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Xerox 450c All in One Printer User Manual

1. m When Scan button is pressed Click Run scanning p i Dee application I Run scanning application C Program Files Pagis scantool exe Click to find your scanning application s location on ___ _ Browse your hard drive Cancel Help 208 GO intro Install Print 209 2 Click Run scanning application 3 Click the Browse button to look for the scanning application s location 4 Click the application and then click Open The application s location displays in the Run scanning application box 5 Click OK First Pagi Quit l f 5 J Doz N ge Left Right Last Page Search Print intro Install Print Scanning a document 210 The WorkCentre scans a black and white document at 10 seconds per page You can scan letter legal and A4 size documents This section provides instructions for scanning documents using Pagis Pro 97 TextBridge Pro and other scanning applications ee68 0 intro Install Print 211 Scanning a document using Pagis Pro 97 1 Atthe WorkCentre 450c load up to 20 pages face down in the document tray 2 Press the SCAN key The Pagis Scan Tool opens on your Windows desktop intro Install Pagis Scan Tool Scanner BE P Scanner y Copier S Fax Page Type o Prax Any Document Magazine Article Indic ates the type of
2. e In Windows 3 1 or 3 11 click Show icon on the desktop to remove the check mark You can access the WorkCentre icon from the WorkCentre 450c program folder group and Windows Control Panel 4 To choose the scanning application to run automatically when you press the SCAN key on the WorkCentre do the following e Click Run scanning application e Click the Browse button to find the scanning application s location Qe 6 intro Install Fax Copy Help 19 e Click the application and then click Open Intro The application s location displays in the Run scanning application box 5 Click OK install Fax Print Copy scan First Page Left Right Last Page Search Print Quit Help OQO 0 e Selecting and Ordering 20 Supplies You can purchase supplies from your local Xerox retailer To find the location nearest you call 1 800 832 6979 If your retailer is out of stock you can order supplies through Xerox e In the United States call 1 800 822 2200 e In Canada call 1 800 668 0199 English or 1 800 668 0133 French Item Description Color ink cartridges Black Black ink cartridge Cyan Cyan ink cartridge Magenta Magenta ink cartridge Yellow Yellow ink cartridge Reorder number 8R 7660 8R 7661 8R 7662 8R7663 Color print head Black housing that holds the 8R7659 color ink cartridges High capacity ink Fast black only ink car
3. Click a mailbox paies nu mber 2 Fax Click New Hew Edit Print mailbox list 4 Do one of the following copy e Double click an unassigned mailbox number e Click an unassigned mailbox number and click New 5 Inthe Mailbox dialog box type the user s four digit password and name and then click OK Help GOOO 130 Note If you enabled security do not use your security password Mailbox Eq Mailbox 1 Type a four digit Password fo password Name Type the mailbox user s name Cance Click OK 6 Do one ofthe following e Click OK to create the mailbox on the WorkCentre and close the WorkCentre 450c Settings window e Click Apply to create the mailbox on the WorkCentre and keep the WorkCentre 450c Settings window open Note You can also create mailboxes using the WorkCentre menus GOOO intro Install Fax Copy Help 131 Printing the faxes received in a mailbox Intro To obtain paper copies of your faxes and free up WorkCentre memory you should print the contents of a mailbox The WorkCentre deletes the faxes after they re printed Install 1 Atthe WorkCentre 450c press the MENU key 2 Press4 Fax Mail and ENTER 3 Press 2 Mailboxes and ENTER Fax 4 Press ENTER to select Print contents 5 Enter the mailbox password and press ENTER The faxes stored in the mailbox begin printing sai Storing a document in a mailbox You can store a docume
4. Do one or more of the following 1 Make sure the scanner cover is closed 2 Clear any scanner jams by pressing the EXIT CLEAR key 3 Open the scanner cover to manually remove any jammed pages Assign a fax number to the Phonebook Message Will redial No dial tone Check line Wrong password retry Yellow low staat If OK or CARTRIDGE Meaning The WorkCentre could not detect a line current or dial tone The WorkCentre will redial the number You entered an invalid password The ink supply in the yellow ink cartridge is low 254 Action Do one or more of the following 1 Make sure the WorkCentre is connected to a telephone wall plug 2 Make sure your telephone or answering machine is connected to the WorkCentre Make sure you have the correct password then enter it again Check the printed pages If the print quality is good press start to clear the message and continue using the cartridge If the print quality is not good replace the yellow ink cartridge Install Understand error codes This section lists the error codes you may see the WorkCentre LCD and in printed reports An error code indicates a problem occurred during fax transmissions or reception E001 E003 E004 E005 Code Meaning Communication ended without errors The remote machine sent a disconnect signal while the WorkCentre was waiting for the remote machine to
5. Letter document page Photograph C Business Card a Properties Custom aay Browse F Specifies the name Print and location of the Saveln Pacis Inbox E saved document after File Name Letter xf x it s scanned For scanning Letters and Business documents that don t contain pictures This is the fastest way to scan a document Scans the document from the W orkCentre to your PC Close Hep 3 Select the options you want and click Scan The WorkCentre begins scanning the document Scan For information on how to use Pagis see the Pagis online help or Pagis Pro 97 Getting Started QO Ce 212 Scanning a document using TextBridge Pro 1 Atthe WorkCentre 450c load up to 20 pages face down in the document tray 2 Press the SCAN key The TextBridge Pro window opens on your Windows desktop 3 Click Go on the TextBridge toolbar The WorkCentre 400c Series Scanner Setup dialog box displays WorkCentre 400c Series Scanner Setu Paper Size lette amp Resolution Fine he Color Depth Black and white Contrast Norm o I Apply Halftone to Photo Cancel About 4 Choose from the following options Paper Size Specifies the document size you are scanning letter legal and A4 zagt intro Install Print 213 Resolution Sets the scan resolution Options are fine 200 x 200 dpi and superfine 300 x 300 dpi Superfine is recommen
6. 200 sheets double sided matte coated paper Reorder number 3R5813 3R5814 3R5877 3R5878 3R93880 3R93881 24 intro Install Fax Copy Help 25 Intro Color Ink Jet 3R938312 100 g m2 100 sheets single sided matte coated paper Ink Jet Photo Glossy Paper 3R938882 P 6 mil 10 sheets insta Ink Jet Fabric Transfer 10 sheets 3R93883 Fax Print Copy First Page Left Right Last Page Search Print Quit Help OO e 26 WorkCentre 450c Specifications General Specifications Power 110 220 VAC 50 60 Hz Power consumption 14 watts in idle mode Size and weight Height with trays 11 5 in 292 mm Width 16 5 in 419 mm Depth 17 25 in 438 mm Weight 18 Ibs 8 2 kgs Environment Temperature range 50 F 10 C to 90 F 32 C Humidity range 20 to 80 non condens ing Fax Specifications Transmission speed 6 seconds per page CCITT Document 1 14 400 bps standard resolution Memory 23 pages CCITT Document 1 stan dard resolution Speed dialing 94 individual entries 5 group entries Group dial One time transmission and pre pro grammed Distinctive ring detection Up to three different ring patterns O O amp Intro Install Fax Fy Py Pipi Copy Help Fax Specifications Continued Security Resolution Document sizes for document tray Document tray capacity Modem speed Compatibi
7. 32 In Windows 3 1 3 11 click WorkCentre 400c Series 16 Help Qe 6 215 4 On the File menu click Acquire or click Twain and then Acquire The WorkCentre 400c Series Scanner Setup dialog box displays WorkCentre 400c Series Scanner Setu Paper Size Leter x Resolution Fie x Color Depth Black and white z Contrast Normal v I Apply Halftone to Photo i Cancel About 5 Choose from the following options Paper Size Specifies the document size you are scanning letter legal and A4 Resolution Sets the scan resolution Options are fine 200 x 200 dpi and superfine 300 x 300 dpi GOCO 00 intro Install Print 216 Color Depth Specifies the number of bits per picture element pixel at which the scanned image is stored ina file Options are black and white and 16 shades of gray intro Contrast Install Adjusts the lightness and darkness of the scanned document Options are darken normal and lighten Apply Halftone to Photo Processes a photographic image into halftone dots Use this option when scanning original photographs and using black and white color depth 6 Click OK The WorkCentre begins scanning the document Print Help 28668 217 Using a document carrier Intro When copying fragile documents and photographs use a document carrier to protect your original A document carrier is a protective sl
8. and Xerox 3006 e Delimited text files txt A tab must separate delimit each field ona line and a Carriage return must separate each line Format the file as shown Field 1 Speed dial number Field 2 Individual 1 or group 2 Field 3 Individual or group name Field 4 Fax number Field 5 Dial later number of minutes after 12 00 am Copy Help QO 66 120 Field 6 Fax speed 0 4800 1 9600 2 14400 Intro Field 7 Group members individual speed dial numbers each separated by a comma Note For an individual entry fields 3 5 and 6 are Install optional and field 7 is not required For a group entry fields 4 5 and 6 are not required If you omit one or more fields on a line be sure to include a tab for each field that precedes a field containing information Fax For example the character represents a tab 01 1 Denise Franks 3247594 02 1 Jane Brown 3245962 81 03 1 Taylor Jones 3248835 60 95 2 Engineering 01 02 At your PC double click the WorkCentre icon In the WorkCentre 450c Status window click Settings On the Phonebook property page click Open File E a an In the warning box do one of the following e Ifthe currently displayed Phonebook is saved to a file click Yes to open another Phonebook Help GOOO 121 e If you have not saved the currently displayed Phonebook click No Save your Phonebook using the procedure describe
9. known good machine If this is a consistent problem when sending a fax to the remote machine always send the fax at slower speed or at a later time Check the WorkCentre with a known good machine Code Meaning E011 The remote machine is busy The WorkCentre used all of its redial attempts E012 The WorkCentre received an illegal disconnect signal from the remote machine There could be a problem with the remote machine E013 The WorkCentre received an unexpected signal or illegal command from the remote machine There could bea problem with the remote machine E014 While transmitting the WorkCentre received a Memory Full or Out of Paper signal The page was not completely received or a page was received with an unacceptable number of errors There could be telephone line noise or line errors GOCO 257 Action Use a handset to check the remote machine Retry the operation at a later time Check the WorkCentre with a known good machine Install Check the WorkCentre with a known good machine Check the remote machine and the telephone line Reduce the transmission speed and try again 00 E015 E016 E017 E020 E021 E022 Code Meaning The WorkCentre had an error while transmitting or there were mismatched identification signals between the two machines The WorkCentre received a confirmation to end retries from the remote machine when it tried to
10. menus before pressing the start key to send your fax ee 246 Action Increase memory by deleting or printing the documents stored to memory and then try again Increase memory by deleting or printing the documents stored to memory If you do not want to wait until the WorkCentre sends the fax press exit CLEAR to remove the document and try faxing it again Increase memory by deleting or printing the documents stored to memory Make sure your telephone line is connected Install Press start to send your fax and then perform another task Message Need a fax number to forward faxes Meaning You did not enter a fax number for fax forwarding No active or pending There are no active or jobs to report No answer All redials tried No answer at remote No redials No answer at remote Will redial No black ink Load cartridge No black ink Press CARTRIDGE key pending jobs to either print or cancel The WorkCentre used the maximum number of redial attempts and the remote fax machine did not answer The remote fax machine did not answer and redials are not allowed The remote fax machine did not answer The WorkCentre will use all redial attempts Either the black ink cartridge is missing or an ink cartridge made for another machine is installed in the WorkCentre The ink supply in the black ink cartridge is out zagt 247 Action Enter the
11. 4 Click Distribute faxes 5 Enter a fax number in the From sender fax number box and the group speed dial number in the To group box GOOO Intro Install Fax Print Copy Help 147 Note To verify that the sender s fax number is the an same as the number the WorkCentre receives select Include receive header on the Fax In property page and have the sender fax you a document Enter the fax number printed on the fax header in the From Install sender fax number box 6 Do one of the following e Click OK to change the options at the WorkCentre Fax and close the WorkCentre 450c Settings window e Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open Retrieving documents from another fax machine to the WorkCentre You can retrieve a document that is stored in another fax machine s memory This capability called polling or poll in lets you and other fax users retrieve the same fax from the remote fax machine and pay for the cost of the fax call Copy Help O O 148 1 Atthe WorkCentre 450c enter the fax number of the Intro remote machine and press the START key 2 Press START again 3 Do one of the following e Ifa password is not required press ENTER in Ifa password is required press RIGHT ARROW and ENTER Type the password and press ENTER 4 Press START Fax Receiving faxes to your PC The WorkCentre
12. 4 lf the WorkCentre s memory is low print or delete the documents stored to memory or in a mailbox 5 If the Receive option is set To memory print the faxes stored to memory 6 Depending on how you re using the WorkCentre make sure the following telephone answer options are set correctly Answer mode Rings to answer Distinctive ring Qe 6 amp 232 Solving copying and printing Intro problems Problem Solution can t print onthe Do one or more of the following Install WorkCentre 1 Check that your parallel cable connects the WorkCentre to your PC 2 Make sure that the Xerox WorkCentre 400c Series is set as your default printer or appears in the Print dialog box 3 Press the MODE key Make sure the Print mode is set to Print amp Fax or Printer only 4 Make sure the print job is not held in the Spool Manager queue Open the Spool Manager select the held document and click Hold in the Document menu The print is faint or Clean the color print head or high capacity ink missing on my jet cartridge and then run a test print If the print copies or printed still appears faint repeat the process two more pages times If the problems persists replace the print head or cartridge Qe 6 Problem There are streaks or lines on my copies or printed pages The print is blurry or jagged vertical lines appear on the printed pages My copies are gray or a thin
13. 97 and TextBridge Pro software If your PC does not have a CD ROM drive you can obtain the software on floppy disk using the order form that came with the WorkCentre Pagis Pro 97 and TextBridge Pro provide you with the scanning and optical character recognition OCR software you need to convert paper documents to fully editable electronic documents intro Install Specifying the location of your scanning application If you installed Pagis Pro 97 or TextBridge Pro the application s location is specified in the ControlCentre Properties dialog box This enables the application to run automatically when you press the WorkCentre s SCAN key If you are using a different scanning application you need to specify the application s location in the ControlCentre Properties dialog box Print Help O O If you don t know the name of the folder directory in which your scanning application was installed you can browse your hard drive to look for the application 1 At your PC do one of the following e In Windows 95 click the WorkCentre icon on the taskbar with the right mouse button and then click Properties In Windows 3 1 or 3 11 click the WorkCentre icon on the desktop with the left mouse button and then click Properties The ControlCentre Properties dialog box displays m Display status window P At start up IV On error I Onwarning MV Show icon on the taskbar
14. ADF pad is located on the back side of the scanner cover Install Fax Print Copy Help 66 6 Squeeze the two sides of the plastic housing that holds Intro the pad and remove the housing with the pad Install Fax Print Copy Help 67 7 Replace the ADF pad by inserting the plastic tabs on Intro the housing into the slots in the back side of the scanner cover and snapping the pad into place Install Fax Print 8 Close the scanner cover 9 Do one of the following Copy e If you installed a new ADF pad press START e If you reinstalled a previously used ADF pad press STOP Print Help First Page Left Right Last Page Search Quit 68 Cleaning the WorkCentre Intro Dirt and dust can accumulate in the WorkCentre which can cause paper misfeeds When frequent misfeeds occur you should clean the paper exit and automatic document feed Install rollers Use a lint free cloth dampened with water to clean the rollers 1 Remove the document tray and open the printer cover 2 Open the paper exit roller cover Fax Copy Help 69 3 Wipe the paper exit rollers Intro Paper exit rollers Install Fax So r oan Frint 4 Close the paper exit roller cover firmly to snap the Copy corner latches into place 5 Close the printer cover and replace the document tray 6 Open the scanner cover First Page Left Search Print Quit Help Right Last Page OQO 0 70 7
15. Add cover page cover page prints a send header on each Include send header faxed page or does Include cover page and send header Resends a fax whose transmission NIV Retry failed faxes Sends the fax from y iv Always send from memory memory If memory fills continue fax job x Continues or ends the fax job if there isn t enough memory Retums options to their defaultsettings TT __ Restore defauts Cancel Apply Help Intro Install Fax Pri j i Copy Help 97 4 Change the defaults for any of these options Intro Add cover page Faxes a separate page that includes the WorkCentre s name and fax number the date and time of the fax transmission the recipient s name if Install specified in your Phonebook and fax number from your Phonebook or entered using the numeric keypad and the number of pages being faxed The cover page is the first faxed page Fax Include send header Prints the WorkCentre s name and fax number the date and time of the fax transmission the recipient s fax number and the page number at the top of each faxed page Include cover page and send header Faxes a separate cover page and prints header Copy information at the top of each faxed page Retry failed faxes Resends a fax whose transmission failed Help 2668 98 Always send from memory Intro Scans the document and stores it to memory until the fax is sent This lets y
16. PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Settings Coj The Phonebook property page displays in front of the Py other property pages 3 Do one of the following e Double click an unassigned speed dial number 01 through 94 in the Individuals box Help Qe 6 108 e Select an unassigned speed dial number 01 through Intro 94 in the Individuals box and click New The Phonebook Entry dialog box displays Type the person s Entry 1 Install name Nme Poo Type the person s fax number Number Click a charge code Charge code button if the fax number requires a charge code Fax Click Use extra I Use extra features features to send faxes at a latertime or ata I Dial lates joz 00am HAM maximum fax speed Mazmamntar speed fi 4400 bp lt Cancel Help 4 Inthe Name box type the person s name 5 Inthe Number box type the fax number As needed include a prefix for example 8 or 9 and type a comma to add a pause in the number Do not include parentheses or hyphens Note If you are including a charge code as described in the following step you may need to add one or more pauses after the fax number Copy Help Qe 6 109 6 To include a charge code with the fax number do one of the following e Click Enter now Type your charge code in the Enter charge code box and click OK The charge cod
17. Qe 6 2 Do one of the following e Using the numeric keypad enter the fax number e To change the fax number press the LEFT ARROW key to move the cursor to the left press the RIGHT ARROW key to move the cursor to the right and press the EXIT CLEAR key to delete a highlighted number e Press SPEED DIAL and enter the speed dial number 75 Note Depending on your phone system you may need to enter a prefix for example 8 or 9 and press the PAUSE key to add a timed interval before entering the fax number 3 Press START The WorkCentre dials the fax number sends the fax and sounds a confirmation beep when the transmission is complete By default the WorkCentre prints a report if the fax could not be sent To cancel the transmission before the WorkCentre sends the fax press the STOP key and then the ENTER key GO ee intro Install Fax Copy Help 76 Changing fax settings before Intro sending a fax Before sending a fax you can change the contrast and resolution of your document You can also choose to Install include the cover page the WorkCentre provides and print a confirmation report after the fax is sent You change fax settings using the keys on the WorkCentre control panel The settings you change affect the fax you Fax are sending After the fax is sent the WorkCentre returns to its default settings Note At any time before sending the fax you can press
18. When you start Windows the WorkCentre 450c icon automatically displays in the notification area on the taskbar In Windows 3 1 3 11 the icon displays on the desktop The icon s appearance indicates the WorkCentre s condition print or scan a document The WorkCentre is not operational and requires your immediate attention For example you might need to load paper or clear ajam Qe 66 amp 13 The WorkCentre is ready to use You can fax copy intro Install Fax Copy Help 14 The WorkCentre is operational but will soon need a Intro replacement part For example the ink supply may be running low and you ll need to install a new ink cartridge Install Note When you move the mouse pointer over the WorkCentre icon in Windows 95 a ToolTip window displays The ToolTip provides a brief description of Fax the WorkCentre s status To open the ControlCentre on your PC do one of the following e In Windows 95 double click the WorkCentre icon in the notification area on the taskbar e In Windows 3 1 or 3 11 double click the WorkCentre icon on your desktop Copy Note You can also find the WorkCentre icon in the WorkCentre 450c program folder program group and Windows Control Panel Help 0280 e 15 i The WorkCentre Status window displays which provides Intro the information shown below Conditions under which the WorkCentre 450c Status window
19. a scanning application on your PC 2 Open the ControlCentre Properties dialog box and make sure the application s location appears inthe Run scanning application box Check the printed pages and reprint any pages as needed Install Message Change ink CARTRIDGE key Check prints Close printer cover Color head low START if OK or CARTRIDGE Cyan low start if OK or CARTRIDGE Meaning The WorkCentre ran out of ink while printing an incoming fax The last page printed and any following pages are stored to memory provided there is enough memory The printer cover is open You may need to replace the color print head The ink supply in the cyan ink cartridge is low ee68 240 Action Install a new ink cartridge After installing the cartridge press start to print the pages stored to memory Close the printer cover Check your printed pages If the print quality is good press start to clear the message and continue using the print head If the quality is poor replace the color print head Check the printed pages If the print quality is good press start to clear the message and continue using the cartridge If the print quality is not good replace the cyan ink cartridge 0 Install Message If long document start to continue Or press exit to clear scanner jam Ink low start if OK Or CARTRIDGE key Input limit reached Mea
20. and press and hold the Freep key as the WorkCentre backs out the page 2 1f the paper s leading edge is visible in the printer output tray grasp the edge and press the reep key The WorkCentre feeds the Load up to 150 sheets of paper in the paper tray Install Check the telephone line and verify that the remote fax machine is functional Resend the job later You can wait for the WorkCentre to redial the number or you can send the fax later Message Scanner cover open Clear docs and close Scanner jam long original No reply Scanner jam Open cover to clear Scanner not available Speed dial nn has no fax number Meaning Either the scanner cover is open or you opened it while the WorkCentre was scanning a document You did not press start to fax a long document The WorkCentre canceled the job The document did not load into the scanner properly You tried to copy or scana document while the scanner was unavailable You pressed a speed dial number that doesn thave a speed dial number in your fax number assigned to it ee 253 Action Press ExiT CLEaR to remove any pages from the scanner and then close the scanner cover Resend the long document or if there is a scanner jam press eExiT cLear to clear it Install Remove your originals from the document tray Open the scanner cover and remove the misfed page Close the cover and reload the document
21. another fax machine Install Print Copy Automatically forwarding your faxes Distributing copies of your faxes to a Phonebook grou More entries on the following page Help Qe e686 73 Retrieving documents from another fax machine to the Intro WorkCentre Receiving faxes to your PC Changing the default settings for receiving faxes Changing telephone line answer options Install Changing the fax in options Checking the status of your fax jobs Canceling a fax job Fax Print Copy Search Print Quit He Ip First Page Left Right Last Page 74 intro Sending a Fax You send a fax at the WorkCentre using the keys on the control panel By default the WorkCentre uses standard resolution and normal contrast When sending a fax you can use the following dialing methods Install Direct dial Enter the fax number using the numeric keypad Fax Speed dial Press SPEED DIAL and enter the speed dial num ber To use speed dial you need to create a Phonebook Manual dial If your telephone is connected to the WorkCentre dial the fax number using the telephone handset Note Make sure the document you want to fax is free of rips wrinkles folds staples paper clips and sticky notes Copy Atany time before sending the fax you can press the EXIT CLEAR key to remove the document from the WorkCentre 1 Atthe WorkCentre 450c load up to 20 pages face down in the document tray Help
22. can send a fax There isn t enough WorkCentre memory and you tried to send a fax without loading a document in the document tray There isn t enough WorkCentre memory to receive the fax There isn t enough WorkCentre memory to perform the task ee 245 Action Increase memory by deleting any documents stored in mailboxes or to memory or canceling any pending jobs held in memory Increase memory by deleting or printing the documents stored to memory You can retrieve a document from another fax machine only Dial the fax number and press start to retrieve the document Increase memory by deleting or printing the documents stored to memory Press the stop key to clear the message Increase memory by deleting or printing the documents stored to memory and then try again Install Message Memory is full Poll was canceled Memory is full Will retry MM DD HH MM am pm Memory ts full Will try dialing later Menu not available during fax job setup Meaning There isn t enough memory to retrieve the document from the other fax machine There isn t enough WorkCentre memory Your fax will be sent at the specified time There isn t enough WorkCentre memory and the phone line is not available When the WorkCentre s memory increases it will continue scanning the document and then redial the number when the phone line is free You tried to use other
23. change the contrast and reduce or enlarge the original The settings you choose are used for the document you are copying After you ve made the copies the WorkCentre returns to its default copy settings Install When you copy a document the WorkCentre stores the document to memory and then prints the copies If the memory becomes full while copying the WorkCentre stops scanning and copies the pages already stored to memory To free up WorkCentre memory delete any documents stored to memory or make single copies of your document 1 Atthe WorkCentre 450c load up to 20 pages face down in the document tray 2 Press the COPY key Copy 3 To make more than one copy enter the number of copies using the numeric keypad To change the number you entered press EXIT CLEAR and enter a new number Print Help Qe 66 amp 202 intro 4 To change the lightness and darkness of your copies press the CONTRAST key several times to switch among these options Normal For documents with good dark and light values Lighten For documents that are too dark Darken For documents that are too light Photo normal For photographs and documents that contain different shades of gray Photo lighten For photographs and grayscale documents that are too dark Photo darken For photographs and grayscale documents that are too light Install Print 5 To reduce or enlarge your document press the SIZE key
24. ee intro Install Fax Copy Help Where to find helpful information Document WorkCentre 450c Quick Installation amp Quick Reference Guide Step by step instructions explain how to set up the WorkCentre install the ControlCentre software and perform frequently used tasks Document WorkCentre 450c Guided Tour An online introduction to the WorkCentre 450c and its ControlCentre software To run the guided tour click the Help button in the WorkCentre Status window and then double click the WorkCentre 450c Guided Tour Document WorkCentre 450c Online Help Concise explanations and procedures on WorkCentre tasks and features To open Help click the Help button in the WorkCentre Status window Document WorkCentre 450c User Guide This online guide provides complete instructions on how to use the WorkCentre descriptions of maintenance and troubleshooting tasks and reference information O O Intro Install Fax Copy Help To obtain a printed version of the guide use the order form included with the WorkCentre Pagis Pro Multimedia Tutorial A comprehensive and entertaining summary of the features and benefits of Pagis Pro 97 To run the tutorial insert the WorkCentre 450c CD ROM open the folders directories English Pagis Tutorial Double click Tutorial exe For best results your PC should be equipped with a sound card and multimedia speakers h
25. fax number to which you want the WorkCentre to forward your faxes No action Press stop to clear the message Check to make sure the fax number is valid and that the device is functional Resend the job Check to make sure the fax number is valid and that the device is functional Resend the job Check to make sure the fax number is valid and that the device is functional Insert a Xerox color ink cartridge Insert a Xerox color ink cartridge Install Message No cyan ink Load cartridge No cyan ink Press CARTRIDGE key No document to poll or wrong password No documents in mailbox n No documents in memory to be printed No magenta ink Load cartridge No magenta ink Press CARTRIDGE key Meaning Either the cyan ink cartridge is missing or an ink cartridge made for another machine is installed in the WorkCentre The ink supply in the cyan ink cartridge is out The WorkCentre is unable to retrieve a document because the remote fax machine s document tray is empty or the document isn t stored to memory The mailbox doesn t contain any documents The WorkCentre cannot print because there aren t any documents stored to memory Either the magenta ink cartridge is missing or an ink cartridge made for another machine is installed in the WorkCentre The ink supply in the magenta ink cartridge is out zagt 248 Action Insert a Xerox color ink c
26. message in the WorkCentre 450c Status window and on the control panel LCD If your print quality is good press the START key on the control panel and continue using the ink jet cartridge If you need to replace the high capacity ink jet cartridge use the following procedure You can also use the procedure to install an ink jet cartridge for the first time and to reinstall a previously used ink jet cartridge when changing from color to black and white printing Fax Note If you run out of ink while printing faxes or documents stored to memory any pages printed C before you change the ink cartridge are lost Py 1 At the WorkCentre 450c press the CARTRIDGE key to display change on the LCD Help Qe 6 50 2 Press ENTER Intro The WorkCentre moves the high capacity ink jet cartridge to the center of the printer so you can you remove it Install Note If the high capacity ink jet cartridge does not move to the center of the printer unplug the WorkCentre s power cord wait a few seconds and then reconnect it Fax 3 Remove the document tray and open the printer cover Print Copy Help 51 4 Pull the green carriage lock lever forward and remove Intro the cartridge y N TAW Install Fax Note If you are changing from color to black and white printing place the color print head in the print head storage box This prevents the ink from drying out and clogging the ink jet
27. several times to switch among these Size options 95 100 125 150 75 80 85 90 6 Press START Copy If you don t want to copy the document remove any pages from the document tray and press the EXIT CLEAR key to remove the page fed into the scanner Help Qe 6 intro Setting copy collation before copying a document By default the WorkCentre does not collate multiple copies You can change the default setting at the control panel to have the WorkCentre always collate multiple copies Install Note The WorkCentre stores the document to memory before printing the collated copies If the WorkCentre s memory runs low it will not collate the copies At the WorkCentre 450c press MENU Print Press 5 Setup and ENTER Press 7 Control panel and ENTER Press 7 Collate copies and ENTER Copy Press RIGHT ARROW to display yes and ENTER Press STOP to exit the menus The WorkCentre is set to collate multiple copies of the same document To copy a document see the previous section Copying a document a a oe Help O O 204 Changing copy quality The WorkCentre is set to print copies at fast speed You can change the copy speed to print copies at a slower speed with higher quality results 1 Atthe WorkCentre 450c press the MENU key 2 Press 6 Printer and ENTER 3 Press 3 Fax copy quality and ENTER 4 Press RIGHT ARROW
28. the page open the scanner cover by grasping the top edge of the cover and pulling it toward you 227 4 Pull the jammed page up and out Install 5 Close the scanner cover Right Last Page Search Print Quit First Page Left 228 Solving WorkCentre problems Use the solutions in this section to solve the problems that might occur while using the WorkCentre Intro Solving general WorkCentre iiini problems Problem Solution My PC is not Do one or more of the following Fe D 1 Make sure power is supplied to both the with the WorkCentre and your PC WorkCentre 2 Make sure the WorkCentre is directly connected to your PC using the parallel cable You should not connect an in line device such as an A B switch or a print buffer to the parallel cable 3 Unplug the WorkCentre s power cord wait a few seconds and then reconnect it Restart your PC 4 In the WorkCentre 450c Status window click the Test button Follow the instructions on your screen to test the communications between your PC and the WorkCentre Qe 66 amp 229 Problem Solution can t use the Press the JOB STATUS key to display the WorkCentre for following message on the LCD other tasks when I m making a Dial number COPY or Install phone call using press START to store the telephone attached to the Then perform the task you want WorkCentre have audio or Do one or more of the following video problems on Ma
29. to display normal and ENTER The WorkCentre sounds a confirmation beep 5 Press STOP to exit the menus 28668 intro Install Print Copy 205 Using a document carrier Intro When copying fragile documents and photographs use a document carrier to protect your original A document carrier is a protective sleeve that has a clear plastic front and a white paper backing Use a document carrier when copying these types of originals install e Photographs e Torn or wrinkled documents e Thin originals such as invoices e Graphic art such as newsletter paste ups and collages Load the document carrier in the WorkCentre s document tray with the sealed edge down and the clear front facing away from you Copy Print Caution Do not use a document carrier for originals thicker than a photograph Otherwise you could damage the WorkCentre s scanner Help Qe 66 amp 206 intro Chapter 6 Scanning Documents Specifying the location of your scanning application Scanning a document Scanning a document using Pagis Pro 97 Scanning a document using TextBridge Pro Scanning a document using another scanning application Using a document carrier Install Print Help Qe 6 207 The WorkCentre includes TW AIN compliant PC scanning functionality that is compatible with most scanning applications Included on your WorkCentre CD ROM is Xerox Pagis Pro
30. you do not load more the scanner than 20 pages of 16 to 24 Ib paper in the tray If problems still occur clean the automatic document feed rollers The paper doesn t Remove the paper from the paper tray and fan feed into the the pages Make sure you do not load more printer than 150 pages of 20 lb paper in the tray and do not load more than one type of media If problems still occur clean the paper exit rollers GO ee 235 Problem Solution The application Some software applications override the from which I m options set on the Main Controls property page printing does not Choose your printing options from the use the printing application Install options chose on the Main Controls property page Right Last Page Search Print Quit sui First Page Left 236 Solving scanning problems Problem Solution When press the SCAN Doone or more of the following key nothing happens 1 Check that your parallel cable install connects the WorkCentre to your PC 2 Make sure a scanning application is installed on your PC and you entered its location in the ControlCentre Properties dialog box 3 Make sure the WorkCentre fed the first page of your document into the scanner 4 Inthe WorkCentre 450c Status window click the Test button Follow the instructions on your screen to test scanning from the WorkCentre to your PC 28668 237 Understanding WorkCentre messages This sectio
31. your screen to select the fax options you want Help Qe 6 43 gt Customizing the Control Panel Intro After you ve been using the WorkCentre for a while you may want to change the control panel s default settings For example you can specify the types of sounds the Install WorkCentre makes and the settings for some of the keys on the control panel Fax Print Copy Help 44 Changing the control panel default settings Intro 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre Status window click Settings 3 Click the Panel tab Install Fax In Fax Routing Fax Out Phone Line Reports Phonebook Mailbox Panel Setup Comm Specifies language Language English 7 z used to dis play menus Sounds ax Volume VV Alarm sound Defines sounds to activate Low Butt 4 and volume levels Medium SOn oun High JV Listen to dial Key defaults Print Resolution standard v Sets defaults for Contrast normai 7 control panel keys Size 95 Pause pause only x Copy Automatically collates Collate copies copies Restore defaults Returns options to their S default settings Cancel Apply Help Help 45 4 Change the defaults for any of these options Intro Language Sets the language used to display the menus on the WorkCentre s LCD The options vary depending on the country in which you reside Volume S
32. 450c provides a CCITT compatible Class 2 interface for sending and receiving fax documents using your PC To use the WorkCentre as a fax modem for your PC a fax application must be installed on your computer If you are running Windows 95 you can install Microsoft Fax or Symantec Winfax Pro 7 5 If you are running Windows 3 1 3 11 install Symantec WinFax Lite 4 0 provided with the WorkCentre 450c or Symantec WinFax Pro 4 0 Copy Help GO ee 0 149 Setting up Microsoft Fax to receive faxes Intro from your PC 5 By default the WorkCentre is set to receive incoming faxes Before you can receive fax a document using Microsoft Fax you need to start Microsoft Exchange Install and set up your modem properties Note If you experience problems using your current version of Microsoft Fax you can download Windows Fax Messenging a newer version of Microsoft Exchange from the Microsoft Web site http www microsoft com 1 Click the Start button point to Programs and then click Microsoft Exchange The Inbox window for Microsoft Exchange opens Copy 2 Click Tools point to Microsoft Fax Tools then click Options 3 Click the Modem tab Help GO ee 150 4 Inthe Available Fax Modems box click Xerox WC450c Class 2 Fax Modem and then click the Intro Properties button The Fax Modem Properties dialog box opens 5 Inthe Answer Mode box click one of the following e Answer after rings Mic
33. 8 Intro Install Fax Copy Help 39 I also want to use a data modem with my PC and WorkCentre 450c Use aphone cord Y cable or splitter at the wall jack A splitter has one connector that plugs into your wall jack and two jacks that accept phone cables Connect a phone cord from your modem s Line jack to one jack on the Y cable and another phone cord from the WorkCentre s Line jack to the other jack on the Y cable Plug the Y cable connector into your wall jack Note Be sure your data modem is not set to auto answer otherwise it may answer incoming calls before the WorkCentre 450c See your modem s documentation for more information 2668 Intro Install Fax Copy Help 40 Connecting the power and parallel cables The WorkCentre 450c includes a parallel cable and a power cord The parallel cable connects the WorkCentre to your PC and the power cord connects the WorkCentre to an electrical outlet 6 S l ih orar ESE A dg 4 a 33393 A 32098 338 fs SV ME aa a2 z g 4 Power cord toa a grounded ia electrical outlet Parallel cable connects the WorkCentre to a free parallel printer port on your PC Note Before connecting the cables make sure your PC is turned Off GO ee Intro Install Fax Copy Help 41 1 Attach the parallel cable to the parallel port at the rear Intro of the WorkCentre securing it with t
34. Centre will forward your faxes to the last fax number specified for fax forwarding a 1 Lift the telephone handset and wait for a dial tone 2 Dial your WorkCentre s fax number After the WorkCentre answers you hear a fax tone Print sequence 3 When you hear a pause in the tone sequence press and wait for three confirmation tones 4 Press 6 copy 5 Press your four digit security password and 6 Remain on the line until you hear three beeps which means the WorkCentre received your request and then hang up the telephone Help QO 0G 145 Distributing copies of your faxes Intro to a Phonebook group You can distribute copies of the faxes received from up to two fax numbers to a Phonebook group To use this feature Install make sure your Phonebook includes the group entry you want to use 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Settings Fax Copy Help 146 3 Click the Fax Routing tab Reports Phonebook Mailbox Panel Setup Comm Fax In Fax Routing FaxQut PhoneLine IV Forward all faxes To fax number Distributes your faxes tng to a Phonebook group p elt eee cd ae f From sender 1 fax number To araup Specifies the sender s fax number im From sender 2 fax number Tio group Specifies the speed M z dial group to distribute the faxes to Restore defaults Cancel Apply Help
35. Document opens on your desktop flow icons Install WorkCentre 450c Status Message displayed on Display this window P Atstat up M On error T On warning the control panel LCD Load page face down 08 53pm 100 free Fax W orkCentre 450c B graphic that changes l gt d gt depending on its status e B el 2H Contrast Resolution mors Print The WorkCentre is ready to use You Helpful status mes sage can send a fax or copy print or scan g Help Test a document Click Help for Printer instructions Ink level gauges l Copy Photo contrast and resolution settings When the WorkCentre s status changes the graphic indicates the condition and a helpful message appears in the window You can find out more about the WorkCentre s status including how to correct a problem by clicking the Help button QOO 686 Help 16 Setting the Contro Centre properties Using the ControlCentre Properties dialog box you can change the conditions under which the WorkCentre Status window automatically opens on your desktop For example you can set the window to open any time an error occurs such as when the WorkCentre is out of paper or ink You also use the dialog box to choose which scanning application to run when you press the SCAN key on the WorkCentre control panel 1 At your PC do one of the following e In Windows 95 click the WorkCentre icon on th
36. Help 28668 114 Editing a speed dial entry Once you ve created a Phonebook of speed dial entries you can change an individual or a group entry at any time 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Settings 3 On the Phonebook property page do one of the following e To edit an individual entry double click the name in the Individuals box Go to step 4 e To edit a group entry double click the name in the Groups box Go to step 5 4 Inthe Phonebook Entry dialog box make the changes you want and then click OK Refer to Creating an individual speed dial entry as needed Go to step 6 5 Inthe Phonebook Group dialog box make the changes you want and then click OK Refer to Creating a group speed dial entry as needed 6 Click OK on the Phonebook property page GO ee intro Install Fax Copy Help 115 gt Deleting speed dial entries Intro You can delete the individual or group assigned to a speed dial number or the entries assigned to all the speed dial numbers in your Phonebook Install 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Settings The Phonebook property page displays Fax FaxIn FaxRouting FaxQut PhoneLine Reports Phonebook Mailbox Panel Setup Comm Individuals 01 David Moore 222 4763 02 Maria Hernandez 222 8524 Drif 03 Th
37. R70355 3R93556 3R93022 intro Install Fax SF rrp Copy Help Xerox Colotech 3R91290 210x297 mm 100 g m Other Countries Contact Xerox for correct reorder numbers Specialty print media Xerox offers a wide range of specialty print media transparency film high resolution paper photogloss paper and a fabric transfer sheet For best results use only specialty media designed for the WorkCentre Avoid extremely thin paper thick paper or chemically processed paper such as thermal fax paper as frequent paper misfeeds may occur With all specialty media read and follow the instructions for proper loading into the document feeder tray You can order specialty print media from your local Xerox retailer To find the location nearest you call 1 800 832 6979 GO ee 23 intro Install Fax Copy Help If your retailer is out of stock you can order supplies through Xerox e In the United States call 1 800 822 2200 e In Canada call 1 800 668 0199 English or 1 800 668 0133 French Size Letter 8 5x11 in A4 210x297 mm Qe 6 Description Ink Jet Transparency 4 2 mil 20 sheets Ink Jet High Resolution Paper 28 lb 200 sheets double sided matte coated paper Ink Jet Photo Glossy Paper 6 mil 10 sheets Ink Jet Fabric Transfer 10 sheets Ink Jet Transparency 4 2 mil 20 sheets Ink Jet High Resolution Paper 104 g m2
38. SE key in a dialing sequence a comma displays on the LCD and the specified time interval is inserted between the numbers Install Dial mode Sets the dialing mode to tone if your telephone has touch tone capability or pulse 1f it doesn t Copy Help GOOO 104 Detect dial tone Intro Instructs the WorkCentre to wait for a dial tone before sending a fax If the phone system does not provide a dial tone quickly or uses a different type of dial tone you can Install clear Detect dial tone to have the WorkCentre send a fax without waiting for a dial tone 5 Do one of the following e Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window e Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open Fax Note To use the factory defaults click the Restore Defaults button Copy Help 28668 105 Using a document carrier Intro When faxing fragile documents and photographs use a document carrier to protect your original A document carrier is a protective sleeve that has a clear plastic front and a white paper backing Use a document carrier when faxing these types of originals e Photographs Fax e Torn or wrinkled documents Install e Thin originals such as invoices e Graphic art such as newsletter paste ups and collages Load the document carrier in the WorkCentre s document tray with the s
39. Wipe the rollers located on the back side of the scanner Intro cover and opposite the back side of the scanner cover 8 Wipe the white plastic platen cover located under the two white rollers Install ADF rollers Platen cover Fax Frit if 9 Close the scanner cover Copy Pr Help Chapter 3 Intro Fax Operations Sending a Fax Install Changing fax settings before sending a fax Sending a fax to more than one fax number Sending a fax at a later time Fax Using a confidential charge code when sending a fax Switching from pulse to touch tone dialing during a dialing sequence Combining several numbers during a single dialing sequence Faxing long documents Sending confidential faxes Faxing documents from your PC Changing the default settings for sending faxes Changing telephone line dialing options Copy Using a document carrier More entries on the following page Help OQO 72 Creating a phonebook of speed dial entries Intro Creating an individual speed dial entry Creating a group speed dial entry Editing a speed dial entry Deleting speed dial entries Saving a Phonebook file to your PC Opening a Phonebook file Printing a Phonebook of speed dial entries Fax Receiving Faxes Receiving an incoming fax Receiving a fax to memory Printing a fax stored to memory Manually receiving a fax Receiving confidential faxes in mailboxes Retrieving your faxes and printing them on
40. WorkCentre 450 Chapter 1 Intro Introduction Welcome Install Where to find helpful information Introduction to the Document WorkCentre 450c WorkCentre features Control panel keys How to navigate the WorkCentre menus Using the numeric keypad Understanding the document flow icons Using the ControlCentre software Setting the ControlCentre properties Selecting and Ordering Supplies WorkCentre 450c Specifications Keypad Character Assignments Keypad character assignments for North and South America Keypad character assignments for Europe OQO ala ti Ori Copy Help Welcome Thank you for choosing the Xerox Document WorkCentre 450c the dependable and efficient multi function device that handles your office tasks with ease The WorkCentre works the way you do performing more than one job at a time Using the WorkCentre you can e Send and receive paper and electronic faxes e Print color and black and white documents e Copy collate reduce and enlarge documents e Scan paper documents and convert them to fully editable electronic documents The WorkCentre CD ROM includes Xerox Pagis Pro 97 and TextBridge Pro software Using Pagis Pro you can scan organize and retrieve the documents in your office TextBridge optical character recognition software lets you easily convert your paper documents to electronic documents while retaining text formatting and pictures GO
41. a pause in the tone sequence press and wait for three confirmation tones 4 Press 7 Help GO ee 143 5 Press your four digit security password and Intro 6 Press the fax number you want your faxes forwarded to and 7 Remain on the line until you hear three beeps which means the WorkCentre received your request and then Install hang up the telephone The WorkCentre deletes the fax after it s sent Turning off fax forwarding from a remote location Fax You can turn off fax forwarding when you ll no longer be near a fax machine When you turn off fax forwarding the WorkCentre either prints your faxes or stores them to memory depending on the Receive option setting Note If the Receive option is set To memory you should retrieve your faxes as soon as possible to free up memory 1 Lift the telephone handset and wait for a dial tone 2 Dial your WorkCentre s fax number After the WorkCentre answers you hear the fax tones 3 When you hear a pause in the tone sequence press and wait for three confirmation tones Help Qe 6 144 4 Press 5 intro 5 Press your four digit security password and 6 Remain on the line until you hear three beeps which means the WorkCentre received your request and then hang up the telephone Install Turning on fax forwarding from a remote location If you turned off fax forwarding you can easily turn it on again The Work
42. answer the incoming call The control panel LCD displays Press START Fax to send or receive 2 At the WorkCentre 450c press the START key 3 Hang up the telephone The WorkCentre receives the incoming fax Copy Help GOOO 128 Receiving confidential faxes in mailboxes Mailboxes provide the ability to receive confidential faxes that only the mailbox user can access When the WorkCentre receives a fax in a mailbox it stores the fax to memory and prints a Mailbox Receipt report After you re notified of receiving a fax you should print it to free up memory To receive faxes in a mailbox you need to provide your mailbox number to other fax senders You ll need to enter your mailbox password to retrieve your faxes from the mailbox To send a fax to a mailbox see the section Sending a fax to a mailbox on a remote WorkCentre 450c intro Install Fax Note If you share the WorkCentre with other users you can enable security to prevent users from creating editing and deleting mailboxes Copy Creating a mailbox You can easily create mailboxes on the WorkCentre using the ControlCentre software on your PC GOGO amp Help 129 1 At your PC double click the WorkCentre icon intro 2 Inthe WorkCentre 450c Status window click Settings 3 Click the Mailbox tab Fax In Fax Routing Fax Out Phone Line Install Reports Phonebook Mailbox Panel Setup Comm
43. artridge Install Insert a Xerox color ink cartridge Have the remote user verify that the document is stored for you to retrieve No action No action Insert a Xerox color ink cartridge Insert a Xerox color ink cartridge 249 Message Meaning Action No mailbox entries You tried to print a mailbox No action to report list but there aren t any mailboxes on the WorkCentre No Phonebook You tried to print a No action Install entries to report Phonebook butthere aren t any speed dial entries No yellow ink Either the yellow ink Insert a Xerox color ink Load cartridge cartridge is missing or an cartridge ink cartridge made for another machine is installed in the WorkCentre No yellow ink Press The ink supply in the yellow Insert a Xerox color ink CARTRIDGE key ink cartridge is out cartridge Open cover or press The document either Press exit ccear to clear the EXIT to clear scanner remained in the document document or open the tray or was partially fed into scanner cover and remove the scanner the document Out of paper The WorkCentre is out of Load up to 150 sheets of Please add paper paper paper in the paper tray Paper misfeed or The paper did not load Press the Freep key to clear jam Press Freep to properly into the printer the misfed or jammed Clear paper 2668 Message Password already in use Password must have 4 digits PC error Reload pages PC e
44. black line appears on my copies Vertical lines appear on the faxes received by other fax machines Blank pages print after changing the ink cartridge Qe 6 233 Solution Do one or more of the following 1 Make sure the printer output tray is installed 2 Clean the color print head or high capacity ink jet cartridge If streaks or lines still appear replace the print head or cartridge Align the color print head or high capacity ink jet cartridge In the WorkCentre 450c Status window click the Printer button Click Printer Services on the Main Controls property page click the Print Head tab and then click the Align button Clean the platen cover in the scanner Clean the automatic document feed rollers and platen cover Make sure you removed the protective tape from the cartridge Intro Install 234 Problem Solution The print quality Do one or more of the following of my a 1 Make sure Transparency is selected as the transparencies Is Media on the Main Controls property page poor click Printer in the WorkCentre 450c Sta Install tus window to open the property page You also might need to use the applica tion s Page Setup command to select Transparency 2 Check that your transparency film is loaded properly The end with the adhesive strip must be loaded first My document Remove the paper from the document tray and doesn t feed into fan the pages Make sure
45. click Yes to save the changes 7 Click OK to save the changes to the same preset file Using a preset file for a print job 1 At your PC do one of the following e From the application s File menu click Print In the Print dialog box click Properties or Setup e Double click the WorkCentre icon In the WorkCentre 450c Status window click Printer 2 Click the Main Controls tab 3 Inthe Preset name box select the preset file to use for the print job 4 Click OK GOOO 182 Deleting a preset file When you no longer need a preset file you can delete it L At your PC do one of the following e From the application s File menu click Print In the Print dialog box click Properties or Setup Double click the WorkCentre icon In the WorkCentre 450c Status window click Printer Click the Presets tab Select the preset file you want to delete from the List of presets Click Delete In the confirmation box click Yes Guilt 183 Using printer services You can use printer services to view the status of your current print job and the ink level in the cartridges maintain the color print head and high capacity ink jet cartridge and choose the conditions under which the printer icon or Status property page displays on your desktop Checking the status of your current print job The Status property page lets you monitor the progress of the current print job and view any printe
46. d for remote retrieval notify the remote user 00 Install E042 E043 E044 E045 Code Meaning The remote machine did not respond within 60 seconds after starting the DTMF operation You may not have entered the DTMF digits within 60 seconds after DTMF started The remote machine does nothave a documentstored for retrieval poll in or you used an incorrect password The WorkCentre did not receive a response from the remote machine within 60 seconds The WorkCentre used all redial attempts There could be a problem with the remote machine or it may not be a fax machine The WorkCentre did not receive a response from the remote machine within the required time frame T2 time out error GOCO 261 Action Retry the operation using correct DTMF procedures Install Check with the remote user to verify a document is stored for retrieval If a password is needed make sure itis correct Use a handset to call the remote number and confirm whether or notit s a fax machine If you dialed a remote fax machine retry the operation Retry the operation 00 262 Code Meaning Action E046 The WorkCentre did not Use a handset to call the receive a response fromthe remote number and confirm remote machine within the whether or notit s a fax required time frame machine If you dialed a CCITT T1 time out error remote fax machine retry Install The WorkCentre used all
47. d in Saving a Phonebook file to your PC earlier in this chapter The Open dialog box displays Open location n dkp a E ES Select the Phonebook s Lookin a5 Desktop al j iE E 8 My Computer Network Neighborhood Filename Files of type Phonebook files phn cfg z Cancel Ss Click the arrow next to Files of type and then click the type you want 5 Click the arrow next to Files of type the following formats and click one of e Phonebook files phn cfg to open a Phonebook saved in Phonebook format e Delimited text files txt to open contains Phonebook information a text file that 6 Inthe Look in box select the location for the saved Phonebook ee68 0 intro Install Fax rine D Copy Help 122 7 Click Open Intro The Phonebook property page displays the entries from the Phonebook you opened Printing a Phonebook of speed Install dial entries You can print a Phonebook report that includes the information about the individual and group speed dial Fax entries you created 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Settings 3 Click the Reports tab Copy Help GOOO 123 4 Click the Phonebook button Intro Fax In Fax Routing Fax Out Phone Line Reports Phonebook Mailbox Panel Setup Comm Install m Print report P
48. ded for OCR processing Color Depth Specifies the number of bits per picture element pixel at which the scanned image is stored ina file Options are black and white and 16 shades of gray Black and white is recommended for OCR processing Contrast Adjusts the lightness and darkness of the scanned document Options are darken normal and lighten Apply Halftone to Photo Processes a photographic image into halftone dots Use this option when scanning original photographs and using black and white color depth 5 Click OK The WorkCentre begins scanning the document For information on how to use TextBridge see the Scan TextBridge documentation intro Install Print Help GO ee 214 Scanning a document using another scanning application intro This section provides a general procedure for scanning a document using other scanning applications See the application s documentation for specific information 1 Atthe WorkCentre 450c load up to 20 pages face down in the document tray 2 Press the SCAN key The scanning application opens on your Windows desktop Install 3 If you are using the WorkCentre 450c to scan a document for the first time you need to set the WorkCentre as your scanner source Do the following Print e On the File menu click Select source or click Twain and then Select source e Do one of the following In Windows 95 click WorkCentre 400c Series
49. deletion 7 Do one of the following e Click OK to delete the mailbox from the WorkCentre and close the WorkCentre 450c Settings window e Click Apply to delete the mailbox from the WorkCentre and keep the WorkCentre 450c Settings window open Note You can also delete mailboxes using the WorkCentre menus 2668 intro Install Fax Help 134 Printing a list of mailboxes Intro If you want to keep a printed record of the mailboxes created on the WorkCentre you can print the information If security is enabled the mailbox list includes the user s password If security is not enabled asterisks print instead Install of the password To enable security see Enabling security later in this chapter 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Settings Fax 3 Click the Mailbox tab Reith ssc aie 1 Fost Finnie Drim Ragatt Phonebook Malbon Panai SetguiTonn Print Click Print Mailbox List to Copy print the list of mailboxes Beret maien bt on the WorkCentre Help 135 4 Click Print Mailbox List Intro 5 Inthe confirmation box click Yes Note You can also print a mailbox list using the WorkCentre menus Install Editing a mailbox You can change both the name and password assigned to a mailbox 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Settings 3 Click t
50. e book PAUSE Insert a timed interval in the dialing sequence REDIAL Redial the last fax number dialed combine several numbers during a single dialing sequence or add a plus to a speed dial entry in a Phonebook HELP Print the WorkCentre menus and the current default settings STOP Halt a process or exit the menu system START Begin the specified job Install Fax Copy Help GO 66 10 How to navigate the Intro WorkCentre menus Using control panel keys and the numeric keypad you can easily navigate the WorkCentre menus As you navigate the menus the LCD displays the options you can choose and provides helpful prompts to guide you To access the WorkCentre menu system press the MENU key The first top level menu displays Install Fax Menu 1 6 1 Fax job To display the second top level menu press the RIGHT ARROW key or the 2 key Menu 1 6 2 Reports Copy Press the ENTER key to choose the Reports menu and display the first Reports menu Reports 1 2 1 Print report Help GO ee Press ENTER to choose the Print report menu and display the first Print report option Print report 1 6 1 ACCIVLCY Press ENTER to choose Activity At any time you can press the EXIT CLEAR key to display the previous menu or press the STOP key to exit the menus 11 Note To print a diagram of the WorkCentre menus press the HELP key Using the numeric keypad You
51. e You need to inform callers Intro of your pick up code in your telephone answer message 5 Do one of the following e Click OK to change the options at the WorkCentre Install and close the WorkCentre 450c Settings window e Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open Fax Note To use the factory defaults click the Restore Defaults button Copy Help GOOO 9 Changing the fax in options 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Settings 3 Click the Fax In tab WorkCentre 450c Settings xi Reports Phonebook Mailbox Panel Setup Comm Fax In Fax Routing Fax Out Phone Line Prints aheader on each page received IV Include receive header Receive Specifies how to receive Ain C Tomemoy incoming faxes If cannot print receive to memory Reduces incomin g Reduce reduce to fit faxes Printer Specifies the paper size loaded in the W orkCentre Loaded paper size letter E Returns options to their default settings 157 Intro Install Fax Pri j j i Copy Help 158 4 Change the defaults for any of these options Intro Include receive header Prints the date and time the fax is received the number sending the fax your fax name if specified or your fax number and the page number at the top Install of each page rec
52. e taskbar with the right mouse button and then click Properties e In Windows 3 1 or 3 11 click the WorkCentre icon on the desktop with the left mouse button and then click Properties Qe 6 intro Install Fax Copy Help 17 The ControlCentre Properties dialog box displays Intro m Display status window Controls the display of the I At start up WorkCentre 450c Status o p window lt ne Install T On waming Displays the WorkCentre icon r A on the taskbar or desktop IV Show icon on the taskbar mm f When Scan button is pressed Runs the specified scanning i ities eae application when you press the lh i SCAN key C Program Files Pagis scantool exe Browse Fax Cancel Help D app Tir 2 Under Display status window click one of the following e At start up to open the WorkCentre Status window when you run Windows e On error to open the WorkCentre Status window when an error occurs e On warning to open the WorkCentre Status window when a warning condition occurs Copy Help 2668 18 Note You can also click one or more of the Display status window check boxes in the WorkCentre 450c Status window to change the condition under which the window opens 3 To not display the WorkCentre icon on your taskbar or desktop do one of the following e In Windows 95 click Show icon on the taskbar to remove the check mark
53. e displays as a series of vertical bars I and is entered automatically when you use the speed dial number e Click Enter later The letter C displays at the end of the fax number The WorkCentre will prompt you Fax to enter the charge code at the control panel when you use the speed dial number to send a fax intro Install Note When sending or distributing a fax to a Phonebook group the WorkCentre prompts you once to enter a charge code The charge code you enter is used for all the other speed dial entries in the group that you set up with this feature 7 Ifyou want to specify a delayed start time ora maximum fax speed click Use extra features and do one or both of the following e To send faxes at a specific time click Dial later In the box type the time using the format for either a 12 or 24 hour clock Qe 6 Help 110 Note When sending or distributing a fax to a Phonebook group the WorkCentre ignores this feature e To specify a fax speed that is different usually lower than the maximum fax speed set on the Setup Comm property page select a maximum speed in the Maximum fax speed box 8 Click OK The name and fax number you assigned to the speed dial number appear in the Individuals box 9 Click OK on the Phonebook property page The speed dial entries you created are saved in the WorkCentre only To save a backup copy of your Phonebook to your PC see Saving a Phon
54. e following information e WorkCentre s serial number which is located above the parallel port on the back of the machine Install e WorkCentre 400c Series Software and firmware version which is specified in the About box e Windows operating system version Windows 95 Windows 3 1 or Windows 3 11 e Amount of memory in your PC e Information about the problem including the steps taken to create the problem any error messages and the expected behavior The Xerox Customer Support Center telephone number in the United States and Canada is 1 800 TEAM XRX 1 800 832 6979 Call from a telephone near your PC and the WorkCentre Make sure both your PC and WorkCentre are turned on GO ee 220 s9 Clearing paper jams Paper can jam in the WorkCentre s printer or scanner When a jam occurs the WorkCentre displays a message on the control panel LCD and displays a graphic and message in the WorkCentre 450c Status window on your PC 221 Clearing printer jams A printer jam can occur as paper is fed from the paper tray to the WorkCentre s printer After clearing a printer jam you will need to reprint the jammed page Note To avoid printer jams do not load paper in the paper tray while the WorkCentre is printing 1 Remove any paper from the paper tray and the printer output tray QOO Ce 222 2 Do one of the following e Ifthe paper s trailing edge is visible in the paper tra
55. ealed edge down and the clear front facing away from you Copy Caution Do not use a document carrier for originals thicker than a photograph other wise you could damage the WorkCentre s Scanner Help GO ee 106 intro Creating a phonebook of speed dial entries To use the SPEED DIAL key on the WorkCentre you need to create a Phonebook of speed dial entries Your Phonebook can include up to 94 individual entries and 5 group entries The Phonebook identifies the names and fax numbers assigned to the individual speed dial numbers and Fax the people assigned to the group speed dial numbers Install This section explains how to create a Phonebook using the ControlCentre at your PC Note You can also create a phonebook using the workcentre menus Copy Help Qe 6 107 Creating an individual speed dial Intro entry You can create up to 94 individual speed dial entries Each entry must include a fax number You can optionally add a Install person s name or your charge code when dialing long distance You can specify extra features for any of your entries For example you can choose to have the faxes sent to a fax Fax number at a certain time or at a specific transmission speed This feature is useful when sending faxes to a person located in a different time zone or if you know that the fax connection performs better at a speed other than 14 4 Kbps the default speed 1 At your
56. ebook file to your PC later in this chapter To print the list of entries in your Phonebook see Printing a Phonebook of speed dial entries later in this chapter QO 66 intro Install Fax Copy Help 111 Creating a group speed dial entry ve Group speed dial entries enable you to quickly send a fax to several fax numbers at one time When you use the group s speed dial number the WorkCentre will send the fax to each group member Install Before you can create a group speed dial entry you need to create the individual entries See the previous section Creating an individual speed dial entry for more Fax information You use the speed dial numbers 95 through 99 for group entries Each group can consist of amaximum of ten people and the same person can be in more than one group If your Phonebook includes group speed dial entries you also can distribute the faxes received from a specific fax number to one of your speed dial groups To use this feature see Setting up fax distribution at the WorkCentre in this chapter 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Settings The Phonebook property page displays in front of the other property pages Help Qe 6 112 3 Do one of the following Intro e Double click an unassigned speed dial number numbers 95 through 99 in the Groups box e Select an unassign
57. ecifications Continued Resident fonts Courier portrait and landscape Pitch 5 10 16 67 20 cpi Point size 6 12 24 pt Univers portrait and landscape Pitch Proportional Point size 6 12 24 pt CG Times portrait and landscape Pitch Proportional Point size 6 12 24 pt Character Sets HP PC 8 HP Roman 8 PC 8 Dan Nor ISO 21 PC 850 ECMA 94 Latin 1 ISO 8859 1 Ger man ISO 21 French ISO 69 Italian ISO 15 Spain ISO 17 Swedish Names ISO 11 Swed ish ISO 10 Norwegian 1 ISO 60 Norwegian 2 ISO 61 Portuguese ISO 16 UK ISO 4 ANSI ASCII ISO 6 HP Legal ISO IRV ISO 2 HP PC 852 Latin 2 ISO 8859 2 Latin 5 ISO 8859 9 HP PC 8 Turkish Cyrillic 3R Cyrillic 10N Unprintable area Top left and right margins 5 mm PC printing Bottom margin 12 7 mm Qe 6 intro Install Fax Copy Help af ae s gt Copier Specifications Intro Copy speed Upto3pagesperminute Multiple copies Up to 99 copies of multi page originals Resolution 300 x 300 dpi Image quality Normal Bi level and 4 levels of gray Install Halftone Error diffusion 10 perceptible levels of gray Contrast Normal lighten darken photo normal photo lighten photo darken Fax Reduction 100 to 75 in 5 increments Enlargement 125 and 150 Collation Yes user selectable Paper sizes for Letter 8 5x11 in 216x279 mm Srini document tray 20 Legal 8 5x14 in 216x356 mm sheets maximum A4 8 3x11 7 in 210x297 mm Unpr
58. ed speed dial number numbers 95 through 99 in the Groups box and click New Install The Phonebook Group dialog box appears showing the individual entries in the Phonebook box Phonebook Group x Fax Entry 95 Group Name Q Type a group name F 5 far Embers Ehoneuog List of individual 7 n D d Moore 02 emandez 03 Thomas Lee 04 Leslie Sha Phonebook entries Choose two or more to create a group entry Names of group members appear here Gk Cancel Help 4 Inthe Group name box type the name of the group 5 To add an individual to the group do one of the following e Double click the name in the Phonebook box e Select the name in the Phonebook box and click Copy gt gt 28668 Help 113 6 To remove an individual from the group do one of the Intro following e Double click the name in the Group members box e Select the name in the Group members box and click lt lt Install 7 Click OK The group name you assigned to the speed dial number and the number of group members appear in the Groups box 8 Click OK on the Phonebook property page The speed dial groups you created are saved in the WorkCentre only To save a backup copy of your Phonebook to your PC see Saving a Phonebook file to your PC later in this chapter To print the list of entries in your Phonebook see Printing a Phonebook of speed dial entries later in this chapter Fax Copy
59. eeve that has a clear plastic front and a white paper backing Use a document carrier when copying these types of originals e Photographs e Torn or wrinkled documents Install e Thin originals such as invoices e Graphic art such as newsletter paste ups and Print collages Load the document carrier in the WorkCentre s document tray with the sealed edge down and the clear front facing away from you Caution Do not use a document carrier for originals thicker than a photograph Otherwise you could damage the WorkCentre s scanner Help Qe 66 amp 218 Chapter 7 Troubleshooting This chapter provides the Xerox Customer Support Center telephone number explains how to solve common WorkCentre problems and describes the messages you might see when using the WorkCentre Calling the Xerox Customer Support Center Clearing paper jams Clearing printer jams Clearing scanner jams Solving WorkCentre problems Solving communication problems between the WorkCentre and your PC Solving problems when sending faxes Solving problems when receiving faxes Solving copying and printing problems Solving scanning problems Understanding WorkCentre messages Qe 6 219 Calling the Xerox Customer Support Center If you are unable to solve a WorkCentre problem using this guide or the online Help call the Xerox Customer Support Center Before calling make sure you have th
60. eived Receive Specifies how the WorkCentre receives the fax either To print or To memory If you choose to receive your faxes to memory you ll need to print them as soon as possible to free up memory Fax Note To receive faxes to memory you must click Enable security on the Setup Comm property page See Enabling security later in this chapter If cannot print Copy Instructs the WorkCentre to either receive to memory or do not answer when it s unable to print For example the WorkCentre could be out of paper or ink Help GO ee 159 Reduce Intro Reduces the size of the incoming fax Options include reduce to fit none 100 legal gt letter 75 legal gt A4 80 A4 gt letter 90 and 95 Install Loaded paper size Specifies the paper loaded in the WorkCentre letter legal or A4 Be sure the corresponding paper size is loaded in the WorkCentre Otherwise your Fax faxes may not print completely 5 Do one of the following e Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window e Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open Copy Note To use the factory defaults click the Restore Defaults button Help QO 66 160 Enabling security Intro You need to select the Enable security option if you want to receive your faxes to memory and forward your faxes to another
61. end a retransmission The password sent from the WorkCentre did not match the password from the remote machine The WorkCentre does not have a document stored for remote retrieval poll out The password you entered to retrieve the document from the remote machine poll in is incorrect The remote machine does not have the capability to respond as requested The WorkCentre is not compatible with the remote machine sso 258 Action Check that junk mail is disabled on the remote machine this feature filters out calls from unknown fax numbers Retry the Install operation No action Call the remote location and verify the password Retry the operation Store a document to be retrieved and then contact the remote location to retry the operation Call the remote location and verify the password Retry the operation Check that junk mail is disabled on the remote machine Call the remote machine with a handset to verify it is still operable Then retry the operation 259 Code Meaning Action E023 A line of data could not be Check the WorkCentre with decoded within the a known good machine prescribed time or there is a transmission speed mismatch receive errors Install E024 The WorkCentre timed out Call the remote location and while receiving a fax have the fax resent or because it did not receive a retrieve the document from command from the remote the remote machine poll mach
62. ending jobs Activity Test Click Phonebook to i print the report __ Phonebook Demo print Fax r Print reports automatically V Activity V Send confirmation Jon failure x IV Group send confirmation always Print IV Mailbox receipt Restore defaults Copy OK Cancel Apply Help 5 Inthe confirmation box click Yes Note You can also print a Phonebook using the WorkCentre menus rivet Page rigs rch P Help Receiving Faxes hitna Faxes sent to the WorkCentre are either printed stored to the WorkCentre s memory received in a mailbox or if you are using a PC fax application stored to your PC Instali Receiving an incoming fax The WorkCentre is set to automatically print incoming Fax faxes However incoming faxes will not print under these conditions e Paperjam e Lack of paper or ink supply e WorkCentre is busy printing e You set the WorkCentre to receive faxes to memory Copy If the WorkCentre cannot print a fax it will automatically try to store the fax to memory unless there isn t enough memory to receive the fax or the If cannot print option is set to do not answer Help GO ee 125 Receiving a fax to memory To keep your faxes confidential you can receive them to memory However you should print the faxes as soon as possible to free up memory so you can continue receiving faxes The following section Printing a fax stored to memor
63. esolution paper let 150 sheets 20 Ib or 75 g m2 ter and A4 Print Xerox ink jet photo glossy paper letter 150 sheets 20 Ib or 75 g m2 and A4 Xerox ink jet transparency film letter 10 sheets and A4 Xerox ink jet fabric transfer letter and 1 sheet Copy A4 Card stock 110 Ib index or 110 to 200 10 sheets 90 Ib index or 143 g m2 g m2 No 10 envelopes 20 to 24 Ibor 75to 10 envelopes 20 lb or 75 g m2 90 g m2 Paper faced labels 1 sheet Help O O 198 Loading paper You can load letter legal and A4 size paper To avoid a printer jam do not load paper in the paper tray while the WorkCentre is printing 1 Remove the clear plastic printer output tray 2 Make sure the paper guide is positioned to the far right side of the paper tray 3 Slide out the paper tray extension intro Install Print Copy 199 4 Insert up to 150 sheets of 16 to 24 Ib paper print side down in the paper tray The arrow on the paper s packaging indicates the print side 5 Install the printer output tray First P ige Left Ri ghi Last P ge intro Install Print Copy 200 Loading transparency film Intro When loading transparency film insert the end with the adhesive strip first Install Print Copy GOOO 201 Copying a document Intro You copy a document using the keys on the WorkCentre control panel Before copying a document you can
64. ess the PAUSE key to display the dial options menu Dial options pause 10 Press RIGHT ARROW to display charge code and ENTER 11 Enter the charge code A dollar sign displays for each number in the charge code The dollar signs display after the fax number Copy Help QO 66 84 12 When you are done entering the charge code press Intro PAUSE Any additional numbers you might enter will display on the LCD 13 Do one of the following e Press START to begin the fax transmission Install e Press ENTER add another fax number and then press START Note After the fax is sent you may want to change Fax the PAUSE key setting to pause only Repeat steps 1 through 5 and choose pause only in step 5 Copy Help GOOO 85 Switching from pulse to touch tone dialing during a dialing sequence If your phone line uses pulse rotary dialing you can switch from pulse to touch tone dialing when sending a fax Depending on your telephone system you may need to use touch tone dialing to enter the access number for your long distance service To switch from pulse to touch tone dialing you need to change the PAUSE key setting from pause only the default to dial options This procedure describes how to change the PAUSE key setting At the WorkCentre 450c press the MENU key Press 5 Setup and ENTER Press 7 Control panel and ENTER Press 4 Pause key and ENTER Press RIGHT ARROW to display d
65. ets the volume level for the alarm button and dial tone sounds Options are Low Medium and High Alarm sound Sounds an alert tone when an error occurs Button sound Activates a sound each time you press a key Listen to dial Activates an audible dial tone at the start of a call Resolution Sets the sharpness of the outgoing faxes Options are standard 200 x 100 dpi fine 200 x 200 dpi and superfine 300 x 300 dpi Install Fax Copy Help 28668 46 Contrast Intro Adjusts the lightness and darkness of your copies and outgoing faxes Options are lighten normal darken photo lighten photo normal and photo darken Install Size Reduces or enlarges copies by the percentage you choose Options are 95 100 same size enlarge 125 enlarge 150 75 80 85 and 90 Pause Defines how the PAUSE key is used Options are pause only and dial options Pause only inserts a timed interval in a dialing sequence Dial options lets you enter a pause enter a charge code and switch to touch tone dialing if your telephone is set to pulse rotary dialing You define the pause length on the Phone Line property page Collate copies Arranges in sequential order multiple copies of the same document QO 66 Fax Copy Help 47 5 Do one of the following e Click OK to change the options at the WorkCentre and close the WorkCentre Settings window e Click Apply to change the options at the WorkCe
66. f the same document 28668 175 Reverse order Prints the document from last page to first page Media Specifies the type of paper used for printing Install Media size Sets the paper size used for printing Portrait or Landscape Sets the paper orientation 3 Click OK First Page Left Right Last Page Search Print Quit OO e 176 Setting advanced image quality options You can control advanced image quality features including image brightness and halftone printing 1 At your PC do one of the following e From the application s File menu click Print In the Print dialog box click Properties or Setup e Double click the WorkCentre icon In the WorkCentre 450c Status window click Printer 2 Click the Advanced tab to display the Advanced property page see following page GOOO 177 Intro Sets halftone rendering Xerox WorkCentre 400c Series Main Controls Advanced Halftone Controls image O None brightness O Fine Dither High Speed Air Brush O High Quality Air Brush Install Sets optimum print i x Image Options quality Automatic Image Enhancement Mirror Image p 3 Reverses image OK Cancel Default All Help Se ee 3 Change the defaults for any of these options Intensity Adjusts the image brightness by darkening or lightening text and graphics Automatic image enhancement Sets optimum print quali
67. f the arrow Note Do not touch the uncovered hole in the ink cartridge as ink will get on your hands Install 6 Insert the ink cartridge into the correct location on the color print head as shown The ink cartridges and corresponding locations are color coded and Fax numbered Print Copy Pi Help 57 Intro Install Fax Print 7 Snap the ink cartridge into position Copy Caution Do not force the ink cartridge into the print head 8 Close the printer cover and replace the document tray 9 Press the START key Help GOOO 58 The color print head returns to the home position far left Intro side of printer and the WorkCentre cleans the head After afew moments the printer returns to normal print mode If the color print head does not return to the home position try removing and reinstalling the head Install Installing a color print head The WorkCentre displays a graphic in the WorkCentre 450c Status window on your PC and a message on the control panel LCD when it is time to install a new color print head The color print head is the black plastic housing that contains the color ink cartridges You can reuse the same ink cartridges if they still contain ink Use the following procedure to replace the color print head You can also use the procedure to install a color print head for the first time and to reinstall a previously used color print head when changing from black and white to color printi
68. fax machine After you enable security you must to enter your password each time you click Settings in the Install WorkCentre 450c Status window and when you use secure features at the WorkCentre 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Settings Fax Print Copy Help 3 Click the Setup Comm tab WorkCentre 450c Settings Ea Fax In Fax Routing Fax Out Phone Line Reports Phonebook Mailbox Panel Setup Comm m Machine setup Fax Number fat 54657890 Name MyWorkCentre Date format MM DDAYY ka Time format 12 hour izi Set date and time from PC r Communication Maximum fax speed fi 4400 bps ied IV ECM error correct mode Enables use of s ecurity features I Enable security Permit remote test Restore defaults Cancel Apply Help 4 Click Enable security 5 Click OK 6 Inthe Set Security Password dialog box type a four digit password in the Password box If you created a mailbox on the WorkCentre do not use your mailbox password st Page Lef Right Las Search GOOO 161 Intro Install Fax Print Copy Help 162 Note Record the password used as you will need to enter it to use secure features 7 Click OK If you want to change your password click Enable security on the Setup Comm property page to remove the check mark and click App
69. follows 4 password fax number QO 66 intro Install Fax Copy Help 139 7 By default the WorkCentre deletes the fax after it s Intro sent To change the default press one of the following e 1 to save the fax on your WorkCentre after transmission e 2 to print the fax on your WorkCentre then delete it Install after transmission Remain on the line until you hear three beeps which means the WorkCentre received your request and then hang up the telephone Fax Automatically forwarding your faxes When you re away from the WorkCentre you can have your faxes automatically forwarded to a fax machine near you This lets you continue to receive your faxes regardless of where you re located You can set up fax forwarding at the WorkCentre or from a remote location Copy Setting up fax forwarding at the WorkCentre 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Settings 3 Click the Setup Comm tab Qe 6 Help 140 4 Click Enable security and then click the Apply button intro 5 Inthe Set Security Password dialog box type a four digit password and click OK Install To enable security on your WorkCentre enter a four digit password Type a four digit ual J password Fax OK Cancel Print Copy ea Pr Q He Ip 141 6 Click the Fax Routing tab Reports Phonebook Mailbox Panel Setup Comm Fax I
70. he Mailbox tab 4 Doone of the following e Double click the mailbox you want to edit e Click the mailbox you want to edit and click Edit 5 In the Mailbox dialog box make the changes you want and then click OK 6 Do one of the following e Click OK to change the mailbox on the WorkCentre and close the WorkCentre 450c Settings window Fax Help 2668 136 e Click Apply to change the mailbox on the Intro WorkCentre and keep the WorkCentre 450c Settings window open Retrieving your faxes and printing instan them on another fax machine When you re away from the WorkCentre you can retrieve your faxes remotely Using a touch tone telephone you can Fax retrieve the faxes stored to memory or in a mailbox and print them on the fax machine near you If you are retrieving the faxes from a telephone connected to a fax machine you can print the faxes during the same call If the fax machine is not connected to the telephone from which you re calling the WorkCentre calls the fax machine you specify and sends the faxes Co Retrieving your faxes using the telephone id connected to the remote fax machine 1 Lift the telephone handset and wait for a dial tone 2 Dial your WorkCentre s fax number After the WorkCentre answers you hear a fax tones Help 0280 e 137 3 When you hear a pause in the tone sequence press Intro and wait for three confirmation tones 4 Press 3 5 D
71. he wire clips and then to a free parallel printer port on your PC 2 Attach the power cord to the power connector at the rear of the WorkCentre Install 3 Plug the cord into a grounded electrical outlet Note In the United States and Canada use a UL listed and CSA labeled detachable power cord 3 conductor 18 AWG SJT or SVT type plug grounding type parallel Fax blade cord connector body IEC 320 style to connect to the WorkCentre Make sure the electrical outlet is near the WorkCentre and easily accessible The power cord is used as the main disconnect device diisi Copy Help GOOO 42 Using the Setup Wizard to select Intro your fax options The Setup Wizard helps you select basic options for sending and receiving faxes You may have run the wizard Install after you installed your software to select your fax options You can run the Setup Wizard at any time to change your fax options Note FCC and Communications Canada regulations Fax require you to enter the WorkCentre s fax number Make sure you provide the number before using the WorkCentre 1 Turn on your PC 2 Do one of the following fics In Windows 95 double click the WorkCentre icon on the taskbar Click the WorkCentre icon located in the upper left corner and then click Setup Wizard Copy In Windows 3 1 or 3 11 double click the WorkCentre icon on the desktop with the left mouse button and then click Setup Wizard 3 Follow the instructions on
72. ia including plain paper transparency film and envelopes On screen ink level gauges enable you to easily monitor your ink supply Printing guidelines Before printing documents on the WorkCentre review the following guidelines Set the WorkCentre as your default printer If you didn t set the WorkCentre as your default printer during software installation you ll want to set it as your default printer to have your documents automatically print on the WorkCentre e In Windows 95 click the Start button point to Settings and then click Printers Double click the Xerox WorkCentre 400c Series icon click Printer and then click Set as Default e In Windows 3 1 3 11 double click the Print Manager icon Click Xerox WorkCentre 400c Series click Printer and then click Set Default Printer QO 66 170 Choose and load media For a list of the types of media you can use for printing and media loading instructions see Chapter 5 Copy For instructions on how to load envelopes in the WorkCentre see Loading envelopes later in this chapter Understand the print modes You can press the MODE key several times to switch among the options Print amp fax To print documents and receive faxes Printer only To print documents from your PC Faxes received at the WorkCentre are stored to memory Offline To disable the printer 171 Printing a document You print a document on the WorkCentre from a Windows app
73. ial options and ENTER The WorkCentre sounds a confirmation beep 6 Press STOP to exit the menus Qe 66 AE Intro Install Fax Help 86 Load up to 20 pages face down in the document tray Intro Begin dialing the fax number When you need to switch to touch tone dialing press the PAUSE key to display the dial options Press the RIGHT ARROW key twice to display tone ini dialing and then press ENTER The letter T displays on the LCD which indicates that the next number you enter will use touch tone dialing Enter the next fax number a Do one of the following e Press START to begin the fax transmission e Press ENTER add another fax number and then press START Note After the fax is sent you may want to change the PAUSE key setting to pause only Repeat steps Copy 1 through 5 and choose pause only in step 5 Help QO 66 87 Combining several numbers during a single dialing sequence You can combine a fax number speed dial numbers and access numbers during a single dialing sequence For example you may have created a speed dial number for your long distance service and another speed dial number for your charge code your company provides You could dial all the numbers at one time to send a fax to a number that requires the long distance service 1 Atthe WorkCentre 450c load up to 20 pages face down in the document tray 2 To enter the first number d
74. ialing Redial waiting to redial F Stored waiting to print or be retrieved Bx HH MM am pm waiting to be faxed at a later time Incoming fax Print Stored waiting to be polled Copy i Help Canceling a fax job You cancel a fax job at the WorkCentre 1 Atthe WorkCentre control panel press the JOB STATUS key 2 Do one of the following e Press the RIGHT ARROW key until the job you want to cancel displays e Press the JOB STATUS key until the job you want to cancel displays 3 Press STOP 4 Ifa password is required type the password and press ENTER 5 Press ENTER to confirm that you want to cancel the job GOOO Intro Install Fax Print Copy Help 168 Chapter 4 Printing Documents Printing guidelines Install Printing a document Setting printer options Setting advanced image quality options Using preset files Saving printer options to a preset file Editing the printer options defined in a preset file Using a preset file for a print job Deleting a preset file Using printer services Checking the status of your current print job Maintaining the color print head or high capacity ink jet cartridge Choosing the printer status display options Checking the status of your pending print jobs Loading envelopes Printing from DOS Qe 6 169 The WorkCentre provides high quality color and black and white printing You can print on a range of med
75. ich the printer icon or Status property page displays on your desktop You can specify the display settings for idle printing and error conditions 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Printer 3 Onthe Main Controls property page click Printer Services 4 Click the Options tab to display the Options property page Guilt 189 5 Under Display Conditions click the option you want when the printer is Idle Printing and in need of attention Error Icon Displays a printer icon on the desktop Window Opens the Status property page on the desktop 6 Click Close Checking the status of your pending print jobs The WorkCentre 400C Series Spool Manager holds the documents queued for printing You can view the status of a pending document and change its status 1 At your PC do one of the following e In Windows 95 click the Xerox WorkCentre 400C Series Spool Manager button on the taskbar e In Windows 3 1 or 3 11 click the Xerox WorkCentre 400C Series Spool Manager icon on the desktop QO 66 190 The Spool Manager window displays showing the list of print jobs pending on the WorkCentre and the status of each job 2 To change the status of a print job click the document name and then click one of the following options from the Document menu Hold Does not print the document but keeps it in the queue or prints the document if it
76. identify its capabilities The telephone line dropped while communicating with the remote machine The remote machine did not respond while the WorkCentre was waiting for a confirmation to send The remote user may have stopped the fax machine while receiving or the telephone line could be bad zagt 255 Install Action No action Retry the operation If unsuccessful test with a known good machine Call the remote machine with a handset to verify the phone line is good Then retry the operation Call the remote machine with a handset to verify the phone line is good E006 E007 E008 E009 E010 Code Meaning An internal error occurred at the WorkCentre You may have tried to senda document but it was not found in memory or the data needed to senda document could not be found An internal error occurred at the WorkCentre The remote machine did not respond after the WorkCentre s three attempts to confirm the remote machine s ability to receive the fax The telephone line could be noisy There is a transmission speed mismatch between the WorkCentre and the remote machine which can be caused by a noisy phone line The two machines will try different transmission speeds The WorkCentre timed out when it received a PRI signal T3 timeout Tasg 256 Action Retry the operation Install No action Retry the operation If unsuccessful test with a
77. ill use the WorkCentre and then follow the appropriate steps I will receive fax calls only on the telephone line dedicated fax machine Insert one end of the telephone cord supplied with the WorkCentre into the Line jack at the rear of the WorkCentre and insert the other end into your telephone wall plug LLLA af EET vve PLIP ISI IS aa GO ee 6 Intro Install Fax Copy Help 37 I will receive both fax and voice calls on the telephone Intro line and I will not use an answering machine L Insert one end of the telephone cord supplied with the WorkCentre into the Line jack at the rear of the Work Centre and insert the other end into your telephone Install wall plug Insert your telephone s cord into the Tel 1 jack at the rear of the WorkCentre Fax Copy Help 38 I will receive both fax and voice calls on the telephone line and I will use an answering machine 1 Insert one end of the telephone cord supplied with the WorkCentre into the Line jack at the rear of the Work Centre and insert the other end into your telephone wall plug 2 Insert your answering machine s cord into the Tel 2 jack at the rear of the WorkCentre If your answering machine does not include a telephone connect your telephone to the answering machine SPSS EES SEPSELILES Hint Be sure to set your WorkCentre answer mode To phone to answering machine 266
78. ine within the in required time frame E025 The remote machine Check the WorkCentre with cannot do what you are a known good machine requesting from the WorkCentre Communications are terminated due to poor line conditions resulting in too many errors E026 The WorkCentre did not Check the WorkCentre with receive a post message a known good machine response from the remote machine after three attempts The WorkCentre used all of its retry attempts GOOO E027 E028 E029 E039 E040 Code Meaning 260 Action The telephone line dropped Call the remote machine while the WorkCentre was receiving a fax from the remote machine The WorkCentre received an incorrect password from the remote machine Internal machine error The WorkCentre did not detect a dial tone and it used all of its redial attempts The remote machine tried to retrieve a document stored on the WorkCentre GOCO with a handset to verify the phone line is good Then retry the operation Call the remote location and verify the user has the correct password Retry the operation Locate and correct the error Make sure the WorkCentre s phone line is plugged in and operational Use a handset to dial the remote machine and verify that its line is good Make sure there is a document stored to memory or in a mailbox and then have the remote user retry the operation If you don t have a document store
79. information that displays on the LCD for a Intro pending fax varies depending on the type of job and the details about the job In the example below the LCD shows the status for a fax to be sent at a later time Install Destination Number of pages Job number 7 2132378 1P Type of job Send 2 00 pm Fax Job status The information displayed on the LCD varies depending on the type of fax job and the details about the job In the example below the LCD shows the status for a fax to be sent at a later time Print Copy Help 165 The information displayed on the LCD about incoming and Intro outgoing faxes can include Item Description Job number The number the WorkCentre assigns to the job Install Destination Outgoing fax Individual name or fax number Group name or number Fax Number of fax numbers if you re sending the fax to more than one fax machine Mailbox number Fax number of the machine from which to retrieve a stored document poll or poll in Destination Incoming fax Fax number of the machine sending the fax Number of pages If available total number of pages to be sent Copy Type of job Outgoing fax Send Mailbox nn fax stored to a mailbox Be polled document stored for remote retrieval Incoming fax Help Qe 6 166 intro Item Description Receive Poll retrieving a document from a remote fax machine Install Job status Outgoing fax Pending queued for d
80. intable area Top left and right margins 5 mm Copying Bottom margin 10 mm with high capacity ink Copy jet cartridge 12 7 mm with color print head with black ink cartridge Help OO 0A O 31 Scanner Specifications Scanner speed 10 seconds per page Resolution 300 x 300 dpi Compatibility TWAIN compliant ScantoPC 300 x 300 and 200 x 200 spi single bit uncom pressed compressed MH 300 x 300 and 200 x 200 spi 4 bit uncom pressed GOOO Intro Install Fax a Prin Copy Help 32 Keypad Character Assignments Alphabetic characters and symbols are assigned to the keys on the numeric keypad which enables you to enter words at the control panel For example if you are adding a Phonebook entry at the control panel you can enter the name that you want to assign to the speed dial number This appendix includes the keypad character assignments for North and South America and Europe ee intro Install Fax Copy Help 33 Keypad character assignments for North and Intro South America The following table shows the characters assigned to each numeric key for North and South America Press the appropriate key several times until the character you want displays on the control panel LCD Install Assigned characters Key North and South America Fax i ABC2abc DEF38defE GHI4ghiliiii JKL5jkI PQRS 7pqrs TUV8tuvUUUut WXYZ9IWXYZ Bee er A O
81. is Pro the 20Mb minimum disk space requirement enables installation of all Pagis Pro application software and one OCR language pack Please allow 700Kb for each additional language pack you intend to install Textbridge Pro Windows 3 1 3 11 only e an Intel or compatible 80486 or Pentium microprocessor e VGA SVGA or Multi sync color monitor e 8 megabytes Mb of random access memory RAM e a hard disk with a minimum of 20Mb of free space GOOG
82. ith a tab and each Phonebook entry is separated with a carriage return This format lets you use your Phonebook information with other PC applications 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Settings 3 On the Phonebook property page click Save As Fax Copy Help GOOO 118 The Save As dialog box displays intro Save As 21x Save in ajDdesktp ti i a El c E My Computer Network Neighborhood Select a location for Install the Phonebook Type a Phonebook name Filename N S save Click the arrow next to Si as type Phonebook files phn Fax Save as typeand then click the type you want 4 Inthe Save in box select a location for the Phonebook 5 Inthe File name box type a name for the Phonebook Frane 6 Click the arrow next to Save as type and click one of the following formats e Phonebook files phn Copy e Delimited text files txt 7 Click Save Pi Help First Page Left Right Last Page Search int Quit 119 Opening a Phonebook file Intro When you open a Phonebook file it replaces the Phonebook in the WorkCentre Therefore before opening another Phonebook make sure you have a backup copy of your current Phonebook Install You can open a Phonebook file saved in one of the following file formats e Phonebook files phn cfg Fax The Phonebook format used on the WorkCentre 450c WorkCenter 250
83. jobs on the WorkCentre You tried to cancel a job that the WorkCentre is printing ee 238 Action Do one or more of the following 1 Make sure the WorkCentre is connected to a telephone wall plug 2 Make sure your telephone or answering machine is connected to the WorkCentre Increase memory by deleting or printing the documents stored to memory No action Install No action No action Message Cannot receive fax Printer unavailable Cannot receive Low Replace the print head or ink Change cartridge Cannot run PC scan After pressing the scan key application Part of your document may Cartridge error Check printed pages problem Meaning The WorkCentre cannot receive the fax because either the printer is unavailable you set the If cannot print option to do not answer or there isn t enough memory to store the fax The WorkCentre cannot receive the fax because your ink supply is low the system could not run the scanning application on your PC not have printed completely because of an ink cartridge me as 239 Action Do one or more of the following 1 Make sure paper is loaded in the paper tray 2 Clear any printer jams 3 Make sure a print head or cartridge is installed 4 Increase memory by deleting or printing the documents stored to memory color ink cartridge Do one or more of the following 1 Make sure you installed
84. ke sure the ControlCentre is running To my PC when using run the ControlCentre double click the Had tec WorkCentre icon applications PP 2 Close the WorkCentre 400c Series Status window GOOO 230 Solving problems when sending faxes Problem Solution cannot send a fax Do one or more of the following Install 1 Check your telephone line connec tions and make sure you have a dial tone 2 Depending on your telephone system make sure the Dial mode tone or pulse is set correctly on the Phone Line property page 3 Ifthe WorkCentre s memory is low print or delete the documents stored to memory or in a mailbox The page background on Clean the platen cover in the scanner the faxes received by other fax machines is gray Vertical lines appear on Clean the automatic document feed the faxes received by rollers and platen cover other fax machines GO ee 231 Solving problems when receiving faxes Problem Solution cannot receive Do one or more of the following Install a fax 1 Check your telephone line connections and make sure you have a dial tone 2 Make sure paper is loaded in the paper tray and that a print head or cartridge is installed 3 Clean the color print head or high capacity ink jet cartridge and then run a test print If the print still appears faint repeat the process two more times If the problems persists replace the print head or cartridge
85. key to delete a highlighted number Press SPEED DIAL and enter the speed dial number Copy Help Qe 66 80 3 Press ENTER intro 4 Repeat step 2 to enter the next fax number 5 Do one of the following e Press ENTER and enter another fax number The maximum number of entries is ten sina e Press START to begin the fax transmission Sending a fax at a later time Fax You can set up a fax at the WorkCentre and have it sent at a later time You might want to delay a fax transmission to take advantage of the lower telephone rates available during certain time periods 1 Atthe WorkCentre 450c load up to 20 pages face down in the document tray 2 Press the MENU key 3 Press ENTER to select Fax job 4 Press 2 Dial later and ENTER Help 2668 81 5 Using the numeric keypad enter the time Intro To change the time press the LEFT ARROW key to move the cursor to the left press the RIGHT ARROW key to move the cursor to the right and press the EXIT CLEAR key to delete a highlighted number Install 6 If you are using a 12 hour clock press RIGHT ARROW to switch between am and pm 7 Press ENTER 8 Enter the fax number and press START Fax The WorkCentre stores the document to memory until it sends the fax at the specified time Note If your document remains in the document tray the Always send from memory option is not selected on the ControlCentre s Fax Out property page To se
86. lace the magenta ink cartridge Install Message Mailbox n has no entry Mailbox not empty Print docs or delete Memory full Cannot store document Memory full Reload unscanned pages Meaning There isn t a mailbox with that number on the WorkCentre You cannot delete the mailbox because it contains documents There isn t enough WorkCentre memory to store the document in the mailbox or to memory for retrieval by a remote fax machine The WorkCentre ran out of memory during scanning GOCO 244 Action To print a list of the mailboxes created on the WorkCentre open the ControlCentre click the Mailbox tab and then click Print Mailbox List Use a number for which there is a mailbox created on the WorkCentre Before deleting the mailbox either print or delete the contents of the mailbox Increase memory by deleting or printing the documents stored to memory and then try again Install Increase memory by deleting or printing the documents stored to memory Reload the pages not scanned and restart the job when applicable Message Memory is full Memory is full Can fax from ADF Memory is full Cannot poll Memory is full Cannot receive Memory is full Job was canceled Meaning There isn t enough WorkCentre memory There isn t enough WorkCentre memory to retrieve the document from the remote fax machine You
87. lect the option see Changing the fax out options later in this chapter Copy Help GO ee 82 Using a confidential charge code Intro when sending a fax Depending on your telephone system you might need to use a charge code when sending a fax to a number outside Install your local area A charge code could be your calling card number or some other number your long distance service provides To keep the charge code confidential the WorkCentre does not display the code on the control panel Fax LCD or print the code on any reports Note If you frequently send faxes to a fax number that requires a charge code you can create an individual speed dial entry in your Phonebook that includes your charge code Using speed dialing you can quickly enter both the fax number and charge code with the press of one key Copy 1 Atthe WorkCentre 450c press the MENU key 2 Press 5 Setup and ENTER 3 Press 7 Control panel and ENTER 4 Press 4 Pause key and ENTER Help 0280 e 83 5 Press RIGHT ARROW to display dial options and Intro ENTER The WorkCentre sounds a confirmation beep 6 Press STOP to exit the menus 7 Load up to 20 pages face down in the document tray 8 Enter the fax number Install Note If you need to add a pause timed interval in the fax number press PAUSE and then ENTER A Fax comma displays for each pause you add 9 When you need to enter a charge code pr
88. lication The WorkCentre prints one sided pages within these margins Left 5 mm Top 5 mm Right 5mm Bottom 12 7 mm 1 At your PC open the document you want to print 2 Onthe File menu click Print Note If you are using Windows 95 you can also drag the icon for your document onto a printer shortcut icon on your desktop See your Windows 95 documentation for information on creating shortcuts 3 In the Print dialog box choose the options you want and click OK The WorkCentre 400c Series Status window and Spool Manager display on the Windows taskbar or desktop You can open the Status window to view the status of the current print job or open the Spool Manager to view the print queue GO ee 172 Setting printer options Before you print a document you can change the size and orientation of the document select the printing media and set the print quality The settings you choose are used until you change them Note Some applications may override any of the options you choose 1 At your PC do one of the following e From the application s File menu click Print In the Print dialog box click Properties or Setup e Double click the WorkCentre icon In the WorkCentre 450c Status window click Printer The Main Controls property page displays see following page 28668 173 Main Controls Output Style Preset Name Mode Color Black and Whil i CE and White ae Collate on
89. lity Data compression Unprintable area Incoming faxes Qe 6 Confidential send and receive 300 x 300 dpi Letter 8 5x11 in 216x279 mm Legal 8 5x14in 216x356 mm A4 8 3x11 7 in 210x297 mm 20 pages 14400 9600 and 4800 bps CCITT Group 3 Error Correction Mode MH MR and MMR Top left and right margins 5 mm Bottom margin 10 mm with high capacity ink jet cartridge 12 7 mm with color print head with black ink cartridge 27 intro Install Fax Copy Help 28 s 9 Printer Specifications intro Technology Thermal ink jet drop on demand Compatibility Windows 3 1 3 11 Windows 95 DOS Print speed Black and white High capacity ink jet cartridge Up to 6 pages per minute Install Color print head with black ink cartridge Up to 4 pages per minute Color Up to 1 page per minute Resolution Black and white 600 x 600 600 x 300 and Fax 300 x 300 dpi Color 600 x 600 and 300 x 300 dpi Fax black and white only 300 x 300 dpi Media sizes for Letter 8 5x11 in 216x279 mm paper tray Legal 8 5x14 in 216x356 mm rim A4 8 3x11 7 in 210x297 mm U S card stock 4x6 in 5x8 in U S No 10 envelope 4 12x9 5 in European DL envelope 110x220 mm Copy Paper tray capacity 150 sheets of paper 20 Ib 75 g m 10 sheets of transparency film 10 envelopes Printer output tray 50 sheets of paper 20 Ib 75 g m capacity Emulation PCL3c Help 0280 e 29 Printer Sp
90. ly Click Enable security click OK and then type a new password in the Set Security Password dialog box Changing fax quality The WorkCentre is set to print incoming faxes at fast speed You can change the fax speed to print faxes at a slower speed with higher quality results 1 Atthe WorkCentre 450c press the MENU key 2 Press 6 Printer and ENTER 3 Press 3 Fax copy quality and ENTER 4 Press RIGHT ARROW to display normal and ENTER The WorkCentre sounds a confirmation beep 5 Press STOP to exit the menus GO ee intro Install Fax Copy Help 163 Checking the status of your fax Jobs You can view the status of your fax jobs on the control panel LCD or the LCD display in the WorkCentre Status window The WorkCentre displays active jobs first then pending jobs 1 Atthe WorkCentre control panel press the JOB STATUS key If you have an active job its status displays on the LCD 2 If you have more than one active job press the JOB STATUS key to display the status of each job At the end of the active jobs list the LCD displays Pending jobs list gt STOP to cancel job 3 To display the status of each pending fax job do one of the following e Press the JOB STATUS key e Press the RIGHT ARROW key 4 To print the first page of the pending fax job displayed on the LCD press the START key Qe 6 intro Install Fax Copy Help 164 The
91. mprove readability of documents with font sizes smaller than 10 points Install 6 Do one of the following e Using the numeric keypad enter the fax number Fax To change the fax number press the LEFT ARROW key to move the cursor to the left press the RIGHT ARROW key to move the cursor to the right and press the EXIT CLEAR key to delete a highlighted number e Press SPEED DIAL and enter the speed dial number 7 Press START to begin the fax transmission 8 Ifyou chose to include a cover page with your fax enter the number of pages in the document and then press ENTER To cancel the transmission before the WorkCentre sends the fax press the STOP key and then the ENTER key OQO Ce Copy Help 79 Sending a fax to more than one fax Intro number You can send the same fax to more than one fax number You can use a combination of both direct and speed dialing Install Note If you routinely send faxes to the same group of fax numbers you can create a group entry in your Phonebook Then you can use the SPEED DIAL key Fax to send the fax quickly to the group of fax numbers 1 Atthe WorkCentre 450c load up to 20 pages face down in the document tray 2 Do one of the following e Using the numeric keypad enter the fax number To change the fax number press the LEFT ARROW key to move the cursor to the left press the RIGHT ARROW key to move the cursor to the right and press the EXIT CLEAR
92. n Fax Routing FaxOut PhoneLine Forwards your faxes to another fax number Specifies the fax number to forward your faxes to IV Forward all faxes To fax number teneegeescenssencncnsncnezencsceseney Escesessvenetstesnsesnsnenenenensoed From sender 1 fax number Tic group v From sender 2 fax number To aoup C Restore defaults Cancel Apply Help 7 Click Forward all faxes 8 Inthe To fax number box type the fax number you want your faxes sent to st Page Lef Right Las GOOO Intro Install Fax Print Copy Help 142 9 Do one of the following Intro e Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window e Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings Install window open Using fax forwarding from a remote location If you re away from your WorkCentre and you didn t set up PAA fax forwarding you can set up the feature if security is enabled on your WorkCentre and you have access to a touch tone telephone Setting up fax forwarding from a remote location Use this procedure to set up fax forwarding for the first time and to specify a new fax number as your location changes 1 Lift the telephone handset and wait for a dial tone 2 Dial your WorkCentre s fax number Copy After the WorkCentre answers you hear the fax tones 3 When you hear
93. n Teh enie Ode lt none gt Install Auto Photo Graphics Text Media Printer options Plain Paper Print Quality O Fast Media Size lamo Normal Letter 8 5 x 11 in O High Quality Printer Services A Portrait SB a Defaults Click to open Printer Services options Cancel Default Al Help a en nes 2 Change the defaults for any of these options Mode Prints the document in Color or Black and White To print in color the color print head and ink cartridges must be installed in the WorkCentre To print in black and white either the color print head and cartridges or the high capacity ink jet cartridge can be installed e265 6 174 Type Selects the image quality to use based on the contents of the document Options are Auto Photo Graphics and Text Print quality Sets printing at different speed and print quality combinations Fast uses the fastest speed appropriate for the selected media Normal provides letter quality printing and High Quality provides high quality printing at a slower speed Preset name Loads a file with predefined printer settings Select none if you don t have a file of predefined settings See Saving printer options to a preset file later in this chapter for more information Copies Specifies the number of copies to print from 1 to 99 Collate Arranges in sequential order multiple copies o
94. n provides an alphabetic listing of the messages you may see when using the WorkCentre Install Message Meaning Action nn is a group You cannot use a group Use a speed dial number Cannot dial group speed dial number when for an individual numbers dialing manually 01 through 94 ADF pad low start You may need to replace Ifyou are not having paper if OK or menu 5 9 1 the automatic document feed problems press start feed ADF pad to clear the message and continue using the ADF pad If paper feed problems occur replace the ADF pad Black low start If The ink supply in the black Check the printed pages If OK or CARTRIDGE ink cartridge is low the print quality is good press start to clear the message and continue using the cartridge If the print quality is not good replace the black ink cartridge QO 66 Message Call ended No dial tone Check line Can only poll Can only view a job with a document Can only view print a pending job Cannot cancel job being printed Meaning The WorkCentre ended the call after using the specified number of redials because it could not detect a line current or a dial tone WorkCentre memory is full You can retrieve a document from another fax machine only You cannot print the first page of the document because it isn t stored in the WorkCentre The WorkCentre could be retrieving the document from a remote fax machine There are no pending
95. n store them to memory on your WorkCentre This allows the fax recipient to retrieve and print the fax when needed Install Sending a fax to a mailbox on a remote WorkCentre A WorkCentre 450c can provide up to five mailboxes to which you can send faxes To send a fax to a mailbox on another user s WorkCentre a telephone must be connected to your WorkCentre and you need to know the remote user s mailbox number After sending the fax it remains in the mailbox until the recipient prints it Fax See Receiving faxes later in this chapter to learn how to create and use mailboxes on your WorkCentre 1 Atthe WorkCentre 450c load up to 20 pages face down in the document tray 2 Using the telephone connected to your WorkCentre lift the handset and dial the fax number After the remote WorkCentre answers you hear a fax tone sequence Qe 6 Help k When you hear a pause in the tone sequence press and wait for three confirmation tones Press 1 and the mailbox number Press For example the complete key sequence is as follows 1 mailbox number After you hear three confirmation tones press START Hang up the telephone 90 Note You can send the fax to more than one mailbox on the same WorkCentre by separating each mailbox number with the character For example you would press the following keys to send a fax to mailboxes 1 and 2 1 1 2 zagt Int
96. ndow click Printer 3 Onthe Main Controls property page click Printer Services 4 Click the Print Head tab to display the Print Head property page see following page 2668 a Xerox WorkCentre 400c Series 186 LPT1 Click type of installed Status Print Head Options print head Maintenance Default Print Head Clean Color P Change SSA O High Capacity Black Maintenance buttons Align Demo Print Test Print 5 Under Default Print Head click the type of print head currently installed in the WorkCentre Color Color print head and ink cartridges High Capacity Black High capacity ink jet cartridge First Page Left Right Last Page Search ni Quit 187 6 Under Maintenance click one of the following buttons Clean Cleans the color print head or high capacity ink jet cartridge Change Moves the printer carriage to the center position so you can remove the print head or ink jet cartridge Align Correctly positions the print head or ink jet cartridge in the printer and prints a test pattern that you can use to verify the alignment Demo Print Prints a sample page that demonstrates the WorkCentre s printing capabilities Test Print Prints a diagnostic sample page that you can use to determine printer problems 7 Click Close 22 ee 188 Choosing the printer status display options You can choose the conditions under wh
97. needed Install The WorkCentre 450c Status window on your PC includes ink level gauges which indicate the ink supply in each cartridge When the ink supply runs low in a cartridge the WorkCentre displays a message in the WorkCentre 450c Status window and on the control panel LCD You should replace the black ink cartridge as soon as possible to ensure your incoming faxes will continue to print Fax Note If you run out of ink while printing faxes or documents stored to memory any pages printed before you change the ink cartridge are lost Copy Caution Keep the ink cartridges out of the reach of children Do not get the ink near your eyes or mouth 1 Atthe WorkCentre 450c press the CARTRIDGE key to display change on the LCD 2 Press ENTER Help OGOGO amp 55 The WorkCentre moves the color print head to the Intro center of the printer so you can access the color ink cartridges Note If the color print head does not move to the Instali center of the printer unplug the WorkCentre s power i cord wait a few seconds and then reconnect it 3 Remove the document tray and open the printer cover 4 With the color print head installed in the printer rax remove the empty ink cartridge from the color print head by lifting it up and out Print Copy Help 56 5 Remove the new ink cartridge from its package Intro Slowly remove the protective strip from the cartridge in the direction o
98. ng 1 Atthe WorkCentre 450c press the CARTRIDGE key three times to display replace color head on the LCD Fax Copy Help GO ee 59 2 Press ENTER Intro The WorkCentre moves the color print head to the center of the printer so you can you remove it Note If the color print head does not move to the Install center of the printer unplug the WorkCentre s power cord wait a few seconds and then reconnect it 3 Remove the document tray and open the printer cover 4 Pull the green carriage lock lever forward and remove the color print head Fax Copy Help 60 Note If you are changing from black and white to dia color printing place the high capacity ink jet cartridge in the print head storage box This prevents the ink from drying out and clogging the ink jets otai nsta 5 If you are installing a new color print head remove the color ink cartridges from the print head Fax Copy Help GOOO 61 6 Insert the ink cartridges into the new print head as Intro shown The ink cartridges and corresponding locations are color coded and numbered Install Fax Frit jj i Copy Ri gni Search Print Help First Page Left Last Page Quit 62 7 Reinstall the print head by aligning the hole in the print Intro head with the green post on the printer carriage Gently lower the print head into position Install Fax Print Copy Help 63 8 Push the g
99. ning The WorkCentre detected a long document in the document tray or there is a scanner jam The ink in the high capacity ink jet cartridge is low You cannot enter any more speed dial numbers during the current dialing sequence ee68 241 Action If you are faxing a long document press start If there is a scanner jam remove your originals from the document tray and then press exitctear to clear the jam or open the scanner cover and remove the misfed page Check the printed pages If the print quality is good press start to clear the message and continue using the cartridge If the print quality is not good replace the high capacity ink jet cartridge Send the current job After the fax is sent send the document to the additional numbers Install 242 Message Meaning Action Invalid date or time You did not enter the date Use one of the following Date amp Time or time using the correct formats to specify the date format 1 MM DD YY 2 YY MM DD 3 DD MM YY Install Enter the time using either a 12 ora 24 hour clock For example enter 03 45 pm if you re using a 12 hour clock or enter 15 45 if you re using a 24 hour clock Invalid entry You entered a Phonebook Enter a valid mailbox number or mailbox number that is number 1 5 or not within the allowable Phonebook number range individuals 1 94 groups 95 99 Invalid start time You did not enter the time Enter
100. not print Receive to memory Reduce Reduce to fit Loaded paper size Letter Printer Fax copy quality Fast Copy Note You can also change the default settings using the WorkCentre menus Help Qe 6 153 Changing telephone line answer options 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Settings 3 Click the Phone Line tab Telephone answer options Returns options to their default settings Reports Phonebook Mailbox Panel Setup Comm FaxIn FaxRouting Fax Out Phone Line m Answer Answer mode automatice f Rings to answer Moo I Distinctive ring ring 1 v Jo Pieeup code Hitt Dial Redials f Redial interval min Bo Pause length secs eo Dial mode hne f JV Detect dial tone Restore defaults Cancel Apply Help Intro Install Fax Print Copy Help 154 4 Change the defaults for any of these options Intro Answer mode Specifies how the WorkCentre answers a fax Options include e automatic Install You are using a telephone number for fax communication only no voice calls The WorkCentre answers the call after the number of Fax rings entered in the Rings to answer box e manual You are using the same telephone number for both voice and fax calls and you will answer all calls See Manually receiving a fax earlier in this chapter for information on how to manually receive a fax e ans
101. nt in a mailbox so a remote fax user can retrieve the document when needed Copy 1 Atthe WorkCentre 450c load up to 20 pages face down in the document tray 2 Press the START key 3 Press ENTER to select mailbox retrieve 4 Enter the mailbox number and press ENTER 5 Press START Help GOGO 132 Deleting the contents of a mailbox Intro If you don t want to print the faxes stored to a mailbox you can clear the mailbox Clearing a mailbox deletes all of the faxes and documents stored to it and frees WorkCentre memory Install At the WorkCentre 450c press the MENU key Press 4 Fax Mail and ENTER Press 2 Mailboxes and ENTER Fax Press 3 Clear mailbox and ENTER Enter the mailbox password and press ENTER Press ENTER to confirm The WorkCentre sounds a confirmation beep 7 Press STOP to exit the menus a a a i Deleting a mailbox Copy If you no longer need a mailbox you can delete it Before deleting a mailbox you must delete its contents The previous section Deleting the contents of a mailbox describes how to delete the documents stored in a mailbox 1 At your PC double click the WorkCentre icon Help QO 66 133 2 Inthe WorkCentre 450c Status window click Settings 3 Click the Mailbox tab 4 Inthe Mailboxes box select the mailbox you want to delete Note To delete all the mailboxes at once click Clear All 5 Click Delete 6 Click Yes to confirm the
102. ntre and keep the WorkCentre Settings window open Note To use the factory defaults click the Restore Defaults button Maintenance Procedures To keep your WorkCentre in good operating condition you need to perform periodic maintenance tasks Cleaning a color print head or high capacity ink jet cartridge When you notice streaks or lines on your printed pages you should clean the color print head or high capacity ink jet cartridge If cleaning the head or cartridge two or three times does not improve your print quality then you should replace the color print head or high capacity ink jet cartridge Qe 6 Intro Install Fax Copy Help 48 1 Atthe WorkCentre 450c press the CARTRIDGE key Intro twice to display clean on the LCD 2 Press ENTER A message displays on the LCD while the WorkCentre is cleaning When cleaning is complete you can run a Install printer test to check your print quality 3 Press the MENU key Fax 4 Press 6 Printer and ENTER 5 Press 5 Make test print and ENTER 6 Check the test print If you notice breaks in the ink coverage clean the color print head or high capacity Print ink jet cartridge again Copy Help QOO Ce 49 Installing a high capacity black only ink jet Intro cartridge The WorkCentre 450c Status window on your PC includes an ink level gauge which indicates your ink supply When the ink supply runs low the WorkCentre displays a Install
103. o one of the following To Install e If you re retrieving faxes from your mailbox press your mailbox password and e If you re retrieving the faxes stored to memory press the password used to enable security and Fax For example the complete key sequence is S password 6 By default the WorkCentre deletes the fax after it s sent To change the default press one of the following e 1 to save the fax on your WorkCentre after transmission e 2 to print the fax on your WorkCentre then delete it after transmission 7 Remain on the line until you hear three beeps which means the WorkCentre received your request and then press the START key on the fax machine 8 Hang up the telephone Help 2668 138 Retrieving your faxes using a telephone not connected to the remote fax machine 1 Lift the telephone handset and wait for a dial tone 2 Dial your WorkCentre s fax number After the WorkCentre answers you hear a fax tone sequence 3 When you hear a pause in the tone sequence press and wait for three confirmation tones 4 Press 4 5 Do one of the following e If you re retrieving faxes from your mailbox press your mailbox password and e If you re retrieving the faxes stored to memory press the password used to enable security and 6 Dial the fax number of the machine you want the faxes sent to and press For example the complete key sequence is as
104. o one of the following e Using the numeric keypad enter the number e Press SPEED DIAL and enter the speed dial number 3 Press REDIAL to add another number 4 To enter the next number do one of the following e Using the numeric keypad enter the number e Press SPEED DIAL and enter the speed dial number Qe 66 Intro Install Fax Help 5 6 88 Repeat steps 3 and 4 to until you ve entered the complete number Press START Faxing long documents If the document you want to fax is longer than 40 inches you must use the WorkCentre s long original feature This feature lets you fax a long document without causing a paper jam or an error condition After you ve faxed the document the long original feature is turned off If you do not use the long original feature to fax a long document the WorkCentre stops scanning the document and sounds an alarm Press the START key to continue scanning the document l on a YS At the WorkCentre load up to 20 pages face down in the document tray Press MENU Press ENTER to select Fax job Press 5 Advanced and ENTER Press ENTER to select Long original Press RIGHT ARROW to display yes and ENTER Enter the fax number and then press START Qe 6 intro Install Fax Copy Help 89 Sending confidential faxes Intro To keep faxes confidential you can fax them to a mailbox ona remote WorkCentre or you ca
105. omas Lee 222 9736 FTIN 04 Leslie Shaw 222 0548 05 06 Select an entry and click Delete to remove it from og your Phonebook Groups 95 Sales 2 Copy 97 98 99 New Edit Delete Click Clear All to dekte Open file Save As Clear All all Phonebook entries maae i Help 116 3 To delete one entry do the following Intro e Click the individual or group name you want to delete e Click Delete e In the confirmation box click Yes 4 To delete all the entries click Clear All and then click Yes in the confirmation box Install 5 Click OK on the Phonebook property page Fax Saving a Phonebook file to your PC The Phonebook you create is stored in the WorkCentre only Any changes you make to your speed dial entries automatically affect the Phonebook on the WorkCentre Therefore you should save a copy of your original Phonebook to keep a backup copy on your PC and to share the information in it with other applications on your system You can create more than one Phonebook although only one can be in use at a time Copy Help QO 66 117 You can save a Phonebook in one of two file formats Intro e Phonebook files phn Provides a complete backup copy by saving all the individual and group information in your Phonebook Install e Delimited text files txt Saves all the individual and group information in your Phonebook Each field for example name or fax number is separated w
106. or clear a jammed page from the printer Help Qe 6 8 Press this key Todo this Intro CARTRIDGE Switch among the cartridge maintenance options change clean replace color head COPY Start a copy job SIZE Switch among the resize options for copies Install 95 100 same size enlarge 125 enlarge 150 75 80 85 90 JOB STATUS Display the WorkCentre s active and pending jobs Fax COVER PAGE Toggle the fax cover page option on and off CONFIRM Toggle the fax confirmation report feature on and off CONTRAST Switch among the contrast settings for outgo Dy ing faxes and copies lighten normal darken photo lighten photo normal photo darken RESOLUTION Switch among the resolution settings for out going faxes standard fine superfine LEFT ARROW Display the previous menu or option or when Copy entering text move the cursor one position to the left RIGHT ARROW Display the next menu or option or when entering text move the cursor one position to the right Help Qe 6 Press this key Todo this Intro EXIT CLEAR Display the previous menu When entering text delete the blinking character or if the cursor is to the right of the text delete the last character or Clear a document from the scanner ENTER Choose a menu and display its submenu or options or choose the option or text you entered MENU Display the first top level menu SPEED DIAL Enter a speed dial number from your Phon
107. ou remove your document from the WorkCentre once it s scanned If memory fills Install When sending a fax at a later time or to more than one fax number instructs the WorkCentre to either continue fax job or end fax job if there is not enough memory to store the entire document If you Fax choose continue fax job the document remains in the document tray and is sent as memory becomes available 5 Do one of the following e Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window e Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open Copy Note To use the factory defaults click the Restore Defaults button Help GO ee 99 Changing the setup and Intro communication options 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Settings 3 Click the Setup Comm tab WorkCentre 450c Settings Ea Fax In Fax Routing Fax Out Phone Line Fax Reports Phonebook Mailbox Panel Setup Comm Install r Machine setup WorkCentre fax Fax Number fai 54657890 number and name Name MyworkCentre Print p Date format MM DD YY 7 Specifies the format li us ed to display the Time format 12 hour x date and time Set date and time from PC r Communication Sets maximum fax Magimum fax speed 14400 bps x Copy speed and error correct MV ECM er
108. ox Customer Support representative to perform remote testing on the WorkCentre Copy 5 Do one of the following e Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window e Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open QOO 686 Help 102 Note To use the factory defaults click the Restore a Defaults button Changing telephone line dialing Install options 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status window click Settings Fax 3 Click the Phone Line tab Reports Phonebook Mailbox Panel Setup Comm In FaxRouting Fax Out Phone Line Print Answer mode automatice f Rings to answer poo P Distinctive ring ring 1 Z M Eckup code E Di Copy Redials Bo Redial interval min Bo Dialing options Pause length secs eo Dial mode tone IV Detect dial tone Ret ti t their default setings gt Resreuetats Cancel Amy Hep Help QO 0G 103 4 Change the defaults for any of these options Intro Redials Specifies the number of times from 0 to 9 you want the WorkCentre to redial a fax number after a failed fax transmission Redial interval min Specifies the interval from 1 to 255 minutes between redials F ax Pause length secs Defines the interval from 1 to 9 seconds assigned to the PAUSE key on the control panel When you press the PAU
109. pes t TP a space Copy O ONOOoaAB OO N O Help QO 66 34 Keypad character assignments for Europe Intro The following table shows the characters assigned to each numeric key for Europe Press the appropriate key several times until the character you want displays on the control panel LCD Key Assigned characters Europe 1AAAAAA RF AaAaaadaadaade ABC2abc C DEF3def E E 6 6 GHI4ghililliifi JKL5jkI MNO6mnoON 666060f 66 000 PQRS 7pdqrs TUV8tuv WXYZ9 wxyz I 4 amp CO 6 Se fc space Install Fax OOA OUN O N Copy O Help 2668 35 Chapter 2 Installation setup and maintenance Install Connecting the telephone lines Connecting the power and parallel cables Using the Setup Wizard to select your fax options Fax Customizing the Control Panel Changing the control panel default settings Maintenance Procedures Prini Cleaning a color print head or high capacity ink jet cartridge Installing a high capacity black only ink jet cartridge Installing the color ink cartridges Copy Installing a color print head Replacing the automatic document feed pad Cleaning the WorkCentre Help Qe 66 amp 36 Connecting the telephone lines There are three telephone line jacks at the rear of the WorkCentre To connect the telephone lines properly decide how you w
110. r status messages or errors You can also determine the level of ink in the currently loaded ink cartridge s 1 At your PC do one of the following e In Windows 95 click the Xerox WorkCentre 400c Series button on the taskbar e In Windows 3 1 or 3 11 double click the Xerox WorkCentre 400c Series icon on the desktop The Status property page displays see following page QO 66 184 Xerox WorkCentre 400c Series LPT1 Status Shows progress of print job Job Progress Microsoft Word Proposal doc Copy 1 of 1 Page 2 of 10 Complete Cancels print job Pauses print job Print Driver Shows ink levels 2 To cancel the current print job click Cancel Print 3 To pause a print job click Pause 4 Do one of the following e Click Close to exit the printer settings e Click Print Driver to return to the Main Controls property page and keep the Status property page open First Page Left Right Last P ge Search Print Quit 185 Maintaining the color print head or high capacity ink jet cartridge You use the Print Head property page to perform maintenance tasks such as cleaning replacing and aligning the color print head and high capacity ink jet cartridge Note You can also clean and replace the color print head and high capacity ink jet cartridge using the CARTRIDGE key on the control panel 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre 450c Status wi
111. reen carriage lock lever backward to secure Intro the print head Do not force the lever backward Install Fax Print 9 Close the printer cover and replace the document tray Copy 10 Do one of the following e If you installed a new color print head press START e If you reinstalled a previously used color print head press STOP Help GOOO 64 The color print head returns to the home position far left side of printer and the WorkCentre cleans the head After afew moments the printer returns to normal print mode If the print head does not return to the home position try removing and reinstalling the head Replacing the automatic document feed pad The WorkCentre displays a graphic in the WorkCentre 450c Status window and a message on the control panel LCD when it s time to replace the automatic document feed ADF pad Changes in paper feeding performance also indicate that you should replace the ADF pad The ADF pad allows a single page to be scanned while any remaining pages stay in the document tray To order an ADF pad e Inthe United States call 1 800 822 2200 e In Canada call 1 800 668 0199 English or 1 800 668 0133 French 1 Atthe WorkCentre 450c press the MENU key 2 Press 5 Setup and ENTER Qe 6 Intro Install Fax Copy Help 65 3 Press 9 Maintenance and ENTER Intro 4 Press ENTER to select Replace ADF pad 5 Open the scanner cover The
112. ro Install Fax Help 91 Storing documents to memory for retrieval by a remote fax machine intro You can store a document to the WorkCentre s memory to have another fax machine retrieve it later This capability called being polled or poll out lets another fax user choose Install when to retrieve the document 1 Atthe WorkCentre 450c load up to 20 pages face down in the document tray 2 Atthe control panel press START Fax 3 Press RIGHT ARROW to display Be polled 4 Press ENTER 5 Do one of the following e If you will not require the remote user to enter a password press ENTER e If you will require the remote user to enter a password for security press RIGHT ARROW and Copy ENTER Type the password and press ENTER Inform the remote user of this password 6 Press START See Retrieving documents from another fax machine to the WorkCentre later in this chapter for information on how to retrieve a document to the WorkCentre Help GO 66 92 Faxing documents from your PC Intro The WorkCentre 450c provides a CCITT compatible Class 2 interface for sending and receiving fax documents using your PC To use the WorkCentre as a fax modem for your PC a fax application must be installed on your computer If you are running Windows 95 you can install Microsoft Fax or Symantec Winfax Pro 7 5 If you are running Windows 3 1 3 11 install Symantec WinFax Lite 4 0 Fax provided with
113. ror correct mode I Enable security Permit remote test Retu rns opt One to SS Restore defaults their default settings Cree eov e _ Help OO 0O 100 4 Change the defaults for any of these options Intro Fax number Displays the number specified using the Setup Wizard If your fax number changes you can edit the number Do not include parentheses or hyphens Install in the number Your fax number is included on the send header and cover page and displays on the fax machine receiving your fax Fax Name Type a name for the WorkCentre optional The fax name is included on the send header and cover page Date format Sets the format used for displaying the date on the control panel LCD and in the WorkCentre 450c Status window Time format Sets the format used for displaying the time on the control panel LCD and in the WorkCentre 450c Status window Help 2668 101 Set Date and Time From PC Click to use the date and time set on your PC for the WorkCentre Maximum fax speed intro Sets the maximum speed at which a fax is initially Install sent The WorkCentre automatically lowers the speed as needed ECM error correct mode l ax Monitors the phone line for errors and if an error occurs resends any portion of the document until the transmission is complete When using ECM the fax transmission time can be longer but the complete fax is sent Permit remote test Allows a Xer
114. rosoft Fax receives a fax Install after the number of rings you specify Be sure to set Microsoft fax to answer the call one to two rings before the WorkCentre is set to answer the call e Manual You have a telephone attached to the Fax WorkCentre and you will answer all calls Don t answer The WorkCentre 450c receives all your incoming faxes Note The WorkCentre 450c supports MR compression However the Enable MR compression option in the Microsoft Fax Advanced dialog box does not work Copy 6 Inthe Fax Modem Properties dialog box Click OK then click OK on the Modem Properties page Help GO ee 151 7 Do not Exit the Inbox Microsoft Exchange must be Intro running to receive faxes to your PC Note Do not use the Microsoft Fax Request a Fax wizard to retrieve a document from a remote fax machine This capability is an optional feature for ene Class 2 modems The WorkCentre 450c does not support this feature Fax Copy Help OO Ce 152 Changing the default settings for Intro receiving faxes Using the ControlCentre software on your PC you can easily change the default settings for receiving faxes Install The WorkCentre 450c is configured with the following factory default settings Option Default setting Fax Phone Line Answer mode Automatic Answer Options Rings to answer 1 Distinctive ring No Pick up code No Fax In Include receive Yes i Options Receive To print If can
115. rror Try again PC not connected Meaning You entered a password used elsewhere on the WorkCentre For example you may have entered your security password as the password for a mailbox You did not enter a four digit password While using a PC application to scana document an error occurred While using a PC application to print or scan a document an error occurred The WorkCentre cannot communicate with your PC ee 250 Action Enter a unique four digit password Install Check the password be sure to enter all four digits Reload the document in the document tray and try scanning again Retry the task If you receive the error message again restart your PC Do one or more of the following 1 Make sure power is supplied to both the WorkCentre and your PC 2 Make sure the printer cable connects the WorkCentre to your PC 3 Turn your PC off then turn it on Message Pending jobs full Try again later Phone is off hook Reseat handset Print Mode is offline Print Mode is PC printing only Printer unavailable Printer paper jam Press Feep to clear Meaning The job queue is full The telephone connected to the WorkCentre is off hook You were unable to print because the print mode is set to offline You were unable to print or copy because the print mode is set to PC printer only The WorkCentre cannot print the documents stored to memo
116. ry or is in use There is a paper jam in the printer os 2s 251 Action Delete or print any pending jobs Try the operation later after some pending jobs have completed Place the handset on the Install cradle Press the mope key to change the print mode to print amp fax or PC printer only Press the mope key to change the print mode to print amp fax Do one or more of the following 1 Make sure paper is loaded in the paper tray 2 Make sure a print head or cartridge is installed 3 Make sure the printer cable connects the WorkCentre to your PC 4 Clear any printer jams 5 Wait until the current print job finishes Press and hold the Freep key to clear the jam Message Receive ended Press Fee to clear Receive ended Paper out Add paper Remote was busy All redials tried Remote was busy Will redial Meaning The WorkCentre could not receive the fax because of a paper jam in the printer The WorkCentre ran out of paper while receiving a fax The remote fax machine s line is busy busy tone detected The WorkCentre used all the specified redial attempts The remote fax machine s line is busy busy tone detected The WorkCentre will redial the number ee 252 Action Remove any paper from the paper tray and the printer output tray and then do one of the following 1 If the paper s trailing edge is visible in the paper tray grasp the edge
117. s Copy 5 Ifyou are installing a new cartridge remove the ink jet cartridge from the box peel back the foil cover and lift out the cartridge Remove the green nozzle protector tab and the tape from the cartridge Fielp 28 ee 52 6 With the green carriage lock lever still in the forward Intro position install the cartridge by aligning the hole in the cartridge with the green post on the printer carriage Gently lower the cartridge into position Install Fax Print Copy Help 53 7 Push the green carriage lock lever backward to secure Intro the cartridge Do not force the lever backward Install Fax 8 Close the printer cover and replace the document tray 9 Do one of the following e If you installed a new high capacity ink jet cartridge press START e If you reinstalled a previously used high capacity ink jet cartridge press STOP The cartridge returns to the home position far left side of printer and the WorkCentre cleans the cartridge After a few moments the printer returns to normal print mode If the cartridge does not return to the home position try removing and reinstalling the ink jet cartridge QO 66 Copy Help 54 Installing the color ink cartridges For color printing the WorkCentre uses four ink cartridges magenta cyan yellow and black The four cartridges are housed in the color print head You can replace individual ink cartridges as
118. st of Presets lt none gt H Apply Save As Delete Main Controls Output Style Color Auto Print Quality Normal M Media Plain Paper F Printer options Media Size Letter 8 5 x 11 in zj Orientation Portrait M ae Collate foe im z Reverse Order Advanced Advanced image Intensity Halftone qu ality optio ns Automatic Image Enhancement M Mirror Image Cancel Default Al Hep E E i GOOO 180 3 Under Main Controls and Advanced set the options you want Refer to the sections Setting printer options and Setting advanced image quality options for information on the options 4 Click Save As 5 Inthe Save As dialog box type a name in the Preset name box and click OK 6 Click OK Editing the printer options defined in a preset file You can change any of the options defined in a preset file 1 At your PC do one of the following e From the application s File menu click Print In the Print dialog box click Properties or Setup e Double click the WorkCentre icon In the WorkCentre 450c Status window click Printer 2 Click the Presets tab 3 Select the preset file you want to edit from the List of presets 4 Under Main Controls and Advanced change the options you want 2668 181 Refer to the sections Setting printer options and Setting advanced image quality options for information on the options 5 Click OK 6 In the confirmation box
119. the EXIT CLEAR key to remove the document from the WorkCentre 1 Atthe WorkCentre load up to 20 pages face down in the document tray 2 To include a cover page with the fax press the COVER PAGE key to display yes and then press ENTER Help Qe 6 77 3 To print a confirmation report after the fax is sent Intro press the CONFIRM key to display yes and then press ENTER 4 Press the CONTRAST key several times to switch among these options Install Normal For documents with good dark and light values Lighten For documents that are too dark Darken For documents that are too light Photo normal For photographs and documents that contain Fax different shades of gray Photo lighten For photographs and grayscale documents that are too dark Photo darken For photographs and grayscale documents that are too light When you choose a photo setting the WorkCentre automatically sets the resolution to fine if it was previously set to standard 5 Press the RESOLUTION key several times to switch among these options Standard 200 x 100 dots per inch Fine 200 x 200 dots per inch Superfine 300 x 300 dots per inch Copy Help QO 66 78 Note Fine and superfine assure you of a better quality Intro fax However the fax transmission time is longer which may increase your telephone cost Generally standard resolution is good for documents with font sizes of 10 points and larger fine and superfine i
120. the WorkCentre 450c or Symantec WinFax Pro 4 0 When sending faxes you can fax a paper document from the WorkCentre or an electronic document using your PC s fax software Install Setting up Microsoft Fax to send faxes from your PC Copy Before you can fax a document using Microsoft Fax you need to set up the WorkCentre 450c as your fax modem 1 Click the Start button point to Programs and then click Microsoft Exchange The Inbox window for Microsoft Exchange opens Help Qe 6 93 2 Click Tools point to Microsoft Fax Tools then click Options 3 Click the Modem tab 4 Inthe Available Fax Modems box click Xerox WC450c Class 2 Fax Modem and then click the Set as Install Active Fax Modem button intro Note The WorkCentre 450c supports MR compression However the Enable MR compression option in the Microsoft Fax Advanced dialog box does not work Fax 5 Click OK 6 Inthe Inbox window click File and then click Exit Sending a fax using Microsoft Fax You fax a document directly from the software application you used to create it Copy 1 Open the document in your software application For example open a document in Microsoft Word 2 Click the application s File menu and then click Print 3 Inthe Name box select Microsoft Fax and then click OK The Compose New Fax wizard opens GO ee Help 94 4 Use the Compose New Fax wizard to specify the fax Intro informa
121. the operation redial attempts There could be a problem with the remote machine or it may not be a fax machine E048 The WorkCentre stopped Increase memory by receiving the fax because deleting or printing the its memory is full documents stored to memory Set the Receive option To print Retry the operation E049 The WorkCentre cannot Correct the printer problem receive the call because of and retry the operation a problem with its printer For example you could have the Receive option set To print and the If cannot print option set to Do not answer If the WorkCentre cannot print because of a problem such as no paper loaded it will not answer the call GOOO System 5 f RY Requirements EN The software that is included with the WorkCentre 450c requires an IBM compatible PC with the following specifications Xerox ControlCentre e an Intel or compatible 80386 80486 or Pentium microprocessor e VGA SVGA or Multi sync color monitor e 8 megabytes Mb of random access memory RAM e a hard disk with a minimum of 10Mb of free space 2266 Pagis Pro Windows95 only e an Intel or compatible 80486 or Pentium microprocessor e VGA SVGA or Multi sync color monitor e 16 megabytes Mb of random access memory RAM and at least 16 megabytes 16Mb of virtual memory Swap space on your hard disk e a hard disk with a minimum of 20Mb of free space in which to install Pag
122. the time using either Date amp Time using the correct format a 12 or a 24 hour clock For example enter 03 45 pm if you re using a 12 hour clock or enter 15 45 if you re using a 24 hour clock Job will start when The WorkCentre is busy No action phone is available sending or receiving a fax When the telephone line is free the job will start GOOO Message Job will start when printer is available Load cartridge or color print head Machine is busy Magenta low start if OK Or CARTRIDGE Meaning You tried to retrieve a document from another fax machine when the printer was unavailable and the If cannot print option is set to do not answer A high capacity ink jet 243 Action Try again when the printer is available Set If cannot print to receive to memory to retrieve the document to memory if the printer becomes unavailable again Install a high capacity ink cartridge or color print head jet cartridge or color print is not installed in the WorkCentre Either there isn t enough WorkCentre memory or the phone line is not available The ink supply in the magenta ink cartridge is low GOCO head Wait until the WorkCentre completes the job If needed delete or print any documents stored to memory Check the printed pages If the print quality is good press start to clear the message and continue using the cartridge If the print quality is not good rep
123. tion and send the fax Note If you experience problems using your current version of Microsoft Fax you can download Windows Messenging a newer version of Microsoft Exchange ene from the Microsoft Web site http www microsoft com Fax me TT t Prifil Copy Help 95 Changing the default settings for sending faxes Using the ControlCentre software on your PC you can easily change the default settings for sending faxes The WorkCentre 450c is configured with the following factory defaults for sending faxes Fax Out Options Setup Comm Options Phone Line Dialing Options Option Add cover page Include send header Include cover page and send header Retry failed faxes Always send from memory If memory fills Fax number Name Date format Time format Maximum fax speed ECM error correct mode Redials Redial interval min Pause length secs Dial mode Detect dial tone Default setting No Yes No Yes Yes Continue fax job User specified User specified MM DD YY 12 hour 14400 bps Yes 5 5 2 Tone Yes intro Install Fax Ces rv iri Copy Help 96 Changing the fax out options 1 At your PC double click the WorkCentre icon 2 Inthe WorkCentre Status window click Settings 3 Click the Fax Out tab Reports Phonebook Mailbox Panel Setup Comm FaxIn Fax Routing Fax Out PhoneLine Faxes a separate C
124. tridge 8R7638 jet cartridge Storage box Storage box for the color print 60K01010 head or high capacity ink jet cartridge when not in use OQ O Intro Install Fax Copy Help 21 Plain paper and media Most types of paper will work well in the WorkCentre although some variables in paper composition may affect print quality Most high grade photocopying papers and cotton bond papers produce good results You should fully test a paper before purchasing large quantities You can order plain paper and media from your local Xerox retailer To find the location nearest you call 1 800 832 6979 If your retailer is out of stock you can order supplies through Xerox e In the United States call 1 800 822 2200 e In Canada call 1 800 668 0199 English or 1 800 668 0133 French 2668 intro Install Fax Copy Help Region North America United States Canada South America Brazil Europe Description Xerox Image Series LX 8 5x11 in 24 Ib Xerox Select Ink Jet Paper 8 5x11 in 24 Ib Xerox Image Series LX 8 5x11 in 24 Ib Xerox Select Ink Jet Paper 8 5x11 in 24 Ib Papel Xerox 216x279 mm 75 g m Papel Xerox 210x297 mm 75 g m Papel Xerox 210x297 mm 90 g m Xerox Laserprint 210x297 mm 80 g m Xerox Colotech 210x297 mm 90 g m OQO Ce 22 Reorder number 3R3874 3R5433 3R4284 3R5433 3R70024 3R70033 3
125. ttp www teamxrx com Visit the Document WorkCentre 450c Web Site for product and technical information 1 800 TEAM XRX United States and Canada only For technical help call the Xerox Customer Support Center e666 intro Install Fax Copy Help Introduction to the Document Intro WorkCentre 450c The Document WorkCentre 450c features an easy to use control panel that simplifies your routine tasks With the press of a few keys you fax print copy and scan documents Install Paper tray extension Paper tray Fax Printer output tray f Document tray _ amp 7 Scanner cover Control panel Copy Help Qe 6 Using the ControlCentre software you can efficiently Intro monitor the WorkCentre s status from your PC change any of the default settings and set up a Phonebook of speed dial numbers Install WorkCentre features The WorkCentre 450c s advanced design lets you easily access its components Its compact size allows the WorkCentre to fit into any office environment rax The control panel includes function keys a numeric keypad document flow icons and a liquid crystal display LCD that shows menus and system messages 7 Control panel keys Press this key To do this SCAN Automatically run the scanning application on Copy your PC MODE Switch among the print modes print amp fax offline printer only FEED Load a single sheet of paper into the printer
126. ty for pictures and photographs Qe 6 178 Mirror image Reverses the image from left to right for special applications such as transfer media Halftone Sets the halftone rendering Use None to print solid colors and black Fine Dither for business graphics such as pie charts and bar graphs High Speed Air Brush for pictures and photographs with the best combinations of quality and speed and High Quality Air Brush for high quality pictures and photographs 4 Click OK Using preset files You can save your printer options to a file called a preset You can later open the saved preset file and use the predefined printer options for a print job Using preset files eliminates specifying printer options for each type of print job For example you can create a preset file that defines the options for printing color transparencies and use the file each time you print color transparencies QO 66 179 Saving printer options to a preset file 5 You can save printer and advanced image quality options to a preset file 1 At your PC do one of the following e From the application s File menu click Print In the Print dialog box click Properties or Setup e Double click the WorkCentre icon In the WorkCentre 450c Status window click Printer 2 Click the Presets tab to display the Presets property Install page Xerox WorkCentre 400c Series Main Controls Presets Li
127. use the numeric keypad to enter numbers letters and symbols Most WorkCentre tasks require a numeric entry for example a fax number To enter a number at the control panel press the number key you want The primary letters corresponding to each number key are shown above the key Additional characters and symbols are also assigned to each key on the numeric keypad Qe 66 amp intro Install Fax Copy Help 12 To enter a letter or symbol you repeatedly press the Intro appropriate key until the character you want displays on the LCD For example to enter the letter C press the 2 key three times Install Understanding the document flow icons Document flow icons indicate when the WorkCentre is receiving and sending information dO Indicator lights between the telephone and WorkCentre icons illuminate when a fax is being sent or received When you re printing or scanning the indicator lights between the PC and the WorkCentre icons illuminate Fax F FTI Copy Help O O Using the ControlCentre software The ControlCentre software on your PC enables you to easily view the WorkCentre s status and change any of the WorkCentre s default settings For faster dialing when sending faxes you can use the ControlCentre to set up your Phonebook of speed dial numbers You can also get help quickly on a particular task or dialog box from the ControlCentre
128. was held in the queue Keep after printing Keeps the document in the queue after it s printed for printing at a later time Delete Removes the document from the print queue Requeue Changes the document s position in the print queue Info Displays information about the print job GOOO 191 3 To change the status of the print queue do the following e Under Printer document name click Xerox WorkCentre 400c Series e On the Queue menu click Hold to stop printing the Install documents in the print queue or to release a held print queue First Page Left Right Last Page Search Print Quit OQO 0 e 192 Loading envelopes You can load either letter or legal size envelopes 1 Remove the printer output tray and any media from the paper tray 2 Lift the envelope guide located on the paper tray 193 3 Load up to 10 envelopes flap side up and against the envelope guide in the paper tray Un sS Install First Page Left Right Last Page Search Print Quit OQO 0 e 194 4 Slide the paper guide to the left until it rests lightly against the envelopes Install 5 Install the printer output tray First Page Left Right Last Page Search Print Quit OQO 0 e 195 Printing from DOS If you print from DOS or a DOS application the WorkCentre 450c includes a software application called the DOS Control Panel The DOS Control Panel enables
129. wering machine You are using the same telephone number for both voice and fax calls and your answering machine will answer your phone calls Make sure your answering machine is set to answer the call within one to four rings The WorkCentre automatically answers a fax call after five rings Help 2668 155 Distinctive ring Intro If your telephone company offers a distinctive ring service you can have multiple telephone numbers on the same phone line The telephone company provides a distinctive ring pattern for each telephone Install number so you can distinguish which number is receiving a call If you are using this service select a distinctive ring pattern for the WorkCentre that is different from your telephone s ring pattern Fax Pick up code If you set the Answer mode to answering machine you can specify the three digit code used to switch between voice and fax communication on the same telephone line The code can consist of numbers 0 9 and the asterisk and pound characters Choose a code not in use elsewhere in your phone system Copy You can use the pick up code in two ways First when you answer your telephone on an extension line and you hear fax tones enter the pick up code to activate the WorkCentre to receive the fax Second callers can send you a fax instead of leaving you a voice message by entering your pick up code to Help GO ee 156 activate the WorkCentr
130. y explains how to print stored faxes The WorkCentre notifies you when memory is full by displaying a message on the control panel LCD or printing a Memory Full report 1 At your PC double click the WorkCentre icon In the WorkCentre 450c Status window click Settings Click the Setup Comm tab Click Enable security and then click the Apply button In the Set Security Password dialog box type a four digit password in the Password box and click OK a a a To enable security on your WorkCentre enter a four digit password Type a four digit Password pass word o cea Qe 6 intro Install Fax Copy Help 126 6 Click the Fax In tab Intro 7 Under Receive click To memory 8 Click OK Printing a fax stored to memory You should print a fax stored to memory to free up memory on the WorkCentre After you print the fax it is deleted from memory Fax 1 Atthe WorkCentre 450c press the MENU key 2 Press 4 Fax Mail and ENTER 3 Press ENTER to select Print memory doc 4 Enter your four digit security password and press ENTER The WorkCentre prints the fax and deletes it from memory Copy Help 28668 127 Manually receiving a fax Intro If you are receiving both fax and voice calls on the same telephone line and the Answer mode is set to manual you will answer both telephone and fax calls on the same line Install 1 Pickup your telephone handset to
131. y grasp the edge and press and hold the FEED key The WorkCentre backs out the page First Page Left Right Last Page Search Print Quit OO e 223 e Ifthe paper s leading edge is visible grasp the edge and press the FEED key The WorkCentre feeds the page forward First Page Left Right Last Page Search Print Quit OO e 224 3 If part or all of the paper remains jammed in the printer do the following e Remove any paper from the paper tray e Press one of the green locking latches and push the paper tray backward to release one side of the tray e Press the other green locking latch to release the paper tray completely Remove the tray Guilt First Page Left Right Last Page Search rint 225 e Remove the jammed paper from the rear of the WorkCentre You can press and hold the FEED key to back out the paper e To reinstall the paper tray squeeze the front and back sides of the paper tray together and insert the tray into the slot at the rear of the WorkCentre e Pull the tray forward until it locks into place e Load the paper in the paper tray and install the printer output tray OO Ce 226 Clearing scanner jams Scanner jams can occur as paper is fed from the document tray to the WorkCentre s scanner 1 Remove any pages from the document tray Install 2 Press the EXIT CLEAR key to clear the document page 3 Ifthe WorkCentre doesn t clear
132. you to change DOS printing options such as font point size and page orientation 1 In DOS do one of the following e On Windows 95 systems change to the directory c ProgramFiles Xerox WorkCentre450c e On Windows 3 1 3 11 systems change to the directory c xerox xw450c Type x400cnpl In the Control Panel window change the options you want Type O for OK The options you chose are set on the WorkCentre Note Some DOS applications override the options you set on the Control Panel QO 66 196 Chapter 5 Copying Documents The WorkCentre provides high quality black and white copying at speeds up to three pages per minute You can make up to 99 copies of a single document collate multiple copies and reduce or enlarge originals Choosing the media to use Loading paper Loading transparency film Copying a document Setting copy collation before copying a document Changing copy quality Using a document carrier Qe 6 intro Install Print Copy Help 197 Choosing the media to use Intro You can copy documents on the following types of media f Maximum number of sheets in T of Media ype paper tray Install Plain paper 16 to 36 Ib or 60 to 135 g m2 Letter 8 5x11 in 216x279 150 sheets 20 Ib or 75 g m2 mm Legal 8 5x14 in 216x356 150 sheets 20 Ib or 75 g m2 i mm A4 8 3x11 7 in 210x297 150 sheets 20 Ib or 75 g m2 mm Xerox ink jet high r

Xerox 450c All in One Printer User Manual

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