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Whirlpool 3RGSC9400 Washer User Manual

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1. See the Installation Instructions m Check household plumbing for leaks Washer basket is crooked m Was the washer basket pulled forward during loading The wash load should be balanced and not overloaded Push the basket to the center before starting wash Is the load balanced and is the washer level The wash load should be balanced and not overloaded The washer must be level The front feet should be properly installed and the nuts tightened Reset the rear leveling legs if needed See the Installation Instructions The washer basket moves while washing This is normal Agitator operation m The top of the agitator is loose or moves in only one direction This is normal 10 Dispensers clogged or bleach leaking Did you follow the manufacturer s directions when adding detergent and fabric softener to the dispensers Measure detergent and fabric softener Slowly pour into the dispensers Wipe up all spills Dilute fabric softener in the fabric softener dispenser Did you put powdered or color safe bleach in the liquid chlorine bleach dispenser Add powdered or liquid color safe bleach directly to the basket Do not use the chlorine bleach dispenser for color safe bleach Load too wet Did you use the right cycle for the load being washed Select a cycle with a higher spin speed if available Did you use a cold rinse Cold rinses leave loads wetter than warm rinses This is normal Residue or
2. 8 handkerchiefs 6 pair shorts EXTRA LARGE CAPACITY WASHERS Heavy Work Clothes 2 pair pants 3 pair jeans 3 shirts 1 coverall Delicates 3 camisoles 2 bras 4 slips 2 nighties 4 panties Towels 8 bath towels 10 washcloths 8 hand towels 1 bath mat Mixed Load 2 double sheets or 6 pair shorts 1 king size sheet s 2 shirts 4 pillowcases 2 blouses 6 T shirts 6 handkerchiefs Your new washer may make sounds your old one didn t Because the sounds might be unfamiliar you may be concerned about them These sounds are normal During washing When you select a small load size setting your washer has a lower water level This can cause a clicking sound from the upper part of the agitator During drain If water is drained quickly from your washer depending on your installation you may hear air being pulled through the pump during the end of draining After drain and before spin When the cycle changes from draining to spinning you may hear gears engaging AWARNING Fire Hazard Never place items in the washer that are dampened with gasoline or other flammable fluids No washer can completely remove oil Do not dry anything that has ever had any type of oil on it including cooking oils Doing so can result in death explosion or fire AWARNING y Electrical Shock Hazard Plug into a grounded earthed outlet Do not remove ground prong Do not use an adapter Do not use an extension c
3. liquid fabric softener only Replace inlet hoses after five years of use to reduce the risk of hose failure Periodically inspect and replace inlet hoses if bulges kinks cuts wear or leaks are found When replacing your inlet hoses mark the date of replacement on the label with a permanent marker Install and store your washer where it will not freeze Because some water may stay in the hoses freezing can damage your washer If storing or moving your washer during freezing weather winterize it Non use or vacation care Operate your washer only when you are at home If you will be on vacation or not using your washer for an extended period of time you should m Unplug washer or disconnect power m Turn off the water supply to the washer This helps avoid accidental flooding due to a water pressure surge while you are away To winterize washer 1 Shut off both water faucets 2 Disconnect and drain water inlet hoses 3 Put 1 qt 1 L of R V type antifreeze in the basket 4 Run washer on a drain and spin setting see Drain and Spin for about 30 seconds to mix the antifreeze and water 5 Unplug washer or disconnect power To use washer again 1 Flush water pipes and hoses Reconnect water inlet hoses Turn on both water faucets AWARNING Electrical Shock Hazard Plug into a grounded earthed outlet Do not remove ground prong Do not use an adapter Do not use an extension cord Failu
4. the washer is not filling completely This is normal Has a household fuse blown or has a circuit breaker tripped Replace the fuse or reset the circuit breaker If the problem continues call an electrician Is the washer in a normal pause in the Synthetics Permanent Press or Hand Washables cycle The washer pauses for about 2 minutes in the Synthetics Permanent Press cycle Allow the cycle to continue The Hand Washables cycle on some models features periods of agitation and soak Is the washer overloaded Wash smaller loads Is the lid open The lid must be closed during operation Washer will not agitate or spin with the lid open Washer continues to fill or drain or the cycle seems stuck m Is the top of drain hose lower than the water level in washer The top of the hose must be higher than the water level in the washer for proper operation See the Installation Instructions Does the drain hose fit too tightly in the standpipe or is it taped to the standpipe The drain hose should be loose yet fit securely Do not seal the drain hose with tape The hose needs an air gap See the Installation Instructions Washer won t drain or spin m Is the drain hose clogged or the end of the drain hose more than 72 183 cm above the floor See the Installation Instructions for proper installation of drain hose m isthe lid open The lid must be closed during operation Washer will not agitate or spin with the lid
5. 8558610 Z Wwe Fpa TWO SPEED AUTOMATIC WASHERS Use amp Care Guide Model 3RGSC9400 TABLE OF CONTENTS WASHER SAFETY 2 csssccssssessssesseceesseeeseesseeeenseeenseeenseeensenensoees 3 RINSE AN SPIN lt iccsecescees seed iaia iaia 9 WASHER DISPOSAL creeeeecececeseeceecceccccccececsecescesssecessenseeccceesserseneeeee 4 Drain and Spihi 4g Se Mee Ge lees 9 PARTS AND FEATURES ju ccccsscececccccccecececeececcecesececeesnececcesesecesseenees 5 WASHER CARE si csisceveintececsetsececscadecssseencsasteunveverenecesstaccsccenacsasesene 9 WASHERUSE s Lido 6 Cleaning Your Washer uiiiiiiie 9 Understanding Washer Cycles ccsssscssssssssssessssessssesesseeessseessseees 6 Water Inlet HOSeS iiss ccc a ie Sate eeveieisintsieieoes i 9 Loadingii iui ia pe iaia 6 Vacation Storage and Moving Care 9 Normali Sounds iii 6 TROUBLESHOOTING riiiiiiiiiiiinn 10 Starting Your Washer ii 7 ASSISTANCE OR SERVICE ss vrraserrneeeenee eine nine 12 Selecting a Cycle and Time i 8 WASHER SAFETY Your safety and the safety of others are very important We have provided many important safety messages in this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others AII
6. a wash cycle m Refer to Understanding Washer Cycles to learn what happens during a wash cycle Extra COTTONS spin _Off Rinse 9 Regular SYNTHETICS High amp Low Agitation Pi Off 9 Permanent Press Rinse gt High amp Low Agitation z Pause Cool Down Regular 9 fm Rinse Regular Heavy Low Spin PI off Extra Super Wash 18 off Dea Off amp Pre Wash J Off a 7 6 Regular Soak pin ne Light DELICATES Low Agitation Pull Start Push Stop Regular Heavy cycle This cycle features high speed agitation followed by brief periods of low speed agitation for cleaning sturdy fabrics and heavily soiled loads that need maximum soil removal Select Super Wash or Regular depending on whether your load is moderately or heavily soiled For improved cleaning use twice the amount of detergent recommended for a wash cycle The Heavy cycle features Extra Rinse as part of the cycle Cotton cycle This cycle features high speed agitation followed by a brief period of low speed agitation for cleaning cottons and linens High spin speeds shorten drying time Select 9 to 18 minutes of wash time for loads that are moderately or heavily soiled For lightly soiled loads use the shortest time setting Super Wash cycle Select the Super Wash cycle to wash heavily soiled loads that need maximum soil removal Use twice the amount of detergent recommended for a wash cycle Synthetics Permanent Press cycle This cycle starts with high spe
7. ad the washer The wash load must be balanced and not overloaded Loads should move freely during washing Was the wash water warm enough to relax wrinkles or are you using warm rinses Use hot or warm washes if safe for the load Use cold rinse water Are the hot and cold water hoses reversed Check to be sure the hot and cold water hoses are connected to the right faucets See the Installation Instructions Load is tangled or twisted Did you overload the washer The wash load must be balanced and not overloaded Loads should move freely during washing Did you wrap items around the agitator Drop items loosely into the washer Do not wrap items around the agitator Gray whites dingy colors Did you properly sort the load Dye transfer can occur when mixing whites and colors in a load Sort dark clothes from whites and lights Was the wash temperature too low Use hot or warm washes if safe for the load Make sure your hot water system is adequate to provide a hot water wash Did you use enough detergent or do you have hard water Use more detergent for washing heavy soils in cold or hard water Are the hot and cold water hoses reversed Check to be sure the hot and cold water hoses are connected to the right faucets See the Installation Instructions Garment damage Check the following Were sharp items removed from pockets before washing Empty pockets zip zippers snap or hook fasteners before washing We
8. cumulated hydrogen gas As the gas is flammable do not smoke or use an open flame during this time Do not allow children to play on or in the washer Close supervision of children is necessary when the washer is used near children m The appliance is not intended for use by young children or infirm persons without supervision m Before the washer is removed from service or discarded remove the door or lid m Do not reach into the washer if the drum tub or agitator is moving m Do not install or store the washer where it will be exposed to the weather m Do not tamper with controls m Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in this Use and Care Guide or in published user repair instructions that you understand and have the skills to carry out m See Installation Instructions for earthing requirements m If the supply cord is damaged it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard SAVE THESE INSTRUCTIONS WASHER DISPOSAL This appliance is marked according to the European directive 2002 96 EC on Waste Electrical and Electronic Equipment WEEE By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product The symbol on the
9. ed agitation and then steps down to low speed agitation for cleaning permanent press blends and synthetic fabrics To minimize wrinkling this cycle features a cool down rinse and a low speed final spin Select up to 9 minutes of wash time to clean lightly to moderately soiled loads Delicates cycle This cycle features low speed agitation for gentle soil removal from delicate items and washable knits Low spin speeds minimize wrinkling Select up to 6 minutes of wash time to clean lightly to moderately soiled loads Soak cycle This cycle features brief periods of agitation and soak time to remove heavy soils and stains that need pretreatment Use warm water when soaking laundry Hot water can set stains Use the amount of detergent or presoak additive recommended by the manufacturer When the Soak cycle ends add detergent and start a new wash cycle Prewash cycle This cycle features a brief period of high speed agitation to help remove heavy soils and stains that need pretreatment Use warm water for prewashing stained laundry Hot water can set some stains After the Prewash cycle ends add detergent and select a new wash cycle When using extra detergent for heavily soiled clothes or washing special care items you may find an extra rinse and spin is needed 1 Push in the Cycle Control knob and turn it clockwise to any of the Rinse settings 2 Pull out the Cycle Control knob The washer fills to the selected load size agi
10. et to anumber or cycle and pulled out the washer fills to the selected load size before agitation and timing start The washer begins agitating immediately after filling agitation occurs with the washer lid down During agitation the agitator creates a continuous rollover action on some models that provides a thorough cleaning of the wash load After agitation starts the Cycle Control knob turns clockwise until it points to an OFF area and the cycle ends NOTE The washer pauses briefly throughout each cycle These pauses are normal for washer operation WASH RINSE 1 Fill 1 Fill 2 Wash selected 2 Rinse time 3 Draint 3 Draint No agitation No agitation 4 Spin 4 Spin Spray me me rinse t The Synthetics Permanent 6 Off Press cycle partially drains fills agitates briefly and drains For rated load capacity refer to the model and serial label plate located on your washer as shown in Parts and Features Loading suggestions For these suggested full sized loads set the LOAD SIZE selector to the highest load size setting SUPER CAPACITY PLUS WASHERS Heavy Work Clothes 3 pair pants 1 coverall 3 shirts 1 overall 4 pair jeans Delicates 3 camisoles 2 bras 1 quilted robe 2 nighties 4 slips 1 baby s dress 4 panties Towels 10 bath towels 14 washcloths 10 hand towels 1 bath mat Mixed Load 3 double sheets 2 shirts 4 pillowcases 2 blouses 8 T shirts
11. lint on load Did you sort properly Sort lint givers towels chenille from lint takers corduroy synthetics Also sort by color Did you overload the washer The wash load must be balanced and not overloaded Lint can be trapped in the load if overloaded Wash smaller loads Check the following Was paper or tissue left in the pockets Did you use enough detergent Follow manufacturer s directions Use enough detergent to hold the lint in the water Is your water colder than 60 F 15 6 C Wash water colder than 60 F 15 6 C may not completely dissolve the detergent Stains on load Did you follow the manufacturer s directions when adding detergent and fabric softener Measure detergent and fabric softener Use enough detergent to remove soil and hold it in suspension Dilute fabric softener and add to the rinse portion of a cycle only Do not drip fabric softener onto clothes Is there above average iron rust in water You may need to install an iron filter Did you properly sort the load Sort dark clothes from whites and lights Did you unload the washer promptly To avoid dye transfer unload the washer as soon as it stops Load is wrinkled Did you unload the washer promptly Unload the washer as soon as it stops Did you use the right cycle for the load being washed Use the Synthetics Permanent Press cycle or another cycle with low spin speeds if available to reduce wrinkling Did you overlo
12. open m Is there excessive sudsing Always measure detergent Follow manufacturer s directions If you have very soft water you might need to use less detergent m ls your voltage low Check your electrical source or call an electrician Do not use an extension cord Washer makes noise m Is the load balanced and is the washer level The wash load should be balanced and not overloaded The washer must be level The front feet should be properly installed and the nuts tightened Reset the rear leveling legs if needed See the Installation Instructions m Did you completely remove the yellow shipping strap with cotter pins See the Installation Instructions m Are the gears engaging after the drain and before spin or is the upper part of agitator clicking during wash These are normal washer noises Washer leaks m Check the following Are the fill hoses tight Are the fill hose washers properly seated Is the drain hose clamp properly installed See the Installation Instructions Is the sink or drain clogged Sink and standpipe must be able to handle 17 gal 64 L of water per minute Is water deflecting off the tub ring or the load Center the tub before starting the washer The wash load should be balanced and not overloaded The fill or spray rinses can deflect off the load The washer must be level The front feet should be properly installed and the nuts tightened Reset the rear leveling legs if needed
13. ord Failure to follow these instructions can result in death fire or electrical shock Measure detergent and pour it into the washer If desired add powdered or liquid color safe bleach Add extra detergent for the Super Wash cycle Drop a sorted load of clothes loosely into your washer Load evenly to maintain washer balance Mix large and small items Items should move easily through the wash water Overloading can cause poor cleaning To reduce wrinkling of permanent press clothes and some synthetic knits use a large load size to provide more space see Step 5 OPTIONAL Pour measured liquid chlorine bleach into the liquid chlorine bleach dispenser on some models Bleach will be diluted automatically during the wash part of the cycle m Do not use more than 1 cup 250 mL for a full load Use less with a smaller load size m Follow the manufacturer s directions for proper use m To avoid spilling use a cup with a pouring spout Do not let bleach splash drip or run down into the washer basket m Use only liquid chlorine bleach in this dispenser OPTIONAL Pour measured liquid fabric softener into the liquid fabric softener dispenser on some models Softener is added automatically during the rinse portion of the cycle Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the crossbar in the opening m Do not spill or drip any fabric softener on the clo
14. product or on the documents accompanying the product indicates that this appliance may not be treated as household waste Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment Disposal must be carried out in accordance with local environmental regulations for waste disposal For more detailed information about treatment recovery and recycling of this product please contact your local city office your household waste disposal service or the shop where you purchased the product PARTS AND FEATURES C G D H A Control panel E Lid Other features your washer may have B Model and serial number label F Liquid chlorine bleach dispenser m CLEANTOUCH control panel C Liquid fabric softener dispenser G Basket XTRA ROLL ACTION PLUS agitator D Agitator H Tub n m DURASMOOTH white porcelain basket m Extra rinse selector Control panel Extra COTTONS spin Off Rinse P Regular SYNTHETICS High amp Low Agitation 9 Permanent Press Rinse High amp Low Agitation Medium Pause Cool Down od o o Hot Warm Warm Cold Wash Regular 9 inse Regular Heavy Low Spn off Super Wash 18 Off Batra Cold Warm Cold Cold Rinse Extra Rinse x LOAD SIZE A TEMPERATURE OPTIONS 7 PreWash JOf Regular Soak Spin Rinse DELICATES Low Agitation Pull Start Push Stop WASHER USE When the washer lid is closed and the Cycle Control knob is s
15. re strings and sashes tied to prevent tangling Were items damaged before washing Mend rips and broken threads in seams before washing Did you overload the washer The wash load must be balanced and not overloaded Loads should move freely during washing Did you properly add chlorine bleach Do not pour chlorine bleach directly on load Wipe up bleach spills Undiluted bleach will damage fabrics Did you follow the manufacturer s care label instructions 11 ASSISTANCE OR SERVICE Before calling for assistance or service please check If you need replacement parts Troubleshooting It may save you the cost of a service call If If you need to order replacement parts we recommend that you you still need help contact the dealer from whom you purchased only use factory specified parts These parts will fit right and work the washer or a Whirlpool designated service company right because they are made with the same precision used to When calling please know the purchase date and the complete build every new WHIRLPOOL appliance model and serial number of your appliance This information will To locate replacement parts in your area help ustoibetterrespondito your rag est Contact the dealer from whom you purchased the washer or a Whirlpool designated service company 8558610 2005 Whirlpool Corporation 4 05 All rights reserved Registered Trademark TM Trademark of Whirlpool U S A Printed in U S A
16. re to follow these instructions can result in death fire or electrical shock 2 Plug in washer or reconnect power 3 Run the washer through a complete cycle with 1 cup 250 mL of detergent to clean out antifreeze TROUBLESHOOTING First try the solutions suggested here and possibly avoid the cost of a service call Washer won t fill rinse or agitate washer stops AWARNING y Electrical Shock Hazard Plug into a grounded earthed outlet Do not remove ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock Is the power cord plugged into an earthed 3 prong outlet Plug power cord into an earthed 3 prong outlet Are you using an extension cord Do not use an extension cord Is the indicator on the Cycle Control knob properly lined up with a cycle Turn the Cycle Control knob to the right slightly and pull to start Are the water inlet valve screens clogged Turn off the water and remove inlet hoses from the washer Remove any accumulated film or particles Reinstall hoses turn on water and check for leaks Are both the hot and cold water faucets turned on Turn on the water Is the water inlet hose kinked Straighten the hoses Does the water level seem too low or does the washer appear to not fill completely The top of the agitator is much higher than the highest water level This creates a perception that
17. safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean You can be killed or seriously injured if you don t immediately A DANG ER follow instructions You can be killed or seriously injured if you don t follow A WARN l N G instructions All safety messages will tell you what the potential hazard is tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of fire electric shock or injury to persons when using the washer follow basic precautions including the following m Read all instructions before using the washer m Do not wash articles that have been previously cleaned in washed in soaked in or spotted with petrol dry cleaning solvents other flammable or explosive substances as they give off vapours that could ignite or explode m Do not add petrol dry cleaning solvents or other flammable or explosive substances to the wash water These substances give off vapours that could ignite or explode m Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using the washing machine turn on all hot water taps and let the water flow from each for several minutes This will release any ac
18. solve well Soils can be difficult to remove Some fabrics can retain wear wrinkles and have increased pilling the formation of small lint like balls on the surface of garments 7 OPTIONAL Some models have an EXTRA RINSE selector For an additional rinse and spin at the end of a wash cycle set the EXTRA RINSE selector to ON On some models the Extra Rinse feature is part of the cycle 8 OPTIONAL Some models have an END OF CYCLE SIGNAL selector Set the END OF CYCLE SIGNAL selector to ON if you want your washer to alert you when the wash cycle is complete The signal is helpful when you are washing items that should be removed from the washer as soon as the cycle ends 9 Push in the Cycle Control knob and turn it clockwise to the wash cycle you want Reduce the wash time when using a small load size setting See Selecting a Cycle and Time Rs Pull out the Cycle Control knob to start the washer To stop or restart your washer m To stop the washer at any time push in the Cycle Control knob m To restart the washer close the lid if open and pull out the Cycle Control knob This section describes the available wash cycles and will help you make the best cycle selections for your wash loads Each cycle is designed for different types of fabric and soil levels m The washer pauses briefly throughout each cycle These pauses are normal Refer to Normal Sounds to learn more about the sounds you may hear during
19. tates drains and spins NOTE An Extra Rinse option is available on some models See Starting Your Washer A drain and spin may help shorten drying times for some heavy fabrics or special care items by removing excess water 1 Push in the Cycle Control knob and turn it clockwise to any of the Spin settings 2 Pull out the Cycle Control knob The washer drains then spins WASHER CARE Cleaning the exterior Use a soft damp cloth or sponge to wipe up any spills such as detergent or bleach Occasionally wipe the outside of your washer to keep it looking new Cleaning the interior Clean your washer interior by mixing 1 cup 250 mL of chlorine bleach and 2 cups 500 mL of detergent Pour this into your washer and run it through a complete cycle using hot water Repeat this process if necessary NOTE Remove any hard water deposits using only cleaners labeled for washer use Cleaning the liquid fabric softener dispenser Flush dispenser periodically with warm water as shown Remove the dispenser by grasping the top of the dispenser with both hands and squeezing and pushing upward with thumbs Clean the dispenser by rinsing it under a water faucet Replace it after cleaning NOTE Some models are equipped with a liquid fabric softener dispenser To avoid damage to the washer or clothing do not wash clothes with the liquid fabric softener dispenser removed or add detergent or bleach to this dispenser it is for
20. thes m Use only liquid fabric softener in this dispenser Close the washer lid Washer will not agitate or spin with the lid open Turn the LOAD SIZE selector to the correct setting for your wash load and the type of fabric being washed m Choose a load size that allows the load to move freely for best fabric care See Loading m You may change the load size selection after the washer has started filling by turning the selector to a different setting 6 Set the TEMPERATURE selector to the correct setting for the type of fabric and soils being washed Use the warmest water safe for fabric Follow garment label instructions Your washer uses automatic temperature control on some models to maintain a uniform water temperature by regulating the incoming hot and cold water This helps eliminate undissolved detergent and ensures consistent cleaning results The Hot and Warm settings on this washer will be cooler than you are accustomed to Wash temperatures in this washer are lower than the temperatures you may be used to in conventional washers NOTE Make sure that both the hot and cold water taps are fully turned on or the automatic temperature control feature will not work properly Water Temp Use For Hot Whites and pastels Heavy soils Warm Bright colors Moderate to light soils Cold Colors that bleed or fade Light soils NOTE In wash water temperatures colder than 60 F 15 6 C detergents do not dis

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