White Rodgers SuperStat Pro Programmable Thermostat Refrigerator User Manual
Contents
1. 52 U upper limit temperature 35 usage information 29 V vacation mode 41 W wrong time 33 SuperStat Pro User Guide2. Ed E m d the hold This action clears both temporary and permanent holds on heating and cooling STG 1 SuperStat Pro User Guide 25 26 SuperStat Pro User Guide Critical Event Periods Critical event periods are periods of time when PowerCentsDC would like you to use less energy For critical peak pricing or critical peak rebate customers a Critical Event period is the same as a critical peak period where you should use less energy to save money on your electric bill For hourly pricing customers it means the hourly energy price 1s high and you should use less energy to save money on your electric bill To initiate a Critical Event period PowerCentsDC sends a radio signal to your thermostat to override your settings Your thermostat indicates that a Critical Event period is in effect by turning On the green light to the right of the arrow buttons The light stays On for the duration of the Critical Event period Note During a Critical Event you may also see the word SAVE appear on the thermostat display There will be a limited number of Critical Events each year For critical peak pricing and critical peak rebate customers the hours for Critical Events are e June September 2 pm 6 pm e November February 6 am 8 am and 6 pm to 8 pm Critical Events will not be called in the other months of the year For hourly pricing customers the hours may vary You will be notified about high prices a day in advance N
3. button again The display shows minutes flashing Press and hold the up arrow 2 or down arrow gt button until you reach the correct minutes SuperStat Pro User Guide Setting the Current Day and Time Quick Guide Step Description Thermostat Display Day of week will flash DAY Press the DAY PERIOD button The display shows the da PERIOD Press once 5 nd d of week flashing IR A Press to select the 6 Press and hold the up arrow gt or down arrow button v day of week until you reach the current day of the week RUN E qe Press once Press the RUN button to save your settings SuperStat Pro User Guide 11 Replacing the Batteries in Your Thermostat If BATT appears on your thermostat display the batteries are low and need to be replaced Batteries are not required to keep your programming or menu data However with batteries installed your thermostat will maintain the time and continuously display the temperature during a loss of AC power Required Battery Type Install batteries here AA alkaline batteries IF s a zu 5 E TO LU pi P SuperStat Pro User Guide Replacing the Batteries in Your Thermostat Quick Guide SYSTEM Press until OFF is displayed Remove cover Install batteries SYSTEM Press to select the desired mode SuperStat Pro User Guide Step Description Turn the system off by pressing the SYSTEM button 1 one or more times until OFF i
4. displayed call Customer Service toll free at 1 888 232 5949 For heat pump check and reset the breaker for heat pump compressor Temporary temperature hold UP or DOWN buttons will not work The thermostat may have been turned off Press the SYSTEM button to place it in cooling or heating mode then retry SuperStat Pro User Guide Troubleshooting Assistance Guide Equipment continued Customer Service Toll Free 1 888 232 5949 Cooling will not come On Make sure system is set to COOL mode Press the SYSTEM button until the COOL icon is displayed If the display on the thermostat 1s blank verify that the air handler breaker is not tripped and that the indoor air handler is being powered Also verify that the outdoor compressor breaker is not tripped For a gas furnace check for power to the outlet that provides 120v to the indoor fan at the heater closet If the outlet is powered and the thermostat display is still blank call Customer Service toll free at 1 888 232 5949 If air conditioner just shut off or had a power interruption wait 5 or 6 minutes until the compressor safety time out delay is passed In COOL mode set the cool setpoint temperature to at least 4 degrees lower than the current room temperature Wait 5 or 6 minutes to get past the 5 minute minimum safety delay period If STG 1 icon 1s displayed and cool does not come On schedule a cooling and heating contractor service call If STG 1 icon is not displa
5. e Heating Cooling equipment has an internal fan overrun where the fan continues to run after the heating or cooling unit turns off Typical fan overrun times are 1 2 minutes following the heat or cool system shut down Fan will not turn On Some heating and cooling equipment especially gas furnaces have a built in time delay before the fan 1s activated plenum switch or fan timer It may take up to 90 seconds A temperature sensor in the top of the air handler activates the fan on a gas furnace Set the heating setpoint 5 degrees above the room temperature Wait 5 minutes for the fan to be activated If the fan does not activate call your heating and cooling contractor Customer Service Toll Free 1 888 232 5949 43 Troubleshooting Assistance Guide Equipment continued 44 Heat will not come On Make sure system is set to heat mode Press the SYSTEM button until the HEAT icon is displayed If the display on the thermostat 1s blank verify that the air handler breaker is not tripped and that the indoor air handler is being powered If the display 1s still blank call Customer Service toll free at 1 888 232 5949 In HEAT mode set the heat setpoint temperature to at least 4 degrees higher than the current room temperature Wait 5 or 6 minutes to get past the 5 minute minimum safety delay period If the STG 1 icon 1s displayed and heat does not come On schedule a cooling and heating contractor service call If the STG 1 icon is not
6. needed 37 Troubleshooting Assistance Guide Programming continued 38 Thermostat does not follow programmed times e The thermostat has an intelligent algorithm Energy Recovery Management that automatically starts the heating cooling system before the scheduled start time so that the desired temperature is reached at the scheduled start time e The thermostat maybe set in the Hold override mode Press RUN to reset the hold and go back to the programmed setpoint e Recheck program for current setting versus the program settings e Make sure AM and PM are correct for each period in the program In program mode the time or temperature displays Display of dashes during programming means that there are different values programmed into the days within the selected group of days For example if you are programming the weekdays Monday Friday together as a group and Monday has a different setpoint or start time the display will show the dashes in the respective locations To overwrite the value so that all days are the same simply press the TIME SET button until the right element time or setpoint is flashing press the UP DOWN arrow buttons to set the value This will overwrite the entire group to the same value SuperStat Pro User Guide Troubleshooting Assistance Guide The house is too warm or too cold Programming e If the setpoint equals the room temperature press the UP DOWN arrow buttons to c
7. to select the desired mode e When heating is selected HEAT is displayed e When cooling is selected COOL is displayed e When auto changeover mode is selected HEAT and COOL are both displayed e When emergency heat is selected EMER HEAT is displayed EMER flashes e When the system is Off OFF displays to the left When heating or cooling is called compressor turned On STG 1 or STG 1 2 will display depending on how many speeds your heating cooling system is capable of using Thermostat Display Cooling On B20 10 System Off DEE 17 SuperStat Pro User Guide Setting the Current Day and Time Typically the current day and time on your thermostat will be set automatically by the system In case the system does not set the day and time you may need to set it yourself manually Quick Guide Step Description Thermostat Display Hour and AM PM will TIME flash SET Press twice 1 Press the TIME SET button twice The display shows the hour and AM or PM flashing Tn Press and hold the up arrow gt or down arrow button TIME Press to selectthe 9 until you reach the correct hour and AM or PM v Hout Note AM begins at midnight and PM begins at noon SuperStat Pro User Guide 9 Setting the Current Day and Time Quick Guide Step Description Thermostat Display TIME SE Press again AN Press to select the v minute 3 4 Minutes will flash Press the TIME SET
8. used DAY PERIOD Toggles between day of week and time period you want to program 4 SuperStat Pro User Guide PRGM SYSTEM Allows you to program Selects the mode in which you want the system to your thermostat operate cooling heating auto changeover emergency heat applies to heat pumps only or OFF PRGM STS TEM FAN FAN Controls your system s indoor fan For energy efficiency this is normally set to AUTO but can be set to ON TIME SET DEV MODE ON ALTO TIME SET DEVICE MODE Toggles between the period Toggles between COOL and start time and temperature HEAT for programming setpoint you want to program SuperStat Pro User Guide Thermostat Display Message Area Indicates the current period of the day AUX if strip heat in heat pump system is called and displays energy price estimated bill and energy usage information Time Temperature Setpoint Display alternates between the current time and the current temperature setpoint Day of the week Indicates the current day of the week HOLD Indicates a system temperature hold e Flashing HOLD temporary hold e Solid HOLD permanent hold Current Temperature Displays the current room temperature System indicator Indicates the current system status COOL Air conditioning HEAT Heat HEAT COOL Auto changeover EMER Emergency heat heat pump only SIG 1 Low speed of 2 stage compressor SIG 1 2 High speed of 2 st
9. 2 5949 Time is not Correct Wait for about one minute after power interruption for the system to reset the time If the time is still not correct after several minutes set the time manually as described on page 9 SuperStat Pro User Guide 33 Troubleshooting Assistance Guide Thermostat Display continued 34 Display is Flashing If flashing between time and temperature setpoint Normal operation for the unit If flashing COMM ERR call Customer Service toll free at 1 888 232 5949 If flashing AUX and 2 Normal operation With a heat pump indicates the resistance strip heat Aux is operating in conjunction with the heat pump compressor If 2 on lower right of display Normal operation For a two speed compressor indicates that the compressor is operating in the high speed If flashing HOLD Normal operation Indicates a temporary hold is in place Press RUN to reset The green light stays On it does not flash Green light next to the UP DOWN buttons Normal operation Indicates that a Critical Event is in effect The green light stays On it does not flash the UP DOWN buttons do not work If the green light is On and the buttons will not change the display your thermostat may need service Call Customer Service toll free at 1 888 232 5949 SuperStat Pro User Guide Troubleshooting Assistance Guide Thermostat Display Display numbers segments are fading out continued The thermostat requires servic
10. SuperStat Pro Programmable Thermostat User Guide EO s Se White PowerCentsDO werCentsg Copyright April 2008 Data drawings and other material contained herein are proprietary to Comverge Inc and may not be reproduced or duplicated in any form without the prior permission of Comverge Inc SuperStat is a registered trademark of Comverge Inc Thermostat manufactured in partnership with White Rodgers Contents Getting Started with Your Thermostat eese 3 OY CIA OWY EE EEE STS AS PD DP a P E E E EE 3 Thermostat BUON Sanidad a 4 Thermostat Dilo 6 Selecting Heating or Cooling cccsscssseescecsseeeseeesseessseesseesseesseeeeseeesseeeseesseeeesetess 7 setting the Current Day and Time ccccsscessssessessseesseeeseesseeesseeesseessseeseseeseeeessntess 9 Replacing the Batteries in Your Thermostat ococcoccccnoccncnononononnncornnonononononnncnnos 12 Resetting the FLTR Display coococcocccccoccnccocononononcornnoconononononcnnnnncornncnornncnnnncnnos 14 Programming Your Thermostat seeeeeeeeeeee eene nnne 15 Planmnag OUT PIO Maracas 16 Programming Heating and COO ING ccccccccccccoccninonononononccaroncnrnnoonnnonnncnroncaroncnnnos 18 A wea tecametane taste ube ae oe eee 22 Setting Temporary Holds 23 setting Permanent Folds iria AAA 24 Gleann o ROS anann 25 Critical Event Periods
11. age compressor SuperStat Pro User Guide Selecting Heating or Cooling Use the SYSTEM button to select your thermostat system mode The possible system modes are e Heating Displays on the thermostat as HEAT e Cooling Displays on the thermostat as COOL e Auto changeover see below Both HEAT and COOL icons are on e Emergency heat Displays EMER flashing and HEAT e Off Displays on the thermostat as OFF When heating or cooling is On STG 1 or STG 1 2 will display depending on how many speeds your heating cooling system 1s capable of using Auto Changeover Mode When the thermostat is in auto changeover mode it automatically switches between your heating and cooling programmed schedules to maintain your home temperature within your heating and cooling programs The thermostat will call for heating or cooling as needed but never both at the same time Auto changeover is convenient during the fall and spring when days may be cool in the early morning hours and hot in the afternoons Important e In auto changeover mode the programmed heat setpoint must be 2 degrees lower than the cool setpoint e Keep the windows in your home closed when auto changeover mode is in effect to avoid wasting heating or cooling energy SuperStat Pro User Guide 7 Selecting Heating or Cooling Quick Guide SYSTEM Press one or more times to select the desired mode Description Press the SYSTEM button one or more times
12. by pressing the SYSTEM button until OFF and HEAT COOL is displayed Customer Service Toll Free 1 888 232 5949 41 Troubleshooting Assistance Guide Holds 42 Hold override does not work A permanent Hold remains in effect independent of user schedule To clear a permanent hold go to the device screen idle screen and press RUN Temporary hold cannot be set e Make sure unit is set for Cool or Heat mode and try again to set the hold e fit still does not work call Customer Service toll free at 1 888 232 5949 Temporary hold disappears from the screen and allows the temperature to revert to the normal settings Normal operation A temporary temperature hold setpoint remains in effect until the next program time period begins A temporary hold is indicated by a flashing HOLD icon If a more permanent hold is desired press the HOLD button SuperStat Pro User Guide Troubleshooting Assistance Guide Equipment Fan will not turn Off e The thermostat fan setting may be in the On position In this position the fan will continuously run Change it to the Auto position e Thermostat may be currently calling for heat or cool This is normal operation Fan will turn off automatically once the heating cooling 1s satisfied if fan 1s in Auto mode e With fan in Auto mode and heating and cooling system is not operating the fan will not shut off The air handler fan relay switch 1s likely bad Call your heating and cooling contractor
13. d Night You can specify start times and temperatures for each time period Conserve Energy While Maximizing Comfort The SuperStat s programming options help you maximize comfort during the times when you are typically at home You can also conserve energy during the times when you are typically away from home or sleeping by allowing the temperature in your home to increase summer or decrease winter SuperStat Pro User Guide 15 Planning Your Program Before you begin programming your thermostat you can use one of the charts below to help you plan your program Programming Chart for Weekdays and Weekend Use this chart if you want all weekdays MO TU WE TH FR to be the same and weekend days SA SU to be the same secos Weekday SuperStat Pro User Guide Planning Your Program Programming Chart for All Days of the Week Use this programming chart if you want to specify different start times and or temperatures for each day of the week Wednesday Thursday Period Start Start Start Start Start Start Start Time Temp Time Temp Time Temp Time Temp Time Temp Time Temp Time Temp SuperStat Pro User Guide 17 Programming Heating and Cooling Quick Guide Step Description Thermostat Display PRGM Pon 1 Be sure your screen shows the normal display C Press the PRGM button to enter programming Current mode will DEVICE l l flash MODE Press until 2 Press the DEVICE MODE button until the desir
14. e Call Customer Service toll free at 1 888 232 5949 Temperature setting will not go lower or higher Programming EE e The upper or lower thermostat temperature setting limits may have been reached Lower limit is 45 and the upper limit is 90 e Check to ensure that you are not in programming mode Press the RUN button once until the normal display appears Try to change the temperature again If neither of the above helps the thermostat may require service Call Customer Service toll free at 1 888 232 5949 Thermostat program has disappeared Ensure that someone else has not changed the program If no one else has changed the program the schedule may have been lost The thermostat s schedule is stored in a non volatile memory The thermostat may have sustained a large electrostatic discharge erasing its memory In this case the default setting will be displayed in the programs Customer Service Toll Free 1 888 232 5949 35 Troubleshooting Assistance Guide Temperature changes at wrong time Programming e The thermostat has an intelligent algorithm Energy Recovery Management that continued E Energy s Da automatically starts the heating cooling system before the scheduled start time so that the desired temperature is reached at the scheduled start time e The thermostat setpoints will change automatically at the scheduled time Verify the day time period setting and device values for the time in question Check t
15. ed mode OD HEAT flashes HEAT or COOL begins to flash on your display 18 SuperStat Pro User Guide Programming Heating and Cooling Quick Guide Step Description Press the DAY PERIOD button until day of week is flashing in the upper right corner Use the arrow buttons to select the day or group of days you want to program You can DAY Press until day PERIOD of week is flashing program the following TIE 3 MOTU WE TH FR All weekdays TH Thursday SA SU Weekends FR Friday A the desired day or arom ei MO Monday SA Saturday vv Hom TU Tuesday SU Sunday di WE Wednesday All Days y y Press the DAY PERIOD button again MOR will begin to DAY Press until PERIOD od i flash in the upper left corner Use the arrow buttons to flashing select the period of the day you want to program 4 MOR Morning Time when you wake up ga Press to select e DAY Time when you leave for work ie period of e EVE Evening Time when you arrive home v e day e NHT Night Time when you go to bed SuperStat Pro User Guide Thermostat Display Day of week will flash OR MOTU WE TH FR 1 DO 5 Period of day will flash ET MOTU WE TH FR 1 DO 5 Programming Heating and Cooling Quick Guide TIME Press until time SET is flashing Press to set time at which selected period De will begin 20 Step Description Thermostat Display Press the TIME SET button once unt
16. events critical 29 F fading display 35 FAN button 4 fan troubleshooting 43 filters HVAC system 14 flashing display 34 FLTR display 14 furnace 50 programming 16 18 turning on or off 7 G green light 34 H heating programming 16 18 system holds 22 23 24 troubleshooting 44 turning on or off 7 HOLD button 4 holds setting 22 23 24 troubleshooting 42 Hourly Pricing plan 29 incorrect time 33 INFO button 4 SuperStat Pro User Guide Index installing batteries 12 K keypad 4 keypad door opening 3 L light green 34 limits temperature 35 lower limit temperature 35 0 opening keypad door 3 overriding heating or cooling program 22 23 24 P permanent holds description 22 setting 24 planning your program 16 PRGM button 4 Customer Service Toll Free 1 888 232 5949 price estimated 29 programming heating and cooling 16 18 replacing batteries 12 resetting the FLTR display 14 RUN button 4 S selecting heating or cooling 7 setting holds 22 23 24 setting the current day and time 9 STG 1 or STG 142 7 SYSTEM button 4 T temperature flashing 34 upper and lower limits 35 temporary holds description 22 91 Index setting 23 thermostat buttons 4 thermostat display 6 TIER button 4 time flashing 34 incorrect 33 time setting 9 TIME SET button 4 troubleshooting 33 turning heating or cooling on or off 7
17. ge Information For customers on an Hourly or Critical Peak Pricing plan your thermostat displays information about current energy price Customers on a Critical Peak Rebate Pricing plan will see a 0 in the energy price display because your energy price 1s the same as on the regular rate plan with Pepco Your thermostat displays information on your estimated bill energy usage and Critical Event periods for all customers During a Critical Event your air conditioner or heater will be automatically cycled on and off periodically to reduce your energy use Energy Price Estimated Bill and Energy Usage Information For hourly and critical peak pricing customers your thermostat displays your current energy price in cents kWh The energy price is updated every hour For critical peak rebate customers your thermostat will always display a 0 in the energy price display For all customers your thermostat displays estimated total bill to date for the current billing cycle and accumulated energy usage in kWh since the start of your current billing cycle The estimated bill and energy usage are updated once per day When the thermostat is 1n normal display the current energy price estimated bill and accumulated energy usage display alternating with the current period of the day SuperStat Pro User Guide 29 Viewing Energy Price Estimated Bill and Energy Usage Information Follow the procedure below to display energy price if s
18. he program price response and the operating mode and reprogram as needed e Check for correct AM and PM in programs 36 SuperStat Pro User Guide Troubleshooting Assistance Guide Programming continued Customer Service Toll Free 1 888 232 5949 Temperature display is incorrect The electronic thermostat 1s very accurate and maintains the setpoint more accurately than non electronic thermostats within 1 0 degree While programming body heat can increase display temperature Wait about 10 minutes for the thermostat to re establish the actual sensed temperature The thermostat can be configured for Fahrenheit F or Celsius C display If the temperature displays 20 to 25 degrees it may be in Celsius Centigrade mode If so call Customer Service toll free at 1 888 232 5940 Make sure you are looking at the correct temperature display The thermostat displays the actual room temperature on the right side of the screen The thermostat s current temperature setpoint is alternately displayed with the time on the left side of the screen If the HOLD icon is flashing the thermostat is set for temporary hold Press RUN to reset the hold and go back to the programmed setpoint If the HOLD icon is lit but not flashing the thermostat is set for a permanent hold Press RUN to reset the hold and go back to the programmed setpoint If the displayed setpoint is not what you want review your programming settings and reprogram as
19. hown estimated bill and energy usage information Quick Guide INFO Press once A Press to scroll E through messages RUN C gt Press to exit 30 Step Description Thermostat Display Press the INFO button The current energy price message displays in See page 31 cents kWh Use the arrow buttons to scroll through the messages For each message the display alternates between labels See page 31 and a number value Press RUN to exit EVE is Note If you do not press RUN the display returns to the E cL pm in normal display after a few minutes AS 1 SuperStat Pro User Guide Viewing Energy Price Estimated Bill and Energy Usage Information Message Display Energy price display alternates Estimated bill display alternates Energy usage display alternates between these screens between these screens between these screens Note For Critical Peak Rebate customers energy price will always display 0 SuperStat Pro User Guide 31 SuperStat Pro User Guide 32 Troubleshooting Assistance Guide This section helps you troubleshoot common issues you may encounter with your thermostat If you encounter a problem that you do not see listed here contact Customer Service toll free at 1 888 232 5949 Thermostat Display Display is Blank The thermostat gets its power from the indoor air handler or if gas furnace from a 120 volt outlet If these have power call Customer Service toll free at 1 888 23
20. iii 2 verrdind EC rt del dd 28 SuperStat Pro User Guide Displaying Energy Price and Usage Information 29 Energy Price Estimated Bill and Energy Usage Information 29 Viewing Energy Price Estimated Bill and Energy Usage Information 30 Viewing Energy Price Estimated Bill and Energy Usage Information 31 Troubleshooting Assistance Guide esee 33 hr que cM GR NOR SR E 49 SuperStat Pro User Guide Getting Started with Your Thermostat Overview Your SuperStat Pro thermostat consists of two main parts the cover and the keypad door lower portion of thermostat front as shown below You open the cover to access the buttons to operate and program the thermostat Open the keypad door e Flip the keypad door down Close the keypad door e Push the door up until it lines up with the base Press gently until the door snaps into place Cover RUN HOLD INFO PRGM d Keypad door shown open SuperStat Pro User Guide Thermostat Buttons HOLD INFO Holds system at current Displays energy price temperature setting until you estimated bill and energy release by pressing RUN usage information lids HOLT INFO e Cancels holds and returns system to programmed settings e Exits programming and saves all settings TIER DAY PERIOD Not
21. il time flashes in the display Use the arrow buttons to set the time at which you want the selected time period of the day to begin The arrow buttons change the time in 15 minute intervals Time will flash Note PM displays to the right of the time to indicate PM If PM does not appear next to the time it is AM MER y rentes You set only the start time for each time period Each EP JE period ends automatically at the beginning of the next time culis period The time periods MOR DAY EVE and NHT must follow each other in order For example if you set MOR to begin at 6 30 AM then DAY must begin after 6 30 AM To skip a period just program the start time and setpoint to match the previous period SuperStat Pro User Guide Programming Heating and Cooling Quick Guide Step Description Thermostat Display TIME Press until Temperature will flash SET setpoint is flashing Press the TIME SET button again The temperature setpoint 6 for the system will begin to flash Use the arrow buttons to Press to set set the temperature setpoint temperature setpoint Repeat Steps 4 7 Repeat Steps 4 through 6 until all of the periods have been through 6 set for the selected day After programming all of the periods for group of days you initially selected repeat Steps 3 through 7 selecting another group of days to program until all 7 days are done RUN f d Press once O Press the RUN button once to save and exit pr
22. ogramming SuperStat Pro User Guide 21 Repeat Steps 3 9 through 7 Setting Holds You can override your heating or cooling program by setting a temporary or permanent hold To clear holds see Clearing Holds on page 25 Temporary Holds A temporary hold is when you override a programmed setting to be in effect until the next programmed time period begins Morning Day Evening or Night You do not have to manually clear a temporary hold When your next programmed time period begins the temporary hold ends and the setting for the next time period is in effect If desired however you can manually clear the hold at any time The thermostat display indicates a temporary hold with a flashing HOLD icon below the Day of the Week Permanent Holds A permanent hold is when you override a programmed setting for an indefinite period of time A permanent hold lasts until you manually clear it The thermostat display indicates a permanent hold by displaying the HOLD icon below the Day of the Week bar not Y flashing Use a permanent hold when you go on vacation or have guests in your home and want to override your programmed settings for an extended period of time Don t forget to clear it when you come back home or your guests leave 22 SuperStat Pro User Guide Setting Temporary Holds Quick Guide Press to change the setpoint to the Y desired temperature SuperStat Pro User Guide Description Thermostat Displa
23. ontinued adjust the setpoint temperature as desired for a temporary hold If discomfort occurs frequently reprogram to higher lower temperatures for desired comfort or change operating mode to obtain a better match between energy use and desired lifestyle e Check to ensure that the thermostat 1s in the correct HEAT or COOL mode by pressing the SYSTEM button The thermostat is OFF when the display shows OFF and both HEAT and COOL icons are displayed e Under excessive temperature loads high low outdoor temperature even before the thermostat was installed was the heating cooling equipment capable of maintaining the desired indoor temperature setpoint If so the heating cooling system may need service or possibly an upgrade Schedule a service call with a heating cooling dealer for inspection of proper refrigerant levels airflow etc Customer Service Toll Free 1 888 232 5949 39 Troubleshooting Assistance Guide Programming continued 40 Thermostat current setpoint does not match the display temperature The thermostat may be in recovery from a Critical Event period Depending upon thermal load of the system it may take time for the temperature to reach the desired setpoint Under excessive temperature loads high low outdoor temperature the heating cooling equipment may not be capable of maintaining the desired indoor temperature setpoint The Heating Cooling system may need servicing or upgrade You may want to schedule a
24. ote For critical peak pricing and hourly pricing customers the price you pay during a Critical Event is substantially higher than the price at other times If you override the event you will use even more high priced energy Therefore it is important to use as little energy as possible during these events For critical peak rebate customers you have the potential to earn a rebate during Critical Events and should try to minimize energy use during an event SuperStat Pro User Guide 21 Overriding Critical Events When you override a Critical Event the override remains in effect for 8 hours You cannot cancel an override of a Critical Event Caution It is recommended that you avoid overriding Critical Events whenever possible e For critical peak pricing and hourly pricing customers when you override a Critical Event you will pay a significantly higher energy price for all usage for the duration of the event e For critical peak rebate customers when you override a Critical Event you will miss the chance to earn a significant rebate for energy saved for the duration of the event Overriding a Critical Event Quick Guide Description Thermostat Display Press the up or down arrow button to override a Critical EVE o Press to override a Event 3 m Y Critical Event l NE cooL The green light on the thermostat turns Off when you AM override a Critical Event 28 SuperStat Pro User Guide Displaying Energy Price and Usa
25. played e Verify that the air handler breaker is not tripped and that the thermostat indicates the system 1s On STG 1 displayed e Ifa fossil fuel oil gas furnace check the furnace burner for visible flame If no flame or pilot call your heating and cooling contractor Equipment continued e Ifa heat pump verify that the outdoor compressor and fan are running If the compressor is running and warm air is still not being detected from the system the refrigerant level may be low Call your heating and cooling contractor Customer Service Toll Free 1 888 232 5949 47 SuperStat Pro User Guide 48 Index A accumulated energy usage information 29 air conditioning programming 16 18 system holds 22 23 24 troubleshooting 45 turning on or off 7 auto changeover mode 7 AUX 34 BATT display 12 batteries replacing 12 bill estimated 29 blank display 33 buttons thermostat 4 SuperStat Pro User Guide C chart heating and cooling programs 16 COMM ERR 34 cooling programming 16 18 system holds 22 23 24 troubleshooting 45 turning on or off 7 critical events 29 Critical Peak Pricing plan 29 Critical Peak Rebate plan 29 current energy price 29 D day setting 9 DAY PERIOD button 4 49 Index DEVICE MODE button 4 display blank 33 fading 35 flashing 34 thermostat 6 door keypad 3 E energy usage information 29 estimated bill 29 estimated price 20
26. s displayed in the area where the time is normally displayed Gently pull the cover straight off the base 2 Note Forcing or prying on the thermostat can cause damage to the unit Remove old batteries Install fresh AA alkaline 3 batteries along the top of the base with the positive end to the left see diagram on page 12 Turn the system back on by pressing the SYSTEM 4 button one or more times until the desired mode COOL HEAT or AUTO is displayed Thermostat Display GFF a 10 Resetting the FLTR Display If FLTR appears in your thermostat display this 1s a reminder that you need to change or clean the filter in your heating and cooling system After you change or clean the filter you can reset the display so FLTR no longer appears Quick Guide Description Thermostat Display RUN Press both Press the RUN and HOLD buttons at the same time n em z HOLD buttons at the same time The FLTR display no longer appears on the thermostat ST61 14 SuperStat Pro User Guide Programming Your Thermostat This chapter explains how to program your thermostat including programming heating and cooling and setting and clearing holds Your thermostat offers the following options for flexible programming e Separate programs for heating and cooling e Separate programs for each weekday separately or all weekdays together Saturday and Sunday e Four time periods per day Morning Day Evening an
27. service call with a heating and cooling dealer for inspection of proper refrigerant levels airflow etc In some cases when the thermostat 1s located on or around the indoor air handler closet and the heater closet and the return air box is not sealed the air handler will draw outdoor or colder air down the wall cavity or through the thermostat The wall cavity heater closet and return air box must be sealed The heating or cooling may be in a temporary or permanent Hold Press RUN to reset the hold and go back to the programmed setpoint SuperStat Pro User Guide Troubleshooting Assistance Guide Thermostat current programmed setpoint does not match programmed temperature contin ued Check to make sure that a Critical Event is not in effect If a Critical Event is in effect the green light is On The temperature will return to your programmed temperature when the Critical Event ends Programming How do skip a time period There is no capability within the thermostat to skip a period If you want a period to be identical to the previous period simply program it to the same start time and setpoint as the previous period Can program the thermostat for a vacation mode Vacation Mode prog e For vacation the cooling and heating can be set to a permanent Hold by pressing the HOLD button and then pressing the up or down arrow button to select the desired temperature e The heating and cooling system can be turned Off
28. y Be sure your screen shows the normal display Press the up or down HOLD will flash arrow button to change the temperature setpoint higher or lower EVE MO The HOLD icon below the Day of the Week bar will begin to flash E l4 in EE indicating that you have placed a temporary hold on the system P eret The system will return to its normal pre programmed schedule at the beginning of the next period of the day interval or Critical price period If you want to return to your normal programmed setting before the temporary hold has defaulted back to your program you can clear the temporary hold by pressing the RUN button 23 Setting Permanent Holds Quick Guide Step Description Thermostat Display Be sure your screen shows the normal display Press the HOLD will flash AO O clanes arrow buttons to change the temperature setpoint higher or the setpoint to the d owe v procu The HOLD icon below the Day of the Week bar will begin to temperature flash l l HOLD will stop Press the HOLD button The HOLD icon stops flashing flashing HOLD indicating that you have placed the system on permanent de Press once 2 hold To clear the hold press the RUN button 24 SuperStat Pro User Guide Clearing Holds Quick Guide Description Thermostat Display Make sure your display shows the normal display Press the RUN button RUN Press once in normal E E i C 2 display The HOLD icon disappears indicating that you have cleared
29. yed call Customer Service toll free at 1 888 232 5949 45 Troubleshooting Assistance Guide Equipment continued 46 STG 1 is indicated but the unit is not running Verify that the breakers are not tripped for both the air handler and the outdoor compressor Reset the breakers If power is being supplied to the equipment and the thermostat indicates the system 1s On STG 1 icon displayed call your heating and cooling contractor If outdoor AC breaker is tripped reset it and then if 1t trips again call your heating and cooling contractor The fan is On but no cool air is coming out Check that the system setting is set to COOL Press the SYSTEM button until the COOL icon is displayed Verify that the breakers are not tripped to the outdoor compressor and that the outdoor compressor and fan is operating Reset the breakers If power is being supplied to the equipment and the thermostat and the thermostat indicates the system is On STG 1 shown call your heating and cooling contractor Verify that the thermostat 1s calling for cooling and the outdoor compressor is running If cool air is still not being detected from the system the refrigerant level may be low Call your heating and cooling contractor SuperStat Pro User Guide Troubleshooting Assistance Guide The fan is On but no hot air is coming from registers e Check that the system setting is set to HEAT Press the SYSTEM button until the HEAT icon is dis
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