer until it stops On the printer control panel press the Menu button to display the Menu screen Press the Down Arrow button to go to Tray Settings and then press the OK button At Tray 1 press OK At Paper Type press OK At Envelope press OK Press the Return button once to back out of the menu then press the Down Arrow button to select Paper Size Press OK Press the Down Arrow button to scroll the desired envelope size and then press OK Do one of the following e If you are printing using the PostScript driver go to Printing Envelopes using the PostScript Driver on page 70 e If you are printing using the PCL driver go to Printing Envelopes using the PCL Driver on page 71 Phaser 6500 Color Laser Printer 69 User Guide Printing Printing Envelopes from the Manual Feed Slot Note You can load only one envelope at a time in the manual feed slot To load an envelope 1 Slide the paper guides of the manual feed slot to fit the envelopes you are using Open the output tray to hold the printed envelopes For details see Loading Paper in the Manual Feed Slot on page 53
105. lor Balance C M Y K Specifies amount of color to use e Media Handling Specifies manual feed slot orientation paper type size mismatch setting and custom paper auto orientation e Printer specific Options Image Enhancement Draft Mode Skip Blank Pages Halftone Screen Lock Faster B W documents Supply Levels Displays bar graph showing level of toner left in each toner cartridge and the useful life remaining of the Imaging Unit Summary Summarizes the driver selections Phaser 6500 Color Laser Printer 67 User Guide Printing on Specialty Media This section includes e Printing Envelopes on page 68 e Printing Labels on page 71 e Printing on Glossy Cardstock on page 73 e Printing on Cardstock on page 76 Printing Envelopes This section includes e Guidelines for Printing Envelope on page 68 e Printing Envelopes from Tray 1 on page 69 e Printing Envelopes from the Manual Feed Slot on page 70 e Printing Envelopes using the PostScript Driver on page 70 e Printing Envelopes using the PCL Driver on page 71 Guidelines for Printing Envelope e Envelopes can be printed from Tray 1 and from the manual feed slot e Do not perform automatic 2 sided printing using envelopes e Successful envelope printing is highly dependent on the quality and construction of the envelopes Use envelopes made specifically for laser printers in the supported sizes For a listing of supported envelope sizes for Tray 1 and the man
106. mputers and supports many printers and systems simultaneously Ethernet connection is typically faster than USB and allows you direct access to the settings of the printer using CentreWare Internet Services USB If you are connecting the printer to one computer and do not have a network use a USB connection While a USB connection offers fast data speeds it is not as fast as an Ethernet connection and does not provide access to CentreWare Internet Services Connecting to a Network To connect the printer to a network 1 2 30 Make sure that the printer is turned off Attach a category 5 or better Ethernet cable from the printer to the network or router socket Use an Ethernet hub or router and two or more Ethernet cables one cable for each device Connect the computer to the hub or router with one cable then connect the printer to the hub or router with the second cable Connect to any port on the hub or router except the uplink port Attach the power cord and then plug in the printer and turn it on For safety information see Power Cord on page 10 Set or automatically discover the network IP address of the printer Go to Assigning the IP Address of the Printer on page 32 Phaser 6500 Color Laser Printer User Guide Installation and Setup Connecting using USB To use USB you must have Windows Server 2003 and later or Windows XP SP1 and later Macintosh users must use Mac OS X version 10 5 and later To connect the p
107. n Page lists printer information such as default printer settings installed options network settings with IP address and font settings Use the information on this page to help you configure network settings for your printer and to see page counts and system settings To print the Configuration Page 1 On the printer control panel press the Menu button 2 At Information Pages press the OK button 3 Press the Down Arrow button to go to Configuration and then press OK to print Startup Page The Startup Page is an abbreviated version of the Configuration Page without the details of the settings Use the information on this page to help you configure network settings for your printer and to see page counts Note By default the Startup Page prints automatically each time the printer is turned on You can turn off this feature in the System Setup Menu under the Admin Menu settings For details see System Setup Menu on page 95 24 Phaser 6500 Color Laser Printer User Guide Features CentreWare Internet Services CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer It allows you to configure and administer the printer from a Web browser CentreWare Internet Services gives you access to printer status configuration and security settings diagnostic functions and more CentreWare Internet Services requires e A TCP IP connection between the printer and
108. nabling Disabling Automatic Color Registration Use the following procedure to enable or disable the automatic color registration adjustment feature 1 On the printer control panel press the Menu button Press the Down Arrow button to go to Admin Menu and then press the OK button Press the Down Arrow button to scroll to Maintenance Mode and press OK Press the Down Arrow button to scroll to Auto Regi Adjust and press OK Do one of the following SH Sows e To enable the feature at On press OK e To disable the feature press the Down Arrow button to scroll to Off and press OK 6 Press the Return button to return to the main menu Performing an Automatic Color Registration Adjustment Use the following procedure to perform automatic color registration adjustment Note An automatic color registration adjustment is performed every time a new toner cartridge is installed On the printer control panel press the Menu button Press the Down Arrow button to go to Admin Menu and then press the OK button Press the Down Arrow button to scroll to Maintenance Mode and press OK Press the Down Arrow button to scroll to Adjust Color Regi and press OK At Auto Adjust press OK At the prompt Are you sure press the Up Arrow or Down Arrow button to select Yes Press OK to begin the calibration SOM Sw NS When the adjustment is complete the printer control panel displays Ready 136 Phaser 6500 Color Laser Printer User Guide Troub
109. nd other materials whose disposal may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply please see www dtsc ca gov hazardouswaste perchlorate North America Xerox operates a program for equipment take back and reuse recycle Contact your Xerox sales representative 1 800 ASK XEROX to determine whether this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment For recycling and disposal information contact your local authorities Other Countries Please contact your local waste authorities and request disposal guidance European Union Some equipment can be used in both a domestic household and a professional business application Phaser 6500 Color Laser Printer 159 User Guide Recycling and Disposal Domestic Household Environment Application of this symbol on your equipment is confirmation that you do not dispose of the equipment in the normal household waste stream In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segregated from household was
110. nenns 10 Laser SPCLY sisi os case debe nE eat ARR ede EEEE een eaved nace 10 Power Core Ech Zeche ee bead acid dee EA Aerer dee eseu ee er 10 Operational Steng eelere oa EENS NEE 12 Operational Guidelines 0 ccc eee n nee nent ene eee ens 12 Ozone Reledse e Je e dE said waa oud dee Eege dree Eed 12 Printer Location 0 0 0 0 ccc ccc rtr E EEEE EEE ence een eeeeeeeeeennes 12 Printer Supplies Ek b rk E seele E REES NEE EIER e d araaldaradials 13 Maintenance Safety 0 onenn enn reor renners reos n nen enn n nee nen e teen ennes 14 Note EE 15 2 Features Parts of the Printer Ae eege ee Ee Zeg 18 FRONT VIEW e gege ele geed eecht ae hoe dine dee geeks 18 Rear Vi W eech DER iere dent dendedeeke E AE E E deeg ege 19 Wahle e eu een En EE 19 Control Panel EE 20 Configurations and Ke 21 CONFIQUIOTIONS seses koser ar rriren irr r E EE 21 Standard Features eech eege ege eher deed deie deiere dee 21 Additional CAPO SS cei E EE 21 Optional Features 22 Energy Saver Mode G giegeue Sie deg e ge e EE Ae EE e EE ge EE ER Setting the Power Saver Time 23 Exiting Energy Saver MOGs aarbechter 23 Starting Energy Saver Mode 23 Witsel lee 24 Mengt eg AE E E ee EE ee EE EEN 24 Configuration PAJE ieee a de dee Add de AE 24 Startup Hee CEET 24 CentreWare Internet Services 0 cece cece eee eee eee n ene enn e ene eneeeeennes 25 Accessing CentreWare Internet Services 25 M re MOMA OM EEN 26 3 Installation
111. ng Jams at the Duplex Unit 1 Press the front cover button and open the printer cover WARNING Some components inside the printer such as the fuser and surrounding A area are hot and can cause burns Phaser 6500 Color Laser Printer 145 User Guide Troubleshooting CAUTION Prolonged exposure to light can damage the imaging unit A 2 Gently pull out the jammed paper If you cannot find the jammed paper go to the next step p6500 030 3 Lift the duplex unit by the recessed slot provided and open the unit fully p6500 031 4 Remove the jammed paper and then confirm that there are no scraps of paper left inside the duplex unit or transfer belt unit 5 Close the duplex unit and then close the printer cover Note To remove the entire duplex unit after opening the front cover of the printer press the front cover release button again to release the duplex unit 146 Phaser 6500 Color Laser Printer User Guide Printer Specifications This chapter includes e Physical Specifications on page 148 e Environmental Specifications on page 149 e Electrical Specifications on page 150 e Performance Specifications on page 151 Phaser 6500 Color Laser Printer 147 User Guide Printer Specifications Physical Specifications Weights and Dimensions Part Specifications Printer Width 403 mm 15 9 in Depth 469 mm 18 5 in Height 416 1 mm 16 4 in Weight 19 8 Kg 43 6 lb 250 Sheet Feeder optional
112. nly for typographic fonts Font Pitch Specifies the character spacing You can specify a value from 6 00 through 24 00 in increments of 0 01 The default is 10 00 Form Line Specifies the form line the number of lines per form You can specify a value from 5 through 128 in increments of 1 The default is 60 Quantity Specifies the number of copies to print You can specify a value from 1 through 999 The default is 1 98 Phaser 6500 Color Laser Printer User Guide Control Panel Menus Item Description Image Enhance Selects whether to perform image enhancement The image enhancement feature makes the boundary line between black and white smoother to decrease jags and enhance the visual appearance e On default e Off Hex Dump Specifies whether to print the data sent from a computer in the ASCII code corresponding to the hexadecimal notation format The Hex Dump allows checking of data contents e Enable e Disable default Draft Mode Line Termination Allows the administrator to configure what line endings are used when Specifies whether to print in draft mode e Enable e Disable default printing PCL or text files e Off Line termination commands are not added e Add LF The Line Feed command is added e Add CR The Carriage Return command is added e CR XX The Line Feed and Carriage Return commands are both added Default Color Specifies the default color mode e
113. nter a numeric password in the Password field d At the Retrieve Document Name field do one of the following e Touse a specific document name to access the document from the printer control panel select Enter Document Name In the Document Name field type the name of the document as you want it to appear on the printer control panel 1 2 character limit 84 Phaser 6500 Color Laser Printer User Guide Printing e To display a timestamp instead of a document name on the control panel select Use Existing Name if you are using the PostScript driver If you are using the PCL driver select Auto Retrieve e Click OK Select any other desired printing options including paper tray paper type and paper size and then click OK In the Print dialog box click OK or Print When you are ready to print follow the instructions in Printing a Secure Print Job on page 85 Note Any print jobs stored in the RAM are erased when the printer is turned off or loses power Printing a Secure Print Job 1 To print a Secure Print at the printer control panel press the Back Arrow button to access the Walk Up printing feature 2 At Secure Print press the OK button 3 At your user name the name you assigned to the document when you set up the Secure Print press OK e To enter the password use the arrow buttons to select the password numbers one at a time press the Up Arrow button to increase the number use the Down Arrow button to decrease
114. nting Creating a Custom Paper Size for the PostScript Driver Note This method allows you to create and save a custom paper size under a unique name for use with the PostScript driver You can create as many custom sizes as your printer trays can handle In Windows navigate to your printer directory or list In the Printers and Faxes folder click the File menu and select Server Properties The Print Server Properties dialog box appears In the Forms tab select the Create a new form check box In the Form name field type a name for your custom size Overwrite the name that appears in the field In the Form description section select the units of measurement to use for the paper size then define the width and height and printer margins Click the Save Form button and then click Close The custom size is available as an option in the Print dialog box of most applications when you select the Phaser 6500 PostScript driver The exact location varies with the application Creating a Custom Paper Size for the PCL Driver Notes e The PCL print driver is available for Windows only e Custom paper sizes created in the PCL driver become available in the Paper Size list on the Paper Output tab of the print driver It is also available in the Print dialog box of most applications The exact location varies with the application Navigate to your printer directory or list and then right click the Phaser 6500 PCL driver and select Properties
115. o Energy Saver mode without having to wait for it to do so automatically from the default settings To enter into sleep mode press the Power Saver button on the printer control panel The printer must currently be idle and have been idle for at least one minute before you press the Power Saver button The printer cannot enter Energy Saver mode when any of the following conditions exists e The printer is receiving data e The printer is calibrating after having been in Energy Saver mode or after a jam is cleared e You pressed another button within the last minute Phaser 6500 Color Laser Printer 23 User Guide Features Information Pages This section includes e Menu Map on page 24 e Configuration Page on page 24 Your printer comes with a set of information pages to help you track the performance of the printer and diagnose problems Access the information pages from the printer control panel The following topics discuss the most commonly used information pages For a complete list of printer information pages see Information Pages Menu on page 91 Menu Map The Menu Map lists all main and second level menus Use the Menu Map to navigate the printer control panel menus The Menu Map also lists other information pages available for printing To print the Menu Map 1 On the printer control panel press the Menu button 2 At Information Pages press the OK button 3 At Menu Map press OK Configuration Page The Configuratio
116. o your printer To use the features of the printer effectively use the paper recommended in the following tables Printing on paper that has settings different from the paper size or paper type selected in the print driver can lead to paper jams Loading paper into a paper tray unsuitable for the type of print job can also lead to paper jams To ensure that printing is done correctly select the correct paper size paper type and paper tray The printed image can fade due to moisture such as water rain or vapor For details contact your reseller Paper Size e Letter 8 5 x 11 in e US Folio 8 5 x 13 in e Legal 8 5 x 14 in e Executive 7 25 x 10 5 in e A4 210x 297 mm 8 2 x 11 5 in e A5 148 x 210 mm 5 2 x 8 2 in e JIS BS 182 x 257 mm e 10 Envelope 4 1 x 9 5 in e Monarch Envelope 3 9 x 7 5 in e DLEnvelope 110 x 220 mm e C5 Envelope 162 x 229 mm e Custom size range Width 3 8 5 in 76 2 215 9 mm Height 5 14 in 127 355 6 mm Paper Type and Weight e Plain 65 120 g m2 17 32 lb Bond e Lightweight Cardstock 100 163 g m 37 60 lb Cover e Heavyweight Cardstock 163 220 g m2 60 80 lb Cover e Envelope e Labels e Letterhead e Lightweight Glossy Cardstock 100 163 g m 37 60 lb Cover e Heavyweight Glossy Cardstock 163 220 g m 60 80 Ib Cover e Hole Punched e Colored Paper e Special Loading Capacity 250 sheets 20 lb 48 Phaser 6500 Color Laser Printer
117. of Adobe Systems Incorporated in the United States and or other countries Apple AppleTalk Bonjour EtherTalk Macintosh Mac OS and TrueType are trademarks of Apple Inc registered in the U S and other countries HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries Microsoft Windows Vista Windows and Windows Server are trademarks of Microsoft Corporation in the United States and other countries Novell NetWare Npps NDS Novell Directory Services IPX and Novell Distributed Print Services are trademarks of Novell Inc in the United States and other countries SGI IRIX are trademarks of Silicon Graphics International Corp or its subsidiaries in the United States and or other countries Sun Sun Microsystems and Solaris are trademarks of Sun Microsystems Inc in the United States and other countries As an ENERGY STAR partner Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR name and logo are registered U S marks Document version1 0 February 2011 Ooty ENERGY STAR Contents 1 Safety Electrical Safety lt 2 et E SEN EEN ENEE EE E 10 General Guidelines 0 0 0 ccc ccc cece ee en nen nent enn n eee n eee eee
118. ol panel settings If the settings in the print driver and control panel do not match follow the instructions displayed on the control panel e You can select to display a message prompting you to set the paper size and type on the control panel each time paper is loaded For details see Tray Settings Menu on page 102 Setting the Paper Type CAUTION Paper type settings must match the type of paper loaded in the tray or A print quality problems can occur Note If None is selected in the Paper Type menu in the print driver the printer uses the control panel settings The printer prints only when the settings for the paper size and type configured in the print driver match the control panel settings If the settings in the print driver and control panel do not match the setting in the print driver will override the setting on the control panel for this job To set the paper type for paper in a tray On the printer control panel press the Menu button Press the Down Arrow button to go to Tray Settings and then press the OK button Press the Down Arrow button to scroll to the tray you are setting and then press OK At Paper Type press OK Press the Down Arrow button to scroll to the type of paper that is loaded in the tray Press OK oe oe NS Press the Return button when you are finished Setting the Paper Size To set the paper size for paper in a tray 1 On the printer control panel press the Menu button 2 Press the Down
119. ou want to use For details see Loading Paper on page 51 ai In the application you are printing from open the Print dialog box and select the Phaser 6500 PostScript driver 3 Do one of the following e Toprint using a custom size in the Print dialog box select the custom paper size name from the dialog box size menu or list Click the Properties button and skip to step 4 e To print using the Custom Page Size defined in the PostScript driver properties in the Print dialog box click the Properties button in the Paper Output tab select Custom Page Size from the Paper Size list In the PostScript Custom Size Settings dialog box leave the settings as is or change them to match the paper you are printing on Click OK 4 Inthe Paper Output tab do the following a From the Paper Type list select the paper type b From the Paper Tray list select the tray to print from 5 Select any other desired options and then click OK 6 Inthe Print dialog box click OK or Print to start printing Printing on Custom size Paper Using the PCL Driver 1 Load the custom size paper in the tray you want to use For details see Loading Paper on page 51 2 Inthe application you are printing from open the Print dialog box and select the Phaser 6500 PCL driver 3 Click the Properties button 4 Inthe Paper Output tab do the following a From the Paper Size list select the name of a custom size you created b From the Paper Type list se
120. ows PCL Driver on page 63 Note In the PCL driver for Windows you can save a set of printing options with a distinctive name and apply them to other print jobs For instructions click the Help button in the print driver dialog box to view the online help Phaser 6500 Color Laser Printer 61 User Guide Printing Printing Options for Windows PostScript Driver For detailed information on using the print driver options click the Help button in the print driver boxes to access the driver online help Note For optional printer features to be available in the print driver the optional features must be installed and enabled If you have not enabled your installed optional features see Enabling Optional Features on page 41 Driver Tab Printing Option Paper Output e Job Type Specifies the type of print job Normal Print Secure Print Proof Print and Proof Print available with extra RAM memory only e 2 Sided Print 1 Sided Print Flip on long edge Flip on short edge e Paper Size Specifies the size of the paper to print on including specifying a custom paper size e Paper Tray Specifies which paper tray to print to when the Paper Tray setting in the PostScript print driver is set to Auto Select e Paper Type Specifies the type of paper in the tray e Image Orientation Portrait or Landscape e Output Color Color or Black and White e Saved Settings Enables you to save the current settings under a specific name so that they
121. paper size is selected Specifies the paper size to print to e Page Order Automatic Normal Reverse Paper Feed e All pages from Specifies the tray to print all pages from Auto Select Manual Feed Slot Tray 1 Tray 2 if installed e First page from Specifies the tray from which to print the first page e Remaining from Specifies the tray from which to print the remaining pages Cover Page e Print Cover Page None Before document After document When an option other than None is selected a cover page prints e Cover Page Type Classified Confidential Secret Standard Top Secret Unclassified e Billing Info A field in which you can specify billing information to print on the cover page Scheduler e Print Document Now At time On Hold e Priority Urgent High Medium Low Job Type Specifies the type of print job Normal Print Secure Print Proof Print Secure Print and Proof Print are available with extra RAM memory only Job Control e Account Mode User Administrator e User Settings Specifies account settings such as name and password 66 Phaser 6500 Color Laser Printer User Guide Driver Drop Down Title Printing Printing Options Printer Features e Print Quality Color Specifies output color image quality brightness color correction method halftone screen settings and adjust color balance e Color Adjustment Specifies RGB color adjustment settings e Co
122. peration and servicing For details see Selecting a Location for the Printer on page 29 e Do not store or operate the printer in extreme conditions of heat or humidity For specifications on optimum performance environment see Environmental Specifications on page 149 e Place the printer on a level solid non vibrating surface with adequate strength to hold the weight of the printer The base printer weight without any packaging materials is approximately 19 8 Kg 43 6 lb e Donot place the printer near a heat source e Donot place the printer in direct sunlight to avoid exposure to light sensitive components e Do not place the printer where it is directly exposed to the cold air flow from an air conditioning unit e Do not place the printer in locations susceptible to vibrations e For optimum performance use the printer at elevations below 3100 m 10 170 ft 12 Phaser 6500 Color Laser Printer User Guide Safety Printer Supplies e Use the supplies designed for your printer The use of unsuitable materials can cause poor performance and a possible safety hazard e Follow all warnings and instructions marked on or supplied with the printer options and supplies A CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies They also do not cover
123. printed with the composite black setting count as color pages because color consumables are used Composite black is the default setting on most printers See also Checking Print Job Status on page 111 Checking Page Counts on page 115 92 Phaser 6500 Color Laser Printer User Guide Control Panel Menus Admin Menu The Admin Menu contains the following sub menus e Network Setup Menu on page 93 e USB Setup Menu on page 94 e System Setup Menu on page 95 e Maintenance Mode Menu on page 97 e PCL Setup Menu on page 98 e PostScript Setup Menu on page 100 e Control Panel Menu on page 101 Use the Admin Menu to access the configuration settings of the printer Network Setup Menu Use this menu to configure printer settings for jobs sent to the printer through a network port Notes e The settings in the Network Setup menu cannot be selected if you access this menu during printing e Restart the printer to activate menu setting changes After changing settings turn off the printer then turn it on again Item Description Ethernet Specifies the Ethernet communication speed and modes e Auto default Automatically changes between 10M Half Duplex 10M Full Duplex 100M Half Duplex 100M Full Duplex and 1000 Full Duplex e 10Base Half e 10Base Full e 100Base Half e 100Base Full e 1000Base Full TCP IP Specifies the settings to use for TCP IP e IP Mode IPv4 Mode IPv6 Mode or Dual Stack e IPv4 Ge
124. provides drivers for various page description languages and operating systems The following print drivers are available To download the latest drivers go to www xerox com office 6500drivers Print Driver Adobe PostScript 3 Driver Source Software disc and Web Description The PostScript driver is recommended to take full advantage of the custom features and genuine Adobe PostScript of your printer Default print driver PCL6 Software disc and Web The Printer Command Language PCL driver can be used for applications requiring PCL Mac OS X version 10 5 and later Driver Software disc and Web This driver enables printing from a Mac OS X version 10 5 and later operating system Linux Software disc This driver enables printing from a Linux operating system Xerox Mobile Express Driver Xerox Global Print Driver Web This driver works with any printer on your network including printers made by other manufacturers It configures itself for your individual printer upon installation Web The express driver works with any printer that supports standard PostScript It configures itself for the printer you select every time you print If you travel frequently to the same sites you can save your favorite printers in that location and the driver saves your settings Phaser 6500 Color Laser Printer 37 User Guide Installation and Setup Installing the Print Drivers for Window
125. r details see the Imaging Unit instruction sheet that came in the documentation packet with your printer Insert Imaging Unit The imaging unit is not installed Install the imaging unit For details see the Imaging Unit instruction sheet that came in the documentation packet with your printer Insert Xxx Cartridge The Xxx toner cartridge is not installed correctly or is not installed Install the toner cartridge Replace Xxx Cartridge The toner cartridge has become empty Replace the old toner cartridge with a new one Invalid Xxx The wrong toner cartridge is installed or the toner cartridge is not seated correctly Reseat the toner cartridge or replace the cartridge with one that meets specifications for your printer The region of your printer is listed on the Configuration Page in the General section For details on printing the Configuration Page see Configuration Page on page 24 Non Xerox Toner The printer is in the custom toner mode This message means a non Xerox toner is installed You could experience a decrease is print quality as a result Low Density Toner is not distributed evenly in the specified cartridge Remove and shake Xxx Cartridge the cartridge then reinstall it 122 Phaser 6500 Color Laser Printer User Guide Code Message Troubleshooting Condition Reason Solution The toner in the specified cartridge is low Purchase a new cartridge to replace it For details see Order
126. r only when all the sheets of the loaded paper are used up Unusual noises The printer is not level Reposition the printer on a flat stable surface The paper tray is not inserted properly Push the paper tray completely into the printer There is a foreign object inside the printer Turn off the printer and remove the foreign object Refer to the Xerox Support website at www xerox com office 6500support Phaser 6500 Color Laser Printer 127 User Guide Troubleshooting Print Quality Problems When the print quality is poor select the closest symptom from the following table and see the corresponding solution to correct the problem You can also print a demo page to more precisely determine the print quality problem For details see Information Pages on page 120 If the print quality does not improve after carrying out the appropriate action contact Xerox Customer Support or your reseller Notes e To enhance print quality toner cartridges for many models of equipment have been designed to cease functioning at a predetermined point e Grayscale images printed with the composite black setting count as color pages because color consumables are used Composite black is the default setting on most printers Symptom Faded printouts multiple colors faded Cause The toner cartridges are not Xerox toner cartridges Solution Verify that the toner cartridges CMYK meet
127. rectly you help to save valuable resources and prevent potential negative effects on human health and the environment Inappropriate waste handling could have negative effects on human health and the environment For more information about collection and recycling old products and batteries please contact your local authorities These authorities include your local municipality your waste disposal service and the point of sale where you purchased the items Penalties could be applicable for incorrect disposal of this waste in accordance with national legislation Business Users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Outside the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Note for the Battery Symbol This wheeled bin symbol can be used in combination with a chemical symbol Use of this symbol establishes compliance with the requirements set out by the Directive Battery Removal Have batteries replace only by a MANUFACTURER approved service facility Phaser 6500 Color Laser Printer 161 User Guide Recycling and Disposal 162 Phaser 6500 Color Laser Printer User Guide
128. rinter Is the power cord connected to a power outlet with the correct voltage Connect the printer exclusively to a power outlet with a suitable voltage and current rating For details see Electrical Specifications on page 150 Is the printer connected to an uninterruptible power supply Turn off the power to the printer and then connect the power cord to a suitable power outlet Is the printer connected to a power strip shared with other high power devices Connect the printer to a power strip that is not shared with other high power devices Cannot print Is the Ready indicator turned off If so this printer is in Energy Saver mode or in the menu setting mode For details see Control Panel on page 20 Is there a message displayed on the control panel Read the message and follow the instructions to correct the problem For details see Control Panel Messages on page 122 Phaser 6500 Color Laser Printer 125 User Guide Troubleshooting Symptom Reason Solution Print job sent but the light of Is the Ethernet or USB interface cable disconnected the Ready indicator is not Turn off the power and check the connection of the interface cable blinking or on Is the protocol configured Check the port status of the interface Make sure that the protocol settings are correctly configured in CentreWare Internet Services For details Help in CentreWare Internet Services Is the compu
129. rinter automatically rebalances the color when printer consumables are replaced or when changes in environmental conditions occur To performance this manually one time use the following procedure To adjust the color balance for the printer 1 ae ws On the control panel press the Menu button Press the Up Arrow or Down Arrow button to select Admin Menu then press the OK button Press the Up Arrow or Down Arrow button to select Maintenance then press OK Press the Up Arrow or Down Arrow button to select Drum Refresh then press OK At the Are you sure prompt press OK The process runs automatically Wait about three minutes for the process to complete and the printer to return to Ready 140 Phaser 6500 Color Laser Printer User Guide Troubleshooting Paper Jams This section includes e Preventing Paper Jams on page 141 e Clearing Paper Jams on page 142 Preventing Paper Jams To reduce the occurrence of paper jams follow the guidelines and instructions in Supported Paper and Media on page 46 It includes paper usage guidelines and instructions for properly loading paper in the trays To prevent paper and other media misfeeds and printer jams follow these guidelines e Make sure that the paper used matches the specifications for each tray in the printer e Stack media so that it is flat and level especially on the leading edge e Make sure the printer is on a hard flat level surface e Store paper and other m
130. rinter to the computer using a USB cable 1 2 3 Make sure that the printer is turned off Connect one end of a standard A B USB 2 0 cable to the USB Port of the printer Attach the power cord and then plug in the printer and turn it on For safety information see Power Cord on page 10 Connect the other end of the USB cable to the USB Port on the computer When the Windows Found New Hardware Wizard appears cancel it You are ready to install the print drivers Go to Installing the Print Drivers on page 36 Phaser 6500 Color Laser Printer 31 User Guide Installation and Setup Configuring Network Settings This section includes e About TCP IP and IP Addresses on page 32 e Assigning the IP Address of the Printer on page 32 e Changing the IP Address Using CentreWare Internet Services on page 34 e Finding the IP Address of Your Printer on page 35 Note These instructions apply to the printer when it is connected to a network If you have a USB connection to the printer you can skip this section About TCP IP and IP Addresses Computers and printers primarily use TCP IP protocols to communicate over an Ethernet network Generally Macintosh computers use either TCP IP or the Bonjour protocol to communicate with a network printer For Macintosh OS X systems TCP IP is preferred Unlike TCP IP however Bonjour does not require printers or computers to have IP addresses With TCP IP protocols each printer and computer must ha
131. rox toner cartridges Verify that the toner cartridges meet specifications and replace if necessary For details see Consumables on page 108 The fuser is old or damaged Two or more sheets can be feeding at once Replace the fuser Remove the paper stack from the tray fan it then reinsert it The toner cartridges are not Xerox toner cartridges Verify that the toner cartridges meet specifications and replace if necessary For details see Consumables on page 108 The transfer belt unit is old or damaged Replace the transfer belt unit The cable to the laser unit or controller is defective For assistance see the Xerox Support website at www xerox com office 6500support Hair like marks appear in or around black half tone printing Shadows appear around areas of dense black printing The paper was left unwrapped for a long time especially in a dry environment Replace the paper Also see Paper Storage Guidelines on page 47 The paper is outside the recommended specification range Replace the paper with a recommended size and type and then confirm that your print driver settings are correct For details see Supported Paper on page 48 The transfer belt unit is old or damaged Replace the transfer belt unit Color around the edge of printing is incorrect The color registration is incorrect Adjust the color registration For details
132. s To install the print driver from the Software and Documentation disc 1 Insert the disc into the appropriate disc drive of your computer If the installer does not start automatically navigate to the drive on your computer and double click the Setup exe installer file The Easy Setup Navigator appears 2 Click the Software Installation button in the lower left of the Easy Setup Navigator 3 At the License Agreement screen select the language at the top of the license agreement then click I Agree to accept the license agreement The Xerox Printer Installation screen appears 4 Inthe Discovered Printers list select your Phaser 6500 printer and then click Next Note When installing drivers for a network printer and you do not see your printer in the list click the IP Address or DNS Name button In the IP Address or DNS Name field type the IP address of your printer then click Search to locate your printer If you do not have the IP address of the printer see Finding the IP Address of Your Printer on page 35 5 Inthe Installation Options screen select PostScript and or PCL 6 Note You can install both drivers at once Each will be displayed in your printer list after installation 6 Click Install to start the installation 7 When the installation is complete at the Installation Status screen select the following e Set Printer As Default optional e Print a Test Page e Share Printer optional 8 Click Finish 9 At th
133. s for an individual print job when printing from an application Navigate to the list of printers on your computer e For Windows XP SP1 or later click Start gt Settings gt Printers and Faxes e For Windows Vista click Start gt Control Panel gt Hardware and Sound gt Printers e For Windows Server 2003 and Windows Server 2008 click Start gt Settings gt Printers e For Windows 7 click Start gt Devices and Printers In the Printers folder right click the name of your print driver printer name plus PCL 6 or PS and select Printing Preferences Make selections on the driver tabs as desired and then click OK to save your selections Set defaults for the other print driver if applicable Note For more information about Windows print driver options click the Help button in the Printing Preferences dialog box to view the online help Phaser 6500 Color Laser Printer User Guide Printing Selecting Printing Defaults in Windows for a Shared Network Printer If the printer is shared on a network you can set printing defaults that apply to anyone who accesses it from the network You can override network level defaults through the driver settings on an individual computer 1 Navigate to the list of printers on your computer e For Windows XP SP1 or later click Start gt Settings gt Printers and Faxes e For Windows Vista click Start gt Control Panel gt Hardware and Sound gt Printers e For Windows Server 2003 and
134. s that have partially peeled away or that have parts of the labels already removed e Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original packaging and reseal it e Do not store label sheets in extreme conditions of temperature or humidity Storing them in extreme conditions can cause print quality problems or cause them to jam in the printer Phaser 6500 Color Laser Printer 71 User Guide Printing Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam in the printer Printing Labels from Tray 1 1 Gently pull out the paper tray and slide open the paper guides then open the output tray to hold the printed labels For details see Loading Paper in Tray 1 on page 51 Fan the labels to release sheets that are stuck together Insert the labels with the label side up and with the top of the sheets at the front of the tray Do not load more than 25 sheets Adjust the paper guides to fit the sheets p6500 018 In the application you are using to print the labels open the Print dialog box and then click the Properties or Preferences button In the Paper Output tab of the print driver do the following a From the Paper Tray list select Tray 1 b From the Paper Size list select the label sheet size c From the Paper Type list select Labels C
135. ss the Forward Arrow button to adjust the next value c Press the Up Arrow or Down Arrow button to select the RC value from the Color Registration Correction Chart Press OK to move to the next screen 8 Adjust the Process Vertical registration values a Press the Up Arrow or Down Arrow button to select the PY value from the Color Registration Correction Chart Press the Forward Arrow button to adjust the next value b Press the Up Arrow or Down Arrow button to select the PM value from the Color Registration Correction Chart Press the Forward Arrow button to adjust the next value 138 Phaser 6500 Color Laser Printer User Guide 11 12 Troubleshooting c Press the Up Arrow or Down Arrow button to select the PC value from the Color Registration Correction Chart When the registration value adjustments are complete press OK Print the chart again to check the values a Press the Up Arrow or Down Arrow button to select Color Regi Char then press OK b Press the Up Arrow or Down Arrow button to select Yes then press OK Note For details see Printing the Color Registration Correction Chart on page 137 If 0 is not displayed next to the straight lines examine the chart and determine additional correction values When satisfied that the horizontal adjustment is complete press the Back button to return to the Ready screen Phaser 6500 Color Laser Printer 139 User Guide Troubleshooting Color Balance The p
136. sses used by other printers and computers on the network but not the same Only the last digit must be different For example your printer can have the IPv4 address 192 168 1 2 while your computer has the IP address 192 168 1 3 Another device can have the IP address 192 168 1 4 The router could assign the static IP address of the printer to another computer that obtains its IP address dynamically To avoid having the IP address reassigned give the printer an address at the higher end of the address range allowed by the router or device For example if your computer has IP address 192 168 1 2 and your router or device allows IP addresses to 192 168 1 25 select an IP address between 192 168 1 20 and 192 168 1 25 To assign a static IP address to the printer On the printer control panel press the Menu button Press the Down Arrow button to go to Admin Menu and then press the OK button At Network Setup press OK Press the Down Arrow button to scroll to TCP IP and press OK Press the Down Arrow button to scroll to IPv4 and press OK At Get IP Address press OK E Sp Es Zeie gt Phaser 6500 Color Laser Printer 33 User Guide Installation and Setup 10 11 12 13 14 Press the Down Arrow button to scroll to Panel and press OK to enable this option Press the Return button once to return to the IPv6 menu and then press the Down Arrow button to scroll to IP Address and press OK You use the Up Down Back and For
137. t IP Address IP Address Network Mask Gateway Address e IPsec IP security protocol available when enabled Phaser 6500 Color Laser Printer 93 User Guide Control Panel Menus Item Description Protocol When a protocol is set to Enable it can be used When set to Disable it cannot be used e LPR e Port 9100 e IPP e SMB TCP IP e SMB NetBEUI e FTP e WSD e SNMP e Email Alerts e CenterWare Internet Services e Bonjour mDNS Host Access List Limits the IP addresses that can access this printer Reset Defaults Resets all network settings back to their factory defaults Adobe Protocol Specifies the PostScript communication protocol to use e Standard e BCP e TBCP e Binary e Auto USB Setup Menu Use this menu to configure the USB port Item Description Port Status Use to enable or disable the USB port status This port must be enabled for you to print to a USB connected printer e Enable e Disable Adobe Protocol Specifies the PostScript communication protocol to use e Standard e BCP e TBCP e Binary e Auto 94 Phaser 6500 Color Laser Printer User Guide System Setup Menu Control Panel Menus Use this menu to configure the general operation settings of the printer For example time to energy saver mode alarm settings and so on Item Description Power Saver Time Specifies the length of time 5 60 minutes that the printer is idle before
138. t driver Condensation has occurred Turn on the printer and leave it on for at least one hour to get rid of the inside the printer condensation If the problem continues refer to the Xerox Support website at www xerox com office 6500support 126 Phaser 6500 Color Laser Printer User Guide Troubleshooting Symptom Reason Solution Paper cannot be fed Paper jams Multiple sheets are fed Paper is fed at an angle Paper is wrinkled Is the paper correctly loaded Load the paper correctly For labels or envelopes fan them well to allow air to enter between each sheet before loading For details see Loading Paper on page 51 Is the paper damp Replace with paper from a new ream For details see Paper Storage Guidelines on page 47 and Paper Usage Guidelines on page 46 The paper used is not suitable Load the correct type of paper For details see Supported Paper and Media on page 46 Is the paper tray set correctly Push the paper tray completely into the printer Is the printer placed on a flat location Place the printer on a stable flat surface Are the paper tray guides set in the correct positions Set the guides to the correct positions For details see Loading Paper on page 51 Paper is fed more than 1 sheet at a time Multiple feeding of paper can occur before the sheets of paper loaded in the tray are used up Remove the paper fan it and load again Replenish pape
139. t the Duplex Unit on page 145 Clearing Long Paper Jams When paper longer than 356 mm jams inside the printer cut the paper as needed After cutting remove it in the proper way depending on the place that the paper jam occurs CAUTION If it is difficult to open the front cover do not force it Turn off the printer A using the power switch on the left side of the printer toward the back For additional assistance refer to the Xerox Support website at www xerox com office 6500support Clearing Jams at Tray 1 1 Pull the jammed paper gently out of the paper tray and then remove any remaining paper from the tray p6500 034 p6500 033 Close the paper tray and then press the front cover button and open the front cover WARNING Some components inside the printer such as the fuser and surrounding A area are hot and can cause burns 142 Phaser 6500 Color Laser Printer User Guide Troubleshooting 3 Carefully remove any jammed paper in the printer Confirm that there are no scraps of paper left inside CAUTION Prolonged exposure to light can damage the imaging unit Do not leave A the cover open for more than five minutes at a time p6500 035 4 Close the front cover 5 Remove the tray from the printer and then carefully pull out any jammed paper remaining inside the printer p6500 036 6 Reinsert the tray into the printer CAUTION Do not use excessive force on the tray doing so could damage the
140. t your computer open a Web browser type the IP address of the printer into the address field then press Enter or Return On the right side of the page click the Properties button In the navigation pane on the left of the page expand the Protocols link if it is not already expanded then click TCP IP The TCP IP IPv6 page opens In the IPv4 section of the TCP IP Dual Stack window make the desired changes For example to change the way the printer acquires the IP address in the Get IP Address field select a method from the drop down list After changing the address information scroll to the bottom of the page and click the Save Changes button Phaser 6500 Color Laser Printer User Guide Installation and Setup Finding the IP Address of Your Printer To install the print drivers for a network connected printer you need the IP address of your printer You also need the IP address to access the settings of your printer through CentreWare Internet Services The IP address of your printer is printed on the Configuration Page and can be displayed on the printer control panel To print the Configuration Page 1 2 3 On the printer control panel press the Menu button At Information Pages press the OK button Press the Down Arrow button to go to Configuration and then press OK The IP address of the printer is listed in the Network Setup section of the page Note The first time you turn on your printer it automatically
141. te Private households within EU member states can return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer could be required to take back your old equipment free of charge Please ask you retailer for information Professional Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Before disposal please contact your local reseller or Xerox representative for end of life datebook information 160 Phaser 6500 Color Laser Printer User Guide Recycling and Disposal Information for Users on Collection and Disposal of Old Equipment and Used Batteries These symbols on the products and or accompanying documents mean that used electrical and electronic products and batteries do not get mixed with general household waste For proper treatment recovery and recycling of old products and used batteries take them to applicable collection points Dispose of them in accordance with your national legislation and the Directive 2002 96 EC and 2006 66 EC By disposing of these products and batteries cor
142. ter environment correctly set up Check the computer environment such as the print driver For details see Installation and Setup on page 27 Error indicator is on Is there an error message displayed on the control panel Check the displayed message and correct the error For details see Control Panel Messages on page 122 Error indicator is blinking An error has occurred that you cannot correct by yourself Record the displayed error message or error code turn off the power and disconnect the power plug from the outlet Refer to the Xerox Su pport website at www xerox com office 6500support Light of the Ready indicator is There are jobs remaining in the printer on and blinking but there isno Cancel printing or force the remaining data to be printed print output To force the print job press the OK button To cancel the job press the Cancel button Top section of printed Are the paper tray guides in the correct positions document is missing The top Set the length guide and the width guides to the correct positions For and side margins are incorrect details see Loading Paper on page 51 Check that the paper size on the print driver or the control panel is correctly set For details see Setting Paper Types and Sizes on page 58 For details see the online help for the print driver Check that the margin setting is correct on the print driver PCL only For details see the online help for the prin
143. the Manual Feed Slot on page 74 Guidelines for Printing on Glossy Cardstock e You can print on glossy cardstock from Tray 1 or from the manual feed slot e For glossy cardstock over 163 g m select HW Gloss Card mode For cardstock lighter than 163 g m select LW Gloss Card e Do not perform automatic 2 sided printing using glossy cardstock e Do not open sealed packages of glossy cardstock until you are ready to load them into the printer e Leave glossy cardstock in the original wrapper and store unopened packages in the original shipping carton until ready to use e Remove all other paper from the tray before loading glossy cardstock e Load only the amount of glossy cardstock you plan to use and remove the unused portion from the tray when you are finished printing Put the unused glossy cardstock back in the original wrapper and seal it for later use e Rotate stock frequently Long periods of storage in extreme conditions can cause glossy cardstock to curl and jam the printer Phaser 6500 Color Laser Printer 73 User Guide Printing Printing on Glossy Cardstock from Tray 1 1 Gently pull out the paper tray and slide open the paper guides then open the output tray to hold the printed sheets For details see Loading Paper in Tray 1 on page 51 2 Fan the sheets to release any that are stuck together 3 Insert the glossy cardstock into the tray with the print side face up Note Do not load more than 25 sheets Do not load
144. the Paper Type list select Envelope b From the Paper Size list select the envelope size c From the Paper Tray list select the tray you are using 4 Select the Layout tab and then from the Fit to New Paper Size list select the envelope size Note Some applications do not allow you to rotate the image for printing on envelopes the way they are fed into the printer Since you cannot change the way the envelope is fed into the printer you can use the special rotation setting of the print driver In the Layout tab click the Booklet Poster Mixed Document Rotation button and select Portrait amp Landscape For envelopes from the Image Rotation 180 deg list and then click OK 5 Click OK and then in the Print dialog box click OK or Print to start printing Printing Labels This section includes e Guidelines for Printing Labels on page 71 e Printing Labels from Tray 1 on page 72 e Printing Labels from the Manual Feed Slot on page 72 To order paper or other specialty media contact your local reseller or go to the Xerox Supplies website at www xerox com office 6500supplies Guidelines for Printing Labels Note Labels can be printed from Tray 1 and from the manual feed slot e Do not use vinyl labels e Print only on one side of the sheet of labels Use full sheet labels only CAUTION Do not use any sheet where labels are missing it can damage the A printer e Donot use labels that are perforated have backing sheet
145. the number e After entering each number press the Forward Arrow button The number you just entered displays as an asterisk to keep it private e Enter the next number in the password using the same process as before e After entering all of the numbers in the password press OK 4 Doone of the following e If you selected to retrieve the document using a specific name then press the Down Arrow button to scroll to the name and press OK e If you selected to retrieve the document using a timestamp at Select Document a time stamp appears on the control panel menu Press OK 5 Select from the following e To delete the document from memory after printing at Delete after Print press OK e To print the document and keep it in the memory of the printer after printing use the Down Arrow button to scroll to Print and Save and then press OK Note Any print jobs stored in the RAM are erased when the printer is switched off or loses power To delete the document without printing it press the Down Arrow button to scroll to Delete and then press OK 6 Set the number of copies to print using Up Arrow or Down Arrow buttons and then press OK to start printing See also Setting Up a Secure Print Job on page 84 Phaser 6500 Color Laser Printer 85 User Guide Printing Storing a Print Job in Memory To store documents in the printer RAM you must have the Productivity Kit installed in your printer and RAM Disk enabled This feature allows
146. the printer Reports include e The network settings of the printer e The printer status e The errors that occur on the printer Configuring Email Alerts In CentreWare Internet Services configure the following settings according to your email environment After configuring the settings on each page always click Save Changes For details see Help in CentreWare Internet Services 1 Launch your Web browser and type the IP address of your printer in the browser address field In the CentreWare Internet Services page of your printer Click the Properties button In the navigation pane on the left side of the page click the Mail Alerts link In the Mail Alerts page select the Enable Mail Alerts check box if it is not already selected St ZS ei In the SysAdmin Mail Address field type your email address or the address to which you want email alerts sent In the Notification Items section select the events for which you would like to be notified 7 Inthe Connection Setup box click the Email Server link The Email Server page opens 8 Inthe Email Server Setup Required to send Email section do the following a Inthe Return Email Address field type the return address used by the email server b Inthe SMTP Server IP Address or DNS Name field type the outgoing IP address used by your SMTP server for sending email Note If you are unsure of the address or DNS name contact your Internet Service Provider ISP for the correct a
147. the printer but require additional memory to function You can purchase additional memory For details see Optional Features on page 22 Walk Up Printing Prints a stored print job directly from the printer control panel RAM Disk Allocates memory to the RAM Disk file system for Collation Secure Print Proof Print Form Overlay and Font Download Collation Allows jobs to be stored in memory so that multiple copies can be printed in page sequence order 123 123 123 123 instead of 1111 2222 3333 Phaser 6500 Color Laser Printer 21 User Guide Features Secure Print Stores data in memory and requires you to enter a password into the control panel to print the document Proof Print Stores multiple copies of a document in memory then allows you to print only the first set to check the print results If the first copy is satisfactory print the remainder from the printer control panel Form Overlay Enables writing PCL5 forms Font Download Enables the downloading of fonts to the RAM Disk Optional Features Duplex Unit for automatic 2 sided printing optional for Phaser 6500N 250 Sheet Feeder Tray 2 Wireless Network Adapter Productivity Kit 512 MB or 1024 MB memory upgrade See also 22 Printer Specifications on page 147 Enabling Optional Features on page 41 Phaser 6500 Color Laser Printer User Guide Features Energy Saver Mode This section includes e Setting the Power Saver Time on page 23 e Exit
148. tional and international agencies and is certified as a Class 1 Laser Product The printer does not emit hazardous light because the beam is enclosed during all modes of customer operation and maintenance WARNING Use of controls adjustments or performance of procedures other than A the procedures specified in this manual can result in hazardous radiation exposure Power Cord e Use the power cord supplied with your printer e Plug the power cord directly into a grounded electrical outlet Make sure that each end of the cord is securely connected If you do not know if an outlet is grounded ask an electrician to check the outlet e Donot use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal 10 Phaser 6500 Color Laser Printer User Guide Safety e Only use an extension cord or power strip designed to handle the electrical current capacity of the printer e Verify that the printer is plugged into an outlet that provides the correct voltage and power Review the electrical specification of the printer with an electrician if necessary WARNING Avoid the potential of electrical shock by ensuring that the printer is A properly grounded Electrical products can be hazardous if misused e Donot place the printer in an area where people can step on the power cord e Do not place objects on the power cord The power cord is attached to the printer as a plug in device on t
149. toner cartridge includes installation instructions e Install only new cartridges in your printer If a used toner cartridge is installed then the toner remaining amount displayed could be inaccurate e To enhance print quality the toner cartridges have been designed to cease functioning at a predetermined point CAUTION Use of toner other than genuine Xerox Toner can affect print quality A and printer reliability Xerox Toner is the only toner designed and manufactured under strict quality controls by Xerox for specific use with this printer Routine Maintenance Items Routine maintenance items are printer parts that may require replacement Replacements can be parts or kits Routine maintenance items can be parts or kits and are typically customer replaceable Routine maintenance items for this printer include the following e Fuser e Feed Roller Kit e Imaging Unit Note Although the transfer belt unit is not considered a routine maintenance item if it becomes damaged you can order another one You can also order a duplex unit To order routine maintenance items contact your local Xerox authorized service provider contact your local Xerox customer service representative or go to the Xerox Supplies website at www xerox com office 6500supplies You can also call the Xerox Direct Store at 1 866 495 6286 108 Phaser 6500 Color Laser Printer User Guide Maintenance When to Order Supplies The printer control pane
150. toner gets on your skin or clothing brush it off blow it off or wash it off with cold water and mild soap CAUTION Do not expose the imaging unit to strong light and minimize its A exposure to light in general to five minutes or less if possible Switch off the printer at the power switch located on the left side of the printer toward the back Wait until the printer has cooled about 40 minutes Remove Tray 1 and set it aside Open the printer by pressing the front cover button on the right side of the printer near the top p6500 024 p6500 023 Fold down the transfer belt unit being careful not to touch its shiny surface Using a flashlight inspect the gaps in the imaging unit and remove any paper debris from the area Phaser 6500 Color Laser Printer 133 User Guide Troubleshooting 7 Remove the imaging unit CAUTION Do not drop or shake the imaging unit after removal because toner can A spill from it CAUTION Do not expose the imaging unit to any light source for more than five minutes Prolonged exposure to light can damage the unit Cover the imaging unit while it is exposed Do not touch the shiny blue transfer belt unit For details see Internal Components on page 19 a Turn the four peach colored twist locks to the left to unlock the imaging unit p6500 025 p6500 026 b Grasp the imaging unit by its peach colored pull tabs on the top edge and then pull the unit forward and up out of the printer
151. u can insert paper during the ready mode or sleep mode of the printer The printer automatically detects the paper and holds it while it waits for a print job 6 p6500 012 54 Phaser 6500 Color Laser Printer User Guide Printing Loading Paper in the 250 Sheet Feeder Tray 2 You can use the 250 sheet feeder for the following types of paper Plain paper Letterhead Hole Punched Colored Paper For supported paper sizes and weights see Supported Paper on page 48 Follow these guidelines to avoid problems during printing Do not load different types of paper in the tray at the same time To print high quality use high quality paper intended for laser printers Do not remove or add paper to the 250 sheet feeder during printing Doing so can cause a paper jam Remove the paper align it with the new paper and insert both into the tray together Do not put any objects other than paper on the tray Do not push or force down the tray Always load paper short edge feed first CAUTION Do not remove the tray during printing because it can cause a paper A jam To load paper in the 250 sheet feeder 1 Gently pull the paper tray out of the printer p6500 014 2 Open the output tray to hold the printed sheets 3 Slide the paper width guides to the edge of the tray Extend the width guides fully as shown in the following illustration Phaser 6500 Color Laser Printer 55 User Guide Printing 4 Squeeze the gr
152. ual feed slot see Supported Paper on page 48 e Store unused envelopes in their packaging to avoid the effects of moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing For best results maintain constant temperatures and relative humidity e Do not use padded envelopes Purchase envelopes that lie flat e Remove air bubbles from the envelopes before loading by setting a heavy book on top of the envelopes e H wrinkling or embossing problems occur use a different brand of envelope made specifically for laser printers CAUTION Never use envelopes with windows or metal clasps because they can A damage the printer Damage caused by using unsupported envelopes is not covered under the Xerox Warranty Service Agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage can vary outside these areas Please contact your local representative for details 68 Phaser 6500 Color Laser Printer User Guide Printing Printing Envelopes from Tray 1 To load envelopes 1 mom e EN No An 12 13 Gently pull out the paper tray and then open the output tray to hold the printed envelopes For details see Loading Paper in Tray 1 on page 51 Slide the paper guides to the edge of the tray Insert the envelopes with the flaps closed flaps down and flaps to the right You can
153. ubborn stains apply a small amount of neutral detergent to the cloth and gently wipe the stain off CAUTION Do not spray the detergent directly on the printer The liquid detergent A could enter the printer through a gap and cause problems Never use cleaning agents other than water or neutral detergent Cleaning the Interior After clearing paper jams or replacing one of the toner cartridges inspect the inside of the printer before closing the printer covers Remove any remaining pieces of paper For more information see Clearing Paper Jams on page 142 Remove any dust or stains with a dry clean cloth WARNING Never touch a labeled area found on or near the heat roller in the fuser A You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it immediately to avoid injuries or burns Switch off the printer immediately and wait 40 minutes for the fuser to cool 1 Fuser 2 Transfer belt unit f p6500 022 Phaser 6500 Color Laser Printer 107 User Guide Maintenance Ordering Supplies This section includes e Consumables on page 108 e Routine Maintenance Items on page 108 e When to Order Supplies on page 109 e Recycling Supplies on page 109 Consumables Consumables are printer supplies that get depleted during the operation of the printer Consumable supplies for this printer are the genuine Xerox Toner Cartridges Cyan Magenta Yellow and Black Notes e Each
154. uidelines on page 81 Manual 2 Sided Printing This section includes e Performing Manual 2 sided Printing from Tray 1 on page 82 e Performing Manual 2 sided Printing from the Manual Feed Slot on page 83 If you do not have the optional duplex unit installed you can still print on both sides of some paper using the following instructions You can also use this procedure for printing on paper incompatible with the duplex unit CAUTION Use only paper specified for use with this printer Damage caused by A unsupported paper is not covered under the Xerox Warranty Service Agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage can vary outside these areas Please contact your local representative for details Performing Manual 2 sided Printing from Tray 1 Notes e This method of manual 2 sided printing is only available using the PCL print driver e Do not perform manual 2 sided printing on cardstock or glossy cardstock using this method 1 Load Tray 1 with the desired paper acceptable for use in Tray 1 For details see Supported Paper on page 48 82 Phaser 6500 Color Laser Printer User Guide Printing In the application you are printing from open the Print dialog box and select the Phaser 6500 PCL driver Click the Properties button Click the Advanced tab In the Other Settings section in the Items list select Electronic Sort In the Electronic
155. unt of memory installed appears in the Memory Capacity field Click OK Enabling Optional Features for a USB Cable Connected Printer 1 42 Navigate to the list of printers on your computer e For Windows XP SP1 and later click Start gt Settings gt Printers and Faxes e For Windows Vista click Start gt Control Panel gt Hardware and Sound gt Printers e For Windows Server 2003 and later click Start gt Settings gt Printers e For Windows 7 click Start gt Devices and Printers In the list of printers right click the Phaser 6500 PCL printer and select Properties In the Properties dialog box click the Options tab The Items box lists the printer options To the right of each item is the status either Available or Not Available or for Memory Capacity the amount of RAM in MB Phaser 6500 Color Laser Printer User Guide Installation and Setup To enable the items that are installed in your printer select the item in the list and then in the Settings for drop down list select Available If you are enabling the Productivity Kit then in Memory Capacity select the amount of RAM in MB from the list Click OK Enabling Optional Features for Macintosh OS X 10 5 and Later ee En From the Applications folder or from the dock open System Preferences Open Print amp Fax The list of printers appears on the left of the window Select your printer in the list and then click the Options amp Supplies button
156. ve a unique IP address Many networks and Cable and DSL routers have a Dynamic Host Configuration Protocol DHCP server A DHCP server automatically assigns an IP address to every computer and printer on the network that is configured to use DHCP If you use a Cable or DSL router see the documentation for your router for information on IP addressing Assigning the IP Address of the Printer This section includes e Allowing the IP Address to be Assigned Automatically on page 33 e Assigning the IP Address Manually on page 33 e Changing the IP Address Using CentreWare Internet Services on page 34 By default the printer is set to acquire an IP address from the network server using DHCP Network addresses assigned by DHCP are temporary however After a specified time the network could assign a new IP address to the printer You can experience connectivity issues if the print driver is set to an IP address that changes periodically To avoid problems or if your network administrator requires a static IP address for the printer you can assign the IP address to the printer For details see Assigning the IP Address Manually on page 33 Note You can view the IP address of your printer from either the Startup Page Configuration Page or the printer control panel For details see Finding the IP Address of Your Printer on page 35 32 Phaser 6500 Color Laser Printer User Guide Installation and Setup Allowing the IP Address to be Assigned
157. ward Arrow buttons to select the IP address When undefined the address is 000 000 000 000 Beginning with the first bank of numbers use the following method to select the IP address Press the Up Arrow button to scroll through the numbers until you reach the desired number Press the Forward Arrow button once to go to the next bank of numbers Repeat the process Press the Up Arrow button until you reach the desired number Press the Forward Arrow button once to move to the next bank and so on To scroll down through the numbers press the Down Arrow button To scroll quickly to a high number hold down the button To go back to a bank of numbers press the Back Arrow button When finished press OK to confirm the address Press the Back Arrow button once press the Down Arrow button to go to Network Mask then press OK Repeat steps 9 and 10 to select the Network Mask address Press the Back Arrow button once press the Down Arrow button to go to Gateway Address then press OK Repeat steps 9 and 10 to select the Gateway Address Print the Configuration Page to verify the new settings For details see Configuration Page on page 24 You are ready to install software Go to Installing the Print Drivers on page 36 See also Online Support Assistant at www xerox com office 6500support Changing the IP Address Using CentreWare Internet Services To change the IP address of the printer using CentreWare Internet Services 1 34 A

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