Vertical Communications DXP Plus Telephone User Manual
Contents
1. DSS BLF Console E CN a ma Data d Ea aM E POO N Ae NSP OSA NA NS Need ON RE NM RD RE Ned ONG KP RY O O LO Cx E ER C SO XY E 1 d KA YL wn Aud o kl ma be cs ae VY a N l X X y O Q O OY Or EN OOO E E ET ER L A U A i L Ang a AR AQ TRA T E 7 CN PE KON CN R a CN ON No Oe ES NA REDE NIT NEP SR ON RE RIND NP ND SD RP BRD RH NT A EN L Y 7 PE Y IH I D gt 1 uw 1 ea DD32XA DD32X 32 Button DSS BLF Console 10 2 Non LCD Station User s Guide GCA70 314 Index Publication Index A Answering Cal 2 1 Answering A SOHVA 0 cee eee cee eee 2 2 Background Music 7 5 Blocking Voice Announce calls 00000005 7 1 Ec Call Waiting ita Ee eie ene 3 5 Camping On i s ox aay Ae dun TA est ds 3 5 Conferencing A EM eU dus 6 1 ELA DigiTech Monitor Telephone 1 3 DigiTech Speakerphone 0 2 0 eee eee eee 1 2 Diverting Incoming Calls To Another Station 7 1 Do Not Disturb Seng 7 5 DSS BLFE Console iaa va ier DR Rete 10 1 Feature Access Coden 9 1 Forwarding Cat 7 2 G Group Listening aces Pee SP sce ae A 4 1 H Holding Calls oe re ei atea eee dee 7 4 ELE Impression Monitor Telephone 1 2 Impression Speakerphone 1 1 Last Number Reha 3 3 LED Messaging cti koe Ane RUBRA 8 22. yn04 cdi N 7 one for each button P gt oo DH eso CH I l loo e ooo Mute Light s E mca 3 B NES L 0 En 3 2 dass o mH DSS BLF Lights A R CAES a y one for each button Speaker Light o co Message a Waiting Light l a Fa H Hold Light Intercom Light Lights On The Impression Models COMDIAL DIGITECH DSS BLF Lights Mute Light Speaker Light 1 Line Lights SCA N Message Waiting Hold Light VS Intercom Light Lights On The DigiTech Models Non LCD Station User s Guide 1 7 This page remains blank intentionally GCA70 314 Answering Calls 2 Answering Calls 2 1 Answering Calls To answer a call that is ringing at your telephone 1 If the light is flashing orange lift handset OR if the light is flashing red press the line button next to it and lift handset To answer a call using the speakerphone 1 Press flashing line or INTERCOM button To answer a call that is ringing at any telephone 1 Lift handset 2 Press INTERCOM and dial 4 plus extension number of ringing telephone To answer a call that is ringing at a particular telephone in your group 1 Hear ringing 2 Press INTERCOM and dial 4 you must have the ringing station programmed in your call pickup group 3 Speak toward telephone to answer call Lift handset if yo
3. R A tc N ON Press INTERCOM Press the button you want to program 1 0 Press INTERCOM or 8 to preselect intercom Dial the intercom number you want to store up to 16 digits that can include and Press SPEAKER Repeat procedure for each speed dial number NOTE You cannot program pauses or hookflashes with intercom speed dial numbers 9 4 Non LCD Station User s Guide GCA70 314 DSS BLF Console 7 O rd Your Telephone ith A DSS BLF Console The DSS BLF console has 32 additional buttons and status lights that extend the memory button capability of an adjacent companion telephone The console for the Impression models is DU32X and is shown below The DD32X 32 button console for the DigiTech models is shown on the following page You can program the buttons for automatic dialing speed dial or direct station selection DSS with busy lamp field BLF using the instructions provided in this guide When the installer assigns a DSS BLF console to a station port the system recognizes it as such and automatically clears blanks the console buttons so that you can store numbers at the buttons as you need them unisyn18 cdr BLF Lights ES CLA Line Buttons Dee SE Segen Buttons DU32X 32 Button DSS BLF Console Non LCD Station User s Guide 10 1 GCA70 314 Line Buttons DSS Buttons
4. Lights Telephone 72 ae ed aa ee ae ee oa ek 1 6 Non LCD Station User s Guide I 1 Index GCA70 314 SE Making Calls tania li een 3 1 Messaging savin casa a A es 8 1 Monitor Telephone DigiTech o oooooooocoocooooo 1 3 Monitor Telephone Impression ooooocococco ooo 1 2 Muting Your Telephone 7 4 E Overriding A Call Do Not Disturb 7 5 Ps Paging non eeh ev Lee Rye tuer rus 7 3 Programming Your Telephone 9 1 R Ringing Tones Personal 7 6 gt SOHVA Answering lees 2 2 SOHVA Making 0 c ee eee eee eee 3 4 Speakerphone Using 0 00 0 cee cece eee eee 1 3 Speed Dial ini o t efe eee 3 3 Speed Dial Programming 9 3 EA Telephone Features Ober 7 1 Transferring Calls ui did bi Aene 5 1 E Voice Announce Blocking 7 1 Volume Control Seng 7 7 2 Non LCD Station User s Guide GCA70 314 Quick Reference Guide A Appendix A Quick Reference Guide This chart provides you with a quick reference guide of the feature dialing codes If you wish you can detach these pages and keep them near your telephone to serve as a stand alone reference Before dialing a feature code make sure that you hear intercom dial tone If you are getting outside dial tone you must press TAP to get intercom dial tone before dialing a feature code Feature Enable Code D
5. to the calling telephone 8 2 Non LCD Station User s Guide GCA70 314 Programming Your Telephone 9 Programming Your Telephone 9 1 Storing Extension Numbers And Feature Codes e To store extension numbers at DSS buttons 1 Press INTERCOM 2 Dial 3 3 Press programmable DSS button to choose storage location 4 Dial extension number 5 Press next programmable button and dial another extension number to store 6 Repeat previous step until you finish storing numbers 7 Press SPEAKER to end e To store special purpose feature buttons 1 Press INTERCOM 2 Dial 3 3 Press programmable button to choose storage location 4 Dial the access code for the feature 5 Press next location button and store next feature code 6 Repeat previous step until you have stored all desired feature codes OR press SPEAKER to end Example Program a group call pickup button as follows press INTERCOM dial 3 press the desired programmable button dial 4 and press SPEAKER NOTE The feature codes appear in the Quick Reference Guide located in the back of this manual Non LCD Station User s Guide 9 1 Programming Your Telephone GCA70 314 e To store a fixed RESPONSE MESSAGE button 1 2 3 Press INTERCOM Dial 6 Press programmable button for RESPONSE MESSAGE but ton location Dial message number 01 30 from list of messages provided by your system attendant or installer Pre
6. 1 8 in the default mode code 70 zone 1 provides an all call function OR press a preprogrammed PAGE button 3 Make announcement 4 Remain on line if awaiting a reply known as a meet me page OR hang up handset At times other telephone users may page you with instructions to meet them on line This is known as a meet me page You can go to the nearest telephone and dial a code to contact the paging party e To reply to a meet me page 1 Lift handset of nearest telephone 2 Press INTERCOM 3 Dial 78 4 Meet paging party on line Non LCD Station User s Guide 7 3 Using The Other Features GCA70 314 7 5 Listening To A Call Over The Telephone Speaker Group Listening e To activate group listening while on a call 1 Press the preprogrammed GROUP LISTEN button e To cancel group listening 1 Press the preprogrammed GROUP LISTEN button again NOTE You should cancel Group Listening before hanging up the handset to end the call 7 6 Muting Your Telephone e To mute your telephone 1 Press MUTE MUTE function and light turn on You can still hear distant callers but they cannot hear you e To speak to the distant party 1 Press MUTE again MUTE function and light turn off 7 4 Non LCD Station User s Guide GCA70 314 Using The Other Features 7 7 Setting A Do Not Disturb Condition At Your Station e To enable DND 1 Press preprogrammed DND button The light associated with t
7. User s Guide 3 3 Making Calls GCA70 314 e To automatically redial the last dialed number once a minute for 10 minutes 1 Hang up 2 Press an installer programmed AUTOMATIC REDIAL button 3 Listen for ringing or busy tone over the speaker 4 When called party answers lift the handset you must do this to disengage the redial feature 3 4 Making A Subdued Off Hook Voice Announcement SOHVA e To make a SOHVA announcement using the preprogrammed SOHVA button 1 Make intercom call and hear busy tone 2 Decide whether to interrupt 3 If you decide not to interrupt the called party hang up OR 1 To interrupt press preprogrammed SOHVA button and hear several quick tone bursts 2 Make announcement busy tone means that the called telephone is in speakerphone mode and you cannot make announcement that system programming has denied your SOHVA or that the called party has blocked your SOHVA 3 Wait on line for verbal reply NOTE You cannot control how the called party receives the announcement This depends on whether the called party is using a headset and on the programming of his or her station For example if the called party has set the station to forward to voice mail or to another station not in the SOHVA group he or she will not receive your announcement 3 4 Non LCD Station User s Guide GCA70 314 Making Calls 3 5 Camping On At A Station NOTE You can camp on at only one station at a t
8. activated Comdial disclaims all liability relating to feature non compatibility or associated in any way with problems which may be encountered by incompatible features Notwithstanding anything contained in this publication to the contrary Comdial makes no representation herein as to the compatibility of features 2 12 97 GCA70 314 Contents Contents 1 Introducing the Telephone 1 1 1 1 Introducing this Guide 1 1 1 2 Introducing The Impression Model 2122S 1 1 1 3 Introducing The Impression Model 2122X 1 2 1 4 Introducing The DigiTech Model 7714S 1 2 1 5 Introducing The DigiTech Model 7714X 1 3 1 6 Using The Speakerphone 1 3 1 7 Understanding What The Lights Mean 1 6 2 Answering Calls oooooooo o 2 1 2 1 Answering Call E 2 1 2 2 Answering A Subdued Off Hook Voice Announcement GSOHNA sess 2 1 3 Making Calls 8 ve die eee eet ea es 3 1 3s Making Calls enn eerte 3 1 3 2 Using Speed Dial sess 3 3 3 3 Using Last Number Redial 3 3 3 4 Making A Subdued Off Hook Voice Announcement GSOHNA esses 3 4 3 5 Camping On At A Station sees 3 5 4 Holding Calls ize E de 4 1 4 1 Holding Calls eee 4 1 5 Transferring Outside Calls 5 1 5 1 Transferring Outside Screened Calls 5 1 5 2 Transferring O
9. call 2 Press TRANSFER CONFERENCE this places the call on hold 3 Dial extension number of telephone to receive the transfer or press the DSS button for that extension 4 Announce call 5 Press TRANSFER CONFERENCE 6 Press SPEAKER to disconnect if in speakerphone mode or hang up handset The person receiving the transfer has the call 5 4 Transferring Calls To Intercom Or Tie Line To do a quick screened transfer to intercom or tie line 1 Answer call 2 Dial intercom number for transfer location 3 When party at transfer location answers announce call 4 Hang up or press preprogrammed RELEASE button e To do a quick unscreened transfer to intercom or tie line 1 Answer call 2 Dialintercom number for transfer location 3 Hang up or press preprogrammed RELEASE button 5 2 Non LCD Station User s Guide GCA70 314 Conferencing 6 Conferencing 6 1 Conferencing Stations Together e To set up a conference call that includes any combination of outside lines and intercom parties 1 Make first call 2 Press TRANSFER CONFERENCE this places the call on hold 3 Select next line and make next call 4 Press TRANSFER CONFERENCE to establish conference 5 Repeat the last three procedures to add up to two more parties for a 5 party conference including yourself when using the DXP system NOTE When using a DXP Plus system you can have up to seven parties including yourself on a confer
10. know it in order to retrieve the call If no one retrieves the call within a programmable time limit it reverts to the parking station as a standard held call You can place only one call in an orbit at a time To retrieve a parked call 1 From any station press INTERCOM 2 Dial 3 Dial park orbit access code or press preprogrammed PARK button 4 Answer call 4 2 Non LCD Station User s Guide GCA70 314 Transferring Outside Calls 5 Transferring Outside Calls 5 1 Transferring Outside Screened Calls e To announce a call before transferring it screened 1 Answer outside call 2 Press TRANSFER CONFERENCE this places the call on hold 3 Dial station number or press DSS button for that station 4 Upon answer announce the call 5 Hang up the handset this transfers the call or if in speaker phone mode press SPEAKER to disconnect 5 2 Transferring Outside Unscreened Calls Totransfer a call without first announcing it unscreened 1 Answer outside call 2 Press TRANSFER CONFERENCE this places the call on hold 3 Dial station number or press DSS button for that station 4 Hang up handset or if using speakerphone press SPEAKER to disconnect If no one answers the call within a prepro grammed time it will re ring your telephone Non LCD Station User s Guide 5 1 Transferring Outside Calls GCA70 314 5 3 Making A Hot Transfer e To make a hot transfer 1 Answer
11. your microphone Avoid other sounds that may affect the distant telephone s sound activated switches e In some situations such as when you or the distant party are in a noisy environment you may have to lift your handset to ensure a clear conversation e When both you and the distant party use speakerphones the sound activated switches can occasionally detect both voices simultaneously thus blocking out both voices Non LCD Station User s Guide 1 5 Introducing the Telephone GCA70 314 1 7 Understanding What the Lights Mean The lights on your telephone indicate the status of lines features and intercom Next to a Direct Station Select DSS Busy Lamp Field BLF button Steady red station is in use Flashing red station is receiving a call Winking red message waiting light set for you by station associated with that DSS button Next to a line button Steady green line is in use at your station Steady red line is in use at another station Flashing red your line is ringing Flashing orange your line is ringing and will be answered when you lift the handset Winking green line is on hold at your station Winking red line is on hold at another station Fluttering orange line has recalled from hold at your station Fluttering green a second line has recalled from hold at your station before you have answered the first recalling line fluttering orange Fluttering red line has reca
12. ERCOM and dial 6 3 Hang up handset e If you must enter an account code when making outside calls 1 Select line 2 Press INTERCOM and dial 04 this places the call on hold OR press preprogrammed ACCOUNT CODE button this will not interrupt the call in progress 3 Dial your account number hear outside dial tone and dial outside number 4 When called party answers lift handset 3 2 Non LCD Station User s Guide GCA70 314 Making Calls 3 2 Using Speed Dial e To dial a speed dial number from a preprogrammed DSS button 1 Press preprogrammed button If you programmed the number at the second level of a DSS button press HOLD before pressing button 2 When called party answers lift handset e To dial personal or system speed dial numbers from your keypad 1 Dial desired code 0 9 personal speed dial number 100 599 system speed dial number If you are already on a line press HOLD then dial code 2 When called party answers lift handset NOTE On some earlier systems the available speed dial codes are 100 299 3 3 Using Last Number Redial e To redial the last number that you dialed at your telephone 1 Press SPEAKER or hang up handset to disconnect current ringing or busy tone 2 Dial 3 Listen for ringing or busy tone over the telephone s speaker When called party answers lift handset or if called party is busy press SPEAKER to disconnect Non LCD Station
13. a broken dial tone at an idle telephone 1 Press INTERCOM 2 Dial 3 3 Dial extension number of station you want to alert The mes sage waiting light of that station will flash To turn off the message waiting light at a busy or idle station 1 Press INTERCOM 2 Dial 3 3 Dial extension number of alerted station The message waiting light of that station will turn off To turn off the message waiting light during message delivering conversation 1 Press INTERCOM once if off hook twice if on hook Only the person sending the message or the person receiving the message can turn off the message waiting light Non LCD Station User s Guide 8 1 Using The Messaging Feature GCA70 314 8 2 Using LCD Messaging You can set system supplied messages to display at any calling LCD speakerphone e To turn on LCD messaging 1 Press INTERCOM 2 Dial 02 3 Press ff to clear current message if you have one stored 4 Dial message code number 01 30 5 Press and then press SPEAKER to end message 6 INTERCOM light flashes e To turn off LCD messaging and your INTERCOM light 1 Press INTERCOM 2 Dial 02 e Tosend an LCD message to a caller who has initiated a SOHVA or intercom call from another LCD telephone 1 Hear the SOHVA tone or voice announcement in your handset or headset 2 Press the appropriate fixed RESPONSE MESSAGE button to send a preselected message Will Call Back for example
14. arise which are not covered sufficiently for the purchaser s purposes contact Comdial Inside Sales Depart ment P O Box 7266 Charlottesville Virginia 22906 COMDIAL Charlottesville Virginia 22901 2829 World Wide Web http www comdial com Printed in U S A GCA70 314 03 02 97
15. ence call e To retrieve a line from hold and bring that party into the conference 1 Press TRANSFER CONFERENCE 2 Press line button 3 Press TRANSFER CONFERENCE To continue conversation on remaining line after other outside lines have dropped out of conference 1 Press the line button of the remaining party Non LCD Station User s Guide 6 1 Conferencing GCA70 314 e To drop out of a conference call you initiated involving outside lines creating an unsupervised conference 1 Dial lines remain lighted and in use until one or both outside parties disconnect when one party drops out of an unsupervised conference the other party remains on hold until hanging up or reconnecting with you on line NOTE The installer must program your system to include this feature or it will not operate as described e To rejoin an unsupervised conference between two outside lines 1 Press TAP NOTE Conference volume levels depend upon the quality of the external lines 6 2 Non LCD Station User s Guide GCA70 314 Using The Other Features Using The Other Features 7 1 Blocking Voice Announce Calls e To block voice announce calls 1 Press INTERCOM 2 Dial 2 e To un block voice announce calls 1 Press INTERCOM 2 Dial 2 7 2 Diverting Incoming Calls To Another Station Call diverting permits you to send an incoming call to another station that you have previously designated You can dive
16. er nm rh I 1 Appendix A Quick Reference Guide A 1 iv Non LCD Station User s Guide GCA70 314 Introducing the Telephone 7 Introducing the Telephone 1 1 Introducing This Guide Congratulations and thank you for using an Impression or DigiTech telephone Once you have seen all of the options and benefits that your new telephone offers you will wonder how you ever did your job without it This guide offers helpful information for using all of the functions of your new telephone and serves as a quick reference guide as well If you should need more information about a particular function or a function that is not listed in this guide consult the Reference Manual GCA 70 224 your system attendant or telephone system administrator should have several copies 1 2 Introducing The Hh sobra Model 2122S Speakerphone The Impression 2122S Speakerphone features a microphone that allows you to have telephone conversations without lifting the handset unisyn02edr d 47 Programmable Buttons LL LL ES UI ind Speaker Sn a Mute Button 2nnnnnnnn r a Transfer or Conference Button Volume Control Speaker Button Waiting Light Message 8 j Hold Button y N Microphone Opening TAP Button ES Intercom Button Impression Model 2122S Speakerphone Non LCD Station User s Guide 1 1 Introducin
17. es cannot talk at the same time You must wait for silence out of your loudspeaker before talking You must stop talking to hear the other party e Background noise may prevent the sound activated switches from operating properly Avoid placing the speakerphone where it will detect sounds from typewriters keyboards printers paging systems and other equipment e Speak slightly louder than normal and with a clear authoritative voice For the microphone to best detect your voice speak within three feet of it and face the telephone e Raising the volume of the loudspeaker makes it easier for the sound activated switches in your telephone to select the distant party s voice Lowering the volume of the loudspeaker makes it easier for the switches to select your voice e Since the system takes several seconds to provide the best switching constant sound patterns such as elongating your words and playing externally supplied music may prevent the sound activated switches from operating properly 1 4 Non LCD Station User s Guide GCA70 314 Introducing the Telephone e Place the telephone on a hard surface and away from table edges Do not place the telephone in corners or enclosures Do not let obstructions come between you and the microphone Rooms with hard flat surfaces that reflect sound may affect the sound activated switches e If you are using a handset and the other party is using a speakerphone avoid breathing heavily into
18. g the Telephone 1 3 Introducing The Impression Model 2122X Monitor Telephone The Impression Monitor Telephone has the same physical appearance as the Impression Speakerphone Although they look alike there is one functional difference in the way the telephones operate The Monitor Telephone includes a speaker that allows you to listen to incoming calls Although this model also features a microphone you can only use it to answer a call announce 1 4 Introducing The DigiTech Model 7714S Speakerphone The DigiTech 7714S Speakerphone features a microphone that allows you to have telephone conversations without lifting the handset GCA70 314 Auxiliary Jack TAP Re D Button O A E Transfer NN Conference COMDIAL DIGITECH on gt zz Button o o c Do ou o 0 gt US o Ey mo Le Programmable CRO o c Mute E o Gem Buttons Button gt AE o c5 EN A t e Ce 1 2 3 Speaker E Button ES On a 69 6 E Pe mue 3 8 el Volume Go lo ess OA Eo Control Ss y E gt dt Message l Waiting ae o ea o 3 o an i ntercom Light e E HOLD TCM Button Hold Button Jt AW400n Microphone Opening DigiTech Mode
19. he DND button turns on when the feature is active e To disable the DND condition 1 Press preprogrammed DND button The light associated with the DND button turns off when the feature is disabled e To set a Do Not Disturb condition at your telephone when a call rings at your station 1 Hear ringing 2 Press DND button Ringing will stop caller will hear the Do Not Disturb tone and your telephone will remain in DND until you disable the feature described above 7 8 Overriding A Call Or A Do Not Disturb Condition At Another Telephone Executive Override e To override an in progress call or a Do Not Disturb condition at another telephone 1 Make intercom call and hear a busy signal 2 Dial 03 all parties will hear several tone bursts 3 Speak your announcement if in voice first mode or hear ring back tone if in tone first mode NOTE This action disables DND condition at the other telephone until the user at that station resets DND Non LCD Station User s Guide 7 5 Using The Other Features GCA70 314 7 9 Setting Your Personal Ringing Tones e To select one of the ringing tones 1 Press INTERCOM 2 Dial 4 3 Dial number 1 8 to select ring tone 4 Press SPEAKER to end 7 10 Using Background Music e To turn the music on 1 Press INTERCOM 2 Dial 11 for music source one or 12 for music source two the SPEAKER light turns on when background music is on 3 Adjust music volume wi
20. ial Programming 1 Tracker Call 8 Tracker Message Retrieve 800 899 Tracker Pager 07 06 NOTE The dialing codes provided in this quick reference guide are default values Your system installer has the ability to renumber these codes A 2 Non LCD Station User s Guide GCA70 314 Quick Reference Guide The following table details several unique dialing codes that are only applicable to single line proprietary and industry standard telephones Feature Enable Code Pick Up Last Line 08 Broker s Call 07 Speed Dial Access 01 Code Saved Number Redial 06 Dial Saved Number 09 TAP Dialing Code D Non LCD Station User s Guide A 3 This page remains blank intentionally Personal Notes Personal Notes This manual has been developed by Comdial Corporation the Company and is intended for the use of its customers and service personnel The information in this manual is subject to change without notice While every effort has been made to eliminate errors the Company disclaims liability for any difficul ties arising from the interpretation of the information contained herein The information contained herein does not purport to cover all details or variations in equipment or to provide for every possible contingency to be met in connection with installation operation or maintenance Should further information be desired or should particular problems
21. ime 3 5 1 Camping On At A Busy Station And Waiting For An Answer Call Waiting If the telephone you have called is busy you can send a call waiting tone to the telephone and wait on line for an answer you must be using the handset for this feature to work e To activate call waiting when you hear a busy signal 1 Dial 6 called party hears tone 2 Wait on line for reply Called party can place the current call on hold or disconnect from the call to answer your call waiting tone or ignore your call waiting tone and continue current conversation e To cancel call waiting 1 Press INTERCOM then dial 6 2 Hang up or press SPEAKER to end e To answer a call waiting tone if you receive one while on a call 1 Hear short burst in handset receiver 2 You may choose to ignore the call waiting tone and remain on line with your original caller OR complete present call and hang up handset waiting call will begin ringing Lift handset to answer waiting call Non LCD Station User s Guide 3 5 Making Calls GCA70 314 3 5 2 Camping On At A Busy Station And Waiting For An Automatic Callback If you call another station and receive a busy signal or a Do Not Disturb tone you can press a button that will cause the system to ring your telephone when the station is available e To camp on at any busy station 1 Dial 6 when you hear a busy tone Your telephone immediately disconnects When the station you ca
22. isable Code Account Code 04 account code All Call 70 Attendant Calling 0 Automatic Callback and 6 6 Call Waiting Camp On Call Forward Personal 51 extension no Call Forward All Calls 52 extension no 5 Call Forward Ring No 54 extension no Answer All Call Call Forward Ring No 53 extension no Answer Personal Calls Call Park Orbit 91 99 91 99 Call Park Pickup 91 99 Call Pickup Directed 4 extension no Call Pickup Group 4 Camp On 6 6 Do Not Disturb Override extension no 03 Executive Override extension no 03 Hold Manual HOLD Hold Exclusive HOLD HOLD Hold Directed 90 Hold Directed Pickup 90 LCD Messaging 02 message 02 Non LCD Station User s Guide A 1 Quick Reference Guide GCA70 314 Feature Enable Code Disable Code Line Group 1 9 Line Groups 2 11 80 89 Line Groups 12 16 60 64 Line Pick Up From Any 65 68 Station Zones 1 4 Line Pick Up From Any 69 Station All Zones Meet Me Answer Page 78 Message Waiting 3 extension no 3 extension no Message Wait Retrieval 00 Operator Access 0 Paging All Call 70 Paging Zones 2 8 71 77 Paging Meet Me 78 Park Orbit Retrieve 91 99 Park Orbit Send 91 99 Personal Ringing Tones 4 tone code 1 8 Redial Last Dialed Number Speed Dial Station 1 0 Speed Dial System k 100 599 Speed D
23. l available to you Non LCD Station User s Guide 3 7 This page remains blank intentionally GCA70 314 Holding Calls 4 Holding Calls 4 1 Holding Calls e To place a call on hold 1 Press HOLD 2 Hang up handset e To return to a call that is on hold 1 Lift handset and press line button with flashing light OR press TAP e To place a call on exclusive hold 1 Press HOLD twice and hang up handset e To retrieve an exclusive hold 1 Press line button of held call button with flashing light OR press TAP if station does not have line appearance e To place a call on hold at another telephone 1 While on line press INTERCOM system places call on hold 2 Dial 90 then dial extension number of telephone to receive held call 3 Hang up handset Non LCD Station User s Guide 4 1 Holding Calls GCA70 314 e To retrieve a held call at another station NOTE 1 Lift handset 2 Press INTERCOM and dial 90 3 Dial extension number of station that has the held call 4 Answer call To answer a call at the extension receiving held call 1 Lift handset OR press INTERCOM 2 Press TAP and answer call To park a call 1 When on a line press INTERCOM 2 Dial then dial park orbit access code 91 99 for orbit 1 9 If chosen orbit is busy dial a different orbit number 3 Hang up handset 4 Remember the code for later use or make it known to those who need to
24. l 7714S Speakerphone 1 2 Non LCD Station User s Guide GCA70 314 Introducing the Telephone 1 5 Introducing The DigiTech Model 7714X Monitor Telephone The DigiTech Monitor Telephone has the same physical appearance as the DigiTech Speakerphone Although they look alike there is one functional difference in the way the telephones operate The Monitor Telephone includes a speaker that allows you to listen to incoming calls Although this model also features a microphone you can only use it to answer a call announce 1 6 Using the Speakerphone NOTE The instructions in this section apply to the monitor telephone only in call announce hands free answer back operation When using your speakerphone the microphone and loudspeaker are farther away from you than when you use your handset Both the signal from the loudspeaker and the signal to the microphone must be strengthened When microphones and loudspeakers are close together such as in a speakerphone additional amplification typically generates a ringing sound public address systems do this if the volume is too high or the microphone is too close to a loudspeaker Your speakerphone s sound activated switches allow either the microphone or the loudspeaker to be on at a given time This means that voice sounds travel in only one direction at a particular moment Non LCD Station User s Guide 1 3 Introducing the Telephone GCA70 314 1 6 1 Speakerphone User Guidelines e Both parti
25. lled becomes available your telephone will ring with five short tone bursts e To answer the callback ring 1 Hear five short tone bursts 2 Press INTERCOM The other telephone will start ringing If you do not press INTERCOM within the time limit set by the installer you cancel the callback at that time however you can cancel automatic callback at any time before your telephone sounds the tone bursts e To cancel the callback before your telephone sounds the tone bursts 1 Press INTERCOM and dial 6 e To camp on at a station with a Do Not Disturb condition set 1 Dial 6 when you hear the DND tone A callback will occur when the user at the called station disables the Do Not Disturb condition 3 6 Non LCD Station User s Guide GCA70 314 Making Calls 3 5 3 Camping On At An Idle Station And Waiting For An Automatic Callback If you call another station and hear ringing but receive no answer you can press a button that will cause the system to ring your telephone when the user at the called station initiates any telephone activity e To camp on at a station for which you hear ringing but receive no answer 1 Dial 6 Callback will occur after the user at the called station initiates any telephone activity e To cancel the camp on condition at any time 1 Press INTERCOM and dial 6 NOTE If you make a call in the voice announce mode and receive no answer at the called station the CALLBK option is stil
26. lled from hold at another station Next to a fixed feature or programmable feature button Steady red the feature is on Steady off the feature is off Next to an INTERCOM button Steady green with a quick flash you are using your intercom Winking red a message is set on your telephone for others to receive when calling Flashing orange another station is calling you Next to the HOLD button Fluttering red message awaits pick up Winking green a line is on hold at your station Next to the SPEAKER button On steady with telephone on hook and busy speakerphone mode is active On steady with telephone on hook and idle background music is turned on Flashing feature viewing and programming is in progress Next to the MUTE button On steady called party cannot hear your conversation 1 6 Non LCD Station User s Guide GCA70 314 Introducing the Telephone 1 7 1 Explanation Of Light Patterns The lights on your telephone alert you to different conditions by turning on and off in a certain pattern You will observe the following light patterns on your speakerphone or monitor telephone Flashing The light flashes on and off at equal times about 1 2 second on and 1 2 second off Winking In contrast to flashing the light goes off for a very short time compared to the time it is on Fluttering Afluttering light is about eight times faster than a flashing light
27. nnnnnnnnn CH COMDIAL DXP DXP Plus and FX Series Digital Communications System Non LCD Multi line Telephone Station User s Guide co LL LL El CER CL ICCLIT LII LL El i ooo S CT ke 2 ose 3 aco El 014 45 06 oc co n 207 nv wow CC cu SS bre A co de X f J Rip rrr y DIGITECH This user guide is applicable to the DigiTech models 7714S and 7714X as well as the Impression models 2122S and 2122X non LCD telephones when used with the fol lowing digital communications systems DXP with Software Revision 9C DXP or DXP Plus with Software Revision 11A and later FX Series with Software Revision 12A and later NOTE S in the model number means Speakerphone and X means Monitor Tele phone ANSERAB Accredited by the Dutch Council e for Accreditation for certification and registration activities rst Comdial s Quality Management System Is Certified To The ISO 9001 Standard Comdial strives to design the features in our communications systems to be fully interactive with one another However this is not always possible as the combinations of accessories and features are too varied and extensive to insure total feature compatibility Accordingly some features identified in this publication will not operate if some other feature is
28. rt an incoming call to the designated station whether you are busy or idle You must program a CALL FORWARD button using the instructions in the programming section on your station to serve as a call divert button e To identify the station to receive diverted calls 1 Press INTERCOM 2 Dial 55 3 Dial extension number of station to receive diverted call 4 Press SPEAKER to end e To divert calls to the designated station 1 Hear ringing or see flashing line status light 2 Press CALL FORWARD system immediately forwards ring ing call to station you designated Non LCD Station User s Guide 7 1 Using The Other Features GCA70 314 7 3 Forwarding Calls e To forward your calls 1 Press preprogrammed FORWARD button OR press INTERCOM and dial one of the following codes 52 all calls forward immediately 54 all calls forward after RNA or Busy K5 prime line and personal intercom calls forward immediately 3K53 prime line and personal intercom calls forward after RNA or Busy 2 Dial extension number of the telephone that is to receive your forwarded calls 3 Press SPEAKER e To cancel call forwarding 1 Lift handset OR press INTERCOM 2 Dial 5 3 Press SPEAKER or hang up handset 7 2 Non LCD Station User s Guide GCA70 314 Using The Other Features 7 4 Making a Paging Announcement e To send a paging announcement 1 Lift handset 2 Press INTERCOM then dial 70 77 zones
29. ss to save programming Press SPEAKER to end Label button location 9 2 Non LCD Station User s Guide GCA70 314 Programming Your Telephone 9 2 Storing Speed Dial Numbers e To store an outside number as a speed dial number 1 2 3 Press INTERCOM Dial 1 Press programmable button or 1 0 on keypad to choose stor age location NOTE Remember you can store another number at a second level at a programmable button by first pressing HOLD NOTE Press line button or dial 01 16 to select line groups 1 16 or dial 00 for system to select line Dial number you want to store up to 16 digits that can include and To store hookflash in a number sequence press TAP press HOLD to store pause only if needed Press TRANSFER CONFERENCE to store number Press next programmable button and dial another number to store Repeat previous step until you have stored all numbers Press SPEAKER to end When you are programming emergency numbers and making test calls to emergency numbers the Federal Communications Commission FCC requires that you do the following 1 remain on the line and briefly explain to the dispatcher the reason for the call 2 always make test calls during the off peak hours such as early morning or late evening Non LCD Station User s Guide 9 3 Programming Your Telephone GCA70 314 e To store an intercom number as a speed dial number 1 Dial 1
30. th the volume control e To turn the music off 1 Press INTERCOM 2 Dial 1 the SPEAKER light turns off when background music is off 7 6 Non LCD Station User s Guide GCA70 314 Using The Other Features 7 11 Setting The Volume Control e There are four ringer loudness levels plus an OFF position Set the level as follows 1 While your telephone is on hook and idle press VOLUME UP or VOLUME DOWN once for each change in loudness that you desire The ringer sounds once for each change as an example of the current setting Your selection becomes the new default setting and will result in your telephone ringing at that level for all future calls until you change the default by repeat ing the procedure NOTE If you set the ringer to the OFF position your telephone will sound a short ring burst once for each call you receive at your station while the ringer is off e There are eight speaker loudness levels Set the level for the current call as follows 1 While on a call and in speakerphone mode press VOLUME UP or VOLUME DOWN once for each change in loudness that you desire e There are at least eight handset loudness levels Set the level for the current call as follows 1 While on a call and in handset mode press VOLUME UP or VOLUME DOWN once for each change in loudness that you desire Non LCD Station User s Guide 7 7 Using The Other Features GCA70 314 e There are eight headset loudness levels Set the le
31. u desire privacy or if you are using a monitor telephone Non LCD Station User s Guide 2 1 Answering Calls GCA70 314 e To answer a call that is ringing the loud ringer or night transfer station 1 Hear ringing 2 Lift handset 3 Press INTERCOM 4 Dial 65 through 68 to select ringing zone 1 4 at the location of the bell or dial 69 to answer any ringing zone NOTE This feature is known as Trunk Access From Any Station TAFAS 2 2 Answering A Subdued Off Hook Voice Announcement SOHVA The installer may arrange your telephone to receive a subdued off hook voice announcement SOHVA If so an intercom caller may break into your outside call and deliver a message to your telephone receiver for you to hear NOTE While off hook on an outside call you will hear several quick tone bursts followed by an announcement delivered to your ear through the handset e To block a SOHVA 1 Press INTERCOM 2 Dial 2 e To remove block 1 Press INTERCOM 2 Dial 2 e To respond verbally 1 Press and hold MUTE 2 Speak into handset 3 Release MUTE to return to distant party 2 2 Non LCD Station User s Guide GCA70 314 Answering Calls e To respond non verbally 1 If announcing station has an LCD speakerphone press a pre programmed RESPONSE MESSAGE button to send message to calling telephone The message you sent will appear on the LCD of the announcing telephone and will disconnect the call NOTE Anno
32. uncing station must have LCD speakerphone If announcing telephone is not an LCD speakerphone the call will immediately disconnect Non LCD Station User s Guide 2 3 This page remains blank intentionally GCA70 314 Making Calls 3 Making Calls 3 1 Making Calls e To make a call 1 Lift handset and select line unless your telephone selects it for you or select intercom and listen for dial tone 2 Either dial number use speed dial feature use redial feature or press Direct Station Select DSS if making an intercom call To access outside line using the line group feature 1 Press INTERCOM then dial line group access code 9 line group 1 80 89 line groups 2 through 11 60 64 line groups 12 through 16 2 Listen for outside dial tone 3 Dial number 4 When called party answers lift handset To queue for a line group if all lines are busy 1 Press INTERCOM and dial line group access code 9 80 89 or 60 64 2 Hear busy tone 3 Dial 6 4 Press SPEAKER Non LCD Station User s Guide 3 1 Making Calls GCA70 314 e If you have line appearance for a particular line and wish to queue for that line 1 Note the busy status light LED 2 Press INTERCOM 3 Dial 6 4 Press line button 5 Press SPEAKER e To answer queuing ring back 1 Lift handset and hear dial tone for line e To cancel queuing before it rings back at your telephone 1 Lift handset 2 Press INT
33. utside Unscreened Calls 5 1 5 3 Making A Hot Transfer 5 2 5 4 Transferring Calls To Intercom Or Tie Line 5 2 6 Conferencing dia 6 1 6 1 Conferencing Stations Together 6 1 Non LCD Station User s Guide iii Contents GCA70 314 7 Using the Other Features 7 1 7 1 Blocking Voice Announce Calls 7 2 7 2 Diverting Incoming Calls To Another Station 7 1 7 3 Forwarding Calls eee 7 4 7 4 Making A Paging Announcement 7 3 7 5 Listening To a Call Over The Telephone s Speaker Group Listening esses 7 4 7 6 Muting Your Telephone 7 4 7 1 Setting A Do Not Disturb Condition At Your SAO Manic ree iae 7 5 7 8 Overriding A Call Or A Do Not Disturb Condition At Another Telephone Executive Override 7 5 7 9 Setting Your Personal Ringing Tones 7 6 7 10 Using Background Music 7 6 7 11 Setting The Volume Control 7 7 8 Using The Messaging Feature 8 1 8 1 Using The Message Waiting Light 8 1 8 2 Using LCD Messaging ee 8 2 9 Programming Your Telephone 9 1 9 Storing Extension Numbers And Feature Codes es uhi et 9 1 9 2 Storing Speed Dial Numbers 9 3 10 Operating Your Telephone With A DSS BLF Console oes b eo COR EXCEROU ERE e CR 10 1 Publication Index ven 5 ass
34. vel for the current call as follows 1 While on a call and in headset mode press VOLUME UP or VOLUME DOWN once for each change in loudness that you desire e There are eight group listening loudness levels Set the level for the current call as follows 1 While on a call and in the group listening mode press VOL UME UP or VOLUME DOWN once for each change in loudness that you desire e There are eight background music loudness levels Set the level as follows 1 While background music is on at your station press VOLUME UP or VOLUME DOWN once for each change in loudness you desire This level will remain set for background music until you change it again even if you turn off the feature and then reactivate it e To set a permanent group listening speaker headset or handset loudness level for all future calls 1 Press INTERCOM 2 Activate speaker headset handset or group listen mode you want to affect 3 While in that mode press VOLUME UP or VOLUME DOWN to adjust loudness 4 Dial 7 or press a preprogrammed SAVE button to hold the loudness at the last setting for all future calls until you change the default again 5 Repeat this procedure in each mode until you have set all default volume levels 7 8 Non LCD Station User s Guide GCA70 314 Using The Messaging Feature 8 Using The Messaging Feature 8 1 Using The Message Waiting Light NOTE To turn on the message waiting light and
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