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Xerox 3119 All in One Printer User Manual

1. Xerox Document Services Platform DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide THE DOCUMENT COMPANY XEROX 701P40834 DocuSP version 3 74 October 2003 Xerox Corporation Global Knowledge and Language Services 800 Phillips Road Building 845 17S Webster New York 14580 USA 2003 Copyright by Xerox Corporation All rights reserved Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law hereinafter granted including without limitation material generated from the software programs that are displayed on the screen such as styles templates icons screen displays looks and so on Printed in the U S A U K and France XEROX XEROX Europe and XEROX Canada Limited The Document Company the stylized X and all names identifying numbers used in connection with Xerox products mentioned in this publication are trademarks of XEROX CORPORATION All non Xerox brands and product names are trademarks or registered trademarks of their respective companies Other company trademarks are also acknowledged ENERGY STAR and the ENERGY STAR mark are registered U S marks While the information in this Guide is correct at the time of this publication Xerox reserves the right at any time to change the information without notice Changes are made periodically to this document Changes and technical updates will be added in subseq
2. s authority to operate this equipment Shielded cables must be used with this equipment to maintain compliance with FCC regulations This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada European Union WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user s authority to operate this equipment Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89 336 EEC DocuTech DocuPrint 75 90 and DocuPrint 75 MX 1 5 Introduction Operator Guide WARNING In order to allow this equipment to operate in proximity to Industrial Scientific and Medical ISM equipment the external radiation from ISM equipment may have to be limited or special mitigation measures taken DocuTech DocuPrint 75 90 and DocuPrint 75 MX Symbology 2 Safety notes Please read the following instructions carefully before planning your install and or operating the DocuTech DocuPrint 75 90 Refer to them as needed to ensure the safe installation and operation of your equipment The safety testing and performance of this product have been verified using Xerox materials only Your Xero
3. OO 000000000 00 0 0 000 0 0 0 0 0202023200000929 B 8988 2888088088 esa 5888 0902020209020220 0300103A TAH Figure 4 2 SunBlade 150 controller power on button and LED Power On Off and LED E To power on the controller 0300104A TAH 1 Switch on the power for each of the connected peripherals 2 Switch on the monitor 3 Press the controller On button 4 Confirm that the controller LED light is on NOTE For an Ultra 10 you need to power off the system from the back of the controller 4 2 DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Maintenance Printer power on procedure When the printer is on the power on power off indicator glows green The printer must be switched on by pressing a switch on the printer The printer cannot be powered on from the DocuSP Print Services interface that runs on the controller The printer power switch is shown in Figure 4 3 Because this switch rocks back to its center position each time it is pressed in either direction you cannot determine whether the printer is on by looking at the switch position To power on the printer 1 Locate the white on off switch on the right side of the printer 2 Press the switch toward the back of the printer 3 Confi
4. Paper and other stock c Requires a Xerox technical specialist to permanently set up any of the trays 1 4 to handle 12 x 18 inch 305 x 457 mm paper After any one of these trays is set up to handle this size it cannot run other sizes Tray 5 however can be used without any special set up intervention from Xerox d For the correct paper loading orientation refer to the paper tray label or to Table 5 6 e Embossed letterhead may cause degraded paper handling and possibly minor image deletion defects near the embossed area on either side of the paper f There is a lightweight paper feeding kit that is recommended when carbonless stock runs out of tray 6 This kit reduces the nip force in the paper feed and reduces the incidence of smudged or burst cells on the paper This kit part number is 606K07180 g Performance is highly dependent on the quality of the coated paper Frequent use of coated papers especially lower quality papers might cause increased contamination in the printer which could degrade the paper handling capability and the image quality performance for all papers h Image deletion defects might occur near the perforation especially if the perforation is parallel to the feed direction i Two sided printing duplex should not be selected when this stock is used j It is recommend that only Bypass Tray Tray 5 is used for this stock k Blank or preprinted covers are acceptable Cannot print on
5. textured cover stock The 110 Ib index stock 203 gsm and the 65 Ib cover stock 244 gsm are both used for covers on documents The paper handling performance for both stocks will be similar NOTE For all trays the fusing quality and fix level for images on 65 Ib cover stock Vellum Bristol papers and other textured surface stock will be degraded therefore this stock is not recommended for imaging use NOTE Long Edge Feed LEF and Short Edge Feed SEF indicate the orientation of the sheet in a Paper Tray and which edge of the paper will be fed into the printer first DocuTech DocuPrint 75 90 and DocuPrint 75 MX 5 5 Paper and other stock Operator Guide The printer performance for trays using standard 20 lb 75 gsm paper in common USA sizes is shown in Table 5 2 Table 5 2 Printer performance for standard paper 20 Ib USA Rating Trays Size Feed 1 4 Tray5 Tray6 Note Letter 8 5 x 11 in 216 x 279 mm LEF l l l SEF 0 0 X Legal 8 5 x 14 in 216 x 356 mm SEF 0 0 X Ledger 11 x 17 in 297 x 420 mm SEF X Statement 5 5 x 8 5 in 140 x 216 mm SEF 0 0 X b 5 x 7 in 127 x 177 8 mm SEF X U X D Executive 7 25 x 10 5 in 184 x 267 mm LEF X 0 X SEF 0 0 X D 8 x 10 in 203 x 254 mm LEF U U X SEF U U X Letter Cover 9 x 11 in 229 x 279 mm LEF 0 0 xX SEF u u X 12 x 18 in 305 x 457 mm SEF u u X c 5 6 DocuTech DocuPrint 75 90 and DocuPrint 75
6. 216 to 279 mm or A4 long edge feed LEF between 16 32 Ib 75 120 gsm Trays 1 4 Have a capability of 8 to 17 inches 203 to 432 mm 5 25 to 11 inches 133 to 279 mm Call the Welcome Center if you want to permanently set any of the Trays 1 4 to process 12 x 18 inch 305 x 457 mm stock General stapling guidelines To ensure that stapling of thin sets is satisfactory finishers that are produced after 1998 will cycle down after 30 sets of up to 15 sheets or less You must empty the stacker in order to resume printing If these parameters are not satisfactory for your printing please contact Xerox Dimensions that can be stapled The minimum size for stapling is 6 7 by 8 inches 170 x 203 mm The fed edge must be between 8 to 12 inches 203 x 305 mm to be stapled Figure 5 3 Size requirements for stapling This edge must be between 8 to 12 inches 203 to 305 mm to Feed be stapled Direction 03000214A TAH Weights that can be stapled The Finisher can staple a maximum of 50 sheets of 20 lb paper The maximum staple capability for other stock weights is shown in Table 5 1 Table 5 1 Staple capability for various paper weights Weight Maximum Number of Stapled Sheets 20 Ib 75 gsm 50 24 Ib or 90 gsm 44 DocuTech DocuPrint 75 90 and DocuPrint 75 MX 5 3 Paper and other stock 5 4 Operator Guide Table 5 1 Staple capability for various paper weights Weight Maximum Number of Sta
7. ALL TIMES DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Safety notes Additional queries Please contact the Xerox Europe Technical Centre or your authorized Xerox representative if you have any queries regarding the information provided in this document Electrical safety Attention to the following requirements ensures the safe operation of your equipment Printer USA Canada The DocuTech DocuPrint 75 printer requires a 115V AC outlet dedicated 20 Amp 3 wire circuit The DocuTech DocuPrint 90 printer requires a 208V AC outlet dedicated 20 Amp 3 wire circuit Europe The printer requires a 220 240V outlet dedicated 13 Amp or 10 Amp circuit The equipment must be connected to a grounded mains outlet Printer cautions Ensure that the power connection for your printer satisfies these requirements e The power receptacle NEMA 5 20R for the printer must meet the requirements stated on the data plate on the rear of the printer e The socket outlet shall be installed near the equipment within reach of the 10 ft 8 m cable and shall be easily accessible e Use the power cable that is supplied with your printer and controller Do not use an extension cord or remove or modify the power cord plug e Plug the power cable directly into a correctly grounded electrical outlet If you are not sure whether or not an outlet is correctly grounded consult a qualified electrician e Do not use an adapter to con
8. CAUTION Users should not attempt to make such connections themselves but should contact the electric inspection authority or electrician as appropriate e The Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop that is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100 For service in Canada call 800 939 3769 1 4 DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Introduction Electromagnetic compatibility United States This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user
9. Table 3 5 The following tables list the printer performance expectations for both one sided and two sided printing on paper and on other stock Staple capability for Various Paper Weights Printer Performance for Standard Paper 20 Ib or 75 gsm USA paper size Printer Performance for Standard Paper 80 gsm Xerox Europe paper size Printer performance for Non standard Paper and Other Stock Printer Performance for New and Recycled Plain Paper Paper handling guidelines Paper handling and or image quality performance degradation might occur in the following situations e Lower quality paper e Extreme hot and humid or cold and dry environments The size limitation for duplex printing is shown in Figure 5 1 DocuTech DocuPrint 75 90 and DocuPrint 75 MX 5 1 Paper and other stock Operator Guide Figure 5 1 Size requirement for duplex printing This edge must be between 6 7 to 18 inches 170 to 457 mm to be printed on both sides duplexed gt Feed Direction The dimension of this dge is controlled by the tray 0300019A TAH Tray capabilities The trays are shown in Figure 5 2 Figure 5 2 Tray capabilities cod ANY L foro 0300020A TAH Tray 5 The Bypass Tray has a capability of 4 to 12 inches 102 to 305 mm 5 83 to 18 inches 148 to 457 mm 5 2 DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Paper and other stock Tray 6 The High Capacity Tray has a capability of only 8 5 x 11 inch
10. authorized Xerox Service Representative to correct the problem e The equipment emits unusual odors or makes unusual noises e The power cable is damaged or frayed e A wall panel circuit breaker fuse or other safety device has been tripped e Liquid is spilled into the equipment e The equipment is exposed to water damage or flood e Any part of the equipment is physically damaged NOTE The only method to remove all power from the printer is to disconnect the power cable from the electrical outlet Printer ozone information 2 12 This product produces ozone during normal operation The ozone produced is dependent on print volume and is heavier than air Install the system in a well ventilated room with the minimum cubic size requirements listed below Providing the correct environmental parameters will ensure that the concentration levels meet safe limits The minimum cubic volume requirement is 1 765 cubic feet 50 cubic meters To determine if the room has the required volume to meet the ozone requirement the length of the room multiplied by its width and height should be equal to or greater than the cubic volume listed above If you need additional information about ozone please request the Xerox publication Ozone part number 610P64653 by calling 1 800 828 6571 in the United States and Canada In Xerox Europe countries and DMO call the local welcome centre DocuTech DocuPrint 75 90 and DocuPrint 75 MX O
11. handle this size paper please contact the Xerox Welcome Center Refer to the chapter on Paper and Stock for a listing of acceptable stock and paper sizes orientations and weights NOTE To achieve the maximum copying speed paper should be loaded Long Edge Feed in the paper trays whenever possible Bypass tray tray 5 The Bypass Tray Tray 5 is an additional paper tray designed for quick and easy loading of both standard and non standard paper It can physically extend to accommodate different stock sizes and orientations You can load a maximum of 50 sheets of standard weight 20 pound 75 gsm stock If using a heavier stock fill the tray only to the maximum fill line The Bypass Tray has a capability of 4 to 12 inches 102 to 305 mm 5 83 to 18 inches 148 x 457 mm The Bypass Tray can also hold non standard size and weight paper such as transparencies labels covers index and bond paper The Bypass Tray is shown below in Figure 3 5 3 4 DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Product overview Figure 3 5 Tray 5 Bypass Tray Tray 5 0300007A TAH High Capacity feeder tray 6 The High Capacity Feeder Tray 6 is located under the Bypass Tray and saves you from having to load the other individual paper trays with 8 5 x 11 inch 216 x 279 mm paper often The High Capacity Feeder can only feed 8 5 x 11 inch 216 x279 mm or A4 Long Edge Feed LEF paper and cannot be adjusted to hold any oth
12. jobs solving simple system problems and performing basic maintenance tasks such as replenishing printer supplies If you are a lead operator or your job involves some programming or systems administration tasks as well as operating the DocuTech DocuPrint 75 90 and DocuPrint 75 MX system use the on line help system and the other documents in the Xerox Document Services Platform Series to supplement the information in the DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Users should have an understanding of the operations of the DocuSP controller and be familiar with Solaris and basic UNIX commands Before using this Guide become familiar with its contents and conventions Powering down the system If it is necessary to power down the system refer to the section entitled Power off procedures located in the Maintenance chapter of this Operator Guide Never switch off the printer power switch or the circuit breakers except in the case of an emergency or unless you are instructed to do so by this Operator Guide DocuTech DocuPrint 75 90 and DocuPrint 75 MX 1 1 Introduction Contents Operator Guide This section lists the contents of this guide Requirements Introduction gives a basic overview of the Operator Guide and its contents It also contains information on requirements and certifications required by USA and Canadian regulations Safety Notes explains the various symbols Cautions and Wa
13. the controller to an electrical outlet that lacks a ground connection terminal The power switch functions as a standby type of device only The power cord serves as the primary disconnect device for the system Do not push objects into slots or openings on the equipment Electrical shock or fire may result DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Safety notes e Do not obstruct ventilation openings These openings prevent overheating of the controller Printer power on off indicator A power on power off indicator shows the state of the power for the printer This indicator is located on the top front of the printer and has a rectangular shape This indicator glows green when printer power is on and emits no light is colorless when the printer power is off When you need to determine whether the printer power is on or off view the power on power off indicator rather than the message pane on the DocuSP Print Services main window Under some conditions the main window may not accurately indicate the state of the printer The printer power on off indicator is shown in Figure 2 3 Figure 2 3 Power on off indicator 0300099A TAH DocuTech DocuPrint 75 90 and DocuPrint 75 MX 2 11 Safety notes Operator Guide Printer or controller emergency power off If any of the following conditions occur turn off the equipment immediately and disconnect the power cable from the electrical outlet Contact an
14. 5 Bypass o Tray ps i Stacker Finisher Tray 6 High l Trays 1 4 Capacity an J Feeder 0300115A TAH The following information sources are provided to assist you e Power on power off indicator is on the top front of the printer It glows green when on and emits no light when off e Labels are affixed at the points of need throughout the system They depict information about loading the paper stock s Green or Gold colored areas act as markers Gold colored areas typically indicate the handle or levers to push or pull when removing Replaceable Modules or Cartridges Green colored areas are where you clear jams Paper trays trays 1 4 Paper Trays 1 4 are shown below in Figure 3 4 DocuTech DocuPrint 75 90 and DocuPrint 75 MX 3 3 Product overview Operator Guide Figure 3 4 Trays 1 4 Trays 1 4 0300006A TAH The Paper Trays hold up to 500 sheets of 20 Ib 75 gsm stock each You can adjust the trays to hold many sizes of paper from 5 5 x 8 5 inches 140 x 216 mm up to 11 x 17 inches 279 x 432 mm or A3 To handle 12 x 18 inch paper a tray must be specially set up Please contact the Xerox Welcome Centre to handle this size paper If you wish to dedicate a tray permanently to
15. 75 MX components are e Controller CD ROM drive diskette drive monitor keyboard and mouse e Printer Peripheral components may include e External SCSI Hard Drive optional e External Tape Drive e External Modem e Internal Modem Peripheral components may be contained within a special accessory shelf that is attached to the printer This shelf is located on the left hand side of the printer and can be used to hold items such as a modem Controller components The main controller components are shown in Figure 3 1 and Figure 3 2 DocuTech DocuPrint 75 90 and DocuPrint 75 MX 3 1 Product overview Operator Guide Figure 3 1 Ultra 10 Ultra 30 controller components CD Drive Power l Onoff isk o 0000000000 mt 220200200000000 Drive CP Pro OO OOO oooooooooo0oo 0300103A TAH Figure 3 2 SunBlade 150 controller components ower On Off Power On Off CD Drive Disk 8889888 Drive cho EA 0300104A TAH Printer components The main components of the printer are shown in Figure 3 3 3 2 DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Product overview Figure 3 3 Printer components Top Tray Tray
16. MX Operator Guide Paper and other stock The printer performance using standard 80 gsm paper in common Xerox Europe sizes is shown in Table 5 3 Table 5 3 Printer performance for standard paper 80 gsm Xerox Europe Rating Trays Size Feed 1 4 Tray 5 Tray6 Note A3 297 x 420 mm 11 7 x 16 54 in SEF X A4 210 x 279 mm 8 27 x 11 69 in LEF l l l SEF 0 0 X A4 Cover 223 x 279 mm 8 78 x 11 69 in LEF 0 0 x SEF 0 0 X A5 148 x 210 mm 5 83 x 8 27 in LEF X U xX SEF 0 0 X A6 105 x 148 mm 4 13 x 5 83 in SEF X 0 X a b B4 257 x 364 mm 10 12 x 14 3 in SEF X B5 182 x 257 mm 7 17 x 10 12 in LEF X 0 X SEF l l x b B6 128 5 x 182 mm 5 06 x 7 17 in SEF x u x b Foolscap 215 x 330 mm 8 5 x 13 in SEF 0 0 X 220 x 330 mm 8 66 x 13 in SEF U U X Spanish Sp Folio 216 x 315 mm 8 46 x 12 4 in SEF 0 0 X DocuTech DocuPrint 75 90 and DocuPrint 75 MX 5 7 Paper and other stock Operator Guide The printer performance for non standard paper and other types of stock is shown in Table 5 4 You may run the stock if you follow the guidelines in the table and if the dimensions of the stock are within the size limits previously discussed for standard paper Table 5 4 Printer performance for non standard paper and other stocks Throughput material Rating Note Letterhead kk d e Pre printed forms kk d Pre drilled
17. a location outside of your building e Always locate the printer on a solid support surface not on plush carpet that has adequate strength to support the weight of the printer DocuTech DocuPrint 75 90 and DocuPrint 75 MX 2 13 Safety notes Do not do these 2 14 Operator Guide Always locate the printer in an area that has adequate ventilation and room for servicing Refer to the space requirements in the DocuTech DocuPrint 75 90 and DocuPrint 75 MX Installation Planning Guide Always use materials and supplies that are specifically designed for your Xerox equipment Use of unsuitable materials may result in poor performance and possibly a hazardous situation To ensure the continued safe operation of your printer Never use an adapter plug to connect equipment to a power source that lacks a ground connection terminal Never obstruct ventilation openings They are provided to prevent overheating Never push objects of any kind into the ventilation openings Never attempt any maintenance function that is not specifically described in the DocuTech DocuPrint 75 90 and DocuPrint 75 MX documentation Never remove any covers or guards that are fastened with screws There are no operator serviceable areas within these covers Never locate the printer near a radiator or any other heat source Never override or cheat any of the electrical or mechanical interlock devices Never operate the equipment if you notice
18. able that Printer receiving jobs from connects the controller to the Power the controller or will printer is plugged in correctly Each not go on when end of the cable has a plug that is switched on keyed for correct fit A plug may have been forced inadvertently to make a mismatched connection Look at the keyed patterns of the plugs and make the connections correctly Monitor The monitor screen Move the mouse to recover from Power is black the Power Saver mode e Check to see if the LED light on the monitor is illuminated e Check to see if the LED light on the controller is illuminated e Check to see if the power strip is On and plugged into the wall outlet Reset the circuit breaker Printer The printer will not Check to see if the power cord is Power power On correctly installed e Press the white power switch to the On position and then wait 2 minutes Reset the circuit breaker 6 2 DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Problem solving Table 6 1 Troubleshooting tips Problem Symptom Recommendation Stock handling There are repeated stock jams or misfeeds in Tray 5 Ensure that the correct stock size is displayed on the Print Services Printer Manager window Remove the stock and reload the tray Do not add stock to the tray when stock is already loaded Instead remove the stock combine the additional stock with the stock from th
19. asionally a fault will occur at the printer that may prevent you from using the printer such as e Out of Paper e Low Dry Ink e Module Cartridge end of life e Paper Jam Clearing printer faults Paper jams Instructions for clearing faults will be displayed on the controller Simply follow the instructions NOTE For detailed information on clearing the printer faults refer to the DocuSP On line Help When a paper jam occurs the controller automatically displays a fault window that lists individual faults If you choose to display additional information about a given fault the system will then display instructions or graphics that show the required actions After the jam is cleared follow any additional displayed instructions If the jam occurred in the middle of your job the printer will automatically recover and reprint the sheets that were jammed NOTE When removing jammed sheets from the printer use the green handles and knobs The jam clearance areas are shown in Figure 4 8 DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Maintenance Figure 4 8 Jam clearance areas 0300015A TAH Area1 Sheets may be left in this area when jams occur Area 2 The Lift Handle The printer is programmed to circulate paper to this area in the event of a jam Raise the handle to clear this area Do not move the handle to the left Ensure that the handle is fully locked by lowering it before closing the Front Door o
20. boot Energy Saver The Energy Saver option for the DocuTech 75 DocuPrint 90 will enter the printer into a low power mode after 60 minutes of non usage This mode will continue until a job is submitted The System Administrator can change the Energy Saver time to a shorter or longer period Controller power off The controller power off button is shown in Figure 4 6 and Figure 4 7 The LED light is out when the controller power is off To power off the controller 1 Notify the job submitters that the controller is about to be powered off 2 Back up system files and data 4 6 DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Maintenance CAUTION Before switching off the controller exit any applications that are running and shut down the DocuSP Print Services using the Shutdown option so that you do not lose any data 3 On the Print Services System menus select the Shutdown option Shutdown also powers off the printer 4 Answer the confirmation prompt If there are jobs still being processed the system will request confirmation before starting the shutdown 5 Wait for the OK prompt then press the controller power off button DocuTech DocuPrint 75 90 and DocuPrint 75 MX 4 7 Maintenance Operator Guide Figure 4 6 Ultra 10 Ultra 30 controller power on button soss 20 LED 0 0 0 Re e lol oil
21. dy Xerox equipment which has been properly and regularly serviced and maintained should not have to undergo additional specific safety tests pursuant to the 1989 Regulation Customers wishing to complete safety testing should contact Xerox Europe Technical Centre for advice prior to any test implementation The address of the Xerox Technical Centre is provided in the previous section European Union declaration of conformity Xerox equipment should however be properly and regularly serviced and maintained at all times Check your understanding Question Please review the questions and answers that follow to ensure that you understand the Electricity at Work Regulation in England and Wales What is the Electricity at Work Regulation DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Safety notes Answer The Electricity at Work Regulation 1989 came into force in England and Wales on 1 April 1990 This 1989 Regulation places a duty on all employers and self employed persons to ensure the electrical systems in their premises are constructed maintained and operated in such a manner as to prevent so far as reasonably practicable danger This includes ensuring all electrical products connected to such electrical systems are safely constructed maintained and operated Question Does Xerox Europe comply with the Electricity at Work Regulation Answer The regulation places a duty on all employers and self employed person
22. e tray and reload the tray Ensure that there are no more than 50 sheets of 20 Ib stock in the tray fewer if sheets are a heavier weight Ensure that all stock in the tray is identical Ensure that the Edge Guides are adjusted to touch the sides of the stock Check for obstructions at the stock entrance Ensure that the Paper Feed Roll Cartridge is engaged correctly Stock handling There are repeated shut downs from jams in Area 3 or the prints show an unexpected image shift when feeding from Tray 5 Remove the stock and reload the tray Ensure that there are no more than 50 sheets of 20 Ib stock in the tray fewer if sheets are a heavier weight After tray is reloaded confirm the stock attributes especially the size on the Printer Manager window Ensure that the stock is correctly programmed Ensure that the Edge Guides are adjusted to touch the sides of the stock DocuTech DocuPrint 75 90 and DocuPrint 75 MX Problem solving Operator Guide Table 6 1 Troubleshooting tips Problem Symptom Recommendation Stock handling There are jams inside the printer Check the paper path for obstruction Make sure that the Area 2 Lever is in the correct position down Flip the stock over in the tray Ensure that the Edge Guides are adjusted to touch the sides of the stock Check that the Printer Manager window is displaying the correct size for the stock
23. ecommendation Hole punched Ringed binders e Use long edge feed paper for 3 or 4 holes best imaging speed Load with holes on the left in Trays 5 6 IN Load with holes on the right in Trays 1 4 NOTE Cannot Dual Staple due to hardware limitations Dual stapling drilled stock will cause jams in the finisher Perforated Pages for partial Where possible load with the removal such as perforations parallel to the L order forms and feed direction receipts DocuTech DocuPrint 75 90 and DocuPrint 75 MX 5 9 Paper and other stock Operator Guide Table 5 6 Recommendations for loading special stock Stock Type Common Use Recommendation Pre printed and Common Use ultra violet cured or letterhead correspondence oxidative inks to extend the life mailings and of the Feed Roll Cartridges ee ele Load face up in Trays 1 4 materials Load face down in Trays 5 6 Reinforced Mylar Ringed binders Load reinforced edge on the edge right in Trays 1 4 3 or 4 holes Load reinforced edge on the left in Trays 5 6 1 Use long edge feed only Card stock Covers signs Feed from the Bypass Tray for best results Tabs Separators within Use the Tab Tray insert Can a document be obtained from your Sales Representative at no charge Part number 98K87320 Feed from trays 2 3 and 4 only Load with the tabs on the right Transparencies Presentations U
24. ed to shut the printer down immediately and this is an emergency use the red button described in the next section If this is not an emergency use the procedure given below To power off the printer 1 Locate the white on off switch 2 Press the switch to the left or front of the printer as shown in Figure 4 4 3 Confirm that the power on power off indicator is colorless DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Maintenance Figure 4 4 Printer power off 0300013A TAH Printer Power Off Using The Red Button A red button located inside the printer provides a less gentle method for powering off the printer This power off procedure immediately cuts power to the printer in an uncontrolled manner without confirmation or delay Any jobs in the queue will be immediately lost without confirmation Use the red button for the following conditions e If you need to switch the power off during the first 15 seconds after initially switching the power on e Upon direction from your authorized Xerox Representative Abrupt Method To power off the printer using the red button 1 Locate the red button shown in Figure 4 5 2 Press the button 3 Confirm that the power on power off indicator is colorless DocuTech DocuPrint 75 90 and DocuPrint 75 MX 4 5 Maintenance Operator Guide Figure 4 5 Printer power off red button 0300014A TAH After the Red Button is used the printer will take longer to re
25. er sizes or orientations The capacity is 3100 or 5100 sheets of 20 pound 75 g m2 paper depending on which High Capacity Feeder is part of your system DocuTech DocuPrint 75 90 and DocuPrint 75 MX 3 5 Product overview Operator Guide Figure 3 6 Tray 6 High Capacity Feeder Tray 6 High Capacity Feeder 0300008A TAH Reloading Paper Open the cover and wait for the tray to lower in order to reload paper Fill the tray only to the maximum fill line on the left side of the tray After reloading paper close the cover to raise the tray The High Capacity Feeder can also accommodate 8 5 x 11 inch 216 x 279 mm drilled or long edge paper between 16 to 32 Ib 75 to 120 gsm Detailed information on using the tray guides to change the stock size capability of Tray 6 is provided later in this chapter under the heading Changing the Tray 6 settings The High Capacity Feeder is shown below in Figure 3 6 Tray guides and loading paper Do not open a tray that is in use a paper jam may result Instead before opening a tray disable the tray in the Printer Manager After loading the paper enable the tray in the Printer Manager Performance capabilities Performance capabilities for various paper types loaded in specific trays are given in the chapter Paper and other stock 3 6 DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Product overview Loading paper in Trays 1 4 1 Pull out the paper tray Refer to the tray
26. erage the more dry ink used for example a typical office memo would have these approximate values e text only 6 area coverage e asolid area of 1 x 2 inches 25 x 51 mm 8 area coverage e asolid area of 1 25 x 7 5 inches 32 x 191mm that is 8 75 of the memo area 15 area coverage Table 4 2 shows the dry ink usage and area coverage For example at 6 area coverage the system will produce approximately 21 700 prints This information will help you estimate how long it will be before the system displays a dry ink low message Table 4 2 Dry ink toner usage and area coverage 4 16 PRINTS PER PRINTSPER CARTON CARTON 6 PACK AREA PRINTS PER 2 PACK 6R1006 COVERAGE CARTRIDGE 6R1007 XE 6R90321 4 30 400 60 800 182 400 5 25 000 50 000 150 000 6 21 700 43 400 130 200 7 19 100 38 200 114 600 8 17 100 34 200 102 600 9 15 400 30 800 92 400 10 14 000 28 200 84 600 15 9 700 19 400 58 200 DocuTech DocuPrint 75 90 and DocuPrint 75 MX 5 Paper and other stock Your printer can process a variety of paper and other stock to accommodate your needs This chapter contains information about the stock you can use in the printer and how you can expect it to perform Stapling guidelines and the correct loading of special stocks is also discussed as well as stock storage requirements Performance information Table 3 1 Table 3 2 Table 3 3 Table 3 4
27. he telephone numbers for placing orders are shown in Table 4 1 Table 4 1 Telephone numbers for orders Type of Order Number to Call Supplies USA 800 822 2200 T amp M Canada English 800 668 0199 Canada French 800 733 9400 T amp M Xerox Europe Contact your local representative DMO Contact your local representative CRUs USA 800 821 2797 FSMA Canada 800 668 0199 FSMA Canada 800 733 9400 T amp M Xerox Europe Contact your local representative DMO Contact your local representative NOTE The CSE is responsible for replenishing the DT DP 75 90 Fuser CRUs and the Paper Feed Rolls for the customer and for maintaining spares of these parts on site Only the XCRU is ordered from the Welcome Center In an emergency situation the FCRU and Paper Feed Rolls can be ordered through the Welcome Center For information about CRUs and consumable supplies refer to the DocuTech DocuPrint 75 90 and DocuPrint 75 MX Installation Planning Guide DocuTech DocuPrint 75 90 and DocuPrint 75 MX 4 15 Maintenance Operator Guide When placing orders give the representative the following information e Your Xerox customer number e Your system model name and number e Adescription of the item e The quantity of the item Dry Ink Toner usage and Dry Ink Low message Dry ink toner usage is related to the amount of area that needs to be printed covered The greater the area of cov
28. ilo Mo io to oo to 0202020200200000 29000000000020 P000 oo0oo0oo0o000000 0 0 0 0 L oo oooooo0oo0oo0oo0oo0oO oooo00 000000 OOM DDD F 92028 8988 DODE 688 8088 Ee 0300103A TAH Figure 4 7 SunBlade 150 controller power on button and LED Power On Off and LED 00 ol 28 9898 86683880 5895580 a G be cas 0300104A TAH 6 Verify that the controller front panel LED is off and that the controller fans are not spinning 7 Switch off external devices or any peripherals 8 Switch off the monitor 9 Disconnect the cables to any peripheral equipment NOTE If you are using an Ultra 10 you need to power off the system from the back of the controller 4 8 DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Maintenance CAUTION When the power on standby switch is in stand by and the AC power cord remains connected to a power receptacle AC voltage is present in the power supply 10 If the equipment will be serviced or moved disconnect the AC power cord from the AC receptacle Emergency power off procedures Controller Power Off Printer power off Controller or Printer Emergency Conditions An emergency power off procedure may be used when the power must be switched off immediately CAUTION The controller emergency
29. in use Load fresh stock Stock handling The stock curls up or down Load the stock seam side up in the trays Load the stock seam side down in the High Capacity Feeder and in the Bypass Tray The seam refers to the side of a ream of stock that has a split in the wrapping It may also be referred to as arrow side first Load non standard stock in the Bypass Tray If the stock curls excessively flip it over in the tray Stock handling The Finisher does not stack the output correctly Do not remove stapled sets while the Finisher is compiling Check for excessive curl on the prints If curled load fresh stock or turn the curled stock over Stock handling The Finisher does not staple the output Use less than 50 sheets of stock if they are heavier than 20 Ib 75 gsm Check the Print Services Printer Faults window for a fault message indicating no staples Replace the staple cartridge DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Problem solving Calling the Welcome Center If you are experiencing difficulty with your printer check the troubleshooting tips shown in Table 6 1 Attempt to solve the problem before contacting the Welcome Center You might be able to resolve the situation quickly If the difficulty persists contact the Xerox Welcome Center The Welcome Center telephone number and other relevant information are conveniently located on
30. labels as you load the paper neatly in the tray Make sure that the left edge of the paper stack is against the bar that is located on the left hand edge of the tray as shown in the top portion of Figure 3 7 Do not load paper above the maximum fill line Figure 3 7 Loading Trays 1 4 0300009A TAH 2 Ensure that the paper tray edge guides are against the top bottom and side edges of the paper If the paper size is being changed adjust the guides as necessary as shown in the bottom portion of Figure 3 7 3 Push in the paper tray 4 If the Printer Manager programming for the tray does not match the guide settings correct the programming Refer to the DocuSP on line help for information on changing the programming NOTE For information about how to load specific types of paper or other stock refer to the chapter Paper and other stock Loading paper in the Bypass Tray Tray 5 DocuTech DocuPrint 75 90 and DocuPrint 75 MX 3 7 Product overview Operator Guide Insert paper as shown The Bypass Tray extends to accommodate paper that is physically longer than the tray Simply pull out the extension bar Do not load paper above the maximum fill line Loading paper in the High Capacity Feeder Tray 6 To load paper open the cover and wait for the tray to lower When the paper has been loaded close the cover to raise the tray The High Capacity Feeder is shown in Figure 3 8 Figure 3 8 Loading Trays 5 and 6 Inser
31. ll only be shipped with the printer when requested for remote support at no additional charge The printer has an internal modem that is normally on to enable the Sixth Sense diagnostics feature or as needed by Xerox service DocuTech DocuPrint 75 90 and DocuPrint 75 MX 3 13 Product overview Operator Guide 3 14 DocuTech DocuPrint 75 90 and DocuPrint 75 MX 4 Maintenance You will first power on the controller and then power on the printer Power on procedures Your Xerox DocuTech DocuPrint 75 90 and DocuPrint 75 MX system is designed to maximize printer performance This includes using a short paper path in order to reduce jams and Customer Replaceable Units CRUs in order to avoid extended periods of downtime This chapter discusses some basic maintenance procedures including the following e Powering on the printer and the controller e Powering off the printer and the controller e Clearing paper jams e Changing the Customer Replaceable Units e Estimating dry ink toner usage Controller power on procedure The controller power on button and the Light Emitting Diode LED are shown in Figure 4 1 and Figure 4 2 The LED glows green when the controller power is on DocuTech DocuPrint 75 90 and DocuPrint 75 MX 4 1 Maintenance Operator Guide Figure 4 1 Ultra 10 Ultra 30 controller power on button and LED ower On Off and LED daa 0000 00 00000
32. n Operator Guide Industry Canada requirements Notice The Canadian Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction e Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations e Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment e Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas
33. nect the printer to an electrical outlet that lacks a ground connection terminal DocuTech DocuPrint 75 90 and DocuPrint 75 MX 2 9 Safety notes Controller Operator Guide The power cord is the disconnect device for this printer Do not override or disable electrical or mechanical interlocks Do not push objects into slots or openings on the printer Electrical shock or fire may result Do not obstruct ventilation openings These openings prevent overheating of the printer USA Canada The controller requires a dedicated 115V AC 20 Amp grounded receptacle Europe The controller requires a 220 240V 13 or 10 Amp grounded receptacle Controller cautions Follow all safety cautions warnings and instructions marked on the controller 2 10 Ensure that the voltages and frequency rating of the power receptacle match the electrical rating label on the equipment Do not make electrical or mechanical modifications to the equipment Use the power cable that is supplied with your controller Do not use an extension cord or remove or modify the power cord plug If the plug must be changed a qualified electrician must install the plug correctly on the power cord Plug the power cable directly into a correctly grounded electrical outlet or into the power strip that is connected to this outlet If you are not sure whether or not the outlet is correctly grounded consult a qualified electrician Do not use an adapter to connect
34. nsists of the Top Tray and the Stacker Tray as shown below in Figure 3 10 Figure 3 10 Finisher components Top Tray Stapler is within the finisher l unload the Stacker Tray during a print run 03000114A TAH Top Tray The Top Tray holds up to 250 prints Stacker Tray The Stacker Tray has two staplers each with a 5000 staple cartridge that can staple sheets ranging in size from 6 7 x 8 inch 170 x 203 mm to 12 x 18 inch 305 x 457 mm of 16 to 110 Ib 60 to 200 gsm stock Up to a maximum of 50 sheets of 20 Ib 80 gsm can be stapled DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Stapling Removing any of the output while the printer is running may Product overview produce finished sets that are incorrectly stapled To ensure that the stapling of thin sets is satisfactory the printer performs the following actions After 30 finished sets of 15 sheets the printer Aa OU N cycles down raises the Stacker Tray waits until the sets are removed 5 cycles up and resumes printing raises a message to empty the Stacker If these parameters are not satisfactory for your printing contact Xerox Staple placement For information about the limitations of portrait and landscape staple placement refer to the Staple Placement table below Table 3 1 Staple placement Dual Dual Edge Feed Portrait Landscape Portrait Landscape Orientation Media Size S
35. perator Guide Safety notes Printer laser safety CAUTION The use of controls adjustments or performance of procedures other than those specified in this guide may result in hazardous light exposure This equipment complies with international safety standards and is certified as a Class 1 Laser Product With specific regard to lasers the equipment complies with laser product performance standards set by governmental national and international agencies as a Class 1 Laser Product It does not emit hazardous light as the beam is totally enclosed during all phases of customer operation and maintenance Printer operational safety Safety Quality Standards Other National Standards Do these The equipment is manufactured under a BS5750 Quality system accepted by the British Standards Institution The Xerox DocuTech DocuPrint 75 90 and DocuPrint 75 MX is also certified in compliance with applicable standards by various national bodies To ensure the continued safe operation of your printer follow these safety guidelines at all times e Always connect equipment to a correctly grounded power outlet If in doubt have the outlet checked by a qualified electrician e Always follow all warnings and instructions that are marked on or are supplied with the equipment e Always exercise care when moving or relocating the equipment Please contact your local Xerox Service Department to arrange relocation of the printer to
36. pled Sheets 32 Ib or 120 gsm 33 65 Ib or 244 gsm Cover to 22 110 or 203 gsm Index When the Top Tray of the Finisher is used In addition to using the Top Tray as an output location it is also used for short edge feed SEF sheets less than 6 7 inches 170 mm long in the feed direction or 8 inches 203 mm long in the cross feed direction will go to the Top Tray rather than to the Stacker It is inherent to the design of the inverter if the sheet is too short the output will be sent to the top tray During certain jam or error conditions purged sheets to be discarded are also sent to the Top Tray Performance tables Symbols Characters In the printer performance tables various symbols and characters are used to convey information The following symbols in the Rating column of a table represent the expected paper handling and image quality performance in typical operating environments Best performance 0 Good performance u Fair Good performance x Not recommended Exceeds design specifications Unacceptable performance is likely Indicates the same performance as shown in Table 5 2 and Table 5 3 for the corresponding paper sizes The following characters in the Note column of a table provide additional information a Cannot be duplexed b The output will go to the Top Tray and cannot be stapled DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide
37. power off procedure may corrupt the DocuSP software This method should only be used in an emergency To power off the system in an emergency use any of the following methods e Switch off the controller power switch on the front of the controller for an Ultra 30 on the back for an Ultra 10 e On the DocuSP Print Services the System menu select the option for Immediate Shutdown e Pull the controller power cord from its receptacle To power off the printer in an emergency use any of the following methods e Press the red button on the printer e Pull the printer power cord from the power receptacle An emergency power off of the printer will not corrupt the DocuSP system software However you will need to enter Reset at the OK prompt if the controller displays the OK prompt For the printer or the controller if any of the following conditions occur disconnect the power cable from the power socket immediately and contact an authorized Xerox Service Representative to correct the problem e The equipment emits unusual odors or makes unusual noises DocuTech DocuPrint 75 90 and DocuPrint 75 MX 4 9 Maintenance Printer faults 4 10 Operator Guide e The power cable is damaged or frayed e A wall panel circuit breaker fuse or other safety device has been tripped e Liquid is spilled into the equipment e The equipment is exposed to water damage or flood e Any part of the equipment is physically damaged Occ
38. pre punched holes standard locations kk d Coated paper Mylar reinforced LEF Mylar on long edge SEF Transparencies Clear plain Non removal white stripe Removable stripe LEF SEF Paper backed i j i d i d Labels LEF SEF d j GBC brand pre punched Sameceda Place in the inboard position edge with holes is toward the rear of the printer Never tear type Drafting film Perforated parallel to the feed direction perpendicular to the feed direction Tabs Carbonless Textured papers Smooth cover index stock Window stock DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Paper and other stock The printer performance for new and recycled 8 5 x 11 inches 216 to 279 mm or A4 paper for various weights is shown in Table 5 5 Table 5 5 Printer performance for new and recycled plain paper Paper Weight Throughput Material 8 5 x 11 in or A4 Rating Note Less than 16 Ib or 61 gsm X Between 16 20 Ib or 61 75 gsm 0 Between 20 32 Ib or 75 120 gsm l Between 32 110 index Ib or 120 203 gsm u Greater than 110 index Ib or 203 gsm X Recommendations for loading special stock The common uses and the special requirements for the variety of stock types that the printer can accommodate are shown in Table 5 6 Table 5 6 Recommendations for loading special stock Stock Type Common Use R
39. procedures Printer power off Energy Saver Controller power off Emergency power off procedures 2 11 2 12 2 12 2 13 2 13 3 1 3 1 3 1 3 2 3 3 3 4 3 5 3 6 3 8 3 10 3 10 3 11 3 11 3 12 3 12 3 13 3 13 4 1 4 1 4 3 4 4 4 4 4 6 4 6 4 9 OPERATOR GUIDE TABLE OF CONTENTS Printer faults Clearing printer faults Paper jams Replaceable units and supplies Replaceable items Ordering CRUs and other supplies Dry Ink Toner usage and Dry Ink Low message 5 Paper and other stock 6 Problem solving Performance information Paper handling guidelines General stapling guidelines Performance tables Recommendations for loading special stock Recommendations for handling loading and storing paper Loading and handling Storing Avoiding the problems Solving the problems Calling the Welcome Center 4 10 4 10 4 10 4 13 4 14 4 15 4 16 5 1 5 1 5 1 5 3 5 4 5 9 5 11 5 12 5 12 6 1 6 1 6 5 OPERATOR GUIDE TABLE OF CONTENTS iv OPERATOR GUIDE 1 Introduction The DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide is one of a number of publications which make up the Xerox Document Services Platform Series About this guide This guide is intended for Xerox DocuTech DocuPrint 75 90 and DocuPrint 75 MX and DocuPrint 75 MX operators whose job consists of the routine operation of this printing system operating each of the system components running print
40. r the handle may be blocked or damaged Area3 The Fuser area This area includes areas 3b 3c and 3d Access these areas by pulling the green handle Area 3a Look beneath the label to find the sheet Do not push down or lift up on the label Area 3e Open the top 2 trays to access this area Look for dropped sheets in the areas to the right of and below Trays 3 and 4 Area d The Duplex area Look for sheets on top of the open space DocuTech DocuPrint 75 90 and DocuPrint 75 MX 4 11 Maintenance Operator Guide Area 5 To access Areas 5 5a and 5b you need to open the Finisher area The Finisher area is shown in Figure 4 9 Lift and pull Handle 5 to get access to paper in areas 5a and 5b Figure 4 9 Finisher area 0300016A TAH Area 7 To access Area 7 you need to open the High Capacity Feeder Tray 6 and Bypass Tray Tray 5 areas The High Capacity Feeder and the Bypass Tray are shown in Figure 4 10 Lift and pull the top cover of the Bypass Tray to access area 7a 4 12 DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Maintenance Figure 4 10 Access to area 7 0300017A TAH Replaceable units and supplies The printer is designed to allow the customer to change major components such as the Xerographic Module the Fuser Module the Developer Collector Bottles the Dry Ink Cartridge Toner or the Feed Roll Cartridges without having to initiate a service call These and other replaceable supplies are sho
41. r use ina domestic environment WARNING In order to allow this equipment to operate in proximity to industrial scientific and medical ISM equipment the external radiation from the ISM equipment may have to be limited or special mitigation measures taken Certification to 1999 5 EC Radio Equipment and Telecommunications Terminal Equipment Directive 2 4 This Xerox product has been self certified by Xerox for pan European single terminal connection to the analogue public switched telephone network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the national PSTNs and compatibles PBXs of the following countries DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Safety notes e Austria e Belgium e Denmark e France e Finland e Germany e Greece e Iceland e ireland e Italy e Luxembourg e Netherlands e Norway e Portugal e Spain e Sweden e Switzerland e United Kingdom In the event of problems you should contact your local Xerox representative in the first instance The product has been tested to and is complaint with TBR21 a specification for terminal equipment for use on analogue switched telephone networks in the European Economic Area The product may be configured to be compatible with other country networks Please contact your Xerox representative if it needs to be reconnected to another country s network There are no user adjustable se
42. rm its acceptability before running the job Recommendations for handling loading and storing paper Give your paper the proper handling loading and storage DocuTech DocuPrint 75 90 and DocuPrint 75 MX 5 11 Paper and other stock Operator Guide Loading and handling Before loading paper unwrap the paper from the moisture resistant wrappings discard the wrapper and insert the paper in the tray If it is special stock such as punched paper follow the orientation label on the tray or the recommendations in Table 5 4 and Table 5 6 of this chapter Fanning the paper edges is not required but may be beneficial with certain stocks in dry environments Damaged curled or damp paper can cause jams and image quality problems Storing Follow these simple rules for storing paper e Store paper in dry conditions away from extreme heat or cold such as radiators or open windows e Lay the paper flat on a shelf or pallet above floor level e f possible leave the paper wrapped and boxed until you are ready to use it otherwise re wrap partly used packages of paper NOTE Paper stored in extremely humid environments for example left in a printer over an extended period of time may have to be replaced with fresh stock in order to ensure optimal feeding and image quality 5 12 DocuTech DocuPrint 75 90 and DocuPrint 75 MX 6 Problem solving This chapter will assist you in avoiding problems and solving tho
43. rm that the power on power off indicator glows green Figure 4 3 Printer power on 0300012A TAH After powering on jobs will not print until the Fuser is ready and the network connections are established The system is usually ready for network printing within 7 minutes DocuTech DocuPrint 75 90 and DocuPrint 75 MX 4 3 Maintenance Operator Guide Power off procedures You can power off only the printer and allow the controller to keep on processing jobs or you can power off both the printer and the controller Printer power off Preferred Method Alternate Method 4 4 When the printer power is off the power on power off indicator does not emit light it is colorless Under normal operating conditions the printer should be powered off using the DocuSP Print Services on the controller rather than by pressing the printer on off switch Printer power off from the controller You can power off the printer from two different DocuSP Print Services menus and still allow the controller to continue processing jobs To power off the printer 1 Open the System or the Printer menu 2 Select the Printer Off option 3 Confirm that the power on power off indicator is colorless Printer Power Off Using The Printer Switch It is not obvious from the position of the switch whether the printer is on or off View the power on power off indicator to determine the printer state green for on colorless for off If you ne
44. rnings pertaining to the safe use and operation of the DocuTech DocuPrint 75 90 and DocuPrint 75 MX systems It also contains information on requirements and certifications required by the European Union Declaration of Conformity and the UK Electricity at Work Regulation System Components and Product Overview provides printer and controller component location system hardware features and basic paper loading instructions Maintenance discusses some basic maintenance procedures and has information on how to clear paper jams It also includes part numbers for consumable supplies with instructions on how and where to place an order Paper and Other Stock contains information about the stock you can use in the printer how you can expect it to perform stapling guidelines the correct loading of special stocks and stock storage requirements Problem Solving will assist you in avoiding problems and solving those that may occur It also provides information on how to contact the Welcome Center Telephone requirements USA FCC requirements The FCC has established rules that permit the device to be directly connected to the telephone network Standardized jacks are used for these connections This equipment should not be used on party lines or coin lines DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Introduction If this device is malfunctioning it may also be causing harm to the telephone ne
45. s and help protect the environment As an ENERGY STAR Partner Xerox has determined that this product meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR name and logo are registered U S registered trademarks The ENERGY STAR logo can be identified as the following lones DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Safety notes Environmental Choice Labeling The DocuTech DocuPrint 75 90 and DocuPrint 75 MX exhibits the Environmental Choice logo It is imperative that the following statement be known Terra Choice Environmental Services Inc of Canada has verified that this Xerox product conforms to all applicable Environmental Choice EcoLogo requirements for minimized impact to the environment The Environmental Choice ErgoLogo can be identified as the following For more detailed requirements refer to the Guide to Proper Use of the EcoLogo a guidelines document published by Terra Choice the official group managing the Canadian Environmental Choice program European Union declaration of conformity Approvals and The CE marking applied to this product symbolizes Xerox certification Europe Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated below January 1 1995 Council Directive 73 23 EEC amended by Council Directive 93 68 EC Approximation of the laws of the member states related to low voltage equipmen
46. s to ensure the electrical systems in their premises are effectively safe This regulation does not impose on amongst others manufacturers or suppliers of such electrical systems However rest assured that all Xerox equipment which Xerox Europe and its authorized distributors supply to customers conforms with all the relevant safety legislation and standards Question Is Xerox equipment safe Answer All Xerox equipment supplied by Xerox Europe and their authorized distributors conforms to all relevant safety legislation and standards Question Is the Xerox equipment in my premises safe Answer All Xerox equipment supplied by Xerox Europe and their authorized distributors conforms to all relevant safety legislation and standards However like all electrical equipment they have to be regularly serviced and maintained by competent persons Xerox Europe Customer Service Engineers ensure Xerox equipment is serviced and maintained to exacting Xerox safety standards If you would like your Xerox equipment to be serviced and maintained to such high standards please contact your local Xerox Europe Customer Service Organization They will be pleased to assist you Question Does the Xerox equipment in my premises comply with the Electricity at Work Regulations DocuTech DocuPrint 75 90 and DocuPrint 75 MX 2 7 Safety notes Answer Question Answer Question Answer Operator Guide All employers and self employed persons mu
47. se clear or white striped transparencies Do not use paper backed transparencies Feed from the Bypass Tray Tray 5 preferred Refer to the label on the tray for the orientation of striped transparencies When using transparencies with removable stripes load with the stripe up in Tray 5 and the stripe down in Tray 1 Do not duplex DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Paper and other stock Table 5 6 Recommendations for loading special stock Stock Type Common Use Recommendation Labels Self adhesive e Do not duplex So An Feed labels into the printer D2 p LEF only mmn T a packaging D5 l CC Labels pose a special problem o gt because depending on the number of labels per sheet there is an opportunity for the label to separate from the backing while inside the printer e Load face up in Trays 1 4 e Load face down in Trays 5 6 GBC stock Plastic comb or e Load with slotted holes Sameceda strap binding via inboard for example load slotted holes or rectangles at frequent intervals along the long edge the bind edge SEF when the holes are down the long edge Loading with holes on the lead edge LEF or the trail edge LEF is not supported but may work well for some stock depending upon the size and number of the holes and how they affect the sensors in the printer therefore if you intend to use LEF you should run a sample of the stock to confi
48. se that may occur It also provides information on how to contact the Welcome Center Avoiding the problems A variety of situations can affect the quality of the printer output For optimal performance follow these guidelines Do not locate the printer in direct sunlight or near a heat source such as a radiator Avoid sudden changes in the environment surrounding the printer When a change occurs allow the printer at least two hours to adjust to its new environment depending on the extent of the change Always set the Edge Guides in the trays to the size of the stock in the tray Otherwise you may experience jams Avoid dusty environments Dust in the printer can cause paper handling problems Dust in either the printer or the controller can cause electrical problems Avoid placing routing cables where they may be stepped on damaged or come in contact with liquids or sharp edges Avoid placing routing cables where they could cause tripping hazards This is especially true when the controller is in the standard location on the floor Locate the equipment in a properly lighted area to facilitate operation and service DocuTech DocuPrint 75 90 and DocuPrint 75 MX 6 1 Problem solving Operator Guide Solving the problems Recommendations for solving some common problems are listed in Table 6 1 Table 6 1 Troubleshooting tips Problem Symptom Recommendation Controller The printer is not e Check to see if the c
49. st ensure that the electrical systems in their premises are safe This will include ensuring Xerox equipment in such premises is safe Xerox Europe s Product Safety function has prepared a guide which contains a list of tests which may be completed by your Xerox Europe Customer Service Organization THESE TESTS MUST BE CARRIED OUT ONLY BY PERSONS WHO POSSESS THE RELEVANT SKILL KNOWLEDGE AND EXPERIENCE TO CARRY OUT SUCH TESTS Please contact the Xerox Europe Customer Service Organization for further information THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST EQUIPMENT MAY PROVIDE MISLEADING RESULTS AND MAY CAUSE DEATH PERSONAL INJURY AND OR DAMAGE TO PROPERTY would like to carry out my own safety tests on the Xerox temperament in my premises You may of course request such tests as you deem necessary to satisfy yourself that your Xerox equipment is safe Your Xerox Europe Customer Support will be pleased to advise you on such testing require records of all tests After safety testing your Xerox Europe Customer Service Engineer will provide you with a certificate which details the results of all tests completed In the event of any defect being noted the Xerox equipment will be switched off and disconnected from the supply until the defect has been corrected You will be advised of such action to enable such defects to be corrected Your responsibility 2 8 YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS SAFE AT
50. t January 1 1996 Council Directive 89 336 EC approximation of the laws of the Member States related to electromagnetic compatibility March 9 1999 Council Directive 1999 5 EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity A full declaration defining the relevant directives and referenced standards can be obtained from your Xerox Ltd representative DocuTech DocuPrint 75 90 and DocuPrint 75 MX 2 3 Safety notes Operator Guide WARNING Changes or modifications to this equipment not specifically approved by Xerox Europe may void user s authority to operate the equipment Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89 336 EEC WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures WARNING This system is certified manufactured and tested in compliance with strict safety and radio frequency interference regulations Any unauthorized alteration which includes the addition of new functions or the connection of external devices may impact this certification Please contact your local Xerox Europe representative for a list of approved accessories Shielded cables must be used with this equipment to maintain complacence with the EMC Directive 89 336 EEC This equipment is not primarily intended fo
51. t paper for the Bypass Tray here Pull the Extension Bar to extend the Bypass Tray High Capacity Feed Tray here 0300010A TAH Changing the Tray 6 settings You can set Tray 6 to hold either A4 or 8 5 x 11 inch paper An example of changing the tray setting from 8 5 x 11 inches to A4 is shown in Figure 3 9 3 8 DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Product overview Figure 3 9 Changing the guides from 8 5 x 11 inches to A4 0300022A TAH Rear Guide Starting with the Rear Guide you will adjust the guide to the A4 position Perform the following 1 Slide the black latch down to release the guide 2 Move the guide out over and in into the A4 position 3 Slide the latch up to lock the guide Front Guide Repeat the procedure for the front guide NOTE Be sure to reprogram the tray in the Printer Manager to reflect the changed size Rear Guide Starting with the Rear Guide you will adjust the guide to the 8 5 X 11 inch position Perform the following 1 Slide the black latch down to release the guide 2 Move the guide out over and into the 8 5 x 11 inch position 3 Slide the latch up to lock the guide DocuTech DocuPrint 75 90 and DocuPrint 75 MX 3 9 Operator Guide Product overview 3 10 Front Guide Repeat the procedure for the front guide NOTE Be sure to reprogram the tray in the Printer Manager to reflect the changed size Finisher The Finisher co
52. taple Staple Staple Staple Long 8 5x11 FAULT FAULT Long 8 5x14 N A N A N A N A Short 8 5x11 FAULT FAULT Short 8 5x14 FAULT FAULT Short 11x17 FAULT FAULT DocuTech DocuPrint 75 90 and DocuPrint 75 MX 3 11 Product overview 3 12 Operator Guide Unloading the Stacker during printing If it is necessary to unload the Stacker during printing use the following procedure 1 a A W N Press the Finisher button Wait for the printer to finish producing the set being printed Wait while the Stacker Tray is automatically lowered Unload the Stacker Tray Press the Finisher button again to continue operations Peripheral hardware components You may have peripheral components such as an External SCSI Hard Drive External Tape Drive and an External Modem ona special accessory shelf as shown in Figure 3 11 Figure 3 11 Special accessory shelf 0300100A TAH DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Product overview Controller software Modems The controller runs the DocuSP Print Services software This software gives the printer operator the ability to manage the jobs and the printer For detailed information on how to use the DocuSP Print Services software refer to the DocuSP on line Help The controller has an external modem that is on or off according to the site requirements for this modem or as needed by Xerox service NOTE Modems are optional and wi
53. the Diagnostics window You can display this window by selecting Diagnostics on the System menu The Welcome Center will want to know the following information e The nature of the problem e The Printer Serial Number open the printer door look at the top center area of the printer to the left of the red button e The Fault Code if any e The name and location of your company If the Welcome Center phone number is not displayed on the Diagnostics window use one of the following phone numbers e USA 800 821 2797 e Canada 800 939 3769 e Europe Local Welcome Centre e DMO Local Welcome Center DocuTech DocuPrint 75 90 and DocuPrint 75 MX 6 5 Problem solving Operator Guide DocuTech DocuPrint 75 90 and DocuPrint 75 MX
54. ttings in the product NOTE Although this product can use either loop disconnect pulse or DTMF tone signalling it is recommended that it is set to use DTMF signalling DTMF signalling provides reliable and faster call set up Modification connection to external control software or to external control apparatus not authorized by Xerox will invalidate its certification DocuTech DocuPrint 75 90 and DocuPrint 75 MX 2 5 Safety notes Operator Guide Electricity at Work Regulation UK 2 6 The Electricity at Work Regulation applies only to England and Wales The Regulation The Electricity at Work Regulation 1989 came into force in England and Wales on the 1 April 1990 This 1989 Regulation places a duty on all employers and self employed persons to ensure the electrical systems in their premises are constructed maintained and operated in such a manner as to prevent so far as reasonably practical danger This includes ensuring all electrical equipment connected to such electrical systems are safely constructed maintained and operated All Xerox equipment have been designed to exacting safety standards They have all undergone a variety of stringent safety tests including earth bond insulation resistance and electrical strength tests Xerox Europe manufacturing plants have been awarded ISO 9000 quality certification and are subject to regular audits by the British Standards Institution or equivalent national standards bo
55. twork this device should be disconnected until repair has been made If this is not done the telephone company may temporarily disconnect service The telephone company may make changes in its technical operations and procedures if such changes affect the compatibility or use of this device the telephone company is required to give adequate notice of the changes You will be advised of your right to file a complaint with the FCC If the telephone company requests information on what equipment is connected to their lines inform them of 1 The telephone number this unit is connected to 2 The ringer equivalence number 3 The USCO jack required 4 The FCC Registration number Items 2 and 4 are indicated on the label The Ringer Equivalence Number REN is used to determine how may devices can be connected to your telephone line In most areas the sum of the RENs of all devices on any one line should not exceed five 5 0 If too many devices are attached they may not ring correctly Service requirements In the event of equipment malfunction all repairs should be performed by Xerox or authorized agent It is the responsibility of users requiring service to report the need for service to Xerox or to an authorized agent Service can be obtained by calling USA 1 800 821 2797 Canada 1 800 939 3769 Europe Local Welcome Centre DMO Local Welcome Center DocuTech DocuPrint 75 90 and DocuPrint 75 MX 1 3 Introductio
56. uent editions Table of Contents 1 Introduction 1 1 About this guide 1 1 Powering down the system 1 1 Contents 1 2 Requirements 1 2 Telephone requirements 1 2 Service requirements 1 3 Industry Canada requirements 1 4 Electromagnetic compatibility 1 5 United States 1 5 European Union 1 5 2 Safety notes 2 1 Symbology 2 1 Energy Star 2 2 Environmental Choice Labeling 2 3 European Union declaration of conformity 2 3 Certification to 1999 5 EC Radio Equipment and Telecommunications Terminal Equipment Directive 2 4 Electricity at Work Regulation UK 2 6 The Regulation 2 6 Check your understanding 2 6 Your responsibility 2 8 Additional queries 2 9 Electrical safety 2 9 Printer 2 9 Printer cautions 2 9 Controller 2 10 Controller cautions 2 10 OPERATOR GUIDE TABLE OF CONTENTS 3 Product overview 4 Maintenance Printer power on off indicator Printer or controller emergency power off Printer ozone information Printer laser safety Printer operational safety Hardware components Controller components Printer components Paper trays trays 1 4 Bypass tray tray 5 High Capacity feeder tray 6 Tray guides and loading paper Changing the Tray 6 settings Finisher Top Tray Stacker Tray Stapling Staple placement Unloading the Stacker during printing Peripheral hardware components Controller software Modems Power on procedures Controller power on procedure Printer power on procedure Power off
57. unusual noises or odors Disconnect the power cord from the power outlet and call the Xerox Welcome Center Your Xerox DocuTech DocuPrint 75 90 and DocuPrint 75 MX printer is certified manufactured and tested in compliance with strict safety and radio frequency interference regulations Any unauthorized alteration that includes the addition of new functions or the connection of external devices may invalidate this certification Please contact your local Xerox representative or the Xerox Welcome Center for a list of approved accessories Welcome Center phone numbers USA 800 821 2797 Canada 800 939 3769 Europe Local Welcome Centre DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Additional information Europe Additional information all other areas Safety notes s DMO Local Welcome Centre If you need any additional safety information concerning the equipment or the Xerox supplied materials you may call the following number 01707 353434 If you need any additional safety information concerning the equipment or the Xerox supplied materials please contact the Xerox Welcome Centre DocuTech DocuPrint 75 90 and DocuPrint 75 MX 2 15 Safety notes Operator Guide 2 16 DocuTech DocuPrint 75 90 and DocuPrint 75 MX 3 Product overview This chapter will introduce the controller and overview the capabilities of the printer Hardware components The main DocuTech DocuPrint 75 90 and DocuPrint
58. wn in Figure 4 11 DocuTech DocuPrint 75 90 and DocuPrint 75 MX 4 13 Maintenance 4 14 Operator Guide Figure 4 11 Location of CRUs and supplies AA UO N 5 0300018A TAH Ink Cartridge Toner Cartridge a consumable supply Fuser Module a Customer Replaceable Unit CRU Xerographic Module a Customer Replaceable Unit CRU Paper Feed Roll Cartridge 1 per paper tray including trays 5 and 6 a Customer Replaceable Unit CRU Developer Collector Bottle included as part of the Xerographic Module a Customer Replaceable Unit CRU Staple Cartridges behind the Finisher door a consumable supply Replaceable items The following components are replaceable The Xerographic Module The Fuser Module The Paper Feed Roll Cartridges Dry Ink Toner Cartridge Staple Cartridge DocuTech DocuPrint 75 90 and DocuPrint 75 MX Operator Guide Maintenance e Developer Collector Bottle If a replacable item must be changed a message will appear on the controller To replace these units simply follow the instructions provided with each replacement box The fusers are to be retained for repair or returned by the Service Representative The Xerographic CRU is still a customer replaceable unit and can be returned in the box with the prepaid return label Instructions for replacing the Dry Ink Cartridge are also found inside the front door of the machine Ordering CRUs and other supplies T
59. x DocuTech DocuPrint 75 90 and DocuPrint 75 MX and its supplies have been designed and tested to meet strict safety requirements These include safety agency examination and approval and compliance to established environmental standards Follow all warnings and instructions marked on or supplied with the product Various symbols are used on the printer and in the documentation The symbol on the printer that indicates a hot surface is shown in Figure 2 1 Figure 2 1 Hot surface symbol h a Another symbol that indicates a heated surface is shown in Figure 2 2 DocuTech DocuPrint 75 90 and DocuPrint 75 MX 2 1 Safety notes Operator Guide Figure 2 2 Heated surface symbol A WARNING Warnings indicate possible serious personal injury if you do not strictly follow the practice procedure condition or statement that follows the WARNING CAUTION Cautions indicate that possible system damage or data loss will occur if you do not carefully follow the practice procedure condition or statement that follows the CAUTION Energy Star 2 2 The ENERGY STAR Office Equipment Program is a team effort between U S European Union and Japanese governments and the office equipment industry to promote energy efficient copiers printers fax multifunction machines personal computers and monitors Products that carry the ENERGY STAR label are designed to use less energy help you save money on utility bill

Xerox 3119 All in One Printer User Manual

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