VTech 1930c Cordless Telephone User Manual
Contents
1. telephone line cord to base unit and telephone jack Making Calls Y Press the key When HANDSET ONis displayed and you hear a dial tone dial the number OR Enter the number to be dialed on the display and then press the PHONE OR Press SPKP on the Base Unit then dial the number Answering Calls To answer a call press any key other than OFF MUTE or the Volume Keys The handset will NOT auto answer when lifted off the base cradle OR Press GPKP on the Base Unit Hanging Up Press or place the handset in the cradle to hang up a call To Place A Call On Hold Press on the Handset or Base Unit to place an active call on HOLD 21 To return to the call on the Hand set press either or HOLD To return to the call on the speakerphone press either HOLD or To Mute A Call Y Press MUTE to disable the Handset or Base Unit microphone Press MUTE again to return to normal two way conversation To Page The Handset X To page from the base press INT CO To cancel the PAGE either press INT CO again on the base or press on the handset STORING MEMORY SPEED DIAL NUMBERS Y The phone should be OFF Enter the number you wish to store on the display up to a maximum of 20 digits STORING SPEED DIAL NUMBERS DIAL YOUR PHONE NUMBER PRESS PRESS LOCATION 00 20 QUICK REFERENCE GUIDE Y Press and hold T2. Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet or on a circuit different from that to which the receiver is con nected Consult the dealer or an experi enced radio TV technician for help FCC and IC Regulations FCC Part 68 The FCC requires that you connect your cordless telephone to the nation wide telephone network through a modular telephone jack USOC RJ11C RJ11W or RJ14 Your telephone company may discon tinue your service if your equipment causes harmto the telephone network They will notify you in advance of disconnection if possible During notification you will be informed of your right to file a complaint with the FCC Occasionally your telephone com pany may make changes in its facili ties equipment operation or proce dures that could affect the operation of your equipment If so you will be given advance notice of the change to give you an opportunity to maintain uninterrupted service The base unit contains no user serv iceable parts The handset contains a user replaceable battery pack If it is determined that your telephone equipment is malfunctioning the FCC requires that it not be used and that it be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents or by others
3. Caller ID and memory dial records This manual is designed to make you familiar with the VTech VT 1930c We strongly recommend you read the manual before using your phone 4K KK INTRODUCTION Parts Check List To purchase replacement battery 1 Handset packs call VTECH Communications 2 Base Unit at 1 800 595 9511 In Canada call 3 Wall mounting bracket VTECH Electronics at 1 800 267 4 AC power adapter 7377 5 Belt clip 6 Battery pack 7 Telephone line cord OOQ 0000 00 6666 00 0000 0 OO WALL MOUNTING BRACKET Q oO CO is g T N BASE UNIT BATTERY AC POWER ADAPTOR 2 E TELEPHONE LINE BELT CLIP FCC and IC Regulations This equipment complies with Parts 15 and 68 of the Federal Communications Commission FCC rules for the United States It also complies with regula tions RSS210 and CS 03 of Industry and Science Canada Operation is subject to the following two conditions 1 this device may not cause interfer ence and 2 this device must accept any interference including interfer ence that may cause undesired opera tion of the device A label is located on the underside of the base unit containing either the FCC registration number and Ringer Equiva lence Number REN or the Industry Canada IC regi
4. Storing Memory Speed Dial Numbers 30 Dialing From Memory sssssssseesseeeneeneenneeneeneee nennen nreennetrnetrree rre 30 Changing Stored Numbers Deleting Stored Numbers Storing Special Codes 2 31 CALLER ID CID 32 Call Waiting Caller ID Type Il CID 32 A Word About Caller ID CID erint nueve 32 Receiving and Storing Calls 92 Dialing From CALLER ID CID Memory 32 Special Message Indicators Out Of Area Calls i439 Private Calls nere terii reg 33 Transmission Error Reviewing Numbers 34 Deleting Numbers M 35 ADDITIONAL OPERATING TIPS eme orae aereas rrean 36 Lag rte cR 37 IN CASE OF DIFFICULTY 38 WARRANTY itssssccnscssceidtesccevitestesensesnnensacssedeatesssesascsnesdccsnedbivertelvadesanensdesuedbusevecsvaseranedsanse 40 TECHNICAL SPECIFICATIONS ccccccsssstssssesstesessesseneesesseseeseesesaeseseesaeseesenaeneeenvanse 41 INTRODUCTION Congratulations You have purchased one of the most sophisticated cordless telephones on the market The VTech VT 1930c has been designed to offer a new standard in cordless telephone technology Unlike most other cordless phones the VTech VT 1930c digitizes your voice using advanced ADPCM digital voice coding to pro
5. A gt Sprint 900MHz Digital Cordless Phone with Call Waiting Caller ID Sprint National HelpDesk 1 800 949 4357 TABLE OF CONTENTS INTRODUCTION Special Features Parts Check List FCC AND IC REGULATIONS s eeeessieseeeseeneene testen tna tesa ansia atn asta ata ata ennnen 4 IMPORTANT SAFETY INSTRUCTIONS 7 REPLACING THE BATTERY PACK 9 GETTING STARTED WALL MOUNTING EXAMPLES OF THE HANDSET DISPLAY tnatn aan 16 BASE UNIT FUNCTION KEYS a ieeseseseeseeeesee ness tnatn tatus tna tana taa ta sna ta ata an inas 17 THE HANDSET LAYOUT THE BASE UNIT LAYOUT BASE UNIT FEATURES QUICK REFERENCE GUIDE esses 21 BASIC OPERATION ADVANCED FUNCTIONS Gall c G Temporary Tone Switching Calls Message Waiting Programming The Ringer cz csccepcussepsecssentecesisensentaierecepooessserdeccoacesdepaeepeateesatanenducagiepetens Changing Ringer Types eet enini e Di tede re De certe tor 27 Clear Delete CLR DEL Key 29 DAUERTE cd 29 Multi Level REDIAL tenerent reel EE 29 MEMORY DIALING emeret ene cte Dreier tire a 30
6. Base Unit ringers are capable of four different types of ringer tones The following section detail how to select different ringer types and how to turn off the ringer Changing Ringer Types To program the Handset must be OFF To select a different ringer type for the Handset Ringer do the following Press and hold MEM PGM The display will show the following Press The display will show the following Press 1 The display will show the following Press 1 for ringer type 1 2 for ringer type 2 3 for ringer type 3 4 for ringer type 4 0 for ringer type OFF Press TO exit ADVANCED FUNCTIONS To select a different ringer type for the Base Unit do the following Press and hold MEM PGM The display will show the following Press The display will show the following Press 2 The display will show the following Press 1 for ringer type 1 2 for ringer type 2 3 for ringer type 3 4 for ringer type 4 Press TO exit 28 29 MEMORY DIALING Storing Memory Speed Dial numbers To program a speed dial location do the following X With the Handset OFF enter the telephone number you wish to store 20 Digits Maximum X Enter program mode by pressing and holding MEM PGM The display will show the following Enterthe memory location 00 20 you wish to store the number in After the second memory location digit is entered the
7. all Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bath tub kitchen sink or swimming pool Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings in the cabinet and the back or bottom are provided for ventilation To protect it from overheating these openings must not be blocked by placing the product on the bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation where proper ventilation is not provided 7 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product 10 To reduce the risk of
8. callers name and the exact date and time of the call The phone sequentially numbers these call records and retains them in the unitOs memory for later review The unit can store up to 50 numbers in its memory Once the Caller ID CID memory is full any new call forces a deletion of the oldest call record Dialing From Caller ID CID Memory NOTE Only the last 7 digits of any number are displayed when dialing from Caller ID CID memory For example when you press and hold the 7 Gkey to view the phone number you would see the following CALLER ID CID However when you dial directly from Caller ID CID memory only the last 7 digits of the received telephone number will be used Consequently you would actually dial this The VTech VT 1930c was designed to accommodate this situation If you need to temporarily add along distance prefix and or area code such as 1503 before the Caller ID CID number do the following Beginning from the standby mode key in the necessary digits Your display will look like this 33 Special Message Indicators Out of Area Calls If for any reason the telephone number of the caller is unavailable or if the caller is outside the Caller ID CID service area the message UNAVAIL ABLE is displayed OPrivateO Calls If the caller has exercised the option to block his or her number from being sent then the display will show PRIVATE Transmission Erro
9. electric 11 shock do not disassemble this product but take it to a VTech authorized service facility Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the appliance is subsequently used Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock IMPORTANT SAFETY INSTRUCTIONS 12 Unplug this product from the wall outlet and refer servicing to a VTech authorized service facility under the following conditions A When the power supply cord or plug is damaged or frayed B If liquid has been spilled into the product C Ifthe product has been exposed to rain or water D If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a VTech authorized technician to restore the product to normal operation E If the product has been dropped and the cabinet has been damaged F If the product exhibits a distinct change in performance 13 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lighting 14 Do not use the telephone to report a gas leak in the vicin
10. is brought back within range The unit will then be able to receive and place calls MAINTENANCE Taking Care Of Your Telephone Your VTech VT 1930c cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install your base unit near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety use caution when using electric appliances during storms 37 Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampetuldears Cletor a mild soap Do not use excess water or cleaning solvents of any kind Remembletthat electrical appliances can cause serious injury if used when you are wet or standing in water If your base unit should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Then pull the unit out by the unplugged cords IN CASE OF DIFFICULTY If you have difficulty operating your phone the suggestions below should solve the problem If you s
11. number Caller ID service the calling party s name and phone number when available will be displayed on the handset screen while the phone is ringing If you subscribe to numeric number only Caller ID service the calling party s phone number when available will be displayed on the handset screen while the phone is ringing Call Waiting Caller ID Type II CID Your VTech 1930c cordless phone is also capable of displaying Caller ID information in connection with a Call Waiting signal If you are on a call and receive a Call Waiting alert signal the handset will display the name and or number when available of the party trying to reach you As above subscription to Call Waiting ID service through your local phone company is required in order to utilize this feature A Word About Caller ID CID Dueto regional incompatibilities Caller ID information may not be available for every call you receive In addition the calling party may intentionally block their name and phone number from being sent 32 NOTE You must be in an area where Caller ID CID service is available and you must subscribe to it to use this feature If you do not subscribe to the Caller ID CID service the phone will still operate normally except that the Caller ID CID information is not received or displayed Receiving and Storing Calls This unit receives and displays all CallerID CID information the caller s telephone number the
12. the base unit simply exchange the drained handset battery pack with the fully charged replace ment battery pack from the base charger Place the drained handset battery pack into the base charger to recharge The base spare battery charger does NOT charge a battery pack as quickly as the handset battery charger A full charge requires 24 hour when using the spare battery charger It s Impossible To Overcharge The Battery Pack The battery pack can be recharged many times but if you get a low battery message even after 16 hours of charging in the base cradle or 24 hours in the base spare battery charger the battery pack s should be To purchase replacement battery packs call VTECH Communications at 1 800 595 9511 In Canada call VTECH Electronics at 1 800 267 A Word About Rechargeable Batter ies Your Nicad battery pack recharges whenever the Handset is returned to the Base Unit cradle You may return the Handset to its cradle whenever you re not using the phone However to maximize the life of your battery pack do not return your VT 1930c Handset to the Base Unit cradle for recharging until the LOW BATTERY message is displayed REPLACING THE BATTERY PACK To Replace The Handset Battery Pack Follow The Steps Below 1 Remove the battery case cover by pressing on the ridged lines and sliding downward PRESS and SLIDE DOWNWARD 2 Discard the old battery pack DonOt put the old batt
13. the older the call To save you time in reviewing call records you can Owrap around the call history log For example if you press the lt key enough to scroll back to the first record pressing it again will force the display to go to the very end of the call record REVIEWING NUMBER PRESS Cz PRESS THE 4 AND KEYS TO SCROLL PRESS AND HOLD THE 7 KEY TO VERIFY NUMBER PRESS 9 TO EXIT 00GQ000 0066661 0066660 CALLER ID CID Deleting Numbers Y Press and hold the CLR DEL key Pressing the CLR DEL button deletes for more than 2 seconds to delete the Caller ID CID number displayed the entire contents of Caller ID CID memory The display will X While the phone is in Caller ID show the following for a final CID mode press the confirmation before the entire key once to delete the current call Caller ID CID memory is erased and the display will show Pressing CLR DEL will confirm The older Caller ID CID records the operation and the display will will be moved forward by one then show location The message will remain on the display for 2 seconds Y Pressing any key other than CLR DEL will cancel the opera tion 35 ADDITIONAL OPERATING TIPS Noise Or Interference Your VTech VT 1930c cordless telephone has auto channel scan circuitry which will detect excess noise and change the channel of the phone to reduce it This is done automaticall
14. who may be authorized by the FCC For repair procedures follow the instructions outlined under the VTECH Limited Warranty This equipment may not be used on coin service provided by the phone company or Party Lines The REN is useful in determining the number of devices you may connect to your telephone line and still enable the devices to ring when you receive acall The general rule is that the REN value should not exceed 5 0A total however contact your local telephone company for the specific number in your area IC Industry Canada This telephone is registered for use in Canada Notice The REN assigned to this device denotes the number of devices you may connect to the telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subjected only to the requirement that the sum of the REN does not exceed five 5 0 Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction FCC and IC Regulations Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method o
15. ND MAY CHANGE WITHOUT NOTICE Vrecu VTECH COMMUNICATIONS LTD TECH Is a trademark of VTECH COMMUNICATIONS LTD a member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTECH Communications 8770 SW Nimbus Avenue Beaverton Oregon 97008 Distributed in Canada by VTECH Electronics Canada Ltd Suite 200 7671 Alderbridge Way Richmond V6X 149 Copyright 1998 for VTECH COMMUNICATIONS LTD 91 4049 12 00 ISSUE 0
16. OFF SWITCH ANTENNA MEMORY DIALING CARD POWER INDICATOR HS IN USE INDICATOR CHARGING INDICATOR SPARE BATT INDICATOR MEM KEY Q MEM KEY REDIAL KEY FLASH KEY MUTE KEY HOLD KEY SPEAKERPHONE KEY INTERCOM KEY VOLUME UP KEY VOLUME DOWN KEY CHARGING CONTACTS SPARE BATTERY CHARGING COMPARTMENT BASE UNIT FEATURES Power Indicator Glows when the power supply is plugged in and power is applied to the Base Unit HS In Use Indicator Glows when the Handset has been activated Charging Indicator Glows when the Handset is placed in the Base Unit cradle If there is no battery pack in the Handset the CHARGING LED will flash slowly Spare Batt Indicator Glows when an optional battery pack is installed in the Base Unit charger HOLD Indicator Glows when an active call is placed on HOLD 20 MUTE Indicator Glows when the Base Unit MUTE key is pressed during an active call INT COM Indicator Glows when the Base Unit is in INTERCOM mode with the Handset Speakerphone Indicator Glows when the Base Speakerphone is active Unit Flashes slowly to indicate that an extension phone is in use Flashes in cadence with the incoming ring QUICK REFERENCE GUIDE Set Up Adapter X Plug AC adapter into a standard electrical outlet and Base Unit X Set TONE PULSE switch to PULSE or TONE The unit is factory set to TONE X Letthe handset battery pack charge for 16 hours before first use X
17. authorized by VTECH Communications Products purchased more than 12 months form current date X Units purchased in AS IS condition or units purchased as Distressed Merchandise HOW DOES STATE LAW OR PROVINCE LAW RELATE TO THIS WARRANTY Y This warranty gives you specific rights You may also have other rights which vary from state to state or from province to province 40 TECHNICAL SPECIFICATIONS FREQUENCY CONTROL Crystal Controlled Dual Synthesizer PLL TRANSMIT FREQUENCY Handset 925 05 MHz to 927 75 MHz All ten channels within this range 902 3 MHz to 905 0 MHz All ten channels within this range Base RECEIVE FREQUENCY Handset 902 3 MHz to 905 0 MHz All ten channels within this range 925 05 MHz to 927 75MHz All ten channels within this range Base NOMINAL EFFECTIVE RANGE Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use SIZE Handset 19 x 6 x 3 5cm L x W xT Maximum Antenna ex cluded Base 21 5 x 14 5 x 5cm Lx W x T Maximum Antenna excluded 41 WEIGHT Handset 250 grams Base 415 grams POWER REQUIREMENTS Handset Self contained nickel cadmium rechargeable battery supply 3 6V nominal 600mAh capacity Base 9VDC 500mA MEMORY Speed Dial 21 Memory locations 20 digits per location Caller ID CID Alphanumeric Display 50 Memory locations SPECIFICATIONS ARE TYPICAL A
18. ery pack in a trash compactor or a fire it could burst 3 Place the new battery pack in its housing with the metal contacts facing down PLACE THE NEW BATTERY PACK INTO THE BATTERY COMPARTMENT PLEASE NOTE THE CORRECT POSITION OF THE BATTERY PACK WHEN CHANGING BATTERY 4 Replace the battery case cover by sliding the cover upwards 10 5 m 0 REPLACE THE BATTERY COVER If the new battery pack is not already charged place the hand set in the cradle of the base unit to allow it to charge for 16 hours CAUTION REPLACING THE BATTERY PACK rings bracelets and keys The battery or conductor may overheat and cause burns To purchase replacement battery packs call VTECH Communication at1 800 595 9511 In Canada call VTECH Electronics at 1 800 267 7377 Spare Battery Charger The VT 1930c has a built in spare Battery Charger which is located in the cradle of the Base Unit NOTE In order to benefit from this feature you must obtain an optional Spare Battery from an authorized VTech dealer or by contacting VTech Customer Serv ice at 1 800 595 9511 in U S and 1 800 267 7277 in Canada Installation Remove the Spare Battery charger cover by pressing the release tab and lifting up 0060 6660 00 C000 00 00 ROO EI ab CO Place a ba
19. f connection The customer should be aware that compliance with the above conditions may not prevent degradation of services in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electrical inspection authority or electrician as appropriate Your VTech VT 1930c is designed to operate at the maximum power al lowed by the FCC and IC This means your handset and base unit can communicate only over a certain distance which will depend on the location of the base unit and handset weather and the construction and layout of your home or office IMPORTANT SAFETY INSTRUCTIONS Whenusing yourtelephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Read and instructions understand
20. he Base Unit To transfer a call from the Base Unit Speakerphone to the Handset first place the Speakerphone call on hold then press on the Handset 25 ADVANCED FUNCTIONS Call Waiting CALL WAITING is a subscription service available from most local telephone service providers Contact your provider for details While you are on a call you will hear an alert signal warning that a second caller is trying to reach you If you subscribe to this service linked with CALLER ID CID the name and or phone number of the second caller can be displayed on the handset immediately after hearing the CALL WAITING alert For more details see Caller ID CID Switching calls using FLASH X From the Handset press the key to switch to the new call To switch back press again X From the Base Unit press the FLASH key to switch to the new call To switch back press FLASH again SWITCHING CALLS TO SWITCH OVER TO THE NEW CALL PRESS TO SWITCH BACK TO THE FIRST CALL PRESS AGAIN 26 Message Waiting Your VT 1930c is capable of detecting a Visual Message Waiting Indication generated by many phone service providers If you subscribe to Voicemail service from your local telephone company and Visual Message Wait ing Indication is provided the VT 1930c will display the following data to alert you to new unplayed messages Once you have reviewed your new messages the MSG WAITING indi cation w
21. he in memory location 00 can also be handset will display PROGRAM dialed simply by pressing the LOCATION Q MEM key on the Base Unit Y Enter a two digit memory location Caller ID CID 00 20 The unit will store the Y Toview information stored in Caller number emit a warbled tone to ID CID memory press on confirm successful programming the handset and exit program mode Y The display will show the most recent call received Memory Dialing speed Dialing MEMORY DIALING PRESS PRESS YOU WILL SEE CID CALLER ID PRESS CD YOU WILL SEE ENTER MEMORY LOCATION 00 20 X To view the time and date of the From the Handset call press and hold the 7 lt key The time and date will be shown Y Press the key along with the phone number For example X Press MEM PROG Enter the memory location of the phone number you wish to dial 01 20 The number will be dialed From the Base Unit X To view other calls scroll backwards and forwards by using Press the SPEAKER PHONEKkey the lt and D keys Press MEM To view additional name charac ters not shown on the display Enter the memory location of the press and hold the 9 key phone number you wish to dial 00 20 The number will be dialed To exit press OFF automatically The number stored 22 QUICK REFERENCE GUIDE Using REDIAL From the Handset X Press the PHONE key then REDIAL to automaticall
22. ill be cleared from the display You can temporarily clear the Mes sage Waiting screen With the Hand set in the OFF mode Press and Hold CLR DEL until the handset displays Press CLR DEL to confirm your decision Pressing any key other than CLR DEL will cancel the operation ADVANCED FUNCTIONS The MSG WAITING alert may reap pear as long as unplayed messages remain in your Voicemail box NOTE Message Waiting works in conjunction with Voicemail service from many local phone companies This is an optional service You are not required to subscribe to it Temporary TONE If you have rotary PULSE telephone service switch is set to PULSE this feature allows you to temporarily switch to TONE dialing for such purposes as remote access to answering machines bank by phone services use of calling cards and other special services First dial the call normally Then activate the Temporary Tone feature by pressing the key You canthen press the numbers or symbols you need and your phone will send the proper signals To end the call press OFF or place the handset back in the base If using the speakerphone press to end the call The phone will auto matically go back to rotary PULSE service TEMPORARY TONE DIAL YOUR NUMBER PRESS PRESS THE NUMBERS OR SYMBOLS PRESS 0 0 Om QH 0 00 00 C 27 Programming The Ringer The Handset and
23. ity of the leak VTECH COMMUNICATIONS SERVICE DEPT at 1 800 595 9511 In Canada call VTECH Electronics at 1 800 267 7377 SAVE THESE INSTRUCTIONS REPLACING THE BATTERY PACK Charging The Handset Battery Pack The handset of your VTech VT 1930c cordless telephone is powered by a rechargeable battery pack It charges automatically whenever the handset is in the base You should charge the battery pack for 16 hours when you first receive your phone YouOll know the battery pack needs charging when Y The phone emits a warning tone when you press the PHONE key The low battery message is displayed The handset seems completely dead the display is clear and the handset does not beep when you press the keys To Charge The Battery Pack To charge the battery pack place the handset in the base unit The CHARGING indicator will light to Show the handset is seated properly and the battery pack is charging lt is recommended that the battery pack be charged for at least 16 hours initially and 8 hours for maintenance charging You can use your telephone before that with diminished capacity but it is best to charge the battery pack fully It will take several recharge cycles to maximize the charge capacity of your battery pack The maximum battery life between charges is 7 hours of continuous talk time or 7 days of stand by Alternatively if you have purchased a spare battery pack and it has been charging in
24. mode Changing Stored Numbers To change or replace a stored number simply enter the new number on the display and store it in the memory location you wish to change Deleting Stored Numbers X Press MEM PGM The display will change to SPEED DIAL LOCATION Enter memory location number 00 20 Press CLR DEL key The display will change to LOCATION XX DELETED 31 Y Press to exit NOTE Stored numbers are retained in memory even if the base loses its power or the handset battery is removed Storing Special Codes To insert a pause in a phone number press at the appropriate point when entering the number This inserts a 2 second pause A P appears in the display to show the pause For longer pauses press HOLD two or more times Each press makes the pause 2 seconds longer and is treated as a stored digit If your phone is connected to a PBX you can store the PBX access number and a pause before the phone number For example to store 9 PAUSE 555 1234 in memory location 08 do the following Press 9 Press Dial 5551234 Press and hold MEM PGM Enter 08 QU pom CALLER ID CID Caller ID CID Your VTech VT 1930c cordless phone is capable of displaying the name and or phone number of the person calling before you answer the phone Subscription to Caller ID service through your local phone company is required to utilize this feature If you subscribe to alphanumeric name and
25. ontinuously change the volume setting The earpiece volume level indicator on the display will change accordingly There are four volume levels FLASH You can use your VTech VT 1930c cordless phone with services such as Call Waiting Simply press the key to FLASH the line REDIAL To REDIAL the last number you dialed press the PHONE key then press REDIAL The phone will automatically dial the number The number will be shown on the display Clearing The Display The display can be cleared by pressing and holding the CLR DEL key down until the display clears MUTE Press MUTE during an active call to disable the microphone Press MUTE again to return to normal operation Ringer MUTE Press during incoming ringing to disable the ringer for the duration of the call HOLD Pres HOLD on the Handset or Base Unit to place an active call on hold To return to the call on the Handset press either PHONE or HOLD To return to the call the BEN hone press either HOLD or BASIC OPERATION With a Handset call an hold picking up an extension phone or activating the VT 1930c Speakerphone will turn the Handset OFF With a Speakerphone call on hold picking up an extension phone or activating the VT 1930c Handset will turn the Speakerphone OFF To transfer a call from the Handset to Base Unit Speakerphone first place the Handset call on hold then press SPKP on t
26. r If an error is detected then the Caller ID CID information is incomplete and will not be displayed TRANSMISSION ERROR will be displayed The occasional appearance of TRANS MISSION ERROR on your display does not indicate a problem with your unit or your telephone line However if this appears frequently you may want to notify your telephone com pany CALLER ID CID Reviewing Numbers Calls stored in memory can be reviewed by pressing CID The display will show the number of the most recent Call 01 The top line of the display is used to indicate the memory location number and the bottom line of the display shows the name see below There may be additional characters in the name which can not be shown on the current display Press the 9 key This will overwrite the Caller ID CID memory location on the top line to show up to a maximum of 15 alpha characters for the duration of the key press The first 12 alpha characters will be on the top line with up to 3 additional characters on the second line To find out the corresponding phone number as well as the date and time of the call press and hold the 7 D key The date and time will be shown Releasing the key will again show the callers name 34 Pressing the key displays the next lower in sequence call record Likewise pressing the gt key displays the next higher in sequence call record The higherthe call number
27. re the telephone line cord is plugged firmly into the base unit and the telephone jack Make sure the power cord is plugged in You may be too far from the base unit You may have too many extension phones on your telephone line to allow all of them to ring Try unplugging some of the other phones YOU HEAR OTHER CALLS WHILE USING YOUR PHONE Disconnect your base unit from the telephone jack and plug in a regular telephone If you still hear other calls the problem is probably in your wiring or local service Call your local telephone company YOU HEAR NOISE IN THE HANDSET AND NONE OF THE KEYS OR BUTTONS WORK Make sure the power cord is plugged in IN CASE OF DIFFICULTY COMMON CURE FOR ELECTRONIC EQUIPMENT Electronics like people can sometimes get confused If the unit does not seem to be responding normally then try putting the handset in the cradle If it does not seem to respond after trying this a few times do the following in the order listed Disconnect the power to the base Disconnect the handset battery Wait a few minutes Connect power to the base Connect the handset battery Put the handset in the base DOV om 39 WARRANTY STATEMENT WARRANTY STATEMENT WHAT DOES OUR WARRANTY COVER Y X Any defect in material or workmanship FOR HOW LONG AFTER THE ORIGINAL PURCHASE Y To the original purchaser only ONE YEAR WHAT WILL VTECH DO Y At our option repair or replace your
28. stration number and Load Number You must upon request provide this information to your local telephone company This equipment is compatible with inductively coupled hearing aids Should you experience trouble with this telephone equipment please contact VTECH COMMUNICATIONS SERVICE DEPT at 1 800 595 9511 In Canada call VTECH Electronics at 1 800 267 7377 For repair warranty information The telephone company may ask you to disconnect this equipment from the line network until the problem has been corrected FCC Part 15 Warning Changes or modifications to this unit not expressly approved by the party responsible for compliances could void the user s authority to operate the equipment The equipment has been tested and found to comply with part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment gener ates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful inter ference to radio communications However there is no guarantee that interference will not occur in a particu lar installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures
29. tal Link between Handset and Base Digitally Scrambled Voice Commu nication Alphanumeric Call Waiting Caller ID 2 row by 12 character 5x7 dot matrix alphanumeric display 50 Caller ID CID memory loca tions Speakerphone with second keypad in Base Unit Backlit display on the handset Backlit handset keypad 21 location Programmable Memory for 20 Digit Phone Number 10 Channel Operation with auto channel selection Out of Range indication while the handset is in use or in standby mode Removable handset battery pack Spare battery charger in the base unit Battery back up in case of power failure with optional spare battery pack installed in base Face up or Face down Handset charging Y Easy answer When the phone rings simply press any key other than OFF MUTE or the Volume Keys on the handset to answer Y Auto hang up when returning the handset to the base cradle Y Extension in use indicator Y Message waiting indicator for use with voicemail service Auto line drop from HOLD when an extension phone is picked up Y Multi level REDIAL stores last 5 numbers dialed 24 Bit Digital Security Code Y Tone and Pulse Dialling Y Low Battery Detect and Warning indicator Y Up to 7 hours continuous talk time or 7 days standby time Volume Adjust on Handset and Base Unit HOLD FLASH and MUTE Hearing Aid Compatible Receiver Detachable power supply Non volatile storage of security code
30. the back of the Base Unit GETTING STARTED Check for a dial tone After the battery pack is charged rotate the Base Unit antenna to an upright position Pick up the Handset and press HANDSET ON will appear on the display and you will hear a dial tone If not see IN CASE OF DIFFICULTYO Fill in the telephone number card on the base unit 0060 FILL IN THE TELEPHONE NUMBER CARD end 00 CAUTION 1 Never install telephone wiring during a lightning storm 2 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations 3 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface 4 Use caution when installing or modifying telephone lines WALL MOUNTING The Wall Mounting bracket is de signedto fiton standard Wall Mounting plates 1 Choose a spot near an electrical outlet and a telephone jack Your phone requires a modular telephone jack and a standard electrical outlet 120v AC The power cord is six feet long make sure there is an electrical outlet within reach of the base The outlet should not be controlled by a wall switch If the switch is ever turned off the phone will not operate 2 Position the wall mounting bracket on the base Line up the tabs on the wall mounting adapter with the holes on the bottom of the base Figure 1 Snap the wall mo
31. the handset has lost communication with the base unit and is attempting to reestablish a link by scanning all channels THE LCD DISPLAY EXAMPLES This display is confirms that a commu nication link has been established with the Base This message is displayed while in OFF mode if another phone is currently using the same line This message is displayed when both the handset and base unit are on a call together This display warns when an AC power failure has occurred and power is being supplied by an optional spare battery pack 16 BASE UNIT FUNCTION KEYS Speakerphone Key Press this key to either initiate or answer a call from the Base Unit Speaker Press it again to terminate your call Volume Key Press the appropriate key to raise or lower the Speakerphone volume level Holding down the key will continuously raise or lower the volume There are a total of 8 volume levels Base Ringer ON OFF Switch Located on the bottom of the Base Unit this switch controls the Base Unit ringer It has no effect on the Handset ringer TONE PULSE Switch Located on the bottom of the Base Unit set this switch consistent with your local phone system In most cases the appropriate setting is TONE TT MEM Key Press this key to enter Memory Speed Dialing Mode QUICK MEM Q MEM Key Press this key to dial the contents of memory location 00 The Base speakerphone can be either ON or OFF to use this feat
32. till have difficulty after trying these suggestions call VTECH Communications at 1 800 595 9511 In Canada call VTECH Electronics at 1 800 267 7377 THE PHONE DOESNOT WORK AT ALL Make sure the Power Cord is pugged in Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack Make sure the batteries are properly charged If the LOW BATTERY message is shown the battery pack needs charging NO DIAL TONE First check all the suggestions above Y f you still donOt hear a dial tone disconnect the base unit from the telephone jack and connect a different phone If there is no dial tone on that phone either the problem is in your wiring or local service Call your local telephone company YOU GET NOISE STATIC OR A WEAK SIGNAL EVEN WHEN YOUORE NEAR THE BASE UNIT Household appliances plugged into the same circuit as the base unit can sometimes cause interference Try moving the appliance or the base unit to another outlet 38 YOU GET NOISE STATIC OR A WEAK SIGNAL WHEN YOU RE AWAY FROM THE BASE UNIT Y You may be out of range Either move close to the base or relocate the base unit Y The layout of your home may be limiting the range Try moving the base unit to another position THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL Y Make sure you have the handset ringer activated To set the ringer see PROGRAMMING THE RINGER Make su
33. ttery pack in the Spare Battery charger Make sure the metal charging contacts on the underside of the battery pack are aligned with the charging contacts in the Spare Battery charger 11 GETTING STARTED Setting Up Your VTech VT 1930 c Choose an area near an electrical outlet and a telephone wall jack AC Power Adapter Plug the AC power adapter into an electrical outlet and the DC connecter to the back of the base unit TELEPHONE WALL JACK CAUTION Use only CLASS 2 9V DC POWER SUPPLY included with your phone Handset Ringer The handset ringer is programmed ON as the factory default setting Refer to PROGRAMMING THE RINGER for more information Setting the Tone Pulse Switch The TONE PULSE switch is located on the bottom of the base unit and is factory set to TONE If you have touch tone service do not change the switch setting If you have rotary Pulse service set the switch to PULSE 12 TONE PULSE SWITCH BASE RINGER ON OFF SWITCH Charge the handset battery pack before use The battery pack recharges automatically whenever the handset is in the base unit The batteries must be charged for 16 hours before using your phone for the first time 6 OOO CHARGE THE HANDSET BATTERY PACK FOR 16 HOURS BEFORE USING Q D Connect Telephone Line Cord Plug one end of the telephone cord into a wall jack and the other end into
34. unit HOW DO I SEND MY UNIT IN OR OUT OF WARRANTY Y Call VTECH Communications customer service for Return Authorization at 1 800 595 9511 in Canada call VTECH Electronics at 1 800 267 7377 Y Properly pack your unit Include any cables amp accessories which were originally provided with the product We recommend using the original carton and packing materials X Include in the package a copy of the sales receipt or other evidence of date of original purchase if the unit was purchased within the lase twelve months X Print your name and address along with a description of the defect and include this in the package X Include payment for any service or repair not covered by warranty as determined by VTECH Communications X Ship the unit via UPS Insured or equivalent to VTECH COMMUNICATIONS 8770 SW NIMBUS AVENUE BEAVERTON OREGON 97008 in Canada ship the unit via UPS Insured or equivalent to VTECH ELECTRONICS Suite 200 7671 Alderbridge Way Richmond B C V6X 1Z9 VTECH Communications assumes no responsibility for units sent without prior Return Authorizatlon WHAT DOES OUR WARRANTY NOT COVER Y Batteries X Damage from misuse neglect or acts of nature lightning floods power surges etc X Products which may have been modified or incorporated into other products X Products purchased and or operated outside the USA its territories or Canada X Products serviced by the owner or a service facility not expressly
35. unit will emit a warbled tone a short series of beeps to confirm successful programming and exit program mode STORING SPEED DIAL NUMBERS DIAL YOUR PHONE NUMBER PRESS PRESS LOCATION 00 20 0009000 0066669 0066660 If programming is unsuccessful the unit will display Unsuccessful programming can result from not correctly completing the programming sequence If this message appears simply repeat the programming sequence The number stored in memory location 00 can be accessed by pressing the one touch speed dial key on the Base Unit Dialing From Memory From the Handset Y Press to get a line Y Press MEM PGM you re prompted to enter a speed dial location number Y Enter a 2 digit location number 00 20 Y The number stored in that location will be displayed and immediately dialed Or Beginning from the OFF mode press MEM PGM followed by a 2 digit location number 00 20 MEMORY DIALING Press MEM PGM again to exit memory dial mode and leave the number on the display Press The number on the display will be dialed after a 2 Second pause Note that if digits were on the display prior to entering memory dial mode the contents of the speed dial memory will be appended to those digits For example if 1503 was on the display and the contents of the memory location is 6438981 then the display would show the following upon exiting memory dial
36. unting bracket firmly in place 3 Mount the base on the wall Position the base so the mounting studs will fit into the holes on the bottom of the base Position the power cord to extend down the wall the phone is to be mounted on Slide the base down on the mounting studs until it locks into place 4 Connectthe telephone line cord The telephone line cord hasa snap in plug at each end Insert one of the plugs into the jack on the back of the base Insert the other end of the plug into the wall jack 5 Plug the AC adapter into an electrical outlet and the DC connecter into the power jack 14 located on the back of the Base Unit Figure 2 EXAMPLES OF THE HANDSET DISPLAY Handset Display Messages PHONE ON is displayed when the phone is in use After pressing a volume key this displays the current volume setting This display warns of a low battery condition The handset typically operates for atleast 5 minutes after the low battery indication first appears This message is displayed when the base handset is on hold This message is displayed when the live telephone line is not connected to the base unit This message is displayed when the handset microphone has been muted This message is displayed when the handset ringer has been programmed off This message is displayed when the Base Unit pages the handset This display warns that
37. ure REDIAL Key Press this key to redial the last number you dialed from the Base Unit This feature is independent of the Handset redial feature HOLD Key Press this key to place your Speakerphone call on hold Press either HOLD or SPEAKER PHONE to return to the call With a Speakerphone call on HOLD picking up an extension phone or activating the VT 1930c Handset will turn the Speakerphone OFF FLASH Key During a Speakerphone call press this key to flash the line The feature is commonly used in conjunction with Call Waiting MUTE Key Press this key to mute the Base Unit microphone during a Speakerphone call Press again to return to the 2 way conversation Intercom INT COM Key Press this key to Page the Handset The Handset will ring 5 times The Handset user can respond by pressing The Handset and Base Unit have now entered 2 way INTERCOM mode Press INT COM to terminate INTER COM mode This feature is also useful as a Handset locator in the event it is misplaced THE HANDSET LAYOUT ANTENNA VOLUME UP amp DOWN BATTERY COMPARTMENT DISPLAY HOLD OFF KEY PHONE KEY DIALING KEYS 0 9 TONE Temporary Tone REDIAL CALLER ID CID MUTE CLEAR DELETE CLR DEL KEY INTERCOM INT COM KEY MEMORY PROGRAM MEM PGM KEY CHARGING CONTACTS THE BASE UNIT LAYOUT AC POWER JACK PHONE CORD JACK TONE PULSE SWITCH BASE RINGER ON
38. vide noise and distortion free performance In most conditions you will not be able to tell you are using a cordless phone Gone are the annoyances of static interference and having to listen to other people s conversations on your cordless phone The VTech VT 1930c scrambles your voice before it transmits it This allows you the security of knowing that no one can tune in and eavesdrop on your conversations The VTech VT 1930c decodes and displays name and or number Caller ID CID information where available and when subscribed to The alpha numeric display can show both the name and number of the calling party Up to 24 name characters or 11 phone number digits can be displayed With the VTech VT 1930c the user can easily answer a call by pressing any key other than the OFF MUTE or VOLUME Keys In addition the handset keypad and display illuminate while the handset rings to signal an incoming call This is very useful in a dark environment The VTech VT 1930c also provides a two way Intercom Handset locator function The VTech VT 1930c uses special memory in both the base and handset memorydciad ID CID informationhaswtellas the base and handsee securityecodee the baseunit h the VTece VT 1930c usestThisbattverypackFto functios dursing r oitalpowle outagne Up backupdwtall vlpoessablewWitn aefulyr Calts canistall INTRODUCTION Special Features 900 MHz Operation Fully Digi
39. y Since the VTech VT 1930c is a fully digital phone it does not suffer from noise associated with regular cordless phones At times you may experience occasional drop outs especially at the extreme edges of the phone s range Simply move closer to the base unit and this will disappear Automatic Security Coding Your VTech VT 1930c phone is factory set with 16 8 million possible security codes This unique security code allows your handset and base to recognize each other and minimizes the possibility of another cordless phone using your telephone line Out Of Range indication If the handset is moved to a point where the base and handset can no longer communicate the handset will display CHANNEL SEARCHING and scan all channels in an attempt to re link with the base 36 Out Of Range When Phone Is On If you are presently engaged in a phone conversation move closer to the base If the base unit does not communicate with the handset within 25 seconds of losing contact it will automatically hang up Out Of Range When Phone Is Off When the phone is OFF the handset and base still monitor each other to make sure that they can communicate If the handset is moved out of range the handset will display CHANNEL SEARCHING The Handset will scan allchannelsinanattemptto reestablish communication with the base This process does not require user intervention the handset will re link with the base automatically once it
40. y redial the last number you dialed Or X Press REDIAL so that the number is shown on the display and then press the key From the Base Unit Y Press the key then REDIAL HOLD From the Handset X Press HOLD to put a call on hold X To return to the call press HOLD or the PHONE key From the Base Unit X Press HOLD to put a call on hold To return to the call press HOLD or the key 23 BASIC OPERATION Making Calls From the Handset Press the key and wait for dial tone Then dial the number you want Or Enter the number onto the display first then press the key This will dial the number that is displayed on the display after 2 seconds See ADVANCED DIALING If you make a mistake when dialing pros OFP to hang up then press the PHONE key to get the dial tone again From the Base Unit Y Press the SPKP key and wait for dial tone Then dial the number you want Disconnecting To end a call either place the handset back in the base press on the handset or press GPKP on the Base Unit for speakerphone calls Answering Calls From the Handset Press any key other than OFF the VOLUME keys to answer your call From the Base Press the key VOLUME Controls Handset The volume controls for the handset are located on the side of the unit Press the up or Y down keys 24 to increase or decrease the volume Holding either key down will c
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