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Xerox 5400 Printer User Manual

1. Hard Disk Drive File PJL FSDELETE NAME pathname See page 56 Delete Hard Disk Drive File PJL FSDOWNLOAD See page 54 Download Hard Disk Drive or Flash PJL FSINIT VOLUME pathname Initialize Hard Disk Drive or Flash PJL FSMKDIR NAME pathname Directory Create Line Termination PJL SET XLINETERMINATION value ON OFF Page Size Continue PJL DEFAULT PAGESIZECONTINUE OFF Page Policy value IGNORESIZE IGNORETYPE IGNORETYPEANDSIZE Edge to Edge PJL SET XEDGETOEDGE value ON OFF 104 Xerox Phaser 5400 Laser Printer Appendix C Unique Printer Commands Printer specific PJL commands cont d Function PJL command Value range Tray Sequence PJL SET XTRAYSEQUENCE value OFF TRAYMBF1 TRAYMBF12 TRAY12 Low Toner PJL DEFAULT LOWTONER value STOP CONTIUE Novell PServer Name PJL DEFAULT XPSERVERNAME name 0 47 characters Novell PServer Primary Server PJL DEFAULT XPSERVERFSERVER name 0 47 characters Novell Server NDSMode PJL DEFAULT XNOVELLMODE value NDS BEM NDSBEM Novell NDS Tree PJL DEFAULT XNDSTREE tree name 0 63 characters Novell NDS Context PJL DEFAULT XNDSCONTEXT context 0 255 characters Jam Recovery PJL SET JAMRECOVERY value ON OFF Set Parameter for Defaults PJL DEFAULT XDEFAULTS value USA EUROPE inches millimeters
2. Processing A Demo Page is being printed DEMO Processing The Hard Drive Directory Report is being created and printed Disk Directory Processing The printer is printing a flash DIMM directory Flash Directory Processing The printer is generating and printing a fault history log Fault History Processing A list of the control panel menu structure is being printed Menu Map Processing A PCL Font List is being printed PCL Font List Processing A PostScript Font List is being printed PostScript Processing A Test Page is being printed TEST Processing The specified tray is being used Tray n Ready The printer is online and waiting for data to print Remove Output From Stacker Bin The Stacker Bin is full m Remove the output from the Stacker Bin Remove Output From Std Bin The Standard Bin is full m Remove the output from the Standard Bin Remove Print Cart Clear Paper Path m Appears following an initial paper jam message m The Print Cartridge should be removed if necessary and the jammed paper removed m Close all covers and trays then refer back to the control panel for further messages Replace Print The Laser Print Cartridge has reached its end of life Printing cannot resume Cartridge m Replace the cartridge Stacker Bin Fail The Stacker Bin is not set normally or has failed Printing using this bin Power Off On cannot resume m
3. 2 Select the Xerox Phaser 5400 laser printer driver 3 Open the Properties dialog box 4 Select the Advanced tab 5 Under Graphic select Resolution 6 Select the desired print quality 600x600 dpi 1200 Quality or True 1200 dpi For Windows NT PCL6 operating system 1 In your application select File and then Print 2 Select the Xerox Phaser 5400 laser printer driver 3 Open the Properties dialog box 4 Select the Graphic Options tab 5 Under Resolution select a print quality by clicking the radio button Advanced Features and Troubleshooting Manual 31 Advanced Features Draft mode This feature reduces the amount of toner required per page Using this feature causes the pages to be printed lighter Note Draft mode is intended for occasional not continuous use For Windows 95 98 Me PS PCL5e operating systems 1 In your application select File and then Print Select the Xerox Phaser 5400 laser printer driver Open the Properties dialog box 2 3 4 Select the Graphic Options tab 5 Under Resolution select 600 dpi 6 Under Image Quality check the box for Draft Mode For Windows 2000 and Windows NT PS PCL5e operating systems 1 In your application select File and then Print Select the Xerox Phaser 5400 laser printer driver Open the Properties dialog box 2 3 4 Select the Advanced tab 5 Under Document Options select Printer Features 6 Select Quality under Printer Fe
4. PHASER 5400 LASER PRINTER ADVANCED FEATURES AND TROUBLESHOOTING MANUAL ONLINE TRACI baii baw ana XEROX NETWORK PRINTERS Xerox Phaser 5400 Laser Printer Advanced Features and Troubleshooting Manual September 2001 Copyright 2001 Xerox Corporation All Rights Reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc Printed in the United States of America Ethernet the stylized X and XEROX are registered trademarks of Xerox Corporation Phaser and infoSMART are trademarks of Xerox Corporation Adobe Acrobat Acrobat Reader Illustrator PageMaker Photoshop and PostScript ATM Adobe Garamond Birch Carta Mythos Quake and Tekton are registered trademarks and Adobe Jenson Adobe Brilliant Screens technology and IntelliSelect are trademarks of Adobe Systems Incorporated or its subsidiaries which may be registered in certain jurisdictions Apple LaserWriter LocalTalk Macintosh Mac OS
5. are registered trademarks of Sun Microsystems Incorporated SPARC is a registered trademark of SPARC International Incorporated SPARCstation is a trademark of SPARC International Incorporated licensed exclusively to Sun Microsystems Incorporated UNIX is a registered trademark in the US and other countries licensed exclusively through X Open Company Limited As an ENERGY STAR partner Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR name and logo are registered U S marks owt Other marks are trademarks or registered trademarks of the companies with which they are associated Contents Waranty ii is35 sae ot x eet decades cages pb bunds EEA Teei REDEN been eed ix User safety SUMMALY 2 6 eee ene eee eee eee xi Control Panel a n ea eewer ge neeveseedeeene se Geese Gaia as eea ss 1 Indicator lighis eretat rninn enna i GEA E E E E A 2 Display Seen eit eee eee eee eee ee ence E E E E 3 Control panel keys cit cecenee tate cad d cee ated Goer eee ede eee tere nees 4 Using the keys to bring the printer online take the printer offline 4 Using the keys for MenuUS 2 e ccccseeecedetiuddcadeceseeteceeeeetadevecns 4 Using the keys when a paper mismatch condition exists 0000000ee 5 Control Panel Menus oo ee Ses boa as ocean oan bee i ee cee cceneeee 6 Using the control panel menus 0 cece ee ennene
6. m Ifthe problem occurs again and you have just replaced the Fuser Cartridge reseat it m Ifthe problem occurs again and you have not replaced the maintenance kit it may be time to do so m Ifthe problem persists contact your Customer Support Center Init Failed This disk cannot be initialized because it has been locked via a PJL or SNMP Disk Locked command or through CentreWare Internet Services It may be necessary to re initialize without the lock Initializing This message appears for a few seconds while the printer is initializing after being powered ON m Wait Initializing The printer is initializing the flash memory Flash Memory Wait Insert MBF The printer cannot feed from the Multi sheet Bypass Feeder because it is not set normally or is not in position m Insert the Multi sheet Bypass Feeder to resume printing Insert Tray 1 The printer cannot feed from Tray 1 m Make sure Tray 1 is properly inserted in the printer Insert Tray 2 The printer cannot feed from Tray 2 m Make sure Tray 2 is properly inserted in the printer Insert Tray 3 The printer cannot feed from Tray 3 m Make sure Tray 3 is properly inserted in the printer Install Print Cartridge The Laser Print Cartridge is missing or is not installed correctly m Re install the existing laser print cartridge or install a new one m Ifthe problem persists contact your Customer Support Center
7. 1 second 6 flashes etc A communications ports internal loopback test fault has occurred m Contact your Customer Support Center 8 flashes 1 second 8 flashes etc A system controller to print engine fault has occurred m Make sure the controller board is firmly seated m If problem is not resolved contact your Customer Support Center 9 flashes 1 second 9 flashes etc A hard disk failure has occurred m Make sure the hard drive is firmly seated on the Controller Board m If problem is not resolved contact your Customer Support Center 10 12 flashes 1 second 10 12 flashes etc A slot DIMM1 DIMM3 fault has occurred 10 flashes DIMM1 fault 11 flashes DIMM2 fault 12 flashes DIMMS fault m Power OFF the printer remove and reinstall the DIMM and Power ON the printer m Ifstill flashing at Power ON replace the DIMM 15 flashes 1 second 15 flashes etc An image enhancement fault has occurred m Contact your Customer Support Center 86 Xerox Phaser 5400 Laser Printer Control Panel Messages Control Panel Messages When the printer s control panel displays a message find the message in the following table listed in alphabetical order If there is a problem perform the corrective action for resolving the problem If the problem persists check the Xerox troubleshooting knowledge database on the web at www xerox com officeprinting info
8. 2 Press Item Up or Item Down until you see Ethernet Menu Subnet Mask 3 Press Value Up or Value Down You should see Subnet Mask XXX XXX XXX XXX 4 Press Value Up or Value Down to change the value of the character above the cursor The value is incremented or decremented by 1 each time the key is pressed Holding down Value Up or Value Down causes continuous scrolling through the values 5 To change other characters in the Subnet Mask press Item Up or Item Down to scroll right or left respectively through the character string then press Value Up or Value Down to change the value of the character above the cursor as in Step 4 6 When you have completed setting the Subnet Mask press Enter You should see Ethernet Menu Subnet Mask 7 Press On Line You should see Ready Setting Default Gateway at the control panel Note Setting a Default Gateway can also be accomplished in CentreWare DP CentreWare MC or CentreWare IS Refer to page 46 for more information The IP Address Res menu item in the Ethernet Menu must be set to static before a Default Gateway can be set 1 Press Menu Up or Menu Down until you see Menus Ethernet Menu 2 Press Item Up or Item Down until you see Ethernet Menu Default Gateway 62 Xerox Phaser 5400 Laser Printer Networking Press Value Up or Value Down You should see Default Gateway XXX XXX XXX XXX Press Value Up or Value Down to change the value of the character above
9. AppleTalk TrueType2 Apple Chancery Chicago Geneva Monaco and New York are registered trademarks and QuickDraw is a trademark of Apple Computer Incorporated Marigold and Oxford are trademarks of AlphaOmega Typography Avery is a trademark of Avery Dennison Corporation PCL and HP GL are registered trademarks of Hewlett Packard Corporation Hoefler Text was designed by the Hoefler Type Foundry ITC Avant Guard Gothic ITC Bookman ITC Lubalin Graph ITC Mona Lisa ITC Symbol ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation Bernhard Modern Clarendon Coronet Helvetica New Century Schoolbook Optima Palatino Stempel Garamond Times and Univers are trademarks of Linotype Hell AG and or its subsidiaries MS DOS and Windows are registered trademarks of Microsoft Corporation Wingdings in TrueType format is a product of Microsoft Corporation WingDings is a trademark of Microsoft Corporation and TrueType is a registered trademark of Apple Computer Inc Albertus Arial Gill Sans Joanna and Times New Roman are trademarks of Monotype Corporation Antique Olive is a registered trademark of M Olive Eurostile is a trademark of Nebiolo Novell and NetWare are registered trademarks of Novell Incorporated Sun Sun Microsystems and Sun Microsystems Computer Corporation
10. Enabling bidirectional communications 0000 eee e eee eee 59 Setting a Subnet Mask at the control panel 0 0 eee eee eee 62 Setting Default Gateway at the control panel 02 0 62 Setting up AppSocket a n bie nddaeteetlaniteds eee naana nnana 63 Printing a Configuration Sheet 2 22 cccecestedasnsleve retest diaeiesnekasees 63 Resetting the printer 22642 ch2cemeeesGendeke dene cbs EEDEN She dese dee te we need 64 Novell NetWare setup 22 cici ccs dec ckeheeeindese sete bsd nnna annaran naunan nann 65 NetWare 3 1X 4 X 5 0 print server setup 0c cece ee eee eee 65 Novell NetWare troubleshooting 0000 e cesses ee eee eee eee eee 66 Windows troubleshooting 0 00ceeeeee cece cece ence tence eect eee e eens 70 Requirements s c0c0cuteasae nee betta ee ewe dale eee bee era ees 70 Windows all versions quick check 0000c cee ee eee teen eeee ee eeeee 70 Windows 95 98 Me troubleshooting 000ce cece cece cece eee eeeee 71 Windows NT 4 x troubleshooting TCP IP eceeeee eee cece ee reece 72 Windows NT 4 x troubleshooting AppleTalk 0 0 cece ee eee eee eee 73 Macintosh network SeuID 212 nepsceeemp iets beehece een eebebethencecebanaeeene ne 74 Macintosh driver installation 0 c eee eee 74 RequITeMENtS 5 icccce wee ioeaw vee de bhtaeede pense A D 74 Driver installation for Macintosh system 8 0 0 00
11. Feature not available Y Feature available Advanced Features and Troubleshooting Manual 49 Fonts Fonts Use the ATM Adobe Type Manager software to display these fonts on your computer screen as they should appear on your prints This software product is provided on the printer s CD ROM Base printer fonts The printer is equipped with the following resident fonts that can be used for PCL jobs m One bitmap typeface Line Printer m 80 scalable typefaces Albertus Medium Albertus Extra Bold Antique Olive Antique Olive Bold Antique Olive Italic Claredon Condensed Coronet Courier Courier Bold Courier Bold Italic Courier Italic Garamond Antiqua Garamond Halbfett Garamond Kursiv Garamond Kursiv Halbfett Letter Gothic Letter Gothic Bold Letter Gothic Italic Arial Arial Bold Arial Bold Italic Arial Italic Helvetica Helvetica Bold Helvetica Bold Oblique Helvetica Narrow Helvetica Narrow Bold Helvetica Narrow Bold Oblique Helvetica Narrow Oblique Helvetica Oblique ITC Bookman Demi ITC Bookman Demi Italic ITC Bookman Light ITC Bookman Light Italic Times Bold Times Bold Italic Times Italic Times Roman ITC Zapf Chancery Medium Italic Wingdings 50 Marigold CG Omega CG Omega Bold CG Omega Bold Italic CG Omega Italic CG Times CG Times Bold CG Times Bold Italic CG Times Italic Univers Bold Univers Bold Italic Univers Bold Condensed Univers Bold Condensed Italic
12. Univers Medium Univers Medium Italic Univers Medium Condensed Univers Medium Condensed Italic Times New Times New Bold Times New Bold Italic Times New Italic Palatino Bold Palatino Bold Italic Palatino Italic Palatino Roman ITC Avant Garde Gothic Book ITC Avant Garde Gothic Book Oblique ITC Avant Garde Gothic Demi ITC Avant Garde Gothic Demi Oblique New Century Schoolbook Bold New Century Schoolbook Bold Italic New Century Schoolbook Italic New Century Schoolbook Roman Courier PS Courier PS Bold Courier PS Oblique Courier PS Bold Oblique Symbol Symbol PS ITC Zapf Dingbats Xerox Phaser 5400 Laser Printer To print a list of PCL fonts currently loaded Fonts 1 On the control panel press the Menu keys labeled 1 or 5 to scroll to the Print Menu 2 Press the Item keys labeled 2 or 6 to scroll to the PCL Font List 3 Press the Enter key labeled 4 PostScript fonts There are 39 resident PostScript fonts available for printing PostScript jobs AvantGarde Book AvantGarde BookOblique AvantGarde Demi AvantGarde DemiOblique Bookman Demi Bookman Demiltalic Bookman Light Bookman Lightltalic Courier Courier Bold Courier BoldOblique Courier Oblique Helvetica Helvetica Bold Helvetica BoldOblique Helvetica Condensed Helvetica Condensed Bold Helvetica Condensed BoldOblique Helvetica Condensed Oblique Helvetica Narrow Helvetica Narrow Bold Helvetica Narrow BoldOblique Helvetic
13. 2 and Tray 3 m Power ON the printer m Ifthe problem persists contact your Customer Service Center Tray 3 Failure Power Off On Tray 3 has failed m Power OFF the printer Reinstall the Tray 3 Feeder m Power ON the printer m If the problem persists contact your Customer Service Center Tray 3 Jam Open Tray 3 m A paper jam has occurred at or before the input sensor when feeding paper from Tray 3 m If Tray 3 is a 500 Sheet Feeder remove Tray 3 from the printer m If Tray 3 is the 2 000 Sheet Feeder open the feeder s paper tray m Refer back to the control panel for further messages Tray 2 Lifting or Tray 3 Lifting The specified tray has been refilled is rising into position and will soon be ready for printing Tray n Empty The specified tray is empty and should be refilled The job has not stopped printing yet because the printer has switched to another input tray that contains paper Waiting The printer was busy processing data from a host but the print job was not completed This message appears until another print job is received the Port Timeout expires the last page timeout expires or the PostScript waittimeout expires Advanced Features and Troubleshooting Manual 93 Control Panel Messages Error Description and corrective action Warming Up The Fuser has not warmed up yet This message disappears when the printer is ready The message display
14. 5 Ifthe Port Monitor is not installed on the local machine or server or communication could not be established with the server the following message appears Device status is not available at this time The print server is not responding or the Xerox TCP IP port monitor is not installed on the print server You should still be able to print to the connected device 60 Xerox Phaser 5400 Laser Printer Networking There are three categories of status messages for the connected device m General status Ready Printing Warming up Not Ready Unknown Printer State m Warning status Toner Low Paper Low Paper Tray Empty Insert Paper Tray m Error condition status Offline Cover Open Toner Empty Paper jam Output Bin Full Load Paper User Intervention Required Printing is not possible whenever error messages are displayed Printing will not resume until the error message is resolved Advanced Features and Troubleshooting Manual 61 Networking Setting a Subnet Mask at the control panel Note Setting a Subnet Mask can also be accomplished in CentreWare DP CentreWare MG or CentreWare IS Refer to page 46 for more information Using Subnet Mask allows the printer to use bits from the network address and apply it to the host address The IP Address Res menu item in the Ethernet Menu must be set to static before a Subnet Mask can be set 1 Press Menu Up or Menu Down until you see Menus Ethernet Menu
15. Edge to edge printing where text and images are printed to the physical edge of the page see page 35 m N Up where N number of pages are printed on a single physical sheet of paper which is useful for previewing a document s layout see page 36 Booklet printing where documents are printed in the form of a small book To use this feature the printer must have an optional Duplex Module see page 37 m Watermark and overlay which print background text across the first page or every page of the document see page 39 Secure and proof printing if you have the optional Hard Drive see page 40 Another advanced feature that is supported by the printer m Automatic tray switching see page 41 30 Xerox Phaser 5400 Laser Printer Advanced Features Print quality modes Print quality specifies the printer resolution measured in dots per inch dpi The resolutions available are m 600 dpi m 1200 Quality m True 1200 dpi The default is 600 dpi Note PCL5e does not support 1200 dpi For Windows 95 98 Me PS PCL5e operating systems 1 In your application select File and then Print 2 Select the Xerox Phaser 5400 laser printer driver 3 Open the Properties dialog box 4 Select the Graphic Options tab 5 Under Resolution select a print quality by clicking the radio button For Windows 2000 and Windows NT PS PCL5e operating systems 1 In your application select File and then Print
16. IOT NVM Fail Power Off On Nonvolatile Memory NVM has failed on the print engine also called the Image Output Terminal IOT Printing cannot resume m Power OFF and ON the printer m If this message reappears contact your Customer Support Center Laser Failure Power Off On The laser assembly has failed and printing cannot continue m Power OFF and ON the printer m If this message reappears contact your Customer Support Center Advanced Features and Troubleshooting Manual 89 Control Panel Messages Error Description and corrective action Open Extend MBF Appears following an initial paper jam message m Open the MBF door then lift up and pull out the Multi sheet Bypass Feeder Refer back to the control panel for further messages Open Extend MBF Appears following an initial paper jam message Open Top Cover m Open the MBF door then lift up and pull out the Multi sheet Bypass Feeder Open the printer s top cover then refer back to the control panel for further messages Open Extend MBF Remove All Paper A paper jam has occurred while feeding from the Multi sheet Bypass Feeder m Open the MBF door then lift up and pull out the Multi sheet Bypass Feeder Remove all the paper then refer back to the control panel for further messages Load lt tray gt lt size gt lt type gt The specified tray may be out of the requested paper or the printer is not configured for the requested paper
17. Lengthisin 2 000 Sheet Feeder the range 3 875 to 8 5 in 98 4 to 216 mm then A3 Ledger If the Width is in the range from 8 27 to 11 69 in 210 to 297 mm and the Length is in the range 5 5 to 17 in 139 7 to 431 8 mm then Output Destination Standard Bin is available Two sided duplex printing Duplex Available A4 Letter If the Width is in the range from 7 16 Paper Tray All trays are available except the to 11 69 in 182 to 297 mm andthe Lengthisin 2 000 Sheet Feeder the range 5 5 to 8 5 in 139 7 to 215 9 mm then A3 Ledger If the Width is in the range from 8 27 to 11 69 in 210 to 297 mm and the Length is in the range of 5 5 to 17 in 139 7 to 431 8 mm then Output Destination Standard Bin is available Sending custom size paper to the Stacker Bin Duplex Not Available If the Width is in the range from 8 27 to 11 69 in Paper Tray All trays are available except the 210 to 297 mm and the Length is inthe range 2 000 Sheet Feeder 5 5 to 8 5 in 139 7 to 215 9 mm then Output Destination Stacker Bin is available Note Paper sizes supported in the Stacker must be fed Long edge from the trays If not supported in the Stacker other paper sizes are supported in the Standard Bin Control Panel settings For PostScript PCL5e and PCL6 1 Setthe Tray Menu s Tray 1 Mode Tray 2 Mode Tray 3 Mode or MBF Size item depending on the input source you are loading with custom paper
18. MBF Size is set to Letter the default Custom Size is set to Letter and the default Envelope Size is set to Com10 When set to Millimeters the default Paper Size value is set to A4 the default MBF Size is set to A4 the default Custom Size is set to A4 and the default Envelope Size is set to DL Custom X Specifies the X dimension of the paper loaded in any trays in Custom Mode X direction is left to right in the tray Values 76 mm 3 0 in minimum 305 mm 12 in maximum 216 mm 8 5 in default Note This parameter is not visible in the menu unless Configure Custom is set to On 12 Xerox Phaser 5400 Laser Printer Control Panel Menus Tray Menu Items cont d Custom Y Specifies the Y dimension of the paper loaded in any trays in Custom Mode Y direction is front to back in the tray Values 98 mm 3 87 in minimum 508 mm 20 in maximum 279 mm 11 in default Note This parameter is not visible in the menu unless Configure Custom is set to On Tray N Mode Determines whether or not the tray s auto size detection mechanism is overridden by custom size settings where N is the tray number Tray 1 2 or 3 Values Auto default Custom Config Fuser The fusing system of the Xerox Phaser 5400 laser printer can be adjusted to accommodate various types of special print media m The fusing temperature can be varied to match the requirements of the media When the Con
19. Memory DRAM and Flash ROM Fonts downloaded to the hard drive or flash memory are stored in the PCL Fonts directory Macros downloaded to the hard drive or flash memory are stored in the PCL Macros directory PCL fonts forms and macros stored on the hard disk remain there until you delete them they are not cleared from the hard disk or flash memory when the printer is powered off You can only delete a macro from the hard disk if you know the name of the macro Since you cannot print a list of macros as you can for fonts it is important to keep a record of all downloaded macros Then use the PJL FSDELETE command to delete fonts forms and macros Temporary fonts forms macros downloaded to printer memory on a job per job basis are cleared from the printer s memory after each job Permanent fonts downloaded to printer memory are cleared from memory whenever the printer is powered off When the printer switches PDLs its automatic context saving feature saves all fonts and macros PJL commands You can use the PJL command FSDOWNLOAD to download fonts forms and macros to the printer s disk or flash memory You can use the PJL command FSDELETE to delete them Using the FEDOWNLOAD command The FSDOWNLOAD command is used to download fonts forms and macros to the printer s file system If a file with the same name exists the downloaded file overwrites it Parameters Parameter Functional Range Default SIZE integer 2 14
20. Password 4 Menu Up key Password 1 Menu Down key Password 5 Item Up key Password 2 Item Down Key Password 6 Value Up key Password 3 Value Down key Password 7 Advanced Features and Troubleshooting Manual 3925 07 Control Panel Indicator lights Indicator light Meaning On Line K m Light is on green The printer is online m Light is off The printer is offline Before printing a job bring the printer online by pressing the On Line key labeled 0 Form Feed indicator m Light is off Normal operation m Light is on green The printer has experienced a form feed timeout a PCL job formatted a partial page but as the printer was waiting for more data in order to continue processing the job a timeout period expired Fault indicator m Light is off Normal operation m Light is on amber The printer stopped because operator intervention is needed such as closing an open door or clearing a media jam Read the message shown on the control panel display screen Refer to the Control Panel Messages section starting on page 87 for information on the problem and corrective actions Data indicator m Light is off Data is not processing or the input buffer is empty PostScript or PCL is processing a job but waiting for data 101001 Gololt m Light is flashing green Print job is processing by PostScript PCL or PJL or is spooling to t
21. Press Value Up or Value Down You should see EtherTalk Enable On Press Enter You should see Ethernet Menu EtherTalk Enable Press On Line You should see Ready Restart the printer Selecting the printer from the Chooser Before you send a print job to the Phaser 5400 printer make sure that it is selected as the current printer in the Chooser ds At the printer print a Configuration Sheet and note the EtherTalk Name Refer to the Quick Network Install Guide for instructions 2 At your computer select the APPLE in the upper left corner of the Desktop 3 Select the Chooser entry in the menu 4 Make sure that AppleTalk is active 5 In the left window of the Chooser click on the Adobe PS icon to select it You may have to use the scroll bars at the right side of this box to locate the icon Note Your network may be divided into AppleTalk Zones You can tell if there are zones by the appearance of the CHOOSER window When the CHOOSER program detects multiple zones the left window is reduced in size The lower half of the CHOOSER window is a zone list Identify then select the zone in which the Phaser 5400 printer is located Advanced Features and Troubleshooting Manual 75 Networking 6 When you select a zone printer names appear in a box to the right 7 Select the EtherTalk Name from the window to the right 8 Click Setup Note If you do not use the Phaser 5400 printer driver you may not be able to tak
22. Sheet to confirm that the correct PDL is enabled for the port or protocol you are using m Ifthe correct PDL is enabled and the printer continues not to print contact your Customer Support Center Problem A printed page does not look like it should Actions Make certain that the software application you are using to create your print job is configured properly Refer to your software documentation Make sure that you are using the correct print driver Send a file containing PCL or PostScript commands to the printer m If your page prints as it should your printer and interface are functioning properly If your information prints but doesn t look right you may have an error in your command sequence operator a missing downloaded font or a mismatched printer option against your host formatting m You can identify command errors by looking at your input file You can determine which fonts are in the system by printing a PCL or PS Font List see page 50 You can verify your data setup by printing a Configuration Sheet and checking your printer setup Refer to page 30 for information about printing these reports Advanced Features and Troubleshooting Manual 83 Troubleshooting Problem The requested font for the job does not print Actions m Print a PCL Font List or PostScript Font List if the job is PostScript see page 51 Iffonts print on the Font List your print job may need correcting Iffonts do no
23. The Page Policy setting in the System Menu determines whether to wait or ignore a mismatch condition m Ifthe specified tray is out of the requested paper load paper of the requested size and type in that tray Printing continues m Ifthe requested paper was not loaded in the printer at all none of the trays were configured for that paper size and type load the requested paper in the specified tray m If you do not want to load the requested paper in that tray but want to use another tray load the requested paper in the other tray then use the Tray Menu on the control panel to match the requested paper type m If you decide to use another paper size or type for the job press the Value keys labeled 3 or 7 to scroll through all the trays until you find an acceptable alternate then press the Enter key labeled 4 Printing continues on the new paper but data can be lost off the page or not formatted correctly when you change paper size type Low Paper MBF or Low Paper Tray n The amount of paper in the MBF or indicated tray is low and will soon need to be replenished Maintenance Kit Replace The Fuser and Bias Transfer Roll BTR have reached their end of life m Install a new Maintenance Kit Manual Feed lt Size gt lt Type gt The paper required for the job needs to be loaded in the Multi sheet Bypass Feeder m Add paper of the requested size and type to the Multi sheet Bypass Feeder Memory Fai
24. and storing downloaded information including fonts forms overlays macros secure jobs and proof jobs The hard disk is used for m Receiving raw unprocessed data for secure jobs proof jobs and collated copy jobs Downloading fonts forms and overlays The optional flash memory may also be used for downloading fonts and macros Memory board DIMM locations The following figure shows the location of memory boards DIMMs on the printer s controller board J5 J4 J6 3925 105 Note The printer must be set to Reset Mode before the following two actions can be performed See page 28 Hard disk initialization The hard disk is preformatted and requires no initialization You can return the disk to its initial state with no loaded fonts overlays or secure jobs by selecting the Initialize Disk menu item from the Reset menu on the printer s control panel 52 Xerox Phaser 5400 Laser Printer Hard Disk Drive and Memory DRAM and Flash ROM Flash initialization You must format the Flash Memory before its first use 1 On the printer s control panel press the Menu keys labeled 1 or 5 to scroll to the Reset Menu Press the Item keys labeled 2 or 6 to scroll to Flash Format Press the Value keys labeled 3 or 7 to scroll to Yes Press the Enter key labeled 4 ye Ww wy Press the On Line key labeled 0 to exit the menus Downloading fonts forms and macros The p
25. display screen prompts you to load the requested paper size and type in the appropriate tray Once you load the paper in the tray printing continues If the request is for paper that is not configured in the printer the control panel display screen prompts you to load the requested paper in the first tray of the tray sequence 44 Xerox Phaser 5400 Laser Printer Advanced Features If you do not want to load paper in the first tray of the tray sequence setting either m Load one of the other trays with the requested size paper and specify the paper type in the tray using the Tray Menu m Press the Value keys labeled 3 or 7 to scroll through all the trays and see the size and type of paper in each tray If one of these alternate papers is acceptable press the Enter key labeled 4 to continue printing on the new paper You see the available trays in tray sequence order Advanced Features and Troubleshooting Manual 45 Managing Printer Usage Managing Printer Usage Using CentreWare DP CentreWare DP is easy to use printer management software Through point and click navigation you can install connect and configure the printer on a network quickly and easily It provides network administrators with setup procedures and management of networked printers CentreWare DP also provides Help information The following table lists CentreWare DP key features and benefits Feature Benefit Setup Wizard Provides a st
26. front of the printer 50 cm 19 7 in above the printer 30 cm 11 8 in behind the printer 20 cm 7 9 in on the side of the printer with the fan exhaust and 10 cm 4 0 in on the other side Do not block or cover the slots and openings on the printer Without adequate ventilation the printer may overheat E For optimum performance use the printer at elevations below 2 500 meters 8 200 ft Use at elevations above 2 500 meters 8 200 ft exceeds operability limits E Do not place the printer near a heat source E Do not place the printer in direct sunlight a Do not place the printer in line with the cold air flow from an air conditioning system m Place the printer on a level solid surface with adequate strength for the weight of the machine The base printer weight without any packaging materials is 27 kg 60 lbs m The printer is heavy and must be lifted by two people The illustration below shows the proper technique for lifting the printer 3925 01 m Exercise care in moving or relocating the printer it is back heavy and could tip backward Follow the recommended procedure when moving the printer from one location to another Refer to the Phaser 5400 Laser Printer Installation Setup poster a Do not place any liquids on the printer Warning Be careful when working in areas inside the printer identified with a warning symbol These areas may be very hot and could cause personal injury E Wait 10 15 seconds between switching
27. in the control panel s menu system and print counts It is printed using the PCL default paper size regardless of the actual paper size One copy is printed regardless of the Print Quantity value in the System Menu PCL Demo Prints a sample page demonstrating the printer s capabilities and listing the printer s key features The page is printed at 600x600 dpi using A4 or Letter size paper The number of copies is set by the Print Quantity value in the System Menu PCL Font List Prints a list of PCL fonts currently loaded including resident fonts fonts stored on the hard disk or flash memory and permanent fonts downloaded to system memory One copy is printed regardless of the Print Quantity value in the System Menu PS Font List Prints a complete list of all PostScript language typefaces currently loaded including printer resident fonts fonts stored on the hard disk or flash memory and fonts downloaded to system memory One copy is printed regardless of the Print Quantity value in the System Menu Menu Map Prints a report showing the structure of the control panel menus One copy is printed regardless of the Print Quantity value in the System Menu Test Print Prints a two page test pattern for analysis of print quality over the entire page All test prints are printed at 600x600 dpi Print Quantity 1 999 default is 1 Size Various Paper Sizes Default is determined by w
28. loaded on the workstation m In Windows 95 98 Me Windows NT 4 0 or Windows 2000 double click on My Computer you may have changed this name Open the Printers folder to verify that there is an entry for the type of printer you installed Launch the CentreWare DP software In Windows 95 98 Me Windows NT 4 0 or Windows 2000 click on the Start button and slide the highlight up to the Programs entry In the next fold out window slide the highlight up or down until you reach the CentreWare DP entry Release the mouse button to launch If the desired printer s name appears your printer is communicating through the network Select the desired printer If a communications error message appears your printer is not able to communicate with your workstation Verify your printer s settings then return to this procedure With the printer still selected select the Printer drop down menu and highlight the Advanced Setup entry Under this menu is a sub menu for NetWare Select this option When the Advanced Setup dialog appears verify the information contained on this screen against the information contained on the Configuration Sheet Check for these items m Check the queue name the Phaser 5400 printer is set to service If necessary create a new queue to test the printer m Primary Server has the server name listed on the Configuration Sheet If your printer is configured to service both NDS and Bindery mode queues make s
29. see what alternate paper is available that may be used instead of the requested paper 2 Press the Enter key labeled 4 to use the tray shown on the display screen to be used for printing Print Anyway Advanced Features and Troubleshooting Manual 5 Control Panel Menus Control Panel Menus The control panel s menu system is a hierarchy of menus menu items and menu item values The menus are used to configure the printer for your environment The control panel provides access to the following menus Job Menu see page 9 Password Menu see page 10 Tray Menu see page 11 PCL Menu see page 14 System Menu see page 16 Parallel Menu see page 19 USB Menu see page 20 Ethernet Menu see page 21 Novell Menu see page 24 Print Menu see page 26 Reset Menu see page 28 Press either the Menu key labeled 1 or 5 to access the menus Using the control panel menus 1 Press the Menu keys labeled 1 or 5 to scroll through the available menus until you locate the one you want The following sample control panel screen shows the System Menu Menus System Menu 2 Press the Item keys labeled 2 or 6 to scroll through the menu items If you are in the Password Menu you must first press either Item key to access the password prompt and type the password using the control panel keys The following sample control panel screen shows the Language menu item of the Syste
30. the hard disk m Press the Value keys labeled 3 or 7 to toggle between Yes and No m Select Yes and press the Enter key labeled 4 to delete the jobs m Select No and press the Enter key to exit without deleting the jobs Delete All Jobs Disk Locked Deleting all jobs from the disk has failed because the disk was locked via a PJL or SNMP command or through CentreWare Internet Services It will be necessary to unlock the disk before deleting all jobs Deleting lt Job Name gt Tells you that the secure and proof jobs you asked to delete in the previous message are being deleted Advanced Features and Troubleshooting Manual 87 Control Panel Messages Error Description and corrective action Demo Mode Appears when using the Reset Menu m Press the Value keys labeled 3 or 7 to toggle between Yes and No m Select Yes and press the Enter key labeled 4 to enter printer demonstration mode m Select No and press the Enter key to exit without entering printer demonstration mode Disk Error A general failure such as read write of the hard disk has occurred Format Disk m Power OFF and ON the printer m Ifthis message appears again at Power ON contact your Customer Support Center Disk Full A secure proof or download job spooled to the disk exceeds the available free space on the hard disk The job will be cancelled and deleted after part of the first copy is printed The job is cancelled and de
31. the cursor location To move the cursor use the Item keys labeled 2 or 6 Thus you can change characters within the address rather than having to re enter the entire address Default Gateway Sets the four byte Default Gateway address This menu item only appears if IP Address Res is set to static Values XXX XXX XXX XXX where xxx 000 to 255 This item only appears if IP Address Res is set to Static Note Once the control panel shows Default Gateway on the top line use the Value keys labeled 3 or 7 to scroll to the desired value at the cursor location To move the cursor use the Item keys labeled 2 or 6 Thus you can change characters within the address rather than having to re enter the entire address Port Timeout Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence This menu item also causes an implicit job end such as Control D in PostScript or lt ESC gt E in PCL and invokes the emulation functions associated with this action e g formfeed reset etc Values in seconds 5 300 default is 60 The value changes by 1 each time you press either Value key labeled 3 or 7 Hold down either key to scroll quickly through the values Speed Sets the speed and half full duplex mode of the 10 100 BaseT Ethernet interface Values Auto default 10 Half 10 Full 100 Half 100 Full DDNS Enable Allows the printer to pass its Fully Qualifi
32. the printer off and on E Keep hands hair neckties etc away from the exit and feed rollers While printing follow these precautions Do not remove the media source tray that you have selected in the driver or front panel Do not open the covers Do not switch off the printer power Do not move the printer Symbols that may be marked on your product DANGER high voltage S Protective ground earth terminal Hot surface on or in the printer Use caution to avoid personal injury Use caution Refer to the manual s for information Warning If the product loses the ground connection usage of knobs and controls and other conductive parts can cause an electrical shock Electrical product may be hazardous if misused Warning For your protection do not defeat any interlocks Control Panel The Xerox Phaser 5400 control panel Displays information about the status of the printer or job in process Control Panel m Provides the means for changing printer settings and printer defaults to control how it operates m Allows you to print reports and password protected pages stored on the optional hard drive Xerox Phaser 5400 Haaa Ta amp Jol Fata Goian 1 Display screen 2 Four indicator lights Online indicator light Form Feed indicator light Fault indicator light Data indicator light 3 Eight control panel keys Online key Password 0 Enter key
33. to Custom For PCL5e only The dimensions of the custom paper are required to be set once in both the driver and control panel at the time of loading the custom paper 2 Setthe Custom X item to the width of the paper left to right as loaded in the tray and Custom Y item to the length front to back in the tray Advanced Features and Troubleshooting Manual 33 Advanced Features For Windows 95 98 Me PS PCL5e operating systems 1 In your application select File and then Print Select the Xerox Phaser 5400 laser printer driver Open the Properties dialog box Select the Paper Output tab Click on the Select Paper button Under Paper Size select one of the Custom settings from the drop down list Select the Customize button PpHyeo fw NM In the Custom Sizes dialog you can designate three custom sizes PostScript only by setting the attributes for Width and Length in either Inches or Millimeters 9 See page 33 for setting the printer control panel For Windows 2000 and Windows NT PS operating systems Note The PCL mini driver does not support custom size paper 1 In your application select File and then Print 2 Select the Xerox Phaser 5400 laser printer driver 3 Open the Properties dialog box 4 Select the Advanced tab 5 Under Paper Output select Paper Size 6 Select PostScript Custom Page Size under Paper Size 7 Inthe Custom Page Size Definition dialog set the dimensions for Widt
34. to the network Macintosh quick check 1 Start the Chooser in Operating System 8 0 or greater software 2 Ifthe printer name appears your printer is communicating through the network You do not need to perform any of the checks outlined in this section 3 If your printer name does not appear proceed to the next section Macintosh troubleshooting step by step 1 Verify that the printer is plugged in turned on and connected to an active network 2 Verify cable connection to the printer from the EtherTalk network Verify that the printer is receiving network traffic by monitoring the LEDs on the back of the printer When the printer is connected to a functioning network receiving traffic its link LED is green and its orange traffic LED is flashing rapidly 4 From the control panel verify that EtherTalk is enabled If not enable it in the control panel see page 75 and reset the printer 5 Print a Configuration Sheet and verify that EtherTalk is enabled Refer to the Quick Network Install Guide for instructions 6 From the Configuration Sheet verify the Zone If you have multiple zones on your network be certain your printer is set to advertise in the desired zone 7 Ifyou are still unable to print refer to the Xerox web site at www xerox com officeprinting support Advanced Features and Troubleshooting Manual 77 Networking UNIX network setup Introduction For information about the connection and configur
35. type default size Specified Not specified Specified Specified type default size not manual feed Specified Not specified Specified Manual feed request manual feed specified type default size Specified Specified Not specified Specified type specified size Specified Specified Specified Specified type specified size not manual feed Specified Specified Specified Manual feed request manual feed specified type specified size Note Specifying a paper source a specific tray does not guarantee that paper will be fed from that tray if the type and size can be satisfied from another source The exception to this is a manual feed request which always uses the MBF unless you override this selection Advanced Features and Troubleshooting Manual 43 Advanced Features Tray sequence examples The following examples discuss what the printer does when you use various tray sequence settings Condition Actions taken The Tray Sequence is 1 2 All trays are configured for Letter paper but there is no paper in Tray 1 You request Letter paper with the source set to Auto Since Tray 1 is empty paper is fed from Tray 2 until it becomes empty When Tray 2 becomes empty a load paper message is displayed on the control panel Although Tray 3 contains letter paper this tray is not searched since it is not part of the Tray Sequence The Tray Sequence is 1 2 3 You request Tray 2 All trays meet the size t
36. type be set correctly 6 Verify that the Primary Server is set NetWare 3 1X only Primary Server should have been set during initial queue setup and installed using CentreWare DP If it is not set use CentreWare DP to set it and reset the printer Note Setting the Primary Server is extremely important on large networks 7 Ifthe above quick checks fail to fix the printing problem refer to the Xerox web site at www xerox com officeprinting support 66 Xerox Phaser 5400 Laser Printer Networking Novell NetWare troubleshooting step by step The steps in this procedure should eliminate cabling communication and connection problems associated with network connected printers The steps are divided into two groups m Hardware Step by Step m Software Step by Step Software Step by Step assumes that you are connected to a Novell NetWare network with a Windows OS loaded on the client workstation Complete both of these procedures then run a test print from your software application If the job prints no further system troubleshooting is necessary Novell NetWare hardware step by step 1 Check LED activity on the printer Link green LED should be ON whenever it is connected to an active network Traffic orange LED should flicker with data reception 2 VERIFY cable connections If possible substitute a new cable or connectors from a known good system or printer 3 Check the port to which your printer is attached conc
37. your version of Windows then run a test print from your software application If the job prints no further system troubleshooting is necessary Requirements m A Windows based system with the CentreWare DP software and at least one print driver installed m A basic operating knowledge of your Windows version Windows all versions quick check 1 Verify that the printer is plugged in turned on and connected to an active network 2 Verify that the printer is receiving network traffic by monitoring the LED s on the back of the printer or on the CentreDirect External Print Server When the printer is connected to a functioning network receiving traffic its link LED is green and its traffic LED amber is flashing rapidly 3 Verify that the client is logged into the network and printing to the correct print queue Also verify that the user has access to the Phaser 5400 printer queue 4 Verify that the Phaser 5400 printer NetWare print queue exists is accepting jobs and has a Print Server attached If not try using Setup Wizard in CentreWare DP to reconfigure the print queue 5 Review the Configuration Sheet and check for these things m NetWare is enabled m Frame Type matches the frame type of the desired file server Note To determine your NetWare IPX frame type type config at the Novell console screen On large networks using multiple IPX frame types it is CRITICAL that the frame type be set correctly 6 Ver
38. 0 Xerox Phaser 5400 Laser Printer Advanced Features At the printer m Secure printing the printer will not print the job until you enter the password on the control panel m Proof printing the printer only prints one copy of the job so that you can check it to proceed with the remaining copies enter the password on the control panel To enter the password on the Xerox Phaser 5400 control panel a Press the Menu keys labeled 1 or 5 to scroll to the Password Menu Press the Item keys labeled 2 or 6 to scroll to the password prompt c Use the number keys to enter the 4 digit password for the job s you want to print completely d To print all of the jobs with this password press the Enter key labeled 4 Press the On Line key labeled 0 to exit the menus If you need to delete a secure or proof job use the Password menu on the control panel Refer to page 58 for detailed instructions on how to delete a secure or proof job Automatic tray switching With automatic tray switching available for both PCL and PostScript jobs you can group two or more input trays together into one logical tray You specify the order in which the trays will be searched to satisfy a print request Tray switching is useful for m Increasing paper capacity When the current paper tray runs out of paper the printer automatically switches to the next tray in the sequence provided the paper size and type in the next tray is the same size
39. 00 Laser Printer Control Panel Menus Tray Menu Specifies the type and or size of the paper in a specific tray and specifies the sequence that the trays are used when tray switching is required Tray Menu Items Menu Items Description MBF Size Defines the paper size that is loaded in the Multi Bypass Feeder since the feeder doesn t have paper size sensing Values Statmt 5 5x8 5 in A3 297x420 mm Exec 7 25x10 5in B5 JIS 182x257 mm Letter 8 5x11in B4 JIS 257x364 mm Legal 8 5x14 in Com10 4 1x9 5 in Folio 8 5x13 in C5 162x229 mm Ledger 11x17 in DL 110x220 mm A6 105x148 mm Monarc 3 8x7 5 in A5 148x210 mm Custom see page 12 A4 210x297 mm for Custom Units menu item The default MBF size is Letter when Inches is set and A4 when Millimeters is set as the System Menu s Defaults value MBF Type Defines the paper type that is loaded in the Multi Bypass Feeder Values Plain default Color Preprinted Cardstock Letterhead Envelope Transparency User Type 1 if loaded Prepunched User Type 2 if loaded Labels User Type 3 if loaded Bond User Type 4 if loaded Recycled User Type 5 if loaded Tray N Type Defines the type of paper installed in Tray N where N is the tray number Tray 1 2 or 3 Values Plain default Color Preprinted Cardstock Letterhead Envelope Transparency User Type 1 if loaded Prepunched User Type 2 if loaded Labels User Type 3 if load
40. 20mm LEF E amp 190A eDLEnvelope 9 Trays 1 3 MBF Custom Ec amp l101A n a Trays 1 3 MBF Duplex 1 The character following the amp in the command string is the lower case character L Advanced Features and Troubleshooting Manual 101 Appendix C Unique Printer Commands Note Paper sizes for Trays 1 2 or 3 are automatically sensed by the tray The paper size for the 150 Multi sheet Bypass Feeder must be loaded via the control panel Paper type selection The following table lists the paper types supported by the printer along with the PCL commands for selecting them Paper type selection Paper type PCL5e command PCL6 string parameter for MediaType Plain E amp n6WdPlain Plain Preprinted E amp n11WdPreprinted Preprinted Letterhead E amp n11WdLetterhead Letterhead Transparency E amp n13WdTransparency Transparency Prepunched E amp n11WdPrepunched Prepunched Labels E amp n7WdLabels Labels Bond E amp n5WdBond Bond Recycled E amp n9WdRecycled Recycled Color E amp n6WdColor Color Card Stock E amp n10WdCardStock CardStock Envelope E amp n9WdEnvelope Envelope UserTypel E amp n10WdUserType1 UserType1 UserType2 E amp n10WdUserType2 UserType2 UserType3 E amp n10WdUserType3 UserType3 UserType4 E amp n10WdUserType4 UserType4 UserType5 E amp n10WdUserType5 UserType5 Note The first 11 types listed in the table are permanently availabl
41. 25 49 m The printed images are reduced to half a page with two page images on each side of each sheet of paper The page images are arranged as Pages 1 and N on Sheet 1 Side 1 Pages 2 and N 1 on Sheet 1 Side 2 Pages 3 and N 2 on Sheet 2 Side 1 and so on The output sheets can then be folded and stapled following printing m The optional Duplex Module must be installed to make use of this feature The duplex Print on Both Sides option must be selected on the driver screen m The booklet printing feature is available for any paper sizes that can be used for duplex printing See the table of supported paper sizes in the User Guide m The booklet can have any number of page images The printed output will contain one fourth the number of sheets of paper two page images per side per sheet m Ifthe total number of page images is not an exact multiple of four there will be one or more blank page images on the last sheet When you choose booklet printing you can also print a border around each page and specify the creep and gutter The gutter is the horizontal distance from the fold to the page image in points The creep is the distance that page images are shifted inward in 10ths of a point this compensates for the thickness of the folded paper which otherwise would cause the page images to shift slightly outward 3925 101 3925 100 Advanced Features and Troubleshooti
42. 7 483 647 N A NAME pathname ASCII 01 thru 255 N A 54 Syntax PJL FSDOWNLOAD FORMAT BINARY SIZE int NAME pathname lt CR gt lt LF gt lt binary data gt lt ESC gt 12345X SIZE integer The size variable indicates the number of bytes in the file to be downloaded the number of bytes immediately following the lt LF gt to the next UEL command NAME pathname where pathname 0 pcl fonts lt fontname gt to download a font named fontname to the printer or 0 pcl macros lt macroname gt to download a macro named macroname to the printer lt fontname gt lt macroname gt can be any combination of up to 40 alphanumeric characters lt binary data gt This is the binary file data to be downloaded such as font files and macro data Note Use of 1 rather than 0 in the pathname will download the font or macro to the Flash memory rather than to the hard drive Xerox Phaser 5400 Laser Printer Hard Disk Drive and Memory DRAM and Flash ROM The following example shows a sequence of commands that can be sent to the printer to download a macro named a_macro to the disk lt ESC gt 12345X PJL lt CR gt lt LF gt PJL FSDOWNLOAD FORMAT BINARY NAME 0 pcl macros a_macro SIZE 29 lt CR gt lt LF gt lt ESC gt p900x1500YThis is the macro lt ESC gt 12345X In this example lt ESC gt 12345X is the P
43. 858 Ske Shak ER EELEE eee Cees w ee dae epee 48 cl oe eee eee ee eT re rr ror Pe eer ee rer Se er er err 50 Base printer fonts soseri rynna eA pea EA lee VEY DERTEN penis 50 PostScript tonts 2 2s 2004 cs bo andey oia heed E EEEE E a E E E been AY 51 Downloading fonts a anu aan aen aaa nea nennen aanak aa oben Skee 51 iv Xerox Phaser 5400 Laser Printer Hard Disk Drive and Memory DRAM and Flash ROM 2 52 Memory board DIMM locations 000 cece c cece eee eee eee e teenies 52 Hard disk mitializaton c2 0icsiesceeeeedu bee tense ban a E e E E 52 Flash initialization cieccee risisti creda eacesieeantadezateeseca nheseweews seer ects 53 Downloading fonts forms and MacrOS 000 e cece cee eee teen eens 53 Font Download Wilt icss ecrdcdrveedatemeddeortentSoebresecencesautbet das 53 POLSS CVE sapinen nepie E e phheee inte eles E A E 53 PIL commands sorres nrerin a a a OE a E 54 Using the hard disk drive for secure and proof printing and collated copying 57 Creating secure jobs without the driver 0 0 0 eee eee eee eee 57 Creating proof jobs without the driver 0 eee eee eee 58 Deleting secure or proof jobs 0 c eee e eee teens 58 PIG on ose hous ecdsenweeeuiueueensdeeasesetaeweesusanwess 59 Connecting to your NEIWOIK s desecheeeciges dice ce beaee Ob nrnna rarnana rannan 59 Setting a TCP IP address 00 c cece eect e eee eee eeeeees 59
44. Appendix C Unique Printer Commands Additional PJL commands are also listed on page 104 Paper size selection The following table lists the paper sizes supported by the printer along with the supported paper feed direction the PCL commands for selecting them and the corresponding devices that support them Paper size selection and support Paper size direction command Mediasize Supported devices Ag 297x420mm SEF E amp 127A eA3Paper 5 Trays 1 3 MBF Duplex A4 210x297mm LEF E amp 126A eA4Paper 2 Trays 1 3 MBF Duplex a5 LEF E amp l25A eA5Paper 16 Tray 1 MBF Duplex Ag 105x148mm SEF E amp 124A eA6Paper 18 MBF B4 JIS 257x364mm_ SEF E amp l46A eJB4Paper 10 Trays 1 3 MBF Duplex B5 JIS 182x257mm LEP E amp l45A eJB5Paper 11 Trays 1 3 MBF Duplex Statement 5 85 LEF E amp l15A eStatementPaper 19 Tray 1 MBF Duplex Executive 7 29X10 5 LEF E amp l1A eExecPaper 3 Trays 1 3 MBF Duplex Letter 85x11 LEF E amp l2A eLetterPaper 0 Trays 1 3 MBF Duplex Folio 85x13 SEF E amp l10A eEuroLegalPaper 17 Trays 1 3 MBF Duplex Legal 85x14 SEF E amp l3A eLegalPaper 1 Trays 1 3 MBF Duplex Ledger 117 SEF E amp l6A eLedgerPaper 4 Trays 1 3 MBF Duplex COM 10 4125x9 5 LEF E amp 181A eCOM10Envelope 6 Trays 1 3 MBF Monarch 3 875x7 5 LEF E amp 180A anes Trays 1 3 MBF 7 C5 162x229mm LEF E amp l91A eC5Envelope 8 Trays 1 3 MBF DL 10x2
45. JL UEL command which starts this sequence PJL lt CR gt lt LF gt is the mandatory PJL command following the UEL command PJL FSDOWNLOAD downloads a macro of 29 bytes named a_macro The phrase This is the macro is positioned at x 900 and y 1500 by this macro lt ESC gt 12345X is the UEL command which ends this sequence Executing this macro requires the following PCL sequence lt ESC gt amp n8W lt HEX 04 gt new_mac lt CR LF gt Sets the current macro ID to the string ID new_mac lt ESC gt amp n8W lt HEX 05 gt a_macro lt CR LF gt Associates the current macro ID with the supplied string ID lt ESC gt amp f2x lt CR LF gt Executes this macro In the example note that The macro ID must be the same case as in the original download command The number of characters in the macro name after the n and before the W must equal the ID byte count plus 1 The following example shows a sequence of commands that can be sent to the printer to download a font to the disk lt ESC gt 12345X PJL lt CR gt lt LF gt PJL FSDOWNLOAD FORMAT BINARY NAME 0 pcl fonts font1 SIZE XX lt CR gt lt LF gt lt binary data gt lt ESC gt 12345X Advanced Features and Troubleshooting Manual 55 Hard Disk Drive and Memory DRAM and Flash ROM In this example m lt ESC gt 12345X is the PJL UEL command which starts this sequence m PJL lt CR gt lt LF gt is the man
46. Phaser 5400 Laser Printer Appendix C Unique Printer Commands Pie eisakiaceidahiwieianhud 101 Paper size selection isc cckagiene iadetucayehces decay bacwiiauabbesebaeeateanes 101 Paper type SCleCHON riris Genies eri saaa Ea a EE aa a a a eie aa aS 102 liput tray selection c c2acene Gaede tatt seeds oe BEEE ERO KEDERE E DEES EO SECERA eet 103 Output selecHon ssrin i a a aa e aiea e e E A o E E es 104 Additional PIL ComMAaNGS 364 t sceceves se bethe seed etes h edeneteedanceei sakes 104 ES nic oo ne poco de ses E T S E E E E E nnendesess 107 Advanced Features and Troubleshooting Manual vii viii Xerox Phaser 5400 Laser Printer Warranty Printer Warranty Xerox warrants that the Phaser 5400 Laser Printer will be free from defects in materials and workmanship for a period of one 1 year from the date of shipment If the product proves defective during the warranty period Xerox at its option will 1 repair the product by means of telephone support or on site service at no charge for parts or labor 2 replace the product with a comparable product or 3 refund the amount paid for the product less a reasonable allowance for usage upon its return Under this product warranty the Customer must notify Xerox or its authorized service representative of the defect before the expiration of the warranty period To obtain service under this warranty the Customer must first contact Xerox Telephone Support personnel or that of its author
47. Power OFF the printer m Reinstall the Stacker Output Bin m Power ON the printer m Ifthe problem persists contact your Customer Support Center 92 Xerox Phaser 5400 Laser Printer Control Panel Messages Error Description and corrective action Stacker Jam Open Rear Cover A paper jam has occurred at the Stacker Bin m Open the rear printer cover then refer back to the control panel for further messages Toner Low Toner is getting low in the Laser Print Cartridge Printing will continue without interruption until the cartridge is empty m Replace the cartridge as soon as possible Tray 1 Jam A paper jam has occurred at or before the input sensor when feeding from Open Tray 1 Tray 1 m Remove Tray 1 from the printer then refer back to the control panel for further messages Tray 2 Failure Power Off On Tray 2 has failed m Power OFF the printer Reinstall the Tray 2 Feeder m Power ON the printer m Ifthe problem persists contact your Customer Service Center Tray 2 Jam Open Tray 2 A paper jam has occurred at or before the input sensor when feeding from Tray 2 m If Tray 2 is a 500 Sheet Feeder remove Tray 2 from the printer m If Tray 2 is the 2 000 Sheet Feeder open the feeder s paper tray m Refer back to the control panel for further messages Tray 2 3 Failure Power Off On Tray 2 or Tray 3 has failed m Power OFF the printer m Reinstall the 500 Sheet Feeders for Tray
48. RODUCTS AND CUSTOMER REPLACEABLE CONSUMABLES IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THESE WARRANTIES XEROX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING LOSS OF PROFITS IRRESPECTIVE OF WHETHER XEROX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES Some states provinces and countries do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary by state province or country For the software warranty please see the end user license agreement included with the software In certain geographies this product is warranted by Fuji Xerox This statement of warranty does not apply in Japan please refer to the warranty statement provided in the Japanese user manual for products purchased in Japan If you are an Australian consumer you should be aware that the Trade Practices Act 1974 and equivalent State and Territory legislation collectively the Acts contain special provisions designed to protect Australian consumers Nothing in any Fuji Xerox warranty material excludes or limits the application of any provision of any of the Acts where to do so would contravene the Acts or cau
49. Request Print of Configuration Sheet PJL SETXEMBEDDEDJOB 2 Request Version of PJL DINQUIRE XVERSION Controller Software Request Version of PJL DINQUIRE XBOOTCODE Boot Code Specify size of paper in MBF PJL DEFAULT XMBFSIZE value 0 47 characters Advanced Features and Troubleshooting Manual 105 Appendix C Unique Printer Commands 106 Xerox Phaser 5400 Laser Printer Index A automatic tray switching 41 B bidirectional communications error conditions 60 status 60 steps to enable 59 booklet printing 37 C CD ROM contents 79 CentreWare DP features 46 CentreWare Internet Services 46 CentreWare Web 47 features 47 certification Canada 98 European markets 99 cleaning your printer exterior 81 interior 82 collating 35 configuration sheet 30 connecting Default Gateway 62 Macintosh 74 driver installation 74 selecting from the Chooser 75 step by step AppleTalk 75 Novell NetWare 65 advanced setup 65 NDPS NEPS 65 resetting the printer 64 setting a TCP IP address 59 setting up AppSocket 63 Subnet Mask 62 UNIX 78 control panel 1 5 display examples 3 location on printer 1 keys description 4 5 locking menus 8 Index menu system see menus messages 87 94 custom size paper 33 D diagnostics LED flash sequences 86 downloading fonts 53 forms 53 macros 53 draft mode 32 drivers PCL emulation description 48 features 48 PostScript description 48 features 48 usage dow
50. SMART or contact your Customer Support Center Error Description and corrective action All Jobs Appears when using the secure print feature Delete m Press the Enter key labeled 4 to delete all secure jobs in your queue m Press the Value keys labeled 3 or 7 to toggle between Delete and Print All Jobs Appears when using the secure print feature Print m Press the Enter key labeled 4 to print all secure jobs in your queue m Press the Value keys labeled 3 or 7 to toggle between Delete and Print Canceling Job Tells you that a job is being cancelled lt Job Name gt Clear Paper Path Appears following an initial paper jam message m Remove any jammed paper from the exposed paper path close the covers and trays then refer back to the control panel for further messages Close Covers The top or rear cover is open m Close the open cover to resume printing Close Stacker Door The Stacker Bin s rear door is open m Close the door to resume printing Close Tray 2 Rear Door The printer cannot feed from the 2 000 Sheet Feeder when installed as Tray 2 because the rear tray is open m Close the door to resume printing Close Tray 3 Rear Door The printer cannot feed from the 2 000 Sheet Feeder when installed as Tray 3 because the rear tray is open m Close the door to resume printing Delete All Jobs Appears when using the Reset Menu to delete secure and proof jobs from
51. Socket binary mode of PostScript Values on Off default ETalk Enable Sets the Applet EtherTalk protocol Values On default Off HTTP Enable Sets the Hypertext Transport protocol Values On default Off Auto IP Address Enables disables the generation of an IP address by the printer if the DHCP server does not respond with an IP address Values On default Off IP Address Res Sets the method used to resolve assign the IP address including Subnet Mask and Default Gateway Values Static BOOTP RARP DHCP default IP Address Sets the four byte IP address This menu item only appears if IP Address Res is set to static Values XXX XXX XXX XXX where xxx 000 to 255 Note Once the control panel shows IP Address on the top line use the Value keys labeled 3 or 7 to scroll to the desired value at the cursor location To move the cursor use the Item keys labeled 2 or 6 Thus you can change characters within the address rather than having to re enter the entire address 22 Xerox Phaser 5400 Laser Printer Control Panel Menus Ethernet Menu Items cont d Subnet Mask Sets the four byte Subnet Mask address This menu item only appears if IP Address Res is set to static Values XXX XXX XXX XXX where xxx 000 to 255 Note Once the control panel shows Subnet Mask on the top line use the Value keys labeled 3 or 7 to scroll to the desired value at
52. These features are available when the printer contains the optional hard drive Use the secure print feature when you need to print a confidential document Use the proof print feature when you have a job with multiple copies but want to check the first copy before proceeding with the remainder of the job Refer to the User Guide for instructions on printing a secure or proof job Secure collated copy and proof jobs that have been submitted to the printer are stored in PCL or PostScript format on the hard drive The secure or proof job is placed at the top of the print queue and prints following completion of the currently printing job If more than one job is requested jobs are placed in the print queue in the order requested Secure or proof jobs having the same priority are printed on a first in first out basis When you enter the password at the printer the printer only prints jobs associated with that password Creating secure jobs without the driver When not using a driver you can create secure jobs by preceding the job with the following PJL commands PJL XSECUREJOB PJL XJOBPASSWORD number These commands must be immediately followed by a standard PJL JOB command that includes the jobname The job name can be up to 16 alphanumeric characters The password must contain four numeric characters 0 7 If there is not a job name or there is a syntax error in the job name the printer assigns a default job name T
53. USB menu N networking 59 Novell menu 24 25 Novell NetWare setup 65 advanced setup option 65 CentreWare DP 65 NDPS NEPS 65 Novell NetWare troubleshooting 66 N Up 36 P paper handling 85 picking errors 85 parallel menu 19 password menu 10 PCL commands input tray 103 output destination 104 paper size 101 paper type 102 PCL emulation drivers description 48 PCL menu 14 15 PJL commands 104 Xerox Phaser 5400 Laser Printer PostScript drivers description 48 fonts 51 power saver setting 18 print menu 26 27 print quality modes 31 printer drivers see drivers specifications 95 96 unique printer commands see PCL commands PJL commands printer drivers see drivers printing a configuration sheet 30 printing problems 83 proof jobs creating 58 deleting 58 R reset menu 28 29 S secure and proof jobs 40 secure jobs creating 57 deleting 58 spacing for printer xii stacker bin setting as output destination 18 standard bin setting as output destination 18 status messages 61 status tab 60 system menu 16 18 T TCP IP address 59 tech support 80 temperature for printer xi toner reducing usage 17 transparencies picking errors 85 tray menu 11 13 Index tray sequence also see tray switching usage examples 44 usage rules 42 tray switching also see tray sequence description 41 45 examples 44 rules 42 troubleshooting 79 control panel messages 87 94 frequent paper picking error
54. Value keys labeled 2 or 6 to scroll to the desired value at the cursor location To move the cursor use the Item keys labeled 3 or 7 Thus you can change characters within the string rather than having to re enter the entire string From any cursor position you can null out delete to the end of the string by selecting the space character with either Value key and then pressing the Enter key labeled 4 NDS Context Set the NDS context string from 0 to 127 characters in length Values Null A Z 0 9 hyphen period and underscore _ Note Once the control panel shows NDS Context on the top line use the Value keys labeled 2 or 6 to scroll to the desired value at the cursor location To move the cursor use the Item keys labeled 3 or 7 Thus you can change characters within the string rather than having to re enter the entire string From any cursor position you can null out delete to the end of the string by selecting the space character with either Value key and then pressing the Enter key labeled 4 Advanced Features and Troubleshooting Manual 25 Control Panel Menus Print Menu Generates printer reports Print Menu Items Menu Items Description Config Sheet Prints the Configuration Sheet showing the printer s current information and menu settings It lists the printer name software revision level communication parameter settings options installed current option settings
55. Xerox Phaser 5400 Laser Printer Control Panel Menus System Menu Items cont d Policy Timeout Specifies how many seconds the printer should wait before taking the action defined by the setting of the Page Policy item Values in seconds 300 180 120 60 30 default 0 Print Quantity Specifies number of copies of each page Values 1 999 default is 1 Note The number changes incrementally by 1 each time you press either the Value key labeled 3 or 7 To scroll quickly through the numbers hold down either key Duplex Enables disables duplex printing for PostScript and PCL jobs This menu item only appears if the printer has the Duplex Module installed Values Off default Long Edge Short Edge Note For more information on duplex printing and choosing Long Edge or Short Edge see Printing two sided duplex jobs in the User Guide Draft Mode Enables disables Draft Mode which reduces the amount of toner by up to two thirds and prints a draft quality output Intended for occasional not continuous use Values Off default on Note This item is visible when the resolution value is 600x600 PCL Edge to Edge Enables disables edge to edge printing for PCL Values Off default on Note Although the printer can address edge to edge there is a 4 mm border on all sides where print quality cannot be guaranteed PS Edge to Edge Enables disables edge to edge printing for Po
56. a Narrow Oblique Helvetica Oblique NewCenturySchlbk Bold NewCenturySchlbk Boldltalic NewCenturySchlbk Italic NewCenturySchlbk Roman Palatino Bold Palatino BoldItalic Palatino Italic Palatino Roman Symbol Times Bold Times BoldItalic Times Italic Times Roman Zapf Chancery Mediumltalic Zapf Dingbats To print a complete list of all PostScript fonts both printer resident fonts and fonts stored on the hard drive or Flash DIMM 1 On the control panel press the Menu keys labeled 1 or 5 to scroll to the Print Menu 2 Press the Item keys labled 2 or 6 to scrollto the PS Font List 3 Press the Enter key labeled 4 Downloading fonts Printer resident fonts are always available for printing Additional downloadable fonts can be sent from your computer and stored in the printer s Flash DIMM or on a hard disk Refer to the User Guide or the Xerox web site for part numbers of the hard drive and memory Downloading fonts saves print time when printing large or several documents that use those fonts Fonts can be downloaded to the printer with the Font Download Utility the PCL5e driver s Font Installer option or PJL commands as described on page 54 Advanced Features and Troubleshooting Manual 51 Hard Disk Drive and Memory DRAM and Flash ROM Hard Disk Drive and Memory DRAM and Flash ROM The optional hard drive in the printer significantly increases the amount of memory available for processing jobs
57. and type as that in the current tray m Searching for the correct paper size and type If the paper size and type specified in your software application do not match the paper loaded in the current paper tray the printer automatically searches the next tray in the sequence for a paper size and type that match m Loading paper in one tray while printing from another tray filling an empty tray while printing Setting up automatic tray switching To set up automatic tray switching on the control panel 1 Press the Menu keys labeled 1 or 5 to scroll to Tray Menu 2 Press the Item keys labeled 2 or 6 to scroll to Tray Sequence Advanced Features and Troubleshooting Manual 41 Advanced Features Press the Value keys labeled 3 or 7 to select the desired tray sequence The choices shown depend on the options installed on your printer You can include Tray 1 and the Multi sheet Bypass Feeder and optional Trays 2 and 3 If you set the tray sequence to Off the printer only prints from the tray requested in the print driver even if other trays contain the correct stock Press the Enter key labeled 4 to accept that tray sequence Press the On Line key labeled 0 to exit the menus The default tray sequence depends upon the options installed Option Tray sequence settings Base configuration printer MBF 1 1 MBF Off Optional Tray 2 either a 500 Sheet Feeder or the MBF 2 MBF 1 2 MBF 2 1 1 2 2 1 2 000 Shee
58. are set as desired These settings are not critical to operation but provide some security and usability features Verify the PDL in the Ethernet Menu area of the Configuration Sheet Interpreters Auto PCL or PostScript depending on your driver From the server desktop use the right mouse button and select Network Neighborhood With the left mouse button select Properties from the cascade menu The Network dialog should appear Select the Protocols tab Check the list of installed network protocols for the following item TCP IP Protocol If you have elected to run CentreWare DP you must have loaded Novell NetWare Client 32 and a NWLink IPX SPX Compatible transport protocol component You may also discover printers that have been assigned a TCP IP address As required click Add and install any components not listed and restart the system Once rebooted select the Start button and Settings then select the Printers folder The printers window should appear Verify that you have loaded and selected the correct driver for your printer Right mouse click on the printer icon and select Properties Verify that the IP Address in the Print to the following port list is the same as the one from the Configuration Sheet If necessary re select the TCP IP number used for your printer Start an application and send a print job to the printer If the printer still does not print refer to the Xerox web site at www xerox com offi
59. ation To scroll quickly through the font values hold down the Value key labeled 3 or 7 Pitch Sets the pitch of the default font in PCL when the default font is a scalable fixed pitch font Values 44 99 99 default is 10 0 Note The pitch changes incrementally by 01 each time you press either the Value key labeled 3 or 7 To scroll quickly through the pitch values hold down either key Point Size Sets the point size of the default font in PCL when the default font is a scalable proportional spaced font Values 4 00 999 75 default is 12 00 Note The point size changes incrementally by 25 each time you press either Value key labeled 3 or 7 Hold down either key to scroll quickly through the point sizes Symbol Set Sets the default font symbol set used in PCL The symbol set is a collection of characters available for a font including uppercase and lowercase alphabets punctuation marks and special characters such as open and close quotation marks or international characters Values Desktop PC 8 default Iso L1 PC 8 DN Iso L2 PC 8 Tk ISO L5 PC 850 ISO 4 PC 852 ISO 6 Pi Font ISO 11 PS Math ISO 15 PS Text ISO 17 Roman 8 ISO 21 Vn Int 1 Iso 60 Vn Math ISO 69 Vn US Win 3 0 Win L1 Legal Win L2 Math 8 Win L5 MC Text ISO Latin Cyr Ms Publ PC Cyrillic ISO L6 14 Xerox Phaser 5400 Laser Printer Control Panel Menus PCL Menu Items cont d Orientation Sets the default orientation u
60. ation of your printer in UNIX environments refer to the following documentation also included on your Printer Management Software CD ROM in the doc unix folder For Solaris systems m CentreWare for UNIX Systems User Guide For TTY m TTY Printer Services User Guide 78 Xerox Phaser 5400 Laser Printer Troubleshooting Troubleshooting Getting Help Refer to the following resources for information about your printer Printer CD ROM Printer Management Software CD ROM Printer s control panel Windows driver and driver help system Xerox web sites CentreWare IS Other on line services Xerox Phaser 5400 Laser Printer CD ROM Copy of this Troubleshooting Manual User Guide contains information on solving paper size type mismatch problems print quality problems and media jams Quick Network Install Guide step by step instructions for how to connect your printer to a network in a specific environment Installation Setup poster Supplies Options instructions Printer drivers ReadMe release notes Material Safety Data Sheets MSDS Software utilities Electronic registration software Font Manager Adobe Acrobat Reader Adobe Type Manager ATM Xerox Printer Management Software CD ROM This CD ROM contains network management tools including CentreWare DP UNIX tools and on line documentation Advanced Features and Troubleshooting Manual 79 Troubleshooting Xerox web sites www xerox com officepr
61. ators can monitor the status of the printer print HTML based documents and access context sensitive on line assistance For system administrators CentreWare Internet Services will provide a faster and more productive way to install and upgrade software on your printer and a wide range of supporting information on the Internet 46 Xerox Phaser 5400 Laser Printer Managing Printer Usage Setup To set up your printer for Internet Intranet access Configure an IP address for the printer on your network Refer to page 20 for Ethernet Enable the embedded HTTP server at the control panel Refer to page 20 for Ethernet Configure a static IP Address on the printer Refer to page 20 for Ethernet To use the MaiLinx Mail Send and Receive capability you need to establish a mail account for the printer and may need to install and configure the Xerox Mail Port Monitor Refer to the CentreWare Internet Services User Guide and on line help for more information on the operation and use of CentreWare Internet Services CentreWare Web CentreWare Web is a multi vendor printer management installation and troubleshooting application that can remotely manage install and troubleshoot printers on your network using a web browser Printers are found through network or print server discovery and managed over TCP IP networks using SNMP Simple Network Management Protocol Some of the features provided by CentreWare Web are m Ability to remotel
62. atures 7 Select Draft Mode On For Windows NT PCL6 operating system 1 In your application select File and then Print 2 Select the Xerox Phaser 5400 laser printer driver 3 Open the Properties dialog box 4 Select the Graphic Options tab 5 Under Draft Mode check the box for Draft Mode First page different This feature allows you to have the first page of your document printed on different paper stock In this way you can specify the paper size or media type used for the front cover of the document 32 Xerox Phaser 5400 Laser Printer Advanced Features Custom size paper Custom non standard size paper can be used in the Multi sheet Bypass Feeder or any of the 500 sheet paper trays For custom size paper constraints refer to the following table The width of custom size paper is measured left to right in an input tray and the length is front to back Custom size paper constraints Condition Options Single sided simplex printing Duplex Not Available If the Width is in the range from 3 to12 in 76 2 Paper Tray MBF Manual Feed or Auto Select to 304 8 mm and the Length is in the range are available from 3 875 to 20 in 98 4 to 508 mm then Output Destination Standard Bin is available Feeding custom size paper from Trays 1 2 or 3 Duplex Not Available A4 Letter If the Width is in the range from 5 83 Paper Tray All trays are available except the to 11 69 in 148 to 297 mm andthe
63. ceprinting support Xerox Phaser 5400 Laser Printer Networking Windows NT 4 x troubleshooting AppleTalk This troubleshooting section assumes m You have loaded a Phaser 5400 printer PCL or PostScript print driver You have printed and retained a current copy of the Configuration Sheet 1 Verify this item in the upper left corner of the Configuration Sheet m EtherTalk Name is correct 2 Verify these items in the EtherTalk and Ethernet Menu areas of the Configuration Sheet m Enabled is set to Yes Zone contains the desired zone name or means any zone 3 From the server desktop use the right mouse button and select Network Neighborhood With the left mouse button select Properties from the cascade menu 4 The Network dialog should appear Select the Configuration tab Check the list of installed network components for the following item m AppleTalk Protocol 6 If you have elected to run CentreWare DP you must have loaded Novell NetWare Client 32 Novell NetWare Client a Novell server on the network and an IPX SPX Compatible protocol component You may also discover printers that have been assigned a TCP IP address As required install any components not listed and restart the system Once rebooted select the Start button and Settings then select the Printers folder The printers window should appear 9 Verify that you have selected the correct driver for your printer 10 Right mouse click on the
64. ck the output for PCL errors m Ifthere is a problem in the PCL coding correct the coding problem and resend the job m Ifthere isn t an error message on the control panel display resend the job m Ifthe control panel display says out of memory the job may require additional memory Contact your dealer for ordering more printer memory 84 Xerox Phaser 5400 Laser Printer Troubleshooting Problem You experience frequent media jams Actions m For best reliability and image quality use Xerox media Refer to the User Guide for supported types sizes and weights m Make sure that the media is dust free Dust and dirt can result in poor print quality Handle media with both hands at the edges to avoid creases and fingerprints Store media in the original dust free package in the same environmental conditions as the printer m Fan the paper or transparencies before installing them in their respective trays this is especially important for transparencies because they tend to stick together m Donot overfill the media tray don t stack paper higher than the indicator mark on the side or back of the tray m Clean the paper feed rollers and paper pick rollers refer to page 81 Problem Labels are printed on the wrong side Actions m Make sure that the labels are loaded face up in the trays or Multi sheet Bypass Feeder m Don t attempt to use two sided printing with labels Problem Two sided printing proble
65. ctional Sets bidirectional communications through the USB port Values On default Off 20 Xerox Phaser 5400 Laser Printer Control Panel Menus Ethernet Menu Sets options for the Ethernet port connection Ethernet Menu Items Menu Items Description LPR Enable Sets the Ethernet LPR protocol Values On default Off LPR Banner Sets the LPR banner sheet Values On default Off LPR PDL Sets the default Print Description Language emulation for the Ethernet LPR protocol Values Auto default PCL PostScript LPR Binary PS Sets the LPR binary mode of PostScript Values On Off default DLC LLC Enable Sets the Ethernet DLC LLC protocol Values On default Off DLC LLC PDL Sets the default Print Description Language emulation for the Ethernet DLC LLC protocol Set the default emulation for the DLC LLC protocol Values Auto default PCL PostScript DLC LLC Bin PS Sets the DLC LLC binary mode of PostScript Values on Off default AppSocket Enable Sets the Ethernet AppSocket protocol The AppSocket in the printer supports port 9100 Values On default Off Advanced Features and Troubleshooting Manual 21 Control Panel Menus Ethernet Menu Items cont d AppSocket PDL Sets the default Print Description Language emulation for the Ethernet AppSocket interface Values Auto default PCL PostScript AppSocket Bin PS Sets the App
66. datory PJL command following the UEL command PJLFSDOWNLOAD downloads a font named font1 that is XX bytes in size m lt ESC gt 12345X is the UEL command which ends this sequence m Invoking this font requires the following PCL sequence lt ESC gt amp n6W lt HEX 00 gt font2 lt CR LF gt Sets the current font ID to the given string ID font2 lt ESC gt amp n6W lt HEX 01 gt font1 lt CR LF gt Associates the current font ID with the string ID font1 lt ESC gt amp n6W lt HEX 02 gt font1 lt CR LF gt Selects the font referred to as font1 for the primary font In this example note that m The case of the string ID must be the same as the case of the font name in the FSDOWNLOAD command The number of characters in the macro name 6 in the above example must equal the string ID byte count plus 1 Using the FSDELETE command The FSDELETE command is used to delete files from the printer s file system Syntax PJL FSDELETE NAME pathname lt CR gt lt LF gt Parameters Parameter Functional Range Default NAME pathname ASCII 01 thru 255 N A NAME pathname where pathname has the same parameters as the FSDOWNLOAD command see 56 Xerox Phaser 5400 Laser Printer Hard Disk Drive and Memory DRAM and Flash ROM Using the hard disk drive for secure and proof printing and collated copying
67. der Please take a minute to examine this software pe setup in bindery mode or for NetWare Directory Services Network NDS The Advanced Setup option of CentreWare DP gives you an additional tool to control how your printers are configured in your Novell NetWare network environment This tool is only necessary for connecting your printer to more than one file server or queue Novell NetWare Distributed Print Services NDPS NEPS In order to access Xerox printers in this environment you need the Xerox Gateway software installed on your system The latest version of the Xerox Gateway Software is available on the Xerox web site www xerox com officeprinting Instructions are available on the web site for how to install your printer using NDPS The web also contains the CentreWare for NDPS User Guide Advanced Features and Troubleshooting Manual 65 Networking Novell NetWare troubleshooting Troubleshooting for the Windows based PC consists of both hardware and software procedures The steps in each of these procedures should eliminate cabling communication and connection problems associated with direct connected ports Complete one of these procedures based on the type of port being used then run a test print from your software application If the job prints no further system troubleshooting is necessary For problems with the appearance of your document once it has printed consult the Troubleshooting chapter on page 79 Requiremen
68. dewncceurwe det e a tense E GEE kas AES EEE a e DE ae OAE EE aae Eh 35 Clete COPIES epei p eia a pae a da i D a a a i e erase ea 35 Es aes teem ee a a ET ant OnE een en we emtEe 36 Booklet printing sreske 09 o80 0hdus ee ehaia bands Shed ele deee p aIL ee needs 37 Watermark 0 cece eee tenet eee eee eee eeeaee 39 Secure and proof printing 2c ucssece ecto bee de veubeuteecookieseeee ieee eedeeds 40 Automatic tray switching 2 25 ssvereespidies ber ke ex cub de ee eb eeeee bere eeee dh beeet 41 Setting up automatic tray switching 0 cece eect eens 41 Tray s quence Niles csi cscccteuetcctehescsesdetcwksheulessseesescebesiaacd 42 Paper size and Ype chest eeeke ceeds eeceeeeomebeheke oa bea Seer eee meer E REA E 43 Tray sequence examples 220 0c cece nurnerr ereere 44 Managing Printer Uiaee voniceca conn die annene deesescesaeeseuees 46 Using CentreWare DP eee e ent t eee eens 46 CentreWare MC Microsoft Management Console 200 0 eee eee eee eee eee 46 CentreWare Internet Services 0 cece eee eee tenet eee ene 46 SQ EU Piss i ee etch get cee arc se Wt anc ig fg sane va ha a sete ba inh ncn 47 CentreWare Webi scciesgc ot pea deccnw ea wetted ae WA wees a eatin He ade 8 47 PCL emulation printer driver censcks iocececwenedepeadenieeatendeenkeeceSeteenees 48 PostScript piinter GINENS 109 22ciceueSeornes dee cadewie cee keeteaeecedeuedes ca oed 48 Driverteaturess 2 0202 3202
69. dicator only appears after options which take a specific setting it indicates that a value or setting follows the option In the following sample control panel screen Language is a menu item on the System Menu that takes a specific value the value currently shown is Italiano Another value is English When you press the Value key labeled 3 or 7 the available values are displayed one at a time on the second line of the display Language Italiano m The indicator identifies the current value In the following example the Language is currently set to English In the following sample control panel screen Language is a menu item on the System Menu The value currently shown is English Language English Control panel locks You can lock some control panel menus to prevent unauthorized access to critical system parameters If you scroll to a locked menu and press either Item key labeled 2 or 6 the display shows the menu name on the top line and Menu Locked on the second line The following menus cannot be locked Job Menu Password Menu Tray Menu Print Menu Reset Menu If you do not want users to have access to the Reset Menu power OFF and power ON the printer Note In the following sections for each menu item the factory default value is identified You can reset your printer to these factory values by using the Reset menu refer to page 27 8 Xerox Phaser 5400 Laser Print
70. directional communication is established with the device and there are no error conditions the status of the device should reflect Ready There are five different error conditions associated with bidirectional communication 1 Ifbidirectional status is established with the device and the device connected does not match the printer driver the following message appears Device status is not available at this time The print device does not match your print driver Please contact your system administrator You can still print to the device however any status received from the device is ignored 2 Ifthe device is not responding possibly due to being powered off or disconnected the following message displays Device status is not available at this time The print device is not responding Depending on the error condition you may still be able to print to the connected device 3 Ifthe bidirectional communication is disabled from the Configuration tab the following message is shown Device status is not available at this time Bidirectional communications is not enabled on the port You should still be able to print to the connected device 4 Ifthe bidirectional communication is enabled but the device is attached to a non bidirectional port the following message displays Device status is not available at this time The printer is not connected to a bidirectional port You should still be able to print to the connected device
71. driver s Environment PostScript printer driver Windows Windows 95 98 Me Windows 2000 Windows NT 4 0 Macintosh System 8 x 9 x 10 x UNIX HP UX 10 x 11 x HP UX Solaris IBM AIX p SCO UnixWare DEC Solaris 2 5 1 2 6 7 8 Compaq SGI Linux IBM AIX 4 2 x 4 3x SCO UnixWare 7 0 DEC Unix 4 0 Compaq Digital True 64 Unix SGI 6 2 6 4 6 5 3 Linux i386 Linux PPC Driver features Printer drivers support the following features Input tray selection Output bin selection Duplex selection Paper size orientation and media Number of copies Collating 48 Xerox Phaser 5400 Laser Printer Managing Printer Usage The following table lists a general overview of additional features supported by the printer drivers Actual driver capabilities can be determined by invoking specific drivers Feature Driver Secure Proof Istpage Edge N Up Water Overlay Duplex Booklet printing printing different to edge mark printing PCL5e Windows C C C C C C C C C 95 98 Me Windows 2000 U U U U U N N U U Windows NT U U U U N N N U N 4 0 PCL6 Windows C C C C C C N C C 95 98 Me Windows NT C C C C C C N C C 4 0 PostScript Windows C C C C C C N C C 95 98 Me Windows 2000 U U U U U U N U U Windows NT U U U U U U N U U 4 0 MAC PS N N Y N Y N N Y N UNIX PS N N N N N N N Y N C Feature only available with printer s custom driver U Feature only available with universal driver N
72. e advantage of all of the printer s features Before continuing make sure that the software included with your customer documentation set has been loaded into each Macintosh computer that is sending jobs to the Phaser 5400 printer For first time installations 9 Highlight the PPD for your Phaser 5400 printer Click Select 10 Configure your driver with the options installed on your printer 11 Go to Step 16 For reconfiguration of existing printers 12 Click on Select PPD The window displays a list of PostScript printer description files 13 Highlight the PPD file for the desired printer 14 Click Select 15 Select Configure and set your driver with the options installed on your printer 16 Click OK when finished 17 Close the window to exit the Chooser 76 Xerox Phaser 5400 Laser Printer Networking Macintosh troubleshooting The steps in this procedure should eliminate cabling communication and connection problems Complete these steps then run a test print from your software application If the job prints no further system troubleshooting is necessary For problems with the appearance of your document once it has printed consult the Troubleshooting chapter on page 79 Requirements A workstation with the appropriate Phaser 5400 printer driver installed m A working knowledge of the operating system System 8 0 or higher being used on your workstation m Proper cabling in use to connect your printer
73. e technician to print a history of the last 100 recorded faults Values Most Recent Fault Oldest Fault up to 100 Note The Display Faults are intended mainly for use by service technicians Hex Mode Sets hex dump mode where the data stream is printed as hexadecimal codes instead of normal print data Values Off default On Restart Printer Reboots the printer without powering it off and powering it on again This bypasses the power on diagnostics Values Yes No default Note You must select Yes and press the Enter key labeled 4 for this function to take effect Advanced Features and Troubleshooting Manual 27 Control Panel Menus Reset Menu Accesses printer reset functions This menu only appears when the printer is powered on while holding down the On Line and Enter keys labeled 0 and 4 Reset Menu Items Menu Items Description Factory Defaults Resets menus to factory defaults with the exception of Language and Defaults inthe System Menu and network parameters in the Ethernet and Novell menus Values Yes No default Network Defaults Resets parameters in the Ethernet and Novell menus to factory defaults Values Yes No default Demo Mode Places the printer in demo mode Values Yes No default In Demo Mode you can print different factory installed demo pages by using the eight control panel keys to select the type of demo page Once in Demo Mode the pri
74. e 150 Multi sheet Bypass Feeder 5 Parameter for paper source is invalid Advanced Features and Troubleshooting Manual 103 Appendix C Unique Printer Commands Output selection The following table lists the output destinations supported by the printer along with the PCL commands and PJL values to select them The values listed in the PJL column are the settings associated with the PJL OUTBIN variable Output selection PJL used by PCL5e and PCL6 Destination PCL5e command value for variable OUTBIN Automatic no request E amp l0G Standard Bin E amp l1G FACEDOWN or UPPER or STANDARD Stacker Bin E amp l2G LOWER or OPTIONALOUTPUTBIN1 1 The character following the amp in the command string is the lower case character L Additional PJL commands The printer supports the standard set of PJL commands The following table lists the PJL extensions specific to the Xerox Phaser 5400 laser printer Printer specific PJL commands Function PJL command Value range Start Secure Job PJL XSECUREJOB n a Start Proof Job PJL XPROOFJOB n a Job Password Assign PJL SET XJOBPASSWORD integer 4 digit string 0 7 Resolution PJL SET RESO UTION integer 600 1200 1200 dpi Quality PJL SET X1200QUALITY value ON OFF Select Collated Sets PJL SET QTY integer 0 999 Select an Emulation PJL ENTER LANGUAGE language PostScript PCL PCLXL XFLASH
75. e job does not print 22000 84 Problem PostScript commands are printed instead of the PostScript job 84 Problem A PostScript or PCL job fails to print 0 0 eee 84 Problem You experience frequent media jams 0c eee eee eee eee 85 Problem Labels are printed on the wrong side 2 22 eee 85 Problem Two sided printing problems e eee eee eee 85 Diagnostic LED flash Sequences ccvecieiie et eedss ob eecdeetes bbe bree Dee ebenates 86 Control Panel MeSSA Gis nse ricecescscienpieneseecseniaeieienes 87 Appendix A Xerox Phaser 5400 Laser Printer Specifications 95 Appendix B Notices and Certifications 000eeee eee ee eee 97 FCC Notices USA c nenei veda e a bed ieee ea o Mica aa a has 97 Radio freguUen y srsiereciroderes simipa pi uk Ea Eeki betes EEEE Ee a aiik 97 Certifications Canada 2c ctccanet sussun ananena enara 98 510 A m VA E E r epee oc E E EE E E hate gee eee acd 98 European Markets p psies deed sed sni pime pne rp cede h aED pra ur a Gii preoa Ed 99 CE eos a a dare eS r ek ec ene E arak 99 Class Anieri daneo etcaevsate men seeLesesetesecoutersegeteaoeheeses 99 Base Printer with 2 000 Sheet Feeder Duplex Module or Stacker Bin 99 EMC Specifications seec4clede loth banded cee Sees oa Make sea Geen ee awe 99 Safety Extra Low Voltage Approval 022eceeeeeee cece eee eect teens 100 vi Xerox
76. e on the control panel The last five types are user defined User Type x and are only available if loaded from Network Administration software with a maximum of 16 characters each 102 Xerox Phaser 5400 Laser Printer Input tray selection Appendix C Unique Printer Commands The following table lists the input sources supported by the printer along with the PCL commands to select them and the source used if a selected option is not installed Input tray selection commands Paper source PCL5e command PCL6 enumeration for Source used if option MediaSource not installed Tray 1 E amp l1H eUpperCassette 4 n a Tray 2 E amp l4H eLowerCassette 5 Tray 1 Tray 3 E amp 15H eOptionalTray 130 Tray 1 Manual MBF E amp l2H eManualFeed 2 n a Manual Envelopes E amp l3H eManualEnvelope 131 n a MBF Tray MBF multi sheet E amp l8H eMultiPurposeTray 3 n a Envelope Feeder E amp l6H eEnvelopeTray 6 MBF multi sheet There is no mode or first cassette Envelope Feeder containing envelopes option therefore see column 4 Auto Select E amp 17H eAutoSelect 1 n a Page Eject E amp l0H n a n a Unknown E amp 1xH eDefaultSource 0 Tray 1 1 The character following the amp in the command string is the lower case character L 2 Trays 2 or 3 may be the optional 2 000 Sheet Feeder 3 Tray 3 is the optional 2 000 Sheet Feeder 4 The MBF selection refers to th
77. e watermark for future use Advanced Features and Troubleshooting Manual 39 Advanced Features Secure and proof printing If the printer has the optional hard drive you can m Use secure printing to print a confidential document m Use proof printing when you have a job with multiple copies but want to check the first copy before printing all copies For the Windows 95 98 Me PS PCL5e and Windows NT PCL6 operating systems 1 In your application select File and then Print 2 Select the Xerox Phaser 5400 laser printer driver 3 Open the Properties dialog box 4 Select the Paper Output tab 5 Under Job Type select Secure Print or Proof Print from the drop down list Note You must have configured the printer on the System Configuration tab to include the hard disk 6 Under Password type a 4 digit password using the numbers 0 through 7 7 Click the OK button to save the properties 8 Send the job to the printer For the Windows 2000 and Windows NT PS PCL5e operating systems 1 In your application select File and then Print Select the Xerox Phaser 5400 laser printer driver Open the Properties dialog box 2 3 4 Select the Advanced tab 5 Under Document Options select Job Type 6 Select Secure Print or Proof Print 7 In the Document Password dialog type a 4 digit password using the numbers 0 through 7 g Click the OK button to save the properties 9 Send the job to the printer 4
78. eatures and Troubleshooting Manual 63 Networking Resetting the printer To Reset your printer from the control panel 1 64 Press Menu Up or Menu Down until you see Menus Job Menu Press Item Up or Item Down until you see Job Menu Restart Printer Press Value Up or Value Down until you see Restart Printer Yes Press the Enter key labeled 4 You should see Restart Printer Please Wait Power On Initializing Please Wait Ready Xerox Phaser 5400 Laser Printer Networking Novell NetWare setup NetWare 3 1X 4 X 5 0 print server setup The Phaser 5400 printer defaults in most cases enable connection to Novell NetWare without adjustment Review the Configuration Sheet and verify the following settings m Netware is enabled Frame Type matches the frame type of the desired file server m PDL is set to your desired PDL PostScript or PCL or to Auto You may wish to set PDL to the desired type if only one PDL is used m Desired Novell mode is set NDS BEM NDS or BEM m Print Server Name Setup with CentreWare DP The CentreWare DP software supplied on the Printer Management Software CD ROM provides you with the quickest and easiest method for installing your printer on a network Everything you need to know to use this software is contained in the help files If you prefer a CentreWare DP User Guide in several languages is provided in PDF form on the Printer Management Software CD ROM in the doc fol
79. ecessary and restart the system 6 Once rebooted select the Start button and Settings then select the Printers folder The printers window should appear Verify that you have selected the correct driver for your printer Right mouse click on the printer icon and select Properties Select the Details tab 10 Verify the driver name in the Print using the following driver list If necessary re select or install a new driver 11 Verify the Port name in the Print to the following port list If necessary re select the correct name 12 Start an application and send a print job to the printer If the printer still does not print refer to the Xerox web site at www xerox com officeprinting support Advanced Features and Troubleshooting Manual 71 Networking Windows NT 4 x troubleshooting TCP IP This troubleshooting section assumes 10 Select the Ports tab 12 72 You have loaded a Phaser 5400 printer PCL or PostScript print driver You have printed and retained a current copy of the Configuration Sheet Verify these items in the Ethernet Menu area of the Configuration Sheet m IP Address Resolution is set to DHCP control panel or RARP BOOTP depending on your network configuration Current IP Address is set correctly Note this address if it is assigned dynamically m Subnet Mask is set correctly if used Default Gateway is set correctly if used Check the LPR and AppSocket settings and verify they
80. ed Bond User Type 4 if loaded Recycled User Type 5 if loaded Advanced Features and Troubleshooting Manual 11 Control Panel Menus Tray Menu Items cont d Tray Sequence Defines the order in which trays are used when more than one tray meets the size and type requirements The first tray of a sequence is used if it has the correct paper size type until it runs out of paper at which time the next tray in the sequence is used if it has the correct paper size type Refer to page 41 for more information on automatic tray switching Values Off no tray switching MBF 1 default when no optional trays installed MBF 2 MBF 3 MBF 1 2 MBF 1 2 3 MBF 2 1 default with only Tray 2 installed MBF 2 3 MBF 3 1 MBF 3 1 2 default with Trays 2 and 3 installed Note Only the trays that are installed in the printer appear in the tray sequence If the value is set to O the printer will print only from the tray requested by the user in the print driver even if the other trays contain the correct stock for that job Configure Custom Allows access to the setting of custom paper sizes If this parameter is OFF the following entries are not visible Custom Units Custom X and Custom Y Values Off default on Custom Units Specifies the units used to set custom paper size dimensions Values Inches Millimeters Note When set to Inches the default Paper Size value is Letter the default
81. ed Domain Name FQDN to the Dynamic Host Control Protocol DHCP server Values On default Off 9100 Timeout Sets whether timeout is observed for the AppSocket Port 9100 communications protocol Values On default Off Advanced Features and Troubleshooting Manual 23 Control Panel Menus Novell Menu Sets Novell parameters Novell Menu Items Menu Items Description Novell Enable Sets the Novell protocol Values On default Off Novell PDL Sets the default Print Description Language emulation for the Novell protocol Values Auto default PCL PostScript Novell Binary PS Sets the Novell binary mode of PostScript Values on Off default Novell Mode Sets the PServer mode for the Novell protocol Values NDS BEM NDS BEM default Frame Type Sets the frame type used for the Novell protocol Values Auto default 802 2 802 3 SNAP Ethernet II Polling Interval Sets the rate in seconds at which the PServer issues polling requests for assigned queues Values in seconds 1 29 default is 2 The value changes by 1 each time you press either Value key labeled 3 or 7 Hold down either key to scroll quickly through the values 24 Xerox Phaser 5400 Laser Printer Control Panel Menus Novell Menu Items cont d PServer Name Sets the name of the PServer in this printer a name of 2 to 47 characters in length Value
82. eee cece ee eee eee 74 Step by step setup AppleTalk 02 eee eee eee 75 Macintosh troubleshooting 1 ci0deceveederetin dene eeadcetuoeelesenetekee pete ss 77 Requirements si cvis poeten neei trenkia ieee e levee d i eetbideh ia bres 77 Macintosh quick CHECK 262i no ecG cede sich cote eeebatecegeenwerecenwetedeced 77 Macintosh troubleshooting step by step 2 02 eee eee 77 Advanced Features and Troubleshooting Manual v UNIX network SCWID 52 06exciveveriurdies bencienecredeveetesewiarbinneorenies 78 INMMOGUCHON deci io ores ania ek ee ade bike eee E E EE E eae 78 THOU ONE 5 eos ce ek oe os oe ee eee ees NAA aa 79 Getting Hell 2ivivrvsiacicesentebedtersgepuhee seul besseudeecde eeteneeeeses 79 Xerox Phaser 5400 Laser Printer CD ROM 000 eee ee teen tenes 79 Xerox Printer Management Software CD ROM 0 cece eee eee eens 79 Xerox WE SNCS Pcs cetsbencadenencwss ios acenehesusteebeteberseueddelenes 80 Maintaining and cleaning your printer 0 00 cece eee eee 81 Exterior cleaning ol duettene cites hee tetse earranan anaana 81 INtENOM CANNING osu dorsa iriiria he keeles E E kes E EO EE rede 82 Printing problems stisak eeeeoendereeee tee saul SSend ered orerereee 83 Problem The printer won t print at all or a file sent from the client server won t print 83 Problem A printed page does not look like it should 2 2 00005 83 Problem The requested font for th
83. eet Multi Bypass Feeder 500 Sheet Standard Face down Output Bin IEEE 1284 Bidirectional Parallel Interface USB Interface CentreWare administration software Unidirectional Windows 95 98 Me drivers Bidirectional Windows 2000 drivers Internet Printer Administration Embedded HTTP Server PostScript 3 Language Available Options 16 32 and 64 Mbyte EDO DRAM DIMMs 8 Mbyte Flash ROM DIMMs 2 Gbyte Hard Disk Drive 500 Sheet Feeder A4 Letter size tray 500 Sheet Feeder A3 Ledger size tray 2 000 Sheet Feeder A4 Letter size tray A4 Letter size Cassette A3 Ledger Legal size Cassette Duplex Module 1 000 Sheet Stacker Bin 96 Xerox Phaser 5400 Laser Printer Appendix B Notices and Certifications Appendix B Notices and Certifications FCC Notices USA Radio frequency This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Cha
84. either power the machine Off and then power it back On or restart the printer from the Print or Job Menus When set to Inches the default Paper Size value is Letter the default MBF Size is set to Letter the default Custom X to 8 5 inches and Custom Y to 11 inches When set to Millimeters the default Paper Size value is set to A4 the default MBF Size is set to A4 the default Custom X to 216 mm and Custom Y to 279 mm The default Form Length value in the PCL Menu is adjusted to match the Paper Size Low Toner Specifies whether to continue printing when the toner in the Laser Print Cartridge is low Values Continue default Stop Draft Adjust Controls the amount of toner saved for draft printing Values Light 67 percent default Dark 25 percent 18 Xerox Phaser 5400 Laser Printer Control Panel Menus Parallel Menu Sets options for the parallel port connection Parallel Menu Items Menu Items Description Port Enable Sets the parallel port Values On default Off Port Timeout Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence This menu item also causes an implicit job end such as Control D in PostScript or lt ESC gt E in PCL and invokes the emulation functions associated with this action e g formfeed reset etc Values in seconds 5 300 default is 30 The value changes by 1 each time y
85. entrator or MAU Connect a known good network device to it and test 4 Print a Configuration Sheet from your printer Review the Connectivity Settings and check for these things m NetWare is enabled m Frame Type matches the frame type of the desired file server Note To determine your NetWare IPX frame type type config at the Novell console screen On large networks using multiple IPX frame types it is CRITICAL that the frame type be set correctly PDL is set to your desired PDL PostScript or PCL5e or to Auto Primary Server for NetWare 3 1X only is set to the name of the server which serves the print queue you have assigned to the Phaser 5400 printer m NDS Tree for NetWare 4 1X NDS and later is set for the correct NDS tree name NDS Context for NetWare 4 1X NDS and later is set for the correct NDS Context Print Server PServer Name is set for the name selected for this Phaser 5400 printer to act as a print server m Novell Mode is correctly set 6 Ifany changes are made reset the printer Once the printer has been reset allow the printer approximately two minutes to go through self test and then log into the network server 7 Print out another Configuration Sheet to verify the items you modified were set and retained Advanced Features and Troubleshooting Manual 67 Networking Novell NetWare software step by step 1 68 Verify that CentreWare DP and a Phaser 5400 printer driver have been
86. ep by step guide to get your printer quickly up and running on the network Advanced Setup Provides a tool to service multiple file servers and queues Instant Status Enables you to select a printer from the Printer List to see what that printer is doing at any given time Remote Configuration Enables you to do most configuration and monitoring tasks from your and Management workstation Printer Upgrades Enables you to upgrade your printer from your workstation For more specific information about CentreWare DP use and operation see the CentreWare DP User Guide All the CentreWare software and documentation is on your Printer Management Software CD ROM CentreWare MC Microsoft Management Console CentreWare MC allows IP discovery of printers with an embedded web server The embedded web server for Xerox printers is CentreWare Internet Services See the following section on CentreWare Internet Services CentreWare Internet Services CentreWare Internet Services is an interactive service that extends the capabilities of CentreWare DP using Internet technology as the platform It provides another option for implementing advanced services for the configuration and management of your printer Each of the features in CentreWare Internet Services can be accessed through familiar client resident software interfaces such as the Netscape Navigator or Microsoft Internet Explorer browsers Through a web browser users and system administr
87. er Control Panel Menus Job Menu Cancels the job currently printing forces a form feed on a partially formatted job in PCL or restarts the printer Job Menu Items Menu items Description Cancel Job Cancels the PostScript or PCL job currently printing Form Feed Use when the Form Feed LED is on to force a form feed Restart Printer Reboots the printer as if the power was cycled but bypasses power on diagnostics Values Yes No default When you select Yes and press the Enter key labeled 4 you see the startup messages When the printer initialization is complete you see the Ready message Advanced Features and Troubleshooting Manual 9 Control Panel Menus Password Menu Prints or deletes proof jobs or secure jobs This menu is only available when the optional hard disk drive is installed in the printer When you see Password Menu and press either Item key labeled 2 or 6 you are prompted to enter the password Enter Password XXX After you type the four digit password for the job s using the control panel keys press the Item key labeled 2 or 6 to select one of the menu items Password Menu Items Menu items Description All Jobs Prints or deletes all jobs sent with that specific password Values Print default Delete Filename n Prints or deletes the job with that filename and that specific password Values Print default Delete 10 Xerox Phaser 54
88. er size and type but all of the trays in the sequence are empty the printer prompts you to load paper into the specified tray m Ifno trays in the sequence are set to the correct paper size and type then the remaining trays in the printer are searched If no trays can satisfy the request the printer prompts you to load paper into the specified tray Xerox Phaser 5400 Laser Printer Paper size and type Advanced Features The following table describes the paper selection process based on whether you specify the paper type plain letterhead etc paper size and or paper source for the print job using the print driver The fourth column shows which paper size and type are used based on fully or partially specified paper selection parameters Paper type Paper size Paper source Size type used Not specified Not specified Not specified Default size default type Not specified Not specified Specified not manual feed Default size Type configured in specified tray Not specified Not specified Specified manual feed Manual feed request default size manual feed Not specified Specified Not specified Default type specified size Not specified Specified Specified Specified size not manual feed Type configured in specified tray Not specified Specified Specified Manual feed request specified size Specified Not specified Not specified Specified
89. et Do not use an extension cord If you do not know whether an outlet is grounded ask an electrician to check the outlet Warning Avoid the potential of severe electrical shock by ensuring the printer is properly grounded Do not place the printer where people may step on the power cord a Do not place objects on the power cord a Do not obstruct the ventilation openings These openings are provided to prevent overheating of the printer Warning Do not push objects into slots and openings on the printer Making a contact with a voltage point or shorting out a part could result in fire or electrical shock a If you notice unusual noises or odors switch off the printer power immediately Disconnect the power cord from the electrical outlet Call an authorized service representative to correct the problem a The power cord is attached to the printer as a plug in device at the back of the printer In the event it is necessary to remove all electrical power from the printer disconnect the power cord from the power receptacle If any of the following conditions occur switch off the printer power immediately disconnect the power cord and call an authorized service representative The power cord is damaged or frayed Liquid is spilled into the printer The printer is exposed to water m Any part of the printer is damaged Maintenance Safety a Do not attempt any maintenance procedure that is not specifically described in the doc
90. fig Fuser selection inthe Tray Menu is set to On media types are available as a menu item also in the Tray Menu This enables the user to set fuser temperatures appropriately to match the requirements of each media type The following settings are available Fuser Setting Description Examples of Usage Normal Normal Temperature Ordinary Plain Paper Low Low Temperature Plastic Label High High Temperature Card Stock Fuser temperatures can be set for each paper type from the control panel except Transparency it is always on Low Temperature For optimum results temperature settings are usually based on the weight of the paper stock Once the desired fuser settings have been stored for each media type the procedure for printing on special media is as follows m Load the special media into a paper tray m Set Tray Type to match the special media loaded in the tray m From the driver properties screen choose Select Paper then set Type to match the type of special media loaded in the tray Advanced Features and Troubleshooting Manual 13 Control Panel Menus PCL Menu Sets the default configuration for the printer when printing PCL emulation jobs PCL Menu Items Menu Items Description Font Number Sets the default font in PCL Values 0 999 default is 0 Note These value numbers are assigned by the printer and should not be confused with the user defined ID numbers associated with font downloading cre
91. h and Height in Inches Millimeters or Points select the Paper Feed Direction from the drop down list and or Note Once the custom page size is used you can select the Edit Custom Page Size button to make changes 8 See page 33 for setting the printer control panel For Windows 95 98 Me NT and 2000 PCL6 operating systems 1 In your application select File and then Print Select the Xerox Phaser 5400 laser printer driver Open the Properties dialog box 2 3 4 Select the Paper Output tab 5 Click on the Select Paper button 6 Under Paper Size select Custom Paper Size from the drop down list 34 Xerox Phaser 5400 Laser Printer Advanced Features 7 In the Custom Paper Size dialog set the attributes for Width and Length in either Inches or Millimeters 8 See page 33 for setting the printer control panel Edge to edge This feature prints text and images to the physical edge of the page If not selected the printer defaults to predetermined printable areas for each paper size When printing edge to edge there may be some loss of data at the edge due to mechanical and physical restraints Collating copies When you print multiple copies of a print job you can have it collated at the printer Each copy pages 1 2 and 3 etc is printed before the next copy Otherwise the printer prints all copies of page 1 then all copies of page 2 etc If you do not have the optional hard drive and the print job r
92. he jobname The job name can be up to 16 alphanumeric characters in the range ASCII 30 through ASCII 255 lt SP gt and lt HT gt The password must contain four numeric characters 0 7 If there isn t a job name or there is a syntax error in the job name the printer assigns a default job name The job name is displayed on the control panel Password menu when you enter its associated password If there isn t a password or the password contains syntax errors the entire job is printed immediately and is not stored as a proof job The following example creates a PCL proof job with the name Sample associated with password 7777 requesting five collated sets in addition to the proof copy lt ESC gt 12345X PJL XPROOFJOB PJL XJOBPASSWORD 7777 PJL JOB NAME Sample PJL ENTER LANGUAGE PCL PJL SET QTY 5 PCL file lt ESC gt 012345X PJL EOJ lt ESC gt 012345X The printer continues processing all data after the PJL SET QTY 5 command as part of the proof job named Sample The proof job is stored on the hard disk under the name Sample with a password of 7777 as defined in the PJL XJOBPASSWORD command The PJL EOJ command signifies the end of the proof job ends The EOJ command should be followed by a UEL Deleting secure or proof jobs You use the Password Menu to print or delete secure or proof jobs 1 On the control panel press the Menu keys labeled 1 or 5 to scroll to the Pa
93. he disk for a proof job or secure job Xerox Phaser 5400 Laser Printer Control Panel Display screen The control panel s display screen m Provides access to a hierarchy of menus to configure and control the printer Access the menus by pressing the Menu keys labeled 1 or 5 For more information on the menu structure refer to page 6 Displays information about the status of the printer or the job in process Examples The printer is online and ready to accept print jobs Ready m The printer is processing data Processing m The printer is low on toner Toner Low A tray is empty in this case Tray 2 is empty and no longer being used to print Tray 2 Empty m There is a problem in this case a paper jam has occurred while feeding from Tray 3 Tray 3 Jam Open Tray 3 Refer to the Messages section starting on page 87 for a table of display screen messages and what action you need to perform to solve the problem Advanced Features and Troubleshooting Manual 3 Control Panel Control panel keys The control panel keypad consists of eight keys identified with international symbols and or labeled in English The keys are also numbered 0 through 7 On Line Menu Up Item Up Value Up S O D Enter Menu Down Item Down Value Down S O O Using the keys to bring the printer online take the printer offline m When the printer i
94. he job name is displayed on the control panel s Password menu when you enter its associated password If there isn t a password or the password contains syntax errors the job is discarded not printed The following example creates a Secure Job named Bond with a password of 0007 lt ESC gt 12345X PJL XSECUREJOB PJL XJOBPASSWORD 0007 PJL JOB NAME Bond PJL ENTER LANGUAGE PCL PCL file lt ESC gt 012345X PJL EOJ lt ESC gt 012345X The printer processes all data following the PJL ENTER LANGUAGE PCL command as part of the Secure Job named Bond The job is stored on the hard disk under the name Bond with a password of 0007 as defined in the PJL XJOBPASSWORD command The PJL EOJ command signifies the end of the secure job The EOJ command should be followed by a UEL command Collated set jobs can be created without a driver by using the Select Collated Sets PJL command PJL SET QTY described in Appendix C Unique Printer Commands Advanced Features and Troubleshooting Manual 57 Hard Disk Drive and Memory DRAM and Flash ROM Creating proof jobs without the driver If the driver does not have a proof job feature you can create a proof printing job in both PCL and PostScript by preceding the job with the following PJL commands PJL XPROOFJOB PJL XJOBPASSWORD number These commands must be immediately followed by a standard PJL JOB command that includes t
95. hether the printer has been set for U S Letter or European A4 measurement units Source Printer will feed from the tray containing the default paper type Disk Directory Prints a copy of the disk directory which lists disk statistics and the disk file system directory including fonts and forms This item appears only if the optional hard drive is installed One copy is printed regardless of the Print Quantity value in the System Menu Note This option is only available if the Flash DIMM is installed Flash Directory Prints a copy of the flash directory One copy is printed regardless of the Print Quantity value in the System Menu Note This option is only available if the Flash DIMM is installed 26 Xerox Phaser 5400 Laser Printer Control Panel Menus Print Menu Items cont d Fault History Prints a copy of the fault history log which lists the last 100 faults that occurred in the printer One copy is printed regardless of the Print Quantity value in the System Menu Note The Fault History is intended mainly for use by service technicians Usage Profile Prints a Usage Profile sheet using the PCL default paper and type The number for Print Quantity is ignored Display Faults Displays on the control panel screen the last 100 fault conditions logged by the printer one by one Log entries 1 100 can be selected This complements the Fault History option which can be used by a servic
96. ify that the Primary Server is set NetWare 3 1X only Primary Server should have been set during initial queue setup and installed using CentreWare DP If it is not set use CentreWare DP to set it and reset the printer Note Setting the Primary Server is extremely important on large networks 7 Ifthe above quick checks fail to fix the Network Print problem refer to the Xerox web site at www xerox com officeprinting support 70 Xerox Phaser 5400 Laser Printer Networking Windows 95 98 Me troubleshooting This troubleshooting section assumes m You have loaded a Phaser 5400 printer PCL or PostScript print driver You have printed and retained a current copy of the Configuration Sheet 1 From a workstation desktop use the right mouse button and select Network Neighborhood With the left mouse button select Properties from the cascade menu 2 The Network dialog should appear Select the Configuration tab 3 Check the list of installed network components for the following items Client for Microsoft networks m Xerox TCP IP Port Monitor 4 Ifyou have elected to run CentreWare DP make sure of the following Novell Networks You are required to load Novell IntraNetWare Client or Microsoft Client for IPX networks TCP IP Networks No additional software is required but your printer must have a valid TCP IP address assigned 5 Ifany of the above protocols or services are not installed install any components n
97. inting Product and supplies information Downloading printer drivers Finding your local reseller On line documentation www xerox com officeprinting infoSMART The infoSMART Knowledge Base is the same troubleshooting knowledge database used by Xerox Customer Support staff to provide the latest technical information on Application issues Networking issues Printer errors Print quality issues Troubleshooting www xerox com officeprinting support Technical support information www xerox com officeprinting contacts Local sales and support centers 80 Xerox Phaser 5400 Laser Printer Troubleshooting Maintaining and cleaning your printer Cleaning the exterior and interior of the printer as described in this section will help keep your printer in optimum working condition Exterior cleaning Clean the exterior of the printer about once a month using a soft slightly damp cloth For stubborn stains soak the cloth in a mild detergent solution and squeeze out the excess water before cleaning Always finish by wiping the printer again with a soft dry cloth Caution Use only water or mild detergent on exterior surfaces Do not use cleaning alcohol or other volatile substances that may discolor crack or deform the printer casing 3925 104 Advanced Features and Troubleshooting Manual 81 Troubleshooting Interior cleaning Caution Be sure to power off the printer and disconnect the power cord before clea
98. ized service representative Telephone Support personnel will work to resolve issues professionally and quickly however the Customer must reasonably assist Xerox or its authorized representative If telephone support is unsuccessful Xerox or its authorized service representative will provide warranty repair at Customer s site without charge as provided below E Service is available within the customary on site service area in the United States and Canada for products purchased in the United States and Canada E Inside the European Economic Area service is available within the customary on site service area for products purchased in the EEA a Outside the US Canada amp EEA service is available within the customary on site service area in the country of purchase Xerox reserves the right to charge for on site service in exceptional cases A description of the customary on site service area may be obtained from the local Xerox Customer Support Center or authorized Xerox distributor On site service is at Xerox or its authorized service representative s sole discretion and is considered an option of last resort If the Customer s product contains features that enable Xerox or its authorized service representative to diagnose and repair problems with the product remotely Xerox may request that the Customer allow such remote access to the product In the maintenance of the product Xerox may use new or equivalent to new parts or assemb
99. leted after printing the first copy of the partial job m Delete fonts macros or secure and proof jobs to make space on the hard disk Download Failed Please Reboot A problem occurred while downloading printer operating code Printing may continue after rebooting Reboot and try downloading again Download Passed Please Reboot The downloading process has passed and the printer must be rebooted for changes to take effect m Reboot the printer Downloading Please Wait The printer is being loaded with new operating code m Please wait Duplex Jam Open A paper jam has occurred in the Duplex Module Rear Cover m Open the printer s rear cover then refer back to the control panel for further messages Duplex Unit Fail The Duplex Module has failed or is not installed properly Printing from the or Removed Duplex Module cannot continue m Remove and re install the Duplex Module m Ifthe Duplex Module still fails contact your Customer Support Center Enter Password _XXX Appears when using the Password Menu to print or delete secure and proof jobs Jobs Print or Jobs Delete m Enter a valid 4 digit password using the control panel s keys then proceed to print or delete the secure and proof jobs that have that password m If you want to exit the Password menu press the Menu keys labeled 1 or 5 To exit the menu system press the On Line key labeled 0 Exit Jam Open Rear a
100. lies for equal or improved quality All defective parts and assemblies become the property of Xerox Xerox at its option may request the return of these parts Consumables Warranty Xerox warrants that laser print cartridges will be free from defects in materials and workmanship for a period of one 1 year from date of installation All other Customer Replaceable Consumables CRCs will be covered for a period of ninety 90 days six 6 months where longer periods are required by law from the date of installation but not more than one 1 year from date of shipment Under this warranty the Customer must notify Xerox or its authorized service representative of the defect before the expiration of the warranty period XEROX MAY REQUIRE THAT THE DEFECTIVE CRC BE RETURNED TO A DESIGNATED XEROX DEPOT OR THE XEROX REPRESENTATIVE FROM WHICH THE CRC WAS ORIGINALLY PURCHASED Claims will be handled according to the current Xerox procedure These warranties shall not apply to any defect failure or damage caused by improper use or improper or inadequate maintenance and care Xerox shall not be obligated under these warranties a to repair damage resulting from attempts by personnel other than Xerox representatives to install repair or service the product unless directed by a Xerox representative b to repair damage malfunction or degradation of performance resulting from improper use or connection to incompatible equipment or memory c to repai
101. ls the advanced features available To review the options installed on the printer you can print the Configuration Sheet from the printer s control panel 1 Press the Menu keys labeled 1 or 5 to scroll to the Print Menu 2 Press the Item keys labeled 2 or 6 to scroll to Config Sheet 3 Press the Enter key labeled 4 The Configuration Sheet should print When you print a job you can use the print driver to select Paper source the input tray from which to draw paper or other print media Paper size and media to use refer to the User Guide for instructions Orientation Number of copies Output bin where the print job is delivered If you install the custom PCL5e PCL6 or PostScript print driver that came with your printer in a Windows environment the print driver may also contain the following advanced features m Single sided simplex or two sided duplex printing if you have the optional Duplex Module refer to the User Guide for instructions Print quality modes see page 31 Draft mode which reduces the amount of toner required per page at the expense of lower print quality intended for occasional proof printing of high density documents see page 32 m First page different which enables the selection of a different paper source and media type for the first page of your document refer to the User Guide for instructions Custom size paper see page 33 Collating copies see page 35 m
102. lure Power Off On The printer controller memory has failed printing cannot resume m Perform a Memory Check by powering OFF the printer then powering it ON again m Ifthe problem persists contact your Customer Support Center Menu Locked A sub menu has been locked and the user is prohibited from making any changes to the configuration parameters in the sub menu m The menu can only be unlocked with a PJL command or SNMP tool such as CentreWare DP or through CentreWare Internet Services Motor Failure The printer motor has failed printing cannot resume Power Off On m Power OFF and ON the printer m Ifthe problem persists contact your Customer Support Center No Jobs The Password Menu has been invoked a password has been entered and Press Menu there are no secure jobs with this password in the print queue 90 Xerox Phaser 5400 Laser Printer Control Panel Messages Error Description and corrective action NV Memory Fail Power Off On Nonvolatile memory on the printer controller has failed and printing cannot resume m Power OFF and ON the printer m Ifthe problem persists contact your Customer Support Center Offline The printer is offline not in menu mode and without any fault conditions Offline does not mean the printer is disconnected from a host It means page formatting and printing are halted m To put the printer online press the On Line key labeled 0 m To
103. m Menu System Menu Language For some menus the menu item indicates the action to be taken Other menu items require a value 1 Appears only when the Hard Drive is installed 2 Appears only when Reset Mode is enabled The On Line and Enter keys are held down simultaneously at Power On 6 Xerox Phaser 5400 Laser Printer Control Panel Menus 3 Ifthe menu item doesn t need a value press the Enter key labeled 4 to select that menu item 4 Ifa value is needed for the menu item press the Value key labeled 3 or 7 to select the appropriate value for the menu item The following sample control panel screen shows the Italiano value for the Language menu item of the System Menu Language Italiano If the list of values is long you can scroll quickly by holding down either Value key 5 Press the Enter key to select that value for the menu item To exit the menu system m Press the On Line key labeled 0 The control panel screen displays Ready Ready Notes If you press the On Line key before pressing the Enter key in Step 5 the new value will not be saved After 60 seconds of inactivity no key has been pressed the printer automatically exits the menu system Advanced Features and Troubleshooting Manual 7 Control Panel Menus Control panel menu indicators Two menu indicators and are used to furnish information about menu item values m The in
104. mp Top Cover A paper jam has occurred at the exit path to an output bin m Open the printer s rear and top covers then refer back to the control panel for further messages Fan Failure Power OFF NOW The fan is not working m Power OFF the printer immediately and contact your Customer Support Center Flash Error Format Flash A Flash Memory error was found m Format flash memory as per the instructions on page 53 m Ifthe problem persists contact your Customer Service Center 88 Xerox Phaser 5400 Laser Printer Control Panel Messages Error Description and corrective action Flash Full The capacity has been exceeded when loading fonts or macros to the optional flash memory DIMM Flushing Tells you that the PostScript print job could not be printed and is being lt Job Name gt parsed out and discarded This message remains on the display until the job being flushed is complete which may require additional data to be sent from the host This may require correcting and resubmitting the job to the printer Format Failed Disk Locked A problem occurred during disk formatting Printing may continue but use of the disk is locked out m Try unlocking the disk via a PJL or SNMP command or through CentreWare Internet Services and reformatting the disk again or replace it Fuser Failure Power Off On The Fuser has failed printing cannot resume m Power OFF and Power ON the printer
105. ms Actions Use paper that is between 16 28 lb 60 105 g m for opacity and feed reliability m Since duplex printing can reduce the life of the printer s components the components may need to be replaced more often and the printer may require more frequent cleaning Advanced Features and Troubleshooting Manual 85 Troubleshooting Diagnostic LED flash sequences When the printer is powered ON it runs a sequence of self test diagnostics Some failures are detected in these tests and are identified by a flashing sequence indicated on the system controller diagnostic LED located on the controller board at the rear of the printer Flash sequence Description and corrective action 1 flash 1 second 1 flash etc A System controller CPU fault has occurred m Contact your Customer Support Center 2 flashes 1 second 2 flashes etc A Base RAM fault has occurred m Contact your Customer Support Center 3 flashes 1 second 3 flashes etc A ROM fault has occurred m Contact your Customer Support Center 4 flashes 1 second 4 flashes etc An ASIC or timer fault has occurred m Make sure the controller board is firmly seated m Ifthe problem is not resolved contact your Customer Support Center 5 flashes 1 second 5 flashes etc A resolution enhancement self test fault has occurred m Contact your Customer Support Center 6 flashes
106. n 6 Control panel menu indicators aes c cece eee eee eee eeees 8 Control panel l ckS isi 2c esicceids peebued destes annunin eua HEr DEAE En eee 8 JOD MENUS cartenpevd ives oie eke rete debeteesene Gre AE Geheeeckeceesebeter 9 Password Men seseriai a E a eaa henge E Ea K e ens acoder mete ees 10 Tray Menu ecco tec etacd reeni ra EEEE EEEE EEA dah EEEE ENEE EES bbes 11 PCL MENU icri setea cree ter gebee you eke kipe Ee bebe ee babar Wehbe Ee eee Ey 14 System STU a secchs ccs sist os cn te las aul p kEi paa e a E gs means EE reg mle a Se 16 Patallel Men 24 2 cutie teiwiunsin nessa bet tertbarea te bhecuvekeeeetaelesaness 19 USB MOU cc eta be ob bene nes ee eke be hee eed dee ob EET ebe eee eee DE nN 20 Eth emet Menu ecco ent ent oeet tenes week olen eee Keke Meeed de eR eke eee EE Eei 21 Novell Ment ses inet stort a aata aaa a a Ba aa E a a Ea E aya ve EE AAE S des 24 Print MOM coaer E a E E T 26 Reset MENU ewe te dca chee eee EREE ae ha eee ee eet eee ENEE a 28 Advanced Features and Troubleshooting Manual ili Advanced Features 0 0 c cece cece eee eee eee e ene eeneeenaas 30 Print quality modes a che tt eeaciecedeeeecereaeletie ear ecteneceeeecesactiens 31 Draft MOdG i 2 sistess ed sis tae nd bare heat te nee tees borane behead 4S 32 Pilot pase diferent oct dcecean ccedesedeeceeeeeebrsa ni eee teOe bee ee ne EET OESE aa oe 32 Custom size paper 2 c cece ee eee eee eee eee ees 33 PUge4O CdRe sc oc
107. ng Manual 37 Advanced Features For Windows 95 98 Me PS PCL5e operating systems 1 In your application select File and then Print Select the Xerox Phaser 5400 laser printer driver Open the Properties dialog box 2 3 4 Select the Layout Watermark tab 5 Under Pages per side select Booklet Printing from the drop down list 6 Adjust booklet format by checking Right to Left and or inputting the dimensions for Gutter and Creep For Windows 2000 and Windows NT PS PCL5e operating systems 1 In your application select File and then Print Select the Xerox Phaser 5400 laser printer driver Open the Properties dialog box 2 3 4 Select the Advanced tab 5 Under Document Options select Booklet Layout 6 Select Enabled 7 Under Booklet Layout change the Fold Setting by selecting either On Left or On Right For Windows NT PCL6 operating system 1 In your application select File and then Print Select the Xerox Phaser 5400 laser printer driver Open the Properties dialog box 2 3 4 Select the Document Options tab 5 Select the Booklet Creation radio button 6 Under Booklet Creation Option set the dimensions for Gutter and Creep 38 Xerox Phaser 5400 Laser Printer Advanced Features Watermark The watermark feature allows you to have the printed output contain background text independent of that provided by the printing application across the first page or every page of a document The d
108. nges or modifications to this equipment not specifically approved by the Xerox Corporation may void the user s authority to operate this equipment Shielded cables must be used with this equipment to maintain compliance with FCC regulations Advanced Features and Troubleshooting Manual 97 Appendix B Notices and Certifications Certifications Canada 60 HZ 115V The equipment is listed by the Underwriters Laboratories UL 1950 and approved by Underwriters Laboratories to meet Canadian Standards Association Certification requirements CSA22 2 No 950 98 Xerox Phaser 5400 Laser Printer Appendix B Notices and Certifications European Markets CE Class A The CE marking applied to this product symbolizes Xerox s declaration of conformity with the following applicable directives of the European Union as of the dates indicated January 1 1995 Council Directive 73 23 EEC amended by Council Directive 93 68 EEC Approximation of the laws of the member states related to low voltage equipment January 1 1996 Council Directive 89 336 EEC Approximation of the laws of the member states related to electromagnetic compatibility A full declaration defining the relevant directives and referenced standards can be obtained from your Xerox representative WARNING In order to allow this equipment to operate in proximity to Industrial Scientific and Medical ISM equipment the external radiation from ISM equipment may have
109. ning the interior of the printer The Fuser area becomes very hot in operation It is best to wait at least 15 minutes for the printer to cool off before attempting to clean the interior of the printer After removing a paper jam or replacing the Laser Print Cartridge remove any paper scraps and wipe off paper dust with a dry clean cloth 3925 102 3925 103 82 Xerox Phaser 5400 Laser Printer Troubleshooting Printing problems Problem The printer won t print at all or a file sent from the client server won t print Actions Check with your network administrator to see that the printer is powered up connected to the network and that the network is operational Check the control panel display screen for paper jam door open or other messages m Ifthe port parallel or network the printer is connected to is disabled enable it Print the Configuration Sheet see page 30 and check the port you are using to see if the Port Enable menu item in the appropriate interface menu is set to On If it is set to Off set it to On and try again Note If you enable a port that was disabled you must reboot the printer m Ifthe printer has printed recently try printing a Configuration Sheet see page 30 If it does not print contact your Customer Support Center If the Configuration Sheet prints check to see that the printer is configured properly m Ifthe printer is configured properly check the Configuration
110. nloading fonts 53 downloading forms 53 downloading macros 53 E edge to edge 35 envelopes control panel settings 12 error codes 87 ethernet menu 21 23 F FCC notices 97 first page different 32 flash memory description 52 initializing 53 usage downloading fonts 53 downloading forms 53 downloading macros 53 font download utility 53 fonts base printer 50 downloading 53 PostScript 51 Advanced Features and Troubleshooting Manual 107 Index forms downloading 53 G getting help 79 web sites 80 H hard disk drive description 52 initializing 52 usage downloading fonts 54 downloading forms 54 downloading macros 54 printing secure proof jobs 57 58 indicator lights 2 infoSMART knowledge base 80 Internet see CentreWare Internet Services J job menu 9 L LEDs diagnostics 86 local sales and support 80 low voltage approval 100 M Macintosh driver installation 74 first time install 76 reconfigure existing printer 76 step by step AppleTalk 75 troubleshooting 77 macros downloading 53 MaiLinx Mail send and receive 47 menus ethernet menu see ethernet menu 108 job menu see job menu locking 8 main menu see main menu Novell menu see Novell menu parallel menu see parallel menu password menu see password menu PCL menu see PCL menu print menu see print menu reset menu see reset menu setting options 6 7 system menu see system menu tray menu see tray menu USB menu see
111. nter re enters Demo Mode automatically every time the power is cycled Exit Demo Mode by powering on the printer while holding down the On Line and Enter keys labeled 0 and 4 Delete All Jobs Deletes all secure jobs from the hard disk This menu item only appears if the optional hard drive is installed Values Yes No default Disk Initialize Initializes the hard disk This menu item only appears if the optional hard drive is installed Values Yes No default Note This is ignored if the disk is locked write protected via a PJL or SNMP command Disk Format Formats the hard disk drive and forces a Printer Restart This menu item only appears if the optional hard drive is installed Values Yes No default Normally you only use this menu item if the disk was not already formatted If used on a formatted disk it will write over any existing data on the disk Note This is ignored if the disk is locked write protected via a PJL or SNMP command 28 Xerox Phaser 5400 Laser Printer Control Panel Menus Reset Menu Items cont d Flash Format Formats the flash memory and forces a Printer Restart This menu item only appears if the optional flash memory is installed Values Yes No default Advanced Features and Troubleshooting Manual 29 Advanced Features Advanced Features After you install the print driver you specify the configuration of the printer which contro
112. ou press either Value key labeled 3 or 7 Hold down either key to scroll quickly through the values Parallel PDL Sets the default Print Description Language emulation for the parallel port Values Auto default PCL PostScript Binary PS Sets the binary mode of PostScript for jobs received on this port Values On Off default Bidirectional Sets bidirectional communications through the parallel port Values On default Off Advanced Features and Troubleshooting Manual 19 Control Panel Menus USB Menu Sets options for the USB port connection USB Menu Items Menu Items Description Port Enable Sets the USB port Values On default off Port Timeout Sets the time for determining when to end an incomplete print job and poll the next port in the polling sequence This menu item also causes an implicit job end such as Control D in PostScript or lt ESC gt E in PCL and invokes the emulation functions associated with this action e g formfeed reset etc Values in seconds 5 300 default is 30 The value changes by 1 each time you press either Value key labeled 3 or 7 Hold down either key to scroll quickly through the values USB PDL Sets the default Print Description Language emulation for the USB port Values Auto default PCL PostScript Binary PS Sets the binary mode of PostScript for jobs received on this port Values On Off default Bidire
113. per Size Sets the default paper size used in PCL Values Statmt 5 5x8 5 in A4 210x297 mm Exec 7 25x10 5 in A3 297x420 mm Letter 8 5x11 in B5 JIS 182x257 mm Legal 8 5x14 in B4 JIS 257x364 mm Folio 8 5x13 i in Com10 4 1x9 5 in Ledger 11x17 in C5 162x229 mm A6 105x148 mm DL 110x220 mm A5 148x210 mm Monarc 3 8x7 5 in The default paper size is Letter when Inches is set and A4 when Millimeters is set as the System Menu s Defaults value Paper Type Sets the default paper type used in PostScript and PCL Values Plain default Color Preprinted Cardstock Letterhead Envelope Transparency User Type 1 if loaded Prepunched User Type 2 if loaded Labels User Type 3 if loaded Bond User Type 4 if loaded Recycled User Type 5 if loaded Page Policy Sets the printer to automatically select an alternate paper size and or type if the requested size and or type is not loaded If the paper requested for a print job is not loaded before the time specified by Page Timeout the printer either stops or searches the trays in the order defined by the Tray Sequence item in the Tray Menu for an alternate paper to use Values Off default printer stops and requests paper of the correct size and type applies to PCL but not always PostScript jobs Ignore Type printer ignores the paper type Ignore Size printer ignores the paper size Ignore Size Typ printer ignores the paper size and type 16
114. printer icon and select Properties 11 Select the Ports tab 12 Verify the AppleTalk name in the Print to the following port list If necessary re select the correct name 13 Start an application and send a print job to the printer If printer still does not print refer to the Xerox web site at www xerox com officeprinting support Advanced Features and Troubleshooting Manual 73 Networking Macintosh network setup Macintosh driver installation Note Installing a Macintosh driver can also be accomplished in CentreWare DP CentreWare MC or CentreWare IS Refer to page 46 for more information Requirements m A working knowledge of the Macintosh 8 0 or higher operating system m Xerox Phaser 5400 Laser Printer CD ROM Driver installation for Macintosh system 8 0 1 Insert the CD ROM in your computer s CD ROM drive 2 Double click on the disk icon 3 Double click on the installer icon 4 Follow the installation instructions when prompted Note For more up to date information on installing your Phaser 5400 printer driver refer to the ReadMe file 74 Xerox Phaser 5400 Laser Printer Networking Step by step setup AppleTalk Configuring EtherTalk at the control panel To enable the EtherTalk protocol at your printer s control panel follow these steps 1s 6 Press Menu Up or Menu Down until you see Menus Ethernet Menu Press Item Up or Item Down until you see Ethernet Menu EtherTalk Enable
115. r damage malfunction or degradation of performance caused by the use of non Tektronix Xerox printer supplies or consumables or the use of Tektronix Xerox supplies not specified for use with this printer d to repair a product or CRC that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product or CRC e to perform user maintenance or cleaning or to repair damage malfunction or degradation of performance resulting from failure to perform user maintenance and cleaning as prescribed in published product materials f to repair damage malfunction or degradation of performance resulting from use of the product in an environment not meeting the operating specifications set forth in the user manual g to repair this product after the limit of its duty cycle has been reached all service thereafter shall be billed on a time and material basis h to replace CRCs that have been refilled are used up abused misused or tampered with in any way THE ABOVE WARRANTIES ARE GIVEN BY XEROX WITH RESPECT TO THIS PRODUCT AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY OTHER WARRANTIES EXPRESS OR IMPLIED XEROX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION XEROX RESPONSIBILITY TO REPAIR REPLACE OR OFFER A REFUND FOR DEFECTIVE P
116. rinter has a total of 80 PCL fonts 39 PostScript fonts and 1 bitmap font refer to page 50 for a complete list Additional fonts can be downloaded to the printer with m the Font Download Utility m the PCL5e driver s Font Installer option or PjLcommands Font Download Utility The Font Download Utility is a Windows based graphical user interface tool It downloads fonts single double byte to the hard disk or flash memory In PostScript the supported font types are Type 1 Type 2 and Forms In PCL the supported font types are HP PCL fonts Bitmap Scalable and Macros Windows TrueType fonts can also be downloaded in PostScript Type 1 ASCII The Font Download Utility can print a list of the fonts currently loaded on the printer s optional hard disk and flash memory This utility is supported on Windows 95 98 Me NT4 0 and Windows 2000 It can be installed from the printer s software CD ROM Note Printer drivers have no knowledge of the fonts downloaded by the Font Download Utility PCL5e driver The printer drivers provide you with the ability to download fonts forms and PCL5e macros to memory to the optional hard drive or to optional flash memory To download fonts you must first install the appropriate Windows 95 98 Me Windows 2000 Macintosh or Windows NT drivers To download macros you must install the Windows PCL 5e driver Advanced Features and Troubleshooting Manual 53 Hard Disk Drive and
117. river enables you to create a watermark by specifying the text its font size position on the page and rotation angle You can save the watermark for use on any document For Windows 95 98 Me PS PCL5e operating systems 1 In your application select File and then Print 2 Select the Xerox Phaser 5400 laser printer driver 3 Open the Properties dialog box 4 Select the Layout Watermark tab 5 Under Watermark select the appropriate watermark from the list or click the New button to create your own text 6 Check for First Page Only Print in Foreground or Outline Only For Windows 2000 and Windows NT PS operating systems 1 In your application select File and then Print Select the Xerox Phaser 5400 laser printer driver Open the Properties dialog box Select the Advanced tab Under Document Options select Watermark Select Enabled a pu SS PM Under Watermark you can adjust the Text Font Size Angle and Color for your watermark For Windows NT PCL6 operating system 1 In your application select File and then Print Select the Xerox Phaser 5400 laser printer driver Open the Properties dialog box Select the Watermarks tab we wo Under Watermark select the appropriate watermark from the drop down list or create your own text Check for On First Page Only Transparent Text or As Outline Only Use the x and y scrollbars to position the watermark on the page 8 Click the Add button to save th
118. s XRX_ lt macaddress gt default A Z 0 9 hyphen and underscore _ Note Once the control panel shows PServer Name on the top line use the Value keys labeled 2 or 6 to scroll to the desired value at the cursor location To move the cursor use the Item keys labeled 3 or 7 Thus you can change characters within the Pserver name rather than having to re enter the entire name From any cursor position you can null out delete to the end of the string by selecting the space character with either Value key and then pressing the Enter key labeled 4 Primary Server Sets the name of the Primary file server a name of 2 to 47 characters in length Values Null default A Z 0 9 hyphen and underscore _ Note Once the control panel shows Primary Server on the top line use the Value keys labeled 2 or 6 to scroll to the desired value at the cursor location To move the cursor use the Item keys labeled 3 or 7 Thus you can change characters within the server name rather than having to re enter the entire server name From any cursor position you can null out delete to the end of the string by selecting the space character with either Value key and then pressing the Enter key labeled 4 NDS Tree Sets the NDS Tree character string from 0 to 63 characters in length Values Null A Z 0 9 hyphen and underscore _ Note Once the control panel shows NDS Tree on the top line use the
119. s 85 infoSMART web site 80 local sales and support 80 Macintosh 77 quick check 77 step by step 77 maintenance and cleaning 81 Novell NetWare 66 hardware step by step 67 quick check 66 software step by step 68 printing problems 83 85 tech support 80 Windows 70 quick check 70 Win 95 98 Me 71 Win NT 4 x 72 AppleTalk 73 U UNIX setup 78 documentation 78 USB menu 20 user safety summary xi W warranty consumables x printer ix watermark 39 Windows Win 95 98 Me troubleshooting 71 Win NT 4 x troubleshooting 72 X Xerox web sites 80 Advanced Features and Troubleshooting Manual 109 THE DOCUMENT COMPANY XEROX www xerox com officeprinting 721P58010
120. s at Power ON and may display after the cover has been opened for some time or when the printer is exiting Power Saver mode 94 Xerox Phaser 5400 Laser Printer Appendix A Xerox Phaser 5400 Laser Printer Specifications Appendix A Xerox Phaser 5400 Laser Printer Specifications Imaging Method Exposure System Image Resolution Warm Up Time Continuous Print Speed Printable Area Processor Maximum Monthly Duty Cycle Nominal Voltage Nominal Frequency Power Consumption Noise Level Temperature Relative Humidity Dimensions Weight Memory Capacity Advanced Features and Troubleshooting Manual Electro Photography Semiconduction laser beam laser diode scanning 600 x 600 dpi 1200 x 1200 dpi 1200 image quality Less then 60 seconds after power ON 40 ppm Full size of the paper Motorola Power PC 266 MHz Up to 200 000 impressions 100 120 V or 220 240 V 50 60 Hz Less than 1440 W 110 V or 1500 W 220 V during operation Power Saver mode operational after specified period of not printing 15 30 60 90 120 minutes or Off 49 5 dBA continuous running 35 dBA in standby 5 35 degrees C 41 95 degrees F during operation 15 to 85 during operation H x W x D 395 x 490 x 460 mm 15 x 20 25 x 18 inches 27 kg 60 lbs without any packaging materials 192 Mbyte 95 Appendix A Xerox Phaser 5400 Laser Printer Specifications Factory Provided Features m 500 Sheet Standard Input Tray 150 Sh
121. s online and not in the menu system press the On Line key labeled 0 to take the printer offline All pages currently in the paper path are printed and then printing pauses until the printer is brought online again m When the printer is online and in the menu system press the On Line key to exit the menu system The printer stays online When the printer is offline press the On Line key to bring the printer online m When printer is offline and in the menu system press the On Line key to exit the menu system and bring the printer online Using the keys for menus 1 Press the Menu keys labeled 1 or 5 to enter the menu system and scroll through the menus 2 Press the Item keys labeled 2 or 6 to scroll through the menu items for the selected menu 3 Ifthe menu item has a value Use the Value keys labeled 3 or 7 to scroll through the values of the selected menu item 4 Press the Enter key labeled 4 to enter the current value for a menu item or if the menu item doesn t take a value performs the selected action specified by the menu item such as printing the PCL Font List from the Print menu 5 Press the On Line key labeled 0 to exit the menu system For more information on the menus refer to Control Panel Menus starting on page 6 4 Xerox Phaser 5400 Laser Printer Control Panel Using the keys when a paper mismatch condition exists 1 Press the Value keys labeled 3 or 7 to scroll through the trays to
122. se any part of this warranty to be void In this warranty material an implied condition or warranty the exclusion of which from a contract with a Consumer as defined in the Acts would contravene any provision of the Acts or cause any part or all of this warranty to be void is called a Non excludable Condition To the full extent permitted by law Fuji Xerox sole and total liability to the customer for a breach of any Non excludable Condition including for any consequential loss suffered by the customer is limited except as otherwise stated herein to at Fuji Xerox option replacing or repairing the goods or resupplying or paying the cost of the resupply of the services in respect of which the breach occurred Subject to the above all conditions and warranties which would or might otherwise be implied in a Consumer contract whether by operation of statute inference from circumstances industry practice or otherwise are excluded User safety summary Your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements Attention to the following notes will ensure the continued safe operation of your printer Electrical Safety a Use the power cord supplied with your printer a Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal a Plug the power cord directly into a properly grounded electrical outl
123. sed in PCL Values Portrait default Landscape Form Length Sets the default number of lines per page used in PCL This value is linked to paper size Whenever the paper size is changed the Form Length is recalculated using the formula Form Length logical page length in inches 1 inch 6 Values 005 128 default is 60 when inches is set and 64 when millimeters is set as the System Menu s Defaults value Note The form length changes incrementally by 1 each time you press either the Value key labeled 3 or 7 To scroll quickly through the values hold down either key Line Termination Causes an additional carriage return after every Line Feed that appears in the PCL text lt LF gt lt CR gt lt LF gt line termination mode Values Off default on Advanced Features and Troubleshooting Manual 15 Control Panel Menus System Menu Sets general printer features System Menu Items Menu Items Description Language Sets the language used for control panel display messages and generated reports Configuration Sheet PCL Font List etc Values Deutsch Cesky Svenska English Dansk Espafiol Nederlands Frangais Magyar Italiano Polski Portugu s BRA Romana Pycckun Suomi Note English is the initial value which is used when the printer is powered up for the first time However even when you perform a Factory Default reset the language setting won t change back to English Pa
124. select menus press the Menu keys labeled 1 or 5 Open Rear Tray Dr m Open rear tray door of the 2000 Sheet Feeder and remove the paper jam Clear Paper Path m Close all covers and trays then refer back to the control panel for further messages Open Stacker Door Follows a paper jam at the Stacker Bin Clear Paper Path m The jam access door on the back of the Stacker Bin must be opened and paper removed from the paper path m Close all covers and trays then refer back to the control panel for further messages PCL The current PCL job cannot print because it exceeds available memory Out of Memory m Split the job into smaller jobs m Install additional memory Paper Jam Open Top Cover A paper jam has occurred inside the top cover m Open the printer s top cover then refer back to the control panel for further messages Paper Size Jam Open Rear Cover The size of the paper fed into the printer was not the size expected by the printer causing a jam m Load any tray with the size requested in the job printing m Check the Multi sheet Bypass Feeder size menu to confirm that the setting reflects the size currently loaded in it m Check that the paper side guides are adjusted to the paper stacks in all trays m Open the printer s rear cover then refer back to the control panel for further messages Please Wait An operation that takes time is proceeding m Please wait until the opera
125. ssword Menu 2 Press the Item keys labeled 2 or 6 to scroll to the password prompt 3 Use the number keys to enter the 4 digit password for the job s you want to print completely 4 Press the Item keys labeled 2 or 6 to select either A11 Jobs ora particular jobs with this password 5 Press the Value keys labeled 3 or 7 to select either Print or Delete 6 Press the Enter key labeled 4 Press the On Line key labeled 0 to exit the menus 58 Xerox Phaser 5400 Laser Printer Networking Networking Connecting to your network Setting a TCP IP address Your Phaser 5400 printer can be set up on a variety of TCP IP networks There are several ways in which your printer can be assigned a TCP IP address depending on your network m Static Addressing TCP IP address is assigned manually by the System Administrator Dynamic Addressing RARP BOOTP TCP IP address is assigned automatically by the Server m Dynamic Addressing DHCP Dynamic Host Resolution Protocol TCP IP address is assigned automatically by the Server m Dynamic Domain Name System DDNS is the ability to automatically update a DNS server when an IP address is automatically assigned from a DHCP server to a network device Note DDNS only works if DHCP and DNS servers are running and DNS gets updated from DHCP For setting a TCP IP address refer to the Quick Network Install Guide Determine which method is appropriate to use for your network and follow
126. stScript Values Off On default Note Although the printer can address edge to edge there is a 4 mm border on all sides where print quality cannot be guaranteed Resolution Sets the default resolution for PCL6 and PostScript jobs PCL5e is always set to 600x600 Values 600x600 default 1200 Quality 1200x1200 Advanced Features and Troubleshooting Manual 17 Control Panel Menus System Menu Items cont d Output Timeout Specifies whether the printer waits after a bin is filled or directs output to an alternate bin Values Off printer waits after a bin is filled On default printer directs output to an alternate bin Output Dest Sets the default paper output destination for PCL and PostScript jobs Values Standard Bin default Stacker Bin only shown if optional stacker bin is installed Print PS Errors Specifies whether to print an error page whenever a PostScript error occurs even if the PostScript job has an error handler that may create a separate page Values Off default on Power Saver Specifies the number of minutes of inactivity before the printer enters a low power state Values in minutes Off never enter Power Saver mode 15 30 60 default 90 120 180 Defaults Specifies the type of factory defaults to use when a printer reset is performed Values Inches Millimeters Notes For these changes to take place you must
127. t Up This feature forces the printer to print the specified number of pages per side on a single physical sheet of paper It is useful for previewing a document s layout You can specify 1 2 4 For 1 2 3 4 5 For ie 2 3 4 5 For ow Se WN 36 6 9 or 16 pages per side Windows 95 98 Me PS PCL5e operating systems In your application select File and then Print Select the Xerox Phaser 5400 laser printer driver Open the Properties dialog box Select the Layout Watermark tab Under Pages per side select 1 2 4 6 9 or 16 Pages Up from the drop down list Windows 2000 and Windows NT PS PCL5e operating systems In your application select File and then Print Select the Xerox Phaser 5400 laser printer driver Open the Properties dialog box Select the Advanced tab Under Document Options select the desired Page Layout N up Option Windows NT PCL6 operating system In your application select File and then Print Select the Xerox Phaser 5400 laser printer driver Open the Properties dialog box Select the Document Options tab Select the Multiple Up radio button Under Multiple Up Options select 2 Page Up 4 Page Up 6 Page Up 9 Page Up or 16 Page Up Xerox Phaser 5400 Laser Printer Advanced Features Booklet printing This feature accessible through the printer driver makes it possible to print a document in the form of a small booklet 39
128. t Feeder Optional Tray 3 either a 500 Sheet Feeder or the MBF 3 MBF 1 2 3 MBF 2 3 MBF 3 1 2 000 Sheet Feeder MBF 3 1 2 MBF 3 2 1 2 3 2 3 3 1 3 1 2 3 2 Tray sequence rules When automatic tray switching is enabled the printer searches the input trays for the correct size and type of paper for each job that is submitted 42 If you do not specify an input tray in the print driver when sending a job to the printer no paper source is specified or the paper source is set to Auto the printer searches the trays in the tray sequence first in the sequence order before it searches other trays not in the sequence If you include MBF in the Tray Sequence setting and you request an input tray in the print driver when sending a job to the printer that request is overridden The printer attempts to feed paper from the MBF first If the MBF is out of paper then the other trays in the sequence are searched If you specify an input tray when sending a job to the printer and that tray is included in the tray sequence and MBF is not in the tray sequence the printer checks that tray for the correct size and type of paper m Ifthe tray contains the correct paper it is used m Ifthe tray does not contain the correct paper it contains other paper or is empty the other trays in the sequence are searched m Ifone of these trays contains the correct paper it is used m Ifone of these trays are set to the correct pap
129. t print on the Font List reload the fonts and print another PCL or PostScript Font List Problem PostScript commands are printed instead of the PostScript job Actions m Make certain that the software application you are using to create your job is configured properly Refer to your software documentation m The job sent to the printer might have included an incorrect header and therefore not have indicated that a PostScript job was being sent Check your software to make sure the PostScript header file is being sent to the printer m Setthe Print PS Errors menu item in the System Menu to On and resend the job m Ifan error page prints there is a problem in the PostScript coding Correct the coding problem and resend the job Asking for features not available can cause a configuration error m Ifan error page does not print and the job still does not print the job may require additional memory Problem A PostScript or PCL job fails to print Actions for a PostScript job m Check that you are using a PostScript printer driver m Setthe Print PS Errors menu item in the System Menu to On and resend the job m Ifan error page prints there is a problem in the PostScript coding Correct the coding problem and resend the job Asking for features not available can cause a configuration error m Ifan error page does not print and the job still does not print the job may require additional memory Actions for a PCL job m Che
130. the cursor The value is incremented or decremented by 1 each time the key is pressed Holding down Value Up or Value Down causes continuous scrolling through the values To change other characters in the Default Gateway address press Item Up or Item Down to scroll right or left respectively through the character string then press Value Up or Value Down to change the value of the character above the cursor as in Step 4 When you have completed setting the Default Gateway address press Enter You should see Ethernet Menu Default Gateway Press On Line You should see Ready Setting up AppSocket To enable or disable the AppSocket protocol perform the following steps l Press Menu Up or Menu Down until you see Menus Ethernet Menu Press Item Up or Item Down until you see Ethernet Menu AppSocket Enabl Press Value Up or Value Down until you see AppSocket Enabl On or Off Press Enter You should see Ethernet Menu AppSocket Enabl Press On Line You should see Ready Printing a Configuration Sheet It is important to print a Configuration Sheet from the printer to determine the current network settings of your Phaser 5400 printer The default settings enable all ports which are suitable for most applications Refer to page 30 for step by step instructions on printing a Configuration Sheet Note If you change any settings print another Configuration Sheet to verify that your changes were made Advanced F
131. the steps of the procedure Enabling bidirectional communications Ifa TCP IP port is established you can configure the port to enable bidirectional communications 1 Open the Properties dialog 2 Select the TCP IP port you wish to configure 3 Click the Configure Port button The Configuration dialog for the selected port displays the current settings 4 Under Bidirectional Settings check the box for Bidirectional communication enabled Set the timing for configuration and status updates Once bidirectional support is enabled and communication is established via TCP IP with the printer the Configuration tab is automatically updated to match the configuration of the device connected to the printer driver Advanced Features and Troubleshooting Manual 59 Networking Status tab The Status tab in the Printer Properties dialog contains the status of the device connected to the driver and the status of a specified tray To get the current status of a specified tray use the scrollbars to select the tray The following status should be available m Paper Tray levels displays the current level of paper in the printer trays in increments of 0 25 50 75 and 100 m Paper Size in each tray m Paper Type in each tray and m An icon that displays the overall status of bidirectional communication The frame box displays the status of the bidirectional communication and the status of the device connected to the driver If bi
132. tion finishes Power Saver On No print jobs have been received for the set period of time for the Power Saver so the printer has set itself to lower power mode m As soon as it receives the next print job the printer returns to regular power mode Press Menu Appears when in the menu system and you selected the Password menu but there are no secure or proof jobs in the job queue m Press the Menu keys labeled 1 or 5 to access another menu m Press the On Line key labeled 0 to exit the menu system Print Cartridge OEM ID Mismatch The print cartridge is not a Xerox manufactured print cartridge for this printer m Replace with the correct print cartridge Advanced Features and Troubleshooting Manual 91 Control Panel Messages Error Description and corrective action Print Using lt size gt lt type gt The available paper size or type does not match what was requested and the Value key labeled 3 or 7 was pressed m Use the Value keys to search the trays When you find an available size and type of paper that is acceptable press the Enter key labeled 4 Back out of the menu to exit If the paper size and type that was substituted is not acceptable load the requested paper size and type and print the job again Processing lt Job Name gt A job is being processed with the specified name Processing Config Sheet A Configuration Sheet is being printed
133. to be limited or special mitigation measures taken WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Base Printer with 2 000 Sheet Feeder Duplex Module or Stacker Bin This is a Class A product with these options installed EMC Specification Configuration Specification Base Printer EN55022 1998 Class A Advanced Features and Troubleshooting Manual 99 Appendix B Notices and Certifications Safety Extra Low Voltage Approval The printer s printing system is in compliance with various governmental agencies and national safety regulations All system ports meet the requirements for Safety Extra Low Voltage SELV circuits for connection to customer owned devices and networks Additions of customer owned or third party accessories attached to the system must meet or exceed the requirements listed above Since this system consists of several modules requiring external connection it must be installed per the manufacturer s installation procedure 100 Xerox Phaser 5400 Laser Printer Appendix C Unique Printer Commands In addition to the standard PCL and PJL printer commands Xerox has added unique settings for the printer regarding Paper size selection see page 101 Paper type selection see page 102 Input tray selection see page 103 Output selection see page 104
134. ts m You are operating a Windows based system with the CentreWare DP software and at least one print driver installed m You area NetWare Network Administrator OR administrative person with ADMIN SUPERVISOR or ADMIN SUPERVISOR EQUIVALENT login rights to the NetWare Server s servicing the Phaser 5400 printer m The instructions for these troubleshooting tasks assume a base knowledge of NetWare Novell NetWare troubleshooting quick check 1 Verify that the printer is plugged in turned on and connected to an active network 2 Verify that the printer is receiving network traffic by monitoring the LEDs on the back of the printer When the printer is connected to a functioning network receiving traffic its link LED is green and its orange traffic LED is flashing rapidly 3 Verify that the client is logged into the network and printing to the correct print queue Also verify that the user has access to the Phaser 5400 printer queue 4 Verify that the Phaser 5400 printer NetWare print queue exists is accepting jobs and has a Print Server attached If not try using Setup Wizard in CentreWare DP to reconfigure the print queue 5 Print out a Configuration Sheet Verify that Printer Server is enabled Try setting the frame type to the frame type your NetWare Server is using Note To determine your NetWare IPX frame type type config at the Novell console screen On networks using multiple IPX frame types it is CRITICAL that the frame
135. umentation supplied with your printer a Do not use aerosol cleaners The use of supplies that are not approved may cause poor performance and could create a dangerous condition a Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so Power should be OFF when performing these installations Except for user installable options there are no parts that you can maintain or service behind these covers Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer Use the material and supplies specifically designed for your printer The use of unsuitable materials may result in poor performance and possibly a hazardous situation Follow all warnings and instructions marked on or supplied with the printer options and supplies a Place the printer in a dust free well ventilated area where the temperature range is 5 degrees C to 35 degrees C 41 degrees F to 95 degrees F and the relative humidity is 15 percent to 85 percent Place the printer in an area where there is adequate space for ventilation operation and servicing The recommended minimal spacing is 76 cm 29 9 in in
136. uns out of printer memory then the collated copies will be broken into chunks as large as memory allows All collated copies will still be printed but you will have to put the chunks in order by hand Note Many applications have a collate option in their Print dialog box Since collation done at the printer is faster than collation performed by an application only select collation in the printer driver not in the application for faster printing of a collated job For Windows 95 98 Me PS PCL5e operating systems 1 In your application select File and then Print 2 Select the Xerox Phaser 5400 laser printer driver 3 Open the Properties dialog box 4 Select the Paper Output tab 5 Under Output Options select Collated from the drop down list For Windows 2000 and Windows NT PS PCL5e operating systems 1 In your application select File and then Print 2 Select the Xerox Phaser 5400 laser printer driver 3 Open the Properties dialog box 4 Select the Advanced tab 5 Under Paper Output select Copy Count 6 Set the number of copies and check the Collate Copies box For Windows NT PCL6 operating system 1 In your application select File and then Print Advanced Features and Troubleshooting Manual 35 Advanced Features ge i N Select the Xerox Phaser 5400 laser printer driver Open the Properties dialog box Select the Paper Output tab Under Output Options select Collated from the drop down lis
137. ure the Primary Server is not in the NDS tree the printer is configured for Exit this window and select the Tools drop down menu Select the Send File menu item When the dialog box appears select the proper directory and file for downloading Be sure this is a known good file with no errors Click OK to download the file to your printer Check the printer to verify that the print job has printed If the job has not printed check the Novell Menu settings on the Configuration Sheet At the CentreWare DP main screen select the Printer drop down menu Highlight the Properties entry Xerox Phaser 5400 Laser Printer 13 14 15 16 ive Networking Once Properties is selected highlight Connections Select the Network Card tab A new dialog box is brought to the front and displays information about frame type and connectors Be certain the printer is enabled and the connector and frame type are correct If any changes are made reset the printer from the control panel Run a test print again If the test print does not print refer to the Xerox web site at www xerox com officeprinting support Advanced Features and Troubleshooting Manual 69 Networking Windows troubleshooting Troubleshooting for the Windows based PC is comprised of a set of procedures for each Windows version The steps in these procedures should eliminate cabling communication and connection problems Complete one set of procedures based on
138. y add ports queues and drivers to Windows 2000 and NT4 SP6 print servers m Install troubleshoot upgrade and clone wizards to aid all users in preforming administrative tasks m Install CentreWare Web on a server for availability to all clients on the network that have Internet access with a browser m Support multiple users and provide for different levels privileges of user access such as administrators or guests Discover printers on local and remote subnets Automatically discover printers as scheduled Generate reports Connect to printer web servers for additional printer specific features including help Refer to the CentreWare Web User Guide and on line help for more information on the operation and use of CentreWare Web Advanced Features and Troubleshooting Manual 47 Managing Printer Usage PCL emulation printer driver The printer supports the PCL printer drivers listed in the following table To take full advantage of all the printer s features when printing PCL jobs install the appropriate PCL emulation printer driver s Environment PCL5e emulation printer driver PCL6 emulation printer driver Windows Windows 95 98 Me Windows 95 98 Me Windows 2000 Windows NT 4 0 Windows NT 4 0 PostScript printer drivers The printer supports the PostScript drivers listed in the following table To take full advantage of all the printer s features when printing PostScript jobs install the appropriate printer
139. ype requirement The printer feeds paper from Tray 2 because it meets the size and type requested When Tray 2 becomes empty the printer feeds from Tray 1 and then Tray 3 The Tray Sequence is 2 3 Trays 1 and 2 contain Letter paper but both trays are empty Tray 3 contains Legal paper You request Legal paper from Tray 2 The printer feeds from Tray 3 because it is the only tray that meets the size nd type requested The Tray Sequence is MBF 1 2 The MBF is set to Letter paper and contains one sheet of paper All other trays contain Letter paper You request Letter paper from Tray 2 The printer feeds the first page of the job from the MBF and subsequent pages from Tray 2 The Tray Sequence is any setting All trays contain Letter paper You request Legal paper from Tray 2 The printer prompts you to load legal paper in the MBF since no tray was configured for Legal paper Paper size type mismatch Paper size type mismatch occurs when the requested size is not available in the printer This can be caused by running out of paper in a tray that is configured for the requested paper or by requesting a paper that is not configured in the printer The printer goes off line under paper mismatch conditions It automatically returns on line and continues printing once you resolve the paper mismatch condition If a tray is configured for the requested paper but the tray is out of paper the control panel

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