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Wyse Technology R90L Server User Manual

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1. Note For information on configuring the Ramdisk size for temporary data storage refer to Setting Ramdisk Size Manually Installing and Upgrading Addons Use the following guidelines 1 Log in as an administrator and open the FTP Addon Installer dialog box Start Control Panel FTP Addons Figure 35 FTP Addon Installer dialog box manual example kd FTP Addon Installer Manual Upgrade Manual Auto DHCP Manual FTP Information Use DHCP Server s FTP Options ETP Path User name anonymous Password wet Save Password Settings Upgrade Auto add on upgrade list Allow Automatic Upgrade Addon List System Administration 57 6 Depending on whether you select Manual FTP Information or Use DHCP Server s FTP Options complete one of the following e If you selected Manual FTP Information enter the IP address of the FTP server along with the path to the MSI package that installs the Addon the MSI package on the FTP server must be accompanied by a Params ini file in the same path or the installation will fail e If you selected Use DHCP Server s FTP Options the FTP Path box is disabled and displays the FTP server name and path derived from the DHCP server DHCP Options 161 FTP server list and 162 Root path to the FTP files must be configured as described in Using FTP File Servers Enter the credentials to connect to the FTP server default User name
2. Saving Files and Using Local Drives Mapping Network Drives Participating in Domains Using the WinPing Diagnostic Utility Using the Net and Tracert Utilities Managing Users and Groups with User Manager Changing the Computer Name of a Thin Client Using the File Based Write Filter FBWF The File Based Write Filter provides a secure environment for thin client computing by protecting the thin client from undesired flash memory writes flash memory is where the operating system and functional software components reside By preventing excessive flash write activity the File Based Write Filter also extends the life of the thin client It gives the appearance of read write access to the flash by employing a cache to intercept all flash writes and returning success to the process that requested the I O The intercepted flash writes stored in cache are available as long as the thin client remains active but are lost when the thin client is restarted or switched off To preserve selected changes the selected files of the cache can be transferred to the flash on demand by using WDM software or manually by using Commit in the File Based Write Filter Control dialog box alternatively if the files affected by the changes are not known the changes can be made after disabling the File Based Write Filter using the File Based Write Filter Control dialog box and then re enabling the File Based Write Filter see Setting th
3. Action If this System Settings Change message appears click No Do not interrupt the thin client while it is automatically running through configuration and reboot Using WinVNC to Shadow a Thin Client Administrators Only WinVNC Server is installed locally on the thin client It allows a thin client to be operated monitored shadowed from a remote machine on which VNC Viewer is installed This allows a remote administrator to configure or reset a thin client from a remote location rather than making a personal appearance at the thin client site VNC is intended primarily for support and troubleshooting purposes VNC Server starts automatically as a service at thin client startup The service can also be stopped and started by using the Services window opened by clicking Start Control Panel Administrative Tools Services Note If you want to permanently save the state of the service be sure to flush the files of the File Based Write Filter during the current system session Setting VNC Server Properties To open the WinVNC Current User Properties dialog box click Start Programs WinVNC Current User Properties or double click the WinVNC icon in the system tray of the Administrator taskbar For information on configuring VNC refer to the VNC documentation at http www realvnc com Caution The default password in this dialog box is Wyse For security it is highly recommended that the password be cha
4. Chapter 2 Establishing a Server Environment contains information on the network architecture and enterprise server environment needed to provide network and session services for Wyse thin clients running Microsoft Windows XP Embedded It also includes information to help you address important considerations when configuring access to the server environment and when configuring the services to be provided by the server environment Chapter 3 Getting Started provides information to help you quickly get started using your thin client It describes basic thin client functions and provides instructions on setting up the thin client for you and your users 2 1 Chapter 4 Getting to Know the Extended Features contains information on the extended features of Wyse thin clients running Microsoft Windows XP Embedded that are not found in standard Windows XP Chapter 5 Administrative Utilities and Settings provides general information about the utilities and settings available for administrative use Chapter 6 System Administration contains local and remote system administration information to help you perform the routine tasks needed to maintain your Wyse thin client environment Finding the Information You Need in this Guide You can use either the Search window or Find toolbar to locate a word series of words or partial word in an active PDF document For detailed information on using these features refer to t
5. Note Alternatively you can use a network monitoring or packet sniffing tool to monitor the traffic between the client and the server Table 2 shows the WSUS log format with some examples Table2 WSUS Log Format Date Time PID TID Component Text 2005 06 01 18 30 03 992 810 Misc Logging initialized 2005 06 01 18 30 03 992 810 Misc Process 2005 06 01 18 30 03 992 810 Misc Module Table 3 lists the components that can write to the WSUS log Table3 WSUS Components Component Description AGENT Windows Update agent AU Automatic Updates is performing this task AUCLNT Interaction by AU with the logged on user CDM Device Manager CMPRESS Compression agent COMAPI Windows Update API DRIVER Device driver information DTASTOR Handles database transactions DWNLDMGR Creates and monitors download jobs EEHNDLER Expression handler used to evaluate update applicability HANDLER Manages the update installers MISC General service information OFFLSNC Detect available updates when not connected to the network PARSER Parses expression information PT Synchronizes updates information to the local datastore REPORT Collects reporting information SERVICE Startup Shutdown of the Automatic Updates service SETUP Installs new versions of the Windows Update client when available SHUTDWN Install at shutdown feature WUREDIR Windows Update redirector files WUWEB W
6. Using WSUS on the Wyse Thin Client in Standalone Mode Configuring WSUS for Automatic Software Updates Using SMS Using WSUS with WDM Using WSUS on the Wyse Thin Client in Standalone Mode You can configure WSUS on the Wyse thin client to automatically check for and install new software updates By default the client checks for updates every 22 hours but you can configure a shorter interval the frequency limit is one hour When an update is available the client downloads the update using only available bandwidth without user notification since there is no impact to user activity however you can configure user notification if desired Once the software is downloaded to the client installation can occur according to the policy configured using gpedit msc When configuring policy it is important to consider the impact of installations on the user All client updates require reboot of the thin client Prerequisites Before any software updates can be deployed via WSUS you must Install WSUS Server v 2 0 or WSUS Server v 3 0 on the server Configure communication between the thin client and the server To configure WSUS using the GUI 1 Right click the My computer icon and select Properties from the context menu 2 Click the services msc tab to display the Automatic Update Component and the corresponding service 3 Configure the Group Policy to communicate with the WSUS intranet server 4 When the Windows
7. http www microsoft com Establishing a Server Environment Table 1 DHCP Options Option Description Notes 1 Subnet Mask Required 3 Router Optional but recommended It is not required unless the thin client must interact with servers on a different subnet 6 Domain Name Server Optional but recommended DNS 12 Hostname Optional 15 Domain Name Optional but recommended 43 Vendor Class Specific Optional Information 50 Requested IP Required 51 Lease Time Required 52 Option Overload Optional 53 DHCP Message Type Required 54 DHCP Server IP Address Recommended 55 Parameter Request List Sent by thin client 57 Maximum DHCP Message Optional always sent by thin client Size 58 T1 renew Time Required 59 T2 rebind Time Required 61 Client identifier Always sent 155 Remote Server IP Address Optional or name 156 Logon User Name used for Optional a connection 157 Domain name used for a Optional connection 158 Logon Password used fora Optional connection 159 Command Line for a Optional connection 160 Working Directory for a Optional connection 2 Table 1 DHCP Options Continued Option Description Notes 161 FTP server list Optional string Can be either the name or the IP address of the FTP server where the updated thin client image is stored If a name is given the name must be resolvable by th
8. 8 Reports ToDo Import Updates iij Options A 766 security updates are waiting to be approved view 171 critical updates are waiting to be approved New Window from Here t 1 53 new products and 9 new classifications have been added in the past 30 days View products and classifications Console Tree Overview Computer Status Synchronization Status W Computers with errors 6 Status Idle Action Pane Computers needing updates 7 Synchronize Now E Computers installed not applicable 9 Last synchronization 4 22 2007 8 54 PM Last synchronization result Succeeded Update Stotus Download Status Bl Updates with errors 7 Updates needing fles 0 E Updates needed by computers 76 updates installedjnot applicable 1012 2 4 When the software updates complete use WDM to schedule the script that enables the Write Filter to run on the thin client Troubleshooting WSUS with WDM You can use the steps described in the Troubleshooting WSUS in Standalone Mode section to troubleshoot the issues related to the software update on clients and on the WDM server by analyzing the relevant logs present on both the client and the server WindowsUpdate log file provides statistics PERFMON counters help administrators to check the utilization Netmon or Ethereal trace shows data flow Eventlogs display the events including any failures User Instructions on the First Boot Process After Loading a Stand
9. This authentication mode requires the network key to be entered while the client is connected to the wireless network Windows XP Embedded clients are automatically connected to the wireless network after reboot Shared mode with WEP WPA authentication with AES and TKIP e WPA PSK with AES and TKIP data encryption WPA2 with AES and TKIP data encryption e WPA2 PSK with AES and TKIP data encryption PEAP authentication process The session keys that are generated during the PEAP authentication process provide keying material for the Wired Equivalent Privacy WEP encryption keys that encrypt the data that is sent between wireless clients and wireless access points You can use PEAP with any of the following authentication methods for wireless authentication PEAP is not supported for use with EAP MD5 EAP TLS which uses certificates for server authentication and either certificates or smart cards for user and client computer authentication EAP MS CHAP v2 which uses certificates for server authentication and credentials for user authentication Non Microsoft EAP authentication methods Getting to Know the Extended Features 39 74 Note PEAP is available as an authentication method for 802 11 wireless clients but it is not supported for virtual private network VPN clients or other remote access clients Therefore you can configure PEAP as the authentication method for a remote access policy only when y
10. Using WSUS with WDM You can use WDM to deploy the script that disables the Write Filter and then configure the thin client to contact the WSUS server for software updates Prerequisites Before any software updates can be deployed via WSUS you must Install and configure WDM on the server Install WSUS Server v 2 0 or WSUS Server v 3 0 on the server Configure communication between the thin client and the server To configure automatic software updates 1 Use the WDM server to push the script that disables the Write Filter on the thin client 2 Configure the thin client to contact the WSUS server for software updates following the procedure in the Configuring the Thin Client for WSUS section 3 Monitor the status of the software updates on the server n WSUS version 2 0 you can view the status of updates by navigating to WSUS Console gt Reports tab See Figure 37 Figure 37 WSUS 2 0 Reports Tab In WSUS version 3 0 a management console provides a more graphical view with multiple options for monitoring the download of updates See Figure 38 System Administration 65 Figure 38 WSUS 3 0 Management Console igxi Action Window Heb 18151 Om em Update Services dg wsusoi S Updates Computers Use this snap in to quickly and reliably deploy the latest updates to your computers 2 Search Tg Downstream Servers Remove from Console Synchronizations
11. For information on setting WDM properties refer to Configuring WDM Properties For local custom fields that can be accessed by WDM refer to Setting Configuration Strings with Custom Fields Accessing Thin Client BIOS Settings While starting a Wyse client you will see a Wyse logo for a short period of time During this start up you can press Del to enter the BIOS of the thin client to make your modifications enter Fireport as the password 56 Chapter 6 Installing and Upgrading Addons To install or upgrade Addons it is recommended that you use WDM the thin client has a built in WDM Agent for use as described in Configuring WDM Properties A Note For more information on Wyse Device Manager software refer to the Wyse Web site at http Awww wyse com products software rapport Addons are available from Wyse for free or for a licensing fee For information on the Wyse Addons available refer to the Wyse Web site at http www wyse com products software firmware Installing and Upgrading Addons Using the FTP Addon Installer While WDM is recommended for easy remote network management services to your thin client you can use the FTP Addon Installer dialog box only available to administrators to install and upgrade Addons which are in Microsoft msi form The FTP Addons utility allows you to manually or automatically install upgrade Addons on a thin client by downloading MSI packages from a specified FTP server
12. enabled or disabled This maintains the specific computer identity information and facilitates the image management of the thin client Use the following guidelines 1 Log in as an administrator and open the System Properties dialog box Start Control Panel System Click the Computer Name tab Click Change Enter the new computer name and click OK 54 5 This page intentionally blank System Administration This chapter contains local and remote system administration information to help you perform the routine tasks needed to maintain your Wyse thin client environment It includes Using Wyse Device Manager Software for Remote Administration Accessing Thin Client BIOS Settings Installing and Upgrading Addons Using Windows Server Update Services WSUS on a Thin Client User Instructions on the First Boot Process After Loading a Standard Image v2 2 or Earlier Only Using WinVNC to Shadow a Thin Client Using Wyse Device Manager Software for Remote Administration Wyse Device Manager WDM servers provide network management services to the thin client complete user desktop control with features such as remote shadow reboot shutdown boot rename automatic device check in support Wake On LAN change device properties and so on Note Ordering information for WDM is available on the Wyse Web site at http www wyse com products software rapport
13. to retain the mappings after the thin client is restarted you must complete the following Select the Reconnect at logon check box Flush the files of the File Based Write Filter cache during the current system session Since a User log on account cannot flush the files of the File Based Write Filter cache the mappings can be retained by logging off the user account do not shut down or restart the system logging back on using an administrator account and then flushing the files of the cache A Note A remote home directory can also be assigned by using a user manager utility or by other means known to an administrator Participating in Domains You can participate in domains by joining the thin client to a domain or by using roaming profiles Joining a Domain As an administrator you can join a thin client to a domain through the Computer Name Changes dialog box Start Control Panel System Computer Name Change Caution Exercise caution when joining the thin client to a domain as the profile downloaded at log on could overflow the cache or flash memory When joining the thin client to a domain the File Based Write Filter should be disabled so that the domain information can be permanently stored on the thin client The File Based Write Filter should remain disabled through the next boot as information is written to the thin client on the boot after joining the domain This is especially important when
14. Delay in seconds Disable FBWF Disable FBWF and restart the unit Advanced Cache Settings Cache Compression C Cache Pre allocation Reset the Boot Command C None Defaults File Commit Current Session Exclusion List File Path File Directory Path Program Files Interact ES windows system32 Micrasoft windows system32 WyseS ettings Documents and Settings User Application Data Micro Documents and Settings User Application Data Micro Documents and Settings User4pplication Data Micro Documents and Settings Administrator Application Dal gt lt gt Remove Commit Remove Next Session x f Use the following guidelines FBWEF Status area includes Current Status Shows the current status Enabled or Disabled of the File Based Write Filter Boot Command Shows the current status of the Boot Command FBWF ENABLE means that the FBWF is enabled for the next session and FBWF DISABLE means that the FBWF is disabled for the next session 46 5 RAMused by FBWF Shows the amount of RAM used in Kilobytes and Percentage that is currently being used by the File Based Write Filter If Current Status is Disabled RAM Used by FBWF is always zero 0 Enable FBWF Allows you to enable the File Based Write Filter and prompts you to restart the thin client If you do not restart the thin client the changes made will not be saved until the thin cli
15. French Italian Swedish Czech Italian 142 Swiss French Croatian Latin American Swiss German Danish Norwegian Thailand Dutch Polish 214 Turkish F English UK Polish Programmers Turkish Q English US default Portuguese US International Note A language appropriate keyboard is required for any language other than English US Keyboards are different for each of the languages listed The default language for the user interface is English US Third party applications Wyse applications and Microsoft names remain in English after the interface is changed If your thin client contains a multi language build and you want to change to another language complete the following procedures 1 Click Start Control Panel 2 Double click the Regional and Language Option icon to open the Regional and Language Options dialog box 3 Click the Languages tab 4 Select a language from the Language used in menus and dialogs list and click Apply a message informs you that changes will not take effect until you logoff and logon again 5 Click OK 6 In the Regional and Language Options dialog box click OK and then close the Control Panel 7 Log off the current user 8 Log on to the thin client the GUI will be in the selected language Controlling Sounds and Audio Devices Double clicking the Sounds and Audio Devices icon opens the Sounds and Audio Devices dialog box Use this dialog box to manage your audio and audio
16. Response Time Volume S3TrayPlus utility TightVNC Service File Based Write Filter status Bluetooth Devices and the System time Figure 1 User desktop example Note Links to ICA published applications may also be listed in the Start menu and or appear as desktop icons Use the following guidelines The User Control Panel available by clicking Start Control Panel provides access to a limited set of resources for configuring user preference settings Right clicking the User desktop does not open a pop up menu You can copy and paste text between a remote session and the local machine by using standard Windows copy and paste methods For information about the functionality of the standard Windows XP desktop and Start menu items refer to the Microsoft documentation go to http support microsoft com and navigate to the Windows XP Support Center For more information about Citrix Program Neighborhood refer to Managing Connections with Citrix Program Neighborhood For more information about Remote Desktop Connections refer to Establishing Remote Desktop Connections Getting Started 15 Understanding the Administrator Desktop The default Administrator desktop icons include Citrix Program Neighborhood Remote Desktop Connection standard and Span File Based Write Filter Disable and File Based Write Filter Enable The Start menu includes Internet Explorer My Computer My Network Places Control Pane
17. Run enter WinPing in the text box and click OK Figure 34 WinPing NUR Ol Hosts 7 netries 5 i Status d WinPing is a diagnostic tool that sends an echo request to a network host The host parameter is either a valid host name or an IP address If the host is operational and on the network it responds to the echo request The default is to send 5 echo requests and then stop if no response is detected WinPing sends one echo request per second calculates round trip times and packet loss statistics and displays a brief summary upon completion WinPing is used to Determine the status of the network and various hosts Track and isolate hardware and software problems Test measure and manage networks Determine the IP address of a host if only the host name is known Using the Net and Tracert Utilities Net and Tracert utilities are available for administrative use for example to determine the route taken by packets across an IP network For more information on these utilities go to http www microsoft com Administrative Utilities and Settings 51 Managing Users and Groups with User Manager The User Manager allows administrators to create new user accounts and configure user profiles It also allows administrators to create new groups and determine group membership By default a new user is only a member of the Users group and is not locked down As the Administrator you must select the attri
18. System My ASP NET State Ser Provides s Manual Network 5 Si Automatic Updates Enables th Started Automatic Local System Sls Background Intellig Uses idle n Manual Local System Sa Client Cleanup Started Automatic Local System Event System Supports 5 Started Manual Local System Si com System Appl Manages t Started Manual Local System Sis Computer Browser Maintains a Started Automatic Local System Sa Cryptographic Serv Started Automatic Local System Server Proc Provides Started Automatic Local System Bs DHCP Client Managesn Started Automatic Local System Client Resolves a Started Automatic Network S Bs error Reporting Ser Allows erro Started Automatic Local System Sis Event Log Logs event Started Automatic Local System Sis Extensible Authenti Provides wi Manual Local System User Switching Provides m Manual Local System Based Write Filler Monitorsa Started Automatic Local System Sia HAgent Started Automatic Local System Sio Health Key and Cer Manages h Manual Local System X Extended A Standard 26 4 Managing Users Double clicking the User Manager icon opens the Local Users and Groups window This tool allows administrators to manage users and groups For detailed information on the User Manager refer to Managing Users and Groups with User Manager Figure 16 Loc
19. Wyse support for help as described in Wyse Technical Support For more detailed information on using the File Based Write Filter refer to Changing Passwords with the File Based Write Filter Running File Based Write Filter Command Line Options Enabling and Disabling the File Based Write Filter Using the Desktop Icons Setting the File Based Write Filter Controls Changing Passwords with the File Based Write Filter On Microsoft Windows NT based computers and on Microsoft Windows 2000 or 2003 based computers machine account passwords are regularly changed with the domain controller for security purposes By default on Windows NT based computers the machine account password automatically changes every seven days On Windows 2000 or 2003 based computers the machine account password automatically changes every 30 days The same password process is applicable for a thin client if the thin client is a member of such a domain With the File Based Write Filter enabled a thin client will successfully make this password change with the domain controller However since the File Based Write Filter is enabled the next time the thin client is booted it will not retain the new password In such cases you can use the following options Disable the machine account password change on the thin client by setting the DisablePasswordChange registry entry to a value of 1 Disable the machine account password change in Windows NT 4 0 o
20. by servers hosting Citrix ICA and Microsoft RDP software products ICA Guidelines Independent Computing Architecture ICA is a three tier server based computing technology that separates the logic of an application from its user interface The ICA client software installed on the thin client allows the user to interact with the application GUI while all of the application processes are executed on the server For information on configuring ICA refer to Configuring ICA Session Services Note The ICA server must be licensed from Citrix Systems Inc You must purchase enough client licenses to support the total concurrent thin client load placed on the Citrix server farm A failure to connect when all client seats are occupied does not represent a failure of Wyse equipment The ICA client software is installed on the thin client RDP Guidelines Remote Desktop Protocol RDP is a network protocol that allows a thin client to communicate with the Terminal Service running on Windows 2000 2003 Windows 2008 Server over the network This protocol is based on the T 120 protocol suite an international standard multi channel conferencing protocol The thin client supports RDP version 6 x For information on configuring RDP refer to Configuring RDP Session Services 8 Chapter 2 Configuring ICA Session Services Before you use the information in this section to configure your ICA session services be sure you have read Understand
21. is anonymous and the default Password is Wyse Select Save Password to allow FTP server login without entering credentials Optional Click Settings to open and use the Network Configurable Settings dialog box to set connection retry attempts and intervals between attempts Click the Upgrade button to download the Addon from the FTP server A Note When you click the Upgrade button the thin client reboots to disable the Write Filter The reboot process takes approximately five seconds Following the installation the thin client reboots to enable the Write Filter Automatically Installing and Upgrading Addons Use the following guidelines 1 Log in as an administrator and open the FTP Addon Installer dialog box Start Control Panel FTP Addons Figure 36 FTP Addon Installer dialog box automatic example kd FTP Addon Installer Manual Upgrade Manual Auto DHCP Manual FTP Information Use DHCP Server s FTP Options ETP Path User anonymous Password Save Password Settings Upgrade Delete Addon List 6 2 Depending on whether you select Manual FTP Information or Use DHCP Server s FTP Options complete one of the following e If you selected Manual FTP Information enter the IP address of the FTP server along with the path to the MSI package that installs the Addon the MSI package on the FTP server must be accompanied by a Par
22. joining an Active Directory domain For instructions on disabling and enabling the File Based Write Filter refer to Using the File Based Write Filter FBWF To make the domain changes permanent complete the following 1 Disable the File Based Write Filter Join the domain Enable the File Based Write Filter 2 3 Reboot the thin client 4 5 Reboot the thin client Y Note If you use the FBWF Enable icon to enable the File Based Write Filter the second reboot will happen automatically By default the NetXClean utility will purge all but specifically selected profiles on the system when the thin client starts up or when the user logs off For information on how to ensure a new profile is not purged by the NetXClean utility refer to Understanding the NetXClean Utility 50 Chapter 5 Using Roaming Profiles You can participate in domains by writing roaming profiles to the C drive The profiles must be limited in size and will not be retained when the thin client is restarted Note For successful downloading and proper functioning there must be sufficient flash space available for roaming profiles In some cases it may be necessary to remove software components to free space for roaming profiles Using the WinPing Diagnostic Utility WinPing is used to launch the Windows PING Packet InterNet Groper diagnostic utility and view the results from pinging To open the WinPing window click Start
23. must enable the File Based Write Filter by double clicking the FBWF Enable icon on the desktop this will enable the filter and reboot the system Your configurations on the thin client are now saved and they will persist after a thin client reboot For information about the File Based Write Filter refer to Using the File Based Write Filter FBWF About the Automatically Launched Utilities The following utilities are automatically launched File Based Write Filter Upon system start the File Based Write Filter utility is automatically launched It provides a secure environment for thin client computing by protecting the thin client from undesired flash memory writes The active or inactive status of the filter is indicated by the color of the File Based Write Filter status icon in the system tray of the taskbar For more information about the File Based Write Filter refer to Using the File Based Write Filter FBWF Note Changes made to the thin client configurations are lost when the thin client is restarted unless the files of the File Based Write Filter cache are flushed committed during the current system session For procedures on flushing refer to Configuring the Thin Client and Using the File Based Write Filter FBWF NetXClean Upon system start the NetXClean utility is automatically launched NetXClean is a clean up utility that keeps extraneous information from being stored on the local disk If you
24. of the extended features found in the Administrator Control Panel options are available to use by clicking Start Control Panel This section includes information on Accessing and Using the Administrative Tools Setting Configuration Strings with Custom Fields Configuring Dual Monitor Display e Configuring Dual Video VGA RAM e Configuring Touchscreens Configuring Printers Setting Ramdisk Size Selecting Regional and Language Options Controlling Sounds and Audio Devices Configuring WDM Properties Enabling and Disabling Automatic Logon Using Winlog Configuring Wireless Local Area Network LAN Settings Note For FTP Addon Installer information refer to Installing and Upgrading Addons Using the FTP Addon Installer Figure 11 Administrator Control Panel E Control Panel DAR File Edit Favorites Tools L Bec gt Search c Folders Address gt Control Panel me o ww o B Accessibility Add Hardware Addor Administrative Automatic Custom Fields Data Sources B Switch to Category View Options Remov Tools Updates ODBC A gt Date and Time Diagnostic Dual Video Folder Options Fonts FTP Addons Tool VGA RAM bL Game Internet Keyboard Mouse Network Phone and Power Options Controllers Options Connections Modem See 5909 Printers and Ramdisk Regionaland Scanners and Security
25. on to the thin client of a User you must log off the User desktop while holding down the SHIFT key to display the Log On to Windows dialog box and use your administrator credentials to logon default User name and Password are both Administrator Note Automatic logon to a User desktop is enabled on the thin client by default An administrator can use Winlog found in the administrator Control Panel to enable or disable Auto Logon and change the default User name Password and Domain for the thin client For example as an administrator you can use Winlog to configure your thin client to start with the Log On to Windows dialog box so that you can log on using your administrator credentials Getting Started 13 After logging on to the thin client disable the File Based Write Filter by double clicking the FBWF Disable icon on the desktop this will disable the filter and reboot the System If automatic logon to a User desktop is enabled on the thin client you must log off the User desktop and log on as an administrator log off the User desktop while holding down the SHIFT key to display the Log On to Windows dialog box and use your administrator credentials to log on Configure the thin client as you want using the instructions in this guide For example you can configure the thin client to automatically upgrade Addons as described in Installing and Upgrading Addons After you complete your configurations you
26. tab Enter the Network name SSID Select the WPA2 option for Network Authentication Select the AES option for Data encryption Click the Authentication tab Select the Enable IEEE 802 1x authentication for this network check box ON oO 5 Q Select the Smart Card or other Certificate option for EAP type 10 Click Properties to open the Smart Card or other Certificate Properties dialog box Figure 27 Smart Card or other Certificate Properties EAP TLS 11 Select the Use a certificate on this computer option to use a registry based user certificate and select the Use simple certificate selection check box 12 Depending on whether or not you want to validate the computer certificate of the IAS server select or clear the Validate server certificate check box If you select the check box select the certificate you want which you have already imported into the thin client in the Trusted Root Certification Authorities list and then click OK 13 Click OK until all changes have been saved and all dialog boxes have been closed A wireless connection should now be established if a wireless connection is not established use the following guidelines 1 Open the Network Connections dialog box Start Control Panel Network Connections to view the available network connections 2 Right click Wireless Network Connection and select View Available Wireless Networks to open the Wireless Network Connection dia
27. to use must be entered into the WinVNC Current User Properties dialog box Setting VNC Viewer Options VNC Viewer software is included as a component of WDM software and must be installed on the remote shadowing machine An administrator user of the remote machine must know the IP address name and the password of a the thin client that is to be operated monitored If a UNIX Linux Solaris or HP UX machine is to be used to remotely access your thin client the appropriate VNC Viewer software must be obtained and installed on the remote machine For information on VNC software refer to the VNC Web site at http www realvnc com An administrator user of the remote Shadowing machine can log on to a thin client by completing the following 1 Double click the VNC Viewer icon to open the Connection Details dialog box Figure 41 VNC Connection Details Connection details VNC server x OK The following formats are supported Cancel host host display host port Lewes C default is to use display 0 or port 5900 ptions 68 6 2 Optional You can configure advanced VNC connection options using the Connection Options dialog box For example if the network is slow click Options to open the Connection Options dialog box select the Restrict Pixels to 8 bit check box in the Display area reduces color depth for better transmission speed and then click OK to return to the Co
28. used by the thin client can include DHCP FTP file services and DNS How you configure your network services depends on what you have available in your environment and how you want to design and manage it The following topics in this section provide important information to help you configure your network services Using Dynamic Host Configuration Protocol DHCP Using FTP File Servers Using DNS Using Dynamic Host Configuration Protocol DHCP A thin client is initially configured to obtain its IP address and network configurations from a DHCP server new thin client or a thin client reset to default configurations A DHCP server can also provide the IP address or DNS name of the FTP server and the FTP root path location of the Addons in Microsoft msi form for access through the DHCP upgrade process Using DHCP to configure and upgrade thin clients is recommended and saves you the time and effort needed to complete these processes locally on multiple thin clients if a DHCP server is not available fixed IP addresses can be assigned and must be entered locally for each device A DHCP server can also provide the IP address of the Wyse Device Manager WDM server for information on WDM refer to Using Wyse Device Manager Software for Remote Administration The DHCP options listed in Table 1 are accepted by the thin clients For more information on configuring a DHCP server refer to documentation on the Microsoft Web site at
29. want to keep certain profile configurations for example printers be sure to configure NetXClean to refrain from cleaning up any number of explicitly declared profiles For more information about NetXClean refer to Understanding the NetXClean Utility VNC Server Upon successful thin client logon the Windows VNC Server utility is automatically launched VNC allows the thin client desktop to be accessed remotely for administration and support For more information about VNC refer to Using WinVNC to Shadow a Thin Client Time Synchronization Utility Upon successful thin client logon the time synchronization utility dialog box displays This feature can be disabled by an administrator locally or remotely if desired For more information about time synchronization refer to Synchronizing Thin Client Time with Neutron 14 3 Understanding the User Desktop The default User desktop icons include Citrix Program Neighborhood and Remote Desktop Connection standard and Span The Start menu includes Internet Explorer Control Panel and Printer and Faxes The A Programs menu includes Citrix Program Neighborhood Client Information Internet Explorer Remote Desktop Connection standard and Span Accessories Startup and Windows Media Player if installed the Ericom PowerTerm Terminal Emulation and VMware applications can also be accessed from the A Programs menu The system tray of the taskbar includes
30. 18 039 Restricted Rights Legend You acknowledge that the Software is of U S origin You agree to comply with all applicable international and national laws that apply to the Software including the U S Export Administration Regulations as well as end user end use and country destination restrictions issued by U S and other governments For additional information on exporting the Software see http www microsoft com exporting Ordering Information For availability pricing and ordering information in the United States and Canada call 1 800 GET WYSE 1 800 438 9973 or visit us at http www wyse com In all other countries contact your sales representative FCC Statement This equipment has been tested and found to comply with the limits for either Class A or Class B digital devices pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of
31. Administrators Guide Wyse Thin Clients Based on Microsoft Windowse XP Embedded Products R9OLE R90L X90Le X90L X90e X90 C9OLE V9OLE V90L S90 Issue 081309 PN 883808 01 Rev L Copyright Notices 2009 Wyse Technology Inc All rights reserved This manual and the software and firmware described in it are copyrighted You may not reproduce transmit transcribe store in a retrieval system or translate into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise any part of this publication without express written permission End User License Agreement License A copy of the Wyse Technology End User License Agreement is included in the software and provided for your reference only The License at http www wyse com license as of the purchase date is the controlling licensing agreement By copying using or installing the software or the product you agree to be bound by those terms Trademarks The Wyse logo and Wyse are trademarks of Wyse Technology Inc Other product names mentioned herein are for identification purposes only and may be trademarks and or registered trademarks of their respective companies Specifications subject to change without notice Patents This product and or associated software are protected by copyright international treaties and various patents including the following U S patents 6 836 885 and 5 9
32. Configuring Touchscreens If the ELO Touchscreen option is installed on the thin client double clicking the ELO Touchscreen icon in the User or Administrator Control Panel allows you to calibrate and customize the settings for a touchscreen monitor that is connected to or integrated with a thin client Note Re calibration and adjustment of the monitor settings may be required after updating thin client software Configuring Printers A universal print driver is installed on the thin client to support text only printing to a locally connected printer To print full text and graphics to a locally connected printer install the driver provided by the manufacturer according to the instructions Be sure to flush the files of the File Based Write Filter cache to save the installation For procedures on flushing refer to Using the File Based Write Filter FBWF Printing to network printers from ICA and RDP applications can be achieved through print drivers on the servers Note Printing to a locally connected printer from an ICA or RDP session using the print drivers of the server produces full text and graphics functionality from the printer To do this install the print driver on the server and the text only driver on the thin client according to the procedures in Adding Printers Adding Printers To install the print driver on the server and the text only driver on the thin client 1 Connect the printer to the thin
33. Display icon in the Contro Panel and then click the Settings tab to configure the dual monitor settings as described in the Microsoft documentation at http www microsoft com For Wyse Multi Display Support and dual monitor support information visit the Wyse Knowledge Base on the Wyse Web site Figure 19 Display Properties Display Properties Themes Desktop Screen Saver Appearance Settings Drag the monitor icons to match the physical arrangement of your monitors Display 1 Multiple Monitors on VIA S3G UniChrome Pro IGP j Screen resolution Color quality UB wr Mote Highest 32 bit 1024 by 768 pixels ce as the primary monitor idows desktop onto this monitor Identify Troubleshoot Advanced Note When configuring dual monitor settings be sure to set both monitors to the same screen resolution Configuring Dual Video VGA RAM For Dual Monitor Capable Thin Clients Only If the Dual Video VGA RAM option is installed on the thin client double clicking the Dual Video VGA RAM icon in the Control Panel opens the DVVR Configuration dialog box Use this dialog box to configure the Dual Video VGA RAM size A Note It is recommended to reboot the thin client after configuring Figure 20 Dual Video VGA RAM w DVVR Configuration Dual Video VGA RAM Configurations 16MB 32MB 64MB Getting to Know the Extended Features 29
34. Sounds and Speech Faxes Language Cameras Center Audio Devices d oss System Taskbar and Windows Windows winlog Wireless Link Start Menu CardSpace Firewall See Also Help and Support 4 Accessing and Using the Administrative Tools Double clicking the Administrative Tools icon in the Control Panel opens the Administrative Tools window Figure 12 Administrative Tools Administrative Tools File Edit View Favorites Tool Help Q 8 sen 1 Address jy Administrative Tools Component Services Event Viewer File and Folder Tasks A Shortcut 1 Shortcut 2KB 1 Share this folder Services User Manager d Shortcut Go Shortcut Other Places ua 2 control Panel TA ONE User Properties Shared Documents ij My Computer My Network Places Details Administrative Tools are available for e Configuring Component Services Viewing Events Managing Services Managing Users e Configuring WinVNC Current User Properties Configuring Component Services Double clicking the Component Services icon opens the Component Services window The console allows access to configure the Component Services Event Viewer and Local Services Figure 13 Component Services Component Services QD Eile Action Window Event Viewer Local amp amp Services Local Component Services Viewer Local By Ser
35. The Windows Update agent starts the installation process 2005 06 02 12 10 41 992 58c Agent 2005 06 02 12 10 41 992 58c Agent START Agent Installing updates CallerId WindowsUpdate 2005 06 02 12 10 41 992 58c Agent 2005 06 02 12 10 41 992 58c Agent Updates to install 2005 06 02 12 10 41 992 58c Agent Title NULL 2005 06 02 12 10 41 992 58c Agent UpdateId 19813D2E 0144 43CA AEBB 71263DFD81FD 100 2005 06 02 12 10 41 992 58c Agent Bundles 1 updates 2005 06 02 12 10 41 992 58c Agent 08D9F87F 7EA2 4523 9F02 0931E291908E 100 System Administration 63 Configuring WSUS for Automatic Software Updates Using SMS You can configure WSUS to use the SMS server to perform automatic software updates in either a Workgroup environment or using Active Directory Prerequisites Before any software updates can be deployed via WSUS you must Install SMS 2003 or SMS 2007 on the server and the thin client nstall WSUS Server v 2 0 or WSUS Server v 3 0 on the server Configure the thin client for WSUS following the procedure in the Configuring the Thin Client for WSUS section To use WSUS along with SMS to perform automatic software updates on a thin client Push the required script pre script from the SMS server to the clients connected to the SMS server The script must be configured to 1 Disable the Write Filter 2 Initiate the download and installation of t
36. Tools User Manager 2 Click the Groups folder click Action in the menu bar and then select New Group to open the New Group dialog box 3 Enter the group name and description and then click Create you can continue to create as many groups as you want 4 After creating the groups you want click Close The groups will appear in the list of groups pane Administrative Utilities and Settings 53 Determining Group Membership Use the following guidelines example of adding a user to the Administrator group Caution Be sure to flush the files of the File Based Write Filter cache during the current system session in which an account is modified Log in as an administrator and open the User Manager Start Control Panel Administrative Tools User Manager Click the Groups folder double click on Administrators to open the Administrators Properties dialog box and then click Add to open the Select Users dialog box Enter the user name in the Enter the object names to select box to enable the Check Names command button Click Check Names and then click OK The user is now a member of both the User and Administrator groups Changing the Computer Name of a Thin Client Only an administrator can change the computer name of a thin client Note The computer name information and the Terminal Services Client Access License TSCAL are preserved regardless of the File Based Write Filter state
37. Utilities and Settings 47 Understanding the NetXClean Utility NetXClean keeps extraneous information from being stored in flash memory NetXClean is a service that runs in the background NetXClean clean up is triggered by either a service startup or a user log off It performs the clean up invisibly and no user input is necessary NetXClean prevents garbage files from building up and filling the free space in the flash for example if a flush of some files in the File Based Write Filter cache puts junk in flash directories that must be kept clean The NetXClean utility is particularly important when multiple users have log on rights to a thin client as memory space can be quickly used by locally stored profiles and temporary caching of information NetXClean TweakUI functions includes clearing Run history at log on Document history at log on FindFiles history at log on Find Computer history at log on Internet Explorer history at log on e Last User at log on Selected Items Now NetXClean purges selected directories files and profiles It uses a configuration file to determine which directories and files to purge and what not to purge To select different directories and files to purge you must select them in the configuration file DJ Caution NetXClean purge selections are made by the manufacturer and should not be changed without manufacturer supervision Regardless of the configuration file selections N
38. XP Embedded client contacts the WSUS server notification of pending software updates appears on the taskbar 5 To install the software updates run the scripts to disable the Write Filter before the installation and enable it after installation as described in the About VB Scripts section Note You must disable the Write Filter before you can install the required updates When the Write Filter is enabled the thin client can save the update files until the next client reboot Upon reboot the update files are deleted To configure WSUS using the command line interface 1 From the Start menu choose Run to display the command prompt 2 Atthe command prompt type wuauclt exe 3 Run the executable file and configure the Group Policy for the client to communicate with the WSUS intranet server 4 To install the software updates run a script to disable the Write Filter before the installation and enable it after installation as described in the About VB Scripts section System Administration 61 Troubleshooting WSUS in Standalone Mode WSUS provides a log for troubleshooting issues related to software updates This log is located on the thin client in the directory C windows windowsupdate log This log displays all communications between the client and the server You can use PERFMON to monitor memory allocation for the WSUS client web services component and WSUS server web services component of the update log
39. al Users and Groups Local Users and Groups File Action View Local Users and Groups me Name C Users users C Groups E Groups Configuring WinVNC Current User Properties Double clicking the WinVNC Current User Properties icon or clicking WinVNC Current User Properties in the All Programs menu or double clicking the icon in the system tray opens the WinVNC Current User Properties dialog box Use this dialog box to enter the VNC log on password the default password is Wyse and to select the parameters for the VNC Server utility installed on a thin client Figure 17 WinVNC Current User Properties TightVNC Server Current User Properties Server Hooks Display Query Administration Incoming connections Display or port numbers to use Accept socket connections Auto Display Primary password ic Ports Input handling When last client disconnects Block remote input events Do nothing Block remote input on local activity C Lock workstation Logoff workstation No local input during client sessions Enable file transfers Blank screen on client connections Remove desktop wallpaper Amy VNC Server allows a thin client to be operated monitored shadowed from a remote machine on which VNC Viewer is installed VNC is intended primarily for support and Getting to Know the Extended Features 27 troubleshooting purposes For in
40. amples 62 Configuring WSUS for Automatic Software Updates Using SMS 63 About VB Scripts 63 Troubleshooting WSUS Used with SMS 63 Using WSUS with WDM 64 Troubleshooting WSUS with WDM 65 User Instructions on the First Boot Process After Loading a Standard Image v2 2 or Earlier Only 65 Using WinVNC to Shadow a Thin Client 66 Setting VNC Server Properties 66 Setting VNC Viewer Options 67 Figures 71 Tables 73 viii Contents This page intentionally blank Summary of Revisions Wyse Technology Inc 883808 01 Rev L The following changes were made to this document since revision K Reference Model CxO Product C90LE Description New model and product information added to Device Power Supply and Battery Information Wyse Technology Inc 883808 01 Rev K The following changes were made to this document since revision J Reference Wyse Technical Support and Services DHCP Options Using FTP File Servers VMware View Manager Getting Started Ericom PowerTerm Session Manager and PowerTerm Emulation VMware View Client Configuring printers Controlling Sounds and Audio Devices Description New support and service information added to Wyse Technical Support New DHCP Options for FTP services added to Table 1 in Using Dynamic Host Configuration Protocol DHCP Addition of new section to provide an overview on configuring FTP services Removal of Configuring VMware Virtua
41. ams ini file in the same path or the installation will fail e If you selected Use DHCP Server s FTP Options the FTP Path box is disabled and displays the FTP server name and path derived from the DHCP server DHCP Options 161 FTP server list and 162 Root path to the FTP files must be configured as described in Using FTP File Servers 3 Enter the credentials to connect to the FTP server default User name is anonymous and the default Password is Wyse 4 Select Save Password to allow FTP server login without entering credentials 5 Optional Click Settings to open and use the Network Configurable Settings dialog box to set connection retry attempts and intervals between attempts 6 Select the Allow Automatic Upgrade check box The Addon pane displays a list of Addons and Add Edit and Delete become active 7 Click Add to open and use the Add on Upgrade FTP Info dialog box enter the FTP Path to the MSI package and enter the User name and Password if necessary to add a new Addon to the Auto add on upgrade list 8 Optional You can select an Addon in the Auto add on upgrade list and click Edit to change information about the Addon 9 Optional You can select an Addon in the Auto add on upgrade list and click Delete to remove the Addon from the list 10 After completing your configurations click OK and then reboot the thin client The FTP Addons utility checks the Auto add on upgrade list and if an Addon in the lis
42. ard Image v2 2 or Earlier Only If you are running XP Embedded version 2 2 or earlier you must follow these important instructions when imaging the Wyse thin clients with the standard XP Embedded image downloaded from the Wyse Web site Note When performing a mass distribution of a custom device image that has been created with Rapport certain devices will require unique preparation prior to image creation and distribution Please contact the device manufacturer for more detailed information The Wyse thin clients automatically run through the configuration steps on first boot after imaging Failure to follow these instructions may result in system corruption You must not 66 6 close the DOS window that is present during the process the DOS window will close automatically Event The System Settings Change message may appear shortly after the first boot depending on the specific hardware configuration of the thin client The New Hardware Found message displays in the system tray lower right hand corner of the screen The System Settings Change message prompts for a system restart Figure 39 System Settings Change message System Settings Change E Windows hes finished installing new devices The software that supports your device requires that you restart your computer You must restart your computer before the new settings wil take effect Do you werk to restart your computer now
43. atus icon in the system tray is green when the File Based Write Filter is enabled File Based Write Filter Disable Icon Double clicking this icon allows you to disable the File Based Write Filter This utility is similar to running the fowfmgr disable command line option as described in Running File Based Write Filter Command Line Options However double clicking this icon immediately restarts the system and disables the File Based Write Filter The File Based Write Filter remains disabled and can only be enabled using the File Based Write Filter Enable icon or through the command line as described in Running File Based Write Filter Command Line Options The File Based Write Filter status icon in the system tray remains red while the File Based Write Filter is disabled Setting the File Based Write Filter Controls The File Based Write Filter Control dialog box can be opened by double clicking the FBWFE icon in the system tray of the Administrator taskbar Figure 33 File Based Write Filter Control File Based Write Filter Control FBWF Status Cache Limit and Warming Settings Current Status Enabled Amount of RAM to be used for FBWF Cache MB Boot Command FBWF_ENABLE Warming 1 2 Low Memory message displays when FB WF cache usage reaches this level RAM Used by FBWF 6377 KB 9 Warning 2 2 Critical Memory message 3 displays at this level and unit will reboot Enable FBWF and restart the unit Reboot Time
44. be prompted to restart the system for the changes to take effect However to permanently save the changes be sure that the files of the File Based Write Filter cache have been flushed during the current system session before restarting the system see Configuring the Thin Client Figure 21 Ramdisk Configuration 1 Ramdisk Configuration m RamDisk Ram Disk Limit for current configuration in MB 100 Current Ramdisk Size 30 MB Cancel Depending on the thin client model and installed memory size default Ramdisk size may vary The minimum Ramdisk size that can be set is 2 MB the maximum Ramdisk size that can be set is approximately 2096 of actual RAM for a system with 512 MB or less of RAM and approximately 1096 of actual RAM for a system with more than 512 MB of RAM note that for a system with 1 GB or more of RAM the maximum Ramdisk size that can be set is limited to 100 MB Getting to Know the Extended Features 31 Selecting Regional and Language Options Double clicking the Regional and Language Options icon in the Control Panel opens the Regional and Language Options dialog box Use this dialog box to select your keyboard language The following keyboard languages are supported Arabic Finnish Romanian Belgian Dutch French Russian Belgian French German Slovak Brazilian ABNT A34 Greek Slovenian Canadian Eng Multi Hebrew Spanish Canadian Fr Multi Hungarian Spanish Variation Canadian
45. ble clicking the Odyssey Client Manager icon in the Control Panel or system tray of the Administrator taskbar opens the Odyssey Client Manager dialog box Use this dialog box to establish a secure connection to an enterprise wireless or wired 802 1X network For information on using the Odyssey Client Manager refer to http www juniper net products aaa odyssey oac html For information on configuring the optional Internal Wireless feature by using the Windows Wireless Zero Configuration utility refer to Using Wireless Zero Configuration WZC Figure 6 Odyssey Client Manager Odyssey Client Manager d ioj xi Settings Commands Web Connection Adapter VIA Networking Technologies USB Wireless x Adapter type wireless C Profiles ee Networks Connect to network e lt any gt X Scar od Auto Scan Lists TE Lem Connection information e Trusted Servers Status Odyssey is disabled E Elapsed time Adapters Network SSID Access point IP address Packets in out Managing Connections with Ericom PowerTerm Terminal Emulation PowerTerm Session Manager and PowerTerm Emulation are available to Users and Administrators Use the PowerTerm Session Manager available by clicking Ericom PowerTerm Terminal Emulation PowerTerm Session Manager in the A Programs menu to manage your connections Figure 7 Ericom PowerTerm Session Manager PowerTerm Session Mana
46. butes and profile settings for a new user J Caution By default all application settings are set to cache to C drive It is highly recommended that you cache to the Ramdisk Z drive as is pre set in the User and Administrator accounts to avoid overflowing the File Based Write Filter cache Creating New User Accounts Only administrators can create new user accounts locally or remotely through VNC However due to local flash disk space constraints the number of additional users should be kept to a minimum Caution Be sure to flush the files of the File Based Write Filter cache during the current system session in which a new account is created Use the following guidelines 1 Log in as an administrator and open the User Manager Start Control Panel Administrative Tools User Manager 2 Click the Users folder click Action in the menu bar and then select New User to open the New User dialog box 3 Enter the user information and credentials select the attributes you want for the user and then click Create you can continue to create as many users as you want 4 After creating the users you want click Close The users will appear in the list of users pane 5 Configuring User Profiles Only administrators can select the profile settings for a user J Caution Because of the limited size of the flash memory it is strongly recommended that other applications available to new and e
47. ccess to local thin client time The Date and Time Properties dialog box can be opened by double clicking the System time area in the taskbar or by double clicking the Date and Time icon in the Contro Panel Getting to Know the Extended Features This chapter contains information on the extended features of Wyse thin clients running Microsoft Windows XP Embedded that are not found in standard Windows XP Configuring and Using Peripherals Depending on the ports available on the thin client the thin client can provide services through a USB port a serial port an LPT port or a PCMCIA card plugged into the back of the thin client if the appropriate software is installed Note Addons for various services can be installed Addons are available from Wyse for free or for a licensing fee For information on Addons available refer to the Wyse Web site at http www wyse com products software firmware Accessing the Extended Features of the All Programs Menu This section provides an overview of the extended features found in the A Programs menu options are available to use by clicking Start All Programs This section includes information on Managing Connections with Citrix Program Neighborhood Viewing Client Information Browsing the Internet with Internet Explorer Establishing Remote Desktop Connections Using the Odyssey Client Manager Managing Connections with Ericom PowerTerm Terminal E
48. client Click Start Printers and Faxes to open the Printers and Faxes dialog box Click Add a printer to open the Add Printer Wizard and then click Next A N Select Local printer attached to this computer clear the Automatically detect and install my Plug and Play printer check box and then click Next Select Use the following port select the port from the list and then click Next Select the manufacturer and model of the printer and click Next Enter a name for the printer and click Next Select Do not share this printer and click Next ON O QC Select whether or not to print a test page and click Next 10 Click Finish the installation will complete and a test page will print if this option was selected 30 4 Setting Ramdisk Size Ramdisk is volatile memory space used for temporary data storage It is the Z drive shown in the My Computer window It can also be used for temporary storage of other data according to administrator discretion see Saving Files and Using Local Drives The following items are stored on Ramdisk Browser Web page cache Browser history Browser cookies Browser cache Temporary Internet files Print spooling User system temporary files Double clicking the Ramdisk icon in the Contro Panel opens the Ramdisk Configuration dialog box Use this dialog box to configure the Ramdisk size If you change the size of the Ramdisk you will
49. d session services for Wyse thin clients running Microsoft Windows XP Embedded It also includes information to help you address important considerations when configuring access to the server environment and when configuring the services to be provided by the server environment Setting Up Access to the Enterprise Servers There are five basic methods of access to the enterprise server environment available to the thin client Except for Ethernet Direct all of the access methods require that some local settings be made on the thin client These local settings are retained and are available for the next thin client system start Activating these local settings and the defined connections can also be automated at thin client system start Methods of access include Ethernet Direct This is a connection from the thin client Ethernet port directly to the enterprise intranet No additional hardware is required In this configuration all network services can be used including an enterprise DHCP server A DHCP server on the network can provide not only the thin client IP address but also the location of the file server containing the software updates For more information on DHCP refer to Using Dynamic Host Configuration Protocol DHCP Wireless Direct A supported wireless adapter or the optional internal wireless feature can be used to access the enterprise intranet A wireless adapter uses short range wide band radio to communicate wi
50. devices Volume can also be adjusted using the Volume icon in the system tray of the taskbar Single click the Volume icon to open the master volume control or double click the Volume icon to open the Volume Control application dialog box Powered speakers are recommended 32 Chapter 4 Configuring WDM Properties Double clicking the WDM icon in the Contro Panel opens the WDM Properties dialog box Use this dialog box to configure the WDM settings Figure 22 WDM Properties WDM Properties Server IP Address Port 80 Secure Port 443 Client Settings Server Connection Retry Attempts 24 Interval Between Retry Attempts 5 Sec Use the following guidelines 1 Enter the IP address or hostname of the WDM Server 2 Enter the port to use 3 Click OK For information on WDM software refer to Using Wyse Device Manager Software for Remote Administration Enabling and Disabling Automatic Logon Using Winlog Automatic logon to a User desktop is enabled on the thin client by default Double clicking the Winlog icon in the Control Panel opens the Winlog dialog box Use this dialog box to enable or disable Auto Logon and to change the default User name Password and Domain for a thin client To save any configurations you make on a thin client to persist after a thin client reboot for example Auto Logon properties be sure to disable the File Based Write Filter before your configurat
51. e DNS server s specified in Option 6 162 Root path to the FTP files Optional string 163 SNMP Trap server IP Optional Address list 164 SNMP Set Community Optional 165 RDP startup published Optional applications 166 Ericom PowerTerm amp TEC Optional Mode 167 Ericom PowerTerm amp TEC Optional ID 168 Name of the server for the Optional virtual port Using FTP File Servers Windows XP Embedded WFR2 includes an FTP Upgrade utility that can be used to upgrade the XP Embedded thin client with Addons which are in Microsoft msi form This utility allows you to automatically or manually upgrade a thin client by downloading MSI packages from a specified FTP server The MSI packages are stored on the FTP server in a directory in the FTP root path this FTP file server name and root path directory must be made available to the thin client To select the upgrade options you want use the FTP Addon Installer dialog box on the thin client as described in Installing and Upgrading Addons Using the FTP Addon Installer Use the following guidelines to set up your servers Automatic upgrades Params ini and the MSI package must be present on your FTP server in the same path to upgrade the thin client DHCP upgrades If the DHCP server is supplying the location of the MSI package be sure to configure the DHCP Options in Table 1 that you need defaults are 161 FTP server list and 162 Root path to the FTP fi
52. e File Based Write Filter Controls The File Based Write Filter can be controlled either through the command line fbwfmgr or by double clicking the File Based Write Filter icon in the Administrator system tray The File Based Write Filter can flush specified files to the flash from cache only up to the point when the commit is performed if more writes are performed on the files that have been flushed then these files must be flushed committed again if the additional changes also need to be preserved The File Based Write Filter can also be enabled disabled through the command line or through the File Based Write Filter Enable Disable desktop icons The status enabled disabled of the File Based Write Filter is displayed by the File Based Write Filter status icon in the system tray green indicates that the File Based Write Filter is enabled and red indicates that the File Based Write Filter is disabled 42 5 J Caution Contents of the File Based Write Filter cache should never be flushed if it is eighty percent or more full The Administrator should periodically check the status of the cache and restart the thin client if the cache is more than eighty percent full YA Note A Terminal Services Client Access License TSCAL is always preserved regardless of File Based Write Filter state enabled or disabled If you want to have other registry settings preserved regardless of File Based Write Filter state contact
53. ent is restarted After the system restarts to enable the File Based Write Filter the File Based Write Filter status icon in the desktop system tray turns green Disable FBWF Allows you to disable the File Based Write Filter and prompt you to restart the thin client If you do not restart the thin client the changes made will not be saved until the thin client is restarted After disabling the File Based Write Filter the File Based Write Filter status icon in the desktop system tray turns red and the File Based Write Filter remains disabled after the system restarts Reset Boot Command Allows you to reset the current Boot Command If there is no Boot Command pending then Reset Boot Command is disabled Cache Limit and Warning Settings area includes Amount of RAM to be used for FBWF Cache Shows in MB the amount of RAM in MB that is to be used as File Based Write Filter cache The value is calculated based on the following formula Amount of RAM to be used for FBWF Cache Total Available Physical RAM multiplied by the Percentage of RAM to be used Warning 1 96 Shows the FBWF cache percentage value at which a Low Memory warning message will be displayed to the user Default value 85 Minimum value 50 Maximum value 90 Warning 2 96 Shows the FBWF cache percentage value at which a Critical Memory warning message will be displayed to the user along with another message display counting down the number
54. er cannot flush the files of the File Based Write Filter cache this is a local or remote administrator function NetXClean Utility NetXClean is a clean up utility that keeps extraneous information from being stored on the flash memory Clean up is triggered automatically on restart shut down or user log off If you want to keep certain profile configurations for example printers be sure to configure NetXClean to refrain from cleaning up any number of explicitly declared profiles For details about NetXClean refer to Understanding the NetXClean Utility Power Management A Monitor Saver turns off the video signal to the monitor allowing the monitor to enter a power saving mode after a designated idle time Settings are available in Start Control Panel Display Screen Saver Power Wake on LAN This standard Windows XP feature allows Wyse Device Manager software to perform image updates and remote administration functions on devices that have been shut down or are on standby To use this feature the thin client power must remain on Thin Client Time After power off clock time will not be lost as long as the power source remains on Clock time will be lost if the power source is off and a battery is not installed The local time utility can be set to synchronize the thin client clock to a time server automatically at a designated time or manually Note Correct time should be maintained as some applications require a
55. ess Serial Number Terminal H W Rev CPU Type CPU Speed in MHz Flash Configuration RAM Configuration and System Partition You can also click the following tabs to view additional thin client information Installed Modules Displays the list of applications that are installed on the thin client WDM Packages Displays the list of WDM Packages that have been applied to the thin client see Using Wyse Device Manager Software for Remote Administration QFEs Displays the list of Microsoft QFEs formerly Hotfixes applied to the thin client Copyrights Patents Displays Wyse copyright and patent information Getting to Know the Extended Features 19 Browsing the Internet with Internet Explorer Microsoft Internet Explorer 7 is available to Users and Administrators The browser available by clicking Internet Explorer in the A Programs menu has Internet option settings that have been preselected at the factory to limit writing to flash memory These settings prevent exhaustion of the limited amount of flash memory available and should not be modified If more browser resources are required you can access another browser through an ICA or RDP session Figure4 Internet Explorer What s Thin Computing News How Wyse Complements Events Environmental Benefits of Your Network Thin Computing 10 Establishing Remote Desktop Connections Remote Desktop Connection is available to Users and Administrators Use the Remote De
56. ess access point that is configured as a client of a different RADIUS server The user associates with the same wireless access point but the wireless access point forwards the authentication request to a different RADIUS server In both situations after the initial authentication with the new RADIUS server succeeds the client caches the new TLS session keys Clients can cache TLS session keys for multiple RADIUS servers Using the Regpersistence Tool to Configure PEAP Wireless Connections Use the following guidelines 1 Image the Windows XP Embedded Client 2 With the Write Filter enabled configure a wireless connection 3 When users log in they are not prompted for wireless credentials Y Note When you configure PEAP authentication with the Regpersistence tool the thin client must have a corresponding or relative user certificate and server certificate for authentication With the Regpersistence tool the user name and domain name are saved across reboots the PEAP authentication process prompts only for the password to prevent hackers from spoofing user credentials while users are connected across a WAN 40 4 This page intentionally blank Administrative Utilities and Settings This chapter provides general information about the utilities and settings available for administrative use It includes information on Using the File Based Write Filter FBWF Understanding the NetXClean Utility
57. etXClean does not clean any of the following directories or their parent directories Windows directory Windows System subdirectory Current directory in which the service is installed NetXClean will not delete the following profiles Administrator All Users Default User The profile of the last user who logged on 48 5 Saving Files and Using Local Drives Administrators need to know the following information about local drives and saving files Saving Files Thin clients use an embedded operating system with a fixed amount of flash memory It is recommended that you save files you want to keep on a server rather than on a thin client Caution Be careful of application settings that write to the C drive which resides in flash memory in particular those applications which by default write cache files to the C drive on the local system If you must write to a local drive change the application settings to use the Z drive The default configuration settings mentioned in Managing Users and Groups with User Manager minimize writing to the C drive for factory installed applications Note For File Based Write Filter information refer to Using the File Based Write Filter FBWF Drive Z Drive Z is the on board volatile memory Ms ramdrive of the thin client It is recommended that you do not use this drive to save data that you want to retain For Ramdisk configuration inf
58. figuring the Internal Wireless Feature You can configure the optional Internal Wireless feature by using either the Windows Wireless Zero Configuration utility see Using Wireless Zero Configuration WZC or the Odyssey Client Manager for documentation on using the Odyssey Client refer to http www juniper net products aaa odyssey oac html Supported authentication modes are Open Shared WPA and WPA2 Using Wireless Zero Configuration WZC Before using these procedures be sure you have imported any user certificates and computer certificates of a server you will need into the thin client To configure the optional Internal Wireless feature by using WZC 1 If the Odyssey Client Manager is installed you must disable it as described in this section If it is not installed then continue with Configuring Wireless Thin Clients for EAP TLS Authentication Smart Card or other Certificate or Configuring Wireless Thin Clients for PEAP MS CHAP v2 To disable the Odyssey Client Manager right click on the Odyssey icon in the system tray of the Administrator taskbar and click Disable Odyssey Figure 24 Disable Odyssey Odyssey Client Manager Disable Odyss gt NG 11 30 34 Chapter 4 2 Open the Network Connections dialog box Start Control Panel Network Connections to view the available network connections 3 Right click Wireless Network Connection and select Properties to open
59. formation on VNC user settings refer to Using WinVNC to Shadow a Thin Client Note Hovering the mouse pointer over the VNC icon on the taskbar shows the current IP address of the thin client Setting Configuration Strings with Custom Fields Double clicking the Custom Fields icon in the Control Panel opens the Custom Fields dialog box Use this dialog box to enter configuration strings for use by WDM software The configuration strings can contain information about the location user administrator and so on Clicking OK transfers the custom field information you enter in the dialog box to the Windows registry The information is then available to the WDM Client Manager To permanently save the information flush the files of the File Based Write Filter cache during the system session in which the registry entries are made or changed see Configuring the Thin Client For more information on using WDM for remote administration and upgrading thin client software refer to Using Wyse Device Manager Software for Remote Administration For details on using Custom Field information refer to the WDM documentation Figure 18 Custom Fields CustomFields Custom Field 1 Custom Field 2 Custom Field 3 Contact Location 28 4 Configuring Dual Monitor Display For Dual Monitor Capable Thin Clients Only You can use the Settings tab of the Display Properties dialog box double click the
60. ger File Sessions Tools Help Getting to Know the Extended Features 21 Use the TEC window and the Connect dialog box available by clicking Ericom PowerTerm Terminal Emulation PowerTerm Terminal Emulation in the A Programs menu to configure your connection information For complete instructions on installing and using Ericom PowerTerm TEC refer to the Ericom PowerTerm TEC documentation supplied separately Figure 8 PowerTerm amp TEC and Connect 4A TELNET 0 PawnrTerm interconnect for Thin Chants moneemos um vax wie Sermon Type COM LAT CTERM RLOGIN SUPER LAT Temna Security aor M Upon Connection Run Sont Fle Sessions Lat Synchronizing Thin Client Time with Neutron Neutron time synchronization is available to Users and Administrators Use the Neutron dialog box available by clicking Startup Neutron in the A Programs menu click gt gt to open the extended menu of the dialog box to view the current System Time and Atomic Time to synchronize the System Time with the Atomic Time click Synchronize and to retrieve the current Atomic Time from a time server click Get Atomic Time Figure 9 Neutron extended view Exiting in 3 secs System Time Wednesday July 15th 2009 9 38 49 PM Atomic Time Wednesday July 15th 2009 9 38 49 PM Time server pubts2 sj witime net On failure aut
61. he Automatically use my windows logon name and password and domain if any check box and click OK 15 Click OK You will be prompted to enter your credentials 16 Click on the Wireless Network Connection pop up message that appears on the system tray to open the Enter Credentials dialog box 17 Select connection you created in step 4 the Network name SSID and then click Connect 18 Click on the Wireless Network Connection pop up message that appears on the system tray to open the Enter Credentials dialog box 38 Chapter 4 Figure 32 Enter Credentials PEAP MS CHAP v2 19 Enter the User name Password and Domain name and then click OK A wireless connection should now be established Preserving Wireless Connections Windows XP Embedded WFR2 includes a tool called Regpersistence exe which is designed to configure wireless access in Write Filter Enable mode When you configure wireless access with this utility the authentication credentials persist across reboots eliminating the need to re authenticate each time the client systems are restarted The utility preserves the service set identifier SSID for wireless connections across workgroup modes and domains When Windows XP Embedded clients restart they are automatically connected to the desired wireless access point Windows XP Embedded clients can connect to wireless networks using the following network authentication modes Open mode with WEP Note
62. he Help in your PDF reader Wyse Technical Support To access Wyse technical resources visit http www wyse com support If you still have questions you can submit your questions using the Wyse Self Service Center on the Wyse com home page go to Support Knowledge Base Home tab or call Customer Support at 1 800 800 WYSE toll free in U S and Canada Hours of operation are from 6 00 A M to 5 00 Pacific Time Monday through Friday To access international support visit http www wyse com global Related Online Resources Available at Wyse Wyse thin client features can be found in the datasheet for your specific thin client model Datasheets are available on the Wyse Web site Go to http www wyse com products click the Wyse Thin Clients link click the link for your thin client and then click the Download Datasheet link If you need to upgrade your XP Embedded operating system contact Wyse Customer Support at http Awww wyse com support Wyse Thin Computing Software is available on the Wyse Web site at htto Awww wyse com products software Wyse Online Community Wyse maintains an online community where users of our products can seek and exchange information on user forums Visit the Wyse Online Community forums at http community wyse com forums Establishing a Server Environment This chapter contains information on the network architecture and enterprise server environment needed to provide network an
63. he appropriate updates on the thin clients 3 Enable the Write Filter About VB Scripts Software distribution via SMS requires two Write Filter actions on the XP Embedded thin clients one action disables the Write Filter before the application deployment and the other action enables the Write Filter following the application deployment There is one VB script to perform each action A Note The VB scripts run on the thin client without any prompt messages The Disable ewf fbwf vbs script disables the EWF and FBWF Write Filters and restarts the thin client within 60 seconds Following the restart the Write Filter is disabled After this script is executed you can deploy an application or patch to the thin client Following the software deployment run the Enable ewf fbwf vbs script to enable the EWF and FBWF Write Filters and restart the thin client within 60 seconds Following the restart the Write Filter is enabled Note If WSUS 3 0 is installed on the server you can monitor the progress of the software updates on the thin clients and push the script to re enable the Write Filter after the update is complete Troubleshooting WSUS Used with SMS The tools described in the Troubleshooting WSUS in Standalone Mode section are available for use with SMS In addition you can use the SMS server log to identify the package status and the WSUS client log to troubleshoot update status issues 64 6
64. igure PEAP Wireless Connections 39 Administrative Utilities and Settings 47 Using the File Based Write Filter FBWF 41 Changing Passwords with the File Based Write Filter 42 Running File Based Write Filter Command Line Options 44 Enabling and Disabling the File Based Write Filter Using the Desktop Icons 45 Setting the File Based Write Filter Controls 45 Understanding the NetXClean Utility 47 Saving Files and Using Local Drives 48 Mapping Network Drives 49 Participating in Domains 49 Using the WinPing Diagnostic Utility 50 Using the Net and Tracert Utilities 50 Managing Users and Groups with User Manager 57 Creating New User Accounts 57 Configuring User Profiles 52 Creating New Groups 52 Determining Group Membership 53 Changing the Computer Name of a Thin Client 53 System Administration 55 Using Wyse Device Manager Software for Remote Administration 55 Accessing Thin Client BIOS Settings 55 Installing and Upgrading Addons 56 Installing and Upgrading Addons Using the FTP Addon Installer 56 Manually Installing and Upgrading Addons 56 Automatically Installing and Upgrading Addons 57 Uninstalling Addons Using the FTP Addon Installer 59 Contents vii Using Windows Server Update Services WSUS on a Thin Client 59 Configuring the Thin Client for WSUS 59 Automatic Software Updates on Wyse Thin Clients Using WSUS 60 Using WSUS on the Wyse Thin Client in Standalone Mode 60 Troubleshooting WSUS in Standalone Mode 61 Windows Update Log File Ex
65. indows Update ActiveX control 62 6 Windows Update Log File Examples The examples below illustrate the log files for selected activities Service Startup 2005 06 01 18 30 03 992 810 Service 2005 06 01 18 30 03 992 810 Service START Service Service startup 2005 06 01 18 30 03 992 810 Service x The Windows Update agent searches for available updates 2005 06 02 12 09 36 992 4e8 Agent x x 2005 06 02 12 09 36 992 4e8 Agent START Agent Finding updates CallerId WindowsUpdate 2005 06 02 12 09 36 992 4e8 Agent x 2005 06 02 12 09 36 992 4e8 Agent Added update AC94DB3B E1A8 4E92 9FD0O E86F355E6A44j 100 to search result 2005 06 02 12 09 37 992 4e8 Agent Found 6 updates and 10 categories in search The user is offered one update and chooses to install it 2005 06 02 12 10 41 1660 d0c COMAPI 2005 06 02 12 10 41 1660 COMAPI START COMAPI Install ClientId WindowsUpdate 2005 06 02 12 10 41 1660 d0c COMAPI 2005 06 02 12 10 41 1660 COMAPI Allow source prompts Yes Forced No Force quiet No 2005 06 02 12 10 41 1660 d0c COMAPI Updates in request 1 2005 06 02 12 10 41 1660 d0c COMAPI ServiceID 9482F4B4 E343 43B6 B170 9A65BC822C77 2005 06 02 12 10 41 1660 d0c COMAPI Updates to install 1 2005 06 02 12 10 41 1660 COMAPI SUBMITTED COMAPI Install ClientId WindowsUpdate
66. ing Session Services ICA session services can be made available on the network using either Windows 2000 or 2003 Server with Terminal Services and one of the following installed Citrix MetaFrame XP Citrix Presentation Server Use the instructions accompanying these products to install them and make sessions and applications available to the thin clients sharing the server environment Note If a Windows 2000 or 2003 Server or Citrix XenApp 5 0 with Windows Server 2008 is used a Terminal Services Client Access License TSCAL server must also reside somewhere accessible on the network The server will grant a temporary 120 day license on an individual device basis Beyond the temporary 120 day license you must purchase TSCALs and install them on the TSCAL server you will not be able to make a connection without a temporary or permanent license Configuring RDP Session Services Before you use the information in this section to configure your RDP session services be sure you have read Understanding Session Services RDP session services can be made available on the network to allow you to connect remotely to a desktop computer running Microsoft Windows NT amp Windows 2000 Windows 2003 and Windows XP Professional and supported versions of Windows Vista or a server running Microsoft Windows NT Server 4 0 Terminal Server Edition Windows 2000 Server Windows 2003 Server and Windows 2008 Server The Remote De
67. ions to the thin client and then enable the File Based Write Filter after your configurations as described in Configuring the Thin Client For information about the File Based Write Filter refer to Using the File Based Write Filter FBWF Figure 23 Winlog Specify Logon Information You can specify logon information to enable auto logon Enable Auto Logon Default UserName User Default Password Default Domain Getting to Know the Extended Features 33 Configuring Wireless Local Area Network LAN Settings If Wyse USB 802 11b hardware is installed on the thin client double clicking the Wireless LAN Settings icon in the Control Panel allows you to configure wireless LAN settings such as the wireless network ID and so on YA Note The Wireless LAN Settings icon is only available in the Administrator Control Panel and is used specifically for an Actiontec USB wireless device only The wireless LAN settings made using this icon are not applied to any other wireless cards such as Cisco 350 and Orinoco Silver Any non Actiontec adapters must be configured using the Network Connections dialog box Start Control Panel Network Connections or the Device Manager Start Control Panel System Hardware Device Manager For information on configuring the optional Internal Wireless feature installed on some Wyse thin clients refer to Configuring the Internal Wireless Feature Con
68. isuse of the battery pack may increase the risk of fire of chemical burn Do not puncture incinerate disassemble or expose the battery to temperatures above 65 C 149 F Keep the battery away from children Handle damaged or leaking batteries with extreme care Damaged batteries may leak and cause personal injury or equipment damage Contents Summary of Revisions ix Introduction 7 About this Guide 7 Organization of this Guide 1 Finding the Information You Need in this Guide 2 Wyse Technical Support 2 Related Online Resources Available at Wyse 2 Wyse Online Community 2 Establishing a Server Environment 3 Setting Up Access to the Enterprise Servers 3 Understanding How to Configure Your Network Services 4 Using Dynamic Host Configuration Protocol DHCP 4 Using FTP File Servers 6 Using 5 7 Understanding Session Services 7 Configuring ICA Session Services 8 Configuring RDP Session Services 8 Using VMware View Manger Services 9 Implementing View Client Support on Wyse Thin Clients 9 Getting Started 17 What Happens When You Turn on Your Thin Client 11 Logging On 11 Automatic Logon 72 ManualLog on 72 Configuring the Thin Client 72 About the Automatically Launched Utilities 73 Understanding the User Desktop 14 Understanding the Administrator Desktop 75 Logging Off Shutting Down and Restarting 76 Getting to Know the Extended Features 17 Configuring and Using Peripherals 77 Accessing the Extended Features of the A
69. l Printer and Faxes Search and Run The A Programs menu includes Citrix Program Neighborhood Client Information Internet Explorer Remote Desktop Connection standard and Span Accessories Startup Windows Media Player and WinVNC Current User Properties if installed the Ericom PowerTerm Terminal Emulation and VMware applications can also be accessed from the All Programs menu The system tray of the taskbar includes Response Time Volume S3TrayPlus utility TightVNC Service File Based Write Filter status Bluetooth Devices and the System time Figure2 Administrator desktop example Use the following guidelines The Administrator Control Panel available by clicking Start Control Panel provides access to an extended set of resources for configuring user preference settings and system administration Right clicking the Administrator desktop opens a pop up menu You can copy and paste text between a remote session and the local machine by using standard Windows copy and paste methods For information about the functionality of the standard Windows XP desktop and Start menu items refer to the Microsoft documentation go to http support microsoft com and navigate to the Windows XP Support Center For more information about Citrix Program Neighborhood refer to Managing Connections with Citrix Program Neighborhood For more information about Remote Desktop Connections refer to Establishing Remote Desktop Co
70. l Desktop Manager VDM Session Services as this information has been updated and moved to Using VMware View Manger Services Addition of new chapter to provide an overview of the basic thin client functions and instructions on setting up the thin client New PowerTerm Session Manager and PowerTerm Emulation information for Ericom PowerTerm Terminal Emulation added in Managing Connections with Ericom PowerTerm Terminal Emulation Addition of new VMware View Client connection information to Using VMware View Client to Connect to a Virtual Desktop Information on configuring printers updated and moved to Configuring Printers Information on managing audio and audio devices updated and moved to Controlling Sounds and Audio Devices Summary of Revisions Reference Description Accessing Thin Addition of new section to provide instructions on accessing the Client BIOS BIOS settings of a thin client Settings Updated figures All figures and workflow instructions have been updated to include and workflow and describe the new user interface Introduction Wyse thin clients running Microsoft Windows XP Embedded provide access to applications files and network resources made available on machines hosting Citrix ICA and Microsoft RDP session services The thin clients contain a full featured Internet Explorer browser and thin client emulation software Ericom PowerTerm TEC Other locally installed software
71. les Anonymous log on capability The FTP server must provide anonymous log on capability User ID and Password In the FTP Addon Installer dialog box the default User name is anonymous and the default Password is Wyse Note Use of DHCP is recommended However if a DHCP server is not available fixed IP addresses FTP Path can be assigned using the FTP Addon Installer dialog box on the thin client Establishing a Server Environment Using DNS Thin clients accept valid DNS names registered on a DNS server available to the enterprise intranet The thin client will query a DNS server on the network for name to IP resolution In most cases DNS is not required but may be used to allow hosts to be accessed by their registered DNS names rather than their IP addresses Every Windows DNS server in Windows 2000 and later includes Dynamic DNS DDNS and every server registers dynamically with the DNS server For DHCP entry of DNS domain and server location information refer to Using Dynamic Host Configuration Protocol DHCP Understanding Session Services Before you use the information in this section to configure your ICA and RDP session Services be sure you understand and use the following guidelines Y Note Wyse thin clients running Windows XP Embedded also support virtual desktop solutions as described in Using VMware View Manger Services General Guidelines The Thin client session services are made available
72. ll Programs Menu 17 Managing Connections with Citrix Program Neighborhood 18 Viewing Client Information 78 Browsing the Internet with Internet Explorer 79 Establishing Remote Desktop Connections 19 Using the Odyssey Client Manager 20 Managing Connections with Ericom PowerTerm Terminal Emulation 20 Synchronizing Thin Client Time with Neutron 21 Using VMware View Client to Connect to a Virtual Desktop 22 Contents Accessing the Extended Features of the Administrator Control Panel 23 Accessing and Using the Administrative Tools 24 Configuring Component Services 24 Viewing Events 25 Managing Services 25 Managing Users 26 Configuring WinVNC Current User Properties 26 Setting Configuration Strings with Custom Fields 27 Configuring Dual Monitor Display 28 Configuring Dual Video RAM 28 Configuring Touchscreens 29 Configuring Printers 29 Adding Printers 29 Setting Ramdisk Size 30 Selecting Regional and Language Options 37 Controlling Sounds and Audio Devices 31 Configuring WDM Properties 32 Enabling and Disabling Automatic Logon Using Winlog 32 Configuring Wireless Local Area Network LAN Settings 33 Configuring the Internal Wireless Feature 33 Using Wireless Zero Configuration WZC 33 Configuring Wireless Thin Clients for EAP TLS Authentication Smart Card or other Certificate 34 Configuring Wireless Thin Clients for PEAP MS CHAP v2 36 Preserving Wireless Connections 38 Using PEAP Fast Reconnect 39 Using the Regpersistence Tool to Conf
73. log box 36 4 Figure 28 Wireless Network Connection EAP TLS dese irren J Orsons tan TEE j SAO RS eM ime 3 Select the connection you created in step 4 the Network name SSID and then click Connect A wireless connection should now be established Configuring Wireless Thin Clients for PEAP MS CHAP v2 1 Right click Wireless Network Connection and select Properties to open the Wireless Network Connection Properties dialog box 2 Select the Wireless Network tab and then click Add to open the Wireless Network Properties dialog box Figure 29 Wireless Network Properties PEAP MS CHAP v2 ada E 9 am Click the Association tab Enter the Network name SSID Select the WPA2 option for Network Authentication Select the AES option for Data encryption Click the Authentication tab Select the Enable IEEE 802 1x authentication for this network check box Select the Protected EAP PEAP option for EAP type ON a FF CO 10 Click Properties to open the Protected EAP Properties dialog box Getting to Know the Extended Features 37 Figure 30 Protected EAP Properties PEAP MS CHAP v2 RAO 8o M um 11 Clear the Validate server certificate check box 12 Select the Enable Fast Reconnect check box 13 Click Configure to open the EAP MSCHAPv2 Properties dialog box Figure 31 EAP MSCHAPv2 Properties PEAP MS CHAP v2 14 Clear t
74. ly Model DSA 0421S 12 3 30 or certified equivalent model supplied by the manufacturer output rated 12Vdc 2 5A Model Thin Client Products V90L For Use with External Power Supply Model LSE9802A1255 or certified equivalent model supplied by the manufacturer output rated 12Vdc 4 58A or minimum 4 0A Model XnOL Mobile Thin Client Products X90L X90Le For use with External Power Supply Model 033541965 or certified equivalent model supplied by the manufacturer rated 19Vdc 3 42A Battery Information Models Cx0 H12V RxOL RxOLE and XnOL contain an internal button cell battery replaceable by Wyse or one of our Authorized Service Centers For service visit http www wyse com serviceandsupport service service asp A Warning There is a risk of explosion if the battery is replaced by an incorrect type Always dispose of used batteries according to the instructions accompanying the battery Warning Perchlorate Materials Special Handling May Be Required under California Code of Regulations title 22 Only required within the U S A Models H12V and XnOL mobile thin clients contain a user replaceable battery pack The battery is designed to work with your Wyse mobile thin client Do not use a battery from other mobile thin clients or laptop computers with your mobile thin client Replace the battery only with a compatible battery purchased from Wyse refer to the Wyse Web site bd Caution M
75. mulation Synchronizing Thin Client Time with Neutron Using VMware View Client to Connect to a Virtual Desktop Note For WinVNC Current User Properties information refer to Configuring WinVNC Current User Properties 4 Managing Connections with Citrix Program Neighborhood Cirtix Program Neighborhood is available to Users and Administrators Use the Cirtix Program Neighborhood application available by clicking Citrix Program Neighborhood in the All Programs menu or double clicking the Citrix Program Neighborhood desktop icon to manage connections to remote applications running on ICA servers Documentation for the ICA client application is available on the Citrix Web site at http download2 citrix com files en products client ica current docs ica win32 qguide pdf Figure3 Citrix Program Neighborhood Use the Find New Application Set wizard to create new application set connections Viewing Client Information Client Information is available to Users and Administrators Use the Client Information dialog box available by clicking Client Information in the A Programs menu to view information about the thin client the information shown in the dialog box varies for different thin clients and software releases For example clicking the General tab displays thin client information such as the Website Product Name Product ID Version Windows XPE Version Ethernet MAC Address Wireless MAC Addr
76. next system reboot The file or directory path must be an absolute path starting with fbwfmgr removeexclusion C file or dir path Removes the file or the directory from the exclusion list of the volume That is the file or directory is included within the protection of the File Based Write Filter The removal of the exclusion will take effect after the next system reboot The file or directory path must be an absolute path starting with fbwfmgr overlaydetail Displays the list of files and directories that are modified along with the size of memory used by the File Based Write Filter to cache the modified data of the file or directory and the number of open handles to it J Caution Do not attempt to flush while a flush is currently being performed Administrative Utilities and Settings 45 Enabling and Disabling the File Based Write Filter Using the Desktop Icons For convenience the File Based Write Filter Enable and Disable icons are present on the Administrator desktop Use these icons to enable or disable the File Based Write Filter File Based Write Filter Enable Icon Double clicking this icon enables the File Based Write Filter This utility is similar to running the ow mgr enable command line option as described in Running File Based Write Filter Command Line Options However double clicking this icon immediately restarts the system and enables the File Based Write Filter The File Based Write Filter st
77. nged to one known only by the Administrator immediately upon receipt of the thin client System Administration 67 Figure 40 WinVNC Current User Properties Tight NC Server Current User Properties Server Hooks Display Query Administration Incoming connections Display or port numbers to use Accept socket connections Auto Display Primary password ii C Ports 5800 View only password e Input handling When last client disconnects Block remote input events Do nothing Block remote input on local activity C Lock workstation Eres C Logoff workstation Nolocal input during client sessions Enable file transfers Blank screen on client connections Remove desktop wallpaper NP Before a remote machine on which VNC Viewer is installed can access a thin client The IP address or valid DNS name of the thin client that is to be operated monitored must be known by the remote administrator user This IP address can be obtained from the Details area Local Area Connection of the Network Connections dialog box accessed by clicking Start Control Panel Network Connections clicking the Local Area Connection icon and scrolling down to the Details area in the left pane Note To obtain the IP address of an administrator thin client hover the mouse arrow over the VNC icon in the system tray of the Administrator taskbar A password for an administrator
78. nnection Details dialog box Figure 42 VNC Connection Options Connection Options Preferred encoding C Tight C ZlibHex mix Hextile C Zlib pure CoRRE RRE C Raw Allow CopyRect encoding Custom compression level E level 1 fast 9 best Allow JPEG compression E quality poor S best Misc v Request shared session Deiconify on Bell Disable clipboard transfer Mouse Emulate 3 Buttons with 2 button click Swap mouse buttons 2 and 3 Mouse cursor Track remote cursor locally C Letremote server deal with mouse cursor C Don t show remote cursor Display Restrict pixels to 8 bit for slow networks View only inputs ignored Full screen mode Scale by Im A fi experimental OK Cancel Note The VNC Connection Options dialog box varies for different VNC software releases Configure using the following general guidelines Preferred encoding options Normally the VNC Viewer requests CopyRect Hextile CORRE and RRE in that order The selection alters this behavior by specifying the encoding method to be used before any of the others are tried Allow CopyRect encoding When selected VNC Viewer informs the VNC Server it can cope with CopyRect encoding Request shared session When you make a connection to a VNC Server all other existing connections are normally closed This option requests that they be left open allowing you
79. nnections 16 Chapter 3 Logging Off Shutting Down and Restarting Use the Shut Down menu to log off shut down restart or place the thin client in stand by all options are available to use by clicking Start Shut Down You can also log off or shut down the thin client using the Windows Security window opened by using CTRL ALT DEL key combination If automatic logon is enabled when you log off without shutting down the thin client immediately logs on to the default User desktop For instructions on logging on as a different user refer to Logging On The following utilities are affected by logging off restarting and shutting down the thin client File Based Write Filter cache If you make changes to system configuration settings and want them to persist after a reboot you must flush the files of the File Based Write Filter cache during the current system session Otherwise the new settings will be lost when the thin client is shut down or restarted The File Based Write Filter cache contents are not lost when you simply log off and on again as the same or different user that is you can flush the files of the File Based Write Filter cache after the new logon and still retain the changes For instructions on flushing refer to Setting the File Based Write Filter Controls For general information about the File Based Write Filter refer to Using the File Based Write Filter FBWF Y Note A Us
80. of seconds before automatic rebooting will occur Default value 95 Minimum value 55 Maximum value 95 Reboot Time Delay in seconds Shows the number of seconds that will lapse before system reboot in the Warning 2 96 case of cache overflow Advanced Cache Settings area includes options to allow you to improve the effectiveness of cache memory Cache Compression Cache Pre allocation or None Defaults Allows you to reset the Cache Limit and Warning Settings area and the Advanced Cache Settings area to their default values File Commit area includes File Path Allows you to add remove and commit files to the underlying media delete a file path from the list if the file is not to be committed The system will not restart the thin client The changes are committed immediately Current Session Exclusion List area includes File Directory Path Allows you to add and remove a file or directory to or from the exclusion list for the next session retrieves the list of files or directories that are write through in the current session the title of the pane is shown as Current Session Exclusion List or the Next Session retrieves the list of files or directories that are write through for the next session the title of the pane is shown as Next Session Exclusion List The system will not restart the thin client and the changes are not committed until an administrator restarts the thin client manually Administrative
81. ogon An administrator can log on and use Winlog found in the administrator Control Panel to enable or disable Auto Logon and to change the default User name Password and Domain for a thin client Only an administrator can change the Auto Logon properties of a thin client Note To save any configurations you make on a thin client to persist after a thin client reboot for example Auto Logon properties be sure to disable the File Based Write Filter before your configurations to the thin client and then enable the File Based Write Filter after your configurations as described in Configuring the Thin Client Manual Log on When automatic logon is not enabled the Log On to Windows dialog box displays upon thin client startup Use the following guidelines Fora User account the factory default User name and Password are both User For an Administrator account the factory default User name and Password are both Administrator YA Note Passwords are case sensitive User names are not case sensitive Configuring the Thin Client While Users can make some configuration modifications to the thin client that are not lost when you simply log off and on again as the same or different user only administrators can modify thin client configurations to persist after a thin client reboot Use the following guidelines 1 Log on as an administrator If this is an initial logon to the thin client or you are logging
82. omatically try next server Auto syne at program startup Exit after time has been synced 4 Using VMware View Client to Connect to a Virtual Desktop VMware View Client is available to Users and Administrators Use the VMware View Client dialog box available by clicking VMware VMware View Client in the A Programs menu click gt gt to open the extended menu of the dialog box to connect to a virtual desktop Figure 10 VMware View Client extended view A VMware View Client J VMware View Enter the host name or IP address of the View Connection Server Connection Server Port Leave blank For default 551 Lise secure connection SSL Auto connect C Always connect to this server at startup Use the following guidelines 1 In the Connection Server drop down menu enter the host name or IP address of a View Connection Server and click Connect 2 Enter the name and password for an entitled user select the domain and click Login 3 Select a desktop from the list provided and click Connect VMware View Client attempts to connect to the specified desktop After you are connected the client window appears A Note Information on using VMware View Client can be found on the VMware Web site at http www vmware com Getting to Know the Extended Features 23 Accessing the Extended Features of the Administrator Control Panel This section provides an overview
83. on tight Session password VNC Cancel 5 Enter the Session password of the thin client that is to be operated monitored this is the password used in the WinVNC Current User Properties dialog box of the thin client and click OK The thin client that is to be operated monitored will be displayed in a separate window on the remote machine on which VNC Viewer is installed Use the mouse and keyboard on the remote machine on which VNC Viewer is installed to operate the thin client that is to be operated monitored just as you would if you were operating it locally 70 6 This page intentionally blank Figures User desktop example 14 Administrator desktop example 75 Citrix Program Neighborhood 18 Internet Explorer 19 Remote Desktop Connection expanded view example 19 Odyssey Client Manager 20 Ericom PowerTerm Session Manager 20 Ericom PowerTerm TEC and Connect 27 Neutron extended view 27 VMware View Client extended view 22 Administrator Control Panel 23 Administrative Tools 24 Component Services 24 Event Viewer 25 Services 25 Local Users and Groups 26 WinVNC Current User Properties 26 Custom Fields 27 Display Properties 28 Dual Video RAM 28 Ramdisk Configuration 30 WDM Properties 32 Winlog 32 Disable Odyssey 33 Wireless Network Connection Properties 34 Wireless Network Properties EAP TLS 34 Smart Card or other Certificate Pro
84. or information on a command use bw mgr help command For example for information on addvolume enter the following fowfmgr help addvolume fbwfmgr With no arguments Displays the File Based Write Filter configuration for the current and the next session fbwfmgr enable Enables the File Based Write Filter after the next system restart The File Based Write Filter status icon is green when the File Based Write Filter is enabled fbwfmgr disable Disables the File Based Write Filter after the next system restart The File Based Write Filter status icon remains red while disabled fbwfmgr commit C file path Commits the changes made to the file to the underlying media Note that there is a single space between volume name and file path The file path must be an absolute path starting with For example to commit a file c Program Files temp txt the command would be bw mgr commit C Program Files temp txt fbwfmgr restore C file path Discards the changes made to the file that is it restores the file to its original contents from the underlying media The file path must be an absolute path starting with If the file was deleted it will be recovered fbwfmgr addexclusion C file or dir path Adds the file or the directory to the exclusion list of the volume That is the file or directory is removed from the protection of the File Based Write Filter The exclusion will take effect after the
85. ormation refer to Setting Ramdisk Size For information about using the Z drive with roaming profiles refer to Participating in Domains Drive C and Flash Drive C is the on board non volatile flash memory It is recommended that you avoid writing to drive C Writing to drive C reduces the size of the flash If the flash size is reduced to under 3 MB the thin client will become unstable J Caution It is highly recommended that 3 MB of flash memory be left unused If the free flash memory size is reduced to 2 MB the thin client image will be irreparably damaged and it will be necessary for you to contact an authorized service center to repair the thin client The File Based Write Filter if enabled protects the flash from damage and presents an error message if the cache is overwritten However if this message occurs you will be unable to flush files of the File Based Write Filter cache and any thin client configuration changes still in cache will be lost For information on the role of NetXClean in keeping the flash memory clean refer to Understanding the NetXClean Utility Items that are written to the File Based Write Filter cache or directly to the flash if the File Based Write Filter is disabled during normal operations include Favorites Created connections Delete edit connections Administrative Utilities and Settings 49 Mapping Network Drives Users and administrators can map network drives However
86. ou are using Internet Authentication Service IAS Using PEAP Fast Reconnect When clients connect to an 802 11 wireless network the authenticated session has an expiration interval configured by the network administrator to limit the duration of authenticated sessions To avoid the requirement for authenticated clients to periodically re authenticate and resume a session you can enable the fast reconnect option PEAP supports fast reconnect as long as each wireless access point is configured as a client of the same IAS RADIUS server In addition fast reconnect must be enabled on both the wireless client and the RADIUS server When PEAP fast reconnect is enabled after the initial PEAP authentication succeeds the client and the server cache TLS session keys When users associate with a new wireless access point the client and the server use the cached keys to re authenticate each other until the cache has expired Because the keys are cached the RADIUS server can quickly determine that the client connection is a reconnect This reduces the delay in time between an authentication request by a client and the response by the RADIUS server It also reduces resource requirements for the client and the server If the RADIUS server that cached the session keys is not used full authentication is required and the user is again prompted for credentials or a PIN This can occur in the following situations The user associates with a new wirel
87. permits remote administration of the thin clients and provides local maintenance functions Additional Addons are available that support a wide range of specialty peripherals and features for environments needing a secure Windows user interface with 32 bit Windows compatibility Session and network services available on enterprise networks may be accessed through a direct intranet connection a dial up server or an ISP which provides access to the Internet and thus permits the thin client to connect to an enterprise virtual private network VPN server About this Guide This guide is intended for administrators of Wyse thin clients running Microsoft Windows XP Embedded It provides information and detailed system configurations to help administrators design and manage a Wyse thin client environment Depending on your hardware and software configurations the figures you see may be different than the example figures shown in this guide This guide supplements the standard Windows XP and Windows XP Embedded documentation supplied by Microsoft Corporation It explains the differences enhancements and additional features provided by Wyse with the thin client It does not attempt to describe the standard features found in Windows XP and Windows XP Embedded XP Embedded help can be accessed from the Microsoft Help and Support Web site at http support microsoft com default aspx Organization of this Guide This guide is organized as follows
88. perties EAP TLS 35 Wireless Network Connection EAP TLS 36 Wireless Network Properties PEAP MS CHAP v2 36 Protected EAP Properties PEAP MS CHAP v2 37 EAP MSCHAPv2 Properties PEAP MS CHAP v2 37 Enter Credentials PEAP MS CHAP v2 38 File Based Write Filter Control 45 WinPing 50 FTP Addon Installer dialog box manual example 56 FTP Addon Installer dialog box automatic example 57 WSUS 2 0 Reports Tab 64 WSUS 3 0 Management Console 65 System Settings Change message 66 WinVNC Current User Properties 67 VNC Connection Details 67 VNC Connection Options 68 VNC Authentication 69 72 Tables 3 DHCP Options 5 WSUS Log Format 61 WSUS Components 61 7 Administrators Guide Wyse Thin Clients Based on Microsoft Windows XP Embedded Issue 081309 Written and published by Wyse Technology Inc August 2009 Created using FrameMaker and Acrobat
89. propriate virtual desktop physical desktop or terminal server View Agent a software service that is installed on all guest virtual machines physical Systems or terminal servers in order to allow them to be managed by View Manager The agent provides features such as RDP connection monitoring virtual printing remote USB support and single sign on View Client a locally installed software application that communicates with View Connection Server in order to allow users to connect to their desktops using Microsoft Remote Desktop Protocol RDP View Client with Offline Desktop experimental a version of View Client that is extended to support the Offline Desktop feature which allows users to download virtual machines and use them on their local systems View Portal a Web based version of View Client supported by multiple operating systems and browsers View Administrator a Web application that allows View Manager administrators to configure View Connection Server deploy and manage desktops control user authentication initiate and examine system events and carry out analytical activities View Composer a software service that is installed on the VirtualCenter server in order to allow View Manager to rapidly deploy multiple linked clone desktops from a single centralized base image Implementing View Client Support on Wyse Thin Clients There are two ways to implement View Client support on Wyse thin clients running Window
90. r in Windows 2000 or 2003 by setting the RefusePasswordChange registry entry to a value of 1 on all domain controllers in the domain instead of on all workstations Wyse thin clients will still attempt to change their passwords every 30 days but the change will be rejected by the server Note On Windows NT 4 0 domain controllers you must change the RefusePasswordChange registry entry to a value of 1 on all Backup Domain Controllers BDCs in the domain before you make the change on the Primary Domain Controller PDC Failure to follow this order will cause event ID 5722 to be logged in the event log of the PDC If you set the RefusePasswordChange registry entry in the Windows 2000 or 2003 Domain Controller to a value of 1 the replication traffic will stop but not the thin client traffic If you also set the DisablePasswordChange registry entry to a value of 1 in the thin client both thin client and replication traffic will stop Administrative Utilities and Settings 43 Disabling the machine account password change on the thin client To disable the machine account password change on the thin client 1 Start the Registry Editor by clicking Start Run entering regedit in the Open text box and then clicking OK 2 Locate and click the following registry subkey HKEY LOCAL MACHINENSYSTEMNCurrentControlSetNServicesNNetlogon VP arameters 3 In the right pane click the DisablePasswordChange en
91. s XP Embedded For the Windows XP Embedded WFR2 software release View Client support is provided as part of the XP Embedded image by including the XP Embedded View Client component For the Windows XP Embedded WFR1 software release View Client support can be provided using a Wyse Device Manager WDM package to push the View Client to the Wyse thin clients Note The View Client requires 9 MB of space in the flash memory of the thin client Y Note You must install Microsoft Remote Desktop Connection Terminal Services Client 6 0 or later on the thin client before pushing the View Client WDM package to a thin client with an XP Embedded SP2 WFR 1 image 10 2 This page intentionally blank Getting Started This chapter provides information to help you quickly get started using your thin client It describes basic thin client functions and provides instructions on setting up the thin client for you and your users What Happens When You Turn on Your Thin Client What you see initially when you turn on or reboot a thin client depends on the method of access to the enterprise intranet and how the network administrator has set up a user account In addition with WDM software a thin client can also be turned on remotely using the Wake On LAN feature Logging On After creating users as described in Managing Users and Groups with User Manager administrators can configure a user account to logon a
92. s de la classe A prescrites dans le R glement sur le brouillage radio lectrique dict par le Minist re des Communications du Canada Class B This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le Minist re des Communications du Canada Wireless Usage and Requirements Radio transmitting type devices RF module are present in models with the wireless option These devices operate in the 2 4 GHz band i e 802 11b g WLAN amp Bluetooth As a general guideline a separation of 20 cm 8 inches between the wireless device and the body for use of a wireless device near the body this does not include extremities is typical This device should be used more than 20 cm 8 inches from the body when wireless devices are on and transmitting Some circumstances require restrictions on wireless devices Examples of common restrictions include When in environments where you are uncertain of the sanction to use wireless devices ask the applicable authority for authorization prior to use or turning on the wireless device Every country has different restrictions on the use of
93. s to the Internet from which the thin client accesses an enterprise PPTP VPN server that connects to the enterprise intranet 4 2 PPTP VPN PPTP Point to Point Tunneling Protocol is a network protocol that enables the secure transfer of data between a remote client in this case the thin client and an enterprise server environment by creating a virtual private network VPN across TCP IP based data networks such as the Internet It provides a password protected path through the enterprise firewall to the enterprise server environment in which the network and session services required by thin clients reside The New Connection Wizard available by clicking Start Control Panel double clicking the Network Connections icon and then clicking the Create a new connection link can be used to configure and invoke a VPN connection An Internet Service Provider ISP must be available to provide access to the Internet Any of the standard means of connecting to the ISP may be used such as a dial up modem cable modem and DSL modem The connection to the ISP must be established first before contacting the enterprise PPTP VPN server This includes dial up access as well as direct access through the cable modem and DSL modem paths For more information on the New Connection Wizard refer to documentation on the Microsoft Web site at http www microsoft com Understanding How to Configure Your Network Services Network services
94. sktop Connection dialog box available by clicking Remote Desktop Connection in the A Programs menu or double clicking the Remote Desktop Connection desktop icon to establish and manage connections to remote applications The standard version default is used for a single monitor display while the Span version can be used when extending a single session to two monitors for dual monitor capable thin clients If you find that the File Based Write Filter cache is becoming too full you can disable Bitmap caching in the Experience tab For information on using Remote Desktop Connection refer to the Microsoft documentation at http www microsoft com Figure 5 Remote Desktop Connection expanded view example 5 Remote Desktop Connection Remote Desktop Connection General Display Local Resources Programs Experience Advanced Logon settings Enter the name of the remote computer Computer User name The computer name field is blank Enter a full remote computer name Connection settings Save the current connection settings to an ADP file or open a A saved connection Save Save pen J Heb Options lt lt 4 Using the Odyssey Client Manager If purchased and installed the Odyssey Client Manager is available to Users and Administrators Clicking Start All Programs Funk Software Odyssey Client Odyssey Client Manager or dou
95. sktop Protocol allows a thin client to execute Windows applications within a Windows GUI environment even though they are actually being executed on the server Use the instructions accompanying these products to install them and make sessions and applications available to the thin clients sharing the server environment If a Windows 2000 2003 or 2008 Server is used a Terminal Services Client Access License TSCAL server must also reside somewhere accessible on the network The server will grant a temporary 120 day license on an individual device basis Beyond the temporary 120 day license you must purchase TSCALs and install them on the TSCAL server you will not be able to make a connection without a temporary or permanent license Establishing a Server Environment Using VMware View Manger Services VMware View Manager is a desktop management solution that enables system administrators to provision desktops and control user access Client software securely connects users to centralized virtual desktops back end physical systems or terminal servers A Note Information on installing and configuring View Manager can be found on the VMware Web site at http www vmware com View Manager consists of the following major components View Connection Server a software service that acts as a broker for client connections by authenticating and then directing incoming remote desktop user requests to the ap
96. t is not installed or if a newer version is available for an Addon that is already installed the thin client reboots to disable the Write Filter and performs the required installation or upgrade of an Addon After the installation is complete the thin client reboots to enable the Write Filter YA Note The FTP Addons utility will automatically checks for newer versions of all Addons in the Auto add on upgrade list each time the client restarts System Administration 59 Uninstalling Addons Using the FTP Addon Installer You can use the FTP Addon Installer dialog box to uninstall the thin client Addons that have been installed with the FTP Addons utility Use the following guidelines 1 Log in as an administrator and open the FTP Addon Installer dialog box Start Control Panel FTP Addons 2 Select the Addon to be uninstalled from the Addon List 3 Click Uninstall The thin client reboots to disable the Write Filter the Addon is uninstalled and then the thin client reboots to enable the Write Filter Note If you uninstall an Addon that is included in the Auto add on upgrade list that Addon will be automatically removed from the list J Caution If you remove an Addon using the Windows Add or Remove Programs utility after disabling the Write Filter the thin client must be rebooted once to update the Addon List in the FTP Addon Installer dialog box and enable the Write Filter Using Windows Server Upda
97. te Services WSUS on a Thin Client This section describes how to use WSUS to automatically deploy software updates on a Wyse thin client running Windows XP Embedded Before using WSUS to deploy software updates the server must be properly configured for WSUS Configuring the Thin Client for WSUS The default Windows XP Embedded installation on a thin client does not allow users who are not administrators to receive update notifications To check the update notification status on a thin client do the following 1 On the thin client click Start Run In the Run box enter gpedit msc 2 Navigate to Computer Configuration then Windows Components then Windows Update If the Allow non administrators to receive update notifications option or GPO does not appear you need to modify the wuau adm file on the thin client To modify the wuau adm file to allow non administrators to receive update notifications follow these steps 1 Disable the Write Filter on the thin client 2 Copy the wuau adm file from the Windows 2003 server or from the Windows XP operating system into the c windowsiinf folder 3 Enable the Write Filter on the client Y Note The thin client must be part of a group or GPO configured on the server that distributes the updates 6 Automatic Software Updates on Wyse Thin Clients Using WSUS This section describes three ways to automatically deploy software updates on thin clients using WSUS
98. th a wireless access point Typically wireless access points are located at several locations in the enterprise within range of the wireless adapters and directly connected to the enterprise intranet For more information on configuring wireless network devices or the optional thin client internal wireless feature refer to Configuring Wireless Local Area Network LAN Settings and Configuring the Internal Wireless Feature PPPOE Thin client support for PPPoE is intended for devices which connect to the Internet directly from remote locations The New Connection Wizard available by clicking Start Control Panel double clicking the Network Connections icon and then clicking the Create a new connection link can be used to configure and invoke a PPPoE connection Once connected all packets are through a PPP connection over Ethernet to the DSL modem For more information on the New Connection Wizard refer to documentation on the Microsoft Web site at http Awww microsoft com Dial up Modem A dial up modem can be used with the thin client to access a dial up server The dial up server must be a Microsoft Remote Access Server or another server that supports industry standard protocols The dial up server can provide either of the following methods of access to the enterprise intranet Anenterprise dial up server will directly connect to the enterprise intranet An Internet Service Provider ISP dial up server simply provides acces
99. the Wireless Network Connection Properties dialog box Figure 25 Wireless Network Connection Properties qum SX ten erected Teedes LFF Ure indoor to cordium sarees need alate remot Tecra dorrea tam fred na sisman wees tinh eh be bn me ther rees a Vie riis Q Paimen retest Aurei conned v sealable veio nthe E 2 gnc inne 2 Wireless ges Manti Len do srg sa mats setanah em or Cecil Cx cmm start woes etm Con SOM vmm 4 Select the Wireless Network tab and then select the Use Windows to configure my wireless network settings check box 5 Click OK and continue with Configuring Wireless Thin Clients for EAP TLS Authentication Smart Card or other Certificate or Configuring Wireless Thin Clients for PEAP MS CHAP v2 Configuring Wireless Thin Clients for EAP TLS Authentication Smart Card or other Certificate 1 Right click Wireless Network Connection and select Properties to open the Wireless Network Connection Properties dialog box 2 Select the Wireless Network tab and then click Add to open the Wireless Network Properties dialog box Figure 26 Wireless Network Properties EAP TLS ge otn Seer mere rrt etum tam TG am Getting to Know the Extended Features 35 Click the Association
100. the following measures e jReorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Shielded interconnect cables and shielded AC power cable must be employed with this equipment to insure compliance with the pertinent RF emission limits governing this device Changes or modifications not expressly approved by the system s manufacturer could void the user s authority to operate the equipment bd Caution Modifications made to the product unless expressly approved by Wyse Technology could void the user s authority to operate the equipment Regulatory Compliance for Thin Clients Canadian Basic EMC and Safety Requirements Wyse thin clients are compliant with the regulatory requirements in the regions listed below U S A FCC Part 15 class B Canada CAN CSA C22 No 60950 Europe EN 55022 class B EN 61000 3 2 class A EN 61000 3 3 EN 90650 1 2000 ALL DOC Notices Class A This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num rique
101. to share the desktop with someone already using it Deiconify on Bell Often a beep will sound because you are being notified of something such as e mail arriving or a compilation finishing This selection causes a minimized VNC Viewer to be restored when the bell character escape sequence is received Disable clipboard transfer Clipboard changes caused by cutting or copying at either the VNC Viewer or the VNC Server are normally transferred to the other end This option disables clipboard transfers Emulate 3 Buttons with 2 button click When selected users with a two button mouse can emulate a middle button by clicking both buttons at once Swap mouse buttons 2 and 3 Generally selected by left handed persons Restrict pixels to 8 bit for slow networks When selected reduces color depth for better transmission speed View only inputs ignored Select this option if you only want to monitor the desktop of the remote thin client but do not want to operate it using the keyboard and mouse Full screen mode Causes the connection to start in full screen mode System Administration 69 3 In the VNC Server box of the Connection Details dialog box enter the IP address or valid DNS name of the thin client that is to be operated monitored followed by a colon and 0 For example snoopy 0 or 132 237 16 238 0 4 Click OK to open the VNC Authentication dialog box Figure 43 VNC Authentication VNC Authenticati
102. try 4 On the Edit menu click Modify 5 In the Value data text box enter a value of 1 and then click OK 6 Quit the Registry Editor Disabling the machine account password change in Windows NT 4 0 or in Windows 2000 or 2003 To disable the machine account password change in Windows NT 4 0 or in Windows 2000 or 2003 1 Start Registry Editor by clicking Start Run entering regedit in the Open text box and then clicking OK 2 Locate and click the following registry subkey HKEY LOCAL MACHINENSYSTEMNCurrentControlSetNServicesNNetlogon VP arameters 3 On the Edit menu point to New and then click DWORD Value 4 Enter RefusePasswordChange as the registry entry name and then click ENTER 5 On the Edit menu click Modify 6 In the Value data text box enter a value of 1 and then click OK 7 Quit the Registry Editor 5 Running File Based Write Filter Command Line Options There are several command lines you can use to control the File Based Write Filter command line arguments cannot be combined Caution Administrators should use NT file security to prevent undesired usage of these commands Use the following guidelines for the command line option for the File Based Write Filter you can also use the commands if you open an Command Prompt window by entering command in the Run box If you open a Command Prompt window and enter owfmgr all available commands are displayed F
103. utomatically or require manual logon with user credentials User name Password and Domain as described in Enabling and Disabling Automatic Logon Using Winlog Note Automatic logon to a User desktop is enabled on the thin client by default To log on as an administrator log off the User desktop while holding down the SHIFT key to display the Log On to Windows dialog box and use your administrator credentials to log on default User name and Password are both Administrator Caution For security purposes it is recommended that all default passwords be changed on all thin clients be sure to remember any new administrator password as you will not be able to log on as an administrator without it Only an administrator can log on to a thin client and change passwords by using the CTRL ALT DEL key combination to open the Windows Security window clicking Change Password and then using the Change Password dialog box Be sure to disable the File Based Write Filter before you change a password on the thin client and then enable the File Based Write Filter after your change as described in Configuring the Thin Client 12 Chapter 3 Automatic Logon Automatic logon to a User desktop is enabled on the thin client by default If you want to log on as a different user while Auto Logon is enabled log off the current desktop while holding down the SHIFT key to display the Log On to Windows dialog box and use your credentials to l
104. vices Local Getting to Know the Extended Features 25 Viewing Events Double clicking the Event Viewer icon opens the Event Viewer window This tool displays monitoring and troubleshooting messages from Windows and other programs Figure 14 Event Viewer Event Viewer Eile Action View E BH Event Viewer Local Event Viewer Local Name Type Description Size fy Application Log Application Error Records 64 0 KB Internet Explorer isl Security Log Security Audit Records 64 0 KB iil System Log System Error Records 64 0 iil Internet Explorer Log Custom Log Error Records i Application Managing Services Double clicking the Services icon opens the Services window This window lists the services installed on the thin client VNC Server and Client Clean up NetXClean are two services which may need to be stopped or restarted by a thin client administrator and are discussed in Administrative Utilities and Settings VNC Server and Client Clean up NetXClean can be stopped using the Task Manager Figure 15 Services i Services Eile Action View u Services Local Select an item to view its description Name Description Status Startup Type Log On As SRy NET Runtime Opti Microsoft Manual Local System Sia Alerter Notifies sel Disabled Local Service Ss Application Layer Provides s Started Manual Local Service Sa Application Manage Provides s Manual Local
105. wireless devices Since your system is equipped with a wireless device when traveling between countries with your system check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country e Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device Will void the authorization to use it Please contact the manufacturer for service Device Power Supply For use with external power supply included in the shipping carton Caution Replace power adapter with the same or a certified equivalent model supplied by the manufacturer Model Cx0 Thin Client Product C90LE For use with External Power Supply Model PA 1031 0 or DA 30E12 or certified equivalent model supplied by the manufacturer rated 12Vdc 2 5A Model H12V Mobile Thin Client Products X90 X90e For use with External Power Supply Model 0335A2065 or certified equivalent model supplied by the manufacturer rated 20Vdc 3 25A Model RxOL Thin Client Product R90L For use with External Power Supply Model 033541965 or certified equivalent model supplied by the manufacturer output rated 19Vdc 3 42A Model RxOLE Thin Client Product R90LE For use with External Power Supply Model 033541965 or certified equivalent model supplied by the manufacturer output rated 19Vdc 3 42A Model SXO0 Thin Client Product S90 For use with External Power Supp
106. xisting users be configured to prevent writing to the local file system For the same reason it is also recommended that extreme care be exercised when changing configuration settings of the factory installed applications Use the following guidelines example of adding a user to the Administrator group J Caution Be sure to flush the files of the File Based Write Filter cache during the current system session in which an account is modified 1 Log in as an administrator and open the User Manager Start Control Panel Administrative Tools User Manager 2 Click the Users folder double click on a user to open the User Properties dialog box and then click the Member of tab 3 Click Add to open the Select Groups dialog box 4 Enter Administrators in the Enter the object names to select box to enable the Check Names command button 5 Click Check Names and then click OK The user is now a member of both the Administrator and User groups Creating New Groups Only administrators can create new groups locally or remotely through VNC However due to local flash disk space constraints the number of additional groups should be kept to a minimum bd Caution Be sure to flush the files of the File Based Write Filter cache during the current system session in which a new account is created Use the following guidelines 1 Log in as an administrator and open the User Manager Start Control Panel Administrative

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