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Toshiba TOSHIBA NB100 Webcam User Manual

1. 17 PCI to ISA Bridge Error PCI ISA bridge errors always the same error replace the board 18 ESCD Error ESCD errors As above 53 ACPI Table Test Error Errors with the ACPI table test As above 34xx FAN 01 Fan Slow Speed Test Fail The fan slow speed test fails Check the FAN connection 02 Fan Stop Test Fail The fan stop test fails As above 03 Fan Fast Speed Test Fail fan fast speed test fails As above 04xx Video Check whether there is 01 Attribute Error es problems yin ine physical problem with the video 02 Text Page Selection Error As above As above 03 Text Color Error As above As above 04 Text Mode Error As above As above 1 Check whether there is any 1 Physical problems with the physical problem with the video video card card Yo IMG Mode Biror 2 Physical problems with the 12 Check whether there is any monitor physical problem with the monitor Check whether there is any 06 Character Test Error 2 physical problem with the video card 07 DAC Palette Address Test Error Check whether there is any 08 Color Purity Test Error Physical NODE Ideo physical problem with the video card or the monitor card or the monitor Mode 15bits Direct 09 Color Test Error As above As above VESA Mode 16bits Direct 10 Color
2. Ra dues E ORT 4 2 Before Y Ol 4 4 Disassembly PrOGeduTes mae deed idee s etm de ata aste 4 5 Assembly Procedures oon RU d ut CU de DRE Me buoni 4 5 Tools and 4 6 Screw Tiphtenme Torgu aeo or edidi ode i ee a 4 6 Colors or Screw Shall KS asco ST VIR TIEN 4 7 Symbols of Screws on the Computer eene 4 7 e MER HIS interni 4 7 Removing the Battery 4 8 Battery e eoe ipit ia 4 9 Removing the Momery oa ecelesie 4 10 ly TOSHIBA NB100 Maintenance Manual 4 Replacement Procedures 4 2 4 3 44 4 5 4 6 4 7 4 8 4 9 4 10 4 1 Installing the Momery adita 4 11 Removing the Optional Memory nennen 4 12 Installing the Optional Memory eese 4 13 Keyboard Cover and Keyboard ie rte ed Ye DR 4 14 Removing the Keyboard Cover and Keyboard sss 4 14 Installing the Keyboard Cover and 4 16 Wireless LAN eiie eai p m ee 4 17 Removing the Wireless LONDINI COITU
3. 53 3410 Periphe ral mU 54 3 11 Error Codes and description ii e t ee 57 SM OEC dil Viren 1 TOSHIBA NB100 Maintenance Manual iii 3 1 General 3 Diagnostic Programs 31 General This chapter explains the diagnostic programs which tests and diagnoses the functions of the hardware components of this computer The diagnostic programs can be classified into two types OPTION and DIAGNOSTIC TEST NOTE I This Diagnostic supports Arizona 10 NOTE 2 Before running a test be sure to 1 Check that all the cables are connected securely 2 Exit the application that is currently running and close Windows The OPTION includes the following functions Select Items Test Select Items Edit Batch Parameters Load Batch Parameters Save Batch Parameters Log Parameters Specify Log Viewer Display Error Log File DOS Shell Exit to Free DOS E Gia E GEL ED The DIAGNOSTIC TEST Devices include the following tests System Test Memory Test Storage Test Video Test Communication Test Peripheral Test Keyboard Layout Test Audio Play Test Audio Record Test DMI Read DMI Write System Information 0O00 020 EI GEL Ef 58 Before running the diagnostic programs get the following tools prepared H A Service Diagnostic BOOT CD or Flash Memory A Formatted FLOPPY DISK
4. sess 4 14 Installing the Keyboard Cover and Keyboard ss 4 16 Wireless LAN td pce iD 4 17 Removing the Wireless LAN Card eee tied 4 17 Installing the Wireless LAN Card e 4 18 Display Assembly Mee aera fo 4 19 Removing the Display Assembly iri eee 4 19 Installing the Display Assembly seen nennen 4 21 Top VSI ole tam utt esse ad 4 22 Removing the Top lt RR REA ani 4 22 Installing the Top Cover ui i este eate aee HR e sa NT ED Pre 4 23 TOSHIBA NB100 Maintenance Manual 4 iii 4 Replacement Procedures 4 6 4 7 4 8 4 9 4 10 4 1 SSD PDD and erii odes eve a vexare ec edad E QI Spa xa 4 24 Removing the SSD HDD and eter Mate 4 24 Installing the SSD HDD and 4 26 System Board DC IN RJ45 Cable and Blue Tooth Card 4 27 Removing the System Board DC IN RJ45 Cable and Blue Tooth Card 4 27 Installing the System Board DC IN RJ45 Cable and Blue Tooth Card 4 29 Display PR 4 30 Removing the LCD Display Mask eret rt testet
5. z skoner o 4 C 8 Touch Pad Connector 12 Pin Table C 8 Touch Pad Connector pin assignments 12 Pin Cif wp L2 L3 T 6 6 separa oo 8 __ rax we wi Pe C 9 CN9 Fan Connector 3 Pin Table C 9 Fan Connector pin assignments 3 Pin vcwo 2 an TOSHIBA NB100 Maintenance Manual C 5 Appendices Apx C Pin Assignments C 10 CN10 Bluetooth Cable Connector 10 Pin Table C 10 Bluetooth Cable Connector pin assignments 10 Pin mew ___ 10 Pano Suae me 555 oso Yo 4 E nan comi 5 6 RESET o juo c wx poses Jh ose 9 DiSABE o 10 C 11 CN500 USB Port 1 Connector 4 Pin Table C 11 USB Port 1 Connector pin assignments 4 Pin Lr ves 2 Use 10 were oo C 12 CN501 USB Port 2 Connector 4 Pin Table C 12 USB Port 2 Connector pin assignments 4 Pin _ __ __ e uss s wo 4 C 13 CN502 RTC Battery Connector 2 Pin Table C 13 RTC Battery Connector pin assignments 2 Pin 1 1 2 ow C 6 TOSHIBA NB100 Maintenance Manual Appendices Apx C Pin Assignments C 14 CN503 Card Reader Connector 21
6. C 12 C 22 JACK2 Head Phone Connector 6 7 C 13 C 23 500 RJ45 Connector 9 Pin cccccccccccccceessssssecececececeesensseeeeeceeseeenees C 13 App ii TOSHIBA NB100 Maintenance Manual Appendices Appendix D Keyboard Scan Character Codes essen D 1 Appendix E Key tit pato dti E 1 TOSHIBA NB100 Maintenance Manual App iii Apx A Handling the LCD Module Appendices Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly Observe the following precautions when handling the LCD module 1 When installing the LCD module in the LCD cover be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained OK 4 f to 2 Be careful to align the four holes at the right side and left side of the LCD module with the corresponding holes in the LCD cover before securing the module with four screws Do not force the module into place because stress can affect its performance Also the panel s polarized surface is easily scarred so be carefully when handling it TOSHIBA NB100 Maintenance Manual A 1 Appendices Apx A Handling the LCD Module 3 Ifthe panel s surface gets dirty wipe it with cotton or a soft cloth If it is still dirty try breathing on the surface to create a light condensate and wipe it
7. a 55 0 11 K 2116 Enter Le 2 a ILL LCL JL lL ES all __ lt 2 olffe iiv viti le gt t int 5 3 2 Yl el all 2 4 at xm s Home PgDn End Figure E 5 AR keyboard E 6 Nordic NE Keyboard fEsc 194 VFI F2 F3 F4 F5 F7 F8 F9 F10 __ 1 Del WE 20 lt CR Broek PrtSc Ti val 1 172 ye 1 2 13 14 15 116 7118 19 10 SA LL J Q Ww E R T Y 1 AE ET NE Vm ee ct F G H J K L 00 x FIL 1 09 A 4 t 3 2 gt B N M t i lt Hu 2 PgUp 4 AltGr Figure E 6 NO keyboard TOSHIBA NB100 Maintenance Manual Appendices Apx E Key Layout E 7 Dutch DT Keyboard Pause Ins Del Esc Wre Wra Wre Wr7 Wre GE nA TR A Gy 2 YO e Me J Wh W fe 1 jil2 3 4 5 ejlle 7 8 9 10 ia life mr Wu Wo life We LST ea JN hla
8. 8 3 23 PIS oM T D E 8 3 2 6 DMI Reid eei adstat tope pedi 9 3 2 1 a a daa he aa e pot 9 3 2 8 System Informatio sssi ioe rta Ht ut Do 10 3 2 9 bij ASI 11 3 2 10 Exit to Free DOS R SERENO PEN DURAS 12 3 2 11 The Diagnostics Screen 12 eren rede dated ae rae 15 3 3 1 OVETVIEW M 15 3 3 2 Batch Parameters Configuration essere 16 3 3 3 Item s Parameters Configuration seen 18 3 3 4 Bath Parameters etr ah tna vod aes ah eae mem noe 19 3 3 5 Save Batch Parameters ua na a its 20 3 3 6 LOG Parameters Setting tiet e 21 3 3 7 LOG VIS WEE 22 3 3 8 Display LOG Ee nio tocan ditt aetati p 22 3 3 9 GAS WEE t 23 EOG File Samples brit thai tete 24 slo 26 System MEAT UR 29 oerte e II mr 34 Niroct M H M 40 buc LE 44 TOSHIBA NB100 Maintenance Manual 3 Diagnostic Programs 3 9 Communication
9. TED TT Caps A S D F G H J K L 3 4 2 x N M lt gt 2 1 Ju PgUp d Ctrl Fn Alt B Figure E 11 EN keyboard E 6 TOSHIBA NB100 Maintenance Manual
10. 4 30 Installing the LCD Display Mask ette 4 32 LCD Modules tese tees en 4 33 Removing the LCD module 4 33 Installing ECD Module 4 35 CCED board dnd Speakers ese 4 36 Removing the CCD board and Speakers sene 4 36 Installing the CCD board and Speakers eee 4 37 Touch Pad Board eaa ipe acp c pa ae pica dodi de veal 4 38 Removing the Touch Pad Board 4 38 Installing the Touch Pad Board tein retener 4 39 TOSHIBA NB100 Maintenance Manual 4 Replacement Procedures Figures Figure 4 1 Removing the battery is eia oie i 4 8 Figure 4 2 Removing the memory card eese eere eese einen stent 4 10 Figure 4 3 Removing the optional memory enne nennen nennen 4 12 Figure 4 4 Removing the keyboard Cover and Keyboard sss 4 14 Figure 4 5 Removing the keyboard Cover and Keyboard sess 4 15 Figure 4 6 Removing the keyboard Cover and 2 4 15 Figure 4 7 Removing the wireless LAN Card aono 4 17 Figure 4 8 Removi
11. Rear Cover Ver 0 1 Date 2008 06 17 SIE Platt Premium Black Issue New Press CO l exture Gloss 800 Bue 2 0 cor 20A 72 Sik prin Pantone 8001C TOSHIBA Logo 21 Rear cover Screw rubber Rubber Premium Black gS TOSHIBA CCD Mylar ransporent Gloss Sik print trom back M T Attwori z 23 CCD Mylar Sheet Plastic Premium Black Texture 0501 Sik print Pantone 6001C TOSHIBA JArtworkAz 22 bezel Speaker Net 4 JPC Meth Premium Slack J Battery Plastic Premium Black Texture 0502 ArtworlcA2 5 KB Holder Plastic Premium Black 0501 PW Button Battery Foot Premium Black Rubber Premium Black Matt lexture Gloss 800 point Aluminum Siver AriworcAz 2 Power bin Battery Latch Plastic Premium Black Texture 0 02 Keyboard fPremium Black Standard Bottom Case Top Case Plastic Premium Block incide ores 002 Premium Black eon emboss out 0 3mm 0 Mrtwork Az 4 boltom cate outside area Touch Pad Plastic Premium Block DOR Door IMD Gloss 800 Plastic Premium Block joont Aluminum Siiver2 0 02 UA 1925 b NtwortAz 3 1 Top cose Bottom Foot Product Badge Rubber Premium Black Transp
12. Figure 4 11 Removing the top cover Installing the Top Cover Install the top cover with the display assembly according to the following procedures and Figures 4 10 4 11 1 Seat the top cover adjusting its position 2 Secure the top cover with four M2 5 x 8 black flat head screws 3 Connect the touch pad board flat cable to CN8 on the system board 4 Turn the computer upside down and secure it with the following 6 screws Six M2 5x 5 black flat head screws TOSHIBA NB100 Maintenance Manual 4 23 4 Replacement Procedures 4 6 SSD HDD and Fan 4 6 SSD HDD and Fan Removing the SSD HDD and Fan CAUTION Do not press on the top or bottom of the drive Applying such pressure can either corrupt the data in the drive or damage the drive X Remove the SSD HDD hard disk drive and Fan according to the following procedures and Figures 4 12 4 13 4 14 1 Remove the two M2 5 x 4 flat head screws on the SSD HDD pack 2 Remove the SSD HDD pack by pulling on the tab attached to the pack 3 Remove one 2 5 x 7 black flat head screw on the Fan 4 Disconnect the Fan cable form CN9 5 Remove Fan M2 5 x4 black flat head screw M2 5 X 7 black flat head screw Figure 4 12 Removing the HDD pack NOTE Do not disassemble the HDD pack when it is working normally Disassemble or replace the HDD pack only if it fails 4 24 TOSHIBA NB100 Maintenance Manual 4 6 SSD HDD and Fan 4 Replacement Procedures 6 Pla
13. TOSHIBA NB100 Maintenance Manual 61 Chapter 4 Replacement Procedures 4 Replacement Procedures 4 ii TOSHIBA NB100 Maintenance Manual 4 Replacement Procedures Chapter 4 Contents 4 1 4 2 4 3 4 4 4 5 e cci M 4 1 NE 4 2 Before You ios one aide etu det dota eda ipa 4 4 Disassembly Proceduresiics ius sod lass E 4 5 Assembly MIT acta ers 4 5 Tools and Equipment 4 eror a Urn 4 6 Screw Tightening Torque iin eret dena RIS ASPERA E n 4 6 Colors OF Screw We cop ten 4 7 Symbols of Screws on the Computer 4 7 SyraboL examples lost SU bou Deb cR E 4 7 Removing the Battery Pack eee t d edes 4 8 Installing the Battery Pack ct etat t ee ee be SER SER 4 9 Removing the Momery Card ote asa gae coetus 4 10 Installing the Momery Card te testatus Eso coser 4 11 Removing the Optional Memory 4 12 Installing the Optional 4 13 Keyboard Cover and Keyboard se eee 4 14 Removing the Keyboard Cover and Keyboard
14. as e eas e Yn e edis 4 17 Installing Wireless LAN Card eiii e 4 18 Display Assembly sette toc etos a cape 4 19 Removing the Display Assembly tetto beo ene 4 19 Installing the Display 4 21 4 22 REMOVING the Top betae 4 22 Installing the eee dto Y teet vo east E ve o EUN ies 4 23 SO DARD aud 4 24 Removing the SSD HDD and Fan eese enne 4 24 Installing the SSD HDD and Fan eee 0 4 26 System Board DC IN RJ45 Cable and Blue Tooth 4 27 Removing the System Board DC IN RJ45 Cable and Blue Tooth 4 27 Installing the System Board DC IN RJ45 Cable and Blue Tooth Card 4 29 Display Mask ou cena 4 30 Removing the LCD Display Mask ease eec eee ein 4 30 Installing the LCD Display Mask 4 32 CCD Modules ee ee 4 33 Removing the LCD mod le ouis ag ett Ier iae et OR a 4 33 Installing the EC D e thc eei nh 4 35 CCD board and Speakers seio REI en etes 4 36 Removing the CCD board and Speakers 4 36 Installing the CCD
15. ejl JJ jJ AC a en 52 5 J Enter v aj 3J y yl a UN z x lt W We Wl t flans UM rit a a 1 JL Y J Legs 57 aS ap m am ce x T Fn Q some Figure 9 HE keyboard E 10 Slovakian SK Keyboard fEsc W Wre Wrs 6 Wre Wrio Writ Wri2 Pause ins Del LAUR 744 10 54 ie ovo S att mJ ___ Break PriSc 5 31 4 5 6 7 alli 9210 v iu Ja Filis sjli4 ejiis eile 2117 6 JIL Wa Wr fu Wi We sila qu ol _ J 4 240 0 H J L W Lock dil eJ 2 B N M lt 7 gt 2 t Shift Vy 3 poup S eee 4 J Jo e Figure E 10 SK keyboard TOSHIBA NB100 Maintenance Manual E 5 Appendices Apx E Key Layout E 11 United Kingdom EN Keyboard FI F2 F3 F4 F5 F6 F7 F8 F9 FIO _ 1__ 12 Pause ins Del ma T RO 1 G MON vo z Break PrtSc 5 5 1 2 3 4 lt 5 6 7 8 a 0 Ila w T Y U iy C 4 x x
16. r A A med e G K L Je JL z x ne me In meme m Nm t a JIL JA J y EHI e 19J jme B rn e Figure E 7 DK keyboard E 8 Greek GK Keyboard fEsc Wri Wre Yrs re 9 Wrio Writ Wri2 Y Pause Einfg Entf Wha TE c a L Oh wih SA aom 3 Untbr Druck S Abt 43 J ire 2 1 2 2 3 4 5 6 7 ile ce ilo Pile vile Ww e 112 P ilu jja ne L G H J fe A 2 Y gt life B N M 3 lt L L JM E 45 T 2 E zc am B Post Buas Ende Figure E 8 GK keyboard TOSHIBA NB100 Maintenance Manual Apx E Key Layout Appendices E 9 Herbrew HE Keyboard Esc gt Wre fro Wrio Writ Wri2 ins Del O R LA SysRa J JW Imc W W Be 1 2 5 6 7 8 9110 ie Space F3 fa w e v e e fe We WM l 8j xii
17. vwo 3105 MAAm o 106 Maeso o 108 ios o we 7 32 v o moo o 16 ws 18 Moor o a Lam ow 55 Lam ow 0 134 19 o o 34 5 9 Me MA 147 153 157 159 iei LN ma o 000 DOA 8 008 Dat Hard NLL TOSHIBA NB100 Maintenance Manual 1 CX 025 BENE C 9 Appendices Apx C Pin Assignments Lan oo e o G G G G E 2 G 189 GND G s E G 19 Tiss 0 19 195 SMBDATAS 196 197 o oo 19 voso ov 6 __ _ 6 DM6 ND __ _ ND DO 50 DO 54 _00 51 _00 55 __ ND 1 _00 57 DO 61 ND o Jr x ND 1 o 7 ND 7 DO 58 No DO 59 DO 62 C 16 CN505 HDD Connector 22 Pin Table C 16 HDD Connector pin assignments 22 Pin end o o 4 9v 5 SA rxno 1 6 SAT
18. C 6 Card Reader Connector 21 Pin esses C 7 DDR2 DIMMO Socket 200 Pin eee C 7 HDD Connector 22 1 10 Touch Pad Connector 12 Pin C 11 Touch Pad Board Connector 14 Pin C 11 Mini Card Connector 62 Pin 4 ie ee C 11 USB Port 3 Connector A Pin esee C 12 External Micro Phone Connector 6 Pin C 12 Head Phone Connector 6 C 13 RJ45 Connector 9 Pin ccccccccccessessssececececeesessceceseeeesesensasees C 13 TOSHIBA NB100 Maintenance Manual 1 Appendices Apx C Pin Assignments Appendix Pin Assignments System Board C 1 CN1 CRT Connector 15 Pin Table C 1 CRT Connector pin assignments 15 Pin Signal Name GREEN GND GND VCC 5V HSYNC CRT DDCCLK C 2 CN2 Battery Connector 6 Pin Table C 2 Battery Connector pin assignments 6 Pin BATT CLK THRM1 E CN3 LCD Web CAM Connector 40 Pin Table 3 LCD Web CAM Connector pin assignments 40 Pin Signal Name Signal Name 5 2 ES C 2 TOSHIBA NB100 Maintenance Manual Appendices Apx C Pin Assignments 9 REDDING 7 DWIEDINNG EE s Ep vwe o 3 ve s
19. ordinances or regulations NOTE The LCD FL cable must be carefully peeled away before disconnecting it from the module Removing the LCD module Remove the LCD module according to the following procedures and Figures 4 19 4 20 1 Remove LCM CCD Cable from Board Connector 2 Remove two M2 5 x 5 black flat head screws on each side securing the LCD bracket 3 Carefully tilt the LCD module toward you 4 Remove two M2 x 2 5 black flat head screws on each securing the LCD bracket 5 Remove the LCD brackets LCM CCD Cable LCD module er M2 5 X 5 black flat head screw M2 5 X 5 black flat head screw Figure 4 19 Removing the LCD module and screws TOSHIBA NB100 Maintenance Manual 4 33 4 Replacement Procedures 4 9 LCD Module M2 x 2 5 black flat head screw LCD module pe M2x2 5blackflat head screw i Figure 4 20 Removing the LCD module and screws 4 34 TOSHIBA NB100 Maintenance Manual 4 9 LCD Module 4 Replacement Procedures Installing the LCD Module NOTE LCD FL cable must be carefully peeled away before disconnecting it from the module Install the LCD module according to the following procedures and Figures 4 19 4 20 Turn the LCD right side up 2 Place the LCD bracket in the correct position and secure it with two M2 x 2 5 black flat head screws on each side 3 Place the LCD module in the correct position and secure it with two M2 5 x 5 black flat heat screws on each
20. Test Selected Itens F8 Edit Batch Paraneters gt Interactive Test Load Batch Parameters Break on Error Save Batch Parameters Hait on Error Log Parameters Pause Enable Specify Log Viewer Display Error Log File Battery Life Monitor DOS Shell CPU Thermal Monitor Test Mode Test Order Cfg File Name cfg ini Log File Name Custom log Options Menu Notes Select All None Items Switch between selecting all test items and selecting none The hot key is F6 Test Selected Items Execute all selected test items in this editor The hot key is F8 If Interactive option in batch parameters has not been selected a warning message would be shown as below The Interactive option in batch parameters has not been selected on the interactive test items would be directly reported as fail e Edit Batch Parameters TOSHIBA NB100 Maintenance Manual 15 3 Diagnostic Programs 3 Configure batch parameters and all the test item s parameters Load Batch Parameters Upload all the test items and the parameters to the ini file Save Batch Parameters Save all the parameters and the test items that are configured in the editor to a specified file Log Parameters Configure LOG parameters Specify LOG Viewer Specify the viewer for the LOG file Display Error Log File Load the LOG file viewer specified in the Specify Log Viewer to view the LOG fi
21. Error Bookmark not defined 4 TOSHIBA NB100 Maintenance Manual 4 Replacement Procedure 3 3 3 Item s Parameters Configuration Error Bookmark not defined 3 3 4 Load Batch Error Bookmark not defined 3 3 5 Save Batch Parameters Error Bookmark not defined 3 3 6 LOG Parameters Setting Error Bookmark not defined 3 3 7 Specify LOG Error Bookmark not defined 3 3 8 Display LOG PO Error Bookmark not defined 3 3 9 LOG VIEW El oi Error Bookmark not defined 3 3 10 File Sample oec reri heise Error Bookmark not defined 3 4 Error Bookmark not defined 35 System Hest EC as Error Bookmark not defined 3 6 Memory sus td Uns ine Top Error Bookmark not defined 3 7 Error Bookmark not defined 3 8 bino eM Error Bookmark not defined 3 9 Communication Error Bookmark not defined 3 10 PenipBietals Error Bookmark not defined 3 11 Error Codes and description sss Error Bookmark not defined 3 12 Quick Test Hem List otto eere Error Bookmark not defined Chapter 4 Replacement Procedures 4 1 General cato oa gee Mediceo T uf 4 1
22. Setting 87 288 rpn Detected 8 rpm PASS Fan Slow Speed Test Setting 3288 3688 rpm Detected 3398 rpm PASS Fan Middle Speed Test 8 Setting 4200 4688 rpm Detected 4400 rpm PASS Error Description Fan Fast Speed Test B Setting 5388 5788 rpm Total Fail List Current Fan Speed 5528 rpm Tn Fails Found 8 ILOOPBOUND D 4 COUNT 61 61 CPU ORDER SEQ Custom log 5 2888 8 3 HALT WAIT PRU H TOSHIBA NB100 Maintenance Manual 33 3 Diagnostic Programs 3 6 Memory Test 3 6 Memory Test This test module is to check whether the memory chip works normally Subtest 01 BIOS ROM This test item is to check the validity of BIOS ROM that includes two sub items ROM Read and ROM Write Protection ROM Read is to check whether BIOS ROM could be correctly read out ROM Write Protect is to check whether BIOS ROM is write protected Subtest 02 Parity This test item is to check whether the parity checkout error could happen through writing and reading memory Below is the parameter setting dialog window Copyright 1998 2888 Inventec Tianjin Ltd Extended Memory Test Param Test Option Choose the Memory part to take the test Base Memory or Extended Memory Extended Memory Test Range Specify the test coverage range of Extended Memory If user chooses Total Size it means that the whole Extended Memory will be tested Although user can input the parameter into other select box but the selected resu
23. by user break or test time is out 54 TOSHIBA NB100 Maintenance Manual 3 10 Peripheral 3 Diagnostic Programs Life Time 4 TouchPad Test Press left and right button and move the cursor to test Press ESC to abort the test Subtest 03 Led Test 1 Led Test Check whether the green led works normally TOSHIBA NB100 Maintenance Manual 55 3 Diagnostic Programs 3 10 Peripheral Check whether the orange led works normally 56 TOSHIBA NB100 Maintenance Manual 3 1 1 Error Codes and Description 3 Diagnostic Programs 3 11 Error Codes and description The format of Error Code is ddxxee and dd is the device ID 1 2 chars xx is test function ID of device 2 chars is the error code of device 2 chars the range of error code is from 01 to 99 in each device the common error codes in all device are set to 99 and spanned Device Error Description Cause Action Code ddxx ee _ Error 94 Interactive Mode Needed The test is not under interactive Check whether the interactive test mode mode is adopted 01 CPU 01 CPU General Function The CPU General Function Replace the CPU Error register is damaged 02 CPU Arithmetic Error Ele CE TS As above damaged 03 CPU Logic Error As above damaged The CPU Type is not Check whether the CPU is Intel PET pen REOR supportable CPU 05
24. line the font in red with turquoise background shows the same value as that in the 17 line before user s editing User can modify the attribute s value in the 2 line and press Enter to confirm the current edition and continue editing the next attribute During the editing user could press F2 to confirm the DMI attribute update or press F4 to ignore the modification Press ESC to exit the program of DMI Write The confirmation screen is as below TOSHIBA NB100 Maintenance Manual 9 3 Diagnostic Programs 3 2 Quick Start 3 2 8 DMI Information Modify Uersion 1 88 Manufacture TOSHIBR Product Name TOSHIBA 188 Uersion PLLi8C RRRR1 Serial Number B 12345678901234567898123456789812 UUID 8 12345678981234567898123456789812 OEM Part Number PLL18C RRRR1 OEM SH Number Press ENTER key to complete an item s modification The attributes that have been modified would be marked in red otherwise in yellow User could press F2 to save the changes or press F4 to ignore and exit the current program System Information This function is used to read the system information When the test is completed a file named System log will be saved in the defined location During the reading process the following screen will be displayed to indicate that the progress is in detection Systen Information Menu Information Battery Cache IDE Detecting IDE Please wait 1 1 Prev Next Item PgUp PgDn Prev Next Pa
25. through which the computer automatically recognizes an external VESA DDC 2B compatible monitor Multiple Digital Media Card Slot This computer is equipped with Multiple Digital Media Card Slot that can accommodate SD Mini SD Micro SD SD IO SDHC MS MS Pro MMC memory cards This slot is for your memory card requirements to provide memory card read on your computer Toshiba Pointing Device Toshiba Pointing Device has one kind of Normal touchpad and one kind of touch pad 6 TOSHIBA NB100 Maintenance Manual 1 1 Features 1 Hardware Overview Sound System The ALC262 integrated audio controller supports multimedia The sound system contains the following Stereo speakers Headphone SPDIF combo jack nternal microphone External microphone jack LAN The internal LAN board supports 10 100Mbit It also supports Wake up on LAN from 3 54 55 and PXE boot support The LAN board has RJ45 jack to directly accommodate a LAN cable Wireless LAN The internal Mini Card slot supports IEEE802 11bg The Antenna has two dual band antennas Internal Camera The computer has an internal camera The camera has VGA fixed focus for low end ID or 1 3Mpix resolution fixed focus for mainstream ID support TOSHIBA NB100 Maintenance Manual 7 1 Hardware Overview 1 1 Features Figures 1 1 1 2 1 3 and 1 4 show the computer and its system unit configuration respectively ID Specifi ication 4 10
26. 01 01 in the above screen CPU Temperature Detect the temperature in the current CPU e g CPU 56C in the above screen Remaining Battery Capacity Remaining Battery Capacity detected in the current Battery e g BAT 46 Test Order Define the test sequence There is two sequence modes Sequential Test Mode and Random Test Mode The default mode is Sequential Test Mode it would displays ORDER SEQ as in the above screen LOG File Name Display the file name of the test log e g Custom Log in the above screen Start Test Time S TIME Display the test start time for the current test item or the test script e g 5 2008 02 16 00 42 28 in the above screen Break On Error Display HALT as shown in the above screen when Break On Error 15 enabled Wait On Error Display WAIT as shown in the above screen when Wait On Error is enabled Pause Enable Display PAUSE when Pause Enable is enabled Manual Interrupt Method Display Esc Break to tell the user how to manually interrupt the test process 14 TOSHIBA NB100 Maintenance Manual 3 3 Option 3 Diagnostic Programs 3 3 Options 3 3 1 Overview In Service Diagnostics with the Options menu user can configure the batch parameters test item s parameters and those parameters created by the LOG file ervice Diagnostic Ver 1 00 Copyright 1998 2006 Inventec Tianjin Ltd
27. 7 171 Subtest 10 DAC Palette Address This test item is to check the function of DAC registers and Palette registers In the test user is required to respond according to the instruction in the screen TOSHIBA NB100 Maintenance Manual 51 3 Diagnostic Programs 3 8 Video Is this display OK Y N 52 TOSHIBA NB100 Maintenance Manual 3 8 Video 3 Diagnostic Programs 3 9 Communication COMM Subtest 01 LAN Card This test item is to check whether the module can detect the existence of the network card and display its related information 1 Device ID Detection Detect the device ID of the network card 2 Vendor ID Detection Detect the vendor ID of the network card 3 MAC Address Detection Detect the MAC address of the network card TOSHIBA NB100 Maintenance Manual 53 3 Diagnostic Programs 3 10 Peripheral 3 10 Peripheral Subtest 01 Keyboard This test item is to check whether the keyboard works normally 1 Keyboard Data Line Test Check whether the keyboard data line works normally 2 Keyboard Clock Line Test Check whether the keyboard clock line works normally Subtest 02 _ Mouse Test Check whether the point devices work normally 1 Touch Pad Before test Touch Pad s function user should set a timeout time at below screen At the below screen of Touch Pad test user can press the left button right button and move the mouse to verify its functions for times and the test will end either
28. Block Address Percent Specify the coverage rate in percentage of the total disk Time Limit h Choose or Input the time hour of the defined range of the total disk to be tested Time Limit m Choose or Input the time minute of the defined range of the total disk to be tested Test test mode from the following options 1 Read amp Write Write data on the disk then read it out and compare the two value 2 Read Verify Read data only 3 Unprotected Write Write data on the disk without backup original data Option Select sequential test or random test 2 Sequential Random Seek The test item is to check the correctness of the HDD s sector s seeking function This test item involves the following parameters Copyright 1998 2888 Inventec Tianjin Ltd IDE HDD Seek 156361487 IDE HDD Test Range is same as the description of the upper item LBA Start LBA End specify start and finish byte in LBA Large Block Address TOSHIBA NB100 Maintenance Manual41 3 Diagnostic Programs 3 7 Storage Option Select sequential test or random test Percent Specify the coverage rate in percentage of the total disk Time Limit h Choose or Input the time hour of the defined range of the total disk to be tested Time Limit m Choose or Input the time minute of the defined range of the total disk to be tested 3 Performance Check the HDD s seeking speed and
29. Character Test Tests two types of font patterns Font 9 14 Font 9 16 It requires the user to check whether all characters of each font type displayed correctly by answering the questions prompted on screen It will be displayed as follows CHARACTER TEST TEXT MODE 7 9 14 FONT 989 4 X 1 78 1115e oav 9123456789 lt gt BaOBCDEFGHIJKLHNOPQRSTUUHXVZI 1 abcdefghijklnnopqrstuuuxyuz il a 1 1006 Ss 160018692 754 29 2a L HHH a eee 2 gt lt p Is this display CY N lt Enter gt 1 2 Text Attribute This test item is to check whether the text attribute of normal hi intensity inverse and blinking in VGA text mode could be correctly displayed on the screen 44 TOSHIBA NB100 Maintenance Manual 3 8 Video 3 Diagnostic Programs It would display the below texts of the different attributes in the screen Text in normal attribute Text in blinking normal attribute Text in inverse attribute Text in blinking inverse attribute Text in hi intensity attribute Text in blinking hi intensity attribute Suc Fer Users need to check whether all texts displayed correctly in the above six attributes and key in the answer or to the prompts Is this display OK Y N lt Enter Y gt Below is the test screen of Text Attribute Attr
30. Code set 2 AA AA AA AA AA AA AA AA AA AA AA AA Note Fn lt key Home key f PgUp key PgDn key key End key Refer to Table D 5 Note The table above shows scan codes with the left Shift key In combination with the right Shift key scan codes are changed as listed below With left Shift With right Shift Set 1 EO AA B6 2A EO 36 Set 2 EO FO 12 FO 59 EO 12 EO 59 TOSHIBA NB100 Maintenance Manual D 5 Appendices Keyboard Scan Character Codes Table D 3 Scan codes in Numlock mode Code set 1 Code set 2 Note Fn lt key Home key f PgUp key PgDn key Fn key End key Refer to Table D 5 Table D 4 Scan codes with Fn key Cap Code set 1 Code set 2 D 6 TOSHIBA NB100 Maintenance Manual Keyboard Scan Character Codes Appendices Table D 5 Scan codes in overlay mode Code set 1 Code set 2 This key is for UK keyboard only Table D 6 No 124 key scan code EO 37 B7 EO 7C E0 FO Ctrl Shift Alt TOSHIBA NB100 Maintenance Manual D 7 Appendices Keyboard Scan Character Codes Table D 7 No 126 key scan code Key Code set 1 Code set 2 top Pause Common E1 1D 45 9D C5 14 77 FO 14 FO 77 Ctrl EO 46 EO C6 EO FO This key generates only make codes D 8 TOSHIBA NB100 Maintenance Manual Key Layo
31. Error frequency is out of the estimated Reset the estimated range range The pattern read out from the L1 09 TL1 Cache test Error Cache is different from the Test this unit on multiple that has been written in the same machines address 15 Data Bus Error Interference between different data channels 14 Speed Error na during the transfer speed 03xx Board Repeat multiple times Whether 01 Test Error DNA Denne there is always the same error data normally replace the board The difference between the actual precision of the interval 04 Interval Timer Error timer and its theory value is out As above of the permitted range The timer counts imprecisely 05 periodic Faster Error As above standard 06 Periodic Slower Error As above standard 07 Update ended Interrupt R W errors with the RTC Roue Error refreshing interrupt controller The PC speaker s sound source 08 RTC Alarm Error As above produce corresponding timing signal 13 PCI Bus Error PCI Check the board 14 PCI Bus Scan Error PCI test fails As above 15 Device Access Error PCI access fails As above 16 PCI Config Verification Wrong PCI configuration Check PCI configuration on main Error board or PCI Device 58 TOSHIBA NB100 Maintenance Manual 3 1 1 Error Codes and Description 3 Diagnostic Programs configuration Repeat multiple times If there is
32. If there is still an error perform Check 9 The memory may be defective Replace the memory module with a new one following the steps described in Chapter 4 TOSHIBA NB100 Maintenance Manual 2 17 2 Troubleshooting 2 8 LAN 2 8 LAN To check if the computer s LAN is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Test Program Check Procedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check Execute the LAN check program available as part of the maintenance test program This program will check the LAN Insert the Bootable CD into the CD Turn on the computer and run the check program See Chapter 3 for information on how to perform the check If any abnormal is detected by the check go to Procedure 2 Procedure 2 Connector Check and Replacement Check The LAN connector 5 is mounted on the system board If the LAN malfunctions the system board might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 The system board may be faulty Replace it with a new one following the instructions in Chapter 4 If the LAN is still not functioning properly perform Check 2 Check 2 The memory may be defective Replace the memory module with a new one following the steps described in Chapter 4 If the problem persists perform Check 3 Check 3 The system board may be faulty Disassemble the compu
33. Make sure the following cables have been firmly connected to the system board and FL inverter board FL FL Inventer Board System Board HV cable LCD FL cable If any of the cables is loose or off reconnect it firmly and return to Procedure 3 If there is still an error perform Check 2 Check 2 The LCD FL cable may be faulty Replace it with a new one and return to 2 16 TOSHIBA NB100 Maintenance Manual 2 7 Display Check 3 Check 4 Check 5 Check 6 Check 7 Check 8 Check 9 2 Troubleshooting Procedure 3 If there is still an error perform Check 3 The FL may be faulty Replace it with a new one and return to Procedure 3 If there is still an error perform Check 4 The FL inverter board may be faulty Replace it with a new one and return to Procedure 3 If there is still an error perform Check 5 Make sure the LCD FL cable has been firmly connected to the system board and LCD module FL Inventer Board System Board LCD FL cable If the cable is loose or off reconnect it firmly and return to Procedure 3 If there is still an error perform Check 6 The LCD FL inverter cable may be faulty Replace it with a new one and return to Procedure 3 If there is still an error perform Check 7 The LCD module may be faulty Replace it with a new one and return to Procedure 3 If there is still an error perform Check 8 The System board may be faulty Replace it with a new one
34. TOSHIBA NB100 Maintenance Manual 1 Hardware Overview Figures Figure 1 1 ID Parts Description 1 amp Figure 1 2 Computer Block peperere It 9 Figure 1 3 System Board 10 Figure 1 4 System Unit Block Diagram 2i eie eee t etes ees diodes 11 Figure 5 SA PADD 2255 10 pie hae 16 Figure 1 6 State IEEE ui nor ue e aan 17 Table Table Lal HDD SpeCtfBiCat lol x eate reto an eos 16 Table 1 2 SSD Specifications sci eet ecu Ui kde 17 Table 1 3 Battery specifications eue re i a Hen iva diete Ete esca dre 19 Table 1 4 Quick Normal charging time nadie n depict aie 19 iv TOSHIBA NB100 Maintenance Manual 1 1 Features 1 Hardware Overview 1 1 Features The Toshiba Arizona is a B5 size notebook PC based on the ATOM processor providing high speed processing capabilities and advanced features The computer employs a Lithium Ion battery that allows it to be battery operated for a longer period of time The display uses 8 9 inch WSGA LCD panel at a resolution of 1280 by 600 pixels The computer has the following features Processor The CPU is the ATOM Processor Diamondville 1 6GHz Host Bri
35. TOSHIBA NB100 Maintenance Manual 1 3 Diagnostic Programs 3 1 General An External Monitor for DISPLAY test Audio Line for audio record test The following chapters describe all the test details The test items could be selected from the DIAGNOSTIC TEST menu Note When booting up the unit for the first time the system will automatically select the location of the result log file If a USB floppy drive is connected and there is an unprotected floppy diskette with more then 50KB spare space in the drive system will save all log files into the root directory the diskette otherwise system will save all log files in the root directory of RAM disk 2 TOSHIBA NB100 Maintenance Manual 3 2 Quick Start 3 Diagnostic Programs 3 2 Quick Start When the system is booting from Service Diagnostic Media the following screen will be displayed TOSHIBA 188 Service Diagnostic Version 1 088 Quick Test Customization Test Keyboard Layout Test Audio Play Test Audio Record Test DMI Read DMI Write System Information View Logs Exit to Free DOS Enter Your Choice 879 Please select a test item or select 0 to exit to Free DOS 3 2 1 Quick Test When this item is selected the system will run the configured test items and generate a test report automatically When the test is completed a file named Quick log would be saved in the defined location When Quick log is being created meanwhi
36. Verify Error Seek Error 9 SeekEror 0 15 Disk read attribute value error Disk SMART attribute value error TOSHIBA NB100 Maintenance Manual 2 13 2 Troubleshooting 2 5 HDD Procedure 5 Connector Check and Replacement Check The HDD or system board may be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the following connectors have been firmly connected to the HDD and system board System Board If any connector is loose or off reconnect it firmly and return to Procedure 1 If there is still an error perform Check 2 Check 2 The HDD may be damaged Replace it with a new one following the disassembling instructions in Chapter 4 If the problem persists perform Check 3 Check 3 The System board may be damaged Replace it with a new one following the disassembling instructions in Chapter 4 If the problem persists perform Check 4 Check 4 The system board may be damaged Replace it with a new one following the disassembling instructions in Chapter 4 2 14 TOSHIBA NB100 Maintenance Manual 2 6 Keyboard 2 Troubleshooting 2 6 Keyboard To check if the computer s keyboard is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Test Program Check Procedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check Execute the Keyboard test available as part of the mai
37. above Error 27 15bits Video Mode Test eee ees Error 28 16bits Video Mode Test Reeve Error 29 24bits Video Mode Test Error 30 32bits Video Mode Test po Error 31xx Audio Check the Audio connection 01 Audio Play Fail Cannot play music replace the external fixture and repeat the test 02 Record Fail Cannot record As above 08xx LAN Card 01 bus Error duning Don t Scan PCI device Don t support PCI BIOS device ID test PCI Ethernet card not 02 present during device ID Don t find Net card Please insert Net cad test Intel PCI Ethernet card Don t found Net Card This Card pure 03 notpresent during MAC can t be Read MAC by this P other method test method 09 60 TOSHIBA NB100 Manual 3 1 1 Error Codes and Description Keyboard Map amp Stroke 3 Diagnostic Programs Keyboard Map amp Stroke Test Check the KBD connection and Test Fail fails repeat the test 03 Clock Line Test Fail Clock Line Test fails As above 04 Data Line Test Fail Data Line Test fails As above 05xx Mouse 01 Touch Pad Test Fail Touch Pad Test Fail repeat the test 20xx IDE HDD 01 Get Parameter Fail ane et Re Reinput the correct parameters 02 Write Pattern Error HD is damaged Send the HD for repair 03 Compare Error HD is damaged
38. ace 2 8 Procedure 3 Replacement Check e esp oed es 2 8 2 4 Syst m Board DP 2 9 Procedure 3 Replacement ecd Shea ae 2 10 2 5 sooo 2 11 Procedure 1 Message Geek ed Envases 2 11 Procedure 2 Check s cantio idem tia pd anos 2 11 Procedure 3 Format Check eec ele tete debet eet ice eae ate 2 12 Procedure 4 Test Program C heel no ag eden 2 13 Procedure 5 Connector Check and Replacement 2 14 2 6 Keyboard ME A 2 15 Procedure 1 Test Program pe Ute oid 2 15 TOSHIBA NB100 Maintenance Manual 4 iii 4 Replacement Procedures Procedure 2 Connector Check and Replacement 2 15 2 7 Ij Uri D a 2 16 Procedure 1 External Monitor 55 2 16 Procedure 2 Test Program Check peto pedimos 2 16 Procedure 3 Connector Check and Replacement Check 2 16 2 8 PAN ta easet ametcon ane oo s Mu M D eds li ceases 2 18 Procedure 1 Test Program Check iei tone 2 18 Procedure 2 Connector Check and Replacement Check 2 18 2 9 2 18 Procedure 1 Test Program Check 2 19 Procedure 2 C
39. and Figure 4 4 4 5 4 6 T 2 4 16 Connect the keyboard cable to CN6 on the system board Secure the keyboard with two M2 x 4 black flat head screws Place the keyboard cover in the correct position and secure the following 6 latches in that order One latch on each of the left and right sides Four bottom latches Secure the keyboard cover with two M2 5 x 10 flat head screws and one M2 5 x 5 black flat head screw TOSHIBA NB100 Maintenance Manual 4 3 Wireless LAN card 4 Replacement Procedures 4 3 Wireless LAN Card Removing the Wireless LAN Card Remove the wireless LAN card according to the following procedures and Figure 4 7 CAUTION Do not touch the connectors on the wireless LAN card and in the computer with your bare hands Wireless LAN cards can fail if they are contaminated with sweat natural oils etc from your hands 1 Disconnect the two antenna cables with tweezers 2 Remove the two M2x2 black flat head screws securing the wireless LAN card 3 Pull the wireless LAN card up from CN4 on the system board and out at an angle M2 x2 black flat head screw White wire Wireless lt Black wire Figure 4 7 Removing the wireless LAN card TOSHIBA NB100 Maintenance Manual 4 17 4 Replacement Procedures 4 3 Wireless LAN card Installing the Wireless LAN Card Install the wireless LAN card according to the following procedures and Figure 4 7 1 Insert the wireless LAN card in
40. and PRESS ANY KEY TO CONTINUE TOSHIBA NB100 Maintenance Manual 2 9 2 Troubleshooting 2 4 System Board Procedure 2 Test Program Check The maintenance test program contains several programs for diagnosing the system board and CPU Execute the following test programs using the procedures described in Chapter 3 System test Memory test Keyboard test Display test Hard Disk test Mouse test Sound test LAN test Qo c DV Uv qe ou mr If an error is detected during these tests go to Procedure 3 Procedure3 Replacement Check The system board memory may be defective Disassemble the computer following the steps described in Chapter 4 and replace the system board memory module with a new one 2 10 TOSHIBA NB100 Maintenance Manual 2 5 HDD 2 Troubleshooting 2 5 HDD To check if the 9 5mm HDD is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Message Check Procedure 2 Partition Check Procedure 3 Format Check Procedure 4 Test Program Check Procedure 5 Connector Check and Replacement Check CAUTION The contents of the HDD will be erased when the HDD diagnostic test or formatting is executed Save the required contents of the HDD to floppy disks or other storage drive in advance Procedure 1 Message Check When the computer s HDD does not function properly some of the following error messages may appear on the display Follow the steps below to chec
41. and white besides the above 8 colors In the test user is required to respond according to the instruction in the screen Background Attribute Test 5 80 25 Text Mode 46 TOSHIBA NB100 Maintenance Manual 3 8 Video 3 Diagnostic Programs This test item is to check whether 80 25 Text Mode works normally In the test user is required to respond according to the instruction in the screen 989 6 Dopo T3 41H18 tT leoa 1 lSz amp 7 0123455789 2 BRBCDEFGHIJKLHNO PQRSTUUHXVZEN1 abcdefghi jk lanoparstuyuxyzt AG B a amp gBGaiTiHA eKOG OD IUUCLYSS rr 1 gt 2 0 Is this display OK CY N lt Enter gt 1 Subtest 02 640 480 VGA Mode This test item is to check whether 680 480 VGA Text mode works normally In the test user is required to respond according to the instruction in the screen random color test in 640 480 graph node TOSHIBA NB100 Maintenance Manual47 3 Diagnostic Programs 3 8 Video Subtest 03 VESA Video Modes This test item is to check whether all the video modes supported by the video card works normally In the test user is required to respond following the instruction in the screen 1 640X480 Video Modes Test 225 Ie thie display 7 2 800X600 Video Modes Test Subtest 04 VESA Video Memory This test item is to check whether VESA video memory could be correctly accessed write data amp read dat
42. damaged 1 Turn the computer upside down 2 Release one optional memory cover securing the screw 3 Remove the memory cover CAUTION Do not touch the connectors on the memory modules or in the computer Contaminated connectors can cause memory access problems Stopper Memory cover secure screw Memory cover Memory Slot Memory Figure 4 3 Removing the optional memory 4 Spread out the two memory lock latches so that the memory module pops up 5 Pull the memory module up and out at an angle using care to avoid touching the connectors 4 12 TOSHIBA NB100 Maintenance Manual 4 1 General 4 Replacement Procedures Installing the Optional Memory Install the optional memory module according to the following procedures and Figures 4 3 after checking that the computer is turned off in boot mode Note The slot A is reserved for main memory Use the slot B for expanded memory If only one card is installed use the slot A CAUTION Install the optional memory after turning off the computer If this is violated the computer or memory can be damaged 1 Insert the memory module into the connector at an angle of 45 degrees 2 Press down on the memory module so that it is secured with both memory lock latches 3 Reinstall the optional memory cover 4 Secure the optional memory cover with the optional memory cover securing screw After the computer is turned on check the hardware configuration in the
43. interrupt the test 2 Test Running Status and Report Panel Test Running Status and Report Panel are located on the middle of Diagnostics Windows Test item name test process and test result are displayed in the left Test status and result are displayed in the upper right corner of the screen It displays the test status of the current test item TEST in testing PASS test finished and its result is passed FAIL test finished and its result is failed and SKIP test skipped The error list of each test module is displayed at the lower right corner of the screen It would display the total error quantity found in the test the most recent five error codes TOSHIBA NB100 Maintenance Manual 3 2 Quick Start 3 Diagnostic Programs and description would be shown here Detailed error report could be viewed with Logview exe When pressing ESC key during the test process a User Break Windows will be popped up for the user to select 3 USER BREAK Pressing ESC key to interrupt the test USER BREAK message box would be prompted out in the central of Diagnostics Window for the user to select the following actions CONTINUE Continue the test SKIP Stop the sub item of current test item to go to the next item s test ABORT Stop the current test item to test the next module ABORT ALL Stop all the selected test items User could use the hot key Ctrl D to achieve the same operation Whe
44. is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Message Check Procedure 2 Test Program Check Procedure 3 Replacement Check Procedure 1 Message Check When the power is turned on the system performs the self diagnostic Power On Self Test POST embedded in the BIOS ROM The POST tests and initializes each IC on the system board Ifan error message appears on the display perform Check 1 If there is no error message go to Procedure 2 If FREE DOS Windows XP or Linix is loaded normally go to Procedure 3 Check 1 If the following error message is displayed on the screen press the F1 key as prompted These errors occur when the system configuration preserved in the RTC memory generally called CMOS memory does not match the actual configuration or when the data is lost If you press the F1 key as prompted by the message the TSETUP screen appears to set the system configuration If the error message appears frequently when the power is turned on replace the RTC battery If any other error message is displayed perform Check 2 Bad RTC battery Check system Then press F1 key Check 2 If the following error message is displayed on the screen press any key as prompted by the message The error message appears when either data stored in RAM to be resumed is lost because the battery has been exhausted or the system board is faulty RESUME FAILURE
45. transfer the data rate 4 Controller Check Check the HDD controller s status including HDD interrupt and unexpected interrupt 5 Diagnostic Read Write This test item is a quick test to verify whether the HDD could be correctly accessed and the user could specify the percentage in the below dialog IDE Diagnostic Read Write 188 Percent 1 100 Specify the coverage rate in percentage of the total disk Time Limit h Choose or Input the time hour of the defined range of the total disk to be tested Time Limit m Choose or Input the time minute of the defined range of the total disk to be tested 6 SMART Test 42 TOSHIBA NB100 Maintenance Manual 3 7 Storage 3 Diagnostic Programs SMART stands for Self Monitoring Analysis and Reporting Technology SMART test will compare the attribute values with the threshold value in the HDD s controller to confirm whether there is any failure in the HDD TOSHIBA NB100 Maintenance Manual 43 3 Diagnostic Programs 3 8 Video 3 8 Video This test item tests the video by l displaying the figures in different graphic modes 2 displaying the property and color of the characters in different text modes User will confirm whether each video mode works normally by judging whether the display is correct It checks whether the video memory works normally by writing data into the video memory then reading it out and comparing the two value Subtest 01 Text Mode 1
46. with a click 2 Slide in the battery lock TOSHIBA NB100 Maintenance Manual 4 9 4 Replacement Procedures 4 1 General Removing the Memory Card Remove the memory card according to the following procedures and Figure 4 2 after checking that the computer is turned off in boot mode 1 Open the card cover 2 Push the memory card to be removed until it stops then release the memory card 3 When the memory card pops out grasp it and pull it out Memory card Figure 4 2 Removing the memory card 4 10 TOSHIBA NB100 Maintenance Manual 4 1 General 4 Replacement Procedures Installing the Memory Card Install the memory card according to the following procedures and Figure 4 2 after checking that the computer is turned off in boot mode 1 Insert the memory card gently until it stops and is seated securely 2 Checking that the memory card is seated securely After the PC card is installed check the hardware configuration in the Hardware Setup or TSETUP program to make sure that the PC card is compatible with the current hardware configuration TOSHIBA NB100 Maintenance Manual 4 11 4 Replacement Procedures 4 1 General Removing the Optional Memory Remove the optional memory module according to the following procedures and Figures 4 3 after checking that the computer is turned off in boot mode CAUTION Remove the optional memory after turning off the computer If this is violated the computer or memory can be
47. work with damp or wet hands To avoid personal injury use care to avoid the sharp edges or corners of the components TOSHIBA NB100 Maintenance Manual 4 1 General 4 Replacement Procedures CAUTION 1 Before replacing a component make sure that the replacement component meets the required specifications To avoid computer failures never use components that do not meet the specifications To avoid internal damage such as short circuits and fire never drop metal objects such as screws pins paper clips etc into the components When a screw is removed be sure to replace a screw that is the same size as the original screw Make sure that all the screws are fastened securely Loose screws can cause short circuits overheating smoke or fire Before raising a FRU or other component make sure that all the component cables have been disconnected to avoid the risk of electrical shock caused by accidental contact with the energized components For AC input be sure to use the AC adapter and AC power cable that come with your computer or Toshiba recommended equivalents To avoid the risk of electrical shock make sure that all the replacement components meet the specifications of the computer and that all the cables and connectors are fastened securely Inside the PC are components that become hot during operation such as the CPU and cooling module To avoid burns let the hot components cool down before starting inspection or
48. 2 6 Keyboard works well Insert Bootable CD into USB ODD Perform each test with the diagnostic program Any error detected by the diagnostic program No Perform the continuous test to check if the error is intermittent Identify the test resulting in the Any error detected by the 6 4 error and perform the appropriate diagnostic program procedures Identify the test resulting in the error and perform the appropriate diagnostic procedures No The system is normal END Figure 2 1 Basic flowchart 2 2 TOSHIBA NB100 Maintenance Manual 2 2 Basic Flowchart 2 Troubleshooting If the diagnostic program cannot detect an error the error may be intermittent Run the continuous test program repeatedly to isolate the problem Check the log utilities function to confirm which diagnostic test detected the error then perform the appropriate troubleshooting procedures as follows l If an error is detected by the System test Memory test Async test Printer test Sound test or Real Timer test follow the system board troubleshooting procedures in Section 2 4 If an error is detected by the Hard Disk test follow the HDD troubleshooting procedures in Section 2 5 If an error is detected by the Keyboard test follow the keyboard troubleshooting procedures in Section 2 6 If an error is detected by the Display test follow the display troubleshooting procedures in Section 2 7 If an err
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50. A RXPO 1 Poe 7 10 TOSHIBA NB100 Maintenance Manual Appendices Apx C Pin Assignments C 17 CN507 Touch Pad Connector 12 Pin Table C 17 Touch Pad Connector pin assignments 12 Pin 2 99 3 oo 4 west s west o moar moak OU pz C 18 CN508 Touch Pad Board Connector 14 Pin Table C 18 Touch Pad Board Connector pin assignments 14 Pin PWRIEDET NUMIEDE T CHARGE LED Es 5 IM CLK T C 19 CN509 Mini Card Connector 52 Pin Table C 19 Mini Card Connector pin assignments 52 Pin TOSHIBA NB100 Maintenance Manual C 11 Appendices PCIE RXN2 TENET PCIE RXP2 PIEC_TXN2 Er PIEC_TXP2 a Apx C Pin Assignments Ww TON BUF PLT RST Z 1 SMB_CLK_S E DATA S T P3 S P34 C 20 CN510 USB Port 3 Connector 4 Pin Table C 20 USB Connector pin assignments 4 Pin 2 oeo 10 4 ono C 21 JACK1 External Micro Phone Connector 6 Pin Table C 39 External Micro Connector pin assignments 6 Pin Signal Name 12 TOSHIBA NB100 Maintenance Manual Appendices Apx C Pin Assignments C 22 JACK2 Head Phone Connector 6 Pin Table C 40 Head Phone Connector pin assignments 6 Pin f o Ls ox 99 s reser TS Od C 23 JA
51. ARTI Video 01 Text Mode 01 Character Test CharTest 02 Attribute Attribut 03 Text Page Selection PageSel 04 Text Color Color 05 80 25 Text Mode Text Mode o2 40480 VGA IVGAMode 640X480 Video Modes VESA 640x480x256 Mode VESA Video o VESA 640x480x32K Mode Dine Modes VESA 640x480x64K Mode V64048 02 4 VESA 640x480x16K Mode V640480 32 VESA 640x480x32bit Mode 800X600 Video Modes VESA 800x600x256 Mode VESA 800x600x64K Mode V800600 15 02 VESA 800x600x32K Mode V800600 16 VESA 800 600 16 Mode 800x600x32bit Mode 04 m VESAMEM 05 Test AGP 06 ILCD Panel Test LCDPanel 07 Register Test Register 08 Color Purity Test ColPurity 09 Color Test DirectColor 10 Pene DACPalAddr 11 Engine Bitblt TOSHIBA NB100 Maintenance Manual27 3 Diagnostic Programs 3 4 Subtests Test COMM 01 Card 01 Device ID Detection DeviceID 02 Vendor ID Detection VendorID 03 Address Detection MAC Address Peripheral 01 Keyboard 01 Keyboard Data Line KBDataLn 02 Clock Line KBClokLn 02 Mouse 01 TouchPad MSTpad 03 01 Device Led KBLED 28 TOSHIBA NB100 Maintenance Manual 3 5 System Test 3 Diagnostic Programs 3 5 System Test Move arrow keys and press the Space key to select CPU test item from Service Diagnostic menu then highlight CPU and press the Enter to r
52. As above 04 Read Verify Error HD is damaged As above 05 Error HD is damaged As above 06 DE eH Test The HD controller is damaged above Failed Disk Controller Test 07 junexpected interrupt The HD controller is damaged As above Failed 09 Die The HD controller is damaged above Test Failed Disk dos not support Change HD which supported 10 SMART Disk dos not support SMART SMART and test again 11 Disk read attribute Disk read attribute threshold Send the HD for repair threshold error error 12 E Disk read attribute value error As above Disk SMART attribute Disk SMART attribute value 13 As above value error error TOSHIBA NB100 Maintenance Manual 61 3 12 Quick Test Item List 3 12 Quick Test List 3 Diagnostic Programs Device Test Items Comment CPU Basic Functionality INPU Basic Functions CPU Information Memory BIOS ROM Cache Memory Bit Stuck High Test 1096 or 3 minutes Bit Stuck Low Test 1096 or 3 minutes Address Test Board Interval Timer Clock Calendar Test FAN FAN Speed Video MESA Video Memory 1096 or 3 minutes Color Purity Test Direct Color Test LCD Panel Sequential Random Read 25 or 3 minutes HDD SMART Check Device ID Detection LAN Card Vendor ID Detection Mac Address Detection
53. C 2 CRT Connector 15 C72 C2 CN2 Battery Connector 6 PID oai dee eee C 2 C 3 CN3 LCD Web CAM Connector 40 Pin C 2 C4 CN4 WWAN Connector 52 0000 2 1 0 00000 C 3 C 5 CN5 DC IN Connector 4 1 C 4 C 6 CN6 Internal Keyboard Connector 24 22 esses 4 CN7 RJ45 Connector 4 000 0 20 0 0 0 0 C 5 C 8 CN8 Touch Pad Connector 12 C 5 C 9 CN9 Fan Connector 3 00200000001 1 C 5 C 10 CN10 Bluetooth Cable Connector 10 Pin eese C 6 C 11 CN500 USB 1 Connector A Pin eese C 6 C 12 CN501 USB 2 Connector A Pin sees C 6 C 13 CN502 RIC Battery Connector 2 PIn tedesco eo dettes C 6 C 14 CN503 Card Reader Connector 21 222202 0 000 1000 C 7 C 15 CN504 DDR2 DIMMO Socket 200 Pin eee C 7 C 16 CN505 HDD Connector 22 0 0000 0 0 2 0 C 10 C 17 CN507 Touch Pad Connector 12 C 11 C 18 CN508 Touch Pad Board Connector 14 C 11 C 19 CN509 Mini Card Connector 52 Pin essen C 11 C 20 CN510 USB Connector 4 Pin ccccccccccccccecesssssececesecceeeceesssseaeeeeeeeeeees C 12 C 21 JACKI MICRO Phone Connector 6
54. CK500 RJ45 Connector 9 Pin Table 41 RJ45 Connector pin assignments 9 Pin TOSHIBA NB100 Maintenance Manual C 13 Keyboard Scan Character Codes Appendices Appendix D Keyboard Scan Character Codes Table D 1 Scan codes set I and set 2 1 4 Codeseti Codeseti 1 Code set 2 TOSHIBA NB100 Maintenance Manual D 1 Appendices Keyboard Scan Character Codes Table D 1 Scan codes set I and set 2 2 4 Codeseti Codeseti 1 Code set 2 5 Lock A AC Oo TOSHIBA NB100 Maintenance Manual Keyboard Scan Character Codes Appendices Table D 1 Scan codes set I and set 2 3 4 Codeset1 Codeset1 1 Code set 2 Ctrl Fn Alt L Space ALT R Ins Del TOSHIBA NB100 Maintenance Manual D 3 Appendices Keyboard Scan Character Codes Notes SON t pao X X X X X Table D 1 Scan codes set I and set 2 4 4 Code set 2 PrintSc Pause CONVERT 79 KATAKANA 70 Scan codes differ by mode Scan codes differ by overlay function Combination with the Fn key makes different codes Fn key does not generate a code by itself This key corresponds to key No 42 in a 102 key model Refer to Table D 6 No 124 key scan code Refer to Table D 7 No 126 key scan code 205 207 are for JAPAN keyboard only TOSHIBA NB100 Maintenance Manual Keyboard Scan Character Codes Appendices Table D 2 Scan codes with left Shift key Key Code set 1
55. Graphics Features Direct Media Interface DMI Power Management Security and Manageability Serial ATA Interface ICH7 M Audio Control South Bridge Intel ICH7 M Card Bus Controller RTS5158 Audio Controller Direct Media Interface DMI PCI Express Interface Serial ATA SATA Controller Advanced Host Controller Interface AHCI Intel Matrix Storage Technology PCI Interface IDE Interface Low Pin Count LPC Interface Serial Peripheral Interface SPI Compatibility Modules Advanced Programmable Interrupt Controller APIC Universal Serial Bus USB Controller LAN Controller RTC GPIO Enhanced Power Management Manageability System Management Bus SMBus 2 0 Intel High Definition Audio Controller Integrated FAN Speed Control SD Mini SD SD IO MS MS Pro MMC Card Controller PCI Bus interface Realtek ALC262 integrated audio controller supports multimedia The sound system feature contains the following 2 Stereo DACS support 16 20 24 bit PCM format for stereo audio playback TOSHIBA NB100 Maintenance Manual 13 1 Hardware Overview 1 2 System Unit Components 2 stereo ADCs support 16 20 bit PCM format for two stereo independent sound inputs 16 20 24 bit S PDIF OUT supports 44 1K 48K 88 2K 96K 192KHz sample rate All ADCs support 44 1 K 48K 96KHZ sample rate 4 GPIOs GPIOO GPIO3 are digital GPIO shared with digital MIC interface GPIO1 GPIO2 are analog for customized application
56. Hardware Setup or TSETUP program to make sure that the installed memory module has been recognized by the system If it has not been recognized yet check the connections TOSHIBA NB100 Maintenance Manual 4 13 4 Replacement Procedures 4 2 Keyboard cover and keyboard 4 2 Keyboard Cover and Keyboard Removing Keyboard Remove the Keyboard Cover and keyboard according to the following procedures and Figure 4 4 4 5 4 6 1 4 14 Release the following 6 latches on the keyboard cover in that order One latch on each of the left and right sides Four bottom latches Remove two M2 5x10 black flat head screws and one M2 5 x 5 black flat head screw Remove the keyboard cover Remove two M2 x 4 black flat head screws Release the keyboard lock latch Disconnect the keyboard cable from CN6 on the system board Remove the keyboard M2 5X10 black flat head screw M2 5 X 5 black flat head screw Figure 4 4 Removing the keyboard cover and keyboard TOSHIBA NB100 Maintenance Manual 4 2 Keyboard cover and keyboard 4 Replacement Procedures Keyboard cover Figure 4 5 Removing the keyboard cover and keyboard M2x4 black flat head screw Keyboard CN6 Figure 4 6 Removing the keyboard cover and keyboard TOSHIBA NB100 Maintenance Manual 4 15 4 Replacement Procedures 4 2 Keyboard cover and keyboard Installing the Keyboard Cover and Keyboard Install the keyboard according to the following procedures
57. Maintenance Manual 17 3 Diagnostic Programs 3 Monitor the remaining battery capacity percent Monitor CPU Thermal Monitor the CPU temperature Test Mode LOOPBOUND The chosen test items will run repeatedly according to the times specified in the Number of Loops TIMEBOUND The chosen test items will run for an extent time specified in Time Limit Hrs and Time Limit Min Time Limit Hrs Specify the hours whether TIMEBOUND is chosen under the batch mode e Time Limit Min Specify the minutes whether TIMEBOUND is chosen under the batch mode e Number Of Loops Specify the repeating times when Loop Bound is chosen under the batch mode 3 3 3 Item s Parameters Configuration The test items parameters configuration screen can be accessed through Service Diagnostics Options gt Edit Batch Parameters gt Item s Parameters gt System gt CPU gt Basic Functionality Basic Functionality Repeat Count 1 I Repeat count 18 TOSHIBA NB100 Maintenance Manual 3 3 Option 3 Diagnostic Programs Repeat times of the test item e Interactive If the item is enabled during the test the test items that need user to response can run normally such as PS2 Mouse test If it is disabled those test items will report FAIL Whether the option here is enabled it only affects the current test item e Parameters For the test items with specific parameters this option will c
58. OSHIBA NB100 Maintenance Manual 37 3 Diagnostic Programs 3 6 Memory Test Test by using read instructions Subtest 05 Walking 1 5 Test The test item is to ensure that there is no short circuitry issue in memory chip The parameter dialog window is the same as that in Subtest 02 Pattern Subtest 06 Walking 0 s Test The test item is to ensure that there is no open circuitry issue in memory chip The parameter dialog window is the same as that in Subtest 02 Pattern Subtest 07 Memory Address This test item is to check short and open issue on memory address lines Subtest 08 Refresh Test This test item is to check whether the memory refresh works normally The parameter dialog window is as follows M n Paraneter uSec 8813 x Parameter uSec 1 Subtest 09 Cache Memory The test item is to check whether the CPU internal cache memory could be accessed correctly Subtest 10 Random Memory Random Memory test includes the following two test items Randomize Test and Random Incremental Read Write Test The parameter dialog window is the same as that in Subtest 03 Extended Pattern 1 Randomize Test This test item is to check whether the memory could be correctly accessed with randomized data and randomized memory address 2 Random Increment Read Write 38 TOSHIBA NB100 Maintenance Manual 3 6 Memory Test 3 Diagnostic Programs This test item is to check whether the memory could be correctly acc
59. Pin Table C 14 Card Reader Connector pin assignments 21 Pin Ls sow o cnn 1 Cs ew 5 ses 10 vo s vo o vo 39 sexe vo 37 18 some vo ew 20 vo a sow 3o _ C 15 CN504 DDR2 DIMMO Socket 200 Pin Table 15 DDR2 DIMMO Socket pin assignments 200 Pin 1 5 8 MAD ew 2 TOSHIBA NB100 Maintenance Manual C 7 Appendices Apx C Pin Assignments GND M_A_DQS 1 M_A_DQS 1 NX M uui DDRO M 2 M A DQ 1 M A DQ 1 3l 2 al 2 M A DQ 1 M A DQ 1 A pw PM SK M_A_DM 2 2 M_A_DQS 2 M_A_DQS 2 e 2 M A DQ 1 M A DQ 1 li Z M A DQ 24 M A DQ 25 o a 2 M A DM 3 MA TU MEADS 2 M A DQ 26 M A DQ 27 N N oli Z _ VDD7 N M A 52 a eo MAAC ARABI S o 5 N A co MAAC M A A 7 C 8 TOSHIBA NB100 Maintenance Manual Appendices Apx C Pin Assignments 9 MAA o 100 om MAX
60. Speed Error The CPU speed differs from the Check the CPU speed and the set expected value expected speed 06 NPU General Function The NPU arithmetic unit is Replace the CPU Error damaged 07 NPU Interrupt Error The NPU is damaged As above 68 OBU Information Error Information of the CPU cannot Check whether the CPU is Intel be acquired CPU 09 protected Instruction Error The CPU is damaged Replace the CPU 21 MMxX Test Error Replace CPU damaged 02xx Memory 01 Read Error The ROM BIOS has Physical Test this unit on multiple problems machines 02 Write Protect Error TA BOM BIOS Has Physical As above problems The test pattern read out from the 03 Base Memory Error base memory is different from this memory chip on Address the one that has been written 11 this address multiple machines TOSHIBA NB100 Maintenance Manual 57 3 Diagnostic Programs 3 1 1 Error Codes and Description The test pattern read out from the extension memory is different 04 XMS Memory Problem i theone that hasbeen As above written in this address 05 XMS Out Of Range Wrong parameters setup Check and reset the parameters 66 Interference between different Test this memory chip on address channels multiple machines 07 Toggle Bit Error Errors with the timer chip As above The acquired refreshing 08 Interval
61. System Board e odio iacu ia duet 2 9 Procedure 3 Replacement Check oet aei Gere 2 10 c T RT 2 11 Procedure 1 Message Check se EC eue 2 11 Procedure 2 Partiion Check api eun dip uice 2 11 Procedure 3Format Check iunc diode oce tati tuia 2 12 Procedure 4Test Program Check eet 2 13 Procedure 5Connector Check and Replacement 2 14 cen arses ita ius 2 15 Procedure T Test Program Check obe p eder eileen 2 15 Procedure 2 Connector Check and Replacement 2 15 lo rd 2 16 Procedure T External Monitor Check 2 16 Procedure 2 Test Program Check uno nee eun 2 16 Procedure 3Connector Check and Replacement 2 16 a hares 2 18 Procedure 1 Test Program Check tet tete 2 18 Procedure 2Connector Check and Replacement 2 18 PUG Fest e E 2 19 Procedure 1 Test Program Check reat tene ditt etna 2 19 Procedure 2 Connector Check and Replacement 2 19 Coolmns Module 2 20 Procedure I Test Ptogram Check uode le oreste 2 20 Proced
62. Test Error As above As above VESA Mode 24bits Direct 11 Color Test Error As above As above 12 Get the PCX graphics map Failure in getting PCX graphics Check for the PCX graphics map Error map 13 Bitbit Engine Test Error Physical problems with the video Check and see whether the video card card has any physical problem 14 MEMO As above As above Test Error TOSHIBA NB100 Maintenance Manual 59 3 Diagnostic Programs 3 1 1 Error Codes and Description Physical problems with the video Check whether there is any 15 Test Error 1 physical problem with the video card or the monitor card or the monitor AGP cont Check and see whether the 16 Test Error 5 5 video card has any physical errors problem 17 Panel Test Error Lower LCD color resolution Replace the LCD 19 Register Test Error Physical problems with the video Check and see whether the video card card has any physical problem 20 Adapter not support DDC The video card doesn t support DDC 21 Monitor not support DDC The monitor doesn t support DDC 1 Check and see whether the 1 Physical problems with the video card has any physical 21 8615 Text and Attribute video card problem Test Error 2 Physical problems with the 2 Check and see whether the monitor monitor has any physical problem 26 8bits Video Mode Test d
63. To avoid personal injury use care to handle components that have sharp edges or corners After you have replaced a FRU check that the FRU works correctly to ensure normal computer operation 4 4 TOSHIBA NB100 Maintenance Manual 4 1 General 4 Replacement Procedures Disassembly Procedures The cable connectors come in these two basic types Pressure plate connectors Normal pin connectors To remove a pressure plate connector pull up the tabs on either side of the connector s plastic pressure plate and gently pull the cable out of the connector To reconnect the cable to the pressure plate s connector raise the pressure plate up to a satisfactory height and slide the cable into the connector Secure the cable in the correct position by pressing down the sides of the pressure plate so that the plate is flush with the sides of the connector Grasp and pull the cable gently to check that the cable is connected firmly If the cable comes off the connector reinsert the cable by raising the pressure plate up to a satisfactory height Normal pin connectors are used for all the other types of cables These connectors can be installed or removed by simply inserting them or pulling them out Assembly Procedures You have to reassemble the computer after you have disassembled the computer and fixed the component that caused the problem When reassembling the computer keep the following general guidelines in mind Take your time to car
64. Toshiba Personal Computer TOSHIBA NB100 PLL10X XXXXX Maintenance Manual TOSHIBA CORPORATION S No Libretto L100 L105 Satellite UX TOSHIBA NB100 Maintenance Manual Copyright 2008 by Toshiba Corporation rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed with respect to the use of the information contained herein TOSHIBA NB100 Maintenance Manual First edition Sep 2008 Disclaimer The information presented in this manual has been reviewed and validated for accuracy The included set of instructions and descriptions are accurate for the TOSHIBA NB100 at the time of this manual s production However succeeding computers and manuals are subject to change without notice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks Intel and Pentium are registered trademarks of Intel Corporation IBM IBM PC XT PC AT PS 2 and OS 2 are registered trademarks of IBM Corporation Windows XP are registered trademarks of Microsoft Corporation Sound Blaster and Pro are trademarks of Creative Technology Ltd UNIX is a registered trademark of X Open Company Ltd NetWare are registered trademarks of Novell Inc other properties are trademarks or registered trademarks of their respecti
65. Writ Wri2 Y Pause Einfg Entf mA T v cx T v EN m Untbr Druck S Abf 1 Ma Wie Whe Wo We e 1 2 2 3 4 Jils 6 7 tile ilo alle w T z Wu I P n ELM EE A x gt 6 F G H J K L WA ai Y gt c B N M tT 1 Ron Strg m n Alt Gr i E Figure E 3 GR keyboard E 4 DU UE US International USE Keyboard Pause ins Del E wh wi f a Gi vol a Break Prise SysRa tN 4 5 Jll2 Jil ils ejje 7 9 0 me lw itr Wo We We Wt Tab B IL jJ 110 jin T v a Ys 1 lt S H J K L Enter ur J Z X 6 V B M gt 2 Shift Shit d JJ Ju Ctr ac BR A Figure E 4 USE keyboard E 2 TOSHIBA NB100 Maintenance Manual Apx E Key Layout Appendices E 5 Arabic AR Keyboard Esc 2 Yrs 6 Wre F9 Wrio Writ Wri2 lPause ins Del RR uc Ww VOR ERA Break A Syshiq Ws Ma Whe Wi Wh W W 1 2 4 502116 1 7 8 AJI 9 4 0 jil ll 3 4 4j 2 gt gt 1112 oN ON
66. a Below is the test item s parameter dialog window 48 TOSHIBA NB100 Maintenance Manual 3 8 Video 3 Diagnostic Programs Copyright 1998 2088 Inventec Tianjin Ltd VESA Video Memory Param If press Ctrl Break to force the test to terminate during execution of VESA Video Memory the test program will not operate and display properly in further tests Subtest 05 Test This test item is to report the system s Accelerated Graphics Port status and check whether AGP registers works normally Subtest 06 LCD Panel Test This test item is to check whether there is any fault in its resolution by displaying the RGB gradient color screens TOSHIBA NB100 Maintenance Manual 49 3 Diagnostic Programs 3 8 Video Subtest 07 Register Test This test item is to check whether the registers of the video adapter works normally Subtest 08 Color Purity Test This test item is to check whether the system the video adapter and the display could display the purity color of red green blue black and white In the test user is required to respond according to the instruction in the screen Subtest 09 Direct Color Test This test item is to check the video adapter s composing ability of direct color in high and true color mode In the test user is required to respond according to the instruction in the screen 50 TOSHIBA NB100 Maintenance Manual 3 8 Video 3 Diagnostic Programs is this display
67. abort the test The test result will be displayed in the following screen 4 TOSHIBA NB100 Maintenance Manual 3 2 Quick Start 3 Diagnostic Programs Service Diagnostic Ver 1 00 Mouse Test Build Date 2007 02 09 TouchPad Test TouchPad Test Total Fail List Error Description Fails Found iLOOPBOUND 2008 02 16 88 42 48 COUNT 81781 CPU 56C BAT 46 ORDER SEQ Custom log 5 TIME 2668 82 16 88 42 28 HALT WAIT PAUSE Esc Break Here is another method to run the test Highlight a test item by using arrow keys then press Enter to start If there are parameters provided user should set parameters in the parameter dialog window CPU Speed Test Step by Step 1 Select test item Select System CPU CPU Speed then press the Enter key Service Diagnostic Ver Copyright 1998 2666 Inventec Tianji Run Parameters 1 Coprocessor Test Yes 1 CPU Information Error Ves CPU Protected Mode Error Yes 1 nable Ves nitor Ves nitor Ves Test Hode Loopbound Test Sequence File Nane cfg ini File Name Custom log 2 Parameters Setting Choose the OK button after you set the proper parameters in the following window TOSHIBA NB100 Maintenance Manual 5 3 Diagnostic Programs 3 2 Quick Start CPU Speed omparison xpected CPU Speed llowable Error Rate Log File Name Custom log 3 Test Result System will automatically run and displ
68. again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel Also never scratch the surface 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid A 2 TOSHIBA NB100 Maintenance Manual Apx A Handling the LCD Module Appendices 5 Glass is used in the panel so be careful not to drop it or let it strike a hard object which could cause breakage or cracks Ue yy 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module TOSHIBA NB100 Maintenance Manual A 3 Appendices Apx A Handling the LCD Module 7 Do not expose the module to direct sunlight or strong ultraviolet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage A 4 TOSHIBA NB100 Maintenance Manual Apx A Handling the LCD Module Appendices 9 Do not disassemble the LCD module Disassembly can cause malfunctions 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxime These materials can release gas that can damage the
69. al HDD Intel 1CH7 M 82801GBM South Bridge Main Battery Figure 1 4 System Unit Block Diagram TOSHIBA NB100 Maintenance Manual 11 1 Hardware Overview 1 2 System Unit Components The system unit of the computer consists of the following components Processor Processor Diamondville 1 6GHz Core speed 1 6GHz 800MHz System bus 400 533 MHz On die level 2 cache 512KB Memory Two expansion memory slots are provided They can hold 512 1024MB expansion memory modules available as options to grow up to IGB for 945GSE PC2 5300 667MHz and PC2 6400 800MHz DDRII SDRAM supported 512 1024 modules supported 512 MB 32M x 16 x 8P 1024 MB 64M x 8 x 16P 1 8 volt operation No parity bit 64 bit data transfer Run at 400 533MHz BIOS ROM Flash EEPROM 8Mbx 1 chip 1024KB flash parts NvStorage size 128K NvStorage free space 101K FVO00 size 624K FV00 free space 49K FVO size 64K FVO free space 45K FV02 size 36K FVO02 free space 4K FVO03 size 20K 03 free space 2K FV04 size 72K FV04 free space 15K System Controllers North Bridge Intel 945GSE CPU Interface and Control 12 TOSHIBA NB100 Maintenance Manual 1 2 System Unit Components 1 Hardware Overview System Memory Support PCI Express Graphics PEG Interface Integrated Display Interface Support Internal
70. all the related configuration screens Otherwise the program will show the following dialogue window No Paraneters Parameters for the specific test items Some test items Memory HDD e g have their individual parameters which can be configured in their parameters setting window 3 3 4 Load Batch Parameters Batch parameter is saved in the script file whose extension name is INI INI Below is the screen shot of Load Batch Parameters TOSHIBA NB100 Maintenance Manual 19 3 Diagnostic Programs 3 Load config file Nane cfg ini E RUDIO P INI In this window you can specify the INI files that you wanted to be edited or modified 3 3 5 Save Batch Parameters Here you can save the edited or modified content to the batch parameters files Save config file Name cfg ini F RUDIO P INI 20 TOSHIBA NB100 Maintenance Manual 3 3 Option 3 Diagnostic Programs 3 3 6 LOG Parameters Setting You can access the Log Parameters screen through Service DiagnosticsVOptions Generate Report Edit Log File Parans Report Destination FILE 0 F ItcDiag log OK Report Destination If selecting no log file will be generated if selecting FILE a log file with the name specified in Log File Name will be generated Log Options Y Log Errors If selecting this parameter errors will be recorded
71. arent Texture Matt fTexture Gloss Sik print back side ArtworicAz 34 Product badge Plastic AMR Smoke Bayer Mk46265 720058 Texture NH2002G Sik print rom back Artwork Az 33 Touch Touch Pad Button Premium Black l exture Gloss 800 pant Space Black PU F2240 Figure 1 1 ID Parts Description Placement 8 TOSHIBA NB100 Maintenance Manual 1 1 Features 1 Hardware Overview MVPs single core 8 437 BSB 533 L 5 Calistoga DDR 555 Mii car MS 3L EKN wu 5280108 Mincir BGA 652 10100 RILSIQE 80 PORT Ede 2 d dee as Lj m Figure 1 2 Computer Block Diagram TOSHIBA NB100 Maintenance Manual 1 Hardware Overview 1 1 Features DC IN RJ45 RGB Battery Kensington USB 2 HDD USB 1 Bridge Media Slot Headphone Microphone Figure 1 3 System Board Configurations 10 TOSHIBA NB100 Maintenance Manual 1 2 System Unit Components 1 Hardware Overview 1 2 System Unit Components Figure 1 4 is Block Diagram of the System Unit Clock Generator CPU Intel Diamondvillel ICS ICS9SLPRSSO Processor single core MT G708 1 6GHz Micro ADI ADP3208 FSB 533MHz Expansion Memory Intel 945 GSE North Bridge E Mini PCI Slot Wireless LAN 512 1024 MB Intern
72. ay the test result as follows Service Diagnostic Ver 1 00 CPU Test Build Date 2007 82 69 CPUSpeed Testing CPU Speed Test Total Fail List Error Description Fails Found OOPBOUND TIME 2668 69 11 89 45 57 COUNT 61761 CPU 71C BAT 69 ORDER SEQ Custom log 5 2008 09 11 89 45 54 HALT WAIT PAUSE Esc Break Following is the comparison report of the two testing methods mentioned above 1 Configuration and Running As to the method used in Mouse test the user is required to select test items by pressing Space key and set the parameters artificially See 3 3 3 Item s Parameters Configuration Then press 8 to start the test User should configure each parameter in advance otherwise the default parameters would be used Using this method user is allowed to select more than one test item at one time 2 Running the current test item 6 TOSHIBA NB100 Maintenance Manual 3 2 Quick Start 3 Diagnostic Programs 3 2 3 As to the method adopted in CPU Speed test user should highlight the test item and press Enter to start testing And the user has to setup the parameters every time before running the test Using this method only one test item would be tested at one time Keyboard Layout test The test purpose is to check whether 30 kinds of keyboards run well during the test procedure When users choose the item the names of these countries will be displayed on the screen for user choice User press an
73. below as instructed Procedure 1 External Monitor Check Procedure 2 Test Program Check Procedure 3 Connector Check and Replacement Check Procedure 1 External Monitor Check Connect an external monitor to the computer s external monitor port then boot the computer The computer automatically detects the external monitor even if resume mode is enabled If the external monitor works correctly the internal LCD LCD FL cable or FL may be faulty Go to Procedure 3 If the external monitor appears to have the same problem as the internal monitor the system board may be faulty Go to Procedure 2 Procedure 2 Test Program Check Insert the diagnostics bootable CD in the computer s CD ROM turn on the computer and run the test See Chapter 3 for information on how to perform the test If an error is detected in the test go to Procedure 3 If no error is detected the display itself is normal Procedure 3 Connector Check and Replacement Check The display unit has an LCD module Fluorescent lamp FL panel close switch and FL inverter board Any of the components or their connections may be defective Disassemble the computer following the steps described in Chapter 4 then perform the following checks 1 Ifthe FL does not light perform Check 1 2 Ifcharacters or graphics are not displayed normally perform Check 5 3 Ifthe FL remains lit when the display is closed the panel close switch may be defective Perform Check 8 Check 1
74. board and 5 4 37 Touch Pad Board riot ip om autos teca 4 38 Removing the Touch Pad Board rri edi eden been 4 38 TOSHIBA NB100 Maintenance Manual yi Installing the Touch Pad Board 4 Replacement Procedure TOSHIBA NB100 Maintenance Manual 4 Replacement Procedures Appendices Appendix A Appendix B Appendix C Appendix D Appendix E Handling the LCD Module oce det ede cee 1 Board Layout ool dta tef a B 1 C 1 Keyboard Sean Character o lee a Pe federe D 1 Key M 1 TOSHIBA NB100 Maintenance Manual Chapter 1 Hardware Overview TOSHIBA NB100 Maintenance Manual 1 Hardware Overview TOSHIBA NB100 Maintenance Manual 1 Hardware Overview Chapter 1 Contents 1 1 1 2 1 3 1 4 1 5 1 6 tc soc mt utet oot do tutt sit oct Meri eec o d UL ed 5 System Unit Components i eios 11 2c HIDE 16 Solid State Drive SSD inscio see 17 Power SUP duc ode us od cud uod 18 Ballenes eMe T 19 1 6 1 Battery eae so enia 19 1 6 2 Battery Charging Control 19 1 6 3 RTC Battery aie ae i ph oet eee 20
75. ce the SSD HDD pack on a flat surface such as a desk and remove the four M3 x 3 5 black flat head screws 7 Place the SSD HDD pack on a flat surface such as a desk and remove the chassis M3 x 3 5 black flat head screw SS SSD HDD chassis HDD Figure 4 13 Removing the SSD HDD chassis M3 x 3 5 black flat head screw 0 SSD HDD Chassis SSD Figure 4 14 Removing the SSD HDD chassis CAUTION Do not apply pressure to the top or bottom of the drive TOSHIBA NB100 Maintenance Manual 4 25 4 Replacement Procedures 4 6 SSD HDD and Fan Installing the SSD HDD and Fan Install the SSD HDD according to the following procedures and Figures 4 12 4 13 4 14 CAUTION To avoid damage always hold the HDD only by its sides 1 Attach the SSD HDD chassis 2 Secure the SSD HDD and its chassis with four M3x3 5 black flat head screws CAUTION To prevent the HDD bracket from being distorted when installing the HDD pack into the computer do not press the center of the HDD pack Always hold the HDD pack by its sides 3 Install the SSD HDD pack into the correct position in the computer Connect the SSD HDD pack to the computer holding the HDD pack by its sides 4 Insert the SSD HDD pack 5 Secure two 2 5 x 4 flat head screws on SSD HDD cover 4 26 TOSHIBA NB100 Maintenance Manual 4 7 System Board DC IN RJ 45 Cable and Blue Tooth Card 4 Replacement Procedures 4 7 System Board DC IN RJ 45 Cable and Blue T
76. ch pad board according to the following procedures and Figure 4 22 1 Disconnect the touch pad flat cables from CN508 and CN507 on the touch button board 2 Remove two M2 x 4 black flat head screws securing the button board 3 Remove one M2 x 2 5 black flat head screw securing the touch pad finger 4 Remove the touch pad board and touch pad finger M2 x 4 black flat head screw Touch pad board CN508 NS T Bw CN507 M2 x 2 5 black flat head screw Touch pad finger Touch pad Figure 4 22 Removing the touch pad board 4 38 TOSHIBA NB100 Maintenance Manual 4 11 Touch Pad Board 4 Replacement Procedures Installing the Touch Pad Board Install the touch pad board according to the following procedures and Figure 4 22 1 Seatthe touch pad finger in the correct position and secure it with one M2 x 2 5 black flat head screw 2 Seatthe touch pad board in the correct position and secure it with the two M2 x 4 black flat head screws 3 Connect the button board flat cables to CN507 and CN 508 on the button board TOSHIBA NB100 Maintenance Manual 4 39 Appendices Appendices Appendix Contents Appendix A Handling the LCD A 1 Appendix B Board Layout etie OR det beca ees B 1 System IS Oats TONE Ie Wiss B 1 B 2 System Board Back asit aeuo pot sie EM QN SEI ETRAS B 2 Appendix Pin
77. defective Replace the memory module with a new one following the steps described in Chapter 4 If the problem persist perform Check 5 Check 5 The system board may be faulty Disassemble the computer following the steps described in Chapter 4 and replace the system board with a new one TOSHIBA NB100 Maintenance Manual 2 19 2 Troubleshooting 2 10 Cooling Module 2 10 Cooling Module To check if the computer s cooling module is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Test Program Check Procedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check Execute the Fan On off test program available as part of the maintenance test program This test program checks the cooling module Insert the diagnostics bootable CD in the computer s CD turn on the computer and run the test See Chapter 3 for information on how to perform the test If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check and Replacement Check The cooling module is connected to the system board If the cooling module malfunctions there may be a bad connection between the cooling module and the system board or either might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the cooling module has been firmly connected to the connector on the system board Also make sure that the tape is
78. dge System Controller System Controller Intel 945GSE ICH7 M Graphics Intel 945GSE integrated graphic Memory The computer has one SO DIMMs slot comes standard with DDRII 667 800MHz module It supports PC2 5300 6400 and uses SO DIMMs DDRII SDRAM driven at 1 8 V accepting BTO CTO for your memory requirements It can incorporate up to 1 GB for 945GSE Using the following sizes of memory modules 512 MB 64Mx16x4P 667 MHZ 1024 MB 64Mx16x8P 800 MHZ Hard Disk Drive HDD The computer accommodates 9 5 mm height HDD with following storage capacities 80 GB 9 5 mm thick SATA 5 400rpm 120 GB 9 5 mm thick SATA 5 400rpm TOSHIBA NB100 Maintenance Manual 5 1 Hardware Overview 1 1 Features 160 GB 9 5 mm thick SATA 5 400rpm Solid State Drive SSD The computer accommodates SSD with following storage capacities 4GB SATA Display The LCD displays available come with one of following types 8 9 WSGA LED backlight color display resolution 1280x600 Keyboard The keyboard has 11 kinds countries key Battery The computer has a removable 4 Cell Lithium Ion battery pack Universal Serial Bus USB Ports The computer has four USB 2 0 ports It is supported to daisy chain a maximum of 127 USB devices The serial data transfer rate is 480 Mbps or 12 Mbps and 1 5 Mbps These ports support PnP installation and hot plugging External Monitor Port A 15 pin external monitor port is provided
79. e two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Text that you are instructed to type in is shown in the boldface type below DISKCOPY A B The display Text generated by the XXXXX that appears on its display is presented in the type face below Format complete System transferred TOSHIBA NB100 Maintenance Manual 4 Replacement Procedures Table of Contents Chapter 1 Hardware Overview 11 Features 5 1 2 System Unit Components ecce aro Rp edic 11 1 3 Dhu 16 1 4 Drive 5509 antt ee ete eta 17 1 3 Power Supply soc uot etie un 18 1 6 Batteries cci oou e ene te desde o a ed ie edi oe 19 1 6 1 Battery TEE 19 1 6 2 Battery Charing Control i ape ee eco pee oie eeu dac 19 1 6 3 RTE Battery qr 20 Chapter 2 Troubleshooting 2 1 plc 2 1 2 2 Basic Tet omen 2 2 2 3 POWER Sale tutu a Mod one 2 6 Procedure 1 Power Icon Cheb bote HR etti 2 6 Procedure 2 Connection Check od ue e
80. ecify LOG Viewer 3 3 9 LOG Viewer Service Diagnostic Log viewer LogFile Viewer R CUSTON LOG lt odu le Name gt Service Diagnostic Ver 1 88 Memory Tester Build Date 2886 81 18 CBSHigh Begin Time Wed Jul 85 15 23 87 2886 LogFile Uieuer Base Test Extended Menory Help End Time Wed Jul Ctrl Home gt Go to File Begin Ctrl End gt Go to File End XCEL E35 Search lt Nodule Nane gt lt gt Search again st Build Date 2886 81 18 lt SpaceBar gt Select in Dialog Box CKBLed Begin Time Ju Test Mode Check Device LED Test End Tine Wed Jul 85 16 27 13 2886 Exit lt ESC gt Scroll f 1 PageUp PageDown Ctrl Hone Ctrl End gt Function Keys F1 Display Log File 734 16 29 42 fil Scroll a line backward or forward on the screen Page Up Page Down TOSHIBA NB100 Maintenance Manual 23 3 Diagnostic Programs 3 Scroll a page backward forward on the screen e Esc Exit the Log viewer Display the Help information about the Log viewer operations and the functional keys e Ctrl Home Go to the start of the log file Ctrl End Go to the end of the log file e Prompt the search dialogue for the user to input the string to be looked for and specify the searching method Find the next corresponding strings given 3 3 10 LOG File Sample Log file is a test result file which records the fol
81. em could playback audio normally When the test is completed a file named Audio P log will be saved in the defined location 3 2 5 Audio Record Test Check whether the system could record the sound normally If there is no error during the whole test it will pass and return to main menu automatically otherwise Fail The test will repeat for four times if there is no error it return main menu automatically When the test is completed a file named autest log will be saved in the defined location 8 TOSHIBA NB100 Maintenance Manual 3 2 Quick Start 3 Diagnostic Programs 3 2 6 3 2 7 DMI Read Read the information from the system s SMBIOS and display it in the screen as follows DMI Information Version 1 00 Manufacture TOSHIBA Product Name TOSHIBA 188 Uersion PLLi C AAAAL Serial Number B 12345678981234567898123456789812 UUID 5 12345678981234567898123456789812 OEM Part Number PLL16C AAAAL OEM SW Number Press any key to exit User can press any key to exit the program DMI Write In addition to reading the DMI information DMI Write also permits attributes editing and updating Manufacture Product Name Version Serial Number and OEM Part Number etc The following screen will be displayed In this screen there are two lines which attribute could be edited and updated The 1 line the font in yellow with blue background shows the attribute s value that is read from the current system and the 2
82. es and Figure 4 15 4 16 NOTE Be careful of the eject button for the PC card It can be damaged when installing the system board Make sure it is pushed in 1 Seatthe system board in the correct position 2 Secure the system board with one M2 5 x 5 and one M2 5 x 3 5 black flat head screws 3 Seat the Blue Tooth card in the correct position 4 Secure the Blue Tooth card with one M 1 6 x 4 black flat head screw 5 Connect the Blue Tooth cable to CN10 on the system board 6 Connect the RJ 45 cable to CN511 on the system board 7 Connect the DC IN cable to 5 on the system board 8 Seat the MIC rubber in the correct position TOSHIBA NB100 Maintenance Manual 4 29 4 Replacement Procedures 4 8 Display Mask 4 8 Display Mask Removing the Display Mask Remove the display mask according to the following procedures and Figure 4 17 4 18 1 Remove the following 2 seals on the display module in that order Two black seals on the top 2 Remove the following 2 screws on the display module in that order Two M2 5x5 black flat head screws on the top 3 Release the following 21 latches on the display mask in that order Five bottom latches Four latches on each of the left and right sides Four top latches Four latches under top cover Seal M2 5 X5 black flat head screw LCM module b udi Figure 4 17 Removing the display mask 4 30 TOSHIBA NB100 Maintenance Manual 4 8 Display Mask 4 Replace
83. essed with randomized memory address and a series of incremental data Subtest 11 Data Bus Test This test item is to check whether the data bus works normally Subtest 12 Memory Speed Test This test item is to check the data transferring rate for the cache memory and the system memory TOSHIBA NB100 Maintenance Manual 39 3 Diagnostic Programs 3 7 Storage 3 7 Storage Subtest 01 HDD This test item runs on IDE hard disks It checks the functions and performance of IDE hard disk In order to protect user s HDD data the password must be verified before the HDD test The screen is as follows 3 3 3 3 3 3 3 3 Password hard disk 1 Sequential Random This test item is to check the HDD s Read Write function through data writing and reading to HDD This test item needs user to submit the parameters Copyright 1998 2008 Inventec Tianjin Ltd IDE HDD Read Write 15630148 IDE HDD Test Range Specify the test coverage range of IDE HDD If user chooses Total Size it means that the whole IDE HDD will be tested Although user can input the parameter into other select box but the selected result is invalid If user chooses Special Size the test of IDE HDD will be taken according to the coverage range that user chooses or time 40 TOSHIBA NB100 Maintenance Manual 3 7 Storage 3 Diagnostic Programs LBA Start LBA End Specify the start and end byte in LBA Large
84. ew CN7 Figure 4 9 Removing the display assembly 4 20 TOSHIBA NB100 Maintenance Manual 4 4 Display Assembly 4 Replacement Procedures Installing the Display Assembly Install the display assembly according to the following procedures and Figures 4 8 4 9 l 2 3 4 Place the display panel in the correct position and push the wireless antenna cable Speakers cable and LCD FL cable into the bottom cover Connect the LCD FL cable to CN3 on the system board Connect the Speakers cable to CN7 on the system board Secure the display assembly with two M2 5x 10 black flat head screws Close the display panel and turn the computer so that the back is facing you and secure two M2 5x 10 black flat head screws TOSHIBA NB100 Maintenance Manual 4 21 4 Replacement Procedures 4 5 Top Cover 4 5 Top Cover Removing the Top Cover Remove the top cover according to the following procedures and Figures 4 10 and 4 11 Turn the computer upside down and remove the following 6 screws Six M2 5x 5 black flat head screws M2 5 x5 black flat head screw Figure 4 10 Removing the screws from the bottom of the computer 2 Turn the computer right side up 3 Remove four M2 5x 8 black flat head screws on the top cover 4 Disconnect the touch pad board flat cable from CN8 5 Lift up the top cover 4 22 TOSHIBA NB100 Maintenance Manual 4 5 Top Cover 4 Replacement Procedures M2 5 x 8 black flat head screw CN8
85. ewn 35 o 39 __ 3s om 4 99 1 mw 9w T La p onm o om o 90 35 om e Lar p xw fo 1 To Lr p a a GND 26 EE C 4 CN4 WWAN Connector 52 Pin Table 4 WWAN Connector pin assignments 52 Pin Signal Name Signal Name PCIE WAKE CLK_REQ_MINI1 PCIE MINI CLK REQ MINI1 GND Ais eis TS TOSHIBA NB100 Maintenance Manual C 3 Appendices Apx C Pin Assignments 25 1 26 GND z Wiss SMB GLK S 3 32 SMB DATA S 10 ss Pec aoan o L 35 __ __ _____ 6 SCS P 16 38 5 39 109035 ____41 as 42 _ _ p unl om jl oec SS J a _ ee LE wiss Jo C 5 CN5 DC IN Connector 4 Pin Table C 5 DC IN Connector pin assignments 4 Pin z C 6 CN6 Internal Keyboard Connector 24 Pin Table C 6 Keyboard Connector pin assignments 24 Pin C 4 TOSHIBA NB100 Maintenance Manual Appendices Apx C Pin Assignments SCANIN uo 24 fonno C 7 CN7 Speaker Cable Connector 4 Pin Table 7 HJ45 Connector pin assignments 4 Pin
86. g FRUs to replace only one FRU The chart below shows the FRUs in the order in which they should be removed in a top down manner irrespective of their physical locations The FRUs shown in the top area of the chart should normally be removed before removing the FRUs shown in the bottom area To replace the FRUS first identify the suspect FRU for the system failure Next according to this chart determine the FRUs that need to be removed before removing the suspect FRU After you determine those FRUS go to the appropriate sections according to the section numbers shown in the boxes Then start removal and replacement 4 2 4 3 4 8 Keyboard cover and Wireless LAN Card Display Assembly Display Mask Keyboard 4 5 4 9 Top Cover LCD Modules 4 6 4 7 4 11 4 10 SSD HDD and Fan System Board Touch pad board DC IN RJ 45 Cable CCD Board and and Blue Tooth Card Speakers How to use the chart two examples m T m e For removing the System Board Keyboard cover and Wireless LAN Card Display Assembly Display Mask First remove the top cover with the Mind display assembly Then remove the HDD selectable bay module 15 Bluetooth card keyboard and wireless LAN card all of which are shown above the top cover with the display assembly 4 9 LCD Modules Top Cover i 410 SSD HDD and Fan sys ard Touch pad board e For removing the LCD Module CCD Board and First remove the display mask and FL inverter boa
87. ge ESC Exit On the left column of the above screen the detected hardware components are listed The corresponding information of the detected hardware components is displayed on the right of the screen It displays the current running status information of the check program The name of the program is marked on the top of the screen At the bottom the function keys are listed for user operation During the detection keyboard operation is invalid 10 TOSHIBA NB100 Maintenance Manual 3 2 Quick Start 3 Diagnostic Programs When the detection is finished the hardware components information will be displayed as follows System Information Menu Information Battery 1 CPU CPU BrandString Intel R Atom TM CPU 70 IDE 1 6 GHz IDE Processor ID bfeSfbf 888186 2 IDE Vendor ID GenuineIntel IDE Brand ID 8 IDE Family Level 6 IDE Model Level 12 IDE Stepping Level 2 IDE ExtC lock 533 IrDA FSB MHz LANCARD Speed 1588 MHz LCM FPU On Chip FPU Memory MMX Yes NBridge ExtMMX Not AMD Parallel 1 3DNow Not AMD Parallel 2 174 Prev Next Item PgUp PgDn Prev Next Page ESC Exit User can use function keys listed on the bottom of the screen to display the configuration of the component or exit the current program On the left column the components information is listed and user can use arrow keys or PgUp PgDn to view the list and highlight the chosen component On the right column the configuration i
88. h the battery and AC adapter back again If the LED still off follows the steps below Check 1 Make sure the DC IN LED goes on in Green If it does not go to Procedure 2 Check 2 Make sure the Battery LED goes on in Green If it does not go to Procedure 3 TOSHIBA NB100 Maintenance Manual 2 7 2 Troubleshooting 2 3 Power Supply Procedure 2 Connection Check Power is supplied to the system board as illustrated below AC power cord AC adaptor System board AC adaptor cord Battery pack Follow the steps below to check whether each connector has been connected correctly Check 1 Check 2 Check 3 Make sure the AC adaptor and AC power cord have been firmly plugged into the DC IN socket and wall outlet respectively When they have been connected correctly perform Check 2 Connect a new AC adaptor and AC power cord e Ifthe DC IN LED does not go on go to Procedure 3 e Ifthe battery LED does not go on perform Check 3 Make sure the battery pack has been correctly installed in the computer If the battery LED does not go on while the battery pack has been installed correctly go to Procedure 3 Procedure 3 Replacement Check The system board may be faulty Disassemble the computer according to Chapter 4 and follow the steps below Check 1 Replace the system board with a new one TOSHIBA NB100 Maintenance Manual 2 4 System Board 2 Troubleshooting 2 4 System Board To check if the system board
89. ibute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribu lest Attribute Test Attribute Test Attribute T t Attrib 35 tribute Test gt Te Attribute ril ri e T t Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Attribute Test Is this display 2 CY Y N lt Enter gt 1 3 Text Page Selection This test item is to check whether the video memory could be correctly written and read in VGA text mode According to the comparison of written data with read data the program would report PASS or FAIL TOSHIBA NB100 Maintenance Manual 45 3 Diagnostic Programs 3 8 Video 4444444444444444444444444444444444444444444444444444444444444444444444444444444 4444444444444444444444444444444444444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444444444444444444444444 44444444444444444444444444444444444444444444444444444444444
90. ic circuit side Monitors the voltage over voltage input output current of the battery pack Monitors the internal temperature of the battery pack Monitors the supply voltage from the AC adapter 18 TOSHIBA NB100 Maintenance Manual 1 6 5BBatteries 1 Hardware Overview 1 6 Batteries The computer has the following three types of batteries Main Battery Pack Real Time Clock RTC Battery Table 1 5 lists the specifications of these batteries Table 1 3 Battery specifications 4Cell Lithium lon 4000 mAh Main Battery Pack 4 Lithium lon 5200 mAh 1 6 1 1 6 2 RTO Battery Lithium lon 18 mAh Main Battery The main battery pack serves as the computer s main power source when the AC adapter is not attached The main battery maintains the state of the computer so that it can resume it Battery Charging Control Battery charging is controlled by ITE IT8512E When the AC adapter and battery pack are attached to the computer the IT8512E controls the charge on off state and detects a full charge Battery Charge When the AC adapter is attached the battery is charged by off state charge when the system is powered off or by on state charge when it is powered on Off State Charge 4 Cell About 4 hours max On State Charge 4 Cell About 4 10 hours max Table 1 4 Quick Normal charging time Libretto L100 Maintenance Manual 19 1 Hardware Overview 1 6 Batteries NOTE The time requi
91. ircuit which could cause overheating smoke or fire If you replace the battery pack RTC battery or backup battery be sure to use only the same model battery or an equivalent battery recommended by Toshiba Installation of the wrong battery can cause the battery to explode TOSHIBA NB100 Maintenance Manual iii The manual is divided into the following parts Chapter 1 Chapter 2 Chapter 3 Chapter 4 Appendices Hardware Overview describes the TOSHIBA NB100 system unit and each FRU Troubleshooting Procedures explains how to diagnose and resolve FRU problems Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Replacement Procedures describes the removal and replacement of the FRUs The appendices describe the following Handling the LCD module Board layout Pin Assignments Keyboard scan character codes Key layout 00000 TOSHIBA NB100 Maintenance Manual Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition For example Read Only Memory ROM Keys Keys are used in the text to describe many operations The key top symbol as it appears on the keyboard is printed in boldface type Key operation Some operations require you to simultaneously us
92. is to check whether the system clock calendar works normally 4 PCI System This test item is to check whether the bus number device number and function number in PCI bus are valid 5 Plug and Play TOSHIBA NB100 Maintenance Manual 31 3 Diagnostic Programs 3 5 System Test This test item is to check 1 Whether the current system supports Plug n Play 2 Whether there is an ESCD Extended System Configuration Data in the BIOS 3 Whether there is PCI to ISA bridge in the system 4 Whether there is PCI bus in the system 6 ACPI test includes two sub items as below System Address Map Test Check the correctness of ACPI system memory map and whether its mapping scope is within real memory ACPI Table Test Check the correctness of ACPI relative configuration tables in the current system Subtest 03 FAN Speed Test CPU Fan Speed Test This test item is to check whether the CPU fan currently used works normally in the different speeds of stop slow middle and fast Below is the parameter setting dialog window Copyright 1998 2888 Inventec Tianjin Ltd Fan Rotation Param B Set the range of Speed that is to be tested then choose the OK button to test it It will be displayed as follows 32 TOSHIBA NB100 Maintenance Manual 3 5 System Test 3 Diagnostic Programs Service Diagnostic Uer 1 88 FanTest Build Date 2887 FanSpeed Testing FanSpeed Fan Stop Speed Test
93. k the HDD Check 1 If either of the following messages appears go to Procedure 2 If the following messages do not appear perform Check 2 Insert system disk in drive Press any key when ready Non System disk or disk error Replace and press any key Check 2 Check TSETUP to see if the Hard Disk option has been set to used If so choose another setting and restart the computer If the problem persists go to Procedure 2 Procedure 2 Partition Check Boot from the DOS system Perform the following checks Check 1 Type C and press the Enter key If you cannot change to drive C perform Check 2 If you can change to drive C perform Check 3 Check 2 Type FDISK and press the Enter key Choose Display partition information from the FDISK menu If drive C is listed perform Check 3 If drive C is not listed return to the FDISK menu and choose the option to TOSHIBA NB100 Maintenance Manual 2 11 2 Troubleshooting 2 5 HDD Check 3 Check 4 Check 5 create a DOS partition on drive C Then restart the computer If the problem persists go to Procedure 3 If drive C is listed as active in the FDISK menu perform Check 4 If drive C is not listed as active return to the FDISK menu and choose the option to set the active partition for drive C Then restart the computer If the problem persists perform Check 4 Enter DIR C and press the Enter key If the following message is displayed go to Proced
94. le DOS Shell Enter the DOS Shell and execute the DOS programs You can also exit to the Service Diagnostics Editor by the command of EXIT e Exit to DOS Exit the Service Diagnostics Editor and back to DOS 3 3 2 Batch Parameters Configuration The batch parameters configuration screen can be accessed through Service Diagnostics OPTIONS EDIT BATCH PARAMETERS gt BATCH PARAMETERS 16 TOSHIBA NB100 Maintenance Manual 3 3 Option 3 Diagnostic Programs La Edit Batch Params Test Order Sequence e Test Order Specify the order of the test items Choose Sequence to adopt the sequential mode choose Random to run the test items in random sequence Test Options Choose one of the following options Y On Error Wait for further confirmation while an error occurs Y Break On Error Stop the test when a test item fails Pause Enable Pause at the end of each test items and wait for the user to response with the test items that requires the user to assist the test processes such as the keystroke test Y nteractive If the item is enabled during the test the test items that need user to response can run normally such as Mouse test If it is disabled those test items will report FAIL When the option here is enabled it would affect all the test items while the same option in Parameters Configuration only affect that test item Monitor Battery Life TOSHIBA NB100
95. le a file named quick log has already existed the system will automatically rename Quick log to Quick old for the backup purpose of the log file For the detail of test item please refer to Quick Test Item List 3 2 2 Customization Test When this item is selected the system will run the diagnostic programs according to the procedures you defined When the test is completed a file named Custom log will be saved in the defined location Please see the following example Mouse test 1 Use arrow key to select TouchPad item on Peripheral in the menu then press Space key to select it When it is being selected there is a X marked in the 1 TOSHIBA NB100 Maintenance Manual 3 3 Diagnostic Programs Copyright Uideo Comm Service Diagnostic Ver 1 088 System Memory Storage 1 x Batch Ruf Interactive Test Break on Error Wait on Error Pause Enable Battery Life Monitor CPU Thermal Monitor Test Mode Test Order Cfg File Name Log File Name 3 2 Quick Start 1998 2888 Options Inventec Tianjin Ltd Keyboard Ix1 TouchPad Ye Yes Yes Loopbound Sequence cfg ini Custom log Select Test Mouse or press F8 to run the test The prompt information would be displayed in the screen as below This test item needs user to verify whether the mouse works normally Life Time 4 TouchPad Test Press left and right button and move the cursor to test Press ESC to
96. le 1 2 mh ry Figure 1 6 Solid state driver Table 1 2 SSD Specifications em sees TOSHIBA NB100 Maintenance Manual 17 1 Hardware Overview 1 5 Power Supply 1 5 Power Supply The power supply unit provides many different voltages for the system board and performs the following functions l Power input monitor Checks whether the DC power supply AC adapter is connected to the computer Checks whether the battery pack is connected to the computer Monitors the DC power supply input voltage AC Adapter output voltage Power supply s internal control Turns on and off the battery pack charging power supply Issues a charging current instruction to the PWM control IC of the battery pack charging power supply Controls the supply of DC power supply input AC Adapter output to the power supply unit Controls the supply of power to the system block load logic circuit side Controls forced shutdown if the power supply malfunctions Logic circuit control Instructs the gate array to enable disable tuning the power on Controls power on off operation Status display Turns on the Power LED in Green Battery indicator in Green External interface Performs communication through the I2C bus via the internal EC KBC Transfers the power supply operation mode Output monitor Monitors the voltage output to the system block load log
97. lect box but the selected result is invalid If user chooses Special Size the test of Extended Memory will be taken according to the coverage range that user chooses or time Extended Memory Start Address MB amp Extended Memory End Address MB Set the range of extended memory that is to be tested the TOSHIBA NB100 Maintenance Manual 35 3 Diagnostic Programs 3 6 Memory Test Subtest 04 test coverage would be based on the setting and the value in Percent 96 mentioned at below Pattern Size Choose the pattern size BYTE WORD DWORD or ALL Percent 96 Choose the percentage of the defined range of the memory to be tested Time Limit h Choose or Input the time hour of the defined range of the memory to be tested Time Limit m Choose or Input the time minute of the defined range of the memory to be tested Bit Stuck High Test Data pattern Every bit is 1 Each bit is high Bit Stuck Low Test Data pattern Every bit is 0 Each bit is low Checker Board Test Data pattern Lo byte and hi byte are composed with 0101 0x5 and 1010 0x A CAS Line Test Data pattern Lo byte and hi byte are composed with 0000 0x0 and 1111 0 Incremental Test Data pattern A series of increasing data from 0 by adding 1 each time Decrement Test Data Pattern A series of decreasing data from the maximum e g OXFFFF by subtracting 1 each time Incremental Decrement Test Data Pattern is a se
98. lowing information Test module name Test item name Start End time and the test result including PASS FAIL SKIP and ABORT When a failure is found both the error code and the error information were recorded In the Log file we use Test Items as the test item name which could not be modified in the whole time And we use the Internal Name as name in the program s UI which corresponds to the test item name and could be modified according to the user s favorite The following section is a sample of log file DIAG REPORT Module Name Service Diagnostic Ver 1 00 Memory Tester Build Date 2006 01 10 Walk High Begin Time Wed Jul 05 10 45 36 2006 24 TOSHIBA NB100 Maintenance Manual 3 3 Option 3 Diagnostic Programs Base Memory Test PASS Extended Memory Test PASS End Time Wed Jul 05 10 47 51 2006 Module Name Service Diagnostic Ver 1 00 Mouse Test Build Date 2006 01 10 MSTPad Begin Time Wed Jul 05 10 48 54 2006 Touch Pad Test FAIL ITEM TEST FAIL Function ID 502 Error Code 50202 Error Message Touch Pad Test Fail End Time Wed Jul 05 10 49 16 2006 TOSHIBA NB100 Maintenance Manual 25 3 Diagnostic Programs 3 4 Subtests 3 4 Subtests Test DUE Test Group ps Subtest ID Test items Internal Name System 01 CPU 01 Basic Functionality Test CPUBasicFun 02 CPU Speed CPUSpeed C
99. lt is invalid If user chooses Special Size the test of Extended Memory will be taken according to the coverage range that user chooses or time Extended Memory Start Address MB amp Extended Memory End Address MB Set the range of extended memory that is to be tested the test coverage would be based on the setting and the value in Percent mentioned at below 34 TOSHIBA NB100 Maintenance Manual 3 6 Memory Test 3 Diagnostic Programs Pattern Size Choose the pattern size BYTE WORD DWORD or ALL Percent 96 Choose the percentage of the defined range of the memory to be tested Time Limit h Choose or Input the time hour of the defined range of the memory to be tested Time Limit m Choose or Input the time minute of the defined range of the memory to be tested Subtest 03 Patterns This test item is to check whether the system memory includes base memory and extended memory that could be accessed correctly through writing and reading with a series of designed pattern data Below is the parameter setting dialog window Copyright 1998 2888 Inventec Tianjin Ltd Memory Pattern Test Param Test Option Choose the Memory part to take the test Base Memory or Extended Memory Extended Memory Test Range Specify the test coverage range of Extended Memory If user chooses Total Size it means that the whole Extended Memory will be tested Although user can input the parameter into other se
100. ment Procedures Display mask l MIT xe l br uh A es AC Y MS Soe 4 1 m 2 7 i kos AS 1 We H 5 1 VN A 1 4 ANS p i SN p 4 5 EN 9 RS 5 rans Sas 1 Wy Y ae 52 Ml d lt 5 5 2 4 c ON 3 AN ME Y NEP Figure 4 18 Removing the display mask TOSHIBA NB100 Maintenance Manual 4 31 4 Replacement Procedures 4 8 Display Mask Installing the Display Mask Install the display mask according to the following procedures and Figure 4 17 4 18 l 4 32 Seat the display mask in the correct position and secure the following 21 latches in that order Four latches under top cover Four top latches Four latches on each of the left and right sides Five bottom latches Secure the display mask with the following 2 screws in that order Two M2 5 x 5 black flat head screws on the top Secure the following 2 seals to cover the screws in that order Two black seals on the bottom TOSHIBA NB100 Maintenance Manual 4 9 LCD Module 4 Replacement Procedures 4 9 LCD Module NOTE ICs are fragile Use extreme care not to apply pressure to the ICs along the edges of the LCD module NOTE Dispose of used LCD panels fluorescent FL tubes as required by local
101. n the user calls ABORT ALL the following message box will prompt for his selecting 4 Title Bar Title Bar located at the top of the window it includes information as follows Program Name and Its Version Service Diagnostic 1 10 Test Module Name Label the name and version of the test module For example in the above screen the name of the test module is Memory Tester Build Date 2007 02 09 Status Located at the bottom of the screen as follows LOOPBOUND C TIME 2888 82 16 88 42 48 COUNT 81781 CPU 56C BAT 46 ORDER SEQ Custom log 5 TIME 2668 02 16 88 42 28 HALT WAIT PAUSE Esc Break The status bar is used to indicate the current script setting and test status It consists of two lines that includes the information as follows Test Mode TIMEBOUND or LOOPBOUND e g LOOPBOUND in the above screen Script File Name Script file name e g Custom INI in the above screen TOSHIBA NB100 Maintenance Manual 13 3 Diagnostic Programs 3 2 Quick Start Current Time C TIME Current system time e g 2008 02 16 00 42 40 in the above screen Test Time Remaining LEFT In TIMEBOUND mode it would display the remaining test time at the same location as Current TIME C TIME in the above screen Current Loop Count In LOOPBOUND mode it will display the total LOOP number planning to execute and the current LOOP number have been finished e g COUNT
102. nformation of the highlighted component is listed Press ESC to exit this program 3 2 9 View Logs User can enter one choice to view a log file in the screen as follows Select a Log to view Quick Test Log 2 Customization Test Log Keyboard Layout Test Log Audio Play Test Log Audio Record Test Log System Information Exit to Main Menu Enter Your Choice 8 6 TOSHIBA NB100 Maintenance Manual 11 3 Diagnostic Programs 3 2 Quick Start 3 2 10 Exit to Free DOS Select this item to exit to Free DOS 3 2 11 The Diagnostics Screen Explanation 12 Below is an example of running a test item It includes the following parts Diagnostics Windows Test Status Area Progress Bar Error List Test Item s Title Status Bar and Message Box Service Diagnostic Uer 1 88 Memory Tester Build Date 2807 82 89 Bit Stuck High Base Memory Test PASS Extended Memory Test Size 2846HB Total Fail List CONTINUE or Description Testing Address 8x8BCFBBBB Fails Found C TIME 2888 84 24 13 43 14 COUNT 61 761 CPU 63C BRT 188 ORDER SEQ Custon log S TIME 2888 84 24 13 43 85 HALT WAIT PAUSE i Esc Break 1 Diagnostics Windows When a test item is running a Diagnostics Windows is displayed in full screen It consists of the following parts Title Bar Test Running Status and Report Panel Status Bar There would prompt a message box called USER BREAK in the central of the window whether user press ESC to
103. ng the screws from the back of the computer sess 4 19 Figure 4 9 Removing the Display enne enne 4 20 Figure 4 10 Removing the screws from the back of the computer sss 4 22 Figure 4 11 Removing the Top Cover eel 4 23 Figure 4 12 Removing HDD packs oes 4 24 Figure 4 13 Removing HDD chassis ipo dece Moves erbe pee oet fuite 4 25 Figure 4 14 Removing the HDD chassis eee dee Ge 4 25 Figure 4 15 Removing the System 1 1 4 4 27 Figure 4 16 Removing the System board 4 28 Figure 4 17 Removing the Display mask oni herpes eee 4 30 Figure 4 18 Removing the Display mask uerbi petris died 4 31 Figure 4 19 Removing the LCD module and 4 33 Figure 4 20 Removing the LCD module and 4 34 Figure 4 21 Removing CCD board and Speakers serene 4 36 Figure 4 22 Removing Touch Pad 2 ohne he ra niae eee epa 4 38 TOSHIBA NB100 Maintenance Manual 4 4 1 General 4 Replacement Procedures 4 1 General This chapter explains how to disassemble the computer and replace Field Replaceable Units FRUs Some replacement procedures may not require you to remove all the surroundin
104. not stuck to any part of the fan and that the fan is free of foreign matter Cooling Module System Board If the connector is disconnected connect it firmly to the system board and return to Procedure 1 If the tape is stuck to any part of the fan stick it back to the specified point If a foreign matter is found in the fan remove it and then return to Procedure 1 If there is still an error perform Check 2 Check 2 The cooling module may be faulty Replace it with a new one following the steps in Chapter 4 If the cooling module is still not functioning properly perform Check 3 Check 3 The memory may be defective Replace the memory module with a new one following the steps described in Chapter 4 If the problem persists perform Check 4 Check4 The system board may be faulty Disassemble the computer following the steps described in Chapter 4 and replace the system board with a new one 2 20 TOSHIBA NB100 Maintenance Manual 2 10Cooling Module 2 Troubleshooting TOSHIBA NB100 Maintenance Manual 2 21 Chapter 3 Diagnostic Programs 3 Diagnostic Programs Chapter 3 Contents 3 1 3 2 3 3 3 4 3 5 3 6 3 7 3 8 ii General D 1 QUICK Starts Desi ato 3 3 2 1 Test D Ae d 3 3 22 Customization Test 3 3 2 3 Keyboard Layout test us oiii 7 3 2 4 Play Test erisedi
105. nt for further comparison 3 Coprocessor Y NPU Basic Functions Test This test item is to check whether the precision of the numeric processor in the float calculation is up to the IEEE standards v NPU Interrupt Test This test item is to check whether NPU transfers the abnormal Interrupt program correctly by forcing an abnormal float 4 CPU Information This test item is used for getting amp showing CPU Information It will be displayed as follows 30 TOSHIBA NB100 Maintenance Manual 3 5 System Test 3 Diagnostic Programs Service Diagnostic Uer 1 88 CPU Test Build Date 2 CPUInformation Testing CPU Information Standard Speed 166 MHz Current Speed 1596MHz PROCESSOR ID 96 2 Unique ID Disable L2 Cache 512KB MSR1 MSR2R 4 Total Fail List Error Description Fails Found 8 OOPBOUND TIME 2668 89 11 10 30 06 COUNT 81781 CPU 6 ORDER SEQ Custom log 5 TIME 2668 69 11 18 38 83 HALT WAIT PAUSE 5 CPU Protected Mode Test This test item is to check whether CPU protected mode instruction works normally 6 MMX The test item is to confirm whether the CPU supports MMX instructions Subtest 02 Boards 1 DMA Controller This test item is to check whether the DMA controller works normally 2 Interval Timer This test item is to check whether the Interval Timer 18 2Hz 55ms works normally 3 Clock Calendar This test item
106. ntenance test program See Chapter 3 for information on how to perform the test If an error is detected in the test go to Procedure 2 If no error is detected the keyboard itself is normal Procedure 2 Connector Check and Replacement Check The keyboard or system board may be disconnected or faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the keyboard cable has been firmly connected to the system board Keyboard System Board If the cable is loose or off reconnect it firmly and return to Procedure 1 If there is still an error perform Check 2 Check 2 The keyboard may be faulty Replace it with a new one following the instructions in Chapter 4 If the problem persists perform Check 3 Check 3 The System board may be faulty Replace it with a new one following the instructions in Chapter 4 If the keyboard is still not functioning properly perform Check 4 Check 4 The memory may be defective Replace the memory module with a new one following the steps described in Chapter 4 If the problem persist perform Check 5 Check 5 The system board may be faulty Disassemble the computer following the steps described in Chapter 4 and replace the CPU with a new one TOSHIBA NB100 Maintenance Manual 2 15 2 Troubleshooting 2 7 Display 2 7 Display To check if the computer s display is defective or malfunctioning follow the troubleshooting procedures
107. on regardless of the entire stud length TOSHIBA NB100 Maintenance Manual 4 7 4 Replacement Procedures 4 1 General Removing the Battery Pack Remove the battery pack according to the following procedures and Figure 4 1 CAUTION When handling the battery packs use care not to short circuit the terminals Do not drop hit twist or bend the battery packs Do not scratch or break up their casing 1 the computer upside down so that the back is facing you 2 Slide out the battery lock 3 Slide the battery release latch and remove the battery pack from the computer Battery pack Battery release latch Battery lock Figure 4 1 Removing the battery pack NOTE Dispose of the used battery packs as required by local ordinances or regulations 4 8 TOSHIBA NB100 Maintenance Manual 4 1 General 4 Replacement Procedures Installing the Battery Pack Install the battery pack according to the following procedures and Figure 4 1 CAUTION The battery packs contain a lithium ion battery which can explode due to improper replacement use handling or disposal Always dispose of the battery packs as required by local ordinances or regulations Use only replacement batteries recommended by Toshiba NOTE Visually check the battery s terminals If they are dirty clean them with a dry cloth 1 Gently insert a new or recharged battery pack into place Check that the battery release latch slides in and stops
108. onnector Check and Replacement 2 19 2 10 Cooling e 2 20 Procedure 1 Test Program Check tet tie EE 2 20 Procedure 2 Connector Check and Replacement Check 2 20 Chapter 3 Diagnostic Programs 3 1 General Error Bookmark not defined 3 2 Quek mente Rene piat t Error Bookmark not defined 3 21 Error Bookmark not defined 3 2 2 Customization Error Bookmark not defined 3 2 3 Keyboard Layout test Error Bookmark not defined 3 2 4 Audio Play Test ace Error Bookmark not defined 3 2 5 Audio Record Error Bookmark not defined 3 2 6 Error Bookmark not defined 3 27 i Error Bookmark not defined 3 2 8 System Information Error Bookmark not defined 3 2 9 View use bebes Error Bookmark not defined 3 2 10 Exit to Free DOS eee Error Bookmark not defined 3 2 11 Diagnostics Screen Explanation Error Bookmark not defined 3 3 EE Error Bookmark not defined 3 3 1 OVERVIOW E IE NHAU Error Bookmark not defined 3 3 2 Batch Parameters Configuration
109. ooth Card Removing the System Board DC IN RJ 45 Cable and Blue Tooth Card NOTE Be careful of the eject button for the PC card It can be damaged when removing the board Make sure it is securely installed Remove the DC IN RJ 45 Cable and Blue Tooth Card according to the following procedures and Figure 4 15 4 16 1 Remove the DC IN cable from CN5 on the system board Remove the RJ 45 cable from CN511 Remove one M 1 6 x 4 black flat head screw on Blue Tooth card Remove the Blue Tooth cable from CN10 on the system board Remove the Blue Tooth Card on system board N Remove the MIC rubber the system board DC IN cable RJ45 cable M1 6 x 4 black flat head screw Vo y Blue tooth card 511 MIC rubber Figure 4 15 Removing the system board TOSHIBA NB100 Maintenance Manual 4 27 4 Replacement Procedures 4 7 System Board DC IN RJ 45 Cable and Blue Tooth Card 7 Remove one M2 5 x 5 and one M2 5 x 3 5 black flat head screws on the system board 8 Remove the system board M2 5x3 5 black flat head screw M2 5 x 5 black flat head screw CN10 Figure 4 16 Removing the system board 4 28 TOSHIBA NB100 Maintenance Manual 4 7 System Board DC IN RJ 45 Cable and Blue Tooth Card 4 Replacement Procedures Installing the System Board DC IN RJ 45 Cable and Blue Tooth Card Install the System Board DC IN RJ 45 Cable and Blue Tooth Card according to the following procedur
110. oprocessor Coprocessor 03 NPU Basic Functions NPUFun NPU Interrupt NPUInterrupt 04 Information CPUInformation 05 Protected Mode Protect 06 MMX MMX 02 01 DMA Controller DMACtr 02 Interval Timer Timer 03 Clock Calendar RealClock 04 PCI System PCI 05 Plug and Play PnP 06 ACPI Test ACPI 03 01 Fan Speed Test FANSpeed Memory 01 BIOS ROM BIOSROM 02 Parity Parity 03 Pattern 01 Bit Stuck High Test BSHigh 02 Stuck Low Test BSLow 03 Board Test ChkBd 04 ICAS Line Test CASLine 05 Incremental Test Incrment 06 Decremental Test Decrment 07 Incremental Decremental Test Idcrment 04 Extended Pattern 01 Write Read Cycle Test XWRCycle 02 Read Cycle Test XRCycle 05 Walking 1 s Test WalkHigh 06 Walking 0 s Test WalkLow 07 Memory Address Address 08 Refresh Test Refresh 09 Memory CacheOne 10 Random Memory 01 Randomize Test Random 26 TOSHIBA NB100 Maintenance Manual 3 4 Subtests 3 Diagnostic Programs 02 Random Increment Read Write RandIncr 11 Bus Test DataBus 12 nd Reed MemSpeed Storage 01 HDD 01 Sequential Random SeqRdRW1 02 Sequential Random Seek Seek1 03 Performance Perform1 04 Controller Check Controller 05 Diagnostic Read Write DiagR W1 06 SMART Test SM
111. or is detected by the LAN test follow the LAN troubleshooting procedures in section 2 8 If an error is detected by the Speaker test follow the Speaker troubleshooting procedures in section 2 9 If an error is detected by the Fan On Off test follow the cooling module troubleshooting procedures in Section 2 10 TOSHIBA NB100 Maintenance Manual 2 5 2 Troubleshooting 2 3 Power Supply 2 3 Power Supply The power supply in the computer controls many functions and components To check if the power supply is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Power Icon Check Procedure 2 Connection Check Procedure 3 Replacement Check Procedure 1 Power Icon Check The following two power LEDs indicate the power supply status Battery LED DCIN LED The power supply controller displays the power supply status through the Battery and DC IN LEDs as in the tables below Battery LED Battery LED Power supply status Blinking in Green Battery being charged On in Green Battery fully charged with AC adapter connected 2 6 TOSHIBA NB100 Maintenance Manual 2 3 Power Supply 2 Troubleshooting DCIN LED DC IN LED Power supply status DC power being supplied from the AC adapter Off Battery damage and can t charge during DC in If the DC IN LED off follow the steps below 1 Remove the battery pack and the AC adapter to shut off power supply to the computer 2 Attac
112. ot detected Wireless LAN Controller Support following mini PCI wireless LAN cards IEEE 802 11bg Data Rate IEEE 802 11bg Standard 54M bps Frequency Channel JEEE802 11bg 2 4GHz TOSHIBA NB100 Maintenance Manual 15 1 Hardware Overview 1 3 2 5 inch HDD 1 3 2 5 inch HDD The computer contains an extremely low profile and lightweight high performance HDD The HDD incorporates 9 5 mm height magnetic disk and mini Winchester type magnetic heads The HDD interface conforms to Serial ATA Storage capacities supported are 80 120 and 160 GB The HDD is shown in Figure 1 5 and some of its specifications are listed in Table 1 1 Figure 1 5 SATA HDD Table 1 1 HDD Specifications Rotational Speed RPM 5400 rpm 5400 rpm 5400 rpm Dem User Data Sectors 156 301 488 234 442 648 312 581 808 Bytes Sector 512 512 512 16 TOSHIBA NB100 Maintenance Manual 1 4 Solid State Driver SSD 1 Hardware Overview 1 4 Solid State Drive SSD SATA Flash Drive SAFD series is a SATA Solid State Drive SSD that is more rugged reliable and power efficient compared to a mechanical hard drive With no moving parts the SAFD Series SSD 15 designed for use in rugged laptops military devices thin clients Point of Sale POS terminals telecom medical instruments surveillance systems and industrial PCs The SSD is shown in Figure 1 6 and some of its specifications are listed in Tab
113. panel s polarization TOSHIBA NB100 Maintenance Manual A 5 Board Layout Appendices Appendix Board Layout B 1 System Board Front View Figure B 1 Board layout front TOSHIBA NB100 Maintenance Manual B 1 Appendices B Board Layout Figure B 2 Board layout back B 2 TOSHIBA NB100 Maintenance Manual Appendices Appendix C C 2 C2 4 C5 C 6 C 8 59 C 10 11 12 C 13 C 14 C 15 C 16 C 17 C 18 2 19 C 20 C 21 22 523 CNI CN2 CN3 CN4 CNS CN6 CN7 CN8 CN9 CN10 CN500 CN501 CN502 CN503 CN504 CN505 CN507 CN508 CN509 CN510 JACKI JACK2 JACK500 Apx C Pin Assignments CRT Connector 15 0 2 222 2 2220000000000000000 C 2 Battery Connector 06 PI t revente rte C 2 LCD Web CAM Connector 40 Pin C 2 WWAN Connector 52 Pin eese C 3 DC IN Connector 4 Pin 4 Internal Keyboard Connector 24 Pin eese C 4 Speaker Cable Connector 4 Pin eene C 5 Touch Pad Connector 12 Pin sse C 5 Fan Connector 3 usse E RIS C 5 Bluetooth Cable Connector 10 Pin C 6 USB Por amp t Connector 4 Pin sisi eodeni ree red seed dese e inda C 6 USB 2 Connector A Pin eese C 6 RTC Battery Connector 2 Pm
114. ponents and screws Under tightening can loosen the screw or cause screws to come off which may result in short circuits or other damage M2 2 mm 0 22 N m 2 2 cm M2 5 2 5 mm 0 36 N m 3 5 cm M3 3 mm 0 51 5 0 cm M2 5x4 PSP TITE screws 0 204 N m 2 0 kgf cm M2 5x6 GIZA TITE screws 0 36 N m 3 5 4 6 TOSHIBA NB100 Maintenance Manual 4 1 General 4 Replacement Procedures Colors of Screw Shanks For easy identification of the correct screws the screw shanks are colored according to their lengths as follows Screws of an even numbered length Brown Screws of an odd numbered length White Screws of a special length Black Screws of a special length are those of a length having decimal places such as 2 5 mm and 2 6 mm Symbols of Screws on the Computer Body For easy maintenance the screw types are shown on the computer body as symbols A symbol consists of a letter representing the screw type and a numeral representing the screw length Screw type Letter stands for bind stands for flat head w Bind screw Flat head screw Super flat head screw stands for super flat head OOOoOcvovD F 5 Tapping screw T stands for tapping U Other screws stands for unique pan head screws studs etc Symbol examples 6 mm bind screw B6 12 mm bind screw B12 5 mm stud U5 The numeral represents the rounded length of the threaded porti
115. rd both of which are shown above the LCD module Speakers and Blue Tooth Card TOSHIBA NB100 Maintenance Manual 4 1 4 Replacement Procedures 4 1 General Safety Precautions Before you begin to disassembly read the following safety precautions carefully Be sure to follow them while you are working DANGER 1 Always use the genuine batteries or replacement batteries authorized by Toshiba Batteries other than those differ in specifications and are incompatible with the computer They may burst or explode To avoid leakage of alkaline solutions never heat or disassemble the battery packs Never throw the battery packs into a fire If this is violated they will explode The components such as the power supply and FL inverter carry high voltages When you partially disassemble the computer and turn on the components use extreme care not to touch the connectors and components to avoid the risk of electrical shock Do not disassemble individual components during first level maintenance WARNING 1 To avoid the risk of electrical shock turn the computer off and remove the AC adapter from the electrical outlet Because the battery in the computer is left charged the risk of electrical shock remains even after the AC adapter is removed from the electrical outlet To avoid the risk of electrical shock be sure to remove any metal jewelry or accessories such as necklaces bracelets and rings before starting work Never
116. red for normal charge depends on the power consumption by the system Using the fluorescent lamp and frequently accessing the disk consume much power and lengthen the charge time Any of the following cases stops battery charge 1 battery becomes fully charged 2 The AC adapter or battery pack is removed 3 The battery or AC adapter voltage is abnormal Detection of full charge A full charge is detected only when the battery is being charged by quick or normal charge A full charge is detected when either of the following conditions is met 1 The current in the battery charging circuit drops below the predetermined value 2 The charging time exceeds the fixed limit 1 6 3 RTC Battery The RTC battery provides power to keep the current date time and other system information in memory while the computer is turned off 20 TOSHIBA NB100 Maintenance Manual 2 Troubleshooting Chapter 2 Troubleshooting TOSHIBA NB100 Maintenance Manual 2 i 2 Troubleshooting Chapter 2 Contents 2 1 2 2 2 3 24 2 5 2 6 2 7 2 6 2 9 2 10 2 ii uu e Ec 2 1 Basic FO Ww CW usse taco eb Gesta e stata secti ae 2 2 POWer Supply ninna to iota ciel ue eee iat nee eins 2 6 Procedure 1 Power Icon Check isis oto nete t 2 6 Procedure 2 Connection S TRO PER dads 2 8 Procedure 3 Replacement Check epe eset 2 8
117. repair task TOSHIBA NB100 Maintenance Manual 4 3 4 Replacement Procedures 4 1 General Before You Begin Before you begin to disassembly the computer keep in mind the precautions and advice in this section Always begin disassembly by removing the AC adapter and battery pack Remove the optional parts and accessories as well The procedures for removing the batteries will be explained later Disassemble the computer only when an abnormality has occurred Use only the recommended tools To run and store the computer be sure to prepare a working environment that is free from Dust and contaminants Static electricity Extremely high or low temperatures and extremely high humidity Run the diagnostic tests explained in Chapter 2 of this manual to identify the FRU that has probably caused the system failure Perform only the required machine operations Use only the disassembly and reinstallation procedures described in this manual Place the removed components in a safe place away from the computer so that they are not damaged or get in the way of you doing your work Normally a number of screws need to be removed or replaced during disassembling Place the removed screws in a safe place so that you can easily find the right screws for the right components When assembling the computer use the specified screws to fasten the parts to the specified locations See the appropriate explanations and figures for screw sizes
118. ries of data whose low byte is increasing data from 0x00 and high byte is decreasing data from OxFF Extended Pattern 36 TOSHIBA NB100 Maintenance Manual 3 6 Memory Test 3 Diagnostic Programs In addition to the above pattern test of the memory there is Read Write Cycle test and Read Cycle Test for the extended memory Below is the parameter dialog window of the extended pattern test Copyright 1998 2008 Inventec Tianjin Ltd Extended Memory Test Param Test Range Specify the test coverage range of Extended Memory If user chooses Total Size it means that the whole Extended Memory will be tested Although user can input the parameter into other select box but the selected result is invalid If user chooses Special Size the test of Extended Memory will be taken according to the coverage range that user chooses or time Extended Memory Start Address and Extended Memory End Address MB Set the range of extended memory that is to be tested The test coverage will be according to the value setting in Percent mentioned at below Percent Choose the percentage of the defined range of the memory to be tested Time Limit h Choose or Input the time hour of the defined range of the memory to be tested Time Limit m Choose or Input the time minute of the defined range of the memory to be tested 1 Write Read Cycle Test Test by using both read and write instructions 2 Read Cycle Test T
119. ry out the suggested instructions completely Hurried reassembly can often cause problems Check that all the cable and connectors are fastened securely Before securing the FRUs or other parts check that the cables are not caught by the screws or FRUs Check that all the latches are closed securely Check that all the required screws are used to secure the FRUs Using wrong screws can damage the threads or heads of the screws or does not ensure that the FRUs are secure After installing a FRU make sure that the FRU and computer work normally TOSHIBA NB100 Maintenance Manual 4 5 4 Replacement Procedures 4 1 General Tools and Equipment For your safety and that of other people in the working environment it is strongly recommended that you use electrostatic discharge ESD equipment The proper use of this equipment will ensure successful repair work and reduce the costs for repairing damaged components The equipment and tools required for disassembly and reassembly are One 2 mm Phillips screwdriver One 4 mm flat blade screwdriver Torx screwdriver Tweezers for pulling out screws ESD mats for the floor and work desks An ESD wrist strap or heel grounder Anti static carpets or flooring Air ionizers for highly electrostatic sensitive areas OOOOOOODOD A plastic card in credit card size Screw Tightening Torque To secure screws follow the torque values listed below Over tightening can damage com
120. s High quality analog differential CD input 2 jack detection pins each designed to detect up to 4 jacks Supports hardware digital volume control for digital microphone input Supports external PCBEEP input and built in digital BEEP generator KBC EC Keyboard Controller Embedded Controller A single ITE8521E L chip is used to serve as KBC EC and Super IO KBC Scancontroller function Interface controller function EC Power supply sequence control Overheat shutdown support LED control Beep control Device ON OFF Cooling fan speed control Universal I O port Battery capacity check Flash memory reprogramming function EC access interface 2C communication control Battery EEPROM 24C02 equivalent 128 words x 16 bits I2C interface integrated in battery pack Storing records of battery use Clock Generator e 591 5501 Generating the clock signal required for the system 14 TOSHIBA NB100 Maintenance Manual 1 2 System Unit Components 1 Hardware Overview LAN Controller Realtek 8101E 10 100Mbit IEEE 802 3 IOBASE T 100BASE TX compliant physical layer interface IEEE 802 3u Auto Negotiation support Digital Adaptive Equalization control 1 auto polarity correction LAN Connect interface Automatic detection of unplugged mode Remote boot PXE 2 1 Smart power down when link is n
121. side 4 Connect the LCM CCD Cable to Connector on CCD Board CAUTION When installing the LCD module please follow below instruction When plug in LCD FL cable into LCD module connector need to plug horizontally For Sharp panel if LCD FL cable connector is not plugged horizontally it may be damaged TOSHIBA NB100 Maintenance Manual 4 35 4 Replacement Procedures 4 10 CCD Board and Speakers 4 10 CCD Board and Speakers Removing the CCD Board and Speakers Remove the CCD and Speakers according to the following procedures and Figure 4 21 1 Remove Two M2 x 2 black flat head screws on board 2 Remove the CCD module from display rear cover 3 Remove the right and left side Speakers M2 x 2 black flat head screw CCD board Speakers Figure 4 21 Removing the CCD board and Speakers 4 36 TOSHIBA NB100 Maintenance Manual 4 10 CCD Board and Speakers 4 Replacement Procedures Installing the CCD Board and Speakers Install the CCD board and Speakers according to the following procedures and Figure 4 21 T 2 Seat the CCD module in the correct position Secure Two M2 x 2 black flat head screws on the CCD board Seat the right and left side Speakers on the correct position Route the speaker cable in the wire guide TOSHIBA NB100 Maintenance Manual 4 37 4 Replacement Procedures 4 11 Touch Pad Board 4 11 Touch Pad Board Removing the Touch Pad Board Remove the tou
122. ter following the steps described in Chapter 4 and replace the system board with a new one 2 18 TOSHIBA NB100 Maintenance Manual 2 9 Audio Test 2 Troubleshooting 2 9 Audio Test To check if the computer s Speaker is defective or malfunctioning follow the troubleshooting procedures below as instructed Procedure 1 Test Program Check Procedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check Execute the Audio test available as part of the maintenance test program See Chapter 3 for information on how to perform the test If an error is detected in the test go to Procedure 2 If no error is detected the Audio itself is normal Procedure 2 Connector Check and Replacement Check The Audio or system board may be disconnected or faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the Speaker cable has been firmly connected to the system board Speaker System Board If the cable is loose or off reconnect it firmly and return to Procedure 1 If there is still an error perform Check 2 Check 2 The Speaker may be faulty Replace it with a new one following the instructions in Chapter 4 If the problem persists perform Check 3 Check 3 The System board may be faulty Replace it with a new one following the instructions in Chapter 4 If the Audio is still not functioning properly perform Check 4 Check 4 The memory may be
123. to the CN4 an angle of 45 degrees 2 Press down on the wireless LAN card to secure it with two M2x2 black flat head Screws 3 Connect the two antenna cables by pressing them firmly into place CAUTION Do not touch the connectors on the wireless LAN card and in the computer with your bare hands Wireless LAN cards can fail if they are contaminated with sweat natural oils etc from your hands 4 18 TOSHIBA NB100 Maintenance Manual 4 4 Display Assembly 4 Replacement Procedures 4 4 Display Assembly Removing the Display Assembly CAUTION Use care to avoid that the antenna cable is not caught between the display assembly and computer Remove the display assembly according to the following procedures and Figures 4 8 4 9 1 the computer upside down and remove two M2 5x10 black flat head screws 2 Restore the normal computer placement and open the display panel M2 5 X 10 black flat head screw Figure 4 8 Removing the screws from the back of the computer 3 Disconnect the LCD FL cable from CN3 on the system board 4 Disconnect the Speakers cable from CN7 on the system board 5 Remove two M2 5x 10 black flat head screws securing the LCD module to the bottom cover 6 Remove the wireless antenna cables Speakers cable and LCD FL cable from the bottom cover TOSHIBA NB100 Maintenance Manual 4 19 4 Replacement Procedures 4 4 Display Assembly 7 Remove the display module M2 5 x 10 black flat head scr
124. un this test item Subtest 01 CPU Run Paranete CPU Speed Coprocessor Test Yes 1 CPU Information Error Yes CPU Protected Mode Error Ves HHX nable Yes nitor Yes nitor Yes Test Mode Loopbound Test Order Sequence Cfg File Name cfg ini Log File Name Custom 09 Alt X Exit Test Selected Press SPRCE to Set Press Enter to Test 1 Basic Functionality Test This test item is to check whether the CPU works normally through math and logic calculation which means verifying the general registers math registers and logic registers 2 CPU Speed This test item is to detect the work frequency of the current CPU User should change the parameters setting in the following window before the test TOSHIBA NB100 Maintenance Manual 29 3 Diagnostic Programs 3 5 System Test Diagnostic Ver 1 00 Copyright 1998 2008 Inventec Tianjin Ltd System Memory Storage Video C Periph Options CPU Speed omparison xpected CPU Speed llowable Error RateCO 2 Log File Name Custom log Alt X Exit F18 Menu Test Selected CPU Speed Comparison Whether you want to make a comparison of the CPU speed with the value set in Expected CPU Speed you should choose Yes otherwise No Expected CPU Speed Specify the expected CPU Speed value you want for further comparison Allowable Error Rate Specify the Allowable Error Rate value you wa
125. ure 2Connector Check and Replacement 2 20 TOSHIBA NB100 Maintenance Manual 2 Troubleshooting TOSHIBA NB100 Maintenance Manual 2 iii 2 Troubleshooting Figures Figure 2 1 Basic ii edi ptos optas 2 3 Tables Table 2 1 HDD error code and 000000000000 eher 2 13 2 iv TOSHIBA NB100 Maintenance Manual 2 1 Outline 2 Troubleshooting 2 1 Outline This chapter describes the fault diagnosis procedures for field replaceable units FRUs in the computer The FRUs covered here are as follows 1 System board 2 HDD 3 Keyboard 4 Display 5 LAN 6 Speaker 7 Cooling module See Chapter 4 for the procedures to replace FRUs and Chapter 3 for the procedures to use test programs The following tools are required to perform the diagnostic procedures USB ODD driver Diagnostics maintenance test program disk Phillips screwdrivers 2 mm 2 5 mm Cleaning disk kit for USB ODD drive cleaning Bootable CD Multimeter External monitor Headphone Microphone 10 A BEX TEST DVD 11 Music CD 12 DVD TSD 1 TOSHIBA EMI DVD Test Media Dc TOSHIBA NB100 Maintenance Manual 2 1 2 Troubleshooting 2 2 Basic Flowchart 2 2 Basic Flowchart The basic flowchart in Figure 2 1 serves as a guide for identifying a possibly faulty FRU Before going through the diagnostic flowchart steps
126. ure 3 If contents of drive C are listed on the display perform Check 5 Invalid media type reading drive C Abort Retry Fail Use the SYS command in the DOS system to install system files If the following message appears on the display the system files have been transferred to the HDD Restart the computer If the problem persists go to Procedure 3 System transferred Procedure 3 Format Check The 2 5 inch HDD is formatted using the low level format program and the FREE DOS FORMAT program Using these programs follow the steps below to format the HDD Check 1 2 12 Enter FORMAT C S U to format the HDD and transfer system files If the following message appears on the display the HDD has been formatted Format complete If you cannot format the HDD using the test program go to Procedure 4 TOSHIBA NB100 Maintenance Manual 2 5 HDD 2 Troubleshooting Procedure 4 Test Program Check Run the HDD test program stored on the maintenance test program disk for all test items See Chapter 3 for details on how to use the test program If an error is detected during the HDD test an error code and status will be displayed The error codes and their status names are listed in Table 2 1 If an error code is not generated and the problem still exists go to Procedure 5 Table 2 1 HDD error code and status 2 Read Old Data Error 3 Write Pattern Error 4 Read Back Data Error 3 Data Compare Error Restore Data Error 7 Read
127. ut Appendices Appendix E Key Layout E 1 United States US Keyboard X 4 5 gt ly 8441 5 amp Back 1 2 3 4 5 6 7 8 9 0 j lw R T Y U Tab x x x J 1_ i 91 s D 6 H J t Enter 4 Shift v N M lt gt Shift 5 fi FY Alt amp E Home PgDn End Figure E 1 US keyboard E 2 Japan JP Keyboard Esc Yrs 7 Werio Writ Wri2 ins Del E f ac c vola Break PrtSc 5 I valir 448 ajs gt 9I Back 1 amp 2 3 5 114 gt 5 2 6 7 8 s o ojl alla alx E3 T Wu I Tt cil caer y 8 t 5 sil 43 Caps A si D IK L j 5 amp L E SIL s o oj nh oh gt gt lt gt off 2 m 2 x 7 B N M 3 z Gi al HIN 2 Pou Y Dnt im gt Fn Alt Dons Home End Figure E 2 JP keyboard TOSHIBA NB100 Maintenance Manual E 1 Appendices Apx E Key Layout E 3 German GR Keyboard Esc Fi Wre Wrs Wre re 9 Wrio
128. ve holders il TOSHIBA NB100 Maintenance Manual Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer TOSHIBA NB100 referred to as TOSHIBA 100 in this manual The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units FRUs and replace them in the field SAFETY PRECAUTIONS Four types of messages are used in this manual to bring important information to your attention Each of these messages will be italicized and identified as shown below DANGER Danger indicates the existence of a hazard that could result in death or serious bodily injury if the safety instruction is not observed WARNING Warning indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly Be sure to fasten screws securely with the right screwdriver If a screw is not fully fastened it could come loose creating a danger of a short c
129. verify the following Ask the user if a password has been registered and if so ask him or her to enter the password If the user has forgotten the system password use a jump wire to make a short circuit on M B B500 location then turn the computer power on When booted the computer overrides password protection and automatically erases the current password Make sure the Windows XP or Linix has been installed on the HDD Any other operating system can cause the computer to malfunction Make sure any piece of optional equipment has been installed 2 2 TOSHIBA NB100 Maintenance Manual 2 2 Basic Flowchart 2 Troubleshooting Connect the AC Adapter No DC IN LED on Yes BATTERY LED on Yes Follow the power supply diagnostic procedure in Section 2 3 Follow the power supply diagnosti procedure in Section 2 3 Turn the power on Follow he clam board diagnostic procedure in Section 2 4 the display diagnostic X 4 procedure in Section 2 7 Yes the previ t Password displayed jan delete the password OS started Follow the HDD diagnostic procedure in Section 2 5 Yes Figure 2 1 Basic flowchart 1 2 Message In Touch with Tomorrow Toshiba displayed TOSHIBA NB100 Maintenance Manual 2 3 2 Troubleshooting 2 2 Basic Flowchart MELLON Follow the keyboard diagnostic procedure in Section
130. when the test fails Y Log Test Activities If selecting this parameter the subtest results will be recorded Y Log Test Start Time If selecting this parameter the start time of the test will be recorded Y Log Test End Time If selecting this parameter the end time of the test will be recorded Y Log Errors Only If selecting this parameter errors will be recorded only when the test fails Y Log Errors Only with Time TOSHIBA NB100 Maintenance Manual21 3 Diagnostic Programs 3 If selecting this parameter errors and time will be recorded only when the test fails Y Append to Old Log File If selecting this parameter the new log will be added to the old one Y Log Device Info on Fail If selecting this parameter details of the failed test will be recorded Log file Name Specify the Log file name You can input the detail path of the file System will show the detail path of the file 3 3 7 Specify LOG Viewer You can specify the Log file viewer in the Specify Log Viewer screen Designate Log File Viewer Please Input file Name logview exe OK The default viewing program of Service Diagnostics is LogView exe 3 3 8 Display LOG File You can specify the Log file for viewing in the Display Error Log File screen 22 TOSHIBA NB100 Maintenance Manual 3 3 Option 3 Diagnostic Programs Mo 1 oT In this screen you can specify a Log file and view it with the viewer designated in Sp
131. y index of token in ASCII and the program will test the kind of keymap of the country Keuboard Layout Test United States Italian United Kingdon French Japanese German Korean Greek Traditional Chinese Hungarian Thai Spanish US International 4 TurKish Herbrew Turkish F Danish Swedish Suiss Suitzer land Belgian Arabic Yugoslavian Czech Norwegian Russian 4 Scandinavian Portuguese Canadian Multinational Slocakian 4 Canadian Bilingual The test screen would be shown as below TOSHIBA NB100 Maintenance Manual 7 3 Diagnostic Programs 3 2 Quick Start LEFT TIME 61 scancode 255 Press Fn Enter to test Fn Please press the key one by one and E N D to skip this test It requires user to press the key and check whether the key in the screen changes color or not User can terminate test by typing END When testing the Fn key it must press the Enter key at the same time When the user has checked all the keys and all the keys in the screen have changed color the diagnostics program would automatically end the test and report the pass information If keyboard test fails program will terminate the test and report the fail information when it is time to timeout The test will end when all keys are pressed or test time is out after 90 seconds 3 2 4 Audio Play Test Check whether the syst

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